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HomeMy WebLinkAboutCOM 0178.003 2024-2026 J�ZV OFy,;; C. Kimo Alameda, Ph.D. **1;-1. .• Gerald A.Takase Mayor :# Director • r: William V. Brilhante, Jr. Managing Director ;�» -.` ............ Merrick Nishimoto Deputy Managing Director County of H awa i`i Department of Liquor Control Hilo Lagoon Centre, 101 Aupuni Street,Unit 230,Hilo,Hawaii 96720-4261 (808)961-8218 • Fax(808)961-8684 tv Q E-Mail: cohdlc@hawaiicounty.gov C c May 8, 2025 _ -t Honorable Holeka Goro Inaba, Council Chair and Members of the Hawai'i County Council r Hawai'i County Council i 25 Aupuni Street Hilo, Hawai'i 96720 Dear Council Chair Inaba and Council Members, The Department of Liquor Control (Department) submits this progress report to Audit Report 2025-01 (dated March 3, 2025).1 The audit did not find any laws were broken, did not find any wrongdoing, and after reviewing travel records did not find expenses related to travel to be unreasonable. However, the audit did make three recommendations to the Department to help formalize procedure, establish safeguards to limit liability, and ensure proposed travel is necessary and cost-effective. Recommendation 1: Establish a Department-Level Travel Policy. Progress: As of May 1, 2025, the Liquor Commission reviewed the department-level travel policy. The Department appreciates the Office of the Auditor providing a travel policy template for our use. The travel policy will go into effect July 1, 2025. Recommendation 2: Prioritize Travel on a Need-Based and Role Specific Framework. Progress: As stated above, the Department established a department-level travel policy. This tailored guidance recognizes the Department's role in a highly specialized regulatory environment and will assist the Department remain consistent with County-wide administrative policies and procedures it has been following. As published on pages 32-34 of Audit Report 2025-01 (March 3, 2025),the Department has and will continue to prioritize travel based on multiple factors. This includes factors such as need and role framework. Comm. �• Ref. To: 1 This progress report is submitted pursuant to Resolution 548-24(Draft 2). Ref. Dote _ 1 2 2025 Hawaii County is an Equal Opportunity Provider and Employer Chair Inaba and Members of County Council Page -2- May 8, 2025 Recommendation 5a: Limit Attendance to Less than Quorum During Travel. When a larger party is deemed necessary, the Department should coordinate with the Office of the Corporation Counsel to issue an event specific reminder to Board and Commission members not to discuss board business. Recommendation 5b: Provide Sunshine Law and Ethics training to all members. Progress: The Department coordinated with the Office of the Corporation Counsel and the Office of the Auditor in 2024. The Office of the Corporation Counsel will provide reminders to Board and Commission members not to discuss board business. Additionally, recommendation 5B is the direct result of a response from the Department of Liquor Control and the Office of the Corporation Counsel and was re-implemented in 2024. If there are any questions or concerns about this progress report,please feel free to contact me. Respectfully, era d Takase ctor cc: C. Kima Alameda PHD., Mayor William V. Brilhante Jr., Managing Director Diane Nakagawa, Finance Director Jon Henricks, County Clerk Wil Okabe, Chair Liquor Commission Sidney Fuke, Chair Liquor Adjudication Board Tyler J. Benner, Legislative Auditor TITLE:COUNTY OF HAWAI'I, DEPARTMENT OF LIQUOR CONTROL TRAVEL POLICY EFFECTIVE DATE:[To be filled] REVISED EFFECTIVE DATE: [To be filled] 1.0 GENERAL 1.1 Purpose The County of Hawai'i Department of Liquor Control (DLC or Department) operates in a highly specialized regulatory environment that requires personnel (staff, Liquor Commissioners, Liquor Adjudication Board Members, volunteers) to engage in training, conferences, inter-agency collaboration,and professional development. The DLC follows existing,overarching,County travel policies,taking into account applicable State and County laws and County guidelines. Based upon the DLC's highly specialized role, there are unique considerations as follows: Licensing/Regulatory/Enforcement Training Needs: Personnel must remain informed on evolving federal, state, county, and international liquor laws,enforcement strategies, and best practices, often requiring off-island and out-of-state, travel. Role-specific training ensures proper alignment of knowledge with assigned duties, especially where job functions involve enforcement, licensing, adjudication support, or policy creation and interpretation. Enforcement Operations: Investigators and enforcement personnel may need to travel to conduct or coordinate investigations, conduct or coordinate inspections, attend hearings, or participate in law enforcement operations across the island, on other islands,out of state,and across jurisdictions. Commission and Board Participation: Liquor Commission and Liquor Adjudication Board Members may need to attend legally mandated or recommended training hosted by external agencies. Open meeting laws necessitate careful consideration to prevent over-participation and other risks, and to protect the integrity of these bodies and the individuals participating in travel. Increased Accountability: Establishing a formal policy assists in minimizing risks, promotes transparency, and ensures compliance with County fiscal guidelines. The purpose of this Department-level policy is to provide tailored guidance while remaining consistent with County-wide administrative policies and procedures. Page 1 of 11 1.2 Table of Contents 1.0 GENERAL 2.0 DEPARTMENTS/DIVISIONS AFFECTED 3.0 REFERENCES 4.0 DEFINITIONS 5.0 POLICY 6.0 PROCEDURE 7.0 RESPONSIBILITIES 8.0 APPENDICES 2.0 DEPARTMENTS/DIVISIONS AFFECTED This policy and procedure shall apply to all personnel of the County of Hawaii Department of Liquor Control,including staff,Members of the Liquor Commission,Members of the Liquor Adjudication Board, attorneys assigned to the Department, and volunteers engaged in official business that requires travel. Other departments may refer to this policy for best practices. All travel must comply with applicable County policies and procedures, and it is the responsibility of the traveler to ensure compliance with all relevant travel policies. 3.0 REFERENCES Hawai'i Revised Statutes(HRS)Chapter 281 provides the statewide regulatory framework for intoxicating liquor. Other sections of the HRS as applicable. County of Hawaii Charter — Provides the structural framework for County departments, including provisions governing the Department of Liquor Control, the Liquor Commission, and the Liquor Adjudication Board. Sections 7-3.1 through 7-3.5 define the authority, roles, and responsibilities of the department and its oversight bodies. Hawaii County Code—Contains the codified laws of the County, including Article 16 which governs travel,departmental authority,and fiscal responsibility. County of Hawaii Accounting Manual — (p.103.1) Sets expectations for internal controls, documentation, authorization of transactions, and accounting integrity. Emphasizes management's duty to maintain effective systems of internal controls over assets, expenditures,and reporting. Hawaii County Vehicle Use Policy - Establishes the appropriate use of County vehicles, which applies to departmental travel activities. County of Hawaii Purchasing Card Guidelines-Regulates allowable expenses, use of County-issued credit cards,and procurement practices during travel. Page 2 of 11 Collective Bargaining Agreements(CBA)—When applicable,travel authorizations and reimbursements are also subject to the terms negotiated under relevant public sector union agreements. 4.0 DEFINITIONS Authorized Travel Expenses: Expenses incurred in the course of approved official business, which may include airfare, lodging, meals,transportation, mileage, registration fees, business- related communications,and incidental expenses such as parking and tips.These must conform with the Hawaii County Code and are subject to procedural oversight by the Director of Finance. Board Members:Members of the Liquor Adjudication Board. Commissioners:Members of the Liquor Commission. Department: The County of Hawai'i Department of Liquor Control, also referred to as DLC or Department. Department Head:The Director of Liquor Control(or designee). The individual responsible for assuring that travel under their purview is necessary, properly documented,and consistent with budget availability. The department head may also delegate approval authority as permitted under County rules. Meal Allowance: Reimbursement for meals when travel is required for official business, particularly when overnight travel or out-of-district travel occurs. Rates and eligibility are governed by the County Code and collective bargaining agreements,with receipts or affidavits typically required. Personnel: Employees and staff of the County of Hawaii Department of Liquor Control, Members of the Liquor Commission, Members of the Liquor Adjudication Board, attorneys assigned to the Department,and volunteers Travel Status: The conditions under which County personnel, including officers, employees, members of boards, committees, commissions, and volunteers are deemed to be conducting official business away from their regular place of business and while traveling to and from such official business locations. Travel Authorization:The required approval process for all in-State and out-of-State travel. In- State travel for County employees must be approved by the Mayor (or designee); out-of-State travel requires a written request and an itinerary and must be approved bythe Mayor(or designee) for executive branch personnel.Travel authorization ensures that the trip is necessary,expenses are reasonable,and funds are available. Page 3 of 11 5.0 POLICY 5.1 Policy Statement The County of Hawaii Department of Liquor Control shall reimburse reasonable and necessary travel expenses incurred by its employees, Commissioners, or Adjudication Board members in the performance of official business, in accordance with Article 16 of the Hawaii County Code. All travel must be pre-approved, comply with applicable County policies and procedures,and be conducted in a cost-effective manner consistent with the County's fiduciary responsibilities. Travel shall only be approved when there is a public purpose and alignment with official duties. The department shall ensure that travel is justified, funds are available, and expenses are appropriate and reasonable under the circumstances. 5.2 Payment of Travel Expenses 5.2.1 Authorization for Travel Travel will comply with applicable County policies and procedures. In-State travel must be approved by the Mayor or designee, while out-of-State travel must be requested in writing, include a travel itinerary, and be approved by the Mayor or designee. The Department Head is responsible for assuring the necessity of travel, the availability of funds,and the appropriateness of anticipated expenses. Alt travelers must receive travel authorization prior to incurring any expense or making travel arrangements. Travel for training purposes must also conform with the County's training policies. 5.2.2 Length of Travel Expense Payable Travel time is generally limited to the time reasonably required to conduct official business. Documentation supporting the duration and nature of the business (e.g., agenda or itinerary)must be attached to the travel request. Personal travel or extensions unrelated to official business will not be reimbursed. 5.2.3 County of Hawaii Purchasing Card(PCard) A County of Hawaii Purchasing Card may be issued to employees. In addition to other authorized Pcard uses, the Pcard may be used for the following types of travel-related expenses when properly approved and necessary: Registrations involving travel Airfare Hotel and/or other commercial accommodations(including baggage fees) Car rentals Taxi, rideshare or other transportation(e.g., Uber,Lyft, public transportation) Fuel or electric vehicle charging for rental or County vehicles while in travel status Tolls and ferries Internet/data service fees Page 4 of 11 All permissible travel-related purchases must be accompanied by detailed receipts. If receipts are not available, a Missing Travel Receipt Report must be submitted. Credit cards may not be used for travel-related purchases except where authorized. Employees must ensure all purchases comply with this policy and are made in the best interest of the County. Misuse of the PCard is subject to disciplinary action, including possible revocation and further consequences. 5.2.4 Airfare&Lodging Airfare: Economy coach class airfare for most business travel is preferred. First class or business class airfare is not normally reimbursable and must be pre-approved by the Department Head, in accordance with Hawaii County Code §§ 2-97 and 2-98, as applicable. When applicable, employees should select the most cost-effective fare, taking into account layovers and flight durations. Baggage fees: Reasonable fees for checked baggage will be reimbursed. Receipts are required. Lodging: Lodging expenses are reimbursable when travel requires an overnight stay.The most economical rate available should be selected. If accompanied by other travelers, expenses must be proportionally allocated and documented. Itemized hotel receipts are required. Credit card receipts alone are not sufficient.Travel sites offering discounts (e.g., Expedia, Priceline) may be used but travelers are responsible for documenting terms and ensuring cancelation/refund provisions are honored if necessary. 5.2.5 Rail or Other Commercial Travel Travel by train or other commercial transportation is permitted when it is the most practical and economical option. 5.2.6 Meals and Personal Expenses Meal costs may be reimbursed by per diem or actual expense(including tips),depending on the traveler's choice. Non-overnight meat allowances are only permitted for inter- district travel and are capped at specific rates:$5 for breakfast,$8 for lunch,and$15 for dinner,with time-of-day and distance qualifications. Receipts or affidavits must be submitted.Excess meal advances must be returned within five working days after travel completion. 5.2.7 Mileage and Parking Mileage reimbursement may be approved when a personal vehicle is used for official business,and County vehicles are not available or practical.Reimbursement shall be at the highest rate allowed under any collective bargaining agreement.Parking fees are also allowable with receipts. Page 5 of 11 5.2.8 Use of County Vehicles County vehicles shall be used for travel when available and practical. If unavailable, personal or rental vehicles may be authorized at the Department Head's discretion. Vehicle use must comply with the County's Vehicle Use Policy. 5.2.9 Rental Cars Rental car use is permitted when necessary and cost-effective. Costs shall not exceed $75 per day unless justified. Use for incidental personal needs (e.g., meals) is acceptable, and insurance must be waived if County coverage applies. 5.2.10 Other Travel-Related Incidentals Allowable expenses include: Airport parking Internet or phone charges used for official business Registration or secretarial fees Other expenses relating to the conduct of official business 5.2.11 Other Business Expenses While Traveling Expenses that support official duties—such as business telephone calls,facility fees,or incidental costs related to meetings or conferences—are allowable with prior approval and proper documentation. 5.3 Out of Country Travel International travel must be pre-approved by the Mayor or designee. A written request shall include justification, purpose, and itinerary, and be submitted at least 30 days in advance.Additional County policies may apply for out-of-country travel. 5.4 Unauthorized Expenses The following are not eligible for reimbursement: Alcoholic beverages Room service(unless pre-approved) Entertainment unrelated to official business Airline or travel insurance Personal travel costs or vacation extensions Duplicate payments Excessive or unreasonable expenses without written justification 5.6 Penalties for Fraud,Abuse,and Policy Violations Improper use of public funds, misrepresentation of expenses, or failure to follow this policy may result in disciplinary action, up to and including termination.Violations may Page 6 of 11 also be referred to the Office of the County Auditor, Risk Manager, Hawaii Police Department or Prosecuting Attorney. 5.7 Travel Procedures for Non-Employees Non-employee travel must be pre-approved and must comply with applicable County policies. Requests must be submitted in advance. Reimbursements will be processed only upon submission of itemized receipts and documentation supporting the business purpose. 6.0 PROCEDURE 6.1 Pre-Travel Authorization Process I 1. Travel Considerations and Justifications Travel will take into account operational needs and the duties and responsibilities of the traveler, as outlined in the Department's Training Justification &Travel Matrix(Appendix A). This ensures training and travel serve a public purpose and are consistent with the individuals'role. 2. Initial Approval by Department Head The Director of Liquor Control(or designee)shall determine: That travel is necessary for official business, That funds are available, That expenses are reasonable and appropriate under the circumstances, That the employee's participation is appropriate per their role 3. Compliance with Article 16 of the County Code In-State Travel must be approved by the Mayor (or designee) in accordance with Hawaii County Code§2-94(a). Out-of-State Travel requires a written request, an attached itinerary, and prior approval from the Mayor(or designee). Training-related travel must also comply with the County's HR-administered training policy. 4. Open Meeting Law Coordination For travel involving Commissioners or Board Members: A quorum check must be conducted to determine if Sunshine Law risks apply. If a quorum is possible,the Department must consult Corporation Counsel,who will issue an event-specific legal memorandum. Page 7 of 11 6.2 Travel Booking and Expense Controls Once travel is approved,travelers may proceed to book using authorized systems and vendors,in compliance with County fiscal policies. If a Pcard is used, its use must follow all Department and County rules,and purchases must be supported with itemized receipts. 6.3 Post-Travel Documentation 1. Expense Reporting Within five working days of return,the traveler must submit: A Certificate of Travel and Claim for Expense to the Department and Director of Finance, Receipts or affidavits for reimbursable expenses,and Repayment of any unused travel advances 2. Written Travel Summary For out-of-state conferences,training,or workshops,a written report must be submitted within thirty(30)days of return,discussing the subject matter covered and the benefits of attendance. It may be an individual or group report.This report must be submitted to the Mayor. When appropriate,Commissioners and/or Board Members shall work with the Department Head to place training events attended on future agendas for transparency, discussion, and information sharing. If applicable, reports about conferences,training,or workshops for train-the-trainer may also discuss how it applies to department operations and/or recommended changes or improvements. 7.0 RESPONSIBILITIES The Department Head is responsible for oversight and compliance with this policy.Delegated staff, including supervisors and administrative personnel, are responsible for ensuring pre- approval, policy compliance,appropriate recordkeeping,and expense reimbursement. Personnel who travel are accountable for understanding and complying with all applicable County policies and procedures. 8.0 APPENDICES Appendix A:Travel Justification&Training Matrix Page 8 of 11 APPROVED BY: Corporation Counsel Date (Form and Legality) Director—Department of Liquor Control Date Liquor Commission Chair Qpt`°ra` Date eeds re 001.1 ��aK�ng Liquor Adjudication Board Chair Date 1 Page 9 of 11 co ,e— a) co r- ;C] bA a) U U `+— C V O O .L C O c) -C U ca [6 (p a— m c a) o — > a) a) a) 6i m 'a 0. bA i.. CO t .' 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