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HomeMy WebLinkAboutCOM 0121.001 2010-2012JNSY•�F h'qh. Colleen M. Schrandt ;+ Legislative Auditor Alailing Address: Business Address: Hawaii County Building ( � 1266 Kamehameha Avenue 25.9upuni Street 1(� v laf ;Infunt i Ironworks Building, Room .4 - 1 Hilo, Hawaii 96720 Hilo, Hawaii 96720 OFFICE OF THE LEGISLATIVE AUDITOR Telephone: (808) 961 -8386 Facsimile: (808) 961 -8905 Date: March 8, 2011 To: Dominic Yagong, Chairman And Members of the County Council v From: Colleen Schrandt � Legislative Auditor RE: Supplemental to Post -Audit Report for Fiscal Year Ending June 30, 2010 This letter transmits for your review the Internal Control and Business Issues Report for Fiscal Year Ending June 30, 2010, as prepared by Accuity LLP. The purpose of the report is to provide further information regarding Accuity's testing of the County's internal controls over financial reporting and compliance and the results of that testing. The report contains their observations and recommendations designed to help the County improve internal controls and achieve operational efficiencies. Accuity LLP will be present at the Finance Committee meeting on March 15, 2011, to answer any questions you may have regarding this report. In the meantime, please feel free to contact me should you require further information. Enclosures Cc w/o enclosures: Cindy Yee, Accuity LLP Department of Finance (Note: The "Internal Control and Business Issues Report June 30, 2010" is on file in the Office of the County Clerk,) Serving the Interests of the People of Our Island Hawaii County is an Equal Opportunity Provider and Employer Comm. No. 1 1 • 1 Ref. To: -- ' f, Date MAR 15 20l11 • C U I t LLP y CERTIFIED PUBLIC ACCOUNTANTS County of Hawaii State of Hawaii Internal Control and Business Issues Report June 30, 2010 Quality Integrity Insight ACcu i tylLP CR.RTIFTED PUBLIC ACCOUNTANTS December 30, 2010 To the Chair and Members of the County Council County of Hawaii Hilo, Hawaii In planning and performing our audit of the basic financial statements of the County of Hawaii, State of Hawaii, (the "County") as of and for the year ended June 30, 2010, we considered its internal control in order to determine our auditing procedures for the purpose of expressing our opinion on the basic financial statements and not to provide assurance on internal control. However, we noted certain matters involving internal control and its operation, and are submitting for your consideration our observations and recommendations designed to help the County improve internal control and achieve operational efficiencies. This communication is intended solely for the information and use of the Legislative Auditor, the County Council, and management of the County, and is not intended to be and should not be used by anyone other than these specified parties. Very truly yours, cx,k CKY:dn 999 BisnoP STREET, SUITL 1900 HoroLUuT. Hntk.4ri 96813 TL1.L1111oNi:: 808 531 1400 FAcsiun_L: 808 5313433 County of Hawaii State of Hawaii Index June 30, 2010 Page Current Year Comments Proper Classification of Restricted Assets and Net Assets..... Recordation of RereivahlPS Internal Controls Over Federal Awards .... ............................... Prior Year Comments Collection of Receivables ......................... ............................... Access to Programs and Data .................. ............................... ........................... ..............................1 i ........................ 2 ....................................... ............................... 3 ....................................... ............................... 3 County of Hawaii State of Hawaii Current Year Comments June 30, 2010 1. Proper Classification of Restricted Assets and Net Assets Certain audit adjustments were required to properly classify restricted assets and net assets in the financial statements. Approximately $88,964,000 of cash and cash equivalents and investments were reclassified as restricted assets and approximately $12,337,000 of net assets restricted for capital projects were reclassified as unrestricted net assets. Assets and net assets should be restricted if there are restraints imposed by creditors, grantors, contributors, or laws in accordance with generally accepted accounting principles ( "GAAP "). Recommendation We recommend that the County establish formal procedures to identify and evaluate restrictions on its assets regularly. 2. Recordation of Receivables During our audit, we noted the following errors related to the recordation of receivables: • Approximately $6,851,000, $2,494,000, and $169,000 of receivables from other governments for the general fund, capital projects fund, and other governmental funds, respectively, were improperly recorded due to errors in the application of payments, errors in the manual calculation of receivables, and improper recognition of receivables. • Real property taxes interest and penalties receivables of approximately $5,689,000 were not accrued as of June 30, 2010 due to the County's accounting practices that were not in accordance with GAAP. • An allowance for doubtful accounts of approximately $46,000 was initially not recorded in the financial statements for uncollectible receivables for Ouili Ekahi Affordable Housing Project due to a lack of procedures to evaluate the collectability of the receivables. We also noted a trend of increasing real property taxes receivable over the last few years increasing from approximately $9,536,000 at June 30, 2008 to approximately $15,430,000 at June 30, 2010. Recommendation We recommend that the County perform the following: • Improve procedures for preparing and reviewing the receivables from other governments. • Establish procedures to ensure that real property taxes interest and penalties receivables are properly recorded. • Establish procedures to assess and evaluate the collectability for all receivables. • Ensure proper monitoring of real property taxes receivable collections. County of Hawaii State of Hawaii Current Year Comments June 30, 2010 3. Internal Controls Over Federal Awards We audited the following major programs and noted control deficiencies related to federal awards that were not present in all major programs but were common to at least two or more major programs: CFDA Numbers Name of Federal Program or Cluster 14.228/14.255 CDBG — State - Administered Small Cities Program Cluster 14.871 Section 8 — Housing Choice Vouchers 17.258/17.259/17.260 WIA Cluster 20.205 Highway Planning and Construction 20.500 Federal Transit — Capital Investment Grants 20.509 Formula Grants for Other Than Urbanized Areas 66.458 Capitalization Grants for Clean Water State Revolving Funds 66.468 Capitalization Grants for Drinking Water State Revolving Funds • Lack of monitoring over internal controls to assess the quality of internal control performance over time. • Lack of segregation of duties between performance, review and recordkeeping. • Lack of training of personnel responsible for administering federal awards. • Resources (including County policies and procedures, cost principles circulars) are not provided to all personnel administering federal awards. • Lack of formal policies and procedures over federal compliance requirements or policies and procedures that are outdated. The Office of Management and Budget Circular A -102 Common Rule requires that non - federal entities receiving federal awards establish and maintain internal control designed to reasonably ensure compliance with federal laws, regulations, and program compliance requirements. The characteristics of internal control are presented in the context of the components of internal control discussed in Internal Control - Integrated Framework published by the Committee of Sponsoring Organizations of the Treadway Commission. Management of the County is responsible for setting the tone of the organization, ensuring compliance with federal requirements is given priority, and that appropriate personnel and resources are dedicated to ensure compliance. Recommendation We recommend that the County reevaluate the internal controls related to federal awards to ensure that controls are adequately designed. 2 County of Hawaii State of Hawaii Prior Year Comments June 30, 2010 The following is the status of the prior year comments as identified by the predecessor auditors. 1. Collection of Receivables During the prior year audit, it was noted that the landfill and sewer receivables outstanding for more than 90 days accounted for a significant portion of the respective balances. K It was recommended that the Department of Environmental Management continue to work with the Department of Finance to improve collection efforts on delinquent accounts. Status Unresolved. We noted at June 30, 2010 that the more than 90 days and total receivable balances were $1,146,381 and $2,208,927, respectively, for landfill receivables (52% of total) and $1,091,996 and $1,800,885, respectively, (61 % of total) for sewer receivables. Access to Programs and Data During the prior year audit, IT general controls issues related to information security policy, passwords, user access, review of user access, and physical access were noted. It was recommended that an information security policy be developed, approved, and communicated; password parameters should be implemented; segregation of duty controls should be implemented for user access; management should conduct periodic reviews of user access; and the server room should remain locked at all times. Status We noted similar issues in the current year. See Finding No. 2010 -01 in the Single Audit of Federal Financial Assistance Programs Report. This comment will not be carried forward. 3 2009 2008 Landfill receivables 90+ days $ 1,108,085 $ 1,609,116 Total receivable 2,193,457 3,814,499 Percentage of total 51% 42% Sewer receivables 90+ days $ 960,825 $ 846,018 Total receivable 1,684,233 1,544,642 Percentage of total 57% 55% K It was recommended that the Department of Environmental Management continue to work with the Department of Finance to improve collection efforts on delinquent accounts. Status Unresolved. We noted at June 30, 2010 that the more than 90 days and total receivable balances were $1,146,381 and $2,208,927, respectively, for landfill receivables (52% of total) and $1,091,996 and $1,800,885, respectively, (61 % of total) for sewer receivables. Access to Programs and Data During the prior year audit, IT general controls issues related to information security policy, passwords, user access, review of user access, and physical access were noted. It was recommended that an information security policy be developed, approved, and communicated; password parameters should be implemented; segregation of duty controls should be implemented for user access; management should conduct periodic reviews of user access; and the server room should remain locked at all times. Status We noted similar issues in the current year. See Finding No. 2010 -01 in the Single Audit of Federal Financial Assistance Programs Report. This comment will not be carried forward. 3 William P. Kenoi Mayor County of Hawaii Finance Department 25 Aupuni Street, Room 2103 • Hilo, Hawaii 96720 (808) 961 -8234 • Fax (808) 961 -8248 Date: To: From: Subject: February 22, 2011 Colleen Schrandt, Legislative Auditor Nancy Crawford, Director Fiscal Year 2010 Preliminary Draft Management Letter Nancy E. Crawford Director Deanna S. Sako Deputy Director We have reviewed the fiscal year 2010 draft Management Letter concerning the current year comments. Thank you for the opportunity to respond to the comments. 1. Proper Classification of Restricted Assets and Net Assets We will formalize our procedures to identify and evaluate restrictions on our assets. Our current procedures are consistent with our reporting method over the last several years, however, we will be reevaluating them as part of our implementation of GASB Statement No. 54, "Fund Balance Reporting and Governmental Fund Type Definitions" in the coming year. 2. Recordation of Receivables • We will work on formalizing our procedures regarding receivables from other governments. In addition, we will be spending an increased amount of time in the coming year working more closely with the departments to help prevent future issues. • We will be checking with the Government Finance Officers Association in the coming months to determine the correct accounting for real property tax interest and penalties. Our current approach is very conservative. If we were to include the receivables for interest and penalties there would be no impact on our budgetary fund balance. • We will share our policies and procedures regarding collectability with the Housing Agency. This particular instance is unusual as the receivables need to be evaluated with the assistance of a rental agent. HawaVi County is an equal opportunity provider and employer. • We currently do monitor our real property tax receivables and collections. As expected, the real property tax receivables have increased over the last few years due to the declining economic environment. However, the County Code requires us to wait until the receivable has been delinquent for three years before beginning the foreclosure process. In addition, our tax collection assistants make every effort to work on delinquent receivables as time and staffing permits. 3. Internal Controls Over Federal Awards We will look at reevaluating our internal controls related to federal awards to ensure that our controls are adequately designed. However, due to staff size in many of the departments, additional segregation of duties may not be feasible. Training has been conducted and will continue to be conducted in the future — we will try to ensure that the departments are sending the appropriate staff to the training. In addition, we will work on formalizing our policies and procedures. If you have any questions on the above responses, please feel free to contact Deanna Sako, Deputy Director, or Kay Oshiro, Controller. William P. Kenoi Mayor William T. Takaba Managing Director Frank J. DeMarco, P.E. Director Hunter Bishop Deputy Director DEPARTMENT OF ENVIRONMENTAL MANAGEMENT 25 Aupuni Street Hilo, Hawaii 96720 (808) 961.8083 Fax (808) 961 -8086 htti):Hco.hawaii.hi.us /directory- /dir envmn MEMORANDUM Date : February 22, 2011 To Colleen Schrandt, Legislative Auditor From: FRANK J. DE MARCO, F.E., Director - Subject: Fiscal Year 2010 Preliminary Draft Management Letter We have reviewed the fiscal year 2010 draft Management Letter concerning the Prior Year Comments on Collection of Receivables and concur with the statements. We are continuing to work with the Department of Finance and the Office of the Corporation Counsel to improve collection efforts. To further increase our collection efforts, a new Credit and Collection Clerk position has been created and was filled in May 2010. This new position is focusing on the collection of past due solid waste and sewer accounts. Having one position dedicated to collections will provide more timely and consistent collection efforts and allow us to put more focus on the larger accounts. While this position alone has collected close to $200,000 in past due receivables over the last nine months, challenging economic times continue to impact the receivable balances. cc: Finance Director County of Hawai `i is an Equal Opportunity Provider and Employer. William P. Kenoi Mayor William T. Takaba Managing Director County of Hawaii DEPARTMENT OF INFORMATION TECHNOLOGY 25 Aupuni Street • Hilo, Hawaii 96720 -4252 (808) 961 -8207 • Fax(808)981-2037 February 22, 2011 Colleen Schrandt County of Hawaii Legislative Auditor Iron Works Building Hilo, HI 96720 To Colleen: RE: Response to "Access to Programs and Data" comments 6130110 Burt Tsuchiya Director Please see our response to "Access to Programs and Data" comments identified by predecessor auditors as of June 30, 2010. Information security policy • An information security policy is under development. Password parameters • The County Department of IT has recently updated its Active Directory password policy to require complex passwords that must be changed every 90 days and to disallow reuse of the last 5 passwords. Segregation of duty controls • The lack of total positions in the County Department of IT prevents us from segregating job duties optimally. Periodic reviews of user access 0 User access reviews are performed annually for our EDEN financial system. If you have any questions or concerns, please feel free to contact me at 981 -8300. Sincerely, Burt Tsuchiya Director Hawaii County is an Equal Opportunity Provider and Employer