HomeMy WebLinkAboutCOM 0021.079 2002-2004
Harry Kim s~+?
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Mrryor Alan R. Parker
F,xea+live on Aging
•'O~~M'+
County of Hawaii
OFFICE OF AGING
I Iilo Lagoon Centre, 101 Aupuni Shee4 Suite 342, Hilo, Hawaii 9672U-4262
Phone (808) 961-8600. Fax (808) 961-8603
Hanama Place, 75-5706 Kuakini Highway, Suile 106, Kailua-Kona, Hawaii 96 7 411-1 7 5 1
Phone (80R) 3273597 • Fax (808) 3273599
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DATE: August 26, 2003 c0~ ~ ~
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TO: James A. Arakaki, Council Chair
and Council Members . -
- ~ -
VIA: Deann~ Sako, Controller ~ ~
s.k'~lw"t~' j
FROM: ~~~P,lan Parker, Executive on Aging
RE: FINAL REPORT
Compliance with Ordinance No. 0-'F-S~ Section 7(1)
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Name of Grant Program: Retired and Senior Volunteer Program
Grantor: Corporation for National Service
County Grantee Department or Agency: Hawaii County Office of Aging
Grant No.: 01SRPH1086
Amount of Grant: $79,325.00
Amount of County Match $39,200.00
County Revenue Account Numbers: #3301.14
County Expenditure Account Numbers: #010-481-5482.02
Grant Period: July 1, 2002 to June 30, 2003
Purpose of Grant: To provide volunteer opportunities for individuals 55 year of age or
older.
Final report required by grantor: See attached report
Should you have any questions please contact Pauline Fukunaga at 961-8600.
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Comm. No. Z' • ~ -1
Ref. To: ~
Ref. Date ~ f__11ll1!_
eln Area Agencp on Aging
S ' Natlolt8~ Senior .SCI-VICC COrpS i rnu~~iK,~iliil:
Project Progress Report ' N t."r"""
psttc1t;t:
Sponsor: Hawaii County Office of Aeing_ Project Name: RSVP of Hawaii County
Address: 34 Rainbow Dc, Room 10] Project Director: H. Stuart Keams, Jr_
City/State/Zip: Hilo, HI 96720 _ Telephone: 961 - 8730 ext.
Fax: (808) 961 - 8709 Email rsyp(rr~co.hawaii.hi.us
Grant Number: OISRPHI086 Period Covered by This Report
From: 07 / Ol / OZ q'o: 06 / 30 / 03
Circle Quarter s) of Bud e[ Period 1 2 3 4 )1 na n Y na n v
A. Program Covered by This Report (Circle): RSVP FGP SCP
B. Program of National Significance (PNS: _
C'. Demonstration Grant:
Overview
The National Senior Service Corps Project Progress Report (}'PR) is used by project sponsors/project directors to report grant activities and progress.
Frcyucncy of reporting is determined during the giant approval process. 71te PPR does not report financiaVbudget progress, which is reported through
Financial Status Reports.
l~he Project Progress Report consists o(four (4) sections
Section 1: Work Plan Acwmplishments and Progress
Section 2: Challenges Encountered
Section 3. Other Significant Activities
Section 4. 'fe~hnical Assistance Requested
Instructions
Please wmplete each of the following four sections.
Additional pages and related materials may he attached a5 needed.
Contact your Corporation for National Service State Office with questions.
Send completed report with original signatures to your Corporation for National Service State Office within 30 days of wmple[ion of the reporting
eriod.
Section 1: Work Plan Accom lishments and Pro ress
Updated Work Plan: Attach approved project work plans from Part III, Section C of the grant application with Columns C
and D completed to reflect accomplishments and progress during this reporting period.
Section 2: Challen es Encountered
Reference: National Senior Service Corps Grant Application - NSSC Form 424, Part 111 & 424W.
In narrative format, please report any challenges encountered during this reporting period in the categories listed below. Be
sure to include whether challenges have been resolved or remain unresolved and plans to address them.
A. Project Service Area C. Project Planning
B. Community Needs D. Organizational Capacity and Suslainability
The most significant challenge has been with the implementation of the "No Child Left Behind" law in the
elementary schools. Most "failing" schools have contracted for a reading program which effectively eliminates or
restricts the use of RSVP reading tutors due to certification and scheduling requirements. This has resulted in
fewer RSVP tutors and fewer tutoring hours. Some schools have reassigned volunteers to assignments in support
of the reading effort rather than direct tutoring. Others have effectively eliminated the volunteer assignments.
CNCS Form A-1020 Expiration Date: May 31, 2003
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Section 3: Other Si niticant Activities
lnstruc[ions: Use this section to describe other significant activities not addressed elsewhere in [his report, such as special
events, funding and resource development successes, awards bestowed on [he project and/or its volunteers, public relations,
media attention, new station development activities, and new collaborations with co-located national service projects and other
noteworthy developments.
The majority of volunteers continue to serve at on-going assignments such as in the various Elderly Division
programs, the University of F{awaii at Hilo, The County information booth, the Downtown Improvement
Association's Kiosk, the Police Department, Mass Transit, hospitals and schools islandwide, Hawaii Island Adult
Care and care homes, museums, the YWCA, and many more. With the opening of the new County building, a
second County information booth was added on. Also, the popular Aloha Friday airport entertainment which was
stopped after the September 1 I'h attack is now operational.
RSV P volunteers also responded to special projects which needed shorter term more intensive help during the
year. The single largest of these was assisting the islandwide Kiwanis Keiki Kokua school supplies collection.
More than 200 volunteers islandwide provided more than 2,000 hours to this project. Some of the other special
projects carried out with RSVP assistance included the Kupuna Games, Blood Banks and blood donor recruitment,
Volcano Rim Run, Christmas Gift Vdrapping at Sears, CPR Saturday, many mass mailings for private non-profit
agencies, Keep America Beautiful, Police Weck, UHH Basketball Tournament, Big Island Marathon, AIDS
Bikeathon, American Diabetes Walkathon, and many more.
Section 4: Technical Assistance Re nested
/res(ruc!lons: Describe non-monetary assistance requested from [he Corporation for National Service regarding management
and support of the project and its volunteers.
None
Pubbc reporting burden (or this crolledion of information is estimated to avenge 9 6 hours per submission, including reviewing instructlons, gaWering and maintaining the
data needed and completing the farm. Comments on the burden or content of the insmunrnt may be sent Io the National Senior Service Corps, Room 941 J, Corporation
for Natwnal Service, 1201 New York Avenue, N W, Washingtoq DC 20525
5 C.F.R. 1320. 5(bx2Ni). Project sponsors are not required b respond to the collection of in(ortnalion unless it displays a currently valid OMB control number, which is
indicated below.
Signature of ro'ect ' ector Sign e f Sponsor xec ~ve
a7/?
Date _ T ed Name: Alan Parker
Title: Executive on A in Date: `
CNCS Form A-1020 Expiration Date: May 31, 2003
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PROJECT PLANNING AND REPORTING WORKPLAN
A licant Or anization: Hawaii Count Office of A in ,RSVP of Hawaii Count
Period Covered: Startin :7/1/02 Endin :6/30/2003
PROJECT PLANNING PROJECT REPORTING
GOALS AND OBJECTIVES DATE ACTUAL PERFORMANCE DATE
I. OUTCOME GOALS
Goal 1: Senior Wellness
To provide a spectrum of seniors 55 years and older the July '02 Completed. (see below) 6/30103
opportunity to enhance their mental and physical & ongoing
wellness by remaining productive as RSVP volunteers
helping to address community needs.
Objectives:
1. Maintain the budgeted level of volunteer involvement. July '02 1.
a. Maintain at least 1100 RSVP volunteers & ongoing a. 1,533 served during the year. 6130/03
by recruiting new volunteers to replace
dropouts.
b. Provide at least 130,000 hours of June '03 b. Total 175,787.5 hrs. 6130/03
volunteer service.
1st Quarter - 32,500 hrs. 1st - 38,671 hrs.
2nd Quarter - 3,500 hrs. 2nd - 37,316 hrs.
3rd Quarter - 32,500 hrs. 3rd - 53,336 hrs.
4th Quarter - 32,500 hrs. 4th - 46,464.5 hrs.
c. Maintain at least 170 volunteer stations. c. 186 volunteer stations 6/30/03
2. Involve a spectrum of volunteers. July '02
a. Maintain 20% male volunteers 8 ongoing a. 20.2% 6130/03
b. Maintain 70% minority volunteers b. 78.5% 6/30/03
c. Maintain 25% low income volunteers c. 28.0% 6/30/03
3. Enhance the mental and physical wellness April '03 3. Evaluation survey completed & analyzed 3/31/03
of seniors 55 years and older through
productive volunteer work.
a. 90% of volunteers responding to the a. Analysis of evaluation 3/31/03
annual RSVP evaluation will indicate;
1. Liking their volunteer work. 1. 99.6%
2. Their volunteer time is productive. 2. 99.1
3. Their volunteer work is appreciated. 3. 98.9%
4. Volunteering betters their lives. 4. 99.4%
b. 90% of volunteer station su ervisors b. Anal sis of evaluation 3/31/03
PROJECT PLANNING AND REPORTING WORKPLAN
A licant Or anization: Hawaii Count Office of A in , RSVP of Hawaii Count
Period Covered: Startin :7/1/02 Endin :6/30/2003
PROJECT PLANNING PROJECT REPORTING
GOALS AND OBJECTIVES DATE ACTUAL PERFORMANCE DATE
responding to the annual RSVP evaluation
will indicate;
1. The performance of their volunteers is good 1. 89%
or excellent. 2. 99.1
2. The skills and talents of volunteers are 3. 99.1%
being used effectively. 4. 100%
3. The morale of their volunteers is good or
excellent.
4. The volunteers' service benefits the agency.
Goal 2: Home Delivered Meals July '02 Completed (see below) 6130103
Contribute to approximately 200 homebound elderly 8 ongoing
avoiding premature institutionalization by helping to
maintain their health through the provision of a
nutritious meal daily.
Objectives:
1. Assist the Hawaii County Meals on Wheels (MOW) July'02
in the packaging & delivery of approximately 8 ongoing
2200 nutritious meals to homebound elderly monthly.
a. Maintain an average of 15 volunteers in a. 32 volunters served in MOW 6/30/03
MOW.
b. Maintain an average of 250 volunteer hours b. Averaged 81 hrs./mo. Two nearly full-time 6/30/03
monthly for MOW. vols. Left program & could not be replaced.
2. The Hawaii County Nutrition Program will June '03 2. HCNP reported that 552 homebound
report that approximately 200 homebound elderly elderly avoided premature
avoided premature institutionalization due to institutionalization due to nutritional
nutritional deprivation partly as a result of MOW's deprivation partly as a result of RSVP vols.
RSVP volunteers.
Goal 3: Congregate Meals July '02 Completed (see below) 6/30!03
Contribute to approximately 1,200 elderly individuals' & ongoing
overall health and well-being by improving their nutritional
status, social well-being, and ability to remain independent
in the communit .
PROJECT PLANNING AND REPORTING WORKPLAN
A licant Or anization: Hawaii Count Office of A in ,RSVP of Hawaii Count
Period Covered: Startin :7/1/02 Endin :6/30/2003
PROJECT PLANNING PROJECT REPORTING
GOALS AND OBJECTIVES DATE ACTUAL PERFORMANCE DATE
Objectives:
1. Assist the Hawaii County Nutrition Program (HCNP) July'02 1. Over 81,000 meals provided to 1,000 6/30/03
in the serving of approximately 1,200 meals daily & ongoing seniors at 15 nutrition sites.
to elderly participants at 15 nutrition sites island wide.
a. Maintain an average of 325 volunteers a. An average of 360 volunteers served 6/30/03
in BHN 108. monthly.
b. Maintain an average of 3000 volunteer hours b. Averaged 3,648 hrs. monthly 6/30/03
monthly in BHN 108.
2. The HCNP reports that partly as a result of the RSVP June '03 2. Completed. HCNP reported that partly as 6/30/03
volunteers approximately 70% of elderly a result of the RSVP vols. Approximately
participants improved their nutritional status and 99% of elderly participants improved
social well-being. This will have reduced their their nutritional status and social well-
risk for premature institutionalization. being.
Goal 4: Tutoring
Tutor reading for approximately 270 K-3 elementary Sept. '02 Not completed due to reassignment of vols.
students who are reading below age/grade level so & ongoing due to "No Child Left Behind"
that they will improve their reading skills, and thus improve
their chances to succeed at the next grade levels.
Objectives:
1. During the school year provide reading tutoring Sept. '02 1. Number of students was not collected. 6/30/02
to approximately 270 K-3 elementary students who & ongoing Although it certainly exceeded 270.
read below age/grade level by:
a. Maintaining a monthly average of 80 a. 94 volunteers served in schools. 6/30/03
volunteer tutors.
b. Maintaining a monthly total average of 800 hours b. Vols. Served 5,283.5 hours in schools. 6/30/03
of tutoring.
2. The schools will be able to report that June '03 2. Dafa was not collected. 6/30103
a. 100% of those tutored improved in reading.
b. 80% of those tutored attained age/grade
level in reading.
Goal 5: School Su lies Collection Jul '02
PROJECT PLANNING AND REPORTING WORKPLAN
A licant Or anization: Hawaii Count Office of A in ,RSVP of Hawaii Count
Period Covered: Startin :7/1/02 Endin :6/30/2003
PROJECT PLANNING PROJECT REPORTING
GOALS AND OBJECTIVES DATE ACTUAL PERFORMANCE DATE
Assist the Kiwanis Club of East Hawaii to provide & ongoing Completed (see below) 9/30/02
basic school supplies to approximately 3,000 needy
public elementary school students prior to the start
of the school year.
Objectives:
1. Provide at least 125 volunteers to staff school Sept.'02 1. More than 200 volunteers served.
supplies collection sites at participating 9/30/02
businesses islandwide.
2. Kiwanis Club of East Hawaii will report that basic Sept. '02 2. The Kiwanis Club of East Hawaii
school su lies were rovided to a 9/30/02
PP p pproximately reported that supplies were provided
3000 needy elementary students. to more than 3,000 elementary students.
II. PROGRAMMING FOR IMPACT
Goal 1: To develop five, five-element impact
planning/reporting statements.
Objectives:
1. Maintain a five element statement for each July '02 1. Completed. 5-element planning state- 7/31/02
of the outcome goals in 1 above ments developed.
a. Senior Wellness (BHN 211)
b. Home Delivered Meals (BHN 119)
c. Congregate Meals (BHN 108)
d. Tutoring (BHN 312)
e. School Supplies Collection
2. Update each five element statement with actual
June '03 2. Completed all but (d) Tutoring. (see above) 6/30/03
accomplishments and impact reporting
information at the end of the program year.
PROJECT MANAGEMENT
I. Station and Volunteer Assignment Development
Goal 1: Station Development
Objectives:
PROJECT PLANNING AND REPORTING WORKPLAN
A licant Or anization: Hawaii Count Office of A in ,RSVP of Hawaii Count
Period Covered: Startin :7/1/02 Endin :6/30/2003
PROJECT PLANNING PROJECT REPORTING
GOALS AND OBJECTIVES DATE ACTUAL PERFORMANCE DATE
1. Maintain a Memorandum of Understanding (MOU) July'02 1. Served 186 Volunteer Stations with MOUs 6/30/03
at a minimum of 170 volunteer stations. & ongoing
a. Update MOUs periodically a. MOU updates are on-going
b. Volunteer sttions to be islandwide. b. Volunteer sttions are islandwide, and,
c. Volunteer stations to address a spectrum c. Do address a spectrum of community
of community needs. needs.
Goal 2: Volunteer Assignment Development
Objectives:
1. Ensure a quality volunteer experience for a diverse July'02
volunteer population. & ongoing
a. Be able to offer volunteers assignments in all a. Completed. Volunteers are serving in 12/31/02
of the following service categories: all categories.
Health/Nutrition
Human Needs Services
Community & Economic Development
Education
Environment
Public Safety
b. Be able to offer volunteer assignments b. Volunteers serve from "on-call" to nearly 6130/03
ref{ecting a range of time commitment full `ime. Average 2.9 hours weekly.
from "on ca{I" to "full time" with the average
being 2.5 hours weekly.
2. Provide leadership opportunities for senior July '02
volunteers. & ongoing
a. Select RSVP volunteers for at least 70% of a. 85% of Advisory Council are RSVP 6/30!03
the RSVP Advisory Council membership. volunteers.
b. Identify and utilize non-stipended volunteer b. On-going utilization of informal volunteer 6/30/03
leaders to aid in recruitment, coordinate Leaders.
special project groups, serve as bus captains
for recognition events, and facilitate program
implementation in out! ing areas.
PROJECT PLANNING AND REPORTING WORKPLAN
A licant Or anization: Hawaii Count Office of A in ,RSVP of Hawaii Count
Period Covered: Startin :7/1/02 Endin :6/30/2003
PROJECT PLANNING PROJECT REPORTING
GOALS AND OBJECTIVES DATE ACTUAL PERFORMANCE DATE
3. Provide opportunities for volunteers to reflect on July '02
their service and its influence on their lives. & ongoing
a. Provide each volunteer an opportunity a. Completed annual evaluation survey. 3/31/03
to reflect on their service through the annual
evaluation response form.
b. Offer opportunities for discussion with fellow b. Completed RSVP Advisory Council site 3/31/03
volunteers, staff, and RSVP Advisory Council visits in 3rd quarter.
members during volunteer station visits.
c. RSVP staff will visit volunteers in each island c. Staff visit each district monthly. 6/30/03
district monthly.
II. VOLUNTEER RECRUITMENT, RETENTION
AND RECOGNITION
Goal 1: To offer a volunteer opportunity to all seniors July'02
who desire one. & ongoing
Objectives:
1 Maintain at (east 1000 volunteer annually
a. Recruit volunteers through Elderly Activity a. Recruitment is ongoing & successful 6/30/03
Division referrals, volunteer referra{, self referral, with 1,533 volunteers far exceeding
media publicity, and outreach to retiree and program requirement.
community groups.
b. Provide periodic staff contact with volunteers b. Staff visit volunteers regularly. Retention 6/30/03
to support their retention in the program. is not a problem.
c. Identify alternative assignments for volunteers c. Some vols. were reassigned in schools 6!30/03
as necessary. due to "No Child Left Behind"
2 Provide meaningful, public recognition for volunteers. June '03
a. Invite each volunteer to an RSVP sponsored a. Three recognitions were held in 6/30/03
recognition event annually to be held in a February, March, May, 2003.
prominent location.
b. Encourage volunteer stations to hold their own b. UHH, CSE East & West Hawaii, Life Care 6/30/03
recognition events, and support volunteers Center, Honokaa, & Hilo Hospitals held
b staff attendin such reco nitions reco nitions.
PROJECT PLANNING AND REPORTING WORKPLAN
A licant Or anization: Hawaii Count Office of A in ,RSVP of Hawaii Count
Period Covered: Startin :7/1/02 Endin :6/30/2003
PROJECT PLANNING PROJECT REPORTING
GOALS AND OBJECTIVES DATE ACTUAL PERFORMANCE DATE
when invited.
c. Provide service awards to be presented to c. These awards were presented at 5/31 /03
volunteers at annual RSVP recognitions recognition events in 2003.
I.e. 5, 10, 15, 20, 25 years & up.
d. Encourage volunteer stations to nominate d. Approximately 75% of the nominees for 5/31/03
outstanding volunteers for community outstanding Older American Awards
volunteer awards programs. were RSVP volunteers. Both Outstanding
e. Use quarterly "Action Line" newsletter to Older American Winners are RSVP vols.
feature volunteers in action. e. Four newsletters developed & distributed. 6/30/03
III. TRAINING AND TECHNICAL ASSISTANCE July'02
Goal 1: To ensure that all volunteers receive necessary & ongoing
orientation and training prior to starting their service.
Objectives:
1. Conduct orientation to RSVP for all new volunteers. 1. All new RSVP volunteers receive 6/30/03
2. Work with volunteer station supervisors to provide orientation.
assignment specific training for volunteers as 2. Necessary training is provided by 5/30/03
necessary. volunteer stations.
IV. PERFORMANCE i.SSESSMEN T
Goal 1: To document outcomes for outcome Goal 1, July 'C2
Senior ~Nellness & ongoing
Objective:
1. Ensure that data is collected for the objectives 1. Completed. Data has been collected via 3/31/03
as stated in Workplan I annual evaluation survey and analyzed.
Goal 2: To document outcomes for outcome Goal 2, July'02
Home Delivered Meals & ongoing
Objective:
1. Ensure that data is collected for the objectives 1. Completed. Data was collected & 6/30/03
as stated in Workplan I reported by HCNP at end of project year.
Goal 3: To document outcomes for outcome Goal 3, July '02
Con re ate Meals & on oin
PROJECT PLANNING AND REPORTING WORKPLAN
A licant Or anization: Hawaii Count Office of A in ,RSVP of Hawaii Count
Period Covered: Startin :7/1/02 Endin :6/3012003
PROJECT PLANNING PROJECT REPORTING
GOALS AND OBJECTIVES DATE ACTUAL PERFORMANCE DATE
Objective:
1. Ensure that data is collected for the objectives 1. Completed. Data collected & reported 6/30/03
as stated in Workplan I by HCNP at end of project year.
Goal 4: To document outcomes for outcome Goaf 4, July'02
Tutoring & ongoing
Objective:
1. Ensure that data is collected for the objectives 1. Not completed due to "No Child Left 6/30/03
as stated in Workplan I Behind". Volunteer reassignments were
Goal 5: To document outcomes for outcome Goal 5, July'02 made.
School Supplies Collection & ongoing
Objective:
1. Ensure that data is collected for the objectives 1. Data was collected & reported by Kiwanis 9/30/02
as stated in Workplan I Club of East Hawaii.
V. PUBLIC AWARENESS
Goal 1: To disseminate information about RSVP July '02
of Hawaii county to key audiences and the general public. & ongoing
Objectives:
1. Highlight the positive impact of volunteering on the
RSVP volunteers and their role in helping to address
community needs in the foiiowing:
a. Quarterly issues of "Action Line" a. Four quarterly newsletters as part of 6/30/03
(RSVP newsletter) in Kupuna News EAD's Kupuna News.
(EAD's quarterly magazine). b. Brochure updated & distributed to vols., 6130/03
b. RSVP of Hawaii County brochure stations, at meetings, etc.
c. Quarterly and annual performance reports to EAD. c. Quarterly reports completed for all 6/30/03
d. Newspaper and other media publicity. quarters.
d. As appropriate -media articles. 6/30103
IV. NETWORKING AND SERVICE INTEGRATION July '02 RSVP &Kiwanis had school supplies
Gcal 1: To ensure that RSVP of Hawaii County & ongoing collection TV public service spots during
integrates its program with other programs serving August.
the elder) ,human service, and national service networks.
PROJECT PLANNING AND REPORTING WORKPLAN
A licant Or anization: Hawaii Count Office of A in ,RSVP of Hawaii Count
Period Covered: Startin :7!1/02 Endin :6/30/2003
PROJECT PLANNING PROJECT REPORTING
GOALS AND OBJECTIVES DATE ACTUAL PERFORMANCE DATE
Objectives:
1. Network with the Corporation State office and 1. Participate in monthly conference phone 6/30/03
other Senior Corps & Corporation programs in the call. State Conference attended by
State by participating in state program meetings Director, EAD Director, & 2 Advisory
and State Commission conferences. Council members.
2. Maintain communication & resource sharing with 2. Participation in EAD program meetings & 6/30/03
other EAD & Office of Aging programs. OA events.
3. Network with the human service community. 3. Regular interaction with human service 6/30/03
agencies and staff. More than 150 are
VII. FINANCIAL RESOURCES volunteer stations.
Goal 1: To maintain sufficient RSVP funding from June '03
the County of Hawaii, and obtain financial support
from Advisory Council and local businesses.
Objectives:
1. Maintain sufficient non-Federal funding to 1. County funding enables 1,300+ volunteer 6/30/03
sustain and/or increase 1000 annual volunteer level.
level.
2. Obtain donations of cash and products from 2. Advisory Council received donations 5/31/03
local businesses for volunteer recognitions. for recognition events.
3. Par±iciaate with .Advisory Counci! i~ 3. Advisory Council completed Christmas 12!31/02
fundraising efforts. gift wrap fundraiser & 30th Anniversary
T-shirt fundraiser.