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Home My WebLink AboutCOM 0405.000 2012-2014 4"I�,�'- .) • Walter K.M.Lau f/ Managing Director William P.Kenoi ;(•ci�4� :•, Mayor ` -0Ar r Randall M.Kurohara . ,N',p►`• Deputy Managing Director � M**r itf Wjnzt`i :office of tip Atavor 25 Aupuni Street,Suite 2603 • Hilo,Hawaii 96720 • (808)961-8211 • Fax(808)961-6553 KONA: 74-5044 Me Keohokalole Hwy.,Bldg.C • Kailua-Kona,Hawaii 96740 (808)323-4444 • Fax(808)323-4440 August 13, 2013 w 2 c • :mo o Council Chairman J Yoshimoto and -'" Members of the County Council c-7 Hawai'i County Council m 25 Aupuni Street Hilo, HI 96720 o — Dear Chairman Yoshimoto and Council Members: It is my pleasure to submit for your confirmation the appointment of Donald F. Jacobs as Director of Information Technology for the County of Hawai'i, pursuant to the requirements of the Charter of the County of Hawaii, effective September 16, 2013. Mr. Jacobs served as the County of Hawaii Information Systems Analyst V and Acting Director of Information Technology since April 22, 2013. During this period he worked effectively with the department and administration in overseeing Information Technology. Pursuant to Rule 5(6)(g) of the Rules of Procedure and Organization of the Council of the County of Hawai'i, we respectfully request a waiver of this nomination through Committee so that it may be considered by the full Council on September 5, 2013. Attached is a copy of Mr. Jacobs's resume. Should you have any questions, please feel free to contact me. Aloha, Billy Keno' MAYOR Attachment Council Action Due By: October 14, 2013 Last Council Meeting: October 2, 2013 Comm. N9. �n`� Ref.To: Gv County of Hawaii is an Equal Opportunity Provider and Employer. Ref. fiats Donald F. Jacobs 16-321 Orchidland Drive Kea'au HI 96749 808-966-6913 (h)808-896-0033 (c) don.jacobs@gmail.com Work History: • County of Hawaii—Hilo, HI—February 2010- Present o Information Systems Analyst V ■ Provide IT Network and Systems support for the County of Hawaii ■ Support involves the managing, maintaining and implementation of all aspects of computing and networking requirements including: • Windows 2003 Server and Active Directory support ■ Exchange 2003 ■ Network support and connectivity to all county locations across the island • Network infrastructure including LAN and WAN support of firewalls, switches, cabling, and coordination of Internet access services. • Configuration and activation of Smart phones,tablets and remote connections • Research, deploy and support modern technologies to enhance and streamline day-to-day operations • Arc of Hilo—Hilo,HI—October 2009—Feb 2010 o Manager—Computer systems ■ Provide IT support to Arc of Hilo staff in Hilo HI • Support involves the managing,maintaining and implementation of all aspects of their computing and networking requirements including: ■ Windows 2003 Server and Active Directory support • Personal computer configuration and support • Remote access from 2 remote office locations ■ Deployment of new technologies • Elite Tek Services—Field Services Support—Hilo,HI— June 2009 - October 2009 o Field Service Technician • Provide island-wide IT support to clients such as Target, Home Depot, CitiBank • Support involves the managing, maintaining and implementation of all aspects of their computing and Point of Sale requirements including: • Personal computer configuration and support • Support and repair of point-of-sale registers—printers—timecard systems • DelCor Technologies—Silver Spring,MD April 2007—April 2009 o Senior Network Consultant • Provide contract IT support to 5 primary clients and provide backup support to over 30 other clients. Client base consists of a variety of Associations and Non-Profit Organizations. ■ Support involves the managing, maintaining and implementation of all aspects of their computing and networking requirements including: • Windows 2003 Server and Active Directory support • Exchange 2003 ■ SQL 2003 and 2005 • Network infrastructure including LAN and WAN support of firewalls, switches, cabling, and coordination of Internet access services. • PC installation, support and maintenance. ■ General user helpdesk support. • PDA support for a variety of technologies including Palm, Blackberry and Microsoft Windows Mobile o Project support and implementation: Meet with clients, determine technical needs. Research and propose technological solutions. Plan and implement new solutions into their existing infrastructure. • International Union of Bricklayers-Washington DC 1996-2007 o Director IT Jan 2004 to March 2007 • Executed daily operations of the department for technical support,training, and telecommunications. • Provided leadership in designing and development of production systems requirements and specifications. • Responsible for design and support of network comprised of SQL Database Servers and File Servers supporting 300 local and remote users. • Responsible for the design and administration of 300 user network for the Union's new headquarters. ■ Provided installation and support of the operation systems and applications of WAN with more than 300 users. • Supervised 23 employees, scheduled work hours, resolved conflicts, and determined salaries. • Successfully managed a five person team in the design of a replacement membership system. • Performed installation, configuration, monitoring and troubleshooting of WinNT, Win2000 Servers and workstations in a single domain environment. • Successfully handled the deployment of VoIP technology for the Union headquarters. ■ Supported Windows NT, Windows 2000, Microsoft databases and mail servers. • Spearheaded Union headquarters relocation efforts. • Researched and recommended VoIP,Network security systems, WAN technology, and Blackberry enterprise server. • Responsible for the daily operation of computers, servers, printers, and communications equipment. Provided leadership in designing and development of production systems requirements and specifications for financial and membership applications. o Assistant Manager-Network Administration Jun 1996 to Dec 2004 • Designed and deployed Union's first WAN. ■ Installed and maintained Union's first email server. • Researched and deployed data backup systems. • Implemented Remote Access technology. • Deployed Blackberry technology. ■ Maintained network and security applications. • Provided training to technical staff and non-technical staff members. • Intergraph Corporation -Reston VA 1985 - 1996 o Systems Engineering Manager Oct 1987 to Jun 1996 • Managed 15 technicians supporting a$4 million dollar customer service contract. • Project Manager for the implementation and installation of a CAD mapping system for the British Defense Mapping Agency in London. • Managed 6 System Engineers for pre-sales design and support of CAD based hardware and software. o Senior Field Engineer Mar 1985 to Oct 1987 Repair and maintenance of VAX based mainframes and UNIX based systems. • Vitro Labs—Silver Spring MD July 1983—March 1986 o Configuration Management Specialist ■ Manage and maintain equipment configuration and perform onsite systems testing Navy Cruise Missile Systems • United States Navy—Various deployments o Data Systems Technician August 1977—June 1983 Education: George Washington University- Washington DC Microsoft MCSE Program-December 1999 Excelsior College -Albany NY Associates Degree Computer Science May 1983 References: • Mauricio Zelaya—Field Service Manager —Elite Tek Service Mauricio.zeleya@elitetekservice.com www.elitetekservice.com • James Boland—President—International Union of Bricklayers 620 F St.N.W. Washington, DC 20004 202-783-3788 www.bacweb.org jboland@bacweb.org • Mike Sparrough—Assistant to the President—(Retired) - International Union of Bricklayers 620 F. St.N.W. Washington, DC 20004, (H): 202-244-2448 msparrough@starpower.nt • Phillipa Taylor- Chief of Staff—Public Welfare Foundation 1200 U St.N.W. Washington, DC 20009 202-965-1800 www.publicwelfare.org ptaylor @publicwelfare.org • Al Johnson -Vice President Product Development-Total Resource Management Alexandria,Virginia 510 King Street Suite 300 Alexandria, VA 22314 703-548-4285 ext 151 www.trmnet.com albert.johnson @gmai1.com VALERIE T. POINDEXTER o+`•Y,°:`••"•!!i:••, KAREN EOFF Chairperson ^ ��1��%c; BRENDA FORD .:4‘,'.-.L_,,�/, ;.: DRU KANUHA GREGGOR ILAGAN `'s'�_- ' ZENDO KERN Vice Chair ...).4, ..tr:" �,. DENNIS"FRESH"ONISHI•`Of."- MARGARET WILLE J YOSHIMOTO HAWAI`I COUNTY COUNCIL County of Hawai`i Hawai`i County Building 25 Aupuni Street Hilo, Hawai`i 96720 August 19, 2013 J Yoshimoto, Council Chair Hawai`i County Council 25 Aupuni Street Hilo, Hawai`i 96720 RE: Communication No. 405 : Nomination of Mr. Donald F. Jacobs as head of the Department of Information Technology. Pursuant to Section 2(g) of Rule 4 of the Rules of Procedure of the Council of the County of Hawai`i, this written request is submitted with my approval that the above-referenced matter be waived from the Committee on Finance to the full Council for immediate action. In reviewing this matter, timely approval is crucial. It is therefore advantageous that approval is granted and the matter be placed onto the next Council agenda for review. However, in the event this request is denied, for whatever reason, I understand the matter shall be referred to the Committee on Finance for placement on its future agenda. Sincer j 2 I �,,c_/cd J Valerie T. Poindexter, Chair Committee on Finance A proved/Date/Waive to Council: Disapproved/Date/Refer to FC: 1111111s - J Yoshimoto, Council Chair J Yoshimoto, Chairperson Hawai`i County Council Hawai`i County Council VP/sc Hawai`i County is an Equal Opportunity Provider and Employer