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HomeMy WebLinkAboutCOM 1039.001 2006-2008 Ntv or Harry Kim William Takaba Mayor Director Nancy E. Crawford Deputy Director County of Hawaii Finance Department 25 Aupuni Street, Room 118 • Hilo, Hawaii 96720 (808) 961-8234 • Fax (808) 961-8248 ti 4-2 DID- C rT February 29, 2008 ? c Y in Co r.' Pete Hoffmann, Chairman and r,. Members of the Hawai'i County Council Fr Hawai'i County Council 25 Aupuni Street Hilo, Hawai'i 96720 c') Re: Progress and Status Reports The budget and program reviews for the County of Hawaii s Departments and Agencies will begin on April 1, 2008. 1 am enclosing a booklet containing the reports entitled, Six Month Progress Report on Program Objectives for FY 2007-08 and Final Status Report on Program Objectives for FY 2006-07. These reports provide information to the members of the County Council so they may evaluate our program accomplishments for the first 6 months of the current fiscal year and for the last fiscal year 2006-07. Should you have any questions or need more information, please let me know. Thank you very much. William Tak ba Director of Finance APP ED: Har Kim Mayor Enc. Comm. No. 031. Ref. To: F'C Ref, Date- MAR s 9nnR Hawaii County is an Equal Opportunity Provider and Employer COUNTY OF HAWAII 0 ~n m C (D cm ! CD ..may M~i, ~ Co Departmental & Agencies' SIX MONTH PROGRESS REPORT ON PROGRAM OBJECTIVES FOR FY 2007-08 and FINAL STATUS REPORT ON PROGRAM OBJECTIVES FOR FY 2006-07 Table of Contents Within each of the following departmental, agency, or fund section, contains the: • Six Month Progress Report on Program Objectives for FY 2007-08 (white pages) • Final Status Report on Program Objectives for FY 2006-07 (yellow pages) 1. Aging 2. Civil Defense Agency 3. Corporation Counsel 4. County Council/Clerk 5. County Physicians 6. Data Systems 7. Elderly Activities 8. Environmental Management 9. Finance 10. Fire 11. Human Resources 12. Liquor Control 13. Management 14. Mass Transit Agency 15. Miscellaneous Accounts 16. Parks & Recreation 17. Planning 18. Police 19. Prosecuting Attorney 20. Public Works 21. Research and Development 22. Highway Fund 23. Sewer Fund 24. Cemetery Fund 25. Bikeway Fund 26. Beautification Fund 27. Vehicle Disposal Fund 28. Solid Waste Fund 29. Golf Course Fund 30. Geothermal Relocation Revolving Fund 31. Housing Fund 32. Geothermal Asset Fund AGING AGING AGING Non-Contracted Services 1. Aging and Disability Resource Center Development Project a. Continue to convene at least 4 quarterly meetings of the ADRC stakeholders/advisory group to discuss/address matters that pertain to the pilot ADRC project in Hilo. Meetings of stakeholders and the advisory committee were held in 2007. 2008 dates will be determined as the site opening date finalizes and a timetable for activity can be projected. b. Compile and develop a training module to prepare prospective ADRC staff/volunteers and/or partners pass the Alliance of Information and Assistance System's Examination to become Certified Information & Assistance/Referral Specialist - Aging. HCOA has Enhanced Level membership in the Alliance of Information and Referral Systems (AIRS). With this membership level, HCOA will access study resources to train a core of Information and Assistance/Referral certified staff. The State ADRC project contracted the University of Hawaii (UH) which created a Customer Service curriculum. All ADRC based staff will be trained by the UH and with potential to also include community partners. c. Develop and produce ADRC marketing/outreach materials. HCOA staff working with the Aging and Disability Resource Center State Project Coordinator and advisory committee, participated in developing a draft state marketing plan. Hawaii County will participate in the marketing plan with timing of activities determined at the county level to mesh with the center's development. d. Develop and publish an ADRC resource directory both in print and electronic formats. A shift in strategy is being considered to enhance and merge resource tools already present and used by the County of Hawaii. Instead of creating a new resource directory, HCOA will look at electronic access to HCOA's website which presently includes a resource and service search component. The Parks and Recreation Department's Elderly Affairs Division maintains an excellent Resource Directory. Merging this with HCOA's Information and Services Directory for Seniors will create a comprehensive directory for elderly services. Enhancement of this directory will target inclusion of more specific resources for individuals with disabilities. Six Month Progress Report on Program Objectives for FY 2007-08 1 AGING AGING e. Research, investigate, procure and install necessary and appropriate MIS technology and communication hardware to fulfill grant requirements. The State ADRC project will be securing consultants to review and recommend an ADRC MIS. HCOA is the most advanced user of the Social Assistance Management System (SAMS). Coupled with the Beacon software, Hawaii county is poised to utilize this proven system should it be selected for state use or as a capable interim MIS. 2. Caregiver Support: National Family Caregiver Support Program a. Develop and maintain information and outreach displays and presentations designed to inform caregivers of supportive services available to them. Participate in at least seven (7) outreach sessions in a variety of settings. Attend at least one session in each district of the island. At least 75% of caregivers who attend outreach sessions where data collection is possible will report that the session helped them to continue giving care and that information provided increased their awareness of services of the Caregiver Support Program. In the first six months of the fiscal year the Caregiver Support Program participated in four events, providing information in person, in displays and with hand out material to interested caregivers and the general public. August 24 Senior Health Fair September 30 Alzheimer's Memory Walk October 17 KTA Employee Health Fair November 29 Honoka`a Senior Center Long Term Care Planning b. Continue to support family caregivers in ways that improve and extend the ability to provide care by strengthening and integrating existing services and expanding innovative services. Support at least three (3) support groups in Hawaii County. Coordinate with at least three (3) service provider groups to provide training and supportive services on a variety of services. At least 65% of clients surveyed will report that services provided were supportive of their efforts to maintain caregiving of their loved one. Annual survey to collect information on caregiver satisfaction to be completed by June 2008. Six Month Progress Report on Program Objectives for FY 2007-08 2 AGING AGING c. Plan and implement three (3) training sessions or conferences relating to caregiver concerns and issues each year. Provide trainers and events for larger audience situations on topics of general interest. • At least 70% of participants will be satisfied with the content, usefulness and effectiveness of the information covered at the training sessions. • At least 70% of participants will want more training sessions in the future. Five training sessions and a Caregiver conference were held in the first six months of this fiscal year. July 19 Carousel of Care Caregiver Conference in Kona July 29 Caregiver Survival Workshop at HIAC August 16 Caregiver Survival Workshop in Puna October 21 Caregiver Survival Workshop at HIAC October 26 Caregiver Survival Workshop at Tutu's House in Waimea December 9 Caregiver Care Day at HIAC Survey results to be complied by June 2008. 3. Community Planning and Development - Partnerships Collaborate with the private and public sectors to continue and participate actively in the support of five community councils and to assist these councils in their community development activities to organize, assess, plan and implement strategies to address their local issues. Collaborate in the development of innovative community based models of eldercare services. a. At least 50% of projects planned by community councils are implemented. b. At least 50% of innovative community based services and/or initiatives planned are implemented. c. At least 75% of partners surveyed report they believe in the collaborative community development process undertaken. d. At least 75% of partners surveyed report that collaborative ventures were successful. With the Aging Program Planner positions fully staffed the community councils will be reviewed and a plan for revitalization will be developed. The South Hilo Partners in Eldercare council continues to track the outcomes of the emergency dialer installations. No new projects have been planned for FY 2008. Six Month Progress Report on Program Objectives for FY 2007-08 3 AGING AGING 4. Database Development and Maintenance. a. Collaborate with private and public sectors to provide training and technical assistance to HCOA service providers on data collection and reporting. At least one training meeting will be conducted during the first half of the program year. b. Respond to and complete all data/information requests in a timely manner. 90% of data/information requests will be completed within 10 working days of receipt of request. c. Maintain and manage the HCOA database. Update and enforce procedures to insure database integrity and prompt software and hardware upgrades whenever necessary. During this period technical assistance on data collection and reporting provided on-site for all service providers. Responded to and completed 4 requests for data and continued on-going maintenance and management of HCOA database. 5. Education/Training. Maintain the Aging Institute of Hawaii (AIH) to promote training activities for workers in the aging network and to serve as an information and resource center. a. Support and/or coordinate at least 5 workshops or educational seminars that are pertinent and relevant in the field of aging. b. At least 80% of participants surveyed will indicate that the workshops were relevant and helpful. Due to the development of the Aging and Disability Resource Center (ADRC), the AIH has been put aside and will be replaced by a new process through the ADRC. In the current Area Plan on Aging dated October 1, 2007 - September 30, 2011, education and training will be a significant component of the ADRC. The goal is to get providers in the aging and disability networks trained in a variety of services for the identified populations to be served by the ADRC. The ADRC is targeted to open in July of 2008. In preparation for FY08, HCOA held a contractor meeting/training to educate agencies working in the aging network on the ADRC. 100% of the participants in this meeting reported the training as relevant and helpful to them. Six Month Progress Report on Program Objectives for FY 2007-08 4 AGING AGING 6. Home Modification. Provide limited funding to eligible older individuals who have been assessed with impairment or limitations to perform Activities of Daily Living/Instrumental Activities of Daily Living. Enable participants to live safer within their own home and help to correct safety deficits. At least 75% of the clients served have favorable responses that in-home safety items and/or adaptations allowed them to remain within their homes in a safer environment due program services. During the period 07/01/07 to 12/31/07, 109 older individuals were served with 295 units of home modification. A survey will be conducted of clients served in June 2008. 7. Healthy Aging Initiative. Support and coordinate physical activity(ies) at selected congregate dining site(s) where at least 75% of participants who are screened and surveyed will indicate that the physical activity(ies) improved or maintained their health status. The Enhance Fitness project was terminated for various reasons. Currently Office of Aging is collaborating with Ain Like to provide a Chronic Disease Self Management Program at its nutrition sites utilizing the same federal funding source. Services Contracted to Private/State Agencies 1. Case Management. Provide clients served the opportunity to evaluate the program through a survey of which at least 70% of clients surveyed will indicate receiving home and community based services improved their ability to remain in their homes. Annual survey done in April of each year. 2. Kupuna Care. Conduct reassessments of Kupuna Care clients of which at least 70% of all clients that are discharged from the program will have maintained or improved their Activities of Daily Living (ADL) or Instrumental Activities of Daily Living (IADL) levels. Kupuna Care services include adult day care, personal care, home-delivered meals, attendant care, chore, home/housekeeper, assisted transportation, and Kupuna Care transportation During the first six months twenty-four discharge reassessments were randomly selected for review on Kupuna Care clients. Out of twenty-f our clients, nineteen or 79% maintained or improved their ADL or IADL level of impairment. Nine or 38% maintained their level, while ten or 42% improved at least one ADL or IADL impairment level. Six Month Progress Report on Program Objectives for FY 2007-08 5 AGING AGING 3. Legal Services. a. Provide clients served the opportunity to evaluate the program through a survey of which at least 70% of clients surveyed will express an increased knowledge of entitlement programs, the legal process, and/or individual rights. After evaluating the legal services component for the October 1, 2007- September 30, 2011 Area Plan on Aging, it was decided to include an additional measurement for legal services to measure the percentage of clients linked to needed services. The annual survey will be conducted by June 2008. 4. Public Education. Provide the general public with a monthly publication which provides information about services and benefits available to older individuals and their caregivers. Program effectiveness will be measured through a survey of readers of which at least 80% respondents will indicate that the publication provided them with meaningful and useful information. On January 15, 2008 in conjunction with UH Hilo's Social Work Department, HCOA took on an intern for a 5 month internship. She will be assisting HCOA in evaluating an assortment of services and will be surveying a random sample of Silver Bulletin readers for satisfaction and usefulness of the publication. This survey will be completed by May 2008. 5. Transportation. Provide nutrition participants served the opportunity to evaluate the program through a survey of which at least 70% of nutrition participants surveyed who are transported to a congregate meal site three to five days per week will maintain or improve their nutritional risk assessment survey scores. The Nutritional Risk Assessment is conducted once a year for every nutrition participant during late January and early February. Hence, post 1-yr participation scores are not yet available to compare with the scores gathered at the beginning of 2007. However, statistical data generated from HCOA's SAMS elderly database showed that of those 244 clients who were assessed as non- nutritional risk during the first quarter of this program year, none were identified as high nutritional risk at the end of December 2007. This means that 244 clients were able to maintain their status as a non-nutritional risk during the six month period of this program year. Six Month Progress Report on Program Objectives for FY 2007-08 6 AGING AGING Contracts to the Elderly Activities Division, Department of Parks & Recreation. Funds provided to the Elderly Activities Division are deposited directly to its respective accounts. Elderly Activities Division provides the following contracted services and reflects its own program objectives. • Chore • Congregate Meals • Employment • Home-Delivered Meals • Nutrition Education • Outreach • Transportation • Volunteer Services Six Month Progress Report on Program Objectives for FY 2007-08 7 AGING AGING Non-Contracted Services 1. Caregiver Support: National Family Caregiver Support Program (DONE) a. Develop and maintain information and outreach displays and presentations about the availability of support services for caregivers. Participate in at least five (5) outreach sessions with information and displays on the availability of services for caregivers. This fiscal year, the Caregiver Support Program participated in seven (7) events providing information, displays, and materials to interested caregivers and the general public regarding services and resources available for caregivers: August 24 Senior Health Fair, Hilo September 30 Alzheimer's Memory Walk October 17 KTA Employee Health Fair November 29 Honokaa Senior Center Long Term Care Planning March 21 Caregiver Day display at State Legislature April 7 Community Awareness Day, Waimea April 20 Prime Time Health Fair, Kona b. Continue to support family caregivers in ways that improve and extend the ability to provide care by strengthening and integrating existing services and expanding innovative services. At least 70% of caregivers will report that caregiver program support helped them to continue giving care and are satisfied with the services provided. 98% of caregivers surveyed indicated that they were satisfied with services provided, that they had more time for their own daily activities, and that the program improved their ability to provide care. c. To support, plan and/or coordinate three (3) training sessions or conferences relating to caregiver concerns and issues each year. • At least 70% of participants will be satisfied with the content, usefulness and effectiveness of the information covered at the training sessions. • At least 70% of participants will want more training session in the future. 14 training sessions and one (1) Caregiver conference were held this fiscal year: July 19 Carousel of Care Caregiver Conference in Kona July 29 Caregiver Survival Workshop at HIAC August 16 Caregiver Survival Workshop in Puna Final Status Report on Program Objectives for FY 2006-07 1 AGING AGING Non-Contracted Services (continued) October 21 Caregiver Survival Workshop at HIAC October 26 Caregiver Survival Workshop at Tutu's House in Waimea December 9 Caregiver Care Day at HIAC February 10 Caregiver Care Day at HIAC February 17 Caregiver Care Day in Waimea February 20 Caregiver Survival Skills Workshop in Hilo February 27 Caregiver Survival Skills Workshop in Kona April 28 Caregiver Care Day in Kona May 19 Hospice Volunteer Caregiver Training June 16 Caregiver Care Day at HIAC June 30 Caregiver Care Day in Waimea 85% of participants surveyed indicated that they were satisfied with the content, usefulness, and effectiveness of the information provide at training sessions and that they would benefit from more training sessions in the future. 2. Community Planning and Development - Partnerships Collaborate with the private and public sectors to continue and participate actively in the support of seven community councils and to assist these councils in their community development activities to organize, assess, plan and implement strategies to address their local issues. Collaborate in the development of innovative community based models of eldercare services. a. At least 50% of projects planned by community councils are implemented. The South Hilo Partners in Eldercare (PiE) Community Council was the only respondent to a Request for Proposal public notice. The South Hilo PiE council in partnership with the Waiakea High School Key Club and the East Hawaii Kiwanis, installed 48 emergency dialers on May 19 - 20, 2007. The council also proposed to conduct a post survey of 140 recipients of the units from the first project. This portion of the proposal was not completed by June 30, 2007. However, a Waiakea High School student proposed to complete the post surveys during the 2008 school year. b. At least 50% of innovative community based services and/or initiatives planned are implemented. In partnership with the Executive Office on Aging, Department of Health, Hawaii County Nutrition Program, and University of Hawaii, HCOA sponsored the training of two Master Trainers and one instructor in the Final Status Report on Program Objectives for FY 2006-07 2 AGING AGING Non-Contracted Services (continued) EnhanceFitness Program, an evidence-based special exercise program for older adults. The Enhance fitness program is scheduled to start at two nutrition sites in July 2007. The Senior Produce Program provided through a partnership with the Social Ministries Food Bank program, served well over 1,800 elderly persons around the island from August thru November 2006. As of April 2007, the Office of Social Ministries Food Bank program was notified that funding was again available for the Senior Produce Program. With major assistance from the Office of Aging, the Senior Produce Program generally starts in August and runs for 13 to 16 weeks. c. At least 75% of partners surveyed report they believe in the collaborative community development process undertaken. Of the respondents surveyed, 100% reported that the collaborative community development process was a success. d. At least 75% of partners surveyed report that collaborative ventures were successful. Of the respondents surveyed, 100% reported that the collaborative projects were a success. 3. Database Development and Maintenance. a. Collaborate with private and public sectors to provide training and technical assistance to HCOA service providers on data collection and reporting. At least one training meeting will be conducted during the first half of the program year. One training meeting was conducted during the 2006-2007 fiscal year. 50% of those attending the training session indicated their understanding of reporting issues improved, and 40% attending improved their data collection skills. b. Respond to and complete all data/information requests in a timely manner. 90% of data/information requests will be completed within 10 working days of receipt of request. During the 2006 - 2007 fiscal year, five (5) request for general information regarding aging related information were responded to; six (6) request for data analysis were conducted and completed; and 70% of all data requests received by HCOA were completed within ten working days of data request. Final Status Report on Program Objectives for FY 2006-07 3 AGING AGING Non-Contracted Services (continued) c. Maintain and manage the HCOA database. Update and enforce procedures to insure database integrity and prompt software and hardware upgrades whenever necessary. To ensure database integrity, HCOA periodically cross checked and re- verified data entry by running a series of report queries against the actual reported service deliveries and invoices requesting payment for service delivery. Also, HCOA periodically pulled individual client records and reviewed for accuracy 4. Education/Training. Maintain the Aging Institute of Hawaii (AIH) to promote training activities for workers in the aging network and to serve as an information and resource center. a. Support and/or coordinate at least 5 workshops and educational seminars that are pertinent, relevant and reflective of the national and local trends and initiatives in the field of aging. b. At least 80% of participants surveyed will indicate that the workshops were relevant and helpful. Efforts to continue partnerships and collaborations with the public and private sector to maintain and promote the Aging Institute of Hawaii were unsuccessful in FY2007 due to staff turnover. 5. Home Modification. Provide limited funding to eligible older individuals who have been assessed with impairment or limitations to perform Activities of Daily Living/Instrumental Activities of Daily Living. Enable participants to live safer within their own home and help to correct safety deficits. At least 70% of the clients served have favorable responses that in-home safety items and/or adaptations allowed them to remain within their homes in a safer environment due program services. During the period 07/01/06 to 6/30/07, 218 older individuals were served with 567 units of home modification. Survey results indicated that 98% of participants who received Home Modification services were satisfied that the program increased safety, reduced falls, and reduced caregiver stress with the correction of safety deficits through placement of in-home safety equipment. Final Status Report on Program Objectives for FY 2006-07 4 AGING AGING Non-Contracted Services (continued) 6. Healthy Aging Initiative. Support and coordinate physical activity(ies) at selected congregate dining site(s) where at least 75% of participants who are screened and surveyed will indicate that the physical activity(ies) improved or maintained their health status. The State of Hawaii was one of 16 states selected to receive a federal grant to empower older adults to take control of their health. Office of Aging elected to implement the EnhanceFitness Program. This exercise program is part of a statewide effort of the Healthy Aging Partnership - Empowering Elders (HAPEE), aimed at improving the health status of older adults. According to Department of Health data (Behavioral Risk Factor Surveillance System), diabetes continues to increase among older adults (60 years and older) in Hawaii; over 40% have high blood pressure/hypertension; over 50% are below the recommended physical activity levels; and over 60% consume less than 5 fruits or vegetables a day. The EnhanceFitness program which includes stretching, flexibility, balance, low impact, aerobics, and strength training Exercises, has been scientifically tested to work. The Hawaii County Healthy Aging Partnership will implement the EnhanceFitness Program in two nutrition sites in July 2007. Progress of the program will determine second year funding. Services Contracted to Private/State Agencies 1. Case Management. Provide clients served the opportunity to evaluate the program through a survey of which at least 70% of clients surveyed will indicate receiving home and community based services improved their ability to remain in their homes. An annual survey conducted by the Case Management provider concluded that 89% of recipients polled maintained or improved their ADL Wor IADL levels of functioning due to Case Management services provided. 85% of recipients polled stated that Case Management services allowed them to remain at home longer. Final Status Report on Program Objectives for FY 2006-07 5 AGING AGING Services Contracted to Private/State Agencies (continued) 2. Kupuna Care. Conduct reassessments of Kupuna Care clients of which at least 70% of all clients that are discharged from the program will have maintained or improved their Activities of Daily Living (ADL) or Instrumental Activities of Daily Living (IADL) levels. Kupuna Care services include adult day care, personal care, home-delivered meals, attendant care, chore, home/housekeeper, and assisted transportation services. During the first six months twenty-four discharge reassessments were randomly selected for review on Kupuna Care clients. Out of twenty-f our clients, nineteen or 79% maintained or improved their ADL or IADL level of impairment. Nine or 38% maintained their level, while ten or 42% improved at least one ADL or IADL impairment level. During the second six months of the fiscal year, twenty-six discharge reassessments were selected for review of Kupuna Care services impact on clients' health. Of the twenty-six clients, 34% maintained or improved their ADL or IADL levels, 23% are deceased, 19% have been placed in Long Term Care (2 with NHWW), 19% were unable to contact, and one client (4%) refused services. 3. Legal Services. a. Provide clients served the opportunity to evaluate the program through a survey of which at least 70% of clients surveyed will express an increased knowledge of entitlement programs, the legal process, and/or individual rights. During the fiscal year July 2006 to June 2007, 209 older individuals were served with 2,180 units of legal services. However, a client survey was not conducted due to personnel changes within the agency. 4. Public Education. Provide the general public with a monthly publication which provides information about services and benefit s available to older individuals and their caregivers. Program effectiveness will be measured through a survey of readers of which at least 80% respondents will indicate that the publication provided them with meaningful and useful information. A mini-reader's phone survey conducted with twenty-five Silver Bulletin readers showed 98% overall satisfaction of the quality of the newsletter and that every issue that they read provided them with relevant and useful information on and about services and benefits available to them in the community. Readers especially liked the monthly coverage of outstanding or remarkable older individuals in Hawaii County. Final Status Report on Program Objectives for FY 2006-07 6 AGING AGING Services Contracted to Private/State Agencies (continued) 5. Transportation. Provide nutrition participants served the opportunity to evaluate the program through a survey of which at least 70% of nutrition participants surveyed who are transported to a congregate meal site three to five days per week will maintain or improve their nutritional risk assessment survey scores. During the fiscal year July 2006 to June 2007, 353 older individuals were served with 52,635 units of transportation services. However, a client survey was not conducted due to personnel changes within the Office of Aging. Final Status Report on Program Objectives for FY 2006-07 7 2 CIVIL DEF.-iE AGENCY CIVIL DEFENSE AGENCY MEMO CIVIL DEFENSE 1. Continue to review and update tsunami evacuation maps, and provide updates to appropriate departments and agencies on an annual basis. This is currently on hold until additional staff is on line. 2. Install tsunami evacuation signs in all areas that require them. Tsunami evacuation signs have been installed in the Hilo and Kona areas. 3. Design and install a tsunami evacuation zone marking program to increase public awareness. Tsunami evacuation signs for entering and leaving the tsunami zones have been designed and made. We are coordinating installation with the Traffic Division. 4. Continue the priority of working with all segments of the community in developing emergency-response plans. a. Work with the public sectors in hazard/risk awareness and response preparedness. Continue to review and update Police, Public Works, Fire, and Parks Standard Operating Procedures (SOP). b. Continue to coordinate and participate in emergency preparedness exercises, drills and training. c. Continue to coordinate and participate in training for emergency response. This is currently on hold until additional staff is on line. 5. Continue to work with Department of Education, American Red Cross and State Civil Defense regarding new facilities being designated as emergency shelters, and proposed facility upgrades to expand our shelter program. We are currently working with State Civil Defense. 6. Continue to administer the Department of Homeland Security Grant Program for the County of Hawai'i administered by the State Civil Defense Agency. • This is an ongoing process as long as we received grant funds. • We are continuing the completion of closing out the 2004 grants. • We are working on the execution of 2005 and 2006 grant. • We just have started the procurement process using 2007 grants funds. Six Month Progress Report on Program Objectives for FY 2007-08 1 CIVIL DEFENSE AGENCY CIVIL DEFENSE 7. Continue the development of an emergency response plan with the Department of Water Supply to insure water availability should there be a portion or islandwide power disruption over an extended period. This is currently on hold until additional staff is on line. Department of Water Supply has encumbered funds for the acquisition of emergency generators. 8. Continue the development of an emergency response plan with the Department of Water Supply to counter the threat of County reservoir failure and evacuation plans. This is currently on hold until additional staff is on line. 9. Aggressively initiate an automation review and upgrade, to enhance and complement already existing systems, both in an operational and training arena. This is currently on hold until additional staff is on line. 10. Upgrade and repair existing sirens, and install new sirens in accordance with State Civil Defense CIP Funding plan and through private subdivision developers. We are currently working with State Civil Defense to install new sirens. The amount of sirens to be repaired or upgraded has not been determined. Six Month Progress Report on Program Objectives for FY 2007-08 2 CIVIL DEFENSE AGENCY CIVIL DEFENSE 1. Continue to review and update tsunami evacuation maps, and provide updates to appropriate departments and agencies on an annual basis. Currently we, in cooperation with Data System's GIS Analyst, have completed the Kona and Ka'u maps and are working on the Hilo Map. 2. Continue the priority of working with all segments of the community in developing emergency-response plans. a. Work with the public sectors in hazard/risk awareness and response preparedness. Review and update Police, Public Works, Fire, and Parks Standard Operating Procedures (SOP). • Hawaii County Civil Defense Agency continues to conduct ongoing emergency planning review for new developments. • In addition we conduct ongoing relationship with organizations such as the Big Island Visitor Security Association which develops and maintains the overall responsibility for preparedness for all the major resorts. • We continue to work in cooperation with our contractor, Blue Crane and County Departments to update their Emergency Operation Plan. b. Continue to coordinate and participate in emergency preparedness exercises, drills and training. • We continue to coordinate training with the 93'd Civil Support Team to be better prepared to respond to a Chemical, Biological, Radiological, Nuclear or Explosive threat. • We continue to coordinate and prepare for school evacuation exercises and drills from tsunami evacuation areas, with exercises like Makani Pahili and local tsunami exercises with the Pacific Tsunami Warning Center, National Weather Service and State Warning Point. c. Continue to coordinate and participated in training for emergency response. • Training, which was placed on hold after the October 15, 2006 Earthquake, has been reinstated to meet federal compliance requirements. • Major gains were made this year in complying with National Response Plan requirements to become National Incident Management System Compliant. Police, Fire, Department of public works, Department of Parks and Recreations and Civil Defense Staff received training. Final Status Report on Program Objectives for FY 2007-08 1 CIVIL DEFENSE AGENCY CIVIL DEFENSE 3. Continue to work with Department of Education, American Red Cross and State Civil Defense regarding new facilities being designated as emergency shelters, and proposed facility upgrades to expand our shelter program. The Emergency Shelter Program continues in the upgrades to four locations Holualoa, Waikoloa, Mountain View and Ka'u Elementary Schools. The current challenge for Federal, State and local l't responders is adding Pet friendly shelters in order to comply with Federal and State laws. 4. Continue to administer the Department of Homeland Security Grant Program for the County of Hawai'i administered by the State Civil Defense Agency. • We have successfully closed out th e2002 and 2003 part I and II DHS Grants and are working on closing out the 2004 DHS Grants. • We are focusing every effort to execute the 2005 Grant funds and are working in cooperation with other County and State Partners. • We have submitted the 2007 Detailed Budget Worksheet to State Civil Defense for approval and are confident it will meet the standard. 5. Continue the development of an emergency response plan with the Department of Water Supply to insure water availability should there be a portion or island wide power disruption over an extended period. The Department of Water Supply has contracted the purchase of back up generators and are awaiting delivery. 6. Aggressively initiate an automation review and upgrade, to enhance and complement already existing systems, both in an operational and training arena. We installed and operate a second unsecured Wireless LAN for non-County agency use when in the EOC. This system is a redundant cable based system to upgrade last year's DSL connection, which proved unreliable during Hurricane Flossie. 7. Upgrade and repair existing sirens, and install new sirens in accordance with State Civil Defense CIP Funding plan and through private subdivision developers. Siren repair and upgrades have been completed for the Kilauea #106, Keauhou #606, Ahalanu Park #917, Paukaa #115, Pepeekeo #110, Pohoiki #909, Milolii #706, and Pahoa #903 sites; and the Kilauea #106 has been removed and re-sited at the county baseyard. Final Status Report on Program Objectives for FY 2007-08 2 CORPORATION COUTNISEL CORPORATION COUNSEL LITIGATION PROGRAM 1. Offer training opportunities to our litigation team, and provide them effective tools to take cases to trial. Achieved. Litigation attorneys attended conferences (including teleconferences), seminars and workshops concentrating on the following: personal injury (handling cases in the Court Annexed Arbitration Program); government attorney practice (includes storm water regulation, floodplain management, principles of construction insurance and understanding land records); employment law (Equal Employment Opportunity Commission, Family Medical Leave Act, effective employee orientation); and American Disability Act (ADA Compliance, Rehabilitation Act of 1973 and Section 504). We also have weekly meetings to discuss trial strategy, management of cases, and updates on assignments and legal issues. In addition, the collegial atmosphere within the office allows each member of the litigation team to discuss legal issues on a daily basis with anyone within the office, including members of the Counseling and Drafting Unit, supervisory heads, the Assistant Corporation Counsel, and the Corporation Counsel. 2. Continue to make litigation client friendly. The Litigation Division will contact all major County departments to schedule meetings to discuss ongoing cases, the scope of liability and methods to reduce the department's exposure to unnecessary risks. Achieved. Members of the litigation team had discussions and provided written transmittals and a-mails to Scott Knowles, County's Risk Manager, to assist him in further developing a risk management plan to reduce the County's exposure to unnecessary risks. The litigators have presented and participated in classes/workshops for: flood liability at the Third Annual Floodplain Management Conference; roadway safety law for the Fifth Annual Statewide Municipal Attorneys Training Conference; civil rights and liabilities to Police Recruits; and EMT/MICT Refresher Training. Litigators have continuous dialogues with County agents, employees, officials, heads, Mayor (and his staff) and/or County Council Members (and their staff) who are involved in any claim (including workers' compensation and discrimination charges), grievances (usually for an alleged violation of a collective bargaining provision that would be presided by an arbitrator) and lawsuits. Six Month Progress Report on Program Objectives for FY 2007-08 1 CORPORATION COUNSEL LITIGATION PROGRAM 3. Responsibly monitor pending lawsuits by recommending settlement only when quantifiable justification exists. Achieved. We closed five (5) cases: two (2) of them were by voluntary dismissals after discovery conducted; one (1) was dismissed by settlement with no payment from the County; and two (2) cases were settled for $95,000, where the potential liability exposure was approximately $490,000, which means the difference between the potential exposure and actual settlement amount was $395,000. Six Month Progress Report on Program Objectives for FY 2007-08 2 CORPORATION COUNSEL COUNSELING & DRAFTING DIVISION 1. Review of documents. The Division will review and approve legal documents submitted by the various County departments and agencies promptly. This review will include a thorough analysis of potential legal exposure and liabilities. To the extent possible, 75% of legal documents shall be completed within 7 business days. Achieved. Between July 1, 2007 and December 31, 2007approximately 93% of documents received were reviewed and returned within 7 business days. 2. Drafting documents and legislation. The Division will draft documents and legislation at the request of its County clients in a prompt manner. To the extent possible, 75% of requests shall be completed within 21 business days or less. Not Achieved. Between July 1, 2007 and December 31, 2007, approximately 72% of the drafting requests were completed within 21 business days or less. 3. Written Request for a Legal Opinion. The Division will thoroughly research and draft legal opinions for its County clients in a prompt manner. To the extent possible, 75% of requests shall be completed within 21 business days or less. Achieved. Between July 1, 2007 and December 31, 2007 approximately 77% of the requests for legal opinions were completed within 21 business days or less. 4. Miscellaneous Requests for Legal Assistance, including Long-term Projects. The Division will respond to departmental and agency requests for legal service that may not involve a formal written response or extensive legal research. These miscellaneous requests may also include long-term projects, which are time- and resource-consuming. For requests not requiring a formal written response or extensive research, to the extent possible, 50% of all requests shall be completed within 21 business days. For long-term projects, to the extent possible, requests shall be completed within the time frame allocated for the project. Achieved. Between July 1, 2007 and December 31, 2007, approximately 62% of the miscellaneous requests and 73% of the requests for "review and comment" on matters were completed within 21 business days or less. Six Month Progress Report on Program Objectives for FY 2007-08 3 CORPORATION COUNSEL COUNSELING & DRAFTING DIVISION 5. Training for County Officers and Employees, and Board and Commission Members. The Division will conduct ongoing training for County officers and employees, and substantive Boards and Commissions to prevent procedural and substantive errors, including recall training as requested by our County clients. In addition to the continual training of our board and commissions on Sunshine Law and the training of police recruits and police dispatchers, a county-wide training was held on revisions to the civil service exemptions made in the 2007 legislative session. Additionally, the Office of the Corporation Counsel hosted the 5th Annual Statewide Municipal Attorneys' Training Conference in September of 2007. 6. Development of a Risk Management System. The Division will continue to work with their respective clients in risk management activities. We have been assisting the Risk Manager with assessing insurance options as well as obtaining federal reimbursement from FEMA for damages caused by the 2006 earthquake. In addition whenever a liability concern comes to our attention we inform the Risk Manager for initiation of advisories or programs. Six Month Progress Report on Program Objectives for FY 2007-08 4 CORPORATION COUNSEL FAMILY SUPPORT DIVISION (HILO & KONA OFFICES) In October of 2007, the Family Support Division was transferred to the State of Hawaii Department of the Attorney General, Six Month Progress Report on Program Objectives for FY 2007-08 5 CORPORATION COUNSEL BOARD OF ETHICS 1. Review all petitions and requests for opinions in a prompt manner. The Board of Ethics received 2 petitions from 7/1/07 thru 12/31/07. Both petitions resulted in the filing of Informal Advisory Opinions by the Board. Six Month Progress Report on Program Objectives for FY 2007-08 6 CORPORATION COUNSEL LITIGATION PROGRAM 1. Offer training opportunities to our litigation team, and provide them effective tools to take cases to trial. Objective achieved. The attorneys and staff attended specialized seminars and training sessions and participated in training teleconferences, covering areas of litigation including construction contracts (project completion, prevailing wages, and preventing and measuring delays), personal injury (handling cases in the Judiciary's Court Annexed Arbitration Program), employment law (wage and hour litigation [Fair Labor Standard Act], substance abuse in the workplace, addiction and the American with Disabilities Act, measuring psychological and psychiatric fitness for duty and threat, and accident prevention in the workplace), ethics, Sunshine Law, proper drafting of pleadings, interviewing sexual abuse victims, storm water regulation, and evidentiary rules and laws relating to electronic discovery and document storage. Two members of the litigation team attended the American Bar Association Annual Conference held in Honolulu (the conference included topics concerning litigation practice, labor and employment law, international law, tort law and science and technology law). Two members of the litigation team attended a FranklinCovey® workshop entitled "Focus: Achieving your highest priorities." In all cases against and for the County, the Litigation Division has a "team oriented" approach to discuss, develop and implement case strategies. Meetings with the attorneys, legal clerks, investigator and legal assistant are held weekly to discuss trial strategies and to update team members on legal issues and work tasks. The collegial atmosphere within the office allows each member of the litigation team to discuss and analyze legal and work issues on a daily basis with anyone within the office, including members of the Counseling and Drafting Division, supervisory heads, the Assistant Corporation Counsel and Corporation Counsel. 2. Continue to make litigation client friendly. The Litigation Division will contact all major County departments to schedule meetings to discuss ongoing cases, the scope of liability and methods to reduce the department's exposure to unnecessary risks. Objective achieved. The attorneys provide training to many County clients, including instruction for new police recruits in civil liberties and liabilities, and ongoing in-service training for all County departments. Litigators also presented classes/workshops in: (1) employment law (effective litigation of discrimination, harassment and retaliation cases) and highway litigation (life after Kienker) at the Fourth Annual Statewide Municipal Attorneys Training Conference; (2) Parks and Recreation Summer Fun Training; (3) Animal Control Liability Training; and (4) Family Medical Leave Act training for the Police Commanders. Final Status Report on Program Objectives for FY 2006-07 1 CORPORATION COUNSEL LITIGATION PROGRAM The litigators also assisted the attorneys of the Counseling and Drafting Division in training covering the Code of Ethics and procedural remedies for zoning code violations (Fourth Annual Statewide Municipal Attorneys Training Conference). Litigators also consulted with attorneys from the Counseling and Drafting Division on many pending matters, including planning issues. Litigators have continuous dialogue with County agents, employees, officials, department heads, the Mayor (and his staff) and County Council Members (and their staff) involved in any claim (including workers' compensation and discrimination charges), arbitration (grievances, and interest arbitration concerning wages and non-cost items for collective bargaining agreements) and lawsuits. In addition, members of the litigation team worked with the County of Hawaii's Risk Manager to assist in the development of a comprehensive risk management plan. 3. Responsibly monitor pending lawsuits by recommending settlement only when quantifiable justification exist. Objective achieved. In the fiscal year, five significant lawsuits settled for the total sum of $594,129.77. The potential liability exposure for these rive cases was $3,554,139.84, meaning the difference between the potential exposure and actual settlement amount was $2,960,010.07. The litigation unit averaged approximately eigthy (80) pending major cases a month, including union arbitration and other employment related cases. Several of the major cases involved requests for the payment of multi-millions of dollars of our taxpayers' money. During the fiscal year, two very high-profile court cases were resolved in favor of the County. Parrish v. Honorable Ronald Ibarra (federal case) and Parrish v. State ofHawai'i (state case), involved claims of approximately $264,000,000 filed on behalf of some Hokuli`a Lot Owners due to the County being prohibited by court order in Walter John Kelly and Protect Keopuka `Ohana v 1250 Oceanside Partners, et al. to issue permits allowing the owners to build homes. The case eventually resulted in a final dismissal of all claims, with the County not having to pay any money damages. The Litigation Division also investigated and evaluated all claims for damages made against the County, filed with the County Clerk. The Division also pursued claims on behalf of the County against private parties and other government entities. Examples include damages done to County property or cases where there have been overpayments made by the County. For Fiscal Year 2006-2007, 76 such claims were investigated. Of the total monies paid out by the County ($370,820.24), $5,272.51 was successfully recovered. Final Status Report on Program Objectives for FY 2006-07 2 CORPORATION COUNSEL COUNSELING & DRAFTING DIVISION 1. Review of documents. The Division will review and approve legal documents submitted by the various County departments and agencies promptly. This review will include a thorough analysis of potential legal exposure and liabilities. To the extent possible, 75% of legal documents shall be completed within 7 business days. Objective achieved. The division received approximately 1,388 requests to review and approve documents. Of those requests received, 97% were responded to within 7 business days or less. 2. Drafting documents and legislation. The Division will draft documents and legislation at the request of its County clients in a prompt manner. To the extent possible, 75% of requests shall be completed within 21 business days or less. Objective achieved. The division received approximately 117 requests for assistance in drafting documents and legislation. Of the requests, 80%were completed within 21 business days or less. 3. Written Request for a Legal Opinion. The Division will thoroughly research and draft legal opinions for its County clients in a prompt manner. To the extent possible, 75% of requests shall be completed within 21 business days or less. Objective achieved. The division received approximately 147 requests for legal opinions on various issues. 86% were completed within 21 business days. 4. Miscellaneous Requests for Legal Assistance, including Long-term Projects. The Division will respond to departmental and agency requests for legal service that may not involve a formal written response or extensive legal research. These miscellaneous requests may also include long-term projects, which are time- and resource-consuming. For requests not requiring a formal written response or extensive research, to the extent possible, 50% of all requests shall be completed within 21 business days. For long-term projects, to the extent possible, requests shall be completed within the time frame allocated for the project. Objective achieved. The division received approximately 681 requests to review and comment on various legal issues or documents, and approximately 97 requests for miscellaneous legal services. 83% of the requests for review and comment were completed within 21 business days while 88% of the requests for miscellaneous legal services were completed within 21 business days. In addition, there were approximately 156 long-term projects initiated by our attorneys during the fiscal year. Final Status Report on Program Objectives for FY 2006-07 3 CORPORATION COUNSEL COUNSELING & DRAFTING DIVISION 5. Training for County Officers and Employees, and Board and Commission Members. The Division will conduct ongoing training for County officers and employees, and substantive Boards and Commissions to prevent procedural and substantive errors, including recall training as requested by our County clients. Objective achieved. Numerous trainings were held during the fiscal year. The 4`h Annual Statewide Municipal Attorneys' Training Conference was once again hosted by the County of Hawaii with an emphasis on labor, litigation, and counseling and drafting issues. A new form for employee contracts was implemented and training was held on using the form and distinguishing between employees and independent contractors. More than 50 employees County-wide attended. Other trainings held include training of the police recruits, fire department dispatchers, Parks and Recreation supervisors, Animal Control Officers, Department of Environmental Management employees, and Board and Commission members on a variety of subjects. 6. Development of a Risk Management System. The Division will continue to work with their respective clients in risk management activities. Objective achieved. The Division increased its interaction with attorneys from the Litigation Division to provide training for our County clients, as well as with the County of Hawaii Risk Manager. Attorneys continue to approach their work from a proactive perspective in order to anticipate areas of potential County liability and properly advise their clients. Final Status Report on Program Objectives for FY 2006-07 4 CORPORATION COUNSEL FAMILY SUPPORT DIVISION (HILO & KONA OFFICES) 1. Collect a minimum of $400,000 in delinquent child support payments. Objective achieved. The Division collected over $633,263 in delinquent child support payments from July 2006 to June 2007. 2. Continue to improve staff productivity on the KEIKI automated system. Objective achieved. Updates and training to staff members were provided monthly by the Child Support Enforcement Agency (CSEA) Bulletins. CSEA also provided training as needed. 3. Provide updates and training to staff members on changes in federal requirements, paternity establishment, child support establishment, enforcement, distribution and interstate case processing. Objective achieved. Updates and training to staff were provided by CSEA memos, telephone conferencing seminars with CDs and materials, staff meetings, and written materials. The Family Support attorneys attended the 2006 American Bar Association Conference that was held August 3-6,2006 and the 4th Annual Statewide Municipal Attorneys Training Conference that was held on September 13-15, 2006. Two legal assistants and a legal clerk attended the 2006 HSBA Annual Divorce Law Update that was held on October 26, 2006. The Legal Clerk Ills, the Supervising Legal Clerk I, and the attorneys participated in a FIDM Procedures and Training with Mike Steele, Deputy Attorney General, on January 11, 2007. On January 18, 2007, the staff participated in a UIFSA 101 - Back to Basics Tele-Talk Seminar. Geraldine N. Hasegawa, Division Chief, attended the 11th Annual Bi-Regional Interstate Task Force Meeting held in Anchorage, AK on May 22-25,2007. The objective of this task force meeting was to address interstate child support and paternity issues as well as improve interstate case processing between states, countries and other jurisdictions. It also allowed direct input of our county's successes and/or problems with other states. Final Status Report on Program Objectives for FY 2006-07 5 CORPORATION COUNSEL BOARD OF ETHICS 1. Review all petitions and requests for opinions in a prompt manner. Objective achieved. For Fiscal Year 2006-2007, the Board of Ethics received six petitions. Three petitions questioned the actions of Council members, one questioned both a Council member and department director, and one was from an employee who questioned whether his part-time non-County job was in conflict with his County employment. Two petitions were filed during the fiscal year, but decided after the end of the fiscal year. Initial hearings on all but one of the petitions were held within one month of the petition dates, and informal advisory opinions were issued within one month of the Board's vote on each matter. Below is a table showing the time periods: No. Relevant Dates 1 07/25/06 & 07/26/06 (joined): Petition dates and 08/09/07: Board voted to hold special meeting 2 08/30/07: Special meeting (joined) 09/12/07: Further meeting held and vote taken 09/20/07: Informal Advisory Opinion issued 3 03/05/07: Petition date 04/11/07: Meeting held and vote taken 05/09/07: Informal Advisory Opinion issued 4 04/11/07: Petition date 05/09/07: Meeting held and vote taken 05/29/07: Letter to Petitioner confirming Board's decision 5 06/01/07: Petition date 06/13/07: Meeting held 07/11/07: Further meeting held and vote taken 07/26/07: Informal Advisory Opinion issued 6 06/13/07: Board initiated resolution and investigation 07/11/07: Meeting held and vote taken 07/26/07: Informal Advisory Opinion issued Final Status Report on Program Objectives for FY 2006-07 6 4 COUNTY COUNCIL//Cl[X-1-IRA COUNTY COUNCIL/CLERK COUNCIL/CLERK Clerk's Office-Council and Committee Services Sections 1. Assist the Council in fulfilling legal notice requirements for all Council and Committee meetings, including preparation of meeting agenda and posting and publication of written meeting notices. Objective is being met. Twelve Council agendas and one Council public hearing notice were prepared and published. Sixty Committee agendas were prepared and published. All were legally sufficient and timely. 2. Provide an accurate reflection of Council and Committee meetings and votes taken by preparing verbatim transcripts of each meeting in accordance with law. Objective is being met. A schedule has been made for the completion of official minutes from prior years. Currently, summary minutes are completed within the 30-day Sunshine Law requirement. Subsequently, full verbatim transcripts are in the process of being completed. The Clerk-Council Office provides copies of DVD's of these meetings to the public upon request. 3. Provide public records to Council and Clerk documents in accordance with the time frame required by law. Objective is being met. 4. Enhance public access to records by providing text versions of bills and resolutions on the County's website. Objective is being met. The Clerk-Council Office has implemented an enhanced records system to provide greater access to documents. 5. Explore, select and implement a new clerk's records management system to scan, index and retrieve public documents that is also webpage friendly. Records management system is currently being implemented. 6. Assist in the evaluation and implementation of the new layout and design of the Council-Clerk's Office. Objective is being met. Six Month Progress Report on Program Objectives for FY 2007-08 I COUNTY COUNCIL/CLERK COUNCIL/CLERK Reprographics Division 1. Process all documents submitted by departments for duplication within two business days. Objective is being met. From July 1, 2007, through December 31, 2007, over 2,183,450 copies were made at the Machine Room. 2. Process all pieces of mail that are delivered no later than 2:30 p.m. by departments to the Machine Room on the same day. Objective is being met. Over 207,594 pieces of outgoing mail were processed by the Machine Room during the period July 1, 2007, through December 31, 2007. Mail is accepted for posting up until Machine Room personnel deliver the mail to the Post Office daily. 3. Distribute incoming postal mail at 101 Aupuni Center within two hours from receipt. Objective is being met. Effective March 2007, mail has been delivered to our new location at 2100 Kanoelehua Avenue. Post Office daily mail delivery varies but mail is always distributed by 2:00 p.m. 4. Assist departments to comply with USPS regulations. Objective is being met. Legislative Research Branch 1. Prepare semi-annual supplements to the County Code for distribution within eight weeks of receipt of the final adopted ordinances. Supplement 4, which contains ordinances effective up until and including June 30, 2007, has been prepared and distributed. An increased legislative workload and substantial changes delayed release of this Supplement. Staff is presently working on Supplement 5, which contains ordinances effective up until and including December 31, 2007. 2. Complete review of legislation initiated by a council member as to its proper form within two weeks of receipt depending upon its complexity. More complex or comprehensive legislation will take longer. Objective is being met. From July 1st through December 31st, LRB staff reviewed the following: Bills - 86 Resolutions -186 Six Month Progress Report on Program Objectives for FY 2007-08 2 COUNTY COUNCIL/CLERK COUNCIL/CLERK 3. Monitor and attend all Council and Committee meetings to provide research and advisory support for decision-makers on proposed legislative initiatives. Objective achieved to date. 4. Prepare the annual report for the county Council-County Clerk by the designated deadline date. Objective achieved. The report was prepared prior to the deadline. 5. Update the County Council-County Clerk's website to include new legislative information. Objective achieved. Since July of 2007, the operating budget ordinance and capital improvement budget ordinance have been added to the website. 6. Complete and publish an updated "Guide to County Government" for distribution for the public. The updated Guide will be completed in the spring of 2008. Legislative Auditor's Office 1. Assure that the conduct of the County's annual independent audit report is completed by December 31, 2007. In September 2007, external auditor KPMG LLC notified the Legislative Auditor that additional assurance procedures pertaining to the Police Department's purchase of Public Safety Answering Point (PSAP) hardware were being required by the State Wireless Enhanced 911 Fund Board and an increase in scope of its single audit of federal financial assistance programs would be required to comply with the U.S. Office of Management and Budget Circular A-133. The Council approved these expanded scopes of service in October 2007, and KPMG LLC estimates completion of all required reports by March 1, 2008. 2. Attend and monitor Council's budget and program review sessions. Beginning December 2007, a newly hired Budget Analyst began assisting the Council in developing regional and island-wide budget priorities for inclusion in the Mayor's proposed operating and capital budgets for fiscal year 2008-2009. Prioritized budget items will be set forth in a Council resolution for discussion with the Mayor prior to his submission of proposed budgets on March 1, 2008. Six Month Progress Report on Program Objectives for FY 2007-08 3 COUNTY COUNCIL/CLERK COUNCIVCLERK 3. Prepare or procure the preparation of special studies, performance reviews, financial reviews, and program audits as may be requested by the Council. The Legislative Auditor completed a Risk Assessment Survey of County departments and programs utilizing objective methodology to develop an annual audit plan and identify highest risk areas to which to assign audit resources. Based on survey responses from County managers and Council members, the Legislative Auditor developed a proposed Audit Plan for fiscal year 2007-2008 which was presented to and filed by the Council in July 2007. 4. Initiate the preparation or procurement of special studies, performance reviews, financial reviews, and program audits as determined by the legislative auditor. As identified in its Audit Plan for fiscal year 2007-2008, the Legislative Auditor's Office commenced a performance audit of the Department of Public Works, specifically reviewing the effectiveness and efficiency of DPW practices, policies, and procedures related to contract supplements and change orders for construction projects in progress during fiscal year 2006-2007. As identified in its Audit Plan, the Legislative Auditor also initiated a follow-up review of its performance audit of the Department of Environmental Management's recycling and diversion grant program during fiscal year 2006-2007. Six Month Progress Report on Program Objectives for FY 2007-08 4 COUNTY COUNCIL/CLERK ELECTIONS DIVISION 1. Develop a training video for control center, delivery/collection, and precinct officials. Objective has been modified but is being met. Power point presentations have been substituted for training videos. 2. Establish a recruitment program with the Department of Education, University of Hawaii and non-profit organizations. Objective is being met with the DOE through the Young Voter Registration High School Program and with the University of Hawaii Career Center website. 3. Establish five (5) voter registration sites in all Judicial Districts. A satellite office opened in Kona and a second site will be opening in Pahoa. Budget constraints limit the opening of additional sites. 4. Digitize all election documents for easy retrieval. Objective is being met as part of records management system implementation. 5. Computerize the Elections Division Warehouse inventory. Objective is being met. Six Month Progress Report on Program Objectives for FY 2007-08 5 COUNTY COUNCILICLERK COUNCIL/CLERK Clerk's Office-Council and Committee Services Sections 1. Assist the Council in fulfilling legal notice requirements for all Council and Committee meetings, including preparation of meeting agenda and posting and publication of written meeting notices. Objective achieved. Twenty-six Council agendas and eight Council public hearing notices were prepared and published. Ninety-six Committee agendas and one committee public hearing notice were prepared and published. All were legally sufficient and timely. 2. Provide an accurate reflection of Council and committee meetings and votes taken by preparing verbatim transcripts of each meeting in accordance with law. Objective partially achieved. The Council and Committee Services sections now prepare summary minutes in order to meet the 30-day Sunshine law requirement. Currently the 30-day Sunshine law requirement for minutes completion is being met. A schedule has been made for the completion of official minutes from prior terms. Full verbatim transcripts are in the process of being completed. The Clerk-Council Office provides copies of DVD's of these meetings to the public upon request. 3. Provide public records to Council and Clerk documents in accordance with the time frame required by law. Objective achieved. 4. Enhance public access to records by providing text version of bills and resolutions on the County's website. Objective achieved. The Clerk-Council Office is in the process of implementing an enhanced records system to provide greater access to documents. 5. Complete archiving by scanning documents and imputing data for Council-Clerk records from 1994-1996 and 1998-2000 elective Council terms. Objective partially postponed due to implementation of new document management system. Documents from the 1994 term, consisting of approximately 6,000 records are ready for conversion to the enhanced records system. This process involved scanning, data retrieval and inputting, and research (when required). Documents from the 1996-1998 and 1998-2000 terms, also consisting of approximately 6,000 records each term, are presently being processed and will be included in the upgrade to the enhanced records system. Final Status Report on Program Objectives for FY 2006-07 1 COUNTY COUNCIL/CLERK COUNCIL/CLERK 6. Provide information and assistance necessary to improve the Council-Clerk webpage on the County's website by providing ideas to access Council and Clerk records, information, and forms. Objective achieved. In addition, an integral component of the upgrade to an enhanced records system will be a new web page version of the Council's records which will provide greater accessibility and will be very user friendly. 7. Assist in the evaluation and implementation of the new layout and design of the Council-Clerk's Office by providing ideas and specifications for the Council and Committee Sections. Objective achieved. Reprographics Division 1. Process all documents submitted by departments for duplication within two business days. Objective achieved. From July 1, 2006 to June 30, 2007 over 5,070,250 copies were made at the Machine Room. That amounts to over 422,517 copies per month. 2. Process all pieces of mail that are delivered no later than 2:30 p.m. by departments to the Machine Room on the same day. Objective achieved. Over 420,290 pieces of outgoing mail were processed by the Machine Room during FY 2006-07. 3. Distribute incoming postal mail at 101 Aupuni Center within two hours from receipt. Beginning March 2007, mail has been delivered to 2100 Kanoelehua Avenue. Mail receipt from post office has varied due to new location, but mail is always distributed by 2:00 p.m. Legislative Auditor's Office (LAO) 1. Assure that the conduct of the County's annual independent audit report is completed by December 31, 2006. Objective achieved within period of contractual time extension necessitated by staff shortages in the Department of Finance and a significant increase in number of federal programs to be audited. Final Status Report on Program Objectives for FY 2006-07 2 COUNTY COUNCIL/CLERK COUNCII./CLERK 2. Attend and monitor Council' budget and program review sessions. Objective achieved. 3. Prepare or procure the preparation of special studies, performance reviews, financial reviews, and programs audits as may be requested by the Council. Objective achieved. A Performance Audit of the County's Recycling and Diversion Grants Program was accepted by the Council. LAO also assisted the County Clerk with an employee survey and internal assessment. 4. Initiate the preparation or procurement of special studies, performance reviews, financial reviews, and program audits as determined by the Legislative Auditor. Objective achieved. LAO developed a County-wide risk assessment process and departmental audit manual. The Legislative Research Branch (LRB) 1. Prepare semi-annual supplements to the County Code for distribution within eight weeks of receipt of the final adopted ordinances. Objective partially achieved. Increased legislative workload resulted in delays. The Code and the County Charter, however, have been updated as of November 15, 2007. 2. Complete review of legislation initiated by a council member as to its proper form within two weeks of receipt depending upon its complexity. More complex or comprehensive legislation will take longer. Objective achieved. 3. Monitor and attend all Council and Committee meetings to provide research and advisory support for decision-makers on proposed legislative initiatives. Objective achieved. The Council's Committees conducted 97 regular meetings, an increase of 14% from the previous fiscal year and the Council held 24 regular meetings. Final Status Report on Program Objectives for FY 2006-07 3 COUNTY COUNCIL/CLERK COUNCIL/CLERK 4. Prepare the annual report for the County Council-County Clerk by the designated deadline date. Objective achieved. The annual report was submitted prior to the deadline and consisted of 12 pages of text highlighting the work of the Council and the Office of the County Clerk, which includes the Elections Division, the Machine Room, Council Services, Committee Services, Legislative Auditor's Office, Administrative Services, and Council District Staff. 5. Update the County Council-County Clerk's website to include new forms and legislation information. Objective achieved. 6. Complete and publish an updated "Guide to County Government" for distribution for the public. Objective only partially achieved. This task is currently in progress. Election Division 1. Provide Telecommunication Device for the Deaf or hard-of-hearing. Objective achieved. 2. Prepare a Voter Education Video using high school students to film the videotape. Objective achieved. Kamehameha High School media program partnered with the University of Hawaii at Hilo to produce two videos: "How to Register to Vote" and "How to Vote". Videos were shown at precinct official training classes and on the Island of Hawaii (Na Leo) public access channel. In addition, the videos were later edited and utilized by the City and County of Honolulu to and shown on Oahu public access television (Olelo). 3. Digitize all election documents for easy retrieval. Objective delayed pending implementation of new document management system. Final Status Report on Program Objectives for FY 2006-07 4 COUNTY COUNCIL/CLERK COUNCIL/CLERK 4. Conduct a Drive-Thru Voter Registration Drive. Objective achieved in partnership with the League of Women Voters in the primary and general elections in Kona, Pahoa and Hilo. 5. Train and establish a deputy voter registrar program in senior/nutrition centers as appropriate. Conducted deputy voter registrar programs at senior/nutrition centers using volunteer outreach program. Final Status Report on Program Objectives for FY 2006-07 5 COUNTY PHYSICIANS) COUNTY PHYSICIANS COUNTY PHYSICIANS 1. Continue to serve the County diligently as in the past. This is ongoing. Six Month Progress Report on Program Objectives for FY 2007-08 1 COUNTY PHYSICIANS COUNTY PHYSICIANS 1. Continue to serve the County diligently as in the past. This is ongoing. Final Status Report on Program Objectives for FY 2006-07 1 DATA SYSTEMS DATA SYSTEMS DATA SYSTEMS 1. Expand the County of Hawaii Local Area Network and Wide Area Network utilizing telecommunication services. Activated the following Fiber locations: Traffic Division Hilo Roads Transit Training Room Dept. of Env. Mgmt Preparing the following Fiber locations: Hawaii Hardware Building Laupahoehoe PD and Fire Honoka'a PD and Fire Waimea PD and Fire Kealakehe PD Hanama Place Prosecuting Attorney - Kealakekua Sun Sun Lau- Aging Resource Center 2. Enhance employee technical skills and knowledge through training classes. Data Systems Members attended the following classes/conferences: EDEN/FRESH User Conference Managing and Maintaining MS Server Securing Networks with PIX and ASA COOP - Disaster planning and recovery 3. Migrate County servers to Windows Active Directory Servers. Network Analysts are presently working to finalize the migration of the Windows 2003 server as well as the Exchange servers. New servers are being ordered to replace out-of-warranty equipment and the migration to Server 2003 is scheduled for March. The Exchange upgrade will follow shortly in April. 4. Continue with the development and improvement of the Document Management System. Phase 1: The following agencies have implemented the Document Management system: Dept of Motor Vehicles Elections Division The following agencies are scheduled for implementation in the 2nd and 3rd Quarter of 2008: County Clerk Planning Dept. Real Property Prosecuting Attorney Public Works Six Month Progress Report on Program Objectives for FY 2007-08 1 DATA SYSTEMS DATA SYSTEMS Phase II (FY 2008-2009): Research and Development Transit Human Resources Dept. of Environmental Management Parks and Recreation Liquor Division Fire 5. Develop a Needs Assessment and Review for all County Agencies and Department Originally started by the Information Systems Manager, now on hold until a new IS Manager is hired. 6. Develop departmental Strategic Plan. On Hold - Hiring a new Information Systems Manager 7. Develop data management strategy. On Hold - Hiring a new Information Systems Manager Six Month Progress Report on Program Objectives for FY 2007-08 2 DATA SYSTEMS DATA SYSTEMS 1. Expand the County of Hawaii Local Area Network and Wide Area Network utilizing all forms of telecommunication services. The following locations were added to the County of Hawaii Wide Area Network: Fiber Nodes: County Offices - Ben Franklin Building County Offices - Maluhia Place County Offices - Puainako Town Center Public works - Schultz Siding baseyard DSL/RoadRunner South Kohala Fire Station Volcano Fire Station Pahala Fire Station Wireless: Hawaiian Ocean View Fire Station 2. Enhance employee technical skills and knowledge through advanced training classes. The following training classes and conferences were attended by Data Systems personnel: GIS: ESRI Conference Parcel Training Applications: Crystal Reports 10 - Level 2 How to become a better communicator Installing, configuring MS SQL Server Adobe Photo Shop Eden User Conference Fire RMS User Conference CLT User Conference Bus Professional Grammar/Writing Open Source Conference Network: Mobility, Security, VoIP Exec Briefing Hawaiin Telcom/Cisco Security Cyber Terrorism Conference Mastering Internet Security Final Status Report on Program Objectives for FY 2006-07 1 DATA SYSTEMS wmwpffivvwm~ DATA SYSTEMS 3. Implement County payments-over-the-web application with Hawaii Information Consortium. In discussion with Hawaii Information Consortium. Hawaii Information Consortium has activated the Sewer Payments and Real Property payments over-the-web for Kauai County. They are presently working with Maui County on their Dept. of Motor Vehicles payment-over-the-web. At this time, the Access Hawaii Committee that has oversight over HIC, has been required by the State Procurement Officer to extend the HIC contract for (1) year and to issue an RFP for this service. According to the SPO, the contract is about to expire at the end of this year. 4. Continue the Needs Assessment and Review for all County Agencies and Departments. In Progress: Information Systems Manager continued to meet with departments and agencies on a Business Plan Review: County Clerk Elections Transit 5. Start the conversion of all databases away from Access. Analysis, training and implementation of a development environment have started for the conversion of Microsoft Access databases. A standard security database has been created to handle global security for all converted databases. 6. Develop a plan for cross-training for applications and networks analysts. Including Systems Administration, Database Administration, SQL Administration, etc. Analysts have started to receive cross-training for the currently implemented FRESH modules. 7. Maintain a high level of service and support for all Applications on the Network. FRESH support and report creation has been a priority, with an analyst dedicated to FRESH user support calls and over 20 custom FRESH reports completed. The response time for general workstation user support and computer help calls have been improved by over 100%. The wait for new computer installations has been improved from an average of 3 weeks to 1 week. The uptime for systems during normal working hours has exceeded 99%. Final Status Report on Program Objectives for FY 2006-07 2 J G' ~E-RLY ACTIVITIES ELDERLY ACTIVITIES COORDINATED SERVICES UNIT The CSE staff will strive to promote maximum independence, optimum health, personal dignity and self-enrichment by: 1. Providing Information and Assistance Services to 3,500 older adults. Served 2,005 seniors, or 57% of the established objective of 3,500. 2. Providing Outreach Services to 900 adults. Served 211 seniors or 23% of the established objective of 900 older adults. 3. Providing Transportation Services to 1,100 older adults and accomplishing 33,000 trips annually. Provided Transportation services for 876 seniors or 80% of the established objectives of 1,100 older adults and completed 18,551 trips or 56% of the 33,000 trips annually. 4. Providing Transportation Services to 40 individuals under 60 years of age with disabilities and accomplishing 600 trips annually. Provided Transportation services for 36 individuals under 60 yrs. of age or 90% of the established objectives of 40 individuals & completed 679 trips or 113% of the 600 trips annually. 5. Providing and completing 2,000 Referrals. Completed 1,037 referrals or 52% of the established objective of 2,000. 6. Providing 34 individuals with disabilities/older adults with 3,456 hours of chore services annually. Provided 25 seniors or 74% of the established objective of 34 individuals 1,819.25 hours of chore services or 53% of the established objective of 3,456.00 hours. Sias Month Progress Report on Program Objectives for FY 2007-08 1 ELDERLY ACTIVITIES RETIRED AND SENIOR VOLUNTEER PROGRAM Enhance the overall quality of life, i.e., maximum independence, optimum health, personal dignity, and self-enrichment of persons 55 years and older by: 1. Providing diverse and meaningful volunteer opportunities to 1,200 persons 55 years and older. 1,610 RSVP volunteers served in volunteer assignments. 2. Assisting significantly in meeting community needs by providing 150,000 hours of volunteer service in a minimum of 175 volunteer stations. RSVP volunteers provided 82,166.5 hours of volunteer service through 201 volunteer stations. 3. Providing 50 volunteers in elementary schools to tutor children who are reading below grade level. 64 RSVP volunteers served as reading tutors in elementary schools. 4. Providing 400 volunteers to enable Hawaii County Nutrition Program to carry out its congregate meals program. 470 volunteers served in the Hawaii County Nutrition Program's congregate meals program. Six Month Progress Report on Program Objectives for FY 2007-08 2 ELDERLY ACTIVITIES NUTRITION PROGRAM Congregate Nutrition Services 1. To provide 84,000 nutritious meals, each containing 1/3 of the U.S. RDA, to 1,000 older individuals, aged 60 and older, at fifteen congregate nutrition sites throughout Hawaii County by June 30, 2008. 41,462 meals have been served to 1,151 seniors. This is 49% of our objective for meals, and 115% of our objective for seniors served. Home Delivered Meal Service (Meals on Wheels) 1. To deliver 68,499 nutritious meals, each containing 1/3 of the U.S. RDA, to 400 frail, homebound older individuals, aged 60 and older, throughout Hawaii County by June 30, 2008. 32,335 meals were served to 368 seniors. This is 47% of our objective for meals, and 92% of our objective for seniors served. Six Month Progress Report on Program Objectives for FY 2007-08 3 ELDERLY ACTIVITIES SENIOR COMMUNITY SERVICES EMPLOYMENT 1. Place 10 enrollees into unsubsidized jobs by FY's end. (Slot level of 42 x Program Year'06 Placement Goal of 24% = 10) Placed 5 enrollees into unsubsidized jobs quarter ending. 2. Provide services to a cumulative total of 68 enrollees by FY's end. (Slot level of 42 x Program Year'06 Service Goal of 162%= 68) Provided services to a cumulative total of 48 enrollees quarter ending. 3. Visit each enrollee at his/her work site twice a year. Conduct 84 work site visits by FY's end. (42 enrollees x 2 work site visits/year = 84 work site visits/year) Conducted 108 work site visits quarter ending. The former theme of seniors serving seniors has lost its emphasis to mainstreaming and has therefore been deleted as a program objective. Six Month Progress Report on Program Objectives for FY 2007-08 4 ELDERLY ACTIVITIES COORDINATED SERVICES UNIT The CSE staff will strive to promote maximum independence, optimum health, personal dignity and self-enrichment by: I. Providing Information and Assistance Services to 3,500 older adults. Objective achieved. Served 3,757 seniors, or 107% of the established objective of 3,500. 2. Providing Outreach Services to 800 adults. Objective achieved: Served 907 seniors or 113% of the established objective of 800 older adults. Notation: The established objective of 800 older adults was changed to 900 per HCOA's `06-'07 Title III Contract with CSE 3. Providing Transportation Services to 1,100 older adults and accomplishing 33,000 trips annually. Objective achieved. Provided transportation services for 1,142 seniors or 104% of the established objectives of 1,100 older adults and completed 39,769 trips or 121 % of the 33,000 trips annually. 4. Providing Transportation Services to 40 individuals under 60 years of age with disabilities and accomplishing 600 trips annually. Objective partially achieved. Provided transportation services for 38 individuals under 60 yrs. of age or 95% of the established objectives of 40 individuals. Completed 1,195 trips or 199% of the 600 trips annually. 5. Providing and completing 1,500 Referrals. Objective achieved. Completed 2,412 referrals or 161% of the established objective of 1,500. 6. Providing 45 individuals with disabilities/older adults with 3,456.30 hours of chore services annually. Provided 27 seniors or 60% of the established objective of 45 individuals. Objective achieved: Provided 3,495.90 hours of chore services or 101% of the established objective of 3,456.30 hours. Notation: Provided 27 seniors or 79% of the established objective of 34. New contract per DHS/HCOA established new objectives of 34 instead of 45 effective July 01, 2006 to June 30, 2007. Request by CSE to DHS to release individuals on the DHS " Waitlist " for services was denied. ( This is a 3 yr. Contract which ends in 2008). Final Status Report on Program Objectives for FY 2006-07 1 ELDERLY ACTIVITIES RETIRED AND SENIOR VOLUNTEER PROGRAM Enhance the overall quality of life, i.e., maximum independence, optimum health, personal dignity, and self-enrichment of persons 55 years and older by: 1. Providing diverse and meaningful volunteer opportunities to 1,200 persons 55 years and older. Objective achieved. 1,778 RSVP volunteers served in volunteer assignments. 2. Assisting significantly in meeting community needs by providing 150,000 hours of volunteer service in a minimum of 175 volunteer stations. Objective achieved. RSVP volunteers provided 175,757.5 hours of volunteer service through 202 volunteer stations. 3. Providing 50 volunteers in elementary schools to tutor children who are reading below grade level. Objective achieved. 61 RSVP volunteers served as reading tutors in elementary schools. 4. Providing 400 volunteers to enable Hawaii County Nutrition Program to carry out its congregate meals program. Objective achieved. 438 volunteers served in the Hawaii County Nutrition Program's congregate meals program. Final Status Report on Program Objectives for FY 2006-07 2 ELDERLY ACTIVITIES NUTRITION PROGRAM Conare¢ate Nutrition Services 1. To provide 85,000 nutritious meals, each containing 1/3 of the U.S. RDA, to 1,000 older individuals, aged 60 and older, at fifteen congregate nutrition sites throughout Hawaii County by June 30, 2007. Objective achieved. As of 6/30/07, 85,847 meals have been served to 1,440 seniors. This is 100% of our objective for meals, and 144% of our objective for seniors served. Home Delivered Meal Service (Meals on Wheels) 1. To deliver 68,225 nutritious meals, each containing 1/3 of the U.S. RDA, to 400 frail, homebound older individuals, aged 60 and older, throughout Hawaii County by June 30, 2007. Objective achieved. As of 6/30/07, 71,382 meals were served to 523 seniors. This is 104% of our objective for meals, and 130% of our objective for seniors served. Final Status Report on Program Objectives for FY 2006-07 3 ELDERLY ACTIVITIES SENIOR COMMUNITY SERVICES EMPLOYMENT 1. Place 30% of the allotted slot level or 13 enrollees into unsubsidized jobs by FY's end. Objective not achieved. Placed 10 enrollees in unsubsidized jobs. Performance measure of 13 enrollees was established by federal agencies and was later reduced to 8 enrollees after the County adopted 13 enrollees as the Program objective. 2. Place 50% or 21 of the enrollees into community service positions that serve seniors during the FY. Objective achieved. Placed 60 enrollees into community service positions that serve seniors. 3. Provide services to a cumulative total of 59 enrollees by FY's end. Objective achieved. Provided services to a cumulative total of 61 enrollees. 4. Visit each enrollee at his/her work site twice a year. Conduct 84 work site visits by FY's end. (42 enrollees x 2 work site visits/year = 84 work site visits/year) Objective achieved. Conducted 183 work site visits. Final Status Report on Program Objectives for FY 2006-07 4 IRONIMUT L El MANAGEMENT ENVIRONMENTAL MANAGEMENT ADMINISTRATION 1. Maintain landfill tipping fees at a level matching commercial usage of Solid Waste services, approximately 50% of Solid Waste Fund expenditures, by 2008. On July 1, 2007 our rates increased to $85/ton for solid waste at our two landfills. We believe, with this last scheduled increase, commercial users of our landfills will still be paying less than their actual costs to the County. We expect to be collecting 39% of all solid waste expenses through landfill tipping fees while commercial usage is approximately 55%. Additional increases are needed for landfill tipping fees to reach 50% of Solid Waste Fund expenditures. 2. Maintain Sewer fees at a level to cover expenses of operations, repairs and maintenance, and replacements. For FY07-08 we expect to be able to cover all expenses of operations, repairs and maintenance, though there are several significant equipment replacement and repair projects that need to be completed in the upcoming years. The last sewer fee rate increase was in 2002. Operation, repair and maintenance costs have increased along with staff size. We have procured a consultant in the first half of FY07-08 who is assisting in revenue requirement analysis, an updated user fee rate and schedule of increases. The consultant will also assist with Council and community presentations for these increases. 3. Maintain vehicle disposal fee system to assure financial self-sufficiency for vehicle recycling program. The vehicle disposal fund and the fee collected with the annual registration of vehicles have kept in line with operating expenses. We have even been able to expand services starting Fiscal Year 05-06 by adding a derelict vehicle amnesty program. This helps people, with a maximum of two derelict vehicles on private land, to have the vehicles removed and delivered to our scrap metal recycling yards. The continuation of this amnesty program will depend on available funding. 4. Proactively work towards compliance of EPA mandate to close all Large Capacity Cesspools by the year 2010. We continue to work proactively towards the compliance goal of closing Large Capacity Cesspools at Honokaa and Queen Liliuokalani Village by 2010, and Komohana Heights by 2009. We have acquired a temporary sewer easement from a landowner enabling us to continue pursuing connection of Queen Liliuokalani to the County's sewer system. Six Month Progress Report on Program Objectives for FY 2007-08 1 ENVIRONMENTAL MANAGEMENT ADMINISTRATION 5. Continually work on planning sewer infrastructure in North Kona in conjunction with the Growth Opportunity Areas represented in the August 2006 Kona Community Development Plan. Work is in progress on the Master Plan to upgrade Kealakehe Wastewater Treatment Plant and on the North Kona and Kilohana Improvement Districts. 6. Establish a system and fees to more efficiently recover construction and demolition debris. The Department is working with Recycle Hawaii to set up construction reuse facilities. Aggregate reuse is being accomplished by the private sector. 7. Improve the status of Wastewater accounts receivable. Reduce the average number of days in receivables to 91 days which represents a 10% decrease from the FY05-06 actual of 101 days. Reduce the percentage of balances over 90 days past due to 51 % of total receivables, which represents a 10% decrease from the FY05-06 actual of 56%. We have nearly reached this goal for FY07-08. The average number of days in receivables for Wastewater has been reduced to 92 days and the percentage of balances over 90 days past due has been reduced to 51%. We are continuing to work towards reducing the past due receivables. 8. Improve the status of Solid Waste accounts receivable. Reduce the average number of days in receivables to 65 days which represents a 10% decrease from the FY05-06 actual of 72 days. Reduce the percentage of balances over 90 days past due to 22% of total receivables, which represents a 10% decrease from the FY05-06 actual of 24%. The average number of days in receivables for Solid Waste has increased to 94 days. The percentage of balances over 90 days past due has decreased to 33% from 35% at the end of FY06-07. We are continuing to work towards reducing the past due receivables and plan to fill the newly created Credit and Collection Clerk position in the upcoming months to help improve the status of our collections. Six Month Progress Report on Program Objectives for FY 2007-08 2 ENVIRONMENTAL MANAGEMENT TECHNICAL SERVICES SECTION 1. Complete bid process for abandonment of the Komohana Heights Large Capacity Cesspool's in compliance with the Environmental Protection Agency's Consent and Final Order. Design plans and specifications are currently being modified to include final sewer easements. Sewer easements are necessary to establish a gravity flow- based sewer collection system and County vehicular access for sewer maintenance purposes. The next step is the construction bid process which is tentatively scheduled for March 2008. 2. Complete planning and design for abandonment of the Queen Liliuokalani Village Large Capacity Cesspool's in compliance with the Environmental Protection Agency's Consent and Final Order. The Preliminary Engineering Report is anticipated to be finalized in March 2008. The report will provide conceptual design information pertaining to the on-site and off-site sewer collection system that will connect the Queen Liliuokalani Village Subdivision to the existing County Sewer System. A key element in determination of the route of the off-site portion of the sewer system was Department of Hawaiian Homes Land (DHHL) official consent in granting the County a temporary sewer easement on DHHL lands. It is anticipated that design plans and specifications will be completed in May 2008. 3. Complete planning and design phases for a new sewer system in the Honokaa District. The design plans and specifications for the sewer collection system are nearly at 100% completion. Time was taken to hold public meetings to address the concerns of the Honokaa business and residential communities. Due to reports of the presence of several large lava tubes in the area by Honokaa residents, special surveys are planned before finalizing the design plans and specifications. The special survey is planned for February 2008. Design for the upgrade of the existing State-owned Wastewater Treatment Plant is pending the results of Environmental Site Assessments (ESA's) of the area. The Phase 1 ESA recommended a Phase II ESA which is currently being conducted. Determination of whether the County will assume ownership of the existing treatment plant is expected in February 2008. Six Month Progress Report on Program Objectives for FY 2007-08 3 ENVIRONMENTAL MANAGEMENT TECHNICAL SERVICES SECTION 4. Complete planning and design phases for replacement sewer systems in the Naalehu and Pahala districts. A Consultant is currently working on the design of a sewer collection and treatment/disposal system for Naalehu and Pahala. It is anticipated that the design for the Na'alehu sewer and disposal system will be completed in December 2008. The design for the Pahala sewer and disposal system will be completed in January 2010 as this project will require planning of a larger capacity treatment facility. 5. Complete planning phase for an R-1 conversion system at the Kealakehe Wastewater Treatment Plant. This project will be accomplished via the North Kona Sewer and Effluent Reuse Project. The project will be administered in three separate phases: Phase 1 to be initiated in 2008 - Installation of Sewer and Effluent Reuse Piping from Kealakehe Parkway to Kohanaiki Industrial Subdivision in conjunction with the State DOT's Queen Kaahumanu Highway Widening Project; Phase 2 to be initiated in 2008 - Sewer and Effluent Reuse Piping from Kealakehe W WTP to Kealakehe Parkway; and Phase 3 to be initiated in 2009- Kealakehe WWTP R-1 Upgrade). 6. Complete planning phase (Implementation Study) for the North Kona and Kilohana Improvement Districts. The draft Implementation Studies for both areas will be finalized after the method of financing has been determined. A determination and presentation to County Council will be made by mid-2008. 7. Complete the sewer master plan for the North Kona Expansion Area Plan (NKEAP) project. Due to the number of rapidly changing plans for land development projects in the area, it was decided that this project cease until better information was available for sewer planning purposes. 8. Complete the master plan for upgrading the Kealakehe Wastewater Treatment Plant to meet anticipated flows from future development in North Kona. A scope of work for completing a masterplan is being determined and a Consultant Services Contract will be executed. Final execution of the contract is expected in February 2008 and a final Master Plan is tentatively expected in August 2009. Six Month Progress Report on Program Objectives for FY 2007-08 4 ENVIRONMENTAL MANAGEMENT TECHNICAL SERVICES SECTION 9. Complete design for the Wailoa Sewage Pump Station Renovation project. Management of this project was turned over to the Wastewater Division. 10. Initiate construction for the Kalanianaole Sewer Interceptor - Phase 2. Management of this project was turned over to the Wastewater Division. 11. Initiate bidding process for the Primary Sludge Pump & Dissolved Air Floatation Tank Retrofit. Management of this project was turned over to the Wastewater Division. 12. Initiate planning and design for the modification of the Hilo Wastewater Treatment Plant Digester. Management of this project was turned over to the Wastewater Division. 13. Complete the design for the Project 19 Sewage Pump Station Renovation. Management of this project was turned over to the Wastewater Division. 14. Assist the Wastewater Division with the following Equipment Replacement Fund Projects: • Complete the installation of a centrifuge at Papaikou Wastewater Treatment Plant for dewatering solids. Management of this project was turned over to the Wastewater Division. • Replace Pua Sewage Pump Station Odor Control System and building ventilation system. Management of this project was turned over to the Wastewater Division. • Replace the AC system at the Hilo Wastewater Treatment Administration Building. Management of this project was turned over to the Wastewater Division. Six Month Progress Report on Program Objectives for FY 2007-08 5 ENVIRONMENTAL MANAGEMENT TECHNICAL SERVICES SECTION • Replace the AC system at the Kealakehe Wastewater Treatment Plant Operations Building. Management of this project was turned over to the Wastewater Division. • Repaint various buildings at the Hilo Wastewater Treatment Plant. Management of this project was turned over to the Wastewater Division. 15. Complete design and initiate construction for the Reload Building and associated roads and infrastructure for the East Hawaii Regional Sort Station. Management of this project was turned over to the Solid Waste Division. 16. Complete design for installation of a drying bed and renovation of the Hilo Wastewater Treatment Plant Septage Station. Management of this project was turned over to the Wastewater Division. 17. Complete design for replacement of the Kealakehe Sewage Pump Station Odor Control System. Management of this project was turned over to the Wastewater Division. 18. Complete design for replacement of Pua Sewage Pump Station sewage pumps. Management of this project was turned over to the Wastewater Division. 19. Complete design for coating system rehabilitation of the headworks at the Hilo Wastewater Treatment Plant. Management of this project was turned over to the Wastewater Division. Six Month Progress Report on Program Objectives for FY 2007-08 6 ENVIRONMENTAL MANAGEMENT ADMINISTRATION 1. Maintain landfill tipping fees at a level matching commercial usage of Solid Waste services, approximately 50% of Solid Waste Fund expenditures, by 2008. During FY06-07 our rates were $75/ton for solid waste at our two landfills, with the last yearly increase due on July 1, 2007. The fee at that time will go to $85/ton. We believe, with this last increase, commercial users of our landfills will still be paying less than their actual costs to the County. We expect to be collecting 42% of all solid waste expenses through landfill tipping fees while commercial usage is approximately 55%. Presently we are collecting 33% of all solid waste expenses through landfill tipping fees and additional increases are needed to reach 50%. 2. Maintain Sewer fees at a level to cover expenses of operations, repairs and maintenance, and replacements. In FY06-07 we were able to cover all expenses of operations, repairs and maintenance, though there are several significant equipment replacement and repair projects that need to be completed in the upcoming years. The last sewer fee rate increase was in 2002. Operation, repair and maintenance costs have increased along with staff size. We will procure a consultant in FY07-08 who will assist in revenue requirement analysis, an updated user fee rate and schedule of increases. The consultant will also assist with Council and community presentations for these increases. 3. Maintain vehicle disposal fee system to assure financial self-sufficiency for vehicle recycling program. The vehicle disposal fund and the fee collected with the annual registration of vehicles have kept in line with operating expenses. We have even been able to expand services starting Fiscal Year 05-06 by adding a derelict vehicle amnesty program. This helps people, with a maximum of two derelict vehicles on private land, to have the vehicles removed and delivered to our scrap metal recycling yards. The continuation of this amnesty program will depend on available funding. Final Status Report on Program Objectives for FY 2006-07 1 ENVIRONMENTAL MANAGEMENT ADMINISTRATION 4. Proactively work towards compliance of EPA mandate to close all Large Capacity Cesspools by the year 2010. We continue to work proactively towards the compliance goal of closing Large Capacity Cesspools at Honokaa and Queen Liliuokalani Village by 2010, and Komohana Heights by 2009. We have acquired a temporary sewer easement from a landowner enabling us to continue pursuing connection of Queen Liliuokalani to the County's sewer system. 5. Establish a system and fees for all commercially-hauled solid waste for possible disposal at rural transfer stations. This goal is very worthwhile as it is needed in our rural areas. Unfortunately, many infrastructure deficiencies need to be resolved before this will be possible. For now, we do not have a plan for a system to collect fees for commercial rubbish in rural areas. We are currently looking at a plan to establish Waiohinu Transfer Station as our first rural transfer station to receive and collect fees for commercially-hauled solid waste. 6. Design a program to more efficiently recover construction and demolition debris, beginning with aggregates. Aggregate reuse is being accomplished by the private sector. By avoiding our landfill tipping fees, and reusing the heavy aggregates, they save money. 7. Reduce days, and percentage of balances over 90 days past due, in Accounts Receivable for Wastewater and Solid Waste services by 5% for FY 2006-2007. Wastewater: The percentage of receivables over 90 days past due has decreased from 56% at the end of FY05-06 to 55% for the Wastewater Division. The average number of days in accounts receivable has decreased from 101 days at the end of FY05-06 to 88 days. We have seen some slight improvements with the Wastewater receivables as indicated by the decrease in the average number of days in receivables. The new billing software and implementation of Ordinance No 05-19 has enabled us to bill our customers on a much more timely basis. While we have had several customers bring their accounts current due to the implementation of this ordinance which also makes the property owner ultimately responsible for the sewer fees, the greater benefit of this will be seen when liens are enforced upon the sale of the property. Final Status Report on Program Objectives for FY 2006-07 2 ENVIRONMENTAL MANAGEMENT ADMINISTRATION Solid Waste: The percentage of receivables over 90 days past due has increased from 24% in FY05-06 to 35% for the Solid Waste Division. The average number of days in accounts receivable remains at 72 days for FY05-06 and FY06-07. The Solid Waste receivables have fallen short of our goals during the fiscal year due to staffing shortages through most of the year. At the end of FY06-07 we were back on track with our billing going out on a timely basis and were starting to get back on track with collections. We will continue to work with the County Council to provide incentives for keeping accounts current. Final Status Report on Program Objectives for FY 2006-07 3 ENVIRONMENTAL MANAGEMENT TECHNICAL SERVICES SECTION 1. Complete bid process for abandonment of the Komohana Heights Large Capacity Cesspool's in compliance with the Environmental Protection Agency's Consent and Final Order (CAFO). Design plans and specifications for construction of a sewer collection system based on the Final Preliminary Engineering Report (April 2005) were required to be modified and the County is currently in the process of obtaining easements required for installation of the sewer collection system. Construction bid process to be completed by February 2008. 2. Complete planning and design for abandonment of the Queen Liliuokalani Village Large Capacity Cesspool's in compliance with the Environmental Protection Agency's Consent and Final Order (CAFO). Draft Preliminary Engineering Report for eliminating large capacity cesspools and providing an acceptable solution of collection and treatment of wastewater has been completed. Report to be finalized by the end of 2007. In the interim, design of the on-site sewer collection system, off-site sewer system to allow connection to the Kona Sewer System via Keanalehu, and private lateral connections are progressing and are expected to be completed by August 2008. 3. Complete planning and design phases for sewer system in the Honokaa District. Design of the Sewer Collection System is currently at 90% completion and is expected to be finalized by the end of December 2007. 4. Complete planning and design phases for sewer systems in the Naalehu and Pahala districts. Final Preliminary Engineering Report for eliminating large capacity cesspools and providing an acceptable solution of collection and treatment of wastewater has been completed and a contract for design of the sewer collection and treatment systems has been executed. Design for the Na'alchu system is expected to be completed in January 2009 and design for the Pahala system is expected to be completed in March 2010. Final Status Report on Program Objectives for FY 2006-07 4 ENVIRONMENTAL MANAGEMENT TECHNICAL SERVICES SECTION 5. Complete planning phase for an R-1 water system at the Kealakehe Wastewater Treatment Plant to be installed by Rutter Development. On December 6, 2006, Rutter Development announced their withdrawal from this joint project with the County to pursue other options to meet their timeframe for effluent reuse water. In response, TSS initiated the North Kona Sewer and Effluent Reuse projects in order to provide sewer infrastructure to the North Kona area up to Hina Lani Street and Effluent Reuse infrastructure up to the Kohanaiki Development. Sewer and Effluent Reuse infrastructure is to be installed from Kealakehe Parkway as a part of the State DOT Highways Queen Ka'ahumanu Highway Widening Project - Phase 2. 6. Complete planning phase for the North Kona and Kilohana Improvement Districts. North Kona Improvement District: Final Sewer Master Plan was completed in October 2006 and Draft Implementation Plan was completed in December 2006. Implemention Plan to be finalized after the Method of Financing is determined sometime in mid-2008. Kilohana Improvement Districts: Draft Implemental Plan to be finalized after Method of Financing is determined sometime in mid-2008. 7. Complete design and initiate construction for the East Hawai'i Regional Sort Station. Construction of the East Hawai'i Regional Sort Station started in June 2007 and the management of the project was turned over to the Solid Waste Division. 8. Complete design for installation of a drying bed and renovation of the Hilo Wastewater Treatment Plant Septage Station. The Project is on hold due to insufficient staffing. 9. Complete design for replacement of the Kealakehe Sewage Pump Station Odor Control System. The Project is on hold due to insufficient staffing. 10. Complete design for rehabilitation of the Kalanianaole Sewer Interceptor - Phase 2. Design plans and specifications to be completed before the end of 2008. Construction bid date is unknown due to insufficient staffing. Final Status Report on Program Objectives for FY 2006-07 5 ENVIRONMENTAL MANAGEMENT TECHNICAL SERVICES SECTION 11. Complete design for replacement of Pua Sewage Pump Station sewage pumps. The Project is on hold due to insufficient staffing. 12. Complete design for replacement of the Pua Sewage Pump Station Odor Control System. The Project is on hold due to insufficient staffing. 13. Complete design for coating system rehabilitation of the headworks at the Hilo Wastewater Treatment Plant. The Project is on hold due to insufficient staffing. Final Status Report on Program Objectives for FY 2006-07 6 9 FINANCE FINANCE ADMINISTRATION/BUDGET Administration 1. Continue to require divisions to review and update rules, policies and procedures to insure that applications are consistent throughout the County. Desired outcome is to realize efficiencies in financial practices. Divisions have continued to review documented procedures and make updates as required for compliance with new regulations or changes stemming from technological changes. 2. Conduct three training sessions for county financial personnel. Desired outcome is to provide a training media for financial support staff. One training session has been conducted in the first half of the year. The focus was on the 2007-08 budget and the upcoming budget process. 3. Continue review and reorganization of the Finance department and divisions to enhance efficiency and quality customer service. The department continues to work on the development of a new Vehicle Registration and Licensing division that will combine the Motor Vehicle Registration section of the Treasury office with Driver's Licensing, which has been managed by the Police Department. A separate budget has been developed and two new staff positions created and filled to handle administrative and accounting work for the division. Recruitment is currently under way for a division head. 4. Respond within three working days to inquiries and complaints from the Council and general public. The department continues to meet its objective of responding within three working days. 5. Refer procurement protests to Corporation Counsel within three working days of receipt. After verification of validity of protest from Corporation Counsel, issue determination and/or decision within a week. There were no procurement protests in the first half of this fiscal year. Six Month Progress Report on Program Objectives for FY 2007-08 1 FINANCE ADMINISTRATION/BUDGET Budget 1. Prepare transmittal letters, resolutions, and/or bills for the appropriate approvals and signatures for all fully-completed requests for council action received three days prior to the County Council's submittal deadlines. All of the 80 request for council action forms received from the departments/agencies were processed and forwarded to the Finance Director in a timely manner (provided that all necessary departmental information was provided). 2. Provide guidance and assistance to departments/agencies to ensure the continued successful usage of the budget module within the FRESH system. For the preparation of the FY2008-09 budget, the Budget Office continued to do the data entry of the department's/agencies' revenue and expenditure worksheets into FRESH budget module. Again, it was felt that the departments should be more concerned about putting together their budgets than worrying about how to do the data entry into FRESH. Six Month Progress Report on Program Objectives for FY 2007-08 2 FINANCE ACCOUNTS 1. Close FY 06-07 books and issue final June 30 Budget Status Report by September 21, 2007, and determine the General Fund's fund balance by September 14, 2007. All funds but one were closed on September 17, 2007 with the last fund being closed on September 26, 2007. Fund balance for the General Fund was determined on September 14, 2007. 2. Obtain Certificate of Achievement for Excellence in Financial Reporting from the Government Finance Officers Association (GFOA) for the County's June 30, 2007 Comprehensive Annual Financial Report. In progress. 3. Close the books and have the monthly budget status reports available in FRESH within ten working days after the end of the month, except for June, July, August and September. Being achieved. 4. Support the FRESH (Financial and Resource Enterprise Software for Hawaii County) system accounts payable, general ledger and payroll modules. This includes maintaining and keeping abreast of changes to the current modules that Accounts is responsible for, as well as, helping users and providing training when necessary. Being achieved. 5. Continue to review and implement changes to our current organization within our office so that our operations match the needs created by growth of the County and the FRESH system. Being achieved. The final reallocations are in process. 6. Ensure that all claim payments made are proper and legal by preauditing 100% of payment requests for accuracy and propriety, returning items that are not accurate or proper to departments for correction. Being achieved. 7. Provide certificate of the availability of funds on County contracts within three working days of the contract's submission to Accounts Division. Being achieved. Six Month Progress Report on Program Objectives for FY 2007-08 3 FINANCE ACCOUNTS 8. Pay vendors promptly by issuing all warrants for claims within 7 working days of the receipt of the invoice by Accounts Division. Being achieved. 9. Ensure that all employees receive the correct amount of pay and related benefits by preauditing 100% of payroll claims for accuracy and compliance with legal and contractual requirements, and filing all required payroll tax forms and returns on time. Being achieved. Six Month Progress Report on Program Objectives for FY 2007-08 4 FINANCE PURCHASING 1. Continue to review all internal policies and procedures for conformance to procurement laws and revise as necessary. Revise and keep General Terms and Conditions for goods and services contracts updated to conform to current law and reflect needed changes. Ongoing program. 2. Maintain up-to-date purchasing manual and training as needed for all using agencies; including maintenance of a current list of the individual most responsible for procurement matters within each department or agency and assure that he or she has a complete, up-to-date copy of administrative rules and purchasing manual. Revue all policies, procedures and guidelines for applicability to FRESH system. Ongoing program. Recently completed and distributed updated Purchasing Manual Handbook (abridged version). Which is now available on County Intra- net. 3. Process 98% of all routine documents (Invoice payment approvals, Contract, Change Order and Supplemental Agreement approvals) within two working days of receipt, including electronic approvals. During first six months of FY07/08, approximately 99% of approximately 7,529 routine documents were processed within two days. 4. Complete purchasing process or issue written request for quotations for 95% of all requisitions below formal bidding limits within ten days of receipt (except for items generally combined at periodic intervals). During the first six months of FY 07/08, approximately 95% of approximately 1578 electronic requisitions were processed within 10 working days. 5. Complete draft specifications for 90% of all requisitions requiring formal advertised bidding (IFBs or RFPs) within 60 days of receipt or deadline for receipt of requisitions for combined purchases. During the first six months of FY 07/08, about 51 IFBs or RFPs have been initiated and are in various stages of completion. Approximately 95% of specification drafts have been completed within 60 days. Six Month Progress Report on Program Objectives for FY 2007-08 5 FINANCE PURCHASING 6. Process 90% of bid award and contract documents within one week of receipt back from contractor and forward to next agency for review and signature. During first six months of FY 07/08, at least 90% of all bid award and contract documents have been processed within one week of receipt. 7. Maintain list of professional services awards on Internet as required by law and post 95% of entries within one day of contract circulation. 57 Professional Services Contracts or significant amendments were posted to internet during the first six months of FY 07/08, all within one day of receipt of contract. Six Month Progress Report on Program Objectives for FY 2007-08 6 FINANCE TREASURY 1. Invest 99 per cent of all funds in interest-bearing accounts or certificates. This objective is being met. 2. Maintain sufficient liquidity to meet cash requirements. All obligations were met including vendor payments, bond payments, and payroll expenses. 3. Maximize interest income by attaining budgeted projection while ensuring the safety of County funds. The interest earned at the midpoint is at 91.6% of the annual goal. 4. Reconcile monthly statements within thirty days of receipt. The December statements have been reconciled. Six Month Progress Report on Program Objectives for FY 2007-08 7 FINANCE REAL PROPERTY 1. Maintain sales assessment mean ratio 10% from the 100% assessment. • Sales ratio/assessment ratio for Appraisal Year 2007 will be determined in March 2008. 2. Maintain a co-efficient of dispersion at 15% of the mean ratio. • The overall ratio for Appraisal Year 2007 will be determined in March 2008. 3. Conduct field inspections of 98% of all building permits issued or on file for all new construction. • Field inspections for new permits were at 100%. 4. Maintain an active educational and informational program on real property taxation. • This is an ongoing program within the division. • Staff and public concerns are valuable resources for this important function of the division. • Website data such as forms and instructions are reviewed periodically. • Presentations are made at professional, community, and club meetings upon request. • Radio, newspaper, and local public television coverage are coordinated with the mayor's press secretary. 5. Initiate proceedings for two real property tax foreclosure sales to reduce the number of delinquent accounts and dollar amount of delinquent taxes owed to the County. • The first tax sale for this budget year was held on October 18, 2007 and all remaining thirty (30) properties on the list were sold. • The second tax sale is planned for June 2008. Six Month Progress Report on Program Objectives for FY 2007-08 8 FINANCE RISK MANAGEMENT 1. Continue to develop the Risk Management Division so as to be able to respond to inquiries and requests for assistance within a reasonable time. Division has adopted policy to regularly check with all depts./agencies to inquire about risk issues and promptly respond to the voiced concerns. The Division has received many such requests over the past 6 months reflecting reliance and confidence in the Division. 2. Annually meet and collaborate with departments to discuss current risk issues, assess the policies and procedures in place and make necessary modifications to reduce risk and improve regulation compliance. In a proactive approach, Division is scheduling viewing of dept. facilities/parks so as to assess risk issues and meet with appropriate dept. to discuss resolution thereof. 3. Annually review the County's self-insurance program and research insurance industry products to determine the most advantageous program to reduce potential financial loss. Insurance season began in December and will continue through April of the following year. In December, 2007, the Mass Transit policy was renewed with premium savings from the previous year and negotiations are continuing for the renewal of the property coverage which is set for renewal in February, 2008. Familiarity with industry and current evaluation of risk have resulted in better coverage being obtained. 4. Meet quarterly with Risk Management Committee to discuss activity and current risk issues. Division conducted Risk Management Committee meeting in October with next meeting scheduled for February, 2008. The meeting in October was well attended with good interaction concerning the County's risk issues and suggested resolutions therefore. In the future, the Committee has decided to meet every 4 months. 5. Meet semi-monthly with Safety Division Administrator to discuss areas of safety concern and schedule safety and training programs to minimize the impact of such concerns. Division leader has met with safety officer monthly to discuss safety concerns and assist in organizing safety committees in each dept. so as to bring representatives from each division/agency together to resolve intra-department concerns. Six Month Progress Report on Program Objectives for FY 2007-08 9 FINANCE PROPERTY MANAGEMENT 1. Provide support for the Public Access, Open Space and Natural Resources Preservation Commission as it creates and updates its list of properties to be considered for acquisition. The Property Management Division continues to support the Public Access, Open Space and Natural Resources Preservation Commission in its role of evaluating properties worthy of preservation and its annual report to the Mayor. The 2007 Report to the Mayor was completed and sent to the Mayor prior to the end of 2007 as required by the County Code. As part of its role in the acquisition of lands through the use of the Public Access, Open Space and Natural Resources Preservation Fund, the Property Management Division successfully negotiated and completed the first acquisition through the fund with the acquisition of the "Rice Property" at the gateway into Waipi`o Valley. 2. Maintain the fixed assets record system of County property. The fixed assets record system has been continually updated and maintained. 3. Continue sale of County surplus real property. The Property Management Division successfully disposed of three surplus properties during the first six months of this fiscal year, resulting in over $3.4 million in additional revenue to the County. 4. Work with the various County departments in the acquisition of real property interests by way of grants, deeds, easements, leases, licenses, right-of-entries and Governor's Executive Orders for County operations. With very short notice, the Property Management Division successfully assisted the Department of Public Works in the securing of temporary space for the janitorial services staff so services could commence by January 1, 2008. 5. Negotiate and complete right-of-way acquisitions and temporary right-of-entries for County of Hawaii, Department of Public Works road improvement and construction projects. The Property Management Division assisted the Department of Public Works in the acquisition of lands near Kukuau Street in Hilo as part of a resolution of a flooding problem. Six Month Progress Report on Program Objectives for FY 2007-08 10 FINANCE PROPERTY MANAGEMENT 6. Maintain a database of all County real property assets and act as repository of original documents, including grants, deeds, easements, leases, licenses and Governor's Executive Orders. The Property Management Division continues to work on better organizing its real property records. Extensive work on the County's repository of older records will not be able to be done until the move back into the County Building at 25 Aupuni Street due to the location of the older records. 7. Oversee the disposal of useable surplus County property by auction, when appropriate. A property auction is planned before the end of the fiscal year. Six Month Progress Report on Program Objectives for FY 2007-08 11 FINANCE VEHICLE REGISTRATION AND LICENSING Vehicle Registration 1. Process mail within three days of receipt. December was a very difficult month due to a heavy vacation schedule, a vacant clerk position, and a staff member on extended leave in Kona. Mail was segregated the last week of December to separate the December renewals from the January renewals. December renewals were given processing priority. We are still backlogged seven days, as we did not utilize overtime in January. We will catch up in February. 2. No complaints referred to the department level and above. The survey results were predominantly favorable. We had one complaint regarding the need for more clerks in Kona. An MVR clerk has been sent out to Kona from the Hilo office several times in December. The ADA complaint on the Kona office is still unresolved. Corporation Counsel has sent correspondence to the property manager and needs to decide on the next course of action. Licensing 1. Accommodate and complete processing 100% of requests for written driver's tests received per day. During the first half of FY 2007-08, processed 6,634 out of 6,634 requests for written driver's tests received per day. 2. Accommodate and complete processing 100% of requests for driver road tests received per day. During the first half of FY 2007-08, processed 2,569 out of 2,569 requests for driver's road tests received per day. 3. Accommodate and complete processing 100% of requests for CDL written driver's tests received per day. During the first half of FY 2007-08, processed 711 out of 711 requests for CDL written driver's tests received per day. 4. Conduct at least 400 inspections of stations issuing safety checks. Conducted 261 inspections, or 65%, during the first six months. Six Month Progress Report on Program Objectives for FY 2007-08 12 FINANCE ADMINISTRATION/BUDGET Administration 1. Continue to require divisions to review and update rules, policies and procedures to insure that applications are consistent throughout the County. Desired outcome is to realize efficiencies in financial practices. Updates to Rules 7 and 8 for the Real Property Tax Division were completed and filed with the State. Policies regarding rental cars and the department's applicant selection process were also updated. New legislation regarding the process of awarding grant funds was introduced and enacted. 2. Conduct three training sessions for county financial personnel. Desired outcome is to provide a training media for financial support staff. Two training sessions were conducted during the year. The first session focussed on the 2007-08 budget and the upcoming budget process. The second session covered a variety of procurement and accounting topics of interest. 3. Continue review and reorganization of the Finance department and divisions to enhance efficiency and quality customer service. The department established the Property Management Division this fiscal year to improve the department's service in the areas of property acquisition, disposal and record keeping. The division also supports the Public Access, Open Space and Natural Resources Preservation Commission. The department participated in re-organization and consolidation of the County's motor vehicle registration and driver's licensing functions. The result was the establishment of the Vehicle Registration and Licensing Division within the Department of Finance, budgeted for the following fiscal year. 4. Respond within three working days to inquiries and complaints from the Council and general public. The department continues to meet its objective of responding within three working days. 5. Refer procurement protests to Corporation Counsel within three working days of receipt. After verification of validity of protest from Corporation Counsel, issue determination and/or decision within a week. There were no procurement protests in this fiscal year. Final Status Report on Program Objectives for FY 2006-07 1 FINANCE ADMINISTRATION/BUDGET Budget 1. Prepare transmittal letters, resolutions, and/or bills for the appropriate approvals and signatures for all fully-completed requests for council action received two days prior to the County Council's submittal deadlines. All of the 133 request for council action forms received from the departments/agencies were processed and forwarded to the Finance Director in a timely manner (provided that all necessary departmental information was provided). 2. Provide guidance and assistance to departments/agencies to ensure the continued successful usage of the budget module within the FRESH system. For the preparation of the FY2007-08 budget, the Budget Office decided to do the data entry of the department's/agencies' revenue and expenditure worksheets into FRESH budget module. It was felt that the departments should be more concerned about putting together their budgets than worrying about how to do the data entry into FRESH. Final Status Report on Program Objectives for FY 2006-07 2 FINANCE ACCOUNTS 1. Close FY 05-06 books and issue final June 30 Budget Status Report by September 8, 2006, and determine the General Fund's fund balance by September 1, 2006. All except two small funds were closed on December 1, 2006. The June 30 budget status report was issued on January 24, 2007. Determined fund balance for the General Fund on November 22, 2006. The delay was due to increased number of grants county-wide, our focus on moving to another building and our staffing situation. 2. Obtain Certificate of Achievement for Excellence in Financial Reporting from the Government Finance Officers Association (GFOA) for the County's June 30, 2006 Comprehensive Annual Financial Report. Achieved. 3. Close the books and have the monthly budget status reports available in FRESH within ten working days after the end of the month, except for June, July, August and September. Due to the late close for fiscal year 2005-06, the monthly budget status reports for fiscal year 2006-07 were also delayed. We are however back on track for fiscal year 2007-08. 4. Transition to a support role of the FRESH (Financial and Resource Enterprise Software for Hawaii County) system, now that implementation is mostly complete. This includes maintaining the current modules that Accounts is responsible for and helping users. Achieved. We continue to maintain and provide user support and training for the accounts payable, general ledger and payroll modules. 5. Review and implement changes to our current organization within our office so that our operations match the new needs created by the FRESH system. Personnel audit was performed and reorganization of the division was still in progress at June 30, 2007. Subsequent to year end the reorganization of the division has been completed and employees have begun their new roles. Final Status Report on Program Objectives for FY 2006-07 3 FINANCE ACCOUNTS 6. Ensure that all claim payments made are proper and legal by preauditing 100% of payment requests for accuracy and propriety, returning items that are not accurate or proper to departments for correction. Achieved. 7. Provide certificate of the availability of funds on County contracts within three working days of the contract's submission to Accounts Division. Achieved. 8. Pay vendors promptly by issuing all warrants for claims within 7 working days of the receipt of the invoice by Accounts Division. Achieved. 9. Ensure that all employees receive the correct amount of pay and related benefits by preauditing 100% of payroll claims for accuracy and compliance with legal and contractual requirements, and filing all required payroll tax forms and returns on time. Achieved. 10. Conduct a public auction of surplus County equipment once a year. The Finance Department was reorganized and the Property Management Specialist was moved to the Property Management Division. This objective is no longer applicable to our division. 11. Provide a response to an applicant's request for acquiring, exchanging or granting of easement of real property within 60 days of the receipt of the request. The Finance Department was reorganized and the Property Management Specialist was moved to the Property Management Division. This objective is no longer applicable to our division. Final Status Report on Program Objectives for FY 2006-07 4 FINANCE PURCHASING 1. Continue to review all internal policies and procedures for conformance to procurement laws and revise as necessary. Revise and keep General Terms and Conditions for goods and services contracts updated to conform to current law and reflect needed changes. Ongoing program. 2. Maintain up-to-date purchasing manual and training as needed for all using agencies; including maintenance of a current list of the individual most responsible for procurement matters within each department or agency and assure that he or she has a complete, up-to-date copy of administrative rules and purchasing manual. Review all policies, procedures and guidelines for applicability to FRESH system. Ongoing program. Completed abridged version of Purchasing Procedures Manual and presented copies to participants at most recent training session held at Aupuni Center. Procedures also available on County's Intra-Net site. 3. Process 98% of all routine documents (Invoice payment approvals, Contract, Change Order and Supplemental Agreement approvals) within two working days of receipt, including electronic approvals. Of 30,466 routine documents received during FY 06/07, approximately 30,250 were processed within two working days, for a 99.29% processing rate. 4. Complete purchasing process or issue written request for quotations for 95% of all requisitions below formal bidding limits within ten days of receipt (except for items generally combined at periodic intervals.. Of 2804 requisitions below bidding limits received for FY 06/07,2750 were processed within ten days of receipt, for a 98.07% processing rate. 5. Complete draft specifications for 95% of all requisitions requiring formal advertised bidding (IFBs or RFPs) within 30 days of receipt or deadline for receipt of requisitions for combined purchases. Requisitions requiring formal advertised/posted bidding (IFBs or RFPs) generated 83 bids. Of the 83 bids, draft specifications for 80 were completed within 30 days of receipt or deadline for receipt of requisitions for a 96.38% processing rate. Final Status Report on Program Objectives for FY 2006-07 5 FINANCE PURCHASING 6. Process 90% of bid award and contract documents within one week of receipt or availability and forward to next agency or issue Notice to Proceed. During FY 06/07, at least 90% of all bid award and contract documents were processed within one week and subsequently routed to the next point in the contract routing process. 7. Maintain list of professional services awards on Internet as required by law and post 95% of entries within one day of contract circulation. 123 Professional Services Contract awards were posted during FY 06/07, all of which were posted within one day of Contract circulation. Final Status Report on Program Objectives for FY 2006-07 6 FINANCE TREASURY Treasury I . Invest 99 per cent of all funds in interest-bearing accounts or certificates. This objective was met. 2. Maintain sufficient liquidity to meet cash requirements. This objective was met. 3. Maximize interest income by attaining budgeted projection while ensuring the safety of County funds. This objective was achieved due to a high interest rate environment and having more funds to invest from general revenues and bond proceeds. 4. Reconcile monthly statements within thirty days of receipt. This goal is being met. Vehicle Rezistration 1. Process mail within three days of receipt. With the increase in proficiency from the new hires and the occasion assistance from the Kona office, this goal is being met. 2. No complaints referred to the department level and above. The survey results were predominantly favorable. We received a complaint regarding ADA compliance of our Kona office. We are currently working with the Property Manager, Corporation Counsel, and Building Division to resolve this matter. Final Status Report on Program Objectives for FY 2006-07 7 FINANCE REAL PROPERTY 1. Maintain sales assessment mean ratio 10% from the 100% assessment. • Sales ratio/assessment ratio is the ratio of an appraised (or assessed) value to the sale price or adjusted sale price of a property. The sales ratio study is conducted to fulfill the obligation to make property assessments uniform and equitable. The study functions as the assessor's yardstick in evaluating what is being done right, what is being done wrong, and what reappraisal activity is necessary. The county ordinance states that no taxpayer is deemed aggrieved by an assessment unless the assessment exceeds by more than 20% of market value. The goal of the division is to keep this percentage at 10% or lower. The higher the percentage, the further away the assessment is from market value. • The overall percentage for this reporting period was.89, or 11% below the ideal 100% assessment. The three ratios that contributed to this overall percentage were for vacant lands, .92 or 8% below than the market, improved sales at.74, or 26% lower, and condominium sales at.93, or 7% lower. 2. Maintain a co-efficient of dispersion at 15% of the mean ratio. • The coefficient of dispersion is the average deviation of a group of numbers from the median expressed as a percentage of the median. In ratio studies, this is the average percentage deviation from the median. Per the International Association of Assessing Officers, low CODs (15.0 or less) tend to be associated with good appraisal uniformity. The lower the ratio the better although ratios of less than 5.0 are rare. • The overall ratio for this reporting period was 17.1%. The three ratios that contributed to this overall percentage were for vacant lands, 20.7%, improved sales at 15.9%, and condominium sales at 10.1%. 3. Conduct field inspections of 98% of all building permits issued or on file for all new construction. • Field inspections for new permits were at 100%. • The filling of the three appraisal vacancies and the softening in the housing market allowed the division to meet its inspection goals. Final Status Report on Program Objectives for FY 2006-07 8 FINANCE REAL PROPERTY 4. Maintain an active educational and informational program on real property taxation. • This is an ongoing program within the division. • Staff and public concerns are valuable resources for this important function of the division. • Website data such as forms and instructions are reviewed periodically. • Presentations are made at professional, community, and club meetings upon request. • Radio, newspaper, and local public television coverage are coordinated with the mayor's press secretary. 5. Initiate proceedings for two real property tax foreclosure sales to reduce the number of delinquent accounts and dollar amount of delinquent taxes owed to the County. • The first tax sale for this budget year was held on October 18, 2006 and all remaining fifteen (15) properties on the list were sold. • The second tax sale was held on June 6, 2007 and all remaining thirty-five (35) properties were sold. Final Status Report on Program Objectives for FY 2006-07 9 FINANCE RISK MANAGEMENT 1. Develop the Risk Management Division and identify the necessary resources to build an ongoing program of risk review and minimization. During the first four months development of this division was slow in part due to the resignation of the Risk Manager two months into this time period. Current Risk Manager started in mid-November and since that time the process has resumed. Risk Management Committee meetings were held every four months to update members as to activity by the Division and discuss pending risk concerns within the County. Risk Management Plan was completed and approved. Departments/Agencies began forwarding their policies and procedures, involving risk to person and property, to establish centrally located Risk Management Manual. 2. Meet and collaborate with departments to develop County-wide policies and procedures to reduce risk: Since mid-November, Risk Manager has met or communicated with virtually all departments/agencies discussing their respective risk issues and coordinating plans to reduce or eliminate the risk through policy and procedure adherence. 3. Review the County's self-insurance program and research insurance industry products to determine the most advantageous program to reduce potential financial loss. Since mid-November, Risk Manager has reviewed current insurance policies and their coverage in conjunction with evaluation of risks covered. During the insurance season, December- April, all insurance policies were renewed with approval of respective dept./agency. In some instances coverage was amended to provide more adequate coverage with premium reduction. 4. Establish a system for maintaining records and statistics on County losses. Developing a data base had been initiated prior to current Risk Manager starting employment, however that process has been further developed to provide better access to more meaningful data. A thorough data base has been established reflecting meaningful information and identifying areas of concern. 5. Establish and implement an employee training program focused on preventing, reducing, or eliminating the County's exposure to liability and property losses. Risk Manager has been in continuous contact with Safety Division leader to identify and monitor areas of concern and assist in developing training approaches to mitigate the apparent risks. Final Status Report on Program Objectives for FY 2006-07 10 FINANCE PROPERTY MANAGEMENT 1. Provide support for the Public Access, Open Space and Natural Resources Preservation Commission as it creates and updates its list of properties to be considered for acquisition. In November 2006, a Property Manager was hired to head the new Property Management Division who will serve as the permanent liaison to the Public Access, Open Space and Natural Resources Preservation Commission. Since its establishment in December 2005, the Corporation Counsel's office has been providing clerical staff support for the Commission until permanent staff support was established in the Department of Finance, Property Management Division. In June 2007, the Property Management Division hired a permanent clerk that has begun serving as staff clerical support for the Commission thereby reducing the burden on the Corporation Counsel's office. 2. Maintain the fixed assets record system of County property. The fixed assets record system has been continually updated and maintained. 3. Complete the sale of Hamakua land previously given to the County in lieu of property taxes. A Final Environmental Assessment was completed and submitted for publication, for the sale of approximately 700 acres of the Hamakua lands in Paauilo. However, the public auction was put on hold due to County Council approval of a resolution requesting that the administration postpone any sale until the County Council established a committee to review alternatives to sale such as affordable housing, agriculture, etc. No further direction has been received from the County Council and no effort is being made towards sale of the Hamakua lands. 4. Work with departments to assist in the purchase or lease of real property for County operations. The Territorial Centre (Motor Vehicle Registration, Kona), Puainako Center (Environmental Management, Research & Development, Fire, Data Systems), Maluhia Place (Mayor, Finance, Data Systems) were finalized. 5. Maintain a database of all County leases of real property and act as repository of original lease documents. Began a compilation of the lease documents and will be evaluating alternatives for computerized database. Final Status Report on Program Objectives for FY 2006-07 11 FINANCE PROPERTY MANAGEMENT 6. Manage County income producing properties, not assigned to a specific department. Evaluated the Kulaimano Tower Site and existing agreements for compliance and future management. Obtained proper documentation on all sub-agreements and appropriate consents so as to properly administer existing agreements. 7. Oversee the disposal of surplus County real property, when appropriate. The Property Management Division put up a "For Sale" sign on the County owned one (1) acre lot on Henry Street in Kailua-Kona, Hawaii. The Property Management Division received a significant amount of interest in response to the sign and scheduled a public auction to be held on July 12. 2007 with an upset price of $950,000. With the approval of the County Council authorizing a sale of a surplus property off of Lako Street in Kona as a remnant, the Property Management Division made an offer of the subject property to the adjacent landowner for a sale price of $670,000. The offer was accepted and the transaction closed in July 2007. Final Status Report on Program Objectives for FY 2006-07 12 10 FIRE FIRE DEPARTMENT SUMMARY Department Objectives 1. Pursue and support goal achievement through a multifaceted approach inclusive of a. Pre-Incident Strategies and Tactics. This would include the consideration and possible implementation of prevention and public education programs focused on identified issues and target audiences, with the intent on taking proactive steps to preventing incidents and accidents thereby reducing losses and morbidity and disability. The Fire Department continues to focus a considerable amount of attention to the establishment, implementation, and maintenance of a variety of public education programs directly related to the respective missions and emergency services provided by our organization. Although this objective is general, difficult to measure and quantify, as well as without finite time constraints, to date, based on anecdotal evidence and planned and scheduled programs it is at approximately 30 percent completion. b. Preparedness and Capability Enhancement. Based on the respective missions and service delivery expectations, identify, adopt, and implement resource and training standards aimed at providing the highest quality of service. For the current fiscal year period and with regards to this six month progress report, this objective has attained an approximate 40 percent completion rate based on the planned development and implementation of recommended training and certification programs. C. Operational Tactics and Strategies. Concurrently with the support of preparedness and capability enhancement, identify, establish, and implement operational tactics and strategies that will maximize operational effectiveness and overall incident mitigation safety. This objective is ongoing and directly related to the continued evolution of a number of operational programs and policies inclusive of Incident Management System integration and Mutual Aid partnerships. Six Month Progress Report on Program Objectives for FY 2007-08 1 FIRE DEPARTMENT SUMMARY d. Post Incident Analysis. This component of Objective Identification and Development is essential to and directly associated with the development of pre-incident strategies and tactics. Through the evaluation and analysis of mission performance as well as contributing factors or circumstances surrounding emergency incidents, other program measures or strategies can be identified and developed. This could include public education and awareness as well as hazard and risk identification. The performance of post incident analyses continues to be a desirable objective that is intended to identify among other things organizational strengths and deficiencies, changes in environmental influences or factors affecting operational performance such as fuel modeling or loading and climatic trends, and possible or potential hazards and risks affecting our customers and community. Six Month Progress Report on Program Objectives for FY 2007-08 2 FIRE EMERGENCY OPERATIONS DIVISION 1. Continued pursuit of meeting recognized response time standards. This objective will be a perpetual endeavor based on organizational and customer performance expectations. Utilizing nationally recognized response time standards as a baseline evaluation guide and with the data collected and archived within our Records Management System, routine assessments are performed to compare our service delivery and response time performance against these established standards. The main caveat that must be emphasized with this process is that the current recognized standards do not differentiate between metropolitan, urban, and rural settings and therefore some consideration must be given to the primarily rural make up of our service area. Nonetheless, attention and consideration is given to the data as one mechanism to evaluate service performance. 2. Maintain annual review and evaluation of department's service delivery performance based on identified recognized fire protection service delivery standards as defined by but not limited to NFPA, Hawaii Insurance Bureau, Insurance Services Office (ISO), OSHA, and United States Lifeguarding Association. As detailed above, this process will be ongoing and will take into account any changes or modifications of recognized standards for performance. Presently, the establishment of fire protection service delivery standards has been established and standards for the protection of ocean shoreline recreational areas continue to be explored. 3. Continued pursuit of personnel and resource requirements for achievement of industry standards of fire protection service delivery. Through our "strategic planning" process, personnel and resource requirements are identified and incorporated in our budget requests. In addition to county government funding streams, alternative funding mechanisms continue to be sought out as sources of financial support for these items. Presently, this objective has been completed with regards to the submittal of our program and supplemental budget requests. Six Month Progress Report on Program Objectives for FY 2007-08 3 FIRE EMERGENCY OPERATIONS DIVISION 4. Maintain annual review and revision of all Mutual Aid Agreements, Memorandums of Understanding (MOU), and Memorandums of Agreement (MOA) to support interagency partnerships and operational effectiveness. The annual review for this objective is approximately 30 percent complete. Presently there are no identifiable obstacles that would prohibit completion of this objective as planned for within the fiscal year. 5. Maintain annual review and revision of current Search and Rescue policies and procedures in accordance with recognized industry standards. With the establishment of the Special Operations Battalion Chief position, an opportunity to review and revise all Search and Rescue program policies, procedures, and standards has become an attainable objective. The annual review is currently in progress and approximately 40 percent complete. To date, a proposed water safety training curriculum, Field Operations Guide, and a proposed Temporary Assignment training program have been developed with planned consultation and endorsement/adoption by end of fiscal year. 6. Maintain annual review and revision of current Hazardous Materials Response protocols and procedures. As with the aforementioned objective, the review and revision of Hazardous Materials response protocols and procedures is ongoing and benefiting from the establishment of the Special Operations Battalion Chief position. The annual review of this objective is also approximately 40 percent complete with expected and planned attainment by the end of the fiscal year. 7. Maintain annual review and identify recognized service delivery, training, and equipment standards as defined by various organizations as, but not limited to; State of Hawaii Department of Health EMS Branch, Department of Transportation, etc. The annual review for this objective is presently 50 percent complete and will also be a continuous or ongoing project and take into account any changes or modifications to established performance or service delivery standards. Utilizing available data collected through our electronic Patient Care Report database, we continue to evaluate performance and service delivery standards. Six Month Progress Report on Program Objectives for FY 2007-08 4 FIRE EMERGENCY OPERATIONS DIVISION 8. Implement revised Emergency Medical Services program organizational structure and developed recruitment and retention strategies. Presently this project, which is intended to address recruitment, retention, and recognition of personnel to maintain a high quality EMS program, is ongoing and consists of a number of components inclusive of position classification, collective bargaining consultation, and budget planning. Nevertheless, progress is being made with this objective and approximately 60 percent complete. 9. Audit and revise annual EMS Bureau Quality Improvement Program including the implementation of personnel surveys to obtain and identify possible modification and new concept adoption. This objective has been initiated and currently in the initial development stages. With the recruitment and selection of two new EMS officers to facilitate the coordination of the EMS program, projects such as the EMS Quality Assurance program are now able to be addressed and effectively managed. The annual review of this project is approximately 25 percent complete. 10. Continue to assess and evaluate possible avenues for "expanded scopes of practice" for the current EMS program. Similar to the above objective, this project is currently being initiated and approximately 20 percent complete. 11. Develop performance assessment and evaluation processes related to the integration and incorporation of the Ocean Safety Division in the Fire Department. As touched on in the second objective of the Emergency Operations Division, this specific objective is currently being pursued and due to a lack of nationally recognized industry standards will require the consideration and possible establishment of locally acceptable and proprietary standards based on among other criteria the hazards and risks associated with our island's shoreline recreational use areas. Six Month Progress Report on Program Objectives for FY 2007-08 5 FIRE FIRE PREVENTION BUREAU 1. Maintain inter-agency partnerships to assist in addressing identified needs to include but not limited to; the State Fire Council, NFA, and other county, state, and federal fire and law enforcement agencies. This objective continues to be maintained at 100 percent based on identifying, establishing, and maintaining resource and training partnerships. 2. Continue to review and pursue the feasibility of the establishment of a residential sprinkler system code for new construction. With the ongoing review and planned adoption of the 2006 NFPA 1 Fire Code, this objective continues to be explored as a viable and practical approach to reducing fire losses in the County of Hawaii and throughout the state. 3. To participate in and support the assessment evaluation and recommendation for future fire code adoption. This objective has been completed with regards to the review of the proposed new fire code (2006 NFPA 1 Fire Code) inclusive of the development of state amendments and draft county amendments. Presently, the proposed code and amendments are being reviewed by the State Attorney General's office. 4. Develop recommendations for a fire prevention public education program designed to reach the recognized "target audience". Presently this objective has been completed and recommendations for public education programs identified. Bureau personnel continue to identify and develop proposed project plans and implementation schedules. Six Month Progress Report on Program Objectives for FY 2007-08 6 FIRE AUXILIARY SERVICES BUREAU Fire Equipment Maintenance Section 1. Implement fleet management software and data management programs. This project and objective continues to be difficult at best to achieve based on limited resources inclusive of fire fleet specific software. Presently, staff is exploring the use of other data management software platforms such as Microsoft Accessrm as possible alternatives. Although this project has been unsuccessful, it will remain a desired objective due to its inherent value in supporting our strategic focuses of operational and financial effectiveness. 2. Implement a field preventive maintenance training program. This objective has also been plagued by a shortage of resources to implement however will continue to be a desired project based on its value and significance identical to the aforementioned objective. Fire Communications Control Center 1. Maintain review and evaluation of the current Records Management System and submit proposals to support projected resource needs to include anticipated component upgrades and costs. This objective is ongoing and will be a perpetual endeavor. Based on our sustainability of the current RMS and our abilities to query the data, this objective is being met. 2. Maintain participation in ongoing communications system modification to address current and projected system needs and regulatory requirements. Given the ongoing assessment of our existing communications system and fire department participation in the development of system modification and upgrade, this objective is currently being met with system design and renovation proposals being developed inclusive of a replacement communications center and the planned transition to a 700 megahertz radio band width and spectrum. Six Month Progress Report on Program Objectives for FY 2007-08 7 FIRE AUXILIARY SERVICES BUREAU 3. Maintain annual certification for CPR (Cardiopulmonary Resuscitation) and EMD (Emergency Medical Dispatching). This objective is presently being met and accomplished with considerations being made to expand and further build upon the EMD protocols and policies inclusive of a possible integration of a computer based EMD software and platform. Six Month Progress Report on Program Objectives for FY 2007-08 8 FIRE TRAINING BUREAU 1. Maintain annual review of Firefighter Recruit pre-employment testing and qualifications. This objective continues to be met and has been expanded beyond an annual review to include a routine process review before and after each recruitment process. 2. Maintain review and research of alternative and supplemental funding resources for the Training Bureau. This objective is designed and intended to be an ongoing process and continues to be performed and met with regards to investigating and identifying possible funding streams for the Training Bureau. 3. Conduct Firefighter 1 training for possible new hires. This objective continues to be met with 100 percent completion and success. All new hires are trained in accordance with the standards identified. 4. Certify all personnel according to NFPA Firefighter 1 qualifications. This project and objective is at about 96 percent completion. 5. Review and maintain the Department's Driver Competency Certification Program. Presently, this objective is at 40 percent completion with program implementation or application processes being reviewed for possible modification to improve delivery as well as program efficiency. In addition, the internal recruitment process has been initiated to fill the Drive Trainer position which is expected to support objective completion and attainment. 6. Maintain program for personnel participation in National Fire Academy (NFA) training programs. This objective continues to be met as proposed and planned. Six Month Progress Report on Program Objectives for FY 2007-08 9 FIRE TRAINING BUREAU 7. Maintain partnership with a recognized institution of higher education (preferably the University of Hawaii system) for the review and support of a Fire Science degree program. Through active participation and collaboration with the Honolulu Community College as well as Hawaii Community College, this objective has been met and continues to be further built upon to improve the accessibility and availability of higher education opportunities in the fire science field of study. 8. Implement a Hazard mitigation program to address HIOSH/OSHA workplace mandates. Currently, this project is on hold due to limited resources, specifically a dedicated position or assigned staff to commit the time and focus on its development and implementation however, alternative action plans have been initiated inclusive of soliciting the interest of current staff willing to accept a special assignment to manage this project. It is hopeful that this project and objective will be initiated within the third quarter of the fiscal year and subsequent progress reports will account for its performance. Six Month Progress Report on Program Objectives for FY 2007-08 10 FIRE VOLUNTEER TRAINING SECTION 1. Maintain standardized training program based on defined roles and service needs. In an effort to further refine and maintain this objective, the delivery and completion of the Fire Fighter I training curriculum has been adopted and implemented by the Volunteer Training Section and is currently being implemented. Current progress and completion is at approximately 10 percent. 2. Maintain review and implementation of established training plan and schedule. As identified above, the Fire Fighter I training curriculum has been adopted and is being implemented by the Volunteer Training Section and incorporates a more structured and regimented training schedule, placing this objective on mark and being met. 3. Maintain the Department's Driver Competency Certification Program. In direct alignment and association with the previously discussed Training Bureau objective (Objective 5), progress continues to be made with the review and maintenance of the department's Driver Competency Certification Program which is designed and applied to all fire operations staff both paid and volunteer. This objective is also at 40 percent completion and would benefit from the filling of the Driver Trainer position. Six Month Progress Report on Program Objectives for FY 2007-08 I l Incident Type Response Summary by Station Date Ranee: From 711/2007 To 1213112007 Station Selected: All Incident Type Selected: All Average Incident Type Incident Used in Ave. Response Time Station ID Count Resp. HH:MM:SS Total Loss Total Value Station: 01 Fire 30 30 00:11:29 $124,620.00 $124,620.00 EMS/Rescue 1,050 1,045 00:07:51 $0.00 $0.00 Hazardous Condition 15 15 00:09:13 $0.00 $0.00 Service Call 81 75 00:15:20 $0.00 $0.00 Good Intent 159 127 00:07:34 $0.00 $0.00 False Call 27 27 00:06:58 $0.00 $0.00 Totals: 1,362 1,319 00:08:20 $124,620.00 $124,620.00 Station: 02 Fire 12 12 00:07:24 $71,100.00 $81,100.00 EMS/Rescue 484 480 00:08:35 $0.00 $0.00 Hazardous Condition 10 8 00:07:05 $0.00 $0.00 Service Call 52 46 00:29:38 $0.00 $0.00 Good Intent 93 69 00:07:21 $0.00 $0.00 False Call 13 13 00:06:50 $0.00 $0.00 Totals: 664 628 00:09:54 $71,100.00 $81,100.00 Station: 03 Fire 20 20 00:07:13 $147,900.00 $30,403,900.00 Rupttue(Explosion 1 1 00:06:10 $0.00 $0.00 EMS/Rescue 717 715 00:07:19 $0.00 $0.00 Hazardous Condition 7 7 00:06:54 $0.00 $0.00 Service Call 45 43 00:11:23 $0.00 $0.00 Good Intent 98 78 00:07:36 $0.00 $0.00 False Call 9 8 00:06:46 $0.00 $0.00 Totals: 897 872 00:07:31 $147,900.00 $30,403,900.00 Station: 04 Fire 3 3 00:09:56 $1,000.00 $1,000.00 EMS/Rescue 390 380 00:11:31 $0.00 $0.00 Hazardous Condition 5 4 00:08:15 $0.00 $0.00 Service Call 17 15 00:15:28 $0.00 $0.00 Good Intent 51 37 00:08:04 $0.00 $0.00 False Call 5 5 00:18:47 $0.00 $0.00 Other 1 1 01:54:33 $0.00 $0.00 Totals: 472 445 00:11:38 $1,000.00 $1,000.00 Station: 05 Fire 29 29 00:13:03 $789,000.00 $889,000.00 EMS/Rescue 553 547 00:12:18 $0.00 $0.00 INCO62 (3.00) Page 1 of 5 Pnnttd. 02107/2008 08:14:37 Note: na incident count used in averages does not include the following: Not Completed incidents, Mutual Aid Given, Other Aid Given, Cancelled in Route, Not Priority, Fill-In Standby, No Arrival and Invalid Datcs!rimes. Average Incident Type Incident Used in Ave. Response Time Station H/ Count Resp. HH:MM:SS Total Loss Total Value Hazardous Condition 7 7 00:12:15 $0.00 $0.00 Service Call 52 50 00:16:41 $0.00 $0.00 Good Intent 100 76 00:14:22 $0.00 $0.00 False Call 8 8 00:11:06 $0.00 $0.00 Totals: 749 717 00:12:50 $789,000.00 $889,000.00 Station: 06 Fire 7 7 00:14:22 $0.00 $0.00 EMS/Rescue 320 319 00:15:49 $0.00 $0.00 Hazardous Condition 14 14 00:15:10 $0.00 $0.00 Service Call 49 49 00:15:27 $0.00 $0.00 Good Intent 53 35 00:14:27 $0.00 $0.00 False Call 4 4 00:21:28 $0.00 $0.00 Severe Weather 7 7 00:50:36 $0.00 $0.00 Other 1 1 00:25:29 $0.00 $0.00 Totals: 455 436 00:16:15 $0.00 $0.00 Station: 07 Fire 57 57 00:09:56 $91,045.00 $18,123,680.00 EMSIRescue 1,228 1,222 00:10:32 $0.00 $0.00 Hazardous Condition 22 22 00:11:15 $0.00 $0.00 Service Call 154 151 00:17:21 $0.00 $0.00 Good Intent 328 254 00:09:53 $0.00 $0.00 False call 54 54 00:12:39 $0.00 $0.00 Severe Weather 2 2 00:32:27 $0.00 $0.00 Blank or Invalid 1 $0.00 $0.00 Totals: 1,846 1,762 00:11:06 $91,045.00 $18,123,680.00 Station: 08 Fire 22 22 00:10:44 $2,000.00 $2,000.00 Rupture/Explosion 1 1 00:06:12 $0.00 $0.00 EMS/Rescue 257 255 00:09:52 $0.00 $0.00 Hazardous Condition 2 2 00:05:45 $0.00 $0.00 Service Call 12 10 00:08:41 $0.00 $0.00 Good Intent 20 11 00:10:37 $0.00 $0.00 False Call 1 1 00:05:55 $0.00 $0.00 Totals: 315 302 00:09:52 $2,000.00 $2,000.00 Station: 09 Fire 29 27 01:52:45 $824,402.00 $824,402.00 Rupture/Explosion 1 1 00:07:08 $0.00 $0.00 EMS/Rescue 393 391 00:17:31 $0.00 $0.00 Hazardous Condition 7 7 00:10:05 $3,000.00 $300,000.00 Service Call 33 31 00:33:05 $0.00 $0.00 Good Intent 45 37 00:10:55 $0.00 $0.00 False Call 12 12 00:11:02 $1,500.00 $1,500.00 Severe Weather 1 1 00:23:25 $0.00 $0.00 Totals: 521 507 00:22:48 $828,902.00 $1,125,902.00 INCO62 (3.00) Page 2 of 5 Printed: 02/0712008 08:14:37 Note: The incident count used in avetages does not include the following: Not Completed incidents, mutual Aid Given, Other Aid Given, Cancelled in Route, Not Priority, Fill-In standby, No Arrival and Invalid Datesrrimes. Average Incident Tvoe Incident Used in Ave. Response Time Station H) Count Resp. HH:MM:SS Total Loss Total Value Station: 10 Fire 52 52 00:15:49 $715,100.00 $935,100.00 EMS/Rescue 736 734 00:11:22 $0.00 $0.00 Hazardous Condition 27 26 00:15:19 $0.00 $0.00 Service Call 41 41 00:31:15 $0.00 $0.00 Good Intent 99 68 00:15:39 $0.00 $0.00 False Call 11 11 00:13:32 $0.00 $0.00 Totals: 966 932 00:12:56 $715,100.00 $935,100.00 Station: 11 Fire 40 40 00:13:16 $118,000.00 $288,000.00 EMS/Rescue 169 168 00:15:00 $0.00 $0.00 Hazardous Condition 1 1 00:06:05 $0.00 $0.00 Service Call 19 18 00:11:38 $0.00 $0.00 Good Intent 29 21 00:14:07 $0.00 $0.00 False Call 4 4 00:12:16 $0.00 $0.00 Severe Weather 1 1 00:02:10 $0.00 $0.00 Totals: 263 253 00:14:17 $118,000.00 $288,000.00 Station: I IA Fire 1 1 00:07:50 $0.00 $0.00 EMS/Rescue 13 13 00:06:39 $0.00 $0.00 Service Call 1 1 00:11:08 $0.00 $0.00 Good Intent 1 $0.00 $0.00 Totals: 16 15 00:07:02 $0.00 $0.00 Station: 12 Fire 9 8 00:10:22 $860,000.00 $1,065,100.00 EMS/Rescue 303 295 00:10:15 $0.00 $0.00 Hazardous Condition 15 15 00:11:18 $0.00 $0.00 Service Call 17 16 00:28:02 $0.00 $0.00 Good Intent 65 54 00:11:47 $0.00 $0.00 False Call 10 10 00:09:27 $0.00 $0.00 Severe Weather 2 2 00:15:00 $0.00 $0.00 Other 1 1 00:20:45 $0.00 $0.00 Totals: 422 401 00:11:14 $860,000.00 $1,065,100.00 Station: 14 Fire 58 53 00:13:08 $1,394,200.00 $2,532,000.00 EMS/Rescue 292 292 00:12:44 $0.00 $0.00 Hazardous Condition 6 6 00:15:00 $0.00 $0.00 Service Call 24 23 00:31:56 $0.00 $0.00 Good Intent 86 63 00:12:10 $0.00 $0.00 False Call 19 19 00:14:22 $0.00 $0.00 Other 2 2 03:29:11 $0.00 $0.00 Totals: 487 458 00:14:37 $1,394,200.00 $2,532,000.00 Station: 15 Fire 39 28 06:15:22 $276,000.00 $511,000.00 INCO62 (3.00) Page 3 of 5 Printed: 07107/2008 081437 Note: The incident coven used in averages does not include the following: Not Completed incidents, Mutual Aid Given, Other Aid Given, Cancelled in Route, Not Priority, Fill-In Standby, No Arrival and Invalid Datestrimes. Average Incident Tvoe Incident Used in Ave. Response Time Station ID Count Reap. HH:MM:SS Total Loss Total Value EMS/Rescue 129 128 00:13:40 $0.00 $0.00 Hazardous Condition 2 2 00:09:34 $0.00 $0.00 Service Call 18 16 00:06:19 $0.00 $0.00 Good Intent 28 17 00:11:36 $0.00 $0.00 False Call 5 5 00:11:13 $0.00 $0.00 Severe Weather 1 1 00:16:23 $0.00 $0.00 Totals: 222 197 01:04:13 $276,000.00 $511,000.00 Station: 16 Fire 19 18 00:15:17 $1,872,500.00 $1,874,500.00 EMS/Rescue 172 172 00:10:04 $0.00 $0.00 Hazardous Condition 3 3 00:13:31 $0.00 $0.00 Service Call 13 11 00:19:21 $0.00 $0.00 Good Intent 71 55 00:11:40 $0.00 $0.00 False Call 6 6 00:12:18 $0.00 $0.00 Severe Weather 1 1 00:01:09 $0.00 $0.00 Other 1 1 00:15:20 $0.00 $0.00 Totals: 286 267 00:11:12 $1,872,500.00 $1,874,500.00 Station: 17 Fire 6 6 00:14:05 $50,000.00 $50,000.00 EMS/Rescue 88 88 00:11:07 $0.00 $0.00 Hazardous Condition 2 2 00:12:46 $0.00 $0.00 Service Call 6 5 00:11:18 $0.00 $0.00 Good Intent 8 4 00:09:39 $0.00 $0.00 False Call 2 2 00:13:36 $0.00 $0.00 Severe Weather 1 1 00:04:32 $0.00 $0.00 Totals: 113 108 00:11:15 $50,000.00 $50,000.00 Station: 18 Fire 20 20 00:09:34 $183,200.00 $403,200.00 EMS/Rescue 401 400 00:10:10 $0.00 $0.00 Hazardous Condition 14 14 00:11:49 $0.00 $0.00 Service Call 41 41 00:10:00 $0.00 $0.00 Good Intent 88 67 00:10:58 $0.00 $0.00 False Call 4 4 00:12:58 $0.00 $0.00 Totals: 568 546 00:10:17 $183,200.00 $403,200.00 Station: 19 Fire 7 7 00:17:50 $121,500.00 $121,500.00 EMS/Rescue 113 108 00:22:53 $0.00 $0.00 Hazardous Condition 3 3 00:14:52 $15.00 $150,000.00 Service Call 40 40 00:35:56 $0.00 $0.00 Good Intent 28 15 00:21:41 $0.00 $0.00 False Call 2 2 00:08:07 $0.00 $0.00 Totals: 193 175 00:25:16 $121,515.00 $271,500.00 Station: 20 Fire 13 13 00:11:42 $49,750.00 $71,500.00 INCO62 (3.00) Page 4 of 5 Rimed: 02/07/2008 08:14:32 Note: The incident coots used in averages does not include the following: Not Completed incidents, Mutual Aid Given, Other Aid Given, Cancelled in Rome, Not Priority, Fill-In Standby, No Arrival and Invalid Dates/rimes. Average Incident Tvoe Incident Used in Ave. Response Time Station ID Count Resp. HH:MM:SS Total Loss Total Value EMS/Rcscuc 167 166 00:13:13 $0.00 $0.00 Hazardous Condition 2 2 00:13:51 $0.00 $0.00 Service Call 13 13 00:39:47 $0.00 $0.00 Good Intent 33 28 00:17:55 $0.00 $0.00 False Call 2 2 00:16:10 $0.00 $0.00 Totals: 230 224 00:15:18 $49,750.00 $71,500.00 Station: 21 Good Intent 1 1 00:28:38 $0.00 $0.00 Totals: 1 1 00:28:38 $0.00 $0.00 Station: AS EMS/Rescue 1 1 00:04:40 $0.00 $0.00 Good Intent 2 2 00:11:09 $0.00 $0.00 Totals: 3 3 00:08:59 $0.00 $0.00 Station: No Station Entered Fire 2 1 05:31:12 $0.00 $0.00 EMS/Rescue 2 2 00:04:36 $0.00 $0.00 Service Call 1 1 00:06:15 $0.00 $0.00 Blank or Invalid 9 $0.00 $0.00 Totals: 14 4 01:26:40 $0.00 $0.00 Total Incident Count: 11,065 $7,695,832.00 $58,753,102.00 INC062 (3.00) Page 5 of 5 Printed: 02/07/2008 08:1437 Note: The incident count used in averages does not include the following: Not Completed incidents, Mutual Aid Given, Other Aid Given, Cancelled in Rowe, Not Priority, Fill-In standby, No Arrival and Invalid Dates/Times. FIRE DEPARTMENT SUMMARY Department Objectives 1. Pursue and support goal achievement through a multifaceted approach inclusive of: a. Pre-Incident Strategies and Tactics. This would include the consideration and possible implementation of prevention and public education programs focused on identified issues and target audiences, with the intent on taking proactive steps to preventing incidents and accidents thereby reducing losses and morbidity and disability. The Fire Department takes great pride in exploring every public forum opportunity to promote prevention across the various mission areas of the organization, inclusive of fire prevention, injury prevention, hazardous materials awareness, and recreational safety (ocean, swift water, and back country). Closing the FY 06/2007, the fire department has participated in 109 such events or forums as well as coordinated both Fire Prevention Week and Emergency Medical Services Week events aimed at promoting program awareness and hazard and risk prevention. Although the acquisition of a portable public education trailer prop was not possible due to failure to secure applied for grant funding, this objective has seen a 50% success and completion rate utilizing alternative methodology, alternative forums and venues, and available resources. The pursuit of a dedicated public education program will continue with the focus on addressing or contact with recognized target audiences. b. Preparedness and Capability Enhancement. Based on the respective missions and service delivery expectations, identify, adopt, and implement resource and training standards aimed at providing the highest quality of service. This objective has attained an overall 60% completion rate based on limited resources and environmental factors. For example, it has been desirable to develop a series of position or class certification programs inclusive of Fire Fighter I and II, Rescue Technician, Apparatus Operator, and Company Officer. However, given the limited staffing (one Fire Captain position) within the Training Bureau, this objective has been difficult to attain and resource focus has been directed to the delivery of ongoing Fire Fighter Recruit Training to fill existing position vacancies. Nonetheless, the Fire Fighter I and II certification program is 95% complete and a revised draft Water Safety Certification Program has been established and currently being reviewed for adoption. Final Status Report on Program Objectives for FY 2006-07 1 FIRE DEPARTMENT SUMMARY C. Operational Tactics and Strategies. Concurrently with the support of preparedness and capability enhancement, identify, establish, and implement operational tactics and strategies that will maximize operational effectiveness and overall incident mitigation safety. This objective has experienced and demonstrated an 80% completion based on the integration of "clear text" communication as a component of implementing the Incident Command System (ICS). In addition the development and use of Incident Action Plans and the implementation of some ICS documents and forms as a means of effectively managing large scale incidents has resulted in improved interdepartmental and interagency effectiveness and communication. Further, in partnership with the Department of Public Works and the Department of Civil Defense, formal training in various levels of ICS or Incident Management System (IMS) was provided to ranked Fire Department personnel in an effort to comply with a presidential directive under the auspices of Homeland Security initiatives. This process and partnered training endeavor will further enhance our department's efforts and progress with meeting this objective. 2. Continue/maintain annual review of industry and government standards for current mission and service delivery. Such standards may include, but is not limited to apparatus and equipment, staffing levels, training, response times, and service area demographics. Referenced recognized standards may include and are not limited to such organizations as: National Fire Protection Association (NFPA), Insurance Services Office (ISO), the Hawaii Insurance Bureau, and the State of Hawaii Department of Health. Based on the premise of maintaining the annual review of recognized industry and government standards, this objective has been completed. However, it must be emphasized that this is a perpetual process requiring constant research and evaluation in light of the evolving mission and responsibilities of the organization. For example, with the integration of the Ocean Safety Program, this process will now include the identification and evaluation of pertinent beach and water safety measures. Final Status Report on Program Objectives for FY 2006-07 2 FIRE DEPARTMENT SUMMARY 3. Maintain annual review of department's ability to meet service delivery standards. The annual review and evaluation of department performance has been completed utilizing available data archived within the Records Management System (RMS). This process will be further refined and improved with the continued implementation of an Electronic Patient Care Reporting (EPCR) system that is intended to collect live/real time data of EMS activity. This tool will allow for more detailed assessments of the performance of the present fifteen ambulance or medical units providing pre-hospital medical care. 4. Identify specific resource, personnel, and training requirements to achieve recognized standards. Referencing and utilizing established National Fire Protection Association (NFPA) standards, the following resource needs and requirements have been identified in the Six Month Progress Report and remain unchanged: a. Based on NFPA 1710, Standard for the Organization and Deployment of Fire Suppression Operations, Emergency Medical Operations, and Special Operations to the Public by Career Fire Departments, an additional 78 new fire protection positions will need to be established to meet this standard for basic engine company staffing levels. b. NFPA 1001, Standard for Fire Fighter Professional Qualifications, is currently used as a measure and basis for the training and skill requirements of fire protection personnel. Furthermore, this standard is used and referenced for the establishment and maintenance of the Fire Fighter I certification program. Other position specific NFPA standards will be adopted and referenced for the development of subsequent training and certification programs. c. With respect to establishing and maintaining an effective emergency fire apparatus fleet, the use of NFPA 1901, Standard for Automotive Fire Apparatus, continues to identify necessary vehicle replacement and upgrade as a means of assuring optimum performance and fire protection capabilities. Each of the aforementioned items reflects the use of recognized and accepted standards designed to facilitate the delivery of quality fire protection services and guides the development of the department's program budget as well as supplemental budget requests. Final Status Report on Program Objectives for FY 2006-07 3 FIRE DEPARTMENT SUMMARY 5. Develop a financial report and budget projections required to implement reforms. The submitted program budget, as well as the supplemental budget request, reflects the financial resource needs necessary to meet identified objectives and service delivery standards. Furthermore, the prioritization of the supplemental budget request is based on the pursuit of the aforementioned standards and in a manner that demonstrates financial responsibility. As defined or described within the submitted supplemental budget requests and justification documents, the acquisition of new positions is budgeted based on planned and attainable goals for filling those positions based on: recruitment process, available candidate pool, training program capacity, current position vacancies, etc. For example, it should be noted that the establishment of additional fire protection positions (12 Fire Captains and 15 Fire Fighters) is ranked lower in priority based on other needs and in consideration of existing position vacancies and recruitment and training program factors that take precedence. 6. Identify funding sources for proposed reforms to include alternative funding programs and inter-agency cost sharing or partnerships. The Fire Department continues to identify alternative funding sources and cost sharing partnerships as a means of attaining goals and objectives. As evident by the over $1.8 million dollars in grant revenue that has been obtained over the past four years, not including those funds made available through the Office of Domestic Preparedness program, an aggressive alternative funding program has been maintained and demonstrated success. Among the sources targeted for FY 2006-2007 are the Assistance to Fire Fighters Grant, and the Department of Transportation Safe Highways Grant. Final Status Report on Program Objectives for FY 2006-07 4 FIRE EMERGENCY OPERATIONS DIVISION (Previously known as Fire Protection & EMS) 1. Continued pursuit of meeting recognized response time standards. The pursuit of recognized response time standards is a responsible objective and is essential to the attainment of service goals, inclusive of reducing fire losses and improving patient outcomes. As evident by the attached report, and in consideration of our County's predominantly rural configuration and demographics, at the present time, only those stations or companies whose service area encompasses urban to metropolitan settings are demonstrating the ability to meet desirable performance measures (average response time less than 8 minutes). Although the NFPA 1710 Standard identifies a 4 minute initial response time, this measure is applicable to metropolitan settings or in rural communities of relatively small or confined service area. 2. Maintain annual review and evaluation of department's service delivery performance based on identified recognized fire protection service delivery standards as defined by but not limited to NFPA, Hawaii Insurance Bureau, Insurance Services Office (ISO), and OSHA. A six month review has been completed, however, this objective is intended to reflect annual performance given that specific programs currently being implemented will have a potential impact on overall objective outcomes. For example, with respect to the Hawaii Insurance Bureau's fire protection services grading process, the establishment of new volunteer stations as well as improved water systems will have a direct correlation to the improved classification of the respective communities. 3. Continued pursuit of personnel and resource requirements for achievement of industry standards of fire protection service delivery. Presently, the Hawaii Fire Department would need to establish and fill 78 new fire protection positions of varying ranks to meet maintain the current NFPA 1710 standard for the existing fire companies. This figure does not reflect any increase in service or the establishment of new engine companies and only represents those positions needed to bring existing engine companies into compliance. As historically noted in annually submitted supplemental budget requests, the establishment of these positions would require a phase in approach based on limited training resources and existing position vacancies. Based on current position vacancies (34), projected retirements, and planned and scheduled recruitments and hiring, the department would be in an optimistic position to consider establishing 40 new positions in FY 2008/09. This would Final Status Report on Program Objectives for FY 2006-07 5 FIRE EMERGENCY OPERATIONS DIVISION (Previously known as Fire Protection & EMS) include recruitment and hiring for December 2008 and June 2009. Fulfilling this request would take the department in a direction closer to meeting the NFPA 1710 staffing standards and could utilize available alternative funding (SAFER Grant) mechanisms. 4. Maintain annual review and revision of all Mutual Aid Agreements, Memorandums of Understanding (MOU), and Memorandums of Agreement (MOA) to support interagency partnerships and operational effectiveness. The annual review of all existing Mutual Aid Agreements, Memorandums of Understanding (MOU), and Memorandums of Agreement (MOA) has been completed however the establishment of a new MOU with the State Department of Transportation Airports Division regarding the use of property for department "live burn" training is currently awaiting Attorney General review and approval. This objective is 95% complete. 5. Maintain annual review and revision of current Search and Rescue policies and procedures in accordance with recognized industry standards. Currently in progress and 50% complete. This objective is currently in progress and with the recruitment and filling of the Special Operations Programs Battalion Chief on June 18, 2007 will benefit from dedicated attention and focus. 6. Maintain annual review and revision of current Hazardous Materials Response protocols and procedures. Currently in progress and 50% complete. This objective, as with the review and revision of Search and Rescue policies, will benefit from the intimate involvement and oversight of the recruitment and filing of the Special Operations Battalion Chief. 7. Maintain annual review and identify recognized service delivery, training, and equipment standards as defined by various organizations as, but not limited to; State of Hawaii Department of Health EMS Branch, Department of Transportation, etc. Program performance is ongoing and being maintained utilizing available data collected in the department's records management system. The review and assessment of this objective has been further enhanced by the implementation of the State Department of Health EMS Branch Electronic Patient Care Reporting program which rolled out on January 16, 2007. Unfortunately, at the close of Final Status Report on Program Objectives for FY 2006-07 6 FIRE EMERGENCY OPERATIONS DIVISION (Previously known as Fire Protection & EMS) the fiscal year, the EPCR project continues to experience data input difficulties and irregularities as well as continues to undergo system modification and manipulation to collect data sets necessary for compliance with national and state requirements. It is hoped that an improved software version will be rolled out by mid FY 2007 and result in a more detailed and accurate performance assessment. 8. Establish and submit for administrative approval new EMS position recruitment and retention programs and policies to address current personnel shortages and program attrition. This objective is currently in progress and approximately 75% complete. Proposed position classifications and draft organizational charts have been developed as well as initial consultation with both the Department of Human Resources and the Hawaii Fire Fighter's Association. 9. Audit and revise annual EMS Bureau Quality Improvement (QI) Program including the implementation of personnel surveys to obtain and identify possible modification and new concept adoption. This objective has been initiated and is approximately 25% complete. Progress has included the filling of EMS Bureau administrator positions, continued implementation of the EPCR project, and the establishment of fundamental goals and objectives of a QI program. 10. Continue to assess and evaluate possible avenues for "expanded scopes of practice" for the current EMS program. This objective is ongoing with current focus on the role of the EMS system providers in potential pandemic outbreaks and events as well as the response to mass casualty incidents, and the current Health Care System "crisis". Final Status Report on Program Objectives for FY 2006-07 7 FIRE FIRE PREVENTION BUREAU 1. Maintain inter-agency partnerships to assist in addressing identified needs to include but not limited to; the State Fire Council, NFA, and other county, state, and federal fire and law enforcement agencies. This objective is currently being maintained with demonstrated outcomes. Through the establishment of inter-agency partnerships, the training of new Prevention Bureau personnel has been enhanced and expedited. This has included the participation in National Fire Academy training programs as well as industry sponsored (Fire Protection Engineers) training opportunities. 2. Continue to review and pursue the feasibility of the establishment of a residential sprinkler system code for new construction. The pursuit of this objective has been limited to the review of the 2003 NFPA Fire Code and the consideration of sprinkler requirements established within that document. Given the rural nature and water system limitations of communities within our County, this objective, although very beneficial, will be difficult to achieve. Nonetheless, nationally, residential sprinkler initiatives are a priority of the fire service and have the potential of dramatically reducing fire losses and saving lives. 3. To participate in and support the assessment evaluation and recommendation for future fire code adoption. This objective is in progress and ongoing with a current 50% completion. To date, the Prevention Bureau personnel have participated in the review of the 2003 NFPA Fire Code and have completed a preliminary review. This has included a total document review and the development of draft amendments. A second review and final draft proposal is forthcoming. The desired adoption of the 1997 Uniform Fire Code is currently awaiting Corporation Counsel review and the submittal for Council adoption. Final Status Report on Program Objectives for FY 2006-07 8 FIRE AUXILIARY SERVICES BUREAU Fire Equipment Maintenance Section I . Implement fleet management software and data management programs. This objective continues to be a priority however is dependent upon the development and delivery of the software product by the current vendor. It is preferable to pursue the software product being developed by the department's RMS vendor as it will be integrated into existing data bases making data more accessible and allow for easy information importation and exportation. Currently, the development of the proposed software module and its tentative release is planned for December 2007. This objective, although not initiated, will be pursued and continues to be a priority and reflects the desire to establish a consistent and responsible vehicle maintenance, management, and replacement program. 2. Implement a field preventive maintenance training program. This objective has not yet been implemented given the volume of repairs and maintenance currently being performed. Although a fairly accurate hypothesis can be established and attribute the delays of implementing this program to increased fleet and aging apparatus, the proposed fleet maintenance project will allow for a more qualitative assessment. Fire Communications Control Center I . Maintain review and evaluation of the current Records Management System and submit proposals to support projected resource needs to include anticipated component upgrades and costs. The maintenance of this objective is on track and meeting 100% goal attainment. Essentially a core committee has been sustained to routinely review the RMS program and develop recommendations as well as the implementation of additional modules. Final Status Report on Program Objectives for FY 2006-07 9 FIRE AUXILIARY SERVICES BUREAU 2. Maintain participation in ongoing communications system modification to address current and projected system needs and regulatory requirements. This objective is at 40% completion based on the current collaborative efforts being made to identify new/replacement equipment and facilities for both the Fire and Police Departments. As part of the proposed Fire Department Administrative and Support Complex, a new communications center is being proposed with consideration being given to the collocation of both emergency communications centers which could reflect maximum utilization of resources and infrastructure. The current status and progress of this project or objective is associated with the progress of the proposed development of a new communications center and has been constrained or limited by the Capital Improvement Project management process. 3. Maintain annual certification for CPR (Cardiopulmonary Resuscitation) and EMD (Emergency Medical Dispatching). This objective is 100% completed. All 13 dispatchers have completed their CPR and EMD recertification training and have received their annual certifications. Final Status Report on Program Objectives for FY 2006-07 10 FIRE TRAINING BUREAU 1. Maintain annual review of Firefighter Recruit pre-employment testing and qualifications. This objective has been achieved and maintained with the implemented recruitment and testing during June, with scheduled hiring for July and winter of 2007. 2. Maintain review and research of alternative and supplemental funding resources for the Training Division. This objective is ongoing and currently 50% complete based on the participation in available Rescue System training program opportunities provided through State Civil Defense. In addition, the pursuit of a video teleconferencing system is ongoing through the submission of the Assistance to Fire Fighters Act grant which as of this report submittal is under review with expected notification by December 2007. 3. Conduct Firefighter 1 training for possible new hires. This objective is currently 100% complete based on the achieved hire and training of two fire fighter recruit classes in FY 2006-2007. 4. Establish safety committee to create mechanism for identifying work-related accidents and preventive measure proposals. This objective has not yet been implemented and has been postponed due to limited staffing and the desired establishment of a dedicated Safety Officer position. 5. Certify all personnel according to NFPA Firefighter 1 qualifications. Currently this objective is at 95% completion. 6. Review and maintain the Department's Driver Competency Certification Program. This objective is an ongoing process with a biannual review and assessment completed in at end of FY 2006. 7. Maintain program for personnel participation in National Fire Academy (NFA) training programs. This objective is presently being maintained with a current attainment rate of 80% based on personnel enrollment and participation inclusive of volunteer members. Final Status Report on Program Objectives for FY 2006-07 11 FIRE TRAINING BUREAU 8. Maintain partnership with a recognized institution of higher education (preferably the University of Hawaii system) for the review and support of a Fire Science degree program. This objective continues to be developed and expanded based on the collaborative efforts of the Hawaii Fire Department, Honolulu Community College, and Hawaii Community College. Present success rate is 100% based on the delivery of a minimum of two Fire Science Courses per semester during the FY 2006-2007. 9. Implement a Hazard mitigation program to address HIOSH/OSHA workplace mandates. Utilizing a report developed through a cursory HIOSH site inspection, efforts are currently being made to develop a Hazard Mitigation Program. Present objective performance is at 50% and has stagnated due to limit personnel resources to facilitate its progress. Final Status Report on Program Objectives for FY 2006-07 12 FIRE VOLUNTEER TRAINING SECTION 1. Maintain standardized training program based on defined roles and service needs. This objective was revisited in January 2007 with the restructuring of the Volunteer Training Section inclusive of the establishment of a second Volunteer Training Captain. Presently, a training program review is targeted for February 2007 with the planned implementation of a new standardized training program and schedule. Current objective progress assessment puts this objective at 50% completion. 2. Maintain review and implementation of established training plan and schedule. This objective is directly related to the aforementioned objective and planned training program review and assessment is scheduled for February. Currently at the same level of performance or completion. 3. Maintain the Department's Driver Competency Certification Program. This objective continues to be maintained however may be subject to revision pending the aforementioned training program review scheduled for February. Final Status Report on Program Objectives for FY 2006-07 13 Incident Type Response Summary by Station Date Ranee: From 7/1/2006 To 6/30/2007 Station Selected: All Incident Type Selected: All Average Incident Type Incident Used in Ave. Response Time Station ID Count Resp. HH:MM:SS Total Loss Total Value Station: 01 Fire 136 135 00:14:46 $4,218,260.00 $6,925,560.00 Rupture/Explosion 4 4 00:18:28 $0.00 $0.00 EMS/Rescue 3,226 3,210 00:09:40 $0.00 $0.00 Hazardous Condition 72 71 00:13:29 $0.00 $0.00 Service Call 304 275 00:19:19 $0.00 $0.00 Good Intent 573 421 00:10:33 $0.00 $0.00 False Call 76 76 00:08:54 $0.00 $0.00 Severe Weather 23 22 00:25:25 $0.00 $0.00 Other 4 4 00:18:59 $0.00 $0.00 Totals: 4,418 4,218 00:10:42 $4,218,260.00 $6,925,560.00 Station: 02 Fire 24 22 00:07:22 $26,145.00 $1,636,500.00 Rupture/Explosion 2 2 00:06:51 $0.00 $0.00 EMS/Rescue 827 823 00:09:15 $0.00 $0.00 Hazardous Condition 17 17 00:09:01 $0.00 $0.00 Service Call 113 67 00:14:49 $0.00 $0.00 Good Intent 163 114 00:07:05 $0.00 $0.00 False Call 23 23 00:06:32 $0.00 $0.00 Other 1 1 00:09:25 $0.00 $0.00 Totals: 1,170 1,069 00:09:16 $26,145.00 $1,636,500.00 Station: 03 - Fire 43 43 00:07:25 $246,322.00 $30,244,222.00 Rupture/Explosion 1 1 00:07:23 $0.00 $0.00 EMS/Rescue 1,326 1,324 00:07:04 $0.00 $0.00 Hazardous Condition 19 19 00:07:46 $0.00 $0.00 Service Call 74 69 00:16:26 $0.00 $0.00 Good Intent 162 120 00:07:18 $0.00 $0.00 False Call 15 15 00:07:44 $0.00 $0.00 Severe Weather 1 1 00:20:55 $0.00 $0.00 Other 5 5 00:07:06 $0.00 $0.00 Totals: 1,646 1,597 00:07:31 $246,322.00 $30,244,222.00 Station: 04 Fire 24 20 08:50:13 $198,000.00 $467,500.00 EMS/Rescue 582 574 00:09:36 $0.00 $0.00 Hazardous Condition 5 4 00:11:17 $0.00 $0.00 Service Call 68 48 00:12:15 $0.00 $0.00 INCO62(3.00) Pagel of 5 Pnmed 11/19/2007 145016 Note: The incident want used in averages does not include the following: Not Completed incidents, Mutual Aid Given, Other Aid Given, Canwlled in Route, Not Priority, Fill-In Standby, No Arrival and Invalid Dateslrimes. Average Incident Tvoe Incident Used in Ave. Response Time Station ID Count Resp. HH:MM:SS Total Lou Total Value Good Intent 67 48 00:07:42 $0.00 $0.00 False Call 6 6 00:05:57 $0.00 $0.00 Totals: 752 700 00:24:30 $198,000.00 $467,500.00 Station: 05 Fire 63 62 00:16:00 $141,500.00 $141,500.00 Rupture/Explosion 1 1 00:20:31 $0.00 $0.00 EMS/Rescue 921 919 00:12:02 $0.00 $0.00 Hazardous Condition 11 11 00:14:26 $0.00 $0.00 Service Call 64 60 00:15:27 $0.00 $0.00 Good Intent 140 102 00:12:54 $0.00 $0.00 False Call 9 9 00:14:16 $0.00 $0.00 Totals: 1,209 1,164 00:12:32 $141,500.00 $141,500.00 Station: 06 Fire 22 21 00:13:13 $441,035.00 $952,835.00 EMS/Rescue 709 705 00:17:47 $0.00 $0.00 Hazardous Condition 10 10 00:10:06 $0.00 $0.00 Service Call 52 51 00:15:58 $0.00 $0.00 Good Intent 93 61 00:15:13 $0.00 $0.00 False Call 9 9 00:10:56 $0.00 $0.00 Totals: 895 857 00:17:13 $441,035.00 $952,835.00 Station: 07 Fire 92 89 00:11:27 $532,320.00 $1,665,820.00 Rupture/Explosion 1 1 00:07:05 $0.00 $0.00 EMS/Rescue 2,156 2,135 00:10:23 $0.00 $0.00 Hazardous Condition 26 26 00:12:21 $0.00 $0.00 Service Call 203 195 00:16:34 $0.00 $0.00 Good Intent 587 414 00:10:20 $0.00 $0.00 False Call 65 64 00:10:12 $0.00 $0.00 Other 2 2 00:11:28 $0.00 $0.00 Totals: 3,132 2,926 00:10:50 $532,320.00 $1,665,820.00 Station: 08 Fire 48 46 00:29:12 $474,800.00 $604,800.00 Rupture/Explosion 2 2 00:12:07 $0.00 $0.00 EMS/Rescue 445 444 00:10:00 $0.00 $0.00 Hazardous Condition 5 5 00:11:59 $0.00 $0.00 Service Call 17 14 00:50:53 $0.00 $0.00 Good Intent 38 32 00:30:30 $0.00 $0.00 False Call 8 8 00:09:42 $0.00 $0.00 Severe Weather 2 2 00:12:24 $0.00 $0.00 Other 1 1 00:17:01 $0.00 $0.00 Totals: 566 554 00:13:51 $474,800.00 $604,800.00 Station: 09 Fire 58 53 00:31:32 $27,075.00 $1,086,655.00 EMS/Rescue 673 670 00:19:33 $0.00 $0.00 INCO62 (3.00) Page 2 of 5 »imed 11/19/2007 145016 Note: The incident count used in averages does not include the following: Not Completed incidents, Mutual Aid Given, Other Aid Given, Cancelled in Route, Not Priority, Fill-In Standby, No Arrival and Invalid Datesfrimes. Average Incident Type Incident Used in Ave. Response Time Station ID Count Reap. HH:MM:SS Total Loss Total Value Hazardous Condition 11 10 00:12:54 $0.00 $0.00 Service Call 56 52 00:15:53 $0.00 $0.00 Good Intent 110 71 00:11:57 $0.00 $0.00 False Call 26 26 00:13:13 $0.00 $0.00 Severe Weather 1 1 08:47:28 $0.00 $0.00 Totals: 935 883 00:19:45 $27,075.00 $1,086,655.00 Station: 10 Fire 119 118 00:16:46 $836,700.00 $969,300.00 EMS/Rescue 1,279 1,274 00:11:04 $0.00 $0.00 Hazardous Condition 31 30 00:13:48 $0.00 $0.00 Service Call 81 78 00:16:26 $0.00 $0.00 Good Intent 143 95 00:12:29 $0.00 $0.00 False Call 1 I 11 00:15:11 $0.00 $0.00 Other 1 1 00:13:23 $0.00 $0.00 Totals: 1,665 1,607 00:11:54 $836,700.00 $969,300.00 Station: 11 Fire 76 74 00:13:00 $31,775.00 $36,775.00 Rupture/Explosion 1 1 00:10:17 $0.00 $0.00 EMS/Rescue 304 304 00:15:24 $0.00 $0.00 Hazardous Condition 3 3 00:07:31 $0.00 $0.00 Service Call 36 32 00:11:20 $0.00 $0.00 Good Intent 60 41 00:14:15 $0.00 $0.00 False Call 7 7 00:06:57 $0.00 $0.00 Severe Weather 1 1 00:18:38 $0.00 $0.00 Other 1 1 00:02:10 $0.00 $0.00 Blank or Invalid 1 $0.00 $0.00 Totals: 490 464 00:14:25 $31,775.00 $36,775.00 Station: 11A Fire 1 1 00:07:28 $0.00 $0.00 EMS/Rescue 12 11 00:11:12 $0.00 $0.00 Good Intent 2 1 00:12:17 $0.00 $0.00 Totals: 15 13 00:11:00 $0.00 $0.00 Station: 12 Fire 18 18 00:13:07 $406,210.00 $2,308,600.00 EMS/Rescue 545 535 00:10:36 $0.00 $0.00 Hazardous Condition 6 6 00:10:13 $0.00 $0.00 Service Call 29 26 00:14:21 $0.00 $0.00 Good Intent 126 96 00:11:52 $0.00 $0.00 False Call 9 9 00:12:45 $0.00 $0.00 Other 2 2 00:10:13 $0.00 $0.00 Totals: 735 692 00:11:01 $406,210.00 $2,308,600.00 Station: 14 Fire 34 32 00:12:23 $51,130.00 $5,199,630.00 Rupture/Explosion 1 1 00:09:43 $0.00 $0.00 INCO62 (3.00) Page 3 of 5 P -red: 11/192007 145016 Note: The incident count used in averages does not include the following: Not Completed incidents, Mutual Aid Given, Other Aid Given, Cancelled in Rome, Not Priority, Fill-In Standby, No Arrival and Invalid Datea?imes. Average Incident Type Incident Used in Ave. Response Time Station ID Count Resp. HH:MM:SS Total Loss Total Value EMS/Rescue 608 603 00:12:49 $0.00 $0.00 Hazardous Condition 6 6 00:21:11 $0.00 $0.00 Service Call 43 39 00:24:44 $0.00 $0.00 Good Intent 77 33 00:14:24 $0.00 $0.00 False Call 36 36 00:16:48 $0.00 $0.00 Totals: 805 750 00:13:44 $51,130.00 $5,199,630.00 Station: 15 Fire 25 24 00:12:54 $129,200.00 $136,200.00 EMS/Rescue 272 271 00:11:57 $0.00 $0.00 Hazardous Condition 8 8 00:12:13 $500.00 $1,000.00 Service Call 17 17 00:19:00 $0.00 $0.00 Good Intent 44 39 00:10:23 $0.00 $0.00 False Call 6 6 00:18:44 $0.00 $0.00 Totals: 372 365 00:12:17 $129,700.00 $137,200.00 Station: 16 Fire 40 35 00:49:28 $421,970.00 $427,970.00 EMS/Rescue 237 237 00:08:59 $0.00 $0.00 Hazardous Condition 6 6 00:15:01 $0.00 $0.00 Service Call 36 32 00:20:46 $0.00 $0.00 Good Intent 81 59 00:12:23 $0.00 $0.00 False Call 7 7 00:14:52 $0.00 $0.00 Totals: 407 376 00:14:29 $421,970.00 $427,970.00 Station: 17 Fire 11 11 00:12:57 $8,500.00 $350,000.00 EMS/Rescue 161 161 00:10:18 $0.00 $0.00 Hazardous Condition 3 3 00:11:31 $0.00 $0.00 Service Call 14 10 00:12:55 $0.00 $0.00 Good Intent 15 11 00:12:39 $0.00 $0.00 False Call 1 1 00:09:39 $0.00 $0.00 Severe Weather 1 1 00:24:44 $0.00 $0.00 Totals: 206 198 00:10:48 $8,500.00 $350,000.00 Station: 18 Fire 50 49 00:11:18 $130,000.00 $130,000.00 EMS/Rescue 626 623 00:10:15 $0.00 $0.00 Hazardous Condition 14 14 00:08:28 $0.00 $0.00 Service Call 70 67 00:15:50 $0.00 $0.00 Good Intent 88 59 00:11:22 $0.00 $0.00 False Call 5 5 00:16:20 $0.00 $0.00 Other 3 3 00:10:22 $0.00 $0.00 Totals: 856 820 00:10:52 $130,000.00 $130,000.00 Station: 19 Fire 9 8 00:16:39 $1,202.00 $401,200.00 EMS/Rescue 264 244 00:16:55 $0.00 $0.00 Hazardous Condition 5 5 00:18:36 $0.00 $0.00 INCO62 (3.00) Page 4 of 5 Printed. 11/19/2007 14:50:16 Note: The incident count used in averages does not include the following: Not Completed incidents, Mutual Aid Given, Other Aid Given, Cancelled in Route, Not Priority, Fill-In Standby, No Arrival and Invalid Dates/Times. Average Incident Tyne Incident Used in Ave. Response Time Station ID Count Resp. HH:MM:SS Total Loss Total Value Service Call 36 31 00:16:54 $0.00 $0.00 Good Intent 50 32 00:17:27 $0.00 $0.00 False Call 5 5 00:15:05 $0.00 $0.00 Totals: 369 325 00:16:58 $1,202.00 $401,200.00 Station: 20 Fire 33 33 00:12:25 $26,000.00 $26,000.00 EMS/Rescue 315 313 00:13:31 $0.00 $0.00 Hazardous Condition 2 2 00:13:40 $0.00 $0.00 Service Call 34 32 00:14:22 $0.00 $0.00 Good Intent 69 49 00:15:39 $0.00 $0.00 False Call 4 4 00:15:21 $0.00 $0.00 Totals: 457 433 00:13:45 $26,000.00 $26,000.00 Station: 5 EMS/Rescue 1 1 00:14:14 $0.00 $0.00 Totals: 1 1 00:14:14 $0.00 $0.00 Station: AS Fire l 1 00:07:30 $0.00 $0.00 EMS/Rescue 2 2 00:06:00 $0.00 $0.00 Good Intent 2 2 00:09:03 $0.00 $0.00 Blank or Invalid 1 $0.00 $0.00 Totals: 6 5 00:07:31 $0.00 $0.00 Station: ES EMS/Rescue 3 3 00:05:29 $0.00 $0.00 Service Call 3 3 00:11:45 $0.00 $0.00 Good Intent 4 2 00:05:34 $0.00 $0.00 Totals: 10 8 00:07:51 $0.00 $0.00 Station: No Station Entered EMS/Rescue 8 8 00:13:26 $0.00 $0.00 Service Call 3 3 00:09:52 $0.00 $0.00 Good Intent 3 1 00:15:04 $0.00 $0.00 Blank or Invalid 8 $0.00 $0.00 Totals: 22 12 00:12:41 $0.00 $0.00 Total Incident Count: 21,139 $8,348,644.00 $53,712,067.00 INCO62 (3.00) Page 5 of 5 Printed: 11/19/2007 14:50:16 Note: The incident count used in averages does not include the following: Not Completed incidents, Mutual Aid Given, Other Aid Given, Cancelled in Route, Not Priority, Fill-In Standby, No Arrival and Invalid Daws?imes. HUMAN RESOURCES HUMAN RESOURCES HUMAN RESOURCES Classification and Compensation 1. Review and process position redescription reviews within five workdays of receipt. One hundred twenty-seven redescription review requests were received and all were processed within rive workdays of receipt. 2. Review and process reallocations for recruitment within 25 workdays of receipt. Eighty-one reallocation requests for recruitments were received and all were processed within 25 workdays of receipt. Labor Relations 1. Hear and take action on all Step 3 grievances within 60 days from receipt of the Step 3 appeal. Seven grievances were riled during this reporting period. Action was taken on five cases (decision and/or settlement) within 60 days. One was recently filed and is still within the 60-day action period. One is beyond the 60-day action period; however, a tentative settlement was reached within the 60-day action period. The grievance is pending the Grievant's medical release to return to work. 2. Develop and deliver contract interpretations, advisories, and procedures on a quarterly basis. ls` Quarter: No activity to report. Quarterly focus was on the implementation/transition of eight new collective bargaining agreements, developing and renewing supplemental agreements, leading a County-level investigation, planning and participating in a HGEA Joint Labor-Management Session, and the development and delivery of reasonable suspicion training for supervisors and managers. 2°d Quarter: Developed and delivered the following: Procedure on Donor Leave Procedure on Disaster Relief Services Leave Advisory on Work Related Travel Time Interpretation on Compensation for Call Back Duty Six Month Progress Report on Program Objectives for FY 2007-08 1 HUMAN RESOURCES HUMAN RESOURCES 3. Answer all written departmental inquiries relating to the administration and interpretation of all collective bargaining agreements and executive orders within 14 days from date of request if it does not require inter-jurisdictional action, 30 days if it does. Thirty three e-mail inquiries regarding contract interpretations were received. All were responded to within the 14-day limitation. 4. Provide background and other technical information required by the Corporation Counsel's Office for the arbitration of grievances within 14 days from the date of request. Corporation Counsel's Office requested information and assistance on one grievance that was pending arbitration. Request was responded to within the 14-day limitation. Personnel and Organizational Development 1. By September 30, 2007, coordinate and sponsor the Annual Pre-Retirement Workshop for County and State employees; Objective achieved. The Annual Pre-Retirement Workshop was held at Aunty Sally's Luau Hale on September 19, 2007. A total of 147 State and County employee attended. 2. By June 30, 2008, develop and sponsor an Annual Clerical Seminar for County employees; The seminar is currently in the planning stage. 3. By June 30, 2008, offer four training modules encompassing The Supervisor's Toolkit content leading to 32 contact hours of instruction and the Certificate Of Achievement. Develop Core Competencies in situational leadership and executive development, team building and service management every quarter. Of the 18 Core Competency courses conducted each quarter, six of the courses shall have been held in Kona; The Employee Development Specialist position was not filled until October 16, 2007. As there was no handover from the previous person in charge, the current Employee Development Specialist is in the process of designing and developing a new series of Supervisory Skills training modules. Six Month Progress Report on Program Objectives for FY 2007-08 2 HUMAN RESOURCES HUMAN RESOURCES 4. Conduct a monthly new-hire orientation program for all new hires; A total of three new hire orientation sessions were held: July 26, 2007 Kona October 31, 2007 Hilo November 28, 2007 Kona As the Employee Development Specialist position was vacant, conducting new- hire orientation sessions was delegated to Nick Hermes, Human Resources Manager for the Labor Relations Division. The orientation program was not held during the months of August, September and December as Nick was not available to conduct the sessions because of competing work needs. 5. By December 31, 2007, complete Anti-Discrimination and Harassment Training of all County employees; and provide quarterly training for new hires and "refresher" needs thereafter. Objective partially achieved. The Equal Opportunity Officer is still conducting Anti-Discrimination and Harassment Training for all County employees. Departments have, for whatever reason, not sent all of their employees to this training. In addition, there were large numbers of no-shows in some classes. 6. Provide Violence in the Workplace training on a quarterly basis. The Employee Development Specialist position was vacant; therefore, there was no coordination to run the training program for the 1St and 2°d quarter. The current Employee Development Specialist will make arrangements to run the Violence in the Workplace training program for 2008. Administrative Services 1. Publish monthly County newsletter. The newsletter was published on the last workday of each month, July to December 2007. Six Month Progress Report on Program Objectives for FY 2007-08 3 HUMAN RESOURCES HUMAN RESOURCES 2. Conduct agency audits on personnel files, temporary assignment records, etc. One audit within each 45-day period. Objective achieved for the first half of the fiscal year. A total of five agencies were audited: Data Systems, Corporation Counsel, County Clerk, Liquor and Housing. 3. Review and audit properly completed and submitted payroll certification forms within 5 workdays of receipt. Number of properly completed transactions: 2,615 Number of properly completed transactions 0 that took longer than five workdays: 100% of properly completed transactions were processed within five workdays. 4. Review and act upon properly completed and submitted Flexible Spending Plan change in status forms within two workdays of receipt. Number of properly completed forms: 109 Number of properly completed forms that took longer than two workdays: 1 99.1% of properly completed forms were processed within two workdays. One form was processed late as the Administrative Services Officer was out of the office and could not review the form until her return to work. 5. By December 30, 2007, facilitate an annual employee awards program. Objective achieved. The 42°d Annual Employee Recognition Program was held on October 19, 2007 at Nani Mau Gardens. 6. By June 30, 2008, drug test a minimum of 50% of all fire fighting personnel, 50% of employees with CDL covered under Federal DOT rules. 57 or 13.2% of our fire fighting personnel have been randomly drug tested; 30 or 20.8% of our employees with CDL have been randomly drug tested. Six Month Progress Report on Program Objectives for FY 2007-08 4 HUMAN RESOURCES HUMAN RESOURCES 7. By June 30, 2008, alcohol testa minimum of 10% of all firefighting personnel, 10% of employees with CDL covered under Federal DOT rules. 4 or 0.9% of our fire fighting personnel have been randomly tested for alcohol; while 6 or 4.2% of our employees with CDL have been randomly tested for alcohol. Recruitment and Examination 1. Establish eligible lists as follows: • Within 3-1/4 months for those recruitments requiring only a written examination or a training and experience evaluation (T&E). We established 61 out of 66, or 92%, of eligible lists within 3'/4 months. Three eligible lists were established in 3'/: months because of priority given to recruitments for the Civil Defense Administrator recruitment (a key public safety position for the County) and the Custodian/Groundskeeper I recruitments stemming from the County's settlement with UPW. That is, 3 requests were delayed as a result of this priority. In addition, two recruitments were open on a continuous basis and received no qualified applicants. • Within 4 months for those recruitments requiring a written examination and a training and experience evaluation (T&E). No recruitments were conducted requiring a written examination and a training and experience evaluation (T&E). • Within 4-1/2 months for those recruitments requiring a written examination or a training and experience evaluation (T&E) and a performance test. We established 2 out of 2, or 100%, of eligible lists within 4'/: months. 2. Certify (refer) names from available eligible lists to employing department within 5 workdays from receipt of the request for the list. 271 requests were received and for 270 requests, we certified (referred) names to the employing departments within 5 workdays. One referral was done several days later due to priority given to complete recruitments for Civil Defense Administrator and Custodian/Groundskeeper I as previously mentioned. Six Month Progress Report on Program Objectives for FY 2007-08 5 HUMAN RESOURCES HUMAN RESOURCES 3. By October 30, 2007, coordinate the placement of CVE students within the County. Out of a total of 15 CVE positions, 7 students were placed by October 30, 2007, leaving 8 vacant CVE positions. We have not been able to coordinate placement into these 8 vacant positions because the Hawaii Community College has been unable to refer a sufficient number of students to fill these vacancies. Health and Safety 1. Coordinate or conduct safety inspections of at least 4 County facilities by June 30, 2008. Coordinated/Conducted safety inspections of three County facilities as of December 31, 2007. Safety inspections were conducted at the P&R Hilo Municipal Golf Course Maintenance Shop in September and the Transit Agency Repair/Maintenance Shop in October. Coordinated and participated in the HIOSH courtesy inspection of Ho`olulu Complex in December. 2. Coordinate/deliver requested safety training within two months of original request. Conducted 27 safety training sessions between July and December of 2007, all of which were conducted within two months of original request. 3. Coordinate/conduct at least 6 (HIOSH) mandated occupational safety and health training sessions by June 30, 2008. Conducted six mandated occupational health and training sessions as of December 31,2007: Personnel Protective Equipment Training (Waimea, Kona, Hilo, Pu`uanahulu), Hazard Communication Training (Waimea, Kona, Hilo, Pu`uanahulu), Fall Protection Training, Forklift Operator Training for Solid Waste Division (Kona), Defensive Driver Training ( P&R Recreation Division and Prosecutor's Office Hilo)and Fire Extinguisher Training for DEM Solid Waste Division (Waimea, Kona, Hilo, Pu`uanahulu). Six Month Progress Report on Program Objectives for FY 2007-08 6 HUMAN RESOURCES HUMAN RESOURCES Equal Opportunity 1. By December 31, 2007 complete a training video on harassment. Objective not achieved. The Hawaii Community College professor who offered to make the video was transferred. With his assistance, the training video would have been produced for $300. This was affordable. The cost to make a comparable video with a production company would be approximately $20,000 which is beyond our budget. 2. By December 31, 2007 respond to and resolve 150 inquiries and complaints from the public and Hawaii County employees regarding various civil rights laws. As of December 31, 2007,139 complaints and inquiries were received, responded to and resolved. This objective is partially achieved as we received less complaints and inquiries than projected. 3. By June 30, 2008 conduct 6 Non-supervisory Anti-Discrimination and Harassment classes. Objective achieved. As of December 31, 2007 a total of 23 Non-supervisory Anti- Discrimination and Harassment classes were conducted. 4. By June 30, 2008 conduct 2 Supervisory Anti-Discrimination and Harassment Classes. Objective achieved. As of December 31, 2007 a total of two Supervisory Anti- Discrimination and Harassment classes were conducted. Six Month Progress Report on Program Objectives for FY 2007-08 7 HUMAN RESOURCES (PREVIOUSLY KNOWN AS CIVIL SERVICE) Classification and Compensation I . Review and process position redescription reviews within five workdays of receipt. Objective achieved. 309 redescription review requests were received and 295 were processed within five workdays of receipt. Fourteen position redescriptions were submitted as part of reorganization reviews and were processed when the reorganizations were implemented. 2. Review and process reallocations for recruitment within 25 workdays of receipt. Objective achieved. 178 reallocation requests for recruitments were received and all were processed within 25 workdays of receipt. Labor Relations 1. Represent the Mayor in collective bargaining as required within time limits prescribed by law. Objective achieved. • The Negotiation process with bargaining units 01, 02, 03, 04, 09, and 13 finalized for new collective bargaining agreements effective 7/01/07. The Personnel Management Specialist participated in numerous unit 01 employer caucuses and joint negotiation sessions with the United Public Workers. As a participant in unit 01 negotiations, the Personnel Management Specialist worked on non-cost proposals/counter proposals related to discipline, the equal distribution of overtime, sick leave, and other leaves of absence without pay. • Represented the County and participated on a drug-testing sub-committee during the final stages of negotiations for the current BU 01 collective bargaining agreement. • Provided timely costing data to the Finance Department for all Bargaining Units. • Developed training to orient the County to new contract provisions. • Provided costing data and published Executive Orders 148 and 149 which respectively grant excluded employees and employees in the Excluded Managerial Compensation Plan (EMCP) from bargaining units 01, 02, 03, 04, and 13. Final Status Report on Program Objectives for FY 2006-07 1 HUMAN RESOURCES (PREVIOUSLY KNOWN AS CIVIL SERVICE) 2. Hear and take action on all Step 3 grievances within 60 days from receipt of the Step 3 appeal. Objective achieved. Twenty-six grievances were filed during the fiscal year. Action was taken on all cases within 60 days. 3. Develop and deliver contract interpretations, advisories, and procedures on a quarterly basis. Objective partially achieved. Developed draft procedures for Donor Leave and Disaster Relief Services Leave during this reporting period; however, both procedures were delivered in October 2007. Labor Relations Division took on some training duties of the Personnel and Organizational Development Division that delayed production. 4. Answer all written departmental inquiries relating to the administration and interpretation of all collective bargaining agreements and executive orders within 14 days from date of request if it does not require inter jurisdictional action, 30 days if it does. Objective achieved. No written inquiries were received; however, forty-two e- mail inquiries regarding contract interpretations were responded to within the 14-day limitation. 5. Provide background and other technical information required by the Corporation Counsel's Office for the arbitration of grievances within 14 days from the date of request. Objective achieved. Corporation Counsel's Office requested information and assistance on three grievances that were pending arbitration. All requests were responded to within the 14-day limitation. Personnel and Organizational Development 1. By September 30, 2006, coordinate and sponsor the Annual Pre-Retirement Workshop for County and State employees. Objective achieved. The Annual Pre-Retirement Workshop was held at Aunty Sally Kaleohano's Luau Hale on September 21, 2006. A total of 176 employees attended. Final Status Report on Program Objectives for FY 2006-07 2 HUMAN RESOURCES (PREVIOUSLY KNOWN AS CIVIL SERVICE) 2. By June 30, 2007, develop and sponsor an Annual Clerical Seminar for County employees. Objective achieved. The 2007 County Office Support Staff Conference "How to...and Stay Positive" was held on Thursday, June 7, 2007, at Aunty Sally Kaleohano's Luau Hale. Of the 146 registered, a total of 129 employees attended. 3. By June 30, 2007, develop and adopt an organizational learning philosophy that embraces `blended learning', whereby traditional classroom training delivery is supplemented by online learning in ways that continually develop our organizational promise. Objective not achieved. This philosophy was not developed as the Personnel Program Specialist was out on leave from September and resigned in January. 4. By June 30, 2007 develop a cadre of `preferred E-learning vendors' to assist departmental personnel representatives and their departments and take advantage of relationship networking, group discounts, custom curriculum and a continuum of learning focused on established Core Competencies. Objective achieved. The following vendors were listed in the Fall '06 training catalog: - www.thetraininabank.com - www.netq.com - www.leadershipanalysis.com - www.achievealobal.com - www.outreach.hawaii.edu - http://www.ddiworld.com - www.vnulearnina.com - www.enterprisetraining.com 5. By June 30, 2007, offer four training modules encompassing The Supervisor's Toolkit content leading to 32 contact hours of instruction and the Certificate Of Achievement. Develop Core Competencies in situational leadership and executive development, team building and service management every quarter. Of the 18 Core Competency courses conducted each quarter, six of the courses shall have been held in Kona. Objective not achieved. These training sessions were not offered as the Personnel Program Specialist was out on leave from September and resigned in January. Final Status Report on Program Objectives for FY 2006-07 3 HUMAN RESOURCES (PREVIOUSLY KNOWN AS CIVIL SERVICE) 6. Conduct a monthly new-hire orientation program for all new hires. Objective partially achieved. New-hire orientation sessions were held as follows, alternating between Hilo and Kona: 7/1/06 Kona (6 employees) 8/30/06 Hilo (20 employees) 10/3/06 Kona (7 employees) 11/3/06 Hilo (12 employees) 12/27/06 Kona (9 employees) 5/21/07 Hilo (29 employees) 5/30/07 Kona (3 employees) 7. By December 31, 2006, complete Anti-Discrimination and Harassment Training of all County employees; and provide quarterly training for new hires and "refresher" needs thereafter. Objective not achieved. Classes were offered but attendance was poor. In December, Michael Ben sent out a memorandum signed by Mayor Kim reminding department and agency heads that the Anti-Discrimination and Harassment training was mandatory. 8. Provide Violence in the Workplace training on a quarterly basis. Objective not achieved. Violence in the Workplace training was not provided as the Personnel Program Specialist was out on leave from September and resigned in January. Employee Relations 1. Publish monthly County newsletter. Objective achieved. The County newsletter was published on the last workday of each month, July 2006 to June 2007. 2. Conduct agency audits on personnel files, temporary assignment records, etc. One audit within each 45-day period. Objective almost achieved. Audits were not conducted during the last quarter due to staffing changes. Agencies audited: Office of Management, Civil Defense, Prosecuting Attorney, Public Works, Liquor Control and Environmental Management. Final Status Report on Program Objectives for FY 2006-07 4 HUMAN RESOURCES (PREVIOUSLY KNOWN AS CIVIL SERVICE) 3. Review and audit properly completed and submitted payroll certification forms within 5 workdays of receipt. Number of properly completed transactions: 5,544 Number of properly completed transactions that took longer than five workdays: 7 99.9% of properly completed transactions were processed within five workdays. In addition, we reviewed and audited 3,843 transactions for mass pay adjustments and 653 transactions for ERS hybrid plan conversions. 4. Review and act upon properly completed and submitted Flexible Spending Plan change in status forms within two workdays of receipt. Number of properly completed forms: 147 Number of properly completed forms that took longer than two workdays: 4 97.3% of properly completed forms were processed within two workdays. 5. By December 30, 2006, facilitate an annual employee awards program. Objective achieved. The 41" Annual Employee Recognition Program was held on October 27, 2006. 6. By June 30, 2007, drug test a minimum of 50% of all fire fighting personnel, 50% of employees with CDL covered under Federal DOT rules. Objective partially achieved. 182 or 58.71% of our fire fighting personnel and 59 or 44.36% of our employees with CDL were randomly drug tested. Did not achieve 50% test rate for employees with CDL as we experienced instances where individuals selected for random tests were out on leave on the day of tests. Under federal guidelines, these employees would be tested if they returned to work during the designated testing period. Several employees did not return to work during the designated testing periods, and thus, weren't tested. Final Status Report on Program Objectives for FY 2006-07 5 HUMAN RESOURCES (PREVIOUSLY KNOWN AS CIVIL SERVICE) 7. By June 30, 2007, alcohol test a minimum of 10% of all fire fighting personnel, 10% of employees with CDL covered under Federal DOT rules. Objective partially achieved. 24 or 7.74% of our fire fighting personnel and 14 or 10.53% of our employees with CDL were randomly tested for alcohol. Did not achieve 10% test rate for fire fighting personnel as we experienced instances where fire stations received emergency call out, which, under our testing policy for firefighters, results in the test being cancelled for those not yet tested at the time of the emergency call. Recruitment and Examination 1. Establish eligible lists as follows: • Within 3-1/4 months for those recruitments requiring only a written examination or a training and experience evaluation (T&E). We established 108 out of 116, or 93%, of eligible lists within 3'/4 months. Out of this, 26% of eligible lists were established sooner, within 2 months. 29 (25%) of recruitments were open-continuous due to departmental requests for additional qualified applicants. 7 recruitments were not completed on a timely basis because the continuous recruitments required staff to continually screen applications as they came in, scheduling/rescheduling applicants for tests Statewide, and frequent test administration at various sites. This resulted in constant adding of eligibles onto lists and frequent recertifications to our hiring departments. Also, one staff member, out on long-term sick leave, resulted in remaining 2 staff members working overtime for completion of tasks despite division hiring a temporary part-time hire. 1 recruitment was not completed on a timely basis because division chief was assigned to investigate an applicant's complaint involving a hiring department. • Within 4 months for those recruitments requiring a written examination and a training and experience evaluation (T&E). No recruitments were conducted with these examination components. Final Status Report on Program Objectives for FY 2006-07 6 HUMAN RESOURCES (PREVIOUSLY KNOWN AS CIVIL SERVICE) Within 4-1/2 months for those recruitments requiring a written examination or a training and experience evaluation (T&E) and a performance test. Objective achieved. We established 3 out of 3, or 100%, of eligible lists within 4'/z months. 2. Certify (refer) names from available eligible lists to employing department within 5 workdays from receipt of the request for the list. Objective achieved. A total of 619 requests were received and for all 619 requests, we certified (referred) names to the employing departments within five workdays. This was a 59% increase in completion of certifications from the previous fiscal year. 3. By October 30, 2006, coordinate the placement of CVE students within the County. Objective achieved. Out of a total of 15 CVE positions, 14 students were placed by October 30, 2006. One position remained vacant because of no Hawai i Community College student referrals. Health and Safety 1. Coordinate safety inspections of at least 4 County facilities by June 30, 2007. Objective achieved. Safety inspections were coordinated of 10 County facilities: South Kohala Fire Station, Waiakea Fire Station, Hilo Police Department holding cell, Public Works paint storage facility, Puaniako Town Center, Maluhia Place and Solid Waste Division transfer stations in Wai`ohinu, Pahala, Volcano and Glenwood. 2. Coordinate/deliver requested safety training within two months of original request. Objective achieved. All training requests were treated as "urgent" and responded to well within the time constraints established. There were 59 training sessions coordinated/conducted as of June 30, 2007. Final Status Report on Program Objectives for FY 2006-07 7 HUMAN RESOURCES (PREVIOUSLY KNOWN AS CIVIL SERVICE) 3. Coordinate/conduct at least 6 (HIOSH) mandated occupational safety and health training sessions by June 30, 2007. Objective achieved. Coordinated 13 (mandated) occupational safety and health training sessions in Hilo, and 13 training sessions in Kona. There were 204 participants in attendance in at least one of each of these sessions: 8- Hour Hazwopper Awareness, PPE Respiratory Protection, Ergonomics, Hazard Communication, Hazardous Chemicals, Confined Space Entry, Noise Exposure, Fall Protection Lockout/Tagout, Hazardous Waste Bloodborne Pathogens, Lead in Construction, Back Injury Prevention. Additionally, conducted a Hazard Communication and Lockout/Tagout Training session in Hilo for the Solid Waste Division which was attended by five (5) employees, and a Forklift Operator's Training session for the Wastewater Division in Kona, which was attended by two (2) employees. Conducted Hazard Communication for P&R Elderly Activities Division, and Driving Distractions/Cell Phone Guidelines, Eye Safety and Back Injury Prevention Training for P&R Recreation Division. 4. Review, update, consult with unions and implement two revised County Safety Policies by June 30, 2007. Objective achieved. Four (4) Environmental Management Department, Solid Waste Division safety policies were updated and submitted to the unions (UPW and HGEA) for review and comment. Updated/revised the Personnel Protective Equipment and Safety Vests policies. Created a Bloodborne Pathogens safety policy which was submitted to the unions in March 2007 and implemented in April 2007. 5. Reduce workers' compensation expenditure (5 accounts) by $100,000 over prior fiscal year. Objective achieved. The workers' compensation expenditure was reduced by $938,676 over the previous fiscal year. (This is the third consecutive year that the expenditure was reduced; FY ending June 2005 was reduced over the previous year by $113,468, and FY ending June 2006 was reduced over previous year by $493,549). Final Status Report on Program Objectives for FY 2006-07 8 HUMAN RESOURCES (PREVIOUSLY KNOWN AS CIVIL SERVICE) Equal Opportunity 1. By December 31, 2006, respond to and resolve 120 inquiries and complaints from the public and Hawaii County employees regarding various civil rights laws. Objective achieved. For the fiscal year, July 1, 2006 to June 30, 2007, the Equal Opportunity Officer received and responded to 150 requests for information, 22 formal complaints and 40 informal complaints. 67% involved the Americans with Disabilities Act. 2. By December 31, 2006, develop Guidelines for Providing Services to People Who Are Limited English Proficient. Objective achieved. Guidelines for Providing Services to People Who Are Limited English Proficient were developed and distributed to Department and Agency Heads in January 2006 in Circular No. 06-01. 3. By December 31, 2006, develop an Internal Investigation Course for Supervisors. Objective not achieved. An Internal Investigation Course for Supervisors was not done. The EEOC required us to train all supervisors on the Americans with Disabilities Act Title I and our complaint procedures. As a result, training was instead focused on the Anti-Discrimination and Harassment Policy and Title I. Final Status Report on Program Objectives for FY 2006-07 9 12 LIQUOR CONTROL LIQUOR CONTROL LIQUOR CONTROL 1. To review legislative amendments affecting the liquor laws of the state or county and where applicable, to amend such rules and procedures. • September 2007. Completed review of Chapter 281 and draft amendments which shall be submitted to legislature as a statutory review. • December 2007. Review of Rules of the Liquor Commission with the West Hawai'i Industry Advisory committee. 2. To participate with county liquor jurisdictions, liquor industry associations, licensees, staff, and government or community organizations in identifying areas of concerns and to amend rules or implement programs to seek resolution of such concerns. • Submitted draft amendments to Chapter 281 to the four county liquor commissions, Hawaii Island Industry Advisory Committee, Hawaii Hotel Association, Hawaii Retail Association, Liquor Wholesalers and conducted a review/comment session at the state liquor administrator's conference in October 2007. • Met with federal office of the Treasury and Tax Bureau (TTB) on new TTB regulations. 3. To conduct inspections, investigations or special programs to promote compliance to liquor laws by liquor licensees. • Conducted 208 investigations • Conducted 5193 premises inspections • Conducted joint enforcement program with Hawai'i Fire Department relating to overcrowding at on-premises licensees 4. To issue citations for violations of law and forward such complaints to the Liquor Control Adjudication Board for its consideration. • Issued 29 citations for adjudication • Issued 30 warning citations 5. To ensure that licensing information and procedures are amended and implemented in accordance to law. • Revised forms for original and transfer applications. Six Month Progress Report on Program Objectives for FY 2007-08 1 LIQUOR CONTROL LIQUOR CONTROL 6. To investigate applications for liquor license and any protest thereof to verify compliance to law and to report such findings to the Liquor Commission for its consideration. • Conducted 46 interviews with applicants for liquor licenses • Processed 24 applications for liquor licenses • Investigated protests by registered voters for one application • Investigated three applications for compliance to notice requirements 7. To evaluate obligations and operations of the department and implement changes as necessary. • Completed intra-office duties and routing information checklist • Participated in review of laserfiche technology for future implementation • Initiated computer connectivity with West Hawai'i Office to utilize department's ID program for issuance of "Manager" cards 8. To provide staff, commission and board members education via county, state or nationally sponsored programs. • Staff: PowerPoint; First Aid/CPR (6 staff); Meth Summit; Procurement/Contracts class; Municipal training; National Liquor Law Enforcement Conference; Western Region Liquor Administrators Conference; State Liquor Investigators Workshop; ID Theft Training; TIPS Training; Anti-Discrimination Training • Commission: State Conference of Liquor Administrators 9. To provide liquor law education and related information to licensees through scheduled classes and via newsletters or memorandums. • 38 liquor law education classes were conducted, including 3 on site. Six Month Progress Report on Program Objectives for FY 2007-08 2 LIQUOR CONTROL LIQUOR CONTROL 10. To support youth, public and enforcement programs which promote compliance to liquor laws. • Hosted DAT 3, for 37 students from 10 high schools. DAT (Drug, Alcohol and Tobacco) is a coalition with the BIIF with a primary goal to prevent underage drinking. DAT trains selected athletes on curriculum established by the Substance Abuse and Mental Health Services Administration. Student-athletes conduct teach-ins at feeder schools in their respective districts. • In collaboration with the Impaired Driving Task Force, funded theater and newspaper advertisements and promotional items to prevent driving while under the influence of intoxicants. • Participated in 115 sting operations to determine sales of liquor to minors. Six Month Progress Report on Program Objectives for FY 2007-08 3 LIQUOR CONTROL LIQUOR CONTROL 1. To review legislative amendments affecting the liquor laws of the state or county and where applicable, to amend such rules and procedures. • Act 227, effective June 22, 2006, allows for out of state wine manufacturers to export wine to Hawai'i households. It requires the county liquor commissions to enact rules related to direct wine shipper permits and to have such permits issued no later than January 1, 2007. The Liquor Commission adopted Rule 3-7, Direct Wine Shipper Permits, on November 3, 2006. The department completed permit application form for direct shippers and began processing and issuance of applications beginning December 1, 2006. 2. To participate with county liquor jurisdictions, liquor industry associations, licensees, staff, and government or community organizations in identifying areas of concerns and to amend rules or implement programs to seek resolution of such concerns. • The Department drafted uniform language for review by the four county liquor jurisdictions relating to a proposed rule on direct wine shipments and coordinated efforts for its adoption among the four county liquor jurisdictions, representatives of the wine institute and the department's West Hawai'i industry advisory committee consisting of representatives of various classes of licenses. • Rule 3-7. Direct Wine Shipper Permit, was adopted November 3, 2006. Issuance of permits commenced to out-of-state wine manufacturers in December 2006. • Hosted education meetings for licensees on new smoking laws. 3. To conduct inspections, investigations or special programs to promote compliance to liquor laws by liquor licensees. • Conducted 84 regulatory retail compliance checks. • Conducted 273 investigations. • Conducted in excess of 11,000 checks at licensed premises. • Conducted special programs with Hawai'i Fire Department to consider issues related to overcrowding and methods to determine occupancy. • Meeting on issues related to Coconut Grove Marketplace. 4. To issue citations for violations of law and forward such complaints to the Liquor Control Adjudication Board for its consideration. • Issued 41 citations for adjudication. • Issued 9 warning citations. Final Status Report on Program Objectives for FY 2006-07 1 LIQUOR CONTROL LIQUOR CONTROL 5. To ensure that licensing information and procedures are amended and implemented in accordance to law. • Completed new form and procedures for Direct Wine Shipper Permit. Permits processed beginning December 2006. • Revised Procedures to Appoint Person in Active Charge. • Completed new form for Adjudication Board for an Alternative IV plea to a violation of liquor law. • Revised application forms for liquor licenses. • Revised office procedures related to licensing/staff responsibilities. • Revised liquor law examinations for on premises and off premises licensees. 6. To investigate applications for liquor license and any protest thereof to verify compliance to law and to report such findings to the Liquor Commission for its consideration. Processed 66 applications for liquor licenses; 89 special licenses and 471 vessel licenses. 7. To evaluate obligations and operations of the department and implement changes as necessary. • Hired Licensing Officer who is responsible for all liquor license applications. • Completed template for electronic filing of Daily Work Sheets. • Completed draft Policy on Personal Information as required by state law for implementation in winter 2007. 8. To provide staff, commission and board members education via county, state or nationally sponsored programs. Staff, commission and/or board members participated in the following: • Investigator training • State of Hawai'i Partnership to Prevent Underage Drinking Task Force • State of Hawai'i Underage Drinking Task Force • State Investigator Workshop • National Liquor Law Enforcement Association National Conference • Corporation Counsel Conference • OIP training • Computer training: Excel, Word • State Liquor Administrators Conference • Personnel Workshop Final Status Report on Program Objectives for FY 2006-07 2 LIQUOR CONTROL LIQUOR CONTROL • Training for Supervisors • Impaired Driving Task Force • Sponsored in whole or in part: • DAT-BIIF Seminar, Hilo High School prom, Project Grad at St. Joseph, Waiakea, Keaau, Honoka`a and Pahoa high schools, Hi- Pal • Contract Writing Training • National Conference of State Liquor Administrators • Discipline and Internal Investigations • Rural Health conference • Traffic Commanders meetings 9. To provide liquor law education and related information to licensees through scheduled classes and via newsletters or memorandums. • Conducted 90 classes, 1072 liquor exams. • Host training to liquor licensees in East and West Hawaii provided by State Department of Health on the smoking ban. • Conducted classes on liquor laws to Hospitality Law program for West Hawai'i hotel management and security staff. 10. To support youth, public and enforcement programs and activities which promote compliance to liquor laws. • In partnership with the Big Island Interscholastic Federation (BIIF), hosted second annual Drug, Alcohol and Tobacco Student Seminar for 47 student- athletes representing 11 high schools. These student athletes will provide mentoring to elementary classes in January and February 2007 on prevention of underage drinking curriculum. • Conducted liquor law education to college students at UH-Hilo residential complex. • Assisted with Big Island Substance Abuse Council presentations on dealing with intoxicated drivers. • Funded advertisements related to Hawai'i's social host laws and impaired driving sponsored by the Hawai'i County Police Department and Impaired Driving Task Force. Final Status Report on Program Objectives for FY 2006-07 3 13 MANAGEMENT MANAGEMENT ADMINISTRATION 1. Maintain government services for the fiscal year 2007-2008 at affordable levels. Tax relief measures such as tax breaks for people renting out units at affordable rates, and allowing people who rent out a room in their home to remain in the homeowner class, help keep taxes affordable. The 3% inflation cap for homeowners and higher home exemptions instituted several years ago continue to be major factors in keeping government services affordable. 2. Fill vacancies on boards and commissions within 60 days. Corporation Counsel has been a tremendous help in filling vacancies on a timely basis. 3. Utilize performance measures to encourage efficient, effective and timely delivery of services by county departments. This remains a goal, but progress varies by department. 4. Develop operating and capital programs utilizing long-range planning to facilitate management decision making. This is ongoing. 5. Consolidate county offices to provide easy access for the public to government services. Initiatives under way now will accomplish this in both east and west Hawaii. For the short term, County offices on both sides of the island are spread throughout the community. When the West Hawaii Civic Center is completed and renovations to the County Building in Hilo are finished, the convenience to the public will be greatly enhanced. 6. Identify and pursue alternate funding sources and avenues to implement county government programs This is successfully accomplished on a regular basis. 7. Involve the community in the planning process for county projects from the very earliest stages. Both the Community Development Plan and context sensitive design processes are important ways of making sure the community is involved in decisions affecting them. Six Month Progress Report on Program Objectives for FY 2007-08 1 MANAGEMENT CLERICAL SERVICES CENTER 1. Assist the clerical workload of the Mayor's Office, the Fire Commission, the Bicycle Pedestrian Advisory Committee, the Committee on the Status of Women, the Committee on People with Disabilities and County departments and agencies daily. ONGOING - July 1, 2007 - Dec. 31, 2007, received and completed approximately 151 assignments with a volume of approximately 664. (These numbers do not reflect any work done for Boards and Commissions). 2. Process all applicants for Hawai'i County Boards and Commissions, keep data base of applicants and active members current. ONGOING - Objective being achieved. 3. Maintain a system for complaints for quick retrieval and follow-up within a maximum two-week turn around time. ONGOING - July 1, 2007 - Dec. 31, 2007, received 56 complaints. 4. Respond immediately and efficiently to citizens who walk in or call for information, direction and inquiries about various programs and services. ONGOING - Objective being achieved. 5. Perform daily issuance of disabled parking permits, maintain/update files with entry of data into the centralized statewide database. ONGOING - July 1, 2007 - Dec. 31, 2007, issued 2,154 placards. 6. Take reservations for Aupuni Center Conference Room, issue forms and keys, and maintain calendar of events. ONGOING - July 1, 2007 - Dec; 31, 2007 approximately 203 events held. Six Month Progress Report on Program Objectives for FY 2007-08 2 MANAGEMENT COMMITTEE ON PEOPLE WITH DISABILITIES 1. Continue to improve accessibility of County facilities and programs for people with disabilities. Ongoing. 2. Provide accessible information to all people with disabilities. Ongoing. 3. Continue to advise administration on issues facing people with disabilities. Ongoing. 4. Assist with implementation of Volunteer Accessible Parking Violations Program throughout the County. Accomplished and continuing. Six Month Progress Report on Program Objectives for FY 2007-08 3 MANAGEMENT COMMITTEE ON THE STATUS OF WOMEN 1. Issue a newsletter and coordinate placing the newsletter in various agencies and organizations offices in Hawaii County. Not done. 2. Participate in Women's Health Month by coordinating at least one event in each district in Hawaii County and coordinate publicity for community organizations Women's Health Month events. Annually in September, the CSW sponsors events for the women in the community. Although the programs are free and the instructors donate their time, the programs could attract more participants. 3. Continue the sponsoring of an essay contest to educate our children on the accomplishments of women in Hawaii County for Women's History Month. This essay contest continues to gain in popularity and the number of schools and students that participate increases annually. 4. Conduct or participate in a workshop that disseminates current information regarding the issue of attaining economic independence for women through "comparable worth", such as pay equity. Not done. 5. Participate in local and/or out-of-state meetings by sending at least one representative. The purpose of which will be to share information with the committee members on current programs, legislation and issues that affect the status of women. One member went to the Governor's Fourth Annual International Women's Leadership Conference. 6. Host Hawaii County "Women's Hall of Fame" dinner honoring six women as role models to others from all over Hawaii County. This raises awareness of women's worth and value in our communities while simultaneously building self-esteem and educating regarding equality. The fourth annual Women's Hall of Fame was held on October 6, 2007 at the Hilton Waikoloa Water's Edge Ballroom. We celebrated with six wonderful women. We have been so fortunate to have Jade Moon as mistress of ceremony. Melveen Leed once again entertained the women, rounding out an outstanding, special evening. Six Month Progress Report on Program Objectives for FY 2007-08 4 MANAGEMENT COMMITTEE ON THE STATUS OF WOMEN 7. Continue to annually update and print the Urgent Services Directory for Families. The Urgent Services Directory for Families was updated and sent to the printers and delivered to human service agencies. These are given to their clients and workers. The directory is becoming a popular tool and widely used. 8. Hold rotating monthly meetings in East Hawaii and West Hawaii to better allow participation from the public. Rotating meetings were held in Hilo, Waimea and Kona. Although the meeting date, time and place are published in the newspaper, we have not had public participation. 9. Conduct Teen Dating Violence Prevention Peer Education Conference for public and private high schools in the County of Hawaii. The third annual Teen Dating Violence Prevention Initiative Training Program was held October 18-19, 2007 on the West and East side of the island. This year Dr. Jill Murray, a psychologist spoke to parents, educators, law enforcers and students about teen dating violence. Wherever she spoke she gave the group her e-mail address telling them that she wanted to hear from them and that she would respond to their e-mail. In a span of about 2 months, she received over 800+ a-mails from our students. We will be bringing her back this year. Six Month Progress Report on Program Objectives for FY 2007-08 5 MANAGEMENT ADMINISTRATION 1. Maintain government services for the fiscal year 2006-2007 at affordable levels. This is an ongoing effort. Due to lower tax rates for properties in the apartment, residential, and agricultural classes, the cost to our residents for services provided should continue to be affordable. 2. Fill vacancies on boards and commissions within 60 days. With the exception of a few difficult to fill slots, great progress has been made thanks to the help of Corporation Counsel. 3. Utilize performance measures to encourage efficient, effective and timely delivery of services by county departments. This is still our long term goal for all departments, and efforts to implement are ongoing. Some departments have made more progress in this area than others. 4. Develop operating and capital programs utilizing long-range planning to facilitate management decision making. This is ongoing. 5. Consolidate county offices to provide easy access for the public to government services. Planning for the West Hawaii Civic Center is progressing, with a design/build Request for Proposals set to be issued in early 2008. When completed, County functions will be together for easy access by the public. The County Building at 25 Aupuni Street was vacated in December 2006 for roof repairs and office renovations. With the relocation of staff and offices to the Ben Franklin Building, the Puainako Town Center and the Maluhia Office Building, the public's access to government services is impacted. Upon the completion of the repairs and renovations, expected in 2009, we look forward to renewed convenience for the public. 6. Identify and pursue alternate funding sources and avenues to implement county government programs. This is ongoing. County departments have been successful in acquiring state and federal funds for County projects and programs such as senior citizens' services (ADRC), coqui frog eradication, traffic investigations, transportation, disaster relief, substance abuse, etc. Final Status Report on Program Objectives for FY 2006-07 1 MANAGEMENT ADMINISTRATION 7. Involve the community in the planning process for county projects from the very earliest stages. The community development plan (CPD) process involves the various parts of the island in setting their own direction. The Kona and Puna CDPs are nearing completion. The North/South Kohala CDP process is beginning. For other parts of the island, the community readiness program will continue to offer workshops to build knowledge and skills capacity in preparation for their own CDPs. The Department of Public Works has initiated a context-sensitive design process for some road projects in West Hawaii. This involves the affected community in decisions about how the impacts of projects can be mitigated. The process was used successfully for the La`aloa Extension, and is now being used for the Lako Street Extension also. Final Status Report on Program Objectives for FY 2006-07 2 MANAGEMENT CLERICAL SERVICES CENTER 1. Assist the clerical workload of the Mayor's Office, the Fire Commission, the Police Fleet Implementation Working Group, and County departments and agencies daily. OBJECTIVE ACHIEVED - July 1, 2006 - June 30, 2007, received and completed approximately 543 assignments with a total volume of approximately 7213. 2. Maintain a system for complaints for quick retrieval and follow-up within a maximum two-week turn around time. OBJECTIVE ACHIEVED - July 1, 2006 - June 30, 2007, received 116 complaints. 3. Respond immediately and efficiently to citizens who walk in or call for information, direction and inquiries about various programs and services. OBJECTIVE ACHIEVED. 4. Perform daily issuance of disabled parking permits, maintain/update files with entry of data into the centralized statewide database. OBJECTIVE ACHIEVED - July 1, 2006 - June 30, 2007, issued approximately 4,611 placards. 5. Take reservations for Aupuni Center Conference Room, issue forms and keys, and maintain calendar of events. OBJECTIVE ACHIEVED - July 1, 2006 - June 30, 2007, approximately 420 events held. Final Status Report on Program Objectives for FY 2006-07 3 MANAGEMENT COMMITTEE ON PEOPLE WITH DISABILITIES 1. Continue to improve accessibility of County facilities and programs for people with disabilities. MCPD has the ongoing goal of assisting the County in continued improvements in the accessibility of County facilities and programs for people with disabilities. Issues addressed by MCPD in the past year include: • County emergency preparedness plans as they relate to people with disabilities (e.g., will shelters be accessible? Are there alternative means to reach deaf citizens with important information? How can we assist in getting information to people with disabilities regarding their own role in emergency preparedness?) • Ongoing concerns about hazards to pedestrians with disabilities in highway and street repair zones. • Accessibility of County recreational programs for citizens with disabilities. • Accessible transportation vehicles and safe locations to await their arrival and options regarding alternative bus stops. • Improved training of police regarding communication with deaf citizens. 2. Provide accessible information to all people with disabilities. The MCPD has provided accessibility information to all who have inquired and has suggested various ways that County Departments and the County Council can provide accessibility information to people with disabilities such as the availability of TTY phones, closed captioned broadcast of Council meetings and all videos produced by County Departments for public use, and publication of announcements and information in accessible formats including a fully accessible County Web page. The County ADA Coordinator is providing much of this information to the general public on request, and she and the MCPD continue to urge all County Departments to assist in this endeavor. 3. Continue to advise administration on issues facing people with disabilities. The MCPD continues to relay concerns of the public regarding issues facing people with disabilities to the administration through letters to the Mayor and discussions with the County ADA Coordinator. Some key issues brought to the attention of MCPD in the past year are identified in item 1 of this report. In addition, MCPD, at the request of Disability Rights Hawaii, raised the issue of "Concrete Change," a potential County ordinance that would require more new homes to be accessible to people with disabilities. Final Status Report on Program Objectives for FY 2006-07 4 MANAGEMENT COMMITTEE ON PEOPLE WITH DISABILITIES 4. Assist with implementation of Volunteer Accessible Parking Violations Program throughout the County. The MCPD continues to monitor the implementation of the Volunteer Accessible Parking Violations Program by providing training and program materials to the volunteers upon their request, providing a forum for suggestions on improvement of the program from the public, continued monitoring of effectiveness of the program, etc. Concern continues to be lack of understanding of the public, especially of commercial delivery vehicles and the lack of a viable program in Hilo. MCPD expressed its concern regarding lack of County efforts to recruit additional volunteers for this program, and we were pleased that an announcement was published following our request. Final Status Report on Program Objectives for FY 2006-07 5 MANAGEMENT COMMITTEE ON THE STATUS OF WOMEN I . Issue a newsletter and coordinate placing the newsletter in various agencies and organizations offices in Hawaii County. Not done. 2. Participate in Women's Health Month by coordinating at least one event in each district in Hawaii County and coordinate publicity for community organizations Women's Health Month events. Annually in September, the CSW sponsors events for the women in the community. This was only done on the west side. 3. Continue the sponsoring of an essay contest to educate our children on the accomplishments of women in Hawaii County for Women's History Month. This essay contest continues to gain in popularity and the number of schools and students that participate increases annually. 4. Conduct or participate in a workshop that disseminates current information regarding the issue of attaining economic independence for women through "comparable worth", such as pay equity. Not done. 5. Participate in local and/or out-of-state meetings by sending at least one representative. The purpose of which will be to share information with the committee members on current programs, legislation and issues that affect the status of women. The committee sent four members to the Governor's Third Annual International Women's Leadership Conference held on August 29, 2006. 6. Host Hawaii County "Women's Hall of Fame" dinner honoring six women as role models to others from all over Hawaii County. This raises awareness of women's worth and value in our communities while simultaneously building self-esteem and educating regarding equality. The third annual Women's Hall of Fame was held on October 28, 2006 at the Hilton Waikoloa Village. Celebrating with six wonderful women with Jade Moon as mistress of ceremony and Melveen Leed entertaining the women. Final Status Report on Program Objectives for FY 2006-07 6 MANAGEMENT COMMITTEE ON THE STATUS OF WOMEN 7. Continue to update and print the Urgent Services Directory for Families. The Urgent Services Directory for Families was updated and sent to the printers and delivered to human service agencies to give to their clients and workers. The directory is becoming a popular tool and widely used. 8. Hold rotating monthly meetings in Hilo, Waimea, Ka`u and Kona to better allow participation from the public. Rotating meetings were held in Hilo, Waimea and Kona and we had public participation at Waimea and Kona. 9. Conduct Teen Dating Violence Prevention Initiative for 10th and l ls' graders at public and private high schools in the County of Hawaii. The second annual Teen Dating Violence Prevention Initiative Training Program was held November 3, 2006 at the Hilton Waikoloa Village. The program content and presenters are now known to the DOE and students and therefore is becoming popular with increasing student participation. Final Status Report on Program Objectives for FY 2006-07 7 14 MAS--)S--) TRANfS--)IT AGENCY MASS TRANSIT AGENCY MASS TRANSIT 1. Increase system ridership from FY 2006-07 Total ridership provided by the transit agency amounted to 399,823 passenger trips for the period July - December, 2007. This represents a 10.6 percent increase from the same period in FY 2006-07, when ridership totaled 361,418 passenger trips. 2. Resolve and follow-up on all complaints within two weeks All complaints have been followed up on within two weeks. 3. Implement expanded bus service in Kona and Puna Kona - bus service has been expanded with four additional bus runs. Puna - additional bus run established between Volcano and Hilo. additional bus service between Pahoa and Hilo scheduled for spring, 2008. 4. Construct park and ride lots in Puna and Kona Project is on-going. 5. Expand official bus stop program Bus stops created in South Kona, with additional bus stops planned. Bus stop site selection in Pahoa and Hilo has been done, hiring engineer to prepare site plan for project. Six Month Progress Report on Program Objectives for FY 2007-08 1 MASS TRANSIT AGENCY MASS TRANSIT AGENCY 1. Increase system ridership from FY 2005-06. System bus ridership for FY 2006-07 amounted to 510,023 passenger trips, a 32% increase from the same period in 2005. 2. Resolve and follow-up on all complaints within two weeks. All complaints have been resolved within two weeks. 3. Implement two new bus runs for workers commuting from East Hawaii to West Hawaii. One run was implemented in October, 2006. 4. Implement expanded bus service in Kona. Additional service scheduled to begin in August, 2007. 5. Construct park and ride lots in Puna and Kona. On-going. Consultant is currently working on project. 6. Create official bus stops in Hilo, Waimea, Pahoa, and Kona. This is an on-going project. 7. Begin paratransit systems in Puna and Kona. Awaiting new vehicles which are expected to arrive in October, 2007. Final Status Report on Program Objectives for FY 2006-07 1 15 MloCELLANJ ~DJSo MISCELLANEOUS ANIMAL CONTROL 1. 90% of vicious dog calls will be responded to within 2 hours. Of 14 vicious/dangerous dog calls received where the dog was not contained and posed a potential and ongoing threat, responded to 13 calls within 2 hours, or 93% of calls. 2. 90% of loose animal posing a public safety hazard calls will be responded to within 2 hours. Of 13 animal posing a public safety hazard calls received, responded to 13 calls within 2 hours, or 100% of calls. 3. 90% of injured animal related calls will be responded to within 2 hours. Of 31 injured animal related calls received, responded to 30 calls within 2 hours, or 97% of calls. 4. 90% of calls for animal control assistance by the police will be responded to within 3 hours. Of 49 animal control assistance by the police calls received, responded to 49 calls within 3 hours, or 100% of calls. 5. 90% of animal cruelty and neglect cases will be responded to in 24 hours and resolved in 14 working days. Of 121 animal cruelty and neglect cases received, responded to 107 calls within 24 hours. 113 of those cases were resolved in 14 working days, or 93%. 6. 90% of license, loose dog and any non-cruelty/neglect cases will be responded to in 48 hours and resolved in 5 working days. Of 248 of license, loose dog and any non-cruelty/neglect calls received, responded to 243 calls within 48 hours, or 97%. Of 248 cases that were opened as a result of those calls, 229 were resolved cases in 5 working days, or 92% of cases. 7. 70 Sweeps of problem communities per year. Conducted 349 sweeps or 100% of goal. Six Month Progress Report on Program Objectives for FY 2007-08 1 MISCELLANEOUS ANIMAL CONTROL 1. 90% of vicious dog calls will be responded to within 2 hours. Of 42 vicious/dangerous dog calls received where the dog was not contained and posed a potential and ongoing threat, responded to 38 calls within 2 hours, or 98% of calls. 2. 90% of loose animal posing a public safety hazard calls will be responded to within 2 hours. Of 106 animals posing a public safety hazard calls received, responded to 99 calls within 2 hours, or 90 % of calls. 3. 90% of injured animal related calls will be responded to within 2 hours. Of 122 injured animal related calls received, responded to 120 calls within 2 hours, or 98 % of calls. 4. 90% of calls for animal control assistance by the police will be responded to within 3 hours. Of 185 animal control assistance by the police calls received, responded to 184 calls within 3 hours, or 99 % of calls. 5. 90% of animal cruelty and neglect cases will be responded to in 24 hours and resolved in 14 working days. Of 422 animal cruelty and neglect cases received, responded to 371 calls within 24 hours. 384 of those cases were resolved in 14 working days, or 91 6. 90% of license, loose dog and any non-cruelty/neglect cases will be responded to in 48 hours and resolved in 5 working days. Of 785 of license, loose dog and any non-cruelty/neglect calls received, responded to 691 calls within 48 hours, or 91 Of 375 cases that were opened as a result of those calls, 337 were resolved cases in 5 working days, or 90 % of cases. 7. 70 Sweeps of problem communities per year. Conducted 429 sweeps or 612 % of goal. Final Progress Report on Program Objectives for FY 2006-07 1 16 PARKS RECREATION PARKS & RECREATION `ALAE CEMETERY 1. Maintain cemetery grounds and pavilion to acceptable standards. Ongoing. 2. Assign and record all burials. Location Number of Caskets Number of Urns Alae 22 13 Six Month Progress Report on Program Objectives for FY 2007-08 1 PARKS & RECREATION VETERANS CEMETERIES - EAST AND WEST HAWAII 1. Continue to seek community assistance in beautifying the cemeteries. Work with Sons and Daughters of Veterans for a project per year. Work with HCCC for clean- up preparation for special ceremonies and holidays. Work with Golf Course Superintendent's Association for Veterans #3 improvement. No community assistance beautification projects took place during this quarter for Vets Cemetery I, II, or III. 2. Continue to coordinate development of the East and West Hawaii Veterans Cemetery with the Veterans Advisory Committee and the Department of Defense. Ongoing. Patricia Engelhard has met with Veterans Advisory Committee on a monthly basis and has shared status reports on cemetery development. Parks Maintenance has addressed concerns brought forth by the committee. Six Month Progress Report on Program Objectives for FY 2007-08 2 PARKS & RECREATION RURAL CEMETERIES 1. Continue maintenance of cemetery grounds. Ongoing. 2. Assign and record all burials. Location Number of Caskets Number of Urns Hawi 1 3 Honoka'a 0 0 Kainehe (aka 0 0 Kukai'au) Kukuihaele 0 0 Naalehu 3 2 Waimea 3 0 Six Month Progress Report on Program Objectives for FY 2007-08 3 PARKS & RECREATION HAWAII COUNTY BAND 1. Provide musical services for the island residents and visitors by working with community organizations and providing 40 musical services annually (e.g. parades, ceremonies, festivals, concerts and special events.). Objective partially achieved. Hawai'i County Band provided 30 performances during the first half of FY 2007-08. These services include parades, concerts, patriotic ceremonies and special events in Hilo, Volcano, Waimea, Honoka'a, Pana'ewa, Pahoa, and Kea'au. 2. Provide 11 monthly Mo`oheau Bandstand concerts that are entertaining, educational, musically challenging, and historically significant. Objective partially achieved. Provided 3 monthly Mo`oheau Park concerts during October, November, and December. All concerts were very well attended and well received by the crowd in attendance. A brief history of the Hawaii County Band is presented to the audience at concerts to inform the public of the band's cultural and historical significance. In addition, program notes on selections being performed, are presented to the audience in order to help the audience better understand each work. To insure that the band plays a variety of quality music, pieces are chosen from selected national lists such as the National Band Association, Music Educators National Conference, The Instrumentalist, and the College Band Directors National Association. Every monthly concert tries to incorporate either a featured solo or popular selection. 3. Sponsor the Intermediate and High School Concert Band Festival, which showcases school bands from the Big Island and elsewhere. The Big Island Band Festival is scheduled for Saturday, May 10th at the Afook- Chinen Civic Auditorium. I have been in contact with the Big Island Band Directors as well as others in the State and the Big Island Intermediate and High School Select Band will be held on March 2"d at Kamehameha Middle School. Students from Hilo, Waiakea, Kamehameha, Kea'au, Konawaena, Kealakehe, and Kalaniana`ole are expected to participated in this event. Six Month Progress Report on Program Objectives for FY 2007-08 4 PARKS & RECREATION HAWAII COUNTY BAND 4. Feature at least two young musicians as soloists at the April or May Mo`oheau Bandstand Concert, which provides musically educating opportunities for the young people of the County of Hawaii, annually. Objective not achieved. The Hawai'i County Band is still looking for qualified soloist for these concerts. 5. Introduce 20 new musical pieces per year to provide musical challenges to the band members. Objective achieved. To date, 12 new pieces have been performed. Six Month Progress Report on Program Objectives for FY 2007-08 5 PARKS & RECREATION WEST HAWAII BAND 1. Provide musical services for island residents and visitors by working with community organizations and providing 20 - 25 musical services annually. ( eg. Parades, ceremonies, festivals, concerts, and special events) Objective achieved. Performed for 10 community groups. Fourth of July, Veteran's Day, Aloha Festivals, International Billfish Tournament, Life Care Center, Kona Coffee Parade, and 3 different Christmas Parades 2. Provide 6 monthly concerts that are entertaining, educational, musically challenging and historically significant. Objective partially achieved. Provided 2 concerts for Life Care Center and Veteran's Day. 3. Feature a young musician as soloist at the March or May monthly concert, to provide music education opportunities for the young musicians of Hawai'i County. Objective not achieved. We are still looking for qualified candidates to meet this objective. 4. Introduce 20 new pieces per year to provide musical challenges for the band. Objective partially achieved. To date 10 new pieces have been introduced either for sight reading, rehearsal or performances. Six Month Progress Report on Program Objectives for FY 2007-08 6 PARKS & RECREATION ADMINISTRATION 1. Continue to distribute P&R Service survey at all staffed facilities and activities/events conducted by the department. Objective is being achieved. Survey results are compiled quarterly and shared with all employees. 2. Continue to update information for Divisions and Sections on the County of Hawaii website on a timely basis. Objective is being achieved. Our Departmental Data Processing Coordinator continues to update the website with quarterly program guides, special events information and departmental rules and regulations. 3. Continue implementation of the transition plan for accessibility to public facilities during the fiscal year. Objective is being achieved. Implementation of the Transition Plan through individual architectural barrier removal projects for access to public facilities is ongoing. Of the 23 individual Schedule I projects, 20 have been completed, 2 are in active construction, and 1 of the projects is being re-designed. Of the 28 individual Schedule II projects, 4 have been completed, 6 are in active construction, 9 are ready to be publicly bid, and 9 are in various stages of design completion. There are also 5 Schedule III projects for which design plans are completed and 2 which are in various stages of design. 4. Continue implementation of the transition plan for program accessibility during the fiscal year. Objective is being achieved. The ADA Recreation Specialist: • Completed a 182 page report "Progress on the ADA Transition Plan for Programs of the Department of Parks and Recreation". Met with Corporation Counsel and the ADA coordinator to plan DCAB report procedure, interviewed the nine Division Heads for their input, drafted the report for review with Administration, and wrote the final draft for submission to DCAB. • Created and conducted Recreation Staff training with an update on the transition plan, a Summer Fun Evaluation, and a Program Access Questionnaire. • Presented ADA awareness training for the Friends of the Zoo docents. • Attended DCAB presentation "Interagency Action Plan for Emergency Preparedness of People with Disabilities (four days after the earthquake). Six Month Progress Report on Program Objectives for FY 2007-08 7 PARKS & RECREATION ADMINISTRATION • Completed a new policy on chair lift procedures for Aquatics staff. • Contributed to research and discussions on service animal policy for the Zoo. • Checked on best practices in Zoo accessibility for online access page and access map of Pana`ewa Zoo. • Provided information and referral and processed modification requests. 5. Continue implementation of the transition plan for playground safety and accessibility during the fiscal year. Objective is being achieved. We are in the process of working with community groups to identify the speck playground needs of their community and generating bid packages for procurement of the appropriate playground equipment. New playgrounds are under design at Shipman Park, Mt. View Park, Hawaiian Beaches Park, Pahoa Neighborhood Facility and Volcano Park, Puna and Pualani Park, N. Kona. There are also plans to improve the playground at Higashihara Park in S. Kona. The playground at Lincoln Park was expanded to provide twice the features it originally provided and will be receiving a new poured-in-place rubber safety surfacing soon. 6. Maximize resources by encouraging the "Friends of the Park" program and identify a minimum of five community service projects that focus on maintenance and/or improvements to park facilities. Objective is being achieved. New "Friends" agreements signed for: • Mabel DeSilva, Kapa'a Ohana/Keep Hawaii Beautiful: beautification and maintenance at Kapa'a Beach Park. • Jeffrey Cho, La'aloa Friends: pick-up rubbish and hand weed at La'aloa Beach Park. 7. Provide at least one technical job specific training for 50% of administrative staff. Objective achieved. As of December 31, at least one job specific training was provided for 66% of the administrative staff (12/18 employees). Six Month Progress Report on Program Objectives for FY 2007-08 8 PARKS & RECREATION PARKS MAINTENANCE 1. Maintain completion range of 2,100 - 2,200 work orders on an annual basis. Ongoing - 1,337 work orders completed. 2. Undertake two parks improvements projects per district (18). • One of which supervisor to work with a community group to improve the parks - 1 park per district minimum. Ongoing. Projects in first half of FY 07-08 were: South Hilo Crew A. - Lincoln Park- Pressure washed fence and pillars. Community Group Proiect: No community group projects completed this quarter. Crew B. - Lehia- Painted and installed signs and reflectors on entrance gate. - Kawananakoa Gym- Stripped and waxed gym floor. - Kcaloha BP- Painted posts and cable. Painted inside of restrooms - Mooheau Park- Re-painted Mooheau County Park sign. - Kawananakoa Gym- Painted gates, trash cans, lamppost. Community Group Proiects: - Leleiwi BP- Waiakea Lions Club- semi annual cleanup. - Kawananakoa Gym- Keaukaha Sports- painted game room. - Onekahakaha BP- Human Services- general cleanup of Pavilion 7. - Bayfront Canoe Club- Dan and School- beach cleanup. - Moku'ola BP- Crescent Lions Club/Waiakea HS- landscape improvements. - Richardson Ocean Center- HCCC- beach cleanup. - Liliuokalani Park- Eagle Scouts- landscape improvements. Crew C. - Andrews Gym Floor-Stripped and waxed. - Waiakea Gym Floor- Stripped and waxed - Hilo Armory Gym Floor- Stripped and waxed - Lokahi Park- Repainted metal pipes safety yellow. Re-painted County Park sign. Six Month Progress Report on Program Objectives for FY 2007-08 9 PARKS & RECREATION PARKS MAINTENANCE Ainaola Park - Repainted metal pipes safety yellow. Re-painted County Park sign. Hilo Armory - Re-painted County Park Sign. Andrews Gym- Re-painted County Park Sign. Carvalho Park- Re-painted County Park Sign. Ainako Park- Re-painted County Park Sign. Kaumana Cave- Re-painted County Park Sign. Community Group Project: No community group projects completed this quarter. Puna District - Shipman Park- Painted parking lot lines, curbs, dugout, and judges stand. - Pahoa CC- Painted parking lot lines Community Group Projects: - Shipman Park- Community All-Stars painted cable post around circumference of drive - Pahoa CC- neighborhood group planted palms on premises Ka `u District - Naalehu Community Center- Painted storage building and picnic tables - Naalehu Ballfield- New roof on storage building - Whittington BP- Cleared tall grass around pond. Cleared palm groove of brush. - Punaluu BP- Painted pavilions, inside and out. - Whittington BP/Honu'apo- Cleared 20 ft. wide area along roadway into park area. - Cleared tall grass between palm grove and pond. - Punalu'u BP- painted pavilions # 2 and #3, BBQ's, and parking lot lamp posts. - Kabuku Park- Spread 2 loads of cinder for ballfield. Brought in new picnic table. Community Grout) Project: - Kahuku- Friends of the Park installed horseshoe pits. Painted picnic tables. North Hilo - Laupahoehoe BP- Painted mushroom pavilion. - Papaikou Park- Painted handrails leading to gym. Six Month Progress Report on Program Objectives for FY 2007-08 10 PARKS & RECREATION PARKS MAINTENANCE Community Group Protect: - Hamakua Coast Assembly of God- Painted 5 pavilions and numerous tables, benches and restrooms at Kolekole BP - Hakalua Park/Gym- Hakalau Community- Tree plantings. South Kohala/Hamakua - Kukuihaele Park- Crew cut down trees and grass on slope leading down to the park. - Haina Park- Crew painted backstop and scoreboard. - Honokaa Gym and Annex- Stripped and waxed floors - Paauilo Gym- Stripped and wax gym floor - Spencer BP- Major trimming of bushes along roadside. Cleaned out burnt brush. - Honokaa Park- Re-painted tables in concession stand. Community Group Project: - Waipio Lookout- Community sprayed for Coqui frogs - Kukuiau Cemetery- Mildred Travis cleaned up cemetery area - Haina Park- Hamakua Senior Citizens Softball Team- re-painted picnic benches. S/NKona - Kailua Park- Planted ground cover in front of park sign. - Hale Halawai- Painted pipes, parking lot cables, wheel stops. - Planted grass along front and north end of facility. Community Group Project: No community group projects completed this quarter. North Kohala - Kam Park- Painted dugouts and Talc Room. Community Group Project: No community group projects completed this quarter. 3. Monitor complaints filed for strategic planning purposes for maintenance and services improvements. • Record type, number, district, etc. of complaints and implement necessary maintenance procedures, standards, training, discipline, etc. for corrections. 38 complaints were recorded. Follow-up made for corrections. Six Month Progress Report on Program Objectives for FY 2007-08 11 PARKS & RECREATION PARKS MAINTENANCE • Make annual inspections of facilities with responsible supervisor. (9 districts) Analyze and discuss methods of improvements. Ongoing-Inspections of facilities made randomly at nine responsibility centers. Discussion with supervisors as needed for corrections. 4. Provide for safe facilities and grounds. • Conduct safety inspections of facilities: Weekly by supervisors (52 per supervisor = 468 total inspections/year). Superintendent to conduct safety inspections on all facilities on a semi- annual basis. • Correct hazards on a timely basis. Each park supervisor conducted a minimum of 26 inspections of assigned facilities during the first six month of FY 2007-08. 5. Provide for a safe working environment. • Participate with department safety committee and discuss and evaluate accident reports. • Correct any hazardous conditions or practices. • Provide a minimum of one safety instructional sessions per crew each month (108). • Review and upgrade Park Maintenance Safety and Health Program to include required written safety programs and HIOSH safety training documentation. Ongoing-The Parks Maintenance Division completed a total of 87 safety talks/training classes this quarter. This total includes preparatory "Train the Trainer" safety talks given to the Supervisors by the Superintendent. Training documentation is on file at the Parks Maintenance Administration Office. 6. Continue to perform random checks of facilities. Conducted onsite park inspections in each district. 7. Continue implementation of uniform maintenance standards for all facilities. Ongoing-Uniform maintenance standards are being followed at all facilities. Six Month Progress Report on Program Objectives for FY 2007-08 12 PARKS & RECREATION RECREATION 1. Provide introductory instruction in all recreational facilities in at least 4 of the following sports (basketball, baseball, volleyball, track and field, tennis, flag football, badminton) for children and adults, one or more in each respective season (i.e. Fall - basketball; Winter - baseball and track/field; Spring - volleyball; summer - tennis/flag football). Objective completed during the summer fun, fall and winter inter-sessions. 2. Provide at least six seasonal arts and craft activities for children and adults in all recreational facilities (i.e. Fall - Halloween/Thanksgiving/Christmas craft activities; Winter - Valentines/St. Patrick/Easter activities; etc.). Objective completed during the summer fun, fall and winter inter-sessions. 3. Maintain a safe facility, free of hazards for all activities, patrons and employees by conducting daily safety inspections and remitting work orders as necessary to correct unsafe conditions. A comprehensive safety inspection to be conducted on a quarterly basis. Objective met during the first two quarters. Employees conduct daily safety inspections and remit work orders as necessary. Quarterly comprehensive safety inspections held. Objective will be completed by June 30, 2008 4. Plan, organize and implement a minimum of two district-wide events in each respective district that is responsive to the respective community's needs and interests (i.e. Hilo District - The Biggest Easter Egg Celebration; Hamakua District - Hamakua Fun Day; etc.). Objective is being achieved. HILO DISTRICT: 1. Halloween Carnival Games at the Butler Building 2. Jimmy Yagi's Basketball Clinic 3. Halloween Fun Run HAMAKUA DISTRICT: 1. Papaaloa Haunted House PUNA/KA'U DISTRICT: 1. Ka'u's Halloween celebration Six Month Progress Report on Program Objectives for FY 2007-08 13 PARKS & RECREATION RECREATION N/S KONA DISTRICT: 1. Halloween Celebration 5. Develop a minimum of six partnerships with other recreation providers as well as community organizations to maximize service and activities to the public (i.e. summer camping program in partnership with the YMCA). Objective is being achieved. HILO DISTRICT: 1. Halloween Carnival Games at the Butler Building Partnered with Hilo Jaycees, Meadow Gold Dairies, Hilo High Key Club, Waiakea High Key Club, and Hilo Jaycees Boosters. 2. Jimmy Yagi's Basketball Clinic (partnered with Jimmy Yagi, Bill O'Rear, Don's Grill and Hawaiian Air.). 3. Halloween Fun Run (partnered with Big Island Runners and Big Island Candies.). HAMAKUA DISTRICT: 1. Papaaloa Haunted House (partnered with Koaniani Community Association) PUNA/KA'U DISTRICT: 1. KaVs Halloween celebration (partnered with Pahala Community Association and various businesses in Naalehu.) N/S KONA DISTRICT: 1. Halloween Celebration (partnered with Solid Rock Ministries.) 6. Provide quarterly training for the P&R staff on various issues, ADA concerns, safety issues, self-improvement/enhancement, etc. Objective is being achieved. August 11 Positive Coaching Alliance August 22 Anti-Discrimination and Harassment August 24 Professional Development Training October 19 Defensive Driving Workshop October 30 Positive Coaching Alliance Six Month Progress Report on Program Objectives for FY 2007-08 14 PARKS & RECREATION RECREATION 7. Provide the Department with at least two ADA training sessions. Objective is being achieved. July 5 Adapted aquatics video briefing with Pahala lifeguard for Summer Fun August 29 Orientation for Goodwill Sept. 19 ADA Awareness for Zoo Staff and FOZ Oct. 12 Staff Discussion for ADA Maintenance Checklist Nov. 27 Orientation for Restorative nurse at Kona Hospital 8. Finalize a strategic plan for the division by the end of the fiscal year. Objective not yet achieved. 9. Provide complete fingerprinting background checks on all new employees, temporary hires and volunteers who work in close proximity to children. Objective achieved. Fingerprinting background checks were done on all Summer Fun, Fall/Winter Inter-session hires and volunteers. 10. ADA Specialist to update language on registration forms, parent handbook and other printed materials for the public. Objective achieved. ADA Specialist updated language on all forms and handbooks on a yearly basis. 11. Obtain at least one grant to fund activities in the rural district. Objective not achieved. Six Month Progress Report on Program Objectives for FY 2007-08 15 PARKS & RECREATION SUMMER AND INTER-SESSION PROGRAM 1. Conduct a minimum of 20 Summer Fun programs island-wide. Objective achieved. 1. Naalehu Clubhouse 11. Pahala Community Center 2. HOVE 12. Mt. View 3. Keaau 13. Pahoa 4. Hawaiian Beaches 14. Andrews Gym 5. Waiakea Uka 15. Kawananakoa Gym 6. Carvalho Park 16. Papaikou 7. Papaaloa 17. Waimea 8. Honokaa 18. Waikoloa 9. Kohala 19. Yano Hall 10. Kailua Gym 20. Wainaku 2. Continue to conduct longer programs hours at majority of the sites. Objective achieved. This year, Honokaa and Papaaloa went until 2 p.m. 3. Increase registration fees by $10. Objective achieved. 4. Form partnerships with Pana`ewa and Keaukaha Community Associations in which they provide scholarships for their youngsters i.e., $60 for an all-day program, community association subsidizes $30 for each community members' children. Objective achieved only for Keaukaha. Panaewa facility burned down on 1/1/07 and is yet to be rebuilt. 5. Work in partnership with the DOE or HCEOC to sponsor free lunch program for the following sites: Yano Hall, Hale Halawai, Kekuaokalani Gym, Kohala, Waimea, Waiakea Uka, Andrews Gym, Hilo Armory, Pana`ewa, Kawananakoa, Carvalho, Papa`ikou, Pa`auilo, Papa`aloa, Honoka`a, Pahoa, Kea`au, Mt. View, HOVE, Pahala and Na `alehu. Objective achieved except for Pana'ewa (facility burned down) and Hawaiian Beaches (did not qualify). Yano Hall Kohala Waimea Waiakea Uka Hilo Armory Kawananakoa Carvalho Waiakea Rec. Ctr. Papa'ikou Six Month Progress Report on Program Objectives for FY 2007-08 16 PARKS & RECREATION SUMMER AND INTER-SESSION PROGRAM Papa'aloa Honokaa Pahoa Keaau Mt. View HOVE (2 weeks only) Naalehu 6. Supplement the regular Summer Fun program with various enrichment-type programs for those willing to pay the higher fee: • Develop and implement a special all-day educational/recreational program at Richardson Ocean Park, focusing on water. This will run for six weeks, from 8 a.m. to 3 p.m., targeting children in grades 2 - 5, at a cost of $160 per child. • Develop and implement a teen-scene programs at Pu`u`eo Community Center in East Hawaii and at Hale Halawai in Kona, teaching life's skills with emphasis on leadership training. This will run for six weeks from 8 a.m. to 3 p.m., targeting teens 12 - 17 years old, at a cost of $135 per teen. • Conduct an all-day enrichment program at Waiakea Recreation Center. This will run for six weeks and target children in grades 3 - 6, at a cost of $35 per class. • Conduct an all-day Summer Fun Academy at Hilo Armory to run for six weeks and target children in grades 1- 4, at a cost of $160 per child. • Conduct a six-week Summer Tennis program for children in grades 1-6. Objective partially achieved. Richardson Ocean program and the Summer Tennis classes were cancelled due to insufficient enrollment. All others were successfully conducted. 7. Develop a minimum of fifteen (15) Inter-Session Activities during Spring, Fall and Winter breaks. Objective Achieved. Fall Inter-Session held at. 1) Waiakea Uka 2) Andrews Gym 3) Carvalho Park 4) Papaikou 5) Kohala 6) Waimea 7) Kawananakoa Winter Inter-Session held at: 8) Waiakea Uka 9) Andrews Gym 10) Carvalho Park 11) Kawananakoa 12) Wainaku 13) Papaikou 14) Kohala 15) Kailua Gym And, sessions will still be conducted during the Spring Break. 8. Integrate children with disabilities into the summer and inter-session programs wherever possible, through the assistance of the Therapeutic Specialist. Objective achieved. Six Month Progress Report on Program Objectives for FY 2007-08 17 PARKS & RECREATION HO`OLULU PARK COMPLEX 1. Provide clean, safe and well-maintained facilities: a. Close each facility once per year for general clean up and minor repairs. Objective is being achieved. Civic was completed in November, 2007; Wong Stadium and Walter Victor in December, 2007; Aunty Sally's Luau Hale will be done in February, 2008 and E. K. Multi-Purpose Stadium will be done in March, 2008. b. Pressure wash each facility once every quarter. Civic - August and November, 2007 (50%) Wong Stadium - July and December, 2007 (50%) Walter Victor Stadium - August, 2006 and November, 2007 (50%) E. K. Multi-Purpose Stadium - September and December, 2007 (50%) Aunty Sally's Luau Hale - September and December, 2007 (50%) c. Check on safety hazards daily. Objective achieved. Ongoing. Both day and night shift supervisors are required to fill out Daily Checklist forms which lists all repairs and safety hazards. Repair worker checks list and completes all necessary repairs. d. Clean and sanitize facilities before and after events in 99% of the cases. Objective achieved. Facilities are cleaned 100% of the time. During the first two quarters we had 908 activities. Each was cleaned and sanitized before and after each activity. e. Work with Safety Committee to have courtesy safety inspection annually. Objective achieved. OSHA did an inspection on September 13, 2007. 2. Provide a well-manicured playing surface at all ballfields (Wong Stadium and Walter Victor Baseball Complex): a. Mow lawn weekly, weather permitting, 90% of the time. Objective is being achieved. 26 weeks (50%) b. Close each ballfield at least one week annually for field renovations. Objective achieved. All fields were closed September, October and November, 2007 for field renovations. Six Month Progress Report on Program Objectives for FY 2007-08 18 PARKS & RECREATION HO'OLULU PARK COMPLEX c. Aerate ballfields semi-annually. Objective achieved. December 2007. d. Fertilize ballfields quarterly. Objective is being achieved. Fields were fertilized in July, 2007 and December, 2007. 3. Provide training for staff: a. Conduct safety talks on different topics every month. Objective is being achieved (50%): July, 2007 - MSDS August, 2007 - P.P.E. September, 2007 - OSHA Inspection October, 2007 - Proper Housekeeping November, 2007 - Riding Mower Safety December, 2007 - Eye Protection b. Retrain employees on equipment use semi-annually. Objective being achieved - 50%. Supervisors retrained employees in October, 2007. c. Have supervisors conduct equipment maintenance training and have equipment maintained weekly. Objective achieved - 50%. Supervisors had training done in July, 2007 and equipment were maintained for 26 weeks during the first two quarters. Employees rotate equipment maintenance. d. Provide refresher course on Material Safety Data Sheet annually. Objective achieved - 100%. Had refresher course with employees in July, 2007. 4. Enforce rules and educate sponsors: a. Comply with Federal ADA, State OSHA, County, Department and Complex rules and regulations. Objective is being achieved. Rules are discussed with users and distributed with all applications. Supervisors are trained to enforce all rules. Six Month Progress Report on Program Objectives for FY 2007-08 19 PARKS & RECREATION HO'OLULU PARK COMPLEX b. Revise rules annually. Objective is being achieved. Rules were reviewed in July 2007 and revised as needed. c. Distribute rules with all applications. Objective is being achieved. Rules were distributed with all applications. 5. Work with Hilo Jaycees, Lchua Jaycees, Intake Service, schools and community groups for improvements to the Ho`olulu Complex: a. Complete one major improvement project. The Jehovah's Witnesses will be painting all of the curbings at Aunty Sally's and E. K. Also will re-stripe all parking stall lines at these facilities in January 2008. b. Do beautification/landscaping project for each facility annually. Objective achieved. Each facility had beautification/landscaping done during the first two quarters and is ongoing. All ball fields were re-sodded and manicured. 6. Maximize use of all facilities within the Ho`olulu Complex by accommodating an estimated 2,400 activities annually. Objective being achieved. As of this period we accommodated 908 activities thus far. Six Month Progress Report on Program Objectives for FY 2007-08 20 PARKS & RECREATION AQUATICS 1. Provide services at our nine (9) pool facilities with two (2) lifeguards on duty daily at Kona Community Aquatics Center and Sparky Kawamoto Swim Stadium and one lifeguard on duty daily at Pahoa Pool 95% of the time. Pahala, Kohala, Konawaena, Honoka`a, Laupahoehoe and NAS will have at least one lifeguard on duty Monday through Friday, 95% of the time. Objective is being achieved at KCAC, Pahoa, NAS, Pahala, and Laupahoehoe. Not being achieved at Kawamoto, Kohala, Konawaena, and Honokaa. 2. Offer recreational and lap swimming for approximately 700,000 patrons. Offer Learn-to-Swim and other water related courses to approximately 3,500 patrons at NAS Pool and Kona Community Aquatic Center 95% of the time year round and at least 8 weeks in the calendar year at all other pools. Objective not being achieved. 3. Develop and distribute a quarterly brochure of County of Hawaii pool facilities highlighting recreational and adult lap swimming hours as well as swim lessons, special events and programs. Objective is being achieved. 4. Initiate two (2) water safety instructor classes through American Red Cross instructor trainers for East and West Hawaii to increase the pool of candidates for Learn-to- Swim program instructors. Not currently being achieved due to lack of Instructor Trainers on the Big Island. 5. Conduct two (2) American Red Cross Lifeguard Training, two (2) CPR for the Professional Rescuer and two (2) First Aid and safety classes at each of our nine (9) pool facilities during the fiscal year. Objective not achieved. American Red Cross is not currently offering this service. 6. Plan, promote and coordinate five (5) novice swim meets serving approximately 200 participants during August through November 2007. Objective achieved. Five (5) meets have been coordinated for approximately 175 participants. Six Month Progress Report on Program Objectives for FY 2007-08 21 PARKS & RECREATION AQUATICS 7. Sponsor or provide major support to at least two (2) open water swim competitions, one on each side of the island. Objective achieved. Richardson's Rough Water swim and Hapuna Roughwater swim took place in July 2007. 8. Promote workplace safety for all staff by providing personal protective equipment and safety training such as Bloodborne Pathogens training and monthly safety talks for Aquatic Division supervisors. Objective is being achieved on an ongoing basis. 9. Replace or install lifeguard stands at all pool facilities offering lifeguards the best possible vantage point to survey patrons. Objective is being achieved. Six Month Progress Report on Program Objectives for FY 2007-08 22 PARKS & RECREATION CULTURE & COMMUNITY ARTS 1. Provide 60 workshops and classroom instructions in various disciplines, music, dance, drama, arts, crafts, and natural sciences at established sites Countywide. Objective is being achieved. Conducted a total of 25 workshops and classroom instructions or completed 50% of projected goal as of 12/31/07. 2. Develop and conduct at least one Cultural/Community event per quarter to preserve ethnic traditions and heritage, encourage craftsmanship and cottage industry. Objective is being achieved. Developed and conducted the 4th of July Fest, Queen Lili'uokalani Festival, The Veteran's Day Parade, Moku O Keawe International Festival, First Hawaiian Independence Day Celebration and the Christmas Wreath Displays as of 12/31/07. 3. Market programs by securing community involvement and financial support through six partnerships/sponsorships. Objective is being achieved. Programs and events were marketed and supported both financially through partnerships and collaboration with the following organizations and agencies: Pacific Radio Group, Department of Research & Development, Hawaii Tourism Authority, Hawaii Printing, Copy Center, Instant Sign Center, Queen Lili'uokalani Children's Center, Halau Hula Kou Lima Nani E, Meadow Gold Dairies, Hawaii Tropical Flowers Association, Hawaii Ballroom Dance Association, East Hawaii Veteran's League, ILWU, Hilo High ROTC Program, Hawaiian Arts, Hawaii County Council, Blue Hawaiian Helicopters, and the Lynx Foundation. 4. Advertise and promote the Cultural & Community Arts programs and activities through our quarterly "Arts Visions" newsletter and media such as radio, television, periodicals and newspapers. Objective is being achieved. Advertised and promoted events and programs through our quarterly program guide, Hawaii Tribune Herald, West Hawaii Today, Pacific Radio Group, K-VM, KPUA, KIPA, KWYI, Honolulu Advertiser, Star Bulletin, Aloha Airlines, Hawaiian Airlines, and Hawaii Pacific Magazine. Six Month Progress Report on Program Objectives for FY 2007-08 23 PARKS & RECREATION ELDERLY ACTIVITIES EAD Administration The division will provide and/or facilitate a wide array of services and opportunities and evaluate the quality of services provided by: 1. Coordinating a service delivery system that addresses the needs and interests of older adults by providing comprehensive and coordinated services, represented by the division's six major programs, for over 9,759 seniors annually and conducting an annual evaluation on each program. Provided services to 8,988 seniors, or 92% of the established objective of 9,768 seniors and conducted evaluations on 5 of the six (6) EAD programs or 83% of the objective of six (6). The division will pursue the help from persons and groups to improve and maintain P&R facilities and enhance programs/services/activities by: 2. Maintaining the EAD Advisory Council made up of representatives from the 25 senior citizen clubs, 15 nutrition sites and the RSVP Advisory Council by conducting at least one general meeting in January and six district meetings in July of each fiscal year servicing 40 presidents/chairpersons islandwide. Arranged six (6) Advisory Council district meetings or 86% of the objective of seven annually. The division will provide regular facilities and safety inspections and training for staff by: 3. Maintaining an EAD Safety Committee with at least one representative of each program meeting quarterly to enforce safety procedures, improve unsafe conditions affecting staff and seniors and give feedback to the department safety committee, as needed, and conduct a safety on-site evaluation semi-annually (January and July) of 32 senior center facilities and conduct safety evaluations/training for 50 EAD staff by June 30, 2008. Arranged two safety meetings or 50% of the established objective of four annually. Conducted one semi-annual safety facilities inspection of 32 senior center facilities and conducted 49 staff safety evaluations/training or 50% and 98% of the established objective of two semi-annual inspections of 32 facilities and 50 staff evaluations/training respectively. Six Month Progress Report on Program Objectives for FY 2007-08 24 PARKS & RECREATION ELDERLY ACTIVITIES In order to keep the public informed of its activities the division will: 4. Produce at least one "Video Highlights" of the division's activities annually. Produced one "Video Highlights" (Kupuna Hula Festival) of the division's activities or 100% of the objective of one. 5. Maintain the division's Kupuna News magazine by providing information on all EAD program activities and printing at least 2,800 copies for distribution to over 200 organizations quarterly. Printed and distributed two issues of the Kupuna News magazine, or 50% of the objective of four issues. Six Month Progress Report on Program Objectives for FY 2007-08 25 PARKS & RECREATION ELDERLY ACTIVITIES EAD Recreation 1. Provide and promote active and passive recreational, cultural and leisure opportunities to 2,500 unduplicated individuals 55 years and older at 25 senior centers islandwide by June 30, 2008. Objective Achieved. Served 2801 or 112% of the established objective of 2500 seniors at 25 senior centers island wide by June 30, 2008. 2. Serve 1,025 older adults in recreational, educational, health-related and cultural classes at 25 senior centers by June 30, 2008. Objective Achieved. Served 1977 older adults or 193% of the established objective of 1,800 older adults in recreational, educational, health related and cultural classes at 25 senior centers or 100% of the established objective of 25 senior centers. 3. Provide at least eight districtwide activities for a total of 1,475 older adults in Puna/Ka`n, North and South Hilo, North and South Kona, North and South Kohala, and Hamakua by June 30, 2008. Provided 12 district activities or 150% of the goal of eight activities for a total of 1141 older adults or 77% of the goal of 1,475 older adults. Activities were: Ground Golf Social, Hamakua Hoolaulea, Keaau Senior Salad Cooking Contest, 100 Year Birthday Celebration, Puna Fashion Show, Senior Golf Day, Ka'u Fashion, Halloween Ground Golf Social, Ground Golf Turkey Trot, Kea au Cooking Contest, Kamana Senior Center Multi-Media Art Show, Honokaa Service Project - Christmas Program, ERS Teacher and Volunteer Recognition Christmas Party "Feliz Navidad". FAD Special Program 1. Provide at least six countywide/state/national/international events for 1,500 older adults by June 30, 2008. Provided at least three or 50% of the established objective of six events and served 1,594 or 106 % of the established objective of 1,500 older adults. Six Month Progress Report on Program Objectives for FY 2007-08 26 PARKS & RECREATION ELDERLY ACTIVITIES 2. Serve a total of 600 older adults in at least three countywide special events and serve 700 older adults in two statewide events by June 30, 2008. Provided one or 33% of the established objective of three countywide events and served 435 or 72% of the established objective of 600 older adults. Provided one or 50% of two statewide events, and served 792 or 113% of the established objective of 700 adults. 3. Provide one cultural event for 200 older individuals on a county/state/international level that will attract a total of 1,200 attendees by June 30, 2008. Objective Achieved: Provided one or 100% of the established objective of one cultural event and served 367 or 183% of the established objective of 200 older adults. Attracted 1,628 or 136% of the established objective of 1,200 attendees. Six Month Progress Report on Program Objectives for FY 2007-08 27 PARKS & RECREATION PANA`EWA RECREATIONAL COMPLEX 1. Continue focusing on the rainforest theme by acquiring 2 new animals. Objective achieved. Acquired one Scarlet Macaw & Chinchilla. In the process of acquiring three Blue dart frogs and two Cotton-top Tamarins. 2. Plan and implement three night activities at the Zoo by June 30, 2008. Objective is being achieved, Bat lecture held 7/13/07. Another lecture on plants is scheduled for 4/18/08 with Don Hemmes. 3. Successfully breed two animal species for exhibit or to trade with other facilities. Objective achieved. One Asian forest tortoise hatched 8/1/07 and a two toed sloth was born 12/10/07. 4. Continue to work with community groups to help facilitate 21 projects for improvements at the Zoo and Equestrian Center. Objective is being achieved. Nine community and service projects have been completed to date. 5. Provide 45 educational guided tours of the Pana'ewa Rainforest Zoo and Gardens annually through Friends of the Zoo. Objective is being achieved. Nine educational docent guided tours were provided in the last 6 months. 6. Continue to make information on the Pana`ewa Rainforest Zoo and Gardens available on the internet by working with Friends of the Zoo to maintain a Zoo web site. Objective is being achieved. Friends of the Zoo continues to maintain and update their Zoo Website on a regular basis. 7. Continue to offer Friends of the Zoo docent training to assist with guided tours of the Zoo as well as outreach programs by providing at least 1 docent training session each year through Friends of the Zoo. Objective is being achieved. Docent training is scheduled for February/March 2008. Six Month Progress Report on Program Objectives for FY 2007-08 28 PARKS & RECREATION PANA'EWA RECREATIONAL COMPLEX 8. Provide a well maintained Rodeo Arena, Racetrack and stables for the Equestrian community: a. replenish the Arena surface material annually The arena will be worked on and replenished with new cinder as needed in February 2008. b. inspect Arena and stables monthly and report to Department Inspection of arena and stable was completed December 2007 and will be continued on a monthly basis. c. with the Rodeo community, host 3 rodeo events annually A rodeo event was held 8/18/07 and a second rodeo is scheduled for 2/16/08 and 2/17/08. d. with the Equestrian community, host 2 races or dressage events annually. The equestrian community has held three dressage events on July 14 & 15, September 1, and December 8, 2007. Six Month Progress Report on Program Objectives for FY 2007-08 29 PARKS & RECREATION `ALAE CEMETERY 1. Maintain cemetery grounds and pavilion to acceptable standards. Objective achieved. Maintenance is ongoing. 2. Assign and record all burials. Objective achieved. 52 burials assigned and recorded during FY 2006-07. Final Status Report on Program Objectives for FY 2006-07 1 PARKS & RECREATION VETERANS CEMETERIES - EAST AND WEST HAWAII 1. Continue to seek community assistance in beautifying the cemeteries. Work with Sons and Daughters of Veterans for a project per year. Work with HCCC for clean- up preparation for special ceremonies and holidays. Work with Golf Course Superintendent's Association for Veterans #3 improvement. Objective Achieved ? Crew A coordinated with the Sons and Daughters of Veterans in the painting of curbs at Veterans Cemeteries 1 and 2. ? Crew A coordinated with the Waiakea High School Class of 2008 regarding the cleanup of Vets 1 and 2. ? Crew A coordinated with the Hawaii Shimu Church group in the performance of gravesite cleanups at Veterans Cemeteries 1 and 2. ? Kona Crew coordinated with the Veterans Community and University of Hawaii regarding various planting projects at Veterans Cemetery 3. 2. Continue to coordinate development of the East and West Hawaii Veterans Cemetery with the Veterans Advisory Committee and the Department of Defense. Objective achieved. Patricia Engelhard has met with Veterans Advisory Committee on a monthly basis and has shared status reports on cemetery development. Parks Maintenance has addressed concerns brought forth by the committee. Final Status Report on Program Objectives for FY 2006-07 2 PARKS & RECREATION RURAL CEMETERIES 1. Continue maintenance of cemetery grounds. Objective achieved. Maintenance is ongoing. 2. Assign and record all burials. Objective achieved. 24 burials assigned and recorded during fiscal year 2006-07. Final Status Report on Program Objectives for FY 2006-07 3 PARKS & RECREATION HAWAII COUNTY BAND 1. Provide musical services for the island residents and visitors by working with community organizations and providing 40 musical services annually (e.g. parades, ceremonies, festivals, concerts and special events.). OBJECTIVE ACHIEVED. Provided 48 performance services during FY 2006- 07. These services include parades, concerts, patriotic ceremonies and special events in Hilo, Volcano, Pahoa, Kea'au, Kona, Honokaa, Waimea, and Ka`u 2. Provide 11 monthly Mo`oheau Bandstand concerts that are entertaining, educational, musically challenging, and historically significant. OBJECTIVE ACHIEVED. Provided 12 monthly Mo'oheau Park concerts during FY 2006-07. All concerts very well attended and well received by the crowd in attendance. A brief history of the Hawai'i County Band is presented to the audience at concerts to inform the public of the band's cultural and historical significance. In addition, program notes on selections being performed, are presented to the audience in order to help the audience better understand each work. To insure that the band plays a variety of quality music, pieces are chosen from selected national lists such as the National Band Association, Music Educators National Conference, The Instrumentalist, and the College Band Directors National Association. Every monthly concert tries to incorporate either a featured solo or popular selection. 3. Sponsor the Intermediate and High School Concert Band Festival, which showcases school bands from the Big Island and elsewhere. OBJECTIVE ACHIEVED. The Big Island Band Festival took place on Saturday May 12th at the Afook-Chinen Civic Auditorium. There were 13 different groups scheduled to perform. (12 from the Big Island and 1 from Oahu). This year the Band Festival was adjudicated by former University of Hawai'i at Hilo Professor Dr. George Durham and former University of Hawai'i at Manoa Band Director, Richard Lum. The Big Island Intermediate and High School Select Band was held on March 4th at Kamehameha Middle School. Both bands rehearsed on Sunday February 11th,18th, 25th and Saturday March 3rd. Students from Hilo, Waiakea, Kamehameha, Kea'au and Kalaniana'ole participated in this event. Final Status Report on Program Objectives for FY 2006-07 4 PARKS & RECREATION HAWAII COUNTY BAND 4. Feature at least two young musicians as soloists at the April or May Mo`oheau Bandstand Concert, which provides musically educating opportunities for the young people of the County of Hawaii, annually. OBJECTIVE PARTIALLY ACHIEVED. Lauren Carvalho played the Chaminade Flute Concertino during the May concert. She did a great job on this difficult solo. 5. Introduce 6 new musical pieces per year to provide musical challenges to the band members. OBJECTIVE ACHIEVED. To date, 24 new pieces have been performed. Final Status Report on Program Objectives for FY 2006-07 5 PARKS & RECREATION WEST HAWAII BAND 1. Provide music on demand for community organizations 3 to 5 times. Objective achieved. Fourth of July committee & Veteran's day committee, Aloha Festivals, Kona Coffee Festivals, (2), Christmas parades (3), Boy Scout Makahiki, Kona & Hamakua/Kohala 2. Perform in 6 to 10 parades. Objective achieved. Kailua 4th of July, Aloha Week, Ironman Triathlon, Kona Coffee Festival, Waimea, Waikoloa, & Kailua Christmas, Honokaa Western 3. Target concert performances for older individuals 4 times. Objective partially achieved. Performed twice for elderly individuals. Christmas and Veteran's Day 4. Provide music for "one-time only" events when appropriate. Objective achieved. Provided a concert for the Waikoloa Christmas Parade and Police Week concert. 5. Provide on-site concerts before or after parades 2 to 4 times. Objective achieved. Performed after Kona Coffee and Waimea Christmas Parades. 6. Increase repertoire by 2 to 5 musical selections. Objective achieved. Victory at Sea, Woodwind Marmalade, and Showstopping Christmas, Them Basses, Stars and Stripes Forever, Hawaii 5-0, The entertainer, Four Seasons and Gaelic Rhapsody. 7. Sight-read 8 to 16 new musical arrangements. Objective achieved. (New to 80 -100% of personnel) Woodwind Marmalade, Victory at Sea, Genius of Ray Charles, Star Spangled Spectacular, Showstopping Christmas, The Entertainer, The Four Seasons, Salute to the Colors, Them Basses, 1812 Overture, Good Vibrations, Bolero, Brazil, and Contre-Qui Rose. Final Status Report on Program Objectives for FY 2006-07 6 PARKS & RECREATION WEST HAWAII BAND 8. Maintain participation of 3 to 6 middle and high school students. Objective partially achieved. One High School student rehearsed often and performed when her schedule permitted. She tried to recruit others but transportation seems to be a blockage. Two others attended 1 rehearsal and are encouraged to return. Final Status Report on Program Objectives for FY 2006-07 7 PARKS & RECREATION ADMINISTRATION 1. Continue to distribute P&R Service survey at all staffed facilities and activities/events conducted by the department. Objective achieved. Survey results are compiled quarterly and shared with all employees. 2. Continue to update information for Divisions and Sections on the County of Hawaii website on a timely basis. Objective achieved. Our Departmental Data Processing Coordinator continues to update the website with quarterly program guides, special events information and departmental rules and regulations. 3. Continue implementation of the transition plan for accessibility to public facilities during the fiscal year. Objective achieved. Implementation of the Transition Plan through individual architectural barrier removal projects for access to public facilities is ongoing. Of the 23 individual Schedule I projects, 20 have been completed, 2 are in active construction, and 1 of the projects is being re-designed. Of the 28 individual Schedule II projects, 6 have been completed, 3 are in active construction, 6 are ready to be publicly bid, and 13 are in various stages of design completion. There are also 3 Schedule III projects for which design plans are completed and 3 which are in various stages of design. 4. Continue implementation of the transition plan for program accessibility during the fiscal year. Objective achieved. The ADA Recreation Specialist: • Completed a 182 page report "Progress on the ADA Transition Plan for Programs of the Department of Parks and Recreation". Met with Corporation Counsel and the ADA coordinator to plan DCAB report procedure, interviewed the nine Division Heads for their input, drafted the report for review with Administration, and wrote the final draft for submission to DCAB. • Created and conducted Recreation Staff training with an update on the transition plan, a Summer Fun Evaluation, and a Program Access Questionnaire. • Presented ADA awareness training for the Friends of the Zoo docents. • Attended DCAB presentation "Interagency Action Plan for Emergency Preparedness of People with Disabilities (four days after the earthquake). Final Status Report on Program Objectives for FY 2006-07 8 PARKS & RECREATION ADMINISTRATION • Completed a new policy on chair lift procedures for Aquatics staff. • Contributed to research and discussions on service animal policy for the Zoo. • Checked on best practices in Zoo accessibility for online access page and access map of Pana'ewa Zoo. • Provided information and referral and processed modification requests. 5. Continue implementation of the transition plan for playground safety and accessibility during the fiscal year. Objective achieved. We are in the process of working with community groups to identify the specific playground needs of their community and generating bid packages for procurement of the appropriate playground equipment. New playgrounds are under design at Shipman Park, Mt. View Park, Hawaiian Beaches Park and Volcano Park, Puna and Pualani Park, N. Kona. There are also plans to improve the playground at Higashihara Park in S. Kona. The playground at Lincoln Park was expanded to provide twice the features it originally provided and will be receiving a new poured-in-place rubber safety surfacing soon. 6. Maximize resources by encouraging the "Friends of the Park" program and identify a minimum of five community service projects that focus on maintenance and/or improvements to park facilities. Objective achieved. The following community service projects were performed in FY 06-07: 1) Mark Hanson, Hawaii Reforestation Program: plant and landscape Honoka`a & Ho`oko Parks with native plants and trees 2) Daniel Kealoha, Pohoiki Paka: beautification and maintenance at Isaac Hale Beach Park 3) Jon Olson, Na Hoa Holomoku Yacht Club: clean-up and maintenance of Kuhio Kalaniana`ole Park 4) Rene Siracusa, Malama O Puna: plant and landscape for Pahoa Neighborhood Center. 5) Jimmy Miyake, Lions Club, concrete slabs at Lincoln Park and Pana'ewa Recreational Complex. 7. Provide at least one technical job specific training for 50% of administrative staff. Objective achieved. As of June 30, 2007, at least one job specific training was provided for 70% of the administrative staff (12/17 employees). Final Status Report on Program Objectives for FY 2006-07 9 PARKS & RECREATION PARKS MAINTENANCE 1. Maintain completion range of 2100 - 2200 work orders on an annual basis. Objective Achieved. Of the 2626 work orders received during FY 2006-07,2243 were completed, rendering an overall completion rate of 83.82 2. Undertake two parks improvements projects per district (18). • One of which supervisor to work with a community group to improve the parks -1 park per district minimum. Objective Achieved. 128 park improvement projects were undertaken and completed- 87 in-house, 41 by volunteers. 3. Monitor complaints filed for strategic planning purposes for maintenance and services improvements. • Record type, number, district, etc. of complaints and implement necessary maintenance procedures, standards, training, discipline, etc. for corrections. Objective Achieved. 57 complaints were recorded. Follow-up for corrections were made. • Make annual inspections of facilities with responsible supervisor. (9 districts) Analyze and discuss methods of improvements. Objective Achieved. Inspections of facilities were made randomly at nine responsibility centers. Discussions with supervisors were conducted as needed for corrections. 4. Provide for safe facilities and grounds. • Conduct safety inspections of facilities: Weekly by supervisors (52 per supervisor = 468 total inspections/year). • Correct hazards on a timely basis. Objective Achieved. 52 weekly safety inspections were conducted for each of the nine districts. Corrections were made in a complete and timely manner. Inspection reports were audited randomly by the Superintendent of Parks Maintenance. 5. Provide for a safe working environment. • Participate with department safety committee and discuss and evaluate accident reports. • Correct any hazardous conditions or practices. Final Status Report on Program Objectives for FY 2006-07 10 PARKS & RECREATION PARKS MAINTENANCE • Provide a minimum of one safety instructional session per crew each month. • Review and upgrade Park Maintenance Safety and Health Program to include required written safety programs and HIOSH safety training documentation. Objective Achieved. Division representative is assigned to attend safety committee meetings. Corrections were made on a continuous basis to eliminate the hazards. A total of 12 safety topics were presented to all Parks Maintenance personnel. All safety training was properly documented and filed at the Parks Maintenance Administration Office. Comprehensive reviews were conducted on Parks Maintenance HazCom, Respirator, and Bloodborne Pathogen Safety Programs. Upgrades to these programs were initiated. 6. Continue to perform random checks of facilities. Objective Achieved. Conducted onsite park inspections in each district. 7. Continue use of uniform maintenance standards for all facilities. Ongoing training of uniformed maintenance standards continued throughout FY 2006-07. Full implementation date- July 1, 2009. Final Status Report on Program Objectives for FY 2006-07 11 PARKS & RECREATION RECREATION 1. Provide introductory instruction in all recreational facilities in at least 4 of the following sports (basketball, baseball, volleyball, track and field, tennis, flag football, badminton) for children and adults, one or more in each respective season (i.e. Fall - basketball; Winter - baseball and track/field; Spring - volleyball; summer - tennis/flag football). Objective achieved. All sites have fulfilled this objective during the Summer Fun and Fall, Winter and Spring Inter-session programs. 2. Provide at least six seasonal arts and craft activities for children and adults in all recreational facilities (i.e. Fall - Halloween/Thanksgiving/Christmas craft activities; Winter- Valentines/St. Patrick/Easter activities; etc.). Objective achieved. All sites have more than met this objective through the Summer Fun, Fall, Winter and Spring Inter-Session programs. 3. Maintain a safe facility, free of hazards for all activities, patrons and employees by conducting daily safety inspections and remitting work orders as necessary to correct unsafe conditions. A comprehensive safety inspection to be conducted on a quarterly basis. Objective achieved with quarterly reports being sent to Department Head and to Safety. 4. Plan, organize and implement a minimum of two district-wide events in each respective district that is responsive to the respective community's needs and interests (i.e. Hilo District - The Biggest Easter Egg Celebration; Hamakua District - Hamakua Fun Day; etc.). Objective achieved. Hilo: (1) Jimmy Yagi Basketball Clinic held during the month of October (2) Hilo district Vulcan Baseball Clinic (3) Summer Fun Finale (4) Spring Inter-Session Zoo Overniter (2 sessions) (5) Spring Inter-Session Tidal Pool Overniter (6) Halloween Spooks O Spook the Drug Run/Walk (8) Hershey Track Meet (9) Biggest Easter Egg Celebration (10) Activities done with Non-School Hour Grant monies Final Status Report on Program Objectives for FY 2006-07 12 PARKS & RECREATION RECREATION a) 2 nite camp at QLCC camp grounds b) Overniter at the Pana'ewa Zoo a) Overniter at Kawananakoa Gym and excursion to Kona and enjoy the Dolphin Quest d) Excursion to Kona and Dolphin Quest Puna: (1) Puna district Halloween Celebration (2) Pahala Halloween Party (3) Pahala Christmas celebration (4) Puna Scuba and Diving Expedition (5) Puna Hiking Program (6) Pahala Easter Celebration (7) Activities with the Non-School Hour grant monies a) 2 nite camp at Wiohinu Park b) Mt View and Shipman excursion to KMC Hiimakua: (1) Hamakua district Halloween Haunted House in P3pa`aloa (2) Hamakua district Officiating Clinic held in Pa`auilo (3) Ohana Fishing Tournament (4) Hamakua Baseball Clinic (5) Hamakua Santa's Workshop (6) Hamakua Keiki Fishing (7) Hamakua Summer Basketball Clinic (8) Hamakua Summer Basketball League (9) Activities with Non-School Hour grant monies a) 2 nite camp at Spencer Park b) Excursion to Kona and board the Atlantis tour c) Second excursion to Kona and board the Atlantis d) HOVE to Kona swimming pool (KCAC) e) Day excursion to Waikoloa Hilton N/S Kona: (1) Teen Dance held on November 22 at Hale Halawai (2) District wide basketball shootout (3) Kalae Iki Baseball Clinic N/S Kohala: (1) Ohana Fishing Tournament (2) South Kohala/Hamakua Super Saturday Basketball Tourney (3) South Kohala Hike and Bike Venture (4) N. Kohala Summer Hiking Expedition (5) N. Kohala Fall Hiking Expedition (6) N. Kohala Winter Hiking Expedition (7) Activities with the Non-School Hour grant monies' Final Status Report on Program Objectives for FY 2006-07 13 PARKS & RECREATION RECREATION a) 2 night camp at Mihukona Park b) Trip to Kona to board the Atlantis c) Kohala to Kona pool and movies 5. Develop a minimum of six partnerships with other recreation providers as well as community organizations to maximize service and activities to the public (i.e. summer camping program in partnership with the YMCA). Hilo: (1) Jimmy Yagi Basketball Clinic: Partnered with Jimmy Yagi and Don's Grill (2) Vulcan Baseball Clinic: partnered with UHH Vulcan Baseball (3) Hilo District Summer Fun finale: partnered with Kaleohano Sounds (4) Vulcan Softball Clinic: partnered with UHH Softball (5) Vulcan Basketball Clinic: partnered with UHH Basketball (6) Zoo Overniter partnered with Friends of the Zoo (7) Tidal Pool Overniter partnered with UHH Marine Science Program (8) Halloween Spooks (partnered with Ha'aheo PTSA and Wainaku Community Association) (9) Spook the Drug Run/Walk: partnered with WHS Key Club and Big Island Runners Club (10) Biggest Easter Egg Celebration; partnered with the Hilo Jaycees, Meadow Gold Dairies, local businesses, Key Club. (11) Hershey Track Meet; partnered with HRPA and WHS Key club (12) Non-School Hour activities: a) 2 night camp at QLCC: partnered with QLCC, Keaukaha Community Association. b) Zoo Overniter: Partnered with Friends of the Zoo, Waiakea High School Key Club. c) Dolphin Quest #1: Partnered with QLCC and Keaukaha Community Association. d) Dolphin Quest #2: Partnered with High Hilo School Key Club, Waiakea High School Key Club. Puna: (1) Puna Halloween Celebration: Partnered with Puna Rotarians (2) P3hala Halloween Party: Partnered with Pahala Community Association (3) Keaau Christmas Poster Contest: Partnered with Keaau Elementary School and the PTSA. (4) Exponent Track Meet: Partnered with Keaau High Key Club Final Status Report on Program Objectives for FY 2006-07 14 PARKS & RECREATION RECREATION (5) Age Group Track Meet: Partnered with Keaau High Key Club (6) Pahala Easter Celebration: Partnered with Pahala Community Association (7) Non-School Hour activities a) 2 night camp: partnered with Pahala Community Association b) HOVE to Kona Pool: Partnered with HOVE community Association, Boys and Girls Club c) Mt. View and Shipman to KMC: Partnered with KMC Hamakua: (1) Hamakua district Halloween Haunted House in Papa`aloa: partnered with Koaniani Community Association (2) Hamakua district Officiating Clinic held in Pa`auilo: partnered with Pa'auilo Community Association (3) Ohana Fishing Tournament: partnered with N/S Kohala staff, Itsu Fishing Store, Tokunaga Fishing Supply and Dino's Fishing Supply. (4) South Kohala/Hamakua Basketball Tourney: partnered with N/S Kohala staff (5) Pa'auilo Basketball Free For All: Partnered with Pa'auilo Athletic Association. (6) Hamakua Basketball Clinic: Partnered with UHH Hilo Basketball Coach Law and Vulcan players (7) Non-School Hour Activities a) 2 night camp: Partnered with Boys and Girls club, b) Atlantis Tour #1: Partnered with Boys and Girls Club c) Atlantis Tour #2: Partnered with Honokaa Little League d) Waikoloa Hilton Tour: Partnered with Waikoloa Hilton N/S Kona: (1) Teen Dance held on December 11 at Hale Halawai: Partnered with West Hawaii Family Support Services. (2) Friday Night Mike Night: Partnered with West Hawaii Family Support Services. (3) Exponent Track meet: Partnered with Konawacna High School Athletics and KHS Leo Club. (4) Age-Group Track meet: Partnered with Konawaena High School Athletics and KHS Leo Club. Final Status Report on Program Objectives for FY 2006-07 15 PARKS & RECREATION RECREATION (5) Kalae Iki Baseball Clinic: Partnered with Jack Gifford Foundation, Betty Kanuha Foundation, Pepsi, and Pizza Hut N/S Kohala:(1) Ohana Fishing Tournament: partnered with H5m8kua staff, Itsu Fishing Store, Tokunaga Fishing Supply and Dino's Fishing Supply. (2) South Kohala/Hamakua Basketball Tourney: partnered with Hiimakua staff (3) Hiking in the Wilderness: Partnered with the Waikoloa Hiking Club. (4) Vulcan Baseball Clinic: Partnered with UHH Baseball (5) Vulcan Basketball Clinic: Partnered with UHH Basketball (6) Non-School Hour Activities a) 2 night camp: Partnered with Chalon International, New Hope Church b) Atlantis Tour #1: Partnered with New Hope Church c) Atlantis Tour #2: Partnered with the Kohala Athletics d) Kohala to KCAC/Movies: Partnered with Jacks Tours, McDonalds 6. Provide quarterly training for the P&R staff on various issues, ADA concerns, safety issues, self-improvement/enhancement, etc. Objective Achieved. August 26 Recreation Strategic Plan September 23 Recreation Strategic Planning October 7 Positive Coaching Alliance Seminar at Hapuna Prince October 21 Recreation Strategic Plan November 18 Recreation Strategic Plan January 27 Recreation Strategic Plan February 17 Recreation Strategic Plan March 17 Recreation Strategic Plan April 6 Positive Coaching Alliance Seminar at Aunty Sally's Hale April 7 Corporation Counsel on the revised Release of Claims form, How to speak to the press and ADA with Alisa Mitchener. May 5 Bloodborne Pathogen, Fire Extinguisher and Summer Food Service Training May 18-19 State HRPA Training Conference June 13-14 Mandatory Summer Fun Training Final Status Report on Program Objectives for FY 2006-07 16 PARKS & RECREATION RECREATION 7. Provide the Department with at least two ADA training sessions. Objective achieved. October ADA for Aquatics Division November ADA for EAD (Nutrition Site Managers) March and April ADA for Aquatics (problem solving) June 14 1 hour of training for SF hires 8. Finalize a Strategic plan for the division by the end of the second quarter. Objective not quite complete. Recreation Strategic Plan draft is awaiting final approval with the Director of Parks & Recreation. 9. Provide complete fingerprinting background checks on all new employees, temporary hires and volunteers who work in close proximity to children. Objective achieved. We have done fingerprint background checks on all our Summer Fun, Fall, Spring and Winter Inter-Session hires, including all volunteers with our programs. 10. Obtain at least one grant to fund activities in the rural district. Objective achieved. Received $52,000 from the Non-School Hour Activities Grant from the Legislature. Divided it into five districts, $10,400 per district. Only North/South Kona district didn't submit project plans as requested. Final Status Report on Program Objectives for FY 2006-07 17 PARKS & RECREATION pp~ SUMMER AND INTER-SESSION PROGRAM 1. Conduct a minimum of 20 Summer Fun programs island-wide. Objective accomplished. We provided 20 sites island-wide. (1) Na`alehu (11) Yano Hall (2) Pahala (12) Kekuaokalani Gym (3) Mt. View/Cooper Center (13) Waikoloa (4) Shipman (14) Waimea (5) Pahoa (15) Kohala (6) Hawaiian Oceanview (16) Honoka`a (7) Andrews Gym (17) Hawaiian Beaches park (8) Carvalho Park (18) Papa`aloa (9) Kawananakoa Gym (19) Papa`ikou (10) Waiakea Uka 2. Continue to conduct longer programs hours at the following sites: a) Honomu, Kula`imano and Papa`ikou to be held at Papa`ikou from 8 a.m. to 3 p.m. at a nominal fee of $60 per child. b) Hawaiian Beaches and Pahoa to be held at Pahoa from 8 a.m. to 3 p.m. at a nominal fee of $60 per child. c) Mt. View and Cooper Center (Volcano) from 8 a.m. to 2 p.m. at a nominal fee of $50 per child. d) Na`alchu Center from 8 a.m. to 2 p.m. ($50) e) Pahala Center from 8 a.m. to 2 p.m. ($50) f) Shipman Gym 8 a.m. to 2 p.m. ($50) g) Pana`ewa Park 8 a.m. to 3 p.m. ($60) h) Kawananakoa Gym 8 a.m. to 3 p.m. ($60) i) Waiakea Uka Gym 8 a.m. to 3 p.m. ($60) j) Andrews Gym 8 a.m. to 3 p.m. ($60) k) Carvalho Park 8 a.m. to 3 p.m. ($60) 1) Yano Hall 8 a.m. to 2 p.m. ($50) m) Kailua Gym 8 a.m. to 2 p.m. ($50) n) Kohala 8 a.m. to 3 p.m. ($60) o) Waikoloa 8 a.m. to 3 p.m. ($60) p) Waimea 8 a.m. to 3 p.m. ($60) Objective achieved. Final Status Report on Program Objectives for FY 2006-07 18 PARKS & RECREATION SUMMER AND INTER-SESSION PROGRAM 3. Form partnerships with Pana`ewa and Keaukaha Community Associations in which they provide scholarships for their youngsters i.e., $60 for an all-day program, community association subsidizes $30 for each community members' children. Objective partially achieved. Only Keaukaha Community Association was able to provide scholarships for their youngsters. The Pana'ewa facility burned down on 1/1/07 due to arson. 4. Provide a free Summer Food Service Lunch program at 19 Summer Fun sites. Objective partially achieved. Free lunches were served at the following 17 sites: 1. Na`alehu 10. HOVE 2. Pahala 11. Keaukaha 3. Mt. View 12. Carvalho Park 4. Pahoa 13. Waiakea Rec. Center 5. Shipman 14. Hilo Armory 6. Yano Hall 15. Papa'ikou 7. Kohala 16. Honoka`a 8. Papa'aloa 17. Waimea 9. Waiakea Uka Gym Unfortunately, the following sites did not qualify as in previous years: Hale Halawai, Kekuaokalani Gym, Pa`auilo, Wainaku, and Andrews Gym. 5. Supplement the regular Summer Fun program with various enrichment-type programs for those willing to pay the higher fee: • Develop and implement a special all-day educational/recreational program at Richardson Ocean Park, focusing on water. This will run for six weeks, from 8 a.m. to 3 p.m., targeting children in grades 2 - 5, at a cost of $160 per child. • Develop and implement a teen-scene programs at Pu`u`eo Community Center in East Hawaii and at Hale Halawai in Kona, teaching life's skills with emphasis on leadership training. This will run for six weeks from 8 a.m. to 3 p.m., targeting teens 12 - 17 years old, at a cost of $125 per teen. • Conduct an all-day enrichment program at Waiakea Recreation Center. This will run for six weeks and target children in grades 3 - 6, at a cost of $35 per class. • Conduct an all-day Summer Fun Academy at Hilo Armory to run for six weeks and target children in grades 1 - 4, at a cost of $160 per child. • Conduct a six-week Summer Tennis program for children in grades 1-6. Objective achieved except for the teen-scene program that was cancelled due to prolonged construction at Hale Halawai. Final Status Report on Program Objectives for FY 2006-07 19 PARKS & RECREATION SUMMER AND INTER-SESSION PROGRAM 6. Conduct Inter-Session programs for at least 40 sites, islandwide: Objective partially achieved. Fall Inter-Session held at: 1. Waikoloa 5. Keaukaha 2. Waiakea Uka 6. Andrews 3. Carvalho Park 7. Pana`ewa 4. Wainaku Winter Inter-Session held at: 1. Waikoloa 5. Keaukaha 2. Waiakea Uka 6. Andrews 3. Carvalho Park 7. Pana`ewa 4. Wainaku 8. Pahoa Spring Inter-Session held at: 1. Waiakea Uka 4. Andrews 2. Carvalho Park 5. Wainaku 3. Pana`ewa 6. Keaukaha In addition, we held 2 sessions of Zoo Overniter and one session of Tidal Pool overnighter. 7. Integrate children with disabilities into the summer and inter-session programs wherever possible, through the assistance of the Therapeutic Specialist. Objective achieved, especially during our Summer Fun program and Inter- Session programs. Final Status Report on Program Objectives for FY 2006-07 20 PARKS & RECREATION HO'OLULU PARK COMPLEX 1. Provide clean, safe and well-maintained facilities: a. Close each facility once per year for general clean up and minor repairs. Objective achieved. Civic was completed in November 2006; Wong Stadium and Walter Victor in December 2006; Aunty Sally's Lu'au Hale will be done in February 2007; and E. K. Multi-Purpose Stadium will be done in March 2007. b. Pressure wash each facility once every quarter. Objective achieved. Civic - August and November 2006; February and May, 2007 (100%) Wong Stadium - July and December 2006; March and June, 2007 (100%) Walter Victor Stadium - August and November 2006; March and June, 2007 (100%) E. K. Multi-Purpose Stadium - September and December 2006; March and June, 2007 (100%) Aunty Sally's Lu'au Hale - September and December 2006; March and June, 2007(100%) c. Check on safety hazards daily. Objective achieved. Ongoing. Both day and night shift supervisors are required to fill out Daily Checklist forms which list all repairs and safety hazards. Repair worker checks list and completes all necessary repairs. d. Clean and sanitize facilities before and after events in 99% of the cases. Objective achieved. Facilities were cleaned 100% of the time. During the fiscal year we had 2,705 activities. Each facility was cleaned and sanitized before and after each activity. e. Work with Safety Committee to have courtesy safety inspection annually. Objective not achieved. Could not schedule a date with Safety Coordinator. Supervisors fill-out daily facility checklist and list any safety hazards daily. Repair worker will correct any safety hazards and Ho'olulu Complex Maintenance Supervisor will follow-up. Final Status Report on Program Objectives for FY 2006-07 21 PARKS & RECREATION HO'OLULU PARK COMPLEX 2. Provide a well-manicured playing surface at all ballfields (Wong Stadium and Walter Victor Baseball Complex): a. Mow lawn weekly, weather permitting, 90% of the time. Objective achieved. 52 weeks (100%) b. Close each ballfield at least one week annually for field renovations. Objective achieved. Little League Field - December 2006 Pony Field - December 2006 Colt Field - December 2006 Wong Stadium - December 2006 c. Aerate ballfields semi-annually. Objective achieved. Aeration completed December 2006 and April, 2007. d. Fertilize ballfields quarterly. Objective achieved. Fertilized in July and December 2006; March and June, 2007. 3. Provide training for staff: a. Conduct safety talks on different topics every month. Objective achieved (100%): July 2006 - Foot and Leg Protection January, 2007 - Riding Mower Safety August 2006 - Hearing Protection February, 2007 - String Trimmer Safety September 2006 - Back Safety March, 2007 - Proper Housekeeping October 2006 - Head Protection April, 2007 - Herbicide Safety November 2006 - Pesticide Safety May, 2007 - Back Protection December 2006 - Power Blower Safety June, 2007 - P. P. E. b. Retrain employees on equipment use semi-annually. Objective achieved -100%. Supervisors retrained employees in October, 2006 and April, 2007. Final Status Report on Program Objectives for FY 2006-07 22 PARKS & RECREATION HO'OLULU PARK COMPLEX c. Have supervisors conduct equipment maintenance training and have equipment maintained weekly. Objective achieved -100%. Supervisors had training done in July 2006 and January, 2007. Equipment was maintained for 52 weeks during the fiscal year. Employees rotate equipment maintenance. d. Provide refresher course on Material Safety Data Sheet annually. Objective achieved 100%. Had refresher course with employees in July 2006. 4. Enforce rules and educate sponsors: a. Comply with Federal ADA, State OSHA, County, Department and Complex rules and regulations. Objective achieved. Rules were discussed with users and distributed with all applications. Supervisors were trained to enforce all rules. b. Revise rules annually. Objective achieved. Rules were reviewed in July 2006 and revised as needed. c. Distribute rules with all applications. Objective achieved. Rules were distributed with all applications. 5. Work with Hilo Jaycees, Lehua Jaycees, Intake Service, schools and community groups for improvements to the Ho`olulu Complex: a. Complete one major improvement project. Objective achieved. The Jehovah's Witnesses painted the public restrooms and dressing rooms at E. K. in March, 2007. In April, the Hilo Lion's Club put up a new fence for the right field side of Wong Stadium. b. Do beautification/landscaping project for each facility annually. Objective achieved. Each facility had beautification/landscaping done during the first two quarters and is ongoing. We had minor repairs done to the interior of Aunty Sally's U'au Hale. 6. Maximize use of all facilities within the Ho`olulu Complex by accommodating an estimated 2,400 activities annually. Objective achieved. We accommodated 2,705 activities as of June 30, 2007. Final Status Report on Program Objectives for FY 2006-07 23 PARKS & RECREATION AQUATICS 1. Provide services at our nine (9) pool facilities with two (2) lifeguards on duty daily at Kona Community Aquatics Center and Sparky Kawamoto Swim Stadium and one lifeguard on duty daily at Pahoa Pool 95% of the time. Pahala, Kohala, Konawaena, Honoka`a, Laupahoehoe and NAS will have at least one lifeguard on duty Monday through Friday, 95% of the time. Objective is being achieved at Pahoa, Pahala, Konawaena, Honoka`a, Laupahochoe, NAS and Kohala. Not being achieved at Kawamoto due to extended closure. Not being achieved at KCAC. 2. Offer recreational and lap swimming for approximately 700,000 patrons. Offer Learn-to-Swim and other water related courses to approximately 3,500 patrons at NAS Pool 95% of the year and at least 8 weeks in the calendar year at all other pools. Objective is being achieved. 3. Provide lifeguard services at ten (10) beach parks year round and strive to have at least four (4) Water Safety Officers at Hapuna, two (2) at Kahalu`u, Honoli'i and Richardson's and one (1) at La`aloa and Ahalanui daily 95% of the time. Onekahakaha, Carlsmith, Leleiwi and Spencer Park at `Ohai`ula will have at least one Water Safety Officer on weekends, holidays and summer vacation 95% of the time. Objective is being achieved at all beach parks except Hapuna and Spencer. 4. Develop and distribute a quarterly brochure of County of Hawaii beach parks and pool facilities that offer lifeguard services. Objective is being achieved. 5. Initiate two (2) water safety instructor classes through American Red Cross instructor trainers for East and West Hawaii to increase the pool of candidates for Learn-to- Swim program instructors. Not currently being achieved due to lack of Instructor Trainers on the Big Island. 6. Conduct one (1) American Red Cross Lifeguard Training, two (2) CPR for the Professional Rescuer and two (2) community First Aid and safety classes at each of our nine (9) pool facilities during the fiscal year. Objective is being achieved. Final Status Report on Program Objectives for FY 2006-07 24 PARKS & RECREATION AQUATICS 7. Provide a minimum of four (4) United States Lifeguard Association (USLA) open water rescue training sessions to all water safety officers on staff as follows: • Two (2) per year in West Hawaii: one (1) in May and one (1) in November. • Two (2) per year in East Hawaii: one (1) in May and one (1) in November. • All new Water Safety Officer I's prior to going on the job. Objective is being achieved. 8. Co-sponsor with Hawaiian Lifeguard Association-Hawaii (HILAH) and Big Island Lifeguard Association (BILA) Junior Lifeguard program at five (5) locations-Hilo, Puna, Pahala, Kailua-Kona and Hapuna. Objective achieved. 9. Sponsor and host Jr. Lifeguard Championships for the Island of Hawaii at Hapuna Beach State Park in late July promoting ocean safety and self-enrichment through competition. Objective achieved. 10. Plan, promote and coordinate six (6) novice swim meets serving approximately 250- 300 participants during September thru November 2005. The period for this objective should be August thru October 2006. Objective almost achieved. Five (5) meets were held with a total of 175 participants. 11. Sponsor or provide major support to at least two (2) open water swim competitions, one on each side of the island. Objective achieved. 12. Promote workplace safety for all staff by providing personal protective equipment and safety training such as Bloodborne Pathogens training and monthly safety talks for Aquatic Division supervisors. Objective is being achieved on an ongoing basis. 13. Institute a Lifeguard Tower Replacement Plan incorporating lockdown features to decrease vandalism to towers and increase protection from the elements for WSOs. Objective is being achieved. Final Status Report on Program Objectives for FY 2006-07 25 PARKS & RECREATION CULTURE & COMMUNITY ARTS 1. Provide 50 workshops and classroom instructions in various disciplines, music, dance, drama, arts, crafts, and natural sciences at established sites Countywide. Objective achieved. Conducted a total of 73 workshops and classroom instructions or completed 100% of projected goal as of 06/30/07 2. Develop and conduct at least one Cultural/Community event per quarter to preserve ethnic traditions and heritage, encourage craftsmanship and cottage industry. Objective achieved. Developed and conducted the 41h of July Fest, International Festival of the Pacific, Queen Lili`uokalani Festival, Christmas Wreath Displays, HTA Grants, Queen Lili'uokalani Festival, Waimea Cherry Blossom Heritage Festival, P & R's Ukulele Group's Participation in the Oahu Ukulele Festival and YMCA Partnership Cultural Enrichment Program as of 06/30/07. 3. Market programs by securing community involvement and financial support through six partnerships/sponsorships. Objective achieved. Programs and events were marketed and supported both financially through partnerships and collaboration with the following organizations and agencies: Pacific Radio Group, Japanese Chamber of Commerce, Department of Research & Development, Hawaii Tourism Authority, Hawaii Printing, Copy Center, Instant Sign Center, Queen Lili`uokalani Children's Center, Halau Hula Kou Lima Nani E, Hicccup Circus of Hawaii, Meadow Gold Dairies, Hawaii Tropical Flowers Association, Hawaii Ballroom Dance Association, Waimea Arts Council, Kamuela Hongwanji, Parker Ranch Center, Parker Ranch Historic Homes, Lynx Foundation, YMCA Waiakea Settlement, Waimea Lions Club, Waimea Christian Academy, Keck Observatory, Top Stitch, Hawaiian Quilting Organization, AARP, Waimea Senior Citizens and the Big Island Visitor's Bureau. 4. Advertise and promote the Cultural & Community Arts programs and activities through our quarterly "Arts Visions" newsletter and media such as radio, television, periodicals and newspapers. Objective achieved. Advertised and promoted events and programs through our quarterly program guide, Hawaii Tribune Herald, West Hawaii Today, Pacific Radio Group, KWXX, KPUA, KIPA, KWYI, Honolulu Advertiser, Star Bulletin, Aloha Airlines and Hawaiian Airlines, Hawaii Tourism Authority, KHBC, North Kohala Community Newspaper and the County Newsletter. Final Status Report on Program Objectives for FY 2006-07 26 PARKS & RECREATION ELDERLY ACTIVITIES EAD Administration The division will provide and/or facilitate a wide array of services and opportunities and evaluate the quality of services provided by: 1. Coordinating a service delivery system that addresses the needs and interests of older adults by providing comprehensive and coordinated services, represented by the division's six major programs, for over 9,459 seniors annually and conducting an annual evaluation on each program. Objective Achieved. Provided services to 12,247 seniors, or 129% of the established objective of 9,459 seniors and conducted evaluations on six of the six EAD programs or 100% of the objective of six. The division will pursue the help from persons and groups to improve and maintain P&R facilities and enhance programs/services/activities by: 2. Maintaining the EAD Advisory Council made up of representatives from the 25 senior citizen clubs, 15 nutrition sites and the RSVP Advisory Council by conducting at least one general meeting in January and six district meetings in July of each fiscal year servicing 40 presidents/chairpersons islandwide. Objective Achieved. Arranged seven Advisory Council district meetings or 100% of the objective of seven annually. The division will provide regular facilities and safety inspections and training for staff by: 3. Maintaining an EAD Safety Committee with at least one representative of each program meeting quarterly to enforce safety procedures, improve unsafe conditions affecting staff and seniors and give feedback to the department safety committee, as needed, and conduct a safety on-site evaluation semi-annually (January and July) of 32 senior center facilities and conduct safety evaluations/training for 50 EAD staff by June 30, 2007. Objective Achieved. Arranged four safety meetings or 100% of the established objective of four annually. Conducted two semi-annual safety facilities inspection of 32 senior center facilities and conducted 94 staff safety evaluations/training or 100% and 188% of the established objective of two semi- annual inspections of 32 facilities and 50 staff evaluations/training respectively. Final Status Report on Program Objectives for FY 2006-07 27 PARKS & RECREATION ELDERLY ACTIVITIES In order to keep the public informed of its activities the division will: 4. Produce at least one "Video Highlights" of the division's activities annually. Objective Achieved. Produced one "Video Highlights" (Kupuna Hula Festival) of the division's activities or 100% of the objective of one. 5. Maintain the division's Kupuna News magazine by providing information on all EAD program activities and printing at least 2,800 copies for distribution to over 200 organizations quarterly. Objective Achieved. Printed and distributed four issues of the Kupuna News magazine, or 100% of the objective of four issues quarterly. EAD Recreation 1. Provide and promote active and passive recreational, cultural and leisure opportunities to 2,500 unduplicated individuals 55 years and older at 25 senior centers islandwide by June 30, 2007. Objective achieved. Served 3,008 or 120% of the established objective of 2,500 seniors at 25 senior centers or 100% of the established goal of 25 senior centers. 2. Serve 1,025 older adults in recreational, educational, health-related and cultural classes at 25 senior centers by June 30, 2007. Objective achieved. Served 2,047 older adults or 200% of the established objective of 1,025 older adults in recreational, educational, health related and cultural classes at 25 senior centers or 100% of the established objective of 25 senior centers. 3. Provide at least eight districtwide activities for a total of 1,475 older adults in Puna/Ka`u, North and South Hilo, North and South Kona, North and South Kohala, and Hamakua by June 30, 2007. Objective Achieved. Provided 22 district activities or 275% of the goal of eight activities for a total of 1,926 older adults or 131% of the goal of 1,475 older adults. Final Status Report on Program Objectives for FY 2006-07 28 PARKS & RECREATION ELDERLY ACTIVITIES EAD Special Program 1. Provide at least six countywide/state/national/international events for 1,200 older adults by June 30, 2007. Objective Achieved. Provided seven events or 100% of the established objective and served 2,203 or 184% of the established objective of 1,200 older adults. The actual exceeded the budgeted objective due to an increase membership in the Hawaii Kupuna Softball League, and participation in all of the seven events coordinated by the Special Programs. 2. Serve a total of 715 older adults in at least three countywide special events by June 30, 2007. Objective Achieved. Provided four or 133% of the established objective and served 1,469 or 205% of the established objective of 715 older adults. Objective exceeded planned due to the increase membership in the Hawaii Kupuna Softball League & Tournament, as well as, in the other 3 events coordinated. 3. Provide one cultural event for 200 older individuals on a county/state/international level that will attract a total of 1,200 attendees by June 30, 2007. Objective Achieved. Provided one or 100% of the established objective, and served 453 or 226% of the established objective of 200 older adults. Attracted 1,760 or 146% of the established objective of 1,200 attendees. Objective exceeded planned due to an increase number of Halau (19 to 24) from last year, and the number of public attendees. Final Status Report on Program Objectives for FY 2006-07 29 PARKS & RECREATION PANA'EWA RECREATIONAL COMPLEX 1. Continue focusing on the rainforest theme by acquiring 2 new animals. Objective achieved. Acquired two Catalina Macaws, two Military Macaws, two Yellow-collar Macaws and two Blue & Gold Macaws. 2. Plan and implement three night activities at the Zoo by June 30, 2007. Objective not achieved. Only two night activities scheduled. Boo in the Zoo (Halloween) and Recreation's Spring Intercession Zoo sleepover. 3. Successfully breed two animal species for exhibit or to trade with other facilities. Objective not achieved. 4. Continue to work with community groups to help facilitate 21 projects for improvements at the Zoo and Equestrian Center. Objective achieved. 30 community and service projects have been completed to date. 5. Provide 45 educational guided tours of the Pana' ewa Rainforest Zoo annually. Objective achieved. 45 educational docent guided tours were provided in FY 06-07. 6. Provide 10 off site live animal experiences and programs for people on the Big Island annually. Objective not achieved. Only one off site live animal program was provided at Kamehameha Schools. This objective is dependent upon Friends of the Zoo (FOZ) volunteers and programs. Since FOZ has been directing their efforts on other programs at the Zoo objective was unable to be completed. 7. Continue to make information on the Pana`ewa Rainforest Zoo available on the internet by working with Friends of the Zoo to maintain a Zoo web site. Objective achieved. Friends of the Zoo continue to maintain and update their Zoo Website on a regular basis. Final Status Report on Program Objectives for FY 2006-07 30 PARKS & RECREATION PANA`EWA RECREATIONAL COMPLEX 8. Continue to develop a "Zoo Crew" (docent training program) to assist with guided tours of the Zoo as well as outreach programs by providing at least 2 docent training classes each year. Objective not achieved. Only one docent training was scheduled in FY 06-07. 9. Provide a well maintained Rodeo Arena, Racetrack and stables for the Equestrian community: a. replenish the Arena surface material annually b. inspect Arena and stables monthly and report to Department c. with the Rodeo community, host 3 rodeo events annually d. with the Equestrian community, host 2 races or dressage events annually. Objective partially achieved. a. The arena was replenished with new cinder in February 2007. b. Inspection of Arena and Stables was completed December 2006 and will be continued on a monthly basis. c. The first Rodeo event was scheduled for February 17 & 18, 2007. d. The Equestrian community held four dressage events in FY 06-07. In addition to the above, the County purchased materials, and the Hawaii Horse Owner's Association volunteers completed a project to remove and replace the entire rodeo arena with new panels, chutes and plywood. Funds were provided through Parks and Recreation's Friends of the Park account, and former Council Member Arakaki's discretionary funds for this project. Final Status Report on Program Objectives for FY 2006-07 31 17 PLANNING PLANNING PLANNING 1) Long-Range Planning a) Regional planning. Fine-tune the General Plan with proposed revisions, complete the community development plans for Kona and Puna, initiate community development plans in North & South Kohala, and conduct public outreach program in other parts of the island to prepare them for community development plans by December 2008. Objective Partially Achieved. Interim General Plan amendments have been proposed and adopted. Kona, Puna and North & South Kohala CDPs are scheduled to be completed by June 2008 with approval process by Planning Commission and County Council anticipated by November 2008. Proposed FY 2008-09 budget anticipates starting at the very least one more CDP in either Kau, Hilo or Hamakua by June 2009. Proposed budget includes CDP funding for all three remaining districts. What and how much is approved will determine what and how many new CDPs can be initiated. b) Infrastructure planning. Develop comprehensive infrastructure planning strategy which includes finance and implementation programs and tools such as a possible impact fee ordinance and other complementary mechanisms to replace the fair share contribution system by June 2008. Objective Partially Achieved. Inquiries with a public financing consultant have been initiated to devise a comprehensive infrastructure financing strategy of which Impact Fees are a component. Additional funding is being sought to come up with a financing strategy for the Kona CDP. A draft Impact Fee Ordinance has been proposed and is still under consideration by the administration. It is hoped that the comprehensive infrastructure financing strategy exploration will shed further light on the Impact Fee issue to prompt decision-making. c) Smart growth principles. Continue to investigate and implement smart growth principles such as affordable housing initiatives, agricultural lands policies, preservation of open space and critical environmental areas, mixed-use infill development, and model pedestrian-oriented projects by June 2008. Objective Partially Achieved. Smart growth principles form much of the basis for the evolving plans in Kona, Puna and Kohala. In North Kona a pattern of Transit Oriented Development (TOD) in the form of distinct, compact villages linked by major transit arterial and defined by open space is the preferred development scenario emerging in the draft CDP plan. Six Month Progress Report on Program Objectives for FY 2007-08 1 PLANNING PLANNING In Puna this desired pattern must be encouraged in the context of existing substandard subdivisions in conjunction with transportation improvements. Maintaining and strengthening the character and vitality of the existing rural villages like Captain Cook, Kainaliu, Pahoa, Volcano Village and Hawi are driving policy and plans in each of the ongoing CDP plans. A revised roadway standards process led by Planning has involved community stakeholders and will result in a flexible and balanced road standard that addresses multi-modal concerns including bicyclists and pedestrians. The next steps will be to implement the CDP action items that express smart growth principles. Through awareness and commitment to the plans' implementation smart growth principles are being reflected in our community's built environment. d) State Land Use Law. Seek legislation to amend the State Land Use Law to facilitate State land use boundary amendments that are consistent with the General Plan by June 2007. Objective Partially Achieved. Last session Hawaii County through the Planning department introduced legislation that would enable an more expeditious process for state land use boundary amendments. The legislation did not make it through the approval process. Continued efforts will be made again this upcoming session. e) Hazards and emergency response planning. Coordinate with other agencies to implement the multi-hazard mitigation plan and continue to improve the addressing system that supports the E911 emergency response system by June 2008. Objective Partially Achieved. The Planning Department is working closely with the Civil Defense Agency and the Department of Research & Development to develop a public education program called Project Kumiai. The department has been coordinating with Data Systems, Police and Fire departments and telephone vendors to update the corrections to the Master Street Address Guide. We have also requested funding for a consultant contract to address the unnamed streets so that street addressing can be updated. Six Month Progress Report on Program Objectives for FY 2007-08 2 PLANNING PLANNING 2) Regulatory System a) Evaluate and reform the County's subdivision code to include updated street standards and streamlined procedures by June 2008. Objective Partially Achieved. A community involvement process with key stakeholders have been completed on the development of a revised, more flexible street standards. After in house review with Planning and Dept. of Public Works, preliminary recommendations will be finalized by April 2008. b) Maintain up-to-date versions of the zoning code, subdivision code, and various department rules that are accessible through the Internet. Objective Not Achieved. Current versions of the zoning and subdivision code and department rules are available online at the County website. These versions do not always reflect recent amendments to the zoning/subdivision code as adopted by Council. 3) Public Participation/Information a) Explore innovative techniques for public participation and capacity building through the community development and community readiness planning programs in conjunction with the Department of Research and Development. Objective Achieved. Through the CRP and CDP programs in Kona, Puna and Kohala the Planning department has undertaken the most extensive community involvement process in County history. Through the use of small group meetings, steering committees, and working groups; community open houses; specialized workshops on Land Use and GIS; and large community meetings the community has been actively engaged in helping to define a vision and plan for their communities. Consultants in leading edge public participation technology such as key pad voting and open space process have been brought in to hold public workshops to demonstrate potential future public involvement techniques. A community leadership program is being created by the Department of Research & Development with HACBED support to build community capacity for ongoing community-government- private sector collaboration, a desired outcome of the CDP process. Six Month Progress Report on Program Objectives for FY 2007-08 3 PLANNING PLANNING b) Support and provide training to the Planning Commission, Board of Appeals, Kailua Village Design Commission, and Arborist Advisory Committee. Objective Achieved. The Planning department hosted the Hawaii Congress of Planning Officials conference which focused on sustainable development and best management practices. The conference was made available to members of the various commissions and boards. c) Add to and improve the information available on the Internet. Objective Partially Achieved. The zoning and subdivision codes, department rules are available on the Planning department website as well the entire County code on the County Council website. Numerous documents from various studies such as the Kapoho Subsidence Study are available online at the department website. The CRP and CDP process has been documented and made accessible via the internet. Other information such as the General Plan, interim amendments, and various Board/Commission business is also available online. Data Systems has recently purchased an internet server that is intended to be used for public access to GIS data and eventually online services. This server will also be useful for intra-County departmental sharing of information. The system is currently being tested and adjustments made prior to release for public and intra-County use. 4) Organizational Capacity a) Refine the new permit tracking system to provide more efficient workflow, permit status tracking, workload allocation, and links to the GIS system by June 2008. Objective Achieved. The Planning Department implemented its new Permit Tracking system in mid-2005. This system allows the department to track not only permits, but also individual correspondences that are submitted to the department. The implementation of this system has helped to define and refine the department's workflows. Subsequently, the old WANG Permit Tracking System was deactivated in mid-2006. Various permit documents such as Special Permits, Special Management Area permits and Rezone ordinances are linked on our GIS system to increase ease and efficiency in accessing this information for use in planning functions. Further refinement is ongoing. Six Month Progress Report on Program Objectives for FY 2007-08 4 PLANNING PLANNING b) Add to the GIS capacity in terns of data development (street layer, aerial photography), software (spatial modeling, 3D visualization), and training (all key planning staff) by June 2008. Objective Partially Achieved. Additional data such as significant trees, zoning ordinances, flood zone and permit links, and subdivision plans have been added to current GIS layers. Ongoing data input is taking place as time permits increasing GIS data utility. c) Provide training opportunities to increase staff capacity in community planning skills and GIS and by June 2008. Objective Partially Achieved. Select staff have attended GIS conference in Honolulu and other learning opportunities on the mainland including community facilitation training, Smart Growth, Livable Communities and Coastal Zone Management workshops and conferences. d) Evaluate department structure and organization to reflect increased community based planning focus in addition to regulatory functions Objective Partially Achieved. With ongoing CDP planning, adjustments to department organization have taken place. Staff increases through new hires have taken place particularly in the Long Range division which is responsible for the CDP effort. The department revised its organizational structure to reflect this increasing specialization. Other shifts are being considered to adapt to future operations such as Historic Cultural commission and separate Planning commissions. e) Increase capability to digitally access key information in the files to increase speed to retrieve information and minimize need to transport files between Hilo and West Hawaii office. Evaluate filing system in terms of digital document management systems and additional filing storage systems. Objective Not Achieved. Document scanner still needs to be purchased and set up to scan prioritized documents as part of a document management system. Vertical file procurement is underway to provide efficient paper filing storage. Continued progress needs to be made on digital storage and retrieval systems linked with permit tracking and parcel management. The department, along with several other select agencies, will be participating in the Electronic Document Management System (EDMS) Project, which aims to convert our paper records into digital images to facilitate document management as well as eventual access to these records by the general public. The Planning Department is looking to implement this process by the Spring 2008. Six Month Progress Report on Program Objectives for FY 2007-08 5 PLANNING COASTAL ZONE MANAGEMENT 1. Process all SMA Permit applications in the required time limit as specified by law and the County's Rules and Regulations. Objective Being Achieved. All SMA Major and Minor permits were processed within the required time limits. 2. Process all SMA Assessments within the specified 21-day requirement. Objective Being Achieved. Time frame for SMA assessments has been increased from 21 days to 35 days according to recently passed Planning Commission Rule 9. 3. Conduct site investigation of alleged violations within two weeks of receipt of complaints. Objective Achieved. 4. Monitor all CZM-related legislative bills during the State Legislative session and provide testimonies as needed (January to May). Objective Achieved. 5. Attend all Marine and Coastal Zone Advocacy Council (MACZAC) meetings, which are normally held every other month. Objective Achieved. 6. Attend State Office of Planning's CZM subcommittee meetings. Objective Achieved. We attended and participated in meetings scheduled for the Counties, the Hawaii Ocean and Coastal Council, and the Hilo Watershed Advisory Committee. 7. As a public participation measure, provide a written report to the State Office of Planning CZM Program of all SMA Permit applications and their status. Objective Achieved. We provided written semi-annual reports to the State Office of Planning CZM Program. Six Month Progress Report on Program Objectives for FY 2007-08 6 PLANNING COASTAL ZONE MANAGEMENT 8. Continue to advertise Planning Commission agenda and hearing notices for all SMA Permit applications as required by law. Objective Achieved. 9. Provide the Office of Planning with semi-annual reports within twenty-one days after December 31, 2007 and June 30, 2008. Objective Partially Achieved. The semi-annual report will be turned in by January 21, 2008. 10. Continue to review Planning Commission and Planning Department Rules for compliance with enacted State laws and draft amendments to the rules for adoption. Objective Achieved. Six Month Progress Report on Program Objectives for FY 2007-08 7 PLANNING PLANNING 1) Long-Range Planning a) Regional planning. Fine-tune the General Plan with proposed revisions, move towards completing the community development plans for Kona and Puna, initiate community development plans in at least two other areas, and conduct public outreach program in other parts of the island to prepare them for community development plans by June 2007. Objective Partially Achieved. Interim General Plan amendments have been proposed and adopted. The Kona and Puna Community Development Plans have completed their major community input phases. Draft Plans for Kona and Puna are due in the first quarter of 2008 for community review. North and South Kohala have completed their public outreach programs and are engaged in community focus groups on selected critical issues. The goal is to adopt by ordinance all three districts' CDPs by December 2008. b) Infrastructure planning. Adopt an impact fee ordinance to replace the fair share contribution system and develop a complementary infrastructure financing plan by June 2007. Objective Partially Achieved. An Impact Infrastructure and Public Facilities Needs Assessment (IPFNA) has been completed. A joint administration and council effort is underway to draft an Impact Fee Ordinance that addresses concerns that surfaced during the assessment. Inquiries with public financing consultants into alternative infrastructure financing methods have recently begun. c) Smart growth principles. Continue to investigate and implement smart growth principles such as affordable housing initiatives, agricultural lands policies, mixed-use infill development, and model pedestrian-oriented projects by June 2007. Objective Partially Achieved. Smart growth principles form much of the basis for the evolving draft CDP plans in Kona, Puna and Kohala. In North Kona a pattern of Transit Oriented Development (TOD) in the form of distinct, compact villages linked by major transit arterials and defined by open space is the preferred development scenario emerging in the draft CDP plan. In Puna this desired pattern must be encouraged in the context of existing substandard subdivisions in conjunction with transportation improvements. PLANNING PLANNING Maintaining and strengthening the character and vitality of the existing rural villages like Captain Cook, Kainaliu, Pahoa, Volcano Village and Hawi are driving policy and plans in each of the ongoing CDP plans. A revised roadway standards process led by Planning has involved community stakeholders and will result in a flexible and balanced road standard that addresses multi-modal concerns including bicyclists and pedestrians. Steady progress is being made in raising awareness, incorporation and implementation of smart growth principles. d) State Land Use Law. Seek legislation to amend the State Land Use Law to facilitate State land use boundary amendments that are consistent with the General Plan by June. Objective Partially Achieved. Introduced legislation towards this end and awaiting results during current legislative session. e) Hazards and emergency response planning. Coordinate with other agencies to implement the multi-hazard mitigation plan and continue to improve the addressing system that supports the E911 emergency response system by June 2007. Objective Partially Achieved. The County's representatives to the State Hazard Mitigation Forum monitor funding availability to implement projects listed in the hazard mitigation plan. The Planning Department is working closely with the Civil Defense Agency and the Department of Research & Development to develop a public education program called Project Kumiai. The GIS centerline street layer and address assignment system is implemented. The Planning department is committed to naming of unnamed streets island wide and has a contract with University of Hawaii at Hilo to complete this effort. Coordination with Data Systems, Police and Fire departments and telephone vendors is currently underway to update corrections to the Master Street Address Guide. Funding from a variety of potential sources is being pursued to fund positions and programs to address the gaps in the street naming program during 2008. Final Status Report on Program Objectives for FY 2006-07 2 PLANNING PLANNING 2) Regulatory System a) Evaluate the County's subdivision code to include street standards and streamlined procedures by June 2007. Objective Partially Achieved. A consultant team has been contracted and a community involvement process completed to develop revised street standards. After in house review preliminary recommendations are expected by February 2008. Additional effort to evaluate and revise the subdivision code will be initiated following the CDP process to conform with the CDP conclusions. b) Maintain up-to-date versions of the zoning code, subdivision code, and various department rules that are accessible through the Internet. Objective Not Achieved. Current versions of the zoning and subdivision code and department rules are available online at the County website. These versions do not always reflect recent amendments to the zoning/subdivision code as adopted by Council. 3) Public Participation/Information a) Explore innovative techniques for public participation and capacity building through the community development and community readiness planning programs in conjunction with the Department of Research and Development. Objective Partially Achieved. Through the CRP and CDP programs in Kona, Puna and Kohala the Planning department has undertaken the most extensive community involvement process in County history. Through the use of small group meetings, steering committees, and working groups; community open houses; specialized workshops on Land Use and GIS; and large community meetings the community has been actively engaged in helping to define a vision and plan for their communities. Consultants in leading edge public participation technology such as key pad voting and open space process have been brought in to hold public workshops to demonstrate potential future public involvement techniques. A community leadership program is being created by the Department of Research & Development with HACBED support to build community capacity for ongoing community-government-private sector collaboration, a desired outcome of the CDP process. Final Status Report on Program Objectives for FY 2006-07 3 PLANNING PLANNING b) Support and provide training to the Planning Commission, Board of Appeals, Kailua Village Design Commission, and Arborist Advisory Committee. Objective Partially Achieved. Some members of the various boards and commissions have attended workshop on the Sunshine Law, the Hawaii Congress of Planning Officials annual conference and GIS workshops. c) Add to and improve the information available on the Internet. Objective Partially Achieved. The zoning and subdivision codes, department rules are available on the Planning department website as well the entire County code on the County Council website. Numerous documents from various studies such as the Kapoho Subsidence Study are available online at the department website. The CRP and CDP process has been documented and made accessible via the internet. Other information such as the General Plan, interim amendments, and various Board/Commission business is also available online. Data Systems has recently purchased an internet server that is intended to be used for public access to GIS data and eventually online services. This server will also be useful for intra-County departmental sharing of information. The system is currently being tested and adjustments made prior to release for public and intra-County use. 4) Organizational Capacity a) Refine the new permit tracking system to provide more efficient workflow, permit status tracking, workload allocation, and links to the GIS system by June 2007. Objective Achieved. The Planning Department implemented its new Permit Tracking system in mid-2005. This new system will allow the department to track not only permits, but also individual correspondences that are submitted to the department. The implementation of this system has helped to define and refine the department's workflows. Subsequently, the old WANG Permit Tracking System was deactivated in mid-2006. Various permit documents such as Special Permits, Special Management Area permits and Rezone ordinances are linked on our GIS system to increase ease and efficiency in accessing this information for use in planning functions. Further refinement is ongoing. Final Status Report on Program Objectives for FY 2006-07 4 PLANNING PLANNING b) Add to the GIS capacity in terms of data development (street layer, aerial photography), software (spatial modeling, 3D visualization), and training (all key planning staff) by June 2007. Objective Partially Achieved. Ongoing data input is taking place as time permits. Permit information has been linked on the GIS system. Training sessions offered through Data Systems are made available to staff to boost familiarity and working knowledge of GIS. c) Provide training opportunities to increase staff capacity in GIS and community planning skills by June 2007. Objective Partially Achieved. Select staff have attended GIS conference in Honolulu and other learning opportunities on the mainland including community facilitation training, Smart Growth, Livable Communities and Coastal Zone Management workshops and conferences. d) Increase capability to digitally access key information in the files to increase speed to retrieve information and minimize need to transport files between Hilo and West Hawaii office. Evaluate filing system in terms of digital document management systems and additional filing storage systems. Objective Not Achieved. Document scanner still needs to be purchased and set up to scan prioritized documents as part of a document management system. Vertical file procurement is underway to provide efficient paper filing storage. Continued progress needs to be made on digital storage and retrieval systems linked with permit tracking and parcel management. The department, along with several other select agencies, will be participating in the Electronic Document Management System (EDMS) Project, which aims to convert our paper records into digital images to facilitate document management as well as eventual access to these records by the general public. The Planning Department is looking to implement this process by the Spring 2008. Final Status Report on Program Objectives for FY 2006-07 5 PLANNING COASTAL ZONE MANAGEMENT 1. Process all SMA Permit applications in the required time limit as specified by law and the County's Rules and Regulations. Objective Being Achieved. All SMA Major and Minor permits were processed within the required time limits. 2. Process all SMA Assessments within the specified 35 day requirement. Objective Being Achieved. Time frame for SMA assessments has been increased from 21 days to 35 days according to recently passed Planning Commission Rule 9. 3. Conduct site investigation of alleged violations within two weeks of receipt of complaints. Objective Being Achieved. 4. Monitor all CZM-related legislative bills during the State Legislative session and provide testimonies as needed (January to May). Objective Being Achieved. 5. Attend all Marine and Coastal Zone Advocacy Council (MACZAC) meetings, which are normally held every other month. Objective Being Achieved. 6. Attend State Office of Planning's CZM subcommittee meetings. Objective Being Achieved. We attended and participated in meetings scheduled for the Counties, the Hawaii Ocean and Coastal Council, and the Hilo Watershed Advisory Committee. 7. As a public participation measure, provide a written report to the State Office of Planning CZM Program of all SMA Permit applications and their status. Objective Being Achieved. We provided written semi-annual reports to the Office of Planning within deadlines. Final Status Report on Program Objectives for FY 2006-07 6 PLANNING COASTAL ZONE MANAGEMENT 8. Continue to advertise Planning Commission agenda and hearing notices for all SMA Permit applications as required by law. Objective Being Achieved. 9. Provide the Office of Planning with semi-annual reports within seven days after December 31, 2006 and June 30, 2007. Objective Being Achieved. Semi-annual report submitted for December 31, 2006 deadline. 10. Continue to review Planning Commission and Planning Department Rules for compliance with enacted State laws and draft amendments to the rules for adoption. Objective Being Achieved. Final Status Report on Program Objectives for FY 2006-07 7 18 PO LICE POLICE ADMINISTRATIVE BUREAU ADMINISTRATIVE SERVICES DIVISION 1. To accommodate at least 95% of request for Public Safety/Health Talks from the community. Of 35 requests for Public Safety/Health Talks, accommodated 35 requests or 100% of request. 2. To accommodate at least 95% of request for station tours for students and community members. Of 4 requests for Station Tours, accommodated 4 requests for 71 students and community members or 100% of request. 3. Conduct drug screening of all sworn personnel and initiate pre-employment testing of civilian personnel. With the exception of sworn personnel on extended leaves of absence, a total of 251 sworn personnel or 63% of sworn staffing were tested. No approval from HGEA to initiate pre-employment drug testing of applicants for civilian positions. 4. Conduct constant recruitment and fill at least 80% of vacancies for all sworn and civilian positions within six months. As of December 31, 2007, sworn staffing at 93% (400 out of 432 authorized positions filled). As of December 31, 2007, Civilian staffing at 94%, (145 out of 155 positions filled). 5. Improve competence and professionalism of sworn and civilian personnel through advanced equipment purchases and provide 5,566 hours of on-going training. As of December 31, 2007, department personnel received a total of 4,165 hours of training meeting 75% of this goal. Six Month Progress Report on Program Objectives for FY 2007-08 1 POLICE ADMINISTRATIVE BUREAU ADMINISTRATIVE SERVICES DIVISION (continued) 6. Increase the level of proficiency in the Word Processing Center with a turnaround time of less than 10 days for processing reports. As of December 31, 2007, the turnaround time for Police Reports by the Word Processing Center is 12 days. 7. Process 85% of requisitions received from districts and bureaus within a month. Processed 5,136 out of 5,660 requisitions received or approximately 91% of requisitions received. 8. Fill 90% of all special duty requests for officers. Filled 3,223 out of 3,673 requests for special duty or 88% of requests. 9. Collect and reconcile 85% of leave applications within the month. Reconciled and collected 5,410 out of 6,603 leave applications or 82% of leave applications. 10. Fill 90% of requests for storeroom supplies within the month. Filled 673 out of 712 requests for storeroom supplies or 95% of request. Six Month Progress Report on Program Objectives for FY 2007-08 2 POLICE ADMINISTRATIVE BUREAU - Technical Services TECHNICAL SERVICES DIVISION 1. Process and issue at least 95% of road closure permits within the month received. As of December 31, 2007, processed 48 out of 48 road closure permits within the month received or achieving 100% of goal. 2. Issue at least 95% of impound letters to vehicle owners within a week. As of December 31, 2007, issued 123 out of 123 impound letters to vehicle owners within a week of receipt. 3. Issue at least 95% of traffic violation letters to vehicle owners within a week. As of December 31, 2007, issued 386 out of 386 violation letters to vehicle owners within a week of receipt. 4. Accommodate and complete processing 100% of requests for written driver's tests received per day. As of December 31, 2007, processed 6,634 out of 6,634 requests for written driver's test received per day. 5. Accommodate and complete processing 100% of requests for driver road tests received per day. As of December 31, 2007, processed 2,569 out of 2,569 requests for driver's road test received per day. 6. Accommodate and complete processing 100% of requests for CDL written driver's tests received per day. As of December 31, 2007, processed 711 out of 711 requests for CDL written driver's test received per day. 7. Conduct at least 400 inspections of stations issuing safety checks. Conducted 263 inspections or 66% of goal attained. Six Month Progress Report on Program Objectives for FY 2007-08 3 POLICE ADMINISTRATIVE BUREAU - Technical Services TECHNICAL SERVICES DIVISION (continued) 8. Process at least 95 % of firearms permits within the month received. Processed 950 out of 950 firearms permits within the month received or 100% of goal attained. 9. Complete at least 95% of requests for mobile radio systems per month. Completed 40 out of 41 requests for mobile radio systems within the month received or 98% of goal attained. 10. Conduct at least 96 radio site inspections. Conducted 48 radio site inspections or 100% of goal attained. 11. Process and dispatch personnel to 100% of calls for service received. As of December 31, 2007, the Communications Dispatch Section, processed and dispatched personnel to 91,812 calls for service. Six Month Progress Report on Program Objectives for FY 2007-08 4 POLICE CRIMINAL INTELLIGENCE UNIT AND INTERNAL AFFAIRS Criminal Intelligence Unit 1. Complete 90% of assignments within 30 days. Completed 339 out of 339 assignments received within 30 days or 100% of goal attained. 2. Complete 90% of criminal history checks of prospective employees of the department employees as well as other federal, state, and local law enforcement agencies within 30 days. Completed 260 out of 260 Criminal History checks within the specified thirty (30) day limitation, meeting 100% of goal. 3. Develop, maintain, and disseminate intelligence information, which can be utilized to produce no less than eleven (11) criminal investigations per month. Provided intelligence information, which in whole or in part led to the initiating of 72 criminal investigations, meeting 95% of goal. 4. Compile, produce, and forward to Office of the Police Chief no less than 32 intelligence reports per month, which are subsequently forwarded to appropriate commanders. As of December 31, 2007, completed 225 control reports maintaining 100% of this objective. 5. Provide assistance to other elements within the Police Department either through intelligence briefings on current crime trends and/or through no less than twelve (12) in-service training sessions per month. Provided 84 in-service briefings and training sessions for departmental personnel, maintaining 100% of this objective. 6. Conduct four (4) presentations to semi-annual Statewide Inter-County Criminal Intelligence Unit (ICCIU) conferences on major criminal activity within this jurisdiction. Along with gathering criminal intelligence from other jurisdictions, which may have a connection to our jurisdiction. As of December 31, 2007, conducted 4 presentations at semi-annual Statewide Inter-County Criminal Intelligence Unit (ICCIU) conferences. Six Month Progress Report on Program Objectives for FY 2007-08 5 POLICE CRIMINAL INTELLIGENCE UNIT AND INTERNAL AFFAIRS Internal Affairs 1. Conduct complete and thorough internal investigations seeking a monthly clearance rate of 67%. As of December 31, 2007, of the 40 internal investigations initiated, completed 24 Internal Investigations, meeting 96%of objective. 2. Conduct complete and thorough internal inquiries, seeking a monthly clearance rate of 85%. As of December 31, 2007, completed 35 Internal Inquires or 83% of the investigations, meeting 98% of objective. 3. Conduct no less that two monthly random and unannounced inspections of the different elements within the Department to ensure compliance with rules and regulations. As of December 31, 2007, conducted 24 monthly inspections, meeting 100% of objective. 4. Provide no less than three monthly in-service training sessions to other elements within the department to prevent and deter employee misconduct as well as to ensure procedural compliance in the investigation of employee misconduct. Conducted a total of 22 in-service training sessions, maintaining 100% of this objective. 5. Compile and provide a yearly report to the State Legislature on certain specific aspects of discipline meted out by the Department as required by law. In December 2007, submitted the report to the State Legislature meeting goal requirement. Six Month Progress Report on Program Objectives for FY 2007-08 6 POLICE OPERATIONS BUREAUS 1. To achieve a burglary clearance rate of 30%. Of 634 Burglary cases initiated, 104 cases were cleared achieving an average 17% Burglary clearance rate. 2. To achieve a theft clearance rate of 30%. Of 2,752 Theft cases initiated, 709 cases were cleared achieving an average 26% Theft clearance rate. 3. To achieve a robbery clearance rate of 60%. Of 43 Robbery cases initiated, 24 cases were cleared achieving an average 56% Robbery clearance rate. 4. To maintain a sexual assault clearance rate of 80%. Of 177 Sexual Assault investigations initiated, 108 cases were cleared achieving an average 61% clearance rate. 5. To attain at least a 65% service of Court Documents received. Served 6,913 of the 8,656 Court Documents received, approximately 80% of documents. 6. To recover a minimum of 57,000 marijuana plants, provided that the County of Hawaii accepts Federal and State grants to fund marijuana eradication missions by Vice Section officers. Recovered 20,716 marijuana plants or approximately 37% of objective. 7. To conduct 760 hard drug investigations (heroin, cocaine, and crystal methamphetamine). Initiated 481 hard drug cases, maintaining 63% this goal. 8. Crime Lab to achieve an assignment clearance rate of 80%. As of December 31, 2007, the Crime Lab cleared 433 cases to include the 406 that were assigned during this period. Six Month Progress Report on Program Objectives for FY 2007-08 7 POLICE OPERATIONS BUREAUS 9. HI-PAL to serve 60 youths in three age groups for each month and a 30% participation of "at risk youths" out of all youths served. Served a combined total of 4,122 youths for the three age groups; of this total, 2,442 or 59% were "at risk youths". 10. Community Policing Program to complete at least twenty-four Problem solving Activities and twenty-four Crime Prevention Activities annually, through the development of partnerships directed at resolving community-police problems resulting in the improvement of the quality of life for all citizens. As of December 31, 2007, completed 43 Problem solving Activities and 34 Crime Prevention Activities. 11. Community Policing Program complete at least forty-eight Abandoned Vehicle/Beautification Projects annually, through the development of partnerships with the community. Completed 171 projects or exceeding 380% of this objective 12. To provide at least four D.A.R.E. Curriculum (core classes) and/or training per month through the department's School Resource Officer Program. As of December 31, 2007, provided 90 D.A.R.E. Classes involving approximately 1,600 students from 15 schools and 3 training programs. Six Month Progress Report on Program Objectives for FY 2007-08 8 POLICE ADMINISTRATIVE BUREAU ADMINISTRATIVE SERVICES DIVISION 1. To accommodate at least 95% of request for Public Safety/Health Talks from the community. Of 69 requests for Public Safety/Health Talks, accommodated 67 requests or 97% of request. 2. To accommodate at least 95% of request for station tours for students and community members. Of 24 requests for Station Tours, accommodated 24 requests for 491 students and community members or 100% of request. 3. Conduct drug screening of all sworn personnel and initiate pre-employment testing of civilian personnel. With the exception of sworn personnel on extended leaves of absence, a total of 358 sworn personnel or 95% of sworn staffing were tested. No approval from HGEA to initiate pre-employment drug testing of applicants for civilian positions. 4. Conduct constant recruitment and fill at least 80% of vacancies for all sworn and civilian positions within six months. As of June 30, 2007, sworn staffing at 91% (403 out of 430 authorized positions filled). As of June 30, 2007, Civilian staffing at 91%, (138 out of 152 positions filled). 5. Improve competence and professionalism of sworn and civilian personnel through advanced equipment purchases and provide 5,566 hours of on-going training. During Fiscal Year 2006-2007, department personnel received a total of 6,863 hours of training meeting 100% of this goal. Final Status Report on Program Objectives for FY 2006-07 1 POLICE ADMINISTRATIVE BUREAU ADMINISTRATIVE SERVICES DIVISION (continued) 6. Increase the level of proficiency in the Word Processing Center with a turnaround time of less than 10 days for processing reports. The turnaround time for Police Reports by the Word Processing Center is 7-days at the end of June 2007. 7. Make at least 1 major improvement to Public Safety Facilities. No major improvements were completed during Fiscal Year 2006-07. 8. Process 85% of requisitions received from districts and bureaus within a month. Processed 8,562 out of 8,801 requisitions received or approximately 971/o of requisitions received. 9. Fill 90% of all special duty requests for officers. Filled 7,451 out of 10,073 requests for special duty or 74% of requests. 10. Collect and reconcile 85% of leave applications within the month. Reconciled and collected 9,522 out of 11,187 leave applications or 85% of leave applications. 11. Fill 90% of requests for storeroom supplies within the month. Filled 1,228 out of 1,292 requests for storeroom supplies or 95% of request. Final Status Report on Program Objectives for FY 2006-07 2 POLICE ADMINISTRATIVE BUREAU - Technical Services TECHNICAL SERVICES DIVISION 1. Process and issue at least 95% of road closure permits within the month received. During FY 2006-07 processed 102 out of 102 road closure permits within the month received or achieving 100% of goal. 2. Issue at least 95% of impound letters to vehicle owners within a week. During FY 2006-07, issued 153 out of 153 impound letters to vehicle owners within a week of receipt. 3. Issue at least 95% of traffic violation letters to vehicle owners within a week. During FY 2006-07 issued 677 out of 677 violation letters to vehicle owners within a week of receipt. 4. Accommodate and complete processing 100% of requests for written driver's tests received per day. During FY 2006-07 processed 14,376 out of 14,376 requests for written driver's test received per day. 5. Accommodate and complete processing 100% of requests for driver road tests received per day. During FY 2006-07 processed 5,316 out of 5,316 requests for driver's road test received per day. 6. Accommodate and complete processing 100% of requests for CDL written driver's tests received per day. During FY 2006-07 processed 1,590 out of 1,590 requests for CDL written driver's test received per day. 7. Conduct at least 400 inspections of stations issuing safety checks. Conducted 450 inspections or 100% of goal attained. Final Status Report on Program Objectives for FY 2006-07 3 POLICE ADMINISTRATIVE BUREAU - Technical Services TECHNICAL SERVICES DIVISION (continued) 8. Process at least 90% of police reports received within the month received. Due to department's new computerized Records Management System, ibis objective is no longer applicable. 9. Process at least 95 % of firearms permits within the month received. Processed 1,705 out of 1,705 firearms permits within the month received or 100% of goal attained. 10. Complete at least 95% of requests for mobile radio systems per month. Completed 100 out of 100 requests for mobile radio systems within the month received or 100% of goal attained. 11. Conduct at least 96 radio site inspections. Conducted 96 radio site inspections or 100% of goal attained. 12. Process and dispatch personnel to 100% of calls for service received. As of dune 30, 2007, the Communications Dispatch Section, processed and dispatched personnel to 179,176 calls for service. Final Status Report on Program Objectives for FY 2006-07 4 POLICE CRIMINAL INTELLIGENCE UNIT AND INTERNAL AFFAIRS Criminal Intelligence Unit 1. Complete 90% of assignments within 30 days. Completed 593 out of 593 assignments received within 30 days or 100% of goal attained. 2. Complete 90% of criminal history checks of prospective employees of the department employees as well as other federal, state, and local law enforcement agencies within 30 days. Completed 861 out of 861Criminal History checks within the specified thirty (30) day limitation, meeting 100% of goal. 3. Develop, maintain, and disseminate intelligence information, which can be utilized to produce no less than eleven (11) criminal investigations per month. Provided intelligence information, which in whole or in part led to the initiating of 223 criminal investigations, meeting 100% of goal. 4. Compile, produce, and forward to Office of the Police Chief no less than 32 intelligence reports per month, which are subsequently forwarded to appropriate commanders. During FY 2006-07 completed 402 control reports maintaining 100% of this objective. 5. Provide assistance to other elements within the Police Department either through intelligence briefings on current crime trends and/or through no less than twelve (12) in-service training sessions per month. Provided 144 in-service briefings and training sessions for departmental personnel, maintaining 100% of this objective. 6. Conduct four (4) presentations to semi-annual Statewide Inter-County Criminal Intelligence Unit (ICCIU) conferences on major criminal activity within this jurisdiction. Along with gathering criminal intelligence from other jurisdictions, which may have a connection to our jurisdiction. During FY 2006-07 conducted 4 presentations at semi-annual Statewide Inter- County Criminal Intelligence Unit (ICCIU) conferences. Final Status Report on Program Objectives for FY 2006-07 5 POLICE CRIMINAL INTELLIGENCE UNIT AND INTERNAL AFFAIRS Internal Affairs 1. Conduct complete and thorough internal investigations seeking a monthly clearance rate of 67%. During FY 2006-07, of the 67 internal investigations initiated, completed 67 Internal Investigations, meeting 100% of objective. 2. Conduct complete and thorough internal inquiries, seeking a monthly clearance rate of 85%. During FY 2006-2007 completed 70 Internal Inquires or 100% of the investigations, meeting 100% of objective. 3. Conduct no less that two monthly random and unannounced inspections of the different elements within the Department to ensure compliance with rules and regulations. During FY 2006-2007 conducted 25 monthly inspections, meeting 100% of objective. 4. Provide no less than three monthly in-service training sessions to other elements within the department to prevent and deter employee misconduct as well as to ensure procedural compliance in the investigation of employee misconduct. Conducted a total of 36 in-service training sessions, maintaining 100% of this objective. 5. Compile and provide a yearly report to the State Legislature on certain specific aspects of discipline meted out by the Department as required by law. In December 2006, submitted the report to the State Legislature meeting goal requirement. Final Status Report on Program Objectives for FY 2006-07 6 POLICE OPERATIONS BUREAUS 1. To achieve a burglary clearance rate of 30%. Of 1,342 Burglary cases initiated, 276 cases were cleared achieving an average 21% Burglary clearance rate. 2. To achieve a theft clearance rate of 30%. Of 6,232 Theft cases initiated, 2,397 cases were cleared achieving an average 38% Theft clearance rate. 3. To achieve a robbery clearance rate of 65%. Of 91 Robbery cases initiated, 38 cases were cleared achieving an average 42% Robbery clearance rate. 4. To maintain a sexual assault clearance rate of 90%. Of 270 Sexual Assault investigations initiated, 233 cases were cleared achieving an average 86% clearance rate. 5. To attain at least a 65% service of Court Documents received. Served 12,968 of the 19,855 Court Documents received, approximately 65% of documents. 6. To recover a minimum of 57,000 marijuana plants, provided that the County of Hawaii accepts Federal and State grants to fund marijuana eradication missions by Vice Section officers. Recovered 46,105 marijuana plants or approximately 65% of objective. 7. To conduct 760 hard drug investigations (heroin, cocaine, and crystal methamphetamine). Initiated 1,145 hard drug cases, maintaining 100% this goal. 8. Crime Lab to achieve an assignment clearance rate of 85%. During Fiscal Year 2006-2007, the Crime Lab cleared 1,220 cases to include the 1,146 that were assigned during this period. Final Status Report on Program Objectives for FY 2006-07 7 POLICE OPERATIONS BUREAUS 9. HI-PAL to serve 60 youths in three age groups for each month and a 30% participation of "at risk youths" out of all youths served. Served a combined total of 5,997 youths for the five age groups; of this total, 1,936 or 32% were "at risk youths". 10. Community Policing Program to complete at least twenty-four Problem solving Activities and twenty-four Crime Prevention Activities annually, through the development of partnerships directed at resolving community-police problems resulting in the improvement of the quality of life for all citizens. During Fiscal Year 2006-07, completed 84 Problem solving Activities and 81 Crime Prevention Activities. 11. Community Policing Program complete at least forty-eight Abandoned Vehicle/Beautification Projects annually, through the development of partnerships with the community. Completed 157 projects or exceeding 100% of this objective 12. To provide at least four D.A.R.E. Curriculum (core classes) and/or training per month through the department's School Resource Officer Program. During Fiscal Year 2006-07, provided 79 D.A.R.E. Classes involving approximately 2,930 students from 16 schools and 3 training program. Final Status Report on Program Objectives for FY 2006-07 00 19 19 PROSE C ~J ORNWY PROSECUTING ATTORNEY GENERAL PROSECUTION Core prosecution and victim services: 1. Reduce recidivism of OVUII (operating a vehicle under the influence of intoxicants - drug/drugged driver) offenders with implementation of early identification and DUI Court Monitoring projects. Ongoing. Meetings held with Police, Court and state agencies to collaborate on this project. 2. Review and improve criminal case processing logjams. Ongoing. Working with Police to receive cases electronically. Phase I of project implemented in December. Expansion of electronic file transfer is ongoing. Also participating with the Court's electronic tiling pilot project. 3. Maintain a high level of training for prosecutors and staff in basic and specialized areas of prosecution. Ongoing. Staff being provided opportunity to attend training to improve skills and learn of new techniques and strategies for prosecution, victim services and investigation. 4. Develop case disposition notification system to law enforcement officers for timely feedback and information. Ongoing. Working with Police to electronically provide law enforcement officers with timely feedback and requests for information. Improvement to the criminal justice system: 1. Implement Big Island Juvenile Intake and Assessment Center (BIJIAC) project. On hold. A business plan was completed. Further progress will continue when a funding source is identified. 2. Continue effort to implement Coplink system in Hawaii County. On hold. City and County of Honolulu implemented Coplink. Funding is being sought to expand Coplink to Hawaii County. Six Month Progress Report on Program Objectives for FY 2007-08 t PROSECUTING ATTORNEY GENERAL PROSECUTION 3. Improve cross island communication with video hearings and meetings between Courts and other agencies. Achieved. Provided federal grant funds to the Judiciary to assist in improving video conferencing capability between East and West Hawaii courtrooms. Supreme Court approved the Third Circuit (Hawaii County) to utilize video conferencing for non-evidentiary hearings as a pilot project. 4. Improve transmission, storage and retrieval of criminal justice information by implementing document management system and RFID (radio frequency identification) system. In progress. The Laserfiche document management system will be implemented in March 2008. RFID will be integrated into our HITS case tracking system and the document management system at a later date. 5. Develop sustainability plan for Targeted Community Action Plan (TCAP) initiative. Not achieved. Project ended in June 2007 after it was determined there was not sufficient numbers of the targeted larceny and theft group to warrant commitment of further agency resources to this project. 6. Support on-island presence of Federal and State criminal justice personnel. Achieved. A federal parole officer is occupying space in the Hilo office to improve access to parolees in Hawaii County. 7. Coordinate two training/educational workshops to improve the criminal justice system. Achieved. We have participated in coordinated the following workshops: - Crash Reconstruction Training, August 9-10,2007, Hilo - Sex Assault Multi-Disciplinary Training, October 8-9,2007, Honolulu - Wire Tap Training Conference, November 29-30.2007, Waikoloa 8. Meet quarterly with the Hawaii County Police Department to discuss joint initiatives, policies, and procedures to improve investigations and prosecutions. Ongoing. Meetings being held with Police to discuss improvements for investigation and prosecution. Six Month Progress Report on Program Objectives for FY 2007-08 2 PROSECUTING ATTORNEY GENERAL PROSECUTION 9. Meet monthly with the police, courts, Children's Justice Center, Sexual Assault Nurse Examiners (SANE), Department of Health, service providers and others the improve handling of domestic violence, child abuse and sexual assault cases. Ongoing. Staff participate in regular meetings of the Statewide Coalition Against Domestic Violence, Big Island Coalition Against Physical and Sexual Abuse (BICAPSA), Children's Justice Center Advisory Committee, Child Welfare Services Advisory Committee, Statewide Sexual Assault Legal- Medical Committee, and Family Violence Interagency Committee. 10. Meet quarterly with Hawaii criminal justice agencies to discuss appropriate interventions and consequences for offenders. Ongoing. Staff participate in numerous statewide and islandwide committees which include Law Enforcement Coalition (LEC), Hawaii Prosecuting Attorney's Association (HPAA), State Ad Hoc Committee to Address Ice Issues; Governor's Traffic Safety Advisory Commission, Western Community Policing Center State Advisory Committee, Big Island Drug Court, Gang Task Force, Big Island Criminal Justice Task Force, Mental Health Diversion Task Force, WSIN (Western States Intelligence Network), HIDTA (High Intensity Drug Trafficking Area) and Visitor Aloha Society of Hawaii (VASH). Community initiatives to promote crime prevention and intervention and other efforts: 1. Seek federal funding for Pahoa Weed and Seed project. In progress. Federal grant funds will be applied for if funding is made available by the Community Capacity Development Office. 2. Implement and support juvenile delinquency prevention and intervention initiatives. Ongoing. Providing federal funding to Salvation Army Family Intervention Center for the Holopono project and to Waiakea and Naalehu Elementary Schools for the PATHS (Positive Alternative Thinking Strategies) program. Also participating in efforts to support children of incarcerated parents and offender re-entry initiatives. Six Month Progress Report on Program Objectives for FY 2007-08 3 PROSECUTING ATTORNEY GENERAL PROSECUTION 3. Support domestic and family violence prevention and intervention initiatives. In progress. Obtained Council contingency funds for a Community Violence Response Coordinator. Efforts are underway to seek permanent funding for this position. 4. Coordinate two training/educational workshops to promote crime prevention and early intervention initiatives. Achieved. Coordinated the following: - Children of Incarcerated Parents Session, September 18, 2007, East and West Hawaii - Youth Summit, September 19, 2007, Hilo - "Love Shouldn't Hurt"- Teen Dating Violence presentations, October 17-19,2007, West Hawaii, Pahoa and Hilo - Child Welfare Service Mandatory Reporters presentations, October 23, 2007 and November 14, 2007 in Hilo - PATHS Training, September 27-28, 2007, Hilo 5. Finalize Community Emergency Response Team protocol for Drug Endangered Children. Ongoing. Memorandum of Agreement and protocol drafted and circulated for final approval. 6. Provide monthly public education updates. Ongoing. Participate monthly in radio community forum to discuss topics of concern and interest to the public. Six Month Progress Report on Program Objectives for FY 2007-08 4 PROSECUTING ATTORNEY GENERAL PROSECUTION Core prosecution and victim services: 1. Reduce the need to have witnesses testify at Grand Jury and preliminary hearings with continued implementation of information charging. Result is cost savings of preparing and serving witness subpoenas, witness fees and police witness overtime. Achieved. In fiscal year 2007 we information charged 26 cases. 2. Maintain a high level of training for prosecutors and staff in basic and specialized areas of prosecution and promote sharing of information and "best practices" within employees specialized areas of expertise. Achieved. We provided the following training to prosecutors and staff: Completed. Provided the following training to staff: Internet Crimes Against Children Training Wire Training Statewide Prosecutor Training HITeC Task Force Prosecutor Training ICCIU Conference Prosecuting Attorney Staff Annual Meeting Electronic Surveillance Training VASH Conference Annual Meeting of Hawaii Coalition Against Sexual Assault Drug Use in Pregnancy: Mother and Child Children Who Witness Domestic Violence Child Abduction Response Training Interviewing Children About Allegations of Sexual Abuse: Research & Practice Operating A Vehicle Under the Influence of Intoxicant (OVUIII) Training Appellate Advocacy Training West/Southwest Methamphetamine Legislative & Policy Planning Conference NDAA Jury Selection Course Dept. of Health Conference Trial Advocacy Training Street Crimes Seminar Community Capacity Development Office (CCDO) Law Enforcement Conference Crimes Against Children Conference Western States Sexual Assault/Abuse Seminar Final Status Report on Program Objectives for FY 2006-07 1 PROSECUTING ATTORNEY GENERAL PROSECUTION 3`d National Community Prosecution Conference Lifesavers Conference 34`h National Conference on Juvenile Justice Graduated Sanctions in Juvenile Justice: A National Training Asset Forfeiture/OCDEFT Financial Investigations Seminar Suicide and Self Injury Training Cultural Competency Conference Targeted Community Action Plan Lessons Learned Conference Dell Tech Edge Seminar Process Improvement Workshop County Clerical Conference Franklin Covey 7 Habits of Highly Effective People Franklin Covey Achieving Your Highest Priorities 3. Implement electronic generation of case disposition letters to victims. In progress. Electronic generation of case disposition letters to victims is included in the second phase of enhancements to our HITS case tracking system which will be implemented by June 2008. 4. Work with Hawaii County Police Department to develop strategies to reduce and address backlog of prosecution case referrals from HCPD. Achieved. On-site review and assessment of case flow at the Police Department was completed. Strategy developed to electronically review and transfer case files to the Prosecuting Attorney's Office. Project is being implemented in phases. 5. Implement on-site screening project at HCPD to expedite case referral. Progress on the on-site screening project was temporarily delayed due to the relocation of our Hilo office. 6. Initiate investigation on 12 persistent non-support prosecution cases. In progress. Three case investigations were initiated in 2007 following hiring of project staff and establishment of investigation protocols. The unit is making progress this year with 18 investigations initiated so far this fiscal year. Final Status Report on Program Objectives for FY 2006-07 2 PROSECUTING ATTORNEY GENERAL PROSECUTION 7. Intake and charge misdemeanor juvenile cases which is currently being done by the Family Court. Intake and charging of misdemeanor juvenile cases has not yet been transferred to the Prosecutor's Office. The effort will require additional resources that are not currently available. Improvement to the criminal justice system: 1. Secure funding for the Big Island Juvenile Intake and Assessment Center (BIJIAC). Not achieved. Following submission of the feasibility study to the State Legislature a business plan was prepared and submitted to the Office of Youth Services. At this time, no funding source has been identified. 2. Implement Coplink system in Hawaii County. Coplink is an artificial intelligence program that develops leads in unsolved cases. Not achieved. Coplink has not yet been implemented in Hawaii County due to circumstances beyone our control. The effort is still ongoing. 3. Implement Targeted Community Action Plan (TCAP) to address serious and habitual juvenile offenders. Not achieved. Project ended in June 2007 after it was determined that there was not sufficient numbers of the targeted larceny and theft group to warrant commitment of further agency resources to this project. 4. Secure Highway Safety funds for traffic safety initiative. Achieved. Secured $33,644 grant for statewide prosecutor/police training. 5. Coordinate two training/educational workshops to improve the criminal justice system. Achieved. Coordinated the following trainings - - Female Offender Conference, July 14, 2006, Hilo. - OVUII Training, August 10-11, 2006, Hilo. - Trial Practice Training, October 19-22,2006, Lihue, Kauai. - Drug Investigations Training, November 2, 2006, Waikoloa. Final Status Report on Program Objectives for FY 2006-07 3 PROSECUTING ATTORNEY GENERAL PROSECUTION 6. Meet quarterly with the Hawaii County Police Department to discuss joint initiatives, policies, and procedures to improve investigations and prosecutions. Achieved. Meetings have been held with police administration, vice section, traffic, community policing to discuss improvements for investigation and prosecution. 7. Meet monthly with the police, courts, Children's Justice Center, Sexual Assault Nurse Examiners (SANE), Department of Health, service providers and others the improve handling of domestic violence, child abuse and sexual assault cases. Achieved. Office staff participated in regular meetings of the Statewide Coalition Against Domestic Violence, Big Island Coalition Against Physical and Sexual Abuse (BICAPSA), Children's Justice Center Advisory Committee, Child Welfare Services Advisory Committee, Statewide Sexual Assault Legal-Medical Committee, and Domestic Violence Interagency Team (DVIAT). 8. Meet quarterly with Hawaii criminal justice agencies to discuss appropriate interventions and consequences for offenders. Achieved. The Office participated in numerous statewide and islandwide committees which include Law Enforcement Coalition (LEC), Hawaii Prosecuting Attorney's Association (HPAA), State Ad Hoc Committee to Address Ice Issues; Governor's Traffic Safety Advisory Commission, Western Community Policing Center State Advisory Committee, Big Island Drug Court, Gang Task Force, Big Island Criminal Justice Task Force, Mental Health Diversion Task Force, WSIN (Western States Intelligence Network), HIDTA (High Intensity Drug Trafficking Area) and Visitor Aloha Society of Hawaii (VASH). Community initiatives to promote crime prevention through education and collaboration and other efforts: 1. Seek federal funding for Pahoa Weed and Seed project. Objective achieved. Approved to receive $175,000 of federal funding from the Community Capacity Development Office (CCDO) for the Pahoa Weed and Seed project. Final Status Report on Program Objectives for FY 2006-07 4 PROSECUTING ATTORNEY GENERAL PROSECUTION 2. Coordinate two trainingleducational workshops to promote crime prevention and early intervention initiatives. Objective achieved. Coordinated the following - - Intellectual Property Workshop, September 6, 2006, Hilo and January x, 2007 in Waimea - PATHS (Providing Alternative Thinking Strategies) Training, October 13, 2006 - Youth Summit, October, 26, 2006 - Summer Opportunities/Career Expo, March 6, 2007 - Suicide and Cutting in Juveniles Conference, May 30-31, 2007 3. Monthly public education updates. Achieved. Participated in monthly KPUA Community Forums from July 2006 through June 2007 and presented various topics of community concern. Also supported promotion of the Shared Ride Taxi program in December 2007. 4. Complete move to new location at 655 Kilauea Avenue. Achieved in August 2007. After construction was completed in late August, office operation relocated to 655 Kilauea Avenue on September 4, 2007 after only four hours of being closed to the public. 5. Establish CERT training program in office. Deferred. Manpower not available to implement this program successfully. Final Status Report on Program Objectives for FY 2006-07 5 20 PUBLIC WORKS PUBLIC WORKS ADMINISTRATION 1. Monitor divisions and regularly review and update policies and procedures to ensure quality services utilizing available resources as measured by favorable financial status reports 90% of the time. The goal was not met. During the first 6 months of this fiscal year, only 71 % of the quarterly performance reports submitted were favorable, due to the payments of bulk supply and equipment. 2. Communicate Public Works matters with the Mayor and provide information to the community via meetings, use of various media, brochures, press releases, and/or public notices. We anticipate this goal to be met. The first 6 months of this fiscal year, the Director had a total of 345 meetings to discuss Public Works matters and provide information to the community, which included 120 update meetings with the Mayor. In addition, 65 public notices, press releases, electronic distributions, or website postings were done which included information on roadwork and closures. Information regarding construction and consultant contracts are also posted on the County Website. Public Notice advertisements are lower this year, due to the utilization of either map brochures for changes and radio advertisements. 3. Process reimbursement requests for federal projects on a quarterly basis. This goal was met. All projects with qualified expenditures were submitted during first and second quarter on a quarterly basis. Not all reimbursement have been receive due to issues, that needed to be corrected. About 80% of those issues where corrected within 2 weeks of receipt of the returned documents. The other 10 % took more than a month to be resolved to do research or were awaiting approval for increase of grant amounts. 4. Improve the accuracy of purchasing and accounts payable documents, as measured by the number of returned forms. Returned items should not exceed a quarter of a percent (0.25%) of the total requisitions issued. This goal was met. Of the 6,707 invoices and requisitions processed in FRESH, there were 15 returns, needing corrections. Percent of returns is less than .25% of the total issued. Six Month Progress Report on Program Objectives for FY 2007-08 1 PUBLIC WORKS ADMINISTRATION 5. Process paperwork to minimize the time to fill departmental vacancies: ? Administration office will then process the division's requests to fill and submit to Civil Service within 5 working days at least 95% of the time. The goal was met. 100% of the request to fill were submitted to Civil Service within 5 working days. ? Upon receipt of the approved paperwork from Civil Service, the divisions will make the selection to fill their vacant positions within 45 calendar days at least 95% of the time. This goal was not met. 56% of the vacant positions were selected within the 45 days. Although 83 positions were filled during the first and second quarter, there were approximately 48 departmental vacant positions which included the newly formed General Services section, which had positions to be filled by the end of December. 6. Reduce the total department-wide claims due to injury from industrial accidents by 10% through expanded training programs that provide a greater awareness of personal and operational safety. This goal was not met. There were 20 department-wide industrial accidents reported during the first 6 months of the fiscal, giving us an 11% average. 7. Encourage employee participation in any safety related training to have at least one- third of the total departmental employees trained per year. This goal was met. There was 48 % participation of employees either attending or being trained in safety classes. Out of 356 employees, we've had a count of 152 employees that were trained in safety related training during the first 6 months of the fiscal year. That shows that our employees are offered numerous classes, during the year which the employees had taken part of. 8. Process contracts from bid opening to notice of award within 60 calendar days at least 90% of the time. This goal was met. 97% of contracts were processed within 60 calendar days of bid opening date. Six Month Progress Report on Program Objectives for FY 2007-08 2 PUBLIC WORKS ADMINISTRATION 9. Transition the department from a complaint driven orientation to a proactive customer service and safety orientation system within the next 5 years (may require additional resources). In 2006, the department laid the groundwork to convert from a complaint driven to a proactive department by creating a Community Relations section. In 2007, a Public Information and Education Specialist position was established and corresponding funding for this section was included in the department's budget. We established a 24/7 hotline to inform the community of road conditions, detours, and delays. We try to incorporate message boards at the site of major road projects now, which provides information. We also communicated with the community via 60-second radio ads, media releases, public notice ads, roadwork brochures, emails, and website posting. Our goal is to promote the services Public Works offers the community. Online we offer the public easy access to information on projects, environmental assessments, environmental impact statements, forms, dates, times for informational meetings, brochures they can download on building permits, sign ordinances, road work, bridges, and historical maps (for the curious). We produced a West Hawaii roadwork brochure that keeps the community updated each month of ongoing roadwork. Currently, we are working on a traffic safety program and a building brochure. We are revamping the department's websites making them user friendly with easy public access to forms for Public Works services. The department plans to continue this strategy of a proactive plan by expanding the Community Relations section requesting for additional positions and funding in the forthcoming fiscal years. Six Month Progress Report on Program Objectives for FY 2007-08 3 PUBLIC WORKS BUILDING 1. Complete the plan review of 90 % of residential permits within 10 working days. Currently plan review for residential construction is taking between 5-10 working days. 2. Complete 90 % of requested inspections within 4 working days. Inspections are performed within 40 hours of time the request are made. In cases where the inspection can not be made within 48 hours the inspector is calling and letting them know when they can schedule the inspection. 3. Schedule and complete 90 % of routine (non-critical) maintenance and repair requests within 30 calendar days of receipt of request. This goal is being met. Maintenance and repair is meeting or exceeding the90% goal, with work being done in less than the 30 days allowed. 4. Adoption of the 2006 International Building Code and the 2006 International Residential Code. Amendments to the IBC/IRC were being incorporated for adoption, however with the approval of the State Building Code in May 2007 by the Governor, we deferred any further action until the State of Hawaii requires all the counties to be on the most current building code (20061BC/2006IRC). The County of Hawaii Amendments is being used as a reference. The 2006 IBC and IRC will be adopted when the State of Hawaii Code Council approves it. Six Month Progress Report on Program Objectives for FY 2007-08 4 PUBLIC WORKS ENGINEERING 1. Participate in the National Flood Insurance Program Community Rating System and realize a reduce insurance premium rates by June 30, 2008. Currently recruiting a Flood Plain Manager. We have interviewed several applicants but have yet to find a qualified person. 2. Continue to improve/update our Flood Insurance Rate Maps throughout the County of Hawaii. Kaumana Executing contract with Belt Collins to develop Flood Insurance Rate Maps. Palai/ Waiakea Executing contract with Sam Hirota to develop Flood Insurance Rate Maps. Keopu/ Hienaloli Executing contract with Oceanit to develop Flood Insurance Rate Maps. Puna Contracted Airborne 1 and Oceanit to develop Flood Insurance Rate Maps. Waimea Contracted with RM. Towill to develop Flood Insurance Rate Maps for the Puukapu area. S. Kona Working with US Army Corps of Engineers to re-study existing S. Kona Flood Insurance Maps. 3. Continue participation in the State/FHWA Statewide Transportation Improvement Program (STIP). Goal is being met. Current FHWA projects include the Palani Road Improvements, Kawailani Street Improvements, Hilo Roadside Improvements, and the Earthquake Repair projects. 4. Continue working with the Army Corps of Engineers and USDA Natural Resources Conservation Service (MRCS) to develop and construct flood reduction projects. Waiakea Working with ACOE to conduct a feasibility study. Kaumana Working with NRCS to conduct a feasibility study. Palai Working with ACOE to conduct a feasibility study. Keopu/ Hienaloli Working with ACOE to conduct a feasibility study. Six Month Progress Report on Program Objectives for FY 2007-08 5 PUBLIC WORKS ENGINEERING 5. Respond to or process 60% of all time sensitive documents, such as subdivision, change of zone and variance applications, etc. by their stipulated deadline. Goal is being met. 6. Respond to or process 35% of all materials that do not have stipulated deadline such as construction and grading plans, complaints, environmental matters, etc. within four weeks. Goal is being met. 7. Provide same day service for 50% of all permits issued by the Division, including building permits. Goal is being met. Six Month Progress Report on Program Objectives for FY 2007-08 6 PUBLIC WORKS AUTOMOTIVE 1. Support the various County departments/agencies islandwide with repair, maintenance and welding services, and by performing at least 90% of these services by staff (versus contract). Received by staff 1,865 work orders, of which 1,774 were completed or 95%. Contracted out 91 work orders or 5%. 2. Reduce the average monthly repair backlog for the Construction section by 5% from Fiscal Year 05-06. The Construction section did meet their objective. The backlog for repairs decreased by 18 during the period of July 2007 to December 2007. 3. Reduce the average monthly repair backlog for the Automotive section by 5% from previous Fiscal Year 05-06. The Automotive section did meet their objective. The backlog for repairs decreased by 3 during the period July 2007 to December 2007. Six Month Progress Report on Program Objectives for FY 2007-08 7 PUBLIC WORKS FLOOD CONTROL 1. Continue to conduct semi-annual inspections of flood control system. This goal is currently being met. For July to December 2007, the U.S. Army Corps of Engineers inspected various flood control systems, including those in the districts of South Hilo, North/South Kona and Ka`ii. 2. Continue to maintain flood control systems. a. Prevent deterioration of structures by repairing within six months. b. Clear debris such as mud, rocks, branches, etc. from channel within three months. c. Control weed and brush growth by using herbicides and mowing quarterly. This goal is currently being met. For July to December 2007, we continued the maintenance and repair work of various flood control systems, including those in the districts of South Hilo, North Hilo/Hamakua, North/South Kohala, North/South Kona and Ka`u. Six Month Progress Report on Program Objectives for FY 2007-08 8 PUBLIC WORKS ADMINISTRATION 1. Monitor divisions and regularly review and update policies and procedures to ensure quality services utilizing available resources as measured by favorable financial status reports 90% of the time. The goal was not met. This fiscal year, 85% of the quarterly performance reports submitted were favorable, due to office expansions in Building, Engineering, Administration & Traffic (large purchases obscured the results). Building Division, Administration, Engineering & Highways, had felt the effects of the Earthquake in October with increased overtime. Furthermore, vandalized vehicles had also been a cause of unforeseen purchases of vehicles this fiscal. 2. Communicate Public Works matters with the Mayor and provide information to the community via meetings, use of various media, brochures, press releases, and/or public notices. For the most part, this objective was met. This fiscal year, the Director had a total of 389 meetings to discuss Public Works matters and provide information to the community, which included 167 update meetings with the Mayor. In addition, 231 press releases, public notices, electronic distributions, or website postings were done which included information on roadwork and closures. Information regarding construction and consultant contracts are also posted on the County Website. 3. Process reimbursement requests for federal projects on a quarterly basis. This goal was not met. All projects with qualified expenditures were submitted for the first quarter on a monthly basis. Due to staff changes, reimbursements for the second quarter and third quarter were not as consistent. By the fourth quarter, all the reimbursement requests for the fiscal year were sent out, but not yet received. 4. Improve the accuracy of purchasing and accounts payable documents, as measured by the number of returned forms. Returned items should not exceed a quarter of a percent (0.25%) of the total requisitions issued. This goal was met. Of the 15,004 invoices and requisitions processed in FRESH, there were 20 returns, needing corrections. Percent of returns is less than .25% of the total issued. Final Status Report on Program Objectives for FY 2006-07 1 PUBLIC WORKS ADMINISTRATION 5. Process paperwork to minimize the time to fill departmental vacancies: ? By having the divisions submit their requests to fill within 5 working days after receiving a vacancy notification at least 95% of the time. This goal is no longer applicable. Departmental procedures have changed where the divisions no longer handle the requests to fill vacancies. Personnel staff in Administration will now handle those requests and the process is measured in the next goal. ? Administration office will then process the division's requests to fill and submit to Civil Service within 5 working days at least 95% of the time. The goal was not met in this area, only 83% of the request to fill were submitted to Civil Service within 5 working days. Some divisions had requested to hold off sending some their requests to the Department of Human Resources. ? Upon receipt of the approved paperwork from Civil Service, the divisions will make the selection to fill their vacant positions within 45 calendar days at least 95% of the time. This goal was not met. 90% of the vacant positions were selected within the 45 days. Staff changes and training time was a factor. 6. Reduce the total department-wide claims due to injury from industrial accidents by 10% through expanded training programs that provide a greater awareness of personal and operational safety. This goal was met. There were 35 department-wide industrial accidents reported in this fiscal year as compared to 42 in FY 2005-2006. 28 safety classes were offered to the employees. 7. Encourage employee participation in any safety related training to have at least one- third of the total departmental employees trained per year. This goal was met. There was 53 % participation of employees either attending or being trained in safety classes. Out of 318 employees, we've had a count of 169 employees that were trained in safety related training during this fiscal year. That shows that our employees are offered numerous classes, during the year which the employees had taken part of. Final Status Report on Program Objectives for FY 2006-07 2 PUBLIC WORKS ADMINISTRATION 8. Process contracts from bid opening to notice of award within 60 calendar days at least 90% of the time. This goal was met. 97% of contracts were processed within 60 calendar days of bid opening date. Final Status Report on Program Objectives for FY 2006-07 3 PUBLIC WORKS BUILDING 1. Complete the plan review of 90 % of residential permits within 10 working days. We did not meet the 90% but was averaging about 85%. This is primarily due to the shortage of building inspectors and the ability to fill the positions. During the latter part of the fiscal our plan reviewers and supervising inspectors were required to do the field inspection work themselves and so plan reviews fell behind. There were times when plans would come in huge quantities and the plan review shelves were full to capacity. 2. Complete 90 % of requested inspections within 4 working days. This goal was met. Inspectors are required to respond to all requests within 48 hours by either doing the inspections or calling to schedule inspections within 4 working days. 3. Schedule and complete 50 % of routine (non-critical) maintenance and repair requests within 30 calendar days of receipt of request. This goal was met, and in most cases being completed less than the 30 calendar days. 4. Proceed with enhancements to the permit status and tracking of the AKANDA System (building, electrical and plumbing permit application) that will be open to the general public through the intemet in the future. This goal has already been met. Permit status and tracking was open to the general public towards the ending of Fiscal Year 05-06. This information can be obtained through the Real Property Tax Site (click on Property Search, Double click on Parcel Number, Type in parcel number, Click on search, go to and click on Generate Permit Report). Final Status Report on Program Objectives for FY 2006-07 4 PUBLIC WORKS ENGINEERING 1. Establish a public information element for our Flood Plain Management Program. This goal was not met. This effort will be pursued by our new Flood Plain Manager. Position has yet to be filled; currently recruiting. We have interviewed several applicants but have yet to find a qualified person. 2. Provide construction management and inspection capabilities for the Contract Administration Section of the Division. Goal is being met; in the process of filling two more vacant positions. 3. Improve/update our Flood Insurance Rate Maps. Kaumana Executing contract with Belt Collins to develop Flood Insurance Rate Maps. Palai/ Waiakea Executing contract with Sam Hirota to develop Flood Insurance Rate Maps. Keopu/ Hienaloli Executing contract with Oceanit to develop Flood Insurance Rate Maps. Puna Contracted Airborne 1 and Oceanit to develop Flood Insurance Rate Maps. Waimea Contracted with RM. Towill to develop Flood Insurance Rate Maps for the Puukapu area. S. Kona Working with US Army Corps of Engineers to re-study existing S. Kona Flood Insurance Maps. 4. Continue participation in the State/FHWA Statewide Transportation Improvement Program (STIP). Goal is being met. Current FHWA projects include the Palani Road Improvements, Kawailani Street Improvements, Hilo Roadside Improvements, and the Earthquake Repair projects. 5. Respond to or process 60% of all time sensitive documents, such as subdivision, change of zone and variance applications, etc. by their stipulated deadline. Goal is being met. 63% of the applications have been reviewed by the deadlines. Final Status Report on Program Objectives for FY 2006-07 5 PUBLIC WORKS ENGINEERING 6. Respond to or process 35% of all materials that do not have stipulated deadline such as construction and grading plans, complaints, environmental matters, etc. within four weeks. Goal is being met. 37% of all materials have been reviewed and responded to by the deadlines. 7. Provide same day service for 50% of all permits issued by the Division, including building permits. Goal is being met. 60% of the permits arc processed on the same day. 8. Complete County's ADA Curb Cut Implementation plan by June 30, 2007. Bids received to complete plan. However, bids have exceeded budget. Completion of the Implementation Plan will be subject to the timely receipt of additional construction funds. Final Status Report on Program Objectives for FY 2006-07 6 PUBLIC WORKS AUTOMOTIVE 1. Support the various County departments/agencies islandwide with repair, maintenance and welding services, and by performing at least 90% of these services by staff (versus contract). This goal was met. Received by staff 3,307 work orders, of which 3,163 were completed, or 96%. Contracted out 144 work orders or 4%. 2. Reduce the average monthly repair backlog for the Construction section by 5% from previous fiscal year. The Construction section did not meet their objective. The backlog for repairs as compared to FY 2005-2006 remained the same during the period of July 2006 to June 2007, which the average monthly backlog was 26. 3. Reduce the average monthly repair backlog for the Automotive section by 5% from previous fiscal year. The Automotive section did not meet their objective. The backlog for repairs as compared to FY 2005-2006 remained the same during the period July 2006 to June 2007, which the average monthly backlog was 18. Final Status Report on Program Objectives for FY 2006-07 7 PUBLIC WORKS FLOOD CONTROL 1. Continue to conduct semi-annual inspections of flood control system. This goal was met. For July 2006 to June 2007, the U.S. Army Corps of Engineers inspected various flood control systems, including those in the districts of South Hilo, North/South Kona and Ka`u. 2. Continue to maintain flood control systems. a. Prevent deterioration of structures by repairing within six months. b. Clear debris such as mud, rocks, branches, etc. from channel within three months. c. Control weed and brush growth by using herbicides and mowing quarterly. This goal was met. For July 2006 to June 2007, we continued the maintenance and repair work of various flood control systems, including those in the districts of South Hilo, North Hilo/Hamakua, North/South Kohala, North/South Kona and Ka`u. Final Status Report on Program Objectives for FY 2006-07 8 21 RESEARCH D7-C1V~LOP M7C: RESEARCH & DEVELOPMENT AGRICULTURE 1. Protect Big Island's important agricultural lands. a) Work with the State Department of Agriculture in developing incentives to protect important agricultural lands. 10% of this objective has been met. Provided comments to the State Department of Agriculture's proposed incentives for important agricultural lands. Contacted the Deputy Chairman of the Department of Agriculture to offer support with the re£mement of their proposed incentives for important agricultural lands. 2. Expand the market for Big Island products. a) Partner with State and private sector in promoting agricultural products at the local, national and international levels by leveraging County funds at a ratio of at least 1:5. Completion Rate: 50% Funds were awarded for three (3) marketing and promotional programs. Total amount of County funds provided was $14,000, which was used to leverage $26,430 of private funds and $9,000 of State funds, a ratio of $1:2.5. Resulting in a leveraging success rate (actual rate/target rate) = 83%. The following marketing and promotional programs were supported: Big Island Exotic Fruit Poster & Website Enhancement $4,000 Pagaya Promotion $6,000 55` Annual Hilo Orchid Society Show & Sale $4,000 b) Participate in trade shows/trade missions. 100% of this objective has been met. Funding was provided to the Hawaii Export Nursery Association (HENA) for attendance to tradeshows. The following tradeshows were attended during the reporting period: Texas Expo held in Dallas, Texas on August 16 -19, 2007 FarWest Show held in Portland, Oregon on August 23 -25,2007 Garden Market Expo held in Las Vegas, Nevada on September 19 - 21, 2007 CalScape Expo held in Las Vegas, Nevada on September 25 - 28, 2007 Six Month Progress Report on Program Objectives for FY 2007-08 1 RESEARCH & DEVELOPMENT AGRICULTURE c) Encourage the State Legislature to provide incentives to businesses that buy local products. Completion Rate: 0% Big Island Representative Clift Tsuji was requested to introduce HB No. 396 which would require procurement contracts for food operations of state correctional facilities, state hospitals and healthcare facilities and public schools to be awarded to the lowest responsible and responsive bidders, with preference given to the agricultural products raised or grown in Hawaii. HB No. 396 passed second reading in the House in mid-February. It still needs to be heard in the House Finance Committee and since it is the first year of the current biennium, HB No. 396 will carry over to the 2008 Regular Session. There were no actions taken on HB No. 396 during the reporting period because the Legislature was not in session. 3. Advocate private-public partnerships for agricultural research and infrastructure. a) Leverage County funds at a ratio of at least 1:5 for research on agricultural topics of local interest and for agricultural extension programs. Completion Rate: 78% Funds were awarded for twelve (12) research programs. Total amount of County funds provided was $93,099 that was used to leverage $34,810 of private funds and $324,216 of State and Federal funds, a ratio of $1:3.9. Resulting in a leveraging success rate (actual rate/target rate) for agriculture research = 93%. The following agriculture research programs were supported: Effects of Guava Consumption on Goat Reproduction $ 5,000 Yield Potential & Quality of Taiwan & China Oolong Tea $ 8,000 Evaluation of Hawaii Coffee Agroforestry System $11,713 Water Management Technology for High Value Crops $11,959 Marketability of Hawaii Grown Guava $ 3,800 Re-isolation of Micropropagation stocks for cloned papaya $ 5,000 Effect of Season, Location & Age on Digestibility of Grasses $10,800 Conversion of Invasive Species into Charcoal as Potting Media $ 5,000 Big Island Leucosperum Research $ 4,827 Potential Productivity of Corn-based Bioethanol $10,000 Wildfire Best Practices for Farm Plans $12,000 Evaluation of Sweet Potato Cultivars for Fuel Alcohol $ 5,000 Six Month Progress Report on Program Objectives for FY 2007-08 2 RESEARCH & DEVELOPMENT AGRICULTURE Completion Rate: 40% Funds were awarded for four (4) agricultural extension programs. Total amount of County funds provided was $37,000 that was used to leverage $81,900 of private funds and $10,000 of State funds, a ratio of $1:2. Resulting in a leveraging success rate (actual rate/target rate) for agriculture extension program = 84%. The following agriculture extension programs were supported: Food Security Symposium $21,000 Organic Inspector Training $ 5,000 Hawaii Grown Tea Brochure $ 3,000 Hawaii Orchid Growers Association Conference $ 8,000 b) Partner with the private sector in developing agricultural water systems in the Ka'u district. 90% of this objective has been met. The contract for the Phase II of the Ka'u Agricultural Water Project was drafted and submitted to the County Corporation Counsel for review. Expected date for the contract award will be in early March 2008. c) Explore dedication of County lands for agriculture research facility development. 10% of this objective has been met. A meeting was coordinated between the County Property Manager and private business to explore leasing Paauilo lands for a pilot biofuel production research. d) Enhance the agriculture section of the County website to provide available information that enables current and potential farmers to make sound business decisions. 10% of this objective has been met. Discussions were held with the University and pertinent government agencies. Proposed action plan will be submitted in January 2008. Six Month Progress Report on Program Objectives for FY 2007-08 3 RESEARCH & DEVELOPMENT TOURISM 1. To increase the economic contribution of the visitor industry to Hawai'i Island communities by June 2008. 50% of this program objective has been met. One strategy to achieve this objective was to implement an annual tourism marketing campaign aimed at desired consumer and business markets. A contract was executed with the Hawai'i Island Visitors Bureau (HIVB) to support their foundational programs including: advertising (updating and promoting an island- wide events calendar); public relations; and travel trade FAM tours and trade shows. New major market initiatives included outreach to the Convention and Meetings Industry (CMI), kama'aina and neighbor island marketing, and expanded agri-tourism promotions (website, farmers' markets and farm tours). Another strategy to achieve this objective was to support community-based development as a means of generating economic activity island wide, while providing visitors with a greater number and variety of experiences and residents with a vehicle to enhance and enjoy their communities. Thirty-four (34) festivals, events and marketing projects in the niche markets of agri tourism, cultural tourism, eco tourism, edu tourism, health and wellness tourism and technology tourism were awarded County Product Enrichment Program (CPEP) grants in 2007 through a partnership with Hawai'i Tourism Authority (HTA). As a contract component all of the awardees were required to attend at least one HTA sponsored workshop during the year, focusing on capacity building in marketing, public relations, sponsorships, budget creation and grant writing. A sampling of those projects supported include: A Taste of the Hawaiian Range, Aloha Hawaiian Night, Astro Day, the Big Island Hawaiian Music Festival, Hilo Chinese New Year, May Day Lei Day, Honokaa's Western Weekend, Hamakua Alive, Kona Earth Festival, Christmas at Kalukalu, Ka'u Ho'olaule'a, George Na'ope Kane Hula Festival, Waimea Cherry Blossom Festival, and the Big Island Film Festival. Additionally, seventeen (17) projects were awarded grants with COH 2007-08 funds to create additional tourism products including: Aloha Week, Big Island International Marathon, Hawaiian International Billfish Tournament, New Waves at NELHA and the Hilo Inter- tribal Pow Wow. Another strategy was to make the airports more welcoming to arriving and departing passengers. With financial support from the HTA, the County of Hawaii entered into contract with the Department of Transportation's Airports Division to provide entertainment at Kona and Hilo airports from July through December 2007. This contract will be continued directly between the HTA and DOT-Airports beginning in 2008. Six Month Progress Report on Program Objectives for FY 2007-08 4 RESEARCH & DEVELOPMENT TOURISM 2. To make positive contributions to the quality of life for residents such as putting "community first", helping to ensure communities retain their sense of place including recognizing multi-cultural diversity, providing increased business opportunities, and providing workforce opportunities by June 2008. 50% of this objective has been met. One strategy to achieve this objective was to support local businesses and producers to better promote their local products and activities to visitors and members of the visitor industry. One-on-one support and introductions of local businesses to visitor industry members has been provided as requested, as well as providing greater opportunities for local businesses to showcase their products at county supported festivals and events. Another strategy was to encourage coordination, collaboration and improvement in public transportation services for both residents and visitors. Through Other Product Development funds provided by HTA, it was possible to partner with the Mass Transit Department to create a Hele-On Marketing Campaign. This campaign will focus on the development of color route maps and timetables for all fifteen routes island-wide, the development of a stand- alone website linked to visitor industry stakeholders, and a public relations campaign to encourage greater ridership on under-utilized routes. 3. To increase communication, interaction, and understanding between stakeholder groups, especially between residents and the visitor industry by June 2008. 50% of this objective has been met. One strategy to achieve this objective was to enhance the awareness and understanding of the Hawaii Island Tourism Strategic Plan (TSP), particularly highlighting the opportunities and future success of community based projects. The Tourism Program was active in attending industry meetings hosted by HTA, HIVB, island Chambers of Commerce, Destination Hilo, Destination Kona Coast and other community, visitor industry and business association to work on building stronger partnerships between the various organizations. Electronic copies of the TSP were sent to industry stakeholders, and the document was placed on the county and HIVB member websites. Hard copies of the plan have been distributed to interested community members at workshops and meetings sponsored by the county and the department Six Month Progress Report on Program Objectives for FY 2007-08 5 RESEARCH & DEVELOPMENT TOURISM 4. To maintain and improve visitor satisfaction with their experience on Hawai'i Island by June 2008. 50% of this objective has been met. One strategy to achieve this objective is to advocate for and support the development of a means of educating visitors prior to or upon arrival on basic information that will enhance their safety, enjoyment and understanding of local and Hawaiian culture and natural resources. On-going projects include the implementation of the Waipio Ranger Program to inform guests about the safety, rules and requirements and cultural significance of the Waipio Valley; the Reefteacher Program at Kahalu'u Bay; and placed a 7% minute Reef Etiquette Video on Big Island TV which runs 8 times a day. Another strategy is together with the community development efforts described in Objective 1 is to support the development of consistent accurate signage to provide easy directions and identify communities, historical sites and dangerous areas as well as provide interpretive methods to educate and enhance cultural, natural and historic sites. --Interpretive signs and panels have been installed at Kahalu'u Bay, at historic tsunami impact sites in East Hawaii, and are in the development stage on numerous other signage and interpretation projects. Another strategy is to support efforts to increase safety and security for visitors and residents at public places such as beach parks, events and cultural sites. The Tourism Program continues to be strong partners with both the East and West Hawaii VASH programs, which help the visitors who have been the victims of crime or trauma during their stay. Also a security patrol program was funded for Isaac Hale Beach Park (in concert with Parks and Recreation), and funding support for additional visitor safety and security information in brochures and on signage at Kahalu'u Bay and Waipio Valley. Another strategy is to support the development of a process by which visitors can access information in case of emergencies and natural disasters. Working in partnership with the Hawaii Island Visitors Bureau, updates on lava activities have been initiated on visitor information websites and announcement have pro- actively been sent out to the industry during earthquakes, tsunami warnings, and hurricane warnings. Six Month Progress Report on Program Objectives for FY 2007-08 6 RESEARCH & DEVELOPMENT TOURISM 5. To reinforce authentic Hawaiian culture ensuring the foundation of our unique sense of place and appropriate recognition of our host culture by June 2008. 50% of this program objective has been met. One strategy to achieve this objective is to support cultural tourism initiatives through CPEP and other county funded programs (identified in #1). A number of culturally sensitive visitor programs have been created including Hawaiiana Live at the Palace Theater; Wailea Village Historic Preservation Community's Celebrate Hakalau events; the Queen Lili'uokalani Festival; the King Kalakaua Festival; Pu'u Honua O Honaunau's Cultural Festival and Annual Programming; and the Kamehameha Day Celebration in North Kohala. Additionally the airport greetings program at the Kona and Hilo airports provided authentic cultural entertainment at both air entry points to Hawaii Island. 6. To support the enhancement and maintenance of the natural resources of Hawai'i Island by June 2008. 50% of this objective has been met. One strategy to achieve this objective is to support programs such as the Waipio Ranger Program and the Reefteacher Program at Kahalu'u Bay. The Tourism Program worked in concert with the Hawaii Tourism Authority's, Natural Resources Advisory Group to conducted site visits and analysis at visitor pinch points (such as Kealakekua Bay) to determine the best ways to communicate local values and respect for the `aina while addressing increasing demand from visitors and residents. 7. To establish and implement an oversight mechanism for ensuring the implementation of the Hawai'i Island Tourism Strategic Plan by June 2008. 50% of this objective has been met. The Department of Research and Development has taken the lead on this effort by determining the make-up of an oversight committee, distributing the plan to tourism industry stakeholders, and using the TSP as a benchmark when reviewing applications submitted in both the CPEP and the Department's annual award processes. Six Month Progress Report on Program Objectives for FY 2007-08 7 RESEARCH & DEVELOPMENT ECONOMIC DEVELOPMENT 1. Administer the Enterprise Zone (EZ) Program and coordinate with the Department of Business, Economic Development and Tourism (DBEDT) for the dissemination of EZ information and to promote the enterprise zones via meetings and literature. Increase number of businesses by ten (10) percent by June 2008. Completion rate: 80% As of June 30, 2007, a total of 49 Hawaii Island Businesses participated in the Enterprise Zone Program. Three (3) businesses completed their seven years of participation and four (4) new businesses enrolled in the program by December 31, 2007 or 80% of the projected five new businesses for the year. On December 12, 2007, the Governor signed the County's expansion application of the Hilo-Puna and North Kohala Enterprise Zones. The expansion added Volcano Farm Lots which is bordered by Hawaii Volcanoes National Park boundary to the Pu'u Maka'ala Natural Area Reserve boundary, to the existing Hilo-Puna Enterprise Zone; and the area bordered by Kohala Mountain Road, Mamaewa Gulch, Kawaihae Road, Akoni Pule Highway and Spencer Beach Park Road to the existing North Kohala Enterprise Zone. 2. Provide funding to three (3) organizations for economic development projects, funding will be matched dollar for dollar by funding from other sources. Completion rate: 167% Funding was provided to the following organizations: Kona-Kohala Chamber of Commerce: for "The Source" - a data book and business directory Hawaii Guava Growers Cooperative: to develop and print marketing brochures for use as a marketing tool to improve the marketability of Hawaii grown guava and its derived products. Ka'u Coffee Growers Cooperative: to continue the implementation of the Ka'u Coffee Marketing Development Program. Makuu Farmers Association: for the Annual Keaau Christmas Parade in Keaau, which supports the business establishments and assists in building a sustainable Kea'au community. Micronesians United - Big Island: with partial funding to build capacity and leadership to fulfill its mission, which includes increasing the self-reliance of Micronesian families through the development of employment, entrepreneurial, and other economic development opportunities. Six Month Progress Report on Program Objectives for FY 2007-08 8 RESEARCH & DEVELOPMENT ECONOMIC DEVELOPMENT 3. Partner with other organizations in workforce development projects and provide funding to two (2) organizations by June 2008. Completion rate: 100 % Maku'u Farmers Association was provided with partial funding to deliver youth entrepreneurship training, including education in development of the individual, and leadership skills. AstroDay Institute was provided with partial funding to develop a Hilo Youth Robotics program for the development of a technologically literate workforce that will meet the needs of technologically-based industries and corporations. 4. Provide technical assistance and funding for two (2) projects in support of cultural and /or the Hawaiian Heritage Corridor Programs by June 2008. Completion rate: 100% Provided Big Island Resource Conservation & Development, Inc. partial funding to enable People Out Supporting Hilo (POSH) to promote downtown Hilo as the cultural capitol of Hawaii Island through the implementation of festivals, events, and promotions. Na'alehu Main Street completed their Naohulehua Historical Gardens Project in Ka'u, which created display boards and signage to tell the story of the church remnants that was built by the Sacred Heart Fathers and Catholic Missionaries from France and Belgium in 1864, the earthquake of 1868, and a garden that features many native endangered Hawaiian plants for residents and visitors to enjoy. 5. Provide information on the economic impact of the health sector in Hawai'i County by June 2008. Completion rate: 25% Initiated a discussion with the Hawai'i State Office of Rural Health and the National Center for Rurl Health Works to conduct a study on the Economic Impact of the Medical Profession in Hawaii County. Six Month Progress Report on Program Objectives for FY 2007-08 9 RESEARCH & DEVELOPMENT ECONOMIC DEVELOPMENT 6. Publish a booklet on promoting the island in a values-based context by June 2008. Completion rate: 50% A contract and first draft of the Hawaii County Resource Guide to provide information to visitors, prospective residents, businesses, and visitor industry professionals has been completed. Six Month Progress Report on Program Objectives for FY 2007-08 10 RESEARCH & DEVELOPMENT ENERGY 1. Represent the interests of Hawai'i County in HELCO's Integrated Resource Planning process, in PUC dockets, at the Hawai'i State legislature, at the Natural Energy Lab of Hawaii Authority and the Hawaii Energy Policy Forum. 50% of this objective has been met. All Hawaii Electric Light Company (HELCO) Integrated Resource Planning (IRP) working group meetings were attended to date. The IRP process is mandated by the State regulatory agency, the Public Utility Commission (PUC). The purpose of IRP is to strategically plan the electrical generation requirements needed to meet future electrical growth for both a five-year and twenty-year period. The five-year plan is more action oriented, designed to implement action-items quickly. The twenty-year plan is long-term to allow the development of power plants, which can take upwards of ten years to get the necessary regulatory approval and permitting as well as to design, build, and commission. The County has been granted intervention status by the Public Utilities Commission (PUC) in the Intragovernmental Wheeling Docket. The Intragovernmental Wheeling Docket was initiated by the PUC in mid-2007. The docket seeks to determine the viability of allowing government institutions to buy or use power generated from other sources than the utility (HELCO). For example, today, the County could not install a waste-to-energy facility near its Hilo landfill and use that power at its facilities across the Island. Wheeling would allow this. The County would still have to pay a to-be-determined fee to HELCO for the use of its transmission and distribution lines to move the power to the desired location(s). County Corporation Counsel has attended Wheeling Docket meetings and participated in related conference calls. All Natural Energy Laboratory Hawaii Authority (NELHA) Board meetings were attended to date. The Energy Coordinator sits on the Board of NELHA on behalf of the Mayor. The purpose of the Board meetings is to determine long- term strategic plans, approve/disapprove new leases and fees, and determine the annual performance bonus for the Executive Director. All Hawaii Energy Policy Forum meetings were attended to date including the new transportation working group meetings. County Mass Transit is participating in the transportation working group meetings as well. The Policy Forum was created to assist the Legislature determine appropriate legislation as it pertains to energy consumption and generation in the transportation and electric generation sectors. Topics of legislation range from greenhouse gas concerns, renewable energy, and energy efficiency. Six Month Progress Report on Program Objectives for FY 2007-08 11 RESEARCH & DEVELOPMENT ENERGY 2. Maintain County energy emergency preparedness plans consistent with those of the State of Hawaii. 50% of the objective has been met. The Energy Coordinator provided Department of Business, Economic Development and Tourism (DBEDT) with comments related to the draft State of Hawaii Energy Emergency Preparedness Plan. To date the State's Plan has not been completed. The County is waiting for the State to complete its Plan prior to updating the County Plan, because of the need to follow the State's updated protocols. 3. Assist Hawaii County Civil defense during energy emergencies and attend meetings of the Governor's Energy Emergency Preparedness Advisory Council and the Hawaii State Energy Council. 50% of the objective has been met. All Hawaii State Energy Council meetings have been attended to date. The purpose of the Energy Council is to coordinate energy emergency preparedness training as well as actual emergencies. The Department of Research and Development assisted Hawaii County Civil Defense during preparation for Hurricane Flossie in August 2007. There was no damage to the Island's energy infrastructure from the hurricane. 4. Update the energy section of the Hawai'i County Building Code and attend meetings related to the Community Development Plan process. 50% of the objective has been met. All Kona Community Development Plan (KCDP) - Energy Working Group meetings have been attended to date. The Energy Coordinator provided the Planning Department contractor with a final draft KCDP-energy report. One of the recommendations of the completed Hawaii County Energy Sustainability Plan is the update of the County energy code. The Energy Coordinator attended all energy code related meetings with County staff, Council Council, and DBEDT to date. Six Month Progress Report on Program Objectives for FY 2007-08 12 RESEARCH & DEVELOPMENT ENERGY 5. Monitor energy savings resulting from retrofits carried out by performance contracts at the Hilo Public Safety Building and Kona Police Station. 50% of the objective has been met. The performance contract for the Hilo Public Safety Building and Kona Police Station is in the sixth year of a ten-year agreement. The cumulative savings to date are $1,201,274. 6. Coordinate with the Department of Public Works to ensure LEED certification of the West Hawai'i Civic Center. 50% of the objective has been met. All WHCC energy related meetings with County staff have been attended to date. The Energy Coordinator continues to work with the Department of Public Works (DPW) to assist in developing acceptable Request for Proposal language for a solar photovoltaic installation on the proposed WHCC. 7. Complete the County of Hawaii Energy Sustainability Plan and initiate its implementation. 50% of this objective has been met. The Hawaii County Energy Sustainability Plan was completed in October 2007. A number of presentations of the Plan were given to the public, Administration, and County Council. Implementation of the Plan has commenced. 8. Ensure all new County of Hawaii facilities are LEED certified and include the installation of solar photovoltaic power. 50% of the objective has been met. The proposed WHCC will have Leadership in Energy and Environmental Design (LEED) certification as part of its specifications. 9. Ensure the Hawaii County Building remodel includes solar photovoltaic power. 50% of the objective has been met. It is the intention of DPW to install a PV system on the remodeled County Building following completion of the remodel. Six Month Progress Report on Program Objectives for FY 2007-08 13 RESEARCH & DEVELOPMENT HAWAII COUNTY RESOURCE CENTER Information Resources Program 1. Add/edit departmental records into the State of Hawai'i Records Report System to comply with the Uniform Information Practices Act by June 2008. 10% of this objective has been met Records Report System To simplify compliance with this legislative mandate, the Office of Information Practices (OIP) developed the Records Report System (RRS). The internet-based RRS is accessible to anyone with internet access. Agencies are able to enter their reporting information and to generate RRS reports directly from the internet. The project has been delayed due to technical, logistical and state personnel vacancies/changes. 2. Collect statistical information for the County of Hawai `i Data Book by June 2008. 50% of this objective has been met The County of Hawaii Data Book contains a collection of statistics on social and economic conditions of Hawaii County. Selected data for component counties and the state is also included. It covers a wide variety of topical areas, including: Agriculture, Business, Communications, Education, Employment, Energy, Geography, Law Enforcement, Population, Transportation, Vital Statistics & Health, and much more. Businesses, academic institutions, government agencies, libraries, and the general public finds this Data Book to be a rich compendium for statistical reference as well as a guide to other valuable statistical publications and resources. The County of Hawaii Data Book is compendium for statistical reference as well as a guide to other valuable statistical publications and resources. The County ofHawai'i Data Book is published in hard copy on a biennial basis and updated in electronic format annually. Six Month Progress Report on Program Objectives for FY 2007-08 14 RESEARCH & DEVELOPMENT HAWAII COUNTY RESOURCE CENTER 3. Compile monthly economic data (showing previous year comparisons) and distribute to interested parties as the County of Hawai `i Statistics; provide accessibility via County of Hawai`i's web site: http://co.hawaii.hi.us/info/stats.html 50% of this objective has been met. The County of Hawaii Statistics provides a look at some of the county's leading economic indicators used to determine business cycles and forecasting. The data collected and reported on a monthly basis include: Building Permits, Visitor Arrivals, Hotel Occupancy, Labor Force, Gasoline Consumption and Tax Collections. Utilizing this data allows users to enhance planning efforts and make intelligent financial decisions by analyzing and evaluating past and present data, in order to predict tomorrow's economic trends and outcomes. 4. Fulfill research and informational needs of the County through the acquisition and maintenance of relevant research materials. 50% of this objective has been met Collection development of the Information Resources Program (IRP) involves the process of planning and building a useful and balanced collection of library materials over a period of time. It is based on an ongoing assessment of the information needs of the library's clientele, analysis of usage statistics, and is usually constrained by budgetary limitations. The IRP provides a full range of information services in support of the promotion and economic development of Hawaii Island. 5. Maintain an index of articles of interest to, and in support of departmental programs, and generate an annual subject index of articles affecting Hawaii County by June 2008. 50% of this objective has been met The NewsFile Index is an in-house newspaper index that provides efficient access to the selective indexing of four local newspapers: Hawaii Tribune Herald, Honolulu Advertiser, West Hawaii Today and Pacific Business News. The NewsFile indexes articles of interest to, and in support of, departmental activities and of the county in general and is updated on a daily basis. Sias Month Progress Report on Program Objectives for FY 2007-08 15 RESEARCH & DEVELOPMENT HAWAII COUNTY RESOURCE CENTER 6. Maintain the Library Information System (LIS) database by classifying and cataloging library materials. Work with Department of Data Systems to convert LIS system from Wang to library software by June 2008. 25% of this objective has been met The Information Resources Program (IRP) is responsible for classifying and cataloging resource materials and for adding and deleting entries in the Online Library Application (OLA) database. The OLA is an online library catalog that centralizes the holdings of thirteen (13) county departmental collections. Classifying and cataloging of library materials backlogged due to time constraints and other projects being given higher priority. 7. Provide research assistance to fulfill the data requirements of grant proposals. 50% of this objective has been met The Information Resources Program (IRP) assists grant writers in the community by providing the statistics needed to support grant proposal applications. Much of the time census data is used to support the existence of the problem or issue proposed in the needs assessment statement. The IRP provides census and other information that is directly related to the problem addressed by the proposal. 8. Publish County of Hawai'i Data Book 2006 by November 2007. 100% of this objective has been met The 2006 County ofHawai'i Data Book was printed in-house in November 2007 and distribution was completed in December 2007. Data Book purchases from the general public continues and in-house printing will continue on an as-needed basis. 9. Respond to requests for statistical, reference and program information daily and on demand. 50% of this objective has been met The Information Resources Program (IRP) strives to meet the information needs of the department, other county departments, state agencies and the general public by providing expert assistance, access to information sources in various formats, and retrieval and use of information. Assistance is provided when and where it is needed, whether in-person, by telephone, or electronically via email. Six Month Progress Report on Program Objectives for FY 2007-08 16 RESEARCH & DEVELOPMENT HAWAII COUNTY RESOURCE CENTER 10. Review and update brochure: A-Glimpse-At Hawai'i's Big Island, provide accessibility via County of Hawai`i's web site by June 2008. 50% of this objective has been met A-Glimpse-At Hawaii Island brochure provides an overview of local physical, social, cultural and economic conditions of Hawaii Island. It covers topics such as: Population, Tourism, Agriculture, Health, Education, Science and Technology, Government and others Six Month Progress Report on Program Objectives for FY 2007-08 17 RESEARCH & DEVELOPMENT HAWAII COUNTY RESOURCE CENTER Capacity Building Program 1. To increase collaboration within Hawaii Island communities, between communities, and between Hawaii County government and Hawaii Island communities. 50% of this objective has been met. HCRC staff met and collaborated with 374 community and government partners and spent 810 personnel hours to convene, organize, and implement community based collaboration and capacity building services. • Increase facilitation capabilities among community organizations in all Hawaii Island districts by 20 training representatives from 80 organizations) between July 1, 2007 and June 30, 2008. 62.5% of this objective has been met. HCRC sponsored 8 Basic Facilitation Trainings with 98 participants representing roughly 50 organizations. • Increase facilitation capabilities among county departments by 20% (training 20 county government staff) between July 1, 2007 and June 30, 2008. 100% of this objective has been met. 79 County of Hawai' i personnel attended the Basic Facilitation Trainings. • Increase Community Readiness Program activities in 4 additional judicial districts: Hamakua, North and South Hilo, and Ka'u between July 1, 2007 and June 30, 2008. 75% of this objective has been met. HCRC increased activities relating to Community Readiness Program. Five (5) trainings in South Hilo, one (1) training in North Hilo, and two (2) trainings in Ka'u was organized and delivered. Six Month Progress Report on Program Objectives for FY 2007-08 18 RESEARCH & DEVELOPMENT HAWAII COUNTY RESOURCE CENTER 2. To increase funding of Hawaii Island communities and Hawaii County departments. 35% of this objective has been met. From July 1st to December 31" 2007, HCRC expanded the grant search network through the eCivis subscription service and increased opportunities for Hawaii Island communities to apply for additional funding. 1/1/07 to 7/1/07 to % change from eCivis - Indicator 6/30/07 12/31/07 6/30/07 to 12/31/07 (a) Number of subscribers 266 337 26.692% increase (b) Number of login to eCivis 319 542 70.000% increase (c) Number of grants 29 101 248.276% opportunities routed increase (d) Number of grants 2,756 3,264 18.433% opportunities viewed increase (e) Number of grants 164 189 15.244% opportunities saved increase • Increase County of Hawaii grant income by 5% between July 1, 2007 and June 30, 2008. 25% of the objective has been met. Baseline data is being gathered to identify County of Hawa? i grant income. • Increase the capacity of Hawaii Island community organizations in all districts to identify and apply for grant funding by 50% (based on 400 nonprofit organizations on Hawai'i Island, approximately 120 organizations currently have the capacity to identify and apply for grant funding. A 50% increase of this capacity would mean training 60 organizations more in grantsmanship) between by June 30, 2008. 50% of the objective has been met. 3 capacity building trainings relating to grant funding were organized. 36 participants representing 30 organizations attended these trainings. Six Month Progress Report on Program Objectives for FY 2007-08 19 RESEARCH & DEVELOPMENT HAWAII COUNTY RESOURCE CENTER 3. To increase civic engagement in Hawai'i Island communities 42.5% of the objective has been met. The total of 616 participants attended activities relating to civic engagement. HCRC staff committed 94.5 hours to convene, collaborate, and implement meetings relating to civic engagement. HCRC sponsored, co-sponsored, or provided logistical support to 14 community planning meetings and HCRC staff attended 20 pre-planning meetings • Effectively sustain CDP involvement in the districts of South and North Kona, South and North Kohala, and Puna involving 5% of the population in CDP implementation and the development of local governance by June 30, 2008. 25% of this objective has been met. HCRC team sustained resident awareness and involvement in 4 CDP processes through 4 community liaisons. All CDP processes are still in the planning phase. • Increase knowledge of civic engagement in all districts of Hawai'i Island by the end of 2008 by conducting seminars on civic engagement in all districts with an emphasis on the districts engaging in the Community Readiness Program. 60 % of this objective has been met. Three (3) seminars on Climate Change Roadshow were organized in South Hilo and Puna. The seminars promoted dialogue and how citizens can engage in promoting transition towards a sustainable future through civic engagement. HCRC is currently assessing feasibility of bringing civic engagement (direct democracy) experts to Hawaii Island for several seminars. 4. To increase assets for Hawai'i Island Families 17.5% of this objective has been met. HCRC is contracting with Hawaii Alliance for Community Based Economic Development (HACBED) to formally begin the asset building initiative, Ho'owaiwai, in March 2008. Six Month Progress Report on Program Objectives for FY 2007-08 20 RESEARCH & DEVELOPMENT HAWAII COUNTY RESOURCE CENTER • Increase the number of County sponsored Volunteer Individual Tax Assistance (VITA) sites on Hawai'i Island to four by the end of 2008. 25% of this objective has been met. HCRC staff and liaison convened or attended six meetings to discuss how to increase VITA sites. • Increase the number of Hawai'i Island residents applying for and receiving the Earned Income Tax Credit (EITC) by 20% by the end of 2008. 10% of this objective has been met. There are no data available to determine how many residents will potentially apply or receive EITC credit during the 2007 tax season but we have established communication with local sponsors to gather this information by end of 2008. • Research poverty on Hawai'i Island by end of 2008 10% of this objective has been met. The contractor HACBED will initiate research efforts related to poverty during the second half of fiscal year 2007-08. • Develop additional components of HCRC's Asset Building Program by the end of 2008. 25% of this objective has been met. HCRC, HACBED, and other collaborating agencies are preparing initial assessment and organization to conduct research on poverty and asset building in Hawaii Island. 5. To increase leadership capacity in Hawaii Island communities and Hawaii County department. 55% of this objective has been met. The leadership capacity in Hawaii Island communities and Hawaii County departments continue to be increased through various trainings and forums for dialogue. Six Month Progress Report on Program Objectives for FY 2007-08 21 RESEARCH & DEVELOPMENT HAWAII COUNTY RESOURCE CENTER • Increase understanding of facilitative leadership in county departments and community organizations in all districts by 50% (by training one member of each County department and agency by the end of 2008. 60% of this objective has been met. HCRC sponsored eight (8) Basic Facilitation Trainings with 98 participants representing roughly 50 organizations. • Increase the leadership capacity of 5 community leaders per district (for a total of 45 leaders) by the end of 2008. 50% of this objective has been met. Six(6) Leadership Development Training Design Team Meetings were organized in 5 districts with participation of community leaders from all nine (9) districts. 6. To increase community disaster readiness in Hawai'i Island communities 86% of this objective has been met. Community disaster readiness in Hawaii Island communities are increasing from the CERT training conducted in close partnership between Civil Defense, Fire Department and Department of Research and Development, Hawaii County Resource Center. • Increase the level of community readiness by 25% by the end of 2008 100% of this objective has been met. Five (5) Community Emergency Readiness Trainings (CERT) were organized in collaboration with Civil Defense and Fire Department. A total of 104 residents participated in 27 hours of CERT training. • Establish effective communication network within communities and between government and communities by the end of 2008. 80% of this objective has been met. HCRC provided promotional and logistical support for these trainings. Flyers for CERT trainings were created and distributed (1,030 flyers). More flyers and network of 104 CERT trained residents will continue to expand the communication network. Six Month Progress Report on Program Objectives for FY 2007-08 22 RESEARCH & DEVELOPMENT HAWAII COUNTY RESOURCE CENTER • Establish a functioning network of all agencies and organizations working in the area of community disaster readiness by the end of 2008. 80% of this objective has been met. A strong network of agencies and organizations working in the area of community disaster readiness is currently being established. Informational brochure explaining four Disaster Preparedness Training Services funded through the State of Hawaii Citizen Corps Council was designed and created by Resource Center Specialist. This effort required communication between State Department of Health, County of Hawaii agencies and civil society organizations. Civil Defense printed 10,000 brochures and HCRC distributed 2,160 brochures across all nine districts of Hawaii Island. Six Month Progress Report on Program Objectives for FY 2007-08 23 RESEARCH & DEVELOPMENT FILM 1. Market, promote, and advertise the Big Island nationally and internationally to build a more vital film industry: Completion Rate: 50% * Collaborate with the Film Offices of the Hawaiian Islands (FOHI) Two meetings of FOHI were attended in Honolulu, one in September and one in December. * Participate in trade shows, festivals and conferences pertaining to the industry The annual Cineposium Internationl Conference was attended August 26- 30 2007, in Santa Fe, New Mexico. The Big Island Film Office played a key organizational and planning role in the 27th annual Hawaii International Film Festival screenings, Q&A sessions, and receptions held in Hilo and Kona in late October and early November. The Big Island Film Office began planning for the 1st annual Chinese Film Festival to be held as part of the Chinese New Year Festival to be held in Hilo. The Big Island Film Office began planning for a Visiting Artists Program featuring acclaimed documentary filmmaker Alanis Obomsawin. * Continue upgrades of the Film Office website Several important improvements were added to the web site during this period, including the taking of many new digital photos of locations around the island and the creation of two new albums. Significantly, a decision is very near on moving both web hosting and maintenance to a County server. 2. Provide support services to local, national and international productions: Completion Rate: 50% * Host/assist in coordination of familiarization and scouting tours A familiarization and orientation meeting was held with Vicki Gabor, VP Production Finance with Walt Disney Studios. A site visit was made to a private property in Pahoa which led to the taking of digital photos of the property and the creation of a new album on the Locations Library section of the web site. Six Month Progress Report on Program Objectives for FY 2007-08 24 RESEARCH & DEVELOPMENT FILM * Assist projects before; during and after on-island production: A total of 46 productions were issued permits for filming during this period, including the blockbuster feature film, Indiana Jones and the Kingdom of the Crystal Skull. Many visits to the set were made during the filming of Indiana Jones in Hilo. A set visit was made to Relapse, the student feature film produced by the University of the Nations in Kona. Six meetings with filmmakers and production companies were held in the Kona office and several trips were taken to Hilo to meet with many film- makers there. 3. Work to grow the infrastructure of the Big Island Film Industry: Completion Rate: 50% * Develop inroads with educational entities Good contacts and working relationships were established with the Director of the UH Hilo Conference Center, the Executive Director of the East Hawaii Cultural Center, and the directors of the Kea'au Youth Business Center, a partnership between the Bay Clinic in Kea'au, Kea'au High School, and Hawaii Community College. Programs for students and filmmakers are being planned with these groups. Good contacts were developed with the director of Pacific New Media at the UH-Manoa, (their educational outreach program) and work began to organize a Visiting Artist program here in Hilo with the cooperation of Pacific New Media. * Work with private sector in Hawaii and off-shore Good ongoing relationships have been established with various media, trade, and trade publishing companies, including the Hollywood Reporter, P3 Update Magazine, Hawai'i Film and Video Magazine and their Media Index, the Association of Film Commissioners International (AFCI), and the Association of Independent Commercials Producers (AICP). Six Month Progress Report on Program Objectives for FY 2007-08 25 RESEARCH & DEVELOPMENT FILM * Garner support from industry organizations The Big Island Film Office initiated the idea of sponsoring a dinner meeting with the key and top group of senior television production executives in Hollywood, a group of production executives representing the major television broadcast, network, and cable companies who "green light" production decisions in the areas of series, movies-of-the week, limited series, comedies, drama, reality programming, etc. This was a "first ever" meeting with this group, and it was done in collaboration with the Film Offices of the Hawaiian Islands and The Hollywood Reporter. It was a special occasion that allowed the Film Offices t better market state locations for filming and to explain and heighten awareness of Hawaii's new (July, 06) and highly competitive tax rebate program. Close affiliation has been established with the Hawai'i International Film Association, the leading group based in Honolulu that supports production from Japan. The Big Island Film Office played a key sponsorship and supporting role in the planning and organization of the 3rd annual Big Island Youth Video Contest: Alternatives to Drugs. Work with Na Leo O Hawai'i and other school and community partners to deliver this program. Several meetings were held during this timeframe to begin the program for this year. 4. Support the growth of the film industry on the Big Island through collaboration with the community: Completion Rate: 50% * Participate on industry boards and in industry organizations The Big Island Film Office is a member in good standing with the Film Offices of the Hawaiian Islands (FOHI), the Hawaii Film and Entertainment Board (HFEB), and the Association of Film Commissioners International (AFCI). Regular and frequent contact is maintained with other industry organizations including the Association of Independent Commercials Producers, HIFA, and the various guilds and labor unions based in Honolulu, including the Screen Actors Guild, IATSE Local 665, Teamsters Local 996, and others. Six Month Progress Report on Program Objectives for FY 2007-08 26 RESEARCH & DEVELOPMENT FILM * Provide interviews to numerous media The Big Island Film Office provided news and interview information to all major local news outlets during the production of Indiana Jones. Interviews were held with the Hilo Tribune-Herald, West Hawaii Today, Hawaii Island Journal, North Hawaii News and the Honolulu Advertiser. Production and activity updates on Big Island happenings were provided on a regular basis (once or more a month) to Hawaii Film and Video Magazine. * Educate the community by speaking at functions, giving interviews to newspapers and magazines and by issuing press releases Prepared press and other information to the County "Hawai'i County News," and other outlets regarding Indiana Jones. Wrote news copy and took photos for two articles that appeared in Hawaii Film and Video Magazine. One article covered a visit to the summit of Mauna Kea by the State Film Commissioner and the Big Island Film Office. The other article dealt with a "wrap party" for local production people who worked on Indiana Jones. Planned and organized a 2 hour Big Island Film Office Seminar titled, "Perspectives from Filmmakers: Where Are We Today, Where Can We Be Tomorrow." Several filmmakers and representatives of local organizations gave their views and perspectives on production activity on The Big Island. As Film Commissioner, I also delivered several minutes of remarks giving an overview of production issues, challenges, and trends. A crowd of close to 100 attended this very successful meeting held in Waimea at Anna Ranch. Delivered a series of 3 one hour presentations to careers classes at Kealakehe High School about film production and about the role, function, and challenges of the film office. Participated in a series of radio interviews (KWXX, B97, KAPA) to promote the Hilo and Kona screenings of the Hawai'i International Film Festival. Organized and participated in a press briefing and "meet the new editor" industry party for Hawaii Film and Video Magazine. Copy and photos of this event are in the latest edition of the magazine, which highlights production on The Big Island. The Film Office delivered remarks about acting and about film production and careers at a 3 hour Workshop in Acting sponsored by Focus International, one of the island's major talent and casting agencies. Six Month Progress Report on Program Objectives for FY 2007-08 27 RESEARCH & DEVELOPMENT AGRICULTURE 1. Protect Big Island's important agricultural lands. a) Encourage the passage of an ordinance that will prevent the conversion of prime and unique agricultural lands to non-agricultural uses. 100% of this objective has been met. The General Plan Interim amendments ordinance No. 06-153 passed on November 29, 2006 and took effect on December 7, 2006. This plan contained the Land Use Pattern Allocation Guide (LUPAG) map that identified and established the boundaries of the important agricultural lands. The plan contained goals and policies that protects important (which include prime lands) and unique agricultural lands. b) Work with Planning Department to rezone marginal agricultural lands to "open" or "rural" zoning to reduce pressure for rezoning prime and unique agricultural lands. 100% of this objective has been met. Provided input to the Planning Department regarding important agriculture and open lands, which were incorporated into the General Plan Interim amendments ordinance No. 06-153. 2. Expand the market for Big Island products. a) Partner with State and private sector in promoting agricultural products at the local, national and international levels by leveraging County funds at a ratio of at least 1:5. Leveraging success rate (actual rate/target rate) = 91% Funding success rate funded/target = 70% Awarded seven (7) marketing and promotional programs. Total amount of awards was $46,415, which was leverage to $116,900 in private funds and $48,700 in State and/or Federal funds, for a ratio of $1:4.6. The following are the marketing and promotional programs: 2006 Big Island Farm Fair Big Island Farm Bureau $10,915 Nursery Products Promo HI Export Nursery Assoc. 10,000 "New Waves of NELHA" Friends of NELHA 3,500 Hawaii Tropical Fruits Promotion HI Tropical Fruit Growers 9,000 Consumer & Buyer Papaya HI Papaya Industry Assoc. 5,000 Promotion Hilo Orchid Society Show and Sale Hilo Orchid Society 3,000 Hawaii Tropical Flower Promotion HI Tropical Flower Council 5,000 Final Status Report on Program Objectives for FY 2006-07 1 RESEARCH & DEVELOPMENT AGRICULTURE b) Participate in trade shows/trade missions. 100% of this objective has been met. Funding was provided to support the Hawaii Export Nursery Association's three tradeshows within the US Mainland. c) Coordinate with Planning Department to develop policies for agricultural tourism. 50% of this objective has been met. Provided input in the drafting of Bill No. 148 relating to agricultural tourism. The bill was transmitted to the Council by the Planning Department. The Committee on Planning had one hearing after which no further action was taken due to concerns raised by segments of the agriculture industry. d) Encourage the State Legislature to provide incentives to businesses that buy local products. 50% of this objective has been met. Initiated preliminary informal discussion with two of the Hawaii Island's State Representatives regarding the identification of incentives for businesses that buy local products. 111 1396 passed second reading in the House in mid- February. It still needs to be heard in the House Finance Committee. Since this is the first year of the current biennium, HB 369 will carry over to the 2008 Regular Session. 3. Advocate private-public partnerships for agricultural research and infrastructure. a) Leverage County funds at a ratio of at least 1:5 for agriculture research and for agricultural extension programs. Leveraging success rate (actual rate/target rate) for agricultural research = 283% Funding success rate (#funded/target # of 8) = 25% Awarded two (2) research programs. Total amount of County funding was $12,000. That funding was used to leverage $17,000 of private funds and $145,572 of State and/or Federal funds, for a ratio of $1:14.6. The following are the research programs, which received County funding: Interactive Cost of Anthurium University of Hawaii-Hilo $7,000 Production Final Status Report on Program Objectives for FY 2006-07 2 RESEARCH & DEVELOPMENT AGRICULTURE Rooting of Field-Grown Papaya Cutting HI Ag. Research Center 5,000 Leveraging success rate (actual rate/target rate) for agriculture extension programs =100% Funding success rate funded/target # of 10) = 90% Awarded nine (9) agriculture extension programs. Total amount of County funding was $74,208. That funding was used to leverage $175,488 of private funds and $40,353 of State and/or Federal funds, for a ratio of 1:3.9. The following are the agricultural extension programs, which received County funding: Food Security Symposium The Kohala Center $10,000 Tropical Fruit Conference HI Tropical Fruit Growers 12,850 MIDPAC Conference HI Export Nursery Association 10,000 Kona Coffee & Fruit HI Tropical Fruit Growers 14,000 Demo Garden Bamboo Conference American Bamboo Society 10,000 Hawaii Chapter Bio-Intensive Farming HI Organic Farmers Association 4,000 Safe Harbor Agreement Big Island RC&D 5,500 Systemic Taro Cultivation University of Hawaii-Hilo 2,858 Floral & Nursery Strategic University of Hawaii-Manoa 5,000 Plan Implementation b) Develop Phase II of the Ka'u Agricultural Water Project. 50% of this objective has been met. Contract for Phase II of the Ka'u Agricultural Water Project is being drafted in collaboration with key stakeholders. c) Explore dedication of County lands for agriculture research facility development. 100% of this objective has been met. The Council approved Resolution 273-07 Draft 2, relating to the leasing of 120 acres of County land in Paauilo for biofuel crop research by University of Hawaii-Hilo. Final Status Report on Program Objectives for FY 2006-07 3 RESEARCH & DEVELOPMENT TOURISM 1. To support major market initiatives and other programs to promote the Island of Hawaii as a preferred visitor destination by June 2007. 100% of this objective has been met. A contract was completed with the Hawai'i Island Visitors Bureau to support their foundational programs including: advertising (updating and promoting an island-wide events calendar); public relations; and travel trade FAM tours and trade shows. New major market initiatives included outreach to the Convention and Meetings Industry (CMI), kama'aina and neighbor island marketing, and expanded agri-tourism promotions (website, farmers' markets and farm tours). Additional appropriations from the Hawai'i County Council were used for marketing to Japanese travelers, and sports enthusiasts. 2. Support and enhance the delivery of at least twenty-seven (27) community-based product and programs of interest the visitor sector by June 2007. 100% of this objective has been met. Thirty-seven (37) festivals, events and marketing projects in the niche markets of agri tourism, cultural tourism, eco tourism, edu tourism, health and wellness tourism and technology tourism were awarded County Product Enrichment Program (CPEP) grants through a partnership with Hawai'i Tourism Authority. Two of those awards were withdrawn as those event organizers could not complete their projects. As a contract component, all of the awardees were required to attend at least one HTA sponsored workshop during the year, focusing on capacity building in marketing, public relations, sponsorships, budget creation and grant writing. A sampling of those projects include: A Taste of the Hawaiian Range, Aloha Hawaiian Night, Astro Day, the Hawaiian Music Festival, Hilo Chinese New Year, May Day Lei Day, Honokaa's Western Week, Imiloa Astronomy Center's Development of a Multi-Lingual Audio Tour, Kona Earth Festival, Kona Mauka Food and Fun Festival, Ka'u Ho'olaule'a, Pu'uhonua O Honaunau's Cultural Festival, George Na'ope Kane Hula Festival, Waimea Cherry Blossom Festival, Queen Lili'uokalani Festival, Big Island Film Festival, Kohala Center's Cultural Programming at Kahalu'u Bay, and Waimea Outdoor Circle's Development of a Self-Guided Walking Tour and Docent Training Program. Additionally, fifteen (15) projects have been awarded grants with county funds to create tourism product including: Aloha Week, Big Island Farm Bureau's Ag Ventures Program, Big Island International Marathon, Hawaiian International Billfish Tournament, Pulama la Kona Health and Wellness Conference, Waipio Ranger Program and the Kona Coffee Cultural Festival. Final Status Report on Program Objectives for FY 2006-07 4 RESEARCH & DEVELOPMENT TOURISM 3. Support the development of programs that create awareness and education of the rich cultural resources of the Island of Hawai' i by June 2007. 100% of this objective has been met. Through CPEP and other programs (identified in #2), a number of culturally sensitive visitor programs have been created. Additionally a greetings program at the Kona and Hilo airports was launched in late June 2007. 4. Identify and develop policies, projects and partnerships that support an appropriate visitor carrying capacity to sustain our natural resources, public facilities and resident's lifestyles by June 2007. 100% of this objective has been met. The Hawai'i Island Tourism Strategic Plan (TSP) was launched in December 2006 and identified this issue as one of its main objectives. During 2006-2007 specific projects supporting this goal include the Waipio Ranger Program, Kahalu'u Bay Cultural Programming and Reefteachers, and the launch of the Reef Etiquette Video on Big Island TV in June 2007. 5. Develop a comprehensive emergency preparedness plan for the visitor sector to include natural disasters, terrorism and disease outbreaks by December 2006. 100% of this objective has been met. The Hawai'i Island Visitors Bureau (HIVB) serves as the primary tourism point for Civil Defense. Primary channels for communication as well as three back up channels per contact have been identified for direct communications with all segments of the visitor industry during emergency situations, including the airports, harbors, hotels and attractions. HIVB and the Department of Research and Development maintain direct contact with members of the Big Island Visitors Security Association (BIVSA). BIVSA and individual visitor emergency plans have been completed. The Department of Research and Development also serves as back-up for Civil Defense in times of emergency with an active presence at the Emergency Operations Center. Final Status Report on program Objectives for FY 2006-07 5 RESEARCH & DEVELOPMENT TOURISM 6. Continue to seek new partnerships and determine new funding sources that will facilitate in planning and implementation of new and enhanced programs and facilities by June 2007. 100% of this objective has been met. Supplemental funding support from HTA is being utilized to launch the county TSP; for the airport greetings program in Hilo and Kona; and for other projects including providing security at beach parks for residents and visitors, initiating a workforce development and training program in Kona, and introducing a pilot transportation program during heavy volume events (Aloha Hilo Courtesy Shuttle during the Merrie Monarch Festival). Final Status Report on Program Objectives for FY 2006-07 6 RESEARCH & DEVELOPMENT ECONOMIC DEVELOPMENT 1. Administer the Enterprise Zone (EZ) Program and coordinate with the Department of Business, Economic Development and Tourism (DBEDT) for the dissemination of EZ information and to promote the enterprise zones via meetings and literature. Increase number of tenants by ten (10) percent or five businesses by June 2007. 90% of this objective has been met. Two informational meetings were held during the past year and 86 informational packets were distributed. Fourteen (14) businesses met EZ hiring requirements during the past year, resulting in the establishment of 58 new jobs which reduced State tax revenues by an average of $1,684 per job. Two (2) new businesses enrolled and six (6) businesses graduated from the program leaving a total of 53 businesses participating in the EZ program at the end of the year. Although initial contacts and program introduction was made to many eligible businesses they did not enroll in the program this year, however, looking forward to enrolling business contacts in the near future. 2. Provide funding to five (5) organizations for economic development projects, funding will be matched dollar for dollar by funding from other sources. 100% of this objective has been met. Funding provided for the following projects and organizations: Hawaii WorkPlace.com HIEDB $ 500 Hilo Youth Robotics AstroDay Institute 5,000 Improved Marketability of Hawaii Hawaii Guava Growers 3,750 Grown Guava Cooperative Promotion of the Tea Industry for Hawaii Tea Society 4,000 Big Island Growers Marketing of Ka'u Coffee Ka'u Coffee Growers Coop 4,000 Kea'au Christmas Parade Christmas Wish Program, Inc. 1,000 Lauhine Hula Festival Hula Halau O Kou Lima 1,500 Nani E, Inc. Naohulelua Historical Garden Na'alehu Main Street 2,500 Na'alehu Theatre's Community Na'alehu Theatre, Inc. 1,500 Mark Twain Festival Final Status Report on Program Objectives for FY 2006-07 7 RESEARCH & DEVELOPMENT ECONOMIC DEVELOPMENT Food Sovereignty Conference Waianae Community 5,000 Redevelopment Corp. Ukulele Workshop Na'alehu Theatre, Inc. 2,500 Building in the Forest Brochure Big Island RC&D 2,500 Resource Guide The Kohala Center 25,000 People Out Supporting Hilo Big Island RC&D 20,000 Training Video for Employee The ARC of Kona 10,000 Orientation 3. Partner with other organizations in workforce development projects by June 2007. 100% of this objective was met. Provided Hawaii Island Economic Development Board with partial funding to develop an Internet homepage that networks community businesses and organizations willing to provide internships for students. Provided AstroDay Institute partial funding to develop a Hilo Youth Robotics program to support the development of a technologically literate workforce that will meet the needs of technologically based industries and corporations. Partnered with Hawaii Community College's Rural Development Project in support of efforts to enable Hawaii Island's workforce obtain necessary skills to compete in a changing workplace environment. A second cohort of eight (8) students graduated from the Hawaii Island Pilot Radiological Technologist Program that was developed under the Training Programs for Health Care Profession Employment Shortage Areas in the County of Hawaii. Participated in planning a Hawaii Island Entrepreneur Forum for October 2007 to provide the community information on business development, expansion and improvements. 4. Provide technical assistance in the preparation of three (3) grant applications by county departments or community organizations by June 2007. 100% of this objective was met. Assisted Paboa Weed and Seed with a 2006 Weed and Seed grant application to the U.S. Department of Justice for $175,000 to "weed out" violent crimes and drugs and "seed" programs and support businesses that restore and support the community. Final Status Report on Program Objectives for FY 2006-07 8 RESEARCH & DEVELOPMENT ECONOMIC DEVELOPMENT Assisted Pahoa Weed and Seed with a 2007 Weed and Seed grant application to the U.S. Department of Justice for $200,000 to "weed out" violent crimes and drugs and "seed" programs and support businesses that restore and support the community. Assisted Hawaii County Fire Department with a $96,482 grant application to FEMA's Assistance to Firefighters Grant Program for a fire safety trailer. Assisted Hawaii County Fire Department with a $327,600 grant application to FEMA's Assistance to Firefighters Grant Program for a Video Teleconferencing System. Assisted Maku'u Farmers Association with a $17,000 grant application to provide cultural activities at the Maku'u Farmers Association Cultural Center. 5. Provide support in the development of the Foreign Trade Zone Program by June 2007. 100% of this objective was met. Continued to market and develop the Hilo Foreign-Trade Zone Program and assist in identifying a tenant for the 2,000 square foot space that was established to attract a company who could benefit from the Foreign-Trade Zone Program. Two (2) businesses expressed an interest in the Hilo facility, but no commitment to lease was made. In 2006 the United States Foreign-Trade Zone Board approved Natural Energy Laboratory of Hawaii Authority (NELHA) as a designated FTZ site. 6. Provide assistance and/or funding for projects in support of the Hawaiian Heritage Corridor Program. 100% of this objective was met. Provided Hawaii Island Economic Development Board partial funding, which enabled the Ka'u community to develop and print the Ka'u Heritage Corridor Brochure. Participated in the planning and development of the Holualoa Heritage Corridor, which includes signage along the corridor and on significant historic buildings plus a drive guide. Final Status Report on Program Objectives for FY 2006-07 9 RESEARCH & DEVELOPMENT ECONOMIC DEVELOPMENT Provided Na'alehu Main Street partial funding to further develop Naohulehua Historical Gardens in Ka'u. The project created signage and display boards that tell the story of the church remnants built by the Sacred Heart Fathers, Catholic Missionaries from France and Belgium in 1864, the earthquake of 1868 and the garden that features many native endangered Hawaiian plants for residents and visitors to enjoy. Final Status Report on Program objectives for FY 2006-07 10 RESEARCH & DEVELOPMENT ENERGY I . Represent the interests of Hawai' i County in HELCO's Integrated Resource Planning (IRP) process, in Public Utility Commission (PUC ) dockets and at the Hawaii State legislature. 100% of this objective has been met. Hawaii Electric Light Company (HELCO) completed its IRP-3 process and filed its Preferred Plan with the PUC. All IRP-3 Advisory Group meetings and PUC hearings were attended. Attended all Hawaii Energy Policy Forum meetings to assist formulation of State energy policy for the legislative session. 2. Maintain County energy emergency preparedness plans consistent with those of the State of Hawaii. 100% of this objective has been met. Attended all State energy emergency preparedness meetings. Assisted Department of Business, Economic Development and Tourism (DBEDT) in creation of its draft State of Hawaii Energy Emergency Preparedness Plan. To date, the draft State Plan is still under review and will be used to update the County plan upon its completion. 3. Update the energy section of the Hawaii County Building Code. 0% of this objective has been met. The draft Hawaii County Energy Sustainability Plan was presented to the public and Hawaii County government. The draft recommended updating the energy section of the County Building Code. To date, the Code has not been updated. 4. Monitor energy savings and maintenance contracts resulting from retrofits carried out by performance contracts at the Hawaii County Building, Hilo Public Safety Building and Kona Police Station. 100% of this objective has been met. The maintenance contract for the Hawaii County Building was terminated due to the County Building remodel. The energy performance contract for the County Building concluded after ten years. The County Building contract performed as designed with the 10-year cumulative energy savings of $779,566 paying for the 10 years of lease payments and maintenance fees which totaled approximately $737,494. The performance contract for the Hilo Public Safety Final Status Report on Program Objectives for FY 2006-07 11 RESEARCH & DEVELOPMENT ENERGY Building and Kona Police Station is in the sixth year of a ten-year agreement. The cumulative savings through the last reporting (April 2007) were $1,139,953. 5. Coordinate with Public Works Department to have the West Hawai'i Civic Center (WHCC) meet LEED certification for sustainable building design. 100% of this objective has been met. A review of the WHCC request for proposals (RFP) was completed for the installation of a solar photovoltaic system continues with the Department of Public Works during its review process. To date, the RFP for the WHCC is still in draft and has not been issued. 6. Participate in the Rebuild America (RBA) program to obtain technical assistance and grants from the U. S. Department of Energy and to provide assistance to other organizations and communities interested in energy efficiency. 100% of this objective has been met. All Rebuild meetings were attended. The purpose of these meetings is to share information among energy stakeholders from the State, Counties, and private sector regarding the performance contracts the County of Hawaii currently has in place. It is also an opportunity to discuss potential energy projects. 7. Manage $95,600 grant from the U. S. Department of Energy to establish the feasibility of establishing viable business enterprises based on the direct use of geothermal heat. 100% of this objective has been met. The final Geothermal Direct Use report was completed and presented to the State. The final conclusion of the report was that geothermal direct use is currently not economically feasible in the Puna District of Hawaii County. Final Status Report on Program Objectives for FY 2006-07 12 RESEARCH & DEVELOPMENT HAWAII COUNTY RESOURCE CENTER Information Resources Program 1. Collect statistical information for the County of Hawaii Data Book by June 2007. 40% of this objective has been met. County of Hawaii Data Book The Data Book contains a collection of statistics on social and economic conditions of Hawaii County. Selected data for component counties and the state is also included. It covers a wide variety of topical areas, including: Agriculture, Business, Communications, Education, Employment, Energy, Geography, Law Enforcement, Population, Transportation, Vital Statistics & Health, and much more. Businesses, academic institutions, government agencies, libraries, and the general public finds this Data Book to be a rich compendium for statistical reference as well as a guide to other valuable statistical publications and resources. The County ofHawai'i Data Book is published in hard copy on a biennial basis and updated in electronic format annually. Data tables not updated due to assignment of other special project duties, such as: County Bond Rating "News Articles and General Information" document; packing, unpacking and organization of R&D Library at Puainako Center; research and document creation: "West Hawaii Statistics" for the Natural Resources Advisory Group of the Hawaii Tourism Authority; collecting statistical data for the Puna and Kona CDP's; and research and document creation of our first edition of "A-Glimpse-At Hawaii's Bik Island" brochure in April 2006; among other assignments. 2. Compile monthly economic data (showing previous year comparisons) and distribute to interested parties as the County ofHawai'i Statistics; provide accessibility via County of Hawai`i's web site. 100% of this objective has been met. County of Hawaii Statistics The County of Hawaii Statistics provides a look at some of the county's leading economic indicators used to determine business cycles and forecasting. The data collected and reported on a monthly basis include: Building Permits, Visitor Arrivals, Hotel Occupancy, Labor Force, Gasoline Consumption and Tax Collections. Utilizing this data allows users to enhance planning efforts and make intelligent financial decisions by analyzing and evaluating past and present data, in order to predict tomorrow's economic trends and outcomes. Final Status Report on Program Objectives for FY 2006-07 13 RESEARCH & DEVELOPMENT HAWAII COUNTY RESOURCE CENTER 3. Fulfill research and informational needs of the County through the acquisition and maintenance of relevant research materials. 100% of this objective has been met. Collection Development Collection development of the Information Resources Program (IRP) involves the process of planning and building a useful and balanced collection of library materials over a period of time. It is based on an ongoing assessment of the information needs of the library's clientele, analysis of usage statistics, and is usually constrained by budgetary limitations. The IRP provides a full range of information services in support of the promotion and economic development of Hawai'i Island. 4. Maintain an index of articles of interest to, and in support of departmental programs, and generate an annual subject index of articles affecting Hawaii County by June 2007. 100% of this objective has been met. NewsFile Index This in-house newspaper index provides efficient access to the selective indexing of four local newspapers: Hawaii Tribune Herald. Honolulu Advertiser, West Hawaii Todav and Pacific Business News. The NewsFile indexes articles of interest to, and in support of, departmental activities and of the county in general and is updated on a daily basis. 5. Maintain the Library Information System (LIS) database by classifying and cataloging library materials. Work with Department of Data Systems to convert LIS system from Wang to ACCESS by June 2007. 50% of this objective has been met. Catalo¢ine The Information Resources Program (IRP) is responsible for classifying and cataloging resource materials and for adding and deleting entries in the Information System (LIS) database. The LIS is an online library catalog that centralizes the holdings of thirteen (13) county departmental collections. Classifying and cataloging of library materials backlogged due to time constraints; but conversion of the LIS system from WANG to the new software: Online Library Application (OLA) has been completed. Final Status Report on Program Objectives for FY 2006-07 14 RESEARCH & DEVELOPMENT HAWAII COUNTY RESOURCE CENTER 6. Provide research assistance to fulfill the data requirements of grant proposals. 100% of this objective has been met. Grant Proposal Statistics The Information Resources Program (IRP) assists grant writers in the community by providing the statistics needed to support grant proposal applications. Much of the time census data is used to support the existence of the problem or issue proposed in the needs assessment statement. The IRP provides census and other information that is directly related to the problem addressed by the proposal. 7. Respond to requests for statistical, reference and program information daily and on demand. 100% of this objective has been met. Requests For Information The Information Resources Program (IRP) strives to meet the information needs of the department, other county departments, state agencies and the general public by providing expert assistance, access to information sources in a various formats, and retrieval and use of information. Assistance is provided when and where it is needed, whether in-person, by telephone, by facsimile, or electronically via email. 8. Review and update the County of Hawai `i Facts & Figures, published by the Department of Business, Economic Development and Tourism by June 2007; provide accessibility via County of Hawai`i's web site. 100% of this objective has been met. County of Hawaii Facts & Figures This brochure provides an overview of local physical, social, cultural and economic conditions of Hawaii Island. It covers topics such as: Population, Tourism, Agriculture, Health, Education, Science and Technology, Government, and others. Project placed on hold at DBEDT due to status-quo budget; but the Information Resources Program (IRP) recognizing the need for this functional and highly requested brochure, published it's first edition in April 2006 titled: "A-Glimpse-At Hawai'Ps Big Island." Final Status Report on Program Objectives for FY 2006-07 15 RESEARCH & DEVELOPMENT HAWAII COUNTY RESOURCE CENTER Capacity Building Program 1. Increase facilitation capabilities among community organizations in all Hawaii Island districts by 20% (training representatives from 80 organizations) between July 1, 2006 and June 30, 2007. 100 % of this objective has been met. The Community Development Plan process was the conduit through which new facilitators were recruited and trained. • Basic Facilitation Training: Three sessions of the Basic Facilitation Training workshop were hosted in Puna with a total of 31 participants • CDP Facilitation Training: Ten facilitators participating in a Puna CDP community event attended this training. A total of 30 facilitators were trained in North Kohala and South Kohala. • Follow-up Facilitation Training: Fifteen Puna CDP facilitators attended this follow-up session that expanded on the facilitation knowledge of the participants and gave them the opportunity to discuss real scenarios. • A Basic Facilitation Training Workshop for High School Students: Five high school students from Pahala were trained in basic facilitation skills. • Basic Facilitation and Meeting Management for the Puna CDP Steering Committee: 10 Steering Committee members were trained. • North Kohala Steering Committee Retreat: 12 Steering Committee members were trained in collaborative skills. • South Kohala Steering Committee Retreat: 12 Steering Committee members were trained in collaborative skills. 2. Increase facilitation capabilities among county departments by 20% (training 20 county government staff) between July 1, 2006 and June 30, 2007. 100 % of this objective has been met. Facilitation Training for County of Hawai'i supervisors was held on June 23, 2007 at the request of the Department of Public Works. Twelve participants from the Departments of Public Works, Environmental Management, and Research and Development were trained. Further training was requested for County employees. In addition to this, other employees from the Hawaii County Final Status Report on Program Objectives for FY 2006-07 16 RESEARCH & DEVELOPMENT HAWAII COUNTY RESOURCE CENTER Resource Center and the Department of Planning attended facilitation training for the purposes of the Community Development Plan process. 3. Increase structured networking of nonprofit and community organizations by 20% (increase of membership in the Hawai'i Association of Nonprofit Organizations of 60 organizations) between July 1, 2006 and June 30, 2007. 50% of this objective has been met. Through the Community Development Plan process, Healing Our Island Grant Fund, HCRC's Training Collaborative, HCRC's involvement in the Bayfront Trails Project and the Waipi'o Ranger Program, HCRC increased its networking among Hawaii Island nonprofit organizations through convening, communicating and training. HCRC has continued to build a database of nonprofit organizations on Hawaii Island that will assist these networking efforts. Collaboration with HANO has been minimal but is expected to increase. 4. Increase County of Hawaii grant income by 20% (or $11,027,050 based on FY 05-06 county grant income of $55,135,251) between July 1, 2006 and June 30, 2007. 60% of this objective has been met. County of Hawaii grants income increased by 11.915%, or $6,569,223, between July 1, 2006 and June 30, 2007. During this fiscal year, HCRC's Grant Program prepared and submitted five grant proposals on behalf of the County of Hawaii. The total amount awarded of $272,250 was leveraged by matching cash and in-kind contributions from collaborative partners, bringing the total value of funded project to $531,954. Compared with the previous fiscal year, the number of grants awarded increased by 50%, the amount funded increased by 70%, and the total value of funded projects increased by 47% during the July 2006 to June 2007 fiscal year. Final Status Report on Program Objectives for FY 2006-07 17 RESEARCH & DEVELOPMENT qpqwmppw~ HAWAII COUNTY RESOURCE CENTER 5. Increase the capacity of Hawaii Island community organizations in all districts to identify and apply for grant funding by 50% (based on 400 nonprofit organizations on Hawai'i Island, approximately 80 organizations currently have the capacity to identify and apply for grant funding. A 50% increase of this capacity would mean training 40 organizations more in grantsmanship) between July 1, 2006 and June 30, 2007. 100% of this objective has been met. Two major seminars were hosted including the 5-day Intensive Grantsmanship Training Program with 29 participants, and the Strategic Fundraising Workshop with 25 participants. In addition to this, Healing Our Island Facilitators continued to work with grassroots organizations assisting them with their grant proposals to the Healing Our Island Community Grant Fund and thus building their grant seeking capacity. Thirty-four grassroots organizations were offered technical assistance in their grant writing efforts. The Healing Our Island Community Fund received 152 grant proposals. 115 mini-grants totaling $193,602.10 were awarded to grassroots groups around Hawaii Island. This program increased the capacity of these grassroots groups to write successful grant proposals and to manage the funded projects as proposed. During the previous fiscal year, the Department obtained a subscription to the eCivW r Grants Network (formerly called Grants Locator) and provided an opportunity for Hawaii Island Community-based organizations to enroll free of charge. Between July 1, 2006 and June 30, 2007, the number enrolled increased by 48%, and the number of grants researched on Grants Network increased by 64%. 6. Increase understanding of facilitative leadership in county departments and community organizations in all districts by 50% (by training one member of each of the 21 departments) between July 1 2006 and July 30, 2007. 60% of this objective has been met. Final Status Report on Program Objectives for FY 2006-07 is RESEARCH & DEVELOPMENT HAWAII COUNTY RESOURCE CENTER In December 2006, HCRC's Training Collaborative was re-activated. The purpose of the Training Collaborative, consisting of the Design Team and the Advisory Group, is to develop island-wide programs for Leadership Development and Capacity Building Training. Ten community leaders and four County employees were trained in facilitative leadership through their participation in the Design Team. HCRC's involvement with its community liaisons in Puna, North Kohala and South Kohala, as well as its facilitator corps in these districts has increased the understanding of facilitative leadership through modeling. 7. Increase the leadership capacity of 5 organizational leaders per district (for a total of 45 leaders) between July 1, 2006 and June 30, 2007. 60% of this objective has been met. HCRC's Training Collaborative has focused on developing an island wide leadership training program to be implemented in FY 07-08. Sixteen leaders representing 7 districts of the island participated in the design process which in itself is a leadership training forum. Leadership capacity has also been developed in HCRC's 5 community liaisons. 8. Increase HCRC presence islandwide by establishing HCRC sites in 50% of all judicial districts (in at least 4 additional districts) between July 1, 2006 and June 30,2007. 25% of this objective has been met. Through the Community Development Plan process, HCRC has begun to develop a structure for an ongoing presence in the districts of North Kohala, South Kohala, Puna, South Kona and North Kona. Through the opening of the Kona office of the Department of Research and Development, and the hiring of a Resource Center Specialist in the Kona office, HCRC established its Kona site in the first half of the fiscal year 2006-2007. 9. Increase HCRC volunteer pool by 50% (by adding an additional 15 volunteers for a total of 45) between July 1, 2006 and June 30, 2007. 100% of this objective has been met. Final Status Report on Program Objectives for FY 2006-07 19 RESEARCH & DEVELOPMENT HAWAII COUNTY RESOURCE CENTER HCRC's volunteer pool was greatly increased with community facilitators and logistics teams serving the CDP process. HCRC's current list of volunteer facilitators, logistics team volunteers, and office volunteers identifies 175 volunteers. 10) Increase staffing to appropriate levels (by securing contracts to provide leadership in each core service area and each islandwide initiative) between July 1, 2006 and June 30, 2007. 100% of this objective has been met. In the first 6 months of the fiscal year the following County positions were created and filled; and contractors came on board with HCRC: • Grants Coordinator position was created and filled • Grants Specialist position was moved to the Kona HCRC office (currently it is vacant) • Resource Specialist position for the Kona HCRC office was created and filled. This specialist oversees the Healing Our Island initiative. • Leadership Development: HCRC's contract with the Hawaii Alliance for Community Based Economic Development (HACBED) was amended and provided for the development of HCRC's core service of Leadership Development. • Training: Through the same amendment with HACBED, HCRC's core service of Training is being developed. • Project Kumiai: Initial discussions were conducted with a consultant to develop the program for HCRC's island wide initiative, "Project Kumiai". • Assets Building for Hawaii Island Families: An intern was recruited to conduct the initial research for the development of HCRC's island wide initiative, "Assets Building for Hawaii Island Families." • A Resource Center Specialist for HCRC's Hilo office was hired. • A Huiana Intern worked with HCRC for 6 months. • Assets Building for Hawaii Island Families: An intern was recruited to conduct the initial research for the development of HCRC's islandwide initiative, "Assets Building for Hawaii Island Families." • The Resource Center Specialist position for HCRC's Hilo office was filled with a temporary hire. • A Huiana Intern worked with HCRC for 6 months. Final Status Report on Program Objectives for FY 2006-07 20 RESEARCH & DEVELOPMENT FILM 1. Market, promote, and advertise the Big Island in collaboration with the Film Offices of the Hawaiian Islands and participate in trade shows, festivals and conferences pertaining to the film industry. 100% of this objective has been met. • Partnered with the Big Island Visitors Bureau and the Hawaii International Film Association (HIFA) on a marketing trip to Tokyo and Yokohama, Japan. • Sponsor of the Association of Independent Commercial Producers (AICP) Annual Convention, as part of The Film Offices of the Hawaiian Islands (FOHI). Publicity materials from Hawaii were circulated. • Developed and placed advertising in the trade publications, Hollywood Reporter, Production Update, Variety, Shoot, and the program guide for the Hawaii International Film Festival, as part of FOHI. • Paced an island specific ad in Location Update magazine and began development of the 2007 advertising campaign. • Participated in and assisted in the coordination of the Hawaii International Film Festival (HIFF) screenings, filmmaker interviews and special events in Kona and Hilo. • Participated in a roundtable for the Big Island Spirit Festival in Kona. • Attended the Association of Film Commissioners International (AFCI) 2006 Cineposium. • Participated in a debriefing session, with all entities involved, of the 2006 Big Island Film Festival. • Attended the AFCI Locations Trade Show 2007 in Santa Monica, representing The Big Island. Commissioners from the other Neighbor Islands also attended, as did the State Film Commissioner and the City of Honolulu. The main goals were to market and promote Hawai'i Island as a location destination and to promote our new tax incentive program. • Represented the County and The Big Island Film Office at the 2"d Annual Big Island Film Festival, May 17-20. Final Status Report on Program Objectives for FY 2006-07 21 RESEARCH & DEVELOPMENT FILM • Attended the 16th Annual AICP Awards Show in New York. This is the premier event showcasing the best of American produced television commercials. The main objectives in attending were to market and promote Hawai'i Island as a location destination and to influence key decision makers in the field of television commercial production to bring TV commercials to Hawaii Island. 2. Provide support services to over 100 production companies, before, during and after on-Island production. Host and/or assist in coordination of familiarization and scouting tours for potential feature and television productions. 100% of this objective has been met. • Provided support to over 150 production companies and assisted in the successful completion of 113 productions on the island.. • Met with Producer/Director Serge Marcil to discuss plans for a 13 part children's series, Kai Ea. • Met with the Producers and Writer of a potential independent feature for the Big Island called Honeymoon Holiday. • Participated in 50 meetings with film representatives including producers, filmmakers, locations people, sales and marketing people. • Supported and participated in a total of 11 location scout trips, looking at various locations throughout the island, including the Disney feature "Pirates of the Caribbean" and the Paramount feature "Indiana Jones- Part 4. " • Made a total of 13 set visits to productions while filming was underway on the island. These included REI for their catalogue shoot, "A Taste for Adventure," "High School Reunion," "Pathfinder," "Landrover," the "Landrover" still shoot, and "Indiana Jones" several times. • Four separate meetings were held with various State and County officials and departments responsible for permitting and other aspects of production (road closures, police, land jurisdiction, parks and recreation, and the Mayor's Office). Final Status Report on Program Objectives for FY 2006-07 22 RESEARCH & DEVELOPMENT FILM 3. Work with educational entities, private sector, and industry organizations to help grow the infrastructure of the Big Island Film Industry. 100% of this objective has been met. • The Big Island Film Office, Na Leo `O Hawaii Community TV and community members met to plan the 2"d island-wide youth video contest with the theme, An Alternative to Drugs. The purpose is to give youth a voice in the fight against drugs and to give youth a skill they can potentially use in their future. The contest will culminate with winning videos being shown at the Big Island Film Festival and on air at Na Leo `O Hawaii Community TV. • Met with Michael Hoffstein, teacher and director of photography who is interested in doing a film and video summer workshop, Boot Camp, for potential filmmakers. • Presentation to the Rotary Club in Kona as to highlight activities of the film office and the Alternative to Drugs video contest and program.. • Assisted with the planning and organizing of the "Big Island Grip Class," a two day hands-on workshop in the fundamentals of grip operation. Sponsored by The Big Island Film Office and IATSE Local 665, this training class was held at the Old Kona Airport, • Presentation of film office activity to staff members of the Kulana Huli Honua, and a discussion of cultural sensitivities and how they should be integrated into filming procedures. • Hosted meetings with filmmakers as part of The Big Island Film Festival, and moderated discussion with student award winners of the Alternative to Drugs program. 4. Support the growth of the film industry by informing and educating the community by participating on industry boards, film industry organizations, providing interviews and information to numerous media, and attending community functions. 100% of this objective has been met. • Participated, as a board member, in 5 Hawaii Film and Entertainment Board (HFEB) meetings. Final Status Report on Program Objectives for FY 2006-07 23 RESEARCH & DEVELOPMENT FILM • Participated in 4 meetings and numerous conference calls with the Film Offices of the Hawaiian Islands (FOHI). • Provided information and interviews to the quarterly Hawaii Film & Video magazine, the Honolulu Advertiser and Production Update magazine. • Provided an interview to talk radio, The John Noland Show, to discuss the Big Island Film Industry. • Meeting with Kimiya Nakano, President, and Manami Oshiro, Office Manager, of the Hawaii International Film Association to better understand production, permitting, and production support requirements of production from Japan. • Placement of an assortment of/: and'/4 page ads for P3, Production Update Magazine. Created giff banner ad for placement on a web site for TV commercials production people, www.Wheresspot.com • Extensive interaction with local and state press regarding the filming of the "Indiana Jones" feature film. • Provided frequent updates on local filming to the editor of Hawaii Film and Video Magazine, and provided photos and editorial about the Big Island Grip Class to Hawaii Film and Video Magazine • Met with Reed Flickinger, Editor, of the West Hawaii Today newspaper to establish relationship and seek coverage of film events and activity. Met with Laurie Carlson, Publisher of the Hawaii Island Journal, and Editor, Peter Serafin, for the same purpose. 5. Continue upgrading the Film Office website. 100% of this objective has been met. • Several hundred new photos were uploaded to the Film Office website. • The Big Island Production Directory was edited and printed from the website database. • Fine-tuning and maintenance of the website continued. Final Status Report on Program Objectives for FY 2006-07 24 22 HIGHWAY FUND PUBLIC WORKS TRAFFIC DIVISION Administration 1. Revise/Amend schedules for Chapter 24, Vehicles and Traffic, of the Hawaii County Code, as required, within 180 calendar days 100% of the time. This goal was met. No temporary authority was activated during this period. 2. Review construction plans, traffic studies, change of zones, variances, etc., within 12 calendar days 85% of the time. This goal was not met. Reviewed 43 out of 67, or 64% of construction plans, traffic studies, change of zones, variances, etc., within 12 calendar days. Goal was not met as Traffic Technician II was called out on emergency signal problems and was not able to keep up. 3. Investigate and resolve complaints and requests for new traffic control devices, including appropriate traffic studies within 90 calendar days 90% of the time. This goal was not met. Resolved 57 out of 67, or 85% of the complaints and requests for new traffic control devices, including appropriate traffic studies within 90 calendar days. Investigations were being done by the Supervising Traffic Technician. This position was assisting by carrying out the duties of the former Traffic Investigator, due to staffing shortfalls. Maintenance concerns are being prioritized and resolved based on conditions requiring immediate attention. Supervising Technician has retired as of 12/28/07 and has not been replaced as of 1/14/08. 4. Review and approve road closure permit applications within 7 calendar days 95% of the time. This goal was met. Reviewed and commented on 35 out of 37, or 95% of the road closure permit applications within 7 calendar days from date of receipt. 5. Establish and promote traffic related public awareness, education, and safety. This goal was met. County `Spot the Dot' campaign to educate the elementary aged pedestrian was completed. Six Month Progress Report on Program Objectives for FY 2007-08 1 PUBLIC WORKS TRAFFIC DIVISION Traffic Signal & Streetlight 1. Repair defective streetlights when reported (N. & S. Hilo, Puna, and N. & S. Kona) within 5 calendar days 85% of the time. This goal was met. Repaired 1,155 out of 1,290, or 90% of the reported defective streetlights within 5 calendar days from date of report. 2. Repair defective streetlights when reported (Ka`ti, N. & S. Kohala, and Hamakua) within 10 calendar days 85% of the time. This goal was met. Processed 420 out of 430, or 98% of the reported defective streetlights within 10 calendar days from date of report. 3. Investigate and resolve traffic signal complaints within 5 calendar days 95% of the time. This goal was met. Processed 233 out of 236, or 99% of the reported traffic signal problems/complaints within 5 calendar days from date of report. Six Month Progress Report on Program Objectives for FY 2007-08 2 PUBLIC WORKS TRAFFIC DIVISION Traffic Signs & Markings 1. Complete work orders for new traffic control devices within 90 calendar days 85% of the time. This goal was met. Completed 28 out of 33, or 89% of the work orders for new traffic control devices within 90 calendar days from date of receipt. 2. Complete maintenance work orders within 90 calendar days 85% of the time. This goal was met. Processed 338 out of 380, or 89% of the maintenance work orders within 90 calendar days from date of receipt. 3. Complete work orders to fabricate traffic control signs within 30 calendar days 85% of the time. This goal was met. Completed fabrication of 960 out of 1,099, or 87% of new traffic control signs within 30 calendar days 4. Stripe or restripe 125 miles of traffic pavement markings. This goal was met, as the striping of 63 miles of traffic pavement markings was completed during this six month period. 5. Install 4,000 new or replacement raised pavement markers. This goal was met, as the installation of 3,533 raised pavement markers was completed during this six month period. Six Month Progress Report on Program Objectives for FY 2007-08 3 PUBLIC WORKS HIGHWAY MAINTENANCE DIVISION 1. Continue the islandwide in-house resurfacing program and resurface a total of 37 miles. For July to December 2007, we resurfaced 11.58 miles of various County roads: South Hilo 0.01 mile North Hilo/Hamakua 1.07 miles North/South Kohala 4.15 miles North/South Kona 0.47 mile Ka`u 1.68 miles Puna 4.50 miles We anticipate meeting our goal of 35 miles. 2. Evaluate the grass cutting operation and maintain the standard of six miles (12 total) per operator/equipment per workday and the goal of a five-week cycle per district. For July to December 2007, our grass cutting cycles were completed as follows: South Hilo 3 to 6 weeks North Hilo/Hamakua 6 weeks North/South Kohala 1 to 4 weeks North/South Kona 6 weeks Ka`d 6 weeks Puna 6 weeks Additional information: Complaints from the Public: Received Completed Pendin South Hilo 346 339 7 North Hilo1H5m5kua 31 19 12 North/South Kohala 18 15 3 North/South Kona 379 295 84 Kati 9 8 1 Puna 133 127 6 916e 803 in Six Month Progress Report on Program Objectives for FY 2007-08 4 PUBLIC WORKS TRAFFIC DIVISION Administration 1. Revise/Amend schedules for Chapter 24, Vehicles and Traffic, of the Hawaii County Code, as required, within 180 days 100% of the time. This goal was met. Completed 3 amendments within 180 days. 2. Review construction plans, traffic studies, change of zones, variances, etc., within 10 working days 85% of the time. This goal was met. Reviewed 118 out of 139, or 85% of construction plans, traffic studies, change of zones, variances, etc., within 10 working days. 3. Investigate and resolve complaints and requests for new traffic control devices, including appropriate traffic studies within 90 days 90% of the time. This goal was not met. Resolved 56 out of 68, or 82% of the complaints and requests for new traffic control devices, including appropriate traffic studies within 90 days. Investigations are being done by the Supervising Traffic Technician. This position is assisting by carrying out the duties of the former Traffic Investigator, due to staffing shortfalls. Complaints and requests are being prioritized and resolved based on conditions requiring attention. 4. Review and approve road closure permit applications within 5 working days 95% of the time. This goal was met. Reviewed and commented on 101 out of 106, or 95% of the road closure permit applications within 5 working days from date of receipt. Prioritizing was necessary for the Division to manage properly and efficiently. Any road closure permits submitted months in advance with respect to the event's date(s) were typically placed on lower priority, but were processed to ensure a timely response. 5. Establish and promote traffic related public awareness, education, and safety. This goal was met. Pedestrian Signal Education Program by distributing to third grade students in public and private schools within the County of Hawaii and County `Spot the Dot' campaign to educate the elementary aged pedestrian were completed. Final Status Report on Program Objectives for FY 2006-07 1 PUBLIC WORKS TRAFFIC DIVISION Traffic Signal & Streetlight 1. Repair defective streetlights when reported (N. & S. Hilo, Puna, and N. & S. Kona) within 3 working days 85% of the time. This goal was not met. Repaired 1,140 out of 2,283, or 50% of the reported defective streetlights within 3 working days from date of report. We have been operating at 50% of our capacity due to difficulties in filling vacant positions during first six months of the fiscal year. At present all positions have been filled except for one. Also, defective photocell problems encounter during the first half of the fiscal year increased our workload for that period which was equivalent to approximately 71% of that of last year's workload. Priority continues to be placed on the timely repair of the traffic signals. 2. Repair defective streetlights when reported (Ka`u, N. & S. Kohala, and Hamakua) within 7 working days 85% of the time. This goal was not met. Processed 463 out of 688, or 67% of the reported defective streetlights within 7 working days from date of report. We have been operating at 50% of our capacity due to difficulties in filling vacant positions during first six months of the fiscal year. At present all positions have been filled except for one. Also, defective photocell problems encounter during the first half of the fiscal year increased our workload for that period which was equivalent to approximately 71% of that of last year's workload. Priority continues to be placed on the timely repair of the traffic signals. 3. Investigate and resolve traffic signal complaints within 3 working days 95% of the time. This goal was met. Processed 430 out of 433, or 99% of the reported traffic signal problems/complaints within 3 working days from date of report. Final Status Report on Program Objectives for FY 2006-07 2 PUBLIC WORKS TRAFFIC DIVISION Traffic Signs & Markings 1. Complete work orders for new traffic control devices within 3 months 85% of the time. This goal was met. Completed 82 out of 89, or 92% of the work orders for new traffic control devices within 3 months from date of receipt. 2. Complete maintenance work orders within 3 months 85% of the time. This goal was met. Processed 709 out of 762, or 93% of the maintenance work orders within 3 month from date of receipt. 3. Complete fabrication of new traffic control signs within 1 month 85% of the time. This goal was not met. Completed fabrication of 2,089 out of 2,715, or 77% of new traffic control signs within 1 month. Goals not met due to inadequate staffing. Fabrication on priority basis. 4. Stripe or restripe 120 miles of traffic pavement markings. This goal was met, as the striping of 141 miles of traffic pavement markings was completed. 5. Install 3,000 new or replacement raised pavement markers. This goal was met, as the installation of 6,352 raised pavement markers was completed. Final Status Report on Program Objectives for FY 2006-07 3 PUBLIC WORKS HIGHWAY MAINTENANCE DIVISION 1. Continue the islandwide in-house resurfacing program and resurface a total of 35 miles. For July 2006 to June 2007, we resurfaced 32.86 miles of various County roads: South Hilo 2.98 miles North Hilo/Hamakua 9.80 miles North/South Kohala 7.10 miles North/South Kona 5.52 miles Ka`u 0.60 miles Puna 6.86 miles We anticipate meeting our goal of 35 miles. 2. Evaluate the grass cutting operation and maintain the standard of six miles (12 total) per operator/equipment per workday and the goal of a five-week cycle per district. For July 2006 to June 2007, our grass cutting cycles were completed as follows: South Hilo 3 to 6 weeks North Hilo/Hamakua 6 weeks North/South Kohala 2 to 4 weeks North/South Kona 6 weeks Ka`u 5 to 6 weeks Puna 6 weeks Additional information: Complaints from Public: Received Completed Pendine South Hilo 865 792 73 North Hilo/Hamakua 117 108 9 North/South Kohala 26 23 3 North/South Kona 438 151 287 Ka`u 17 14 3 Puna 221 217 4 L 6-L4 L30 379 Final Status Report on Program Objectives for FY 2006-07 4 PUBLIC WORKS HIGHWAY MAINTENANCE DIVISION Miles of Roads Maintained: Miles South Hilo 276.88 North Hilo 33.94 Hamakua 67.34 North Kohala 28.14 South Kohala 100.47 North Kona 126.12 South Kona 26.61 Ka`u 61.40 Puna 189.65 Requests from Realtors (Regarding Maintenance of County Roadways): South Hilo 200 North Hilo 37 Hamakua 12 North Kohala 5 South Kohala 44 North Kona 12 South Kona 5 Ka`n 51 Puna 656 LOM Final Status Report on Program Objectives for FY 2006-07 5 23 SEWER FUND ENVIRONMENTAL MANAGEMENT WASTEWATER DIVISION ADMINISTRATION 1. Coordinate the following Capital Improvement Projects (CIP) related to operation and maintenance of existing WWD (Wastewater Division) facilities with the Technical Services Section (TSS): a. Wailoa Sewage Pump Station (SPS) Renovation Management of this project has been turned over to the Wastewater Division. This project has been deferred for completion during the FY 11-12 due to large EPA mandated projects which are a higher priority for funding. In the interim, temporary repairs are being made to extend the life of the equipment. b. Kalanianaole Interceptor Sewer Rehabilitation - Phase 2 Management of this project has been turned over to the Wastewater Division. The bid for this project is expected to go out in FY08-09. c. Primary Sludge Pump & DAFT (Dissolved Air Flotation Tank) Retrofit Management of this project has been turned over to the Wastewater Division. This project has been deferred for completion during the FY12-13 due to large EPA mandated projects which are a higher priority for funding. In the interim, temporary repairs are being made to extend the life of the equipment. d. Modify HWWTP (Hilo Wastewater Treatment Plant) Digester Management of this project has been turned over to the Wastewater Division. This project has been deferred for completion during the FY11-12 due to large EPA mandated projects which are a higher priority for funding. In the interim, temporary repairs are being made to extend the life of the equipment. e. Project 19 SPS Renovation Management of this project has been turned over to the Wastewater Division. This project has been deferred for completion during the FY11-12 due to large EPA mandated projects which are a higher priority for funding. In the interim, temporary repairs are being made to extend the life of the equipment. Six Month Progress Report on Program Objectives for FY 2007-08 1 ENVIRONMENTAL MANAGEMENT WASTEWATER DIVISION OPERATIONS 1) Maintain and repair sewer lines to prevent all sewage spills. Maintenance is on-going and there were no sewer spills or bypasses to report for this period. 2) Obtain acceptable ratings from Department of Health for at least 60% of our total number of facilities. The Department of Health did not conduct any inspections of our facilities during the first half of FY07-08. 3) Maintain laboratory quality control. Quality control is still being maintained. 4) Complete planning of S Equipment Replacement Fund (ERF) projects with the assistance of the Technical Services Section: a. Installation of Centrifuge at Papaikou W WTP for dewatering of solids. The preliminary engineering phase is ongoing. Construction is expected to be complete by mid 2009. b. Replace Pua SPS Odor Control System and Replace Building Ventilation The bidding phase of this project is ongoing. Construction is expected to be complete by mid 2009. c. Replace AC system at the Hilo WWTP Administration Building The preliminary engineering phase is ongoing. Construction is expected to be complete by mid 2009. d. Replace AC System at the Kealakehe W WTP Operations Building The bidding phase of this project is ongoing. Construction is expected to be complete by mid 2009. e. Repaint of various buildings at the HWWTP This project is ongoing. This project is expected to be complete in 2010. Six Month Progress Report on Program Objectives for FY 2007-08 2 ENVIRONMENTAL MANAGEMENT WASTEWATER DIVISION OPERATIONS 5. Install new SCADA monitoring system components at all West Hawai'i Sewage Pump Stations and connect to new SCADA system at the Kealakehe WWTP. The bidding phase of this project is ongoing. Construction is expected to be complete by mid 2009. Six Month Progress Report on Program Objectives for FY 2007-08 3 ENVIRONMENTAL MANAGEMENT WASTEWATER DIVISION ADMINISTRATION 1. Complete planning and design of 4 equipment replacement projects: a. Hilo WTP Drying Bed This project has been deferred to FY 09-10 due to other projects that have become a higher priority. b. Pua SPS Sewage Pumps This project is ongoing. Procurement is expected in FY 07-08. c. Project 19 SPS Renovation The Technical Services Section (TSS) has assumed responsibility for this project. However, this project has been deferred due to the present workload and staff shortages with TSS. d. West Hawaii SPS SCADA This project was completed in May 2006. 2. Complete construction of 3 equipment replacement projects: a. Hilo WTP Biotower Pumps This project is substantially complete with remaining work to be completed in FY07-08. b. Hilo WTP Grit Handling System Replacement of the Grit Classifiers was completed in June 2006. c. King Kamehameha SPS Renovations This project was completed in May 2006. 3. Update Geographical Information System. The Technical Services Section (TSS) has assumed responsibility for this project. Update of the Geographical Information System (GIS) is on going. Final Status Report on Program Objectives for FY 2006-07 1 ENVIRONMENTAL MANAGEMENT WASTEWATER DIVISION OPERATIONS 1. Maintain and repair sewer lines to prevent all sewage spills. Maintenance is on-going and there were no sewage spills related to the Collection System during this period. 2. Obtain acceptable ratings from Department of Health for at least 60% of our total number of facilities. The Hilo Wastewater Treatment Plant was the only facility inspected by the Department of Health and Environmental Protection Agency during this period. The inspection was performed in August 2006 and we are waiting for the report to be issued. 3. Maintain laboratory quality control. Our laboratory successfully completed the annual EPA quality control assessment. Final Status Report on Program Objectives for FY 2006-07 2 24 C EM ET RY F NfD PARKS & RECREATION CEMETERY FUND 1. Conduct maintenance and repair activities. Maintenance and repair activities have been conducted daily. Six Month Progress Report on Program Objectives for FY 2007-08 1 PARKS & RECREATION CEMETERY FUND 1. Conduct maintenance and repair activities. Objective achieved. Maintenance and repair activities have been conducted daily. 2. Complete at least one improvement project by June 30, 2007. Objective not achieved. Final Status Report on Program Objectives for FY 2006-07 1 25 131KE---,/,WAY FUND PARKS & RECREATION BIKEWAY FUND 1. Begin Phase I construction of the Waimea Trails and Greenways Project by June 30, 2008. Objective not completed. Projected has been delayed and is now projected to start Oct/Nov 2008. 2. Conduct one recreational bike activity in each of 5 recreational districts by June 30, 2008. AREA ACTIVITY NUMBER OF PARTICIPANTS HILO DISTRICT: Waiakea Uka Gym Fall Hike and Bike Picnic 48 Waiakea Uka Gym Bike and Swim 29 Waiakea Rec Bike for Exercise 52 Puueo Teen Biking Fun 29 HAMAKUA DISTRICT: Papaaloa Bike and Fish 18 N/S KOHALA DISTRICT Kohala Bike and Hike 38 Kohala Bike with Tyke 34 Kohala Bike the Valley 39 N/S KONA Yano Hall Bike the Beaches 16 Yano Hall Fun with Bikes 14 Six Month Progress Report on Program Objectives for FY 2007-08 1 PARKS & RECREATION BIKEWAY FUND 1. Complete Phase I construction of the Waimea Trails and Greenways Project by June 30, 2007. Construction is anticipated to begin in January 2008. 2. Conduct one recreational bike activity in each of 5 recreational districts by June 30, 2007. Objective not achieved. As of June 30, 2007 recreational bike activities were held in three out of five districts. Activities July 2006 through December 2006. Hilo District: 1. Waiakea Uka Hike/Bike/Picnic 60 participants 2. Pu`ue`o Hike/Bike/Picnic 31 participants Joint venture 3. Hilo Armory Hike/Bike/Swim 26 participants 4. Waiakea Uka Hike/Bike/Swim 53 participants 5. Pu`ue`o Bike/Swim 23 participants Puna/Ka`u District: 1. Pahoa Hike/Bike 19 participants 2. Hawaiian Beaches/Shipman Hike/Bike 14 participants Hamakua District: NONE N/S Kohala: 1. Kohala Hike/Bike #1 21 participants 2. Kohala Hike/Bike #2 27 participants 3. Kohala Hike/Bike Fall 34 participants 4. Kohala Hike/Bike Winter 27 participants 5. Kohala Hike/Bike/Swim 32 participants 6. Kohala Biking the Back Mountains 42 participants N/S Kona District: NONE Final Status Report on Program Objectives for FY 2006-07 1 PARKS & RECREATION BIKEWAY FUND Activities January 2007 - June 2007 Hilo District Waiakea Uka 60 participants Andrews Gym 80 participants Puueo 30 participants Puna/Kau Pahoa 18 participants N/S Kohala Kohala 36 participants Kohala 40 participants Kohala 28 participants Kohala 37 participants Final Status Report on Program Objectives for FY 2006-07 2 26 BEAUTIFICATION FUND PUBLIC WORKS BEAUTIFICATION FUND 1. Continue to initiate two roadside planting projects every year. Parks & Recreation has a tree planting project for the streets fronting Pahoa Skate Park. The completion of Pahoa Skate Park is behind schedule and the planting is pending completion. P&R has also partnered with Kona Outdoor Circle to provide trees for their "Green Lei" project at the old Kealakehe Landfill. 2. Continue to plant or replant a minimum of 10 trees each year. Parks & Recreation has purchased 15 Alahe'e trees as of 12/31/07 that will be planted by June 30, 2008 for the "Green Lei" project at the old Kealakehe Landfill. Parks & Recreation has also purchased 1 Kedah Gardenia tree that will be used for Kamehameha Ave roadside beautification. County of Hawai'i has continued to maintain National Arbor Day Foundation Tree City USA status. The award is based on several criteria, including the expenditure of $2 per capita for annual tree care, maintenance, planting and replanting. In December 2007 Parks & Recreation submitted a re-certification application and the County was again awarded Tree City status for 2007. We will work towards maintaining this honored certification. Beautification funds are utilized to achieve this goal. 3. Enhance and continue the existing Litter Pick-up Along County Roads Program with the Highways Division of the Department of Public Works. Annual FY 2007-08 rubbish removal contracts for PuakS Beach Road and Pahoa Village areas were awarded to Pacific Waste Inc. and Ace Hauling respectively. An order for sixteen 45-gallon trash receptacles -eight for Hilo district and eight for Kona district-was placed in September for our Highways Division. Trash bags and vests were also provided to the "March for Humanity" organization for the Litter Pickup Along County Roads Program in South Hilo District. Six Month Progress Report on Program Objectives for FY 2007-08 1 PUBLIC WORKS BEAUTIFICATION FUND 1. Continue to initiate two roadside planting projects every year. Parks & Recreation had two planting projects planned for street trees to be planted fronting Pahoa Neighborhood Center and Pahoa Skate Park. Several trees were donated by Malama O' Puna and planted fronting the Pahoa Neighborhood center. The completion of Pahoa Skate Park is behind schedule and the planting has been further delayed. P&R has committed to partner with Kona Outdoor Circle to provide trees for their "Green Lei" project at the old Kcalakehe Landfill. 2. Continue to plant or replant a minimum of 10 trees each year. The Pahoa Neighborhood Center project consisted of planting donated 15 palms and vireyas. County of Hawai'i has continued to maintain National Arbor Day Foundation Tree City USA status. The award is based on several criteria, including the expenditure of $2 per capita for annual tree care, maintenance, planting and replanting. In December 2006 Parks & Recreation submitted a recertification application and the County was again awarded Tree City status for 2006. We will work towards maintaining this honored certification. Beautification funds are utilized to achieve this goal. 3. Enhance and continue the existing Litter Pick-up Along County Roads Program with the Highways Division of the Department of Public Works. We continue to award annual rubbish removal contracts for Puako Beach Road and Pahoa Village areas. We continue to provide trash bags and vests to communities, associations, schools, etc for litter pick up along county roads. Final Status Report on Program Objectives for FY 2006-07 1 27 DISPOSAL FUND ENVIRONMENTAL MANAGEMENT VEHICLE DISPOSAL FUND I . Investigate all vehicle incident reports forwarded from the County police department within seven days. With the addition of a West Hawaii Abandoned Vehicle Coordinator and an Abandoned Vehicle Clerk, we've continued to meet this goal since FY 06-07. 2. Coordinate removal from public access roadways those vehicles classified as abandoned/derelict. Received 1,383 vehicle incident reports forwarded from the County Police Department, of which 243 vehicles could not be found at reported locations. A total of 1,140 vehicles were towed to County Salvage Facilities. 658 vehicles were removed from West Hawaii to the Kealakehe/Kailua Salvage Facility, and 482 vehicles were removed from East Hawaii to the Hilo Salvage Facility. 3. Process and recycle all derelict vehicles in compliance with Department of Health requirements. There were no reported violations at either of the County scrap metal processing and recycling yards for derelict or abandoned vehicles during the first six months of FY 07-08. 4. Monitor Salvage Facility operations contract for the processing and shipment of scrap metal. Scrap metal contractor removed 9,437 tons from Hilo and 4,255 tons from Kona or a total of 13,692 tons for the first six months of fiscal year 07-08. Staff verified invoices via weight tickets and shipping documents and tracked scrap metal commodities through permit log from our vendor. 5. Coordinate the removal, recycling and/or re-use of used tires for beneficial use. We continue to work with our vendor in the removal of tires. The Solid Waste Division is coordinating efforts to remove loose tires from our landfills and transport them to our vendor's tire processing facility. These tires are processed in addition to those that come from the scrap metal facilities. The Vendor is currently processing tires to ship off-island or to create tire blocks. Department of Health has issued a permit for the tire block project. Tires are baled, put in molds and encased with concrete, creating large modular cement blocks with a lava rock motif. These are undergoing engineering tests and currently these items are being used at the facility for retaining walls and a perimeter wall. Six Month Progress Report on Program Objectives for FY 2007-08 1 ENVIRONMENTAL MANAGEMENT VEHICLE DISPOSAL FUND 6. Track the progress and efficiency of the derelict vehicle amnesty program. Applications for the Derelict Vehicle Amnesty Program are tracked from the time an application is requested to the final removal of the derelict vehicles. During the first six months of the fiscal year, 144 new applications were received under the Derelict Vehicle Amnesty Program. An application may allow up to two (2) vehicles to be removed/applicant. Of the 144 applications, there remains 13 applications to be investigated and the applicants appropriately notified. During the first six months of the fiscal year, 161 vehicles were actually towed to County Salvage Facilities, that qualified under the amnesty program. 68 vehicles were removed from West Hawaii to the Kealakehe/Kailua Salvage Facility and 93 vehicles were removed from East Hawaii to the Hilo Salvage Facility. With the recent addition of an Abandoned Vehicle Clerk and an Abandoned Vehicle Coordinator for West Hawaii there has been improvement in the response time to property owners that have applied for this program. Six Month Progress Report on Program Objectives for FY 2007-08 2 ENVIRONMENTAL MANAGEMENT VEHICLE DISPOSAL FUND 1. Investigate all vehicle incident reports forwarded from the County police department within seven days. With the recent addition of a West Hawaii Abandoned Vehicle Coordinator and an Abandoned Vehicle Clerk, we are able to meet this goal for the first time. 2. Coordinate removal from public access roadways those vehicles classified as abandoned/derelict. Received 2,811 vehicle incident reports forwarded from the County Police Department, of which 525 vehicles could not be found at reported locations. A total of 2,286 vehicles were towed to County Salvage Facilities. 1,421 vehicles were removed from West Hawaii to the Kealakehe/Kailua Salvage Facility, and 865 vehicles were removed from East Hawaii to the Hilo Salvage Facility. 3. Process and recycle all derelict vehicles in compliance with Department of Health requirements. In FY 06-07, DOH issued two notices regarding noncompliance issues and corrective actions for Hilo Landfill site to Big Island Scrap Metal, our contractor for removal, recycling, and/or reuse of vehicle tires from our Hilo and Kona sites: 1) Notice and Finding of Violation/Order with penalty, dated 7/11/06 for "Improper disposal of motor vehicle tires" that occurred on or about 9/2005. A hearing was requested in response to this notice and the issue is still pending a resolution. 2) Noncompliance letter for storage of waste tires and labeling of used oil containers, dated 4/11/07, which resulted from a partial permit compliance inspection at Hilo Landfill. Big Island Scrap Metal responded with immediate corrective action. 4. Monitor Salvage Facility operations contract for the processing and shipment of scrap metal. Scrap metal contractor removed 7,268 tons from Hilo and 7,992 tons from Kona or a total of 15,260 tons for the fiscal year 06-07. Staff verified invoices via weight tickets and shipping documents and tracked scrap metal commodities through permit log from our vendor. Final Status Report on Program Objectives for FY 2006-07 1 ENVIRONMENTAL MANAGEMENT VEHICLE DISPOSAL FUND 5. Coordinate the removal, recycling and/or re-use of used tires for beneficial use. Contract renewal issued on January 25, 2007. No invoices for recycled tires in fiscal year 06-07 have been submitted. Vendor currently processing tires and pilot project to create tire blocks will be undergoing engineering tests. Upon approval by Department of Health, these tire blocks will be available for sale. The Solid Waste Division is coordinating with both landfills to remove loose tires and transport to our vendor's tire processing facility. These tires are processed in addition to those that come from the scrap metal facilities. Tires are baled, put in molds and encased with concrete, creating large modular cement blocks with a lava rock motif. These are undergoing engineering tests and currently these items are being used at the facility for retaining walls and a perimeter wall. 6. Track the progress and efficiency of the derelict vehicle amnesty program. Applications for the Derelict Vehicle Amnesty Program are tracked from the time an application is requested to the final removal of the derelict vehicles. During this fiscal year, 113 new applications were received in addition to the 25 applications still on file under the Derelict Vehicle Amnesty Program. Out of a total of 138 vehicles applications, 119 vehicles were towed to County Salvage Facilities which includes 43 vehicles that were removed from West Hawaii to the Kealakehe/Kailua Salvage Facility and 76 vehicles were removed from East Hawaii to the Hilo Salvage Facility; the other 19 remain to be investigated and removed if appropriate. With the recent addition of an Abandoned Vehicle Clerk and an Abandoned Vehicle Coordinator for West Hawaii, we have seen tremendous improvement in the response time to property owners that have applied for this program. We have seen a positive feedback from the community on this program. The program continues to promote this service to the community. Final Status Report on Program Objectives for FY 2006-07 2 26 SOLID M-f ATE FUND ENVIRONMENTAL MANAGEMENT SOLID WASTE FUND 1. Implement proposed actions identified in the Update to the Integrated Solid Waste Management Plan for the County of Hawaii. In accordance with the update to the Integrated Solid Waste Management Plan, the 2-Bin recycling was implemented to increase participation in waste diversion. In addition, the procurement activities relating to the Waste-to- Energy facility are continuing. 2. Construct the basic solid waste and recycling elements of the East Hawaii Regional Sort Station Complex. To design the further elements of the complex. Construction of the East Hawaii Reload Facility is currently in progress while additional redesign and revisions to the plans for the complex are still being considered to keep the "Scope of Work" within the available funding. 3. Procure the services of a private firm to operate a waste reduction facility, in accordance with the goals and objectives identified in the Update to the Integrated Solid Waste Management Plan, and any further identified public policy. The procurement process is currently underway. Negotiations are in progress and we expect to submit the best and final offer for a contract to Council in February 2008. 4. Close the South Hilo Sanitary Landfill when it reaches capacity in accordance with USEPA and State of Hawaii Department of Health standards. The closure plan is still pending Department of Health (DOH) approval of permit modification, deferring closure further until at least 2012, possibly more with good management practices. The Division submitted a permit application to DOH to utilize existing airspace by changing the slope of the existing South Hilo Sanitary Landfill. This would be without exceeding the current approved footprint (horizontal expansion) or the current limited height of 196 feet above sea level (vertical expansion). DOH permit is in draft format and construction, utilizing the additional airspace, is ongoing. 5. Initiate repairs and enhancement services at all County transfer stations. Many small projects of less than $25,000 each were completed during the first half of FY07-08. These projects included a recycling bin access wall, fences and gates, new chutes and chute supports, ramps and signage, and concrete pads for recycling bins. Six Month Progress Report on Program Objectives for FY 2007-08 1 ENVIRONMENTAL MANAGEMENT SOLID WASTE FUND 6. Fleet Maintenance. a) Repair and maintain our heavy truck tractor fleet on a timely basis by continuing daily maintenance checklists for timely identification of problems. The County has a vendor contracted to provide limited night maintenance service for the truck tractors on an "as needed" basis. Repair work is performed through Automotive Division when staff is available. Otherwise, it is contracted out on an emergency basis. Additionally, the Division continues to request maintenance staff to provide preventative maintenance and emergency repair of all Division light and heavy equipment. b) Continue a daily maintenance checklist on our compactor pick-up truck fleet. The County has a vendor contracted to provide night maintenance service on compactor trucks on an "as needed" basis. Additionally, the Division has requested maintenance staff to provide preventative maintenance and emergency repair of all Division light and heavy equipment. c) Continue a daily maintenance checklist on our heavy equipment and re-establish the functional daily required maintenance. The Division is responsible for operating and maintaining 2 active landfills, 20 transfer stations, 3 Division Baseyards, and 2 inactive landfills, in addition to performing island-wide transportation of municipal solid waste 362 days a year. However there is no routine service on Division equipment as there is no backup equipment to allow taking equipment offline. Emergency repairs are being performed through Public Works, Automotive Division when their staff is available. Otherwise, it is contracted out on an emergency basis upon recommendation from the Automotive Division. The Solid Waste Division continues to request a Division-managed maintenance staff to perform emergency repairs and preventative maintenance per the manufacturer's recommended guidelines. The DOH Solid Waste Management Permit requires that this equipment be operating during landfill operating hours. Equipment malfunctions continue to impair the Division's ability to maintain service to the public and to comply with regulatory minimum standards for the management of solid waste. Six Month Progress Report on Program Objectives for FY 2007-08 2 ENVIRONMENTAL MANAGEMENT SOLID WASTE FUND d) Continue a recurring replacement schedule for our compactor trailers, and all other vehicles in the fleet based on age and repair costs. A recurring replacement schedule is implemented, based on age and repair costs. 7. Expand greenwaste and organics diversion to produce a value-added compost product for our island and provide greenwaste drop-offs at selected transfer stations island- wide. For the first half of fiscal year 2007-08,10,388 tons of green waste and pallets were processed into mulch in East Hawaii, and 14,146 tons of green waste and pallets were processed into mulch in West Hawaii. This amounts to a total of 24,534 tons of processed green waste and pallets in the first half of the fiscal year that could have gone directly to the landfills. This was a nearly 22% increase over the previous fiscal year period. Compost infrastructure in West Hawaii near the landfill at Pu'uanahulu, is currently being installed and completion is expected by the end of June 2008. 8. Continue post closure maintenance and monitoring of Kailua and old Waimea landfills. The County contracted with Elements Environmental to provide quarterly monitoring, limited maintenance, and subsurface fire suppression activities at the old Kailua Landfill and the Waimea Landfill. Additional post closure monitoring and remediation of the old Kailua Landfill will be required in order to comply with DOH/USEPA regulations. The remedial draft action plan to address the ongoing subsurface fires at the Waimea Landfill as well as to insure compliance with DOH/US EPA regulations has been approved by DOH. 9. Expand recycling education, used residential motor oil recycling, glass recycling, e- waste collections, household hazardous waste collections and diversion grants. a) Recycling Education Program - The Division is expanding its public education efforts to increase awareness of the new 2-bin recycling opportunities at most transfer stations and boost diversion rates. The Recycling section has also begun training sessions to increase recycling by the County government by distributing recycling bins to County Departments, expanding recycling at various public venues and functions, and encouraging businesses and communities to start recycling initiatives. Other promotional programs included Hawaii Recycles Day, reusable shopping bag distributions, and the Recycling Logo contest. Six Month Progress Report on Program Objectives for FY 2007-08 3 ENVIRONMENTAL MANAGEMENT SOLID WASTE FUND b) Glass Recycling - Non-11I-5 glass bins have been placed at 19 of the island's transfer stations. This has greatly increased glass recycling opportunities for many rural residents. The Division is working with local recyclers to develop and end market use on-island instead of shipping this commodity off-island, this includes glasscrete which has been used to improve various transfer stations. c) E-waste continues to be a challenge. The Program has transitioned to a permanent year-round collection site model with additional one-day collection events planned for the North and South Big Island sites later this fiscal year. Currently our vendor is operating the Hilo collection site while they continue to search for a suitable location in West Hawaii. With rapidly changing technology and the coming discontinuation of analog signal broadcast TV a-waste volume will continue to be a problem. d) Household Hazardous Waste Program - The Division collected approximately 53 tons of materials, which excludes batteries, at its December HHW Event Collections. The Division was awarded CDBG funding to conduct a Household Hazardous Waste collection event in the Pahoa district to be held in March of 2008. The Pahoa and upcoming March HHW Collection Event in Waimea is an expansion of the program to better serve rural communities. e) The County's program to collect and reuse latex paint and divert this from our landfills is gaining in popularity through increased outreach and advertising, and is available in conjunction with our HHW Collection Events and at our Kea`au Recycle and Reuse Center. This program and continuing modifications to the KRRC site are part of an expansion of services to increase diversion of still-good Construction & Demolition wastes. f) Mixed Recyclables recycling has now expanded to 19 out of our 21 transfer stations. This has greatly expanded opportunities for rural communities to recycle more materials at sites previously not served by the program. Segregated paper recycling (mainly cardboard) continues at the Hilo, Kea`au and Kealakehe transfer stations. g) Kea`au Recycling and Reuse Center continues to operate successfully with average monthly tonnage diverted of 150 tons, or a 20% diversion rate (excluding HI-5) in the first 5 months of the fiscal year. With expanded hours of service at KRRC, abandonments of illegal materials and incidents of recyclables contamination are down. Site staff is busy preparing for Construction & Demolition reuse expansion. h) Kona Recycles @ Kealakehe: Contractor is finishing improvements to the site to increase processing of cardboard with a larger baler and loading platform for shipping containers. i) Overall Diversion rate for the first half of Fiscal Year 2007-2008 is estimated to be in excess of 27% mainly due to large increases in greenwaste and scrap metal processing. Landfill tonnages have remained flat on a year-to-year comparison. Six Month Progress Report on Program Objectives for FY 2007-08 4 ENVIRONMENTAL MANAGEMENT SOLID WASTE FUND 10. Support the HI-5 programs and redemption centers for the public. There are currently 15 certified redemption center (CRC) locations on the Big Island which includes 13 permanent sites and 2 mobile services. Arc of Hilo is currently operating redemption centers at 10 of the County's rural transfer stations: Hilo (7 days a week), Kca'au, Waimea, and Kealakehe (5 days a week), and Honokaa, Wai`Shinu, Puako, Keauhou, HAwl, and Pahoa (weekends only). In addition, Atlas Recycling LLC offers redemption services on a daily basis at their permanent locations in Hilo and Kona, with once-a-month mobile redemption services in Ocean View and Naalehu. Reynolds Recycling operates a redemption center in Hilo and will soon deploy the Island's first mobile reverse vending machine vehicle to various rural community sites. The permanent stationary site is open 5 days a week. 11. Install security fencing at all County transfer stations. Security fencing projects for the remaining 5 transfer stations are currently in the design phase. Security fencing has been installed at 16 of our 21 transfer stations as of FY 06- 07. The gates have worked to increase cleanliness and deter abuse. Chutes that were overwhelmed due to nighttime use are now under control. With the installation of these gates we have also experienced increased operational responsibilities. Someone must be available on-site at opening and closing. Contracted security guards are being used where Division staff is not available. 12. Achieve full staffing for all Solid Waste Division positions and provide incentives for optimizing personnel efficiency. The Division and Department are continuing efforts to fill all vacant Division positions. The Division's efforts to identify additional needs and maximize existing resources are ongoing. As the Division is responsible for providing daily service, vacancies continue to adversely affect the Division's ability to maintain minimum levels of service. Six Month Progress Report on Program Objectives for FY 2007-08 5 ENVIRONMENTAL MANAGEMENT SOLID WASTE FUND 13. Acquire trained and qualified safety personnel for implementation of safety and educational training programs and a medical monitoring program for all Solid Waste Division employees. The Division has 3 baseyards located throughout the County. The West Hawaii Sanitary Landfill contract operator, Waste Management of Hawaii, Inc., continues to provide ongoing safety and educational training to County landfill personnel operating at that facility. The County of Hawaii Safety Officer continues to work closely with the Division to implement a revised Safety Program. The Employee Safety committee has been implemented and is taking charge of identifying the employee safety concerns. Six Month Progress Report on Program Objectives for FY 2007-08 6 ENVIRONMENTAL MANAGEMENT SOLID WASTE FUND 1. To continue implementation of proposed actions identified in the Update to the Integrated Solid Waste Management Plan for the County of Hawaii. Implemented 2-Bin recycling to increase participation in waste diversion. Currently working on procuring a Waste-to-Energy facility to achieve one of the many goals as set out in the Plan. Beginning the process to update the Integrated Solid Waste Management Plan for the County of Hawa? i. 2. To construct the basic solid waste and recycling elements of the East Hawaii Regional Sort Station Complex. To design the further elements of the complex. Contractor has begun working on the East Hawaii Reload Facility, while additional redesign and revisions to the plans are being considered to keep "Scope of Work" within the funding provided. 3. To procure the services of a private firm to operate a waste reduction facility, in accordance with the goals and objectives identified in the Update to the Integrated Solid Waste Management Plan, and any further identified public policy. Procurement process is currently underway. Proposals were received and negotiations are ongoing with the best proposal received. It is anticipated that by January 2008, the best negotiated draft contract will be submitted to County Council to consider funding, and then to approve or disapprove. 4. To close the South Hilo Sanitary Landfill when it reaches capacity in accordance with USEPA and State of Hawaii Department of Health standards. The closure plan is pending Department of Health (DOH) approval of permit modification, deferring closure for 2-4 years, possibly more with good management practices. The Division submitted a permit application to DOH to utilize existing airspace by changing the slope of the existing South Hilo Sanitary Landfill. The modifications included in the new permit application would not alter the current approved footprint (horizontal expansion) or the current limited height of 196 feet above sea level (vertical expansion). Construction utilizing the additional airspace is ongoing with a projected life extension through 2010. Final Status Report on Program Objectives for FY 2006-07 1 ENVIRONMENTAL MANAGEMENT SOLID WASTE FUND 5. To initiate repairs and enhancement services at all County transfer stations. Many small projects of less than $25,000 each were completed. These projects included a recycling bin access wall, fences and gates, new chutes and chute supports, concrete pads for recycling bins and striping at Hilo Transfer Station. The major projects completed and closed this year are Hilo Recycling Area and Transfer Station Repairs Ph. 1A. The Hilo Recycling Area included improvements to the Hilo Transfer Station and acquiring recycling bin ramps. The project consisted of paving and installing water spigots in the recycling area and installation of a new exit road from the refuse chute area that improved traffic flow. The Transfer Stations Repairs Ph. 1A was a Community Development Block Grant (CDBG) project that consisted of drainage improvements, paving, and gates at Waiohinu Transfer Station, Glenwood Transfer Station and Pahoa Transfer Station. As prompted by the five-year plan in the "Island Wide Transfer Stations Repair and Enhancement Plan", the Department has contracted with RW Beck to develop conceptual plans for the replacement of Volcano, Glenwood, Pahoa and Waiohinu Transfer Stations. The Kiholo Bay earthquake of October 15, 2006, disrupted schedules and took precedence over many of our efforts. This event caused damage at Kealakebe, Waimea, Kaauhuhu and Waiohinu transfer stations. The staff engineer continues to work closely with representatives of FEMA, State Civil Defense and Public Works to develop required construction documents for the repair projects and execution of those contracts. 6. Fleet Maintenance. a) To repair and maintain our heavy truck tractor fleet on a timely basis by continuing daily maintenance checklists for timely identification of problems. The County has a vendor contracted to provide limited maintenance service for the truck-tractors on an "as needed" basis. Repair work is performed through Automotive Division when staff and space is available. Otherwise, it is contracted out on an emergency basis. Heavy truck repairs will be contracted out to private vendors due to the fact that the current Automotive Division facility and personnel are limited. Final Status Report on Program Objectives for FY 2006-07 2 ENVIRONMENTAL MANAGEMENT SOLID WASTE FUND Additionally, the Division continues to request its own maintenance staff and facility to provide preventative maintenance and emergency repair services for all the Division's light and heavy equipment and facilities. b) To continue a daily maintenance checklist on our compactor pick-up truck fleet. The County has a vendor contracted to provide limited maintenance service on compactor trucks on an "as needed" basis. Additionally, the Division has requested its own maintenance staff and facility to provide preventative maintenance and emergency repair services for all of the Division's light and heavy equipment. c) To continue a daily maintenance checklist on our heavy equipment and re- establish the functional daily required maintenance. The Division is responsible for operating and maintaining 2 active landfills, 21 transfer stations, 3 Division baseyards, and 2 inactive landfills, in addition to performing island-wide transportation of municipal solid waste 362 days a year. The South Hilo Sanitary Landfill utilizes a 2003 Cat dozer, a 1991 Cat dozer, and a 1991 rental dozer D8; 2000 CAT 826G compactor and a 2003 Cat 826G. The West Hawaii Sanitary Landfill utilizes a 2001 Caterpillar D8 dozer and 2007 CAT 826H compactor. Routine service is limited and, at most times, not able to keep the manufacturer's recommended service schedules on Division equipment as there is no backup equipment to allow removing equipment from service and County repair/service personnel are not available. Emergency repairs are being performed through contract to a private contractor through bidding or emergency procurement. The Solid Waste Division continues to request a Division-managed maintenance staff and facility to perform emergency repairs and preventative maintenance per the manufacturer's recommended guidelines. The DOH Solid Waste Management Permit requires that this equipment be operating during landfill operating hours. A condition of the operating permit requires backup equipment to be on site and operable at all times. Otherwise, closure of the landfill facility occurs until machinery is operable. The other option is to haul trash across the island until equipment is available at landfill. Final Status Report on Program Objectives for FY 2006-07 3 ENVIRONMENTAL MANAGEMENT SOLID WASTE FUND d) To continue a recurring replacement schedule for our compactor trailers, and all other vehicles in the fleet based on age and repair costs. Six (6) new 75-cubic yard refuse trailers and two (2) open-top trailers have been delivered this fiscal year. The Division is looking into preserving its current fleet of trailers without purchasing new trailers based on the fact the cost of steel has risen significantly. Based on this, the Division is looking into partial replacement of trailer components instead of total replacement of trailers. Additionally, the Division has requested maintenance staff and facility to provide preventative maintenance and emergency repair of all Division light and heavy equipment and outside facilities. 7. Expand greenwaste and organics diversion to produce a value-added compost product for our island and provide greenwaste drop-offs at selected transfer stations island- wide. For FY 2006-2007, 11,238 tons of green waste and pallets were processed into mulch in East Hawaii, and 26,655 tons of green waste and pallets were processed into mulch in West Hawaii. A total of 37,893 tons of processed green waste and pallets were diverted from our landfills. In December, both green waste sites began accepting untreated wood pallets. In June 2007, a second grinder was put into service allowing grinding operations simultaneously in Kona and Hilo. Expansion of green waste mulching operations to other parts of the island is planned for FY 2007-2008 to increase diversion of these materials from our landfills. Compost infrastructure in West Hawaii near the landfill at Pu'uanahulu is planned for completion in FY 2007-2008. 8. To continue post closure maintenance and monitoring of Kailua and old Waimea landfills. The County will contract with a new vendor to provide monitoring, limited maintenance and subsurface fire suppression activities at the old Kailua landfill. Additional post closure monitoring and remediation will be required in order to comply with DOH/US EPA regulations. A County contractor performed monitoring and subsurface fire suppression activities at the Waimea Landfill. It is being monitored by County personnel for the presence of subsidence and signs of sub-surface fires. A remedial draft action plan will be submitted to DOH when finalized to address the ongoing subsurface fires and to comply with DOH/US EPA regulations. Final Status Report on Program Objectives for FY 2006-07 4 ENVIRONMENTAL MANAGEMENT SOLID WASTE FUND 9. To expand recycling education, used residential motor oil recycling, glass recycling, e-waste collections, household hazardous waste collections and diversion grants. Diversion Rates: The estimated FY 2006-2007 diversion rate is approximately 23.8%, a decrease from the previous fiscal year of 25.8%. This was due mainly to the large decrease in green waste processed. The landfill disposal tonnages have remained relatively flat overall for a total of 220,000 tons island-wide for commercial and residential. During 2007, a contract was finalized to expand recycling bins at all transfer stations and implement a 2-Bin recycling program. Higher participation is expected when recycling is more convenient. With 2-Bin recycling providing a bin for glass and a bin for all other mixed recycling, minimal sorting is required, making it more convenient. To help manage programs, the Recycling Section has been approved to expand its current staff with the addition of a Recycling Specialist II position in West Hawaii for FY 2007-2008. Solid Waste Diversion for FY 2006-07 2006-2007 221,527 69,042 290,569 23.8% 2005-2006 223,026 77,734 300,760 25.8% 2004-2005 225,267 56,422 7281,688 20.0% a) Used Motor Oil Recycling (UMO)- Diversion for FY 2006-2007 was 11,030 gallons of uncontaminated oil at our Do-It-Yourself sites and 6,711 gallons of contaminated oil at transfer stations and Household Hazardous Waste (HHW) events held bi-annually in Kona and Hilo. b) Glass Recycling for FY 2006-2007 totaled 5,888 tons including 5,000 tons of HI5 glass and 888 tons of ADF glass. In addition, non-1115 glass bins have been placed at 19 of the island's transfer stations beginning FY 2007-2008. c) E-waste. The Division is currently funded for 2 annual CompuCycle events; one in Kona and one in Hilo, and is looking at potential sites for regular E-waste collection because of the high demand. Including the emergency collection coordinated with FEMA resulting from the October 2007 earthquake, 178 tons of E-waste was collected and shipped for proper off-island recycling and disposal. The goal for FY 2007-2008 is to provide 2 permanent E-waste drop-off sites in East and West Hawai i and 2 one-day events for the communities in Waimea and Ka'u. E-Waste 78 87 178 91 104% Final Status Report on Program Objectives for FY 2006-07 5 ENVIRONMENTAL MANAGEMENT SOLID WASTE FUND d) Household Hazardous Waste (HHW) The December 2006 events in Kona and Hilo were expanded to include used or outdated medications and in June 2007, fluorescent lights. During these events, over 113 tons of primarily batteries and used motor oil were collected and properly disposed of, an increase of 3% over the previous fiscal year. The Division was awarded a CDBG grant for $50,000 to conduct a household hazardous waste collection event in Puna District in March 2008. A HHW event will be held in Waimea in March 2008 for the first time. e) Latex Paint: The County recently implemented a program to collect and reuse latex paint to divert this from our landfills. Approximately 8 tons were collected and recycled in FY 2006-2007. f) Paper Fiber Recycling was offered at 12 transfer stations with segregated bins at 3 of them. A new proposal to convert to 2-Bin recycling; one bin for glass and one for mixed recycling; and expand recycling participation at 20 of the 21 transfer stations started July 1, 2007. Separate bins for cardboard will be available at Hilo, Kea'au and Kailua-Kona due to the high volume. Enhancements include the installation of 2 ramps for the recycling bins that now provide the public with a handicap accessible area to put recyclables into bins. Paving at the Hilo Transfer Station recycling area has improved customer experience. g) Kea au Recycling and Reuse Center continues to operate successfully with average monthly tonnage diverted of 147 tons, or a 20% diversion rate (excluding 11I5). h) Kona Recycles (a, Kealakehe: Community is adjusting well to multi- stream sort bins and the commercial cardboard acceptance policy is being well received. i) Reuse: An important part of waste diversion involves reuse. The County statistics for reuse only include those items donated to the Kea'au Reuse Center of approximately 135 tons. The County encourages reuse through many local non-profit organizations and community groups. Expanding reuse options to more communities is a goal for FY 2007-2008. j) Recycling Organizations: The County's success in waste diversion and recycling is dependent on the services of many local organizations. Recycle Hawaii, a local non-profit organization, recently celebrated its 15th Anniversary and has played a pivotal role in education and promotion of recycling island-wide. Two major recyclers, Business Services Hawaii and Atlas Recycling, continue to expand their services and operations to accept and process more materials. The County's Diversion Incentive Program supports and encourages businesses to start or expand recycling. Final Status Report on Program Objectives for FY 2006-07 6 ENVIRONMENTAL MANAGEMENT SOLID WASTE FUND k) County of Hawaii Recycling: With support of the Environmental Management Commission, the Council passed Resolution 30-07 in February 2007, requesting the Mayor to issue a directive to implement recycling programs at all County agencies and departments. The Recycling Section began work this year on several initiatives. i) Bins in the Parks: Offering HI5 recycling bins in County outdoor parks and indoor community centers. With over 120 locations, and over 500 trash receptacles in use, this project is substantial. Preliminary meetings were held in April 2007 with Parks and Recreation to discuss ideas. The Department will apply for funding for the bins from the DOH H15 program and work with local community and non-profit groups to redeem the beverage containers. ii) Downtown Recycles: As part of the Envision Hilo 2025, the Recycling Section participated in a public meeting held at the Palace Theatre and shared our "vision" to have H15 recycling bins next to trash bins in all the downtown areas. The HI5 budget for FY 2007-2008 has approximately $10,000 to support purchase and installation of bins with the ultimate goal to have bins in both downtown Hilo and Kona. iii) Recycling Services at County Buildings: To encourage County employees to recycle, recycling bins and pickup service needs to be provided and, like trash service, there is a cost involved with recycling. Through cooperation with Public Works, the annual procurement for trash service included recycling services for some East Hawaii County offices. The goal is to expand these services to offer recycling at the majority of County buildings and offices. The Recycling Section will work with other County Departments on setting up recycling, reduction and reuse. iv) Office Recycling Bins: To encourage County employees to participate in recycling, various office recycling bins are being procured. There will be blue bins with a recycling logo for central office areas like lunchrooms and machine work areas, and individual desk side recycling bins. Recycling at County offices will be used as a model to encourage private businesses to participate. Final Status Report on Program Objectives for FY 2006-07 7 ENVIRONMENTAL MANAGEMENT SOLID WASTE FUND 10. To continue to support the HI5 programs and redemption centers for the public. The H15 Beverage Container Deposit Program is going strong on the Big Island, as well as throughout the State. For FY 2006-2007, the State achieved a 68% rate of redemption, and Hawaii County estimated that approximately 80% of its containers were recycled and redeemed during this time period. There are currently 15 certified redemption center (CRC) locations on the Big Island. The Arc of Hilo operates redemption centers at 10 of the County's rural transfer stations: Hilo, Kea'au, Waimea, and Kealakehe (5 days a week), and Honokaa, Wai ohinu, Puako, Keauhou, Hawi, and PBhoa (weekends only). In addition, Atlas Recycling LLC offers redemption services on a daily basis at their permanent locations in Hilo and Kona, with once-a-month mobile redemption services in Ocean View and Na'alehu. In October 2006, Reynolds Recycling opened its first redemption center on the Big Island in Hilo. They are open 5 days a week. It is expected that 2 new CRCs will be opening in Hilo before the end of FY 2007-2008. In December 2006, an elementary education and outreach program called the HI5 Magic Show was performed at more than 21 schools island-wide, teaching children the importance of recycling. In addition, many schools and non-profit organizations are benefiting from HI5 collection efforts that have helped them purchase supplies, playground equipment, sports gear or to fund field trips. The HI5 reusable shopping bag distributions throughout the Big Island have been a huge success, not only to promote the program, but also to encourage more recycling and to prevent plastic bag litter. For the period of July 2006 through June 2007, Big Island residents recycled and redeemed approximately 102 million containers, diverting an estimated 6,650 tons of containers from County landfills, an estimated 80% redemption rate. 11. To install security fencing at all County transfer stations. Security fencing is now in place at 16 of our 21 transfer stations. The 4 remaining transfer stations that require fences to be installed include Pahala, Volcano, Paauilo, and Laupahoehoe. The gates have worked to increase cleanliness and deter abuse. Chutes that were overwhelmed due to nighttime use are now under control. With the installation of these gates, we have also experienced increased operational responsibilities. Someone must be available on-site at opening and closing. Contracted security guards are being used where Division staff is not available. Final Status Report on Program Objectives for FY 2006-07 8 ENVIRONMENTAL MANAGEMENT SOLID WASTE FUND 12. Achieve full staffing for all Solid Waste Division positions and provide incentives for optimizing personnel efficiency. The Division and Department are continuing efforts to fill all vacant Division positions. The Division's efforts to identify additional needs and maximize existing resources are ongoing. As the Division is responsible for providing daily service, vacancies continue to adversely affect the Division's ability to maintain minimum levels of service and impact overtime. 13. To acquire trained and qualified safety personnel for implementation of safety and educational training programs and a medical monitoring program for all Solid Waste Division employees. The Division has 3 baseyards located throughout the County. The West Hawaii Sanitary Landfill contract operator, Waste Management of Hawaii, Inc., continues to provide ongoing safety and educational training to County landfill personnel operating at that facility. The Division has requested that specialized staff (i.e. Safety Coordinator) be provided to address worker and public health and safety issues at County Solid Waste facilities, review changes in applicable industrial and occupational safety regulations and to manage the Division's medical monitoring program. The County Safety Officer has been working closely with the Division to implement a revised Safety Program. This is partially a result of the HIOSH inspection. An Employee Safety Committee has been formed and is beginning to take charge of identifying the employee safety concerns. Final Status Report on Program Objectives for FY 2006-07 9 i GOB' CO JRE FUND PARKS & RECREATION GOLF COURSE FUND 1. Improve, beautify and maintain the greens, tees and fairways at the Hilo Municipal Golf Course by: a. aerating all golf course greens in April and September, weather permitting; Objective being achieved. 1't phase was completed in September. b. verticut and de-thatch all greens in October, January, and May, weather permitting, or as needed; Objective being achieved. First phase completed in September. Second phase scheduled for end of January. c. controlling application of fertilizer and pesticide to greens, fairways and tees weekly, or as needed; Objective being achieved. Fertilizers and pesticides being applied on a monthly basis as needed. d. controlling application of herbicide to greens, tees, stream beds, ditches and course boundaries weekly, or as needed; Objective being achieved. Herbicide being applied monthly as needed. e. daily mowing of greens; Objective being achieved. Greens being mowed on a daily basis. f. mowing of tee tops every Thursday, weather permitting; Objective being achieved. Tee tops being mowed every Thursday. g. mowing of fairways Monday through Friday, weather permitting; Objective being achieved. Fairways being mowed Monday through Friday. 2. Schedule and assign tee times for: a. individuals and groups on a daily basis; Objective being achieved. Six Month Progress Report on Program Objectives for FY 2007-08 1 PARKS & RECREATION GOLF COURSE FUND b. club tournaments every six months; Objective being achieved. c. larger fundraising tournaments on an annual basis. Targeting, but not limited to six fundraisers per fiscal year. Objective being achieved. 3. Schedule inspection and repairs of course structures, clubhouse facilities and maintenance warehouse during the months of July, October, January, and April. Objective being achieved. 1" inspection was done in July, second in October. 4. Daily routine inspections and maintenance of equipment, course vehicles and safety equipment. Objective being achieved. Equipment has been checked on a daily basis. 5. 80% of the service surveys received by golfers will be satisfactory or better. Objective being achieved. 6. 50% of all employees will have at least one training course. Objective not achieved. Training is being scheduled at this time. 7. 100% of employees will be exposed to safety talks at least once per month. Objective being achieved Six Month Progress Report on Program Objectives for FY 2007-08 2 PARKS & RECREATION GOLF COURSE FUND 1. Improve, beautify and maintain the greens, tees and fairways at the Hilo Municipal Golf Course by: a. aerating all golf course greens in April and September, weather permitting; Objective achieved. Second phase was completed in the month of March. b. verticut and de-thatch all greens in January, May and October, weather permitting, or as needed; Objective achieved. First phase completed in September. Moved the first phase up one month due to weather. Second phase was completed in November. Third phase was cancelled due to recommendations by Mr. Larry Gilhuly (Director of the Northwest Region, Greens Section, USGA). Program has been adjusted. c. controlling application of fertilizer and pesticide to greens, fairways and tees weekly, or as needed; Objective achieved. Fertilizers and pesticides were applied on a monthly and as needed basis. d. controlling application of herbicide to greens, tees, stream beds, ditches and course boundaries weekly, or as needed; Objective achieved. Herbicide was applied monthly and as needed. e. daily mowing of greens; Objective achieved. Greens were mowed on a daily basis. f. mowing of tee tops every Thursday, weather permitting; Objective achieved. Tee tops were mowed every Thursday. g. mowing of fairways Monday through Friday, weather permitting; Objective achieved. Fairways were mowed Monday through Friday. h. Controlled application of pre-emergent herbicides to fairways in October, December, February, April and June, weather permitting. Objective not achieved. Pre-emergent herbicide was applied to the green surrounds in May only as recommended by Mr. Gilhuly. Final Status Report on Program Objectives for FY 2006-07 1 PARKS & RECREATION GOLF COURSE FUND 2. Schedule and assign tee times for: a. individuals and groups on a daily basis; Objective achieved. b. club tournaments every six months; Objective achieved. c. larger fundraising tournaments on an annual basis. Targeting, but not limited to six fundraisers per fiscal year. Objective achieved. 3. Schedule inspection and repairs of course structures, clubhouse facilities and maintenance warehouse during the months of July, October, January, and April, Objective achieved. Inspections were done in July, October, March, and June. 4. Daily routine inspections and maintenance of equipment, course vehicles and safety equipment. Objective achieved. Equipment has been checked on a daily basis. 5. Restaurant, proshop and driving range will be open everyday that the golf course is open to the public at least 90% of the time. Objective achieved. Restaurant open 100% of the time the golf course is open. 6. 80% of the service surveys received by golfers will be satisfactory or better. Objective achieved. More than 80% of the service surveys have been satisfactory or better. 7. 50% of all employees will have at least one training course. Objective achieved. 8. 100% of employees will be exposed to safety talks at least once per month. Objective achieved. Final Status Report on Program Objectives for FY 2006-07 2 GEOTHE M L RE-1-1--.0 CATIO N ANIG >El/ FUND LLra-..~ PLANNING GEOTHERMAL RELOCATION REVOLVING FUND 1. The Geothermal Relocation Revolving Fund shall be administered in an efficient and responsible manner complying with all applicable ordinances and rules. Objective achieved. No claims filed. Six Month Progress Report on Program Objectives for FY 2007-08 1 PLANNING GEOTHERMAL RELOCATION REVOLVING FUND 1. The Geothermal Relocation Revolving Fund shall be administered in an efficient and responsible manner complying with all applicable ordinances and rules. Objective being achieved. No claims filed. Final Status Report on Program Objectives for FY 2006-07 1 o l HOUSING FUND HOUSING OFFICE OF HOUSING & COMMUNITY DEVELOPMENT Administration Division 1. Plan and coordinate at least one upgrade of hardware and software to maintain the operational efficiency of the LAN/WAN and other related automated systems within the OHCD during the fiscal year. Pending installation to upgrade WAN switches and video conference server. Equipment purchased. Planning Branch 1. Implement Hawaii County Code, Chapter 11, on five (5) housing developers. Ongoing. Though there are agreements in process, the OHCD has not yet executed any affordable housing agreements. 2. Construct one (1) overnight homeless program in West Hawaii. Ongoing. The West Hawaii Emergency Housing Program, a 32-bed housing and supportive services program for homeless individuals in West Hawaii, is currently in progress. The initial environmental assessment has been completed, and the design for the project was started. 3. Construct one (1) permanent housing program in West Hawaii. Ongoing. Development of the Kaloko Housing Program, a 54-unit housing program to provide transitional, permanent housing and supportive services to working, homeless families in West Hawaii, has begun. The initial environmental assessment is in progress. Procurement has begun for design of the facility. 4. Provide technical assistance (TA) to one (1) non-profit entity in homeless grant applications. Completed. Two (2) non-profit entities have been provided with TA: • eCivis grant information to the Pahoa Weed and Seed group (11/27/07) • Guide to the HUD SuperNOFA to Child and Family Services (12/11/07) 5. Administer two (2) Fair Housing seminars for the general public. Ongoing. 20 Fair Housing trainings (3-4 monthly) have been administered to various homeless programs as part of the provider's renter education course. Six Month Progress Report on Program Objectives for FY 2007-08 1 HOUSING OFFICE OF HOUSING & COMMUNITY DEVELOPMENT 6. Administer two (2) Fair Housing seminars for persons of limited or non-English proficiency. Ongoing. The OHCD has coordinated a meeting with Micronesian United to plan Fair Housing seminars for various Micronesian populations. In addition, the OHCD has procured an Analysis of Impediments to determine barriers with regard to Fair Housing. After its completion, seminars for persons of limited/non-English speaking will be coordinated based upon populations identified within. 7. Develop one (1) video to increase awareness on Fair Housing. Ongoing. Production of the Fair Housing video is being coordinated statewide, with production companies currently being identified. 8. Assure four (4) new individual landlords attend Fair Housing training. Ongoing. Four (4) new individual landlords are expected to be in attendance at the Fair Housing trainings in April 2008, which are currently being coordinated (East and West Hawa? i) to include state and federal enforcement agencies. 9. Assure 100 visits to the County Fair Housing website link. Ongoing. Development of the Fair Housing website link is planned for implementation in 2008. 10. Provide Technical Assistance to 12 persons requesting Fair Housing information. Completed. Fair Housing TA has been provided for 14 inquiries: • Two (2) related to forms • Eight (8) related to housing • One (1) related to grant guidance • Three (3) related to policy 11. Provide Technical Assistance to one (1) non-profit entity in Fair Housing grant applications. Ongoing. One (1) organization is expected to solicit assistance for its Fair Housing grant application in early 2008. Six Month Progress Report on Program Objectives for FY 2007-08 2 HOUSING OFFICE OF HOUSING & COMMUNITY DEVELOPMENT Community Development Division Community Development Block Grant (CDBG) 1. Solicit proposals from eligible entities for the 2008 CDBG program by January 2008. Ongoing. Held public hearings in October 2007. Project proposal forms were available in October and due to the OHCD on January 10, 2008. 2. Prepare the annual Consolidated Action Plan and submit the Plan to HUD by May 15, 2008. No Action. Soliciting project proposals. See #1 above. 3. Fund, monitor, complete, and/or close CDBG projects in accordance with program regulations. Ongoing. The OHCD is monitoring 19 CDBG funded projects. 4. By April 2008 the balance of CDBG funds in the federal treasury must be less than one and a half times the yearly grant amount. Completed. The ratio as of December 2007 is 1.49. 5. Complete the reporting, monitoring, and audit requirements of CDBG program by December 2007 for fiscal year ending June 2007. Completed. The annual CDBG report was submitted to HUD in September 2007 and the single audit worksheets were submitted to the auditors. HOME 1. Solicit project proposals from eligible entities for the 2008 HOME program by January 2008. Ongoing. Held public hearings in October 2007. Project proposal forms were available in October and due to the OHCD on January 10, 2008. 2. Prepare the Program Description and submit the Description to the Hawai'i Housing Finance and Development Corporation (HHFDC) by May 15, 2008. No Action. Soliciting project proposals. See #1 above. Six Month Progress Report on Program Objectives for FY 2007-08 3 HOUSING OFFICE OF HOUSING & COMMUNITY DEVELOPMENT 3. Fund, administer, complete and/or close out HOME projects in accordance with program regulations. Ongoing. The OHCD has completed the Kino'ole Senior Residences and is currently monitoring six (6) HOME funded housing projects. 4. Complete the reporting, monitoring, and audit requirements of HOME program by December 2007 for fiscal year ending June 2007. Completed. The HOME report was submitted to the State in September 2007 and the single audit worksheets were submitted to the auditors. Workforce Investment Act (WIA) 1. Prepare the 2008 Annual Plan and submit the Plan to DLIR by April 2008. No action at this time. 2. Monitor the Adult, Dislocated Worker and Youth Programs by June 2008. Completed. Adult and Dislocated Worker Programs were monitored in December 2007. Completed. In-School Youth Program was monitored in January 2008. Ongoing. Out-of-School Youth Program will be monitored by June 2008. 3. Provide services to: 250 adults who are 18 years of age and older and meet the income requirement; Served 116 adults. 225 dislocated workers who have recently been layed off due to shutdown of business and who have been given notice of layoff; Served 54 dislocated workers. 200 in-school youth (ages 14-18) and out-of-school youth (ages 14-21) who are considered disadvantaged with at least one of the WIA program barriers. Served 137 youths. 4. Plan and implement the One-Stop Center operations in Hawai' i County by June 2008. Ongoing. Big Island Workplace Connection (One-Stop Group) meets monthly. Six Month Progress Report on Program Objectives for FY 2007-08 4 HOUSING OFFICE OF HOUSING & COMMUNITY DEVELOPMENT 5. Coordinate and provide support to the Hawaii County Workforce Investment Board, Hawaii County Youth Council and its subcommittees by June 2008. Ongoing. Coordinated and provided support to the Hawaii Workforce Investment Board (WIB) meetings held quarterly, Hawaii Youth Council meetings held monthly, and Sub-committee meetings held periodically. 6. Solicit proposals for interested vendors and renewing existing providers for the Eligible Training Providers list in FY 2007-2008. Completed. Submitted approved vendor list with training materials to the State in July 2007. Other Grant Programs 1. Apply for other grant programs which will complement or enhance program objectives. The OHCD submitted a request for 2007 Special Purpose Grant and is working on a Reed Act proposal for the 2008 State Legislature. 2. Fund, administer, complete and/or close out other grant projects in accordance with program regulations. The OHCD is implementing five (5) projects funded by the USDA and Special Purpose Grant from HUD. Six Month Progress Report on Program Objectives for FY 2007-08 5 HOUSING OFFICE OF HOUSING & COMMUNITY DEVELOPMENT Development Division 1. Develop at least one housing project alone or in partnership with government agencies or the private sector during the fiscal year. Ongoing. Working with the Hawa? i Island Community Development Corporation (HICDC) on the Ainakea Housing Project. 2. Begin site work on Phase I of the Waikoloa Workforce Housing Project by October 2007. Ongoing. Groundbreaking held in December 2007. Site work to begin in early 2008. 3. Provide technical assistance to at least one non-profit organization in applying for other resources to develop affordable or special needs housing by June 2008. Ongoing. Assisted the HICDC to develop elderly housing. 4. Apply for additional funding to implement construction management and two supportive housing projects. The OHCD did not apply for additional funding to implement construction management because the Department of Public Works has added additional staff to implement the CDBG projects. Ongoing. The County is currently seeking a Congressional and State legislative appropriation of $12 million to fund the development of its Kaloko Housing Program. The appropriation request period for both funding sources has just begun with the result of this request anticipated for summer 2008. Existing Housing Division Housing Choice Voucher Program 1. Maintain a 99% utilization rate of HUD provided funding for the Housing Choice Voucher (Section 8) Program. Ongoing. The Existing Housing Division (EHD) will continue to work on meeting funding utilization rate. Six Month Progress Report on Program Objectives for FY 2007-08 6 HOUSING OFFICE OF HOUSING & COMMUNITY DEVELOPMENT 2. Increase the number of participants in the Section 8 Family Self-Sufficiency Program to 100 by June 30, 2007. Ongoing. As of December 31, 2007, there are 60 participants in the Section 8 Family Self-Sufficiency Program. In November 2007, the EHD conducted island-wide informational meetings for Section 8 participants. 3. Complete one (1) Section 8 Homeownership Option Program transaction with an eligible program participant. Ongoing. As of December 31, 2007, the EHD completed one (1) Section 8 Homeownership Option Program transaction. The EHD will continue to work with eligible program applicants. 4. Continue to improve the image of the Housing Choice Voucher (Section 8) Program by emphasizing adherence to the program's guidelines and by meeting with community groups and property owners at least annually. Ongoing. As of December 31, 2007, the EHD conducted four (4) in-service training for community groups and service providers. The EHD has plans to hold a Landlord Forum in 2008. 5. Apply for additional HUD funding. Ongoing. Applications to HUD for additional funding is due in June 2008. Rehabilitation Loan Program 1. Complete the rehabilitation of ten (10) existing housing units owned by low and moderate income person(s) through the Residential Emergency Repair Program and the Native American Housing and Self-Determination Act (NAHSDA) Rehabilitation Loan Programs. Ongoing. Implementing 17 home repair projects and completed two (2) projects. 2. Continue to promote the RERP and NAHSDA Programs by meeting with community groups and property owners at least annually. Ongoing. In August 2007, participated in the HPM Building Supply Product Show to promote the program. Will continue to promote program by meeting with community groups and property owners. Six Month Progress Report on Program Objectives for FY 2007-08 7 HOUSING OFFICE OF HOUSING & COMMUNITY DEVELOPMENT 3. Maintain 99% utilization rate of HUD provided funding for the Housing Preservation Grant. Ongoing. Continue to work with HCEOC, who administers the Housing Preservation Grant Program, to ensure maximum utilization of the HPG funds. 4. Apply for funding to maintain current level of funding and to implement special rehabilitation loan programs. Ongoing. Application for additional funding will be submitted in January 2008. Other Program 1. Implement the American Dream Down Payment Initiative Program. Ongoing, Program implemented. As of December 31, 2007, completed two (2) transactions which provided downpayment and/or closing cost assistance to eligible first-time homebuyers. Six Month Progress Report on Program Objectives for FY 2007-08 8 HOUSING OFFICE OF HOUSING & COMMUNITY DEVELOPMENT Administration Division 1. Coordinate technical and clearinghouse assistance to at least one developer or non- profit organization on Housing and Community Development projects and programs during the fiscal year. Completed. The OHCD provided Certifications of Certifications of Consistency with the Consolidated Plan for the following programs/projects: • Hawaii Community College (Kamoleao Laulima Resource Center) • Catholic Charities Hawaii (Kawaihae Education and Employment Program) • Office for Social Ministry (New Direction) • Steadfast Housing Development Corporation (Puamelia Group Home) Completed. The OHCD provided Hawaii Island Community Development Corporation (HICDC) with clearinghouse assistance in support of HICDC's request for Low Income Tax Credit Program. Completed. The OHCD provided technical assistance to the following developers regarding the Affordable Guidelines for the County of Hawaii: • Keanahalululu, LLC • CLD & Nine, LLC • DePonte Brothers, LLC • HICDC • Hoolehua Partners, LP • Kona Hale Ali i, LLC • Moaniala Holdings, LLC • Volcano Fairways Development Corporation • Wailuku Village, LLC • West Hawaii Business Park, LLC • Westpro Development, LLC 2. Plan and coordinate at least one upgrade of hardware and software to maintain the operational efficiency of the LAN/WAN and other related automated systems within the OHCD during the fiscal year. Completed. Hardware upgrades include purchases of new monitors, replacement backup power supplies, upgrade to the OHCD Wireless Access Point, and installation of a Cingular Wireless signal booster. Software upgrades include an upgrade to the MAS90 Accounting software package. Final Status Report on Program Objectives for FY 2006-07 1 HOUSING OFFICE OF HOUSING & COMMUNITY DEVELOPMENT Planning Branch I . Provide staff support or technical assistance to at least one non-profit agency during the fiscal year. Completed. The OHCD provided the Hawaii Island Community Development Corporation (HICDC) support in securing water for its affordable housing projects. Completed. The OHCD received approval for funding to purchase materials needed to repair 20 units at the Kawaihae Transitional Housing Program. The OHCD also received approval for operating funds for Catholic Charities Hawa? i, the program's operator. 2. Implement State Land Use and County employee/affordable housing requirements on at least one developer during the fiscal period. Ongoing. The OHCD processed and executed the following affordable housing agreements: • DePonte Brothers - 5 affordable lots • HICDC -10 housing credits secured by an agreement to produce self- help housing. • Kona Hale Alii, LLC - 5 housing units • Seascape Development, LLC -108 housing units • Volcano Fairways Development Corporation - 4 housing units 3. Revise the Housing chapter (Chapter 11) of the Hawaii County Code to encourage further development of affordable rental housing. Ongoing. The OHCD, by approval of the County Council, amended Chapter 11, Hawaii County Code, to include the following: • credit for construction of rental housing for families earning between 100% -120 % of median income • Clarification of the in-lieu fee calculation. Final Status Report on Program Objectives for FY 2006-07 2 HOUSING OFFICE OF HOUSING & COMMUNITY DEVELOPMENT 4. Generate a Housing Strategic Plan to establish the implementation and enforcement process of Hawaii County Code, Chapter 11. Ongoing. The OHCD has drafted rules currently under review by its Corporation Counsel. A draft housing continuum plan is currently being drafted by the OHCD. 5. Measure accomplishments of and update the Big Island Strategic Plan on Homelessness. Ongoing. The OHCD continues to work with the Community Alliance Partners (CAP), the County's homeless coalition, in evaluating the Big Island Strategic Plan on Homelessness. Progress was recently collected for calendar year 2006 and will be compiled within the next month for review and evaluation. 6. Renovate 20 units of the Kawaihae Transitional Housing Program to sustain the program for at least two (2) years. Completed. The OHCD and the Mayor's office worked with the Kawaihae Transitional Housing Program and community volunteers to complete necessary repairs to 20 studio units. 7. Coordinate with the County's homeless coalition, Community Alliance Partners, to construct one (1) overnight homeless program to service West Hawaii. Ongoing. The OHCD has worked with the West Hawaii homeless service providers to develop a model of the West Hawaii overnight shelter. A consultant has been contracted by the OHCD to address the environmental review requirements for the project. The OHCD, in collaboration with the CAP, has conducted outreach to the surrounding business and meets with various business partners bi-monthly to strategize the successful development of the facility. 8. Provide technical assistance to at least one (1) not-for-profit entity in the HUD SuperNOFA application process for homeless program funds. Ongoing. Although no organizations requested assistance in the SuperNOFA application process, the OHCD kept the CAP informed of available funds and provided Certificates of Consistency for those organizations that did apply for funding. Final Status Report on Program Objectives for FY 2006-07 3 HOUSING OFFICE OF HOUSING & COMMUNITY DEVELOPMENT 9. Hire additional staff to assist with policy, planning and compliance support to the Planning Services Branch. Completed. An additional staff member was hired to assist the Planning Branch. 10. Conduct at least two (2) workshops to further Fair Housing within the County. Completed. The OHCD coordinated two (2) Fair Housing (FH) seminars for the general public - one in East Hawaii and one in West Hawa? i. In addition, the OHCD provided 15 FH trainings to various East and West Hawaii programs that assist persons transitioning out of homelessness. 11. Conduct at least two (2) Fair Housing workshops for persons of Non-English (NE) speaking and Limited English Proficiency (LEP). Ongoing. The OHCD continues to collaborate with community groups to determine the location of need. The OHCD has contracted with SMS Research & Marketing Services, Inc. (SMS) to update the County's Analysis of Impediments (AI) for Fair Housing, which will assist in identifying persons of NE and LEP. Subsequent trainings in the respective languages will then follow. 12. Conduct one (1) Analysis of Impediments (Al) to identify and address discriminatory impediments. The contract for completion of the Al was by SMS was executed. The Al is expected to be completed by November 18, 2007. Community Development Division Community Development Block Grant (CDBG) 1. Solicit proposals from eligible entities for the 2007 CDBG program by January 2007. Completed. The OHCD received 10 proposals by the due date of 1/11/07. 2. Prepare the annual Consolidated Action Plan and submit the Plan to HUD by May 15, 2007. Completed. The OHCD submitted the Plan to HUD on 5/9/07. HUD approved the Plan on 7/13/07. Final Status Report on Program Objectives for FY 2006-07 4 HOUSING OFFICE OF HOUSING & COMMUNITY DEVELOPMENT 3. Implement, monitor, complete, and/or close CDBG projects in accordance with program regulations. The OHCD completed 3 projects and is implementing 16 projects. 4. By April 2007 the balance of CDBG funds in the federal treasury must be less than one and a half times the yearly grant amount. Completed. The balance as of April, 2007, was 1.38 times the yearly grant amount. 5. Complete the reporting, monitoring, and audit requirements of CDBG program by December 2006 for fiscal year ending June 2006. Completed. Yearly performance report submitted and approved by HUD. Single audit testing was conducted. HOME 1. Solicit project proposals from eligible entities for the 2007 HOME program by January 2007. Completed. The OHCD received 4 proposals by the due date of 1/11/07. 2. Prepare the Program Description and submit the Description to the State's Housing and Community Development Corporation of Hawaii (HCDCH) by May 15, 2007. Completed. The OHCD submitted the Plan in May, 2007. 3. Implement, administer, complete and close out HOME projects in accordance with program regulations. The OHCD completed 2 projects and is implementing 7 projects. 4. Complete the reporting, monitoring, and audit requirements of HOME program by December 2006 for fiscal year ending June 2006. Completed. Yearly performance report submitted and approved by HUD. Single audit testing was conducted. Final Status Report on Program Objectives for FY 2006-07 5 HOUSING OFFICE OF HOUSING & COMMUNITY DEVELOPMENT Workforce Investment Act (WIA) 1. Prepare the 2007 Annual Plan and submit the Plan to DLIR by April 2007. Completed. The Annual Plan was submitted on 5/18/07 and approved on 5/29/07. 2. Monitor the Adult Dislocated Worker and Youth Program by June 2007. Completed. Adult/Dislocated Worker programs were monitored in August 2006 and March 2007. The youth programs were monitored in January and April 2007. 3. Provide services to: 400 adults who are 18 years of age and older and meet the income requirement; 325 dislocated workers who have recently been layed off due to shutdown of business and who have been given notice of layoff; 200 in-school youth (ages 14-18) and out-of-school youth (ages 14-21) who are considered disadvantaged with at least one of the WIA program barriers. Completed. 159 adults were served; 128 dislocated workers were served; 250 in- and out-of-school youths were served. 4. Plan and implement the One-Stop Center operations in Hawai' i County by June 2007. Completed. Held monthly meetings, updated Memorandum of Understanding, revised cost allocation plans and referral system. 5. Coordinate and provide support to the Hawaii County Workforce Investment Board, Hawaii County Youth Council and its subcommittees by June 2007. Completed. Held WIB meetings in August 2006, November 2006, February 2007 and May 2007. Youth Council and subcommittees met monthly. 6. Monitor two vendors on the Eligible Training Providers list in Hawaii County by June 2007. Completed. Monitoring was done in August 2006. Final Status Report on Program Objectives for FY 2006-07 6 HOUSING OFFICE OF HOUSING & COMMUNITY DEVELOPMENT 7. Solicit proposals for interested vendors and renewing existing providers for the Eligible Training Providers list in FY 2006-2007. Completed. Will begin solicitation and renewals for FY 107 by March 2007 and completed in June 2007. Development Division 1. Develop at least one housing project alone or in partnership with government agencies or the private sector during the fiscal year. Ongoing. Working with Hawaii Island Community Development Corporation (HICDC) on the Ainakea Housing Project. 2. Provide technical assistance to at least one non-profit organization in applying for other resources to develop affordable or special needs housing by June 2007. Assisted the HICDC in applying for funds for the Hualalai Elderly Housing Project, Phase 111, and the Kino'ole Senior Housing Project. 3. Apply for additional funding to implement construction management and two supportive housing projects. Secured an appropriation, allotment and release of $500,000 in 2006 Legislative funding for planning, design and construction of the West Hawaii Overnight Homeless Program. Secured $325,279.21 in HOME funds for the environmental/design phases of the Kaloko Housing Program (KHP). Pursued 2007 Legislative funding for the construction of the KHP. 4. Develop a community of 800-1200 for-sale and rental units of workforce housing on the County's 268 acres of land in Waikoloa. Ongoing. Received Council approval on exemptions from certain County Code requirements. Received Council approval of $40 million of County funds for planning and construction. Final Status Report on Program Objectives for FY 2006-07 7 HOUSING OFFICE OF HOUSING & COMMUNITY DEVELOPMENT 5. Plan and coordinate a homeownership counseling program. Effective January 1, 2007, the Hawaii HomeOwnership Center began offering homeownership education and counseling services to island residents. The initial one-year agreement has been extended to June 30, 2008. Existing Housing Division Housing Choice Voucher Program 1. Maintain a 99% utilization rate of HUD provided funding for Section 8 Housing Choice Voucher Program. As of June 30, 2007, offered over 2,500 applicants the opportunity to participate in the Housing Choice Voucher (Section 8) Program. Achieved 100% utilization rate of U.S. Department of Housing and Urban Development (HUD) provided funding for the Program. 2. Implement the Section 8 Homeownership Program. Completed. Section 8 Homeownership Program has been implemented. In October 2006 and April 2007, the OHCD conducted island-wide informational meetings for all eligible Housing Choice Voucher (Section 8) participants. As of June 30, 2007, the OHCD received a total of 126 applications for the program. 3. Increase the number of participants in the Section 8 Family Self-Sufficiency Program to 75 by June 30, 2006. As of June 30, 2007, there are 58 participants in the Section 8 Family Self- Sufficiency Program. For the same period, there were two (2) graduates from the Program. In March 2007, the OHCD conducted island-wide informational meetings for all eligible Section 8 participants. 4. Continue to improve the image of the Section 8 Program by emphasizing adherence to the program's guidelines and by meeting with community groups and property owners at least quarterly. Met with community groups and participated in community events to promote the Section 8 Programs. Final Status Report on Program Objectives for FY 2006-07 8 HOUSING OFFICE OF HOUSING & COMMUNITY DEVELOPMENT 5. Apply for additional HUD funding. Completed. In April 2007, submitted application to HUD for additional program funding. Rehabilitation Loan Program 1. Implement the Native American Housing and Self Determination Act (NAHASDA) Rehabilitation Loan Program. Completed. In August 2006, the OHCD participated in the HPM Building Supply Product Show to promote the program. In August and September 2006, the OHCD presented program information at the Panaewa and Keaukaha Community meetings. In October 2006, provided program information and distributed applications at the Disaster Recovery Centers in Hilo, Kona, Waimea and Kohala. 2. Complete the rehabilitation of 10 existing housing units owned by low and moderate income person(s) through the Residential Emergency Repair Program by June 30, 2007. As of June 30, 2007, completed the rehabilitation of 4 existing housing units owned by low and moderate income person(s). As of the same date, there are 5 projects in construction phase which are scheduled to be completed by December 31, 2007. 3. Maintain a 99% utilization rate of HUD provided funding for the Housing Preservation Grant. Worked with HCEOC, who administered the Housing Preservation Grant Program, who administered the Housing Preservation Grant Program to ensure maximum utilization of the HPG funds. 4. Apply for additional funding to implement special rehabilitation loan programs. In January 2007, submitted application for additional program funding. Final Status Report on Program Objectives for FY 2006-07 9 HOUSING wpm OFFICE OF HOUSING & COMMUNITY . DEVELOPMENT American Dream Down Payment Initiative (ADDI) Program 1. Implement the American Dream Downpayment Initiative (ADDI) Program. Completed. In November 2006, conducted island-wide informational meetings for the general public. As of June 2007, completed 2 transactions with eligible program participants. One participant purchased a house in East Hawaii and one in West Hawa? i. Other Programs 1. Develop and implement a Special Program that provides a tax credit to owners of housing units that are rented to low income households. Completed. Assisted the County Finance Department with the development of the Affordable Rental Housing Program. Final Status Report on Program Objectives for FY 2006-07 10 32 GE OTHEML PLANNING GEOTHERMAL ASSET FUND 1. The Geothermal Asset Fund shall be administered in an efficient and responsible manner complying with all applicable ordinances and rules. Objective achieved. No claims filed. Six Month Progress Report on Program Objectives for FY 2007-08 1 PLANNING GEOTHERMAL ASSET FUND 1. The Geothermal Asset Fund shall be administered in an efficient and responsible manner complying with all applicable ordinances and rules. Objective achieved. No claims filed. Final Status Report on Program Objectives for FY 2006-07 1