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HomeMy WebLinkAboutCOM 0143.001 2014-2016William P. Kenoi Mayor February 27, 2015 County of Hawaii Finance Department 25 Aupuni Street, Suite 2103 • Hilo, Hawaii 96720 (808) 961-8234 • Fax (808) 961-8569 Dru Kanuha, Council Chair and Members of the Hawaii County Council Hawaii County Council 25 Aupuni Street Hilo, Hawaii 96720 Deanna S. Sako Director Lisa K. Miura Deputy Director <r 0 The budget and program reviews for the County of Hawai`i's Departments and Agencies will begin on April 22, 2015. I am enclosing a booklet containing the reports entitled, Six Month Progress Report on Program Objectives for FY 2014-15 and Final Status Report on Program Objectives for FY 2013-14. These reports provide information to the members of the County Council so they may evaluate our program accomplishments for the first 6 months of the current fiscal year and for the last fiscal year 2013-14. Should you have any questions or need more information, please don't hesitate to call Nancy Kelly, Budget Administrator at 961-8259. Thank you very much. Deanna S. Sako Director of Finance APPROVED: William P. Kenoi Mayor Enc. Comm. N4:).-- 3• Ref. To: Ref. Date Hawaii County is an Equal Opportunity Employer and Provider COUNTY OF HAWAII Departmental &Agencies' SIX MONTH PROGRESS REPORT ON PROGRAM OBJECTIVES FOR FY 2014-15 and FINAL STATUS REPORT ON PROGRAM OBJECTIVES FOR FY 2013-14 Table of Contents Within each of the following departmental, agency, or fund section, contains the: • Six Month Progress Report on Program Objectives for FY 2014-15 (white pages) • Final Status Report on Program Objectives for FY 2013-14 (yellow pages) 1. Aging 2. Civil Defense Agency 3. Corporation Counsel 4. County Council + County Clerk 5. County Physicians 6. Elderly Activities 7. Environmental Management 8. Finance 9. Fire 10. Human Resources 11. Information Technology 12. Legislative Auditor 13. Liquor Control 14. Management 15. Mass Transit Agency 16. Miscellaneous Accounts 17. Parks & Recreation 18. Planning 19. Police 20. Prosecuting Attorney 21. Public Works 22. Research and Development 23. Highway Fund 24. Sewer Fund 25. Cemetery Fund 26. Bikeway Fund 27. Beautification Fund 28. Vehicle Disposal Fund 29. Solid Waste Fund 30. Golf Course Fund 31. Geothermal Relocation & Community Benefits Fund 32. Housing Fund 33. Geothermal Asset Fund I AGING AGING AGING Empower older adults to stay healthy, active, and socially engaged using prevention and disease self-management techniques. 1. Community Planning and Development/Healthy Aging Initiative will continue to expand the Better Choices, Better Health — Ke Ola Pono Program, a chronic disease self-management evidence -based community program, to the districts of Puna (Mauka and Makai) and Kohala (North and South). a. A minimum of 2 workshops serving 16 participants in each district for the fiscal year ending June 30, 2015. In the aftermath of Tropical Storm Iselle and the. uncertainty of the lava flow situation, Office of Aging decided to postpone promotion of BCBH workshops in the Puna district. Workshops were conducted in Pahala (2) and Hilo (1) serving 25 individuals. b. Build capacity of the Better Choices, Better Health — Ke Ola Pono Program, in the Kohala and Kona districts. Conduct Lay Leader trainings in each district graduating 12 Lay Leaders for the fiscal year ending June 30, 2015. The Kohala district continues to be a challenge for recruiting Lay Leaders. However, 2 Lay Leaders in the Waimea district will be trained as Master Trainers in February 2015 revitalizing capacity building in the North section of the island. Enable older adults to remain in their homes with a high quality of life for as long as possible through the provision of home and community based services, including supports for caregivers thus preventing and/or delaying the need for institutional care. 1. Kupuna Care Program Services. These Home and Community Based Services include case management, adult day care, personal care, home -delivered meals, heavy chore, homemaker, assisted transportation, and home modification. a. A minimum of 500 older adults (unduplicated count) will receive home and community-based services through the Kupuna Care Program. Upon discharge, 70% or more of clients will indicate they were able to remain in their home after receiving Kupuna Care services. As of 12/31/2014,186 older adults (unduplicated count) have received home and community-based services through the Kupuna Care Program. 95% of the 105 discharges indicating they were able to remain in their home after receiving these services. An annual client survey will be conducted during the 4th quarter of this fiscal year. Six Month Progress Report on Program Objectives for FY 2014-15 AGING AGING b. A minimum of 100 older adults will receive home modification services to enable them to live safely within their own homes. At least 75% of the clients served will report the home modifications increased safety, reduced caregiver stress, and reduced falls, allowing them to remain living in the home. 59 older adults received home modification services to enable them to live safely in their home. An annual client survey will be conducted during the 4th quarter of this fiscal year. 2. Caregiver Support: National Family Caregiver Support Program Trained individuals will assess caregiver needs, provide information and assistance that link caregivers to needed services, and provide follow-up as needed. a. A minimum of 4 educational activities, reaching an estimated 100 caregivers receive information and assistance. At least 80% will have an improved knowledge base of caregiver resources to enable informed decision making. In November 2014 a Caregivers Conference was held at Sangha Hall in East Hawaii. 268 attendees participated in which 172 were caregivers. Key note speakers and break out group speakers addressed multiple topics and provided education for Caregivers in the community. In support of caregivers, over 30 vendors provided information at the resource/vendor fair. Of the 91 surveys returned, over 80% felt they had an improved knowledge base of caregiver resources to enable informed decision making. Another Caregiver conference is planned for the West side of Hawaii County for the fiscal year that ends June 30, 2015. b. Based on needs identified through access assistance, a minimum of 100 caregivers will be provided with information, training, respite, support group, and counseling services. A complete caregiver assessment will be provided to at least 75% of these individuals. More than a 100 caregivers will be provided with information, training, respite and support group and counseling services. Currently 49 consumers have been provided with these services to date. Over 500 "The Comfort of Home Caregiver Assistance Newsletter" is sent out monthly to caregivers and related agencies which provide services to caregivers. All Goals will be met by June 30, 2015. Six Month Progress Report on Program Objectives for FY 2014-15 AGING AGING 3. Public Education will offer meaningful information about the services and benefits available to older adults and their caregivers living in Hawaii County. a. A minimum of 4,200 householders, physician offices, and organizations receive the monthly publication called the "Silver Bulletin," which aims to increase the knowledge of and access to benefits and programs for older individuals and their caregivers in Hawaii County. 4,200 copies of the Silver Bulletin are distributed each month. Of 100 surveys distributed in the month of October, 71 were returned. 97% of respondents indicated overall satisfaction with the Silver Bulletin newsletter. Develop Hawai`i's Aging and Disability Resource Center (ADRC) to its fully functioning capacity to serve as a highly visible and trusted place where all persons regardless of age, income and disability can find information on the full range of long- term care support options. 1. Aging and Disability Resource Center (ADRC) Development Project a. The ADRC will provide information and assistance services to a minimum of 1,150 older adults and their caregivers (unduplicated) connecting them with appropriate aging and caregiver support services and resources in the community. The ADRC has provided options counseling to over 480 contacts between July and December 2014. These contacts include both telephone calls and in- person visits to the ADRC. b. An annual survey will be sent to individuals and families who have contacted the ADRC to determine their level of satisfaction with and appropriateness of the services provided. An annual survey is scheduled to be sent out to a sample of ADRC contacts in the second half of the FY 2014-15. Ensure the rights of older adults and prevent their abuse, neglect and exploitation 1. Elder Abuse and Neglect Awareness A minimum of 4 events reaching an estimated 100 elders, their caregivers and professionals in the Aging Network to enhance their knowledge of and ability to act on elder abuse and neglect issues. Six Month Progress Report on Program Objectives for FY 2014-15 AGING AGING At the November 2014 Caregiver Conference, Kupuna Alert Partners (KAP) program from Oahu made up of the Department of Public Safety, Narcotics Enforcement Division -(Mediation Take Back), Department of the Attorney General, Crime Prevention and Justice Assistance Division, Community and Crime Prevention Branch, Executive Office on Aging, Senior Medicare Patrol and Department of Commerce and Consumer Affairs, Office of the Securities Commissioner attended and provided two breakout sessions on Elder abuse. They were also all vendors in the resource/vendor fair portion of conference and a "Medication Take Back" was provided to the community. Of the 268 attendees, 172 were Caregivers. Another conference is in the planning stages for West Hawaii that will be completed by June 30, 2015. 2. Legal Services A minimum of 2,070 units of legal services to an estimated 260 individuals provided to address the need for information about legal: advice, counseling, and representation. As a result, 80% of cases opened have satisfactory resolution. For period July 1 through December 31, 2014, Legal Aid Society of Hawaii was able to provide 1,307 hours of information about legal advice, counseling and representation to 185 individuals. They met 55% of the current fiscal year requirement of individuals to be served. More than 80% of those surveyed were satisfied with resolution of case's opened. The Office of Aging will proceed with projections based on Area Plan on Aging and State Plan on Aging goals and objectives and anticipated revenues. Due to an unforeseen financial situation at the federal and state levels, all plans, goals, and objectives are contingent upon receipt of federal, state and county funds as anticipated and these budget projections are subject to change. Six Month Progress Report on Program Objectives for FY 2014-15 4 AGING AGING Contracts to the Elderly Activities Division, Department of Parks & Recreation. Funds provided to the Elderly Activities Division are deposited directly to its respective accounts. Elderly Activities Division will provide the following contracted services and reflects its own program objectives. • Congregate Meals • Training and Employment • Home -Delivered Meals • Nutrition Education • Outreach • Transportation • Volunteer Services Six Month Progress Report on Program Objectives for FY 2014-15 AGING COMMITTEE ON PEOPLE WITH DISABILITIES 1. Continue to advise administration on issues facing people with disabilities. The committee drafted letters to the Mayor on the following issues: a. Recommendations to the Mayor regarding the Hawaii County Department of Parks and Recreation. b. Recommendations to Mayor regarding the Hawaii County Department of Housing and Community Development. 2. Work with disabilities community to help improve education and public awareness. The committee attempts to access members and services of the disability community by providing notices of meeting dates through newspaper, email, phone, and website notices. Members of the committee are either people with disabilities or affiliated with agencies that serve people with disabilities. Information gathered at meetings is shared with their respective agencies or personal affiliations. 3. Continue to improve accessibility of County facilities and programs for people with disabilities. The committee invited Clayton Honma, the Director of the County's Department of Parks and Recreation and Alan Rudo, of the County's Office of Housing and Community Development to share information about their services and explain how these services are designed to serve people with disabilities. The committee drafted letters regarding their recommendations to the Mayor for improving disability design and accessibility. The Committee plans to follow up with the Mayor regarding its recommendations and seek additional departments in the County of Hawaii to assess their accomplishments and plans to address the needs of people with disabilities. Six Month Progress Report on Program Objectives for FY 2014-15 AGING AGING Empower older adults to stay healthy, active, and socially engaged using prevention and disease self-management techniques. 1. Healthy Aging Initiative a. Expand the Better Choices, Better Health — Ke Ola Pono Program, a chronic disease self-management evidence -based community program to the districts of Puna (Mauka and Makai) and Kohala (North and South). Deliver a minimum of 2 workshops serving 16 participants in each district. For the fiscal year ending June 30, 2014, Office of Aging conducted 4 Better Choices, Better Health — Ke Ola Pono workshops, serving 38 individuals. Districts covered were Hilo, Ka`n and Waimea. Program leaders have been difficult to recruit in Kohala. Workshops have been offered in the Lower Puna district but participants have been difficult to recruit. Office of Aging plans to step up marketing in Kohala in the next fiscal year. b. Build capacity of the Better Choices, Better Health — Ke Ola Pono Program in the Hilo and Kona districts. Conduct Lay Leader training in each district graduating 16 Lay Leaders. Three Big Island Master Trainers conducted Lay Leader update trainings in July and September. The training at Tutu's House in Waimea updated 5 Lay Leaders and the training at the ADRC in Hilo updated 8 Lay Leaders. Another statewide Master Trainer Training is being planned for FY 2015. Hawaii County has 5 individuals slated for this training. Enable older adults to remain in their homes with a high quality of life for as long as possible through the provision of home and community based services, including supports for caregivers thus preventing and/or delaying the need for institutional care. 1. Kupuna Care Program Services. These Home and Community Based Services include case management, adult day care, personal care, home -delivered meals, heavy chore, homemaker, transportation, and home modification. a. A minimum of 600 older adults (unduplicated count) received home and community-based services through the Kupuna Care Program. As a result, 70% of clients will remain in the home after three months of Kupuna Care services. Final Status Report on Program Objectives for FY 2013-14 AGING AGING For the fiscal year ending June 30, 2014, 426 older adults received home and community-based services through the Kupuna Care Program. Of the 273 discharged during this time period, 75% of clients remained in the home. b. A minimum of 125 older adults receive home modification services that enable them to live safely within their own homes. As a result, least 75% of the clients served will report that the home modification items allowed them to remain in their home by increasing safety, reducing caregiver stress, and reducing falls in the home. During the period from 07/01/13 to 06/30/14, the Home Modification Program provided 253 units of home modification items to improve in-home safety for 84 frail and vulnerable adults. 2. Caregiver Support: National Family Caregiver Support Program Trained individuals will assess caregiver needs, provide information and assistance that link caregivers to needed services, and provide follow-up as needed. a. A minimum of 100 caregivers receive information and assistance. As a result, at least 80% of requests for information and/or services will have immediate (within 7 days) contact with an assessor to begin the assessment process and identify caregiver needs. For the fiscal year ending June 30, 2014, 115 Caregivers received information and assistance. During the same period 84 received an assessment. b. Based on needs identified a minimum of 100 caregivers are provided respite, support group, and counseling services. For the fiscal year ending June 30, 2014, 132 caregivers were provided with these services. There were also 12 activities during the contracted year that served approximately 110 individuals. A Caregiver newsletter was also sent out monthly from April through June 2014 to approximately 400 individuals. 3. Transportation to enable older adults to access community services by providing transportation to/from congregate meal sites, medical and health related visits, grocery shopping and other community resources. a. A minimum of 350 older adults received transportation services to congregate meal sites and other community resources. 80% are satisfied with the serviced received. Final Status Report on Program Objectives for FY 2013-14 AGING AGING For the fiscal year ending June 30, 2014, a total of 236 older adults received non-governmental organization contracted transportation services. The contractor continues to provide transportation services and a review of the minimum adults to receive services will be adjusted to reflect the current needs. 4. Public Education will offer meaningful information about the services and benefits available to older adults and their caregivers living in Hawai'i County. a. A minimum of 4,200 householders, physician offices, and organizations receive the monthly publication called the Silver Bulletin. As a result, at least 75% report satisfaction with the information content, quality and relevance of the newsletter as well as usefulness of the newsletter regarding benefits and programs around Hawaii County. Every month, 4,200 copies of the Silver Bulletin newsletter were published and distributed to older individuals, caregivers, service provider agencies, and various organizations, both on and off of Hawaii Island, including government, health care, and public and private entities. Consumers indicated satisfaction with the content of the newsletter, which included information on aging programs, caregiver programs, and other programs and benefits for older individuals and family caregivers. Develop Hawai'i's Aging and Disability Resource Center (ADRC) to its fully functioning capacity to serve as a highly visible and trusted place where all persons regardless of age, income and disability can find information on the full range of long- term care support options. 1. Aging and Disability Resource Center (ADRC) Development Project a. The ADRC will provide information and assistance services to a minimum of 1150 of older adults and their caregivers (unduplicated). As a result at least 70% will be connected to appropriate services and resources. The ADRC has provided information and referral/assistance and options counseling for over 1,400 individuals and caregivers for older individuals in the period of July 1, 2013 — June 30, 2014. To date, 100% of survey respondents indicate that they were connected to appropriate services and .resources. b. On an annual basis, the surveys will be sent to participants to determine their level of satisfaction with services provided. 75% of seniors and their care givers will report satisfaction with services. Final Status Report on Program Objectives for FY 2013-14 AGING AGING 100% of survey respondents indicated that they were satisfied with the services that were provided to them via the ADRC. Ensure the rights of older adults and prevent their abuse, neglect and exploitation 1. Elder Abuse and Neglect Awareness to a minimum of 200 elders, their caregivers and professionals in the Aging Network increase their knowledge of and ability to act on elder abuse and neglect issues. The Legal Aid Society participated in ten events to enhance elder abuse and neglect awareness and educate elders, caregivers, and professionals in our community. 2. Legal Services a minimum of 300 individuals receive information about legal advice, counseling, and representation. As a result, 80% are linked to appropriate legal resources. For the fiscal year ending June 30, 2014, 340 individuals received services. 100% were linked to appropriate services. The Office of Aging will proceed with projections based on Area Plan on Aging and State Plan on Aging goals and objectives and anticipated revenues. Due to an unforeseen financial situation at the federal and state levels, all plans, goals, and objectives are contingent upon receipt of federal, state and county funds as anticipated and these budget projections are subject to change. Contracts to the Elderly Activities Division, Department of Parks & Recreation. Funds provided to the Elderly Activities Division are deposited directly to its respective accounts. Elderly Activities Division provides the following contracted services and reflects its own program objectives. • Congregate Meals • Training and Employment • Home -Delivered Meals • Nutrition Education • Outreach • Transportation • Volunteer Services Final Status Report on Program Objectives for FY 2013-14 AGING COMMITTEE ON PEOPLE WITH DISABILITIES 1. Continue to advise administration on issues facing people with disabilities. The committee drafted letters to the Mayor on the following issues: a. Request to increase prioritization for disability accessibility at Richardson Beach Park. b. Recommendations to Mayor based upon committee's meetings with the Police Department, Department of Public Works and Civil Defense. 2. Work with disabilities community to help improve education and public awareness. The committee continued efforts to access members and services of the disability community by providing notices of meeting dates through newspaper, email, phone, and website notices. Members of the committee are either people with disabilities or affiliated with agencies that serve people with disabilities. Information gathered at meetings was shared with their respective agencies or personal affiliations. 3. Continue to improve accessibility of County facilities and programs for people with disabilities. The committee invited the Police Department, Department of Public Works, and the Civil Defense Department to share about their services and explain how their services are designed to serve people with disabilities. The committee drafted letters regarding their recommendations to the Mayor for improving disability design and accessibility. In June, the committee met with Clayton Honma, Director, Hawaii County Department of Parks and Recreation to discuss its programs for people with disabilities and will be providing its recommendations to the Mayor. In April, Paige Delima, Chair woman, and Wesley Tanigawa, Vice -Chair attended the annual Pacific Rim International Conference on Disability and Diversity on Oahu. The conference served as a great chance to gain knowledge about disability programs, issues facing people with disabilities, and strategies for removing barriers and increasing opportunities for people with disabilities. Final Status Report on Program Objectives for FY 2013-14 DE---,-/,F/ENJSc.:)/E AGENCY CIVIL DEFENSE AGENCY CIVIL DEFENSE Continue the priority of working with all segments of the community in developing emergency -response plans. a. Work with the public sectors in hazard/risk awareness and response preparedness. Continue to review and update Police, Public Works, Fire, and Parks Standard Operating Guidelines (SOGs). This objective is ongoing and approximately thirty percent (30%) complete. Since August 2014, the HCCDA and its partner agencies have been engaged in a number of disaster and emergency events that have resulted in delays with meeting this objective. b. Continue to coordinate and participate in emergency preparedness exercises, drills and training. This objective is ongoing and presently being met. Planning activities continue with a number of scheduled statewide exercises to include Makani Pahili (annual hurricane exercise), Vigilant Guard 2015 (multi -agency National Guard disaster exercise), and others targeted for summer 2015. c. Continue to coordinate and participated in training for emergency response. With the current and ongoing emergencies, these real life events are providing opportunity to deploy and evaluate current response plans under actual conditions that cannot be replicated with training. Every opportunity is being taken to capitalize on these events with respect to the coordination of emergency response and recovery activities and actions. 2. Improve Civil Defense public notification systems. a. Expand the use of the mass notification system for other Departments in the County. This objective has been delayed due to other pressing events and emergencies however in the interim the HCCDA has been supporting the needs of its partner agencies with the use of the mass notification system to perform outreach and call out. For example, use of the system to assist the Department of Water Supply with customer notification of water system emergencies and restrictions; the support of the Fire Department with emergency recall of personnel for various emergencies. Six Month Progress Report on Program Objectives for FY 2014-15 CIVIL DEFENSE AGENCY CIVIL DEFENSE b. Continue growth and efficiency of the electronic/digital messaging notification system. Similar to the above objective, this target and objective is ongoing and every effort will be made to maximize the use of all messaging and notification systems to provide for optimal public information, notification, and warning outreach. The ultimate goal is to utilize current technologies to provide for comprehensive notification. 3. Develop electronic systems for more efficient communication with State Civil Defense, other emergency management partners, and County Departments. a. Identify and initiate the development and implementation of a common platform for electronic document collaboration. With recent disaster and emergency events, this objective has been highlighted with respect to maintaining situational awareness and a common operating picture as well as the process for submitting and tracking requests for information and assistance. Further it has become evident that with specific mission tasks such as damage assessments, the tools and processes for data and information collection and sharing may need to be modified based on field use and problem identification. For example, the with post hurricane Iselle damage assessments performed by Hawaii County using the MERCI software and product provided by State Civil Defense, it became apparent that the software had inherent limitations and application challenges that had a direct impact on the ability to collect, archive, and share data. Since that time and through collaboration between the County Department of Housing and State Civil Defense, modifications of the software are being made to support effective damage assessments. b. Integrate Social Media and other electronic communication platforms in order to leverage technological communication media opportunities. This objective has been initiated however is approximately twenty-five percent (25%) complete. Similar to all previous objectives, this project and endeavor has also been delayed due to the ongoing emergencies. Nevertheless, through collaboration with various County departments, the HCCDA has been able to disseminate information and post notifications on various social media sites and medium and as conditions allow, and more comprehensive social media information process and campaign will be made. Six Month Progress Report on Program Objectives for FY 2014-15 CIVIL DEFENSE AGENCY CIVIL DEFENSE 4. Continue to work with Department of Education, American Red Cross and State Civil Defense regarding new facilities being designated as emergency shelters, and proposed facility upgrades to expand our shelter program. With the recent events and emergencies, the actual deployment of shelter actions and activities has presented with opportunities to evaluate the current status, capabilities, and capacities of all resources and agencies. It became very evident that a complete and thorough shelter resource assessment is in order and additional resources are needed to meet the growing demands of shelter facilities. In addition, such facilities need to be assessed for critical operational needs such as power and backup power, water, medical support, etc. This project has been delayed due to the ongoing events however is in progress and estimated twenty percent (20%) complete. Continue to administer the Department of Homeland Security (DHS) Grant Program for the County of Hawaii as administered and directed by the State Civil Defense Agency and the State Department of Defense. Utilize Homeland Security funds to enhance the Emergency Operations Center (EOC), develop EOC continuity and contingency plans, develop programs to integrate social media into our operations and develop supply caches throughout the county in support of shelters and mass care initiative. This objective is on target at fifty percent (50%) completion. Grant program objectives and performance period compliance are being met and County departments and partner agencies continue to be engaged in the pursuit, acquisition, and management of the grant program funds. The DHS grant program has provided tremendous relief and assistance for a number of agencies and organizations within Hawaii County and has helped to provide an alternative funding mechanism to support critical needs with disaster event capability as well as to enhance day to day operational capability. 6. Continue to review and update tsunami evacuation maps, and provide updates to appropriate departments and agencies on an annual basis. This objective is on target and fifty percent (50%) complete. All maps have been updated in partnership with the University of Hawaii and common public outreach medium (phone books and websites) currently have published updated maps. The current maps were developed based on modeling of the five recent/historical tsunami events that impacted Hawaii. Presently, all counties are awaiting the release of new products from the University of Hilo regarding any special or unique tsunami event mapping that is targeted for release by summer 2015. Six Month Progress Report on Program Objectives for FY 2014-15 CIVIL DEFENSE AGENCY CIVIL DEFENSE 7. Identify and develop a siren installation, upgrade, repair, replacement, and preventative maintenance program in accordance and coordination with State Civil Defense CIP Funding plan and through private subdivision developers. This project is ongoing and controlled and managed by the State Civil Defense Agency. HCCDA continues to provide support and assistance with the development and expansion of the siren warning system. The State Siren System Modernization and Upgrade Projects are currently underway in Hawaii County with new and additional sirens being installed and activated as well as the transition from a radio signal activation system to a more reliable and inherently redundant satellite/cellular signal activation system. Six Month Progress Report on Program Objectives for FY 2014-15 CIVIL DEFENSE AGENCY CIVIL DEFENSE Continue the priority of working with all segments of the community in developing emergency -response plans. a. Work with the public sectors in hazard/risk awareness and response preparedness. Continue to review and update Police, Public Works, Fire, and Parks Standard Operating Guidelines (SOGs). This objective was fulfilled through the active engagement of public sector agencies and stakeholders as well as private and non-governmental organization (NGO) partners in the review and update of various hazard response plans and operating procedures. Through tabletop, functional, and full scale exercises as well as through the performance of after action review processes with actual events and incidents, this objective was achieved for the respective fiscal year. b. Continue to coordinate and participate in emergency preparedness exercises, drills and training. This objective was achieved through the active participation of the Hawaii County Civil Defense Agency (HCCDA) in a myriad of multi -agency exercises, drills, and training opportunities to include but not limited to: the Hilo Airport Triennial Exercise, a Tsunami evacuation exercise with the Keaukaha area schools and Hilo Airport, and the inaugural Puna Regional Emergency Preparedness (PREP) Fair, Makani Pahili Statewide Hurricane Preparedness Exercise, the annual multiagency Chemical, Biological, Radiological, Nuclear, and Explosives (CBRNE) response exercise with the 93rd Civil Support Team (CST). c. Continue to coordinate and participate in training for emergency response. This objective has been met for FY 2013/14. Training that had been coordinated and participated in include but not limited to: Incident Command System (ICS) 300 and 400 level training, Community Emergency Response Team (CERT) training, Incident Management Team (IMT) training, and National Weather Service "Skywarn" weather observation training. Final Status Report on Program Objectives for FY 2013-14 CIVIL DEFENSE AGENCY CIVIL DEFENSE 2. Improve Civil Defense public notification systems. a. Expand the use of the mass notification system for other Departments in the County. This objective has achieved an estimated 80% completion based on the completed purchase and deployment of a new mass notification system, on October 1, 2013. The system has demonstrated reliability, ease of deployment and messaging, significant capacity and capability, and versatility. However, due to other agency priorities and the need to insure the mass notification system databases are set up properly and include accurate subscriber or contact information and prior data sets have been imported and set up within the system parameters, the expanded use by other county agencies for their independent use of the tool has been postponed. b. Continue growth and efficiency of the electronic/digital messaging notification system. This objective will be a perpetual process based on changing technology and the development of new products to maximize information dissemination. Current systems are being utilized with great success however the full capabilities have not yet been evaluated and deployed based on other agency priorities. As stated, with the evolution of digital systems, effort will be made to utilize a variety of platforms to provide for the optimal and redundant messaging and public notification processes. 3. Develop electronic systems for more efficient communication with State Civil Defense, other emergency management partners, and County Departments. a. Identify and initiate the development and implementation of a common platform for electronic document collaboration. As stated in previous program budget reports, the common platform for digital information sharing and networking between the county civil defense agencies and the State Civil Defense is Web EOC. This platform has demonstrated effective information sharing and the tracking or processing of various incident management activities such as requests for assistance, resource tracking, and the posting of benchmark or highlight events and actions. The HCCDA is currently maintaining a commitment to utilizing Web EOC with all EOC activations to develop proficiency and effectiveness. To the extent that the HCCDA has received basic training on this tool and participated in the development of more effective and user friendly status boards and system tracking elements, this objective has been achieved. b. Integrate Social Media and other electronic communication platforms in order to leverage technological communication media opportunities. Final Status Report on Program Objectives for FY 2013-14 CIVIL DEFENSE AGENCY CIVIL DEFENSE This objective will also be a perpetual endeavor based on the need to "keep up with the times" as it refers to the evolution of various electronic or digital internet based communications as a means of sharing vital information with a very broad audience. The level of progress at the present time is limited due to the reliance and dependence on the Mayor's office and other county department staff for assistance with the posting of information on various social media websites to include Facebook, Twitter, etc. during EOC activations. However, based on the use of social media for civil defense notification and information dissemination during the 2013/14 FY, this objective was met. 4. Continue to work with Department of Education, American Red Cross and State Civil Defense regarding new facilities being designated as emergency shelters, and proposed facility upgrades to expand our shelter program. This objective was not achieved for FY 2013/14 due to conflicts in agency schedules and priority projects. At the close of the fiscal year it is estimated that this objective was 50% complete with the need to reassess and reevaluate designated DOE facilities that had previously been surveyed and which may have undergone renovations, hardening, and changes in facility use and which may impact sheltering operations. In addition and through the revision of existing state statutes (Act 111), the roles and responsibilities of shelter identification and establishment may require more direct control by the County. 5. Continue to administer the Department of Homeland Security Grant Program for the County of Hawai'i as administered and directed by the State Civil Defense Agency and the State Department of Defense. a. Utilize Homeland Security funds to enhance the Emergency Operations Center (EOC), develop EOC continuity and contingency plans, develop programs to integrate social media into our operations and develop supply caches throughout the county in support of shelters and mass care initiative. This objective reached 80% success with the effective utilization of Department of Homeland Security grant funds to address the aforementioned needs. The HCCDA will continue to work with the State Grant Program Coordinator to secure appropriate and necessary funds to support the missions of the HCCDA. Final Status Report on Program Objectives for FY 2013-14 CIVIL DEFENSE AGENCY CIVIL DEFENSE 6. Continue to review and update tsunami evacuation maps, and provide updates to appropriate departments and agencies on an annual basis. This objective had been completed. The Hawaii County Tsunami Evacuation Maps have been reviewed and updated. The review and update process involved multiple stakeholder organizations and departments providing critical information to insure effectiveness and clarity of the map products. Revised or updated public release maps were provided to the State Civil Defense for publication and have been incorporated in the two primary telephone directory products across the state. 7. Identify and develop a siren installation, upgrade, repair, replacement, and preventative maintenance program in accordance and coordination with State Civil Defense CIP Funding plan and through private subdivision developers. This objective attained an approximate ten percent (10%) success rate. This is an endeavor dependent upon other agencies and organizations (State CD and DAGS), and little can be done to expedite its progress. However, the HCCDA is committed to support the development and expansion of the current siren warning system to maximize coverage and capabilities. Final Status Report on Program Objectives for FY 2013-14 4 � ORP42�`PIlNI��I COUNSSEL CORPORATION COUNSEL LITIGATION DIVISION 1. Offer training opportunities to each litigator at least twice a year, to provide them with effective tools to effectively represent the County and its employees. On target to meet objective. 2. Continue to make litigation client friendly. The Litigation Division will contact all major County departments to schedule meetings to discuss ongoing cases, the scope of liability and methods to reduce the department's exposure to unnecessary risks. Not on target to meet objective. The litigation section is understaffed making it difficult to schedule face-to-face meetings with all major County departments. Instead, the litigators communicate with Department Directors on a case by case basis as the litigation progresses. 3. Responsibly monitor pending lawsuits by recommending settlement only when quantifiable justifications exist. On target to meet objective. Continue to pursue collection efforts aggressively and assist the Department of Environmental Management in revising policies and procedures in order to ensure accounts do not become substantially delinquent. In order to increase collections efforts, our office will seek permission to hire a collection agency to assist or office. A collection agency has the expertise in this area and generally, gets paid from proceeds they collect. As a result, they should act aggressively in collection matters and should increase the amount of money which is collected. Partially on target to meet objective. Our office has aggressively pursued collections and assisted the Department of Environmental Management in revising policies and procedures. However, efforts have not yet been made to retain a collection agency. Six Month Progress Report on Program Objectives for FY 2014-15 CORPORATION COUNSEL COUNSELING & DRAFTING DIVISION Review of documents. The Division will review and approve legal documents submitted by the various County departments and agencies promptly. This review will include a thorough analysis of potential legal exposure and liabilities. To the extent possible, 75% of legal documents shall be completed within 7 business days. On target to meet objective. Approximately 925 documents were approved with a timely completion rate of 96.90%. 2. Drafting documents and legislation. The Division will draft documents and legislation at the request of its County clients in a prompt manner. To the extent possible, 75% of requests shall be completed within 21 business days or less. Not yet on target to meet objective. Approximately 43 documents were drafted with a completion rate of 65.10°/x. Written Requests for a Legal Opinion. The Division will thoroughly research and draft legal opinions for its County clients in a prompt manner. To the extent possible, 75% of requests shall be completed within 21 business days or less. On target to meet objective. Approximately 78 legal opinions were drafted with a timely completion rate of 83.3%. 4. Miscellaneous Requests for Legal Assistance, including Long-term Projects. The Division will respond to departmental and agency requests for legal service that may not involve a formal written response or extensive legal research. These miscellaneous requests may also include long-term projects, which are time -and resource -consuming. For requests not requiring a formal written response or extensive research, to the extent possible, 50% of all requests shall be completed within 21 business days. On target to meet objective. Approximately 70 miscellaneous requests were received with a timely completion rate of 58.60%. In addition, approximately 567 requests for review and comment were received with a timely completion rate of 78.10%. 5. For long-term projects, to the extent possible, requests shall be completed within the time frame allocated for the project. On target to meet objective. Approximately 336 long-term projects were completed. Six Month Progress Report on Program Objectives for FY 2014-15 2 CORPORATION COUNSEL COUNSELING & DRAFTING DIVISION 6. Training for County Officers and Employees, and Board and Commission Members. The Office of the Corporation Counsel will conduct ongoing training for at least 500 County officers and employees, and substantive Boards and Commissions to prevent procedural and substantive errors, including recall training as requested by our County clients. Each attorney will provide at least one training. Not yet on target to meet objective. Training was provided to approximately 66 County officers and employees. Due to a variety of factors, including short staffing and personnel changes, training efforts were not prioritized. However, the office intends on providing more training opportunities over the next six months. 7. Risk Management/Mitigation. The Division will continue to work with their respective clients in risk management activities, in conjunction with the County's risk manager. On target to meet objective. The division, in conjunction with the risk manager as appropriate, works to provide proactive assistance to client departments. Six Month Progress Report on Program Objectives for FY 2014-15 CORPORATION COUNSEL BOARD OF ETHICS 1. Review all petitions and requests for opinions in a prompt manner. On target to meet objective. For the first six months of Fiscal Year 2014-2015, the Board of Ethics received one request for opinion. In that time period, the following occurred: - Decisions were rendered on five requests (including four from FY2013-2014). - One request filed in FY2013-2014 was withdrawn. - One request has been continued until further notice, as the Board is not able make quorum until a new Board member is appointed. Six Month Progress Report on Program Objectives for FY 2014-15 CORPORATION COUNSEL COST OF GOVERNMENT Examine and investigate the organizations and methods of operations of all County departments, commissions, boards, offices and other instrumentalities of all branches of the County government and determines and recommends changes, if any, by the Charter -imposed deadline. The Cost of Government Commission had its first meeting on February 20, 2014. From July 1st through December 2014, the Commission diligently worked toward meeting its obligations under the Hawaii County Charter §5-2.2. The final report is due in January 2015, and the Commission is on target to meet that deadline. Six Month Progress Report on Program Objectives for FY 2014-15 CORPORATION COUNSEL LITIGATION DIVISION 1. Offer training opportunities to each litigator at least twice a year, to provide them with effective tools to effectively represent the County and its employees. Objective met. Despite the budgetary limitations that prevented the litigators from attending the same training opportunities as afforded their counterparts in the private sector, the attorneys were able to attend training which was offered in Hawaii. 2. Continue to make litigation client friendly. The Litigation Division will contact all major County departments to schedule meetings to discuss ongoing cases, the scope of liability and methods to reduce the department's exposure to unnecessary risks. Objective not met. No meetings were scheduled. Although separate meetings with each department were not scheduled, each litigator kept the client informed of the significant developments of each case. The litigation section continues to be understaffed, making it difficult to find the necessary time to schedule meetings with all departments. 3. Responsibly monitor pending lawsuits by recommending settlement only when quantifiable justifications exist. Objective met. Four major lawsuits were settled for a total of $73,950. Our office also obtained dismissals in nine cases. The total amount demanded in these cases exceeded $10.2 million. 4. Explore the desirability and possibility of obtaining office space at West Hawaii. Civic Center, for conducting depositions and/or doing other work while in Kona. Office is working with the Managing Director to locate a dedicated office space with locked doors and the necessary size. A potential space has been identified. Final Status Report on Program Objectives for FY 2013-14 CORPORATION COUNSEL COUNSELING & DRAFTING DIVISION 1. Review of documents. The Division will review and approve legal documents submitted by the various County departments and agencies promptly. This review will include a thorough analysis of potential legal exposure and liabilities. To the extent possible, 75% of legal documents shall be completed within 7 business days. Objective met. Approximately 1,654 documents were reviewed for approval with a timely completion rate of 96.7%. 2. Drafting documents and legislation. The Division will draft documents and legislation at the request of its County clients in a prompt manner. To the extent possible, 75% of requests shall be completed within 21 business days or less. Objective met. Approximately 76 documents were drafted with a timely completion rate of 75%. 3. Written Requests for a Legal Opinion. The Division will thoroughly research and draft legal opinions for its County clients in a prompt manner. To the extent possible, 75% of requests shall be completed within 21 business days or less. Objective met. Approximately 330 requests for a legal opinion were received with a timely completion rate of 86.7 %. 4. Miscellaneous Requests for Legal Assistance, including Long-term Projects. The Division will respond to departmental and agency requests for legal service that may not involve a formal written response or extensive legal research. These miscellaneous requests may also include long-term projects, which are time -and resource -consuming. For requests not requiring a formal written response or extensive research, to the extent possible, 50% of all requests shall be completed within 21 business days. For long-term projects, to the extent possible, requests shall be completed within the time frame allocated for the project. Objective met. Final Status Report on Program Objectives for FY 2013-14 CORPORATION COUNSEL COUNSELING & DRAFTING DIVISION Approximately 250 miscellaneous requests for legal advice were received with a timely completion rate of 63.6%. Approximately 957 requests to review and comment on various matters were received with a timely completion rate of 78.1%. Approximately 296 long terms projects were received during this period. Additionally, the attorneys attended 782 meetings on various matters (including Board and Commission meetings) during this time period. Training for County Officers and Employees, and Board and Commission Members. The Office of the Corporation Counsel will conduct ongoing training for at least 500 County officers and employees, and substantive Boards and Commissions to prevent procedural and substantive errors, including recall training as requested by our County clients. Each attorney will provide at least one training. Objective met. Approximately 676 county officers and employees were provided training on various matters during this period in Hilo and Kona 6. Risk Management/Mitigation. The Division will continue to work with their respective clients in risk management activities, in conjunction with the County's risk manager. Objective met. Attorneys worked with client departments to proactively address and mitigate liability. When appropriate, the Risk Manager was informed of liability concerns for the initiation of an advisory or program, or for other necessary follow-up. Final Status Report on Program Objectives for FY 2013-14 CORPORATION COUNSEL BOARD OF ETHICS 1. Review all petitions and requests for opinions in a prompt manner. For the Fiscal Year 2013-2014, the Board of Ethics received seventeen petitions. In that time period, the following occurred: - Decisions were rendered on fourteen petitions. - Two petitions were withdrawn. Final Status Report on Program Objectives for FY 2013-14 CORPORATION COUNSEL COST OF GOVERNMENT Examine and investigate the organizations and methods of operations of all County departments, commissions, boards, offices and other instrumentalities of all branches of the County government and determines and recommends changes, if any, by the Charter -imposed deadline. The Cost of Government Commission had its first meeting on February 20, 2014. For the remainder of the Fiscal Year 2013-2014, the Commission worked toward meeting its obligations under the Hawaii County Charter §5-2.2. The final report is due in January 2015. Final Status Report on Progam Objectives for FY 2013-14 4 COUNTY COUNCIL coumrY CLE-1/,RK COUNTY COUNCIL/CLERK COUNCIL/CLERK Clerk's Office - Council and Committee Services Section 1. Fulfill legal notice requirements for all Council and Committee meetings, including the preparation of meeting agendas and posting and publication of meeting notices. Objective is being achieved. 2. Provide an accurate reflection of Council and Committee meetings and votes taken by preparing minutes of each meeting in accordance with law and by entering same into the Council Records System. Objective is not being achieved. 3. Prepare DVD copies of videotaped Council and Committee meetings as requested by the public, departments, and elected officials. Objective is being achieved. 4. Provide copies and access to Council records and Clerk documents upon request by the public, departments, and elected officials in a timely manner and as required by law. Objective is being achieved. 5. Provide ongoing support to the public with the retrieval of documents and information from the Council's Record System available on the Clerk -Council web page. Objective is being achieved. 6. Assist elected officials and the public to achieve meaningful and effective participation in the local legislative process. Objective is being achieved. Support Services Division 1. Process all documents submitted by departments for reproduction within two business days, unless job request is extremely large. Objective is being achieved. To date, 1,531,859 black/white copies and 149,792 color copies were made. Six Month Progress Report on Program Objectives for FY 2014-15 COUNTY COUNCIL/CLERK COUNCIL/CLERK 2. Process all pieces of outgoing postal and interdepartmental mail collected or submitted by departments no later than 2:30 p.m. on the same business day. Objective is being achieved. To date, 159,359 pieces of mail were posted. 3. Distribute incoming mail within two hours from receipt. This includes distribution and pick up of mail and interdepartmental envelopes to various County Offices located in Hilo proper. Objective is being achieved. 4. Assist departments in complying with USPS regulations. Objective is being achieved. Legislative Research Branch (LRB) 1. Prepare semi-annual supplements to the County Code for distribution within eight weeks of receipt of final adopted ordinances pursuant to Hawaii County Code, Section 2-153. Objective is being achieved. Supplement 18 to the Hawaii County Code was published and submitted for distribution in July 2014. 2. Complete review of legislation initiated by a Council Member as to its proper form within two weeks of receipt. Complex legislation may require a longer review period. Objective is being achieved. LRB reviewed 111 resolutions and 15 bills between July 1, 2014, and December 31, 2014. Additionally, LRB reviewed 15 proposed amendments to legislation on Council and Committee agendas. Provide support to the administration, as requested and time permitting, with drafting, analysis and research services. Objective is being achieved. All requests for drafting, analysis and research were responded to in a timely manner. 4. Draft ballot questions for any proposed amendments to the Hawaii County Charter to be placed on the 2014 General Election ballot. Objective achieved. There was one Charter amendment on the ballot relating to the term of appointment for the County Clerk. Six Month Progress Report on Program Objectives for FY 2014-15 COUNTY COUNCIL/CLERK COUNCIL/CLERK Monitor Council and Committee meetings to provide research and advisory support for decision -makers on proposed legislative initiatives and assist the Clerk and Council with the interpretation and implementation of Council Rules and general parliamentary procedure. Objective is being achieved. An LRB staff member remained on-site and monitored all Council and Committee meetings, providing requested support until the adjournment of each meeting. 6. Prepare the annual report for the Council -Clerk's Office within designated timelines. Objective achieved. The annual report for the Office of the County Clerk and Hawaii County Council was completed and submitted in a timely manner. 7. Update the Council -Clerk's website to include revisions to the Hawaii County Code in the interim between supplements, revisions to the Hawaii County Charter pursuant to the 2014 General Election, Operating and CIP budgets for the upcoming fiscal year, new or amended Council Rules of Procedure and Organization, and other miscellaneous internet maintenance duties. Objective is being achieved. The Hawaii County Code was updated in a timely manner, as soon as ordinances became available to the LRB. The operational and capital budgets were posted upon becoming ordinances. The Rules of Procedure and Organization of the Council of the County of Hawaii were updated after each duly approved amendment by the Council. 8. Perform all other miscellaneous duties that may be assigned by the County Clerk. Objective is being achieved. FY 14-15 include an analysis of the fiscal year budget for the Clerk/Council, proofreading materials for Supplement 18 to the Hawaii County Code, and providing the final status for FY 13-14 program objectives, as requested by the Department of Finance. Six Month Progress Report on Program Objectives for FY 2014-15 COUNTY COUNCIL/CLERK ELECTIONS DIVISION 1. To encourage voter participation by doing a mass mail -out of Permanent Absentee Applications to registered voters. Objective achieved. 2. To increase ballot access for all voters at the Absentee Walk -In voting sites. Objective achieved. 3. To increase voter education by expanding the Young Voter Registration Program to middle school grades. Objective is being achieved. 4. To provide election information and to increase voter registration by working with the university campuses with voter registration drives. Objective achieved. Six Month Progress Report on Program Objectives for FY 2014-15 4 COUNTY COUNCIL/CLERK COUNCIL/CLERK Clerk's Office -Council and Committee Services Section 1. Fulfill legal notice requirements for all Council and Committee meetings, including preparation of meeting agendas and posting and publication of meeting notices. Objective achieved. 2. Provide an accurate reflection of Council and Committee meetings and votes taken by preparing minutes of each meeting in accordance with law and by entering same into the Council Records System. Objective is not being achieved. 3. Prepare DVD copies of videotaped Council and Committee meetings as requested by the public, departments, and elected officials. Objective achieved; 546 DVD copies were made. 4. Provide copies and access to Council records and Clerk documents upon request by the public, departments, and elected officials in a timely manner and as required by law. Objective achieved. 5. Provide ongoing support to the public with the retrieval of documents and information from the Council Records System available on the Clerk -Council web page. Objective achieved. 6. Assist the elected officials and the public to achieve meaningful and effective participation in the local legislative process. Objective achieved. Support Services Division 1. Process all documents submitted by departments for reproduction within two business days. Objective achieved. Besides hard copies, we are able to receive documents through the computer and by CD/DVD or jump drive. In FY 2013-2014, 3,659,617 black and white copies and 298,663 color copies were made. Final Status Report on Program Objectives for FY 2013-14 COUNTY COUNCIL/CLERK COUNCIL/CLERK 2. Process all pieces of outgoing postal and interdepartmental mail delivered by departments no later than 2:30 p.m. within the same business day. Objective achieved. In FY 2013-2014, 312,638 pieces of mail of various weights and sizes were posted. 3. Distribute incoming mail delivered to 25 Aupuni Street, Suite 1008, within two hours from receipt. This includes distribution and pick up of mail and interdepartmental envelopes to various County offices located in Hilo proper. Objective achieved. 4. Assist departments in complying with USPS regulations. Objective achieved. Legislative Research Branch (LRB) 1. Prepare semi-annual supplements to the County Code for distribution within eight weeks of receipt of final adopted ordinances, pursuant to Hawaii County Code, Section 2-153. Objective achieved. Supplements 16 and 17 to the Hawaii County Code were published and submitted for distribution. 2. Complete review of legislation initiated by a Council Member as to its proper form within two weeks of receipt. Complex legislation may require a longer review period. Objective achieved. LRB reviewed 202 resolutions, 38 bills, and 93 proposed amendments to legislation on Council and Committee agendas. 3. Provide support to the administration, as requested and time permitting, with drafting, analysis, and research services. Objective achieved. All requests for drafting, analysis, and research were responded to in a timely manner. 4. Monitor Council and Committee meetings to provide research and advisory support for decision -makers on proposed legislative initiatives. Objective achieved. An LRB staff member remained on-site and monitored all Council and Committee meetings, providing requested support until the adjournment of each meeting. Final Status Report on Program Objectives for FY 2013-14 COUNTY COUNCIL/CLERK COUNCIL/CLERK 5. Prepare the annual report for the Council -Clerk's Office within designated timelines. Objective achieved. The annual report for the Office of the County Clerk and Hawaii County Council was completed and submitted in a timely manner. 6. Update the Council -Clerk's website to include revisions to the Hawaii County Code in the interim between supplements, Operating and CIP budgets for the upcoming fiscal year, new or amended Council Rules of Procedure and Organization, and other miscellaneous internet maintenance duties. Objective achieved. The Hawai`i_County Code was updated in a timely manner, as soon as ordinances became available to the LRB. The operational and capital budgets were posted upon becoming ordinances. The Council Rules of Procedure and Organization were updated after each duly approved amendment by the Council. 7. Perform all other miscellaneous duties that may be assigned by the County Clerk. Objective achieved. LRB assisted with the recruitment for the vacant Legislative Auditor position; updated the informational brochure titled Your County Government, which included printing and distributing over 500 copies; participated as members of interview panels for vacant civil service positions in the County Clerk's Office; provided technical assistance for the Council's budget procedures, including preparation of a budget timeline/schedule, review and preparation of proposed amendments to the capital and operating budget bills, and preparation and transmittal of amended drafts of both budgets; and coordinated a training seminar on the procedures of the Hawaii State Legislature and how to efficiently and effectively utilize its website. Final Status Report on Program Objectives for FY 2013-14 COUNTY COUNCIL/CLERK ELECTIONS DIVISION 1. To encourage voter participation by doing a mass mail -out of Permanent Absentee Applications to registered voters. Objective achieved. This will be an ongoing project during election years. 2. To increase ballot access for all voters at the Absentee Walk -In voting sites. Objective achieved by having all ballots available at all absentee walk-in sites. 3. To increase voter education by expanding the Young Voter Registration Program to middle school grades. Objective is being met. 4. To provide election information and to increase voter registration by working with the university campuses with voter registration drives. Objective achieved by conducting voter registration and educational presentations at the University of Hawaii campuses in Hilo and Kona. Final Status Report on Program Objectives for FY 2013-14 4 COUNW PHYSSICIANISca' COUNTY PHYSICIANS COUNTY PHYSICIANS 1. Continue to serve the County diligently as in the past. ONGOING. Six Month Progress Report on Program Objectives for FY 2014-15 COUNTY PHYSICIANS COUNTY PHYSICIANS 1. Continue to serve the County diligently as in the past. This is ongoing. Final Status Report on Program Objectives for FY 2013-14 ELDDERL.Y A CTIVITIES:zi ELDERLY ACTIVITIES COORDINATED SERVICES UNIT The CSE staff will strive to promote maximum independence, optimum health, personal dignity and self -enrichment by: 1. Provide Information and Assistance Services to 3,500 older adults. Served 2,398 or 69% of the established objective of 3,500. (HCOA still currently not inputting I & A units). 2. Provide Outreach Services to 900 adults. Served 656 seniors or 73% of the established objective of 900 older adults. 3. Provide Transportation Services to 1,000 older adults and accomplishing 37,000 trips annually. Provided Transportation services for 814 seniors or 81% of the established objectives of 1,000 older adults and completed 17,054 trips or 46% of the 37,000 trips annually. 4. Provide Transportation Services to 60 individuals less than 60 years of age with disabilities and accomplishing 900 trips annually. Provided Transportation services for 32 individuals under 60 years of age or 53% of the established objective of 60 individuals & completed 707 trips or 79% of the 900 trips annually. 5. Provide and complete 2,000 Referrals. Completed 687 referrals or 34% of the established objective of 2,000. 6. Provide individuals with disabilities/older adults with 5,000 hours of chore services annually. CSE provided 3,810 hours or 76% of the established objective of 5,000 annual hours of chore service to individuals with disabilities/older adults. Six Month Progress Report on Program Objectives for FY 2014-15 ELDERLY ACTIVITIES RETIRED AND SENIOR VOLUNTEER PROGRAM Enhance the overall quality of life, i.e., maximum independence, optimum health, personal dignity, and self -enrichment of persons 55 years and older by: Provide diverse and meaningful volunteer opportunities to 1,120 persons 55 years and older. 909 RSVP volunteers served in volunteer assignments. 2. Assist significantly in meeting community needs by providing 130,000 hours of volunteer service in a minimum of 140 volunteer stations. RSVP volunteers provided 44,507 hours of volunteer service through 110 volunteer stations. 3. Provide 200 volunteers to assist in Food Basket's Senior Farmers' Market Nutrition Program. 166 RSVP volunteers assisted in Food Basket's Senior Farmers' Market Nutrition Program. 4. Provide 30 volunteers to assist the Blood Bank of Hawai'i at 6 community blood drives. Objective achieved. 45 volunteers served in the Blood Bank of Hawaii Community Blood Drives. Six Month Progress Report on Program Objectives for FY 2014-15 ELDERLY ACTIVITIES NUTRITION PROGRAM Congregate Nutrition Services 1. To provide 62,000 nutritious meals, each containing 1/3 of the U.S. RDA, to 900 older individuals, aged 60 and older, at fifteen congregate nutrition sites throughout Hawai'i County by June 30, 2015. As of December 31, 2014, there were 29,846 congregate meals served to 856 seniors. This is 48% of our objective for congregate meals and 95% of our objective for seniors served at congregate sites. Home Delivered Meal Service (Meals on Wheels) To deliver 60,000 nutritious meals, each containing 1/3 of the U.S. RDA, to 300 frail, homebound older individuals, aged 60 and older, throughout Hawaii County by June 30, 2015. As of December 31, 2014 there were 32,922 "Meals on Wheels" delivered to the homes of 262 homebound seniors. This is 55% of our objective for home delivered meals and 87% of our objective for seniors served. Six Month Progress Report on Program Objectives for FY 2014-15 ELDERLY ACTIVITIES SENIOR COMMUNITY SERVICES EMPLOYMENT 1. Place 5 enrollees into unsubsidized jobs by FY's end. As of 12/31/14, 3 participants have been placed into unsubsidized jobs. 2. Provide services to a cumulative total of 39 enrollees by FY's end. As of 12/31/14, provided services to a cumulative total of 55 participants. 3. Visit each enrollee at his/her work site twice a year. Conduct 50 work site visits by FY's end. As of 12/31/14, conducted 43 work site visits. Six Month Progress Report on Program Objectives for FY 2014-15 4 ELDERLY ACTIVITIES COORDINATED SERVICES UNIT The CSE staff will strive to promote maximum independence, optimum health, personal dignity and self -enrichment by: 1. Providing Information and Assistance Services to 3,500 older adults. Objective achieved. Served 3,774 or 108% of the established objective of 3,500. (HCOA still currently not inputting I&A units) 2. Providing Outreach Services to 900 adults. Objective achieved. Served 937 seniors or 104% of the established objective of 900 older adults. 3. Providing Transportation Services to 1,000 older adults and accomplishing 34,000 trips annually. Objective achieved. Provided Transportation services for 1,164 seniors or 116% of the established objectives of 1,000 older adults and completed 40,138 trips or 118% of the 34,000 trips annually. 4. Providing Transportation Services to 40 individuals less than 60 years of age with disabilities and accomplishing 600 trips annually. Objective achieved. Provided Transportation services for 56 individuals under 60 yrs. of age or 140% of the established objective of 40 individuals & completed 1,346 trips or 224% of the 600 trips annually. 5. Providing and completing 2,000 Referrals. Objective achieved. Completed 2,206 referrals or 110% of the established objective of 2,000. 6. Providing individuals with disabilities/older adults with 290 monthly hours of chore services annually. Objective achieved. Provided 5,578 hours or 160% of the established objective of 3,480 annual hours of chore service to individuals with disabilities/older adults. Final Status Report on Program Objectives for FY 2013-14 ELDERLY ACTIVITIES RETIRED AND SENIOR VOLUNTEER PROGRAM Enhance the overall quality of life, i.e., maximum independence, optimum health, personal dignity, and self -enrichment of persons 55 years and older by: Providing diverse and meaningful volunteer opportunities to 1,200 persons 55 years and older. Objective achieved. 1,406 RSVP volunteers served in volunteer assignments. 2. Assisting significantly in meeting community needs by providing 140,000 hours of volunteer service in a minimum of 150 volunteer stations. RSVP volunteers provided 110,649 hours of volunteer service through 158 volunteer stations. 3. Providing 125 volunteers to assist in Food Basket's Senior Farmers' Market Nutrition Program. Objective achieved. RSVP volunteers provided 5,445 hours of volunteer service through 262 volunteers. 4. Providing 30 volunteers to assist the Blood Bank of Hawai'i at 4 community blood drives. Objective achieved. 50 volunteers served in the Blood Bank of Hawaii Community Blood Drives. Final Status Report on Program Objectives for FY 2013-14 ELDERLY ACTIVITIES NUTRITION PROGRAM Congregate Nutrition Services 1. To provide 62,000 nutritious meals, each containing 1/3 of the U.S. RDA, to 900 older individuals, aged 60 and older, at fifteen congregate nutrition sites throughout Hawai'i County by June 30, 2014. Objective achieved. As of June 30, 2014, there were 65,704 congregate meals served to 1,073 seniors. This is 106% of our objective for congregate meals and 119% of our objective for seniors served at congregate sites. Home Delivered Meal Service (Meals on Wheels) To deliver 60,000 nutritious meals, each containing 1/3 of the U.S. RDA, to 300 frail, homebound older individuals, aged 60 and older, throughout Hawaii County by June 30, 2014. Objective achieved. As of June 30, 2014 there were 63,017 "Meals on Wheels" delivered to the homes of 347 homebound seniors. This is 105% of our objective for home delivered meals and 116% of our objective for seniors served. Final Status Report on Program Objectives for FY 2013-14 ELDERLY ACTIVITIES SENIOR COMMUNITY SERVICES EMPLOYMENT 1. Place 5 enrollees into unsubsidized jobs by FY's end. Objective achieved. 6 participants have been placed into unsubsidized jobs. 2. Provide services to a cumulative total of 41 enrollees by FY's end. Objective achieved. Provided services to a cumulative total of 64 participants. 3. Visit each enrollee at his/her work site twice a year. Conduct 50 work site visits by FY's end. Objective achieved. Conducted 65 work site visits. Final Status Report on Program Objectives for FY 2013-14 7 ENVIRONMENTAL MANAGEMENT ENVIRONMENTAL MANAGEMENT ADMINISTRATION 1. Establish sewer fee rates at a level to cover expenses of operations, repairs and maintenance, and replacements. Sewer fee rates are not adequate to cover all planned expenses of operations, repairs and maintenance. The last sewer fee rate increase was in 2002 and current rates have not kept up with the increasing cost of operation, repair and maintenance of equipment and infrastructure that continues to deteriorate over time due to age. We have procured a consultant who is assisting in revenue requirement analysis, an updated user fee rate and schedule of increases. The consultant is tasked with assisting the department in presenting to Council and the community the request for a sewer rate increase. 2. Maintain vehicle disposal fee system to assure financial self-sufficiency for Vehicle Disposal program. The Vehicle Disposal Fund and the fees collected with the annual registration of vehicles are expected to be sufficient to maintain current operating expenses in FY14-15. Evaluate current recycling programs to assess the feasibility of performing various programs in-house. This effort will be ongoing and depends upon Division budget. The challenge will be continuing service while transitioning a program to in-house. 4. Improve productivity and efficiency through additional training and cross training. Continued the process of updating and/or documenting the various tasks each position performs as well as the processes and procedures associated with those tasks. Better documentation will assist with the training of new personnel and the cross training of existing staff. 5. Continually work to strengthen and standardize the language in our contracts. Continued to work to strengthen and standardize language in our contracts through careful review and consultation with the Purchasing Division and Corporation Counsel. 6. Improve the status of Wastewater accounts receivable. Reduce the average number of days in receivables to 90 days which represents a 10% decrease from the FY12-13 actual of 100 days. Reduce the percentage of balances over 90 days past due to 52% of total receivables, which represents a 10% decrease from the FYI 2-13 actual of 58%. Six Month Progress Report on Program Objectives for FY 2014-15 ENVIRONMENTAL MANAGEMENT ADMINISTRATION The average number of days in receivables for Wastewater has decreased to 88 days and the percentage of balances over 90 days past due has decreased to 54%. Ordinance No. 14-136 was passed by the County Council and provides authorization for the Department of Water Supply (DWS) to shut-off water for non-payment of sewer fees after the effective date of December 31, 2015. This ordinance will provide significant leverage in the ability to collect sewer fees. The Department is continuing to work with the DWS to implement water shut- off for non-payment of sewer fees when the ordinance goes into effect. We continue to work towards reducing the past due receivables by reviewing debt collection policies and other opportunities to further reduce outstanding balances. 7. Improve the status of Solid Waste accounts receivable. Reduce the average number of days in receivables to 104 days which represents a 10% decrease from the FYI 2- 13 actual of 116 days. Reduce the percentage of balances over 90 days past due to 50% of total receivables, which represents a 10% decrease from the FY12-13 actual of 56%. The average number of days in receivables for Solid Waste has decreased to 73 days. The percentage of balances over 90 days past due has decreased to 38%. We have received judgments from lawsuits initiated by the Office of the Corporation Counsel. Delinquent customers are being denied access to the landfills after proper notification. We have revised the disposal permit procedures and are reviewing possible code changes that will help to improve collections. The Department continues to work towards reducing the past due receivables by reviewing debt collection policies, procedures, and other opportunities to further reduce outstanding balances. Six Month Progress Report on Program Objectives for FY 2014-15 ENVIRONMENTAL MANAGEMENT ADMINISTRATION Establish sewer fee rates at a level to cover expenses of operations, repairs and maintenance, and replacements. Sewer fee rates are not adequate to cover all planned expenses of operations, repairs and maintenance. The last sewer fee rate increase was in 2002 and current rates have not kept up with the increasing cost of operation, repair and maintenance of equipment and infrastructure that continues to deteriorate over time due to age. We have procured a consultant who is assisting in revenue requirement analysis, an updated user fee rate and schedule of increases. The consultant is tasked with assisting the department in presenting to Council and the community the request for a sewer rate increase. 2. Maintain vehicle disposal fee system to assure financial self-sufficiency for Vehicle Disposal program: The Vehicle Disposal Fund and the fees collected with the annual registration of vehicles were sufficient to maintain current operating expenses in FY2013-14. 3. Evaluate current recycling programs to assess the feasibility of performing various programs in-house. This effort will be ongoing and depends upon Division budget. The challenge will be continuing service while transitioning a program to in-house. 4. Improve productivity and efficiency through additional training and cross training. Continued the process of updating and/or documenting the various tasks each position performs as well as the processes and procedures associated with those tasks. Better documentation will assist with the training of new personnel and the cross training of existing staff. 5. Continually work to strengthen and standardize the language in our contracts. Continued to work to strengthen and standardize language in our contracts through careful review and consultation with the Purchasing Division and Corporation Counsel. Final Status Report on Program Objectives for FY 2013-14 ENVIRONMENTAL MANAGEMENT ADMINISTRATION 6. Improve the status of Wastewater accounts receivable. Reduce the average number of days in receivables to 90 days which represents a 10% decrease from the FYI 1-12 actual of 100 days. Reduce the percentage of balances over 90 days past due to 52% of total receivables, which represents a 10% decrease from the FY11-12 actual of 58%. The average number of days in receivables for Wastewater has decreased to 90 days and the percentage of balances over 90 days past due has remained at 58%. The Department is continuing discussions with the Department of Water Supply (DWS) to pursue water shut-off for non-payment of sewer fees which would provide significant leverage in the ability to collect sewer fees. A bill is before the County Council that would authorize the DWS to shut-off water for non- payment of sewer fees. We continue to work towards reducing the past due receivables by reviewing debt collection policies and other opportunities to further reduce outstanding balances. 7. Improve the status of Solid Waste accounts receivable. Reduce the average number of days in receivables to 109 days which represents a 10% decrease from the FYI I- 12 actual of 121 days. Reduce the percentage of balances over 90 days past due to 59% of total receivables, which represents a 10% decrease from the FY11-12 actual of 66%. The average number of days in receivables for Solid Waste has decreased to 92 days. The percentage of balances over 90 days past due has decreased to 39%. We have received judgments from lawsuits initiated by the Office of the Corporation Counsel. Delinquent customers are being denied access to the landfills after proper notification. We have revised the disposal permit procedures and are reviewing possible code changes that will help to improve collections. The Department continues to work towards reducing the past due receivables by reviewing debt collection policies, procedures, and other opportunities to further reduce outstanding balances. Final Status Report on Program Objectives for FY 2013-14 8 0 3 FINANCE FINANCE ADMINISTRATION/BUDGET Administration 1. Conduct three training sessions for county financial personnel. Desired outcome is to provide a training media for financial support staff. Five training sessions were conducted to date. Purchasing conducted four training sessions to introduce the updated Purchasing Manual and another training was held to provide accounts and procurement updates and instructions for the preparation of the fiscal year 2015-2016 budget. In addition, there have been a variety of one on one trainings with many of the departments. 2. Maintain interaction and education for the public by participating in community meetings and by conducting workshops on the various finance areas, including budget, purchasing and real property tax related areas. Five such workshops and meetings were conducted in the first half of the fiscal year. The focus was on various finance topics including accounting, budget and real property tax. 3. Conduct informational sessions or distribute instructive materials to division managers, supervisors and/or staff at least four times per year, covering new or changing regulations, rules and procedures that affect employee relations or benefits. Sixteen such training sessions or distribution of instructive materials were completed during the first half of the fiscal year. 4. Refer procurement protests to Corporation Counsel within three working days of receipt. There was one protest filed during the first half of the fiscal year. We met the deadline as noted above. Six Month Progress Report on Program Objectives for FY 2014-15 FINANCE ADMINISTRATION/BUDGET Budeet 1. Prepare transmittal letters, resolutions, and/or bills for the appropriate approvals and signatures for all fully -completed requests for council action received three days prior to the County Council's submittal deadlines. All of the 84 request for council action forms received from departments/ agencies were processed and forwarded to the Finance Director and County Clerk in a timely manner (provided that all necessary departmental information was provided). 2. Provide guidance and assistance to departments/agencies to ensure the fiscal responsibility and accountability in developing the operating budget. On September 12, 2014, the kickoff meeting for the FY2015-16 budget was held for budget liaisons and/or fiscal staffs of County departments and agencies. Ongoing assistance to the departments/agencies is provided as needed. Six Month Progress Report on Program Objectives for FY 2014-15 2 FINANCE ACCOUNTS 1. Close FY 2013-14 books and issue final June 30 Budget Status Report by October 15, 2014, and determine the General Fund's fund balance by September 30, 2014. The FY 2013-14 books were closed on November 17, 2014 and the final June 30 Budget Status Report was issued on November 25, 2014. The General Fund's fund balance was determined on October 15, 2014. 2. Obtain Certificate of Achievement for Excellence in Financial Reporting from the Government Finance Officers Association (GFOA) for the County's June 30, 2014 Comprehensive Annual Financial Report. Certificate of Achievement is in the process of being obtained. 3. Close the books and have the monthly budget status reports available in FRESH within ten working days after the end of the month or close of the previous month, whichever is later, except for June, July, August, September and October. The prior fiscal year was officially closed on November 17, 2014 and we then began closing the months in Fiscal Year 2015. We anticipate being able to meet this objective beginning with the March 2015 closing. 4. Support the FRESH (Financial and Resource Enterprise Software for Hawaii County) system accounts payable, general ledger and payroll modules. This includes maintaining and keeping abreast of changes to the current modules that Accounts is responsible for, as well as, helping users and providing training when necessary. Support is being provided on a continuous basis. Ensure that all claim payments made are proper and legal by pre -auditing 100% of payment requests for accuracy and propriety, returning items that are not accurate or proper to departments for correction. 100% of payment requests are being pre -audited. 6. Provide certificate of the availability of funds on County contracts within three working days of the contract's submission to Accounts Division. Certifications are being provided within the necessary timeframe. Six Month Progress Report on Program Objectives for FY 2014-15 FINANCE ACCOUNTS 7. Pay vendors promptly by issuing all warrants for claims within seven working days of the receipt of the invoice by Accounts Division. All warrants for claims are being issued within seven working days of the receipt of the invoice. 8. Ensure that all employees receive the correct amount of pay and related benefits by pre -auditing 100% of payroll claims for accuracy and compliance with legal and contractual requirements, and filing all required payroll tax forms and returns on time. 100% of payroll claims are being pre -audited and all required payroll tax forms and returns are being filed on time. Six Month Progress Report on Program Objectives for FY 2014-15 4 FINANCE PURCHASING 1. Use technology effectively by processing 95% of all IFBs, RFPs and RFQs using Public Purchase, the division's chosen e -procurement system. The Purchasing Division used Public Purchase to process 98% of the IFB, RFPs and RFQs electronically, increasing vendor participation and reducing paper filing. 2. Use technology effectively by processing 75% of all documents electronically to the departments, agencies and public by using Public Purchase, Laserfiche or email. The Purchasing Division processed 80% of documents electronically to the departments. This includes preparing and approving bid documents, receiving and evaluating bid documents and distributing signed contract documents. All Purchasing Division procurement documents are maintained electronically, with the hardcopy signed contract and compliance documents filed. 3. Provide outstanding customer service to departments and agencies by completing draft specifications for formal advertised bidding (IFBs or RFPs) 90% of the time within 60 days of receipt of the request. The Purchasing Division processed 90% of the draft specifications with sixty days of receipt. In addition, the division has combined "like" type purchases during this time period, allowing for savings due to these combined purchases. 4. Provide outstanding customer service to departments and agencies for purchases less than the formal bidding limits, by completing the request for quotation process 90% of the time within twenty days of receipt. The Purchasing Division processed 90% of request for quotation requests within twenty days of receipt. The Division was able to achieve greater efficiency by using Public Purchase to regenerate prior requests so unnecessary research and typing is not required. 5. Provide outstanding customer service by processing 95% of routine documents (invoice payment approvals, contracts, change orders and supplemental agreements) within two working days of receipt, including electronic approvals. The Purchasing Division processed 95% of routine documents within two working days. If possible, electronic documents are requested and electronic signatures are used to increase the timeliness of the response. Six Month Progress Report on Program Objectives for FY 2014-15 FINANCE PURCHASING 6. Encourage staff professional development by requiring staff to attend a minimum of one professional development training class yearly, two classes required for supervisory staff. Staff attended training classes regarding purchasing card risk and first aid, but spent a significant amount of time providing multiple training opportunities for the revised Purchasing Manual. Six Month Progress Report on Program Objectives for FY 2014-15 6 FINANCE TREASURY 1. Invest 99 per cent of all funds in interest bearing accounts or certificates. At least 99% of funds are invested in interest bearing accounts or certificates. 2. Maintain sufficient liquidity to meet all cash requirements. All obligations were met including vendor payments, bond payments, and payroll expenses. 3. Maximize interest income by attaining budgeted projection while ensuring the safety of County funds. At the halfway point, interest income is 80% of the budgeted goal. 4. Reconcile monthly statements within thirty days of receipt. Bank statements are being reconciled on schedule. Six Month Progress Report on Program Objectives for FY 2013-14 FINANCE REAL PROPERTY TAX 1. Maintain sales assessment mean ratio +/- 10% from the 100% assessment. Sales ratio/assessment ratio for Appraisal Year 2014 will be determined in March 2015. 2. Maintain a co -efficient of dispersion at +/- 15% of the mean ratio. The overall ratio for Appraisal Year 2014 will be determined in March 2015. 3. Conduct field inspections of 98% of all building permits issued or on file for all new construction. Field inspections for new permits were at 98%. 4. Maintain an active educational and informational program on real property taxation. • This is an ongoing program within the division. • Staff and public concerns are valuable resources for this important function of the division. • Website data such as forms and instructions are reviewed periodically and updated as needed. Added feature are being implemented as they become available. • Presentations are made at professional, community, and club meetings upon request. • Radio, newspaper, and local public television coverage are coordinated with the mayor's press secretary. 5. Initiate proceedings for two real property tax foreclosure sales to reduce the number of delinquent accounts and dollar amount of delinquent taxes owed to the County. • Due to increased requirements for title reports one sale originally scheduled for the previous Fiscal Year had to be held on July 8, 2014. 86 properties were put up for sale and all 86 sold. The County received $241,910.90 of which $196,650.39 was in penalties, interest and cost. An additional $526,505.06 was collected as surplus. • The second sale was held on November 18, 2014. 107 properties were put up for sale and 65 sold. The County received $235,982.20 of which $155,521.70 was in penalties, interest and cost. An additional $380,769.03 was collected as surplus. • A third sale is planned for June 2015. Six Month Program Objectives for FY 2014-15 FINANCE RISK MANAGEMENT 1. Continue to develop the Risk Management Division so as to be able to respond to inquiries and requests for assistance within a reasonable time. The Division continues to respond in a timely basis to requests from Departments, Divisions and the Council is assessing risk concerns and providing recommendations where appropriate. 2. Annually meet and collaborate with departments to discuss current risk issues, assess the policies and procedures in place and make necessary modifications to reduce risk and improve regulation compliance. The Division continues to respond in a timely basis to requests from Departments, Divisions and the Council is assessing risk concerns and providing recommendations where appropriate. 3. Annually review the County's self-insurance program and research insurance industry products to determine the most advantageous program to reduce potential financial loss and provide adequate protection. Since June 2014, Police fleet property coverage has been renewed as well as Mass Transit, Kula`imano Housing, Public Officials bond, Flood (for eight facilities), Ouli Ekahi Housing and RSVP policies. Insurance industry has been closely monitored to be able to assist Departments in their budgeting process as it pertains to insurance procurement. 4. Meet every four months with Risk Management Committee to discuss activity and current risk issues. Risk Management Committee met in October 2014,and in addition to discussing RM Division activity and concerns of Departments, County accident (equipment and workers comp) trends are discussed so as to give Department heads a better sense of their Department's safety performance. 5. Meet monthly with Safety Division Administrator to discuss areas of safety concern and schedule safety and training programs to minimize the impact of such concerns. Meet regularly with Safety Division to discuss safety concerns island -wide and also attend and participate in the County Safety Committee meetings learning the concerns of its members (which I am able to discuss at risk management committee meeting). Also participate with Safety Division in performing pre - OSHA inspections for all departments County -wide. Six Month Progress Report on Program Objectives for FY 2014-15 9 FINANCE PROPERTY MANAGE MENT 1. Provide support for the Public Access, Open Space and Natural Resources Preservation Commission in meeting its requirement of submitting its annual update of prioritized lands to the Mayor by December 31, 2014. Accomplished. Annual report submitted on December 30, 2014. 2. By December 2014, identify and initiate negotiations on the purchase of the next property pursuant to recommendations by the Public Access, Open Space and Natural Resources Preservation Commission, the Mayor and as authorized by the County Council. In progress. White Sands Mauka purchase complete and Pohoiki Bay in final phase of closing transaction. Provide support for the land management and right -of way acquisition needs for all County departments. In progress. 4. Provide administrative and fiscal management of all County leased properties and insure all leases are paid on time. In progress. 5. Dispose of surplus real property as requested and authorized by the Mayor and the County Council. In progress. 6. Maintain the fixed assets record system of County property and submit the annual fixed asset report to the County Council. In progress. 7. Hold at least one public auction for the disposal of useable surplus County owned personal property. Accomplished. County of Hawaii Vehicle and Equipment Auction held December 9, 2014. Six Month Progress Report on Program Objectives for FY 2014-15 10 FINANCE VEHICLE REGISTRATION AND LICENSING Vehicle Registration 1. Process mail within three business days from date received. During the first half of FY 2014-2015 all mail has been processed within three business days from date received. 2. Recommend and implement at least one change in operations to enhance customer service experience. During the first half of FY 2014-2015 we implemented an informational brochure for the public on "How to Register Trailers". We have also opened an "Express Window" in Hilo for County vehicle registration renewals during high peak hours. 3. To have 90 percent of `Service Excellence Surveys' indicate "Excellent" overall efficiency rating in responding to customer concerns. During the first half of fiscal year 2014-2015 we achieved 90% of Service Excellence Surveys indicating an overall "Excellent" efficiency rating. Licensing 1. Respond to inquiries and requests for renewals/duplicates by mail within four business days from date received. During the first half of FY 2014-2015, inquiries and requests for renewals/duplicates by mail were responded to within four business days from date of receipt. 2. Recommend and implement at least one change in operations to enhance customer service experience. During the first half of FY 2014-2015, we implemented an informational brochure for the public on documentation that is needed to obtain a Hawaii Driver's License or State Identification. This brochure is shared with applicants waiting in line to inform them of what is needed to complete their transaction at the Driver's License office. Six Month Progress Report on Program Objectives for FY 2014-15 11 FINANCE VEHICLE REGISTRATION AND LICENSING 3. To have 90 percent of `Service Excellence Surveys' indicate "Excellent" overall efficiency rating in responding to customer concerns. During the first half of FY 2014-2015 we achieved 83% on having our Service Excellence Surveys' indicate "Excellent" as an overall rating in responding to customer concerns. Periodic Motor Vehicle Inspection 1. Conduct at least 1,000 inspections of stations issuing safety checks. During the first half of FY 2014-2015 we conducted 570 inspections of stations issuing safety checks. Six Month Progress Report on Program Objectives for FY 2014-15 12 FINANCE ADMINISTRATION/BUDGET Administration 1. Conduct three training sessions for county financial personnel. Desired outcome is to provide a training media for financial support staff. One county wide training session was conducted. The focus was on the fiscal year 2014-15 budget and the upcoming budget process as well as various other accounting and procurement issues. In addition, there was a variety of one on one trainings with many of the departments throughout the year. 2. Maintain interaction and education for the public by participating in community meetings and by conducting workshops on the various finance areas, including budget, purchasing and real property tax related areas. Eight such workshops and meetings were conducted during the fiscal year. The focus was on various finance topics including accounting, budget and real property tax. 3. Conduct informational sessions or distribute instructive materials to division managers, supervisors and/or staff at least four times per year, covering new or changing regulations, rules and procedures that affect employee relations or benefits. Twenty-one such training sessions or distribution of instructive materials were completed during the first half of the fiscal year. 4. Refer procurement protests to Corporation Counsel within three working days of receipt. There were six protests filed during the first half of the fiscal year. We met the deadline as noted above. Final Status Report on Program Objectives for FY 2013-14 FINANCE ADMINISTRATION/BUDGET Budget 1. Prepare transmittal letters, resolutions, and/or bills for the appropriate approvals and signatures for all fully -completed requests for council action received three days prior to the County Council's submittal deadlines. All of the approximately 155 requests for council action forms received from the departments/agencies were processed and forwarded to the Finance Director and County Clerk in a timely manner (provided that all necessary departmental information was provided). 2. Provide guidance and assistance to departments/agencies to ensure the fiscal responsibility and accountability in developing the operating budget. On September 12, 2013, the kickoff meeting for the FY2014-15 budget was held for budget liaisons and/or fiscal staffs of the County departments and agencies. Ongoing assistance to the departments/agencies is provided as needed. Final Status Report on Program Objectives for FY 2013-14 FINANCE ACCOUNTS 1. Close FY 2012-13 books and issue final June 30 Budget Status Report by October 15, 2013, and determine the General Fund's fund balance by September 30, 2013. The FY 2012-13 books were closed on November 13, 2013 and the final June 30 Budget Status Report was issued on November 25, 2013. The General Fund's fund balance was determined on November 13, 2013. 2. Obtain Certificate of Achievement for Excellence in Financial Reporting from the Government Finance Officers Association (GFOA) for the County's June 30, 2013 Comprehensive Annual Financial Report. Certificate of Achievement was obtained. Close the books and have the monthly budget status reports available in FRESH within ten working days after the end of the month or close of the previous month, whichever is later, except for June, July, August and September. The prior fiscal year was officially closed on November 13, 2013 and we then began closing the months in Fiscal Year 2014. 4. Support the FRESH (Financial and Resource Enterprise Software for Hawaii County) system accounts payable, general ledger and payroll modules. This includes maintaining and keeping abreast of changes to the current modules that Accounts is responsible for, as well as, helping users and providing training when necessary. Support is being provided on a continuous basis. Ensure that all claim payments made are proper and legal by pre -auditing 100% of payment requests for accuracy and propriety, returning items that are not accurate or proper to departments for correction. 100% of payment requests are being pre -audited. 6. Provide certificate of the availability of funds on County contracts within three working days of the contract's submission to Accounts Division. Certifications are being provided within the necessary timeframe. Final Status Report on Program Objectives for FY 2013-14 FINANCE ACCOUNTS 7. Pay vendors promptly by issuing all warrants for claims within 7 working days of the receipt of the invoice by Accounts Division. All warrants for claims are being issued within 7 working days of the receipt of the invoice. Ensure that all employees receive the correct amount of pay and related benefits by pre -auditing 100% of payroll claims for accuracy and compliance with legal and contractual requirements, and filing all required payroll tax forms and returns on time. 100% of payroll claims are being pre -audited and all required payroll tax forms and returns are being filed on time. Final Status Report on Program Objectives for FY 2013-14 4 FINANCE PURCHASING Continue to review all internal policies and procedures for conformance to procurement laws and revise as necessary. Revise and update special provisions for goods and services type bid and proposal packages as need. Purchasing policies and procedures are reviewed on a regular basis. The State Procurement Office website is reviewed regularly and new information is shared with County departments. Bid documents are updated with the necessary language relating to using Public Purchase, the Purchasing Division's e - procurement software. 2. Maintain up-to-date purchasing manual and training as needed for all using agencies. Review all policies, procedures and guidelines for applicability to FRESH system. The Purchasing Division's Intranet page was updated to include additional purchasing information and forms for department's use. In addition, the Purchasing Agent partnered with Corporation Counsel to provide procurement training in the areas of contracts, procurement protests and professional services selection. Procurement delegation memorandums by the Finance Director have been reviewed and updated to match each department's delegated purchasing authority. 3. Process 98% of all routine documents (invoice payment approvals, contract approvals, change order and supplemental agreement approvals) within two working days of receipt, including electronic approval. During FY 2013-14, approximately 95% of approximately 30,088 routine documents were processed within two calendar days. 4. Complete purchasing process or issue written request for quotations for 95% of all requisitions below formal bidding limits within ten days of receipt (except for items generally combined at periodic intervals. During FY 2013-14, approximately 93% of approximately 2,168 electronic requisitions were processed within ten calendar days. 5. Complete draft specifications for 90% of all requisitions requiring formal advertised bidding (IFBs or RFPs) within 60 days of receipt or deadline for receipt of requisitions for combined purchases. During FY 2013-14, about 170 IFBs or RFPs have been initiated and are in various stages of completion. Approximately 91% of specification drafts have been completed within calendar 60 days. Final Status Report on Program Objectives for FY 2013-14 FINANCE PURCHASING 6. Process 90% of bid award and contract documents within one week of receipt back from contractor and forward to next agency for review and signature. During FY 2013-14, at least 93% of all (170) bid award contract documents were processed within seven calendar days of receipt. 7. Maintain list of professional services awards on Internet as required by law and post 95% of entries within one day of contract circulation. Fifty-six professional services contracts or significant amendments were posted to internet during FY 2013-14, all within seven calendar days of contract award as required per § HRS 103D-304(1). Amendments were posted within one calendar day of receipt of contract. Final Status Report on Program Objectives for FY 2013-14 FINANCE TREASURY 1. Invest 99 per cent of all funds in interest-bearing accounts or certificates. This goal was met. 2. Maintain sufficient liquidity to meet cash requirements. All obligations were met including vendor payments, bond payments, and payroll expenses. 3. Maximize interest income by attaining budgeted projection while ensuring the safety of County funds. This goal was easily exceeded. Much higher interest earnings were posted in the second half of the year, as interest rates bottomed out. 4. Reconcile monthly statements within thirty days of receipt. Bank statement reconciliations fell behind schedule due to the extended absence of one of our staff members, but caught up later in the year. Final Status Report on Program Objectives for FY 2013-14 7 FINANCE REAL PROPERTY TAX 1. Maintain sales assessment mean ratio +/- 10% from the 100% assessment. Sales ratio/assessment ratio is the ratio of an appraised (or assessed) value to the sale price or adjusted sale price of a property. The sales ratio study is conducted to fulfill the obligation to make property assessments uniform and equitable. The study functions as the assessor's yardstick in evaluating what is being done right, what is being done wrong, and what reappraisal activity is necessary. The county ordinance states that no taxpayer is deemed aggrieved by an assessment unless the assessment exceeds by more than 20% of market value. The goal of the division is to keep this percentage at 10% or lower. The higher the percentage, the further away the assessment is from market value. • The mean sales levels for improved residential property were 0.98 for condominiums after adjustment for personal property and 0.96 for single family residences. Both within 5% of the targeted mean. • The sales ratio for vacant land was 0.99 or within 1% of the targeted mean. • The sales ratio for commercial property was 0.93 or within 7% of the targeted mean. This is a new category that has been added since last year and is based on limited sales. • The sales ratio report issued annually meets IAAO recommendations and standards for level of assessment. 2. Maintain a co -efficient of dispersion at +/- 15% of the mean ratio. The coefficient of dispersion is the average deviation of a group of numbers from the median expressed as a percentage of the median. In ratio studies, this is the average percentage deviation from the median. Per the International Association of Assessing Officers, low CODs (15.0 or less) tend to be associated with good appraisal uniformity. The acceptable ratio for large rural counties is 20%. The lower the ratio the better although ratios of less than 5.0 are rare. The COD was 9.41 for condominiums, 14.79 for single family residences, and 16.00 for land. A newly added metric; commercial COD of 21.67 has been calculated and is based on varying types of property and limited sales. The market showed a 7% increase for improved properties over the last year. Sales of smaller vacant parcels have shown spotty increases across the island while sales of larger parcels have remained stagnant, values have not gone up significantly, The sales ratio report issued annually meets IAAO recommendations and standards for COD and confidence levels. Final Status Report on Program Objectives for FY 2013-14 FINANCE REAL PROPERTY TAX 3. Conduct field inspections of 98% of all building permits issued or on file for all new construction. Field inspections for new permits were at 99%. 4. Maintain an active educational and informational program on real property taxation. • A new RPT website has been launched that is user friendly and includes 10 years of history as well as GIS and aerial view applications. Fill -able on-line forms have been created and forms, instructions and FAQ's are updated as soon as they are approved. • 15 of the appraisal staff received training in the form of IAAO Course 311 (Residential Modeling Concepts) this last May. 7 of the appraisal staff have also completed IAAO 451 (Sales Ratio Studies) on-line and this class is an ongoing part of the training program. In house training sessions on Computer Assisted Land Pricing (CALP), Appeals Preparation and Presentation continue. Additional training is planned and helps the staff in communicating what we do to the general public. • Recommendations made by the IAAO (International Association of Assessing Officers) in their report for the division/department level are being implemented such as the sales ratio report improvements and a new website. A regular process of contacting all exemption or preferential assessment holders by letter for the recommended review cycle has begun. • A Stakeholder's Task Force established by Council with technical support from the department and division has been actively seeking input from the public regarding IAAO recommendations that require ordinance changes. • The division continues to participate in public and professional forums with presentations called Real Property Tax 101 or 102 both of which cover the process from assessment to taxes in the requested detail. It has been well received by both professional and public groups. The division continues working with the public over the counter, by email or on the phone. 5. Initiate proceedings for two real property tax foreclosure sales to reduce the number of delinquent accounts and dollar amount of delinquent taxes owed to the County. The first sale was held on January 16, 2014 with a total of 40 properties offered for sale. All sold. The county received $146,197 of which $95,683 was in penalties, interest and costs. An additional $345,682.50 was collected as surplus. The second sale scheduled for June 2014 had to be postponed until the first week of July due to the volume of parcels processed, to be reported in the next fiscal year. Final Status Report on Program Objectives for FY 2013-14 FINANCE RISK MANAGEMENT 1. Continue to develop the Risk Management Division so as to be able to respond to inquiries and requests for assistance within a reasonable time. The Division continues to respond in a timely basis to requests from Departments, Divisions and the Council in assessing risk concerns and providing recommendations where appropriate. 2. Annually meet and collaborate with departments to discuss current risk issues, assess the policies and procedures in place and make necessary modifications to reduce risk and improve regulation compliance. The Division has been involved on a regular basis with all Departments through an inspection process to better prepare for regulatory enforcement. 3. Annually review the County's self-insurance program and research insurance industry products to determine the most advantageous program to reduce potential financial loss and provide adequate protection. Since June 2013, Police fleet and subsidized auto coverage has been renewed as well as policies for Mass Transit, Kula'imano Housing, Public Officials bond, Flood (for eight facilities), Ouli Ekahi Housing, RSVP (volunteers), COH property, Fire EMT professional liability and Helicopter/Hull liability, Kohala Ranch fire truck and model homes in Kanakoa. The insurance industry has been closely monitored in order to assist Departments in their budgeting process as it pertains to insurance procurement. 4. Meet every four months with Risk Management Committee to discuss activity and current risk issues. Risk Management Committee met in October 2013, February and June 2014 and in addition to discussing RM Division activity and concerns of Departments, County accident (equipment and workers comp) trends were discussed in order to give Department heads a better sense of their Department's safety performance. 5. Meet monthly with Safety Division Administrator to discuss areas of safety concern and schedule safety and training programs to minimize the impact of such concerns. Met regularly with Safety Division to discuss safety concerns island -wide and also attended and participated in the County Safety Committee meetings, learning the concerns of its members (which I am able to discuss at risk management committee meeting). Also participated with Safety Division in performing pre -OSHA inspections for all departments County -wide. Final Status Report on Program Objectives for FY 2013-14 10 FINANCE PROPERTY MANAGE MENT 1. Provide support for the Public Access, Open Space and Natural Resources Preservation Commission in meeting its requirement of submitting its annual update of prioritized lands to the Mayor by December 31, 2013. Annual Report submitted to the Mayor on December 27, 2013. 2. By December 2013, identify and initiate negotiations on the purchase of the next property pursuant to recommendations by the Public Access, Open Space and Natural Resources Preservation Commission, the Mayor and as authorized by the County Council. O'oma acquired on December 31, 2013. Provide support for the land management and right -of way acquisition needs for all County departments. Property Management assisted with several right -of way projects, including Kapi'olani and Manono Streets, that were completed during Fiscal Year 2013- 2014. There are a few projects that were started -in Fiscal Year 2013-2014, but were unable to be completed by the end of the fiscal year. These projects are still active and will continue to be processed in the next fiscal year. 4. Provide administrative and fiscal management of all County leased properties and insure all leases are paid on time. County leases are constantly being processed and completed. Lease payments were paid on time, no late fee charges incurred. 5. Dispose of surplus real property as requested and authorized by the Mayor and the County Council. Old Chlorinator Site sold on December 18, 2013 6. Maintain the fixed assets record system of County property and submit the annual fixed asset report to the County Council. Fixed Asset Detail report maintained during the course of the fiscal year through the County EDEN program. The Fixed Asset Detail Report for Fiscal Year 2013 submitted to the County Council on August 14, 2013. Final Status Report on Program Objectives for FY 2013-14 11 FINANCE PROPERTY MANAGE MENT 7. Hold at least one public auction for the disposal of useable surplus County owned personal property. Surplus Furniture Auction held on April 5, 2014. Final Status Report on Program Objectives for FY 2013-14 12 FINANCE VEHICLE REGISTRATION AND LICENSING Vehicle Registration 1. Process mail within three days of receipt. We were able to process all mail within three days or less of receipt by utilizing six additional workers employed through the STEP (Senior Training Employment Program) sponsored by the County of Hawaii Parks and Recreation Division. 2. No complaints referred to the department level and above. All complaints were handled at the Division level. Licensing 1. Accommodate and complete processing 100% of requests for written driver's tests received. For FY 2013-14 processed 100% OF REQUESTS, 13,637 out of 13,637 requests for written driver's tests were received. 2. Accommodate and complete processing 100% of requests for driver road tests received. For FY 2013-14 processed 100% of requests, 5,432 out of 5,432 requests for driver road tests received. Accommodate and complete processing 100% of requests for CDL written driver's tests received. For FY 2013-14 processed 100% of requests, 941 out of 941 requests for CDL written driver's test received. 4. Accommodate and complete processing 100% of requests for State Identification cards received. For FY 2013-2014 processed 100% of requests, 8,555 out of 8,555 requests for State Identification cards received. Final Status Report on Program Objectives for FY 2013-14 13 FINANCE VEHICLE REGISTRATION AND LICENSING Periodic Motor Vehicle Inspection Conduct at least 1000 inspections of stations issuing safety checks. For FY 2013-14, a total of 1,134 inspections (113%) were conducted. Final Status Report on Program Objectives for FY 2013-14 14 fIRE� FIRE EMERGENCY OPERATIONS DIVISION Maintain annual review and evaluation of department's service delivery performance based on identified recognized fire protection service delivery standards as defined by but not limited to NFPA, Hawaii Insurance Bureau, Insurance Services Office (ISO), OSHA, and United States Lifeguarding Association every six months starting in January 2015. The Hawaii Fire Department identified the standards and reference materials applicable to our service delivery performance needed for annual review (NFPA, HIB, ISO, OSHA, USLA). 2. Continued pursuit of personnel and resource requirements for achievement of industry standards of fire protection service delivery. This will include the pursuit of meeting of personnel staffing levels in accordance with NFPA 1710 Standard for the Organization and Deployment of Fire Suppression Operations, Emergency Medical Operations, and Special Operations to the Public by Career Fire Departments starting July 2014. Ongoing efforts are being made to the Office of the Mayor and the Department of Finance to justify the need for minimum staffing of Fire Fighters and additional Captain Positions. The Hawaii Fire Department's primary goal is the safety aspect in regards to obtaining these essential positions. 3. Continue to maintain annual review of all Mutual Aid Agreements, Memorandums of Understanding (MOU), Memorandums of Agreement (MOA), and recognized response time standards and service delivery according to NFPA 1710 every six months starting January 2015. The Hawaii Fire Department initiated and included in our Strategic Plan the steps to develop a committee to review and update Mutual Aid, Standard Operating Procedures, Standard Operating Guidelines, Policies and Procedures. 4. Initiate the replacement of the two Battalion Chief of emergency response vehicles by September of 2014. Ongoing efforts are currently being made to justify and secure funding to purchase vehicles for the Battalion Chiefs. 5. Maintain the plans and design process of targeted priority infrastructure (replacement Kawailani Fire Station) by August 2014. Project is ongoing and current. FONSI completed. Six Month Progress Report on Program Objectives for FY 2014-15 FIRE EMERGENCY OPERATIONS DIVISION 6. Revise and update the Rules and Regulations/Procedures Manual by January 2015. We have updated 20% of our Rules and Regulations/Procedures Manual. The Hawaii Fire Department will aggressively move forward and will continue to review before submitting for review and implementation. Six Month Progress Report on Program Objectives for FY 2014-15 2 FIRE EMERGENCY OPERATIONS DIVISION Emergency Medical Services (EMS) Bureau Look to increasing EMS resources in the District of Puna by proposing various staffing scenarios to State EMS for funding. Goal is to have an Advanced Life Support (ALS) ambulance operational during predetermined peak hour usage by December 2014. Long- term goal is to have a 24 hour ALS ambulance fully funded by State EMS servicing the Puna District by June 2015. Objective complete. 24 hour ASL ambulance in the Pahoa Village Fire Station was placed into service November 1, 2014. 2. Continue with the promotion of the EMS Career Ladder and MICT recruitment effort. Aggressively recruit prospective candidates for the 2015 MICT class and make the appropriate contact by July 2014. Ideally, through collaboration with the Operations Division, have prospective candidates assigned to the high call volume medic units with a designated mentor at least six months prior to the start of class. Goal is to fill the 2015 MICT class with twelve (12) highly qualified candidates. Objective on schedule. Contact made with 21 interested MICT candidates. List of personnel who are highly likely to apply for the August 2015 class will be sent to the Deputy Chief at the end of January 2015 to see if perspective candidates can be placed at high call volume medic stations. 3. Work collaboratively with HFFA to facilitate Supplemental Agreements (SA) to help encourage and assist personnel pursuing the necessary Kapi'olani Community College (KCC) MICT pre -requisites. Currently, prospective MICT candidates pay out of pocket for tuition and books for program pre -requisite. The objective is to offset this financial burden placed on prospective candidates accepted into the MICT Program. Goal is to have an SA in place by January 2015. Supplemental Agreement submitted to Hawaii Fire Fighters Association for agreement in September 2014. 4. Identify alternative solutions regarding EMT training and continuing Medical Education (CME). Currently, all EMS training (EMT and MICT) inclusive of CME's are conducted by KCC. Goal is to identify and connect with alternate training entities by January 2015. Ongoing and in on schedule — Met with the Hawaii Community College (HCC) Fire Science program instructor to discuss EMT training through HCC. Follow-up meetings to be scheduled at the end of January 2015. Six Month Progress Report on Program Objectives for FY 2014-15 FIRE EMERGENCY OPERATIONS DIVISION Emergency Medical Services (EMS) Bureau 5. Continue all Community Out Reach / Injury Prevention programs: a. Hands Only CPR i. Have 30% of all High School seniors trained in the Hands Only program ii. Put together a comprehensive, professional training video produced by local entertainers with the emphasis of capturing a wide range of local audiences. Video to be completed by December 2014. In process and completed — Hands Only CPR training was delivered to Kea`au and Konawaena High School seniors by December 2014. Waiakea and Hilo High Schools have been scheduled for January 2015. Hands Only CPR marketing video has been completed and received by HFD. b. Child Passenger Safety Inspection Clinics (CPS). Clinics implemented and completed. The Hawaii Fire Department conducted six CPS clinics (island -wide campaign) at fire stations in Hilo, Pahoa, Pahala, Kailua, Waikoloa, and Waimea in September 2014. 6. Create Strategic Plan for EMS Bureau to enhance and expand the efficiency of the EMS Bureau for the short, medium and long term. The hope is to complete the Strategic Plan within the first half of 2014 with measurable objectives that will drive the plan. Plan has not yet been initiated. 7. Expand the HFD Quality Assurance Program to include a Performance Improvement program. This program will be driven by evaluation of EMS performance measures based on standard best practices in the industry. The performance measures will identify trends, expose performance strengths and weaknesses and allow focused training to reinforce the strengths and improve upon the weaknesses. The Quality Assurance/Performance Improvement program will show measurable performance improvement and ultimately improve patient outcomes. Program has not yet been initiated. Six Month Progress Report on Program Objectives for FY 2014-15 FIRE EMERGENCY OPERATIONS DIVISION Emergency Medical Services (EMS) Bureau 8. Move forward with the multidisciplinary group addressing the impact of the homelessness on EMS in downtown Hilo and Kona. Long term goal is to establish a Community Para - medicine facet of the EMS Bureau utilizing processes gained through this program, addressing the over -utilization and under -utilization of 911 services. Program currently in progress — Software solution to help manage the "Community Para -medicine, Incident Reduction" program has been identified. An alternative funding source has been secured and procurement process of the purchase of the software has been initiated. 9. Continue to pursue alternative funding opportunities to facilitate acquisition of new equipment and/or training throughout the fiscal period. Objective is currently ongoing: Fiscal 2014 —15 grant awards and applications: 1. Awarded: AFG Driver Training Simulator $319,000 State DOT CPS $13,500 State DOT eDraulic Vehicle extrication tools $61,000 State DOT Telecribbing vehicle stabilization struts $120,000 USDA Pediatric Resuscitation kits $19,000 Shippers Wharf Fall Prevention equipment and Incident Reduction Software $31,000 2. Application: AFG Night Vision Goggles for C-2 $185,000 Homeland Security (State Civil Defense) Surveillance, resource allocation and Quality Assurance software — $100,000 Six Month Progress Report on Program Objectives for FY 2014-15 FIRE EMERGENCY OPERATIONS DIVISION SPECIAL OPERATIONS BUREAU Rescue Operations Maintain annual review and revision of current Search and Rescue policies and procedures in accordance with recognized industry standards. Continue to review, adopt, and implement an established policy by June 2014. Review and revision of Search and Rescue policies and procedures is ongoing. The Standard Operating Guidelines will continue to be reviewed and amended as needed. 2. Continue to update our Resource Management Plan for all types of rescue equipment by December 2014. The Hawaii Fire Department created a tracking plan to identify our equipment needs for their personal assignment as well as equipment for the position and rescue operations. 3. Continue to be actively involved in procuring funds through grants and other alternative sources by December 2014. The Hawaii Fire Department continues to pursue alternative sources and is an ongoing task. The Sayre Foundation continues to support the Hawaii Fire Department. 4. Develop and implement an All -Terrain Vehicle program with the training personnel by December 2014. Program have been implemented. We have participated in ATV training to familiarize our personnel with the use of our ATV in various situations. 5. Develop a jet-ski program in conjunction with the Ocean Safety Division, to house, maintain, and respond to ocean incidents by June 2015. The Hawaii Fire Department are in the process of implementing a Rescue Water Craft (RWC) program in our Ocean Safety Division. However, we have not begun to explore the usage of the RWC for our rescue personnel. 6. Develop a standardized SCUBA certification and training program by December 2014. Training completed. The Hawaii Fire Department sent all of our rescue personnel through the Dive Rescue I program and will explore the feasibility of the Public Safety Driver training. Six Month Progress Report on Program Objectives for FY 2014-15 FIRE EMERGENCY OPERATIONS DIVISION SPECIAL OPERATIONS BUREAU Rescue Operations 7. Develop an inter -agency training program to conduct drills involving other agencies to familiarize with personnel and equipment coordination by June 2015. Program has been initiated and is currently ongoing. The Hawaii Fire Department worked with the Coast Guard, NPS, and PTA to develop drills to familiarize personnel with other agency representatives. Six Month Progress Report on Program Objectives for FY 2014-15 7 FIRE EMERGENCY OPERATIONS DIVISION SPECIAL OPERATIONS BUREAU Hazmat Operations 1. Develop and implement a Hazardous Materials Operations level recertification training program for all HFD personnel by December 2014. The Hawaii Fire Department have completed a technician level retraining program but are still awaiting the Operations level training recertification requirements. 2. Explore alternative funding opportunities to purchase new monitoring equipment, update older current equipment, and for training opportunities by December 2014. The Hawaii Fire Department is currently working collaboratively to obtain DHS funding for needed equipment due to budgetary constraints. 3. Develop and implement an island -wide training program for the Hazmat teams to allow them to practice large scale exercises utilizing both Hazmat teams incorporated into a unified command system by December 2014. The Hawaii Fire Department is currently assessing what training is needed in response to Hazmat incidents. 4. Review training opportunities offered by Department of Homeland Security (DHS), 93rd Combat Support Team (CST), State RAD Team, and other outside agencies, and identify opportunities for partnerships and shared resources by December 2014. Annual drill/exercise with the CST personnel, DOH, HPD and other agencies were held to test our capabilities and identify areas to improve. 5. Complete review and implement Standard Operating Guidelines by December 2014. The Hawaii Fire Department Standard Operating Guidelines have been revised and implemented. Six Month Progress Report on Program Objectives for FY 2014-15 FIRE OCEAN SAFETY 1. Continue pursuit of target manpower goals of providing a minimum of two Water Safety Officers daily per tower in accordance with our operational schedule, and so strive to provide at least four Water Safety Officers on site at Hapuna Beach State Park, four Water Safety Officers at Kahalu`u Beach Park, and two Water Safety Officers at each of the following: La`aloa, Honoli`i, Richardson's Ocean Park, Isaac Hale, and Ahalanui Beach Parks. Onekahakaha Beach Park, Carlsmith Beach Park, Leleiwi Beach Park, and Spencer Beach Park to have at least two Water Safety Officers on duty during weekends, holidays and summer and winter vacation. To be completed by June 2015. The Hawaii Fire Department Ocean Safety Division is aggressively attempting to increase staffing levels to achieve maximum manpower for our beaches. 2. Provide a minimum of two Aquatics Competency Certification (ACC)/United States Lifeguard Association (USLA) open water lifeguarding to all Water Safety Officers on staff as follows: • One in East Hawaii and West Hawaii, to be completed in May of each year. • All Water Safety Officer I new hires — to be completed upon employment in the Hawaii Fire Department. Training sessions have been completed. 3. Continue to co-sponsor with Hawaiian Lifeguard Association - Hawai`i (HLA- Hawai`i) the Big Island Junior Lifeguard program at five locations: Hilo, Puna, Ka`u, Kailua-Kona and Hapuna, to promote ocean safety through education and activities to youth ages 12-17. Programs to be implemented during July and August 2014. Programs have been implemented and the Hawaii Fire Department added a session in Ka`n. 4. Sponsor and host Jr. Lifeguard Championships for the Island of Hawaii at Hapuna Beach State Park annually during July 2014. The Hawaii Fire Department hosted Jr. Lifeguard Championships at Bayfront in Hilo. 5. Participate in the State Jr. Lifeguard Championships to be held at a location identified in July 2014. Thirty Junior Lifeguards participated in the state championships in Kauai. Six Month Progress Report on Program Objectives for FY 2014-15 FIRE OCEAN SAFETY 6. Procure and erect new surveyor type lifeguard towers at Ahalanui, Richardson, Honoli'i, Onekahakaha, and Carlsmith by June 2015. The Hawaii Fire Department replaced all towers except Carlsmith due to special circumstances with its location. However, this tower will be replaced in the near future. 7. Expand manpower coverage at the Punalu'u Beach tower to include two lifeguards seven days a week by June 2014. Objective met. The Hawaii Fire Department now have two Water Safety Officers assigned to Punalu`u Beach seven days a week. 8. Initiate and create a plan to implement a jet ski program in the Ocean Safety Division by June 2015. The procurement process have been initiated for the equipment. The Hawaii Fire Department is currently conducting the training and developing an operational plan. Water Safety Officer Positions for this program have been filled. Six Month Progress Report on Program Objectives for FY 2014-15 10 FIRE FIRE PREVENTION BUREAU Take an aggressive approach to public education in regards to fire prevention and life safety awareness. Topics to include smoke detectors, emergency recognition, and emergency action plans following an emergency. Ongoing and currently on schedule. The Hawaii Fire Department Prevention Bureau (FPB) completed fire prevention assemblies at 20 schools and reached over 5,000 elementary age students. The FPB is continuing to work on the smoke detector program and continue to conduct home inspections and with the partnership of the IBEW, install smoke detectors in these homes. 2. Continue the adoption process of the new 2012 NFPA 1 State Fire Code as well as the adoption process of the new Hawaii County fire code as it pertains to the new State Fire code. Currently working on the final amendments and adding the language in for plan review and inspection fees. 3. Strive to meet the five year minimum maintenance inspection criteria for all commercial properties as stated in the HRS 132. The Hawaii Fire Department Prevention Bureau plan is to create a database of all commercial properties/businesses and derive an inspection plan once all businesses are identified. 4. Continue to educate suppression personnel in conducting basic fire inspections, fire investigations, and how to conduct community risk analysis assessments. Ongoing and currently on schedule. In -district companies are being invited to attend scheduled fire inspections; the next step is to create a fire inspection education program and implement to stations. Seek alternative funding for one new Fire Prevention Inspector I position, training, equipment, and supplies. The Hawaii Fire Department Prevention Bureau aggressively continues to seek alternative funding. Six Month Progress Report on Program Objectives for FY 2014-15 11 FIRE AUXILIARY SERVICES BUREAU Fire Equipment Maintenance Section 1. Evaluate cost effective measures to initiate facility upgrades and repairs to include adding a mezzanine floor for parts inventory and expansion of work floor space to accommodate increased work load and shop equipment by October 2014. No progress. 2. Include in funding for 2014/15 budget funding for two new computers with complimentary accessories to accommodate for increase technological demands and work volume. One computer received, however, connectivity issues ongoing. Objective is approximately at 40%. 3. Explore the opportunity to increase Maintenance personnel by adding a shop clerk to maintain Fleet Management Data System by September 2015 to request position in the 2014/15 budget. Currently awaiting approval for additional personnel. Fire Communications Control Center 1. Continue to identify and implement established demark points within the dispatch center with all vendors who have equipment within this integrated communication facility by March 2014. Full integration with 911 System have not yet been met. 2. Explore and facilitate opportunities to upgrade the present air conditioning system in the Fire Dispatch location and Training Office. Upgrades have not yet started. The planning stages are currently with the Department of Public works, Building Division. 3. Expand current Emergency Medical Dispatching Quality Assurance Program establishing training module to improve communication system. QA Program have not yet been initiated due to staffing shortage. Six Month Progress Report on Program Objectives for FY 2014-15 12 FIRE AUXILIARY SERVICES BUREAU Warehouse and Supply Section 1. Increase distribution center efficiency through utilization of updated inventory practices and electronic inventory management. Assess existing resources and inventory system, review and evaluated possible alternatives, and make recommendations by September 2014. This objective has not yet been initiated. 2. In light of changes to the physical footprint of the existing facility due to major American with Disabilities Act upgrades, the Auxiliary Service Bureau will explore opportunities to increase storage space within existing facility to include expansion or relocation. Planning states currently with the Department of Public Works, Building Division. 3. Work with Training Bureau and Safety Committee to create a program that evaluates and purchases Personal Protective Equipment (PPE) with emphasis in maximizing flexibility in PPE thus minimizing fatigue. Program start-up with purchase of 120 sets of PPE (for initial Recruits) and second set (for personnel identified as without). Six Month Progress Report on Progam Objectives for FY 2014-15 13 FIRE TRAINING BUREAU 1. Continue the re-evaluation process of, create a delivery plan, and re -implement the Fire Equipment Operators training course by July 2015. In collaboration with our Driver Training Program, and upon completion of evaluation, we have determined the importance of this program and is in the process of creating/identifying content to be delivered, as well as creating a delivery plan. 2. Proceed with the implementation of Hawaii Fire Department's newly acquired emergency Services Trailer Operations and Safety and Emergency Vehicle Driver Training courses by July 2014 and have at least personnel located at Stations 2 and 7 certified under the Trailer Operations Program by July 2014. The Hawaii Fire Department have implemented the Emergency Vehicle Driver Training (EVT) program, and are planning for the implementation of the Emergency Services trailer Operations Course. 3. Revise our current Driver Training Manual and begin implantation by June 2014. The Driver Training Manual has been completed and will be submitted for approval prior to implementation. 4. Conclude the training of 12 Fire Fighter Recruits with Fire Fighter Basic Training and EMT Training and have them transition over to 24-hour duty by May 2014. Training have been completed. 5. Continue with electronic filing and record keeping system via RMS; evaluate initial implementation of the recordkeeping (utilizing the 41St FFR class training) and make necessary adjustments as needed. Begin to implement with the rest of Hawaii Fire Department by end of July 2014. The Hawaii Fire Department Training Bureau have acquired other means to manage record keeping and documentation needs. Microsoft Access and Laserfiche programs are now being used to manage records. Adjustments continue to be made as needed to move forward. 6. Prepare for and provide training for the upcoming recruit training by reviewing and revising any training needs by July 2014. The Hawaii Fire Department started a new Fire Fighter Recruit class in June 2014 and personnel have completed the Fire Fighting portion of their training and are currently in EMT Training until March 2015. Six Month Progress Report on Program Objectives for FY 2014-15 14 FIRE VOLUNTEER TRAINING SECTION 1. Obtain communication equipment such as PAK radios and pagers to support the volunteer program by June 2015. These communication items shall meet the narrow band requirement set forth by the Fire Communications Center. Communication equipment has not yet been obtained. 2. Replacement of aging vehicle fleet by December 2014. The Hawaii Fire Department continues to seek replacement fleets for personnel. 3. 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Vl O O vl 7t M N 1.1i (N O_ — 00 O_ — O M N � O N Cl N O O O O O O O O O O O O O O O O O O 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 � �n N •-- N N�� N M O\ N�� N N M 00 v) N — N N 1' — N M C) 00 N� O N N N -tt N 00 11" O O O O Cl O O O O O O Cl O O O O O O O N N -•'" m N r- �— M In O\ t- 7 �O kn M O N vl N .--i p1 00 .� 0 0 0 0 0 0 0 0 O O O O O O O O O O O O O O O O O O O O O O O Cl 7 N a1 O— � 4 = N V' M .-i OD — N ,-. C\ — O N O\ m Vi N N r4 'i �o N n 7 O� �O k l V-1 01 Cl, O O O O O O C �o M � N N O_ 1.0 M -t N N tn '-1 d a ai d rrH� M+ rl '5 U O FIRE EMERGENCY OPERATIONS DIVISION 1. Maintain annual review and evaluation of department's service delivery performance based on identified recognized fire protection service delivery standards as defined by but not limited to NFPA, Hawaii Insurance Bureau, Insurance Services Office (ISO), OSHA, and United States Lifeguarding Association every six months starting in January 2014. The Hawaii Fire Department continues to meet service expectations recognized by the NFPA, ISO, OSHA, and the USLA. 2. Continued pursuit of personnel and resource requirements for achievement of industry standards of fire protection service delivery. This will include the pursuit of meeting of personnel staffing levels in accordance with NFPA 1710 Standard for the Organization and Deployment of Fire Suppression Operations, Emergency Medical Operations, and Special Operations to the Public by Career Fire Departments starting July 2013. The Hawaii Fire Department continues to work towards achieving NFPA 1710 staffing levels in the face of continuing Fiscal shortfalls. 15 recruits from the 41St Fire Fighter Recruit class have graduated and were assigned positions in Sept of 2013. The HFD hired 13 more recruits for the 42"d Fire Fighter Recruit class on May 1, 2013 and just 25 more recruits for the 43rd FFR class which started on June 16, 2014. 3. Continue to maintain annual review of all Mutual Aid Agreements, Memorandums of Understanding (MOU), Memorandums of Agreement (MOA), and recognized response time standards and service delivery according to NFPA 1710 every six months starting January 2014. The Hawaii Fire Department and HFFA mutually agreed and approved the Memorandums of Agreement and Memorandums of Understanding regarding BU11 agreement, religious exempt status, leaves of absence, scheduled OT, travel time for change of duty station. Also completed were the Supplemental Agreements for the reallocation of EMS career classes, 4-10 Fire Prevention schedule, training stipend, military differential pay, supervisory premium, uniform allowance, and lump sum vacation pay. Response time and service delivery standards will continue in 6 month increments. Final Status Report on Program Objectives for FY 2013-14 FIRE EMERGENCY OPERATIONS DIVISION 4. Pursuit of Rapid Intervention Teams, Accountability Systems and Fire Fighter safety — May Day Standard Operating Guidelines in accordance with NFPA 1710 Standard for Organization and Deployment of Fire Suppression Operations, Emergency Medical Operations, and Special Operations by Career Fire Departments by June 2014. The grant funding for Rapid Intervention Team training, May Day training and Personnel Accountability System equipment was not awarded. Final Status Report on Program Objectives for FY 2013-14 FIRE EMERGENCY OPERATIONS DIVISION Emergency Medical Services (EMS) Bureau Facilitate and implement a proactive Public Education/information program in collaboration with local public information networks. Goal is to provide monthly safety tips, discuss health awareness topics, and to educate and inform the public as to the various services delivered by our department. Goal is to initiate program by January 2014. Project 50% completed. EMS Bureau personnel met with the media group in June 2014 and were informed that they were still very interested in continuing the project in the Fall of 2014. Other media sources are currently being looked into. 2. Continue with the promotion of the EMS Career Ladder with the recruitment and start of the next MICT class by August of 2013. In addition, identify prospective candidates for the 2014-2015 MICT class and make the appropriate contact. Assure that all prospective candidates are aware of the required pre -requisites, call run log and application process for MICT class by Fall 2013. Ideally, through collaboration with the Operations Division, have these prospective candidates to be assigned at a training unit with a mentor and structured mentorship/MICT preparedness program at least six months prior to the start of class. Completed and on-going. Six personnel successfully entered the Kapi`olani Community College (KCC) MICT training program in August 2013, three of which successfully graduated in August 2014. MICT recruitment has also been successful. Over a dozen personnel have notified the EMS Bureau of their interest in attending the scheduled August 2015 MICT class. In addition, Supplemental Agreements with the Hawaii Fire Fighters Union (HFFA) have been drafted with the intent of reimbursing applicable personnel for program prerequisite out of pocket expenses, removing financial barriers for persons interested in attending MICT class. 3. Develop QA Benchmarking system by June 2014: Develop a program to effectively benchmark our EMS provider's performance on a variety of cases. i.e., Stroke, Trauma, Cardiac, Critical, to ensure that our providers are performing at a high level and be able to identify and address performance issues. Final Status Report on Program Objectives for FY 2013-14 FIRE EMERGENCY OPERATIONS DIVISION Emergency Medical Services (EMS) Bureau Ongoing - The QA benchmarking system to accomplish this task has been identified as a software program (First Watch). We have gained approval from the Hawaii Fire Department Administration to pursue this solution, gained approval for a Sole Source purchase; however, funding the project remains to be challenging. We submitted a proposal for funding through the State Highways Grant and were denied. Recently we have been in discussion with Civil Defense to fund this project through a DHS grant. We are in the process of submitting the necessary paperwork for this grant. 4. Assess the effectiveness of the Fall Prevention Project by evaluating the data, as well as to look into the possibility of expanding the project to other outlying communities by June 2014. 50% complete - EMS Bureau personnel have started pilot home fall assessments. Partnerships with the County Office of Aging, DOH Public Health Nurses, Hilo Medical Center, and our Prevention Bureau have been established. Software solutions to help manage the program have also been identified. Identify and acquire an electronic inventory system capable of effectively managing the accountability, ordering and distribution of EMS supplies, medications and equipment by June 2014. Not completed. EMS Supply bid specs were not finalized during this fiscal period. 6. Implement a pilot "Hands Only" CPR Program within the DOE and County. Goal is to provide training to two high schools and two elementary schools willing to participate and 50% of County employees working at the County Building in Hilo and the West Hawaii Civic Center by June 2014. This project is 50% complete. Partnerships with the DOE have been established and training for Kea`au, Hilo, Waiakea, Kamehameha, Ka`u, Hawaii Preparatory Academy, and Honoka`a High Schools were completed. Program has become sustainable and has expanded to West Hawaii. No County of Hawaii employees have been trained during this period due to the overwhelming DOE interest and demand. Over 2,500 people have been trained in Hands Only CPR during this fiscal period. Final Status Report on Program Objectives for FY 2013-14 FIRE EMERGENCY OPERATIONS DIVISION Emergency Medical Services (EMS) Bureau 7. Continue to pursue alternative funding opportunities to facilitate acquisition of new equipment and/or training throughout the fiscal period. Completed and ongoing - Grants awarded during this fiscal period; HMSA Foundation grant for a Community Outreach vehicle; Strategic Highways Safety grant for Child Passenger Inspection stations and replacement child safety seats; Driver Simulator through the AFG; Verizon training and education grant; USDA grant for pediatric resuscitation kits. Grants applied for during this fiscal period; State Highways DOT grant for Continuation of Child Passenger Safety inspection clinics and training; State Highways DOT grant for specialized eDraulic extrication tools for patient extrication; State Highways DOT grant for specialized telecribing and telestruts for vehicle stabilization. 8. Initiate the revision of the EMS Policy and Procedures manual by June 2014. Revisions for EMS Policy and Procedures Manual have not been completed. Final Status Report on Program Objectives for FY 2013-14 FIRE EMERGENCY OPERATIONS DIVISION SPECIAL OPERATIONS BUREAU Rescue Operations 1. Maintain annual review and revision of current Search and Rescue policies and procedures in accordance with recognized industry standards. Continue to review, adopt, and implement an established policy by June 2014. We have updated 30% of our current policies, procedures, and guidelines and will continue to review before submitting it for review and implementation. 2. Develop and implement interagency awareness training to familiarize them in safety actions to take in the event that they may become lost or disoriented in a remote location by December 2013. Our Rescue personnel have conducted training with outside agencies to familiarize them with our rescue operations and safety options in potentially hazardous conditions. 3. Continue to update our Resource Management Plan for all types of rescue equipment by December 2013. The Resource Management Plan have been implemented and all equipment updated to provide for optimal use of our resources. 4. Continue to be actively involved in procuring funds through grants and other alternative sources by June 2014. We continued to maintain a good relationship with the Sayre Foundation and have received all requested equipment in 2013 and addressed any needs for 2014. Develop and implement an All -Terrain Vehicle program with the training personnel by December 2013. Our rescue personnel have attended ATV training and are currently using the ATVs for rescues and at other emergency and non -emergency incidents. 6. Develop a jet-ski program in conjunction with the Ocean Safety Division, to house, maintain, and respond to ocean incidents by June 2014. The Power Water Craft Program was approved for the FY 15 budget. HFD is currently procuring equipment and training contracts for the program. New target date for full implementation is January 1, 2015. Final Status Report on Program Objectives for FY 2013-14 FIRE EMERGENCY OPERATIONS DIVISION SPECIAL OPERATIONS BUREAU Hazmat Operations 1. Develop and implement a Hazardous Materials Operations level recertification training program for all HFD personnel by December 2013. We have revised our current Hazmat Operations training recertification program and will implement this in 2015. 2. Explore alternative funding opportunities to purchase new monitoring equipment, update older current equipment, and for training opportunities by June 2014. The Hawaii Fire Department continue to work collaboratively with Civil Defense to secure funding to upgrade current equipment. 3. Develop and implement an island -wide training program for the Hazmat teams to allow them to practice large scale exercises utilizing both Hazmat teams incorporated into a unified command system by December 2013. We continue to work with the Hawaii Army National Guard Combat Support Team in conducting full-scale exercises annually to allow us to practice utilizing the Incident Management Team in responding to incidents in Weapons of Mass Destruction and other hazardous materials incidents. 4. Review training opportunities offered by Department of Homeland Security (DHS), 93rd CST, State RAD Team, and other outside agencies, and identify opportunities for partnerships and shared resources by December 2013. The Hawaii Fire Department offer all of our hazmat personnel the opportunity to attend training through state Civil Defense, DHS, and any other training offered by outside agencies that increased our response capabilities and knowledge. 5. Complete review and implement Standard Operating Guidelines by December 2013. Standard Operating Guideline have been implemented and distributed to our hazmat team personnel. Final Status Report on Program Objectives for FY 2013-14 FIRE OCEAN SAFETY Continue pursuit of target manpower goals of providing a minimum of two Water Safety Officers daily per tower in accordance with our operational schedule, and so strive to provide at least four Water Safety Officers on site at Hapuna Beach State Park and four Water Safety Officers at Kahalu`u Beach Park, and two Water Safety Officers at each of the following: La`aloa, Honoli`i, Richardson's Ocean Park, Isaac Hale, and Ahalanui Beach Parks. Onekahakaha Beach Park, Carlsmith Beach Park, Leleiwi Beach Park, and Spencer Beach Park to have at least two Water Safety Officers on duty during weekends, holidays and summer and winter vacation. To be completed by June 2014. The Hawaii Fire Department requested to increase staffing levels to add manpower to maintain safe staffing levels at our beaches. Request will be resubmitted with FY 16 budget process. 2. Provide a minimum of two United States Lifeguard Association (USLA) open water rescue training sessions to all Water Safety Officers on staff as follows: • One in East Hawaii and West Hawaii, to be completed in May of each year. • All Water Safety Officer I new hires — to be completed by July 2013. With the implementation of revised HFD ACC Open Water Lifeguarding requirements, these training sessions are being held on an annual basis. 3. Continue to co-sponsor with Hawaiian Lifeguard Association -Hawaii (HLA- Hawai`i) the Big Island Junior Lifeguard program at four locations: Hilo, Puna, Kailua-Kona and Hapuna, to promote ocean safety through education and activities to youth ages 13-17. Programs to be implemented during July and August 2013. The Hawaii Fire Department held the Jr. Lifeguard program in the districts of Hilo, Puna, Ka`u, Hapuna and Kahalu`u. 4. Sponsor and host Jr. Lifeguard Championships for the Island of Hawaii at Hapuna Beach State Park annually during July 2013. The Hawaii Fire Department hosted Jr. Lifeguard Championships here on the Island and brought twenty participants to Maui for the State championships last year. 5. Procure and erect a new surveyor Jr. tower for the North end of Hapuna Beach by December 2013. The new Surveyor Jr. tower has been erected and is currently in use on the North end of Hapuna Beach fronting the Hapuna Beach Prince Hotel. Final Status Report on Program Objectives for FY 2013-14 FIRE OCEAN SAFETY 6. Expand manpower coverage at the Punalu'u Beach tower to include two lifeguards seven days a week by June 2014. Coverage at Punalu`u Beach has been expanded. Two full-time Water Safety Officers were added at Punalu`u to provide lifeguard services there seven days a week with two personnel on duty. 7. Initiate and create a plan to implement a Jet Ski program in the Ocean Safety Division by June 2014. We have received funding to start up this program and have begun the procurement process, training plan, and creation of our operational plan. Final Status Report on Program Objectives for FY 2013-14 FIRE FIRE PREVENTION BUREAU 1. Complete all High Hazard occupancy inspections. High hazard occupancies consist of all high rise residential buildings inclusive of Hotels and Apartments, all liquor establishments, restaurants, and entertainment occupancies having an assembly area with a maximum occupancy greater than 299, and all hazardous materials bulk storage areas inclusive of flammable fuel storage and dispensing. The Hawaii Fire Department's Fire Prevention Bureau completed inspections of all High Hazard occupancies as described above. Necessary re -inspections are being scheduled and completed. 2. Expand our capacity for public education by providing at least four large safety talks in the public setting. Our goal is to push forward fire safety in and around the home and workplace. Topics are to include smoke detector education, fire sprinkler education, electrical hazards, cooking hazards, and brush and rubbish fire hazards around the home. This training will be open to both the public and private sectors. The public education capacity of our Fire Prevention Bureau was expanded; we surpassed our goal and completed 11 public education fire safety talks throughout East and West Hawaii. Topics included, home fire safety, smoke detectors, fire extinguishers, evacuation plans, fire sprinklers, electrical safety, brush and rubbish fire hazards around the home (Firewise). 3. Expand upon our Fire Prevention Week activities to make it a more informative and interactive type of event. The Hawaii Fire Department held Fire Prevention Week activities both on the East and West side of the Island, which included vendors Island -wide. 4. Complete the adoption of the 2012 NFPA 1 Uniform Fire Code and its amendments on both the State and County levels. The adoption of the 2012 NFPA 1 State Fire Code with its amendments has been adopted at the State level. The County amendments are complete and are being finalized for County adoption procedure. Final Status Report on Program Objectives for FY 2013-14 10 FIRE FIRE PREVENTION BUREAU Complete the adoption of the Hawaii County Code, Chapter 14, Article 5 amendments as it relates to Fireworks. The Hawaii Fire Department's Fire Prevention Bureau is currently working to complete the adoption of the Hawaii County Code amendments to Chapter 14, Article 5 as it relates to Fireworks. In April 2014, the State amendments to HRS 132-D (Fireworks) were adopted, as these adoptions directly affect our proposed county amendments the proposals are being reviewed and prepared for submittal. Final Status Report on Program Objectives for FY 2013-14 11 FIRE AUXILIARY SERVICES BUREAU Fire Equipment Maintenance Section 1. Provide training opportunities to allow personnel the knowledge base to keep abreast of the latest trends and technology. Identify training needs as well as availability of training to meet maintenance section needs. The increased repair and servicing workload of the maintenance section has resulted in staff not being available to attend additional training. HFD is requesting additional Staffing in the FY 16 budget. 2. Establish a comprehensive vehicle replacement schedule in accordance with recognized standards. Vehicle Replacement has occurred with the approval of Supplemental Budget Request. An established vehicle replacement schedule cannot be realized without established funding in the operating budget. HFD will continue to request vehicle replacement funding as a line item in its operating budget. 3. Implement a field maintenance program utilizing computer base software data management systems fleet management program. Conservatively, 15% complete as Maintenance Shop has been experiencing connectivity difficulties and continues to work with IT to solve. Fire Communications Control Center 1. Implement a comprehensive Quality Assurance/Improvement program inclusive of case review and Policy/Procedure review and development. Personnel assigned to Quality Assurance/Quality Improvement program was able to complete review; program to continue as time allows. 2. Explore maintenance of all certification and training needed to run Hawaii Fire Dispatch Center. Fire Radio Dispatcher I interviews complete, Training to be implemented in coming months. Certification up to speed, re -certification on going. Final Status Report on Program Objectives for FY 2013-14 12 FIRE AUXILIARY SERVICES BUREAU 3. Maintain participation in and acquire knowledge of new technologies within the ongoing communications system design - allow to address current and projected system needs and regulatory requirements. Participate in various conferences put on by organizations such as NENA and APCO. Participated in NENA Conference regarding upgrading 911 System integrating texting; working with responsible agencies to get upgrade initiated. Warehouse and Supply Section 1. Increase distribution center efficiency through utilization of updated inventory practices and electronic inventory management. Assess existing resources and inventory system, review and evaluated possible alternatives, and make recommendations by September 2012. Staff attended FRESH System training. The Hawaii Fire Department will continue to assess existing resources. 2. Provide consistent intake of supply and equipment request received and delivered in an expeditious manner. The Hawaii Fire Department is currently handling the intake of supply and equipment in the most expeditious manner. 3. Ensure proper general housekeeping throughout the warehouse to maintain a clean, organized, and safe working environment. The Hawaii Fire Department continues to maintain the incoming, distribution and the overall housekeeping of our warehouse. 4. Ensure the disposal of supplies or equipment no longer serviceable or damaged beyond repair. The Hawaii Fire Department receives assistance from Property Management to insure proper disposals. 5. Identify and maintain core and essential inventory of all emergency services equipment and supplies. The Hawaii Fire Department continue to work collaboratively with our Emergency Medical Services Bureau with efforts in seeking improvement methods of upgrade of equipment. Final Status Report on Program Objectives for FY 2013-14 13 FIRE AUXILIARY SERVICES BUREAU 6. Implementation of an automated inventory system. Revisited FRESH System and seeking different methods of inventory as time allows. Final Status Report on Program Objectives for FY 2013-14 14 FIRE TRAINING BUREAU 1. Continue the re-evaluation process of, create a delivery plan, and re -implement the Fire Equipment Operators training course by January 2014. We were not able to meet the goal of re -implementing the Fire Equipment Operators training course by January; but continue to update our Driver Training Manual. We anticipate implementation of the new Driver Training Manual in October of 2014 with the Forty-third Fire Fighter Recruit Class Driver Training Course. 2. Proceed with the implementation of Hawaii Fire Department's newly acquired emergency Services Trailer Operations and Safety and Emergency Vehicle Driver Training courses by December 2013 and have at least personnel located at Stations 2 and 7 certified under the Trailer Operations Program by July 2014. We have started the EVDT program and will be implementing it in our Driver Training Program. Trailer Operations Course have not yet started due to increase workload of existing staffing. 3. Continue to support and deliver NFA programs; deliver two-day off -campus courses in HFD twice a year, training 30 personnel by October 2013 and another 30 personnel by July 2014. This objective has been successfully met and we trained sixty personnel in fiscal year 2013-2014. Thirty in September of 2013 on Incident Command for High- rise Operations, and another thirty in March 2014 in Wildland Urban Interface Firefighting for the Structural Company Officer. 4. Conclude the training of 18 Fire Fighter Recruits with Fire Fighter Basic Training and EMT Training and have them transition over to 24-hour duty by October 2013. We have successfully met this objective. We have fifteen new Fire Fighters from the Forty-first Recruit class currently in the field. We also started and completed the Forty-second Fire Recruit class which had a total of thirteen Recruits that graduated on April 12, 2014. Final Status Report on Program Objectives for FY 2013-14 15 FIRE TRAINING BUREAU 5. Continue with electronic filing and record keeping system via RMS; evaluate initial implementation of the recordkeeping (utilizing the 41" FFR class training) and make necessary adjustments as needed. Begin to implement with the rest of HFD by end of July 2014. Alternative record keeping programs attempts, with regards to the with RMS was unsuccessful. We did however utilize other means of record keeping with Microsoft Access and Laserfiche. We manage all of our personnel's training certifications with the Microsoft Access program and use the Laserfiche repository for their personal files and records. We will continue to process and transfer all the personnel files to Laserfiche with the assistance of a CVE student helper from the University of Hawaii at Hilo, Business Class. Final Status Report on Program Objectives for FY 2013-14 16 FIRE VOLUNTEER TRAINING SECTION Obtain communication equipment such as PAK radios and pagers to support the volunteer program. These communication items shall meet the narrow band requirement set forth by the FCC. The funding source will mainly come out of the Training Division Budget. Communication equipment has not been obtained due to unsettled radio communication contract for Hawaii County. 2. Replacement of aging vehicle fleet, as average age of current vehicles is approximately 28 years old. The Hawaii Fire Department continues to seek replacement apparatus for Volunteer Companies. HFD Actively request vehicles through the Federal Forestry programs. 3. Certify all volunteer companies in the Defense Driving Program — a program sponsored by the National Safety Council. All companies have been trained. 4. Continued integration of Hawaii Fire Department operations personnel with Hawaii Fire Department Volunteer Fire companies. Targeting 100% integration by end of FY 2013-14. Integration completed with target percentage met. The Volunteer Division will continue to meet this targeted objective. 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M 7 W)�.i M ONO 00 �--� O •--• •'-� .- 7 C d c 0 0 C7 0 F 0 O Q\ 00 �n v -• 00 00 O\ O O O O O O v Cl In o n a\ W) 00 [— N vi O 15: O O .. M O O O O O O O O O O O O 00 V — .--i N M 7N M r N tf, U O O O � s O O O R O R O 3 y w N kn �n W) Q v C R U � t � s � R O R 3 y w c ,L, F o � F rj� R R F G O � G N O � A ❑ 4: O � N U b o o v O C O U O � 00 cbC s, ++ ca C C O C U E y x E U U o o b u qc v L Q v C .10 H U M AN R E S5 0 U R C ES'-' HUMAN RESOURCES HUMAN RESOURCES Classification and Pay 1. Review and process position redescription reviews within five workdays of receipt. Forty redescription review requests were received and all were processed within five workdays of receipt. 2. Review and process reallocations for recruitment within 10 workdays of receipt. Fifty-five reallocation requests for recruitment purposes were received and all were processed within 10 workdays of receipt. Labor Relations 1. Hear and respond to employer -level grievances within 60 days from receipt. Fourteen employer -level grievances were received and all were responded to within 60 days from receipt. 2. Answer all written departmental inquiries relating to the administration and interpretation of all collective bargaining agreements and executive orders within 14 days from date of receipt if it does not require inter -jurisdictional action, 30 days if it does. Seventy email requests were received and all were responded to within 14 days from receipt. 3. Provide background and other technical information required by the Corporation Counsel's Office for the arbitration of grievances within 14 days from the date of request. One request from Corporation Counsel's Office was received and responded to within 14 days from the date of the request. Six Month Progress Report on Program Objectives for FY 2014-15 HUMAN RESOURCES HUMAN RESOURCES Personnel and Organizational Development 1. Conduct the New Hire Orientation class once a month. Six New Hire Orientation classes were conducted: July 30, 2014 Kona August 12, 2014 Hilo September 2, 2014 Kona October 1, 2014 Hilo November 5, 2014 Kona December 3, 2014 Hilo 2. Annually conduct each module in the Customer Service Skills Series. Conducted Customer Service Skills Module 1 and Module 2. The remaining modules will be conducted Jan — June 2015. 3. Annually conduct each module in the Supervisory Skills Series. Conducted Supervisory Skills Module 1 and Module 2. The remaining modules will be conducted Jan — June 2015. 4. Annually coordinate the Prevention of Workplace Violence training program. Prevention of Workplace Violence classes for supervisors and employees were conducted on December 4, 2014 in Kona and December 11, 2014 in Hilo. 5. By September 30, 2014, hold the annual Pre -retirement Workshop. The annual Pre -retirement Workshop was held on September 10, 2014 with 171 State & County employees attending. 6. Issue the Fall 2014 and Spring 2015 Training Catalogues. The Fall training catalog was issued on June 27, 2014. The Spring training catalog was issued on December 30, 2014. Six Month Progress Report on Program Objectives for FY 2014-15 HUMAN RESOURCES HUMAN RESOURCES Equal Opportunity Respond to and resolve inquiries and complaints from the public and Hawaii County employees regarding various civil rights laws within 14 days from date received unless extensive research/investigation or action/information from other departments is required to properly respond to the inquiries and complaints. For the period July 2014 — December 2014, 117 complaints and inquiries were received. 94% (110) were closed within 14 days, 4% (5) were closed in 15 — 30 days, and 2% (2) were pending more than 30 days. 2. By June 30, 2015 develop a draft of an Internal Investigations Manual to be used as a reference for those conducting Internal Investigations. The draft of the Internal Investigations Manual is in progress and nearly complete. 3. By June 30, 2015, deliver 2 supervisory training classes, 2 non -supervisory training classes and 2 Ally classes (sensitivity training for a Lesbian, Gay, Bisexual and Transgender Inclusive workplace). Delivered five non -supervisory Anti -Discrimination and Harassment classes to 83 participants and two supervisory Anti -Discrimination and Harassment classes to 13 participants. Delivered two supervisory Prevention of Retaliation in the Workplace to 19 participants. Delivered one "Anyone Can Be an Ally" (gay, lesbian, bisexual and transgender sensitivity training) to 11 participants. Administrative Services 1. Conduct two department/agency audits each quarter on personnel files, temporary assignment records, postings, etc. to ensure compliance with personnel laws, rules, policies and procedures, collective bargaining agreements and executive orders. A total of four agencies were audited during the first half of the fiscal year. lst quarter: Research and Development, Parks and Recreation 2°d quarter: Office of Management, Planning Six Month Progress Report on Program Objectives for FY 2014-15 HUMAN RESOURCES HUMAN RESOURCES Administrative Services (continued) 2. With the exception of mass pay adjustments transactions, audit and approve properly completed and submitted payroll certification forms within five workdays of receipt. Audit and approve mass pay adjustment payroll certification forms within two weeks of the last form received. Audited and approved 1,738 payroll certification forms. 1,710 forms, or 98%, were processed within five workdays of receipt. Audited and approved 1,148 mass pay adjustment payroll certification forms. All forms were processed within two weeks of the last form received. 3. Review and act upon properly completed and submitted Flexible Spending Plan change in status forms within two workdays of receipt. Reviewed 124 Flexible Spending Plan change in status forms. 123 forms, or 99%, were processed within two workdays of receipt. 4. By December 31, 2014, hold an annual employee awards program. The 49th Annual Employee Recognition Program was held on November 17, 2014 at the Aupuni Center Conference Room. Mayor Kenoi honored and recognized 23 outstanding County of Hawaii employees. Recruitment and Examination 1. Establish eligible lists to assist hiring departments fill their vacancies: • Within two months for registration recruitments and small/medium size open - competitive recruitments requiring a written examination. We established 9 out of 9, or 100%, of eligible lists within two months. Within three months for large size open -competitive recruitments requiring a written examination. No large size open -competitive recruitment requiring a written examination was conducted during this period. Six Month Progress Report on Program Objectives for FY 2014-15 4 HUMAN RESOURCES HUMAN RESOURCES Recruitment and Examination (continued) • Within two months for open -competitive recruitments requiring a training and experience evaluation (T&E). We established 76 out of 81, or 94 %, of eligible lists within two months. Three recruitments are currently in progress. Two recruitments resulted in no applicants. • Within four months for the Police Officer I recruitment requiring a written examination and a performance test. The Police Officer I recruitment was not conducted during this period. 2. Establish internal recruitment lists to assist hiring departments fill their vacancies: • Within one month for internal recruitments within the department or internal recruitments within the County. All 56 internal recruitment lists, or 100%, of internal lists were established within one month. 3. Certify (refer) names from available eligible lists to hiring departments within four workdays from receipt of the request for the list. All 269, or 100%, of requests were certified (referred) names from available eligible/internal lists to hiring departments within four workdays. 4. By October 31, 2014, coordinate the placement of Cooperative Vocational Education (CVE) students within the County. Thirteen CVE positions were filled by October 31, 2014. Two positions remained vacant due to Hawaii Community College's difficulty in referring interested CVE students. These positions will hopefully be filled with the start of the college's 2015 spring semester. Health and Safety 1. Coordinate and/or conduct safety inspections of at least six County facilities. Safety inspections of three County facilities were conducted. Facilities include: Public Works Building Division Hilo Carpenter Shop, Water Supply Kona Baseyard and Water Supply Waimea Baseyard. Six Month Progress Report on Program Objectives for FY 2014-15 HUMAN RESOURCES HUMAN RESOURCES Health and Safety (continued) 2. Provide requested safety and equipment training within two months of original request. Twenty-six safety training requests were received and all were delivered within two months of original request. 3. Provide two HIOSH-required training programs per quarter. Six HIOSH training programs were provided in the first quarter and three HIOSH training programs were provided in the second quarter: 1St Quarter: Respiratory Protection and Fit Testing, Personal Protective Equipment, Hazard Communication, Bloodborne Pathogens, Hearing Conservation and Forklift training 2°d Quarter: Fire Extinguisher, Bloodborne Pathogens and Forklift training 4. Provide at least six Defensive Driver Courses (DDC) to County employees during the fiscal year. Four Defensive Driver Course and Driver Improvement Program Training sessions were provided. 5. Conduct a semi-annual workers compensation claims review. File reviews were conducted in September and December. Six Month Progress Report on Program Objectives for FY 2014-15 6 HUMAN RESOURCES HUMAN RESOURCES Classification and Pay 1. Review and process position redescription reviews within five workdays of receipt. One hundred seventeen redescription review requests were received and all were processed within five workdays of receipt. 2. Review and process reallocations for recruitment within 10 workdays of receipt. One hundred fifty three reallocation requests for recruitment purposes were received and all were processed within 10 workdays of receipt. Labor/Transactions 1. Hear and respond to employer -level grievances within 60 days from receipt. Twenty-six employer -level grievances were received and all were responded to within 60 days from receipt. 2. Answer all written departmental inquiries relating to the administration and interpretation of all collective bargaining agreements and executive orders within 14 days from date of receipt if it does not require inter -jurisdictional action, 30 days if it does. Two hundred and forty email requests were received and all were responded to within 14 days from receipt. 3. Provide background and other technical information required by the Corporation Counsel's Office for the arbitration of grievances within 14 days from the date of request. Two requests from Corporation Counsel's Office were received and responded to within 14 days from the date of the request. 4. Conduct two department/agency audits each quarter on personnel files, temporary assignment records, postings, etc. to ensure compliance with personnel laws, rules, policies and procedures, collective bargaining agreements and executive orders. A total of three agencies were audited during the fiscal year. lst quarter: Human Resources, Finance 2nd quarter: None 3rd quarter: None 4th quarter: Mass Transit Final Status Report on Program Objectives for FY 2013-14 HUMAN RESOURCES HUMAN RESOURCES Labor/Transactions (continued) Fewer department/agency audits were conducted due to a high level of mass pay adjustments transactions performed throughout this period (see #5 below) and the shifting of personnel resources to be trained in other areas. 5. With the exception of mass pay adjustments transactions, audit and approve properly completed and submitted payroll certification forms within five workdays of receipt. Audit and approve mass pay adjustment payroll certification forms within two weeks of the last form received. Audited and approved 3,069 payroll certification forms. 2,945 forms, or 96%, were processed within five workdays of receipt. Audited and approved 6,143 mass pay adjustment payroll certification forms. All forms were processed within two weeks of the last form received. Training 1. Conduct the New Hire Orientation class once a month. Thirteen New Hire Orientation classes were conducted: July 2, 2013 Kona August 7, 2013 Hilo August 22, 2013 Police Recruits September 3, 2013 Kona October 17, 2013 Hilo November 5, 2013 Kona December 3, 2013 Hilo January 9, 2014 Kona February 5, 2014 Hilo March 5, 2014 Kona April 2, 2014 Hilo May 6, 2014 Kona June 4, 2014 Hilo 2. Annually conduct each module in the Customer Service Skills Series. Conducted training on three out of five Customer Service Skills Series modules during the fiscal year. Final Status Report on Program Objectives for FY 2013-14 HUMAN RESOURCES HUMAN RESOURCES Training (continued) Customer Service Skills — Mastering The Basics August 28, 2013 Hilo February 13, 2014 Kona February 20, 2014 Hilo Customer Service Skills — Effective Communication May 14, 2014 Kona June 9, 2014 Hilo Customer Services Skills — Building Relationships June 10, 2014 Kona June 26, 2014 Hilo 3. Annually conduct each module in the Supervisory Skills Series. Module 1 Module 2 Module 3 Conducted training on two out of five Supervisory Skills Series modules during the fiscal year. Supervisory Skills — Basic Overview Module 1 January 15, 2014 Kona January 22, 2014 Hilo Supervisory Skills — Employee Development Module 2 March 11, 2014 Hilo 4. Annually coordinate the Prevention of Workplace Violence training program. Prevention of Workplace Violence classes for supervisors and employees were conducted on November 12, 2013 in Hilo and November 19, 2013 in Kona. 5. By September 30, 2013, hold the annual Pre -retirement Workshop. The annual Pre -retirement Workshop was held on September 18, 2013 with 145 State & County employees attending. 6. Issue the Fall 2013 and Spring 2014 Training Catalogues. The Fall training catalog was issued on July 11, 2013. The Spring training catalog was issued on December 19, 2013. Final Status Report on Program Objectives for FY 2013-14 HUMAN RESOURCES HUMAN RESOURCES Equal Opportunity 1. Respond to and resolve inquiries and complaints from the public and Hawaii County employees regarding various civil rights laws within 14 days from date received unless extensive research/investigation or action/information from other departments is required to properly respond to the inquiries and complaints. For the period, July 2013 — June 2014, the EO Officer received 246 complaints and inquiries. 214 (87%) were closed within 14 days; 6 (2.4%) closed in less than 30 days, 19 (7.7%) were pending more than 30 days and 7 (2.9%) remain pending. 2. By June 30, 2014, deliver 2 supervisory training classes, 2 non -supervisory training classes and 2 customer service training classes. Conducted nine ADA Customer Service classes with 115 participants, seven supervisory Anti -Discrimination and Harassment training classes with 80 participants, and fifteen non -supervisory Anti -Discrimination and Harassment classes with 263 participants. Also conducted five "Ally" training classes (gay lesbian bisexual and transgender sensitivity training) for supervisory and non - supervisory employees with 41 participants. Administrative Services 1. Review and act upon properly completed and submitted Flexible Spending Plan change in status forms within two workdays of receipt. Reviewed 209 Flexible Spending Plan change in status forms. 199 forms, or 95%, were processed within two workdays of receipt. 2. By December 31, 2013, hold an annual employee awards program. The 48th Annual Employee Recognition Program was held on October 28, 2013 at the Aupuni Center Conference Room. Mayor Kenoi honored and recognized 25 outstanding County of Hawaii employees. Final Status Report on Program Objectives for FY 2013-14 4 HUMAN RESOURCES HUMAN RESOURCES Recruitment and Examination Establish eligible lists to assist hiring departments fill their vacancies: • Within two months for registration recruitments and small/medium size open - competitive recruitments requiring a written examination. We established 13 out of 13, or 100%, of eligible lists within two months. • Within three months for large size open -competitive recruitments requiring a written examination. We established 4 out of 4, or 100%, of eligible lists within three months. • Within two months for open -competitive recruitments requiring a training and experience evaluation (T&E). We established 118 out of 128, or 92%, of eligible lists within two months. Five eligible lists were established later due to the volume of recruitments open simultaneously. Three were continuous recruitments with specialized minimum requirements and eligible lists were established later once we obtained qualified applicants. Two recruitments did not receive any applications. • Within four months for the Police Officer I recruitment requiring a written examination and a performance test. We established the Police Officer I eligible list within four months. 2. Certify (refer) names from available eligible lists to hiring departments within four workdays from receipt of the request for the list. 544 out of 545 requests, or 99.8%, were certified (referred) names from available eligible/internal lists to hiring departments within four workdays. 3. By October 31, 2013, coordinate the placement of Cooperative Vocational Education (CVE) students within the County. Fourteen CVE positions were filled by October 31, 2013. One position remained vacant due to Hawaii Community College's difficulty in referring interested students. This position was filled in the college's spring semester. Final Status Report on Program Objectives for FY 2013-14 HUMAN RESOURCES HUMAN RESOURCES Health and Safety 1. Coordinate and/or conduct safety inspections of at least six County facilities. Safety inspections of eleven County facilities were conducted. Facilities include: Honoka`a Waste Water Treatment Plant, Central Fire Station, Hakalau Parks & Recreation Gym, Hilo Solid Waste Division Sort Station, Kona Parks & Recreation Old Airport Maintenance Shop and Baseyard, Pu`uanahulu Solid Waste Division Landfill, Hilo County Building Basement Library, Hilo Driver's License Office, Housing Office on Wailuku Driver, Kona Motor Vehicle Registration Office, and Parks & Recreation Hilo Baseyard. 2. Provide requested safety and equipment training within two months of original request. Ninety training requests were received and all were delivered within two months of original request. 3. Provide two HIOSH-required training programs per quarter. HIOSH required training programs were provided in each quarter as follows: 1st quarter: Respiratory Protection and Fit Testing, Bloodborne Pathogens, Fire Extinguisher, Ladder Safety, Fall Protection, Forklift, Hazard Communication GHS, and Personal Protective Equipment training 2nd quarter: Hazard Communication GHS, Respiratory Protection and Fit Testing, Forklift, Personal Protective Equipment, Lockout/Tagout, Bloodborne Pathogens, and Hearing Conservation training 3rd quarter: Bloodborne Pathogens and Hearing Conservation training 4th quarter: Flagger/Worksite Safety, Bloodborne Pathogens, Hearing Conservation, Respiratory Protection Training and Fit Testing, Forklift Evaluation and Forklift training Final Status Report on Program Objectives for FY 2013-14 HUMAN RESOURCES HUMAN RESOURCES Health and Safety (continued) 4. Provide at least six Defensive Driver Courses (DDC) to County employees during the fiscal year. Eight Defensive Driver Course Training sessions were provided. 5. Conduct a semi-annual workers compensation claims review for every claim. File reviews were conducted in September, October, February and May. Final Status Report on Program Objectives for FY 2013-14 7 .11 INFORMATION Tr I r -T/ I j��.CIINIOL.OGY INFORMATION TECHNOLOGY INFORMATION TECHNOLOGY Provide a reliable and managed network for the County of Hawaii. Expand and maintain the County of Hawaii Local and Wide Area Networks. a. Provide redundancy with high speed connections with different physical routes. b. Redesign and reconfigure the network to implement higher level protocols using professional and managed services where applicable c. Implement security methods to protect the County of Hawaii information assets d. Extend network to include access for all Departments where possible e. Expand wireless access service in county buildings f. Expand public wireless access service in county buildings g. Implement redundant Internet connections h. Explore and implement modern wide area network connectivity for remote locations The County fiber network was extended to include connectivity to Pahoa Council Offices and the Lava EOC. • Contracted with Hawaiian Telcom for Fortigate Firewall Managed services. 2. Expand and maintain the County of Hawaii server and application support. a. Upgrade mission -critical data and application servers b. Leverage the use of current server and storage technologies c. Expand the use of virtual server and client technologies New VM server system was stood up on VMware VSphere 5 and EMC VNXe Disk Array equipment. Completed Gas Boy to Fuel Master system upgrade for Police & DPW Automotive. Software updates were applied to the Eden/Fresh financial system, both test and production environments, in conjunction with the Finance Department. Six Month Progress Report on Program Objectives for FY 2014-15 INFORMATION TECHNOLOGY INFORMATION TECHNOLOGY • A custom data capture system was provided to Finance and Human Resources to assist with required Federal Affordable Care Act reporting. 3. Maintain and enhance the reliability, security, and redundancy of the county's information technology infrastructures. a. Expand alternate server and backup locations to provide mission -critical services in the event of primary site disaster b. Increase County employee collaboration through the implementation of collaboration technologies c. Increase County employee communications through the deployment of conference calling services. • Active Directory upgraded from 2003 to 2012 • Exchange Email upgraded and consolidated from 2003 to 2013 • Initial deployment of upgraded network switches at fiber locations along the Hamakua Coast • SharePoint installation completed and initiated project to move the content of the County Intranet. • Federal grants secured for VoIP upgrade and Enterprise GIS upgrade. • Assisted Office of the County Clerk with the purchase and installation of the Granicus system for Live Stream and Archives of Council and Committee Meetings. 4. Review and improve Information Technology's customer support and services. a. Expand the use of HelpSpot support ticket software b. Expand use of service metrics to improve quality service and response DIT purchased one year of online training with unlimited course vouchers that can be used by any County of Hawaii employee. The course materials span back office technical products from Cisco, Microsoft, VMware and more, as well as end user training for Windows 8.1, Office 2013 suite and SharePoint. Six Month Progress Report on Program Objectives for FY 2014-15 2 INFORMATION TECHNOLOGY INFORMATION TECHNOLOGY 5. Coordinate and manage a County wide leased PC program for all end of life systems (Microsoft XP and later will end of life in March of 2013). Approximately 200 new PCs and 40 laptops have been deployed so far. Six Month Progress Report on Program Objectives for FY 2014-15 INFORMATION TECHNOLOGY INFORMATION TECHNOLOGY Provide a reliable and managed network for the County of Hawaii. Expand and maintain the County of Hawaii Local and Wide Area Networks. a. Provide redundancy with high speed connections with different physical routes. b. Redesign and reconfigure the network to implement higher level protocols using professional and managed services where applicable. c. Implement security methods to protect the County of Hawaii information assets. d. Extend network to include access for all Departments where possible. e. Expand wireless access service in county buildings. f. Expand public wireless access service in county buildings. g. Implement redundant Internet connections. h. Explore and implement modern wide area network connectivity for remote locations. • A wireless access point was installed at the Hilo base yard Automotive shop. • The County network was expanded to include connectivity for the Waiakea Office Plaza with the assistance of vendor Scientel. This is the new office location for the Department of Information Technology and the Department of Environmental Management. • Planning and design for a dedicated high speed internet connection from West Hawaii Civil Center was completed. • Contracted with vendor World Wide Technologies to implement Layer 3 configuration throughout the County's local and wide area networks. Completed project created subnets per functional areas around the island. 2. Expand and maintain the County of Hawaii server and application support. a. Upgrade mission -critical data and application servers. b. Leverage the use of current server and storage technologies. c. Expand the use of virtual server and client technologies. Final Status Report on Program Objectives for FY 2013-14 INFORMATION TECHNOLOGY INFORMATION TECHNOLOGY • New server equipment VMWare VSphere 5 and EMC VNXe Storage Array network were received and installed at Civil Defense. • The FireRMS system was upgraded to the current version and moved to a virtual server environment. • Software updates were applied to the Eden/Fresh financial system, both test and production environments, in conjunction with the Finance Department. Assistance was provided to Finance and Human Resources during the implementation of negotiated employee salary adjustments. • Assistance was provided to the Building Division of Public Works with the implementation of their Magnet Building permit system. The emphasis was on preparation of legacy data to be migrated from the original Lotus Notes system into the Magnet system. • A new On -Line services page debuted on The County of Hawaii website. This page brings available on-line services for the public onto one page for easier one -click access. On-line services include: Interactive Maps, applications for County jobs and Housing programs, Motor vehicle registration renewals, permits, bill payments, and much more. • Assistance was provided to the Solid Waste Division of the Department of Environmental Management during the ongoing implementation of a new scale house ticketing and accounts receivable system. Maintain and enhance the reliability, security, and redundancy of the county's information technology infrastructures. a. Expand alternate server and backup locations to provide mission -critical services in the event of primary site disaster. b. Increase County employee collaboration through the implementation of collaboration technologies. c. Increase County employee communications through the deployment of conference calling services. Replacement UPS for server racks at both Civil Defense and Aupuni Server room were procured and received. An analysis was completed and equipment was procured to maximize processor and disk space capacity for the AppAssure enterprise backup system, Laserfiche Document Management System, and the Eden/Fresh enterprise system. Final Status Report on Program Objectives for FY 2013-14 INFORMATION TECHNOLOGY INFORMATION TECHNOLOGY An RFP to upgrade our county network security system (Active Directory), and to upgrade, consolidate and provide better disaster recovery for all County Email was awarded. This project also includes the first phase of acquiring software licenses for all workstations and email users in the County, including Police, Prosecutor, Housing and Aging. This system upgrade must be completed before the roll out of new PCs can begin. 4. Enhance employee technical skills and knowledge: Offer online information and self-help tools: a. Develop content rich internal sites to provide support, training, and self -help tools. b. Research and provide alternate training opportunities for MS Office, VoIP phones, and voicemail systems. DIT purchased one year of online training with unlimited course vouchers that can be used by any County of Hawaii employee. The course materials span back office technical products from Cisco, Microsoft, VMware and more, as well as end user training for Windows 8.1 and Office 2013. 5. Ensure the IT systems and processes pass audit. Implementation of Tripwire software for server and software monitoring for enhanced security has continued. 6. Review and improve Information Technology's customer support and services. a. Expand the use of HelpSpot support ticket software. b. Expand use of service metrics to improve quality service and response. The department was successfully reorganized to create two sections. The User Support section consists of Help Desk and Applications. The Systems Support section consists of Network and Shared Services. Each branch is managed by an Information Systems Program Manager that reports to the Director. The department moved from its former "temporary" location to a newly renovated space at the Waiakea Office Plaza. The new space provides superior workspace for DIT staff and is located closer to the majority of our East Hawaii user population. Final Status Report on Program Objectives for FY 2013-14 INFORMATION TECHNOLOGY INFORMATION TECHNOLOGY 7. Coordinate and manage a County wide PC refresh program for all end of life systems (Microsoft XP and later will end of life in March of 2013). Approximately 1000 PCs. A new PC specifications sheet was created that includes information needed to match new PCs to the units they are replacing. A physical inventory of all PCs and laptops used in the County was completed. An IFB was issued and Vendors chosen for replacement desktop, laptop and GIS units. Final Status Report on Program Objectives for FY 2013-14 112 LEl/ c LATI'VE---,-', AUDITOR kilS LEGISLATIVE AUDITOR LEGISLATIVE AUDITOR 1. To procure an independent certified public accountant to conduct an annual post -audit of the County's accounts and financial transactions (Hawai`i County Charter § 10-13). Annual Financial Audit: Hawaii County Charter §10-13 requires an independent post -audit of the accounts and other evidences of financial transactions of the County to be conducted at least once every year by a certified public accountant or firm or certified public accountants, having no personal interest, direct or indirect, in the fiscal affairs of the county. Pursuant to this Charter requirement, the Office of the Legislative Auditor procured an independent external auditor to conduct the annual financial audits for the four-year period FY 2013-2014 through FY 2016-2017 and awarded Contract No. c.004162 to N&K CPAs, Inc. on December 5, 2013. As part of this contract, N&K CPAs, Inc. commenced the following audit activities and reports related to FY2013-2014: • Audit the County's Comprehensive Annual Financial Report; • Audit of the Department of Water Supply's Financial Statement; • Single Audit of Federal Financial Assistance Programs; • Landfill Financial Assurance Report; and • Office of Housing Section 8 Report. On May 20, 2014, N&K CPAs, Inc. initiated its audit activities related to the FY2013-2014 audits by conducting entrance conferences with the Department of Finance and the Department of Water Supply. 2. To file an annual audit plan with the Council based on a County -wide risk assessment of funds, programs, services, and operations of any County agency, executive agency, or program, which is supported, in whole or in part, by County funds (Hawai`i County Charter §3-18). The Office of the Legislative Auditor filed its annual audit plan with the Council on September 18, 2014 and can be found at http://records.co.hawaii.hi.us[WebLink8/DocView.aspx?id=71257&dbid=l. To conduct or cause to be conducted performance and/or financial audits of County agencies, programs, and/or operations in accordance with the annual audit plan, or as determined necessary by the Legislative Auditor (Hawai`i County Charter §3-18). Six Month Progress Report on Program Objectives for FY 2014-15 LEGISLATIVE AUDITOR LEGISLATIVE AUDITOR The Office of the Legislative Auditor is currently conducting three performance audits including; internal controls and usage of County procurement cards, Department of Parks & Recreations Cash Receipts, and hardware lifecycle management and software licensing management at the Department of Information Technology. Our audit reports are available on-line at http://records.co.hawaii.hi.us/Weblink8Browse.aspx?dbid=l&startid=18592. 4. To conduct or cause to be conducted follow-up performance and/or financial reviews of audited entities in accordance with the annual audit plan, or as determined necessary by the Legislative Auditor (Hawai`i County Charter §3-18). The Office of the Legislative Auditor is currently planning on conducting a follow-up on agreed-upon procedures Resolution 111-13 (Draft 2) at Office of the County Clerk and Elections Division during the second half of the fiscal year 2014-2015. 5. To conduct or cause to be conducted special studies or projects to ensure openness and accountability in the expenditure of public funds. Audit Database: To facilitate more efficient and effective audit coverage, the Office of the Legislative Auditor is researching the acquisition of data analytics software to assist in the review and analysis of County financial data. The Office will also use this software to track, monitor, update, and report on the status of implementation of audit recommendations by County agencies and programs. Risk Assessment: The Office of the Legislative Auditor is updating its 2012 County -wide risk assessment survey which serves as a basis for the development of an audit plan. Development and review of a risk assessment survey is in process and the projected County -wide distribution is estimated for Fall -2014 with results presented in 2015. Six Month Progress Report on Program Objectives for FY 2014-15 LEGISLATIVE AUDITOR LEGISLATIVE AUDITOR 1. To procure an independent certified public accountant to conduct an annual post -audit of the County's accounts and financial transactions (Hawai`i County Charter § 10-13). Pursuant to Hawaii County Charter §10-13, the Office of the Legislative Auditor procured external auditor Accuity LLP to conduct annual financial audits for the four-year period FY2009-2010 through FY2012-2013. As part of this contract, Accuity LLP concluded fieldwork and issued their report on March 31, 2014. The report included an Audit Opinion on the County's Comprehensive Annual Financial Report; a Financial Statement Audit and Management Report of the Department of Water Supply; and single -audit reports on federal financial assistance programs required for FY2012-2013. Pursuant to Hawaii County Charter §10-13, the Office of the Legislative Auditor procured an independent external auditor to conduct the annual financial audits for the four-year period FY2013-2014 through FY2016-2017 and awarded the contract to N&K CPAs, Inc. on December 5, 2013. 2. To file an annual audit plan with the Council based on a County -wide risk assessment of funds, programs, services, and operations of any County agency, executive agency, or program, which is supported, in whole or in part, by County funds (Hawai`i County Charter §3-18). 18 -Month Audit Plan: The Office of the Legislative Auditor earlier filed an 18 -month audit plan — January 2013 through June 2014 — based on our completion in December 2012 of an updated County -wide risk assessment through the survey of key management personnel at different organizational levels within the agencies and programs that comprise County government. External Peer Review: Pursuant to Government Auditing Standards (Yellow Book) §3.97, the Office of the Legislative Auditor successfully completed its first peer review by the Association of Local Government Auditors (ALGA). ALGA issued a Certificate of Compliance dated December 12, 2013, recognizing that the office's "internal quality control system was suitably designed and operating effectively to provide reasonable assurance of compliance with Government Auditing Standards for audit and attestation engagements during the period Julyl, 2009 through June 30, 2012." Final Status Report on Program Objectives for FY 2013-14 LEGISLATIVE AUDITOR LEGISLATIVE AUDITOR 3. To conduct or cause to be conducted performance and/or financial audits of County agencies, programs, and/or operations in accordance with the annual audit plan, or as determined necessary by the Legislative Auditor (Hawai`i County Charter §3-18). The Office of the Legislative Auditor is awaiting revised policies and procedures from the Department of Environmental Management as part of a limited scope performance or financial audit of internal controls related to its billing and collection of wastewater and solid waste fees (current and delinquent). 4. To conduct or cause to be conducted follow-up performance and/or financial reviews of audited entities in accordance with the annual audit plan, or as determined necessary by the Legislative Auditor (Hawai`i County Charter §3-18). To facilitate more efficient and effective audit coverage, the Office of the Legislative Auditor is researching the acquisition of data analytics software to assist in the review and analysis of County financial data. The Office will also use this software to track, monitor, update, and report on the status of implementation of audit recommendations by County agencies and programs. To conduct or cause to be conducted performance and/or financial audits of County agencies, programs, and/or operations as may be requested by the Council by resolution. The Office of the Legislative Auditor procured and concluded overseeing an independent financial review of expenditures related to the 2008/2010/2012 primary and general elections at the Office of the County Clerk and Office of Elections as requested by Council Resolution 111-13 (Draft 2). Taketa, Iwata, Hara and Associates, LLC completed and issued an Independent Accountant's Report on Applying Agreed -Upon Procedures relating to 2012 primary and general elections dated January 6, 2014 and was presented to the Finance Committee on March 31, 2014. In addition the Office of the Legislative Auditor completed a preliminary survey of the Department of Water Supply meter award procedures and meter compliance reviews and procedures regarding the Hawaiian Ocean View Estates (HOVE) water system standpipe station (Resolution 312-12) and did not identify any significant threats or risk areas. The Office terminated the audit on June 17, 2014; however, the Office may re -announce this audit at a later date and notification will be sent under a separate memorandum. Final Status Report on Program Objectives for FY 2013-14 113 LIQUOR CONTROL LIQUOR CONTROL LIQUOR CONTROL 1. Licensing: a. Conduct 30 interviews with new liquor license applicants. The liquor licensing officer conducted 39 interviews for new liquor license applications. b. Process 30 new license applications. 22 new liquor license applications have been processed. c. Conduct 30 site visits to applicant premises. 20 site visits to applicant premises have been done. 2. Operations: a. Hold minimum of 18 manager examinations in Hilo and 36 in Kona for approximately 900 employees of licensed establishments. Classes and examinations to be offered to all licensees' staff, including minor -aged employees. 6 manager examinations were held in Hilo, 12 in Kona, and 4 special examinations were held with a total of 729 attendees. b. Conduct minimum of 700 on -premise checks per month to promote compliance to liquor laws by liquor licensees. 6,754 (1,126 per month) on -premise and off -premise checks were done by our liquor investigators. c. Provide all staff, commissioners and board members education via county, state and nationally sponsored programs. • 2 investigators attended the NLLEA Investigators' Training Symposium in Pittsburgh, PA, July 19-26 2014. • 5 investigators attended the State Investigators' Workshop held September 8-10,2014 on Kauai. • 8 Commissioners, 3 Adjudication Board Members and 3 staff attended the 2014 Conference of State Liquor Commissions, September 21-24, 2014 on Kauai. • Administrative Officer and Commissioner attended the NLLEA 2014 Annual Conference, September 27 — October 2, 2014 in Louisville, KY. • Director attended the NCSLA Central/Western Conference, October 6-11, 2014 in Des Moines, IA. Six Month Progress Report on Program Objectives for FY 2014-15 LIQUOR CONTROL LIQUOR CONTROL • Commissioner attended the NABCA Administrators' Conference, October 19-21, 2014 in Boise, ID. • All investigators and administrative officer received mandatory training and re-training for use of sound meters. 3. Public Programs: a. Provide minimum of 2 youth, public and enforcement programs which promote compliance to liquor laws. • The Department continues to support the pilot Weekend Bus Rides at UHH to provide students with transportation from UHH campuses to the Prince Kuhio Mall areas and downtown areas. • With the other State of Hawaii counties, we are creating and producing a training video to be used in liquor card training classes. The video focuses on service and sales of alcoholic beverages to minors. • The department is currently deciding what criteria will be used to award this year's Project Grad funding for this year's high school graduation classes. • Processed contingency fund grant for Councilmember Zendo Kern to purchase a lunch wagon for the Na Wai Ola (Waters of Life) Public Charter School. Six Month Progress Report on Program Objectives for FY 2014-15 2 LIQUOR CONTROL LIQUOR CONTROL 1. Licensing: a. Conduct 30 interviews with new liquor license applicants. - Licensing officer conducted interviews with 91 new liquor license applicants. b. Process 30 new license applications. - 47 applications for new liquor licenses were processed. c. Conduct 30 site visits to applicant premises. - 56 site visits to applicant premises were done. 2. Operations: a. Hold minimum of 18 manager examinations in Hilo and 36 in Kona for approximately 900 employees of licensed establishments. Classes and examinations to be offered to all licensees' staff, including minor -aged employees. A total of 53 liquor card classes were held, 15 in Hilo, 24 in Kona and 14 special classes were held upon requests by licensees. - 1,048 employees attended these classes. b. Conduct minimum of 700 on -premise checks per month to promote compliance to liquor laws by liquor licensees. 9,828 on -premise checks and 134 investigations were done in the past twelve months. c. Provide all staff, commissioners and board members education via county, state and nationally sponsored programs. - Director and 2 commissioners attended the National Liquor Law Enforcement (NLLEA) 2013 Conference in Phoenix, AZ, July 30 — August 3, 2013. - County of Hawaii, Dept. of Liquor Control hosted the 2013 State Liquor Investigators' Workshop in Waikoloa, August 26-28, 2013. All liquor investigators, the administrative officer, licensing officer and Director attended this conference. Final Status Report on Program Objectives for FY 2013-14 LIQUOR CONTROL LIQUOR CONTROL County of Hawaii, Dept. of Liquor Control hosted the 2013 State Conference of Liquor Commissions and Industry Representatives in Waikoloa, September 15-18, 2013. The conference was attended by 7 commissioners, 5 adjudication board members and 6 staff members. 2013 National Conference of State Liquor Administrators (NCSLA) was attended by the administrative officer and 1 adjudication board member. This conference was held in Omaha, NE, October 27-30, 2013. Staff attended Laserfiche training in November 2013. Liquor investigators and administrative officer attended annual sound meter training conducted by the State of Hawaii, Department of Health. Accountant attended procurement training in July 2013 and October 2013. - The administrative staff attended a special session of "Conducting an Effective Interview" conducted by the Dept. of Human Resources. - The private secretary and accountant attended the Laserfiche Empower 2014 Conference in Anaheim, CA in January 2014. - Licensing clerk and account -clerk attended "Mastering the Basics of Customer Service Skills" conducted by the Dept. of Human Resources. - Director, a commissioner and adjudication board member attended the 77th Annual National Alcohol Beverage Control Association (NABCA) Conference on Marco Island, FL in May 2014. - Kona Liquor Control Investigators attended "NOV 101— Investigation and Documentation for Issuances of Notice of Violations" held by the Office of the Corporation Counsel. - Licensing clerk, board's and commission's secretary and private secretary attended the Updates and Answers to Common UIPA & Sunshine Law Questions/UIPA Records Request Log Training. - Director, 2 adjudication board members and a commissioner attended the National Conference of State Liquor Administrators' (NCSLA) 2014 Annual Conference in San Antonio, TX in June 2014. Final Status Report on Program Objectives for FY 2013-14 LIQUOR CONTROL LIQUOR CONTROL 3. Public Programs: a. Provide minimum of 2 youth, public and enforcement programs which promote compliance to liquor laws. Project assistance in the amount of $4,962.32 granted to The Pantry's Friday Nite Youth Group. This non-profit group, in collaboration with the North Hawaii Drug -Free Coalition/Five Mountains Hawaii, sent 7 youth and adults to Austin, TX to attend the Community Anti -Drug Coalitions of America (CADCA) training in July 2013. This was followed by visiting Venice Beach, CA to work with the Californians for Drug -Free Youth. - Processed contingency fund grant for Councilmember Eoff to provide funding to the Big Island Wave Riders Against Drugs group for a beach clean-up in Kona. - Processed contingency fund grants for Council members Ilagan, Kern and Eoff for Project Grad funding for 2014 high school graduates from 6 Big Island high schools. - Provided Project Grad funding to the 2014 graduates of 7 Big Island high schools to ensure having a safe and healthy venue to celebrate graduation. - Initiated a pilot Weekend Bus Rides at UHH to provide students with transportation from UHH Campuses to Prince Kuhio area and Downtown area to promote those areas and to lessen the amount of downtime in the dorms for those students that lack transportation or having to deal with Hilo's inclement weather. Reports had shown a higher incidence of alcohol abuse when students had no activities or no way to get to activities. Final Status Report on Program Objectives for FY 2013-14 114 MANAGEMENT MANAGEMENT ADMINISTRATION 1) Protect the health, safety and welfare of all residents and visitors in the County of Hawai `i. This administration continues to put public health, safety and welfare at the forefront of core services to the community. Disaster preparedness, response and recovery efforts for Hurricane Iselle as well as ongoing efforts with the June 27 lava flow to keep core community infrastructure intact involve many County agencies with the support of Federal and State resources as well. This administration has gone above and beyond in maintaining these core services island wide. 2) Improve communications with residents about County programs and services. Communication with our communities through various media channels remain a priority to this administration. The use of social media continues to be an active means to engage our community. Communication dealing with the health and safety has been channeled primarily though civil defense in recent months and broadcasted through public radio as well as statewide news media outlets. 3) Provide timely and meaningful responses to complaints. The Office of Management continues to address all complaints and inquiries in seeking resolution within seven days through the Mayor's administrative team or various department representatives. 4) Continue traveling to meet with residents in each district. We will focus on district outreach in the 2"d half of the fiscal year as part of this administration's commitment to stay in touch with residents in each district. The Mayor has ongoing meetings in every district throughout the year but will focus on budget and key county initiatives for his upcoming community meetings. 5) Build effective partnerships with federal, state and private agencies. Recent efforts to support post hurricane recovery and rebuilding efforts as well as lava flow mitigation have brought partnerships with federal, state, private and non-profit sectors. Other partnerships continue with projects such as the Lalamilo Wind Farm, Ka'u Gym and the recently completed Pa'auilo Slaughterhouse. Six Month Progress Report on Program Objectives for FY 2013-14 MANAGEMENT ADMINISTRATION 6) Expand the County's island -wide bus system. We recently added three new buses to our County's Mass Transit fleet as well as several refurbished buses donated to us by the City and County of Honolulu which serve as back up when any of our current fleet buses are being repaired or serviced. Additional bus shelters continue to be installed island wide. Planning and designing of a new Mass Transit base yard has begun to better support our growing fleet and operations. 7) Improve energy efficiency and sustainability in the County of Hawaii. Ongoing efforts to change all 10,000 street lights island wide to more energy efficient LED street lights continue. This initiative will save the County approximately 1 million dollars a year once completed. Our Department of Water Supply Lalamilo Windfarm project advances. Once completed, this will save water rate payers about $500,000 per year. 8) Develop agricultural programs to increase our food sustainability. We continue community outreach and educational efforts island wide around food self-sufficiency informed by the Food Baseline Study commissioned by the County of Hawaii. Also, increased resources in the form of grants have been awarded island wide to support agriculture in areas of research, marketing and product development. 9) Develop alternative energy programs to decrease our dependence on imported fossil fuels. A key initiative under way will convert all diesel use to biodiesel (B20). This would displace 20% of our County of Hawaii use of imported diesel with locally produced biodiesel. Another initiative involves a Master PV RFP to incorporate PV on more county facilities island wide. Efforts continue to protect county rate payers on several dockets with the PUC. Six Month Progress Report on Program Objectives for FY 2013-14 2 MANAGEMENT ADMINISTRATION 10) Lower County costs and expenditures; raise County revenue streams. • Yearly increases in employee healthcare coverage, retirement, energy and fuel costs in addition to collective bargaining increases, demands for better infrastructure, public safety and mass transit have placed increased burden on our ability to meet the needs of our community. • We have taken multiple steps to meet this demand for increased revenue and budget by raising bus fares, facility rentals and property taxes. While raising taxes and fares is not popular, it was necessary in light of all the cost cutting measures we had previously implemented, yet faced with uncontrollable expenses and growing community needs. • The added cost associated with dealing with several major natural disasters continue to be accrued but is also addressed with aggressive efforts to seek federal and state emergency assistance. • We continue to look at closing any loopholes that may exist that lessen our real property tax collections as well as work closely with departments to find savings where possible. Six Month Progress Report on Program Objectives for FY 2013-14 MANAGEMENT INFORMATION AND ASSISTANCE CENTER 1. Assist the clerical workload of the Mayor's Office, the Cost of Government Commission, Geothermal Energy Working Group, and Committee on Early Childhood, the Game Management Advisory Commission, and all County departments and agencies daily. ONGOING — Objective being achieved. 2. Process all applicants for Hawai'i County Boards and Commissions, keep data base of applicants and active members current. ONGOING — Objective being achieved. 3. Receives and handles complaints filed, refers complaints for resolution to appropriate departments or person(s), and follows up to ensure that action has been taken within a maximum two week turnaround time. ONGOING — July 1, 2014 — December 31, 2014, received 25 complaints. 4. Assists in updating the County Web Calendar, provides information for the County Web Newsletter; and maintains and updates the community bulletin board at the County Building. ONGOING — Objective being achieved. 5. Assists the public with a variety of information; i.e. current community events; direct folks to State or County agencies, phone numbers, and directions. ONGOING — Objective being achieved. 6. Oversees the operations of daily issuance of disabled parking permits; maintain/update files with entry of data into the centralized statewide database. ONGOING — July 1, 2014 — December 31, 2014, issued 735 placards. 7. Take reservations for Aupuni Center Conference Room, and County Building Conference Rooms (Hamakua & Puna), issue forms and keys, and maintain calendar of events. ONGOING — July 1, 2014 — December 31, 2014, approximately 148 events held at Aupuni Center Conference Room, and 120 events held at Puna Conference Room. Six Month Progress Report on Program Objectives for FY 2014-15 MANAGEMENT ADMINISTRATION 1. Protect the health, safety and welfare of all residents and visitors in the County of Hawaii Accomplished. The administration has kept public health, safety and welfare a priority by providing the necessary increases in funding for positions to create more police presence in areas of need as well as increased funding for more apparatus purchases in the fire department. 2. Improve communications with residents about County programs and services. Accomplished. The Office of Management interacted with the community through various channels such as newspaper, television, Holomua newsletter, HawaiiCountyMayor.com website, Twitter and Facebook in addition to traveling to our many communities to meet with community organizations in person. 3. Provide timely and meaningful responses to complaints. Accomplished. The Office of Management addresses all complaints and inquiries in seeking resolution within seven days through the Mayor's administrative team or various department heads. 4. Continue traveling to meet with residents in each district. Accomplished. The Mayor has kept his commitment by traveling to all nine districts to meet with residents in addressing issues, but more importantly to listen to the concerns of his constituents in the various communities. 5. Build effective partnerships with federal, state and private agencies. Accomplished. The Mayor and his administrative team worked closely with all levels and branches of government as well as the private sector that improved infrastructure and services to the community. Work continues on several key public private partnerships that include the Lalamilo Wind Farm, Pa`auilo Slaughterhouse and Rendering Plant, as well as the Ka`u District Gym and Emergency Shelter facility. 6. Expand the County's island -wide bus system. Accomplished. We secured two new full size motor coaches as well as three 30 passenger buses to better serve our communities transit needs. Also, due to increasing demand and risk, two more much needed mechanics were hired to better service our Hele-On Bus fleet. Final Status Report on Program Objectives for FY 2013-14 MANAGEMENT ADMINISTRATION 7. Improve energy efficiency and sustainability in the County of Hawaii. Accomplished. Installation continued with our island wide LED Street light initiative that is changing all street lights to much more efficient LED street lights. Savings will total $1 million a year once fully transitioned to LEDs. Additional funding for the next phase has already been budgeted. Our DWS Uilamilo Wind project advances with the selection of the vendor. This wind power project will provide lower cost, renewable energy to pump our County's water in that region. 8. Develop agricultural programs to increase our food sustainability. Accomplished. We implemented community education and conservation initiatives that supports our island's food self-sufficiency. We funded the Veteran's Farmers Initiative with the Waimea Hawaiian Homes Community which has proven to be a success in partnership with DHHL, OHA, and DOA. This program provided low cost green houses, farming and marketing education as well as access to retail and restaurant opportunities for the participants. 9. Develop alternative energy programs to decrease our dependence on imported fossil fuels. Accomplished. The County Fleet Owner's Association initial meeting was held and consensus shared that having access to shared information on best practices, technology and overall industry information is needed to better drive transformation within the Island's fleet owners to adopt practices and technologies that will lessen their dependence on fossil fuel derived fuels and look at more efficient and renewable resources and technology. In addition, this administration has participated in key PUC dockets and defended its position that any adoption of new technology or renewable energy sources must lead to lower electricity rates for our community. Final Status Report on Program Objectives for FY 2013-14 MANAGEMENT ADMINISTRATION 10. Lower County costs and expenditures; raise County revenue streams. Accomplished. This year our operating budget saw its first increase since 2008 when we first took office but is still less than the budget in 2008. Yearly increases in employee healthcare coverage, retirement, energy and fuel costs in addition to collective bargaining increases, demands for better infrastructure, public safety and mass transit have placed increased burden on our ability to meet the needs of our community. We have taken multiple steps to meet this demand for increased revenue and budget by raising bus fares, facility rentals and property taxes. While raising taxes and fares is not popular, it was necessary in light of all the cost-cutting measures we had previously implemented yet faced with uncontrollable expenses and growing community needs. We continue to look at closing any loopholes that may exist that lessen our real property tax collections as well as work closely with departments to find savings where possible. Final Status Report on Program Objectives for FY 2013-14 MANAGEMENT INFORMATION AND ASSISTANCE CENTER 1. Assist the clerical workload of the Mayor's Office, the Cost of Government Commission, Geothermal Energy Working Group, and Committee on Early Childhood, the Committee on the Status of Women, and all County departments and agencies daily. OBJECTIVE ACHIEVED 2. Process all applicants for Hawai'i County Boards and Commissions, keep data base of applicants and active members current. OBJECTIVE ACHIEVED 3. Receives and handles complaints filed, refers complaints for resolution to appropriate departments or person(s), and follows up to ensure that action has been taken within a maximum two-week turnaround time. OBJECTIVE ACHIEVED — July 1, 2013 — June 30, 2014, received 164 complaints. 4. Assists in updating the County Web Calendar, provides information for the County Web Newsletter; and maintains and updates the community bulletin board at the County Building. OBJECTIVE ACHIEVED 5. Assists the public with a variety of information; i.e. current community events; direct folks to State or County agencies, phone numbers, and directions. OBJECTIVE ACHIEVED 6. Perform daily issuance of disabled parking permits; maintain/update files with entry of data into the centralized statewide database. OBJECTIVE ACHIEVED — July 1, 2013 — June 30, 2014, issued 2,393 placards 7. Take reservations for Aupuni Center Conference Room, and County Building Conference Rooms (Hamakua & Puna), issue forms and keys, and maintain calendar of events. OBJECTIVE ACHIEVED — July 1, 201— June 30, 2014, approximately 318 events held at Aupuni Center Conference Room, and 243 events held at Puna Conference Room, discontinued use of Hamlkua Conference Room. Final Status Report on Program Objectives for FY 2013-14 4 .15 MASSS5 TRANISSIT AGENCY MASS TRANSIT AGENCY MASS TRANSIT AGENCY 1. Increase system ridership from FY 2013-14. Ridership from July — December, 2014, amounted to 415,878 passenger trips, a 17.41% decrease from the same period in FY 12 —13. The continuing reduction in fuel costs attributes to the decrease in ridership. 2. Resolve and follow-up on all complaints within two weeks. The Mass Transit Agency received a total of 49 official complaints from July — December, 2014. All complaints are continuing to be followed up on within two weeks. 3. Implement expanded bus service in Puna, Kona, and Hilo. Expanded Intra Kona bus routes to service Kaiser Permanente and a portion of Kona Palisades Lokahi Apartments. 4. Continue expansion of official bus shelter and bus stop sign program. Awarded bid to construct bus shelter in Pa'auilo, Hawaii. Project is to be completed by April, 2015. Six Month Progress Report on Program Objectives for FY 2014-15 MASS TRANSIT AGENCY MASS TRANSIT AGENCY 1. Increase system ridership from FY 2013-14. Ridership from July, 2013 — June, 2014, amounted to 920,280 passenger trips, a 9.5% decrease from the same period in FY 2012 —13. The decrease in ridership is attributed to a bus fare increase on July 1, 2013. Prior to the fare increase, seniors (55 and above), individuals with disabilities, and students were provided free bus rides. Ridership continues to strengthen however, and a steady increase is anticipated. 2. Resolve and follow-up on all complaints within two weeks. All complaints are continuing to be followed up on within two weeks. A total of 137 official complaints were recorded. 3. Implement expanded bus service in Puna, Kona, and Hilo. Extended Puna bus routes to service a portion of the Ainaloa subdivision and revised the Waikoloa Village Shuttle to provide service to Waimea and the Waikoloa Resorts. 4. Continue expansion of official bus shelter and bus stop sign program. Ongoing. Erected three bus shelters in West Hawaii. 5. Complete specifications for One -Stop Transit facility. Identified parcel for Transit Baseyard Maintenance Facility and began preliminary design program. Final Status Report on Program Objectives for FY 2013-14 .16 M ISziC E L LAN 0 U Sci MISCELLANEOUS ANIMAL CONTROL 1. 90% of vicious dog calls will be responded to within two hours. Of 48 vicious/dangerous dog calls received where the dog was not contained and posed a potential and ongoing threat, responded to 48 calls within two hours, or 100% of calls. 2. 90% of loose animal posing a public safety hazard calls will be responded to within two hours. Of 67 animals posing a public safety hazard calls received, responded to 67 calls within two hours, or 100% of calls. 3. 90% of injured animal related calls will be responded to within two hours. Of 135 injured animal related calls received, responded to 135 calls within two hours, or 100% of calls. 4. 90% of calls for animal control assistance by the police will be responded to within three hours. Of 61 animal control assistance by the police calls received, responded to 61 calls within three hours, or 100% of calls. 5. 90% of animal cruelty and neglect cases will be responded to in 24 hours and resolved in 14 working days. Of 290 animal cruelty and neglect cases received, responded to 283 calls within 24 hours. 275 of those cases were resolved in 14 working days, or 97.17%. 6. 90% of unlicensed, loose dog and any non-cruelty/neglect cases will be responded to in 48 hours and resolved in five working days. Of 1,228 of unlicensed, loose dog and any non-cruelty/neglect calls received, responded to 1,208 calls within 48 hours, or 98.37%. Of 371 cases that were opened as a result of those calls, 371 were resolved cases in five working days, or 100% of cases. 7. 84 Sweeps of problem communities per year. Conducted 37 sweeps or 44% of goal. Six Month Progress Report on Program Objectives for FY 2013-14 MISCELLANEOUS ANIMAL CONTROL 1. 90% of vicious dog calls will be responded to within two hours. Of 166 vicious/dangerous dog calls received where the dog was not contained and posed a potential and ongoing threat, responded to 158 calls within two hours, or 95.18% of calls. 2. 90% of loose animal posing a public safety hazard calls will be responded to within two hours. Of 118 animals posing a public safety hazard calls received, responded to 116 calls within two hours, or 98.31% of calls. 3. 90% of injured animal related calls will be responded to within two hours. Of 313 injured animal related calls received, responded to 309 calls within two hours, or 98.72% of calls. 4. 90% of calls for animal control assistance by the police will be responded to within three hours. Of 138 animal control assistance by the police calls received, responded to 138 calls within three hours, or 100% of calls. 5. 90% of animal cruelty and neglect cases will be responded to in 24 hours and resolved in 14 working days. Of 550 animal cruelty and neglect cases received, responded to 533 calls within 24 hours. 541 of those cases were resolved in 14 working days, or 98.36%. 6. 90% of unlicensed, loose dog and any non-cruelty/neglect cases will be responded to in 48 hours and resolved in five working days. Of 2,401 of unlicensed, loose dog and any non-cruelty/neglect calls received, responded to 2343 calls within 48 hours, or 97.58%. Of 586 cases that were opened as a result of those calls, 586 were resolved cases in five working days, or 100% of cases. 7. 84 Sweeps of problem communities per year. Conducted 87 sweeps or 104% of goal. Final Status Report on Program Objectives for FY 2013-14 17 PARKS'& RE-l','CREATION PARKS & RECREATION 'ALAE CEMETERY 1. Conduct maintenance and repair activities. Maintained mosquito abatement program as recommended by the Department of Health. Six Month Progress Report on Program Objectives for FY 2014-15 PARKS & RECREATION VETERANS CEMETERIES - EAST AND WEST HAWAII 1. Continue to coordinate development of the East and West Hawaii Veterans Cemeteries with the Veterans Advisory Committee and the Department of Defense. Park Maintenance crews have worked with Veterans Advisory Committee and the Department of Defense on issues that arose the past six months. 2. Continue maintenance of cemetery grounds. Maintenance and repairs have been done daily. 3. Assign and record all burials. All burials have been assigned and recorded. Six Month Progress Report on Program Objectives for FY 2014-15 PARKS & RECREATION RURAL CEMETERIES 1. Continue maintenance of cemetery grounds. Park Maintenance crews provided continued maintenance at all County rural cemeteries. 2. Assign and record all burials. All burials have been assigned and recorded. Six Month Progress Report on Program Objectives for FY 2014-15 PARKS & RECREATION HAWAII COUNTY BAND 1. Provide musical services for the island residents and visitors by working with community organizations and providing 40 musical services annually (e.g. parades, ceremonies, festivals, concerts and special events.). Provided 24 performance services as of December 31, 2014. These services include parades, concerts, patriotic ceremonies and special events in Hilo, Volcano, Pahoa, and Kona. 2. Provide 11 monthly Mo`oheau Bandstand concerts that are entertaining, educational, musically challenging, and historically significant. Provided six monthly Mo'oheau Park concerts during July, August, September, October, November, and December. All concerts very well attended and well received by the crowd in attendance. A brief history of the Hawaii County Band is presented to the audience at these concerts to inform the public of the band's cultural and historical significance. In addition, program notes on selections being performed, are presented to the audience in order to help the audience better understand each work. To insure that the band plays a variety of quality music, pieces are chosen from selected national lists such as the National Band Association, Music Educators National Conference, The Instrumentalist, and the College Band Directors National Association. Each monthly concert tries to incorporate a featured solo or popular selection. Sponsor the Intermediate and High School Concert Band Festival, which showcases school bands from the Big Island and elsewhere. The Department does not schedule these concerts due to lack of interest. Other festivals have taken place at different times throughout the year. 4. Feature at least two young musicians as soloists at the April or May Mo`oheau Bandstand Concert, which provides musically educating opportunities for the young people of the County of Hawaii, annually. Students have been contacted for possibly solo performance with the Hawaii County Band in April or May. Six Month Progress Report on Program Objectives for FY 2014-15 4 PARKS & RECREATION HAWAII COUNTY BAND Introduce 20 new musical pieces per year to provide musical challenges to the band members. No new pieces were performed as no funds were available to purchase new music. Six Month Progress Report on Program Objectives for FY 2014-15 PARKS & RECREATION WEST HAWAII BAND 1. Provide musical services for island residents and visitors by working with community organizations and providing 20 — 25 musical services annually ( eg. Parades, ceremonies, festivals, concerts, and special events). Working with community organizations such as Hawaii International Billfish Tournament, Ironman Foundation, Inc., Daughters of Hawaii, Merry Monarchs Glee Club, Halau Hula Na Pua U'I O Hawaii, Hualalai Regency, Kailua-Kona Parades Organization, Waimea Parades Organization and the Veteran's Association, the Band performed 15 music services as of December 31, 2014. 2. Provide 6 concerts that are entertaining, educational, musically challenging and historically significant. The Band provided four monthly concerts at its series at the Hale Halawai in Kailua-Kona; two were canceled due to hurricane closings. The well -attended performances were programmed with musically challenging works from the Hawaiian, Classical, Jazz, Popular, Broadway musical and standard concert band music libraries and each piece was presented with a short educational and entertaining lecture about its composer and significance in music and world history. The Band also played two concerts at its series at the historic Hulihe`e Palace, offering music with the Merry Monarchs Glee Club and the Halau Hula Na Pua U'I O Hawaii to commemorate the birthdays of Hawaiian monarchs. The monthly concerts as of December 31, 2014 totaled six. 3. Feature a young musician as soloist at the March or May monthly concert, to provide music education opportunities for the young musicians of Hawaii County. The Band has planned a May Concert featuring a young musician from West Hawaii who will have an opportunity to perform for the West Hawaii community at its monthly series at Hale Halawai. 4. Introduce 20 new pieces per year to provide musical challenges for the band. The Band rehearsed 12 new pieces and performed 12 as of December 31, 2014. Six Month Progress Report on Program Objectives for FY 2014-15 PARKS & RECREATION ADMINISTRATION 1. Continue to distribute P&R Service survey at all staffed facilities and activities/events conducted by the department. Survey results are compiled quarterly and shared with employees. Total of 13 surveys received. 2. Continue to update information for Divisions and Sections on the County of Hawaii website on a timely basis. Our Departmental Data Processing Coordinator and Information officer continue to update the website with quarterly program guides, special events information and departmental rules and regulations. 3. Continue implementation of the transition plan for accessibility to public facilities during the fiscal year. Implementation of the transition plan is steadily progressing. 4. Continue implementation of the transition plan for playground safety and accessibility during the fiscal year. Implementation of the transition plan is steadily progressing. 5. Maximize resources by encouraging the "Friends of the Park" program and identify a minimum of five community service projects that focus on maintenance and/or improvements to park facilities. The Department is currently in discussion with various community groups to conduct community service projects. 6. Provide at least one technical job specific training for 50% of administrative staff. As of December 31, 2014, at least two job specific training was provided for 30.7% of the administrative staff (8/26 employees). Six Month Progress Report on Program Objectives for FY 2014-15 PARKS & RECREATION PARKS MAINTENANCE 1. Maintain completion range of approximately 2,500 work orders on an annual basis. As of December 31, 2014, Park Maintenance has completed 1,180 work orders. 2. Undertake two parks improvements projects per district, one of which involves a community group. Summary of Activities: South Hilo Crew A. Crew: - Re -painted refuse barrels/picnic tables. - Painted inside of Vets I comfort station. - Gym Floor Restoration- Mt. View Gym. - Gym Floor Restoration- Hilo Armory Gym. - Gym Floor Restoration- Papa`ikou Gym. Community Group Proiect: - None Crew B. Crew: - Re -painted refuse barrels/picnic tables. Community Group Proiects: - Lokaoka Trial- UH students pruned and cleaned up trail. Crew C. Crew: - Re -painted refuse barrels/picnic tables. - Re -painted Carvalho Park entrance gate. Community Group Proiect: - None Puna District Crew: - Re -painted refuse barrels/picnic tables. - Mt. View Gym- Re -painted inside of restrooms. - Shipman Park- Re -painted umpire stand and tennis backstop. Six Month Progress Report on Program Objectives for FY 2014-15 PARKS & RECREATION PARKS MAINTENANCE Community Group Proiects: Isaac Hale BP- Volunteers litter clean-up. Ka`n District Crew: - Re -painted refuse barrels/picnic tables. - Cleared back bougainvillea lining parking lot sidewalk leading to pavilion. Community Group Proiect: - Punalu`u BP Pavilions- volunteers- power washed pavilions. North Hilo Crew: - Re -painted refuse barrels/picnic tables. - Kolekole BP- Park Caretakers painted safety lines around pavilions and painted cable posts. Community Group Proiect: - Kula`imano Park- Community Service Worker- Painted parking lines and bumpers. - Papa`ikou Gym and Parking Lot- Volunteers from Kamsi- Painted parking lines. South Kohala/Hamakua Crew: - Re -painted refuse barrels/picnic tables. Community Group Proiect: - Waimea Playground- Kaipono Construction/Volunteers- Replaced rotten post. - Waimea Playground- Waimea Middle School -Re -painted playground fence & picnic tables. - Hooko Park- West Hawaii Little League Volunteers- Installed bleachers and dugouts. - Honoka`a and Haina Parks- Honoka`a High School Students- Litter pickup. - Mauna Kea Recreation Area- Youth Group- Brush clearing and mulching around trees - Waimea Playground-Kaipono Construction/Volunteers-Continued to replace rotten & stained posts. - Spencer BP- Kanu O' Ka Aina- Picked up litter from beach. - Hooko Park- Abundant Life Ministries- Painted over graffiti, tilled playground surface, and planted ornamentals. Six Month Progress Report on Program Objectives for FY 2014-15 PARKS & RECREATION PARKS MAINTENANCE - Honoka`a Park- Honokaa High School Boys Basketball — Picked up litter and painted over graffiti. - Mauna Kea Recreation Area -Youth Group -Painted, cleared brush, laid mulch & cleaned windows. S/N Kona Crew: - O`oma Beach Park- Crew- Groundskeeper Beautification. Community Group Proiect: - Keopu Cemetery- Mormon Church Volunteers- Groundskeeping Beautification. - Pawai Bay- Weekly pruning of naupaka vegetation by Volunteers [Youth with a Mission]. - Old A BP- Weekly beach cleanup by Volunteers [Youth with a Mission]. - H6naunau Arena- Volunteers replaced old paneling throughout complex. - Imin Center- Interior painting by Volunteer [Albert Mamac]. North Kohala Crew: - Re -painted refuse barrels/picnic tables. Community Group Proiect: None Monitor complaints filed for strategic planning purposes for maintenance and services improvements. • Record type, number, district, etc. of complaints and implement necessary maintenance procedures, standards, training, discipline, etc. for corrections. Park Maintenance received 18 complaints as of December 31, 2014. • Make annual inspections of facilities with responsible supervisor. (9 districts) Analyze and discuss methods of improvements. Inspections are ongoing throughout the year. 4. Provide for safe facilities and grounds. • Conduct safety inspections of facilities: Weekly by supervisors (52 per supervisor = 468 total inspections/year). Superintendent to conduct safety inspections on all facilities on a semi-annual basis. Six Month Progress Report on Program Objectives for FY 2014-15 10 PARKS & RECREATION PARKS MAINTENANCE • Correct hazards on a timely basis. As of December 31, 2014, each District Park Supervisor/Trades Supervisor conducted a total of 26 weekly safety inspections of their assigned facilities. Additionally, superintendents conducted unannounced, island -wide safety audits. 5. Provide for a safe working environment. • Participate with department safety committee and discuss and evaluate accident reports. • Correct any hazardous conditions or practices. • Provide a minimum of one safety instructional sessions per crew each month. • Review and upgrade Park Maintenance Safety and Health Programs. The Parks Maintenance Division completed a total of 79 safety talks/training classes as of December 31, 2014. Six Month Progress Report on Program Objectives for FY 2014-15 11 PARKS & RECREATION RECREATION Provide introductory instruction in all recreational facilities in at least 4 of the following Athletic Activities (basketball, baseball, volleyball, track and field, tennis, flag football, badminton) for children and adults, one or more in each respective season (i.e. Fall — basketball; Winter — baseball and track/field; Spring — volleyball; summer — tennis/Physical Fitness). The following instructional sports were offered at various recreational facilities island -wide as of December 31, 2014. Hilo District.- Age istrict.Age Group Volleyball, Age Group Basketball, Keiki Fitness, Intermediate Archery, Evening Fitness, Insane Workout, Morning Fitness, Danish Fitness, Instructional Volleyball I, Fitness Walk, Youth Football Clinic, Kettle Bells, Instructional Volleyball II, Volleyball Training I, Volleyball Training II, Senior Stretching, Badminton, Dodgeball Class, Volleyball Setters Training, T 25 High Intensity Workout, Step Aerobics, Youth Basketball Shooting Clinic. Hamakua District: Basic Basketball Fundamental Shooting, Boys and Girls Biddy Basketball, Age Group Volleyball, Ball Handling Basketball Clinic, Basketball Shooting Clinic, Billiards, Strength Training, Speed and Agility Training, Fundamental of Baseball/Softball, Flexibility & Injury Prevention Class, Weight Training, Outdoor Kickball, Bocce Games, Netless Badminton, Beach Ball Volleyball, Indoor Cart Soccer, Yoga, Jump Training. Puna / Ka`u District: Youth Volleyball, Boys & Girls Basketball, Aerobics, Yoga, Keiki Karate, Instructional Volleyball, Instructional Basketball, Tennis, Gym & Field Games, Kickball Challenge, Track & Field Practice, T -Ball & Coach Pitch, Basketball Shooting Drills, One Minute Fitness Challenge, Be Fit Program, Frisbee Golf, Hula Hoop Fun, Jumping Jack for Fitness, Beginner Tennis, Portuguese Horseshoes, Instructional Baseball, Keiki Jump Rope Fitness. West Hawaii District (N/S Kona & N/S Kohala): Biddy Basketball Clinic, Age Group Volleyball Clinic, Free Play Table Tennis, Power Walk/Run for Health, 10 Minute Trainer, T -Ball & Coach Pitch, Flag Football, Baseball Clinic, Basketball Fundamentals, Keiki Volleyball Clinic, Youth Badminton, Archery 1 Class, Pickle Ball 1, Pickle Ball II, Fitness Class. 2. Provide at least eight arts and craft activities for children and adults in all recreational facilities (i.e. Fall — Halloween/Thanksgiving/Christmas craft activities; Winter — Valentines/St. Patrick/Easter activities; Multi -media crafts etc.). Six Month Progress Report on Program Objectives for FY 2014-15 12 PARKS & RECREATION RECREATION The following arts and craft activities for were offered at various recreational facilities island -wide as of December 31, 2014. Hilo District: Sewing, Multi -Media Crafts, Cartoon Character Drawing, Face Painting, Mold Ceramics, Back to School Crafts, Bookmark Craft, Bead Craft, Sand Art, Craft Club/Snack Prep, Giant Finger-painting, Photo Key Chain, String Art, Ti Leaf Lei Making, Clay Crafting, Note Pad Magnets, Keaukaha Kraft Classes, Friendship Bracelet Making, Origami, Spin Art, Introduction to Drawing, Afterschool Crafts, Mirror Etching, Mosaic Craft, Halloween Craft, Thanksgiving Craft, Chocolate Chip Cookies, Christmas Wreath Making Class, Ornament Making Class, Paper Punch Art, Plaster of Paris Craft, Bead Lei Making, Book Ends, Trick or Treat Bags, Christmas Picture Frames, Kite Making, Halloween Goody Bag Making, Turkey Hands, Gift Wrapping Class, Balsa Wood Gliders. Hamakua District: Drawing Class, Bamboo Fishing Poles, Patriot's Day Flag, Multi -Media Crafts, Sidewalk Chalk Art, Maze Coloring Day, Scratch Art, Water Coloring/Painting, Ti -Leaf Lei Making, Multiple Paper Airplanes, Bookmarkers Popsicle Stick Box, Halloween Paper Crafts, Thanksgiving Handmade Turkeys, Halloween Scratch Art, Cooking Class, Gift Wrapping Class, Paper Gift Boxes, Christmas Ceramic Mugs, Thanksgiving Coloring Craft. Puna /Ka `u District: Labor Day Craft, Paper Airplane, Glitter Poster Making, Vampire Balloon Bats, Turkey Hats, Twin Trees & Snow Flakes, Halloween Crafts, Thanksgiving Crafts, Christmas Crafts, Stamp It Up, Photo Frame for Grandparent's Day, 9/11 Remembrance Lantern, Dove of Peace Art, Native American Totem Pole, Winter Scene Hanging, Fun Foam Pumpkins, Paper Bag Tree, Poppies to Remember, Clothespin Turkey, Clothespin Ornament, Paper Christmas Wreath, Thanksgiving Poster, Create -A -Puzzle Design, School Supply Box Decorating, Multimedia Collage Making, Mosaic Tile Coaster Making, Foam Pumpkin Making, Cartoon Drawing, Light Catcher Making, Statehood Day Craft, Labor Day Craft, Finger Print Tree, Story Telling, Finger Puppets, Halloween Mobile, Scary Picture Painting, Thanksgiving Turkey, Thanksgiving Center Piece, Pompom Wreath, Reindeer Ornament, Glitter Ornament, Mask Making & Improv Show, Puppet Making & Show, Keiki Five Minute Tales, Wax Resist Art, Collage Pictures, Salt Paintings, Hand & Cardboard Prints, Water Color Garden Critter, Fall Leaf Color Craft. Six Month Progress Report on Program Objectives for FY 2014-15 13 PARKS & RECREATION RECREATION 3. Maintain a safe facility, free of hazards for all activities, patrons and employees by conducting daily safety inspections and remitting work orders as necessary to correct unsafe conditions. A comprehensive safety inspection to be conducted on a semi- annual basis. Daily safety inspections are conducted by staff at their sites and maintenance work orders are being sent to the Parks Maintenance Division. Semi-annual safety inspection reports are being sent to Human Resources Safety Division. 4. Plan, organize and implement a minimum of two district -wide events in each respective district that is responsive to the respective community's needs and interests (i.e. Hilo District — The Biggest Easter Egg Celebration; Hamakua District — Hamakua Fun Day; etc.). Hilo District: 1) Hilo Kids Night Halloween Program at Pana'ewa Park 2) Stanley Costales Waiakea Uka Gym Fall Festival & Pre -Holiday Craft Fair Hamakua District. 1) `Ohana Shoreline Fishing Tournament 2) Pa`auilo Country Fair Puna /Ka`u District. 1) Vulcans Basketball Clinic at Shipman Gym 2) Vulcan Baseball Clinic 3) Halloween Trunk or Treat West Hawaii District (N/S Kona & NIS Kohala): 1) Waimea Sports Expo & Family Fun Day 2) Candyland Halloween Program at Kekuaokalani Gym 5. Develop a minimum of six partnerships with other recreation providers as well as community organizations to maximize service and activities to the public (i.e. summer camping program in partnership with the YMCA). Hilo District: 1) 8 & Under Basketball League - Partnered with Andrews Athletic Association and (HI -PAL) Hawaii Isle Police Activities League. 2) Hilo Kids Night Halloween Program at Pana`ewa Park — Partnered with (QLCC) Queen Lili`uokalani Children's Center, Waiakea High School Key Club, Pana`ewa Community Association, Living Waters Church. Six Month Progress Report on Program Objectives for FY 2014-15 14 PARKS & RECREATION RECREATION 3) Kawananakoa Trunk or Treat — Partnered with Keaukaha Community Association. 4) Haunted Hallway — Partnered with Keaukaha Elementary School. 5) Pana`ewa After School Study Hall — Partnered with Pana`ewa Community Association, and (QLCC) Queen Lili`uokalani Children's Center. 6) Current Trends on Drugs and Keeping Our Keiki Safe (Drug Awareness) — Partnered with Pana`ewa Athletics, Pana`ewa Community Association, and (QLCC) Queen Lili`uokalani Children's Center. Hamakua District: 1) `Ohana Shoreline Fishing Tournament — Partnered with Hilo & West Hawaii Recreation staff, NOAA, and many community volunteers. 2) Pa`auilo Country Fair — Partnered with Pa`auilo Community Athletic Association, Pa`auilo Camp Community Association, and community volunteers. 3) Halloween Costume Contest at Honoka`a Elementary School — Partnered with Honoka`a Elementary School and community volunteers. Puna / Ka`u District: 1) Vulcans Basketball Clinic at Shipman Gym — Partnered with UH Vulcan Women's Basketball Coach and staff, KTA, and Kea`au Chargers. 2) Thanksgiving Craft at Mt. View Gym — Partnered with Na Wai Ola Public Charter School. 3) Annual Kamahalo Craft Fair at Cooper Center — Partnered with Cooper Center Council. 4) Vulcan Baseball Clinic at Shipman Park — Partnered with UH Vulcan Baseball Coach and staff. West Hawaii District (N/S, Kona & N/S Kohala): 1) Candy Town Halloween Program at Kekuaokalani Gym — Partnered with Solid Rock Ministries. Six Month Progress Report on Program Objectives for FY 2014-15 15 PARKS & RECREATION RECREATION 2) Big Island Farm Fair — Partnered with Big Island Farm Bureau. 3) World Youth Basketball Tourney — Partnered with World Youth Basketball. 4) Waimea Sports Expo & Family Fun Day — Partnered with various Youth Sports Organizations. 5) Hip Hop Workshop- Partnered with L.A. Dancers. 6) PATH Bike Safety - Partnered with PATH. 6. Plan, organize and implement a minimum of two Island wide special events. (i.e. keiki triathlon, age group and exponent track meets, winter basketball tournament, etc.) 1) Keiki Triathlon that was scheduled for October 18th was cancelled due to Tropical Storm Ana. 2) 34th Annual HI -PAL Winter Basketball Classic — December 26-29, 2014. Six Month Progress Report on Program Objectives for FY 2014-15 16 PARKS & RECREATION SUMMER AND INTER -SESSION PROGRAM 1. Conduct a minimum of 20 Summer Fun programs island -wide. The 2015 Summer Fun Program will begin on June 8, 2015. Mandatory training for the Summer Fun temporary hires will be from June 2-5, 2015. The Summer Fun program for the children will start on June 8, 2015 and end on July 17, 2015. 2. Continue to conduct longer programs hours at majority of the sites. Program hours at each site is based on the needs of the community it serves. Tentative hours for the 2015 Summer Fun program are from 8:00 am -12:00 pm, 8:00 am -2:00 pm, 8:00 am -3:00 pm, and 8:00 am -5:00 pm. 3. Work in partnership with the Department of Education Child Nutrition Program and vendors with county meal contracts to sponsor free lunch programs for all summer fun sites that qualify and meet the requirements for this program. Tentative USDA reimbursement cost for 2015 has not been released yet. 4. Supplement the regular Summer Fun program with various enrichment -type programs for those willing to pay the higher fee: • Develop and implement a teen -scene program at the Pu`u`eo Community Center in East Hawaii, teaching life's skills with emphasis on leadership training. This will run for six weeks from 8 a.m. to 3 p.m., targeting teens 12 —17 years old. Summer Fun Program to begin June 2015. 5. Develop a minimum of (2) Winter Intersession programs island -wide. Winter Intersession Program, December 22, 2014 through January 8, 2015. 1) Stanley Costales Waiakea Uka Gym — 70 children registered ($50.00 per child program fee). Due to damage from 12/10/14 fire at Waiakea Uka Gym, the intersession program was moved to Andrews Gym. 2) Wainaku Gym — 21 children registered ($50.00 per child program fee). Other sites throughout the island adjusted their hours to better service the children in their communities during the Winter Intersession Break instead of a structured program. Six Month Progress Report on Program Objectives for FY 2014-15 17 PARKS & RECREATION SUMMER AND INTER -SESSION PROGRAM 6. Integrate children with disabilities into the summer and inter -session programs wherever possible, through the assistance of the Recreation Specialist II. 2014 Winter Intersession Program at Stanley Costales Waiakea Uka Gym and Andrews Gym - There were 14 children with disclosed disabilities. Children were observed but no modification plans were needed. Six Month Progress Report on Program Objectives for FY 2014-15 18 PARKS & RECREATION HO'OLULU PARK COMPLEX 1. Provide clean, safe and well-maintained facilities: a. Close each facility once per year for general clean up and minor repairs. Walter Victor Baseball Complex was closed for September 2014. Francis Wong Stadium was closed from August 1-15, 2014. Aunty Sally Kaleohano's Luau Hale was closed from November 3-6, 2014. The Afook-Chinen Civic Auditorium was closed from October 1-15,2014. b. Pressure wash each facility semi-annually. Completed in the first two quarters. c. Check on safety hazards daily. Day and night shift supervisors record any repair items or safety hazards on a daily checklist form. Minor repairs are handled in-house. As needed, work orders are generated and referred to the Parks Maintenance Division for action. d. Clean and sanitize facilities before and after events. Facilities are cleaned and sanitized before and after each activity. e. Work with Safety Committee to have courtesy safety inspection annually. Quarterly consultations are held with the Safety Committee to insure facilities are in compliance. 2. Provide a well -manicured playing surface at all ballfields (Wong Stadium and Walter Victor Baseball Complex): a. Mow lawn weekly, weather permitting. Objective is being archived as weather permits. b. Close each ballfield at least one week annually for field renovations. Walter Victor Baseball Complex was closed for September 2014. Francis Wong Stadium was closed from August 1-15, 2014. c. Fertilize ballfields annually. Wong Stadium was completed in August 2014. Six Month Progress Report on Program Objectives for FY 2014-15 19 PARKS & RECREATION HO'OLULU PARK COMPLEX 3. Provide training for staff: a. Conduct safety talks on different topics every month. Safety talks have been presented monthly. b. Retrain employees on equipment use semi-annually. Employees are retrained semi-annually on necessary equipment. c. Have supervisors conduct equipment maintenance training and have equipment maintained weekly. Employees perform in-house maintenance functions throughout the year. d. Provide refresher course on Material Safety Data Sheet annually. Retraining was completed in October 2014. Six Month Progress Report on Program Objectives for FY 2014-15 20 PARKS & RECREATION AQUATICS 1. Provide services at our nine pool facilities with at least two lifeguards on duty daily at Kona Community Aquatics Center (KCAC), Pahoa Pool, and Sparky Kawamoto Swim Stadium. Honoka`a, Laupahoehoe, Kohala, Pahala and Konawaena will have at least one lifeguard on duty seven days a week. NAS pool will have at least one swim instructor/ lifeguard on duty Monday through Friday. Senior Lifeguards and District Supervisors do a great job in scheduling. It is a challenge at all pools because of sick leave, vacations, etc. Making some part time positions full time will be a big help in keeping our pools open at the percentage indicated. 2. Maintain safe and clean facilities, free of hazards for all activities, patrons and employees by maintaining acceptable pool chemical levels, conducting daily safety inspections and remitting work orders as necessary to correct unsafe conditions. A comprehensive safety inspection to be conducted on a semi-annual basis. Water tested four to five times a day depending on water clarity. Staff conducts daily safety inspections at their sites and maintenance work orders were sent to the Parks maintenance Division. Semi-annual safety inspection reports were sent to Human Resources Safety Division. 3. Offer recreational and lap swimming for approximately 850,000 patrons. Offer Learn to Swim and other water related courses to approximately 3,000 patrons and at least eight weeks of Learn to Swim lessons in the summer at all pools. Second quarter reports are not due to Administrator until January 16, 2015. Using our 1St quarter Report: total recreational and lap swimming 132,655 patrons. Total number of patrons which include all classes, swim teams and people around the deck totals 14,625. 4. Develop and distribute a quarterly brochure of County of Hawaii pool facilities highlighting recreational and adult lap swimming hours as well as water aerobics, swim lessons, special events, activities and programs. Brochures are compiled by Aquatics Recreation Specialist each quarter. 5. Conduct one American Red Cross Lifeguarding/ First Aid/CPR/AED class at each of our nine pool facilities during the fiscal year. Objective will be met for all pools by June 2015. All nine pools schedule training once a year or when needed. Six Month Progress Report on Program Objectives for FY 2014-15 21 PARKS & RECREATION AQUATICS 6. Plan, promote and coordinate five Novice Swim meets serving approximately 350 participants during the August through October 2014 season. First meet of the year was held in Kohala on August 30, 2014. Meets are schedule for Laupahoehoe, KCAC, Konawaena, and Pahoa. 7. Sponsor one open water swim competition. Objective not met. Richardson Ocean Swim was cancelled due to conflicts in scheduling and safety rescue equipment not being available. 8. Promote workplace safety for all staff by providing personal protective equipment and safety training on an ongoing basis. Gas masks, chemical gloves, aprons, suits, and boots are provided for pool lifeguards and pool custodians. Hazardous material training has been conducted to promote safe work practices. Staff goes through respiratory exams every three years and respirator fits test every year. Lifeguards are provided with latex -free gloves, pockets masks, and other protective equipment necessary when performing first aid. 9. Conduct American Red Cross blood borne pathogens training on an annual basis in January or February for the entire division. Training scheduled for January 30, 2015 at the Recreation Conference Room. 10. Develop at least two partnerships with swimming clubs to encourage competitive swimming throughout the island. • Partnership with USA Swim teams at Konawaena, KCAC, Kawamoto, and Kohala. • Partnership with BIIF Swim teams at Konawaena, KCAC, Kawamoto, Kohala, and Honoka`a Six Month Progress Report on Program Objectives for FY 2014-15 22 PARKS & RECREATION CULTURE & EDUCATION 1. Provide 90 workshops and classroom instructions in various disciplines, music, dance, drama, arts, crafts, and natural sciences at established sites Countywide. Conducted a total of 61 workshops and classes in various disciplines or achieved 68% of projected goal as of December 31, 2014. 2. Develop and conduct at least one Cultural/Community event per quarter to preserve ethnic traditions and heritage, encourage craftsmanship and cottage industry. Coordinated and conducted the Fourth of July Hilo Bay Fest 2014, attended Ikaho Hawaiian Festival in Shibukawa City, Japan, Hamakua Plantation Days Celebration, 2014 Family Fun Fest, The 2014 Queen Lili`uokalani Festival, The 2014 Peace Festival, Assisted with the Merrie Monarch Keiki Hula Competition, Moku O Keawe International Hula Competition, The Christmas Wreath Exhibit and the Magic of the Season in the first half of FY 2014-15. Achieved 100% of projected goal as of December 31, 2014. 3. Market programs by securing community involvement and financial support through at least eight partnerships/sponsorships. Coordinated and worked in partnership with the following agencies to maximize resources and financial support, KWXX, K -BIG, Hilo Jaycees, Big Island BBQ Association, Hawaii Island Cruisers, Hilo Auto Club, Queen Lili`uokalani Children's Trust, Kawananakoa Community Association, Hawaii Tropical Flowers Association, Moku O Keawe Foundation, Floral Resources Hawaii, Waikoloa Queen's Marketplace, the Downtown Improvement Association, Destination Hilo, Main Street -Hilo and the Soko Gakkai International USA. 4. Advertise and promote the Cultural & Community Arts programs and activities through our quarterly program guide, the County web site and media such as radio, television, periodicals and newspapers. Our programs have been promoted through Hawaii Tribune Herald, Honolulu Star Advertiser, County Web Site, KWXX, K-KBI, KAPA, Hawaiian Airlines Magazine, HMSA Magazine, Travel Magazine, Hilo Jaycees, Hawaii Ballroom Dance Association Hilo Chapter, and Program Class Schedules as of December 31, 2014. Six Month Progress Report on Program Objectives for FY 2014-15 23 PARKS & RECREATION ELDERLY ACTIVITIES EAD Administration The division will provide and/or facilitate a wide array of services and opportunities and evaluate the quality of services provided by: 1. Coordinating a service delivery system that addresses the needs and interests of older adults by providing comprehensive and coordinated services, represented by the division's six major programs, for over 9,909 seniors annually and conducting an annual evaluation on each program. Provided services to 9,121 seniors, or 91% of the established objective of 9,991 seniors and conducted evaluations on four of the six EAD programs or 67% of the objective of six. The division will pursue the help from persons and groups to improve and maintain P&R facilities and enhance programs/services/activities by: 2. Maintaining the EAD Advisory Council made up of representatives from the 25 senior citizen clubs, 15 nutrition sites and the RSVP Advisory Council by conducting at least one general meeting in January and six district meetings in July of each fiscal year servicing 40 presidents/chairpersons island -wide. Arranged six Advisory Council district meetings or 86% of the objective of seven annually. The division will provide regular facilities and safety inspections and training for staff by: 3. Maintaining an EAD Safety Committee with at least one representative of each program meeting quarterly to enforce safety procedures, improve unsafe conditions affecting staff and seniors and give feedback to the department safety committee, as needed, and conduct a safety on-site evaluation semi-annually (January and July) of 32 senior center facilities and conduct safety evaluations/training for 50 EAD staff by June 30, 2015. Arranged two safety meetings or 50% of the established objective of four annually. Conducted one semi-annual safety facilities inspection of 32 senior center facilities or 50% of the established objective of two semi-annual inspections of 32 senior center facilities, and conducted 19 staff safety evaluations/training or 38% and of the established objective of 50 staff evaluations/training by June 2015. Six Month Progress Report on Program Objectives for FY 2014-15 24 PARKS & RECREATION ELDERLY ACTIVITIES In order to keep the public informed of its activities the division will: 4. Produce at least one "Video Highlights" of the division's activities annually. Produced one "Video Highlights" (Kupuna Hula Festival) of the division's activities or 100% of the objective of one. 5. Maintain the division's Kupuna News magazine by providing information on all EAD program activities and printing at least 3,300 copies for distribution to over 200 organizations 3 times annually. Printed and distributed two issue of the Kupuna News magazine, or 50% of the objective of four issues. Six Month Progress Report on Program Objectives for FY 2014-15 25 PARKS & RECREATION ELDERLY ACTIVITIES EAD Recreation 1. Provide and promote active and passive recreational, cultural and leisure opportunities to 2,500 unduplicated individuals 55 years and older at 25 senior centers island -wide by June 30, 2015. Served 2,883 or 115% of the established objective of 2,500 seniors at 25 senior centers or 100% of the established goal of 25 senior centers. 2. Serve 2,000 older adults in recreational, educational, health-related and cultural classes at 25 senior centers by June 30, 2015. Served 2,580 or 129% of the established objective of 2,000 older adults in recreational, educational, health related and cultural classes at 25 senior centers or 100% of the established objective of 25 senior centers. 3. Provide at least 10 district wide activities for a total of 1,500 older adults in Puna/Ka`u, North and South Hilo, North and South Kona, North and South Kohala, and Hamakua by June 30, 2015. Provided seven district events or 70% of the goal of ten activities for a total of 902 older adults or 60% of the goal of 1,500 older adults. EAD Special Program Provide at least five countywide/state/national/international events for 1,850 older adults by June 30, 2015. Provided four or 80% of the established objective of five events and served 2,036 or 110% of the established objective of 1,850 older adults. 2. Serve a total of 750 older adults in at least three countywide special events and serve 800 older adults in one statewide event by June 30, 2015. Countywide: Provided two or 67% of the established objective of three countywide events and served 1,090 or 145% of the established objective of 750 older adults. Statewide: Provided one or 100% of one statewide event, and served 441 or 55% of the established objective of 800 older adults. Six Month Progress Report on Program Objectives for FY 2014-15 26 PARKS & RECREATION ELDERLY ACTIVITIES 3. Provide one cultural event for 300 older individuals on a county/state/international level that will attract a total of 1,200 attendees by June 30, 2015. Provided one or 100% of the established objective of one cultural event and served 505 or 168% of the established objective of 300 older adults. Attracted 1,200 or 100% of the established objective of 1,200 attendees. Six Month Progress Report on Program Objectives for FY 2014-15 27 PARKS & RECREATION PANA'EWA RECREATIONAL COMPLEX 1. Continued focus on the rainforest theme by acquiring a minimum of one new rainforest animal annually. The zoo acquired a Bartlett's Bleeding Heart Dove through a donation from the Kokua A Niu Fund in October 2014. 2. Successfully breed at least one animal species for exhibit or to trade with other facilities. On July 23, 2014 our pair of Two -toed Sloths presented us with a baby that is growing and doing well. We plan to put the mother and baby on exhibit in March 2015. 3. Work with Friends of the Zoo (FOZ) to host at least two events to promote the zoo and increase the number of visitors. Christmas for the Animals was celebrated on December 7, 2013 and the FOZ Plant Expo & Sale is scheduled for May 2015. 4. Work with community groups to help facilitate five major volunteer projects to maintain and improve the Zoo and/or Equestrian Center. Hawaii Forest Industry Association coordinated and worked together with Kamehameha Schools and the Kiwanis Kids to complete two work days at the zoo for maintenance and planting Hilo High School students completed two service learning days of weeding the Cycad Garden at the zoo entrance 5. Secure funding to reinstate the Zoo Information/Education Specialist and the zoo educational program. Submitted a supplemental budget request for funding of this position. 6. Provide a venue for annual recreational equestrian events at the Pana`ewa Equestrian Center: a. host 3 rodeo events annually; July 12, 2014 Gymkhana Event August 16-17,2014 Hawaii Horse Owners Keiki Fun Day Six Month Progress Report on Program Objectives for FY 2014-15 28 PARKS & RECREATION PANA'EWA RECREATIONAL COMPLEX b. host 3 dressage events annually. October 17-18, 2014 Hawaii Isle Dressage & Eventing Assoc. Show (Cancelled due to Tropical Storm Ana) New Event November 8-9, 2014 American Driving Society — Carriage Pleasure Driving Show Six Month Progress Report on Program Objectives for FY 2014-15 29 PARKS & RECREATION ALAE CEMETERY 1. Conduct maintenance and repair activities. Objective was achieved. Park Maintenance crews maintained cemetery grounds and pavilion through 06/30/14. Maintenance is ongoing. Final Status Report on Program Objectives for FY 2013-14 PARKS & RECREATION VETERANS CEMETERIES - EAST AND WEST HAWAI'I 1. Continue to coordinate development of the East and West Hawaii Veterans Cemeteries with the Veterans Advisory Committee and the Department of Defense. Objective was achieved. Parks & Recreation Director met with Veterans Advisory Committee on a monthly basis and has shared status reports on cemetery development. Park Maintenance has addressed concerns brought forth by the committee. 2. Continue maintenance of cemetery grounds. Objective was achieved. Maintenance is ongoing. 3. Assign and record all burials. Objective was achieved. All burials have been assigned and recorded. Final Status Report on Program Objectives for FY 2013-14 PARKS & RECREATION RURAL CEMETERIES 1. Continue maintenance of cemetery grounds. Objective was achieved. Park Maintenance crews provided continued maintenance at all County rural cemeteries. 2. Assign and record all burials. Objective was achieved. All burials have been assigned and recorded. Final Status Report on Program Objectives for FY 2013-14 PARKS & RECREATION HAWAII COUNTY BAN D 1. Provide musical services for the Island residents and visitors by working with community organizations and providing 40 musical services annually (e.g. parades, ceremonies, festivals, concerts and special events.). Objective Achieved. Provided 49 performance services during FY 2013-14. These services include parades, concerts, patriotic ceremonies and special events in Hilo, Volcano, Waimea Na'alehu, Puna, and Kona. 2. Provide 11 monthly Mo`oheau Bandstand concerts that are entertaining, educational, musically challenging, and historically significant. Objective Achieved. Provided 12 monthly Mo'oheau Park concerts from July 2013 through June 2014. All concerts very well attended and well received by the crowd in attendance. A brief history of the Hawai'i County Band is presented to the audience at concerts to inform the public of the band's cultural and historical significance. In addition, program notes on selections being performed, are presented to the audience in order to help the audience better understand each work. To insure that the band plays a variety of quality music, pieces are chosen from selected national lists such as the National Band Association, Music Educators National Conference, The Instrumentalist, and the College Band Directors National Association. Every monthly concert tries to incorporate either a featured solo or popular selection. 3. Sponsor the Intermediate and High School Concert Band Festival, which showcases school bands from the Big Island and elsewhere. Objective Not Achieved. The Big Island Music Festival was scheduled for Saturday May 101h at the Afook-Chinnen Civic Auditorium. This event was cancelled due to the lack of participation from various school groups. 4. Feature at least two young musicians as soloists at the April or May Mo`oheau Bandstand Concert, which provides musically educating opportunities for the young people of the County of Hawaii, annually. Objective Achieved. Phillip Palmore a junior French Hornist at Kea'au High School performed Mozart's Rondo at the April concert. Vincent De'Angelo, a senior at Hilo High School, performed the Blue Bells of Scotland at the May Concert. Both students have been volunteers with the Hawaii County Band for the past few years. Final Status Report on Program Objectives for FY 2013-14 PARKS & RECREATION HAWAII COUNTY BAND 5. Introduce 20 new musical pieces per year to provide musical challenges to the band members. Objective Not Achieved. No new pieces were performed as no funds were available to purchase new music. Final Status Report on Program Objectives for FY 2013-14 PARKS & RECREATION WEST HAWAII BAND 1. Provide musical services for island residents and visitors by working with community organizations and providing 20 — 25 musical services annually. ( e.g. Parades, ceremonies, festivals, concerts, and special events) Objective Achieved. For Fiscal Year 2013 —14, the West Hawaii Band provided 30 performance Services through its collaboration with organizations such as the Hawaii International Billfish Tournament, Ironman Foundation, Inc., Hawaii Island HIV/AIDS Foundation, Kailua-Kona Martin Luther King Jr. Birthday Celebration Committee, Daughters of Hawaii, Merry Monarchs Glee Club, Halau Hula Na Pua U'I O Hawaii, Hualalai Regency, Kailua-Kona Parades Organization, The West Hawaii Dance Theater and the Veteran's Association. 2. Provide 6 monthly concerts that are entertaining, educational, musically challenging and historically significant. Objective Achieved. The West Hawaii Band performed 12 concerts for its free monthly series at Hale Halawai. Each composition was announced and accompanied by a short educational and entertaining description of the style of music and its composer. Selections were made for each concert from several genres including the classic concert band library, the traditional march, jazz and popular, Broadway musicals, Hawaiian and challenging classical orchestra arrangements for concert bands. The Band honors its long history on the Big Island and the significance of the Hawaiian culture in its promotion of classic concert band performance. The West Hawaii Band also performed an additional 5 concerts for its free semi-monthly series at the Hulihee Palace. The Band dressed in period attire from the Kalakaua era and re-enacted the concerts performed on the Palace lanai during the King's time there. 3. Feature a young musician as soloist at the March or May monthly concert, to provide music education opportunities for the young musicians of Hawaii County. Objective Achieved. The West Hawaii Band's May concert featured the Kealakehe Intermediate School Chorus, a group of 30 plus young singers. The Chorus was accompanied by the Band in their performance of Arirang, a Korean fork song, You Raise Me Up, and Over the Rainbow from the Band's popular genre library. Final Status Report on Program Objectives for FY 2013-14 PARKS & RECREATION WEST HAWAII BAND 4. Introduce 20 new pieces per year to provide musical challenges for the band. Objective Achieved. The West Hawaii Band was introduced to 22 new pieces during the fiscal year. Most were performed during the free monthly concerts. Final Status Report on Program Objectives for FY 2013-14 PARKS & RECREATION ADMINISTRATION 1. Continue to distribute P&R Service survey at all staffed facilities and activities/events conducted by the department. Objective achieved. Survey results are compiled quarterly and shared with employees. Staff responds to the public's concerns and issues promptly and professionally, helping the department improve operations. 2. Continue to update information for Divisions and Sections on the County of Hawaii website on a timely basis. Objective achieved. Our Departmental Data Processing Coordinator and Public Information Officer continue to update the department's website with quarterly program guides, special events information, and departmental rules and regulations. Timely news releases, campground information and event registration forms also are posted for the benefit of park patrons. 3. Continue implementation of the transition plan for accessibility to public facilities during the fiscal year. Objective achieved. Implementation of the transition plan is steadily progressing. 4. Continue implementation of the transition plan for playground safety and accessibility during the fiscal year. Objective achieved. Implementation of the transition plan is steadily progressing. Final Status Report on Program Objectives for FY 2013-14 PARKS & RECREATION ADMINISTRATION 5. Maximize resources by encouraging the "Friends of the Park" program and identify a minimum of five community service projects that focus on maintenance and/or improvements to park facilities. Objective achieved. Friends of the Park resources have been maximized. Projects include the re -sodding of the Wong Stadium ball field by the University of Hawaii baseball team, landscaping of the Pana'ewa Zoo sign by a Life Scout group, new bulletin board for tsunami display at Laupahoehoe by a Life Scout group, new bulletin board and bicycle rack at Moheau Bus Terminal by a Life Scout group, Ho'oko Park construction of dugouts and Kailua tennis courts resurfacing— Old Kona Airport. 6. Provide at least one technical job specific training for 50% of administrative staff. Objective achieved. At least one job specific training was provided for 91% of the administrative staff (20/22 employees). Final Status Report on Program Objectives for FY 2013-14 PARKS & RECREATION PARKS MAINTENANCE 1. Maintain completion range of approximately 2,500 work orders on an annual basis. Objective was not achieved. Of the 3,280 work orders received during FY 2013-14, 2,329 were completed, rendering an overall completion rate of 71.00%. This shortfall was primary due to the fact that the Park Maintenance Building Maintenance Crew was involved with several large scaled projects during this fiscal year. These projects took priority over normal, day-to-day repairs, pushing completion dates for such routine work orders well into FY 2014-15. 2. Undertake two parks improvements projects per district (18). • One of which is for supervisors to work with a community group to improve the parks —1 park per district minimum. Objective was achieved. 92 park improvement projects were completed- 61 in- house, 31 via community volunteers. Monitor complaints filed for strategic planning purposes for maintenance and services improvements. • Record type, number, district, etc. of complaints and implement necessary maintenance procedures, standards, training, discipline, etc. for corrections. Objective achieved. 34 complaints were recorded. Follow-up corrections were made. • Make annual inspections of facilities with responsible supervisor. (9 districts) Analyze and discuss methods of improvements. Objective achieved. Inspections of all Park Maintenance Division (PMD) facilities were undertaken by the Park Superintendents and Park District Supervisors. Action plans were developed, implemented, and monitored for desired results. Final Status Report on Program Objectives for FY 2013-14 10 PARKS & RECREATION PARKS MAINTENANCE 4. Provide for safe facilities and grounds. • Conduct safety inspections of facilities: Weekly by supervisors (52 per supervisor = 468 total inspections/year). Superintendent to conduct safety inspections on all facilities on a semi-annual basis. • Correct hazards on a timely basis. Objective achieved. A total of 468 facility safety inspections were conducted. Corrections were made in a complete and timely manner. [9 district park supervisors x 52 weeks = 468 safety inspections] 5. Provide for a safe working environment. • Participate with department safety committee and discuss and evaluate accident reports. • Correct any hazardous conditions or practices. • Provide a minimum of one safety instructional sessions per crew each month. • Review and upgrade Park Maintenance Safety and Health Programs. Objectives achieved. Designated Park Maintenance personnel participated with the department's safety committee. Recommendations by the Department's safety committee were brought back to the division for discussion and implementation. The Superintendent of Parks conducted an audit of the Park Maintenance Safety and Health Program. In addition, the Park Maintenance Division completed a total of 168+ safety talks/training classes during FY 2013-14. Continue to perform random checks of facilities. Objective was achieved. Onsite park inspections in each district were conducted by the Superintendent of Park Maintenance and the West Hawaii District Park Superintendent. Final Status Report on Program Objectives for FY 2013-14 11 PARKS & RECREATION RECREATION Provide introductory instruction in all recreational facilities in at least 4 of the following sports (basketball, baseball, volleyball, track and field, tennis, flag football, badminton) for children and adults, one or more in each respective season (i.e. Fall — basketball; Winter — baseball and track/field; Spring — volleyball; summer — tennis/flag football). Objective achieved. The following instructional sports were offered at various recreational facilities island -wide during the period of July 2013 through June 2014. Hilo District: Bowling, Instructional Volleyball I, Instructional Volleyball II, Billards, Beginning Badminton, Senior Recreational Badminton, Volleyball Scoring Clinic, Volleyball Officials Clinic, Senior Stretch Class, Step Aerobics, Volleyball Training I, Volleyball Training II, Table Tennis, Fishing Skills, Speed & Agility Training, Introduction to Basketball, Introduction to Volleyball, Beginners Archery, Intermediate Archery, Introduction to Shoreline Fishing, Keiki Fitness, Morning & Evening Fitness Classes, Danish Fitness, T -Ball & Coach Pitch Baseball, Youth Track & Field, Plyometrics Class, Beginning Fishing Class, Advanced Archery Class, NRA Basic Shotgun Shooting Class, Insane Fitness Workout, Basketball Dribbling & Shooting, Kettlebells, Beginners BB Gun. Hamakua District. Physical Education Class, Plyometrics, Beginner Weight Training, Boys & Girls Basketball, Basketball Clinic, Youth Volleyball, Badminton, Archery, Netless Badminton, Instructional Ping Pong, Indoor Knee Hockey & Soccer, Summer Instructional Basketball, Biddy Basketball Clinic, Instructional Billards, Speed & Agility Class, Basketball Fundamentals Clinic, Boys & Girls Coach Pitch & T -Ball, Jump Training, Volleyball Drills, Circuit Weight Training, Cross Training, Fundamentals of Baseball. Puna /Ka`u District: Youth Volleyball, Boys & Girls Basketball, Aerobics, Yoga, Keiki Karate, Instructional Volleyball, Instructional Basketball, Instructional Tennis, Gym & Field Games, Kickball Challenge, Track & Field Practice, T -Ball & Coach Pitch, Basketball Shooting Drills, Baseball Rules & Umpire Class, Baseball Batting Drills, Baseball Fielding Drills, Beginner Tennis, Portuguese Horseshoes, Instructional Baseball, Keiki Jump Rope Fitness, Frisbee Football, Jump Rope & Hula Hoop Fitness. Final Status Report on Program Objectives for FY 2013-14 12 PARKS & RECREATION RECREATION West Hawaii District (N/S Kona & NIS Kohala): Biddy Basketball Clinic, Age Group Volleyball Clinic, Free Play Table Tennis, Power Walk/Run for Health, 10 Minute Trainer, Pickle Ball, T -Ball & Coach Pitch, Flag Football, Baseball Clinic, Basketball Fundamentals, Keiki Volleyball Clinic, Youth Pickle Ball Games, Youth Badminton, Healthy Jump for Fun, Archery 1 Class, Archery Class II, Pickle Ball 1, Pickle Ball II, Fitness Class, Track & Field Practice, Tennis. 2. Provide at least six seasonal arts and craft activities for children and adults in all recreational facilities (i.e. Fall — Halloween/Thanksgiving/Christmas craft activities; Winter — Valentines/St. Patrick/Easter activities; etc.). Objective achieved. The following are seasonal art and craft activities that were offered at various island -wide recreational facilities during the past fiscal year. Hilo District: 4th of July Craft, Baseball Painting, Cartoon Character Drawing, Face Painting, Mold Ceramics, Back to School Crafts, Bookmark Craft, Bead Craft, Sand Art, Craft Club/Snack Prep, Giant Fingerpainting, Photo Key Chain, String Art, Computer Gutz, Clay Crafting, Note Pad Magnets, Keaukaha Kraft Klasses, Friendship Bracelet Making, Origami, Spin Art, Introduction to Drawing, Afterschool Crafts, Mirror Etching, Mosaic Craft, Halloween Craft, Thanksgiving Craft, Living Christmas Tree, Christmas Wreath Making Class, Ornament Making Class, `Ohelo Berry Jam Class, Plaster of Paris Craft, Bead Lei Making, Book Ends, Trick or Treat Bags, Christmas Picture Frames, Kite Making, Halloween Goody Bag Making, Turkey Hands, Gift Wrapping Class, Model Aircraft, Valentine's Day Cards & Crafts, Leather Bookmarks, Mardi Gras Masks, St. Patrick's Day Craft, Pinwheel Craft, Faux Stained Glass, `Ohe Kapala (Bamboo Stamp), Boy's Day Kites, Mother's Day Card, Bouquet, Easter Egg Decorating, Father's Day Card, Hidden Bunny Craft, Li Hing Mui Oranges, Lei Making. Hamakua District. Coconut Leaf Fishes, Fried Rice Cooking Class, Finger Painting, Watercolor Painting, Cookie Making Class, Lei Making, Sidewalk Color Chalk Art, Scratch Art Coloring, Glass Etching, Sand Art, Fancy Flowerpots, Trivets, Halloween Masks, Brownie Making, Ornament Making, Thanksgiving Craft, Christmas Craft, Halloween Trick or Treat Bag Decorating, Thanksgiving Stencil Art, Christmas Rainbow Scratch Art, Turtle/Flower Magnets, Slipper Paperweight, Notebooks Craft, X -Mas Cards/Boxes/Gift Wrapping, Easter Craft, Origami, Embossing Card, Stamping for Fun, Valentine's Day Craft, Girl's Day Bracelets, New Year's Lantern Making, Kite Making & Flying, President's Day Final Status Report on Program Objectives for FY 2013-14 13 PARKS & RECREATION RECREATION Hat Making, Garden Seed Growing, Sports & Photo Card Magnets, Stencil & Stamp Card Art, Suncatchers, Heart Shape Mouse Bookmarkers, Suncatchers, Girls Day Craft, Suncatchers, Geometric Coloring, Notebooks, Easter Craft, Lei Making, Boy's Day Fish, Easter Baskets, Mother's Day Cards, Paper Mache, Popsicle Skill & Craft Sticks, Art Foam Peace Signs & Bookmarkers. Puna /Ka`u District: Labor Day Craft, Admission's Day Craft, Grandparent's Day Cards, Autumn Leaf Printing, Youth Crafts, Back to School Activity, Healthy Snacks, String Art, Mold Ceramics, Cartoon Drawing, Design an Independence Day Flag, Coloring Disney Friends, Fun Craft & Baking Activities, Note Holder Making, Rock Art, Creative Stenciling, Tissue Box Decorating, Glass Etching, Sand Art, Water Color City, Gecko Craft, Woven Crocodiles, Paper Weavings, Sponge Art, Spotted Frogs, Halloween Craft, Thanksgiving Turkey, Christmas Craft, Halloween Bags, Veteran's Day Lei Making, Thanksgiving Placemats, Christmas Glass Etching, Mold Ceramics, Discoverer's Day Activity, Pumpkin Craft, Spider Web Craft, Halloween Foam Craft, Holiday Glitter Craft, Wreath Making, Christmas Card Making, St. Patrick's Day Craft, Valentine's Day Card, Egg Coloring, Martin Luther King, Jr. Day Collage, President's Day Mobile, Spring Paper Flowers, Mardi Gras Mask Coloring, Bunny Foam Mask, Foam Egg Decorating, Flower Fan, Chinese New Year Dragon Mask, Girl's Day Banner, Ground Hog Day Bookmarker, I have a Dream Poster, Puff Ball Creatures, Popsicle Stick Craft, Resist Art Fish, Boy's Day Flag, Armed Forces Day Collage, Edible Bugs, Memorial Day Lei Making, Fish Craft with Hearts, Pencil Sketching. West Hawaii District (N/S Kona & NIS Kohala): Paper Fish Crafts, Creepy Critter Crafts, Felt Cat Jack -o -Lantern, Thanksgiving Placemats, Christmas Angel Charm Bracelet, Pumpkin Carving, Halloween Craft, Thanksgiving Craft, Christmas Craft, Christmas Cards, Christmas Baking, Paper Plane Making, Watercolor Painting, Valentine's Crafts, Presidential Crafts & Cookie Class, Ceramics, St. Patrick's Day Craft, Peanut Butter Cookie Class, Loop Bracelet & Necklace Making, Easter Egg Decorating, Martin Luther King Jr. Craft, Mother's Day Craft, Sidewalk Chalk Art, Ti Leaf Lei Class, Father's Day Craft, Bow & Feather Lei Making, Origami Craft. 3. Maintain a safe facility, free of hazards for all activities, patrons and employees by conducting daily safety inspections and remitting work orders as necessary to correct unsafe conditions. A comprehensive safety inspection to be conducted on a semi- annual basis. Final Status Report on Program Objectives for FY 2013-14 14 PARKS & RECREATION RECREATION Objective achieved. Staff conducted daily safety inspections at their sites and maintenance work orders were sent to the Parks Maintenance Division. Semi- annual safety inspection reports were sent to Human Resources Safety Division. 4. Plan, organize and implement a minimum of two district -wide events in each respective district that is responsive to the respective community's needs and interests (i.e. Hilo District — The Biggest Easter Egg Celebration; Hamakua District — Hamakua Fun Day; etc.). Objective Achieved. Hilo District: 1) Halloween Family Fun Fest Program at Prince Kuhio Plaza 2) Hilo Kids Night Halloween Program at Pana`ewa Park 3) Halloween Havoc Basketball Tourney 4) 21St Annual Biggest Easter Egg Hunt Hamakua District: 1) `Ohana Fishing Tournament 2) Pa`auilo Country Fair 3) Kulaimano Family Fun Day 4) Honomu Family Fun Day Puna /Ka`u District: 1) Vulcans Basketball Clinic at Shipman Gym 2) Puna `Ghana Festival at Pahoa Community Center 3) Mt. View Gym Playground Grand Opening West Hawai `i District (N/S Kona & NIS Kohala): 1) 2"d Annual Keiki Triathlon at Kona Community Aquatics Center & Maka`eo Park 2) Waimea Sports Expo & Family Fun Day 3) Candyland Halloween Program at Kekuaokalani Gym 4) Easter Egg Hunts at Kailua Gym, Kamehameha Park and Waikoloa Park. 5) West Hawaii Fitness Fair. 5. Develop a minimum of six partnerships with other recreation providers as well as community organizations to maximize service and activities to the public (i.e. summer camping program in partnership with the YMCA). Objective achieved. Final Status Report on Program Objectives for FY 2013-14 15 PARKS & RECREATION RECREATION Hilo District. 1) Halloween Family Fun Fest Program at Prince Kuhio Plaza — Partnered with General Growth Properties, Hilo High & Waiakea High School Key Clubs, Pahoa Avid Program, Hilo High & Waiakea High School Builders Club, Ken's Towing and Big Island Packaging. 2) Hilo Kids Night Halloween Program at Pana`ewa Park — Partnered with (QLCC) Queen Lili`uokalani Children's Center, Waiakea High School Key Club, Pana`ewa Community Association, Living Waters Church, Piopio Bears Volleyball Club and Hawaii County Police Department. 3) Halloween Havoc Basketball Tourney — Partnered with (HI -PAL) Hawaii Isle Police Activities League. 4) Pu`u`eo Community Center Park Fence Repair — Partnered with Akaka Falls Lions Club. S) HI -PAL Winter Basketball Classic — Partnered with (HI -PAL) Hawaii Isle Police Activities League. 6) 21S` Annual Biggest Easter Egg Hunt — Partnered with Hilo Jaycees, Hilo High School Key Club, Waiakea High School Key Club, Hilo Intermediate Builders, Hawaii County Police & Fire Departments, Office of the Prosecuting Attorney, Men of Pa`a, Circle K. Hamakua District. 1) `Ohana Fishing Tournament — Partnered with Hilo & West Hawaii Recreation staff, NOAA, and many community volunteers. 2) Pa`auilo Country Fair — Partnered with Pa`auilo Community Athletic Association, Pa`auilo Camp Community Association, and community volunteers. 3) Kulaimano Family Fun Day — Partnered with Rural South Hilo Community Association, and community volunteers. 4) Honomu Family Fun Day — Partnered with Rural South Hilo Community Association, (HI -PAL) Hawaii Isle Police Activities League, and community volunteers. Final Status Report on Program Objectives for FY 2013-14 16 PARKS & RECREATION RECREATION Puna /Ka`u District. 1) Vulcans Basketball Clinic at Shipman Gym — Partnered with UH Vulcan Women's Basketball Coach and staff, KTA, and Keaau Chargers. 2) Puna `Ghana Festival — Partnered with (QLCC) Queen Lili`uokalani Children's Center, Kamehameha School, Salvation Army, Neighborhood Place of Puna, Men & Women of Pa`a, Pahoa High Basketball/Wrestling Teams, Department of Land and Natural Resources, Hawaii County Police Department, Hawaii Academy of Arts & Sciences, Pahoa Seniors and Alu Like Hula Dancers. 3) Cooper Center Trunk or Treat — Partnered with Cooper Center Council Organizations. 4) Mt. View Gym Playground Grand Opening - Partnered with Friends of Mt. View Gym, Puna Community Development Group, (QLCC) Queen Lili`uokalani Children's Center, Na Wai Ola Public Charter School, Neighborhood Place of Puna, Mayor's Office, Isemoto Contracting and Puna P&R Maintenance staff. 5) Kahuku Park "Make Your Own Worm Farm" - Partnered with Recycle Hawaii and (QLCC) Queen Lili`uokalani Children's Center. 6) Hawaiian Beaches Park Rubberband Turkey Shoot — Partnered with (QLCC) Queen Lili`uokalani Children's Center. 7) 3rd Annual Easter Egg Dash at Hilo Coffee Mill — Partnered with (QLCC) Queen Lili`uokalani Children's Center, Kurtistown Assembly of God, Neighborhood Place of Puna. 8) Ohana Fun Day at Shipman Park — Partnered with (PLAT) Puna Community Action Team, University of Hawaii Hilo Cross Country Team, Men of Pa`a. West Hawaii District (N/S Kona & NIS Kohala): 1) Keiki Triathlon at Kona Community Aquatics Center & Maka `eo Park — Partnered with (HI -PAL) Hawaii Isle Police Activities League, P&R Aquatics section staff. 2) Candy Town Halloween Program at Kekuaokalani Gym — Partnered with Solid Rock Ministries. 3) Big Island Farm Fair — Partnered with Big Island Farm Bureau. Final Status Report on Program Objectives for FY 2013-14 17 PARKS & RECREATION RECREATION 4) World Youth Basketball Tourney — Partnered with World Youth Basketball. S) Waimea Sports Expo & Family Fun Day — Partnered with various Youth Sports Organizations. 6) Easter Egg Hunts at Kailua Park, Kamehameha Park & Waikoloa Park — Partnered with Solid Rock Ministries (Kailua Park), Kohala Coalition against Drugs (Kamehameha Park), and Abundant Life Ministries (Waikoloa Park). 7) West Hawaii Fitness Fair — Partnered with Office of the Mayor. 6. Provide quarterly training for the P&R staff on various issues, ADA concerns, safety issues, self-improvement/enhancement, etc.. Objective achieved. District Supervisors have been sending their staff to various training workshops offered by the County for personal development and have presented training sessions regarding recreation policies, safety and other issues during their monthly staff meetings. Other staff training provided are as follows: August 30, 2013 -Island-wide in-service training: Guidelines for a Diversified Recreation Program and Keeping Accurate / Consistent Daily Participant and Data Report Forms, presented by instructor Mason A. Souza, Recreation Administrator. October 4, 2013 - Island -wide in-service training: Internal Investigations presented by instructor Diane Noda, Deputy Corporation Counsel. January 28, 2014 — "The Importance of Reading Aloud to Children" Workshop at Lanakila Center presented by Mrs. Lynne Waihee, President of Read to Me International. Final Status Report on Program Objectives for FY 2013-14 18 PARKS & RECREATION RECREATION March 28, 2014 — Island -wide in-service training: How to do a Program Guide presented by Darrell Yamamoto, Recreation Specialist II; Accountability, Responsibility and Actions of a Recreation Leader presented by Mason A. Souza, Recreation Administrator; Procedures for Summer Fun registration fee deposits, accountability for summer fun activity fee monies by Recreation Sr. Account Clerk, Bamboo pole making by Dean Goya, Recreation Specialist II and ADA briefing by Alisa Mitchener, ADA Recreation Specialist II. May 23, 2014 - Island -wide in-service training: Positive Coaching Alliance Leadership Training & Certification by Keith Morioka; Basketball Officiating Training by Patrick Black Santiago, Best West Official. June 3-4, 2014 — Two day Summer Fun mandatory training for Recreation staff and temporary summer hires. Various speakers and topics such as Water / Ocean Safety, Bloodborne Pathogens, Anti -Bullying, Fire Extinguisher Training, ADA training, Anti -Discrimination / Harassment, Active Shooter, Liability and Legal Issues, Mandated Child Abuse Reporting, etc. were covered during the two days of training. 7. Provide the Department with at least two ADA training sessions. Objective achieved. January 17, 2014 — ADA Service Dog Training for Hilo District staff. January 31, 2014 — Trained Aquatic Sr. Lifeguards on new Monthly Pool Lift inspection form. March 28, 2014 — Briefing on inclusion policy, registration and ADA modification requests, and inquiries about funding from agencies (i.e. Children's Justice Center, Hale Kipa, etc.) provided at island -wide In-service training. April 4, 2014 — Hamakua ADA staff training in Pa`auilo with Recreation and Aquatic staff. Training included review on service animal information for County of Hawaii employees, case scenarios, and the Canine Good Citizen Standards. Final Status Report on Program Objectives for FY 2013-14 19 PARKS & RECREATION RECREATION June 4, 2014 - ADA Inclusion Awareness training at Summer Fun Mandatory Training for Recreation staff and temporary summer hires. 8. Provide complete fingerprinting background checks on all new employees, temporary hires and volunteers who work in close proximity to children. Objective achieved. Fingerprint background checks were done for all temporary Winter Intersession hires, Recreation program volunteers, and Summer Fun temporary hires. Final Status Report on Program Objectives for FY 2013-14 20 PARKS & RECREATION SUMMER AND INTERSESSION PROGRAM 1. Conduct a minimum of 20 Summer Fun programs island -wide. Objective achieved. The 2014 Summer Fun Program was for six weeks from June 9 -July 18, 2014, with a total of 23 sites island -wide. HILO: 1) Andrews Gym 2) Pi`ihonua Gym 3) Kawananakoa Gym 4) Pana`ewa Park PUNA /KA T. 8) Pahoa Community Center 9) Kahuku Park 10) Kea`au Elementary ILT Lf,4 KT7.4 14) Honoka`a Gym 15) Papa`ikou Gym WEST HAWAII: 5) Hilo Armory/Pu`u`eo Teen Program 6) Stanley Costales Waiakea Uka Gym 7) Wainaku Gym 11) Na`alehu Community Center 12) Pahala Community Center 13) Mt. View Gym 16) Pa`auilo Gym 17) Papa`aloa Gym NIS Koh ala NIS Kona 18) Hisaoka Gym 21) Kekuaokalani Gym 19) Waimea Community Center 22) Kona Old Airport 20) Waikoloa Park 23) Yano Hall 2. Continue to conduct longer programs hours at majority of the sites. Objective achieved. Program hours at each site were based on the needs of the community it served. Program Site 8:00 am - S: 00 pm: 1) Andrews Gym 2) Stanley Costales Waiakea Uka Gym Program Sites 8: 00 am - 3: 00 pm: 1) Hilo Armory/Pu`u`eo Teen Program 7) Pana`ewa Park 2) Kawananakoa Gym 8) Papa`ikou Gym 3) Pi`ihonua Gym 9) Honoka`a Gym 4) Papa`aloa Gym 10) Pa`auilo Gym 5) Wainaku Gym 11) Hisaoka Gym 6) Waimea Community Center 12) Waikoloa Park 13) Pahoa Community Center Final Status Report on Program Objectives for FY 2013=14 21 PARKS & RECREATION SUMMER AND INTERSESSION PROGRAM Program Sites 8:00 am - 2: 00 pm: 1) N5'51ehu Community Center 5) Pahala Community Center 2) Kea`au Elementary 6) Kekuaokalani Gym 3) Mt. View Gym 7) Kona Old Airport Pavilion 4) Kahuku Park 8) Yano Hall 3. Work in partnership with the Department of Education Child Nutrition Program and with HCEOC to sponsor free lunch programs for all summer fun sites that qualify and meet the requirements for this program. Objective achieved. A total of 18 Summer Fun sites had free lunches and 14,787 lunches were served during the six week Summer Fun program. Vendor Kona Pacific Public Charter School provided meals to sites in West Hawaii and vendor HCEOC provided meals to all other Summer Fun sites that qualified for the USDA lunch program. HILO DISTRICT (Total Lunches 6,999): Andrews Gym (1,620), Hilo Armory/Pu`u`eo Teen Program (116), Kawananakoa Gym (1,333), Pi`ihonua Gym (1,145), Stanley Costales Waiakea Uka Gym (1,194), Wainaku Gym (774), Pana`ewa Park (817). HAMAKUA DISTRICT (Total Lunches 2,268): Honoka`a Gym (742), Pa`auilo Gym (319), Papa`ikou Gym (756), Papa`aloa Gym (451). PUNA DISTRICT (Total Lunches 1,739): Kea`au Elementary (750), Mt. View Gym (323), Pahoa Community Center (666). WEST HAWAII, NIS Kohala & NIS Kona (Total Lunches 3,781): Waimea Community Center (954), Kekuaokalani Gym (1,256), Kona Old Airport Pavilion (930), Yano Hall (641). 4. Supplement the regular Summer Fun program with various enrichment -type programs for those willing to pay the higher fee: • Develop and implement a teen -scene program at the Pu`u`eo Community Center in East Hawaii, teaching life's skills with emphasis on leadership training. This will run for seven weeks from 8 a.m. to 3 p.m., targeting teens 12 — 17 years old, at a cost of $175.00 teen. Conduct a Summer Fun Explorations Program at the Hilo Armory to run for seven weeks from 8 a.m. to 3 p.m. and target children in grades 1 — 4, at a cost of $175.00 per child. Final Status Report on Program Objectives for FY 2013-14 22 PARKS & RECREATION SUMMER AND INTERSESSION PROGRAM Objective achieved. The Pu`u`eo Teen Scene program and the Hilo Armory Summer Explorations program was combined into one program. The program ran from June 9 to July 18, 2014, with program hours from 8:00 am - 3:00 pm. The cost of the program was $200.00 per teen. Target group was for teenagers in Grades 7t -10th, teaching them life skills with emphasis on leadership training. 5. Develop a minimum of (6) Winter Intersession programs island -wide. Objective not achieved. Winter Intersession Program, December 23, 2013 through January 3, 2014. 1) Waiakea Uka Gym — 28 children registered ($40.00 per child, program and activity fee). 2) Wainaku Gym — 24 children registered ($35.00 per child program fee) Other sites throughout the island adjusted their hours to better service the children in their communities during the Winter Intersession Break instead of a structured program. 6. Integrate children with disabilities into the summer and inter -session programs wherever possible, through the assistance of the Therapeutic Specialist Objective achieved. 2013 Waiakea Uka. Gym Winter Intersession Program — A modification plan was developed for a child registered in this program who had 3 personal assistants from Hale Kipa. Fingerprinting, background checks and orientation training were conducted with the 3 personal trainers. 2014 Summer Fun Program — From May thru June 2014, modification plans / Emergency plans were coordinated with recreation staff and the parents of children in our Summer Fun Program. Sites requiring modification assistance, observations and staff training support included: Andrews Gym, Pahoa Community Center, Shipman Gym, Pi`ihonua Gym, Shipman Gym, Mt. View Gym, Pahala Community Center and Wainaku Gym. Modification plans were developed for a child with extreme behavioral issues, a child with severe ADHD, and a child with hemophilia. Training provided to staff included seizure management training and Epi -pen policy and procedures. Final Status Report on Program Objectives for FY 2013-14 23 PARKS & RECREATION SUMMER AND INTER -SESSION PROGRAM Aquatics Assessments and modification plans were developed for students with various disabilities at NAS pool in 2013 and 2014. Adapted exercise sessions were offered at NAS Pool to Easter Seals; Waiakea Intermediate and Waiakea High School Special Education students twice a week. Final Status Report on Program Objectives for FY 2013-14 24 PARKS & RECREATION HO'OLULU PARK COMPLEX 1. Provide clean, safe and well-maintained facilities: a. Close each facility once per year for general clean up and minor repairs. Objective achieved. Walter Victor Baseball Complex was closed in September 2013. Dr. Francis Wong Stadium was closed from November 11 through December 2, 2013. Aunty Sally Kaleohano's Luau Hale was closed November 4-7,2013 and April 7-10,2014. The Afook-Chinen Civic Auditorium was closed October 1-15,2013. Edith Kanakaole Multi -Purpose Facility was closed March 17-21, 2014. b. Pressure wash each facility once every quarter. Objective achieved. Completed quarterly at each facility. c. Check on safety hazards daily. Objective achieved. Day and night supervisors record any repair items or safety hazards on a daily checklist form. Minor repairs are handled in- house. As needed, work orders are generated and referred to the Parks Maintenance Division for action. d. Clean and sanitize facilities before and after events in 99% of the cases. Objective achieved. Facilities are cleaned and sanitized before and after each activity. e. Work with Safety Committee to have courtesy safety inspection annually. Objective achieved. Quarterly consultations are held with the Safety Committee to insure facilities are in compliance. 2. Provide a well -manicured playing surface at all ballfields (Wong Stadium and Walter Victor Baseball Complex): a. Mow lawn weekly, weather permitting, 90% of the time. Objective achieved. Lawns are mowed weekly when weather permits. b. Close each ballfield at least one week annually for field renovations. Objective achieved. Walter Victor Baseball Complex was closed in September 2013. Dr. Francis Wong Stadium was closed from November 11 through December 2, 2013. Final Status Report on Program Objectives for FY 2013-14 25 PARKS & RECREATION HO'OLULU PARK COMPLEX c. Aerate ballfields semi-annually. Objective not achieved. Ballfields were aerated in November 2013. d. Fertilize ballfields quarterly. Objective not achieved. Francis Wong Stadium was fertilized in November 2013. 3. Provide training for staff: a. Conduct safety talks on different topics every month. Objective achieved. Safety talks have been presented monthly. b. Retrain employees on equipment use semi-annually. Objective achieved. Employees are retrained semi-annually on necessary equipment. c. Have supervisors conduct equipment maintenance training and have equipment maintained weekly. Objective achieved. Employees perform in-house maintenance functions throughout the year. d. Provide refresher course on Material Safety Data Sheet annually. Objective achieved. Retraining was done in September and October 2013. 4. Enforce rules and educate sponsors: a. Comply with Federal ADA, State OSHA, County, Department and Complex rules and regulations. Objective achieved. Applicable governmental regulations are discussed with sponsors. Supervisors are trained to enforce all rules. b. Revise rules annually. Objective achieved. The Ho'olulu Complex Rule 4 fee structure was revised in August 2013. Rule 4 regulations were revised in February 2014. c. Distribute rules with all applications. Objective achieved. Rule sheets are distributed to all sponsors. Final Status Report on Program Objectives for FY 2013-14 26 PARKS & RECREATION HO'OLULU PARK COMPLEX 5. Work with Hilo Jaycees, Lehua Jaycees, Intake Service, schools and community groups for improvements to the Ho`olulu Complex: a. Complete one major improvement project. Objective achieved. The University of Hawaii at Hilo baseball staff restored the infield at Dr. Francis Wong Stadium. b. Do beautification/landscaping project for each facility annually. Objective achieved. Department of Public Safety Intake Service inmates completed various painting and landscaping projects within the complex. 6. Maximize use of all facilities within the Ho`olulu Complex by accommodating an estimated 2,400 activities annually. Objective achieved. The Ho'olulu Complex accommodated 3,825 activities this year. Final Status Report on Program Objectives for FY 2013-14 27 PARKS & RECREATION AQUATICS Provide services at our nine (9) pool facilities with at least two (2) lifeguards on duty daily at Kona Community Aquatics Center (KCAC) and Pahoa Pool 90% of the time. Provide two lifeguards on duty at Sparky Kawamoto Swim Stadium 95% of the time. Honoka`a, Laupahoehoe, Kohala, Pahala and Konawaena will have at least one lifeguard on duty seven days a week 90% of the time. NAS pool will have at least one swim instructor/ lifeguard on duty Monday through Friday, 95% of the time. Objective not achieved. The Aquatics staff is doing their best in trying to have all pools properly staffed between 90% to 95% of the time, but there are times due to unforeseen circumstances that this goal has not been met. Such as broken pumps in Kohala, Renovations at Pahoa, staff shortage at KCAC, sick leave for Sr. Lifeguard at Konawaena Pool, Leaking pump valve at Kawamoto, Pump failure at NAS. 2. Offer recreational and lap swimming for approximately 750,000 patrons. Offer Learn to Swim and other water related courses to approximately 3,000 patrons and at least eight (8) weeks of Learn to Swim lessons in the summer at all pools. Objective not achieved. Total for Lap Swim for all pools: 155,609. Total for Learn to Swim for all pools program 8 weeks: 1,085. Other Instructional programs: 8,784. 3. Develop and distribute a quarterly brochure of County of Hawaii pool facilities highlighting recreational and adult lap swimming hours as well as water aerobics, swim lessons, special events, activities and programs. Objective achieved. Brochures are compiled by Aquatics Recreation Specialist each quarter. 4. Conduct one (1) American Red Cross Lifeguarding/ First Aid/CPR/AED class at each of our nine (9) pool facilities during the fiscal year. Objective achieved. Pahoa - December, 2013 Honokaa - September, 2013 Laupahoehoe - January, 2014 Konawaena- November, 2013 NAS - February, 2014 Kohala - June, 2014 Kawamoto - September, 2013 KCAC - May, 2014 Pahala - April 2014 Final Status Report on Program Objectives for FY 2013-14 28 PARKS & RECREATION AQUATICS 5. Plan, promote and coordinate five (5) Novice Swim meets serving approximately 350 participants during the August through October 2013 season. Objective achieved. Meets were held at Kona Community Aquatic Center (KCAC), NAS, Kawamoto, and Konawaena pools. The championship meet was held at Pahoa pool to celebrate its reopening. 6. Sponsor one open water swim competition. Objective achieved. On July 28, 2013, the 27th Annual Richardson Rough Water Swim event took place. 7. Promote workplace safety for all staff by providing personal protective equipment and safety training on an ongoing basis. Objective achieved. Gas masks, chemical gloves, aprons, suits, and boots are provided for pool lifeguards and pool custodians. Hazardous material training has been conducted to promote safe work practices. Staff goes through respiratory exams every three years and respirator fits test every year. Lifeguards are provided with latex -free gloves, pockets masks, and other protective equipment necessary when performing first aid. Water Aerobics training Workshop October 17, 2013 at NAS. Respirator Fit Test Training February 13, 2014 at the Hilo Yacht Club Sponsored by Central Supply Center. Conduct American Red Cross Blood borne pathogens training on an annual basis in January or February for the entire division. Objective achieved. Blood Borne Pathogen training certification completed. The Bloodborne pathogens training is a part of the Infection Control Program. 9. Recertify all staff in American Red Cross Lifeguarding/First Aid/CPR/AED between the months of October and November. Objective achieved. Staff were recertified in 2012 and will be recertified next fiscal year. Certification is good for two years. Staff did not need to be recertified this year but they did complete In -Service Training as review. Final Status Report on Program Objectives for FY 2013-14 29 PARKS & RECREATION CULTURE & EDUCATION Provide 97 workshops and classroom instructions in various disciplines, music, dance, drama, arts, crafts, and natural sciences at established sites Countywide. Objective achieved. Conducted a total of 146 classes/workshops in various disciplines, music, dance, drama, arts, crafts and natural sciences at established sites Countywide. Achieved 100% of projected fiscal goal as of 06/30/14. 2. Develop and conduct at least one Cultural/Community event per quarter to preserve ethnic traditions and heritage, encourage craftsmanship and cottage industry. Objective achieved. Coordinated and conducted the 2013 Fourth of July Blast, Hot Rides Car Show, Hilo Bay BBQ Contest, First Pau Hana Pa'ina Event held in conjunction with First Friday, 2013 Queen Liliuokalani Festival, 2013 Peace Festival, East Hawaii Mayor's Health Fest, Merrie Monarch Keiki Hula Competition, Moku O Keawe International Hula Festival, Christmas Wreath Exhibition at Aupuni Center, and "Magic of the Season" Festival of Trees at the Hawaii County Building, 201h Annual Waimea Cherry Blossom Heritage Festival, Chinese New Year's Celebration, and Aunty BJ Soriano's Ukulele Reunion. Achieved 100% of projected goal as of 06/30/14. 3. Market programs by securing community involvement and financial support through six partnerships/sponsorships. Objective achieved. Programs and projects are marketed through partnerships and collaborations with the following agencies: Lehua Jaycees, Pacific Radio Group, Queen Lili'uokalani Children's Center, Hawaii Tropical Flowers Association, Moku O Keawe Foundation, Big Island Auto Club, Classic Car Cruisers, Hawaii Motorcycle Club, CJ Promotions, HMSA, Hawaii Ballroom Dance Association, Island -wide Canopy Tents, Waikoloa Queen's Marketplace, US Guys Motorcycle Club, HIUW, Hilo Downtown Improvement Association Main Street, and KWXX Radio, Waimea Arts Council, Kamuela Hongwanji Mission, Parker Ranch Shopping Center, Downtown Improvement Association — Hilo Main Street, Merrie Monarch Festival, Sokka Gakkai International and the International Committees of Artists for Peace. Final Status Report on Program Objectives for FY 2013-14 30 PARKS & RECREATION CULTURE & EDUCATION 4. Advertise and promote the Cultural & Community Arts programs and activities through our quarterly "Arts Visions" newsletter and media such as radio, television, periodicals and newspapers. Objective achieved. Advertised and promoted events and programs through our quarterly program guide, Hawaii County Web Site, Hawaii Tribune Herald, West Hawaii Today, Hawaii Tourism Authority, Big Island Visitor's Bureau, Pacific Radio Group, KWXX, Honolulu Star Advertiser, Hawaiian Airlines, North Hawaii News, and numerous community and business organizations. Final Status Report on Program Objectives for FY 2013-14 31 PARKS & RECREATION ELDERLY ACTIVITIES EAD Administration The division will provide and/or facilitate a wide array of services and opportunities and evaluate the quality of services provided by: Coordinating a service delivery system that addresses the needs and interests of older adults by providing comprehensive and coordinated services, represented by the division's six major programs, for over 9,991 seniors annually and conducting an annual evaluation on each program. Objective achieved. Provided services to 11,685 seniors, or 112% of the established objective of 9,441 seniors and conducted evaluations on 6 of the six EAD programs or 100% of the objective of six. The division will pursue the help from persons and groups to improve and maintain P&R facilities and enhance programs/services/activities by: 2. Maintaining the EAD Advisory Council made up of representatives from the 25 senior citizen clubs, 15 nutrition sites and the RSVP Advisory Council by conducting at least one general meeting in January and six district meetings in July of each fiscal year servicing 40 presidents/chairpersons island -wide. Objective achieved. Arranged seven Advisory Council district meetings or 100% of the objective of seven annually. The division will provide regular facilities and safety inspections and training for staff by: 3. Maintaining an EAD Safety Committee with at least one representative of each program meeting quarterly to enforce safety procedures, improve unsafe conditions affecting staff and seniors and give feedback to the department safety committee, as needed, and conduct a safety on-site evaluation semi-annually (January and July) of 32 senior center facilities and conduct safety evaluations/training for 50 EAD staff by June 30, 2014. Objective achieved. Arranged four safety meetings or 100% of the established objective of four annually. Conducted two semi-annual safety facilities inspection of 32 senior center facilities or 100% of the established objective. Conducted 59 staff safety evaluations/training or 118% of the established objective of 50 staff evaluations/training. Final Status Report on Program Objectives for FY 2013-14 32 PARKS & RECREATION ELDERLY ACTIVITIES In order to keep the public informed of its activities the division will: 4. Produce at least one "Video Highlights" of the division's activities annually. Objective achieved. Produced one "Video Highlights" (Kupuna Hula Festival) of the division's activities or 100% of the objective of one. Maintain the division's Kupuna News magazine by providing information on all EAD program activities and printing at least 3,300 copies for distribution to over 200 organizations quarterly. Objective achieved. Printed and distributed four issues of the Kupuna News magazine, or 100% of the objective of four issues. EAD Recreation 1. Provide and promote active and passive recreational, cultural and leisure opportunities to 2,500 unduplicated individuals 55 years and older at 25 senior centers island -wide by June 30, 2014. Objective achieved. Served 3,420 or 137% of the established objective of 2,500 seniors at 25 senior centers or 100% of the established goal of 25 senior centers. 2. Serve 1,025 older adults in recreational, educational, health-related and cultural classes at 25 senior centers by June 30, 2014. Objective achieved. Served 3,506 or 342% of the established objective of 1,025 older adults in recreational, educational, health related and cultural classes at 25 senior centers or 100% of the established objective of 25 senior centers. 3. Provide at least eight district wide activities for a total of 1,475 older adults in Puna/Ka`u, North and South Hilo, North and South Kona, North and South Kohala, and Hamakua by June 30, 2014. Objective achieved. Provided 9 district events or 113% of the goal of 8 activities for a total of 1,617 older adults or 110% of the goal of 1,475 older adults. Activities were: Maui Line Dance Round -up, Kupuna Day, Annual Ka'u District Picnic, Halloween Ground Golf Social, and Casino Day, ERS Teachers and Volunteer Recognition Christmas Luncheon, Spring Bash District Event, Big Island Talent Show and Big Island Line Dance Round -up. Final Status Report on Program Objectives for FY 2013-14 33 PARKS & RECREATION ELDERLY ACTIVITIES EAD Special Program Provide at least five countywide/state/national/international events for 1,850 older adults by June 30, 2014. Objective achieved. Provided five or 100% of the established objective of five events and served 1,973 or 107% of the established objective of 1,850 older adults. 2. Serve a total of 750 older adults in at least three countywide special events and serve 800 older adults in one statewide event by June 30, 2014. 'Objective achieved. Countywide: Provided three or 100% of the established objective of three countywide events and served 1,103 or 147% of the established objective of 750 older adults. Statewide: Provided two or 200% of one statewide event, and served 870 or 109% of the established objective of 800 older adults. 3. Provide one cultural event for 300 older individuals on a county/state/international level that will attract a total of 1,200 attendees by June 30, 2014. Objective achieved. Provided one or 100% of the established objective of one cultural event and served 338 or 113% of the established objective of 300 older adults. Attracted 1,200 or 100% of the established objective of 1,200 attendees. Final Status Report on Program Objectives for FY 2013-14 34 PARKS & RECREATION PANA'EWA RECREATIONAL COMPLEX 1. Continue focusing on the rainforest theme by acquiring a minimum of one new rainforest animal annually. Objective achieved. We acquired the following to meet our program objectives: 1) Fire Bellied Toad — Dept of Agriculture 2) Hyacinth Macaw — Male purchased by Friends of the Zoo 3) Green Iguana — Dept of Agriculture 2. Successfully breed at least one animal species for exhibit or to trade with other facilities. Objective achieved. A female Black & White Colobus Monkey was born at the zoo on 8/10/2013 and will remain on exhibit at our zoo 3. Work with FOZ to host at least two events to promote the zoo and increase the number of visitors. Objective achieved. 1) Namaste's last Birthday Party was held at the zoo on September 28, 2013 with over 3,300 people attending The FOZ annual plant sale and exhibition was held on May 4, 2014. This event brings the various volunteer plant societies together and showcases the extensive zoo botanical collection. Prospective plant buyers can see mature specimens of various plants growing throughout the zoo. 2) In lieu of Namaste's September Birthday Party this summer, FOZ hosted a very successful June 21, 2014 "Summer in the Zoo" event 4. Work with community groups to help facilitate five major volunteer projects to maintain and improve the Zoo and/or Equestrian Center. Objective achieved. Final Status Report on Program Objectives for FY 2013-14 35 PARKS & RECREATION PANA'EWA RECREATIONAL COMPLEX 1) JoAnn Nishimoto's Hilo High School class completed 7 work days to help maintain the Cycad Garden throughout the year 2) Hawaii Forest Industry Association maintained the "Discovery Forest" with 3 work days utilizing student groups and adult volunteers 3) Hawaii Island Palm Society completed 2 workdays to fertilize and maintain palms 4) Hawaii Chapter of the Rhododendron Society completed 2 work days to refurbish the Vireya beds and maintain shrubs 5) Hilo Orchid Society members led by Eric Guttormsen planted and fertilized a multitude of orchid plants during 4 work days that they completed 6) Big Island Water Garden Club completed 6 workdays for fertilizing and pruning water garden plants and removing weeds and 4 workdays to install a new waterfall and replace the old pump 7) The 42nd Fire recruit class took on the job of cleaning and repainting the roof on four of the exhibit and rain shelters 8) Jayke Sakai completed his Life Scout project with the help of his fellow troop members, family and Andy Matsuura of Pineback Landscaping by landscaping the new zoo highway sign 9) Al Cabral from Hawaii Horse Owner's Association volunteered 8 days of his time to mow the entire infield of the Pana`ewa Equestrian Center Race Track and 2 days to grade and gravel parts of the facility 5. Secure funding to reinstate the Zoo Information/Education Specialist and the zoo educational program. (If position remains unfunded) A supplemental budget request was submitted to reinstate funding for this position, but was not approved. 6. Provide a venue for annual recreational equestrian events at the Pana`ewa Equestrian Center: a. Host 2 rodeo events annually Objective achieved. Pana`ewa Equestrian Center hosted the Hawaii Horse Owners Association's annual Pana`ewa Stampede Rodeo on February 15-16, 2014 and also sponsored 2 Keiki Rodeo/Fun Days in August and September 2014 b. Host 2 dressage events annually Objective achieved. Hawaii Island Dressage & Eventing Association has held 5 horse show dressage and jump events during the fiscal year Final Status Report on Program Objectives for FY 2013-14 36 PLANNING PLANNING Administrative Permits 1. Public Assistance and Information: Identify solutions that streamline and improve current practices to provide greater clarity and helpful information to the public. Continue to work with other agencies in reviewing non-residential and residential building permits efficiently using the Magnet system. Explore opportunities to increase communication and collaboration among zoning clerks to increase communication and develop standards for providing public services. Objective being achieved. 2. Permits and Subdivision: Evaluate administrative permits decision letters by reviewing format and writing style. Objective being achieved. Training sessions have been scheduled and/or completed. 3. Tax Mapping and Street Addressing: Explore the options of collaborating with educational institutions or Hawaiian host organizations to assist in developing a Hawaiian place -based street name inventory and database. Objective being achieved. 4. Complaints Investigation: Explore opportunities to increase communication and collaboration with Kona inspectors to develop standards for managing and investigating complaints. Objective being achieved. Two new inspectors are making excellent progress. 5. Staff and Organizational Development: Develop a cross training program for building leadership and new skills. Create and compile an Administrative Permits Manual of Operations (MOP) to assist new staff in understanding the responsibilities of this Division. Prioritize concerns that need resolution to better guide staff in dealing with unresolved and controversial issues. Objective being achieved. All training programs and manuals still in the research phase of this objective. Administrative Services 1. Records Management: Complete the restructuring of our LaserFiche repository; Complete scanning of physical data into electronic files; Define permit tracking systems using Eden and LaserFiche in tandem; and Continue to expand and refine GIS to provide a powerful informational tool for staff, other government agencies and the general public. Six Month Progress Report on Program Objectives for FY 2014-15 PLANNING PLANNING Objective being achieved. Scanning of legacy files in full operation. 2. Personnel: Continue to evaluate department structure and organization to help increase planning and regulatory functions; Seek training opportunities without impacting the budget with emphasis on customer service skills; Work towards inter -divisional cross - training of staff . Objective being achieved. Not all vacant positions have been filled but have completed approximately 50%. 3. Funding: Track and provide additional or expanded fiscal expenditure reports to be used as managerial tools in the management of fiscal budget, Geothermal funding, and CZM funding; Work with managers to seek other sources of revenue. Objective being achieved. Long Range 1. Coastal Zone Management (CZM): Review all public access inquiries, environmental assessments, and environmental impact statements. Maintain the public access geodatabase, enforce shoreline setbacks, and manage public access easements. Manage the CZM contract and produce the CZM semi-annual and annual reports; and continue drafting a new or amended Planning Department rule for shoreline setbacks. Process all Special Management Area (SMA) Assessments within the specified 35 -day requirement. Attend all State Office of Planning's CZM County Directors' meetings, Ocean Resources Management Plan policy and working group meetings and subcommittee meetings as budgetary constraints will allow. Review and analyze the county's SMA boundaries and rules for possible amendments as needed. Objective being achieved. 2. Regional Planning Programs: Community Development Plans (CDP): Continue producing the Hamakua CDP and the Ka'u CDP, and continue with implementation of Puna CDP. General Plan (GP): Draft and facilitate GP amendments as needed. Continue to work with other County departments, outside agencies, and the public on various long range planning needs. Objective being achieved. GP contracts being formulated for processing. Six Month Progress Report on Program Objectives for FY 2014-15 PLANNING PLANNING 3. Administrative Programs: Produce annual reports and/or facilitate the management of: Capital Improvement Program Budget Package; Professional Services; Zoning Code and Subdivision Code Amendments (as needed); Planning Department and Board of Appeals rule amendments (as needed); and review and comment on State legislation (as needed). Objective being achieved. 4. Other Planning Programs: Staff and support: Board of Appeals; CDP Action and Steering Committees; village planning processes; ORMP Policy and Working Group Committees; Green Team; DOT Pedestrian Plan Technical Advisory committee (TAC); DOT Bike Plan TAC; DOT Regional Long Range Transportation Plan TAC; DOT Sub - Statewide Transportation Advisory Committee; DOT Urban Boundary and Functional Classification TAC; and any other advisory groups formed which require our participation. Objective being achieved. Planning 1. Planning Commissions: Amend Planning Commission Rules of Practice and Procedures to refine processes and requirements to better address the legal, technical, functional and financial obligations of the Planning Commissions to ensure a fair, balanced and more cost-effective approach in the processing of applications and in the manner its hearings are conducted. Looking at a complete overhaul of our application forms to make them more user friendly and provide for better discussions about a proposed project. Current application forms are, at times, too technical. Objective being achieved. 2. Land Use: Explore methods to provide for improved management and enforcement of land use permits and ordinances, including improved coordination between the various divisions within the Planning Department and affected agencies, to ensure that the requirements of these permits and ordinances are implemented in a timely, complete and effective manner. Objective being achieved. Six Month Progress Report on Program Objectives for FY 2014-15 PLANNING PLANNING 3. Administration: Explore opportunities in enhancing the administration of the various ordinances and permits issued by the County Council and Planning Commissions. Such efforts will include a) revisions to application forms to make them more user-friendly; b) continual revisions to codes, departmental and Commission rules of practice and procedure to better clarify processes; and c) seek more resources to provide management of approvals and permits and their conditions of approval. Objective being achieved. West Hawaii 1. Permit /Application Processing: Process applications in a timely manner and refine workflow to increase efficiency. Process Plan Approvals, Farm Dwellings, Ohana Dwelling Permits, De Minimis, and other related requests and inquiries in a timely manner. Review building permits and complete other zoning compliance forms and requirements for businesses and agencies. Objective being achieved. 2 -Code Compliance: Investigate complaints and alleged violations submitted by the public for compliance with State and County land use laws, ordinances, rules and permits. Objective being achieved. Inspectors working with the Hilo SMA manager to improve SMA inspections. 3. Regional Planning Programs: Community Development Plans (CDP) — Continue with implementation of North Kohala CDP, South Kohala CDP and Kona CDP. Kona CDP Design Center — Continue Design Center review of Master Plan developments. General Plan (GP)- Draft and facilitate CDP amendments as needed. Continue to work with other County departments, outside agencies and the public on planning efforts for North Kohala, South Kohala and Kona. Objective being achieved. 4. Regulatory Environment: Assess and revise County Code and Commission/Departmental Rules for such outcomes including, but not limited to, 1) improving comprehensive Planning efforts, 2) removing redundancies, 3) altering submittal and timing requirements, 4) increasing coordination with reviewing entities, and 5) updating/broadening public and private infrastructure and development standards. Objective being achieved. Six Month Progress Report on Program Objectives for FY 2014-15 PLANNING PLANNING 5. Other Planning Programs: Staff and support CDP Action Committees, Kailua Village Design Commission and Cultural Resource Commission. Objective being achieved. Six Month Progress Report on Program Objectives for FY 2014-15 PLANNING PLANNING Administrative Permits 1. Public Service and Education: Provide accurate and timely information to the public at the counter regarding planning department -related inquires and requirements. Objective being achieved. Zoning Clerks continue to participate in a joint plan review for Non -Residential building permits on Tuesdays and Thursdays. The zoning clerks continue to be busy at the counter addressing general inquiries and requests. We currently have one zoning clerk position vacant. 2. Administrative Permits/Application Processing: Process Variances, Plan Approvals, PUDs, Farm Dwellings, Ohana Dwelling Permits, De Minimis, Subdivision applications, Pre-existing Lot determinations/Lot of Record confirmations, CPRS, and other related requests and inquiries in a timely manner. Review building permits and complete other zoning compliance forms and requirements for businesses and agencies. Objective is being achieved. We continue to process regulatory permits that are under purview of the Planning Director. 3. Tax Mapping: Maintain and generate graphical resources and tax mapping information in response to changes in real property; assign addresses and street names to maintain address databases critical to E911 services. Objective is being achieved. Tax Map supervisor position has been filled. The tax mapping section continues to be short staffed due to vacancies. We are undergoing recruitment for filling 1 vacant position. 4. Code Compliance: Investigate complaints and alleged violations submitted by the public for compliance with State and County land use laws, ordinances, rules, and permits. Objective being achieved. We lost two inspectors in the latter part of 2013. We have hired one inspector and currently in recruitment process for the second inspector's position. We have hired two inspectors who have taken on the complaint backlog. 5. Staff and Organizational Development: Develop a program for building leadership talent and a team that provides quality services to the public and government agencies. Final Status Report on Program Objectives for FY 2013-14 PLANNING .......... . PLANNING Objective being achieved. Meeting monthly with Corporation Counsel on hot topics has helped to focus staff on prioritizing important issues that need to be addressed. Our monthly staff meetings have served as a valuable opportunity to identify staff needs, cross train, and to be informed about our about our entire division's focus and goals. We continue to develop a manual of operation to guide existing and new Division staff and to improve the effectiveness of the Administrative Permits Division. The high number of vacancies in this Division during this fiscal year has placed a heavy responsibility and burden on current staff. We hope to be operating at full capacity this upcoming fiscal year. Administrative Services 1. Records Management: Complete the restructuring of our Laser Fiche repository; Complete scanning of physical data into electronic files; Define permit tracking systems using Eden and Laser Fiche in tandem; and Continue to expand and refine GIS to provide a powerful informational tool for staff and other government agencies Objective being achieved. We've made changes to our basic structure to facilitate handling of confidential/pre decisional documents. We have a full time person working on the legacy files getting them into an electronic format. We hope to get all Planning documents on line to facilitate quicker more efficient access by staff and the public. 2. Personnel: Continue to evaluate department structure and organization to help increase planning and regulatory functions; Seek training opportunities without impacting the budget with emphasis on customer service skills. Objective being achieved. Several staff changes going on in the department. Restructuring and filling positions has turned into a huge personnel challenge; it will however work towards the department's increase efficiency. We have nearly completed staffing of our vacant positions. Retirements have resulted in many staff members getting promoted to different positions in different divisions. The changes are proving to be positive changes that have and will further increase the efficiency of the department in serving the public. 3. Funding: Track and provide additional or expanded fiscal expenditure reports to be used as managerial tools in the management of fiscal budget, Geothermal funding, and CZM funding. Objective achieved. Preliminary calculations (non -actuals) indicate the department will close out fiscal 2013-14 at approximately 9% below budget. Final Status Report on Program Objectives for FY 2013-14 2 PLANNING PLANNING Long Range 1. Coastal Zone Management (CZM): Review all public access inquiries, environmental assessments, and environmental impact statements. Maintain the public access geodatabase, enforce shoreline setbacks, and manage public access easements. Manage the CZM contract and produce the CZM semi-annual and annual reports; and continue drafting a new or amended Planning Department rule for shoreline setbacks. Process all Special Management Area (SMA) Assessments within the specified 35 -day requirement. Attend all State Office of Planning's CZM County Directors' meetings, Ocean Resources Management Plan policy and working group meetings and subcommittee meetings as budgetary constraints will allow. Review and analyze the county's SMA boundaries for possible amendments as needed. Objective achieved. 2. Regional Planning Programs: Community Development Plans (CDP): Continue producing the Hamakua CDP and the Ka'u CDP, and continue with implementation of Puna CDP. General Plan (GP): Draft and facilitate GP amendments as needed. Continue to work with other County departments, outside agencies, and the public on various long range planning needs. Objective achieved. Ka'u CDP in final phase before presenting to Council. Hamakua CDP will shortly follow suit. 3. Administrative Programs: Produce annual reports and facilitate the management of: Capital Improvement Program Budget Package; Professional Services; Fair Share; Zoning Code and Subdivision Code Amendments (as needed); Planning Department and Board of Appeals rule amendments, (as needed); and review and comment on State legislation as needed. Objective achieved. 4. Other Planning Programs: Staff and support: Board of Appeals; CDP Action and Steering Committees; ORMP Policy and Working Group Committees; Green Team; DOT Pedestrian Plan Technical Advisory committee (TAC); DOT Bike Plan TAC; DOT Regional Long Range Transportation Plan TAC; DOT Sub -Statewide Transportation Advisory Committee; and DOT Urban Boundary and Functional Classification TAC. Objective achieved Final Status Report on Program Objectives for FY 2013-14 PLANNING PLANNING Planning 1. Planning Commissions: Amend Planning Commission Rules of Practice and Procedures to refine processes and requirements to better address the legal, technical, functional and financial obligations of the Planning Commissions to ensure a fair, balanced and more cost-effective approach in the processing of applications and in the manner its hearings are conducted. Looking at a complete overhaul of our application forms to make them more user friendly and provide for better discussions about a proposed project. Current application forms are, at times, too technical. Objective achieved. Revised action letters from the Planning Commission has been implemented. Focus in recent months have been to effectuate code amendments to remove inconsistencies and conflicting sections resulting in increasing effectiveness in application. Continuing to work on restructuring applications for ease of use. Current effort to revise action letters from the Planning Commissions to make it more effective in conveying the information to the applicant and focusing on the conditions of approval. 2. Land Use: Explore methods to provide for improved management and enforcement of land use permits and ordinances, including improved coordination between the various divisions within the Planning Department and affected agencies, to ensure that the requirements of these permits and ordinances are implemented in a timely, complete and effective manner. Objective achieved. Continuing discussion with other managers regarding enforcement of permit and ordinance conditions. Working to enhance coordination between divisions to accomplish enforcement and condition monitoring, which has shown promise on two recent enforcement actions involving multiple divisions. Cross -divisional workflows to ensure accurate and effective response to applications and enforcement actions have shown encouraging results. 3. Administration: Explore opportunities in enhancing the administration of the various ordinances and permits issued by the County Council and Planning Commissions. Such efforts will include a) revisions to application forms to make them more user-friendly; b) continual revisions to codes, departmental and Commission rules of practice and procedure to better clarify processes; and c) seek more resources to provide management of approvals and permits and their conditions of approval. Final Status Report on Program Objectives for FY 2013-14 4 PLANNING PLANNING Objective being achieved. Form revisions still ongoing and hope to finish in the first half of 2014. Looking at restructuring of areas of responsibility within the Planning Division in order to provide for greater efficiencies which includes assessing workflows between divisions. For example, discussions have occurred regarding the servicing of the Board of Appeals from the Long Range Division to the Planning Division to reduce the possibility of conflicts associated with appeals of work products prepared by the very staff that serves the Board of Appeals. We plan to finalize this transition in responsibilities by the end of the year. Initially estimated implementation to be completed during the first half of 2015; we now estimate it to be completed in the first half of 2015. West Hawaii 1. Permit /Application Processing: Conduct site investigation of alleged violations within two weeks of receipt of complaints. Process applications in a timely manner and refine workflow to increase efficiency. Objective achieved. Objectives are being achieved with improved tracking of applications, and with participation in MAGNET and the joint building permit application review process. Objectives also being achieved in regards to investigation of alleged violations. Work is also continuing with discussion with each of the CDP Action Committees on ways to implement the CDP. Efficiently processed Plan Approvals, Farm Dwellings, Ohana Dwelling Permits, De Minimis and other related requests and inquiries in a timely manner. Reviewed building permits and completed other zoning compliance forms and requirements in a timely manner. 2. Regulatory Environment: Assess and revise County Code and Commission/Departmental Rules for such outcomes including, but not limited to, 1) improving comprehensive Planning efforts, 2) removing redundancies, 3) altering submittal and timing requirements, 4) increasing coordination with reviewing entities, and 5) updating/broadening public and private infrastructure and development standards. Conduct site investigation of alleged violations within two weeks of receipt of complaints. Staff and support of the Leeward Planning Commission Objective achieved. Investigated complaints and alleged violations submitted by the public for compliance with State and County land use laws, ordinances, rules and permits. Final Status Report on Program Objectives for FY 2013-14 PLANNING PLANNING 3. Regional Planning Programs: Community Development Plans (CDP): Work towards implementation of the North Kohala, South Kohala and Kona CDPs. Produce all updates and annual reports for the Kailua Village Design Commission. Objective being achieved. Community Development Plans (CDP) — Continue with implementation of North Kohala CDP, South Kohala CDP and Kona CDP. Objectives being met. Work is continuing with Action Committees to make recommendations for prioritizing the CIP consistent with CDP objectives. Conducted site investigation of alleged violations within two weeks of receipt of complaints. Staff and support, Kailua Village Design Commission and Cultural Resource Commission. Final Status Report on Program Objectives for FY 2013-14 PLANNING COASTAL ZONE MANAGEMENT 1. Process all SMA Permit applications in the required time limit as specified by law and the County's Rules and Regulations. Objective achieved. 2. Process all SMA Assessments within the specified 35 -day requirement. Objective achieved. 3. Conduct site investigation of alleged violations within two weeks of receipt of complaints. Objective achieved. 4. Monitor all CZM-related legislative bills during the State Legislative session and provide testimonies as needed (January to May). Objective achieved. 5. Attend all Marine and Coastal Zone Advocacy Council (MACZAC) meetings, which are normally held every other month as budgetary constraints will allow. Objective achieved. 6. Attend all State Office of Planning's CZM County Directors meetings, Ocean Resources Management Plan policy and working group meetings and subcommittee meetings as budgetary constraints will allow. Objective achieved. 7. As a public participation measure, provide a written report to the State Office of Planning CZM Program of all SMA Permit applications and their status. Objective achieved. 8. Continue to advertise Planning Commission agenda and hearing notices for all SMA and SSV Permit applications as required by law. Objective achieved. 9. Provide the Office of Planning with semi-annual reports within seven days after December 31 st, and June 30th of the Fiscal year. Objective achieved. Final Status Report on Program Objectives for FY 2013-14 PLANNING COASTAL ZONE MANAGEMENT 10. Continue to review Planning Commission and Planning Department Rules for compliance with enacted State laws and draft amendments to the rules for adoption. Objective achieved. Final Status Report on Program Objectives for FY 2013-14 .19 POLICE POLICE ADMINISTRATIVE BUREAU ADMINISTRATIVE SERVICES DIVISION 1. To accommodate at least 95% of request for Public Safety/Health Talks from the community. Of 80 requests for Public Safety/Health Talks, accommodated 80 requests, or 100% of requests. 2. To accommodate at least 95% of request for station tours for students and community members. Of 12 requests for Station Tours, accommodated 12 requests, or 100% of requests. 3. Conduct drug screening of all sworn personnel and initiate pre-employment testing of civilian personnel. With the exception of sworn personnel on extended leaves of absences, a total of 222 sworn personnel or 51% of sworn staffing was tested. No approval from HGEA to initiate pre-employment drug testing of applicants for civilian positions. 4. Conduct constant recruitment and fill at least 80% of vacancies for all sworn and civilian positions within six months. Sworn staffing at 97% (434 out of 448 authorized positions filled). Civilian staffing at 86%, (124 out of 144 positions filled). 5. Improve competence and professionalism of sworn and civilian personnel through advanced equipment purchases and provide 5,566 hours of on-going training. Department personnel received a total of 34,138.25 hours of training, meeting 613% of this goal. 6. Maintain the level of proficiency in the Word Processing Center with a turnaround time of less than ten days for processing reports. The turnaround time for Police Reports by the Word Processing Center is 6.1 days. Six Month Progress Report on Program Objectives for FY 2014-15 POLICE ADMINISTRATIVE BUREAU ADMINISTRATIVE SERVICES DIVISION (continued) 7. Process 85% of requisitions received from districts and bureaus within a month. Processed 2,940 out of 4,130 requisitions received or approximately 71% of requisitions received. 8. Fill 90% of all special duty requests for officers. Filled 3,600 out of 3,854 requests for special duty or 93% of requests. 9. Compile a listing of all outstanding leave papers and distribute to commanders bi- monthly. Collected and submitted to Commanders a listing of 384 of 384 outstanding leave applications, for a total of 100% outstanding leave applications. 10. Fill 90% of requests for storeroom supplies within the month. Filled 1,244 out of 1,248 requests for storeroom supplies or 99.9% of request. Six Month Progress Report on Program Objectives for FY 2014-15 POLICE ADMINISTRATIVE BUREAU - Technical Services TECHNICAL SERVICES DIVISION Process and issue at least 95% of road closure permits within the month received. Processed 36 out of 36 road closure permits within the month received, or achieving 100% of goal. 2. Issue at least 95% of impound letters to vehicle owners within a week. Issued 75 out of 75 impound letters to vehicle owners within a week of receipt, or 100% of goal attained. 3. Issue at least 95% of traffic violation letters to vehicle owners within a week. Issued 102 out of 105 violation letters to vehicle owners within a week of receipt, or 97% of goal attained. 4. Process at least 95 % of firearms permits within the month received. Processed 2,426 out of 2,426 firearms permits within the month received or 100% of goal attained. 5. Complete at least 95% of requests for mobile radio systems per month. Completed 62 equipment installations out of 62 requested within 21 working days of the date of request, or 100% of goal attained. 6. Conduct at least 96 radio -site inspections. Conducted 74 radio -site inspections or 74% of goal attained. 7. Process and dispatch personnel to 100% of calls for service received. The Communications Dispatch Section, processed and dispatched personnel to 115,517 calls for service. Six Month Progress Report on Program Objectives for FY 2014-15 POLICE CRIMINAL INTELLIGENCE UNIT AND OFFICE OF PROFESSIONAL STANDARDS CRIMINAL INTELLIGENCE UNIT 1. Complete 90% of assignments within 30 days. Completed 224 out of 224 assignments received within 30 days, or 100% of goal attained. 2. Complete 90% of criminal history checks of prospective employees of the department employees as well as other federal, state, and local law enforcement agencies within 30 days. Completed 190 out of 190 Criminal History checks within the specified 30 -day limitation, meeting 100% of goal. 3. Develop, maintain, and disseminate intelligence information, which can be utilized to produce no less than 11 criminal investigations per month. Provided intelligence information, which in whole or in part led to the initiating of 31 criminal investigations, meeting 47% of goal. 4. Compile, produce, and forward to Office of the Police Chief no less than 32 intelligence reports per month, which are subsequently forwarded to appropriate commanders. Completed 161 control reports maintaining 84% of this objective. Provide assistance to other elements within the Police Department either through intelligence briefings on current crime trends and/or through no less than 12 in- service training sessions per month. Provided 72 in-service briefings and training sessions for departmental personnel, maintaining 100% of this objective. 6. Conduct four presentations to semi-annual Statewide Inter -County Criminal Intelligence Unit (ICCIU) conferences on major criminal activity within this jurisdiction --along with gathering criminal intelligence from other jurisdictions, which may have a connection to our jurisdiction. Conducted 0 presentations at semi-annual Statewide Inter -County Criminal Intelligence Unit (ICCIU) conferences. Six Month Progress Report on Program Objectives for FY 2014-15 POLICE CRIMINAL INTELLIGENCE UNIT AND OFFICE OF PROFESSIONAL STANDARDS OFFICE OF PROFESSIONAL STANDARDS 1. Conduct complete and thorough internal investigations seeking a monthly clearance rate of 67%. Of the 10 internal investigations initiated, completed 10 Internal Investigations, meeting 100% of objective. 2. Conduct complete and thorough internal inquiries, seeking a monthly clearance rate of 85%. Completed 17 Internal Inquiries or 17% of the investigations, meeting 100% of objective. 3. Conduct no less than two monthly random and unannounced inspections of the different elements within the Department to ensure compliance with rules and regulations. Conducted 15 monthly inspections, meeting 125% of objective. 4. Provide no less than three monthly in-service training sessions to other elements within the department to prevent and deter employee misconduct, as well as to ensure procedural compliance in the investigation of employee misconduct. Conducted a total of 18 in-service training sessions, maintaining 100% of this objective. 5. Compile and provide a yearly report to the State Legislature on certain specific aspects of discipline meted out by the Department as required by law. In (to be completed in January 2015), submitted the report to the State Legislature meeting goal requirement. Six Month Progress Report on Program Objectives for FY 2014-15 POLICE OPERATIONS BUREAUS 1. To achieve a burglary clearance rate of 30%. Of 651 Burglary cases initiated, 52 cases were cleared, achieving an average 8% Burglary clearance rate. 2. To achieve a theft clearance rate of 30%. Of 2,467 Theft cases initiated, 576 cases were cleared, achieving an average 23.3% Theft clearance rate. 3. To achieve a robbery clearance rate of 60%. Of 37 Robbery cases initiated, 15 cases were cleared, achieving an average 41% Robbery clearance rate. 4. To maintain a sexual assault clearance rate of 80%. Of 131 Sexual Assault investigations initiated, 81 cases were cleared, achieving an average 62% clearance rate. 5. To attain at least a 65% service of Court Documents received. Served 6,191 Court Documents of which 23,768 were received during this Fiscal Year, approximately 26% of documents. 6. To conduct 720 hard drug investigations (heroin, cocaine, and crystal methamphetamine). Initiated 321 hard drug cases, maintaining 45% this goal. 7. To recover 60,000 marijuana plants. No longer monitored due to Hawaii County Code, Ordinances 14-96 through 14-99. 8. Crime Lab to achieve an assignment clearance rate of 90%. Cleared 664 cases, to include the 686 that were assigned during this period, a clearance rate of 97%. Six Month Progress Report on Program Objectives for FY 2014-15 POLICE OPERATIONS BUREAUS 9. HI -PAL to serve 60 youths in three age groups for each month and a 36% participation of "at -risk youths" out of all youths served. Served a combined total of 259 youths for the three age groups; of this total, 1,913 or 76.25% were "at risk youths." 10. Community Policing Program to complete at least 24 Problem -solving Activities and twenty-four Crime Prevention Activities annually, through the development of partnerships directed at resolving community -police problems resulting in the improvement of the quality of life for all citizens. Completed 327 Problem -solving Activities and 68 Crime Prevention Activities. 11. Community Policing Program to complete at least 48 Abandoned Vehicle/Beautification Projects annually, through the development of partnerships with the community. Completed 56 projects, or exceeding 133% of this objective. 12. To provide at least four D.A.R.E. Curriculum (core classes) and/or training per month through the department's School Resource Officer Program. Provided 25 D.A.R.E. classes involving approximately 774 students from seven schools and two training programs. Six Month Progress Report on Program Objectives for FY 2014-15 POLICE ADMINISTRATIVE BUREAU ADMINISTRATIVE SERVICES DIVISION To accommodate at least 95% of request for Public Safety/Health Talks from the community. Of 130 requests for Public Safety/Health Talks, accommodated 130 requests, or 100% of request. 2. To accommodate at least 95% of request for station tours for students and community members. Of 61 requests for Station Tours, accommodated 61 requests for 811 students and community members, or 100% of request. 3. Conduct drug screening of all sworn personnel and initiate pre-employment testing of civilian personnel. With the exception of sworn personnel on extended leaves of absences, a total of 405 sworn personnel or 97% of sworn staffing was tested. No approval from HGEA to initiate pre-employment drug testing of applicants for civilian positions. 4. Conduct constant recruitment and fill at least 80% of vacancies for all sworn and civilian positions within six months. Sworn staffing at 94% (425 out of 448 authorized positions filled). Civilian staffing at 92% (132 out of 143 positions filled). 5. Improve competence and professionalism of sworn and civilian personnel through advanced equipment purchases and provide 5,566 hours of on-going training. Department personnel received a total of 69,047 hours of training, meeting 1,240% of this goal. Final Status Report on Program Objectives for FY 2013-14 POLICE ADMINISTRATIVE BUREAU ADMINISTRATIVE SERVICES DIVISION (continued) 6. Maintain the level of proficiency in the Word Processing Center with a turnaround time of less than 10 days for processing reports. The turnaround time for Police Reports by the Word Processing Center is 4.1 days. 7. Process 85% of requisitions received from districts and bureaus within a month. Processed 7,227 out of 8,312 requisitions received or approximately 87% of requisitions received. 8. Fill 90% of all special duty requests for officers. Filled 7,893 out of 8,517 requests for special duty or 93% of requests. 9. Compile a listing of all outstanding leave papers and distribute to commanders bi- monthly. Collected and submitted to Commanders a listing of 768 of 768 outstanding leave applications, for a total of 100% outstanding leave applications. 10. Fill 90% of requests for storeroom supplies within the month. Filled 2,037 out of 2,078 requests for storeroom supplies or 98% of request. Final Status Report on Program Objectives for FY 2013-14 POLICE ADMINISTRATIVE BUREAU - Technical Services TECHNICAL SERVICES DIVISION Process and issue at least 95% of road closure permits within the month received. Processed 28 out of 28 road closure permits within the month received, or achieving 100% of goal. 2. Issue at least 95% of impound letters to vehicle owners within a week. Issued 67 out of 67 impound letters to vehicle owners within a week of receipt, or 100% of goal attained. 3. Issue at least 95% of traffic violation letters to vehicle owners within a week. Issued 145 out of 145 violation letters to vehicle owners within a week of receipt, or 100% of goal attained. 4. Process at least 95 % of firearms permits within two weeks. Processed 5,057 out of 5,057 firearms permits within two weeks received or 100% of goal attained. 5. Complete at least 95% of requests for mobile radio systems per month. Completed 49 equipment installations out of 49 requested within 21 working days of the date of request, or 100% of goal attained. 6. Conduct at least 96 radio -site inspections. Conducted 55 radio -site inspections or 57% of goal attained. 7. Process and dispatch personnel to 100% of calls for service received. The Communications Dispatch Section, processed and dispatched personnel to 190,851 calls for service. Final Status Report on Program Objectives for FY 2013-14 POLICE CRIMINAL INTELLIGENCE UNIT AND OFFICE OF PROFESSIONAL STANDARDS CRIMINAL INTELLIGENCE UNIT 1. Complete 90% of assignments within 30 days. Completed 579 out of 579 assignments received within 30 days, or 100% of goal attained. 2. Complete 90% of criminal history checks of prospective employees of the department employees as well as other federal, state, and local law enforcement agencies within 30 days. Completed 360 out of 360 Criminal History checks within the specified 30 -day limitation, meeting 100% of goal. 3. Develop, maintain, and disseminate intelligence information, which can be utilized to produce no less than 11 criminal investigations per month. Provided intelligence information, which in whole or in part led to the initiating of 211 criminal investigations, meeting 160% of goal. 4. Compile, produce, and forward to Office of the Police Chief no less than 32 intelligence reports per month, which are subsequently forwarded to appropriate commanders. Completed 354 control reports maintaining 92% of this objective. 5. Provide assistance to other elements within the Police Department either through intelligence briefings on current crime trends and/or through no less than 12 in- service training sessions per month: Provided 144 in-service briefings and training sessions for departmental personnel, maintaining 100% of this objective. 6. Conduct four presentations to semi-annual Statewide Inter -County Criminal Intelligence Unit (ICCIU) conferences on major criminal activity within this jurisdiction --along with gathering criminal intelligence from other jurisdictions, which may have a connection to our jurisdiction. Conducted four presentations at semi-annual Statewide Inter -County Criminal Intelligence Unit (ICCIU) conferences. Final Status Report on Program Objectives for FY 2013-14 4 POLICE CRIMINAL INTELLIGENCE UNIT AND OFFICE OF PROFESSIONAL STANDARDS OFFICE OF PROFESSIONAL STANDARDS 1. Conduct complete and thorough internal investigations seeking a monthly clearance rate of 67%. Of the 17 internal investigations initiated, completed 16 Internal Investigations, meeting 94% of objective. 2. Conduct complete and thorough internal inquiries, seeking a monthly clearance rate of 85%. Completed 25 Internal Inquiries or 93% of the investigations, meeting 113% of objective. 3. Conduct no less than two monthly random and unannounced inspections of the different elements within the Department to ensure compliance with rules and regulations. Conducted 31 monthly inspections, meeting 129% of objective. 4. Provide no less than three monthly in-service training sessions to other elements within the department to prevent and deter employee misconduct, as well as to ensure procedural compliance in the investigation of employee misconduct. Conducted a total of 33 in-service training sessions, maintaining 92% of this objective. 5. Compile and provide a yearly report to the State Legislature on certain specific aspects of discipline meted out by the Department as required by law. In December 2013, submitted the report to the State Legislature meeting goal requirement. Final Status Report on Program Objectives for FY 2013-14 POLICE OPERATIONS BUREAUS 1. To achieve a burglary clearance rate of 30%. Of 1,142 Burglary cases initiated, 209 cases were cleared, achieving an average 18.3% Burglary clearance rate. 2. To achieve a theft clearance rate of 30%. Of 4,648 Theft cases initiated, 1,699 cases were cleared, achieving an average 36.6% Theft clearance rate. 3. To achieve a robbery clearance rate of 60%. Of 89 Robbery cases initiated, 44 cases were cleared, achieving an average 49.4% Robbery clearance rate. 4. To maintain a sexual assault clearance rate of 80%. Of 224 Sexual Assault investigations initiated, 161 cases were cleared, achieving an average 71.9% clearance rate. 5. To attain at least a 65% service of Court Documents received. Served 11,734 Court Documents of which 44,396 were received during this Fiscal Year, approximately 26.44% of documents. 6. To conduct 720 hard drug investigations (heroin, cocaine, and crystal methamphetamine). Initiated 337 hard drug cases, maintaining 46.8% this goal. 7. To recover 60,000 marijuana plants. No longer monitored due to Hawaii County Code, Ordinances 14-96 through 14-99. 8. Crime Lab to achieve an assignment clearance rate of 90%. Cleared 1,558 cases, to include the 1,754 that were assigned during this period, a clearance rate of 88.8%. Final Status Report on Program Objectives for FY 2013-14 POLICE WIN - OPERATIONS BUREAUS 9. HI -PAL to serve 60 youths in three age groups for each month and a 36% participation of "at -risk youths" out of all youths served. Served a combined total of 3,603 youths for the three age groups; of this total, 2,211 or 61.3% were "at risk youths." 10. Community Policing Program to complete at least 24 Problem -solving Activities and twenty-four Crime Prevention Activities annually, through the development of partnerships directed at resolving community -police problems resulting in the improvement of the quality of life for all citizens. Completed 772 Problem -solving Activities and 164 Crime Prevention Activities. 11. Community Policing Program to complete at least 48 Abandoned Vehicle/Beautification Projects annually, through the development of partnerships with the community. Completed 121 projects, or exceeding 252% of this objective. 12. To provide at least four D.A.R.E. Curriculum (core classes) and/or training per month through the department's School Resource Officer Program. Provided 51 D.A.R.E. Classes involving approximately 1,669 students from 14 schools and two training programs. Final Status Report on Program Objectives for FY 2013-14 PROSECUTING ATTORNE-1-/Y PROSECUTING ATTORNEY GENERAL PROSECUTION Core prosecution and victim services Attend all courts in the County and prosecute all violations of State and County laws, ordinances and regulations. We prosecuted in all Circuit, District, and Family courts in Hilo, Kona, North and South Kohala, Hamakua, and Ka'n. In addition we presented cases to the Grand Jury, provided service to the adult and juvenile Drug Court, provided service to the mental health calendars, and handled all appeals. We collaborated with the Judiciary, Police, Defense Bar, Veteran's Administration and other stakeholders to create and open a Veteran's Treatment Court. The Court officially began to review and accept cases in November 2014. 2. Maintain a professional, dedicated and trained staff to carry out the duties of the Prosecuting Attorney as defined under the County Charter. Our staff participated in approximately 47 trainings to date. Whenever possible, we obtained scholarships and stipends to defray expenses. Staff training is important to improve skills for specialized areas of prosecution. We had staff cross trained among specialty areas. 3. Attend to the needs of victims and witnesses as they go through the criminal justice system to include providing case information, assistance with restitution and crime victim compensation and referrals to appropriate agencies. To date, we provided assistance to 3,349 persons, which included service to 2,979 victims and significant others of crime and their significant others. 4. Expand criminal case processing improvements utilizing technology within the office as well as among criminal justice system partners. We have taken a leadership role in implementing a statewide, computer based, information sharing system. As part of this endeavor we have been working with the Judiciary and the Hawaii Criminal Justice Data Center (HCJDC) on a pilot project which will result in having the Judiciary's computer data system populate the data systems of the prosecutor offices across the state. We have replaced the employee computers that needed updating to remain in compliance with federal and state database security standards. Six Month Progress Report on Program Objectives for FY 2014-15 PROSECUTING ATTORNEY GENERAL PROSECUTION 5. Provide statewide Traffic Safety Resource Prosecutor to develop effective enforcement strategies to reduce highway offenses and traffic crashes. Although unfunded, we have provided the TSRP for the State and coordinated enforcement strategies to reduce highway safety violations and traffic crashes, and kept abreast of current issues related to traffic safety, including legislation, case law, and trial practice. An annual training for 61 was facilitated for law enforcement personnel and prosecutors and then presented in July to provide tools to evaluate cases, initiate appropriate charges, and pursue successful prosecutions of traffic safety-related and drugged driving cases. Improving the criminal Justice system 1. Coordinate two training/educational workshops to improve the criminal justice system. Training was presented in July that focused on Investigating and Prosecuting Drugged Drivers and Advanced Trial Advocacy. 61 attendees participated. In July training on how to use the domestic violence danger assessment tool was presented. This increased the knowledge of how to determine which cases are higher priorities to prosecute. Training was sponsored addressing youth issues, culture and family dynamics in the Micronesian and Pacific Islander populations. 149 people attended. In October training was sponsored that presented information to attorneys about evidence based best practices to improve sentencing practices and reduce recidivism 2. Meet quarterly with the Hawaii County Police Department to discuss joint initiatives, policies, and procedures to improve investigations and prosecutions. We have held four Police/Prosecutor meetings to discuss issues and status of ongoing projects. Numerous other meetings have been held with police for briefings, conferrals on specific cases, and on other specific topics. 3. Meet monthly with the police, courts, Children's Justice Center, Sexual Assault Nurse Examiners (SANE), Department of Health, service providers and others to improve handling of domestic violence, child abuse and sexual assault cases. Six Month Progress Report on Program Objectives for FY 2014-15 PROSECUTING ATTORNEY GENERAL PROSECUTION Staff participated in regular meetings of the Statewide Coalition Against Domestic Violence, Big Island Coalition Against Physical and Sexual Abuse (BICAPSA), Children's Justice Center Advisory Committee, Child Welfare Services Advisory Committee, Family Violence Interagency Committee, East Hawaii Coalition for the Prevention of Child Abuse and Neglect, Hawaii Justice Reinvestment Initiative, Big Island Criminal Justice Task Force, SAVIN Governance Committee, Visitor Aloha Society of Hawaii, UHH Coordinated Response Team, and Hawaii Coalition Against Human Trafficking. 4. Meet quarterly with Hawaii criminal justice agencies to discuss appropriate interventions and consequences for offenders. Staff participated in numerous statewide and island -wide committees which include -- Law Enforcement Coalition (LEC), Hawaii Prosecuting Attorney's Association (HPAA), State Highway Safety Planning, Western Community Policing Center State Advisory Committee, Big Island Drug Court, Gang Task Force, Big Island Criminal Justice Task Force, Mental Health Diversion Task Force, WSIN (Western States Intelligence Network), HIDTA (High Intensity Drug Trafficking Area), Internet Crimes Against Children Task Force (ICAC), HiTec — Hawai`i Technology Crime Task Force, Veteran's Court Planning Committee, and Visitor Aloha Society of Hawaii (VASH). Although not quarterly, staff also met with agencies: Big Island Drug Court Planning Team, Chronic Homelessness Intervention and Rehabilitation Project, West Hawaii Going Home Coalition, Big Island Criminal Justice Task Force, Children's Justice Center Interagency Committee, and West Hawaii Child Welfare System Interagency committee. Community initiatives to promote crime prevention and intervention and other efforts 1. Support juvenile delinquency prevention and intervention initiatives. We are in the third of three years in our Hawaii Teen Outreach Project® (TOP®) with clubs at the Youth Challenge Academy, Boys and Girls Club of the Big Island and Goodwill Industries. The project is being offered in the communities of. Milili'i, Kealakehe, Honoka`a, Mountain View, Kea'au and Hilo. Our Juvenile Accountability Block Grant supported at -risk youth on probation and their families to prevent them from continuing unhealthy behaviors help youth successfully complete the terms and conditions of their probation. Six Month Progress Report on Program Objectives for FY 2014-15 PROSECUTING ATTORNEY GENERAL PROSECUTION 2. Support domestic and family violence prevention and intervention initiatives. We continue to facilitate the Family Violence Interagency Committee in East and West Hawaii without external funding. Focus is to increase awareness and improve response for victims and hold offenders accountable for their actions. In September our office coordinated and sponsored an island wide "DV Summit". One -hundred people attended including agency staff and community individuals. Action plans were created to address domestic violence education needs and prevention strategies. Faith, the specially trained courthouse assistance dog, arrived at the prosecutor's office July 1St for her first full day of work. Faith is trained to assist victims, and sometimes witnesses, with getting through some of the process of meeting at the office and going to court. The victims and witnesses often find themselves petting and stroking her to calm their nerves. Her presence alone has been shown to reduce a stressed person's heart rate, reduce the fear and provide the support victims and witnesses need to get through the task at hand. 3. Support neighborhood watch and other community based crime prevention and education initiatives. Staff participated in regular meetings of the Statewide Coalition Against Domestic Violence, Big Island Coalition Against Physical and Sexual Abuse (BICAPSA), Children's Justice Center Advisory Committee, Child Welfare Services Advisory Committee, Family Violence Interagency Committee, East Hawaii Coalition for the Prevention of Child Abuse and Neglect, Hawaii Justice Reinvestment Initiative, Big Island Criminal Justice Task Force, SAVIN Governance Committee, Visitor Aloha Society of Hawaii, UHH Coordinated Response Team, Veteran's Court Planning Team and Hawaii Coalition Against Human Trafficking. 4. Coordinate two training/educational workshops to promote crime prevention and early intervention initiatives. A walk and vigil in November was coordinated to remember the victims of domestic violence and promote non-violence. We also coordinated the twenty- five hour "DV 101" training for the Hawaii State Coalition Against Domestic Violence for police officers, agency staff and community members. Trainings were presented in Kona and in Hilo. Six Month Progress Report on Program Objectives for FY 2014-15 PROSECUTING ATTORNEY Fp 1, 1 -, 111,111- lip", GENERAL PROSECUTION 5. Support the Committee on the Status of Women, formerly under the Mayor's Office. The Office of the Prosecuting Attorney supported the Committee on the Status of Women with assistance in meeting facilitation and fiscal transactions. Six Month Progress Report on Program Objectives for FY 2014-15 PROSECUTING ATTORNEY COMMITTEE ON THE STATUS OF WOMEN 1. Sponsor and coordinate an island -wide essay contest to increase awareness among students on the accomplishments of women in Hawaii County for Women's History Month. The committee is completing the planning to sponsor the Real Women Creative Writing Competition where essays will be solicited from public, charter, private and immersion school students in grades 5th through 12th. The awards luncheon will be held in April 2015 to honor awardees, their parents, and the participating teachers from middle and high schools from throughout the island. 2. Participate in at least one community event during Women's Health Month. In September the Committee co-sponsored a "Ladies' Night Out" and the "Boomer Women Aging Well" seminar. 3. Promote equal pay awareness for women. The Committee is part of the Hawaii Island Women's Leadership forum. The Committee works in partnership to provide coordination for young women to be mentored. A conference is being planned and will be held in 2015. The committee partners with the State Commission on the Status of Women to work on plans to promote awareness of equal pay and voter registration for women. 4. Promote Teen Dating Violence Prevention/Education. The committee is sponsoring and coordinating to have Dr. Jill Murray, nationally renowned expert on Teen Dating Violence and Awareness brought to the Big Island. She will visit several schools island wide and hold community events in Hilo and Kona. The committee funded on -island radio public service announcements that educated listeners about teen dating violence in an effort to prevent dating violence. 5. Participate in local and/or off -island meetings by sending at least one representative to a statewide conference. The purpose of which will be to share information with the committee members on current programs, legislation or issues that affect the status of women. Traditionally, a member attended the Governor's Women's Leadership Conference. No one from the Committee attended this year. Six Month Progress Report on Program Objectives for FY 2014-15 PROSECUTING ATTORNEY COMMITTEE ON THE STATUS OF WOMEN 6. Update and make available on the County website the Urgent Services Directory for Families annually. The Urgent Services Directory for Families is being updated. The committee will facilitate the printing and distribution of the "Urgent Services Directory for Families". Plans were initiated to make the "Directory" available on the County website in 2015 when this revision is completed. 7. Hold rotating monthly meetings in East Hawaii, North Hawaii and West Hawaii to better allow participation from the public. The Committee has met six times, rotating locations between East Hawaii, North Hawaii and West Hawaii. Attendance by videoconference is arranged for members that cannot travel and are available to attend in Hilo or Kona. Six Month Progress Report on Program Objectives for FY 2014-15 PROSECUTING ATTORNEY GENERAL PROSECUTION Core prosecution and victim services: 1. Attend all courts in the County and prosecute all violations of State and County laws, ordinances and regulations. We prosecuted in all Circuit, District, and Family courts in Hilo, Kona, North and South Kohala, Hamakua, and Ka'u. In addition we presented cases to the Grand Jury, provided service to the adult and juvenile Drug Court, provided service to the mental health calendars, and handled all appeals. 2. Maintain a professional, dedicated and trained staff to carry out the duties of the Prosecuting Attorney as defined under the County Charter. Our staff participated in approximately 93 trainings to date. Whenever possible, we obtained scholarships and stipends to defray expenses. Staff training is important to improve skills for specialized areas of prosecution. We had staff cross trained among specialty areas. 3. Attend to the needs of victims and witnesses as they go through the criminal justice system to include providing case information, assistance with restitution and crime victim compensation and referrals to appropriate agencies. This year, we provided assistance to 7,300 persons, which included service to 5,411 victims and significant others of crime and their significant others. 4. Expand criminal case processing improvements utilizing technology within the office as well as among criminal justice system partners. We implemented electronic generation of contempt of court complaints in approximately 90% of cases in Hilo and 90% of cases in Kona. 5. Expand implementation of the Document Management System to generate 50% of discovery electronically. We worked on establishing the interface from the Police RMS to Laserfiche. Training was attended to complete workflow construction so that electronic discovery can be completed once the interface is completely operational. All photos and videos are produced digitally. We determined that we need to seek additional funding to provide all other discovery electronically. 6. Provide statewide Traffic Safety Resource Prosecutor to develop effective enforcement strategies to reduce highway offenses and traffic crashes. Final Status Report on Program Objectives for FY 2013-14 PROSECUTING ATTORNEY GENERAL PROSECUTION Although unfunded, we have provided the TSRP for the State and coordinated enforcement strategies to reduce highway safety violations and traffic crashes, and kept abreast of current issues related to traffic safety, including legislation, caselaw, and trial practice. An annual training for sixty was facilitated for law enforcement personnel and prosecutors and then presented in July to provide tools to evaluate cases, initiate appropriate charges, and pursue successful prosecutions of traffic safety-related cases. 7. Continue the Elder Abuse and Fraud project to address neglect, physical abuse, sexual abuse and financial exploitation of our elderly community. The Elder Abuse team delivered in-person safety and abuse resource presentations to elders and their support systems, at senior clubs, churches and community organizations. These presentations have continued past April when grant funding ended. In addition, the EA Team has started a collaborative effort with KTA Superstores to advance Big Island residents' awareness of elder issues. Fall prevention flyers ("FALLING — It's No Joke") were distributed through the KTA stores island -wide. Prosecutor Mitch Roth and a member of the EA team have also appeared regularly on KTA's Seniors Living in Paradise, they presented steps and strategies elders can take to keep themselves safe and healthy. The EA Team is also met and communicated with police, APS and DCCA to improve cross -communication to join forces on investigations of crimes against elders. Cases that were originally declined by both police and prosecutors as "civil matters" have been re -opened, investigated and prosecuted. Funds were used for a training titled "Elder abuse/exploitation enforcement and prosecution where a national trainer, Paul Greenwood came to Hawaii county to present. Funding for the EA team ended in April. We have continued to provide resources to ensure that communication to join forces on investigations of crimes against elders continues. Final Status Report on Program Objectives for FY 2013-14 PROSECUTING ATTORNEY GENERAL PROSECUTION Improving the criminal iustice system: 1. Coordinate two training/educational workshops to improve the criminal justice system. A training was presented in June that focused on Investigating and Prosecuting Drugged Drivers and Advanced Trial Advocacy. Sixty attendees participated. Community trainings were sponsored addressing youth issues in the Micronesian and Pacific Islander populations. These trainings resulted in further activities addressing the same issues being planned for the next fiscal year. 2. Meet quarterly with the Hawaii County Police Department to discuss joint initiatives, policies, and procedures to improve investigations and prosecutions. We have held four Police/Prosecutor meetings to discuss issues and status of ongoing projects. Numerous other meetings have been held with police for briefings, conferrals on specific cases, and on other specific topics. 3. Meet monthly with the police, courts, Children's Justice Center, Sexual Assault Nurse Examiners (SANE), Department of Health, service providers and others to improve handling of domestic violence, child abuse and sexual assault cases. Staff participated in regular meetings of the Statewide Coalition Against Domestic Violence, Big Island Coalition Against Physical and Sexual Abuse (BICAPSA), Children's Justice Center Advisory Committee, Child Welfare Services Advisory Committee, Family Violence Interagency Committee, Domestic Violence Fatality Review, Child Death Review, East Hawaii Coalition for the Prevention of Child Abuse and Neglect, Hawaii Justice Reinvestment Initiative, Big Island Criminal Justice Task Force, SAVIN Governance Committee, Visitor Aloha Society of Hawaii, UHH Coordinated Response Team, and Hawaii Coalition Against Human Trafficking. 4. Meet quarterly with Hawaii criminal justice agencies to discuss appropriate interventions and consequences for offenders. Final Status Report on Program Objectives for FY 2013-14 PROSECUTING ATTORNEY GENERAL PROSECUTION Staff participated in numerous statewide and island -wide committees which include -- Law Enforcement Coalition (LEC), Hawaii Prosecuting Attorney's Association (HPAA), State Highway Safety Planning, Western Community Policing Center State Advisory Committee, Big Island Drug Court, Gang Task Force, Big Island Criminal Justice Task Force, Mental Health Diversion Task Force, WSIN (Western States Intelligence Network), HIDTA (High Intensity Drug Trafficking Area), Internet Crimes Against Children Task Force (ICAC), HiTec — Hawai`i Technology Crime Task Force, and Visitor Aloha Society of Hawaii (VASH). Although not quarterly, staff also met with agencies: Big Island Drug Court Planning Team, Chronic Homelessness Intervention and Rehabilitation Project, West Hawaii Going Home Coalition, Big Island Criminal Justice Task Force, Children's Justice Center Interagency Committee, and West Hawaii Child Welfare System Interagency committee. Community initiatives to promote crime prevention and intervention and other efforts: 1. Support juvenile delinquency prevention and intervention initiatives. We hosted training by an expert in child sexual assault psychology for prosecutors, investigators and child welfare workers. We participated in panel discussions and regular meetings on sexually reactive children to prevent criminalization of normal behavior and help recognize appropriate response. Several deputies volunteered with the Judiciary's Courts in the Community events in Hilo and Kona. Volunteer deputies taught students about the case and Supreme Court procedure so that students could have a meaningful experience observing an oral argument. Over 900 students attended the two oral arguments. We continue our work with the Big Island Juvenile Intake and Assessment Center (BIJIAC) pilot project to better coordinate service delivery to youth and their families. We are in the second of three years in our Hawaii Teen Outreach Project® (TOP®) with clubs at the Youth Challenge Academy, Boys and Girls Club of the Big Island and Goodwill Industries. Four trainings were delivered to certify more facilitators who are interested in leading a TOP club in their community. Our Juvenile Accountability Block Grant supported youth on probation and their families to help youth successfully complete the terms and conditions of their probation. 2. Support domestic and family violence prevention and intervention initiatives. The domestic violence strategic plan implementation grant ended. Without grant funds we continue to facilitate the Family Violence Interagency Committee in East and West Hawaii. Focus is to increase awareness and improve response for victims and hold offenders accountable for their actions. Final Status Report on Program Objectives for FY 2013-14 4 PROSECUTING ATTORNEY GENERAL PROSECUTION 3. Support neighborhood watch and other community based crime prevention and education initiatives. We worked with Community Policing Officers, neighborhood watch groups, the Chronic Homelessness Intervention and Rehabilitation Project and other agencies to address community problems, trespass issues, park safety, nuisance abatement, landlord issues, and traffic safety issues. We are also actively involved with the Big Island Multi -Agency Committee on 704 (mental health and homeless issues) for both East and West Hawaii. The purpose of the Committee is to standardize the criminal procedures and court orders in the Third Circuit. 4. Coordinate two training/educational workshops to promote crime prevention and early intervention initiatives. A walk and vigil was coordinated to remember the victims of domestic violence and promote non-violence. The staff coordinated a youth summit in September that was conducted with 46 youth attending to learn positive youth development. Facilitated the Veterans' Benefits and Claims workshop that was well attended by veterans, their families and providers. A second workshop is being planned for Fall 2014. 5. Support the Committee on the Status of Women, formerly under the Mayor's Office. The Office of the Prosecuting Attorney supported the Committee on the Status of Women with assistance in meeting facilitation and fiscal transactions. Final Status Report on Program Objectives for FY 2013-14 PROSECUTING ATTORNEY COMMITTEE ON THE STATUS OF WOMEN 1. Sponsor and coordinate an island -wide essay contest to increase awareness among students on the accomplishments of women in Hawaii County for Women's History Month. The committee completed planning and preparation to sponsor the Real Women Creative Writing Competition where essays were solicited from public, charter, private and immersion school students in grades 5th through 12th. The awards luncheon was held in March 2014 to honor awardees, their parents, and the participating teachers from middle and high schools from throughout the island. 2. Coordinate mentorship opportunities for young women. The Committee is part of the Hawaii Island Women's Leadership forum and works in partnership to provide coordination for young women to be mentored. 3. Participate in at least one community event during Women's Health Month. The Committee co-sponsored a "Ladies' Night Out" in September 2013. 4. Continue to promote equal pay awareness for women. The committee partnered with the State Commission on the Status of Women to work on plans to promote awareness of equal pay and voter registration for women. A publicity campaign was completed to increase the public's awareness of equal pay for women issues. 5. Continue to promote Teen Dating Violence Prevention/Education. In April 2014 Dr. Jill Murray, nationally renowned expert on Teen Dating Violence and Awareness was brought to the Big Island. She visited several schools island -wide and held two community events in Hilo and Kona. 6. Participate in local and/or off -island meetings by sending at least one representative to a statewide conference. The purpose of which will be to share information with the committee members on current programs, legislation or issues that affect the status of women. Traditionally, a member attended the Governor's Women's Leadership Conference. No one from the Committee attended this year. One committee member did attend the University of Hawaii — Manoa "Status of Women" conference in November 2013. Final Status Report on Program Objectives for FY 2013-14 PROSECUTING ATTORNEY COMMITTEE ON THE STATUS OF WOMEN 7. Continue to annually update and make available on the County website the Urgent Services Directory for Families. The Urgent Services Directory for Families has been updated. The committee facilitated the printing and distribution of the "Urgent Services Directory for Families". 8. Hold rotating monthly meetings in East Hawaii, North Hawaii and West Hawaii to better allow participation from the public. The Committee has met twelve times, rotating locations between East Hawaii, North Hawaii and West Hawaii. Final Status Report on Program Objectives for FY 2013-14 P U B-- -) L I C WO R K, Sa' PUBLIC WORKS ADMINISTRATION 1. Ensure core functions are accomplished within budget 90% of the time as measured by monthly financial reports. Core functions accomplished within budget 100% of the time for the first half of FY 2014-2015. 2. Reduce by 10% claims due to industrial accidents. To achieve this, educate personnel through training programs for personal and operational safety. As of December 31, 2014 our total accident count is 12. Our goal for the year was 26. 3. Encourage at least one third of the total departmental employees to participate in safety related training per year. As of December 31, 2014, 179 employees have received safety related training or 53% of the total employees in the department. This is already more than our one half of total employees goal. 4. Improve customer service to the public by training all employees in customer service skills. Schedule mandatory customer service training for all employees to include at least one module per year. As of December 31, 2015, 12 employees attended customer service training. 5. Comply with the National Bridge Inspection (NBI) and other Federal, State, and County of Hawaii bridge inspection regulations including preparation and submission of bridge reports, by conducting 127 of the bridge inspections every two years as they are due. Performed 17 bridge inspections between July 1, 2014 and December 31, 2014. Data and information collected during inspection was incorporated into each bridge report, prepared by DPW and transmitted to the State DOT/Highways Division/Bridge Section. The bridge inspections were performed in full compliance with National Bridge Inspection Standards (NBIS) procedures and regulations promulgated by FHWA. Six Month Progress Report on Program Objectives for FY 2014-15 PUBLIC WORKS ADMINISTRATION 6. Performing bridge repair and maintenance projects on at least 4 bridges that have been identified as requiring timely action due to deterioration, deficiencies, and defects. Carry out bridge replacements and/or rehabilitations, as well as scour analysis countermeasure implementation as needed. This includes implementing the planning, design, construction management, and permitting processes of an average of 3 to 5 per year, depending on the severity and complexity of the repair work and available resources that needs to be done. On-going preparation of bridge repair drawings and specifications, including structural engineering calculations and plans of action for nine bridges island - wide. Production targets were not met to some extent due to Hurricane Iselle repair projects requiring immediate attention. Six Month Progress Report on Program Objectives for FY 2014-15 PUBLIC WORKS BUILDING Process first round permit / plan review application submissions within 20 calendar days The building division did not achieve the initiative of processing first round permit / plan review application submissions within 20 calendar days as a result of primarily insufficient plan review personnel due to absences/vacancies, sustained increased level in permit submissions and submissions of improperly prepared plans. Records indicated that of the 4,797 building permits processed during FY 2013-14, 3,266 (68.1%) were issued after 1St round submission review meaning 1,531 (31.9%) were returned for correction and required resubmission. Records also indicated that of the 3,266 1St round submissions, 1,441 (44.1%) were processed within 14 days, 869 (26.60%) required 14 and 28 days to process, 376 (11.5%) required 28 — 42 days to process, and 580 (17.7%) required more than 42 days to process. In particular, insufficient building plan review personnel and sustained increase level in permit applications contributed to the division's inability to effectively process permits and review plans within the consistent timeframe of 20 calendar days. Improperly prepared plan submissions are especially burdensome as they literally require duplication, triplication, etc. of staff effort for each resubmission. In example, the 4,797 building permits issued required 6,829 plan reviews or 2,032 additional plan reviews due to improperly prepared plan submissions. Additional plan review personnel are needed to accomplish this program initiative. Despite providing and continuously updating instructional guidelines/checklists and utilizing opportunities for conducting training on preparing plan submissions, the volume of improperly prepared plan submissions remained elevated. Alternative measures to reduce the number of improperly prepared plans will need further consideration. Adding an electronic plan review module will further contribute toward reducing the time it takes to process a permit by eliminating the physical routing of plans and enabling agencies remote desktop and simultaneous review capabilities. 2. Provide inspection services within 48 -hours of contractor request. The building division did not achieve the initiative of providing inspection services within 48 -hours of contract request. Currently, inspection schedules were varied one, two, three or five time(s) per week in reflection of the geographic area construction activity. Insufficient inspection personnel contributed to the division's inability to consistently provide inspection services within the 48-hour initiative. Complaint/violation investigation and resolution Six Month Progress Report on Program Objectives for FY 2014-15 PUBLIC WORKS BUILDING are particularly impacted for same attributes. Adding inspection personnel are needed to accomplish this program initiative. Schedule and complete 90% of routine (non-critical) maintenance and repair requests within 30 calendar days of receipt of request. Maintenance personnel did not achieve the 90% goal due to a large priority renovation project that consumed maintenance personnel for first four months of fiscal year 2013 - 14. Of the 1,248 maintenance and repair work request, 1,161 (85%) are completed within a week or less. The remaining work requests were typically deferred due to equipment/materials/supplies availability and procurement time required. 4. Improve the processing of building, electrical, plumbing and sign permits, and the public's access to information. On September 28, 2012, the building division launched the phase-in of its new permit software (Magnet) that has evidence permit processing and public access to information were improved. Features such as on-line application, web portal permit status review, on-line payment have been implemented. Features such as contractor accounts, historic data migration, real property data links, permit placard issuance by email and a host of other features are still scheduled to be implemented. Work continues on features that will improve the processing of permits. Six Month Progress Report on Program Objectives for FY 2014-15 4 PUBLIC WORKS ENGINEERING 1. Participate in the State/FHWA Statewide Transportation Improvement Program (STIP). Completed construction of the $9.8 million Kaiminani Drive Reconstruction Phase I Project. The $12 million Kamehameha Avenue Reconstruction Project and the $16.9 million Kaiminani Drive Reconstruction Phase II Project is being constructed. The $5 million Manono Street Improvement Project will begin construction in January 2015. Working on the design for the Kawailani/Iwalani Intersection Improvement Project and the AIN Drive Culvert Replacement Project. Working on the planning phase for the Kuakini Highway Phase 2 Project, Upper Waianuenue Ave Improvement Project and Mamalahoa Highway (Waimea) Widening Project. 2. Complete County CIP drainage and Roadway projects in a timely manner. Some projects have fallen behind schedule due to manpower shortages resulting from unfunded vacancies. Currently, we do not have an adequate engineering, drafting and inspection staff causing project delays and a shift toward consultant design contracts. Completed construction of the Analio Culvert Replacement Project, Ponahawai Resurfacing project, Ka`ala`ala Gulch Culvert Repair Project, and the Ka`alaiki Road Ford Repair Project. On-going construction projects include the La`aloa Avenue Extension Project and the Mamalahoa Bypass project. The Kapi`olani Street Extension has been awarded. On-going planning and design projects include South Kona Drainage Improvement Project, Kilauea-Keawe Street Resurfacing Project, Kamehameha Avenue Reconstruction Phase II, Mamalahoa Highway (Waimea) Improvements, Nani Kailua Extension,, AIN Drive Shoulder Improvements,, Komohana Street Reconstruction, Henry Street Reconstruction and Lako Street Extension. 3. Prepare parcel maps in three months and process subdivision applications in three months. Achieved goal. 4. Provide in-house construction management for all projects. Goal not achieved due to unfunded vacancies and the volume of projects in construction. We have one inspector on contract. 5. Respond to or process 80% of all time -sensitive documents, such as subdivision, change of zone, and variance applications, by stipulated deadlines. Six Month Progress Report on Program Objectives for FY 2014-15 PUBLIC WORKS ENGINEERING Achieved goal at 85%. 6. Respond to or process 70% of all materials that do not have a stipulated deadline, such as construction and grading plans, complaints, and environmental matters within two weeks. Achieved goal at 70%. 7. Provide same day service for 75% of all permits issued by the Division, including building permits. Achieved goal at 75%. Six Month Progress Report on Program Objectives for FY 2014-15 PUBLIC WORKS AUTOMOTIVE 1. Support the various County departments/agencies island -wide with repair, maintenance and welding services, and by performing at least 90% of these services by staff (versus contract). Received by staff 1,855 work orders, of which 1,754 were completed, or 94.0%. Contracted out 101 work orders or 6.0%. 2. Reduce the average monthly repair backlog for the Construction section from previous fiscal year. The backlog for repairs decreased by seven during the period of July 2014 to December 2014. Reduce the average monthly repair backlog for the Automotive section by from previous fiscal year. The backlog for repairs increased by six during the period of July 2014 to December 2014. This increase was due to one Auto Mechanic 1 position being vacant. Six Month Progress Report on Program Objectives for FY 2014-15 PUBLIC WORKS FLOOD CONTROL 1. Continue to conduct semi-annual inspections of flood control system. This goal is currently being met. For July to December 2014, the U.S. Army Corps of Engineers inspected various flood control systems, including those in the district of South Hilo. 2. Continue to maintain flood control systems. a. Prevent deterioration of structures by repairing within six months. b. Clear debris such as mud, rocks, branches, etc. from channel within three months. c. Control weed and brush growth by using herbicides and mowing quarterly This goal is currently being met. For July to December 2014, we continued the maintenance and repair work of various flood control systems, including those in the districts of South Hilo, North Hilo/Hamakua, North/South Kohala, North/South Kona and Ka'u. Work also included maintenance work at the Pu`ukapu Watershed in Waimea. Six Month Progress Report on Program Objectives for FY 2014-15 PUBLIC WORKS ADMINISTRATION 1. Ensure core functions are accomplished within budget 90% of the time as measured by monthly financial reports. Core functions accomplished within budget 100% of the time for FY 2013-14. 2. Reduce by 10% claims due to industrial accidents. To achieve this, educate personnel through training programs for personal and operational safety. Our claims increased by 1.12% from FY 2012-13. For FY 2013-14 our total accident count is 29. 3. Encourage at least one third of the total departmental employees to participate in safety related training per year. For FY 2013-14,226 employees have received safety related training or 67% of the total employees in the department. 4. Improve customer service to the public by training all employees in customer service skills. Schedule mandatory customer service training for all employees to include at least one module per year. For FY 2013-14, 37 employees attended customer service skills training offered by the Department of Human Resources. 15 employees attended customer service related webinars also offered by the Department of Human Resources. 5. Through Public Outreach earn 398 points offering property owners outside Zone "X", a 10 percent National flood insurance discount. Hawaii County voluntarily participates in FEMA's Community Rating System, earning points that exceed the minimum requirements for flood protection through floodplain management and outreach. For the fifth straight year, we earned enough points completing various outreach programs to earn a 10 percent discount for flood insurance premiums. Final Status Report on Program Objectives for FY 2013-14 PUBLIC WORKS ADMINISTRATION 6. Comply with the National Bridge Inspection (NBI) and other Federal, State, and County of Hawaii bridge inspection regulations including preparation and submission of bridge reports, by conducting 127 of the bridge inspections every two years as they are due. Performed 94 bridge inspections between July 1, 2013 and June 30, 2014. Bridge repair and maintenance projects completed on nine bridges that have been identified as requiring timely action due to deterioration, deficiencies, and defects. We carry out bridge replacements and/or rehabilitations, as well as scour analysis countermeasure implementation as needed. This includes implementing the planning, design, construction management, and permitting processes of an average of three to five per year, depending on the severity and complexity of the repair work and available resources that needs to be done. Final Status Report on Program Objectives for FY 2013-14 2 PUBLIC WORKS BUILDING 1. Process building permits on a regular basis and complete the plan review of 90% of residential permits within 20 calendar days. The building division did not achieve the initiative of processing first round permit / plan review application submissions within 20 calendar days as a result of primarily insufficient plan review personnel due to absences/vacancies, sustained increase in permit submissions during first six months of FY 2013 - 14 and submissions of improperly prepared plans. Records indicated that of the 10,201 first Round permit applications evaluated for this purpose, 6,388 (62.6%) were processed and issued within 14 days, 2,086 (20.4%) were process and issued between 14 — 28 days, 737 (7.2%) were processed between 28 — 42 days, and 990 (9.7%) required more than 42 days to process and issue. Building plan reviews has taken longer to process than that of electrical and plumbing plans. This is primarily attributed to having insufficient building plan review staff and a high volume of improperly prepared building plan documents (31.9% or 1,519 of 4,760 building plans) that were returned for amendment. Improperly prepared plan submissions are especially burdensome as they literally require duplication of staff effort for each resubmission. Additional plan review personnel are needed to accomplish this program initiative. Despite providing instructional guidelines/checklists and training on preparing plan submissions, the volume of improperly prepared plan submissions remained elevated. Adding an electronic plan module will enable electronic processing of plans and further reduce the time it takes to process a permit by eliminating the physical routing of plans and enabling agencies remote desktop and simultaneous review capabilities. 2. Complete 90% of requested inspections within 2 working days. The building division did not achieve the initiative of providing inspection services within 48 -hours of contract request. Currently, inspection schedules were varied one, two, three or five time(s) per week in reflection of the geographic area construction activity. Insufficient inspection personnel contributed to the division's inability to consistently provide inspection services within the 48-hour initiative. Complaint/violation investigation and resolution are particularly impacted for same attributes. Adding inspection personnel are needed to accomplish this program initiative. Final Status Report on Program Objectives for FY 2013-14 PUBLIC WORKS BUILDING 3. Schedule and complete 90% of routine (non-critical) maintenance and repair requests within 30 calendar days of receipt of request. Repair and Maintenance Section personnel did not achieve the 90% goal due priority renovation projects and deferrals while awaiting materials, parts and assistance by others. 1,188 work requests were received of which approximately 85% were completed within 30 calendar days. 4. Improve processing of building, electrical, plumbing and sign permits, and the public's access to information. On September 28, 2012, the building division launched the phase-in of its new permit software (Magnet) that has evidence permit processing and public access to information were improved. Work continues on features that will improve the processing of permits. Final Status Report on Program Objectives for FY 2013-14 PUBLIC WORKS ENGINEERING 1. Participate in the State/FHWA Statewide Transportation Improvement Program (STIP). Completed construction of the $6.4 million Reed's Island Bridge Project. The $12 million Kamehameha Avenue Reconstruction Project and the $9.8 million Kaiminani Drive Reconstruction Phase I Project is being constructed. The $9.8 million Kaiminani Drive Reconstruction Phase II Project has been awarded. Working on the design for the Kawailani/`Iwalani Intersection Improvement Project and the Manono Street Improvement Project. Working on the planning phase for the AIN Drive Culvert Replacement, Kuakini Highway Phase 2, Upper Waianuenue Ave Improvement Project and Mamalahoa Highway (Waimea) Widening Project. 2. Complete County CIP drainage and Roadway projects in a timely manner. Some projects have fallen behind schedule due to manpower shortages resulting from unfunded vacancies. Currently, we do not have an adequate engineering, drafting and inspection staff causing project delays and a shift toward consultant design contracts. Completed construction of the Emergency Pohakea Mauka Culvert Repair project, Kilauea Avenue Resurfacing, Phase 2 project, and the Saddle Road MP 9.4 Repair project. On-going construction projects include the La`aloa Avenue Extension Project. The Mamalahoa Bypass project, Ponahawai Resurfacing and the Analio Culvert Repair project has been awarded. On-going planning and design projects include Kamehameha Avenue Reconstruction Phase II, Mamalahoa Highway (Waimea) Improvements, Nani Kailua Extension, Kapi`olani Street Extension, Alii Drive Shoulder Improvements, Komohana Street Reconstruction, Henry Street Reconstruction and Lako Street Extension. 3. Prepare parcel maps in three months and process subdivision applications in three months. Achieved goal. Prepared parcel maps for project acquisition and road encroachments within the 3 month goal, but have been held up by delays in project commencement, as well as slow response time from complainant property owners. Prepared easement maps for construction projects within 3 month goal. 4. Provide in-house construction management for all projects. Goal not achieved due to unfunded vacancies and the volume of projects in construction. We have one inspector on contract. Final Status Report on Program Objectives for FY 2013-14 PUBLIC WORKS ENGINEERING 5. Respond to or process 80% of all time -sensitive documents, such as subdivision, change of zone, and variance applications, by stipulated deadlines. Achieved goal at 85%. 6. Respond to or process 70% of all materials that do not have a stipulated deadline, such as construction and grading plans, complaints, and environmental matters within two weeks. Achieved goal at 70%. 7. Provide same day service for 75% of all permits issued by the Division, including building permits. Achieved goal at 75%. Final Status Report on Program Objectives for FY 2013-14 PUBLIC WORKS AUTOMOTIVE 1. Support the various County departments/agencies island -wide with repair, maintenance and welding services, and by performing at least 90% of these services by staff (versus contract). Received by staff 3,994 work orders, of which 3,790 were completed, or 94.9%. Contracted out 204 work orders or 5.1%. 2. Reduce the average monthly repair backlog for the Construction section from previous fiscal year. The average monthly backlog for repairs, as compared to FY 2012-13, increased by 5 to 43, during the period of July 2013 to June 2014, due to the increased number of construction equipment work orders received. 3. Reduce the average monthly repair backlog for the Automotive section by from previous fiscal year. The backlog for repairs, as compared to FY 2012-13, decreased by 2 to 18 during the period July 2013 to June 2014, which the average monthly backlog was 20. Final Status Report on Program Objectives for FY 2013-14 7 PUBLIC WORKS FLOOD CONTROL 1. Continue to conduct semi-annual inspections of flood control system. This goal is currently being met. During fiscal year 2013-14, the U.S. Army Corps of Engineers inspected various flood control systems, including those in the district of South Hilo. 2. Continue to maintain flood control systems. a. Prevent deterioration of structures by repairing within six months. b. Clear debris such as mud, rocks, branches, etc. from channel within three months. c. Control weed and brush growth by using herbicides and mowing quarterly. This goal is currently being met. During fiscal year 2013-14, we continued the maintenance and repair work of various flood control systems, including those in the districts of South Hilo, North Hilo/Hamakua, North/South Kohala, North/South Kona and Ka`u. Work also included maintenance work at the Pu`ukapu Watershed in Waimea. Final Status Report on Program Objectives for FY 2013-14 ,L � 2 R E SS E A R C H & D E V - E -1 -'� - L - � 0 P M E Nf T RESEARCH & DEVELOPMENT AGRICULTURE 1. Advocate for at least two infrastructure improvement projects to aid new and existing farm operations in the State's biennium budget by June 2015. No information to report at this time. 2. Support value added, post-harvest processing projects to add value and variety to Hawaii County's agricultural produce by June 2015. • Kamuela Vacuum Cooling Plant: The Kohala Center is serving as a consultant to assist with an energy assessment and a food safety certification audit for this facility. • Hawai`i Cattle Producers: A study was undertaken on value-added options for cull cow and bull meat. • Hamakua Harvest: Assistance provided to complete the design for a farmers market and prepare for a Special Permit Application to support their plans. • Malama O Puna: Conversion of home in Pahoa into a commercial kitchen; funds assisted in drawings to be stamped for permitting, and to prepare website. NOTE: Due to lava flow, all work has been put on hold. 3. Develop and support opportunities to expand the market for Hawaii Island products and facilitate private -public partnerships for extension programs, agricultural research and infrastructure a. Support at least three projects promoting agricultural products by June 2015. Awarded funds to six industry groups to assist agriculture promotion programs including papaya, orchids, flower growers, tropical fruits and foliage. b. Support at least two agriculture research projects that have strong industry based support and three agriculture extension programs to support the development of farmer skills and business management by June 2015. Evaluation of Native Hawaiian Plants for the Ornamental Industry: A project by UH Manoa, College of Tropical Agriculture and Human Resources (CTAHR) is utilizing valuable Hawaiian plants to diversify the product line and minimize accidental introduction of invasive species. Six Month Progress Report on Program Objectives for FY 2014-15 RESEARCH & DEVELOPMENT AGRICULTURE • Innovative Agricultural Research on Olive Oil Production in Hawai `i: A research project by UH Manoa, College of Tropical Agriculture and Human Resources (CTAHR) on olive oil production at different elevations, the environmental effects on flowering and fruit set, and evaluation of the quality of oil pressed from different varieties. • On Farm Plant Nurseries as a Technique for Improving the Market Characteristics of Sweet Potato in Hawaii: A project by UH Manoa, College of Tropical Agriculture and Human Resources (CTAHR), where farmers will be selecting uniform, high value root characteristics from sweet potato to produce on their own nursery. Growers will be able to maintain desired cultivars, reduce genetic deterioration in their fields, and economically introduce new varieties into farm operation. • Enabling Hawai `i Island to become an International Supplier of Oyster Seed: A research project by the University of Hawaii at Hilo on oyster seed production and cultivation; with potential for Hawaii being a major supplier of oyster seed and spat to the West Coast and foreign countries' nurseries. Research has been slowed by budget constraints, however project expected to be done by June, 2015. • The Kohala Center: Ku i ka Mana - Beginning Farmer Training Program and the Waimea Hawaiian Homesteaders' Association, Inc.: A project to train new farmers in conventional farming practices and teaching how to run an agricultural business. • Ho`oulu Lahui, Inc. and the Cooperative Extension Service: Training of youth on raising vegetables and poultry using the Natural Farming methodology. • Big Island Resource Conservation and Development Council: A project overseeing the 4-H Youth Development Mission to train youth on raising livestock and calculating the cost of production. Six Month Progress Report on Program Objectives for FY 2014-15 2 RESEARCH & DEVELOPMENT AGRICULTURE Support County participation to two trade shows/trade missions by June 2015. Funds provided to the Hawaii Export Nursery Association, and Hawaii Papaya Industry Association allowed for their participation in several trade shows, showcasing Hawaii agriculture that will be matched by other industry and State/County resources. 4. Support at least one marketing initiative to buy locally grown or value added/post- harvest agriculture -based products. North Kohala Eat Local: Increasing the market for North Kohala produce and value-added products by increasing direct Farm -to -Consumer sales, which is run by the North Kohala Community Resource Center. 5. Develop a system of support to keep the county's agricultural website up to date and useful for a wide range of agricultural interests by December 2014. Collaboration with entities and information sharing on our website is in progress. 6. Participate in discussions related to the agricultural tax exemption program by June 2015. No information to report at this time. Six Month Progress Report on Program Objectives for FY 2014-15 RESEARCH & DEVELOPMENT TOURISM 1. Partner with the Big Island Visitors Bureau and other visitor industry and business associations to implement an annual tourism marketing plan aimed at target visitor markets worldwide by June 2015. The contract with the Big Island Visitor's Bureau (BIVB) commenced on 09/03/14. As of 12/31/14, BIVB is fully staffed and has presented a strong promotions and marketing plan to address all the required areas. Support was provided for the FICP event in November 2014 which hosted 160 qualified meeting planners from the Financial and Insurance markets. This event has the potential to bring in an estimated $1.5M in room, and food & beverage per planner. 2. Support island -wide economic development activities through support of twenty festivals, ongoing tourism activities, and sporting events through the annual HTA CPEP and R&D Supplemental Awards Request for Proposals by June 2015. Monitored eighteen 2014 CPEP contracts and three 2014-15 R&D Supplemental funding contracts during this time period. Conducted five event evaluations and three site visits. 3. Increase communication, interaction, and understanding between stakeholder groups, especially between residents and the visitor industry by June 2015: a) Serve on the Advisory Council creating the new statewide Tourism Strategic Plan and the island -specific Hawaii Island Tourism Strategic Plan. HTA has not confirmed when the Advisory Council will convene to create the new Tourism Strategic Plan (TSP) for the state. b) Serve on advisory councils including: Kona-Kohala Chamber of Commerce's Tourism Task Force and Employment Resource Committee; Big Island Visitors Bureau; the Hawaii Island Visitors Bureau; and the Hawaii Agritourism Association. The former Tourism Specialist resigned during this time period, and a new Tourism Specialist was hired on September 15, 2014. She currently serves on the Big Island Visitor's Bureau, and has outreached to the Hawaii Island Visitors Bureau, Hawaii Agritourism Association, Kona-Kohala Chamber of Commerce and Coast resorts, Hawaii Island Chamber of Commerce, Hilo Hawaiian Hotel, and other industry partners to build relationships and learn about the needs and issues. Six Month Progress Report on Program Objectives for FY 2014-15 4 RESEARCH & DEVELOPMENT TOURISM 4. Maintain and improve the visitor experience on Hawai'i Island by June 2015: a) Support the development of consistent corridor management plans, signage and related activities at our island's four scenic byways. Meet at least once a year with each of the existing byways committees. Outreach made to local Scenic Byway contacts for Mamalahoa Kona Heritage Corridor, Royal Footsteps along the Kona Coast, and Ka`u — the Slopes of Mauna Loa, to identify how County support can continue. b) Encourage new byway applications through service on the Hawaii Department of Transportation's State Scenic Byways Advisory Committee. Coordinate and facilitate meeting with the Hawaii Scenic Byways Coordinator to determine how County could support and encourage new byway applications. C) Attend at least five meetings to support efforts to increase safety for visitors in partnership with Civil Defense, Visitor Aloha Society of Hawaii (VASH), HPD, HFD and the Big Island Visitors Security Association (BIVSA). Attended the VASH Celebration of Aloha event in December, and was invited to join the VASH Board of Directors. d) Support at least two projects to improve the arrival experience at our harbors in partnership with the State Department of Transportation — Harbors Division, Destination Hilo and Destination Kona Coast. Supported three projects: Aloha Pier Greeting Program - Destination Kona Coast; Hilo Gateway and Cultural Program; and Hilo Pier Greeting Program - Destination Hilo/Hilo Hawaii Visitor Industry Association. Six Month Progress Report on Program Objectives for FY 2014-15 RESEARCH & DEVELOPMENT TOURISM 5. Reinforce authentic Hawaiian culture ensuring the foundation of our unique sense of place and appropriate recognition of our host culture by June 2015: a) Share Hawaii Tourism Authority's (HTA) Mae'mae Guide and cultural resources websites with all sponsored programs, festivals and events to ensure Hawaiian place names are correctly spelled and diacritical marks are used appropriately. Ma`ema`e Style Guide is being shared with all contractors and promoted at annual festivals and events seminars, including the State of Hawaii Tourism Conference held August 28-29, 2014. b) Support two Hawaiian cultural events in the development stage to become self- supporting and work with their host nonprofit organizations to build their organizational capacity. Coordinated and facilitated meetings with two community based organizations that are planning Native Hawaiian cultural events in 2015 and 2016, to discuss funding opportunities and organizational assessments. Six Month Progress Report on Program Objectives for FY 2014-15 RESEARCH & DEVELOPMENT BUSINESS DEVELOPMENT Administer the joint State/County Enterprise Zone program and increase business participation by ten (10%) by June 2015. As of December 31, 2014 a total of 84 Hawaii Island businesses participated in the Enterprise Zone Program. 2. Provide funding and/or technical assistance to five organizations for economic development projects by June 2015. • Downtown Improvement Association: Experience Aloha • Hawai `i Business Roundtable: Hawaii Innovation Assets Study • Hawai `i Food Manufacturer's Association: Tokyo International Gift Show • IEG Federal Credit Union: Microenterprise Loans for Businesses • The Kohala Center: Professional Services contract through DBEDT funds on broadband. 3. Partner with or fund four organizations on workforce development initiatives or projects by June 2015. • Astronomy Workforce Pipeline Program: Collaborating in working toward creating additional employment opportunities in the Astronomy industry. • Science and Tech Working Group: Continuing discussions on having local, high school students become familiar with the University of Hawaii at Hilo campus, aka the Science Factory Project. • American Culinary Federation Program: A successful program which provides support, scholarships, mentorship and opportunities in the development of future chefs for food establishments, especially in the Kona area. 4. Provide funding or technical assistance to three organizations to build Hawai' i Island's science and tech sector, including research, education and STEM (Science, Technology, Engineering, and Mathematics) careers by June 2015. • University of Hawai `i at Hilo: Science Factory • HCEOC: Science and Tech Business Development Project 5. Continue the student career preparedness program by identifying job opportunities within the local technology industries and businesses by June 2015. • Astronomy Workforce Pipeline Program: Working with Jim Kennedy in collaboration with a working group from the Astronomy community and Hawaii Community College to restructure some Electronics and Computer Software programs to more closely train future workers for current positions. Six Month Progress Report on Program Objectives for FY 2014-15 RESEARCH & DEVELOPMENT BUSINESS DEVELOPMENT Astronomy Workforce Pipeline Program: Collaborating with the University of Hawaii at Hilo to develop and offer an Applied Engineering Program. Aeronautical Training Center: Continued assistance with the University of Hawaii at Hilo and the Hawaii Community College in developing this educational center in Hilo. 6. Participate in the planning of one project to support business providing goods and/or services to the Science and Technology community by June 2015. A study was conducted for the TMT Astronomy Working Group to identify the types of jobs and services the Astronomy industry would need and be willing to purchase from Hawaii Island businesses. Two focus group sessions were held to explore and encourage businesses to begin to provide goods and/or services to the Astronomy industry. Six Month Progress Report on Program Objectives for FY 2014-15 RESEARCH & DEVELOPMENT ENERGY 1. Coordinate with Department of Public Works to determine most appropriate areas for solar rooftop applications. Develop a master Request for Proposals (RFP) for solar rooftop projects for Hawai'i County by June 2015. Memorandum from Energy Program was sent out by Deputy Managing Director requesting information from all departments for solar rooftop applicability. Fire, Police and Civil Defense have provided information; other departments will be visited personally to discuss opportunity. A Request for Proposal is being written concurrently with the information collected so far. 2. Research centralized energy monitoring system to coordinate large energy use county facilities by June 2015. Reviewed several Energy Monitoring Systems to see what the cost and effectiveness of those products would be for the County of Hawaii. Most Energy Monitoring Systems require a long-term contract involving procurement concerns. It appears to be more efficient to include the Energy Monitoring System with the Request for Proposals for solar rooftop applications. 3. Provide support to the Department of Water Supply for implementation/construction of Lalamilo Wind Farm project by June 2015. Continues to consult with the Department of Water Supply on this project, with significant milestones anticipated to be completed by mid- 2015, such as: • Financing of 3.0 MWs — 5 Vesta Turbines by Site Constructors; • Negotiation of Long -Term Lease with Department of Land and Natural Resources; and • Delivery of the Accelerated Interconnect Reliability Study. 4. Continue support of the County of Hawai'i's Energy Sustainability Plan and 5 -Year Roadmap by obtaining the following by June 2015: o Assist in the development of a fleet management system Working with the Mayor's Energy Advisory Commission — Transportation Committee to pilot a Telemetry System to help with Fleet Management. Presentations were conducted by several groups and budget for the Fleet Management Program was given to the Mayor for review and approval. Six Month Progress Report on Program Objectives for FY 2014-15 RESEARCH & DEVELOPMENT ENERGY o Initiate two renewable and two transportation projects (1) A Transportation Fuels Request for Bids was modified to accept biodiesel at County facility pumping stations for use in our Mass Transit and other Diesel vehicles. (2) Continued collaboration between the Transportation Committee and HCEOC to determine if more routes can be developed to service a wider range of island residents. o Facilitate and/or implement one clean fuel pilot project Working with Hawaii Natural Energy Institute, Natural Energy Laboratory of Hawaii Authority, and Blue Planet to site the first Hydrogen Fueling Stations on the Island of Hawaii. 5. Facilitate two projects in research, development and deployment by June 2015. (1) Memorandum of Understanding with NELHA, HELCO and County to deploy storage systems to the NELHA Compound for testing and verification; and (2) County working with NELHA and Friends of NELHA on research, development and deployment of educational displays at the NELHA Gateway facility. 6. Coordinate with Hawai'i Energy to initiate two residential energy efficiency projects to ensure fair island -equity metric by June 2015. (1) Hawaii Energy is working with the Mayor's Energy Advisory Commission, Community, Outreach and Education Committee, to ensure hard -to -reach, low- income residents are aware of funds available through Energy Efficiency rebates and other programs, and that such are deployed to these residents most in need. (2) At the request of County of Hawaii, Hawaii Energy is also working with the University of Hawaii at Hilo to develop an Energy Education program within its Sustainability Program. Six Month Progress Report on Program Objectives for FY 2014-15 10 RESEARCH & DEVELOPMENT HAWAII COUNTY RESOURCE CENTER Information Resources Program Provide at least twenty statistical information requests to key partners in the business community to assist in the improvement of their performance goals by June 2015. Assisted with fifteen requests for information, including providing a detailed zip code income level and demographic statistics for the Energy Program's PUC Docket analysis, and updating the Monthly Statistics for 2013-2014, which is posted online. 2. Continue to collect statistical information for future County of Hawaii Data Book. Statistical data collection is continuing. An Information Resources page was inserted into the department's County webpage that contains links to useful data such as the State Data Book. 3. Acquire and maintain research and resource materials pertinent to county needs by June 2015. Continue to acquire materials and information. 4. Classify and catalog library materials to maintain the Online Library Application (OLA) database. Continue to work with Department of Information Technology with the conversion of the library system by June 2015. Articles acquired and in file to index. 5. Provide research assistance to fulfill the data requirements of grant proposals averaging at least ten requests per month by June 2015. In addition to providing on average, eight requests per month, additional specific data and narratives were compiled and provided for the following requests: • County's FEMA appeal following Hurricane Iselle • The Kohala Center's successful $2,000,000 U.S. Department of Commerce Economic Development Administration grant application. Six Month Progress Report on Program Objectives for FY 2014-15 11 RESEARCH & DEVELOPMENT HAWAI' I COUNTY RESOURCE CENTER Community Building Program 1. Support and connect Hawai'i Island's healthcare industry through partnerships, communication and education. a) Increase cross -sector communication: o Convene, support, and participate in at least 12 working group meetings of county, state, public and private healthcare and social service organizations for information sharing, collaborative problem solving, and delivery integration by June 2015. During the first six months of Fiscal Year 2014-2015 there were seventeen working group meetings centered on the following subject areas: • Behavioral health/primary care integration: A Behavioral Health Services Gap Analysis was conducted in collaboration with Hilo Medical Center Administration, Hilo Medical Center Psychiatric Services, and the Hawaii Island Healthcare Alliance. The new Primary Care Training Program was selected to design an integrated primary care -behavioral health program. • Homelessness and co-occurring disorders: Participates in monthly East Hawaii Homeless Task Force meetings in response to Downtown Hilo resident and business owner complaints. • SNAP/EBT: Convened a cross -sector group with members from Department of Health SNAP -ED and Health Education, Rural Health, The Food Basket, The Kohala Center, CTAHR, and Hope Services to expand SNAP outreach with the primary goal to increase SNAP usage. • Community Health: Participates in Community First initiatives to educate the public about taking personal responsibility for one's own health and healthcare. Most recently Community First promoted the "Hawai`i Island Well -Being Challenge". • Substance use during pregnancy: Working with the Department of Health Maternal and Child Support Services (Hawai`i District); BISAC, Lokahi and other agencies to develop outreach materials informing women of the affects that using alcohol and drugs during pregnancy has on an infant and throughout the child's life into adulthood. • Coordinated community engagement: Collaborating with the HHSC East Hawaii Regional Board of Directors to develop a community outreach program to highlight Hilo Medical Center's role in the community and provide healthcare related education. Six Month Progress Report on Program Objectives for FY 2014-15 12 RESEARCH & DEVELOPMENT HAWAII COUNTY RESOURCE CENTER b) Increase awareness and/or access to healthcare services: o Develop, promote and support public-private efforts, to increase access to healthcare by providing technical assistance to at least four programs by June 2015. • Five Mountains Hawai `i - Kipuka o ke Ola Physician Recruitment Project: Funding provided to onboard a new primary care physician with a specialty in child psychiatry in its Waimea office. • Hilo Medical Center Foundation: Funding provided for public outreach initiatives to highlight the high quality care by our local healthcare system and to promote "buying local" for routine, elective medical procedures. • Medical Home Initiative: Two concurrent projects are underway to implement one of the three recommendations made by the Mayor's Healthcare Sustainability Task Force; an initiative to measure and map the provider shortage, conduct public outreach on the importance of a medical home, and support provider recruitment efforts. • Hawai`i Island Healthcare Alliance and the Ka`a Rural Health Community Association: Providing organizational and technical assistance in various areas of need. 2. Encourage the development of Sustainable Communities a. Fund two community development projects by June 2015. Efforts continue to source and/or develop community development projects. b. Coordinate with at least five county and state agencies and community-based and private sector organizations to facilitate the implementation of various community plans by June 2015. Collaboration ongoing with various agencies and organizations. c. Fund one green economic development project by June 2015. • The Hawai `i Forest Institute - Mahalo `Aina Hawai `i Public Radio Educational Radio Series: Funding provided for this series that will educate the public on forest preservation, watershed protection, and the forest industry's career path opportunities. • The Hawaii Green Growth Initiative: Funded project on its continued work in green growth measures development and to conduct a three-day program on Hawaii Island in November 2014. Six Month Progress Report on Program Objectives for FY 2014-15 13 RESEARCH & DEVELOPMENT HAWAII COUNTY RESOURCE CENTER d. Coordinate with at least five county and state agencies and community-based and private sector organizations to promote sustainable strategies by June 2015. This department participates in Hawai `i Green Growth Measures Meetings. Partners in this initiative include: NOAA; Hawaii Green Growth & Global Island Partnership; UH Manoa; DLNR; Ulupono; Hau`oli Mau Loa Foundation; Kokua Hawaii Foundation; Malama Maunalua; National Tropical Botanical Garden; Coordinating Group on Alien Pest Species; Pacific Islands Climate Change Cooperative; Harold K.L. Castle Foundation; Department of Health; Office of the Deputy Assistant Secretary for the Army; Kyo-ya; Hawai`i Fish Trust; Blue Planet Foundation; Hawaii Invasive Species Council; World Conservation Congress 2016; Office of Hawaiian Affairs; Department of Agriculture; Hawaiian Electric Company; Sustain Hawaii; Sustainability Partners, Inc.; Slow Food Hawaii; Hawaii Conservation Alliance; College of Tropical Agriculture and Human Resources; The Nature Conservancy; DBEDT Office of Planning; Polynesian Voyaging Society; Hawaii Presidential Center; Malama Hawaii; Hawaii Energy Policy Forum; KSBE; Kann Hawaii; Malama Learning Center; Agricultural Leadership Foundation of Hawaii; Enterprise Honolulu; UH Public Policy Center, and The Kohala Center. Six Month Progress Report on Program Objectives for FY 2014-15 14 RESEARCH & DEVELOPMENT FILM 1. Market and promote Hawaii Island internationally as a desirable and cost effective location for filming by June 2015: a. Maintain a comprehensive and up-to-date directory of world-wide film industry contacts and local production resources including the Ohana database contact information on the Film Office website. Maintenance on the directory continues, adding in new members of the `ohana and updating contact info on existing members. b. Create and deliver a quarterly newsletter, marketing, or communications piece to share production related information to industry database. The Film Office email master list has been compiled, and test email blasts in early December (promoting the Hawaii Island -shot episode of Hawaii Five - 0) have revealed the addresses that need updating or removal. This list maintenance will facilitate the future deployment of an electronic newsletter in the second half of this fiscal year. c. Update photos and other production information on social media platforms. Since upgrading and realigning platforms in early 2014, the Film Office social media presences on Facebook, Instagram, and Twitter have been updated at least twice a week with more frequent updates as warranted. d. Schedule at least two meetings per month with film industry producers or scouts to explore ways to bring additional production to the island. Discussions are ongoing with a number of local and off -island stakeholders for future initiatives. e. Update existing photo albums of local locations and create at least ten (10) new albums of location photos. Location library photos are being updated as specific requests come in from productions. f. Attend at least two events to promote production on Hawai' i Island. Presented at the Hawaiian Media Makers Conference and met with filmmakers at the Hawaii International Film Festival in October in Honolulu to promote production on Hawaii Island. Six Month Progress Report on Program Objectives for FY 2014-15 15 RESEARCH & DEVELOPMENT FILM 2. Collaborate with the Film Offices of the Hawaiian Islands (FOHI), the Hawai'i Film and Entertainment Board (HFEB), the Hawaii International Film Association (HIFA), the Association of Film Commissioners International (AFCI), and Hawaii Island Chambers of Commerce, etc. to: a. Participate in and support legislative efforts to provide support programs and initiatives consistent with the direction outlined and supported by the key statewide industry film groups. Collaborated with the Hawaii Film and Entertainment Board (including the Film Offices of the Hawaiian Islands) to meet with legislators on the opening day of the 2015 Legislative Session to elicit support for the industry and industry -related initiatives. b. Participate in at least two meetings to collaborate with other film offices related to industry marketing and promotional initiatives. Attended a Hawaii Film and Entertainment Board meeting in Honolulu in August, to meet with industry representatives face-to-face on marketing and promotional initiatives. 3. Plan, coordinate or support the following activities by June 2015: a. Support services to 80 productions. From July 1 to December 31, the Film Office permitted and supported 36 productions. Two notable productions that required support were the $6 million Wheel Of Fortune remote at the Hilton Waikoloa Village (20 shows, avg. 12 million viewers), and two days of shooting Hawaii Five -0 at Mauna Loa, Kalapana, and the Hilo Airport worth $350,000 (avg. 9 million viewers). b. Four scouting tours or meetings with location scouts, producers, studio executives, or independent filmmakers. Scouted with Hawaii Five -0 locations department on Mauna Loa and in Puna for an episode that aired in December. c. Four presentations to local high schools or colleges, businesses or community groups to share information about the Film Office and film industry on this island. Presented to community members assembled at the GVS Transmedia Accelerator Showcase in November on the exciting latest developments in the island's industry. Six Month Progress Report on Program Objectives for FY 2014-15 16 RESEARCH & DEVELOPMENT FILM d. Four film festivals, conferences, or trade shows to promote our own location production capabilities and provide network opportunities for filmmakers. In promoting Hawaii Island's production capabilities, the following were attended providing additional networking opportunities: • Hawaiian Media Makers Conference: The inaugural gathering of Native Hawaiian media makers in Honolulu. • Hawai `i International Film Festivals: Both Honolulu and in Hilo at the Palace Theatre • GVS Transmedia Accelerator Showcase: Held in November, which included workshops by Creative Lab and a showcase of accelerator cohort projects. Six Month Progress Report on Program Objectives for FY 2014-15 17 RESEARCH & DEVELOPMENT AGRICULTURE 1. Convene a working group to meet with Hawai'i County and Hawai'i Department of Education food purchasing agent(s) to facilitate the sale of Hawai'i Island grown agricultural products for the school lunch programs by June 2014. Numerous and ongoing discussions between the Kohala Center and the Department of Education has addressed this objective through the School Garden Initiative. The Kohala Center has continued discussions with the Department of Education and is working to have the purchasing of agricultural products broken into smaller parcels to increase access for the smaller growers. A conference to determine avenues for local produce to enter into the State's lunch program is slated for the fall of 2014. Three charter schools have started Farm to School direct purchases and four more are preparing to start a similar program. 2. Review, analyze and revise as needed existing plans for sourcing and distributing food on Hawai'i Island in emergency situations by March 2014. Helped to convene an Agricultural Summit: Enhancing Support Services for Hawaii Island Food Self Reliance at the University of Hawaii at Hilo on August 9, 2013. Three new farmer programs were funded, mainly in rural areas, to . support the production and availability of locally grown produce/food. Met with Civil Defense to discuss food supply in emergency situations. 3. Develop and support opportunities to expand the market for Hawai'i Island products and facilitate private -public partnerships for extension programs, agricultural research and infrastructure. a. Support at least three projects promoting agricultural products by January 2014. Awarded funds to five industry groups to assist agriculture promotion programs including papaya, orchids, flower growers, tropical fruits and foliage. Hawaii Export Nursery Association — 2013 Industry & New Product Promotional Marketing Program: Held the 18'h Annual MidPac Horticultural Conference and Expo. Industry speakers gave presentations that benefited buyers and growers. Conference drew industry organizations, transportation companies, University researchers and government agencies. Announced release of 5 new Dracaena varieties to the marketplace. Upgraded video to be uploaded onto YouTube and their website. Final Status Report on Program Objectives for FY 2013-14 RESEARCH & DEVELOPMENT AGRICULTURE • Big Island Association of Nurserymen — 2013-2014 Nursery Products Education & Promotion Program: Presented educational horticulture events in the fall of 2013 and spring of 2014 that included exhibits of member nursery and floriculture products on display as well as educational displays by industry and government agencies. • Hawai`i Papaya Industry Association — Expand Japan Market for Rainbow Papaya: Conducted taste sampling and consumer education in Japan to expand the Rainbow papaya market. Also held the 2013 49th annual conference to disseminate agricultural information and to develop a cohesive industry -wide marketing plan. • Hawai`i Tropical Flower Council — Maximizing Hawaii an Flowers and Foliage Marketing Opportunities to Enhance the Competitiveness of Floral, Foliage and Plant Specialty Crops: The Hawaii Tropical Flower Council carried out the 3rd year of the 5 -year marketing strategy aimed at increasing "Hawai`i 's Tropical Flowers" brand awareness, image, Standards of Quality, customer service and satisfaction, and product differentiation with wholesalers, retail sellers, designers and end consumers in national and international markets and increased value, sales, and revenue to the local industry. They also partnered with AIFD and Teleflora at tradeshows including the 2014 Philadelphia Flower Show and the AIFD Symposium 2014. Hawaii Tropical Fruit Growers — 2013, 23rd Annual Hawaii International Tropical Fruit Growers Conference: This annual conference helps to expand the tropical fruit market for Hawaii County and promoting private -public partnerships in research, infrastructure and extension programs. The conference invited the California Rare Fruit Growers and it brought 50-100 attendees. A fruit tasting and instructional presentations by island chefs was held too. b. Support at least five agriculture research and five agriculture extension programs by January 2014. Awarded funds to three research projects: improving yield and quality of sweet potato, possibility of becoming an international supplier of oyster seed and growing Christmas trees on Mauna Kea. Three education programs were funded to provide skill support in Waimea, Honoka`a and Hilo/Hamakua. Final Status Report on Program Objectives for FY 2013-14 RESEARCH & DEVELOPMENT AGRICULTURE Hawaii Forest Industry Association — Give back to the Forest Christmas tree Demonstration Project: Planted 1,600 various Fir seedlings that are used in the Christmas tree industry. The goal is to grow quality Christmas trees that can compete with imported trees in the local markets. University of Hawaii at Manoa — Innovative Agricultural Research to Improve Yield and Quality of Sweet Potatoes: The market for sweet potatoes is expanding due to their healthful qualities. However, there has been a decline in quality, perhaps due to virus infection of the propagation material. The project is to improve the yield and quality of the sweet potatoes planted along the Hamakua coast with virus -free material. The growth and yield will be compared with infected plantings, develop polymerase -chain -reaction based assay to test for viruses and to disseminate information on the potential benefits of planting virus -free sweet potatoes in Hawaii. University of Hawaii at Hilo — Enabling Hawaii Island to Become an International Supplier of Oyster Seed: Grow out trials with Department of Aquatic Resources indicate that East Hawaii coastal waters provide conditions that foster rapid oyster growth and survival. Production of oyster "spat" or "seed" in tanks depends on culturing microalgae as a feed source, a labor and capital intensive activity. If oyster seed can be grown in open water, production could expand exponentially, creating jobs and revenue for the County. The research is to develop an open water nursery system to rapidly grow out and supply oyster seed. c. Support attendance to two trade shows/trade missions by June 2014. • Funds provided to the Hawaii Tropical Flower Council to attend several trade shows that will be matched by other industry and State/County resources. • Funded the Hawaii Export Nursery Associations Industry and New Products Show and the Hawaii Papaya Industry Association's program to expand the Japanese market. Final Status Report on Program Objectives for FY 2013-14 RESEARCH & DEVELOPMENT AGRICULTURE 4. Fund a study to show where agricultural and food sustainability infrastructure (processing facilities, packing, cooling, incubator kitchens, slaughterhouse, commercial kitchens, etc) is needed for regional agriculture to thrive by June 2014. Compiling data of existing facilities on island but mapping not complete. Secured a grant from the Department of Agriculture to support projects that promote local farmers and agricultural products grown on -island. RFP. issued in December and awards are to be made by January 15, 2014. Provided funding for the following agricultural value added projects: • Hawai`i Cattle Producers Cooperative Association — Value Added Products from Cull Cows: Planning study on the development and processing of unique value added products to utilize the primal cuts from its culled livestock. • Hamakua Harvest, Inc. — Integrated Agricultural Processing Hub Project: The development of an innovative agricultural hub integrating local food production, processing, marketing and sales through a unique combination of commercial and educational activities. • Malama O Puna — Pahoa Certified Kitchen: The renovation and conversion of an existing structure into a community certified kitchen to provide an affordable venue for Puna farmers to convert their crops to value-added products and for Puna entrepreneurs to purchase produce from so they can produce value-added products. • Kohala Center — Enhancing Post Harvest Capacity of the Kohala cooling Cooperative: Value Added Facilities Planning for Food Safety Certification and Energy Efficiency Upgrades: Efficiency planning for food safety certification and energy efficiency. Market expansion will occur via food safety certification and cold chain integrity. Decreased energy costs will be passed on to member farmers. 5. Fund an educational program to encourage consumers to produce some of their own food through home gardening. Disseminate information through community outreach, print brochures and posting on Hawai'i Island Agricultural website by June 2014. Educational and informational programs to encourage home gardening exist in the communities through other private entities. Collaboration with these entities and information sharing on our website is in progress. Final Status Report on Program Objectives for FY 2013-14 RESEARCH & DEVELOPMENT AGRICULTURE 6. Develop an educational program for County elected and appointed officials and civil servants about the potential and importance of agriculture in Hawai'i County so they can assist the industry to become a predominant economic driver by June 2014. No formal educational program has been developed. Numerous meetings and on-site visits of agriculture farms and projects have taken place with elected officials. Final Status Report on Program Objectives for FY 2013-14 RESEARCH & DEVELOPMENT TOURISM 1. Increase the economic contribution of the visitor industry to Hawai'i Island and its communities and to help ensure that communities retain their sense of place and recognize their multi -cultural diversity, by June 2014: a) Partner with the Hawaii Island Visitors Bureau and other island marketing associations and organizations to implement an annual tourism marketing plan aimed at target consumer and business markets including: advertising, public relations, airlift support, Kama aina campaigns, international outreach, and the CMI market. Contract with the Big Island Visitor's Bureau commenced in December. As of 6/30/14, the BIVB is fully staffed and has presented a strong promotions and marketing plan to address all required areas. b) Support island -wide economic development activities while offering visitors and residents a variety of experiences to enjoy through support of 25 festivals, activities and sporting events through the annual HTA CPEP and R&D Supplemental Awards Request for Proposals. Contracted with 18 HTA CPEP projects during this time period, and ten projects supported by R&D Supplemental funding. 2. Increase communication, interaction, and understanding between stakeholder groups, especially between residents and the visitor industry by June 2014: a) Promote the Hawai'i Island TSP at a minimum of two public meetings. b) Serve on advisory councils including: Kona-Kohala Chamber of Commerce's Tourism Task Force; Kona-Kohala Chamber of Commerce's Employment Resources Group; the Hawai'i Island Visitors Bureau; and the Marketing, Leisure and Group Sales Committees for the Big Island Visitors' Bureau. The Tourism Specialist continued to serve on all of the listed committees, and has promoted the Hawaii Island TSP and the updates for 2015 and beyond at three public meetings. 3. Maintain and improve visitor experience on Hawaii Island by June 2014: a) Support the development of consistent corridor management plans and related activities at our island's three scenic byways and encourage new byway applications through service on the State Scenic Byways Advisory Committee. The first scenic byway interpretive signs were installed along the Ka`u Scenic Byway. The Corridor Management Plans for the Kona Final Status Report on Program Objectives for FY 2013-14 6 RESEARCH & DEVELOPMENT TOURISM Mamalahoa Heritage Corridor and Ka`u Scenic Byway were also completed. At the end of 2013, the State also approved the application for a new scenic byway: Highway 137 — the Red Road, bringing our island's total to four, the most scenic byways on a single island within the entire State. b) Support efforts to increase safety for visitors in partnership with Parks and Recreation, Civil Defense, Visitor Aloha Society of Hawaii (VASH), HPD, HFD and the Big Island. Visitors Security Association (BIVSA). The Tourism Specialist served on all of the listed associations and committees. 4. Reinforce authentic Hawaiian culture ensuring the foundation of our unique sense of place and appropriate recognition of our host culture by June 2014: a) Share Hawaii Tourism Authority's (HTA) Style Guide and cultural resources websites and work with all sponsored programs, festivals and events to ensure Hawaiian place names are correctly spelled and diacritical marks are used appropriately. HTA has updated its style guide by going completely digital (httn: //www.Hawai`itou rismauthority.org/nroerams/Hawaiian- culture/maemae-pro rg am/ ). The Mae`ma`e Style Guide is being shared with all contractors and promoted at annual festivals and events seminars, including the State tourism conference. b) Support three Hawaiian cultural events in the development stage to become self-supporting and work with their hosting nonprofit organizations to build their organizational capacity. Kai Opua transitioned the Queen Lili`uokalani Long Distance Canoe Races from a CPEP sponsored event in 2012 to HTA's Signature Events program in 2013, and raised more than $80,000 through merchandise sales. Kalani Honua transitioned the Puna Culinary Festival (which featured numerous Native Hawaiian cultural food practices — lu`au foods, preservation, etc.) from CPEP sponsorship in 2012 to strong corporate sponsor ties through Suisan in 2013. The Puna Music Festival (which featured Hawaiian music and educational workshops) also received strong corporate sponsorship from Suisan in 2014 and after its fourth year, the Festival is an event to watch for Signature Event status. Kalani Honua participated in the capacity building trainings for staff and volunteers, and is working with Suisan to attract more sponsors, and move beyond CPEP funding. Final Status Report on Program Objectives for FY 2013-14 7 RESEARCH & DEVELOPMENT BUSINESS DEVELOPMENT Administer the joint State/County Enterprise Zone program and increase business participation by ten (10%) by June 2014. As of June 30, 2014, a total of 84 Hawaii Island businesses participated in the Enterprise Zone Program. 2. Designate new zones for a 20 year participation in the Enterprise Zone Program by June 2014. A map of five proposed Enterprise Zone Districts has been completed. 3. Provide funding and/or technical assistance to five organizations for economic development projects by June 2014. Provided funding and/or technical assistance to: 1) Hawaii Food Manufacturers Association for Business and Food Safety Workshops for Small Manufacturers; 2) Waikoloa Community Development Corp for a 2013 TechCon Kona Conference; 3) Kokua Pahoa; 4) Hawaii County Economic Opportunity Council for Mauna Kea Astronomy Project; ands) Pacific International Space Center for Exploration Systems (PISCES) for Sustainable Concrete Project. 4. Partner with or fund four organizations on workforce development initiatives or projects by June 2014. Provided funding and/or technical assistance to: 1) WIB Outreach Committee that worked on workforce development programs; 2) TMT/Astronomy Work Group that formed the budget, business development, and education working groups to determine future needs of the astronomy community; 3) Science and Technology Committee to develop the future workforce; 4) Retention and Recruitment Health Committee to develop the future workforce in health occupations. 5. Provide funding or technical assistance to three organizations to build Hawai' i Island's science and tech sector, including research, education and STEM (Science, Technology, Engineering, and Mathematics) careers by June 2014. Provided funding and technical assistance to: 1) Hawaii Island Economic Development Board for Astronomy Workforce Initiative; 2) Hawaii County Economic Opportunity Council for the Mauna Kea Astronomy Business and Innovation Project; and 3) participated in the Science and Technology Committee in the planning and integration of community, business and education of science and technology projects. The Science and Technology Committee focuses on STEM workforce development in the community. Final Status Report on Program Objectives for FY 2013-14 RESEARCH & DEVELOPMENT BUSINESS DEVELOPMENT 6. Expand the career preparedness program for students to develop skills and increase human resources and concurrently identify job opportunities within the local technology industries and businesses by June 2014. Astronomy Workforce Initiative provided assistance to the Hawaii Community College to develop programs that prepare students for current and future science and technology positions. Final Status Report on Program Objectives for FY 2013-14 RESEARCH & DEVELOPMENT ENERGY 1. Implement sections of the County of Hawaii Energy Sustainability Plan, especially renewable energy and energy efficiency projects, by June 2014. • Successful completion of Public Utilities Docket 2012-0185 (20 year Biofuels Contract for HELCO Power Generation) as intervener for County of Hawaii electric rate payers, which included over one year of analysis, testimony and oral arguments. Based on our intervention in this docket, the Hawaii Public Utilities Commission (PUC) decision was to deny the 20 year biofuels contract; saving statewide ratepayers $10 to $20 million per year in subsidizing a high-cost 20 year contract. Further, a biofuels evaluation framework was developed for benchmarking appropriate biofuels projects in both transportation and power generation. • Completed Electric Utility Integrated Resource Planning (IRP) as lead advisory group member reviewing the electric utility process and results for a five-year action plan encompassing renewable energy projects. We provided position statements and analysis to reduce electric ratepayer bills as intervener in PUC Docket No. 2012-0036; based on these efforts the PUC failed the Integrated Resource Planning — Action Plans as they did not represent scenarios that would reduce ratepayer electricity bills. 2. Develop a plan for an electric vehicle integration program for County of Hawai'i by June 2014. Continued implementation of the Plug-in Hybrid Electric Vehicle Pilot program at the West Hawaii Civic Center. As a benchmark, the Plug-in Hybrid program has saved the County approximately 50% on Transportation costs. Several initiatives are being developed with the Transportation Committee of the Mayor's Energy Advisory Commission to further investigate more renewable fuel vehicles in the County fleet. 3. Continue working in conjunction with the Department of Water Supply on the development of Lalamilo Wind Farm project, by June 2014. • The Lalamilo Wind Farm contract was awarded to Site Constructors (developer of the northernmost 10.5 Mega -watt Hawi Renewable Wind Farm). The Power Purchase Agreement (PPA), which serves as the contract, was finalized and signed, and will pass on all the savings, estimated at $142 million per year, to Department of Water Supply customers. Numerous meetings were initiated and conducted between Hawaii Electric Light Company, Site Constructors, and County of Hawai`i's Department of Water Supply and Department of Research and Development. Final Status Report on Program Objectives for FY 2013-14 10 RESEARCH & DEVELOPMENT ENERGY 4. Partner with NELHA to initiate a Renewable Research Development and Deploy project by June 2014. Served on NELHA's Board of Directors and Research Advisory Committee to evaluate and initiate a series of Research Development & Deployment projects. Currently supporting the following Research Development and Deployment projects: o 100 kilo -watt OTEC Turbine at Makai Ocean Engineering Tower; o 30 kilo -watt Energy Storage Test Bed (Photovoltaic Array) erected; o 1 Mega -watt Ocean Thermal Energy Conversion Power Plant. 5. Identify and facilitate at least two transportation projects to help reduce the cost of energy for the County and reduce emissions by June 2014. Facilitated meetings between the University of Michigan and County's Mass Transit on a Rural Mass Transit Strategic Plan. Identified Mass Transit initiatives through meetings with Transportation Committee of the Mayor's Energy Advisory Committee. Conversion to Biofuels and Hydrogen being studied and facilitated by County, NELHA and Private Partners. • Identified opportunities for County Fleet Monitoring system by working with Mayor's Energy Advisory Commission - Transportation Committee. Held several meetings with National Renewable Energy Lab and private firms identifying cost and benefits involved in monitoring County Fleet. 6. Implement at least two energy efficiency programs to increase energy efficiency (decrease kilowatt hours) for residents by June 2014. • Increased energy efficiency savings for island residents by intervening in PUC Docket No. 2013-0141 (Decoupling). This is a two part docket where the County of Hawaii successfully reduced the electric utility bills for state-wide ratepayers by several million dollars ($3-7 million per year). Continued implementation work with the Department of Public Works (DPW) on the LED Street Lamp Retrofit Program. Each street lamp retrofitted saves the County approximately 50% on electricity costs. A total of 1,000 street lamps have been retrofitted thus far. The Department of Research and Development hired a LED Street Lamp and Light Ordinance Consultant to assist with the implementation efforts going forward to develop an island -wide ordinance for high -efficiency area and street lamps. • Continued working with Hawaii Energy to implement more low-income resident energy efficiency programs. Final Status Report on Program Objectives for FY 2013-14 11 RESEARCH & DEVELOPMENT HAWAII COUNTY RESOURCE CENTER Information Resources Program 1. Provide at least twenty statistical information requests to key partners in the business community to assist in the improvement of their performance goals by June 2014. Assisted with 14 requests for information. 2. Publish the County ofHawai'i Data Book post on -County of Hawai`i's web site www.Hawai`icountyg_ov/databook by November 2013. Continue to collect statistical information for future County ofHawai'i Data Book. Statistical data collection in progress. 3. Distribute monthly update of County ofHawai'i Statistics to at least 50 interested parties and provide accessibility via www.Hawai'icopILt_y.gov/statistics Information Resources Program position vacant effective July 1, 2013. 4. Acquire and maintain research and resource materials pertinent to county needs by June 2014. Continued to acquire materials and information. 5. Generate an annual subject index (NewsFile) of significant articles in support of departmental programs and affecting Hawaii County by June 2014. Articles acquired and in file to index. 6. Organize the 12&D Library (once relocated) integrating documents from Legislative Auditor's and Planning's Libraries and update the library catalog and database. Library infrastructure (shelving) done and library established in the basement of County Building. 7. Classify and catalog library materials to maintain the Online Library Application (OLA) database. Continue to work with Department of Information Technology with the conversion of the library system by June 2014. Information Resources Program position vacant effective July 1, 2013. Final Status Report on Program Objectives for FY 2013-14 12 RESEARCH & DEVELOPMENT HAWAII COUNTY RESOURCE CENTER 8. Provide research assistance to fulfill the data requirements of grant proposals averaging at least 10 requests per month by June 2014. Provided, on average, eight requests per month. 9. Publish Ha `ilono, the R&D Newsletter, at least four times by June 2014. Information Resources Program position vacant effective July 1, 2013. 10. Review, update and publish "A -Glimpse -At Hawai `i Island" and provide accessibility on the County of Hawai`i's web site: www.Hawai`icounty.gov/factsandfi urg es by June 2014. Information Resources Program position vacant effective July 1, 2013. Final Status Report on Program Objectives for FY 2013-14 13 RESEARCH & DEVELOPMENT HAWAII COUNTY RESOURCE CENTER Capacity Building Program 1. Develop Opportunities for Family Financial Empowerment a. Fund two assets building projects that include access to safe and affordable financial services and products, education and counseling by June 2014. Provided funding to Hawaiian Community Assets (HCA) for the development and implementation of a place -based financial education curriculum for adults by adapting it for business and government employees, to train financial educators, and institutionalize financial education in schools, private businesses and government agencies. b. Partner with at least five organizations to develop and implement strategies to improve the financial health and well-being of island children and families by June 2014. Contracted Hawaii Alliance for Community Based Economic Development (HACBED) to deliver financial training and education with partners Hope Services; Ulu Wini Transitional Housing Program; County OHCD; Waiakea High School; UH -Hilo; `Ghana Family Dentistry; DLIR Workforce Development; County of Hawaii Senior Training and Employment Program; and Hawaii Community College Office of Continuing Education and Training. c. Provide three technical assistances to increase financial capabilities of youth and families by June 2014. Partnered with the Office of Housing and Community Development to provide ongoing financial education and advice through the existing Ho`owaiwai Network of service providers. 2. Encourage Sustainable and Livable Communities a. Fund two community development projects that include green practices and financial empowerment/asset building activities by June 2014. None to report for green practices. Funded a Hawaii County Financial Capability Initiative to use network approach to embed financial education in the schools, government and businesses by expanding a trainer pool. Final Status Report on Program Objectives for FY 20.13-14 14 RESEARCH & DEVELOPMENT HAWAII COUNTY RESOURCE CENTER b. Partner with at least five organizations to facilitate the implementation of various community plans by June 2014. • Consulted with Peoples Advocacy for Trails Hawaii (PATH) and Puna CDP committees on transportation and bike paths. • Partnered with and provided funding for the community-based Waipi`o Information and Education ("Ranger") Program, which aligns with the Hamakua CDP's Waipi`o Valley Strategy Area. • Partnered with Kama`aha Education Initiative, Ka `Umeke KA'eo Public Charter School, Ke Ana La`ahana Public Charter School and the Keaukaha community to develop its Lononuiakea learning center for culture, arts, science and design that links with existing assets such as Merrie Monarch, KSBE and Hawaiian Home Lands. Provide three research and/or technical assistances to improve civic engagement and sustainable development by June 2014. Collaborated with the State Sustainability Coordinator and the other counties to develop a sustainability plan through the Hawaii Green Growth Initiative and the Global Island Partnership. Provided data and research assistance for The Kohala Center for a $2 million Economic Development Administration proposal to develop an Agricultural Business Accelerator project. 3. Develop Opportunities for Economic Localization and Greening the Government a. Fund two green economic development projects by June 2014. Provided funding for Habitat for Humanity West Hawai`i's "Veterans Build" initiative which engages veterans in self-help housing, education, and workforce development services. b. Partner with at least five organizations to promote efficient energy consumption, local food and services, and sustainable waste management strategies by June 2014. Currently establishing a new partnership with Hawaii Community College Sustainability Coordinator. Also, in discussion with the State Sustainability Coordinator and the other counties regarding waste diversion projects as it relates to reducing waste, recycling, and reusing. Final Status Report on Program Objectives for FY 2013-14 15 RESEARCH & DEVELOPMENT HAWAII COUNTY RESOURCE CENTER 4. Provide three technical assistances to facilitate the implementation of the Vision 20/15 Green Government Action Plan by June 2014. Met with University of Michigan students who were on island to study rural mass transportation; coordinated the first fleet association meeting to determine feasibility of establishing a consortium of fleet owners; and participated in the discussion to install more LED street light island -wide. Final Status Report on Program Objectives for FY 2013-14 16 RESEARCH & DEVELOPMENT FILM 1. Market and promote Hawai'i Island internationally as a desirable and cost effective location for filming by June 2014: a. Maintain a list of comprehensive and up-to-date printed and on-line directories of world-wide film industry contacts and local production resources. Production contacts are available online at FilmBigIsland.com, and also in the annual Hawaii Production Index, an industry publication in which the County of Hawai`i's Big Island Film Office is listed and advertises. b. Redesign website and update and maintain the ohana database contact information on website. A visual redesign of FilmBigIsland.com was completed early in FY 2013-14, including maintenance of the `Ohana Database. Structural improvements that will improve the usability of the website are in the works and will be completed in FY 2014-15. c. Create and deliver a quarterly newsletter to share production related information to industry database. One newsletter was distributed in the first half of FY 2013-14, which included an update on the state tax incentive program for film production. For improved cost efficiency and timeliness, an email newsletter is currently under development and will be launched in the first half of FY 2014-15. d. Release weekly photos and other production information on social media platforms. The Film Office social media sites release information on film related activities, event announcements, location photos, production activities, and other film related information. Find the Big Island Film Office on Instagram, Facebook, Pinterest, and Twitter at FilmBigIsland. e. Schedule at least two meetings per month with key feature film, television, and independent film people attract/incentivize production on this island. Meetings are regularly scheduled with filmmakers to discuss potential projects. The Film Commissioner is working closely with participants in the Transmedia Accelerator Program, with many projects slated for production on the Big Island. Final Status Report on Program Objectives for FY 2013-14 17 RESEARCH & DEVELOPMENT FILM f. Develop database of all islands' production for the last 5 years and encourage them to return to our island for additional production. An email list developed in the first half of FY 2013-14 contains over 300 contacts. Files on previous productions as well as previous film permits will be mined for contact information to be added to the newsletter distribution list in the first half of FY 2014-15. g. Create a Film FAM tour which would include either or both: 1) invite a small group of high level executives to our island 2) send a Mayoral delegation to meet with key executives, if feasible. Action was taken on objective g-2 during the 2014 AFCI Locations trade show. Production executives were visited by the Film Offices of the Hawaiian Islands delegation including the Big Island Film Commissioner, who conveyed the Mayor's commitment to supporting the film industry. h. Review and update all photo albums of the island assets on Big Island Film Office website and create at least ten new albums of location photos. A photo review and update is ongoing as part of the structural redesign of the Big Island Film Office website. A new booklet was also created featuring photos of stunning locations for filming on the Big Island. Attend AFCI trade show and at least two other events, if feasible, to promote production on our island. The 2014 AFCI Locations trade show was attended by the Film Commissioner. Budgetary and time constraints did not allow for attendance of other opportunities in FY 2013-14. 2. Collaborate with the Film Offices of the Hawaiian Islands (FOHI), the Hawai' i Film and Entertainment Board (HFEB), the Hawaii International Film Association (HIFA), the Association of Film Commissioners International (AFCI), Hawaii Island Chambers of Commerce, etc. to: Participate in and support legislative efforts to provide appropriate changes and modifications to the Act 88 production incentive program; specifically, to expand the sunset clause for the Act 88 legislation, increase the per production cap for the incentive, and provide a small (5%) rebate to incent more local hiring by June 2014. Final Status Report on Program Objectives for FY 2013-14 18 RESEARCH & DEVELOPMENT FILM Following the 2014 Legislative session, the Hawaii production tax credit remains at 20% for Oahu with an extra 5% boost on neighbor islands, including Hawaii Island. This has been a valuable tool in attracting productions. 3. Plan/coordinate/assist in the following activities by June 2014: a. Support services to approximately 100 productions. 64 productions obtained County film permits in FY 2013-14, with support provided to many others that were not necessarily in County jurisdiction (filming on private property, on State land, in a National Park, etc.). b. Four (4) scouting tours or meetings with high level productions. Hosted a full day scout for independent filmmaker Ibba Armancas, visiting from Seattle. Additional scouting for various productions was done at Hula Daddy Coffee Farm and Hamakua Mushrooms. Also scouted for the Fall 2014 remote production of Wheel of Fortune. c. Four (4) presentations to local high schools or colleges, businesses or community groups to share information about the Film Office and industry on this island. Presentations were delivered to the Big Island Visitors Security Association, and to high school students during the West Hawaii Civic Center Government Career Day. The Big Island Film Office also took on an intern in FY 2013-14 who has demonstrated interest in theatrical and film production. d. Four (4) film festivals, conferences, or trade shows to promote our own location production capabilities, provide network opportunities for filmmakers, attract more filmmaking to the community and to give a voice to our diverse communities. In FY 2013-14, the Big Island Film Office sponsored the `Imiloa Full Dome 3D Film Festival, the Hawaii International Film Festival's events at the Historic Palace Theater in Hilo, and the Mayor's Welcome Reception at the Big Island Film Festival. In addition, the Big Island was represented by the Film Commissioner at the 2014 AFCI Locations trade show as part of the Film Offices of the Hawaiian Islands. Final Status Report on Program Objectives for FY 2013-14 19 1!5v 0 HIGHWAY FUND PUBLIC WORKS TRAFFIC DIVISION Existing Maintenance Signals & Streetlights Maintain 5% or less signal light failure rate. o Performance measurement: actual against 5% goal. • Actual: 0.01% failure rate or 99.99% operational. 2. Improve upon street light failure rate of 30%. o Performance measurement: actual against 30% goal. • Actual: 13% failure rate on reported street lights or 87% operational. Traffic Signs & Markings 1. Restripe or install 250 line miles per year (total of 1,000 line miles over 4 year maintenance cycle) to address retro reflectivity. o Performance measurement: actual against 250 line miles per year goal. • Actual: 70.7 of 125 miles striped or 57%. 2. Fabricate 3,150 signs for sign retro reflectivity maintenance program. o Performance measurement: actual against 3,150 signs fabricated per year goal. • Actual: 2,032 of 1,575 signs fabricated or 129%. Maintain or install 4,200 signs for retro reflectivity maintenance program. o Performance measurement: actual against 4,200 signs maintained or installed per year goal. • Actual: 2,478 of 2,100 signs replaced or installed or 118%. Improvements Signals & Streetlights Connect 15 signals per year to Traffic Command Center. o Performance measurement: actual against 15 signals installs per year. • Actual: 10 new intersections connected. 2. Convert 3,000 LPS units per year with LED lightings (total of approx. 9,600 lights). o Performance measurement: actual against 1,000 unit goal. • Actual: 58 units this six month (expect 100+/- LED installations during the next six month period.) Six Month Progress Report on Program Objectives for FY 2014-15 PUBLIC WORKS TRAFFIC DIVISION Anticipate delivery and installation of 3,000 LED units next fiscal year. 3. Upgrade 5 crosswalks per year. o Performance measurement: actual against 5 crosswalks per year goal. • Actual: 0 total. This is due to price term contractor taking a year to finish the Waimea Safety Project at Waimea Longs/CVS/Parker School. Investigate and process complaints and requests (not including projects) within 30 calendar days. o Performance Measurement: 100% completion. o Actual: 54 out of 56 or 96.43% 2. Transportation Asset Management Program o Acquire new photo log every two years of all public roadways in Hawaii County, a full traffic sign inventory of all County owned/maintained signs, and road ratings of all County owned/maintained roads. Performance measurement: 100% completion. • Actual: 100%. Photo log project in -progress. Sign inventory to include all signs added on newly dedicated County roads since last update. Road ratings to include a total update to all County roads. Will pursue continuing this 2 -year updates in the future. o Update GIS (Geographic Information System) inventory management to include annual goals for signs at 4800 each and striping 250 line miles. Performance measurement: 100% completion. • Actual: 100%. 1. Continue island -wide in-house resurfacing program and resurface a total of 10 miles. For July to December 2014, we resurfaced 1.40 miles* of various County roads: South Hilo 0.00 miles North Hilo/Hamakua 0.00 miles North/South Kohala 0.00 miles North/South Kona 0.00 miles Ka' u 0.00 miles Puna 1.40 miles Six Month Progress Report on Program Objectives for FY 2014-15 PUBLIC WORKS HIGHWAY MAINTENANCE DIVISION *Includes Roads In Limbo and shoulder improvements 2. Evaluate the grass cutting operation and maintain the standard of six miles (12 total) per operator/equipment per workday and the goal of a five-week cycle per district. For July to December 2014, our grass cutting cycles were completed as follows: South Hilo North Hilo/Hamakua North/South Kohala North/South Kona Ka' u Puna 5 to 6 weeks 8 to 12 weeks 5 to 6 weeks 5 to 6 weeks 5 to 6 weeks 5 to 6 weeks Recently, roadside maintenance has been hampered by the shortage of laborers, caused by the enforcement of OSHA requirements. Each grass cutter along the roadway, must be escorted by two additional vehicles for traffic control purposes. The larger districts have been able to compensate by shifting workers from other core maintenance work to grass cutting. Six Month Progress Report on Program Objectives for FY 2014-15 PUBLIC WORKS TRAFFIC DIVISION Existing Maintenance Signals & Streetlights Maintain 5% or less signal light failure rate. o Performance measurement: actual against 5% goal. 0.064% of intersection flashing down-time. 2. Improve upon street light failure rate of 30%. o Performance measurement: actual against 30% goal. 12% street light failure rate. Traffic Signs & Markings 1. Restripe or install 250 line miles per year (total of 1,000 line miles over 4 year maintenance cycle) to address retro reflectivity. o Performance measurement: actual against 250 line miles per year goal. Restriped or installed 122.8 miles of traffic markings against 12 month goal of 250 miles or 49% of goal. This is a federally mandated reflectivity goal. Not meeting this goal shows the need to improve our installation methods by either increasing personnel or pursuing more efficient installation equipment. 2. Fabricate 3,150 signs for sign retro reflectivity maintenance program. o Performance measurement: actual against 3,150 signs fabricated per year goal. Fabricated 4,845 traffic signs against 12 month goal of 3,150 signs or 154% of goal. 3. Maintain or install 4,200 signs for retro reflectivity maintenance program. o Performance measurement: actual against 4,200 signs maintained or installed per year goal. Maintained or installed 6,104 traffic signs against 12 month goal of 4,200 signs or 145% of goal. Final Status Report on Program Objectives for FY 2013-14 PUBLIC WORKS TRAFFIC DIVISION Improvements Signals & Streetlights SaLety 1. Connect 15 signals per year to Traffic Command Center. o Performance measurement: actual against 15 signals installs per year. 1 new intersection connected. Additional intersection connections are dependent upon implementation of our proposed Intelligent Transportation System which has been delayed due to personnel shortages. 2. Convert 1,000 LPS units per year with LED lightings (total of approx. 9600 lights). o Performance measurement: actual against 1,000 unit goal. 0 units installed. 3. Upgrade 5 crosswalks per year. o Performance measurement: actual against 5 crosswalks per year goal. 3 crosswalks upgraded; 2 with School Zone Beacons + Rectangular Rapid Flash Beacons (RRFBs) and 1 with RRFB only. 1. Investigate and process complaints and requests (not including projects) within 30 calendar days. o Performance Measurement: 100% completion. 133 total requests received: • 113 completed within 30 calendar days (84.96%). • 2 still open. • 18 completed in more than 30 days. Final Status Report on Program Objectives for FY 2013-14 2 PUBLIC WORKS TRAFFIC DIVISION 2. Transportation Asset Management Program o Acquire new photo log every two years of all public roadways in Hawaii County, a full traffic sign inventory of all County owned/maintained signs, and road ratings of all County owned/maintained roads. o Performance measurement: 100% completion. Project to be completed in FY 2014-15. Work to include a new County photo log, State street light inventory, County street light inventory update, County traffic sign inventory update, County road evaluations using PASER update. o Update GIS (Geographic Information System) inventory management to include annual goals for signs at 4800 each and striping 250 line miles o Performance measurement: 100% completion. GIS System update was completed. Final Status Report on Program Objectives for FY 2013-14 PUBLIC WORKS HIGHWAY MAINTENANCE DIVISION 1. Continue island -wide in-house resurfacing program and resurface a total of 35 miles. For July 2013 to June 2014, we resurfaced 16.90 miles* of various County roads: 1. South Hilo 2.82 miles 2. North Hilo/Hamakua 4.74 miles 3. North/South Kohala 3.72 miles 4. North/South Kona 3.47 miles 5. Ka`u 0.75 mile 6. Puna 1.40 miles *Includes Roads In Limbo and shoulder improvements 2. Evaluate the grass cutting operation and maintain the standard of 6 miles (12 total) per operator/equipment per workday and the goal of a five-week cycle per district. For July 2013 to July 2014, our grass cutting cycles were completed as follows: South Hilo 3 to 6 weeks North Hilo/Hamakua 3 to 6 weeks North/South Kohala 3 to 6 weeks North/South Kona 3 to 6 weeks Ka`u 5 to 6 weeks Puna 2 to 6 weeks Final Status Report on Program Objectives for FY 2013-14 4 2 ENVIRONMENTAL MANAGEMENT WASTEWATER DIVISION ADMINISTRATION 1. Complete repairs to the Hilo Wastewater Treatment Plant (WWTP) Outfall. Project continues to be delayed because the U.S. Army Corp of Engineer has not yet issued the Department of Army permit. This permit is required before work of addressing joint exfiltration and undermining along the discharge/outfall pipe can begin within navigable waters of the U.S. The delay has resulted in an Administrative Order of Consent issued to the County by the EPA for violating the NPDES permit by discharging at unauthorized locations. 2. Complete upgrade of the Pua Sewage Pump Station (SPS) and Force Main. Project is at 80% design. Construction work completion is estimated to occur in early 2016. 3. Complete replacement of the Papa' ikou and Kula' imano Dewatering Systems. Project is at 15% design. Construction work completion is estimated in early 2016. 4. Initiate construction of the Nd'alahu Large Capacity Cesspool (LCC) Replacement project. Collection system design is nearly complete. Construction work on the collection system was delayed due to the EPA's determination that the NEPA environmental permit process needs to cover both the collection and treatment systems prior to start of construction. Treatment/disposal facility design is at approximately 20% completion. Design completion will proceed after location of the facility site has been determined. Collection system construction is estimated to begin in late 2015 or early 2016. 5. Initiate design of the Pahala LCC Replacement Project. Project (collection system and treatment/disposal facility) is currently still in the pre -design phase. Archaeological investigation resulted in a determination that the intended site should not be utilized due to the potential of encountering large lava tubes with archaeological remains. 6. Continue construction of the Kealakehe Sludge Removal and Aeration Upgrade Project. Project was awarded and Notice to Proceed on construction was issued during September 2014. Six Month Progress Report on Program Objectives for FY 2014-15 ENVIRONMENTAL MANAGEMENT WASTEWATER DIVISION ADMINISTRATION 7. Initiate construction of the Lono Kona Sewer Improvement District Project. Construction start date is estimated in late 2016. 8. Continue construction of the North Kona Sewer and Reuse project in conjunction with the State DOT's Queen Ka`ahumanu Highway Widening Project — Phase 2. The MOU was revised to include additional design costs as determined by the State DOT and submitted by the County to the State DOT for review in October 2013. Currently awaiting response from State DOT. The State DOT estimates construction to begin in mid -2015. 9. Implement Sewer Rate Increase to adequately support Wastewater facilities including sewer mains, sewage pump stations and wastewater treatment plants. Anticipated implementation has been re -scheduled to sometime in year 2015. 10. Initiate Planning for establishment of an Effluent Reuse system to service Mak'aeo (Old Kona Airport). Conceptual planning began in late 2015. The pre -design including public education/outreach and environmental documents is the next step in 2016. Six Month Progress Report on Program Objectives for FY 2014-15 ENVIRONMENTAL MANAGEMENT WASTEWATER DIVISION OPERATIONS 1. Strive for acceptable ratings from Department of Health during inspections of the wastewater treatment facilities by exercising proper plant process control, health and safety procedures and laboratory quality control. The Kealakehe WWTP (KWWTP) received an Unacceptable rating for an inspection conducted in October 2014. The unacceptable rating was for the following reasons: a. Although the County has submitted an SRF loan application for the design of a reuse system upgrade, transmission system and alternative disposal system, KWWTP continues to dispose wastewater effluent into the infiltration basin. A proposal for the pre -design tasks is anticipated in early 2015. b. Although the County has issued a notice to proceed in September 2014 for the Aeration Upgrade & Sludge Removal Project, the aeration system for the treatment lagoons remains at the same treatment capacity. Construction work is anticipated in the 1St calendar quarter of 2015. c. Although the County has issued a notice to proceed in September 2014 for the Aeration Upgrade & Sludge Removal Project, the sludge has not been removed. Construction work is anticipated in the 1St calendar quarter of 2015. d. Inadequate sewer service charge. 2. Continue to implement an inflow and infiltration (I/I) program for the Hilo Sewer System in order to reduce influent flow to the Hilo WWTP. I/I efforts continue. Continue to implement an inflow and infiltration (I/I) program for the Kona Sewer System in order to reduce chloride concentrations as the WWD Administration continues to establish an effluent reuse program in Kona. I/I efforts continue. Six Month Progress Report on Program Objectives for FY 2014-15 ENVIRONMENTAL MANAGEMENT WASTEWATER DIVISION ADMINISTRATION 1. Complete repairs to the Hilo Wastewater Treatment Plant (WWTP) Outfall. Project has been delayed because the U.S. Army Corp of Engineer has not yet issued the Department of Army permit. This permit is required before work of repairing leaks and undermining along the discharge/outfall pipe can begin within navigable waters of the U.S. The delay has resulted in an Administrative Order of Consent issued to the County by the EPA for violating the NPDES permit by discharging at unauthorized locations. 2. Complete repairs to the Kalaniana'ole Interceptor — Phase 2. Project was completed and accepted in September 2013. 3. Complete upgrade of the Pua Sewage Pump Station (SPS) and Force Main. Project is at 80% design. Construction work completion is estimated in late 2015. 4. Complete replacement of the Papa'ikou-and Kula'imano Dewatering Systems. Project is at 15% design. Construction work completion is estimated in early year 2016. 5. Initiate construction of the Na'alehu Large Capacity Cesspool (LCC) Replacement project. Collection system design is nearly complete. Construction work on the collection system was delayed due to the EPA determination that the NEPA environmental permit process needs to cover both the collection and treatment systems prior to start of construction. Treatment/disposal facility design is pending final EA review. Collection system construction is estimated to begin sometime in year 2015. 6. Initiate design of the Pahala LCC Replacement Project. Project (collection system and treatment/disposal facility) is currently still in the pre -design phase. Archaeological investigation resulted in a determination that the intended site should not be utilized due to the potential of encountering large lava tubes with archaeological remains. Final Status Report on Program Objectives for FY 2013-14 ENVIRONMENTAL MANAGEMENT WASTEWATER DIVISION ADMINISTRATION 7. Initiate construction of the Kealakehe Sludge Removal and Aeration Upgrade Project. Project was bid out in early January 2014. Project has been awarded and Notice to Proceed has been issued. 8. Initiate construction of the Lono Kona Sewer Improvement District Project. Construction start date is estimated in early 2016. 9. Continue construction of the North Kona Sewer and Reuse project in conjunction with the State DOT's Queen Ka'ahumanu Highway Widening Project — Phase 2. The MOU was revised to include additional design costs as determined by the State DOT and submitted by the County to the State DOT for review in October 2013. Awaiting response from State DOT. 10. Implement Sewer Rate Increase to adequately support Wastewater facilities including sewer mains, sewage pump stations and wastewater treatment plants. Anticipated implementation has been re -scheduled to sometime in year 2015. Final Status Report on Program Objectives for FY 2013-14 2 ENVIRONMENTAL MANAGEMENT WASTEWATER DIVISION OPERATIONS 1. Strive for acceptable ratings from Department of Health during inspections of the wastewater treatment facilities by exercising proper plant process control, health and safety procedures and laboratory quality control. In efforts to maintain proper safety and health procedures, the WWD opted to request a consultation visit from HIOSH on July 2, 2013 for the Kealakehe Wastewater Treatment Plant in preparation for any future inspections. A Full Service Safety and Health Survey was provided to the WWD who addressed and/or corrected the hazards. 2. Continue to implement an inflow and infiltration (I/I) program for the Hilo Sewer System in order to reduce influent flow to the Hilo WWTP. Additional areas of infiltration that were previously identified within the Kalaniana'ole Avenue Sewer Interceptor was mitigated during the completion of the Phase 2 Sewer Rehabilitation Project that was completed in September 2013. 3. Continue to implement an inflow and infiltration (1/I) program for the Kona Sewer System in order to reduce chloride concentrations as the WWD Administration continues to establish an effluent reuse program in Kona. Chemical grouting of sewer pipe joint leaks was performed at three locations on AIN Drive which further reduced I/I. Final Status Report on Program Objectives for FY 2013-14 25 4&9 CEME---l-/,TE---l-',RY FUND PARKS & RECREATION CEMETERY FUND 1. Conduct maintenance and repair activities. Maintenance and repairs have been conducted daily. Six Month Progress Report on Program Objectives for FY 2014-15 PARKS & RECREATION ___ _ _ . CEMETERY FUND 1. Conduct maintenance and repair activities. Objective achieved. Maintenance and repairs have been conducted daily. Final Status Report on Program Objectives for FY 2013-14 ) I K E -,-',,WAY FU N D PARKS & RECREATION BIKEWAY FUND Conduct one recreational bike activity in each of 5 recreational districts by June 30, 2015. 7/1/14 Hilo -Youth Bike Program at 2014 Waiakea Uka Gym Summer Fun program in partnership with P.A.T.H. (Peoples Advocacy for Trails Hawai`i). 7/3/14 Puna - Youth Bike Program at 2014 Keaau Shipman Summer Fun program in partnership with P.A.T.H. (Peoples Advocacy for Trails Hawai`i). 7/9/14 West Hawaii - Youth Bike Program at 2014 Kekuaokalani Gym Summer Fun program in partnership with P.A.T.H. (Peoples Advocacy for Trails Hawai`i). 7/14/14 N. Kohala - Youth Bike Program at 2014 Hisaoka Gym Summer Fun program in partnership with P.A.T.H. (Peoples Advocacy for Trails Hawai`i). 7/15/14 Hamakua - Youth Bike Program at 2014 Papa`ikou Gym Summer Fun program in partnership with P.A.T.H. (Peoples Advocacy for Trails Hawai`i). Six Month Progress Report on Program Objectives for FY 2014-15 PARKS & RECREATION BIKEWAY FUND Conduct one recreational bike activity in each of 5 recreational districts by June 30, 2014. Objective not achieved. The following events took place in 4 out of 5 recreational districts during the fiscal year. 7/8/13 S. Kohala - Youth Bike Program at 2013 Waikoloa Park Summer Fun program in partnership with P.A.T.H. (Peoples Advocacy for Trails Hawai`i). 7/11/13 N. Kohala - Youth Bike Program at 2013 Hisaoka Gym Summer Fun program in partnership with P.A.T.H. (Peoples Advocacy for Trails Hawai`i). 10/19/13 2nd Annual Keiki Triathlon at Kona Community Aquatic Center and Maka`eo Park, in partnership with P.A.T.H. (Peoples Advocacy for Trails Hawai`i), Kealakehe High School Waverider Triathlon Club, and Bike Works Hawaii. 6/10/14 West Hawaii - Youth Bike Education class at 2014 Yano Hall Summer Fun program by P.A.T.H. (Peoples Advocacy for Trails Hawai`i). 6/16/14 Hilo - Youth Bike Education class at 2014 Wainaku Gym Summer Fun program by P.A.T.H. (Peoples Advocacy for Trails Hawai`i). 6/18/14 Puna - Youth Bike Education class at 2014 Pahoa Community Center Summer Fun program by P.A.T.H. (Peoples Advocacy for Trails Hawai`i). 6/24/14 Hilo - Youth Bike Education class at 2014 Kawananakoa Gym Summer Fun program by P.A.T.H. (Peoples Advocacy for Trails Hawai`i). 6/25/14 Hilo - Youth Bike Education class at 2014 Andrews Gym Summer Fun program by P.A.T.H. (Peoples Advocacy for Trails Hawai`i). Final Status Report on Program Objectives for FY 2013-14 �E4T,JTIlFICATIQN FUND PUBLIC WORKS BEAUTIFICATION FUND 1. Continue to initiate two roadside planting projects every year. A roadside beautification project is scheduled to take place at Reed's Bay. 2. Continue to plant or replant a minimum of 10 trees each year. A total of ten trees will be planted as part of the roadside planting project scheduled to take place at Reed's Bay. 3. Enhance and continue the existing Litter Pick-up along County Roads Program with the Highways Division of the Department of Public Works. Highway Maintenance Division continued trash collection services for Downtown Hilo and Kailua Village Business Improvement District receptacles in addition to trash pick-up as part of the Division's Roadside Maintenance Program. When requested by volunteer groups, the Districts provide trash bags for the volunteer's use during their trash pick-up projects at other County roadsides. Additional litter receptacles were received a couple months ago and are scheduled for replacements or new location installations. Six Month Progress Report on Program Objectives for FY 2014-15 PUBLIC WORKS BEAUTIFICATION FUND 1. Continue to initiate two roadside planting projects every year. Objective not achieved. Only one project was done. The Pana`ewa Recreational Complex performed a roadside beautification project and landscaped the area around the main entrance sign off of Stainback Highway. 2. Continue to plant or replant a minimum of 10 trees each year. Objective not achieved. Five Palm trees were planted for the Pana`ewa Recreational Complex main entrance beautification project. 3. Enhance and continue the existing Litter Pick-up along County Roads Program with the Highways Division of the Department of Public Works. Contracted for trash cans bins and trash removal at Pahoa Village and Puako Beach Drive. Highway Maintenance Division continued trash collection services for Downtown Hilo and Kailua Village Business Improvement District receptacles in addition to trash pick-up as part of the Division's Roadside Maintenance Program. When requested by volunteer groups, the Districts provide trash bags for the volunteer's use during their trash pick-up projects at other County roadsides. Additional litter receptacles were received and replaced old, damaged existing receptacles as well as being placed in additional locations. Final Status Report on Program Objectives for FY 2013-14 .2 J A DISS'POSAL FUND ENVIRONMENTAL MANAGEMENT VEHICLE DISPOSAL FUND 1. Coordinate removal from public access roadways those vehicles classified as abandoned/derelict. Received 217 vehicle incident reports forwarded from the County Police Department, of which 50 vehicles could not be found at reported locations. A total of 167 vehicles were towed to a salvage facility or impounded as necessary. 134 vehicles were removed from West Hawaii, and 33 vehicles were removed from East Hawaii. 2. Process and recycle all derelict/abandoned vehicles in compliance with Department of Health requirements. All vehicles were taken to salvage facilities that are permitted by DOH. No violations have been reported for these facilities. 3. Monitor salvage facility operations contract for the processing of derelict vehicles. The Solid Waste Division no longer accepts scrap metal from commercial entities. The current Abandoned Vehicle towing contract requires that the tow vendor deal directly with a permitted scrap metal operator to process abandoned vehicles as scrap. Six Month Status Report on Program Objectives for FY 2014-15 ENVIRONMENTAL MANAGEMENT VEHICLE DISPOSAL FUND 1. Coordinate removal from public access roadways those vehicles classified as abandoned/derelict. Received 638 vehicle incident reports forwarded from the County Police Department, of which 101 vehicles could not be found at reported locations. A total of 537 vehicles were towed to County Salvage Facilities. 425 vehicles were removed from West Hawaii to the Kealakehe/Kailua Salvage Facility, and 112 vehicles were removed from East Hawaii to the Hilo Salvage Facility. 2. Process and recycle all derelict/abandoned vehicles in compliance with Department of Health requirements. No reports of any violations. Monitor salvage facility operations contract for the processing and shipment of scrap metal. The Solid Waste Division no longer accepts scrap metal from commercial entities. The current Abandoned Vehicle towing contract requires that the tow vendor deal directly with a permitted scrap metal operator to process abandoned vehicles as scrap. 4. Coordinate the removal, recycling and/or re -use or disposal of used tires for beneficial use. The tires that come in with the cars being towed under the Abandoned Vehicle Program are handled by the towing contractor. All tires that come in to Solid Waste Facilities are being managed through the Solid Waste Program. Used tires are no longer monitored by Abandoned Vehicle Program. Final Status Report on Program Objectives for FY 2013-14 w 1 9U -."l SOLID WASSTE-l-". FUND ENVIRONMENTAL MANAGEMENT SOLID WASTE FUND 1. Implement proposed actions identified in the Update to the Integrated Solid Waste Management Plan for the County of Hawaii. The 2009 Integrated Resources and Solid Waste Management Plan identified three major alternatives for solid waste management in the County: a.) Implement a series of programs to reduce the volume of waste entering the landfills: i) Awarded new contracts for acceptance of mixed scrap metal, white goods, car batteries and propane tanks from the various transfer stations around the island. ii) Hosted field trips of the solid waste facilities and sponsored various events around the island to educate and promote recycling. iii) Awarded a contract for the removal of stockpiled tires and for the continuous acceptance of waste tires which were illegally dumped at the County baseyards, transfer stations and landfills. b.) Make improvements to existing infrastructure to accommodate new waste reduction programs: i) A design build project was put out and is currently underway for rebuilding the Volcano and Glenwood transfer stations which includes various improvements to the 2 -bin recycling program. c.) Conduct more in-depth evaluations of two options to address the need for long term capacity for residuals needing disposal. i) The County is continuing to evaluate the options for solid waste disposal in East Hawai'i. The North facing slope of the existing South Hilo Sanitary Landfill (SHSL) will be developed according to the previously utilized sliver fill pattern. 2. Continue repairs and enhancement services at all County transfer stations. An award was made for repairs and enhancements to the Volcano and Glenwood Transfer Stations. The Volcano project is currently under construction. The Pahoa Transfer Station had to be unexpectedly closed due to lava from Kilauea Volcano which ultimately entered the site. An alternate site was established near the Pahoa community center which required the Division to make improvements to the site in order to begin offering services. Six Month Progress Report on Program Objectives for FY 2014-15 ENVIRONMENTAL MANAGEMENT SOLID WASTE FUND 3. Fleet Maintenance - Continue a daily maintenance checklist and recurring replacement schedule on our heavy equipment based on age and repair costs. The County rebid a contract to utilize a vendor to provide limited night maintenance service for the truck tractors and the compactor trucks on an "as needed" basis. Repair work is performed through the Automotive Division of the Department of Public Works when staff is available. Otherwise, it is contracted out to local vendors. The Solid Waste Division (SWD) is responsible for operating and maintaining two active landfills, one refuse sorting facility, twenty-two transfer stations, three base yards and two inactive landfills in addition to performing island -wide transportation of municipal solid waste 362 days a year. Emergency repairs are being performed through the Automotive Division when space and staff are available. Upon recommendation from the Automotive Division, emergency repairs are contracted out. 4. Comply with Department of Health Chapter 58.1 Hawaii Administrative Rules to ban or require source separation of green waste from entering County disposal facilities. Contracts are in place for the grinding of greenwaste on both the East and West sides of the County. The Division is working on plans to provide additional greenwaste collection sites in FY 14-15. 5. Continue post -closure maintenance and monitoring of Kailua and old Waimea landfills. The County continues to contract services to provide quarterly monitoring, limited maintenance and subsurface fire suppression activities at the Kailua and the Waimea Landfills. The remedial action plan to address the ongoing subsurface fires at the Waimea Landfill, as well as to insure compliance with DOH/US EPA regulations, has been approved by the State Department of Health (DOH). A continuing effort has been made at the Kailua Landfill site to add a significant quantity of soil materials to the various sinkholes and problematic areas of the site. It appears that progress is being made with this approach to the ongoing landfill fire issue. Six Month Progress Report on Program Objectives for FY 2014-15 ENVIRONMENTAL MANAGEMENT SOLID WASTE FUND 6. Expand recycling education, glass recycling, e -waste collections and household hazardous waste collections. a) Recycling Education Program — Public education efforts have continued to increase awareness of the 2 -bin recycling program at most transfer stations. Other promotional programs included Recycling Guide inserts in local newspapers on Earth Day, Hawaii Recycles Day, and reusable shopping bag/other promotional item distributions. The HI -5 Program continues to offer HI -5 recycling bins for use at community and special events. The Department also encourages businesses and community groups to start recycling initiatives and provides information to those interested in establishing new recycling ventures on -island. b) The Department also sets up display booths at various community events to promote recycling and to educate the public on recycling opportunities and how they affect our environment. c) Glass Recycling - Non HI -5 glass bins have been operating at nineteen of the island's twenty-two transfer stations/convenience centers. d) E -Waste Program - Residential E -Waste collections continue at four of the County transfer stations. Events are held at the Wai`6hinu, Waimea, Kealakehe and Hilo Transfer Stations on a rotating basis. Commercial E -Waste collection is done once per month at the Hilo Sort Station on a reservation basis only. One privately operated a -waste collection location was established through a bid that was put out by the Division. This will allow for the daily collection of both residential and commercial e -waste. e) Household Hazardous Waste (HHW) Program — During FY14-15 two HHW Collection Events have been held, one in Hilo and one in Kealakehe. One additional HHW event was held in lower Puna for the community of Kapoho which was impacted by Hurricane Iselle. g) Reuse - Reuse Centers continue to operate at the Haw!, Kea`au, Kealakehe, Keauhou, Pahoa & Waimea Recycling & Transfer Stations. h) Mixed Recyclables - Mixed Recyclables collection and diversion is available at nineteen of our twenty-two transfer stations/convenience centers. Segregated paper recycling (mainly separate cardboard bins) are located at the Hilo, Kea`au and Kealakehe transfer stations. Six Month Progress Report on Program Objectives for FY 2014-15 ENVIRONMENTAL MANAGEMENT SOLID WASTE FUND i) The County Recycling website is continually updated and maintained in order to increase the methods by which the public can access convenient 24 hour up- to-date information about recycling on the Big Island. The website, www.hawaiizerowaste.org, provides the public with detailed information on the Department's SWD and County -sponsored recycling programs as well as other relevant recycling events and information. j) Other Recycling Programs: The Department continues to offer its Do -It - Yourself Used Motor Oil Recycling Program via Recycle Hawaii and participating drop-off vendors. 7. Support the State DOH HI5 programs and redemption centers for the public. There are currently twenty certified redemption center (CRC) locations on the Hawaii Island which include eighteen permanent sites and two mobile services. HMP Inc., dba Business Services Hawai i, is currently operating redemption centers at five of the County's rural transfer stations and Atlas Recycling LLC is operating at four. In addition, Atlas Recycling LLC offers redemption services at six permanent locations and one mobile service. HMP Inc., dba Business Services Hawaii also operates two permanent locations and one mobile service. Mr. K's Recycling and Redemption operates one permanent redemption center. a) County HI -5 recycling staff conduct regular compliance inspections at all CRCs. Inspection reports are filed with DOH on a monthly basis. b) County HI -5 recycling staff also conducts regular retail inspections for retailer compliance with the HI -5 Bottle Bill law. Monthly inspection reports are filed with DOH. c) County HI5-recycling staff conducts regular inspections at Hotels, Bars and Restaurants to educate the private sector of the recycling opportunities on island. Monthly inspection reports are filed with DOH. 8. Provide for the proper closure of former Kona and Hilo scrap metal yards. The Solid Waste Division (SWD) has been working with a consultant for the remediation of the Hilo and Kailua scrap metal sites. A work plan was submitted to DOH. Once we receive feedback from DOH we can put out a bid for the cleanup of both of these sites. Six Month Progress Report on Program Objectives for FY 2014-15 4 ENVIRONMENTAL MANAGEMENT SOLID WASTE FUND 1. Implement proposed actions identified in the Update to the Integrated Solid Waste Management Plan for the County of Hawaii. The 2009 Integrated Resources and Solid Waste Management Plan identified three major alternatives for solid waste management in the County: a.) Implement a series of programs to reduce the volume of waste entering the landfills: i) Awarded a new contract for acceptance of mixed scrap metal, white goods, car batteries and propane tanks from the various transfer stations around the island. All materials received either a zero cost bid or a sales offer which means the County is not paying for any of the material delivered to the contractor and is also receiving revenue for some of the materials. ii) Continued the greenwaste mulching program in both East and West Hawai'i. iii) Hosted field trips of the solid waste facilities and sponsored various events around the island to educate and promote recycling. iv) Continued to provide courses for the promotion of backyard composting which included the distribution of home composting units. b.) Make improvements to existing infrastructure to accommodate new waste reduction programs: i) A design build project was put out and awarded for rebuilding the Volcano and Glenwood transfer stations which includes various improvements to the 2 -bin recycling program. c.) Conduct more in-depth evaluations of two options to address the need for Ion- term capacity for residuals needing disposal. i) The County is continuing to evaluate the options for solid waste disposal in East Hawaii. The North facing slope of the existing South Hilo Sanitary Landfill (SHSL) will be developed according to the previously utilized sliver fill pattern. ii) A Request for Proposals was issued for a Waste Reduction Technology. A contractor is expected to be selected within FY2015-16. Final Status Report on Program Objectives for FY 2013-14 ENVIRONMENTAL MANAGEMENT SOLID WASTE FUND 2. Continue repairs and enhancement services at all County transfer stations. A design build contract was awarded and design work has begun for replacement of the retaining walls at the Volcano and Glenwood Transfer Stations. The Solid Waste Division (SWD) has been working with a consultant for the remediation of the Hilo and Kailua scrap metal sites. A work plan was submitted to DOH. Once we receive feedback from DOH we can put out a bid for the cleanup of both of these sites. Installation of gates for the refuse disposal chutes was completed at all transfer stations. This allows for increased safety for our Solid Waste Facility Attendants. Multiple fencing repair jobs were completed at transfer stations island -wide to repair damages from accidents involving members of the public. Multiple tree removal and trimming projects were conducted island -wide due to safety concerns of the facilities and the customers. Fleet Maintenance - Continue a daily maintenance checklist and recurring replacement schedule on our heavy equipment based on age and repair costs. Repair work is performed through the Automotive Division of the Department of Public Works when staff is available. Otherwise, it is contracted out to local vendors. The SWD is responsible for operating and maintaining two active landfills, one refuse sorting facility, twenty-two transfer stations, three base yards and two inactive landfills in addition to performing island -wide transportation of municipal solid waste 362 days a year. Emergency repairs are being performed through the Automotive Division when space and staff are available. Upon recommendation from the Automotive Division, emergency repairs are contracted out. Final Status Report on Program Objectives for FY 2013-14 ENVIRONMENTAL MANAGEMENT SOLID WASTE FUND 4. Comply with Department of Health Chapter 58.1 Hawaii Administrative Rules to ban or require source separation of green waste from entering County disposal facilities. A contract is in place for the grinding of greenwaste on both East and West sides of the County. Additional greenwaste collection bins were provided as part of the improvements at the Kealakehe Transfer Site and have been put into service. 5. Continue post -closure maintenance and monitoring of Kailua and old Waimea landfills. The County continues to contract services to provide quarterly monitoring, limited maintenance and subsurface fire suppression activities at the Kailua and the Waimea Landfills. The remedial action plan to address the ongoing subsurface fires at the Waimea Landfill, as well as to insure compliance with DOH/US EPA regulations, has been approved by the State Department of Health (DOH). A continuing effort has been made at the Kailua Landfill site to add a significant quantity of soil materials to the various sinkholes and problematic areas of the site. It appears that progress is being made with this approach to the ongoing landfill fire issue. Capping of the old landfill gas system was completed. This was done in an effort to minimize the amount of air leaking into the site. 6. Expand recycling education, glass recycling, e -waste collections, household hazardous waste collections and landfill diversion programs. a) Recycling Education Program — Public education efforts have continued to increase awareness of the 2 -bin recycling program at most transfer stations. Additional signage has been installed at the Kealakehe Site to more clearly explain aspects of the recycling programs. Other promotional programs included Recycling Guide inserts in local newspapers on Earth Day, Hawaii Recycles Day, and reusable shopping bag/other promotional item distributions. The HI -5 Program continues to offer HI -5 recycling bins for use at community and special events. The Department also encourages businesses and community groups to start recycling initiatives and provides information to those interested in establishing new recycling ventures on -island. Final Status Report on Program Objectives for FY 2013-14 ENVIRONMENTAL MANAGEMENT SOLID WASTE FUND b) The Department also sets up display booths at various community events to promote recycling and to educate the public on recycling opportunities and how they affect our environment. c) Glass Recycling - Non HI -5 glass bins have been operating at nineteen of the island's twenty-two transfer stations/convenience centers. d) E -Waste Program - Residential E -Waste collections continue at four of the County transfer stations. Events are held at the Wai`ohinu, Waimea, Kealakehe and Hilo Transfer Stations on a rotating basis. Commercial E - Waste collection is done once per month at the Hilo Sort Station on a reservation basis only. e) Household Hazardous Waste (HHW) Program — During FY2013-14 six HHW collection events were held, two in Hilo, two in Kailua, one in Waimea, and one in Pahoa. f) Reuse - Reuse Centers continue to operate at the Haw!, Kea`au, Keauhou, Pahoa, Waimea and Kailua Recycling & Transfer Stations. g) Mixed Recyclables - Mixed Recyclables collection and diversion is available at nineteen of our twenty-two transfer stations/convenience centers. Segregated paper recycling (mainly separate cardboard bins) are located at the Hilo, Kea`au and Kealakehe transfer stations. h) The County Recycling website is continually updated and maintained in order to increase the methods by which the public can access convenient 24 hour up-to-date information about recycling on the Big Island. The website, www.hawaiizerowaste.org, provides the public with detailed information on the Department's SWD and County -sponsored recycling programs as well as other relevant recycling events and information. i) Other Recycling Programs: The Department continues to offer its Do -It - Yourself Used Motor Oil Recycling Program via Recycle Hawaii and participating drop-off vendors. Final Status Report on Program Objectives for FY 2013-14 4 ENVIRONMENTAL MANAGEMENT SOLID WASTE FUND 7. Support the State DOH HI5 programs and redemption centers for the public. There are currently twenty certified redemption center (CRC) locations on Hawaii Island which include nineteen permanent sites and one mobile service. During FY2013-14 HMP Inc., dba Business Services Hawai i, operated redemption centers at ten of the County's rural transfer stations. In addition, Atlas Recycling LLC offers redemption services at six permanent locations; three in Hilo, two in Kona and one in Waimea. HMP Inc., dba Business Services Hawaii also operates one permanent location and one mobile service. Mr. K's Recycling and Redemption operates a redemption center in Hilo. a) County HI -5 recycling staff conduct regular compliance inspections at all CRCs. Inspection reports are filed with DOH on a monthly basis. b) County HI -5 recycling staff also conducts regular retail inspections for retailer compliance with the HI -5 Bottle Bill law. Monthly inspection reports are filed with DOH. c) County'H15-recycling staff conducts regular inspections at Hotels, Bars and Restaurants to educate the private sector of the recycling opportunities on island. Monthly inspection reports are filed with DOH. Final Status Report on Program Objectives for FY 2013-14 �C� GOLF" COURSE -l-'., FUND PARKS & RECREATION GOLF COURSE FUND 1. Improve, beautify and maintain the greens, tees and fairways at the Hilo Municipal Golf Course by: a. aerating all golf course greens in October and May, weather permitting; All 19 greens have been aerated in October. Second phase is scheduled for May. b. verticut and de -thatch all greens in July, October, January, and April, weather permitting, or as needed; All 19 greens have been verticut every two months. c. controlling application of fertilizer and pesticide to greens, fairways and tees weekly, or as needed; Fertilizer application shave been done on a weekly basis as needed. Pesticide application have been done weekly as needed. d. controlling application of herbicide to greens, tees, stream beds, ditches and course boundaries weekly, or as needed; Herbicide application has been done on a weekly basis as needed. e. daily mowing of greens; Greens have been mowed daily. f. mowing of tee tops every Thursday, weather permitting; Tee tops has been mowed weekly. g. mowing of fairways Monday through Friday, weather permitting; Fairways have been mowed on a daily basis. h. top dressing greens monthly, weather permitting. Greens have been top dressed once per month. i. rolling of greens on a weekly basis, or as needed. Greens have been rolled weekly as needed. Six Month Progress Report on Program Objectives for FY 2014-15 PARKS & RECREATION GOLF COURSE FUND 2. Schedule and assign tee times for: a. individuals and groups on a daily basis; Tee times have been taken daily. b. club tournaments every six months; Tournament schedule has been posted for the second half of the fiscal year. c. larger fundraising tournaments on an annual basis. Targeting, but not limited to six fundraisers per fiscal year. 14 large fundraising tournaments have been scheduled. 3. Schedule inspection and repairs of course structures, clubhouse facilities and maintenance warehouse during the months of July, October, January, and April. Facility inspections have been done on a monthly. 4. Daily routine inspections and maintenance of equipment, course vehicles and safety equipment. All maintenance equipment is inspected daily. 5. 80% of the service surveys received by golfers will be satisfactory or better. No service surveys have been submitted this year at this time. 6. 50% of all employees will have at least one training course. Objective being completed. Training courses are being scheduled this quarter. 7. 100% of employees will be exposed to safety talks at least once per month. Safety talks are done monthly. Six Month Progress Report on Program Objectives for FY 2014-15 2 PARKS & RECREATION OWN GOLF COURSE FUND 1. Improve, beautify and maintain the greens, tees and fairways at the Hilo Municipal Golf Course by: a. aerating all golf course greens in October and May, weather permitting; Objective achieved. All 19 greens have been aerated in October and May. b. verticut and de -thatch all greens in July, October, January, and April, weather permitting, or as needed; Objective achieved. All 19 greens have been de -thatched in July, October, January, and May. c. controlling application of fertilizer and pesticide to greens, fairways and tees weekly, or as needed; Objective achieved. fertilizer applications have been done on a monthly basis. Pesticide applications have been done every other month. d. controlling application of herbicide to greens, tees, stream beds, ditches and course boundaries weekly, or as needed; Objective achieved. Herbicide application has been done on a monthly basis. e. daily mowing of greens; Objective achieved. Greens have been mowed daily. f. mowing of tee tops every Thursday, weather permitting; Objective achieved. Tee tops have been mowed weekly. g. mowing of fairways Monday through Friday, weather permitting; Objective achieved. Fairways have been mowed on a daily basis. h. top dressing greens monthly, weather permitting; Objective achieved. We have top dressed the greens once per month. i. rolling of greens on a weekly basis, or as needed. Objective achieved. Greens have been rolled three times per week. Final Status Report on Program Objectives for FY 2013-14 1 PARKS & RECREATION GOLF COURSE FUND 2. Schedule and assign tee times for: a. individuals and groups on a daily basis; Objective achieved. Tee times have been taken daily b. club tournaments every six months; Objective achieved. Club tournaments have been scheduled twice this year. c. larger fundraising tournaments on an annual basis. Targeting, but not limited to six fundraisers per fiscal year. , Objective achieved. We have scheduled 9 fundraising tournaments this fiscal year. 3. Schedule inspection and repairs of course structures, clubhouse facilities and maintenance warehouse during the months of July, October, January, and April. Objective achieved. Course and structure inspections have been done monthly. 4. Daily routine inspections and maintenance of equipment, course vehicles and safety equipment. Objective achieved. All maintenance equipment is inspected weekly. 5. 80% of the service surveys received by golfers will be satisfactory or better. Objective achieved. 100% satisfactory rating. 6. 50% of all employees will have at least one training course. Objective achieved. All employees have gone through several training sessions including the new HAZCOM standards. 7. 100% of employees will be exposed to safety talks at least once per month. Objective achieved. Safety talks are done weekly. Final Status Report on Program Objectives for FY 2013-14 �i GEOTHERMAL RE-l"L—DCATION & COMMUNITY B---)ENf E---l-'f,"lTSc,:)' PLANNING GEOTHERMAL RELOCATION & COMMUNITY BENEFITS FUND The Geothermal Relocation and Community Benefits Fund shall be administered in an efficient and responsible manner complying with all applicable ordinances and rules. Objective being achieved. The first round of relocation purchases is almost complete. Five purchases have been completed (closed Escrow) and one more to close shortly. Six Month Progress Report on Program Objectives for FY 2014-15 PLANNING GEOTHERMAL RELOCATION & COMMUNITY BENEFITS FUND The Geothermal Relocation and Community Benefits Fund shall be administered in an efficient and responsible manner complying with all applicable ordinances and rules. Objective achieved. There are now twenty-nine requests for relocation. Prudential Orchid Isle Properties now a subsidiary of Clark Realty is handling the claims. They are currently working on the first five claims. They will then move to the next group of claims pending availability of funds. Clark Realty has processed the first ten (10) people on the relocation list. Offers were sent out to the respective home owners. This process took longer than anticipated as we needed to define the process. Finalizing this first group and processing of the next group of ten will fall in the 2014-15 fiscal year. There are now 33 applicants for relocation. Final Status Report on Program Objectives for FY 2013-14 0`2 0 HOUSING FUND HOUSING OFFICE OF HOUSING & COMMUNITY DEVELOPMENT Community Development Division Development Branch 1. Complete the construction of 45 for -sale units in Phase 3 of the Kamakoa Nui Workforce Housing Community. 24 homes in Phase 4 have been sold, with 16 currently under construction. 2. Develop and complete the landscaping, which includes a park and basketball court, Na Kahua Hale O Ulu Wini. Preparing to conduct an RFP for the landscaping, basketball court and paving for this project. Planning Branch 1. Complete two Fair Housing trainings for the general public. Scheduled for March -April 2015. 2. Complete two Fair Housing trainings for persons with language barriers. Scheduled for March -April 2015. 3. Increase Fair Housing training attendance by four new landlords. Scheduled for March -April 2015. Existing Housing Division Family Self Sufficiency Branch Family Self Sufficiency Program 1. Provide services to at least 30 participants through the Section 8 Family Self - Sufficiency Program by June 30, 2015. As of December 31, 2014, three participants graduated from the program and received a combined escrow savings of $ 35,000. Enrolled seven new program participants. Continues to coordinate quarterly meetings to ensure proper referral of participants to community resources. Conducted monthly informational meetings to disseminate program information to potential program participants. Six Month Progress Report on Program Objectives for FY 2014-15 HOUSING OFFICE OF HOUSING & COMMUNITY DEVELOPMENT Section 8 Homeownership Option Program 1. Complete one Section 8 Homeownership Option Program transactions with an eligible program participant. • Completed one transaction through the Section 8 Homeownership Option Program. • Program Coordinator continues to meet with and provide guidance to program applicants as they work on meeting program requirements (down payment, credit score, debt reduction.) Housing Programs Branch Residential Emergency Repair Program 1. Provide loans and complete home repairs for 15 low and moderate income home owners. Nine rehabilitation projects are completed, four projects are in construction phase and nine applications are being reviewed for meeting program eligibility requirements. Rental Assistance Branch Housing Choice Voucher (Section 8) Program 1. Maintain a 99% utilization rate of HUD provided funding for the Housing Choice Voucher (Section 8) Program. As of December 31, 2014, we are on track to meet program funding utilization goals. HOME Tenant Based Rental Assistance Program 1. Maintain 99% utilization rate of funding for Tenant Based Rental Assistance Program. As of December 31, 2014, we are on track to meet program funding utilization goals. Six Month Progress Report on Program Objectives for FY 2014-15 HOUSING OFFICE OF HOUSING & COMMUNITY DEVELOPMENT Grants Management Division Grants Administration Branch Community Development Block Grant (CDBG) 1. Fund, monitor, complete, and/or close approximately five CDBG projects in accordance with program regulations. Projects will benefit at least 80% low and moderate income persons. HOME Three projects are complete and two projects have been funded. Fund, administer, complete and/or close out approximately four HOME projects in accordance with program regulations. Projects will benefit 100% low and moderate income persons. Two projects have been funded. Workforce Development Branch Workforce Investment Act (WIA) 1. Provide services to: 185 adults who are 18 years of age and older and meet the income requirement. 143 dislocated workers who have recently been laid off due to company closure or who have been given notice of layoff. 162 in -school youth (ages 14-18) and out-of-school youth (ages 14-21) who are considered disadvantaged with at least one of the WIA program barriers. As of December 31, 2014, provided services for 118 Adults, 98 Dislocated Workers and 129 In -School and Out -of -School Youth. Six Month Progress Report on Program Objectives for FY 2014-15 HOUSING OFFICE OF HOUSING & COMMUNITY DEVELOPMENT Community Development Division Development Branch 1. Construct of 20 transitional/rental units at Na Kahua Hale O Ulu Wini. The construction of 20 transitional/rental units was nearing completion by June 30, 2014. 2. Construct the Dry Sewer Line at Na Kahua Hale O Ulu Wini. The construction of a dry sewer line is not being pursued at this time due to the lack of infrastructure and surmountable cost associated with the project. 3. Construct 16 for -sale units in Phase 2 and Phase 3 of the Kamakoa Nui Workforce Housing Community. Construction of homes is ongoing, with 12 homes completed and four under construction during this fiscal period. 4. Sales of Phase 3 and 4 at Kamakoa Nui Workforce Housing Community. Sales for Phase 3 have been completed with Phase 4 currently out to bid. 5. Provide construction management services to four construction projects. Completed two projects and two projects are ongoing. 6. Complete the rehabilitation of 20 existing housing units owned by low and moderate - income person(s) through the RERP and the NAHASDA Programs. Seven rehabilitation projects were completed, nine projects are in the rehabilitation/construction phase and 12 applications are being reviewed for meeting program eligibility requirements. Final Status Report on Program Objectives for FY 2013-14 HOUSING OFFICE OF HOUSING & COMMUNITY DEVELOPMENT Planning Branch 1. Complete two Fair Housing trainings for the general public. Two trainings were completed. 2. Complete two Fair Housing trainings for persons with language barriers. Two trainings have been planned for November and December of 2014. 3. Increase Fair Housing training attendance by four new landlords. Seven new landlords attended Fair Housing training. Existine Housine Division Family Self Sufficiency Branch Family Self Sufficiency Program 1. Provide services to at least 50 participants through the Section 8 Family Self - Sufficiency Program by June 30, 2014. The Program Coordinator provided services and referred 25 FSS Program participants to community resources that assisted them in achieving necessary milestones as they work toward financial self-sufficiency. • Conducted quarterly meetings that introduced and connected community resources and program participants. • Conducted monthly informational meetings in Hilo and Kona to disseminate FSS program information. Final Status Report on Program Objectives for FY 2013-14 HOUSING OFFICE OF HOUSING & COMMUNITY DEVELOPMENT Section 8 Homeownership Option Program 1. Complete one Section 8 Homeownership Option Program transactions with an eligible program participant. The Program Coordinator met and guided program applicants as they worked on meeting homeownership financial requirements (down payment, credit score, debt reduction). There were no completed transactions through the Section 8 Homeownership Option Program; however, the Existing Housing Division had three participants voluntarily terminate their participation in the Section 8 Program due to homeownership. Conducted monthly informational meetings in Hilo and Kona to disseminate FSS program information. Rental Assistance Branch Housing Choice Voucher (Section 8) Program 1. Maintain a 99% utilization rate of HUD provided funding for the Housing Choice Voucher (Section 8) Program. Met program funding utilization goals. HOME Tenant Based Rental Assistance Program 1. Maintain 95% utilization rate of funding for Tenant Based Rental Assistance Program. Met program funding utilization goals. Grants Management Division Grants Administration Branch Community Development Block Grant (CDBG) 1. Fund, monitor, complete, and/or close approximately five CDBG projects in accordance with program regulations. Projects will benefit at least 80% low and moderate income persons. Three projects funded and completed. 2. By April 2014 the balance of CDBG funds in the federal treasury must be less than one and a half times the yearly grant amount. Current ratio is 1.74. Final Status Report on Program Objectives for FY 2013-14 HOUSING OFFICE OF HOUSING & COMMUNITY DEVELOPMENT HOME 1. Fund, administer, complete and/or close out approximately five HOME projects in accordance with program regulations. Projects will benefit 100% low and moderate income persons. Two projects funded and 1 project completed. Workforce Development Branch Workforce Investment Act (WIA) 1. Prepare the 2014 Annual Plan and submit the Plan to the State Department of Labor and Industrial Relations (DLIR) by May 2014 and receive approximately $1,300,000 in WIA funds. 2014 Annual Plan was submitted to the State DLIR May 2014. 2. Provide services to: 221 adults who are 18 years of age and older and meet the income requirement. 225 dislocated workers who have recently been laid off due to company closure or who have been given notice of layoff. 159 in -school youth (ages 14-18) and out-of-school youth (ages 14-21) who are considered disadvantaged with at least one of the WIA program barriers. Provided services for 167 adults, 163 dislocated workers and 184 in -school and out -of school youth. Final Status Report on Program Objectives for FY 2013-14 CU 4-D) 0 0 (iEOTHE---,'RXAL A Sc iSSE - 1 -'� T F " U N D PLANNING GEOTHERMAL ASSET FUND The Geothermal Asset Fund shall be administered in an efficient and responsible manner complying with all applicable ordinances and rules. Objective being achieved. Several claims against the fund has been submitted and processed through the Planning Commission. Six Month Progress Report on Program Objectives for FY 2014-15 PLANNING GEOTHERMAL ASSET FUND The Geothermal Asset Fund shall be administered in an efficient and responsible manner complying with all applicable ordinances and rules. Objective achieved: There are several requests being processed for community mitigation purposes which include air monitors, hand-held and stationary as -well -as health studies. Several expenditures approved by Planning Commission were processed to include Jerome Monitors, hand=held monitors, water study by USGS and the health study by Dr. J. Maddock of the University of Hawaii. Actual expenditure may fall into fiscal year 2014-15. Final Status Report on Program Objectives for FY 2013-14