Loading...
HomeMy WebLinkAboutCOM 0755.000 2022-2024 - Part 1, Vol. 2 - Program Portion COUNTY OF HAWAI . t./ OF Ni • • •.moo_ �.� 0j, �,�:.�•.!•1 EOFN�' PART VOLUME II The Proposed Operating Budget FY 2024 - 2025 March 1 , 2024 ��il� lb(07 TABLE OF CONTENTS Page Aging 1 Animal Control 13 Civil Defense Agency 17 Corporation Counsel 22 County Auditor 33 County Council 38 County Physicians 47 Elderly Activities 49 Environmental Management 60 Finance 6,4 Fire 90 Human Resources 128 Information Technology 136 Liquor Control 144 Management 149 Mass Transit Agency 158 Miscellaneous Accounts 160 Office.of Sustainability, Climate, Equity, and Resilience 167 Parks & Recreation 170 Planning 219 Police 230 Prosecuting Attorney 266 Public Works 280 Research and Development 302 Highway Fund 328 General Excise Tax Fund 342 Sewer Fund 348 Short Term Vacation Rental Enforcement Fund 357 Cemetery Fund 361 Bikeway Fund ' 363 Beautification Fund 365 Vehicle Disposal Fund 367 Solid Waste Fund 370 Golf Course Fund 376 Geothermal Relocation & Community Benefits Fund 380 Housing Fund 383 Geothermal Asset Fund 402 DNIDV AGING AGING Mission Statement As the designated Area Agency on Aging, the Hawai`i County Office of Aging is part of a national network with a common mission—a mission with the goal of ensuring the dignity, independence, and the ability for older individuals to remain in their homes, and communities for as long as possible. The Hawai`i County Office of Aging will serve as the principle advocate for older individuals, caregivers and service providers to ensure the fulfillment of the mission entrusted to us. Department Goals In accordance with topics developed by the Administration for Community Living (ACL), and in harmony with the statewide goals developed by the State Executive Office on Aging (EOA),-and the four County Area Agencies on Aging (AAA),the Hawai`i County Office of Aging (HCOA) will implement the following five core goals. 1) Older adults in Hawaii have the opportunity to live well. Provide multiple opportunities and services for older adults to age with dignity, remain active and independent, increase their quality of life, and continue to engage in their communities. 2) Hawai`i County's older adults and people with disabilities will be able to age in place by expanding access to Home and Community Based Services(HCBS). To provide awareness and connections to long-term support services (LTSS), HCBS, and other resources available to Hawai`i island's aging and disability populations. 3) Hawai`i County's older adults are prepared for health threats and disasters. The HCOA will continue to support efforts to assist Hawai`i County residents in preparation for future natural and/or public health emergencies. Funding Source and Position Count General Fund $ 867,821 General Fund 10 Grant Revenue $ 2,725,000 Grant Revenue/Other 7 Other $ 7,500 Split Funded Positions 3 Total Budget:. $ 3,600,321 Total Number of Positions 20 1 AGING AGING Department Goals (continued) 4) Caregiving: Enhancing Services and supports for Caregivers. Addressing and ensuring the needs of Hawai`i's informal caregivers will have a broad array of services and supports to effectively care for their loved ones. 5) Underserved aging and disabled populations have equitable access to programs and services. To increase awareness and access to aging programs and services in diverse and underserved communities in Hawai`i County. Program Description The Hawai`i County Office of Aging(HCOA) operates on a budget of approximately 3.6 million dollars. Grant funds account for about 76.1% of this budget, with County funding accounting for about 23.9%. The management of these funds allows.HCOA to administer 30 service contracts. These service contracts include the following: Nutrition Services, Transportation, Case Management, Healthy Aging,Adult Day Care, Homemaker, Personal Care, Chore, Caregiver Support Services, Legal Services, Elder Abuse, Education and Training, and Information Dissemination. Function of the Area Agency on Aging (AAA) The Older Americans Act, as amended in 2020, designates that the AAA shall be the leaders relative to all aging issues on behalf of all older persons in their respective areas. Under this directive,the AAA shall proactively carry out,under the leadership and • direction of the State Unit on Aging (SUA), a wide range of functions. These functions may entail, advocacy,planning, coordination, inter-agency linkages, information sharing, brokering, monitoring, and evaluation designed to lead to the development and enhancement of a comprehensive and coordinated home and community-based system of services. These functions and services will enable older individuals to lead independent, meaningful, and dignified lives in their own homes and communities for as long as possible. (HRS §1321.53) The Aging& Disability Resource Center(ADRC) The ADRC is a collaborative effort of the Administration for Community Living (ACL) and the Centers for Medicare&Medicaid Services (CMS) designed to streamline access to long-term care services. Operated under the Hawai`i County Office of Aging,the ADRC initiative is part of a nationwide effort to restructure services and supports for older adults and persons with disabilities. 2 AGING AGING Program Description (continued) The goal of the ADRC is to empower individuals to make informed choices and to provide easier access to services and long-term care support. The vision is to have a resource connection in every community, serving as a highly visible and trusted place where people can turn for information on the full range of services and long-term care support options. Serving as the Information&Referral/Assistance component,the ADRC serves as an integrated point of entry into the aging network of services, and is - commonly referred to as a"one-stop shop." The design of the "One-stop shop" eliminates many of the hurdles consumers and families' experience, reducing consumer confusion,building trust, and creating respect in the decision-making process. Other Supportive Activities of the Hawaii County Office of Aging Following is a list of activities that the Hawai`i County Office of Aging undertakes to fulfill its mission: Assessment and Data Maintenance 1. Continuously assessing the needs of older individuals through outreach efforts involving the gathering of demographic, health and social data; 2. Assessing and identifying the service gaps and needs of older individuals in their respective communities through public hearings, data analysis, and consumer/provider feedback; Program Development 1. Coordinate planning with other agencies and organizations to promote new or expanded benefits and opportunities for older persons; 2. Develop and administer an Area Plan on Aging for a comprehensive and coordinated service delivery system in Hawai`i County; Contract Development and Monitoring 1. Provide technical assistance,monitor, and periodically evaluate the performance of all service providers under the Area Plan; 2. Enter into sub-grants or contracts for the provision of services outlined in the Area Plan; and Advocacy 1. Represent the interests of older persons to public officials and public and private agencies; 2. Develop and maintain a public awareness program for older persons; 3 AGING AGING Program Description (continued) 3. Monitor, evaluate, and comment on policies, programs,hearings, and community actions that may affect older persons. Advisory Councils The Mayor of Hawai`i County and HCOA have established two advisory committees. These Committees are as follows: The Committee on Aging serves as an advisory committee to advise the Mayor and HCOA on the development and administration of the Area Plan, conduct public hearings, represent the interests of older persons, and receive and comment on all community policies, programs, and actions which affect older persons of Hawai`i County. The Committee on Aging is a mandated function by the Older Americans Act and a requirement for the approval and acceptance of the Area Plan on Aging for Hawai`i County. HCOA also assists the Mayor's Committee on People with Disabilities. The function of this committee is to advise the Mayor on all matters related to persons with disabilities in Hawai`i County. As its primary goal,the committee reviews and recommends actions, solutions, and guidelines to improve the quality of life for all people with disabilities living in Hawai`i County. Program Objectives 1. Older adults in Hawaii have the opportunity to live well. • 1.1: 75% of older individuals receiving transportation services to medical, shopping, access to community resources, congregate meal sites, and recreational activities, will indicate they were able to continue to live independently, and live well within their communities. • 1.2: 65% of seniors who receive information and/or training on fall prevention, will indicate the increased knowledge of fall prevention and awareness, allowed them to live safer in their homes. • 1.3: 50% of Better Choices Better Health program participants will indicate they received information, and participated in activities that increased their knowledge on making better healthy living choices. 4 AGING AGING Program Objectives (continued) • 1.4: 50% of older individuals who participate in the congregate meal program will indicate they improved their social well-being and reduced feelings of isolation. 2. Hawai`i County's older adults and people with disabilities will be able to age in place by expanding access to Home and Community Based Services (HCBS). • 2.1: Through a comprehensive set of person-centered support plans, developed by the case manager, 40% of Kupuna Care (KC)participants will indicate they had broader access to HCBS. • - 2.2: 40% of KC participants who receive a care plan, developed by their case manager, will indicate that access to HCBS allowed them to remain safely in their homes. • 2.3: 50% of consumers who receive options counseling through the HCOA ADRC, will report that their knowledge of the availability and how to access HCBS increased. 3. Hawai`i County's older adults are prepared for health threats and disasters. • 3.1: 40% of participants who participate in the online disaster preparedness tutorial,will indicate.they had a better understanding of how to prepare for public. health threats. • 3.2: 40% of participants who receive informational materials on natural and man- made disasters will feel they were better prepared to meet and plan for those types of future threats. • 3.3: 50%of all consumers who participate in a HCOA sponsored emergency preparedness activity, or receive emergency response informational training materials, will report that the HCOA ADRC is a trusted resource for emergency and disaster related information. 4. Caregiving: Enhancing Services and supports for Caregivers. Hawai`i County caregivers will have a broad array of services and supports to effectively care for their loved ones. 5 AGING ...�..__�._._ ��...... ...�...�._..� .. AGING Program Objectives (continued) • 4.1: 25%who receive support services such as counseling, training, and information will indicate that they are better prepared to perform their caregiver duties. • 4.2: 30% of caregivers who receive a pre and post"Burden Scale" assessment by their case manager will indicate a reduction in caregiver stress after receiving respite services. • 4.3: 40% of caregivers who receive options counseling services will report an increase in knowledge of services available to caregivers. 5. Underserved aging and disabled populations have equitable access to programs and services. • 5.1: 40% of consumers receiving legal services will be from diverse populations and communities. • 5.2: 60% of consumers accessing services provided through HCOA will report their experience was all encompassing regardless of race, religion, sexual orientation, financial status, country of origin, or belief systems. • 5.3: 60% of clients discharged from the Kupuna Care Program, will indicate the services received were all inclusive to their needs. • 5.4: 50% of caregivers who receive counseling services will report that the services provided were inclusive and equitably presented. Program Highlights • The Hawai`i County Office of Aging (HCOA)received notification from the State Executive Office on Aging (EOA), of acceptance and approval of its 4-year Area Plan for Performance and Service Area 4 (PSA4). The plan covers Federal Fiscal Years 2023-2027. With the acceptance and approval of the Area Plan HCOA will continue to serve as the designated Area Agency on Aging (AAA) for Hawai`i County. 6 AGING AGING Program Highlights (continued) • Hawai`i County Office of Aging (HCOA) secured state funding to purchase two brand new Ford Hot-Shot vehicles for meal distribution. The approximate cost per vehicle is $80,000. These new vehicles will replace two that are no longer working in the Nutrition Program and insure the home delivered meals can be delivered hot or cold to all communities at the required temperature from point of pickup until delivered. • The Hawai`i County Office of Aging (HCOA) secured state funding to purchase two brand new large kilns for the Elderly Recreation Division of Parks and Recreation. The approximate purchase cost of$16,000 included,two large kilns, furniture package for each kiln, and a brand new potter's wheel. • The Hawaii County Office of Aging developed and implemented a new caregiver respite daycare transportation activity contract. This contract is designed to provide transportation from rural communities to Adult Day Care services in Hilo. The four demonstration pickup points are Pepe`ekeo, Papa`ikou, Kea'au, and Pahoa. OUTSTANDING OLDER AMERICANS • Hawai`i County Office of Aging hosted an in-person event on May 12, 2023, at the Hilton Waikoloa Village to recognize the male and female Outstanding Older Americans in our communities. Awards were presented to the Honorees by Mayor Mitch Roth. • Save the date. Hawai`i County Office of Aging has set the date of May 10, 2024, for next year's Older Americans Month luncheon. The in-person event will honor the male and female honorees of Hawai`i County. Awards will be presented by the Mayor of Hawai`i County. PUBLIC EDUCATION AND TRAINING • The Office continued to put out a quarterly Silver Bulletin newsletter with a subscription list of 2,500. The Silver Bulletin newsletter is also used by aging network providers as a vehicle to distribute their upcoming event announcement inserts. • HCOA also provides a monthly caregiver newsletter mail-out, "The Comfort of Home Caregiver Assistance News, Caring for You, and Caring for Others." The newsletter distribution reaches approximately 520 caregivers monthly. The letter covers an array of subjects that addressed caregiver needs. The newsletter provides 7 AGING �.. .__�....�.�_..�....�..�........�..�AGING Program Highlights (continued) suggestions on self-care, inspirational quotes, safety tips and a monthly quiz. The Caregiver newsletter is also used by aging network providers as a vehicle to distribute their upcoming event announcement inserts. • Through the Chronic Disease Self-Management Program(CDSMP), 20 participants learned how making healthy lifestyle choices can affect positive changes in their health. CAREGIVER SERVICES • Caregiver services continue to provide the necessary education and respite to caregivers to keep them healthy. These services include individual counseling,peer support groups, in and out of home respite, supplemental services, and conferences and training workshops to help caregiver's better cope with the burdens of caregiving and provides a temporary relief from their caregiving responsibilities at home. The office was able to assist 73 caregivers with approximately 4,952 hours of respite service and 27 requests for supplemental services. LEGAL SERVICES • During the fiscal year, HCOA contracted with the Legal Aid Society of Hawai`i for the provision of legal services. These services were provided at no cost, or at low- cost to assist with issues such as Wills, Power of Attorneys, evictions, debt collection, Social Security benefits, Advance Healthcare Directives, Divorce, and Guardianships. The Office assisted approximately 264 individuals with 2,618 units of legal service at an approximate cost of$157,122.00. NUTRITION SERVICES • Hawai`i County Office of Aging contracted for Nutrition Services with the Hawai`i County Nutrition Program (HCNP). Services procured were congregate meals (provided at congregate meal sites located throughout the county),home delivered meals (delivered directly to the consumer's home), and Nutrition transportation (offers the consumer access to the meal sites). The Nutrition program offered nutritious meals,nutrition and health education information, and other activities. 8 AGING AGING Program Highlights (continued) These other activities included essential shopping, socialization activities and events reducing isolation, depression,malnutrition, and chronic health condition management. The Nutrition program provides services island wide. The following is a breakdown of services procured: Title III Home Delivered Meals 450 individuals, 66,450 meals,$454,897.50 Title HI Congregate Meals 581 individuals,32,270 meals, $211,369 Title III Nutrition Education 1,079 individuals, 6,833 sessions, $8,541 Total 1,007 unduplicated consumers, 108,598 units oiservice,.$675,102. TRANSPORTATION SERVICES • Transportation is one of the most requested service in the aging network. Through our contracted providers, 1,254 seniors received 57,037 trips at a cost of$270,176. These transportation trips included to-and-from congregate meal sites,medical and health, shopping and banking, and related visits to other community resource services. KUPUNA CARE PROGRAM • The Kupuna Care program is a state funded program providing home and community-based services to our most frail and vulnerable Kupuna. Through case management, consumer needs are assessed and identified, and a corresponding care plan developed addresses those needs. Supportive service plans are then developed and authorized to meet the care plans goal for the consumers identified needs. By exploring options,mobilizing informal as well as formal supports the Kupuna Care Program achieves the highest possible level of client support provided. This support allows consumers to maintain their independence as long as possible with the most efficient use of program funds. 'The following are some of the wrap around services provided through the Kupuna Care Program. These services assisted seniors who were unable to perform essential Activities of Daily Living (ADL's) such as eating, dressing, or bathing or Instrumental Activities of Daily Living (IADL's) like shopping, transportation, or light housework. Personal Care 79 individuals, 7,132 hours, $223,647 Homemaker 162 individuals, 10,541 hours, $300,896 Chore Services 11 individuals, 181 hours,$5,992 Assisted Transportation 31 individuals, 1,057 trips, $39,779 Adult Day Care , 14 individuals, 192.79 days,$23,134 9 AGING AGING Program Highlights (continued) Attendant Care 1 individual,26 hours,$416 Case Management Services 472 individuals, 7,532 hours, $451,935 Total 495 unduplicated consumers,28,011 units of service, $1,045,799 Program Measures FY 2022-23 FY 2023-24 FY 2024-25 Actual Budget Estimate Grants Received(millions) 2.9 4.7 . 2.7 Contracts Administered 30 30 32 Title III—Services Transportation 1,254 ind./57,037 trips 1,485 ind./55,000 trips 1,485 ind. /55,000 trips • Legal Services 264 ind./$157,122.00 450 ind. /$131,700 45 ind./$131,700 Public Education 1,555 ind./$5,000.00 2,200 ind./$5,500 2,200 ind./$5,500 Home Modification 158 ind./553 request 170 ind./850 request 170 ind./850 request Community Based 21 ind./6 workshops 48 ind./36 workshops 48 ind./36.workshops Planning—Healthy Aging • • Caregiver Support Program GROUP 1 SERVICES Counseling&Training+ 22 ind./ 164 hrs. 40 ind./ 160 hrs. 40 ind./ 160 hrs. Respite** 64 ind./4,952 units 100 ind./ 10,000 units 100 ind. / 10,000 units Supplemental Services 21 ind./208 request 30 ind./375 request 30 ind./375 request GROUP 2.SERVICES Information Services* 522 ind./ 12 Activities 550 ind./ 12 Activities 550 ind./ 12 activities Kupuna Care Services Case Management 472 ind./$451,935.00 550 ind./$591,000 600 ind./$650,000 Kupuna Care HCBS 178 ind. /$593,864.00 300 ind./$850,000 300 ind./$850,000 * Information statistics include educational and training presentations ** A unit of service depends on the nature of the service. For example,a unit of personal care services is measured per hour while a unit of transportation is measured per one-way trip ind=individuals Note:Unit of service is a request.A request could be a trip,equipment,meal,or any other allowable item approved by ACL + Unit definition change by ACL beginning FFY23 10 AGING . AGING Program Expenditures FY 2022-23 , FY 2023-24 FY 2024-25 Actual Budget Request Number of Positions 20 20 i 20 Salaries and Wages 909,101.12 1,389,494 1,453,834 Operations 1,712,569.24 3,397,805 2,094,088 Equipment 17,242.65 10,675 44,975 Program Total 2,638,913.01 4,797,974 3,592,897 • Personnel Position Summary FY 2022-23 FY 2023-24 FY 2024-25 Position Title Authorized Authorized Request County Executive on Aging 1 1 1 Administrative Services Assistant I _ 1 1 1 Aging and Disability Services Manager 2 2 2 • Aging and Disability Specialist I(1/2 time) 1 1 1 Aging and Disability Specialist I 5 5 5 Aging and Disability Specialist II 1 1 1 Aging Program Planner II 2 2 2 • Aging Program Planner III 1 1 1 Clerk III 1 1 1 • Computer Operator I 1 1 1 Database Analyst 1 1 1 Information and Assistance Clerk 3 3 3 Total 20 20 20 11 AGING COMMITTEE ON PEOPLE WITH DISABILITIES Program Description The Mayor's Committee on People with Disabilities is a volunteer committee appointed at the discretion of the Mayor to advise him/her on matters related to people with disabilities. The committee's primary function is to review and make recommendations and provide guidelines to improve the quality of life for people with disabilities in the County of Hawai`i. Program Objectives 1. Continue to advise the administration on issues facing people with disabilities. 2. Work with communities to help improve the education and public awareness of people with disabilities. 3. Continue to improve accessibility of County facilities and programs for people with disabilities. Program Measures FY 2022-23 FY 2023-24 FY 2024-25 Actual Budget Estimate Number of Meetings Held 2 6 11 Program Expenditures FY 2022-23 FY 2023-24 FY 2024-25 Actual Budget Request Operations 454.16 2,912 7,424 Program Total 454.16 2,912 7,424 12 ANIMAL CONTROL ANIMAL CONTROL AND PROTECTION ANIMAL CONTROL AND PROTECTION Program Description The County of Hawai`i Animal Control and Protection Agency enforces Hawai`i County Code Chapter 4 Animal Control related laws and State of Hawai`i Laws (Hawai`i Revised Statutes Chapters 143, and portions of Chapter 711). These laws currently include ordinances related to the following: • Dangerous/Vicious Dogs • Stray Animals/Impoundment • Animal Licensing/microchipping • Cruelty and Neglect Investigations The Animal Control and Protection Officers (ACPOs) are badged through training provided by County agencies. The ACPOs respond and resolve animal control situations by educating the public about responsible pet ownership, appropriate animal control laws and penalties, as well as issuing complaint and comply notices, citations, and dangerous/vicious dog designations. ACPOs are available 24 hours a day, seven days a week to respond to animal related emergencies. The Animal Control and Protection Agency accepts domesticated animals,regardless of condition, into its shelters as applicable by law. Staff is responsible for the sheltering and caring of animals in their care under the terms of the Hawai`i Revised Statutes and 'providing opportunity for reunification with the animal owners. General Fund $4,701,929 General Fund 48 Grant Revenue evenue - Grant Revenue/Other Other - Total Budget: $4,701,929 Total Number of Positions 48 13 ANIMAL CONTROL AND PROTECTION ANIMAL CONTROL AND PROTECTION Program Objectives 1. 90% of vicious dog calls will be responded to within two hours. 2. 90% of loose animals posing a public safety hazard calls will be responded to within two hours. 3. 90% of injured animal related calls will be responded to within two hours. 4. 90% of calls for animal control assistance by the police will be responded to within three hours. 5. 90% of animal cruelty and neglect cases will be responded to in 24 hours and resolved in 14 working days. 6. 90% of license, loose dog and any non-cruelty/neglect cases will be responded to in 48 hours and resolved in five working days. 7. Eighty-four Sweeps of problem communities per year. Program Highlights The Hawaii County Animal Control and Protection Agency was started on July 1st, 2023, and during FY 2023-24,the program operated at an interim level due to the limited staffing, resources, and shelter site availability. Hiring efforts will continue to bring staffing to sufficient levels to successfully manage the program. From July 1st, 2023,to December 31st, 2023,the facilities were operated with contract personnel while the permanent positions were written and approved by the County for hire and selection. As of January 2024,there were six civil servant positions hired and 14 ACPOs are in the process of being interviewed and hired. The agency is still in the process of hiring additional budgeted positions. The Agency is working on the purchase of a small shelter facility in Waimea allowing us additional space and facilities to work out of for better coverage of area to the north. Coverage of four regions of the County is crucial in cutting down response times and providing additional officers to respond to public calls for service. 14 ANIMAL CONTROL AND PROTECTION ANIMAL CONTROL AND PROTECTION Program Measures FY 2022-23 FY 2023-24 FY 2024-25 Actual Budget Estimate Percentage of vicious dog calls will be responded to within n/a 90% 90% two hours Percentage of loose animals posing a public safety hazard n/a 90% 90% calls will be responded to within two hours Percentage of injured animal related calls will be responded to n/a 90% 90% within two hours Percentage of animal control assistance by the police will be n/a 90% 90% responded to within three hours Percentage of animal cruelty and neglect cases will be n/a 90% 90% responded to in 24 hours and resolved in 14 working days Percentage of license,loose dog and any non-cruelty/neglect n/a 90% 90% cases will be responded to in 48 hours and resolved in five working days Number of sweeps of problem communities per year n/a 100 84 Animal Intake n/a - 2,500 Redeemed n/a 1,000 500 Animal control related calls n/a 8,250 8,250 Dog license issued n/a 7,500 2,000 Dog license fees collected n/a $20,750 $7,200 Cat licenses issued n/a 0 0 After-hour emergency call-outs n/a 1,200 1,200 Miles traveled n/a 210,000 210,000 Complaint/comply notices issued n/a 1,000 1,000 Citations issued HCC 4-30 Dog Running Loose n/a 250 100 HRS 143-2 License Violation n/a 50 50 HRS 7-11-1109 Cruelty to Animals n/a 35 20 Total Citations n/a 425 170 Citations issued to repeat offenders n/a 40 15 Number of trap rentals n/a 1,000 1,000 Number of Animal Control Officers Kea'au(also serving Hilo,Hamakua,Kea'au,Puna, n/a 8 7 Ka`u) Kona(also serving South Kona,Oceanview) n/a 7 7 Waimea(also serving Honoka`a,Waikoloa,Kohala) n/a n/a** 0 Total Animal Control Officers n/a 15 16 *The Animal Control&Protection Agency was established effective July 1,2023 **During FY 2023-24,COH Animal Control did not have a shelter in Waimea. 15 ANIMAL CONTROL AND PROTECTION ANIMAL CONTROL AND PROTECTION Program Expenditures FY 2022-23 FY 2023-24 FY 2024-25 Actual Budget Request Number of Personnel - 48 48 Salaries and Wages - 2,399,125 2,686,229 Operations - - 1,029,200 1,282,700 Equipment - 175,000 733,000 Program Total - 3,603,325 4,701,929 *The Animal Control&Protection Agency was established effective July 1,2023 • Personnel Position Summary FY 2022-23 FY 2023-24 FY 2024-25 Position Title Authorized Authorized Request Account Clerk - 1 2 Administrative Services Assistant I - 1 1 Animal Control and Protection Officer III - 14 14 Animal Control and Protection Officer IV - 3 3 Animal Control&Protection Specialist - 2 2 Animal Control&Protection Administrator - 1 1 Clerk III - 2 3 Clerk-Dispatcher I - 2 2 Coordinator/Community Programs - 1 1 Custodian/Groundskeeper I - 2 2 Kennel Technician - 13 13 Lead Kennel Technician - 2 2 Secretary - 1 1 Storeroom Clerk - 1 1 Total - 48 48 *The Animal Control&Protection Agency was established effective July 1,2023 16 WI DEFENSE AGENCY CIVIL DEFENSE AGENCY DEPARTMENT SUMMARY Mission Statement To protect the community from and lessen the impact of natural and man-made hazards by improving core capabilities in five mission areas: Prevention, Protection, Mitigation, Response, and Recovery. To strengthen and promote whole community resiliency through community collaboration, engagement, and empowerment. Department Goals 1. Prevention. Develop the relationships,plans, organization, and resources necessary to gain proficiency in the critical tasks that support the prevention, core capabilities of planning,public information and warning, and operational coordination. 2. Protection. Develop the plans and systems necessary to secure the County of Hawai`i against man-made or natural disasters. Focus is on the core capabilities of planning and intelligence & information sharing. 3. Mitigation. Develop the organization, systems, and training necessary to reduce the loss of life and property by limiting the chance of cascading effects during a disaster. Focus is on the core capabilities of community resilience and threat hazard& identification. 4. Response. Create response proficiency by developing and exercising the core capabilities necessary to save lives,protect property, and meet basic human needs during a disaster. Focus is on the core capabilities of operational communications, mass care services, operational coordination, and situational assessment. 5. Recovery. Develop the policies and procedures necessary to facilitate affected communities' efficient return to a normal pre-disaster state. Focus is on the core capability of operational coordination. Funding Source and Position Count General Fund $2,321,746 General Fund 12 Grant Revenue $1,025,000 Grant Revenue/Other 0 Total Budget: $3,346,746 Total Number of Positions 12 17 CIVIL DEFENSE AGENCY CIVIL DEFENSE Program Description The Hawai`i County Civil Defense Agency administers hazard mitigation, homeland security, emergency preparedness, response, and recovery programs for the County of Hawai`i. This responsibility involves coordinating all resources to achieve a unified effort, improving training programs, leveraging and enhancing our science and technology capacity, and ensuring that the administrative, finance, and logistics systems are in place to support these capabilities. The Civil Defense Agency also administers and manages the Department of Homeland Security Grant Program, as the subrecipient for all first responder agencies in the County,to include Citizen Corps activities. Program Objectives 1. Review and update the Hawai`i County Multi-Hazard Mitigation Plan(MHMP). 2. Assist County organizations in revising their Continuity of Operations Plans (COOP). 3. Project 360. Continue to rebuild the Community Emergency Response Team(CERT) program by developing more Facilitator/Coaches to expand the CERT training program with the intent to have 300 trained CERT members. Expand the amateur radio repeater network to enhance the Auxiliary Communications System (ACS)reach into isolated communities. 4. Provide Public Information and Warning: a. Establish the County Warning Point to provide twenty-four-hour monitoring of conditions that could impact Hawai`i Island. b. Provide public information through the mass notification system using cell phone, email, social media, and commercial radio stations. c. Provide warning for emergency situations via the Integrated Public Alert& Warning System(IPAWS). d. Provide interactive maps identifying hazard areas and emphasizing preparation actions using ArcGIS platforms on the Civil Defense information web pages. 5. Execute the Integrated Preparedness Program to develop capabilities and to achieve staff qualification requirements: a. 100% of new staff complete basic Incident Command System(ICS) classes via independent study: ICS 100, ICS 200, ICS 300, ICS 400, ICS 700, ICS 800, ICS 2200, and ICS 2901. b. 100% of new staff complete the Emergency Management Institute's Professional Development series via independent study: IS 120c, IS 230e, IS 235c, IS 240c, IS 241c, IS 242c, and IS 244b. c. Complete Emergency Management Assistant Compact(EMAC) Incident Command System certification plan. 18 CIVIL DEFENSE AGENCY CIVIL DEFENSE Program Objectives (continued) 6. Maintaining County ofHawai`i Land Mobile Radio (LMR)wireless network infrastructure: a. Conduct maintenance inspection of infrastructure at seven LMR sites. b. Facilitate quarterly patching of LMR radio systems. c. Construct Puna Geothermal Venture LMR site. 7. Continue to administer the Department of Homeland Security Grant Program for the County of Hawai`i as administered by the Hawai`i Emergency Management Agency and the State Department of Defense: a. Complete quarterly, close-out, and end-of-year reports. b. Close-out one HSGP account. Program Highlights • Reestablished the Hilo Emergency Operations Center (EOC) at 920 Ululani Street as the Civil Defense Agency's primary operations site. • Completed the revision of The Civil Defense Agency authorization document, Chapter 7 of the County Code. With the exception of the name of our organization (which will not change). Civil Defense is now compliant with the National Incident Management System. • Coordinated County of Hawai`i response to the Mauna Loa Eruption in December 2022. • Coordinated Kona Low response in December 2022. • Provided public information and warning for 130 unique incidents during the fiscal year. • The Homeland Security Grant Program(HSGP) o The 2018 Homeland Security Grant was closed. o 2020 Homeland Security Grant. • Police network security monitoring project initiated. o 2021 Homeland Security Grant. • Citizen Corps supplies purchased for Neighborhood Watch and CERT. o 2022 Homeland Security Grant. • Two vehicles procured to replace aging vehicles in the fleet. 19 CIVIL DEFENSE AGENCY CIVIL DEFENSE Program Highlights (continued) • The Land Mobile Radio (LMR) system: o Ocean View fadio tower site located at Fire Station#20 was activated. o South Point tower site—removal of old tower completed,new tower in service. o In progress—initiated Motorola system updates. Program Measures FY 2022-23 FY 2023-24 FY 2024-25 Actual Budget Estimate Emergency Plans Updated 2 1 1 Emergency Preparedness and Training Events 2 2 2 Exercises Conducted 1 2 2 Grants Acquired 2 2 2 Number of Staff Personnel Receiving Training 9 12 17 Program Expenditures FY 2022-23 FY 2023-24 FY 2024-25 Actual Budget Request Number of Personnel 10 12 12 Salaries and Wages 865,072.22 1,110,702 1,322,914 Operations 783,748.00 1,718,651 1,982,132 Equipment 98,783.73 219,500 41,700. Program Total 1,747,603.95 3,048,853 3,346,746 20 CIVIL DEFENSE AGENCY CIVIL DEFENSE... Personnel Position Summary FY 2022-23 FY 2023-24 FY 2024-25 Position Title Actual Authorized Request Civil Defense Administrator 1 1 1 Administrative Services Assistant I 1 1 1 Account Clerk 1 1 1 CD Administrative Officer 2 2 2 CD Staff Officer. 3 4 4 Radio Program Manager 1 1 1 Secretary 1 1 1 GIS Analyst II - 1 1 Total 10 12 12 21 This page intentionally left blank CORPORATION COUNSEL CORPORATION COUNSEL DEPARTMENT SUMMARY Mission Statement The mission of the Office of the Corporation Counsel is to support County government by providing proactive and effective legal representation while maintaining the highest standards of professionalism and always acting in furtherance of the public interest. Department Goals 1. Provide legal advice and representation to County clients in a manner that promotes • countywide goals and priorities. a. Complete West Hawai`i Civic Center office build-out. b. Explore options for office space in Waimea. c. Increase training opportunities given to County officers and employees. d. Incorporate discussion of countywide goals into deputy meetings and workgroups. 2. Establish an environment that cultivates and encourages department's core values of teamwork, accountability,professionalism,progress, and service. a. Continue cross-division round tables as quarterly meetings. b. Identify and fund case management software. (see also 4e) c. Highlight achievements and milestones. d. Update training for new deputies. 3. Support professional development of employees and provide a healthy working environment based on mutual respect. a. Adopt a budget that includes meaningful training opportunities. b. Provide membership and encourage greater participation in national municipal lawyers' organization. c. Encourage more interaction with neighbor island colleagues. d. Provide training opportunities for support staff e. Finalize a telecommute policy that supports all staff without sacrifice to department culture and availability to clients. Funding Source and Position Count General Fund $5,420,143 General Fund 34 Grant Revenue - Grant Revenue/Other Total Budget: $5,420,143 Total Number of Positions 34 22 CORPORATION COUNSEL DEPARTMENT SUMMARY Department Goals (continued) 4. Always strive for improvement, embracing new technology and other changes that enable the department to perform work more efficiently and effectively. a. Take advantage of upgrades in legal research technology that does not adversely affect the department budget. b. Maintain an equipment replacement schedule. c. Add software licenses that include electronic signature options and more document editing capabilities. d. Increase the number of participants for County trainings through use of Zoom. e. Identify and fund case management software. f. Update standard contracts and other countywide standard procurement forms. 5. Provide diverse training opportunities for at least 500 County officers and employees, to be proactive and keep clients informed of relevant legal requirements and changes in law. a. Increase training opportunities through Zoom. b. Update trainings to reflect changes in law. c. Partner with other departments where training subject areas intersect. 6. Work with Risk Management to determine desirability and feasibility of insurance. • 23 CORPORATION COUNSEL LITIGATION DIVISION Program Description The Litigation Division provides legal representation on behalf of the County of Hawai`i, its officers,representatives, and employees in disputes such as lawsuits, arbitration, mediation and claims. The division also represents the County of Hawaii in judicial actions brought by the County of Hawai`i in matters such as collections, code enforcement actions and eminent domain proceedings. Program Objectives 1. Offer training opportunities to each litigator at least twice a year,to provide them with tools to effectively represent the County and its employees. 2. Hold at least monthly litigation meetings to review the status of cases,hear concerns and provide training and guidance. 3. Responsibly monitor pending lawsuits by recommending settlement only when quantifiable justifications exist. a. Implement system of early case assessment. b. Convene settlement assessment meetings. 4. Highlight litigation division successes and achievements. Program Highlights 1. The litigators appeared at 378 hearings/meetings, including depositions, on behalf of the County. 2. The litigators resolved 34 cases by settlement or fmal judgment. They also obtained dismissals in multiple lawsuits including in Gaspar, a case seeking to restrict a police officer's ability to perform employment duties, as well as personal injury, firearms, and employment law cases. 3. The litigators also participated in a class grievance filed by HGEA on behalf of its members of Bargaining Units 2, 3, 4, 13, and 15 employed with the County. HGEA contends their members are entitled to temporary hazard pay for reporting to work for a two-year period during the COVID-19 pandemic. The arbitration involved over 60 witnesses and working closely with the Department of Human Resources and Finance. 24 CORPORATION COUNSEL LITIGATION DIVISION Program Highlights (continued) 4. The litigators prevailed in an appeal to the Ninth Circuit Court of Appeals in the Andrade case which involved the application of qualified immunity for public employees. 5. Seventy-eight new claims against the County for damage or injury were investigated by our office. Twenty-seven of these claims were denied. Payments on claims totaled$36,475.19. This amount includes payments on new claims filed, as well as claims continuing from previous fiscal years. 6. The litigators were also responsible for collecting $234,449.61 in outstanding solid waste, water service fees, and property damages owed to the'County. 25 CORPORATION COUNSEL COUNSELING & DRAFTING Program Description The Counseling and Drafting Division provides legal advice and assistance to all County departments and County boards and commissions, including the County Council. The Division also provides legal representation on behalf of the County in administrative proceedings, including contested case hearings and agency appeals. Program Objectives 1. Training Opportunities. Offer training opportunities to each counseling and drafting attorney at least twice a year so that they continue to sharpen their legal skills and stay abreast of important developments in the law. 2. Review and approve documents. The Division will review and approve legal documents submitted by the various County departments and agencies promptly. This review will include a thorough analysis of potential exposure and liability. To the extent possible, 75% of legal documents shall be reviewed within seven business days. 3. Review and comment. The Division will review and comment on documents submitted by the various County departments and agencies promptly. To the extent possible, 75% of requests shall be completed within 21 business days. 4. Drafting documents and legislation. The Division will draft documents and legislation at the request of its County clients in a prompt manner. To the extent possible, 75% of requests shall be completed within 21 business days. 5. Legal Opinions. The Division will thoroughly research and draft legal opinions for its County clients in a timely manner. To the extent possible, 75% of requests shall be completed within 21 business days. 6. Miscellaneous Requests for Legal Assistance, including Long-term Projects. The Division also responds to departmental and agency requests for legal services that may not involve a formal written response or extensive legal research. Miscellaneous requests may include long-term projects, which involve longer time commitments and/or a more intensive investment of resources. For requests not requiring a formal written response or extensive research, to the extent possible, 50% of all requests shall be completed within 21 business days. For long-term projects, to the extent possible, requests shall be completed within the time frame allocated for the project. 26 CORPORATION COUNSEL COUNSELING & DRAFTING Program Objectives (continued) 7. Training for County Officers and Employees, and Board and Commission Members. The department(both litigators and counseling and drafting attorneys) will provide training for at least 500 County officers, employees, officials, and members of boards and commissions, on relevant requirements and changes in law. Each attorney will conduct at least two training sessions. 8. Risk Management/Mitigation. The Division will continue to work with their respective clients in risk management activities, in conjunction with the County's Risk Manager. Program Highlights 1. FY 2022-23 Counseling and Drafting attorneys assisted their departments and assigned boards and commissions, aiding them in navigating changing requirements within the Sunshine Law. 2. In FY 2022-23, Counseling and Drafting attorneys reviewed 2,402 contracts, drafted 116 general and legislative documents, reviewed and commented on 400 documents and issued 551 legal opinions. There were 565 long-term projects of a varied nature, and 310 miscellaneous projects for which Counseling and Drafting attorneys provided research and recommendations during this time. All categories of work were completed within the allotted time. Deputies actively engaged with`their assigned County departments, boards and commissions, attending 929 meetings and providing legal guidance and advice. 3. Continuing its philosophy of"preventive lawyering," Counseling and Drafting attorneys conducted 81 training sessions on various topics,ranging from Ethics and Sunshine Law to Rule Making and the Uniform Information Practices Act. These trainings were attended by both County employees and Board and Commission members. 4. In FY 2022-23,the Counseling and Drafting section attorneys revised the County's 1994 General Terms and Conditions, started the process of standardizing the Department of Finance's procurement templates, and initiated a five-part comprehensive training program on procurement between the Office of the Corporation Counsel and the Department of Finance. This comprehensive program 27 • CORPORATION COUNSEL COUNSELING & DRAFTING Program Highlights (continued) provides in-depth training to County officers and employees on topics such as procurement 101,procurement methods,practices on drafting specifications, contractual amendments, and defending protests. 5. In FY 2022-23,the Counseling and Drafting section attorneys, in conjunction with the Mass Transit Agency and the Department of Finance, successfully defended a protest to the Mass Transit Agency's award of a cooperative procurement contract to acquire electric buses and chargers statewide. The successful defense of the protest resulted in the County of Hawai`i, the State of Hawai`i Department of Transportation, County of Maui, and County of Kauai being able to move forward to acquire 12 low- floor battery electric buses and chargers, and the options to acquire up to 38 additional 35-foot battery electric buses and 15 additional 40-foot battery electric buses over a 5-year period. 6. In FY 2022-23,the Counseling and Drafting section attorneys and staff assisted the County's Real Property Tax Division in providing legal support at the division's January 2023 and June 2023 tax sales. The section's attorneys and staff also drafted all the tax deeds and continues to provide support to the Real Property Tax Division with disposition of the tax sale surplus proceeds. 7. In FY 2022-23,the Counseling and Drafting section attorneys worked with the Mayors' Office, Hawai`i Police Department and the County Council in the creation of an Animal Control and Protection Agency (ACPA),to provide animal control services island wide. 8. In FY 2022-23, Counseling and Drafting section attorneys worked closely with the Hawaii Police Department to revise the procedures for firearm permitting to align with new requirements stemming from the U.S. Supreme Court Bruen case. 28 CORPORATION COUNSEL LITIGATION/COUNSELING & DRAFTING Program Measures FY 2022-23 FY 2023-24 FY 2024-25 Actual Budget Estimate Requests for Legal Representation(Includes attendance for litigation and C&D division attorneys at administration hearings,arbitrations, claims related meetings,collection 2,307 2,000 2,000 hearings,Boards and Commissions representation and department representation,etc.) Requests for Legal Services(Includes all administrative requests such as approval of documents,drafting legislation, 5,344 4,000 4,000 opinions,etc.) Trainings held for County officers,employees,officials, and members of boards and commissions on relevant 726 250 500 requirements and changes in law Program Expenditures FY 2022-23 FY 2023-24 FY 2024-25 Actual Budget Request Number of Positions 34 34 34 Salaries and Wages 2,704,382.41 3,185,279 3,877,875 Operations 456,386.98 755,330 1,517,498 Equipment 19,957.66 214,600 16,300 Program Total 3,180,727.05 4,155,209 5,411,673 29 CORPORATION COUNSEL LITIGATION/COUNSELING & DRAFTING Personnel Position Summary FY 2022-23 FY 2023-24 FY 2024-25 Position Title Authorized Authorized Request Corporation Counsel 1 1 1 Administrative Services Assistant I 1 1 1 Assistant Corporation Counsel 1 1 1 Administrative Assistant 1 1 1 .Claims Investigator-Adjustor 1 1 1 Clerk III 1 1 1 Deputy Corporation Counsel •15 15 15 Deputy Corporation Counsel Section Chief 2 2 2 Legal Assistant II 2 2 2 Legal Technician I 6 6 6 Legal Technician II 1 1 1 Private Secretary 1 1 1 _Supervising Legal Technician 1 1 1 _ _ _ Total 34 34 34 • • 30 CORPORATION COUNSEL BOARD OF ETHICS • Program Description The Board of Ethics administers and enforces the County Code of Ethics. It receives administrative support from the Office of the Corporation Counsel. Program Objectives 1. Review all requests for opinions in a prompt manner. Program Highlights In FY 2022-23,the Board continued efforts to educate County personnel to conform to the requirements of the County Code of Ethics. During FY 2022-23,the Board received nine new petitions and eight informal advisory opinion requests. In this time period,the following occurred: 1. One petition was withdrawn. 2. Nine petitions were dismissed. 3. Decisions were rendered on five requested informal advisory opinions. 4. Decisions were rendered on seven petitions that were received during FY 2022-23. Program Measures FY 2022-23 FY 2023-24 FY 2024-25 Actual Budget Estimate Requests for Opinion 9 9 9 Informal Advisory Opinions 8 11 11 Investigations and Investigative Hearings 0 .1 1 Formal Opinions and Hearings 0 1 1 31 CORPORATION COUNSEL BOARD OF ETHICS Program Expenditures FY 2022-23 FY 2023-24 FY 2024-25 Actual Budget Request Operations _ 824.71 8,370 8,470 Program Total 824.71 8,370 8,470 32 This page intentionally left blank COUNTY AUDITOR COUNTY AUDITOR DEPARTMENT SUMMARY Mission Statement Hawai`i County Charter Section 3-18 establishes an independent audit function within the Legislative Branch through the Office of the County Auditor. It is our mission to serve the Council and citizens of Hawai`i County by promoting accountability, fiscal integrity, and openness in local government and to serve as a catalyst for improving County government. Through performance and/or financial audits of County agencies and programs,the Office of the County Auditor examines the use of public funds, evaluates operations and activities, and provides findings and recommendations to elected officials and citizens in an objective manner. Our work is intended to assist County government in its management of public resources, delivery of public services, and stewardship of public trust. Department Goals 1. To procure an external certified public accountant to conduct an annual independent post-audit of the County's financial transactions to assist the Council in complying with requirements of the Hawai`i County Charter. • 2. To conduct or cause to be conducted performance and/or financial audits and special studies of the funds, services, and operations of any County agency, executive agency, and/or program, as set forth by the County Auditor in an annual audit plan that shall be transmitted to the Council and the Mayor and filed with the County Clerk as a public record. 3. To conduct or cause to be conducted follow-up performance reviews to monitor and evaluate the implementation of audit recommendations by audited County entities. 4. To assist the County in its efforts to ensure openness and accountability in the expenditure of public funds. Funding Source and Position Count General Fund $871,002 General Fund 5 Grant Revenue - Grant Revenue/Other Total Budget: $871,002 Total Number of Positions 5 33 COUNTY AUDITOR COUNTY AUDITOR Program Description The Office of the County Auditor(OCA) developed an internal audit manual, which was adopted by the Council in 2006 and updated in 2013, 2016, and 2022 to provide consistency and conformance with generally accepted government auditing standards (GAGAS) in the performance of our audit responsibilities and reporting procedures. The OCA develops an annual audit plan based on a risk assessment of County agencies, programs, and funds utilizing objective methodology to identify priority areas for assignment of audit resources. To assist the Council in complying with requirements of the Hawai`i County Charter, OCA is responsible for the procurement of an external certified public accountant to conduct an annual independent post-audit of the County's accounts and financial transactions. Program Objectives 1. To procure an independent certified public accountant to conduct an annual post-audit of the County's accounts and financial transactions (Hawai`i County Charter §10-13). 2. To file an annual audit plan with the Council based on a County-wide risk assessment of funds,programs, services, and operations of any County agency, executive agency, or program, which is supported, in whole or in part,by County funds (Hawai`i County Charter §3-18). 3. To conduct or cause to be conducted performance and/or financial audits of County agencies,programs, and/or operations in accordance with the annual audit plan, or as determined necessary by the County Auditor(Hawai`i County Charter §3-18). 4. To conduct or cause to be conducted follow-up performance and/or financial reviews of audited entities in accordance with the annual audit plan, or as determined necessary by the County Auditor (Hawai`i County Charter §3-18). 5. To conduct or cause to be conducted special studies or projects to ensure openness and accountability in the expenditure of public funds. 6. To conduct or cause to be conducted investigations of reports of fraud,waste, or abuse warrants investigation and may provide recommendations to appropriate county officials. 34 COUNTY AUDITOR COUNTY AUDITOR Program Highlights Financial Audits. Pursuant to Hawai`i County Charter §10-13, OCA procured an independent external auditor to conduct the annual financial audits for a single year from fiscal year ending June 30, 2022 through fiscal year ending June 30, 2023 to Plante Moran P.L.L.C. via direct negotiation after competitive bidding yielded no bids. OCA continues to monitor the contract annually. As the contract is a single year, OCA is actively working with procurement to draft a Request For Proposal (RFP) for a new, multi-year contract period. As part of this contract,the scope of work includes an audit of the County's Annual Comprehensive Financial Report, an audit of the Department of Water Supply's Financial Statement, a Single Audit of Federal Financial Assistance Programs, Landfill Financial Assurance Report, and Office of Housing Section 8 Report. Performance Audits: The Office of the County Auditor concluded three performance audits in the following departments: 1. Housing and Community Development,Affordable housing credits. Report No. 2022-01, February 1,2023 2. Department of Information Technology,Help Desk and Help Desk Work Orders. Report No. 2023-02,May 1,2023 3. Department of Public Works Construction Contracts, Change orders, and Supplemental Agreements. • Report No.2023-03, June 30,2023 Our audit reports are available on-line at https://www.hawaiicounty.gov/our-county/legislative/office-of-the-county-auditor 35 COUNTY AUDITOR COUNTY AUDITOR Program Highlights (continued) Special Studies or Projects: OCA conducted unannounced cash counts at the following locations: • Department of Liquor Control—March 20, 2023 • Hilo Municipal Golf Course—March 29, 2023 • Department of Finance, Driver's License Division,Kona—March 31, 2023 Results of these counts were communicated to those tasked with governance. Annual Audit Plan and Risk Assessment: OCA maintains whistleblower, fraud,waste, and abuse hotline(s). Program Measures FY 2022-23 FY 2023-24 FY 2024-25 Actual Budget Estimate Annual Audit Plan Filed with Council Yes Yes Yes Performance and/or Financial Audits Completed 4 3 0 Performance and/or Financial Audits Ongoing 0 0 4 Special Studies or Projects Completed 0 3 0 Special Studies or Projects Ongoing 0 4 4 Program Expenditures FY 2022-23 FY 2023-24 FY 2024-25 Actual Budget Request Number of Positions , 5 5 5 Salaries and Wages 441,563.25 462,816 469,892 Operations(includes external audit of County fmances) 279,858.24 547,310 399,610 Equipment 876.75 1,000 1,500 Program Total 722,298.24 1,011,126 871,002 36 COUNTY -AUDITOR COUNTY AUDITOR Personnel Position Summary FY 2022-23 FY 2023-24 FY 2024-25 Position Title Authorized Authorized Request County Auditor 1 1 1 Administrative Assistant to the County Auditor 1 1 1 Audit Analyst 3 3 3 Total 5 5 5 37 This page intentionally left blank COUNTY COUNCIL + COUNTY COUNCIL/CLERK DEPARTMENT SUMMARY Mission Statement The Office of the County Clerk shall provide the highest quality resources, staff, and support to the Hawai`i County Council so that it can create effective and thoughtful policy for the betterment of our community. We will work diligently to connect the people of Hawai`i Island with their County government by providing information, documents, and access to legislative proceedings in a timely and comprehensive manner. Our Office commits to ensuring secure, convenient, and equitable access to our voters for all Federal, State, and County election contests and questions. We will support each and every County agency by providing reliable and efficient mail,parcel delivery, and printing services. We will work in partnership and unity with the vast array of people who serve as your County government. Department Goals 1. To ensure the Council complies with all legal notice requirements for its meetings. 2. To ensure the timely processing of all proposals received for consideration by the Council. 3. To assist the Council with the technical requirements of Council and Committee meetings,maintain live streaming services, and to facilitate videoconferencing services in order to provide effective participation in and viewing of the legislative process to all individuals. 4. To provide the actions and video recordings of the Council and Committee meetings to the public in a timely manner. 5. To process resolutions and bills adopted by the Council for distribution to the affected parties in the applicable timeframe. 6. To prepare minutes of all Council and Committee meetings. 7. To conduct research on historical documents in a timely manner,provide copies of public records, and assist the public with filing claims and registering as lobbyists. 8. To provide prompt and efficient reprographic services for all County departments and agencies. Funding Source and Position Count General Fund $7,036,596 General Fund 85 Other Revenue - Grant Revenue/Other Total Budget: $7,036,596 Total Number of Positions 85 38 COUNTY COUNCIL/CLERK COUNCIL/CLERK Department Goals (continued) 9. Distribute incoming mail within two hours from receipt. This includes distribution and pick up of mail and interdepartmental envelopes to various County offices located in Hilo proper. 10. To provide prompt posting of all outgoing mail and to expedite delivery of interdepartmental and postal mailing services to all County departments and agencies. 11. Assist departments in complying with U.S. Postal Service regulations. 12. To conduct secure, open, and honest elections in the County of Hawaii. 13. To make voter registration convenient and accessible for the public. 14. To make voting convenient and accessible for all voters. 15. To abide by all election related laws. 16. Work in collaboration with the administration to amend and finalize the annual Operating and Capital Budgets for the County of Hawai`i. 17. Provide nonpartisan review, drafting, and research assistance to the Council to ensure. that legislation is clearly articulated, comprehensive, and appropriately formatted. 18.Maintain the Hawai`i County Code and Hawai`i County Charter by applying systematic practices to ensure accurate upkeep and maintenance in a timely manner. 19. Provide convenient and user-friendly public access to the laws of our County by maintaining accurate and up-to-date versions of the Hawai`i County Code and Hawai`i County Charter on the County website. 20. Foster the professional development of Legislative Assistants and facilitate the quality of work product from district staff by providing relevant training on legislative drafting, fiscal procedures and practices, and other related matters. 21. Enhance the ability of the County Council to actively participate in the actions of the State Legislature by providing timely updates to the Council of legislative actions, hearings, and opportunities to testify on matters that affect the County of Hawai`i. Program Description County Council The Hawai`i County Charter vests the legislative powers of the County with the County Council, which is comprised of nine members, each elected from one of the nine Council districts. The Council's primary functions are legislative and public policy formulation. 39 COUNTY COUNCIL/CLERK COUNCIL/CLERK Program Description (continued) Council Services Section The Council Services Section performs seven functions imposed by the Hawai`i State Constitution, Hawai`i Revised Statutes, Hawai`i County Charter, and Hawai`i County Code: (1)prepare and make public all documents received for the Council's consideration; (2)provide professional and effective reception service to all parties requesting assistance from the department; (3) provide administrative and technical support for the Council and Committee meetings; (4) provide the public with timely and adequate notice of meetings and actions pending before the Council; (5)prepare all measures adopted by the Council for transition to official documents and laws; (6)prepare official minutes; and (7) archive and provide public access to over 100 years of County records and documents. Support Services Division The Support Services Division is responsible for reproducing, scanning, and binding documents for all County departments and agencies; metering of outgoing postal mail; and sorting and distributing incoming postal mail/interdepartmental envelopes. Administrative Services Administrative Services performs personnel and accounting functions for the Council- Clerk's Office as well as support during the annual budget cycle. Legislative Research Branch The Legislative Research Branch(LRB) assists the Clerk and Council with matters involving the Operating and Capital Budgets; provides impartial research, consultation, drafting assistance, and review of bills and resolutions; maintains the Hawai`i County Code, Hawai`i County Charter, and the Council's Rules of Procedure and Organization; and conducts training classes for Council district staff and County staff. Program Objectives Council Services Section 1. Fulfill legal notice requirements for all Council and Committee meetings, including preparation of meeting agendas and posting and publication of meeting notices. 2. Make available online each item received for consideration by the Council or its Committees within a reasonable length of time. 40 COUNTY COUNCIL/CLERK COUNCIL/CLERK Program Objectives (continued) 3. Facilitate technical services to allow more flexibility for officials and members of the public to participate in Council and Committee meetings. 4. Provide final votes of Council and Committee agenda items and make video archives of Council and Committee meetings available online within a reasonable time after the meetings. 5. Process and prepare adopted resolutions and ordinances for distribution to affected parties within the timeframe provided in the Council Rules of Procedure and Organization. 6. Prepare Council and Committee meeting transcripts within the timeframe required by law. 7. Conduct requests for current and historic records in compliance with OIP, UIPA, and FOIA timeframe and requirements. Support Services Division 1. Process all documents submitted by departments for reproduction within two business days, unless the job requested is extremely large. 2. Process all pieces of outgoing postal and interdepartmental mail collected from departments or received by departments no later than 2:30 p.m. on the same business day. 3. Sort and distribute all collected interdepartmental mail in a timely manner. Legislative Research Branch 1. Complete review and preparation of all amendments and subsequent drafts of the Operating and Capital Budgets within established deadlines. 2. Complete review of non-complex bills,resolutions, and amendments initiated by a Council Member for proper form within two weeks of receipt. 3. Provide drafting assistance and review relating to complex bills or resolutions. 4. Provide research assistance to the Clerk and Council, as requested and time permitting, relating to substantive as well as procedural matters. 5. Revise and supplement the County Code pursuant to Section 2-153. Update the Council-Clerk's website to include revisions and prepare semi-annual supplements to the County Code for distribution within eight weeks of receipt of final adopted ordinances. 6. Update the Council-Clerk's website to include revisions to the Hawai`i County Charter pursuant to amendments that pass in the General Election as well as new or amended Council Rules of Procedure and Organization. 7. Draft ballot questions during an election year for any proposed amendments to the Hawaii County Charter to be placed on the General Election ballot and update the Charter to incorporate any amendments passed by the voters. 41 COUNTY COUNCIL/CLERK COUNCIL/CLERK Program Objectives (continued) 8. Monitor the State Legislative Session, compile an extensive list of bills that are of significant interest to the County, and provide daily reports to the Council on all activity for those bills throughout the legislative session. 9. Conduct training classes for Council district staff on legislative drafting and budget procedures and amendments. 10. Prepare and distribute at least one informational brochure or other educational material relating to the legislative process. Program Highlights Below are program highlights for the Office of the County Clerk and the Hawai`i County Council for FY 2022-23: 1. Council Services provided technical and administrative support during 25 Council meetings,two Special Council meetings,three Council public hearings, 105 Committee meetings,and a three-day Special Session of the Finance Committee. 2. Council Services controlled technological equipment to provide live streaming of meetings, archived recordings of meetings online, and live participation via Zoom and videoconference by the public and government officials for all meetings. 3. The 116 bills adopted by the Council were prepared for certification and transitioned into ordinances, then official copies were made public, distributed to affected departments, and placed in the historic archives. 4. The 373 resolutions adopted by the Council were prepared for certification,then official copies were made public, distributed to affected entities, and placed in the historic archives. 5. The 247 Committee reports adopted by the Council were finalized and prepared for signature,then official copies were made public and placed in the historic archives. 6. Approximately 3,600 documents received by the Council as well as hundreds of documents held by the Office of the County Clerk, such as administrative rules, lobbyist registration forms,financial disclosure forms, and claims were processed, scanned, and made available to the public. 7. To improve efficiency,the Council Services Section procured a project to provide an electronic document management system for processing agenda items, which will eliminate time-consuming paper logs and document scanning. This new system, which is currently being implemented, will also provide electronic meeting packets, greatly decreasing,copying expenses and the amount of paper being used. 42 COUNTY COUNCIL/CLERK COUNCIL/CLERK Program Highlights (continued) 8. LRB assisted in the drafting of complex legislation to amend Chapters 2 and 4 relating to the creation of an Animal Control and Protection Agency, amend Chapter 7 relating to Disaster and Emergency Management, amend Chapter 14 to create a new article relating to Licenses to Carry Concealed and Unconcealed Firearms, and create a new Chapter 17 relating to Fire. 9. LRB reviewed and provided drafting assistance for 267 resolutions, 51 bills, 165 proposed amendments to legislation before the Council, six administration bills, and 11 miscellaneous reviews. Staff also completed 11 research assignments. 10. LRB monitored the 32nd State Legislative Session by compiling an extensive list of 179 bills of significant interest to the County and provided daily reports to the Council on legislative activity for those bills throughout the legislative session, which included (1) sending 77 email notices on hearings and status updates for senate bills and 76 emails for house bills, (2) sending 14 emails to provide summary spreadsheets on all bills being tracked as well as helpful information from the State's Public Access Room, and (3)providing a fmal closing report at the end of the legislative session. 11. LRB conducted 14 training sessions on legislative drafting and five training sessions on budget process and amendments. 12. Updated the online version of the County Code seven times to include 38 ordinances that passed during the fiscal year. Published, distributed, and placed online Supplements 12 and 13 of the County Code. 13. LRB updated the Hawai`i County Charter to include three proposed amendments that were approved by the voters in the 2022 General Election, then uploaded the 2022 Edition to the Council-Clerk's website and printed 270 copies for distribution. Program Measures FY 2022-23 FY 2023-24 FY 2024-25 Actual Budget Estimate Council Meetings 25 26 26 Council Special Meetings 2 2 3 Committee Meetings 105 110 110 Committee Site Visits 0 1 1 Committee Special Meetings 1 1 1 Council Public Hearings 3 3 3 Committee Public Hearings 0 1 1 Number of Committee Reports 247 160 247 Number of Ordinances Enacted • 116 100 116 Number of Resolutions Adopted 373 300 373 Number of Copies Duplicated 2,123,672 3,000,000 3,000,000 Number of Pieces Mailed 292,231 350,000 350,000 43 COUNTY COUNCIL/CLERK COUNCIL/CLERK Program Expenditures FY 2022-23 FY 2023-24 ' FY 2024-25 Actual Budget Request Number of Positions 56 56 56 Salaries and Wages 2,892,223.08 3,285,382 3,664,830 Operations 570,947.88 808,900. 851,050 • Equipment 14,366.77 47,500 37,500 Contingency Relief Fund - 900,000 900,000 Program Total 3,477,537.73 5,041,782 5,453,380 Personnel Position Summary FY 2022-23 ' FY 2023-24 FY 2024-25 Position Title Authorized Authorized Request Council Chairperson 1 1 1 Council Member 8 8 8 County Clerk 1 1 1 . Deputy County Clerk 1 1 1 Accountant I 1 1 1 Council Administrative Services Supervisor 1 1 1 Council Aide - 10 10 10 Council Legislative Assistant 9 9 9 Council Services Assistant I 2 2 2 Council Services Assistant II 3 3 3 Council Services Assistant III 1 1 1 Council Services Coordinator 1 1 1 Deputy Executive Assistant to the Council Chair 1 1 1 Executive Assistant to the Council Chair 1 1 1 Human Resources Technician II 1 1 1 Legal Specialist 1 1 1 Legislative Analyst III 1 1 1 Legislative Information&Reference Technician 1 1 1 • Legislative Specialist 4 4 4 _ Private Secretary 1 1 1 Special Assistant 1 1 1 Support Services Clerk I 3 3 3 Support Services Clerk II 1 1 . 1 Support Services Supervisor 1 1 1 Total 56 56 56 • 44 COUNTY COUNCIL/CLERK ELECTIONS DIVISION Program Description The Elections Division is responsible for all election activities in the County, including administering Elections By Mail for Federal, State, and County elections; voter registration; voter education; establishing new voter service centers and places of deposit; recruiting and training election officials; redefining district boundaries during redistricting; proposing election legislation; verifying signatories on mail ballot envelopes, petitions, and nomination papers; and maintaining the voter register. Program Objectives 1. Establish additional drop box locations for the 2024 Elections. 2. Provide voter education to all public and private high schools around the County. 3. Provide testimony on election related bills during the legislative session. 4. Implement a ballot curing platform for the 2024 Elections. Program Highlights Below are program highlights for the Elections Division for FY 2022-23: 1. Recruited individuals to operate voter service centers and conduct operations at the Counting Center. 2. Processed 7,148 voter registration affidavits. 3. Processed 4,790 voters at the voter service centers in Hilo and Kona for both the 2022 Primary and General Elections. 4. Mailed 224,975 ballot packets to voters in the County of Hawai`i for the 2022 Primary and General Elections. 5. Received 113,293 ballot envelopes from voters in the County of Hawai`i for the 2022 Primary and General Elections. 6. Conducted file maintenance on the voter registration file. 7. Cross-trained staff on various election tasks. 8. Conducted sessions to refresh knowledge of existing and new election laws. 9. Conducted 15 Young Voter Registration presentations at various high schools throughout the County and registered 324 students. 45 COUNTY COUNCIL/CLERK ELECTIONS DIVISION Program Measures FY 2022-23 FY 2023-24 FY 2024-25 Actual Budget Estimate Registered Voters 7,146 _ 10,000 10,000 Voter Registration Satellite Stations 11 14 11 Certificates of Registration Issued 48 150 150 ' Cancellations of Registration 323 1,000 1,000 Deceased Voters Deleted 1,359 1,700 . 1,700 Number of High School Students Registered 324 300 300 Program Expenditures FY 2022-23 FY 2023-24 FY 2024-25 Actual Budget Request Number of Positions 29 29 29 Salaries and Wages 561,177.26 494,972 708,740 Operations 386,741.12 544,950 866,676 Equipment 3,828.52 13,100 7,800 Program Total 951,746.90 1,053,022 1,583,216 Personnel Position Summary FY 2022-23 FY 2023-24 FY 2024-25 Position Title Authorized , Authorized Request Elections Assistant 1 1 1 Election Clerk II 2 2 2 Election Clerk III 3 3 3 Election Official I(hourly) - - 2 Election Official II(hourly) - - 2 Election Official III(hourly) - - 2 Election Warehouse Worker I(Temporary) 4 4 4 Election Warehouse Worker II 1 _ 1 1 Elections Program Administrator 1 1 1 Elections Program Specialist I 1 1 1 Precinct Official I 1 1 - Precinct Official II 3 3 - Precinct Official III 1 1 - Temporary Election Clerk 10 10 10 — Temporary Precinct Official III 1 1 - Total 29 29 29 • 46 This page intentionally left blank COUNTY PHYSICIIS COUNTY PHYSICIANS DEPARTMENT SUMMARY • Mission Statement To render medical opinions, advise on medical matters and conduct physical examinations as requested by the Mayor's Office and other agencies of the County. Department Goals. Assist the County in creating a safe and healthy environment for its employees by providing professional medical service. Program Description 1. Provides pre-employment, PUC and other authorized physical examinations. 2. Provides review of workers' compensation claims. 3. Reviews certain sick leave cases. 4. Assists in police investigations and coroner's cases. 5. Advises County on medical matters. Program Objectives Continue to serve the County diligently as in the past. Funding Source and Position Count General Fund $192,000 General Fund 4 Grant Revenue - Grant Revenue Total Budget: $192,000 Total Number of Positions 4 47 COUNTY PHYSICIANS COUNTY PHYSICIANS Program Expenditures FY 2022-23 FY 2023-24 FY 2024-25 Actual Estimate Estimate Number of Positions 4 4 4 Salaries and Wages 132,797.26 133,826 192,000 Program Total 132,797.26 133,826 192,000 Personnel Position Summary FY 2022-23 FY 2023-24 FY 2024-25 Position Title Actual Estimate Estimate County Physician 1 1 1 Assistant County Physician - - 1 Assistant County Physician 1/2T 1 1 - Assistant County Physician 1/4T 2 2 2 Total 4 4 4 48 ELDERLY ACTIVITIES ELDERLY ACTIVITIES DEPARTMENT SUMMARY Mission Statement To provide a wide array of services for the public with excellence, integrity and aloha. Department Goals Coordinated Services Unit 1. To promote self-sufficiency by providing services to help recipients achieve, restore, or maintain independent living and self-direction. 2. To prevent or reduce premature or inappropriate institutional care through the provision of home-based care which would allow the recipient to remain in or return home. Retired & Senior Volunteer Program 1. To address critical community needs through significant volunteer services. 2. To provide a high quality volunteer experience and opportunities for persons 55 and older. 3. To ensure that volunteers are provided the needed orientation, in-service instructions, appropriate assignments, individual support and supervision, and recognition for their volunteer services. Nutrition—Congregate Nutrition Services 1. To provide meals to individuals 60 years of age and older in congregate settings. Each meal shall meet the recommended dietary allowance (RDA) as established by the Food and Nutrition Board of the National Academy of Sciences. Funding Source and Position Count General Fund $2,433,282 General Fund 56 Grant Revenue $1,488,675 Grant Revenue/Other 6 Other $ 251,086 Total Budget: $4,173,043 Total Number of Positions 62 49 ELDERLY ACTIVITIES DEPARTMENT SUMMARY Department Goals (continued) Nutrition—Home Delivered Meal Service 1. To deliver meals to the homes of individuals 60 years of age and older who are homebound due to illness or disability. Each meal shall meet the Recommended Dietary Allowance (RDA) as established by the Food and Nutrition Board of the National Academy of Sciences. • • 50 ELDERLY ACTIVITIES COORDINATED SERVICES UNIT Program Description The Coordinated Services Program for the Elderly (CSE)provides comprehensive direct services for adults 60 years and older, and individuals 18 years and older with disabilities as required by the Federal contract through Hawai`i County Office of Aging. Coordinated Services' 29 full-time staff are responsible for providing Information and Assistance, Outreach, Chore, Transportation, and Other Support Services such as Kupuna Care distribution, and Advocacy. Program Objectives The CSE staff will promote maximum independence, optimum health,personal dignity and self-enrichment by: 1. Providing information and assistance services to 5,000 older adults. 2. Providing outreach services to 900 adults. 3. Providing transportation services to 1,000 older adults and accomplishing 34,000 trips • annually. 4. Providing transportation services to 50 individuals less than 60 years of age with disabilities and accomplishing 1,000 trips annually. 5. Providing and completing 3,500 referrals. 6. Providing individuals with disabilities/older adults with 2,500 hours of chore services annually. Program Highlights • Staff provided 5,603 seniors with information and assistance services and 1,070 seniors with outreach services. There were 3,501 referrals which included food stamps, Medicaid, SSI benefits,housing assistance, legal aid, energy assistance, etc. • Staff provided transportation services to 58 individuals under 60 years with disabilities and accomplished 1,048 trips. • Staff provided transportation services to 1,146 seniors and accomplished 33,515 trips. • Staff issued the Hawai`i County Senior Identification Cards to 975 seniors. • Staff assisted clients with in-home chore services and provided a total of 2,615 hours. • During the months of February to March, CSE East Hawai`i staff assisted AARP with tax preparations. As a result, over 1,000 preparations were completed. 51 ELDERLY ACTIVITIES COORDINATED SERVICES UNIT Program Measures FY 2022-23 FY 2023-24 FY 2024-25 Actual Budget Estimate *Information and Assistance Unduplicated Number of Seniors Served 5,603 3,500 5,000 *Outreach Number of Seniors Served 1,070 900 900 *Transportation _Unduplicated Number of Seniors Served 1,146 1,000 1,000 Total Trips 33,515 34,000 34,000 Unduplicated Number of Persons w/Disabilities Under 60 years of age served 58 60 50 Total trips - 1,048 1,000 1,000 *Referrals 3,501 3,500 3,500 *Chore Total Hours 2,615 3,000 2,500 *Contract Purchase of Service Objectives for Title III Program Expenditures FY 2022-23 FY 2023-24 FY 2024-25 Actual Budget Request Number of Positions 31 31 31 Salaries and Wages 1,100,758.28 1,306,520 1,337,469 Operations 159,443.76 244,844 234,202 Equipment 178,640.88 101,000 23,000 Program Total 1,438,842.92 1,652,364 1,594,671 52 ELDERLY ACTIVITIES COORDINATED SERVICES UNIT Personnel Position Summary FY 2022-23 FY 2023-24 FY 2024-25 Position Title Authorized Authorized Request Account Clerk 1 1 1 Clerk III 1 7 1 1 Community Service Program Assistant I 8 8 8 Community Service Program Assistant I(Temp) 1 1 1 Community Service Worker I 8 8 8 Community Service Worker II 1 1- 1 Community Service Worker III ' 6 6 6 Community Service Worker III(Temp) 1 1 1 Depaitiuental Data Processing Coordinator I 1 1 1 Elderly Activities Operations Assistant Director 1 1 1 Program Director III(Older Adults) 2 2 2 Total 31 31 31 53 ELDERLY ACTIVITIES RETIRED AND SENIOR VOLUNTEER PROGRAM Program Description Mission To improve lives, strengthen communities, and foster civic engagements through volunteer service. The Retired and Senior Volunteer Program(RSVP)provides diverse and meaningful volunteer opportunities for persons 55 years and older. Through volunteering, RSVP volunteers are able to remain active, contributing members of the community thereby enhancing the overall quality of their lives. Their volunteer services also help private, non-profit, and public agencies (volunteer stations)to deliver services to meet a wide range of community needs. Some examples of RSVP volunteer assignments include: tutoring elementary students; helping in libraries; delivering meals on wheels; screening blood pressures; instructing senior crafts and activities; assisting with senior transportation; doing friendly visiting; entertaining in hospitals and care homes; helping at blood banks, food banks,non-profit health agencies and museums; staffing public information booths; helping in hospitals; beautifying public areas; and assisting with community events and special projects of agencies. Program Objectives Provide a variety of opportunities for retired and senior persons aged 55 or older to participate more fully in the life of their community through significant volunteer services. 1. Plan and coordinate diverse and meaningful volunteer opportunities to 1,000 persons 55 years and older. 2. Assist significantly in meeting community needs by providing 100,000 hours of volunteer service. 3. Facilitate volunteer services through 150 volunteer stations. 4. Provide 55 volunteers to assist in Food Basket Distribution. 5. Provide 25 volunteers to assist in Hawai`i County Nutrition Meals On Wheels Program. 6. Provide 20 volunteers to assist in AARP's Tax Preparation Program. 7. Provide 900 volunteers in other community priorities. 54 ELDERLY ACTIVITIES RETIRED AND SENIOR VOLUNTEER PROGRAM Program Highlights • We used an alternative method to recognize volunteers, which was approved by the federal grantor. Gift cards from various restaurants were provided to RSVP volunteers in place of a luncheon. • The RSVP program provided Accidental Liability Insurance for coverage of the volunteers. • Mileage reimbursements were processed for approximately 350 volunteers. • Ensured compliance with the Corporation for National and Community Service, AmeriCorps Seniors. • Worked in partnership on food distribution to provide volunteers for Food Basket and other agencies,volunteer support for Meals On Wheels, and Tax Aide assistance as specified under successful impact project per the Federal grant. • RSVP volunteers assisted with special projects such as the Hawai`i Island Adult Day Care Fundraiser and the Hawaii County Office of Aging's mass mailing. RSVP also provided volunteer support to other Elderly Activities Divisions. Program Measures FY 2022-23 FY 2023-24 FY 2024-25 Actual Budget Estimate Number of Volunteers 962 1,000 750 Number of Volunteer Hours 61,364 100,000 75,000 Number of Volunteer Stations 208 150 125 Number of Food Basket Volunteers-Kupuna Pantry 60 55 55 Number of Meals On Wheels Volunteers 7 25 25 Number of AARP Tax Prep Volunteers 25 20 20 Number of Other Community Priorities Volunteers 870 900 650 Program Expenditures FY 2022-23 FY 2023-24 FY 2024-25 Actual Budget Request Number of Positions 4 4 4 Salaries and Wages 188,833.68 228,796 239,116 Operations _ 115,030.08 157,861 159,351 Equipment - 4,242 3,752 Program Total 303,863.76 390,899 402,219 55 ELDERLY ACTIVITIES RETIRED AND SENIOR VOLUNTEER PROGRAM Personnel Position Summary FY 2022-23 FY 2023-24 FY 2024-25 Position Title Authorized Authorized Request Account Clerk 1 1 1 Community Service Program Assistant I 2 2 2 Program Director IV(Older Adults) 1 - 1 1 Total 4 4 4 56 ELDERLY ACTIVITIES NUTRITION PROGRAM Program Description Congregate Nutrition Services The Older Americans Act authorized funding for local community programs to provide nutrition services to the elderly. The congregate meal program is designed to provide older individuals, aged 60 and older, with at least one low cost,nutritious meal, five days a week in a congregate setting. The program includes nutrition and health education, health assessments,recreational activities and other appropriate services for older individuals. Home Delivered Meal Service The Older Americans Act authorized funding for local community programs to provide nutrition services to the elderly. The home delivered meals program or"Meals On Wheels" is an integral part of a community based health care system. Participants receiving home delivered meals are aged 60 and older and homebound due to illness or disability. The home delivered meals program provides once a week five nutritious meals delivered directly to the participants' home. Program Objectives Congregate Nutrition Services To provide 60,000 nutritious meals, each containing a third of the U.S. RDA,to 900 older individuals, aged 60 and older, at 15 congregate nutrition sites throughout Hawai`i County. Home Delivered Meal Service (Meals On Wheels) To deliver 60,000 nutritious meals, each containing a third of the U.S. RDA,to 300 frail, homebound older individuals, aged 60 and older, throughout Hawai`i County. 57 ELDERLY ACTIVITIES NUTRITION PROGRAM Program Highlights • P&R was notified that the Hawaii County Office of Aging is providing two Hotshot vehicles that will be arriving in late fall 2023. Funding for these vehicles was provided by HCOA CARES monies. • The Meals On Wheels East and West Hawai`i vendor, Hawai`i County Economic Opportunity Council (HCEOC), continued to adhere to federal requirements by providing modified meals lower in sodium, sugars and fats. • A new hire for the Community Service worker III 1/2-time position was hired for the Pahoa congregate site. Nutrition currently has six 1/2-time positions vacant. Program Measures FY 2022-23 FY 2023-24 FY 2024-25 • Actual Budget Estimate Congregate Nutrition Services Unduplicated Elderly Served 580 900 900 Total Meals Served 32,261 60,000 60,000 Home Delivered Meal Service Unduplicated Elderly Served 444 300 300 Total Meals Served 69,450 60,000 60,000 Program Expenditures FY 2022-23 FY 2023-24 FY 2024-25 Actual Budget Request Number of Positions 27 27 27 Salaries and Wages 585,312.32 745,018 779,596 Operations 790,559.66 1,3 89,132 1,3 84,232 Equipment - 1,625 12,325 Program Total 1,375,871.98 2,135,775 2,176,153 58 ELDERLY ACTIVITIES NUTRITION PROGRAM Personnel Position Summary FY 2022-23 FY 2023-24 FY 2024-25 Position Title Authorized Authorized Request Account Clerk 1 1 1 Clerk III 1 1 1 Community Service Program Assistant II 1 1 1 Community Service Worker III 1/2T 15 15 15 Home Delivered Meals Worker Hrly 6 6 6 Program Director IV(Older Adults) 1 1 1 • Van Driver 1 1 1 Van Driver 1/2T 1. 1 1 Total 27 27 27 • • • 59 This page intentionally left blank ENVIRONMENTAL MANAGEMENT I \ ENVIRONMENTAL MANAGEMENT DEPARTMENT SUMMARY Mission Statement To maintain a clean,healthy island environment and promote stewardship and sustainability by managing wastewater and solid waste services, waste reduction and resource recovery in a comprehensive, responsive, safe and efficient manner. Department Goals 1. To improve infrastructure, operations and procedures at the 21 transfer stations and to increase recycling rates, facility efficiency and reduce costs. 2. To educate the public regarding the department's facilities and approach to management of solid waste via public outreach methods. 3. To continue to educate the public on current recycling programs and the importance of reduce, reuse, and recycle. Make recycling easy, which helps with landfill diversion on the path to zero waste. 4. Continue to encourage and support the diversion of solid waste from existing landfills and maximize the reuse, reclamation, or re-purposing of our solid waste stream. 5. To repair, replace, or rehabilitate existing sewer infrastructure. 6. To continue the Wastewater Division's Asset Management Program to ensure efficient and effective operations. 7. To provide reuse water to the community to put treated wastewater effluent to beneficial • use. 8. Maintain a continuous improvement environment within the department so as to encourage increased productivity and efficiency. 9: Investigate and implement, where economically feasible, alternative wastewater treatment technologies. 10. Participate in the State and local effort on the cesspools conversion to ensure compliance by 2050. 11. To establish more robust self-sufficient funding programs for both solid waste and wastewater services. Funding Source and Position Count General Fund $2,194,410 General Fund 30 Grant Revenue - Grant Revenue/Other 2 Split Funding - Total Budget: $2,194,410 Total Number of Positions 32 60 ENVIRONMENTAL MANAGEMENT ADMINISTRATION Program Description The Environmental Management Director serves as technical advisor to the Mayor, Managing Director, Environmental Management Commission, and County Council on matters pertaining to wastewater treatment and disposal, solid waste processing and disposal, resource recovery,the recycling and disposal of all vehicles, and the removal of the derelict and abandoned vehicles. The Environmental Management Administration Office provides personnel management, accounting and billing support services as well as providing general supervision and control of the administration and operation of the Wastewater and Solid Waste Divisions and the Business Services Section. The Environmental Management Administration Office also provides personnel, clerical, technical and financial support for the Environmental Management Commission. Program Objectives 1. Establish sewer fee rates at a level to cover expenses of operations,maintenance, repairs, and replacements. 2. Maintain vehicle disposal fee system to assure financial self-sufficiency for the Vehicle Disposal program. 3. Improve the status of Wastewater accounts receivable. Reduce the average number of days in receivables by 5% annually. Reduce the percentage of balances over 90 days past due by 5% annually. 4. Maintain the status of Solid Waste accounts receivable with an average number of days in receivables less than 35 days and a percentage of balances over 90 days past due less than 2%. Program Highlights • Completed major renovations at the Wai`ohinu Recycling and Transfer Station. • Completed negotiations with the U.S. Environmental Protection Agency on a Countywide Administrative Order on Consent (AOC)regarding wastewater facilities. The AOC is expected to be signed in FY 2023-24. • Took on the enforcement of a new law that reduces the use of chemicals found in sunscreens. • Expanded the Derelict and Abandoned Vehicles Program to allow removal of vehicles off private property to clean up neighborhoods. 61 ENVIRONMENTAL MANAGEMENT ADMINISTRATION Program Measures FY 2022-23 FY 2023-24 FY 2024-25 Actual Budget Estimate Tipping fees as%of Solid Waste Fund expenditures 35% 30% 30% Vehicle Disposal Fund Fee paying for%of program 100% 100% 100% Days in Accounts Receivable in Wastewater Division 54 52 50 Days in Accounts Receivable in Solid Waste Division 32 31 31 %of Accounts Receivable over 90 days,Wastewater 30% 28% 27% %of Accounts Receivable over 90 days, Solid Waste 2% 2% 2% Program Expenditures FY 2022-23 FY 2023-24 FY 2024-25 Actual Budget Request Number of Positions 30 32 32 Salaries and Wages 1,275,645.39 1,815,299 1,977,650 Operations 1,045,641.61 191,535 202,385 Equipment 85,530.89 21,825 14,375 Program Total 2,406,817.89 2,028,659 2,194,410 62 ENVIRONMENTAL MANAGEMENT .__ ADMINISTRATION � Personnel Position Summary FY 2022-23 FY 2023-24 FY 2024-25 Position Title Authorized Authorized Request Director of Environmental Mgmt 1 1 1 Deputy Director of Environmental Mgmt 1 1 1 Account Clerk 4 4 4 Accountant I 3 3 3 Accountant III 1 1 1 Accountant IV 1 1 1 Business Manager 1 1 1 Clerk III 2 2 2 Contracts Clerk 1 1 1 Credit& Collections Clerk 1 1 1 Departmental Contracts Asst - 1 1 Environmental Mgmt Planner 1 1 1 Human Resources Program Specialist 1 1 1 Human Resources Technician I 1 1 1 Information&Education Specialist II 1 1 1 Private Secretary 1 1 1 Safety&Driver Improvement Coordinator 1 1 1 Safety&Driver Improvement Supervisor 1 1 1 SCADA Program Manager - 1 1 Senior Account Clerk 3 3 3 Student Helper I 3 3 3 Student Helper II 1 1 1 Total 30 ` 32 32 • 63 FINANCE FINANCE DEPARTMENT SUMMARY Mission Statement The Department of Finance provides efficient and effective financial services fairly, accurately and courteously. We serve our customers with pride and respect and enable other departments to carry out their mission. Department Goals 1. To facilitate an integrated county-wide financial needs plan. 2. To continue development and maintenance of fiscal policies and procedures for the County of Hawai`i. 3. To encourage networking to facilitate intra and inter-governmental working relationships. 4. To continue an ongoing customer service and public relations program that facilitates interaction with the public and other departments. 5. To continue an ongoing training program to improve employee skills, including technical training and mentoring for all personnel. 6. To continue a cross-training plan for employees for all core areas. 7. To develop and maintain written operational procedures that address the various functions of the Finance Department to promote proper and consistent service. Funding Source and Position Count General Fund . $18,423,327 General Fund 146 Grant Revenue $ 1,927,420 Grant Revenue/Other 19 Other $ 800,000 Total Budget: $21,150,747 Total Number of Positions 165 64 FINANCE ADMINISTRATION/BUDGET Program Description Administration The Office of the Director plans, directs, controls, and coordinates the activities of the Finance Department. The department head and staff advise the Mayor of the development and execution of administrative policies and assist the Mayor in the • preparation and execution of the operating and capital budgets. In addition,the Finance administration section provides certain auxiliary services to departments and agencies. The Budget Division plans, directs, and coordinates the formulation,preparation, execution,review and analysis of the County's operating budget and operating program. Budget also monitors budget appropriations and actual expenditures to ensure compliance with the law and also advises County officials on budgetary and long-range planning matters. Program Objectives Administration 1. Conduct training sessions, large and small group settings as needed, for county financial personnel. Desired outcome is to provide a training media for financial support staff 2. Maintain interaction and education for the public by participating in community meetings and by conducting workshops on the various finance areas, including budget,purchasing and real property tax related areas. 3. Conduct informational sessions or distribute instructive materials to division managers, supervisors and/or staff at least four times per year, covering new or changing regulations,rules and procedures that affect employee relations or benefits. 4. Refer procurement protests to Corporation Counsel within three working days of receipt. Budget 1. Plan, direct and execute the formulation of the county's operating budget. 2. Prepare transmittal letters,resolutions, and/or bills for the appropriate approvals and signatures for all,fully-completed requests for council action received three days prior to the County Council's submittal deadlines. 3. Provide guidance and assistance to departments/agencies to ensure the fiscal responsibility and accountability in developing the operating budget. 65 FINANCE ADMINISTRATION/BUDGETA . W Program Objectives (continued) 4. Receive and process County of Hawai`i nonprofit grant applications. Program Highlights Administration On June 21, 2023,we issued $99M in general obligation bonds. The proceeds of the bond were used to retire bond anticipation notes previously issued and to pay for the cost of certain capital improvement projects of the County including the Hilo Wastewater. Treatment Plant Project. On March 2, 2023, we also issued the Hawai`i County Community Facilities District No. 1-2021 (Kaloko Heights Project) Special Tax'Revenue Bonds Series 2023. Neither the full faith and credit nor the general taxing power of the County or the State of Hawai`i is pledged to the payment of these bonds. They are limited obligations of the County payable solely from the Special Taxes. Budget 1. A balanced budget of$833,406,623 was approved for FY 2023-24 in June 2023. 2. The Budget Office continued to provide guidance and assistance on budget/finance issues and items requiring legislative action. In FY 2022-23 the Office prepared 108 resolutions, 61 bills, four quarterly donation report letters and 155 transmittal letters on behalf of departments/agencies for County Council action. 3. The Budget Office processed 218 nonprofit grant applications for FY 2023-24. Seventy-five grants were awarded by the County Council totaling $2,497,500. 66 FINANCE ADMINISTRATION/BUDGET Program Measures FY 2022-23 FY 2023-24 FY 2024-25 Actual Budget Estimate Nonprofit Grant Agreements Processed 75 150 90 Request for Council Action Forms Processed 143 170 160 Training Sessions Held for County Fiscal Personnel 13 15 15 Program Expenditures FY 2022-23 FY 2023-24 FY 2024-25 Actual Budget Request Number of Positions 8 8 8 Salaries and Wages 686,733.99 704,713 816,432 _ Operations 17,180.88 23,870 29,370 Equipment 4,957.44 500 500 Program Total 708,872.31 729,083 846,302 Personnel Position Summary . FY 2022-23 FY 2023-24 FY 2024-25 Position Title Authorized Authorized Request _Director of Finance 1 1 1 Deputy Director of Finance 1 1 1 Budget Administrator 1 1 1 Budget Specialist 1 1 1 Clerk III 1 1 1 Human Resources Specialist II 1 1 1 Human Resources Technician I 1 1 1 Private Secretary 1 1 1 Total 8 8 8 67 FINANCE ACCOUNTS Program Description The Accounts Division maintains general accounting and fixed asset depreciation records of the County; provides useful, accurate and timely financial reports to the public and agencies;prepares payrolls and pension rolls;pays all obligations of the County; supports the Pension Board. Program Objectives 1. Close FY 2023-24 books and issue final June 30 Budget Status Report by October 15, 2024, and determine the General Fund's fund balance by September 30, 2024. 2. Obtain Certificate of Achievement for Excellence in Financial Reporting from the Government Finance Officers Association(GFOA) for the County's June 30, 2024 Annual Comprehensive Financial Report. 3. Close the books and have the monthly budget status reports available in FRESH within ten working days after the end of the month or close of the previous month, whichever is later, except for June, July,August, September, and October. 4. Support the FRESH (Financial and Resource Enterprise Software for Hawai`i County) system accounts payable, general ledger and payroll modules. This includes maintaining and keeping abreast of changes to the current modules that Accounts is responsible for, as well as,helping users and providing training when necessary. 5. Ensure that all claim payments made are proper and legal by pre-auditing 100% of payment requests for accuracy and propriety, returning items that are not accurate or proper to departments for correction. 6. Provide certificate of the availability of funds on County contracts within three working days of the contract's submission to Accounts Division. 7. Pay vendors promptly by issuing all warrants for claims within seven working days of the receipt of the invoice by Accounts Division. 8. Ensure that all employees receive the correct amount of pay and related benefits by pre-auditing 100% of payroll claims for accuracy and compliance with legal and contractual requirements and filing all required payroll tax forms and returns on time. • 68 FINANCE ACCOUNTS Program Highlights 1. The County received a Certificate of Achievement for Excellence in Financial Reporting from the Government Finance Officers Association for its June 30, 2022 Annual Comprehensive Financiat Report. 2. The Accounts division spearheaded the numerous discussions and analyses to enable the County to complete its selection of an Enterprise Resource Planning (ERP) software provider. We are currently working on negotiating a ten-year contract for a system that will include areas such as general ledger, budgeting,human resource management, payroll, capital asset management and accounts payable. This will replace the current system (FRESH),which is outdated and will no longer be supported. Program Measures FY 2022-23 FY 2023-24 FY 2024-25 Actual Budget Estimate Claims Checks&Electronic Funds Transfers Issued 39,766 38,000 40,800 Payroll Checks Issued 3,859 3,400 4,300 Direct Deposit Stubs Issued 60,281 61,500 61,500 Funds Maintained 44 44 44 Contracts,Amendments&Change Orders Certified . 1,310 950 1,150 Pensioners 15 15 13 Regular&Part-Time Employees 2,737 2,650 2,800 Program,Expenditures FY 2022-23 FY 2023-24 FY 2024-25 Actual Budget Request Number of Positions 13 14 14 Salaries and Wages 730,161.69 890,106 1,095,656 Operations 182,987.56 3,740,195 3,752,665 Equipment 2,854.60 100 100 Program Total 916,003.85 4,630,401 4,848,421 69 FINANCE ACCOUNTS Personnel Position Summary FY 2022-23 FY 2023-24 FY 2024-25 Position Title Authorized Authorized Request Account Clerk 1 1 1 Accountant II 2 2 " 2 Accountant V 1 1 1 Accounts Payable Supervisor 1 1 1 Assistant Controller - 1 1 Controller 1 1 1 Financial Systems Analyst 1 1 1 Payroll Specialist II 1 1 1 -- Pre-Audit Clerk I 3 3 3 Program Manager 1 1 1 Senior Account Clerk 1 1 1 Total 13 14 14 70 FINANCE INTERNAL CONTROL & TAT Program Description The Internal Control &TAT Division conducts periodic compliance checks related to cash handling procedures, inventory control policies, fraud detection, and other related financial security protocols. This division also established a transient accommodations tax collection and compliance section to receive,process, and reconcile Hawai`i County Transient Accommodation Tax(HCTAT)payments as well as initiate collection actions when required. Program Objectives Internal Control 1. Review departmental policies and procedures related to financial controls and asset protection. 2. Identify potential control weaknesses and develop enhanced security procedures to reduce opportunities for fraud, create additional accountability, and build greater public trust. Transient Accommodations Tax 1. Contact and collect on delinquent taxpayers with the establishment of the taxpayer activity reports. 2. Draft proposed installment/settlement agreement. 3. Draft proposed Director of Finance rules. Program Highlights • Assisted Community Development Block Grant—Disaster Recovery program with hiring an Internal Auditor and providing guidance to the Internal Auditor in executing performance reviews related to the CDBG-DR funding, conducting fraud, waste and abuse investigations related to the CDBG-DR funding, and identifying higher level risk areas within the program. • Developed a computer system to manage the Hawai`i County portion of the Transient Accommodations Tax including state filings,payments, and collection activities. • Began distributing taxpayer activity reports to taxpayers. 71 FINANCE INTERNAL CONTROL & TAT Program Measures FY 2022-23 FY 2023-24 FY 2024-25 Actual Budget Estimate IC-Surprise Cash Counts Conducted 0 6 6 IC-Division/Agency Policy&Procedure Reviews 1 4 4 TAT-Payments Received/Processed 31,010 33,000 35,000 TAT-Delinquency Notices Issued 0 1,500 1,500 TAT-Formal Collection Actions Initiated 0 10 10 TAT-Appeals Filed 0 30 30 Program Expenditures FY 2022-23 FY 2023-24 FY 2024-25 Actual Budget Request Number of Positions 4 4 4 Salaries and Wages 141,472.64 273,822 277,722 Operations 2,062.90 6,250 6,750 Equipment 4,408.16 1,200 700 Program Total 147,943.70 281,272 285,172 Personnel Position Summary FY 2022-23 FY 2023-24 FY 2024-25 Position Title Authorized Authorized Request Accountant I 1 1 1 Credit and Collection Clerk - - 1 Internal Control Manager 1 1 1 Senior Account Clerk 2 2 1 Total 4 4 4 72 FINANCE PROPERTY MANAGEMENT Program Description The Property Management Division is responsible for the acquisition and disposal of the County's real property including land,remnants, easements, sale of abandoned roads, buildings, other miscellaneous real property assets, equipment, and vehicles. This includes the acquisition of Right-of-Ways, Governor's Executive Orders for State owned lands, easements,right-of-entries, and other types of real estate interests in connection with the Department of Public Works, Department of Environmental Management, Department of Parks and Recreation and other general County purposes. The Property Management Division is responsible for being the office of record for the maintenance of records related to the County's acquisition and disposal of real and personal property assets. The division manages, administers, and maintains the fiscal responsibility for the leasing of private lands for County use in addition to leasing County land and buildings to private users. The division is responsible for the negotiation and acquisition of easements or land authorized by the County Council utilizing the Public Access, Open Space and Natural Resources Preservation Fund (FUND). Once land or easement is acquired with the FUND,the division is responsible to review, evaluate, recommend, and contract grant funding for the maintenance, management, and stewardship of these acquisitions to eligible stewardship grant applicants. This grant funding comes from the Preservation Maintenance Fund (MNT FUND). The financial public posting of both funds is the responsibility of the Property Management Division. The division supports the Public Access, Open Space and Natural Resources Preservation Commission(PONC) and transmits annual recommendations to the Mayor. In addition, PONC reviews and forwards recommendations to the Department of Finance on MNT FUND applicants. Program Objectives 1. Provide support for PONC in meeting its requirement of submitting its annual list of prioritized properties to the Mayor by December 31, 2024. 2. Provide support and maintain public posting of meetings, forms, information, financial reports, etc. on the county website for public documents. 73 FINANCE PROPERTY MANAGEMENT Program Objectives (continued) 3. Identify and initiate negotiations on the purchase of the next property pursuant to recommendations by PONC, the Mayor, and as authorized by the County Council. 4. Provide support for PONC as they review, evaluate, and make recommendations to the Director of Finance regarding applications for stewardship grants from the MNT Fund. 5. Provide support for grant awardees in the maintenance, stewardship, and management of properties acquired by the fund. 6. Provide support for the land management and right-of-way acquisition needs for all County departments. 7. Provide administrative and fiscal management of County leased properties and ensure leases are paid on time. 8. Dispose of surplus real property as requested by departments and authorized by the Director of Finance. 9. Dispose of used equipment or vehicles as requested by departments and authorized by the Director of Finance. 10. Maintain the Personal Use of vehicles as requested by departments and authorized by the Director of Finance. 11. Maintain the fixed assets of vehicles quarterly status reporting as requested by Risk Management and County Corporation Counsel. 12. Maintain the fixed assets record system of County property and submit the annual fixed asset report to the County Council. 13. Hold at least one public auction for the disposal of useable surplus County owned personal property. 14. Maintain all public posting on public websites or legal advertising relating to PONC and other Property Management events. Program Highlights The County acquired three fee simple properties consisting of 50.9 acres, located at Keauhou Bay,North Kona, and Halelua,North Kohala. We continue to preserve coastal areas, forests,natural beauty, buffer zones, natural resources, access to beaches,heiau, the Bay, and numerous cultural significant sites with the Fund. Presently,the division is working with Hawaiian Island Trust,who acquired matching funds from the U.S. Fish and Wildlife Service (USFWS)Recovery Land Acquisition (RLA) grant and other private donations. 74 • FINANCE PROPERTY MANAGEMENT Program Highlights (continued) The County is anticipating to co-hold, a Conservation Easement with the State of Hawai`i through its Board of Land and Natural Resources for Haloa `Aina, South Kona. The • property consists of 2,733 acres in South Kona dedicated to protecting and conserving wildlife habitat, a watershed,pristine native forest(Sandalwood,Koa, Mamane, `Ohi`a, etc.), numerus cultural sites, and a reforestation program. Program Measures FY 2022-23 FY 2023-24 FY 2024-25 Actual Budget Estimate Surplus personal property auctions 0 1 1 Surplus real property sales 0 1 1 Real property transactions 23 20 28 Program Expenditures FY 2022-23 FY 2023-24 FY 2024-25 Actual Budget Request Number of Positions 4 • 6 6 Salaries and Wages • 266,603.22 321,389 341,811 Operations 1,904,459.42 3,092,435 3,070,058 Equipment 0.00 82,900 100 PONC—Open Space Commission 5,907.19 5,140 5,140 • Program Total 2,176,969.83 3,501,864 3,417,109 • • Personnel Position Summary FY 2022-23 FY 2023-24 FY 2024-25 Position Title Authorized Authorized Request Property Management Specialist 1 1 1 Property Manager 1 1 1 Property Management Technician 1 1 1 Senior Account Clerk 1 3 3 Total 4 6 6 • 75 FINANCE PURCHASING Program Description The Purchasing Division assists all County agencies and programs in the purchasing of required goods and services in accordance with Hawai`i Revised Statute 103D, Finance Director Rules and Hawai`i County Purchasing Procedures. It is the mission of the Purchasing Division to procure quality goods and services that meet the user's needs, at a reasonable cost, in a fair and impartial manner, and with the maximum feasible amount of competition. Construction projects are procured through the Public Works Department. Program Objectives 1. Use technology effectively by processing 95% of all IFBs, RFPs and RFQs using Public Purchase,the division's chosen e-procurement system. 2. Conduct a minimum of three vendor outreach opportunities annually to promote "doing business with the County" and to encourage competition for future opportunities. 3. Provide outstanding customer service to departments and agencies for purchases less than the formal bidding limits,by completing the request for quotation process 95% of the time within ten working days of receipt. 4. Provide outstanding customer service by processing 95% of routine documents (invoice payment approvals, contracts, change orders and supplemental agreements) within two working days of receipt, including electronic approvals. 5. Conduct a minimum of three internal procurement trainings annually with County agencies to yield more effective procurement results. Program Highlights 1. The Purchasing Division worked hard to address a workload that was much higher than anticipated. These numbers are shown in the Program Measures chart,but to summarize,the team processed 370%more contracts, reviewed and routed 224% more Change Order and Supplemental documents, and approved 25%more invoices than was budgeted for. 2. The Purchasing Division managed several large procurements through to the contract stage,notably being the lead agency in a Cooperative with the Counties of Maui and Kaua`i for the furnishing and delivering of battery electric buses and chargers for all three counties, and the Enterprise Resource Planning System to replace the County's current financial software, and also recognizing and combining several past requirements into one to fulfill the County's Air Conditioning Maintenance requirements. 76 FINANCE PURCHASING Program Highlights (continued) 3. The Purchasing Division worked closely with Corporation Counsel to review the 1994 General Terms and Conditions and update them to current laws and regulations. 4. The Purchasing Division worked closely with Corporation Counsel to create and update standardized work templates for solicitations and special provisions,making work more efficient and streamlined for the client departments. Program Measures FY 2022-23 FY 2023-24 FY 2024-25 Actual Budget Estimate Purchase Orders Issued 2,541 2,000 2,500 Invoice Payment Approvals 11,844 9,500 11,000 Requisitions Received 2,644 2,000 2,500 Contracts Completed* 554 150 550 Advertised Formal Bids and Requests for Proposals 116 125 125 Informal Written Requests for Quotations 501 700 700 Contract, Change Order& Supplemental Agreement 839 375 750 Review for Compliance* Sole Source Approvals(Exceeding$25,000) 47 10 30 Professional Services exceeding$5,000 78 30 60 *As of FY 2022-23,measures include all contracts reviewed by the Purchasing Division(previously only Purchasing initiated contracts were reported) Program Expenditures FY 2022-23 FY 2023-24 FY 2024-25 Actual Budget Request Number of Positions 6 7 7 Salaries and Wages 278,210.34 392,396 427,415 Operations 102,250.87 166,200 166,200 , Equipment 660.00 250 250 Program Total 381,121.21 558,846 593,865 77 FINANCE PURCHASING Personnel Position Summary FY 2022-23 FY 2023-24 FY 2024-25 Position Title Authorized Authorized Request Buyer I 1 1 1 Buyer III 1 1 1 Contracts Clerk 1 1 1 Procurement&Specifications Specialist 1 2 2 Purchasing Agent 1 1 1 Student Helper I 1 1 1 Total 6 7 7 78 FINANCE REAL PROPERTY TAX Program Description The role of the Real Property Tax Division is to assess all real property in a uniform and equitable basis for purposes of real property taxation. All real property is assessed based on fair market value as of January 1. The division is also responsible for collecting all taxes,processing exemptions,programs, dedications and coordinating the appeals as imposed by Chapter 19, Hawai`i County Code, as amended. Program Objectives 1. Attain sales assessment mean ratio +/- 10% from the 100% assessment and attain a co-efficient of dispersion at+/- 15% of the mean ratio. 2. Maintain an active educational and informational program on real property taxation: 3. Initiate proceedings for two real property tax foreclosure sales to reduce the number of delinquent accounts and dollar amount of delinquent taxes owed to the County. 4. Mail 1,000 preliminary tax sale letters. 5. Close 1,000 delinquent accounts. 6. Attain processing of documents within four weeks of receipt from State of Hawai`i, Bureau of Conveyances. Program Highlights 1. The number of appeals decreased this past year. The past three years appeal counts were 345 in FY 2021-22, 835 in FY 2022-23 and 412 in FY 2023-24. While the past economic outlook and real estate trends have not held to a recession or"soft landing" as previously indicated, more economists are predicting values will soften by the end of the 2024 calendar year as interest rates continue to rise. During the end of FY 2022-23,there were two vacancies on the Board of Review which delayed the start of the appeal hearings. Once the County had confirmed two new Board members there were two appeal hearings. 2. The Division continues to work on the compliance review process for the homeowner's program. In the past four years,the compliance analyst has recaptured over $4,000,000. This process is expected to continue and recapture additional revenue. 79 FINANCE REAL PROPERTY TAX Program Highlights (continued) 3. In 2023,the County Council was busy with changes to the agricultural, homeowner • exemption and solar water heater programs. Finance Director Rules and Regulations, forms, information(both in hardcopy and website),procedures and guidelines relevant to the changes are being updated. Program Measures FY 2022-23 FY 2023-24 FY 2024-25 Actual Budget Estimate Parcel Count(taxable) 140,905 141,000 141,100 Parcel Count(non-taxable) 6,250 6,300 6,300 Number of Tax Bills(1st and 2nd half) 227,623 230,000 230,000 Number of Agency Records(1st and 2nd half) 63,759 64,000 64,000 Assessment Appeals 835 600 600 Number of Condominium Units 14,131 13,200 14,200 Current Year Balance at 6/30(millions) 10.3 15.0 15.0 Prior Year Balance at 6/30(millions) 16.7 10.0 14.0 Delinquent Taxes at 6/30(millions) 27.0 25.0 29.0 Sales Assessment Median Ratio 84% 90% 90% Coefficient of Dispersion 12% 11% 11% Appraisal Section Agricultural and Land Inspections 3,173, 3,700 3,700 Building Inspections 6,344 2,000 3,000 Appeal Inspections 835 600 600 Clerical Section Exemptions Processed 4,996 5,000 6,500 Amended Assessment Notices Prepared 1,034 800 900 Half Year Exemptions Processed* 1,173 1,200 1,200 Collections Section __ _ Current Year Collection(Targeted Revenue) 441,694.702 430,000,000 463,000,000 Prior Year Collection(Targeted Revenue)- 10,314,408 15,000,000 15,000,000 Total is included in Current Year Collection (Targeted Revenue) Delinquent Accounts Closed 6,131 1,000 1,000 Foreclosure Action: 2 2 2 Properties Sold 156 225 200 RPT Revenues Collected(not including surplus) 553,207 800,000 600,000 Mapping Section Total Documents Processed 13,600 14,000 14,000 Ownership Changes 13,176 13,400 13,500 Revised Parcels 424 600 500 *New Measure implemented as of FY 2023-24. 80 . FINANCE REAL PROPERTY TAX Program Expenditures FY 2022-23 FY 2023-24 FY 2024-25 Actual Budget Request Number of Positions 47 51 51 Salaries and Wages 2,437,732.49 2,959,361 3,160,156 Operations 1,213,625.77 . 1,847,135 1,810,195 ' Equipment 15,757.31 164,170 26,170 Program Total 3,667,115.57 4,970,666 4,996,521 Personnel Position Summary ' FY 2022-23 FY 2023-24 FY 2024-25 Position Title + Authorized Authorized Request Abstractor I 4 4 4 Abstractor II 1 1 1 Accountant II 1 1 1 Assistant County RP Tax Administrator 1 1 1 Cashier II 2 2 2 County Real Property Tax Administrator 1 1 1 Geographic Information System Analyst II 1 1 1 Real Property Appeals Board Clerk 1 1 1 Real Property Appraiser IV 12 12 12 Real Property Appraiser V 2 2 2 Real Property Appraiser VI 1 1 1 Real Property Tax Appraisal Assistant I - 1 1 Real Property Tax Clerk 12 12 12 Real Property Technical Officer 1 1 Real Property Valuation Analyst III 3 3 3 Senior Account Clerk 1 1 1 Supervising Real Property Tax Clerk II 1 1 1 Tax Collection Assistant 3 4 4 _ Valuation Analyst Assistant Clerk - 1 1 Total 47 51 51 81 FINANCE DISK MANAGEMENT Program Description The Risk Management Division is responsible for developing and implementing a program to manage risk in order to protect County assets,minimize the interruption of vital services, provide a safe environment for the public and County employees, and reduce the cost of accidents and other fmancial losses. Program Objectives 1. Continue to develop the Risk Management Division and respond to inquiries,requests for assistance and consultation. 2. Annually meet/communicate and collaborate with departments to discuss current risk issues, assess the policies and procedures in place and make necessary modifications to reduce risk and improve regulation compliance. 3. Annually review the County's self-insurance program and research insurance industry products to determine the most advantageous program to reduce potential financial loss and provide adequate protection. 4. Meet annually/semi-annually with the Risk Management Committee to discuss activity and current risk issues. 5. Meet monthly with the Safety Division Administrator to discuss areas of safety concern and schedule safety and training programs to minimize the impact of such concerns. Program Highlights • Performed analysis of the County's self-insured program with potential options conditioned upon the availability of both underwriting exposure data(e.g. payroll by WC Class Code) and loss payout data(for Liability and Workers' Compensation). • For Lifeguard/water safety exposure, the decision was made to procure General Liability insurance coverage, effective July 1, 2022. • For both Excess Liability and Cyber Risk, quotes were obtained and reviewed; however,the cost/benefit assessments did not warrant a decision to purchase insurance in lieu of remaining solely on a self-insured basis. • Continued refinement of statement of values for property insurance. Both for record purposes and to address heightened insurance underwriting scrutiny. Also,to negate inclusion of a margin clause endorsement which could negatively impact potential claim recovery dollars by the County. 82 FINANCE RISK MANAGEMENT Program Highlights (continued) • Maintained the database for liability losses enhanced with litigated cases by Corporation Counsel. Potentially to assess incidents/accidents to identify and target areas for accident investigation and hazard correction. • Ensured appropriate contractual risk transfer by reviewing and affording recommendations to contracts presented by various departmental requests. Program Measures FY 2022-23 FY 2023-24 FY 2024-25 Actual Budget Estimate _ Department consultations held re risk factors 40 20 35 New risk management initiatives carried out 5 6 5 Risk Management Committee meetings 0 1 0 Insurance evaluation and procurement 15 17 15 Safety Division meetings re:training 12 12 12 Program Expenditures FY 2022-23 FY 2023-24 FY 2024-25 Actual Budget Request Number of Positions 1 1 1 Salaries and Wages 112,880.00 115,888 127,504 Operations 248.65 925 925 Equipment - 100 100 Program Total 113,128.65 116,913 128,529 Personnel Position Summary FY 2022-23 FY 2023-24 FY 2024-25 Position Title Authorized Authorized Request Risk Management Officer 1 1 1 Total 1 1 1 83 FINANCE TREASURY Program Program Description The Treasury Division collects, manages, and invests the County's cash. Treasury arranges financing (municipal bonds) for capital improvement projects and improvement districts. This office assists in the improvement district(ID) and Community Facilities District(CFD) formation process and administers the ID/CFD after the loan/bonds are issued. Major accounting functions performed include the receipting of all revenues, reconciliation of bank accounts, and accounting of tax-exempt capital improvement expenditures. Program Objectives 1. Invest 99 percent of all funds in interest-bearing accounts or certificates. 2. Maintain sufficient liquidity to meet cash requirements. 3. Maximize interest income by attaining budgeted projection while ensuring the safety of County funds. 4. Reconcile monthly statements within 30 days of receipt. Program Highlights On June 21, 2023, we issued$99M in general obligation bonds. The proceeds of the bond were used to retire bond anticipation notes previously issued and to pay for the cost of certain capital improvement projects of the County including the Hilo Wastewater Treatment Plant Project. On March 2, 2023,we also issued the Hawai`i County Community Facilities District No. 1-2021 (Kaloko Heights Project) Special Tax Revenue Bonds Series 2023. Neither the full faith and credit nor the general taxing power of the County or the State of Hawai`i is pledged to the payment of these bonds. They are limited obligations of the County payable solely from the Special Taxes. 84 FINANCE TREASURY Program Measures FY 2022-23 FY 2023-24 FY 2024-25 Actual Budget Estimate Improvement District 3 3 3 General Obligation Bonds 18 18 17 Petty Cash Vouchers Paid 86 50 50 Treasury Receipts Handled 16,187 16,000 16,000 State Revolving Fund(SRF)Loans 10 10 10 Percent of Cash Invested 100% 100% 100% Rate of Return on Amount Invested 1.77% 0.75% 2.725% Program Expenditures FY 2022-23 FY 2023-24 FY 2024-25 Actual Budget Request Number of Positions 6 6 6 Salaries and Wages 348,265.51 371,060 394,628 Operations 22,830.11 44,778 45,278 Equipment 21,462.16 1,000 1,000 Program Total 392,557.78 416,838 440,906 Personnel Position Summary FY 2022-23 FY 2023-24 FY 2024-25 Position Title Authorized Authorized Request Account Clerk 1 1 1 Accountant I 1 1 1 Accountant III 1 1 1 Pre-Audit Clerk I 1 1 1 Senior Account Clerk 1 1 1 Treasurer 1 1 1 Total 6 6 6 85 FINANCE VEHICLE REGISTRATION AND LICENSING Program Description The Vehicle Registration and Licensing Division administers the functions of driver licensing, commercial driver licensing,motor vehicle registration,periodic motor vehicle inspections, and issues bicycle, dog, and business licenses. The Driver's License Section issues Driver's Licenses, Commercial Driver's Licenses and State Civil Identification. The Motor Vehicle Registration Section issues vehicle, bicycle, select business registrations and dog licenses. The Motor Vehicle Control Section authorizes and monitors Vehicle Inspection providers. Program Objectives Vehicle Registration 1. Process mail within ten business days from date received. 2. Recommend and implement at least one change in operations to enhance customer service experience. 3. To have 90 percent of`Service Excellence Surveys' indicate "Excellent" overall efficiency rating in responding to customer concerns. Licensing S 1. Respond to inquiries and requests for renewals/duplicates by mail within ten business days from date received. 2. Recommend and implement at least one change in operations to enhance customer service experience. 3. To have 90 percent of`Service Excellence Surveys' indicate"Excellent" overall efficiency rating in responding to customer concerns. Periodic Motor Vehicle Inspection 1. Conduct at least 560 inspections of stations issuing safety checks. 86 • FINANCE VEHICLE REGISTRATION AND LICENSING Program Highlights • The total number of licensed drivers showed an increase of 4,602 licensed drivers bringing the total licensed drivers at the end of 2022 to 142,016. Individuals holding a motorcycle license increased by 331 licensed drivers bringing the total number of motorcycle licenses to 10,221. • We saw a decrease of 53 licensed commercial drivers,the total commercial driver license at the end of 2022 was 2,646. • The enforcement of REAL ID compliant driver's license and state identification credentials marked with a white star within a gold circle is scheduled to take place on May 7, 2025. Travelers may continue to use current credentials without the white star within a gold circle until May 7, 2025. • State identification issuance decreased by 1,033. Total State IDs issued at the end of 2022 was 20,050. • 29,097 individuals utilized our vehicle registration online renewal application, a decrease of 2,643 users. • 53,168 individuals utilized our registration renewal kiosks located at various sites around the island. 87 FINANCE __ _VEHICLE REGISTRATION AND LICENSING Program Measures FY 2022-23 FY 2023-24 FY 2024-25 Actual Budget Estimate Vehicles(Registrations Processed) 217,319 207,912 214,261 MV Transfers 39,568 43,423 39,522 Duplicate Certificates 8,516 6,500 7,660 Non-Resident Permits 27 30 28 Business and Occupation Licenses 59 45 50 Bicycle Licenses 2,429 3,000 2,400 Dog Licenses 976 2,200 980 Subpoena Certificates 2,153 950 2,100 Written Driver's Tests 8,422 6,956 7,628 Driver Road Tests 6,420 6,500 6,591 Driver's License Issued 24,386 23,000 25,154 CDL Written Driver's Tests 1,369 1,100 1,327 State Identification Cards 5,318 3,500 5,042 Inspections of Safety Check Issuers 362 560 560 Program Expenditures FY 2022-23 FY 2023-24 FY 2024-25 Actual Budget Request Number of Positions 68 68 68 Salaries and Wages 2,635,775.55 3,786,192 3,904,184 Operations 987,234.54 1,619,347 1,596,455 Equipment 40,504.22 81,440 93,283 Program Total 3,663,514.31 5,486,979 5,593,922 88 FINANCE VEHICLE REGISTRATION AND LICENSING Personnel Position Summary FY 2022-23 FY 2023-24 FY 2024-25 Position Title Authorized Authorized Request Accountant I 1 1 1 Clerk III 4 4 4 Driver License Examiner I 9 9 9 Driver License Examiner II 3 3 3 Motor Vehicle Control Inspector I 2 2 2 Motor Vehicle Control Inspector II 2 2 2 Motor Vehicle Registration Clerk I 2 1 1 MV Financial Responsibility Clerk I 2 2 2 Senior Account Clerk 1 1 1 Student Helper I 1 1 1 Supervising Driver License Examiner 1 1 1 Supervising DL Financial Responsibility Clerk 1 1 1 Supervising Motor Vehicle Registration Clerk 1 1 1 Supervising Vehicle Registration&Licensing Clerk 2 2 2 Vehicle Registration&Licensing Administrator 1 1 1 Vehicle Registration&Licensing Clerk 35 36 36 Total 68 68 68 Cost for one of the Motor Vehicle Registration Clerk I,eight of the Vehicle Registration&Licensing Clerk,two Driver License Clerk III, one MV Financial Responsibility Clerk,two Driver License Examiner II and four Motor Vehicle Control Inspector(I&II)positions are reimbursed by the State Department of Transportation. 89 FIRE w..,w..w:._._. ..._._...w... ....�........:..z..... F. ..._: _.wr. .. FIRE DEPARTMENT SUMMARY 'Mission Statement First in fire protection and emergency services with trained professionals—dedicated to serve with pride, honor, and compassion. Department Goals 1. Sustain and Consistently Enhance our Emergency Response Service 2. Promote Workplace Safety and Compliance 3. Maintain Up-to-Date Policies, Procedures,MOAs, MOUs . 4. Management of a Robust Fire Prevention and Education Program 5. Promote Workforce Excellence and Professional Development 6. Advance Health and Wellness Initiatives 7. Optimize Resource Allocation and Effective Fiscal Management 8. Implement Innovative Technology and Data-Driven Decision Making 9. Maintain and Improve Infrastructure and Assets 10. Uphold Governance, Compliance, and Risk Management Standards Funding Source and Position Count General Fund $44,716,216 General Fund 450 EMS Contract Revenue $27,000,000 Grant Revenue/Other 139 Hapuna/Kua Bay Lifeguard Contract $ 1,211,527 Split Funding: GF/Grant/Other 31 Grant Revenue $ 1,341,275 Other $ 195,000 Total Budget: $74,464,018 Total Number of Positions 620 90 ������� �L'���u� �� ..~ .......... , ..... ,_,~~_�_~~_~~_^�~_~ ORGANIZATIONAL CHART Division ]0i-mnuh 8mcdmm Fiscal Branch Administrative Division -- Human Resources Branch | Fire Response Section Emergency Operations | Branch . { EMS Response Section / East Haxvaii CIS Section ' | Emergency Operations Ocean Safety Operations _ | Division Branch | West Haxvail CIS Section ' Office of the Fire Chief -- Volunteer Operations / | Branch --'— / Rescue Response Section Special Operations ' Branch -- | HaznnatResponse | Section | Vehicle Maintenance EK�SSemicesBronch | d 6ection Auxiliary Services Branch Emergency | Communications Section | / Support Service Vo|unteerSerx�esice Division Logistics Section | Branch | . | | Training Branch ! Fire Prevention Branch 9} FIRE ADMINISTRATIVE DIVISION Program Description The Hawai`i Fire Department's Administrative Services Division is responsible for the Fiscal and Human Resources Branches. This Division operates in support of the department and the underlying mission of all-hazards response. The goal of the division is to provide the administrative documentation and accountability for the effective management of personnel, services, and equipment. The Fiscal Branch is responsible for all aspects of the department's finances, including billing, collection, procurement of goods and services, equipment and apparatuses, accounts payable,payroll, management of grant and private funds, and recovery of disaster relief funds. It provides short- and long-range financial planning and prepares and manages the department's operating and capital program and budget; and provides reports and information pertaining to the financial status of the various funds. The Fiscal Branch provides fiscal and administrative support to 20 fire stations, a mechanic shop, a warehouse, a communications center, volunteer stations, and the Ocean Safety Division. The Human Resources Branch is responsible for the proper documentation and preparation of personnel records/actions to include but not limited to the coordination of employee's benefits such as health coverages,the Premium Conversion Plan as well as Flexible Spending Plan, dependent care enrollment, Employees Retirement System enrollment, beneficiary designations, Family Medical Leave Act(FMLA)requests, workers' compensation, Total Administrative Services Corporation(TASC) benefits, reallocations, preparation of various departmental reports for the Occupational Safety and Health Administration(OSHA) and Federal Aviation Administration(FAA),promotions, recruitment, and personnel files. Additionally, the branch is responsible for the preparation and disposition of investigations, drug and alcohol testing, and disciplinary actions as necessary. Program Objectives Administration: 1. Evaluate the Strategic and Long-Term Plan for the Department and have changes published by the end of the second quarter within the fiscal year. 2. Have at least 35% of the policies and procedures reviewed and updated by the end of the fiscal year. Fiscal Branch: 1. Process and pay invoices within 30 days of receipt at least 90% of the time. (Goal 1) 92 FIRE ADMINISTRATIVE DIVISION 2. Payout cash in lieu of vacation(CILV) within 90 days of termination at least 95% of the time. 3. Update the records retention schedule by mid-year. 4. Move from paper records to electronic records in Laserfiche at least 25%per quarter. 5. Update and manage option years for contracts that may be expiring at least 45 days prior to the expiration date. Human Resources Branch: 1. Process personnel actions within 15 working days of receipt. 2. Continue to process HR-related items in an efficient manner to meet scheduled deadlines countywide and fulfill the needs of our department. Successfully meet 95% of processing deadlines. 3. Develop a department recruitment program and participate in 75% of job fairs and recruiting meetings scheduled by the Directorate of Human Resources. 4. Manage the recruitment of new personnel and promotional actions at least 30 days prior to the effective date in 90% of the actions. 5. Manage.personnel actions of employees within 30 days of receipt and with less than a 10% error rate. Program Highlights • The Fiscal Branch was able to fill several positions which has enhanced the branch's ability to process and complete fiscal documents in a timely manner. • A reorganization of the department's budget has allowed for greater control and accounting of funding allocation. • Several of the staff have attended training and seminars which has contributed to a more efficient process. • The Human Resource Branch has had great success in providing the necessary paperwork for numerous hiring actions and promotional opportunities in the past year. This work has been accomplished on time. • The Human Resources Branch has.assistedin the development of over 16 new positions. • The Human Resources Branch has handled all COVID-19 mandates and testing criteria for over 400 personnel. 93 FIRE ADMINISTRATIVE DIVISION Program Measures FY 2022-23 FY 2023-24 FY 2024-25 Admin Actual Budget Estimate 1.Evaluate and Publish Plans by 2nd QTR FY 45% 60% 100% 2.Policies/Procedures/MOA/MOUs updated(35%) 35% 45% 35% Fiscal Branch: 1.Invoice Settlement within 30-days,90% 85% 90% 90% 2.Pay-out of CILV's within 90 days,90% 100% 95% 95% 3.Records Retention Schedule Mid-Year Mid-Year *** 4.Transition to Electronic Records 25%per Qtr. 15% 25%per Qtr. *** 5.Option Years for Contracts 45-days 0 45-Days *** 1.Dollar value of grants applied for $557,180 $600,000 $5,000,000 2.Dollar value of grants received $494,900 $600,000 $5,000,000 Human Resources Branch: 1.Process Actions within 15 working days 100% 100% 100% 2.Process Deadlines 80% 95% 95% 3.Recruitment Plan and Job Fair Participation Deferred 75% 75% 4.Recruitment and Promotion Actions>30 days 80% 90% 90% 5.Personnel Actions within 30 days,<10%Error 5% 10% 10% ***Program Measure being phased out. Program Expenditures *See Fire Operations Branch 94 FIRE ADMINISTRATIVE DIVISION Personnel Position Summary FY 2022-23 FY 2023-24 FY 2024-25 Position Title Actual Budget Request County Funded(FIRE)23 positions Fire Chief 1 1 1 Deputy Fire Chief 1 1 1 Account Clerk 2 2 1 Accountant I 1 1 1 Accountant III 1 1 1 Accountant IV 1 1 1 Assistant Fire Chief 2 2 2 Clerk III 2 1 1 Fire Captain 6 6 2 Fire Equipment Operator 6 6 6 Human Resources Assistant 1 1 1 Human Resources Program Specialist 1 1 1 Private Secretary 1 1 1 Safety Specialist II 1 1' - Fire Safety Specialist - - 1 Senior Account Clerk - - 1 Student Helper I 1 1 1 State Funded(EMS) 4 positions Accountant I 1 1 1 Clerk III 1 - - Human Resources Technician I 1 1 1 Senior Account Clerk 2 2 2 Split Funding 2 positions Accountant I(.5Fire/.505) 1 1 1 Account Clerk(.5Fire/.5EMS) 1 1 1 Total 35 33 . 29 95 FIRE FIRE RESPONSE SECTION Program Description The Emergency Operations Division represents the service delivery of emergency response and emergency mission performance components (all-hazards) of the Hawai`i Fire Department. The Emergency Operations Division is dependent upon the support and assistance of other divisions, branches, and sections of the organization, in the development of the program budget. The Emergency Operations Division is tasked with the delivery and performance of fire and emergency response to natural and manmade incidents on the Island of Hawai`i. In addition to public sentiment or customer satisfaction and expectations, the various programs are measured against recognized industry standards such as those established by the National Fire Protection Association(NFPA). Such standards support a more qualitative and quantitative assessment of program performance. Program Objectives 1. Provide adequate manpower and equipment to respond to 90% of alarms within the turnout and aggregate response times as adopted by the State of Hawai`i and industry standards if specific response criteria are not established. 2. Maintain minimum staffing in accordance with approved levels for 95% of the year. 3. Establish a required equipment list, life cycle replacement program, and maintenance cycle criteria for emergency response and support functions by the end of the 2nd quarter of FY 2023-24. 4. Develop, staff, and utilize a Promotion, Transfer, and Recruit standard operating procedure by the 1st quarter of FY 2023-24 with a less than 10% annual error rate. 5. Establish a comprehensive annual budget to ensure that operational needs are captured and programmed for resolution 30 days prior to the budget input deadlines. Program Highlights • The Response Division published the first minimum staffing criteria for emergency response. This has established minimum service level objectives in accordance with the industry standard. • Secured numerous apparatuses to include a big dog tanker, brush truck and class A pumper through donations. • Established mobile data terminals within all primary response apparatus. 96 FIRE ..:__r:_.:w:::w::...:.... x w..........,,_....:. :.. ..,.:.._ .w:.,_r.........:.....H... ._ w..w:...r.,. ..:._....... ........._...w... .._v., ..,.. _r . v FIRE RESPONSE SECTION • Program Measures FY 2022-23 FY 2023-24 FY 2024-25 Statistical Relevant Data: Actual Budget Estimate Fire Calls 1,200 1,400 1,456 EMS/Rescue Calls 22,000 22,500 24,235 Hazardous Conditions 350 400 416 Special Service 2,200 2,500 2,600 Good Intent 4,200 4,500 4,600 False 450 500 520 Other/Weather/Disasters . 35 50 52 Total: 30,435 31,850 33,874 Objective Measures of Success: Firefighters Per 1000 population 1 1 1 1.Manpower/Equipment for 90%of ART 19% 90% 90% 2.Maintain minimum staffing levels 80% 95% 95% 3.Equipment and Life Cycle Plan Deferred 2'Qtr.FY23 End of FY 24 4.Develop a Promotion,Transfer,&Recruit Plan 0 <10%Error <10%Error 5.Annual Budget Submittals Deadlines 0 >30 Days >30 Days Fire Suppression On-Scene Time(<4 min.) 7.84% 6.21% 10% Average chute time under 80 seconds 29.57% 30.54% 35% Program Expenditures FY 2022-23 FY 2023-24 FY 2024-25 Actual Budget Request Number of Positions 204 204 207 Salaries and Wages 30,420,178.46 32,490,729 34,916,423 Operations 3,587,634.33 3,940,313 3,553,906 . Equipment 135,135.90 276,500 1,256,000 Program Total 34,142,948.69 36,707,542 39,726,329 97 • FIRE FIRE RESPONSE SECTION Personnel Position Summary FY 2022-23 FY 2023-24 FY 2024-25 Position Title Actual Budget Request County Funded(FIRE) 193 positions Battalion Chief 6 6 7 Fire Captain 36 36 42 Fire Equipment Operator 48 48 48 Fire Fighter 90 90 93 Fire Helicopter Pilot - - 3 Federal Funded(SAFER Grant) 0 positions Fire Captain 6 6 -* Fire Fighter 3 3 -* Split Funding(FIRE 50%/EMS 50%) 14 positions Fire Fighter 15 15 14 Total 204 204 207 *SAFER Grant Funding Expires 98 FIRE EMS RESPONSE SECTION Program Description The Emergency Medical Service Response Section is a part of the Emergency Operations Division. However, it is solely responsible and contracted by the State of Hawai`i to provide Emergency Medical Service (EMS) ambulance service for the County of Hawai`i. Although personnel in this section are trained in the disciplines of fire and other all hazards response, their main focus is to provide Emergency Medical Service (EMS)response, treatment and transport. Program Objectives 1. Provide for the arrival of an advanced life support(ALS) company within an eight- minute response time to 90% of incidents in urban settings and 15 minutes in rural settings. 2. Meet return of spontaneous circulation(ROSC)rate for 10% of witnessed and cardiopulmonary resuscitation(CPR) initiated cardiac events. 3. Provide for full time advanced life support(ALS) coverage on medic units for 90% of calls. 4. Ensure body substance isolation is used on responses with a less than 5% exposure or needle stick risk. 5. Provide response to the community with a less than 5% instance of complaints. Program Highlights • The Emergency Medical Services Branch has been a leader and participant in the Fentanyl Awareness Education Initiative. This has included multiple community educational presentations. • The Emergency Medical Services Branch has assisted in the training of two recruit classes for Emergency Medical Technicians and assisted the Kapi`olani Community College Emergency Medical Technician Registration Process. • The Emergency Medical Services Branch assisted with Fire/hazardous Materials Specialist II (FMS II)vacancies island wide. Several initiatives have been developed by the Emergency Medical Services Branch to alleviate staffing issues. 99 FIRE • EMS RESPONSE SECTION Program Measures FY 2022-23 FY 2023-24 FY 2024-25 Number of Responses: Actual Budget Estimate EMS/Rescue 22,555 ' 23,457 24,235 EMS personnel Per 1000 population 1 1 1 EMS cost per call $550 $508 $564 Objective Measures of Success: 1.Manpower/Equipment for 90%of ART 85% 90% 90% 2.ROSC for 10%of Cardiac Events 6.9% 10% 10% 3.ALS Coverage for 90% 94% 90% 90% 4.Body Substance Isolation Issues for<5% <1% <5% <5% 5.Complaints<5% <2% <5% <5% Program Expenditures FY 2022-23 FY 2023-24` FY 2024-25 Actual Budget Request Number of Positions _ 96 96 97 Salaries and Wages 12,902,728.92 14,799,686 15,630,607 Operations 974,282.80 1,500,000 1,550,000 Equipment 2,868,398.05 2,608,282 2,898,592 Program Total 16,745,409.77 18,907,968 20,079,199 Personnel Position Summary FY 2022-23 FY 2023-24 FY 2024-25 Position Title Actual Budget Request State Funded(EMS)96 positions Fire/EMS Specialist I 2 2 5 Fire/EMS Specialist II 48 48 48 Fire Fighter(EMT) 46 46 43 Split funded(County/EMS) 1 position Fire/EMS Specialist I - - 1 , Total 96 96 97 100 FIRE OCEAN SAFETY OPERATIONS BRANCH Program Description The Ocean Safety Branch is tasked with the development and delivery of ocean safety operations and public safety education programs utilizing a team of highly skilled and dedicated Water Safety Officers. It maintains safety services,promotes preventative actions, and facilitates basic emergency life support functions. The Branch is the principal resource and consultant on all matters relating to ocean safety on the Island of Hawai`i. Program Objectives 1. Provide for the safety of the public through maintaining tower staffing 90%of the time during normal park hours for all publicly guarded beaches. 2. Manage,prepare, and participate in the Big Island Junior Lifeguard program with the Hawaiian Lifeguard Association(HLA) at four locations:_Hilo, Punalu'u,N/S Kona, and Hapuna and ensure that employee participation is available 95% of the time. 3. Identify, inspect and repair all equipment to maintain readiness for 95% of all publicly guarded beaches. 4. Provide response to the community with a less than 5%instance of complaints. 5. Maintain electronic records on beach management and public contacts, which shall be reported by the first week of the month with less than a 5% error rate. Program Highlights • The Ocean Safety Branch has been responsible for numerous life-saving activities. The ability to be flexible in staffing has allowed lifeguard coverage for most of the established requirements. • Entered consultation with the Collective Bargaining Unit to convert part-time positions into full-time positions. • Received and fielded two new rescue watercrafts (jet skis and trailers)to beaches on the island. 101 FIRE OCEAN SAFETY OPERATIONS BRANCH Program Measures , FY 2022-23 FY 2023-24 FY 2024-25 Actual Current Goal 1.Tower Staffing 80% 90% 90% 2.Junior Life Guard Program Staffing Deferred 95% 95% 3.Equipment Maintenance Program Readiness 0 95% 95% r 4.Complaints <2% <5% <5% 5.Electronic Reports Error Rate 0 <5% <5% Program Metrics Statistical Relevant Data: FY 2022-23 FY 2023-24 FY 2024-25 Actual Budget Estimate Beaches with WSO Staff/Patrolled 11 12 12 Persons Served at Beaches 3,707,709 4,000,000 4,000,000 Beach/Park Rule Violations 4,995 15,000 15,000 Preventative Actions 571,848 900,000 900,000 Minor First Aid 9,129 10,000 10,000 Public Contacts 520,411 700,000 700,000 Individuals Rescued at Beaches 317 550 550 Major First Aid Given at Beaches 200 300 300 Resuscitations 2 25 25 Drownings 4 10 10 Surfing Accidents 33 140 140 Scuba Accidents 0 5 5 Jump Dive Accidents 2 5 5 I.R.B.Assistance 12 5 5 Ambulance Assistance 75 150 150 Helicopter Assistance 1 10 10 Police Assistance 3 10 10 Lost Child 2 3 3 Shark Attack 0 2 2 Jellyfish/Man o`War Sting 35 10 10 102 FIRE n„..:. :...,c.:...............:.r..:..,.;.,,.:,^.,:.:.w:...,::•.w.�a:r..v:n:.:..,......:::.....::..,:Rd.:.^.,..:.+.».....,:....,..:.w;.c.r.......,...,:::...:....,...........;;.,.............,:.:..,:.......::....:........w..::...,.....::....,.....,.........,::.....:.......... OCEAN SAFETY OPERATIONS BRANCH Beach Attendance Location FY 2022-23 FY 2023-24 FY 2024-25 Actual Budget Estimate Kahalu`u Beach Park 390,040 350,000 350,000 La'aloa Beach Park.(Magic Sands) 243,755 350,000 350,000 Kua Bay 473,439 500,000 500,000 Hapuna Beach State Park 1,102,197 1,000,000 1,000,000 Spencer Beach Park* 130,854 80,000 80,000 Honoli`i Beach Park 170,666 220,000 220,000 Onekahakaha Beach Park* 35,747 110,000 110,000 Carlsmith Beach Park* 77,784 110,000 110,000 Leleiwi Beach Park* 217 50,000 _ 50,000 Richardson's Ocean Park 269,641 250,000 250,000 Isaac Hale Memorial Beach Park 243,684 250,000 250,000 Punalu`u Blacksands Beach Park 497,473 350,000 350,000 Total 3,635,497 3,620,000 3,620,000 *Not guarded daily, numbers reflect tracking during staffed days. Program Expenditures FY 2022-23 FY 2023-24 FY 2024-25 Actual Budget Request Number of Positions 62 . 71` 73 Salaries and Wages 3,647,432.59 4,791,124 5,437,913 Operations 154,594.57 301,597 326,154 Equipment 56,657.61 250,204 300,250 Program Total 3,858,684.77 5,342,925 6,064,317 103 FIRE OCEAN SAFETY OPERATIONS BRANCH Personnel Position Summary FY 2022-23 FY 2023-24 FY 2024-25 Position Title Actual s Budget Request County Funded(O/S)57 positions Water Safety Officer I Temp 5/12T 5 5 5 Water Safety Officer II 37 42 38 Water Safety Officer II 1/2T 5 5 7 Water Safety Office II 3/4T - - 2 Water Safety Officer III - 4 3 ' Water Safety Officer IV 2 2 2 State Funded(O/S) 14 positions Water Safety Officer II 12 12 13 Water Safety Officer III 1 1 - Clerk III - - 1 Split Funded(County, O/S), 2 positions Water Safety Officer III - - 1 Water Safety Officer V - - 1 Total 62 71 73 104 FIRE VOLUNTEER OPERATIONS BRANCH Program Description The Volunteer Operations Branch responds to all hazard incidents in combination with the Fire Operations Branch to extinguish fires,protect life,property, and the environment. Program Objectives 1. Have at least 75% attendance at all scheduled training and special meetings. 2. Have at least one unit respond within 15 minutes of the initial dispatch 80% of the time. 3. Conduct monthly equipment checks and maintain equipment in an operational status for 90% of the time. 4. Have six personnel respond within 14 minutes to 80% of calls in rural areas and four personnel respond within 20 minutes (dependent on travel distance) in remote areas 90% of the time. 5. Volunteer stations shall identify and develop pre-fire plans for target hazards located within their response districts and report quarterly on percentage of completion. Program Highlights • Increased training and drill times within the past year to bring more firefighters within the provisions of the positions they hold. • Enacted the Driver Improvement Program and have had several drivers commence with this process. • Restructured the operating picture of the volunteer program and the rank structure. 105 FIRE VOLUNTEER OPERATIONS BRANCH Program Measures FY 2022-23 FY 2023-24 FY 2024-25 Statistical Relevant Data: Actual Budget Estimate Responses by volunteer companies 262 314 350 Hours of work completed 4,326 6,260 8,000 Objective Measures of Success: Training Attendance 65% 75% 85% Initial Response Within 15 Minutes 57% 62% 70% Monthly Equipment Checks 80% 83%% 85% 6 Personnel in 14-Min Rural and 4 Personnel within 20-Min Remote 24%/65% 35%/72% 50%/80% Develop Target Hazards and Report Quarterly - 12% 40% Program Expenditures *See Volunteer Services Branch Volunteer Personnel Position Summary FY 2022-23 FY 2023-24 FY 2024-25 Position Title Actual Budget Goal _Volunteers(Not County Employee Positions) Firefighter(Volunteer) 135 150 180 Total 135 150 180 106 FIRE SEARCH & RESCUE OPERATIONS SECTION Program Description • The Search and Rescue Operations Section is part of the overall Emergency Operations Division and shares duties and responsibilities in the Fire Response Section with Fire and Emergency Medical Services response. They are also the primary section responsible for the delivery of services in the disciplines of search and rescue, to include all aspects of land, air, and sea. Specializing in technical rescue with low angle, high angle, swift water, and trench/below grade and confined space rescue. Program.Objectives 1. Provide adequate manpower and equipment to respond to 90% of alarms within the turnout and aggregate response times as adopted by the State of Hawai`i and industry standards if specific response criteria are not established. 2. Identify and create a structured equipment replacement schedule on an electronic platform to assure the timely replacement of apparatus and equipment to assure continuity of services and minimize service disruptions due to equipment failure by the 2nd quarter of FY 2023-24. 3. Meet service level objectives on 85%of search and rescue responses with adequate personnel. 4. Develop funding requirements for the cyclic and refresher training for the search and rescue program, and ensure required training is provided for at least of 90% of the search and rescue personnel. 5. Maintain at least 85% of rescue personnel at required certification and qualification levels. Program Highlights • Held.Confined Space Rescue Training for all personnel. • Developed specifications for the purchase of a new rescue boat. • Conducted open water and land-based search and rescue training. 107 FIRE SEARCH & RESCUE OPERATIONS SECTION Program Measures FY 2022-23 FY 2023-24 FY 2024-25 Objective Measures of Success: Actual Budget Estimate ART for Equipment and Personnel 55% 60% 90% Equipment Replacement Schedule - 3rd Qtr.FY23 2nd Qtr.FY 24 Service Level Objectives SAR 75% 75% 85% SAR Training Requirements 60% 70% 90% Rescue Personnel Certification 75% 85% 85% ' r Program Expenditures *See Fire Operations Branch Personnel Position Summary FY 2022-23 FY 2023-24 FY 2024-25 Position.Title Actual Budget Request County Funded(FIRE)30 positions Fire Captain 6 6 6 Fire Equipment Operator 6 6 6 Fire Rescue Specialist 18 18 18 Total 30 30 30 108 FIRE HAZMAT OPERATIONS SECTION Program Description The Hazardous Materials (HazMat) Operations Section is part of the overall Emergency Operations Division and shares duties and responsibilities in the Fire Response Section with Fire and Emergency Medical Services response. They are also the primary section responsible for the delivery of specialized services in the discipline of hazardous materials response and mitigation. Program Objectives 1. Provide the Battalion Chief with hazardous materials reports for all specialized responses with detailed analysis of operations and tactical considerations within 30 days of the event for 90%of such calls. 2. Provide adequate manpower and equipment to respond to 90% of alarms within the turnout and aggregate response times as adopted by the State of Hawai`i and industry standards if specific response criteria are not established. 3. Establish an incident command system with a full staff on 90% of calls requiring multiple companies or outside agencies. 4. Identify and create a structured equipment replacement schedule on an electronic platform to ensure the.timely replacement of apparatus and equipment to assure continuity of services and minimize service disruptions due to equipment failure by the 2"d quarter of FY 2024-25. 5. Maintain at least 85% of personnel at the Hazardous Technician level and perform HazMat Technician training course to expand the availability of technician level certified personnel in the department by end of the 3rd quarter of FY 2024-25. Program Highlights • Four personnel were able to attend Chemical Safety Days on O`ahu and bring back updated industry standard policies and procedures on response. • Attended training on hydrogen fuel storage and principles of response at the Natural Energy Laboratory of Hawai`i Authority (NELHA) and Blue Planet Research. • Developed a needs analysis for emerging threats and modernized equipment requirements. 109 FIRE HAZMAT OPERATIONS SECTION Program Measures FY 2022-23 FY 2023-24 FY 2024-25 Number of Responses: Actual Actual Estimate Hazardous Material Conditions 300 358 375 Others/Needless/Special Service 19 42 50 Total: 319 400 425 Objective Measures of Success: Detailed Analysis within 30-days 0 90% 90% Adequate Staffing and Equipment ART Deferred 90% 90% ICS Establishment for Complex Calls 0 90% 90% Equipment Replacement Program 0 2ND Qtr.FY23 2"d Qtr.FY24 HazMat Training 76% 85% 85% Program Expenditures *See Fire Operations Branch Personnel Position Summary FY 2022-23 FY 2023-24 FY 2024-25 Position Title Actual Budget Request County Funded(FIRE)30 positions Fire Captain 6 6 6 Fire Equipment Operator 6 6 6 Fire/Hazardous Materials Specialist 18 18 18 Total 30 30 30 110 FIRE FIRE PREVENTION BRANCH Program Description The mission of Hawai`i Fire Department's Fire Prevention Branch is to save lives and property by taking a proactive approach to prevent fires and emergencies from occurring. We take pride in providing residents and businesses the education they need to protect themselves. We accomplish this by enforcing building and life safety codes via inspections, fire origin and cause investigations, plans review for new commercial construction and existing building remodeling or renovations, and public education aimed at the preservation of life and property. Program Objectives 1. Approval or disapproval of construction plans within 14 days from when the plan(s) was/were received by a Hawai`i Fire Department Plan Reviewer. 2. Conduct fire investigations with a 70%rate of incendiary, accidental, or natural dispositions rather than"undetermined." Currently, "undetermined", as a cause, accounts for 40-50% of fires post investigation. 3. Expand on public education by the introduction, implementation, and maintenance of new or existing social media and radio programs to promote life safety topics, with the goal of increasing public contact by 15% and reporting stats every month. 4. Adopt updates to the National Fire Protection Association 1,with Hawai`i County Code Amendments within the two-year time limit and report on the progress monthly. 5. Increase Code Enforcement Inspections by 10% over the previous year. Program Highlights • Has reestablished the Fire Investigation Section which has been responsible for numerous investigations and fire cause determinations. • Has reduced overall turnaround time on plans reviews and construction approvals. • Has increased total number of inspections and recommended corrective actions. 111 FIRE FIRE PREVENTION BRANCH Program Measures FY 2022-23 FY 2023-24 FY 2024-25 Actual Budget Estimate Plans Review Within 14 days 75% 78% 80% Origin and Cause Determined 50%of time 45% 62% 75% Program Metrics FY 2022-23 FY 2023-24 FY 2024-25 Actual Budget Estimate Fires per 1000 population 151 156 166 Inspections—Occupancy 730 550 700 Public Education-(Social Media&in-person) 99 15 140 Building Plans 685 1,250 1,050 . Fire Investigations 40 50 40 Permits(Ag,Tent,Tank) 184 400 200 Complaints Investigated 88 50 250 Program Expenditures FY 2022-23 FY 2023-24 FY 2024-25 Actual Budget Request Number of Positions 8 9 9 Salaries and Wages 886,794.13 _ 1,058,573 1,124,734 Operations 20,381.57 24,016 34,945 Equipment - 114,000 Program Total 907,175.70 1,196,589 1,159,679 Personnel Position Summary FY 2022-23 FY 2023-24 FY 2024-25 Position Title Actual Budget Request County Funded(FIRE)9 positions _ Battalion Chief 1 1 1 Clerk III - 1 1 Fire Captain 2 2 2 Fire Prevention Inspector I 3 3 3 Fire Prevention Inspector II 2 2 2 Total 8 9 9 112 FIRE TRAINING SERVICES BRANCH Program Description The Training Services Branch is responsible for the overall training of the Hawai`i Fire Department personnel. We provide the foundation from which the department establishes its standards of operation and conduct. The primary function of the Training Bureau is to support the continued training and evaluation of all personnel to ensure the highest level of competency and proficiency to our community. The primary focus of the Training Services Branch is fire suppression operations. Our secondary focus is the identification, adoption, delivery, and maintenance of specialty training including but not limited to: HazMat, rescue, and ocean safety. Our goals are to provide exceptional public service,promote career development, optimize operational effectiveness, and to provide a safe working environment in compliance with all standards associated with our profession. Program Objectives 1. Fire Instructor I and II Training • Certify Hawai`i Fire Department personnel in accordance with National Fire Protection Association 1041, "Standard for Fire Service Instructor Professional Qualifications." • Develop the capacity to deliver the Fire Instructor I certification to all company officers and cadre members. Program managers of existing programs must be trained and certified to the level of.Fire Instructor II. • Provide a total of 7,200 hours of training to certify a minimum of 40 personnel to Fire Instructor I and II. • Secure funding for Vector Evaluations+software to provide point of contact data entry and performance analysis for all 595 employees. This software application will quantify training program impacts on operational effectiveness as key performance indicators. 2. Company Level Training • Develop and implement back to basics, captain-led training supported by cadres. • Provide supervisory personnel with resources such as online courses, video demonstrations, and reference materials. . • Provide monthly four-hour firefighting drills,targeting 16,320 documented training hours to each fire company per month. • Document skills performance and drills on Target Solutions. 113 FIRE TRAINING SERVICES BRANCH Program Objectives (continued) 3. Engine Company Operations • Provide three days of training for 40 fire suppression personnel in the"Nozzle Forward"methodology to introduce a system of size up, hose deployment, water application, and hose advancement techniques. • Assign UL Firefighter Safety Research Institute modules on Target Solutions. • Provide engine company evolutions to companies aligned with National Fire Protection Association 1410. • Research and develop live fire instruction, training, and evolutions with site visits to other fire departments and training centers locally and nationally. 4. Truck Company Operations • Provide cadre-led training with an initial focus on rescue of trapped occupants on the topics of conventional and through the lock forcible entry, ladders,and vent- enter-isolate-search(VEIS). • Secure funding for commercially built conventional forcible entry props, and material to build through the lock and vent-enter-isolate-search props. • Deliver eight hours of on-duty training, in station to all fire companies with a target of 9,768 total documented training hours. 5. ' Blue Card Command • Provide training and certification aligned with best practices for common, local, everyday strategic and tactical emergency operations conducted on National Incident Management System(NIMS) Type 4 & Type 5 events. • Build capacity to instruct 60 supervisory personnel per year and a computer simulation lab Command Training Center. Certify ten in-house Blue Card Command instructors to deliver 7,200 hours of annual training. • Produce Incident Commanders that make better decisions to potentially eliminate lethal and/or costly mistakes that cause injury, death, and unnecessary fire losses in the local response area. Provide Incident Command training opportunities to supervisory and temporary.assignment personnel. Provide company officers with the education and ability to effectively command and mitigate incidents,and provide Battalion Chiefs' with the ability to command and mitigate complex,high risk incidents. 114 FIRE TRAINING SERVICES BRANCH Program Objectives (continued) 6. Special Operations • Coordinate with Assistant Fire Chief 1,Rescue, and HazMat coordinators on needed trainings, to include Confined Space Rescue, Dive Rescue International, Trench Rescue, California Mountain Company(CMC) Rope Rescue Technician, and Swift Water Rescue. Program Highlights • Graduated the 50th recruit class, which had all attendees receive their Pro-Board Certifications. • Developed and are conducting bi-monthly Mobile Intensive Care Technician(MICT) prep classes which has had great participation. • Fostered a partnership with Pohakuloa Training Area for Class A fire burn simulations,roof venting props, firefighter confidence scenarios as well as wildland firefighting principles. Program Measures FY 2022-23 FY 2023-24 FY 2024-25 Actual Target Estimated Statistical Relevant Data: Hours Hours Hours Fire Fighter Recruit Training - 41,600 41,600 Fire/Rescue Training(Operations) - 19,700 149,912 Public Education Training(Provided by TB and - 4,000 , 10,000 Ops) Hazardous Material Training(FRO/TECH Refr.) - 2,842 2,842 Objective Measures of Success: 1.Instructor I&II for 7200hrs - 40 personnel 40 personnel 2. 12 monthly 4-hr training sessions per company - 16,320 hours 16,320 hours 3.Nozzle Forward 3-Day Training - 40 Personnel 40 Personnel 4. 8-hours of Truck Operations all companies - 9,768 hours 9,768 hours 5. Certify 10 Blue Card Command instructors - 7,200 hours 7,200 hours 6.Coordinate Specialty Training - 1st Qtr.FY23 Pt Qtr.FY24 115 FIRE TRAINING SERVICES BRANCH Program Expenditures FY 2022-23 FY 2023-24 FY 2024-25 Actual Budget Request Number of Positions 68 78 78 Salaries and Wages 422,280.98 905,452 912,289 Operations 192,819.12 81,584 208,800 Equipment ,- 100 140,100 Program Total 615,100.10 987,136 1,261,189 Personnel Position Summary • FY 2022-23 FY 2023-24 FY 2024-25 Position Title Actual Budget Request County Funded(FIRE)8 positions Battalion Chief 1 1 1 Clerk III 1 1 1 Fire Captain 1 1 _1_ Fire Equipment Operator 1 1 1 Fire Training Specialist • 4 4 4 Temp positions, Unfunded(funding source from vacant positions FIRE) 60 positions Fire Fighter Recruit(Temp) 60 60 _ 60 Temp positions, Unfunded(funding source from vacant positions State EMS) 10 positions Fire/EMS Recruit(Temp) 0 10 10 Total 68 78 78 • 116 FIRE EMS SERVICES BRANCH Program Description The Emergency Medical Services (EMS) Branch is directly aligned with the Emergency Operations Division and provides program support and coordination. The Emergency Medical Services Branch participates in the development of recommendations relating to program budgets, equipment acquisition,policy and procedure establishment and acts as the department's liaison with the many health care agencies of our community. Another essential function of the Emergency Medical Services Branch is coordination of Emergency Medical Technician(EMT) and Mobile Intensive Care Technician(MICT or Paramedic)training. As the department's liaison, the Emergency Medical Services Branch assists our community health organizations in the prevention, treatment, and recovery from community health hazards. Program Objectives 1. Maintain a.minimum of 75% staffing levels of Mobile Intensive Care Technicians. 2. Conduct at least one Paramedic Class a year with an 80%passing goal of candidates. 3. Maintain an operational frontline fleet of 16 ambulances with a minimum reserve fleet of 75%. 4. Review and provide feedback for 100% of pediatric critical calls, mass casualty incidents, and traumatic injuries involving a significant mechanism of injury. 5. Increase the operational budget from the State of Hawai`i by 10% for the fleet replacement program,preventative maintenance program, contract increases, and other operational increases. Program Highlights • Was able to secure additional funding from the State of Hawai`i to purchase six new ambulances to replace outdated and non-operational units. • Successfully managed the Emergency Medical Services (EMS) Week in which this year's theme was "Rising to the Challenge". This was especially appropriate due to the previous two years of COVID-19 response. • Updated all laptops with patient reporting documentation. This initiative was in conjunction with the State Department of Health. 117 FIRE EMS SERVICES BRANCH • Program Measures FY 2022-23 FY 2023-24 FY 2024-25 Statistical Relevant Data: Actual Budget Estimate Cardiac Events with ROSC 9% 11% 12% Objective Measures of Success: Maintain Paramedic Staffing 72% 75% 75% Paramedic Class with Passing Scores 80% 80% 80% Operational Fleet with Reserves 95% 75% 75% Review of stated responses 100% 100% 100% Secure of an additional 10%of funding - 10% 10% Program Expenditures *See EMS Response Branch Personnel Position Summary FY 2022-23 FY 2023-24 FY 2024-25 Position Title Actual Budget Request State Funded(EMS) 10 positions Aeromedical Helicopter Pilot(Unfunded) 3 3 1 Aeromedical Helicopter Pilot - - 2 Battalion Chief . 1 1 1 Chief Aeromedical Helicopter Pilot(Unfunded) 1 1 - Clerk III - 1 1 Fire/EMS Specialist III 3 3 4 Fire/EMS Specialist III(Unfunded) 1 1 - Program Support Technician . 1 1 Split Funded(County, State EMS) 1 position Chief Aeromedical Helicopter Pilot - - 1 Total 9 11 11 118 1 FIRE VOLUNTEER SERVICES BRANCH Program Description The Volunteer Training Section provides direction, coordination, support, and oversight of the Volunteer Firefighting training program. The Hawai`i Fire Department is the only fire department in the State of Hawai`i that is considered to be a combination fire department whereby the emergency response workforce is comprised of both paid career and volunteer responders. The primary function of the Volunteer Training Section is to train all volunteers to the highest level, promoting safety and adherence to the core values of the Hawai`i Fire Department. Program Objectives 1. Have 100% of volunteer personnel attend their annual physical assessment. 2. Have 65% of the volunteers trained and certified in first aid and cardiopulmonary resuscitation(CPR). 3. Have 85% of Volunteer Captain's obtain Incident Command System 100 and 200 training. 4. Develop an apparatus requirement status list and maintain at least 75%response capability. 5. Identify volunteer station requirements through a needs analysis and submit corrective actions by the end of the 2nd quarter of FY 2024-25. Program Highlights • The commander position was redefined and given more authority in making decisions for the Volunteer Section. This included a new philosophy on how the Volunteer Section was split into three areas. These include Response, Support and Specialty Functions. • The training cycles and base course requirements were evaluated, and a new one- year training cycle was developed. This has standardized the training schedule for all Volunteer Companies. • An updated standard operating procedure for the Volunteer Core has been developed and is being reviewed for required edits. This new document shall be the governing document for the Volunteer Section. 119 FIRE VOLUNTEER SERVICES BRANCH Program Measures FY 2022-23 FY 2023-24 FY 2024-25 Statistical Relevant Data: Actual Budget Estimate . Newly recruited personnel this fiscal year 16 27 30 Retention percentage of volunteers 84% 81% 85% Total number of volunteer fire personnel 135 150 180 Fire Engines 67% 74% 90% Brush Trucks 72% 80% 90% Water Tankers 78% 81% 90% Objective Measures of Success: Annual Medical Assessment 45% 85% 90% First Aid/CPR 70% 78% 90% ICS 100/200 for Captains 75% 80% 90% Compliant with Vector Solutions 90% - 65% 90% Identify Station Renovation Requirements - 3rd Qtr.FY 23 2nd Qtr.FY 24 Program Expenditures FY 2022-23 FY 2023-24 FY 2024-25 Actual Budget Request Number of Positions 2 2 2 Salaries and Wages 223,779.85 235,545 263,514 Operations 91,708.00 253,028 150,895 Equipment - 100,000 330,000 Program Total 315,487.85 588,573 744,409 Personnel Position Summary . FY 2022-23 FY 2023-24 FY 2024-25 Position Title Actual Budget Request County Funded(FIRE)2 positions Fire Captain 2 2 2 Total 2 2 2 120 FIRE VEHICLE MAINTENANCE SECTION Program Description The Vehicle Maintenance Section provides the repair and support services for all department vehicles, apparatus, and portable equipment. Personnel also participate in the design and specification of new equipment and apparatus to be acquired. This support section is an essential component in the maintenance of emergency services and mission readiness of Hawai`i Fire Department and is critical to the success of the department in meeting its goals and objectives. As Hawai`i Fire Department's mission and service delivery demands continue to increase, the maintenance and repair of the department's vehicle and apparatus fleet continue to grow at exponential rates. As our fleet of vehicles continues to age, with limited funding for replacements,the sustainability of emergency operations is dependent upon the service and maintenance of our apparatus and equipment. Program Objectives 1. Routine preventive maintenance for apparatus will be conducted within ten business days 75% of the time. 2. Average out of service time shall be reduced by 5%. 3. Frontline primary response apparatus will be maintained in a state of readiness for 90% of the time. 4. Emergency work shall be initiated the same day of the issue for 80% of the time. 5. Monthly reports will be submitted on time and with an error rate of less than 5%. Program Highlights • The Maintenance Section has been able to dispose of outdated and uneconomically repairable apparatus from behind Station 2. This resulted in a much safer work environment and has eliminated an unsightly component. • The out of service average for the past year has decreased, despite several large-scale repair challenges. • The final designs for a renovation have been.approved. Additionally, a site for a future maintenance facility has been identified and negotiations for the land continue. 121 FIRE VEHICLE MAINTENANCE SECTION Program Measures _ FY 2022-23 FY 2023-24 FY 2024-25 Statistical Relevant Data: Actual Budget Estimate _Shop—Vehicle Repairs . 864 1,100 1,200 Contractual--Vehicle Repairs 96 120 130 Calls for Service—Trouble Calls 264 300 330 __Obj ctive Measures of Success: 1.Routine Maintenance in 10 business days 75% 75% 80% 2. Out of Service Time reduced by 5% _ 5% 5% 5% _ 3.Primary Response Apparatus Readiness 80% 90% 90% 4.Emergency Work on the same day 75% 80% 85% 5. Submittal of Monthly Reports with errors <5% <5% <5% Program Expenditures FY 2022-23 FY 2023-24 FY 2024-25 Actual Budget Estimate Number of Positions 7 7 8 Salaries and Wages 294,181.78 309,634 395,857 _Operations 355,191.54 373,752 374,875 Equipment - 10,000 10,000 Program Total 649,373.32 693,386 780,732 Personnel Position Summary - FY 2022-23 FY 2023-24 FY 2024-25 _ Position Title Actual Budget Estimate County Funded(FIRE) 6 positions Chief Mechanic,HFD 1 1 1 Fire Equipment Mechanic 3 3 3 Fire Equipment Mechanic II - - 1 Helicopter Mechanic(Unfunded) 1 1 1 State Funded(EMS)2 positions Fire Equipment Mechanic 2 2 2 Total 7 7 8 122 FIRE .M..._... .._..._......:..._..........r.. :............... . .._................_:..:. . ..n. .u.:........._. ..._..._..... .... . . ..:... EMERGENCY COMMUNICATION SECTION Program Description The Fire Communications Control Center is the focal point through which all emergency service requests are made via the telephone as well as via the radio communications system. In addition, all Fire Department operational activities and communications are coordinated through the Fire Communication Control Center to include flight following for our two helicopters. Fire Radio Dispatchers also provide online pre arrival medical instruction or emergency medical dispatching services to persons placing 911 calls and are able to instruct members of the public in basic lifesaving maneuvers and techniques. It cannot be stressed enough that the roles and responsibilities of the Fire Radio Dispatchers and the department's emergency communication section extends far beyond that of a simple call taking and routing center. Fire Radio Dispatchers facilitate a critical communications network and system that provides essential lifesaving instructions and directions to persons in crisis as well as serving as a conduit for all operational communication needs. Program Objectives 1. Emergency Medical System alarm to dispatch in accordance with response criteria for 90% of calls. . 2. Fire suppression alarm to dispatch in accordance with response criteria for 90% of calls. 3. Average process time in accordance with response criteria for 90% of calls. 4. Provide service to the community with a less than 5% instance of complaints. Program Highlights • Implemented an air tracking module that allows the real time tracking of aerial assets from a central location. This allows for better dependability of monitoring aviation operations during emergencies. • Restructured the command-and-control positions of the FCCC to have a better distribution of responsibilities and span of control. • Established a uniformed Captain Position within the dispatch to assist with the management of the section. • 123 FIRE EMERGENCY COMMUNICATION SECTION Program Measures FY 2022-23 FY 2023-24 FY 2024-25 Actual Budget Estimate 911 Calls for service 30,717 31,850 33,874 Objective Measures of Success: 1.EMS Alarm to Dispatch IAW criteria :11 :12 :9 2.Fire Suppression Alarm to Dispatch IAW criteria :33 :26 :20 3.Average Process Time IAW criteria 73% 78%% 90% 4.Complaints <3% <2% <5% * Data is in Fractals Program Expenditures FY 2022-23 FY 2023-24 FY 2024-25 Actual Budget Request Number of Positions 21 37 41 Salaries and Wages 628,787.49 1,556,939 1,845,977 Operations - - 99,336 Equipment - - - Program Total . 628,787.49 1,556,939 1,945,313 • Personnel Position Summary FY 2022-23 FY 2023-24 FY 2024-25 Position Title Actual Budget Request County Funded(FIRE)29 positions Battalion Chief - - 1 Fire Captain 1 1 4 Supervising Fire Communications Officer 4 5 5 Fire Communications Officer III(Temp) - 3 3 Fire Radio Dispatcher III 1 1 - Fire Communications Officer II - 10 10 Fire Communications Officer II(1/2T) 2 2 2 Fire Fighter - 4 4 Clerk III 1 - - State Funded(EMS)2 positions Fire Communications Officer II 2 2 2 Split Funded(FIRE 30%/EMS 70%) 10 positions Fire Communications Officer II* 10 10 10 Total 21 37 41 124 FIRE LOGISTICS SECTION Program Description The Logistics Section provides a lifeline of support to all divisions, branches, and sections of the Hawai`i Fire Department. This includes the procurement, receipt, inventory, and distribution of all emergency operations and ancillary supplies and equipment. Program Objectives 1. Reported service and work orders are processed and submitted within five business days 90%of the time. 2. Requests for supplies on hand shall be distributed within five business days 90% of the time. 3. Purchase requests for supplies or services will be initiated within five days of identification of need for 75%of the time. 4. Life Cycle Replacement purchasing shall be accomplished within the 1st quarter of FY 2023-24. 5. 100% annual inventory with a variance rate of less than 5%. Program Highlights • We were able to fill the Fire Auxiliary Services Officer position which had been vacated. This resulted in having a single point ordering specialist to handle the department's needs. - • The Logistics Section transitioned from Tradegecko to Quicken E-Commerce. This allows for better tracking of stock inventory and materials ordering. Program Measures FY 2022-23 FY 2023-24 FY 2024-25 Objective Measures of Success: Actual Budget Estimate 1. Service&Work order processing 75% 90% 95% 2. On-hand supply requests in 5 business days 78% 90% 95% 3.Purchase Requests initiated in 5-days 65% 75% 80% 4.Life-Cycle replacement purchasing 3rd Qtr.FY22 Pt Qtr.FY23 1st Qtr.FY23 5.Annual Inventory with<5%variance <7% <5% <5% 125 FIRE LOGISTICS SECTION Program Expenditures FY 2022-23 FY 2023-24 FY 2024-25 Actual Budget Request Number of Positions 5 6 5 Salaries and Wages 228,917.32 •364,346 356,148 Operations 773,110.74 1,026,563 1,350,166 Equipment 21,844.59 878,039 333,376 Total 1,023,872.65 2,268,948 2,039,690 Personnel Position Summary FY 2022-23 FY 2023-24 FY 2024-25 Position Title Actual Budget Request County Funded(FIRE)5 positions Battalion Chief 1 1 1 Clerk III - 1 1 Fire Maintenance Worker 1 1 1 Information Systems Analyst IV 1 1 1 Storekeeper 1 1 - Program Support Technician - - 1 State Funded(EMS) 1 position Storekeeper 1 1 - Total 5 6 5 126 • FIRE GRANT REVENUES • 1. Local Emergency Planning Commission - Tier II reporting fees to support the Local Emergency Planning Commission, $56,000. Hazard Evaluation and Emergency Response (HEER) Office at the State of Hawai`i Department of Health. Funding is managed by the Local Emergency Planning Commission. 2. Fire Dept Private Contributions—Private contributions from non-governmental sources for Fire Department use, $25,000. 3. Rescue Equipment—Private—Private contributions from non-governmental sources for rescue equipment, $25,000. 4. Volunteer Fire Assistance—The Volunteer Fire Assistance (VFA) is a federal grant program that provides funds for fire equipment, training, and initial fire department organization to.fire departments serving small communities under 10,000 in • population. The USDA.Forest Service grants this money to needful volunteer fire departments. $300,000. 5. SAFER Grant-The Staffing for Adequate Fire and Emergency Response Grants (SAFER)was created to provide funding directly to fire departments and volunteer firefighter interest organizations to help them increase or maintain the number of trained, "front line" firefighters available in their communities. Hawai`i County has been awarded this Federal Emergency Management Agency (FEMA) funding to provide salaries and wages for six Fire Captains, and three Fire Fighters. $257,161. • Grant Program Expenditures FY 2022-23 FY 2023-24 FY 2024-25 Actual Budget Request Salaries and Wages 881,939.34 1,385,051 257,161 Operations • 206,775.21 203,590 115,000 Equipment 10,502.25 175,000 235,000 LEPC 31,460.12 45,000 56,000 Program Total 1,130,676.92 1,808,641 663,161 • 127 HUMAN RESOURCES HUMAN RESOURCES DEPARTMENT SUMMARY Mission Statement The Department of Human Resources provides support and guidance to assist departments in achieving their missions. Through strategic partnerships,we build a culture of intention, focused on innovation to attract, support, engage, and retain a competitive workforce. We encourage a positive,inclusive,and rewarding work environment that values and advocates for all. Department Goals 1. To provide names of qualified individuals to hiring departments on a timely basis for the filling of their civil service vacancies. 2. To provide a classification and pay system that ensures an equitable compensation system. 3. To provide timely advice and assistance to all County agencies consistent with applicable laws affecting human resource management. 4. To identify County training needs and provide training and personnel development programs that will enhance the skills of County employees, provide a safe working environment, and, ensure compliance with applicable laws affecting human resource management. 5. To recognize County employees for their accomplishments. 6. To support the Merit Appeals Board and the Salary Commission with their duties and functions. 7. To develop, implement, and maintain appropriate policies,procedures, and reports required by law or by operational needs. 8. To negotiate and provide adjustments in wages, hours, and terms and conditions of employment for County employees. 9. To identify and pursue appropriate changes in law,rules, contracts,policies and procedures affecting human resource management. 10. To identify and reduce/eliminate unsafe and hazardous working conditions and work practices in an effort to reduce the number of work place injuries and illnesses. 11. To process workers' compensation claims in accordance with the law, demonstrating respect, compassion, and fiscal responsibility,with the ultimate goal of returning the employee to regular full employment as soon as it is deemed to be appropriate. Funding Source and Position Count General Fund $4,004,740 General Fund 84 Grant Revenue - Grant Revenue/Other 1 Total Budget: $4,004,740 , Total Number of Positions 85 128 HUMAN RESOURCES HUMAN RESOURCES Department Goals (continued) 12. To ensure departments and agencies are in compliance with applicable laws affecting human resource management. 13. To assist, encourage, and insure, County compliance with laws,rules, and policies relative to equal opportunity and employment. Program Description The Department of Human Resources is the central human resource agency for the County of Hawai`i whose functions include administering the civil service laws as they apply to the County. As the central human resource agency for the County,the department has responsibility for strategic planning, workforce planning and employment, equal opportunity,personnel development, compensation and benefits, employee and labor relations, and occupational health and safety. Program Objectives Classification and Pay 1. Review and process position re-description reviews within five workdays of receipt. 2. Review and process reallocations for recruitment within ten workdays of receipt. Labor Relations 1. Hear and respond to employer-level grievances within 60 days from receipt. 2. Answer all written departmental inquiries relating to the administration and interpretation of all collective bargaining agreements and executive orders within 14 days from date of receipt if it does not require inter jurisdictional action, 30 days if it does. 3. Provide background and other technical information required by the Corporation Counsel's Office for the arbitration of grievances within 14 days from the date of request. Personnel and Organizational Development 1. Conduct the New Hire Orientation class once a month. 2. Provide at least ten Supervisory Skills Training sessions annually. 3. Issue the Fall 2024 and Spring 2025 Training Catalogues. 4. By December 31, 2024,hold an annual employee awards program. 129 HUMAN RESOURCES HUMAN RESOURCES Program Objectives (continued) Equal Opportunity 1. Respond to inquiries and complaints while providing a high level of customer service to employees and the public within 14 days of knowledge or receipt unless extensive research, investigation, or action by another department is warranted. 2. By June 30, 2025, deliver two supervisory and non-supervisory training classes relating to Anti-discrimination and Harassment,ADA—Reasonable Accommodation and other EO/ADA civil rights compliance classes, depending upon identified needs. Administrative Services 1. Conduct two department/agency audits each quarter on personnel files,temporary assignment records,postings, etc. to ensure compliance with personnel laws, rules, policies and procedures, collective bargaining agreements and executive orders. 2. With the exception of mass pay adjustments transactions, audit and approve properly completed and submitted payroll certification forms within five workdays of receipt. Audit and approve mass pay adjustment payroll certification forms within two weeks of the last form received. 3. Review and act upon properly completed and submitted Flexible Spending Plan change in status forms within two workdays of receipt. 4. By December 31, 2024, hold the annual Pre-retirement Workshop. Recruitment and Examination 1. Establish eligible lists to assist hiring departments fill their vacancies: • Within two months for registration recruitments and small/medium size open- competitive recruitments. • Within three months for large size open-competitive recruitments. 2. Establish internal recruitment lists to assist hiring departments fill their vacancies within one month for internal recruitments within the department or internal recruitments within the County. 3. Certify (refer)names from available eligible lists to hiring departments within four workdays from receipt of the request for the list. 4. Conduct two department/agency audits each quarter on interview packets to ensure that the hiring department or agency is in compliance with employment laws, including lawful and non-discrimination practices, interview and selection procedures and the merit principle. 130 i HUMAN RESOURCES HUMAN RESOURCES Program Objectives (continued) Recruitment and Examination (continued) 5. Coordinate the placement of Hawai`i Community College Cooperative Vocational Education(CVE) students within the County by October 31 of every year. Health and Safety 1. Coordinate and/or conduct safety inspections of at least 16 County facilities. 2. Provide requested safety and equipment training within two months of original request. 3. Provide ten HIOSH-required training programs per quarter. 4. Provide at least 12 Defensive Driver Courses (DDC)to County employees during the fiscal year. 5. Coordinate the annual flu shot clinics for County employees in the districts of Hilo, Waimea, Ka`u, and Kona. Workers' Compensation 1. Conduct semi-annual workers' compensation claims reviews. 2. Provide WorkComp 101 and Return to Work Program training at least semi-annually. Program Highlights • Conducted one large departmental reorganization to assist them with position classification and organizational restructuring. • Created various new classes of work and assisted with allocating positions for the creation of the Animal Control and Protection Agency. • Established and implemented a voluntary telecommuting program which provides departments and employees with greater flexibility in achieving departmental goals and objectives and in providing services to the public. • Finalized and distributed the County's revised Violence in the Workplace Policy and Procedures. • Participated in arbitration proceedings regarding temporary hazard pay related to COVID-19 for employees in HGEA Bargaining Units. 131 HUMAN RESOURCES HUMAN RESOURCES Program Highlights (continued) - • The Employee Engagement and Retention Pilot Program was initiated in order to help train managers and supervisors with building a workplace that enhances employee engagement and will ultimately lead to greater retention of employees. The pilot program is designed to encourage supervisors to embrace engagement concepts and implement engagement strategies. We are currently working with the Recreation Division at the Parks and Recreation Department, where we have completed half of the program. There are approximately 40 participants at various supervisory levels participating in this program. • Due to high demand, we offered two classes of the Supervisory Training Program in 2022. The program was completed in September 2022 with 21 participants completing the program. The 2023 Supervisory Training Program ran from January 2023 through June 2023 with 27 participants completing the program. • In Fall 2022, we received a request from the Recreation Division at Parks and Recreation to provide a shortened version of the Supervisory Training Program with just their supervisors. We did a series of three classes that were focused on Building a Better Workplace, Your Role as a Supervisor, and Conflict Management. A total of 53 attended the three-part series. • Provided technical assistance to County departments on issues related to civil rights matters and the Americans with Disabilities Act(ADA). • Delivered 22 trainings island wide to 381 County employees consisting of supervisory and non-supervisory personnel, including Summer Fun employees. Trainings included anti-discrimination and harassment, as well as ADA Title I (including reasonable accommodations) and Title II. • Coordinated County's Leave Sharing Program: Seven requests for shared leave hours were approved; 109 employees donated 3,622 hours of vacation leave. • Facilitated Flexible Spending Plan: As a cafeteria plan under section 125 of the Internal Revenue Service Code, the County's Flexible Spending Plan allows participants to pay for health insurance premiums and medical and dependent care expenses with pretax dollars. As a result, participants realize both state and federal income tax savings as well as FICA tax savings. In Plan Year 2022-23,the County saved approximately$370,483 in FICA taxes. During this period, 1,800 employees participated in the plan. 132 HUMAN RESOURCES HUMAN RESOURCES Program Highlights (continued) • As part of our ongoing monitoring and oversight of Countywide interview and selection processes, eight departmental audits of interview packets were conducted to ensure that the hiring department or agency was in compliance with employment laws including lawful and non-discrimination practices, interview and selection procedures and the merit principal. • Coordinated and participated in three two-day Community Resources Fairs to promote what our departments do in the community and to showcase our employment opportunities.. Representatives for ten County Departments/Agencies as well as representatives from the American Job Center Hawai`i participated in our events. • Attended and participated in college,high school, and community career/job/community fairs/and expos. • Certified 184 County employees in First Aid/CPR/AED. • Along with KTA pharmacy, coordinated influenza vaccination clinics island wide for 179 employees. 'Eighty-two bivalent COVID-19 vaccinations were also provided at the influenza clinics. • There were 118 new workers' compensation claims filed during FY 2022-23. During the same period 170 claims were closed. The total number of open workers' compensation claims at the end of FY 2022-23 was 249, which is down 18% compared to the end of FY 2021-22, when there were 301 open claims. • Overall workers' compensation claim expenditures for FY 2022-23 were down 22% compared to FY 2021-22,which is attributed to the early interventions to facilitate return to light duty work, and active management to resolve claims quickly, with the total number of open claims maintained at a consistently low level. 133 HUMAN RESOURCES �.� � _ .��_... �.... � - HUMAN RESOURCES �...��.��_w��.d� ���_.. .�..N..�� Program Measures FY 2022-23 FY 2023-24 FY 2024-25 Actual Budget Estimate No. of Positions Permanent Full-Time 3,063 3,014 3,070 Permanent Part-Time 199 206 199 Temporary Full-Time 328 288 328 Temporary Part-Time 10 12 10 Total No. of Positions 3,600 3,520 3,607 Applications Reviewed 8,331 8,000 8,000 Internal Recruitments Conducted 209 200 200 Open Competitive Recruitments Conducted 221 150 150 Examinations Administered 36 30 20 Certifications Completed 949 575 " 600 Personnel Transactions Processed 10,631 7,000 7,000 FSP Change Forms Reviewed/Processed c 185 250 200 No. of POD* Training Programs Offered 7 5 5 No. of POD Training Sessions Conducted 64 50 50 No.of Employees Who Attended POD Training 987 500 500 CVE Students Placed 3 15 15 Initial Allocations 66 10 30 Reallocations** 378 400 400 New Classes 11 5 5 Position Redescription Reviews 418 350 400 Class Specification Amendments 48 20 30 Employer-Level Grievances Heard 28 10 10 Merit Appeals Board Meetings 10 12 12 Merit Appeals Board Hearings 1 4 1 Salary Commission Meetings 1 6 7 Salary Commission Public Hearing*** - - 1 Tool Testing 0 2 2 Monthly Reports-Accidents 12 12 12 Safety Inspections 12 16 16 First Aid Classes—Trained Employees 180 150 150 Driver Training&Equipment(No. of Employees) 61 60 60 * Personnel and Organizational Development(POD) ** Includes reallocations for recruitment purposes ***New program measure implemented in FY 24-25 134 I HUMAN RESOURCES HUMAN RESOURCES Program Expenditures FY 2022-23 FY 2023-24 FY 2024-25 Actual Budget Request Number of Positions 54 85 85 Salaries and Wages 1,997,754.10 2,442,481 2,635,517 Operations 201,735.78 930,137 948,373 Equipment 2,229.15 7,550 4,850 Skills Development Program - 416,000 416,000 Program Total 2,201,719.03 3,796,168 4,004,740 Personnel Position Summary FY 2022-23 FY 2023-24 FY 2024-25 Position Title Authorized Authorized Request Director of Human Resources 1 1 1 Deputy Director of Human Resources 1 1 1 Account Clerk 2 2 2 Administrative Services Officer II 1 1 1 Administrative Services Program Specialist - 1 1 Clerk III 1 1 - Employee Development Assistant - - 1 Equal Opportunity Officer/ADA Coordinator 1 1 1 Equipment Operations Instructor(Temporary) 1 1 1 Human Resources Assistant 3 3 3 Human Resources Manager I 1 1 - Human Resources Manager II 5 5 6 Human Resources Program Specialist 2 2 3 Human Resources Specialist I 5 5 5 Human Resources Technician I 1 1 2 Human Resources Technician II 3 3 , 1 • Park Caretaker I(Temporary) - 20 ' 20 Professional Intern(Temporary) - 10 10 Safety Specialist I 1 1 1 Safety Specialist II 1 1 1 Secretary-Reporter 1 1 1 Student Helper I 1 1 1 Workers' Compensation Claims Specialist III 2 2 2 Workers' Compensation Position 20 20 20 Total 54 85 85 135 INFORMATION INFORMATION TECHNOLOGY DEPARTMENT SUMMARY Mission Statement To empower the County of Hawai`i with modern technologies that will enable County employees to serve our citizens efficiently, effectively, and with aloha. Department Goals 1. To provide secure, available, and reliable Information Technology resources by aligning with the needs of departments, agencies, and citizens of Hawai`i County. 2. To improve existing services and support County business innovation by implementing new technologies and solutions. 3. To seek out,provide, and maintain useful and relevant online service opportunities for citizens to access records and conduct business with the County. 4. To develop, attract, and retain talented IT professionals and maintain a thriving work environment for employees. 5. To improve efficiency and productivity,through automation and streamlining of workflows, by providing the tools and training that employees need to perform their jobs effectively. 6. To enhance collaboration and communication so that County employees can work together seamlessly. 7. To embody fiscal stewardship by seeking 'best value' solutions, when optimizing IT infrastructure,negotiating contracts, and working with vendors. 8. To enhance system resiliency to keep critical information systems available during times of disaster. 9. To design and integrate a cohesive countywide Geographic Information System plan to embrace industry standards and foster cooperative innovation. 10. To continue to develop and improve Information Technology operations,policies, standards, and procedures to guide County departments and agencies. Funding Source and Position Count General Fund $9,603,780 General Fund 40 Grant Revenue - Grant Revenue Total Budget: $9,603,780 Total Number of Positions 40 136 INFORMATION TECHNOLOGY DEPARTMENT SUMMARY Program Description Information Technology (IT)provides technical leadership in all aspects of computer use for the County of Hawai`i. This includes financial and departmental applications, hardware and software support,telecommunications and network functions, and the Geographic Information System (GIS). Additionally, Information Technology also provides advice and support for computer systems and applications utilized by various other County departments and agencies. IT maintains daily systems operations, conducts system analysis, system selection and implementation,maintains data security, and conducts in-house computer training. User Support Section Help Desk/Service Desk: Coordinates, implements, and supports the use and installation of desktop computers, ' laptops, mobile devices, peripherals, and audio/visual equipment. Provides technical advice and resolves problems for all users of the County of Hawaii network and electronic resources. Provides multi-tier support services and assists with training County staff. Provides guidance and assistance with common office functions such as printing, scanning, copying, word processing, spreadsheets, e-mail, and multi-media presentations. Supports and guides internship candidates for introduction to Information Technology services within the County domain. Applications: Analyzes, designs, develops,tests, implements, and supports computer applications running on the County network. Aligns with departmental needs through evaluation, selection, and implementation of applications and information systems. Provides technical advice, custom reports, and resolves problems for designated computer applications such as Eden/FRESH,Utility Billing, Laserfiche Document Management, FireRMS and Planning/Building Permits. Provides systems analysis, programming support, and coordinates all departmental use of the County of Hawaii website and SharePoint Intranet sites. Coordinates and provides software training for County staff. Systems Support Section Network: Identifies components, implements, manages, and maintains the County information systems, network, and security operations. Coordinates maintenance,provides support, and resolves problems with the system servers. Oversees all network communications, 137 INFORMATION TECHNOLOGY DEPARTMENT SUMMARY Program Description (continued) Voice over Internet Protocol (VoIP) systems, Firewalls, and related equipment and services meant to protect the County information systems and data. Researches and implements new technologies for information systems. Shared Services: Evaluates, designs, selects, purchases, implements, and administers the County of Hawai`i shared services. Oversees network security, virus protection, email servers, file storage and data backup. Analyzes, identifies, and conducts problem resolution for all network, server, and workstation-based software systems. Researches and implements new technologies for information systems. Geographical Information System (GIS)Support Section Manages and monitors the County's GIS platform. Plans,researches, evaluates, and implements cross-departmental GIS. Develops,troubleshoots, and deploys GIS software applications and workflows to extend and enhance the capabilities of GIS software. Develops and manages short-term and long-range plans for County's GIS._,Manages, evaluates, and sets standards for hardware, software and integration of County GIS and solutions. Manages integration of County GIS with third party solutions and products utilized by departments and agencies countywide. Evaluates GIS program performance and monitors contractual service. Manages, evaluates, and sets security standards for County GIS services and infrastructure. Develops policies and procedures for GIS. Coordinates the development and periodic evaluation of goals and objectives for countywide GIS software and services. Provides training, expertise, and technical support to other County departments and agencies in the development, design, and implementation of GIS software. Program Objectives 1. Provide a reliable and managed network for the County of Hawai`i. Implement services and equipment to improve the network speed, reliability, and security for County locations. 2. Expand and maintain the County of Hawai`i server and application support. Assist County Departments with Application implementation and expand the use of cloud- based technologies. 138 INFORMATION TECHNOLOGY DEPARTMENT SUMMARY Program Objectives (continued) 3. Maintain and enhance the reliability and resilience of the County's information technology infrastructure. Seeklintend to consolidate network security and monitor external threat management. 4. Continued improvement of Information Technology's customer support and services by establishing industry standard guidelines. Expand the use of automation in all aspects of support, including user setup and maintaining existing software on client workstations. 5. Align with countywide Geographic Information System (GIS)requirements. Provide training, expertise, and technical support to other County departments and agencies in the development, design, and implementation of GIS results to be utilized by internal and external entities. Program Highlights Network& Security • Completed upgrades to all network backbone segments from 1 G to 10G. The Nokia Dense Wavelength Division Multiplexing (DWDM) improvements allows increased • speed and bandwidth throughout the network. • Added new network devices at multiple County facilities to replace legacy equipment. • The INET fiber was extended to DEM and Liquor Control's West Hawaii location. • Conducted numerous security updates for cybersecurity and equipment to ensure timely responses to new and emerging threats. Customer Support& Services • Microsoft Endpoint Configuration Manager (MECM) clients were installed on County endpoint devices for system patching IT ensured Microsoft Office Suite and Microsoft Operating Systems were kept and updated on all user's devices. Windows 10, Office 2013, Office 2016 and Office 2019 were regularly updated when security patches were released by Microsoft. There is a great need to keep our software and network patched with the latest protection. • Installed VoIP 911 Gateway Routers to upgrade existing VoIP infrastructure. This supports the majority of the County telephone solutions used at multiple facilities throughout the island. 139 INFORMATION TECHNOLOGY DEPARTMENT SUMMARY Program Highlights (continued) Applications, Customer& Departmental Support • The Applications Branch provided support to the County of Hawaii website's Content Managers by assisting with content posts, sub site creations, and maintenance. • Support by the User Support division was provided for the following systems used by County of Hawai`i departments: o Electronic Permitting and Information Center(EPIC)—used to track and issue permits and plans. o Fairfax—replacement for the Core cashiering system. o Eden—financial system used by all departments. o FireRMS —record management system for tracking fire incidents. • The Help Desk provided end-users with software deployment;configuration, maintenance, guidance, and troubleshooting. • The Help Desk provided support and maintenance for 1,700 PCs and laptops and associated peripherals, as well as installed and configured PC peripherals such as scanners and printers used by various departments. The Help Desk performed physical layer troubleshooting and provided solutions for end-user network connectivity across different locations. Geographic Information Systems GIS • Provided strategic scoping, logistical,technical, and quality assurance GIS support to multiple County programs and Departments including Elections' ballot tracking, EnerGov's online permitting, Mass Transit's General Transit Feed Specifications (GTFS), Planning's Recovery teams, Research and Development's teams, Liquor's team, Planning Department's Public Access, Riparian, and Shoreline GIS, DEM, Clerks Redistricting public engagement mapping, Police's team, and the NASA DEVELOP disaster, vulnerability, and risk project coordinated by the Mayor's Office and enacted through the Planning Department. • Worked with federal agencies and private contract partners to scope new data acquisition, analysis, and modeling projects to implement Metadata standards, and to ensure data Quality Control requirements are met on existing projects delivering new GIS data, modeling, and analysis to the County under contract. • Provided immediate security response and completed Log4J threat mitigation and remediation that included analyses and impact assessments of the Log4J exploit on County GIS system infrastructure and recommendations for network enhancements to harden the counties security profile against future threats of a similar nature. 140 INFORMATION TECHNOLOGY DEPARTMENT SUMMARY Program Highlights (continued) • Initialized the IT system enhancement project to virtualize and migrate the existing IT Migrated GIS infrastructure to virtual environment to increase newer hardware, software, and technology implementation standards, increasing system performance, reliability, and up-time, and reducing while reducing system operational and maintenance costs. • Provided training, account management, and support to users of both internal and public facing County GIS software products. Program Measures FY 2022-23 FY 2023-24 FY 2024-25 Actual Budget Estimate Computer Systems Servers(Physical):Retired/New/Total 34/8/49 4/6/54 5/5/54 Servers(Virtual):Retired/New/Total 23/39/91 5/10/126 20/10/100 New network nodes added/Total nodes 20/127 3/107 20/147 New/replacement PC's setup 216 600 400 Total workstations supported 1,838 1,850 1,900 GIS Licensed Users Desktop Non-Maintenance 100 300 100 Device Software Non-Maintenance* 0 - - Portal Named Users 370 500 500 ArcGIS Online Named Users 203 500 500 GIS Enterprise Deployment GIS Portal—CMS entryway 2 3 3 GIS Server—Map,Imagery,Notebook,Dev Roles. 11 11 12 GIS DataStore—Relational,Tile, SpatioTemporal Roles 6 6 8 GIS SQL Server 2 4 3 GIS File Storage 4 5 5 GIS Gateway 3 6 3 GIS Data Layers Public Domain In-House GIS Server Services 156 75 200 Public Domain ArcGIS Online Services 81 150 100 In-House/County of Hawai`i File System and SQL Server Data 750 750 750 Layers estimated _ Data Layers hosted through Pictometry Online estimated*** 31 20 - Imagery/Percent of Island covered 100% 100% 100% 141 INFORMATION TECHNOLOGY DEPARTMENT SUMMARY Program Measures (continued) FY 2022-23 FY 2023-24 FY 2024-25 Actual Budget Estimate Other Work Statistics Primary Computer System Uptime During Normal Work Hours o 0 0 (247 days x 8.75 hrs.) 99/0 99/0 99/o Face to Face IT Training Classes and Workshops Offered 3 20 6 Face to Face IT Training Classes Attendees 20 90 40 Virtual Training Classes and Workshops Offered 3,100 3,100 3,100 Virtual Training Classes and Workshops Attendees 196 300 300 Service Desk Calls 8,062 3,000 10,748 Average Service Desk Calls/Day 43 20 44 Average number of days a support call is Open 16 5 5 Voice Over IP Numbers Supported 1,000 1,000 1,000 3 3 3 Call Manager Servers Voicemail Servers 2 2 2 *Device Software Non-Maintenance is now obsolete—per GIS ***Becomes obsolete after 2023-24. Program Expenditures FY 2022-23 FY 2023-24 FY 2024-25 Actual Budget Estimate Number of Positions 25 35 40 Salaries and Wages 1,355,785.85 2,391,434 3,310,628 Operations 2,408,887.39 2,938,031 4,125,152 Equipment 320,993.17 4,316,191 2,168,000 Program Total 4,085,666.41 9,645,656 9,603,780 142 INFORMATION TECHNOLOGY DEPARTMENT SUMMARY Personnel Position Summary • FY 2022-23 FY 2023-24 FY 2024-25 Position Title Actual Authorized Request Administrative Services Assistant I - 1 1 Director of Information Technology 1 1 1 Geographic Information Systems Manager 1 1 1 Geographic Information Systems Analyst II 2 2 2 Information Systems Analyst III 7 8 8 Information Systems Analyst IV 3 6 6 Information Systems Analyst V 6 7 7 Information Systems Program Manager 2 2 2 Information Systems Technician II 1 2 2 Information Systems Technician II(Temporary) - 3 3 IT Systems Manager 1 1 1 Information Technology Specialist IV - - 2 Information Technology Specialist V - - 1 Information Technology Specialist VI - - 1 Information Technology Specialist VII - - 1 Private Secretary 1 1 1 Total 25 35 40 143 UQUOR CONTROL • LIQUOR CONTROL DEPARTMENT SUMMARY Mission Statement To promote the health, safety and welfare of the general public by regulating the importation, manufacture, distribution, sale and service of alcoholic liquors in the County of Hawai`i. Department Goals 1. To govern operations of liquor licenses which promote reasonable practices in the sale or service of liquors by Rules of the Liquor Commission and/or implementation of programs which promote compliance to liquor laws. 2. To enforce the liquor laws of the United States, State of Hawai`i and County of Hawai`i. 3. To grant, renew or deny liquor license applications and permits in accordance to law. 4. To provide efficient administrative services. 5. To educate licensees, staff, commission, board members and the public on liquor laws and issues affecting their activities. 6. To conduct and/or support public and youth programs whether through education, enforcement, or activities which promote compliance to liquor laws and responsible drinking. 7. To help support businesses and industries involved in the sale of liquor, by streamlining and updating current licensing and enforcement practices and procedures. 8. To help alleviate financial burden on licensees during the COVID-19 pandemic by temporarily modifying collection practices and other rules. Funding Source and Position Count General Fund - General Fund Grant Revenue - Grant Revenue/Other License Fees $2,470,602 License Fees 20 Total Budget $2,470,602 Total Number of Positions 20 144 LIQUOR CONTROL LIQUOR CONTROL Program Description 1. To grant, renew and refuse applications or liquor licenses for the manufacture, importation, and sale of liquor. 2. To amend or adopt rules having the force and effect of law in the county. 3. To enforce federal, state and county liquor laws by inspections of licensed premises and investigations of complaints or violations for referral to the Liquor Control Adjudication Board. 4. To provide services to and on behalf of the Liquor Commission and Liquor Control Adjudication Board, including the review and amendment of procedures and duties. 5. To provide education to licensees, staff, Commission, Board, and the public. 6. To review federal, state and county liquor laws for uniformity. 7. To conduct and/or support public and youth programs whether through education, enforcement, or activities which promote compliance to liquor laws. 8. To help support businesses and industries involved in the sale of liquor, by streamlining and updating current,licensing and enforcement practices and procedures. 9. To help licensees through the COVID-19 pandemic by temporarily modifying rules and providing assistance with securing PPE and equipment (disinfectant foggers) as well as modifying collections to help ease financial burdens. Program Objectives 1. Licensing: a. Conduct 75 interviews with new liquor license applicants. b. Process 50 new license applications. c. Conduct 50 site visits to applicant premises. 2. Operations: a. Hold minimum of 12 liquor card classes in Hilo and 24 in Kona/Waimea for approximately 1,500 manager examinations administered to employees of licensed establishments. Classes and examinations to be offered to all licensees' staff, including minor-aged employees. b. Conduct a minimum of 2,000 licensee checks per month to promote compliance to liquor laws by liquor licensees. c. Provide all staff, commissioners and board members education via county, state, and nationally sponsored programs. 3. Public Programs: a. Provide minimum of two youth,public, and enforcement programs which promote compliance to liquor laws. 145 LIQUOR CONTROL LIQUOR CONTROL Program Highlights 1. The Department of Liquor Control processed 72 contingency fund grant requests from our councilmembers in FY 2022-23. These grants offer funding to non-profit organizations on Hawai`i Island that provide alcohol-free and drug-free programs for our youth and local community. Programs and activities included extra-curricular programs for our youth, community wellness and engagement events, meal programs and more. 2. An investigator from the Enforcement Division —East Hawaii had the opportunity to speak to students at Waiakea High School enrolled in the "Foundation of Legal& Protective Services" course. This is a class offered through a focused career academy for students preparing themselves for jobs in law enforcement, legal, corrections and the military. Our investigator shared what the duties and responsibilities are of the Department of Liquor Control and the work experience and preparation needed to qualify for the investigator position. 3. In partnership with the State of Hawai`i's Department of Health,the Office of the Attorney General, and the Kumukahi Health and Wellness Center,the Department of Liquor Control successfully distributed over 700 doses of Narcan Nasal Spray to Hawai`i Island dispenser licensees which included bars,restaurants,hotels, and clubs. Distribution began in May 2023 and was completed by June 2023. Narcan spray is an over-the-counter spray used to reverse life-threatening effects of a narcotic overdose. The Department of Liquor Control continues to be committed to the health and safety of our licensees and Hawai`i Island community. 4. The Department continued to improve its website and online presence by working with MC Hawai`i, (formerly known as Hawai`i Information Consortium, LLC), a division of Tyler Technologies. Enhancements to our online licensing and permitting modules have been ongoing to improve communication with our liquor licensee's and with the public. The following services are available online for our licensees to conveniently apply,renew and pay for the following fees: percentage fee, direct wine shipper permits, liquor license filing fee and liquor license renewals. It has been a successful and convenient enhancement for our licensees. 5. The most significant 2023 legislative change was discussed in HB16, which authorized restaurant liquor licensees to sell unopened beer, wine, and prepackaged cocktails with the sale of food for pick up, delivery and takeout. HB 16 also allowed retail store licensees to deliver purchased liquor"curbside"to a customer's vehicle. This change makes permanent the adjustments that liquor businesses made during the COVID pandemic. The Department has been at the forefront of adjusting our 146 LIQUOR CONTROL LIQUOR CONTROL • Program Highlights (continued) procedures to help licensees stay afloat and in business and was already allowing stores to do delivery and curbside pick-up prior to, during, and after the COVID pandemic. During the COVID pandemic, the Department was an early supporter of allowing restaurants to sell pre-packaged liquor sold with food for pick-up, delivery, and take out. With the help of our licensees on Hawai`i Island, we were able to demonstrate this modification could work and during the COVID emergency,the State adopted and approved this concept statewide in its emergency proclamations. The Department still supports these concepts. Program Measures FY 2022-23 FY 2023-24 FY 2024-25 Actual Estimate Estimate Licensing Applications for Licenses Interviews for Applications 108 75 75 Regular 50 50 50 Renewal 433 380 380 Special 156 130 130 Transient Vessel 51 100 100 Catered Functions 81 150 150 Miscellaneous Applications 14 100 100 Permit Applications 1,412 1,500 1,500 Site Inspection 49 50 50 Liquor Commission Public Hearings on Rules and Regulations 0 0 0 Meetings(Public Hearings,Preliminary Hearings, 12 12 12 Special Meetings,Workshops) Site Visitations 0 2 2 Liquor Control Adjudication Board Public Hearings on Rules and Regulations 0 0 0 Meetings(Public Hearings, Special meetings, 3 6 6 Workshops) Violations to Board 15 30 30 Operations Warning and Citations 29 30 30 Manager Examinations 1,366 1,500 1,500 Manager Registration(activate existing manager 198 600 600 cards) Audio Surveillance Checks 7 25 25 Field Inspections Per Month 1,970 2,000 2,000 Public Complaints 8 20 20 Investigations 36 100 100 147 LIQUOR CONTROL LIQUOR CONTROL Program Expenditures FY 2022-23 FY 2023-24 FY 2024-25 Actual Budget Request Number of Positions 20 20 20 Salaries and Wages 1,087,500.75 1,223,003 1,308,492 Operations 829,467.51 1,017,520 1,033,460 Equipment 37,597.11 8,600 10,650 Public Programs 250,240.72 118,000 118,000 Program Total 2,204,806.09 2,367,123 2,470,602 Personnel Position Summary FY 2022-23 , FY 2023-24 FY 2024-25 Position Title Authorized Authorized Request Director of Liquor Control 1 1 1 Administrative Assistant 1 1 1 Administrative Services Assistant I 1 1 1 Clerk III 1 1 1 Liquor Control Administrative Officer 1 1 1 Liquor Control Investigator Trainee 1/2T ' 2 2 2 Liquor Control Investigator II 6 6 6 Liquor Control Investigator III 2 2 2 Liquor Control Licensing Officer 1 1 1 Liquor Control Licensing Technician II 1 1 1 Liquor Licensing Clerk 1 1 1 Private Secretary 1 1 1 Secretary to Board and Commission 1 1 1 Total 20 20 20 148 This page intentionally left blank MANAGEMENT MANAGEMENT OFFICE OF THE MAYOR Mission Statement To foster a sustainable Hawaii Island where our keiki and their keiki can thrive and succeed for generations to come. Department Goals To accomplish the following strategic priorities by working collaboratively and constantly striving to be better by improving: • Public Safety: Support hiring, equipment purchases, and capital improvements for Police, Fire, Civil Defense, and Environmental Management to equally service each district,to harden critical facilities as needed for resilient response to emergencies and disasters,to reduce crime, and to quicken response times. • Infrastructure: Prioritize key capital infrastructure projects that promote affordable housing and economic development consistent with the General Plan. • Waste Management: Update and invest in waste infrastructure to ensure prudent management while working to minimize waste disposal through innovative conversion of waste streams to assets, such as composting and reclaimed effluent. • Culture & Recreation: Celebrate our multicultural community with programs and facilities that promote an active lifestyle, lifelong learning, inter-generational interaction, and mutually respectful conflict resolution. • Health &Welfare: Address complex issues that are not considered core County responsibilities but fall between the cracks of jurisdiction and have significant impacts on our community, such as healthcare, affordable housing, homelessness, human services,transportation alternatives, and workforce development. • Governance: Balance the budget with optimized revenue source management and expenditure controls. Develop a strategic communication system to facilitate public information and feedback. Encourage public involvement through community planning and commission appointments. Funding Source and Position Count General Fund $2,261,793 General Fund 21 Grant Revenue - Grant Revenue/Other 2 Total Budget: $2,261,793 Total Number of Positions 23 149 MANAGEMENT OFFICE OF THE MAYOR Program Description The Office of Management provides leadership, direction, and supervision for departments and agencies of the County of Hawai`i, ensures that the duties and responsibilities of the executive branch are faithfully discharged by the provisions of the County Charter, and addresses the needs, concerns, and interests of the people of the Island of Hawai`i. Program Objectives • Prudent Finances: Budget consistently, delivers services efficiently,plans for long- term liabilities and contingencies, and optimizes revenue generation. • Productive Workplace: Foster a work environment where County employees are trained,managed, and appreciated to fulfill their duties to the best of their abilities. • Strategic Objectives: Collaborate and promote innovation among departments to accomplish identified priorities. • Economic Initiatives: Partner with the nonprofit and private sectors to diversify economic and employment opportunities. • Resilient Community: Be knowledgeable,trained, and prepared for emergencies and disasters. • Inclusive Governance: Encourage civic participation with appointments to boards and commissions and an active community planning system that exemplifies democracy at its best. • Open Communication: Communicate with the public with a two-way system that informs and is responsive to suggestions,requests, and complaints. • Sustainable Environment: Respect and sustain the natural and cultural heritage of this County. Program Highlights • Presented a balanced FY 2023-24 budget by the end of FY 2022-23. • Visited four Sister Cities throughout Japan and successfully celebrated our 60th anniversary with our most extended Sister City, Oshima. 150 MANAGEMENT OFFICE OF THE MAYOR Program Highlights (continued) • Worked with the Fentanyl Taskforce to make NARCAN available on all County premises and within official County vehicles. • Invested$728,603 in various agriculture development initiatives overseen by the Department of Research and Developmgnt's Agriculture Specialist. • Hosted community job fairs to promote County jobs and grow our workforce. • Successfully hosted the filming of Chief of War and Temptation Island Season 5, which brought in$39.32M in revenue to the island of Hawai`i. • Conducted meetings with Directors and Deputy Directors focusing on organizational development, continuous improvement, and leadership. • Joined the Pacific Hydrogen Alliance alongside Namie, Japan, and Lancaster, California,to explore hydrogen as a clean energy alternative. • Applied for two connectivity grants, the first being the Affordable Connectivity Program Outreach Grant, in which the county was awarded$175,000.00. Additionally,the County applied for the USDA Broadband Technical Assistance Grant for $85,000.00; the status of this application is still pending. • $1,647,337 in funding from the Workforce Innovation and Opportunity Grant(WIOA) Program, U.S. Department of Labor was used to provide training, education, support services, and work experience opportunities for participants of the Adult, Dislocated Worker, and Youth Programs. • Continued to work in partnership with Community First and the University of Hawaii at Hilo to address COVID-19 and chronic disease health disparities among Pacific Islander, Native Hawaiian, Filipino, and Hispanic populations with support from a$3 million award from the U.S. Department of Health and Human Services under its Community Program to improve Minority Health. • Partnered with Conservation International (CI) and the communities of Kealakekua, Honaunau, and Miloli`i on the Kapalilua Kia`i `Aina project to pilot and highlight the relationship between collaborative resource management, innovative local job creation, and an improved visitor industry. • We received our second delivery of 5,000 books and have widened our distribution to include pediatric practices and clinics around the county.. • The Integrated Climate Action Plan was released in partnership with the Department of Planning and Research and Development. The Plan outlines the County's strategies to reduce greenhouse gas emissions and increase resilience to the impacts of climate change. • Provided ten County sites considered community anchors with complimentary high-speed internet access. 151 MANAGEMENT OFFICE OF THE MAYOR Program Highlights (continued) • Supported various activities and events, including observation of World Suicide Prevention Month in September 2022, celebration of National Public Health Week and sponsorship for the Annual Fentanyl Summit. • Awarded$1 million worth of innovation grants to non-profit organizations in economic sectors such as tourism and culture, energy, agriculture and food safety, sustainability, film, and creative arts. These grants support projects designed to explore and examine innovative processes and structures for economic sustainability and resilience. • Engaged with Hawai`i Executive Collaborative members in support of opportunities in agriculture, energy, and other economic drivers, as well as efforts to enhance long-term sustainability projects. • Continued supporting a community effort to reduce the impact of feral pigs on farmers and homeowners with a$25,000 grant. • Partnered with the Hawai`i Island School Garden Network to put on the second annual school garden workday for the 2022 Community Food Summit. • Awarded The Food Basket a contract to conduct the 2022 Kaukau for Keiki Summer Feeding Program for $541,800. A total of 1,732 families were served over a 6-week period. Each week families were given a$35 grocery card and$18 worth of local produce. • Received a$3 million"advancing health literacy" grant from the United States Department of Health and Human Services designed to demonstrate the effectiveness of working with local community-based organizations to develop health literacy plans to increase the availability, acceptability, and use of COVID-19 public health information and services by racial and ethnic minority populations, and other populations considered vulnerable for not receiving and using COVID-19 public health information. The project has been awarded to a local healthcare coalition for implementation over the next two years. • Actively sought applicants to the County's Boards, Commissions and Advisory Committees while encouraging public participation in making critical decisions and recommendations that ultimately impact Hawai`i County. To achieve this goal,the office reached out to the community via press releases, contacting Council Members, calling upon existing Boards and Commissions staff, along with current members, and posting announcements on the County's website and social media platforms. • Established an Advisory Committee related to the Waipi`o Valley Road closure to ensure adequate communication and consultation with the Waipi`o Community. 152 MANAGEMENT OFFICE OF THE MAYOR Program Highlights (continued) • Implemented an Active Hazard Map with the Civil Defense Agency to allow residents to see hazards presented by natural or manmade disasters in real time. • Provided services to a total of 4,559 individuals through the American Jobs Center Hawai`i. • The Immigration Office served approximately 3,000 walk-ins and 6,000 telephone calls and e-mail inquiries and conducted over 120 mini-trainings and outreach activities island wide. • Made building permit data and statistics public on the DPW website to improve transparency and showcase the Department's progress in reducing the permit backlog. • Took delivery of the County's first zero-emission fuel cell-powered bus, started operation on Routes 202, 203, and 204 in Kailua-Kona. • Applied for a Federal Transit Authority (FTA) a Low Emission—No Emission(LoNo) grant for six new fuel cell buses, along with fueling production and distribution. • Held an Early Childhood Symposium to inform practitioners about the new Kindergarten Entrance Assessment being implemented this Fall across the state. There was also a presentation by Lieutenant Governor Sylvia Luke to share her Ready Keiki Initiative. • Created an Early Childhood Resource Coordinator position. The position was filled in June of 2023. • Played a pivotal role in the successful coordination and support of the Pehea Ka `Aina countywide initiative launch. This initiative is dedicated to reshaping governance in Hawai`i County by grounding it in cultural genealogy, emphasizing regenerative governance, and fostering connections among government, community, and academia. 153 MANAGEMENT OFFICE OF THE MAYOR Program Measures FY 2022-23 FY 2023-24 FY 2024-25 Actual Budget Estimate Incoming Correspondence 228 1,000 200 Appointments to Boards and Commissions 81 50 80 Proclamations issued 110 120 115 Mayor's Messages 93 90 95 Certificates 327 160 320 Mayor's Event Requests 240 130 240 Program Expenditures FY 2022-23 FY 2023-24 FY 2024-25 Actual Budget Request Number of Positions 21 22 23 Salaries and Wages 1,506,515.50 1,695,486 1,931,716 Operations 577,952.10 321,702 326,702 Equipment 3,319.47 3,375 3,375 Program Total 2,087,787.07 2,020,563 2,261,793 154 MANAGEMENT OFFICE OF THE MAYOR Personnel Position Summary FY 2022-23 FY 2023-24 FY 2024-25 Position Title Authorized Authorized Request Mayor 1 1 1 Managing Director 1 1 1 Deputy Managing Director 1 1 1 Administrative Services Assistant I 1 1 1 Administrative Specialist 1 1 1 CDBG Internal Auditor 1 1 1 Clerical Services Assistant 3 3 3 Data Processing Control Clerk I 1 1 1 Executives Assistant Aide 1 1 1 Executive Assistant II(1/2T) 1 1 1 Executive Assistant III 4 4 4 Organizational Development Specialist(1/2T) - 1 1 Private Secretary to the Managing Director 1 1 1 Private Secretary to the Mayor 1 1 1 Program Manager(Temp) 1 1 1 Public Relations Specialist 1 1 1 Secretary to Boards/Commissions - - 1 Student Helper I 1 1 1 Total 21 22 23 155 • MANAGEMENT COST OF GOVERNMENT Program Description The Cost of Government Commission(COGC) studies and investigates the organizations and methods of operations of all County departments, commissions,boards, offices, and other instrumentalities of all branches of the County government and determines what changes, if any, may be desirable. Program Objectives 1. Examine and investigate the organizations and methods of operations of all County departments, commissions,boards, offices, and other instrumentalities of all branches of the County government and determine and recommend changes, if any, by the Charter-imposed deadline. Program Highlights The current Hawai`i County COGC was appointed and confirmed at the end of 2021 pursuant to Chapter 2 of the Hawai`i County Charter (2020). The Charter authorizes nine members to represent each of the nine council districts in Hawai`i County. After each of the nine members took their Oath of Office, COGC held its first meeting on January 27, 2022. Commissioners defined priority areas to focus their attention. It was determined that the primary focus areas would be 1)permitting/construction/licensing, 2) environmental management/solid waste/wastewater, and 3) information technology/automation/ electronic records/digital payments. A secondary focus area of car and vehicle costs/ vehicle types/vehicle maintenance was also created. Lastly, within a tertiary focus area, 1)water system efficiency/well and pipe maintenance; 2)public access, open space, and natural resources (PONC) expenditures; 3)roads/transportation/public works; and 4) optimizing the number of commissions/boards. Throughout the year, COGC invited the directors of each department to share an overview of their department, cost savings, and efficiency opportunities within those departments and answer questions from each commissioner. COGC also invited other county resources, such as the newly appointed County Auditor,to participate in meetings. 156 MANAGEMENT COST OF GOVERNMENT Program Highlights (continued) The community also participated with the COGC throughout the year. At several meetings, community members participated in-person,provided written testimony, or appeared before the Commission via the Zoom meeting platform. To streamline the process of getting specific recommendations, the COGC established Permitted Interaction Groups (PIGs) during the summer and used those insights and findings in the Fall to come to conclusions captured within their report, which is posted to the Boards and Commissions page on the county website. https://records.hawaiicounty.gov/weblink/1/doc/118555/Page 1.aspx Program Measures FY 2022-23 FY 2023-24 FY 2024-25 Actual Budget Estimate Departments/boards/commissions reviewed - N/A - Program Expenditures FY 2022-23 FY 2023-24 FY 2024-25 Actual Budget Estimate Operations 327.18 -Program Total 327.18 - - 157 This page intentionally left blank MASS TRANSIT AGENCY MASS TRANSIT AGENCY GENERAL FUND Program Description Refer to Mass Transit Agency under the General Excise Tax(GET) Fund Section. Program Objectives Refer to Mass Transit Agency under the GET Fund Section. Program Highlights Refer to Mass Transit Agency under the GET Fund Section. Funding Source and Position Count General Fund $ 20,000 General Fund Grant Revenue $26,196,094 Grant Revenue/Other Total Budget: $26,216,094 Total Number of Positions 158 MASS TRANSIT AGENCY GENERAL FUND Program Expenditures FY 2022-23 FY 2023-24 FY 2024-25 Actual Budget Request Salaries and Wages 4,814.40 242,212 1,365,726 Operations 4,082,269.64 1,346,663 5,048,875 Equipment 1,840,000.00 13,075,164 19,801,493 Program Total 5,927,084.04 14,664,039 26,216,094 159 MISCELLANEOUS MISCELLANEOUS ANIMAL CONTROL Program Description The Animal Control and Protection Agency was established effective July 1, 2023. Refer to the Animal Control and Protection Agency section. Program Objectives The Animal Control and Protection Agency was established effective July 1,2023. Refer to the Animal Control and Protection Agency section. Program Highlights The Animal Control and Protection Agency was established effective July 1, 2023. Refer to the Animal Control and Protection Agency section. 160 MISCELLANEOUS ANIMAL CONTROL Program Measures FY 2022-23 FY 2023-24 FY 2024-25 Actual Budget Estimate Percentage of vicious dog calls will be responded to within * 90%two hours Percentage of loose animals posing a public safety hazard * 90% - calls will be responded to within two hours Percentage of injured animal related calls will be responded to * 90% - within two hours Percentage of animal control assistance by the police will be * 90%responded to within three hours Percentage of animal cruelty and neglect cases will be * 90% - responded to in 24 hours and resolved in 14 working days Percentage of license,loose dog and any non-cruelty/neglect * 90% - cases will be responded to in 48 hours and resolved in five working days Number of sweeps of problem communities per year * 100 - Animal Intake Stray/Feral * 5,000 - Owner Surrendered * 1,000 Total Intake * 6,000 - Redeemed * 1,000 - Adopted * 2,500 - Adopted animal returned for health reasons * 20 - Adoption percentage(Based on total intake numbers) * 40% - Adoption percentage(Based on Adoptable Animals) * 95% - Animal control related calls * 8,250 - Dog license issued * 7,500 - Dog license fees collected * $20,750 - Cat licenses issued * 0 - After-hour emergency call-outs * 1,200 - Miles traveled * 210,000 - Dead animals collected** * N/A - Complaint/comply notices issued * 1,000 - Note: Under HIHS,intake statistics included feral cats,mongoose,chickens and other livestock that the Hawaii County Code, Chapter 4,does not require intake of healthy feral animals. *Statistics not available as agency oversight transitioned from Police to the new Animal Control& Protection Agency. **N/A=Not Available since transition to COH Animal Control pick-up of deceased animals are being r conducted by County Department of Public Works and State Highways personnel. 161 • MISCELLANEOUS ANIMAL CONTROL Program Measures (continued) • Citations issued HCC 4-30 Dog Running Loose * 250 - HRS 143-2 License Violation * 50 - HRS 7-11-1109 Cruelty to Animals * 35 • - Other(inc.Vicious Dog) * 90 - Total Citations * 425 - Citations issued to repeat offenders * 40 _ - Number of animal pickups * 400 - Number of trap rentals * 1,000 - Spay/neuter coupons issued * 0 - Number of Animal Control Officers Kea'au(also serving Hilo,Hamakua,Kea'au,Puna, * 8 - Ka`u) Kona(also serving South Kona, Oceanview) * 7 - Waimea(also serving Honoka`a,Waikoloa,Kohala) * N/A*** - Total Animal Control Officers * 15 - ***During FY 2022-23,COH Animal Control did not have a shelter in Waimea. We do not currently have a shelter in Waimea. ****Animal Control and Protection Agency established as of July 1,2023,and has its own section. Program Expenditures FY 2022-23 FY 2023-24 FY 2024-25 Actual Budget Request Operations 1,751,309.05 - Program Total 1,751,309.05 ****Animal Control and Protection Agency established as of July 1,2023,and has its own section. 162 MISCELLANEOUS HOMELESSNESS Program Description The Office of Housing and Community Development shall establish and administer programs addressing homelessness within the County of Hawai`i utilizing designated funds deriving from a percentage of revenue collected annually from the real property tax on residential tier two properties. Program Objectives 1. Prioritize the "Housing First" model,which aims to quickly move people experiencing homelessness into stable and permanent housing without preconditions or barriers. 2. In partnership with government agencies and non-profit organizations, develop programs and services to prevent individuals and families from becoming homeless, including eviction prevention, emergency financial assistance, and legal support. 3. Execute and manage contracts that are in alignment with the Homelessness and Housing Strategic Roadmap that will work in ensuring that the number of households experiencing homelessness is rare, brief, and non-recurring. 4. Design and implement a system that collects, measures and documents outcomes achieved by entities who receive funding through the County Homelessness and Housing fund. 5. Collect and analyze data on homeless populations to better understand the demographics,needs, and trends in homelessness. 6. Leverage existing funding sources to support resources needed to ensure individuals and families continue to move towards increased self-sufficiency. 7. Promote collaboration among government agencies,non-profit organizations, and community stakeholders to create a coordinated and efficient response to homelessness. 8. Raise public awareness about the issue of homelessness and educate communities about the challenges and solutions. 163 MISCELLANEOUS HOMELESSNESS Program Highlights • The program began on July 1, 2022. • In September, completed the Homelessness and Housing Strategic Roadmap that highlights the top priorities for investment of the Homelessness and Housing Fund. • In November, issued a Request for Proposal for the Homelessness and Housing Fund. • In May 2023, completed the.execution of 16 agreements with 13 non-profit organizations for the delivery of services as proposed in their response to the Request for Proposal • In May 2023, the OHCD hosted its first quarterly Community of Practice, a convening of the Homelessness and Housing Fund grantees that provide a networking space for collaborations, partnerships and generation of new ideas and approaches to addressing emerging issues. Program Expenditures FY 2022-23 FY 2023-24 FY 2024-25 Actual Budget Request Salaries and Wages 53,155.22 367,275 276,688 Operations 4,008,449.65 10,720,512 10,812,434 Equipment 6,206.77 12,213 10,878 Program Total 4,067,811.64 11,100,000 11,100,000 164 MISCELLANEOUS MISCELLANEOUS/COUNTYWIDE COSTS FY 2022-23 FY 2023-24 FY 2024-25 Actual _ Budget Request Animal Control 2,419,600.00 3,603,325 - Nonprofit Grants 3,154,600.00 2,500,000 2,500,000 Schools 9,642.11 52,650 52,650 Homelessness 4,067,811.64 11,100,000 11,100,000 Fringe Benefits State Retirement System 57,708,785.58 66,602,318 72,500,000 FICA 7,120,233.42 8,232,614 9,500,000 County Pensions 33,383.82 66,000 54,000 Health Fund 16,968,769.09 21,566,498 23,500,000 Post-employment Benefits 42,801,803.08 44,136,000 44,577,000 Worker's Compensation 3,524,718.06 5,957,289 5,957,289 Unemployment Compensation 16,043.12 425,174 425,174 Vacation Pay - 1,000,000 1,000,000 Total Fringe Benefits 128,173,736.17 147,985,893 157,513,463 Bond Issue/Debt Service Interest 15,973,612.00 16,319,434 18,988,864 Bond Redemption 33,525,518.00 31,641,499 38,785,113 Total Bond Issue/Debt Service 49,499,130.00 47,960,933 57,773,977 Supplemental Transfers Transfer to Capital Project Fund 119,750.00 - - Transfer to Housing Fund 11,144,320.00 11,495,033 11,919,180 Transfer to Self-Insurance Fund 1,000,000.00 2,000,000 4,000,000 Transfer to Solid Waste Fund 28,916,044.00 30,136,536 30,636,826 Transfer to Golf Course Fund 790,367.00 1,095,681 1,172,172 Transfer to Disaster/Emergency Fund 4,359,277.38 4,503,500 4,715,000 Transfer to Public Access/Open Space Preserve Fund 8,834,305.94 9,075,000 9,540,000 Transfer to Pub Acc/Open Space Preserve Maint Fund 656,896.97 1,134,375 1,192,500 Transfer to Budget Stabilization Fund 250,000.00 250,000 250,000 Transfer to Sewer Fund 3,446,553.00 5,094,515 5,876,248 Trans to Community Benefit Fund - 250,000 250,000 Total Supplemental Transfers 59,517,514.29 65,034,640 69,551,926 165 • MISCELLANEOUS MISCELLANEOUS/COUNTYWIDE COSTS • FY 2022-23 FY 2023-24 FY 2024-25 Actual Budget Request Other Costs Provision for Compensation Adjustment - 5,700,000 3,500,000 Sundry Refund 49.55 15,000 15,000 Provision for Reallocation - 35,000 35,000 Miscellaneous Insurance Claims&Judgments 4,050,581.76 6,925,000 4,925,000 Public Safety Disaster/Emergency 148,201.48 1,000,000 1,000,000 Provision for Energy&Fuel - 2,000,000 2,000,000 Provision for Training - 1,000,000 808,219 Miscellaneous(Block&Housing Grants,Home Pgm) 60,950,142.38 550,000 455,000 Miscellaneous(Prior Year Grants&Contributions) 2,423,899.65 - 50,000 Total Other Costs 67,572,874.82 17,225,000 12,788,219 166 This page intentionally left blank OFFICE OF SUSTAINABIIITY, CL1MATE„ EQUITY, OFFICE OF SUSTAINABILITY, CLIMATE, EQUITY, AND RESILIENCE DEPARTMENT SUMMARY Mission Statement The Office of Sustainability, Climate, Equity, and Resilience (OSCER)was created to coordinate and manage policies and programs to address sustainability, mitigate greenhouse gas emissions, and adapt to the impacts of climate change and other natural and human caused hazards. Through regular stakeholder engagement these policies and programs shall promote the County's sustainability and resilience in a manner that is immediate, direct, coordinated, and equitable in their impact on various communities in the County. Department Goals 1. Coordinate and manage County policies related to sustainability, climate change, equity, and resilience. 2. Coordinate and manage County programs related to sustainability, climate change, equity, and resilience. 3. Establish regular stakeholder engagement related to sustainability, climate change, equity, and resilience. • Funding Source and Position Count General Fund $786,036 General Fund 7 Grant Revenue - Grant Revenue/Other Total Budget: $786,036 Total Number of Positions 7 167 OFFICE OF SUSTAINABILITY, CLIMATE, EQUITY, AND RESILIENCE OSCER Program Description OSCER is responsible for establishing broad work plans for county initiatives through collaboration across all departments related to sustainability, climate change, equity, and resilience, including developing programmatic priorities and budgets, conducting program analyses, making policy recommendations, and preparing sustainability or initiative reports. Program Objectives On August 2, 2023,the County adopted the Integrated Climate Action Plan(ICAP)by Resolution 203-23. The ICAP is the strategic roadmap that will be used by OSCER to help achieve our climate change goals and targets. OSCER will be responsible for implementing the plan beginning with short-term implementation priorities. Short-Term Implementation Priorities: (2023-2025) 1. Establish OSCER as the centralized coordinating authority to oversee and manage countywide climate actions and mainstream interdepartmental collaboration. 2. Provide technical assistance and support to: a. Streamline climate-related data gathering and dissemination. b. Conduct cost-benefit analyses for climate action implementation. c. Secure Federal and State funding. 3. Develop and coordinate a grant program for the Office of Sustainability, Climate, Equity, and Resilience, including identifies and evaluates potential funding sources and preparing appropriate grant applications. 4. Establish regular stakeholder engagement to increase transparency of climate action. a. Climate Data Dashboard and Portal b. Place-Based Knowledge c. Promote Funding Opportunities d. Develop an Engagement Strategy 5. Produce an ICAP Annual Report. Program Highlights The OSCER office begins staffing and delivery of program objectives in the Spring of 2024. This entails establishing the physical office location, including the purchase of initial equipment and furniture. In addition,the OSCER administrator will complete all position descriptions and begin recruitment for the funded positions. As a new County 168 OFFICE OF SUSTAINABILITY, CLIMATE, EQUITY, AND RESILIENCE OSCER Program Highlights (continued) office,the initial six months will require establishing and building relationships across the county, state, and with our federal partners. Priorities will also focus on building capacity through training and networking to accomplish program objectives. Program Measures 1. Hire all funded positions and maximize support from other programs, such as VISTA. 2. Establish a centralized dashboard to show current progress on individual strategies and actions. 3. Produce an Annual Report. Program Expenditures FY 2022-23 - FY 2023-24 FY 2024-25 Actual Budget Request Number of Positions - 5 7 Salaries and Wages - 431,326 611,036 Operations(includes external audit of County finances) - 150,000 150,000 Equipment - 38,000 25,000 Program Total - 619,326 786,036 Personnel Position Summary FY 2022-23 FY 2023-24 FY 2024-25 Position Title Authorized Authorized Request Accountant I _ - - 1 Climate Equity Specialist - - 1 Community&Outreach Specialist - 1 1 Data Analysis&Visualization Specialist - - 1 1 Grants Manager - 1 1 Policy Analyst - 1 1 Sustainability Administrator - 1 1 Total - 5 7 169 1 This page intentionally left blank PARKS & RECREATION PARKS & RECREATION DEPARTMENT SUMMARY Mission Statement To provide a wide array of services for the public with excellence, integrity and aloha. Department Goals Service • " Provide and/or facilitate a wide array of recreational opportunities, services and opportunities that meet the needs of the Big Island community while maintaining the cultural uniqueness of our rich heritage, diversity and the aloha spirit. • Conduct the P&R "Service Survey" to evaluate the quality of services provided and report the results quarterly. • Keep the public informed of the availability of programs and facilities via various media outlets including a departmental website. Facilities • Provide safe, clean, enjoyable, accessible and aesthetically pleasing facilities by: o Implementing the transition plan for ADA compliance. o Implementing the transition plan for playground safety and equipment. o Continuing to develop and implement maintenance standards. o Maintaining a five-year plan for repairs and maintenance. o Providing regular facility and safety inspections and monitoring the results and recommendations. o Determining the need for additional recreational facilities throughout the Big Island via public meetings and service surveys. o Assessing current facility use and analyzing for optimum utilization. Fiscal Responsibility • Refine fiscal management and performance of the department. • Develop alternative strategies to generate supplemental resources in order to maintain and enhance operations (grants, cost sharing, donations, etc.). Funding Source and Position Count General Fund $33,924,534 General Fund 425 Grant Revenue $ 1,478,150 Grant Revenue/Other 2 Other $ 862,750 Total Budget: $36,265,434 Total Number of Positions 427 170 PARKS & RECREATION DEPARTMENT SUMMARY Department Goals (continued) Partnerships • Create public/private partnerships to improve and maintain recreational facilities and enhance programs. Safety • Provide proper safety equipment for all employees. • Maintain,update and keep all employees current with health and safety requirements and testing, such as hearing tests,hepatitis immunization for covered individuals, CDL licenses, etc. • Perform regular safety inspections of all facilities. • Provide a mechanism to address safety concerns of all employees. Training • Provide for personal and professional growth opportunities for all staff. • • 171 PARKS & RECREATION 'ALAE CEMETERY Program Description The `Alae Cemetery provides an affordable and accessible public memorial park to accommodate the burials of the general public. Program Objectives 1. Conduct maintenance and repair activities. 2. Assign and record all burials. Program Highlights Custodial facility for the Annual Ireito Hoyo Service was held on August 28, 2022. Removed vegetation needed to fence the entire unfenced area along the perimeter of the cemetery. Program Measures FY 2022-23 FY 2023-24 FY 2024-25 Actual Budget Estimate Total Acreage 42.37 42.37 42.37 Burials 67 110 110 Program Expenditures FY 2022-23 FY 2023-24 FY 2024-25 Actual Budget Estimate Number of Positions 4 4 4 Salaries and Wages 203,554.51 206,378 216,170 Operations 3,643.15 6,315 6,286 Equipment - 426 455 Program Total 207,197.66 213,119 222,911 Personnel Position Summary FY 2022-23 FY 2023-24 FY 2024-25 Position Title Authorized Authorized Request Park Caretaker I ,2 2 2 Power Mower Operator 2 2 2 Total 4 4 4 • 172 PARKS & RECREATION VETERANS CEMETERIES - EAST AND WEST HAWAI'I Program Description The East and West Hawai`i Veterans Cemeteries accommodate the local burial needs of Big Island Armed Forces Veterans and eligible family members. Program Objectives 1. Continue to coordinate development of the East and West Hawaii Veterans Cemeteries with the Veterans Advisory Committee and the Department of Defense. • Address the findings of the recent Department of Veteran's Affairs, Office of the Inspector General Compliance Inspection conducted in June 2021; currently 90% compliant. 2. Performs interments, grounds maintenance and facilities maintenance in accordance with the National Cemetery Administration(NCA)Veterans Cemeteries standards. 3. Assign and record all burials. 4. Foster a customer service culture. Program Highlights Implemented NCA Procedures for: - Receiving and inspecting headstones, markers and niche covers. - Cleaning and storing headstones,markers and niche covers. - Setting and installing. - Placing and aligning headstones and markers in first and second interments. Placing and aligning headstones and markers in existing sections, including fine tune alignment. The International Association of Lions Clubs volunteered to clean headstones. Changed from doing one plot with one-reserve for spouse to double depth. 173 PARKS & RECREATION VETERANS CEMETERIES — EAST AND WEST HAWAI'I Program Measures FY 2022-23 FY 2023-24 FY 2024-25 Actual Budget Estimate Total Acreage 78.78 78.78 78.78 Burials 278 250 250 Program Expenditures FY 2022-23 FY 2023-24 FY 2024-25 Actual Budget Estimate Number of Positions 5 5 5 Salaries and Wages 159,275.43 205,576 215,680 Operations 85,648.58 91,846 91,617 Equipment 439.78 426 455 Program Total 245,363.79 297,848 307,752 Personnel Position Summary FY 2022-23 FY 2023-24 FY 2024-25 Position Title Authorized Authorized Request Equipment Operator II Temp 1 1 1 Park Caretaker I 3 3 3 Veterans Cemetery Caretaker/Equip Operator 1 1 1 Total 5 5 5 • 174 PARKS & RECREATION RURAL CEMETERIES Program Description The Parks Maintenance Division ensures that the grounds and facilities of cemeteries in Hamakua, Kohala, and Kona are properly maintained. Program Objectives 1. Continue maintenance of cemetery grounds. 2. Assign and record all burials. Program Highlights No projects done at this time. Program Measures FY 2022-23 FY 2023-24 FY 2024-25 Actual Budget Estimate Cemeteries Burials North Hilo/Hamakua District: 3 5 7 Honoka`a,Kukuihaele,Kuka`iau,Laupahoehoe North/South Kohala District: 27 16 18 Haw',Waimea North/South Kona District: 18 20 22 Keopu,Na`alehu Program Expenditures FY 2022-23 FY 2023-24 FY 2024-25 Actual Budget Estimate Operations 1,290.89 1,200 1,400 Program Total 1,290.89 1,200 1,400 175 PARKS & RECREATION HAWAII COUNTY BAND Program Description The Hawai`i County Band was established in 1883 and has provided music for parades, concerts, festivals, ceremonies, and other special events County-wide for the past 140 years. The Hawai`i County Band performs as a representative of the County of Hawai`i and continues to enhance events by providing live music performances. The band also serves as a musical resource for the County and State of Hawai`i. Program Objectives 1. Provide musical services for island residents and visitors by working with community organizations and providing 40 musical services annually (e.g. parades, ceremonies, festivals, concerts and special events). 2: Provide 12 monthly Mo`oheau Bandstand concerts that are entertaining, educational, musically challenging, and historically significant. 3. Feature at least two young musicians as soloists at the April or May Mo`oheau Bandstand Concert,which provides musical education opportunities for the youth of the County of Hawai`i. 4. Introduce 20 new musical pieces per year to provide musical challenges to the band members. Program Highlights • Provided 40 performance services during FY 2022-23. • Featured nine monthly Mo`oheau Bandstand Concerts which is a 100 plus year tradition. • Mo`oheau Bandstand April and May Concerts featured young musicians as soloists. • Participated in July 4th Mo`oheau Bandstand Concert in conjunction with the Fireworks Display. 176 PARKS & RECREATION HAWAI'I COUNTY BAND Program Measures FY 2022-23 FY 2023-24 FY 2024-25 Actual Budget Estimate Performance Services 40 40 40 Rehearsals 95 95 95 Number of Events: Parades 6 5 7 Ceremonies 8 6 7 Concerts 18 15 18 Special Events 8 6 8 Program Expenditures FY 2022-23 FY 2023-24 FY 2024-25 Actual Budget Request Number of Positions 40 40 40 Salaries and Wages 210,247.90 280,158 295,111 Operations 3,649.30 13,133 13,133 Equipment - 70,050 50 Program Total 213,897.20 363,341 308,294 Personnel Position Summary FY 2022-23 FY 2023-24 FY 2024-25 Position Title Authorized Authorized Request Band Director 1 1 1 Assistant Band Director(Hrly) 1 1 1 Musician I(Hrly) 4 4 4 Musician II (Hrly) 7 7 7 _Musician III (Hrly) 10 10 10 Musician IV(Hrly) 9 9 9 Musician V(Hrly) 8 8 8 Total 40 40 40 Note: All positions are part-time with the exception of the Band Director. 177 PARKS & RECREATION WEST HAWAI'I BAND Program Description The West Hawai`i Band provides music for parades, ceremonies and other events, principally in the Hamakua, Kohala and Kona districts,to support and inspire traditional and emerging cultural, charitable, educational,recreational and economic activities, and provides musical enjoyment and satisfaction for residents and visitors of diverse ages and backgrounds,through performance and rehearsal. Program Objectives 1. Provide musical services for island residents and visitors by working with community organizations and providing 20—25 musical services annually (e.g. parades, ceremonies, festivals, concerts, and special events). 2. Provide six concerts that are entertaining, educational,musically challenging and historically significant. 3. Feature a young musician as soloist at the March or May monthly concert, to provide music education opportunities for the young musicians of Hawaii County. 4. Introduce 20 new pieces per year to provide musical challenges for the band. Program Highlights • The West Hawai`i Band provided fifteen performance services as many services were cancelled due to COVID-19 restrictions. • The band continued to rehearse on a weekly basis at the West Hawai`i Civic Center. • The West Hawai`i Band has introduced 12 new pieces. Program Measures FY 2022-23 FY 2023-24 FY 2024-25 Actual Budget Estimate Performances 26 20 25 Rehearsals 45 45 45 178 PARKS & RECREATION WEST HAWAI'I BAND Program Expenditures FY 2022-23 FY 2023-24 FY 2024-25 Actual Budget Request Number of Positions 19 19 19 Salaries and Wages 27,830.47 46,464 49,706 Program Total 27,830.47 46,464 49,706 Personnel Position Summary FY 2022-23 FY 2023-24 FY 2024-25 Position Title Authorized Authorized . Request Assistant Band Director (Hrly) 1 1 1 ' Musician I(Hrly) 4 4 4 Musician II(Hrly) 7 7 7 Musician III(Hrly) 6 6 6 Musician IV(Hrly) 1 1 1 Total 19 19 19 Note: All positions are part-time. 179 PARKS & RECREATION _.....� �.N.�. � _ ADMINISTRATION �.�.a_v���.�_ _��_e.m__w�e Program Description The Parks&Recreation Administration provides organizational support services to all the divisions/sections to achieve the development and implementation of the department's mission. Program Objectives 1. Continue to update information for Divisions and Sections on the County of Hawai`i website on an as needed basis. 2. Continue implementation of the transition plan for accessibility to public facilities during the fiscal year. 3. Continue implementation of the transition plan for playground safety and accessibility during the fiscal year. 4. Maximize resources by encouraging the "Friends of the Park"program and identify a minimum of five community service projects that focus on maintenance and/or improvements to park facilities. 5. Provide at least one technical job specific training for 50% of administrative staff. Program Highlights • Conducted cash handling and internal controls monitoring for various Parks and Recreation facilities. • Reopened a portion of Richardson Ocean Park including the comfort station after the partial completion of the Accessibility Improvements project. • Completed the initial portion of the Hilo Bayfront Trails Phase 2 project This portion of the trail provides access between Kumu Street and Kilauea Street. • Completed the Papa`aloa Park Accessibility Improvements project. • Completed the Pa'auilo Park Accessibility Improvements project. • Completed the Magic Sand Beach Park Accessibility Improvements project. • Executed 51 Recreation Educator contracts for our Elderly Activities and Culture and Education programs and 37 employee contracts for Summer/Intersession programs. 180 PARKS & RECREATION ADMINISTRATION �����-.w..��_e_.�._. Program Measures FY 2022-23 FY 2023-24 FY 2024-25 Actual Budget Estimate Camping Permits Issued 9,223 7,700 9,000 Pavilion Permits Issued 2,563 2,500 2,500 No of Completed Service Surveys 900 400 400 Surveys Rating Quality of Service as Satisfactory or 90% 85% 85% greater Surveys Rating Facilities as Adequately Maintained 90% 90% 90% Program Expenditures FY 2022-23 FY 2023-24 FY 2024-25 Actual Budget Request Number of Positions 27 27 27 Salaries and Wages 1,578,713.78 1,824,574 1,933,729 Operations 1,077,097.25 1,712,491 1,709,991 Equipment 244,088.38 138,182 53,182 Program Total 2,899,899.41 3,675,247 3,696,902 181 PARKS & RECREATION ADMINISTRATION Personnel Position Summary FY 2022-23 FY 2023-24 FY 2024-25 Position Title Authorized Authorized Request Parks&Recreation Director 1 1 1 Deputy Parks&Recreation Director 1 1 1 Account Clerk 3 3 3 Accountant I 2 2 2 Accountant IV 1 1 1 Architectural Drafting Tech I 1 1 1 Architectural Drafting Tech II 1 1 1 Business Manager 1 1 1 Clerk II 1 1 1 Clerk III 2 2 2 Department Contracts Assistant 1 1 1 Human Resources Assistant 1 1 1 Human Resources Program Specialist 1 1 1 Human Resources Technician I 1 1 1 Information&Education Specialist I 1 1 1 Park Planner 1 1 1 Park Projects Manager 4 4 4 Private Secretary 1 1 1 Projects Administrator 1 1 1 Student Helper I 1 1 1 Total 27 _ 27 27 182 PARKS & RECREATION PARKS MAINTENANCE Program Description The Parks Maintenance Division maintains inland parks, beach parks,playgrounds, ball fields, and other recreational facilities; undertakes construction, repairs and renovation projects for buildings, equipment and grounds; and operates a storeroom for departmental maintenance supplies. Program Objectives 1. Maintain completion of approximately 2,500 work orders on an annual basis. 2. Undertake two park improvements projects per district, one of which involves a community group. 3. Monitor complaints filed for strategic planning purposes for maintenance and services improvements. 4. Provide park users with safe facilities and grounds. • Conduct safety inspections of P&R facilities: 1. Every three months with responsible supervisor(nine crews). 2. Every 12 months by the Park Superintendent. 3. Every 12 months by the West Hawai`i District Superintendent. 4. Playground and Skateboard Park inspections every month. 5. Provide employees with a safe working environment. • Participate with department safety committee and discuss and evaluate accident/incident reports. • Correct any hazardous conditions or practices. • Provide a minimum of one safety instructional session per crew each month. • Review and upgrade Park Maintenance Safety and Health Programs. Program Highlights • Park Maintenance—Maintain and Repair Existing Facilities The Parks Maintenance Division maintained inland parks, beach parks,playgrounds, ball fields; County cemeteries, East and West Hawai`i Veterans Cemeteries, Community Centers and other departmental facilities. We provided the public with safe repair and renovation projects for buildings, equipment, grounds and supported landscaping and beautification projects. Beautification projects and beach cleanups were accomplished with assistance from public/private partnerships and volunteer projects. 183 PARKS & RECREATION PARKS MAINTENANCE Program Highlights (continued) • Plumbers Total Work Order Generated: 363 Work Orders Completed: 337 • Fencing and Waxing Crew Total Work Orders Generated: 83 Works Ordered Completed: 36 • Electricians Total Work Order Generated: 343 Work Ordered Completed: 307 • Pump Mechanic Total Work Orders Generated: 1 Work Orders Completed: 1 • Painters Total Work Orders Generated: 88 Work Orders Completed: 52 • Carpenter Shop Total Work Orders Generated: 675 Work Orders Completed: 501 • Waimea/S Kohala B & G Total Work Orders Generated: 39 Work Orders Completed : 30 • Kona B & G Total Work Orders Generated: 496 Work Orders Completed : 440 • Construction Crew Total Work Orders Generated: 141 Work Orders Completed : 36 • Mechanic/Welding Shop Total Work Orders Generated: 566 Work Orders Completed: 503 184 PARKS & RECREATION PARKS MAINTENANCE Program Highlights (continued) • Tree Trimming Total Work Orders Generated: 75 Work Orders Completed : 32 • Vector Control Total Work Orders Generated: 11 Work Orders Completed : 11 Program Measures FY 2022-23 FY 2023-24 FY 2024-25 Facilities Maintained: Actual Budget Estimate Beach Parks 39 39 39 Parks&Playgrounds 65 65 65 Gyms&Recreation Centers,Baseball Fields 98 98 98 Swimming Pools 9 9 9 Tennis Courts 30 30 30 Other Facilities 43 43 43 Complaints Received 10 20 20 Beautification Projects 25 25 30 Work Orders Completed 2,286 2,300 2,560 Safety Instructional Sessions 168 168 168 Program Expenditures FY 2022-23 FY 2023-24 FY 2024-25 Actual Budget Request Number of Positions , 170 175 175 Salaries and Wages 7,688,507.87 8,631,630 9,104,444 Operations 5,439,401.18 9,209,124 10,717,612 Equipment 154,511.36 373,880 19,010 Program Total 13,282,420.41 18,214,634 19,841,066 185 PARKS & RECREATION PARKS MAINTENANCE Personnel Position Summary FY 2022-23 FY 2023-24 FY 2024-25 Position Title Authorized Authorized Request Account Clerk 1 1 1 Building&Grounds Utility Worker 5 5 5 Building&Grounds Utility Worker-Temp 2 2 2 Building Maintenance Worker 3 3 3 Building Maintenance Worker-Temp 1 1 1 Building Repair and Maintenance Supervisor 1 1 1 Carpenter-Cabinet Maker 2 2 2 Clerk III 1 1 1 Custodian/Groundskeeper I 7 6 6 Custodian/Groundskeeper II - 1 1 Custodian/Groundskeeper I(Night Shift) - 4 4 Custodian/Groundskeeper II(Night Shift) - 1 1 Electrical Pump-Mechanical Electrician 1 1 1 Electronic Equipment Repairer 1 1 1 Equipment Operator I 1 1 1 Equipment Operator II 6 6 6 Equipment Operator II-Temp 2 2 2 Equipment Operator III - 1 1 Equipment Operator III Temp - 1 1 Laborer II 6 5 5 Laborer II-Temp 3 2 2 Laborer III - 1 1 Lead Carpenter-Cabinet Maker 1 1 1 Lead Electronic Equipment Repairer 1 1 1 Lead Painter 1 1 1 Lead Plumber 1 1 1 Mechanical Repair Welding Supervisor 1 1 1 Mechanical Repairer-Temp 1 1 1 Mechanical Repairer-Welder 3 3 3 Painter 1 1 1 Park Caretaker I 63 63 63 Park Caretaker I—1/2T 1 1 1 Park Caretaker I—2/5T 1 1 1 Park Caretaker I—3/5T 1 - - Park Caretaker II 5 6 '6 Park Caretaker III 1 1 1 Park Construction&Maintenance Supervisor 1 1 1 Park Facilities Refuse Collector 3 2 2 Park Facilities Refuse Collector Driver - 1 1 Park Maintenance Manager 1 1 1 Park Maintenance Supervisor I 2 3 3 Park Maintenance Supervisor II 3 - - Park Maintenance Supervisor III 1 1 1 • 186 PARKS & RECREATION . PARKS MAINTENANCE Personnel Position Summary(continued) _Park Maintenance Supervisor IV 1 2 2 Park Maintenance Supervisor V 1 1 1 Park Maintenance Supervisor IV - 1 1 Parks District Superintendent 1 1 1 Plumber 2 2 2 Power Mower Operator 11 12 12 Power Mower Operator-Temp 1 1 1 Senior Account Clerk 1 1 1 Storekeeper 1 1 1 Tractor Mower Operator 4 3 3 Tractor Mower Operator-Temp 1 1 1 Tree Trimmer 3 3 3 Tree Trimmer-Equipment Operator II 1 1 1 Tree Trimmer-Heavy Truck Driver 1 1 1 Tree Trimming Crew Supervisor 1 1 1 Tree Trimming—Park Maintenance Supervisor 1 1 1 Vector Control Specialist 3 2 2 Total 170 175 175 187 PARKS S RECREATION RECREATION Program Description The Recreation Division plans and coordinates organized recreation, athletics, aquatics and - arts and crafts activities for all age groups at recreation centers and aquatic facilities throughout the County of Hawai`i. Program Objectives 1. Provide or assist in the facilitation of a minimum of four types of organized athletic activities in each district. Athletic activities shall include basketball,baseball/softball, volleyball, football, track and field,pickleball, futsal, etc. These activities shall be provided on a quarterly basis with the intent of servicing at least 500 youth and 200 adults • per district. a. Provide a minimum of one athletic activity per recreation facility cluster, with the specific purpose of introductory level instruction. These introductory athletic activities shall be provided on a quarterly basis with the intent of servicing at least 100 youth and/or adults per recreation facility cluster. 2. Provide or assist in the facilitation of a minimum of six creative and artistic activities per district, for youth and/or adults. Creative and artistic activities include, seasonal crafts, hobby crafts, culture art practices, introductory art lessons, lessons in craftsmanship, etc. These activities shall be provided on a quarterly basis with the intent of servicing at least 100 youth and 50 adults per district. a. Provide a minimum of one creative/artistic activity per recreation facility cluster, for youth and/or adults. These activities shall be provided on a quarterly basis with the intent of servicing at least 25 youth and/or adults per recreation facility cluster. 3. Provide a minimum of two district-wide events per district with the intent of servicing at least 200 youth and 200 adults per year. These events shall include holiday/seasonal events and community resource fairs. 4. Provide a minimum of two island wide special events with the intent of servicing at least 1,000 youths and 500 adults per year. These events shall include track and field meets, `Ohana shoreline Fishing Tournament, etc. 5. Develop a minimum of six partnerships with other recreation providers, as well as community organizations to maximize service and activities to the public. These partnerships could include working with the Department of Land and Natural Resources for hiking, malama aina(conservation)projects, Hawai`i Island Food Basket in services provided to the community, athletic organizations for a youth triathlon, etc. 188 PARKS & RECREATION RECREATION Program Objectives (continued) 6. Provide a minimum of one outdoor activity per district,per quarter. These activities shall be provided with the intent of servicing at least 20 youth and/or adults and can include partnerships with community or government organizations. These programs can include activities such as hiking, fishing, camping, etc. 7. Maintain safe recreation facilities for all activities,patrons, and employees. Conducting daily facility safety inspections and completing work orders as necessary to correct unsafe conditions. A comprehensive safety inspection shall be conducted on a semi-annual basis (July and December). 8. Provide quarterly training to enhance personnel's understanding of recreational programming principles, foster development of quality programs through growth of knowledge and boost individual and organizational performance. With relevant and consistent training,personnel will continue to grow as civil service employees and provide service with aloha to the public. Program Highlights Track& Field Meets (4 Annual Events) The Track&Field program has been extremely successful for many years. Two events are typically held per year—Age Group Track Meet and Exponent Track Meet. Both events are held on the east side and west side for a total of four track& field meets. Averaging 750 participants per event with at least 1,000 in attendance. The track&field program which dates back to the 1940's allowed us to showcase the many talented youth of our island. In FY 2022-23,the Age Group Track&Field Meets were held on February 4, 2023 in both Hilo and Kona. The Exponent Track Meet on February 18, 2023 was cancelled due to inclement weather. `Ohana Shoreline Fishing Tournament The annual Ohana Shoreline Fishing Tournament was held on August 19-21, 2022. Weigh- ins were held at the Honoka`a Sports Complex. There was a total of 136 entries in six divisions—men, women,teen, keiki,kupuna, and `ohana. Prizes were given to almost every registered person who weighed in a fish. This event marked the return of the tournament since the pandemic. 189 PARKS & RECREATION RECREATION Program Highlights (continued) Holoholo Crafters This new program provided an opportunity for the Recreation personnel to work with people with disabilities. Personnel provided various arts & craft projects and instruction to multiple Department of Education special education classes and adult care facilities in Hilo and Kona. This program will continue as we encourage these partnerships and provide recreational programming for all ages and abilities. Easter Events The Biggest Easter Egg Hunt event was held on April 7, 2023, at the Francis Wong Stadium. Over 1,000 people attended this event which included four age group egg hunts, craft activities, contests, keiki I.D., and other community resource booths. The Hilo District Recreation personnel continued to organize a great family event. A new Easter event was organized by the Hamakua District Recreation personnel. This event was held at the Pa'auilo Gym on April 7, 2023. The event included egg hunts for various age groups, contests with prizes, food and entertainment. Both events were free for the public to enjoy. P&R Sports Leagues These sports leagues were provided during FY 2022-23: - Hilo/Puna District o Biddy Basketball (8 years &under) o Age Group Basketball (10 years &under, 12 years &under, 14 years &under) o Age Group Volleyball (10 years &under, 12 years &under, 14 years &under) o T-Ball & Coach Pitch Baseball (6 years and under, 8 years &under) - N/S Kohala/Hamakua District o Biddy Basketball (8 years &under) o Age Group Basketball (10 years.&under, 12 years &under, 14 years &under) o Age Group Volleyball (10 years &under, 12 years &under, 14 years &under) - Kona District o Biddy Basketball (8 years & under) o Age Group Basketball (10 years &under, 12 years &under, 14 years &under) 190 PARKS & RECREATION RECREATION Program Measures FY 2022-23 FY 2023-24 FY 2024-25 Program/Events Countywide Countywide Countywide Participants Participants Participants Actual Budget Estimate Instructional Sports Program(Baseball, Softball, Basketball,Floor Hockey,Pickle Ball,Volleyball, 372,520 500,000 500,000 Tennis,Track&Field,Croquette) Arts&Crafts 10,555 35,000 35,000 Organized P&R Sports Games/Clinics(Baseball, Basketball,Volleyball) 280,355 200,000 300,000 Music and Dance 28,825 50,000 50,000 Drama, Storytelling,Puppetry 15,785 20,000 20,000 Physical Fitness/Aerobic for Tots to Senior Citizens 320,075 300,000 350,000 Outdoor/Nature Activities/Hiking Programs 13,722 ,105,000 20,000 Special Events 177,250 180,000 180,000 TOTAL 1,219,087 1,390,000 1,455,000 Persons Utilizing Facilities—Total 4,000,000 4,500,000 4,500,000 Program Expenditures FY 2022-23 FY 2023-24 FY 2024-25 Actual Budget Request Number of Positions 52 52 52 Salaries and Wages 2,511,288.29 2,848,386 2,932,355 Operations 808,510.39 903,163 908,163 Equipment 15,287.10 5,000 5,000 Program Total 3,335,085.78 3,756,549 3,845,518 • 191 PARKS & RECREATION RECREATION Personnel Position Summary FY 2022-23 FY 2023-24 FY 2024-25 Position Title Authorized Authorized Request Account Clerk 1 1 1 Clerk III 2 2 2 Recreation Administrator 1 1 1 Recreation Director II 22 22 22 Recreation Director II—1/2T 1 1 1 Recreation Director IV 5 5 5 Recreation Specialist I 1 1 1 Recreation Specialist II 2 2 2 Recreation Technician II 6 6 6 Recreation Technician II—1/2T 3 3 3 Recreation Technician III 4 4 4 Recreation Technician III—1/2T 2 2 2 Recreation Technician III—3/4T 1 1 1 Senior Account Clerk 1 1 1 Total 52 52 52 192 PARKS & RECREATION SUMMER FUN AND INTERSESSION Program Description Summer and intersession programs are provided for elementary-aged children. These enrichment programs incorporate team sports, games, arts and crafts, drama,music, dance and excursions. Program Objectives 1. Provide a minimum of 20, six-week Summer Fun programs island wide. 2. Work in partnership with the State of Hawai`i - Child Nutrition Program and vendors with county meal contracts to sponsor free lunch programs for all summer fun sites that qualify and meet the requirements for this program. a. Provide free meals to a minimum of 75% of Summer Fun program participants. 3. Provide a minimum of four special summer enrichment programs such as ocean awareness and teen programs. Programs offered will operate for the same six-week period as Summer Fun programs; with the intent of teaching life skills with emphasis on leadership training. 4. Provide a minimum of three Winter Intersession programs island wide. These two- week programs will incorporate enrichment activities such as arts and crafts, athletic activities, physical fitness, outdoor activities. 5. Provide a minimum of two Fall and two Spring Intersession programs. These one- week programs will provide enrichment opportunities focused on outdoor activities, service learning and malama `aina. 6. Integrate children with disabilities into the summer and intersession programs wherever possible. Program Highlights `Ike Kai Intersession Programs As part of the `Ike Kai Enrichment Program series,there were three intersession programs held—fall break, winter break and spring break. The `Ike Kai program goals are to engage the participants in activities focused on ocean awareness and safety. This program incorporates malama aina principles and other Hawaiian practices such as lawai`a(fisherman). We focus on the health of the coastal ecosystem through education and outreach. The program was held at the Richardson's Ocean Center and Reed's Bay in Keaukaha. 193 PARKS & RECREATION SUMMER FUN AND INTERSESSION Program Highlights (continued) Pilikulaiwi Intersession Programs The Pilikulaiwi program was held during fall break on October 4-6, 2022. The three-day, two-night program partnered with the Hilo Yacht Club to utilize their facilities. Participants ranged in grade from 4th-12th grades. The focus of this program was to learn about the Keaukaha coastline. The Spring Intersession program was held March 14-16, 2023. A total of 25 participants were registered,between grades 6th-12th. Utilizing the Gilbert Kahele Recreation Area bunkhouses as its home base,the program travelled to different parts of the island. Activities were organized to learn more about our island and participate in service- learning projects. Maintenance work was completed in the garden behind the bunkhouses. 2022-23 Winter Intersession Programs Winter Intersession programs were held at Pi`ihonua Gym, Papa`ikou Gym and the Waimea District Park from December 27, 2022-January 6, 2023. Registration at the respective sites were—Pi`ihonua Gym(60), Papa`ikou Gym (20) and Waimea District Park(30). 2023 Summer Fun Program There was a total of 15 Summer Fun program sites island wide which ran from June 13- July 14, 2023. There were 39 Summer Fun personnel hired to assist the Recreation Division personnel. Registration limits were determined by the Recreation Division site staff, dependent on facility size and staffing availability. Hilo: Andrews Gym(80), Pana`ewa Gym(62), Kawananakoa Gym (85), Pi`ihonua Gym (81), Hilo Armory (54) Hamakua: Papa`ikou Gym(51), Honoka`a Sports Complex(45) Puna/Ken: Pahoa Regional Park(81), Kea'au Armory (73),Ka`u Regional Gym (24), Na'alehu Community Center(16) North/South Kohala: Waimea District Park (51), Hisaoka Gym(20), Pu'unui Park(20) North/South Kona: Kekuaokalani Gym(60) 194 PARKS & RECREATION „�� ___�_W � _ ..71 _ SUMMER FUN AND INTERSESSION Program Highlights (continued) The free lunch program was offered at 13 summer program sites (All Hilo District sites- including the Pu`u`eo Teen program and `Ike Kai program, Papa`ikou Gym, `Ike Pono program [Kula`imano, Honomu and Papa`aloa], Honoka`a Sports Complex, Pahoa Regional Park, and Kea`au Armory). A combined total of 767 summer program participants (80%) were enrolled in the free lunch program provided in partnership with the U.S. Department of Agriculture—Food Service Federal Grant Program. We were unable to provide these services to other sites, due to the lack of vendor participation. 2023 Special Summer Enrichment Programs There was a total of five special enrichment programs that occurred in the summer,which were also participants in the free lunch program. Two of these programs were teen enrichment programs which operated on the same six- week period as the Summer Fun programs. The Teen Scene program at the Pu'u'eo Community Center registered 20 participants. The Waimea Teen Program registered ten participants. Both programs focused on life skills development and leadership training with activities such as cooking and meal planning and higher education and trade school visitations. The `Ike Kai program held three,two-week sessions with a six-week total of 82 participants. During each session there were approximately 28 participants. `Ike Pono, a new program was added to the Summer Enrichment series. Three,two-week • sessions were implemented, one session in each Hamakua community—Kula`imano (15 registered),Honomu(15 registered) and Papa`aloa(24 registered). This program focused on learning about the aina and how to respectfully use our natural resources,providing a unique cultural experience for the participants from planting kalo to harvesting and making laulau. 195 PARKS & RECREATION SUMMER FUN AND INTERSESSION Program Measures _ FY 2022-23 FY 2023-24 FY 2024-25 __ Actual Budget Estimate Persons Served—Summer Fun/Intersession 958 1,500 1,500 PROJECTED SITES/POTENTIAL ENROLLMENT INCLUDING SUMMER/INTER-SESSION/AFTERNOON PROGRAMS O p G C C a w E aLi E? d E r d E a`i L y E 8 w° E a E v L tC as 1 E E 9 R y R v/ A R �.. o L 'i+ E L E A L N s L E' d L 'u al L C W L n L N a0 E o n,E o E c o % " o E O•t a a o. a r. o - o w Q�I E L V] 7 L 7 a L a) L L O h R L rn d L .d. L '' m l'6 A �w ",a rn a �Wa Cl) ,4'a. oa ea g Fa Hilo 5 1 1 8 1 4 2 9 22 Puna/Ka`u 4 0 . 0 8 1 1 1 8 15 Hamakua 2 3 0 5 2 1 1 6 14 N/S Kona 1 0 0 3 1 1 1 3 7 N/S Kohala 3 1 0 4 0 1 1 4 10 TOTAL 15 5 1 28 5 8 6 30 68 Program Expenditures FY 2022-23 FY 2023-24 FY 2024-25 Actual Budget Request Salaries and Wages 173,060.80 224,872 224,872 Operations _ 159,364.24 369,180 369,180_ Program Total 332,425.04 594,052 594,052 196 PARKS & RECREATION HOOLULU PARK COMPLEX Program Description The Ho`olulu Complex ensures the safe and efficient use of all facilities at the Ho`olulu Complex(Dr. Francis F. C. Wong Stadium, Afook-Chinen Civic Auditorium, Edith Kanaka`ole Multi-Purpose Stadium, Aunty Dottie Thompson Hale, Walter Victor Baseball Complex,Aunty Sally Kaleohano's Luau Hale, Butler Building, Kuawa Ballfields, Ho`olulu Multi-Purpose Field and Hilo Drag Strip). We maximize the use of all facilities by ensuring service in an equitable and fair manner and through careful scheduling and accommodating of: 1. Public requests for private parties and sports activities. 2. Professional or non-profit agencies. 3. School activities and sporting events. 4. Agencies that promote activities for statewide,national or international participants. 5. County and department functions. Program Objectives 1. Provide clean, safe and well-maintained facilities: a. Close each facility once per year for general clean up and minor repairs. b. Pressure-wash each facility semi-annually. c. Inspect for any potential safety hazards daily. d. Clean and sanitize facilities before and after events. e. Work with Safety Committee to perform safety inspections annually. 2. Provide a well-manicured playing surface at Wong Stadium, Walter Victor Baseball Complex, Ho`olulu Multi-purpose Field and Kuawa Ballfields: a. Mow fields weekly, weather permitting. b. Close each ballfield at least one week annually for field repairs. c. Fertilize field surfaces annually. 3. Provide training for staff: a. Conduct safety talks on various topics at least once per month. b. Train employees regarding safe, efficient use of all equipment at lease semi- annually. c. Supervisors shall conduct equipment maintenance training and equipment maintenance shall be performed weekly. d. Provide training courses regarding Safety Data Sheets for all new or modified products. 197 PARKS & RECREATION HOOLULU PARK COMPLEX Program Objectives (continued) 4. Enforce rules and educate sponsors: a. Comply with ADA, OSHA, County, Department and Complex rules and regulations. b. Review and revise rules annually. c. Distribute rules with all applications. 5. Work with various schools, community groups, and government agencies on improvements to the Ho`olulu Complex: a. Complete one major improvement project. b. Complete at least one beautification/landscaping project annually. 6. Maximize use of all facilities within the Ho`olulu Complex by accommodating an estimated 3,800 activities annually. Program Highlights The following were the major events held at the Ho`olulu Complex: • Hawai`i Archery Club annual Shoot: November 11-12, 2022 • University of Hawai`i at Hilo Basketball Games: November 2022 - February 2023 • Hawai`i AJA Memorial Baseball League Games: December 2022 -March 2023 • University of Hawai`i at Hilo Baseball Season Games: Feb -May 2023 • Hilo High School Baseball Season Games: January -May 2023 • 60th Annual Merrie Monarch Festival: April 5-8,2023 • Tough Man Hawaii Kickboxing: August 13, 2022, December 17, 2022 & June 3, 2023 • S. Tokunaga Ulua Challenge awards: June 11, 2023 • Hilo Pony, RBI, LL and Wood Bat Baseball Leagues: Oct-Dec 2022, March- June 2023 • HCC/UHH Commencements: May 12-13, 2023 • Hawai`i Youth Challenge Academy Commencement: June 23, 2023 • High School Commencements: May 19-20, 2023; May 27, 2022 • Hilo Orchid Society: July 24-30, 2022 198 • PARKS & RECREATION HOOLULU PARK COMPLEX Program Measures FY 2022-23 FY 2023-24 FY 2024-25 Actual Budget Estimate Persons Served—Aggregate Total 439,503 325,000 400,000 Activities Accommodated: 4,649 4,045 4,500 Afook-Chinen Auditorium&Butler Building: Revenue Generating 280 130 60 Fees Waived/Exempt 443 100 30 Edith Kanaka`ole Multi-Purpose Stadium: Revenue Generating 1,169 1,300 1,325 Fee Waived/Exempt 218 120 100 Wong&Victor Stadiums: Revenue Generating 240 180 200 Fee Waived/Exempt 1,430 1,700 1,700 Aunty Sally Kaleohano's Luau Hale: Revenue Generating 0 120 140 Fee Waived/Exempt 0 300 280 Hilo Drag Strip Revenue Generating 72 60 65 Fee Waived/Exempt 58 35 50 Program Expenditures ' FY 2022-23 FY 2023-24 FY 2024-25 Actual Budget Request Number of Positions 17 17 17 Salaries and Wages 781,746.60 777,414 806,962 Operations 489,635.86 502,244 562,049 Equipment - 1,000 1,000 Program Total 1,271,382.46 1,280,658 1,370,011 199 PARKS & RECREATION HOOLULU PARK COMPLEX Personnel Position Summary FY 2022-23 FY 2023-24 FY 2024-25 Position Title Authorized Authorized Request Account Clerk 1 1 1 Building Maintenance Worker 1 1 1 Facilities Maintenance and Service Worker I 10 10 10 Facilities Maintenance and Service Worker II 3 3 3 Ho`olulu Complex Maintenance Supervisor 1 1 1 Recreation Specialist II 1 1 1 Total 17 17 17 200 PARKS & RECREATION AQUATICS Program Description The Aquatics Section develops and implements water safety operations and programs. The Aquatic Section promotes water safety to the public by conducting American Red Cross Learn-to-Swim classes, certification courses in Lifeguarding, CPR,AED,First Aid and Basic Water Rescue. Instructor certification courses are also offered for Lifeguarding Instructors and Water Safety Instructors. It conducts introductory competitions for beginners (novice swim and intro to water polo programs) and advanced (open water competitions) swimmers. Aquatics maintains safety services and initiates preventative actions,progressively implementing advanced safety equipment and strategies to meet our goals and act as a resource and consultant on matters relating to water safety. Program Objectives 1. Provide services at our nine aquatic facilities with at least two lifeguards on duty daily at all County pools. 2. Maintain safe and clean facilities, free of hazards for all activities,patrons and employees by maintaining acceptable pool chemical levels, conducting daily safety inspections and remitting work orders as necessary to correct unsafe conditions. A comprehensive safety inspection to be conducted on a semi-annual basis. 3. Offer recreational and lap swimming for approximately 850,000 patrons. Offer four sessions of Learn to Swim in the summer at all pools and other water related courses to approximately 3,000 patrons. 4. Develop and distribute a quarterly brochure of County of Hawai`i pool facilities highlighting recreational and adult lap swimming hours as well as water aerobics, swim lessons, special events, activities and programs. 5. Conduct nine American Red Cross Lifeguarding/First Aid/CPR/AED Classes island wide during the fiscal year. 6. Plan, promote and coordinate five Novice Swim Meets serving approximately 350 participants during the three month season. 7. Sponsor one open ocean water swim competition. 201 PARKS & RECREATION AQUATICS Program Objectives (continued) 8. Promote workplace safety for all staff by providing personal protective equipment and safety training on an ongoing basis. 9. Conduct American Red Cross Blood Borne pathogens training on an annual basis in January or February for all staff 10. Develop at least two partnerships with aquatics clubs to encourage competitive aquatic sports throughout the island. 11. Reduce cost through implementing sustainable technologies and prudent practices. Program Highlights LEARN TO SWIM (LTS) • Swim Lessons were offered at all open pools; classes offered to best meet the needs of the community. NOVICE SWIM SEASON The Novice Swim Season for 2023 ran from February through mid-May. There were only three teams who participated,with approximately 85 swimmers participating. Expecting more participants as more pools reopen. ANNUAL RICHARDSON'S OCEAN SWIM The 2022 Richardson Roughwater Swim was postponed due to ongoing renovations at the park. The 2023 Richardson Roughwater Swim is scheduled for October 22, 2023. 202 PARKS & RECREATION AQUATICS_�_._y.._._..___._..__.�__...�__.___�.� Program Measures FY 2022-23 FY 2023-24 FY 2024-25 Actual Budget Estimate Swimming Pools . 9 9 9 Persons Served at Pools 399,245 600,000 450,000 Novice Meets/Participants 5/85. 5/400 5/250 Learn to Swim(participants) 350 1,300 1,000 Instructional Courses by Aquatics Division 250 400 350 American Red Cross Lifeguarding Certification Crs 25 5 9 _ Partnership with Aquatic Clubs 9 9 9 Pool Attendance Location Total Count Total Count Total Count Total Count 2019-20 2020-21 2021-22 2022-23 Honoka`a 0 0 2,200 20,239 Kawamoto 164,949 37,071 57,438 79,181 Kohala* 26,859 8,438 2,192 0 Konawaena 28,682 7,793 12,212 25,475 Laupahoehoe • 30,019 485 12,983 4,639 NAS * 17,167 0 0 0 Pahala * 11,986 2,678 4,003 0 Pahoa 105,961 30,358 64,661 125,636 Kona Community Aquatic Ctr 56,579 25,995 63,736 144,075 Total 442,202 112,818 219,425 399,245 *Closed for renovations/repairs throughout FY Program Expenditures FY 2022-23 FY 2023-24 FY 2024-25 Actual Budget Request Number of Positions 58 58 59 Salaries and Wages 1,357,883.78 2,020,328 2,144,397 Operations _ 796,040.62 1,045,478 1,110,018 Equipment 53,743.59 20,950 20,950 Program Total 2,207,667.99 3,086,756 : 3,275,365 203 PARKS & RECREATION AQUATIC S Personnel Position Summary FY 2022-23 FY 2023-24 FY 2024-25 Position Title _ Authorized Authorized Request Account Clerk 1 1 1 Aquatic Recreation Director II - - 1 Aquatics Recreation Specialist 1 1 1 Pool Lifeguard 24 24 24 Pool Lifeguard 1/2T 2 2 2 Pool Lifeguard 1/2T Temp 6 6 6 Pool Lifeguard 3/5T 3 3 3 Senior Pool Lifeguard 9 9 9 Swimming Instructor 1/2T Temp 3 3 3 Swimming Instructor Temp 3 3 3 Swimming Pool Custodian 3 3 3 Swimming Pool Custodian 1/2T 3 3 3 Total 58 58 59 204 PARKS & RECREATION CULTURE & EDUCATION Program Description The Culture & Education Division provides edudational and community-based activities and events to celebrate,perpetuate, and foster the appreciation of our island's rich multi- cultural heritage in the arts, history, and the humanities. Program Objectives 1. Provide 95 workshops and classroom instructions in various disciplines, music, dance, drama, arts, crafts, and natural sciences at established sites Countywide. 2. Develop and enhance at least one core/major Cultural/Community event per quarter to preserve ethnic traditions and heritage, encourage craftsmanship and cottage industry. 3. Market programs by securing community involvement and financial support through six partnerships/sponsorships. 4. Advertise and promote the Cultural &Education programs and activities through our quarterly"Arts Visions" newsletter and media such as radio,television,periodicals and newspapers. Program Highlights First Quarter: • Fourth of July—Hilo Bay Blast—July 4, 2022 o First time being held as a full-scale, in-person event since 2019. • 23rd Annual Queen Lili`uokalani Festival (2022)—September 10, 2022 o First time being held as a full-scale, in-person event since 2019. • Peace Pole Dedication—September 19, 2022 o Decorated the county building with a full set of United Nations flags for the peace pole dedication, to coincide with the International Day of Peace. Second Quarter: • Merrie Monarch Keiki Hula Competition- (cancelled) • Hilo World Peace Festival - (cancelled) • King Kalakaua Tribute—November 16, 2022 o Blessing at Kalakaua Park in honor and recognition of the King's birthday and legacy. • "Home for the Hilo-days"—December 16-18, 2022 o Assisted the Hilo Palace Theater with holiday decorations for the event. 205 • PARKS & RECREATION CULTURE & EDUCATION Program Highlights (continued) • `Tis the Season Holiday Walk-Thru Event(Afook-Chinen)—December 21, 2022 o Assisted with coordination of activities/setup and supplies for event. • Christmas Wreath Exhibition at Aupuni Center—December 2022 • Magic of the Season—Holiday Open House Event—December 12-16, 2022 o First time being held as a full-scale, in-person event since 2019. Third Quarter: • 30th Annual Waimea Cherry Blossom Heritage Festival(2023)—February 4, 2023 o First time being held as a full-scale, in-person event since 2020. • Cultural Demonstration: Sister City Visit—February 2023 o Conducted a cultural demonstration(Hula) at the Hilo Armory Gym, for visitors from La Serena, Chile. Fourth Quarter: • Hawai`i and Shibukawa Sister Cities Children's Art Exchange Aupuni Center—May 2023 o Setup and displayed artwork from 5th grade elementary students in Japan and Hawaii. There were 49 pieces from students at 13 different school's around Shibukawa, and there were 60 pieces from students at E.B. DeSilva school. • Merrie Monarch Festival=April 2023 o Assisted with logistics and support. Coordinated delivery and usage of palms for decorations, as well as provided printed shirts for staff working the event. • May Day Celebration—May 1, 2023 o Assisted with logistics and support. • Boys' Day display at County Building (Koi Fish)—May 2023 • King Kamehameha Awesome Athletes Inclusive Canoe Race—June 4,2023 o Assisted with logistics, supplies and support for the event • Cultural Demonstration: Summer Fun Program(Kea`au)—June 15, 2023 o Conducted a cultural demonstration and interactive lessons in hula, chant and ukulele for summer fun program participants • Cultural Demonstration: Summer Fun Program(Hilo Armory)—June 20, 2023 o Conducted a cultural demonstration and interactive lessons in hula, chant and ukulele for summer fun program participants • Tribute to Our Heroes display at County Building (Patriotic Salute)—June 2023 206 • PARKS & RECREATION CULTURE & EDUCATION Program Measures FY 2022-23 FY 2023-24 FY 2024-25 Actual Budget Estimate Classes/Workshops(Countywide) 92 105 95 East Hawai`i 92 95 90 West Hawai`i 0 10 5 Participants in Classes/Workshops(Countywide) 625 1,000 650 East Hawai`i 625 700 600 West Hawai`i(includes Waimea District) 0 300 50 Total Participants Served Countywide 99,500 110,000 95,000 East Hawai`i 75,000 85,000 70,000 West Hawai`i(includes Waimea District) 24,500 25,000 25,000 Number of Festivals/Major Events 7 8 7 Program Expenditures - FY 2022-23 FY 2023-24 FY 2024-25 Actual Budget Request Number of Positions 5 5 5 Salaries and Wages 268,659.51 281,522 294,274 Operations 123,535.25 148,028 158,528 Equipment - 50 50 Program Total 392,194.76 429,600 452,852 Personnel Position Summary FY 2022-23 FY 2023-24 FY 2024-25 Position Title Authorized Authorized Request Culture and Education Administrator 1 1 1 Park Interpretive Tech 1 1 1 Park Interpretive Tech(1/2T) 1 1 1 Recreation Specialist II 1 1 1 Recreation Specialist I 1 1 1 Total 5 5 5 207 PARKS & RECREATION ELDERLY ACTIVITIES Program Description EAD Administration The Elderly Activities Division's (EAD) Administration oversees five programs: Retired Senior Volunteer Program(RSVP), Coordinated Services,Nutrition, Recreation and Special Programs. The Division provides comprehensive and coordinated services for older individuals, which promote maximum independence, optimum health,personal dignity and self-enrichment. The EAD staff offers adults 55 years and older many educational and recreational choices, various opportunities and services to enhance their quality of life, including volunteer opportunities,transportation, escort, information and assistance, in-home services (chore,personal care),recreational activities, congregate meals and home-delivered meals and island wide, statewide, national and international activities (Kupuna Hula, bowling, softball, health fair, etc.). EAD Recreation The Elderly Recreation Services (ERS)provides comprehensive recreational, educational, health related and leisure activities for adults 55 years and older, which promote maximum independence, optimum health,personal dignity and self-enrichment. The ERS staff provide and promote active and passive recreational, cultural, leisure opportunities, special interest programs, island wide and maintain independence, quality of life and dignity to older adults. Services are provided countywide at 25 senior centers, including districtwide activities and recreational, educational, and health-related classes. EAD Special Programs The Special Programs branch provides individuals 55 years and older with a variety of special events such as recreational, sports (golf and softball), health(Wellness Fair), leisure time, performing arts (Kupuna Hula), and other support services countywide, as well as senior participating in state, national, and international events. 208 PARKS & RECREATION ELDERLY ACTIVITIES . ' Program Objectives EAD Administration 1. The division will provide and/or facilitate a wide array of services and opportunities and evaluate the quality of services provided by coordinating a service delivery system that addresses the needs and interests of older adults. This will be accomplished by providing comprehensive and coordinated services that are represented by the division's five major programs. The Elderly Activities Division provides services to over 13,500 seniors annually. An evaluation is conducted on each program annually to ensure goals are met. 2. The division will pursue assistance from persons and groups to improve and maintain P&R facilities and enhance programs, services, and activities. This will be maintained by the EAD Advisory Council which is made up of representatives from the 25 senior citizen clubs, 15 nutrition sites and the RSVP Advisory Council that will conduct at least one general meeting in January and one meeting for east and west districts in July of each fiscal year servicing 40 presidents/chairpersons island wide. 3. The division will provide regular facility and safety inspections and training for staff by maintaining an EAD Safety Committee with at least one representative of each program meeting quarterly to enforce safety procedures, improve unsafe conditions affecting staff and seniors and give feedback to the department safety committee, as needed. Additionally,they will conduct a safety on-site evaluation semi-annually (January and July) of 32 senior center facilities and conduct safety evaluations and training for 50 EAD staff. 4. In order to keep the public informed of its activities the division will: • Produce at least one "Video Highlights" of the division's activities annually. • Maintain the division's Kupuna News magazine by providing information on all EAD program activities and printing at least 3,000 copies for distribution to over 200 organizations,two times semi-annually. 209 PARKS & RECREATION ELDERLY ACTIVITIES Program Objectives (continued) EAD Recreation 1. Provide and promote active and passive recreational, cultural and leisure opportunities to 4,000 unduplicated individuals 55 years and older island wide. 2. Provide and promote active and passive recreational, cultural and leisure opportunities for 1,000 senior club members 55 years and older at 26 senior centers/sites. 3. Serve 3,000 older adults in recreational, educational,health-related and cultural classes island wide. 4. Provide at least ten districtwide activities for a total of 1,500 older adults in Puna/Ka`u,North and South Hilo,North and South Kona,North and South Kohala, and Ham-gala. EAD Special Program 1. Provide at least six countywide, state,national and international events for 2,550 older adults. 2. Serve a total of 1,150 older adults in at least three countywide special events and serve 800 older adults in one statewide event. 3. Provide one cultural event for 300 older individuals on a county, state, and international level that will attract a total of 1,200 attendees. Program Highlights • Coordinated Services for the Elderly transported 58 participants under 60 years of age with disabilities and accomplished 1,048 trips. • Coordinated Services for the Elderly provided 5,603 seniors with Information and Assistance, Outreach,Referrals, transportation and Chore Services. • Elderly Recreation Services' number of participants for the classes and clubs was 3,361. Twenty-two of the 25 senior clubs are fully open. • Elderly Recreation Services had two very successful large island wide and statewide events. The Ukulele Festival and the State Line Dance Round-up. 210 PARKS & RECREATION r x� ELDERLY ACTIVITIES Program Highlights (continued) • The 2023 Hawai`i Kupuna Softball League started on February 4, 2023 with 22 teams and 518 on the roster. • The Retired Senior Volunteer Program enrolled 962 volunteers and contributed 61,364 hours of service at 208 non-profit and government agencies. Volunteers did Food Basket Distribution,Meals-On-Wheels and the AARP Tax Preparation Program. • The Hawai`i County Nutrition Program has filled the vacant positions at the main office. The Program Director IV and the Account Clerk were permanently hired. Program Measures FY 2022-23 FY 2023-24 FY 2024-25 Actual Budget Estimate Unduplicated Number of Older Adults Serviced: RSVP 962 1,000 750 Coordinated Services 5,603 3,500 5,000 Nutrition 1,024 1,262 1,200 Elderly Recreation 3,361 2,500 4,000 Special Programs 1,506 2,450 2,550 EAD Recreation FY 2022-23 FY 2023-24 FY 2024-25 Actual Budget Estimate No.of Senior Centers 26 26 26 No.of Unduplicated Elderly Participants in Clubs 3,361 2,500 4,000 and Classes District Wide Activities* 4 - 10 No.of Participants in District Wide Activities* .926 - 1,500 211 PARKS & RECREATION ELDERLY ACTIVITIES EAD Special Programs FY 2022-23 FY 2023-24 FY 2024-25 Actual Budget Estimate Total Number of Participants Served: 1,506 2,450 2,550 Total Number of Events: 4 6 6 County-wide Events: Number of Events: 2 4 3 Number of Participants: 941 1,350 1,150 Big Island Senior Golf Tournament - 100 100 Hawai`i Kupuna Softball League&Tournament 518 400 400 Akamai Living Fair* 423 650 650 West Hawai`i Akamai Living Fair* - 200 - State/National/International Events: Number of Events: 2 3 3 Number of Participants: 565 1,100 1,400 Number of Attendees: - 1,200 - State Senior Softball Tournament 315 800 1,000 Hawai`i Kupuna Hula Festival - 300 300 (#of Performers) Hawaii Kupuna Hula Festival** - 1,200 1,200 (#of Attendees—2 nights) Other Events - - 100 *Sponsored event,EAD manpower 11 **Not calculated in Number of Participants total Program Expenditures FY 2022-23 FY 2023-24 FY 2024-25 Actual Budget Request Number of Positions 12 12 12 Salaries and Wages 653,574.75 665,263 879,841 Operations 280,289.38 291,066 351,737 Equipment 3,062.70 4,725 10,225 Program Total 936,926.83 961,054 1,241,803 212 PARKS & RECREATION �,...._-_____,„___ -_,.„....-__-_ELDERLY ACTIVITIES Personnel Position Summary FY 2022-23 FY 2023-24 FY 2024-25 Position Title Authorized Authorized Request Account Clerk 2 2 2 Elderly Activities Operations Director 1 1 1 Program Director I(Older Adults) 1 1 - Program Director II(Older Adults) 3 3 4 Program Director III(Older Adults) 1 1 1 Program Director IV(Older Adults) 1 1 1 Recreation Aid 1 1 1 Van Driver 1 1 1 Student Helper I 1 1 1 Total 12 12 12 213 PARKS & RECREATION PANA'EWA RECREATIONAL COMPLEX Program Description The Pana`ewa Recreational Complex is comprised of two facilities,the Pana`ewa Rainforest Zoo & Gardens and the Pana`ewa Equestrian Center. Together they provide varied recreational opportunities that are open to the public. Pana`ewa Rainforest Zoo The Pana`ewa Rainforest Zoo & Gardens is the only zoo in the United States that is set in a tropical rainforest. This provides the unique opportunity to exhibit various species in a natural rainforest environment. An abundance of lush flora enhances the animal experience and transforms the zoo into a diverse botanical park. The Pana`ewa Rainforest Zoo & Gardens provides a welcome form of alternate recreation and education for all ages to enjoy. The zoo is open daily from 10:00 a.m. to 4:00 p.m. with closures on the first Thursday of the month, Christmas, and New Year's Day, and on maintenance and zoo orientation days. There is currently no admission charge. Contemporary zoos strive to provide and promote a theme of conservation through education and recreational activities. Conservation of world wildlife and rainforests will affect many future generations. Continuing education and awareness are vital for preserving our natural resources, and the zoo affords the perfect opportunity to combine this education through enhanced recreation. Our program is achieved by meeting Federal USDA Animal Welfare Act regulatory standards and requirements to maintain Federal licensure, and acquisition of State and Federal permits necessary to import,transport and house restricted animals. Volunteers and community involvement is vital to the program's success and future expansion. Friends of the Pana'ewa Zoo (FOZ) is a 501(c)3 not for profit volunteer organization which provides financial support for both projects and supplemental animal care. FOZ is an integral part of the zoo and they maintain a zoo website and Facebook page that provides news and public information to increase visitor awareness. The Pana`ewa Equestrian Center The Pana`ewa Equestrian Center is located adjacent to the zoo and has the capacity to house 49 horses. Horse stalls are rented to the public for a nominal cost and the arena is rented for appropriate events,training, and practices. 214 PARKS & RECREATION PANA'EWA RECREATIONAL COMPLEX Program Description (continued) The Pana`ewa Equestrian Center was developed and is maintained for a wide variety of equestrian related facilities, which include a 5/8 mile race track, rodeo arena,wash racks, and 49 rental stalls with attached paddocks. The center is open for public use seven days a week. Program Objectives 1. Focus on maintaining a healthy rainforest animal collection with 12 scheduled preventative health exams with license veterinarians and a new quantified nutrition program. 2. Successfully breed at least one animal species for population maintenance or to trade with other facilities. 3. Work with FOZ to host at least two events to promote the zoo and increase the number of visitors. 4. Work with community groups to help facilitate four major volunteer projects to maintain and improve the Zoo and/or Equestrian Center. 5. Increase community education and interest, and reinstitute a docent training program by utilizing FOZ volunteers. 6. Provide a venue for annual recreational equestrian events at the Pana`ewa Equestrian Center: a. Host two rodeo events annually. b. Host two dressage events annually. Program Highlights • Zoo attendance has increased this year. There is an estimated 1,000 visitors per day. • Returned closing hour to 4:00 p.m. on January 2, 2023. Previously,the Zoo was closed at 3:00 p.m. due to COVID protocols. • The Zoo's ReZOOvenation days started in January 2023. The Zoo is closed on the first Thursday of the month for larger projects, staff training, and animal rest. • The Zoo became fully staffed this year with a new administrator coming on board on July 1, 2022, a zoo animal keeper was hired and started on October 16, 2022, and the new park caretaker was hired and started on March 01, 2023. • Species360 membership was acquired, and the Zoological Information Management System(ZIMS) was onboarded. All historical zoo animal records were input into ZIMS. All current records are being entered. 215 PARKS & RECREATION PANA'EWA RECREATIONAL COMPLEX Program Highlights (continued) • Updating the Zoo's water tank and pump house began in October 2022. A temporary, new, disinfected water tank was brought online on May 5, 2023,providing the Zoo with potable water for animals, staff, and guests. • Several community events were held at the Zoo this year. Kama'aina Nissan and HIFCU held Family Days for their customers in April 2023. The Akaka Falls Lions Club held a special event for community school children in October 2022. The County and the Rotary Club installed an International Peace Pole at the front of the Zoo. • FOZ's Christmas at the Zoo for the animals was held on Saturday, December 3, 2022, and all the animals received special treats and `gifts'. Visitors watched as tigers played with their new toys and monkeys enjoyed their peanut butter jars! A variety of gifts were given out to the collection. • FOZ also held two plant sales this year on October 15, 2022, and April 1, 2023. Both were very successful to raise several thousand dollars each. • The Hawai`i Horse Owner's Association Pana`ewa Stampede Rodeo continues to be the most popular statewide rodeo event. The Stampede was held on February 18 and 19, 2023. There were also four Keiki Rodeos held on July 29-31, 2022, September 16-18, 2022,April 8, 2023, and April 29-30, 2023. • The ADA service animal policy was updated and implemented. • All animal educational signage was updated and installed. New directional exit signs were also placed around the facility. • Education packets were developed for grades K-2 and 3-5. These packets include various activities for teachers to use with their classes before, during and after their visit to the Zoo. Vocabulary, classroom activities, and ideas have been developed for grades 6-8 and 9-12. 216 PARKS & RECREATION PANA'EWA RECREATIONAL COMPLEX Program Measures FY 2022-23 FY 2023-24 FY 2024-25 Actual Budget Estimate Attendance* 357,000 362,000 362,000 Acres Maintained 57 57 57 Equestrian Center—Stalls 55 56 49 Equestrian Center—Rodeos, Shows,Clinics&Races 5 6 5 Community&Volunteer Projects Completed 4 4 5 New animals acquired - 5 2 4 Educational presentations(field trips,school visits, 5 25 10 etc.) Species(Current Actual Count as of Jun 2023) 83 80 85 Birds 31 Primates 6 Mammals 14' Amphibians 6 Reptiles 24 Fish < 2 *Numbers are based on estimates by gift shop staff. Program Expenditures FY 2022-23 FY 2023-24 FY 2024-25 Actual Budget Request Number of Positions 12 12 12 Salaries and Wages 621,123.62 687,664 722,612 Operations 316,028.99 305,640 305,690 Equipment - 1,500 29,500 Program Total 937,152.61 994,804 1,057,802 • • • • 217 PARKS & RECREATION PANA'EWA RECREATIONAL COMPLEX Personnel Position Summary FY 2022-23 FY 2023-24 FY 2024-25 Position Title Authorized Authorized Request Building and Grounds Utility Worker 1 1 1 Nursery Worker I 1 1 1 Pana`ewa Recreation Complex Administrator 1 1 • 1 Pana`ewa Recreation Complex Supervisor 1 1 1 Park Caretaker I 1 1 1 Zoo Animal Keeper II 6 6 6 Zoo Information/Education Specialist I 1 1 1 Total 12 12 12 218 This page intentionally left blank PLANNING PLANNING � DEPARTMENT SUMMARY ����� Mission Statement To foster an improved quality of life for the Island of Hawai`i's communities through responsible and progressive planning programs and initiatives that are shaped by values that respect our past while laying the foundation for our future. Department Goals 1. Long-Range Planning. To support and sustain the community's vision, facilitate public participation, and drive the policy foundation that helps shape a more equitable, resilient, and sustainable future for Hawai`i Island; 2. Regulatory System. To refine and enhance our existing land use management systems to provide for clear and objective standards and efficient process; 3. Public Participation/Information. To develop effective methods to seek community and interagency input that encourages broad-based participation in planning and regulatory decision making; 4. Organizational Capacity. To strive for competence, sensitivity, and responsiveness in the delivery of planning services to the people and institutions of this County and to partner governmental agencies at the Federal, State and County levels. Funding Source and Position Count General Fund $4,427,942 General Fund 59 Grant Revenue $ 754,267 Grant Revenue/Other 8 Other $ 40,000 Total Budget: $5,222,209 Total Number of Positions 67 219 PLANNING PLANNING Program Description The Planning Department carries out its responsibilities through its offices in East and West Hawai`i. The department sits on the committee and staffs several boards/commissions/committees which have jurisdiction over various land use and related permits or designations. They are: 1. Hawai`i County Windward Planning Commission 2. Hawai`i County Leeward Planning Commission 3. Cultural Resources Commission 4. Board of Appeals (BOA) 5. Banyan Drive Hawai`i Redevelopment Agency 6. Kailua Village Design Commission 7. Puna Community Development Plan Action Committee 8. Kona Community Development Plan Action Committee 9. Ka`u Community Development Plan Action Committee 10. South Kohala Community Development Plan Action Committee 11.North Kohala Community Development Plan Action Committee 12. Hamakua Community Development Plan Action Committee The Planning Director serves as the chief planning officer of the County and the technical advisor to the Mayor, Planning Commissions, and Council on all planning and related matters. These include: prepares and implements the general plan and amendments;prepares and implements the community development plans; prepares proposed zoning and subdivision ordinances and any amendments and modifications; reviews and prioritizes proposed capital improvements; administers the subdivision and zoning ordinances and related regulations; approves proposed subdivision plans; approves variances as provided by law;and receives, processes and recommends to the Planning Commissions appropriate action regarding rezoning applications, land use boundary amendments, special permits, use permits, special management area permits and other similar requests. • 220 PLANNING PLANNING Program Objectives Administrative Permits 1-Public Assistance and Land Use Information: Respond to land use inquiries and confirming zoning requirements in the processing of building permits. Identify solutions to streamline and improve customer service at the counter. 2-Permits and Subdivision: Review and process administrative permits in a timely and efficient manner. Work cooperatively and collaboratively with applicants, other County. departments, and government agencies in the permit and subdivision review process. Create opportunities to increase communication and collaboration among Hilo and Kona staff to develop standards for consistent processing of permits. Facilitate a comprehensive review and update to the County's Zoning and Subdivision Codes. 3-Complaints and Investigation: Work cooperatively and collaboratively with other divisions of the Department and government agencies in resolving complaints. Identify sections within current codes, rules, and regulations that need further clarification, interpretation, or revisions. Identify changes for managing,tracking, and streamlining record keeping and monthly reporting of complaints. Administrative Services 1-Technology: Build and develop the Department's internal Information Systems section. The Information Systems Analyst IV position will take the lead in identifying areas that software/databases can be used to improve efficiency and productivity. Support Department's shift towards going paperless, electronic signatures, EPIC system improvements, etc. This section will maintain our technology inventory;plan out replacement of old computers and replace with laptops. Continue to backup and secure Departmental data in-house. 2-Personnel: Plan for and getting ahead of vacancies, reducing the time it takes to fill positions. Continue to evaluate department structure and organization to help increase planning and regulatory functions. Sustain practice for consistent staff evaluation and performance management. 3-Financial Management: Track and provide,additional or expanded fiscal expenditure reports to be used as managerial tools in the management of fiscal budget, Geothermal funding, and Coastal Zone Management(CZM) funding; work with managers to seek other sources of revenue. Include and encourage Division Managers to participate in budgetary discussions and process. 221 PLANNING PLANNING Program Objectives (continued) Long Range 1-Natural and Cultural Resource Planning: Review environmental assessments and environmental impact statements. Review and comment on County and State legislation, as appropriate. Continue to implement the Public Access mauka and makai island wide. Manage the Federal Emergency Management Agency (FEMA)hazard mitigation grant related to the shoreline/riparian setback project. Manage the CZM grant related to the shoreline/riparian setback project. Prepare the CZM semi-annual and performance measure reports. Participate in the Hawai`i Climate Change Mitigation and Adaptation Commission and State Ocean Resources Management Plan policy and working group meetings. Manage the FEMA hazard mitigation grant related to the Climate Change Action Plan and collaborate with other departments. Support the Cultural Resources Commission and coordinate efforts with the Department of Land and Natural Resources . (DLNR) State Historic Preservation Division(SHPD) and the National Park Service (NPS). Review and comment on Section 106 requests. 2-Regional and Community Planning: Implement the Community Development Plans. Work with Action Committees and community networks to prioritize and implement community-based actions. Assist communities to develop and implement town or village plans as needed. Support the Puna Resilience Action Teams in coordination with the Recovery Division. Continue to work with other County departments, outside agencies, and the public on various community learning series and network initiatives. Review and comment on County and State legislation, as appropriate. 3-Infrastructure and Design Planning: Collaborate with the Department of Public Works on transportation planning initiatives, including complete streets. Update codes and rules related to the Complete Street's Program. Work with other agencies to implement Vision Zero. Coordinate with Mass Transit Authority to better integrate transit routes and stations with land use. Develop a Kona Open Space Plan in accordance with the Community Development Plan. Coordinate the improvement of the County's Capital Improvement Program. Prepare and submit the Fair Share Annual Report to Council. Review and comment on County and State legislation, as appropriate. Collaborate with other departments related to infrastructure planning. Participate in the State Transit-Oriented Development(TOD) Council. 222 PLANNING PLANNING Program Objectives (continued) 4-Administrative Programs: Complete comprehensive review and update to the County's General Plan. Administer the Coastal Zone Management grant contract. Review and seek grant funding opportunities for long-range priority projects consistent with the General Plan and Community Development Plans. Support county code amendment opportunities. Review and comment on County and State legislation, as appropriate. Provide administration for the Board of Appeals. Continue to amend BOA Rules of Practice and Procedure, as appropriate. Planning 1-Windward and Leeward Planning Commissions: Continue to provide background and recommendation reports for the Planning Director for land use applications to the Windward and Leeward Planning Commissions. Provide continued administrative support to the Leeward and Windward Planning Commissions in fulfilling their duties to advise the Planning Director and County Council on land use matters. Provide technical training to the Planning Commissions on land use planning, coastal zone management, parliamentary procedure, Sunshine law, and the County Ethics Code. Continue to improve public participation in discretionary land use permitting decisions. 2-Special Management Area and Shoreline Regulatory Permitting: Continue to process all Special Management Area(SMA) assessments, exemptions and permits and shoreline permits within the County. Continue to implement the new SMA short form for exemption determinations for non-shoreline parcels for quicker SMA reviews. Work cooperatively and collaboratively with other divisions of the Department and government agencies in resolving complaints and enforcing the SMA and shoreline laws. Work collaboratively with the Long-Range Division to implement State CZM Program initiatives through rule and code changes to improve the protection of coastal resources and reduce coastal hazards to life and property, such as low-impact development and adaption to sea level rise. 3-State Land Use Commission: Continue to support the Planning Director for State Land Use Boundary Amendments, Special Permits, Order to Show Cause Motions, and other State Land Use (SLU)requests that are approved before the State Land Use Commission. 223 PLANNING PLANNING Program Objectives (continued) 4-Environmental Planning: Serve as approving agency by reviewing and issuing environmental exemptions, environmental assessments, and environmental impact statements for projects related to Planning Commission permits and SMA/Shoreline permits. Collaborate with affected agencies, organizations, and the public in reviewing traffic impact analysis reports, archaeological studies, flora and fauna studies, cultural studies, and socio-economic studies related to the Division's projects. Review and comment on County and State legislation related to land use matters. 5-Administration: Complete a comprehensive update of the Division's application forms to integrate with the new EPIC permitting system so that the public and applicants can better understand the permitting process and timelines. Amend the Planning Commission's and Planning Department's Rules of Practice and Procedures to address changes to shoreline management law and to address new application forms. Update SMA application form to create one master application. Update Planning Commission (PC) application forms to create one master PC application form. Create a new shoreline setback determination application form. Improve the Planning Department website for PC and SMA functions. Continue to explore methods of providing improved enforcement of land use permits and ordinances,to ensure that the requirements of these permits and ordinances are implemented in a timely and effective manner, which may include a comprehensive audit of these permits and approvals. West Hawaii 1-Public Assistance and Land Use Information: Identify solutions to streamline and improve customer service at the counter and responses to land use inquiries and confirming zoning requirements in the processing of building permits. 2-Permits and Subdivision: Review and process administrative permits in a timely and efficient manner. Work cooperatively and collaboratively with applicants, other County departments and government agencies in the permit and subdivision review process. Create opportunities to increase communication and collaboration among Hilo and Kona staff to develop standards for consistent processing of permits. 224 PLANNING PLANNING Program Objectives (continued) 3-Complaints and Investigation: Work cooperatively and collaboratively with other divisions of the department and government agencies in resolving complaints. Identify sections within current codes, rules, and regulations that need further clarification, interpretation, or revisions. Identify changes for managing,tracking, and streamlining record keeping and monthly reporting of complaints. 4-Other Planning Programs: Staff and support Kailua Village Design Commission (KVDC). Program Highlights • Managed the CZM and FEMA hazard mitigation grant to conduct the research necessary to establish a new shoreline setback policy and rule. • Continued review and draft amendments for the General Plan Comprehensive Review. • Continued review of the comprehensive review and amendments to the zoning and subdivision codes. • Secured a consultant and kicked off the Kona Open Space Plan. • Commenced parcel data migration to new Parcel Fabric application with consideration for future projection system change. • The Department's Disaster Recovery Division achieved several milestones in supporting Puna's communities recovering from the 2018 Kilauea eruption in terms of planning,housing assistance, infrastructure restoration, and building community resilience. In the prior fiscal year,the Voluntary Housing Buyout Program acquired 275 of the 300 applications for assistance from owners of primary homes. An additional 500 applications from owners of secondary homes and undeveloped land are being reviewed for acquisition. This program was made possible by a$107 • million grant in Community Development Block Grant—Disaster Recovery (CDBG- DR) funds from the U.S. Department of Housing and Urban Development. The County continued to collaborate with FEMA on an environmental assessment for the work to restore roads and waterlines along Pohoiki Road,Highway 137 and Kumukahi-Lighthouse Road. This environmental assessment is expected to be completed in Fall 2023. Finally,the Division launched a second year of community grant-making through Puna Strong with Hawai`i Community Foundation. Puna Strong invested more than$600,000 in community resilience projects and capacity building for not-for-profit organizations across the Puna district. 225 PLANNING :_. _ ._____.._.u_.__....._.. ._. ._.._wv_._... ._._._,_n-.________ __ -.w., .._____I PLANNING Program Measures FY 2022-23 FY 2023-24 FY 2024-25 Actual Budget Estimate PERMITS `Ohana Permits 5 10 10 Plan Approval Reviewed 94 140 140 AGREEMENTS Farm Dwelling Agreement 21 30 30 Subdivision—New Application 101 60 60 Consolidation—New Application 27 20 20 APPLICATIONS PROCESSED General Plan Amendment 0 2 2 Change of Zone 14 20 20 Special Permit 27 15 15 Use Permit 12 10 10 Special Management Area Major Permit 5 12 12 Special Management Area Minor Permit 25 25 25 Special Management Area Assessment 105 180 180 Special Management Area Short-Form Exemptions 123 125 125 State Land Use Boundary Amendments(<15 acres) 1 5 5 State Land Use Boundary Amendments(>15 acres) 0 2 2 Shoreline Setback Variance 0 8 8 County Council Initiated Code Amendments 1 2 2 Planning Director Initiated Actions 1 4 4 Other Miscellaneous Applications 5 6 6 Administrative Variance 41 60 60 Planned Unit Development 1 2 2 Non-significant Zoning Change 1 2 2 Appeals Processed 22 30 50+ Boards/Commission/Committee Meetings 76 120 120 Contested Case Hearings-PC 10 5 5 Contested Case Hearings—BOA 12 12 12 , ENFORCEMENT Complaints 255 400 400 CADASTRAL MAPPING New/Updated Plat Maps 198 260 260 %Plat Maps in CADD(261 out of 2,376) 11% 11% 11% Copies of Tax Maps Requested 22 300 300 The Depaitment's regulatory functions can be measured in terms of volume and responsiveness. The previous table provides an indication of volume,which should be considered relative to the number of personnel. The Zoning and Subdivision Codes, Planning Commission Rules and Planning Department Rules provide for time limits which the Department is required to follow in processing these applications and permits. 226 PLANNING PLANNING Program Expenditures i FY 2022-23 FY 2023-24 FY 2024-25 Actual Budget Request Number of Positions 60 61 61 Salaries and Wages 3,038,449.90 3,839,298 4,104,343 Operations . 1,015,855.20 386,168 384,768 Equipment 110,742.64 143,850 15,250 Program Total 4,165,047.74 4,369,316 4,504,361 Personnel Position Summary FY 2022-23 FY 2023-24 FY 2024-25 Position Title Authorized Authorized Request Planning Director 1 1 1 Deputy Planning Director 1 1 1 Accountant I 1 • 1 1 Accountant II(TEMP) 1 1 1 Administrative Services Officer I 1 1 1 Clerk II 1 1 1 Clerk III 4 4 4 Geographic Information Systems Analyst I 1 1 1 Geographic Information Systems Analyst II 1 1 1 Information"Systems Analyst IV 1 1 1 Land Use Plans Checker III 7 7 7 Land Use Plans Checker IV 2 2 2 Planner I 2 2 2 Planner IV 7 7 6 Planner V - 7 8 8 Planner VI 3 3 4 Planning Commission Support Tech 1 1 1 Planning Inspector II 3 3 3 Planning Program Manager 4 4 4 Private Secretary 1 1 1 Program Manager(TEMP) 1 1 1 Program Support Technician(TEMP) 1 1 - Program Support Technician - - 1 Secretary to Board/Commissions 3 3 3 Subdivision Applications Clerk 1 1 1 Tax Maps&Records Supervisor II 1 1 1 Tax Maps&Records Tech I 1 1 1 Tax Maps&Records Tech II 1 . 1 1 Tax Maps&Records Tech III 1 1 1 Total 60 61 ' 61 • 227 PLANNING COASTAL ZONE MANAGEMENT Program Description The Hawai`i Coastal Zone Management(CZM)Program is established by Chapter 205A, Hawaii Revised Statutes (HRS). It is a comprehensive management guide for the beneficial use, protection, and development of Hawai`i's land and water resources. The State Legislature created the CZM Program as a shared management system with the State and County regulatory agencies. Through an agreement,the State of Hawai`i Department of Economic Development and Tourism, Office of Planning provides funds (State and Federal)to the County of Hawaii to implement the CZM Program through the regulation of development in the Special Management Area(SMA) and Shoreline Setback Area(SSA). The Department assesses development proposals within the SMA and SSA for compliance with the CZM objectives and policies articulated in the HRS and determines whether the issuance of a SMA and/or Shoreline Setback Variance (SSV) permit is appropriate. As part of the agreement with the State, the County's responsibilities include: 1. Administration of the SMA and SSV permits, non-point source pollution issues, and other CZM-related matters. 2. Administer an ongoing monitoring and enforcement program. 3. Facilitate and support public participation in the CZM Program, as may be necessary. 4. Attend all CZM-related meetings,workshops, and seminars. 5. Coordinate, facilitate, and where possible, streamline the development review process. 6. Submit status and performance reports on a semi-annual basis to the Office of Planning. 7. Submit CZM performance measures report on an annual basis to the Office of Planning. Program Objectives 1. Process all SMA Assessments and Permit applications within the required time limit as specified by law and the County's Rules and Regulations. 2. Conduct site investigation of alleged violations within two weeks of receipt of complaints. 3. Monitor all CZM-related legislative bills during the State Legislative session and provide testimonies as needed(January to May). 4. Attend all Marine and Coastal Zone Advocacy Council (MACZAG)meetings, which are normally held every other month as budgetary constraints will allow. 5. Attend all State Office of Planning's CZM County Directors meetings, Ocean Resources Management Plan policy and working group meetings, and subcommittee meetings as budgetary constraints will allow. 228 PLANNING COASTAL ZONE MANAGEMENT Program Objectives (continued) 6. As a public participation measure,provide a written report to the State Office of Planning CZM Program of all SMA Permit applications and their status. 7. Continue to advertise Planning Commission agenda and hearing notices for all SMA and SSV Permit applications as required by law. 8. Provide the Office of Planning with semi-annual reports within seven days after December 31 st, and June 30th of the Fiscal year., 9. Provide the Office of Planning with annual performance measure reports within seven days after the June 30th end of the fiscal year. 10. Continue to review Planning Commission and Planning Department Rules for compliance with enacted State laws and draft amendments to the rules for adoption. Program Measures Program measures are included in the Administration and Planning program. Program Expenditures FY 2022-23 FY 2023-24 FY 2024-25 Actual Budget Request Number of Positions 6 6 6 Salaries and Wages 263,143.75 564,476 601,316.00 Operations 9,371.30 110,532 110,532.00 Equipment 390.03 6,000 6,000.00 Program Total 272,905.08 681,008 717,848 Personnel Position Summary FY 2022-23 FY 2023-24 FY 2024-25 Position Title Authorized Authorized Request Administrative Assistant - 1 1 Clerk III 1 1 1 Planner IV 2 2 2 Planner V 1 1 1 Planning Inspector II 1 1 1 Senior Account Clerk 1 - - Total 6 6 6 229 This page intentionally left blank POLICE POLICE DEPARTMENT SUMMARY Mission Statement The employees of the Hawai`i Police Department are committed to preserving the spirit of aloha. We will work cooperatively with the community to enforce the laws,preserve peace, and provide a safe environment. Department Goals 1. To protect life and property and serve the community. 2. To actively involve the community in crime prevention programs. 3. To gather necessary evidence quickly for successful prosecution. 4. To expeditiously recover stolen property and contraband. 5. To enforce traffic laws. 6. To provide other services as necessary to promote efficient operation of the Police Department and provide for the overall safety of the community. Funding Source and Position Count General Fund $81,971,474 General Fund 761 Grant Revenue $ 6,352,987 Grant Revenue/Other 56 Other $ 850,176 Total Budget: $89,174,637 Total Number of Positions 817 230 POLICE POLICE COMMISSION��� ..� Program Description The Police Commission is established under the Hawai`i County Charter to oversee the activities of the Police Department. It consists of nine citizens appointed by the Mayor from each of the nine County Council districts and confirmed by the County Council. The members volunteer their services and serve staggered terms of five years each. The Police Commission has the following mandated responsibilities under the Charter: 1. To appoint and to remove the Police Chief 2. To review the annual budget prepared by the Police Chief and possibly make recommendations about it to the Mayor and Managing Director. 3. To receive, consider and investigate charges brought by members of the public against the conduct of the Police Department or any of its members and to submit a written report of its findings to the Police Chief. 4. To advise the Police Chief on police-community relations. 5. To review the department's operations, as deemed necessary, for the purpose of recommending improvements to the Police Chief and the Managing Director. 6. To evaluate, at least annually,the performance of the Police Chief and submit a report to the Mayor, Managing Director, and the Council. Program Expenditures FY 2022-23 FY 2023-24 FY 2024-25 Actual Budget Request Number of Positions 1 1 1 Salaries and Wages 57,085.32 57,176 60,008 Operations 6,149.67 6,171 6,171 Program Total 63,234.99 63,347 66,179 Personnel Position Summary FY 2022-23 FY 2023-24 FY 2024-25 Position Title Authorized Authorized Request Secretary 1 1 1 Total 1 1 1 231 POLICE ADMINISTRATIVE SERVICES BUREAU ADMINISTRATIVE SERVICES DIVISION Program Description The division, under the direction of a Police Major,provides island wide administration, direction and planning control and coordination of police services; and supports operating units through the centralized Administrative Services Division. The division's support sections include the Training/Safety Section,the Finance Section, the Human Resources Section, the Word Processing Center, and the Accreditation Section. Training Section/Safety Section The Training Section is responsible for training both sworn and civilian personnel; facilitating and providing all entry level training for all police recruit officers; and facilitating the training of personnel. This section also maintains and manages the training files for all department personnel. The Safety Section is responsible for the duties associated with reviewing and investigating workers' compensation cases for alleged abuse; conducting department random drug testing; coordinating and scheduling mandatory annual physicals; providing timely and comprehensive information on safety and health issues;.and planning and conducting training classes on employee safety matters. As part of research and development, this section involves addressing the overall needs and equipment requirements for the department; conducting research and evaluation of equipment,uniforms, protective devices; providing recommendations to minimize injury to personnel; researching and tracking of legislation that deal primarily with law enforcement issues; and preparation of testimony for submittal. Finance Section The Finance Section, under the direction of the Accountant IV, is in charge of preparing the department's budget, maintaining its accounts, inventory control,processing payroll, maintaining personnel attendance records,purchasing supplies and equipment, distributing supplies to districts and bureaus, furnishing custodial and maintenance services, providing messenger and delivery service,providing department and subsidized vehicles with fuel and administering the special duty program. 232 POLICE ADMINISTRATIVE SERVICES BUREAU ADMINISTRATIVE SERVICES DIVISION Program Description (continued) Human Resources Section The Human Resources Section is responsible for all personnel actions, to include both external and internal recruitments for appointments to positions;management of personnel files; management of safety and workers' compensation files; conducting research to address issues facing the department; legislative actions; maintaining and updating departmental policies,rules, and regulations; and other duties associated with providing administrative support to operational units. Personnel duties include managing and maintaining personnel files for employees; processing all documents and correspondences relating to personnel actions; providing management with recommendations and courses of actions involving personnel actions; and all related duties involving personnel issues. Accreditation Section The Accreditation Section maintains accreditation for the Department through the Advanced Law Enforcement Accreditation program offered by the Commission on Accreditation for Law Enforcement Agencies (CALEA®). CALEA® sets forth a total of . 484 standards, and the Accreditation Section ensures compliance with the standards applicable to the Department. The program consists of an annual Web-Based Review (years one through four) and a Site-Based Assessment(year four only). Upon successful completion of these reviews and assessment,the Department is awarded accreditation on year four. Word Processing Center Under the direction of a Clerical Services Supervisor and Assistant Clerical Supervisor, 12 clerical personnel are responsible for the transcription of all narrative police reports dictated onto a digital recording system by sworn personnel. These reports, after approval, become the official document detailing criminal investigations conducted by the department. 233 POLICE ADMINISTRATIVE SERVICES BUREAU ADMINISTRATIVE SERVICES DIVISION Program Objectives 1. To accommodate at least 95% of requests for public safety/health talks from the community. 2. To accommodate at least 95% of requests for station tours for students and community members. 3. Conduct drug screening of all sworn personnel and initiate pre-employment testing of civilian personnel. 4. Conduct constant recruitment and fill at least 90% of vacancies for sworn and 80% vacancies for civilian positions by end of fiscal year. 5. Improve competence and professionalism of sworn and civilian personnel through advanced equipment purchases and provide 25,000 hours of on-going training. 6. Maintain the level of proficiency in the Word Processing Center with a turnaround time of less than nine days for processing reports. 7. Process 98%of requisitions received from districts and bureaus within a month. 8. Fill 90% of all special duty requests for officers. 9. Compile a listing of all outstanding leave papers and distribute to district commanders bimonthly. 10. Fill 90% of requests for storeroom supplies within the month. Program Highlights Training Section In FY 2022-23, the Training Section provided 39,819.50 hours of training to existing personnel, and there was a total of three recruit classes in session during this time period: 1. 95th Police Recruit Class: December 16, 2021,to June 30, 2022; Field Training from July 1, 2022 to October 31, 2022; 2. 96th Police Recruit Class: July 1, 2022, to December 31, 2022; Field Training from January 1, 2023 to April 30, 2023; and 3. 97th Police Recruit Class: January 17, 2023 to July 16,2023; Field Training from July 17, 2023 to November 15, 2023. Finance Section In FY 2022-23,the Finance Section continued to operate the payroll, accounts payable, special duty, and storeroom sections. Accounts payable processed approximately 7,354 234 POLICE ADMINISTRATIVE SERVICES BUREAU ADMINISTRATIVE SERVICES DIVISION Program Highlights (continued) invoices, special duty filled 4,453 special duty requests, and the storeroom filled 4,468 orders. Human Resources Section In FY 2022-23 the Human Resources Section, in conjunction with the Hawai`i County Department of Human Resources, conducted various open and internal recruitments for sworn and civilian vacancies. This resulted in the hiring of 20 police recruits,ten police communications officers, and 21 civilian personnel. Internally,there were 14 promotions to sergeant/detective, six promotions to lieutenant, five promotions to captain, one promotion to major, one promotion to supervising police communications officer, and one promotion to police operations clerk. Accreditation During the four-year accreditation award cycle, the Hawai`i Police Department must maintain compliance-with applicable standards,keep up-to-date proof of its compliance, strive to operate in the spirit of those standards, and submit an annual report. In FY 2022-23,the Accreditation Section prepared for year four of the re-accreditation process with the Commission on Accreditation for Law Enforcement.Agencies (CALEA®). From June 23, 2023, to July 1, 2023, CALEA® Compliance Service Member Lou Moreto, retired police chief of the Manalapan Township Police Department, conducted a web-based assessment of compliance proof files and supportive documentation to determine compliance with standards. Chief Benjamin Moskowicz and the Accreditation Section will face the CALEA® Commission Board in a public hearing held in Bellevue, Washington,where the board will announce the Hawaii Police Department's new accreditation status. Word Processing Center In FY 2022-23 the Word Processing Center transcribed 14,165 reports;totaling more than 164,000 minutes and 1,163,905 completed lines of dictation. •235 POLICE ADMINISTRATIVE SERVICES BUREAU ADMINISTRATIVE SERVICES DIVISION Program Measures FY 2022-23 FY 2023-24 FY 2024-25 Actual Budget Estimate Public Safety/Health Talks 100% >=95% >=95% Station Tours 100% >=95% >=95% Students&Community Members 440 >=3,600 >=3,600 Drug Screening(Sworn Personnel)* 100% 100% 100% Recruitment(%of Staffing Sworn/Civilian) 83% . 80% 80% Training Hours 39,819.50 25,000 25,000 Word Processing Center -turnaround time 3.3 Days 9 Days 9 Days FY 2022-23 FY 2023-24 FY 2024-25 Actual Budget Estimate Finance Section Process Requisitions within the month 100% 98% 98% Fill Special duty requests 95% 90% 90% Collect/reconcile 85%of leave applications within month 100% 85% 85% Compile a listing of all outstanding leave papers and 100% 100% 100% distribute to district commanders bimonthly Fill 90%of requests for storeroom supplies within month 100% 90% 90% * Percentage does not include those sworn personnel unavailable for testing due to extended leave for entire calendar year. 236 POLICE ADMINISTRATIVE SERVICES BUREAU ADMINISTRATIVE SERVICES DIVISION Program Expenditures (Special Duty) FY 2022-23 FY 2023-24 FY 2024-25 Actual Budget Request Number of Positions 2 1 2 2 Salaries and Wages ' 70,442.53 98,121 102,261 Operations - 27,915 27,915 Program Total 70,442.53 126,036 130,176 Personnel Position Summary FY 2022-23 FY 2023-24 FY 2024-25 Position Title Authorized Authorized Request Account Clerk 2 2 2 Total 2 2 2 Program Expenditures (Administrative Services) FY 2022-23 FY 2023-24 FY 2024-25 Actual Budget Request Number of Positions 303 308 310 Salaries and Wages 9,574,127.98 9,828,131 10,694,097 Operations 9,771,846.31 11,617,746 11,717,734 Equipment 136,666.11 2,687,000 1,277,000 Program Total 19,482,640.40 24,132,877 23,688,831 237 POLICE ADMINISTRATIVE SERVICES BUREAU ADMINISTRATIVE SERVICES DIVISION Personnel Position Summary FY 2022-23 FY 2023-24 FY 2024-25 Position Title Actual Authorized Request Police Chief 1 1 1 Deputy Police Chief 1 1 1 Assistant Police Chief 1 1 1 Account Clerk 3 3 4 Account Clerk(Temporary) - 1 - Accountant I 1 1 - Accountant II - - 1 Accountant III 1 1 1 Accountant IV 1 1 1 Assistant Clerical Supervisor 1 1 1 Clerical Services Supervisor I 1 1 1 Clerical Services Supervisor II 1 1 - Clerk II-I 16 17 17 Clerk III(Temp) 1 2 1 Clerk-Dispatcher I - 1 - Fingerprint Classifier II 1 1 1 Fingerprint Technician 1 1 1 Firearms Registration Clerk 2 3 3 Grant Coordinator - - 1 Human Resources Assistant 1 2 2 Human Resources Program Specialist 1. 1 1 Human Resources Program Specialist II - - 1 Human Resources Technician I 1 1 1 Information Systems Analyst III 2 1 1 Information Systems Analyst IV 1 1 1 Information Systems Analyst V 1 1 1 Information Systems Analyst VI 1 1 1 Police Cadet(Hrly) 24 24 24 Police Captain 1 1 2 Police Communications Officer II - 39 39 Police Communications Officer III(Temporary) - 6 6 Police Documents Clerk 1 1 1 Police Evidence Custodian 2 2 2 Police Lieutenant 4 4 4 Police Major 2 2 2 Police Officer I(Temp) 67 67 67 'Police Officer II 4 5 5 Police Officer III(Temp) 30 30 30 Police Radio Dispatcher II ! 39 - - Police Radio Dispatcher III(Temp) 6 - - Police Records Analyst 1 1 1 238 • POLICE • ADMINISTRATIVE SERVICES BUREAU ADMINISTRATIVE SERVICES DIVISION Personnel Position Summary (continued) Police Records Clerk 9 9 2 Police Records Section Supervisor - - 1 Police Reports Reviewer I - - 1 Police Reports Reviewer II - - 6 Police Sergeant 9 9 9 Program Manager 1 1 1 Public Relations Specialist 1 1 1 Public Safety Counselor - - 1 Radio Technician I 4 4 4 Radio Technician II 1 1 1 School Crossing Guard(Hrly) 40 40 40 Secretary 2 2 2 Secretary to the Chief of Police 1 1 1 Senior Account Clerk 1 1 1 Senior Clerk-Stenographer 2 1 1 Senior Police Records Clerk 1 1 1 Storekeeper 1 1 1 Student Helper I 2 2 2 Supervising Police Communications Officer - 5 5 _ Supervising Police Radio Dispatcher 5 - - Traffic Safety Coordinator 1 1 1 Total 303 308 310 239 POLICE ADMINISTRATIVE SERVICES BUREAU TECHNICAL SERVICES DIVISION Program Description The Technical Services Division, under the direction of a Police Major, consists of the Traffic Services, Records and Identification, Communications Maintenance, Communications Dispatch, and the Computer Center. The division provides technical assistance on traffic and motor vehicle safety and training; manages police records and evidence storage; assists in the maintenance of the county's microwave radio system and the installation and maintenance of police mobile radios; administers central dispatch functions and provides technical support to the department's computer software and hardware systems. Communications-Dispatch Center All requests for police service are recorded, logged, and assigned by Dispatch personnel using a computer-aided dispatch system, with six to seven dispatchers on shift at any given time. Records and Identification Section The Records and Identification Section has several internal subsections composing of records, identification, firearms, and evidence. The major responsibilities of the section are the maintenance of police records; processing evidence; conducting fingerprint examinations; processing subpoenas and court documents; compiling and disseminating statistical information; and processing firearms permit applications and registrations, which include thorough background checks on each individual applying for a long gun or handgun permit. The Body Worn Camera(BWC)unit is incorporated into the Records Section. This project is staffed with one sergeant, one PO-II, and one information systems analyst. Traffic Services Section The Traffic Services Section oversees the grants for traffic enforcement, equipment purchases, and training to improve traffic safety. They also oversee the School Crossing Guards, who are assigned at various schools throughout the island. 240 POLICE ADMINISTRATIVE SERVICES BUREAU TECHNICAL SERVICES DIVISION Program Description (continued) Computer Center The Computer Center is responsible for interconnectivity between all police stations and substations to assure a secured networking infrastructure,to include installing and maintaining computer equipment, installing and troubleshooting software systems, and providing technical assistance for various computer issues. Communications Maintenance The Radio Maintenance Section is responsible for assisting with the maintenance and repair of all county-owned radio sites. This includes towers, shelters, microwave radios, repeaters,base radios, mobile radios, and handheld portable radios. The Communications Maintenance Section installs and maintains all radio and emergency warning equipment in the Police Department's fleet and subsidized vehicles. This section also performs auto tuning for all Department mobile and portable radios, which includes the inspection of the radio (hardware),updating the firmware (software), and bringing the radio back into factory specifications. Program Objectives 1. Process and issue at least 95%of road closure permits within the month received. 2. Issue at least 95% of traffic violation letters to vehicle owners within a week. 3. Process at least 95% of firearms permits within two weeks. 4. Conduct at least six radio site inspections per month. 5. Complete auto tuning of at least 40 portable or mobile radios per month. 6. Process and dispatch personnel to 100% of calls for service received. Program Highlights Communications Dispatch Center In FY 2022-23,the Communications/Dispatch Center received 220,558 calls to 911, a 4.09%increase over the previous fiscal year of 211,894 calls. Of those calls, 13.44% were transferred to the Hawai`i Fire Department. On average, about 79.29% of the calls received were from wireless phones. 241 POLICE ADMINISTRATIVE SERVICES BUREAU TECHNICAL SERVICES DIVISION Program Highlights (continued) The Dispatch Center documented 180,401'calls for service (events) during this fiscal year, a 2.6%increase over the previous fiscal year of 175,769 calls. Records and Identification Section hi FY 2022-23,the Records and Identification Section recorded the following: Records Section: • Processed requests for 9,746 copies of criminal and traffic accident reports • Fingerprinted 1,151 individuals Firearms Section: • Issued 4,176 firearms permits • Registered 9,697 firearms Identification Section: • Processed 9,860 court documents Evidence Section: • Processed 16,242 property receipts The Body Worn Camera(BWC)unit processed 140 internal, 138 media/public, and 2,083 Prosecutor requests for BWC footage. Traffic Services Section In FY 2022-23,the Traffic Services Section requested reimbursement of$530,788.68 in federal grant funds, which Traffic Services Section oversees for traffic enforcement, equipment purchases, and training to improve traffic safety. The Traffic Services Section also recorded the following: • 56 road closure permits issued; • 151 violation letters sent out to motorists; • 257 school crossing guard checks conducted; and • 3,156 abandoned vehicle cases routed to the Department of Environmental Management. 242 POLICE ADMINISTRATIVE SERVICES BUREAU TECHNICAL SERVICES DIVISION Program Highlights (continued) Computer Center In FY 2022-23,the Computer Center received 2,433 requests via the Helpdesk system and closed 2,379 of these requests. • Communications Maintenance (Radio Shop) In FY 2022-23, Radio Shop completed 105 radio installations for Department vehicles, one radio installation for a Fire Department apparatus, and one radio installation for the Coordinated Services transport van. In addition,the Radio Shop personnel responded to Civil Defense emergencies upon request. Program Measures FY 2022-23 FY 2023-24 FY 2024-25 Actual Budget Estimate Road closure permits within a month 100% >=95% >=95% Traffic Violation Letters within a week 98% >=95% >=95% Firearms permits within two weeks 100% >=95% >=95% Radio site inspections 80 >=72 >=72 Auto Tuning 482 >=480 >=480 Dispatch to calls for service 100% 100% ' 100% 243 POLICE CRIMINAL INTELLIGENCE UNIT AND OFFICE OF PROFESSIONAL STANDARDS Program Description The Criminal Intelligence Unit(CIU) and Office of Professional Standards (OPS) Division are under the direct management of the Police Chief. It is commanded by a Police Captain and maintains offices in Hilo and Kona. The Criminal Intelligence Unit gathers,maintains, and analyzes intelligence for the purpose of keeping police administrators informed about the extent,nature and characteristics of organized crime activity, drug trafficking organizations, as well as issues dealing with Homeland defense and dignitary protection assistance. The unit is also responsible for conducting criminal history checks for the department. The Office of Professional Standards investigates allegations of misconduct by department members. These investigations seek to determine if not only misconduct occurred, but also the underlying reasons for errant behavior on the part of the employee. Investigations are also used to indicate the need for additional training and/or procedural changes. Program Objectives Criminal Intelligence Unit ' 1. Complete 90% of assignments within 30 days. 2. Complete 90% of criminal history checks of prospective employees of the department, as well as other federal, state and local law enforcement agencies within 30 days. 3. Develop, maintain and disseminate intelligence information, which can be utilized to produce no less than 11 criminal investigations per month. 4. Compile,produce, analyze and forward to police administrators no less than 32 intelligence reports per month. 5. Provide assistance to other elements within the police department either through intelligence briefings on current crime trends and/or through no less than 12 in- service training sessions per month. 6. Conduct four presentations to semi-annual Statewide Inter-County Criminal Intelligence Unit(ICCIU) conferences on major criminal activity within this jurisdiction, along with gathering criminal intelligence from other jurisdictions,which may have a connection to our jurisdiction. 244 POLICE CRIMINAL INTELLIGENCE UNIT AND OFFICE OF PROFESSIONAL STANDARDS Program Objectives (continued) Office of Professional Standards 1. Conduct complete and thorough internal investigations seeking a monthly clearance rate of 67%. 2. Conduct complete and thorough internal inquiries, seeking a monthly clearance rate of 85%. 3. Provide no less than three monthly in-service training sessions to other elements within the department to prevent and deter employee misconduct, as well as to ensure procedural compliance in the investigation of employee misconduct. 4. Conduct no less than two monthly random and unannounced inspections of the different elements within the department to ensure compliance with rules and regulations. 5. Compile and provide a yearly report to the state legislature on certain specific aspects of discipline meted out by the department as required by law. Program Highlights Criminal Intelligence Unit(CIU) In FY 2022-23,the Criminal Intelligence Unit provided intelligence information,which in whole or in part led to the initiation of 177 criminal investigations. The unit also submitted 389 intelligence reports. The unit conducted 357 criminal history investigations for prospective department employees, other designated employees, and prospective employees of other county, state, and federal law enforcement agencies. Office of Professional Standards (OPS) In FY 2022-23, the Office of Professional Standards (OPS) conducted 48 administrative investigations, 42 internal inquiries into actions by police department personnel, and provided 36 in-service training sessions to employees. OPS also conducted 38 compliance inspections of various elements of the department to prevent the abuse, misuse, fraud and waste of department resources. The yearly report to the State Legislature was submitted on January 4, 2023. 245 POLICE CRIMINAL INTELLIGENCE UNIT AND OFFICE OF PROFESSIONAL STANDARDS Program Measures FY 2022-23 FY 2023-24 FY 2024-25 Criminal Intelligence Unit Actual Budget Estimate Other Assignments 100% >=90% >=90% Criminal History Checks 100% >=90% >=90% Numbered Cases 177 >=132 >=132 Intelligence Reports 389 >=384 >=384 In-service Presentations 144 >=144 >=144 Presentations to ICCIU 2 >=4 >=4 FY 2022-23 FY 2023-24 FY 2024-25 Office of Professional Standards Actual Budget Estimate Internal Investigations 63% >=67% >=67% Internal Inquiries 95% >=85% >=85% In-service Presentations 36 36 36 Random Inspections 38 24 24 Yearly Legislative Report 1 1 1 Program Expenditures FY 2022-23 FY 2023-24 FY 2024-25 Actual Budget Request Number of Positions 9 9 9 Salaries&Wages 950,062.44 1,051,844 1,106,126 Operations 5,924.21 7,850 7,850 Program Total 955,986.65 1,059,694 1,113,976 Personnel Position Summary FY 2022-23 FY 2023-24 FY 2024-25 Position Title Actual Authorized Request Detective 4 4 4 Police Captain 1 1 1 Police Officer II 4 4 4 Total 9 • 9 9 246 POLICE ,...�_.�..,.....,.,._.,.._.-. ,,.._..._....�.. .t,m..w�d ....�,_,.,-�_ _.v_�.�:,..a ,�..e...d...eu...�. <a„�..,.......s.,.,..,.a.,.m.......,a,,.,.aa.. .a,..b�...�.,.,.�....«......m�.�. ...-,..,.........M....v,,.,n..................,...,A OPERATIONS BUREAUS Program Description CRIMINAL INVESTIGATION DIVISION (CID) The Criminal Investigations Division investigates crimes of violence,theft, fraud, commercialized vice and narcotics; apprehends perpetrators of these crimes; and compiles evidence and information for the prosecution of all persons charged with violations of criminal statutes. The division is also responsible for criminal investigations of police officers, while internal affairs conduct concurrent administrative investigations. This division is under the command of a Police Captain who oversees the operations of the respective sections to include the Criminal Investigations Section(CIS), which includes the Crime Lab;the Juvenile Aid Section(JAS); and the Vice Section,which includes the "ice"Task Force (ITF) and the Drug Interdiction Task Force (DITF). Criminal Investigation Section (CIS) The Criminal Investigation Section(CIS), under the command of a Police Lieutenant, is responsible for the investigation of major crimes to include homicides, suspicious deaths, assaults, property crimes, identity thefts and fraud. In addition, CIS Detectives respond to all reported suicides, child deaths and other deaths with questionable circumstances. Juvenile Aid Section (JAS) The Juvenile Aid Section(JAS),under the command of a Police Lieutenant, is responsible for the investigation of cases involving juveniles as victims or perpetrators. Investigations conducted include assaults,property crimes, sexual assaults, domestic violence, gang activity and status offenses. JAS also maintains two specialized units consisting of the Sex Crimes Unit, specializing in sexual assault investigations; and the Domestic Violence Unit, specializing in domestic abuse cases. Vice Section The Vice Section is responsible for the prevention and suppression of all forms of commercialized vice activity,to include prostitution, gambling and illegal trafficking of narcotics. Special operations and covert programs are in place to combat the distribution of illegal drugs on the Big Island. Federal and state grants provide the necessary funding to accomplish these objectives. 247 POLICE OPERATIONS'BUREAUS Program Description (continued) Vice officers belong to the Statewide Narcotics Task Force and are involved in joint operations with the Drug Enforcement Administration; Bureau of Alcohol, Tobacco and Firearms; Bureau of Immigration and Customs Enforcement; United States Postal Service; and the Federal Bureau of Investigation. The Vice Section is also part of the Hawai`i High Intensity Drug Trafficking Area(HIDTA)Task Force. The Vice Sections are augmented with an"ice"task force (ITF), whose primary goals are to identify, disrupt,prosecute and ultimately dismantle street mid- and upper-level drug trafficking organizations dealing crystal methamphetamine ("ice"). The Area II Vice Section is supplemented with the Drug Interdiction Task Force (DITF), primarily responsible for investigating drug smuggling through the airports and other venues. The department DITF personnel is comprised of three officers who work in conjunction with federal agencies to investigate, identify, and apprehend individuals and organizations involved in the smuggling of illicit drugs into the County of Hawaii. Crime Lab The Crime Lab performs a variety of physical, chemical, instrumental and microscopic analysis of evidence in connection with crime detection and law enforcement work. In addition, all of the criminalists/evidence specialists assigned are required to provide court testimony whenever necessary in both state and federal courts. Patrol Divisions The Patrol Divisions, each under the command of a Police Captain,plan,proactively direct and coordinate functions towards the enforcement of federal, state, and county laws,the prevention of crime,the apprehension and custody of law violators and the development of partnerships between the community and the Hawai`i Police Department. These divisions include the operating units from each of the police districts, Community Policing, the Police Reserve Officers Program, and the Traffic Enforcement Unit. The Patrol Divisions continue enforcement efforts through special projects such as sobriety checkpoints, seatbelt/child restraint checkpoints,high-speed enforcement, underage drinking deterrent programs, and truancy deterrent programs. 248 POLICE OPERATIONS BUREAUS Program Description (continued) Community Policing Officers The Area I Community Policing Unit is coordinated by a Police Lieutenant and consists of 14 PO-III positions, distributed as follows: Eight in the South Hilo District, four in the Puna District, one in the North Hilo District, and one in the Hamakua District. The Area II Community Policing Unit is coordinated by a Police Sergeant and consists of 15 PO-III positions, distributed as follows: Nine in the Kona District,three in the South Kohala District,two in the Ka`u District, and one in the North Kohala District. The School Resource Officer Program consists of eight PO-III positions, distributed as follows: One at Hilo Intermediate School, one at Waiakea Intermediate School, one at Honoka`a High&Intermediate School, one at Pahoa High& Intermediate School, one at Kealakehe Intermediate School, one at Konawaena Middle School, one at Kea'au Intermediate School, and one at Waimea Intermediate School. These officers are tasked with providing law-related education, counseling, and enforcement at their respective school campuses. The Community Policing Unit Officers facilitate the activities of the Hawaii Isle Police Activities League (HI-PAL),which is a proactive program designed to encourage and engage youths to participate in constructive and supervised athletic activities. The goals of the program are to promote sportsmanship,benevolence, friendship, sociability, good will,tolerance and to provide a meeting place for the promotion of common interest of youths. Traffic Enforcement Unit The Area I Traffic Enforcement Unit(TEU)is comprised of a supervising Sergeant and four PO-III positions; and the Area II TEU is comprised of a supervising Sergeant and four PO-III positions. The major responsibilities of TEU are to enforce traffic laws and investigate traffic deaths utilizing specialized skills (i.e., computerized diagramming of accident scenes). • 249 POLICE OPERATIONS BUREAUS Program Objectives 1. To achieve a burglary clearance rate of 30%. 2. To achieve a theft/auto theft clearance rate of 30%. 3. To achieve a robbery clearance rate of 60%. 4. To maintain a sexual assault clearance rate of 80%. 5. To attain at least a 65% service of court documents received. 6. To conduct 760 hard drug investigations (heroin, cocaine and crystal methamphetamine). 7. Crime Lab to achieve an assignment clearance rate of 90%. 8. HI-PAL.to serve 60 youths in three age groups for each month and a 30%participation of "at-risk youths" out of all youths served. 9. Community policing program to complete at least 40 problem-solving activities and 40 crime prevention activities annually through the development of partnerships directed at resolving community-police problems, resulting in the improvement of the quality of life for all citizens. 10. Community policing program to complete at least 96 abandoned vehicle/beautification projects annually through the development of partnerships with the community. 11. To provide at least four D.A.R.E. curriculum(core classes) and/or training per month through the department's School Resource Officer Program. Program Highlights Criminal Investigation Section (CIS) The Area I Criminal Investigation Section (CIS) The Area I Criminal Investigation Section investigated 1,195 major crimes, of which six were murder cases, four were attempted murder cases, 93 were burglary cases, 318 were theft cases, and 197 were financial crimes. The Area II Criminal Investigation Section (CIS) The Area II Criminal Investigations Section investigated 359 major crimes, of which there were no murder cases, two were attempted murder cases, 143 were burglary cases, 39 were theft cases, and two were financial crimes. 250 • POLICE OPERATIONS BUREAUS Program Highlights(continued) Juvenile Aid Sections (JAS) The Area I Juvenile Aid Section (JAS) The Area I Juvenile Aid Section investigated 243 cases, including sexual assaults, domestic violence, other crimes against women, child pornography, missing persons and juvenile-related crimes. The Area II Juvenile Aid Section (JAS) The Area II Juvenile Aid Section Detectives investigated 477 cases, including sexual assaults, domestic violence, other crimes against women, child pornography, missing persons and juvenile-related crimes. Vice Section The Area I Vice Section The Area I Vice Section conducted 909 drug investigations, resulting in 700 arrests. In addition, the Area I Vice officers recovered the following illegal drugs: • 88.36 pounds of crystal methamphetamine • 177.93 pounds of dried marijuana • 4.81 pounds of heroin • • 1.26 pounds of cocaine • 162.52 grams of fentanyl powder • 4,986 fentanyl pills The Area II Vice Section • • The Area II Vice Section conducted 201 drug investigations resulting in 95 arrests. In addition, the Area II Vice officers recovered the following illegal drugs: • 17.07 pounds of crystal methamphetamine • 41.41 pounds of dried marijuana • • 0.86 pound of heroin • 0.34 pound of cocaine • 36.28 grams of fentanyl powder • 1,815 fentanyl pills 251 POLICE OPERATIONS BUREAUS Program Highlights (continued) Crime Lab The Crime Lab completed 998 cases and conducted 25 in-service training sessions. Patrol Division The South Hilo Patrol Division South Hilo Patrol operates the East Hawai`i detention center,which holds pretrial detainees for the three police districts that comprise Area I Operations: South Hilo, Puna, and Hamakua. During FY 2022-23, officers of the South Hilo Patrol Division were assigned to a total of 10,141 criminal calls for service and 24,233 non-criminal calls for service, issued a total of 12,643 citations, and responded to 266 major traffic collisions. Of the criminal calls for service: • Two murder cases were reported, as compared to two reported last fiscal year; • Two attempted murder cases were reported, as compared to three reported last fiscal year; • 24 robbery cases were reported, as compared to 29 reported last fiscal year; • 141 burglary cases were reported, as compared to 168 reported last fiscal year; • 315 assault cases were reported, as compared to 279 reported last fiscal year; • 134 theft from vehicle (unauthorized entry into a motor vehicle) cases were reported, as compared to 247 reported last fiscal year; and • 135 theft of motor vehicle(unauthorized control of a propelled vehicle) cases were reported, as compared to 160 reported last fiscal year. Of the citations issued: • 1,602 were for speeding violations; • 1,953 were for moving violations; • 5,627 were for regulatory violations; • 791 were for seat belt violations; • 423 were for use of mobile electronic device (cell phone)while driving; and • 36 were for child restraint violations. 252 POLICE OPERATIONS BUREAUS Program Highlights (continued) Firearm related cases and firearm recovery,thefts of catalytic converters and drugs remain a major crime concern for the district, and efforts were made toward curtailing that potential crime trend. The Puna Patrol Division • During FY 2022-23, officers of the Puna Patrol Division were assigned to a total of 8,524 criminal calls for service and 20,961 non-criminal calls for service, issued a total of 14,171 citations, and responded to 181 major traffic collisions. Of the criminal calls for service: • • Three murder cases were reported, as compared to three reported last fiscal year; • Four attempted murder cases were reported, as compared to four reported last fiscal • year; • 18 robbery cases were reported, as compared to 21 reported last fiscal year; • 272 burglary cases were reported, as compared to 261 reported last fiscal year; • 282 assault cases were reported, as compared to 346 reported last fiscal year; • 151 theft from vehicle (unauthorized entry into a motor vehicle) cases were reported, as compared to 309 reported last fiscal year; and • 217 theft of motor vehicle (unauthorized control of a propelled vehicle) cases were reported, as compared to 213 reported last fiscal year. Of the citations issued: • 2,180 were for speeding violations; • 2,056 were for moving violations; • 4,877 were for regulatory violations; • 858 were for seat belt violations; • 551 were for use of mobile electronic device (cell phone)while driving; and • 54 were for child restraint violations. The Community Policing Officers (CPOs) in the Puna District work with numerous Neighborhood Watch groups in crime prevention, community awareness, and problem • solving. CPOs allow for the immediate attention to community concerns that would otherwise be addressed through means that may not always be effective or as direct. The Community Policing Officers partner with Neighborhood Watch leadership in crime prevention, community awareness and problem solving. • 253 POLICE OPERATIONS BUREAUS Program Highlights (continued) The School Resource Officers work diligently in the Pahoa and Kea'au Intermediate schools to keep our island keiki safe and prevent school violence through drug awareness and prevention. The Hamakua Patrol Division During FY 2022-23, officers of the Hamakua Patrol Division were assigned to a total of 988 criminal calls for service and 9,134 non-criminal calls for service, issued a total of 3,730 citations, and responded to 59 major traffic collisions. Of the criminal calls for service: • One murder case was reported, as compared to none reported last fiscal year; • No attempted murder case was reported, as compared to none reported last fiscal year; • One robbery case was reported, as compared to two reported last fiscal year; • 20 burglary cases were reported, as compared to 24 reported last fiscal year; • 32 assault cases were reported, as compared to 26 reported last fiscal year; • 12 theft from vehicle (unauthorized entry into a motor vehicle) cases were reported, as compared to 24 reported last fiscal year; and • Nine theft of motor vehicle (unauthorized control of a propelled vehicle) cases were reported, as compared to ten reported last fiscal year. Of the citations issued: • 1,142 were for speeding violations; • 371 were for moving violations; • 1,303 were for regulatory violations; • 210 were for seat belt violations; • 127 were for use of mobile electronic device (cell phone)while driving; and • Three were for child restraint violations. The School Resource Officer worked with school administrators and personnel at the Honoka`a and Pa'auilo schools to reduce incidents of bullying, truancy,thefts, and drug activity. Community Policing Officers and School Resource Officers continued to work with neighborhood watch organizations, schools, and community organizations to address various community concerns. 254 POLICE OPERATIONS BUREAUS Program Highlights (continued) The Kona Patrol Division The Kona Patrol Division operates out of the Kealakehe police station,which houses the West Hawai`i detention facility that holds pretrial detainees for the four police districts that comprise Area II Operations: Kona, South Kohala,North Kohala, and Ka`u. The Kona Patrol Division also operates a firearms registration and evidence sections. During FY 2022-23, officers of the Kona Patrol Division were assigned to a total of 8,208 criminal calls for service and 20,617 non-criminal calls for service, issued a total of 19,853 citations, and responded to 221 major traffic collisions. Of the criminal calls for service: • No murder case was reported, as compared to four reported last fiscal year; • Four attempted murder cases were reported, as compared to none reported last fiscal year; • Ten robbery cases were reported, as compared to ten reported last fiscal year; • 120 burglary cases were reported, as compared to 81 reported last fiscal year; • 253 assault cases were reported, as compared to 189 reported last fiscal year; • 870 theft from vehicle (unauthorized entry into a motor vehicle) cases were reported, as compared to 695 reported last fiscal year; and • 199 theft of motor vehicle (unauthorized control of a propelled vehicle) cases were reported, as compared to 176 reported last fiscal year. Of the citations issued: • 1,633 were for speeding violations; • 3,273 were for moving violations; • 9,679 were for regulatory violations; • 677 were for seat belt violations; • 415 were for use of mobile electronic device (cell phone)while driving; and • 28 were for child restraint violations. The Kona District has hosted the Ironman World Championships since 1981. In October 2022,the triathlon was divided into two events (October 6th and October 8th)to separate the men's and women's competitions. Considered to be one of the most iconic sporting events in the world, Ironman draws triathletes worldwide to Kona. Kona Community Policing Officers were involved in numerous community outreach events, including Coffee With a Cop, Shop With a Cop, Cop-on-Top, Fill-a-Cruiser, Troy 255 POLICE OPERATIONS BUREAUS.._.������..w.�... Program Highlights (continued) Barboza Torch Run, Keiki Water Flask Drive, and HONOUR Project events. Community Policing also hosted the First Annual HIPAL Canoe Regatta in Kona. The South Kohala Patrol Division During FY 2022-23, officers of the South Kohala Patrol Division were assigned to a total of 1,968 criminal calls for service and 5,612 non-criminal calls for service, issued a total of 8,349 citations, and responded to 137 major traffic collisions. Of the criminal calls for service: • No murder case was reported, as compared to none reported last fiscal year; • One attempted murder case was reported, as compared to none reported last fiscal year; • One robbery case was reported, as compared to none reported last fiscal year; • 23 burglary cases were reported, as compared to 31 reported last fiscal year; • 52 assault cases were reported, as compared to 42 reported last fiscal year; • 26 theft from vehicle (unauthorized entry into a motor vehicle) cases were reported, as compared to seven reported last fiscal year; and • 30 theft of motor vehicle (unauthorized control of a propelled vehicle) cases were reported, as compared to 36 reported last fiscal year. Of the citations issued: • 2,030 were for speeding violations; • 1.149 were for moving violations; • 2,566 were for regulatory violations; • 583 were for seat belt violations; • 785 were for use of mobile electronic device (cell phone)while driving; and • 49 were for child restraint violations. Four major State highways and numerous County thoroughfares traverse the centrally located South Kohala district. This naturally results in traffic enforcement becoming one of the primary tasks for the personnel assigned to this district. To this end, district personnel participated in numerous organized traffic enforcement projects to address distracted driving, speeding and seatbelt violations as well as impaired driving. These projects occurred during regular shift hours and during grant-funded overtime hours. 256 POLICE OPERATIONS BUREAUS Program Highlights (continued) The North Kohala Patrol Division During FY 2022-23, officers of the North Kohala Patrol Division were assigned to a total of 1,024 criminal calls for service and 7,143 non-criminal calls for service, issued a total of 4,500 citations, and responded to 18 major traffic collisions. Of the criminal calls for service: • No murder case was reported, as compared to none reported last fiscal year; • No attempted murder case was reported, as compared to none reported last fiscal year; • No robbery case was reported, as compared to none reported last fiscal year; • Nine burglary cases were reported, as compared to three reported last fiscal year; • 16 assault cases were reported, as compared to 17 reported last fiscal year; • Four theft from vehicles (unauthorized entry into a motor vehicle) cases were reported, as compared to two reported last fiscal year; and • One theft of motor vehicle (unauthorized control of a propelled vehicle) case was reported, as compared to four reported last fiscal year. Of the citations issued: • 1,239 were for speeding violations; • 583 were for moving violations; • 1,553 were for regulatory violations; • 143 were for seat belt violations; • 163 were for use of mobile electronic device (cell phone)while driving; and • Five were for child restraint violations. The North Kohala Community Policing Officer participated with the community in Keiki Fishing Tournaments,Neighborhood Watch meetings, Coffee with a Cop meetings, and assisted the local high school with career day presentations and student conflict resolutions. The Community Policing Officer also submitted:monthly articles to the Kohala Mountain News to address police and community concerns. The Ka`u Patrol Division During FY 2022-23, officers of the Ka`u Patrol Division were assigned to a total of 1,769 criminal calls for service and 5,560 non-criminal calls for service, issued a total of 3,022 citations, and responded to 66 major traffic collisions. 257 POLICE OPERATIONS BUREAUS Program Highlights (continued) Of the criminal calls for service: • No murder case was reported, as compared to none reported last fiscal year; • Four attempted murder cases were reported, as compared to none reported last fiscal year; • Four robbery cases were reported, as compared to two reported last fiscal year; • 88 burglary cases were reported, as compared to 101 reported last fiscal year; • 79 assault cases were reported, as compared to 47 reported last fiscal year; • 38 theft from vehicles (unauthorized entry into a motor vehicle) cases were reported, as compared to 46 reported last fiscal year; • 62 theft of motor vehicle (unauthorized control of a propelled vehicle) cases were reported, as compared to 69 reported last fiscal year. Of the citations issued: • 669 were for speeding violations; • 391 were for moving violations; • 1,100 were for regulatory violations; • 208 were for seat belt violations; • 92 were for use of mobile electronic device (cell phone)while driving; • Eight were for child restraint violations. KaTu Community Policing Officers continued to work with the community to establish partnerships and work on community projects. Some of the neighborhood watch groups included Discovery Harbour, Green Sands Subdivision, and Hawaiian Ocean View Estates. The Traffic Enforcement Units (TEU) The Traffic Enforcement Units are charged with investigating traffic crashes involving death or serious injury while conducting traffic enforcement and training related to traffic enforcement and investigation. Area I TEU In FY 2022-23,Area I TEU investigated 15 fatal crashes that killed 15 people. Two of the fatalities were related to alcohol only, six fatalities were related to drugs only, and five fatalities were related to both alcohol and drugs. 258 POLICE OPERATIONS BUREAUS Program Highlights (continued) Area I TEU officers conducted 112 DUI saturation patrols, arrested 67 drivers who were under the influence of intoxicants, conducted 242 seatbelt/distracted driver checkpoints, and 135 speed projects. The Area I TEU officers also issued 3,384 moving citations, of which 1,597 were for speeding. They issued 1,460 regulatory citations and made 60 other arrests. Area II TEU In FY 2022-23, Area II investigated 12 fatal crashes that killed 13 people. One fatality was related to alcohol only,three fatalities were related to drugs only, and six fatalities were related to both alcohol and drugs. Area II TEU officers conducted 91 DUI saturation patrols, arrested 73 drivers who were under the influence of intoxicants, and conducted 124 seatbelt/distracted driver checkpoints. The Area II TEU officers also issued 2,573 moving citations, of which 1,753 were for speeding. They issued 1,074 regulatory citations and made 205 other arrests. Program Measures FY 2022-23 FY 2023-24 FY 2024-25 • Actual Budget Estimate Criminal Investigation Section Robbery Clearance Rate 91% 60% 60% Juvenile Aid Section Sexual Assault Clearance Rate 91% 80% 80% Vice Section Hard Drug Cases 539 >=760 >=760 Crime Lab Assignment Clearance Rate 100% 90% 90% HI-PAL Participation in 5-8 age group 485 >=240 >=240 Participation in 9-12 age group 873 >=240 >=240 Participation in 13-17 age group 415 >=240 >=240 "At risk"Youth Participation 93% 30% 30% Presentations/Clinics 24 24 24 259 POLICE OPERATIONS BUREAUS Program Measures (continued) Community Policing Program D.A.R.E Curriculum or In-Service Training 50 48 48 Problem Solving Activities 225** 40 40 Crime Prevention Activities 162** 40 40 Abandoned Vehicle/Beautification Projects 133 96 96 Traffic Enforcement Unit(TEU) DUI Saturation Patrol Projects 203 >=84 >=84 DUI Arrests 140 n/a* n/a* Seatbelt/Distracted Driver Projects 366 >=72 >=72 Moving Citations 5,957 n/a* n/a* Regulatory Citations 2,534 n/a* n/a* Departmental(Island wide)Measures DUI Arrests 955 n/a* n/a* Traffic Citations Issued 77,308 n/a* n/a* Burglary Clearance Rate 36% 30% 30% Theft/Auto Theft Clearance Rate 38% 30% 30% Court Documents 62% 65% 65% *n/a= Statistical information,no projected numbers provided as the department does not support a quota system for citations or arrest. **=Change in extraction of data from records management system as of FY 2023-24. Program Expenditures FY 2022-23 FY 2023-24 FY 2024-25 Operations Bureau Actual Budget Request Number of Positions 494 494 '494 Salaries and Wages 45,802,302.62 49,912,837 52,865,587 Operations 2,528,931.65 2,950,188 2,977,188 Program Total 48,331,234.27 52,863,025 55,842,775 HI-PAL Number.of Positions 1** 1** 1** Salaries&Wages 49,373.32 54,693 57,213 Operations 4,177.48 16,500 16,500 Program Total 53,550.80 71,193 73,713 • **HI-PAL position included in Personnel Position Summary Clerk III count below 260 POLICE OPERATIONS BUREAUS • Personnel Position Summary FY 2022-23 FY 2023-24 FY 2024-25 Position Title Actual Authorized Request Assistant Police Chief 2 2 2 Clerk III(includes HI-PAL**) 7 7 7 Criminalist II 2 2 2 Criminalist III 1 1 1 Custodian/Groundskeeper I 4 5 5 Custodian/Groundskeeper I(1/2T) 2 1 1 Custodian/Groundskeeper I(1/4T) 3 3 3 Detective 38 38 38 Police Captain 9 9 9 Police District Operations Assistant 1 1 1 Police Evidence Custodian 2 2 2 Police Evidence Specialist II 4 4 4 Police Investigative Operations Clerk 6 6 6 Police Lieutenant 19 19 19 , Police Major 2 2 2 Police Officer II 336 336 336 Police Operations Clerk 6 6 6 Police Sergeant 45 45 45 _ Polygraph Examiner 1 1 1 Secretary 2 2 2 Sexual Assault Forensic Nurse Coordinator 1 1 1 Storeroom Clerk 1 1 1 Victims Services Assistant(Temp) 1 1 1 Total 495 495 495 261 POLICE MISCELLANEOUS Program Expenditures FY 2022-23 FY 2023-24 FY 2024-25 Actual Budget Request Investigating Cause of Death 762,829.56 850,000 850,000 Training Account 123,809.10 191,000 191,000 Police Sobriety Test 137,619.50 138,000 145,000 Asset Forfeitures - 700,000 700,000 Police Private Contributions 240,000.00 20,000 20,000 Total Miscellaneous 1,264,258.16 1,899,000 1,906,000 • • 262 POLICE GRANT REVENUES Program Description To continue active efforts in obtaining funding through federal and state-sponsored grants to augment the department's budget in the areas of: 1. To continue providing for community relations, D.A.R.E. and youth programs. 2. To provide investigative operations personnel funding dealing with drug enforcement investigations. 3. To provide necessary equipment, manpower,training and for public education in dealing with Traffic Enforcement,to include speeding violations, drunk driving, seatbelt enforcement and motor vehicle occupant protection. 4. To provide SAFE nurses with stand-by pay to deal with sexual assault and domestic violence investigations. 5. To provide investigative operations personnel funding dealing with Wanted Fugitives, Counterfeiting of U.S. Currency and Violent Crimes. Program Objectives 1. HI IMPACT (Hawai`i HIDTA$475,000) - To combat the methamphetamine (ICE) problem in the County of Hawai`i by conducting various sting operations. 2. Occupant Protection(State Department of Transportation$160,000) -To conduct seatbelt enforcement and child restraint roadblocks. 3. STEP Grant(State Department of Transportation $580,000) - To provide funding for training, education, enforcement and community collaboration to reduce the number of traffic fatalities and injury crashes. 4. Roadblock Program(State Department of Transportation, Sobriety Checkpoint $495,000)to conduct DUI roadblocks to minimize fatalities and injuries. 5. Data Records (State Department of Transportation$80,000) -To transfer completed Motor Vehicle Accident Reports (MVAR)to Hawai`i Depaitinent of Transportation (HDOT) within three months and HPD traffic citations to the District Courts within six days of issuance to ensure compliance with national standards. 6. SAFE Standby Pay (State Department of the Attorney General $125,000) - To improve the department's response to violent sex crimes,physical abuse, and crimes of violence against women. 7. Department of Health—Tobacco Sting (State Department of Health$16,000)—To provide continued enforcement of the State Law Prohibiting Alcohol Sales to minors in the County of Hawaii. 263 POLICE GRANT REVENUES Program Objectives (continued) 8. Increasing Quality Forensic Services—(State Department of the Attorney General $96,360)—For the purpose of paying for quality Forensic Services by continuous updated forensic sciences training and the purchase of a digital analytical balance with data print out accessories. 9. Wireless E911 Fees—(Hawai`i Enhanced 911 Board $3,015,676)—For expenditures associated with the deployment of Wireless Enhanced 911 System. 10. US Marshall Service—(Hawai`i Fugitive Task Force $12,000)—To assist with overtime incurred to HCPD Officers working with the United States Marshall Service on the enforcement and capture of fugitives wanted under the Hawai`i Fugitive Task Force Initiative. 11. Investigative Assistance - (United States Secret Service $10,000)—To assist in the enforcement and protection of high governmental officials and the prevention of counterfeiting of U.S. Currency and securing the nation's critical infrastructures, specifically in the areas of cyber,banking and finance. 12. Safe Streets/Violent Crimes Task Force (Federal Bureau of investigation—FBI • $50,000)—For the purpose of identifying and targeting for prosecution criminal enterprise groups responsible for drug trafficking, money laundering, alien smuggling, and other violent crimes. 13. State-wide Multi-Jurisdictional Drug Task Force (SMDTF)—(State Department of the Attorney General $60,000)—For the purpose of reducing drug threats and drug related crimes and incorporating multi-agency collaboration. •14. Local JAG Program—(U.S. Department of Justice $114,000)—For the purpose of purchasing a driving simulator for the Police Department's Emergency Vehicle Operator Course. 15. ATF Task Force- (ATF Program$32,000) -To assist with overtime and costs related to operations with the Bureau of Alcohol, Tobacco, Firearms and Explosives (ATF). 16.NICS Act Record Improvement Program—(Hawai`i Criminal Justice Data Center $545,760)—To improve the FBI's National Instant Criminal Background Check System(NICS) by providing assistance to improve the completeness, automation and transmittal to the Department's records. 17. Hazard Mitigation Grant Program—(FEMA$162,191)—To reduce the risk of future damage, loss of life and property in any area affected by a major disaster. 264 POLICE _,�.. ._.�GRANT REVENUES Program Expenditures FY 2022-23 FY 2023-24 FY 2024-25 Actual Budget Request Salaries and Wages 748,596.73 1,213,626 1,410,292 Operations 1,406,064.07 3,370,669 3,377,669 Equipment 121,805.03 1,565,026 1,565,026 Program Total 2,276,465.83 6,149,321 6,352,987 265 PROSECUTING ATTORNEY PROSECUTING ATTORNEY DEPARTMENT SUMMARY Mission Statement The Office of the Prosecuting Attorney pursues justice with integrity and commitment. Department Goals 1. To strive for just disposition of criminal cases and promote public safety and order through timely, efficient, and effective prosecution. 2. To ensure that victims and witnesses of crimes are treated with respect, courtesy, and sensitivity in their cooperation with criminal prosecution. 3. To improve and restore trust in the criminal justice system by identifying areas of need and working collaboratively with other criminal justice agencies and the community. 4. To encourage and promote crime prevention and early intervention initiatives, encourage treatment and services, and support reintegration programs to improve the quality of life on Hawaii Island. 5. Identify, promote and implement new and innovative approaches to solving crime problems. Funding Source and Position Count General Fund $11,634,480 General Fund 108 Grant Revenue $ 3,132,070 Grant Revenue/Other 24 Other $ 250,000 Total Budget: $15,016,550 Total Number of Positions. 132 266 PROSECUTING ATTORNEY GENERAL PROSECUTION Program Description The Office of the Prosecuting Attorney is charged with the duty to see that the laws are faithfully executed and enforced within the County of Hawai`i. Violations of State and County laws, ordinances, rules and/or regulations are prosecuted on behalf of the community. The Deputy Prosecuting Attorneys prosecute cases in the Family Courts, seven District Courts and four divisions of Circuit Courts in Hawai`i County. This involves all criminal matters including preliminary hearings, grand jury sessions, arraignment calendars, motions, hearings,pretrial conferences and trials. In addition, they handle all appeals before the Hawai`i Appellate Courts as well as the Federal Appellate Courts. Deputy Prosecutors screen all criminal referrals made by police and other law enforcement agencies and are available 24 hours per day, seven days a week for juvenile detention and felony conferrals The Office of the Prosecuting Attorney continues its efforts to attend to the needs of victims and witnesses as they go through the criminal justice process and seeks victim input for and notifies victims of case disposition. The Office of the Prosecuting Attorney provides training for staff to maintain and improve their specialized skills. In addition, the Prosecuting Attorney Deputies and staff provide training for police recruits and refresher training for police officers as well as to other law enforcement agencies and community organizations. The staff participate in career fairs and job shadowing and prepare appropriate educational presentations to students and faculty on the justice system, careers as a prosecutor and the risks and consequences of involvement in illegal activity. Our volunteer program provides opportunities for career exploration and work experience. In an effort to reduce crime and promote public safety,the Office of the Prosecuting Attorney is actively involved in several initiatives that address juvenile delinquency and promote community involvement in identifying and addressing public safety issues. The Office of the Prosecuting Attorney is actively supporting the Big Island Juvenile and Adult Drug Court, Veteran's Court, Environmental Court and Adult Mental Health Jail Diversion Program. In addition, we are collaboratively working to address elder issues, domestic violence, sexual assault, homelessness, efforts to reduce recidivism and continue to support the Big Island Juvenile Intake and Assessment Center. These programs strive to balance the individual service needs of the individual,the legal requirements of the courts, and the safety needs of the community. Whenever possible, the Office of the Prosecuting Attorney seeks funding for specialized units and demonstration projects. 267 PROSECUTING ATTORNEY GENERAL PROSECUTION Program Objectives Core prosecution 1. Attend all courts in the County of Hawai`i, and conduct on behalf of the People, all prosecutions for offenses against the laws of the State of Hawai`i and the ordinances and regulations of the County. 2. Maintain a professional, dedicated and trained staff to carry out the duties of the Prosecuting Attorney as defined under the County Charter. 3. Provide for a statewide Traffic Safety Resource Prosecutor to develop effective enforcement strategies to reduce highway offenses,traffic collisions, and increase traffic safety. 4. Maintain grant-funded specialized prosecution units that work collaboratively with the Hawai`i Police Department and other law enforcement agencies to improve case outcomes for victims of violent crimes and crimes against persons. Victim services 1. Attend to the needs of victims and witnesses in the criminal justice system by providing referrals to appropriate agencies, assistance with restitution and crime victim compensation. 2. Provide restorative justice options as appropriate. 3. Participate in community events that support victims (i.e.National Crime Victims' Rights Week and National Domestic Violence Awareness Month) and promote community safety. Improving the criminal justice system 1. Coordinate continuing training/educational workshops to improve the criminal justice system. 2. Collaborate with the Hawai`i Police Department to discuss joint initiatives,policies, and procedures to strengthen investigations and prosecutions. 3. Meet with law enforcement, government agencies, and community service providers to improve handling of domestic violence, child abuse, and sexual assault cases. 4. Meet with Hawai`i criminal justice agencies and State branches to discuss appropriate interventions and consequences for offenders. 268 PROSECUTING ATTORNEY GENERAL PROSECUTION Program Objectives (continued) Improving the juvenile justice system 1. Coordinate continuing training/educational workshops to improve delivery of services along the continuum of the juvenile justice system. 2. Collaborate with law enforcement, government agencies, and community service providers to discuss joint initiatives, interventions,policies and procedures to improve outcomes for juvenile offenders. Community initiatives to promote crime prevention and intervention and other efforts 1. Support prevention, education, and intervention initiatives directed at reducing crime and increasing public safety on issues such as domestic abuse, including to reduce child abuse and neglect, substance abuse, and impaired driving. 2. Coordinate continuing training/educational workshops to promote healthy behaviors, crime prevention and early intervention initiatives. 3. Provide meeting coordination and fiscal support to the County of Hawai`i Committee on the Status of Women. Program Highlights Traditional Prosecution 1. The Office of the Prosecuting Attorney coordinated training opportunities for deputy prosecuting attorneys. This included basic and advanced trial skills, digital and forensic evidence, witness management, and specialized training to handle witness intimidation, witness protection, sexual assault evidence collection, domestic violence, child abuse,narcotics distribution, firearms,impaired driving, and other types of cases requiring specialized knowledge. 269 PROSECUTING ATTORNEY GENERAL PROSECUTION Program Highlights (continued) Victim Services 1. The Victim Assistance Unit("VAU")provided services to 4,904 victims of crime. This included services to 1,459 victims of domestic violence-related cases, 265 victims of sexual violence (adults and children), 122 child abuse victims, 1,524 victims of crimes against a person(which includes homicides, negligent homicides, assault, robbery, and terroristic threatening), 1,275 property crime victims, and 259 victims of other types of crimes (which can include negligent injury, harassment,non- family temporary restraining order violations, dog bites,trespassing, etc.). The VAU also provided services to 984 witnesses, 123 secondary victims, and 501 other persons involved with victims. Restitution information and assistance was provided to 969 victims and 876 victims received crime victim compensation. 2. A total of 45 cases were screened for Victim Offender Conferencing,where five cases have been successfully completed and 27 are active in the program. 3. The Victim Assistance Unit has participated and facilitated in numerous community events that support victims of crime. Events include the Annual Peace Walk and Vigil during October's Domestic Violence Awareness Month, Victim Rights Week, Child Abuse Awareness Month and Sexual Assault Awareness Month in April, and various career, school, and resource fairs throughout the year. 4. The Office of the Prosecuting Attorney provided training opportunities for staff regarding proper mental health response to mass violence incidents including community resiliency strategies, trauma treatment, and psychological first aid. 5. The Restorative Justice Unit participated in a community policing panel at the East Hawai`i Cultural Center which discussed current police-community relations,the impact of incarceration on families and the community, and analyzed a survey recently released by the University of Hawai`i at Hilo. Criminal Justice System 1. The Office of the Prosecuting Attorney contracted with PRO SECUTORbyKARPEL for the creation of a new case management system that would be integrated with local and state law enforcement agencies,the Judiciary, and criminal history databases. The new case management system will also provide integrations to limit clerical data entry, improved ability to extract relevant data records and statistics via queries, streamlining and enhanced victim services and notifications, electronic discovery, and facilitate expedited transfers of data to the judiciary and court monitoring supervision authorities. 270 PROSECUTING ATTORNEY GENERAL PROSECUTION 2 Program Highlights (continued) Juvenile Issues 1. Grant funding was received from the Department of Health,Alcohol and Drug Abuse Division to build County capacity to enhance the substance abuse prevention system with a focus on underage drinking and other drug use by youth. 2. Title II funding was received from the Department of Human Services, Office of Youth Services to continue the Big Island Juvenile Intake and Assessment Center (Center),providing immediate intervention for youth and also allowing police officers to return to public safety duties. The,Center accounted for 236 juvenile intakes. Monthly status meetings are held with the Salvation Army Family Intervention Services, Hawai`i Police Department, Department of Human Services' Child Welfare Services, Family Court- Juvenile Client Services, Department of Health Family Guidance Center, Hawai`i Youth Correctional Facility, Department of Education, and Office of Youth Services. 3. The Restorative Justice Victim Offender Conferencing program(VOC) serviced seven juvenile cases. All cases remain active. Community Strategies 1. The Investigators Unit visited local farmers markets across Hawai`i Island and educated vendors and members of the public about agriculture theft,the impact of purchasing stolen fruits, vegetables, and produce, laws regarding ownership and movement certificates, documented recent agriculture theft incidents for victims, and shared methods farmers and ranchers can employ to protect their crops, animals, produce, and equipment. 2. The Restorative Justice Program joined the Justice Partner Committee for Going Home Hawai`i to collaborate with the community on restorative strategies for justice involved community members. Restorative Justice Program facilitated trainings for ongoing volunteer facilitators with the West Hawai`i Mediation Center. 271 PROSECUTING ATTORNEY GENERAL PROSECUTION Program Measures FY 2022-23 FY 2023-24 FY 2024-25 Actual Budget Estimate Charges: Opened during period 17,508 20,000 18,000 Accepted for prosecution 12,038 17,000 14,000 Circuit Court 3,564 4,000 4,000 District Court(criminal,excludes traffic) ' 7,052 11,000 8,000 Family Court 1,422 2,000 2,000 Circuit Court calendar days: Hilo 492 260 492 Kona 492 260 492 Misdemeanor calendar days: Hilo(a.m.and p.m.) 208 208 208 Puna 104 105 104 South Kohala/Hamakua(includes Adult DV) 76 105 76 North Kohala(includes Adult DV) 76 12 76 Kona/Ka`ti 180 260 180 Family Court(Juvenile)calendar days: Hilo,Puna 52 52 52 Kona 52 52 52 N.& S.Kohala/Hamakua 12 52 12 Family Court(Adult-DV)calendar days: Hilo,Puna 52 52 52 Kona/Ka`u 26. 26 26 S.Kohala 12 26 12 Hamakua 12 52 12 Drug Court(Adult)calendar days: Hilo 52 52 52 Kona 52 52 52 Drug Court(Juvenile)calendar days: Hilo 52 52 52 Kona 52 52 52 272 PROSECUTING ATTORNEY GENERAL PROSECUTION Program Measures (continued) FY 2022-23 FY 2023-24 FY 2024-25 Actual Budget Estimate Veterans Treatment Court calendar days: Hilo 52 52 52 Kona 52 52 52 Mental Health Court(District Court)calendar days: Hilo/Puna 24 24 24 Kona/Ka`u 12 12 12 Environmental Court calendar days: Hilo 12 12 12 Kona 104 105 104 Program Expenditures FY 2022-23 FY 2023-24 FY 2024-25 Actual Budget Request Number of Positions 102 107 108 Salaries and Wages 6,589,445.72 9,153,404. 10,851,325 Operations 505,435.52 966,435 772,955 Equipment 209,757.59 54,200 200 Program Total 7,304,638.83 10,174,039 11,624,480 • 273 PROSECUTING ATTORNEY GENERAL PROSECUTION Personnel Position Summary FY 2022-23 FY 2023-24 FY 2024-25 Position Title Authorized Authorized Request Prosecuting Attorney 1 1 1 1st Deputy Prosecuting Attorney 1 1 1 Account Clerk 1 1 1 Accountant III 1 1 ' 1 I Business Administrator 1 1 1 Clerk II 1 1 - Clerk III 1 3 1 Deputy Prosecuting Attorney 34 37 37 ' Executive Assistant to the Prosecuting Atty - 1 1 Human Resources Technician I 1 1 1 Information Systems Analyst IV 2 2 2 Information Systems Analyst V 1 1 1 Information Systems Analyst VI - - 1 Investigator IV 2 1 1 Investigator V 6 6 6 _ Investigator VI 1 1 2 Investigator VII - - 1 Legal Assistant II 2 - - Legal Clerk I 6 8 7 _ Legal Clerk II 8 8 8 Legal Clerk III 17 17 17 _ _Legal Clerk IV 2 2 4 . Private Secretary _ _ _ 1 1 1 Program Manager '1 1 1 Senior Account Clerk 1 1 1 Special Projects Coordinator 2 2 2 Supervising Legal Clerk I 1 1 - Supervising Legal Clerk II 1 1 2 , Victim/Witness Program Director 1- 1 1 Victim/Witness Counselor I 1 1 1 Victim/Witness Counselor II 4 4 4 Total 102 107 108 274 PROSECUTING ATTORNEY GRANT REVENUES Program Description The Office of the Prosecuting Attorney receives and continually seeks funding from Federal and State sources. These funds are used to implement innovative programs, support prosecution efforts, educate the public, improve the criminal justice system, and purchase equipment that would not be possible with County funds. Program Objectives 1. State Forfeitures - State Department of the Attorney General, Civil Recoveries Division, State of Hawai`i, $200,000. For use to assist crime prevention and healthy communities at the discretion of the Hawai`i County Prosecuting Attorney. 2. Federal Forfeitures United States Department of Justice and U.S. Treasury Department, $50,000. For use to assist crime prevention and healthy communities at the discretion of the Hawaii County Prosecuting Attorney. 3. STOP Violence Against Women-U.S. Department of Justice, STOP Violence Against Women Formula Grant Program, $162,360. One Employee—To improve prosecution of domestic violence cases involving adult women by dedicating a deputy to handle these cases. 4. Crime Victims Assistance Program (VOCA) -U.S. Department of Justice, Office for Victims of Crime Formula Grant Program, $1,165,896. Thirteen employees—To assist victims of crime through the judicial process, focusing on crimes such as homicide, sexual assault, child abuse and domestic violence. 5. Justice Assistance Grant(JAG) -U.S. Department of Justice, $150,000. For technology improvements. 6. Traffic Safety Training Grant-U.S. Department of Transportation, $175,000. To conduct statewide training to improve law enforcement system response to traffic crash cases and improve highway safety. 7. East Hawaii Big Island Juvenile Intake and Assessment Center(BIJIAC) - Hawai`i Office of Youth Services, $200,000. To support operation of a juvenile intake and assessment center in East Hawai`i. 275 • PROSECUTING ATTORNEY GRANT REVENUES Program Objectives (continued) 8. Substance Abuse Prevention Program -Hawai`i State Department of Health, Alcohol and Drug Abuse Division, $110,000. To fund a community assessment and strengthening of Substance Abuse Systems in the County of Hawai`i. 9. USSS Electronic Crimes Task Force-U.S. Secret Service, $15,000. To reimburse overtime and other expenses related to official investigations by U.S. Secret Service's Hawai`i Electronic Crimes Task Force. 10. Career Criminal- State Department of the Attorney General, $457,198. Six Employees—To provide quick identification,prosecution and conviction of those persons making a career of crime. 11. Victim/Witness Assistance- State Department of the Attorney General, $445,712. One employee—To assist crime victims and witnesses and their families by providing information, counseling, and support services primarily to victims of violent and property crimes. 12. National Criminal History Improvement Program -U.S. Department of Justice $200,000. To improve in the accuracy, quality,timeliness, immediate accessibility, and integration of national systems of criminal history and related records. Program Expenditures FY 2022-23 FY 2023-24 FY 2024-25 Actual Budget Request Number of Positions 20 25 24 Salaries and Wages 840,826.53 1,711,373 2,267,970 Operations 467,543.13 617,100 697,350 Equipment. 146,876.39 407,750 416,750 Program Total 1,455,246.05 2,736,223 3,382,070 Note: Includes Federal and State Forfeitures I 276 PROSECUTING ATTORNEY GRANT REVENUES Personnel Position Summary* • FY 2022-23 FY 2023-24 FY 2024-25 Position Title Authorized Authorized Request Clerk II 1 1 - Deputy Prosecuting Attorney 2 4 4 Investigator V(Temp) 1 1 1 Investigator V 1 2 1 Legal Assistant II - 2 2 Legal Clerk I 2 2. 2 Legal Clerk I(Temp) 1 1 1 Legal Clerk III 1 1 1 Program Manager 1 1 1 Special Projects Coordinator 2 2 1 Student Helper 1 1 1 Victim/Witness Counselor I 2 2 2 Victim/Witness Counselor I(Temp) 2 2 2 Victim/Witness Counselor II 3 3 3 Victim/Witness Counselor III - - 2 Total 20 25 24 277 PROSECUTING ATTORNEY COMMITTEE ON THE STATUS OF WOMEN Program Goals 1. To promote and support women in their roles in public and private sectors. 2. To act as a clearinghouse and coordinating body for activities and information supporting women and girls. 3. To create public awareness of the responsibilities,needs, potentials and contributions of women. 4. To seek improvements in educational, counseling programs and policies to meet the needs of women and girls in order to better prepare them for their roles in the community. 5. To work with the Hawai`i State Commission on the Status of Women to improve the wellbeing of all women in the County and State. 6. To build and maintain relationships with federal, state, local and international agencies advocating for the status of women. Program Description The Hawai`i County Committee on the Status of Women(CSW), working with the Hawai`i State Commission on Status of Women(HSCSW),promotes equality for women and girls in the County by acting as a catalyst for positive change through advocacy, education, collaboration, and program development. Program Objectives 1. Sponsor and coordinate an island wide essay contest to increase awareness among students on the accomplishments of women in Hawai`i County. 2. Promote awareness of Equal Pay for Equal Work for women. 3. Create and share a report on the status of women in Hawai`i County. 4. Participate in local and/or off-island meetings or conference by sending at least one representative. The purpose of which will be to share information with the Committee members on current programs, legislation or issues that affect the status of women. 5. Update and disseminate the Hawai`i Island Services Directory for Families across Hawai`i County. 6. Promote Teen Dating Violence Prevention/Education. 7. Extend outreach on Domestic Violence Prevention, expanding efforts to collaborate with other organizations. 8. To the extent that it is safe to do so,hold rotating monthly meetings in East Hawai`i, North Hawai`i, South Hawai`i and West Hawai`i to better allow participation from the public. These will be held via Zoom until in-person meetings can safely resume. 278 PROSECUTING ATTORNEY COMMITTEE ON THE STATUS OF WOMEN Program Objectives (continued) 9. Support,through sponsorship, planning, promotion, and attendance, the Hawaii Island Women's Leadership Summit. 10. Promote awareness of Human Trafficking across Hawai`i County. Program Highlights 1. The 2022-2023 Hawai`i Island Services Directory for Families was updated and distributed to service agencies and individuals island wide. 2. The Committee has distributed dating prevention cards to schools on Hawai`i Island to include a letter to each Principal requesting that these cards be distributed to students. 3. The Committee coordinated an essay contest for"Equal Pay" and"Real Women" with students from across the island. 4. Members have attended meetings on domestic violence prevention, legislative development, and others, and have presented to the Hawai`i County Council. 5. The Committee coordinated and provided a community report on data gathered from the Mother of the Year project and presented the report to the Hawaii County Council. 6. The Committee participated in the Missing and Murder Indigenous Women and Girls taskforce to gather data and provide reports to the community. Program Measures FY 2022-23 FY 2023-24 FY 2024-25 Actual Budget Estimate Number of Meetings Held 9 12 12 Events Held 3 3 3 Event Participation 18 3 3 Program Expenditures FY 2022-23 FY 2023-24 FY 2024-25 Actual Budget Request Operations 2,650.00 10,000 10,000 Program Total 2,650.00 10,000 10,000 279 PUBLIC WORKS PUBLIC WORKS �.n� DEPARTMENT SUMMARY�� �_ __.,�....� Mission Statement' The Department of Public Works will serve the community by building, operating, and maintaining the County's infrastructure in,order to create a safe,resilient, and sustainable Hawai`i Island community. Department Goals 1. People—our employees are our greatest resource! Treat all employees with respect, build highly functioning teams; invest in training and technical development; foster a sense of personal worth for every employee. 2. Transparency—promote honesty and openness with our employees and the public. 3. Customer Service—strive to provide high quality customer service,treating every member of the public like `ohana. 4. Continuous Improvement—committed to continuously improving our operations and enhancing our customers' experience. 5. Safety—no one gets hurt on the job! Build a culture of safety through training, education, and policy development; strive to minimize accidents; promote employee personal responsibility; maintain a safe work environment for our employees, customers, vendors, and the entire public. Funding Source and Position Count General Fund $26,705,970 General Fund 185 Grant Revenue - Grant Revenue/Other 33 Other $ 10,000 Total Budget: $26,715,970 Total Number of Positions 218 280 PUBLIC WORKS ADMINISTRATION Program Description The Public Works Director serves as technical advisor to the Mayor, Managing Director, and Hawai`i County Council on matters pertaining to building permits and code enforcement; flood zone monitoring;maintenance of roads, streetlights, traffic signals and signs;permitting for grading, grubbing, and right of way; culvert drainage maintenance; repair and maintenance of roadways and bridges; and disaster emergency response. The Public Works Administration division provides professional and effective reception service to all parties requesting assistance from the department; provides the public with timely and adequate responses to requests for information;performs personnel, payroll, and accounting functions for all six divisions; coordinates the annual budget; assists all County agencies in the procurement of vendors for construction projects and the ' administration of procurement documents; and performs community outreach and education to the County. Program Objectives 1. Update website to improve accessibility to department information. 2. Identify software to automate work orders and improve asset management. 3. Reduce the use of paper and digitize files. 4. Update all Department policies and procedures. 5. Manage requests and complaints in a consistent manner and ensure responsiveness. 6. Provide ongoing customer service and public relations programs that provide transparency and facilitate interaction and education with the public, other County departments, and all stakeholders. 7. Achieve one third of our average employee count to participate in County provided trainings per year. Program Highlights 1. Launching a new and improved DPW website. Our primary objective for the development of the new DPW website is to enhance accessibility for the community we serve. Our aim is to create a user-friendly platform that facilitates easy navigation, ensuring that residents can effortlessly access the information they need. Transparency is a key focus, and we intend to provide comprehensive insights into our ongoing projects, keeping the community well-informed about our initiatives. Additionally, we recognize the importance of streamlined communication, and our 281 PUBLIC WORKS ADMINISTRATION . Program Highlights (continued) new website will feature improved notification systems. Members who sign up will receive timely updates, ensuring they stay informed about relevant developments and events within the community. Through these enhancements, we aspire to strengthen the connection between the DPW and its members, fostering a more engaged and well-informed community. 2. Continue to recover funds from the Federal Emergency Management Agency (FEMA) for FEMA legacy projects including 2014 Lava disaster and 2014 Tropical Storm Iselle and current projects including the 2018 Lava disaster, August Wildfires and Maui Support for their wildfires. 3. Deployed personnel via Request for Assistance from the Hawaii Emergency Management Agency to support the recovery efforts for Maui Wildfires. 4. Procured 36 departmental consultant contracts and 29 County wide construction contracts. 5. Responded to and processed 108 Requests for Government Records from the public and Hawai`i County employees regarding various operations of the department. Program Measures FY 2022-23 FY 2023-24 FY 2024-25 Actual Budget Estimate Number of department-wide industrial accidents* 15 21 - Number of employees trained in safety classes 217 125 125 No. of managers/supv rec'd Supervisory Training 6 10 10 No. of employees trained in non-safety classes or 132 120 125 trainings** Additional Information: Number of Employees in the Department 355 360 375 Work Comp Cases with Lost Time 14 15 5 *measure will be phased out in FY 2024-25 **added on training to measure as of FY 2024-25 282 PUBLIC WORKS ADMINISTRATION Program Expenditures FY 2022-23 FY 2023-24 FY 2024-25 Actual Budget Request - . Number of Positions 27 27 27 Salaries and Wages 1,167,683.82 1,554,725 1,670,407 Operations 679,065.42 279,690 279,690 Equipment 11,086.11 10,000 10,000 Water Spigot 197,925.00 257,925 257,925 Program Total 2,055,759.35 2,102,340 2,218,022 Personnel Position Summary FY 2022-23 FY 2023-24 FY 2024-25 - Position Title Authorized Authorized Request Director 1 1 1 Deputy Director 1 1 1 Account Clerk 4 4 4 Accountant I 2 2 2 Accountant IV 1 . 1 1 Administrative Assistant 1 1 . 1 Business Manager 1 1 1 Clerk III 3 3 3 Contracts Technician 2 2 2 Human Resources Program Specialist 1 1 1 Human Resources Technician I 1 1 1 Information&Education Specialist 1 1 1 Information Systems Analyst IV 1 1 1 Private Secretary 1 1 1 Program Manager , 1 1 1 Senior Account Clerk(Temp) 1 1 1 Student Helper I 3 3 3 Supervising Contracts Technician 1 1 1 Total 27 27 27 • 283 PUBLIC WORKS BUILDING Program Description The Building Division is responsible for administering the County of Hawai`i Building Code and for maintaining the County of Hawai`i's facilities. Both functions are based on the Hawai`i County Building Code, "to provide minimum standards to safeguard life or limb,health,property and public welfare by regulating and controlling the design, construction, quality of materials, use and occupancy, location and maintenance of all buildings and structures within the County and certain equipment".1 The Building Code is enforced by the Inspection Section through a permitting process that includes plan review and inspection during construction; and an enforcement process that investigates alleged Building Code violations and requires corrective action. The Facilities Management Section maintains, repairs, renovates, designs, and constructs facilities for various departments in the County of Hawai`i through three Units: General Services (GS), Repair& Maintenance (R&M), and Design and Engineering (D&E). All work performed on the County Facilities must be Building Code compliant and is regulated by the Building Peiuut process. The Building Division provides island wide, interdepartmental services through locations in East Hawai`i and West Hawai`i. As a part of Facilities Management,the Building Division is also responsible for the budget and expenditures for the interdepartmental utility services (electricity, gas, sewer,telephone, water) and for facilities' insurance premiums. The Building Division has begun to transition its organizational structure to support the function of the Building Division program and goals more effectively. Program objectives and measures are being used to identify areas needing improvement and to further refine processes and procedures. Program Objectives 1. Fully implement and transition to the Electronic Processing and Information Center (EPIC) system to improve the Building Permit application and inspection processes. 2. Issue Residential Building Permits within 60 calendar days of submittal when applications are complete, and no corrections are required. 3. Complete Building Permit inspections within two business days of notice. 1 Hawaii County Building Code Section 5A-1-2.Purpose. 284 PUBLIC WORKS BUILDIlITG Program Objectives (continued) 4. Initiate an investigation of an alleged Building Code violation within 30 calendar days of a complaint. 5. Complete Work Orders Requests for County facilities within 30 calendar days of receipt. 6. Deliver CIP Projects that have been funded. Program Highlights 1. Electronic Processing and Information Center(EPIC) The Building Division developed permit metrics to help manage the permitting process and to provide permit applicants with a timeline for permit issuance. The metrics represent the average duration, from date of application to permit issuance, for applications that do not require any corrections. The metrics do not report data when corrections are required by the applicant. The metrics also help supervisors manage staff more effectively and report average durations for each of the three major steps of the permit process: permit application intake,plan review, and permit issuance. The Building Division has continued to refine the permit processing screens referred to as "Priority Tiles"to improve processing efficiency. Priority Tiles organize the workflow and separate permit applications into 16-permit types, some of which include emergency work, medical facilities, cell towers, County,projects, photovoltaic,regulatory inspections,plumbing or electric only permits. Permit issuance durations have also been reduced now that all six Plans Examiner positions have been filled. One new Plans Examiner was hired on the five-step Plans Examiner program that allowed a Permit Clerk to advance into a new career. There have also been other Permit Clerk attritions that resulted in an overall shortage of three positions (70% of staff)that are in the process of being filled. The focus on EPIC is finally being transitioned from permit issuance to permit inspections and enforcement. Many challenges are anticipated as the inspection workflows are corrected and then enhanced to its potential. The Building Division is hopeful that the requested'staffing will provide the necessary support to configure the remainder of EPIC efficiently. 285 PUBLIC.WORKS BUILDING Program Highlights (continued) 2. Building Permits Issued The following table presents actual permits issued (excluding electrical only, plumbing only, and sign permits) for prior years based on the County Districts. Fiscal Year 2022-23 Percentage change from Fiscal Year 2021-22 Geographic Permits Issued Valuation Fees District Quantity Change Amount Change Amount Change 1 Puna 1,460 3% $ 180,682,670 31% $ 948,857 14% 2 S Hilo 855 3% $ 127,680,122 (40%) $ 672,458 16% 3 NHilo 48 (8%) $ 4,916,126 (38%) $ 31,808 (1%) 4 Hamakua 108 3% $ 18,300,688 645% $ 91,310 55% 5 N Kohala 160 13% $ 35,430,527 58% $ 154,752 64% 6 S Kohala 588 2% $ 160,200,676 11% $ 774,800 2% 7 N Kona 1,179 (15%) $ 374,100,040 367% $ 1,601,487 46% 8 S Kona 215 9% $ 39,273,445 109% , $ 177,593 86% 9 Ka`u 209 16% $ 24,524,412 39% $ 133,494 60% Totals 4,822 (1%) $ 965,108,706 14% $ 4,586,580 19% 3. General Services Service Contracts General Services provided custodial and groundskeeping services and managed service contracts for 80 offices, including the recently acquired East Hawai`i Animal Control Facility. In October 2022, General Services began its weekend shift that enables larger maintenance projects such as carpet cleaning and floor waxing. 4. Repair and Maintenance Multiple roof leaks were temporary repaired on facilities awaiting reroofing projects: Central Fire Station,Aupuni Center, Waimea Highways Baseyard, Pahala Fire Station, Kea'au Police Station, Puna Highways Baseyard, and damaged the soffit at the Public Safety Building. 286 PUBLIC WORKS BUILDING Program Highlights (continued) 5. Design and Engineering-Project Delivery The Design and Engineering (D&E) Section bases its project delivery on a project priority metric that considers the Mayor and Managing Director Priorities, Planning Department priorities,User Department Priorities, Building Division Priorities from a facility maintenance perspective, Life Safety, Security, ADA Accessibility, Roof Repairs and Upgrades. The CIP project list submitted for funding projections has been refined to separate the design phase from construction phase, unless both design and construction occur in the same fiscal year. This definition provides better management of cash flow. Construction has been ongoing and is expected to complete in FY 2023-24 for the following projects: Hawai`i Emergency Call Center and Civil Defense Emergency Call Center, Waiakea Fire Station Electrical Improvements, Hawai`i County Building Lava Rock Veneer Repairs, Kealakehe Police Station Air Conditioning Improvements, Ocean View Communication Tower, Hawai`i County Civil Defense EOC Expansion, South Point Communication Tower, Pahala Fire Station Fencing, and Ka`umana Fire Station Plumbing Improvements. The following projects are scheduled for construction in FY 2023-24: Public Safety Building Flood Mitigation, Temporary Relocation of VRL to Kaiko`o Office Building,East Hawai`i Animal Control Facility Interim Improvements, Kealakehe Animal Control Facility Interim Improvements, Aupuni Center Reroofing, Pahala Fire Station Reroofing, Carpentry Shop Replacement, PGV Radio Equipment Structure and Site Improvements. Design phase projects, both ongoing and new, include East Hawai`i Animal Control Facility Replacement, Hawaiian Paradise Park Fire Station Improvements, Civil Defense Radio Tower Remediation(Ka`u,Na`alehu and Kulani),Public Safety Building Electric and Mechanical Upgrades and Painting, Central Fire Station reroofing, and Fire Station Extractors. 287 PUBLIC WORKS BUILDING Program Measures . FY 2022-23 FY 2023-24 FY 2024-25 Actual Budget Estimate Issue Residential Building Permits within 90- 35.4%within 90%within - calendar days of submittal when applications are 90-days 90-days complete and no corrections are required** Issue Residential Building Permits within 60- - - 100%within calendar days of submittal when applications are 60-days complete and no corrections are required* Complete building inspections within 2-business 70% 70% 75% days of notice(%requests completed within 2 work days) Initiate investigation of an alleged Building Code - 75% 75% violation within 30-calendar days of a complaint Complete Work Orders Requests for County 61% 95% 95% facilities within 30-calendar days of receipt Deliver CIP Projects that have been funded 60% 95% 95% ADDITIONAL DIVISION INFORMATION Inspection Section** Plan Reviews Performed:** 7,532 7,500 - Permits Issued:** 4,908 6,060 - Residential** 1,644 1,485 - Non-Residential Commercial** 439 555 - Electric Only** 931 1,295 - Plumbing Only** 249 480 - Photovoltaic—Residential** 1,589 2,150 - Photovoltaic—Non-Residential/Commercial** 36 55 - Regulatory** 20 40 - Permit Inspections Performed(Quantity):** Building** • 8,284 7,500 - Electrical** 11,192 6,500 - Plumbing** 4,930 3,000 - Building Code Violations(Quantity):** . Complaints Received** 723 700 - NOVs Issued** 4+Bill 66 - ORDERs Issued** 2 3 - Facilities Management Section** CIP Project Programmed(subject to funding)** 21 18 - Number of Building Structures Maintained** 80 80 - Floor Area Maintained(square feet)** 205,007 205,000 - Grounds Area Maintained(acres)** 51 51 - Repair and Maintenance Jobs Performed** 1,740 1,500 - Structures in Design** 11 11 - 288 • PUBLIC WORKS BUILDING Program Measures (continued) Structures in Construction** 10 9 - Parking Citations Issued** 402 350 - *New Measure FY 2024-25 **Measure will be phased out and not tracked in FY 2024-25 Program Expenditures FY 2022-23 FY 2023-24 FY 2024-25 Actual - Budget Request Number of Positions 116 119 119 , Salaries and Wages 5,515,370.40 7,426,454 7,904,126 Operations 5,128,457.37 8,005,813 9,496,457 Equipment 114,353.95 124,655 122,655 Program Total 10,758,181.72 15,556,922 17,523,238 Personnel Position Summary FY 2022-23 FY 2023-24 FY 2024-25 Position Title Authorized Authorized Request Account Clerk 1 - - Accountant I 1 1 1 Architect II 1 1 1 Architectural Drafting Technician I 2 2 2 , Architectural Drafting Technician II 1 1 1 Building Chief 1 1 1 Building Inspector 14 14 14 Building Maintenance Worker 1 1 1 Building Permit Clerk 8 8 8 Building Plans Examiner V 6 6 6 Building Projects Manager 2 2 2 Building Repair and Maintenance Supervisor 1 1 1 Carpenter-Cabinet Maker 5 5 5 Custodian/Groundskeeper I 20 20 20 Custodian/Groundskeeper II 5 5 5 Deputy Building Chief 1 1 1 Electrical Engineer II 1 1 1 Electrical Inspector 10 10 10 Electrician 2 2 2 Facilities Program Manager 1 1 General Services Superintendent 1 1 1 General Services Supervisor 2 2 2 Information Systems Analyst IV - 1 1 Lead Carpenter-Cabinet Maker 2 2 2 Lead Electrician 1 1 1 289 PUBLIC WORKS ,_ _. __. �. ____ _ �__�. BUILDING ���__-._. _._�_�.� _..., Personnel Position Summary (continued) Lead Painter 1 1 1 Mechanical Engineer IV 1 1 1 Painter 2 2 2 Parking Control Officer 1 1 1 Permit Systems Coordinator - 1 1 Plans Examining Manager 1 1 1 Plumber 2 2 2 Plumbing Inspector 6 6 6 _ Program Manager 1 1 1 Program Support Technician - 1 1 Projects Coordinator 3 3 3 Structural Engineer 1 1 1 Supervising Building Inspector 2 2 2 Supervising Building Permit Clerk 2 2 2 Supervising Electrical Inspector 2 2 2 Supervising Plumbing Inspector 2 2 2 Total 116 119 119 290 • PUBLIC WORKS ENGINEERING Program Description The Engineering Division provides civil engineering, land surveys, and regulatory services in accordance with Chapters 10, 22, and 27 of the Hawai`i County Code (HCC). The Division is comprised of the following five sections: • Administration • Land Surveying • Regulatory Review • _Design and Investigation • Inspection The Administration section provides the following services: 1. Provides general supervision and administrative support. 2. Coordinates civil engineering (non-building)projects and programs using County, State, and Federal funds. 3. Supervises and coordinates land acquisition activities for the Department. The Land Surveying section provides the following services: 1. Provides general land surveying services, including topographic maps and boundary studies. 2. Produces parcel maps and their descriptions for the County. 3. Reviews privately generated survey maps and descriptions. 4. Addresses survey issues and complaints related to County facilities, such as road encroachments. 5. Maintains an inventory/file of all road and drainage rights-of-way,Public Works parcels, and survey records generated by the County. 6. Provides County maps and survey information to the public. The Regulatory Review section provides the following services: 1. Implements/enforces the applicable regulatory requirements of Chapters 10,22 and 27, HCC. 2. Provides comments to the Planning Department on land-use related matters, such as subdivision, `ohana,variance, and change of zone applications; and on Special Management Area(SMA),Use, and Special Permits. 3. Investigates and resolves regulatory complaints (except for building permit plans), reviews and/or coordinates the review and approval of all private construction plans,traffic reports, flood studies, environmental documents, as they relate to the interests and regulatory authority of the Department. 291 PUBLIC WORKS ENGINEERING Program Description (continued) The Design and Investigation section provides the following services: 1. Plans, designs, and constructs civil engineering (non-building) County Capital Improvement Projects (CIP). 2. Investigates and resolves roadway, drainage, and other related complaints. 3. Provides drafting services. The Inspection section provides the following services: 1. Inspects civil engineering (non-building) County CIP; private subdivision, and development construction. 2. Inspects grading, grubbing and stockpiling work per Chapter 10 of the HCC. 3. Inspects construction within the County right-of-way (R-O-W)per Chapter 22 of the HCC. Program Objectives 1. Participate in the State/Federal Highway Administration(FHWA) Statewide Transportation Improvement Program(STIP). 2. Complete County CIP drainage and Roadway projects on time, and within budget. 3. Prepare in-house parcel maps within a three-month time frame for road encroachments, easements, and parcel mapping. 4. Process time-sensitive documents such as environmental assessments, subdivision applications, variance applications, change of zones, State land use (SLUs), use permits, SMAs, special permits, and `ohana dwellings,by the stipulated deadlines. 5. Process,within a one-month timeframe, subdivision and commercial development construction plans, drainage reports, solely Chapter 10 plans (i.e. grading, grubbing, and stockpile), solely Chapter 22 plans (i.e. permit to work within the County right- of-way, sidewalk use,private waterline, etc.), complaints, and environmental matters that do not have a stipulated deadline. 6. Process all permits issued by the Division, including building permits, within one month. 7. Comply with the National Bridge Inspection(NBI) and other Federal, State, and County of Hawai`i bridge inspection regulations including preparation and submission of bridge reports, by conducting bi-annual inspections of the 145 bridges in the NBI program. 8. Initiate and oversee repair and maintenance and/or replacement projects of bridges due to deterioration, deficiencies, and defects. 292 PUBLIC WORKS ENGINEERING Program Objectives (continued) 9. Conduct structural analyses to determine the load rating (Inventory and Operating) of in-service bridges registered in the NBI, as needed. 10. Conduct underwater inspections of NBI registered in-service bridges, as needed. Program Highlights 1. Completed construction for the following projects: $21M Kalaniana`ole Avenue Reconstruction Project, $3.0M Mana Road Repair Project(FEMA), $2.2M Hina Lani Street Resurfacing Project, $2.1M Kolekole Stream Bridge Repairs (FEMA), $1.4M Kalaniana`ole Avenue Resurfacing, $1.3M Waipi`o Valley Road- Short Term Safety Improvements, $1.2M Laupahoehoe Gulch Bridge Repairs (FEMA), $700K Wainaku Street Resurfacing, $642K Pa'ainako Street Extension Guardrail Repairs, $532K Laupahoehoe Culvert Repairs (FEMA), $491K Uweki and Lepoloa Road Repairs (FEMA), $369K Moho Road and Pi`ihonua Road Repairs (FEMA), $260K Kolekole Access Road/Guardrail Repair(FEMA), $108K Ka`ao Culvert Repairs (FEMA), $74K Culvert Repair Near Hakalau Park (FEMA), $70K Shoulder Repair near Honomu Gym(FEMA), and$23K Mahuna Gulch Bridge Repairs. 2. Current projects under construction are the $26M Waikoloa Road Rehabilitation Project(STIP), the $12.3M Kilauea/Keawe Rehabilitation Project(STIP),the $10M Waianuenue Avenue Rehabilitation Project(STIP),the $450K Lanikaula Drainage Improvement Project, and multiple Hurricane Lane Repair Projects (FEMA). Projects ready to be Bid out: Mamalahoa Highway Resurfacing Project from Kamalani St to Kalamauka Rd. Part 2 (STIP), Honoli`i Stream and Ka`iwilahilahi Stream Bridges Rehabilitation(IIJA Grant),Lanikaula Street Rehabilitation Project from Manono Street to Kilauea Avenue (STIP),Pauahi Bridge Reconstruction Project, Hilo Shipman Drywell Drainage Reconstruction Project, and Waika'alulu Gulch Bridge#44-8 Structural Repairs and Preservation Project. 3. The following projects are currently in the Design phase: the Lava Inundated Emergency Repair Road Projects; Pohoiki Road,Highway 137 and portions of Leilani Avenue (FEMA), multiple Hurricane Lane Repair Projects (FEMA),the Mamalahoa Highway Resurfacing Project Parts 1 & 3 (STIP),the Kawili Street Shoulder Improvements, the Manono Street Shoulder Improvements,the Pahoa Post 293 PUBLIC WORKS ENGINEERING Program Highlights (continued) Office Road Reconstruction, Kahakai Shoulder Improvements Project (TAP Grant), Kilauea Avenue Shoulder Improvements (SRTS Grant), Wailoa Stream Flood Control Channel Dredging Project, Various Island wide Drywell/Drainage Improvement Projects, and the Waikoloa Road/Paniolo Drive Intersection Roundabout Project. 4. Bridge Projects: Waima'au'au Stream Bridge Repair, Ka`ahakini Bridge#29-1 Reconstruction, Makea Stream Bridge Replacement, Bridge No. 27-3 Ka`ie`ie Stream Bridge Repair, Repairs to Bridge#s 25-1, 25-2, 27-7, 41-1, 44-6, 44-7, 26-3, 27-5, 28-3, 31-2, 32-1, 36-1, and Hakalau Stream Bridge (Kanna Road), and Kaiwiki Bridge#1 and `Ope`a Stream Bridge (STIP),the Waianuenue Bridge Rehabilitation Project(FEMA HGMP), and the 4 Mile Creek Bridge Reconstruction. 5. Current projects in the Planning phase are the Waipi`o Valley Road Safety Improvements Project, the Kawailani Street Shoulder Improvements Project(SRTS Grant),the Oneo Lane Project,the Puhala Street Extension Project, and the Ane Keohokalole Phase III Project. 294 PUBLIC WORKS ENGINEERING Program Measures FY 2022-23 FY 2023-24 FY 2024-25 Actual Budget Estimate Program Measures All Construction Contracts Completed $30,000,000. $65,000,000 $70,000,000 FHWA Construction Projects Completed 0 $50,000,000 $20,000,000 FHWA Projects with Design/Planning in Progress 3 5 3 Prepare In-House Parcel Maps-Within Three 4 4 4 Months In-house Active Construction Management Projects 9 10 10 No.Bridge Inspections of Total Bridges 68 75 70 No.Bridge Repair&Maintenance 43 50 50 No.Bridge Replacement/Rehabilitation Projects 2 25 25 Regulatory Review %of Applications,etc.Reviewed by Deadline 100% 100% 100% %of Plans,etc.Reviewed Within One Month 99% 100% 100% %of Permits Processed Within One Month 100% 100% 100% Community Rating System 'No.Points in the Federal Emergency Management 1,674 1,577 1674 Agency(FEMA)Public Info Community Rating System ADDITIONAL DIVISION INFORMATION Design&Investigation Survey Projects and Requests 314 300 300 Regulatory Review Detail Construction Plan Reviews—Private Developer 12 50 30 Subdivision Application Reviews 68 100 85 Subdivision Construction Plan Reviews 24 25 25 Grading/Grubbing/Stockpiling/R-O-W Permits 480 300 450 Regulatory Inspections Subdivision Construction ( 10 25 20 Grading/Grubbing/Stockpiling/R-O-W Permits 268 300 300 Complaints 293 - 200 300 • 295 PUBLIC WORKS ENGINEERING Program Expenditures - FY 2022-23 FY 2023-24 FY 2024-25 Actual Budget Request Number of Positions 41 41 42 Salaries and Wages 713,105.09 762,232 813,265 Operations 62,239.60 403,897 142,497 Equipment 2,448.92 12,000 23,400 Program Total 777,793.61 1,178,129 979,162 Personnel Position Summary FY 2022-23 FY 2023-24 FY 2024-25 Position Title Authorized Authorized Request Civil Engineer III 1 1 1 Civil Engineer IV 10 10 10 Civil Engineer V 5 5 5 Civil Engineer VI 1 1 1 Civil Engineer VII 1 1 1 Clerk III 1 1 1 Construction Inspector 1 1 1 Engineering Aid III 1 1 1 Engineering Aid IV 1 1 1 Engineering Permit Clerk 2 2 2 Engineering Support Technician IV 9 9 9 Geographic Information System Analyst II - - • 1 Land Surveyor I 1 1 1 Land Surveyor III 2 2 2 Land Surveyor IV 1 1 1 Senior Construction Inspector 1 1 1 Senior Project Construction Inspector 1 1 1 Supervising Engineering Permit Clerk 1 1 1 Supervisory Project Construction Inspector 1 1 1 Total 41 41 42 296 PUBLIC WORKS . . �e�n Hn .. ........... . .._. .__. AUTOMOTIVE Program Program Description The Automotive Division is a support-service division responsible for the repair and maintenance of all County vehicles and equipment,with the exception of equipment that may be practically maintained by the respective departments. The division furnishes parts, labor, accessories, gasoline, diesel, lubricants, and tires. The division's primary goal is to continue to maintain the County's fleet of vehicles and equipment with accountable,trustworthy, and motivated service, so that employees will always have safe and operable vehicles and equipment to use. The division aspires to keep the County on the move. Program Objectives 1. Perform at least 90% of the work to repair, maintain, and weld all County vehicles and equipment that belong to various County departments and agencies, thereby reducing the reliance on third-party vendors. 2. Reduce the backlog of monthly repairs of the Construction Equipment section from the prior fiscal year. 3. Reduce the backlog of monthly repairs of the Automotive section from the prior fiscal year. Program Highlights 1. Completed 3,754 (97%) of work orders for County vehicles and equipment in-house; only 123 needed to be serviced by contracted vendors. 2. Filled two Construction Equipment Mechanic positions and a Construction equipment Repair Supervisor II position. 3. Reallocated two positions in Waimea: CE Repair Supervisor II &Lead CE Mechanic. 297 PUBLIC WORKS AUTOMOTIVE Program Measures FY 2022-23 FY 2023-24 FY 2024-25 Actual Budget Estimate Average Monthly Repair Orders Completed(By Staff vs.Contract): Garage 100%(147/0) 99%(145/2) 99%(144/2) Construction Equipment 90%(91/9) 92%(96/8) 91%(93/8) Solid Waste 91%(54/5) 97%(61/2) 93%(58/4) Welding 100%(19/0) 94%(16/1) 99%(18/1) Average Monthly Repair Order Backlog: Garage 37 24 31 Construction Equipment 57 59 58 Solid Waste 15 20 18 Welding 2 2 2 Additional Information: Average Monthly Repair Orders Received(Including Prior Month's Carryovers): Garage 178 169 174 Construction Equipment 156 163 160 Solid Waste 69 81 75 Welding 20 18 19 No. of Equipment Damage Report - - - Program Expenditures FY 2022-23 FY 2023-24 FY 2024-25 Actual Budget Estimate Number of Positions 30 30 30 Salaries and Wages 1,820,899.56 1,951,501 2,058,217 Operations 2,758,284.49 3,558,775 3,582,231 Equipment 13,556.85 210,100 25,100 Program Total 4,592,740.90 5,720,376 5,665,548 • 298 PUBLIC WORKS AUTOMOTIVE Personnel Position Summary FY 2022-23 FY 2023-24 FY 2024-25 Position Title Authorized Authorized Request Account Clerk 1 1 1 _ Automotive Equipment Superintendent 1 1 1 Automotive Mechanic I 5 5 5 Automotive Mechanic II 1 1 1 Automotive Stores Clerk 1 1 1 Construction Equipment Mechanic 11 10 10 Construction Equipment Mechanic Temp , 1 1 1 Construction Equipment Repair Supervisor I 1 - - Construction Equipment Repair Supervisor II 1 2 2 Garage Supervisor 1 1 1 Lead Construction Equipment Mechanic 1 2 2 Lead Welder 1 1 1 Senior Account Clerk 1 1 1 Welder 2 2 2 Welder Temp 1 1 1 Total 30 30 30 299 PUBLIC WORKS FLOOD CONTROL Program Description The Flood Control Program involves maintaining, operating, inspecting, and repairing various flood control structures, levees, dams, spillways, channels, and drainage areas on the island in cooperation with the U.S. Army Corps of Engineers (USACE) and the USDA Soil.Conservation Service (now called Natural Resources Conservation Service or NRCS). Program Objectives 1. Continue to conduct semi-annual inspections of flood control systems in concert with USACE and NRCS. 2. Based on inspections, Engineering and Highways work to develop and implement plans to repair and maintain flood control systems. a. Prevent deterioration of structures by repairing them within six months. b. Clear debris such as mud, rocks, branches, etc. from channel within three months. c. Control weed and brush growth by using herbicides and mowing quarterly. Program Highlights 1. Completed maintenance and repair work of approximately 19 miles of drainage ways, conveyance channels, and lava tubes which include 27 flood control systems, island wide. 300 PUBLIC WORKS FLOOD CONTROL Program Measures • FY 2022-23 FY 2023-24 FY 2024-25 Actual Budget Estimate Annual Inspections 1 1 1 Flood Control Systems 27 27 27 Flood Control Systems-Miles 19 19 19 Additional Information: South Hilo District: 13 13 13 Alenaio#4,AinakO, `Iwalani,Palai,Ainaola, Haihai,Keone,Kilikina Kawili,Wai-o-lama, `Akolea,Waiakea,Wailoa North Hilo/Hamakua District: 2 2 2 Kalopa,Waipi`o North/South Kohala District: 1 1 1 Pu'ukapu North/South Kona District: 5 5 5 Kainaliu, Kona Coffee Mill,Keopu/Keopu Heights Kamani Tree Basin,Kailua Industrial Ka`u District: 3 3 3 Pa`au`au,Na`alehu,Wai`ohinuBamboo Forest Puna District: 3 3 3 North Kulani,Kukui Camp Road, Shipman Industrial Program Expenditures FY 2022-23 FY 2023-24 FY 2024-25 Actual Budget Request Operations 329,152.00 330,000 330,000 Equipment - -Program Total 329,152.00 330,000 330,000 301 RESEARCH & DEVELOPMENT RESEARCH & DEVELOPMENT DEPARTMENT SUMMARY Mission Statement The mission of the Department of Research& Development(R&D) is to imagine, invest in and collaboratively create a sustainable, equitable, and thriving Hawai`i Island. • To Imagine-R&D serves as the innovation hub of Hawai`i County government. Leadership and staff are dedicated to positioning itself at the forefront of research and technology to build a sustainable future for the island where its people and `aina flourish. • To Invest In -R&D utilizes its wealth of data with experienced and knowledgeable staff capable of conducting necessary analysis, along with policy actions,to access financial and other resources which provide funding for a variety of county and community projects. • To Collaboratively Create-R&D's strength lies in its ability to connect the world's resources with state, county, community, and the island's abundant natural resources to find the best path toward community well-being. Funding Source and Position Count General Fund $4,356,132 General Fund 19 Grant Revenue $ 49,900 Grant Revenue/Other 3 Split Funding: GF/Grant/Other 4 Total Budget $4,406,032 Total Number of Positions 26 I 302 RESEARCH & DEVELOPMENT DEPARTMENT SUMMARY Department Goals To strengthen the resilience and well-being of Hawai`i Island communities and develop a robust, diversified, and regenerative economy across three areas: environment, social and economic. 1. Sustainability and Climate: to ensure stewardship of natural resources that underpin Hawaii Island's economy,promote energy efficiency and climate adaptation and mitigation. Intervene in and streamline county processes to incentivize behavior and development that complements local ecosystems and communities. Establish partnerships and project networks that promote opportunities for resource stewardship, advocates for climate resilience infrastructure and community systems in line with place-based values and provides resources and guidance on climate resilient and sustainable practices that contribute to a circular economy through responsible consumption and value added production. 2. Social: to ensure equitable access to support services (social, physical, and mental health), community networks, social capital and other government programs, and enhance cultural and community resilience. 3. Indigenous Data Science: to utilize indigenous data science to guide and support indigenous data science research,program development, and capacity building integrating indigenous and place-based practices that optimize the restoration and regeneration of the people and places on Hawaii Island. 4. Broadband: to support Digital Literacy programs and allocate resources to strengthen the robust Broadband ecosystem on Hawaii Island with the end goal of providing interne access for all. 5. Economic: to ensure equitable access to goods, services, commodities, and workforce, entrepreneurial and economic development opportunities that increase household economic self-sufficiency. 6. Grants Management: to identify and apply for grant funding opportunities that invest in Hawaii County's sustainability, equity, and ability to thrive for future generations. 303 RESEARCH & DEVELOPMENT AGRICULTURE & FOOD SYSTEMS Program Description The Agriculture and Food Systems Program provides leadership and support for the development of robust local agriculture and food systems,through programs that promote and facilitate the development, coordination, expansion,resilience, and sustainability of their components. The Program seeks to increase producer and related sectors viability and the availability and access to fresh, local, and affordable produce. The program aims to foster public and private sector cooperation and innovation to overcome systemwide challenges. Program Objectives 1. Increase consumption of local agricultural and value-added products by expanding marketing and education at the local,national, or international levels. 2. Support research, development, control, and education that improves agricultural production,quality, resilience, and producer viability or reduces the impact of pests or disease on agricultural crops, livestock, forests, or the community. 3.. Support collaboration, innovation,resource development, and programmatic sustainability throughout the food system to reduce food waste, improve producer viability and resilience, develop workforce development pathways, or increase access to locally produced food among low-income residents. 4. Support farm to school,place based, agriculture, and garden-based nutrition education programs that promote environmental stewardship and improves educational and health outcomes. Program-Highlights The Agriculture Program continued support for innovative projects in research, new product and systems development, marketing and promotion, business development and education. Project highlights include: • Supported marketing and promotion of Hawai`i's ornamental and foliage nursery products for local consumption and export to national and international markets. Efforts to increase the local markets for ornamental plants and foliage were featured at four events. • Supported a community's effort to reduce the impact of invasive feral pigs on agricultural producers and the residents' lawns. They purchased traps and will set up a reporting website and will develop training videos on safe handling of feral pigs, slaughter, and food preparation. 304 RESEARCH & DEVELOPMENT AGRICULTURE & FOOD SYSTEMS Program Highlights (continued) • Supported efforts to detect and manage the spread of Devilweed using scent detection dogs. Big Island Invasive Species Council removed 17,626 plants, surveyed 1,854 acers, and trained 50 master gardeners on how to identify Devilweed. • Supported food waste reduction and increased healthy food access through The Food Basket's gleaning program Kokua Harvest. The project will increase harvesting capacity to enable increased harvests and the proj ect's long-term sustainability through the development of value added products. Program Measures FY 2022-23 FY 2023-24 FY 2024-25 Actual Budget Estimate Programs Increase Consumption of Agricultural Products* Promotion of Agricultural Products Contracts* 2 3 - Support of Trade Shows/Missions* 1 1 - Support locally produced,and/or value-added 1 4 - agriculture-based products* Research,Development&Education* Critical,Effective&Timely Research* 1 4 - Aquaculture Research Project* 0 1 - Agricultural Website Inquiries* ? 1,300 - Update website two times a month 0 12 - Development of farmer skills,business 0 3 - management* Invasive Species Research,Education& 2 3 - Business* Training* 1 i 2 - Committee/Program Meetings* Attendance* 68 100 - Agricultural Theft Program* Producer and Vendor Educational workshops* 0 2 - Preserve Agricultural Lands* Review grubbing and grading policies * 0 1 - Explore effectiveness of current landscape level 0 1 - policies and programs* Development of Affordable Farm Worker Housing* Explore possible policy reforms* 1 1 - Support deployment strategies with existing 0 1 - government support programs* Food System &Local Agricultural Partners and Networks* 305 RESEARCH & DEVELOPMENT AGRICULTURE & SYSTEMS Program Measures (continued) Convene food systems networks with agricultural 50 25 - industry partners to identify barriers and opportunities* Host Community Food Summit* 1 1 - Food System Partners Meetings* 315 200 - Support projects,materials,and events that - 5 - increase cooperation,innovation,and sustainability within the local food system* Increase Local Food Access * Support the development and coordination of at 8 5 - least 2 gleaning or food rescue programs.* Participate in youth education and fann to school 10 10 - network meetings and initiatives that aim to increase consumption of local foods.* Develop community resources* 3 3 - Support awareness and increased efficiency of 12 10 - food assistance programs* Emergency Food Plan Host tabletop exercises with Civil Defense and - 2 - relevant partners* Increased Consumption of Agricultural - - 5 Products** Support research,development,control,and - - 9 education that improves agricultural production, quality,resilience,producer viability or reduces the impact of pests or disease on agricultural crops, livestock,forests,or the community** Support collaboration,innovation,resource - - 3 development,and programmatic sustainability throughout the food system** Support farm to school,place based,agriculture, - - 2 and garden based nutrition education programs** *Program Measure being phased out. ' **New Program Measure for new area of strategic focus in FY 2024-25 Program Expenditures FY 2022-23 FY 2023-24 FY 2024-25 Actual Budget Request Operations 529,386.70 203,500 123,500 Program Total 529,386.70 203,500 123,500 306 RESEARCH & DEVELOPMENT TOURISM Program Description The Tourism Program is guided by the vision, goals, and objectives of the Hawai`i Island Tourism Strategic Plan 2020-2025 (TSP). The Program provides leadership and financial support for regenerative tourism to build a sustainable, regenerative visitor industry on Hawai`i Island that promotes the preservation of its natural and cultural resources and a high quality of life for residents. Program Objectives As tourism recovers from the pandemic and focuses on regenerative tourism and improving resident sentiment,the Tourism Program objectives aim to protect the health and well-being of residents and visitors, as well as timely response to shifting market demands. 1. Increase Hawai`i Island visitor industry contribution through strategic marketing to international and niche markets, strengthen community/private/public and international partnerships public relations, activities that maintain direct air service, kama`aina visitor campaigns, and Conventions, Meetings, &Incentives (CMI). 2. Ensure that the Hawai`i Island visitor industry is place based, strategically and sustainably managed to promote high quality of life for residents and preserves natural and cultural resources for quality experiences for residents and visitors. Program Highlights • Research and Documentation—in partnership with the Edith Kanaka`ole Foundation, the Honuaiakea process was facilitated for Pohoiki, an area that is heavily visited by residents and visitors. Indigenous data science was conducted to draw out observations and analyses documented in source material such as `oli (chants),mele (songs) and ka`ao (stories), and methods of observation and data analysis. From these sources of knowledge, both cultural and government practitioners worked together to develop kanawai and kapu(guiding principles)that are intended to guide government, industries, and communities on how to respectfully engage with the areas and people. Interpretive products such as signage were developed from these sources as well as content for community-based education programs. • Responsible Tour Operations and Visitation—in partnership with the Edith Kanaka`ole Foundation,the"Known Indigenous Perspectives and Alignment" (KIPA) certification program for tour operators was implemented in Hilo through which 30 community members,tour operators and hoteliers were certified. The participants 307 RESEARCH & DEVELOPMENT TOURISM Program Highlights (continued) learned how to shift personal and organizational perspectives to be more connected and engaged with Hawai`i's landscape, environment, community, and culture so they can help to shift their guests' perspectives to be more conscious of sacred sites and approach with appropriate protocol and reverence, while engaging visitors to participate safely while on island and return to their home with a healthy respect of island culture and natural resources. • Community-Based.Stewards—in partnership with the Conservation International (CI) and communities of Kealakekua, Honaunau and Miloli`i,the Kapalilua Kia`i `Aina project was piloted to highlight the relationship between collaborative resource management, innovative local job creation and an improved visitor industry. Two paid Malama `Aina consultant positions were co-created by community and CI, and their duties focused on data collection and visitor education. A total of 62 data collection days were analyzed which provided information on human activity, location of increased impacts, vehicular footprint and total volume of people who accessed the area. This data collection led to the development of the community-based Honaunau Visitor Management Action Plan which will guide the next phase of the project. Program Measures FY 2022-23 FY 2023-24 FY 2024-25 Actual Budget Estimate Marketing and Product Development Total County Contribution $150,000 $150,000 $550,000 Total State Contribution(HTA Community $175,000 $175,000 - Programs Evaluation)* Number of Festivals,Events&Products* 6 - - Number of Festivals,Events&Products - - - Evaluated* Number of Community-Based Programs& - 10 - Products* Number of Community-Driven Marketing& 5 5 - Education Programs&Products* Number of cultural and promotional events** - - 20 308 RESEARCH & DEVELOPMENT TOURISM Program Measures (continued) Visitor Arrivals and Spending(2022) Total Airline Arrivals(2022)*** 1,674,208 2,500,000 1,700,000 _ International(2022)*** 107,606 50,000 110,000 Domestic(2022)*** 1,566,602 1,000,000 1,700,000 Total Cruise Ship Arrivals 46,395 '50,000 60,000 _ Total Per Person/Per Day Spending 193.20 100 200 *Program Measure being phased out. **New Program Measure for new area of strategic focus in FY2024-25. ***HTA collects visitor statistics by calendar year. Therefore, statistics listed are based on a calendar year versus fiscal year. Program Expenditures FY 2022-23 FY 2023-24 FY 2024-25 Actual Budget Request Operations 251,617.00 500,000 200,000 Program Total 251,617.00 500,000 200,000 309 RESEARCH & DEVELOPMENT BUSINESS DEVELOPMENT & INTEGRATED ECONOMIC REVITALIZATION Program Description The Business Development and Integrated Economic Revitalization Program strives to empower Hawai`i Island communities by fostering a regenerative economy that prioritizes ecosystem health,promotes Hawai`i's products and services, and ensures equitable access to resources. This program emphasizes collaboration, sustainability, and leveraging indigenous values, aiming to advance the environmental, social, and economic resilience of the island. Program Objectives 1. Collaborative Enhancement: Foster collaboration between local stakeholders, including businesses, communities, cultural practitioners, and government entities,to identify and implement sustainable economic initiatives grounded in Hawai`i Island's indigenous values. 2. Regenerative Economy Growth: Promote and support the establishment and expansion of businesses that prioritize ecosystem health, diversification, and cultural heritage, ensuring they contribute positively to Hawai`i Island's environmental, social, and economic fabric. 3. Access &Empowerment: Streamline and innovate government processes to provide equitable access to resources,training, and opportunities for residents, emphasizing community engagement and alignment with regenerative economic principles. Program Highlights • Business &Industry Development Hub Launch: Unveiled our Business &Industry Development Hub, which serves as a centralized platform offering valuable resources,tools, and opportunities tailored for our diverse business ecosystem. • Engaging Social Media Presence: We built engagement through our social media channels on Facebook and Instagram, spreading awareness of grants,workshops, and opportunities that our business communities could benefit from. 310 RESEARCH & DEVELOPMENT BUSINESS DEVELOPMENT & INTEGRATED ECONOMIC REVITALIZATION Program Measures FY 2022-23 FY 2023-24 FY 2024-25 Actual Budget Estimate Programs Grand Total Contracts 7 3 Technical Assistance/Referrals 11 25 Committee/Program Meetings Attendance 50 200 Coordination 10 10 Facilitate Development of Regenerative Economy* Indigenous partnerships established(contract)* 2 - Equitable County processes/initiative established* 1 - Evaluation mechanism developed* 1 - Resource and information hub developed* 1 - Program and policy recommendations provided* 5 - Share Information* Trends and research communicated* 3 - Regenerative economy advancements 3 - communicated* Resources&collaborative opportunities 3 - communicated* Industry summaries provided to department* 5 - Reputation and exposure for Hawai`i grown 20 - businesses built* Support Collaboration* Technical assistance, coordination,or connection 3 - provided to industry(TA)* _ Technical assistance,coordination,or connection , 3 - provided to networks, agencies,associations,or organizations(TA)* Spaces created for resident entrepreneurs to 4 - connect* 311 RESEARCH & DEVELOPMENT BUSINESS DEVELOPMENT & INTEGRATED ECONOMIC REVITALIZATION Program Measures (continued) FY 2022-23 FY 2023-24 FY 2024-25 Actual Budget Estimate Technical assistance(TA)provided to resident 5 - entrepreneurs* Connections made between businesses and 20 - opportunities for participation in regenerative economy* Provide Resources* Community initiatives funded(contracts)* 5 - Technical assistance(TA)provided to resident 5 - entrepreneurs* Collaboration and Partnership Quality for Economic Revitalization** Collaborative projects** - - 3 Feedback** - - 80 Holistic Economic and Business Impact** Businesses' adherence to ecosystem health, - - 15 diversification, and culture heritage** Testimonials** - - 80 Community Resource Engagement and Economic Opportunity** Use of program resources** - - 300 Feedback** - - 40 *Program Measure being phased out. **New Program Measure for new area of strategic focus in FY 2024-25. Program Expenditures FY 2022-23 FY 2023-24 FY 2024-25 Actual Budget Estimate Operations 92,469.60 205,000 125,000 Program Total 92,469.60 205,000 125,000 312 RESEARCH & DEVELOPMENT ENERGY Program Description The Energy Program supports and advances renewable energy projects/generation, energy efficiency improvements, greenhouse gas reduction, and transformation of mobility with zero emissions innovations. Program Objectives 1. Advance the production of energy from waste. a. Solicit third party financing with technology providers to advance the use of existing solid waste and wastewater molecules to produce renewable,green sources of energy. The production process will not include incineration(burning) of biomass. 2. Transform the County fleet and implement according charging and fueling infrastructure. a. The County will transform the fleet of vehicles to battery and fuel cell vehicles for the purpose of reducing energy load and greenhouse gas emissions. 3. Reduce the energy load at County facilities. a. The facilities will have improved management of the electricity load, along with onsite energy generation if appropriate. Program Highlights The Energy Program focused on optimizing the integration of renewable energy systems, energy efficiency improvements, and transportation/fuel innovations that improve energy self-sufficiency,reduce greenhouse gas emissions, lower energy costs, and ensure energy resilience. In addition,the Energy Program is focused on supporting broadband initiatives. Program highlights include: • The production of the 2018 Energy Analysis as a guide to future energy generation improvements for County facilities. • Partnered with Namie, Japan and Lancaster, California to form the Pacific Hydrogen Alliance as a part of the Department of Energy's H2 Twin Cities award to discuss the future of hydrogen in Hawai`i County. • Awarded Federal Transit Administration Low-Emissions: No-Emissions Grant (LoNo grant) (414 million w/matching) for six fuel cell buses, along with production, storage and dispensing of the hydrogen fuel. 313 RESEARCH & DEVELOPMENT ENERGY Program Measures FY 2022-23 FY 2023-24 FY 2024-25 • Actual Budget Estimate Resilience&Adaptation Actions:meetings 200 250 - attended and/or arranged* Policy/Docket Actions:meetings,testimonies and 300 280 200 other submittals attended and/or arranged Efficiency Actions:meetings,contracts attended 200 250 12 and/or arranged Return-on-Investment Project Actions:meetings, - 250 24 contracts attended/arranged Collaboration Actions:meetings attended and/or 300 380 150 arranged • Policy Outputs:Code Adoption/Equipment 75 110 - Acquisition/Installatons/Deployment* Grants applications - 4 10 EVs purchased - 10 30 ACP Signups - 10,000 10,000 County sites with-Public interne access - 20 40 Climate Action Plans Published - 1 1 Energy rebates filed for the county - 11 16 Direct payments in.lieu of tax credits and tax deductions accepted for green technology - 5 10 purchases IRA tax credits and deductions filed by businesses - 100 100 and residents • *Program Measure being phased out. Program Expenditures FY 2022-23 FY 2023-24 FY 2024-25 Actual Budget Request Operations 210,079.70 100,000 225,000 Program Total 210,079.70 100,000 225,000 • 314 RESEARCH & DEVELOPMENT RESOURCE CENTER Program Description The Resource Center Program collects information, data, and knowledge products, and conducts research to support R&D's programs; monitors and reports on the impacts of department programs to promote continuous learning and improvement; offers data and information services to County Agencies; manages the Department's website and document repository; and provides grant support to R&D through technical assistance, grant writing, and grantmaking activities. Program Objectives 1. Maintain R&D Resource Center System. a. Provide data and information support to County Agencies. b. Provide research assistance for R&D program areas. 2. Evaluate and monitor R&D Program Impacts. a. Analyze results of R&D-funded projects for economic, social, and environmental impacts. 3. Provide Grant Support. a. Assist R&D program areas with grant technical assistance and grant writing. b. Support the Department's Innovation Grant program. Program Highlights • Maintain R&D Resource Center System. o Provided economic data assistance for Finance Department's Annual Budget and General Obligation Bond application. o Provided demographic research for the Mayor's office. • Evaluate and monitor R&D Program Impacts. o Began developing evaluation framework. • Provide Grant Support. o Submitted a proposal to the National Fish and Wildlife Foundation's National Coastal Resilience Fund seeking$2,000,000 for a Community-Based Hilo Bay Resilience and Watershed Management Plan. o Submitted a proposal to the U. S. Economic Development Administration in response to its Distressed Area Prime Age Employment Gap Strategy Development Grant opportunity seeking $91,000 to improve the availability of local skills training to support the employment needs of high-growth sectors via a private-sector led strategy development process. 315 RESEARCH & DEVELOPMENT RESOURCE CENTER Program Measures FY 2022-23 FY 2023-24 FY 2024-25 Actual Budget Estimate Manage Data,Information and Knowledge Systems* Compile and publish monthly economic statistics* 12 12 - Assist the public and other agencies with data, - 25,000 -. information;and knowledge about and relevant to Hawai`i Island(number of requests/web visits)* Develop and publish new data sets or data reports* 2 Innovation in Funding and Financing Provide matching funds for at least two proposals - 1 that advance balanced economic development* Submit grant proposals on behalf of the County - 1 2 Manage grant awards made to R&D* 1 1 - Publish impact reports resulting from R&D's - 2 - Evaluation Framework** Maintain R&D Knowledge Management System** Provide information assistance to County - - 5 Agencies** Publish new knowledge product online** - - 10 Evaluate and monitor R&D Program Impacts** Develop impact evaluation framework** - - 1 Submit impact evaluation reports to R&D** - - 5 Provide R&D Grant Support** Assist R&D with grant opportunities.** - 3 Facilitate R&D Innovation Grant program.** - - 1 *Program Measure being phased out. **New Program Measures for new area of strategic focus in FY2024-25. Program Expenditures FY 2022-23 FY 2023-24 FY 2024-25 Actual Budget Request Operations 39,661.92 130,112 65,112 Program Total 39,661.92 130,112 65,112 316 RESEARCH & DEVELOPMENT FILM & CREATIVE INDUSTRIES Program Description The Film and Creative Industries Program fosters media production and creative industry growth,promoting Hawai`i Island as a top location, supporting various productions, and engaging the local creative community. Program Objectives 1. Promotion—Showcase Hawai`i Island as a leading destination for media and creative production,both locally and globally. Promoting locations and local businesses on media and content platforms. 2. Support—Assist local and incoming creative projects with film permits, crew identification and resources,while fostering industry networks. 3. Community Engagement—Activity involve and empower the local and creative community, fostering collaboration and workforce development within the industry. Create pipelines where schools will be able to learn firsthand from industry professionals and receive credit. Foster industry stability and innovation through outreach and engagement efforts. 4. Education and training—Offer workshops and training programs on sustainable content making practices for industry professionals and students. Develop a certification program for productions that adhere to high sustainability standards in Malama `Aina and Pono Pledge efforts. Program Highlights • Media Production Promotion-Facilitated creation of numerous films, TV shows, and creative projects on Hawai`i Island, showcasing its diverse landscapes and fostering a robust film& creative industry. • Infrastructure Enhancement-Invested in upgrading and expanding film-related infrastructure, including a studio, equipment, and production facilities attracting more production to the region. • Community Collaboration-Forged strong partnerships between businesses, government agencies, the local community, and content providers, fostering a collaborative environment to support creative endeavors. • Economic Growth- Contributed significantly to the local economy through film,job creation, business opportunities, and reinforcing the importance of the creative sector. • Sustainability -Prioritized sustainability in media production, reducing the environmental footprint of projects and championing eco-conscious practices. 317 RESEARCH & DEVELOPMENT FILM & CREATIVE INDUSTRIES Program Highlights (continued) • Cultural Preservation—Supported projects that celebrate and preserve the unique cultural heritage of Hawai`i Island,promoting accurate and respectful representation of past generations. Program Measures FY 2022-23 FY 2023-24 FY 2024-25 Actual Budget Estimate Trends/Research Briefs&Recommendations 6 12 15 Inquiries 300 476 521 Productions Completed 50 100 125 Production Revenues $32,857,000 $8,000,000 $56,000,000 Social Media Reach 2,500 200,000 250,000 Collaboration/Coordination Engagements 35 57 67 Program Expenditures FY 2022-23 FY 2023-24 FY 2024-25 Actual Budget Request Operations 42,822.98 76,271 70,285 Program Total 42,822.98 76,271 70,285 318 RESEARCH & DEVELOPMENT IMMIGRATION Program Description The Immigration Office serves as liaison on immigration matters of broad community concern as well as serves individual needs and/or matters of immigrants on Hawai`i Island. It acts as a resource office by providing information and assistance on immigration related issues and concerns. Program Objectives 1. Proactively deliver information about family-based petition, permanent residency, naturalization, and citizenship process to immigrants and to prospective and new citizens. 2. Expand community outreach programs and services to assist immigrant communities in accessing community resources and services. a. Expand network of partners supporting immigrants. b. Inform and engage community groups and other networks on immigration issues. c. Work with the Consulate General Offices to provide outreach services in Hawai`i County. Program Highlights The Immigration Program served as a liaison to federal immigration matters in meeting individual and family needs through direct and coordinated supportive services. Program highlights include: • Outreach into targeted immigrant communities to provide direct services was accomplished by coordinating and hosting outreach events for the consulate offices of the Philippines, Mexico, Federal States of Micronesia, and the Republic of the Marshall Islands. At these events, critical services such as passport renewals, authentication of documents, dual citizenship documentation and response to questions were provided to individuals and families. • Additional community-based work was carried out to strengthen network alliances that further support immigrants understanding of required documentation and available support services. 319 RESEARCH & DEVELOPMENT IMMIGRATION Program Measures FY 2022-23 FY 2023-24 FY 2024-25 Actual Budget Estimate Telephone Inquiries for assistance 5,200 5,000 5,000 Office visit assistance 2,160 2,000 2,500 Community outreach 36 , 15 45 Email for assistance 350 450 450 Program Expenditures FY 2022-23 FY 2023-24 FY 2024-25 Actual Budget Request Operations 75.00 1,620 1,620 Program Total 75.00 1,620 1,620 • 320 RESEARCH & DEVELOPMENT WORKFORCE INNOVATION & OPPORTUNITY ACT m,_e Program Description The Workforce Innovation& Opportunity Act(WIOA)program is designed to strengthen and improve our county, state and nation's public workforce system and help Americans, including youth and those with significant barriers to employment, obtain high-quality jobs and careers. In addition, WIOA assists employers with hiring and retaining skilled workers. Meeting workforce needs is critical to economic growth through partnerships at the State, regional, and local levels. WIOA promotes the alignment of workforce development programs, education, and economic development services including job-driven training,work-based learning, access to post-secondary career tracks and employment in key sectors. Program Objectives' 1. The needs of businesses and workers drive workforce solutions and local boards are accountable to communities in which they are located. 2. The American Job Center provides excellent customer service to all jobseekers and employers and focuses on continuous improvement. 3. Develop and/or implement education and training programs that respond to labor market analysis within the region and relate directly to the sectors addressed in the Local Area Plan. 4. The program services youth aged 16-24 who are not in school and are not,working. 5. Meeting eligibility requirements of WIOA. 6. Oversees the management of the American Job Center Hawaii (AJCH)where program participants and the public can access various services in a single location. Program Highlights • During Program Year 2022 (FY 2022-23), assisted 364 adults who are 18 years of age and older and met the income requirement, 142 dislocated workers who have recently been laid off due to company closure or who were given notice of layoff, 27 youth(ages 14-18) and 79 out-of-school youth(ages 14-21)who were considered disadvantaged with at least one of the WIOA program barriers. • Oversaw management of the seven programs at the AJCH where clients can access various services in one location. • Provided Employer services to 92 employers through the AJCH including free services such as labor market trend information to help plan for business expansion, relocation, future hiring, and training needs due to the recovery of the COVID-19 pandemic. 321 RESEARCH & DEVELOPMENT WORKFORCE INNOVATION & OPPORTUNITY ACT Program Highlights (continued) • Provided on-going recruitment campaigns for new business ventures of facilities needing a large number of specialized workers. • Provided Rapid Response Services to three employers effected by recession and economic downturn. • AJCH held six Job Fairs supporting the Maritime, Healthcare, Behavioral Heath, and Aviation industries. • AJCH provided remote and in-person assistance to 4,559 people. Program Measures FY 2022-23 FY 2023-24 FY 2024-25 Actual Budget Estimate Adult Program Employment 2"d Quarter 53% 60% ! - Employment 4th Quarter 64% 65% - Median Earnings 2"d Quarter After Exit $5,300 $6,025 - Credential attainment rate 65% 58% - Measurable Skill Gain 50% 60% - - Dislocated Worker Program Employment 2"d Quarter 75% 65.3% - Employment 4th Quarter 75% 76% - Median Earnings 2'Quarter After Exit $6,200 $5,091 - Credential attainment rate 50% 70.3% - Measurable Skill Gain 50% 63% - Youth Program Employment/Education/Training after 2"d 75% 77.63% - Quarter Employment/Education/Training after 4th 65% 66.5% - Quarter Median Earnings 2'Quarter After Exit $4,200 $4,600 - Credential attainment rate 65% 65% - Measurable Skill Gain 50% 53% - FY 2024-25 Estimate As of 10/06/2023—The Workforce Innovation&Opportunity Act(WIOA)Program Measures refer to the specific performance criteria outlined within individual contracts for each program areas under`Negotiated Performance Measures'. However,the County of Hawaii currently faces a limitation. It is unable to provide estimates or projections for FY 2024-25. The reason for this is contingent upon the establishment of contracts with the State of Hawai`i Workforce Development Division. Until these contracts are fmalized and formalized,the County cannot make any predictions or plans for the specified fiscal year. 322 RESEARCH & DEVELOPMENT COMMUNITY WELL-BEING Program Description The Community Well-Being Program is responsible for leading and ensuring the design, strategy, and implementation of support of innovative programs to improve the health and well-being of Hawai`i Island families and communities. It identifies innovative models of holistic and integrated systems to create opportunities to advance a well-being economy that nurtures our relationship with the 'aim; addresses economic inequality; and supports individual and community health resilience. Program Objectives 1. In collaboration with the Mayor's Office,the Hawai`i District Health Office, and local advocates,promote community well-being by addressing subjects on public health and social justice and highlighting local, state and/or national champions on selected subjects. a. Identify at least six community well-being subjects to promote. b. Draft a press release template on at least four subjects. c. Disseminate at least two subjects via the Mayor's Office (press release, Facebook, etc.). d. Highlight at least two champions (health and/or human service providers) and their work. 2. Collaborate with the R&D Early Childhood Resource Coordinator and participate in committees and working groups conducting preliminary planning and designing of local initiatives. a. Participate in at least four meetings. 3. Collaborate with the Hawaii Island Prevent Suicide Taskforce and support dissemination of prevention activities. a. Participate in at least four meetings. 4. Support the planning of community health initiatives with an emphasis on equity and inclusion that inform policymaking and implementation of programs. a. Participate in at least four meetings involved with youth mental health initiatives. 5. Collaborate on the County's effort to establish an island wide community navigator program through research and planning support. 6. Support community-based efforts on disaster resilience and health and human service coordination including, but not limited to, participating in at least four Citizen Corps meetings, Community Action Network(CAN)meetings, and Regional Health Partnership meetings. 323 RESEARCH & DEVELOPMENT COMMUNITY WELL-BEING Program Highlights • Established and filled an Economic Development Specialist III (temporary)position to develop and lead the Community Well-Being Program. • Established and filled an Early Childhood Resource Coordinator(contract)position to develop and lead the County's early childcare initiative. • Administered and managed a$3,000,000 Department of Health&Human Services grant to support implementation of the Health Literacy Project. • Established community/district boards that consist of influential members of targeted communities including Native Hawaiian, Pacific Islanders, Filipino, Latino/Hispanics, and individuals living in rural areas. • Established a monthly health literacy consortium meeting that is attended by health center partners, community-based organizations, and the Hawai`i Health District Health Office. • Established three professional health literacy trainings (teach-back method, motivational interviewing, and trauma-informed care)that were offered to project partners. Program Measures FY 2022-23 FY 2023-24 FY 2024-25 Actual Budget Estimate Programs Research,compile,collect,organize,and maintain 2 2 relevant data on quality-of-life domains* Research,compile,identify the best 2 2 - practices/models on community wellbeing programs* Participate in relevant meetings/webinars related to 20 20 - health and community wellbeing* Prepare,update,and maintain local resources and 2 2 data related to health and community wellbeing via the County's R&D website* Timely completion and submission of the health 4 - - literacy project deliverables to HHS(10 deliverables anticipated)* Timely completion and submission of the health 6 - - literacy project progress report to HHS(4-8 reports anticipated)* Establish/maintain a formal partnership with the 6 - - project's consortium partners through a MOU/MOA* 324 - RESEARCH & DEVELOPMENT COMMUNITY WELL-BEING Program Measures (continued) FY 2022-23 FY 2023-24 FY 2024-25 Actual Budget Estimate Expand/maintain the health literacy project scope 1 - - into 4 districts via consortium partners,District Coordinators, and community boards* Successful completion and attendance by 1 - - consortium partner organization of trauma- informed care training* Successful completion and attendance by 1 • - - consortium partner organization of teach-back method training* Access to professional interpretation/translation 1 - - services by consortium partner organizations* Conduct the National Culturally and Linguistically 6 - - Appropriate Service(CLAS)Standard survey (check-list)among all 7 consortium partners* Lead a monthly Kuleana Health champion 6 - - meeting* • Attend monthly consortium partner meetings* 6 - - Attend monthly meetings with a project officer 6 - - from OMH/HHS* Community board meetings held monthly in 4 40 - - districts* •Conduct an initial/routine site visit for Community 1 - - First,Inc.for programmatic and contractual monitoring* Draft a press release on the health literacy project 1 - - for the County's announcement* Develop,initiate and execute new contracts related 1 1 - to community wellbeing(i.e.,childcare,health, etc.)pending availability of funds* Plan,identify and promote community well-being 1 2 - subjects into the community in collaboration with the Mayor's Office,Hawai`i District Health Office and local advocates* Attend a childcare related planning meeting* 4 4 Attend a monthly meeting of Hawai`i Island 10 4 - Prevent Suicide Taskforce* Support the planning of youth mental health 0 4 - initiative and meet with internal and external partners* Support the County's effort on establishing 0 2 - community navigator and attend the planning meetings* 325 RESEARCH & DEVELOPMENT COMMUNITY WELL-BEING Program Measures (continued) FY 2022-23 FY 2023-24 FY 2024-25 Actual Budget Estimate Support community-based efforts on resilience 10 12 - and/or health and human service coordination and attend meetings* Number of programs and/or staff funded to provide - - 2-3 enabling services that are intended to address SDOH** • Number of opportunities or projects that result in - - 3 enhancing healthcare access,community health, and/or community resilience.** Number of initiatives on mental health literacy and/or - - 3 social connectedness that reached vulnerable community members.** *Program Measure being phased out due to federal grant ending June 30, 2022. **New Program Measures for new area of strategic focus in FY 2024-25. Personnel Position Summary FY 2022-23 FY 2023-24 FY 2024-25 Position Title Actual Budget Request Economic Development Specialist III(Temp) 1 - - Total 1 - - 326 RESEARCH & DEVELOPMENT RESEARCH &DEVELOPMENT Program Expenditures FY 2022-23 FY 2023-24 FY 2024-25 Actual Budget Request Number of Positions 21 25 26 Salaries and Wages 1,291,180.59 1,605,291 1,773,075 Operations 2,568,609.90 840,634 1,171,620 Equipment 10,715.45 150 150 Soil and Water Conservation District 336,000.00 426,720 426,720 American Job Center-One Stop Program - - 223,950 Program Total 4,206,505.94 2,872,795 3,595,515 Personnel Position Summary FY 2022-23 FY 2023-24 FY 2024-25 Position Title Authorized Authorized Request Director of Research&Development 1 1 1 Deputy Director of Research&Development 1 1 1 Asst.Account Clerk 1 - - Accountant I(Temp) - 1 1 Administrative Services Assistant I 1 1 1 Administrative Assistant 1 1 1 Clerk III 1 1 2 Economic Development Specialist II 4 4 4 Economic Development Specialist III 6 6 6 Economic Development Specialist II(Temp) - 1 1 Economic Development Specialist III(Temp) 1 2 2 Economic Development Tech 1 ' 1 1 Immigration Specialist 1 1 1 Private Secretary 1 1 1 Student Helper I 1 1 1 Food Systems Specialist(Temp) - 1 1 Climate Equity Specialist - 1 1 Total 21 25 26 327 HIGHWAY FUND PUBLIC WORKS HIGHWAY FUND Program Description The Highway Fund,involves the maintenance of roads and drainage systems for more than 1,003 miles of public streets and highways. In addition, it includes installation, operation, and maintenance of signs and road markings,traffic calming devices, streetlights, and traffic signals. Department Goals 1. To build a culture of safety through training, education, and policy development; and to maintain a safe work environment for our employees, customers, and the entire public. 2. To treat our employees fairly and with respect, encourage growth and technical development. 3. To communicate openly and honestly with our employees and the public. 4. To strive to provide high quality customer service. 5. To continuously improve in every aspect of our operations. 6. To provide safe roadways that allow the efficient movement of people and goods around our island. 7. To provide the necessary resources to assist Civil Defense in all matters concerning emergency response and disaster recovery. 8. To develop and maintain systems to efficiently manage the County's highway and traffic control assets. 9. To develop and implement operational and technical programs for traffic control devices. 10. To expand educational programs through websites and social media tools to encourage highway safety and to provide customers 24-hour access to request a repair or service. 11. To create and implement highway safety standards, and procedures. Funding Source and Position Count Highway Fund $57,887,175 Highway Fund 260 Grant Revenue $ 1,600,000 Grant Revenue/Other Total Budget: $59,487,175 Total Number of Positions 260 328 PUBLIC WORKS TRAFFIC DIVISION Program Description The Traffic Division was established under the Department of Public Works under Chapter 2, Article 9, Section 2-41 of the Hawai`i County Code (HCC). The Traffic Division installs,maintains, and repairs all traffic control facilities and devices and street lighting systems in compliance with Chapter 24 of the HCC. The Division is responsible for all traffic engineering projects for the county and maintains a traffic education program. Administration Section The responsibilities of this section include: 1. Managing the Division's role in the safe and efficient movement of traffic. 2. Mitigating traffic problems and improving overall roadway efficiency and safety. 3. Receiving and resolving complaints and answering inquiries. 4. Promoting traffic education. 5. Providing supervision and administrative support for the Division. Traffic Safety and Signs and Markings Section The responsibilities of the Traffic Safety Section include: 1. Conducting studies, investigations, inspections,traffic surveys, and other related activities to safeguard and facilitate vehicular and pedestrian traffic. 2. Reviewing construction plans,traffic studies, zone changes, variances, etc. to ensure compliance with Division standards, guidelines, and policies for federal, state, county, and private entities. 3. Reviewing and inspecting new county traffic signs and markings projects. 4. Proposing, designing, and managing new traffic control related projects to help mitigate existing traffic problems and to improve overall roadway efficiency. 5. Identifying safety improvement projects based on traffic accidents and conflict analysis procedures. 6. Overseeing resurfacing and restriping program. 7. Proposing traffic calming initiatives including driver feedback signs and speed humps; and 8. Creating, maintaining, and improving programs to promote highway safety. 329 PUBLIC WORKS TRAFFIC DIVISION • Program Description (continued) The responsibilities of the Traffic Signs and Markings section include: 1. Maintaining all county traffic signs and markings. 2. Developing and implementing a traffic signs and markings maintenance program based on federal and county requirements and standards. 3. Installing new signs and markings generated by Safety Section projects and as directed by the Depaihiuent of Public works for in-house projects. 4. .Establishing and maintaining a computerized database for supplies,materials, and traffic signs and marking inventory. 5. Assisting the Safety Section with studies, investigations, inspections, and traffic surveys,resurfacing restriping program, and traffic calming initiatives. Traffic Signals and Street Lights Section The responsibilities of the Traffic Signals and Street Lights section include: 1. Maintaining and operating all County and State traffic signals and street lights. 2. Establishing and applying routine maintenance programs and projects. 3. Designing and developing new traffic signal and street light installation projects. 4. Reviewing and inspecting new traffic signal and street light portions of county projects. 5. Real-time monitoring of the traffic signal systems. 6. Maintaining a traffic signal and street light database. 7. Installing traffic signals. 8. Installing county school zone beacons. 9. Installing county crosswalk flashing beacons. 10. Installing uninterruptible power supplies (UPS). 11. Assisting the Safety Section with traffic calming initiatives by installing and maintaining driver feedback signs. 330 PUBLIC WORKS TRAFFIC DIVISION__. Program Objectives Traffic Safety Section 1. Investigate and process complaints and requests (not including projects)within 30 calendar days. - Traffic Signs &_Markings Section 1. Inspect and maintain as required 250 miles of county-maintained road per year(total of 1,000 centerline miles over four-year maintenance cycle)to address retro-reflectivity. o Performance measurement: 100% completion of annual inspections. o Performance measurement: 80% completion of all open traffic markings maintenance work orders. 2. Maintain all traffic signs on a seven-year replacement cycle (3,760 signs per year). o Performance measurement: 100% compliant. 3. Install new, and modify existing,traffic signs and markings to address safety concerns and work requests received from the public. o Performance measurement: 90% completion of all open safety-related work orders. Traffic Signals & Street Lights Section 1. Investigate and repair all street light failures within ten working days. o Performance measurement: 100% completion. 2. Investigate and resolve all traffic signal timing and operational complaints within three working days. o Performance measurement: 100% completion. 3. Preventative Maintenance Program: Fifty-eight state signalized intersections two times per year. o Performance measurement: 100% completion. Sixty-one county-signalized intersections one time per year. o Performance measurement: 100% completion. 331 PUBLIC WORKS TRAFFIC DIVISION Program Objectives (continued) Conflict Monitor Units (CMU)/Malfunction Management Units (MMU) annual certification of 119 signalized intersections. o Performance measurement: 100% completion. Uninterruptable Power Supplies (UPS) annual inspections and/or replacement. o Performance measurement: 100% completion. Program Highlights Projects Completed or In-Progress 1. Continuing with island wide traffic sign retro-reflectivity program as part of the Division's asset management program. Status: Goal=3,760 signs changed per fiscal year. Total Signs Replaced per FY 2021-22=3,123 or 83%. 2. Installed new and modified existing traffic signs and markings to address safety concerns and requests from the public. Status; Total Work Orders Generated= 189. Work Orders Completed= 158 or 84%completion. 3. Investigate and resolve all traffic signal timing and operational complaints within three working days. Status: Total Work Orders Generated=283. Work Orders Completed 244= 86% completion. 4. Continuing island wide street light upgrades/improvements to address failing LED fixtures is in-progress. Status: Total Street Lights= 11,576. Changed Out= 5,443 Fixtures (35W, 70W, 85W, 100W) or 47% completion. 5. Purchased and preparing to deploy Nexgen Asset Management Program. 332 PUBLIC WORKS TRAFFIC DIVISION Program Measures EXISTING MAINTENANCE FY 2022-23 FY 2023-24 FY 2024-25 Actual Budget Estimate Traffic Signal&Street Light Investigate and repair all street light failures within 69% 100% 100% ten working days. Investigate and resolve all traffic signal timing and 86% 100% 100% operational complaints within three working days. Preventative Maintenance Program 50 state signalized intersections two times per year. 82% 100% - ** 58 state signalized intersections two times per year.* - - 100% 69 county signalized intersections one time per year. 87% 100% - ** 61 county signalized intersections one time per - - 100% year.* Conflict Monitor Units(CMU)/Malfunction 66% 100% 100% Management Units(MMU)annual certification. Unintemzptable Power Supplies(UPS)annual inspections and/or replacement. 99% 100% 100% Traffic Signs&Markings Inspect and maintain as required 250 centerline miles o 100%of 100%of of county-maintained road per year(total of 1,000 46/o of annual annual annual centerline miles over four-year maintenance cycle)to mspectf all inspections. inspections. address retro-reflectivity. 30/o of all 80%of all 80%of all open traffic open traffic open traffic markings markings markings maintenance maintenance maintenance work orders work orders. work orders. Maintain all traffic signs on a seven-year 83% 100% 100% replacement cycle(3,760 signs per year). Install new and modify existing traffic signs and markings to address safety concerns and requests 84% 90% 90% from the public. Safety Investigate and process complaints and requests(not 71% 100% 100% including projects)within 30 calendar days. *New Measure implemented as of FY 2024-25. *Measure not tracked as of FY 2024-25. 333 PUBLIC WORKS • TRAFFIC DIVISION Program Expenditures FY 2022-23 FY 2023-24 FY 2024-25 . Actual Budget Request Number of Positions 53 53 53 Salaries and Wages 3,162,998.99 3,947,692 4,091,864 Operations 6,040,115.46 6,979,203 7,238,154 Equipment 304,942.87 657,000 396,050 Program Total 9,508,057.32 11,583,895 11,726,068 Personnel Position Summary FY 2022-23 FY 2023-24 FY 2024-25 Position Title Authorized Authorized Request Program Manager 1 1 1 • Civil Engineer V 2 2 2 • Civil Engineer VI 1 1 1 Clerk III 1 1 1 Electrical Engineer I 1 1 1 Electrician 1 1 1 Engineering Support Tech III 2 2 2 ; Engineering Support Tech IV 1 1 - 1 Lead Traffic Electrician(1 in Kona) 2 2 2 Lead Traffic Signs&Markings Painter(3 in Kona) 6 6 6 Office Manager 1 1 1 Program Support Technician 1 1 1 Senior Account Clerk 1 1 1 Student Helper I 1 1 1 Supervising Traffic Technician 1 1 1 Traffic Electrician(4 in Kona) 8 8 8 Traffic Electrician Supervisor II 1 1 1 Traffic Signal and Street Light Inspector 2 2 2 Traffic Signs&Markings Helper(1 in Kona) 2 2 2 Traffic Signs&Markings Installer(3 in Kona) 6 6 6 Traffic Signs&Markings Painter(3 in Kona) 6 6 6 Traffic Signs&Markings Supervisor II 2 2 2 Traffic Signs&Markings Supervisor III 1 1 1 Traffic Technician IV 2 2 2 Total 53 53 53 334 PUBLIC WORKS HIGHWAY MAINTENANCE DIVISION Program Description Highway Administration The Highway Maintenance Division oversees and directs the maintenance of roadways, drainage systems, and public flood control structures. The Division also completes in- house resurfacing projects and responds to various road emergencies as well as natural disasters. District Baseyards Each District baseyard maintains and repairs roads, streets, highways, bridges, storm drains and other flood control structures in their respective geographical area. Program Objectives 1.' Continue island wide in-house resurfacing program and resurface a total of at least 36 road miles or 115 lane miles of pavement annually. 2. Perform grass-cutting operations and maintain the standard of six miles(12 total)per operator/equipment per workday and the goal of a five-week cycle per district. Program Highlights 1. Highway Maintenance Resurfaced 27.09 road miles of various 1, 2, and 4 lane county roads: a. South Hilo 6.40 miles b. North Hilo/Hamakua 4.12 miles c. North/South Kohala 1.55 miles d. North/South Kona 5.78 miles e. Ka`u 2.37 miles f. Puna 6.87 miles 2. GIS Mapping Program The Department of Public Works Highways Division continues to implement and expand their Geographic Information System (GIS). The program is well integrated with Public Safety and Emergency Management and allows for improved coordination between agencies. 335 PUBLIC WORKS HIGHWAY MAINTENANCE DIVISION Program.Highlights (continued) Major highlights of the GIS Mapping Program include: • Data Collection and Mapping o Road maintainer/owner(QA/QC) o Bridge inspection and maintenance o Catch Basin inspection and maintenance o Culvert inspection and maintenance o Drywell inspection and maintenance o Drainage and flood channel/canal inspection and maintenance • DPW Highways GIS Dashboard o For use by DPW Divisions, Highways Division, and Highways Districts o Provides one location to view various maps and data resources such as: • Paving Schedule • 343 Exemptions • Road Owner/Maintainer • Bridges • Drainages • Prohibited Herbicide • GIS Base Layers • Fiscal Year End Inventory o Asset management tracking o Locations and photos of all Inventory Items • Annual Paving Projects and Scheduling • Herbicide Spraying o Tracking of spray locations and locations with no spray agreements in place • Emergency Operations Center Hazard Assessment Tool 3. Special Projects The Highway Maintenance Division is on call 24 hours, seven days a week and are called out nightly to assist first responders and to address public safety and potential hazards. Special projects include removing fallen trees, dead animals, or any debris from roadways,responding to emergencies such as traffic accidents to help clear the 336 PUBLIC WORKS HIGHWAY MAINTENANCE DIVISION Program Highlights (continued) roadway, assisting with down utility lines,roadblocks and setting up messaging boards for the public. The division also provides equipment and personnel to other county departments such as the Hawai`i County Fire Department,the Hawai`i County Civil Defense Agency and the Hawai`i County Police Department at a moment's notice for disasters such as wildfires, hurricanes,tropical storms, earthquakes, flooding and high surf. Program Measures FY 2022-23 FY 2023-24 FY 2024-25 Actual Budget Estimate Resurfacing Road Miles(Varying Widths) 27.09 36 36 South Hilo 6.40 11 11 North Hilo/Hamakua 4.12 5 5 North/South Kohala 1.55 5 5 North/South Kona 5.78 7 , 7 Ka`ti 2.37 2 2 Puna 6.87 6 6 Grass Cutting Operation(Cycle for Each District,in Weeks): South Hilo 5 5 5 North Hilo/Hamakua 5 5 5 North/South Kohala 5 5 5 North/South Kona 5 5 5 Ka`u 5 5 5 Puna 5 5 5 Program Expenditures FY 2022-23 FY 2023-24 FY 2024-25 Actual Budget Request Number of Positions 206 206 207 Permanent/Temporary 170/36 170/36 172/35 Salaries and Wages 8,396,759.85 9,894,552 10,468,736 Operations 9,868,624.64 10,808,015 10,808,015 Equipment 664,656.22 1,757,700` 1,757,700 , Program Total 18,930,040.71 22,460,267 23,034,451 337 PUBLIC WORKS HIGHWAY MAINTENANCE DIVISION Personnel Position Summary FY 2022-23 FY 2023-24 FY 2024-25 Position Title Authorized. Authorized Request Account Clerk 1 1 1 Accountant II 1 1 1 Clerk III - - 1 District Road Overseer I 1 1 1 District Road Overseer II 5 5 5 Equipment Operator I 27 27 27 Equipment Operator II 25 25 25 Equipment Operator III 9 9 8 Equipment Operations Instructor 1 1 1 Geographic Information Systems Analyst II - - 1 Highway Division Chief 1 1 1 Highway Superintendent 1 1 1 Highways Technician II 1 1 1 Laborer II 72 72 • 72 Lead Mason 1 1 - 1 Mason 1 , 1 1 Road Construction&Maintenance Supervisor I 4 4 5 Road Construction&Maintenance Supervisor II 9 9 9 Safety&Driver Improvement Coordinator 1 1 1 Senior Account Clerk 6 6 6 Street Cleaning Supervisor 1 1 1 Street Sweeper Operator 1 1 - 1 Student Helper II - - 1 Subtotal 170 170 172 TEMPORARY POSITIONS: Equipment Operations Instructor Temp 3 3 3 Equipment Operator I Temp 6 6 6 Equipment Operator II Temp 5 5 5 Equipment Operator III Temp 4 4 4 Lead Mason Temp 1 1 1 Mason Temp 3 3 3 Road Constr&Maintenance Supervisor I Temp 6 6 6 Student Helper II 1 1 - Tree Trimmer Temp 4 4 4 Worker's Compensation Position 3 3 3 (Temporary Positions)Subtotal 36 36 35 Total 206 206 207 • 338 PUBLIC WORKS ENGINEERING Program Description Refer to Department of Public Works under the General Fund Section. Program Objectives Refer to Department of Public Works under the General Fund Section. Program Highlights Refer to Department of Public Works under the General Fund Section. Program Expenditures FY 2022-23 FY 2023-24 FY 2024-25 Actual Budget Request Salaries and Wages 1,482,197.85 2,220,935 2,363,855 Operations 1,800,676.32 3,493,996 3,333,196 Equipment 322,812.77 187,900 436,700 Program Total 3,605,686.94 5,902,831 6,133,751 339 POLICE HIGHWAY FUND Program Description Refer to Police Department under the General Fund Section. Program Objectives Refer to Police Department under the General Fund Section. Program Highlights Refer to Police Department under the General Fund Section. Program Expenditures FY 2022-23 FY 2023-24 FY 2024-25 Actual Budget Request Salaries and Wages 1,226,989.76 1,828,246 1,900,651 Operations 55,800 196,000 336,470 Equipment 216,241.85 370,958 370,958 Program Total 1,499,031.61 2,395,204 2,608,079 340 PUBLIC WORKS HIGHWAY FUND MISCELLANEOUS FY 2022-23 FY 2023-24 FY 2024-25 Actual Budget Request Roads in Limbo - 400,000 400,000 Fringe Benefits Health Fund 1,590,699.52 2,225,000 2,447,500 State Retirement System 3,534,117.89 4,310,000 4,757,000 FICA 995,171.43 1,380,000 1,516,000 Worker's Compensation 645,053.34 850,000 850,000_ Total Fringe Benefits 6,765,042.18 8,765,000 9,570,500 Supplemental Transfers Transfer to Capital Projects Fund 7,500,000.00 5,000,000 5,000,000 Other Costs Provision for Compensation - 300,000 300,000_ Vacation Pay - 50,000 50,000 Public Safety Disaster/Emergency - 575,000 575,000 ' Provision for Training - - 89,326_ Total Other Costs - 925,000 1,014,326 Total Miscellaneous 14,265,042.18 15,090,000 15,984,826 341 ‘ 11•1 I GENERAL EXCISE TAX FUND MASS TRANSIT AGENCY GENERAL EXCISE TAX FUND Mission Statement Continue to build and improve a high-quality, multi-modal transportation system that provides safe, reliable, convenient, environmentally responsible, and cost-effective mobility choices that meet the needs of our residents and visitors. Agency Goals 1. Improve transportation mobility for the public, including service for the mobility impaired. 2. Make riding public transportation easier, reliable, and compatible with other multi- modal options. 3. Assist the public in obtaining transportation alternatives to the private automobile through the use of buses, ride sharing and bicycling in a fiscally sustainable manner. 4. Create a transit system responsive to the needs of all populations including those for whom public transit is a necessity. 5. To provide for a transportation system that allows for travel to work, health services, educational institutions, businesses, commerce centers, after school activities, and recreational sites. 6. Connect modes to enable a seamless integration of transit networks, bicycles, and pedestrians by the use of transportation hubs and bus stops. 7. Implement technology to provide real time transportation information including locations,planning, and service alerts. Funding Source and Position Count GET Fund $75,000,000 GET Fund 22 Grant Revenue - Split Funding: GF/Grant/Other 4 Total Budget: $75,000,000 Total Number of Positions 26 342 MASS TRANSIT AGENCY GENERAL EXCISE TAX FUND Program Description The Mass Transit Agency provides island wide public transportation and operates daily from approximately 3:15 a.m.—2:00 a.m., seven days a week on 24 routes. Hele-On Bus passengers consist of the general public and many of the passengers are low-income and have no other means of transportation. Individuals with a disability who are unable to use the regular fixed Hele-On route services within the Hilo, Puna, and Kailua-Kona service areas are afforded the opportunity to use Paratransit services known as Hele-On Kako`o. Other services provided by the Mass Transit Agency include the following: • Hele-On Shared Ride Taxi Program available in the Hilo area,provides up to nine miles of travel and an ADA accessible vehicle. • HIBIKE bikeshare bicycles are free for Hele-On transit passengers and are located in Hilo and Kailua-Kona. • Hele-On Hoa Holo Vanpool program which subsidizes commuters. • Hele-On Ho`okele, a rural door-to-door service provided by the Hawai`i County Economic Opportunity Council (HCEOC)which provides persons with disabilities, seniors and the general public with door-to-door transportation in areas where Hele- On bus and shared ride taxi services is limited on weekdays. The County contracts with Roberts Hawai`i to operate the Hele-On fixed route transit system, Medical Transportation Management, (MTM Transit)to operate the Hele-On Kako`o paratransit system and Hele-On Micro microtransit system,People for Active Transportation Hawai`i(PATH)to operate the HIBIKE bikeshare system, Commute with Enterprise to operate Hele-On Hoa Holo and HCEOC to operate Hele-On Ho`okele. The County also has many other contracts to support Mass Transit Agency operations including bus washing, security,bus shelter cleaning and three taxicab companies for the Shared Ride Program. The Mass Transit Agency also provides administrative support for the Hawai`i County Transportation Commission and oversees taxicab operators for Hawai`i Island. 343 MASS TRANSIT AGENCY GENERAL EXCISE TAX FUND Program Objectives 1. Continue to: a. Make riding transit easier, reliable, and more desirable than other options. b. Develop our transit system to serve the employment and social needs of all people. c. Implement technology to provide real time transportation information. d. Advance the concept of transportation hubs with spoke circulating buses. e. Identify, and improve bus stops, to provide for safety and security with amenities that provide rider comfort, and that help support community and village gathering places. 2. Implement Master Plan transit system requirements in a fiscally sustainable manner. Program Highlights 1. In the period from July 1, 2022,to June 30, 2023,the Hele-On transit system(buses, paratransit, demand response, taxi, and vanpool) collectively transported 1,046,888 passenger trips. In the same period, last fiscal year,Hele-On carried 588,416 passenger trips. HIBIKE,the bikeshare system operating island wide carried 334,136 bicycle trips. 2. Additional Federal Transit Administration(FTA) and Federal Highway Administration(FHWA) grants through Hawaii Department of Transportation (HDOT) were obtained to support the replacement of the transit fleet, continued transition to zero emission buses using battery electric and hydrogen, Pahoa Transit Hub Planning,transit hub planning and ADA bus stop accessibility island wide. 3. Continued work on the hydrogen bus project by U.S. Hybrid and Hawai`i Natural Energy Institute, School of Ocean and Earth Science and Technology,with two buses delivered on island and one being currently used in Kailua-Kona,with the other being retrofitted. ' 344 MASS TRANSIT AGENCY GENERAL EXCISE TAX FUND Program Highlights (continued) 4. Continued work with SSFM on: a. Planning of the Kailua-Kona and Pahoa transit hubs. b. ADA bus stop accessibility and inventory project. c. Kailua-Kona Baseyard planning project. 5. Partnerships formed with Hawai`i Department of Education and Safe Place. 6. Worked with SSFM to get identified bus stops ADA compliant. 7. Progressed implementation with Center for Transportation and the Environment (CTE). 8. Continued to provide improvement to newly implemented technology on Hele-On, that include a new website, trip planners, mobile ticketing, procurement of fareboxes, and a new automatic vehicle locator service to track buses in real time. 9. Continued partnership with PATH to provide free HIBIKE rides to Hele-On passengers. 10. Continued implementation of the Master Plan as funding resources and passenger demand allows. 345 MASS TRANSIT AGENCY GENERAL EXCISE TAX FUND Program Measures FY 2022-23 FY 2023-24 FY 2024-25 Actual Budget Estimate Total Passengers—Systemwide 1,046,888 500,000 1,100,000 Program Expenditures FY 2022-23 FY 2023-24 FY 2024-25 Actual Budget Request Number of Positions 26 26 26 Salaries and Wages 1,219,757.12 1,895,345 1,952,642 Operations 23,993,916.30 26,941,900 35,260,236 Equipment 1,750,390.09 8,895,000 7,245,000 Program Total 26,964,063.51 37,732,245 44,457,878 Personnel Position Summary FY 2022-23 FY 2023-24 FY 2024-25 Position Title Authorized Authorized Request Mass Transit Administrator 1 1 1 Assistant Mass Transit Administrator 1 1 1 Account Clerk 3 3 3 Administrative Services Asst I 1 1 1 Clerk II 1 1 1 Garage Supervisor 1 1 1 Mass Transit Storekeeper 1 1 1 Transit Program Manager 3 3 3 Transit Vehicle Mechanic I 8 8 8 Transit Vehicle Mechanic II 3 3 3 Secretary I 1 1 1 Mass Transit Fleet and Facility Manager 1 1 1 Accountant I 1 1 1 Total 26 26 26 346 MASS TRANSIT AGENCY MISCELLANEOUS FY 2022-23 FY 2023-24 FY 2024-25 Actual Budget Request Supplemental Transfers Transfer to Capital Projects Fund 24,977,957.00 38,197,627 20,414,574 Total Supplemental Transfers 24,977,957.00 38,197,627 20,414,574 Bond Issue/Debt Service Int on GO Bonds—County 2,300,000.00 2,300,000 2,450,000 Gen Ser Bond Red—County 6,200,000.00 6,400,000 6,700,000 Total Bond Issue/Debt Service 8,500,000.00 8,700,000 9,150,000 Fringe Benefits FICA 86,133.46 155,000 155,000 State Retirement System 234,374.66 475,000 475,000 Health Fund 80,893.43 175,000 175,000 Worker's Compensation - 60,000 60,000 Total Fringe Benefits 401,401.55 865,000 865,000 Other Costs Provision for Compensation - 105,128 105,128 Provision for Training - - 7,420 Total Other Costs - 105,128 112,548 Total Miscellaneous 33,879,358.55 47,867,755 30,542,122 347 SEWER FUND ENVIRONMENTAL MANAGEMENT SEWER FUND Mission Statement To protect public health and the environment to enhance quality of life when managing the County Wastewater System,respect the community while spending wastewater public funds efficiently and appropriately, and nurture responsibility and professionalism in the Wastewater Division workplace. Division Goals 1. To protect public health, safety, and the environment through the proper management of the County Wastewater System. 2. To meet or exceed all wastewater discharge permit and regulatory compliance requirements. 3. To provide efficient service county wide. 4. To sustain no lost-time injuries and maintain a healthy, empowered and committed workforce. 5. To create sufficient revenues for the sewer fund to become self-sufficient. Funding Source and Position Count Sewer Fund $20,542,757 Sewer Fund 101 Subsidy $ 5,876,248 Grant Revenue/Other Grant Revenue - Total Budget: $26,419,005 Total Number of Positions: 101 348 ENVIRONMENTAL MANAGEMENT WASTEWATER DIVISION ADMINISTRATION Program Description The Administration program of the Wastewater Division(WWD) includes administration and engineering functions. Administration manages the countywide wastewater system, maintains effective long-range plans via the Capital Improvement Program(CIP) and Equipment Replacement Fund(ERF)planning process, coordinates with the Environmental Management Commission(EMC),the Department Administration and County Council, administers permit applications, maintains archives, and maintains public relations through education and problem solving as needed. Program Objectives 1. Work with stakeholders to revise County ordinances and administrative rules to provide additional sewer fund revenues, decrease sewer spills from un-regulated industrial customers, and provide compliance with the newly created wastewater • discharge standards created by the Pretreatment Program as required under the Hawai`i Department of Health(HDOH)Administrative Order of Consent (AOC). 2. Continue working towards the closure of the Na`alehu and Pahala Large Capacity Cesspool(LCC's) as stipulated by the revised (August 22, 2022) Environmental Protection Agency (EPA)AOC enforcement action. 3. Complete design and prepare bid documents for construction of the Pua Sewage Pump Station(SPS)renovation to mitigate pressure surge in the force main; replace valves and electrical switchgear; and improve the odor control system components. 4. Complete design and prepare bid documents for construction on the Pua Force Main Replacement Project. 5. Complete bid documents and initiate construction after award of contract for the Hilo Wastewater Treatment Plant Rehabilitation Project. 6. Complete bid documents and initiate construction after award of contract for the headworks renovation at the Papa`ikou and Kula`imano WWTPs. 7. Complete design for the sewage pump station(SPS)upgrade and cast-iron force main replacement at Hale Halawai SPS, Project 19 SPS, Onekahakaha SPS and FM, and Kolea SPS and FM. 8. Complete construction documents for the Kealakehe Wastewater Treatment Plant R-1 upgrades. The intent of the project is to upgrade the Kealakehe Wastewater Treatment to produce R-1 quality water (for irrigation use). 9. Finalize the Environmental Assessment(EA) for the North Kona SPS and Force Main Project: • 10. Complete the wastewater master plan for the Puako and surrounding South Kohala Community Development Plan(CDP)region. 349 ENVIRONMENTAL MANAGEMENT WASTEWATER DIVISION ADMINISTRATION Program Objectives (continued) 11. Complete the Pahoa Feasibility Study. 12. Complete the draft of the island wide facility and cesspool conversion plan. Begin public engagement and work towards a finalized document to serve as a division roadmap for facility maintenance and sewer collection system expansion. Program Highlights • Provided Notice to Proceed for the island wide facility plan and cesspool conversion plan contract. • Created the Compliance Branch within our division. Two Compliance Specialist positions and one Compliance Support Technician have been filled within this newly created branch. New positions continued to be allocated and filled within this young compliance branch. • Renegotiated with EPA to revise the AOC for LCC closure projects for Pahala and Na`alehu communities on August 22, 2022. Feasibility study as stipulated by the AOC was accepted by EPA in fall of 2022. Final preliminary engineering report (PER)for Pahala was submitted to EPA on April 26, 2023. Approval of PER expected in Quarter 1 of FY 2023-24. • Pua SPS final preliminary engineering report was completed on June 30, 2023. Draft environmental documents are under division review. • Pua Force Main(FM)replacement project 30%plans were reviewed by division in Fall of 2022. Work continues on 60%plans and environmental permitting documents. • Construction documents were provided for Hilo Wastewater Treatment Plant Rehabilitation Phase I project in February of 2023 and the bids were opened on May 5, 2023. One bid was recieved and the County did not award the project. In spring of 2024,the division plans to rebid the combined Phase I and II project scope of work. • Final Basis of Design Report for Hale Halawai SPS FM replacement project was completed in March of 2023. Work on 60% design submittal continues. • 90% Design plans were completed for the R-1 North-South Distribution Pipelines Project. Review by State and County agencies continues. • Began PER for the Kealakehe WWTP Headworks and R-1 Improvements, final PER expected in July of 2023 and work continues on the 60% design plans. 350 ENVIRONMENTAL MANAGEMENT WASTEWATER DIVISION ADMINISTRATION Program Highlights (continued) • DEM-WWD initiated the Archaeological Inventory Survey (AIS) fieldwork for the North Kona SPS and Force Main Project. Field work has been delayed due to transient inhabitation of the trail site under Archaeological investigation. Work continues to clean up the area and encourage relocation of the transient inhabitant. • Final Project Definition Report for the Puako and Kohala Wastewater Master Plan (WWMP)was completed and the public comment period started on June 9, 2023. • Completed draft programmatic environmental impact statement (PEIS) for the Puna District and concluded public comment period on June 7, 2023. DEM-WWD is addressing the comments received during the public comment period. • Puako and Kohala draft wastewater facility plan was prepared and released for public review and comment. Comment period ends July 14, 2023. • Program Measures FY 2022-23 FY 2023-24 FY 2024-25 Actual Budget ,Estimate REGULATORY COMPLIANCE PROGRAM Number of NPDES Permit Violations 0 0 0 Number of Reportable Sewage Spills 6 2 3 Number of Reportable Treatment Bypass 3 2 2 Number of Hawaii Occupational Safety and Health Division 0 0 0 (HIOSH)Citations SEWER CONNECTION PROGRAM Number of Building/Plumbing Permits Processed 198 250 200 Number of Sewer Connection Plans Reviewed 13 30 20 Number of Sewer Connections Inspected 11 20 20 PRIVATE SEWER EXTENSION PROGRAM Number of Private Sewer Extension Plans Reviewed 13 2 10 Number of Private Sewer Extensions Inspected 9 2 5 REPLACEMENT RESERVE ACCOUNT PROGRAM Number of Design Projects Completed 1 5 5 Number of Construction Projects Completed 3 1 1 • 351 ENVIRONMENTAL MANAGEMENT WASTEWATER DIVISION OPERATIONS Program Description The Operations program involves operating, maintaining, and repairing wastewater collection,pumping,treatment, and disposal facilities and equipment. The Operations program includes coordinating the planning, design, construction, and inspection of equipment replacement projects with Wastewater Administration,performing laboratory analyses to determine permit compliance and efficiency of plant processes; ensuring regulatory compliance including compliance with applicable safety regulations; and storing and maintaining adequate inventory of spare parts and supplies. Program Objectives 1. Continue to foster a culture of continuous improvement, continual condition assessment,programmatic equipment/facility replacement, and preventative maintenance. 2. Continue to foster a culture where we identify and correct safety hazards before accidents happen by following OSHA/HIOSH guidelines. 3. Install instrumentation to continously monitor process efficiency, energy usage, and. continously look for ways to be more efficient. 4. Continue to reduce inventory discrepancies by improving inventory controls and procedures. Identify critical parts to keep on hand to decrease system downtime or spills. 5. Strengthen the safety training program by improving the delivery and availability of annual refresher courses to employees. 6. Clean, video, and perform NASSCO condition assessment of 20 miles of sewer line each year. Using an industry standard NASSCO condition assessment scoring system will allow WWD to prioritize collection system repairs to reduce risk of possible sewer spills and improve overall maintenance of our sewer lines. Program Highlights • Continued utilization of the Computerized Maintenance Management System program as part of the new Asset Management System program. • Created a Wastewater Plant Maintenance Branch within Operations. This includes an island wide maintenance staff to perform maintenance and repair projects at WWTPs and SPSs. The island wide Wastewater Plant Maintenance Manager position was filled along with another mechanic position to increase manpower for maintenance tasks. 352 ENVIRONMENTAL MANAGEMENT WASTEWATER DIVISION OPERATIONS Program Highlights (continued) • Continued efforts with reorganizing Operations to include an island wide sewer collection system maintenance branch(Line crew maintenance). • Replaced two aging pumps at our Waiaha Sewer Pump Station. • Repaired ATS systems at Holualoa, Waiaha, Keopu, Pua, and Waiaha Sewer Pump Stations. • Replaced Kealakehe WWTP effluent pump station check valves. • Replaced Kealakehe SPS discharge manifold check valves. • Replaced one eighty-eight horse power pump that had failed at the Kealakehe SPS and upgraded pump controls. • Overhauled Air Release Valves at Kealakehe SPS and WWTP that had failed. • Replaced influent flowmeter at Kealakehe WWTP. • Replaced influent flowmeter at Honoka`a WWTP. • Completed replacement of Bio-Tower arms at Hilo WWTP. • Completed installation of perimeter security fence, replaced existing stairs, and removed trees that posed a risk of damaging the Kapehu WWTP facility. • Temporarily repaired grit removal system at Kealakehe WWTP until we can complete the headworks renovation project. • Rehabilitated bio-filter for sewer gas at Waiaha SPS. • Completed Kealakehe SPS roof replacement. • Completed Pua SPS roof replacement. • Collections system staff completed the Pipeline Assessment Certification Program (PACP)training for use when performing condition assessment of pipe during CCTV operations. 353 • ENVIRONMENTAL MANAGEMENT WASTEWATER DIVISION OPERATIONS Program Measures FY 2022-23 FY 2023-24 FY 2024-25 Actual Budget Estimate WASTEWATER TREATMENT PROGRAM Percent of Wastewater Treatment Plants Receiving 50% 50% 50% Acceptable or Conditional Rating from DOH Hilo WWTP—Average Daily Flow(mgd) 3.14 3.20 3.20 Papa`ikou WWTP-Average Daily Flow(mgd) 0.12 0.10 0.14 Kula`imano WWTP-Average Daily Flow(mgd) 0.18 0.10 0.20 Kapehu WWTP-Average Daily Flow(mgd) 0.006 0.008 0.008 Kealakehe WWTP-Average Daily Flow(mgd) 1.51 1.80 1.80 Honoka`a WWTP—Average Daily Flow(mgd) 0.04 0.06 0.06 Kaloko WWTP—Average Daily Flow(mgd) 0.02 0.03 0.03 Pass EPA laboratory quality control test? Yes Yes Yes SEWER LINE MAINTENANCE PROGRAM Miles of Sewer Lines Cleaned 17 20 20 Miles of Sewer Lines Video Inspected 17 20 20 Number of Point Repairs Completed 11 25 25 PLANT MAINTENANCE PROGRAM Number of Work Orders Completed 793 700 1,000 Number of Outstanding Work Orders 36 50 100 r Program Expenditures FY 2022-23 FY 2023-24 FY 2024-25 Actual Budget Estimate Number of Positions 92 97 101 Salaries and Wages 4,585,113.98 6,912,094 7,576,309 Operations 8,551,491.55 10,751,966 11,554,974 Equipment 654,172.11 1,466,175 2,101,900 Operator Training Facility - 16,100 16,100 Program Total 13,790,777.64 19,146,335 21,249,283 354 • ENVIRONMENTAL MANAGEMENT WASTEWATER DIVISION Personnel Position Summary FY 2022-23 FY 2023-24 FY 2024-25 Position Title Authorized Authorized Request Assistant Wastewater Treatment Plant Operator 5 7 7 Civil Engineer III 1 1 1 Civil Engineer IV 5 5 5 Civil Engineer V 2 3 3 Civil Engineer VII 1 1 1 Clerk III 1 1 1 Construction Inspector - 2 2 Database Analyst 1 1 • 1 Electrician - 1 - Electronics Technician - 1 1 1 Engineering Student 1 1 1 Engineering Support Tech IV 1 1 1 Environmental Compliance Manager 1 1 1 Environmental Compliance Specialist 2 2 2 Environmental Mgt Engineer III 1 - - Equipment Operator III 1 1 1 Geographic Systems Analyst I 1 1 1 Lead Plant Electrician/Electronics Repairer 1 1 1 Mechanical Repairer 2 2 2 Mechanical Repairer Helper - - 2 Mechanical Repairer-Welder 2 2 2 Plant Electrician/Electronics Repairer 2 1 2 Program Manager 1 1 1 Program Support Technician 3 3 3 Projects Coordinator 1 1 1 Sanitary Chemist I 2 2 2 Sanitary Chemist III 1 1 1 Sewer Maintenance Repairer 11 10 10 Sewer Maintenance Supvr II - 1 1 Sewer Maintenance Working Supervisor 2 3 3 Storekeeper 2 2 2 Student Helper I 1 1 1 Student Helper II 1 1 1 Trades Helper 4 4 6 355 ENVIRONMENTAL MANAGEMENT ___., _____ _ _ __ __ _,_ __ ._ _, _._e __.. v.._ben . „„ WASTEWATER DIVISION Personnel Position Summary (continued) Wastewater Deputy Division Chief 1 1 1 Wastewater Division Chief - 1 1 Wastewater Operations Superintendent 2 2 2 Wastewater Plant Maintenance Manager - 1 1 Wastewater Plant Maintenance Mechanic 4 4 4 Wastewater Plant Maintenance Mechanic Supervisor 1 1 1 Wastewater Plant Working Supervisor III 1 1 1 Wastewater Plant Working Supervisor IV 1 1 1 Wastewater Pretreatment Coordinator 1 1 1 Wastewater Treatment Plant Operator I 3 3 3 Wastewater Treatment Plant Operator II 4 4 3 Wastewater Treatment Plant Operator III 6 4 5 Wastewater Treatment Plant Operator IV 5 5 5 Wastewater Treatment Plant Supervisor III 1 1 1 Wastewater Treatment Plant Supervisor IV 1 1 1 Total 92 97 101 FY 2022-23 FY 2023-24 FY 2024-25 Actual Budget Estimate Fringe Benefits FICA 334,510.41 515,906 579,540 State Retirement System 1,040,046.13 1,574,677 1,818,286 Health Fund 455,909.11 874,223 1,040,998 Worker's Compensation 300,106.61 105,000 150,000 Total Fringe Benefits 2,130,572.26 3,069,806 3,588,824 Other Costs Provision for Compensation Adjustment - - 50,000 Provision for Training - - 27,683 Replacement Reserve Account 811,982.26 1,000,000 1,503,215 Total Other Costs 811,982.26 1,000,000 1,580,898 Total Miscellaneous 2,942,554.52 4,069,806 5,169,722 • 356 This page intentionally left blank 1 SHORT TERM VACATION RENTAL FUND PLANNING SHORT-TERM VACATION RENTAL ENFORCEMENT FUND Mission Statement To establish and administer a program to regulate Short-Term Vacation Rentals and to manage their impacts on communities island wide. A Short-Term Vacation Rental is defined as a dwelling unit of which the owner or operator does not reside on the building site,that has no more than five bedrooms for rent on the building site, and that is rented for a period of thirty consecutive days or less. Department Goals The Planning Department is responsible for the regulation of Short-Term Vacation Rentals. The Department's goals include determining where Short-Term Vacation Rentals are allowed to operate based on land use classification(e.g. commercial resort, residential multi-family); defining operational standards for this type of business; establishing a registration process; processing non-conforming use certificates and special permits; and enforcing the Zoning Code related to this type of use. The Planning Department is responsible for enforcement of this code and responding to complaints related to Short-Term Vacation Rentals. Additionally,the Planning Department is required to maintain a list of all Short-Term Vacation Rentals that have registered or recevied a non-conforming use certificate. Funding Source and Position Count Short-Term Vacation $1,174,882 Short-Term Vacation 12 Rental Enforcement Fund Rental Enforcement Fund Other - Other Total Budget: $1,174,882 Total Number of Positions 12 , 357 PLANNING SHORT-TERM VACATION RENTAL ENFORCEMENT FUND Program Description Short-term rental of residential units, as an alternative to traditional resort and hotel accommodations, is an emerging trend in the visitor industry that continues to grow across Hawai`i Island. Ordinance No. 2018-114 manages the impacts of these Short- Term Vacation Rentals by: 1. Defining where this use will be allowed; 2. Establishing provisions and standards to regulate this use; 3. Providing an avenue for an existing use deemed to be improper by this ordinance to apply a for a non-conforming use certificate that would allow them to continue to operate in a non-permitted district. Pursuant to section 10-12, Hawai`i County Charter, a special fund to be known as the Short-Term Vacation Rental Enforcement Fund is created by Ordinance 18-114. This fund shall be administered by the Planning Director. The purpose of the fund is to support efforts to enforce the County's Short-Term Vacation Rental law. This account shall be funded by all fees and fines collected in connection with the administration and enforcement of this ordinance. The funds in this account shall be utilized to pay for expenses that facilitate enforcement of the County's Short-Term Vacation Rental law. Expenditures under this account shall be made in accordance with appropriations adopted by the Hawai`i County Council after receiving recommendations from the Planning Director. Program Objectives 1. The Short-Term Vacation Rental Enforcement Fund shall be administered in an efficient and responsible manner complying with all applicable ordinances and rules. 358 PLANNING SHORT-TERM VACATION RENTAL ENFORCEMENT FUND Program Highlights • STVR applications and Nonconforming Use Certificate (NUC)renewals began and were integrated into the new EnerGov/EPIC system. Applicants are able to apply online,make payments and track the status of their applications. • Planned and implemented the pacing out of STVR and NUC renewals so that submissions are spread out evenly throughout the year for better efficiency in processing. Program Measures FY 2022-23 FY 2023-24 FY 2024-25 Actual Budget Estimate Short-Term Vacation Rental Registrations 264 300 300 Non-Conforming Use Certificates 814 750 750 Special Permits 10 2 2 Program Expenditures FY 2022-23 FY 2023-24 FY 2024-25 Actual Budget Request Number of Positions 7 12 12 Salaries and Wages 324,236.85 645,772 684,282 Operations 38,408.36 94,000 80,575 Equipment - 115,000 15,000 Program Total 362,645.21 854,772 779,857 359 • • PLANNING SHORT—TERM VACATION RENTAL ENFORCEMENT FUND Personnel Position Summary FY 2022-23 FY 2023-24 FY 2024-25 Actual Budget Estimate '_Account Clerk - 1 1 _ Clerk II 1 1 1 Land Use Plans Checker I 1 1 1 Planner III 3 3 3 Planner IV - 1 1 Planner V - 1 1 Planning Inspector I- 2 2 2 Planning Inspector II - 1 1 Total 7 12 12 Miscellaneous FY 2022-23 FY 2023-24 FY 2024-25 Actual Budget Estimate Fringe Benefits Health Fund 56,169.95 127,000 156,100 State Retirement System 75,659.31 155,000 159,000 FICA 23,560.89 50,000 66,500 Total Fringe Benefits 155,390.15 332,000 381,600 Other Costs Provision for Compensation Adjustment - - • 10,000 Provision for Training _ 3,425 _ _ Total Other Costs - - 13,425 Total Miscellaneous 155,390.15 332,000 395,025 • • • • 360 CEMETERY FUND PARKS & RECREATION �._�...� ..._...__ . ._ u.�__..._w �..��.. CEMETERY FUND Mission Statement The Department of Parks and Recreation Cemetery Fund provides affordable burial facilities for residents of Hawai`i County. Department Goals To improve, maintain and upkeep `Alae Cemetery. Program Description The Cemetery Fund was authorized to use the revenues from plot sales at `Alae Cemetery for the improvement,maintenance, and upkeep of`Alae Cemetery. Program Objectives Conduct maintenance and repair activities by providing the necessary equipment and services. Program Highlights • The Annual Ireito Hoyo Memorial Service on August 28 to honor those immigrants that have migrated to Hawai`i. Funding Source and Position Count Cemetery Fund $10,000 Cemetery Fund - Grant Revenue - Grant Revenue/Other Total Budget: $10,000 Total Number of Positions • 361 PARKS & RECREATION CEMETERY FUND Program Measures FY 2022-23 FY 2023-24 FY 2024-25 Actual Budget Estimate Acres Maintained 42.37 42.37 42.37 Program Expenditures FY 2022-23 FY 2023-24 FY 2024-25 Actual Budget Request Operations 2,375.00 10,000 10,000 Equipment - -Program Total 2,375.00 10,000 10,000 362 BIKEWAY FUND PARKS & RECREATION BIKEWAY FUND Mission Statement The Department of Parks & Recreation Bikeway Fund promotes safe bicycling transportation and recreation. Department Goals 1. Provide safe bicycling recreational opportunities for all age groups. 2. Match local Bikeway Funds with federal money whenever possible and desirable. 3. Support programs, planning and physical bikeways (on-road and off-road)that promote bicycling for transportation,recreation and sport. 4. Conduct maintenance and repair activities. Program Description The Bikeway Fund collects fees for the bikeway fund that will be used for the promotion of bicycle education and recreational activities, as well as the maintenance and improvements of County bikeways. Funding Source and Position Count Bikeway Fund $209,000 Bikeway Fund Grant Revenue - Grant Revenue/Other Total Budget: $209,000 Total Number of Positions 363 PARKS & RECREATION BIKEWAY FUND Program Objectives 1. Conduct one recreational bike activity in each of five recreational districts by June 30, 2025. Program Highlights • Procured 8,000 Smart Cycling Quick Guides for distribution with bicycle registrations. • Provided a grant to PATH where 608 fourth grade students attended classes held for bicycle education. Program Measures FY 2022-23 FY 2023-24 FY 2024-25 Actual Budget Estimate Participants in Recreational Activities 0 0 100 Program Expenditures FY 2022-23 FY 2023-24 FY 2024-25 Actual Budget Request Operations 68,958.04 199,000 199,000 Equipment - - 10,000 Program Total 68,958.04 199,000 209,000 364 BEAUTIFICATION FUND PUBLIC WORKS BEAUTIFICATION FUND Program Description The Beautification Fund involves planning projects and working with the community to beautify the roadways by installing and maintaining landscape,trees, and appropriate facilities in order to enhance the travel experience. Department Goals 1. To control roadside trash by providing refuse containers and pick-up. 2. To maintain and provide new plantings along highways, roadways, and County facilities visible along highways and roadways to create green aesthetically pleasing landscape. Program Obje ctives 1. Continue to initiate two roadside planting projects every year. 2. Continue to plant or replant a minimum of ten trees each year. 3. Control roadside trash by providing refuse containers and pick-up. Funding Source and Position Count Beautification Fund $212,340 Beautification Fund Grant Revenue - Grant Revenue/Other Total Budget: $212,340 Total Number of Positions 365 PUBLIC WORKS BEAUTIFICATION FUND Program Highlights 1. The Department of Parks and Recreation conducted an Eagle Scout project at Hilo Bayfront Soccer Fields where three Kukui trees were planted. 2. The Department of Public Works Highway Maintenance Division placed six 29- gallon trash bins on Kamehameha Avenue in Hilo. Program Measures FY 2022-23 - FY 2023-24 FY 2024-25 Actual Budget Estimate New Projects Initiated 1 2 2 Trees Planted 3 10 10 Additional Information: Refuse Containers Provided Pahoa Village (seven 55 gal Bins+seven 55 gal Bins for 7 0 7 recycling) Refuse Containers Provided PuakO Beach Road 0 0 - (six 3 cu.yd.Bins)* Refuse Containers provided on Banyan Drive(two regular trash bins at the bus stops fronting Naniloa 2 2 2 hotel) *measure will be phased out as of FY 2024-25 Program Expenditures FY 2022-23 FY 2023-24 FY 2024-25 Actual Budget Request Operations 172,438.34 183,420 188,445 Equipment 32,829.43 85,030 23,895 Program Total 205,267.77 268,450 212,340 366 VEHICLE DISPOSAL FUND ENVIRONMENTAL MANAGEMENT VEHICLE DISPOSAL FUND • Mission Statement To protect public health, safety, and the environment by removing and recycling derelict/abandoned vehicles and properly disposing of waste generated from such vehicles. Department Goals 1. To ensure the timely removal of derelict/abandoned vehicles from public property, rights of way and private ungated roadways that are open to the public. 2. To process and properly manage all derelict/abandoned vehicles in a timely manner. 3. To coordinate special community programs that assist Hawai`i County residents with the disposal of unwanted vehicles. 4. To conduct auctions for the sale of abandoned vehicles that have met State mandated holding and notification periods. Program Description The Derelict/Abandoned Vehicle Program assists the Hawai`i Police Department, Department of Land and Natural Resources, and Hawai`i Volcanoes National Park by ' providing the identification,removal, and temporary storage of derelict/abandoned vehicles for Hawai`i County, as well as processing/recycling of derelict vehicles in accordance with program procedures. Program Objectives 1. Coordinate the removal of vehicles from public and private roadways that the Hawai`i County Police Department have classified as derelict or abandoned. 2. Monitor the program and contracts to ensure that all derelict/abandoned vehicles are being processed and recycled in compliance with Hawai`i Revised.Statutes, Hawai`i County Code, and Department of Health requirements. 3. Continue the planning and design phases for the remediation of the Hilo Scrap Metal Facility. Funding Source and Position Count Vehicle Disposal Fund $4,608,184 Vehicle Disposal Fund 5 Grant Revenue - Grant Revenue/Other Total Budget: $4,608,184 Total Number of Positions 5 367 ENVIRONMENTAL MANAGEMENT VEHICLE DISPOSAL FUND Program Objectives (continued) 4. Conduct at least one auction of eligible vehicles per year. 5. Provide Vehicle Disposal Assistance Programs for the public. Program Highlights • Investigated 2,775 Vehicle Incident Reports which resulted in 1,661 vehicles being towed. A total of 712 vehicles were removed from West Hawai`i and 949 vehicles were removed from East Hawai`i. • The section launched an updated year-round Vehicle Disposal Assistance Programs that allow residents to properly dispose of up to two vehicles per fiscal year at no cost to the resident. Program Measures FY 2022-23 FY 2023-24 FY 2024-25 Actual Budget Estimate Vehicles Processed 1,661 3,000 2,000 Vehicles Investigated 2,775 4,500 3,000 Vehicles Disposed through Vehicle Disposal 115 1,000 1,000 Assistance Programs Program Expenditures FY 2022-23 FY 2023-24 FY 2024-25 Actual Budget Request Number of Positions 4 4 5 Salaries and Wages 108,556.88 204,699 253,700 Operations 2,063,294.38 3,904,200 3,479,067 Equipment 84,489.72 50,400 6,140 Program Total 2,256,340.98 4,159,299 3,738,907 Personnel Position Summary FY 2022-23 FY 2023-24 FY 2024-25 Position Title Authorized Authorized Request Derelict/Abandoned Vehicle Coordinator 2 2 2 Derelict/Abandoned Vehicle Specialist 1 1 1 Clerk III 1 1 2 Total 4 4 5 368 • ENVIRONMENTAL MANAGEMENT VEHICLE DISPOSAL FUND MISCELLANEOUS FY 2022-23 FY 2023-24 FY 2024-25 Actual Budget Request Fringe Benefits FICA 6,067.53 15,600 19,400 State'Retirement System 17,480.90 48,900 60,900 Health Fund 9,637.79 42,204 60,835 Worker's Compensation - 2,000 2,000 Total Fringe Benefits 33,186.22 108,704 143,135 Other Costs Provision for Compensation Adjustment - - 5,000 Provision for Training - - 1,142 Transfer to Debt Service 302,244.00 520,000 520,000 Transfer to Cap Proj Fund—VD - 200,000 200,000 Total Other Costs 302,244.00 720,000 726,142 Total Miscellaneous 335,430.22 828,704 869,277 369 This page intentionally left blank SOLID WASTE FUND ENVIRONMENTAL MANAGEMENT SOLID WASTE FUND Mission Statement To maintain a clean, healthy island environment and promote stewardship and sustainability by managing solid wase services, waste reduction and resource recovery in a comprehensive,responsive, safe, and efficient manner. Department Goals 1. Provide efficient residential and commercial customer oriented solid waste services. 2. Comply with Federal, State, and Local laws and regulations relating to solid waste management. 3. Promote household hazardous waste, used motor oil, and e-waste events. 4. Complete assessment and evaluation of Solid Waste's Operation. , 5. Explore the creation of a solid waste enterprise fund. 6. Promote a healthy,team-oriented work environment. 7. Establish an asset management system for Solid Waste. 8. Implement the top eight 2019 Integrated Solid Waste Management Plan priorities. Funding Source and Position Count ' Solid Waste Fund $20,550,678 Solid Waste Fund 139 Subsidy $30,636,826 Grant Revenue/Other 1 Grant Revenue , $ 959,358 Total Budget: $52,146,862 Total Number of Positions 140 370 ENVIRONMENTAL MANAGEMENT SOLID WASTE FUND Program Description The Solid Waste Division operates and maintains all solid waste collection, disposal, recycling, and reuse facilities in the County of Hawai`i, in accordance with Federal, State and Local laws and regulations. This is accomplished by either County personnel or by contracted services. This includes one active landfill,three inactive landfills, 21 transfer stations, seven reuse centers and island wide hauling operations. This also includes various events that are held to collect more specialized materials such as household hazardous waste and e-waste. Used motor oil collection is facilitated through a County funded network of privately-owned businesses. Program Objectives 1. Continue to work with other counties to develop Extended Producer Responsibility (EPR)policy statements or resolutions. As a component of EPR policy, implement a campaign to develop EPR for difficult-to-recycle products, and lobby state and federal lawmakers to advance EPR initiatives. 2. Improve the current reuse facility program by working with the contractor to create a list for public distribution,which describes what items are preferable donations. Provide more covered space at reuse centers. 3. Conduct additional Household Hazardous Waste (HHW) collection events. 4. Continue to look for other volunteer sites for the Do-It-Yourself Used Motor Oil program. 5. Do outreach to businesses,hotels, and recyclers to build partnerships and explore how to create opportunities to expand or create new programs. 6. Maintain regulatory compliance to avoid any potential violations. 7. Monitor and maintain the three closed landfills in Kailua, Waimea, and Hilo. 8. Complete design and bid documents for upgrades to the East Hawai`i Regional Sort Station with an additional off-load chute, roadway, and repair of the concrete pad. 9. Develop a preventative maintenance program with the new Solid Waste Division Construction Mechanics. 371 ENVIRONMENTAL MANAGEMENT SOLID WASTE FUND Program Highlights • Life-Cycle Assessment for Solid Wastes operations completed. • Comprehensive food and organic waste study completed. • Developed and launched a multi-media Food Waste Reduction Education Campaign to reduce unnecessary food waste at home. • Worked on legislation,with the Department of Health(DOH),that culminated into Act 151,the outcome of which resulted in the collection,transportation, and recycling of"all electronic devices in the State"being fully funded by manufacturers. • During the transition period before Act 151 was implemented(Jan. 2023), approximately 80 tons of"E-Waste" from over 1,000 customers were collected in four separate collection events between December 2022 and January 2023. • Provided Household Hazardous Waste Collection Events in Hilo, Kona, Waimea, and Pahoa which reached an estimated 2,300 customers and collected 87 tons of waste. • Provided additional recycling services to the Hawaiian Ocean View Estates (H.O.V.E.) community beginning in September 2022 accepting scrap metal &white goods, cardboard, and non-HI-5 glass. • Grant Writer secured to meet the 2019 Integrated Solid Waste Management Plan (ISWMP)recommendation to develop a"Visitor Industry Waste Reduction Education Program." • Achieved a rate of redemption,of 64.6%for the HI-5 program in FY 2022-23. This is less than the previous fiscal year,however the State has also seen a reduction in the overall State Redemption Rate at 56.02%. • Acquisition efforts for the Waiea Transfer Station property began. • Wai`ohinu Transfer Station improvements project completed. 372 ENVIRONMENTAL MANAGEMENT _...SOLID WASTE FUND._...�__.�..�....�.w,��.��_�.��..�d._..... Program Measures FY 2022-23 FY 2023-24 FY 2024-25 Actual Budget Estimate Additional Information East Hawaii Tons of Refuse Disposed at Transfer Stations 37,897.43 40,791 39,428 Transfer Stations Maintained 8 8 8 Total Chutes for Container Trailers 15 15 15 Total Container Trailers Available 42 42 42 Reload Facilities Maintained** - - - Closed Landfills Maintained 1 1 1 Reuse Centers 3 3 3 Recycling Processing&Collection Centers 8 • 8 8 West Hawaii Tons of Refuse Disposed.at Transfer Stations 44,008.65 48,777 45,787 Transfer Stations Maintained 13 13 13 Total Chutes for Container Trailers 17 17 17 Total Container Trailers Available 41 41 41 Active Landfills Maintained 1 1 1 Reuse Centers 3 3 3 Closed Landfills Maintained 2 2 2 Recycling Processing&Collection Centers 13 13 13 Total Tonnage Disposal at West Hawai`i Landfill 204,923.57 207,949.29 213,202 County-wide diversion from landfill rate* 19.5% 22% 22% *Rates primarily reflect diversion through County programs and includes a limited amount of data available on private recycling. ** Previously known as"Active Landfills Maintained". Program Expenditures FY 2022-23 FY 2023-24 FY 2024-25 Actual Budget Request Number of Positions 138 138 140 Salaries and Wages 8,389,918.22 9,617,040 10,171,480 Operations 26,225,409.23 33,559,431 36,437,992 Equipment 7,048.98 338,475 402,000 Program Total 34,622,376.43 43,514,946 47,011,472 373 ENVIRONMENTAL MANAGEMENT SOLID WASTE FUND Personnel Position Summary • Position Title FY 2022-23 FY 2023-24 FY 2024-25 Authorized Authorized Request Civil Engineer III 1 1 1 Clerk III 1 1 1 Construction Equipment Mechanic 2 2 2 Environmental Compliance Specialist 1 1 1 Equipment Operator III 45 45 45 Equipment Operator III Temp 1 1 1 Lead Solid Waste Transfer Station Attendant 2 2 2 Program Support Technician 2 2 2 Projects Coordinator 1 1 1 . Recycling Coordinator 1 1 1 Recycling Specialist I 1 1 1 Recycling Specialist II 3 3 3 Recycling Specialist III 1 1 1 Scale Attendant 4 4 4 Solid Waste Deputy Operations Division Chief 1 1 1 Solid Waste Facility Attendant 48 48 48 Solid Waste Facility Attendant Temp 2 2 2 Solid Waste Operations Division Chief 1 1 1 Solid Waste Projects Manager 1 1 1 Solid Waste Superintendent 2 2 2 Solid Waste Supervisor 4 4 5 _Solid Waste Supervisor II - - 1 Solid Waste Working Supervisor 5 5 5 Solid Waste Working Supervisor Temp 5 • 5 5 _ Student Helper I 1 1 1 Student Helper II 1 1 1 Supervising Scale Attendant • 1 1 1 Total 138 138 140 374 ENVIRONMENTAL MANAGEMENT SOLID WASTE FUND MISCELLANEOUS � ��� � � • FY 2022-23 FY 2023-24 FY 2024-25 Actual Budget Request Fringe Benefits FICA 614,015.95 732,913 778,100 • State Retirement System 1,790,261.62 2,299,335 2,439,900 Health Fund 960,957.23 1,166,225 1,322,006 Vacation Pay - 30,000 40,000 Worker's Compensation 489,630.94 466,000 466,000 Total Fringe Benefits 3,854,865.74 4,694,473 5,046,006 • Other Costs Provision for Compensation Adjustment - 50,000 50,000 Provision for Training - - 39,384 Total Other Costs - 50,000 89,384 Total Miscellaneous 3,854,865.74 4,744,473 5,135,390 • 375 • GOLF COURSE FUND PARKS & RECREATION GOLF COURSE FUND Mission Statement The Department of Parks &Recreation Golf Course Fund strives to provide a quality recreational experience for the golfing community with excellence, integrity and Aloha. Department Goals To continue to provide the golf community with a challenging, safe, and well-maintained facility. Program Description This program operates and maintains the only public golf course in Hawai`i County. Activities include the maintenance of grounds and facilities, and the scheduling of all golf activities. Funding Source and Position Count Golf Course Fund $1,048,058 Golf Course Fund 20 Subsidy $1,172,172 Grant Revenue/Other Total Budget: $2,220,230 ; Total Number of Positions 20 376 PARKS & RECREATION GOLF COURSE FUND Program Objectives 1. Improve, beautify and maintain the greens,tees and fairways at the Hilo Municipal Golf Course by: a. Aerating all golf course greens in October and May, weather permitting; b. Verticut and de-thatch all greens in July, October, January, and April, weather permitting, or as needed; c. Controlling application of fertilizer to greens, fairways and tees weekly, or as needed; d. Controlling application of herbicide to greens,tees, stream beds, ditches and course boundaries weekly, or as needed; e. Daily mowing of greens; f. Mowing of tee tops every Thursday, weather permitting; g. Mowing of fairways Monday through Friday,weather permitting; h. Top dressing greens monthly, weather permitting; i. Rolling of greens on a weekly basis, or as needed. 2. Schedule and assign tee times for: a. Individuals and groups on a daily basis; b. Club tournaments every six months; c. Larger fundraising tournaments on an annual basis. Targeting,but not limited to six fundraisers per fiscal year. 3. Schedule inspection and repairs of course structures, clubhouse facilities and maintenance warehouse during the months of July, October, January, and April. 4. Daily routine inspections and maintenance of equipment, course vehicles and safety equipment. 5. 100% of employees will be trained via safety talks at least once per month. 377 PARKS & RECREATION GOLF COURSE FUND Program Measures FY 2022-23 FY 2023-24 FY 2024-25 Actual Budget Estimate Acres Maintained 124 124 124 Rounds of Golf 60,805 70,000 70,000 Tournaments 11 12 13 Aerated Greens 18 18 18 Course Closures 0 0 - 0 Program Expenditures • FY 2022-23 FY 2023-24 FY 2024-25 Actual Budget Request Number of Positions 20 20 20 Salaries and Wages 992,142.94 1,028,030 1,084,114 Operations 253,490.86 456,956 444,586 Equipment 4,457.35 93,500 192,700 Program Total 1,250,091.15 1,578,486 1,721,400 Personnel Position Summary FY 2022-23 FY 2023-24 FY 2024-25 Position Title Authorized Authorized Request Equipment Operator I Temp 1 1 1 Golf Course Groundskeeper I 7 7 7 Golf Course Groundskeeper II 4 4 4 Golf Course Groundskeeper III 1 1 1 Golf Course Maintenance Supervisor 1 1 1 Golf Course Administrator 1 1 1 Golf Course Operations Assistant 1 1 1 Golf Course Starter 1 1 1 Golf Course Starter''V2T 2 2 2 Mechanical Repairer-Welder 1 1 1 Total 20 20 20 378 PARKS & RECREATION GOLF COURSE FUND MISCELLANEOUS FY 2022-23 FY 2023-24 FY 2024-25 Actual Budget Request Fringe Benefits FICA 72,196.96 78,415 82,935 State Retirement System 216,343.81 246,008 260,187 Health Fund 126,773.23 142,000 142,000 Worker's Compensation 284.19 6,000 6,000 Total Fringe Benefits 415,598.19 • 472,423 491,122 Other Costs Provision for Compensation Adjustment - - 2,000 Provision for Training - - 5,708 Total Other Costs - - 7,708 Total Miscellaneous 415,598.19 476,423 498,830 379 • GEOTHERMAL RELOCATION & • COMMUNITY BENEFITS • FUND PLANNING GEOTHERMAL RELOCATION & COMMUNITY BENEFITS FUND Mission Statement To establish and administer a geothermal relocation and community benefits program for the relocation of qualified owner-occupants residing near the Puna Geothermal Venture's plant who want to be permanently relocated, and to fund expenditures for the benefit of Lower Puna. Department Goals The Planning Department is authorized to establish a program for the relocation of owner-occupants residing near the Puna Geothermal Venture's plant and who want to be permanently relocated, and to fund expenditures for the benefit of Lower Puna, including, but not limited to,road improvements, water infrastructure development, land acquisition,parks and recreational facility needs, civil defense, and mass transit improvements. The Planning Director is hereby authorized to purchase the affected properties by negotiation for not more than 130% of the assessed value, as determined by the Real Property Tax Division of the Department of Finance and dispose of the affected properties by public auction or pursuant to Article 19 of Chapter 2, with the exception of the requirement for council resolution found in Section 2-111(a). Complete the purchases of new relocation requests and complete disposition of such properties. Complete the request(s)to fund Community Benefits for Lower Puna submitted by District 4 and District 5 Council offices. Funding Source and Position Count Geothermal Relocation & $1,000,000 Geothermal Relocation&Community Benefits Fund Community Benefits Fund Grant Revenue - Grant Revenue/Other Total Budget: $1,000,000 Total Number of Positions 380 PLANNING GEOTHERMAL RELOCATION & COMMUNITYtly BENEFITS FUND Program Description Ordinance No. 08-37 renamed and redefined the Geothermal Relocation Revolving Fund Program to the Geothermal Relocation and Community Benefits Fund Program. The Geothermal Relocation and Community Benefits Program shall be funded by proceeds from the following sources: 1. Geothermal royalties received from the Department of Land and Natural Resources. 2. Proceeds from the sale of properties purchased under this program. 3. Rental fees from any of the properties purchased under this program. The proceeds from the fund shall be used for the necessary expenses in administering and carrying out the purposes of the geothermal relocation and community benefits program. Expenditures relating to the geothermal relocation and community benefits program include, but are not limited to: 1. The costs of any necessary appraisals required under this program. 2. The payment of necessary fees and expenses. 3. The costs of the purchase of an affected dwelling and property in accordance with this chapter, if necessary. 4. The costs necessary to dispose of affected dwelling and property. 5. Expenditures for public purposes including road improvement,water infrastructure, land acquisition,parks and recreational facility needs, civil defense, and mass transit improvements. (A) Funds shall be expended in Lower Puna,which is defined as extending from Hawaiian Paradise Park Subdivision to Kalapana and including Orchidland Estates, `Ainaloa, Hawaiian Beaches, Hawaiian Shores, Kapoho, Pahoa, Nanawale,Leilani Estates, and other communities proximate to Pahoa. (B) Expenditures under this subsection shall be made in accordance with appropriations adopted by the Hawai`i County Council after receiving recommendations from the Planning Director. Program Objectives • 1. The Geothermal Relocation and Community Benefits Fund shall be administered in an efficient and responsible manner complying with all applicable ordinances and rules. 381 PLANNING GEOTHERMAL RELOCATION & COMMUNITY BENEFITS FUND Program Highlights • The Department has received one application for Community Benefits; and has not received any action on applications for Relocation. Program Measures FY 2022-23 FY 2023-24 FY 2024-25 Actual Budget Estimate Community Benefits 1 1 1 Dwellings Acquired 0 1 1 Dwellings Sold 0 1 1 Program Expenditures FY 2022-23 FY 2023-24 FY 2024-25 Actual Budget Request Community Benefits 327,240.00 -Operations - 1,000,000 1,000,000 Program Total 327,240.00 - 1,000,000 1,000,000 382 This page intentionally left blank HOUSING FUND HOUSING OFFICE OF HOUSING & COMMUNITY DEVELOPMENT Mission Statement To provide for the development of viable communities in Hawai`i County by providing decent housing, suitable living environments and expanding economic opportunities. Department Goals Administrative Division- To deliver services efficiently, effectively, and fairly to the public and to provide necessary support services to the Community Development, Community Engagement, Existing•Housing and Grants Management Divisions. Community Development Division To facilitate the development of housing opportunities that meets the needs of low- and moderate-income residents through community collaboration and data research, policy development and implementation, resource coordination,project development and compliance oversight. r Community Engagement.Division The Community Engagement is founded on pilina/relationships. The pilina amongst our team sets the foundation for collaboration with government and community partners to ensure Hawai`i Island residents have equitable access to needed services and • opportunities. Funding Source and Position Count Housing Fund $ 2,471,388 Housing Fund—Federal/County Split 30 Subsidy $11,919,180 Grant Revenue/Other 34 Grant Revenue $38,140,507 Other $ 2,043,152 Total Budget $54,574,227 Total Number of Positions 64 • 383 HOUSING OFFICE OF HOUSING & COMMUNITY DEVELOPMENT Department Goals (continued) Existing Housing Division To maximize the use of the existing housing stock within the County by offering expanded opportunities for low-income or moderate-income households for rental assistance and self-sufficiency programs. Create positive public awareness and expand the level of family, owner, and community support in accomplishing the OHCD's mission. Grants Management Division To provide for maximum community development opportunities through the use of funds from the U. S. Department of Housing and Urban Development(HUD), and other appropriate grants and programs. Program Description Administrative Division The Administrative Division is responsible for the accounting, clerical, and technology support services to the department. Community Development Division The Community Development Division is responsible for the data coordination,program/ policy compliance and support,project development and construction management for programs and projects that benefit low-to moderate-income residents, and asset management of County housing projects including maintenance and repair. The Development Branch provides project development and construction management support for County properties. The Planning Branch provides data coordination,program and policy compliance and support. 384 HOUSING OFFICE OF HOUSING & COMMUNITY DEVELOPMENT Program Description (continued) The Asset Management Branch is responsible for the oversight of County housing properties including annual inspections and general repair and maintenance activities to include the management of the Kula`imano Elderly Housing, Kaloko Housing Project (aka Na Kahua 0 Ulu Wini), and the 'Ouli `Ekahi Housing Project. Community Engagement Division The Community Engagement Division is responsible for working with the community in designing, implementing and managing programs to ensure residents have equitable access to services and opportunities and are ultimately less reliant on government assistance. The Special Programs Branch offers an array of federal, state, local and private funded programs to the community as well as leads different projects and is open to other opportunities that may arise that would meet community needs. •The Community Services Branch emphasizes and focuses on the importance of relationship building with external partners to strengthen trust and opportunities for learning and increased impact for families and communities on Hawai`i Island. Existing Housing Division The Existing Housing Division(EHD)manages the Office of Housing and Community Development's U.S. Department of Housing and Urban Development(HUD)Housing Choice Voucher(Section 8) Public Housing Agency Programs. There are five areas of operation within the EHD that meet federal regulatory program requirements. The Planning Branch develops and evaluates Administrative Rules for HUD funded Section 8 programs and is responsible for developing and submitting the Public Housing Agency's Annual and Five-year Plan in accordance with HUD guidelines. In addition, the branch conducts research and applies for additional funding and regulatory waivers to increase assistance to very low-income families. 385 HOUSING OFFICE OF HOUSING & COMMUNITY DEVELOPMENT Program Description (continued) The Rental Assistance Branch administers the Section 8 Housing Choice Voucher subsidies to eligible families. Special Purpose Vouchers Programs include additional funding targeted for special populations including HUD-Veterans Affairs Supportive Housing (HUD-VASH), Mainstream Vouchers for non-elderly persons with disabilities, Foster Youth Initiative Program, Emergency Housing Vouchers,Stability Vouchers, and the HOME Tenant-Based Rental Assistance Program. These programs assist income- eligible individuals and families to rent decent, safe, and sanitary housing in the private market. The Housing Programs Branch is responsible for Project Based Voucher (PBV) activities including selection for PBV assistance, requirements and monitoring of environmental reviews, subsidy layering and contracts. The Landlord Liaison program manages the landlord incentive program and provides support to landlords through landlord engagement opportunities. The Support Services Branch is responsible for conducting housing inspections and determining rent reasonableness. The branch provides clerical support services of both a general and virtual nature;provides office support assistance with a full range of clerical duties including data entry, filing,phone and front desk reception,bookkeeping, processing forms and maintaining supplies for the EHD. The Family Self-Sufficiency Branch administers the Section 8 Family Self-Sufficiency Program which develops strategies and coordinates resources that help program participants obtain employment enabling participating families to achieve economic independence and reduce dependence on welfare assistance and rental subsidies. Grants Management Division The Grants Management Division is responsible for the administration of county and federal grants, which primarily benefit low- and moderate-income persons. The Grants Administration Branch is responsible for the Community Development Block Grant (CDBG),HOME Investment Partnerships Program(HOME), HOME Investment Partnership Program—American Rescue Plan(HOME-ARP),National Housing Trust (HTF)Fund, Emergency Solutions Grant(ESG) Program, County Affordable Housing Production(AHP)Program, and other Grant Programs. 386 HOUSING OFFICE OF HOUSING & COMMUNITY DEVELOPMENT Program Objectives Community Development Division Development Branch 1. Provide project development and construction management oversight for 14 affordable housing projects. Planning Branch 1. Execute three affordable housing agreements. 2. Implement portions of HRS 201H delegated to the County of Hawai`i. 3. Provide 15 Fair Housing trainings for general audiences. 4. Provide one Fair Housing training for a non-/limited-English audience. 5. Recruit ten new landlords to attend the Fair Housing trainings. 6. Provide assistance to 100% of the Fair Housing inquiries referred to the County Fair Housing Officer. Asset Management Branch 1. Complete inspections of 24 County owned housing properties annually and complete necessary improvements. Community Engagement Division Special Programs Branch 1. Timely and Responsive Execution of Projects/Programs. a. Homelessness and Housing Fund. i. Complete on-going program and fiscal monitoring of the existing programs funded to ensure contractural obligations are met. ii. Release a Request for Proposal for the 2024-2025 funding. Have contracts in place in early 2025. b. `Ohana Zone Fund. i. Execute and manage the homeless services and resources contracts as required by State funding source. ii. Advocate for funding. c. Kukuiola Assessment Center and Emergency Shelter. i. Complete Phase I. d. Community Based Social Services Navigator Program. i. Management of the existing contract to ensure goals and objectives are met. 387 HOUSING OFFICE OF HOUSING & COMMUNITY DEVELOPMENT Program Objectives (continued) e. Residential Repair Program. i. Manage existing and new construction contracts. ii. Develop and coordinate activities and strategies to promote the program to both contractors and applicants. iii. Secure funding to support the sustainability of the program. f. Financial Empowerment Services (FES). i. Secure funding to support the sustainability of the FES. ii. Complete on-going program and fiscal monitoring of the existing and new services contract. Community Services Branch 1. Strengthen relationships with Existing Networks and Coalitions. a. Assist with the planning and participate in the quarterly Activate Puna events. b. Facilitate monthly Ho`owaiwai Network meetings. c. Partner with government and non-profit organizations for an annual career and/or resource fair. d. Actively participate in monthly coalition meetings including, but not limited to the Community Alliance Partners, Hui Laulima,Vibrant Hawai`i—Resilience Hubs and Partners in Development. e. Convene and facilitate the bi-monthly Coordinated Entry System meeting as required by the federal and state funded homeless programs. f. Actively participate in Pehea ka `Aina monthly meeting and quarterly events. Existing Housing Division 1. Maintain a 98% or greater utilization rate of HUD provided funding for the Housing Choice Voucher(Section 8)Program. 2. Implement strategies to maintain a 98% or greater utilization rate of the Housing Choice Voucher Program including Special Purpose Voucher types. 3. Increase authorized budget authority by applying for additional Housing Choice and Special Purpose Vouchers when they become available. 4. Provide services to 75 Housing Choice Voucher(HCV)program participants through its Family Self-Sufficiency (FSS)Program by June 30, 2025. 5. Increase the annual FSS graduation rate by 10%. 6. Increase participation in the HCV Homeownership Option Program to at least 15 participants by June 30, 2025. 388 HOUSING OFFICE OF HOUSING & COMMUNITY DEVELOPMENT Program Objectives (continued) 7. Achieve scores equaling "high performer stabs" on the Section Eight Management Assessment(SEMAP) annual rating certification by 2025. 8. Maintain a FSS Achievement Performance Score of 1=Best on the FSS Achievement Metrics (FAM). 9. Ensure administrative rules are updated annually and reflect current federal regulations and local policies. 10. Conduct annual Fair Housing training for staff,program participants and landlords. 11. Conduct timely inspections following current HUD standards to ensure that participating landlords are providing safe and suitable living conditions for program participants. Grants Management Division Grants Administration Branch CDBG 1. Fund,monitor and/or complete approximately eight CDBG projects in accordance with program regulations. Projects will primarily benefit at least 80% low- and moderate-income (80%AMI and below)persons. HOME 1. Fund, administer and/or complete approximately one HOME project in accordance with program regulations. The Project will benefit 100%low-income households (80% of AMI and below), 90% (of rental units and Tenant Based Rental Assistance- TBRA) for households at<60%AMI, AND 20% of rental units in projects of more than five HOME units for households at<50%AMI. HOME ARP 1. Fund, administer and/or complete approximately one HOME-ARP project in accordance with program regulations. The Project will benefit individuals or families from the following qualifying populations: Homeless, At-risk of homelessness, fleeing domestic violence, dating violence, seXual assault, stalking, or human trafficking,Veterans and families, and other populations with risk of housing instability. 389 HOUSING OFFICE OF HOUSING & COMMUNITY DEVELOPMENT Program Objectives (continued) NATIONAL HOUSING TRUST FUND 1. Fund, administer and/or complete one rental housing project in accordance with program regulations. The project will benefit 100% of extremely low-income (30% Area Median Income (AMI) and below)persons. AFFORDABLE HOUSING PRODUCTION FUND 1. Fund, administer and/or complete one affordable housing production fund project, in accordance with the program Administrative Rules. The project will benefit homeowners/renters, between below 30%to 140%AMI. Program Highlights Community Development Division • Ulu Wini Community Center Improvements o Completed expansion of the laundry room and nearly completed renovating the kitchen into a commercial kitchen. • Kamakoa Nui Workforce Housing Project: o Na Hale Makoa,.a multifamily rental project, received Low Income Housing Tax Credits (LIHTC) funding in February 2023, and was awarded Project Based rental assistance vouchers. o Completed a new master plan for the Karnakoa Nui Workforce Housing Project allowing for development of the next phase of infrastructure and opportunity for 668 new affordable housing units. o Completed a lease for a parcel for a new State Library in Waikoloa. o Completed negotiation for a civil engineering contract to install a new loop road at Kamakoa Nui. • 'Ouli `Ekahi Housing: o Completed a physical needs assessment for interior and exterior renovation of 25 housing cottages and assessment of the on-site wastewater treatment plant's remaining life span. • Kula`imano Elderly Housing Project: o Selected consultant to begin planning and design work to renovate the interior units to meet ADA requirements. • West Hawai`i Homeless Emergency Shelter: o Completed all shelter health and safety upgrades including the installation of a new solar water heater, water fountain,room fans, and security lighting. 390 HOUSING .�v..._....m.....�.,,._..»,...d..W..«m,. ..........._�....V....m....�.,�.,..,..,.... W..Ww..w..eu,............................�._.,....................�,�....... ..,.....,.e..Ka.. M...�.__... ..�..........>.._ .......�.,w.._ .........,,.,......,....1 OFFICE OF HOUSING & COMMUNITY DEVELOPMENT Program Highlights (continued) • Expedited building permits for Hale Na Koa 0 Hanakahi veteran's preference housing project near the University of Hawai`i at Hilo which commenced construction in 2023. • Began planning and design for the vertical construction of the Kukuiola Emergency Shelter in Kailua Kona which includes safe parking, 16 emergency shelter units, a community center with a certified kitchen, and combined restroom and shower facility. • Completed a planning study to evaluate Ainako and `O`okala Lands owned by the County for affordable housing. • Submitted and received County Council approval of a 201H application for 91-unit Hale 0 Mohouli affordable housing project in Hilo. • Began planning and design for upgrades to the Old Memorial Hospital in Hilo including reroofing the buildings, selective hazardous material abatements, exterior drainage work, and removal of selective trees causing damage to the facility. • Submitted and received County Council approval for a 201H application for Ho`omalu Workforce Rental housing, a 229-unit housing project in the Waikoloa Resort. • Processed one Affordable Housing Agreement. • Completed negotiation of a property management contract for the Homes of Ulu Wini Multifamily Housing effective July 1, 2023 and completed a property management agreement for the `Ouli `Ekahi housing site effective November 1, 2022. • Completed ground lease monitoring at 12 County supported affordable housing sites. • Provided 126 Fair Housing trainings island wide via WEBEX/ZOOM and recruited 344 new landlords to receive training on the Fair Housing Act. • Assisted 104 clients with Fair Housing inquires/issues. • Received over 1,131 clients who pursued information and resources located on the Fair Housing web page. Community Engagement Division Homeless • Coordinated Entry System—worked with homeless services providers, as required by federal and state homeless program funders,to ensure connectivity of those experiencing homelessness or are at-risk of homelessness to appropriate housing opportunities. 391 HOUSING OFFICE OF HOUSING & COMMUNITY DEVELOPMENT Program Highlights (continued) • Secured State of Hawai`i Ohana Zone funding. • Secured Federal Community Project Funding Grant to support the vertical construction cost of Kukuiola. Financial Empowerment Center • Secured two-year funding from the Cities for Financial Empowerment(CFE)Fund to support the implementation of the Financial Empowerment Fund. • Secured partnerships with ten committed referral partners. Community Engagement • Implemented Phase 1 of the Emergency Rent Assistance program. • Implemented the Landlord/Tenant Mediation program. • Implemented the Homeowner Assistance Fund program. Existing Housing Division • Administered approximately 2,175 Housing Choice Vouchers and achieved 100.6% utilization rate. • Administered approximately 300 special purpose vouchers for Veterans, foster youth, non-elderly disabled, and those experiencing or at-risk of homelessness. • Fifty-six families on contract with the Family Self Sufficiency Program in FY 2022- 23. • Thirteen participants in Homeownership Option Program are receiving mortgage subsidies. • Groundbreaking on two multi-family Project Based Voucher projects: Hale Na Koa on Kawili St. in Hilo, and Kaloko Heights on Hina Lath in Kona. • Executed Project Based Voucher HAP contracts for Project Based Vouchers for Papa`aloa Elderly Housing and Kaiaulu 0 Waikoloa. • Initiated a Landlord Incentive Program for the Emergency Housing Voucher Program and later expanded to Foster Youth Initiative vouchers,Veterans vouchers and Mainstream vouchers. This program resulted in over 100 new units available to program participants. 392 HOUSING OFFICE OF HOUSING & COMMUNITY DEVELOPMENT Program Highlights (continued) • HUD awarded ten additional HUD-Veterans Affairs Supportive Housing (HUD- VASH)vouchers and 15 new Stability Vouchers to Hawai`i County. • Staff attended training on upcoming Housing Opportunity Through Modernization Act(HOTMA) federal policy changes for program implementation in FY 2023-24. Grants Management Division The Hawai`i County OHCD is currently in the 2023 CDBG funding process.' Public hearings were conducted and completed to solicit project proposals from government and non-profit agencies. The Hawai`i County OHCD anticipates receiving $2,600,000 in CDBG funds. The Hawai`i County OHCD executed a Grant Agreement with U. S. Department of Housing and Urban Development(HUD) for 2022 CDBG funding for$2,695,481 and is in the process of completing the environmental reviews for its 2022 selected projects. In the past fiscal year, the CDBG funded projects that are in progress or have been completed include: • Mental Health Kokua: The construction of a facility sewer connection to three residential residences in Kailua-Kona along with kitchen and bathroom improvements were completed. • Kula`imano Elderly Housing Project Phase II: The construction of various improvements were completed. • West Hawai`i Emergency Shelter Improvements: The design and construction were completed. • Ulu Wini Low Income Housing Wastewater Treatment Plant: The design and construction to repair the plant were 60%complete. • Ulu Wini Low Income Housing Community Center Improvements: The design and construction of the laundry room and kitchen were 90% complete. • Hale `Ohana Domestic Abuse Shelter: The design and construction of the interior/exterior renovations were completed. • • West Hawai`i Domestic Abuse Shelter: The design and construction of the interior/exterior renovations were completed. 393 HOUSING OFFICE OF HOUSING & COMMUNITY DEVELOPMENT Program Highlights (continued) • Mental Health Kokua: The design and construction of a living room expansion, kitchen and bathroom renovation, roof replacement, and accessibility improvements to the Hilo Residential Housing Complex were 10% complete. • Mental Health Kokua: The design and construction of a living room expansion, kitchen, bathroom, and laundry renovations, flooring replacement, accessibility ramp installation, and solar water heater replacement to the Kona Residential Housing Complex were 10% completed. • West Hawai`i Emergency Shelter Improvements: The design and construction of a Photovoltaic system and other improvements to the Shelter were 10% complete. • Hamakua Youth Foundation: Phase I of this Improvement project includes the design and removal of hazardous materials, including foundation repairs were 10% complete. For the HOME Investment Partnerships Program (HOME),the Hawaii County OHCD: • Provided rental assistance to 86 families on its Tenant-Based Rental Assistance Payments Program; • Awarded the Kaloko Heights Affordable Housing Project which will provide 100 multi-family rental units; and • Awarded Habitat for Humanity Hawaii Island to construct three Self-Help Houses in the Puna area. For the National Housing Trust Fund (HTF) Program, the Hawai`i County OHCD: • Awarded the Kaloko Heights Affordable Project to construct a 100-unit multi-family rental housing project. 394 HOUSING OFFICE OF HOUSING & COMMUNITY DEVELOPMENT Program Measures Community Development Division FY 2022-23 FY 2023-24 FY 2024-25 Actual Budget Estimate #of affordable housing agreements executed . 1 3 3 #of affordable housing projects provided assistance 35 25 25 #of for-rent affordable housing units constructed 112 200 200 #of for—sale affordable housing units constructed 0 0 0 #of housing—related studies completed 0 0 1 #of FH awareness videos translated to another language completed 0 1 0 #of FH trainings for general audiences 126 15 50 #of FH trainings for non-/limited-English audiences+ 0 1 1 #of new landlords attending Fair Housing training+ 344 40 60 #of persons assisted with FH inquiries/issues 104 40 60 #of visitors to the County's dedicated Fair Housing 1,131 1,000 1,000 website #of projects assisted with construction management 5 2 5 +Workshop now held virtually Community Engagement Division* FY 2022-23 FY 2023-24 FY 2024-25 Actual Budget Estimate #of implemented safe parking site 1 1 1 #of FEC committed referral partners 5 5 0 #of FEC co-location sites 1 1 1 #of learning circle workshops conducted** 12 0 0 #of committed referral partners added to Unite 1 Hawai`i platform 0 20 0 *This table was previously identified as"Homelessness Branch" • **Replaced the virtual learning circles workshops with in-person services and resource events 395 HOUSING OFFICE OF HOUSING & COMMUNITY DEVELOPMENT Program Measures (continued) Existing Housing Division FY 2022-23 FY 2023-24 FY 2024-25 Actual Budget Estimate Amt of funds Administered through the Housing 23,367,033 28,000,000 30,000,000 Choice Voucher Program Housing Choice Voucher Program: %of funds utilized(total amount of rental assistance 98% 98% 98% used as a percent of the budget authorized) Tenant Based Rental Assistance Program: %of funds utilized(total amount of rental assistance 68% 81% 90% used as a percent of the budget authorized) Section 8 Family Self-Sufficiency Program: 56 75 100 #of participants on contract with program Section 8 Homeownership Program: #of participants who purchased a home through the 12 13 15 program Grants Management Division FY 2022-23 FY 2023-24 FY 2024-25 Actual Budget Estimate $of grant funds received for the County. Solicit CDBG$2,600,000 project proposal,review,rank,rate,make HOME$0 recommendations for approval for grants and execute $2,695,481.00 HOMEHTFARP$0 $2,600,000 grant agreements WIOA** Spend down CDBG funds to comply with HUD's $4,023,299.63 <1.5 $4,020,759 ratio of grant amount to balance by April %of CDBG funds that will benefit persons earning less than 80%of the median income as established by 100% 100% 100% HUD #of HOME-ARP rental or for-sale units for the families or individual of the HOME-ARP qualifying 0 6 6 populations _ %of HOME funds that will benefit persons earning less than 80%of the median income as established by 100% 100% 100% HUD %of HTF funds that will benefit persons earning less than 30%of the median income as established by 100% 100% 100% HUD #of HUD projects administered/monitored 17 13 13 396 HOUSING OFFICE OF HOUSING & COMMUNITY DEVELOPMENT Program Expenditures FY 2022-23 FY 2023-24 FY 2024-25 Actual Budget Request Number of Positions 60 64 64 Salaries and Wages 3,855,049.56 4,432,640 5,278,448 Operations 33,201,816.20 36,567,049 44,929,223 Equipment 60,783.29 704,098 484,773_ Program Total 37,117,649.05 41,703,787 50,692,444 397 • HOUSING KULA'IMANO ELDERLY HOUSING FUND Program Expenditures FY 2022-23 FY 2023-24 FY 2024-25 Actual Budget Request Operations 512,249.02 530,385 620,346 Equipment 5,477.93 14,150 13,660 Kulaimano Repl Reserve Acct - ! 21,176 50,000 Program Total 517,726.95 565,711 684,006 • • 398 HOUSING 'OULI 'EKAHI HOUSING FUND Program Expenditures FY 2022-23 FY 2023-24 FY 2024-25 Actual Budget Request Operations 360,371.46 405,434 637,339 Equipment - 9,000 6,780 `Ouli`Ekahi Housing Proj Repl Reserve Acct - 28,746 59,400 Program Total 360,371.46 443,180 703,519 • 399 I HOUSING OFFICE OF HOUSING & COMMUNITY DEVELOPMENT Personnel Position Summary FY 2022-23 FY 2023-24 FY 2024-25 Position Title Actual Budget Estimate Housing Administrator 1 1 1 Assistant Housing Administrator 1 1 1 Account Clerk 3 3 3 Accountant I 1 1 1 Accountant II 3 3 3 Accountant III - 1 1 Accountant IV 1 - - Administrative Services Officer I - 1 1 Clerk II 2 2 2 Clerk III 2 2 2 Housing&Community Dev Specialist I 1 2 - Housing&Community Dev Specialist II 3 4 3 Housing&Community Dev Specialist III 9 9 12 Housing&Community Dev Specialist IV 8 7 7 Housing&Community Dev Specialist V 10 10 10 Housing&Community Dev Specialist VI 3 4 4 Housing&Community Development Technician II 3 2 2 Housing Administrative Assistant 1 1 1 Housing Quality Standards Technician III 2 3 3 Private Secretary 1 1 1 Senior Account Clerk 2 2 2 Special Program Coordinator 1 1 1 Human Resources Technician II - 1 1 Student Helper I 2 2 2 Total 60 64 64 400 HOUSING OFFICE OF HOUSING& COMMUNITY DEVELOPMENT Miscellaneous FY 2022-23 FY 2023-24 FY 2024-25 Actual Budget Estimate Fringe Benefits FICA 270,989.50 320,682 365,172 State Retirement System 863,322.39 1,006,061 1,145,638 Health Fund 433,438.77 544,950 620,554 Workers Comp 81,402.25 125,000 225,000 Total Fringe Benefits 1,649,152.91 1,996,693 2,356,364 Other Costs Provision for Compensation Adjustments - 5,000 5,000 Provision for Training - - 17,694 Ulu Wini Repl Reserve Acct - 238,060 115,200 Total Other Costs - 243,060 137,894 Total Miscellaneous 1,649,152.91 2,239,753 2,494,258 • 401 This page intentionally left blank GEOTHERMAL ASSET FUND PLANNING GEOTHERMAL ASSET FUND Mission Statement The Geothermal Asset Fund shall be funded by payments made by Puna Geothermal Venture, a Hawai`i Partnership, its successors or assignees and the State of Hawai`i for the purpose of compensating persons impacted by geothermal energy development activities pursuant to the provisions incorporated in Geothermal Resource Permit No. 2. Department Goals The Planning Commission is authorized to direct the payment of money from the Geothermal Asset Fund to claimant(s)whom the Planning Commission finds has been adversely impacted by activities authorized or unauthorized by Geothermal Resource Permit No. 2, issued by the County of Hawai`i, and to authorize payment for community approved geothermal impact mitigation projects within the District of Puna. Program Description All Claims for release of monies from the Geothermal Asset fund will be presented to and reviewed by a Profession Claims Adjuster, who will then present its fmdings and recommendations to the Planning Commission. The Planning Commission will review these findings and then render a decision. Program Objectives The Geothermal Asset Fund shall be administered in an efficient and responsible manner complying with all applicable ordinances and rules. Program Highlights No new claims to the Geothermal Asset Fund were submitted in FY 2022-23. Funding Source and Position Count Geothermal Asset Fund $50,000 Geothermal Asset Fund Grant Revenue - Grant Revenue/Other Total Budget: $50,000 Total Number of Positions 402 PLANNING GEOTHERMAL ASSET FUND Program Measures FY 2022-23 FY 2023-24 FY 2024-25 Actual Budget Estimate Claims 0 1 1 Program Expenditures FY 2022-23 FY 2023-24 FY 2024-25 Actual Budget Request Operations - 50,000 50,000 Program Total - 50,000 50,000 403