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5.3 We further recommend Mass Transit management and staff monitor cash bags for <br />patterns and inconsistencies (e.g., repeated over/shorts, inaccurate and incomplete trip <br />sheets, cash bags with no trip sheets, cash bags with trip sheets and no cash, invalid ticket <br />stubs). If Mass Transit discovers unexpected patterns and/or inconsistencies, they should <br />follow up with the respective bus driver or person responsible for the cash. <br />Response: With the hiring of the Account Clerk in 2016, procedures were developed <br />regarding the monitoring of the trip sheets and over/shorts. Although improvements were <br />needed regarding the adherence to these procedures, the MTA has implemented revised <br />and stronger procedures. <br />5.4 We further recommend Mass Transit management conduct analytical procedures and <br />financial relationship analysis to monitor controls, revenue, and budget expectations. <br />One example of an analytical procedure is comparing ridership counts to revenue <br />(ridership x fare = revenue). <br />Response. The MTA will include additional analytical procedures and financial analysis <br />in its review procedures. <br />5.5 We further recommend that the Mass Transit conduct surprise cash counts at all cash <br />handling locations. <br />Response: The MTA will work to implement this recommendation. <br />6. Control manual cash receipts <br />6.1 We recommend Mass Transit staff use official pre -numbered and pre-printed <br />receipts. If Mass Transit wants to continue the practice of printing in-house receipts, this <br />file should be maintained by someone outside the cash handling system. As mentioned in <br />recommendation 5.2, these receipts should be monitored for consecutiveness and <br />completeness. <br />Response: The MTA has begun to research the cost of pre -numbered and pre-printed <br />receipts. <br />7. Improve purchase order sales process <br />7.1 We recommend that Mass Transit management comply with Hawaii County Charter <br />Section 13-13, which requires all contracts with private parties to perform any function or <br />activity with the County to be authorized and approved by the mayor, corporation <br />counsel, and the finance director. <br />Response: The MTA has temporarily halted such sales in question until procedures are <br />developed with the support of the Office of the Corporation Counsel and the Department <br />of Finance. <br />Mass Transit Agency — Cash Handling Management's Response Page 5 <br />Mass Transit Cash Receipts Management's Response 133 <br />