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COM 0125.011 2012-2014
41411111■4 VI� 1Qt�( JUL t AN I i 18 HAWAII ISLAND HUMANE SOCIETY July 10, 2014 J. Yoshimoto County Council Chair 25 Aupuni Street Hilo, Hawaii 96720 Aloha, Enclosed are the Shelter Activity Report for June 2014 and the Animal Control Program Budget for 2013-2014. Please feel free to contact me at 329-8002 or exec.dir @hihs.org with any questions. Thank You, 6cMMOC. I� Donna Whitaker Executive Director Comm. No. P.;<. l ' Ref. To: Ref. Date JUl 1 4 ?Mk 74-5225 Queen Kaahumanu Hwy • Kailua-Kona,HI 96740 • Telephone (808) 329-1175• Fax(808) 329-4618 Keaau (808) 966-5458 • Kamuela (808) 885-4558 MISCELLANEOUS ANIMAL CONTROL Mission Statement The Hawai`i Island Humane Society(HIHS), contracted by the County to provide animal control services, is a 501(c)(3) nonprofit organization,whose mission is to prevent cruelty to animals, eliminate pet overpopulation, and enhance the bond between humans and animals. Goal To investigate and resolve animal-related complaints and enforce animal control laws. To develop comprehensive educational programs and spay/neuter programs aimed at reducing the number of animal-related problems in our community. Program Description The HIHS is responsible for the Animal Control contract,which involves enforcing Hawaii County Code Chapter 4 Animal Control related laws and State of Hawaii Laws (Hawaii Revised Statutes 142). These laws currently include ordinances related to the following: • Vicious Dogs • Stray Animals/Impoundment • Animal Licensing • Cruelty and Neglect Investigations HIHS Officers are badged through training provided by HIHS and County agencies. The Animal Control Officers (ACOs) then respond and resolve animal control situations by educating the public about responsible pet ownership and appropriate animal control laws and penalties as well as issuing complaint and comply notices, citations, and vicious dog designations. HIHS Officers are available 24 hours a day, 7 days a week to respond to animal related emergencies. HIHS must accept all animals, regardless of condition, into its three shelters in Kona, Keaau, and Waimea. We are responsible for sheltering and caring for all animals and providing opportunity for reunification with owners. Other services related to the contract include dog licensing, administration of the Spay/Neuter Community Assistance Program, and legislative support of improved animal-related laws. In addition,HIHS provides adoption services, low-cost microchipping, education for adults and children, foster-care programs, volunteer opportunities, cat registrations, and basic and preventative medical care for shelter animals. HIHS community programs focus on creating better relationships between people and animals, and educating the public on the importance of spaying and neutering and humane treatment of animals. Program Objectives 1. 90% of vicious dog calls will be responded to within 2 hours. 2. 90%of loose animal posing a public safety hazard calls will be responded to within 2 hours. 3. 90% of injured animal related calls will be responded to within 2 hours. 4. 90% of calls for animal control assistance by the police will be responded to within 3 hours. 5. 90% of animal cruelty and neglect cases will be responded to in 24 hours and resolved in 14 working days. 6. 90%of license, loose dog and any non-cruelty/neglect cases will be responded to in 48 hours and resolved in 5 working days. 7. 84 Sweeps of problem communities per year. Program Highlights • HIHS has taken the initiative to regularly patrol previously problem areas. We are working closely with Community Policing in all districts to educate and resolve potential problems before they escalate. • We continue to work on disaster preparedness and stand ready to assist the Red Cross in pet management at Shelters in the event of an emergency. We are also partnering with the Hawaii County Civil Defense to be prepared in case of an emergency. • We continue to introduce new spay/neuter programs that have allowed us to increase the numbers of surgeries that we can perform and the number of free or low-cost surgeries provided to the community, at HIHS expense. Acting as the administrator for the County Spay/Neuter Assistance Program we provided over 1600 free spay/neuter vouchers to the community last fiscal year. This program is on track to provide the same amount or more this fiscal year. This program is a win-win for our Island and we are encouraged that this program has continued. The following are highlights of what we are working towards in the 2015 fiscal year. We plan on continuing the education and training of our Animal Control Officers, as well as employees in other departments. Areas of concentration this year will be Customer Service, Disaster Preparedness, Resolving Problems and Animal Law Enforcement. We will continue to increase efficiency in scheduling of man hours, improved systems, cost-cutting, educating the community in the importance of spaying and neutering, and education of the next generation with our Humane Education Program. We will continue to build a better relationship with the Police Department, County Council and the Administration, as well as other State and Federal Agencies. We will continue to increase outreach and education opportunities to the public on responsible pet ownership and Animal Related Laws. HIHS will increase programs to the under-served in our community. These programs include: discounted or free spays and neuters and access to donated pet food, when available. Program Measures FY FY FY FY 2012-13 2013-14 2013-14 2014-15 Actual Budget Actual Budget Percentage of vicious dog calls will be 100% 95.19% responded to within 2 hours (129 of 90% (158 of 90% 129) 166) Percentage of loose animal posing a public 100% 90% 98.31% 90% safety calls will be responded to within 2 (124 of (116 of hours 124) 118) Percentage of injured animal related calls will 100% 90% 98.72 90% be responded to within 2 hours (275 of (309 of 275) 313) Percentage of animal control assistance by the 99.4% 90% 100% 90% police will be responded to within 3 hours (166 of (138 of 167) 138) Percentage of animal cruelty and neglect cases 92.53% 90% 98.36% 90% will be responded to in 24 hours and resolved (457 of (533 of in 14 working days 490) 550) Percentage of license, loose dog and any non- 98.67% 90% 97.58% 90% cruelty/neglect cases will be responded to in (2302 of (2343 of 48 hours and resolved in 5 working days 2333) 2401) Number of sweeps of problem communities 161 >=84 87 >=84 per year Stray/Feral 12,907 12,800 11966 13,000 Owner Surrendered 4,084 3,500 3288 3,600 Total Intake 17,015 16,300 15254 16,600 Redeemed 1,148 750 1077 800 Adopted 2,758 2,000 2825 2,400 Adopted animal returned to HIHS for Health 3 20 4 20 Reasons Euthanized 12,260 14,000 10,824 13,400 Adoption Percentage(Based on total intake 21.28% 21.50% 24.05% 21.50% numbers) Adoption Percentage(Based on Adoptable 84.10% 80% 86.47% 80.7% Animals) Animal Control Related calls 7,207 10,000 6,443 10,000 Dog License Issued 6,292 5,200 7,050 5,750 Dog License Fees Collected $18,275. $19,500. $19,856. $19,750. FY FY FY FY 2012-13 2013-14 2013-14 2014-15 Actual Budget Actual Budget Cat Licenses Issued 750 750 815 750 After Hour Emergency Call Outs 1,421 1,400 1,308 1,400 Miles Traveled 211,223 195,000 210,177 200,000 Dead animals collected 622 450 604 500 Complaint/Comply Notices Issued 1,577 1,600 768 1,600 Citations issued HCC 4-30 Dog Running Loose 214 225 268 225 HRS 143-2 License Violation 14 125 34 125 HRS 7-11-1109 Cruelty to Animals 12 50 5 50 Other(inc.Vicious Dog) 87 50 91 50 Total Citations 327 450 398 450 Citations issued to Repeat Offenders 33 20 51 20 Number of Animal Control Cases 1046 1200 1,258 1200 Number of Animal Pickups 359 400 371 450 Number of Trap Rentals 1,087 1,000 997 1,050 Spay/Neuter CAP coupons issued 3,259 3,250 1791 3,250 Number of Animal Control Officers Kea'au(also serving Hilo,Hamakua, 4 5 5 5 Kea'au,Puna, Ka`u) Kona(also serving South Kona, 3 3 3 3 Oceanview) Waimea(also serving Honoka`a, 2 4 4 4 Waikoloa,Kohala) Total Animal Control Officers 9 12 12 12 Program Expenditures FY 2012-13 FY 2013-14 FY 2014-15 Budget Budget Budget Operations 1,900,000 1,961,871 1,982,500 Program Total 1,900,000 1,961,871 1,982,500 MISCELLANEOUS ANIMAL CONTROL 1. 90% of vicious dog calls will be responded to within two (2) hours. Of 166 vicious/dangerous dog calls received where the dog was not contained and posed a potential and ongoing threat, responded to 158 calls within two (2) hours, or 95.18% of calls. 2. 90% of loose animal posing a public safety hazard calls will be responded to within two (2) hours. Of 118 animals posing a public safety hazard calls received, responded to 116 calls within two (2) hours, or 98.31% of calls. 3. 90% of injured animal related calls will be responded to within two (2)hours. Of 313 injured animal related calls received, responded to 309 calls within two (2) hours, or 98.72% of calls. 4. 90% of calls for animal control assistance by the police will be responded to within three (3) hours. Of 138 animal control assistance by the police calls received, responded to 138 calls within three (3) hours, or 100% of calls. 5. 90% of animal cruelty and neglect cases will be responded to in 24 hours and resolved in 14 working days. Of 550 animal cruelty and neglect cases received, responded to 533 calls within 24 hours. 541 of those cases were resolved in 14 working days, or 98.36%. 6. 90% of unlicensed, loose dog and any non-cruelty/neglect cases will be responded to in 48 hours and resolved in five (5) working days. Of 2401 of unlicensed, loose dog and any non-cruelty/neglect calls received, responded to 2343 calls within 48 hours, or 97.58%. Of 586 cases that were opened as a result of those calls, 586 were resolved cases in five (5)working days, or 100% of cases. 7. 84 Sweeps of problem communities per year. Conducted 87 sweeps or 104% of goal. Annual Progress Report on Program Objectives for FY 2013-2014 1 (Jul 1,2013—June 30,2014) i cu o o N o 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 M V CD Zr O O V co O CO CO O O V ‘"'Cl- M I- CO 6. 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