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Takase: We bill them on November 15, for the entire year and even then, we are willing <br />to work with the Licensees on a payment plan. We can spread it out over two or three <br />payments. For a lot of restaurants and dispensers, the holidays is where they make a <br />lot of their money. We will defer our payments until after that. This is what we did, but <br />they never followed through after that. Mr. Bal is aware of it. We have talked and he <br />has assured us that he will be on top of it this time around. They have been running as <br />a "headless" organization for a while and I think that contributed to their problems. <br />Fuke: Thank you. <br />Lindsey: Are there any other questions? <br />Smith: I have a question. When I was looking at this timeline, it seemed like the <br />Department made continual efforts to communicate with your organization for payments <br />due. Did you folks respond to these or was there silence? <br />Bal: I believe there was a response. A couple responses were through phone calls and <br />me coming down to the office. I had a conversation with Gerald. 1 think and I'm not <br />exactly sure, in the Complaint itself if were supposed to get back to you folks in writing. <br />I'm sure we did not do that. This sort of thing was supposed to be for ownership. The <br />information was sent off to him and I can almost guarantee it did not happen. <br />Takase: I think most of it precedes his coming back to the company. We gave them <br />many opportunities to pay. We didn't have many direct conversations with the owner <br />but we did send notices to them. The messages we got back from them was, "ok, I'II be <br />in on Friday", and he never showed. That's our correspondence with the owner in the <br />past. They made partial payment but told me they couldn't pay it all right now. I had <br />given them until the end of July to make the final payment and sure enough they didn't <br />pay. 1 thought we had done more than our share to be reasonable and that's why these <br />charges came up. <br />Smith: The Board needs to support the staff and the investigators. If there are <br />deadlines that are given to you that are not met, there needs to be a paper trail <br />response to see that you are trying. I couldn't see if you folks were making an effort and <br />based on your comments, you said they probably did not. From the Boards <br />perspective, we don't know if you're trying to communicate with us. At some point it will <br />come to terminating the license and that may be something you want to convey to your <br />owner. This is serious and the consequences are, you may not be in business. <br />Hopefully bringing you on board brings structure and organization. The Board has <br />different alternatives and at some point, it comes to termination. You don't want to get <br />to that point. We want you to be successful, but you have to work with us and follow the <br />rules. <br />SEPTEMBER 21, 2017- LIQUOR ADJUDICATION BOARD MINUTES 6 <br />