HomeMy WebLinkAboutCOM 0417.001 2020-2022 Susan L.K. Lee Loy - �'• •'Y� Office: (808)961-8396
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Council Member • : `•.'�i:,
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District 3 • •
Email: sue.leeloyhawaiicounty go
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HAWAII COUNTY COUNCIL
25 Aupuni Street,Hilo,Hawai`i 96720
MEMORANDUM
DATE: October 4, 2021 "` —Ix
TO: Maile David, Council Chair; and
Members of the Hawai`i CouI ouncil `
FROM: Susan L.K. Lee Loy, Cou :,1
SUBJECT: supporting material for Communication 417
Our office has received the attached item to be discussed as part of Communication 417 on the
agenda for the Public Works and Mass Transit Committee meeting on October 5, 2021.
SL:so
attach
Comm. No. 411. 1
Ref.To: 1)11),Amcc
Ref. Date OCT - 5 2021
Hawaii County Is an Equal Opportunity Provider And Employer
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Mitchell D.Roth :*i 4 •1;v,.'l i*- Steven Ikaika Rodenhurst,P.E.
Mayor
• �� Director
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,TF Pi'NP :-
"•-"' Stephen M.Pause,P.E.
Lee E.Lord
Managing Director Count of Rafixari Deputy Director
DEPARTMENT OF PUBLIC WORKS
Aupuni Center
101 Pauahi Street,Suite 7•Hilo,Hawai`i 96720-4224
(808)961-8321 •Fax(808)961-8630
public_works@hawaiicounty.gov
Department of Public Works Building Division
Request Assistance for Electronic Processing
and Information Center(EPIC) System
Hawai`i County Department of Public Works Building Division continues to address the back
log of permits while transitioning into 100%use of the Electronic Processing and Information
Center(EPIC) System.
With the intent of balancing these efforts and provide effective guidance and communications to
the community regarding permit status and use of EPIC,DPW highly encourages the use of the
Request Assistance form. Designated staff members will respond in the order of which the
inquiry is received and will make every effort to address each online submission within two
business days. We encourage the public to also visit the EPIC FAQ page as you may find the
answers to your questions there.
The Request Assistance form can be found at Request Assistance I Hawaii County,HI Public
Works or https://www.dpw.hawaiicounty.gov/divisions/building/electronic-processing-
information-center-epic-system/request-assistance. We have also provided a QR code below to
access the form with your phone.
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Mahal° for your patience and support as we continue to create a better permit system for all of
us.
County of Hawai`i is an Equal Opportunity Provider and Employer.
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