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HomeMy WebLinkAboutCOM 0315.001 2010-2012K. ANGEL PILAGO Vice -Chair Council District 8 — North Kona HAWAII COUNTY COUNCIL County of Hawai `i West Hawai `i Civic Center, Bldg. A 74 -5044 Ane Keohokalole Hwy. Kailua -Kona, Hawai'i 96740 DATE: September 6, 2011 TO: Dominic Yagong, Council Chairperson And Members of the Hawaii County Council Phone: (808) 323 -4280 Fax: (808) 329 -4786 Email: apilago @co.hawaii.hi.us FROM: sor K. Angel Pilago, Chair of Human Services, Social Services, and Public Safety Committee (HSSPSC) SUBJECT: Hope Services Presentation to HSSPSC September 7, 2011 Attached are the contents of the Hope Services presentation. It consists of the 5 listed parts. I request the listed attachments be distributed to facilitate this presentation. Thank you very much for your consideration. 1. HOPE Services Hawai'i Media Kit 2. Homeless Service Utilization Report 3. Statewide Homeless Point -in -Time Count Methodology and Results 2011 4. Abercrombie, Alexander review homelessness progress I Hawaii 24/7 5. 90 -Day Plan on Homelessness in Hawai'i Mahalo. KAP /sl Serving the Interests of the People of Our Island Hawaii County Is an Equal Opportunity Provider And Employer Comm. No. 31 S ( Ref. To: ?se. Ref. Dote SEP - 2011 1"vlc+es a a1i Inspz, Contact: Brandee Menino Chief Executive Officer Direct: (808)933 -6013 Email: bmenino @hopeserviceshawaii.org HOPE Services Hawaii - Media Kit HOPE is a statewide non - profit agency that initiates and provides innovative safety net programs to the vulnerable and marginalized in the state of Hawai'i. Our programs are designed to help homeless families and individuals attain the skills needed to maximize their potential, succeed in permanent housing and achieve self- sufficiency. These programs include homeless outreach, mental health outreach, drop -in centers, emergency and transitional housing programs, permanent supportive housing programs, representative payee services and SNAP (formerly food stamps) outreach. In 2010, HOPE served nearly 3,500 individuals. These outcomes are attributed to the dedication of HOPE staff and volunteers and their belief in the mission to "bring to life gospel values of justice, love, compassion and hope through service, empowerment and advocacy." The following press kit materials include: • Message from the CEO • CEO Bio, Board of Directos • Our Mission, Vision & Values • HOPE Programs & Services • HOPE Contacts • Recent press coverage • Captions for press images (images to be downloaded separately) Please do not hesitate to contact us for further information. To download high - resolution photos, please visit our website at http : / /www.hopeserviceshawaii.org, and select download presskit, at the bottom of the homepage. Mahalo nui loa, Brandee Menino, Chief Executive Officer, HOPE Services Hawaii # ## To schedule an interview with Brandee Menino, please call (808) 933 -6013 or email bmenino @hopeserviceshawaii.org For additional photos requests, please contact Sally Lundburg — studio @mahiacreative.com HOPE Services Hawaii - Administrative Office 1315 Kalanianaole Avenue, Hilo HI 96720 Ph: 808,935.3050 Fax; 808.935.3794 Email: info @hopeserviceshawaii.org Web: www.hopeserviceshawaii.org MESSAGE FROM THE CEO On October 1, 2010, the Office for Social Ministry, Care -A -Van Program of the Diocese of Honolulu became HOPE Services Hawaii, Inc. (HOPE). Although our name has changed, we will remain the same nonprofit 501 (c) (3) corporation providing the same services and programs to those most in need in the community with the same dedicated staff and support from the Diocese of Honolulu. Please note while the Office for Social Ministry Department will continue at the Diocese of Honolulu to work with our parishes and schools, the work of the Care -A- Van Program will now become part of HOPE Services Hawaii, Inc. Bishop Larry Silva remains committed to helping the homeless and the incorporation of the Care -A -Van program into HOPE Services Hawaii, Inc. will allow us to be more visible in our community. It has become obvious that in order to end homelessness in Hawaii, social services, politicians, the business community, and especially the faith community, will need to work together toward the common goal of serving our brothers and sisters who are without a place to lay their heads each night. The faith community offers diverse services to the homeless to help them transition off the streets. A sense of community, belonging and long -term personal accountability are critical to helping people realize their self worth. We invite your involvement, whether your faith -based organization has been serving families and individuals experiencing homelessness for generations or you're just getting started, HOPE Services Hawaii would like to partner with you or your group. We recognize that it will take a community to directly and effectively impact homelessness in Hawaii. Come partner with us, talk story. If you would like to get more information on how your organization can get involved with putting an end to homelessness, please contact 808-935-3050.1 t will further allow us to expand our reach to all islands and do what we do best. And that's serving the most vulnerable of our community. Mahalo nui loa, Brandee Menino Chief Executive Officer HOPE Services Hawaii o' " "' +sastreiVIrdi Iii „t:' "'Y -# r/, v 'IP: ' :_1'�- \ 4 • ?. AI, �`r'' ►�.. i\'�acifif# ' Wri f .:; HOPE Services Hawaii - Administrative Office 1315 Kalanianaole Avenue, Hilo HI 96720 Ph: 808.935.3050 Fax: 808.935.3794 Email: info@hopeserviceshawaii.org Web: www.hopeserviceshawaii.org CEO BIO In\pi Hope, 'hang! Brandee Menino, Chief Executive Officer Brandee Menino is married to Police Officer Patrick Menino Jr. and together raise four children, Brittnee (16), Zacharee (12), Kolbee (7) and Kodee (6). Ms. Menino attended Pepperdine University in Culver City, California and obtained a Master of Arts degree in Professional Counseling Psychology, with Emphasis in marriage and family therapy from the American School of Professional Psychology (currently known as Argosy University) in 2001. She attended the University of Hawaii at Manoa and obtained a Baccalaureate degree in Psychology from the University of Hawaii at Hilo in 1997. She was born and raised in Waipahu on the island of Oahu but spent most of her adult life in East Hawaii of the Big Island. Ms. Menino began her career at the Office for Social Ministry as Program Director for Care -A -Van in 2001. During her studies and work experience with other non - profit organizations, she gained a valuable background in crisis intervention, treatment of co- occurring disorders, and implementation of effective housing models. Ms. Menino has held various executive positions with Hawaii Island's Continuum of Care committee, now known as Community Alliance Partners, as Chair, Vice -Chair and more recently as the Chair for the Awareness Committee. Ms. Menino continues her community networking role and a member of the "Going Home" Task force, Suicide Prevention Task force, Hawaii Community College's Substance Abuse Advisory Council and Hawaii Intake Center's Mental Health/Substance Abuse Re -Entry Services Advisory Council. She also participated in the Hawaii Island's Substance Abuse Roundtable and the Jail Diversion Advisory Council. Most recently, Ms. Menino also participated in the Governor's 90 Day Plan on Homelessness Implementation Committee that began May 16, 2011. BOARD OF DIRECTORS Carol R. Ignacio — President Samson Aiona, Vice President John Fielding, 2nd Vice President Ann Harpham, Secretary Sr. Beatrice Tom, OSF, Treasurer Tina Drape, Director —! lQ� %�b�! %%''!�ti1'"�a'�+.'s_/"`--;! HOPE Services Hawaii - Ad Ph: 808.935.3050 Fax: 808.9 nistrative Office 1315 Kaianianaole Avenue, Hilo HI 96720 .3794 Email: info @hopeserviceshawaii.org Web: www.hopeserviceshawaii.org OUR MISSION, VISION & VALUES Each step of the ancient Hawaiian house building process, from the selection of the site to the final dedication, required thought, respect, and intention. Rules governed not only the house's location, but also the method of construction, the arrangement of the mats for sleeping, and the procedure for moving in. Blessings such as long life were expected to result from proper respect and attention to these rules. HOPE Services Hawaii, Inc. brings this respect, intention and structure to every individual and family that we serve. Like the first corner posts that are placed, we provide basic needs through outreach for a firm foundation on solid ground. As the lashing and cordage bind the beams together, our case management services support each client's commitment to seeking a better future. And like roof thatching overhead, we provide emergency, transitional, and permanent shelter from the storm. Our Mission We bring to life gospel values of justice, love, compassion and hope through service, empowerment and advocacy. Our Vision We envision a world where those who face great challenges realize their value and self worth. Our Values Respect - We treat others as we want to be treated. Compassion - We live the Gospel call to serve others with love, without judgment, especially the poor & vulnerable. Dignity - We value and respect all persons, at every stage and condition of life. Integrity - We honor our commitments and stay true to our mission and values. Spirituality - Our work is directed with a greater purpose and faith in loving God and our neighbor. Excellence - We challenge ourselves to meet the highest standards of service and leadership. HOPE Services Hawaii - Administrative Office 1315 Kalanianaole Avenue, Hilo HI 96720 Ph: 808.935.3050 Fax: 808.935.3794 Email: info @hopeserviceshawaii.org Web: www.hopeserviceshawaii.org e r vices a w r Inspiring Ilopeg Changan HOPE PROGRAMS AND SERVICES Outreach Programs Homeless Outreach Outreach teams are mobile who seek and engage with individuals and families experiencing homelessness at places and areas in which they congregate including beaches, tents, caves, parks, lava tubes and buses. Staff provides the provision of emergency supplies makes an assessment of their needs and connects people to community resources to improve their way of living with the ultimate goal of safe, stable housing. Staff links people to health care services, social security benefits, workforce development, job training opportunities, emergency shelters, transitional housing and /or find them a home in the private market place. This program is funded by the Department of Human Services (DHS), the Dept. of Health, Adult Mental Health Division, and the County of Hawaii through their Human Services Grant. SNAP Outreach (Supplemental Nutrition Assistance Program) Provides assistance by conducting pre- screenings to determine eligibility for SNAP benefits (formerly known as Food Stamps), assistance with obtaining supporting documents to complete the application and navigating the DHS system. Increase community awareness of SNAP program through outreaching and in- services at community events /meetings, senior clubs and housing projects, low- income housing projects, churches and other community organizations. Staff provides services in the community and their work sites are their cars equipped with laptops, interne, copying and printing capabilities. This program is funded by the Department of Human Services (DHS)and the Hawaii Community Foundation through the Community Stabilization Fund of the Hawai'i. One -Stop Centers The Friendly Place Drop -In Center Point of contact for homeless and at -risk homeless persons /families needing assistance in the West Hawaii area. Provides registered clients with mail, emergency food, emergency supplies, phone, computer and fax usage, counseling and case management. Meals, showers and laundry services are also available daily. This program is funded by DHS and the County of Hawaii, Human Services Grant. Under His Wings Drop -In Center This is a collaborative ministry with New Hope Church, Hilo and has been in existence for the past 12 years. Serves as a point of contact for chronic homeless persons in downtown Hilo. Situated within the Street Ministry Program of New Hope Church, HOPE Services staff provides social services, intake, etc. daily. New Hope volunteers provide meals, fellowship, showers, spiritual guidance, etc. - '' a�'a�i�' .iMairdi IIi► ', ° Yy\ .47! r:.1'3?fi' _ :I,s- .! /.` 'lfe�a" 'mss/ reliir '��fa ."4, '� 'l' -ti ., '' ' HOPE Services Hawaii - Administrative Office 1315 Kalanianaole Avenue, Hilo HI 96720 Ph: 808.935.3050 Fax: 808.935.3794 Email: info @hopeserviceshawaii.org Web: www.hopeserviceshawaii.org HOPE PROGRAMS AND SERVICES, cont. Residential Housing Programs Kihei Pua Emergency Homeless Shelter Provides 24/7 short -term emergency shelter services to homeless individuals and families. Case management, life skills opportunities, on -site pantry, clothing bank and laundry facilities available. Preference given to unsheltered families with minor children. This program is funded by the Department of Human Services (DHS), County of Hawaii, Hawaii Community Foundation, Hawaii Island United Way. The Friendly Place Campus: West Hawaii Emergency Housing Program Provides emergency housing and daily meals for men and women experiencing homelessness. The West Hawaii Emergency Housing Program provides 12 -hr shelter services with check in starting at 5pm and closes daily at 7:30am. Program participants receive case management services during the day at the Friendly Place Drop -In Center located on the same campus. This program is funded by DHS, the County of Hawaii, Human Services Grant, Hawaii Island United Way, Supportive Housing Program, Hawaii Community Foundation, and Emergency Shelter Grant (ESG). Beyond Shelter, Wilder & Kuleana Transitional Housing Programs Single Family Homes: Provides transitional housing services to families with minor children that are currently homeless or transitioning out from another shelter program. Homes are in scattered sites in the community. This program is funded by the Hawaii Community Foundation, Department of Human Services (DHS). Homeless Youth Program A targeted effort to coordinate structured recreational and skill building activities including financial literacy, Individual Development Account (IDA) savings accounts, recycling, tutoring, computer programs and field trips. Program is staffed by an Americorp Volunteer through the Legal Aid Society of Hawaii (LASH), Laulima program Homeless Prevention and Retention Services Tenant Solutions Provides landlords housing HOPE's participants, 24/7 access to a housing specialist and conflict resolution facilitation as needed between landlords and tenants. All tenants placed in housing must also complete a comprehensive Renter's Education course that covers renter's responsibilities, housekeeping, money management, budgeting tools, fair housing, landlord tenant code and credit repair. % .e.'V `v'f '"•da' % a' , #° orAki 'll►'�/:.' ."' :. ' ti' . ' 'J' \!.!t \�f HOPE Services Hawaii - Administrative Office 1315 Kalanianaole Avenue, Hilo HI 96720 Ph: 808.935.3050 Fax: 808.935.3794 Emai : info @hopeserviceshawaii.org Web: www.hopeserviceshawaii.org HOPE PROGRAMS AND SERVICES Homeless Prevention and Retention Services cont. Homeless Prevention & Rapid Re- Housing Program (HPRP) Provides short-term financial assistance with rent and /or utilities, security and utility deposits, case management services, housing search, Renter's Education Classes that include Tenant Rights and Responsibilities, Goal Setting, Housekeeping, Budgeting, 6 months follow -up home visits. Program helps to prevent families from becoming homeless. This program is made possible through the Obama Stimulus funds (ARRA) and is passed through the DHS. TANF Housing Placement Program Provides pre and post rental housing counseling, housing placement services to TANF eligible families with a new Section 8 voucher or those transitioning from homelessness to permanent housing. Initial move in costs such as rental deposit and rent assists families move directly into housing. This program is funded by the Department of Human Services (DHS). HUD's Shelter Plus Care Kukui Program Provides pre and post rental counseling, housing placement, move -in assistance, and rental subsidies to homeless individuals and families experiencing homelessness and having an eligible disability including mental health, substance abuse, co- occurring, developmental disability and /or HIV /AIDS. Staff also provides supportive case management, home visits, advocacy, and landlord/tenant mediation. Additional supportive services are provided by community mental health providers. This is a U.S. Department of Housing and Urban Development (HUD) program, offered through the Continuum of Care process. DHS is the pass through agency for this program as well. HUD's Shelter Plus Care New Direction Program Provides pre and post rental counseling, housing placement, move -in assistance, and rental subsidies to chronically homeless individuals that meet the income and disability criteria. Clients also receive supportive case management, home visits, advocacy, and landlord/tenant mediation. This is a U.S. Department of Housing and Urban Development (HUD) program, offered through the Continuum of Care process. DHS is the pass through agency for this program as well. Representative Payee Services Provides financial management services for 200 chronically mentally ill individuals which includes but not limited to: aiding /facilitating the payment of essential bills, providing weekly, biweekly, or monthly allowances. Regular budget meetings, budgeting and financial management classes for individuals or households that meet the disability criteria and receive SSUSSDI benefits are also provided. This program is funded by the Department of Health, Adult mental Health Division. ! • \r'%e .'�aiv' ....``r ," ►' '�Nw►''r, '� A'� ' r ' '� 'r / >�:�!/1�' ' -0; ltom, 4' Liffid . 9. Mt r HOPE Services Hawaii - Administrative Office 1315 Kalanianaole Avenue, Hilo HI 96720 Ph: 808.935.3050 Fax: 808.935.3794 Email: info @hopeserviceshawaii.org Web: www.hopeserviceshawali.org HOPE PROGRAMS AND SERVICES, - cont. taspzr ng Hope 'hanging 'Li e Prison Re -Entry Services HOPE Resource Center (Previously known as Ponahawaiola) Provides transitional housing services for men and women returning to our community from incarceration. Program is staffed 24/7 and is a sober living environment. Random drug testing is conducted on site. Daily evening classes include house meetings, relapse prevention groups, gender specific groups, meth groups, new hire club, budgeting, renter's education and other life skills classes. Structure recreational activities are coordinated and offered on the weekend. Persons returning to our community have limited direction of nowhere to go and do not know what to do once they are released from incarceration. An inmate's housing plan may be denied from the supervising authority and thus have no other housing resources if not for HRC. This transitional housing program offers an alternative to continued incarceration. This program is funded by the Department of Human Services (DHS), County of Hawaii, Hawaii Island United Way and Hawaii Community Foundation. Mentoring Program: Provides case management services to selected inmates currently incarcerated at Hale Nani Correctional Facility to provide a greater chance to success upon release and decreased recidivism. HIWEDO intends to contract HOPE for the case management component for the program. This program was made possible through a SAMHSA grant to HIWEDO (Hawaii Island Workforce Development). CONTACT INFORMATION Administrative Office: 1315 Kalanianaole Avenue, Hilo, HI 96720 Phone: (808) 935 -3050 / info @hopeserviceshawaii.org Administrative / Media Inquiries • Brandee Menino, Chief Executive Officer - Direct: (808)933 -6013 / bmenino @hopeserviceshawaii.org Finance • Christine Dias, Contracts Manager - Direct: (808) 933 -6009 / cdias @hopeserviceshawaii.org • Gail Shioshita, Accountant — Direct: (808) 933 -6048 / gshioshita@hopeserviceshawaii.org Development • Angela Evans, Deputy Director - Direct: (808)933 -6027 / aevans @hopeserviceshawaii.org Program Operations • Kate Nawahine, Shelter Programs Manager - Direct: (808)933 -6038 / knawahine@hopeserviceshawaii.org • Carol Weiser, East Hawaii Homeless Programs Manager - Direct: (808) 933 -6075/ cweiser @hopeserviceshawaii.org • Josephine Ibarra, West Hawaii Community Relations Director - Direct: (808)933 -6041 / jibarra@hopeserviceshawaii.org Facilities • Dexter Coloma, Facilities Manager - Direct: (808) 217 -6999 / dcoloma @hopeserviceshawaii.org ! / / i' 'c�` lt_' "v „ice a �°' `,'`U'' tr' /'► 'sa '!11ti 1 +ff 1ar 41M: Piia .ea +��'�'%'�`�'�:�e�. HOPE Services Hawaii - Administrative Office 1315 Kalanianaole Avenue, Hilo HI 96720 Ph: 808.935.3050 Fax: 808.935.3794 Email: info @hopeserviceshawaii.org Web: www.hopeserviceshawaii.org RECENT PRESS In.s /)iring Hope, C,' l ngin r Lives Hawaii Catholic Herald - Turning Used Shelters Into Senior Housing Hawaii Catholic Herald, by Lisa Dahm July 22.2011. http: /. /www.hawaiicatholicherald.org /Home /tabidl256 /newsid884 /3758 /Default.aspx Waimea, Friday, July 22, 2011 - HOPE Services Hawaii is taking recycling to a new level. With the help of parish volunteers, the new Big Island -based Catholic non - profit agency that addresses homelessness will be redeeming houses. When the 24 -piece Kawaihae Transitional Shelter operated by Catholic Charities Hawaii on the west side of the Big Island closed on Feb. 28 and was scheduled for demolition, Carol Ignacio couldn't bear to see the small housing units go to waste. The perfect solution dawned on the executive director of the diocesan Office of Social Ministry when she remembered that in 2001, Sacred Heart Church in Pahoa on the east side had proposed the creation in the parish of a 20 -unit housing complex for the elderly.Ignacio thought, "What if we move the Kawaihae units over to Pahoa ?" Before proceeding with her idea, Ignacio procured a grant from the With Grateful Hearts diocesan capital campaign to have the homes first checked out by a structural engineer. The engineer did a thorough safety analysis on each unit. `We needed to make sure it was worth it for us to do it," Ignacio said. Once she knew the units were safe and she had the appropriate land permits, Ignacio approached Sacred Heart Parish to see if the parishioners were interested. `We don't have large sums of money, so the parish will have to help with the labor," Ignacio said. Pastoral council chairman Allan Deehr spoke about the project at all of the Masses. The response was overwhelming. Ignacio said that out of 254 people, 250 agreed to help. They signed up to cook, sew, paint, dig, provide equipment and other needed activities. Some of the funding will come from a With Grateful Hearts grant. "I thought, `We have a match, "' Ignacio said. The Kawaihae buildings were given to HOPE Services Hawaii. Before the shelter closed, HOPE Services had found housing for all its residents. With County of Hawaii approval, the structures will soon be transported 85 miles across the island to diocesan property in Pahoa next to Sacred Heart Parish. The parish will help with the renovations, partnering with HOPE Services Hawaii to prepare the 20 single low - income affordable units for kupuna. The parishioners will provide visitation, transportation, yard work and other needs the residents might have — everything except financial management. "They are so excited and have come forth with all kinds of folks who will lend their gifts to the project," Ignacio said. Also contributing to the project was an architecture class from the University of Hawaii at Manoa. Eight students from the class did a six -week community service project to renovate and to configure the units at the new site. Using their own money, students flew over to the Big Island, went to Kawaihae to see the units and visited their destination site in Pahoa near Sacred Hearts Church. They presented the pastoral administrator, Father Carlito Joey Ranjo, and parish representatives with PowerPoint presentations, digital renderings and models showing a variety of innovative ideas for the complex. Father Ranjo will present the options to the parish and choose the most popular designs at a meeting at the church on July 15. Ignacio said she expects the buildings will be moved in August. ��''••► v\'+ i'14ro' Z?+ti* a`+. at�Mar— �"' s' .!i''S�'�/.L1'�►'��'1::`+'��`i� HOPE Services Hawaii - Administrative Office 1315 Kalanianaole Avenue, Hilo HI 96720 Ph: 808.935.3050 Fax: 808.935.3794 Email: info@hopeserviceshawaii.org Web: www,v.hopeserviceshawaii.org RECENT PRESS, cont. Hawaii Tribune Herald - Emergency housing helps in Kona By Erin Miller . June 7, 2011. / Email Erin Miller at emiller @westhawaiitoday.com. http : / /www.hawaiitribune- herald.com /sections /news /community /emergency- housing - helps- kona.html Hilo, Tuesday, June 7, 2011 - HOPE Services officials set six months as the maximum stay for any person using the new West Hawaii Emergency Housing Facility in Kailua -Kona. When figures were released recently for its first half year in service to the community, at total of 50 people had used the shelter, 80 percent of whom already had been placed in permanent housing— whether that's a subsidized rental, moving in with extended family or entering a group home, HOPE Services CEO Brandee Menino said. "We probably just made a small dent in the chronic homeless numbers," Menino said. "We haven't been able to quantify it." But it is a dent and it is making a difference, she said. That placement rate means the shelter is getting people into housing more quickly than anticipated, she said, in part because rental subsidies remain available and in part because HOPE Services, the Veterans Administration and other agencies still have money for those subsidies, she added. Another surprise during the shelter's first six months, she said, was the number of elderly people who sought housing. "At least one -third have been elderly," she said. "We weren't prepared for the frail and elderly." Older homelss people came to the shelter with medical conditions that added to the other problems they face, Menino said. The West Hawaii Community Health Center's mobile van, which parks at the shelter daily, provided much - needed medical services, she added. There are still homeless people on the streets, beaches and in parks during the day, because the shelter is open from 5 p.m. to 7:30 a.m. Daytime services are provided at The Friendly Place Drop -In Center next door. About a fourth of the people who used the shelter are now working or enrolled in college classes, Menino said. Men and women are housed in separate wings. The shelter has 16 units for men and 15 for women. Kona police officers occasionally bring in people in the middle of the night, Menino said. Because of the shelter's location in the Old Industrial Area, most of the clients are from Kailua -Kona, Menino said. Agencies like HOPE Services are still figuring out ways to help homeless populations in other areas, particularly Ocean View. More homeless housing is to become available in West Hawaii later this year, replacing the 24 -unit Kawaihae Transitional Housing that closed Feb. 28. Planned transitional housing on Hina -Lani Street, above the Kaloko Industrial Area, is under construction, with the 12 -unit first phase to be done this August. HOPE Services Hawaii - Administrative Office 1315 Kalanianaole Avenue, Hilo HI 96720 Ph: 808.935.3050 Fax: 808.935.3794 Email: info @hopeserviceshawaii.org Web: www.hopeserviceshawaii.org RECENT PRESS, cont. Inspiring hope, Chan t14;r L Emergency housing facility opens - First short -term housing project in West Hawaii West Hawaii Today, by Carolyn Lucas -Zenk, on the Web - October 19, 2010 http: / /www.westhawaiitoday.com /articles /2010/10/ 19 /local /local02.txt Growing up, U.S. Sen. Daniel Inouye often heard stories about what it meant to live life without a home. When his grandparents died, his mother was left alone. Still a child, she stayed two to three days at neighbors' houses until a young Hawaiian couple took her in. Hoping to locate the couple, Inouye asked his mother for their names. Her response was always the same: "auntie and uncle." Inouye claimed he has never forgotten their kindness or the importance of repaying it. The new West Hawaii Emergency Housing Facility, adjacent to The Friendly Place in Kona's Old Industrial Area, is an act of kindness and commitment from the community to help the homeless get off the streets, Inouye said during Monday's blessing and tour. "If we cannot help those without hope, friends and family, we have failed," he said to about 100 attendees. "I'm glad to see (the homeless) are not going into ramble shack rooms. When they see this facility, they will know the people who built this have heart, and people like you are here to help them." This is West Hawaii's first emergency short-term housing facility for single homeless individuals and the second shelter on the island. HOPE Services Hawaii, a nonprofit corporation of the Diocese of Honolulu, has been contracted by Hawaii County to run it. The long - awaited facility was completed Friday and is expected to be operational by Nov. 1. All that is left to do is add the furnishings and appliances, as well as finish the landscaping, said Stephen Arnett, housing administrator of Hawaii County's Office of Housing and Community Development. There are nearly 1,000 homeless people on the Big Island. Three weeks ago, HOPE Services Hawaii started a wait list for the West Hawaii Emergency Housing Facility and 13 people were on it as of Monday, said Brandee Menino, the nonprofit's chief executive officer. Men and women will be housed in two separate wings. Thirty -one beds are available. Inside each room is a bed, microwave, mini refrigerator, chair, folding tray table, rug, light, electrical outlet and window. The facility also includes two bathrooms with three toilets and three showers each; laundry facilities; a common kitchen and meeting room; administrative and storage space for HOPE Services Hawaii; and a multipurpose room for classes and meetings. Besides shelter, clients will be offered daily meals, clothing, case assistance, budgeting and renter's education classes, employment and housing search assistance, life skills training, advocacy, and connections to community resources. The facility will also meet the accessibility needs of people with disabilities. There will be strict rules and a no tolerance policy to ensure the safety of all, said county and HOPE Services Hawaii officials. "What this facility does is keep people safe in a respectful and dignified way," said Carol Ignacio, HOPE Services Hawaii president. "If people are not safe, they can only concentrate on their basic survival and cannot begin to work toward a better life or anything else. People will have the opportunity to change their lives here." Funding for the $1.75 million facility was secured from federal, state and county sources. Approximately $810,000 came from federal special project grants, $450,000 was appropriated from state Capital Improvement Project funds and the county chipped in $480,000. Arnett claimed there were no additional overrun costs." It was built on time and on budget. We have construction manager Dan Russell to thank for that," he said. "In some incidents, this is unheard of with government projects." Ignacio said she and others in the community have fought for emergency homeless housing since 1986. Despite new faces and personalities over the years, she claimed the Office of Housing and Community Development was a constant supporter. The island's first homeless shelter opened 23 years ago in Hilo. Starting in the early 2000s, proponents urged for a West Hawaii shelter and funding was secured. Former Mayor Harry Kim's administration then promised to have it completed by December 2004. However, neighbors and businesses of proposed sites rejected having it in their backyard, Ignacio said. "The challenge was finding a community with the understanding, compassion and knowledge that homelessness is not a —,rll.'Q"'�'t."��!',s'�ti+' ash"\ r�.`` a' f��t.'\!•: v+':. b''l l�`.. �1�. ���4` V.+/.!. ���/.'' f.` ��. f�' v1." \'�a"'!�'a'��•.1'�!�'.`.''��*r► HOPE Services Hawaii - Administrative Office 1315 Kalanianaole Avenue, Hilo HI 96720 Ph: 808.935.3050 Fax: 808.935.3794 Email: info@hopeserviceshawaii.org Web: www.hopeserviceshawaii.org RECENT PRESS, cont. county problem, but a community problem," said Jeremy McComber, county housing specialist. Ignacio applauded neighbors of the West Hawaii Emergency Housing Facility, adding, "Without their support, this facility surely would have not come to fruition." Inouye, Mayor Billy Kenoi, contractors, consultants, donors and various county agencies were also thanked at the blessing. HOPE Services Hawaii - Administrative Office 1315 Kalanianaole Avenue, Hilo HI 96720 Ph: 808.935.3050 Fax: 808.935.3794 Email: info ©hopeserviceshawaii.org Web: www.hopeserviceshawaii.org H 10 OVERVIEW The 2010 Homeless Service Utilization Report is the fifth in a series of reports prepared by the Center on the Family at the University of Hawaii and the Homeless Programs Office of the Hawaii State Department of Human Services (DHS). Since the first Homeless Service Utilization Report was issued in 2006, the need for homeless services in the state has continued to grow, exacerbated by a declining and unstable economy. Part of this surging need for homeless services has been met by increased shelter capacity, funds, and services. Since 2006, the number of beds in emergency shelters has doubled and transitional housing units have increased by 55 %. Currently, the state has 1,188 beds plus 785 units that provide temporary shelter and assistance to those in need. State funds for shelter services increased 24% between 2008 and 2009, but experienced a 5% cutback which reduced the total funds to $13.4 million in 2010. New services have also become available. Last year, the state received more than $2 million in federal stimulus funds through the Homeless Prevention and Rapid Re- housing Program (HPRP). This program has helped many families on the verge of homelessness to remain housed and other families to quickly transit from shelter to permanent housing. While efforts to address and remedy this complex social phenomenon have been put forth by many, including government, faith and philanthropic communities, and service providers, homelessness remains a reality for a considerable number of individuals and families in the state. A total of 13,886 people experienced homelessness and received related services at some point during the period between July 1, 2009 and June 3o, 2010. This number includes 7,649 adults and children who were served at the emergency and transitional shelters and 7,997 who were unsheltered and assisted by outreach services, of whom about 1,76o also received services from the Shelter Program during FY 2010. This represents an increase of 3% from 13,530 clients served statewide a year ago. At the county level, the City and County (C &C) of Honolulu served 9,781 clients and Hawaii County served 1,489; both showed an increase (of 5% and 6 %, respectively) from 2009. In contrast, the numbers declined by 6% for Maui County and 7% for Kauai County, falling to 1,991 and 625, respectively, in 2010. There is no single profile that characterizes those who are homeless. Homelessness touches the lives of young children, adolescents, and young and older adults. Some are chronically homeless, others find themselves newly facing this situation that they never imagined they would be in. This report was developed to promote informed decision- making and action on issues related to homelessness in Hawaii. It provides current data and information that policy makers, service providers, and advocates at both the state and county levels can use to monitor trends and gain a better understanding of the individuals and families who access services for the homeless. 2 HOMELESS SERVICE UTILIZATION REPORT DATA NOTES The state's Homeless Management Information System (HMIS), a centralized electronic data system, is the source of the data in this report. HMIS is a system into which all service providers that receive State and Federal Department of Housing and Urban Development funds for their programs enter intake and exit data on those they serve. It also includes a few other service providers who report data on a voluntary basis. Data on individuals and households were collected from adults who identified themselves as head of the household and provided information about themselves and their family members, where applicable. The most current data from the 2010 fiscal year (July 1, 2009 — June 3o, 2010) are presented for two programs: Shelter Program: These data represent an unduplicated count of individuals who received homeless services at an emergency or transitional shelter. Outreach Program: These data represent an unduplicated count of individuals who experienced literal homelessness (e.g., living in a car or park or on the beach) and received outreach services. Trends are presented for the Shelter Program from FY 2005 to FY 2010, and the Outreach Program from FY 2008 to FY 2010; the shorter time frame of the latter is due to limited comparability of data from earlier years. This report also presents a snapshot of children and their households who experienced homelessness and received shelter and /or outreach services in FY 2010. There are several caveats regarding the data in this report: 1. The analyses in this report did not consider data from the multiple records of people who sought services more than once in either the Shelter Program or the Outreach Program. When multiple records of an individual existed, information from the most recent records was used. 2. The data do not represent all persons experiencing homelessness in Hawai`i or all of the persons receiv- ing services for the homeless during the period of time covered in this report. There are other community- and faith -based organizations that provide food, shelter, clothing, and other supports to the homeless and those at risk of homelessness but that do not enter data into the HMIS. There are also homeless individuals who through personal preference or for other reasons do not receive services from governmental agencies or private and charitable groups. In addition, not all homeless program agencies may have entered their client data into the HMIS in a timely manner. For all of the afore- mentioned reasons, the data in this report are an under- count of the homeless and those receiving services. 3. Differences in the numbers of people served at the county level may reflect differences in service capacity (e.g., shelter facilities vs. outreach services) and target populations for services (e.g., families with children vs. individuals) rather than actual differences in the num- bers of individuals and households in need of services. 4. Trend data presented in this report are based on the analysis of the latest HMIS information and may be different from the numbers presented in previous reports due to client record updates and revisions. Comparisons of the data in the 2010 with previous Homeless Service Utilization Reports should also be made with caution due to different methodologies used for determining cases for the sample. Please review the publications at www.uhfamity.hawaii.edu for descriptions of the samples and methodology used. Despite these limitations, the data contained in this report are the best and most current available on indi- viduals and families in Hawaii who utilize shelter and /or outreach services for the homeless and whose data were entered into the HMIS. ACKNOWLEDGMENTS This report would not have been possible without the generous support of the following sponsors: rin kids count The Annie E. Casey Foundation U.S. Department of Housing & Urban Development PHOTO CREDITS The photographs in this report are courtesy of the following: institute for Human Services, inc. SHELTER PROGRAM DEMOGRAPHIC CHARACTERISTICS This section presents data collected during the 2010 fiscal year, or from July 1, 2009, to June 3o, 2010. During this period, the Shelter Program served 7,649 individuals throughout the state. Those served in the City and County of Honolulu represented the largest percentage (74 %), followed by Maui (13 %), Hawai`i (8 %), and Kaua'i (4 %) counties. Differences in the total numbers for the various characteristics in the tables relating to individuals and households are due to missing data. Refer to the above data for the total state and county samples. Note that total percentages may not add up to too as a result of rounding. Al! Individuals (Adults and Children) • Of the shelter service recipients statewide, 54% were male and 46% were female. Similar distribution was found in the City and County of Honolulu and Kauai County. Equal proportions of both sexes received shelter services in Maui County, whereas slightly more females (53 %) than males (47 %) utilized shelters in Hawaii County. • Minors from birth to 17 years represented more than one third (35 %) of individuals receiving Shelter Program services, and more than half of them were below age 6. The highest percentage of children receiving services was reported in Hawaii County, while the lowest was reported in Kauai County (38% and 28% respectively). • Statewide the elderly (6o years and over) comprised 4% of those receiving shelter services. The percentage of this demographic ranged from 2% to 5% in the four counties. • Ethnic groups with the highest percentage of people accessing shelters statewide were Hawaiians /part Hawaiians (29 %), Other Pacific Islanders (i.e. Guama- nian /Chamorro, Marshallese, Micronesian, Tongan, and other Pacific Islanders not listed individually) (26 %), and Caucasians (21 %). At the state level, none of the other ethnic groups represented more than 5% of those that received services. Some variations were found among the counties. In Hawaii County, Other Pacific Islanders (33 %) represented the highest percentage of shelter users, whereas Caucasians (38 %) were the largest ethnic group in Kauai County shelters. Hawaii County Kauai County # % Maui County # C &C of Honolulu State % # % Gender` Male Female Total Age Birth to 5 years 6 to 12 years 188 143 331 57% 43% 100% 510 506 1,016 50% 3,117 50% 2,543 100% 5,660 127 SO 13 to 17 years 28 5`' 18 to 24 years 91 11% 25 to 40 years 166 27% 41 to 59 years 109 18% 6o years and over 21 3% Total 622 101% 20% 39 12% 13% 35 11% 18 39 12% 104 32% 79 24 %... 15 329 ! 101% Ethnicity2 Caucasian Hawaiian /part Hawaiian Black Japanese Chinese Korean Filipino Samoan Other Asian Other Pacific Islander Native American Other /unknown Total 13 3 55% 45% 100% 4,107 3,523 7,630 224 - 22% 1 1,023 19% 1,413 99 10% 573 10% 787 4 3% 1 289 5% 369 105 _ 10% 590 11% 825 272 27% 1,414 26% 1,956 256 25% ! 1,378 25% 1,822 25 2% 226 4% E 287 1,015 99% 5,493 ..__ 100% 7,459 59 5 22% 2 29% 0 2% 3 <1% 0 0% 7........ 1% _ .............. 6 6% <1% <1% 208 33% 9 1% 28 4% 623 98% 124 38% 86 26% 22 7% 11 4 ! 1% 0....... 32 10% 1 1 <1 °.10 286 28% 282 59 1,062 19% 1,607 28% 1,642 29% 2,192 6% 302 5% 393 2% ! 98 2% 136 0% 1 40 1% 44 24 60 54% 46% 100% 19% 11% 5% 11% 26% 24% 4% 100% 21% 29% 5% 2% 1% 1% 5% ,5%, 1% 26% 1% 50 1% 63 6% ' 269 5% 397 1% 406 7% 418 1% 36 1% . 45 23% 1,488 26% 1,963 52 1% 94 3% 233 4% 102% 5,678 101% 34 233 26 .......... 27 1,017 297 4% 7,649 101% 4 HOMELESS SERVICE UTILIZATION REPORT Adult Individuals (18 Years and Older) • Of the 5,080 adults served by the Shelter Program statewide, only 3% reported a history of foster care or other out -of -home placements in childhood. This percentage was echoed at the county level, where percentages did not exceed 4 %. • Military veterans comprised 1o% of the adults who received Shelter Program services statewide, with the highest percentage served in the City and County of Honolulu (12 %), and the lowest percentage in Hawaii and Maui Counties (both 5 %) • The majority (61%) of adults who utilized shelter services were lifetime Hawai`i residents (46 %) or residents of io or more years (15 %). Twelve percent had lived in Hawaii for 12 months or less. • Of the adults who accessed shelter services in the state, 72% were unemployed and the remainder (28 %) were either employed full- or part -time. At the county level, Maui had the highest percentage of shelter users who were employed (33 %). • Nearly half (47 %) of the adults utilizing shelters had a high school diploma or GED, 23% had completed some college or more, whereas 30% did not have a high school diploma. Kauai and Maui counties served the highest percentage of college- educated adults (34% and 30% respectively). Hawai`i County Kauai County Maui County C &C of Honolulu State History of Foster Care3 Yes No Total 10 378 388 3% 97% 232 100% 7 3% 97% 239 100% 24 4% 636 96% 660 100% 103 3,690 3,793 3% 144 3% 97% ( 4936 97% 100% 5,080 100% Veteran Status Yes No Total Hawaii Residence 12 months or less 43 More than i year, less than io years 100 io years or more, not lifetime 65 " 18% Lifetime 158 43% Total 366 100% 18 5% 347 ! 95% 365 100% 19 9% : 35 5% 96 91% 607 95% 215 100% 642 ! 100% 407 3,006 3,413 12% 88% 100% 479 10% 4,156 90% 4,635 100% 39 18% 86 16% 356 61 28% 111 34 86 220 15% 87 16% 39°7° 246 46% 100 % :530 99% 460 1,465 3,161 15% 646 15% 46% 1,955 46% 100% 4,277 100% Employment Status Unemployed 303 79% Employed part time 41 11 %0 Employed full time 38 10% Total 382 100% 186 79% 25 11% 24 10% 235 100% 438 86 134 658 2,570 _............ 416 ............. 570 3,556 72% 12% 16% 100% 3,497 72% 568 12% 766 16% 4,831 100% Educational Attainment Less than high school diploma`' 133 High school diploma /GED 158 Some college _._.._ 73 College degree or more 20 5 °i0 35% 57 41% 97 41% 62..,__._ 26% 19 8% 235 ,_ 99 °/ Total 384 100 % 164 25% 1,106 31% 294 45% 1,71.1 48% 127 19% 525 15% 72 11% 218 6% 657 100% 3,560 100% 1,460 30% 2,260 47 % __.. 787 329 4,836 100% 16% 7% HAWAII 2010 Householdss • Emergency and transitional shelters across the state served 3,758 households in the 2010 fiscal year. A larger percentage of these households were single individuals or couples without children (58 %) and a smaller percentage (42 %) were children or pregnant women in either single parent (23 %) or two - parent (19 %) households. Hawaii County served the highest percentage of households with children (55 %), whereas Kauai County served the lowest percentage (35 %). • More than three fourths (76 %) of single- parent households using shelter services were headed by females. In Maui County, females were the head of household in nearly 9o% of single - parent households in shelters. • Of the families entering shelters with children, 42 had one child, 28% had two children, and 3o% had three or more children. • Upon shelter entry, half (5o %) of the households reported living unsheltered, nearly one third (32 %) were living in sheltered settings, and 18% were at risk, but not yet homeless. Among the counties, Kaua`i County had the highest percentage of households (65 %) entering shelters from unsheltered situations, while Maui County had the highest percentage (56 %) of households that came from other sheltered settings. • Nearly half (46 %) of the households experienced homelessness for less than one month before entering a shelter. Of the remaining households, 35% were homeless for one to eleven months and 19% were homeless for one year or more. Hawai`i County Kaua`i County Maui County # % C &C of Honolulu State # °/0 Household Composition Single or couple w/ no children 124 Single parent w/ children or pregnant 88 31% Couple w/ children or pregnant 66 24% Intergenerational 2 1.% Total 280 100% 117 65% 35 27 317 57% 1,603 58% 2,161 58% 20% 1 168 30% 15% 71 13% 535 20% 699 19% 0% 2 t1% 19 1% 23 16k- 179 100% 558 100% 2,741 100% 3,758 101% Single- Parent Households Female head Male head Total 67 76% 23 21 24% 88 100% 35 66% 34% 100% _.. 150 89% 18__.. 11% 168 100% 423 72% 161 28% 584 100% 663 76% 212 24% 875 100% Number of Children in Family`' 1 child 44 2 children 29 3 children 4 or more children 16 Total 106 Location Prior to Shelter En Unsheltered Sheltered settings At risk (not yet homeless) Total 42% 27% 16% 15% 00% ry' 139 51% 84 31% 47 17% _ .............. 270 99% Length of Homelessness8 1 day or less 44 2 days to less than 1 month 69 1 to 11 months 105 1 to 2 years 3 years or more Total 266 17% 26% 39% 22 47% _ 76 44% 15 32% 43 25% 5 11% 35 20% 5 11%.. 17 10% 47 101% 171 99% 108 38 20 166 65% 173 23% 311 12% 7 100% 555 341 232 131 120 824 31% 1,373 53% 56% 722 28% 13% 508 100% 2,603 101% 19 11% 192 29°,''0 38 °/o 152 123° 21 9% 17 10% 11 100% 174 100% 484 40% 567 22% 22% ° 540 21% 31% 35% 4% I 324 13% 2% 231 9% 99% I 2,544 100% 483 42% 319 28% 188 16% 158 14% ,148 100% 1,793 50 % 1,155 32% 646 18% 3,594 100% 822 768 1,205 391 282 3,468 24% .......... 22% 3_5 %0 11% 6 HOMELESS SERVICE UTILIZATION REPORT TRENDS IN HOMELESS SERVICE UTILIZATION Figure i Shelter Program Utilization, FY 2005 -2010 9.000 8,000 7,000 6,000 a 5,000 0 r, E z 4,000 3,000 2,000 1,000 0 (a) State and C &C of Honolulu 6.733 6,458 5,648, 5,53r 5,075 7.680 7,G49 5,02 5,474 5,678 3.457 4,011 2005 2006 2007 2008 2009 Fiscal Year State - C &C of Honolulu 1,400 1,200 m 1,000 n 0 g' 800 0 600 E z 400 200 0 (b) Hawaii, Kaua'i, and Maui Counties 2010 2005 2006 2007 2008 Fiscal Year Maui County - Hawai'i County Kaua`i County 2009 2010 The Shelter Program served a total of 7,649 individuals statewide in 2010. The numbers remained largely stable from 2009 after four years of growth. At the county level, the City and County of Honolulu showed continuous growth since 2008 (from 5,023 to 5,678 in 2010); however, the rate of growth was slower last year at 4% for 2009 -2010 versus 9% for 2008 -2009. This increase was offset by the decrease in other counties. The number of shelter clients served in Maui County continued to decline and dropped from 1,189 to 1,017 over the last three years. Also in decline were the numbers for Kauai and Hawai'i Counties, which were on an upward trend from 2007, then dropped last year at a rate of 16% and 12 %, respectively. Figure 2 Outreach Program Utilization, FY 2008 -2o1o* 20 Hawai'i County Kaua'i County Maui County C &C of Honolulu • % Change 'o3 -`o9 • % Change `o9 -`to State FY 2008 FY 2009 FY 2010 Hawai'i County Kaua'i County Maui County C &C of Honolulu State 835 496 1,260 5,194 7,785 961 392 1,251 5,248 7,852 * Comparable data for FY 2005 -2007 are not available. 1,092 374 1,163 5,368 7,997 The number of individuals served statewide by the Outreach Program rose slightly from 7,852 in 2009 to 7,997 in 2010, representing a small increase of about 2 %. A similar rate of increase presented in the City and County of Honolulu for the same period. The largest increase was observed in Hawaii County, where the number of individuals served rose to 1,092 in 2010, a continuous and high rate of increase (14 % -15% per year) since 2008. In contrast, fewer individuals were served by the Outreach Program in Kauai and Maui Counties in 2010 (5% and 7% fewer, respectively) -a second year of decline since 2008. HAWAII 2010 7 1, 125 1,189 1,118 . �....... ..... 1,' 30 1,107 1 017 54f 705 623 493 46 420 394 331 259 67 66 49,.rY 2010 2005 2006 2007 2008 Fiscal Year Maui County - Hawai'i County Kaua`i County 2009 2010 The Shelter Program served a total of 7,649 individuals statewide in 2010. The numbers remained largely stable from 2009 after four years of growth. At the county level, the City and County of Honolulu showed continuous growth since 2008 (from 5,023 to 5,678 in 2010); however, the rate of growth was slower last year at 4% for 2009 -2010 versus 9% for 2008 -2009. This increase was offset by the decrease in other counties. The number of shelter clients served in Maui County continued to decline and dropped from 1,189 to 1,017 over the last three years. Also in decline were the numbers for Kauai and Hawai'i Counties, which were on an upward trend from 2007, then dropped last year at a rate of 16% and 12 %, respectively. Figure 2 Outreach Program Utilization, FY 2008 -2o1o* 20 Hawai'i County Kaua'i County Maui County C &C of Honolulu • % Change 'o3 -`o9 • % Change `o9 -`to State FY 2008 FY 2009 FY 2010 Hawai'i County Kaua'i County Maui County C &C of Honolulu State 835 496 1,260 5,194 7,785 961 392 1,251 5,248 7,852 * Comparable data for FY 2005 -2007 are not available. 1,092 374 1,163 5,368 7,997 The number of individuals served statewide by the Outreach Program rose slightly from 7,852 in 2009 to 7,997 in 2010, representing a small increase of about 2 %. A similar rate of increase presented in the City and County of Honolulu for the same period. The largest increase was observed in Hawaii County, where the number of individuals served rose to 1,092 in 2010, a continuous and high rate of increase (14 % -15% per year) since 2008. In contrast, fewer individuals were served by the Outreach Program in Kauai and Maui Counties in 2010 (5% and 7% fewer, respectively) -a second year of decline since 2008. HAWAII 2010 7 OUTREACH PROGRAM DEMOGRAPHIC CHARACTERISTICS In fiscal year 2010 - between July 1, 2009, and June 30. 2010 - 7,997 individuals received Outreach Program ser- vices in the State of Hawai`i. Two thirds of these individuals (67 %) were served in the City and County of Honolulu, 15% in Maui County, 14% in Hawaii County, and 5% in Kauai County. Differences in the total numbers for various characteristics in the tables relating to individuals and households are due to missing data. Refer to the above data for the total state and county samples. Note that total percentages may not add up to ioo as a result of rounding. All Individuals (Adults and Children) • More than two thirds (67 %) of individuals who received Outreach Program services statewide were male and one third (33 %) were female. Higher percentages of males utilized services than females at the county level as well, with the largest and the smallest gender gaps observed in Maui County (44 percentage points) and Hawaii County (6 percentage points). Genders Male Female Total 573 517 1,090 • Of the outreach service recipients throughout the state, 1o% were minors (birth to 17 years), 84% were adults aged 18 to 59, and 6% were elders aged 6o and above. Hawai`i County served the highest percentage of minors (29 %) and Maui County served the smallest percentage (4 %). • Caucasians were the largest ethnic group (46 %) receiving outreach services statewide, followed by Hawaiians /part Hawaiians (27 %). Together, these groups represented 73% of those served by the Outreach Program. No other ethnic group rose above 8% statewide. The ethnic composition of outreach service clients varied across the counties. Hawaii County served the highest percentage of Other Pacific Islanders (16 %) and Maui County served the fewest (2 %). Meanwhile, Maui County served the highest percentage of Caucasians (59 %), whereas this ethnic group represented only one third of recipients (33 %) in Hawaii County. 53% 249 67% 833 72% 3,682 69% 5,337 47`;0 124 33"15 328 28 °0 2,637 100% 373 100 °%o 1161 100% 7,974 1,668 31% 5,350 100% 67% 33% 00% Age Birth to 5 years 6 to 12 years 13 to 17 years 18 to 24 years 25 to 40 years 41 to 59 years 6o years and over 177 99 45 160 307 263 3 Total 1,084 16% 9% 4 °e0 15% 28% 24% % 99% 22 6% 24 6% 7 2% 40 11% 103 28% 159 43% 9 . ..__. 5% 374 101% 25 2% 154 3% 13 1% 1% 8% 30% 52 °70 6% ............... 100% 92 349 598 72 1,156 74 2% 50 389 ............ 1,215 2,245 304 4,431 1 f0 9% 27% 51`%0 7% 100% 378 5% ____...... 210 3% 109..m..,._. 2% 681 ........... 1,974 3,265 10% 28% 46% 428 6% 7,045 100% Ethnicity2 Caucasian Hawaiian /part Hawaiian 37 Black 26 Japanese 18 357 Chinese .. ..__ Korean ... Filipino Samoan Other Asian Other Pacific islander Native American Other %unknown Total 2 51 12 2 178 27 4 33% 34% 2% 2% <10/0 <1% 5°;° 1% 181 48% 690 59% 2,418 1,092 99% 3 97 26% 16 4% 1% 3 1% 1 <1% 23 6% .......... 0% 1% 7% 3°/0 1% 74 98% 5 0 5 12 3 247 21% 1,434 54 5% 221 17 1% 161 3 <1% 48 3 <1% 37 57 5% 6 1% 5 <1 %.. 18 2% 45 4% 18_ 2% 63 100% 287 .................. 161 42 394 70 95 5,368 45% 27% 4% 3% 1% 1% 2% _..,.. 3,646 46% 2,149 27% 317 4% 3% 1% 43 1% 418 5% 179 2% 54 1% 618 8% __.___.._.. 154 2% 161 2 °i0 201 57 100% 7,997 102% 8 HOMELESS SERVICE UTILIZATION REPORT Adult Individuals (18 Years and Older) * A small percentage (3 %) of the 6,348 adults who received Outreach Program services statewide reported a history of foster care or other out -of -home placement. This figure never peaked higher than 4% at the county level as well. + Twelve percent of the adults who utilized outreach services statewide were military veterans. • Hawai'i residents of io years or more, including lifetime residents, represented more than two thirds (67 %) of adults accessing outreach services in the state. Another 14% had come to Hawaii within the past 12 months. • The vast majority (88 %) of adults receiving Outreach Program services were unemployed, while the rest were employed full- or part -time (5% and 7 %, respectively). Hawaii County Kauai County # % # • One half of those served by the Outreach Program statewide had a high school diploma or GED, one fourth had some college education or more, whereas another one fourth did not have a high school diploma. At the county level, Kauai had the highest percentage of adults served who had some college education or more (35 %), while the City and County of Honolulu had the lowest percentage (22 %). History of Foster Care Yes No Total 21 742 763 3% 97% 100% 321 00% 49 4% 1,062w_. 96% 1,111 1000/0 120 4,033 4,153 3% 97% 100% 204 6,144 97% 6,348 100% 3% Veteran Status Yes No Total 61 8% 92% 729 100% 668 28 9% 120 11% 408 13% 617 286 91% 935 89% 2,776 : 87% 4,665 314 100% 1,055 100% 3,184 100% 5,282 Hawai'i Residence iz months or less More than i year, less than io years 10 years or more, not lifetime Lifetime 106 15% 155 21% 49 17 % 177 56 19% 216 123 17% 61 130 296 340 724 47% 100% 21% 246 44% ! 358 - 101% 997 18% 425 13% 12% 88% 100% 22% 577 17% 1,004 19% 25`0 599 18% 1,029 19% 36% 1,741 52% 2,569 48% 5,359 100% 01% ' 3,342 100% Status Unemployed Employed part time Employed full time Total 663 87% 44 6% 53 7% 760 100% Educational Attainment Less than high school diploma`` High school diploma /GED Some college 143 College degree or more 51 Total 762 276 87% 35 11% 8 3% 319 101% 951 82 34 .067 89% 2,837 88% 8% 210 7% 168 5% 3 °l0 100% 3,215 100% 4,727 88% 371 7% 263 5% 5,361 100% 193 25% 67 21% 215 20% i 968 27% 1,443 25% 49% 140 44% 561 51` %'° 1,800 51% 2,876 50% 19% 1 81 25% 239 22% 552 16% 1,015 189/0 7% 1 33 10% 85 8% i 220 6% 389 7% 100% 321 100% 1,100 101% i 3,540 100% 5,723 100 °. /° HAWAII 2010 9 • Of the 5,054 households utilizing outreach services across the state in the 2010 fiscal year, the majority (79 %) were single or couple households without children, and only 20% were households with children. Hawaii County served the highest percentage of households with children (31 %) while Maui County served the lowest (9 °jo). • Across the state, the majority of single- parent households that accessed Outreach Program services were headed by females (62 %). This was consistent at the county level as well, with Hawai`i County serving the highest percentage of female - headed households and the City and County of Honolulu the lowest (82% and 56 %, respectively). • Of the households with children utilizing services, 46% had one child, 26% had two children, and 28% had three or more children. • Nearly one fifth (19 %) of the households experienced homelessness for 3 years or more prior to receiving outreach services in the state, whereas slightly more than one fifth (22 %) had been homeless for less than one month. Among the counties, Hawaii County had the highest percentage of households who had experienced homelessness for less than one month prior to receiving outreach services (36 %). Hawai`i County °I° Kaua`i County # °I° Maui County C &C of Honolulu % State # % Household Composition Single or couple w/ no children Single parent w/ children or pregnant Couple w/ children or pregnant Intergenerational Total 409 69% 240 84% 102 84 597 17% 14% <1% 100% 2 32 11% 15 5% 0 0% 287 100% 965 92% 2,403 77% 4,017 79% 69 7°10 453 15% 656 13% 18 2% 258 8% 375 0 0% 4 <1% ,052 101`x- 3,118 100% 5,054 99% 7% <1% Single- Parent Households Female head Male head Total 84 18 02 82 % 19 59% 18% 1 00% 32 100% 3 41% 50 72% 19 28% 69 100% 254 199 453 56% 44% ................. 00% 407 62% 249 38% 656 100% Number of Children in Family') t child 77 2 children 3 children 4 or more children Total 45 46% 19 45% 27% 6 61% 198 44% 11 26% 13 18 11% 7 17% 7 26 16% 5 12% 3 100% 42 100% 59 26% 12% 76 17% 5% 59 13% 100% 453 100% 22% 120 330 189 108 15% 46% 26% 93 13% 720 100% 66 Length of Homelessness` 1 day or less 2 days to less than i month 190 i ton months 252 i to 2 years 70 22 3 years or more 59 Total 593 5 2% 14 67 24% 197 42% 127 45% 391 12% 35 12% 185 100% 4% 32% 49 17% 100% 283 171 958 1% 66 2% 21% 502 17% 41% 1,222 i 41% 1, 19% i 548 19% 18% 609 21% 107 2% 956 20% 992 ._. .... 42% 838 18% 888 19% 100% 2,947 100 ° /0 4,781 101% 10 HOMELESS SERVICE UTILIZATION REPORT 48 A SNAPSHOT OF FAMILY HOMELESSNESS In FY 201o, there were 1,436 households with children ages birth to 17 that accessed homeless services statewide and were able to provide information on their children. This represents 18% of all households served in the state -75% of which received shelter services, 14% that utilized outreach services, and 11% that used both during the aforementioned period. Household Characteristics Figure 3 Household Types Single- parent Two- parent Intergenerational /Unknown 78 (5 %) Slightly more than half of the households with children were two - parent households (53 %), the remaining majority were single - parent households (42 %), and a small percentage were intergenerational households or households whose information were not reported (5 %). Of the single - parent households, 89% were headed by a female. More than half of the households with children (52 %) were small, comprised of two to three people; one fifth (21 %) were four- person households; and the remainder (27 %) were households of five or more people. Figure 4 Work Participation of Households 60 50 40 30 20 10 o, No working adult One working adult Households Two or more working adults Upon shelter entry or when first accessing outreach services, 43% of these families had one adult employed either full- or part -time, and 9% reported two or more working adults. However, nearly half (48 %) of these families had no working adult(s). Figure 5 Recent Events Related to Homelessness —the Five Most Mentioned Events Can't afford rent Evicted from house or apartment Prior housing became too crowded High level of family conflict Lost employment, job or income 0 10 20 30 40 Percent of Households 50 60 Family homelessness is often caused by a series of interrelated events. When the head of each household was asked to identify events related to their current homelessness, more than half of them (56 %) reported that they could not afford to pay rent. The remaining most frequently mentioned events were each reported by 18% of households. They were: eviction, a high level of family conflict, overcrowded housing, and lost or reduced employment. Child Homelessness About three thousand (2,929) children experienced homelessness with their families and received shelter and /or outreach services at some point during the 12 -month period ending June 30, 2010. More than two thirds of these children (67 %) resided in the City and County of Honolulu, 16% in Hawaii County, 13% in Maui County, and 4% in Kaua`i County. Demographic Characteristics Figure 6 Age of Children by County c • 40 —. 20 100 80 60 — 0 Hawai`i Kauai County County Maui County C &C of Honolulu Birth to 5 years 6 -12 years ■ 13-17 years State Children from birth to 5 years of age comprised more than half (56 %) of minors served by the Shelter and Outreach Programs statewide. Maui County served the highest percentage of this young age group (62 %), whereas Kauai County served the lowest percentage (43 %). Nearly one third (31 %) of children accessing services state- wide were aged between 6 and 12 years old, with percentages in this age group varying at the county level from a low of 28% in Maui to a high of 39% in Kaua`i. Minors 13 to 17 years old represented the smallest group with only 13% at the state level. Almost half of the children served were females (49 %) and this proportion was about the same across counties. Figure 7 Children's Ethnicity by County 100 80 60 40 20 0 Hawaii County Asian Caucasian Kauai County Maui County korqf C &C of Honolulu Hawaiian/ part Hawaiian U Other unknown • Pacific Islander Pacific Islanders (40 %) and Native Hawaiians or part Hawaiians (39 %) represented the largest ethnic groups of children experiencing homelessness in the state. Ethnic variations existed at the county level. Higher percentages of Caucasian children were served in Hawaii (18 %), Kauai (16 %), and Maui (13 %) Counties than in the City and County of Honolulu (6 %). Kauai County served the highest percentage of children of Asian descent (15 %) compared to other counties. Figure 8 Children's Citizen Status' 76 13 %) • U.S. citizen • U.S. national Compact of Free Association Non -U.S. citizen The vast majority (83 %) of children utilizing homeless services were U.S. citizens. Slightly more than one tenth (12 %) came from the Compact of Free Association sites. A very small percent- age of children served were non- citizens (3 %) or U.S. nationals (2 %). 12 HOMELESS SERVICE UTILIZATION REPORT Figure 9 Children Attending School by Grades 100 90 80 70 60 u 50 • 40 30 20 10 0 Preschool: Kindergarten Grades 1-3 Grades 4 -6 Grades 7 -11 Grade 12 ages 3-5 ages 5-6 ages 6-9 ages 9 -12 ages 12 -17 ages 17 -18 • Attending School n Not attending school Figure io Children's School Performance by Grades 100 90 80 70 • 60 • 50 40 30 20 10 Preschool Kindergarten Grades 1 -3 Grades 4 -6 Grades 7 -11 Grade 12 ages 3 -5 ages 5 -6 ages 6 -9 ages 9 -12 ages 12 -17 ages 17 -18 • Good or excellent n Poor of fair About 9% of children aged 6 to 17 (121 out of 1,354) who experienced homelessness did not attend school. While many did not give specific reasons, some of the barriers mentioned were residency requirements (17 %), inability to obtain previous school records (7 %), and lack of health/ immunization records (7 %). When experiencing family homelessness, children who were of the age to attend lower elementary grades (1 -3) were more likely to be kept out of school (13 %) than those who were in grades 4 to 6 (3 %), and grades 7 to 11 (9 %). The highest rate of children not attending school was observed among the youth who experienced homelessness in their senior year of high school (24 %). Preparing children to be successful in school begins in the early years. Although preschool and kindergarten education can greatly improve the school achievement of children from disadvantaged backgrounds, they were out of reach to the majority of young children without a home in Hawaii: almost half (96 individuals or 47 %) of the kindergarten -age children and the vast majority (391 individuals or 84 %) of the preschool -age children did not attend school. Of the 1,129 children who were attending school while homeless, 19% were perceived by their parents as having "fair" or "poor" school performance versus "good" or "excellent." The prevalence of low school performance tended to increase with age, beginning at 5% for preschoolers and peaking at 24% for children attending grades 7 to 11. This percentage went down to 18% among the youth who remained in school in their senior year. Health Concerns Figure ii Health Concerns for Children Asthma Speech, vision, and /or hearing Allergy Learning disability Anger Sadness Developmental disability rn 60 91 116 366 0 50 100 150 200 250 Number of Children 300 350 400 Based on parental reports, a quarter of the children (710) who experienced homelessness had one or more physical, mental, behavioral, or developmental issues that caused their parents concern. The most prevalent problem was asthma, which affected 366 children in this group. Other most frequently mentioned issues were related to physical health: speech, vision, and /or hearing problems (116 children) and allergies (91 children), followed by learning disabilities (75 children), feeling angry or sad (reported for 62 and 6o children respectively), and developmental disabilities (36 children). About 6% of the children did not have annual medical check -ups, and 25% of children aged 6 or older did not have dental visits at least once a year. AGENCIES AND PROGRAMS REPORT I \1G FY 201 o HMIS DATA SHELTER PROGRAM Hawai'i Catholic Charities Hawaii Kawaihae Shelter (Transitional; Families) Hawai'i Island Home for Recovery, Inc. Hawai`i Island Home for Recovery Shelter (Transitional; Single Individuals) Office for Social Ministry Beyond Shelter (Transitional; Single Individuals, Families) Kiheipua Shelter (Emergency; Single Individuals, Families) Kuleana House (Transitional; Families) Ponahawaiola (Transitional; Single individuals) Wilder House (Transitional; Families) Kauai Kauai Economic Opportunities Ka Uapo (Transitional; Families) Komohana Group Home (Transitional; Single individuals) L hu'e Court (Transitional; Families) Manaolana (Emergency, Transitional; Single Individuals, Families) Maui Family Life Center, Inc. Ho olanani Shelter (Emergency; Single Individuals, Families) Maui Economic Concerns of the Community Ka Hale A Ke Ola Resource Center (Emergency, Transitional; Single Individuals, Families) Na Hale 0 Wainee Resource Center (Emergency, Transitional; Single individuals, Families) O'ahu Alternative Structures International ` Ohana Ola o Kahumanu Shelter (Transitional; Families) Ulu Ke Kukui (Transitional; Single Individuals, Families) Catholic Charities Hawai`i Ma'ili Land Shelter (Transitional; Families) Family Promise of Hawaii Honolulu Family Center (Emergency; Single lndividuals, Families) Windward Family Center (Emergency; Single Individuals, Families) Gregory House Programs Gregory House (Transitional; Single Individuals) Community Residential Center (Transitional; Single lndividuals) Hale Kipa, Inc. Men's Transitional Living Program, Ke'eaumoku (Transitional; Young Men) Men's Transitional Living Program, Maka'aloa (Transitional; Young Men) Women's Transitional Living Program, Apaa (Transitional; Young Women) Hawaii Helping the Hungry Have Hope (H5) H5 Bus Shelter (Emergency; Single Individuals, Families) Next Step Shelter (Emergency; Single Individuals, Families) Puahala (Transitional; Families) Holomua Na Ohana Onemalu Shelter (Emergency, Transitional; Single individuals, Families) Weinberg Village Waimanalo (Transitional; Families) Honolulu Community Action Program Kumuhonua (Transitional; Single Individuals, Families) Housing Solutions, Inc. Kulaokahua Shelter (Transitional; Elderly Individuals) Loliana Shelter (Transitional; Families) Nakolea Shelter (Transitional; Working Single Individuals) Vancouver House Shelter (Transitional; Students With or Without Families) Institute for Human Services Ka'aahi Street Shelter (Emergency; Women and Children) Sumner Street Shelter (Emergency; Men) Kahikolu Ohana Hale 0 Wai'anae KOHOW (Transitional; Single individuals, Families) Mental Health Kokua Safe Haven (Transitional; Single Individuals) River of Life Mission Lighthouse Outreach Center, Waipahu (Emergency; Single Individuals, Families) Salvation Army — FTS Ka 'Ohu Hou 0 Manoa (Transitional; Women and Children) Steadfast Housing Development Corporation Hale Ulu Pono ( Transitional; SingleIldividuals — MentallyIII) United States Veterans Initiative Veterans in Progress (Transitional; Single Individuals) Wai'anae Civic Center "Paiolu Kaiaulu" (Transitional; Single Individuals, Families) Wai'anae Community Outreach 0nelau'ena "Hope for a New Beginning Shelter" (Emergency, Transitional; Single Individuals, Families) Women in Need WIN Bridge to Success (Transitional; Families) WIN Family House (Transitional; Families) For more information on each agency and program, visit the Hawaii Public Housing Authority website at www.hpha.hawaii.gov 14 HOMELESS SERVICE UTILIZATION REPORT tZkEZVT OUTREACH PROGRAM Hawaii Office for Social Ministry Kaua'i Kauai Economic Opportunity Maui Family Life Center Maui Economic Concerns of the Community The Salvation Army, Maui County O`ahu Affordable Housing and Homeless Alliance Institute for Human Services Islandwide Outreach Kalihi- Palama Health Center Legal Aid Society of Hawaii United States Veterans Initiative Wai'anae Coast Comprehensive Health Center Wai'anae Community Outreach Waikiki Health Center NOTES 'The numbers reported for "Transgender" under gender status in the FY 2010 HMIS database were very small (12 individuals in the Shelter Program and 17 individuals in the Outreach Program) and thus were not presented in the table. Except for gender status, the data for trans - gender individuals were included in this report. 2 During the intake process, individuals are asked to list a primary ethnicity. In this report, ethnic groups with few respondents were combined as follows: (a) "Other Asian" includes Vietnamese, Thai, Laotian, Cambodian, Malaysian, Indonesian, and Asian Indian; (b) "Other Pacific Islander" includes Guamanian/ Chamorro, Marshallese, Micronesian, Tongan, and other Pacific Islanders not listed individually; and (c) "Other" represents a heterogeneous group of individuals who elected not to identify with any one ethnicity. "History of foster care" refers to any foster care, group home, or other institutional placement experienced by an individual prior to age 18. High school seniors who have not yet graduated at the time of intake are included in the "Less than high school diploma" category. The household data reported are restricted to individuals who identified themselves as the "head of household" for their family or to single individuals age 18 years and above. 6 "Number of children in family" indicates the number of children who were with the head of household at the time of intake. More than one quarter of those who entered with children did not provide the number of children, or information on individual children. "Unsheltered" refers to individuals living outdoors or in places not intended for human habitation, such as a park or the beach. "Sheltered settings" include emergency or transitional shelters, mental health and medical hospitals, prisons, substance abuse facilities, and the YMCA. s "Length of homelessness" is based on self - reports regarding the duration of homelessness at the time of intake. The individual continues to be considered homeless during his or her participation in shelter or outreach program services, although this period is not added to the time reported at intake. Therefore, the actual duration of homelessness exceeds the length of time presented in this report. 9 U.S. citizens are residents of the 5o states and the District of Columbia, Puerto Rico, the U.S. Virgin Islands, Guam, or the Northern Marianna Islands. U.S. nationals are the residents of American Samoa or Swain's Island. The Compact of Free Association citizens are the citizens of the Federated States of Micronesia, the Republic of the Marshall Islands, or the Republic of Palau. Others who do not belong to any of the aforementioned categories are non- citizens. REPORT CITATION Yuan, 5., Trundle, H., and Fong, G. (201o). Homeless Service Utilization Report: Hawai' i 2010. Honolulu: University of Hawai`i, Center on the Family. HAWAII 2010 15 Statewide Homeless Point -in -Time Count Methodology and Results 2011 Prepared By: The State of Hawaii, Department of Human Services, Homeless Programs Branch The City & County of Honolulu, Department of Community Services May 2011 Table of Contents Acknowledgments 3 -4 Background and Project Overview 5 -7 Statewide Unsheltered Homeless Counts 8 -10 Regional Changes in Unsheltered Homelessness 10 Chronically Homeless Counts 10 -12 Sheltered Homeless Counts 12 -13 Change in Total Statewide Homelessness from 2010 to 2011 13 Recommendations for Future PIT Counts 14 -15 Appendix 1: 2011 PIT Count Household Survey 16 -17 Appendix 2: 2011 PIT Count Single Survey 18 -19 Appendix 3: 2011 Unsheltered PIT Count Materials to Surveyors 20 Appendix 4: Statement of Confidentiality 21 -22 2 Acknowledgements Thank you to the agencies and individuals who contributed their time, expertise, gifts for persons experiencing homelessness, and other resources to conduct the 2011 Homeless Point -in -Time Count. The City & County of Honolulu and the Department of Human Services would like to recognize the following persons, organizations, and public and private agencies for participating in this project: Partners in Care Point in Time Planning Members • Gabriel Naeole — City & County of Honolulu, Department of Community Services • Sandi Miyoshi — State of Hawaii, Department of Human Services, Homeless Programs Office • Tien Lum — Hybrid International, LLC • Carlos Peraro — C. Peraro Consulting, LLC • Darlene Hein — Waikiki Health Center Partners in Care is a coalition of representatives on Oahu including service providers, state and local government, community groups, and homeless and formerly homeless individuals that is providing a comprehensive collaborative response to the diverse needs of individuals and families experiencing homelessness. Bridging the Gap Point in Time Planning Members • Patrick Hurney, Chair— Community Alliance Partners (Big Island CoC) • Jeremy McComber — Hawaii County Office of Housing and Community Development • Debra DeLuis, Chair— Kauai Community Alliance (Kauai CoC) • JoAnn Shimamoto — Kauai Housing Agency • Maude Cumming, Chair— Maui Homeless Alliance • Lori Tsuhako — Maui County Department of Housing and Human Concerns Thank you to the numerous individuals and agencies donating gifts for persons and families experiencing homelessness that were distributed during the Point -in -Time Count and to the many volunteers that helped coordinate and carry out the interviews and count. Affordable Housing and Homeless Alliance Coordinators: Doran Porter, Catherine Datuin, Paul Ruddell Family Life Center Coordinator: Maude Cumming Hale Kipa, Inc. Coordinator: Alika Campbell IHS, the Institute for Human Services, Inc. Coordinator: Connie Mitchell Kalihi- Palama Health Center Coordinator: Aaron Whyne Kauai Economic Opportunity Coordinator: Stephanie Fernandes 3 Maui Economic Concerns of the Community Coordinator: Mike Davis Office for Social Ministry Coordinators: Carol Ignacio & Brandee Menino Salvation Army, Maui Coordinators: Captains Kathy and Mark Merritt United States Veterans Initiative Coordinator: Marko Johnson and Trish Bratton Waianae Coast Comprehensive Health Center Coordinator: Theresa Gonsalves Waianae Community Outreach Coordinators: Tulu Toa and Sophina Placencia Waikiki Health Center Coordinators: Darlene Hein, Paul Oshiro, and Savina Steimlosk Feed My Sheep Gregory House Programs Hawaii Helping the Hungry Have Hope Hawaii Pacific University—School of Nursing Helping Hands Hawaii Steadfast Housing Development Corporation University of Hawaii — School of Nursing Veterans Administration — Homeless Programs 4 Background and Project Overview The annual Continuum of Care (CoC) Application for McKinney -Vento homeless assistance funding requires CoCs to produce "statistically reliable, unduplicated counts or estimates of homeless persons in sheltered and unsheltered locations on a one -day point in time ". The rural counties sheltered count was conducted on the night of January 25, 2011. The unsheltered count was performed from January 26th through the 31st, based on the question, "Where did you sleep on the night of January 25 ?" The Sheltered Point in Time Count (PIT) requires CoCs to report the number of sheltered homeless persons in seven subpopulation categories. These subpopulation categories include: chronically homeless, severely mentally ill, chronic substance abusers, veterans, persons with HIV /AIDS, victims of domestic violence, and unaccompanied youth (under 18 years of age). Additionally, the unsheltered PIT requires CoCs to report the number of unaccompanied homeless persons who are chronically homeless. The unsheltered homeless are an extremely important subpopulation of homeless persons and their characteristics and needs must be accommodated within any strategy to reduce homelessness. Collecting good baseline data about this subpopulation is essential to understanding the causes of homelessness and can be used as a basis for comparison in future years. Moreover, continued data collection at regular intervals is necessary to track progress toward reducing homelessness and to track changes in the demographics of the unsheltered homeless. The 2011 Statewide PIT was performed to meet the United States Department of Housing and Urban Development's (HUD) requirement for its CoC Homeless Assistance Programs grant application. The Homeless Point in Time Count was conducted throughout the nation in the last week of January 2011. The City & County of Honolulu, Department of Community Services (DCS) and the State of Hawaii, Department of Human Services, Homeless Programs Office collaborated to develop the methodology for the count and worked diligently with homeless service providers to plan the logistics and develop the survey instruments in accordance with HUD guidelines. Objectives The objective of this PIT was to obtain accurate statewide information on sheltered and unsheltered homeless populations on January 25, 2011 in conjunction with: • Obtaining an overall count of homeless individuals and households in specific subpopulations; • Obtaining an estimate of the number of homeless singles and households without children and homeless households with children; • Obtaining an estimate of the number of chronically homeless individuals according to HUD's definition of chronically homeless.' The 2011 unsheltered PIT made use of the State's Homeless Management Information System (HMIS) to a greater extent than did the 2009 and 2010 PIT Counts. The 2011 count improved upon the methodology employed in the previous year by providing an unsheltered PIT module that allowed users to enter surveys directly into the HMIS. The HMIS is a statewide database that was established in 2002 for recording homeless client intake, and service data in an accurate and uniform manner in order to track program outputs and outcomes for reporting and funding purposes. All homeless service providers receiving funding through the City and County of Honolulu, the 1 HUD's definition of chronic homelessness is: An unaccompanied homeless individual with a disabling condition who has either been continuously homeless for a year or more OR has had at least four (4) episodes of homelessness in the past three (3) years. To be considered chronically homeless, persons must have been sleeping in a place not meant for human habitation (e.g., living on the streets) and /or in emergency shelter during that time. 5 State of Hawaii and /or the Department of Housing and Urban Development are required to participate in the HMIS. Additionally, some privately funded agencies voluntarily utilize the HMIS. The Violence Against Women Act of 2005 categorically excludes domestic violence providers from having to participate in the HMIS, however most of the domestic violence shelters did participate in the count. Before the 2009 count, HPHA received HUD's permission to deviate from the conventional PIT methodology of a one -night physical count and to instead conduct a multiple -day physical count for the unsheltered homeless. The dates of the sheltered and unsheltered counts adhered to HUD's strict policy that the counts must occur during the last ten days of January. The deviation was permitted based on Hawaii's ability to unduplicate the unsheltered homeless by using the HMIS. This HMIS methodology was used again for the 2011 count; however, several key adjustments were made to ensure that data was as clean as possible and that users were able to quickly enter surveyed unsheltered data. The unsheltered homeless count was a multifaceted process that made use of survey instruments based on criteria contained within HUD's Guide to Counting Unsheltered Homeless. These survey instruments were used by field staff to document unsheltered responses. The surveys for persons determined to be unsheltered2 on the night of January 25, 2011 were entered into the PIT module of the HMIS. With the assistance of Hybrid International, LLC, the unsheltered single and household surveys were configured to mirror the hardcopy forms. This configuration made it extremely easy for service providers to enter the unsheltered data they had obtained during the six day survey period directly into the HMIS. Users could even populate pieces of the PIT survey forms with data from existing users if they had previously been entered into the HMIS database. After all unsheltered data had been entered into the HMIS; the aggregate data was exported into Excel. All data entered into the online surveys became readily available in a tractable format. This data could then be manipulated to produce the reports that HUD and the CoCs desired. Records containing little or no information, sheltered homeless, duplicate counts, and refusals were removed from the aggregate data in an effort to obtain an accurate unsheltered count. The sheltered homeless count was primarily derived from HMIS client and intake data in the sheltered programs section for the night of January 25, 2011. Shelters were contacted prior to this date and instructed that all clients sleeping in their facility on the night of January 25, 2011, needed to be entered into the HMIS. Furthermore, agencies were advised to make sure that all client and intake data were current. Follow -up with individual service providers was also conducted to verify that the HMIS listing matched the nightly census. Shelters not participating in the HMIS (such as domestic violence shelters) were contacted individually to provide the number of homeless individuals and families residing at their shelters on the night of January 25, 2011, in addition to providing specific subpopulation data. Multiple meetings were conducted Statewide prior to the 2011 PIT. Agencies and persons included: the City's Department of Community Services, the DHS's Homeless Programs Office, PIT Coordinators, interested Partners in Care members, and rural county continuum members. The purpose of these meetings was to develop and refine the count's methodology, and to revise survey instrumentation used for the unsheltered counts. The survey instruments are attached as Appendices 1 and 2. Point -in -Time Teams PIT teams were composed of outreach workers from service agencies that regularly perform outreach to unsheltered individuals and families experiencing homelessness. Agencies were assigned to areas on the islands where they routinely provide outreach services. The reasoning for these assignments flowed naturally from the fact that field staff would be most familiar with sites and persons to whom they routinely outreached and would 2 HUD's definition of an unsheltered homeless person is someone residing in a place not meant for human habitation, such as cars, parks, sidewalks, abandoned buildings, or on the street. 6 have first hand experience in areas frequented by unsheltered homeless populations. Outreach workers would also have rapport with many of the consumers that they encountered in their existing service areas. Other agencies and volunteers assisted outreach agencies during the six -day count. Implementation The designated outreach agencies demarcated areas within the counties and were assigned according to areas where they normally conduct outreach services. Each agency then independently scheduled days and times field staff would visit known sites; balancing safety with timing in an effort to maximize the number of unsheltered persons counted. The rural counties implemented a methodology similar to the Oahu unsheltered count. Each of the rural counties was partitioned into distinct areas that could be distinguished by a numbering scheme. This numbering scheme delineated the areas and made it possible to amass total homeless individuals by area. This can possibly be compared to future counts assuming that outreach providers are performing the unsheltered counts with maximum effort and resources. While the 2005 and 2007 PIT used a sampling method to survey persons encountered, the 2009, 2010, and 2011 HMIS PIT methodology required that all unsheltered persons identified be asked to complete a survey. This was needed in order to obtain the name and /or unique identifying description of each person being counted so that persons could be entered into the HMIS database and unduplicated with confidence. The added work of surveying each person encountered was one of the primary reasons why the duration of the count was increased to six days. Another reason was to provide the field staff with more time to reach as many unsheltered persons as possible who spent the night of January 25, 2011, unsheltered, to be included in the count. It should be noted that all adults surveyed were asked where they slept on the night of January 25, 2011. Persons indicating that they were sheltered on the 25th were not included in the final count of unsheltered homeless individuals, even if they spent just the single night at a friend's or relative's place. A person's household composition (single or part of a household) was determined by using the survey question "Are you living alone or with others ? ", and then requesting the number of adults and /or children under 18 in their household, if applicable. Furthermore, the number of chronically homeless persons (according to HUD's definition) was determined by analyzing survey responses relative to household composition, duration of homelessness, and presence of a disabling condition. The chronically homeless number was calculated using data from unaccompanied homeless persons and families with at least one adult meeting the chronically homeless definition. 7 Statewide Unsheltered Homeless Counts The 2011 Statewide PIT enumeration of unsheltered homeless individuals is shown in Exhibit one. The total number of unsheltered homeless persons statewide was 2,556 and is a combination of the totals for the Oahu, Maui, Kauai, and Hawaii areas below. Of this total, 458 persons or 17.9% were part of the 125 households with children that were identified during the six day unsheltered count. The remaining 2,098 persons were single individuals or members of households without children. Comparisons of the two years in Exhibit 1 remains relatively similar for three of the counties, a significant difference appears in the Maui Areas table, which increased by 64.9% over the one year period. The reason given for the dramatic change was an improved effort among outreach coordinators. It is extremely important to get the same level of effort across years otherwise numerical disparities arise as in the case of the Maui areas. Exhibit 1: Statewide Changes in Unsheltered Homeless, 2010 -2011 2010 % of Total 2011 Oahu Areas Count % of Total Count % of Total 1: Downtown Honolulu 394 28.7% 448 33.9% 2: East Honolulu 307 22.3% 235 17.8% 3: Ewa 76 5.5% 70 5.3% 4: Kaneohe to Waimanalo 77 5.6% 96 7.3% 5: Wahiawa to North Shore 96 7.0% 130 9.8% 6: Upper Windward 14 1.0% 47 3.6% 7: Waianae Coast 410 29.8% 296 22.4% Totals 1,374 100% 1,322 100.0% Maui Areas Count % of Total Count % of Total 1: Central Maui 202 50.6% 273 41.5% 2: Lower Waiehu 10 2.5% 130 19.8% 3: Up Country 46 11.5% 43 6.5% 4: Lahaina 44 11.0% 44 6.7% 5: Kihei 94 23.6% 163 24.8% 6: Hana 3 0.8% 5 0.8% Totals 399 100% 658 100.0% Kauai Areas Count % of Total Count % of Total 1: West 68 31.9% 66 27.6% 2: South 2 0.9% 0 0.0% 3: South Central 44 20.7% 60 25.1% 4: East 52 24.4% 56 23.4% 5: North 47 22.1% 57 23.8% Totals 213 100% 239 100.0% Hawaii Areas Count % of Total Count % of Total 1: Puna 61 19.5% 63 18.7% 2: Hilo 105 33.5% 119 35.3% 3: Hamakua 10 3.2% 4 1.2% 4: Kohala 4 1.3% 13 3.9% 5: Kona 108 34.5% 106 31.5% 6: Kau 25 8.0% 32 9.5% Totals 313 100% 337 100.0% 8 Exhibit two displays the summary of unsheltered persons in families by region for each of the four counties. Three of the four counties display similar results while a drastic difference appears in Maui's households with children. This difference can again be attributed to an improved coordination among Maui's Continuum of Care for the duration of the count. Overall there was a 438% increase in the number of households with children enumerated and a 40.9% increase in the number of individuals enumerated on Maui when compared to 2010. Exhibit 2: Statewide Unsheltered Oahu Areas Persons in Families and Individuals Households with Children by Region, 2011 Persons in Families Individuals Total 1. Downtown Honolulu 5 25 423 448 2. East Honolulu 2 6 229 235 3. Ewa 3 12 58 70 4. Kaneohe to Waimanalo 9 42 54 96 5. Wahiawa to North Shore 0 0 130 130 6. Upper Windward 2 7 40 47 7. Waianae Coast 23 85 211 296 Total 44 177 1,145 1,322 Maui Areas Households with Children Persons in Families Individuals Total 1. Central Maui 18 63 210 273 2. Lower Waiehu 14 52 78 130 3. Up Country 4 8 35 43 4. Lahaina 3 10 34 44 5. Kihei 4 12 151 163 6. Nana 0 0 5 5 Total 43 145 513 658 Kauai Areas Households with Children Persons in Families Individuals Total 1. West 9 32 34 66 2. South 0 0 0 0 3. South Central 4 12 48 60 4. East 5 18 38 56 5. North 1 5 52 57 Total 19 67 172 239 Hawaii Areas Households with Children Persons in Families Individuals Total 1. Puna 5 23 40 63 2. Hilo 8 24 95 119 3. Hamakua 0 0 4 4 4. Kohala 1 3 10 13 5. Kona 0 0 106 106 6. Kau 5 19 13 32 Total 19 69 268 337 Exhibit three expresses the statewide unsheltered homeless individuals for the 2010 PT count. This table can be used to compare the aggregate totals from the 2011 unsheltered count. The number of unsheltered homeless persons counted during the 2010 count was determined based on persons observed during the six -day count who stated that they were unsheltered on the night of January 25, 2010. All persons included in the count had to have completed a survey or been present with one person in the household responding to the survey, and have 9 provided their name and /or unique identifying information (to un- duplicate persons). Additionally, unsheltered adults were cross corroborated with the sheltered count to make sure that persons were only counted once. • County Households with Children Persons in Families Individuals Total Oahu 42 176 1,198 1,374 Maui 8 35 364 399 Kauai 18 63 150 213 Hawaii 21 80 233 313 Total 89 354 1,945 2,299 Persons congregating in places known to have a high concentration of homeless but who indicated that they were sheltered on January 25th or who refused to participate in the survey were not included in the count. If unsheltered persons were known to be homeless by outreach workers but refused to participate in the survey, outreach workers were instructed to complete the survey with names and unique identifying information. Outreach workers were also aware of persons residing in specific locations in mountains, caves, and bushes but determined based on experience, that it was unsafe to reach persons in these areas. Since these persons could not be surveyed, they were not included in the count. Regional Changes in Unsheltered Homeless A comparison between the 2010 and 2011 unsheltered PIT is comparable in theory because the two counts were performed using the same methodology. This doesn't preclude a disparity in numbers reported annually due to differences in execution. Exhibit four presents the data obtained from the 2010 and 2011 unsheltered counts. As indicated, three of the four are relatively similar, with Maui being drastically increased. Exhibit 4: Percent Change County in Statewide 2010 Unsheltered Homeless 2011 Counts, 2010 -2011 % Change 2010 -2011 Oahu 1,374 1,322 -3.8% Maui 399 658 +64.9% Kauai 213 239 +12.2% Hawaii 313 337 +7.7% Total 2,299 2,556 +11.2% Chronically Homeless Counts HUD has determined the definition of chronically homeless to be: An unaccompanied individual with a disabling condition, who has either been continuously homeless for at least one (1) year OR has had at least four (4) episodes of homelessness in the past three (3) years. A disabling condition as defined by HUD is a diagnosable substance use disorder, serious mental illness, developmental disability, or chronic physical illness or disability, including the co- occurrence of two or more of these conditions. In addition, a persons must be sleeping in a place not meant for human habitation (e.g., living on the streets) or in an emergency shelter during the entire period(s) of homelessness. In 2011 HUD required CoC's to record the number of chronically homeless families during their sheltered and unsheltered counts. The definition is almost the same as the above; however, at least one of the adults in the family with at least one child must be disabled. The length of homelessness criteria remains the same. Chronically homeless families are presented in Exhibit six. 10 Using survey data to identify unsheltered individuals fitting the above parameters, the number of chronically homeless individuals statewide is shown in Exhibit five. Exhibit 5: Statewide Unsheltered Chronically Homeless Unaccompanied Individuals 2010 2011 County Oahu Maui Kauai Hawaii Totals Individuals Chronic 1,087 478 334 110 132 59 196 58 1,749 705 Percent Chronic Individuals Chronic Percent Chronic 44.1% 30.2% 33.7% 36.9% 38.8% 44.0% 1,091 481 32.9% 513 155 44.7% 172 58 29.6% 268 99 40.3% 2,044 793 Roughly 39% of the 2,044 unsheltered homeless persons identified in the 2011 PIT were determined to be chronically homeless. The percentage of persons counted that were chronically homeless decreased slightly from 40.3% in 2010. The percent chronic calculation above excludes persons in households with children and couples. These individuals are excluded from the denominator in the calculation. Several factors could have influenced the high rate of chronic homelessness: • Field staff was comprised of mostly outreach workers who were assigned to count areas where they normally perform outreach and provide services. Unsheltered individuals asked to answer survey questions may have therefore felt more comfortable and /or open to disclosing the existence of a disabling condition to an outreach worker whom they already know or have seen around than someone who they were not familiar with. • This year's survey instrument added the option for surveyors to "check box if 1) Client refuses to participate in survey, AND 2) Interviewer has made visual contact with the client, AND 3) Interviewer is an outreach worker /provider who has first -hand knowledge that the client is unsheltered on a regular basis, AND 4) Interviewer will therefore complete the survey on behalf of the client." The intent of adding this option was to provide outreach workers with permission to complete survey responses for unsheltered individuals who they encounter on a consistent and ongoing basis but who may refuse or are unable to participate in the survey due to factors, such as serious mental illness or inebriation. • The current economic situation throughout the state may have increased the duration and frequency of homelessness, especially among persons with a disabling condition. Unemployment rates have also increased throughout the state which could have also lead to increases in the number of homeless or longer durations of homelessness. Exhibit 6: Statewide Unsheltered Chronically Homeless Households with Children 2011 Chronic Households with Children County Families Chronic Percent Chronic Oahu 44 12 27.3% Maui 43 4 9.3% Kauai 19 5 26.3% Hawaii 19 5 26.3% Totals 125 26 20.8% 11 Exhibit six shows the number and percentage of chronically homeless families tallied during the 2011 PIT. The maximum and minimum rates occur on Oahu and Maui respectively. Nearly 21% of families counted were chronically homeless using HUD's definition. Sheltered Homeless Counts The sheltered3 homeless counts were exported from the sheltered section of the HMIS database for the night of January 25, 2011. Shelters were contacted prior to this date and instructed to make sure that all client and intake data in the HMIS was correctly entered and up -to -date. Follow -up was also conducted to ensure that the numbers were accurate for the day of the count. Shelters not participating in the HMIS (including domestic violence shelters) were contacted individually to provide all subpopulation data and the total number of homeless individuals and families residing at their shelters on the night of the January 25, 2011. The results are shown in Exhibit seven. Exhibit seven also displays the results from the last three years. Exhibit 7: County Statewide Sheltered Homeless Individuals, Households with Children 2009 -2011 Persons in Families Individuals 2011 Total Oahu 514 2,058 854 2,912 Maui 77 267 127 394 Kauai 22 78 19 97 Hawaii 37 152 77 229 Total 650 2,555 1,077 3,632 County Households with Children Persons in Families Individuals 2010 Total Oahu 527 2,041 756 2,797 Maui 80 283 109 392 Kauai 13 44 16 60 Hawaii 55 223 63 286 Total 675 2,591 944 3,535 County Households with Children Persons in Families Individuals 2009 Total Oahu 447 1,673 772 2,445 Maui 98 306 116 422 Kauai 20 67 13 80 Hawaii 56 213 108 321 Total 621 2,259 1,009 3,268 There were 3,632 sheltered homeless individuals enumerated in the 2011 PIT. Of this number 2,555 persons were part of the 650 households with children identified and 1,077 were homeless individuals. Oahu had the majority of the sheltered homeless individuals and accounted for roughly 80% of the State's sheltered population. As in previous counts, there was a much higher percentage of sheltered persons who were part of households with children when compared to the overall sheltered population. In general, there are much fewer shelter beds available to single individuals and persons in households without children. 3 HUD's definition of a sheltered homeless person is someone residing in an emergency shelter or transitional housing for homeless persons who originally came from the streets or emergency shelters. 12 Exhibit eight illustrates the chronic homeless rates for unaccompanied individuals during the 2011 PIT. The denominators for these calculations are taken to be unaccompanied individuals in emergency shelters for the rural counties and emergency shelters and the safe haven for Oahu. A table for sheltered chronically homeless families was not included due to the fact that there was one family on Oahu and four in the rural counties. Exhibit 8: County Statewide Sheltered Chronically Homeless Unaccompanied Individuals Unaccompanied Individuals, 2011 Chronic Homeless Persons Percent Chronic Oahu 389 75 19.3% Maui 70 15 21.4% Kauai 12 4 33.3% Hawaii 37 17 45.9% Total 508 111 21.9% Exhibit nine itemizes the number of homeless veterans counted during the 2011 PIT. HUD requires that data on homeless Vets be included in the one day count. Exhibit 9: Statewide Total Homeless Veterans, 2011 Oahu Maui Hawaii Kauai Unsheltered Homeless Vets Sheltered Homeless Vets Total 147 71 53 24 185 10 14 1 332 81 67 25 Total 295 210 505 Change in Total Statewide Homelessness from 2010 to 2011 The results of the total statewide 2011 PIT count are shown in Exhibit ten. The data indicates that there was a 6.1% increase in total homelessness. The statewide number of sheltered homeless increased 2.7% reflecting increased shelter utilization. It should be noted that some shelters are still not at full capacity. The number of unsheltered homeless increased 11.2% which is mainly reflected in the rural county unsheltered increases. Exhibit 10: Statewide Total Homeless Changes, 2010 -2011 2010 2011 Numerical Change Unsheltered Homeless Sheltered Homeless Total 2,299 2,556 +257 3,535 3,632 +97 5,834 6,188 +354 Percent Change +11.2% +2.7% +6.1 % Recommendations for Future PIT Counts The methodology used in the 2011 Point -in -Time Count was effective for establishing accurate data for the sheltered homeless count; however, there is always room to improve. Improvements can be made to ensure that the most current agency contact information is available to communicate instructions and deadlines for exiting clients and updating the shelter data in the HMIS. Providing the agencies with a designated point -of- contact for questions and troubleshooting can also streamline the shelter count process. An area that could be improved is the ability of some providers to maintain HMIS intake records that match the actual census listing. Some providers 13 are still having trouble making sure that all of their clients are in the HMIS client and intake data by the set deadline. This delays the sheltered analysis. Another area for improvement appears to be the length of homelessness and disability information extracted from the HMIS. This information is often entered at intake and not updated by staff as disabling and length of homeless information becomes clearer. This affects the emergency shelter chronically homeless number, which many agree is underreported. Training may need to be provided on this issue. When analyzing the unsheltered data, several things became apparent. Before entering the unsheltered surveys that have been accumulated during the count, agencies may want to cross reference the surveys with their sheltered HMIS listings in an effort to unduplicate clients. There were a number of individuals and families that were weeded out of the unsheltered count because they appeared in both the sheltered and unsheltered data. Agencies should also make sure that surveys containing sheltered responses for the "where did you sleep on the night of the 251h" question are not entered into the PIT module of the HMIS. The data was much better this year than in prior years. For surveys with no first name and gender, the description should contain information as to whether or not the person was male or female. Some descriptions lacked information pertaining to the gender categorization and had to be marked as unknown. Family and couple "other adult in household" length of homelessness questions in the exported data are set to unknown. The CoC may want to consider adding this question to the other adult in household. This information has been taken to be the same as the head of household and becomes important when tallying the chronically homeless families figure. Question number eight of the single survey was not included in the household survey. Chronic family data assumed this was true when calculating the overall chronic homeless number. Of extreme importance are the exact locations of the interview and the exact locations of where the client slept on the night of the count. This year's count did a good job of getting distinct versus generic interview site responses; however, the location of where the homeless persons slept was general in nature. Many times respondents reported sleeping in a car, tent, at the beach, on the streets, etc. This information becomes a key piece in the analysis because one can pinpoint the exact location of the chronically homeless on that specific night if that data is available. Surveyors did an excellent job of reporting the area ID (1 -7) on the night of the 25th, but it would be great to have more precise locations. This information could be used in a number of cross tabulations that outreach teams could use in the future to locate veterans, chronically homeless, families, unaccompanied youth, etc. Point -in -Time Count Execution PIT Count Coordinators improved on the execution of the count from the previous year. Since effective coordination is imperative when carrying out an unsheltered PIT Count, it is important that enough regional coordinators are assigned to oversee specific areas and that they are aware of their roles and responsibilities to organize the field staff in their areas, provide training on completing the surveys, and to monitor coverage of sites that unsheltered persons are known to congregate. Continued efforts will be made to increase site coverage, especially in the rural areas and to places that serve no -cost meals. In addition, screening surveys that were done on the first day of the count can provide recommendations for improvement that can be implemented during the remaining days of the count. This would assist in increasing the number of surveys providing responses to all or as many questions as possible in order to extract enough data to be included in the count. According to survey coordinators and outreach workers, the overall coordination and execution of the count improved from 2010 to 2011. This year's count made greater efforts to cover places that unsheltered persons are known to congregate, including increasing coverage to places that serve no -cost meals, which may have contributed to more unsheltered persons counted. The implementation of a coordinated "Super Tuesday" count along with continuing the count for the rest of the week provided field staff with more opportunities to encounter unsheltered persons and to revisit sites that are known to be inhabited but may have been sparsely occupied 14 during initial visits. Additionally, the survey instruments were improved and shortened from the previous year, which made it easier for field staff to ask and receive survey responses. The data in this report reflects a point -in -time estimate of persons experiencing homelessness encountered during a designated six -day period of time. 15 Appendix 1; 2011 PIT Count Household Survey USE THIS FORM IF THE CLIENT IS PART OF HOUSEHOLD (Household is defined as having a child under 18) 2011 City & County of Honolulu Homeless Point -in -Time Count Survey Interviewer's Name: Agency /Group: Site of Interview :: Date: Read Introduction: "Hello, my name is , and I am an outreach worker /volunteer. We are doing a short survey for an annual homeless count, and your responses will help fund homeless services throughout Hawaii. All of your answers will be confidential. Can I ask you a few questions ?" "Are you living alone or with others ?" To determine whether to use SINGLE or PART OF HOUSEHOLD form "Where did you sleep this past TUESDAY, JANUARY 25 ?" If answer is House or Public Shelter, then THANK and END SURVEY. "What area of the island did you sleep ?" Area or Region # (1 — 7) [Map in back] 1. Including yourself, how many ADULTS are in your household? 2. How many CHILDREN UNDER 18 are in your household? 3. How long have you been continuously homeless this time? ❑ Less than 1 year ❑ 1 year or longer* 4. How many times have you been homeless in the past 3 years? ❑ 1 — 3 times ❑ 4 or more times* 5. HEAD OF HOUSEHOLD First Name: Last Name: Date of Birth: l l OR if DOB refused, Age: Gender: ❑ Male ❑ Female ❑ Transgender ❑ Unknown /Refused Have you served in the U.S. Armed Forces? ❑ Yes ❑ No ❑ Unknown ❑ Refused Were you activated, into active duty, as a National Guard member or Reservist? ❑ Yes ❑ No ❑ Unknown ❑ Refused Do you have a mental health, substance abuse or other disabilities that limit your ability to work or perform activities of daily living? ❑ Yes* ❑ No 6. OTHER ADULT IN HOUSEHOLD #1: First Name: Date of Birth: l / Last Name: OR if DOB refused, Age: Gender: ❑ Male ❑ Female ❑ Transgender ❑ Unknown /Refused Have you served in the U.S. Armed Forces? ❑ Yes ❑ No ❑ Unknown ❑ Refused Were you activated, into active duty, as a National Guard member or Reservist? ❑ Yes ❑ No ❑ Unknown ❑ Refused 16 Do you have a mental health, substance abuse or other disabilities that limit your ability to work or perform activities of daily living? ❑ Yes* ❑ No 7. OTHER First Name: THANK and END SURVEY. Date of Birth: l ADULT IN HOU Last Name: ❑ CHECK BOX WHEN THIS SURVEY HAS BEEN ENTERED INTO HMIS OR if DOB refused, Age: Gender: ❑ Male ❑ Female ❑ Transgender 11 Unknown /Refused Have you served in the U.S. Armed Forces? ❑ Yes ❑ No ❑ Unknown ❑ Refused Were you activated, into active duty, as a National Guard member or Reservist? ❑ Yes ❑ No ❑ Unknown ❑ Refused Do you have a mental health, substance abuse or other disabilities that limit your ability to work or perform activities of daily living? ❑ Yes* ❑ No (If there are more adults in the Household attach another Household Survey to this Survey) Outreach Workers Only: Check Box if information was filled out by you because client refused to fill out the survey due to Severe Mental Illness and or Substance Abuse in addition please provide, please provide specific location where the person was found AND identifying descriptors — hair color and length, body build, tattoos, scars, wounds, disabilities, etc.) ❑ Check if survey was filled out by Outreach Worker Description: 17 Appendix 2: 2011 PIT Count Single Survey USE THIS FORM IF THE CLIENT IS SINGLE DRAFT 2011 City & County of Honolulu Homeless Point -in -Time Count Survey Interviewer's Name: Agency /Group: Site of Interview: Date: Introduction Example: "Hello, my name is , and I am an outreach worker /volunteer. We are doing a short survey for an annual homeless count, and your responses will help fund homeless services throughout Hawaii. All of your answers will be confidential. Can I ask you a few questions ?" 1. First Name: "Are you living alone or with others ?" If living with others including a child under 18 use HOUSEHOLD form "Where did you sleep this past Tuesday, JANUARY 25 ?" If answer is House or Shelter, then THANK and END SURVEY. "What area of the island did you sleep ?" 2. Date of Birth: l 3. Gender: ❑ Male ❑ Female Area or Region # (1 — 7) [Map in back] Last Name: OR if DOB refused, Age: ❑ Transgender ❑ Unknown /Refused 4. Have you served in the U.S. Armed Forces? ❑ Yes ❑ No ❑ Unknown ❑ Refused 5. Were you activated, into active duty, as a National Guard member or Reservist? ❑ Yes ❑ No ❑ Unknown ❑ Refused 6. How long have you been continuously homeless this time? ❑ Less than 1 year ❑ 1 year or longer* 7. How many times have you been homeless in the past 3 years? ❑ 1 — 3 times ❑ 4 or more times* 8. Were you on the street, beach, park or in an emergency shelter each time? ❑ Yes* ❑ No 9. Do you have a mental health, substance abuse or other disabilities that limit your ability to work or perform activities of daily living? ❑ Yes* ❑ No THANK and END SURVEY. ❑ CHECK BOX WHEN THIS SURVEY HAS BEEN ENTERED INTO HMIS 18 Outreach Workers Only: Check Box if information was filled out by you because client refused to fill out the survey due to Severe Mental Illness and or Substance Abuse in addition please provide, please provide specific location where the person was found AND identifying descriptors — hair color and length, body build, tattoos, scars, wounds, disabilities, etc.) ❑ Check if survey was filled out by Outreach Worker Description: 19 Appendix 3: 2011 Unsheltered PIT Count Materials to Surveyors January 2011 Point In Time Count Surveyor Volunteers are needed for both the Super Tuesday count and to help with surveying during the last week in January. Attached are the Volunteer Sign -Up Form and the Contact Information and Confidentiality Form and the Survey Instruction Sheet. All surveyors must register by Friday, January 22. The Contact Information and Confidentiality Form must be signed and turned in prior to the person surveying. All Survey Volunteer forms should be sent to Vanessa Vallejos, her phone: 791 -9383, fax: 732 -0735, email: vvallejos @waikikihc.org. Proposed Unsheltered Homeless Count Dates Unsheltered Dates for the Count: Tuesday, January 26 to 31, 2011 unsheltered individuals and families count Super Tuesday Point In Time Count: Tuesday, January 26, 2011 from 5:30 to 9:30 pm concentrated outreach to count unsheltered individuals and families Survey Instrument: The survey instrument will be provided. The form for singles will be on white paper, the survey instrument for families will be on colored paper. Training: There will be two trainings for Lead Coordinators and homeless program staff along with a mandatory training for all surveyors working the Super Tuesday Count. The two Lead Coordinators and homeless program staff trainings will be held on January 19 at 1:30 pm following the PIC meeting at the Kapolei City Hall and on January 21 at 10:00 am at Aloha United Way, Oahu Room, 5th floor. The mandatory training for all surveyors working the Super Tuesday Count will happen from 5:30 to 6:00 pm just prior to the start of the count at each of the coordinating sites. All surveyors are required to attend. Contact Information: Darlene Hein — phone 791 -9380 or by email dhein @waikikihc.orq Stephanie On — phone 768 -7752 or by email son �-honolulu.gov Carlos Peraro - by email carlosperaro @yahoo.com Contact Information and Confidentiality Form 2011 HOMELESS POINT -IN -TIME COUNT Name: Phone #: Position: Agency: E -mail: Emergency Name and Contact #: Preferred Geographic Area: 20 Appendix 4: Statement of Confidentiality 2011 Point in Time Count Statement of Confidentiality Must be signed by all Surveyors All outreach staff and volunteers associated with the collection of homeless population data during the 2011 unsheltered Point in Time Count are subject to certain confidentiality guidelines. These guidelines apply to all data collected during the six day period from January 26th — January 31st and to any data that may subsequently be entered into the HMIS from this period. The State of Hawaii's HMIS contains an appreciable amount of client information that must be confidentially maintained. As the administrator of the HMIS, there are several guidelines that the State of Hawaii would like to address regarding the upcoming collection of client data and the entering of this data into the HMIS for applicable outreach staff. • All client information gathered will be held strictly confidential. • All completed surveys will be kept out of public view. • Personal HMIS user identifications and passwords will be kept secure and will not be shared. • Private information obtained from the HMIS is to remain confidential, even if an employee's job is terminated or concludes for any reason. • Entering known, inaccurate information about any client is prohibited. Your signature below indicates your agreement to comply with this statement of confidentiality. Outreach Agency if Applicable Print Name Signature Date Please fax all completed forms to Vanessa at 732 -0735 or turn in at the training. SURVEYORS INSTRUCTIONS 2011 HOMELESS POINT -IN -TIME COUNT Things to bring when surveying • Surveys • Contact information of Lead Coordinator • Pen or pencil • Other items if needed water, umbrella and /or flashlight • Clipboard • Incentive items • Cell phone Safety Tips • Never survey alone — Work in pairs and always stay within eyesight of others. • Never survey in an isolated area unless the area and the clients are known to you • The Lead Coordinator must be informed of surveying times and places • It is recommended to wear white or brighter colors to be easily visible. Wear comfortable clothes and shoes. Limit the amount of accessories you wear. • Look for any suspicious or dangerous activities when arriving at a site to be aware of areas to avoid. • Be observant of people around you and look up often while administering the survey. • Stay out of enclosed or tight spaces. 21 • Do not pressure anyone to participate in the survey • In case of an emergency, call or have another person call 911. Survey Instruments • ALL unaccompanied and accompanied households found at each site are to be surveyed. This includes unaccompanied youth under 18. • There are two survey instruments: - Single — white paper (Use this form for singles and couples without children) - Part of a Household — colored paper (a household must include children) • Be consistent in the way that questions are asked. Do not reword or condense the questions when reading them to respondents. Unless obvious (such as gender), ask every question. • If respondents are hesitant in providing personal information, assure them that the information is confidential and that it is only used to make sure that we do an accurate count and do not count people more than once. If they still refuse, make sure to write down as detailed of a visual description of persons as possible so that duplication can be reduced in the HMIS. • For the living with others (accompanied) survey, if the other adult household members are not available, ask the respondent to provide as detailed information on the absent individuals as possible. • In order to be counted an individual must be seen by the surveyor. • If an individual who is known to be homeless is unable or unwilling to be surveyed due to severe mental illness or substance abuse intoxication, the Survey Form should be filled out as completely as possible including a description of the person and the box checked indicating the person's refusal to participate. Please fill out the survey form as completely and carefully as possible. (Remember someone has to be able to read the form to input the data) 22 Abercrombie, Alexander review homelessness progress 1 Hawaii 24/7 Septer Uer 2, 2011 Posted on 3:01 am, Tuesday, August 16, 2011. MEDIA RELEASE Gov. Neil Abercrombie and his coordinator on homelessness, Marc Alexander, on Monday concluded the 90 -Day Plan on Homelessness, emphasizing the importance of the ongoing partnerships created as a foundation to ending homelessness in Hawaii. "We have seen unprecedented coordination and focus on homelessness in Hawaii in the last 90 days, and this is just the beginning," Abercrombie told residents of Next Step Shelter in Kakaako. "In order to succeed in this effort, we need to maintain our focus on Tong -term solutions that get people off the streets and into permanent housing. This will require persistent and coordinated action from government, the private sector, as well as the support of the public." The 90 -Day Plan, which began May 17 and ends Tuesday, Aug. 16, was the catalyst for immediate collaboration and coordination among government, community groups, nonprofits, community and faith -based organizations, businesses, shelter and outreach services. The Hawaii Interagency Council on Homelessness, created July 19 by Executive Order, meets for the first time Aug. 25 to continue coordination efforts. "Now that we made fast progress on key objectives with the 90 -Day plan, we have to tackle the more difficult issues of increasing access to permanent supportive housing, workforce development and development of more affordable housing," said Alexander. "The newly created Hawaii Interagency Council on Homelessness will develop the long -range plan for our State that will lead us toward the goal of ending homelessness." Other important objectives achieved over the 90 days include: * More than 200 people from Waikiki and the urban core were moved from emergency shelters or the streets into transitional or permanent housing, including 40 vulnerable individuals. In the Waianae area, 85 people were moved into permanent housing. * On Maui, 65 people were moved from the streets or shelters into permanent housing. * On Kauai, 44 people were moved into permanent housing from the streets or shelters. * On Hawaii Island, 136 people were moved into transitional or permanent housing. * Next Step Shelter in Kakaako expanded its hours to be open for individuals and families on the weekends. * The state's first ever "safe parking" zone program has been implemented by Hope Services Hawaii in its Hilo shelter, Kihei Pua. * Online resources and information have been updated, including a "wish list" and "volunteer opportunities" for the public in the various shelters that serve people who are homeless. See www.homeless.hpha.hawaii.gov, twitter.com /aloha4homeless, and www.hawaii.gov /homeless * The statewide homeless hotline system received more than 500 calls and emails, and continues to receive calls daily. Through the hotline effort, more than 130 were referred into housing resources. The hotline has also served as a means to connect service providers with one another. The 90 -Day Plan was led by Alexander and involved the following statewide organizations: * Bridging The Gap * Waikiki Health Center * City & County of Honolulu Department of Community Services & Office of Housing * Institute of Human Services * State Department of Human Services Homeless Programs * Waianae Community Outreach * Partners in Care * U.S. Vets * Housing and Urban Development, Hawaii Region Abercrombie has stressed the critical role that the public can play in this effort. Call -in numbers have been established for citizens who want to help a person who is homeless or may need health and safety intervention. These helplines are: * Waikiki Health Center's Care -A -Van Program on Oahu: (808) 791 -9359; homelesshelpn_waikikihc.org * HOPE Services on Hawaii Island: (808) 935 -3050; infohopeserviceshawaii.orq * Family Life Center on Maui: (808) 877 -0880; wandaflcmaui.org * Kauai Economic Opportunity: call (808) 245 - 4077, x228; keon_keoinc.org Persons wishing to help someone who may be suffering from homelessness must provide the following information: * The location and time when the homeless individual is known to frequent the area *A detailed description of the individual or group * The caller's contact information After a report is made, an outreach team will be assigned to visit the person. Emails and calls can be placed 24 hours a day, seven days a week. Emails are preferred. "What we've achieved so far was not easy, but we've seen measurable success because everyone came together to assist individuals who needed a hand," Abercrombie said. "We will be relentless in doing whatever it takes — in housing, in services, and in caring for one another— to end homelessness in Hawaii." You might be interested in: 1. State touts progress on homelessness plan 2. Alexander named state coordinator on homelessness 3. Governor reveals action plan on homelessness 90 -DAY PLAN ON HOMELESSNESS IN HAWAII May 17, 2011 In 1797, Kamehameha I issued the Law of the Splintered Paddle (Ke Kandwai Mdmalahoe), which is a unique and living symbol of the State's concern for its most vulnerable citizens. This law was adopted in the Hawai'i State Constitution and is an important foundation upon which housing, healthcare, and the judicial systems serve Hawai'i residents. Governor Neil Abercrombie has made the elimination of homelessness one of the top priorities of his administration, describing it as a "moral imperative." He appointed the first ever Governor's Coordinator on Homelessness, embracing the vision that through statewide, unified and coordinated actions by government, non - profits and the private sector, every woman, child and man will have dignified housing. A New Day in the drive to eliminate homelessness is characterized by a strategic approach, structural change, unprecedented collaboration and civic involvement. According to 2007 data, Hawai'i has twice as many people who are homeless per 100,000 people as the national average. Data from 2010 indicate that almost one third of the sheltered homeless are children; more than ten percent are veterans; and over 60 percent have lived in Hawai'i for more than ten years. Almost half of the families who are homeless include someone who is employed, and almost 30 percent are Hawaiian or part Hawaiian. Just as there is no single profile for someone who is homeless, there are no simple solutions to ending homelessness. At the national level, the first ever comprehensive plan to end homelessness was released in 2010, "Opening Doors: Federal Strategic Plan to Prevent and End Homelessness." Locally, many government agencies, non - profits, and the private sector have been working diligently and successfully to assist those who are homeless. This 90 -Day Plan is intended as an initial and immediate action approach to end homelessness. It is designed to provide visible, measurable and significant relief that will benefit persons who are chronically homeless and our larger community. Broader issues, such as affordable housing strategies and workforce development program expansion, will be addressed in the comprehensive longer -term statewide homelessness plan that will follow this 90- Day Plan. This 90 -Day Plan does not rely on any additional local government funds. It will, however, seek the financial support and commitment of the private sector in matching government funds already budgeted to address homelessness. It is only by working together more effectively that we can make significant strides toward restoring dignity to all people, including our neighbors who are homeless. Office of the Governor THE HONORABLE NEIL ABERCROMBIE Governor, State of Haw ii`i Executive Chambers, State Capitol Honolulu, Havva i 96813 ( Phone: 808-586 -0034 I Fax: 808 -586 -0006 VISION Everyone deserves a dignified place to call home. GOALS • Set a path for greater coordinated action to ending homelessness. • Demonstrate collective resolve in addressing homelessness in Hawai'i. • Provide immediate and measurable relief to the visible chronically homeless who are most in need. • Ensure that public areas are available to all members of the community. THEMES A. REACH OUT AND ASSIST THE MOST VULNERABLE1 PEOPLE EXPERIENCING HOMELESSNESS Objective 1: Identify and assess people who are chronically homeless for immediate services in Waikiki and the urban core of Honolulu. Actions: • Complete a voluntary registry of persons who are homeless in Waikiki and the urban core of Honolulu to identify needs and those requiring assistance and intervention. • Rapidly house with services the most vulnerable. • Offer a package of services to include psychiatric outreach services. 1 The "vulnerability index' is one of the key instruments used to determine vulnerability. For more information on the vulnerability index see http: / /www.commonground.org/ ?page id =789. Objective 2: Support the chronically homeless and chronically mentally ill who are gravely disabled2 to receive needed mental health treatment. Actions: • • Research and implement appropriate options consistent with statutes and regulations. Begin the dialogue with the John A. Burns School of Medicine (JABSOM), insurance carriers, and other community groups in developing mental health service options for the future. Objective 3: Identify available substance abuse treatment services and gaps in services in order to maximize access for the chronically homeless in need. Actions: • Review and inventory services and beds for substance abuse treatment in various geographic regions, including capacity and availability. • Identify and expand resources for medically supervised drug treatment as potential increased funding is identified. B. INCREASE ACCESS TO PUBLIC AREAS FOR ALL MEMBERS OF THE COMMUNITY Objective 4: Identify and provide outreach as early as possible where persons who are homeless are established or increasing in number. Actions: • Develop Homeless Assistance Teams (HAT), made up of outreach professionals and trained volunteers, to reach out to those in need with appropriate services. • Assign HATs to areas where persons who are homeless are gathering as early as possible to provide outreach services. • Coordinate government, shelter and outreach services to increase opportunities for persons in need to receive services. 2 "Gravely disabled" is defined as "a condition in which a person, as a result of a mental disorder, (1) is unable to provide for that individual's basic personal needs for food, clothing, or shelter; (2) is unable to make or communicate rational or responsible decisions concerning the individual's personal welfare; and (3) lacks the capacity to understand that this is so." (Hawai'i Revised Statutes §334 -1) Objective 5: Coordinate community efforts to maintain clean public areas. Actions: • Coordinate government and volunteer groups in maintaining clean public areas for community use and enjoyment. • Explore joint partnerships with government, local businesses, faith -based communities, and community centers in identifying possible ways to make restrooms and potable water more available to the public. Objective 6: Ensure that existing shelters are maximized for capacity and service. Actions: • Review facilities repair, maintenance and improvement needs. • Consider expanding hours of availability of shelters. • Consider a pilot "safe parking" program at one shelter. • Develop a priority list and budget for these actions. C. HOMELESSNESS PREVENTION EFFORTS Objective 7: Provide information about sound relocation and financial planning, including Hawai'i's high cost of living, to individuals and families outside of Hawai'i who inquire about the availability of services. Actions: • Establish common language among shelters and service providers in response to inquiries. • Provide information concerning camping rules, the high cost of housing, and work requirements in shelters. • Begin to standardize shelter admission and outreach service policies throughout the State, working with the various continuum of care providers. • Begin discussion among community based providers towards the establishment of common standards for service provision. D. INCREASE LEADERSHIP, COLLABORATION AND COMMUNITY ENGAGEMENT IN ADDRESSING HOMELESSNESS Objective 8: Establish the State Interagency Council on Homelessness. Actions: • The council will be created by executive order of the Governor. • Council membership includes, but is not limited to, the heads of key state agencies, local federal officials, local continuum of care representatives, community leaders, representatives of faith -based communities, homeless or formerly homeless persons, and representatives of the philanthropic and business community. E. IMPROVE DELIVERY AND EFFECTIVENESS OF VOLUNTEER OPPORTUNITIES TOWARD ELIMINATING HOMELESSNESS Objective 9: Educate the general public about the most effective means to eliminate homelessness. Actions: • Encourage charitable organizations to consider programs based on best available research and practices, and discourage programs, including certain food distribution programs that support the choice to live in parks or on sidewalks when shelter is available. • Provide a catalogue of effective programs and volunteer opportunities available through shelters, outreach service providers, faith -based communities and other community groups. A CALL TO HELP The state partnered with organizations across the state where concerned citizens can call -in or e-mail to notify a team to help a homeless individual or group. O`AHU Waikiki Health Center's Care -A -Van Program (808) 791 -9359 homelesshelp @waikikihc.org HAWAII ISLAND HOPE Services (808) 935 -3050 info@hopeserviceshawaii.org MAUI Family Life Center (808) 877 -0880 wanda @flcmaui.org KAUAI Kauai Economic Opportunity (808) 245 -4077, x228 keo @keoinc.org