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HomeMy WebLinkAboutCOM 0097.001 1998-2000 0 \l>•% West Hawaii Sanitary Landfill % a division of Waste Management of Hawaii, Inc. i v 71 -1111 Queen Ka'ahumanu Highway P.O. Box 384419 Waikoloa, Hawaii 96738 808/886 -0940 - Telephone 808/886 -1020 - Facsimile February 12, 1999 County Council Chairman James Arakaki 25 Aupuni St., Suite 209 Hilo, HI 96720 RE: BILL NO. 319 Dear Mr. Arakaki: I understand that Bill 319 has been deferred on several occasions. The past 5 years I have communicated with numerous individuals regarding the installation of permanent phone lines at the West Hawaii Sanitary Landfill without success. I have experienced continuous disruption in service, including the termination of numerous calls because of line static: On occasion lines are completely dead and unavailable. The phone lines have never been permanently installed and are still providing service as if this were a temporary construction site. The lines run across the lava field exposed to the environment. After six years of exposure to the wind, rain and sun, the stress has contributed to the deterioration of the phone cables. When rain or dirt make contact with the interior wires, I am either disconnected or the static is so bad I am unable to continue with my call. I feel strongly that this bill move forward and we are provided with permanent phone system as required in our 1993 contract. Appropriate phone service with several working lines is necessary for effective communication with state officials, customer service to the community and support to numerous sma!I businesses. If I can be of assistance with providing information necessary to explain the seriousness of this request, please do not hesitate to contact me, my card is enclosed. Sincerely, n n Donna Alms Administration Assistant Waste Management of Hawaii cc Curtis Tyler Comm, No. 9 7 ^7 ' o / File No., FND /C FP c-O Vn/G! Ref. To: 2 2 1999 Ref. Date FEB