HomeMy WebLinkAboutCOM 0877.001 2020-2022 ;.. "i July 29,2022
WEST HAWAII
? ; awai'i Count Council
ASSOCIATION OF Ilt 10111 JUL 3: 3 y
Public Works&Mass Transit Committee
74-5044 Ane Keohokalole
Kailua Kona,Hawaii 96740
Aloha Public Works and Mass Transit Committee,
The West Hawaii Association of REALTORS@ representing over 925 of its REALTOR Members,not to mention over 70 affiliate
members including lenders,title companies,inspectors,and more.All those industries plus more,like construction and appraising
have been disrupted by the EPIC system.We've identified with input from almost every beforementioned industry to compile a
short list of items that if resolved,would allow us the ability to service the public and our clients by providing them with complete and
accurate information to make informed decision.
Some of the points below go in-depth regarding the day-to-day use,so please reach out if something does not make sense,and we
would be happy to discuss further.First and foremost,what we've found is that data migration is the root of the problem which has
caused inaccuracies and accessibility issues which you will see repeatedly in many of the pain points below.
DATA AC C U RACY
1. Permit accuracy needed for Listing agents to list it,appraisers to appraise the property,and lenders legal description on what
they are lending on.
2. Descriptions:Descriptions on the summary page are missing.Is migration going to be updated?Can we get access to the old
system if not?(Legacy/Lotus)
3. Contacts: Info missing on many pre-EPIC permits to show what contractor was responsible for the work done.
4. More Info:Many pre-EPIC permits do not have much or any of the"More info"fields populated.This data exists on the TMK
page of the MLS which obtains its data from the building department monthly.Can this information be used to update EPIC?
5. Attachments:Property owners and subsequent owners need ability to access attachments and request access for desired
representatives.Attachments include the plans,project declaration forms amongst others.It is understood that only permits
started since the adoption of EPIC will have these attachments.
6. Addresses: Properties/Permits do not all have their addresses associated.TMK only reliable way to search.Individual condos
unable to be searched
DATA ACCESIBILITY
7. Ability to export data to PDF or print page data.
8. Accessibility to current EPIC Permits:ADD MORE HERE "Contact not on Parent Record"error and"You Do Not Have
Access To It".
By solving these pain points,REALTORS@ can continue to service the public and remain an ally for the county and reduce the load
on the county for some of these items by being the source of the information as opposed to the public calling the county to get this
information.
Mahalo for your time and dedication to Hawaii County, Comm. No. °
Ref.To: p p Vy INATC,
Lance Owens Taylor Rodamer Rif. Date AUG 2022,
2022 President Association Executive
West Hawaii Association of REALTORS@ West Hawaii Association of REALTORS@
Todd Barrett Tanya Power
Government Affairs Committee Chair Attainable Housing Task Force Chair
West Hawaii Association of REALTORS@ West Hawaii Association of REALTORS@
REALTOR