HomeMy WebLinkAboutCOM 0094.005 2004-2006 Ku'ikahi Mediation Center: A Program of The Island of Hawaii YMCA
Hawau Couety Noo-ProSt Greet Preseetstioe 11:00 a.m. 7&arsday, March 10, 2005
History/introduction
• Serving the East Hawaii community since 1983, providing dispute
resolution, training and facilitation to individuals, families and groups.
• Opened 299 cases serving 893 clients in Program Year 2003/2004.
• Current cadre of 35 professionally-trained, active volunteer mediators.
• Emphasis on wmplex neighbor-neighbor conflict incl. Civil TROs,
family and divorce disputes, workplace conflicts, Special Education
issues, Civil Rights issues, criminal cases deemed to be appropriate.
• Reduces numbers of calls requiring police response and reduces
backlog in the prosecutorial and court systems.
• Mediation creates Success, Sohttions and Satisfaction:
o Is economical and produces rapid settlement.
o Preserves on-going relationships and/or terminates relationships
more amicably and empowers clients to create positive change.
o Produces more workable outcomes tailored to clients' situations
and requirements, increasing compliance and durability.
o Produces solutions that may resolve elements of the conflict
that aze not susceptible to legal determination.
Accomp/is/rments
• Enhanced community capacity by providing facilitation training to
Community Association Boards, primarily in the Puna District, under
a Hawai i Community Foundation grant in Program Year 2003/2004.
• 85% of clients indicated their satisfaction with mediation services and
90% indicated they would recommend mediation to others, exceeding
the 80% satisfaction metric established for client satisfaction in
Program Yeaz 2003/2004
Future Plans
• Ongoing collaboration with Prosecutor's Office, Police Department
and Planning Department to ensure appropriate referrals to mediation.
• Increase quality and numbers of trained and active volunteer
mediators to 70 by end of Program Year 2005/2006 to respond to
increased need in our community.
• Continue upgrading infonaation technology and data analysis to
support professional training and staffing initiatives of KMC
• Provide at least 700 clients with quality mediation and facilitation
services in Program Yeaz 2005-2006.
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