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Home My WebLink AboutCOM 0966.000 2006-2008 Harry Kim Christopher J. Yuen Mayor Director ~'r•~ Brad Kurohawa, ASLA LEEDO AP Tountg Of pufiraff Deputy Director PLANNING DEPARTMENT 101 Pauahi Smet, Suite 3 • Hilo, Hawaii 96720-4224 (808) 961-8288 • FAX (808) 961-8742 CI January 16, 2008 00 z ~ Mr. Bill Shontell, Project Director CO Kohala Preserve Conservation Trust " 101 Aupuni Street, Suite 206 Hilo, HI 96720 ! Dear Mr. Shontell: Change of Zone Ordinance No. 93-109 (REZ 747) Applicant: Surety Kohala Corporation Subject: Compliance With Condition H (Job Training Program) TMK: 5-7-3: Portion of 2 and 10 This is to acknowledge receipt of your letter dated December 19, 2007 with the attached Final Job Training Program. A job training program must identify the types of jobs in the project, describe the specific actions to train people in the local community to qualify them, and describe specific actions to train employees so they can advance to higher positions in the organization. We accept this final job training program and acknowledge that it meets the Planning Department's criteria for an approved job training program. We acknowledge that compliance with Condition H of Change of Zone Ordinance No. 93-109 (REZ 747) has been fulfilled, which states: H. A job training program for the operating phase of the hotel shall be developed and submitted to the Planning Director for review and approval prior to the receipt of Final Plan Approval for the hotel. Thank you for your compliance in this matter. If you have any questions, please feel free to contact Jeff Darrow at 961-8288, ext 259. Sincerel CHRISTOPHEJ. YUEN Planning Director JWD:smn P:\public\wpwin60Uef1\Letf6rs\Compliance\LShontell-CondH-REZ747.doc cc w/copy of letter: ,/Hawaii County Council Comm. No.-%2-_ Planning Commission Ref' Tot Kona Planning Department Ref, Date J&U 7008 Hawaii County is an Equal Opportunity Provider and Employer. KOHALA PRESERVE CONSERVATION TRUST LLC 101 AUPUNI S'fftEPS, SOIIE 206 HI1.0, HI 96720 . PO 13OX 335 HAWI, HI96719 TFLITHONE: (8o8)889-5970,(808)9347033 . FAX: (808) 889-5252 December 19, 2007 Mr. Christopher J. Yuen, Director County of Hawaii Planning Department 101 Pauahi Street, Suite 3 Hilo, HI 96720 ATTN: Mr. Jeff Darrow SUBJECT: FINAL JOB TRAINING PROGRAM Ordinance No. 93-109, Condition H Dear Mr. Yuen: This is to submit the Kohala Preserve Conservation Trust's Final Job Training Program in compliance with Condition H of Ordinance No. 93-109. Condition H requires the development and submittal of a job training program for the operating phase of the hotel for your review and approval prior to receipt of final plan approval for the hotel, A Preliminary Job Training Program was transmitted to the Planning Department on February 26, 2007, which was acknowledged on April 16, 2007. The number of units remain unchanged and the operational elements have been refined. Attached is Kohala Preserve Conservation Trust's Final Job Training Program developed in consultation with Michael Hoover, Resort Operations Consultant and former manager of the Kuki`o Golf and Beach Club, who has been retained to develop the operational component of the Kohala Preserve. The Job Training Program uses his recommendations for personnel and training as well as those of Tony Farris from Quorum Hotels. If you have any questions or comments, please feel free to contact me at anytime and I will be happy to discuss this with you. A~Ir Chri;;iupl~er Z'uc;~ Job Training Prcgra;u Pg. 2 Si~nc)erely,. Bill Shontell, Project Director KOHALA PRESERVE CONSERVATION TRUST Enclosure xc: Carl Carlson, KPCT Manager Duane Kanuha, KPCT Manager ichael Hoover, MSH Consulting Orman Hayashi, County of Hawaii Planning Dept. (Hilo) Rosalind Newlon, County of Hawaii Planning Dept. (Kona) IWO KOHALA PRESERVE MAHUKONA JOB TRAINING PROGRAM OCTOBER 2007 Purpose of Job Training Program The purpose of this job training program is to satisfy Condition H of Ordinance No. 93-109, which reads as follows: (h) a job training program for the operating phase of the hotel shall be developed and submitted to the Planning Director for review and approval prior to receipt of final plan approval for the hotel;" The job training program also provides Kohala Preserve Conservation Trust (KPCT) LLC with an opportunity to investigate opportunities that encourage long-term employee competencies. Kohala Preserve Mahukona Kohala Preserve Mahukona is a planned low density neighborhood bordering twelve (12) visitor cottages with amenities, including a members' club facility with dining room, spa, pool, library and small store. Operating Program and Employee Profile KPCT has retained Michael Hoover, Resort Operations Consultant and former manager of the Kuki`o Golf and Beach Club, to develop its operating program. Using the criteria from his operating program, Michael Hoover has projected the following positions will be created: Concierge Therapist/Attendant Valet Program Manager Food and Beverage Manager Program Staff Server Manager/Engineer Server Attendant Maintenance Staff Bartender Housekeeping Executive Chef Landscapers Cooks Security Manager/Security Officers Dishwasher/Steward General Manager Spa Manager/Attendant Controller/Human Resources Manager Spa Attendant Accountant AP/Members Billing; Fitness Instructor/Attendant Purchasing Receiving Clerk Each job position will have ajob description and a (Ictailed written paining program. Kohala Preserve Mahukona - a sense of place From the very first point of contact, it will be evident that Kohala Preserve is a special place to work. Employees, members and guests will sense its beauty and uniqueness as a special place. All levels of staff exude a personable, sincere and helpful approach, promoting team/family environment based on a foundation of caring, host, common goals and empowerment for employees. It is important that employees provide unparalleled service to Kohala Preserve members and guests. To maintain and promote exceptional service, KPCT recognizes that continuing education and support are vital to retaining productive and motivated staff. Accordingly, the initial employee training program and a continuing education program will be offered. Initial Employee Training Program All employees will receive initial training about the basic personnel policies of Kohala Preserve. These will be conveyed in a handbook and through classes. The job description and performance standards will be reviewed with all new employees. Specific job instructions will be conveyed during intensive and rigorous training classes using developed operating criteria. Pre-opening training will include extensive classroom style, hands-on and role playing both within and between departments. Designated "trainers" will then be selected in each department to attend a special seminar called "Train the Trainer." These trainers will be responsible for the completion of training checklists when they are training a new employee. Enhanced Training Opportunities KPCT is exploring supplying the library at the Kohala Preserve with books, videos, CDs and other educational media that would supplement its employees' job skills. KPCT is also investigating subscribing to the American Hotel and Lodging Association's Educational Institute (AH&LA El) library. This subscription offers training, education and certification materials in various media and modules for the front office, housekeeping, sales, security, and maintenance departments. The El library is geared to all levels of employees--from managers and supervisors to line-level. El certifies and validates competences in conjunction with academia and industry experts for 35 positions in the hospitality industry. An employee study room may be built with internet access and study facility components. KPCT may also explore the establishment of a hospitality course at the Kohala High School or internship with Hawaii Community College-Food Service or Hospitality and Tourism Programs as a means to fill long-term project needs and to build community capacity in the local schools. Long-term training efforts are expected to evolve with the industry and with the character of Kohala Preserve.