HomeMy WebLinkAboutRES 057 Draft 01 1980-1984County of Hawaii - State of Hawaii
Resolution
WHEREAS, pursuant to County Charter Section 3-14 interim amendments
to the Salary Ordinance may be by resolution;
NOW, THEREFORE, BE IT RESOLVED BY THE COUNCIL OF THE COUNTY OF HAWAII
that the Salary Ordinance is hereby amended for the following department:
(EXHIBIT D)
SECTION 8.09 (e). ELDERLY ACTIVITIES DIVISION. DEPARTMENT OF PARKS AND
RECREATION.
Coordinated Services
1. Change the time element of three positions of Community Services
Aid I SR -7 from hourly to full time. Also, transfer positions
to Section 8.09 (e). Elderly Activities Division, Department
of Parks and Recreation, under Coordinated Services - Exhibit C.
BE IT FURTHER RESOLVED that a copy of this resolution be transmitted
to the departments of Parks and Recreation, Finance and Civil Service for
their information.
Dated at Hilo, Hawaii, this 18th day of March 1981.
INTRODUCED BY: l
COUNTY COUNCIL
County of Hawaii
Hilo, Hawaii
I hereby certify that the foregoing RESOLUTION was by the vote indicated to
the right hereof adopted by the COUNCIL of the County of Hawaii on
March 18; 1981
ATTEST:
COUNTY CLAK o'
HAIRM4AN R SIDING OFFICER
ROLL CALL VOTE
AYES NOES A/E
Dahlberg X
De Luz, III
Domingo X
Fujii X
Hale X
Kawahara X
Lai X
Schutte
Chr. VamashiroId
94 0
Reference: C-162ZFC- 34
M.B. No.
p
RESOLUTION NO.
V 8 1 11i' 30 PP; 6 04
HAWAII COUNTY COUNCIL POSITION INFORMATION FORM
Department: Parks
& Recreation
Date:
November 17, 1980
Cost
Diff.
Fund
Source
Request: Reallocation
Reclassification
x New
Position
Class Title
HC No.
SR
Salary
Cost
Diff.
Fund
Source
# of Pos.
in Dept.
Comm. Serv. Aid I
8-0093
7CD
4.43/hr.
C-7335
15
If n n"
R-0098
7CD
4.43/hr.
n n
of
- If If it n
R-0099
7B
4.24/hr.
n If
If
Comm. Serv. Aid I
R-0093
7CD
767.00
501/mo.
C-7335
15
n n n If
8,.0098
7CD
767.00
501/mo.
" "
If
If If it n
R-0099
7B
735-00
481 mo.
n n
n
1. Give reasons how new duties arose (statutes enacted, Ordinances,
Newly authorized programs, basis for increased workloads, etc.):
Refer to proposal for increasing Information and Referral and Outreach services in
Hawaii County.
2. if reallocation, list only new duties. (Example: 1. Takes
dictation 400; 2. Keeps office accounts 30°0, etc.).-
N/A
tc.):
N/A
3. Give reasons why new duties at higher level are needed and cannot
be assigned to classes at higher level or handled in other ways
such as short term contracts, etc. (Use productivity measurements
where possible.):
Refer:.to Exhibit C for the proposed Output measures under the Title III supplement.
EXHiPri' "n"
4. Was reallocation or reclassification budgeted and if not, why were
manpower needs not planned through budgetary.process?
Utilize Title III -B funds to increase three part-time Community Services Aide
positions, one each in the N. Hilo, Hamakua, and South Kohala districts to full time.
5. List other rationale or pertinent statements and data:
Refer to proposal summary.
G. Attach:
a.
Old
Table
of Organization
b.
New
Table
of Organization with changes clearly visible
c.
Old
class
specification
d.
New
class
specification
Civil Service Notes
Increase information
and referral and outreach services.
puty Director of personnel
F.
Proposal for Increasing
INFORMATION & REFERRAL AND OUTREACH SERVICES
in Hawaii County
August, 1980
OVERVIEW
The Information & Referral Program in Hawaii County was started in October,
1966, with Older Americans Act funds through the former State Commission on Aging.
Part-time aides were hired to survey the needs of the elderly and to develop
working relationships with other agenices that served the elderly.. The program
continued to operate in this meager fashion until the Hawaii County Office of
Aging (HCOA), then the Hawaii County Committee on Aging, created an Information
and Referral Specialist position to_develop a more sophisticated approach to
Information & Referral and outreach services and to supervise the nine part-time
aides. The program developed well and received statewide recognition.
State funds established the Kona Coordinated Services (KCS) program which
addressed the needs of the frail elderly Filipino bachelors living in remote
shacks in the mountainous Kona coffee_fi.elds. The scope of KCS services included
outreach, chore, escort, and other .in-home services.
In 1974, as a consequence of recommendations made in .the Comprehensive
Master Plan for the Elderly, the State funded a two-year expanded' outreach
program. The purpose of the project was to ensure greater utilization of
existing income support, health, housing and other resources. Utilizing these
State -funds, Title III (Older Americans Act), CETA, and Title XX (Social Security
Act) funds, the Kokua Services for the Elderly program was. established. In
addition to outreach activities, Kokua Services performed chore and escort services.
Outreach activities for the elderly of Hawaii County were thus provided by
the Information & Referral Service, Kona Coordinated Services, and Kokua Services
for the Elderly.
In keeping with the intent of the Older Americans Comprehensive Services
Amendments of 1973, Hawaii County established an Elderly Activities Division
within the Department of Parks and Recreation in January, 1975, to deliver
programs previously operated by the Office of Aging. The amendments changed
the orientation of the Office of Aging (Area Agency on Aging) from service
delivery to planning,. advocacy, and capacity building.
Several months later, the Kokua Services and Kona Coordinated Services for
the Elderly programs were integrated with the Information and Referral Program
into what is now the Coordinated Services for the Elderly (CSE) program. Reasons
for the consolidation were:
1) to improve coordination among the three programs under the supervision
of one person; to minimize duplication of services; to lessen confusion
among field workers in the same district.
2) to uniform reports to funding agency (HCOA) rather than reporting by
separate programs. Under the new alignment, one person is in charge
of compiling information.
3) to increase flexibility in funding.
4) to allow aides to substitute for each other in times of absences and
emergencies.
Under Federal regulations, the Information & Referral Program still kept its
identity.
The expanded outreach program was successful in meeting the program
objectives. However, when State funding ceased in 1977, the CSE program was unable
to maintain the level of outreach efforts initiated through the program. With
increasing demands for other services, outreach efforts were being cut back.
Concern that many older persons were not aware of available services or had
misconceptions about the programs.was brought forth in the Mayor's Evaluation of .
Aging Programs conducted in early 1978. HCOA initiated a number of steps to
address this problem. (See Exhibit A2).- Evaluation of Aging Program, Status
of Recommendations).
The marked increase in the number.of: referrals during this current year is
a good indication that,the efforts were successful. At the close of fiscal
year 1978-79, 1,673 referrals were made to resource agencies. As of June 30, 1980,
with three months remaining in the current fiscal year, 1,919 referrals have
been made.
As indicated in the letter to the Honorable James H. Wakatsuki (Exhibit A),
although positive steps have been taken to refine our efforts and to provide more
comprehensive services to our elderly, -the number we are.able to reach is limited
due to funding limitations.
PROPOSED PLAN
Having evaluated the service delivery system and the current and anticipated
demands for services, HCOA proposes the following steps be taken to increase
Information & Referral and Outreach services while
increasing the current level of services:
I. Proposed Area Plan on Aging Revisions, Title III -B {not a part of this proposal)
A. Utilize Title III -B funds to develop and implement an expanded public
awareness compaign for all programs serving the elderly.
B. Utilize Title III -B funds to increase three part-time Community Services
Aide positions, one each in the N. Hilo, Hamakua, and South Kohala districts
to full-time.
M
II. Proposed Changes Utilizing State Appropriated Funding:
A. Utilize State funds to elevate eight Community Services Aide I (SR -7)
positions to Community Services Aide II (SR -9). Evaluating the CSE program
to increase I & R and Outreach efforts revealed inadequacies in the overall
organizational structure. Not only.are certain districts understaffed, but
a position by position evaluation indicates a considerable disparity exists
between aides in relationship to trainability.
There needs to be a separation in each district of one or more aides to have
lead responsibility for I & R and Outreach activities. These aides would
also be responsible for follow-up services.for other service providers such
as Legal Aid and be trained to handle other responsibilities such as assistim
seniors at administrative hearings concerning eligibility for services or
level of compensation. Seventy percent of their time.would be devoted to
I & R and Outreach activities as compared to the current average of 30% for
these same aides. The Community Services Aide I (SR -7) positions would take
on limited I & R and Outreach functions. These aides would instead handle th
bulk of the Chore and Transportation services provided by CSE.
Should level I aides identify seniors requiring multiple services, these case
will be turned over to level II aides for assessment. The assessment aspect
of I & R requires a higher level of training to assure that all necessary and
appropriate referrals are made. Having this separation of function would als
enable more specialized training.
The Hawaii County Area Plan on Aging calls for establishment of Community
Coordination Councils in each district to improve services through better
coordination. The level,II aides would also be responsible for participation
in these endeavors.
Through experience the CSE Director has already identified those aides
capable of a higher level of performance and has limited legal training
provided by the Legal Aid Society to these aides. To some degree, this
separation has already taken place. One of these positions receiving an
increase will also be shifted from the .S. Hilo to the N. Hilo district,
reducing the number of S. Hilo aides to five and providing N. Hilo with
two full-time aides.
B. Utilize State funds to create two full-time Community Services Aide I
positions, one in Kona and one in Puna. Preliminary census figures published
in the Hawaii Tribune Herald, June 20, 1980, shows a tremendous population
increase in these two districts. (See Exhibit B). The preliminary estimates
show a 171% increase in the North Kona district and a 91.7% increase in the
district of Puna. Although the preliminary census data has not been broken
down into age categories, the Puna district has attracted many old persons
because of the relatively lower cost for real estate. The district of Kona
has attracted many retirees because of the area's appeal. The positions
will enable the Community Services Aide II positions to expend a greater
percentage of time in Information & Referral and Outreach activities.
C. Utilize State funds to increase one part-time'Community Services Aide
position in the district of Ka'u to full time. Elevating this position to fu
time will free the Community Services Aide II position of the bulk of Chore*
N
101
and Escort services. This will enable the higher percentage of time to be
spent in I & R and Outreach activities.
D. Utilize State funds to purchase five co
of the island with scattered population
considerable.distances. At their low r
maintenance of private vehicles is a pr
on low incomes, most of the aides canno
SUMMARY
mpact sedans. The geographic size
pockets require aides to travel
ate of compensation,. repairs and
oblem for many of the aides. Being
t afford new vehicles, and many
cannot even afford used economy models and have to settle for cheaper
"gas eaters."
Although not an everyday occurrence, vehicle breakdowns have disrupted
scheduling creating problems of client confidence in services. Outreach
efforts are also hampered due to fears of breaking down in remote areas.
Being government vehicles, they could also be equipped with two-way radios
to enable better communications with the central office.and provide a link,
with emergency medical services in remote areas without telephones:
In summary, this proposal calls for a restructuring of the CSE program to enable
greater emphasis in I.& R and Outreach Services.
These changes combined with Area Plan on Aging proposed revisions and supplemental
award will increase the total unduplicated number served for I & R from 4,500 to
6,500. The number identified through canvassing (Outreach) will double from the
current 1,000.to 2,000. Referrals to resource agencies will increase from 1,500 to
2,500 and the number of surveys will increase from 1,000 to 2,000 (See Exhibit C).
Escort services will also be increased from 350 to 700, and Chore services will
increase from 1,000 to 1,175. All other services wiil remain at the same level.
O
HERBERT T. MATAYOSHI
"COUNTY OF HAWAII
OFFICE "OF AGING
wi[o. «ww.0 vaoav
Telephone: (808)961-379A
February 25, 1980
O EXHIBIT A
WILLIAM TAKABA
[x[cunv[vn .v«o
The Honorable James H. Wakatsuki
Speaker of the House
House of Representatives
State of Hawaii
State Capitol
Honolulu, Hawaii .96813
Subject: HOUSE RESOLUTION NO. 573-79
In response to the House Resolution No. 573, which was adopted by the House
of Representatives of the Tenth Legislature of the State of Hawaii, Regular
Office of Aging wishes to provide the following
Session of 1979, the Hawaii County
information.
In late 1977, Hawaii County Mayor Herbert T. Matayoshi expressed concern that
although programs on aging had developed well in Hawaii -•County, it could not be
assumed that these programs were still meeting the actual needs of the elderly.
Had needs of the elderly changed? Were program priorities current? Which services
required new and/or additional funds? Were.there existing resources which could
be better mobilized to serve the needs of ,older people? Was the Comprehensive
Master Plan for the Elderly (Gordon.and Associates, December, 1974) still current
and appropriate for this County?
In an attempt to answer these questions, the Mayor on October 1; 1977, requested
gnat the Office of Aging, prior to the development of the FY 1979 Area Plan on
Aging, conduct an evaluation project on aging programs for Hawaii County. He then
appointed a committee to perform the task and called it the "Committee on the .
Evaluation of Aging Programs."
Attachment A is.the portion of the evaluation relating to Information and
Referral and Outreach services. As indicated, the Committee did find that "many
senior citizens still lack knowledge of availability of services in the community."
In addressing this void, the Office of Aging initiated a number of refinements
chment B, "Evaluation of Aging Programs, Status
and activities as evidenced by Atta
of Recommendations.
I
Due largely to communication barriers resulting from our multi-ethnic
population, educating the senior population on all of the multitude of programs
and services available to. --them is.a very time consuming undertaking. As stated
in the evaluation report:
As a consequence of recommendations made in the Compre-
hensive Master Plan for the Elderly, the State funded a
two-year expanded outreach program in 1975 to ensure greater
utilization of existing income support, health, housing and
other resources available to the elderly. The program was
successful, but it is evident that such a program needs to
be continuous in order to maintain effectiveness, as community
meetings indicated.
Since the two-year expanded outreach program ended in 1977, we have been
unable to continue the level of outreach efforts initiated through the program.
We are nonetheless working to refine our efforts to provide a more comprehensive
the number we are able to reach is limited
service to our seniors. However,
due to funding limitations.
,7
William Takaba
Executive on Aging
AP: lm
Attachments
EVALUATION OF AGING PROGRAMS
STATUS OF RECOMMENDATION(S)
March 31, 1978
'Daae
1_ SERVICE: Information & Referra]/
Outreach
1_ FINDING:
1) Many senior citizens still lack knowledge of availability of services
in the community.
3_ RECOMMENDATION• 1) a. The BCOA should work with and as
the CSE in
eveioping a system" of information distribution, especially to the more
isolated individiials. Gummed stickers, posters, use of bulletin
er t boards
at
newspapers,
utilized facilities b tpeerhhadsreven an incentive system for aides
newspapers, radio stations, and perhaps
may be explored, along with increased training in outreach techniques and
at the I &gR offic
b. CSE should ensure that there is always a knowledgeable person answerin the ph
availability Of services.
waii County Office of Aging
q_ COORDINATING AGENCY: Ha
-
STAFF ASSIGNED: Alan Parker
5_ RESPONSIBLE AGENCY:
STAFF ASSIGNED:
(_ PROGRESS:
DATE
3/78
8/78 .
3/78
ai PENDING b) DISPENSED c)
ACCOMPLISHMENTS)
ACCOMPLISHE
A special CEPA project was obtained by BCOA to modify the Inform
and Referral System. Modifications include: 1) organizing the
feasibility. of'integrating the information into a computer.
2) Modification of present resource file to enable cross-referen
between services and service delivery organizations.
Completion of revised Resource file.
HCOA also proposed and assisted CSEin developing a needs assess-
ment survey instrument to: .1) Provide HCOA with information
vital to planning and improvement of programs and services for
CSE aides to better determine the needs
older persons; 2) Enable
of older persons and 3) provide older persons with information
concerning available programs and services.
"Happy face" Logo with I & R number can be placed on telepbone
or other convenient location.
(Use continuation sheets as necessary)
. O O
ACCOMPLISHMENTS con't.
5/78
Cub Scouts from Pack 9, did radio spots to publicize CSE program
featured on KETV program "Pau Hana Years.
7/78
HCOA sponsored training: "Develop ing.Communication Skills: The
Art of Listening."
8/78
HCOA sponsored training: ."The Art of Serving the Elderly"
a) Medicare Part.B
b) Developing communications techniques in working with the
elderly,
c) Communications workshops
d) "Public Entitlement" workshop
10/78
HCOA published Resource Guide for Older Americans handbook which
will also be distributed by CSE aides during outreach efforts.
1/79.
HCOA modified FY 1979-80 Area Plan on Aging to require output
measures for outreach to be reported by census tracts. Monthly
monitoring of. component to insure adequate outreach efforts.
7/79
Renovation and designation of the former Kohala Courthouse as a
multipurpose senior center and community focal point_
7/79
A Legal Services workshop to train CSE aides as Community Services
Advisors was conducted by the Legal Aid Society as part of a contract
with HCOA.
The Coordinated Services for the Elderly Program coordinates monthly
on-going
training sessions for community services -aides. The April, 1979,
calendar included:
1). April 23 & 25, Medicare workshop conducted by Albert Kam, Aetna.
2) April 27 Housing update conducted by Neil Gyotoku, HCHA.
3) April 27 Foster Grandparents session conducted by Aileen Pavao.
4) April Food Stamps workshop conducted by DSSH-outreach staff.
.2'7
5) April 27 Health screening session conducted by Cora May Jensen.
Presently senior centers in the Hamakua and Ka'u districts are awaiting
final negotiations to be renovated and designated as multipurpose
senior centers and community focal points. Such centers will be
focal
established in every district on the island to provide a point
where seniors will be able to obtain a wide range of programs and
services and information on programs and services through I & R offices.
1
• O O Attachment A_/
FOREWORD
The Hawaii County Office of Aging was established in 1966
to effectively plan and operate programs to meet the needs
of Hawaii's elderly:, Funds for the programs were received
through federal and state grants and the County of Hawaii.
In 1967 the Pomaikai Senior Center was opened and became a
part of the Department of Parks and Recreation. This was
the beginning of the network of island -wide senior centers.
With the planning, funding; and service delivery mechanism
implemented, aging programs then began to prosper in Hawaii
County.
In 1971, transportation, escort, chore, and outreach
services for the elderly were funded in Kona and later extended
to other parts of the island. The Retired Senior Volunteer
and Nutrition programs followed soon after. in 1972. With the
dramatic growth of aging programs in Hawaii and the reality.
that the older population will continue to increase and be
in need of other services, the State. Legislature in 1974
mandated that a master plan for aging programs be developed.
The "Comprehensive Master Plan for the Elderly" was completed
by Gordon Associates in ,December 1974 and hence, State funding
for aging programs was based on - recommendations in the Plan.
In keeping with the intentof fEe Older Americans Compre-
hensive Services Amendments of 1973, Hawaii County established
an Elderly Activities Division within the Department of Parks
and Recreation in 1974 to deliver programs previously operated
by the Office of Aging. The amendments changed the orientation
of the Office of Aging (Area Agency on Aging) from service
delivery to planning, advocacy, and capacity building.
While programs on aging have continued to develop well in
Hawaii County, it cannot be assumed that these programs are
still meeting the actual needs of the elderly today. Have
needs of the elderly changed? Are our priorities current?
Which services require new and/or additional funds? Are _there
existing resources which can be better mobilized to serve the
needs of older people? Is the Master Plan still current and
appropriate for this County? In attempting to answer these
questions, Mayor Herbert T. Matayoshi on October 1, 1977,
requested that the Office of Aging conduct an evaluation project
on aging programs for Hawaii County. He then appointed a
committee to perform the task and called it the "Committee
on the Evaluation of Aging Programs.'.'
The following report is based on research conducted by
the Committee, with the assistance of the Office of Aging.
0 0
it is meant to serve in a positive way to improve services
to older persons. Obviously, some recommendations will not
be implemented immediately due to financial and other constraints.
However, the report should create an awareness of the problems
and perhaps. someday, these problems .can realistically be
reconciled. _
We thank everyone who contributed their time and effort
in the completion of this report.
�i''t arbes, Ed.D.
Chaii`fian
Committee on the Evaluation
of Aging Programs
William 1'a
Executive on Aging
Hawaii County Office of Aging
O O Attachment A-2
INFORMATION & REFERRAL SERVICES
OUTREACH SERVICES
Intro n
Information & referral and outreach services assists older
people and their families or friends to find out what's available
in the community and how totake advantdoesoMedicareopayofor? first
age
obtain Social Security payments?for food stamps?
do you fill out the forms? How do you apply
Lack .o£ information about services among older people have
been documented by several reports, including the Hawaii Compre-
on
hensive Master
ingatoftheor h asterrPlan, sly ubstantialsnumbers ociates �o December,
elderly
1974)_ public benefits done to the lack
fail to apply or secure available p ement b the application
of.knowledge, lack of encouragement, discouragement Y
process, or because of personal or family objections.
As a consequence o£ recommendations made in the Master Plan,
1975 t
the State funded a two-year expanded outreach progrram lhealth,housing,
ensure greater- utilization of existing income she ro ram way
and other resources available to the elderly. P g
successful, but it is evident that such a program needs to be conti-
in order to maintain effectiveness, as community meetings
succ
indicated.
the need to
The Administration on Aging (AoA) also recognized
formation and referral
establish and maintastem of Services Amendservi-
to the elderly.
ments of 1973 stated that State and Area Agencies on Aging are
required to provide for the establishment or maintenance of information
and referral sources or services in sufficient number.s to assure
that all older per in the State or ,within the planning and service
ill have reasonably convenient access
area covered by an area plan w
led atentio
to their services. It further caw were extectedntootakeuineestablishing
State and Area Agencies on Aging P
such services by FY 1975..
srvive two
ry
Information & oferral emblageeandces can provisionrof informationetoalink
functions: 1)
older persons with the opportunitiesZoblemsservices,
and -needs, andresources
2) theigned
to help them meet their particular p
collection and reporting of information about the needs of older
resources ailale to thm
people and the adlequacyannin of coordination,aandbresourceedevelopment
as aids to
the evaluation, p g,
efforts required of State and Area Agencies.
-34-
U
0
A fully developed information and referral service is a complex
system comprised of several elements: organization and facilities,
staff, access, interviewing, information -giving, referral, follow up,
publicity, outreach,. escort and:transportatiOn, and recording and
reporting information_ 'The AoA has established minimum requirements
for the development and,maintenance of these services.
Description of Services - An Overview
On Hawaii, there are two agencies that can be identified as
having an information and referral system in place: the Coordinated
Services for the Elderly program (CSE) and Awareness House, Inc.
which operates "Help -Line." Other agencies such as the Big Island
Council on Alcoholism, Immigration Services, Our Store Laulima,
Office of Consumer Protection, and the Social Security Administration
deal more with information dissemination as part of .their normal office
responsibilities.
Awareness House Inc. (Help -Line) provides 24-hour, 7 days.per
week telephone information and referral services to callers.
seeking information about community services. It operates
mainly through the help of volunteers. The program does not
operate an outreach program and is not set up to handle "walk-ins_"
The CSE program utilizes "Help -Line" as a back-up during hours
that CSE is closed. Maintains working agreement with HCOA.
Coordinated Services for the Elderly links older people with
needed services through 30 community service aides island -wide -
It provides escort, outreach, and does follow up. This program
receives Title III Older Americans Act funds and is identified
as the information and referral service for the Office of Aging.
Bi Island Council on Alcoho]ism provides information and
Cgunselling on alcoholism and makes referrals to appropriate
community agencies.
Hawaii County ImmiaratiOn Services_ provides information related
to immigration services available in the community and assists
immigrants in applying for and securing these services. This
program has a staff of one and maintains working agreement with
HCOA.
Legal Aid Society of Hawaii provides information on public
entitlements and makes appropriate referrals. Maintains
working agreement and contract for services with HCOA.
Our Store Laulima provides information on_budgeting, low-cost
meals, and healthy foods. Makes appropriate referrals.
State Of £ice of Consumer Protection. provides information to
consumers on various services available to them in the community
and makes -appropriate referrals.
-3
Social Security Administration informs the public on current
changes in regulations affecting Social Security and Ssi, refers
applicants and beneficiaries to other agencies capable of pro-Y.COA.
viding additional servic-es. Maintains worki•ng'agreem�ent with
Veterans' Affairs Office (DSSH) provides information on.veterans'
benefits .and makes appropriate referrals to agencies or organizatior
in the community. Assists with filling out forms and does
follow up. Maintains working agreement with HCOA.'
Alu Like operates an outreach program which seeks Hawaiians
who may qualify for services and links them to these services.
Maintainsa 4 -wheel drive mobile van.
Principal Findings and Recommendations
The community meetings indicated very clearly that the system
of information dissemination must be improved. Many people did not
realize that certain programs were available in the community, some
and others did not know where
had misconceptions about the programs,
to call for information. This was especially true in the more rural
districts such as in Waimea and Kohala. It must be kept in mind that
those who attended the .meetings were generally the more informed.
"The rural elderly, particularly those who have poor educational
bac),orounds or are physically isolated in outlying areas, may not be
entitlement to benefits. Outreach
aware of or understand their
programs -'aimed specifically at this group of older people should be
strengthened to avoid this problem .(Rurals 'r' Ready. Western Geron-
tological Society, Fall 197 )..
The -following are major findings related to information and
referral and outreach services for the elderly living on Hawaii,
along with committee recommendations_
1) Many senior citizens still lack knowledqe of availabili
of services in the community.
Recommendations:a) The HCOA should work with and assist the
CSE " of information distribution,,
in developing a "system
isolated individuals. Gummed stickers,
especially to the more
posters, use of bulletin boards at heavily utilized facilities
by the elderly, community volunteer teams, newspapers, radio
stations, and perhaps even an incentive system for aides
may be explored, along with increased training in outreach
techniques and availability of services.
b) CSE should ensure that there is always a knowledgeable
person answering the phone -at the I & R offices..
-36-
L,JN6-TEPst CARE - HAWAII OUNTY
Pnoulation - 2
O EXHIBIT B
r Rev. 6/25,'80
A preliminary report from .the 1980 U_ S_ Census Tioures shows Hawaii County's popula-
tion to be 85,507.. However, since the figures are preliminary counts., they could
move upward when census follow-up activities are completed.
------------------------
PAELIMLINART POPULATION ESTI"ATES,
14.80
77,
June 18, 1480
.
Holvoloo. ......
1,220
-.
1910
1970
-
Pn�enii+a7
Koinoliv-----------------
_
..
1Co.wtn
-
Dmv
�-
-
4,a67
33,915
1l.1
. WUTK KILO DISTRICT -
40,057
76,353
-
76.1
•. Hilo .................... 33.717
5641
747
_tea'
HOL.Iou ---------------
749
..
737
.
- .
. .'.
551.
,
Honomu .......... _....
1.519
888
.
.
• Popcikou ..............
1073
7001
..
Povkoo................
539'
-
3,791 6.7
.
. Wolnoku................
1 9
4.195
' Remvinder ..... ........
9a1
7.41 _
-
1,577
1 Slr
Lill
NDCTK MILD DISTRICT
1.609
457
' loopchoehoe ...........
491
aB6
-
pol.ol.................
359
319
-
". Fapooloo .............
25
.
671
9UKL DISTRICT
A&5
951
Femoinder ............ .
I:roou... ................. ...
36
4,1113
419
MI64tt UI DISTRICT
5
- 1,555
!
Ho nokoo........... ....
1, 9.18
_ -
'-
310
.
Kukuihoel..'... .........
' 371
-710 '
P000ilo... _..:..'__.... .
. 751
'7 073
'
6emoinder........ -.....
1,817
'•
3,376
- 4.9
NDCTH [DKLIA DISTRICT
3,167
797
'
791
Howi_-..__..----*.....
611
737
Kapoou._..............
197
201
_
1
Mokopol--------------
7.791
Bemoindet .............
1567
7,661
7,31D
SILL
.SDUTK IDMILL DISTRICT
757
-
Pvoko.................
1.158
756
Woimeo-. -----. -.--
2.258
1.554
Remoinde..............
096
4J37
171.0
NORTK tDNA DISTRICT
77,
.
Holvoloo. ......
1,220
-.
AD2
36,5
Koinoliv-----------------
A.479
-
Koiluo-----------------
4,a67
-
Remoinder.............
6,995
4,04 41.1
5641
Som I"L DISTRICT
1,263
.
Coploin Cook ...........
1.951
,
Kvinoli.............. ..
.740
------------
1073
7001
..
Kemoinder _..---•-----'
7565
],L07
3,791 6.7
u•u Damn
t,m•
Noolehu ..... ..........
1.149
1 Slr
1.609
. Poholo ................
677
-
...........
Remainder.........
13,195,154
91-7
),171
9UKL DISTRICT
951
I:roou... ................. ...
36
419
5
!
N.:. V:r.v..... .._.._. ---
9-,A
816
Fai.00... .......... ....
7.860'
'
Frmo�ndrr------------- 7761
OOUTPUT
Exhibit C
MEASURES
Proposed
Title III
Current
Title III
& State
FY 1980-81
Supplement
Supplement
1.
Number Served (Unduplicated)
4,500*
6,000*
6,500*
Total PSA
a. Minority 654
b. Low-income 50%
c. Functionally disabled 50%
2.
Elderly Identified
1,000
1,200
2,000
(Outreach)
1) S. Hilo
480
48o
960
2) Kona
115
115
240
j) Puna
110
110
220
4) Kohala
105.
175
200
5) Hamakua
90
150
180
6) Ka'u
60
60
100
7) N. Hilo ,
40
110
100
j.
Referrals
11500
1,800
2,500
4.
Surveys
1,000
1,200
2,000
1) S. Hilo
48o
480
960
2) Kona
115
115
240
j) Puna
110
110
220
4) Kohala
105
175
200
5) Hamakua
90
150
18o
6) Kalu
60
60
loo
7) N. Hilo
40
110
100
*estimated
m
5. Escort Services
1) S. Hilo
2) Kona
3) Puna
4) Kohala
5) Hamakua
6) Ka'u
7) N. Hilo
6. Chore Services
1) S. Hilo
2) Kona
3) Puna
4) Kohala
5) Hamakua
6) Ka'u
7) N. Hilo
O
OUTPUT NLFASURES
Proposed
Title III
Current
Title III
& State
FY 1980-81
Supplement
Supplement
350
500
700
115
115
165
60
6o -.
110
45
45
95
35
85
85,
55
105
105
25
25
75
15
65
65..
l,000
1,075
1,175
40o
400
425
150
150
175
150
150
175
100
125
125
75
100
100
75
75
100
50
75
75
O O 8/18/80
FRIENDLY
PRESENT POSITION TITLE I & R OUTREACH COUNSELING VISITING CHORE TRANS ESCOB
KONA
Homemaker (SR -9)••••••• • 2Q%
Community Svcs. Aide ISR -7).. 71%Community Svcs. Aide I SR -7 .. 1C%
Community Svcs. Aide I (SR -7 . ---
KAU
Community Svcs. Aide I (Sit -7).. 15%
Community Svcs: Aide I (SR -7).. 25116
(Part Time)
HAMAKUA (Part Time
Community Svcs. Aide I (SR -7 .. 15%
Community Svcs. Aide I (SR -7).. 15%
Sr. Community Svcs. Aide (SR -5) ---
(Part-time)
KOHALA
Community Svcs. Aide I (SR -7).- 15%
Sr. Community Svcs. Aide (SR -5) 25%
(Part-time)
S. KOHALA
Community Svcs. Aide I (SR -7).. 5%
(Part-time)
HILO
Community Svcs. Aide I (SR -7).. 15%
Community Svcs. Aide I (SR -7 .. 15%
Community Svcs. Aide I (SR -7 ...20%
Community Svcs. Aide I (SR -7).. 20%
Community Svcs. Aide I (SR -7 •• 7
Community Svcs. Aide I (SR -7 7
Sr. Community Svcs. Aide (SR -5) ---
(Part-time)
PUNA
Community Svcs. Aide I (SR -7).. 15%
N. HILO
Community Svcs. Aide I (SR-*. 45%
(Part-time)
20%
5%
5%
25%
15%
10%
71z�
5%
5
25%
2�
14%
20%
5%
g0
15%14
---
--
--
--
60%
40%
15%
5%
5%
4
181.
14
25%
5%
5%
2�
12%
8)
15%
5%
5%
30%
18%
12)
15%
5%
5%
30
18%
12%
--
--
60%
40%
15%
5%
5%
30%
18%
12,
25%
5%
5%
20%
12%
5%
-_
--
60%
18%
1z
15%
5%
5%
30%
18%
lz
5
25%
18%
1z
20%
5%
15%14
20%
5%
5%
25%
15%
10
4
21 %
14
?-5
5%
5%
1y0�
%
21%
14
---
--
--
---
60%
40
15% 5% 5% 30% 18% 12
45% 5% 5% --- --- --
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CO
Q 8/26/81
FRIENDLY
PROPOSED POSITION TITLE I & R OUTREACH COUNSELING VISITING CHORE TRANS ESCO
KONA5%
Community
Svcs.
Aide
II (SR -9).
35%
35%
5%
5%
5%
10%
10%
5
5
community
Svcs.
Aide
II (SR -9)•
35%
35%
-
70%
15%
15
Community
Svcs.
Aide
I (SR -7)--
--
—
_
_
r
60%
40
Community
Svcs.
Aide
I (SR -7).-
---
50%
30%
2C
Community
Svcs.
Aide
I (SR -7)•-
—
---
KAU
Community
Svcs.
Aide
II (SR -9).
35%
35%
5�
5%
--
5%
50%
10%
25%
1.
Community
Svcs.
Aide
I (SR -7)..
5%
5%
(Part-time)
HA14AKUA
Community
Svcs.
Aide
II (SR -9)-
35%
35%
5%
_
5%
5%
50%
10%
25%
`
1`,
Community
Svcs.
Aide
I (SR -7)-.
(SR=5)
5%
--
5%
--
_
—
60%.
14(
Sr. Community Svcs.
(Part-time)
Aide
KOHALA
Community Svcs.
-Aide II (SR -9). 35%
Sr. Community Svcs. Aide (SR -5) 25%
(Part-time)
S. KOHATA 5%
Community Svca. Aide I (SR -7)..
HIM
Community Svcs. Aide II (SR -9) • 35%
Community Svcs. Aide II (SR -9). 35%
Community Svcs. Aide I (SP --7)•• 5%
Community Svcs. Aide I (SR -7).. 5%
Community Svcs- Aide I (SR -7).. 5%
Sr. Community Svcs. Aide (SR -5) --
(Part-time)
PUNA
Community Svcs. Aide II (SR -9). 35%
Community Svcs. Aide I (SR -7).. 5%-
K.
% -
N. HILO
Community Svcs. Aide II (SR -9). 35%
Community Svcs. Aide I (SR -7)-- 5%
(Full --time) .
25%
5%
5%
5%
5%
5%
5%
10%
20%
10% li
60%
15% 1
35%% 5% 5%
5% 10%
10%
50%
35% .5%
35% 5%
5% 5%
5%
5%
5%
25%
60%
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5 25%
40% 25%
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DEPARTMENT OF PERSONNEL SERVICES
COUNTY OF HAWAII
COMMUNITY SERVICES AID I AND II
(ELDERLY)
Duties Summary:
Under the direction of program specialists performs a variety of
tasks relating to providing services to senior citizens; and performs other
related duties.
Distinguishing Characteristics:
Grade I: This level is characterized by tasks assignment under
the direction of supervisors.
Grade II. This level is characterized by its responsibility as a
supervisor.
Illustrative Examples of Work:
Reports directly to the program specialists and performs a variety
of tasks inside and outside the office relating to services to senior citizens;
contacts and assesses senior citizens regarding their needs; arranges contacts
with health, social, education'or recreation agencies; interprets functions
of public and private agencies; personally escort older persons to agencies,
shopping, medical centers, recreation centers, and etc.; provides limited
homemaking services; assists in the "meals" project for homebound elderly;
assists older persons in filling out government forms, etc.; maintains follow-up
services for persons assigned to them; maintains records of assignments, contacts,
mileage, and other records, as requested.
Minimum Qualification Requirements:
Training and Experience: A combination of education and experience
substantially equivalent to completion of the 10th grade.
license.
License Requirement: Possession of a valid motor vehicle operator's
Knowledge of: basic skills in reading, writing and speaking.
Ability to: learn the goals, functions and activities of the specific
program assigned,to; undergo training and supervision; read and write and follow
directions; establish and maintain favorable relationships with program partici-
pants and others; in some programs, able to converse in the foreign language
used in the area.
.IVA
COMMUNITY SERVICES AID I AND II -2-
Physical Requirement:
Persons seeking appointment to positions in this class must meet
the health and physical condition standards deemed necessary and proper for
performance of the duties.
Physical Effort Groupings Light
This is the first specification approved for the new classes
COMMUNITY SERVICES AID I AND II. ��
J '�,�
Director of Personnel Services
APPROVED: May 12, 1980