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MtY or y,' <br /> (etc? ,', Wil Okabe <br /> rya • Managing Director <br /> Harry Kim ;�� yr t <br /> ,Llaror <br /> Barbara J.Kossow <br /> • ��>'r or e • Deputy Managing Director <br /> lnunfu of rjAainatil <br /> (Office of firfitauor <br /> 25 Aupuni Street,Suite 2603 • I do,Hawah 96720 • (808)961-8211 • Fax(808)961-6553 <br /> KONA 74-5044 Ane Keohokalole Hwy,Bldg C • Kailua-Kona.Hawaii 96740 <br /> (808)323-4444 • Fax1808)323-4440 <br /> October 17, 2018 <br /> Kula'imano Tenants Association <br /> Kumula Street, P-1, Kula'imano <br /> Pepe'ekeo, HI 96783 <br /> Dear Kula'imano Tenants Association: <br /> RE: Bus Service <br /> Thank you very much for your letter delivered to my office on October 10, 2018 <br /> regarding the HeleOn Bus service in Hamakua. <br /> Please know that my administration is taking seriously complaints like the ones <br /> you describe about the state of the buses, and the hardship that a poor bus service <br /> imposes on its riders. <br /> We intend to do everything we can to improve conditions on the HeleOn fleet, <br /> including comfort and reliability. <br /> I really appreciate you devoting time to write to share your thoughts about <br /> making things better for our Island's people. <br /> (41- V ✓t c nft f <br /> Aloha, <br /> kl <br /> Harry Kim <br /> MAYOR <br /> County of Hawaii is an Equal Opportunity Provider and Employer <br />