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HomeMy WebLinkAboutCOM 0135.000 2022-2024 - Part 1, Vol. 2-Program Portion COUNTY OF HAWAII .... . .. . . . __oJN�V os H,4Y . PART VOLUME II The Proposed Operating Budget FY 2023 - 2024 March 1 , 2023 4 btl 3o) TABLE OF CONTENTS Page Aging 1 Civil Defense Agency 12 Corporation Counsel 17 County Auditor 27 County Council 31 County Physicians 40 Elderly Activities 42 Environmental Management 53 Finance 57 Fire 82 Human Resources 136 Information Technology 144 Liquor Control 153 Management 159 Mass Transit Agency 166 Miscellaneous Accounts 168 Parks & Recreation 174 Planning 222 Police 233 Prosecuting Attorney 270 Public Works 285 Research and Development 307 Highway Fund 342 General Excise Tax Fund 356 Sewer Fund 363 Short Term Vacation Rental Enforcement Fund 371 Cemetery Fund 375 Bikeway Fund 377 Beautification Fund 379 Vehicle Disposal Fund 381 Solid Waste Fund 384 Golf Course Fund 389 Geothermal Relocation & Community Benefits Fund 393 Housing Fund 396 Geothermal Asset Fund 412 AGING AGING DEPARTMENT SUMMARY Mission Statement _ As the designated Area Agency on Aging,the Hawai`i County Office of Aging is part of a national network with a common mission—a mission with the goal of ensuring the dignity, independence, and the ability for older individuals to remain in their homes, and communities for as long as possible. The Hawai`i County Office of Aging will serve as the principle advocate for older individuals, caregivers and service providers to ensure the fulfillment of the mission entrusted to us. Department Goals In cooperation with the State Executive Office on Aging (EOA),the Hawaii County Office of Aging (HCOA) will participate in meeting the following statewide goals: 1) Aging Well: Provide multiple opportunities for older adults to age with dignity, remain active and independent, increase the quality of life, and continue to engage in their communities. 2) Developing Partnerships: To develop partnerships and supportive coalitions in the prevention and detection of, elder abuse, addressing malnutrition, age and dementia friendly efforts, and expanding or enhancing Older Americans Act core Home and Community Based Services (HCBS). 3) Aging and Disability Resource Center(ADRC): Continue to participate in the Statewide ADRC initiative for older adults and their families. Participation will ensure enhanced and uniform access to HCBS, and Long-Term Support Services (LTSS) across the state. • Funding Source and Position Count General Fund $ 823,386 General Fund 13 Grant Revenue $3,970,000 Grant Revenue/Other 7 Other $ 7,500 - Total Budget: $4,800,886 Total Number of Positions 20 1 AGING AGING Department Goals (continued) 4) Enhancing Caregiver Supports: Addressing the needs of informal caregivers who provide primary care to older adults and people with disabilities. Through planning and service supports of the National Family Caregiver Support Program(NFCSP), HCBS, Long-Term Services and Supports (LTSS), and the recommendations of the Family Caregiving Advisory Council,the informal caregiver can continue to provide the primary care needed. 5) Quality Management: To ensure quality management of service programs through, data collection, remediation of identified problem areas, and continuous improvement. To continuously, review data, refine identified challenges, and integrate corrective measures. Program Description The Hawai`i County Office of Aging (HCOA) operates on a budget of approximately 4.7 million dollars. Grant funds account for about 83.3% of this budget,with County funding accounting for about 16.7%. The management of these funds allows HCOA to administer 30 service contracts. These service contracts include the following:Nutrition Services, Transportation, Case Management, Healthy Aging, Adult Day Care, Homemaker, Personal Care, Chore, Caregiver Support Services, Legal Services,Elder Abuse, Education and Training, and Information Dissemination. Function of the Area Agency on Aging(AAA) The Older Americans Act, as amended in 2020, designates that the AAA shall be the leaders relative to all aging issues on behalf of all older persons in their respective areas. Under this directive,the AAA shall proactively carry out,under the leadership and direction of the State Unit on Aging (SUA), a wide range of functions. These functions may entail, advocacy,planning, coordination, inter-agency linkages, information sharing, brokering, monitoring, and evaluation designed to lead to the development and enhancement of a comprehensive and coordinated home and community-based system of services. These functions and services will enable older individuals to lead independent, meaningful, and dignified lives in their own homes and communities for as long as possible. (HRS §1321.53) The Aging & Disability Resource Center (ADRC) The ADRC is a collaborative effort of the Administration for Community Living (ACL) and the Centers for Medicare&Medicaid Services (CMS) designed to streamline access to long-term care services. The ADRC initiative is part of a nationwide effort to restructure services and supports for older adults and younger persons with disabilities. 2 AGING AGING Program Description (continued) The goal of the ADRC is to empower individuals to make informed choices and to provide easier access to long-term care support. The vision is to have a resource connection in every community, serving as a highly visible and trusted place where . people can turn for information on the full range of long-term care support options. The ADRC serves as an integrated point of entry into the long-term care system, commonly referred to as a"one-stop shop." The design of the"One-stop shop" eliminates many of the hurdles consumers and families' experience, reducing consumer confusion,building trust, and creating respect in the decision-making process. Other Supportive Activities of the Hawaii County Office of Aging Following is a list of activities that the Hawai`i County Office of Aging undertakes to fulfill its mission: Assessment and Data Maintenance 1. Continuously assessing the needs of older individuals through outreach efforts involving the gathering of demographic,health and social data; 2. Assessing and identifying the service gaps and needs of older individuals in their respective communities through public hearings, data analysis, and consumer/provider feedback; Program Development 1. Coordinate planning with other agencies and organizations to promote new or expanded benefits and opportunities for older persons; 2. Develop and administer an Area Plan on Aging for a comprehensive and coordinated service delivery system in Hawai`i County; Contract Development and Monitoring 1. Provide technical assistance,monitor, and periodically evaluate the performance of all service providers under the Area Plan; 2. Enter into sub-grants or contracts for the provision of services outlined in the Area Plan; and Advocacy 1. Represent the interests of older persons to public officials and public and private agencies; 2. Develop and maintain a public awareness program for older persons; 3. Monitor, evaluate, and comment on policies,programs, hearings, and community actions that may affect older persons. 3 AGING AGING Program Description (continued) Advisory Councils The Mayor of Hawai`i County and HCOA have established two advisory committees. These Committees are as follows: The Committee on Aging serves as an advisory committee to advise the Mayor and HCOA on the development and administration of the area plan, conduct public hearings, represent the interests of older persons, and receive and comment on all community policies,programs, and actions which affect older persons of Hawai`i County. The Committee on Aging is a mandated function by the Older Americans Act and a requirement for the approval and acceptance of the Area Plan on Aging for Hawai`i County. HCOA also assists the Mayor's Committee on People with Disabilities. The function of this committee is to advise the Mayor on all matters related to persons with disabilities in Hawai`i County. As its primary goal,the committee reviews and recommends actions, solutions, and guidelines to improve the quality of life for all people with disabilities. Program Objectives 1. Age Well: Maximizing opportunities for older adults to age well, remain active, and enjoy quality lives while engaging in their communities while remaining at home. • 1.1: Engage with the community through outreach, information and assistance, and utilization of the Aging &Disability Resource Center(ADRC)to keep seniors active and socially engaged. • 1.2: Gather community feedback on Home and Community Based Services (HCBS)provided through HCOA. The feedback gathered from the community will assist in determining if HCOA is building capacity and improving program quality. • 1.3: Ensure that the Better Choices, Better Health Programs are available to older adults throughout Hawai`i County, which includes recruitment and training of new and current Lay Leaders. • 1.4: Support opportunities for older adults to enhance their cognitive and social skills and increase their awareness of the need to plan for future disasters. 4 AGING AGING Program Objectives (continued) 2. Develop and Maintain Partnerships: Building partnerships and alliances that will address the growing elderly population, and to develop a safety net for Hawai`i's aging population. • 2.1: As the Area Agency on Aging,the Hawai`i County Office of Aging will be the one-stop access point for all aging and disability related issues through the continued development of partnerships between the aging network and private non-profit networks. 3. Aging and Disability Resource Center(ADRC): Participate in the statewide ADRC system for older adults and their families to access and receive Long-Term Support Services (LTSS). • 3.1: Maintain"fully functioning status" of the Hawai`i County ADRC as required by the State Executive Office on Aging. • 3.2: Promote community awareness of the services and supports currently available through the ADRC. • 3.3: Provide relevant person-centered information, assistance,referrals, and options counseling to consumers requesting services through the ADRC. 4. Caregiver support systems: Enabling caregivers to continue to be the support backbone for care recipients entrusted to their care. • 4.1: At the direction of the caregiver,the Case Manager, an individual who is trained or experienced in case management, will develop and implement a service plan through a comprehensive assessment of the caregiver. • 4.2: Provide active support for family caregivers through training, counseling, respite services, caregiver workshops or annual conferences, and the dissemination of informational and educational materials. • 4.3: Ensure that during the year public and media activity conveys information to caregivers about service availability. 5 AGING AGING Program Objectives (continued) 5. Diversity,Equity, and Inclusion within services: • 5.1 Encouraging a broad approach across target populations of individuals with greatest economic and social needs that diversity, equity, and inclusion are ensured in all aspects of service administration and delivery. Program Highlights AGING AND DISABILITY RESOURCE CENTER(ADRC) • The Hawai`i County Office of Aging supports two Aging and Disability Resource Centers in Hawai`i County. These centers provided services to all consumers regardless of age. These services included information, assistance,referral, and options counseling for home and community-based services. In the past year,the ADRC provided information, assistance, and referral to approximately 6,000 unduplicated callers, and in-depth options counseling to an average of 520 consumers and their families. • In addition,the office processes and issues disabled parking placards: On the average,the office processed 125 parking placard applications per month in East Hawai`i, and 82 per month in West Hawai`i. PUBLIC EDUCATION AND TRAINING • The Office continued to put out a quarterly Silver Bulletin newsletter with a subscription list of 2,500. • HCOA also provides a monthly caregiver newsletter mail-out, "The Comfort of Home Caregiver Assistance News, Caring for You, and Caring for Others." The newsletter distribution reaches approximately 520 caregivers monthly. The letter covers an array of subjects that addressed caregiver needs. The newsletter provides suggestions on self-care, inspirational quotes, safety tips and a monthly quiz. • Through the Chronic Disease Self-Management Program(CDSMP), 21 participants learned how making healthy lifestyle choices can affect positive changes in their health. 6 AGING AGING Program Highlights (continued) OUTSTANDING OLDER AMERICANS • In cooperation with the State Policy Advisory Board on Elderly Affairs (PABEA), the office produced a virtual presentation of the male and female honorees receiving their awards presented by the Mayor. Due to the continued COVID-19 pandemic, this virtual presentation aired on Public TV channel 53 with the honorees of the other four counties. We look forward to continuing this time-honored tradition and returning to our in-person event with the decline of COVID-19. CAREGIVER SERVICES • Caregiver services continue to provide the necessary education and respite to caregivers to keep them healthy. These services include individual counseling,peer support groups, in and out of home respite, supplemental services, and conferences and training workshops to help caregiver's better cope with the burdens of caregiving and provides a temporary relief from their caregiving responsibilities at home. The Office was able to assist 57 caregivers with approximately 3,965 hours of respite service and 24 requests for supplemental services. LEGAL SERVICES • During the fiscal year, HCOA contracted with the Legal Aid Society of Hawai`i for the provision of legal services. These services were provided at no cost, or at low- cost to assist with issues such as Wills, Power of Attorneys, evictions, debt collection, Social Security benefits, Advance Healthcare Directives,Divorce, and Guardianships. The Office assisted approximately 386 individuals with 2,524 units of legal service at an approximate cost of$151,422.00. NUTRITION SERVICES • Hawai`i County Office of Aging contracted for Nutrition Services with the Hawai`i County Nutrition Program(HCNP). Services procured were, congregate meals (provided at congregate meal sites located throughout the county),home delivered meals (delivered directly to the consumer's home), and Nutrition transportation (offers the consumer access to the meal sites). The Nutrition program offered nutritious meals,nutrition and health education information, and other activities. These other activities included essential shopping, socialization activities and events reducing isolation, depression, malnutrition, and chronic health condition management. The Nutrition program provides services island wide. The following is a breakdown of services procured: Kupuna Care Home Delivered Meals 34 individuals, 612 meals, $3,366 Title III Home Delivered Meals 593 individuals, 76,976 meals, $461,242 7 AGING AGING Program Highlights (continued) Title III Congregate Meals 669 individuals,38,827 meals, $227,305 Title III Nutrition Education 1,079 individuals, 5,827 sessions, $7,284 Total 1,100 unduplicated consumers, 122,242 units of service, $699,197 TRANSPORTATION SERVICES • Transportation is one of the most requested service in the aging network. Through our contracted providers, 1,286 seniors received 45,159 trips at a cost of$209,731. These transportation trips included to-and-from congregate meal sites,medical and health, shopping and banking, and related visits to other community resource services. KUPUNA CARE PROGRAM • The Kupuna Care program is a state funded program providing home and community-based services to our most frail and vulnerable Kupuna. Through case management, consumer needs are assessed, identified, and a support plan developed. By exploring options, mobilizing informal as well as formal supports the Kupuna Care Program achieves the highest possible level of client support provided. This support allows consumers to maintain their independence as long as possible with the most efficient use of program funds. The following are some of the wrap around services provided through the Kupuna Care Program. These services assisted seniors who were unable to perform essential Activities of Daily Living (ADL's) such as (eating, dressing, or bathing) or Instrumental Activities of Daily Living(IADL's) like (shopping,transportation, or light housework). Personal Care 101 individuals, 8,125 hours, $236,537 Homemaker 168 individuals, 6,958 hours, $191,834 Chore Services 15 individuals, 158 hours, $4,721 Assisted Transportation 41 individuals,2,043 trips, $72,030 Adult Day Care 20 individuals,4,370 hours,$65,554 Case Management Services 483 individuals, 9,005 hours, $540,314 Total 516 unduplicated consumers,30,659 units of service, $1,110,990 8 AGING AGING Program Measures FY 2021-22 FY 2022-23 FY 2023-24 Actual Budget Estimate Grants Received(millions) 3.7 3.9 4.7 Contracts Administered 35 35 30 Title Ill—Services Transportation 1,286 ind./45,159 trips 1,480 ind./72,340 trips 1485 ind./55,000 trips Legal Services 386 ind./$151,422.00 320 ind./$116,700 450 ind./$131,700 Public Education 1,900 ind./$5,000 2,000 ind./$5,700 2,200 ind./$5,500 Home Modification 159 ind./834 request 125 ind./275 requests 170 ind./850 request Community-Based 47 ind./38 workshops 48 ind./34 workshops 48 ind./36 workshops Planning—Healthy Aging Caregiver Support Program GROUP 1 SERVICES Counseling&Training+ 17 ind./35 sessions 25 ind./ 100 hrs. 40 ind./ 160 hrs. Respite** 84 ind./9659 units 95 ind./9,500 units 100 ind./ 10,000 units Supplemental Services 25 ind./347 request 20 ind./32 requests 30 ind./375 request GROUP 2 SERVICES * Information Services 25 ind./347 request 600 ind./2 activities 550 ind./ 12 Activities Kupuna Care Services Case Management 483 ind./$540,314 550 ind./$560,000 550 ind./$591,000 Kupuna Care HCBS 192 ind./$680,714 431 ind./$1,035,371 300 ind./$850,000 . * Information statistics include educational and training presentations ** A unit of service depends on the nature of the service. For example,a unit of personal care services is measured per hour while a unit of transportation is measured per one-way trip ind=individuals Note:Unit of service is a request.A request could be a trip,equipment,meal,or any other allowable item approved by ACL + Unit definition change by ACL beginning FFY23 9 AGING AGING Program Expenditures FY 2021-22 FY 2022-23 FY 2023-24 Actual Budget Request Number of Positions 20 20 20 Salaries and Wages 885,582.44 1,247,384 1,389,494 Operations 1,784,562.24 3,438,166 3,397,805 Equipment 47,536.56 13,750 10,675 Program Total 2,717,681.24 4,699,300 4,797,974 Personnel Position Summary FY 2021-22 FY 2022-23 FY 2023-24 Position Title Authorized Authorized Request County Executive on Aging1 1 1 Administrative Services Assistant I 1 1 1 Aging and Disability Services Manager 2 2 2 Aging and Disability Specialist I(1/2 time) 1 1 1 Aging and Disability Specialist I 5 5 5 Aging and Disability Specialist II 1 1 1 Aging Program Planner II 2 2 2 Aging Program Planner III 1 1 1 Clerk III 1 1 1 Computer Operator I 1 1 1 Database Analyst 1 1 1 Information and Assistance Clerk 3 3 3 Information Systems Analyst IV - - - Total 20 20 20 10 AGING COMMITTEE ON PEOPLE WITH DISABILITIES Program Description The Mayor's Committee on People with Disabilities is a volunteer committee appointed at the discretion of the Mayor to advise him/her on matters related to people with disabilities. The committee's primary function is to review and make recommendations and provide guidelines to improve the quality of life for people with disabilities in the County of Hawai`i. Program Objectives 1. Continue to advise the administration on issues facing people with disabilities. 2. Work with communities to help improve the education and public awareness of people with disabilities. 3. Continue to improve accessibility of County facilities and programs for people with disabilities. Program Measures FY 2021-22 FY 2022-23 FY 2023-24 Actual Budget Estimate Number of Meetings Held 0 6 6 Program Expenditures FY 2021-22 FY 2022-23 FY 2023-24 Actual Budget Request Operations - 2,912 2,912 Total - Program2,912 2,912 11 This page intentionally left blank CML DEFENSE AGCxf CIVIL DEFENSE AGENCY DEPARTMENT SUMMARY Mission Statement To protect the community from and lessen the impact of natural and man-made hazards by improving core capabilities in five mission areas: Prevention, Protection, Mitigation, Response, and Recovery. To strengthen and promote whole community resiliency through community collaboration, engagement, and empowerment. Department Goals 1. Prevention. Develop the relationships,plans, organization, and resources necessary to gain proficiency in the critical tasks that support the prevention core capabilities of planning,public information and warning, and operational coordination. 2. Protection. Develop the plans and systems necessary to secure the County of Hawai`i against man-made or natural disasters. Focus is on the core capability of planning. 3. Mitigation. Develop the organization, systems, and training necessary to reduce the loss of life and property by limiting the chance of cascading effects during a disaster. Focus is on the core capability of community resilience. 4. Response. Create response proficiency by developing and exercising the core capabilities necessary to save lives,protect property, and meet basic human needs during a disaster. Focus is on the core capabilities of infrastructure systems, logistics and supply chain management, operational communications, and situational assessment. 5. Recovery. Develop the policies and procedures necessary to facilitate affected communities' efficient return to a normal pre-disaster state. Focus is on the core capabilities of operational coordination and infrastructure systems. Funding Source and Position Count General Fund $1,952,165 General Fund 10 Grant Revenue $ 925,000 Grant Revenue/Other 0 Total Budget: $2,877,165 Total Number of Positions 10 12 CIVIL DEFENSE AGENCY CIVIL DEFENSE Program Description The Hawai`i County Civil Defense Agency administers hazard mitigation,homeland security, emergency preparedness, response, and recovery programs for the County of Hawaii. This responsibility involves coordinating all resources to achieve a unified effort, improving training programs, leveraging and enhancing our science and technology capacity, and ensuring that the administrative, finance, and logistics systems are in place to support these capabilities. The Civil Defense Agency also administers and manages the Department of Homeland Security Grant Program, as the subrecipient for all first responder agencies in the County,to include Citizen Corps activities. Program Objectives 1. Review and update the Hawai`i County Civil Defense Plans. 2. Assist County organizations in revising their Continuity of Operations Plans (COOP). 3. Reinvigorate community engagement through the Project 360 program. The intent is to create resilient communities through individual preparedness and where practical a community response plan. 4. Provide Public Information and Warning: a. Provide public information through the mass notification system using cell phone, email, social media, and commercial radio stations. b. Provide warning for emergency situations via the Integrated Public Alert& Warning System(IPAWS). c. Provide interactive maps identifying hazard areas and emphasizing preparation actions using ArcGIS platforms Civil Defense information web pages. 5. Execute the Integrated Preparedness Program to develop capabilities and to achieve staff qualification requirements: a. 100% of current and new staff complete basic Incident Command System(ICS) classes via independent study: ICS 100, ICS 200, ICS 300, ICS 400, ICS 700, ICS 800, ICS 2200, and ICS 2901. b. 100% of current staff complete the Emergency Management Institute's Profession Development series via independent study: IS 120c, IS 230e, IS 235c, IS 240c, IS 241c, IS 242c, and IS 244b. c. Complete Emergency Management Assistant Compact(EMAC) Incident Command System certification plan. 13 CIVIL DEFENSE AGENCY CIVIL DEFENSE Program Objectives (continued) 6. Maintaining County of Hawai`i Land Mobile Radio (LMR) wireless network infrastructure: a. Conduct maintenance inspection of infrastructure at seven LMR sites. b. Facilitate quarterly patching of LMR radio systems. c. Replace one LMR site air conditioning system. d. Replace South Point LMR site equipment shed. 7. Continue to administer the Department of Homeland Security Grant Program for the County of Hawai`i as administered by the Hawai`i Emergency Management Agency and the State Department of Defense: a. Complete quarterly, close-out, and end-of-year reports. b. Close-out one HSGP account Program Highlights • FY 2021-22 Coronavirus response: o Test kit distribution: 7,590 test kits given to County employees. o Testing: • County-sponsored test events: 543. • County-sponsored PCR tests administered: 52,719. • Number of test vendors: 3. o Vaccination: • County-sponsored vaccine events: 415. • County-sponsored vaccines administered: 26,222. • Number of vaccine vendors supported: 11. • The Ciyil Defense Agency authorization document, Chapter 7 of the County Code, revision was drafted and will go before the County Council in the next fiscal year. • We adopted the University of Utah CERT curriculum which allows residents to complete CERT training at their own pace via online classes. Practical application required for certification is done once a quarter across the island. Recertification is done in conjunction with practical application certification. • The 2019 Homeland Security Grant was closed this year. o All grant expenditures were for the Emergency Operations Center renovation project. 14 CIVIL DEFENSE AGENCY ... CIVIL DEFENSE _...._ Program Highlights (continued) • The Land Mobile Radio (LMR) system: o The multiprotocol labeling switching (MPLS) equipment and the battery stacks required to up-grade the LMR system were installed at all MPLS LMR locations. o One Air conditioning system was replaced at the LMR radio tower site. o Construction completed at the Ocean View radio tower site located at Fire Station #20. The site will go active in the next fiscal year. o The South Point radio tower construction was completed. The new tower will be occupied in the next fiscal year. • The Civil Defense Agency activated 11 times for disaster response. Program Measures FY 2021-22 FY 2022-23 FY 2023-24 Actual Budget Estimate Emergency Plans Updated 1 2 4 Emergency Preparedness and Training Events 2 2 2 Exercises Conducted 0 6 _ 4 Grants Acquired 1 2 2 Number of Staff Personnel Receiving Training 2 10 10 Program Expenditures FY 2021-22 FY 2022-23 ' FY 2023-24 Actual Budget Request Number of Personnel 10 10 10 Salaries and Wages 859,921.87 884,720 964,014 Operations 1,950,079.08 1,671,151 1,693,651 Equipment 276,987.82 46,650 219,500 Program Total _3,086,988.77 _ _2,602,521 2,877,165 15 CIVIL DEFENSE AGENCY CIVIL DEFENSE Personnel Position Summary FY 2021-22 FY 2022-23 FY 2023-24 Position Title Actual Authorized Request Civil Defense Administrator 1 1 1 Administrative Services Assistant I 1 1 1 Account Clerk 1 1 1 CD Administrative Officer 2 2 2 CD Staff Officer 3 3 3 Radio Program Manager 1 1 1 Secretary 1 1 1 Total 10 10 10 16 This page intentionally left blank CORPORATION COUNSEL CORPORATION COUNSEL DEPARTMENT SUMMARY Mission Statement The mission of the Office of the Corporation Counsel is to support County government by providing proactive and effective legal representation while maintaining the highest standards of professionalism and always acting in furtherance of the public interest. Department Goals 1. Provide legal advice and representation to County clients in a manner that promotes countywide goals and priorities. a. Complete West Hawai`i office build-out. b. Explore options for office space in Waimea. c. Increase types of training opportunities to County employees. d. Incorporate discussion of countywide goals into deputy meetings and workgroups. 2. Establish an environment that cultivates and encourages department's core values of teamwork, accountability,professionalism,progress, and service. a. Continue cross-division round tables as quarterly meetings. b. Identify and fund case management software. (see also 4e) c. Highlight achievements and milestones. d. Update training for new deputies. 3. Support professional development of employees and provide a healthy working environment based on mutual respect. a. Adopt a budget that includes meaningful training opportunities. b. Provide membership and encourage greater participation in national municipal lawyers' organization. c. Encourage more interaction with neighbor island colleagues. d. Provide training opportunities for support staff. e. Finalize a telecommute policy that supports deputies without sacrifice to department culture and availability to clients. • Funding Source and Position Count General Fund $4,023,159 General Fund 34 Grant Revenue - Grant Revenue/Other Total Budget: $4,023,159 Total Number of Positions 34 17 CORPORATION COUNSEL DEPARTMENT SUMMARY Department Goals (continued) 4. Always strive for improvement, embracing new technology and other changes that enable the department to perform work more efficiently and effectively. a. Take advantage of upgrades in legal research technology that does not adversely affect the department budget. b. Implement an equipment replacement schedule. c. Add software licenses that include electronic signature options and more document editing capabilities. d. Increase the number of participants for County trainings through use of Zoom. e. Identify and fund case management software. f. Update standard contracts and County general terms and conditions. 5. Provide diverse training opportunities for at least 500 County officers and employees, to be proactive and keep clients informed of relevant legal requirements and changes inlaw. a. Increase training opportunities through Zoom. b. Update trainings to reflect changes in law(see also 4.f). c. Partner with other departments where training subject areas intersect. 6. Work with Risk Management to determine desirability and feasibility of insurance. 18 CORPORATION COUNSEL _..._.-..LITIGATION DIVISION Program Description The Litigation Division provides legal representation on behalf of the County of Hawai`i, its officers,representatives, and employees in disputes such as lawsuits, arbitration, mediation and claims. The division also represents the County of Hawaii in judicial actions brought by the County of Hawai`i in matters such as collections, code enforcement actions and eminent domain proceedings. Program Objectives 1. Offer training opportunities to each litigator at least twice a year,to provide them with tools to effectively represent the County and its employees. 2. Hold at least monthly litigation meetings to review the status of cases, hear concerns and provide training and guidance. 3. Responsibly monitor pending lawsuits by recommending settlement only when quantifiable justifications exist. a. Implement system of early case assessment. b. Convene settlement assessment meetings. 4. Highlight litigation division successes and achievements. Program Highlights 1. The litigators appeared at 475 hearings/meetings, including depositions, on behalf of the County. 2. The litigators resolved 29 cases by settlement or final judgment. They also obtained dismissals in multiple lawsuits including in Burton, a wrongful death case, as well as Challenges of the County's emergency COVID-19 restrictions. 3. The litigators also participated in three interest arbitrations for BU 11 (fire), BU 15 (water safety officers), and BU 12 (police). Each arbitration required the use of economic, financial, and comparability experts in addition to working closely with the Departments of Human Resources and Finance. The arbitrators awarded pay raises which were less than the amounts the respective unions asked for. 19 CORPORATION COUNSEL LITIGATION DIVISION����� Program Highlights (continued) 4. The litigators prevailed in an appeal to the Ninth Circuit Court of Appeals in the Larkin case which involved the application of qualified immunity for public employees. 5. Fifty-two new claims against the County for damage or injury were investigated by our office. Fifteen of these claims were denied. Payments on claims totaled $48,767.89. This amount includes payments on new claims filed, as well as claims continuing from previous fiscal years. 6. The litigators were also responsible for collecting $139,506.46 in outstanding solid waste,water service fees, and property damages owed to the County. 20 CORPORATION COUNSEL COUNSELING & DRAFTING Program Description The Counseling and Drafting Division provides legal advice and assistance to all County departments and County boards and commissions, including the County Council. The Division also provides legal representation on behalf of the County in administrative proceedings, including contested case hearings and agency appeals. Program Objectives 1. Training Opportunities. Offer training opportunities to each counseling and drafting attorney at least twice a year so that they continue to sharpen their legal skills and stay abreast of important developments in the law. 2. Review and approve documents. The Division will review and approve legal documents submitted by the various County departments and agencies promptly. This review will include a thorough analysis of potential exposure and liability. To the extent possible, 75% of legal documents shall be reviewed within seven business days. 3. Review and comment. The Division will review and comment on documents submitted by the various County departments and agencies promptly. To the extent possible, 75% of requests shall be completed within 21 business days. 4. Drafting documents and legislation. The Division will draft documents and legislation at the request of its County clients in a prompt manner. To the extent possible, 75% of requests shall be completed within 21 business days. 5. Legal Opinions. The Division will thoroughly research and draft legal opinions for its County clients in a timely manner. To the extent possible, 75% of requests shall be completed within 21 business days. 6. Miscellaneous Requests for Legal Assistance, including Long-term Projects. The Division also responds to departmental and agency requests for legal services that may not involve a formal written response or extensive legal research. Miscellaneous requests may include long-term projects, which involve longer time commitments and/or a more intensive investment of resources. For requests not requiring a formal written response or extensive research,to the extent possible, 50% of all requests shall be completed within 21 business days. For long-term projects,to the extent possible,requests shall be completed within the time frame allocated for the project. 21 CORPORATION COUNSEL COUNSELING & DRAFTING Program Objectives (continued) 7. Training for County Officers and Employees, and Board and Commission Members. The department(both litigators and counseling and drafting attorneys)will provide training for at least 500 County officers, employees, officials, and members of boards and commissions, on relevant requirements and changes in law. Each attorney will conduct at least two training sessions. 8. Risk Management/Mitigation. The Division will continue to work with their respective clients in risk management activities, in conjunction with the County's Risk Manager. Program Highlights 1. FY 2021-22 brought policy adjustments in living with COVID-19 as the pandemic shifted from an emergency to an endemic mode, and this adjustment occupied a significant amount of time for Counseling and Drafting attorneys in the last fiscal year. This shift impacted daily functions as departments,boards and commissions moved from exclusively online meetings to a new hybrid meeting format encompassing simultaneous in-person and remote meeting participation. Counseling and Drafting attorneys assisted their departments and assigned boards and commissions, aiding them in navigating changing requirements within the Sunshine Law. 2. In FY 2021-22, Counseling and Drafting attorneys reviewed 1,876 contracts, drafted 116 general and legislative documents,reviewed and commented on 1,171 documents and issued 318 legal opinions. There were 300 long-term projects of a varied nature, and 105 miscellaneous projects for which Counseling and Drafting attorneys provided research and recommendations during this time period. All categories of work were completed within the allotted time. Deputies actively engaged with their assigned County departments, boards and commissions, attending 1,807 meetings and providing legal guidance and advice. 3. Continuing its philosophy of"preventive lawyering," Counseling and Drafting attorneys conducted 31 training sessions on various topics,ranging from Ethics and Sunshine Law to Rule Making and the Uniform Information Practices Act. These trainings were attended by both County employees and Board and Commission members. 22 CORPORATION COUNSEL LITIGATION/COUNSELING & DRAFTING Program Measures FY 2021-22 FY 2022-23 FY 2023-24 Actual Budget Estimate Requests for Legal Representation(Includes litigation, administration hearings,arbitration and claims in which the 2,277 2,000 2,000 County is named as a party,collections and Boards and Commissions representation.) Requests for Legal Services(Includes all administrative requests such as approval of documents,drafting legislation, 5,693 4,000 4,000 opinions,etc.) Trainings held for County officers,employees,officials,and members of boards and commissions on relevant 31 250 250 requirements and changes in law Program Expenditures FY 2021-22 FY 2022-23 FY 2023-24 Actual Budget Request Number of Positions 31 34 34 Salaries and Wages 2,240,882.43 3,087,994 3,185,279 Operations 370,795.26 619,760 717,960 Equipment 13,486.69 4,600 114,600 Program Total 2,625,164.38 3,712,354 4,017,839 23 CORPORATION COUNSEL LITIGATION/COUNSELING & DRAFTING Personnel Position Summary FY 2021-22 FY 2022-23 FY 2023-24 Position Title Authorized Authorized Request Corporation Counsel 1 1 1 Administrative Services Assistant I - 1 1 Assistant Corporation Counsel 1 1 1 Administrative Assistant - 1 1 Accountant I 1 - - Claims Investigator-Adjustor 1 1 1 Clerk III 1 1 1 Deputy Corporation Counsel 12 15 15 Deputy Corporation Counsel Section Chief 2 2 2 Legal Assistant II 2 2 2 Legal Technician I 6 6 6 Legal Technician II 1 1 1 Private Secretary 1 1 1 Sr. Clerk Stenographer 1 - - Supervising Legal Technician 1 1 1 Total 31 34 34 24 CORPORATION COUNSEL BOARD OF ETHICS Program Description The Board of Ethics administers and enforces the County Code of Ethics. It receives administrative support from the Office of the Corporation Counsel. Program Objectives 1. Review all requests for opinions in a prompt manner. Program Highlights In FY 2021-22,the Board continued efforts to educate County personnel to conform to the requirements of the County Code of Ethics. During the FY 2021-22, the Board received 22 new petitions and 12 informal advisory opinion requests. In this time period, the following occurred: 1. Two petitions are pending fmal order dismissing petition. 2. Four petitions were withdrawn. 3. Nine petitions were dismissed. 4. Decisions were rendered on nine requested informal advisory opinions. 5. Decisions were rendered on five petitions that were received during FY 2021-22. Program Measures FY 2021-22 FY 2022-23 FY 2023-24 Actual Budget Estimate Requests for Opinion 10 5 9 Informal Advisory Opinions 12 8 11 Investigations and Investigative Hearings 0 1 1 Formal Opinions and Hearings 0 1 1 25 CORPORATION COUNSEL BOARD OF ETHICS Program Expenditures FY 2021-22 FY 2022-23 FY 2023-24 Actual Budget Request Operations 1,139.67 5,320 5,320 Program Total 1,139.67 5,320 5,320 26 COUNTY AUDITOR COUNTY AUDITOR DEPARTMENT SUMMARY Mission Statement Hawai`i County Charter Section 3-18 establishes an independent audit function within the Legislative Branch through the Office of the County Auditor. It is our mission to serve the Council and citizens of Hawai`i County by promoting accountability, fiscal integrity, and openness in local government and to serve as a catalyst for improving County government. Through performance and/or financial audits of County agencies and programs,the Office of the County Auditor examines the use of public funds, evaluates operations and activities, and provides findings and recommendations to elected officials and citizens in an objective manner. Our work is intended to assist County government in its management of public resources, delivery of public services, and stewardship of public trust. Department Goals 1. To procure an external certified public accountant to conduct an annual independent post-audit of the County's financial transactions to assist the Council in complying with requirements of the Hawai`i County Charter. 2. To conduct or cause to be conducted performance and/or fmancial audits and special studies of the funds, services, and operations of any County agency, executive agency, and/or program, as set forth by the County Auditor in an annual audit plan that shall be transmitted to the Council and the Mayor and filed with the County Clerk as a public record. 3. To conduct or cause to be conducted follow-up performance reviews to monitor and evaluate the implementation of audit recommendations by audited County entities. 4. To assist the County in its efforts to ensure openness and accountability in the expenditure of public funds. Funding Source and Position Count General Fund $801,126 General Fund 5 Grant Revenue - Grant Revenue/Other Total Budget: $801,126 Total Number of Positions 5 27 COUNTY AUDITOR __..COUNTY AUDITOR Program Description The Office of the County Auditor (OCA) developed an internal audit manual, which was adopted by the Council in 2006 and updated in 2013 and 2016, to provide consistency and conformance with generally accepted government auditing standards (GAGAS) in the performance of our audit responsibilities and reporting procedures. The OCA develops an annual audit plan based on a risk assessment of County agencies, programs, and funds utilizing objective methodology to identify priority areas for assignment of audit resources. To assist the Council in complying with requirements of the Hawai`i County Charter, OCA is responsible for the procurement of an external certified public accountant to conduct an annual independent post-audit of the County's accounts and financial transactions. Program Objectives 1. To procure an independent certified public accountant to conduct an annual post-audit of the County's accounts and financial transactions (Hawai`i County Charter §10-13). 2. To file an annual audit plan with the Council based on a County-wide risk assessment of funds,programs, services, and operations of any County agency, executive agency, or program, which is supported, in whole or in part, by County funds (Hawai`i County Charter §3-18). 3. To conduct or cause to be conducted performance and/or financial audits of County agencies,programs, and/or operations in accordance with the annual audit plan, or as determined necessary by the County Auditor(Hawai`i County Charter §3-18). 4. To conduct or cause to be conducted follow-up performance and/or financial reviews of audited entities in accordance with the annual audit plan, or as determined necessary by the County Auditor(Hawai`i County Charter §3-18). 5. To conduct or cause to be conducted special studies or projects to ensure openness and accountability in the expenditure of public funds. 28 COUNTY AUDITOR COUNTY AUDITOR Program Highlights Financial Audits. Pursuant to Hawai`i County Charter §10-13, OCA procured an independent external auditor to conduct the annual financial audits for the five-year period from fiscal year ending June 30, 2018 through fiscal year ending June 30, 2022 and awarded Contract No. c.006845 to N&K CPAs,Inc. on February 14, 2018. OCA continues to monitor the contract annually. As the contract is in its final year, OCA is actively working with procurement to draft a Request For Proposal (RFP) for a new contract period. As part of this contract,the scope of work includes an audit of the County's Annual Comprehensive Financial Report, an audit of the Department of Water Supply's Financial Statement, a Single Audit of Federal Financial Assistance Programs, Landfill Financial Assurance Report, and Office of Housing Section 8 Report. Performance Audits: The Office of the County Auditor concluded three performance audits and one follow-up audits in the following departments: 1. Mass Transit, Cash HandlingFollow-up P Report No. 2022-03,Aug 9,2022 2. Department of Water Supply, Cash Handling Follow-up Report No. 2022-04, Sept 2,2022 • 3. Department of Finance, Real Property Tax Division,Revenue Cycle Management Report No.2022-05, Sept 14,2022 4. Department of Water Supply, Contingency Plans,Follow-up Report No.2022-06, Oct 20,2022 Our audit reports are available on-line at https://www.hawaiicounty.gov/our-county/legislative/office-of-the-county-auditor 29 COUNTY AUDITOR _ _. _.._...� �_.�,COUNTY AUDITOR _ _ �. Program Highlights (continued) Special Studies or Projects: Annual Audit Plan and Risk Assessment: OCA maintains whistleblower,fraud, waste, and abuse hotline(s). Program Measures ' FY 2021-22 FY 2022-23 FY 2023-24 Actual Budget Estimate Annual Audit Plan Filed with Council Yes Yes Yes Performance and/or Financial Audits Completed 2 4 4 Performance and/or Financial Audits Ongoing 0 2 0 Special Studies or Projects Completed 0 1 0 Special Studies or Projects Ongoing 0 1 0 Program Expenditures FY 2021-22 FY 2022-23 FY 2023-24 Actual _ Budget Request Number of Positions 5 5 5 Salaries and Wages 345,448.42 423,794 462,816 Operations(includes external audit of County finances) 194,436.66 337,310 337,310 Equipment 227.26 1,000 1,000 Program Total 540,112.34 1 762,104 801,126 Personnel Position Summary FY 2021-22 FY 2022-23 FY 2023-24 Position Title Authorized Authorized Request County Auditor - 1 1 Legislative Auditor 1 - - Administrative Assistant to the County Auditor - 1 1 Administrative Assistant to the Legislative Auditor 1 - - Audit Analyst 3 3 3 Total 5 5 5 30 COUNTY CO[INCIL + COUNTY COUNCIL/CLERK DEPARTMENT SUMMARY Mission Statement The Office of the County Clerk shall provide the highest quality resources, staff, and support to the Hawai`i County Council so that it can create effective and thoughtful policy for the betterment of our community. We will work diligently to connect the people of Hawai`i Island with their County government by providing information, documents, and access to legislative proceedings in a timely and comprehensive manner. Our Office commits to ensuring secure, convenient, and equitable access to our voters for all Federal, State, and County election contests and questions. We will support each and every County agency by providing reliable and efficient mail,parcel delivery, and printing services. We will work in partnership and unity with the vast array of people who serve as your County government. Department Goals 1. To ensure the Council complies with all legal notice requirements for its meetings. 2. To ensure the timely processing of all proposals received for consideration by the Council. 3. To assist the Council with the technical requirements of Council and Committee meetings, maintain live streaming services, and to facilitate videoconferencing services in order to provide effective participation in and viewing of the legislative process to all individuals. 4. To provide the actions and video recordings of the Council and Committee meetings to the public in a timely manner. 5. To process resolutions and bills adopted by the Council for distribution to the affected parties in the applicable timeframe. 6. To prepare minutes of all Council and Committee meetings. 7. To conduct research on historical documents in a timely manner,provide copies of public records, and assist the public with filing claims and registering as lobbyists. 8. To provide prompt and efficient reprographic services for all County departments and agencies. Funding Source and Position Count General Fund $5,942,570 General Fund 85 Other Revenue - Grant Revenue/Other Total Budget: $5,942,570 Total Number of Positions 85 31 COUNTY COUNCIL/CLERK COUNCIL/CLERK Department Goals (continued) 9. Distribute incoming mail within two hours from receipt. This includes distribution and pick up of mail and interdepartmental envelopes to various County offices located in Hilo proper. 10. To provide prompt posting of all outgoing mail and to expedite delivery of interdepartmental and postal mailing services to all County departments and agencies. 11. Assist departments in complying with U.S. Postal Service regulations. 12. To conduct secure, open, and honest elections in the County of Hawai`i. 13. To make voter registration convenient and accessible for the public. 14. To make voting convenient and accessible for all voters. 15. To abide by all election related laws. 16. Work in collaboration with the administration to amend and finalize the annual Operating and Capital Budgets for the County of Hawai`i. 17. Provide nonpartisan review, drafting, and research assistance to the Council to ensure that legislation is clearly articulated, comprehensive, and appropriately formatted. 18. Work in collaboration with the Office of the Corporation Counsel and all agencies of the County by providing drafting,review, and research assistance,upon request,to facilitate the introduction of sound legislation by the administration. 19. Maintain the Hawai`i County Code and Hawai`i County Charter by applying systematic practices to ensure accurate upkeep and maintenance in a timely manner. 20. Provide convenient and user-friendly public access to the laws of our County by maintaining accurate and up-to-date versions of the Hawai`i County Code and Hawai`i County Charter on the County website. 21. Foster the professional development of Legislative Assistants and facilitate the quality of work product from district staff by providing relevant training on legislative drafting, fiscal procedures and practices, and other related matters. 22. Enhance the ability of the County Council to actively participate in the actions of the State Legislature by providing timely updates to the Council of legislative actions, hearings, and opportunities to testify on matters that affect the County of Hawai`i. Program Description County Council The Hawai`i County Charter vests the legislative powers of the County with the County Council, which is comprised of nine members, each elected from one of the nine Council districts. The Council's primary functions are legislative and public policy formulation. 32 COUNTY COUNCIL/CLERK COUNCIL/CLERK Program Description (continued) Council Services Section The Council Services Section performs seven functions imposed by the Hawai`i State Constitution, Hawai`i Revised Statutes, Hawai`i County Charter, and Hawai`i County Code: (1)prepare and make public all documents received for the Council's consideration; (2)provide professional and effective reception service to all parties requesting assistance from the department; (3)provide administrative and technical support for the Council and Committee meetings; (4)provide the public with timely and adequate notice of meetings and actions pending before the Council; (5)prepare all measures adopted by the Council for transition to official documents and laws; (6)prepare official minutes; and(7) archive and provide public access to over 100 years of County records and documents. Support Services Division The Support Services Division is responsible for reproducing, scanning, and binding documents for all County departments and agencies; metering of outgoing postal mail; and sorting and distributing incoming postal mail/interdepartmental envelopes. Administrative Services Administrative Services performs personnel and accounting functions for the Council- Clerk's Office as well as support during the annual budget cycle. Legislative Research Branch The Legislative Research Branch(LRB) assists the Clerk and.Council with matters involving the Operating and Capital Budgets; provides impartial research, consultation, drafting assistance, and review of bills and resolutions; maintains the Hawai`i County Code,Hawai`i County Charter, and the Council's Rules of Procedure and Organization; and conducts training classes for Council district staff. Program Objectives Council Services Section 1.—Ftri fri legal notice requireme is ror-a1i Council anzdCtrin itree meetings, incl ing preparation of meeting agendas and posting and publication of meeting notices. 33 COUNTY COUNCIL/CLERK µ.. COUNCIL/CLERK Program Objectives (continued) 2. Make available online each item received for consideration by the Council or its Committees within a reasonable length of time. 3. Facilitate technical services to allow more flexibility for officials and members of the public to participate in Council and Committee meetings. 4. Provide final votes of Council and Committee agenda items and make video archives of Council and Committee meetings available online within a reasonable time after the meetings. 5. Process and prepare adopted resolutions and ordinances for distribution to affected parties within the timeframe provided in the Council Rules of Procedure and Organization. 6. Prepare Council and Committee meeting transcripts within the timeframe required by law. 7. Conduct requests for current and historic records in compliance with OIP, UIPA, and FOIA timeframe and requirements. Support Services Division 1. Process all documents submitted by departments for reproduction within two business days, unless the job requested is extremely large. 2. Process all pieces of outgoing postal and interdepartmental mail collected from departments or received by departments no later than 2:30 p.m. on the same business day. Legislative Research Branch 1. Complete review and preparation of all amendments and subsequent drafts of the Operating and Capital Budgets within established deadlines. 2. Complete review of non-complex bills, resolutions, and amendments initiated by a Council Member for proper form within two weeks of receipt. Complex bills or resolutions may require a longer review period. 3. Provide research assistance to the Clerk and Council, as requested and time permitting, relating to substantive as well as procedural matters. 4. Provide support to the administration, as requested and time permitting,with drafting, analysis, and research assistance. 5. Revise and supplement the County Code pursuant to Section 2-153. Update the Council- Clerk's website to include revisions and prepare semi-annual supplements to the County Code for distribution within eight weeks of receipt of final adopted ordinances. 6. Update the Council-Clerk's website to include revisions to the Hawai`i County Charter pursuant to amendments that pass in the General Election as well as new or amended Council Rules of Procedure and Organization. 34 COUNTY COUNCIL/CLERK COUNCIL/CLERK • Program Objectives (continued) 7. Draft ballot questions during an election year for any proposed amendments to the Hawai`i County Charter to be placed on the General Election ballot and update the Charter to incorporate any amendments passed by the voters. 8. Monitor the State Legislative Session, compile an extensive list of bills that are of significant interest to the County, and provide daily reports to the Council on all activity for those bills throughout the legislative session. 9. Conduct training classes for Council district staff on legislative drafting and budget procedures and amendments. 10. Prepare and distribute at least one informational brochure or other educational material relating to the legislative process. Program Highlights Below are program highlights for the Office of the County Clerk and the Hawai`i County Council for FY 2021-22: 1. Council Services provided technical and administrative support during 25 Council meetings,three Special Council meetings,three Council public hearings, 117 Committee meetings,and a three-day Special Session of the Finance Committee. 2. Council Services controlled technological equipment to provide live streaming of meetings, archived recordings of meetings online, and live participation via videoconference by the public and government officials for all meetings. 3. The 122 bills adopted by the Council were prepared for certification and transitioned into ordinances,then official copies were made public, distributed to affected departments, and placed in the historic archives. 4. The 279 resolutions adopted by the Council were prepared for certification,then official copies were made public, distributed to affected entities, and placed in the historic archives. 5. Approximately 3,918 documents received by the Council as well as hundreds of documents held by the Office of the County Clerk, such as administrative rules, lobbyist registration forms, financial disclosure forms, and claims were processed, scanned, and made available to the public. 6. The 209 Committee reports adopted by the Council were finalized and prepared for signature, then official copies were made public and placed in the historic archives. 35 COUNTY COUNCIL/CLERK COUNCIL/CLERK Program Highlights (continued) 7. To improve efficiency,the Council Services Section procured a project to provide an electronic document management system for processing agenda items,which will eliminate time consuming paper logs and document scanning. This new system will also provide electronic meeting packets, greatly decreasing copying expenses and the amount of paper being used. 8. LRB assisted in the drafting of complex legislation to update Chapter 4,Animal Code; Chapter 5B, Residential Building Code; Chapter 5C, Existing Building Code; Chapter 7, Disaster and Emergency Management; and Chapter 26, Hawai`i County Fire Code. 9. LRB reviewed and provided drafting assistance for 161 resolutions, 47 bills, 155 proposed amendments to legislation before the Council, six administration bills, and 11 miscellaneous reviews. Staff also completed 11 research assignments. 10. LRB monitored the 31' State Legislative Session by compiling an extensive list of 142 bills of significant interest to the County,provided daily reports to the Council on legislative activity for those bills throughout the legislative session. 11. Updated the online version of the County Code 11 times to include 122 ordinances that passed and took effect during the fiscal year. Published, distributed, and placed online Supplements 10 and 11 of the County Code. 12. LRB reviewed five bills to amend the Hawaii County Charter, of which three were approved by the Council for placement on the 2022 General Election ballot. Program Measures FY 2021-22 FY 2022-23 FY 2023-24 Actual Budget Estimate Council Meetings 25 26 26 Council Special Meetings 3 2 2 Committee Meetings 117 110 110 Committee Site Visits 0 1 1 Committee Special Meetings 1 1 1 Council Public Hearings 3 3 3 Committee Public Hearings 0 1 1 Number of Committee Reports 209 160 160 Number of Ordinances Enacted 122 90 100 Number of Resolutions Adopted 279 300 300 Number of Copies Duplicated 2,313,646 3,000,000 3,000,000 Number of Pieces Mailed 299,914 350,000 350,000 36 COUNTY COUNCIL/CLERK ..,ti._ __ _ _ COUNCIL/CLERK�..�.._ .�...� _......�.�.� .. __._� Program Expenditures FY 2021-22 FY 2022-23 FY 2023-24 Actual Budget Request Number of Positions 56 56 56 Salaries and Wages 2,900,661.54 3,144,606 3,224,098 Operations 550,858.09 887,970 727,950 Equipment 9,509.15 37,500 37,500 Contingency Relief Fund - 900,000 900,000 Program Total 3,461,028.78 4,970,076 4,889,548 Personnel Position Summary FY 2021-22 FY 2022-23 FY 2023-24 Position Title Authorized Authorized Request Council Chairperson • 1 1 1 Council Member 8 8 8 County Clerk 1 1 1 Deputy County Clerk 1 1 1 Accountant I 1 1 1 Council Administrative Services Supervisor 1 1 1 Council Aide 10 10 10 Council Legislative Assistant 9 9 9 Council Services Assistant I 2 2 2 Council Services Assistant II 3 3 3 Council Services Assistant III 1 1 1 Council Services Coordinator 1 1 1 Deputy Executive Assistant to the Council Chair 1 1 1 Executive Assistant to the Council Chair 1 1 1 Human Resources Technician II 1 1 1 Legal Specialist 1 1 1 Legislative Analyst III 1 1 1 Legislative Information&Reference Technician 1 1 1 Legislative Specialist 4 4 4 Private Secretary 1 1 1 Special Assistant 1 1 1 Support Services Clerk I 3 3 3 Support Services Clerk II 1 1 1 Support Services Supervisor 1 1 1 Total 56 56 56 37 COUNTY COUNCIL/CLERK ELECTIONS DIVISION Program Description The Elections Division is responsible for all election activities in the County, including administering Elections By Mail for Federal, State, and County elections;voter registration; voter education; establishing new voter service centers and places of deposit; recruiting and training election officials; redefining district boundaries during redistricting; proposing election legislation; verifying signatories on mail ballot envelopes,petitions, and nomination papers; and maintaining the voter register. Program Objectives 1. Establish additional drop box locations for the 2024 Elections. 2. Provide voter education to all public and private high schools around the County. 3. Provide testimony on election related bills during the legislative session. 4. Implement a ballot curing platform for the 2024 Elections. Program Highlights Below are program highlights for the Elections Division for FY 2021-22: 1. Recruited individuals to operate voter service centers and conduct operations at the Counting Center. 2. Established one new drop box location in Waikoloa. 3. Processed 8,174 voter registration affidavits. 4. Mailed out 125,707 notification cards to all registered voters for the 2022 Elections. 5. Provided technical support the 2021 Hawai`i County Redistricting Commission. 6. Audited the newly drawn Council districts in the voter registration street file and reassigned voters to their appropriate district in accordance with the final plan approved by the 2021 Hawaii County Redistricting Commission. 7. Issued 74 and filed 63 nomination papers. 38 COUNTY COUNCIL/CLERK ELECTIONS DIVISION Program Measures FY 2021-22 FY 2022-23 FY 2023-24 Actual Budget Estimate Registered Voters 8,258 10,000 10,000 Voter Registration Satellite Stations 14 14 14 Certificates of Registration Issued 57 150 150 _ Cancellations of Registration 610 1,000 1,000 Deceased Voters Deleted 1,631 1,500 1,700 Number of High School Students Registered 295 150 300 Program Expenditures FY 2021-22 FY 2022-23 FY 2023-24 Actual Budget Request Number of Positions 29 29 29 Salaries and Wages 408,019.00 594,864 494,972 Operations 394,862.09 613,850 544,950 Equipment 1,030.90 9,600 13,100 Program Total 803,911.99 1,218,314 1,053,022 Personnel Position Summary FY 2021-22 FY 2022-23 FY 2023-24 Position Title Authorized Authorized Request Elections Assistant 1 1 1 Election Clerk II 2 2 2 Election Clerk III 3 3 3 Election Official I(hourly) - - 2 Election Official II(hourly) - - 2 Election Official III(hourly) - - 2 Election Warehouse Worker I(Temporary) 4 4 4 Election Warehouse Worker II 1 1 1 Elections Program Administrator 1 1 1 Elections Program Specialist I 1 1 1 Precinct Official I 1 1 - Precinct Official II 3 3 - Precinct Official III 1 1 - Temporary Election Clerk 10 10 10 Temporary Precinct Official III 1 1 - Total 29 29 29 39 This page intentionally left blank couwrY PHYSIcIANS • COUNTY PHYSICIANS DEPARTMENT SUMMARY Mission Statement To render medical opinions, advise on medical matters and conduct physical examinations as requested by the Mayor's Office and other agencies of the County. Department Goals Assist the County in creating a safe and healthy environment for its employees by providing professional medical service. Program Description 1. Provides pre-employment, PUC and other authorized physical examinations. 2. Provides review of workers' compensation claims. 3. Reviews certain sick leave cases. 4. Assists in police investigations and coroner's cases. 5. Advises County on medical matters. Program Objectives Continue to serve the County diligently as in the past. Funding Source and Position Count General Fund $133,826 General Fund 4 Grant Revenue - Grant Revenue Total Budget: $133,826 Total Number of Positions 4 40 COUNTY PHYSICIANS COUNTY PHYSICIANS Program Expenditures FY 2021-22 FY 2022-23 FY 2023-24 Actual Estimate Estimate Number of Positions 4 4 4 Salaries and Wages 133,825.18 133,826 133,826 Program Total 133,825.18 133,826 133,826 Personnel Position Summary FY 2021-22 FY 2022-23 FY 2023-24 Position Title Actual Estimate Estimate County Physician 1 1 1 Assistant County Physician 1/2T 1 1 1 Assistant County Physician 1/4T 2 2 2 Total 4 4 4 41 ELDERLY ACTMTWS ELDERLY ACTIVITIES DEPARTMENT SUMMARY Mission Statement To provide a wide array of services for the public with excellence, integrity and aloha. Department Goals Coordinated Services Unit 1. To promote self-sufficiency by providing services to help recipients achieve,restore, or maintain independent living and self-direction. 2. To prevent or reduce premature or inappropriate institutional care through the provision of home-based care which would allow the recipient to remain in or return home. Retired & Senior Volunteer Program 1. To address critical community needs through significant volunteer services. 2. To provide a high quality volunteer experience and opportunities for persons 55 and older. 3. To ensure that volunteers are provided the needed orientation, in-service instructions, appropriate assignments, individual support and supervision, and recognition for their volunteer services. Nutrition—Congregate Nutrition Services 1. To provide meals to individuals 60 years of age and older in congregate settings. Each meal shall meet the recommended dietary allowance (RDA) as established by the Food and Nutrition Board of the National Academy of Sciences. Funding Source and Position Count General Fund $2,378,843 General Fund 56 Grant Revenue $1,489,109 Grant Revenue/Other 6 Other $ 251,086 Total Budget: $4,119,038 Total Number of Positions 62 42 ELDERLY ACTIVITIES DEPARTMENT SUMMARY Department Goals (continued) Nutrition—Home Delivered Meal Service 1. To deliver meals to the homes of individuals 60 years of age and older who are homebound due to illness or disability. Each meal shall meet the Recommended Dietary Allowance RDA as established by the Food and Nutrition Board of the National Academy of Sciences. 43 ELDERLY ACTIVITIES A...............a......»..w» ..».....,»w,.......,.....e,...«a»»..m.w,».,.,.».».»»»»-....»...,»a.»»..».»»»......«.»»»»..._«..........,..»............,..._,......»... »,.._.�.....�+.w-.»-.,.e.,.».»..»w.«....».,.,»,,..»«.....».»..».....,.....»»».»..,.»»»..»»»»»»...... ..»»..w.,�».wmJ COORDINATED SERVICES UNIT Program Description The Coordinated Services Program for the Elderly (CSE)provides comprehensive and coordinated services for adults 60 years and older, with the exception of CSE's Chore/Transportation contract,which serves individuals 18 years and older with disabilities. CSE's 31 full-time staff is responsible for providing Information and Assistance, Outreach, Chore, Transportation, and Other Support Services, including ID Card Issuance,Advocacy,Personal Care, Financial Management, etc. Program Objectives The CSE staff will promote maximum independence, optimum health,personal dignity and self-enrichment by: 1. Providing information and assistance services to 3,500 older adults. 2. Providing outreach services to 900 adults. 3. Providing transportation services to 1,000 older adults and accomplishing 34,000 trips annually. 4. Providing transportation services to 60 individuals less than 60 years of age with disabilities and accomplishing 1,000 trips annually. 5. Providing and completing 3,500 referrals. 6. Providing individuals with disabilities/older adults with 3,000 hours of chore services annually. Program Highlights • Staff provided 5,629 seniors with information and assistance services and 1,344 seniors with outreach services. There were 3,506 referrals which included food stamps, Medicaid, SSI benefits,housing assistance, legal aid, energy assistance, etc. • Staff provided transportation services to 56 individuals under 60 years with disabilities and accomplished 1,596 trips. • Staff provided transportation services to 848 seniors and accomplished 29,052 trips. • Staff issued the Hawaii County Senior Identification Cards to 688 seniors. • Staff assisted clients with in-home chore services and provided a total of 3,313 hours. • As of 3/28/22, CSE returned to normal operations due to the lifting of COVID mandates. • During the months of February to March, CSE East Hawai`i staff assisted AARP with tax preparations. As a result, over 800 preparations were completed. 44 ELDERLY ACTIVITIES COORDINATED SERVICES UNIT Program Measures FY 2021-22 FY 2022-23 FY 2023-24 Actual Budget Estimate *Information and Assistance Unduplicated Number of Seniors Served 5,629 3,500 3,500 *Outreach Number of Seniors Served 1,344 500 900 *Transportation Unduplicated Number of Seniors Served 848 800 1,000 Total Trips 29,052 25,000 34,000 Unduplicated Number of Persons w/Disabilities Under 60 years of age served 56 60 60 Total trips 1,596 1,000 1,000 *Referrals 3,506 3,500 3,500 *Chore Total Hours 3,313 5,000 3,000 *Contract Purchase of Service Objectives for Title III Program Expenditures FY 2021-22 FY 2022-23 FY 2023-24 Actual Budget Request Number of Positions 31 31 31 Salaries and Wages 1,141,836.53 1,215,784 1,306,520 Operations 180,657.40 246,844 244,844 Equipment 37,291.65 39,000 41,000 Program Total 1,359,785.58 1,501,628 1,592,364 45 ELDERLY ACTIVITIES COORDINATED SERVICES UNIT Personnel Position Summary FY 2021-22 FY 2022-23 FY 2023-24 Position Title Authorized Authorized Request Account Clerk 1 1 1 Clerk III 1 1 1 Community Service Program Assistant I 8 8 8 Community Service Program Assistant I(Temp) 1 1 1 Community Service Worker I 8 8 8 _ Community Service Worker II 1 1 1 Community Service Worker III 6 6 6 Community Service Worker III(Temp) 1 1 1 Departmental Data Processing Coordinator I 1 1 1 Elderly Activities Operations Assistant Director 1 1 1 Program Director III(Older Adults) 2 2 2 Total 31 31 31 46 ELDERLY ACTIVITIES RETIRED AND SENIOR VOLUNTEER PROGRAM Program Description Mission- To improve lives, strengthen communities, and foster civic engagements a p g g g through volunteer service. The Retired and Senior Volunteer Program(RSVP)provides diverse and meaningful volunteer opportunities for persons 55 years and older. Through volunteering, RSVP volunteers are able to remain active, contributing members of the community thereby enhancing the overall quality of their lives. Their volunteer services also help private, non-profit, and public agencies (volunteer stations)to deliver services to meet a wide range of community needs. Some examples of RSVP volunteer assignments include: tutoring elementary students; helping in libraries; delivering meals on wheels; screening blood pressures; instructing senior crafts and activities; assisting with senior transportation; doing friendly visiting; entertaining in hospitals and care homes; helping at blood banks, food banks, non-profit health agencies and museums; staffing public information booths; helping in hospitals; beautifying public areas; and assisting with community events and special projects of agencies. Program Objectives Provide a variety of opportunities for retired and senior persons aged 55 or older to participate more fully in the life of their community through significant volunteer services. 1. Plan and coordinate diverse and meaningful volunteer opportunities to 1,000 persons 55 years and older. 2. Assist significantly in meeting community needs by providing 100,000 hours of volunteer service. 3. Facilitate volunteer services through 150 volunteer stations. 4. Provide 55 volunteers to assist in Food Basket Distribution. 5. Provide 25 volunteers to assist in Hawai`i County Nutrition Meals—On-Wheels Program. 6. Provide 20 volunteers to assist in AARP's Tax Preparation Program. 7. Provide 900 volunteers in other community priorities. 47 ELDERLY ACTIVITIES RETIRED AND SENIOR VOLUNTEER PROGRAM Program Highlights • Due to COVID-19, we used an alternative method of volunteer recognition, which was approved by the federal grantor. Gift cards from various restaurants were provided to RSVP volunteers in place of a luncheon. • The RSVP program provided Accidental liability insurance to provide coverage for the volunteers. • Mileage reimbursements were processed for approximately 350 volunteers. • Ensured compliance with the Corporation for National and Community Service, AmeriCorps Seniors. • Worked in partnership on food distribution to provide volunteers for Food Basket and other agencies,volunteer support for Meals On Wheels, and Tax Aide assistance as specified under successful impact project per the Federal grant. • RSVP volunteers assisted with special projects such as the Hawai`i Island Adult Day Care Fundraiser and the Hawai`i County Office of Aging's mass mailing. RSVP also provided volunteer support to other Elderly Activities Divisions. Program Measures FY 2021-22 FY 2022-23 FY 2023-24 Actual Budget Estimate Number of Volunteers 928 1,000 1,000 Number of Volunteer Hours 42,914 100,000 100,000 Number of Volunteer Stations 197 150 150 Number of Food Basket Volunteers-Kupuna Pantry 53 55 55 Number of Meals On Wheels Volunteers 7 25 25 Number of AARP Tax Prep Volunteers 19 20 20 Number of Other Community Priorities Volunteers 906 900 900 Program Expenditures FY 2021-22 FY 2022-23 FY 2023-24 Actual Budget Request Number of Positions 5 4 4 Salaries and Wages 239,353.39 221,824 228,796 Operations 74,281.28 157,861 157,861 Equipment 2,124.79 4,242 4,242 Program Total 315,759.46 383,927 390,899 48 ELDERLY ACTIVITIES RETIRED AND SENIOR VOLUNTEER PROGRAM Personnel Position Summary FY 2021-22 FY 2022-23 FY 2023-24 Position Title Authorized Authorized Request Account Clerk 1 1 1 Community Service Program Assistant I 2 2 2 Program Director IV(Older Adults) 1 1 1 Van Driver 1 - - Total 5 4 4 49 ELDERLY ACTIVITIES NUTRITION PROGRAM Program Description Congregate Nutrition Services The Older Americans Act authorized funding for local community programs to provide nutrition services to the elderly. The congregate meal program is designed to provide older individuals, aged 60 and older, with at least one low cost, nutritious meal, five days a week in a congregate setting. The program includes nutrition and health education, health assessments, recreational activities and other appropriate services for older individuals. Home Delivered Meal Service The Older Americans Act authorized funding for local community programs to provide nutrition services to the elderly. The home delivered meals program or"Meals On Wheels"is an integral part of a community based health care system. Participants receiving home delivered meals are aged 60 and older and homebound due to illness or disability. The home delivered meals program provides at least one low cost, nutritious meal, five or more days a week, delivered directly to the participants' home. Program Objectives Congregate Nutrition Services To provide 60,000 nutritious meals, each containing a third of the U.S. RDA,to 900 older individuals, aged 60 and older, at 15 congregate nutrition sites throughout Hawai`i County. Home Delivered Meal Service (Meals On Wheels) To deliver 60,000 nutritious meals, each containing a third of the U.S. RDA,to 300 frail, homebound older individuals, aged 60 and older,throughout Hawaii`County. 50 ELDERLY ACTIVITIES NUTRITION PROGRAM Program Highlights • The Hilo, Pahoa, Pahala, Captain Cook, Kealakekua,Holualoa,Kohala, Waimea, and Honoka`a congregate sites were open for the seniors around the island. Seniors were able to gather to socialize, play mahjong, exercise, sing, do arts and crafts, listen to guest speakers and enjoy lunch. • The Meals On Wheels West Hawai`i vendor,Big Island Grill and East Hawai`i vendor, Hawaii County Economic Opportunity Council (HCEOC) continued to adhere to federal requirements by providing modified meals lower in sodium, sugars, and fats. • The Program Director IV,Account Clerk, and a Community Service Worker III retired at the end of FY 2021-22. There are four Community Service Worker IIIs, two Home Delivered Meals Workers, one Program Director IV, one Community Service Program Assistant II, and one Account Clerk vacancies that remain unfilled. Program Measures FY 2021-22 FY 2022-23 FY 2023-24 Actual Budget Estimate Congregate Nutrition Services Unduplicated Elderly Served 669 900 900 Total Meals Served 38,827 60,000 60,000 Home Delivered Meal Service Unduplicated Elderly Served 593 300 300 Total Meals Served 76,976 60,000 60,000 Program Expenditures FY 2021-22 FY 2022-23 FY 2023-24 Actual Budget Request Number of Positions 27 27 27 Salaries and Wages . 573,347.78 711,706 745,018 Operations 793,254.04 1,3 89,132 1,389,132 Equipment - 1,625 1,625 Program Total 1,366,601.82 2,102,463 2,135,775 51 • ELDERLY ACTIVITIES NUTRITION PROGRAM Personnel Position Summary FY 2021-22 FY 2022-23 FY 2023-24 Position Title Authorized Authorized Request, Account Clerk 1 1 1 Clerk III 1 1 1 Community Service Program Assistant H 1 1 1 Community Service Worker III 1/2T 15 15 15 Home Delivered Meals Worker Hrly 6 6 6 Program Director IV(Older Adults) 1 1 1 Van Driver 1 1 1 Van Driver 1/2T 1 1 1 Total 27 27 27 52 This page intentionally left blank ,11' 1 ENVIRONMENTAL MANAGEMENT ENVIRONMENTAL MANAGEMENT DEPARTMENT SUMMARY . Mission Statement To maintain a clean,healthy island environment and promote stewardship and sustainability by managing wastewater and solid waste services, waste reduction and resource recovery in a comprehensive,responsive, safe and efficient manner. Department Goals 1. To improve infrastructure, operations and procedures at the 21 transfer stations and to increase recycling rates, facility efficiency and reduce costs. 2. To educate the public regarding the department's facilities and approach to management of solid waste via public outreach methods. 3. To continue to educate the public on current recycling programs and the importance of reduce, reuse, and recycle. Make recycling easy, which helps with landfill diversion on the path to zero waste. 4. Continue to encourage and support the diversion of solid waste from existing landfills and maximize the reuse, reclamation, or re-purposing of our solid waste stream. 5. To repair, replace, or rehabilitate existing sewer infrastructure. 6. To continue the Wastewater Division's Asset Management Program to ensure efficient and effective operations. 7. To provide reuse water to the community to put treated wastewater effluent to beneficial use. 8. Maintain a continuous improvement environment within the department so as to encourage increased productivity and efficiency. 9. Investigate and implement, where economically feasible, alternative wastewater treatment technologies. 10. Participate in the State and local effort on the cesspools conversion to ensure compliance by 2050. establish more robust self-sufficient fundingprograms To s p grams for both solid waste and wastewater services. Funding Source and Position Count General Fund $1,889,752 General Fund 27 Grant Revenue - Grant Revenue/Other 2 Split Funding 1 Total Budget: $1,889,752 Total Number of Positions 30 53 ENVIRONMENTAL MANAGEMENT ADMINISTRATION Program Description The Environmental Management Director serves as technical advisor to the Mayor, Managing Director, Environmental Management Commission, and County Council on matters pertaining to wastewater treatment and disposal, solid waste processing and disposal, resource recovery,the recycling and disposal of all vehicles, and the removal of the derelict and abandoned vehicles. The Environmental Management Administration Office provides personnel management, accounting and billing support services as well as providing general supervision and control of the administration and operation of the Wastewater and Solid Waste Divisions and the Business Services Section. The Environmental Management Administration Office also provides personnel, clerical, technical and financial support for the Environmental Management Commission. Program Objectives 1. Establish sewer fee rates at a level to cover expenses of operations,maintenance, repairs, and replacements. 2. Maintain vehicle disposal fee system to assure financial self-sufficiency for the Vehicle Disposal program. 3. Improve the status of Wastewater accounts receivable. Reduce the average number of days in receivables by 5%annually. Reduce the percentage of balances over 90 days past due by 5% annually. 4. Maintain the status of Solid Waste accounts receivable with an average number of days in receivables less than 35 days and a percentage of balances over 90 days past due less than 2%. Program Highlights • Secured funding and initiated design for phase one of the Hilo Wastewater Treatment Plant Upgrades. • Successfully renegotiated the Administrative Order on Consent for the Pahala and Na`alehu Large Capacity Cesspool Closure Projects. • Completed the closure and remediation of the Miloli`i Transfer Station to comply with Act 73. • Completed implementation of the Asset Management System. 54 • ENVIRONMENTAL MANAGEMENT — ADMINISTRATION ��.a.�. n� Program Measures FY 2021-22 FY 2022-23 FY 2023-24 Actual Budget Estimate Tipping fees as%of Solid Waste Fund expenditures 35% 35% 30% Vehicle Disposal Fund Fee paying for%of program 100% 100% 100% Days in Accounts Receivable in Wastewater Division 55 54 52 Days in Accounts Receivable in Solid Waste Division 32 31 31 %of Accounts Receivable over 90 days,Wastewater 32% 29% 28% %of Accounts Receivable over 90 days, Solid Waste 3% 2% 2% Program Expenditures FY 2021-22 FY 2022-23 FY 2023-24 Actual Budget Request Number of Positions 26 30 30 Salaries and Wages 1,242,228.06 1,551,860 1,694,567 Operations 199,129.51 176,090 191,535 Equipment 22,887.27 92,445 . 3,650 Program Total 1,464,244.84 1,820,395 1,889,752 55 ENVIRONMENTAL MANAGEMENT ADMINISTRATION Personnel Position Summary FY 2021-22 FY 2022-23 FY 2023-24 Position Title Authorized Authorized Request Director of Environmental Mgmt 1 1 1 _ Deputy Director of Environmental Mgmt 1 1 1 Account Clerk 4 4 4 _ Accountant I 3 3 3 Accountant III - 1 1 Accountant IV 1 1 1 Business Manager 1 1 1 Clerk III 1 2 2 Contracts Clerk 1 1 1 Credit&Collections Clerk 1 1 1 Environmental Mgmt Planner - 1 1 Human Resources Program Specialist 1 1 1 Human Resources Technician I 1 1 1 Information&Education Specialist II - 1 1 Planner V 1 - - Private Secretary 1 1 1 Safety&Driver Improvement Coordinator 1 1 1 Safety&Driver Improvement Supervisor - 1 1 Senior Account Clerk 3 3 3 Student Helper I 3 3 3 Student Helper II 1 1 1 Total 26 30 30 56 FINANCE FINANCE DEPARTMENT SUMMARY Mission Statement The Department of Finance provides efficient and effective financial services fairly, accurately and courteously. We serve our customers with pride and respect and enable other departments to carry out their mission. Department Goals 1. To facilitate an integrated county-wide financial needs plan. 2. To continue development and maintenance of fiscal policies and procedures for the County of Hawaii. 3. To encourage networking to facilitate intra and inter-governmental working relationships. 4. To continue an ongoing customer service and public relations program that facilitates interaction with the public and other departments. 5. To continue an ongoing training program to improve employee skills, including technical training and mentoring for all personnel. 6. To continue a cross-training plan for employees for all core areas. 7. To develop and maintain written operational procedures that address the various functions of the Finance Department to promote proper and consistent service. Funding Source and Position Count General Fund $16,804,469 General Fund 145 Grant Revenue $ 1,945,783 Grant Revenue/Other 18 Other $ 915,000 Total Budget: $19,665,252 Total Number of Positions 163 57 FINANCE ADMINISTRATION/BUDGET Program Description Administration The Office of the Director plans, directs, controls and coordinates activities of the Finance Department. The department head and staff advise the Mayor of the development and execution of administrative policies and assist the Mayor in the preparation and execution of the operating and capital budgets. In addition,the Finance administration section provides certain auxiliary services to departments and agencies. The Budget Division plans, directs, and coordinates the formulation,preparation, execution,review and analysis of the County's operating budget and operating program. Budget also monitors budget appropriations and actual expenditures to ensure compliance with the law and also advises County officials on budgetary and long-range planning matters. Program Objectives Administration 1. Conduct training sessions, large and small group settings as needed, for county financial personnel. Desired outcome is to provide a training media for financial support staff. 2. Maintain interaction and education for the public by participating in community meetings and by conducting workshops on the various finance areas, including budget,purchasing and real property tax related areas. 3. Conduct informational sessions or distribute instructive materials to division managers, supervisors and/or staff at least four times per year, covering new or changing regulations, rules and procedures that affect employee relations or benefits. 4. Refer procurement protests to Corporation Counsel within three working days of receipt. Budget 1. Plan, direct and execute the formulation of the county's operating budget. 2. Prepare transmittal letters, resolutions, and/or bills for the appropriate approvals and signatures for all fully-completed requests for council action received three days prior to the County Council's submittal deadlines. 3. Provide guidance and assistance to departments/agencies to ensure the fiscal responsibility and accountability in developing the operating budget. 58 FINANCE ADMINISTRATION/BUDGET Program Objectives (continued) 4. Receive and process County of Hawai`i nonprofit grant applications. Program Highlights Administration 1. Supported the various Finance Divisions during the pandemic. All divisions saw an increase in workload, some examples include additional reporting and the growth in purchases of protective equipment and supplies. 2. Supported the Treasury Division as they worked on a new Community Facilities District(CFD), which should be completed in Spring 2023. This will most likely be the first successful CFD for the County of Hawai`i. Budget 1. A balanced budget of$785,944,069 was approved for FY 2022-23 in June 2022. 2. The Budget Office continued to provide guidance and assistance on budget/fmance issues and items requiring legislative action. In FY 2021-22 the Office prepared 125 resolutions, 89 bills, and 197 transmittal letters on behalf of departments/agencies for County Council action. 3. The Budget Office processed 209 nonprofit grant applications for FY 2022-23. 133 grants were awarded by the County Council totaling $3,440,000. 59 FINANCE ADMINISTRATION/BUDGET Program Measures FY 2021-22 FY 2022-23 FY 2023-24 Actual Budget Estimate Nonprofit Grant Agreements Processed 133 175 150 Request for Council Action Forms Processed 182 160 170 Training Sessions Held for County Fiscal Personnel 25 10 15 Surprise Cash Counts Conducted 0 n/a* n/a* Division/Agency Policy&Procedure Reviews 0 n/a* n/a* *TAT implemented as of January 1,2022. Program Measures for Internal Control&TAT Division moved to new Division section. Program Expenditures FY 2021-22 FY 2022-23 FY 2023-24 Actual Budget Request Number of Positions 9 8 8 Salaries and Wages 664,345.03 653,276 704,713 Operations 13,271.88 13,870 13,870 Equipment 3,396.24 500 500 Program Total 681,013.15 667,646 719,083 Personnel Position Summary FY 2021-22 FY 2022-23 FY 2023-24 e Position Title Authorized Authorized Request Director of Finance 1 1 1 Deputy Director of Finance 1 1 1 Budget Administrator 1 1 1 Budget Specialist 1 1 1 ' Clerk III 1 1 1 Human Resources Specialist II 1 1 1 Human Resources Technician I 1 1 1 Internal Control Manager 1 - - Private Secretary 1 1 1 Total 9 8 8 60 • FINANCE ACCOUNTS Program Description The Accounts Division maintains general accounting and fixed asset depreciation records of the County;provides useful, accurate and timely financial reports to the public and agencies; prepares payrolls and pension rolls;pays all obligations of the County; supports the Pension Board. Program Objectives 1. Close FY 2022-23 books and issue final June 30 Budget Status Report by October 15, 2023, and determine the General Fund's fund balance by September 30, 2023. 2. Obtain Certificate of Achievement for Excellence in Financial Reporting from the Government Finance Officers Association(GFOA)for the County's June 30, 2023 Annual Comprehensive Financial Report. 3. Close the books and have the monthly budget status reports available in FRESH within ten working days after the end of the month or close of the previous month, whichever is later, except for June, July,August, September, and October. 4. Support the FRESH (Financial and Resource Enterprise Software for Hawaii County) system accounts payable, general ledger and payroll modules. This includes maintaining and keeping abreast of changes to the current modules that Accounts is responsible for, as well as,helping users and providing training when necessary. 5. Ensure that all claim payments made are proper and legal by pre-auditing 100% of payment requests for accuracy and propriety, returning items that are not accurate or proper to departments for correction. 6. Provide certificate of the availability of funds on County contracts within three working days of the contract's submission to Accounts Division. 7. Pay vendors promptly by issuing all warrants for claims within seven working days of the receipt of the invoice by Accounts Division. 8. Ensure that all employees receive the correct amount of pay and related benefits by pre-auditing 100% of payroll claims for accuracy and compliance with legal and contractual requirements and filing all required payroll tax forms and returns on time. 61 FINANCE _..ACCOUNTS _ -_.-_�.__aM Program Highlights 1. The County received a Certificate of Achievement for Excellence in Financial Reporting from the Government Finance Officers Association for its June 30, 2020 Annual Comprehensive Financial Report. 2. The Accounts Division staff was actively involved in the continued support of our financial software, FRESH. 3. The Accounts Division staff continues to be an ongoing resource to all County departments for financial related matters. Program Measures FY 2021-22 FY 2022-23 FY 2023-24 Actual Budget Estimate Claims Checks&Electronic Funds Transfers Issued 34,950 40,000 38,000 Payroll Checks Issued 3,307 4,500 3,400 Direct Deposit Stubs Issued 60,026 63,000 61,500 Funds Maintained 44 44 44 Contracts,Amendments&Change Orders Certified 862 1,000 950 Pensioners 15 18 15 Regular&Part-Time Employees 2,613 2,700 2,650 Program Expenditures FY 2021-22 FY 2022-23 FY 2023-24 Actual Budget Request Number of Positions 12 13 13 Salaries and Wages 711,251.69 828,552 890,106 Operations 157,240.83 954,195 3,140,195 Equipment 482.66 100 100 Program Total 868,975.18 1,782,847 4,030,401 62 FINANCE _. _ _ �,� _ ACCOUNTS ....� Personnel Position Summary FY 2021-22 FY 2022-23 FY 2023-24 Position Title Authorized Authorized Request Account Clerk 1 1 1 Accountant II 1 2 2 Accountant V 1 1 1 Accounts Payable Supervisor 1 1 1 Controller 1 1 1 Financial Systems Analyst 1 1 1 Payroll Specialist II 1 1 1 Pre-Audit Clerk I 3 3 3 Program Manager 1 1 1 Senior Account Clerk 1 1 1 Total 12 13 13 63 FINANCE INTERNAL CONTROL & TAT Program Description The Internal Control&TAT Division conducts periodic compliance checks related cash handling procedures, inventory control policies, fraud detection, and other related financial security protocols. This division also established a transient accommodations tax collection and compliance section to receive, process, and reconcile Hawai`i County Transient Accommodation Tax(HCTAT)payments as well as initiate collection actions when required. Program Objectives Internal Control 1. Review departmental policies and procedures related to financial controls and asset protection. 2. Identify potential control weaknesses and develop enhanced security procedures to reduce opportunities for fraud, create additional accountability, and build greater public trust. Transient Accommodations Tax 1. Develop office procedures for reconciling payments and contacting and collecting on delinquent taxpayers with the establishment of the Sturgis Payment Portal Backoffice features. 2. Draft proposed Director of Finance rules. Program Highlights • Established the Hawai`i County Transient Accommodations Tax office in the Internal Control and Transient Accommodation Tax Division. • Began collecting payments for the Hawai`i County portion of the Transient Accommodations Tax offering online,mail in, and bulk payment options. 64 FINANCE INTERNAL CONTROL & TAT Program Measures FY 2021-22 FY 2022-23 FY 2023-24 Actual Budget Estimate IC-Surprise Cash Counts Conducted n/a* 6 6 IC-Division/Agency Policy&Procedure Reviews n/a* 4 4 TAT-Payments Received/Processed n/a* 33,000 33,000 TAT-Delinquency Notices Issued n/a* 1,500 1,500 TAT-Formal Collection Actions Initiated n/a* 10 10 TAT-Appeals Filed n/a* 30 30 *TAT implemented as of January 1,2022. IC actuals included in Administration/Budget section. Program Expenditures FY 2021-22 FY 2022-23 FY 2023-24 Actual Budget Request Number of Positions - 4 4 Salaries and Wages - 262,952 273,822 Operations - 7,250 6,250 _ Equipment - 200 1,200 Program Total - 270,402 281,272 Personnel Position Summary FY 2021-22 FY 2022-23 FY 2023-24 Position Title Authorized Authorized Request Accountant I - 1 1 Internal Control Manager - 1 1 Senior Account Clerk - 2 2 Total - 4 4 65 FINANCE PROPERTY MANAGEMENT Program Description The Property Management Division is responsible for the acquisition and disposal of the County's real property including land,remnants, easements, sale of abandoned roads, buildings, other miscellaneous real property assets, equipment, and vehicles. This includes the acquisition of Right-of-Ways, Governor's Executive Orders for State owned lands, easements,right-of-entries, and other types of real estate interests in connection with the Department of Public Works, Department of Environmental Management, Department of Parks and Recreation and other general County purposes. The Property Management Division is responsible for being the office of record for the maintenance of records related to the County's acquisition and disposal of real and personal property assets. The division manages, administers, and maintains the fiscal responsibility for leasing of private lands for County use in addition to leasing County land and buildings to private users. The division is responsible for the negotiation and acquisition of easements or land authorized by the County Council utilizing the Public Access, Open Space and Natural Resources Preservation Fund(FUND). Once land or easement is acquired with the FUND,the division is responsible to review, evaluate,recommend, and contract grant funding for the maintenance,management, and stewardship of these acquisitions to eligible stewardship grant applicants. This grant funding comes from the Preservation Maintenance Fund(MNT FUND). The financial public posting of both funds is the responsibility of the Property Management Division. The division supports the Public Access, Open Space and Natural Resources Preservation Commission(PONC) and transmits annual recommendations to the Mayor. In addition, PONC reviews and forwards recommendations to the Department of Finance on MNT FUND applicants. Program Objectives 1. Provide support for PONC in meeting its requirement of submitting its annual list of prioritized properties to the Mayor by December 31, 2023. 2. Provide support and maintain public posting of meetings, forms, information, financial reports, etc. on the county website for public documents. 66 FINANCE PROPERTY MANAGEMENT Program Objectives (continued) 3. Identify and initiate negotiations on the purchase of the next property pursuant to recommendations by PONC,the Mayor, and as authorized by the County Council. 4. Provide support for PONC as they review, evaluate, and make recommendations to the Director of Finance regarding applications for stewardship grants from the MNT Fund. 5. Provide support for grant awardees in the maintenance, stewardship, and management of properties acquired by the fund. 6. Provide support for the land management and right-of way acquisition needs for all County departments. 7. Provide administrative and fiscal management of County leased properties and ensure leases are paid on time. 8. Dispose of surplus real property as requested by departments and authorized by the Director of Finance. 9. Dispose of used equipment or vehicles as requested by departments and authorized by the Director of Finance. 10. Maintain the Personal Use of vehicles as requested by departments and authorized by the Director of Finance. 11. Maintain the fixed assets of vehicles quarterly status reporting as requested by Risk Management and County Corporation Counsel. 12. Maintain the fixed assets record system of County property and submit the annual fixed asset report to the County Council. 13. Hold at least one public auction for the disposal of useable surplus County owned personal property. 14. Maintain all public posting on public website or legal advertising relating to PONC and other Property Management events. Program Highlights The County acquired the fee simple property known as Kapanai`a,North Kohala. The property consists of 93.1 acres in North Kohala preserving a heiau, the Bay, and numerous cultural significant sites, with the fund and a$1.45 million land grant. Presently,the division is working with the Ala Kahakai National Historical Trail in connecting the coastal historical trail. The County acquired the fee simple property known as Kapalama,North Kohala. The property consists of 18.9 acres in North Kohala preserving a heiau and numerous cultural significant sites. Presently,the division is working with the Ala Kahakai National Historical Trail in connecting the coastal historical trail. 67 FINANCE PROPERTY MANAGEMENT Program Highlights (continued) The County acquired a Conservation Easement with Ala Kahakai Trails Association for Kaunamano in Ka`u. The property consists of five parcels consisting of 1,363.893 acres dedicated to the preservation of the Ka`u lands,history, and culture, especially the Ala Kahakai National Historical Trail. The County is anticipating to co-hold a Conservation Easement with the Department of Forestry and Wildlife (DOFAW). The property consists of 2,780 acres in Kealakekua dedicated to the preservation of native dryland forests and will provide water shed protection. Program Measures FY 2021-22 FY 2022-23 FY 2023-24 Actual Budget Estimate Surplus personal property auctions 1 1 1 Surplus real property sales 1 1 1 Real property transactions 20 20 20 Program Expenditures FY 2021-22 FY 2022-23 FY 2023-24 Actual Budget Request Number of Positions 4 4 6 Salaries and Wages 271,196.78 294,444 321,389 Operations 1,689,743.70 2,131,585 2,792,435 Equipment 3,819.89 100 100 PONC—Open Space Commission 2,745.76 4,945 5,140 Program Total 1,967,506.13 2,431,074 3,119,064 Personnel Position Summary FY 2021-22 FY 2022-23 FY 2023-24 Position Title Authorized Authorized Request Property Management Specialist 1 1 1 Property Manager 1 1 1 Property Management Technician 1 1 1 Senior Account Clerk 1 1 3 Total 4 4 6 68 FINANCE PURCHASING Program Description The Purchasing Division assists all County agencies and programs in the purchasing of required goods and services in accordance with Hawai`i Revised Statute 103D, Finance q Director Rules and Hawaii County Purchasing Procedures. It is the mission of the Purchasing Division to procure quality goods and services that meet the user's needs, at a reasonable cost, in a fair and impartial manner, and with the maximum feasible amount of competition. Construction projects are procured through the Public Works Department. • Program Objectives 1. Use technology effectively by processing 95% of all IFBs, RFPs and RFQs using Public Purchase,the division's chosen e-procurement system. 2. Conduct a minimum of three vendor outreach opportunities annually to promote "doing business with the County" and to encourage competition for future opportunities. 3. Provide outstanding customer service to departments and agencies for purchases less than the formal bidding limits,by completing the request for quotation process 95% of the time within ten working days of receipt. 4. Provide outstanding customer service by processing 95% of routine documents (invoice payment approvals, contracts, change orders and supplemental agreements) within two working days of receipt, including electronic approvals. 5. Conduct a minimum of three internal procurement trainings annually with County agencies to yield more effective procurement results. Program Highlights 1. The Purchasing Division prioritized training departments by conducting more than 25 training opportunities in the past year. Procurement training included an overview of all types of procurement methods,processes, and procedures for submitting requests and required documentation. 2. The COVID-19 pandemic significantly shifted the priorities of the Purchasing Division. There is a strong desire to work collaboratively with other counties in the State to leverage better buying power(larger volume can equal lower costs) and for efficiencies in processing requirements from County departments. This proactive approach allows the team the ability to dedicate time and effort to the education of local and small businesses on how to do business with government. 69 FINANCE PURCHASING Program Measures FY 2021-22 FY 2022-23 FY 2023-24 Actual Budget Estimate Purchase Orders Issued 2,108 2,000 2,000 Invoice Payment Approvals 9,603 9,500 9,500 Requisitions Received 2,265 2,000 2,000 Contracts Completed 194 150 150 Advertised Formal Bids and Requests for Proposals 115 125 125 Informal Written Requests for Quotations 642 700 700 Contract,Change Order&Supplemental Agreement 418 375 375 Review for Compliance Sole Source Approvals(Exceeding$25,000) 29 10 10 Professional Services exceeding$5,000 41 30 30 *Note:Criteria and tracking for Contract,Change Order&Supplemental Agreement Review for Compliance updated in FY 2019-20. Program Expenditures FY 2021-22 FY 2022-23 FY 2023-24 Actual Budget Request Number of Positions 6 6 6 Salaries and Wages 336,100.07 302,876 392,396 Operations 78,171.58 85,200 166,200 Equipment - 250 250 Program Total 414,271.65 388,326 558,846 Personnel Position Summary FY 2021-22 FY 2022-23 FY 2023-24 Position Title Authorized Authorized Request Buyer I 1 1 1 Buyer III 1 1 1 Contracts Clerk 1 1 1 Procurement&Specifications Specialist 1 1 1 Purchasing Agent 1 1 1 • Student Helper I 1 1 1 Total 6 6 6 70 FINANCE REAL PROPERTY TAX Program Description The role of the Real Property Tax Division is to assess all real property in a uniform and equitable basis for purposes of real property taxation. All real property is assessed based on fair market value as of January 1. The division is also responsible for collecting all taxes,processing exemptions,programs, dedications and coordinating the appeals as imposed by Chapter 19, Hawai`i County Code, as amended. Program Objectives 1. Attain sales assessment mean ratio+1- 10%from the 100% assessment and attain a co-efficient of dispersion at+1- 15% of the mean ratio. 2. Maintain an active educational and informational program on real property taxation: a. Create two informational videos utilizing powtoons or similar b. Implement new owner notification mailing 3. Initiate proceedings for two real property tax foreclosure sales to reduce the number of delinquent accounts and dollar amount of delinquent taxes owed to the County. 4. Mail 1,000 preliminary tax sale letters. 5. Close 1,000 delinquent accounts. 6. Attain processing of documents within four weeks of receipt from State of Hawai`i, Bureau of Conveyances. Program Highlights 1. The number of appeals increased this past year. The past three years appeal counts were 750 in FY 202Q-21, 345 in FY 2021-22 and 835 in FY 2022-23. Given the current economic outlook and real estate trends indicating a decrease by years end, the Division is anticipating a decrease in the number of appeals filed during FY 2023- 24. There was one vacancy on the Board of Review during the FY 2022-23 appeal season and there will be an additional vacancy which needs to be filled prior to the next appeals season(FY 2023-24). 2. The Division continues to work on the compliance review process for the homeowner's program. In the past three years,the compliance analyst has recaptured over three million dollars. This process is expected to continue and recapture additional revenue. 3. In 2022, County Council approved an update to the Kuleana program and increases in the homeowner exemptions that go into effect in 2023. Real Property Tax staff have updated the internal process and modifications needed for both changes. 71 FINANCE REAL PROPERTY TAX Program Measures FY 2021-22 FY 2022-23 FY 2023-24 Actual Budget Estimate Parcel Count(taxable) 140,693 140,700 141,000 Parcel Count(non-taxable) 6,236 6,300 6,300 Number of Tax Bills(1st and 2nd half) 227,506 230,000 230,000 Number of Agency Records(1st and 2nd half) 63,715 63,000 64,000 Assessment Appeals 345 1,000 600 Number of Condominium Units 13,113 12,200 13,200 Current Year Balance at 6/30(millions) 16.1 10.0 15.0 Prior Year Balance at 6/30(millions) 8.1 12.5 10.0 Delinquent Taxes at 6/30(millions) 24.2 36.0 25.0 Sales Assessment Median Ratio 98% 97% 90% Coefficient of Dispersion 11% 10% 11% Appraisal Section Agricultural and Land Inspections 3,677 1,500 3,700 Building Inspections 7,620 10,000 2,000 Appeal Inspections 345 1,000 600 Clerical Section Exemptions Processed 4,887 4,500 5,000 Telephone Inquiries** 17,220 15,000 - Over-the-Counter Inquiries** 11,020 8,000 - Address Changes** 6,528 7,000 - Amended Assessment Notices Prepared 716 3,500 800 Half Year Exemptions Processed* - - 1,200 Collections Section Current Year Collection(Targeted Revenue) 367,629,757 361,500,000 430,000,000 Prior Year Collection(Targeted Revenue) 28,415,979 6,000,000 15,000,000 Delinquent Accounts Closed 1,585 400 1,000 Foreclosure Action: 1 2 2 Properties Sold 66 400 225 RPT Revenues Collected(not including surplus) 336,024 800,000 800,000 Mapping Section Total Documents Processed 16,864 17,000 14,000 Ownership Changes 16,342 16,300 13,400 Revised Parcels 522 700 600 *New Measure implemented as of FY 2023-24. **Measure not tracked as of FY 2022-23. 72 FINANCE REAL PROPERTY TAX Program Expenditures FY 2021-22 FY 2022-23 FY 2023-24 Actual Budget Request Number of Positions 48 47 51 Salaries and Wages 2,380,005.87 2,563,676 2,959,361 Operations 83 8,992.57 1,791,160 1,847,135 Equipment 1,029.91 72,170 164,170 Program Total 3,220,028.35 4,427,006 4,970,666 Personnel Position Summary FY 2021-22 FY 2022-23 FY 2023-24 Position Title Authorized Authorized Request Abstractor I 5 4 4 Abstractor II 1 1 1 Accountant II 1 1 1 Assistant County RP Tax Administrator 1 1 1 Cashier II 2 2 2 County Real Property Tax Administrator 1 1 1 Geographic Information System Analyst II 1 1 1 Real Property Appeals Board Clerk 1 1 1 Real Property Appraiser IV 12 12 12 Real Property Appraiser V 2 2 2 Real Property Appraiser VI 1 1 1 Real Property Tax Appraisal Assistant I - - 1 Real Property Tax Clerk 12 12 12 Real Property Technical Officer - - 1 Real Property Valuation Analyst III 3 3 3 Senior Account Clerk 1 1 1 Supervising Real Property Tax Clerk II 1 1 1 Tax Collection Assistant 3 3 4 Valuation Analyst Assistant Clerk - - 1 Total 48 47 51 73 FINANCE RISK MANAGEMENT Program Description The Risk Management Division is responsible for developing and implementing a program to manage risk in order to protect County assets,minimize the interruption of vital services, provide a safe environment for the public and County employees, and reduce the cost of accidents and other financial losses. Program Objectives 1. Continue to develop the Risk Management Division and respond to inquiries, requests for assistance and consult. 2. Annually meet/communicate and collaborate with departments to discuss current risk issues, assess the policies and procedures in place and make necessary modifications to reduce risk and improve regulation compliance. 3. Annually review the County's self-insurance program and research insurance industry products to determine the most advantageous program to reduce potential financial loss and provide adequate protection. 4. Meet annually/semi-annually with Risk Management Committee to discuss activity and current risk issues. 5. Meet monthly with Safety Division Administrator to discuss areas of safety concern and schedule safety and training programs to minimize the impact of such concerns. Program Highlights • Insurance procurements for FY 2021-22 included restoring property insurance coverage limits back to $25MM in lieu of$10MM facilitated by budget planning. • Continued enhancement of statement of values/locations for property insurance. Both for record purposes and to proactively address heightened scrutiny by insurance underwriters. • Maintain database for liability losses enhanced with litigated cases by Corporation Counsel. Utilized database for incidents/accidents to identify and target areas for potential accident investigation and hazard correction. • Reviewed and submitted claims as needed including property damages for potential recovery on bridges which sustained hurricane related damages. i.e. Pahe`ehe`e Stream Bridge, `Ope`a Stream Bridge, Ka`ula Gulch Bridge. Also reviewed for potential claims coverage was the Kolekole Stream Bridge. • Contractual review of insurance requirements heightened with increased number of contracts afforded. 74 FINANCE RISK MANAGEMENT Program Measures FY 2021-22 FY 2022-23 FY 2023-24 Actual Budget Estimate Department consultations held re risk factors 20 20 20 New risk management initiatives carried out 6 6 6 Risk Management Committee meetings 1 1 1 Insurance evaluation and procurement 17 17 17 Safety Division meetings re:training 12 12 12 Program Expenditures FY 2021-22 FY 2022-23 FY 2023-24 Actual Budget Request Number of Positions 1 1 1 Salaries and Wages 107,856.00 107,956 115,888 Operations 315.00 925 925 Equipment - 100 100 Program Total 108,171.00 108,981 116,913 Personnel Position Summary FY 2021-22 FY 2022-23 FY 2023-24 Position Title Authorized Authorized Request Risk Management Officer 1 1 1 Total 1 1 1 75 FINANCE TREASURY Program Description The Treasury Division collects, manages, and invests the County's cash. Treasury arranges financing (municipal bonds) for capital improvement projects and improvement districts. This office assists in the improvement district(ID) and Community Facilities District(CFD)formation process and administers the ID/CFD after the loan/bonds are issued. Major accounting functions performed include the receipting of all revenues, reconciliation of bank accounts, and accounting of tax-exempt capital improvement expenditures. Program Objectives 1. Invest 99 percent of all funds in interest-bearing accounts or certificates. 2. Maintain sufficient liquidity to meet cash requirements. 3. Maximize interest income by attaining budgeted projection while ensuring the safety of County funds. 4. Reconcile monthly statements within 30 days of receipt. Program Highlights We issued our sixth series of bond anticipation notes and continued working with five institutional buyers in order to lessen our dependence on a single purchaser. Note financing saves the county substantial interest costs in contrast to immediately issuing long term bonds. It also increases our compliance with IRS regulations by ensuring we meet the spenddown requirements for tax exempt monies. Treasury is working with the Department of Water Supply on their proposed water improvement district projects. 76 FINANCE _ TREASURY Program Measures FY 2021-22 FY 2022-23 FY 2023-24 Actual Budget Estimate Improvement District 3 3 3 General Obligation Bonds 17 17 18 Petty Cash Vouchers Paid 57 50 50 Treasury Receipts Handled 15,493 14,500 16,000 State Revolving Fund(SRF)Loans 9 9 10 Percent of Cash Invested 100.00% 99.99% 100.00% Rate of Return on Amount Invested 0.17% 0.25% 0.75% Program Expenditures FY 2021-22 FY 2022-23 FY 2023-24 Actual Budget Request Number of Positions 6 6 6 Salaries and Wages 347,013.89 347,612 371,060 Operations 15,030.20 37,003 44,778 Equipment 82,521.85 100 1,000 Program Total 444,565.94 384,715 416,838 Personnel Position Summary FY 2021-22 FY 2022-23 FY 2023-24 Position Title Authorized Authorized Request Account Clerk 1 1 1 Accountant I 1 1 1 Accountant III 1 1 1 Pre-Audit Clerk I 1 1 1 Senior Account Clerk 1 1 1 Treasurer 1 1 1 Total 6 6 6 77 FINANCE VEHICLE REGISTRATION AND LICENSING Program Description The Vehicle Registration and Licensing Division administers the functions of driver licensing, commercial driver licensing, motor vehicle registration,periodic motor vehicle inspections, and issues bicycle, dog, and business licenses. The Driver's License Section issues Driver's Licenses, Commercial Driver's Licenses and State Civil Identification. The Motor Vehicle Registration Section issues vehicle,bicycle, select business registrations and dog licenses. The Motor Vehicle Control Section authorizes and monitors Vehicle Inspection providers. Program Objectives Vehicle Registration 1. Process mail within three business days from date received. 2. Recommend and implement at least one change in operations to enhance customer service experience. 3. To have 90 percent of`Service Excellence Surveys' indicate"Excellent" overall efficiency rating in responding to customer concerns. Licensing 1. Respond to inquiries and requests for renewals/duplicates by mail within four business days from date received. 2. Recommend and implement at least one change in operations to enhance customer service experience. 3. To have 90 percent of`Service Excellence Surveys' indicate"Excellent"overall efficiency rating in responding to customer concerns. Periodic Motor Vehicle Inspection 1. Conduct at least 560 inspections of stations issuing safety checks. 78 FINANCE VEHICLE REGISTRATION AND LICENSING Program Highlights • The total number of licensed drivers shows an increase of 850 licensed drivers bringing the total licensed drivers at the end of 2021 to 137,414. Individuals holding a motorcycle license increased by 135 licensed drivers bringing the total number of motorcycle licenses to 9,890. • We saw a decrease of 129 licensed commercial drivers,the total commercial driver license at the end of 2021 was 2,699. • The enforcement of REAL ID compliant driver's license and state identification credentials marked with a white star within a gold circle is scheduled to take place on May 7, 2025. Travelers may continue to use current credentials without the white star within a gold circle until May 7, 2025. • State identification issuance decreased by 92. Total State IDs issued at the end of 2021 was 21,083. • 31,740 individuals utilized our vehicle registration online renewal application, a decrease of 1,793 users. • 53,361 individuals utilized our registration renewal kiosks located at various sites around the island. 79 FINANCE _ VEHICLE REGISTRATION AND LICENSING Program Measures FY 2021-22 FY 2022-23 FY 2023-24 Actual Budget Estimate Vehicles(Registrations Processed) 211,202 205,853 207,912 MV Transfers 39,476 67,068 43,423 Duplicate Certificates 6,804 6,500 6,500 Non-Resident Permits 35 45 30 Business and Occupation Licenses 90 30 45 Bicycle Licenses 3,013 5,500 3,000 Dog Licenses 648 2,200 2,200 Subpoena Certificates 960 1,800 950 Written Driver's Tests 6,888 5,200 6,956 Driver Road Tests 6,762 4,930 6,500 Driver's License Issued 25,917 22,000 23,000 CDL Written Driver's Tests 1,282 995 1,100 State Identification Cards 4,834 3,100 3,500 Inspections of Safety Check Issuers 492 560 560 • Program Expenditures FY 2021-22 FY 2022-23 FY 2023-24 Actual Budget Request Number of Positions 68 68 68 Salaries and Wages 2,594,829.75 3,419,034 3,786,192 Operations 890,966.48 1,197,976 1,616,537 Equipment 28,776.99 89,900 49,440 . Program Total 3,514,573.22 4,706,910 5,452,169 80 FINANCE VEHICLE REGISTRATION AND LICENSING Personnel Position Summary FY 2021-22 FY 2022-23 FY 2023-24 Position Title Authorized Authorized Request Accountant I 1 1 1 Account Clerk 1 - - Clerk III 4 4 4 , Driver License Examiner I 9 9 9 Driver License Examiner II 3 3 3 Motor Vehicle Control Inspector I 2 2 2 Motor Vehicle Control Inspector II 2 2 2 Motor Vehicle Registration Clerk I 2 2 1 MV Financial Responsibility Clerk I 2 2 2 Senior Account Clerk - 1 1 Student Helper I 1 1 1 Supervising Driver License Examiner 1 1 1 Supervising DL Financial Responsibility Clerk 1 1 1 Supervising Motor Vehicle Registration Clerk 1 1 1 Supervising Vehicle Registration&Licensing Clerk 2 2 2 Vehicle Registration&Licensing Administrator 1 1 1 Vehicle Registration&Licensing Clerk 35 35 36 Total 68 68 68 Cost for one of the Motor Vehicle Registration Clerk I, eight of the Vehicle Registration&Licensing Clerk,two Driver License Clerk III,one MV Financial Responsibility Clerk,two Driver License Examiner II and four Motor Vehicle Control Inspector(I&II)positions are reimbursed by the State Department of Transportation. 81 This page intentionally left blank FIRE FIRE DEPARTMENT SUMMARY Mission Statement First in fire protection and emergency services with trained professionals—dedicated to serve with pride,honor, and compassion. Department Goals 1. Provide a safe, efficient, and appropriate environment for members of the department to work and excel in and provide our customers with the best possible service. 2. Ensure that the Hawai`i Fire Department Strategic Plan is relevant and being utilized as a guiding document. 3. Develop a health and wellness program that considers the holistic wellbeing of the department employees. 4. Codify fiscal requirements through a robust needs analysis and develop an itemized budget to account for requirements; identify potential funding sources and cost sharing opportunities. 5. Conduct a Community Risk Assessment to determine the stakeholders and County Governments' expectations of the department. 6. Publish an updated and consolidated policy and procedures manual. 7. Update and establish as needed, all memorandum of understandings and memorandum of agreements. 8. Develop a process to capture and justify future plans and expenditures in relation to the Capital Improvement Plan,repairs, equipment replacement, etc. 9. Create a workforce focused on trends and statistical analysis of performance with the goal of identifying inefficiencies and comparing budgetary expenditures with like sized departments and jurisdictions. 10. Provide for the effective management of fire and emergency services, encompassing all related activities to include fire prevention, special services, and ocean safety. Funding Source and Position Count General Fund $37,527,668 General Fund 415 EMS Contract Revenue $24,944,904 Grant Revenue/Other 137 Hapuna/Kua Bay Lifeguard Contract $ 919,103 Split Funding: GF/Grant/Other 28 Grant Revenue $ 2,050,051 Other $ 162,000 Total Budget: $65,603,726 Total Number of Positions 580 82 FIRE DEPARTMENT SUMMARY Department Objectives Goal 1: Ensure that the Hawai`i Fire Department is providing a safe, efficient, and appropriate environment for the members of the department to work and excel in. 1. Identify areas of concern in relation to working conditions, establish an abatement program and develop a priority list which resolves the concerns, within the 1st quarter of FY 2023-24. 2. Have the plan staffed and updated as required by September 2023. Goal 2: Ensure that the Hawai`i Fire Department Strategic Plan is relevant and being utilized as a guiding document. 1. Publish the Strategic Plan, incorporating the lessons learned and positive points of the most recent Strategic Plan,within the lst quarter of FY 2023-24. 2. Have the plan staffed and updated as required by September 2023. 3. Publish the updated Strategic Plan by the 2nd quarter of FY 2023-24. Goal 3: Develop a health and wellness program that considers the holistic wellbeing of the department employees. 1. Establish a committee to develop a needs analysis and policy on how the Wellness Fitness Initiative (WFI)will be implemented by the department by July 2023. 2. Establish a base line cost for the WFI and immunization initiatives recommended by the WFI Committee by August 2023. 3. Prepare purchases of required testing and physical fitness equipment by July 2023. 4. Implement the WFI program by July 2023. Goal 4: Codify fiscal requirements through a robust needs analysis and develop an itemized budget to account for requirements, identify potential funding sources and cost sharing opportunities. 1. Have branches provide input for operational budgets within their area of responsibility and submit updated numbers by the 1st quarter of FY 2023-24. 2. Develop shovel ready projects for exploiting funding opportunities by October 2023. 3. Identify funding streams from grants and outside sources, and have managers appointed to track deadlines and program development by August 2023. 83 FIRE DEPARTMENT SUMMARY Department Objectives (continued) Goal 5: Conduct a Community Risk Assessment to determine the stakeholders and County Governments' expectations of the department. 1. Have an action team/committee to assist with Community Risk Assessment contract in data collection and analysis. 2. Have a finalized report prepared to help initiate the development of the Standards of Cover by the 2nd quarter of FY 2023-24. Goal 6: Publish an updated and consolidated policy and procedures manual. 1. Have the first four chapters of the updated policy, which will replace the rules and regulations manual, published by the 2nd quarter of FY 2023-24. 2. Develop a rules committee to update the operational and response related standard operating procedures by July 2023. 3. Eliminate redundant, outdated, and non-applicable standards,memos, and guides from the existing documents by July 2022. Goal 7: Update and establish as needed, all lease agreements, memorandum of understandings and memorandum of agreements. 1. Collect, identify, and validate the required memorandum of understandings and memorandum of agreements for the administration and operational aspects of the department by the 1st quarter of FY 2023-24. 2. Collect, identify, and validate the required lease agreements for the department by the 1st quarter of FY 2023-24. 3. Coordinate with external agencies to implement recommended changes and receive legal review and approval for endorsement by the 1st quarter of FY 2023-24. 4. Schedule signing dates to put memorandum of understandings and memorandum of agreements into effect by November 2023. Goal 8: Develop a process to capture and justify future plans and expenditures in relation to the Capital Improvement Plan, repairs, equipment replacement, etc. 1. Develop and prioritize a comprehensive list of current requirements, emerging needs and future projects which would be part of the Capital Improvement Plan process by the 1st quarter of FY 2023-24. 2. Develop and prioritize a comprehensive list of current requirements, emerging needs and future projects which would be part of the apparatus and major equipment replacement process by the 1St quarter of FY 2023-24. 84 FIRE DEPARTMENT SUMMARY Department Objectives (continued) Goal 9: Create a workforce focused on trends and statistical analysis of performance with the goal of identifying inefficiencies and comparing budgetary expenditures with like sized departments and jurisdictions. 1. Develop reporting criteria that allows for the trends analysis of program management and project deliverables in a timely manner to assist in program focus and direction by the 1st quarter of FY 2023-24. Goal 10: Provide for the effective management of fire and emergency services, encompassing all related activities to include fire prevention, special services, and ocean safety. 1. Ensure all sections, branches, and divisions are coordinating activities to meet the administration's goals and reporting on routine program management, status of efforts, and identifying any roadblocks or issues preventing successful completion of objectives,monthly. • 85 FIRE EMERGENCY OPERATIONS DIVISION (Division No Longer Exists with FY 2022-23 Reorganization) Program Measures FY 2021-22 FY 2022-23 ; FY 2023-24 Number of Responses: Actual Budget Estimate Fire 1,065 **** **** EMS/Rescue 21,007 **** **** Hazardous Material Conditions 308 **** **** Others/Needless/Special Service 6,478 **** **** ****FY 2022-23—Fire Department Reorganization Program Expenditures FY 2021-22 FY 2022-23 FY 2023-24 Actual Budget Request Number of Positions 462 **** **** Salaries and Wages 42,610,565.02 **** **** Operations 4,349,390.89 **** **** Operations-Federal/Private 43,767.53 **** **** Equipment 592,918.97 **** **** Equipment-Federal/Private - **** LEPC 3,944.47 **** **** Program Total 47,600,586.88 **** **** ****FY2022-23—Fire Department Reorganization 86 FIRE -- EMERGENCY EMERGENCY OPERATIONS DIVISION (Division No Longer Exists with FY 2022-23 Reorganization) Personnel Position Summary FY 2021-22 FY 2022-23 FY 2023-24 Position Title Actual Budget Request _ Fire Chief 1 **** **** Deputy Fire Chief 1 Account Clerk 3 **** **** Accountant I 3 **** **** Accountant IV 1 **** **** Aeromedical Helicopter Pilot 3 Assistant Fire Chief 2 **** **** Battalion Chief 9 **** **** Chief Aeromedical Helicopter Pilot 1 **** Clerk III 1 **** **** Fire Captain 52 **** **** Fire Communications Supervisor 1 **** **** Fire Equipment Operator 60 Fire Fighter 152 **** **** Fire Fighter Recruit(Temp) 60 **** **** Fire Radio Dispatcher II 12 **** Fire Radio Dispatcher III 3 **** **** Fire Rescue Specialist 18 **** ** Fire/EMS Specialist I 1 **** **** Fire/EMS Specialist II 48 **** **** Fire/EMS Specialist III 4 **** **** Fire/Hazardous Materials Specialist 18 **** **** Human Resources Assistant 1 **** Human Resources Program Specialist 1 **** **** Human Resources Technician I 1 **** **** Private Secretary 1 **** Senior Account Clerk 2 **** **** Storekeeper 2 **** **** Total 462 **** **** ****FY 2022-23—Fire Department Reorganization 87 FIRE OCEAN SAFETY (Division No Longer Exists with FY 2022-23 Reorganization) Program Measures FY 2021-22 FY 2022-23 FY 2023-24 Actual Budget Estimate Beaches with WSO Staff/Patrolled 12 **** **** Persons Served at Beaches 3,707,709 **** **** Beach/Park Rule Violations 4,995 **** **** Preventative Actions 571,848 **** **** Minor First Aid 9,129 **** **** Public Contacts 520,411 **** Individuals Rescued at Beaches 317 Major First Aid Given at Beaches 200 **** **** Resuscitations 2 **** **** Drownings 4 **** **** Surfing Accidents 33 **** **** Scuba Accidents 0 **** **** Jump Dive Accidents 2 **** **** I.R.B.Assistance 12 **** **** Ambulance Assistance 75 **** **** Fire Assistance 20 **** **** Helicopter Assistance 1 **** **** Police Assistance 3 **** **** Lost Child 2 **** **** Shark Attack 0 **** **** Jellyfish/Man o`War Sting 35 **** **** ****FY 2022-23—Fire Department Reorganization 88 FIRE OCEAN SAFETY (Division No Longer Exists with FY 2022-23 Reorganization) Beach Attendance Location Total Count Total Count Total Count 2019-20 2020-21 2021-22 Kahalu`u Beach Park 439,627 **** **** . La'aloa Beach Park(Magic Sands) 294,707 **** **** Kua Bay n/a **** **** HapunaBeach State Park 898,528 **** **** Spencer Beach Park** 80,959 **** **** Honoli`i Beach Park 165,079 **** **** Onekahakaha Beach Park** 147,321 **** **** Carlsmith Beach Park** 106,408 **** **** Leleiwi Beach Park** 39,067 **** **** Richardson's Ocean Park 221,555 **** **** Ahalanui Beach Park n/a **** **** Isaac Hale Memorial Beach Park 332,623 **** **** Punalu`u Blacksands Beach Park 299,612 **** **** Total 3,025,522 **** **** **Not guarded daily ****FY2022-23—Fire Department Reorganization Program Expenditures FY 2021-22 FY 2022-23 FY 2023-24 Actual Budget Request Number of Positions 62 **** **** Salaries and Wages 3,368,040.90 **** **** Operations 34,757.51 **** **** Equipment 59,884.57 **** **** Program Total 3,462,682.98 **** **** ****FY 2022-23—Fire Department Reorganization 89 FIRE OCEAN SAFETY (Division No Longer Exists with FY 2022-23 Reorganization) Personnel Position Summary FY 2021-22 FY 2022-23 FY 2023-24 Position Title Actual Budget Request Water Safety Officer I Temp 5/12T 5 **** **** Water Safety Officer II 38 **** **** Water Safety Officer II 3/4T 3 **** **** Water Safety Officer II 1/2T 12 **** **** Water Safety Officer II 3/5T 1 **** **** Water Safety Officer III 1 **** **** Water Safety Officer IV 2 **** **** _ Total 62 **** **** ****FY 2022-23—Fire Department Reorganization • • 90 FIRE FIRE PREVENTION BUREAU (Division No Longer Exists with FY 2022-23 Reorganization) Program Measures FY 2021-22 FY 2022-23 FY 2023-24 Actual Budget Estimate* Inspections—Occupancy 763 **** **** -Fire Protection Equipment 196 **** **** Building Plans 874 **** **** Fire Safety and Extinguisher Training Classes 31 **** **** Meetings,Training,and Conference(') 194 **** **** Complaints Investigated 35 **** ** Arson K9 Team-Deployment 0 **** **** *Note: These figures represent projections based on an average of previous years'statistics. ****FY2022-23—Fire Department Reorganization Program Expenditures FY 2021-22 FY 2022-23 FY 2023-24 Actual Budget Request Number of Positions 8 **** **** Salaries and Wages 754,937.39 **** **** Operations 13,652.50 **** **** Equipment - **** **** Program Total 768,589.89 **** **** ****FY 2022-23—Fire Department Reorganization Personnel Position Summary FY 2021-22 FY 2022-23 FY 2023-24 Position Title Actual Budget Request Fire Captain 2 **** **** Fire Prevention Inspector I 3 **** Fire Prevention Inspector II 2 . **** **** Battalion Chief 1 **** **** Total 8 **** **** ****FY2022-23—Fire Department Reorganization 91 FIRE AUXILIARY SERVICES BUREAU (Division No Longer Exists with FY 2022-23 Reorganization) Program Measures FY 2021-22 FY 2022-23 FY 2023-24 Actual Budget Estimate* Shop—Vehicle Repairs 864 **** **** Contractual—Vehicle Repairs 108 **** **** Annual PUC Safety Inspections 264 **** **** *Note: These figures represent projections based on an average ofprevious years'statistics. ****FY2022-23—Fire Department Reorganization Program Expenditures FY 2021-22 FY 2022-23 FY 2023-24 Actual Budget Request Number of Positions 7 **** **** Salaries and Wages 400,571.02 **** **** Operations 425,996.37 **** **** Equipment - **** **** Program Total 826,567.39 **** **** ****FY2022-23—Fire Department Reorganization Personnel Position Summary FY 2021-22 FY 2022-23 FY 2023-24 Position Title Actual Budget Request Chief Mechanic,HFD 1 **** _ **** Fire Equipment Mechanic 5 _ **** **** Helicopter Mechanic 1 **** _ **** Total 7 **** **** ****FY2022-23—Fire Department Reorganization • • • 92 • FIRE TRAINING BUREAU (Division No Longer Exists with FY 2022-23 Reorganization) Program Measures FY 2021-22 FY 2022-23 FY 2023-24 Actual* Budget Estimate** Fire Training Bureau Program Delivery(Hours): Fire Fighter Recruit Training 83,200 **** **** Fire/Rescue Training(Operations) 19,700 **** **** Public Education Training(Fire Extinguisher Tmg) 3,650 Hazardous Material Training 465 **** **** Medical First Responder Training 360 **** Incident Command/Officer Training 180 Driver Improvement Training 6,821 Wildland Training 220 **** **** Administrative Duties*** 3,247 **** **** *Note: It should be noted that the program delivery hours depicted represent instructor hours, and those same hours reflect, on occasion, multiple instructors delivering the curriculum concurrently. For example,various modules for the fire fighter recruit training curriculum require multiple instructors monitoring training program delivery. **These figures represent projections based on an average of previous years'statistics. ***Administrative duties include hours aside from actual program curriculum delivery and includes documentation of program mandates in compliance with HIOSH and other regulatory mandates. ****FY2022-23—Fire Department Reorganization Program Expenditures FY 2021-22 FY 2022-23 FY 2023-24 Actual Budget Request Number of Positions 5 **** **** Salaries and Wages 442,173.69 **** **** Operations 133,771.71 **** **** Equipment - **** **** Program Total 575,945.40 (Vacation 11/2 to 12/21) Note: Includes Training Bureau/Volunteer Fire Service ****FY 2022-23—Fire Department Reorganization 93 • FIRE TRAINING BUREAU (Division No Longer Exists with FY 2022-23 Reorganization) Personnel Position Summary FY 2021-22 FY 2022-23 FY 2023-24 Position Title Actual Budget Request Fire Captain 3 **** **** ' Fire Equipment Operator 1 **** **** Student Helper I 1 Total 5 **** **** Note: Includes Training Bureau/Volunteer Fire Service ****FY 2022-23—Fire Department Reorganization • 94 FIRE VOLUNTEER TRAINING SECTION (Division No Longer Exists with FY 2022-23 Reorganization) Program Measures FY 2021-22 FY 2022-23 FY 2023-24 Actual Budget Estimate** Volunteer Training: Admin.,Research,Prep.(Hrs.) 2,768 **** **** Volunteer Company Training(Hrs.) 468 Volunteer Companies 18 **** **** Volunteer Fire Fighters 150 **** **** Note: These figures represent projections based on an average ofprevious years'statistics. ****FY 2022-23—Fire Department Reorganization Program Expenditures Refer to Training Bureau. Personnel Position Summary Refer to Training Bureau. • 95 FIRE MISCELLANEOUS Program Expenditures FY 2021-22 FY 2022-23 FY 2023-24 Actual Budget Request Helicopter Services 1,302,136.95 **** **** Basic EMT Training - **** **** Fire Grants 461,069.78 **** **** Fire Depts Private Contributions 7,049.37 Total 1,770,256.10 **** **** ****FY 2022-23—Fire Department Reorganization 96 FIRE ORGANIZATIONAL CHART Division Branch Section Fiscal Branch - Administrative Division — Human Resources Branch Fire Response Section EmergencyOperations — Branch EMS Response Section East Hawai'i OS Section Emergency Operations Ocean Safety Operations— Division Branch West Hawai'i OS Section Office of the Fire Chief — Volunteer Operations - Branch Rescue Response Section d , Special Operations Branch Hazmat Response Section EMS Services Branch Vehicle Maintenance Section -Auxiliary Services Branch Emergency Communications Section — Support Service Division Volunteer Services Logistics Section Branch Training Branch - Fire Prevention Branch 97 FIRE ADMINISTRATIVE DIVISION ��� Program Description The Hawai`i Fire Department's Administrative Services Division is responsible for the Fiscal and Human Resources Branches. This Division operates in support of the department and the underlying mission of all-hazards response. The goal of the division is to provide the administrative documentation and accountability for the effective management of personnel, services, and equipment. The Fiscal Branch is responsible for all aspects of the department's finances, including billing, collection,procurement of goods and services, equipment and apparatuses, accounts payable,payroll, management of grant and private funds, and recovery of disaster relief funds. It provides short- and long-range financial planning and prepares and manages the department's operating and capital program and budget; and provides reports and information pertaining to the financial status of the various funds. The Fiscal Branch provides fiscal and administrative support to 20 fire stations, a mechanic shop, a warehouse, a communications center, volunteer stations, and the Ocean Safety Division. The Human Resources Branch is responsible for the proper documentation and preparation of personnel records/actions to include but not limited to the coordination of employee's benefits such as health coverages, the Premium Conversion Plan as well as Flexible Spending Plan, dependent care enrollment, Employees Retirement System enrollment, beneficiary designations, Family Medical Leave Act(FMLA)requests, workers' compensation, Total Administrative Services Corporation(TASC)benefits, reallocations, preparation of various departmental reports for the Occupational Safety and Health Administration(OSHA) and Federal Aviation Administration(FAA),promotions, recruitment, and personnel files. Additionally,the branch is responsible for the preparation and disposition of investigations, drug and alcohol testing, and disciplinary actions as necessary. Program Objectives Fiscal Branch: 1. Process and pay invoices within 30 days of receipt at least 90% of the time. 2. Payout cash in lieu of vacation(CILV) within 90 days of termination at least 95% of the time. 3. Update the records retention schedule by mid-year. 4. Move from paper records to electronic records in Laserfiche at least 25%per quarter. 5. Update and manage option years for contracts that may be expiring at least 45 days prior to the expiration date. 98 FIRE ADMINISTRATIVE DIVISION Program Objectives (continued) Human Resources Branch: 1. Process personnel actions within 15 working days of receipt. 2. Continue to process HR-related items in an efficient manner to meet scheduled deadlines countywide and fulfill the needs of our depaitment. Successfully meet 95% of processing deadlines. 3. Develop a department recruitment program and participate in 75% of job fairs and recruiting meetings scheduled by the Directorate of Human Resources. 4. Manage the recruitment of new personnel and promotional actions at least 30 days prior to the effective date in 90% of the actions. 5. Manage personnel actions of employees within 30 days of receipt and with less than a 10% error rate. Program Highlights • The Fiscal Branch was able to fill several positions which has enhanced the branch's ability to process and complete fiscal documents in a timely manner. • A reorganization of the department's budget has allowed for greater control and accounting of funding allocation. • Several of the staff have attended training and seminars which has contributed to a more efficient process. • The Human Resource Branch has had great success in providing the necessary paperwork for numerous hiring actions and promotional opportunities in the past year. This work has been accomplished on time. • The Human Resources Branch has assisted in the development of over 16 new positions. • The Human Resources Branch has handled all COVID-19 mandates and testing criteria for over 400 personnel. 99 FIRE __,_ ADMINISTRATIVE DIVISION Program Measures FY 2021-22 FY 2022-23 FY 2023-24 Fiscal Branch: Actual Budget Estimate 1.Invoice Settlement within 30-days,90% **** 90% 90% 2.Pay-out of CILV's within 90 days,90% **** . 95% 95% 3.Records Retention Schedule **** Mid-Year Mid-Year 4.Transition to Electronic Records 25%per Qtr. **** 25%per Qtr. , 25%per Qtr. 5.Option Years for Contracts 45-days **** 45-Days 45-Days Human Resources Branch: 1.Process Actions within 15 working days **** 100% 100% 2.Process Deadlines **** 95% 95% 3.Recruitment Plan and Job Fair Participation **** 75% 75% 4.Recruitment and Promotion Actions>30 days **** 90% 90% 5.Personnel Actions within 30 days,<10%Error **** 10% 10% ****FY2022-23—Fire Department Reorganization Program Expenditures *See Fire Operations Branch 100 FIRE ADMINISTRATIVE DIVISION Personnel Position Summary FY 2021-22 FY 2022-23 FY 2023-24 Actual Budget Position Title � Request County Funded(FIRE)27 positions Fire Chief **** 1 1 Deputy Fire Chief **** 1 1 Account Clerk **** 2 2 Accountant I **** 1 1 Accountant III **** 1 1 Accountant IV **** 1 1 Assistant Fire Chief **** 2 2 Clerk III **** 2 1 Fire Captain **** 6 6 Fire Equipment Operator **** 6 6 Human Resources Assistant **** 1 1 Human Resources Program Specialist **** 1 1 Private Secretary **** 1 1 Safety Specialist II **** 1 1 Student Helper **** 1 1 State Funded(EMS) 4 positions Accountant I **** 1 1 Clerk III **** 1 - Human Resources Technician I **** 1 1 Senior Account Clerk **** 2 2 Split Funding 2 positions Accountant I(.5Fire/.50S) **** 1 1 Account Clerk(.5Fire/.5EMS) **** 1 1 Total **** 35 33 ****FY 2022-23—Fire Department Reorganization 101 FIRE FIRE RESPONSE SECTION Program Description The Emergency Operations Division represents the service delivery of emergency response and emergency mission performance components (all-hazards)of the Hawai`i Fire Department. The Emergency Operations Division is dependent upon the support and assistance of other divisions,branches, and sections of the organization, in the development of the program budget. The Emergency Operations Division is tasked with the delivery and performance of fire and emergency response to natural and manmade incidents on the Island of Hawaii. In addition to public sentiment or customer satisfaction and expectations,the various programs are measured against recognized industry standards such as those established by the National Fire Protection Association(NFPA). Such standards support a more qualitative and quantitative assessment of program performance. Program Objectives 1. Provide adequate manpower and equipment to respond to 90% of alarms within the turnout and aggregate response times as adopted by the State of Hawaii and industry standards if specific response criteria are not established. 2. Maintain minimum staffing in accordance with approved levels for 95%of the year. 3. Establish a required equipment list, life cycle replacement program, and maintenance cycle criteria for emergency response and support functions by the end of the 2°d quarter of FY 2023-24. 4. Develop, staff, and utilize a Promotion, Transfer, and Recruit standard operating procedure by the 1St quarter of FY 2023-24 with a less than 10% annual error rate. 5. Establish a comprehensive annual budget to ensure that operational needs are captured and programmed for resolution 30 days prior to the budget input deadlines. Program Highlights • The Response Division published the first minimum staffing criteria for emergency response. This has established minimum service level objectives in accordance with the industry standard. • Secured numerous apparatuses to include a big dog tanker,brush truck and class A pumper through donations. • Establishment of mobile data terminals within all primary response apparatus. 102 FIRE ___ _ _ FIRE RESPONSE SECTION � � Program Measures FY 2021-22 FY 2022-23 FY 2023-24 Statistical Relevant Data: Actual Budget Estimate Fire Calls **** 1,200 1,400 EMS/Rescue Calls **** 22,000 22,500 Hazardous Conditions **** 350 400 Special Service **** 2,200 2,500 Good Intent **** 4,200 4,500 False **** 450 500 Other/Weather/Disasters **** 35 50 Total: **** 30,435 31,850 Objective Measures of Success: 1.Manpower/Equipment for 90%of ART **** 90% 90% 2.Maintain minimum staffmg levels **** 95% 95% 3.Equipment and Life Cycle Plan **** 2nd Qtr.FY23 2nd Qtr.FY23 4.Develop a Promotion,Transfer,&Recruit Plan **** <10%Error <10%Error 5.Annual Budget Submittals Deadlines **** >30 Days >30 Days ****FY2022-23—Fire Department Reorganization Program Expenditures FY 2021-22 FY 2022-23 FY 2023-24 Actual Budget Request Number of Positions **** 204 204 Salaries and Wages **** 30,518,892 31,990,729 Operations **** 3,754,167 3,630,313 Equipment **** 27,628 26,500 Program Total **** 34,300,687 35,647,542 ****FY2022-23—Fire Department Reorganization 103 FIRE FIRE RESPONSE SECTION Personnel Position Summary FY 2021-22 FY 2022-23 FY 2023-24 Position Title Actual Budget Request County Funded(FIRE) 180 positions Battalion Chief **** 6 6 Fire Captain **** 36 36 Fire Equipment Operator **** 48 48 Fire Fighter **** 90 90 Federal Funded(SAFER Grant)9 positions Fire Captain **** 6 6 Fire Fighter **** 3 3 Split Funding(FIRE 50%/EMS 50%) 15 positions Fire Fighter **** 15 15 Total **** 204 204 ****FY2022-23—Fire Department Reorganization 104 FIRE EMS RESPONSE SECTION Program Description The Emergency Medical Service Response Section is a part of the Emergency Operations Division. However, it is solely responsible and contracted by the State of Hawai`i to provide Emergency Medical Service (EMS) ambulance service for the County of Hawai`i. Although personnel in this section are trained in the disciplines of fire and other all hazards response, their main focus is to provide Emergency Medical Service (EMS)response,treatment and transport. Program Objectives 1. Provide for the arrival of an advanced life support(ALS) company within an eight- minute response time to 90% of incidents in urban settings and 15 minutes in rural settings. 2. Meet return of spontaneous circulation(ROSC)rate for 10% of witnessed and cardiopulmonary resuscitation(CPR) initiated cardiac events. 3. Provide for full time advanced life support(ALS) coverage on medic units for 90% of calls. 4. Ensure body substance isolation is used on responses with a less than 5% exposure or needle stick risk. 5. Provide response to the community with a less than 5% instance of complaints. Program Highlights • The Emergency Medical Services Branch has been a leader and participant in the Fentanyl Awareness Education Initiative. This has included multiple community educational presentations. • The Emergency Medical Services Branch has assisted in the training of two recruit classes for Emergency Medical Technicians and assisted the Kapi`olani Community College Emergency Medical Technician Registration Process. • The Emergency Medical Services Branch assisted with Fire/hazardous Materials Specialist II (FMS II)vacancies island wide. Several initiatives have been developed by the Emergency Medical Services Branch to alleviate staffing issues. 105 FIRE EMS RESPONSE SECTION Program Measures FY 2021-22 FY 2022-23 FY 2023-24 Number of Responses: Actual _ Budget Estimate EMS/Rescue **** _ 22,000 22,500 _ Total **** 22,000 22,500 Objective Measures of Success: 1.Manpower/Equipment for 90%of ART **** 90% 90% 2.ROSC for 10%of Cardiac Events **** 10% 10% 3.ALS Coverage for 90% **** 90% 90% 4.Body Substance Isolation Issues for<5% **** <5% <5% 5.Complaints<5% **** <5% <5% ****FY2022-23—Fire Department Reorganization Program Expenditures FY 2021-22 FY 2022-23 FY 2023-24 Actual Budget Request Number of Positions **** 96 96 Salaries and Wages **** 12,944,645 14,799,686 Operations **** 2,368,548 2,608,282 Equipment **** 1,700,000 1,400,000 Program Total **** 17,013,193 18,807,968 ****FY2022-23—Fire Department Reorganization Personnel Position Summary FY 2021-22 FY 2022-23 FY 2023-24 Position Title Actual Budget Request State Funded(EMS)96 positions Aeromedical Helicopter Pilot **** - - Chief Aeromedical Helicopter Pilot **** - - Fire/EMS Specialist I **** 2 2 Fire/EMS Specialist II **** 48 48 Fire Fighter(EMT) **** 46 46 Total **** 96 96 ****FY2022-23—Fire Department Reorganization 106 FIRE OCEAN SAFETY OPERATIONS BRANCH Program Description The Ocean Safety Branch is tasked with the development and delivery of ocean safety operations and public safety education programs utilizing a team of highly skilled and dedicated Water Safety Officers. It maintains safety services,promotes preventative actions, and facilitates basic emergency life support functions. The Branch is the principal resource and consultant on all matters relating to ocean safety on the Island of Hawai`i. Program Objectives 1. Provide for the safety of the public through maintaining tower staffing 90% of the time during normal park hours for all publicly guarded beaches. 2. Manage,prepare, and participate in the Big Island Junior Lifeguard program with the Hawaiian Lifeguard Association(HLA) at four locations: Hilo,Punalu'u,N/S Kona, and Hapuna and ensure that employee participation is available 95% of the time. 3. Identify,inspect and repair all equipment to maintain readiness for 95% of all publicly guarded beaches. 4. Provide response to the community with a less than 5%instance of complaints. 5. Maintain electronic records on beach management and public contacts, which shall be reported by the first week of the month with less than a 5% error rate. Program Highlights • The Ocean Safety Branch has been responsible for numerous life-saving activities. The ability to be flexible in staffing has allowed lifeguard coverage for most of the established requirements. • Has entered consultation with the Collective Bargaining Unit to convert part time positions into full time positions. • Received and fielded two new rescue watercrafts (jet skis and trailers)to beaches on the island. 107 FIRE OCEAN SAFETY OPERATIONS BRANCH II Program Measures FY 2021-22 FY 2022-23 FY 2023-24 Actual Current Goal 1. Tower Staffmg **** 90% 90% 2.Junior Life Guard Program Staffing **** 95% 95% 3.Equipment Maintenance Program Readiness **** 95% 95% 4. Complaints **** <5% <5% 5.Electronic Reports Error Rate **** <5% <5% ****FY 2022-23—Fire Department Reorganization Program Metrics Statistical Relevant Data: FY 2021-22 FY 2022-23 FY 2023-24 Actual Budget Estimate Beaches with WSO Staff/Patrolled **** 12 12 Persons Served at Beaches **** 4,000,000 4,000,000 Beach/Park Rule Violations **** 15,000 15,000 Preventative Actions **** 900,000 900,000 Minor First Aid **** 10,000 10,000 Public Contacts **** 700,000 700,000 Individuals Rescued at Beaches **** 550 550 Major First Aid Given at Beaches **** 300 300 Resuscitations **** 25 25 Drownings **** 10 10 1 Surfing Accidents **** 140 140 Scuba Accidents **** 5 5 Jump Dive Accidents **** 5 5 I.R.B.Assistance **** 5 5 Ambulance Assistance **** 150 150 Helicopter Assistance **** 10 10 Police Assistance **** 10 10 Lost Child **** 3 3 Shark Attack **** 2 2 Jellyfish/Man oWar Sting **** 10 10 ****FY2022-23—Fire Department Reorganization 108 FIRE OCEAN SAFETY OPERATIONS BRANCH Beach Attendance Location FY 2021-22 FY 2022-23 FY 2023-24 Actual Budget Estimate Kahalu`u Beach Park **** 350,000 350,000 La'aloa Beach Park(Magic Sands) **** 350,000 350,000 KuaBay **** 500,000 500,000 Hapuna Beach State Park **** 1,000,000 1,000,000 Spencer Beach Park* **** 80,000 80,000 Honoli`i Beach Park **** 220,000 220,000 Onekahakaha Beach Park* **** 110,000 110,000 Carlsmith Beach Park* **** 110,000 110,000 Leleiwi Beach Park* **** 50,000 50,000 Richardson's Ocean Park **** 250,000 250,000 • Isaac Hale Memorial Beach Park **** 250,000 250,000 Punalu`u Blacksands Beach Park **** 350,000 350,000 Total **** 3,620,000 3,620,000 *Not guarded daily, numbers reflect tracking during staffed days. ****FY2022-23—Fire Department Reorganization Program Expenditures • FY 2021-22 FY 2022-23 FY 2023-24 Actual Budget Request • Number of Positions **** 62 62 Salaries and Wages **** 4,210,350 4,231,449 Operations **** 222,427 248,597 Equipment **** 19,954 19,954 Program Total **** 4,452,731 4,500,000 ****FY2022-23—Fire Department Reorganization 109 FIRE OCEAN SAFETY OPERATIONS BRANCH Personnel Position Summary FY 2021-22 FY 2022-23 FY 2023-24 Position Title Actual Budget Request County Funded(O/S)49 positions Water Safety Officer I Temp 5/12T **** 5 5 Water Safety Officer II **** 37 37 Water Safety Officer II 1/2T **** 5 5 Water Safety Officer IV **** 2 2 State Funded(O/S) 13 positions Water Safety Officer II **** 12 12 Water Safety Officer III **** 1 1 Total **** 62 62 ****FY 2022-23—Fire Department Reorganization 110 FIRE VOLUNTEER OPERATIONS BRANCH Program Description The Volunteer Operations Branch responds to all hazard incidents in combination with the Fire Operations Branch to extinguish fires,protect life,property, and the environment. Program Objectives 1. Have at least 75% attendance at all scheduled training and special meetings. 2. Have at least one unit respond within 15 minutes of the initial dispatch 80% of the time. 3. Conduct monthly equipment checks and maintain equipment in an operational status for 90% of the time. 4. Have six personnel respond within 14 minutes to 80% of calls in rural areas and four personnel respond within 20 minutes (dependent on travel distance) in remote areas 90% of the time. 5. Volunteer stations shall identify and develop pre-fire plans for target hazards located within their response districts and report quarterly on percentage of completion. Program Highlights • Has increased training and drill times within the past year to bring more firefighters within the provisions of the positions they hold. • Enacted the Driver Improvement Program and have had several drivers commence with this process. • Restructured the operating picture of the volunteer program and the rank structure. 111 FIRE VOLUNTEER OPERATIONS BRANCH Program Measures FY 2021-22 FY 2022-23 FY 2023-24 Statistical Relevant Data: Actual Budget Estimate Responses by volunteer companies **** 265 265 Hours of work completed **** 5000 5000 Objective Measures of Success: Training Attendance **** 75% 75% Initial Response Within 15 Minutes **** 80% 80% Monthly Equipment Checks **** 90% 90% 6 Personnel in 14-Min Rural and 4 Personnel within **** 20-Min Remote 80%/90% 80%/90% Develop Target Hazards and Report Quarterly **** Quarterly Quarterly ****FY2022-23—Fire Department Reorganization Program Expenditures *See Volunteer Services Branch Volunteer Personnel Position Summary FY 2021-22 FY 2022-23 FY 2023-24 Position Title Actual Budget Goal Volunteers(Not County Employee Positions) Firefighter(Volunteer) **** 150 200 Total **** 150 200 ****FY2022-23—Fire Department Reorganization 112 FIRE SEARCH & RESCUE OPERATIONS SECTION Program Description The Search and Rescue Operations Section is part of the overall Emergency Operations Division and shares duties and responsibilities in the Fire Response Section with Fire and Emergency Medical Services response. They are also the primary section responsible for the delivery of services in the disciplines of search and rescue,to include all aspects of land, air, and sea. Specializing in technical rescue with low angle,high angle, swift water, and trench/below grade and confined space rescue. Program Objectives 1. Provide adequate manpower and equipment to respond to 90% of alarms within the turnout and aggregate response times as adopted by the State of Hawai`i and industry standards if specific response criteria are not established. 2. Identify and create a structured equipment replacement schedule on an electronic platform to assure the timely replacement of apparatus and equipment to assure continuity of services and minimize service disruptions due to equipment failure by the 2nd quarter of FY 2023-24. 3. Meet service level objectives on 85% of search and rescue responses with adequate personnel. 4. Develop funding requirements for the cyclic and refresher training for the search and rescue program, and ensure required training is provided for at least of 90% of the search and rescue personnel. 5. Maintain at least 85%of rescue personnel at required certification and qualification levels. Program Highlights • Held Confined Space Rescue Training for all personnel. • Have developed specifications for the purchase of a new rescue boat. • Have conducted open water and land-based search and rescue training. 113 • FIRE SEARCH & RESCUE OPERATIONS SECTION Program Measures FY 2021-22 FY 2022-23 FY 2023-24 Objective Measures of Success: Actual Budget Estimate ART for Equipment and Personnel **** 90% 90% Equipment Replacement Schedule **** 2nd Qtr.FY23 2nd Qtr.FY23 Service Level Objectives SAR **** 90% 90% SAR Training Requirements **** 90% 90% Rescue Personnel Certification **** 85% 85% ****FY2022-23—Fire Department Reorganization Program Expenditures *See Fire Operations Branch Personnel Position Summary FY 2021-22 FY 2022-23 FY 2023-24 Position Title Actual Budget Request County Funded(FIRE)30 positions Fire Captain **** 6 6 Fire Equipment Operator **** 6 6 Fire Rescue Specialist **** 18 18 Total **** 30 30 ****FY 2022-23—Fire Department Reorganization 114 FIRE - � � HAZMAT OPERATIONS SECTION Program Description The Hazardous Materials (HazMat) Operations Section is part of the overall Emergency Operations Division and shares duties and responsibilities in the Fire Response Section with Fire and Emergency Medical Services response. They are also the primary section responsible for the delivery of specialized services in the discipline of hazardous materials response and mitigation. Program Objectives 1. Provide the Battalion Chief with hazardous materials reports for all specialized responses with detailed analysis of operations and tactical considerations within 30 days of the event for 90% of such calls. 2. Provide adequate manpower and equipment to respond to 90% of alarms within the turnout and aggregate response times as adopted by the State of Hawai`i and industry standards if specific response criteria are not established. 3. Establish an incident command system with a full staff on 90% of calls requiring multiple companies or outside agencies. 4. Identify and create a structured equipment replacement schedule on an electronic platform to ensure the timely replacement of apparatus and equipment to assure continuity of services and minimize service disruptions due to equipment failure by the 2nd quarter of FY 2023-24. 5. Maintain at least 85%of personnel at the Hazardous Technician level and perform HazMat Technician training course to expand the availability of technician level certified personnel in the department by end of the 3rd quarter of FY 2023-24. Program Highlights • Four personnel were able to attend Chemical Safety Days on Oahu and bring back updated industry standard policies and procedures on response. • Attended training on hydrogen fuel storage and principles of response at the Natural Energy Laboratory of Hawai'i Authority (NELHA) and Blue Planet Research. • Developed a needs analysis for emerging threats and modernized equipment requirements. • 115 FIRE • HAZMAT OPERATIONS SECTION Program Measures FY 2021-22 FY 2022-23 FY 2023-24 Number of Responses: Actual Actual Estimate Hazardous Material Conditions **** 350 358 Others/Needless/Special Service **** 40 42 Total: **** 390 400 Objective Measures of Success: Detailed Analysis within 30-days **** 90% 90% Adequate Staffmg and Equipment ART **** 90% 90% ICS Establishment for Complex Calls **** 90% 90% Equipment Replacement Program **** 2ND Qtr.FY23 2ND Qtr.FY23 HazMat Training **** 85% 85% ****FY2022-23—Fire Department Reorganization Program Expenditures *See Fire Operations Branch Personnel Position Summary FY 2021-22 FY 2022-23 FY 2023-24 Position Title Actual Budget Request County Funded(FIRE)30 positions Fire Captain **** 6 6 Fire Equipment Operator **** 6 6 Fire/Hazardous Materials Specialist **** 18 18 Total **** 30 30 ****FY2022-23—Fire Department Reorganization 116 FIRE FIRE PREVENTION BRANCH Program Description The mission of Hawai`i Fire Department's Fire Prevention Branch is to save lives and property by taking a proactive approach to prevent fires and emergencies from occurring. We take pride in providing residents and businesses the education they need to protect themselves. We accomplish this by enforcing building and life safety codes via inspections, fire origin and cause investigations,plans review for new commercial construction and existing building remodeling or renovations, and public education aimed at the preservation of life and property. Program Objectives 1. Approval or disapproval of construction plans within 14 days from when the plan(s) was/were received by a Hawai`i Fire Department Plan Reviewer. 2. Conduct fire investigations with a 70%rate of incendiary, accidental, or natural dispositions rather than"undetermined." Currently, "undetermined", as a cause, accounts for 40-50% of fires post investigation. 3. Expand on public education by the introduction, implementation, and maintenance of new or existing social media and radio programs to promote life safety topics,with the goal of increasing public contact by 15% and reporting stats every month. 4. Adopt updates to the National Fire Protection Association 1,with Hawai`i County Code Amendments within the two-year time limit and report on the progress monthly. 5. Increase Code Enforcement Inspections by 10% over the previous year. Program Highlights • Has reestablished the Fire Investigation Section which has been responsible for numerous investigations and fire cause determinations. • Has reduced overall turnaround time on plans reviews and construction approvals. • Has increased total number of inspections and recommended corrective actions. 117 FIRE j FIRE PREVENTION BRANCH Program Measures FY 2021-22 FY 2022-23 FY 2023-24 Actual Budget Estimate Plans Review Within 14 days **** 90% 90% Origin and Cause Determined **** 70% 70% Public Education and Contact Increase **** 15% 15% Code Amendments Adoption Monthly Report **** 90% 90% Code Enforcement Inspections Increase **** 10% 10% ****FY 2022-23—Fire Department Reorganization Program Metrics FY 2021-22 FY 2022-23 FY 2023-24 Actual Budget Estimate Inspections—Occupancy **** 800 800 Public Education-(Social Media&in-person) **** 15 15 Building Plans **** 1,250 1,250 Fire Investigations **** 50 50 Permits(Ag,Tent,Tank) **** 400 400 Complaints Investigated **** 50 50 ***FY 2022-23—Fire Department Reorganization Program Expenditures FY 2021-22 FY 2022-23 FY 2023-24 Actual Budget Request Number of Positions **** 8 9 Salaries and Wages **** 923,585 994,023 Operations **** 23,516 24,016 Equipment **** Program Total **** 947,101 1,018,039 ****FY2022-23—Fire Department Reorganization • 118 FIRE FIRE PREVENTION BRANCH Personnel Position Summary FY 2021-22 FY 2022-23 FY 2023-24 Position Title Actual Budget Request County Funded(FIRE)9 positions Battalion Chief **** 1 1 Clerk III **** - 1 Fire Captain **** 2 2 Fire Prevention Inspector I **** 3 3 Fire Prevention Inspector II **** 2 2 Total **** 8 9 ****FY 2022-23—Fire Department Reorganization 119 FIRE TRAINING SERVICES BRANCH WW � Program Description The Training Services Branch is responsible for the overall training of the Hawai`i Fire Department personnel. We provide the foundation from which the department establishes its standards of operation and conduct. The primary function of the Training Bureau is to support the continued training and evaluation of all personnel to ensure the highest level of competency and proficiency to our community. The primary focus of the Training Services Branch is fire suppression operations. Our secondary focus is the identification, adoption, delivery, and maintenance of specialty training including but not limited to: HazMat, rescue, and ocean safety. Our goals are to provide exceptional public service, promote career development, optimize operational effectiveness, and to provide a safe working environment in compliance with all standards associated with our profession. Program Objectives 1. Fire Instructor I and II Training • Certify Hawai`i Fire Department personnel in accordance with National Fire Protection Association 1041, "Standard for Fire Service Instructor Professional Qualifications." • Develop the capacity to deliver the Fire Instructor I certification to all company officers and cadre members. Program managers of existing programs must be trained and certified to the level of Fire Instructor II. • Provide a total of 7,200 hours of training to certify a minimum of 40 personnel to Fire Instructor I and II. • Secure funding for Vector Evaluations+software to provide point of contact data entry and performance analysis for all 595 employees. This software application will quantify training program impacts on operational effectiveness as key performance indicators. 2. Company Level Training • Develop and implement back to basics, captain-led training supported by cadres. • Provide supervisory personnel with resources such as online courses, video demonstrations, and reference materials. • Provide monthly four-hour firefighting drills,targeting 16,320 documented training hours to each fire company per month. •• Document skills performance and drills on Target Solutions. 120 FIRE TRAINING SERVICES BRANCH Program Objectives (continued) • 3. Engine Company Operations • Provide three days of training for 40 fire suppression personnel in the"Nozzle Forward"methodology to introduce a system of size up,hose deployment, water application, and hose advancement techniques: • Assign UL Firefighter Safety Research Institute modules on Target Solutions. • Provide engine company evolutions to companies aligned with National Fire Protection Association 1410. • Research and develop live fire instruction,training, and evolutions with site visits to other fire departments and training centers locally and nationally. 4. Truck Company Operations • Provide cadre-led training with an initial focus on rescue of trapped occupants on the topics of conventional and through the lock forcible entry, ladders, and vent- enter-isolate-search(VEIS). • Secure funding for commercially built conventional forcible entry props, and material to build through the lock and vent-enter-isolate-search props. • Deliver eight hours of on-duty training, in station to all fire companies with a target of 9,768 total documented training hours. 5. Blue Card Command • Provide training and certification aligned with best practices for common, local, everyday strategic and tactical emergency operations conducted on National Incident Management System (NIMS) Type 4 & Type 5 events. • Build capacity to instruct 60 supervisory personnel per year and a computer simulation lab Command Training Center. Certify ten in-house Blue Card Command instructors to deliver 7,200 hours of annual training. • Produce Incident Commanders that make better decisions to potentially eliminate lethal and/or costly mistakes that cause injury, death, and unnecessary fire.losses in the local response area. Provide Incident Command training opportunities to supervisory and temporary assignment personnel. Provide company officers with the education and ability to effectively command and mitigate incidents, and provide Battalion Chiefs' with the ability to command and,mitigate complex,high risk incidents. 121 FIRE TRAINING SERVICES BRANCH Program Objectives (continued)_ 6. Special Operations p p • Coordinate with Assistant Fire Chief 1, Rescue, and HazMat coordinators on needed trainings,to include Confined Space Rescue, Dive Rescue International, Trench Rescue, California Mountain Company(CMC)Rope Rescue Technician, and Swift Water Rescue. Program Highlights g • Has graduated the 50th recruit class,which hadall attendees receive their Pro-Board Certifications. • Developed and are conducting bi-monthly Mobile Intensive Care Technician(MICT) prep classes which has had great participation. • Has fostered a partnership with Pohakuloa Training Area for Class A fire burn simulations, roof venting props, firefighter confidence scenarios as well as wildland firefighting principles. Program Measures FY 2021-22 FY 2022-23 FY 2023-24 Actual Target Estimated Statistical Relevant Data: Hours Hours Hours Fire Fighter Recruit Training **** 41,600 41,600 Fire/Rescue Training(Operations) **** 19,700 149,912 Public Education Training(Provided by TB and **** 4,000 10,000 Ops) Hazardous Material Training(FRO/TECH Refr.) **** 2,842 2,842 Objective Measures of Success: 1.Instructor I&ll for 7200hrs **** 40 personnel 40 personnel 2. 12 monthly 4-hr training sessions per company **** 16,320 hours 16,320 hours 3.Nozzle Forward 3-Day Training **** 40 Personnel 40 Personnel 4. 8-hours of Truck Operations all companies **** 9,768 hours 9,768 hours 5.Certify 10 Blue Card Command instructors **** 7,200 hours 7,200 hours 6. Coordinate Specialty Training **** Pt Qtr.FY23 1St Qtr.FY23 ****FY2022-23—Fire Department Reorganization • 122 FIRE TRAINING SERVICES BRANCH Program Expenditures FY 2021-22 FY 2022-23 FY 2023-24 Actual Budget Request Number of Positions **** 68 68 Salaries and Wages **** 379,674 408,172 Operations **** 58,571 60,584 Equipment **** - 100 Program Total **** 438,245 468,856 ****FY 2022-23—Fire Department Reorganization Personnel Position Summary FY 2021-22 FY 2022-23 FY 2023-24 Position Title Actual Budget Request County Funded(FIRE)4 positions Battalion Chief **** 1 1 Clerk III **** 1 1 Fire Captain **** 1 1 Fire Equipment Operator **** 1 1 Temp positions, Unfunded(funding source from vacant positions FIRE) 64 positions Fire Fighter Recruit(Temp) **** 60 60 Fire Training Specialist **** 4 4 Total **** 68 68 ****FY2022-23—Fire Department Reorganization • 123 FIRE EMS SERVICES BRANCH Program Description The Emergency Medical Services (EMS)Branch is directly aligned with the Emergency Operations Division and provides program support and coordination. The Emergency Medical Services Branch participates in the development of recommendations relating to program budgets, equipment acquisition,policy and procedure establishment and acts as the department's liaison with the many health care agencies of our community. Another essential function of the Emergency Medical Services Branch is coordination of Emergency Medical Technician(EMT) and Mobile Intensive Care Technician(MICT or Paramedic)training. As the department's liaison, the Emergency Medical Services Branch assists our community health organizations in the prevention,treatment, and recovery from community health hazards. Program Objectives 1. Maintain a minimum of 75% staffing levels of Mobile Intensive Care Technicians. 2. Conduct at least one Paramedic Class a year with an 80%passing goal of candidates. 3. Maintain an operational frontline fleet of 16 ambulances with a minimum reserve fleet of 75%. 4. Review and provide feedback for 100% of pediatric critical calls, mass casualty incidents, and traumatic injuries involving a significant mechanism of injury. 5. Increase the operational budget from the State of Hawai`i by 10%for the fleet replacement program,preventative maintenance program, contract increases, and other operational increases. Program Highlights • Was able to secure additional funding from the State of Hawai`i to purchase six new ambulances to replace outdated and non-operational units. • Successfully managed the Emergency Medical Services (EMS) Week in which this year's theme was "Rising to the Challenge". This was especially appropriate due to the previous two years of COVID-19 response. • Updated all laptops with patient reporting documentation. This initiative was in conjunction with the State Department of Health. 124 FIRE EMS SERVICES BRANCH Program Measures FY 2021-22 FY 2022-23 FY 2023-24 Statistical Relevant Data: Actual Budget Estimate _ Cardiac Events with ROSC **** 10% 11% Objective Measures of Success: Maintain Paramedic Staffing **** 75% 75% Paramedic Class with Passing Scores **** 80% 80% Operational Fleet with Reserves **** 75% 75% Review of stated responses **** 100% 100% Secure of an additional 10%of funding **** 10% 10% ****FY2022-23—Fire Department Reorganization Program Expenditures *See EMS Response Branch Personnel Position Summary FY 2021-22 FY 2022-23 FY 2023-24 Position Title Actual Budget Request State Funded(EMS) 10 positions Aeromedical Helicopter Pilot(Unfunded) **** 3 3 Battalion Chief **** 1 1 Chief Aeromedical Helicopter Pilot(Unfunded) **** 1 1 Clerk III **** - 1 Fire/EMS Specialist III **** 3 3 Fire/EMS Specialist III(Unfunded) **** 1 1 Total **** 9 10 ****FY 2022-23—Fire Department Reorganization 125 FIRE VOLUNTEER SERVICES BRANCH Program Description The Volunteer Training Section provides direction, coordination, support, and oversight of the Volunteer Firefighting training program. The Hawai`i Fire Department is the only fire department in the State of Hawai`i that is considered to be a combination fire department whereby the emergency response workforce is comprised of both paid career and volunteer responders. The primary function of the Volunteer Training Section is to train all volunteers to the highest level, promoting safety and adherence to the core values of the Hawai`i Fire Department. Program Objectives 1. Have 100% of volunteer personnel attend their annual physical assessment. 2. Have 65% of the volunteers trained and certified in first aid and cardiopulmonary resuscitation(CPR). 3. Have 85% of Volunteer Captain's obtain Incident Command System 100 and 200 training. 4. Develop an apparatus requirement status list and maintain at least 75%response capability. 5. Identify volunteer station requirements through a needs analysis and submit corrective actions by the end of the 2nd quarter of FY 2023-24. Program • The commander position was redefined and given more authority in making decisions for the Volunteer Section. This included a new philosophy on how the Volunteer Section was split into three areas. These include Response, Supportand Specialty Functions. • The training cycles and base course requirements were evaluated, and a new one- year training cycle was developed. This has standardized the training schedule for all Volunteer Companies. • An updated standard operating procedure for the Volunteer Core has been developed and is being reviewed for required edits. This new document shall be the governing document for the Volunteer Section. 126 FIRE _ ,..,.. � VOLUNTEER SERVICES BRANCH Program Measures • FY 2021-22 FY 2022-23 FY 2023-24 Statistical Relevant Data: Actual Budget Estimate Newly recruited personnel this fiscal year **** 20 20 Retention percentage of volunteers **** 75% 75% Total number of volunteer fire personnel **** 150 150 Fire Engines **** 90% 90% Brush Trucks **** 90% 90% Water Tankers **** 90% 90% Total Volunteers **** 150 200 Objective Measures of Success: Annual Medical Assessment **** 100% 100% First Aid/CPR **** 65% 65% ICS 100/200 for Captains **** 85% 85% Develop Apparatus List and Maintain 75% **** 75% 75% Identify Station Deficiencies **** 2nd Qtr.FY 23 2nd Qtr.FY 23 ****FY 2022-23—Fire Department Reorganization Program Expenditures FY 2021-22 FY 2022-23 FY 2023-24 Actual Budget Request Number of Positions _ **** 2 2 Salaries and Wages **** 237,549 235,545 Operations **** 134,956 158,598 Equipment **** - - Program Total **** 372,505 394,143 ****FY2022-23—Fire Department Reorganization Personnel Position Summary FY 2021-22 FY 2022-23 FY 2023-24 Position Title Actual Budget Request _ County Funded(FIRE)2 positions Fire Captain **** 2 2 _ Total **** 2 2 ****FY2022-23—Fire Department Reorganization 127 FIRE VEHICLE MAINTENANCE SECTION Program Description The Vehicle Maintenance Section provides the repair and support services for all department vehicles, apparatus, and portable equipment. Personnel also participate in the design and specification of new equipment and apparatus to be acquired. This support section is an essential component in the maintenance of emergency services and mission readiness of Hawai`i Fire Department and is critical to the success of the department in meeting its goals and objectives. As Hawai`i Fire Department's mission and service delivery demands continue to increase,the maintenance and repair of the department's vehicle and apparatus fleet continue to grow at exponential rates. As our fleet of vehicles continues to age, with limited funding for replacements,the sustainability of emergency operations is dependent upon the service and maintenance of our apparatus and equipment. Program Objectives 1. Routine preventive maintenance for apparatus will be conducted within ten business days 75% of the time. 2. Average out of service time shall be reduced by 5%. 3. Frontline primary response apparatus will be maintained in a state of readiness for 90% of the time. 4. Emergency work shall be initiated the same day of the issue for 80% of the time. 5. Monthly reports will be submitted on time and with an error rate of less than 5%. Program Highlights • The Maintenance Section has been able to dispose of outdated and uneconomically repairable apparatus from behind Station 2. This resulted in a much safer work environment and has eliminated an unsightly component. • The out of service average for the past year has decreased, despite several large-scale repair challenges. • The final designs for a renovation have been approved. Additionally, a site for a future maintenance facility has been identified and negotiations for the land continue. 128 FIRE _.. VEHICLE MAINTENANCE SECTION Program Measures FY 2021-22 FY 2022-23 FY 2023-24 Statistical Relevant Data: Actual Budget - Estimate Shop—Vehicle Repairs **** 1,100 1,100 Contractual—Vehicle Repairs **** 120 120 Calls for Service—Trouble Calls **** 300 300 Objective Measures of Success: 1.Routine Maintenance in 10 business days **** 75% 75% 2.Out of Service Time reduced by 5% **** 5% 5% 3.Primary Response Apparatus Readiness **** 90% 90% 4.Emergency Work on the same day **** 80% 80% 5. Submittal of Monthly Reports with errors **** <5% <5% ****FY 2022-23—Fire Department Reorganization Program Expenditures FY 2021-22 FY 2022-23 FY 2023-24 Actual Budget Estimate Number of Positions **** 7 7 Salaries and Wages **** 286,357 309,634 Operations **** 331,752 383,752 Equipment **** - - Program Total **** 618,109 693,386 ****FY 2022-23—Fire Department Reorganization Personnel Position Summary FY 2021-22 FY 2022-23 FY 2023-24 Position Title Actual Budget Estimate County Funded(FIRE)5 positions Chief Mechanic,HFD **** 1 1 Fire Equipment Mechanic **** 3 3 Helicopter Mechanic(Unfunded,contracted) **** 1 1 State Funded(EMS)2 positions Fire Equipment Mechanic **** 2 2 Total **** 7 7 ****FY2022-23—Fire Department Reorganization 129 FIRE EMERGENCY COMMUNICATION SECTION Program Description The Fire Communications Control Center is the focal point through which all emergency service requests are made via the telephone as well as via the radio communications system. In addition, all Fire Department operational activities and communications are coordinated through the Fire Communication Control Center to include flight following for our two helicopters. Fire Radio Dispatchers also provide online pre arrival medical instruction or emergency medical dispatching services to persons placing 911 calls and are able to instruct members of the public in basic lifesaving maneuvers and techniques. It cannot be stressed enough that the roles and responsibilities of the Fire Radio Dispatchers and the department's emergency communication section extends far beyond that of a simple call taking and routing center. Fire Radio Dispatchers facilitate a critical communications network and system that provides essential lifesaving instructions and directions to persons in crisis as well as serving as a conduit for all operational communication needs. Program Objectives 1. Emergency Medical System alarm to dispatch in accordance with response criteria for 90% of calls. 2. Fire suppression alarm to dispatch in accordance with response criteria for 90%of calls. 3. Average process time in accordance with response criteria for 90% of calls. 4. Provide service to the community with a less than 5%instance of complaints. Program Highlights • Implemented an air tracking module that allows the real time tracking of aerial assets from a central location. This allows for better dependability of monitoring aviation operations during emergencies. • Restructured the command-and-control positions of the FCCC to have a better distribution of responsibilities and span of control. • Have established a uniformed Captain Position within the dispatch to assist with the management of the section. 130 FIRE EMERGENCY COMMUNICATION SECTION Program Measures 1 FY 2021-22 FY 2022-23 FY 2023-24 Actual Budget Estimate 911 Calls for service **** 30,000 _ 31,000 Objective Measures of Success: 1.EMS Alarm to Dispatch IAW criteria **** 90% 90% 2.Fire Suppression Alarm to Dispatch IAW criteria **** 90% 90% 3.Average Process Time IAW criteria **** 90% 90% 4. Complaints **** <5% <5% * Data is in Fractals ****FY 2022-23—Fire Department Reorganization Program Expenditures FY 2021-22 FY 2022-23 FY 2023-24 Actual _ Budget Request Number of Positions • **** 21 23 Salaries and Wages **** 862,698 853,031 Operations **** - - . Equipment **** - - Program Total **** 862,698 853,031 ****FY 2022-23—Fire Department Reorganization Personnel Position Summary FY 2021-22 FY 2022-23 FY 2023-24 Position Title Actual Budget Request County Funded(FIRE) 11 positions Fire Captain **** 1 1 Supervising Fire Communications Officer **** 4 4 Fire Communications Officer III(Temp)* **** - 3 Fire Radio Dispatcher III **** 1 1 Fire Communications Officer II(1/2T) **** 2 2 Clerk III **** 1 - State Funded(EMS)2 positions Fire Communications Officer II* **** 2 2 Fire Radio Dispatcher II **** - - Split Funded(FIRE 30%/EMS 70%) 10 positions Fire Communications Officer II* **** 10 10 Fire Radio Dispatcher II **** - - Total **** 21 23 ****FY2022-23—Fire Department Reorganization 131 • FIRE LOGISTICS SECTION Program Description The Logistics Section provides a lifeline of support to all divisions,branches, and sections of the Hawai`i Fire Department. This includes the procurement,receipt, inventory, and distribution of all emergency operations and ancillary supplies and equipment. Program Objectives 1. Reported service and work orders are processed and submitted within five business days 90% of the time. 2. Requests for supplies on hand shall be distributed within five business days 90% of the time. 3. Purchase requests for supplies or services will be initiated within five days of identification of need for 75% of the time. 4. Life Cycle Replacement purchasing shall be accomplished within the 1St quarter of FY 2023-24. 5. 100% annual inventory with a variance rate of less than 5%. Program Highlights • We were able to fill the Fire Auxiliary Services Officer position which had been vacated. This resulted in having a single point ordering specialist to handle the department's needs. • The Logistics Section transitioned from Tradegecko to Quicken E-Commerce. This allows for better tracking of stock inventory and materials ordering. Program Measures FY 2021-22 FY 2022-23 FY 2023-24 Objective Measures of Success: Actual Budget Estimate 1. Service&Work order processing **** 90% 90% 2.On-hand supply requests in 5 business days **** 90% 90% 3.Purchase Requests initiated in 5-days **** 75% 75% 4.Life-Cycle replacement purchasing **** Pt Qtr.FY23 1St Qtr.FY23 5.Annual Inventory with<5%variance **** <5% <5% ****FY2022-23—Fire Department Reorganization 132 FIRE LOGISTICS SECTION • Program Expenditures FY 2021-22 FY 2022-23 FY 2023-24 Actual Budget Request Number of Positions **** 5 6 Salaries and Wages **** 325,404 364,346 Operations **** 870,407 991,563 Equipment **** 227,628 244,801 Total **** 1,423,439 1,600,710 ****FY 2022-23—Fire Department Reorganization Personnel Position Summary FY 2021-22 FY 2022-23 FY 2023-24 Position Title Actual Budget Request County Funded(FIRE)5 positions Battalion Chief **** 1 1 Clerk III **** - 1 Fire Maintenance Worker **** 1 1 Information Systems Analyst IV **** 1 1 Storekeeper **** 1 1 State Funded(EMS) 1 position Storekeeper **** 1 1 _ Total **** 5 6 ****FY2022-23—Fire Department Reorganization • • 133 FIRE GRANT REVENUES 1. Local Emergency Planning Commission- Tier II reporting fees to support the Local Emergency Planning Commission, $45,000. Hazard Evaluation and Emergency Response (HEER) Office at the State of Hawai`i Department of Health. Funding is managed by the Local Emergency Planning Commission. 2. Fire Dept Private Contributions—Private contributions from non-governmental sources for Fire Department use, $25,000. 3. Rescue Equipment—Private—Private contributions from non-governmental sources for rescue equipment, $25,000. 4. Rural Fire Assistance- The Rural Fire Assistance (RFA)program funds are a grant through the US Department of the Interior to enhance the fire protection capabilities of rural and volunteer fire departments through training, equipment purchases, and fire prevention work on a cost-shared basis, $50,000. The DOI assistance program targets rural and volunteer fire departments that routinely help fight fire on or near DOI lands. 5. Volunteer Fire Assistance—The Volunteer Fire Assistance (VFA)is a federal grant program that provides funds for fire equipment,training, and initial fire department organization to fire departments serving small communities under 10,000 in population. The USDA Forest Service grants this money to needful volunteer fire departments. 6. SAFER Grant-The Staffing for Adequate Fire and Emergency Response Grants (SAFER)was created to provide funding directly to fire departments and volunteer firefighter interest organizations to help them increase or maintain the number of trained, "front line" firefighters available in their communities. Hawai`i County has been awarded this Federal Emergency Management Agency (FEMA) funding to provide salaries and wages for six Fire Captains, and three Fire Fighters. 134 FIRE GRANT REVENUES Grant Program Expenditures FY 2021-22 FY 2022-23 FY 2023-24 Actual Budget Request Salaries and Wages **** 1,381,713 1,385,051 Operations **** 25,000 70,000 Equipment **** 165,000 120,000 LEPC **** 45,000 45,000 Program Total **** 1,616,713 1,620,051 ****FY2022-23—Fire Department Reorganization 135 HUMAN RESOURCES HUMAN RESOURCES DEPARTMENT SUMMARY Mission Statement The Department of Human Resources provides support and guidance to assist departments in achieving their missions. Through strategic partnerships,we build a culture of intention, focused on innovation to attract, support, engage, and retain a competitive workforce. We encourage a positive,inclusive,and rewarding work environment that values and advocates for all. Department Goals 1. To provide names of qualified individuals to hiring departments on a timely basis for the filling of their civil service vacancies. 2. To provide a classification and pay system that ensures an equitable compensation system. 3. To provide timely advice and assistance to all County agencies consistent with applicable laws affecting human resource management. 4. To identify County training needs and provide training and personnel development programs that will enhance the skills of County employees,provide a safe working environment, and, ensure compliance with applicable laws affecting human resource management. 5. To recognize County employees for their accomplishments. 6. To support the Merit Appeals Board and the Salary Commission with their duties and functions. 7. To develop, implement, and maintain appropriate policies,procedures, and reports required by law or by operational needs. 8. To negotiate and provide adjustments in wages, hours, and terms and conditions of employment for County employees. 9. To identify and pursue appropriate changes in law,rules, contracts,policies and procedures affecting human resource management. 10. To identify and reduce/eliminate unsafe and hazardous working conditions and work practices in an effort to reduce the number of work place injuries and illnesses. 11. To process workers' compensation claims in accordance with the law, demonstrating respect, compassion, and fiscal responsibility,with the ultimate goal of returning the employee to regular full employment as soon as it is deemed to be appropriate. Funding Source and Position Count General Fund $3,691,872 General Fund • 64 Grant Revenue - Grant Revenue/Other 1 Total Budget: $3,691,872 Total Number of Positions 65 136 HUMAN RESOURCES HUMAN RESOURCES Department Goals (continued) 12. To ensure departments and agencies are in compliance with applicable laws affecting human resource management. 13. To assist, encourage, and insure, County compliance with laws,rules, and policies relative to equal opportunity and employment. Program Description The Department of Human Resources is the central human resource agency for the County of Hawai`i whose functions include administering the civil service laws as they apply to the County. As the central human resource agency for the County,the department has responsibility for strategic planning,workforce planning and employment, equal opportunity,personnel development, compensation and benefits, employee and labor relations, and occupational health and safety. Program Objectives Classification and Pay 1. Review and process position re-description reviews within five workdays of receipt. 2. Review and process reallocations for recruitment within ten workdays of receipt. Labor Relations 1. Hear and respond to employer-level grievances within 60 days from receipt. 2. Answer all written departmental inquiries relating to the administration and interpretation of all collective bargaining agreements and executive orders within 14 days from date of receipt if it does not require inter jurisdictional action, 30 days if it does. 3. Provide background and other technical information required by the Corporation Counsel's Office for the arbitration of grievances within 14 days from the date of request. Personnel and Organizational Development 1. Conduct the New Hire Orientation class once a month. 2. Provide at least 12 Supervisory Skills Training sessions annually. 3. Issue the Fall 2023 and Spring 2024 Training Catalogues. 4. By December 31, 2023, hold an annual employee awards program. 137 HUMAN RESOURCES HUMAN RESOURCES Program Objectives (continued) Equal Opportunity 1. Respond to inquiries and complaints while providing a high level of customer service to employees and the public within 14 days of knowledge or receipt unless extensive research, investigation, or action by another department is warranted. 2. By June 30, 2023, deliver two supervisory and non-supervisory training classes relating to Anti-discrimination and Harassment,ADA—Reasonable Accommodation and other EO/ADA civil rights compliance classes, depending upon identified needs. Administrative Services 1. Conduct two department/agency audits each quarter on personnel files,temporary assignment records,postings, etc. to ensure compliance with personnel laws, rules, policies and procedures, collective bargaining agreements and executive orders. 2. With the exception of mass pay adjustments transactions, audit and approve properly completed and submitted payroll certification forms within five workdays of receipt. Audit and approve mass pay adjustment payroll certification forms within two weeks of the last form received. 3. Review and act upon properly completed and submitted Flexible Spending Plan change in status forms within two workdays of receipt. 4. By December 31, 2023, hold the annual Pre-retirement Workshop. Recruitment and Examination 1. Establish eligible lists to assist hiring departments fill their vacancies: • Within two months for registration recruitments and small/medium size open- competitive recruitments. • Within three months for large size open-competitive recruitments. • Within four months for the'Police Officer I recruitment requiring a written examination and a performance test. 2. Establish internal recruitment lists to assist hiring departments fill their vacancies within one month for internal recruitments within the department or internal recruitments within the County. 3. Certify (refer)names from available eligible lists to hiring departments within four workdays from receipt of the request for the list. 138 HUMAN RESOURCES HUMAN RESOURCES Program Objectives (continued) Recruitment and Examination (continued) 4. Coordinate the placement of Hawai`i Community College Cooperative Vocational Education(CVE) students within the County by October 31 of every year. Health and Safety 1. Coordinate and/or conduct safety inspections of at least 16 County facilities. 2. Provide requested safety and equipment training within two months of original request. 3. Provide ten HIOSH-required training programs per quarter. 4. Provide at least 12 Defensive Driver Courses (DDC)to County employees during the fiscal year. 5. Coordinate the annual flu shot clinics for County employees in the districts of Hilo, Waimea,Ka`u, and Kona. Workers' Compensation 1. Conduct semi-annual workers' compensation claims reviews. 2. Provide WorkComp 101 and Return to Work Program training at least semi-annually. Program Highlights • Cabinet training was offered in a two-day event for Directors, Deputies, and Agency Heads and which took an in-depth look at each of the human resources functional areas in the County. A total of 22 participants attended the sessions. • Conducted two major departmental audits to assist with identifying staffing needs, workflow recommendations, and overall organizational restructuring. • Provided ongoing technical guidance regarding classification issues to address various concerns from the operating departments. • Participated in negotiations and interest arbitrations for the eight bargaining units representing County employees. 139 HUMAN RESOURCES HUMAN RESOURCES Program Highlights (continued) • Performance Appraisal Review Training was mandated with the revised policy for supervisors that are required to complete performance evaluations. A total of 25 sessions were conducted with 399 participants trained. • The Summer/Fall 2021 Supervisory Training class was completed at the end of 2021 with nine participants completing the program. Two more Supervisory Training classes started in 2022, and which are still in progress. • Reasonable Suspicion Training was provided by Employee Assistance of the Pacific for 97 managers and supervisors. Three four-hour sessions were conducted to train managers and supervisors on the basics of reasonable suspicion assessment. • A Violence in the Workplace Prevention Training was provided by Employee Assistance of the Pacific for 37 participants. The training was provided to both employees and supervisors to provide basic information on the prevention of violence in the workplace. • Provided technical assistance to County departments on issues related to civil rights matters and the Americans with Disabilities Act(ADA). • Delivered 32 trainings island wide to 411 County employees consisting of supervisory and non-supervisory personnel, including Summer Fun employees. Trainings included anti-discrimination and harassment, as well as ADA Title I (including reasonable accommodations) and Title II. • Coordinated County's Leave Sharing Program: Eight requests for shared leave hours were approved; 80 employees donated 3,081 hours of vacation leave. • Facilitated Flexible Spending Plan: As a cafeteria plan under section 125 of the Internal Revenue Service Code,the County's Flexible Spending Plan allows participants to pay for health insurance premiums and medical and dependent care expenses with pretax dollars. As a result, participants realize both state and federal income tax savings as well as FICA tax savings. In Plan Year 2021-22,the County saved approximately $392,529 in FICA taxes. During this period, 1,850 employees participated in the plan. 140 HUMAN RESOURCES HUMAN RESOURCES Program Highlights (continued) • Worked with the Office of the County Auditor to conclude the follow-up audit of the County's Hiring Practices. The Recruitment&Examination Division conferred with Auditors,provided documentation of practices and procedures implemented as well as test data to validate compliance with established rules,policy and procedures. The Auditor's follow-up report found the County of Hawai`i's hiring practices to be non- discriminatory in accordance with federal and state laws and the department was found to be committed to the impartial selection of individuals for public services by means of competitive tests which are fair, objective, and practical. • Conducted 305 Open-competitive recruitments and 185 internal recruitments. • 523 positions were filled. • Certified 222 County employees in First Aid/CPR/AED. • Along with KTA pharmacy, coordinated influenza vaccination clinics island wide for 251 employees. • There were 206 new workers' compensation claims during FY 2021-22. During the same period, we were able to close 215 claims. The total number of open workers' compensation claims at the end of FY 2021-22 was 301. • Workers' compensation training provided during the period included Work Comp 101 and the Return to Work Program. . 141 HUMAN RESOURCES HUMAN RESOURCES Program Measures FY 2021-22 FY 2022-23 FY 2023-24 Actual Budget Estimate No.of Positions Permanent Full-Time 3,004 2,969 3,014 Permanent Part-Time 206 207 206 Temporary Full-Time 288 285 288 Temporary Part-Time 12 12 12 Total No.of Positions 3,510 3,473 3,520 Applications Reviewed 7,425 8,000 8,000 Internal Recruitments Conducted 185 200 200 Open Competitive Recruitments Conducted 305 150 150 Examinations Administered 59 200 30 Certifications Completed 759 575 575 Personnel Transactions Processed 3,995 7,500 7,000 FSP Change Forms Reviewed/Processed 242 300 250 No.of POD*Training Programs Offered 5 5 5 No.of POD Training Sessions Conducted 85 40 50 No.of Employees Who Attended POD Training 1,045 . 500 500 CVE Students Placed 1 15 15 Initial Allocations 41 10 10 Reallocations** 460 300 400 New Classes 18 3 5 Position Redescription Reviews 348 300 350 Class Specification Amendments 25 30 20 Employer-Level Grievances Heard 29 10 10 Merit Appeals Board Meetings 13 8 12 Merit Appeals Board Hearings 5 4 4 Salary Commission Meetings 0 6 6 Tool Testing 2 2 2 Monthly Reports-Accidents 12 12 12 Safety Inspections 7 8 16 First Aid Classes—Trained Employees 222 150 150 Driver Training&Equipment(No.of Employees) 143 60 60 * Personnel and Organizational Development(POD) ** Includes 294 reallocations for recruitment purposes • 142 HUMAN RESOURCES _� .___.._ ___.._HUMAN RESOURCES����_ ��.��,.���_ _._ ... Program Expenditures FY 2021-22 FY 2022-23 FY 2023-24 Actual Budget Request Number of Positions 51 54 65 Salaries and Wages 1,722,564.93 2,144,153 2,341,985 Operations _ 196,176.15 428,637 928,637 Equipment 19,548.77 8,990 5,250 . Skills Development Program - - 416,000 Program Total 1,938,289.85 2,581,780 3,691,872 I Personnel Position Summary FY 2021-22 FY 2022-23 FY 2023-24 Position Title Authorized Authorized Request Director of Human Resources 1 1 1 Deputy Director of Human Resources 1 1 1 Account Clerk 2 2 2 Administrative Services Officer II 1 1 1 Administrative Services Program Specialist - - 1 Clerk III 1 1 1 Equal Opportunity Officer/ADA Coordinator 1 1 1 Equipment Operations Instructor(Temporary) 1 1 1 Human Resources Assistant 2 3 3 Human Resources Manager I 1 1 1 Human Resources Manager II 5 5 5 Human Resources Program Specialist 2 2 2 Human Resources Specialist I 4 5 5 Human Resources Technician I 1 1 1 _ Human Resources Technician II 3 3 3 Professional Intern(Temporary) - - 10 Safety Specialist 1 - - Safety Specialist I - 1 1 Safety Specialist II - 1 1 Secretary-Reporter 1 1 1 Student Helper I 1 1 1 Workers' Compensation Claims Specialist II 1 - - Workers' Compensation Claims Specialist III 1 2 2 P P Workers' Compensation Position 20 20 20 Total 51 54 65 143 INFORMATION TECHNOLOGY INFORMATION TECHNOLOGY DEPARTMENT SUMMARY Mission Statement To empower the County of Hawai`i with modern technologies that will enable County employees to serve our citizens efficiently, effectively, and with aloha. Department Goals 1. To manage, expand and enhance countywide computer networks to enable computer system interconnectivity and information sharing among all departments and agencies. 2. To keep critical information systems available(VoIP phones, e-mail, Emergency Operations Centers,Video Conferencing and Network availability) during times of disaster. 3. To coordinate and assist other County department and agency's efforts in implementing computer systems and applications consistent with the County's overall priorities and available resources. 4. To plan, coordinate, and assist with the development of a countywide Geographic Information System. 5. To improve individual employee's capabilities and productivity through training. 6. To provide online opportunities for citizens to access County government records as well as conduct business with the County. 7. To continue to develop and improve common Information Technology policies, standards, and procedures to guide County departments and agencies. Funding Source and Position Count General Fund $9,306,656 General Fund 35 Grant Revenue - Grant Revenue Total Budget: $9,306,656 Total Number of Positions 35 144 INFORMATION TECHNOLOGY DEPARTMENT SUMMARY Program Description Information Technology (IT)provides the technical leadership in all aspects of computer use for the County of Hawai`i. This includes financial and departmental applications, hardware and software support,telecommunications and network functions and the Geographic Information System(GIS). Additionally, Information Technology also provides advice and support for computer systems and applications utilized by various other County departments and agencies. IT performs programming functions, conducts system analysis, maintains data security, and conducts in-house computer training classes. User Support Section Help Desk: Coordinates and supports the use and installation of desktop computers, laptops,mobile devices,peripherals, and audio/visual equipment. Provides technical advice and resolves problems for all users of the County of Hawai`i network and electronic resources. Provides help desk services and assists with training County staff. Provides guidance and assistance with common office functions such as printing, scanning, copying, word processing, spreadsheets, e-mail, and multi-media presentations. Applications: Analyzes, designs, develops,tests, implements, and supports computer applications running on the County network. Assists County departments with the evaluation, selection, and implementation of applications and information systems. Provides technical advice, custom reports, and resolves problems for designated computer applications such as FRESH, Utility Billing, Laserfiche Document Management, FireRMS and Building Permits. Provides systems analysis,programming support, and coordinates all departmental use of the County of Hawai`i website and SharePoint Intranet sites. Coordinates and provides software training for County staff. Systems Support Section Network: Implements,monitors, and manages the County information systems and network. Coordinates maintenance, provides support, and resolves problems with the system servers. Oversees all network communications, Voice over Internet Protocol (VoIP) systems, Firewalls, and related equipment that protect the County information systems. Researches and implements new technologies for information systems. 145 INFORMATION TECHNOLOGY DEPARTMENT SUMMARY Program Description (continued) Shared Services: Evaluates, designs, selects, purchases, implements, and administers the County of Hawai`i shared services. Oversees all network security, virus protection, email servers, file storage and data backup. Analyzes, identifies, and conducts problem resolution for systems. Researches and implements all network, server, and workstation-based softwarep Y new technologies for information systems. Geographical Information System (GIS) Support Section Manages and monitors the County's GIS platform. Plans,researches, evaluates, and implements cross-departmental GIS. Develops,troubleshoots, and deploys innovative GIS software applications and workflows to extend and enhance the capabilities of GIS software. Develops and manages short-term and long-range plans for County's GIS. Manages, evaluates, and sets standards for hardware, software and integration of County GIS and solutions. Manages integration of County GIS with third party solutions and products utilized by departments and agencies countywide. Evaluates GIS program performance and monitors contractual service. Manages, evaluates, and sets security standards for County GIS services and infrastructure. Develops policies and procedures for GIS. Coordinates the development and periodic evaluation of goals and objectives for countywide GIS software and services. Provides training, expertise, and technical support to other County departments and agencies in the development, design, and implementation of GIS software. Program Objectives 1. Provide a reliable and managed network for the County of Hawai`i. Implement higher level protocols and improve the network to include faster,more reliable network connectivity for County locations. 2. Expand and maintain the County of Hawai`i server and application support. Assist County Departments with Application implementations and expand the use of cloud- based technologies. 3. Maintain and enhance the reliability, cyber security, and redundancy of the County's information technology infrastructures. Also, for all County agencies, consolidate network security and monitor external threat management. 4. Review and improve Information Technology's customer support and services and expand the use of automated features to facilitate user setups and maintain current software on client workstations. 146 INFORMATION TECHNOLOGY DEPARTMENT SUMMARY Program Objectives (continued) 5. Manage and monitor a countywide Geographic Information System(GIS). Provide training, expertise, and technical support to other County departments and agencies in the development, design, and implementation of GIS software. Program Highlights Network& Security • Completed primary upgrades to all network backbone segments from 1G to 10G. This allows faster,more efficient network data traffic to flow between sites. The Nokia Dense Wavelength Division Multiplexing (DWDM)improvements allows increased speed and bandwidth and provides improved availability and data response for County user's workflow. • Added new network devices at multiple County facilities to replace aged equipment. • Expanded the County network to Hanama Place to accommodate Liquor Control's location move in West Hawai`i. The INET fiber was extended and Liquor Control was brought online with full security and data services from the primary network. In conjunction,network capabilities were extended to support staff of the Department of Environmental Management as they moved into an adjacent office space. • Conducted numerous security updates for cybersecurity and equipment to ensure timely responses to new and emerging threats. Customer Support& Services • Microsoft Endpoint Configuration Manager(MECM) clients were installed on County endpoint devices. IT ensured Microsoft Office Suite and Microsoft Operating Systems were kept and updated on all user's devices. Windows 10, Office 2013, Office 2016 and Office 2019 were regularly updated when security patches were released by Microsoft. There is a great need to keep our software and network patched with the latest protection. • Installed VoIP 911 Gateway Routers to upgrade existing VoIP infrastructure. This supports a majority of the County telephone solutions used at multiple facilities throughout the island. 147 INFORMATION TECHNOLOGY DEPARTMENT SUMMARY Program Highlights (continued) Applications, Customer&Departmental Support • The Applications Branch provided support to the County of Hawai`i website's Content Managers by assisting with content posts, sub site creations, and maintenance. Support was provided in the form of database maintenance, report writing, report production, software license management, software deployment, and configuration. • Support was provided for the following systems used by County of Hawai`i departments: o Electronic Permitting and Information Center(EPIC)—used to track and issue permits and plans. o Fairfax-replacement for the Core cashiering system. o Eden—financial system used by all departments. o FireRMS—record management system for tracking fire incidents. • The Help Desk provided end-users with software deployment, configuration, maintenance, guidance, and troubleshooting. • The Help Desk provided maintenance to over 1,700 PCs and laptops as well as installed and configured PC peripherals such as scanners and printers used by various departments. The Help Desk performed physical layer troubleshooting and provided solutions for end-user network connectivity across different locations. • Geographic Information Systems GIS • Provided strategic scoping, logistical,technical, and quality assurance GIS support to multiple County programs including Elections' ballot tracking,EnerGov's online permitting, Mass Transit's General Transit Feed Specifications (GTFS), Planning's Recovery teams, Research and Development's teams, Liquor's team, Planning Department's Public Access, Riparian, and Shoreline GIS,DEM, Clerks Redistricting public engagement mapping, Police's team, and the NASA DEVELOP disaster, vulnerability, and risk project coordinated by the Mayor's Office and enacted through the Planning Department. • Worked with federal agencies and private contract partners to scope new data acquisition, analysis, and modeling projects to implement Metadata standards, and to ensure data Quality Control requirements are met on existing projects delivering new GIS data, modeling, and analysis to the County under contract. 148 INFORMATION TECHNOLOGY DEPARTMENT SUMMARY o ram Highlights (continued) hts g g g ( ) • Provided immediate security response and completed Log4J threat mitigation and remediation that included analyses and impact assessments of the Log4J exploit on County GIS system infrastructure and recommendations for network enhancements to harden the counties security profile against future threats of a similar nature. • Initialized the IT system enhancement project to virtualize and migrate the existing IT GIS infrastructure to newer hardware, software, and technology implementation standards, increasing system performance, reliability and up-time, and reducing system operational and maintenance costs. • Provided front end GIS support,training, account management, and data accessibility support to users of both internal and public facing County GIS software products. 149 INFORMATION TECHNOLOGY DEPARTMENT SUMMARY Program Measures FY 2021-22 FY 2022-23 FY 2023-24 Actual Budget Estimate Computer Systems Servers(Physical):Retired/New/Total 4/6/48 8/6/46 4/6/54 Servers(Virtual):Retired/New/Total 0/40/116 0/6/76 5/10/126 New network nodes added/Total nodes 5/101 _ 4/96 3/107 New/replacement PC's setup 150 250 600 Total workstations supported 1,650 1,500 1,850 GIS Licensed Users Desktop Non-Maintenance 69 300 300 Device Software Non-Maintenance* - 200 - Portal Named Users, 330 500 500 ArcGIS Online Named Users 173 500 500 GIS Enterprise Deployment GIS Portal—CMS entryway 2 5 3 GIS Server—Map,Imagery,Notebook,Dev Roles. 9 11 11 GIS DataStore—Relational,Tile,SpatioTemporal Roles 5 5 6 GIS SQL Server 2 4 4 GIS File Storage 3 5 5 GIS Gateway 3 6 6 GIS Data Layers Public Domain In-House GIS Server Services 39 75 75 Public Domain ArcGIS Online Services 50 150 150 In-House/County of Hawai`i File System and SQL Server Data 500 750 750 Layers estimated Data Layers hosted through Pictometry Online estimated 20 20 20 Imagery/Percent of Island covered 100% 100% 100% **Measure not tracked as of FY 2023-24. 150 INFORMATION TECHNOLOGY DEPARTMENT SUMMARY Program Measures (continued) Other Work Statistics FY 2021-22 FY 2022-23 FY 2023-24 Actual Budget Estimate Primary Computer System Uptime During Normal Work Hours o 0 0 (247 days x 8.75 hrs.) 99/0 99/0 99/o Face to Face IT Training Classes and Workshops Offered 2 75 20 Face to Face IT Training Classes Attendees 3 375 90 Virtual Training Classes and Workshops Offered 2,800 2,800 3,100 Virtual Training Classes and Workshops Attendees 0 250 300 Service Desk Calls 8,096 7,500 3,000 Average Service Desk Calls/Day 32.78 30 20 _ Average number of days a support call is Open .8.79 8 5 _ Voice Over IP Numbers Supported 960 960 1,000 Call Manager Servers 3 3 3 Voicemail Servers 2 2 I 2 Program Expenditures FY 2021-22 FY 2022-23 FY 2023-24 Actual Budget Estimate Number of Positions 22 25 35 Salaries and Wages 1,266,356.31 1,612,812 2,391,434 Operations 1,686,767.80 2,786,820 2,654,031 Equipment 47,502.58 211,446 4,261,191 Program Total 3,000,626.69 4,611,078 9,306,656 151 INFORMATION TECHNOLOGY DEPARTMENT SUMMARY Personnel Position Summary FY 2021-22 FY 2022-23 FY 2023-24 Position Title Actual Authorized Request Director of Information Technology 1 1 1 Geographic Information Systems Manager 1 1 1 Geographic Information Systems Analyst II - 2 2 Information Systems Analyst III 7 7 9 Information Systems Analyst IV 3 3 6 Information Systems Analyst V 6 6 7 Information Systems Program Manager 2 2 2 Information Systems Technician II - 1 2 Information Systems Technician II(Temporary) - - 3 IT Systems Manager 1 1 1 Private Secretary 1 1 1 Total 22 25 35 152 This page intentionally left blank LIQUOR CONTROL LIQUOR CONTROL DEPARTMENT SUMMARY Mission Statement To promote the health, safety and welfare of the general public by regulating the importation,manufacture, distribution, sale and service of alcoholic liquors in the County of Hawai`i. Department Goals 1. To govern operations of liquor licenses which promote reasonable practices in the sale or service of liquors by Rules of the Liquor Commission and/or implementation of programs which promote compliance to liquor laws. 2. To enforce the liquor laws of the United States, State of Hawai`i and County of Hawai`i. 3. To grant,renew or deny liquor license applications and permits in accordance to law. 4. To provide efficient administrative services. 5. To educate licensees, staff, commission,board members and the public on liquor laws and issues affecting their activities. 6. To conduct and/or support public and youth programs whether through education, enforcement, or activities which promote compliance to liquor laws and responsible drinking. 7. To help support businesses and industries involved in the sale of liquor,by streamlining and updating current licensing and enforcement practices and procedures. 8. To help alleviate financial burden on licensees during the COVID-19 pandemic by temporarily modifying collection practices and other rules. Funding Source and Position Count General Fund - General Fund Grant Revenue - Grant Revenue/Other License Fees $2,327,123 License Fees 20 Total Budget $2,327,123 Total Number of Positions 20 153 LIQUOR CONTROL LIQUOR CONTROL Program Description 1. To grant,renew and refuse applications or liquor licenses for the manufacture, importation and sale of liquor. 2. To amend or adopt rules having the force and effect of law in the county. 3. To enforce federal, state and county liquor laws by inspections of licensed premises and investigations of complaints or violations for referral to the Liquor Control Adjudication Board. 4. To provide services to and on behalf of the Liquor Commission and Liquor Control Adjudication Board, including the review and amendment of procedures and duties. 5. To provide education to licensees, staff, Commission,Board and the public. 6. To review federal, state and county liquor laws for uniformity. 7. To conduct and/or support public and youth programs whether through education, enforcement, or activities which promote compliance to liquor laws. 8. To help support businesses and industries involved in the sale of liquor,by streamlining and updating current licensing and enforcement practices and procedures. 9. To help licensees through the COVID-19 pandemic by temporarily modifying rules and providing assistance with securing PPE and equipment(disinfectant foggers) as well as modifying collections to help ease financial burdens. Program Objectives 1. Licensing: a. Conduct 75 interviews with new liquor license applicants. b. Process 50 new license applications. c. Conduct 50 site visits to applicant premises. 2. Operations: a. Hold minimum of 12 liquor card classes in Hilo and 24 in Kona/Waimea for approximately 1,500 manager examinations administered to employees of licensed establishments. Classes and examinations to be offered to all licensees' staff, including minor-aged employees. b. Conduct minimum of 2,000 licensee checks per month to promote compliance to liquor laws by liquor licensees. c. Provide all staff, commissioners and board members education via county, state, and nationally sponsored programs. 3. Public Programs: a. Provide minimum of two youth, public, and enforcement programs which promote compliance to liquor laws. 154 LIQUOR CONTROL LIQUOR CONTROL Program Highlights 1. The Department of Liquor Control processed 36 contingency fund grants requested by our Councilmembers. These grants have provided funding for non-profit organizations who's alcohol-free and drug-free programs work with our youth and our community members to build a safer and healthier Hawai`i Island. Programs and activities included holiday festivals and parades,programs for youth leadership,youth health and safety programs, food distribution and more. 2. During the COVID-19 pandemic,the County of Hawai`i Department of Liquor Control temporarily modified our procedures to allow licensees to stay in business. For example, off-premises (retail) licensees were allowed liquor sales via drive- through, curbside pick-up and/or delivery. On-premises (dispenser) licensees were allowed to sell "to go"beer, wine, and cocktails with the sale of food. Upon request and approval of the Liquor Commission, licensees were also granted temporary increases to utilize outdoor seating to help meet social distancing requirements. After much positive feedback and gratitude expressed from the licensees,the Department is considering adopting these rule changes permanently. 3. On July 23, 24, and August 6, and August 13, 2021,the Department of Liquor Control conducted underage liquor purchase compliance checks island wide. These checks were done in collaboration with the University of Hawai`i School of Social Work and Public Health. These checks were for RETAIL licensees only. COMPLIANCE CHECK RESULTS (SUMMARY) A total of 120 licensees were checked. Of the licensees checked, 22 sold liquor to the minor decoys. The table below provides the island wide numbers. Checked No Sale Sale Pass % (98/120) 120 98 22 81.66 155 LIQUOR CONTROL LIQUOR CONTROL Program Highlights (continued) 4. The Department continues to improve its website and online presence by working with Hawai`i Information Consortium, LLC. Enhancements to our online licensing and permitting modules has been ongoing to improve communication with our liquor licensees and with the public. This year,we were able to activate online percentage fee collections for our licensees. It has been a successful and convenient enhancement for our licensees. 5. In the beginning of FY 2021-22,the Department of Liquor Control's Kona office moved from the West Hawai`i Civic Center to 75-5706 Kuakini Highway, Suites 103 and 107. The completion of the move continues to be delayed due to the lack of phone equipment and internet capabilities. The Department continues to work with vendors for the completion of these services. 6. The County of Hawai`i,Department of Liquor Control hosted the 2022 State Conference of Liquor and Industry Representatives in Kailua-Kona,November 13- 16, 2022 as well as the 2022 State Liquor Investigators' Workshop in Hilo, November 16-18, 2022. This was the first in-person State conference and workshop since 2019. Both events were well attended. 156 LIQUOR CONTROL LIQUOR CONTROL Program Measures FY 2021-22 FY 2022-23 FY 2023-24 Actual Estimate Estimate Licensing Applications for Licenses Interviews for Applications 81 75 75 Regular 41 50 50 Renewal 400 380 380 Special 73 130 130 Transient Vessel 24 100 100 Catered Functions 60 150 150 Miscellaneous Applications 32 100 100 Permit Applications 1,081 1,500 1,500 Site Inspection 41 50 50 Liquor Commission Public Hearings on Rules and Regulations 0 0 0 Meetings(Public Hearings,Preliminary Hearings, 12 12 12 Special Meetings,Workshops) Site Visitations 0 2 2 Liquor Control Adjudication Board Public Hearings on Rules and Regulations 0 0 0 Meetings(Public Hearings, Special meetings, 6 6 6 Workshops) Violations to Board 37 30 30 _ Operations Warning and Citations 13 30 30 Manager Examinations 1,286 1,500 1,500 Manager Registration(activateexisting manager 483 600 600 cards) Audio Surveillance Checks 6 25 25 Field Inspections Per Month 1,722 2,000 2,000 Public Complaints 8 20 20 Investigations 31 100 100 157 LIQUOR CONTROL LIQUOR CONTROL Program Expenditures FY 2021-22 FY 2022-23 FY 2023-24 Actual Budget Request Number of Positions 20 20 20 Salaries and Wages 1,059,435.16 1,160,950 1,223,003 Operations 774,914.55 991,803 1,053,520 Equipment 72,914.60 6,000 8,600 Public Programs 100,295.00 42,000 42,000 Program Total 2,007,559.31 2,200,753 2,327,123 Personnel Position Summary FY 2021-22 FY 2022-23 FY 2023-24 Position Title Authorized Authorized Request Director of Liquor Control 1 1 1 Administrative Assistant 1 1 1 Administrative Services Assistant I 1 1 1 Clerk III 1 1 1 Liquor Control Administrative Officer 1 1 1 Liquor Control Investigator Trainee 1/2T , 2 2 2 Liquor Control Investigator II 6 6 6 Liquor Control Investigator III 2 2 2 Liquor Control Licensing Officer 1 1 1 Liquor Control Licensing Technician II 1 1 1 Liquor Licensing Clerk 1 1 1 Private Secretary 1 1 1 Secretary to Board and Commission 1 1 1 Total 20 20 20 158 MANAGEMENT MANAGEMENT OFFICE OF THE MAYOR Mission Statement To foster a sustainable Hawai`i Island where our keiki and their keiki can thrive and succeed for generations to come. Department Goals To accomplish the following strategic priorities by working collaboratively and constantly striving to be better by improving: • Public Safety: Support hiring, equipment purchases, and capital improvements for Police, Fire, Civil Defense, and Environmental Management to equally service each district,to harden critical facilities as needed for resilient response to emergencies and disasters,to reduce crime, and to quicken response times. • Infrastructure: Prioritize key capital infrastructure projects that promote affordable housing and economic development consistent with the General Plan. • Waste Management: Update and invest in waste infrastructure to ensure prudent management, while working to minimize waste disposal through innovative conversion of waste streams to assets, such as composting and reclaimed effluent. • Culture& Recreation: Celebrate our multi-cultural community with programs and facilities that promote an active lifestyle, lifelong learning, inter-generational interaction, and mutually respectful conflict resolution. • Health& Welfare: Address complex issues that are not considered core County responsibilities but fall between the cracks of jurisdiction and have major impacts on our community such as healthcare, affordable housing,homelessness,human services,transportation alternatives, and workforce development. • Governance: Balance the budget with optimized revenue source management and expenditure controls. Develop a strategic communication system to facilitate public information and feedback. Encourage public involvement through community planning and commission appointments. Funding Source and Position Count General Fund _ $1,865,635 General Fund 19 Grant Revenue - Grant Revenue/Other 2 Total Budget: $1,865,635 Total Number of Positions 21 159 MANAGEMENT OFFICE OF THE MAYOR Program Description The Office of Management provides leadership, direction and supervision for departments and agencies of the County of Hawaii, and ensures that the duties and responsibilities of the executive branch are faithfully discharged in accordance with the provisions of the County Charter, and addresses the needs, concerns, and interests of the people of the Island of Hawai`i. Program Objectives • Prudent Finances: Budget stringently to deliver services efficiently,plan for long- term liabilities and contingencies, and optimize revenue generation. • Productive Workplace: Foster a work environment where County employees are trained, managed, and appreciated to fulfill their duties to the best of their abilities. • Strategic Objectives: Collaborate and promote innovation among departments to accomplish identified priorities. • Economic Initiatives: Partner with the nonprofit and private sectors to diversify economic and employment opportunities. • Resilient Community: Be knowledgeable,trained, and prepared for all types of emergencies and disasters. • Inclusive Governance: Encourage civic participation with appointments to boards and commission, and an active community planning system that exemplifies democracy at its best. • Open Communication: Communicate with the public with a two-way system that informs and is responsive to suggestions,requests, and complaints. • Sustainable Environment: Respect and sustain the natural and cultural heritage of this County. Program Highlights • Presented a balanced budget for FY 2022-23 by the end of FY 2021-22. • Supported the North Kohala community through an elongated drought by delivering up to $30,000 in water to ranchers and farmers to sustain livelihoods and industries. • Visited four Sister Cities throughout Japan and successfully celebrated our 60-year anniversary with our longest Sister City, Oshima. 160 MANAGEMENT OFFICE OF THE MAYOR Program Highlights (continued) • Worked with Community First and other non-profit partners to assess healthcare inequities on Hawai`i Island through the "Access to Care" survey. • Partnered with Hawai`i Green Growth to revitalize the Aloha+ Challenge and re-affirm our commitments to the United Nations Sustainable Goals. • Successfully partnered with non-profit agencies and first responders to establish the Fentanyl Taskforce aimed at protecting our residents from a rapid-growing Fentanyl epidemic. • Hosted community job fairs to promote County jobs and grow our workforce. • Hired a new Film Commissioner to bolster the island's film industry and generate jobs/revenue. • Conducted meetings with Directors and Deputy Directors focusing on organizational development, continuous improvement, and leadership. Work culminated with each department and agency reviewing and revising their mission, vision, goals, objectives, and plans with actionable items. • Stood up the first ever student pipeline in partnership with the Department of Education (DOE), which gave high school students island wide the opportunity to gain real job experience within the County, while getting paid as part of a DOE stipend. • Coordinated with hospitals and care providers island wide to ensure reasonable occupancy of hospitals and care facilities to minimize inundation through COVID. • Hosted a series of TEDx talks which aimed at promoting Hawaii-based sustainable ideas with the world. • Conducted `Leadership Brown Bag/Talk Story' sessions open to all staff of the County to encourage leadership, motivation, and encouragement. This provided staff at all levels an opportunity to improve leadership skills. • Awarded$1 million worth of innovation grants to non-profit organizations in economic sectors such as tourism and culture, energy, agriculture and food safety, sustainability, film, and creative arts. These grants support projects designed to explore and examine innovative processes and structures for economic sustainability and resilience. • Engaged with Hawai`i Executive Collaborative members in support of opportunities in agriculture, energy, and other economic drivers, as well as efforts to enhance long-term sustainability projects. 161 MANAGEMENT OFFICE OF THE MAYOR, Program Highlights (continued) • Received a$3 million"advancing health literacy" grant from the United States Department of Health and Human Services designed to demonstrate the effectiveness of working with local community-based organizations to develop health literacy plans to increase the availability, acceptability, and use of COVID-19 public health information and services by racial and ethnic minority populations, and other populations considered vulnerable for not receiving and using COVID-19 public health information. The project has been awarded to a local healthcare coalition for implementation over the next two years. • Received a$500,000 grant as part of US Economic Development. • Administered the Build Back Better Regional Challenge. The grant supports submission of a second application that will enhance the regional agricultural ecosystem. The County is serving as the lead institution of a coalition of local non-profits, cooperatives, and academic institutions. • Supported the visitor/tourism sector during the COVID-19 pandemic through the event request exemption process. Over a thousand requests have been addressed, with safe conduct of activities providing employment and economic benefits for the Island. • Actively sought applicants to the County's Boards, Commissions and Advisory Committees while encouraging public participation in making critical decisions and recommendations that ultimately impact Hawaii County. To achieve this goal,the office reached out to community via press releases, contacting Council Members, calling upon existing Boards and Commissions staff, along with current members, and posting announcements on the County's website and social media platforms. • Worked to establish a County mobile application focused on providing real-time, accurate information to the community. • Implemented a county complaint intake system in the Office of the Mayor to review and respond to varying complaints/messages from the community. • Worked with the Department of Public Works to establish a system for mobile app intake of issues (i.e.,potholes, downed stop signs, faulty streetlights, etc.). • Hosted the first ever"TEDxCountyofHawai`i"to share how local insights (cultural and environmental) can create global solutions on a global platform. • Entered into a Trillion Trees agreement to work with likeminded organizations worldwide to pledge to plant one trillion trees by 2050 in order to reduce the harming effects of climate change. •. Assisted in the acquisition of the Gateway Center (at the Natural Energy Lab Hawai`i)to be used as a global learning lab and think tank for Arizona State University students studying in Hawai`i. • Partnered with the Hawai`i Community Foundation, University of Hawai`i, and the University of Arizona to work toward ahapua`a-based solutions at I`ole in North Kohala. 162 MANAGEMENT OFFICE OF THE MAYOR Program Measures FY 2021-22 FY 2022-23 FY 2023-24 Actual Budget Estimate Incoming Correspondence 563 2,000 1,000 Appointments to Boards and Commissions 93 40 50 Proclamations issued 88 102 120 Mayor's Messages 40 80 90 Certificates 75 140 160 Mayor's Event Requests N/A 115 130 Program Expenditures FY 2020-21 FY 2021-22 FY 2022-23 Actual Budget Request Number of Positions 21 20 21 Salaries and Wages 1,434,182.28 1,455,346 1,545,558 Operations 1,122,826.99 254,054 316,702 Equipment 1,961.09 3,375 3,375 Program Total 2,559,774.89 1,716,775 1,865,635 Personnel Position Summary FY 2020-21 FY 2021-22 FY 2022-23 Position Title Authorized Authorized Request Mayor 1 1 1 Managing Director 1 1 1 Deputy Managing Director 1 1 1 Administrative Services Assistant I 1 1 1 Administrative Specialist 1 1 1 Clerical Services Assistant 3 3 3 Data Processing Control Clerk I 1 1 1 Executives Assistant Aide 1 I 1 Executive Assistant II(1/2T) 1 1 1 Executive Assistant III 4 4 4 Homeless Program Specialist 1 - - Organizational Development Specialist(1/2T) - - 1 Private Secretary to the Managing Director 1 1 1 Private Secretary to the Mayor 1 1 1 Program Manager(Temp) 1 1 1 Public Relations Specialist 1 1 1 _ Student Helper I 1 1 1 Total 21 20 21 163 MANAGEMENT COST OF GOVERNMENT Program Description The Cost of Government Commission(COGC) studies and investigates the organizations and methods of operations of all County departments, commissions, boards, offices, and other instrumentalities of all branches of the County government and determines what changes, if any,may be desirable. Program Objectives 1. Examine and investigate the organizations and methods of operations of all County departments, commissions, boards, offices, and other instrumentalities of all branches of the County government and determine and recommend changes, if any, by the Charter-imposed deadline. Program Highlights The current Hawai`i County COGC was appointed and confirmed at the end of 2021. pursuant to Chapter 2 of the Hawai`i County Charter(2020). The Charter authorizes nine members to represent each of the nine council districts in Hawai`i County. After each of the nine members took their Oath of Office, COGC held its first meeting on January 27, 2022. Commissioners defined priority areas to focus their attention. It was determined that the primary focus areas would be 1)permitting/construction/licensing; 2) environmental management/solid waste/wastewater; and 3) information technology/automation/ electronic records/digital payments. A secondary focus area of car and vehicle costs/ vehicle types/vehicle maintenance was also created. Lastly, within a tertiary focus area, 1) water system efficiency/well and pipe maintenance; 2)public access, open space, and natural resources (PONC) expenditures; 3) roads/transportation/public works; and 4) optimizing number of commissions/boards. Throughout the year, COGC invited the directors of each department to share an overview of their department, cost savings and efficiency opportunities within those departments, and answer questions from each commissioner. COGC also invited other county resources, such as the newly appointed County Auditor,to participate in meetings. 164 MANAGEMENT COST OF GOVERNMENT Program Highlights (continued) The community also participated with the COGC throughout the year. At several meetings, community members participated in-person,provided written testimony, or appeared before the Commission via the Zoom meeting platform. To streamline the process of getting specific recommendations, the COGC established Permitted Interaction Groups (PIGs) during the summer and used those insights and findings in the Fall to come to conclusions captured within their report, which is posted to the Boards and Commissions page on the county website. https://records.hawaiicounty.gov/weblink/l/doc/118555/Pagel.aspx Program Measures FY 2020-21 FY 2021-22 FY 2022-23 Actual Budget Estimate Departments/boards/commissions reviewed N/A N/A N/A Program Expenditures FY 2020-21 FY 2021-22 FY 2022-23 Actual Budget Estimate Operations N/A 4,000 Program Total N/A 4,000 165 This page intentionally left blank MASS TRANSIT AGENCY MASS TRANSIT AGENCY _. ...... .__._��. ... .�GENERAL FUND Program Description Refer to Mass Transit Agency under the General Excise Tax(GET) Fund Section. Program Objectives Refer to Mass Transit Agency under the GET Fund Section. Program Highlights Refer to Mass Transit Agency under the GET Fund Section. Funding Source and Position Count General Fund $ 20,000 General Fund Grant Revenue $14,644,039 Grant Revenue/Other Total Budget: $14,664,039 Total Number of Positions 166 MASS TRANSIT AGENCY GENERAL FUND Program Expenditures FY 2021-22 FY 2022-23 FY 2023-24 Actual Budget Request Number of Positions - - - Salaries and Wages 22,525.16 190,144 242,212 Operations 5,646,597.52 2,376,606 1,346,663 Equipment - 6,561,431 13,075,164 Program Total 5,669,122.68 9,128,181 14,664,039 • • • • 167 miscELLimEotjs MISCELLANEOUS ANIMAL CONTROL Program Description The program management staff is responsible for the County of Hawai`i Animal Control Program,which involves enforcing Hawai`i County Code Chapter 4 Animal Control related laws and State of Hawaii Laws (Hawai`i Revised Statutes Chapters 143, and portions of Chapter 711). These laws currently include ordinances related to the following: • Dangerous/Vicious Dogs • Stray Animals/Impoundment • Animal Licensing/microchipping • Cruelty and Neglect Investigations The Animal Control Officers (ACOs) are badged through training provided by the Hawai`i Police Department and County agencies. The ACOs respond and resolve animal control situations by educating the public about responsible pet ownership, appropriate animal control laws and penalties, as well as issuing complaint and comply notices, citations, and dangerous/vicious dog designations. ACOs are available 24-hours a day, seven days a week to respond to animal related emergencies. The Animal Control Program(ACP) accepts domesticated animals, regardless of condition, into its shelters as applicable by law. Staff is responsible for the sheltering and caring of animals in their care under the terms of the Hawaii Revised Statutes and providing opportunity for reunification with the animal owners. Program Objectives 1. 90% of vicious dog calls will be responded to within two hours. 2. 90%of loose animals posing a public safety hazard calls will be responded to within two hours. 3. 90%of injured animal related calls will be responded to within two hours. 4. 90% of calls for animal control assistance by the police will be responded to within three hours. 5. 90% of animal cruelty and neglect cases will be responded to in 24 hours and resolved in 14 working days. 6. 90% of license, loose dog and any non-cruelty/neglect cases will be responded to in 48 hours and resolved in five working days. 7. Eighty-four Sweeps of problem communities per year. 168 MISCELLANEOUS ANIMAL CONTROL Program Highlights In late June 2021,the Hawai`i Police Department was tasked with the management of the County of Hawai`i Animal Control Program,pending the County's assessment and determination on future management of the Animal Control Program(ACP). During the FY 2021-22,the program operated at an interim level due to the limited staffing, resources, and shelter site availability. Hiring efforts will continue to bring staffing to sufficient levels to successfully manage the program. In June 2022, the County of Hawai`i purchased a shelter facility in Orchid Land, affording the ACP additional space to operate as a permanent County owned shelter. To allow for further evaluation and buildup of the ACP,the pilot project was extended to the end of the FY 2023-24. 169 MISCELLANEOUS ANIMAL CONTROL Program Measures *FY 2021-22 FY 2022-23 FY 2023-24 Actual Budget Estimate _ Percentage of vicious dog calls will be responded to within 168 calls/ 90% 90% two hours 100% Percentage of loose animals posing a public safety hazard 112 calls/ 90% 90% calls will be responded to within two hours 100% Percentage of injured animal related calls will be responded to 561 calls/ 90% 90% within two hours 100% Percentage of animal control assistance by the police will be 178 calls/ 90% 90% responded to within three hours 100% Percentage of animal cruelty and neglect cases will be 150 calls/ 90% 90% responded to in 24 hours and resolved in 14 working days 100% Percentage of license,loose dog and any non-cruelty/neglect 923 calls/ 90% 90% cases will be responded to in 48 hours and resolved in five 99% working days Number of sweeps of problem communities per year 124 100 100 Animal Intake Stray/Feral 1,865* 10,000 5,000 Owner Surrendered 297 2,500 1,000 Total Intake 2,162 12,500 6,000 _ Redeemed 413 1,000 1,000 Adopted 977 3,500 2,500 Adopted animal returned for health reasons 0 20 20 Adoption percentage(Based on total intake numbers) 45.2% 40.0% 40% Adoption percentage(Based on Adoptable Animals) 92.3% 100.0% 95% Animal control related calls 10,195 8,250 8,250 Dog license issued 301 7,500 7,500 Dog license fees collected $789.20** $20,750 $20,750 Cat licenses issued 0 1,000 0 After-hour emergency call-outs 317 1,200 1,200 Miles traveled 195,578 210,000 210,000 Dead animals collected N/A*** 600 N/A Complaint/comply notices issued 3 1,000 1,000 *Under HIHS,intake statistics included feral cats,mongoose,chickens and other livestock that the Hawai`i County Code,Chapter 4,does not require intake of healthy feral animals. **Dog licenses were not issued until January 2022 ***N/A=Not Available since transition to COH Animal Control pick-up of deceased animals are being conducted by County Department of Public Works and State Highways personnel. 170 MISCELLANEOUS ANIMAL CONTROL Program Measures (continued) Citations issued HCC 4-30 Dog Running Loose 3 250 250 HRS 143-2 License Violation 0 50 50 HRS 7-11-1109 Cruelty to Animals 0 35 35 Other(inc.Vicious Dog) 0 90 90 Total Citations 3 425 425 Citations issued to repeat offenders 0 40 40 Number of animal pickups 1,313 400 400 Number of trap rentals 0 1,000 1,000 Spay/neuter coupons issued 0 3,500 0 Number of Animal Control Officers Kea'au(also serving Hilo,Hamakua,Kea'au,Puna, 8 5 8 Ka`u) Kona(also serving South Kona,Oceanview) 3 3 7 Waimea(also serving Honoka`a,Waikoloa,.Kohala) N/A**** 4 N/A**** Total Animal Control Officers 11 12 15 ****During FY 2021-22,COH Animal Control did not have a shelter in Waimea. We do not currently have a shelter in Waimea. Program Expenditures FY 2021-22 FY 2022-23 FY 2023-24 Actual Budget Request Operations 1,467,885.39 3,414,013 3,528,325 Program Total 1,467,885.39 3,414,013 3,528,325 171 MISCELLANEOUS HOMELESSNESS Program Description The Office of Housing and Community Development shall establish and administer programs addressing homelessness within the County of Hawai`i utilizing designated funds deriving from a percentage of revenue collected annually from the real property tax on residential tier two properties. Program Objectives 1. Execute and manage contracts that are in alignment with the Homelessness and Housing Strategic Roadmap that will work in ensuring that the number of households experiencing homelessness is rare, brief, and non-recurring. 2. Design and implement a system that collects, measures and documents outcomes achieved by entities who receive funding through the County Homelessness and Housing fund. 3. Complete Phase 1 of the Kukuiola Assessment Center and Emergency Shelter. 4. Leverage existing funding sources to support resources needed to ensure families continue to move towards increased self-sufficiency. 5. Build the capacity and delivery of Financial Empowerment Services. Program Highlights • Program began on July 1, 2022. Program Expenditures FY 2021-22 FY 2022-23 FY 2023-24 Actual Budget Request Operations n/a 9,939,925 9,938,025 Equipment n/a 10,075 11,975 Program Total n/a 9,950,000 9,950,000 172 MISCELLANEOUS MISCELLANEOUS/COUNTYWIDE COSTS FY 2021-22 FY 2022-23 FY 2023-24 Actual Budget Request Animal Control 1,467,885.39 3,528,325 3,528,325 Nonprofit Grants 2,485,262.50 3,115,000 2,500,000 Schools 15,528.75 52,650 52,650 Homelessness n/a 9,950,000 9,950,000 Fringe Benefits State Retirement System 56,171,032.57 64,500,000 65,500,000 FICA 6,708,277.44 7,500,000 8,000,000 • County Pensions 38,048.29 66,000 66,000 Health Fund 16,762,402.18 20,000,000 20,500,000 Post-employment Benefits 38,318,871.70 42,946,000 44,136,000 Worker's Compensation 4,946,430.23 4,457,289 4,957,289 Unemployment Compensation 200,708.94 425,174 425,174 Vacation Pay - 1,000,000 1,000,000 Total Fringe Benefits 123,145,771.35 140,894,463 144,584,463 Bond Issue/Debt Service Interest 17,253,116.00 15,973,612 16,319,434 Bond Redemption 28,542,236.00 33,525,518 31,641,499 Total Bond Issue/Debt Service 45,795,352.00 49,499,130 47,960,933 Supplemental Transfers Transfer to Capital Project Fund 41,384.03 - - Transfer to Housing Fund 1,912,102.00 11,141,320 11,381,033_ Transfer to Self-Insurance Fund - 1,000,000 2,000,000 Transfer to Solid Waste Fund 23,975,360.00 28,916,044 29,552,658 Transfer to Golf Course Fund 743,160.00 790,367 895,681 Transfer to Disaster/Emergency Fund 3,676,153.18 4,260,000 4,313,500 Transfer to Public Access/Open Space Preserve Fund 7,454,023.49 8,588,000 8,695,000 Transfer to Pub Acc/Open Space Preserve Maint Fund 284,894.16 1,073,500 1,086,875 Transfer to Budget Stabilization Fund 250,000.00 250,000 250,000 Transfer to Sewer Fund 1,620,686.00 3,446,553 3,946,553 Trans to Community Benefit Fund - 250,000 250,000 Total Supplemental Transfers 39,957,762.86 59,715,784 62,371,300 Other Costs Provision for Compensation Adjustment - 14,701,372 3,500,000 Sundry Refund (279.98) 15,000 15,000 Provision for Reallocation - 35,000 35,000 Miscellaneous Insurance Claims&Judgments 3,480,973.71 4,925,000 5,425,000 Public Safety Disaster/Emergency 299,870.30 1,000,000 1,000,000 Provision for Energy&Fuel - - 2,000,000 Provision for Training - - 1,000,000 Miscellaneous(Block&Housing Grants,Home Pgm) 5,667,325.06 350,000 350,000 Total Other Costs 9,447,889.09 21,026,372 13,325,000 173 PARKS & RECREATION PARKS & RECREATION DEPARTMENT SUMMARY Mission Statement To provide a wide array of services for the public with excellence, integrity and aloha. Department Goals Service • Provide and/or facilitate a wide array of recreational opportunities, services and opportunities that meet the needs of the Big Island community while maintaining the cultural uniqueness of our rich heritage, diversity and the aloha spirit. • Conduct the P&R"Service Survey" to evaluate the quality of services provided and report the results quarterly. • Keep the public informed of the availability of programs and facilities via various media outlets including a departmental website. Facilities • Provide safe, clean, enjoyable, accessible and aesthetically pleasing facilities by: o Implementing the transition plan for ADA compliance. o Implementing the transition plan for playground safety and equipment. o Continuing to develop and implement maintenance standards. o Maintaining a five-year plan for repairs and maintenance. o Providing regular facility and safety inspections and monitoring the results and recommendations. o Determining the need for additional recreational facilities throughout the Big Island via public meetings and service surveys. o Assessing current facility use and analyzing for optimum utilization. Fiscal Responsibility • Refine fiscal management and performance of the department. • Develop alternative strategies to generate supplemental resources in order to maintain and enhance operations (grants, cost sharing, donations, etc.). Funding Source and Position Count General Fund $27,927,118 General Fund 419 Grant Revenue $ 1,478,150 Grant Revenue/Other 2 Other $ 646,750 Total Budget: $30,052,018 Total Number of Positions 421 174 PARKS & RECREATION DEPARTMENT SUMMARY Department Goals (continued) Partnerships • Create public/private partnerships to improve and maintain recreational facilities and enhance programs. Safety • Provide proper safety equipment for all employees. • Maintain, update and keep all employees current with health and safety requirements and testing, such as hearing tests,hepatitis immunization for covered individuals, CDL licenses, etc. • Perform regular safety inspections of all facilities. • Provide a mechanism to address safety concerns of all employees. Training • Provide for personal and professional growth opportunities for all staff. 175 PARKS & RECREATION 'ALAE CEMETERY Program Description The 'Alae Cemetery provides an affordable and accessible public memorial park to accommodate the burials of the general public. Program Objectives 1. Conduct maintenance and repair activities. 2. Assign and record all burials. Program Highlights Custodial facility for the Annual Ireito Hoyo Service was held on August 28, 2022. Removed vegetation needed to fence the entire unfenced area along the perimeter of the cemetery. Program Measures FY 2021-22 FY 2022-23 FY 2023-24 Actual Budget. Estimate Total Acreage 42.37 42.37 42.37 Burials 79 70 110 Program Expenditures FY 2021-22 FY 2022-23 FY 2023-24 Actual Budget Estimate Number of Positions 4 4 4 Salaries and Wages 160,045.54 190,394 206,378 Operations 8,131.95 6,516 6,315 Equipment - 225 426 Program Total 168,177.49 197,135 213,119 Personnel Position Summary • FY 2021-22 FY 2022-23 FY 2023-24 Position Title Authorized Authorized Request Park Caretaker I 2 2 2 Power Mower Operator 2 2 2 Total 4 4 4 176 PARKS & RECREATION VETERANS CEMETERIES - EAST AND WEST HAWAI'I Program Description The East and West Hawai`i Veterans Cemeteries accommodate the local burial needs of Big Island Armed Forces Veterans and eligible family members. Program Objectives 1. Continue to coordinate development of the East and West Hawai`i Veterans Cemeteries with the Veterans Advisory Committee and the Department of Defense. • Address the findings of the recent Department of Veteran's Affairs, Office of the Inspector General Compliance Inspection conducted in June 2021; currently 90% compliant. 2. Performs interments, grounds maintenance and facilities maintenance in accordance with the National Cemetery Administration(NCA)Veterans Cemeteries standards. 3. Assign and record all burials. 4. Foster a customer service culture. Program Highlights Implemented NCA Procedures for: - Receiving and inspecting headstones,markers and niche covers. - Cleaning and storing headstones, markers and niche covers. - Setting and installing - Placing and aligning headstones and markers in first and second interments. - Placing and aligning headstones and markers in existing sections, including fine tune alignment. The International Association of Lions Clubs volunteered to clean headstones. Changed from doing one plot with one reserve for spouse to double depth. 177 • PARKS & RECREATION VETERANS CEMETERIES - EAST AND WEST HAWAII Program Measures FY 2021-22 FY 2022-23 FY 2023-24 Actual Budget Estimate Total Acreage 78.78 78.78 78.78 Burials 236 250 250 Program Expenditures FY 2021-22 FY 2022-23 FY 2023-24 Actual Budget Estimate Number of Positions 5 5 5 Salaries and Wages 139,745.81 183,940 199,972 Operations 74,024.68 66,822 91,846 Equipment - 450 426 Program Total 213,770.49 251,212 292,244 Personnel Position Summary FY 2021-22 FY 2022-23 FY 2023-24 Position Title Authorized Authorized Request Equipment Operator II Temp 1 1 1 Park Caretaker I 3 3 3 Veterans Cemetery Caretaker/Equip Operator 1 1 1 Total 5 5 5 178 PARKS & RECREATION RURAL CEMETERIES Program Description The Parks Maintenance Division ensures that the grounds and facilities of cemeteries in Hamakua,Kohala, and Kona are properly maintained. Program Objectives 1. Continue maintenance of cemetery grounds. 2. Assign and record all burials. Program Highlights No projects done at this time. Program Measures FY 2021-22 FY 2022-23 FY 2023-24 Actual Budget Estimate _ Cemeteries Burials North Hilo/Hamakua District: 7 4 5 Honoka`a,Kukuihaele,Kuka`iau,Laupahoehoe North/South Kohala District: 34 16 16 Hawr.,Waimea North/South Kona District: 28 20 20 Keopu,Na`alehu Program Expenditures FY 2021-22 FY 2022-23 FY 2023-24 Actual Budget Estimate Operations 1,183.33 1,200 1,200 Program Total 1,183.33 1,200 1,200 179 PARKS & RECREATION HAWAI'I COUNTY BAND Program Description The Hawai`i County Band was established in 1883 and has provided music for parades, concerts, festivals, ceremonies, and other special events County-wide for the past 139 years. The Hawai`i County Band performs as a representative of the County of Hawai`i and continues to enhance events by providing live music performances. The band also serves as a musical resource for the County and State of Hawai`i. Program Objectives 1. Provide musical services for island residents and visitors by working with community organizations and providing 40 musical services annually (e.g. parades, ceremonies, festivals, concerts and special events). 2. Provide 12 monthly Mo`oheau Bandstand concerts that are entertaining, educational, musically challenging, and historically significant. 3. Feature at least two young musicians as soloists at the April or May Mo`oheau Bandstand Concert,which provides musical education opportunities for the youth of the County of Hawai`i. 4. Introduce 20 new musical pieces per year to provide musical challenges to the band members. Program Highlights • Provided 20 performance services. A considerable number of our performances were cancelled due to COVD-19 restrictions. • Featured nine monthly Mo`oheau Bandstand Concerts which is a 100 plus year tradition. • Mo`oheau Bandstand April and May Concerts featured young musicians as soloists. • Participated in July 4th Mo`oheau Bandstand Concert in conjunction with the Fireworks Display. 180 PARKS & RECREATION HAWAI'I COUNTY BAND Program Measures FY 2021-22 FY 2022-23 FY 2023-24 Actual Budget Estimate Performance Services 20 40 40 Rehearsals 95 95 95 Number of Events: Parades 1 5 5 Ceremonies 3 6 6 Concerts 12 15 15 Special Events 4 6 6 Program Expenditures FY 2021-22 FY 2022-23 FY 2023-24 Actual Budget Request Number of Positions 40 40 40 Salaries and Wages 187,204.48 261,691 280,158 Operations 3,910.77 4,322 13,133 Equipment - 50 70,050 Program Total 191,115.25 266,063 363,341 Personnel Position Summary FY 2021-22 FY 2022-23 FY 2023-24 Position Title Authorized Authorized Request Band Director 1 1 1 Assistant Band Director(Hrly) 1 1 1 Musician I(Hrly) 4 4 4 Musician II (Hrly) 7 7 7 Musician III (Hrly) 10 10 10 Musician IV(Hrly) 9 9 9 Musician V(Hrly) 8 8 8 Total 40 40 40 Note: All positions are part-time with the exception of the Band Director. 181 PARKS & RECREATION �� WEST HAWAII SAND Program Description The West Hawai`i Band provides music for parades, ceremonies and other events, principally in the Hamakua, Kohala and Kona districts,to support and inspire traditional and emerging cultural, charitable, educational,recreational and economic activities, and provides musical enjoyment and satisfaction for residents and visitors of diverse ages and backgrounds,through performance and rehearsal. Program Objectives 1. Provide musical services for island residents and visitors by working with community organizations and providing 20—25 musical services annually (e.g. parades, ceremonies, festivals, concerts, and special events). 2. Provide six concerts that are entertaining, educational, musically challenging and historically significant. 3. Feature a young musician as soloist at the March or May monthly concert, to provide music education opportunities for the young musicians of Hawai`i County. 4. Introduce 20 new pieces per year to provide musical challenges for the band. Program Highlights • The West Hawai`i Band provided fifteen performance services as many services were cancelled due to COVID-19 restrictions. • The band continued to rehearse on a weekly basis at the West Hawai`i Civic Center. • The West Hawai`i Band has introduced ten new pieces. Program Measures FY 2021-22 FY 2022-23 FY 2023-24 Actual Budget Estimate Performances 15 20 20 Rehearsals 45 45 45 182 PARKS & RECREATION WEST HAWAI'I BAND Program Expenditures g P FY 2021-22 FY 2022-23 FY 2023-24 Actual Budget Request Number of Positions 19 19 19 Salaries and Wages 21,283.90 43,666 46,464 Program Total 21,283.90 43,666 46,464 Personnel Position Summary FY 2021-22 FY 2022-23 FY 2023-24 Position Title Authorized Authorized Request Assistant Band Director (Hrly) 1 1 1 Musician I(Hrly) 4 4 4 Musician II(Hrly) 7 7 7 Musician III(Hrly) 6 6 6 Musician IV(Hrly) 1 1 1 Total 19 19 19 Note: All positions are part-time. 183 PARKS & RECREATION ADMINISTRATION Program Description The Parks &Recreation Administration provides organizational support services to all the divisions/sections to achieve the development and implementation of the p p department's mission. Program Objectives 1. Continue to update information for Divisions and Sections on the County of Hawai`i website on an as needed basis. 2. Continue implementation of the transition plan for accessibility to public facilities during the fiscal year. 3. Continue implementation of the transition plan for playground safety and accessibility during the fiscal year. 4. Maximize resources by encouraging the "Friends of the Park"program and identify a minimum of five community service projects that focus on maintenance and/or improvements to park facilities. 5. Provide at least one technical job specific training for 50% of administrative staff. Program Highlights • Conducted a cash handling and internal controls training for various Parks and Recreation staff. • Reopened the Honoka`a Swimming Pool after completion of extension renovations. • Reopened the Pana`ewa Zoo after the completion of the Pana`ewa Zoo and Pana`ewa Equestrian Center Accessibility Improvements-project. • Completed the Na`alehu Park and Community Center Accessibility Improvements project. • Completed the Pahala Ballfield Facility Accessibility Improvements project. • Transitioned out of COVID-19 emergency operations and modified programs with the end of governmental emergency proclamations. • Executed 37 Recreation Educator contracts for our Elderly Activities and Culture and Education programs and 48 employee contracts for Summer/Intersession programs. • 184 PARKS & RECREATION ADMINISTRATION Program Measures FY 2021-22 FY 2022-23 FY 2023-24 Actual Budget Estimate Camping Permits Issued 8,011 7,000 7,700 Pavilion Permits Issued 1,432 2,500 2,500 No of Completed Service Surveys 292 500 400 Surveys Rating Quality of Service as Satisfactory or 98.6% 85% 85% greater Surveys Rating Facilities as Adequately Maintained 100% 90% 90% Program Expenditures FY 2021-22 FY 2022-23 FY 2023-24 Actual Budget Request Number of Positions 26 27 27 Salaries and Wages 1,493.376.19 1,645,688 1,824,574 Operations 862,982.53 1,019,173 887,491 Equipment 8,547.37 1,816,900 53,182 Program Total 2,364,906.09 4,481,761 2,765,247 185 PARKS & RECREATION ADMINISTRATION Personnel Position Summary FY 2021-22 FY 2022-23 FY 2023-24 Position Title Authorized Authorized Request Parks&Recreation Director 1 1 1 &Recreation Director 1 1 Deputy Parks1 Account Clerk 3 3 3 Accountant I 2 2 2 Accountant IV 1 1 1 1 Architectural Drafting Tech I 1 1 1 Architectural Drafting Tech II 1 1 1 Business Manager 1 1 1 Clerk II 1 1 1 Clerk III 2 2 2 Department Contracts Assistant 1 1 1 Human Resources Assistant 1 1 1 Human Resources Program Specialist 1 1 1 Human Resources Technician I 1 1 1 Information&Education Specialist I - 1 1 Park Planner 1 1 1 Park Projects Manager 4 4 4 Private Secretary 1 1 1 Projects Administrator 1 1 1 Student Helper I 1 1 1 Total 26 27 27 186 PARKS & RECREATION PARKS MAINTENANCE Program Description The Parks Maintenance Division maintains inland parks,beach parks,playgrounds, ball fields, and other recreational facilities;undertakes construction,repairs and renovation projects for buildings, equipment and grounds; and operates a storeroom for departmental maintenance supplies. Program Objectives 1. Maintain completion range of approximately 2,300 work orders on an annual basis. 2. Undertake two park improvements projects per district, one of which involves a community group. 3. Monitor complaints filed for strategic planning purposes for maintenance and services improvements. • Record complaints by: received date&time,name, contact information, description, referred district supervisor, date completed and minor/major. 4. Provide park users with safe facilities and grounds. • Conduct safety inspections of P&R facilities: 1. Every three months with responsible supervisor(nine crews). 2. Every six months by the Park Superintendent. 3. Playground and Skateboard Park inspections every month. 5. Provide employees with a safe working environment. • Participate with department safety committee and discuss and evaluate accident/incident reports. • Correct any hazardous conditions or practices. • Provide a minimum of one safety instructional session per crew each month. • Review and upgrade Park Maintenance Safety and Health Programs. Program Highlights • Park Maintenance—Maintain and Repair Existing Facilities The Parks Maintenance Division maintained inland parks,beach parks,playgrounds, ball fields, County cemeteries, East and West Hawai`i Veterans Cemeteries, Community Centers and other departmental facilities. We provide the public with safe repair and renovation projects for buildings, equipment, grounds and support landscaping and beautification projects. Beautification projects and beach cleanups were accomplished with assistance from public/private partnerships and volunteer projects. 187 PARKS & RECREATION PARKS MAINTENANCE Program Highlights (continued) • Plumbers Total Work Order Generated: 339 Work Orders Completed: 330 • Fencing and Waxing Crew Total Work Orders Generated: 96 Works Ordered Completed: 54 • Electricians Total Work Order Generated: 272 Work Ordered Completed: 260 • Pump Mechanic Total Work Orders Generated: 1 Work Orders Completed: 1 • Painters Total Work Orders Generated: 76 Work Orders Completed: 38 • Carpenter Shop Total Work Orders Generated: 525 Work Orders Completed: 460 • Waimea/S Kohala B & G Total Work Orders Generated: 27 Work Orders Completed : 20 • Kona B & G Total Work Orders Generated: 412 Work Orders Completed : 401 • Construction Crew Total Work Orders Generated: 171 Work Orders Completed : 90 • Mechanic/Welding Shop Total Work Orders Generated: 564 Work Orders Completed: 504 188 PARKS & RECREATION PARKS MAINTENANCE Program Highlights (continued) • Tree Trimming Total Work Orders Generated: 106 Work Orders Completed : 22 • Vector Control Total Work Orders Generated: 35 Work Orders Completed : 33 Program Measures FY 2021-22 FY 2022-23 FY 2023-24 Facilities Maintained: Actual Budget Estimate Beach Parks 39 39 39 Parks&Playgrounds 65 65 65 Gyms&Recreation Centers,Baseball Fields 98 36 98 Swimming Pools 9 9 9 Tennis Courts 30 20 30 Other Facilities 43 43 43 Complaints Received 45 - 20 Beautification Projects 21 10 25 Work Orders Completed 2,719 1,800 2,300 Safety Instructional Sessions 168 168 168 Program Expenditures FY 2021-22 FY 2022-23 FY 2023-24 Actual Budget Request Number of Positions 170 170 170 Salaries and Wages 7,135,561.88 7,713,820 8,387,530 Operations 3,854,446.69 6,417,490 6,959,124 Equipment 112,399.47 19,058 18,880 Program Total 11,102,408.04 14,150,368 15,365,534 189 PARKS & RECREATION PARKS MAINTENANCE Personnel Position Summary FY 2021-22 FY 2022-23 FY 2023-24 Position Title Authorized Authorized Request Account Clerk 1 1 1 Building&Grounds Utility Worker 5 5 5 Building&Grounds Utility Worker-Temp 2 2 2 Building Maintenance Worker 3 3 3 Building Maintenance Worker-Temp 1 1 1 Building Repair and Maintenance Supervisor 1 1 1 Carpenter-Cabinet Maker 2 2 2 Clerk II 1 1 1 Custodian/Groundskeeper I 7 7 7 Electrical Pump-Mechanical Electrician 1 1 1 Electronic Equipment Repairer 1 1 1 Equipment Operator I 1 1 1 Equipment Operator II 6 6 6 Equipment Operator II-Temp 2 2 2 Laborer II 6 6 6' Laborer II-Temp 3 3 3 Lead Carpenter-Cabinet Maker 1 1 1 Lead Electronic Equipment Repairer 1 1 1 Lead Painter 1 1 1 Lead Plumber 1 1 1 Mechanical Repair Welding Supervisor 1 1 1 Mechanical Repairer-Temp 1 1 1 Mechanical Repairer-Welder 3 3 3 Painter 1 1 1 Park Caretaker I 63 63 63 Park Caretaker I—1/2T 1 1 1 Park Caretaker I—2/5T 1 1 1 Park Caretaker I—3/5T 1 1 1 Park Caretaker II 5 5 5 Park Caretaker III 1 1 1 Park Construction&Maintenance Supervisor 1 1 1 Park Facilities Refuse Collector 3 3 3 Park Maintenance Manager 1 1 1 Park Maintenance Supervisor I 2 2 2 Park Maintenance Supervisor II 3 3 3 Park Maintenance Supervisor III 1 1 1 Park Maintenance Supervisor IV 1 1 1 Park Maintenance Supervisor V 1 1 1 Parks District Superintendent 1 1 1 Plumber 2 2 2 Power Mower Operator 11 11 11 190 PARKS & RECREATION _____.___w_._____.__.._ _ _ _ ._ _______ _-_..1 PARKS MAINTENANCE Personnel Position Summary(continued) Power Mower Operator-Temp 1 1 1 Senior Account Clerk 1 1 1 Storekeeper 1 1 1 Tractor Mower Operator 4 4 4 Tractor Mower Operator-Temp 1 1 1 Tree Trimmer 3 3 3 Tree Trimmer-Equipment Operator II 1 1 1 Tree Trimmer-Heavy Truck Driver 1 1 1 Tree Trimming Crew Supervisor 1 1 1 Tree Trimming—Park Maintenance Supervisor 1 1 1 Vector Control Specialist 3 3 3 Total 170 170 170 191 PARKS & RECREATION RECREATION Program Description The Recreation Division plans and coordinates organized recreation, athletics, aquatics and arts and crafts activities for all age groups at recreation centers and aquatic facilities throughout the County of Hawai`i. Program Objectives 1. Provide or assist in the facilitation of a minimum of four types of organized athletic activities in each district. Athletic activities shall include basketball,baseball/softball, volleyball,football,track and field,pickleball,futsal, etc. These activities shall be provided on a quarterly basis with the intent of servicing at least 500 youth and 200 adults per district. a. Provide a minimum of one athletic activity per recreation facility cluster,with the specific purpose of introductory level instruction. These introductory athletic activities shall be provided on a quarterly basis with the intent of servicing at least 100 youth and/or adults per recreation facility cluster. 2. Provide or assist in the facilitation of a minimum of six arts and craft activities per district, for youth and/or adults. Arts and crafts activities include, seasonal crafts,hobby crafts, culture art practices, introductory art lessons, lessons in craftsmanship, etc. These activities shall be provided on a quarterly basis with the intent of servicing at least 100 • youth and 50 adults per district. a. Provide a minimum of one arts and crafts activity per recreation facility cluster, for youth and/or adults. These activities shall be provided on a quarterly basis with the intent of servicing at least 25 youth and/or adults per recreation facility cluster. 3. Provide a minimum of two district-wide events with the intent of servicing at least 200 youth and 200 adults per year. These events shall include holiday/seasonal events and community resource fairs. 4. Provide a minimum of two island wide special events with the intent of servicing at least 1,000 youths and 500 adults per year. These events shall include track and field meets, `Ohana shoreline Fishing Tournament, etc. 5. Develop a minimum of six partnerships with other recreation providers, as well as community organizations to maximize service and activities to the public. These partnerships could include working with the Department of Land and Natural Resources for hiking, malama `aina(conservation)projects, Hawai`i Island Food Basket in services provided to the community,the Ironman organization for a youth triathlon, etc. 192 PARKS & RECREATION RECREATION Program Objectives (continued) 6. Maintain safe recreation facilities for all activities,patrons, and employees. Conducting daily facility safety inspections and completing work orders as necessary to correct unsafe conditions. A comprehensive safety inspection shall be conducted on a semi-annual basis (July and December). Program Highlights Track& Field Meets (4 Annual Events) The Track&Field program has been extremely successful for many years. Two events are typically held per year—Age Group Track Meet and Exponent Track Meet. Both events are held on the east side and west side for a total of four track&field meets. Averaging 750 participants per event with at least 1,000 in attendance. The track& field program which dates back to the 1940's allowed us to showcase the many talented youth of our island. In FY 2021-22,the annual Track&Field programs were cancelled due to the ongoing COVID-19 pandemic and the unavailability of Department of Education facilities (Konawaena and Waiakea High School Tracks). Personnel were tasked to provide a modified program for each district. In March and April 2022,Puna/Ka`u, Hilo, Hamakua, and North/South Kohala districts provided modified track&field meets. Food Distribution Events Staff assisted in numerous events that provided island wide support. Event partnerships were formed with the Hawai`i Island Food Basket, Ironman Foundation—Kahiau Together, and Hamakua-Kohala Health. During the event, Recreation staff assisted with traffic control and ensured all recipients followed COVID protocols. All five districts assisted with the program. 2021 Richardson's Roughwater Swim This event was held on August 8, 2021 at Richardson's Ocean Park. The registration and event protocols were modified to accommodate as many participants as possible. There were a total of 129 registered participants, who started the race in a series of waves to allow for more efficient social distancing. 193 PARKS & RECREATION RECREATION Program Measures FY 2021-22 FY 2022-23 FY 2023-24 Program/Events Countywide Countywide Countywide Participants Participants Participants Actual Budget Estimate Instructional Sports Program(Baseball, Softball, Basketball,Floor Hockey,Pickle Ball,Volleyball, 57,051 2,000,000 500,000 Tennis,Track&Field,Croquette) Arts&Crafts 29,149 35,000 35,000 Organized P&R Sports Games/Clinics(Baseball, Basketball,Volleyball) 11,764 1,100,000 200,000 Music and Dance 32,896 50,000 50,000 Drama, Storytelling,Puppetry 16,750 22,000 20,000 Physical Fitness/Aerobic for Tots to Senior Citizens 226,477 500,000 300,000 Outdoor/Nature Activities/Hiking Programs 92,436 105,000 105,000 Special Events 160,850 180,000 180,000 TOTAL 2,274,584 4,890,000 3,000,000 Persons Utilizing Facilities—Total 3,027,390 4,500,000 4,500,000 Program Expenditures FY 2021-22 FY 2022-23 FY 2023-24 Actual Budget Request Number of Positions 52 52 52 Salaries and Wages 2,329,964.92 2,634,285 2,822,352 Operations 549,928.53 841,605 871,413 Equipment 20,276.01 5,000 5,000 Program Total 2,900,169.46 3,480,890 3,698,765 194 PARKS & RECREATION RECREATION Personnel Position Summary FY 2021-22 FY 2022-23 FY 2023-24 Position Title Authorized Authorized Request Account Clerk 1 1 1 Clerk II 1 - - _ Clerk III 1 __ 2 2 Recreation Administrator 1 1 1 Recreation Director II 22 22 22 __ Recreation Director II—1/2T 1 1 1 _ Recreation Director IV 5 5 5 Recreation Specialist II 3 3 3 Recreation Technician II 6 6 6 Recreation Technician II—1/2T _ 3 3 3 Recreation Technician III 4 4 4 Recreation Technician III—1/2T 2 2 2 _Recreation Technician III—3/4T 1 1 1 Senior Account Clerk1 1 1 Total 52 52 52 195 PARKS & RECREATION SUMMER FUN AND INTERSESSION Program Description Summer and intersession programs are provided for elementary-aged children. These enrichment programs incorporate team sports, games, arts and crafts, drama,music, dance and excursions. Program Objectives L Provide a minimum of 20, six-week Summer Fun programs island wide. 2. Work in partnership with the Department of Education Child Nutrition Program and vendors with county meal contracts to sponsor free lunch programs for all summer fun sites that qualify and meet the requirements for this program. a. Provide free meals to a minimum of 75% of Summer Fun program participants. 3. Provide a minimum of two special summer enrichment programs such as ocean awareness and teen programs. Programs offered will operate for the same six-week period as Summer Fun programs; with the intent of teaching life skills with emphasis on leadership training. 4. Provide a minimum of two Winter Intersession programs island wide. These two- week programs will incorporate enrichment activities such as arts and crafts, athletic activities, physical fitness, outdoor activities. 5. Provide a minimum of two Fall and two Spring Intersession programs. These one- week programs will provide enrichment opportunities focused on outdoor activities, service learning and malama `aina. 6. Integrate children with disabilities into the summer and intersession programs wherever possible. Program Highlights `Ike Kai Intersession Programs As part of the 'Ike Kai Enrichment Program series,there were three intersession programs held. • During the Fall Intersession,the 'Ike Kai program was held from October 4-7, 2021. There were 30 participants between the ages of 8-12 years old. • The Winter Intersession program was held December 20-30, 2021. The first week participant's ages ranged from 6-8 years old. During the second week,the participants were 9-12 years old. There were 25 participants registered for each week. • The Spring Intersession program was held March 14-18, 2022. The program serviced 30 participants between the ages of 8-12. 196 PARKS & RECREATION SUMMER FUN AND INTERSESSION Program Highlights (continued) The `Ike Kai program goals are to engage the participants in activities focused on ocean awareness and safety. This program incorporates malama `aina principles and other Hawaiian practices such as lawai`a(fisherman). We focus on the health of the coastal ecosystem through education and outreach. The program was held at the Richardson's Ocean Center and Reed's Bay in Keaukaha. Pilikulaiwi Intersession Programs The Pilikulaiwi program typically held during the Fall Intersession was cancelled due to the COVID-19 pandemic. The Spring Intersession program was held March 12-14, 2022. A total of 25 participants were registered, between grades 6th-12th. Utilizing the Gilbert Kahele Recreation Area bunkhouses as its home base,the program travelled to different parts of the island. Activities were organized to learn more about our island and participate in service learning projects. Partnerships with various community resources and organizations were a key component- local historian,Lokelani Brandt; Ocean/Recreation Specialist, Kalani Kahalioumi; and personnel from the Department of Land and Natural Resources. 2021-22 Winter Intersession Programs Winter Intersession programs were held at Pi`ihonua Gym, Waiakea Uka Gym and the Waimea District Park from December 20-30, 2021. Registration at the respective sites were—Pi`ihonua Gym(13), Waiakea Uka Gym (32), and Waimea District Park(26). 2022 Summer Fun Program There were a total of 18 Summer Fun program sites island wide which ran from June 6- July 15, 2022. Maximum registration amounts were determined by the Recreation Division site staff dependent on safe operation limitations. Hilo: Andrews Gym(70),Pana`ewa Gym(41),Kawananakoa Gym (59), Pi`ihonua Gym (49), Hilo Armory (46), Waiakea Uka Gym(80) Hamakua: Papa`ikou Gym(64), Honoka`a Sports Complex(61) Puna/Ka`n: Pahoa Regional Park(55), Kea'au Armory (41), Ka`u Regional Gym(26), Mt.View Gym(14),Na`alehu Community Center(19) North/South Kohala: Waimea District Park(41), Hisaoka Gym(18),Pu'unui Park(17) North/South Kona: Kekuaokalani Gym(76), Yano Hall (19) 197 PARKS & RECREATION SUMMER FUN AND INTERSESSION Program Highlights (continued) The planned Summer Fun program at the Wainaku Gym was cancelled due to low registration numbers and a shortage of summer contract hires/staffing. Typically programs are also held at the Pa'auilo Gym and Papa`aloa Gym, however both sites were closed due to ongoing construction. The free lunch program was offered at 13 summer program sites (All Hilo District sites- including the Pu`u`eo Teen program and `Ike Kai program, Papa`ikou Gym, Honoka`a Sports Complex,Pahoa Regional Park, Kea'au Armory, Mt. View Gym). A combined total of 704 summer program participants (75.7%)were enrolled in the free lunch program provided in partnership with the U.S. Department of Agriculture—Food Service Federal Grant Program. 2022 Special Summer Enrichment Programs There were a total of three special enrichment programs that occurred in the summer, which were also participants in the free lunch program. Two of these programs were teen enrichment programs which operated the same six- week period as the Summer Fun programs. The Teen Scene program at the Pu'u'eo Community Center registered 17 participants. The Waimea Teen Program registered 11 participants. Both programs focused on life skills development and leadership training with activities such as cooking and meal planning and higher education and trade school visitations. The 'Ike Kai program held one-week sessions with a six-week total of 107 participants. Each week there were approximately 20 participants. 198 PARKS & RECREATION SUMMER FUN AND INTERSESSION Program Measures FY 2021-22 FY 2022-23 FY 2023-24 Actual Budget Estimate Persons Served—Summer Fun/Intersession 930 1,700 1,500 PROJECTED SITES/POTENTIAL ENROLLMENT INCLUDING SUMMER/INTER-SESSION/AFTERNOON PROGRAMS i o v k' E R E d E . '- E §.212r. i � d � 'u E ,, Vgv. s e E. m �, 'u a; a. E � � � H g. no E e c E e E c e %•u a E g 4c a .412b0 ,3 a .0 *E-4. C A x Ea rn =.-z. �%dw « `e a` ��' "w mea` ea` a F" f ri, ¢w � H Hilo 6 1 1 9 0 4 2 9 2,000 Puna/Ka`u 5 _ 0 0 _ 8 0 1 1 8 1,000 Hamakua 4 0 0 6 2 1 1 6 1,000 N/S Kona 2 _ 0 0 3 1 1 1 3 1,000 N/S Kohala 3 1 0 4 0 1 1 4 1,000 . TOTAL 20 2 1 30 3 8 6 30 6,000 Program Expenditures FY 2021-22 FY 2022-23 FY 2023-24 Actual Budget Request Salaries and Wages* 150,948.40 202,005 202,052 Operations 107,245.09 369,180 369,180 Program Total • 258,193.49 571,185 571,232 199 PARKS & RECREATION HOOLULU PARK COMPLEX Program Description The Ho`olulu Complex assures the safe and efficient use of all facilities at the Ho`olulu Complex(Dr. Francis F. C. Wong Stadium,Afook-Chinen Civic Auditorium, Edith Kanaka`ole Multi-Purpose Stadium, Walter Victor Baseball Complex,Aunty Sally Kaleohano's Luau Hale, Butler Building and Hilo Drag Strip). We maximize the use of all facilities by ensuring service in an equitable and fair manner and through careful scheduling and accommodating of: 1. Public requests for private parties and sports activities. 2. Professional or non-profit agencies. 3. School activities and sporting events. 4. Agencies that promote activities for statewide,national or international participants. 5. County and department functions. Program Objectives 1. Provide clean, safe and well-maintained facilities: a. Close each facility once per year for general clean up and minor repairs. b. Pressure-wash each facility semi-annually. c. Inspect for any potential safety hazards daily. d. Clean and sanitize facilities before and after events. e. Work with Safety Committee to have courtesy safety inspections annually. 2. Provide a well-manicured playing surface at Wong Stadium and Walter Victor Baseball Complex: a. Mow fields weekly, weather permitting. b. Close each ballfield at least one week annually for field renovations. c. Fertilize ballfields annually. 3. Provide training for staff: a. Conduct safety talks on different topics every month. b. Train employees on equipment use semi-annually. c. Have supervisors conduct equipment maintenance training and have equipment maintained weekly. d. Provide courses on Safety Data Sheet annually. 200 PARKS & RECREATION HOOLULU PARK COMPLEX Program Objectives (continued) 4. Enforce rules and educate sponsors: a. Comply with ADA, OSHA, County,Department and Complex rules and regulations. b. Review and revise rules annually. c. Distribute rules with all applications. 5. Work with Intake Service, schools and community groups for improvements to the Ho`olulu Complex: a. Complete one major improvement project. b. Do one beautification/landscaping project annually. 6. Maximize use of all facilities within the Ho`olulu Complex by accommodating an estimated 3,800 activities annually. Program Highlights The following were the major events held at the Ho`olulu Complex: • Hilo Little League State Tournament: 7/2-5/2021 • Hilo Community Players Stage Productions: 7/9-25/2021, 10/22-31/2021 • USTA 18 & Over State Tennis Sectionals: 7/17-18/2021, 6/25-26/2022 • Plant Shows & Sales: 7/30-31/2021, 5/6-7/2022 • Covid Testing and Vaccination Events: August 2021 —March 2022 • Hilo High School Football Season Games: 11/6/2021, 11/12/2021 • University of Hawai`i at Hilo Basketball Games: 11/12/2021 -2/25/2022 • Dog Shows: 12/11-12/2021, 6/11-12/2022 • Hawai`i AJA Memorial Baseball League Games: 12/5/2021 - 3/27/2022 • University of Hawai`i at Hilo Baseball Season Games: 2/4/2022— 4/9/2022 • BIIF Girls and Boys Basketball Championships: 2/9/2022, 2/19/2022 • Hilo High School Baseball Season Games: 1/22/2022—4/2/2022 • Showmakers Super American Circus: 4/14-16/2022 • 59th Annual Merrie Monarch Festival: 4/20-23/2022 • Hawai`i Federation of Brazilian Ju-Jitsu Tournament: 5/1/2022 • HHSAA State DII Baseball Championships: 5/5-7/2022 • Memorial Service for Johnny Lum Ho: 5/7/2022 201 PARKS & RECREATION HOOLULU PARK COMPLEX Program Highlights (continued) hts g g ( ) • HCC/UHH Commencements: 5/13-14/2022 • Hawai`i Youth Challenge Academy Commencement: 6/17/2022 • High School Commencements: 5/20-21/2022, 5/28/2022 • Hilo Little League District 4 Tournament: 6/24-27/2022 Program Measures FY 2021-22 FY 2022-23 FY 2023-24 Actual Budget Estimate Persons Served—Aggregate Total 276,362 500,000 325,000 Activities Accommodated: 4,731 3,295 4,045 Afook-Chinen Auditorium&Butler Building: Revenue Generating 135 120 130 Fees Waived/Exempt 453 50 100 Edith Kanaka`ole Multi-Purpose Stadium: Revenue Generating 1,552 1,200 1,300 Fee Waived/Exempt 206 100 120 Wong&Victor Stadiums: Revenue Generating 176 240 180 Fee Waived/Exempt 1,757 1,000 1,700 Aunty Sally Kaleohano's Luau Hale: Revenue Generating 0 150 120 Fee Waived/Exempt 359 300 300 Hilo Drag Strip Revenue Generating 59 60 60 Fee Waived/Exempt 34 75 35 Program Expenditures FY 2021-22 FY 2022-23 FY 2023-24 Actual Budget Request Number of Positions 17 17 17 Salaries and Wages 697,316.74 717,718 777,414 Operations 301,850.99 494,244 502,244 Equipment 36,996.03 1,000 1,000 Program Total 1,036,163.76 1,212,962 1,280,658 202 PARKS & RECREATION HOOLULU PARK COMPLEX Personnel Position Summary FY 2021-22 FY 2022-23 FY 2023-24 Position Title Authorized Authorized Request Account Clerk 1 1 1 Building Maintenance Worker 1 1 1 Facilities Maintenance and Service Worker I 10 10 10 Facilities Maintenance and Service Worker II 3 3 3 Ho`olulu Complex Maintenance Supervisor 1 1 1 Recreation Specialist II 1 1 1 Total 17 17 17 203 PARKS & RECREATION AQUATICS Program Description The Aquatics Section develops and implements water safety operations and programs. The Aquatic Section promotes water safety to the public by conducting American Red Cross Learn-to-Swim classes, certification courses in Lifeguarding, CPR,AED, First Aid and Basic Water Rescue. Instructor certification courses are also offered for Lifeguarding Instructors and Water Safety Instructors. It conducts introductory competitions for beginners (novice swim and intro to water polo programs) and advanced (open water competitions) swimmers. Aquatics maintains safety services and initiates preventative actions,progressively implementing advanced safety equipment and strategies to meet our goals and act as a resource and consultant on matters relating to water safety. Program Objectives 1. Provide services at our nine aquatic facilities with at least two lifeguards on duty daily at all County pools. 2. Maintain safe and clean facilities, free of hazards for all activities,patrons and employees by maintaining acceptable pool chemical levels, conducting daily safety inspections and remitting work orders as necessary to correct unsafe conditions. A comprehensive safety inspection to be conducted on a semi-annual basis. 3. Offer recreational and lap swimming for approximately 850,000 patrons. Offer four sessions of Learn to Swim in the summer at all pools and other water related courses to approximately 3,000 patrons. 4. Develop and distribute a quarterly brochure of County of Hawai`i pool facilities highlighting recreational and adult lap swimming hours as well as water aerobics, swim lessons, special events, activities and programs. 5. Conduct nine American Red Cross Lifeguarding/First Aid/CPR/AED Classes during the fiscal year. 6. Plan,promote and coordinate five Novice Swim Meets serving approximately 350 participants during the three month season. 7. Sponsor one open ocean water swim competition. 204 PARKS & RECREATION AQUATICS Program Objectives (continued) 8. Promote workplace safety for all staff by providing personal protective equipment and safety training on an ongoing basis. 9. Conduct American Red Cross blood Borne pathogens training on an annual basis in January or February for all staff. 10. Develop at least two partnerships with aquatics clubs to encourage competitive aquatic sports throughout the island. • 11. Reduce cost through implementing sustainable technologies and prudent practices. Program Highlights LEARN TO SWIM(LTS) Conducted Learn-to-Swim during both the 2021 and 2022 summer seasons. Summer of 2021,we had `keiki and me' classes, with a responsible adult in the pool with the keiki (to maintain physical distancing). Summer 2022 saw the return of`traditional style' swim lessons and we were able to teach more swim lessons to more participants than we had since 2020. Fall of 2022 also brought back school swim lessons. NOVICE SWIM SEASON The Novice Swim Season for 2021 was postponed to February 28th,2022 and May 21, 2022. There were approximately 150 participants on four teams. ANNUAL RICHARDSON'S OCEAN SWIM The 2021 Richardson swim was held on August 8, 2021,with 129 registered participants. Due to COVID, we did not allow day-of registration and implemented a series of`waves' to keep the groups smaller. All participants were pre-screened upon arrival and no results/awards were announced the day-of, in an effort to keep our community safe. The 2022 Richardson swim was not held due to renovations at Richardson Ocean Park. 205 PARKS & RECREATION AQUATICS Program Measures FY 2021-22 FY 2022-23 FY 2023-24 . Actual Budget Estimate Swimming Pools 9 9 9 Persons Served at Pools 219,425 600,000 600,000 Novice Meets/Participants 4/150 5/400 5/400 Learn to Swim(participants) 500 1,300 1,300 Instructional Courses by Aquatics Division 400 400 400 American Red Cross Lifeguarding Certification Crs 17 5 5 Partnership with Aquatic Clubs 9 9 9 Pool Attendance Location Total Count Total Count Total Count 2019-20 2020-21 2021-22 Honoka`a* 0 0 2,200 Kawamoto 164,949 37,071 57,438 Kohala 26,859 8,438 2,192 Konawaena 28,682 7,793 12,212 Laupahoehoe 30,019 485 12,983 NAS ** 17,167 0 0 Pahala 11,986 2,678 4,003 Pahoa 105,961 30,358 64,661 Kona Community Aquatic Ctr 56,579 25,995 63,736 Total 442,202 112,818 219,425 *Openned May 2022 **Closed March 2020 Program Expenditures • FY 2021-22 FY 2022-23 FY 2023-24 Actual Budget Request Number of Positions 51 58 58 Salaries and Wages 1,390,837.73 1,866,922 2,020,328 Operations 737,948.21 1,032,707 1,045,478 Equipment 28,883.93 20,950 20,950 Program Total 2,157,669.87 2,920,579 3,086,756 206 • PARKS & RECREATION AQUATICS Personnel Position Summary FY 2021-22 FY 2022-23 FY 2023-24 Position Title Authorized Authorized Request Account Clerk 1 1 1 Aquatics Recreation Specialist - 1 1 Pool Lifeguard 16 24 24 Pool Lifeguard 1/2T 2 2 2 Pool Lifeguard 1/2T Temp 6 6 6 Pool Lifeguard 3/5T 4 3 3 Recreation Specialist I 1 - - Senior Pool Lifeguard 9 9 9 Swimming Instructor 1/2T Temp 3 3 3 Swimming Instructor Temp 3 3 3 Swimming Pool Custodian 3 3 3 Swimming Pool Custodian 1/2T 3 3 3 Total 51 58 58 207 PARKS & RECREATION CULTURE & EDUCATION Program Description The Culture&Education Division promotes,perpetuates and encourages activities and programs in culture, art, history and the humanities. Program Objectives 1. Provide 105 workshops and classroom instructions in various disciplines, music, dance, drama, arts, crafts, and natural sciences at established sites Countywide. 2. Develop and enhance at least one core/major Cultural/Community event per quarter to preserve ethnic traditions and heritage, encourage craftsmanship and cottage industry. 3. Market programs by securing community involvement and financial support through six partnerships/sponsorships. 4. Advertise and promote the Cultural&Education programs and activities through our quarterly "Arts Visions"newsletter and media such as radio,television,periodicals and newspapers. Program Highlights First Quarter: • Fourth of July—Hilo Bay Blast July 4, 2021 (modified) o In-person event cancelled,however,the County Band held their evening performance, followed by the fireworks display over Hilo Bay. • Queen Lili`uokalani Festival September 2, 2021 (modified) o In-person event cancelled,however,the committee held a tribute and blessing at Lili`uokalani Gardens in honor and recognition of the Queen's birthday and legacy. Second Quarter: • King Kalakaua Tribute November 16, 2021 o Blessing at Kalakaua Park in honor and recognition of the King's birthday and legacy. • Hilo Palace Theater o Assisted with holiday decorations for return of the in-person holiday event. 208 PARKS & RECREATION CULTURE & EDUCATIONm Program Highlights (continued) • 'Tis the Season Holiday Walk-Thru Event(Afook-Chinen) o Assisted with the coordination of activities/setup for event. • Christmas Wreath Exhibition at Aupuni Center • "Magic of the Season"Holiday Event (modified) o In-person event cancelled,however, completed the setup of holiday decorations at County building. Achieved participation of all departments in a themed Christmas tree decorating display and contest. Third Quarter: • 2022 Waimea Cherry Blossom Heritage Festival (cancelled) o After months of planning,the in-person event was cancelled in January. The committee decided to proceed with a special newspaper insert to perpetuate the event. • Waimea Cherry Blossom Heritage Festival honorees o Presentation of certificates of recognition for community involvement and contributions to the festival over the many years. Presentation of certificates and photos held at Church Row Park with Mayor Mitch Roth. • 175th Anniversary of Washington Place o Assisted with logistics and support for a hula performance by groups of 4th grade students at Lili`uokalani Gardens. The performance was part of a simultaneous statewide hula by 4th graders that was live-streamed for event. o Event organized by the Governor's Office and First Lady Dawn Ige. On,March 31st,the Governor signed a proclamation commemorating the anniversary and recognizing the history and importance of the home. A simultaneous statewide hula by 4th graders was also performed. Fourth Quarter: • 2022 Waimea Cherry Blossom Heritage Festival—Special Insert o Produced the first-ever,printed and digital, commemorative special newspaper insert to honor the history and culture of the festival, its origins and growth, and the collaborative efforts of all those involved. The printed edition was circulated to over 21,000 households. The digital version was accessible on the Hawai`i Tribune-Herald and West Hawaii Today sites (for one year). 209 PARKS & RECREATION CULTURE & EDUCATION Program Highlights (continued) • Hawai`i and Shibukawa Sister Cities Children's Art Exchange Aupuni Center o Setup and displayed artwork from 5th grade elementary students in Japan and Hawaii. There were 53 pieces from students at 13 different schools around Shibukawa, and there were 28 pieces from students at E.B. DeSilva school. • Merrie Monarch Festival o Assisted with logistics and support. Coordinated delivery and usage of palms for decorations, as well as provided printed shirts for staff working the event. • May Day Celebration o Assisted with logistics and support. The event is normally held at Kalakaua Park but was moved to the East Hawai`i Cultural Center due to weather. • King Kamehameha Awesome Athletes Inclusive Canoe Race o Assisted with logistics, supplies and support for this inaugural event. • Tribute to Our Heroes display at the County Building (Patriotic Salute Display of American flags in a patriotic salute to those that have served). Program Measures FY 2021-22 FY 2022-23 FY 2023-24 Actual Budget Estimate Classes/Workshops(Countywide) 51 115 105 East Hawai`i 51 95 95 West Hawai`i 0 10 10 Participants in Classes/Workshops(Countywide) 81 1,700 1,000 East Hawai`i 81 1,300 700 West Hawai`i(includes Waimea District) 0 400 300 Total Participants Served Countywide 73,500 130,000 110,000 East Hawai`i 53,500 85,000 85,000 West Hawai`i(includes Waimea District) 20,000 25,000 25,000 Number of Festivals/Major Events 6 8 8 *No classes held due to COVID 210 PARKS & RECREATION CULTURE & EDUCATION Program Expenditures FY 2021-22 FY 2022-23 FY 2023-24 Actual Budget Request Number of Positions 5 5 5 Salaries and Wages 291,713.25 291,150 281,522 Operations 81,036.05 205,028 135,028 Equipment - 50 50 Program Total 372,749.30 496,228 416,600 Personnel Position Summary FY 2021-22 FY 2022-23 FY 2023-24 Position Title Authorized Authorized Request Culture and Education Administrator 1 1 1 Park Interpretive Tech 1 1 1 Park Interpretive Tech(1/2T) 1 1 1 Recreation Specialist II 1 1 1 Recreation Specialist I 1 1 1 Total 5 5 5 • 211 PARKS & RECREATION ELDERLY ACTIVITIES Program Description EAD Administration The Elderly Activities Division's (EAD)Administration oversees five programs: Retired Senior Volunteer Program(RSVP), Coordinated Services,Nutrition,Recreation and Special Programs. The Division provides comprehensive and coordinated services for older individuals,which promote maximum independence, optimum health,personal dignity and self-enrichment. The EAD staff offers adults 55 years and older many educational and recreational choices,various opportunities and services to enhance their quality of life, including volunteer opportunities,transportation, escort, information and assistance, in-home services (chore,personal care),recreational activities, congregate meals and home-delivered meals and island wide, statewide,national and international activities (Kupuna Hula,bowling, softball,health fair, etc.). EAD Recreation The Elderly Recreation Services (ERS)provides comprehensive recreational, educational, health related and leisure activities for adults 55 years and older,which promote maximum independence, optimum health,personal dignity and self-enrichment. The ERS staff provide and promote active and passive recreational, cultural,leisure opportunities, special interest programs, island wide and maintain independence, quality of life and dignity to older adults. Services are provided county-wide at 25 senior centers, including district-wide activities and recreational, educational, and health-related classes. EAD Special Programs The Special Programs branch provides individuals 55 years and older with a variety of special events such as recreational, sports (golf and softball),health(Wellness Fair), leisure time,performing arts (Kupuna Hula), and other support services county-wide, as well as senior participating in state,national, and international events. 212 PARKS & RECREATION ELDERLY ACTIVITIES Program Objectives EAD Administration 1. The division will provide and/or facilitate a wide array of services and opportunities and evaluate the quality of services provided by coordinating a service delivery system that addresses the needs and interests of older adults. This will be accomplished by providing comprehensive and coordinated services are represented by the division's five major programs. The Elderly Activities Division provides services to over 10,800 seniors annually. An evaluation is conducted on each program annually to ensure goals are met. 2. The division will pursue assistance from persons and groups to improve and maintain P&R facilities and enhance programs, services, and activities. This will be maintained by the EAD Advisory Council which is made up of representatives from the 25 senior citizen clubs, 15 nutrition sites and the RSVP Advisory Council that will conduct at least one general meeting in January and two meetings for east and west districts in July of each fiscal year servicing 40 presidents/chairpersons island wide. 3. The division will provide regular facility and safety inspections and training for staff by maintaining an EAD Safety Committee with at least one representative of each program meeting quarterly to enforce safety procedures, improve unsafe conditions affecting staff and seniors and give feedback to the department safety committee, as needed. Additionally, they will conduct a safety on-site evaluation semi-annually (January and July) of 32 senior center facilities and conduct safety evaluations and training for 50 EAD staff. 4. In order to keep the public informed of its activities the division will: • Produce at least one "Video Highlights" of the division's activities annually. • Maintain the division's Kupuna News magazine by providing information on all EAD program activities and printing at least 3,000 copies for distribution to over 200 organizations, four times quarterly. 213 PARKS & RECREATION ELDERLY ACTIVITIES Program Objectives (continued) EAD Recreation 1. Provide and promote active and passive recreational, cultural and leisure opportunities to 2,500 unduplicated individuals 55 years and older island wide. 2. Provide and promote active and passive recreational, cultural and leisure opportunities for 1,000 senior club members 55 years and older at 26 senior centers/sites. 3. Serve 3,000 older adults in recreational, educational,health-related and cultural classes island wide. 4. Provide at least ten district wide activities for a total of 1,500 older adults in Puna/Ka`u,North and South Hilo,North and South Kona,North and South Kohala, and Hamakua. EAD Special Program 1. Provide at least six county-wide, state, national and international events for 2,450 older adults. 2. Serve a total of 1,350 older adults in at least four county-wide special events and serve 800 older adults in one statewide event. 3. Provide one cultural event for 300 older individuals on a county, state, and international level that will attract a total of 1,200 attendees. Program Highlights • The Hilo, Pahoa, Pahala, Captain Cook, Kealakekua,Holualoa, Kohala, Waimea, and Honoka`a congregate sites were open for the seniors around the island. Seniors were able to gather to socialize,play mahjong, exercise, sing, do arts and crafts, listen to guest speakers and enjoy lunch. • On June 21, 2022, the Elderly Recreation Services received 700 pineapples from KTA and Dole Plantation to distribute to seniors in the EAD program. Pineapples were given to senior programs (Elderly Recreation Services, Coordinated Services Division,Retired Senior Volunteer Program&Nutrition) around the island. • Coordinated the County of Hawai`i Kupuna Softball League games with 420 players and 22 teams participating. 214 PARKS & RECREATION ELDERLY ACTIVITIES Program Highlights (continued) • CSE completed 5,629 referrals for seniors needing services/benefits including, supplemental security income, Medicare, Medicaid,tax assistance, food stamps, transportation, etc. • CSE provided 3,313 chore service hours to the qualified seniors. • CSE provided 56 individuals with disabilities under 60 years were provided with transportation island wide and accomplished 1,596 trips. • CSE provided 848 seniors transportation services by the CSE staff and completed 29,052 trips. • During the months of February to March, CSE East Hawai`i staff assisted with AARP tax assistance. As a result, 11 volunteers completed over 800 preparations and donated 750+hours of volunteer time. Program Measures FY 2021-22 FY 2022-23 FY 2023-24 Actual Budget Estimate Unduplicated Number of Older Adults Serviced: RSVP 985 1,000 1,000 Coordinated Services 5,629 3,500 3,500 Nutrition 1,262 1,200 1,262 Elderly Recreation 2,596 2,500 2,500 Special Programs 1,799 2,450 2,450 EAD Recreation FY 2021-22 FY 2022-23 FY 2023-24 Actual Budget Estimate No.of Senior Centers 26 26 26 No. of Unduplicated Elderly at Senior Ctrs 2,596 2,500 2,500 215 PARKS & RECREATION ELDERLY ACTIVITIES EAD Special Programs FY 2021-22 FY 2022-23 FY 2023-24 Actual Budget Estimate Total Number of Participants Served: 1,799 2,450 2,450 Total Number of Events: 2 6 6 County-wide Events: Number of Events: 1 4 4 Number of Participants: 1,579 1,350 1,350 Big Island Senior Golf Tournament 0 100 100 1 Hawai`i Kupuna Softball League&Tournament 479 400 400 East Hawai`i Akamai Living Fair* 1,100 650 650 West Hawai`i Akamai Living Fair* 0 200 200 State/National/International Events: Number of Events: 1 3 3 Number of Participants: 220 1,100 1,100 Number of Attendees:*** 0 1,200 1,200 State Senior Softball Tournament 220 800 800 Hawai`i Kupuna Hula Festival 0 300 300 (#of Performers) Hawai`i Kupuna Hula Festival** 0 1,200 1,200 (#of Attendees—2 nights) Hawaiian Cultural Workshop(Japan)* 0 0 0 *Sponsored event,EAD manpower **Not calculated in Number of Participants total ***New measure as of FY 2022-23 Program Expenditures FY 2021-22 FY 2022-23 FY 2023-24 Actual Budget Request Number of Positions 11 12 12 Salaries and Wages 549,857.88 622,552 665,263 Operations 137,623.36 259,066 286,066 Equipment 1,193.72 11,725 4,725 Program Total 688,674.96 893,343 956,054 216 PARKS & RECREATION ELDERLY ACTIVITIES Personnel Position Summary FY 2021-22 FY 2022-23 FY 2023-24 Position Title Authorized Authorized Request Account Clerk 2 2 2 Elderly Activities Operations Director 1 1 1 Program Director I(Older Adults) 1 1 1 Program Director II(Older Adults) 3 3 3 Program Director III(Older Adults) 1 1 1 Program Director IV(Older Adults) 1 1 1 Recreation Aid 1 1 1 Van Driver - 1 1 Student Helper I 1 1 1 Total 11 12 12 217 PARKS & RECREATION PANA'EWA RECREATIONAL COMPLEX Program Description The Pana`ewa Recreational Complex is comprised of two facilities,the Pana`ewa Rainforest Zoo & Gardens and the Pana`ewa Equestrian Center. Together they provide varied recreational opportunities that are open to the public. Pana`ewa Rainforest Zoo The Pana`ewa Rainforest Zoo & Gardens is the only zoo in the United States that is set in a tropical rainforest. This provides the unique opportunity to exhibit various species in a natural rainforest environment. An abundance of lush flora enhances the animal experience and transforms the zoo into a diverse botanical park. The Pana`ewa Rainforest Zoo & Gardens provides a welcome form of alternate recreation and education for all ages to enjoy. The zoo is open daily from 10:00 a.m. to 3:00 p.m.,with closures on the first Thursday of the month, Christmas, and New Year's Day, and on maintenance and zoo orientation days. There is currently no admission charge. Contemporary zoos strive to provide and promote a theme of conservation through education and recreational activities. Conservation of world wildlife and rainforests will affect many future generations. Continuing education and awareness are vital for preserving our natural resources, and the zoo affords the perfect opportunity to combine this education through enhanced recreation. Our program is achieved by meeting Federal USDA Animal Welfare Act regulatory standards and requirements to maintain Federal licensure, and acquisition of State and Federal permits necessary to import,transport and house restricted animals. Volunteers and community involvement is vital to the program's success and future expansion. Friends of the Pana`ewa Zoo (FOZ) is a 501(c)3 not for profit volunteer organization which provides financial support for both projects and supplemental animal care. FOZ is an integral part of the zoo and they maintain a zoo website and Facebook page that provides news and public information to increase visitor awareness. The Pana`ewa Equestrian Center The Pana`ewa Equestrian Center is located adjacent to the zoo and has the capacity to house 56 horses. Horse stalls are rented to the public for a nominal cost and the arena is rented for appropriate events,training, and practices. 218 PARKS & RECREATION PANA'EWA RECREATIONAL COMPLEX Program Description (continued) The Pana`ewa Equestrian Center was developed and is maintained for a wide variety of equestrian related facilities, which include a 5/8 mile race track, rodeo arena,wash racks, and 56 rental stalls with attached paddocks. The center is open for public use seven days a week. Program Objectives 1. Focus on maintaining a healthy rainforest animal collection with 12 scheduled preventative health exams with license veterinarians and a new quantified nutrition program. 2. Successfully breed at least one animal species for population maintenance or to trade with other facilities. 3. Work with FOZ to host at least two events to promote the zoo and increase the number of visitors. 4. Work with community groups to help facilitate four major volunteer projects to maintain and improve the Zoo and/or Equestrian Center. 5. Increase community education and interest, and reinstitute a docent training program by utilizing FOZ volunteers. 6. Provide a venue for annual recreational equestrian events at the Pana`ewa Equestrian Center: a. Host two rodeo events annually. b. Host two dressage events annually. Program Highlights • The zoo received two leopard geckos; one bearded dragon, one blue phase green iguana; one spotted turtle,two diamondback terrapins,two hybrid golden pheasants and one donkey. • Bred to maintain peacock flock and dart frog collection to breed. • Christmas at the Zoo celebration held on December 4, 2021. • FOZ annual plant sale held March 19, 2022. • The Palm Society held a workday on July 10, 2021. • The Hawaiian Garden Club held a workday on December 31, 2021. • Heliconia Club implemented the Heliconia/Ginger Garden Project on May 6, 2022. The Project continues to date. • Volunteer recruitment has resumed. New FOZ petting zoo volunteer trained to reopen Petting Zoo mid-July 2022. 219 PARKS & RECREATION PANA'EWA RECREATIONAL COMPLEX Program Highlights (continued) • Stampede Rodeo was held August 20-22,2021 and February 19-20, 2022. • Keiki Rodeo held February 25-27, 2022 and March 22-24, 2022. Program Measures FY 2021-22 FY 2022-23 FY 2023-24 Actual Budget Estimate Attendance 362,000* 290,000** 362,000 Acres Maintained 57 57 57 Equestrian Center—Stalls 56 56 56 Equestrian Center—Rodeos, Shows,Clinics&Races 3 5 6 Community&Volunteer Projects Completed 3 4 4 New animals acquired 11 2 2 Educational presentations(field trips,school visits, 20 25 25 etc.) Species(Current Actual Count as of Jun 2022) 78 87 80 Birds 31 Primates 6 Mammals 14 Amphibians 7 Reptiles 20 *As of July 2021,there is currently no attendance counter. We are in the process of installing a new counter. Numbers are based on estimates by gift shop staff. Program Expenditures FY 2021-22 FY 2022-23 FY 2023-24 Actual Budget Request Number of Positions 11 12 12 Salaries and Wages 511,145.99 649,168 687,664 Operations 289,876.80 296,650 305,640 Equipment 1,405.56 500 1,500 Program Total 802,428.35 945,318 994,804 220 PARKS & RECREATION PANA'EWA RECREATIONAL COMPLEX Personnel Position Summary FY 2021-22 FY 2022-23 FY 2023-24 Position Title Authorized Authorized Request Building and Grounds Utility Worker 1 1 1 Nursery Worker I 1 1 1 Pane ewa Recreation Complex Administrator 1 1 1 Pana`ewa Recreation Complex Supervisor 1 1 1 Park Caretaker I - 1 1 Zoo Animal Keeper II 6 6 6 Zoo information/Education Specialist I 1 1 1 Total 11 12 12 221 PLANNING PLANNING DEPARTMENT SUMMARY Mission Statement To foster an improved quality of life for the Island of Hawai`i's communities through responsible and progressive planning programs and initiatives that are shaped by values that respects our past while laying the foundation for our future. Department Goals 1. Long-Range Planning. To support and sustain the community's vision, facilitate public participation, and drive the policy foundation that helps shape a more equitable,resilient, and sustainable future for Hawai`i Island; 2. Regulatory System. To refine and enhance our existing land use management systems to provide for clear and objective standards and efficient process; 3. Public Participation/Information. To develop effective methods to seek community and interagency input that encourages broad-based participation in planning and regulatory decision making; 4. Organizational Capacity. To strive for competence, sensitivity, and responsiveness in the delivery of planning services to the people and institutions of this County and to partner governmental agencies at the Federal, State and County levels. Funding Source and Position Count General Fund $4,262,648 General Fund 58 Grant Revenue $ 657,676 Grant Revenue/Other 9 Total Budget: $4,920,324 Total Number of Positions 67 222 PLANNING PLANNINGm.�..W.._��...��. .�_w.._._ �......�.....��_�_.we._..e.._ Program Description The Planning Department carries out its responsibilities through its offices in East and West Hawai`i. The department administers and staffs several boards/commissions/committees which have jurisdiction over various land use and related permits or designations. They are: 1. Hawai`i County Windward Planning Commission 2. Hawai`i County Leeward Planning Commission 3. Cultural Resources Commission 4. Board of Appeals (BOA) 5. Banyan Drive Hawai`i Redevelopment Agency 6. Kailua Village Design Commission 7. Puna Community Development Plan Action Committee 8. Kona Community Development Plan Action Committee 9. Ka`u Community Development Plan Action Committee 10. South Kohala Community Development Plan Action Committee 11.North Kohala Community Development Plan Action Committee 12. Hamakua Community Development Plan Action Committee 13. Arborist Advisory Committee The Planning Director serves as the chief planning officer of the County and the technical advisor to the Mayor, Planning Commissions and Council on all planning and related matters. These include: prepares and implements the general plan and amendments;prepares and implements the community development plans;prepares proposed zoning and subdivision ordinances and any amendments and modifications;reviews and prioritizes proposed capital improvements; administers the subdivision and zoning ordinances and related regulations; approves proposed subdivision plans; approves variances as provided by law; and receives,processes and recommends to the Planning Commissions appropriate action regarding rezoning applications, land use boundary amendments, special permits, use permits, special management area permits and other similar requests. 223 PLANNING PLANNING Program Objectives Administrative Permits 1-Public Assistance and Land Use Information: Respond to land use inquiries and confirming zoning requirements in the processing of building permits. Identify solutions to streamline and improve customer service at the,counter. 2-Electronic Processing and Information Center(EPIC) System: Continuous development and improvements to the EPIC permitting system. Some of the planned improvements include creating fillable application fields to streamline the application process,templating of letters,placards and permits. Additional management tools, systemic efficiencies and automation will need to be built into the system as well. The division will continue to play a part in the development and improvement of the EPIC system. 3-Permits and Subdivision: Review and process administrative permits in a timely and efficient manner. Work cooperatively and collaboratively with applicants, other County departments and government agencies in the permit and subdivision review process. Create opportunities to increase communication and collaboration among Hilo and Kona staff to develop standards for consistent processing of permits. Facilitate a comprehensive review and update to the County's Zoning and Subdivision Codes. 4-Complaints and Investigation: Work cooperatively and collaboratively with other divisions of the Department and government agencies in resolving complaints. Identify sections within current codes, rules, and.regulations that need further clarification, interpretation, or revisions. Identify changes for managing,tracking, and streamlining record keeping and monthly reporting of complaints. Administrative Services 1-Technology: Build and develop the Department's internal Information Systems section. The Information Systems Analyst IV position will take the lead in identifying areas that software/databases can be used to improve efficiency and productivity. Support Department's shift towards going paperless, electronic signatures,EPIC system improvements, etc. This section will maintain our technology inventory; plan out replacement of old computers and replace with laptops. Continue to backup and secure Departmental data in-house. 2-Personnel: Plan for and getting ahead of vacancies,reducing the time it takes to fill positions. Continue to evaluate department structure and organization to help increase planning and regulatory functions. Sustain practice for consistent staff evaluation and performance management. 224 PLANNING PLANNING Program Objectives (continued) 3-Financial Management: Track and provide additional or expanded fiscal expenditure reports to be used as managerial tools in the management of fiscal budget, Geothermal funding, and Coastal Zone Management(CZM) funding; work with managers to seek other sources of revenue. Include and encourage Division Managers to participate in budgetary discussions and process. Long Range 1-Natural and Cultural Resource Planning: Review environmental assessments and environmental impact statements. Review and comment on County and State legislation, as appropriate. Continue to implement the Public Access mauka and makai island wide. Manage the Federal Emergency Management Agency (FEMA)hazard mitigation grant related to the shoreline/riparian setback project. Manage the CZM grant related to the shoreline/riparian setback project. Prepare the CZM semi-annual and performance measure reports. Participate in the Hawai`i Climate Change Mitigation and Adaptation Commission and State Ocean Resources Management Plan policy and working group meetings. Manage the FEMA hazard mitigation grant related to the Climate Change Action Plan and collaborate with other departments. Support the Cultural Resources Commission and coordinate efforts with the Department of Land and Natural Resources (DLNR) State Historic Preservation Division(SHPD) and the National Park Service (NPS). Review and comment on Section 106 requests. 2-Regional and Community Planning: Implement the Community Development Plans. Work with Action Committees and community networks to prioritize and implement community-based actions. Assist communities to develop and implement town or village plans as needed. Support the Puna Resilience Action Teams in coordination with the Recovery Division. Continue to work with other County departments, outside agencies, and the public on various community learning series and network initiatives. Review and comment on County and State legislation, as appropriate. 3-Infrastructure and Design Planning: Collaborate with Department of Public Works on transportation planning initiatives, including complete streets. Update codes and rules related to the Complete Street's Program. Work with other agencies to implement Vision Zero. Coordinate with Mass Transit Authority to better integrate transit routes and stations with land use. Develop a Kona Open Space Plan in accordance with the Community Development Plan. Coordinate the development of the County's Capital Improvement Program. Prepare and submit the Fair Share Annual Report to Council. Review and comment on County and State legislation, as appropriate. Collaborate with other departments related to infrastructure planning. Participate in the State Transit-Oriented Development(TOD) Council. 225 PLANNING PLANNING Program Objectives (continued) 4-Administrative Programs: Complete comprehensive review and update to the County's General Plan. Administer the Coastal Zone Management grant contract. Review and seek grant funding opportunities for long-range priority projects consistent with the General Plan and Community Development Plans. Support county code amendment opportunities. Review and comment on County and State legislation, as appropriate. Provide administration for the Board of Appeals. Continue to amend BOA Rules of Practice and Procedure, as appropriate. Planning 1-Windward and Leeward Planning Commissions: Continue to provide background and recommendation reports for the Planning Director for land use applications to the Windward and Leeward Planning Commissions. Provide continued administrative support to the Leeward and Windward Planning Commissions in fulfilling their duties to advise the Planning Director and County Council on land use matters. Provide technical training to the Planning Commissions on land use planning, coastal zone management,parliamentary procedure, Sunshine law, and the County Ethics Code. Continue to improve public participation in discretionary land use permitting decisions. 2-Special Management Area and Shoreline Regulatory Permitting: Continue to process all Special Management Area(SMA) assessments, exemptions and permits and shoreline permits within the County. Continue to implement the new SMA short form for exemption determinations for non-shoreline parcels for quicker SMA reviews. Work cooperatively and collaboratively with other divisions of the Department and government agencies in resolving complaints and enforcing the SMA and shoreline laws. Work collaboratively with the Long- Range Division to implement State CZM Program initiatives through rule and code changes to improve the protection of coastal resources and reduce coastal hazards to life and property, such as low-impact development and adaption to sea level rise. 3-State Land Use Commission: Continue to support the Planning Director for State Land Use Boundary Amendments, Special Permits, Order to Show Cause Motions, and other State Land Use (SLU)requests that are approved before the State Land Use Commission. • 226 PLANNING PLANNING Program Objectives (continued) 4-Environmental Planning: Serve as approving agency by reviewing and issuing environmental exemptions, environmental assessments and environmental impact statements for projects related to Planning Commission permits and SMA/Shoreline permits. Collaborate with affected agencies, organizations, and the public in reviewing traffic impact analysis reports, archaeological studies, flora and fauna studies, cultural studies, and socio- economic studies related to the Division's projects. Review and comment on County and State legislation related to land use matters. 5-Administration: Complete a comprehensive update of the Division's application forms to integrate with the new EPIC permitting system so that the public and applicants can better understand the permitting process and timelines. Amend the Planning Commission's and Planning Department's Rules of Practice and Procedures to address changes to shoreline management law and to address new application forms. Update SMA application form to create one master application. Update Planning Commission(PC) application forms to create one master PC application form. Create new shoreline setback determination application form. Improve Planning Department website for PC and SMA functions. Continue to explore methods of providing improved enforcement of land use permits and ordinances,to ensure that the requirements of these permits and ordinances are implemented in a timely and effective manner,which may include a comprehensive audit of these permits and approvals. West Hawaii 1-Public Assistance and Land Use Information: Identify solutions to streamline and improve customer service at the counter and responding to land use inquiries and confirming zoning requirements in the processing of building permits. 2-Permits and Subdivision: Review and process administrative permits in a timely and efficient manner. Work cooperatively and collaboratively with applicants, other County departments and government agencies in the permit and subdivision review process. Create opportunities to increase communication and collaboration among Hilo and Kona staff to develop standards for consistent processing of permits. 3-Complaints and Investigation: Work cooperatively and collaboratively with other divisions of the department and government agencies in resolving complaints. Identify sections within current codes,rules, and regulations that need further clarification, interpretation, or revisions. Identify changes for managing,tracking, and streamlining record keeping and monthly reporting of complaints. 4-Other Planning Programs: Staff and support Kailua Village Design Commission. 227 PLANNING PLANNING Program Highlights • The Department's Disaster Recovery Division achieved several milestones in supporting Puna's communities recovering from the 2018 Kilauea eruption in terms of planning,housing assistance, infrastructure restoration and building community resilience. Following the launch of the Voluntary Housing Buyout Program in April 2021 the Division received nearly 300 applications for assistance from owners of primary homes and nearly 200 from owners of secondary homes. This program was made possible by a$107 million grant in Community Development Block Grant— Disaster Recovery (CDBG-DR) funds from the U.S. Department of Housing and Urban Development and saw nearly 100%participation among eligible properties by the end of this first phase. In January 2022 the County worked with FEMA to begin an environmental assessment for the work to restore roads and waterlines along Pohoiki Road, Highway 137 and Kumukahi-Lighthouse Road. This environmental assessment will take slightly over one year to complete. The Division also worked with the Department of Water Supply to plan for the re-investment of$40 million in infrastructure through projects across the Puna district with a grant from FEMA. To support the work of the Department of Parks and Recreation,the Division worked with Council District 4 to launch the Revitalize Pohoiki initiative to plan for the restoration of Isaac Kepo`okalani Hale Beach Park and long-term stewardship of Pohoiki with area families and community members. Finally,the Division received a $225,000 grant from the United States Department of Agriculture's Rural Placemaking Innovation Challenge to launch Revitalize Puna in partnership with Council District 4. • The Long Range Division managed the CZM and FEMA hazard mitigation grant to conduct the research necessary to establish a new shoreline setback policy and rule. • The County's Vision Zero Action Plan won a transportation award with American Planning Association. • Executed a contract for the comprehensive review and to amend the zoning and subdivision codes. • Completed the re-organization of the Long Range and Planning Divisions. • Completed a six-month long project to clean out the office and individual workstations, purge old documents/files,transfer unused office supplies/equipment and converted paper documents into electronic records at the average rate of 30,000 pages a week. 228 PLANNING _ _ PLANNING� Program Measures FY 2021-22 FY 2022-23 FY 2023-24 Actual Budget Estimate PERMITS `Ghana Permits 8 10 10 Plan Approval Reviewed 112 140 140 AGREEMENTS Farm Dwelling Agreement 25 30 30 Subdivision—New Application 70 60 60 Consolidation—New Application 23 20 20 APPLICATIONS PROCESSED General Plan Amendment 0 2 2 Change of Zone 28 20 20 Special Permit 17 15 15 Use Permit 3 10 10 Special Management Area Major Permit 12 12 12 Special Management Area Minor Permit 19 25 25 Special Management Area Assessment 81 180 180 Special Management Area Short-Form Exemptions 145 0 125 State Land Use Boundary Amendments(<15 acres) 6 5 5 State Land Use Boundary Amendments(>15 acres) 0 2 2 Shoreline Setback Variance 0 8 8 County Council Initiated Code Amendments 1 0 2 Planning Director Initiated Actions 3 0 4 Other Miscellaneous Applications 5 6 6 _ Administrative Variance 34 60 60 Planned Unit Development 2 2 2 Non-significant Zoning Change 0 2 2 Appeals Processed 43 30 30 Boards/Commission/Committee Meetings 53 120 120 Contested Case Hearings—PC 6 5 5 Contested Case Hearings—BOA 5 12 12 ENFORCEMENT Complaints 104 400 400 CADASTRAL MAPPING New/Updated Plat Maps . 258 250 260 %Plat Maps in CADD(260 out of 2,375) 11% 10% 11% Copies of Tax Maps Requested 228 500 300 The Department's regulatory functions can be measured in terms of volume and responsiveness. The previous table provides an indication of volume, which should be considered relative to the number of personnel. The Zoning and Subdivision Codes, Planning Commission Rules and Planning Department Rules provide for time limits which the Department is required follow in processing these applications and permits. 229 PLANNING ___� ___ PLANNING .w� _. �_.�_ Program Expenditures FY 2021-22 FY 2022-23FY 2023-24 Actual Budget Request Number of Positions 59 60 61 Salaries and Wages 3,257,887.67 3,514,308 3,839,298 Operations 483,589.52 1,036,168 386,168 Equipment 70,349.55 13,850 13,850 Program Total 3,811,826.74 4,564,326 4,239,316 Personnel Position Summary FY 2021-22 FY 2022-23 FY 2023-24 Position Title Authorized Authorized Request Planning Director 1 1 1 Deputy Planning Director 1 1 1 Accountant I 1 1 1 Accountant II(TEMP) 1 1 1 Administrative Services Officer I 1 1 1 Clerk II 1 1 1 Clerk III 4 4 4 Geographic Information Systems Analyst I 1 1 1 Geographic Information Systems Analyst II 1 1 1 Information Systems Analyst IV 1 1 1 Land Use Plans Checker III 7 7 7 Land Use Plans Checker IV 2 2 2 Planner I 2 2 2 Planner IV 7 7 7 Planner V 6 7 8 Planner VI 3 3 3 Planning Commission Support Tech 1 1 1 Planning Inspector II 3 3 3 Planning Program Manager 4 4 4 Private Secretary 1 1 1 Program Manager(TEMP) 1 1 1 Program Support Technician(TEMP) 1 1 1 Secretary to Board/Commissions 3 3 3 Subdivision Applications Clerk 1 1 1 Tax Maps&Records Supervisor II 1 1 1 Tax Maps&Records Tech I 1 1 1 Tax Maps&Records Tech II 1 1 1 Tax Maps&Records Tech III 1 1 1 Total 59 60 61 230 PLANNING COASTAL ZONE MANAGEMENT Program Description The Hawai`i Coastal Zone Management(CZM)Program is established by Chapter 205A, Hawai`i Revised Statutes (HRS). It is a comprehensive management guide for the beneficial use, protection, and development of Hawai`i's land and water resources. The State Legislature created the CZM Program as a shared management system with the State and County regulatory agencies. Through an agreement, the State of Hawai`i Department of Economic Development and Tourism, Office of Planning provides funds (State and Federal)to the County of Hawai`i to implement the CZM Program through the regulation of development in the Special Management Area(SMA) and Shoreline Setback Area(SSA). The Department assesses development proposals within the SMA and SSA for compliance with the CZM objectives and policies articulated in the HRS and determine whether the issuance of a SMA and/or Shoreline Setback Variance (SSV) permit is appropriate. As part of the agreement with the State, the County's responsibilities include: 1. Administration of the SMA and SSV permits,non-point source pollution issues, and other CZM-related matters. 2. Administer an ongoing monitoring and enforcement program. 3. Facilitate and support public participation in the CZM Program, as may be necessary. 4. Attend all CZM-related meetings,workshops, and seminars. 5. Coordinate, facilitate, and where possible, streamline the development review process. 6. Submit status and performance reports on a semi-annual basis to the Office of Planning. 7. Submit CZM performance measures report on an annual basis to the Office of Planning. Program Objectives 1. Process all SMA Assessments and Permit applications in the required time limit as specified by law and the County's Rules and Regulations. 2. Conduct site investigation of alleged violations within two weeks of receipt of complaints. 3. Monitor all CZM-related legislative bills during the State Legislative session and provide testimonies as needed(January to May). 4. Attend all Marine and Coastal Zone Advocacy Council (MACZAC)meetings, which are normally held every other month as budgetary constraints will allow. 5. Attend all State Office of Planning's CZM County Directors meetings, Ocean Resources Management Plan policy and working group meetings and subcommittee meetings as budgetary constraints will allow. 231 PLANNING COASTAL ZONE MANAGEMENT Program Objectives (continued) 6. As a public participation measure,provide a written report to the State Office of Planning CZM Program of all SMA Permit applications and their status. 7. Continue to advertise Planning Commission agenda and hearing notices for all SMA and SSV Permit applications as required by law. 8. Provide the Office of Planning with semi-annual reports within seven days after December 31st, and June 30th of the Fiscal year. 9. Provide the Office of Planning with annual performance measure reports within seven days after the June 30th end of the fiscal year. 10. Continue to review Planning Commission and Planning Department Rules for compliance with enacted State laws and draft amendments to the rules for adoption. Program Measures Program measures are included in the Administration and Planning program. Program Expenditures FY 2021-22 FY 2022-23 FY 2023-24 Actual Budget Request Number of Positions 6 6 6 Salaries and Wages 251,375.94 501,468 564,476 Operations 100,629.00 110,532 110,532 Equipment 6,237.55 6,000 6,000 Program Total 358,242.49 618,000 681,008 Personnel Position Summary FY 2021-22 FY 2022-23 FY 2023-24 Position Title Authorized Authorized Request Administrative Assistant - - 1 Clerk III 1 1 1 Planner IV 2 2 2 Planner V 1 1 1 Planning Inspector II 1 . 1 1 Senior Account Clerk 1 1 - Total 6 6 6 • 232 This page intentionally left blank POLICE POLICE DEPARTMENT SUMMARY Mission Statement The employees of the Hawai`i Police Department are committed to preserving the spirit of aloha. We will work cooperatively with the community to enforce the laws, preserve peace, and provide a safe environment. Department Goals 1. To protect life and property and serve the community. 2. To actively involve the community in crime prevention programs. 3. To gather necessary evidence quickly for successful prosecution. 4. To expeditiously recover stolen property and contraband. 5. To enforce traffic laws. 6. To provide other services as necessary to promote efficient operation of the Police Department and provide for the overall safety of the community. Funding Source and Position Count General Fund $77,859,136 General Fund 759 Grant Revenue $ 6,132,961 Grant Revenue/Other 56 Other $ 846,036 Total Budget: $84,838,133 Total Number of Positions 815 233 POLICE POLICE COMMISSION Program Description The Police Commission is established under the Hawai`i County Charter to oversee the activities of the Police Department. It consists of nine citizens appointed by the Mayor from each of the nine County Council districts and confirmed by the County Council. The members volunteer their services and serve staggered terms of five years each. The Police Commission has the following mandated responsibilities under the Charter: 1. To appoint and to remove the Police Chief. 2. To review the annual budget prepared by the Police Chief and possibly make recommendations about it to the Mayor and Managing Director. 3. To receive, consider and investigate charges brought by members of the public against the conduct of the Police Department or any of its members and to submit a written report of its findings to the Police Chief. 4. To advise the Police Chief on police-community relations. 5. To review the department's operations, as deemed necessary, for the purpose of recommending improvements to the Police Chief and the Managing Director. 6. To evaluate, at least annually,the performance of the Police Chief and submit a report to the Mayor, Managing Director, and the Council. Program Expenditures • FY 2021-22 FY 2022-23 FY 2023-24 Actual Budget Request Number of Positions 1 1 1 Salaries and Wages 54,014.79 61,364 57,176 Operations 2,790.33 6,171 6,171 Program Total 56,805.12 67,535 63,347 Personnel Position Summary FY 2021-22 FY 2022-23 FY 2023-24 Position Title Authorized Authorized Request Secretary 1 1 1 Total 1 1 1 234 POLICE ADMINISTRATIVE SERVICES BUREAU ADMINISTRATIVE SERVICES DIVISION Program Description The division,under the direction of a Police Major, provides island wide administration, direction and planning control and coordination of police services; and supports operating units through the centralized Administrative Services Division. The division's support sections include the Training/Safety Section,the Finance Section,the Human Resources Section,the Word Processing Center, and Commission on Accreditation for Law Enforcement Agencies (CALEA). Training Section/Safety Section The Training Section is responsible for training of both sworn and civilian personnel; facilitating and providing all entry level training for all police recruit officers; and facilitating the training of personnel. This section also maintains and manages the training files for all department personnel. The Safety Section is responsible for the duties associated with reviewing and investigating workers' compensation cases for alleged abuse; conducting department random drug testing; coordinating and scheduling mandatory annual physicals; providing timely and comprehensive information on safety and health issues; and planning and conducting training classes on employee safety matters. As part of research and development,this section involves addressing the overall needs and equipment requirements for the department; conducting research and evaluation of equipment,uniforms,protective devices;providing recommendations to minimize injury to personnel; researching and tracking of legislation that deal primarily with law enforcement issues; and preparation of testimony for submittal. Finance Section The Finance Section,under the direction of the Accountant IV, is in charge of preparing the department's budget, maintaining its accounts, inventory control,processing payroll, maintaining personnel attendance records,purchasing supplies and equipment, distributing supplies to districts and bureaus, furnishing custodial and maintenance services, providing messenger and delivery service, providing department and subsidized vehicles with fuel and administering the special duty program. 235 POLICE ADMINISTRATIVE SERVICES BUREAU ADMINISTRATIVE SERVICES DIVISION Program Description (continued) Human Resources Section The Human Resources Section is responsible for all personnel actions,to include both external and internal recruitments for appointments to positions;management of personnel files; management of safety and workers' compensation files; conducting research to address issues facing the department; legislative actions; maintaining and updating departmental policies, rules, and regulations; and other duties associated with providing administrative support to operational units. Personnel duties include managing and maintaining personnel files for employees; processing all documents and correspondences relating to personnel actions;providing management with recommendations and courses of actions involving personnel actions; and all related duties involving personnel issues. Accreditation Section The Accreditation Section maintains accreditation for the Department through the Advanced Law Enforcement Accreditation program offered by the Commission on Accreditation for Law Enforcement Agencies (CALEA®). CALEA® sets forth a total of 484 standards, and the Accreditation Section ensures compliance with the standards applicable to the Department. The program consists of an annual Web-Based Review, (years one thru four) and a Site-Based Assessment(year four only). Upon successful completion of these reviews and assessment,the Department is awarded accreditation on year four. Word Processing Center Under the direction of a Clerical Services Supervisor and Assistant Clerical Supervisor, 12 clerical personnel are responsible for the transcription of all narrative police reports dictated onto a digital recording system by sworn personnel. These reports, after approval, become the official document detailing criminal investigations conducted by the department. 236 POLICE ADMINISTRATIVE SERVICES BUREAU ADMINISTRATIVE SERVICES DIVISION Program Objectives 1. To accommodate at least 95% of requests for public safety/health talks from the community. 2. To accommodate at least 95% of requests for station tours for students and community members. 3. Conduct drug screening of all sworn personnel and initiate pre-employment testing of civilian personnel. 4. Conduct constant recruitment and fill at least 90%of vacancies for sworn and 80% vacancies for civilian positions by end of fiscal year. 5. Improve competence and professionalism of sworn and civilian personnel through advanced equipment purchases and provide 25,000 hours of on-going training. 6. Maintain the level of proficiency in the Word Processing Center with a turnaround time of less than nine days for processing reports. 7. Process 98%of requisitions received from districts and bureaus within a month. 8. Fill 90% of all special duty requests for officers. 9. Compile a listing of all outstanding leave papers and distribute to district commanders bimonthly. 10. Fill 90% of requests for storeroom supplies within the month. Program Highlights Training Section In FY 2021-22,the Training Section provided 40,372.25 hours of training to existing personnel, and there was a total of two recruit classes in session during this time period: • 94th Police Recruit Class: June 1, 2021, to December 15, 2021; Field Training from December 16, 2021,to April 15, 2022. • 95th Police Recruit Class: December 16, 2021, to June 30, 2022; Field Training from July 1,2022 to October 31, 2022. Finance Section In FY 2021-22,the Finance Section continued to operate the payroll, accounts payable, special duty, and storeroom sections. Accounts payable processed approximately 7,048 invoices, special duty filled 5,343 special duty requests, and the storeroom filled 4,260 orders. 237 • POLICE ADMINISTRATIVE SERVICES BUREAU ADMINISTRATIVE SERVICES DIVISION .• Program Highlights (continued) Human Resources Section In FY 2021-22,the Human Resources Section, in conjunction with the Hawai`i County Department of Human Resources, conducted various open and internal recruitments for sworn and civilian vacancies. This resulted in the hiring of 28 Police Officer recruits, five Police Communications Officer I's, four Clerk III's,two Police Evidence Specialists, two Custodian/Groundkeeper I's, one Information Systems Analyst VI, one Information Systems Analyst IV, one Information Systems Analyst III, one Polygraph Examiner, and one Radio Technician I. Internally,there were two promotions to Assistant Police Chief, two promotions to Police Major, six promotions to Police Lieutenant, one promotion to Radio Technician II, and one promotion to Police Investigative Operations Clerk. There were 20 temporary promotions to Police Officer III and one temporary promotion to Police Lieutenant. In addition,the following employment contracts were conducted, two Lead Kennel Technicians, one Lead Animal Control Officer,nine Kennel Technicians, eight Animal Control Officers, and one Animal Control Officer Trainee. Accreditation During the four-year accreditation award cycle,the Hawai`i Police Department must maintain compliance with applicable standards, keep up-to-date proof of its compliance, strive to operate in the spirit of those standards and submit an annual report. In FY 2021-22,the Accreditation Section prepared for year 2 of the re-accreditation process with the Commission on Accreditation for Law Enforcement Agencies (CALEA®), which was renewed on November 16, 2019. A web-based assessment took place from November 25, 2021 to December 3, 2021. CALEA® Compliance Service Member Lou Moreto,retired police chief of the Manalapan Township Police Department, conducted a web-based assessment of compliance proof files and supportive documentation to determine compliance with standards. The results and findings of his review were submitted to the CALEA® Commission and approved. Word Processing Center In FY 2021-22 the Word Processing Center transcribed 16,800 reports,totaling more than 191,700 minutes and 1,395,158 completed lines of dictation. 238 POLICE ADMINISTRATIVE SERVICES BUREAU ADMINISTRATIVE SERVICES DIVISION Program Measures FY 2021-22 FY 2022-23 FY 2023-24 Actual Budget Estimate Public Safety/Health Talks 100% >=95% >=95% Station Tours 100% >=95% >=95% Students&Community Members 573 >=3,600 >=3,600 Drug Screening(Sworn Personnel)* 99% 100% 100% Recruitment(%of Staffmg Sworn/Civilian) 88% 80% 80% Training Hours 40,372.25 25,000 25,000 Word Processing Center -turnaround time 4.9 Days 9 Days 9 Days FY 2021-22 FY 2022-23 FY 2023-24 Actual Budget Estimate _ Finance Section _ Process Requisitions within the month 100% 98% 98% Fill Special duty requests 92.8% 90% 90% Collect/reconcile 85%of leave applications within month 100% 85% 85% Compile a listing of all outstanding leave papers and 100% 100% 100% distribute to district commanders bimonthly Fill 90%of requests for storeroom supplies within month 100% 90% 90% * Percentage does not include those sworn personnel unavailable for testing due to extended leave for entire calendar year. 239 POLICE ADMINISTRATIVE SERVICES BUREAU ADMINISTRATIVE SERVICES DIVISION Program Expenditures (Special Duty) FY 2021-22 FY 2022-23 FY 2023-24 Actual Budget Request Number of Positions 2 2 2 Salaries and Wages 39,540 97,569 98,121_ Operations - 27,915 27,915 Program Total 39,540 125,484 126,036 Personnel Position Summary FY 2021-22 FY 2022-23 FY 2023-24 Position Title Authorized Authorized Request Account Clerk 2 2 2 Total 2 2 2 Program Expenditures (Administrative Services) FY 2021-22 FY 2022-23 FY 2023-24 Actual Budget Request Number of Positions 272 303 308 Salaries and Wages 10,053,354.37 8,936,935 9,828,131 Operations 9,201,840.10 9,519,927 10,494,746 Equipment 299,614.63 1,790,000 2,300,000 Program Total 19,554,809.10 20,246,862 22,622,877 240 POLICE ADMINISTRATIVE SERVICES BUREAU ADMINISTRATIVE SERVICES DIVISION Personnel Position Summary FY 2021-22 FY 2022-23 FY 2023-24 Position Title Actual Authorized Request Police Chief 1 1 1 Deputy Police Chief 1 1 1 Assistant Police Chief 1 1 1 Account Clerk 3 3 3 Account Clerk(Temporary) - - 1 Accountant I 1 1 1 Accountant III 1 1 1 Accountant IV 1 1 1 Assistant Clerical Supervisor 1 1 1 Clerical Services Supervisor I 1 1 1 Clerical Services Supervisor II 1 1 1 Clerk III 16 16 17 _ Clerk III(Temp) 1 1 2 Clerk-Dispatcher I - - 1 Fingerprint Classifier II 1 1 1 Fingerprint Technician 1 1 1 Firearms Registration Clerk 2 2 3 Human Resources Assistant 1 1 1 Human Resources Program Specialist 1 1 1 Human Resources Technician I 1 1 1 Information Systems Analyst III 2 2 1 _ Information Systems Analyst IV 1 1 1 Information Systems Analyst V 1 1 1 Information Systems Analyst VI 1 1 1 Police Cadet(Hrly) 24 24 24 Police Captain 1 1 1 Police Communications Officer II - - 39 Police Communications Officer III(Temporary) - - 6 Police Documents Clerk 1 1 1 Police Evidence Custodian 2 2 2 Police Lieutenant 4 4 4 Police Major 2 2 2 Police Officer I(Temp) 37 67 67 _ Police Officer II 4 4 5 Police Officer III(Temp) 30 30 30 Police Radio Dispatcher II 39 39 - Police Radio Dispatcher III(Temp) 6 6 - • Police Records Analyst 1 1 1 Police Records Clerk 9 9 9 Police Sergeant 9 9 9 Program Manager 1 1 1 • 241 POLICE ADMINISTRATIVE SERVICES BUREAU ADMINISTRATIVE SERVICES DIVISION Personnel Position Summary (continued) Public Relations Specialist 1 1 1 Radio Technician I 4 4 4 Radio Technician II 1 1 1 School Crossing Guard(Hrly) 40 40 40 Secretary 2 2 2 Secretary to the Chief of Police 1 1- 1 Senior Account Clerk 1 1 1 Senior Clerk-Stenographer 2 2 2 Senior Police Records Clerk 1 1 1 Storekeeper 1 1 1 Student Helper I 2 2 2 Supervising Police Communications Officer - - 5 Supervising Police Radio Dispatcher 5 5 - Traffic Safety Coordinator - 1 1 Total 272 303 308 242 POLICE ADMINISTRATIVE SERVICES BUREAU TECHNICAL SERVICES DIVISION Program Description The Technical Services Division,under the direction of a Police Major, consists of the Traffic Services,Records and Identification, Communications Maintenance, Communications Dispatch, and the Computer Sections. The division provides technical assistance on traffic and motor vehicle safety and training; manages police records and evidence storage; assists in the maintenance of the county's microwave radio system and the installation and maintenance of police mobile radios; administers central dispatch functions and provides technical support to the department's computer software and hardware systems. Communications-Dispatch Center All requests for police service are recorded, logged, and assigned by Dispatch personnel using a computer-aided dispatch system,with six to seven dispatchers on shift at any given time. Records and Identification Section The Records and Identification Section has several internal subsections composing of records, identification, firearms, and evidence. The major responsibilities of the section are the maintenance of police records; processing evidence; conducting fmgerprint examinations; processing subpoenas and court documents; compiling and disseminating statistical information; and processing firearms permit applications and registrations, which include thorough background checks on each individual applying for a long gun or handgun permit. The Body Worn Camera(BWC)project is incorporated into the Records Section. This project is staffed with a sergeant and two information systems analysts. Traffic Services Section The Traffic Services Section oversees the grants for traffic enforcement, equipment purchases, and training to improve traffic safety. They also oversee the School Crossing Guards, who are assigned at various schools throughout the island. 243 POLICE ADMINISTRATIVE SERVICES BUREAU TECHNICAL SERVICES DIVISION Program Description (continued) Computer Center The Computer Center is responsible for interconnectivity between all police stations and substations to assure a secured networking infrastructure,to include installing and maintaining computer equipment, installing and troubleshooting software systems, and providing technical assistance for various computer issues. Communications Maintenance The Radio Maintenance Section is responsible for assisting with the maintenance and repair of all county-owned radio sites. This includes towers, shelters,microwave radios, repeaters, base radios,mobile radios, and handheld portable radios. The Communications Maintenance Section installs and maintains all radio and emergency warning equipment in the Police Department's fleet and subsidized vehicles. This section also performs auto tuning for all Department mobile and portable radios, which includes the inspection of the radio (hardware), updating the firmware(software), and bringing the radio back into factory specifications. Program Objectives 1. Process and issue at least 95% of road closure permits within the month received. 2. Issue at least 95% of traffic violation letters to vehicle owners within a week. 3. Process at least 95% of firearms permits within two weeks. 4. Conduct at least six radio site inspections per month. 5. Complete auto tuning of at least 40 portable or mobile radios per month. 6. Process and dispatch personnel to 100% of calls for service received. Program Highlights Communications Dispatch Center In FY 2021-22,the Communications Dispatch Center received 211,894 "911" calls, an 8.04 percent increase over the previous fiscal year (196,123), with 23.84 percent of them transferred to the Hawai`i Fire Department. 244 POLICE ADMINISTRATIVE SERVICES BUREAU TECHNICAL SERVICES DIVISION Program Highlights (continued) The Dispatch Center documented 175,769 calls for service (events), a 4.72 percent increase over the previous year(167,832). Records and Identification Section In FY 2021-22,the Records and Identification Section recorded the following: Records Section: • Processed requests for 11,810 copies of criminal and traffic accident reports • Fingerprinted 746 individuals Firearms Section: • Issued 3,895 firearms permits • Registered 10,140 firearms Identification Section: • Processed 10,377 court documents Evidence Section: • Processed 14,142 property receipts The Body Worn Camera(BWC)processed 100 internal, 92 media/public, and 1,724 Prosecutor requests for BWC footage. Traffic Services Section In FY 2021-22,the Traffic Services Section requested reimbursement of$680,735.37 in federal grant funds. The Traffic Services Section also recorded the following: • 44 road closure permits issued; • 223 violation letters sent out to motorists; • 229 school crossing guard checks conducted; and • 3,230 abandoned vehicle cases routed to the Department of Environmental Management. 245 POLICE ADMINISTRATIVE SERVICES BUREAU TECHNICAL SERVICES DIVISION Program Highlights (continued) Computer Center In FY 2021-22,the Computer Center received 2,918 requests via the Helpdesk system and closed 2,901 of these requests. Communications Maintenance (Radio Shop) In FY 2021-22,the Radio Shop personnel, amongst their other assignments, completed 124 radio installations for Hawai`i Police Department vehicles, three radio installations for the County of Hawai`i Fire Department, and one radio installation for the County of Hawai`i Coordinated Services Section. Radio Shop personnel were further tasked with the installation and programming of the AirGain Connect High Power User Equipment (HPUE) along with Cradlepoint wireless routers. The AirGain equipment provides extended coverage of AT&T's First Net cellular communications providing data and cell phone services to police mobile data terminals andcell phones in remote areas where there are little to no cellular and radio communications. Program Measures FY 2021-22 FY 2022-23 FY 2023-24 Actual Budget Estimate Road closure permits within a month 100% _ >=95% >=95% Traffic Violation Letters within a week 97.75% >=95% >=95% Firearms permits within two weeks 96% >=95% >=95% Radio site inspections 76 >=72 >=72 Auto Tuning 480 >=480 >=480 Dispatch to calls for service 100% 100% 100% 246 POLICE CRIMINAL INTELLIGENCE UNIT AND OFFICE OF PROFESSIONAL STANDARDS Program Description The Criminal Intelligence Unit(CIU) and Office of Professional Standards (OPS) Division are under the direct management of the Police Chief. It is commanded by a Police Captain and maintains offices in Hilo and Kona. The Criminal Intelligence Unit gathers,maintains, and analyzes intelligence for the purpose of keeping police administrators informed about the extent,nature and characteristics of organized crime activity, drug trafficking organizations, as well as issues dealing with Homeland defense and dignitary protection assistance. The unit is also responsible for conducting criminal history checks for the department. The Office of Professional Standards investigates allegations of misconduct by department members. These investigations seek to determine if not only misconduct occurred, but also the underlying reasons for errant behavior on the part of the employee. Investigations are also used to indicate the need for additional training and/or procedural changes. Program Objectives Criminal Intelligence Unit 1. Complete 90% of assignments within 30 P gdays. 2. Complete 90% of criminal history checks of prospective employees of the department, as well as other federal, state and local law enforcement agencies within 30 days. 3. Develop, maintain and disseminate intelligence information, which can be utilized to produce no less than eleven criminal investigations per month. 4. Compile,produce, analyze and forward to police administrators no less than 32 intelligence reports per month. 5. Provide assistance to other elements within the police department either through intelligence briefings on current crime trends and/or through no less than 12 in- service training sessions per month. 6. Conduct four presentations to semi-annual Statewide Inter-County Criminal Intelligence Unit(ICCIU) conferences on major criminal activity within this jurisdiction, along with gathering criminal intelligence from other jurisdictions, which may have a connection to our jurisdiction. 247 POLICE CRIMINAL INTELLIGENCE UNIT AND OFFICE OF PROFESSIONAL STANDARDS Program Objectives (continued) Office of Professional Standards 1. Conduct complete and thorough internal investigations seeking a monthly clearance rate of 67%. 2. Conduct complete and thorough internal inquiries, seeking a monthly clearance rate of 85%. 3. Provide no less than three monthly in-service training sessions to other elements within the department to prevent and deter employee misconduct, as well as to ensure procedural compliance in the investigation of employee misconduct. 4. Conduct no less than two monthly random and unannounced inspections of the different elements within the department to ensure compliance with rules and regulations. 5. Compile and provide a yearly report to the state legislature on certain specific aspects of discipline meted out by the department as required by law. Program Highlights Criminal Intelligence Unit(CIU) In FY 2021-22,the Criminal Intelligence Unit provided intelligence information,which in whole or in part led to the initiation of 182 criminal investigations. The unit also submitted 382 intelligence reports. The unit conducted 377 criminal history investigations for prospective department employees, other designated employees, and prospective employees of other county, state, and federal law enforcement agencies. Office of Professional Standards (OPS) In FY 2021-22,the Office of Professional Standards (OPS) conducted 47 administrative investigations, 67 internal inquiries into actions by police department personnel, and provided 36 in-service training sessions to employees. OPS also conducted 36 compliance inspections of various elements of the department to prevent the abuse, misuse, fraud and waste of department resources. The yearly report to the State Legislature was submitted on January 26, 2022. 248 POLICE CRIMINAL INTELLIGENCE UNIT AND OFFICE OF PROFESSIONAL STANDARDS Program Measures FY 2021-22 FY 2022-23 FY 2023-24 Criminal Intelligence Unit Actual Budget Estimate Other Assignments 100% >=90% >=90% Criminal History Checks 100% >=90% >=90% Numbered Cases 182 >=132 >=132 Intelligence Reports 382 >=384 >=384 In-service Presentations 144 >=144 >=144 Presentations to ICCIU 0 >=4 >=4 FY 2021-22 FY 2022-23 FY 2023-24 Office of Professional Standards Actual Budget Estimate Internal Investigations 70% >=67% >=67% Internal Inquiries 80% >=85% >=85% In-service Presentations 36 36 36 Random Inspections 36 24 24 Yearly Legislative Report1 1 1 Program Expenditures FY 2021-22 FY 2022-23 FY 2023-24 Actual Budget Request Number of Positions 9 9 9 Salaries&Wages 844,151.04 953,385 1,051,844 Operations 6,454.19 7,850 7,850 Program Total 850,605.23 961,235 1,059,694 Personnel Position Summary FY 2021-22 FY 2022-23 FY 2023-24 Position Title Actual Authorized Request Detective 4 4 4 Police Captain 1 1 1 Police Officer II 4 4 4 Total 9 9 9 249 POLICE OPERATIONS BUREAUS Program Description CRIMINAL INVESTIGATION DIVISION (CID) The Criminal Investigations Division investigates crimes of violence,theft, fraud, commercialized vice and narcotics; apprehends perpetrators of these crimes; and compiles evidence and information for the prosecution of all persons charged with violations of criminal statutes. The division is also responsible for criminal investigations of police officers,while internal affairs conduct concurrent administrative investigations. This division is under the command of a Police Captain who oversees the operations of the respective sections to include the Criminal Investigations Section(CIS),which includes the Crime Lab; the Juvenile Aid Section(JAS); and the Vice Section,which includes the"Ice"Task Force(ITF) and the Drug Interdiction Task Force (DITF). Criminal Investigation Section (CIS) The Criminal Investigation Section(CIS),under the command of a Police Lieutenant, is responsible for the investigation of major crimes to include homicides, suspicious deaths, assaults,property crimes, identity thefts and fraud. In addition, CIS Detectives respond to all reported suicides, child deaths and other deaths with questionable circumstances. Juvenile Aid Section (JAS) The Juvenile Aid Section(JAS),under the command of a Police Lieutenant,is responsible for the investigation of cases involving juveniles as victims or perpetrators. Investigations conducted include assaults, property crimes, sexual assaults, domestic violence, gang activity and status offenses. JAS also maintains two specialized units consisting of the Sex Crimes Unit, specializing in sexual assault investigations; and the Domestic Violence Unit, specializing in domestic abuse cases. Vice Section The Vice Section is responsible for the prevention and suppression of all forms of commercialized vice activity,to include prostitution, gambling and illegal trafficking of narcotics. Special operations and covert programs are in place to combat the distribution of illegal drugs on the Big Island. Federal and state grants provide the necessary funding to accomplish these objectives. 250 POLICE OPERATIONS BUREAUS Program Description (continued) Vice officers belong to the Statewide Narcotics Task Force and are involved in joint operations with the Drug Enforcement Administration; Bureau of Alcohol, Tobacco and Firearms; Bureau of Immigration and Customs Enforcement; United States Postal Service; and the Federal Bureau of Investigation. The Vice Section is also part of the Hawai`i High Intensity Drug Trafficking Area(HIDTA)Task Force. The Vice Sections are augmented with an"ice"task force (ITF),whose primary goals are to identify, disrupt,prosecute and ultimately dismantle street mid- and upper-level drug trafficking organizations dealing crystal methamphetamine ("ice"). The Area II Vice Section is supplemented with the Drug Interdiction Task Force(DITF), primarily responsible for investigating drug smuggling through the airports and other venues. The department DITF personnel is comprised of three officers who are federally deputized to investigate, identify, and apprehend individuals and organizations involved in the smuggling of illicit drugs into the County of Hawai`i. Crime Lab The Crime Lab performs a variety of physical, chemical, instrumental and microscopic analysis of evidence in connection with crime detection and law enforcement work. In addition, all of the criminalists/evidence specialists assigned are required to provide court testimony whenever necessary in both state and federal courts. Patrol Divisions The Patrol Divisions, each under the command of a Police Captain,plan,proactively direct and coordinate functions towards the enforcement of federal, state, and county laws, the prevention of crime,the apprehension and custody of law violators and the development of partnerships between the community and the Hawai`i Police Department. These divisions include the operating units from each of the police districts, Community Policing,the Police Reserve Officers Program, and the Traffic Enforcement Unit. The Patrol Divisions continue enforcement efforts through special projects such as sobriety checkpoints, seatbelt/child restraint checkpoints,high-speed enforcement, underage drinking deterrent programs, and truancy deterrent programs. 251 POLICE OPERATIONS BUREAUS Program Description (continued) Community Policing Officers The Area I Community Policing Unit is coordinated by a Police Lieutenant and consists of 14 PO-III positions, distributed as follows: Eight in the South Hilo District, four in the Puna District, one in the North Hilo District, and one in the Hamakua District. The Area II Community Policing Unit is coordinated by a Police Sergeant and consists of 15 PO-III positions, distributed as follows: Nine in the Kona District,three in the South Kohala District,two in the Ka`u District, and one in the North Kohala District. The School Resource Officer Program consists of eight PO-III positions, distributed as follows: One at Hilo Intermediate School, one at Waiakea Intermediate School, one at Honoka`a High&Intermediate School, one at Pahoa High&Intermediate School, one at Kealakehe Intermediate School, one at Konawaena Middle School, one at Keacau Intermediate School, and one at Waimea Intermediate School. These officers are tasked with providing law-related education, counseling, and enforcement at their respective school campuses. The Community Policing Unit Officers facilitate the activities of the Hawai`i Isle Police Activities League(HI-PAL), which is a proactive program designed to encourage and engage youths to participate in constructive and supervised athletic activities. The goals of the program are to promote sportsmanship, benevolence, friendship, sociability, good will,tolerance and to provide a meeting place for the promotion of common interest of youths. Traffic Enforcement Unit The Area I Traffic Enforcement Unit(TEU)is comprised of a supervising Sergeant and four PO-III positions; and the Area II TEU is comprised of a supervising Sergeant and four PO-III positions. The major responsibilities of TEU are to enforce traffic laws and investigate traffic deaths utilizing specialized skills (i.e., computerized diagramming of accident scenes). 252 POLICE OPERATIONS BUREAUS Program Objectives 1. To achieve a burglary clearance rate of 30%. 2. To achieve a theft/auto theft clearance rate of 30%. 3. To achieve a robbery clearance rate of 60%. 4. To maintain a sexual assault clearance rate of 80%. 5. To attain at least a 65% service of court documents received. 6. To conduct 760 hard drug investigations (heroin, cocaine and crystal methamphetamine). 7. Crime Lab to achieve an assignment clearance rate of 90%. 8. HI-PAL to serve 60 youths in three age groups for each month and a 30%participation of "at-risk youths"out of all youths served. 9. Community policing program to complete at least 40 problem-solving activities and 40 crime prevention activities annually through the development of partnerships directed at resolving community-police problems,resulting in the improvement of the quality of life for all citizens. 10. Community policing program to complete at least 96 abandoned vehicle/beautification projects annually through the development of partnerships with the community. 11. To provide at least four D.A.R.E. curriculum(core classes) and/or training per month through the department's School Resource Officer Program. Program Highlights Criminal Investigation Section (CIS) The Area I Criminal Investigation Section (CIS) The Area I Criminal Investigations Section Detectives investigated three murder cases and five attempted murder cases. In all, CIS Detectives investigated 1,020 major crimes, including 98 burglaries, 176 thefts, 56 robberies and 128 financial crimes. The Area II Criminal Investigation Section (CIS) The Area II Criminal Investigations Section Detectives investigated three murder cases, one attempted murder case and one manslaughter case. In all, Detectives investigated 430 major crimes, including 183 burglaries, 76 thefts, nine robberies and 24 financial crimes. 253 POLICE OPERATIONS BUREAUS Program Highlights (continued) Juvenile Aid Sections (JAS) The Area I Juvenile Aid Section (JAS) The Area I Juvenile Aid Section detectives investigated 337 cases, including sexual assaults, domestic violence, other crimes against women, child pornography,missing persons and juvenile-related crimes. The Area II Juvenile Aid Section (JAS) The Area II Juvenile Aid Section Detectives investigated 160 cases, including sexual assaults, domestic violence, other crimes against women, child pornography,missing persons and juvenile-related crimes. Vice Section The Area I Vice Section The Area I Vice Section officers conducted 1,023 drug investigations,resulting in 817 arrests. In addition,Vice officers recovered the following illegal drugs: • 63.96 pounds of crystal methamphetamine • 44.61 pounds of dried marijuana • 0.31 pound of heroin • 6.92 pounds of cocaine The Area II Vice Section The Area II Vice Section officers conducted 412 drug investigations resulting in 70 arrests. In addition,Vice officers recovered the following illegal drugs: • 22.12 pounds of crystal methamphetamine • 14.8 pounds of dried marijuana • 1.35 pounds of heroin • 5.01 pounds of cocaine 254 POLICE OPERATIONS BUREAUS Program Highlights (continued) Crime Lab The Crime Lab completed 718 cases, assisted in 161 call-outs and conducted 28 in-service training sessions. Patrol Division The South Hilo Patrol Division South Hilo Patrol operates the East Hawai`i detention center, which holds pretrial detainees for the four police districts that comprise Area I Operations: South Hilo, Puna, North Hilo, and Hamakua. The South Hilo Community Policing Unit is part of the South Hilo District and the unit's officers work closely with communities in the district to identify community concerns and develop solutions through problem solving. The South Hilo Community Police Officers maintain communication with the community through regular meetings with businesses and neighborhood watch groups to address criminal, traffic and other issues. They also conduct projects with community members such as graffiti clean-up and park beautifications. The unit continues to work with other government and private agencies,businesses and community members to work towards safer neighborhoods and communities. Community Policing Officers as part of their duties, conduct bicycle and foot patrols to improve law enforcement presence for residents and visitors. The School Resource Officers are assigned to Hilo Intermediate School and Waiakea Intermediate School. The officers through positive relationships provide law-related counseling, law-related education and law enforcement at the schools. As one of their education components, School Resource Officers provide D.A.R.E. (Drug Abuse . Resistance Education) classes during the year. They also provide classes on anti- bullying, internet safety and making good choices. The officers establish rapport with students and staff at the schools, forming a bond based on trust between the school and police. During FY 2021-22, officers of the South Hilo Patrol Division were assigned to a total of 11,079 criminal calls for service and 25,004 non-criminal calls for service, issued a total of 15,937 citations, and responded to 255 major traffic collisions. 255 POLICE OPERATIONS BUREAUS hts Program Highlights (continued) g g � ) Of the criminal calls for service: • No murder case was reported, as compared to two reported last fiscal year; • Three attempted murder cases were reported, as compared to seven reported last fiscal year; • 29 robbery cases were reported, as compared to 21 reported last fiscal year; • 168 burglary cases were reported, as compared to 21 reported last fiscal year; • 279 assault cases were reported, as compared to 285 reported last fiscal year; • 247 theft from vehicle (unauthorized entry into a motor vehicle) cases were reported, as compared to 251 reported last fiscal year; and • 160 theft of motor vehicle (unauthorized control of a propelled vehicle) cases were reported, as compared to 215 reported last fiscal year. Of the citations issued: • 1,648 were for speeding violations; • 2,078 were for moving violations; • 6,327 were for regulatory violations; • 857 were for seat belt violations; • 510 were for use of mobile electronic device (cell phone)while driving; and • 34 were for child restraint violations. Firearm related cases and firearm recovery,thefts of catalytic converters and drugs remain a major crime concern for the district, and efforts are made toward curtailing that potential crime trend. The Puna Patrol Division During FY 2021-22, officers of the Puna Patrol Division were assigned to a total of 8,915 criminal calls for service and 20,364 non-criminal calls for service, issued a total of 14,937 citations, and responded to 169 major traffic collisions. 256 POLICE OPERATIONS BUREAUS .._.. _.. Program Highlights (continued) Of the criminal calls for service: • Three murder cases were reported, as compared to five reported last fiscal year; • Four attempted murder cases were reported, as compared to one reported last fiscal year; • 21 robbery cases were reported, as compared to 17 reported last fiscal year; • 261 burglary cases were reported, as compared to 283 reported last fiscal year; • 346 assault cases were reported, as compared to 244 reported last fiscal year; • 213 theft from vehicle (unauthorized entry into a motor vehicle) cases were reported, as compared to 204 reported last fiscal year; and • 309 theft of motor vehicle (unauthorized control of a propelled vehicle) cases were reported, as compared to 227 reported last fiscal year. Of the citations issued: • 1,984 were for speeding violations; • 1,458 were for moving violations; • 4,027 were for regulatory violations; • 730 were for seat belt violations; • 449 were for use of mobile electronic device (cell phone) while driving; and • 32 were for child restraint violations. The Community Policing Officers (CPOs) in the Puna District work with numerous Neighborhood Watch groups in crime prevention, community awareness, and problem solving. CPOs allow for the immediate attention to community concerns that would otherwise be addressed through means that may not always be effective or as direct. The Community Policing Officers partner with Neighborhood Watch leadership in crime prevention, community awareness and problem solving. The School Resource Officers work diligently in the Pahoa and Kea'au Intermediate schools to keep our island keiki safe and prevent school violence through drug awareness and prevention. The Hamakua Patrol Division During FY 2021-22, officers of the Hamakua Patrol Division were assigned to a total of 1,183 criminal calls for service and 6,715 non-criminal calls for service, issued a total of 3,824 citations, and responded to 47 major traffic collisions. 257 - POLICE OPERATIONS BUREAUS Program Highlights (continued) Of the criminal calls for service: • No murder case was reported, as compared to none reported last fiscal year; • No attempted murder case was reported, as compared to none reported last fiscal year; • One robbery case was reported, as compared to none reported last fiscal year; • 24 burglary cases were reported, as compared to 26 reported last fiscal year; • 26 assault cases were reported, as compared to 20 reported last fiscal year; • 24 theft from vehicle (unauthorized entry into a motor vehicle) cases were reported, as compared to 19 reported last fiscal year; and • Ten theft of motor vehicle(unauthorized control of a propelled vehicle) cases were reported, as compared to 14 reported last fiscal year. Of the citations issued: • 685 were for speeding violations; • 335 were for moving violations; • 1,006 were for regulatory violations; • 196 were for seat belt violations; • 125 were for use of mobile electronic device (cell phone)while driving; and • Three were for child restraint violations. The School Resource Officer worked with school administrators and personnel at the Honoka`a and Pa'auilo schools to reduce incidents of bullying,truancy, thefts, and drug activity. Community Policing Officers and School Resource Officers continued to work with neighborhood watch organizations, schools, and community organizations to address various community concerns. The Kona Patrol Division The Kona Patrol Division operates out of the Kealakehe police station, which houses the West Hawai`i detention facility that holds pretrial detainees for the four police districts that comprise Area II Operations: Kona, South Kohala,North Kohala, and Ka`u. The Kona Patrol Division also operates a firearms registration and evidence sections. During FY 2021-22, officers of the Kona Patrol Division were assigned to a total of 8,863 criminal calls for service and 18,988 non-criminal calls for service, issued a total of 21,005 citations, and responded to 158 major traffic collisions. 258 POLICE OPERATIONS BUREAUS Program Highlights (continued) Of the criminal calls for service: • Four murder cases were reported, as compared to two reported last fiscal year; • No attempted murder case was reported, as compared to two reported last fiscal year; • Ten robbery cases were reported, as compared to 13 reported last fiscal year; • 81 burglary cases were reported, as compared to 102 reported last fiscal year; • 189 assault cases were reported, as compared to 208 reported last fiscal year; • 695 theft from vehicle (unauthorized entry into a motor vehicle) cases were reported, as compared to 742 reported last fiscal year; and • 176 theft of motor vehicle ( propelled ro unauthorized control of a p elled vehicle) cases were reported, as compared to 182 reported last fiscal year. Of the citations issued: • 1,433 were for speeding violations; • 3,500 were for moving violations; • 10,010 were for regulatory violations; • 553 were for seat belt violations; • 397 were for use of mobile electronic device (cell phone)while driving; and • 42 were for child restraint violations. The Kona District Community Policing Officers focused on addressing community- related issues in the North and South Kona areas. Their responsibilities also included bicycle patrol in the Ali`i Drive area and beach sweeps to ensure the safety of the tourist community and businesses and to address the growing number of transient homeless persons attracted to the warm climate. Their problem-solving efforts included spearheading neighborhood watch groups and crime reduction details. The School Resource Officers were assigned to Konawaena Middle School and Kealakehe Intermediate School. In addition to teaching D.A.R.E. classes, they provided students with information on anti-bullying, internet safety, laws and ordinances, and a variety of other topics. The School Resource Officers established a rapport with the students so that they perceive police officers as more approachable. They provided a liaison between the school and the police department. The South Kohala Patrol Division During FY 2021-22, officers of the South Kohala Patrol Division were assigned to a total of 2,294 criminal calls for service and 5,334 non-criminal calls for service, issued a total of 9,614 citations, and responded to 135 major traffic collisions. 259 POLICE OPERATIONS BUREAUS Program Highlights (continued) Of the criminal calls.for service: • No murder case was reported, as compared to none reported last fiscal year; • No attempted murder case was reported, as compared to none reported last fiscal year; • No robbery case was reported, as compared to none reported last fiscal year; • 31 burglary cases were reported, as compared to 16 reported last fiscal year; • 42 assault cases were reported, as compared to 40 reported last fiscal year; • Seven theft from vehicle (unauthorized entry into a motor vehicle) cases were reported, as compared to 25 reported last fiscal year; and • 13 theft of motor vehicle (unauthorized control of a propelled vehicle) cases were reported, as compared to 20 reported last fiscal year. Of the citations issued: • 2,008 were for speeding violations; • 1,407 were for moving violations; • 3,047 were for regulatory violations; • 518 were for seat belt violations; • 723 were for use of mobile electronic device (cell phone)while driving; and • 39 were for child restraint violations. Four major State highways and numerous County thoroughfares traverse the centrally located South Kohala district. This naturally results in traffic enforcement becoming one of the primary tasks for the personnel assigned to this district. On July 31, 2021,the district experienced one of the largest brush fires in the island's recorded history. The fire began in the Pu`ukapu area of South Kohala and by the following day had burned its way down to the Waikoloa area, forcing the evacuation of Waikoloa Village. Thousands of people were successfully evacuated while police conducted patrols in the area to ensure that residents' property remained secure. The North Kohala Patrol Division During FY 2021-22, officers of the North Kohala Patrol Division were assigned to a total of 594 criminal calls for service and 4,462 non-criminal calls for service, issued a total of 3,989 citations, and responded to 12 major traffic collisions. 260 POLICE OPERATIONS BUREAUS Program Highlights (continued) Of the criminal calls for service: • No murder case was reported, as compared to none reported last fiscal year; • No attempted murder case was reported, as compared to none reported last fiscal year; • No robbery cases were reported, as compared to two reported last fiscal year; • Three burglary cases were reported, as compared to eight reported last fiscal year; • 17 assault cases were reported, as compared to 16 reported last fiscal year; • Nine theft from vehicles (unauthorized entry into a motor vehicle) cases were reported, as compared to nine reported last fiscal year; and • Four theft of motor vehicle (unauthorized control of a propelled vehicle) cases•were reported, as compared to 11 reported last fiscal year. Of the citations issued: • 1,087 were for speeding violations; • 429 were for moving violations; • 1,225 were for regulatory violations; • 146 were for seat belt violations; • 113 were for use of mobile electronic device (cell phone)while driving; and • Four were for child restraint violations. The North Kohala Community Policing Officer participated with the community in a couple of Keiki Fishing Tournaments,Neighborhood Watch meetings and Coffee with a Cop meetings. He assisted the local high school with career day presentations and student conflict resolutions, and assisted local business and residents with understanding COVID-19 mandates and/or proclamations. The Community Policing Officer also submitted monthly articles to the Kohala Mountain News to address police and community concerns. The Ka`u Patrol Division During FY 2021-22, officers of the Ka`u Patrol Division were assigned to a total of 1,856 criminal calls for service and 5,671 non-criminal calls for service, issued a total of 4,002 citations, and responded to 69 major traffic collisions. 261 POLICE OPERATIONS BUREAUS o ram Highlights (continued) hts g g g ( ) Of the criminal calls for service: • No murder case was reported, as compared to two reported last fiscal year; • No attempted murder case was reported, as compared to two reported last fiscal year; • Two robbery cases were reported, as compared to three reported last fiscal year; • 101 burglary cases were reported, as compared to 87 reported last fiscal year; • 47 assault cases were reported, as compared to 71 reported last fiscal year; • 46 theft from vehicles (unauthorized entry into a motor vehicle) cases were reported, as compared to 42 reported last fiscal year; • 69 theft of motor vehicle (unauthorized control of a propelled vehicle) cases were reported, as compared to 37 reported last fiscal year. Of the citations issued: • 561 were for speeding violations; • 328 were for moving violations; • 1,362 were for regulatory violations; • 178 were for seat belt violations; • 79 were for use of mobile electronic device (cell phone)while driving; • 11 were for child restraint violations. Ka`u Community Policing Officers continued to work with the community to establish partnerships and work on community projects: Some of the neighborhood watch groups included Discovery Harbour, Green Sands Subdivision, and Hawaiian Ocean View Estates. The Traffic Enforcement Units (TEU) The Traffic Enforcement Units are charged with investigating traffic crashes involving death or serious injury while conducting traffic enforcement and training related to traffic enforcement and investigation. Area I TEU In FY 2021-22, Area I TEU investigated 16 fatal crashes that killed 18 people: two of the fatalities were related to alcohol only, four fatalities were related to drugs only, four fatalities were related to both alcohol and drugs,two fatalities were not related to alcohol or drugs and four fatalities have not been confirmed yet. 262 POLICE OPERATIONS BUREAUS Program Highlights (continued) Area I TEU officers conducted 61 DUI saturation patrols, arrested 97 drivers who were under the influence of intoxicants, conducted 96 seatbelt/distracted driver checkpoints, and 146 speed projects. The Area I TEU officers also issued 3,670 moving citations, of which 1,804 were for speeding. They issued 1,611 regulatory citations and made 104 other arrests. Area II TEU In FY 2021 22,Area II investigated 15 fatal crashes that killed 15 people. Two fatalities were related to alcohol, five fatalities were related to drugs, and eight fatalities were related to both alcohol and drugs. Area II TEU officers conducted 88 DUI saturation patrols, arrested 102 drivers who were under the influence of intoxicants, conducted 110 seatbelt/distracted driver checkpoints. The Area II TEU officers also issued 3,433 moving citations, of which 1,925 were speeding. They issued 1,543 regulatory citations and made 233 other arrests. Program Measures FY 2021-22 FY 2022-23 FY 2023-24 Actual Budget Estimate Criminal Investigation Section Robbery Clearance Rate 65% 60% 60% Juvenile Aid Section Sexual Assault Clearance Rate 72.2% 80% 80% Vice Section Hard Drug Cases 780 >=760 >=760 Crime Lab Assignment Clearance Rate 100% 90% 90% HI-PAL Participation in 5-8 age group 62 >=240 >=240 Participation in 9-12 age group 89 >=240 >=240 Participation in 13-17 age group 69 >=240 >=240 "At risk"Youth Participation 20% 30% 30% Presentations/Clinics 27 24 24 263 POLICE OPERATIONS BUREAUS Program Measures (continued) Community Policing Program D.A.R.E Curriculum or In-Service Training 48 48 48 Problem Solving Activities 42 40 40 Crime Prevention Activities 44 40 40 Abandoned Vehicle/Beautification Projects 97 96 96 Traffic Enforcement Unit(TEU) **DUI Saturation Patrol Projects 149 >=84 >=84 DUI Arrests 199 n/a* n/a* Seatbelt/Distracted Driver Projects 206 >=72 >=72 Moving Citations • 7,103 n/a* n/a* Regulatory Citations 3,154 n/a* n/a* Departmental(Island wide)Measures DUI Arrests 1,029 n/a* n/a* Traffic Citations Issued 70,718 n/a* n/a* Burglary Clearance Rate 30% 30% 30% Theft/Auto Theft Clearance Rate 30.6% 30% 30% Court Documents 58% 65% 65% *n/a= Statistical information,no projected numbers provided as the department does not support a quota system for citations or arrest. **Due to the COVID-19 pandemic,DUI sobriety checkpoints were ceased to minimize unnecessary contact with vehicle operators. However,to continue law enforcement,TEU officers conducted saturation patrols projects whereby increased patrol in designated areas were conducted to specifically locate intoxicated operators. 264 POLICE OPERATIONS BUREAUS Program Expenditures FY 2021-22 FY 2022-23 FY 2023-24 Operations Bureau Actual Budget Request Number of Positions 495 495 495 Salaries and Wages 42,880,708.40 44,842,682 49,912,837 Operations 2,452,163.75 2,373,438 2,950,188 Program Total 45,332,872.15 47,216,120 52,863,025 HI-PAL Number of Positions 1** 1** 1** Salaries&Wages 46,497.32 50,577 54,693 Operations 10,165.74 16,500 16,500 Program Total 56,663.06 67,077 71,193 **HI-PAL position included in Personnel Position Summary Clerk III count below Personnel Position Summary FY 2021-22 FY 2022-23 FY 2023-24 Position Title Actual Authorized Request Assistant Police Chief 2 2 2 Clerk III(includes HI-PAL**) 7 7 7 Criminalist II 2 2 2 Criminalist III 1 1 1 Custodian/Groundskeeper I 4 4 5 Custodian/Groundskeeper I(1/2T) 2 2 1 Custodian/Groundskeeper I(1/4T) 3 3 3 Detective 38 38 38 Police Captain 9 9 9 Police District Operations Assistant 1 1 1 Police Evidence Custodian 2 2 2 Police Evidence Specialist II 4 4 4 Police Investigative Operations Clerk 6 6 6 Police Lieutenant 19 19 19 Police Major 2 2 2 Police Officer II 336 336 336 Police Operations Clerk 6 6 6 Police Sergeant 45 45 45 - Polygraph Examiner 1 1 1 Secretary 2 2 2 Sexual Assault Forensic Nurse Coordinator 1 1 1 Storeroom Clerk 1 1 1 Victims Services Assistant(Temp) 1 1 1 Total 495 495 495 265 POLICE MISCELLANEOUS Program Expenditures FY 2021-22 FY 2022-23 FY 2023-24 Actual Budget Request Investigating Cause of Death 753,842.60 765,000 850,000 Training Account 100,391.57 146,000 191,000 Police Sobriety Test 34,188 138,000 138,000 Asset Forfeitures 99,950.00 700,000 700,000 Police Private Contributions - 20,000 20,000 Total Miscellaneous 988,372.17 1,769,000 1,899,000 266 POLICE GRANT REVENUES Program Description To continue active efforts in obtaining funding through federal and state-sponsored grants to augment the department's budget in the areas of: 1. To continue providing for community relations, D.A.R.E. and youth programs. 2. To provide investigative operations personnel funding dealing with drug enforcement investigations. 3. To provide necessary equipment,manpower,training and for public education in dealing with Traffic Enforcement,to include speeding violations, drunk driving, seatbelt enforcement and motor vehicle,occupant protection. 4. To provide SAFE nurses with stand-by pay to deal with sexual assault and domestic violence investigations. 5. To provide investigative operations personnel funding dealing with Wanted Fugitives, Counterfeiting of U.S. Currency and Violent Crimes. Program Objectives 1. HI IMPACT(Hawai`i HIDTA $390,100) - To combat the methamphetamine(ICE) problem in the County of Hawai`i by conducting various sting operations. 2. Occupant Protection(State Department of Transportation$150,000) -To conduct seatbelt enforcement and child restraint roadblocks. 3. STEP Grant(State Department of Transportation$575,000) -To provide for funding for training, education, enforcement and community collaboration to reduce the number of traffic fatalities and injury crashes. 4. Roadblock Program(State Department of Transportation, Sobriety Checkpoint $490,000)to conduct DUI roadblocks to minimize fatalities and injuries. 5. Data Records (State Department of Transportation$75,000) -To transfer completed Motor Vehicle Accident Reports (MVAR)to Hawaii Department of Transportation (HDOT)within three months and HPD traffic citations to the District Courts within six days of issuance to ensure compliance with national standards. 6. SAFE Standby Pay (State Department of the Attorney General $60,000) - To improve the department's response to violent sex crimes,physical abuse and crimes of violence against women. 7. Department of Health—Tobacco Sting (State Department of Health$16,000)—To provide continued enforcement of the State Law Prohibiting Alcohol Sales to minors in the County of Hawai`i. 267 POLICE GRANT REVENUES Program Objectives (continued) 8. Increasing Quality Forensic Services—(State Department of the Attorney General $80,000)—For the purpose of paying for quality Forensic Services by continuous updated forensic sciences training and the purchase of a digital analytical balance with data print out accessories. 9. Wireless E911 Fees—(Hawai`i Enhanced 911 Board $3,015,676)—For expenditures associated with the deployment of Wireless Enhanced 911 System. 10. US Marshall Service—(Hawai`i Fugitive Task Force$12,000)—To assist with overtime incurred to HCPD Officers working with the United States Marshall Service on the enforcement and capture of fugitives wanted under the Hawai`i Fugitive Task Force Initiative. 11. United States Secret Service- ($10,000)—To assist in the enforcement and protection of high governmental officials and the prevention of counterfeiting of U.S. Currency and securing the nation's critical infrastructures, specifically in the areas of cyber, banking and finance. 12. Safe Streets/Violent Crimes Task Force (Federal Bureau of investigation FBI $50,000)—For the purpose of identifying and targeting for prosecution criminal enterprise groups responsible for drug trafficking, money laundering, alien smuggling and other violent crimes. 13. State-wide Multi-Jurisdictional Drug Task Force (SMDTF)—(State Department of the Attorney General $60,000)—For the purpose of reducing drug threats and drug related crimes and incorporating multi-agency collaboration. 14. Local JAG Program—(U.S. Department of Justice $80,000)—For the purpose of purchasing a driving simulator for the Police Department's Emergency Vehicle Operator Course. 15. ATF Task Force- ($32,000) -To assist with overtime and costs related to operations with the Bureau of Alcohol, Tobacco, Firearms and Explosives (ATF). 16.NICS Act Record Improvement Program—($545,760)—To improve the FBI's National Instant Criminal Background Check System(NICS)by providing assistance to improve the completeness, automation and transmittal to the Department's records. 17. Hazard Mitigation Grant Program—($162,191)—To reduce the risk of future damage, loss of life and property in any area affected by a major disaster. 268 POLICE GRANT REVENUES Program Expenditures FY 2021-22 FY 2022-23 FY 2023-24 Actual Budget Request Salaries and Wages 636,503.21 1,192,642 1,213,626 Operations 936,390.27 3,359,164 3,370,669 Equipment 584,391.58 1,555,921 1,548,666 Program Total 2,157,285.06 6,107,727 6,132,961 269 This page intentionally left blank PROSECUTING ATTORNEY PROSECUTING ATTORNEY DEPARTMENT SUMMARY Mission Statement The Office of the Prosecuting Attorney pursues justice with integrity and commitment. Department Goals 1. To strive for just disposition of criminal cases and promote public safety and order through timely, efficient, and effective prosecution. 2. To ensure that victims and witnesses of crimes are treated with respect, courtesy, and sensitivity in their cooperation with criminal prosecution. 3. To improve and restore trust in the criminal justice system by identifying areas of need and working collaboratively with other criminal justice agencies and the community. 4. To encourage and promote crime prevention and early intervention initiatives, encourage treatment and services, and support reintegration programs to improve the quality of life on Hawai`i Island. 5. Identify,promote and implement new and innovative approaches to solving crime problems. Funding Source and Position Count General Fund $ 8,596,434 General Fund 97 Grant Revenue $ 2,486,223 Grant Revenue/Other 25 Other $ 250,000 Total Budget: $ 11,332,657 Total Number of Positions 122 270 PROSECUTING ATTORNEY GENERAL PROSECUTION Program Description The Office of the Prosecuting Attorney is charged with the duty to see that the laws are faithfully executed and enforced within the County of Hawai`i. Violations of State and Countylaws, ordinances, rules and/or regulations are prosecuted on behalf of the g community. The Deputy Prosecuting Attorneys prosecute cases in the Family Courts, seven District Courts and four divisions of Circuit Courts in Hawai`i County. This involves all criminal matters including preliminary hearings, grand jury sessions, arraignment calendars, motions, hearings,pretrial conferences and trials. In addition,they handle all appeals before the Hawaii Appellate Courts as well as the Federal Appellate Courts. Deputy Prosecutors screen all criminal referrals made by police and other law enforcement agencies and are available 24 hours per day, seven days a week for juvenile detention and felony conferrals. The Office of the Prosecuting Attorney continues its efforts to attend to the needs of victims and witnesses as they go through the criminal justice process and seeks victim input for and notifies victims of case disposition. The Office of the Prosecuting Attorney provides training for staff to maintain and improve their specialized skills. In addition,the Prosecuting Attorney Deputies and staff provide training for police recruits and refresher training for police officers as well as to other law enforcement agencies and community organizations. The staff participate in career fairs and job shadowing and prepare appropriate educational presentations to students and faculty on the justice system, careers as a prosecutor and the risks and consequences of involvement in illegal activity. Our volunteer program provides opportunities for career exploration and work experience. In an effort to reduce crime and promote public safety,the Office of the Prosecuting Attorney is actively involved in several initiatives that address juvenile delinquency and promote community involvement in identifying and addressing public safety issues. The Office of the Prosecuting Attorney is actively supporting the Big Island Juvenile and Adult Drug Court, Veteran's Court, Environmental Court and Adult Mental Health Jail Diversion Program. In addition,we are collaboratively working to address elder issues, domestic violence, sexual assault,homelessness, efforts to reduce recidivism and continue to support the Big Island Juvenile Intake and Assessment Center. These programs strive to balance the individual service needs of the individual,the legal requirements of the courts, and the safety needs of the community. Whenever possible, the Office of the Prosecuting Attorney seeks funding for specialized units and demonstration projects. 271 PROSECUTING ATTORNEY GENERAL PROSECUTION Program Objectives Core prosecution 1. Attend all courts in the County of Hawaii, and conduct on behalf of the People, all prosecutions for offenses against the laws of the State of Hawai`i and the ordinances and regulations of the County. 2. Maintain a professional, dedicated and trained staff to carry out the duties of the Prosecuting Attorney as defined under the County Charter. 3. Provide for a statewide Traffic Safety Resource Prosecutor to develop effective enforcement strategies to reduce highway offenses,traffic collisions, and increase traffic safety. 4. Maintain grant-funded specialized prosecution units that work collaboratively with the Hawai`i Police Department and other law enforcement agencies to improve case outcomes for victims of violent crimes and crimes against persons. • Victim services 1. Attend to the needs of victims and witnesses in the criminal justice system by providing referrals to appropriate agencies, assistance with restitution and crime victim compensation. 2. Provide restorative justice options as appropriate. 3. Participate in community events that support victims (i.e.National Crime Victims' Rights Week and National Domestic Violence Awareness Month) and promote community safety. Improving the criminal justice system 1. Coordinate continuing training/educational workshops to improve the criminal justice system. 2. Collaborate with the Hawai`i Police Department to discuss joint initiatives,policies, and procedures to strengthen investigations and prosecutions. 3. Meet with law enforcement, government agencies, and community service providers to improve handling of domestic violence, child abuse, and sexual assault cases. 4. Meet with Hawai`i criminal justice agencies and State branches to discuss appropriate interventions and consequences for offenders. 272 PROSECUTING ATTORNEY GENERAL PROSECUTION Program Objectives (continued) Improving the juvenile justice system 1. Coordinate continuing training/educational workshops to improve delivery of services along the continuum of the juvenile justice system. 2. Collaborate with law enforcement, government agencies, and community service providers to discuss joint initiatives, interventions,policies and procedures to improve outcomes for juvenile offenders. Community initiatives to promote crime prevention and intervention and other efforts 1. Support prevention, education, and intervention initiatives directed at reducing crime and increasing public safety on issues such as domestic abuse, including to reduce child abuse and neglect, substance abuse, and impaired driving. 2. Coordinate continuing training/educational workshops to promote healthy behaviors, crime prevention and early intervention initiatives. 3. Provide meeting coordination and fiscal support to the County of Hawai`i Committee on the Status of Women. Program Highlights Traditional Prosecution 1. The Office of the Prosecuting Attorney collaborated with County, State, and Federal law enforcement partners, including but not limited to Hawai'i Police Department Vice, Juvenile Aid, Traffic Enforcement Unit, and Special Enforcement Unit; Hawai'i State agencies such as the Department of Public Safety Sheriff's Department Narcotics Enforcement Division,the Department of Land and Natural Resources Division of Conservation and Resources Enforcement, and Federal agencies such as the Federal Bureau of Investigations, U.S. Attorney,U.S. Postal Service, U.S. Bureau of Alcohol, Tobacco, Firearms and Explosives, and the U.S. Department of Homeland Security. These collaborations have helped build stronger,more successful cases,to include federally-adopted prosecutions. 273 PROSECUTING ATTORNEY GENERAL PROSECUTION Program Highlights (continued) Victim Services 1. The Victim Assistance Unit provided assistance to 6,963 victims of crime, witnesses of crime, and persons close to the victims/witnesses to help them navigate the trauma of victimization and its potential to have lasting emotional,psychological, and physical effects. Types of victimization experienced include but are not limited to: homicide,negligent homicide and injury, sexual assault, domestic violence, child abuse,violation of protective orders, assault,robbery, and property crimes. There were 305 victims of sexual assault crimes served, of which 110 were adults and 195 were children. Approximately 131 parents and/or guardians of sexual assault victims were also served during this reporting period. There were 1,642 victims of domestic/family violence-related crimes served. Related crimes include but are not limited to: Abuse of Family/Household,Violations of an Order for Protection, 48- hour Warning Citation Violations, Terroristic Threatening, Property Damage, Child Abuse,Assault, and homicide. 2. 303 referrals were made to community service agencies during this reporting period, including but not limited to: Child and Family Service, YWCA Sexual Assault Support Services, Legal Aid Society of Hawai`i, Hale Kipa, Catholic Charities of Hawai`i, and the Salvation Army Family Intervention Services. 3. Staff also coordinated Crime Victim Compensation Commission(CVCC) services for approximately 1,116 victims (The CVCC provides compensation to victims of violent crimes for their crime-related injuries and losses, and to "Good Samaritans" for injuries or property damage suffered in the prevention of a crime or apprehension of a criminal https://dps.hawaii.gov/cvcc/). 4. The Restorative Justice Program screened cases to participate in Victim/Offender Conferences (VOC). Of 20 juvenile cases screened, 13 cases were approved to participate; of those approved, six cases completed VOC successfully. Of 536 adult cases screened, 53 cases were approved to participate; of those approved, 23 cases completed VOC successfully. For Victim/Offender Dialogs (VOD),two cases were screened, five cases are in VOD process, and one case was completed. 5. Restorative Justice Unit work with Kulani Correctional Facility was on hold due to COVID-19 restrictions,to include Victim Impact Classes. 6. Through our Victim of Crime Act(VOCA) grant, select Victim Assistance Unit staff attended comprehensive online and in-person trainings to ensure that victims are provided services from those trained on the needs of victims. 274 PROSECUTING ATTORNEY GENERAL PROSECUTION Program Highlights (continued) Criminal Justice System 1. Deputy Prosecuting Attorneys regularly attend briefings with the Hawai'i Police Department at Patrol and Criminal Investigation division levels. 2. Assisted the State Attorney General's Office Investigation Unit with addressing non- compliant sex offenders and initiating criminal prosecutions for violations of law. 3. The Investigation Unit assisted the Hawai'i Police Department with drafting and executing mobile electronic device and video surveillance search warrants; service of outstanding penal summons complaints for District Court and Family Court criminal cases and temporary restraining orders. Juvenile Issues 1. Federal Title II funding was received from the Department of Human Services— Office of Youth Services to continue into the seventh year of the Big Island Juvenile Intake and Assessment Center,providing immediate intervention for youth and also allowing police officers to return to public safety duties. 2. The Restorative Justice Victim Offender Conferencing program screened 20 juvenile cases. Thirteen cases were accepted into the Program. Six cases were successfully resolved. Community Strategies 1. Online and in-person training opportunities were shared with community advocates, prevention providers, and agency partners;venues provided for law enforcement trainings. 2. The Office of the Prosecuting Attorney coordinated a statewide training on Witness Intimidation via Zoom and in-person for law enforcement and community stakeholders. 3. The Office of the Prosecuting Attorney processed Contingency Relief funding via 12 County Resolutions totaling $31,500 for the benefit of crime prevention and community strengthening projects on Hawai`i Island. 275 PROSECUTING ATTORNEY GENERAL PROSECUTION Program Measures FY 2021-22 FY 2022-23 FY 2023-24 Actual Budget Estimate Charges: Opened during period 14,957 20,000 20,000 Accepted for prosecution 13,607 17,000 17,000 Circuit Court 2,924 4,000 4,000 District Court(criminal,excludes traffic) 7,553 11;000 11,000 Family Court 1,288 2,000 2,000 Circuit Court calendar days: Hilo 260 260 260 Kona 260 260 260 Misdemeanor calendar days: 1 Hilo(a.m.and p.m.) 208 208 208 Puna. 105 105 105 South Kohala/Hamakua(includes Adult-DV) 105 105 105 North Kohala(includes Adult-DV) 12 12 12 Kona/Ka`u 260 260 260 Family Court(Juvenile)calendar days: . Hilo,Puna 52 52 52 Kona _ 52 52 52 N. &S.Kohala/Hamakua 52 52 52 Family Court(Adult-DV)calendar days: _ Hilo,Puna 52 52 52 Kona/Ka`u 26 26 26 S.Kohala 26 26 26 Hamakua 52 52 52 Drug Court(Adult)calendar days: Hilo 52 52 52 Kona 52 52 52 Drug Court(Juvenile)calendar days: Hilo 52 52 52 Kona 52 52 52 276 PROSECUTING ATTORNEY GENERAL PROSECUTION Program Measures (continued) FY 2021-22 FY 2022-23 FY 2023-24 Actual Budget Estimate Veterans Treatment Court calendar days: Hilo 52 52 52 Kona 52 52 52 Mental Health Court(District Court)calendar days: Hilo/Puna 24 24 24 Kona/Ka`u 12 12 12 Environmental Court calendar days: Hilo 12 12 12 Kona 105 105 105 Program Expenditures FY 2021-22 FY 2022-23 FY 2023-24 Actual Budget Request Number of Positions 102 __ 102 97 Salaries and Wages 6,173,760.02 7,973,333 7,969,799 Operations - 497,440.09 686,148 616,435 Equipment 335.17 356,200 200 Program Total 6,671,535.28 9,015,681 8,586,434 277 PROSECUTING ATTORNEY _____ _ ..__ _ GENERAL PROSECUTION ������� ��� � �. ., __�� Personnel Position Summary FY 2021-22 FY 2022-23 FY 2023-24 Position Title Authorized Authorized Request ' Prosecuting Attorney 1 1 1 1st Deputy Prosecuting Attorney 1 1 1 Account Clerk 1 1 1 Accountant III 1 1 1 Business Manager 1 1 1 Clerk II 2 1 1 Clerk III 2 1 1 Deputy Prosecuting Attorney 32 34 32 Human Resources Assistant 1 1 1 Information Systems Analyst IV 2 2 2 Information Systems Analyst V 1 1 1 Investigator IV 2 2 1 Investigator V 6 6 6 Investigator VI 1 1 1 Legal Assistant II 2 2 - Legal Clerk I 5 6 6 Legal Clerk II 7 8 8 Legal Clerk III 17 17 17 Legal Clerk IV 2 2 2 Private Secretary 1 1 1 Program Manager 1 1 1 Senior Account Clerk 1 1 1 Special Projects Coordinator 2 2 2 Supervising Legal Clerk I 1 1 1 Supervising Legal Clerk II 1 1 1 Victim/Witness Program Director 1 1 1 Victim/Witness Counselor I 1 1 1 Victim/Witness Counselor II 4 4 4 Total 102 102 97 278 PROSECUTING ATTORNEY GRANT REVENUES Program Description The Office of the Prosecuting Attorney receives and continually seeks funding from Federal and State sources. These funds are used to implement innovative programs, support prosecution efforts, educate the public, improve the criminal justice system, and purchase equipment that would not be possible with County funds. Program Objectives 1. State Forfeitures—State Department of the Attorney General, Civil Recoveries Division, State of Hawai`i, $200,000. For use to assist crime prevention and healthy communities at the discretion of the Hawai`i County Prosecuting Attorney. 2. Federal Forfeitures -United States Department of Justice and US Treasury Department, $50,000. For use to assist crime prevention and healthy communities at the discretion of the Hawai`i County Prosecuting Attorney. 3. STOP Violence Against Women-U.S. Department of Justice, STOP Violence Against Women Formula Grant Program, $104,508. One Employee—To improve prosecution of domestic violence cases involving adult women by dedicating a deputy to handle these cases. 4. Crime Victims Assistance Program OCA) -U.S. Department of Justice, Office for Victims of Crime Formula Grant Program, $1,101,027. Thirteen employees—To assist victims of crime through the judicial process, focusing on crimes such as homicide, sexual assault, child abuse and domestic violence. 5. Justice Assistance Grant(JAG)—U.S. Department of Justice, $150,000. For technology improvements. 6. Traffic Safety Training Grant—U.S. Department of Transportation, $155,000. To conduct statewide training to improve law enforcement system response to traffic crash cases and improve highway safety. 7. East Hawaii Big Island Juvenile Intake and Assessment Center (BIJIAC)— Hawai`i Office of Youth Services, $200,000. To support operation of a juvenile intake and assessment center in East Hawai`i. • 279 PROSECUTING ATTORNEY GRANT REVENUES Program Objectives (continued) 8. Substance Abuse Prevention Program—Hawai`i State Department of Health, Alcohol and Drug Abuse Division, $110,000. To fund a community assessment and strengthening of Substance Abuse Systems in the County of Hawai`i. Paid for staff salaries and contracted services. 9. USSS Electronic Crimes Task Force—U.S. Secret Service, $15,000. To reimburse overtime and other expenses related to official investigations by U.S. Secret Service's Hawai`i Electronic Crimes Task Force. 10. Career Criminal- State Department of the Attorney General, $431,998. Twelve Employees—To provide quick identification,prosecution and conviction of those persons making a career of crime. 11. Victim/Witness Assistance- State Department of the Attorney General, $99,172. One employee—To assist crime victims and witnesses and their families by providing information, counseling, and support services primarily to victims of violent and property crimes. Program Expenditures FY 2021-22 FY 2022-23 FY 2023-24 Actual Budget Request Number of Positions 20 20 25 Salaries and Wages 896,936.04 1,128,772 1,711,373 Operations 436,011.37 817,000 617,200 Equipment 91,113.70 159,500 407,750 Program Total 1,422,608.36 2,105,272 2,736,223 Note: Includes Federal and State Forfeitures 280 PROSECUTING ATTORNEY GRANT REVENUES Personnel Position Summary* FY 2021-22 FY 2022-23 FY 2023-24 Position Title Authorized Authorized Request Clerk II 1 1 1 Deputy Prosecuting Attorney 2 2 4 Investigator V(Temp) 1 1 1 Investigator V 1 1 2 Legal Assistant II - • - 2 Legal Clerk I 2 2 2 Legal Clerk I(Temp) 1 1 1 Legal Clerk III 1 1 1 Program Manager 1 1 1 Special Projects Coordinator 2 2 2 Student Helper 1 1 1 Victim/Witness Counselor I 2 2 2 Victim/Witness Counselor I(Temp) 2 2 2 Victim/Witness Counselor II 3 3 3 Total 20 20 25 • 281 PROSECUTING ATTORNEY COMMITTEE ON THE STATUS OF WOMEN Program Goals • 1. To promote and support women in their roles in public and private sectors. 2. To act as a clearinghouse and coordinating body for activities and information supporting women and girls. 3. To create public awareness of the responsibilities,needs,potentials and contributions of women. 4. To seek improvements in educational, counseling programs and policies to meet the needs of women and girls in order to better prepare them for their roles in the community. 5. To work with the Hawai`i State Commission on the Status of Women to improve the wellbeing of all women in the County and State. 6. To build and maintain relationships with federal, state, local and international agencies advocating for the status of women. Program Description The Hawai`i County Committee on the Status of Women(CSW),working with the Hawai`i State Commission on Status of Women (HSCSW),promotes equality for women and girls in the County by acting as a catalyst for positive change through advocacy, education, collaboration, and program development. Program Objectives 1. Sponsor and coordinate an island wide essay contest to increase awareness among students on the accomplishments of women in Hawai`i County. 2. Promote awareness of Equal Pay for Equal Work for women. 3. Create and share a report on the status of women in Hawai`i County. 4. Participate in local and/or off-island meetings or conference by sending at least one representative. The purpose of which will be to share information with the Committee members on current programs, legislation or issues that affect the status of women. 5. Update and disseminate the Hawai`i Island Services Directory for Families across Hawai`i County. 6. Promote Teen Dating Violence Prevention/Education. 7. Extend outreach on Domestic Violence Prevention, expanding efforts to collaborate with other organizations. 8. To the extent that it is safe to do so,hold rotating monthly meetings in East Hawaii, North Hawai`i, South Hawaii and West Hawaii to better allow participation from the public. These will be held via Zoom until in-person meetings can safely resume. 282 PROSECUTING ATTORNEY COMMITTEE ON THE STATUS OF WOMEN Program Objectives (continued) 9. Support, through sponsorship,planning,promotion, and attendance,the Hawai`i Island Women's Leadership Summit. 10. Promote awareness of Human Trafficking across Hawai`i County. Program Highlights 1. The 2021-2022 Hawai`i Island Services Directory for Families was updated and distributed to service agencies and individuals island wide. 2. The Committee updated cell phone safety cards after it became aware of how cell phones are being used in abusive relationships. Cards are being distributed to service agencies and community partners. 3. Prepared the Hawai`i County Status of Women Report which includes wage and employment data in Hawai`i County,highlighting the gender pay gap; presented to the Hawai`i County Council Human Services and Social Services Committee and to the University of Hawai'i at Hilo. A full-page ad was placed in the Hawai`i Tribune Herald highlighting gender pay gap in Hawaii. 4. Members have attended meetings on domestic violence prevention, legislative development, and others, and have presented to the Hawaii County Council. 5. Purchased and distributed feminine hygiene products to public schools island wide for Period Poverty Project. 6. Participated in the Missing and Murdered Native Hawaiian Women and Girls Task Force. Program Measures FY 2021-22 FY 2022-23 FY 2023-24 Actual Budget Estimate Number of Meetings Held 12 12 12 Events Held 2 3 3 Event Participation 3 3 3 *Measure no longer tracked 283 PROSECUTING ATTORNEY COMMITTEE ON THE STATUS OF WOMEN Program Expenditures FY 2021-22 FY 2022-23 FY 2023-24 Actual Budget Request Operations 6,423.99 10,000 10,000 Program Total 6,423.99 10,000 10,000 284 This page intentionally left blank PUBO WORKS SII PUBLIC WORKS DEPARTMENT SUMMARY Mission Statement The Department of Public Works will serve the community by building, operating, and maintaining the County's infrastructure in order to create a safe, resilient, and sustainable Hawai`i Island community. Department Goals 1. Safety—no one gets hurt on the job! Build a culture of safety through training, education, and policy development; strive to minimize accidents;promote employee personal responsibility; maintain a safe work environment for our employees, customers, vendors, and the entire public. 2. People—our employees are our greatest resource! Treat all employees with respect, build highly functioning teams; encourage growth and technical development in the job; foster a sense of personal worth for every employee. 3. Transparency—promote honesty and openness with our employees and the public. 4. Customer Service—strive to provide high quality customer service,treating every member of the public like `ohana. 5. Continuous Improvement—committed to continuously improving our operations and enhancing our customers' experience. Funding Source and Position Count General Fund $23,414,855 General Fund 182 Grant Revenue - Grant Revenue/Other 32 Total Budget: $22,414,855 Total Number of Positions 214 285 PUBLIC WORKS ADMINISTRATION Program Description The Public Works Director serves as technical advisor to the Mayor,Managing Director, and Hawai`i County Council on matters pertaining to building permits and code enforcement; flood zone monitoring;maintenance of roads, streetlights,traffic signals and signs; permitting for grading, grubbing, and right of way; culvert drainage maintenance;repair and maintenance of roadways and bridges; and disaster emergency response. The Public Works Administration division provides professional and effective reception service to all parties requesting assistance from the department;provides the public with timely and adequate responses to requests for information; performs personnel,payroll, and accounting functions for all six divisions; coordinates the annual budget; assists all County agencies in the procurement of vendors for construction projects and the administration of procurement documents; and performs community outreach and education to the County. Program Objectives 1. Achieve one third of our average employee count to participate in safety related training per year. 2. Improve the status of Public Works receivables. Reduce the average number of days in receivables. Reduce the percentage of balances over 90 days past due. 3. Maintain interaction and education for the public by participating in community meetings. 4. Reduce industrial accident claims by 10%by educating personnel through training programs for personal and operational safety. 5. Strive to provide a positive customer experience in all public-facing transactions. 6. Embrace new technology and other changes that enable us to perform our duties more efficiently and effectively. 7. Provide ongoing customer service and public relations programs that provide transparency and facilitate interaction and education with the public, other County departments, and all stakeholders. 8.. Provide consistent application of all Department policies and procedures. 9. Manage requests and complaints received by all Divisions in a consistent manner and strive to provide satisfactory responses in a timely fashion. 286 PUBLIC WORKS ADMINISTRATION Program Highlights 1. Continued to recover funds from the Federal Emergency Management Agency (FEMA) for the outstanding 2014 Lava disaster costs incurred. 2. Reduced the amount of past due accounts receivables through in-house collection efforts and collaboration with the Office of Corporation Counsel to pursue judgments on seriously delinquent responsible parties. 3. Procured 36 departmental consultant contracts and 56 County wide construction contracts. 4. Responded to and processed 137 Requests for Government Records from the public and Hawai`i County employees regarding various operations of the department. 5. Developed a stronger and more impactful social media presence to keep the community informed of the department's projects. 6. Continued to maintain and replenish the crosswalk flags around schools to support Vision Zero's safe streets and zero fatalities efforts. 7. Actively engaged in stronger efforts to recruit and fill our vacant positions by participating in career fairs and community outreach events. Program Measures FY 2021-22 FY 2022-23 FY 2023-24 Actual Budget Estimate Number of department-wide industrial accidents 24 20 21 Number of employees trained in safety classes 275 125 125 No.of managers/supv rec'd Supervisory Training 6 10 10 No.of employees trained in non-safety classes 153 120 120 Additional Information: Number of Employees in the Department 356 370 360 Work Comp Cases with Lost Time 17 16 15 287 PUBLIC WORKS ....,____ ______ ���� ����� ADMINISTRATION Program Expenditures 1 FY 2021-22 FY 2022-23 FY 2023-24 Actual Budget Request Number of Positions 25 27 27 Salaries and Wages 1,223,779.70 1,393,326 1,554,725 Operations 24,960.78 27,850 279,690 Equipment 7,432.31 7,500 10,000 Water Spigot 131,000.00 177,925 207,925 , Program Total 1,387,172.79 1,606,601 2,052,340 j • Personnel Position Summary • FY 2021-22 FY 2022-23 FY 2023-24 Position Title Authorized Authorized Request Director 1 1 1 Deputy Director 1 1 1 Account Clerk 4 4 4 Accountant I 2 2 2 Accountant IV 1 1 1 Administrative Assistant 1 1 1 Business Manager 1 1 1 Clerk III 4 4 4 Contracts Technician 2 2 2 Human Resources Program Specialist 1 11 • Human Resources Technician I 1 1 1 Information&Education Specialist 1 1 1 Private Secretary 1 1 1 _ Program Manager - 1 1 Senior Account Clerk(Temp) 1 1 1 Student Helper I 2 3 3 Supervising Contracts Technician 1 1 1 Total 25 27 27 288 PUBLIC WORKS BUILDING Program Description The Building Division is responsible for administering the County of Hawai`i Building Code and for maintaining the County of Hawai`i's facilities. Both functions are based on the Hawai`i County Building Code, "to provide minimum standards to safeguard life or limb,health,property and public welfare by regulating and controlling the design, construction, quality of materials, use and occupancy, location and maintenance of all buildings and structures within the County and certain equipment".1 The Building Code is enforced by the Inspection Section through a permitting process that includes plan review and inspection during construction; and an enforcement process that investigates alleged Building Code violations and requires corrective action. The Facilities Management Section maintains, repairs, renovates, designs, and constructs facilities for various departments in the County of Hawai`i through three Units: General Services (GS), Repair& Maintenance (R&M), and Design and Engineering(D&E). All work performed on the County Facilities must be Building Code compliant and is regulated by the Building Permit process. The Building Division provides island wide, interdepartmental services through locations in East Hawai`i and West Hawai`i. As a part of Facilities Management,the Building Division is also responsible for the budget and expenditures for the interdepartmental utility services (electricity, gas, sewer, telephone, water) and for facilities' insurance premiums. The Building Division has begun to transition its organizational structure to support the function of the Building Division program and goals more effectively. Program objectives and measures are being used to identify areas needing improvement and to further refine processes and procedures. Program Objectives 1. Fully implement and transition to the Electronic Processing and Information Center (EPIC) system to improve the Building Permit application and inspection processes. 2. Issue Residential Building Permits within 90 calendar days of submittal when applications are complete, and no corrections are required. 3. Complete Building Permit inspections within two business days of notice. 'Hawaii County Building Code Section 5A-1-2.Purpose. 289 PUBLIC WORKS BUILDING Program Objectives (continued) 4. Initiate an investigation of an alleged Building Code violation within 30 calendar days of a complaint. 5. Complete Work Orders Requests for County facilities within 30 calendar days of receipt. 6. Deliver CIP Projects that have been funded. Program Highlights 1. Electronic Processing and Information Center(EPIC) Since the conversion to EPIC in July 2021, the Building Division has continued to reduce the number of backlogged permits that accumulated during an approximate two-month transition period in August to September 2021. The Building Division is currently addressing a backlog of permits,representing a five-month lag and ongoing challenges. Priority permit types have been identified and these applications are being expedited from permit intake through plan review and out-processing. There are 16 priority categories, some of which include emergency work, medical facilities, cell towers, County projects,photovoltaic,regulatory inspections,plumbing or electric only, and signs. The Building Division has also introduced a new five-step Plans Examiner position that enables hiring at lower levels for training and development until proficiency can be achieved at a Building Plans Examiner V. It is anticipated that internal promotions will occur, leaving vacancies in Building Inspection and Permit Clerk positions, however these positions should be more readily filled than Plans Examiner positions. As positions are filled,the implementation of the EPIC program has transitioned to a focus on the people and processes needed to effectively use EPIC. Staff has been refining procedures to minimize frustration experienced by both public users (owners, design professionals and contractors) and staff. No major software revisions are anticipated. 2. Building Permits Issued The following table presents actual permits issued(excluding electrical only, plumbing only, and sign permits) for prior years based on the County Districts. 290 PUBLIC WORKS BUILDING Program Highlights (continued) Fiscal Year 2021-22 Percentage change from Fiscal Year 2020-21 Geographic Permits Issued Valuation Fees District Quantity Change Amount Change Amount Change 1 Puna 1,420 65% $ 138,142,447 1% $ 1,915 120% 2 S Hilo 831 44% $ 213,760,146 103% $ 793,792 159% 3 N Hilo 52 8% $ 7,919,798 6% $ 845,528 110% 4 Hamakua 105 48% $ 11,117,152 27% $ 30,998 60% 5 N Kohala 142 21% $ 22,404,022 12% $ 51,560 42% 6 S Kohala 574 41% $ 148,247,012 82% $ 74,130 7% 7 N Kona 1,385 16% $ 273,476,297 -27% $ 264,726 -58% 8 S Kona 198 34% $ 18,771,808 -43% $ 430,013 -31% 9 Ka`u 180 38% $ 17,625,833 1% $ 56,233 62% Totals 4,887 37% $ 851,464,514 9% $ 2,623,343 20% 3. Building Codes Training and Workshops The County of Hawaii adopted the 2018 International Building Code(IBC) and the 2018 International Residential Code (IRC)with amendments in 2021. Adopting the code was a challenging process, especially since the county is unique with its terrain, seismic activity, and wind speeds. 4. General Services Service Contracts General Services (GS)has resumed management of Service Contracts issued under the Invitation for Bid(IFB)process that includes air conditioning; fire protection; alarm system notification; security guards; elevators;pressure reducing valves; and security services. 291 PUBLIC WORKS BUILDING Program Highlights (continued) Re-establishing management by GS will improve the Building Division's response to repair requests and"trouble calls" since GS personnel are generally on site and able to quickly respond and assess problems. 5. COVID-19 The Building Division's COVID-19 response has evolved into providing same-day disinfection services by the General Services Unit for County of Hawai`i offices where COVID-19 outbreaks have occurred. There have also been additional Work Order Requests for R&M to reduce public traffic in County work areas through construction of plexiglass barriers, gates, and door locks or security keypads. 6. Project Delivery The Design and Engineering(D&E) Section bases its project delivery on a project priority metric that considers the Mayor and Managing Director Priorities, User Department Priorities, Building Division Priorities from a facility maintenance perspective, Life Safety, Security, ADA Accessibility, Roof Repairs and Upgrades. There are two ongoing construction projects with seven projects scheduled for bidding with anticipated start dates in FY 2022-23. D&E is also working on the design for seven projects which may be bid for construction in late FY 2022-23 or early FY 2023-24, depending on funding availability. Active ongoing projects include: Hawai`i Emergency Call Center and Civil Defense Emergency Call Center. The following projects have been released for construction or are scheduled to be awarded with FY 2022-23 CIP funding: Waiakea Fire Station Electrical Improvements; Hawai`i County Building Lava Rock Veneer Repairs; Kaumana Fire Station Plumbing Improvements; Aupuni Center Reroofing and Improvements; Hazard Mitigation Grant Proposal, Public Safety Building,Phase A; Pahala Fire Station Perimeter Fence; Kealakehe Police Station Air Conditioning Improvements. 292 PUBLIC WORKS BUILDING Program Highlights (continued) Priority projects in the design stage, pending funding availability are: Pahala Fire Station Roof Replacement; Aupuni Center Prosecuting Attorney Office Chiller Replacement; Carpentry Shop Roof Replacement; and Hawaiian Paradise Park Fire Station Addition and Improvements. There are also unforeseen projects that will be prioritized for design due to successful grant awards: Puna Geothermal Venture Radio Equipment Structure and Site Improvements; Civil Defense Radio Tower Remediation(Ka`u ,Na`alehu and Kulani); Installation of 17 Extractors at various Fire Stations. All projects face an increase in construction costs due to supply chain impacts as well as inflation and escalation. The Building Division is monitoring construction costs and has been working with the Finance Department for responsible fiscal management. Program Measures FY 2021-22 FY 2022-23 FY 2023-24 Actual Budget Estimate Residential Plan Review 21% 70% - (%plans/within 20 working days)** Completion of Called Inspection Requests 69% 90% - (%requests/within two workdays)** Complete Non-critical Maintenance Requests 92% 900/0 - (%requests/within 30 calendar days)** Issue Residential Building Permits within 90- calendar days of submittal when applications are - - 90% complete and no corrections are required* Complete building inspections within 2-business days of notice(%requests completed within 2 work - - 70% days)* Initiate investigation of an alleged Building Code 75% violation within 30-calendar days of a complaint* Complete Work Orders Requests for County 95% facilities within 30-calendar days of receipt* Deliver CIP Projects that have been funded* - - 95% ADDITIONAL DIVISION INFORMATION Inspection Section _Plan Reviews Performed: Building** 7,788 6,500 - 293 PUBLIC WORKS BUILDING Program Measures (continued) Electrical** 331 6,000 - Plumbing** 172 3,500 - Permits Issued:* - - 6,060 Building** 4,898 4,000 - Electrical** 514 5,000 - Plumbing** 280 3,000 - Sign** 31 40 - Residential* - - 1,485 Non-Residential/Commercial* - - 555 Electric Only* - - 1,295 Plumbing Only* - - 480 Photovoltaic—Residential* - - 2,150 Photovoltaic—Non-Residential/Commercial* - - 55 Regulatory* - - 40 Permit Inspections Performed(Quantity): Building 7,727 9,500 7,500 Electrical 6,866 11,000 6,500 Plumbing 3,157 6,500 3,000 Building Code Violations(Quantity): Complaints Received* - - 700 NOVs Issued* - - 66 ORDERS Issued* - - 3 CIP Project Programmed(subject to funding): New Facility** 1 2 - ADA** 1 4 - Hazmat** 0 5 - R&M** 8 5 - Hardening** 0 4 - Renovation** 1 4 - Energy Improvement** 0 _ 4 - Facilities Management Section Number of Building Structures Maintained 74 95 80 Floor Area Maintained(square feet) 205,000 195,325 205,000 Grounds Area Maintained(acres) 51 44 51 Buildings to be Repainted** 5 5 - Buildings to be Reroofed** 3 3 - Buildings with Structural Repairs** 2 2 - Buildings to be Renovated** 4 4 - Repair and Maintenance Jobs Performed 1,526 1,500 1,500 Structures in Design 16 5 11 Structures in Construction* - - 9 Parking Citations Issued 350 450 350 *New Measure implemented as of FY 2023-24. **Measure not tracked as of FY 2022-23. 294 PUBLIC WORKS BUILDING Program Expenditures FY 2021-22 FY 2022-23 FY 2023-24 Actual Budget Request Number of Positions 112 116 116 Salaries and Wages 5,526,592.90 6,679,602 7,365,542 Operations 4,342,334.70 5,905,524 7,205,813 Equipment 159,986.49 54,255 22,655 Program Total 10,028,914.09 12,639,381 14,594,010 Personnel Position Summary FY 2021-22 FY 2022-23 FY 2023-24 Position Title Authorized Authorized Request Account Clerk 1 1 1 Accountant I - 1 1 Architect II 1 1 1 Architectural Drafting Technician I 2 2 2 Architectural Drafting Technician II 1 1 1 Building Chief 1 1 1 Building Inspector 14 14 14 Building Maintenance Worker 1 1 1 Building Permit Clerk 8 8 8 Building Plans Examiner 6 6 6 Building Projects Manager 2 2 2 Building Repair and Maintenance Supervisor 1 1 1 Carpenter-Cabinet Maker 5 5 5 Custodian/Groundskeeper I 18 20 20 Custodian/Groundskeeper II 5 5 5 Deputy Building Chief 1 1 1 Electrical Engineer II 1 1 1 Electrical Inspector 10 10 10 Electrician 2 , 2 2 General Services Superintendent 1 1 1 General Services Supervisor 2 2 2 Lead Carpenter-Cabinet Maker 2 2. 2 Lead Electrician 1 1 1 Lead Painter 1 1 1 Mechanical Engineer IV 1 1 1 Painter 2 2 2 Parking Control Officer 1 1 1 Plans Examining Manager 1 1 1 Plumber 1 2 2 Plumbing Inspector 6 6 6 Program Manager 1 1 1 295 PUBLIC WORKS BUILDING Personnel Position Summary (continued) Projects Coordinator 3 3 3 Structural Engineer 1 1 1 Supervising Building Inspector 2 2 2 Supervising Building Permit Clerk 2 2 2 Supervising Electrical Inspector 2 2 2 Supervising Plumbing Inspector 2 2 2 Total 112 116 116 296 • PUBLIC WORKS ENGINEERING _ 4 Program Description The Engineering Division provides civil engineering, land surveys, and regulatory services in accordance with Chapters 10, 22, and 27 of the Hawai`i County Code (HCC). The Division is comprised of the following five sections: • Administration • Land Surveying • Regulatory Review • Design and Investigation • Inspection The Administration section provides the following services: 1. Provides general supervision and administrative support. 2. Coordinates civil engineering(non-building)projects and programs using County, State, and Federal funds. 3. Supervises and coordinates land acquisition activities for the Department. The Land Surveying section provides the following services: 1. Provides general land surveying services, including topographic maps and boundary studies. 2. Produces parcel maps and their descriptions for the County. 3. Reviews privately generated survey maps and descriptions. 4. Addresses survey issues and complaints related to County facilities, such as road encroachments. 5. Maintains an inventory/file of all road and drainage right-of-ways, Public Works parcels, and survey records generated by the County. 6. Provides County maps and survey information to the public. The Regulatory Review section provides the following services: 1. Implements/enforces the applicable regulatory requirements of Chapters 10, 22 and 27, HCC. 2. Provides comments to the Planning Department on land-use related matters, such • as subdivision, cohana, variance, and change of zone applications; and on Special Management Area(SMA), Use, and Special Permits. 3. Investigates and resolves regulatory complaints (except for building permit plans), reviews and/or coordinates the review and approval of all private construction plans,traffic reports, flood studies, environmental documents, as they relate to the interests and regulatory authority of the Department. 297 PUBLIC WORKS ENGINEERING Program Description (continued) The Design and Investigation section provides the following services: 1. Plans, designs, and constructs civil engineering (non-building) County Capital Improvement Projects (CIP). 2. Investigates and resolves roadway, drainage, and other related complaints. 3. Provides drafting services. The Inspection section provides the following services: 1. Inspects civil engineering (non-building) County CIP; private subdivision, and development construction. 2. Inspects grading, grubbing and stockpiling work per Chapter 10 of the HCC. 3. Inspects construction within the County right-of-way(R-O-W)per Chapter 22 of the HCC. Program Objectives 1. Participate in the State/Federal Highway Administration(FHWA) Statewide Transportation Improvement Program(STIP). 2. Complete County CIP drainage and Roadway projects on time, and within budget. 3. Prepare in-house parcel maps within a three-month time frame for road encroachments, easements and parcel mapping. 4. Process time-sensitive documents such as environmental assessments, subdivision applications, variance applications; change of zones, State land use (SLUs),use permits, SMAs, special permits, and `ohana dwellings, by the stipulated deadlines. 5. Process,within a one-month timeframe, subdivision and commercial development construction plans, drainage reports, solely Chapter 10 plans (ie. grading, grubbing, and stockpile), solely Chapter 22 plans (ie. permit to work within the County right-of- way, sidewalk use,private waterline, etc.), complaints, and environmental matters that do not have a stipulated deadline. 6. Process all permits issued by the Division, including building permits,within one month. 7. Comply with the National Bridge Inspection(NBI) and other Federal, State, and County of Hawai`i bridge inspection regulations including preparation and submission of bridge reports,by conducting bi-annual inspections of the 145 bridges in the NBI program. 8. Initiate and oversee repair and maintenance and/or replacement projects of bridges due to deterioration, deficiencies, and defects. 298 PUBLIC WORKS ENGINEERING__ Program Objectives (continued) 9. Conduct structural analyses to determine the load rating (Inventory and Operating) of in-service bridges registered in the NBI, as needed. 10. Conduct underwater inspections of NBI registered in-service bridges, as needed. Program Highlights 1. Completed construction for the following projects: the$12M Kilauea Avenue Rehabilitation Project(STIP) and several of the Hurricane Lane Repair Projects (FEMA). 2. Current projects under construction are the$10M Waianuenue Avenue Rehabilitation Project(STIP),the $22M Kalaniana`ole Ave Reconstruction Project, and multiple Hurricane Lane Repair Projects (FEMA). 3. The following projects are currently in the Design phase: the Lava Inundated Emergency Repair Road Projects; Pohoiki Road,Highway 137 and portions of Leilani Avenue (FEMA),the Hurricane Lane Repair Projects (FEMA),the Kawili Street Shoulder Improvements (CIP),the Manono Street Shoulder Improvements (CIP),the Kilauea Avenue/Keawe Street Rehabilitation Project(STIP),the Mamalahoa Highway Resurfacing Project from Kamalani St to Kalamauka Rd.N. Kona(STIP),the Kino`ole Street Rehabilitation Project,the Pahoa Post Office Road Reconstruction, and the Waikoloa Road/Paniolo Drive Intersection Roundabout (CIP). Bridge Projects: Waima`au`au Stream Bridge Repair, Waika'alulu Gulch Bridge#44-8, Ka`ahakini Bridge#29-1 Reconstruction, 28-4 Kolekole Stream Bridge Reconstruction, Makea Stream Bridge Replacement, Bridge No. 27-3 Ka`ie`ie Stream Bridge Repair,Repairs to Bridge#s 25-1, 25-2, 27-7, 41-1, 44-6, 44-7, 26-3, 27-5, 28-3, 31-2, 32-1, 36-1, and Hakalau Stream Bridge (Kanna Road), Honoli`i Stream and Ka`iwilahilahi Stream Bridges Rehabilitation(STIP), and Kaiwiki Bridge#1 and `Ope`a Stream Bridge (STIP),the Waianuenue Bridge Rehabilitation Project(FEMA HGMP), and the 4 Mile Creek Bridge Reconstruction. 4. Current projects in the Planning phase are the Oneo Lane Project,the Puhala Street Extension Project, and the Ane Keohokalole Phase III Project. 299 PUBLIC WORKS ENGINEERING Program Measures FY 2021-22 FY 2022-23 FY 2023-24 Actual Budget Estimate Program Measures All Construction Contracts Completed $46,000,000 $20,500,000 $65,000,000 FHWA Construction Projects Completed $44,000,000 $10,500,000 $50,000,000 FHWA Projects with Design/Planning in Progress 4 3 5 Parcel Maps/ENG Subd Application Within Three 4 -Months** Prepare In-House Parcel Maps-Within Three - 5 4 Months*** In-house Active Construction Management Projects 9 10 10 No.Bridge Inspections of Total Bridges 68 73 75 No.Bridge Repair&Maintenance 43 65 50 No.Bridge Replacement/Rehabilitation Projects 2 7 25 Regulatory Review %of Applications,etc.Reviewed by Deadline 87% 80% 100% (87/100) %of Plans,etc.Reviewed Within Two Weeks** 66% - - (622/944) %of Plans,etc.Reviewed Within One Month*** - 100% 100% %of Permits Processed Same Day** 72% - - (3,133/4,360) %of Permits Processed Within One Month*** - 100% 100% Community Rating System No.Points in the Federal Emergency Management 1,577 1,577 1,577 Agency(FEMA)Public Info Community Rating System ADDITIONAL DIVISION INFORMATION Design&Investigation Survey Projects and Requests 328 50 300 Regulatory Review Detail Construction Plan Reviews—Private Developer 31 100 50 Subdivision Application Reviews 100 100 100 Subdivision Construction Plan Reviews 63 25 25 Grading/Grubbing/Stockpiling/R-O-W Permits 380 300 300 Regulatory Inspections Subdivision Construction 8 25 25 Grading/Grubbing/Stockpiling/R-O-W Permits 402 300 300 Complaints 290 150 200 **Measure not tracked as of FY 2021-22. ***New Measure implemented as of FY 2022-23. 300 PUBLIC WORKS ENGINEERING Program Expenditures FY 2021-22 FY 2022-23 FY 2023-24 Actual Budget Request Number of Positions 41 41 41 Salaries and Wages 641,619.72 703,272 762,232 Operations 116,337.65 151,897 153,897 Equipment 18,030.23 ! 15,000 12,000 Program Total 775,987.60 870,169 928,129 Personnel Position Summary FY 2021-22 FY 2022-23 FY 2023-24 Position Title Authorized Authorized Request Arborist — 1 - - _ Civil Engineer III 1 1 1 Civil Engineer IV 9 10 10 • Civil Engineer V 5 55 Civil Engineer VI 1 1 1 Civil Engineer VII 1 1 1 Clerk III 1 1 _ 1 Construction Inspector 1 1 1 Engineering Aid III 1 1 1 Engineering Aid IV 1 1 1 Engineering Permit Clerk 2 2 2 • Engineering Support Technician IV • 9 9 9 Land Surveyor I 1 1 1 Land Surveyor III 1 2 2 Land Surveyor IV 1 1 1 Senior Construction Inspector 1 1 1 Senior Project Construction Inspector 1 1 1 Supervising Engineering Permit Clerk 1 1 1 Supervisory Project Construction Inspector 1 1 1 Total 41 41 41 301 PUBLIC WORKS AUTOMOTIVE Program Description The Automotive Division is a support-service division responsible for the repair and maintenance of all County vehicles and equipment,with the exception of equipment that may be practically maintained by the respective departments. The division furnishes parts, labor, accessories, gasoline, diesel, lubricants, and tires. The division's primary goal is to continue to maintain the County's fleet of vehicles and equipment with accountable,trustworthy, and motivated service, so that employees will always have safe and operable vehicles and equipment to use. The division aspires to keep the County on the move. Program Objectives 1. Perform at least 90% of the work to repair, maintain, and weld all County vehicles and equipment that belong to various County departments and agencies,thereby reducing the reliance on third-party vendors. 2. Reduce the backlog of monthly repairs of the Construction Equipment section from the prior fiscal year. 3. Reduce the backlog of monthly repairs of the Automotive section from the prior fiscal year. • Program Highlights 1. Completed 3,787 (97%) of work orders for County vehicles and equipment in-house; only 93 needed to be serviced by contracted vendors. 2. Maintained the fuel supply for the County's vehicle and equipment fleet. 3. Added a new Construction Equipment Mechanic position in Kona. 302 PUBLIC WORKS AUTOMOTIVE Program Measures FY 2021-22 FY 2022-23 FY 2023-24 Actual Budget Estimate Average Monthly Repair Orders Completed(By Staff vs.Contract): Garage 100%(147/0) 99%(143/2) 99%(145/2) Construction Equipment 93%(93/7) 91%(99/9) 92%(96/8) Solid Waste 100%(60/0) 97%(63/2) 97%(61/2) Welding 100%(15/0) 99%(17/1) 94%(16/1) Average Monthly Repair Order Backlog: Garage 20 28 24 Construction Equipment 65 54 59 Solid Waste 20 20 20 Welding 1 2 2 Additional Information: Average Monthly Repair Orders Received(Including Prior Month's Carryovers): Garage 167 172 169 Construction Equipment 166 160 163 Solid Waste 80 82 81 Welding 17 18 18 No.of Equipment Damage Report 0 0 0 Program Expenditures FY 2021-22 FY 2022-23 FY 2023-24 Actual Budget Estimate Number of Positions 30 30 30 Salaries and Wages 1,720,490.95 1,793,041 1,951,501 Operations 2,357,519.66 3,558,775 3,558,775. Equipment 18,168.38 100 100 Program Total 4,096,178.99 5,351,916 5,510,376 303 PUBLIC WORKS .. ..�_.._ ____ _ AUTOMOTIVE Personnel Position Summary FY 2021-22 FY 2022-23 FY 2023-24 Position Title Authorized Authorized Request Account Clerk 1 1 1 Automotive Equipment Superintendent 1 1 1 Automotive Mechanic I 5 5 5 Automotive Mechanic II 1 1 1 Automotive Stores Clerk 1 1 1 Construction Equipment Mechanic 11 11 11 Construction Equipment Mechanic Temp 1 1 1 Construction Equipment Repair Supervisor I 1 1 1 Construction Equipment Repair Supervisor II 1 1 1 Garage Supervisor 1 1 1 Lead Construction Equipment Mechanic 1 1 1 Lead Welder 1 1 1 Senior Account Clerk 1 1 1 Welder 2 2 2 Welder Temp 1 1 1 Total 30 30 30 304 PUBLIC WORKS FLOOD CONTROL Program Description The Flood Control Program involves maintaining, operating, inspecting, and repairing various flood control structures, levees, dams, spillways, channels and drainage areas on the island in cooperation with the US Army Corps of Engineers (USACE) and the USDA Soil Conservation Service (now called Natural Resources Conservation Service or NRCS). Program Objectives 1. Continue to conduct semi-annual inspections of flood control systems in concert with USACE and NRCS. 2. Based on inspections, Engineering and Highways work to develop and implement plans to repair and maintain flood control systems. • a. Prevent deterioration of structures by repairing within six months. b. Clear debris such as mud,rocks, branches, etc. from channel within three months. c. Control weed and brush growth by using herbicides and mowing quarterly. Program Highlights 1. Completed maintenance and repair work of approximately 19 miles of drainage ways, conveyance channels, and lava tubes which include 27 flood control systems, island wide. 2. Completed major cleaning, maintenance and repair work in the S. Kohala District— Pu'ukapu and Ka`u District—Pa`au`au. 305 PUBLIC WORKS FLOOD CONTROL Program Measures FY 2021-22 FY 2022-23 FY 2023-24 Actual Budget Estimate Annual Inspections 1 1 1 Flood Control Systems 27 27 27 Flood Control Systems—Miles 19 19 19 Additional Information: South Hilo District: 13 13 13 Alenaio#4,AinakO, `Iwalani,Falai,Ainaola, Haihai,Keone,Kilikina Kawili,Wai-o-lama, `Akolea,Waiakea,Wailoa North Hilo/Hamakua District: 2 2 2 Kalopa,Waipi`o North/South Kohala District: 1 1 1 Pu'ukapu North/South Kona District: 5 5 5 Kainaliu,Kona Coffee Mill,Keopu/Keopu Heights Kamani Tree Basin,Kailua Industrial Ka`u District: 3 3 3 Pa`au`au,NWalehu,Wai`ohinu/Bamboo Forest Puna District: 3 3 3 North Kulani,Kukui Camp Road, Shipman Industrial Program Expenditures FY 2021-22 FY 2022-23 FY 2023-24 Actual Budget Request Operations 329,728.00 330,000 330,000 Equipment - - Program Total 329,728.00 330,000 330,000 306 RESEARCH & DEVELOPMENT RESEARCH & DEVELOPMENT DEPARTMENT SUMMARY Mission Statement The mission of the Department of Research&Development(R&D) is to imagine, invest in and collaboratively create a sustainable, equitable, and thriving Hawai`i Island. Department Goals Agriculture& Food Systems 1. To provide technical assistance and support for the development of a robust, diversified agricultural sector, including a range of agriculturally related businesses and agricultural tourism to achieve sustainability. • 2. To strengthen the local food system from farm and ranch to the consumer's plate through cooperative and innovative approaches that afford living wages for producers and distributors and broad community access to local foods. Tourism 1. To support a sustainable and regenerative visitor industry on Hawai`i Island that promotes the preservation of the Island's natural and cultural resources and a high quality of life for residents. 2. To strengthen community/private/public and international partnerships that advance regenerative tourism and build resilient and sustainable communities on Hawai`i Island. Business Development 1. To facilitate the development of a regenerative economy that prioritizes the health of our ecosystems to enhance the quality of life and viability of businesses for residents. 2. To provide information, resources, and collaborative opportunities to island grown businesses that enable the establishment.of vital interconnections for a regenerative economy. Funding Source and Position Count General Fund $3,582,122 General Fund 17 Grant Revenue $ 49,900 Grant Revenue/Other 2 Split Funding: GF/Grant/Other 2 Total Budget $3,632,022 Total Number of Positions 21 307 RESEARCH & DEVELOPMENT DEPARTMENT SUMMARY Department Goals (continued) Energy, Climate Change, & Broadband 1. To optimize the integration of renewable energy systems, energy efficiency improvements, and transportation/fuel innovations that improve energy self- sufficiency, reduce greenhouse gas emissions, lower energy costs, and ensure energy resilience. 2. To integrate and expand indigenous data science specific to environmental stewardship in climate action to affect more culturally and ecologically sound climate policy and programs. 3. To close the digital divide in underserved/unserved communities by promoting access to fast,reliable, and affordable fixed internet and mobile services. Resource Center 1. To maintain and disseminate data, information, and knowledge to County departments, other agencies,businesses and the general public in support and promotion of balanced development on Hawai`i Island. Film & Creative Industries 1. To support and promote the film and creative industries on Hawai`i Island through cross-platform collaboration,training, education, and marketing in balance with Hawai`i Island's ecology, community character, and cultural heritage. • Immigration 1. To serve as liaison on immigration matters of broad community concern, as well as serve individual needs and/or matters of immigrants on Hawai`i Island. Workforce Innovation & Opportunity Act 1. To coordinate the efforts of educational institutions, labor,business, economic development organizations, government agencies, and the community to develop a highly competent and productive workforce that sustains a regenerative economy and healthy lifestyle. Community Well-Being 1. To support and promote quality of life among Hawai`i Island's residents and their families through partnerships between and within the County, State and regional advocates, and community organizations and leaders. 308 RESEARCH & DEVELOPMENT AGRICULTURE & FOOD SYSTEMS Program Description The Agriculture Program provides facilitative leadership to both the public and private sectors of agriculture, forestry, aquaculture, and other natural resources through planning, developing, and implementing programs and activities that promote and support the development, expansion, and sustainability of these industries. The Program seeks to increase the availability and access to fresh, local, and affordable produce through food assistance programs, farmers markets, community-supported agriculture, and direct sales to food establishments and institutions. The program aims to foster public and private sector cooperation and innovation to overcome challenges related to food storage, processing, distribution, and access to locally produced foods. Program Objectives 1. Support three programs to increase consumption of local agricultural and value-added products at local, national, or international levels. 2. Support four programs to improve the quality,productivity and safety of agricultural producers, systems and products through critical, effective, and timely research, development, and education. 3. Support two programs for methodology development or farmer training to expand agricultural industries and methodologies, such as hydroponics, aquaculture, aquaponics,natural farming, and new crops. 4. Support two research, control, and education programs to reduce the negative impact of invasive species on agricultural crops and livestock,forests, and the community. 5. Support a program to develop methodologies for and education of producers and vendors to reduce the incidence of agricultural theft. 6. Support a program to preserve agricultural lands by seeking improvements to existing systems designed to conserve soil and water, including grubbing and grading policies and landscape level programmatic applications. 7. Support the facilitation and collaboration of food system and local agricultural partners and networks through: a. five Hawai`i Island Food Alliance(HIFA)meetings; b. five Hawai`i Island Agriculture Partnership (HIAP)meetings; c. five Hawai`i Farm to School, Garden to Cafeteria, and/or School Garden Network meetings; d. five Transforming Hawaii Food System advisory meetings; e. five Circular Economy Network meetings; and f. 200 network partner meetings. 8. Host an annual Food Summit that supports the further development and implementation of the strategic food system action plan. 309 RESEARCH & DEVELOPMENT AGRICULTURE & FOOD SYSTEMS Program Objectives (continued) 9. Support the facilitation and collaboration of emergency food access network partners through at least five meetings annually to the further development and effective execution of the Emergency Food Plan. 10. Annually, host two tabletop Emergency Food Plan exercises with relevant emergency food access network partners. 11. Identify partnerships, funding, and other resources that enable interventions with a focus on improving access and consumption of locally produced food among low- income Hawai`i residents. 12. Support the development of projects,materials, and events that increase cooperation, innovation, and sustainability within the local food system. 13. Support the development of projects, materials, and events that increase access, consumption, education, and awareness of fresh local foods. 14. Support the development and coordination of at least two gleaning or food recue programs that work to reduce food waste and increase fresh food access in local food assistance programs. Program Highlights The Agriculture Program continued support for innovative projects in research,new product and systems development,marketing and promotion,business development and education. Project highlights include: • Supported marketing and promotion of Hawai`i's ornamental and foliage nursery products for export to national and international markets. Efforts to increase the local markets for ornamental plants,produce, fruits,beverages, and livestock products were featured at four events and cacao continues to develop wide interest in potential producers and orchard expansions are increasing. • To prepare the next generation of agricultural producers, supported eight projects to train youth and interested adults in plant and livestock propagation and the culture, production, and preparation of products for consumption. These efforts included advancing the incorporation of local food in the Department of Education's Farm to School Program; expanding the Ulu Cooperative's reach island wide; the relocation of the University of Hawai`i's GoFarm to Hilo to benefit a larger number of potential producers; and providing funding to Hawai`i Community College to develop a meat cutting curriculum and course for certification of meat cutters. 310 RESEARCH & DEVELOPMENT AGRICULTURE & FOOD SYSTEMS Program Highlights (continued) • Provided support for research institutions to help new and fledgling industries to establish a stronger base for future growth. This included initiatives to: o Encourage import replacement of Christmas trees and nursery plants to reduce the opportunity for invasive pests to be introduced into Hawai`i. o Conduct research with taro producers to reduce diseases that affect yield and generate breeding techniques to develop unique hybrids. o Research efficient grafting techniques for cacao, avocado, and macadamia nut trees and cacao disease research to identify varietal resistance to Black Pod.Rot, a disease that threatens the industry. o Identify effective and efficient protocols for raising garlic in tropical conditions. • Invasive species detection and control continued against a range of pests. Two contracts were focused on detecting and controlling the newly introduced Devil Weed that can take over native forests,pastures, and sicken livestock and residents. One contractor used trained canines to detect the Devil Weed to increase the speed and accuracy of surveys. R&D also continued to support public and producer education on methodologies to control the Little Fire Ant. • Supported the development and implementation of the Kaukau for Keiki Program with Vibrant Hawai`i and Statewide partners. Utilizing U.S. Department of Agriculture Summer Meal funding support,the Program fed 4,000 eligible students a week for six weeks. Each student received ten pounds of locally sourced fruits and vegetables a week. Feedback from families was positive and many mentioned that they would eat these local foods regularly if they had access. • R&D supported the development and execution of the 4th Annual Community Food Summit. The summit highlighted local agriculture and efforts to increase marketing for Big Island Made products. • R&D facilitated the coordination and development of the Economic Development • Administration's (EDA) Build Back Better Regional Challenge (BBBRC) Phase 1 application focused on the Agricultural Economy. The effort built on previous work conducted by a diverse coalition of members and partner organizations. The County received a Phase 1 award of$500,000 which was used to develop Phase 1 projects and a Phase 2 application to compete for a$100 million dollar award. 311 RESEARCH & DEVELOPMENT AGRICULTURE & FOOD SYSTEMS Program Measures FY 2021-22 FY 2022-23 FY 2023-24 Actual Budget Estimate Programs Increase Consumption of Agricultural Products Promotion of Agricultural Products Contracts 3 4 3 Support of Trade Shows/Missions 1 2 1 Support locally produced and/or value-added 4 3 4 agriculture-based products Research,Development&Education Critical,Effective&Timely Research 4 4 4 Aquaculture Research Project 0 1 1 Agricultural Website Inquiries 1,099 1,500 1,300 Update website two times a month 6 24 12 Development of farmer skills,business 3 3 3 management Invasive Species Research,Education&Business 4 3 3 Training 1 2 2 Committee/Program Meetings Attendance 94 75 100 Agricultural Theft Program Producer and Vendor Educational workshops 1 1 2 Preserve Agricultural Lands Review grubbing and grading policies 1 1 1 Explore effectiveness of current landscape level 1 1 1 policies and programs Development of Affordable Farm Worker Housing Explore possible policy reforms 1 1 1 Support deployment strategies with existing 1 1 1 government support programs Food System &Local Agricultural Partners and Networks Convene food systems networks with agricultural 50 25 25 industry partners to identify barriers and opportunities Host Community Food Summit 1 1 1 Food System Partners Meetings 315 200 200 Support projects,materials, and events that - - 5 increase cooperation, innovation, and sustainability within the local food system** 312 RESEARCH & DEVELOPMENT AGRICULTURE & FOOD SYSTEMS Program Measures (continued) Increase Local Food Access Support the development and coordination of 8 10 5 gleaning or food rescue programs Participate in youth education and farm to school 10 25 10 network meetings and initiatives that aim to increase consumption of local foods Develop community resources 3 3 3 Support awareness and increased efficiency of food 12 10 10 assistance programs Emergency Food Plan Host tabletop exercises with Civil Defense and - - 2 relevant partners** **New Program Measure for new area of strategic focus in FY2023-24. Program Expenditures FY 2021-22 FY 2022-23 FY 2023-24 Actual Budget Request Operations 299,259.54 401,500 203,500 Program Total 299,259.54 401,500 203,500 313 RESEARCH & DEVELOPMENT TOURISM Program Description The Tourism Program is guided by the vision, goals, and objectives of the Hawai`i Island Tourism Strategic Plan 2020-2025 (TSP). The Program provides leadership and financial support for regenerative tourism that strengthens a community-based visitor industry that ensures authenticity,reciprocity, sustainability, and responsibility; invests in the people and places that host visitors; and appropriately grounds visitor activities in Hawai`i Island's sense of place and culture. Program Objectives As tourism recovers from the pandemic and focuses on regenerative tourism and improving resident sentiment,the Tourism Program objectives aim to protect the health and well-being of residents and visitors, as well as timely response to shifting market demands. 1. Increase the economic contribution of the visitor industry to Hawai`i Island by sustaining consistent visitor arrivals and expenditures through strategic marketing to targeted international and niche markets;public relations; activities that maintain direct air service; kama`aina visitor campaigns; and Conventions,Meetings, & Incentives (CMI). 2. Ensure that the Hawai`i Island visitor industry is place/community-based; strategically and sustainably managed to promote high quality of life for residents; and targeted at preserving natural and cultural resources to provide quality experiences for residents and visitors. These will be accomplished by: a. Supporting at least five initiatives that achieve responsible tourism through the annual R&D Innovation Grant Program, Hawai`i Tourism Authority (HTA) Destination Management and Community Programs, TSP Action Planning Cohorts, and Cultural Resilience Capacity Area Action Teams. b. Supporting at least six initiatives that achieve the Pono-Based Communication, Place Based Education, and Infrastructure goals of the TSP through the TSP Action Planning Cohorts and Cultural Resilience Capacity Area Action Teams. c. Supporting at least five opportunities by June 2024 that: • Build capacity of the R&D Innovation Grant Program award recipients, HTA Destination Management and Community Program participants, TSP Action Planning Cohorts, Cultural Resilience Capacity Area Action Teams, and visitor industry stakeholders to sustain quality and culturally appropriate programs and products and sustainable destination management. 314 RESEARCH & DEVELOPMENT TOURISM Program Objectives (continued) • Promote"Pono Practices" and other efforts that address community needs and natural resource conservation through: — community and culture-based education for residents and visitors; — community and place-based marketing and promotions; — interpretive programs; and — activities and convenings of the TSP Action Teams, Cultural Resilience Capacity Area Action Teams, and other community networks. Program Highlights The Tourism Program focused on achieving a balance between increasing the economic contribution of the visitor sector,maintaining a high quality of life for Hawai`i Island residents, and providing authentic experiences for visitors. Complementary attention continued to increase communication, interaction and understanding among stakeholders to ensure the integrity of Hawai`i's unique sense of place and appropriate recognition of Hawai`i's host culture. Program highlights include: • Visitor Industry Promotions for Hawai`i Island funds supported existing direct airlift service; Conventions, Meetings &Incentives (CMI) initiatives; and targeted international, niche, and kama`aina marketing initiatives to drive demand. The east coast fashion tourism market was targeted in September 2021 and Kumu Hula and Fashion Designer Micah Kamohoali`i provided culture-based education while featuring his Native Hawaiian designs and stories. • The Pono Pledge Campaign continued to promote Responsible Tourism on Hawai`i Island. The Pono Pledge video was created by community leaders and won the 2022 Silver Telly Award, a prestigious award for work shown on television and across screens. It was also featured on Hawaiian Airlines On-Demand Movies. To date, 21,258 individuals have taken the pledge. • The Hawai`i Fashion Showcase was produced featuring Hawai`i Island designers and cultural practitioners and provided culture-based education. It received 42 million impressions nationwide and was nominated for the Emmy Awards. • The R&D Innovation Grant Program awarded funding to five community-based programs that protect natural and cultural resources,provide jobs to stewards and cultural practitioners, and expand outreach and support services to visitors experiencing adversity. • Community-Based Products and Programs: Outreach,technical assistance and resources were provided to over 20 visitor industry and community partners and 315 RESEARCH & DEVELOPMENT TOURISM • Program Highlights (continued) programs island wide. Partners included the Waipio Steering Committee members, Resilience Capacity Area Action Teams,the Umauma Zipline,Kailani Tours, Puna Strong Grantees,Hawai`i Community College Hospitality Program,Nani Mau Gardens,the Grand Naniloa Hotel, and the Hilo International Airport, among others. Program Measures FY 2021-22 FY 2022-23 FY 2023-24 Actual Budget Estimate Marketing and Product Development Total County Contribution $454,290 $150,000 $150,000 Total State Contribution(HTA Community 0 0 $175,000 Programs Evaluation) Number of Festivals,Events&Products* 6 5 - Number of Festivals,Events&Products 1 0 - Evaluated* Number of Community-Based Programs& - - 10 Products** Number of Community-Driven Marketing& - - 5 Education Programs&Products** Visitor Arrivals and Spending(2021) Total Airline Arrivals(2021)*** 1,183,458 495,000 2,500,000 International(2021)*** 46,302 95,000 50,000 Domestic(2021) *** 1,137,156 400,000 1,000,000 Total Cruise Ship Arrivals 0 50,000 50,000 Total Per Person/Per Day Spending 168 100 100 *Program Measure being phased out. **New Program Measure for new area of strategic focus in FY2023-24. ***HTA collects visitor statistics by calendar year. Therefore, statistics listed are based on a calendar year versus fiscal year. Program Expenditures FY 2021-22 FY 2022-23 FY 2023-24 Actual Budget Request Salaries and Wages . - -Operations 695,557.88 150,000 350,000 Equipment - - - Program Total 695,557.88 150,000 350,000 316 RESEARCH & DEVELOPMENT _BUSINESS DEVELOPMENT Program Description The Business &Industry Development Program supports a regenerative economy and island-grown businesses by transforming government processes, sharing information, supporting collaboration, and providing resources across our community for residents from birth through entrepreneurship. The program also supports mechanisms that help strengthen the County's capacity to move forward while remaining grounded in indigenous culture and values. Program Objectives 1. Transform Government Processes. a. Enable cultural practitioners to provide grounding for the County in moving toward a regenerative economy. b. Utilize indigenous knowledge or data science to make County processes/initiatives equitable. c. Develop a mechanism to help identify priority community initiatives that align with Business &Industry Development Program goals. d. Establish a hub of resources and information to increase efficiency in identifying connections and opportunities. e. Provide business and industry development program/policy recommendations to administration. 2. Share Information. a. Communicate business trends and research including impacts to household wealth, ecosystem health; and utilization of indigenous data science. b. Communicate current regenerative economy advancements impacting businesses in Hawai`i. c. Communicate resources or collaborative opportunities that enable the establishment of vital connections (to place, community,past& future, and our better self) for a regenerative economy. d. Summarize information and learning from industry meetings, workshops, festivals, conferences, or trade shows that align with program goals for R&D. e. Build the reputation and exposure of Hawaii grown businesses and their goods and services locally, nationally, and internationally as appropriate to advance and amplify a regenerative economy. 3. Support Collaboration. a. Provide technical assistance, coordination, and/or connection for industry meetings, workshops, festivals, conferences, or trade shows that advance a regenerative economy. 317 RESEARCH & DEVELOPMENT BUSINESS DEVELOPMENT Program Objectives (continued) b. Provide technical assistance, coordination, or connection to networks, agencies, associations, or organizations that seek a regenerative economy,resiliency, and equitable access to goods and services. c. Create space for prospective and established resident entrepreneurs to connect around regenerative economy. d. Connect businesses to opportunities for participation in the development of a regenerative economy. 4. Provide Resources. a. Fund community initiatives that enhance the viability of businesses for Hawai`i Island residents through ecosystem health and/or positive systems change. b. Provide technical assistance to resident entrepreneurs that prioritize ecosystem health to enhance.quality of life and business vitality for residents. Program Highlights • Provided ongoing outreach,technical assistance, and referral support to promote use of the State/County Enterprise Zone (EZ)Program and Federal Opportunity Zone Programs to increase business participation and encourage long-term investments in low-income communities. • Household economic self-sufficiency and mobility was advanced through a range of activities including providing funding to Family Support Hawai`i's Money Matters for Early Head Start Families, a financial literacy program for 50 low-income families with infants and toddlers. Collaborative outreach efforts were also affected to connect families to the Office of Housing & Community Development's Financial Empowerment Center. • To promote economic and business development resources, support was provided to the Hawai`i Island Economic Development Board(HIEDB) as it updated the Hawai`i County Comprehensive Economic Development Strategy (CEDS). The CEDS is a prerequisite of the Economic Development Administration(EDA)to qualify for EDA assistance under its Public Works and Economic Adjustment Assistance programs. Funding was also provided to Hlplan to support its efforts to convene an International Conference on Innovative Solutions for Sustainable Tropical Agriculture. The conference focused on creative,technology-based solutions that increase productivity and efficiency for smallholder farms in the tropics. 318 RESEARCH & DEVELOPMENT BUSINESS DEVELOPMENT Program Measures FY 2021-22 FY 2022-23 FY 2023-24 Actual Budget Estimate Programs Trends/Research Briefs&Recommendations* 0 5 - Communications/Web Site/Social Media Updates* 0 2 - Business&Economic Development Contracts* 0 4 - Workforce Development Contracts* 0 1 - Science and Technology Contracts* 0 1 - Council Contingency Relief Contracts* 0 20 - Soil and Water Conservation District Contracts* 0 4 - Grand Total Contracts 0 30 7 Technical Assistance/Referrals 0 200 11 New EZ Participants* 0 7 - Agriculture and Manufacturing 3-year extensions* 0 2 - Committee/Program Meetings Attendance 8 30 50 Coordination 0 9 10 Grant Assistance and SOP Distribution* 0 77 Facilitate Development of Regenerative Economy Indigenous partnerships established(contract)** - - 2 Equitable County processes/initiative established** - - 1 Evaluation mechanism developed** - - 1 Resource and information hub developed** - - 1 Program and policy recommendations provided** - - 5 Share Information Trends and research communicated** - - 3 Regenerative economy advancements - - 3 communicated** Resources&collaborative opportunities - - 3 communicated** Industry summaries provided to department** - - 5 Reputation and exposure for Hawai`i grown - - 20 businesses built** Support Collaboration Technical assistance,coordination,or connection - - 3 provided to industry(TA)** Technical assistance,coordination,or connection - - 3 provided to networks, agencies,associations,or organizations(TA)** Spaces created for resident entrepreneurs to - - 4 connect** Connections made between businesses and - - 20 opportunities for participation in regenerative economy** 319 RESEARCH & DEVELOPMENT BUSINESS DEVELOPMENT Program Measures (continued) FY 2021-22 FY 2022-23 FY 2023-24 Actual Budget Estimate Provide Resources Community initiatives funded(contracts)** - - 5 Technical assistance(TA)provided to resident - - 5 entrepreneurs** *Program Measure being phased out. **New Program Measure for new area of strategic focus in FY 2023-24. Program Expenditures FY 2021-22 FY 2022-23 FY 2023-24 Actual Budget Estimate Operations 135,687.56 166,170 205,000 Program Total 135,687.56 166,170 205,000 320 RESEARCH & DEVELOPMENT ENERGY Program Description The Energy Program supports and advances renewable energy projects/generation, energy efficiency improvements, and transformation of mobility with zero emissions innovations. It also supports the broadband access, deployment, and equity program. Program Objectives 1. Collaborate with Hawaiian Electric and private developers to implement renewable energy resilience projects for the County of Hawai`i. 2. Respond to energy dockets at the Public Utilities Commission that may have significant impacts in the County of Hawaii. 3. Identify and implement energy efficiency projects to reduce the County energy load. a. Ensure that the County's procurement takes into consideration lifecycle energy costs, including utilizing any rebates, incentives, or private partnerships available. b. Collaborate with Hawai`i Energy to implement Strategic Energy Management strategies. 4. Plan and implement renewable energy projects for the County of Hawai`i that have a significant return-on-investment. a. Explore the development of an energy revolving fund with savings from efficiency programs,public-private-partnerships, and performance contracting. b. Explore the development of a self-sustainable renewable energy base emergency fuel source that is transportable and has an unlimited shelf life. 5. Support the refinement and implementation of energy-related General Plan and Community Development Plan strategies. 6. Collaborate with government and private partners on programs and projects aligned with energy goals, digital equity initiatives, and mitigation targets of the draft Integrated Climate Action Plan. a. Support the expanded use of alternative fuel vehicles, including within the County's fleet. b. Support the Mass Transit Agency (MTA) in the acquisition and deployment of zero emissions buses with supporting fueling and charging infrastructure. c. Explore the use of byproducts of the West Hawaii Sanitary Landfill, Hilo Landfill (closed), and wastewater treatment facilities as fuel sources. d. Support the expansion of the network of Electric Vehicle (EV) charging stations, vehicle-to-grid connections, and hydrogen fueling stations. e. Support the development of innovative, low-cost, efficient mobility systems including micro-mobility network, active mobility, autonomous vehicles, and mobility devise sharing. f. Develop a building energy benchmarking system for County buildings. 321 RESEARCH & DEVELOPMENT ENERGY Program Objectives (continued) g. Integrate all geospatial data about County facility fossil fuel use and cost into the Climate Viewer geodatabase created by the Climate Action Team. h. Develop vehicle conversion roadmaps (plans and timelines) for departments that have not yet developed them. All timelines should transition fleets to zero emissions by 2040. i. Develop waste reduction goals and benchmarks in partnership with the Department of Environmental Management's (DEM)Recycling Division. Reduction goals and benchmarks should be approved by the County Council. j. Identify one to two department champions for climate change to mobilize a staff- level network for climate change and energy sovereignty within the County. k. Present projects and research to the community, conferences,radio/tv, and academic outlets. 7. To close the digital divide in underserved/unserved communities, promote access to fast, reliable, and affordable fixed internet and mobile services and expand access to devices and digital skills with community partners specializing in workforce development,telehealth, education, and social connections. 8. Expand understanding and integration of malama aina practices and values in relation to environmental change. a. Finalize&publish government-asset-focused Integrated Climate Action Plan (ICAP) in partnership with the Department of Planning and other County departments. b. Develop a database and dashboard of County-specific climate indicators. Integrate dashboard with the energy, food, tourism,workforce development, business development,health and wellness, and broadband programs. c. Increase educational outreach around climate change by playing the Climate Action Game in ten schools and conducting five public outreach events. Program Highlights The Energy Program focused on optimizing the integration of renewable energy systems, energy efficiency improvements, and transportation/fuel innovations that improve energy self-sufficiency, reduce greenhouse gas emissions, lower energy costs, and ensure energy resilience. In addition,the Energy Program is focused on supporting broadband initiatives. Program highlights include: • To identify and implement energy efficiency projects to reduce County expenses,the Energy Program supported the utilization of energy efficiency rebates and third-party 322 RESEARCH & DEVELOPMENT ENERGY Program Highlights (continued) providers to gain savings on energy costs through renewable energy revolving fund implementation. Headway was made to develop a request for proposals (RFP) for energy and infrastructure service contracting. The establishment of an energy revolving fund is being explored in-depth, including an analysis of the County's return-on-investment through private financing. • In collaboration with MTA,the Energy Program secured commitments for the County's first fuel cell electric buses. The first of three fuel cell buses are on island. The fuel production and fueling station is operational at the Natural Energy Laboratory of Hawai`i and has 330 kg of hydrogen stored. The current vehicle profile has been reviewed and will provide the basis of bus replacement recommendations for MTA that include zero-emission fueling and fleet replacement options. • The waste to energy fuel initiative continued to be analyzed and takes into consideration land fill gas, wastewater sludge, anaerobic digestion,pyrolysis, and conventional gasification to produce a renewable energy generated fuel source. Currently,the fuels being considered are hydrogen and methane. The expected outcome is to blend various technologies at production facilities located across the island. • Incorporated broadband initiatives into the energy program. With the hiring of a Digital Equity Specialist and a Broadband Mapping Project Manager, efforts focused on expanding broadband access, equity, and infrastructure throughout the community. o Created a community broadband coalition group with more than 20 coalition members. o Issued a Request for Information(RFI)to apply for Affordable Connectivity Program funding. o Developed a GIS mapping methodology for identifying areas on the island where interne services are limited or non-existent to support the influx of million s of dollars of federal funding. o Presented GIS mapping projects on Hawai`i Public Radio via the Byte Marks Café radio segment. o Launched the County Broadband website to provide community resources and updates related to County broadband expansion. • The County and Arizona State University (ASU) continued to partner in addressing energy-related dockets before the Hawai`i Public Utilities Commission(PUC) relating to: o Performance-Based Regulation. The County and ASU position before the PUC is to focus on stabilizing customer bills, incentivizing long-term utility cost 323 RESEARCH & DEVELOPMENT ENERGY Program Highlights (continued) containment, accelerating deployment of utility-scale renewable generation, and lowering market barriers to distributed energy resource adoption. o Electrification of Transportation(EOT) Strategic Roadmap. The EOT docket before the PUC was monitored as the utility made filings on the implementation of pilot projects. o Integrated Grid Planning. Over the past year,the County and ASU have participated in a series of Integrated Grid Planning (IGP)related workshops and update calls to monitor this docket to ensure County and rate payers' interests are represented. o Monitor PUC Docket 2019-0333. Puna Geothermal Ventures (PGV) amended and restated its power purchase agreement, and the associated environmental impact review is underway. • The Climate Action Team completed a draft of the Integrated Climate Action Plan (ICAP) and conducted initial conversations with County departments to: o Create a Climate Viewer GIS tool that includes an interactive map of County • assets and hazards. o Conduct preliminary meetings with the Cabinet and County departments to review ICAP strategies and review existing priorities and actions. o Partner with NOAA and several schools around the island to play a County- specific climate action game. Program Measures FY 2021-22 FY 2022-23 FY 2023-24 Actual Budget Estimate Resilience&Adaptation Actions:meetings 112 100 250 attended and/or arranged Policy/Docket Actions:meetings,testimonies and 57 70 280 other submittals attended and/or arranged Efficiency Actions:meetings,contracts attended 26 24 250 and/or arranged Return-on-Investment Project Actions:meetings, 37 30 250 contracts attended/arranged Collaboration Actions:meetings attended and/or 54 80 380 arranged Policy Outputs:Code Adoption/Equipment 7 4 110 Acquisition/Installations/Deployment Grants applications** - - 4 EVs purchased** - - 10 ACP Signups** - - 10,000 County sites with public internet access** - - 20 324 RESEARCH & DEVELOPMENT ENERGY Program Measures (continued) FY 2021-22 FY 2022-23 FY 2023-24 Actual Budget Estimate Climate Action Plans Published** - - 1 Energy rebates filed for the County** - - 11 Direct payments in lieu of tax credits and tax deductions accepted for green technology - - 5 purchases** IRA tax credits and deductions filed by businesses - - 100 and residents** **New Program Measure for new area of strategic focus in FY2023-24. Program Expenditures FY 2021-22 FY 2022-23 FY 2023-24 Actual Budget Request Operations 67,430.80 250,000 100,000 Program Total 67,430.80 250,000 100,000 325 RESEARCH & DEVELOPMENT RESOURCE CENTER Program Description The Resource Center develops and provides data, information, and knowledge products and services, conducts research, and collaborates to advance and fund balanced development. Objectives Program 1. Manage Data, Information, and Knowledge Systems. a. Develop and manage a data, information, and knowledge management system. • Maintain the Hawai`i County Data Portal, a repository of quantitative data about and relevant to Hawai`i Island. • Maintain and expand a Hawai`i County knowledge management system that includes a library collection of printed and digital information and a collection of qualitative or intrinsic knowledge. • Explore the feasibility of additional digital government platforms. • Develop and implement a program evaluation framework that measures the economic, social, and environmental impacts of R&D's funding and program activities. b. Provide data and referrals. • Provide easy access to data, information, and knowledge about and relevant to Hawai`i Island. c. Advance Communications. • Manage R&D's web pages and public documents. • Monitor trends and research relative to R&D's work and communicate findings for internal departmental use. d. Provide ad hoc outreach and engagement to support business and community stability and ability to evolve to meet changing conditions and innovation. e. Advance Innovation. • Support public and private sector initiatives that examine innovative ways to approach issues that affect quality of life—economic, social, and environmental—on Hawai`i Island. • Adapt program evaluation framework for use by R&D and its partners. f. Advance Balanced Development. • Coordinate County of Hawai`i cross-agency initiatives focused on balancing the environment, community, and economy. • Collaborate with local, state, national, and international networks focused on balancing the environment, community, and economy. 326 RESEARCH & DEVELOPMENT RESOURCE CENTER Program Objectives (continued) 2. Advance Innovation in Funding and Financing. a. Recommend funding opportunities. • Identify and recommend strategic funding and financing opportunities for the County of Hawai`i and for collaborative programs. • Seek opportunities to leverage funding with other agencies, foundations, philanthropists, impact investors, and other public and private entities. b. Leverage and provide grant funding and/or technical assistance for collaborative projects that advance balanced development. Program Highlights • Data, Information, Communication o Continued publication of monthly economic statistics online. This compilation includes data related to population, building permits,tourism, labor force, transportation,tax collections, and consumer price index. o Continued participation in monthly meetings with a business development stakeholder groupthat discussed trends and seeks to frame collaborative responses to immediate needs of the small business community. o Participated on the statewide Broadband Hui which focuses on connectivity, reliability, and equitable distribution of broadband infrastructure. o Participated in the Hawai`i Island Access to Care initiative that seeks to address critical shortages in health care providers on Hawai`i Island and across the State. • Advance Innovation in Funding and Financing o Collaborated to seek Economic Development Administration's (EDA)American Rescue Plan Act Build Back Better Regional Challenge Grant funding for the "Building Back Hawai`i Island's Agricultural Cluster"project. Received a $500,000 Phase I award and submitted a Phase II proposal for EDA consideration. o Continued R&D collaboration with the International Economic Development Council in supporting technical assistance to local organizations seeking to improve economic conditions on Hawai`i Island. Assistance provided included consulting assistance to the Hawai`i Island Economic Development Board for the five-year update to Hawai`i Island's Comprehensive Economic Development Strategy, and to the Hanau Hou Downtown Hilo working group. o Provided Innovation Grant funds for the Family Support Services of West Hawai`i's "Innovation: Money Matters for Early Head Start Families"project. 327 RESEARCH & DEVELOPMENT RESOURCE CENTER Program Measures FY 2021-22 FY 2022-23 FY 2023-24 Actual Budget Estimate Manage Data,Information and Knowledge Systems Compile and publish monthly economic statistics 6 12 12 Assist the public and other agencies with data, information,and knowledge about and relevant to 11,375 80,000 25,000 Hawai`i Island(number of requests/web visits) Develop and publish new data sets or data reports** - - 2 Innovation through Collaboration, Communications,and Balanced Development Host DCCA Business Action Center Days* 0 0 - Participate in Business Support Providers' 4 12 - Meetings* Number of Business Guide Publications developed 0 0 and published.* Participate in state,national,and international 0 10 - sustainability collaborations* Support interagency initiatives to promote 0 8 - sustainability* Innovation in Funding and Financing Enroll GrantStation Subscribers* 0 200 - Provide matching funds for at least two proposals that advance balanced economic development 0 1 1 Submit grant proposals on behalf of the County** - - 1 Manage grant awards made to R&D** - - 1 Publish impact reports resulting from R&D's - - 2 Evaluation Framework** *Program Measure being phased out. **New Program Measure for new area of strategic focus in FY2023-24. 328 RESEARCH & DEVELOPMENT RESOURCE CENTER Program Expenditures FY 2021-22 FY 2022-23 FY 2023-24 Actual Budget Request Operations 50,721.92 180,112 130,112 Program Total 50,721.92 180,112 130,112 329 RESEARCH & DEVELOPMENT FILM & CREATIVE INDUSTRIES Program Description The Film& Creative Industries Program seeks to sustainably grow media production and film and creative industries on Hawai`i Island by promoting the island locally, nationally, and internationally as a premier location, by supporting incubator programs, incoming and locally generated productions, and by engaging the local creative community to advance the industry. Program Objectives 1. Strengthen and preserve Hawai`i Island communities and natural resources as an outstanding film location by maintaining an active online presence, locations information, and through strategic marketing and meetings with industry professionals, in collaboration with industry partners. a. Maintain the film program website with current content. b. Maintain the film program social media presence on Facebook, Twitter, and Instagram with current content for promotion and networking. c. Using YouTube as a tool,update and expand the photo library to include at least five new albums to market and share. d. Place targeted print and online advertising in relevant industry publications to highlight Hawai`i Island's unique and diverse locations and competitive financial film incentives. 2. Support local and incoming film and other creative economy projects by advising on permitting, locations, crew identification, and other project-specific factors and by publishing related guides and directories, in collaboration with permitting agencies and the Hawai`i Department of Business, Economic Development, &Tourism's (DBEDT) Creative Industries Division and Film Industry Branch. a. Support and/or participate in at least four festivals, conferences, or trade shows via traditional and evolving venues to advance and promote the creative economy on Hawaii Island androvide networkingopportunities for those industries. p pp b. Provide "on-island" support and resources, including but not limited to, permitting,industry referral and support services to creative industry professionals. c. Maintain a comprehensive and current directory of creative industry contacts and local production resources. d. Support, facilitate and/or participate in four scouting tours or meetings with creative industry professionals including location scouts,producers, studio executives and independent filmmakers. 330 RESEARCH & DEVELOPMENT FILM & CREATIVE INDUSTRIES Program Objectives (continued) 3. Develop local film and creative industries by advocating for tax incentives; collaborating with workforce development, incubator, and accelerator initiatives; supporting local events, and developing a multi-purpose creative economy facility in collaboration with private landowners and investors, Hawai`i Technology Development Corporation(HTDC),Na Leo,the Hawai`i Department of Business, Economic Development, & Tourism(DBEDT) Creative Industries Division, other government agencies, and economic and business development organizations. a. Coordinate resources, services, and industry development strategies with public, private and government organizations and support programs and initiatives consistent with statewide creative economy initiatives. b. Leverage and provide grant funding and/or technical assistance for collaborative projects that build Hawai`i Island's creative industries. 4. Support ad hoc outreach and engagement of the film and creative industry communities to support the industries' stability and ability to evolve to meet changing conditions and innovation. Program Highlights The Film& Creative Industries Program continued to promote and support media production, enhance related infrastructure to sustain production, and build a supportive climate between businesses, government, community, and media makers to grow the creative sector. Program highlights include: • Continued to build and enhance Hawai`i Island's reputation as an outstanding location for production through on-going maintenance and updates of the County's film website,https://www.hawaiiislandfilm.coml; coordination of promotions with the State of Hawai`i Hawai`i Film Office; and maintaining the film program social media presence on Facebook, Twitter and Instagram with current content for promotion and networking. • Supported local and incoming film productions by providing"on-island" support and resources, including permitting, industry referral and support services, and community engagement support to productions including"Love Island", "The Wind &the Reckoning", "Temptation Island", and"Chief of War". These productions generated more than$50 million in revenues for island businesses and helped to employ local talent. 331 RESEARCH & DEVELOPMENT FILM & CREATIVE INDUSTRIES Program Highlights (continued) • Expanded the Film Program to include creative industries in areas such as art, fashion, and music, highlights of which included supporting a local Kumu Hula and Fashion Designer in providing culture-based education and Hawai`i Island promotion to media in New York City and a showcase of Native Hawaiian art and clothing at New York Fashion Week. Program Measures FY 2021-22 FY 2022-23 FY 2023-24 Actual Budget Estimate Trends/Research Briefs&Recommendations 5 6 12 Inquiries 150 300 476 Productions Completed 30 50 100 Production Revenues $20,000,000 $5,000,000 $8,000,000 Social Media Reach 2,500 100,000 200,000 Collaboration/Coordination Engagements 10 35 57 Program Expenditures FY 2021-22 FY 2022-23 FY 2023-24 Actual Budget Request Operations 10,552.24 167,285 76,271 Program Total 10,552.24 167,285 76,271 332 RESEARCH & DEVELOPMENT IMMIGRATION Program Description The Immigration Office serves as liaison on immigration matters of broad community concern as well as serve individual needs and/or matters of immigrants on Hawai`i Island. It acts as a resource office by providing information and assistance on immigration related issues and concerns. Program Objectives 1. Proactively deliver information about immigration, citizenship, and the naturalization process to immigrants and to prospective and new citizens. 2. Expand partnerships supporting immigration and citizenship. a. Expand network of partners supporting immigrants. b. Inform and engage community groups and other networks on immigration issues. c. Work with consular offices to provide outreach services in Hawai`i County. d. Due to the COVID-19 Pandemic's health and economic impact, support the Mayor's Office, Civil Defense, and Hawai`i Department of Health in ad hoc outreach and engagement of immigrant communities. Program Highlights The Immigration Program served to liaison federal immigration matters in meeting individual and family needs through direct and coordinated supportive services. Program highlights include: • One-on-onedprovided to families and individuals in determining � ance was required U.S. Customs and Immigration Services' (USCIS) forms and how to complete such forms. Referrals were made as might be required. The County's local support saved families travel expense and time away from work and family needs, as the closest USCIS office is located in Honolulu. • The Immigration Information Office, in collaboration with the Office of Language Access organized the delivery of Language Access—Cultural and Linguistic Competency trainings for State and County employees and service agencies who provide direct services to/or may encounter Limited English Proficiency individuals. • General education included the development and distribution of a new informational pamphlet as to available services,referrals to local services, employment resources and opportunities for acculturation training. Targeted support was extended to agricultural,restaurant and tour employees and businesses in understanding acceptable I-9 Employment Verification and I-76 Employment Authorization requirements. 333 RESEARCH & DEVELOPMENT ._.��...._.�..e._�.IMMIGRATIOlIT Program Highlights (continued) • Outreach into targeted immigrant communities as a means to provide direct services was accomplished by coordinating and hosting outreach events for the consulate offices of the Philippines,Mexico, Honduras, Federated States of Micronesia and the Republic of the Marshall Islands. At these events, critical services such as passport renewals, authentication of documents,birth and marriage reports, dual citizenship documentation, and responses to questions were provided to individuals and families. Discussions are ongoing with consulate offices of Honduras, El Salvador, Thailand and Vietnam to solicit their participation in future outreach events for citizens of these countries. • Additional community-based work was carried out to strengthen network alliances that further support immigrants' understanding of required documentation and available support services. Program Measures FY 2021-22 FY 2022-23 FY 2023-24 Actual Budget Estimate Telephone Inquiries for assistance 5,200 6,500 5,000 Office visit assistance 2,160 2,000 2,000 Community outreach 11 45 15 Email for assistance 436 350 450 Program Expenditures FY 2021-22 FY 2022-23 FY 2023-24 Actual Budget Request Operations - 1,620 1,620 Program Total - 1,620 1,620 • 334 RESEARCH & DEVELOPMENT WORKFORCE INNOVATION & OPPORTUNITY ACT Program Description The Workforce Innovation& Opportunity Act(WIOA)program is designed to strengthen and improve our county, state and nation's public workforce system and help Americans,including youth and those with significant barriers to employment, obtain high-quality jobs and careers. In addition, WIOA assists employers with hiring and retaining skilled workers. Meeting workforce needs is critical to economic growth through partnerships at the State,regional, and local levels. WIOA promotes the alignment of workforce development programs, education and economic development services including job-driven training,work-based learning, access to post-secondary career tracks and employment in key sectors. Program Objectives 1. Ensure that the needs of Hawai`i Island businesses and workers drive workforce development strategies and solutions. 2. Oversee management of the American Job Center Hawai`i (AJCH) and its partners to provide a seamless system of service delivery for employers,their employees,those seeking employment, and other interested parties within the County of Hawaii. 3. Develop and/or implement education and training programs that respond to labor market analysis within the region and relate directly to the sectors addressed in the Local Area Plan. 4. Support the development and provision of program services to youth aged 16-24 who are not in school and are not working to improve their educational and skill competencies, employability, and life skills. 5. Meet eligibility requirements of WIOA. Program Highlights • During Program Year 2021 (FY 2021-22), assisted 275 adults who are 18 years of age and older and met the income requirement, 127 dislocated workers who have recently been laid off due to company closure or who were given notice of layoff, 56 youth(ages 14-18) and 81 out-of-school youth(ages 14-21)who were considered disadvantaged with at least one of the WIOA program barriers. • Oversaw management of the seven programs at the AJCH where clients can access various services in one location. • Provided Employer services to 42 employees through the AJCH including free services such as labor market trend information to help plan for business expansion, relocation, future hiring, and training needs due to the recovery of COVID-19 pandemic. 335 RESEARCH & DEVELOPMENT WORKFORCE INNOVATION & OPPORTUNITY ACT Program Highlights (continued) • Provided on-going recruitment campaigns for new business ventures of facilities needing a large number of specialized workers. • Provided Rapid Response Services to two employers effected by recession and economic downturn. • AJCH held two virtual fairs and three in-person job/resource fairs. • AJCH provided remote and in-person assistance to 4,515 people. Program Measures FY 2021-22 FY 2022-23_ FY 2023-24 Actual Budget Estimate Adult Program Employment 2nd Quarter 56% 53% 60% Employment 4th Quarter 69% 64% 65% Median Earnings 2nd Quarter After Exit $5,200 $5,300 $6,025 Credential attainment rate 70% 65% 58% Measurable Skill Gain 70% 50% 60% Dislocated Worker Program Employment 2nd Quarter 75% 75% 65.3% Employment 4th Quarter 75% 75% 76% Median Earnings 2nd Quarter After Exit $6,577 $6,200 $5,091 Credential attainment rate 69% - 50% 70.3% Measurable Skill Gain 69% 50% 63% Youth Program Employment/Education/Training after 2nd Quarter 75% 75% 77.63% Employment/Education/Training after 4th Quarter 71% 65% 66.5% Median Earnings 2nd Quarter After Exit $4,000 $4,200 $4,600 Credential attainment rate 61% 65% 65% Measurable Skill Gain 65% 50% 53% 336 RESEARCH & DEVELOPMENT COMMUNITY WELL-BEING Program Description • The Community Well-Being Program is responsible for leading and ensuring the design, strategy, and implementation support of innovative programs to improve the health and well-being of Hawai`i Island families and communities. It identifies innovative models of holistic and integrated systems to create opportunities to advance a well-being economy that nurtures our relationship with the `aina; addresses economic inequality; and supports individual and community health resilience. Program Objectives 1. In collaboration with the Mayor's Office,the Hawai`i District Health Office, and local advocates,promote community well-being by addressing subjects on public health and social justice and highlighting local, state and/or national champions on selected subjects. a. Identify at least six community well-being subjects to promote. b. Draft a press release template on at least four subjects. c. Disseminate at least two subjects via the Mayor's Office (press release, Facebook, etc.). d. Highlight at least two champions (health and/or human service providers) and their work. 2. Collaborate with the R&D Early Childhood Resource Coordinator and participate in committees and working groups conducting preliminary planning and designing of local initiatives. a. Participate in at least four meetings. 3. Collaborate with the Hawai`i Island Prevent Suicide Taskforce and support dissemination of prevention activities. a. Participate in at least four meetings. 4. Support the planning of community health initiatives with an emphasis on equity and inclusion that inform policymaking and implementation of programs. a. Participate in at least four meetings involved with youth mental health initiatives. 5. Collaborate on the County's effort to establish an island wide community navigator program through research and planning support. 6. Support community-based efforts on disaster resilience and health and human service coordination including,but not limited to, participatingin at least four Citizen Corps meetings, Community Action Network(CAN)meetings, and Regional Health Partnership meetings. 337 RESEARCH & DEVELOPMENT COMMUNITY WELL-BEING Program Highlights • Established and filled an Economic Development Specialist III (temporary)position to develop and lead the Community Well-Being Program. • Established and filled an Early Childhood Resource Coordinator(contract)position to develop and lead the County's early childcare initiative. • Administered and managed a$3,000,000 Department of Health&Human Services grant to support implementation of the Health Literacy Project. • Established community/district boards that consist of influential members of targeted communities including Native Hawaiian, Pacific Islanders, Filipino, Latino/Hispanics, and individuals living in rural areas. • Established a monthly health literacy consortium meeting that is attended by health center partners, community-based organizations, and the Hawai`i Health District Health Office. • Established three professional health literacy trainings (teach-back method, motivational interviewing, and trauma-informed care)that were offered to project partners. Program Measures FY 2021-22 FY 2022-23 FY 2023-24 Actual Budget Estimate Programs Research,compile,collect,organize,and maintain 3 6 2 relevant data on quality-of-life domains Research,compile,identify the best 3 6 2 practices/models on community wellbeing programs Participate in relevant meetings/webinars related to 10 20 20 health and community wellbeing Prepare,update,and maintain local resources and 2 2 2 data related to health and community wellbeing via the County's R&D website Timely completion and submission of the health 4 0 - literacy project deliverables to HHS(10 deliverables anticipated)* Timely completion and submission of the health 7 4 - literacy project progress report to HHS(4-8 reports anticipated)* Establish/maintain a formal partnership with the 4 7 - project's consortium partners through a MOU/MOA* 338 RESEARCH & DEVELOPMENT COMMUNITY WELL-BEING Program Measures (continued) FY 2021-22 FY 2022-23 FY 2023-24 Actual Budget Estimate Expand/maintain the health literacy project scope 0 4 into 4 districts via consortium partners,District Coordinators,and community boards* Successful completion and attendance by 0 0 - consortium partner organization of trauma- informed care training* Successful completion and attendance by 0 0 - consortium partner organization of teach-back method training* Access to professional interpretation/translation 1 0 - services by consortium partner organizations* Conduct the National Culturally and Linguistically 7 7 - Appropriate Service(CLAS)Standard survey (check-list)among all 7 consortium partners* Lead a monthly Kuleana Health champion 6 12 - meeting* Attend monthly consortium partner meetings* 6 12 - Attend monthly meetings with a project officer 6 12 from OMH/I HS* Community board meetings held monthly in 4 0 46 - districts* Conduct an initial/routine site visit for Community 1 1 - First,Inc.for programmatic and contractual monitoring* Draft a press release on the health literacy project 1 1 for the County's announcement* Develop,initiate and execute new contracts related 1 1 1 to community wellbeing(i.e.,childcare,health, etc.)pending availability of funds Plan,identify and promote community well-being - - 2 subjects into the community in collaboration with the Mayor's Office,Hawai`i District Health Office and local advocates** Attend a childcare related planning meeting** - - 4 Attend a monthly meeting of Hawai`i Island - - 4 Prevent Suicide Taskforce** Support the planning of youth mental health - - 4 initiative and meet with internal and external partners** Support the County's effort on establishing - - 2 community navigator and attend the planning meetings** 339 RESEARCH & DEVELOPMENT • COMMUNITY WELL-BEING Program Measures (continued) FY 2021-22 FY 2022-23 FY 2023-24 Actual Budget Estimate Support community-based efforts on resilience - - 12 and/or health and human service coordination and attend meetings** *Program Measure being phased out due to federal grant ending June 30, 2022. **New Program Measure for new area of strategic focus in FY 2023-24. Personnel Position Summary FY 2021-22 FY 2022-23 FY 2023-24 Position Title Actual Budget Request Economic Development Specialist III(Temp) - 1 0 Total - 1 0 340 RESEARCH & DEVELOPMENT RESEARCH &DEVELOPMENT Program Expenditures FY 2021-22 FY 2022-23 FY 2023-24 Actual Budget Request Number of Positions 20 21 21 Salaries and Wages 958,783.62 1,447,071 1,536,735 Operations 1,817,347.70 867,450 692,634 Equipment 3,667.02 150 150 Soil and Water Conservation District 306,000.00 336,000 336,000 Program Total 4,357,456.30 2,650,671 2,565,519 Personnel Position Summary FY 2021-22 FY 2022-23 FY 2023-24 Position Title Authorized Authorized Request Director of Research&Development 1 1 1 Deputy Director of Research&Development 1 1 1 Asst.Account Clerk(1/4T)Temp 1 - - Asst.Account Clerk - 1 1 Administrative Services Assistant I 1 1 1 Administrative Assistant 1 1 1 Clerk III 1 1 1 Economic Development Specialist II 4 4 4 Economic Development Specialist III 6 6 6 Economic Development Specialist III(Temp) - 1 1 Economic Development Tech 1 1 1 Immigration Specialist 1 1 1 Private Secretary 1 1 1 Student Helper I 1 1 1 Total 20 21 21 341 This page intentionally left blank HIGHWAY FUND PUBLIC WORKS ..., .....�............n.�.w._.....+».n..w�,.......«...v..,._............... ....,.n..w..�......,e...wa..>......e...,»..:.._.«.. .....,.....-.e...>:.....»........q,,....>m...........,.�e ............,.6......,...»....».......W......,,«,.....,....d,�< ................... ay..............A HIGHWAY FUND Program Description The Highway Fund involves the maintenance of roads and drainage systems for more than 1,003 miles of public streets and highways. In addition, it includes installation, operation, and maintenance of signs and road markings,traffic calming devices, streetlights, and traffic signals. Department Goals 1. To build a culture of safety through training, education, and policy development and to maintain a safe work environment for our employees, customers, and the entire public. 2. To treat our employees fairly and with respect, encourage growth and technical development. 3. To communicate openly and honestly with our employees and the public. 4. To strive to provide high quality customer service. 5. To continuously improve in every aspect of our operations. 6. To provide safe roadways that allow the efficient movement of people and goods around our island. 7. To provide the necessary resources to assist Civil Defense in all matters concerning emergency response and disaster recovery. 8. To develop and maintain systems to efficiently manage the County's highway and traffic control assets. 9. To develop and implement operational and technical programs for traffic control devices. 10. To expand educational programs through website and social media tools to encourage highway safety and to provide customers 24-hour access to request a repair or service. 11. To create and implement highway safety standards, and procedures. Funding Source and Position Count Highway Fund $55,680,939 Highway Fund 259 Grant Revenue $ 1,751,258 Grant Revenue/Other Total Budget: $57,432,197 Total Number of Positions 259 342 PUBLIC WORKS TRAFFIC DIVISION Program Description The Traffic Division was established under the Department of Public Works under Chapter 2,Article 9, Section 2-41 of the Hawai`i County Code (HCC). The Traffic Division installs, maintains, and repairs all traffic control facilities and devices and street lighting systems in compliance with Chapter 24 of the HCC. The Division is responsible for all traffic engineering projects for the county and maintains a traffic education program. Administration Section The responsibilities of this section include: 1. Managing the Division's role in the safe and efficient movement of traffic. 2. Mitigating traffic problems and improving overall roadway efficiency and safety. 3. Receiving and resolving complaints and answering inquiries. 4. Promoting traffic education. 5. Providing supervision and administrative support for the Division. Traffic Safety and Signs and Markings Section The responsibilities of the Traffic Safety Section include: 1. Conducting studies, investigations, inspections,traffic surveys, and other related activities to safeguard and facilitate vehicular and pedestrian traffic. 2. Reviewing construction plans,traffic studies, zone changes,variances, etc. to ensure compliance with Division standards, guidelines, and policies for federal, state, county, and private entities. 3. Reviewing and inspecting new county traffic signs and markings projects. 4. Proposing, designing, and managing new traffic control related projects to help mitigate existing traffic problems and to improve overall roadway efficiency. 5. Identifying safety improvement projects based on traffic accidents and conflict analysis procedures. 6. Overseeing resurfacing restriping program. 7. Proposing traffic calming initiatives including driver feedback signs and speed humps; and 8. Creating, maintaining, and improving programs to promote highway safety. 343 PUBLIC WORKS TRAFFIC DIVISION Program Description (continued) The responsibilities of the Traffic Signs and Markings section include: 1. Maintaining all county traffic signs and markings. 2. Developing and implementing a traffic signs and markings maintenance program based on federal and county requirements and standards. 3. Installing new signs and markings generated by Safety Section projects and as • directed by the Department of Public works for in-house projects. 4. Establishing and maintaining a computerized supplies,materials, and traffic signs and marking inventory database. 5. Assisting the Safety Section with studies, investigations, inspections, and traffic surveys,resurfacing restriping program, and traffic calming initiatives. Traffic Signals and Street Lights Section The responsibilities of the Traffic Signals and Street Lights section include: 1. Maintaining and operating all County and State traffic signals and street lights. 2. Establishing and applying routine maintenance programs and projects. 3. Designing and developing new traffic signal and street light installation projects. 4. Reviewing and inspecting new traffic signal and street light portions of county projects. 5. Real-time monitoring of the traffic signal systems. 6. Maintaining a traffic signal and street light database. 7. Installing traffic signals. 8. Installing county school zone beacons. 9. Installing county crosswalk flashing beacons. 10.Installing uninterruptible power supplies (UPS). 11. Assisting the Safety Section with traffic calming initiatives by installing and maintaining,driver feedback signs. 344 PUBLIC WORKS TRAFFIC DIVISION Program Objectives Traffic Safety Section 1. Investigate and process complaints and requests (not including projects)within 30 calendar days. Traffic Signs & Markings Section 1. Inspect and maintain as required 250 miles of county-maintained road per year (total of 1,000 centerline miles over four-year maintenance cycle)to address retro-reflectivity. o Performance measurement: 100% completion of annual inspections. o Performance measurement: 80%completion of all open traffic markings maintenance work orders. 2. Maintain all traffic signs on a seven-year replacement cycle (3,760 signs per year). o Performance measurement: 100%compliant. 3. Install new, and modify existing,traffic signs and markings to address safety concerns and work requests received from the public. o Performance measurement: 90% completion of all open safety-related work orders. Traffic Signals•& Street Lights Section 1. Investigate and repair all street light failures within ten working days. o Performance measurement: 100% completion. 2. Investigate and resolve all traffic signal timing and operational complaints within three working days. o Performance measurement: 100%completion. 3. Preventative Maintenance Program: Fifty state-signalized intersections two times per year. o Performance measurement: 100% completion. Sixty-nine county-signalized intersections one time per year. o Performance measurement: 100% completion. 345 PUBLIC WORKS TRAFFIC DIVISION Program Objectives (continued) Conflict Monitor Units (CMU)/Malfunction Management Units (MMU) annual certification of 119 signalized intersections. o Performance measurement: 100%completion. Uninterruptable Power Supplies (UPS) annual inspections and/or replacement. o Performance measurement: 100% completion. Program Highlights Projects Completed or In-Progress 1. Continuing island wide street light upgrades/improvements to address failing LED fixtures is in-progress. Status: Total Street Lights= 11,526. Changed Out=4,413 Fixtures (35W, 70W, 85W, 100W ending 9/26/22) or 38% completion. 2. Installed new and modified existing traffic signs and markings to address safety concerns and requests from the public. Status: Total Work Orders Generated= 171. Work Orders Completed= 123 or 72% completion. 3. Continuing with island wide traffic sign retro-reflectivity program as part of the Division's asset management program. Status: Goal=3,760 signs changed per fiscal year. Total Signs Replaced per FY 2021-22=3,318 or 88%. 4. Continuing with island wide traffic markings retro-reflectivity program as part of the Division's asset management program. Status: Goal=250 centerline miles inspected per fiscal year. Total Centerline Miles Inspected per FY 2021-22 =258 or 103%. 346 PUBLIC WORKS TRAFFIC DIVISION Program Measures 202 -22 2 22-22023-24 EXISTING MAINTENANCE FY 1 FY 0 3 FY Actual Budget Estimate Traffic Signal&Street Light Investigate and repair all street light failures within - - 100% ten working days.** Investigate and resolve all traffic signal timing and - - 100% operational complaints within three working days.** Investigate and resolve all traffic signal timing and 92% 100% - operational complaints within ten working days.* Preventative Maintenance Program 50 state signalized intersections two times per year. 0% 100% 100% 69 county signalized intersections one time per year. 68% 100% 100% Conflict Monitor Units(CMU)/Malfunction 61% 100% 100% Management Units(MMU)annual certification. Uninterruptable Power Supplies(UPS)annual infections and/or replacement. 60% 100% 100% Traffic Signs&Markings Inspect and maintain as required 250 centerline miles 100%of 100%of of county-maintained road per year(total of 1,000 annual annual centerline miles over four-year maintenance cycle)to inspections. inspections. address retro-reflectivity. 103% 80%of all 80%of all open traffic open traffic markings markings maintenance maintenance work_ork orders. work orders._ Maintain all traffic signs on a seven-year o 100% 0 replacement cycle(3,760 signs per year). 88/0 100/o Install new and modify existing traffic signs and markings to address safety concerns and requests - 90% 90% from the public. Safety Investigate and process complaints and requests(not 72% 100% 100% including projects)within 30 calendar days. *Measure not tracked as of FY 2023-24. **New Measure implemented as of FY 2023-24. 347 PUBLIC WORKS L _ .._. TRAFFIC DIVISION Program Expenditures FY 2021-22 FY 2022-23 FY 2023-24 Actual Budget Request Number of Positions 48 53 53 Salaries and Wages 2,829,431.88 3,593,967 3,947,692 Operations 5,046,199.05 6,279,902 6,979,203 Equipment 138,134.46 1,029,500 657,000 Program Total 8,013,765.39 10,903,369 11,583,895 Personnel Position Summary FY 2021-22 FY 2022-23 FY 2023-24 Position Title Authorized Authorized Request Program Manager 1 1 1 Civil Engineer IV 1 - - Civil Engineer V 2 2 2 Civil Engineer VI 1 1 1 Clerk III 1 1 1 Electrical Engineer I 1 1 1 Electrician 1 1 1 Engineering Support Tech III 2 2 2 Engineering Support Tech IV - 1 1 Lead Traffic Electrician(1 in Kona) 2 2 2 Lead Traffic Signs&Markings Painter(3 in Kona) 5 6 6 Office Manager 1 1 1 Program Support Technician 1 1 1 Senior Account Clerk 1 1 1 Student Helper I 1 1 1 Supervising Traffic Technician 1 1 1 Traffic Electrician(4 in Kona) 6 8 8 Traffic Electrician Supervisor II 1 1 1 Traffic Signal and Street Light Inspector 2 2 2 Traffic Signs&Markings Helper(1 in Kona) 2 2 2 Traffic Signs&Markings Installer(3 in Kona) 5 6 6 Traffic Signs&Markings Painter(3 in Kona) 5 6 6 Traffic Signs&Markings Supervisor II 2 2 2 Traffic Signs&Markings Supervisor III 1 1 1 Traffic Technician IV 2 2 2 Total 48 53 53 348 PUBLIC WORKS HIGHWAY MAINTENANCE DIVISION Program Description Highway Administration The Highway Maintenance Division oversees and directs the maintenance of roadways, g Y Y , drainage systems, and public flood control structures. The Division also completes in- house resurfacing projects and responds to various road emergencies as well as natural disasters. District Baseyards Each District baseyard maintains and repairs roads, streets, highways,bridges, storm drains and other flood control structures in their respective geographical area. Program Objectives 1. Continue island wide in-house resurfacing program and resurface a total of at least 36 road miles or 115 lane miles of pavement annually. 2. Perform grass-cutting operations and maintain the standard of six miles (12 total)per operator/equipment per workday and the goal of a five-week cycle per district. Program Highlights 1. Highway Maintenance Resurfaced 15.58 road miles of various 1, 2, and 4 lane county roads a. South Hilo 4.85 miles b. North Hilo/Hamakua 1.74 miles c. North/South Kohala 1.16 miles d. North/South Kona 4.45 miles e. Ka`u 0.00 miles f. Puna 3.38 miles 2. GIS Mapping Program The Department of Public Works Highways Division continues to implement and expand their Geographic Information System(GIS). The program is well integrated with Public Safety and Emergency Management and allows for improved coordination between agencies. 349 PUBLIC WORKS HIGHWAY MAINTENANCE DIVISION Program Highlights (continued) Major highlights of the GIS Mapping Program include: • Data Collection and Mapping o Road maintainer/owner (QA/QC) o Bridge inspection and maintenance o Catch Basin inspection and maintenance o Culvert inspection and maintenance o Drywell inspection and maintenance o Drainage and flood channel/canal inspection and maintenance • DPW Highways GIS Dashboard o For use by DPW Divisions, Highways Division, and Highways Districts o Provides one location to view various maps and data resources such as: ■ Paving Schedule ■ 343 Exemptions • Road Owner/Maintainer • Bridges • Drainages • Prohibited Herbicide • GIS Base Layers • Fiscal Year End Inventory o Asset management tracking o Locations and photos of all Inventory Items • Annual Paving Projects and Scheduling • Herbicide Spraying o Tracking of spray locations and locations with no spray agreements in place • Emergency Operations Center Hazard Assessment Tool • Revisions and Updates to the County of Hawai`i Tsunami Evacuation Plan(in progress) o New evacuation plans and maps based on two scenarios • Tsunami Evacuation Zone (Regular) • Extreme Tsunami Evacuation Zone (Great Aleutian Tsunami—GAT) 350 PUBLIC WORKS HIGHWAY MAINTENANCE DIVISION 3. Special Projects • Highways special projects have included responding to emergencies such as traffic accidents, removing fallen trees or any debris from roadways, and providing equipment and personnel to other county departments at a moment's notice (e.g., for fighting wildfires, responding to tropical storms). Program Measures FY 2021-22 FY 2022-23 FY 2023-24 Actual Budget Estimate Resurfacing Road Miles(Varying Widths) 15.58 28 36 South Hilo 4.85 5 11 North Hilo/Ham-alma 1.74 4 5 North/South Kohala 1.16 5 5 North/South Kona 4.45 6 7 Ka'u - 2 2 Puna 3.38 6 6 Grass Cutting Operation(Cycle for Each District,in Weeks): South Hilo 5 5 5 North Hilo/Hamakua 5 5 5 North/South Kohala 5 5 5 North/South Kona 5 5 5 Ka`u 5 5 5 Puna 5 5 5 • Program Expenditures FY 2021-22 FY 2022-23 FY 2023-24 Actual Budget Request Number of Positions 201 206 206 Permanent/Temporary 165/36 170/36 170/36 Salaries and Wages 7,506,831.45 9,130,508 9,894,552 Operations 4,968,598.30 6,308,015 10,808,015 Equipment 672,899.51 1,657,700 1,757,700 Program Total 13,148,329.26 17,096,223 22,460,267 351 PUBLIC WORKS HIGHWAY MAINTENANCE DIVISION Personnel Position Summary FY 2021-22 FY 2022-23 FY 2023-24 Position Title Authorized Authorized Request Account Clerk 1 1 1 Accountant H 1 1 1 District Road Overseer I - 1 1 District Road Overseer II 5 5 5 Equipment Operator I 25 27 27 Equipment Operator II 26 25 25 Equipment Operator III 9 9 9 Equipment Operations Instructor 1 1 1 Highway Division Chief 1 1 1 Highway Superintendent 1 1 1 . Highways Technician IV 1 1 1 Laborer II 68 72 72 Lead Mason 1 1 1 Mason 1 1 , 1 Road Construction&Maintenance Supervisor I 4 4 4 I Road Construction&Maintenance Supervisor II 10 9 9 Safety&Driver Improvement Coordinator 1 1 1 Senior Account Clerk 6 6 6 I Street Cleaning Supervisor 1 1 1 Street Sweeper Operator 1 1 1 Equipment Operations Instructor 1 1 1 Subtotal 165 170 170 TEMPORARY POSITIONS: Equipment Operations Instructor Temp 3 3 3 Equipment Operator I Temp 6 6 6 Equipment Operator II Temp 5 5 5 Equipment Operator III Temp 4 4 4 Lead Mason Temp 1 1 1 Mason Temp 3 3 3 Road Constr&Maintenance Supervisor I Temp 6 6 6 Student Helper II 1 1 1 Tree Trimmer Temp 4 4 4 Worker's Compensation Position 3 3 3 (Temporary Positions)Subtotal 36 36 36 Total 201 206 206 352 PUBLIC WORKS ENGINEERING Program Description Refer to Department of Public Works under the General Fund Section. Program Objectives Refer to Department of Public Works under the General Fund Section. Program Highlights Refer to Department of Public Works under the General Fund Section. Program Expenditures FY 2021-22 FY 2022-23 .FY 2023-24 Actual Budget Request Salaries and Wages 1,380,415.17 2,007,268 2,220,935 Operations 962,621.57 1,892,296 3,493,996 Equipment 78,509.52 152,600 187,900 Program Total 2,421,546.26 4,052,164 5,902,831 • • • • 353 POLICE HIGHWAY FUND Program Description Refer to Police Department under the General Fund Section. Program Objectives Refer to Police Department under the General Fund Section. Program Highlights Refer to Police Department under the General Fund Section. Program Expenditures FY 2021-22 FY 2022-23 FY 2023-24 Actual Budget Request Salaries and Wages 1,315,328.66 1,669,240 1,828,246 Operations 64,800.00 212,000 196,000 Equipment 278,974.48 184,958 370,958 Program Total 1,659,103.14 2,066,198 2,395,204 354 PUBLIC WORKS HIGHWAY FUND MISCELLANEOUS FY 2021-22 FY 2022-23 FY 2023-24 Actual Budget Request Roads in Limbo - 400,000 400,000 Fringe Benefits Health Fund 1,590,860.96 2,021,966 2,225,000 504 1 t 3 292 248.99 3 8 91 State Retirement System4,310,000 FICA 894,917.11 1,079,844 1,380,000 Worker's Compensation 627,055.30 850,000 850,000 Total Fringe Benefits 6,405,082.36 7,802,301 8,765,000 Supplemental Transfers Transfer to Capital Projects Fund 3,659,913.03 3,500,000 5,000,000 Other Costs Provision for Compensation - 1,025,863 300,000 Vacation Pay - 50,000 50,000 Public Safety Disaster/Emergency 2,076.02 575,000 575,000 Total Other Costs 2,076.02 1,650,863 925,000 Total Miscellaneous 10,067,071.41 13,353,164 15,090,000 355 GENERAL EXCISE TAX FUND • MASS TRANSIT AGENCY GENERAL EXCISE TAX FUND .e...._ Mission Statement Create a high-quality,multi-modal transportation system that provides safe, reliable, convenient, environmentally responsible, and cost-effective mobility choices that meet the needs of our residents and visitors. Agency Goals 1. Improve transportation mobility for the public, including service for the mobility impaired. 2. Make riding public transportation easier,reliable, and compatible with other multi- modal options. 3. Assist the public in obtaining transportation alternatives to the private automobile through the use of buses, ride sharing and bicycling in a fiscally sustainable manner. 4. Create a transit system responsive to the needs of all populations and those for whom transit is a necessity. 5. To allow users of the transportation system to travel to work, health services, educational institutions, businesses, commerce centers, after school activities, and recreational sites. 6. Connect modes to enable a seamless integration of transit networks,bicycles, and pedestrians by the use of transportation hubs and bus stops. 7. Implement technology to provide real time transportation information. Funding Source and Position Count GET Fund $75,000,000 GET Fund 22 Grant Revenue - Split Funding: GF/Grant/Other 4 Total Budget: $75,000,000 Total Number of Positions 26 356 MASS TRANSIT AGENCY GENERAL EXCISE TAX FUND Program Description The Mass Transit Agency provides island wide public transportation for Hawai`i County, known as the Hele-On. Transit services operated daily from approximately 3:15 a.m. — 2:00 a.m., seven days a week on 24 routes. Hele-On Bus passengers consist of the general public, including seniors, students, and persons with disabilities and commuters. Many of the Hele-On passengers are low-income and have no other means of transportation. Individuals with a disability who are unable to use the regular fixed Hele- On route services within the Hilo, Puna, and Kailua-Kona service areas are afforded the opportunity to use Paratransit services known as Hele-On Kako`o. In large subdivision areas in the Puna and Ka`u Districts, Hele-On Micro provides door to door service five days a week connecting passengers to Hele-On service at hubs in Volcano, Ocean View, Kea'au and Pahoa. Other services provided by the Mass Transit Agency include the following: • Hele-On Shared Ride Taxi Program available in the Hilo area up to nine miles of travel each providing an ADA accessible vehicle. • Funding for HIBIKE,which allows for Hele-On transit passengers to have free access on HIBIKE bikeshare bicycles in Hilo and Kailua-Kona. • Hele-On Hoa Holo Vanpool program which subsidizes commuter vanpools at $500.00 per van,per month. • Hele-On Ho`okele, a rural door-to-door service provided by the Hawai`i County Economic Opportunity Council (HCEOC) which provides persons with disabilities, seniors and the general public wit door-to-door transportation in areas where Hele-On bus and shared ride taxi services is limited on weekdays. The County contracts with Roberts Hawaii to operate the Hele-On fixed route transit , system, MTM Transit to operate the Hele-On Kako`o paratransit system and Hele-On Micro microtransit system,People for Active Transportation Hawai`i (PATH)to operate the HIBIKE bikeshare system, Commute with Enterprise to operate Hele-On Hoa Holo and HCEOC to operate Hele-On Ho`okele. The County also has many other contracts to support Mass Transit Agency operations including bus washing, security,bus shelter cleaning and three taxi cab companies for the Shared Ride Program. Maintenance of Hele-On vehicles are provided by County employees on County owned vehicles. Some of the contractors also provide vehicles to supplement County owned transit vehicles for the transit services provided. The County owns 51 fixed route vehicles of which some are under long term repair to bring into service. Additionally,the County owns seven paratransit vehicles. 357 MASS TRANSIT AGENCY GENERAL EXCISE TAX FUND Description Program (continued) P � ) The Mass Transit Agency also provides administrative support for the Hawai`i County Transportation Commission and oversees taxicab operators for Hawai`i Island. During FY 2021-22, a total of 74 (31 in Hilo; 43 in Kona)taxicab companies were registered in the County of Hawai`i. Program Objectives 1. Make riding transit easier,reliable, and more desirable than other options. 2. Create a transit system to serve the employment and social needs of all people. 3. Implement technology to provide real time transportation information. 4. Create transportation hubs and bus stops with amenities that provide rider comfort and safety and that help support community and village gathering places. 5. Phase Master Plan transit system implementation in a fiscally sustainable manner. Program.Highlights 1. In the period from July 1, 2021,to June 30, 2022,the Hele-On transit system(buses, paratransit, demand response,taxi and vanpool) collectively transported 588,416 passenger trips. In the same period, last fiscal year, Hele-On carried 325,049 passenger trips. HIBIKE,the bikeshare system operating island wide carried 23,466 bicycle trips. 2. To comply with Centers for Disease Control and Prevention(CDC)requirements and public transit best practices,masks were required on public transit through April 2022. Hand sanitizer and wipes were available for the operators and passengers. Sanitization procedures for high contact areas were continued. 3. Additional Federal Transit Administration(FTA) and Federal Highway Administration(FHWA) grants through Hawaii Department of Transportation (HDOT)were obtained to support the replacement of the transit fleet, continued transition to zero emission buses using battery electric and hydrogen, Pahoa Transit Hub Planning,transit hub planning and ADA bus stop accessibility island wide. 358 MASS TRANSIT AGENCY GENERAL EXCISE TAX FUND Program Highlights (continued) 4. City and County of Honolulu donated 21 40-foot 1997 Gillig Phantom buses to support the implementation of a hub and spoke transit system and replace older buses that have failed. 5. Continued work on the hydrogen bus project by U.S. Hybrid and Hawai`i Natural Energy Institute, School of Ocean and Earth Science and Technology,with one bus delivered on island and used in Kailua-Kona. 6. Fully implemented the new Hele-On fixed route and paratransit network resulting in an increase in public transit service, seven days a week, island wide. 7. Engaged with SSFM on Kailua-Kona and Pahoa transit hubs planning, including identifying potential sites for consideration by the Mass Transit Agency, as well as the ADA bus stop accessibility and inventory project and the Kailua-Kona Baseyard planning project. 8. New Hele-On brand and marketing elements were implemented, including logos, bus designs,bus stop signs, and increased marketing of the transit system to the island residents and visitors. 9. Partnerships formed with Hawai`i Department of Education, Safe Place, and Uber for community-based transportation services. 10.No new bus shelters and bus stops were installed in FY 2021-22; however, eight shelters were removed due to accidents. The island wide bus shelter program is ongoing. Working with multiple developmental plans to request they they include bus shelters on any new builds. SSFM is engaged to assist with this effort. 11. A new Mass Transit Administrator was hired in January. Started the process to recruit for additional positions to support the efforts at the Mass Transit Agency. 12. Implemented new multi-modal modes such as use of transportation network companies, vanpool subsidy program and redesign of the lifeline transportation program to be a rural door-to-door service island wide. 359 MASS TRANSIT AGENCY GENERAL EXCISE TAX FUND Program Highlights (continued) 13. Implemented technology on Hele-On, including a new website,trip planners,mobile ticketing,procurement of fareboxes, and a new automatic vehicle locator service to track buses in real time. 14. Integrated HIBIKE into the Hele-On system by providing free HIBIKE rides to Hele- On passengers. 15. Completed the Hawai`i County Transit and Multi-Modal Transportation Master Plan updates and continued to implement elements of the Master Plan as funding resources and passenger demand allows. 16. Established a performance measurement system to evaluate Hele-On service and make recommendations for future service levels. Program Measures FY 2021-22 FY 2022-23 FY 2023-24 Actual Budget Estimate Total Passengers—Systemwide 324,934 588,416 735,520 Program Expenditures FY 2021-22 FY 2022-23 FY 2023-24 Actual Budget Request Number of Positions 17 26 26 Salaries and Wages 1,274,787.77 1,776,945 1,895,345 Operations 12,143,812.55 23,509,228 26,341,900 Equipment 347,552.40 5,550,742 8,895,000 Program Total 13,766,152.72 30,836,915 37,132,245 360 MASS TRANSIT AGENCY GENERAL EXCISE TAX FUND Personnel Position Summary FY 2021-22 FY 2022-23 FY 2023-24 Position Title Authorized Authorized Request Mass Transit Administrator 1 1 1 Assistant Mass Transit Administrator - 1 1 Account Clerk 2 3 3 Account Clerk(Temp) 1 - - Administrative Services Asst I 1 1 1 Automotive Mechanic I 4 - - Automotive Mechanic II 2 - - Clerk II 1 1 1 County Transportation Specialist 1 - - Garage Supervisor 1 1 1 Mass Transit Assistant 1 - - Mass Transit Operations Assistant 1 1 1 Program Manager 1 - - Transit Program Manager - 3 3 Transit Vehicle Mechanic I - 8 8 Transit Vehicle Mechanic II - 3 3 Secretary I - 1 1 Mass Transit Fleet and Facility Manager - 1 1 Accountant I - 1 1 Total 17 26 26 361 MASS TRANSIT AGENCY MISCELLANEOUS FY 2021-22 FY 2022-23 FY 2023-24 Actual Budget Request Supplemental Transfers Transfer to Capital Projects Fund 9,586,854.00 24,977,957 28,197,627 Total Supplemental Transfers 9,586,854.00 24,977,957 28,197,627 Bond Issue/Debt Service Int on GO Bonds—County 2,200,000.00 2,300,000 2,300,000 Gen Ser Bond Red—County 6,200,000.00 6,200,000 6,400,000 Total Bond Issue/Debt Service 8,400,000.00 8,500,000 8,700,000 Fringe Benefits FICA 94,719.58 80,000 155,000 State Retirement System 254,927.46 200,000 475,000 Health Fund 98,645.80 250,000 175,000 Worker's Compensation 6,640.40 50,000 60,000 Total Fringe Benefits 454,933.24 580,000 865,000 Other Costs Provision for Compensation - 105,128 105,128 Total Other Costs - 105,128 105,128 Total Miscellaneous 18,441,787.24 34,163,085 37,867,755 362 This page intentionally left blank SEWER FUND ENVIRONMENTAL MANAGEMENT SEWER FUND Mission Statement To protect public health and the environment to enhance quality of life when managing the County Wastewater System, respect the community while spending wastewater public funds efficiently and appropriately, and nurture responsibility and professionalism in the Wastewater Division workplace. Division Goals 1. To protect public health, safety and the environment through the proper management of the County Wastewater System. 2. To meet or exceed all wastewater discharge permit and regulatory compliance requirements. 3. To provide efficient service county wide. 4. To sustain no lost-time injuries and maintain a healthy, empowered and committed workforce. 5. To create sufficient revenues for the sewer fund to become self-sufficient. Funding Source and Position Count Sewer Fund $18,121,626 Sewer Fund 93 Subsidy $ 3,946,553 Grant Revenue/Other Grant Revenue - Total Budget: $22,068,179 Total Number of Positions: 93 363 ENVIRONMENTAL MANAGEMENT WASTEWATER DIVISION ADMINISTRATION Program Description The Administration program of the Wastewater Division(WWD) includes administration and engineering functions. Administration manages the countywide wastewater system, maintains effective long-range plans via the Capital Improvement Program(CIP) and Equipment Replacement Fund(ERF)planning process, coordinates with the Environmental Management Commission(EMC),the Department Administration and County Council, administers permit applications, maintains archives, and maintains public relations through education and problem solving as needed. Program Objectives 1. Create an Environmental Quality Control Branch that will oversee and enforce a newly created Pretreatment Program required under the Hawaii Department of Health (HDOH)Administrative Order of Consent(AOC). 2. Complete efforts to evaluate alternative wastewater collection,treatment, and disposal for the Na`alehu and Pahala Large Capacity Cesspool (LCC)Replacement projects under a revised (August 22, 2022) Environmental Protection Agency (EPA) AOC enforcement action. Revised AOC allows County to look at more cost-effective solutions to close the LCCs. 3. Complete design and prepare bid documents for construction of the Pua Sewage Pump Station(SPS)renovation to mitigate pressure surge in the force main;replace valves and electrical switchgear; and improve the odor control system components. 4. Complete design and prepare bid documents for construction on the Pua Force Main Replacement Project. 5. Begin construction of the Hilo Wastewater Treatment Plant Phase 1 work. 6. Complete bid documents and initiate construction after award of contract for the headworks renovation and dewatering at the Papa`ikou and Kula`imano WWTPs. 7. Complete design for the sewage pump station(SPS)upgrade and cast-iron force main replacement at Hale Halawai SPS, Project 19 SPS, Onekahakaha SPS and FM, and Kolea SPS and FM. 8. Complete bid documents and award construction contract for the installation of sand filters to produce reuse water as part of the R-1 Project that will upgrade the Kealakehe Wastewater Treatment to produce and distribute reuse water (recycled wastewater for irrigation use). 9. Finalize the Environmental Assessment(EA) for the North Kona SPS and Force Main Project._Once the EA is finalized, start design work to prepare for construction. 10. Complete the Project Definition Report as part of the wastewater master plan for the Puako and surrounding south Kohala Community Development Plan(CDP)region. 364 ENVIRONMENTAL MANAGEMENT WASTEWATER DIVISION ADMINISTRATION Program Objectives (continued) 11. Complete the Programmatic Environmental Impact Statement (EIS) for a County- owned WWTP for the Puna Area. 12. Conduct a sewer rate study to evaluate potential sewer rate increases needed to cover costs. 13. Draft proposed amendments to the Hawaii County Code and update the Administrative Rules to adhere to and to be consistent with federal, state, and local regulatory policies. 14. Complete the Pahoa Feasibility Study. Program Highlights • Completed the condition assessments for Hilo, Papa'ikou, and Kula'imano WWTPs. • Renegotiated with EPA to revise the AOC for LCC closure projects for Pahala and Na`aalehu communities on August 22, 2022. • Completed close to 50% of the Cured-in-Place pipe (CIPP)work along Ali`i Drive in the King Kamehameha Hotel area. • Created a new Maintenance Branch that will serve WWD on an island-wide basis to help repair maintenance projects at all WWD facilities._Hired a new Maintenance Manager to lead this Branch. • Initiated the planning of a Programmatic EIS for Puna. 365 ENVIRONMENTAL MANAGEMENT WASTEWATER DIVISION ADMINISTRATION Program Measures FY 2021-22 FY 2022-23 FY 2023-24 Actual Budget Estimate REGULATORY COMPLIANCE PROGRAM Number of NPDES Permit Violations 0 0 0 Number of Reportable Sewage Spills 2 3 2 Number of Reportable Treatment Bypass 3 2 2 Number of Hawaii Occupational Safety and Health Division 0 0 0 (HIOSH)Citations SEWER CONNECTION PROGRAM Number of Building/Plumbing Permits Processed 274 200 250 Number of Sewer Connection Plans Reviewed 33 30 30 Number of Sewer Connections Inspected 8 50 20 PRIVATE SEWER EXTENSION PROGRAM Number of Private Sewer Extension Plans Reviewed 2 5 2 Number of Private Sewer Extensions Inspected 0 2 2 REPLACEMENT RESERVE ACCOUNT PROGRAM Number of Design Projects Completed 1 5 5 Number of Construction Projects Completed 2 2 1 • 366 ENVIRONMENTAL MANAGEMENT WASTEWATER DIVISION OPERATIONS Program Description The Operations program involves operating,maintaining;and repairing wastewater _. collection,pumping, treatment, and disposal facilities and equipment. The Operations program includes coordinating the planning, design, construction and inspection of equipment replacement projects with Wastewater Administration,performing laboratory analyses to determine permit compliance and efficiency of plant processes; ensuring regulatory compliance including compliance with applicable safety regulations; and storing and maintaining adequate inventory of spare parts and supplies. Program Objectives 1. Complete staff training for the inventory of parts and supplies and provide continued training on tracking/classifying the condition and long-term performance of wastewater assets. 2. Complete staff training on standard operating procedures pertaining to reporting of safety issues to maintain a required level of safety at the wastewater facilities in accordance with OSHA/HIOSH. 3. Implement automation of regulatory required reports using the Asset Management system and improve on wastewater laboratory data recordkeeping and worker efficiency. 4. Strengthen the safety training program by improving the delivery and availability of annual refresher courses to employees. 5. Plan to reach target goal of cleaning and video twenty miles of sewer line each year. Program Highlights • Began set-up and utilization of the Computerized Maintenance Management System program as part of the new Asset Management System program. • Began efforts with reorganizing Operations to include an island wide maintenance branch to perform maintenance and repair projects at WWTPs and SPSs. • Began efforts with reorganizing Operations to include an island wide sewer collection system maintenance branch(Line crew maintenance). 367 ENVIRONMENTAL MANAGEMENT WASTEWATER DIVISION OPERATIONS Program Measures FY 2021-22 FY 2022-23 FY 2023-24 Actual Budget Estimate WASTEWATER TREATMENT PROGRAM Percent of Wastewater Treatment Plants Receiving 33% 70% 50% Acceptable or Conditional Rating from DOH Hilo WWTP—Average Daily Flow(mgd) 3.2 3.1 3.2 Papa`ikou WWTP-Average Daily Flow(mgd) 0.13 0.1 0.1 Kula`imano WWTP-Average Daily Flow(mgd) 0.108 1.0 0.1 Kapehu WWTP-Average Daily Flow(mgd) 0.007 0.008 0.008 Kealakehe WWTP-Average Daily Flow(mgd) 1.44 1.7 1.8 Honoka`a WWTP—Average Daily Flow(mgd) 0.04 0.06 0.06 Kaloko WWTP—Average Daily Flow(mgd) 0.02 0.03 0.03 Pass EPA laboratory quality control test? Yes Yes Yes SEWER LINE MAINTENANCE PROGRAM Miles of Sewer Lines Cleaned 13 25 20 Miles of Sewer Lines Video Inspected 2 20 20 Number of Point Repairs Completed 25 15 25 PLANT MAINTENANCE PROGRAM Number of Work Orders Completed 721 150 700 Number of Outstanding Work Orders 80 50 50 368 ENVIRONMENTAL MANAGEMENT WASTEWATER DIVISION Program Expenditures FY 2021-22 FY 2022-23 FY 2023-24 Actual Budget Estimate Number of Positions 85 92 93 Salaries and Wages 4,209,982.31 5,877,333 6,744,691 Operations 6,542,879.08 9,534,655 10,175,317 Equipment 1,429,850.51 2,308,526 1,116,875 Operator Training Facility 5,350.67 16,100 16,100 Program Total 12,188,062.57 17,736,614 18,052,983 Personnel Position Summary FY 2021-22 FY 2022-23 FY 2023-24 Position Title Authorized Authorized Request Assistant Wastewater Treatment Plant Operator 5 5 7 Civil Engineer III 1 1 1 Civil Engineer IV 3 5 5 Civil Engineer V 1 2 2 Civil Engineer VII 1 1 1 Clerk III 1 1 1 Database Analyst 11 1 _ Electrician 1 Electronics Technician 1 1 1 Engineering Student 1 1 1 Engineering Support Tech IV1 _ _ 1 1 Environmental Compliance Manager - 1 1 Environmental Compliance Specialist 2 2 2 Environmental Mgt Engineer - - - Environmental Mgt Engineer III 1 1 __ Equipment Operator III 1 _ _ 1 1_ Geographic Systems Analyst I 1 1 1 Information Systems Analyst IV - - - Lead Plant Electrician/Electronics Repairer 1 1 1 Mechanical Repairer 2 2 2 Mechanical Repairer-Welder 2 2 2 Plant Electrician/Electronics Repairer 2 2 1 Program Manager 1 1 1 Program Support Technician 3 3 3 Projects Coordinator 1 1 1 Sanitary Chemist I 1 2 2 Sanitary Chemist III 1 1 1 Sewer Maintenance Repairer 7 11 10 Sewer Maintenance Working Supervisor 2 2 3 Storekeeper 2 2 2 Student Helper I 1 1 1 Student Helper II 1 1 1 Trades Helper Temp 4 4 4 369 ENVIRONMENTAL MANAGEMENT • WASTEWATER DIVISION Personnel Position Summary (continued) Wastewater Deputy Division Chief 1 1 1 • Wastewater Operations Superintendent 2 2 2 Wastewater Plant Maintenance Manager - - 1 , Wastewater Plant Maintenance Mechanic 4 4 4 Wastewater Plant Maintenance Mechanic Supervisor 1 1 1 Wastewater Plant Working Supervisor III 1 1 2 Wastewater Plant Working Supervisor IV - 1 1 Wastewater Pretreatment Coordinator - 1 1 Wastewater Treatment Plant Operator I 4 3 3 Wastewater Treatment Plant Operator II 4 4 4 Wastewater Treatment Plant Operator III 6 6 4 _ Wastewater Treatment Plant Operator IV 3 5 5 Wastewater Treatment Plant Supervisor III 1 1 1 Wastewater Treatment Plant Supervisor IV 1 1 1 Total 85 92 93 FY 2021-22 FY 2022-23 FY 2023-24 Actual Budget Estimate Fringe Benefits FICA 300,608.81 464,579 503,100 State Retirement System 955,651.33 1,413,654 1,534,500 Health Fund 417,950.14 827,296 847,623 Worker's Compensation 126,302.35 105,000 105,000 Total Fringe Benefits 1,800,512.63 2,810,529 2,990,223 Other Costs Provision for Compensation Adjustment - 363,801 - Replacement Reserve Account 94,824.85 905,127 1,024,973 Total Other Costs 94,824.85 1,268,928 1,024,973 Total Miscellaneous 1,895,337.48 4,079,457 4,015,196 370 RENTAL FUND PLANNING SHORT-TERM VACATION RENTAL ENFORCEMENT FUND Mission Statement To establish and administer a program to regulate Short-Term Vacation Rentals and to manage their impacts on communities island wide. A Short-Term Vacation Rental is defined as a dwelling unit of which the owner or operator does not reside on the building site, that has no more than five bedrooms for rent on the buildingsite, and that is rented for a period of thirty consecutive days or less. Department Goals The Planning Department is responsible for the regulation of Short-Term Vacation Rentals. The Department's goals include determining where Short-Term Vacation Rentals are allowed to operate based on land use classification(e.g. commercial resort, residential multi-family); defining operational standards for this type of business; establishing a registration process;processing non-conforming use certificates and special permits; and enforcing the Zoning Code related to this type of use. The Planning Department is responsible for enforcement of this code and responding to complaints related to Short-Term Vacation Rentals. Additionally,the Planning Department is required to maintain a list of all Short-Term Vacation Rentals that have registered or recevied a non-conforming use certificate. Funding Source and Position Count Short-Term Vacation $1,186,772 Short-Term Vacation Rental 12 Rental Enforcement Fund Enforcement Fund Other - Other Total Budget: $1,186,772 Total Number of Positions 12 371 PLANNING SHORT-TERM VACATION RENTAL ENFORCEMENT FUND • Program Description Short-term rental of residential units, as an alternative to traditional resort and hotel accommodations, is an emerging trend in the visitor industry that continues to grow across Hawai`i Island. Ordinance No. 2018-114 manages the impacts of these Short- Term Vacation Rentals by: 1. Defining where this use will be allowed; 2. Establishing provisions and standards to regulate this use; 3. Providing an avenue for an existing use deemed to be improper by this ordinance to apply a for a non-conforming use certificate that would allow them to continue to operate in a non-permitted district. Pursuant to section 10-12,Hawai`i County Charter, a special fund to be known as the Short-Term Vacation Rental Enforcement Fund is created by Ordinance 18-114. This fund shall be administered by the Planning Director. The purpose of the fund is to support efforts to enforce the County's Short-Term Vacation Rental law. This account shall be funded by all fees and fines collected in connection with the administration and enforcement of this ordinance. The funds in this account shall be utilized to pay for expenses that facilitate enforcement of the County's Short-Term Vacation Rental law. Expenditures under this account shall be made in accordance with appropriations adopted by the Hawai`i County Council after receiving recommendations from the Planning Director. Program Objectives 1. The Short-Term Vacation Rental Enforcement Fund shall be administered in an efficient and responsible manner complying with all applicable ordinances and rules. 372 PLANNING SHORT-TERM VACATION RENTAL ENFORCEMENT FUND Program Highlights • STVR applications and Nonconforming Use Certificate (NUC)renewals began and were integrated into the new EnerGov/EPIC system. Applicants will be able to apply online,make payment and track status of their applications. • Planned and implemented the pacing out of STVR and NUC renewals so that submissions are spread out evenly throughout the year for better efficiency in processing. Program Measures FY 2021-22 FY 2022-23 FY 2023-24 Actual Budget Estimate Short-Term Vacation Rental Registrations 323 575 300 Non-Conforming Use Certificates 769 835 750 Special Permits 0 5 2 Program Expenditures FY 2021-22 FY 2022-23 FY 2023-24 Actual Budget Request Number of Positions 7 7 12 Salaries and Wages 220,818.39 328,724 645,772 Operations 42,887.40 94,000 94,000 Equipment - - 115,000 Program Total 263,705.79 422,724 854,772 373 PLANNING SHORT-TERM VACATION RENTAL ENFORCEMENT FUND Personnel Position Summary FY 2021-22 FY 2022-23 FY 2023-24 Actual Budget Estimate Account Clerk - - 1 Clerk II 1 1 1 Land Use Plans Checker I 1 1 1 Planner III 3 3 3 Planner IV - - 1 Planner V - - 1 Planning Inspector I 2 2 2 Planning Inspector II - - 1 , Total 7 7 12 Miscellaneous FY 2021-22 FY 2022-23 FY 2023-24 Actual Budget ! Estimate Fringe Benefits Health Fund 27,453.68 60,000 127,000 State Retirement System 64,821.80 77,000 155,000 FICA 19,914.81 25,000 50,000 Total Fringe Benefits 112,190.29 162,000 332,000 Other Costs Provision for Compensation Adjustment - 21,544 - Total Other Costs - 21,544 - i Total Miscellaneous 112,190.29 183,544 332,000 374 CEMETERY FUND PARKS & RECREATION CEMETERY FUND Mission Statement The Department of Parks and Recreation Cemetery Fund provides affordable burial facilities for residents of Hawai`i County. Department Goals To improve,maintain and upkeep `Alae Cemetery. Program Description The Cemetery Fund was authorized to use the revenues from plot sales at `Alae Cemetery for the improvement,maintenance, and upkeep of'Alae Cemetery. Program Objectives Conduct maintenance and repair activities by providing the necessary equipment and services. Program Highlights • The Annual Ireito Hoyo Memorial Service on August 28 to honor those immigrants that have migrated to Hawai`i was cancelled due to COVID. Funding Source and Position Count Cemetery Fund $10,000 Cemetery Fund Grant Revenue - Grant Revenue/Other Total Budget: $10,000 Total Number of Positions 375 PARKS & RECREATION CEMETERY FUND Program Measures FY 2021-22 FY 2022-23 FY 2023-24 Actual Budget Estimate Acres Maintained 42.37 42.37 42.37 Program Expenditures FY 2021-22 FY 2022-23 FY 2023-24 Actual Budget Request Operations - 10,000 10,000 Equipment - -Program Total - 10,000 10,000 • 376 BIKEWAY FUND PARKS & RECREATION BIKEWAY FUND Mission Statement The Department of Parks &Recreation Bikeway Fund promotes safe bicycling transportation and recreation. Department Goals 1. Provide safe bicycling recreational opportunities for all age groups. 2. Match local Bikeway Funds with federal money whenever possible and desirable. 3. Support programs,planning and physical bikeways (on-road and off-road)that promote bicycling for transportation, recreation and sport. 4. Conduct maintenance and repair activities. Program Description The Bikeway Fund collects fees for the bikeway fund that will be used for the promotion of bicycle education and recreational activities, as well as the maintenance of County bikeways. Funding Source and Position Count Bikeway Fund $199,000 Bikeway Fund Grant Revenue - Grant Revenue/Other Total Budget: $199,000 Total Number of Positions 377 PARKS & RECREATION BIKEWAY FUND Program Objectives 1. Conduct one recreational bike activity in each of five recreational districts by June 30, 2023. Program Highlights None • Program Measures FY 2021-22 FY 2022-23 FY 2023-24 Actual Budget Estimate Participants in Recreational Activities 0 - 0 Program Expenditures FY 2021-22 FY 2022-23 FY 2023-24 Actual Budget Request Operations 211,725.67 199,000 199,000 Equipment 0.00 - ' Program Total 211,725.67 199,000 199,000 378 BEAUTIFICATION FUND PUBLIC WORKS BEAUTIFICATION FUND Program Description The Beautification Fund involves planning projects and working with the community to beautify the roadways by installing and maintaining landscape,trees, and appropriate facilities in order to enhance the travel experience. Department Goals 1. To control roadside trash by providing refuse containers and pick-up. 2. To maintain and provide new plantings along highways,roadways, and County facilities visible along highways and roadways to create green aesthetically pleasing landscape. Program Objectives 1. Continue to initiate two roadside planting projects every year. 2. Continue to plant or replant a minimum of ten trees each year. 3. Control roadside trash by providing refuse containers and pick-up. Funding Source and Position Count • Beautification Fund $268,450 Beautification Fund Grant Revenue - Grant Revenue/Other Total Budget: $268,450 Total Number of Positions 379 PUBLIC WORKS BEAUTIFICATION FUND Program Highlights 1. The Department of Parks and Recreation conducted an Eagle Scout project where nine Manila palm trees, six Ohi`a trees and 15 Calathea were planted. Program Measures FY 2021-22 FY 2022-23 FY 2023-24 Actual s Budget Estimate New Projects Initiated 1 2 2 Trees Planted 15 10 10 Additional Information: Refuse Containers Provided Pahoa Village (seven 55 gal Bins+seven 55 gal Bins for 7 7 7 recycling) Refuse Containers Provided PuakO Beach Road 6 6 0 (six 3 cu.yd.Bins) Refuse Containers provided on Banyan Drive(two regular trash bins at the bus stops fronting Naniloa ' 2 2 2 hotel) Program Expenditures FY 2021-22 FY 2022-23 FY 2023-24 Actual Budget Request Salaries&Wages - -Operations 233,16721 209,920 183,420 Equipment 90,484.63 43,030 85,030 Program Total 323,651.84 252,950 268,450 • 380 VEHICLE DISPOSAL FUND ENVIRONMENTAL MANAGEMENT VEHICLE DISPOSAL FUND Mission Statement To protect public health, safety, and the environment by removing and recycling derelict/abandoned vehicles and properly disposing of waste generated from such vehicles. Department Goals 1. To ensure the timely removal of derelict/abandoned vehicles from public property, rights of way and private ungated roadways open to the public. 2. To process and properly manage all derelict/abandoned vehicles in a timely manner. 3. To coordinate special community programs that assist Hawai`i County residents with the disposal of unwanted vehicles. 4. To conduct auctions for the sale of abandoned vehicles that have met State mandated holding and notification periods. Program Description The Derelict/Abandoned Vehicle Program assists the Hawai`i Police Department, Department of Land and Natural Resources, and Hawai`i Volcanoes National Park by providing the identification, removal, and temporary storage of derelict/abandoned vehicles for Hawai`i County, as well as processing/recycling of derelict vehicles in accordance with program procedures. Program Objectives 1. Coordinate the removal of vehicles from public and private roadways that the Hawai`i County Police Department have classified as derelict or abandoned. 2. Monitor the program and contracts to ensure that all derelict/abandoned vehicles are being processed and recycled in compliance with Hawai`i Revised Statutes,Hawai`i County Code, and Department of Health requirements. 3. Continue the planning and design phases for the remediation of the Hilo Scrap Metal Facility. Funding Source and Position Count Vehicle Disposal Fund $4,985,003 Vehicle Disposal Fund 4 Grant Revenue - Grant Revenue/Other Total Budget: $4,985,003 Total Number of Positions 4 381 ENVIRONMENTAL MANAGEMENT VEHICLE DISPOSAL FUND Program Objectives (continued) 4. Conduct at least one auction of eligible vehicles per year. 5. Provide Vehicle Disposal Assistance Programs for the public. Program Highlights • Investigated 4,026 Vehicle Incident Reports which resulted in 2,573 vehicles being towed. A total of 865 vehicles were removed from West Hawai`i and 1,708 vehicles were removed from East Hawai`i. • The section continues to offer two year-round Vehicle Disposal Assistance Programs that allow residents to properly dispose of up to two vehicles per calendar year. Program Measures FY 2021-22 FY 2022-23 FY 2023-24 Actual Budget Estimate Vehicles Processed 2,573 2,000 3,000 Vehicles Investigated 4,026 3,000 4,500 Vehicles Disposed through Vehicle Disposal 357 500 1,000 Assistance Programs Program Expenditures FY 2021-22 FY 2022-23 FY 2023-24 Actual Budget Request Number of Positions 3 4 4 Salaries and Wages 123,588.45 188,864 204,699 Operations 3,099,714.15 3,556,700 3,901,200 Equipment 157,381.54 86,415 50,400 Program Total 3,380,684.14 3,831,979 4,156,299 Personnel Position Summary FY 2021-22 FY 2022-23 FY 2023-24 Position Title Authorized Authorized Request Derelict/Abandoned Vehicle Coordinator 2 2 2 Derelict/Abandoned Vehicle Specialist - 1 1 Clerk III 1 1 1 Total 3 4 4 382 ENVIRONMENTAL MANAGEMENT VEHICLE DISPOSAL FUND MISCELLANEOUS FY 2021-22 FY 2022-23 FY 2023-24 Actual Budget Request Fringe Benefits FICA 9,024.65 15,123 15,600 State Retirement System 27,391.57 47,248 48,900 Health Fund 10,164.74 42,204 42,204 Worker's Compensation - 2,000 2,000 Total Fringe Benefits 46,580.96 106,575 108,704 Other Costs Provision for Compensation Adjustment - 8,789 - Transfer to Debt Service 302,220.00 585,000 520,000 Transfer to Cap Proj Fund—VD 280,000.00 3,000,000 200,000 Total Other Costs 582,220.00 3,593,789 720,000 Total Miscellaneous 628,800.96 3,700,364 828,704 383 This page intentionally left blank SOLID WASTE FUND ENVIRONMENTAL MANAGEMENT SOLID WASTE FUND Mission Statement To maintain a clean, healthy island environment and promote stewardship and sustainability by managing solid wase services, waste reduction and resource recovery in a comprehensive,responsive, safe, and efficient manner. Department Goals 1. Provide efficient residential and commercial customer oriented solid waste services. 2. Comply with Federal, State, and Local laws and regulations relating to solid waste management. 3. Promote household hazardous waste, used motor oil, and e-waste events. 4. Complete assessment and evaluation of Solid Waste's Operation. 5. Explore the creation of a solid waste enterprise fund. 6. Promote a healthy,team-oriented work environment. 7. Establish an asset management system for Solid Waste. 8. Implement the top eight 2019 Integrated Solid Waste Management Plan priorities. Funding Source and Position Count Solid Waste Fund $17,078,469 Solid Waste Fund 137 Subsidy $29,552,658 Grant Revenue/Other 1 Grant Revenue $ 914,414 Total Budget: $47,545,541 Total Number of Positions 138 384 ENVIRONMENTAL MANAGEMENT SOLID WASTE FUND Program Description The Solid Waste Division operates and maintains all solid waste collection, disposal, recycling and reuse facilities in the County of Hawai`i, in accordance with Federal, State and Local laws and regulations. This is accomplished by either County personnel or by contracted services. This includes one active landfill,three inactive landfills,twenty-one transfer stations, seven reuse centers and island wide hauling operations. This also includes various events that are held to collect more specialized materials such as household hazardous waste and e-waste. Used motor oil collection is facilitated through a County funded network of privately-owned businesses. Program Objectives 1. Increase community outreach and education to decrease contamination and increase diversion of materials from the landfill. 2. Minimize and reduce regulatory violations. 3. Monitor the three closed landfills in Kailua, Waimea, and Hilo. 4. Complete the design and begin construction for the upgrade of the East Hawai`i Regional Sort Station with an additional off-load chute,roadway, and repair of the concrete pad. 5. Increase preventative maintenance on Solid Waste vehicles and equipment. 6. Research and communicate with Corporation Counsel, Finance Department, and other municipalities for feasibility of implementation of an enterprise fund. 7. Identify staffing needs,provide training, and promote teamwork. 8. Develop a plan to transition to an electronic asset management system. 385 ENVIRONMENTAL MANAGEMENT SOLID WASTE FUND Program Highlights • Work to conduct a Life-Cycle Assessment of the Solid Wastes began. A report is expected by end of 2022. • Work to conduct a comprehensive food and organic waste study began. A report is expected in early 2023. • Achieved a rate of redemption of 77% for the HI-5 program in FY 2021-22. • The Miloli`i Transfer Station was closed in compliance with Act 73. • Grading work was completed for the Wai`ohinu Transfer Station improvements project. Project is on-going. Program Measures FY 2021-22 FY 2022-23 FY 2023-24 Actual Budget Estimate Additional Information East Hawaii Tons of Refuse Disposed at Transfer Stations 39,991.55 38,000 40,791 Transfer Stations Maintained 8 8 8 Total Chutes for Container Trailers 15 15 15 Total Container Trailers Available 42 42 42 Active Landfills Maintained - - - Closed Landfills Maintained 1 1 1 Reuse Centers 3 3 3 Recycling Processing&Collection Centers 8 8 8 West Hawaii Tons of Refuse Disposed at Transfer Stations 47,821.28 47,000 48,777 Transfer Stations Maintained 14 13 13 Total Chutes for Container Trailers 17 17 17 Total Container Trailers Available 41 41 41 Active Landfills Maintained 1 1 1 Reuse Centers 3 3 3 Closed Landfills Maintained 2 2 2 Recycling Processing&Collection Centers 13 13 13 Total Tonnage Disposal at West Hawai`i Landfill 203,871.85 207,000 207,949.29 County-wide diversion from landfill rate* 21% 22% 22% *Rates primarily reflect diversion through County programs and includes a limited amount of data available on private recycling. 386 ENVIRONMENTAL MANAGEMENT SOLID WASTE FUND Program Expenditures FY 2021-22 FY 2022-23 FY 2023-24 Actual Budget Request Number of Positions 131 133 138 Salaries and Wages 8,124,999.22 8,718,452 9,580,562 Operations 26,261,102.92 30,159,132 32,965,531 Equipment 2,890.96 73,825 254,975 Program Total 34,388,993.10 38,951,409 42,801,068 Personnel Position Summary Position Title FY 2021-22 FY 2022-23 FY 2023-24 Authorized Authorized Request Civil Engineer III 1 1 1 Clerk III 1 1 1 Construction Equipment Mechanic 2 2 2 Environmental Compliance Specialist 1 1 1 Equipment Operator II Temp 1 - - Equipment Operator III _ 43 45 45_ _ _ Equipment Operator III Temp 1 1 1 Laborer II - - - Lead Solid Waste Transfer Station Attendant 2 2. 2 Program Support Technician 1 2 2 Projects Coordinator 1 1 1 Recycling Coordinator 1 1 1 Recycling Specialist I 1 1 1 Recycling Specialist II 3 3 3 Recycling Specialist III 1 1 1 Safety Driver Improvement Coordinator - - - Scale Attendant 4 4 4 Solid Waste Deputy Operations Division Chief 1 1 1 _ Solid Waste Facility Attendant 46 48 _ 48 Solid Waste Facility Attendant Temp _ - 2 2 Solid Waste Operations Division Chief 1 1 1 Solid Waste Projects Manager - 1 1 Solid Waste Superintendent 2 2 2 Solid Waste Supervisor 4 4 4 387 ENVIRONMENTAL MANAGEMENT SOLID WASTE FUND MISCELLANEOUS Personnel Position Summary (continued) Solid Waste Transfer Station Attendant Temp 2 - - Solid Waste Working Supervisor 5 5 5 4 5 5 Student Helper I 1 1 1 Student Helper II 1 1 1 Supervising Scale Attendant - 1 1 Total 131 138 138 FY 2021-22 FY 2022-23 FY 2023-24 Actual Budget Request Fringe Benefits FICA 595,891.11 707,559 732,913 State Retirement System 1,760,558.67 2,219,764 2,299,335 Health Fund 93. 6,630.76 1,166,225 1,166,225 Vacation Pay - 30,000 30,000 Worker's Compensation 461,153.54 466,000 466,000 Total Fringe Benefits 3,754,234.08 4,589,548 4,694,473 Other Costs Provision for Compensation Adjustment - 551,371 50,000 Total Other Costs . - 551,371 50,000 Total Miscellaneous 3,754,234.08 5,140,919 . 4,744,473 I 388 This page intentionally left blank GOLF CFUND PARKS & RECREATION GOLF COURSE FUND Mission Statement The Department of Parks &Recreation Golf Course Fund strives to provide a quality recreational experience for the golfing community with excellence, integrity and Aloha. Department Goals To continue to provide the golf community with a challenging, safe, and well-maintained facility. Program Description This program operates and maintains the only public golf course in Hawai`i County. Activities include the maintenance of grounds and facilities, and the scheduling of all golf activities. • Funding Source and Position Count Golf Course Fund $ 955,228 Golf Course Fund 20 Subsidy $ 895,681 Grant Revenue/Other Total Budget: $1,850,909 Total Number of Positions 20 389 PARKS & RECREATION GOLF COURSE FUND Program Objectives 1. Improve, beautify and maintain the greens,tees and fairways at the Hilo Municipal Golf Course by: a. Aerating all golf course greens in October and May, weather permitting; b. Verticut and de-thatch all greens in July, October, January, and April, weather permitting, or as needed; c. Controlling application of fertilizer to greens, fairways and tees weekly, or as needed; d. Controlling application of herbicide to greens,tees, stream beds, ditches and course boundaries weekly, or as needed; e. Daily mowing of greens; f. Mowing of tee tops every Thursday,weather permitting; g. Mowing of fairways Monday through Friday,weather permitting; h. Top dressing greens monthly, weather permitting; i. Rolling of greens on a weekly basis, or as needed. 2. Schedule and assign tee times for: a. Individuals and groups on a daily basis; b. Club tournaments every six months; c. Larger fundraising tournaments on an annual basis. Targeting,but not limited to six fundraisers per fiscal year. 3. Schedule inspection and repairs of course structures, clubhouse facilities and maintenance warehouse during the months of July, October, January, and April. 4. Daily routine inspections and maintenance of equipment, course vehicles and safety equipment. 5. 100% of employees will be trained via safety talks at least once per month. 390 PARKS & RECREATION GOLF COURSE FUND Program Measures FY 2021-22 FY 2022-23 FY 2023-24 Actual Budget Estimate _ Acres Maintained 124 124 124 Rounds of Golf 62,561 70,000 70,000 Tournaments 1 5 12 Aerated Greens 38 18 18 Course Closures 31 0 0 Program Expenditures g P FY 2021-22 FY 2022-23 FY 2023-24 Actual Budget Request I Number of Positions 20 20 20 Salaries and Wages 957,683.78 945,034 1,028,030 Operations 200,566.17 200,334 256,956 Equipment - 11,000 93,500 Program Total 1,158,249.95 1,156,368 1,378,486 Personnel Position Summary FY 2021-22 FY 2022-23 FY 2023-24 Position Title Authorized Authorized Request Equipment Operator I Temp 1 1 1 Golf Course Groundskeeper I 7 7 7 Golf Course Groundskeeper II 4 4 4 Golf Course Groundskeeper III 1 1 1 Golf Course Maintenance Supervisor 1 1 1 Golf Course Administrator 1 1 1 Golf Course Operations Assistant 1 1 1 Golf Course Starter 1 1 1 Golf Course Starter'/2T 2 2 2 Mechanical Repairer-Welder 1 1 1 Total 20 20 20 391 PARKS & RECREATION GOLF COURSE FUND MISCELLANEOUS FY 2021-22 FY 2022-23 FY 2023-24 Actual Budget Request Fringe Benefits FICA 69,300.97 72,296 78,415 State Retirement System 221,776.48 226,809 246,008 Health Fund 133,785.82 142,000 142,000 Worker's Compensation 1,260.05 6,000 6,000 Total Fringe Benefits 426,123.32 447,105 . 472,423 Other Costs Provision for Compensation Adjustment - 62,207 - Total Other Costs - 62,207 - Total Miscellaneous 426,123.32 509,312 472,423 • 392 GEOTHERMAL RELOCATION & COMMUNITY BENEFITS FUND PLANNING GEOTHERMAL RELOCATION& COMMUNITY BENEFITS-FUND Mission Statement To establish and administer a geothermal relocation and community benefits program for the relocation of qualified owner-occupants residing near the Puna Geothermal Venture's plant who want to be permanently relocated, and to fund expenditures for the benefit of Lower Puna. Department Goals The Planning Department is authorized to establish a program for the relocation of owner-occupants residing near the Puna Geothermal Venture's plant and who want to be permanently relocated, and to fund expenditures for the benefit of Lower Puna, including, but not limited to,road improvements,water infrastructure development, land acquisition,parks and recreational facility needs, civil defense, and mass transit improvements. The Planning Director is hereby authorized to purchase the affected properties by negotiation for not more than 130%of the assessed value, as determined by the Real Property Tax Division of the Department of Finance and dispose of the affected properties by public auction or pursuant to Article 19 of Chapter 2,with the exception of the requirement for council resolution found in Section 2-111(a). Complete the purchases of new relocation requests and complete disposition of such properties. Complete the request(s)to fund Community Benefits for Lower Puna • submitted by District 4 and District 5 Council offices. Funding Source and Position Count Geothermal Relocation & $1,000,000 Geothermal Relocation & Community Benefits Fund Community Benefits Fund Grant Revenue - Grant Revenue/Other Total Budget: $1,000,000 Total Number of Positions 393 PLANNING GEOTHERMAL RELOCATION & COMMUNITY BENEFITS FUND Program Description Ordinance No. 08-37 renamed and redefined the Geothermal Relocation Revolving Fund Program to the Geothermal Relocation and Community Benefits Fund Program. The Geothermal Relocation and Community Benefits Program shall be funded by proceeds from the following sources: 1. Geothermal royalties received from the Department of Land and Natural Resources. 2. Proceeds from the sale of properties purchased under this program. 3. Rental fees from any of the properties purchased under this program. The proceeds from the fund shall be used for the necessary expenses in administering and carrying out the purposes of the geothermal relocation and community benefits program. Expenditures relating to the geothermal relocation and community benefits program include, but are not limited to: 1. The costs of any necessary appraisals required under this program. 2. The payment of necessary fees and expenses. 3. The costs of the purchase of an affected dwelling and property in accordance with this chapter, if necessary. 4. The costs necessary to dispose of affected dwelling and property. 5. Expenditures for public purposes including road improvement, water infrastructure, land acquisition,parks and recreational facility needs, civil defense, and mass transit improvements. (A) Funds shall be expended in Lower Puna,which is defined as extending from Hawaiian Paradise Park Subdivision to Kalapana and including Orchidland Estates, `Ainaloa,Hawaiian Beaches, Hawaiian Shores,Kapoho, Pahoa, Nanawale, Leilani Estates, and other communities proximate to Pahoa. (B) Expenditures under this subsection shall be made in accordance with appropriations adopted by the Hawai`i County Council after receiving recommendations from the Planning Director. Program Objectives 1. The Geothermal Relocation and Community Benefits Fund shall be administered in an efficient and responsible manner complying with all applicable ordinances and rules. 394 PLANNING GEOTHERMAL RELOCATION & COMMUNITY BENEFITS FUND Program Highlights • The Department has received two applications for Community Benefits; and has not received any action on applications for Relocation. Program Measures FY 2021-22 FY 2022-23 FY 2023-24 Actual Budget Estimate Community Benefits 2 1 1 Dwellings Acquired 0 1 1 Dwellings Sold 0 1 1 Program Expenditures FY.2021-22 FY 2022-23 FY 2023-24 Actual Budget Request Community Benefits - -Operations - 1,300,000 1,000,000 Program Total - 1-,300,000 1,000,000 395 This page intentionally left blank HOUSING FUND HOUSING OFFICE OF HOUSING & COMMUNITY ��� DEVELOPMENT Mission Statement To provide for the development of viable communities in Hawai`i County by providing decent housing, suitable living environments and expanding economic opportunities. Department Goals Administrative Division To deliver services efficiently, effectively, and fairly to the public and to provide necessary support services to the Community Development, Community Engagement, Existing Housing and Grants Management Divisions. Community Development Division To facilitate the development of housing opportunities that meets the needs of low- and moderate-income residents through community collaboration and data research,policy development and implementation,resource coordination,project development and compliance oversight. Community Engagement Division To build a community that has the moral vision combined with sufficient affordable housing, supportive services, funding, and staff to ensure that incidences of homelessness are rare, brief, and non-recurring. Funding Source and Position Count Housing Fund $ 1,388,370 Housing Fund—Federal/County Split 28 Subsidy $11,381,033 Grant Revenue/Other 34 Grant Revenue $29,575,198 Other $ 1,977,725 Total Budget $44,322,326 Total Number of Positions 62 396 HOUSING OFFICE OF HOUSING & COMMUNITY DEVELOPMENT Department Goals (continued) Existing Housing Division To maximize the use of the existing housing stock within the County by offering expanded opportunities for low-income or moderate-income households for rental assistance and self-sufficiency programs. Create positive public awareness and expand the level of family, owner, and community support in accomplishing the OHCD's mission. Grants Management Division To provide for maximum community development opportunities through the use of funds from the U. S. Department of Housing and Urban Development(HUD), and other appropriate grants and programs. Program Description Administrative Division The Administrative Division is responsible for the accounting, clerical, and technology support services to the department. Community Development Division The Community Development Division is responsible for the data coordination,program/ policy compliance and support,project development and construction management for programs and projects that benefit low to moderate-income residents, and asset management of County housing projects including maintenance and repair. The Development Branch provides project development and construction management support for County properties. The Planning Branch provides data coordination,program and policy compliance and support. 397 HOUSING OFFICE OF HOUSING & COMMUNITY � � DEVELOPMENT Program Description (continued) The Asset Management Branch is responsible for the oversight of County housing properties including annual inspections and general repair and maintenance activities to include the management of the Kulaimano Elderly Housing, Kaloko Housing Project (aka Na Kahua 0 Ulu With), and the Ouli `Ekahi Housing Project. Community Engagement Division The Community Engagement Division and is responsible to work in collaboration with community partners,public and private funders to ensure that incidences of homelessness are rare,brief, and non-recurring. Existing Housing Division The Existing Housing Division(EHD)manages the Office of Housing and Community Development's rental assistance programs. The Family Self-Sufficiency Branch administers the Section 8 Family Self-Sufficiency Program and the Section 8 Homeownership Option Program. The Rental Assistance Branch administers federal funding from the U.S. Department of Housing and Urban Development for the Housing Choice Voucher(Section 8)Program, the Section 8 Project-Based Voucher Program, HUD-Veterans Affairs Supportive Housing (HUD-VASH), Mainstream Vouchers for non-elderly persons with disabilities, Foster Youth Initiative Program, Emergency Housing Vouchers and HOME Tenant- Based Rental Assistance Program. Grants Management Division The Grants Management Division is responsible for the administration of federal grants, which primarily benefit low- and moderate-income persons. The Grants Administration Branch is responsible for the Community Development Block . Grant (CDBG), HOME Investment Partnerships Program(HOME),HOME Investment Partnership Program—American Rescue Plan(HOME-ARP),National Housing Trust Fund and other Grant Programs. 398 HOUSING OFFICE OF HOUSING & COMMUNITY DEVELOPMENT Program Objectives Community Development Division Development Branch 1. Provide project development and construction management oversight for seven affordable housing projects. Planning Branch 1. Execute three affordable housing agreements. 2. Implement portions of HRS 201H delegated to the County of Hawai`i. 3. Provide 15 Fair Housing trainings for general audiences. 4. Provide one Fair Housing training for a non-/limited-English audience. 5. Recruit ten new landlords to attend the Fair Housing trainings. 6. Provide assistance to 100% of the Fair Housing inquiries referred to the County Fair Housing Officer. Asset Management Branch 1. Complete inspections of 24 County owned housing properties annually and complete necessary improvements. Community Engagement Division Homelessness 1. Convene bi-monthly Coordinated Entry System meetings as required by the federal and state funded homelessro rams. p g 2. In partnership with community partners, implement at least one additional safe parking site. • 3. Complete Phase 1 of the Kukuiola Assessment Center and Emergency Shelter. Financial Empowerment Centers (FEC) 1. Secure funding to support the sustainability of the FECs. 2. Add at least 20 committed referral partners. 3. Add at least one co-location partner. 399 HOUSING OFFICE OF HOUSING & COMMUNITY DEVELOPMENT Program Objectives (continued) Community Engagement 1. Implement Phase 2 of the Emergency Rent Assistance Program. 2. Implement Phase 2 of the Homeowner Assistance Fund Program. 3. Host at least ten Learning Circle virtual webinars. 4. In partnership with Unite Hawai`i platform, add at least 20 community partners to referral partner listing. Existing Housing Division Family Self Sufficiency Branch Family Self Sufficiency Program 1. Provide services to 50 Housing Choice Voucher(HCV)program participants through its Family Self-Sufficiency Program by June 30, 2024. HCV Homeownership Option Program 1. Increase utilization of program funding for HCV Homeownership Option Program by improving marketing and implementing new strategies to increase participation. Rental Assistance Branch Housing Choice Voucher Program 1. Maintain a 98%utilization rate of HUD provided funding for.the Housing Choice Voucher(Section 8)Program. Increase authorized budget authority by applying for available HUD funds. HOME Tenant Based Rental Assistance Program 1. Increase utilization rate of funding for Tenant Based Rental Assistance Program. Grants Management Division Grants Administration Branch CDBG 1. Fund, monitor and/or complete approximately eight CDBG projects in accordance with program regulations. Projects will primarily benefit at least 80% low- and moderate-income(80%AMI and below)persons. 400 HOUSING OFFICE OF HOUSING & COMMUNITY DEVELOPMENT Program Objectives (continued) HOME 1. Fund, administer and/or complete approximately one HOME project in accordance with program regulations. The Project will benefit 100% low-income households (<80% of AMI and below), 90% (of rental units and Tenant Based Rental Assistance- TBRA) for households at<60%AMI, AND 20% of rental units in projects of more than 5 HOME units for households at<50%AMI. HOME ARP 1. Fund, administer and/or complete approximately one HOME-ARP project in accordance with program regulations. The Project will benefit individuals or families from the following qualifying populations: Homeless,At-risk of homelessness, fleeing domestic violence, dating violence, sexual assault, stalking, or human trafficking, Veterans and families, and other populations with risk of housing instability. NATIONAL HOUSING TRUST FUND 1. Fund, administer and/or complete one rental housing project in accordance with program regulations. The project will benefit 100% of extremely low-income (30% Area Median Income (AMI) and below)persons. Program Highlights Community Development Division • Kamakoa Nui Workforce Housing Project: o Na Hale Makoa, a multifamily rental project, applied for LIHTC funding in February 2022, and was awarded Project Based rental assistance vouchers. o Nearly completed a new master plan for the Kamakoa Nui Workforce Housing Project allowing for development of the next phase of infrastructure and opportunity for 668 new affordable housing units. o Parcel for new State Library and approximately 658 new housing units. • Kula`imano Elderly Housing: o Completed installation of new group breakers for all units (delayed due to COVID-19) and installed new community center furnishings. 401 HOUSING OFFICE OF HOUSING & COMMUNITY DEVELOPMENT Program Highlights (continued) • 'Chili `Ekahi Housing: o Initiated a physical needs assessment for interior and exterior renovation of 25 housing cottages and assessment of the on-site wastewater treatment plant's remaining life span. • West Hawaii Homeless Emergency Shelter: o All shelter health and safety upgrades including the installation of a new solar water heater, water fountain,room fans, and security lighting are nearly completed. Completed health and safety upgrades to complete warranty repair work of the kitchen floor. • Facilitated the completion of easements for the Hale Na Koa 0 Hanakahi veteran's preference housing project near the University of Hawai`i at Hilo which will commence construction in 2023. • Initiated Planning study to evaluate Ainako and `O`okala Lands owned by the County for affordable housing. • Submitted and received County Council approval of a 201H application for 91-unit Hale 0 Mohouli affordable housing project in Hilo. • Submitted to County Council approval for a 201H application for Ho`omalu Workfoce Rental housing, a 229-unit housing project in the Waikoloa Resort. • Processed one home re-sale at Kamakoa Nui. • Processed four Affordable Housing Agreements. • Completed negotiation of a property management contract for the Homes of Ulu Wini Multifamily Housing and Kula`imano Elderly Housing projects and began the process to advertise for a property management firm for `Ouli `Ekahi housing site. • Completed ground lease monitoring at ten County supported affordable housing sites. • Provided 37 Fair Housing trainings island wide via WEBEX/ZOOM and recruited 171 new landlords to receive training on the Fair Housing Act. • Assisted 46 clients with Fair Housing inquires/issues. • Received over 2,000 clients who pursued information and resources located on the Fair Housing web page. 402 HOUSING OFFICE OF HOUSING & COMMUNITY DEVELOPMENT Program Highlights (continued) Community Engagement Division Homeless • Worked with the Department of Public Works to complete renovation projects at the Keolahou Assessment Center and Emergency Shelter located at 34 Rainbow Drive, Hilo. • In partnership with a community-based organization, secured funding to support the continued operation of the temporary emergency shelters at Ka Lamaku in West Hawai`i and Hale Hanakahi in East Hawai`i. • Coordinated Entry System—worked with homeless services providers, as required by federal and state homeless program funders, to ensure connectivity of those experiencing homelessness or are at-risk of homelessness to appropriate housing opportunities. Financial Empowerment Center • Secured two-year funding from the Cities for Financial Empowerment(CFE) Fund to support the implementation of the Financial Empowerment Fund. • In October 2021 and in partnership with CFE Fund, Hawai`i Community Foundation, Hawaiian Community Assets and Hawai`i First Federal Credit Union, launched the Financial Empowerment Centers. • Secured partnerships with ten committed referral partners. Community Engagement • Implemented Phase 1 of the Emergency Rent Assistance program. • Implemented the Landlord/Tenant Mediation program. • Implemented the Homeowner Assistance Fund program. Existing Housing Division • Administered over 2,000 Housing Choice Vouchers and achieved 97.1%utilization rate. • Administered approximately 300 special purpose vouchers for Veterans, foster youth, non-elderly disabled, and those experiencing or at-risk of homelessness. • Family Self Sufficiency Program: 72 families participated in the program. 403 HOUSING OFFICE OF HOUSING" & COMMUNITY DEVELOPMENT Program Highlights (continued) • Homeownership Option Program: Eight participants participated in the program. • Awarded 110 Project Based Vouchers through the July 2021 RFP selection to six projects: E Komo Mai, Hale Ola 0 Mohouli, Hualalai Court,Kamakoa Nui Workforce Housing, Kuakini Heights and Makolea Apartments. • Executed HAP contract for Project Based Vouchers for Papa`aloa Elderly Housing. • Initiated a Landlord Incentive Program for the Emergency Housing Voucher Program. Grants Management Division The OHCD is currently in the 2023 CDBG funding process. Public hearings were conducted and completed to solicit project proposals from government and non-profit agencies. The OHCD anticipates receiving$2,600,000 in CDBG funds. The OHCD executed a Grant Agreement with the U.S. Department of Housing and Urban Development(HUD)for 2022 CDBG funding for$2,695,481 and is in the process of completing the environmental reviews for its 2022 selected projects. In the past fiscal year,the.CDBG funded projects that are in progress or have been completed include: • West Hawai`i Certified Kitchen: Completed the design and construction; • West Hawai`i Homeless Emergency Shelter: Completed the security fencing project; • Boys and Girls Club of the Big Island: Initiated the construction of the gym improvements and paving; • Hale Maluhia Men's Shelter: Design and construction for the roof and ADA improvements were 95% complete; • Hale `Ohana Domestic Abuse Shelter Renovations: Design and construction were 90% complete; • Kiheipua Family Shelter: Design and construction for the roof and kitchen renovations were 95% complete; • Kula`imano Elderly Housing Project Phase II: Construction of various improvements were 95% complete; and • West Hawai`i Domestic Abuse Shelter Renovations: Design and construction were 80% complete. 404 HOUSING OFFICE OF HOUSING & COMMUNITY w_ DEVELOPMENT Program Highlights (continued) For the HOME Investment Partnerships Program(HOME),the OHCD: • Provided rental assistance to 83 families on its Tenant-Based rental Assistance Payments Program; • Selected the Kaloko Heights Affordable Housing project to receive 2018 HOME funds. The project is in the final stages of the environmental review process. The project will provide 100 multi-family rental units; and • Selected Habitat for Humanity Hawai`i Island to construct three Self-Help Houses in the Puna area. For the HOME Investment Partnership—American Rescue Plan Program(HOME-ARP), the OHCD: • Procured and selected one subrecipient to construct, rehabilitate rental housing or affordable housing to be purchased for the required families or individuals for the HOME-ARP Program. For the National Housing Trust Fund (HTF) Program,the OHCD: • Selected the Kaloko Heights Affordable project to receive 2018 funds for the construction of the 100-unit multi-family rental housing project. Program Measures Community Development Division FY 2021-22 I FY 2022-23 FY 2023-24 Actual Budget Estimate #of affordable housing agreements executed 4 _ 3 3 #of affordable housing projects provided assistance 31 25 25 #of for-rent affordable housing units constructed 0 50 200 #of for—sale affordable housing units constructed 0 10 0 #of housing—related studies completed 0 1 0 #of FH awareness videos translated to another language completed 0 0 1 — #of FH trainings for general audiences 37 15 15 #of FH trainings for non-/limited-English audiences+ 1 1 1 #of new landlords attending Fair Housing training+ 171 10 40 • #of persons assisted with FH inquiries/issues 60 #of visitors to the County's dedicated Fair Housing 2,196 1,000 1,000 website #of projects assisted with construction management 2 2 2 +Workshop now held virtually 405 • HOUSING OFFICE OF HOUSING & COMMUNITY DEVELOPMENT Program Measures (continued) Community Engagement Division* FY 2021-22 FY 2022-23 FY 2023-24 Actual Budget Estimate #of implemented safe parking site - 1 1 #of FEC committed referral partners - 20 5 #of FEC co-location sites - 1 1 #of learning circle workshops conducted - 10 0 #of committed referral partners added to Unite - 20 20 Hawai`i platform *This table was previously identified as"Homelessness Branch" Existing Housing Division FY 2021-22 FY 2022-23 FY 2023-24 Actual Budget Estimate Amt of funds Administered through the Housing $21,278,212 $22,500,000 23,000,000 Choice Voucher Program Housing Choice Voucher Program: %of funds utilized(total amount of rental assistance 97.1% 98% 98% used as a percent of the budget authorized) Tenant Based Rental Assistance Program: %of funds utilized(total amount of rental assistance 69% 98% 98% used as a percent of the budget authorized) Section 8 Family Self-Sufficiency Program: 72 25 50 #of participants on contract with program Section 8 Homeownership Program: #of participants who purchased a home through the 7 5 5 program 406 HOUSING OFFICE OF HOUSING & COMMUNITY DEVELOPMENT Program Measures (continued) Grants Management Division FY 2021-22 FY 2022-23 FY 2023-24 Actual Budget Estimate $of grant funds received for the County. Solicit CDBG$2,695,481 CDBG$2,600,000 CDBG$2,600,000 project proposal,review,rank,rate,make HOME$2,925,000 HOME$0 HOME$0 recommendations fora royal for grants and execute HOME-ARP HOME-ARP$0 HOME ARP$0 PP $1,977,568 HTF$3,306,921 HTF$0 grant agreements WIOA** HTF$0 WIOA** WIOA•* Spend down CDBG funds to comply with HUD's <1 2 <1.5 <1.5 ratio of grant amount to balance by April %of CDBG funds that will benefit persons earning less than 80%of the median income as established by 100% 100% 100% HUD #of HOME-ARP rental or for-sale units for the families or individual of the HOME-ARP qualifying N/A 6 6 populations %of HOME funds that will benefit persons earning less than 80%of the median income as established by 100% 100% 100% HUD %of HTF funds that will benefit persons earning less than 30%of the median income as established by 100% 100% 100% HUD #of HUD projects administered/monitored 16 13 13 Program Expenditures FY 2021-22 FY 2022-23 FY 2023-24 Actual Budget Request Number of Positions 60 60 62 Salaries and Wages 3,265,282.32 3,570,884 4,175,053 Operations 42,201,257.48 36,344,159 37,018,066 Equipment 108,173.36 73,669 171,467 Program Total 45,574,713.16 39,988,712 41,364,586 407 HOUSING KULA'IMANO ELDERLY HOUSING FUND Program Expenditures FY 2021-22 FY 2022-23 FY 2023-24 Actual Budget Request Operations 402,589.89 505,375 530,385 Equipment • (729.99) 11,000 14,150 Program Total 401,859.90 516,375 544,535 • • • 408 HOUSING O'ULI'EKAHI HOUSING FUND Program Expenditures FY 2021-22 FY 2022-23 FY 2023-24 Actual Budget Request Operations 336,238.86 430,553 405,434 Equipment - 9,000 9,000 Program Total 336,238.86 439,553 414,434 409 HOUSING yNW OFFICE OF HOUSING & COMMUNITY DEVELOPMENT Personnel Position Summary FY 2021-22 FY 2022-23 FY 2023-24 Position Title Actual Budget Estimate Housing Administrator 1 1 1 Assistant Housing Administrator 1 1 _ 1 _Account Clerk 2 3 3 Accountant I 1 1 1 Accountant II 3 3 4 Accountant IV 1 1 1 Clerk II 2 2 2 Clerk III 2 2 2 Housing&Community Dev Specialist I 2 1 - Housing&Community Dev Specialist II 4 3 2 Housing&Community Dev Specialist III 7 9 11 Housing&Community Dev Specialist IV 8 8 8 Housing&Community Dev Specialist V 11 10 10 Housing&Community Dev Specialist VI 3 3 3 Housing&Community Development Technician II 3 3 3 _Housing Administrative Assistant 1 1 1 Housing Quality Standards Technician III 2 2 2 Private Secretary 1 1 1 Senior Account Clerk 2 2 2 Special Program Coordinator 1 1 1 Human Resources Technician II - - 1 Student Helper I 2 2 2 Total 60 60 62 , 410 HOUSING OFFICE OF HOUSING & COMMUNITY DEVELOPMENT Miscellaneous FY 2021-22 FY 2022-23 FY 2023-24 Actual Budget Estimate Fringe Benefits FICA 226,742.44 273,173 306,659 State Retirement System 732,452.11 857,012 962,069 Health Fund 385,991.29 464,215 521,121 Workers Comp 13,544.86 102,342 125,000 Total Fringe Benefits 1,358,730.70 1,696,742 1,914,849 Other Costs Provision for Compensation Adjustments - 235,718 5,000 Kulaimano Repl Reserve Acct - - 21,176 `Ouli`Ekahi Housing Proj Repl Reserve Acct - 11,550 28,746 Ulu Wini Repl Reserve Acct - 29,000 29,000 Total Other Costs - 276,268 83,922 Total Miscellaneous 1,358,730.70 1,973,010 1,998,771 411 GEOTHERMAL A E ' FUND PLANNING GEOTHERMAL ASSET FUND Mission Statement The Geothermal Asset Fund shall be funded by payments made by Puna Geothermal Venture, a Hawai`i Partnership, its successors or assignees and the State of Hawai`i for the purpose of compensating persons impacted by geothermal energy development activities pursuant to the provisions incorporated in Geothermal Resource Permit No. 2. Department Goals The Planning Commission is authorized to direct the payment of money from the Geothermal Asset Fund to claimant(s)whom the Planning Commission finds has been adversely impacted by activities authorized or unauthorized by Geothermal Resource Permit No. 2, issued by the County of Hawai`i, and to authorize payment for community approved geothermal impact mitigation projects within the District of Puna. Program Description All Claims for release of monies from the Geothermal Asset fund will be presented to and reviewed by a Profession Claims Adjuster,who will then present its findings and recommendations to the Planning Commission. The Planning Commission will review these findings and then render a decision. Program Objectives The Geothermal Asset Fund shall be administered in an efficient and responsible manner complying with all applicable ordinances and rules. Program Highlights No new claims to the Geothermal Asset Fund were submitted in FY 2021-22. Funding Source and Position Count Geothermal Asset Fund $50,000 Geothermal Asset Fund Grant Revenue - Grant Revenue/Other Total Budget: $50,000 Total Number of Positions 412 PLANNING GEOTHERMAL ASSET FUND Program Measures FY 2021-22 FY 2022-23 FY 2023-24 Actual Budget Estimate Claims 0 1 1 Program Expenditures FY 2021-22 FY 2022-23 FY 2023-24 • Actual Budget Request Operations - 50,000 50,000 Program Total - 50,000 50,000 • 413