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Home My WebLink AboutRES 673 Draft 01 1980-1984.~-:~ . 0 County of Hawaii - State of Hawaii Resolution WHEREAS, pursuant to County Charter Section 3-14 interim, amendments to the Salary Ordinance may be by resolution; NOW, THEREFORE, BE IT RESOLVED BY THE COUNCIL OF THE COUNTY OF HAWAII that the Salary Ordinance is hereby amended for the following department: SECTION 8.10. FIRE DEPARTMENT. L Reallocate 7 positions of Fire Radio Dispatcher SR-12 to Fire Radio Dispatcher II SR-15. BE IT FURTHER RESOLVED that a copy of this resolution be transmitted to the departments of Fire, Finance and Civil Service for their information. Dated at Hilo, Hawaii, this 17th day of August INTRODUCED BY:. 1983. ~- ~.a'c'"p -'~J Councilman, County of Ha aii COUNTY COUNCIL County of Hawaii Hilo, Hawaii I hereby certify that the foregoing RESOLUTION was by the vote indicated to the right hereof adopted by the COUNCIL of the County of Hawaii on August 17, 1983 ATTEST: ~, ~ ~ COUNTY CLE K AIRMAN & SIDING OFFICER ROLL CALL VOTE AYES NOES A/E Dahlberg ' X De Luz, III ~ x Domingo x Fujii x Hale x Kawahara x Lai x Schune x Chr. Yamashiro x 9 Reference: V-1L/b/P_h-.J7J M.B. No. }}QQ.~yy RESOLUTION NO. ~~~ "'J - HAWAII COU~ PY COUNCIL POSITION INFOI~TION FORM '83 RP z ~n io ~4 Department: HAWAII FIRE Date: January 28, 1983 Request: Reallocation X Reclassification New Position Old Pos. Vew Pos. Class Title HC No. SR Salary Cost Diff. Fund Source # of Pos. in Dept. Fire Radio Dispatcher 2968 to 2974 12 $1,130/mo. G-2211.A 7 113 x'7 = Fire Radio ~ - I Dispatcher II " 15 $1,243 $791 ~~ 1. Give reasons how new: duties arose (statutes enacted, Ordinances, Newly authorized programs, basis for increased workloads, etc.): See attached statement. 2. If reallocation, list only new duties. (Example: 1. Takes dictation 40%; 2.T Keeps office accounts 30%, etc.): See attached statement. 3. Give reasons why new duties at higher level. are needed and cannot be assigned to classes at higher level or handled in other ways .such as short term contracts, etc. (Use productivity measurements where possible.): See attached statement. c -/ i76 /L,. 6 73 ... .' < 0 4. Was reallocation or reclassification budgeted and if not, why were manpower needs not planned through budgetary process? Reallocation costs were not budgeted since needs were not anticipated at the time budget was formulated. 5. List other rationale or pertinent statements and data: 6. Attach: a. Old Table of Organization b. New Table of Organization-with changes clearly visible c. Old class specification d. New class specification O NARRATIVE Rationale: ~a~~v i i Pn z z ~ Since its inception in 1975, the increase in responsibilities of the Fire Radio Dispatcher position (formerly known as Fire Alarm. Dispatcher) has been greater than anticipated. At that time, no thought was given to the " increase in the public services that we currently are providing. Since 1975; the Department has added two 24-hour stations. There is also Advanced Life Support services at four stations island-wide and one Basic Life Support station in West Hawaii. This increase in personnel staffing and rescue services have made it evident that a change in the responsibilities of this position should be made. Other factors to consider are the increase of population and subdivisions. The role of the dispatcher has become more sophisticated and complex with the addition of the State Medi-com System and the special telephone equipment for the handicapped. Also evident is the increase of multi-alarms, such as fire, rescue and medical, occurring simultaneously. Under the provisions of the State Comprehensive Emergency Medical Services System (EMSS) statute (HRS 321-221 through 233), the Department of Health (DOH) is charged with the responsibility of providing emergency medical ambulance service statewide. In Hawaii County, this responsibility lies with the Fire Department through a contract with the DOH. This service has added tremendously to the responsibilities of the dispatchers as they are, on numerous.occasiohs, asked to relay vital information between field units and hospital, and vice-versa. As part of their training, the dispatchers ar•e required to attend First Responder classes to_familiarize themselves with medical terms. and conditionsi. Another concern in regards to responsibility is the area of supervision. Dispatchers are presently working with limited supervision during normal business hours (0745-1630) and with no supervision thereafter, weekends and holidays. In the field of public safety, decision making is of vital importance, a responsibility presently being burdened by the dispatchers. In order to insure that the public is provided with adequate coverage for each emergency request, the responsibilities of this position should be upgraded. ~- S ~ 3 S 7 C- _ _ C;' C] 8 S ] r t& .£ C~ .R E u _ _ _ _ :9 G ~ S _ _ S 8 .Y. ob' C• S 3 .~~ 3 .Q Y~s C,~ C~ Ca CV .~ °X^ C i3 _tE° _ _ 't.3„ - a ~sz ~: -- I"s s ~i- -ei~ 4 C o C ~R ~- -_ Q t ~ c:'., a. w r - 'oT° W ~ Yew ~ -"-- ---- za=- 'Ye t i s` 4 ^ - `~a :~. .~~_.. _... ~..._; ~LCCCLL9 ~~~ 0 0 1.627 DEPARTMENT OF CIVIL SERVICE COUNTY OF HAWAII FIRE RADIO DISPATCHER I Duties Summary Receives training in fire radio dispatching methods and procedures; performs a variety of difficult clerical work in a central fire communications operation; and performs other related duties as required. Distinguishing Characteristics: This is the entry level class in the Fire Radio Dispatching series. This class differs from the Fire Radio Dispatcher II in that the Fire Radio Dispatcher I receives extensive training in fire radio dispatching methods and procedures and in addition, performs a variety of difficult clerical. work in conjunction with fire communications activities; whereas the Fire Radio Dispatcher II independently operates a radio transmitter and receiver to dispatch fire personnel in response to fire emergencies and other requests for fire assistance. Illustrative Examples of Work: Attends selected courses relating to fire emergencies to gain familiarity with the basic functions and missions of the fire department;. receives formal and on-the-job training in fire communications operation to include fire and emergency services; utilizes radio dispatching equipment under actual, but controlled conditions; receives telephone alarms, complaints and other requests for fire and medical assistance from the public; elicits and summarizes necessary facts, determines preliminary classification of request and forwards pertinent information to dispatchers; receives data from responding fire officer and enters same into various fire logs and journals; operates common office equipment, maintains and updates logs, journals, street maps, water supplies, and other miscellaneous fire bulletins and records; prepares individual time sheets. Minimum Qualification Requirements: Training and Experience: A combination of education and experience substantially equivalent to graduation from high school and 2 years of radio telephone or telephone switchboard operation, dispatching, public contact or clerical/technical supervisory work experience. Knowledge of: office practices and procedures; filing methods and systems; the purposes and uses of standard office equipment; geography of the island of Hawaii; principles and techniques in dealing with people. 0 0 ~ - .-. FIRE RADIO DISPATCHER I -2- Ability to: learn departmental rules and regulations, and policies and procedures of the Communications Division; learn pertinent laws and ordinances of the State and County of Hawaii; learn to operate radio-telephone equipment; communicate clearly and calmly with fire personnel and the general public; make sound decisions under stress conditions; operate standard office equipment; understand and retain oral communications. ~ecial Working Conditions: Physical Requirement: shift and weekend work as required. Persons seeking appointment to positions in this class must meet the health and physical condition standards deemed necessary and proper for performance of the duties. Physical Effort Grouping: Light This is the first specification approved for the new class FIRE RADIO DISPATCHER I. tenon^OVED:- May 10> 1983 O O 1.628 DEPARTMENT OF CIVIL SERVICE COUNTY OF HAWAII FIRE RADIO DISPATCHER II Duties Summar Independently operates a radio transmitter and receiver to dispatch and coordinate response of fire, rescue and emergency medical personnel to emergencies; and performs other related duties as required. Distinguishing Characteristics: This class differs from that of Fire Radio Dispatcher I in that the Fire Radio Dispatcher II independently operates a radio transmitter and receiver to dispatch fire and emergency medical personnel to fire, rescue, medical and other emergencies; whereas the Fire Radio Dispatcher I receives extensive training in fire radio dispatching methods and procedures and, in addition, performs a variety of clerical work related to dispatching. Illustrative Examples of Work: Transmits and receives radio messages in a communications center to and from the field; announces fire and rescue alarms and dispatches fire and emergency medical services personnel to emergencies; coordinates mutual aid responses; follows up on transmitted messages to insure receipt and understanding; coordinates response of other elements of the department and clears and assigns channels for direct broadcast between field units; maintains an accurate record of the status of personnel and units in the field including engine company deployment and dispositions; monitors and maintains communications with department aircraft on missions; communicates with deaf and mute through special equipment to respond to emergencies; operates and monitors MEDICOM system; relays vital information regarding patients to emergency room doctor when radio or MEDICOM system is not functioning properly; notifies fire administrative personnel in major emergencies in order that they may assume coordination of activities; maintains radio logs and logging tape recorder; conducts weekly tests of equipment and system,' including tests with Civil Defense, the Coast Guard, Federal Aviation and medical facilities on other islands; trains and monitors new dispatchers; maintains and updates maps and other data and files related to dispatching. Minimum Qualification Requirements: Training and Experience: A combination of education and experience substantially equivalent to graduation from high school and one year of work experience in a central communications operation. 0 0 .. FIRE RADIO DISPATCHER II -2_ Knowledge of: office practices and procedures; filing methods and systems; the purposes and uses of standard office equipment; geography of the island of Hawaii; principles and techniques in dealing with people; repeater site locations, coverage and capabilities; basic medical terms and conditions. Ability to: y operate radio-telephone equipment; communicate clearly and calmly with fire personnel and the general public; make sound decisions under stress conditions; write clear and concise reports; keep records; operate standard office equipment; understand and retain oral communications. Special Working Conditions: shift and weekend work as required. Physical Recuirement: Persons seeking appointment to positions in this class must meet the health and physical condition standards deemed necessary and proper for performance of the duties. Physical Effort Grouping: Light This is the first specification for the class FIRE RADIO DISPATCHER II. ~'\ ~ .A == ~ ~ ~o APPROVED: May 10, 1983 "~ K;~~, ~1 ~~~~Y;,,.`,`,~L,,.,-,, Dic}ector of Personnel