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HomeMy WebLinkAboutBIL 155 Draft 01 2014-2016 (Part 1, Vol. II) COUNTY OF H ............ \Vill. • • . • PART I VOLUME II The Proposed Operating Budget FY 2016 - 2017 March 1 , 2016 will 155, Volkw,e -Cfi' '� TABLE OF CONTENTS Page Aging 1 Civil Defense Agency 11 Corporation Counsel 17 County Council 25 County Physicians 33 Elderly Activities 35 Environmental Management 51 Finance 55 Fire 79 Human Resources 107 Information Technology 115 Legislative Auditor 121 Liquor Control 127 Management 133 Mass Transit Agency 141 Miscellaneous Accounts 145 Parks & Recreation 151 Planning 193 Police 205 Prosecuting Attorney 241 Public Works 253 Research and Development 277 Highway Fund 301 Sewer Fund 313 Cemetery Fund 321 Bikeway Fund 323 Beautification Fund 325 Vehicle Disposal Fund 329 Solid Waste Fund 333 Golf Course Fund 339 Geothermal Relocation & Community Benefits Fund 343 Housing Fund 347 Geothermal Asset Fund 361 AGING AGING DEPARTMENT SUMMARY Mission Statement To help older individuals live independently with dignity. Department Goals 1. Forge partnerships and alliance that will give impetus to meeting Hawai`i's greatest challenges of the aging population. 2. Assist the State Executive Office on Aging in developing a statewide ADRC system for older adults and their families to access and receive Long Term Services (LTSS) within their respective counties. 3. Maximize opportunities for older adults to age well, remain active and enjoy quality Enable people with disabilities and older adults to live in their community through the availability of and access to high-quality Long Term Services and Supports, including lives while engaging in their communities. 4. Supports for families and caregivers. 5. Optimize the health, safety and independence of Hawai`i's older adults. Funding Source and Position Count General Fund $ 668,107 General Fund 12 Grant Revenue $ 2,200,000 Grant Revenue/Other 5 Other $ 5,000 Total Budget: $ 2,873,107 Total Number of Positions 17 1 AGING AGING Program Description The Hawai`i County Office of Aging (HCOA) was authorized in 1966 and is an Area Agency on Aging(AAA). As an AAA, the Office of Aging is required to prepare and submit for funding an Area Plan on Aging. The Area Plan describes the manner in which this office develops its service delivery system for older persons on the Big Island. Through an approved Area Plan, the Office of Aging obtains federal and state funds through the State Executive Office on Aging. Funds obtained for services are contracted to various providers in the community that have shown the ability and willingness to deliver quality programs. AAAs are not permitted to provide services directly. Most of the funding for the Office of Aging's administrative expenses are provided by the County of Hawai`i. The Office of Aging falls organizationally under the Mayor's office headed by an Executive on Aging. HCOA has an East and West Hawai`i office and is working to have outreach satellite offices in South and North Hawai`i. HCOA is staffed by an Executive on Aging, three Aging Program Planners, two Access Managers, five Aging and Disability Specialists, an Administrative Services Assistant, a Computer Programmer/Analyst, an Assistant Analyst, and three Information and Assistance Clerks. The Mayor of Hawai`i County and HCOA have established two advisory councils, the Committee of Aging and the Committee on People with Disabilities. The Committee on Aging serves as an advisory council to advise HCOA on the development and administration of the Area Plan, conducts public hearings, represents the interests of older persons and receive and comment on all community policies, programs and actions which affect older persons of Hawai`i County. HCOA also spearheads the Mayor's Committee on People with Disabilities which purpose is to advise the Mayor on all matters related to persons with disabilities. As its' primary goal, the committee reviews and recommends actions and provides guidelines to improve the quality of life for all people with disabilities. This is a new function for HCOA and attributes to the goal of having a fully functioning ADRC which also provides information, assistance and referral services to people with disabilities who are looking for long-term services and supports. As its' primary goal, the committee reviews and recommends actions and provides guidelines to improve the quality of life for all people with disabilities. 2 AGING AGING Specific functions that the Hawai`i County Office of Aging undertakes in fulfilling its' mission of the development and administration of programs on aging for the County of Hawai`i include the following: 1. Continuously assessing the needs of older persons in Hawai`i County and developing programs aimed at meeting those needs; 2. Maintain data on the profile and needs of older persons and their caregivers in Hawai`i County and to have this information available for other organizations and the general public; 3. Coordinate planning with other agencies and organizations to promote new or expanded benefits and opportunities for older persons; 4. Develop and administer an Area Plan on Aging for a comprehensive and coordinated service delivery system in Hawai`i County; 5. Provide technical assistance, monitor, and periodically evaluate the performance of all service providers under the Area Plan; 6. Enter into sub-grants or contracts for the provision of services outlined in the Area Plan; and 7. Represent the interests of older persons to public officials and public and private agencies; 8. Develop and maintain a public awareness program for older persons; 9. Monitor, evaluate, and comment on policies, programs, hearings, and community actions which affect older persons. 3 AGING AGING Program Objectives Maximizing opportunities for seniors to age well, remain active, and enjoy quality lives while engaging in their communities. 1. Community Planning and Development/Healthy Aging Initiative a. By June 2017 HCOA will have trained 45 additional participants in the Better Choices, Better Health—Ke Ola Pono Program and 70% (seven out of ten) of these participants will be surveyed with results showing an improvement or maintenance of their physical health status six months after the end of each workshop. b. By June 2017, at least eight more Lay Leaders will be trained. Forging partnerships and alliances that will give impetus to meeting Hawai`i's greatest challenges of the aging population. 2. Fully-functional Aging and Disability Resource Center b. By June 2017, HCOA's ADRC will be granted fully-functional status, compromises will be reached regarding data consolidation, HCOA's business model, and funding to provide services will be on-going. c. By June 2017, a 2% increase in call-ins and walk-ins will be expected at both the East and West Hawaii ADRC. Developing a statewide ADRC system for older adults and their families to access and receive Long Term Support Services (L TSS) within their respective counties. 3. Improved access to Aging and Disability Resource Center Services a. By June 2017, all individuals (100%) who make contact with any of the ADRC sites will have their questions and concerns answered and most individuals (90%) will perceive services as delivered in a professional manner with respect and aloha. b. The HCOAs language access plan will be implemented and potential consumer/caregivers who speak English as a second language will receive communication in their language as well as translated material as needed. 4 AGING AGING Program Objectives (continued) Enabling people with disabilities and older adults to live in their community through the availability of and access to high-quality Long Term Services and Supports, including supports for families and caregivers. 4. Home and Community Based Services and Caregiver Support a. By June 2017, HCOA (through its' case management contracted provider) will meet the service needs of 350 consumers of which at least 80%will remain in their home three months following formal services. b. By June 2017, caregiver supports and services will increase by 3%. In 2017, HCOA will reach the following caregivers: 400 conference participant; at least 50 hours of counseling, peer support groups and training; 50 caregivers receiving respite services; and at least 25 consumers receiving care giving supplemental services. Optimizing the health, safety, and independence of Hawai`i's older adults. 5. Public Education and Protection a. By June 2017, at least 100 participants will be made aware of elder abuse and neglect. 80% of registered conference and workshop participants surveyed will state two forms of elder abuse and share two possible prevention methods. b. A minimum of 2,060 units of legal services to an estimated 310 individuals provided to address the need for information about legal: advice, counseling, and representation. As a result, 80% of cases opened have satisfactory resolution. c. By June 2017, a minimum of 4,200 householders, physician offices, and organizations receive the monthly publication called the "Silver Bulletin,"which aims to increase the knowledge of and access to benefits and programs for older individuals and their caregivers in Hawai`i County. 5 AGING AGING Program Objectives (continued) Special Note: Contracts to the Elderly Activities Division, Department of Parks & Recreation. Funds provided to the Elderly Activities Division are deposited directly to its respective accounts. Elderly Activities Division will provide the following contracted services and reflects its own program objectives. • Congregate Meals • Training and Employment • Home-Delivered Meals • Nutrition Education • Outreach • Transportation • Volunteer Services Program Highlights The Office of Aging carried out the following major projects and/or initiatives for FY 2014-15: • HCOA implemented the Better Choices, Better Health initiative and provided two workshops in Pahala, one in Waimea, and two in Hilo serving a total of 47 participants. • HCOA arranged for six individuals to receive the Master Training certification for the BC/BH Chronic Disease Self-Management Program. Two individuals were from the North and South Kohala District, three from the North and South Kona district and one from the Hilo/Puna district. Four of these six individuals went on to do the Master Trainer cross training for Diabetes Self-Management Program. These individuals have already begun to provide needed workshops within their communities and soon will be able to do Lay Leader training throughout the Island districts in the upcoming year. • In November 2014 a Caregivers Conference was held at Sangha Hall in East Hawai'i. 268 attendees participated in which 172 were caregivers. Key note speakers and break out group speakers addressed multiple topics and provided education for Caregivers in the community. In support of caregivers, over 30 6 AGING AGING vendors provided information at the resource/vendor fair. Of the 91 surveys returned, over 80% felt they had an improved knowledge base of caregiver resources to enable informed decision making. • On June 12, 2015 a Caregiver Conference was held at the Hilton Waikoloa Village Hotel. 157 attendees participated in which 103 were caregivers. Over 20 vendors provided information at the resource/vendor fair. Of the 92 surveys returned participants who felt the conference Keynote speaker(Dr. Michael Cheang) touched on key issues for caregivers. Also, the variety of information offered in the Resource Fair about programs and services available in Hawai`i County were very useful. The overall satisfaction with the conference was over 90%. • Two series of the evidence based program "Powerful Tools for Caregivers" (PTC) were held at the ADRC throughout the fiscal year. Each series consisted of six 90 minutes classes. A total of eleven participates completed the workshop. Also, the newly trained PTC leaders have provided classes to 48 caregivers. A total of 68 caregivers were provided information, training, respite, and support group counseling services. Of the 68 caregivers, 51 received (75%) a complete caregiver assessment. • The ADRC served 1,186 individuals between July 2014 and June 2015. It is also important to note that the ADRC in both East and West Hawaii received a combined monthly average of 400 calls and 300 walk-ins of individuals seeking information, assistance, referral, or options counseling. This translates to over 8,000 contacts for fiscal year 2014-15. The ADRC also received over 200 request for placards each month which translates to another 2,400 contacts for assistance from those with disabilities. • For period July 1, 2014 through June 30, 2015, Legal Aid Society of Hawai`i provided 2,402 hours of information about legal advice, counseling and representation to 401 individuals. More than 80% of those surveyed were satisfied with their resolution. 7 AGING AGING Program Measures FY 2014-15 FY 2015-16 FY 2016-17 Actual Budget Estimate Grants Received 1.6 mil 2.2 mil 2.2 mil (millions) Contracts Administered 21 25 25 Caregiver Support Program GROUP 1 SERVICES 24 ind/ 102 sessions 40 ind/ 10 sessions 30 ind/50 sessions Counseling& Training 54 ind/4,384 units 100 ind/4,800 units 83 ind/4,000 units Respite Supplemental 4 ind/ 113 requests 75 ind/225 units 25 ind/75 requests Services GROUP 2 SERVICES 420 ind/6 activities 350 ind/2 activities 412 ind/2 activities * Information Services Access Assistance 0 ind/0 contacts 150 ind/360 contacts 103 ind/376 contacts Community-Based Planning—Healthy 47 ind/5 workshops 45 ind/5 workshops 45 ind/4 workshops Aging Home Modification 155 ind/502 requests 130 ind/340 requests 103 ind/376 requests Kupuna Care Services ** Case Management 346 ind/$331,570.91 450 ind/$369,000 412 ind/$487,478 ** Adult Day Care N/A N/A N/A ** Assisted Transport N/A N/A N/A ** Heavy Chore N/A N/A N/A ** Homemaker N/A N/A N/A ** Personal Care N/A N/A N/A Kupuna Care HCBS 354 ind/$436,918.44 450 ind/$507,895 286 ind/$283,416 Legal Services 260 ind/$47,614.00 350 ind/$100,000 310 ind/$86,485 Public Education 4,100 ind/$31,900.00 4,200 ind/$34,800 4,200 ind/$36,561 Transportation 1,345 ind/ 80,860 350 ind/ 50,000 trips 1,340 ind/ 87,500 trips trips * Information statistics include educational and training presentations ** Actual Program Measures for Adult Day Care,Assisted Transport,Heavy Chore,Homemaker,and Personal Care are consolidated under"Home and Community-Based Services"in the Kupuna Care Program Objectives. 8 AGING AGING Program Expenditures FY 2014-15 FY 2015-16 FY 2016-17 Actual Budget Request Number of Positions 12 17 17 Salaries and Wages 688,174.93 876,655 919,332 Operations 1,250,977.02 1,945,626 1,947,635 Equipment 30,523.42 27,400 2,980 Program Total 1,969,675.37 2,849,681 2,869,947 Personnel Position Summary FY 2014-15 FY 2015-16 FY 2016-17 Position Title Authorized Authorized Request County Executive on Aging 1 1 1 Accountant II 1 - - Administrative Services Assistant I - 1 1 Aging and Disability Services Manager - 2 2 Aging and Disability Specialist I(1/2 time) - 2 2 Aging and Disability Specialist I - 2 2 Aging and Disability Specialist II - 1 1 Aging Program Planner II 4 2 2 Aging Program Planner III 1 1 1 Computer Operator I - 1 1 Computer Programmer/Analyst 1 - - Department Data Processing Coordinator II 1 - - Information and Assistance Clerk 3 3 3 Information Systems Analyst IV - 1 1 Total 12 17 17 9 AGING COMMITTEE ON PEOPLE WITH DISABILITIES Program Description The Mayor's Committee on People with Disabilities is a volunteer committee appointed by the Mayor to advise him/her on all matters related to people with disabilities. The committee's primary function is to review and make recommendations and provide guidelines to improve the quality of life for people with disabilities in the County of Hawai`i. Program Objectives 1. Continue to advise administration on issues facing people with disabilities. 2. Work with disabilities community to help improve education and public awareness. 3. Continue to improve accessibility of County facilities and programs for people with disabilities. Program Highlights 1. Held meetings in Hilo. 2. Communicated all public concerns, involving the Hawai'i County, from people with disabilities to the Mayor's Office with recommendations. 3. Evaluated volunteer parking enforcement program. 4. Established Ad Hoc Committees for Education, Housing, and Recreation. 5. Initiated meetings with Hawai'i Police Department, Mass Transit, and Public Works to identify areas of disability awareness and accommodations to recommend to the Mayor's Office. Program Measures FY 2014-15 FY 2015-16 FY 2016-17 Actual Budget Estimate Number of Meetings Held 6 6 6 Program Expenditures FY 2014-15 FY 2015-16 FY 2016-17 Actual Budget Request Operations 2,100.21 3,160 3,160 Program Total 2,100.21 3,160 3,160 10 CIVIL DEFENSE AGENCY CIVIL DEFENSE AGENCY DEPARTMENT SUMMARY Mission Statement To protect the community from, and lessen the impact of natural and manmade disasters through the elements of: Mitigation, Preparedness, effective Response, and Recovery. Strengthen and promote community resiliency through the processes of collaboration, engagement, and empowerment. Department Goals 1. Support and maintain the continued revision, update, and enhancement of the Hawai`i County Emergency Operations Plan and all hazard mitigation plans. 2. Conduct annual review and update of all hazard emergency operations guides and response plans. 3. Provide basic and coordinated guidance to other public and private agencies in the formulation and maintenance of their organization's emergency operations plan. 4. Identify, organize, and inventory the public and private resources needed to execute the County's emergency and disaster plans. 5. Coordinate the County's post-disaster recovery and restoration operations in coordination with state and/or federal disaster assistance programs. 6. Coordinate the countywide outdoor warning siren system replacement/upgrade project with the Hawai`i Emergency Management Agency/State Civil Defense Agency and private sector. 7. Enhance Community Resiliency through the expansion of Citizen Corps programs throughout the county. Funding Source and Position Count General Fund $ 863,048 General Fund 9 Grant Revenue $ 539,000 Grant Revenue/Other - Total Budget: $ 1,402,048 Total Number of Positions 9 11 CIVIL DEFENSE AGENCY CIVIL DEFENSE Program Description The Hawai`i County Civil Defense Agency has the responsibility of administering various local, state, and federal mitigation, emergency preparedness, and response , programs for the County of Hawai`i. This includes the coordination of planning, mitigation, response and recovery programs to meet disaster situations and coordinating post-disaster recovery operations requiring state and/or federal assistance. The Civil Defense Agency also administers and manages the Department of Homeland Security Grant Program for all first responder agencies in the county, including state agencies such as Department of Health. Program Objectives 1. Complete the annual review and update of all Hawai`i County Civil Defense Agency Emergency Operations Guides and Response Plans. 2. Maintain a County of Hawai`i disaster and hazard training plan and schedule to facilitate the annual review and exercise of high risk hazard (Tsunami, Hurricane, and Earthquake) emergency operations guides and response plans. 3. Develop and maintain a community education and outreach program to encourage and foster resiliency through: Integration of community participation in the elements of disaster management; more effective Communication and Coordination with community groups and organizations; Empowering communities to develop and implement strategies at their level to improve resiliency. This outreach effort will refer to the acronym "ICE"that highlights the tenets of Integration, Communication/Coordination, and Empowerment. 4. Conduct an annual review and assessment of Civil Defense public notification and warning systems to include but not limited to: a. The use of the mass notification systems to provide timely digital platform public information and outreach messaging with respect to the various types of hazards and threats experienced. b. The expanded use of the mass notification system for other Departments in the County. c. The use of various social media and web based platforms to post and disseminate emergency information. 5. Conduct an annual assessment of all digital or electronic systems, software, and platforms used to: a. Establish and maintain a Common Operating Picture (COP) for all emergencies. b. Monitor and maintain situational awareness with emergency operations and incident management. 12 CIVIL DEFENSE AGENCY CIVIL DEFENSE Program Objectives (continued) c. Facilitate, submit,track, and process requests for assistance (RFA's) and or requests for information(RFI's) during emergency operations and the activation of the Emergency Operation Center(EOC). d. Conduct and facilitate preliminary damage assessments with the various emergencies and disaster events. e. Inventory and track all local (Hawai`i Island) disaster response resources. 6. Conduct and annual review of existing and new facilities being designated or considered as emergency shelters, in partnership with the Department of Education, American Red Cross, Hawai`i County Department of Parks and Recreation, and State Civil Defense. 7. Continue to participate in the administration of the County of Hawai`i Radio System Upgrade Project. 8. Continue to administer the Department of Homeland Security Grant Program for the County of Hawai`i as administered and directed by the State Civil Defense Agency and the State Department of Defense. Utilize Homeland Security funds to enhance the Emergency Operations Center (EOC), develop EOC continuity and contingency plans, develop programs to integrate social media into our operations and develop supply caches throughout the county in support of shelters and mass care initiative. 9. Conduct annual review and update of hazard maps to include but not limited to the tsunami evacuation maps, and provide updates to appropriate departments and agencies on an annual basis. 10. Identify and develop a siren installation, upgrade, repair, replacement, and preventative maintenance program in accordance and coordination with Hawai`i Emergency Management Agency/State Civil Defense CIP Funding plan and through private subdivision developers. Program Highlights • Continued engagement and partnership with the State Civil Defense and the Department of Accounting and General Services (DAGS) with the State-wide siren renovation and upgrade project. • Participated in: seven tests and exercises, 17 outreach activities, four training activities. • Continued revision and modification of the PGV Emergency Response and Action Guidelines. 13 CIVIL DEFENSE AGENCY CIVIL DEFENSE Program Highlights (continued) • Facilitated the purchase and acquisition of additional hazardous material (gas) monitoring capability for the Hawai`i Fire Department facilitated the purchase and acquisition of equipment and training under the Homeland Security Grant Program for various departments with an emphasis on supporting the continuity of operations and enhanced capabilities and capacity. • Four full scale (all partners and stakeholders) and 12 limited or partial (select agency or stakeholder participation based on event needs) Emergency Operations Center activations. Program Measures FY 2014-15 FY 2015-16 FY 2016-17 Actual Budget Estimate Emergency Plans Updated 5 10 5 Emergency Preparedness and Training Events 42 10 15 Exercises Conducted 1 5 1 Grants Acquired 1 2 1 Number of Staff Personnel Receiving Training 7 9 9 Program Expenditures FY 2014-15 FY 2015-16 FY 2016-17 Actual Budget Request Number of Personnel 7 9 9 Salaries and Wages 575,967.99 778,222 814,546 Operations 897,238.36 613,002 587,002 Equipment 25,729.40 500 500 Program Total 1,498,935.75 1,391,724 1,402,048 14 CIVIL DEFENSE AGENCY CIVIL DEFENSE Personnel Position Summary FY 2014-15 FY 2015-16 FY 2016-17 Position Title Actual Authorized Request Civil Defense Administrator 1 1 1 Account Clerk 1 1 1 Accountant I - 1 1 CD Administrative Officer 2 2 2 CD Staff Officer 2 2 2 Public Information&Disaster Recovery Specialist - 1 1 Secretary 1 1 1 Total 7 9 9 15 This page intentionally left blank 16 CORPORATION COUNSEL CORPORATION COUNSEL ..... . .... DEPARTMENT SUMMARY Mission Statement The mission of the Office of the Corporation Counsel is to support County government by providing proactive and effective legal representation while maintaining the highest standards of professionalism and always acting in furtherance of the public interest. Department Goals 1. To provide legal advice and representation to our County clients in a manner that promotes countywide goals and priorities. 2. To establish an environment that cultivates and encourages our office's core values of professionalism, accountability, teamwork, progress and service. 3. To support the professional development of our employees and provide a healthy working environment based on mutual respect. 4. To always strive for improvement, embracing new technology and other changes that enable us to perform our duties more efficiently and effectively. Funding Source and Position Count General Fund $ 2,708,666 General Fund 31 Grant Revenue - Grant Revenue/Other Total Budget: $ 2,708,666 Total Number of Positions 31 17 CORPORATION COUNSEL LITIGATION DIVISION Program Description The Office of the Corporation Counsel provides legal representation on behalf of the County of Hawai`i, its officers, representatives and employees in resolving disputes such as lawsuits, arbitration, mediation and claims, filed against the County of Hawai`i and its officers, representatives and employees. The Office also represents the County of Hawai`i and its officers, representatives and employees in judicial and quasi-judicial actions brought by the County of Hawai`i. Program Objectives 1. Offer training opportunities to each litigator at least twice a year, to provide them with tools to effectively represent the County and its employees. 2. Have at least monthly litigation meetings to review the status of cases, hear concerns and provide training and guidance. 3. Responsibly monitor pending lawsuits by recommending settlement only when quantifiable justifications exist. 4. Have at least six attorneys assigned to the litigation section full-time to handle lawsuits. 5. Retain a collection agency to assist our office. A collection agency has the expertise in this area and generally, gets paid from proceeds they collect. As a result, they should act aggressively in collection matters and should increase the amount of money which is collected. Retaining a collection agency would permit the litigators to focus on larger litigation matters with greater exposure to the County. 18 CORPORATION COUNSEL LITIGATION DIVISION Program Highlights 1. In FY 2014-15, the office settled three major lawsuits for a total of$320,000, and obtained dismissals in five major lawsuits. In these cases alone, the claims against County totaled approximately $5 million. 2. 83 new claims against the County for damage or injury were investigated by the office; 28 of these claims were denied. Payments on claims for FY 2014-15 totaled $107,480.26, which includes payments on new claims filed as well as claims continuing from previous fiscal years. The office also assisted in filing property damage claims on behalf of the County and obtained a total of$69,604.23 for damages or repair to County property where another party was at fault. 3. Our office successfully moved for summary judgment in the Sneyers case, in which the Plaintiffs husband died while he was swimming at Punalu'u. The County also obtained a dismissal in the aerial hunting case in which the State sought to invalidate the County's aerial hunting ban. 4. The County also prevailed in Molfino v. Yuen, an appeal to the Hawai`i Supreme Court, in which the Plaintiff argued the County was liable for negligent recordkeeping. The Hawai`i Supreme Court disagreed and ruled in favor of the County. 5. The County also prevailed in two Ninth Circuit Cases, Ignacio and Stephens. Ignacio alleged his due process rights were violated when his employment as a police recruit was terminated. However, the Ninth Circuit disagreed and ruled in favor of the County. The Plaintiff in Stephens alleged excessive force by police officers. The County's motion for summary judgment was granted and the Plaintiff appealed to the Ninth Circuit. The Ninth Circuit affirmed the trial court's decision and ruled in favor of the County. 6. The litigation section has been active in collections matters including delinquencies involving the Solid Waste Division with the Department of Environmental Management. The office's collection efforts recouped over $92,000.00 in outstanding solid waste, water service fees and property damages owed to the County. 19 CORPORATION COUNSEL LITIGATION/COUNSELING & DRAFTING Program Description The Counseling and Drafting Division provides legal advice and assistance to all County departments, boards, and commissions, including the County Council. The Division also provides legal representation on behalf of the County in administrative proceedings, including contested case hearings and agency appeals. Program Objectives 1. Training Opportunities. Offer training opportunities to each counseling and drafting attorney at least twice a year so that they continue to sharpen their legal skills and stay abreast of important developments in the law. 2. Review of documents. The Division will review and approve legal documents submitted by the various County departments and agencies promptly. This review will include a thorough analysis of potential exposure and liability. To the extent possible, 75% of legal documents shall be reviewed within seven business days. 3. Drafting documents and legislation. The Division will draft documents and legislation at the request of its County clients in a prompt manner. To the extent possible, 75% of requests shall be completed within 21 business days. 4. Legal Opinions. The Division will thoroughly research and draft legal opinions for its County clients in a prompt manner. To the extent possible, 75% of requests shall be completed within 21 business days. 5. Miscellaneous Requests for Legal Assistance, including Long-term Projects. The Division will respond to departmental and agency requests for legal service that may not involve a formal written response or extensive legal research. These miscellaneous requests may also include long-term projects, which are time-and resource-consuming. For requests not requiring a formal written response or extensive research, to the extent possible, 50% of all requests shall be completed within 21 business days. For long-term projects, to the extent possible, requests shall be completed within the time frame allocated for the project. 6. Training for County Officers and Employees, and Board and Commission Members. In an effort to be proactive and keep our clients informed of relevant legal requirements and changes in the law, the Division will provide various trainings for at least 500 County officers and employees. Each attorney will provide at least one training. 20 CORPORATION COUNSEL LITIGATION/COUNSELING & DRAFTING Program Objectives (continued) 7. Risk Management/Mitigation. The Division will continue to work with their respective clients in risk management activities, in conjunction with the County's risk manager. Program Highlights 1. The Division received approximately 1,056 requests for review and comment, approximately 1,803 requests to review and approve documents, approximately 72 drafting requests, approximately 166 requests for a legal opinion, approximately 112 other miscellaneous requests for legal assistance, and 559 long term project request. In addition, the Division attended over 1,100 meetings with their client departments. 2. The Office conducted various trainings for County employees. 17 training sessions were provided in both Hilo and Kona and a total of 223 County employees participated. Topics included: Sunshine Law, Civil Liberties and Liability for Police & Fire Dispatchers, Civil Liberties and Liabilities for Police Recruits, Ethics, Preventing Retaliation in the Workplace, Procurement 101, Rules of Rulemaking, and Workers' Compensation Indemnity Calculations. 7. Other program highlights: • Provided legal advice and assistance throughout the County's response to Tropical Storm Iselle and the June 27th lava flow. • Assisted in drafting and reviewing various rule and policy amendments, including revisions to the County's Anti-Discrimination and Harassment Policy, the Rules and Regulations of the Liquor Commission, and the Rules of the Director of Human Resources. • Assisted the Department of Environmental Management in drafting a $50 million Request for Proposals for the County's first Organics Diversion Program. • Represented the Department of Public Works in the close-out of the West Hawai`i Civic Center construction project, which involved negotiating the final amount owed to the contractor and resolution of all outstanding project items. Of the $1,200,000.00 in retention funds held by the County, the contractor agreed to accept less than $300,000.00 to settle the contract, and the outstanding items have almost all been completed. • Defended the County before the Equal Employment Opportunity Commission in a claim filed by an employee based on medical disability discrimination. The EEOC was presented with evidence showing that there was no discrimination by the County and the complaint was dismissed. 21 CORPORATION COUNSEL LITIGATION/COUNSELING & DRAFTING Program Measures FY 2014-15 FY 2015-16 FY 2016-17 Actual Budget Estimate Requests for Legal Representation(Includes litigation, 868 850 850 administration hearings,arbitration and claims in which the County is named as a party,collections and Boards and Commissions representation.) Requests for Legal Services(Includes all administrative 4,916 4,500 4,500 requests such as approval of documents,drafting legislation, opinions,etc.) Program Expenditures FY 2014-15 FY 2015-16 FY 2016-17 Actual Budget Request Number of Positions 32 31 31 Salaries and Wages 2,001,869.36 2,142,800 2,141,236 Operations 473,085.66 615,318 565,030 Equipment 38,948.77 1,695 100 Program Total 2,513,903.79 2,759,813 2,706,366 22 CORPORATION COUNSEL LITIGATION/COUNSELING & DRAFTING Personnel Position Summary FY 2014-15 FY 2015-16 FY 2016-17 Position Title Authorized Authorized Request Corporation Counsel 1 1 1 Assistant Corporation Counsel 1 1 1 Accountant I 1 1 1 Claims Investigator-Adjustor 1 1 1 Clerk III 2 2 1 Deputy Corporation Counsel 11 12 12 Deputy Corporation Counsel Section Chief 2 2 2 Legal Assistant II 1 2 2 Legal Clerk I 1 - 1 Legal Clerk III 1 - - Legal Clerk IV 1 1 1 Legal Technician I 4 4 4 Legal Technician II - 1 1 Private Secretary 1 1 1 Senior Deputy Corporation Counsel 1 - - Sr.Clerk Stenographer 1 1 1 Supervising Legal Clerk I 1 - - Supervising Legal Clerk II 1 - - Supervising Legal Technician - 1 1 Total 32 31 31 • 23 CORPORATION COUNSEL BOARD OF ETHICS Program Description The Board of Ethics administers and enforces the County Code of Ethics. It receives administrative support from the Office of the Corporation Counsel. Program Objectives 1. Review all requests for opinions in a prompt manner. Program Highlights In FY 2014-15, the Board continued efforts to educate County personnel to conform to the requirements of the County Code of Ethics. Program Measures FY 2014-15 FY 2015-16 FY 2016-17 Actual Budget Estimate Requests for Opinion 8 15 15 Informal Advisory Opinions 3 12 12 Investigations and Investigative Hearings 0 1 1 Formal Opinions and Hearings 0 1 1 Program Expenditures FY 2014-15 FY 2015-16 FY 2016-17 Actual Budget Request Operations 570.78 2,300 2,300 Program Total 570.78 2,300 2,300 24 COUNTY COUNCIL + • COUNTY CLERK COUNTY COUNCIL/CLERK DEPARTMENT SUMMARY Mission Statement The Office of the County Clerk strives each day to make Hawai`i County a better place by providing the highest quality resources, staff, and support to the Hawai`i County Council so that it can create effective and thoughtful policy. We respond to requests for information in a cordial, professional, and timely manner. We are a diverse collection of individuals that form a strong team devoted to fulfilling our unique role in our community. Department Goals 1. To ensure the Council complies with all legal notice requirements for its meetings. 2. To assist the public with providing effective, meaningful input to the legislative process. 3. To ensure the timely processing of all administrative proposals for consideration by the Council. 4. To prepare minutes of all Council and Committee meetings. 5. To conduct research on historical documents in a timely manner, provide copies of public records, and assist the public in filing claims and registering as lobbyists. 6. To continue to seek new and innovative ways to provide access to public documents, meeting proceedings and results, and other official records to the public. 7. To continue adding historical records and data to the Council Records System available on the Clerk-Council web page. 8. To provide prompt and efficient reprographic services for all County departments and agencies. 9. To provide prompt posting of all outgoing mail and to expedite delivery of interdepartmental and postal mailing services to all County departments and agencies. 10. To update the Hawai`i County Code, Hawai`i County Charter, and the Council's Rules of Procedure and Organization in a timely manner(official versions in hard copy and unofficial versions on the internet). Funding Source and Position Count General Fund $ 5,309,140 General Fund 86 Other Revenue - Grant Revenue/Other - Total Budget: $ 5,309,140 Total Number of Positions 86 25 COUNTY COUNCIL/CLERK COUNCIL/CLERK Program Description County Council The Hawai`i County Charter vests the legislative powers of the County with the County Council, which is comprised of nine members, each elected from one of the nine Council districts. The Council's primary functions are legislative and public policy formulation. Council and Committee Services Section The Council and Committee Services Section perform four basic functions imposed by the Hawai`i State Constitution, Hawai`i Revised Statutes, Hawai`i County Charter, and Hawai`i County Code: (1) provide administrative and logistical support to the County Council; (2)provide the public with fair and adequate notice of actions pending before the Council; (3) prepare official minutes; and (4) archive and provide public access to over 100 years of important County records and documents. The range of these specific duties is extremely diverse and includes compliance with highly technical legal requirements (e.g., passage of legislation, fair information practices, financial disclosure, lobbyist registration, and the "Sunshine Law"). Support Services Division The Support Services Division is responsible for reproducing, scanning, and binding documents for all County departments and agencies; metering of outgoing postal mail; and sorting and distributing incoming postal mail/interdepartmental envelopes. Administrative Services Administrative Services performs personnel and accounting functions for the Council- Clerk's Office as well as support during the annual budget cycle. Legislative Research Branch The Legislative Research Branch(LRB) assists the Clerk and Council by providing impartial research, consultation, and review of bills and resolutions; assists with budget matters involving the Operating and Capital Budgets; maintains the Hawai`i County Code, Hawai`i County Charter, and the Council's Rules of Procedure and Organization; and conducts training classes for Council district staff 26 COUNTY COUNCIL/CLERK COUNCIL/CLERK Program Objectives Council and Committee Services Section 1. Fulfill legal notice requirements for all Council and Committee meetings, including preparation of meeting agendas and posting and publication of meeting notices. 2. Provide an accurate reflection of Council and Committee meetings and votes taken. 3. Prepare DVD copies of videotaped Council and Committee meetings as requested by the public, departments, and elected officials. 4. Provide copies and access to Council records and Clerk documents upon request by the public, departments, and elected officials in a timely manner and as required by law. 5. Provide ongoing support to the public with the retrieval of documents and information from the Council Records System available on the Clerk-Council web page. 6. Assist the elected officials and the public to achieve meaningful and effective participation in the local legislative process. Support Services Division 1. Process all documents submitted by departments for reproduction within two business days, unless the job requested is extremely large. 2. Process all pieces of outgoing postal and interdepartmental mail collected from departments or received by departments no later than 2:30 p.m. on the same business day. 3. Distribute incoming mail within two hours from receipt. This includes distribution and pick up of mail and interdepartmental envelopes to various County offices located in Hilo proper. 4. Assist departments in complying with USPS regulations. Legislative Research Branch 1. Complete review of bills, resolutions, and amendments initiated by a Council Member for proper form within two weeks of receipt. Complex bills or resolutions may require a longer review period. 2. Prepare semi-annual supplements to the County Code for distribution within eight weeks of receipt of final adopted ordinances, pursuant to Hawai`i County Code, Section 2-153. 3. Update the Council's Rules of Procedure and Organization after each approved amendment. 4. Assist the Clerk and Council with reviewing all amendments to the Operating and Capital Budgets and transmitting all amended drafts. 27 COUNTY COUNCIL/CLERK COUNCIL/CLERK Program Objectives (continued) 5. Draft ballot questions during an election year for any proposed amendments to the Hawai`i County Charter to be placed on the General Election ballot, and update the Charter to incorporate any amendments passed by the voters. 6. Provide support to the administration, as requested and time permitting, with drafting, analysis, and research services on matters that fall within the purview of the Legislative Research Branch. 7. Monitor Council and Committee meetings to provide research and advisory support for decision-makers on proposed legislative initiatives. 8. Conduct training classes for district staff on legislative drafting and budget procedures/amendments. 9. Update the Council-Clerk's website to include revisions to the Hawai`i County Code in the interim between supplements, revisions to the Hawai`i County Charter pursuant to amendments that pass in the General Election, and new or amended Council Rules of Procedure and Organization. Program Highlights Below are program highlights for the Office of the County Clerk and the Hawai`i County Council for fiscal year 2014-2015: 1. Council/Committee meetings were held in both Hilo and Kona with videoconferencing made available in Hilo, Kona, Pahoa, Waimea, Ocean View, and North Kohala. 2. Established a new videoconferencing system at a lower cost, which now includes live videostreaming and captioning. 3. Council Services scanned 3,133 documents, copied 659 DVDs, and researched 217 requests from the public. 4. Support Services Division can now print business cards for all departments. 5. LRB updated, printed, and distributed over 500 copies of the informational brochure titled"Your County Government." 6. LRB initiated the ten-year revision of the County Code. 7. LRB updated and distributed 241 copies of the revised County Charter (2014 Edition). 28 COUNTY COUNCIL/CLERK COUNCIL/CLERK Program Measures FY 2014-15 FY 2015-16 FY 2016-17 Actual Budget Estimate Council Meetings/Staff Support 26 25 25 Council Special Meetings/Staff Support 2 2 2 Committee Meetings/Staff Support 85 120 100 Committee Site Visits/Staff Support 0 5 3 Committee Special Meetings/Staff Support 1 5 3 Council Public Hearings/Staff Support 2 3 3 Committee Public Hearings/Staff Support 0 5 3 Number of Committee Reports 141 275 175 Number of Ordinances Enacted 115 150 150 Number of Resolutions Adopted 373 400 400 Number of Copies Duplicated 3,641,774 4,000,000 3,800,000 Number of Pieces Mailed 308,113 375,000 350,000 Program Expenditures FY 2014-15 FY 2015-16 FY 2016-17 Actual Budget Request Number of Positions 58 58 58 Salaries and Wages 2,530,451.75 2,759,956 2,738,192 Operations 624,226.53 1,600,178 1,498,678 Equipment 59,933.78 4,000 15,500 Program Total 3,214,612.06 4,364,134 4,252,370 29 COUNTY COUNCIL/CLERK COUNCIL/CLERK Personnel Position Summary FY 2014-15 FY 2015-16 FY 2016-17 Position Title Authorized Authorized Request Council Chair 1 1 1 County Clerk 1 1 1 Deputy County Clerk 1 1 1 Accountant I 1 1 1 Administrative Assistant to the County Clerk 1 1 1 Clerk III 3 3 3 Council Aide 9 10 10 Council Aide to the Council Chair 1 - - Council Legislative Assistant 9 9 9 Council Member 8 8 8 Council Services Assistant I 2 2 2 Council Services Assistant II 3 3 3 Council Services Supervisor 2 2 2 Deputy Executive Assistant to the Council Chair 1 1 1 Executive Assistant to the Council Chair 1 1 1 Human Resources Technician II 1 1 1 Legal Specialist 1 1 1 Legislative Analyst III 1 1 1 Legislative Information&Reference Technician 1 1 1 Legislative Specialist 4 4 4 Special Assistant 1 1 1 Support Services Clerk I 3 3 3 Support Services Clerk II 1 1 1 Support Services Supervisor 1 1 1 Total 58 58 58 30 COUNTY COUNCIL/CLERK ELECTIONS DIVISION Program Description The Elections Division is responsible for all election activities in the County, including administering Federal, State and County elections, voter registration, and voter education; conducting absentee voting; establishing new polling places; recruiting and training election day officials; tabulating ballots; redefining district boundaries during redistricting; proposing election legislation; verifying signatories on petitions and nomination papers; and maintaining the voter register. Program Objectives 1. To encourage voter participation by doing a mass mail-out of Permanent Absentee Applications to non-permanent absentee voters. 2. To provide election information by conducting informational sessions at Senior Centers throughout the County. 3. To provide election information and to increase voter registration by working with the university campuses to conduct voter registration drives. 4. To implement the new Statewide Voter Registration System-TotalVote. Program Highlights Below are program highlights for the Elections Division for fiscal year 2014-2015: 1. Conducted the Wiki Wiki Voter Registration Drives in Hilo, Pahoa, and Kona; 417 new voters were registered. 2. During the months of September and October, 6,290 Voter Registration Address Confirmation postcards were mailed out to voters to update their voter information. 3. Mailed out 44,841 ballots to Permanent Absentee Voters for the Primary and General Elections. 4. Created an Absentee Walk-In Voting precinct in Puna. 5. Participated in providing information at the Pahoa Community Center to voters affected by the lava flow. 6. Mailed out 7,590 Absentee Mail Applications to voters in Puna who were affected by the lava flow. 31 COUNTY COUNCIL/CLERK ELECTIONS DIVISION Program Measures FY 2014-15 FY 2015-16 FY 2016-17 Actual Budget Estimate Registered Voters 104,594 107,000 106,000 Voter Registration Satellite Stations 22 22 22 Certificates of Registration Issued 269 500 300 Cancellations of Registration 98 400 200 Deceased Voters Deleted 936 900 1,000 Number of High School Students Registered 31 500 200 Program Expenditures FY 2014-15 FY 2015-16 FY 2016-17 Actual Budget Request Number of Positions 28 28 28 Salaries and Wages 385,746.50 394,675 482,870 Operations 442,726.08 535,100 571,200 Equipment 1,796.15 39,800 2,700 Program Total 830,268.73 969,575 1,056,770 Personnel Position Summary FY 2014-15 FY 2015-16 FY 2016-17 Position Title Authorized Authorized Request Election Clerk I 2 1 1 Election Clerk II 2 3 3 Election Warehouse Worker I Temporary 4 4 4 Election Warehouse Worker II 1 1 1 Elections Program Administrator 1 1 1 Elections Program Specialist I 1 1 1 Precinct Official I - 1 1 Precinct Official II - 3 3 Precinct Official III - 2 2 Senior Election Clerk 1 1 1 Temporary Absentee Walk Official I 1 - - Temporary Absentee Walk Official II 3 - Temporary Absentee Walk Official III 2 - - Temporary Elections Clerk 10 10 10 Total 28 28 28 32 COUNTY PHYSICIANS COUNTY PHYSICIANS DEPARTMENT SUMMARY Mission Statement To render medical opinions, advise on medical matters and conduct physical examinations as requested by the Mayor's Office and other agencies of the County. Department Goals Assist the County in creating a safe and healthy environment for its employees by providing professional medical service. Program Description 1. Provides pre-employment, PUC and other authorized physical examinations. 2. Provides review of workers' compensation claims. 3. Reviews certain sick leave cases. 4. Assists in police investigations and coroner's cases. 5. Advises County on medical matters. Program Objectives Continue to serve the County diligently as in the past. Program Expenditures FY 2014-15 FY 2015-16 FY 2016-17 Actual Budget Estimate Number of Positions 4 4 4 Salaries and Wages 133,825 133,825 133,825 Program Total 133,825 133,825 133,825 Funding Source and Position Count General Fund $ 133,825 General Fund 4 Grant Revenue - Grant Revenue Total Budget: $ 133,825 Total Number of Positions 4 33 COUNTY PHYSICIANS DEPARTMENT SUMMARY Personnel Position Summary FY 2014-15 FY 2015-16 FY 2016-17 Position Title Authorized Authorized Request County Physician 1 1 1 Assistant County Physician 1/2T 1 1 1 Assistant County Physician 1/4T 2 2 2 Total 4 4 4 34 ELDERLY ACTIVITIES ELDERLY ACTIVITIES DEPARTMENT SUMMARY Mission Statement To provide a wide array of services for the public with excellence, integrity and aloha. Department Goals Coordinated Services Unit 1. To promote self-sufficiency by providing services by which recipients may be helped to achieve, restore, or maintain independent living and self-direction. 2. To prevent or reduce premature or inappropriate institutional care through the provision of home-based care which would allow the recipient to remain in or return home. Retired & Senior Volunteer Program 1. To address critical community needs through significant volunteer services. 2. To provide a high quality volunteer experience and opportunities for persons 55 and older. 3. To ensure that volunteer assignments are consistent with the interests and abilities of the volunteers and the needs of the communities served. 4. To ensure that volunteers are provided the needed orientation, in-service instructions, individual support and supervision, and recognition for their volunteer services. Nutrition—Congregate Nutrition Services 1. To provide meals to individuals 60 years of age and older in congregate settings. Each meal will meet the recommended dietary allowance (RDA) as established by the Food and Nutrition Board of the National Academy of Sciences. Funding Source and Position Count General Fund $ 1,981,437 General Fund 58 Grant Revenue $ 1,472,635 Grant Revenue/Other 75 Other $ 355,000 Total Budget: $ 3,809,072 Total Number of Positions 133 35 ELDERLY ACTIVITIES DEPARTMENT SUMMARY Department Goals (continued) Nutrition—Home Delivered Meal Service To deliver meals to the homes of individuals 60 years of age and older who are homebound due to illness or disability. Each meal will meet the recommended dietary allowance (RDA) as established by the Food and Nutrition Board of the National Academy of Sciences. Senior Community Services Employment 1. To provide low-income seniors 55 or older with current work experience in their vocational fields of interest to prepare them to compete successfully for jobs in the workforce at large. 2. To place these seniors in public sector or 501(c)3 private non-profit agency work sites that provide community services, preferably to the elderly (seniors serving seniors). 3. To assist these seniors in achieving a sense of fulfillment and independence that may enhance their self-esteem through attaining productive employment that contributes meaningfully to the communities they live in. 36 ELDERLY ACTIVITIES COORDINATED SERVICES UNIT Program Description The Coordinated Services Program for the Elderly (CSE)provides comprehensive and coordinated services for older adults 60 years and older, with the exception of CSE's Chore/Transportation contract, which serves individuals 18 years and older. CSE's 27 full-time staff is responsible for providing Information and Assistance, Outreach, Chore, Transportation, and Other Support Services, such as ID Card Issuance, Advocacy, Personal Care, Financial Management, etc. The Coordinated Services Program is also a volunteer station for the Senior Companion, Sage Plus, and Sage Watch programs. Program Objectives The CSE staff will strive to promote maximum independence, optimum health, personal dignity and self-enrichment by: 1. Provide Information and Assistance Services to 3,500 older adults. 2. Provide Outreach Services to 900 adults. 3. Provide Transportation Services to 1,000 older adults and accomplishing 37,000 trips annually. 4. Provide Transportation Services to 60 individuals less than 60 years of age with disabilities and accomplishing 900 trips annually. 5. Provide and complete 2,000 Referrals. 6. Provide individuals with disabilities/older adults with 5,000 hours of chore services annually. Program Highlights • Staff provided 4,687 seniors with information and assistance services and 1,334 seniors with outreach services. There were 3,250 referrals such as food stamps, Medicaid, SSI benefits, housing assistance, legal aid, energy assistance, etc, made in FY 2014-15. • Staff provided transportation services to 60 individuals under 60 years with disabilities and accomplished 1,518 trips in FY 2014-15. • Staff provided transportation services to 1,155 seniors and accomplished 36,780 trips in FY 2014-15. • Staff issued the Hawai`i County Senior Identification Cards to 1,620 seniors 60 years and older in FY 2014-15. 37 ELDERLY ACTIVITIES COORDINATED SERVICES UNIT Program Highlights (continued) • Through authorized chore hours provided by Ohana Care/Evercare contracts and non-contracted hours, staff assisted clients with in-home chore services and provided a total of 5,755 hours in FY 2014-15. • During the months of July through September, staff assisted the Food Basket with their Summer Produce Program. Staff assisted seniors with applications, as well as picking up and delivering to home bound clients. • Staff assisted seniors in applying for the Low Income Home Energy Assistance Program (LIHEAP). • CSE had another successful year assisting AARP senior tax preparations. • Both East and West CSE organized and implemented successful volunteer recognition events. 38 ELDERLY ACTIVITIES COORDINATED SERVICES UNIT Program Measures FY 2014-15 FY 2015-16 FY 2016-17 Actual Budget Estimate *Information and Assistance Number of Seniors Served 4,687 3,500 3,500 *Outreach Number of Seniors Served 1,334 900 900 *Transportation Number of Seniors Served 1,155 1,000 1,000 Total Trips 36,780 37,000 34,000 Number of Persons w/Disabilities under 60 years of age served 60 60 60 Total trips 1,518 900 900 *Referrals 3,250 2,000 2,000 *Chore Total Hours 5,755 5,000 5,000 *Contract Purchase of Service Objectives for Title III Program Expenditures FY 2014-15 FY 2015-16 FY 2016-17 Actual Budget Request Number of Positions 28 28 28 Salaries and Wages 976,884.42 996,652 1,028,356 Operations 137,877.76 238,600 189,611 Equipment 41,331.85 30,000 38,000 Program Total 1,156,094.03 1,265,252 1,255,967 Personnel Position Summary FY 2014-15 FY 2015-16 FY 2016-17 Position Title Authorized Authorized Request Account Clerk 1 1 1 Clerk III 1 1 1 Community Service Program Assistant I 8 8 8 Community Service Worker I 8 8 8 Community Service Worker III 6 6 6 Departmental Data Processing Coordinator I 1 1 1 Elderly Activities Operations Assistant Director 1 1 1 Program Director III(Older Adults) 2 2 2 Total 28 28 28 39 ELDERLY ACTIVITIES RETIRED AND SENIOR VOLUNTEER PROGRAM Program Description The Retired and Senior Volunteer Program (RSVP) provides diverse and meaningful volunteer opportunities for persons 55 years and older. Through volunteering RSVP volunteers are able to remain active, contributing members of the community thereby enhancing the overall quality of their lives. Their volunteer services also help private non-profit and public agencies (volunteer stations)to deliver services to meet a wide range of community needs. Some examples of RSVP volunteer assignments include: tutoring elementary students; helping in libraries; delivering meals on wheels; screening blood pressures; instructing senior crafts and activities; assisting with senior transportation; doing friendly visiting; entertaining in hospitals and care homes; helping at blood banks, food banks, non-profit health agencies and museums; staffing public information booths; helping in hospitals; beautifying public areas; and assisting with community events and special projects of agencies. Program Objectives Provide a variety of opportunities for retired and senior persons aged 55 or older to participate more fully in the life of their community through significant volunteer services. 1. Plan and coordinate diverse and meaningful volunteer opportunities to 1,120 persons 55 years and older. 2. Assist significantly in meeting community needs by providing 130,000 hours of volunteer service. 3. Facilitate volunteer services through 140 volunteer stations. 4. Provide 100 volunteers to assist in Food Basket's Senior Farmers' Market Nutrition Program. 5. Provide 40 volunteers to assist in Food Basket's Brown Bag Food Distribution. 6. Provide ten volunteers to assist in Hawai`i County Nutrition Meals—On-Wheels Program. 7. Provide ten volunteers to assist in AARP's Tax Preparation Program. 8. Provide 30 volunteers to assist the Blood Bank of Hawai`i at community blood drives. 9. Provide 50 volunteers to assist the Hawai`i State Department of Education with in- school support. 10. Provide ten volunteers to assist Under His Wings' Homeless Services. 40 ELDERLY ACTIVITIES RETIRED AND SENIOR VOLUNTEER PROGRAM Program Highlights • Three volunteer recognition events were held to honor all volunteers for their service. Over a thousand volunteers were honored at these events. • Provided accidental liability insurance to cover volunteers. • Approved mileage claims for hundreds of volunteers. • Worked in coordination with Hawai`i County Office of Aging and the Corporation for National and Community Service. • RSVP Program Director and the East Hawai`i Program assistant attended the 2015 National Senior Corps Conference in Salt Lake, Utah in March of 2015. • Worked with supportive Advisory Council • 107 volunteers served in the Christmas gift wrapping fund raiser sponsored by the RSVP Advisory Council. • Projects assisted by RSVP volunteers were: Hawai`i County Elderly Recreation Services, Hawai`i Island Adult Day Care Fundraising Golf Tournament, County of Hawaii Blood Bank Drive, Police Department's Blood Bank Drive, Volcano Run, Special Olympics "Cop on Top"project, Life Care Center's Health Fair, County of Hawaii Pre-retirement Workshop, State of Hawai`i Blood Bank Community Drive, American Heart Association's Heart Walk, Big Island International Marathon and Triathlon, Hospice's "Light Up a Life"project, Muscular Dystrophy Association's "Lock Up" fund raiser, Art of Recycling at Prince Kuhio Plaza, Mass Mailing for Ku'ikahi Mediation Center Police Week Alzheimer's Walk, outreach at various care homes and institutions, Special Programs' Kupuna Hula, events by Ke Ola Pono No Na Kupuna. 41 ELDERLY ACTIVITIES RETIRED AND SENIOR VOLUNTEER PROGRAM Program Measures FY 2014-15 FY 2015-16 FY 2016-17 Actual Budget Estimate Number of Volunteers 1,132 1,120 1,120 Number of Volunteer Hours 99,534 130,000 130,000 Number of Volunteer Stations 124 140 140 No. of Sr.Farmers' Market Nutrition Program Vols. 174 200 100 Number of Food Basket's Brown Bags Volunteers 0 0 40 Number of Meals on Wheels Volunteers 0 0 10 Number of AARP Tax Prep Volunteers 0 0 10 Number of Blood Bank of Hawai`i Volunteers 50 30 30 Number of Department of Education Volunteers 0 0 50 Number of Under His Wings Homeless Services 0 0 10 Volunteers Program Expenditures FY 2014-15 FY 2015-16 FY 2016-17 Actual Budget Request • Number of Positions 5 5 5 Salaries and Wages 199,727.88 208,385 229,443 Operations 103,797.84 183,170 183,170 Equipment 179.98 50 50 Program Total 303,705.70 391,605 412,663 Personnel Position Summary FY 2014-15 FY 2015-16 FY 2016-17 Position Title Authorized Authorized Request Account Clerk 1 1 1 Community Service Program Assistant I 2 2 2 Program Director IV(Older Adults) 1 1 1 Van Driver 1 1 1 Total 5 5 5 42 ELDERLY ACTIVITIES NUTRITION PROGRAM Program Description Congregate Nutrition Services The Older Americans Act authorized funding for local community programs to provide nutrition services to the elderly. The congregate meals program was designed to provide older individuals, aged 60 and older, with at least one low cost, nutritious meal, five days a week in a congregate setting. The program includes nutrition and health education, health assessments, recreational activities and other appropriate services for older individuals. Home Delivered Meal Service The Older Americans Act authorized funding for local community programs to provide nutrition services to the elderly. The home delivered meals program or"Meals on Wheels" is an integral part of a community based health care system. Participants receiving home delivered meals are aged 60 and older and homebound due to illness or disability. The home delivered meals program provides at least one low cost, nutritious meal, five or more days a week, delivered directly to the participant's homes. Program Objectives Congregate Nutrition Services 1. To provide 60,000 nutritious meals, each containing a third of the U.S. RDA, to 900 older individuals, aged 60 and older, at 15 congregate nutrition sites throughout Hawai`i County by June 30, 2016. Home Delivered Meal Service (Meals on Wheels) 1. To deliver 60,000 nutritious meals, each containing a third of the U.S. RDA, to 300 frail, homebound older individuals, aged 60 and older, throughout Hawai`i County by June 30, 2016. 43 ELDERLY ACTIVITIES NUTRITION PROGRAM Program Highlights • The Nutrition Program's final numbers reflected the completion of its input of data for this fiscal year, enabling our program to claim these Federal/State reimbursements. Prior to this, the numbers were based on a projection due to receiving contracts late last year from Office of Aging. • Meals on Wheels, East Hawai`i vendor HCEOC hired a new cafeteria manager on April 1. Nutrition Program staff continued working with HCEOC staff to provide training on our Federal requirements (meals need to be modified to be lower in sodium, sugars and fats) and correct proportions. In West Hawai`i, new vendor, ANO Productions is doing well. Staff continued to work with both vendors to create new menus. • This was a transition year for the Nutrition Program several vacant positions were finally filled and new vacancies occurred in the first half of the year; new staff were hired for three full time positions, Program Director IV, Community Service Program Assistant II, and a Van Driver; two halftime Community Service Worker III positions; and one hourly Home Delivered Meals Workers position, leaving a Community Service Worker III and a Home Delivered Meals Worker position vacant, however human resources is currently recruiting for the two positions. • The lava flow from Kilauea stalled therefore the Pahoa Nutrition Program officially moved back to Pahoa Senior Center on June 29, serving congregate meals five days a week. • For the 12th year, seniors in Hawai`i County participated in the national Senior Farmer's Market Nutrition Program. Commonly referred to as the "Senior Produce Program". This program is overseen by The Food Basket, Inc., and uses staff/volunteers from our nutrition sites to bag, and distribute fresh produce to seniors with low-moderate incomes. 44 ELDERLY ACTIVITIES NUTRITION PROGRAM Program Measures FY 2014-15 FY 2015-16 FY 2016-17 Actual Budget Estimate Congregate Nutrition Services Unduplicated Elderly Served 944 900 900 Total Meals Served 54,729 60,000 60,000 Home Delivered Meal Service Unduplicated Elderly Served 361 300 300 Total Meals Served 65,344 60,000 60,000 Program Expenditures FY 2014-15 FY 2015-16 FY 2016-17 Actual Budget Request Number of Positions 27 27 27 Salaries and Wages 618,485.17 636,000 631,101 Operations 692,991.56 1,032,794 1,058,572 Equipment 61,562.37 1,500 1,500 Program Total 1,373,039.10 1,670,294 1,691,173 Personnel Position Summary FY 2014-15 FY 2015-16 FY 2016-17 Position Title Authorized Authorized Request Account Clerk 1 1 1 Clerk III 1 1 1 Community Service Program Assistant II 1 1 1 Community Service Worker III 1/2T 15 15 15 Home Delivered Meals Worker Hrly 6 6 6 Program Director IV(Older Adults) 1 1 1 Van Driver 1 1 1 Van Driver 1/2T 1 1 1 Total 27 27 27 45 ELDERLY ACTIVITIES SENIOR COMMUNITY SERVICES EMPLOYMENT Program Description Title V of the Older Americans Act Amendments funds the Senior Community Service Employment Program (SCSEP). The U.S. Department of Labor and Industrial Relations (DLIR) channel the funding to our State's Workforce Development Division(WDD). WDD subcontracts with Hawai`i County Office of Aging (HCOA) which farms out this part-time training program to the Senior Training &Employment Program (STEP) (local title for SCSEP), which is under the Parks & Recreation's Elderly Activities Division. This program's ultimate goal is to foster individual economic self-sufficiency through unsubsidized employment which means employment in jobs not subsidized by this program-i.e., not paid for through federal funds designated for SCSEP. Its administration includes planning, budgeting, and personnel management as well as job counseling, development, referrals, and placements into unsubsidized jobs. Enrollees are placed at community service agencies that provide work sites, supervision and training for the enrollees in their fields of vocational interest. At their work sites around the island,the enrollees gain current work experience and current work references that the enrollees are to use to get hired into jobs outside of the program. The enrollees have the chief responsibility of making and getting the most out of their community service placements to increase their employability and prospects of successfully mainstreaming into regular jobs in the workforce at large. Since federal funds pay for enrollee wages and fringe benefits, only public sector agencies and nonprofit organizations (501(c)3) qualify as host agencies. In addition to training provided by host agencies, the enrollees attend County workshops and Hawai`i Community College classes (i.e.,job readiness classes, computer classes and ground maintenance classes). The program staff also provide supportive services, such as counseling, safety supplies as applicable, and referrals to other agencies to assist the enrollees. With all of this support, the enrollees understand that STEP is basically a preparation-to- return-to work program and that their ultimate goal is to become independent from STEP and to be financially on their own which benefits everyone. 46 ELDERLY ACTIVITIES SENIOR COMMUNITY SERVICES EMPLOYMENT Program Objectives 1. Place five enrollees into unsubsidized jobs by fiscal year's end. 2. Provide services to a cumulative total of 38 enrollees by fiscal year's end. 3. Visit each enrollee at his/her work site twice a year. Conduct 50 work site visits by fiscal year's end. Program Highlights 1. Placed 67% of the participants in County Departments, such as:Public Works and Finance, and the P& R Department which include: P & R Administration, P & R Maintenance of parks, gyms and other facilities such as: Kawananakoa Gym, Carvalho Gym and Park, Mohouli Park, Lili`uokalani Park, Mo'oheau Band Stand, Waiakea Recreation Center, P & R Municipal Golf Course and its Nursery, Pana'ewa Rainforest Zoo and Botanical Gardens, Elderly Recreation Services and Coordinated Services for the Elderly at Kea'au, Department of Finance Vehicle Registration& Licensing Division, Planning Department, and Health and Safety Division. Placed the rest of the participants in other community service agencies, such as State libraries in Hilo and Kea'au, Waiakeawaena Elementary School Cafeteria, Komohana Agricultural Complex, Workforce Development Division and 501 C-3 private, nonprofit agencies, such as: Hawai`i County Economic Opportunity Council, Hawai`i Island Food Bank, Akamai University and Mokupapapa Discovery Center. 2. Promotional coverage of the program included: • At Hilo Puna District Information and Assistance Meetings I&A meetings were held on July 23, 2014, STEP brochures were distributed island-wide to the Senior Advisory Council leaders and members. • Big Island Workplace Connection (BIWC) Meeting Monthly meetings were held at the Workforce Development Division office with the BIWC partners to discuss program achievements and upcoming events. a. BIWC meeting held on July 23, 2014 at the WDD. b. BIWC meeting held on August 27, 2014 at the WDD. c. BIWC meeting held on September 24, 2014 at the WDD. d. BIWC meeting held on October 22, 2014 at the WDD. e. BIWC meeting held on November 20, 2014 at the WDD. f. BIWC meeting held on January 28, 2015 at the WDD. g. BIWC meeting held on February 26, 2015 at the WDD. h. BIWC meeting held on April 22, 2015 at the ADRC. i. BIWC meeting held on May 27, 2015 at the WDD. 47 ELDERLY ACTIVITIES SENIOR COMMUNITY SERVICES EMPLOYMENT • Kupuna News July-September issue featured five new enrollees placed at The ARC of Hilo, Lili`uokalani Gardens, Mohouli Park, and in Kona delivering meals for the County Nutrition Program. • Kupuna News October-December issue featured six new enrollees placed at the Kea'au Library, Kona DMV, Planning Department, Pana`ewa Rainforest Zoo, the Hilo Municipal Golf Course and the Komohana Agricultural Complex. • The Silver Bulletin November issue featured Kathy Gaiser-Licht who is training as a Program Assistant Aide at the Mokupapapa Discovery Center. • Senior in Paradise During the November telecast Kathy Gaiser-Licht was featured on the Senior in Paradise working at the Mokupapapa Discovery Center. • Kupuna News January-March issue featured the 28 enrollees that attended the Job Fair held at Aunty Sally's Luau Hale on October 30, 2014. The Job Fair attracted 515 attendants. • Kupuna News April-June issue featured enrollees placed at the Waiakeawaena Elementary School, Chiefess Kapiolani School, and at the IT Help Desk. Also featured was Peggy Pang who was hired by the Akamai University after being placed there as a clerical aide. Also pictured are 12 enrollees who attended a basic computer class held at HCC. • The Silver Bulletin June issue featured 12 enrollees that attended the basic computer class that was held at HCC 48 ELDERLY ACTIVITIES SENIOR COMMUNITY SERVICES EMPLOYMENT Program Measures FY 2014-15 FY 2015-16 FY 2016-17 Actual Budget Estimate Federal Funded Positions 39 39 39 Number of Applicants Served 54 70 70 Number of Applicants Enrolled During the Year 58 42 42 Number of Enrollees Successfully Placed in Jobs 6 5 5 Site visits 65 50 50 Promotional Coverage of Program 19 8 8 Program Expenditures FY 2014-15 FY 2015-16 FY 2016-17 Actual Budget Request Number of Positions 73 73 73 Salaries and Wages 361,369.24 436,718 436,718 Operations 4,091.70 11,551 11,551 Equipment 135.93 1,000 1,000 Program Total 365,596.87 449,269 449,269 Personnel Position Summary FY 2014-15 FY 2015-16 FY 2016-17 Position Title Authorized Authorized Request Account Clerk 1 1 1 Program Director II(Older Adults) 1 1 1 Program Director IV(Older Adults) 1 1 1 Senior Community Services Aid Hrly 70 70 70 Total 73 73 73 49 This page intentionally left blank 50 MANAGEMENT ENVIRONMENTAL MANAGEMENT DEPARTMENT SUMMARY Mission Statement Maintain a clean, healthy and safe island environment by managing the island's wastewater and solid waste in a comprehensive, responsive, environmentally-safe, efficient, cost- effective manner, and to provide excellent customer service through innovative and sustainable programs that promote managing waste as a resource and lead our island society toward the goal of zero waste. Department Goals 1. To review and improve operations and procedures at the 22 transfer stations and the landfills to increase efficiency and reduce costs. 2. To educate the public regarding the department's plan and approach to management of Solid Waste via public outreach methods. 3. To continue to educate the public on current recycling programs and the importance of reduce, reuse, and recycle which helps with landfill diversion on the path to zero waste. 4. To evaluate current services to see which services could possibly be done in-house to reduce costs. 5. To repair, replace or rehabilitate existing sewer infrastructure. 6. To continue the Wastewater Division's Asset Management Program to ensure sensible business decision-making. 7. To provide reuse water to the community to put treated effluent to a good and beneficial use. 8. Maintain a continuous improvement process for increased productivity and efficiency. Funding Source and Position Count General Fund $ 1,174,781 General Fund 27 Grant Revenue - Grant Revenue/Other - Total Budget: $ 1,174,781 Total Number of Positions 27 51 ENVIRONMENTAL MANAGEMENT ADMINISTRATION Program Description The Environmental Management Director serves as technical advisor to the Mayor, Managing Director, Environmental Management Commission, and County Council on matters pertaining to wastewater treatment and disposal, solid waste processing and disposal, resource recovery, the recycling and disposal of all vehicles, and the removal of the derelict and abandoned vehicles. The Environmental Management Administration Office provides personnel management, accounting and billing support services as well as providing general supervision and control of the administration and operation of the Wastewater and Solid Waste Divisions and the Business Services Section. The Environmental Management Administration Office also provides personnel, clerical, technical and financial support for the Environmental Management Commission. Program Objectives 1. Establish sewer fee rates at a level to cover expenses of operations, repairs and maintenance, and replacements. 2. Maintain vehicle disposal fee system to assure financial self-sufficiency for Vehicle Disposal program. 3. Evaluate current recycling programs to assess the feasibility of performing various programs in-house. 4. Improve productivity and efficiency through additional training and cross training. 5. Continually work to strengthen and standardize the language in our contracts. 6. Improve the status of Wastewater accounts receivable. Reduce the average number of days in receivables to 78 days which represents a 10% decrease from the FY 2014-15 actual of 87 days. Reduce the percentage of balances over 90 days past due to 52% of total receivables, which represents a 10% decrease from the FY 2014-15 actual of 58%. 7. Improve the status of Solid Waste accounts receivable. Reduce the average number of days in receivables to 63 days which represents a 10% decrease from the FY 2014-15 actual of 70 days. Reduce the percentage of balances over 90 days past due to 29% of total receivables, which represents a 10% decrease from the FY 2014-15 actual of 32%. 52 ENVIRONMENTAL MANAGEMENT ADMINISTRATION Program Highlights • Construction began on major repairs and enhancements to the Glenwood and Volcano Transfer Station projects. • Construction began on the Kealakehe Sludge Removal and Aeration Upgrade Project. Program Measures FY 2014-15 FY 2015-16 FY 2016-17 Actual Budget Estimate Tipping fees as%of Solid Waste Fund expenditures 29% 25% 26% Vehicle Disposal Fund Fee paying for%of program 100% 100% 100% Days in Accounts Receivable in Wastewater Division 87 81 78 Days in Accounts Receivable in Solid Waste Division 70 83 63 %of Accounts Receivable over 90 days,Wastewater 58% 52% 52% %of Accounts Receivable over 90 days, Solid Waste 32% 35% 29% 53 ENVIRONMENTAL MANAGEMENT ADMINISTRATION Program Expenditures FY 2014-15 FY 2015-16 FY 2016-17 Actual Budget Request Number of Positions 25 27 27 Salaries and Wages 925,579.61 1,077,343 1,131,702 Operations 24,456.44 44,360 39,879 Equipment 9,004.12 54,615 3,200 Program Total 959,040.17 1,176,318 1,174,781 Personnel Position Summary FY 2014-15 FY 2015-16 FY 2016-17 Position Title Authorized Authorized Request Director of Environmental Mgmt 1 1 1 Deputy Director of Environmental Mgmt 1 1 1 Account Clerk 4 4 4 Accountant I 3 3 3 Accountant IV 1 1 1 Business Manager 1 1 1 Civil Engineer IV - 2 2 Clerk III 2 2 2 Contracts Clerk 1 1 1 Credit&Collections Clerk 1 1 1 Human Resources Program Specialist 1 1 1 Human Resources Technician I 1 1 1 Private Secretary 1 1 1 Projects Administrator - - - Senior Account Clerk 3 3 3 Student Helper I 3 3 3 Student Helper II 1 1 1 Total 25 27 27 54 FINANCE FINANCE DEPARTMENT SUMMARY Mission Statement The Department of Finance provides efficient and effective financial services fairly, accurately and courteously. We serve our customers with pride and respect and enable other departments to carry out their mission. Department Goals 1. To facilitate an integrated county-wide financial needs plan. 2. To continue development and maintenance of fiscal policies and procedures for the County of Hawai`i. 3. To encourage networking to facilitate intra and inter-governmental working relationships. 4. To continue an ongoing customer service and public relations program that facilitates interaction with the public and other departments. 5. To continue an ongoing training program to improve employee skills, including technical training and mentoring for all personnel. 6. To continue a cross-training plan for employees for all core areas. 7. To develop and maintain written operational procedures that address the various functions of the Finance Department to promote proper and consistent service. Funding Source and Position Count General Fund $ 10,063,404 General Fund 127 Grant Revenue $ 1,445,627 Grant Revenue/Other 20 Other $ 810,000 Total Budget: $ 12,319,031 Total Number of Positions 147 55 FINANCE ADMINISTRATION/BUDGET Program Description Administration The Office of the Director plans, directs, controls and coordinates activities of the Finance Department. The department head and staff advise the Mayor of the development and execution of administrative policies and assist the Mayor in the preparation and execution of the operating and capital budgets. In addition, the Finance administration section provides certain auxiliary services to departments and agencies. The Budget Division plans, directs and coordinates the formulation, preparation, execution, review and analysis of the County's operating budget and operating program. Budget also monitors budget appropriations and actual expenditures to ensure compliance with the law and also advises County officials on budgetary and long-range planning matters. Program Objectives Administration 1. Conduct training sessions, large and small group settings as needed, for county financial personnel. Desired outcome is to provide a training media for financial support staff 2. Maintain interaction and education for the public by participating in community meetings and by conducting workshops on the various finance areas, including budget,purchasing and real property tax related areas. 3. Conduct informational sessions or distribute instructive materials to division managers, supervisors and/or staff at least four times per year, covering new or changing regulations, rules and procedures that affect employee relations or benefits. 4. Refer procurement protests to Corporation Counsel within three working days of receipt. Budget 1. Prepare transmittal letters, resolutions, and/or bills for the appropriate approvals and signatures for all fully-completed requests for council action received three days prior to the County Council's submittal deadlines. 2. Provide guidance and assistance to departments/agencies to ensure the fiscal responsibility and accountability in developing the operating budget. 3. Receive and process County of I-lawai`i nonprofit grant applications. 56 FINANCE ADMINISTRATION/BUDGET Program Highlights Administration 1. The Treasury Division assisted in establishing the county's first sewer improvement district. The passage of Resolution 72-15 cleared the way to start design work which will be followed by bid award, loan closing, and construction. 2. In October 2014, completed the acquisition of 10.775 acres at White Sands Mauka on Alii Drive in North Kona for $3 million. In addition, in February 2015, a .911 acre parcel at Hawi Banyan Trees in North Kohala was purchased for $750,000. The funding for these purchases came from the Public Access, Open Space, and Natural Resources Preservation (PONC) Fund. 3. Driver Licensing began placing a notation of veteran status on the front of driver's licenses, permits and state identification cards for those persons who served in any of the uniformed services of the United States and received a discharge other than dishonorable on October 1, 2014. Budget 1. The Budget Office continues to provide guidance and assistance on budget/finance issues and items requiring legislative action. In FY 2014-15 the Office researched, prepared, and submitted 165 required transmittal letters, resolutions and/or bills for council action as received from the departments and agencies. 57 FINANCE ADMINISTRATION/BUDGET Program Measures FY 2014-15 FY 2015-16 FY 2016-17 Actual Budget Estimate Nonprofit Grant Recipients' Payment Processing 92 140 145 Request for Council Action Forms Processed 165 150 165 Training Sessions Held for County Fiscal Personnel 1 1 1 Program Expenditures FY 2014-15 FY 2015-16 FY 2016-17 Actual Budget Request Number of Positions 8 8 8 Salaries and Wages 574,510.77 554,140 647,014 Operations 4,089.81 23,540 18,540 Equipment - 1,670 1,000 Program Total 578,600.58 579,350 666,554 Personnel Position Summary FY 2014-15 FY 2015-16 FY 2016-17 Position Title Authorized Authorized Request Director of Finance 1 1 1 Deputy Director of Finance 1 1 1 Budget Administrator 1 1 1 Budget Specialist 1 1 1 Clerk III 1 1 1 Human Resources Specialist II 1 1 1 Human Resources Technician I 1 1 1 Private Secretary 1 l 1 Total 8 8 8 58 FINANCE ACCOUNTS Program Description The Accounts Division maintains general accounting and fixed asset depreciation records of the County; provides useful, accurate and timely financial reports to the public and agencies; prepares payrolls and pension rolls; pays all obligations of the County; supports the Pension Board. Program Objectives 1. Close FY 2015-16 books and issue final June 30 Budget Status Report by October 15, 2016, and determine the General Fund's fund balance by September 30, 2016. 2. Obtain Certificate of Achievement for Excellence in Financial Reporting from the Government Finance Officers Association(GFOA) for the County's June 30, 2016 Comprehensive Annual Financial Report. 3. Close the books and have the monthly budget status reports available in FRESH within ten working days after the end of the month or close of the previous month, whichever is later, except for June, July, August, September and October. 4. Support the FRESH (Financial and Resource Enterprise Software for Hawaii County) system accounts payable, general ledger and payroll modules. This includes maintaining and keeping abreast of changes to the current modules that Accounts is responsible for, as well as, helping users and providing training when necessary. 5. Ensure that all claim payments made are proper and legal by pre-auditing 100% of payment requests for accuracy and propriety, returning items that are not accurate or proper to departments for correction. 6. Provide certificate of the availability of funds on County contracts within three working days of the contract's submission to Accounts Division. 7. Pay vendors promptly by issuing all warrants for claims within seven working days of the receipt of the invoice by Accounts Division. 8. Ensure that all employees receive the correct amount of pay and related benefits by pre-auditing 100% of payroll claims for accuracy and compliance with legal and contractual requirements, and filing all required payroll tax forms and returns on time. 59 FINANCE ACCOUNTS Program Highlights 1. The County received a Certificate of Achievement for Excellence in Financial Reporting from the Government Finance Officers Association for its June 30, 2015 Comprehensive Annual Financial Report. 2. The Accounts Division staff was actively involved in the continued support of our financial software, FRESH. 3. The Accounts Division staff continues to be an ongoing resource to all County departments for financial related matters. Program Measures FY 2014-15 FY 2015-16 FY 2016-17 Actual Budget Estimate Claims Checks&Electronic Funds Transfers Issued 40,721 42,000 42,000 Payroll Checks Issued 5,304 5,500 5,500 Direct Deposit Stubs Issued 56,891 57,000 57,000 Funds Maintained 41 42 42 Contracts,Amendments&Change Orders Certified 1,115 1,100 1,200 Pensioners 22 23 24 Regular&Part-Time Employees 2,696 2,600 2,600 Program Expenditures FY 2014-15 FY 2015-16 FY 2016-17 Actual Budget Request Number of Positions 13 13 13 Salaries and Wages 606,587.35 629,698 644,860 Operations 143,707.71 170,720 160,720 Equipment 7,273.76 200 200 Program Total 757,568.82 800,618 805,780 60 FINANCE ACCOUNTS Personnel Position Summary FY 2014-15 FY 2015-16 FY 2016-17 Position Title Authorized Authorized Request Account Clerk 1 1 1 Accountant II 1 1 1 Accountant III - - - Accountant V 1 1 1 Accounts Payable Supervisor 1 1 1 Clerk III 1 1 1 Controller 1 1 1 Financial Systems Analyst 1 1 1 Payroll Processing Supervisor 1 1 1 Pre-Audit Clerk I 3 3 3 Program Manager 1 1 1 Senior Account Clerk 1 1 1 Total 13 13 13 61 FINANCE PURCHASING Program Description The Purchasing Division assists all County agencies and programs in the purchasing of required goods and services in accordance with Hawai'i Revised Statute 103D, Finance Director Rules and Hawai'i County Purchasing Procedures. It is the mission of the Purchasing Division to procure quality goods and services that meet the user's needs, at a reasonable cost, in a fair and impartial manner, and with the maximum feasible amount of competition. Construction projects are procured through the Public Works Department. Program Objectives 1. Use technology effectively by processing 95% of all IFBs, RFPs and RFQs using Public Purchase, the division's chosen e-procurement system. 2. Use technology effectively by processing 75% of all documents electronically to the departments, agencies and public by using Public Purchase, Eden, Laser fiche or email. 3. Provide outstanding customer service to departments and agencies by completing draft specifications for formal advertised bidding (IFBs or RFPs) 90% of the time within 60 days of receipt of the request. 4. Provide outstanding customer service to departments and agencies for purchases less than the formal bidding limits, by completing the request for quotation process 95% of the time within ten working days of receipt. 5. Provide outstanding customer service by processing 95% of routine documents (invoice payment approvals, contracts, change orders and supplemental agreements) within two working days of receipt, including electronic approvals. 6. Encourage staff professional development by requiring staff to attend a minimum of one professional development training class yearly, two classes required for supervisory staff. 62 FINANCE PURCHASING Program Highlights • The division implemented the Eden Contract Module as a repository for all Purchasing Division contracts, allowing departments to view contract information, a scanned copy of the contract, and track purchase order/invoice expenditures by contract number. • The division expanded the information available to agencies and departments with the new Microsoft Sharepoint intranet. Some of the additional information includes; procurement memorandums, disaster preparedness procurement, purchasing reminders, price terms agreements, compliant travel agencies for airfare, and a log of current bids and their status. • The division implemented the use of electronic and scanned signatures and the elimination of a notary for contracts $1,000,000 and less as a way to expedite the contracting process. The change has been well received by the vendor community. • In FY 2014-15, the division achieved an approximate savings of$3,497,927, not including annual price term agreements, for agencies and departments through the use of competitive sealed bidding. Savings were calculated by subtracting the second lowest bidder's price from lowest bidder's price. 63 FINANCE PURCHASING Program Measures FY 2014-15 FY 2015-16 FY 2016-17 Actual Budget Estimate Purchase Orders Issued 2,274 2,500 2,300 Invoice Payment Approvals 10,823 10,000 11,000 Requisitions Received 2,023 2,500 2,250 Contracts Completed 196 130 175 Advertised Formal Bids and Requests for Proposals 153 150 150 Informal Written Requests for Quotations 796 800 800 Contract,Change Order& Supplemental Agreement 1,031 825 1,000 Review for Compliance Sole Source Approvals(Exceeding$25,000) 10 20 15 Professional Services exceeding$5,000 40 50 45 Program Expenditures FY 2014-15 FY 2015-16 FY 2016-17 Actual Budget Request Number of Positions 7 7 7 Salaries and Wages 302,678.89 307,931 332,401 Operations* 244,283.30 269,350 185,450 Equipment 72.79 1,500 100 Program Total 547,034.98 578,781 517,951 * Office Supply Storeroom discontinued FY16-17 onward. Personnel Position Summary FY 2014-15 FY 2015-16 FY 2016-17 Position Title Authorized Authorized Request Buyer I 1 1 1 Buyer III 1 1 1 Contracts Clerk 1 1 1 Procurement& Specifications Specialist 1 1 1 Purchasing Agent 1 1 1 Storekeeper I 1 1 Student Helper I 1 1 1 Total 7 7 7 64 FINANCE TREASURY Program Description The Treasury Division collects, manages, and invests the County's cash. Treasury arranges financing (municipal bonds) for capital improvement projects and improvement districts. This office assists in the improvement district (ID) and Community Facilities District(CFD) formation process and administers the ID/CFD after the loan/bonds are issued. Major accounting functions performed include the receipting of all revenues, reconciliation of bank accounts, and accounting of tax exempt capital improvement expenditures. Program Objectives 1. Invest 99 per cent of all funds in interest-bearing accounts or certificates. 2. Maintain sufficient liquidity to meet cash requirements. 3. Maximize interest income by attaining budgeted projection while ensuring the safety of County funds. 4. Reconcile monthly statements within thirty days of receipt. Program Highlights We issued our third series of bond anticipation notes and added another institutional buyer in order to lessen our dependence on a single purchaser. Note financing saves the county substantial interest costs in contrast to immediately issuing long term bonds. It also increases our compliance with IRS regulations by ensuring we meet the spenddown requirements for tax exempt monies. Interest rates for the nine-month notes ranged from 1.02%to 1.06%. Treasury provided assistance to the Department of Environmental Management in the establishment of the county's first sewer improvement district. Treasury was tasked with accurately and fairly assessing a mixed use district which involved using multiple correspondence to the lot owners, surveys, reassessments, and two public hearings. The passage of Resolution 72-15 cleared the way to start design work which will be followed by bid award, loan closing, and construction. 65 FINANCE TREASURY Program Measures FY 2014-15 FY 2015-16 FY 2016-17 Actual Budget Estimate Improvement District 2 3 2 General Obligation Bonds 13 12 13 Petty Cash Vouchers Paid 589 700 700 Treasury Receipts Handled 13,313 14,000 14,000 State Revolving Fund(SRF)Loans 4 7 6 Per Cent of Cash Invested 99.99% 99.99% 99.99% Rate of Return on Amount Invested .28% .30% .30% Program Expenditures FY 2014-15 FY 2015-16 FY 2016-17 Actual Budget Request Number of Positions 6 6 6 Salaries and Wages 318,872.77 347,732 349,830 Operations 10,463.36 11,424 11,424 Equipment 167.07 200 200 Program Total 329,503.20 359,356 361,454 Personnel Position Summary FY 2014-15 FY 2015-16 FY 2016-17 Position Title Authorized Authorized Request Account Clerk 1 1 1 Accountant I 1 1 1 Accountant III 1 1 1 Pre-Audit Clerk I 1 1 1 Senior Account Clerk 1 1 1 Treasurer 1 1 1 Total 6 6 6 66 FINANCE REAL PROPERTY TAX Program Description The Real Property Tax Division assesses all real property situated within the County of Hawai`i for purposes of real property taxation. Program Objectives 1. Maintain sales assessment mean ratio +/- 10% from the 100% assessment. 2. Maintain a co-efficient of dispersion at+/- 15%of the mean ratio. 3. Conduct field inspections of 100% of all building permits issued or on file for all new construction. 4. Maintain an active educational and informational program on real property taxation. 5. Initiate proceedings for two real property tax foreclosure sales to reduce the number of delinquent accounts and dollar amount of delinquent taxes owed to the County. Program Highlights 1. There were a number of training opportunities offered to the staff throughout the year, including continuing education credits for the staff that are certified or licensed appraisers. We hosted the IAAO 201 Course, 'Land Valuation", in Kona. A two week training in iasWorld (our assessment software) for the entire staff was held prior to going `live' in the new cloud based database. In house workshops on appeals, computer assisted land pricing and other relevant topics held on a regular basis. Further training is scheduled. 2. The division upgraded its software to the iasWorld format in June which is hosted in the cloud. This allows us to utilize Marshall & Swift, the premier cost service to value property as well as tailor and monitor transactions in the system. This also allowed us to start working on integrating GIS, Pictometry and field tablets into a seamless work environment. 3. Three pieces of legislation were passed during this period affecting the RPT Division directly: 1) Shortening the period that delinquencies are allowed to accrue before foreclosure can be started; 2) Requiring that disability exemptions be applied only in addition to homeowner's exemptions and; 3) Requiring that those getting the homeowner's exemption file their taxes as residents in the State of Hawaii or provide information as to why they don't. More legislation is proposed. 67 FINANCE REAL PROPERTY TAX Program Measures FY 2014-15 FY 2015-16 FY 2016-17 Actual Budget Estimate Parcel Count(taxable) 139,870 141,000 141,500 Parcel Count(non-taxable) 6,585 6,700 6,700 Number of Tax Bills(1St and 2' half) 257,332 258,000 260,000 Number of Agency Records(1St and 2' half) 64,522 65,000 66,000 Assessment Appeals 329 1,000 1,000 Number of Condominium Units 11,966 12,500 12,500 Current Year Balance Due at 6/30(millions) 6.0 8.0 8.0 Prior Year Balance Due at 6/30(millions) 9.8 11.0 11.0 Total Balance Due at 6/30(millions) 15.8 19.0 19.0 Appraisal Section-East Hawaii Land Inspections 1,370 300 800 Building Inspections 2,090 2,000 2,100 Agricultural Inspections 1,927 4,000 2,000 Appeal Inspections 29 400 400 Appraisal Section-West Hawaii Land Inspections 38 300 300 Building Inspections 795 2,000 2,000 Agricultural Inspections 168 4,000 1,000 Appeal Inspections 33 600 600 Clerical Section-East Hawaii Exemptions Processed 1,485 5,500 5,000 Telephone Inquiries 10,297 13,000 11,000 Over-the-Counter Inquiries 6,853 8,200 7,500 Address Changes 9,837 10,000 10,000 Amended Assessment Notices Prepared 1,073 1,600 1,600 Clerical Section-West Hawaii Exemptions Processed 788 3,500 3,000 Telephone Inquiries 7,693 5,500 6,750 Over-the-Counter Inquiries 6,885 5,000 6,000 Address Changes 3,561 5,000 5,000 Amended Assessment Notices Prepared 672 1,600 1,000 Collections Section Current Year Collection(Targeted Revenue) 227,211,277 220,000,000 240,000,000 Prior Year Collection(Targeted Revenue) 5,594,426 7,000,000 7,000,000 Delinquent Accounts Closed 125 15,000 1,000 Foreclosure Action: 3 2 2 Properties Sold 178 180 180 Revenues Collected 528,592 200,000 300,000 Mapping Section Total Documents Processed 14,481 12,000 14,000 Ownership Changes 12,266 10,000 12,000 Revised Parcel Maps 739 650 700 68 FINANCE REAL PROPERTY TAX Program Expenditures FY 2014-15 FY 2015-16 FY 2016-17 Actual Budget Request Number of Positions 47 47 47 Salaries and Wages 2,058,032.80 2,219,287 2,266,247 Operations 1,226,758.31 1,577,960 1,600,680 Equipment 69,463.06 88,425 12,625 Program Total 3,354,254.17 3,885,672 3,879,552 Personnel Position Summary FY 2014-15 FY 2015-16 FY 2016-17 Position Title Authorized Authorized Request Abstracting Assistant II 2 - - Abstractor I 2 4 4 Abstractor II 1 1 1 Accountant II 1 1 1 Assistant County RP Tax Administrator 1 1 1 Cashier II 2 2 2 County Real Property Tax Administrator 1 1 1 Geographic Information System Analyst II 1 1 1 Real Property Appeals Board Clerk 1 1 1 Real Property Appraiser IV 12 12 12 Real Property Appraiser V 2 2 2 Real Property Appraiser VI 1 1 1 Real Property Tax Clerk 12 12 12 Real Property Valuation Analyst III 2 2 2 Senior Account Clerk 1 1 1 Supervising Real Property Tax Clerk I 1 1 1 Supervising Real Property Tax Clerk II 1 1 1 Tax Collection Assistant 3 3 3 Total 47 47 47 69 FINANCE RISK MANAGEMENT Program Description The Risk Management Division is responsible for developing and implementing a program to manage risk in order to protect County assets, minimize the interruption of vital services, provide a safe environment for the public and County employees, and reduce the cost of accidents and other financial losses. Program Objectives 1. Continue to develop the Risk Management Division so as to be able to respond to inquiries and requests for assistance within a reasonable time. 2. Annually meet and collaborate with departments to discuss current risk issues, assess the policies and procedures in place and make necessary modifications to reduce risk and improve regulation compliance. 3. Annually review the County's self-insurance program and research insurance industry products to determine the most advantageous program to reduce potential financial loss and provide adequate protection. 4. Meet every four months with Risk Management Committee to discuss activity and current risk issues. 5. Meet monthly with Safety Division Administrator to discuss areas of safety concern and schedule safety and training programs to minimize the impact of such concerns. Program Highlights • Insurance procurement for the FY 2014-15 season resulted in discount of premium expense for renewal of Fire EMT and Helicopter policies, and property policy while most other policy premiums remained constant during this time of market increases. • Risk Management Committee meetings were held every four months throughout the year and have been a well-attended forum for department/agency representatives to learn of division activity and discuss action for particular concerns. A plan has been put in place for the division to visit County facilities to assess risk issues and suggest remedial action where appropriate. • Data base for accidents is being maintained so as to recognize areas of concern and provide accurate information to effected department/agency to assist in resolution thereof. Departmental Safety Committees have been established to provide employees an opportunity to discuss and address safety concerns and have a voice in their department's well-being. 70 FINANCE RISK MANAGEMENT Program Measures FY 2014-15 FY 2015-16 FY 2016-17 Actual Budget Estimate Department consultations held re risk factors 12 10 10 New risk management initiatives carried out 4 3 3 Risk Management Committee meetings 3 3 3 Insurance evaluation and procurement 13 13 13 Safety Division meetings re:training 12 12 12 Program Expenditures FY 2014-15 FY 2015-16 FY 2016-17 Actual Budget Request Number of Positions 1 1 1 Salaries and Wages 83,158.34 85,144 92,039 Operations 2,722.07 2,200 2,300 Equipment 104.16 350 350 Program Total 85,984.57 87,694 94,689 Personnel Position Summary FY 2014-15 FY 2015-16 FY 2016-17 Position Title Authorized Authorized Request Risk Management Officer 1 1 1 Total 1 1 1 71 FINANCE PROPERTY MANAGEMENT Program Description The Property Management Division is responsible for the acquisition and disposal of the County's real property including land, remnants, easements, sale of abandoned roads, buildings and other miscellaneous real property assets. This includes the acquisition of Right-of-Ways, Governor's Executive Orders for State owned lands, easements, right-of- entries and other types of real estate interests in connection with the Department of Public Works, Department of Environmental Management, Department of Parks and Recreation and other general County purposes. The division manages, administers and maintains the fiscal responsibility for leasing of private lands for County use in addition to leasing of County land and buildings to private users. The Property Management Division is responsible for being the office of record for the maintenance of records related to the County's acquisition and disposal of real and personal property assets. The division supports the Public Access, Open Space and Natural Resources Preservation Commission (PONC) and preparation of its annual recommendations to the Mayor of lands worthy of preservation for further forwarding to the County Council. In addition, the PONC Commission has also been tasked with reviewing stewardship grant applications submitted by non-profits who are interested in maintaining the lands acquired with monies from the PONC Fund. The division is also responsible for the negotiation and acquisition of lands authorized by the County Council utilizing the Public Access, Open Space and Natural Resources Preservation Fund. Program Objectives 1. Provide support for PONC in meeting its requirement of submitting its annual list of prioritized properties to the Mayor by December 31, 2016. 2. Identify and initiate negotiations on the purchase of the next property pursuant to recommendations by PONC, the Mayor and as authorized by the County Council. 3. Provide support for PONC as they review, evaluate and make recommendations to the director of Parks and Recreation regarding applications for stewardship grants from the PONC Maintenance Fund. 4. Provide support for the land management and right-of way acquisition needs for all County departments. 5. Provide administrative and fiscal management of County leased properties and insure leases are paid on time. 6. Dispose of surplus real property as requested and authorized by the Director of Finance. 72 FINANCE PROPERTY MANAGEMENT Program Objectives (continued) 7. Maintain the fixed assets record system of County property and submit the annual fixed asset report to the County Council. 8. Hold at least one public auction for the disposal of useable surplus County owned personal property. Program Highlights Property Management Division participated in the latest open space acquisition by acquiring .911 acre of land at the entrance to Hawi town in North Kohala. This property is adjacent to the Hawi Farmers Market where community fairs and events are held and acquiring this parcel ensures that open space is maintained and preserved. This area also served as the former home of the Kohala Fair, village green and informal town square for more than 50 years. Program Measures FY 2014-15 FY 2015-16 FY 2016-17 Actual Budget Estimate Surplus personal property auctions 1 1 1 Surplus real property sales 1 2 1 Real property transactions 0 10 10 Program Expenditures FY 2014-15 FY 2015-16 FY 2016-17 Actual Budget Request Number of Positions 4 4 4 Salaries and Wages 181,782.65 200,850 215,094 Operations 1,529,006.59 1,928,740 1,895,561 Equipment 65,650.97 200 200 PONC—Open Space Commission 2,273.82 3,600 5,250 Program Total 1,778,714.03 2,133,390 2,116,105 73 FINANCE PROPERTY MANAGEMENT Personnel Position Summary FY 2014-15 FY 2015-16 FY 2016-17 Position Title Authorized Authorized Request Property Management Specialist 1 1 1 Property Manager 1 1 1 Property Management Technician 1 1 1 Senior Account Clerk 1 1 1 Total 4 4 4 74 FINANCE VEHICLE REGISTRATION AND LICENSING Program Description The Vehicle Registration and Licensing Division administers the functions of driver licensing, commercial driver licensing, motor vehicle registration,periodic motor vehicle inspections, issues bicycle, and business licenses and monitors the issuing of dog licenses. The Driver's License Section issues Driver's Licenses and Commercial Driver's Licenses. The Motor Vehicle Registration Section issues vehicle, bicycle and select business registrations. The Periodic Inspection Section authorizes and monitors Vehicle Inspection providers. Program Objectives Vehicle Registration 1. Process mail within three business days from date received. 2. Recommend and implement at least one change in operations to enhance customer service experience. 3. To have 90 percent of`Service Excellence Surveys' indicate "Excellent" overall efficiency rating in responding to customer concerns. Licensing 1. Respond to inquiries and requests for renewals/duplicates by mail within four business days from date received. 2. Recommend and implement at least one change in operations to enhance customer service experience. 3. To have 90 percent of`Service Excellence Surveys' indicate "Excellent" overall efficiency rating in responding to customer concerns. Periodic Motor Vehicle Inspection 1. Conduct at least 1,000 inspections of stations issuing safety checks. 75 FINANCE VEHICLE REGISTRATION AND LICENSING Program Highlights • The Vehicle Registration& Licensing Division continues to actively seek ways to improve customer service. To enhance customer service experience two informational brochures were developed. The first, "How to Register Trailers" provides information on the steps customers need to take in registering trailers. This brochure also provides contact information for motor vehicle safety inspectors and the safety check inspection process for manufactured and homemade trailers. The second informational brochure provides information on the different documentation required to prove identity, lawful status and proof of principle residence address in order to obtain a Hawai`i Driver's License or State Identification. • On June 8, 2015 the "Simplified Chinese" language written test was added to our list of foreign languages. Other available languages include: Spanish, Ilocano, Marshallese, Chuukese, Hawaiian, Chinese, Japanese, Tagalog, Samoan, Tongan, Vietnamese and Korean. • We began placing a notation of veteran status on the front of driver's license, permits and state identification cards for those persons who served in any of the uniformed services of the United States and received a discharge other than dishonorable on October 1, 2014. Eligible applicants must provide proof of qualification for this distinction. For more information, please view our website at: http://wvvw.hawaiicountv.gov/finance-vrl-veteran • The driver's license data system under went"housekeeping" changes when restriction codes were changed effective 6/1/15 to conform with the American Administration of Motor Vehicle Administrators (AAMVA) standards. This change allows Hawai`i to have the same restriction codes applied as seen in other states. • Vehicle registration online fee usage increased another 30 percent from last year. As of April 2015, we were averaging 1,130 vehicles per month. 76 FINANCE VEHICLE REGISTRATION AND LICENSING Program Highlights (continued) • Motor Vehicle Control Inspectors improved assistance offered to safety check inspection stations with the help of the electronic safety check inspection program IPAD. This new addition has provided inspectors with an insight of the electronic inspection program, how to maneuver through the system and provides them with the opportunity to see the problems stations are encountering so that the problem can be resolved. Program Measures FY 2014-15 FY 2015-16 FY 2016-17 Actual Budget Estimate Vehicles(Registrations Processed) 191,261 192,000 192,000 MV Transfers 41,473 41,500 41,500 Duplicate Certificates 9,323 9,400 9,400 Non-Resident Permits 59 50 50 Business and Occupation Licenses 77 100 80 Bicycle Licenses 4,817 5,000 5,000 Dog Licenses 4,683 7,300 5,000 Subpoena Certificates 1,963 2,000 2,000 Written Driver's Tests 11,694 13,551 11,920 Driver Road Tests 5,096 5,352 4,607 CDL Written Driver's Tests 991 1,000 1,000 State Identification Cards 8,288 9,130 9,130 Inspections of Safety Check Issuers 1,040 1,237 1,237 Program Expenditures FY 2014-15 FY 2015-16 FY 2016-17 Actual Budget Request Number of Positions 58 61 61 Salaries and Wages 2,160,988.56 2,653,152 2,809,237 Operations 747,659.09 1,069,727 1,063,059 Equipment 52,491.86 56,444 4,650 Program Total 2,961,139.51 3,779,323 3,876,946 77 FINANCE VEHICLE REGISTRATION AND LICENSING Personnel Position Summary FY 2014-15 FY 2015-16 FY 2016-17 Position Title Authorized Authorized Request Accountant I 1 1 1 Account Clerk 1 1 1 Clerk III 6 6 6 Driver License Clerk I 1 1 1 Driver License Clerk II 2 2 2 Driver License Examiner I 9 9 9 Driver License Examiner II 3 3 3 Motor Vehicle Control Inspector I 3 3 3 Motor Vehicle Control Inspector II 1 1 1 Motor Vehicle Registration Clerk I 12 10 11 Motor Vehicle Registration Clerk II 2 2 2 MV Financial Responsibility Clerk I 2 2 2 MV Financial Responsibility Clerk II 1 - - Student Helper I 1 1 1 Supervising Driver License Examiner 1 1 1 Supervising DL Financial Responsibility Clerk - 1 1 Supervising Motor Vehicle Registration Clerk 1 1 1 Vehicle Registration&Licensing Administrator 1 1 1 Vehicle Registration&Licensing Clerk 10 15 14 Total 58 61 61 Cost for five of the Motor Vehicle Registration Clerk I and two of the Vehicle Registration&Licensing Clerk positions are reimbursed by the State Department of Transportation. 78 FIRE DEPARTMENT SUMMARY Mission Statement "Providing exceptional, all hazards emergency services to the residents and visitors of Hawai`i Island." Department Goals As defined within the Hawai`i Fire Department's new mission statement,this organization provides the residents and visitors of Hawai`i County with mitigation of diverse all hazard emergency incidents. The diversity of Hawai`i Island's emergency incidents present an ever-growing demand for our services. In order to meet the growing demands of our island community, the department must plan for the future. Through the development of our 2015-2020 Strategic Plan, the Hawai`i Fire Department shall continue to provide exceptional all hazard mitigation response. The Strategic Plan is a living document, and as such, the department performs routine evaluations of our evolving community needs as well as annual assessment of the success of our goals and objectives. The movement of the Hawai`i Fire Department is steered toward the following guiding goals and objectives: 1. The Hawai`i Fire Department will protect the citizens and visitors of Hawai`i County by developing, implementing, and maintaining program strategies that provide for a positive influence in reducing the effects of fire related incidents which would produce losses throughout Hawai`i County. Fire losses include: a. Loss of Life: The actual loss of human life attributed to fire related incidents. b. Loss of Property: The estimated property value loss attributed to fire related incidents. c. Socioeconomic Impact: The direct impact on fire related incidents upon community social and financial stability. d. Environmental Impact: The loss or damage of natural or cultural resources as a result of fire related incidents. Funding Source and Position Count General Fund $ 17,384,972 General Fund 382 EMS Contract Revenue $ 14,358,592 Grant Revenue/Other 120 Hapuna LG Contract $ 470,864 Split Funding: GF/Grant/Other 27 Grant Revenue $ 185,000 Other $ 139,000 Total Budget: $ 46,861,020 Total Number of Positions 529 79 FIRE DEPARTMENT SUMMARY Department Goals (continued) 2. The Hawai`i Fire is the only municipal Fire Department Based Emergency Medical Services (EMS) Program in the State of Hawai`i. This is a service directly associated with population demographics both with growth and shifts as well as socioeconomic changes such as unemployment,poverty, and access to and availability of health care; it requires constant monitoring and modification to optimally provide proper pre- hospital EMS response. With respect to our EMS Program, the Hawai`i Fire Department will: Develop, implement, and maintain program strategies that will directly influence the quality of pre-hospital emergency medical services throughout the island of Hawai`i. Such strategies and tactics would in a positive manner directly impact and positively influence: a. Patient survivability in the presence of a pre-hospital illness or injury. b. Patient disability associated with pre-hospital illness or injury. 3. The Hawai`i Fire Department will: Develop, implement, and maintain program strategies that will support the effective response and mitigation of mass casualty and disaster type incidents or events in collaboration with all County of Hawai`i's public safety agencies tasked with the planning for, response to, and mitigation of events both natural and man-made. 4. The Hawai`i Fire Department will: Develop, implement, and maintain strategies that will have a direct and positive impact on the response and mitigation of various hazardous materials type incidents. Similar to fire related incidents, this would include the influence of: a. The reduction or minimizing of public exposure to hazardous materials incidents. b. The reduction or minimizing of environmental impact from hazardous materials incidents. 5. The Hawai`i Fire Department will: Develop, implement, and maintain strategies that will have a direct and positive influence on the safety and recreational satisfaction of patrons of County protected beach parks and shoreline areas. 6. The Hawai`i Fire Department will: Develop, implement, and maintain strategies that will support and enhance the effectiveness to respond to and mitigate search and rescue type incidents. 7. The Hawai`i Fire Department will: Develop and implement a budget process that further identifies specific line items for proper tracking of expenditures to develop a more functional and accountable budget. 80 FIRE DEPARTMENT SUMMARY Department Objectives 1. Utilizing the following mechanisms or processes, department goal attainment would be pursued and achieved by maximizing available resources: a. Pre-Incident Strategies and Tactics. This would include the consideration and possible implementation of prevention and public education programs focused on identified issues and target audiences, with the intent on taking proactive steps to preventing incidents and accidents thereby reducing losses and morbidity and disability. Further, through more proactive and preventative actions and partnerships with programs such as CERT (community emergency response team) a community based first response concept may be encouraged and promoted within our community to reduce the dependency or reliance on government to address or respond to community needs in times of reduced resources and services or when system capabilities or capacities are exceeded such as with large scale disasters. b. Preparedness and Capability Enhancement. Based on the respective missions and service delivery expectations, identify, adopt, and implement resource and training standards aimed at providing the highest quality of service. c. Post Incident Analysis. This Component of is essential to and directly associated with the development of pre-incident strategies and tactics. Through the standard Post Incident Debriefing, mission performance as well as outside contributing factors or circumstances surrounding the emergency incident, are useful tools to identify and develop new program measures or strategies to include public education and awareness as well as hazard and risk identification. d. Operational Tactics and Strategies. Concurrently with the support of preparedness and capability enhancement, identify, establish, and implement operational tactics and strategies that will maximize operational effectiveness and overall incident mitigation safety. It is with this component that a philosophy of risk management should be considered and acknowledge the following: • Risk life to save viable life • Consider significant risk to recover lost life or save property that can be saved • Risk little to nothing for that which cannot be saved 81 FIRE DEPARTMENT SUMMARY Department Objectives (continued) 2. Continue/maintain annual review of industry and government standards for current mission and service delivery. Such standards may include, but are not limited to apparatus and equipment, staffing levels, training, response times, and service area demographics. Referenced recognized standards may include but are not limited to such organizations as: National Fire Protection Association (NFPA), Insurance Services Office (ISO), and the Hawai`i Insurance Bureau, the State of Hawai`i Department of Health, and the United States Lifeguarding Association. 3. Maintain annual review of department's ability to meet service delivery standards. 4. Identify specific resource, personnel, and training requirements to achieve recognized standards. 5. Develop a financial report and budget projections required to implement reforms. 6. Identify funding sources for proposed reforms to include alternative funding programs and inter-agency cost sharing or partnerships. 82 FIRE EMERGENCY OPERATIONS DIVISION Program Description The Emergency Operations Division represents the service delivery and emergency response and emergency mission performance components of the Hawai`i Fire Department. Although the effectiveness of the Emergency Operations Division in fulfilling its missions is reliant and dependent upon the support and assistance of other divisions, bureaus, and sections of the organization, in the development of the program budget each sub-unit (Operations, EMS, Special Operations [Rescue and Hazmat Operations], Ocean Safety), and the sub-units of the Support Services Division(Fire Prevention, Auxiliary Services, Training, Volunteer Training) are addressed accordingly and respectively. The Emergency Operations Division is tasked with the delivery and performance of Fire Protection and Suppression (structural, wild land, transportation, etc.), Emergency Medical Services, Search and Rescue, Hazardous Materials Incident response, and a variety public safety services at County staffed and guarded beaches through its Ocean Safety Program. These services are recognized as critical and essential life safety and property conservation programs. In addition to public sentiment or customer satisfaction and expectations, the various programs are measured against recognized industry standards such as those established by the National Fire Protection Association (NFPA). Such standards support a more qualitative and quantitative assessment of program performance. Program Objectives 1. Establishment of an officers training program for the rank of Fire Equipment Operator, Fire Captain, and Battalion Chief by August 2016. This program will outline the specific respective duties and responsibilities of each position as well as how to conduct investigations, take proper corrective actions, and to write policies and procedures. 2. Create an operations retraining and recertification calendar for all required training and recertifications by December 2016. This program calendar is designed to give personnel adequate notice of expirations as well as any upcoming training and recertification classes. 3. Develop a more comprehensive in-station training and drill program by February 2017. This program will be more concise in identifying what type drill will be conducted as well as its frequency. Written exams may be required. 83 FIRE EMERGENCY OPERATIONS DIVISION Program Objectives (continued) 4. Establish an availability schedule to be used to identify all personnel available for duty during a specified period. It will also identify the rank and qualifications of each. Targeted completion date is April 2017. 5. Establish a specialized panel of six personnel that will be subject matter experts in conducting investigations as well as doing periodic review of department policies, procedures, Memorandum of Agreements, and Memorandum of Understandings by June 2017. Program Highlights • During FY 2014-15,the Hawai`i Fire Department responded to a total of 24,431 calls for assistance from the public: 676 fire/explosion related, 16,489 EMS related, 147 water/land rescue, 311 hazardous conditions, 1,954 public service, 4,439 good intent, 386 false, 24 severe weather, and 5 public complaint incidents. • Filling of critical vacant positions in the Fire Department through internal promotional examinations and new hiring. • Continue to provide mandatory Incident Command System training to personnel. • Continue to provide support for community events with EMS or Fire Standby such as providing Blood Pressure screening, Static displays, Fire Extinguisher Training, CPR Instruction and Safety Talks. Program Measures FY 2014-15 FY 2015-16 FY 2016-17 Number of Responses: Actual Budget Estimate Fire 700 550 575 EMS/Rescue 18,750 16,200 16,700 Hazardous Material Conditions 350 450 450 Others/Needless/Special Service 5,500 5,700 6,000 84 FIRE EMERGENCY OPERATIONS DIVISION Program Expenditures FY 2014-15 FY 2015-16 FY 2016-17 Actual Budget Request Number of Positions 454 454 454 Salaries and Wages 33,463,647.25 34,861,990 35,896,267 Operations 3,584,524.11 4,256,413 4,445,913 Equipment 597,579.85 357,995 425,995 Equipment-Federal/Private 50,000.00 115,000 115,000 LEPC 9,709.63 45,000 45,000 Program Total 37,705,460.84 39,636,398 40,928,175 Personnel Position Summary FY 2014-15 FY 2015-16 FY 2016-17 Position Title Actual Budget Request Fire Chief 1 1 1 Deputy Fire Chief 1 1 1 Account Clerk 3 3 3 Accountant I 2 2 2 Accountant IV 1 1 1 Aeromedical Helicopter Pilot 3 3 3 Assistant Fire Chief 2 2 2 Battalion Chief 9 9 9 Chief Aeromedical Helicopter Pilot 1 1 1 Clerk III 1 1 1 Fire Captain 53 53 53 Fire Communications Supervisor 1 1 1 Fire Equipment Operator 60 60 60 Fire Fighter 149 147 147 Fire Fighter Recruit(Temp) 60 60 60 Fire Radio Dispatcher II 12 12 12 Fire Radio Dispatcher III 3 3 3 Fire Rescue Specialist 18 18 18 Fire/EMS Specialist I 1 3 3 Fire/EMS Specialist II 45 45 45 Fire/EMS Specialist III 2 2 2 Fire/Hazardous Materials Specialist 18 18 18 Human Resources Assistant 1 1 1 Human Resources Program Specialist 1 1 1 Human Resources Technician I 1 1 1 Private Secretary 1 1 1 Senior Account Clerk 2 2 2 Storekeeper 2 2 2 Total 454 454 454 85 FIRE EMERGENCY OPERATIONS DIVISION Emergency Medical Services (EMS) Bureau Program Description The Emergency Medical Services (EMS) Bureau is directly aligned with the Emergency Operations Division and provides program support and coordination. The coordination of Emergency Medical Technician(EMT) and Mobile Intensive Care Technician (MICT or Paramedic) training is one of the essential functions carried out by the EMS Bureau. In addition, the EMS Bureau participates in the development of recommendations relating to program budgets, equipment acquisition, policy and procedure establishment and also acts as the department's liaison with the many health care agencies of our community. As the department's liaison, the EMS Bureau assists our community health organizations in the prevention, treatment, and recovery from community health hazards. Program Objectives 1. Look into the feasibility of implementing Hawai`i Fire Department (HFD) Basic Life Support (BLS) ambulance services in the districts where Pro-QA non-emergent protocols exist. Objectives will be; get approval from State EMS, project the number of calls per month, calculate unit hour usage, estimate reduction in unit hour usage for Advanced Life Support (ALS) units, project costs, and draft protocols by the end of the fiscal period. 2. Approach County of Hawai`i officials and State Legislatures with request to fund additional ambulance services in the district of Puna. Goal will be to meet with officials in the second quarter of FY 2016 in preparation for submittal of requests for the 2017 legislative period. 3. Continue with the promotion of the EMS Career Ladder and MICT recruitment effort. Aggressively recruit prospective candidates for the August 2017 MICT class. Goal is to identify interested and prospective candidates by August 2016 and confirm attainment of the necessary program perquisite, as well as facilitate MICT prep classes throughout the fiscal period. 4. Continue to conduct statewide EMS recruitment effort by marketing the benefits of our Fire Based EMS department to one Kapi`olani Community College (KCC) EMT and one KCC MICT class on Oahu by end of the fiscal period. In conjunction with this effort, work collaboratively with the Chiefs Office to conduct selective hire opportunities for KCC trained state licensed EMT and MICT personnel. 5. Expand EMS Bureau presence in West Hawai`i and North Hawai`i by adding FMS III positions in each service area by end of the fiscal period. 6. Continue Community Out Reach/ Injury Prevention programs: a. Hands Only (HO) CPR Build sustainability in the DOE program by identifying Champion teachers in east and west Hawai`i who can lead instruct and manage in house delivery of HO CPR training. 86 FIRE EMERGENCY OPERATIONS DIVISION Emergency Medical Services (EMS) Bureau b. Child Passenger Safety Inspection Clinics (CPS)—Conduct two Island-wide inspection clinics throughout fiscal period. 7. Continue to aggressively pursue alternative funding opportunities to facilitate acquisition of new equipment and/or training throughout the fiscal period. Program Highlights • On August 14, 2014, three personnel completed the yearlong Kapi`olani Community College MICT Program adding a much needed relief to the Fire Medical Specialist pool. • On August 26, 2014 principals and the Complex Area Superintendent of the Waiakea - Hilo Complex area were trained in Hands Only CPR. The Department of Education Administrators provided positive feedback of the Hawaii Fire Department(HFD) Hands Only CPR program. The intent for this meeting was to gain the buy in and support at the Administrators level to have all high school seniors trained in Hands Only CPR prior to graduation. • Our 14th Annual EMS Fun Run Event was held at the Liliuokalani Park in Hilo on August 23. The event drew an estimated 500 participants and over 25 vendors. The event was a tremendous success due to the countless number of volunteers from the HFD and the community. • On September 26, 2014, 14 personnel attended the voluntary MICT class orientation at the EMS Training Center. This was a first ever comprehensive, collaborative orientation meeting where Kapi`olani Community College (KCC) reviewed program prerequisites, application process and timelines as well as, how to best prepare for class, positive study habits, and balancing class and personal/family time. The EMS Bureau discussed MICT Prep classes, support system, prerequisite Supplemental Agreement, reallocation process and the MICT Career Ladder. Personnel who attended the meeting stated it was informative and helpful. The class is targeted for an August 2015 start date. • In recognition of National Child Passenger Safety Week, HFD held a first ever Island-wide Child Passenger Safety inspection clinics on September 20, 2014. Clinics were held at the Central, Pahoa, Pahala, Kailua, Waikoloa, and Waimea Fire Stations. The hands on clinic closed out three days of training where 22 HFD personnel became certified Child Passenger Safety Technicians. • Received notification of award for two State Highways DOT grants; $64,120 for specialized eDraulic vehicle extrication equipment for the Waiakea and Kailua Rescue companies, and $97,390 for vehicle stabilization equipment for all HFD Engine Companies. 87 FIRE EMERGENCY OPERATIONS DIVISION Emergency Medical Services (EMS) Bureau Program Highlights (continued) • Between the months of November 1, 2014 to April 16, 2015, additional and augmented Emergency Medical Services were established out in the Puna district in lieu of the impending lava flow. ALS Medic— 10 Alpha(Pahoa Village Fire Station) was implemented providing services for the affected area. • Received Notification of Award for the Shippers Wharf Grant in the amount of$31,500 to purchase software and equipment to assist with our"Incident Reduction" - Fall Prevention programs. • Attended the annual HEMSIS Conference December 2-5, 2014 in Maui. The focus of the conference was improving cardiac arrest survival rates and pre-hospital High Performance (HP) CPR. HP CPR has been embraced by our Bureau and rolled out to our entire department augmenting our Hands Only bystander CPR program. • Our second series of remount ambulances were received. The realized cost savings comparatively to brand new ambulances were close to $75,000 each. Remount ambulances were sent back to the Kawailani and Kailua stations. • HO CPR training continued throughout the fiscal year with approximately,., 5,000 persons trained to date: o Waiakea High School o Kea'au High School o Ka`u High School o Konawaena High School o Hawai`i Preparatory Academy o Hilo High School o Kalaniana`ole Elementary and Intermediate Faculty o Kea'au, Pahoa and Ka`u Complex Area Faculty—Principle's and VP's o Elementary and intermediate school children at Richardson's Ocean Center. o Honoka`a High School • The first Cardiac Arrest save from our Hands Only CPR program in schools arrived back on island after three to four weeks of rehab on Oahu. The survivor was a senior at Waiakea High School who amongst his friends attended the HO CPR training. The student went into cardiac arrest while playing basketball off campus and his friends did HO CPR for 12 minutes before the arrival of our HFD units. • Received two new build ambulances delivered by Braun Northwest Inc. These were the first ambulances to receive the new Liquid Spring suspension system to enhance patient care and driver safety. Ambulances are providing service in District— 5 and 20. 88 FIRE EMERGENCY OPERATIONS DIVISION SPECIAL OPERATIONS BUREAU Rescue Operations Program Description To provide professional and effective search and rescue services with regards to maritime, swift water, land, and urban search and rescue type incidents. Program Objectives 1. Maintain annual review and revision of current Search and Rescue policies and procedures in accordance with recognized industry standards. Continue to review, adopt, and implement an established policy by June 2017. 2. Continue to update our Resource Management Plan for all types of rescue equipment by December 2016. 3. Continue to be actively involved in procuring funds through grants and other alternative sources by December 2016. 4. Develop and implement a Dive Rescue program conducting in-house training with both rescue stations by June 2017. 5. Develop a coordinated Rescue Water Craft program in conjunction with the Ocean Safety Division in responding to Ocean related incidents by June 2017. Program Highlights • Continue to work with the Daniel Sayre Foundation in raising donations from the community to purchase equipment for our department. Beneficiaries of these donations include our Rescue, Hazmat, Ocean Safety, Volunteers, and Fire company personnel. • Certified one of our personnel as a dive instructor and can now conduct in-house training for our rescue personnel as well as for any personnel who do not possess a SCUBA certification. 89 FIRE EMERGENCY OPERATIONS DIVISION SPECIAL OPERATIONS BUREAU Hazmat Operations Program Description To provide professional, effective and safe response to and mitigation of hazardous materials, weapons of mass destruction and bioterrorism incidents. Program Objectives 1. Develop and implement a Hazardous Materials Operations level recertification training program for all HFD personnel by December 2016. 2. Establish a line budget to effectively plan for maintenance, updating, and repair of equipment by June 2017. 3. Develop and implement an Island-wide training program for the Hazmat teams to allow them to practice large scale exercises utilizing both Hazmat teams incorporated into a unified command system by December 2016. 4. Continue to provide training for our Hazmat teams in a coordinated effort with the 93rd CST, State RAD Team, and other outside agencies, and identify opportunities for partnerships and shared resources by December 2016. 5. Replace our outdated equipment to provide adequate monitoring and on-scene capabilities for public safety and environmental protection by June 2017. Program Highlights • Worked with Puna Geothermal Venture (PGV) and identified strategic locations where our Area Rae monitoring equipment would be deployed in the event of a release. • Procured laptop computers that give our Hazmat teams the capability of performing plume modeling and accessing other important information in the event of a hazardous materials release. • Worked with the 93rd Civil Support Team in a Vigilant Guard tabletop and full-scale exercise simulating a chemical leak following a hurricane. 90 FIRE OCEAN SAFETY Program Description The Ocean Safety Bureau is tasked with the development and delivery of ocean safety operations and public safety education programs utilizing a team of highly skilled and dedicated Water Safety Officers. It maintains safety services, promotes preventative actions, and facilitates basic emergency life support functions. Ocean Safety is the principal resource and consultant on all matters relating to ocean safety on the Island of Hawai`i. Program Objectives 1. Continue pursuit of target manpower goals of providing a minimum of two Water Safety Officers daily per tower in accordance with our operational schedule to have at least two Water Safety Officers on duty during weekends, holidays and summer and winter vacation. This would entail the addition of two full time positions at Hapuna and two full-time positions is Hilo by June 2017. 2. Create two Water Safety Officer III positions for training, supervisory, and administrative support assigned to east and west Hawai`i by June 2017. 3. Continue to co-sponsor with Hawaiian Lifeguard Association(HLA)the Big Island Junior Lifeguard program at five locations: Hilo, Puna, Punalu'u, Kailua-Kona, and Hapuna, to promote ocean safety through education and activities to youth ages 12- 17. Programs to be implemented during July and August 2016. 4. Procure and erect a new surveyor tower for the Kahalu`u Beach south end by December 2016. 5. Initiate training and create a plan to implement a Rescue Water Craft Crewperson (RWCC)program in the Ocean Safety Division by December 2016. 6. Create a replacement policy for our Rescue Water Craft (RWC)to identify replacement of our RWC by December 2016. 91 FIRE OCEAN SAFETY Program Highlights • Replaced all of the major lifeguard towers in east Hawai`i with the new surveyor type towers that protects our Water Safety Officers (WSO) from the harsh environmental elements as well as gives them a clearer view of the beach patrons. • Completed all of the elements to implement our new Rescue Water Craft (RWC) program in east and west Hawai`i. The program was scheduled to begin on July 1, 2015. • Conducted Jr. Lifeguard programs at five of our island beaches (Hilo, Puna, Punalu'u, Hapuna, and Kahalu'u). Attended the state championships on Kauai with 25 Jr. Lifeguard competitors from the island of Hawai`i. Program Measures FY 2014-15 FY 2015-16 FY 2016-17 Actual Budget Estimate Beaches with WSO Staff/Patrolled 12 12 12 Persons Served at Beaches 2,653,375 2,800,000 2,800,000 Beach/Park Rule Violations 172 50 100 Preventative Actions 162,229 120,000 180,000 Minor First Aid 24,934 8,000 20,000 Public Contacts 244,013 300,000 300,000 Individuals Rescued at Beaches 611 400 400 Major First Aid Given at Beaches 180 200 200 Resuscitations 3 5 5 Drownings 3 0 0 Surfing Accidents 70 60 60 Scuba Accidents 3 2 2 Jump Dive Accidents 1 2 2 I.R.B.Assistance 0 0 0 Ambulance Assistance 74 80 80 Fire Assistance 17 10 20 Helicopter Assistance 7 5 10 Police Assistance 20 20 20 Lost Child 0 5 3 Shark Attack 0 2 2 Jellyfish/Man o`War Sting 10 25 25 92 FIRE OCEAN SAFETY Beach Attendance Location Total Count Total Count Total Count 2012-13 2013-14 2014-15 Kahalu`u Beach Park 452,232 445,400 456,985 La'aloa Beach Park(Magic Sands) 300,172 295,296 256,932 Hapuna Beach State Park 602,277 683,004 674,824 Spencer Beach Park* 77,415 77,381 69,355 Honoli`i Beach Park 126,795 129,095 130,237 Onekahakaha Beach Park* 136,981 111,470 122,393 Carlsmith Beach Park* 80,609 75,523 73,091 Leleiwi Beach Park* 56,995 50,784 53,050 Richardson's Ocean Park 169,983 186,656 172,824 Ahalanui Beach Park 182,468 177,399 170,504 Isaac Hale Memorial Beach Park 221,719 188,963 210,140 Punalu`u Blacksands Beach Park 199,515 260,270 263,040 Total 2,607,161 2,681,241 2,653,375 *Not guarded daily Program Expenditures FY 2014-15 FY 2015-16 FY 2016-17 Actual Budget Request Number of Positions 49 55 55 Salaries and Wages 1,965,695.19 2,302,630 2,407,418 Operations 69,309.93 81,032 81,032 Equipment 414,808.97 58,900 58,900 Program Total 2,449,814.09 2,442,562 2,547,350 Personnel Position Summary FY 2014-15 FY 2015-16 FY 2016-17 Position Title Actual Budget Request Water Safety Officer I Temp 5/12T 5 5 5 Water Safety Officer II 25 31 31 Water Safety Officer II 3/4T 3 3 3 Water Safety Officer II 1/2T 12 12 12 Water Safety Officer II 3/5T 1 1 1 Water Safety Officer III 1 1 1 Water Safety Officer IV 2 2 2 Total 49 55 55 93 FIRE FIRE PREVENTION BUREAU Program Description The Fire Prevention Bureau plays an integral role in the development, implementation, and maintenance of all Fire and life safety codes, programs, and systems affecting the County of Hawai`i. The Bureau is responsible for the review, comment, and approval of all new building and construction plans, with the exception of one and two, single family dwellings. They are tasked with the enforcement of all applicable fire codes, standards, statutes, laws, and regulations; conduct building and site inspections; test and approve all fire and life safety system installations; provide fire and life safety training through public education efforts; conduct fire investigations to determine origin and cause; facilitate the state of Hawai`i's only arson canine program; assist other county agencies in life safety and occupancy enforcement; and investigate all public complaints in regards to fire and life safety. The Fire Prevention Bureau views the achievement of organizational goals and objectives from the perspective of education through prevention. This proactive role, although difficult to measure and quantify, has a direct impact on the reduction of fire losses affecting both life and property. It is the desire and intent of the Fire Administration and the Fire Prevention Bureau to expand its public education programs based on the identification of specific trends and identifiable causes contributing to fire losses. Program Objectives 1. Take an aggressive approach to public education in regards to fire prevention and life safety awareness. Topics to include smoke detectors, emergency recognition, and emergency action plans prior to an emergency. 2. Work on adoption process of the new 2015 NFPA 1 State Fire Code as well as the adoption process of the new Hawai`i County fire code as it pertains to the new State Fire code along with implementing a plan review fee process and subaccount that will be used for Fire Prevention Bureau training, equipment and supplies. 3. Determine the minimum staffing of inspectors needed to meet the five year minimum maintenance inspection criteria for all commercial properties as stated in the HRS 132. 4. Continue to educate suppression personnel in conducting basic fire inspections, fire investigations, and how to conduct community risk analysis assessments. 5. Continue Fire Prevention to the public schools by conducting fire safety assemblies at elementary schools throughout the island. 94 FIRE FIRE PREVENTION BUREAU Program Highlights • Through our public education efforts,the Fire Prevention Bureau(FPB) has conducted over 340 training events ranging from general fire and life safety lessons to the proper use of portable Fire extinguishers. • Smoke detector/home inspection program reached 243 homes and over 1,000 smoke detectors were installed. This program's target audience is our elderly population. • Distributed 19,000 Fire Fighter safety guides to Keiki's grades K-6, Island-wide. • Fire Prevention Bureau continues to take the lead role in fire and life safety enforcement for the Merrie Monarch, the 4th of July festivities, the KWXX Ho'olaule'a,the EK Fernandez County fair in both Hilo and Kona, assists the Department of Liquor Control with overcrowding issues at various assembly occupancies, and the New Year festivities. • Conducted Fire Prevention Week/Month assemblies at 20 elementary schools and over 5,000 Hawai`i Island keikis were reached. • Arson K9 Kaimi was featured on the U.S. Fire Administration Arson Awareness Week Poster Nationwide. 95 FIRE FIRE PREVENTION BUREAU Program Measures FY 2014-15 FY 2015-16 FY 2016-17 Actual Budget Estimate* Inspections—Occupancy 1,262 1,600 1,800 -Fire Protection Equipment 298 350 350 Building Plans 935 1,100 1,100 Fire Safety and Extinguisher Training Classes 340 100 350 Meetings, Training,and Conference 435 400 450 Complaints Investigated 75 75 75 Arson K9 Team-Deployment 23 24 24 *Note: These figures represent projections based on average of previous years'statistics. Program Expenditures FY 2014-15 FY 2015-16 FY 2016-17 Actual Budget Request Number of Positions 6 8 8 Salaries and Wages 507,630.18 710,045 746,507 Operations 41,269.46 127,264 53,564 Equipment - - Program Total 548,899.64 837,309 800,071 Personnel Position Summary FY 2014-15 FY 2015-16 FY 2016-17 Position Title Actual Budget Request Fire Captain 2 2 2 Fire Prevention Inspector I 3 3 3 Fire Prevention Inspector II - 2 2 Battalion Chief 1 1 1 Total 6 8 8 96 FIRE AUXILIARY SERVICES BUREAU Program Descriptions The Hawai`i Fire Department's Auxiliary Services Bureau is comprised of three support sections: 1) Fire Equipment Maintenance Section, 2) Fire and Emergency Communications Section, and 3) Warehouse and Supply Section. Each of these sections is vital to the organization's ability to deliver and sustain essential emergency services. As described and defined below, each section provides a variety of functions and services either in support of emergency operations or in conjunction or association with the Emergency Operations Division. Fire Equipment Maintenance Section The Fire Equipment Maintenance Section provides the repair and support services for all department vehicles, apparatus and portable equipment. Personnel also participate in the design and specification of new equipment and apparatus to be acquired. This support section is a critical component in the maintenance of emergency services and mission readiness of the fire department. The support role of the Fire Equipment Maintenance Section is essential and critical to the success of the department in meeting its goals and objectives. As the organization's mission and service delivery demands continue to increase, the maintenance and repair of the department's vehicle and apparatus fleet continue to grow at exponential rates. Combined with the fact that the fleet continues to age, which is reflective of an increase in repairs, the sustainability of emergency operations is dependent upon the support and maintenance of all apparatus and equipment. Program Objectives 1. Explore the opportunity to increase Maintenance personnel by adding a clerk to maintain Management Data System for department's fleet of vehicles by January 2017. 2. Evaluate cost effective measures in creating a working Foreman position to alleviate Chief Mechanic daily duties, permitting increased attention towards administrative matters. 97 FIRE AUXILIARY SERVICES BUREAU Program Highlights • Reroofing of maintenance shop project completed. • Chief Mechanic traveled to Pennsylvania for final acceptance of ladder truck for Station 2 and preconstruction meeting for West Hawai`i tanker. • Received 3,000 gallon Peterbuilt Tanker from Maui Fire Department. • Mechanics attended Foam Pro repair and maintenance training. • Conducted Island-wide DOT safety inspections for department vehicles. Program Measures FY 2014-15 FY 2015-16 FY 2016-17 Actual Budget Estimate* Shop—Vehicle Repairs 1,161 1,400 1,400 Contractual—Vehicle Repairs 353 300 400 Annual PUC Safety Inspections 134 200 200 *Note: These figures represent projections based on average ofprevious years'statistics. Program Expenditures FY 2014-15 FY 2015-16 FY 2016-17 Actual Budget Request Number of Positions 7 7 7 Salaries and Wages 335,189.07 348,326 357,964 Operations 284,998.88 340,047 340,047 Equipment - -Program Total 620,187.95 688,373 698,011 Personnel Position Summary FY 2014-15 FY 2015-16 FY 2016-17 Position Title Actual Budget Request Chief Mechanic,HFD 1 1 1 Fire Equipment Mechanic 5 5 5 Helicopter Mechanic 1 1 1 Total 7 7 7 98 FIRE AUXILIARY SERVICES BUREAU Fire Communications Control Center The Fire Communications Control Center is the focal point through which all emergency service requests are made via the telephone as well as via the radio communications system. In addition, all Fire Department operational activities and communication are coordinated through the Fire Communications Control Center to include flight following for our two helicopter aircrafts. Fire Radio Dispatchers also provide on-line pre-arrival medical instruction or Emergency Medical Dispatching services to persons placing 911 calls and are able to perform basic potentially life-saving maneuvers or techniques. It must be stressed and emphasized that the roles and responsibilities of the Fire Radio Dispatchers and the department's Communication Section extends far beyond that of a simple call taking and routing center. The Fire Radio Dispatchers support and affect a critical communications network and system that is designed to provide essential lifesaving instructions and directions to persons in crisis as well as to serve as a conduit and link for all operational communication needs. Program Objectives 1. Explore opportunities to increase personnel, allowing coverage of one supervisor and five personnel per shift. 2. In addition to proposed improvement of facility concerning American with Disabilities Act, include upgrades to position console with proper ergonomic furniture. Program Highlights • Vacation Policy and Memorandum of Agreement for 2015 finalized. • New monitor installed for the video monitoring system. • Map Flex training conducted. 99 FIRE AUXILIARY SERVICES BUREAU Warehouse and Supply Section The Warehouse and Supply Section provides a lifeline of logistical support to all divisions, bureaus, and sections of the Fire Department. This includes the receipt, inventory, and distribution of all emergency operations equipment purchases and ancillary supply and equipment inventory and distribution. Although historically, and inclusive of this budget document, the Warehouse and Supply Section has been incorporated within the Emergency Operations Division, it is desirable and intended that his section be removed and recognized for its unique and inherent fiscal needs and obligations. Program Objectives 1. Explore opportunities to increase storage space within existing facility to include expansion or relocation by May 2017. 2. Increase warehouse staff by adding office clerk to maintain inventory system for department by January 2017. Program Highlights • Purchase and replacement for worn out equipment. • Continue to clean, update and reorganize warehouse to maintain inventory efficiency. 100 FIRE TRAINING BUREAU Program Description The Training Bureau is responsible for the overall training of the Hawai`i Fire Department personnel and the volunteers. The Training Bureau provides the foundation from which the department establishes its standards of operation and conduct. These areas consist of the training of all new Fire Fighters, company personnel, and the volunteer division. The primary functions of the Training Bureau are to provide the necessary resources to support the continued training and evaluation of all personnel to instill and maintain the highest level of competency and proficiency, and to promote safety to prevent work-related accidents and injuries. The role and function of the Training Bureau has been expanded to include the identification, adoption, delivery, and maintenance of specialty training including but not limited to: Hazmat, Rescue, and Emergency Medical Services (EMS). These functions are aimed at supporting improved public service, promoting career development, improve operational and financial effectiveness, and to provide a safe working environment while conforming to standards and/or regulations associated with our occupation. Program Objectives 1. Graduate the 44th Fire Fighter Recruit class. Fire Fighter Recruits to be promoted to Fire Fighters by September 1, 2016. 2. Work with Operations personnel on establishing a Company Officers Training curriculum which will entail Company Officers and Supervisory FEOs collaboratively working together in regards to general training and administrative duties. Targeted curriculum deadline by end of July 2016 with implementation and record keeping by December 2016. Targeted 50% completion by end of fiscal year. 3. Research, come up with and implement a training program that utilizes the new Driving Simulator. 4. Host an NFA 2-Day off campus course called Preparation for Initial Company Operations in September 2016. 101 FIRE TRAINING BUREAU Program Highlights • 43rd Fire Recruit Class graduated on May 9,2015. 22 Fire recruits assigned to various stations to further their training. As of June 2015, Fire Fighter Recruits promoted to Firefighter 1. • Hawai`i Fire Department was awarded the AFG grant which was for the purchase of a Driving Simulator that would aid in our Driver Training program. The unit would include a trailer which would make the unit mobile. This would aid in reaching our personnel across the island. • Developed in-service training upon receipt of new FLIR Thermal Imaging Camera. The new units are currently assigned to both Operations Battalion Chief units, Captain Cook, Kailua, Honoka'a, Waimea, Pahoa, and Pahala Fire Stations. • Commenced with implementation of IAFF Fire Ground Survival training for all of our operations personnel. • Target Solutions, which is an online based training program, offered a free trial which we will utilize as our Hazmat recertification tool. Possible tool for our department which can enhance future training opportunities. • The Fire Apparatus Training Division assumed the role of conducting Driver Audits. This has been a task that was delegated to the Company Officers while the Training Bureau was in the process of reorganizing the program. This provide a more consistent evaluation process. 102 FIRE TRAINING BUREAU Program Measures FY 2014-15 FY 2015-16 FY 2016-17 Actual* Budget Estimate** Fire Training Bureau Program Delivery(Hours): Fire Fighter Recruit Training 3,500 2,500 3,500 Fire/Rescue Training(Operations) 1,500 1,200 1,500 Public Education Training(Fire Extinguisher Trng) 200 240 240 Hazardous Material Training 360 420 420 Medical First Responder Training 600 600 600 Incident Command/Officer Training 300 240 300 Driver Improvement Training 2,500 4,800 4,800 Wildland Training 250 250 250 Administrative Duties*** 4,200 4,000 4,200 *Note: It should be noted that the program delivery hours depicted represent instructor hours,and those same hours reflect,on occasion,multiple instructors delivering the curriculum concurrently. For example,various modules for the fire fighter recruit training curriculum require multiple instructors monitoring training program delivery. **These figures represent projections based on average of previous years'statistics. **Administrative duties include hours aside from actual program curriculum delivery and includes documentation of program mandates in compliance with HIOSH and other regulatory mandates. Program Expenditures** FY 2014-15 FY 2015-16 FY 2016-17 Actual Budget Request Number of Positions 5 5 5 Salaries and Wages 357,250.30 375,294 388,456 Operations 70,163.27 72,264 97,264 Equipment - - Program Total 427,413.57 447,558 485,720 **Includes Training Bureau/Volunteer Fire Service Personnel Position Summary** FY 2014-15 FY 2015-16 FY 2016-17 Position Title Actual Budget Request Fire Captain 3 3 3 Fire Apparatus Trainer 1 - - Fire Equipment Operator - 1 1 Student Helper I 1 1 1 Total 5 5 5 **Includes Training Bureau/Volunteer Fire Service 103 FIRE VOLUNTEER TRAINING SECTION Program Description The Volunteer Training Section provides direction, coordination, support, and oversight of the Volunteer Firefighting training program. The Hawai`i Fire Department is the only fire department in the State of Hawai`i that is considered to be a combination fire department whereby the emergency response workforce is comprised of both paid career and volunteer responders. The primary function of the Volunteer Training Section is to train all volunteers to the highest level, promoting safety and adherence with the core values of the Hawai`i Fire Department. Program Objectives 1. Obtain and distribute new FCC mandated narrow-band combination portable radio/pager to all Volunteer Fire Personnel. This distribution will be accompanied by increased communication training and operational guidelines. 2. Replacement of aging vehicle fleet, as average age of current vehicles is approximately 27 years old, by December 2016. 3. Train all Volunteers Hands only CPR by July 2017. 4. Continue integration of Hawai`i Fire Department operations personnel with Hawai`i Fire Department Volunteer Fire companies. Targeting 100% integration by June 2017. Program Highlights • Distribution of work boots to volunteers. • Training integration/implementation with career stations. This is an asset to learn capabilities from both volunteer and paid fire fighters. • Trained volunteers in Hands Only CPR. This was an excellent refresher. • PUC checks on all volunteer vehicles with mechanics performed in June 2014. 104 FIRE VOLUNTEER TRAINING SECTION Program Measures FY 2014-15 FY 2015-16 FY 2016-17 Actual Budget Estimate** Volunteer Training: Admin.,Research,Prep.(Hrs.) 2,936 2,936 2,926 Volunteer Company Training(Hrs.) 641 641 651 Volunteer Companies 22 20 20 Volunteer Fire Fighters 200 200 190 **Note: These figures represent projections based on average of previous years'statistics. Program Expenditures Refer to Training Bureau. Personnel Position Summary Refer to Training Bureau. 105 FIRE MISCELLANEOUS Program Expenditures FY 2014-15 FY 2015-16 FY 2016-17 Actual Budget Request Helicopter Services 1,080,726.08 1,326,693 1,326,693 Basic EMT Training - - - Fire Grants 60,865.78 50,000 50,000 Fire Depts Private Contributions 36,581.05 25,000 25,000 Total 1,178,172.91 1,401,693 1,401,693 106 HUMAN RESOURCES HUMAN RESOURCES DEPARTMENT SUMMARY Mission Statement To be the employer of choice within the County and Island of Hawai`i by encouraging and supporting all efforts to nurture a healthy, safe, and rewarding work environment and community. As the human resource team, we are quality driven and committed to sharing our expertise with departments and employees to enable them to better accomplish their missions. Department Goals 1. To provide names of qualified individuals to hiring departments on a timely basis for the filling of their civil service vacancies. 2. To provide a classification and pay system that ensures an equitable compensation system. 3. To provide timely advice and assistance to all County agencies consistent with applicable laws affecting human resource management. 4. To identify County training needs and provide training and personnel development programs that will enhance the skills of County employees, provide a safe working environment, and, ensure compliance with applicable laws affecting human resource management. 5. To recognize County employees for their accomplishments. 6. To support the Merit Appeals Board and the Salary Commission with their duties and functions. 7. To develop, implement, and maintain appropriate policies, procedures, and reports required by law or by operational needs. 8. To negotiate and provide adjustments in wages, hours, and terms and conditions of employment for County employees. 9. To identify and pursue appropriate changes in law, rules, contracts, policies and procedures affecting human resource management. 10. To identify and reduce/eliminate unsafe and hazardous working conditions and work practices in an effort to reduce the number of work place injuries and illnesses. 11. To process workers' compensation claims with respect and compassion for injured workers, the ultimate goal of which is to return employee to his or her regular full employment as a productive worker. Funding Source and Position Count General Fund $1,939,639 General Fund 49 Grant Revenue - Grant Revenue/Other 1 Total Budget: $1,939,639 Total Number of Positions 50 107 HUMAN RESOURCES HUMAN RESOURCES Department Goals (continued) 12. To ensure departments and agencies are in compliance with applicable laws affecting human resource management. 13. To assist, encourage, and insure, County compliance with laws, rules, and policies relative to equal opportunity and employment. Program Description The Department of Human Resources is the central human resource agency for the County of Hawai`i whose functions include administering the civil service laws as they apply to the County. As the central human resource agency for the County, the department has responsibility for strategic planning, workforce planning and employment, equal opportunity, personnel development, compensation and benefits, employee and labor relations, and occupational health and safety. Program Objectives Classification and Pay 1. Review and process position redescription reviews within five workdays of receipt. 2. Review and process reallocations for recruitment within ten workdays of receipt. Labor Relations 1. Hear and respond to employer-level grievances within 60 days from receipt. 2. Answer all written departmental inquiries relating to the administration and interpretation of all collective bargaining agreements and executive orders within 14 days from date of receipt if it does not require inter jurisdictional action, 30 days if it does. 3. Provide background and other technical information required by the Corporation Counsel's Office for the arbitration of grievances within 14 days from the date of request. Personnel and Organizational Development 1. Conduct the New Hire Orientation class once a month. 2. Provide at least six Customer Service Skills Training sessions annually. 3. Provide at least six Supervisory Skills Training sessions annually. 108 HUMAN RESOURCES HUMAN RESOURCES Program Objectives (continued) Personnel and Organizational Development (continued) 4. Identify at least two Personnel Development needs & implement County-wide program. 5. Annually coordinate the Prevention of Workplace Violence training program. 6. By September 30, 2016, hold the annual Pre-retirement Workshop. 7. Issue the Fall 2016 and Spring 2017 Training Catalogues. Equal Opportunity 1. Respond to and resolve inquiries and complaints from the public and Hawai`i County employees regarding various civil rights laws within 14 days from date received unless extensive research/investigation or action/information from other departments is required to properly respond to the inquiries and complaints. 2. By June 30, 2017, deliver two supervisory training classes, two non-supervisory training classes and two other EO/ADA civil rights compliance classes, depending upon identified needs. Administrative Services 1. Conduct two department/agency audits each quarter on personnel files, temporary assignment records, postings, etc. to ensure compliance with personnel laws, rules, policies and procedures, collective bargaining agreements and executive orders. 2. With the exception of mass pay adjustments transactions, audit and approve properly completed and submitted payroll certification forms within five workdays of receipt. Audit and approve mass pay adjustment payroll certification forms within two weeks of the last form received. 3. Review and act upon properly completed and submitted Flexible Spending Plan change in status forms within two workdays of receipt. 4. By December 31, 2016, hold an annual employee awards program. 109 HUMAN RESOURCES HUMAN RESOURCES Program Objectives (continued) Recruitment and Examination 1. Establish eligible lists to assist hiring departments fill their vacancies: • Within two months for registration recruitments and small/medium size open- competitive recruitments requiring a written examination. • Within three months for large size open-competitive recruitments requiring a written examination. • Within two months for open-competitive recruitments requiring a training and experience evaluation (T&E). • Within four months for the Police Officer I recruitment requiring a written examination and a performance test. 2. Establish internal recruitment lists to assist hiring departments fill their vacancies within one month for internal recruitments within the department or internal recruitments within the County. 3. Certify (refer) names from available eligible lists to hiring departments within four workdays from receipt of the request for the list. 4. Coordinate the placement of Hawai`i Community College Cooperative Vocational Education (CVE) students within the County by October 31 of every year. Health and Safety 1. Coordinate and/or conduct safety inspections of at least six County facilities. 2. Provide requested safety and equipment training within two months of original request. 3. Provide two HIOSH-required training programs per quarter. 4. Provide at least six Defensive Driver Courses (DDC)to County employees during the fiscal year. 5. Conduct a semi-annual workers compensation claims review. Program Highlights • Conducted a classification repricing study for the Battalion Chief and Assistant Fire Chief classes of work. Verified duties and responsibilities which involved position audits and site visits. 110 HUMAN RESOURCES HUMAN RESOURCES Program Highlights (continued) • Participated in the Building Permit Redesign Project which involved process changes, establishment of performance standards, establishment of new classes of work, and creation of new positions. New classes of work include: Land Use Plans Checker I-III Electrical Engineer II Structural Engineer • Site visits were conducted to research and learn about department's operations, needs, concerns, etc. in order to assist them in meeting their goals and objectives. Site visits were conducted at the following locations: Central Fire Station- included EMS, Fire Radio Dispatch, Warehouse & Training Waikoloa Fire Station Vehicle Registration& Licensing Water Department- Water Tanks Water Safety Officer: Richardson Beach Water Safety Officer: Honoli`i Beach Office of Housing & Community Development • Participated in the negotiation of three collective bargaining agreements (for bargaining units that represent approximately 25% of the County's workforce). • Nine employees were provided scholarships through the County Tuition Reimbursement Program. • Conducted five customer service training modules that covered customer service basics, building relationships, dealing with difficult customers, effective communication, and customer contact. • Conducted five supervisory skills training modules that covered supervisory basics, performance management, employee development, and delegation • The Equal Opportunity (EO) Division, at times solely and other times in conjunction with the Office of Corporation Counsel, conducted 27 civil rights education classes for 413 participants. The classes include Non-Supervisory and Supervisory Anti- Discrimination and Harassment; Prevention of Retaliation; Gay, Lesbian, Bisexual and Transgender Sensitivity; and the ADA for Law Enforcement. 111 HUMAN RESOURCES HUMAN RESOURCES Program Highlights (continued) • Coordinated County's Leave Sharing Program: 13 requests for shared leave hours were approved; 115 employees donated 3,396.00 hours of vacation leave. • Facilitated Flexible Spending Plan: As a cafeteria plan under section 125 of the Internal Revenue Service Code, the County's Flexible Spending Plan allows participants to pay for health insurance premiums and medical and dependent care expenses with pretax dollars. As a result, participants realize both state and federal income tax savings as well as FICA tax savings. In Plan Year 2014-2015, the County saved approximately $529,551 in FICA taxes. During this period, 2,016 employees participated in the plan. • Received 11,570 applications to fill 457 vacancies. • Conducted 188 open-competitive recruitments and 117 internal recruitments. • Coordinated island wide influenza vaccines and mini health fairs in Hilo and Kona with KTA for County employees. Over 400 employees received influenza vaccines and participated in the health fairs. • Provided and/or coordinated safety training (inclusive of Flagger/Worksite Safety, Forklift, Ladder Safety, Bloodborne Pathogens, First Aid/CPR/AED Training and Orientation, Responding to the Active Shooter, Respirator Fit Testing and Training, Hearing Conservation, Hazard Communication GHS, Personal Protective Equipment, Back Injury Prevention, Stress Management, Ergonomic Evaluations and Training, Lockout/Tagout Training, Pesticide Application Training, Fall Protection, Driver Improvement Program Training for the Commercial Motor Vehicle Operator, Defensive Driver Course Training, Van and Vehicle Driver Safety Training and Auditing)to over 1,500 employees. • Conducted emergency evacuation drills of the Department of Water Supply building which houses Department of Information Technology and Department of Environmental Management staff • Open workers' compensation claims increased from 386 open claims in FY 2013-14 to 406 open claims in FY 2014-15; and new claims increased from 111 claims being filed in FY 2013-14 to 114 claims filed in FY 2014-15. 112 HUMAN RESOURCES HUMAN RESOURCES Program Measures FY 2014-15 FY 2015-16 FY 2016-17 Actual Budget Estimate No. of Positions Permanent Full-Time 2,762 2,762 2,801 Permanent Part-Time 204 204 206 Temporary Full-Time 264 261 262 Temporary Part-Time 11 11 11 Total No. of Positions 3,241 3,238 3,280 Applications Reviewed 11,570 10,000 11,000 Internal Recruitments Conducted 117 100 115 Open Competitive Recruitments Conducted 188 140 180 Examinations Administered 169 135 150 Certifications Completed 520 540 500 Personnel Transactions Processed 6,791 6,200 6,800 FSP Change Forms Reviewed/Processed 247 250 250 No. of POD* Training Programs Offered 61 40 60 No.of POD Training Sessions Conducted 39 60 80 No.of Employees Who Attended POD Training 559 600 800 CVE Students Placed 15 15 15 Initial Allocations 23 20 0 Reallocations 322 175 250 New Classes 14 7 5 Position Redescription Reviews 125 120 125 Class Specification Amendments 40 40 50 Step 3 Grievances Heard 33 25 25 Merit Appeals Board Meetings 5 12 12 Merit Appeals Board Hearings 2 4 4 Salary Commission Meetings 0 9 9 Tool Testing 8 2 2 Monthly Reports-Accidents 12 12 12 Safety Inspections 7 6 6 Medical Bills Processed 3,169 4,000 4,000 First Aid Classes—Trained Employees 150 100 100 _ Driver Training&Equipment(No. of Employees) 65 25 25 * Personnel and Organizational Development(POD) ** Includes 249 reallocations for recruitment purposes 113 HUMAN RESOURCES HUMAN RESOURCES Program Expenditures FY 2014-15 FY 2015-16 FY 2016-17 Actual Budget Request Number of Positions 50 50 50 Salaries and Wages 1,554,075.96 1,603,002 1,665,660 Operations _ 249,521.30 441,319 273,929 Equipment 20,022.49 50 50 Program Total 1,823,619.75 2,044,371 1,939,639 Personnel Position Summary FY 2014-15 FY 2015-16 FY 2016-17 Position Title Authorized Authorized Request Director of Human Resources 1 1 1 Deputy Director of Human Resources 1 1 1 Administrative Services Officer II 1 1 1 Clerk III 1 1 1 Equal Opportunity Officer 1 1 1 Equipment Operations Instructor(Temporary) 2 2 2 Human Resources Assistant 3 2 2 Human Resources Manager II 4 4 4 Human Resources Manager III 1 1 1 Human Resources Program Specialist 2 2 2 Human Resources Specialist I 3 3 3 Human Resources Specialist II 1 1 1 Human Resources Technician I 1 1 0 Human Resources Technician II 4 5 6 Secretary-Reporter 1 1 1 Student Helper I 1 1 1 Workers' Compensation Claims Specialist III 2 2 2 Workers' Compensation Position 20 20 20 Total 50 50 50 114 INFORMATION TECHNOLOGY DEPARTMENT SUMMARY Mission Statement The Department of Information Technology is committed to providing quality technical support and services to all County Departments and Agencies. We support the County of Hawai`i's goals through the use of Information Technology, Professionalism, and Teamwork. Department Goals 1. To manage, expand and enhance countywide computer networks to enable computer system interconnectivity and information sharing among all departments and agencies. 2. To keep critical information systems available (VoIP phones, e-Mail, Emergency Operations Centers, Video Conferencing and Network availability) during times of disaster. 3. To coordinate and assist County department and agency efforts to implement computer systems and applications consistent with the County's overall priorities and available resources. 4. To plan, coordinate, and assist with the development of a countywide Geographic Information System. 5. To improve individual employee capabilities and productivity through training. 6. To provide opportunities for the citizens to access County government records and to transact business with the County government using computer technology. 7. To continue to develop and improve common Information Technology policies, standards, and procedures to guide County departments and agencies. Program Description Information Technology provides the technical leadership in all aspects of computer use for the County of Hawai`i, including GIS, financial and departmental applications, hardware and software support, telecommunications and network functions. Funding Source and Position Count General Fund $ 2,590,080 General Fund 21 Grant Revenue - Grant Revenue Total Budget: $ 2,590,080 Total Number of Positions 21 115 INFORMATION TECHNOLOGY INFORMATION TECHNOLOGY Program Description (continued) Information Technology provides advice and support for computer systems and applications utilized by various County departments and agencies, performs systems analysis and programming functions, maintains data security, and conducts in-house computer training classes. User Support Section Help Desk: Help Desk is the first level technical support for all computer issues for the County of Hawai`i. This group has staff located in both Hilo and Kona and responds to questions and problems raised by County users at locations island-wide. This branch provides technical support and assistance with desktop PCs, Laptops, mobile devices,peripherals and audio/visual equipment. Assistance with basic application software questions and network connectivity issues is also provided. Applications: Analyzes, designs, develops, tests, implements, and supports computer applications for the County of Hawai`i. This branch provides software support, custom reports and technical advice for the County's mission critical applications, such as the enterprise financial system known as FRESH, Utility Billing, Document Management, FireRMS and Building Permits. This group also coordinates inter-departmental use of GIS and the creation, acquisition, sharing, and distribution of GIS data. The County of Hawai`i website and internal intranet site are also managed and maintained by the Applications staff. Systems Support Section Network: Responsible for the evaluation, design, selection, purchase, implementation, and administration of County local area networks (LAN), Wide Area Networks (WAN), and Network Operating Systems (NOS). This branch oversees all network communications, VOIP system setups, new Audio/Video setup and the Firewalls that protect the County of Hawai`i systems. Problem resolution for all network, server, and workstation-based hardware systems is provided by the Network staff. 116 INFORMATION TECHNOLOGY INFORMATION TECHNOLOGY Program Description (continued) Shared Services Responsible for the evaluation, design, selection, purchase, implementation, and administration of the County of Hawai`i shared systems. This branch oversees all network security, Active Directory implementation, Virus protection, Exchange and email; file storage and data backup systems. Problem resolution for all network, server, and workstation-based software systems is provided by the Shared Services staff. Program Objectives 1. Provide a reliable and managed network for the County of Hawai`i, implement higher level protocols and extend the network to include faster and reliable network connectivity for County locations. 2. Expand and maintain the County of Hawai`i server and application support, assist County Departments with Application implementations and expand the use of cloud based technologies 3. Maintain and enhance the reliability, security, and redundancy of the County's information technology infrastructures and consolidate network security and external threat management for all County Agencies. 4. Review and improve Information Technology's customer support and services, and expand the use of automated features to facilitate user setups and maintain current software on client workstations. 5. Coordinate and manage a County-wide Geographic Information System (GIS). Create GIS web mapping applications for use by both County Staff and the general public. Provide GIS training for County Staff to expand its usage. Program Highlights FY 2014— 15 was a year of technical improvements and growth for the County's Information Systems. Major upgrade projects have increased the efficiency, reliability and user accessibility to resources and technologies. The projects completed in 2014— 2015 lay the ground work for increased technical improvements in the coming fiscal years. • The County fiber network was extended to include connectivity to Pahoa Council Offices, the Pahoa Lava EOC, and Pu'uanahulu Landfill. 117 INFORMATION TECHNOLOGY INFORMATION TECHNOLOGY • Active Directory was upgraded from version 2003 to version 2008. • Exchange Email upgraded and consolidated from version 2003 to version 2013. • Domain migration from co.hawaii.hi.us to hawaiicounty.gov was completed. • New VM server system was stood up on VMware VSphere 5 and EMC VNXe Disk Array equipment. • Completed Gas Boy to Fuel Master System upgrade for Police &DPW Automotive. • New iasWorld software was installed and configured for the Real Property Division in conjunction with the Finance Department. • A custom data capture system was created for Finance and Human Resources to assist with required Federal Affordable Care Act reporting. • SharePoint installation project was completed with the successful debut of the new County Intranet. • Federal grants were secured for VoIP upgrade and Enterprise GIS upgrade. • Assisted Office of the County Clerk with the purchase and installation of the Granicus system for Live Stream and Archives of Council and Committee Meetings. • DIT provided hands-on training to County employees in Adobe Fillable Forms, ADA compliance and SharePoint Intranet editing. DIT also purchased one year of online training with unlimited course vouchers that can be used by any County of Hawai`i employee. The course materials span back office technical products from Cisco, Microsoft, VMware and more, as well as end user training for Windows 8.1, Office 2013 suite and SharePoint. • Coordinated and managed a County wide PC replacement program for units with the XP operating system. Approximately 400 new PCs were deployed in the fiscal year. 118 INFORMATION TECHNOLOGY INFORMATION TECHNOLOGY Program Measures FY 2014-15 FY 2015-16 FY 2016-17 Actual Budget Estimate Computer Systems Servers: Retired/New/Total 17/30/72 6/10/61 5/10/77 New network nodes added/Total nodes 51 31 35 New/replacement PC's setup 393 300 250 Total workstations supported 1,195 1,550 1,400 Computer Applications Total Running on C&C, State,Federal, Outside Computers 20 20 20 Total Running on in-house LANs and PC Systems 120 87 135 Information Technology In-House Custom Written 28 35 45 Information Technology support w/3`d Party Vendor 92 55 95 GIS Licensed Users: Information Technology/Other Dept 34 40 44 GIS Data Layers Public Domain 41 85 50 In-House/County of Hawai`i 100 115 115 Imagery/Percent of Island covered 75% 100% 100% Other Work Statistics Primary Computer System Uptime During Normal Work Hours 99.3% 99% 99% (247 days x 8.75 hrs) Computer Training Classes and Workshops Offered 198 224 250 Computer Training Classes Attendees 241 200 300 Service Desk Calls 9,288 9,500 9,500 Average Service Desk Calls/Day 37 38 38 Voice Over IP Numbers Supported 1,608 1,550 1,675 Call Manager Servers 3 2 3 Voicemail Servers 2 2 2 119 INFORMATION TECHNOLOGY INFORMATION TECHNOLOGY Program Expenditures FY 2014-15 FY 2015-16 FY 2016-17 Actual Budget Estimate Number of Positions 21 21 21 Salaries and Wages 1,117,012.93 1,202,326 1,251,150 Operations 1,087,287.23 1,236,153 1,154,330 Equipment 509,911.88 284,600 184,600 Program Total 2,714,212.04 2,723,079 2,590,080 Personnel Position Summary FY 2014-15 FY 2015-16 FY 2016-17 Position Title Actual Authorized Request Director of Information Technology 1 1 1 Geographic Information Systems Analyst III 1 1 1 Information Systems Analyst I 3 3 3 Information Systems Analyst III 5 5 5 Information Systems Analyst IV 2 2 2 Information Systems Analyst V 6 6 6 Information Systems Program Manager 2 2 2 Private Secretary 1 1 1 Total 21 21 21 120 LEGISLATIVE AUDITOR LEGISLATIVE AUDITOR DEPARTMENT SUMMARY Mission Statement Hawai`i County Charter section 3-18 establishes an independent audit function within the Legislative Branch through the Office of the Legislative Auditor. It is our mission to serve the Council and citizens of Hawaii County by promoting accountability, fiscal integrity, and openness in local government and to serve as a catalyst for improving County government. Through performance and/or financial audits of County agencies and programs, the Office of the Legislative Auditor examines the use of public funds, evaluates operations and activities, and provides findings and recommendations to elected officials and citizens in an objective manner. Our work is intended to assist County government in its management of public resources, delivery of public services, and stewardship of public trust. Department Goals 1. To procure an external certified public accountant to conduct an annual independent post-audit of the County's financial transactions to assist the Council in complying with requirements of the Hawai`i County Charter. 2. To conduct or cause to be conducted performance and/or financial audits and special studies of the funds, services, and operations of any County agency, executive agency, and/or program, as set forth by the Legislative Auditor in an annual audit plan that shall be transmitted to the Council and the Mayor and filed with the County Clerk as a public record. 3. To conduct or cause to be conducted follow-up performance reviews to monitor and evaluate the implementation of audit recommendations by audited County entities. 4. To assist the Council in its efforts to ensure openness and accountability in the expenditure of public funds, as may be requested by the Council by resolution. Funding Source and Position Count General Fund $ 754,764 General Fund 5 Grant Revenue - Grant Revenue/Other Total Budget: $ 754,764 Total Number of Positions 5 121 LEGISLATIVE AUDITOR LEGISLATIVE AUDITOR Program Description The Office of the Legislative Auditor developed an internal operations or audit manual, which was adopted by the Council in 2006 and updated in 2013, to provide consistency and conformance with generally accepted government auditing standards (GAGAS) in the performance of our audit responsibilities and reporting procedures. The Office of the Legislative Auditor develops an annual audit plan based on a risk assessment of County agencies, programs, and funds utilizing objective methodology to identify priority areas for assignment of audit resources. To assist the Council in complying with requirements of the Hawaii County Charter, the Office of the Legislative Auditor is responsible for the procurement of an external certified public accountant to conduct an annual independent post-audit of the County's accounts and financial transactions. Program Objectives 1. To procure an independent certified public accountant to conduct an annual post-audit of the County's accounts and financial transactions (Hawai`i County Charter §10-13). 2. To file an annual audit plan with the Council based on a County-wide risk assessment of funds, programs, services, and operations of any County agency, executive agency, or program, which is supported, in whole or in part, by County funds (Hawaii County Charter §3-18). 3. To conduct or cause to be conducted performance and/or financial audits of County agencies, programs, and/or operations in accordance with the annual audit plan, or as determined necessary by the Legislative Auditor(Hawai`i County Charter §3-18). 4. To conduct or cause to be conducted follow-up performance and/or financial reviews of audited entities in accordance with the annual audit plan, or as determined necessary by the Legislative Auditor(Hawaii County Charter §3-18). 5. To conduct or cause to be conducted special studies or projects to ensure openness and accountability in the expenditure of public funds. 122 LEGISLATIVE AUDITOR LEGISLATIVE AUDITOR Program Highlights Financial Audits. Pursuant to Hawai`i County Charter §10-13, the Office of the Legislative Auditor procured an independent external auditor to conduct the annual financial audits for the four-year period FY 2013-14 through FY 2016-17 and awarded Contract No. c.004162 to N&K CPAs, Inc. on December 5, 2013. As part of this contract,the scope of work includes an audit the County's Comprehensive Annual Financial Report, an audit of the Department of Water Supply's Financial Statement, a Single Audit of Federal Financial Assistance Programs, Landfill Financial Assurance Report, and Office of Housing Section 8 Report. Performance Audits: Audit of the Purchasing Card Program: The Office of the Legislative Auditor transmitted to the Council and Mayor and filed with the Clerk as public record a report on the purchasing card (pCard) program on July 17, 2015. The purpose of the audit was to determine whether internal controls currently in place were adequate to reduce the risk of fraud and misuse of purchasing cards, to evaluate the appropriateness of pCard purchases, and to identify potential areas for improvement. The Office of the Legislative Auditor reported that County management should address gaps in existing policy and improve program monitoring. While pCard transactions reviewed were generally appropriate and for a legitimate department purpose, some pCard transactions did not follow County policy, had a questionable public purpose, and may have violated state law. In addition, reimbursements for personal or miscellaneous purchases were not always made timely. Audit Plan for 2015-2016. The Office of the Legislative Auditor is nearing completion of two audits including hardware and software asset management at the Department of Information Technology and on the Department of Parks & Recreation's implementation of Variable Flow Devices at County-owned pools. Other current audits include the Department of Parks & Recreation Cash Receipting and the Department of Public Works Inventory Management. The Office of the Legislative Auditor is also currently examining possible performance audits of countywide overtime, optimization of purchasing card rebates, Department of Finance Real Property Tax delinquent property taxes, Planning Department Fair Share Contributions (impact fees), and follow-up performance audits for purchasing cards and Parks & Recreation facilities management. Our audit reports are available on-line at http://records.co.hawaii.hi.us/Weblink8Browse.aspx?dbid=l&startid=18592. 123 LEGISLATIVE AUDITOR LEGISLATIVE AUDITOR Program Highlights (continued) Special Studies or Projects: Audit Database: To facilitate more efficient and effective audit coverage, the Office of the Legislative Auditor acquired IDEA data analytics software to assist in the review and analysis of County financial data. The Office will also use this software to track, monitor, update, and report on the status of implementation of audit recommendations by County agencies and programs. Annual Audit Plan and Risk Assessment: The Office of the Legislative Auditor will update their Annual Audit Plan based on the results of its 2014 countywide risk assessment survey and other known or inherent risk factors. Peer Review: To comply with Government Auditing Standards (GAS), OLA will undergo its second peer review conducted by the Association of Local Government Auditors (ALGA) in FY 2015-2016. The scope of the review will be to conduct a peer review following the guidelines contained in the ALGA Peer Review Guide, 2011 Revision. In working independently of OLA, auditors will provide a reasonable basis for determining OLA's internal quality control system was suitably designed and operating effectively to provide reasonable assurance of complying with applicable Generally Accepted Government Auditing Standards issued by the Comptroller General of the United States. 124 LEGISLATIVE AUDITOR LEGISLATIVE AUDITOR Program Measures FY 2014-15 FY 2015-16 FY 2016-17 Actual Budget Estimate Annual Audit Plan Filed with Council Yes Yes Yes Performance and/or Financial Audits Completed 1 4 4 Performance and/or Financial Audits Ongoing 4 2 2 Special Studies or Projects Completed 1 1 1 Special Studies or Projects Ongoing 0 1 1 Program Expenditures FY 2014-15 FY 2015-16 FY 2016-17 Actual Budget Request Number of Positions 5 5 5 Salaries and Wages 318,611.73 342,044 342,044 Operations(includes external audit of County finances) 264,906.57 411,887 410,720 Equipment 2,495 2,000 2,000 Program Total 586,013.30 755,931 754,764 Personnel Position Summary FY 2014-15 FY 2015-16 FY 2016-17 Position Title Authorized Authorized Request Legislative Auditor 1 1 1 Administrative Assistant to the Legislative Auditor 1 1 1 Audit Analyst 3 3 3 Total 5 5 5 125 This page intentionally left blank 126 LIQUOR CONTROL LIQUOR CONTROL DEPARTMENT SUMMARY Mission Statement To promote the health, safety and welfare of the general public by regulating the importation, manufacture, distribution, sale and service of alcoholic liquors in the County of Hawai`i. Department Goals 1. To govern operations of liquor licensees which promote reasonable practices in the sale or service of liquors by Rules of the Liquor Commission and/or implementation of programs which promote compliance to liquor laws. 2. To enforce the liquor laws of the State and County of Hawaii. 3. To grant, renew or deny liquor license applications and permits in accordance to law. 4. To provide efficient administrative services. 5. To educate licensees, staff, commission, board members and the public on liquor laws and issues affecting their activities. 6. To conduct and/or support public and youth programs whether through education, enforcement, or activities which promote compliance to liquor laws and responsible drinking. 7. To help support businesses and industries involved in the sale of liquor, by streamlining and updating current licensing and enforcement practices and procedures. 8. To increase use of online database and electronic filing system (to include applications and renewals.) 9. To increase use of electronic licensee notification system. 10. To implement an online payment (fees and fines) system. Funding Source and Position Count General Fund - General Fund Grant Revenue - Grant Revenue/Other License Fees $2,122,933 License Fees 19 Total Budget $2,122,933 Total Number of Positions 19 127 LIQUOR CONTROL LIQUOR CONTROL Program Description 1. To grant, renew and refuse applications or liquor licenses for the manufacture, importation and sale of liquor. 2. To amend or adopt rules having the force and effect of law in the county. 3. To enforce state and county liquor laws by inspections of licensed premises and investigations of complaints or violations for referral to the Liquor Control Adjudication Board. 4. To provide services to and on behalf of the Liquor Commission and Liquor Control Adjudication Board, including the review and amendment of procedures and duties. 5. To provide education to licensees, staff, Commission, Board and the public. 6. To review county and state liquor laws toward uniformity. 7. To conduct and/or support public and youth programs whether through education, enforcement, or activities which promote compliance to liquor laws. 8. To help support businesses and industries involved in the sale of liquor, by streamlining and updating current licensing and enforcement practices and procedures. Program Objectives 1. Licensing: a. Conduct 30 interviews with new liquor license applicants. b. Process 30 new license applications. c. Conduct 30 site visits to applicant premises. 2. Operations: a. Hold minimum of 18 manager examinations in Hilo and 36 in Kona for approximately 900 employees of licensed establishments. Classes and examinations to be offered to all licensees' staff, including minor-aged employees. b. Conduct minimum of 850 licensee checks per month to promote compliance to liquor laws by liquor licensees. c. Provide all staff, commissioners and board members education via county, state and nationally sponsored programs. 3. Public Programs: a. Provide minimum of two youth, public and enforcement programs which promote compliance to liquor laws. 128 LIQUOR CONTROL LIQUOR CONTROL Program Highlights 1. The department participated with other county departments of liquor control to monitor 2015 legislations affecting liquor. • Act 136 authorizes county liquor commissions to prescribe regulations on dancing in establishments licensed to serve alcohol and include a definition of"dancing" in those rules. • Act 186 prohibits the consumption, purchase, possession, and sale and distribution of powdered alcohol. • Act 227 authorizes restaurants with a liquor license to sell beer, malt beverages, or cider for off-premise consumption, under certain conditions. This act also authorizes retail dealers with a liquor license to sell beer, malt beverages, or cider in non-original packages, under certain conditions and brewpubs and small craft producer pubs with a liquor license to sell malt beverages manufactured on the premises or purchased from another liquor licensee for off-premise consumption. These containers are commonly known as "growlers". 2. The Department of Liquor Control supported the pilot Weekend Bus Rides at the University of Hawai`i at Hilo campuses. This program provided students free transportation to the Prince Kuhio Mall and downtown Hilo areas to run errands, shop and/or go to the movies and patronize local establishments. Most importantly, the rides are safe and alcohol, drug and tobacco free. 3. The department donated $9,000 as part of its Project Grad program. The funds were used to provide seven high school senior classes with fun-filled, alcohol and drug free activities on their graduation night. 4. The Department of Liquor Control processed ten district contingency fund grants requested by our Council Members that included a lunch wagon for Na Wai Ola (Waters of Life) Public Charter School from Councilman Zendo Kern, a Beach Clean-Up from Councilwoman Karen Eoff and eight grants to five graduating senior classes for grad night. 5. A training video titled "Under 21...No Can" and starring Augie T was funded and produced by all four counties and the State of Hawai`i. The video focuses on the sales and service of alcoholic beverages to minors and will be used in our liquor card training classes. 6. A complete review of the current rules and regulations has been completed, public hearings held, and the amendments will soon be adopted. 129 LIQUOR CONTROL LIQUOR CONTROL Program Highlights (continued) 7. Compliance checks are conducted year round against retail and dispenser licensees to combat the sale of liquor to minors. Program Measures FY 2014-15 FY 2015-16 FY 2016-17 Actual Estimate Estimate Licensing Applications for Licenses Interviews for Applications 71 90 90 Regular 48 50 50 Renewal 370 380 380 Special 99 50 75 Transient Vessel 173 250 200 Catered Functions 319 250 250 Miscellaneous Applications 410 300 300 Permit Applications 711 1,200 1,000 Site Inspection 41 60 60 Liquor Commission Public Hearings on Rules and Regulations 2 2 0 Meetings(Public Hearings,Preliminary Hearings, 12 14 14 Special Meetings, Workshops) Site Visitations 0 2 2 Liquor Control Adjudication Board Public Hearings on Rules and Regulations 0 2 0 Meetings(Public Hearings, Special meetings, 6 4 4 Workshops) Violations to Board 55 45 45 Operations Warning and Citations 72 75 75 Manager Examinations 1,268 1,200 1,500 Manager Registration(activate existing manager 307 250 250 cards) Audio Surveillance Checks 13 25 25 Field Inspections Per Month 1,043 1,500 1,500 Public Complaints 11 15 15 Investigations 84 150 150 130 LIQUOR CONTROL LIQUOR CONTROL Program Expenditures FY 2014-15 FY 2015-16 FY 2016-17 Actual Budget Request Number of Positions 18 19 19 Salaries and Wages 773,640.49 882,040 959,768 Operations 923,483.32 1,073,173 1,129,505 Equipment 2,496.00 5,700 6,160 Public Programs 52,174.99 30,000 27,500 Program Total 1,751,794.80 1,990,913 2,122,933 Personnel Position Summary FY 2014-15 FY 2015-16 FY 2016-17 Position Title Authorized Authorized Request Director of Liquor Control 1 1 1 Administrative Assistant 1 1 1 Administrative Services Assistant I 1 1 1 Clerk III - 1 1 Liquor Control Administrative Officer 1 1 1 Liquor Control Investigator II 8 8 8 Liquor Control Investigator III 2 2 2 Liquor Control Licensing Officer 1 1 1 Liquor Licensing Clerk 1 1 1 Private Secretary 1 1 1 Secretary to Board and Commission 1 1 1 Total 18 19 19 131 This page intentionally left blank 132 MANAGEMENT MANAGEMENT DEPARTMENT SUMMARY Mission Statement To serve all residents of the County of Hawai`i with honesty, integrity, care and understanding. Department Goals Administration 1. To fulfill our Mission Statement. 2. To maintain the economic stability of County government. 3. To oversee efficient and effective operations of all County departments. 4. To ensure public safety for all residents and visitors in the County of Hawai`i. 5. To improve the health, safety and quality of life on the Island of Hawai`i. 6. To plan adequately and effectively for the future of the County of Hawai`i. 7. To perform the duties of government with openness and transparency to the best of our ability within the law. Information and Assistance Center(formerly known as Clerical Services Center) To improve the centralized clerical pool concept of the Information and Assistance Center, which provides clerical support for the entire County. Funding Source and Position Count General Fund $ 1,540,156 General Fund 16 Grant Revenue $ 30,000 Grant Revenue/Other 4 Total Budget: $ 1,570,156 Total Number of Positions 20 133 MANAGEMENT ADMINISTRATION Program Description The Office of Management provides leadership, direction and supervision for departments and agencies of the County of Hawai`i, ensures that the duties and responsibilities of the executive branch are faithfully discharged in accordance with the provisions of the County Charter, and addresses the needs, concerns and interests of the people of the Island of Hawai`i. Program Objectives • Protect the health, safety and welfare of all residents and visitors in the County of Hawai`i. • Improve communications with residents about County programs and services. • Provide timely and meaningful responses to complaints. • Continue traveling to meet with residents in each district. • Build effective partnerships with federal, state and private agencies. • Continue to develop the County's Island-wide bus system. • Develop both Agricultural and Energy programs and initiatives that lead to a more secure and sustainable future. • Be a catalyst for Health by promoting healthy lifestyles and healthy communities. • Develop infrastructure projects that connect our communities and to provide recreational opportunities for our communities. • Continue to broaden our Asia Pacific partnerships and economic development opportunities. • Lower County costs and expenditures; raise County revenue streams. Program Highlights • Provided leadership, direction and assistance to County departments as they work towards their goals and objectives. • Maintained funding levels for critical, core County government services despite rising cost of healthcare, energy and collective bargaining agreements. • Increased support for tourism in the areas of Airlift, Marketing and CMI initiatives which resulted with increases in all areas. • Convened a meeting of fleet owners on the County of Hawai`i to determine best practices and ways to reduce our dependence on imported fossil fuels. One recommendation was to utilize locally produced biodiesel to replace imported diesel which is now being implemented. • Secured CIP funds for more LED street lamp conversions which reduce the energy required to light our streets by 50%. 134 MANAGEMENT ADMINISTRATION Program Highlights (continued) • Increase awareness for healthy living through the creation of a Hilo Triathlon which proved very successful with demand increasing for it be an annual event. • Continued progress on healthy playgrounds various communities around the island including Waiakea Uka Park, Kailua Park, Carvalho Park and Mountain View Park as well as Master Planned Parks going forward in Waimea, Pahoa, Kailua-Kona(Makaeo) and Kealakehe Communities. • Continued progress on road improvements and projects island-wide such as the completion of Paniolo Drive in Waikoloa and Ka'iminani Drive in Kona. Current work includes Ponahawai Street, Kamehameha Avenue, and Kapi'olani Street Extension in Hilo as well as La'aloa and Mamalahoa Bypass in Kona. • Acquired Mauna Kea State Park form the State and are improving much of that infrastructure to create a safe, convenient, and beautified resting and recreation area under the new name of Mauna Kea Recreation Area. • Broadened our communication efforts with the community through channels that include our website HawaiiCountyMayor.com, social media presences on Facebook and Twitter, as well as resuming production of Holomua, the newsletter of the Mayor's office which is available now in print at most County offices as well as online. • Provided leadership, communication and resources in dealing with the impacts of both Hurricane Iselle as well as our current Lava flow situation. 135 MANAGEMENT ADMINISTRATION Program Measures FY 2014-15 FY 2015-16 FY 2016-17 Actual Budget Estimate *Incoming&Outgoing Correspondence 4,419 6,000 6,000 *Incoming correspondence only Program Expenditures FY 2014-15 FY 2015-16 FY 2016-17 Actual Budget Request Number of Positions 16 16 16 Salaries and Wages 1,073,509.91 1,038,232 1,077,525 Operations 265,979.76 281,450 274,050 Equipment 36,694.29 2,550 2,550 Program Total 1,376,183.96 1,322,232 1,354,125 Personnel Position Summary FY 2014-15 FY 2015-16 FY 2016-17 Position Title Authorized Authorized Request Mayor 1 1 1 Managing Director 1 1 1 Deputy Managing Director 1 1 1 Clerical Services Assistant 2 2 2 Data Processing Control Clerk I 1 1 1 Executive Assistant II 1/2T 1 1 I Executive Assistant III 4 4 4 Private Secretary to the Managing Director 1 1 1 Private Secretary to the Mayor 1 1 1 Program Manager(Temp) 1 1 1 Public Relations Specialist 1 1 1 Student Helper I 1 1 1 Total 16 16 16 136 MANAGEMENT COST OF GOVERNMENT (Formerly with Corporation Counsel) Program Description The Cost of Government Commission studies and investigates the organizations and methods of operations of all County departments, commissions, boards, offices and other instrumentalities of all branches of the County government and determines what changes, if any, may be desirable. Program Objectives 1. Examine and investigate the organizations and methods of operations of all County departments, commissions, boards, offices and other instrumentalities of all branches of the County government and determines and recommends changes, if any, by the Charter-imposed deadline. Program Highlights A new Cost of Government Commission will be appointed to terms starting one year after the beginning of the term of the mayor, and shall submit its report not later than eleven months after its appointment. Program Measures FY 2014-15 FY 2015-16 FY 2016-17 Actual Budget Estimate Departments/boards/commissions reviewed N/A N/A N/A Program Expenditures FY 2014-15 FY 2015-16 FY 2016-17 Actual Budget Estimate Operations - - - Program Total - - - 137 MANAGEMENT INFORMATION AND ASSISTANCE CENTER Program Description The Information and Assistance Center staff provides secretarial/clerical and administrative staff assistance to the Office of the Mayor and other County agencies, as well as to the Cost of Government Commission,the Geothermal Energy Working Group, and the Committee on Early Childhood. The Information and Assistance Center is responsible for the processing and initial screening of all applicants for Hawai`i County Boards and Commissions. It keeps the data base of all applicants as well as those who are currently serving. The correspondence between the Mayor and applicants is also handled by the Information and Assistance Center. The Information and Assistance Center assists the public with information about all county, state and federal government agencies and community agencies and services. The staff receives, logs, and refers complaints. It administers the issuance of disabled parking placards island wide. The Information and Assistance Center is the agency that is responsible for reservations of the Aupuni Center Conference Room, and the County Building Conference Rooms (Hamakua& Puna), issues forms and keys, and maintains the calendar of events for those venues. Program Objectives 1. Assist the clerical workload of the Mayor's Office, the Cost of Government Commission, Geothermal Energy Working Group, and Committee on Early Childhood, the Game Management Advisory Commission, and all County departments and agencies daily. 2. Process all applicants for Hawai`i County Boards and Commissions, keep data base of applicants and active members current. 3. Receives and handles complaints filed, refers complaints for resolution to appropriate departments or person(s), and follows up to ensure that action has been taken within a maximum two week turnaround time. 4. Assists in updating the County Web Calendar, provides information for the County Web Newsletter; and maintains and updates the community bulletin board at the County Building. 5. Assists the public with a variety of information; i.e. current community events; direct folks to State or County agencies, phone numbers, and directions. 6. Oversees the operations of daily issuance of disabled parking permits; maintain/update files with entry of data into the centralized statewide database. 7. Take reservations for Aupuni Center Conference Room, and County Building Conference Rooms (Hamakua & Puna), issue forms and keys, and maintain calendar of events. 138 MANAGEMENT INFORMATION AND ASSISTANCE CENTER Program Highlights 1. Assisted Mayor's Office with restoration project at Richardson's Ocean Center. 2. Provided assistance to culture and arts services at Richardson's Ocean Center regarding Worldwide Hokule'a Voyage exhibit for scheduled group excursions such as Youth Challenge Academy, Easter Seals, Brantley Center, and numerous public and charter schools ranging from preschool through high school. 3. Assisted Mayor's administration with incident command centers aid to Lava Flow, Tropical Storms and Hurricane occurrences. 4. Assisted Mayor's Office with restoration project at Mauna Kea Recreation Area. 5. Coordinated and assisted Mayor's Office in various community events and activities around Hawai`i Island. 6. Manages the West Hawai`i Civic Center use of grounds, conference rooms, maintenance, electric vehicles, holiday decorating and tours of the facility. Program Measures FY 2014-15 FY 2015-16 FY 2016-17 Actual Budget Estimate Disabled Parking Permits Issued 1,478 3,000 3,000 Complaints Received 32 170 150 Boards and Commission Applications processed 84 150 150 Aupuni and County Conference Rooms reservations 661 600 700 Program Expenditures FY 2014-15 FY 2015-16 FY 2016-17 Actual Budget Request Number of Positions 5 5 4 Salaries and Wages 246,573.75 202,184 180,681 Operations 756.36 35,150 35,150 Equipment - 200 200 Program Total 247,330.11 237,534 216,031 Personnel Position Summary FY 2014-15 FY 2015-16 FY 2016-17 Position Title Authorized Authorized Request Administrative Services Assistant I 1 1 1 Administrative Specialist 1 1 1 Clerical Services Assistant 2 2 2 Immigration Information Specialist 1 1 - Clerk III - 1 - Total 5 6 4 139 This page intentionally left blank 140 MASS TRANSIT A MASS TRANSIT AGENCY DEPARTMENT SUMMARY Mission Statement To improve the lifestyle of the residents of the County of Hawai`i by increasing their mobility, and providing accessible transportation alternatives to the private automobile. Department Goals 1. Improve transportation mobility for the public, including service for the mobility impaired. 2. Assist the public in obtaining transportation alternatives to the private automobile through the use of buses and shared-ride taxis. 3. To allow users of the transportation system to travel to work, health services, educational institutions, business and commerce centers, after school activities, and recreational sites. Program Description The Mass Transit Agency plans, directs, and coordinates the activities of the Hawai`i County public transportation system. The agency also provides administrative support for the Hawai`i County Transportation Commission. Funding Source and Position Count General Fund $ 3,613,358 General Fund 11 Grant Revenue $ 1,710,500 Grant Revenue/Other - Total Budget: $ 5,323,858 Total Number of Positions 11 141 MASS TRANSIT AGENCY MASS TRANSIT AGENCY Program Objectives 1. Increase system ridership from FY 2015-16. 2. Resolve and follow-up on all complaints within two weeks. 3. Maintain the current level of services for public transportation. 4. Continue expansion of official bus shelter and bus stop sign program. Program Highlights 1. Ridership continues to grow 2. Expanded the Intra Kona bus route to service the Kaiser Permanente facility and lower Palisades (Lokahi Apartments) 3. Supplemented the Keaukaha/Banyan Drive bus route by adding services to Hilo Airport 4. Continued to support various local community events by providing safe and efficient transportation 5. Implemented a pilot program for expanded weekend bus services and Shared Ride Taxi coupons for the University of Hawai`i at Hilo. This program continues to be supported by Hawai`i County. 6. Constructed a bus shelter in Pa'auilo. 7. Completed specifications, bid process and award for two 49-passenger motor coach buses 8. Received three 41-passenger transit buses Program Measures FY 2014-15 FY 2015-16 FY 2016-17 Actual Budget Estimate Total Passengers 944,738 975,000 980,000 Cost Per Passenger $10.69 $11.00 $12.34 Program Expenditures FY 2014-15 FY 2015-16 FY 2016-17 Actual Budget Request Number of Positions 11 11 11 Salaries and Wages 549,263.81 603,318 625,858 Operations 1,1611,221.34 4,101,086 3,148,000 Equipment 1,45 8,712.09 1,550,000 1,550,000 Program Total 3,619,197.24 6,254,404 5,323,858 142 MASS TRANSIT AGENCY MASS TRANSIT AGENCY Personnel Position Summary FY 2014-15 FY 2015-16 FY 2016-17 Position Title Authorized Authorized Request Mass Transit Administrator 1 1 1 Account Clerk 1 1 1 Automotive Mechanic I 4 4 4 Automotive Mechanic II 1 1 1 Clerk II 1 1 1 Mass Transit Assistant 1 1 1 Mass Transit Operations Assistant 1 1 1 Mass Transit Specialist I 1 1 1 Total 11 11 11 143 This page intentionally left blank 144 MIS CELLANEO US MISCELLANEOUS ANIMAL CONTROL Mission Statement The Hawai`i Island Humane Society (HIHS), contracted by the County to provide animal control services, is a 501(c)(3) nonprofit organization, whose mission is to prevent cruelty to animals, eliminate pet overpopulation, and enhance the bond between humans and animals. Goal To investigate and resolve animal-related complaints and enforce animal control laws. To develop comprehensive educational programs and spay/neuter programs aimed at reducing the number of animal-related problems in our community. Program Description The HIHS is responsible for the Animal Control contract, which involves enforcing Hawai`i County Code Chapter 4 Animal Control related laws and State of Hawai`i Laws (Hawai`i Revised Statutes 142). These laws currently include ordinances related to the following: • Vicious Dogs • Stray Animals/Impoundment • Animal Licensing • Cruelty and Neglect Investigations HIHS Officers are badged through training provided by HIHS and County agencies. The Animal Control Officers (ACOs) then respond and resolve animal control situations by educating the public about responsible pet ownership and appropriate animal control laws and penalties as well as issuing complaint and comply notices, citations, and vicious dog designations. HIHS Officers are available 24 hours a day, seven days a week to respond to animal related emergencies. HIHS must accept all animals, regardless of condition, into its three shelters in Kona, Kea'au, and Waimea. We are responsible for sheltering and caring for all animals and providing opportunity for reunification with owners. Other services related to the contract include dog licensing, administration of the Spay/Neuter Community Assistance Program, and legislative support of improved animal-related laws. 145 MISCELLANEOUS ANIMAL CONTROL Program Description (continued) In addition, HIHS provides adoption services, low-cost microchipping, education for adults and children, foster-care programs, volunteer opportunities, cat registrations, and basic and preventative medical care for shelter animals. HIHS community programs focus on creating better relationships between people and animals, and educating the public on the importance of spaying and neutering and humane treatment of animals. Program Objectives 1. 90%of vicious dog calls will be responded to within 2 hours. 2. 90% of loose animal posing a public safety hazard calls will be responded to within 2 hours. 3. 90% of injured animal related calls will be responded to within 2 hours. 4. 90% of calls for animal control assistance by the police will be responded to within 3 hours. 5. 90% of animal cruelty and neglect cases will be responded to in 24 hours and resolved in 14 working days. 6. 90% of license, loose dog and any non-cruelty/neglect cases will be responded to in 48 hours and resolved in 5 working days. 7. 84 Sweeps of problem communities per year. Program Highlights • HIHS has taken the initiative to regularly patrol previously problem areas. We are working closely with Community Policing in all districts to educate and resolve potential problems before they escalate. • We continue to work on disaster preparedness and stand ready to assist the Red Cross in pet management at Shelters in the event of an emergency. We are also partnering with the Hawaii County Civil Defense to be prepared in case of an emergency. • We continue to introduce new spay/neuter programs that have allowed us to increase the numbers of surgeries that we can perform and the number of free or low-cost surgeries provided to the community, at HIHS expense. Acting as the administrator for the County Spay/Neuter Assistance Program we provided over 2,375 free spay/neuter vouchers to the community last fiscal year. This program is on track to 146 MISCELLANEOUS ANIMAL CONTROL Program Highlights (continued) provide the same amount or more this fiscal year. This program is a win-win for our Island and we are encouraged that this program has continued. HIHS was able to offer an additional 1,269 in free or discounted spay/neuter surgeries through our programs. The following are highlights of what we are working towards in the 2016 fiscal year. • We will continue to increase efficiency in scheduling of man-hours, improved systems, cost-cutting, educating the community in the importance of spaying and neutering, and education of the next generation with our Humane Education Program. • We plan on continuing the education and training of our Animal Control Officers, as well as employees in other departments. Areas of concentration this year will continue to be customer service, disaster preparedness, resolving problems and animal law enforcement. • HIHS will increase programs to the under-served in our community. These programs include: discounted or free spays and neuters and access to donated pet food. • We will continue to increase outreach and education opportunities to the public on responsible pet ownership and animal-related laws. • We will continue to build a better relationship with the Police Department, County Council and the Administration, as well as other state and federal agencies. 147 MISCELLANEOUS ANIMAL CONTROL Program Measures FY 2014-15 FY 2015-16 FY 2016-17 Actual Budget Estimate Percentage of vicious dog calls will be responded to within 2 100% 90% 90% hours (98 of 98) Percentage of loose animal posing a public safety calls will be 100% 90% 90% responded to within 2 hours (143 of 143) Percentage of injured animal related calls will be responded to 99.68% 90% 90% within 2 hours (313 of 314) Percentage of animal control assistance by the police will be 100% 90% 90% responded to within 3 hours (136 of 136) Percentage of animal cruelty and neglect cases will be 98.35% 90% 90% responded to in 24 hours and resolved in 14 working days (537 of 546) Percentage of license, loose dog and any non-cruelty/neglect 97.97% 90% 90% cases will be responded to in 48 hours and resolved in 5 (2325 of working days 2373) Number of sweeps of problem communities per year 90 >=84 90 Animal Intake Stray/Feral 12,341 12,500 12,500 Owner Surrendered 3,008 3,250 3,500 Total Intake 15,349 15,750 16,000 148 MISCELLANEOUS ANIMAL CONTROL Program Measures (continued) FY 2014-15 FY 2015-16 FY 2016-17 Actual Budget Estimate Redeemed 1,187 1,000 1,200 Adopted 3,146 2,750 3,200 Adopted animal returned to HIHS for health reasons 0 20 20 Euthanized 10,486 12,000 11,600 Adoption percentage(Based on total intake numbers) 34.27% 25.0% 25.0% Adoption percentage(Based on Adoptable Animals) 95.93% 85.0% 85.0% Animal control related calls 9,237 7,500 8,000 Dog license issued 7,402 7,000 7,500 Dog license fees collected $20,682 $19,500 $20,750 Cat licenses issued 925 850 925 After-hour emergency call-outs 1,315 1,400 1,400 Miles traveled 230,052 220,000 230,000 Dead animals collected 665 550 600 Complaint/comply notices issued 984 1,250 1000 Citations issued HCC 4-30 Dog Running Loose 164 250 250 HRS 143-2 License Violation 58 50 50 HRS 7-11-1109 Cruelty to Animals 21 35 35 Other(inc. Vicious Dog) 50 90 90 Total Citations 293 425 425 Citations issued to repeat offenders 43 40 40 Number of animal pickups 386 450 500 Number of trap rentals 1,018 1,000 1,000 Spay/neuter coupons issued 3,644 2,800 3,000 Number of Animal Control Officers Kea'au(also serving Hilo,Hamakua,Kea'au,Puna, 5 5 5 Ka'u) Kona(also serving South Kona,Oceanview) 3 3 3 Waimea(also serving Honoka`a,Waikoloa,Kohala) 4 4 4 Total Animal Control Officers 12 12 12 Program Expenditures FY 2014-15 FY 2015-16 FY 2016-17 Actual Budget Request Operations 1,982,499.96 2,081,625 2,081,625 Program Total 1,982,499.96 2,081,625 2,081,625 149 MISCELLANEOUS MISCELLANEOUS/COUNTYWIDE COSTS FY 2014-15 FY 2015-16 FY 2016-17 Actual Budget Request Animal Control 1,982,499.96 2,081,625 2,081,625 Nonprofit Grants 1,468,125 1,500,000 1,500,000 Schools 55,197,76 58,500 58,500 Fringe Benefits State Retirement System 26,615,685.17 31,182,331 34,500,000 FICA 5,425,553.49 7,082,049 7,000,000 County Pensions 52,231.65 60,000 65,000 Health Fund 25,515,817.48 28,709,974 31,000,000 Post-employment Benefits 4,532,000 7,328,000 11,495,000 Worker's Compensation 1,306,067.15 1,838,500 2,003,500 Unemployment Compensation 236,942.51 250,000 250,000 Vacation Pay - 500,000 500,000 Total Fringe Benefits 63,684,297.45 76,950,854 86,813,500 Bond Issue/Debt Service Interest 14,990,217.20 14,635,537 18,985,217 Bond Redemption 23,416,400.00 22,107,151 24,872,914 Total Bond Issue/Debt Service 38,406,617.20 36,742,688 43,858,131 Supplemental Transfers Transfer to Capital Project Fund 91,990.73 - - Transfer to Housing Fund 1,558,091.00 1,541,796 1,806,536 Transfer to Self Insurance Fund - - - Transfer to Solid Waste Fund 18,025,791.00 16,608,221 18,350,054 Transfer to Golf Course Fund 367,675.34 462,856 415,519 Transfer to Disaster/Emergency Fund 250,000 250,000 250,000 Transfer to Public Access/Open Space Preserve Fund 4,723,981.23 4,910,000 5,300,000 Transfer to Pub Acc/Open Space Preserve Maint Fund 590,497.65 613,750 662,500 Transfer to Budget Stabilization Fund 250,000 250,000 250,000 Transfer to Highway Fund 4,000 - - Transfer to Sewer Fund 1,728,936.00 2,280,878 2,036,785 Total Supplemental Transfers 27,590,962.95 26,917,501 29,071,394 Other Costs Provision for Compensation Adjustment - 1,694,000 600,000 Sundry Refund 4,784.46 15,000 15,000 Provision for Reallocation - 35,000 35,000 Miscellaneous Insurance Claims&Judgments 352,383.00 750,000 750,000 Public Safety Disaster/Emergency 138,557.30 250,000 250,000 Miscellaneous(Block&Housing Grants,Home Pgm) 2,767,061.45 150,000 250,000 Total Other Costs 3,262,786.21 2,894,000 1,900,000 150 PARKS & RECREATION DEPARTMENT SUMMARY Mission Statement To provide a wide array of services for the public with excellence, integrity and aloha. Department Goals Service • Provide and/or facilitate a wide array of services and opportunities that meet the needs of the Big Island community while maintaining cultural uniqueness of our rich heritage, diversity and the aloha spirit. • Conduct the P&R "Service Survey" to evaluate the quality of services provided and report the results quarterly • Keep the public informed of the availability of programs and facilities via various media outlets including a departmental website. Facilities • Provide safe, clean, enjoyable, accessible and aesthetically pleasing facilities by: o Implementing the transition plan for ADA compliance. o Implementing the transition plan for playground safety and equipment. o Continue to develop and implement maintenance standards. o Maintaining a five year plan for repairs and maintenance. o Providing regular facilities and safety inspections and monitoring the results and recommendations. o Determine the need for additional recreational facilities throughout the Big Island via public meeting and service surveys. o Assess current facility use and analyze for optimum utilization. Fiscal Responsibility • Refine fiscal management and performance of the department. • Develop alternative strategies to generate supplemental resources in order to maintain and enhance operations (grants, cost sharing, donations, etc.). Funding Source and Position Count General Fund $ 20,604,569 General Fund 396 Grant Revenue $ 90,000 Grant Revenue/Other 2 Other $ 614,000 Total Budget: $ 21,308,569 Total Number of Positions 398 151 PARKS & RECREATION DEPARTMENT SUMMARY Department Goals (continued) Partnerships • Pursue help from persons and groups to improve and maintain recreational facilities and enhance programs. Safety • Provide proper safety equipment for all employees. • Maintain, update and keep all employees current with health and safety requirements and testing, such as hearing tests, hepatitis immunization for covered individuals, CDL licenses, etc.. • Perform regular safety inspections of all facilities. • Provide a mechanism to address safety concerns of all employees. Training • Provide for personal and professional growth opportunities for all staff. • Provide training for the public in areas that will help P&R carry out its mission or enhance its staff's personal growth. 152 PARKS & RECREATION 'ALAE CEMETERY Program Description The Alae Cemetery provides an affordable and accessible public memorial park to accommodate the burials of the general public regardless of race, color, creed, or financial standing. Program Objectives 1. Conduct maintenance and repair activities. 2. Assign and record all burials. Program Highlights Provided custodial facility support for the Annual Ireito Hoyo Service. Program Measures FY 2014-15 FY 2015-16 FY 2016-17 Actual Budget Estimate Total Acreage 42.37 42.37 42.37 Burials 60 65 65 Program Expenditures FY 2014-15 FY 2015-16 FY 2016-17 Actual Budget Estimate Number of Positions 4 4 4 Salaries and Wages 151,736.49 165,544 169,464 Operations 8,687.27 11,404 13,254 Equipment 400.00 800 400 Program Total 160,823.76 177,748 183,118 Personnel Position Summary FY 2014-15 FY 2015-16 FY 2016-17 Position Title Authorized Authorized Request Park Caretaker I 2 2 2 Power Mower Operator 2 2 2 Total 4 4 4 153 PARKS & RECREATION VETERANS CEMETERIES - EAST AND WEST HAWAI'I Program Description The East and West Hawai`i Veterans Cemeteries accommodate the local burial needs of Big Island Armed Forces veterans and eligible members. Program Objectives 1. Continue to coordinate development of the East and West Hawai`i Veterans Cemeteries with the Veterans Advisory Committee and the Department of Defense. 2. Continue maintenance of cemetery grounds. 3. Assign and record all burials. Program Highlights Assist in the continual expansion of the West Hawai`i Veterans Cemetery. Program Measures FY 2014-15 FY 2015-16 FY 2016-17 Actual Budget Estimate Total Acreage 78.78 78.78 78.78 Burials 240 250 250 Program Expenditures FY 2014-15 FY 2015-16 FY 2016-17 Actual Budget Estimate Number of Positions 5 5 5 Salaries and Wages 156,215.88 152,980 158,769 Operations 54,913.43 59,635 60,285 Equipment 800.00 800 400 Program Total 211,929.31 213,415 219,454 Personnel Position Summary FY 2014-15 FY 2015-16 FY 2016-17 Position Title Authorized Authorized Request Equipment Operator II Temp 1 1 1 Park Caretaker I 3 3 3 Veterans Cemetery Caretaker/Equip Operator 1 1 1 Total 5 5 5 154 PARKS & RECREATION RURAL CEMETERIES Program Description The Parks Maintenance Division ensures that the grounds and facilities of cemeteries in Hamakua, Kohala, and Kona are properly maintained. Program Objectives 1. Continue maintenance of cemetery grounds. 2. Assign and record all burials. Program Highlights None. Program Measures FY 2014-15 FY 2015-16 FY 2016-17 Actual Budget Estimate Cemeteries 52 52 52 North Hilo/Hamakua District: 4 8 4 Honoka`a,Kukuihaele,Kuka`iau,Laupahoehoe North/South Kohala District: 16 18 16 Hawi, Waimea North/South Kona District: 16 26 16 Keopu,Na'alehu Program Expenditures FY 2014-15 FY 2015-16 FY 2016-17 Actual Budget Estimate Operations 578.42 700 750 Program Total 578.42 700 750 155 PARKS & RECREATION HAWAI'I COUNTY BAND Program Description The Hawai`i County Band was established in 1883 and has provided music for parades, concerts, festivals, ceremonies, and other special events throughout the entire Big Island for the past 133 years. Presently, the Hawai`i County Band performs as a representative of the County of Hawai`i and continues to enhance events throughout all districts of the island by providing entertaining and appropriate music. The band also serves as a musical resource for the County and State of Hawai`i. Program Objectives 1. Provide musical services for the island residents and visitors by working with community organizations and providing 40 musical services annually (e.g. parades, ceremonies, festivals, concerts and special events). 2. Provide 12 monthly Mo`oheau Bandstand concerts that are entertaining, educational, musically challenging, and historically significant. 3. Feature at least two young musicians as soloists at the April or May Mo`oheau Bandstand Concert, which provides musically educating opportunities for the young people of the County of Hawai`i, annually. 4. Introduce 20 new musical pieces per year to provide musical challenges to the band members. Program Highlights • Provided 41 performance services during FY 2014-15. • Featured 12 monthly Mo`oheau Bandstand Concerts (100 year tradition). All were well attended and well received by the crowd. • Annual April/May Mo`oheau Bandstand Concert featured high school students as soloists. • Sponsorship and coordination of the annual Intermediate and High School Band Festival. • July 4th Mo`oheau Bandstand Concert in conjunction with the Jaycees Fireworks Display. • Participated in Veterans Ceremonies (Veterans Day, Club 100 and Memorial Day). • Participated in various parades throughout the island (Volcano Independence Day, Waimea Aloha Festival, Kona Coffee Festival, Hilo, Christmas Parade, International Festival Parade, Pahoa Christmas Parade and Merrie Monarch Parade). • Participation in various civic events (Portuguese Day, & Kamehameha Day Lei Draping Ceremony. 156 PARKS & RECREATION HAWAI'I COUNTY BAND Program Measures FY 2014-15 FY 2015-16 FY 2016-17 Actual Budget Estimate Performance Services 41 40 40 Rehearsals 95 95 95 Estimated Attendance 20 Parades 50,000 50,000 50,000 5 Ceremonies 5,000 3,000 3,000 22 Concerts 5,000 5,000 5,000 8 Special Events 5,000 5,000 5,000 Program Expenditures FY 2014-15 FY 2015-16 FY 2016-17 Actual Budget Request Number of Positions 40 40 40 Salaries and Wages 174,276.00 224,663 238,264 Operations 2,559.50 4,075 4,075 Program Total 176,835.50 228,738 242,339 Personnel Position Summary FY 2014-15 FY 2015-16 FY 2016-17 Position Title Authorized Authorized Request Band Director 1 1 1 Assistant Band Director(Hrly) 1 1 1 Musician I(Hrly) 4 4 4 Musician II (Hrly) 7 7 7 Musician III (Hrly) 10 10 10 Musician IV(Hrly) 9 9 9 Musician V(Hrly) 8 8 8 Total 40 40 40 Note: All positions are part-time with the exception of the Band Director. 157 PARKS & RECREATION WEST HAWAII BAND Program Description The West Hawai`i Band provides music for parades, ceremonies and other events, principally in the Hamakua, Kohala and Kona districts, to support and inspire traditional and emerging cultural, charitable, educational, recreational and economic activities, and provides musical enjoyment and satisfaction for residents and visitors of diverse ages and backgrounds, through performance and rehearsal. Program Objectives 1. Provide musical services for island residents and visitors by working with community organizations and providing 20—25 musical services annually. ( e.g. Parades, ceremonies, festivals, concerts, and special events). 2. Provide six concerts that are entertaining, educational, musically challenging and historically significant. 3. Feature a young musician as soloist at the March or May monthly concert, to provide music education opportunities for the young musicians of Hawaii County. 4. Introduce 20 new pieces per year to provide musical challenges for the band. Program Highlights 1. The West Hawai`i Band provided 28 performance services through its collaboration with organizations such as the Hawaii International Billfish Tournament, Ironman Foundation, Inc., Daughters of Hawaii, Nisei Veteran's Association, Merry Monarchs Glee Club, Halau Hula Na Pua U'I 0 Hawai`i, Hualalai Regency, Kailua- Kona Parades Organization, Waimea Parades Organization and the Veteran's Association. 2. The West Hawai`i Band performed ten monthly concerts for its monthly series at Hale Halawai. Two monthly concerts were canceled due to hurricane closings. The concerts were well attended and were programmed with musically challenging works from the Hawaiian, Classical, Jazz, Popular, Broadway musical and standard concert band music libraries and each piece was presented with a short educational and entertaining lecture about its composer and significance in music and world history. 3. The Band also played five concerts at its series at the historic Hulihe`e Palace, offering music with the Merry Monarchs Glee Club and the Halau Hula Na Pua U'I 0 Hawai`i to commemorate the birthdays of Hawaiian monarchs. 4. The West Hawaii Band's Hale Halawai May Concert featured two young musicians from West Hawai`i. 5. The West Hawaii Band has introduced 28 new pieces during the fiscal year; most of which were performed during the free monthly concerts. 158 PARKS & RECREATION , WEST HAWAI'I BAND Program Measures FY 2014-15 FY 2015-16 FY 2016-17 Actual Budget Estimate Performances 28 25 25 Rehearsals 48 45 45 Program Expenditures FY 2014-15 FY 2015-16 FY 2016-17 Actual Budget Request Number of Positions 19 19 19 Salaries and Wages 28,782.66 28,538 40,871 Program Total 28,782.66 28,538 40,871 Personnel Position Summary FY 2014-15 FY 2015-16 FY 2016-17 Position Title Authorized Authorized Request Assistant Band Director (Hrly) 1 1 1 Musician I(Hrly) 4 4 4 Musician II(Hrly) 7 7 7 Musician III(Hrly) 6 6 6 Musician IV(Hrly) 1 1 1 Total 19 19 19 Note: All positions are part-time. 159 PARKS & RECREATION ADMINISTRATION Program Description The Parks & Recreation Administration provides organizational support services to all the divisions/sections and bands to achieve the development and implementation of the department's mission. Program Objectives 1. Continue to distribute the P&R Service survey at all staffed facilities and activities/events conducted by the department. 2. Continue to update information for Divisions and Sections on the County of Hawai`i website on a timely basis. 3. Continue implementation of the transition plan for accessibility to public facilities during the fiscal year. 4. Continue implementation of the transition plan for playground safety and accessibility during the fiscal year. 5. Maximize resources by encouraging the "Friends of the Park"program and identify a minimum of five community service projects that focus on maintenance and/or improvements to park facilities. 6. Provide at least one technical job specific training for 50% of administrative staff. Program Highlights CIP Projects Completed in FY 2014-15: • Honoka'a Tennis Courts Accessibility Improvements • Mauna Kea Recreation Area New Comfort Station • Ikuo Hisaoka Gymnasium Re-Roofing & Repairs • Kamehameha Park Scoreboard Replacement • Papa'aloa Park New Ballfield Dugouts • Pana`ewa Rainforest Zoo Playground Synthetic Turf Installation Volunteer Projects: • Walter Victor Baseball Complex landscaping • Waimea Grandstand re-roofing and painting • Kukuihaele Cemetery directory • Honaunau Rodeo Arena repairs • Honoka`a Rodeo Arena repairs 160 PARKS & RECREATION ADMINISTRATION Program Measures FY 2014-15 FY 2015-16 FY 2016-17 Actual Budget Estimate Camping Permits Issued 6,207 5,000 5,500 Pavilion Permits Issued 2,482 3,000 3,000 No of Completed Service Surveys 311 2,000 500 Surveys Rating Quality of Service as Satisfactory or 78% 85% 85% greater Surveys Rating Facilities as Adequately Maintained 92% 85% 85% Program Expenditures FY 2014-15 FY 2015-16 FY 2016-17 Actual Budget Request Number of Positions 24 25 25 Salaries and Wages 1,556,924.70 1,428,002 1,386058 Operations 368,105.28 905,850 640,193 Equipment 217,833.06 2,995 1,301 Program Total 2,142,863.04 2,336,847 2,027,552 Personnel Position Summary FY 2014-15 FY 2015-16 FY 2016-17 Position Title Authorized Authorized Request Parks&Recreation Director 1 1 1 Deputy Parks&Recreation Director 1 1 1 Account Clerk 3 3 3 Accountant I 2 2 2 Accountant IV - 1 1 Architectural Drafting Tech I 1 1 1 Architectural Drafting Tech II 1 1 1 Business Manager 1 1 1 Clerk II 1 1 1 Clerk III 2 1 1 Department Contracts Assistant 1 1 1 Human Resources Assistant 1 1 1 Human Resources Program Specialist 1 1 1 Human Resources Technician I 1 1 1 Park Planner 1 1 1 Park Projects Manager 4 4 4 Private Secretary 1 1 1 Projects Administrator 1 1 1 Student Helper I 1 1 1 Total 25 25 25 161 PARKS & RECREATION PARKS MAINTENANCE Program Description The Parks Maintenance Division maintains neighborhood parks, beach parks, playgrounds, ball fields, and other recreational facilities; undertakes construction, repairs and renovation projects for buildings, equipment and grounds; operates a plant nursery to support landscaping and beautification projects; operates a storeroom for departmental maintenance supplies. Program Objectives 1. Maintain completion range of approximately 2,500 work orders on an annual basis. 2. Undertake two park improvements projects per district, one of which involves a community group. 3. Monitor complaints filed for strategic planning purposes for maintenance and services improvements. • Record type, number, district, etc. of complaints and implement necessary maintenance procedures, standards, training, discipline for corrections. • Make annual inspections of facilities with responsible supervisor(nine districts). Analyze and discuss methods of improvements. 4. Provide for safe facilities and grounds. • Conduct safety inspections of P & R facilities: Weekly by district supervisors (52 per supervisor=468 total inspections/year); Monthly by the Park Superintendent. 5. Provide for a safe working environment. • Participate with department safety committee and discuss and evaluate accident reports. • Correct any hazardous conditions or practices. • Provide a minimum of one safety instructional sessions per crew each month. • Review and upgrade Park Maintenance Safety and Health Programs. 162 PARKS & RECREATION PARKS MAINTENANCE Program Highlights Park Maintenance- Beautification and Improvement Projects During FY 2014 - 15, Park Maintenance District Supervisors were directed to initiate park improvement projects via their maintenance staffs and various community organizations and volunteers. Park improvement projects are defined as all types of tasks, other than normal daily maintenance work, that enhance the conditions or aesthetics of parks. Examples include such activities as general clean-ups,tree planting, landscaping, land clearing, painting, major repairs, etc. A grand total of 87 beautification and improvement projects were completed during FY 2014 - 15. The Division will continue to nurture and harbor working relations with various agencies, church organizations, schools, and informal groups as the Division profits greatly from these alliances. Parks Maintenance - Community Involvement and Support During FY 2014 -15, the Park Maintenance Division was called upon to assist and support various divisions and organizations in carrying out special events and projects by providing manpower, equipment, and supplies. Special events and projects included the Kam Day Celebration at Coconut Island; Bayfront Fourth of July festivities; Community Players Association at Kalakaua Park; Bayfront Canoe Races; Heart Association Run at Lili`uokalani Park; Ho`olaule`a- Downtown Hilo; Hawaii County Fair at Ho'olulu Complex; Veterans and Memorial Day Ceremonies at Veterans Cemeteries; Ireito Memorial Services at 'Alae Cemetery; Kam Day Parade -N. Kohala; various softball tournaments; the Cherry Blossom Festival - Waimea; Merrie Monarch - Hilo; and the Iron Man- Kona, Hilo Triathlon. Park Maintenance - Safety Initiatives To ensure the safety of park patrons, as well as Park Maintenance personnel, District Park Maintenance Supervisors collectively conducted a grand total of 468 weekly safety inspections of their respective inventory of facilities during FY 2014 - 15. As well, the Superintendent of Park Maintenance and the District Superintendent of W. Hawai`i conducted numerous unannounced safety audits in all seven districts. During these inspections, safety concerns and deficiencies in prescribed standard of cleanliness, sanitation, and facilities maintenance, were noted and corrective action taken. Emphasis was also placed on employee safety training. Each supervisor was instructed to conduct a minimum of one training session per month. In total, the Division collectively conducted 170+ safety training classes, covering a myriad of HIOSH and site-specific safety topics. 163 PARKS & RECREATION PARKS MAINTENANCE Program Measures FY 2014-15 FY 2015-16 FY 2016-17 Facilities Maintained: Actual Budget Estimate Beach Parks 39 39 39 Parks&Playgrounds 55 [#1] 57 [#1 and#2] 61 [#4] Gyms&Recreation Centers 32 32 33 Swimming Pools 9 9 9 Tennis Facilities 20 20 20 Other Facilities 42 43 [#3] 43 Complaints Received 37 35 36 Beautification Projects 87 100 95 Work Orders Completed 1,560 2,500 1,600 Training Sessions 170 170 170 [#1] Mauna Kea Recreation AREA came online Summer of FY 2014-15 [#2]Pahoa District Park scheduled to come online fall of FY 2015-16 [#3]N. Kohala Senior Center came online FY 2014-15 [#4] La Aloha Mauka Park Program Expenditures FY 2014-15 FY 2015-16 FY 2016-17 Actual Budget Request Number of Positions 153 160 163 Salaries and Wages 5,279,027.03 5,759,002 6,236,063 Operations 3,249,161.35 3,425,848 3,573,966 Equipment 308,062.68 92,050 8,550 Program Total 8,836,251.06 9,276,900 9,818,579 164 PARKS & RECREATION PARKS MAINTENANCE Personnel Position Summary FY 2014-15 FY 2015-16 FY 2016-17 Position Title Authorized Authorized Request Building&Grounds Utility Worker 2 2 2 Building&Grounds Utility Worker-Temp 2 2 2 Building Maintenance Worker 3 3 3 Building Maintenance Worker-Temp 1 1 1 Building Repair and Maintenance Supervisor 1 1 1 Carpenter-Cabinet Maker 2 2 2 Clerk II 1 1 1 Custodian/Groundskeeper I 6 7 7 Electrical Pump-Mechanical Electrician 1 1 1 Electronic Equipment Repairer 1 1 1 Equipment Operator I 1 1 1 Equipment Operator II 6 6 6 Equipment Operator II-Temp 2 2 2 Laborer II 6 6 6 Laborer II-Temp 3 3 3 Lead Carpenter-Cabinet Maker 1 1 1 Lead Electronic Equipment Repairer 1 1 1 Lead Painter - 1 1 Lead Plumber 1 1 1 Mechanical Repair Welding Supervisor 1 1 1 Mechanical Repairer-Temp 1 1 1 Mechanical Repairer-Welder 3 3 3 Painter - 1 1 Park Caretaker I 58 59 60 Park Caretaker I— 1/2T - - 1 Park Caretaker I—2/5T 1 1 1 Park Caretaker I—3/5T 1 1 1 Park Caretaker II 5 5 5 Park Caretaker III 1 1 1 Park Construction&Maintenance Supervisor 1 1 1 Park Facilities Refuse Collector 3 3 3 Park Maintenance Supervisor I 2 2 2 Park Maintenance Supervisor II 3 3 3 Park Maintenance Supervisor III 1 1 1 Park Maintenance Supervisor IV 1 1 1 Park Maintenance Supervisor V 1 1 1 Parks District Superintendent 1 1 1 Plumber 2 2 2 Power Mower Operator 7 9 10 165 PARKS & RECREATION PARKS MAINTENANCE Personnel Position Summary(continued) Power Mower Operator-Temp 1 1 1 Senior Account Clerk 1 1 1 Storekeeper 1 1 1 Superintendent of Park Maintenance 1 1 1 Tractor Mower Operator 7 5 5 Tractor Mower Operator-Temp 1 1 1 Tree Trimmer 3 3 3 Tree Trimmer-Equipment Operator II 1 1 1 Tree Trimmer-Heavy Truck Driver 1 1 1 Tree Trimming Crew Supervisor 1 1 1 Tree Trimming—Park Maintenance Supervisor 1 1 1 Vector Control Specialist - 3 3 Total 153 160 163 166 PARKS & RECREATION RECREATION Program Description The Recreation Division plans, conducts, arranges or promotes organized recreation, athletics, crafts and other leisure time activities for all age groups at recreation centers and facilities throughout the County of Hawai`i. Program Objectives 1. Provide introductory instruction in all recreational facilities in at least four of the following Athletic Activities (basketball, baseball, volleyball, track and field, tennis, flag football, badminton) for children and adults, one or more in each respective season (i.e. Fall—basketball; Winter—baseball and track/field; Spring—volleyball; summer—tennis/Physical Fitness). 2. Provide at least eight arts and craft activities for children and adults in all recreational facilities (i.e. Fall—Halloween/Thanksgiving/Christmas craft activities; Winter— Valentines/St. Patrick/Easter activities; Multi-media crafts etc.). 3. Maintain a safe facility, free of hazards for all activities, patrons and employees by conducting daily safety inspections and remitting work orders as necessary to correct unsafe conditions. A comprehensive safety inspection to be conducted on a semi- annual basis. 4. Plan, organize and implement a minimum of two district-wide events in each respective district that is responsive to the respective community's needs and interests (i.e. Hilo District—The Biggest Easter Egg Celebration; Hamakua District— Hamakua Fun Day; etc.). 5. Develop a minimum of six partnerships with other recreation providers as well as community organizations to maximize service and activities to the public (i.e. summer camping program in partnership with the YMCA). 6. Plan, organize and implement a minimum of two Island wide special events. (i.e. keiki triathlon, age group and exponent track meets, winter basketball tournament, etc.). 167 PARKS & RECREATION RECREATION Program Highlights 2nd ANNUAL JIMMY YAGI SUMMER HOOPS BASKETBALL CAMP: The 2nd Annual Jimmy Yagi Summer Hoops Basketball Camp was held on July 21-24, 2014, at the Afook-Chinen Civic Auditorium and Pana'ewa Play Courts. Named in honor of the former University of Hawai`i at Hilo basketball coach who helped guide the Vulcans Hawai`i Basketball School for 37 years, Stanley Costales Waiakea Uka Gym Basketball Clinic for 13 years, and other numerous clinics in Hilo and island wide. This basketball hoops camp was for boys and girls ages 9 to 17 years old. Lead clinician Bill O'Rear, former UHH star and present Hall of Fame inductee with other guest clinicians helped coach the 100 plus participants of the four day basketball hoops camp. 2014 OHANA SHORELINE FISHING TOURNAMENT: Our Ohana Shoreline Fishing Tournament continues to be an outstanding program to bring families of all age groups together doing one of Hawai`i's favorite activity, shoreline fishing. There were more than 550 participants registered for the tournament. The start of the three day tournament was Friday, August 15th, culminating with the weigh-in and awarding of prizes at the Honoka`a Gymnasium on Sunday, August 17th, from 12:00 noon to 1:30 p.m. Donations for the prizes were received from businesses throughout Hawai`i and the mainland, and other prizes were purchased with the registration fees collected. HONOKA`A SKATE PARK OPENING: On August 23, 2014, the Honoka`a Skate Park located next to the Honoka`a Gym was opened with almost 500 persons in attendance. This skate park was made possible with the many community volunteers that helped build the skate park. 34th ANNUAL WINTER BASKETBALL CLASSIC: In partnership with the Hawai`i Isle Police Activities League (HI-PAL) the 34th Annual Winter Basketball Classic was held on December 26-29, 2014, at various East Hawai`i gyms with participating teams from this island and throughout the state. This tournament was open to all boys & girls, ages 6-14 years old, with seven youth team categories, including an eight years & under category. 168 PARKS & RECREATION RECREATION Program Highlights (continued) TRACK& FIELD: The Age Group Track meet was held on February 7, 2015, and the Exponent Track Meet was held on February 21, 2015. Both of these meets were held simultaneously at the Kamehameha High School and Konawaena High School track ovals on both of these dates. The exponent meet which is a little different from the age group meet allows a child with a smaller physical stature of a certain age an opportunity to compete against other participants with similar physical stature. Combined there were over 1,000 youngsters participating in each meet for East and West Hawaii . Medals were given to all 1St—3rd place winners in both the Age Group and Exponent track and field events. 22"d ANNUAL BIGGEST EASTER EGG HUNT: The 22nd Annual Biggest Easter Egg Hunt was held on Friday, April 3, 2015, at the Ho'olulu Complex Wong Stadium with over a thousand people of all ages in attendance. Helping the Hilo District Recreation staff with the success of this annual event were our co-sponsors the Hilo Jaycees, Hilo High and Waiakea High School Key Clubs, Hilo Intermediate and Waiakea Intermediate Builders Clubs, Hawaii County Police and Fire Departments, County Prosecutor's Office, East Hawai`i Kiwanis, and Men of Pa`a. The Easter egg hunt was open to children ages 3-4 years old and 5-12 years old. Inside the thousands of plastic eggs scattered throughout the grassy field were candies or prizes. Keiki Special Events included picture taking with the Easter Bunny, milk drinking and ice cream eating contests, egg fights, keiki I.D. and Easter crafts. 169 PARKS & RECREATION RECREATION Program Measures FY 2014-15 FY 2015-16 FY 2016-17 Program/Events Countywide Countywide Countywide Participants Participants Participants Actual Budget Estimate Instructional Sports Program(Baseball, Softball, Basketball,Floor Hockey,Pickle Ball,Volleyball, 2,636,343 1,988,000 2,200,000 Tennis,Track&Field, Croquette) Arts&Crafts 49,539 33,000 45,000 Organized P&R Sports Games/Clinics(Baseball, Basketball,Volleyball) 1,227,701 900,000 1,000,000 Music and Dance 124,904 85,000 100,000 Drama, Storytelling, Puppetry 28,274 16,000 23,000 Physical Fitness/Aerobic for Tots to Senior Citizens 274,231 205,000 240,000 Outdoor/Nature Activities/Hiking Programs 29,928 25,000 27,000 Special Events* 221,546 148,000 170,000 TOTAL 4,592,466 3,400,000 4,000,000 Persons Utilizing Facilities—Total 4,686,446 3,500,000 4,200,000 Program Expenditures FY 2014-15 FY 2015-16 FY 2016-17 Actual Budget Request Number of Positions 46 47 49 Salaries and Wages 1,927,189.97 2,070,273 2,226,779 Operations 610,048.25 806,915 783,415 Equipment 82,402.05 100 100 Program Total 2,619,640.27 2,877,288 3,010,294 170 PARKS & RECREATION RECREATION Personnel Position Summary FY 2014-15 FY 2015-16 FY 2016-17 Position Title Authorized Authorized Request Clerk II 1 1 1 Clerk III 1 1 1 Recreation Administrator 1 1 1 Recreation Director II 22 22 22 Recreation Director II— 1/2T 1 1 1 Recreation Director IV 4 4 5 Recreation Specialist II 2 2 2 Recreation Technician II 3 4 4 Recreation Technician II— 1/2T 3 3 3 Recreation Technician III 2 2 3 Recreation Technician III—1/2T 3 3 3 Recreation Technician III—2/5T 1 1 1 Recreation Technician III—3/4T 1 1 1 Senior Account Clerk 1 1 1 Total 46 47 49 Program Description The Summer and Inter-Session Program provides for the County of Hawai`i's elementary school children, a five to six week, diversified recreational program, including team sports, games, arts and crafts, drama, music, dance, etc. highlighted with excursions and enrichment activities. Program Objectives 1. Conduct a minimum of 20 Summer Fun programs island-wide. 2. Continue to conduct longer programs hours at majority of the sites. 3. Work in partnership with the Department of Education Child Nutrition Program and vendors with county meal contracts to sponsor free lunch programs for all summer fun sites that qualify and meet the requirements for this program. 4. Supplement the regular Summer Fun program with various enrichment-type programs for those willing to pay the higher fee: • Develop and implement a teen-scene program at the Pu'u'eo Community Center in East Hawai`i, teaching life's skills with emphasis on leadership training. This will run for six weeks from 8 a.m. to 3 p.m.,targeting teens 12— 17 years old. 5. Develop a minimum of two Winter Intersession programs island-wide. 6. Integrate children with disabilities into the summer and inter-session programs wherever possible, through the assistance of the Recreation Specialist II. 171 PARKS & RECREATION SUMMER AND INTER-SESSION PROGRAM Program Highlights WINTER INTERSESSION PROGRAM: During the two week Department of Education Winter Break from December 22, 2014 to January 8, 2015, we had two sites in the Hilo District that offered programs from 8:00 am - 3:00 pm. The two sites that offered the program were the Stanley Costales Waiakea Uka Gym with 70 children and Wainaku Gym with 21 children. The program for the Stanley Costales Waiakea Uka Gym had to be moved to Andrews Gym due to fire damage at the gym. Other sites throughout the island adjusted their work hours to better service the children in their communities instead of having a structured program. SUMMER FUN PROGRAM: The 2015 Summer Fun program was a six week program from June 8 thru July 17, 2015, and offered a variety of fun-filled activities and excursions to beaches, movies, etc. for the children. This year we had a total of 21 sites offering the Summer Fun program island wide with 1,246 children registered. Andrews Gym offered an 8:00 am-5:00 pm program. The Stanley Costales Waiakea Uka Gym program was relocated to the Ho`olulu Complex and offered an 8:00 am - 4:00 pm program. All other sites offered summer programs from 8:00 am - 3:00 pm or 8:00 am - 2:00 pm. A total of 13 Summer Fun sites qualified for the USDA Summer Food Service lunch program with a total of 11,191 lunches served. The lunches were provided by vendor Kona Pacific Public Charter School for West Hawai'i and vendor HCEOC for East Hawai i. 172 PARKS & RECREATION SUMMER AND INTER-SESSION PROGRAM Program Measures FY 2014-15 FY 2015-16 FY 2016-17 Actual Budget Estimate Persons Served—Summer Fun/Intersession 1,397 2,050 1,700 PROJECTED SITES/POTENTIAL ENROLLMENT INCLUDING SUMMER/INTER- SESSION/AFTERNOON PROGRAMS Districts Regular Enrich- Summer Teen Aquatic After- Leader Special Inter- Total Total Summer ment Fun Prog Enrich- noon ship Events Sessions Sites Children Fun Prog Acad ment Prog Camp Sites Prog Hilo 6 2 - 1 - - - - 2 11 715 Puna/Ka`u 5 - - - - - - - - 5 172 Hamakua 3 - - - - - - - - 3 129 , N/S Kona 3 - - - - - - - - 3 201 N/S Kohala 3 - - - - - - - - 3 180 TOTAL 20 2 - I - - - - 2 25 1,397 Program Expenditures FY 2014-15 FY 2015-16 FY 2016-17 Actual Budget Request Salaries and Wages* 175,887.00 242,185 208,098 Operations 210,904.70 300,000 300,000 Program Total 386,791.70 542,185 508,098 * Salaries and Wages for seasonally contracted employees. Personnel Position Summary not available. 173 PARKS & RECREATION HO'OLULU PARK COMPLEX Program Description The Ho`olulu Complex assures the safe, sanitary, and efficient use of all facilities at the Ho`olulu Complex (Dr. Francis F. C. Wong Stadium, Afook-Chinen Civic Auditorium, Edith Kanaka'ole Multi-Purpose Stadium, Walter Victor Baseball Complex, Aunty Sally Kaleohano's Luau Hale, Butler Building and Hilo Drag Strip). Maximizing the use of all facilities by servicing everyone in an equitable and fair manner, and through careful scheduling and accommodating of: 1. Public requests for private parties and sports activities. 2. Professional or non-profit agencies that promote East Hawai`i or island-wide events. 3. School activities and sporting events. 4. Agencies that promote activities for statewide, national or international participants. 5. County and department functions. Program Objectives 1. Provide clean, safe and well-maintained facilities: a. Close each facility once per year for general clean up and minor repairs. b. Pressure-wash each facility semi-annually. c. Check on safety hazards daily. d. Clean and sanitize facilities before and after events. e. Work with Safety Committee to have courtesy safety inspection annually. 2. Provide a well-manicured playing surface at all ballfields (Wong Stadium and Walter Victor Baseball Complex): a. Mow lawn weekly, weather permitting. b. Close each ballfield at least one week annually for field renovations. c. Fertilize ballfields annually. 3. Provide training for staff: a. Conduct safety talks on different topics every month. b. Retrain employees on equipment use semi-annually. c. Have supervisors conduct equipment maintenance training and have equipment maintained weekly. d. Provide refresher course on Material Safety Data Sheet annually. 174 PARKS & RECREATION HO'OLULU PARK COMPLEX Program Objectives (continued) 4. Enforce rules and educate sponsors: a. Comply with Federal ADA, State OSHA, County, Department and Complex rules and regulations. b. Revise rules annually. c. Distribute rules with all applications. 5. Work with Hilo Jaycees, Intake Service, schools and community groups for improvements to the Ho`olulu Complex: a. Complete one major improvement project. b. Do beautification/landscaping project for each facility annually. 6. Maximize use of all facilities within the Ho`olulu Complex by accommodating an estimated 2,400 activities annually. Program Highlights The following were the major events held at the Ho`olulu Complex: • State Karate Tournament, July 12, 2014 • Hilo Slack Key Festival, July 13, 2014 • American Cancer Society-Relay for Life, July 19-20, 2014 • 2' Annual Jimmy Yagi Basketball Camp, July 21-24, 2014 • Tahiti Fete, July 26-27, 2014 • Plant Shows: August 1-3, 2014, September 5-6, 2014, February 27-28, 2015 • BIIF Football, Basketball, Softball, Volleyball and Baseball Games and Playoffs, August 2014-April 2015 • SOJA Concert, August 22, 2014 • 65th Annual Hawaii County Fair, September 18-21, 2014 • Dog Shows: October 4-5, 2014, Dec. 6-7, 2014 • Merrie Monarch Keiki Hula Festival,November 1, 2014 • Pop Warner Football League Playoffs, November 1, 2014 • Conventions: November 1-2, 2014, April 25-26, 2015, May 23-25, 2015 • Paradise Roller Girls Roller Derby Events: November 15, 2014, March 7, 2015, May 16, 2015 • Craft Fairs: November 21-22, 2014, November 28-29, 2014, December 5-6, 2014 • AJA Memorial Baseball Season, December 7, 2014-March 15, 2015 • Car Shows: December 21, 2014, May 7-8, 2015 175 PARKS & RECREATION HO'OLULU PARK COMPLEX Program Highlights (continued) • HI-PAL Winter Basketball Classic, December 26-29, 2014 • Hilo Minibig Indoor Soccer Tournament, February 6-8, 2015 • UHH Men and Women's Basketball Season Games, February 7—April 30, 2015 • World Assoc. of Benchers & Dead Lifters Competition, February 15, 2015 • Youth Volleyball Tournaments: March 9-14, 2015, March 16-21, 2015, April 22- 25, 2015 • Haili Invitational Tournament, March 23-28, 2015 • 52"Annual Merrie Monarch Festival, April 5-11, 2015 • Boy Scouts Makahiki, April 18, 2015 • High School and HCC/UHH Commencements, May 15-31, 2015 • P&R Summer Fun Program (Waiakea-Uka Gym), June 8—July 17, 2015 • Pageants: June 20, 2015, June 27, 2015 • State PONY Bronco and Mustang Baseball Tournaments, June 26-30, 2015 The Ho`olulu Complex accommodated many more activities and events on a daily basis and was heavily used on weekends. 176 PARKS & RECREATION HO'OLULU PARK COMPLEX Program Measures FY 2014-15 FY 2015-16 FY 2016-17 Actual Budget Estimate Persons Served—Aggregate Total 687,580 688,000 750,000 Activities Accommodated: 3,911 4,200 4,000 Afook-Chinen Auditorium&Butler Building: Revenue Making 139 200 140 No Revenues 220 70 100 Kanakaole Multi-Purpose Stadium: Revenue Making 1,418 1,520 1,420 No Revenues 106 125 110 Wong&Victor Stadiums: Revenue Making 266 310 320 No Revenues 1,208 1,300 1,200 Seven Seas Luau House: Revenue Making 121 240 150 No Revenues 317 270 290 Hilo Drag Strip Revenue Making 60 35 60 No Revenues 56 130 50 Program Expenditures FY 2014-15 FY 2015-16 FY 2016-17 Actual Budget Request Number of Positions 17 17 17 Salaries and Wages 576,655.74 656,623 653,768 Operations 356,650.26 380,790 380,390 Equipment 58,002.08 2,200 100 Program Total 991,308.08 1,039,613 1,034,258 Personnel Position Summary FY 2014-15 FY 2015-16 FY 2016-17 Position Title Authorized Authorized Request Account Clerk 1 1 1 Building Maintenance Worker 1 1 1 Facilities Maintenance and Service Worker I 10 10 10 Facilities Maintenance and Service Worker II 3 3 3 Ho`olulu Complex Maintenance Supervisor 1 1 1 Recreation Specialist II 1 1 1 Total 17 17 17 177 PARKS & RECREATION AQUATICS Program Description The Aquatics Section develops and initiates water safety operations and programs utilizing training and education of all Aquatic staff. Aquatics promotes water safety to the public by conducting American Red Cross classes in Swimming, Lifeguarding, CPR, AED, First Aid and Basic Water Rescue. It conducts swim competitions for beginners (Novice program) and advanced (open water competitions) swimmers. Aquatics maintains safety services and initiates preventative actions, progressively implementing advanced safety equipment and strategies to meet our goals and act as a resource and consultant on matters relating to water safety on the Island of Hawai`i. Program Objectives 1. Provide services at our nine pool facilities with at least two lifeguards on duty daily at Kona Community Aquatics Center (KCAC), Pahoa Pool, and Sparky Kawamoto Swim Stadium. Honoka`a, Laupahoehoe, Kohala, Pahala and Konawaena will have at least one lifeguard on duty seven days a week. NAS pool will have at least one swim instructor/lifeguard on duty Monday through Friday. 2. Maintain safe and clean facilities, free of hazards for all activities, patrons and employees by maintaining acceptable pool chemical levels, conducting daily safety inspections and remitting work orders as necessary to correct unsafe conditions. A comprehensive safety inspection to be conducted on a semi-annual basis. 3. Offer recreational and lap swimming for approximately 850,000 patrons. Offer Learn to Swim and other water related courses to approximately 3,000 patrons and at least eight weeks of Learn to Swim lessons in the summer at all pools. 4. Develop and distribute a quarterly brochure of County of Hawaii pool facilities highlighting recreational and adult lap swimming hours as well as water aerobics, swim lessons, special events, activities and programs. 5. Conduct one American Red Cross Lifeguarding/First Aid/CPR/AED class at each of our nine pool facilities during the fiscal year. 6. Plan, promote and coordinate five Novice Swim meets serving approximately 350 participants during the August through October 2016 season. 7. Sponsor one open water swim competition. 8. Promote workplace safety for all staff by providing personal protective equipment and safety training on an ongoing basis. 9. Conduct American Red Cross blood borne pathogens training on an annual basis in January or February for the entire division. 10. Develop at least two partnerships with swimming clubs to encourage competitive swimming throughout the island.. 178 PARKS & RECREATION AQUATICS Program Objectives (continued) 11. Reduce utility costs at all facilities by implementing green technologies and proactive practices. 12. Reduce chemical costs at all facilities by prudent work practices, education and technologies. Program Highlights LEARN TO SWIM (LTS) The Aquatics section held four sessions of Learn to Swim (LTS) at eight pools around the island during 2014-2015. Session C was from June 30-July 11, 2014, Session D from July 14-25, 2014, Session A from June 8-19, 2015, and Session B from June 22-July 2, 2015. There were a total of 416 participants for Sessions C & D and 564 participants for Sessions A & B. NOVICE SWIM SEASON The novice swim season started on August 30, 2014, with the first swim meet at the Kohala pool followed by meets at Laupahoehoe Pool on September 13, 2014, Konawaena Pool on September 27, 2014 and Kawamoto Pool on October 11, 2014. The Novice Swim Championships were held at KCAC Pool on October 25, 2014. GET THE DRIFT & BAG IT Get the Drift & Bag It campaign started in September and ran through October, 2014. Aquatics Recreation Specialist Terry Miura sent out information and signup flyers to groups and schools. Once the groups and sites were identified, she prepared the trash bags, gloves, data cards and clean-up information for them. A total of 697 volunteers picked up over 3,888 pounds of marine debris at various sites around Hawai`i island. 179 PARKS & RECREATION AQUATICS Program Measures FY 2014-15 FY 2015-16 FY 2016-17 Actual Budget Estimate Swimming Pools 9 9 9 Persons Served at Pools 848,545 850,000 850,000 Novice Meets/Participants 5/353 5/400 5/400 Learn to Swim(participants) 1,119 2,000 1,500 Classes at Richardson Ocean Park(participants) 1,527 2,700 0 Classes Provided by Aquatics Division 0 0 2,000 Pool Attendance Location Total Count Total Count Total Count 2012-13 2013-14 2014-15 Honoka`a 29,170 22,823 20,738 Kawamoto 147,149 186,226 210,177 Kohala 41,953 32,687 41,257 Konawaena 46,446 49,246 48,181 Laupahoehoe 38,860 40,974 42,704 NAS * 61,798 55,238 46,274 Pahala 21,862 15,754 18,496 Pahoa 69,684 136,241 152,828 Kona Community Aquatic Center 307,764 306,372 267,890 Total 764,686 845,561 848,545 *Pool closed on weekends Program Expenditures FY 2014-15 FY 2015-16 FY 2016-17 Actual Budget Request Number of Positions 52 51 51 Salaries and Wages 1,356,474.26 1,418,539 1,448,894 Operations 898,167.14 1,040,477 1,040,477 Equipment 9,165.26 8,200 6,700 Program Total 2,263,806.66 2,467,216 2,496,071 180 PARKS & RECREATION AQUATICS Personnel Position Summary FY 2014-15 FY 2015-16 FY 2016-17 Position Title Authorized Authorized Request Account Clerk 1 1 1 Aquatic Pool Manager 1 - - Pool Lifeguard 12 13 13 Pool Lifeguard 1/2T 4 4 4 Pool Lifeguard 1/2T Temp 6 6 6 Pool Lifeguard 3/5T 5 5 5 Recreation Specialist I 1 1 1 Senior Pool Lifeguard 9 9 9 Swimming Instructor 1 - - Swimming Instructor 1/2T Temp 3 3 3 Swimming Instructor Temp 3 3 3 Swimming Pool Custodian 3 3 3 Swimming Pool Custodian 1/2T 3 3 3 Total 52 51 51 181 PARKS & RECREATION CULTURE & EDUCATION Program Description The Culture & Community Arts Section promotes, perpetuates and encourages activities and programs in culture, art, history and the humanities. Program Objectives 1. Provide 97 workshops and classroom instructions in various disciplines, music, dance, drama, arts, crafts, and natural sciences at established sites Countywide. 2. Develop and conduct at least one Cultural/Community event per quarter to preserve ethnic traditions and heritage, encourage craftsmanship and cottage industry. 3. Market programs by securing community involvement and financial support through six partnerships/sponsorships. 4. Advertise and promote the Cultural & Educations programs and activities through our quarterly "Arts Visions"newsletter and media such as radio, television, periodicals and newspapers. Program Highlights 1. Fourth of July Fest—Blast 2014 2. Hamakua Plantation Days 2014 3. 2014 Queen Lili`uokalani Festival 4. Family Fun Fest 2014 5. Hilo World Peace Festival 2014 6. Merrie Monarch Keiki Hula Competition 7. Moku 0 Keawe International Hula Festival 8. Christmas Wreath Exhibition at Aupuni Center 9. "The Magic of the Season 2014" 10. 2014 Waimea Cherry Blossom Heritage Festival 182 PARKS & RECREATION CULTURE & EDUCATION Program Measures FY 2014-15 FY 2015-16 FY 2016-17 Actual Budget Estimate Classes/Workshops(Countywide) 146 97 97 East Hawai`i 132 55 55 West Hawai`i 13 42 42 Participants in Classes/Workshops(Countywide) 1,290 1,400 1,400 East Hawai`i 1,147 810 810 West Hawai`i 143 590 590 Total Participants Served Countywide 70,250 16,000 60,000 East Hawaii 45,188 9,700 40,000 West Hawaii 25,062 6,300 20,000 Number of FParades/Performances 10 8 8 Program Expenditures FY 2014-15 FY 2015-16 FY 2016-17 Actual Budget Request Number of Positions 3 3 3 Salaries and Wages 193,950.65 201,952 225,737 Operations 68,023.08 89,315 89,315 Equipment - 50 50 Program Total 261,973.73 291,317 315,102 Personnel Position Summary FY 2014-15 FY 2015-16 FY 2016-17 Position Title Authorized Authorized Request Culture and Education Administrator 1 1 1 Culture and Education Technician 1 1 1 Recreation Specialist I 1 1 1 Total 3 3 3 183 PARKS & RECREATION ELDERLY ACTIVITIES Program Description EAD Administration The Elderly Activities Division's (EAD)Administration oversees six programs: RSVP, Coordinated Services, Senior Employment,Nutrition, Recreation and Special Programs. The Division provides comprehensive and coordinated services for older individuals, which promote maximum independence, optimum health, personal dignity and self- enrichment. EAD staff offers older adults 55 years and older many educational and recreational choices, various opportunities and services to enhance their quality of life, such as employment, volunteer opportunities, transportation, escort, information and assistance, in-home services (chore, personal care), recreational activities, congregate meals and home-delivered meals and island-wide, statewide, national and international activities (Kupuna Hula, bowling, softball, health fair, etc.). EAD Recreation The Elderly Recreation Services (ERS)provides comprehensive recreational, educational, health related and leisure activities for older adults 55 years and older, which promote maximum independence, optimum health, personal dignity and self-enrichment. ERS staff provide and promote active and passive recreational, cultural, leisure opportunities, special interest programs, island-wide, statewide events which help to maintain independence, quality of life and dignity to older adults. Services are provided by four program directors to provide recreational services at 25 senior centers (island- wide), including district wide activities and recreational, educational, and health-related classes. EAD Special Programs The Special Programs branch provides individuals 55 years and older with a variety of special events such as recreational, sports (golf, softball), health (Wellness Fair), leisure time, performing arts (Kupuna Hula), and other support services countywide, as well as senior participating in state/national/international events. 184 PARKS & RECREATION ELDERLY ACTIVITIES Program Objectives EAD Administration 1. The division will provide and/or facilitate a wide array of services and opportunities and evaluate the quality of services provided by coordinating a service delivery system that addresses the needs and interests of older adults. This would be done by providing comprehensive and coordinated services, represented by the division's six major programs, for over 9,909 seniors annually and conducting an annual evaluation on each program. 2. The division will pursue the help from persons and groups to improve and maintain P&R facilities and enhance programs/services/activities by maintaining the EAD Advisory Council made up of representatives from the 25 senior citizen clubs, 15 nutrition sites and the RSVP Advisory Council by conducting at least one general meeting in January and six district meetings in July of each fiscal year servicing 40 presidents/chairpersons island-wide. 3. The division will provide regular facilities and safety inspections and training for staff by maintaining an EAD Safety Committee with at least one representative of each program meeting quarterly to enforce safety procedures, improve unsafe conditions affecting staff and seniors and give feedback to the department safety committee, as needed. Additionally,they will conduct a safety on-site evaluation semi-annually (January and July) of 32 senior center facilities and conduct safety evaluations/training for 50 EAD staff. 4. In order to keep the public informed of its activities the division will: • Produce at least one "Video Highlights" of the division's activities annually. • Maintain the division's Kupuna News magazine by providing information on all EAD program activities and printing at least 3,300 copies for distribution to over 200 organizations three times annually. 185 PARKS & RECREATION ELDERLY ACTIVITIES Program Objectives (continued) EAD Recreation 1. Provide and promote active and passive recreational, cultural and leisure opportunities to 2,500 unduplicated individuals 55 years and older at 25 senior centers island-wide. 2. Serve 2,000 older adults in recreational, educational, health-related and cultural classes at 25 senior centers. 3. Provide at least ten district wide activities for a total of 1,500 older adults in Puna/Ka`u,North and South Hilo,North and South Kona,North and South Kohala, and Hamakua. EAD Special Program 1. Provide at least five countywide/state/national/international events for 1,850 older adults. 2. Serve a total of 750 older adults in at least three county-wide special events and serve 800 older adults in one statewide event. 3. Provide one cultural event for 300 older individuals on a county/state/international level that will attract a total of 1,200 attendees. Program Highlights • Three RSVP recognition luncheons in Hilo and Kona honoring over 1,132 volunteers, logging 99,534 hours island-wide along with the 124 volunteer stations. • Hawai`i State Senior Karaoke Revue with 235 people and 43 singers attended/participated at the Aunty Sally's Luau Hale in Hilo. • The Big Island Senior Golf Tournament, sponsored by Big Island Candies, with 143 golfers participated. • Big Island Senior Stars Talent Show showcased talented seniors from around the island, with 220 seniors in attendance. • Scheduled a wide variety of classes (educational, recreational, cultural and health) island-wide for over 3,327 seniors yearly. • CSE staff completed 3,250 referrals for seniors who needed services/benefits such as, supplemental security income, Medicare, Medicaid, tax assistance, food stamps, transportation, etc. • CSE staff provided 5,755 chore service hours to the qualified seniors. 186 PARKS & RECREATION ELDERLY ACTIVITIES Program Highlights (continued) • Arranged seven EAD Senior Advisory Council meetings in January & July for 40 club presidents and representatives along with EAD staff to discuss senior activities/services/concerns. • 60 individuals with disabilities under 60 years were provided transportation services island-wide and accomplished 1,518 trips. • Scheduled the 2015 Kupuna Softball League games and County tournaments with over 463 players and 25 teams participating. Teams also participated in the 39th Annual State Tournament in Maui and the Mayors Cup in Kailua-Kona with 441 players. • Coordinated the 32" Annual Kupuna Hula Festival which involved a total of 23 halaus, 607 performers and a crowd of over 1,200 during the two-day event in Kona at the Sheraton Kona Resort & Spa at Keauhou Bay, September 10 - 11, 2014. • The FHB Primetime Wellness Fair was held on October 24, 2014 at the Aunty Edith Kanakaole Tennis Stadium that offered 55 health information and services with 627 in attendance. • The RSVP program supported four successful Blood Bank Community Drives; two in East Hawai`i and two in West Hawaii. • Elderly Recreation Program's 11 district events serving 1,545 seniors • Fresh Produce Distribution Project served over 1,600 qualified seniors island-wide at over 20 sites. • Coordinated the 2014 Instructor/Volunteer Appreciation Christmas Luncheon with over 227 seniors in attendance at Aunty Sally's to honor the instructors and volunteers at Kamana, Kea'au and Pomaikai Senior Center. • Two EAD Program Directors and the EAD Account Clerk retired this year. • The issuance of 1,620 senior identification cards. • Provided 1,155 seniors transportation services by the CSE staff and completing 36,780 trips • Coordinated the Big Island Senior Stars Talent Show was held on May 6, 2015 in Hilo with 220 seniors in attendance. • During the period of February—April, CSE staff assisted over 800 seniors with transportation and/or scheduled seniors for free Senior Tax Assistance. • EAD instrumental in East Hawaii being awarded the Blue Zone Project—one of three counties in the state to be selected for this national movement. • Continuing with partnership with the Veterans' Administration pilot program in Kohala providing medical and psychology screening. 187 PARKS & RECREATION ELDERLY ACTIVITIES Program Measures FY 2014-15 FY 2015-16 FY 2016-17 Actual Budget Estimate Unduplicated Number of Older Adults Serviced: RSVP 1,132 1,120 1,120 Coordinated Services 4,678 3,500 3,500 Nutrition 944 900 900 Senior Employment 39 39 39 Elderly Recreation 4,872 2,500 2,500 Special Programs 2,281 1,850 1,850 EAD Recreation FY 2014-15 FY 2015-16 FY 2016-17 Actual Budget Estimate No.of Senior Centers 25 25 25 No. of Unduplicated Elderly at Senior Ctrs(Classes) 3,188 2,500 2,500 EAD Special Programs FY 2014-15 FY 2015-16 FY 2016-17 Actual Budget Estimate Total Number of Participants Served: 2,281 1,850 1,850 Total Number of Events: 6 5 5 County-wide Events: Number of Events: 3 3 3 Number of Participants: 1,233 750 750 Big Island Senior Golf Tournament 143 100 100 Hawaii Kupuna Softball League&Tournament 463 350 350 West Hawaii Wellness Fair 627 300 300 Senior Olympics 0 0 0 State/National/International Events: Number of Events: 3 2 2 Number of Participants: 1,048 1,100 1,100 State Senior Softball Tournament 441 800 800 Hawai`i Kupuna Hula Festival 607 300 300 (#of Performers) Hawai`i Kupuna Hula Festival 1,200 1,200 1,200 (#of Attendees—2 nights) 188 PARKS & RECREATION ELDERLY ACTIVITIES Program Expenditures FY 2014-15 FY 2015-16 FY 2016-17 Actual Budget Request Number of Positions 11 11 1 I Salaries and Wages 326,457.46 336,352 368,999 Operations 194,306.83 239,065 251,355 Equipment 1,974.15 17,555 4,665 Program Total 522,738.44 592,972 625,019 Personnel Position Summary FY 2014-15 FY 2015-16 FY 2016-17 Position Title Authorized Authorized Request Account Clerk 1 1 1 Elderly Activities Operations Director 1 1 1 Program Director II(Older Adults) 3 3 3 Program Director III(Older Adults) 1 1 1 Program Director IV(Older Adults) 1 1 1 Recreation Aid 1 1 1 Recreation Technician II 2 2 2 Student Helper I 1 1 1 Total 11 11 11 189 PARKS & RECREATION PANA'EWA RECREATIONAL COMPLEX Program Description The Pana`ewa Recreational Complex is comprised of two facilities. Pana`ewa Rainforest Zoo and Gardens and Pana`ewa Equestrian Center together provide varied recreational opportunities that are open to the public. Pana`ewa Rainforest Zoo The Pana`ewa Rainforest Zoo and Gardens is the only natural rainforest zoo in the United States. This provides the unique opportunity to exhibit various species in a natural rainforest environment. An abundance of flora enhances the animal experience and transforms the zoo into a diverse botanical park. Pana`ewa Rainforest Zoo and Gardens provides a welcome form of alternate recreation and education for all ages to enjoy. The zoo is open to the public every day from 9:00 a.m. to 4:00 p.m., 7 days a week and is only closed on Christmas and New Year's Day. There is currently no admission charge. Modern zoos strive to provide and promote a theme of conservation through education and recreational activities. Conservation of world wildlife and rainforests will affect many future generations. Continuing education and awareness is vital for preserving our natural resources for the future, and the zoo affords the perfect opportunity to combine this education through enhanced recreation. Our program is achieved by meeting Federal USDA Animal Welfare Act regulatory standards and requirements to maintain Federal licensure, and acquisition of State and Federal permits necessary to import, transport and house restricted animals. Volunteers and community involvement is vital to the program's success and future expansion. Friends of the Pana`ewa Zoo (FOZ) is the 501c3 not for profit volunteer organization which provides financial support for both projects and supplemental animal care. FOZ is in integral part of the zoo. They maintain a zoo website and Facebook page that provides news and public information to increase visitor awareness Equestrian Center The Equestrian Center is located adjacent to the zoo and has the capacity to house 64 horses. Horse stalls are rented to the public for a nominal cost and the arena is rented for appropriate events. 190 PARKS & RECREATION PANA'EWA RECREATIONAL COMPLEX Program Description (continued) The Pana`ewa Equestrian Center was developed and is maintained for a wide variety of equestrian related facilities, which include a 5/8 mile race track, rodeo arena, wash racks, and 64 rental stalls with attached paddocks. The center is open for public use seven days a week. Program Objectives 1. Focus on a natural rainforest theme by acquiring a minimum of one new rainforest animal annually. 2. Successfully breed at least one animal species for exhibit or to trade with other facilities. 3. Work with Friends of the Zoo (FOZ)to host at least two events to promote the zoo and increase the number of visitors. 4. Work with community groups to help facilitate five major volunteer projects to maintain and improve the Zoo and/or Equestrian Center. 5. Seek funding to reinstate the Zoo Information/Education Specialist and the zoo educational program. 6. Provide a venue for annual recreational equestrian events at the Pana`ewa Equestrian Center: a. host three rodeo events annually; b. host three dressage events annually. Program Highlights • Annual attendance at the Zoo from July 1, 2014 to June 30, 2015 was 214,249. This is slightly less than last fiscal year's attendance of 220,323. The Pana`ewa Rainforest Zoo & Gardens continues to be one of the most popular visitor attractions on our island. • January 9, 2015 was an exciting day for our zoo staff Keevin Minami, Vertebrate Specialist with the Dept of Agriculture Plant Quarantine Branch arrived at the zoo with a seven foot long Boa Constrictor that will remain on loan at our zoo for public exhibit. It is the first time a snake has ever been on public display on Hawai`i Island. The snake is now almost nine feet in length and has shed out of its skin four times in six months. • The birth of a new baby Sloth was an unexpected surprise and both mother and baby are doing well. Another new addition came with the successful hatching and rearing of a Sacred Ibis chick 191 PARKS & RECREATION PANA'EWA RECREATIONAL COMPLEX Program Measures FY 2014-15 FY 2015-16 FY 2016-17 Actual Budget Estimate Attendance 214,249 250,000 220,000 Acres Maintained 57 57 57 Equestrian Center—Stalls 64 64 64 Equestrian Center—Rodeos, Shows,Clinics&Races 6 6 6 Community&Volunteer Projects Completed 5 5 5 New animals acquired 10 2 2 Educational presentations(field trips,school visits,etc) 0 0 0 Species(Current Actual Count as of June 2015) 84 90 86 Birds 31 Primates 7 Mammals 17 Amphibians 5 Reptiles 24 Program Expenditures FY 2014-15 FY 2015-16 FY 2016-17 Actual Budget Request Number of Positions 11 11 11 Salaries and Wages 456,910.75 487,602 515,358 Operations 237,692.99 265,206 265,206 Equipment 12,495.86 6,500 6,500 Program Total 707,099.60 759,308 787,064 Personnel Position Summary FY 2014-15 FY 2015-16 FY 2016-17 Position Title Authorized Authorized Request Building and Grounds Utility Worker 1 1 1 Nursery Worker I 1 1 1 Pana`ewa Recreation Complex Manager 1 1 - Pana`ewa Recreation Complex Administrator - - 1 Pana`ewa Recreation Complex Supervisor 1 1 1 Zoo Animal Keeper II 6 6 6 Zoo Information/Education Specialist I 1 1 1 Total 11 11 11 192 PLANNING PLANNING DEPARTMENT SUMMARY Mission Statement To foster an improved quality of life for the Island of Hawai`i's communities through responsible and progressive planning. Department Goals 1. Long-Range Planning. To develop a long-range vision and plan that protects and enhances our island's assets, meets our community needs, while fostering a diverse, vibrant and sustainable economy; 2. Regulatory System. To develop and administer a land use management system that is based on clear and objective standards and efficient process; 3. Public Participation/Information. To develop effective methods to seek community and interagency input that encourages broad-based participation in planning and regulatory decision making; 4. Organizational Capacity. To strive for competence, sensitivity, and responsiveness in the delivery of planning services to the people and other agencies of the County. Funding Source and Position Count General Fund $ 3,470,878 General Fund 52 Grant Revenue $ 390,902 Grant Revenue/Other 6 Other $ 40,000 Total Budget: $ 3,901,780 Total Number of Positions 58 193 PLANNING PLANNING Program Description The Planning Department carries out its responsibilities through its offices in East and West Hawai`i. The department administers and staffs several boards/commissions/committees which have jurisdiction over various land use and related permits or designations. They are: 1. Hawai`i County Windward Planning Commission 2. Hawai`i County Leeward Planning Commission 3. Cultural Resource Commission 4. Board of Appeals 5. Puna Community Development Program Action Committee 6. Pahoa Village Plan Subcommittee of Puna CDP 7. Mt. View Village Plan Subcommittee of Puna CDP 8. Volcano Village Plan Subcommittee of Puna CDP 9. Hawaiian Paradise Park Subcommittee of Puna Master Plan 10. Kona Community Development Program Action Committee 11. Kailua Village Design Commission 12. Ka'u Community Development Program Steering Committee 13. South Kohala Community Development Program Action Committee 14. North Kohala Community Development Program Action Committee 15. Hamakua Community Development Program Steering Committee 16. Arborist Advisory Committee 17. Envision Downtown Hilo Plan The Planning Director serves as the chief planning officer of the County and the technical advisor to the Mayor, Planning Commissions and Council on all planning and related matters. These include: prepares and implements the general plan and amendments; prepares and implements the community development plans; prepares proposed zoning and subdivision ordinances and any amendments and modifications; reviews and prioritizes proposed capital improvements; administers the subdivision and zoning ordinances and related regulations; approves proposed subdivision plans; approves variances as provided by law; and receives, processes and recommends to the Planning Commission appropriate action regarding rezoning applications, land use boundary amendments, special permits, use permits, special management area permits and other similar requests. 194 PLANNING PLANNING Program Objectives Administrative Permits 1- Public Assistance and Information: Identify solutions to streamline and improve customer service at the counter and responding to inquiries. Work with other agencies to team review residential and non-residential building permits in a timely and thorough manner. Create opportunities to increase communication and collaboration among Hilo and Kona zoning clerks to develop standards for providing consistent public service. 2-Permits and Subdivision: Review administrative permits decision templates (Plan Approval, Variances, PUDs, Farm Dwellings, Ohana, De Minimis,Non-significant Zoning, Home Occupations) for improving form, content, and writing style. Work cooperatively and collaboratively with other County Departments government agencies in the permit and subdivision review process. 3- Tax Mapping and Street Addressing: Develop a Hawaiian street name inventory and database. Identify strategies to help streamline the preparation of finished tax maps. 4- Complaints Investigation: Work cooperatively and collaboratively with other Planning Divisions and government agencies in resolving complaints. Assess topics within current codes, rules, and regulations that need further clarification, interpretation, or revisions. Develop methods for managing, tracking, and streamlining record keeping and monthly reporting of complaints. 5- Staff and Organizational Development: Identify training needs for building leadership and strengthening skills to improve customer service, work product standards, and meeting deadlines. Create and compile an Administrative Permits Manual of Operations (MOP)to assist staff in understanding the responsibilities of the Administrative Permits Division. Prioritize concerns and identify tasks that lead to resolution of outstanding and controversial issues. Utilize interns and senior employees to assist in initiating first steps for projects that are deferred due to lack of funding or staff. Administrative Services 1-Records Management: Conversion of departmental files from physical to electronic format facilitating easier and accurate access for the public; which will reduce expenditures in supplies and staff man-hours. 195 PLANNING PLANNING Program Objectives (continued) 2-Personnel: Continue to evaluate department structure and organization to help increase planning and regulatory functions; Seek training opportunities without impacting the budget with emphasis on customer service skills; Work towards inter-divisional cross-training of staff. 3-Funding: Track and provide additional or expanded fiscal expenditure reports to be used as managerial tools in the management of fiscal budget, Geothermal funding, and CZM funding; Work with managers to seek other sources of revenue. Long Range 1-Coastal Zone Management (CZM): Review all public access inquiries, environmental assessments, and environmental impact statements. Maintain the public access geodatabase, enforce shoreline setbacks, and manage public access easements. Manage the CZM contract and produce the CZM semi-annual and annual reports; and continue drafting a new or amended Planning Department rule for shoreline setbacks. Process all Special Management Area(SMA) Assessments within the specified 35-day requirement. Attend all State Office of Planning's CZM County Directors' meetings, Ocean Resources Management Plan policy and working group meetings and subcommittee meetings as budgetary constraints will allow. Review and analyze the county's SMA boundaries and rules for possible amendments as needed. 2-Regional and Community Planning: General Plan (GP): Draft and facilitate GP amendments as needed. Community Development Plans (CDP): Continue producing the Hamakua CDP and the Ka'u CDP, and continue with implementation of all other CDP's. Village Plans: Assist communities to develop and implement town or village plans as needed. Continue to work with other County departments, outside agencies, and the public on various long range planning needs. 3-Administrative Programs: Produce annual reports and/or facilitate the management of: Capital Improvement Program Budget Package; Professional Services; Zoning Code and Subdivision Code Amendments (as needed); Planning Department and Board of Appeals rule amendments (as needed); and review and comment on State legislation (as needed). Complete and submit for Council approval, the County of Hawai`i General Plan. 196 PLANNING PLANNING Program Objectives (continued) 4-Other Planning Programs: Staff and support: Board of Appeals; CDP Action and Steering Committees; ORMP Policy and Working Group Committees; Green Team; DOT Pedestrian Plan Technical Advisory committee (TAC); DOT Bike Plan TAC; DOT Regional Long Range Transportation Plan TAC; DOT Sub-Statewide Transportation Advisory Committee; and DOT Urban Boundary and Functional Classification TAC. Planning 1- Boards & Commissions: Create or amend Rules of Practice and Procedures, as appropriate, to define and/or refine processes and requirements to better address the legal, technical, functional and financial obligations of our various boards and commissions to ensure a fair, balanced and more effective approach in the processing of requests or applications. Review processes to structure submittals before a board or commission to ensure adequacy of information that facilitates review by the Planning Department, affected agencies, and the public. 2-Administration: Continue to explore methods of providing improved management and enforcement of land use permits and ordinances, including improved coordination between the various divisions within the Planning Department and affected agencies, to ensure that the requirements of these permits and ordinances are implemented in a timely, complete and effective manner. Seek opportunities for cross-training of support staff between the various boards and commissions to provide broader support functions. West Hawaii 1-Permit/Application Processing: Process applications and refine workflow to increase efficiency. 2-Code Compliance: Investigate complaints and alleged violations submitted by the public. 3-Regional Planning Programs: Community Development Plans (CDP)—Administers and staffs action committees for the North Kohala CDP, South Kohala CDP and Kona CDP. Administer and staff Kona CDP Design Center for review of proposed Master Plan developments. Continue to work with other County departments, outside agencies and the public on planning efforts for North Kohala, South Kohala and Kona. 5-Other Planning Programs: Staff and support Kailua Village Design Commission. 197 PLANNING PLANNING Program Highlights • Improved presentation dynamics at both Planning Commission meetings to better convey information to the Commission, its support staff, and the general public. These include the use of PowerPoint presentations, videos, geographic information overlay on aerial photos, and point-of-reference photos to give a sense of what is on the ground and where a project site is located and its relevancy to the surrounding environment and community. More information provided to our Commissioners leads to better and more-informed decisions. 198 PLANNING PLANNING Program Measures FY 2014-15 FY 2015-16 FY 2016-17 Actual Budget Estimate PERMITS Building Permits 3,689 4,000 4,800 Letters/Memos Answered 16,564 20,900 21,000 Ohana Permits 7 14 10 Plan Approval Reviewed 101 88 75 AGREEMENTS Farm Dwelling Agreements 13 21 19 Subdivision—New Applications 194 120 125 Consolidation—New Applications 52 42 45 APPLICATIONS PROCESSED General Plan Amendment 1 5 5 Change of Zone 14 20 20 Special Permits 14 27 30 Use Permits 2 17 20 Special Management Area Major Permits 4 12 15 State Land Use Boundary Amendments(<15 3 10 10 acres) State Land Use Boundary Amendments(>15 3 5 5 acres) Shoreline Setback Variance 2 3 3 Other Misc.Applications(amendments,city- 32 26 25 initiated) Administrative Variance 107 90 100 Planned Unit Development(PUD) 9 5 5 Non-significant Zoning Change 3 3 5 SMA MINOR PERMIT 50 50 SMA Assessment 149 230 200 Appeals Processed 20 20 Boards/Commission/Committee Meetings * 156 156 204 Contested Case Hearings—PC 3 5 5 Contested Case Hearings—BOA 11 12 12 ENFORCEMENT Complaints 225 200 CADASTRAL MAPPING New/Updated plat maps 347 200 200 plat maps in CADD(206 out of 2,365) 8% 9% 9% %plat maps scanned 100% 100% 100% Copies of Tax Maps Requested 1,547 800 800 *Consolidation of all Boards,Commissions,CDP Action Committees, and Design Review Committees 199 PLANNING PLANNING Program Measures (continued) The Department's regulatory functions can be measured in terms of volume and responsiveness. The previous table provides an indication of volume, which should be considered relative to the number of personnel. The Zoning Code, Subdivision Code, Planning Commission Rules, and Planning Department Rules prescribe time limits in which the department is required to address the majority of the aforementioned applications and permits. Responsiveness measures are not available until an improved permit tracking system is implemented. Further effort would need to invest in the current tracking system to generate performance reports that reflect categories of regulatory functions and parameters such as length of time for processing. Program Expenditures FY 2014-15 FY 2015-16 FY 2016-17 Actual Budget Request Number of Positions 48 48 52 Salaries and Wages 2,592,896.07 2,835,752 2,969,858 Operations 203,894.99 621,770 535,170 Equipment 11,627.65 55,260 5,850 Program Total 2,808,418.71 3,512,782 3,510,878 200 PLANNING PLANNING Personnel Position Summary FY 2014-15 FY 2015-16 FY 2016-17 Position Title Authorized Authorized Request Planning Director 1 1 1 Deputy Planning Director 1 1 1 Accountant I 1 1 1 Administrative Services Officer I 1 1 1 Clerk II 1 2 1 Clerk II Temp * 1 - - Clerk III 2 2 3 Geographic Information Systems Analyst I 1 1 1 Geographic Information Systems Analyst II 1 1 1 Planner IV 7 7 7 Planner V 6 6 6 Planner VI 3 3 3 Planning Committee Support Tech 1 1 1 Planning Inspector I 1 1 1 Planning Inspector II 3 3 3 Planning Program Manager 4 4 4 Private Secretary 1 1 1 Secretary 1 1 1 Secretary to Board/Commissions 2 2 2 Subdivision Applications Clerk 1 1 1 Tax Maps&Records Supervisor II 1 1 1 Tax Maps&Records Tech I 1 1 1 Tax Maps&Records Tech II 1 1 1 Tax Maps&Records Tech III 1 1 1 Land Use Plans Checker III 5 5 9 Total 48 48 52 201 PLANNING COASTAL ZONE MANAGEMENT Program Description The Hawai`i Coastal Zone Management (CZM) Program is established by Chapter 205A, Hawai`i Revised Statutes (HRS). It is a comprehensive management guide for the beneficial use, protection, and development of Hawai`i's land and water resources. The State Legislature created the CZM Program as a shared management system with the State and County regulatory agencies. Through an agreement, the State of Hawai`i Department of Economic Development and Tourism, Office of Planning provides funds (State and Federal) to the County of Hawai'i to implement the CZM Program through the regulation of development in the Special Management Area(SMA) and Shoreline Setback Area(SSA). The Department assesses development proposals within the SMA and SSA for compliance with the CZM objectives and policies articulated in the HRS and determine whether the issuance of a SMA and/or Shoreline Setback Variance (SSV) permit is appropriate. As part of the agreement with the State, the County's responsibilities include: 1. Administration of the SMA and SSV permits, nonpoint source pollution issues, and other CZM-related matters. 2. Administer an ongoing monitoring and enforcement program. 3. Facilitate and support public participation in the CZM Program, as may be necessary. 4. Attend all CZM-related meetings, workshops, and seminars. 5. Coordinate, facilitate, and where possible, streamline the development review process. 6. Submit status and performance reports on a semi-annual basis to the Office of Planning. 7. Submit CZM performance measures report on an annual basis to the Office of Planning. Program Objectives - CZM 1. Process all SMA Permit applications in the required time limit as specified by law and the County's Rules and Regulations. Process all SMA Assessments within the specified 35-day requirement. 2. Conduct site investigation of alleged violations within two weeks of receipt of complaints. 3. Monitor all CZM-related legislative bills during the State Legislative session and provide testimonies as needed (January to May). 4. Attend all Marine and Coastal Zone Advocacy Council (MACZAC) meetings, which are normally held every other month as budgetary constraints will allow. 202 PLANNING COASTAL ZONE MANAGEMENT Program Objectives— CZM (continued) 5. Attend all State Office of Planning's CZM County Directors meetings, Ocean Resources Management Plan policy and working group meetings and subcommittee meetings as budgetary constraints will allow. 6. As a public participation measure, provide a written report to the State Office of Planning CZM Program of all SMA Permit applications and their status. 7. Continue to advertise Planning Commission agenda and hearing notices for all SMA and SSV Permit applications as required by law. 8. Provide the Office of Planning with semi-annual reports within seven days after December 31st, and June 30th of the Fiscal year. 9. Continue to review Planning Commission and Planning Department Rules for compliance with enacted State laws and draft amendments to the rules for adoption. Program Measures Program measures are included in the Administration and Planning program. Program Expenditures FY 2014-15 FY 2015-16 FY 2016-17 Actual Budget Request Number of Positions 6 6 6 Salaries and Wages 222,733.41 373,080 378,036 Operations 6,307.61 12,866 12,866 Equipment - - Program Total 229,041.02 385,946 390,902 Personnel Position Summary FY 2014-15 FY 2015-16 FY 2016-17 Position Title Authorized Authorized Request Clerk III 1 1 1 Planner III 1 - - Planner IV 2 2 2 Planner V - 1 1 Planning Inspector II 1 1 1 Senior Account Clerk 1 1 1 Total 6 6 6 203 This page intentionally left blank 204 POLICE POLICE DEPARTMENT SUMMARY Mission Statement The employees of the Hawai`i Police Department are committed to preserving the spirit of aloha. We will work cooperatively with the community to enforce the laws, preserve peace and provide a safe environment. Department Goals 1. To protect life and property and serve the community. 2. To actively involve the community in crime prevention programs. 3. To gather necessary evidence quickly for successful prosecution. 4. To expeditiously recover stolen property and contraband. 5. To enforce traffic laws. 6. To provide other services as necessary to promote efficient operation of the Police Department and provide for the overall safety of the community. Funding Source and Position Count General Fund $ 60,402,982 General Fund 725 Grant Revenue $ 3,840,572 Grant Revenue/Other 10 Other $ 830,000 Total Budget: $ 65,073,554 Total Number of Positions 735 205 POLICE POLICE COMMISSION Program Description The Police Commission is established under the Hawai`i County Charter to oversee the activities of the Police Department. It consists of nine citizens appointed by the Mayor from each of the nine County Council districts and confirmed by the County Council. The members volunteer their services and serve staggered terms of five years each. The Police Commission has the following mandated responsibilities under the Charter: 1. To appoint and to remove the Police Chief. 2. To review the annual budget prepared by the Police Chief and possibly make recommendations about it to the Mayor and Managing Director. 3. To receive, consider and investigate charges brought by members of the public against the conduct of the Police Department or any of its members and to submit a written report of its findings to the Police Chief. 4. To advise the Police Chief on police-community relations. 5. To review the department's operations, as deemed necessary, for the purpose of recommending improvements to the Police Chief and the Managing Director. 6. To evaluate, at least annually, the performance of the Police Chief and submit a report to the Mayor, Managing Director and the Council. Program Expenditures FY 2014-15 FY 2015-16 FY 2016-17 Actual Budget Request Number of Positions 1 1 1 Salaries and Wages 48,235.66 49,524 53,895 Operations 18,364.02 21,041 21,041 Program Total 66,599.68 70,565 74,936 Personnel Position Summary FY 2014-15 FY 2015-16 FY 2016-17 Position Title Authorized Authorized Request Secretary 1 1 1 Total 1 1 1 206 POLICE ADMINISTRATIVE BUREAU ADMINISTRATIVE SERVICES DIVISION Program Description The division, under the direction of a Police Major, provides island-wide administration, direction and planning control and coordination of police services; and supports operating units through centralized Administrative Services Division. The division's support units include the Human Resources Section (Training, Community Relations/Research& Development, Worker's Compensation Safety Unit and Police Chaplains), Media Relations Officer, the Word Processing Center, Commission on Accreditation for Law Enforcement Agencies (CALEA) and Finance Section. Human Resources Section Responsible for all personnel actions, to include both external and internal recruitments for appointments to positions; management of personnel files; training of both sworn and civilian personnel; management of safety and workers' compensation files; conducting research to address issues facing the department; legislative actions; community relations; maintaining and updating departmental policies/rules/regulations; and other duties associated with providing administrative support to operational units. Personnel duties include managing and maintaining personnel files for employees; processing all documents and correspondences relating to personnel actions; providing management with recommendations and courses of actions involving personnel actions; and all related duties involving personnel issues. Responsibilities involving training includes facilitating and providing all entry level training for all police recruit officers as well as facilitating the training of in-service personnel, both sworn and civilian. This unit also maintains and manages the files associated with training both sworn and civilian personnel throughout the department. Duties associated with workers' compensation safety involve reviewing and investigating workers' compensation cases for alleged abuse; conducting department random drug testing program; coordinating and scheduling mandatory annual physicals; providing timely and comprehensive information on safety and health issues; and planning and conducting training classes on employee safety matters. 207 POLICE ADMINISTRATIVE BUREAU Program Description (continued) As part of research and development, the duties involve addressing the overall needs and equipment requirements for the department: conducting research and evaluation of equipment, uniforms, protective devices; providing recommendations to minimize injury to personnel; researching and tracking of legislation that deal primarily with law enforcement issues; preparation of testimony for submittal; and assisting the CALEA management team in maintaining the policy and procedures manuals. Word Processing Center Under the direction of a clerical services supervisor and assistant clerical supervisor, 14 clerical personnel are responsible for the transcription of all narrative police reports dictated onto a digital recording system by sworn personnel. These reports, after approval, become the official document detailing criminal investigations conducted by the department. Finance Section The Finance Section, under the direction of the accountant IV, is in charge of preparing the department's budget, maintaining its accounts, inventory control, processing payroll, maintaining personnel attendance records, purchasing supplies and equipment, distributing supplies to districts and bureaus, furnishing custodial and maintenance services, providing messenger and delivery service, providing department and subsidized vehicles with fuel and administering the special duty program. Program Objectives 1. To accommodate at least 95% of requests for public safety/health talks from the community. 2. To accommodate at least 95% of requests for station tours for students and community members. 3. Conduct drug screening of all sworn personnel and initiate pre-employment testing of civilian personnel. 4. Conduct constant recruitment and fill at least 80% of vacancies for all sworn and civilian positions within six months. 5. Improve competence and professionalism of sworn and civilian personnel through advanced equipment purchases and provide 5,566 hours of on-going training. 208 POLICE ADMINISTRATIVE BUREAU Administrative Services Program Objectives (continued) 6. Maintain the level of proficiency in the Word Processing Center with a turnaround time of less than ten days for processing reports. 7. Process 85% of requisitions received from districts and bureaus within a month. 8. Fill 90% of all special duty requests for officers. 9. Compile a listing of all outstanding leave papers and distribute to district commanders bi monthly. 10. Fill 90% of requests for storeroom supplies within the month. Program Highlights Human Resources Section In FY 2014-15, the Human Resources Section in cooperation with the Hawai`i County Department of Human Resources conducted various open and internal recruitments for sworn and civilian vacancies, which resulted in the hiring of 35 police officer recruits, seven police radio dispatchers, one inter-governmental movement, five school crossing guards, three clerks,two account clerks, one storekeeper, one accountant IV, one police operations clerk, one police evidence specialist, one criminalist, one police records clerk, two information systems analysts and one human resources specialist. Internally,there were 17 temporary promotions to police officer III, one temporary promotion to police investigative operations clerk, one promotion to police records analyst and one promotion to police records clerk. Word Processing Center The Word Processing Center is responsible for transcribing all narrative police reports that island-wide sworn personnel dictate into an internet/web-based dictation enterprise platform system that was implemented in September 2010, which replaced an aged and outdated on-site digital recording system. Throughout FY 2014-15, the Word Processing Center worked long hours in an attempt to keep up with the high workload. The dictated reports transcribed by the Word Processing Center are routed via the records management system for officers' approvals and timely prosecution. The reports become the official documents that detail the department's criminal investigations. The Word Processing Center is composed of one clerical services supervisor, one assistant clerical supervisor, and 11 clerk III staff positions. More than 29,000 reports were transcribed, which totaled over 271,000 minutes of dictation and over 2,132,000 transcribed lines. 209 POLICE ADMINISTRATIVE BUREAU - Administrative Services Program Highlights (continued) Finance Section Finance staff continued to efficiently operate the payroll, accounts payable, special duty, and storeroom sections. Accounts payable processed approximately 7,453 invoices; special duty filled 7,143 special duty requests; and the storeroom filled 4,927 orders. Accreditation Section The Accreditation Section is responsible for maintaining accreditation compliance for the department. Every three years the department is evaluated by outside independent assessors representing the Commission on Accreditation for Law Enforcement Agencies (CALEA). In August of 2015, the department will be evaluated for compliance to the CALEA standards in the hopes of being awarded agency reaccreditation for the next three years. Currently the department is preparing for the Assessment Phase by conducting self-assessments for readiness and reviewing all necessary audits and written directive reviews required by department policy and CALEA standards. In addition, all personnel are being educated, evaluated, and prepared for the upcoming assessment. Being accredited is vital to the establishment of community, local government, federal government and overall confidence and professionalism for the agency. Training Section During FY 2014-15, the Training Section conducted training for the 82nd Police Recruit Class, which began with 16 police officers. The department continued providing "Aloha in Difficult Times" and "Cultural Diversity" training. Recruit officers received a wide variety of field training while riding along with and being evaluated by field training officers. Training included the practical applications of criminal investigations; principles of police patrol; interview and interrogation; constitutional and citizens' rights; federal, state and county statutes; and other topics pertinent to law enforcement. Department personnel were provided with 62,239 hours of instruction and training. 210 POLICE ADMINISTRATIVE BUREAU Administrative Services Program Measures FY 2014-15 FY 2015-16 FY 2016-17 Actual Budget Estimate Public Safety/Health Talks 100% >=95% >=95% Station Tours 100% >=95% >=95% Students&Community Members 698 >=3,600 >=3,600 Drug Screening(Sworn Personnel)* 97% 100% 100% Recruitment(%of Staffing Sworn/Civilian) 84.63% 100% 100% Training Hours 33,611 7,000 7,000 Word Processing Center -turnaround time 10.1 days 9 Days 9 Days FY 2014-15 FY 2015-16 FY 2016-17 Actual Budget Estimate Finance Section Process Requisitions within the month 91% 85% 85% Fill Special duty requests 93% 90% 90% Collect/reconcile 85%of leave applications within month 100% 85% 85% Compile a listing of all outstanding leave papers and 100% 100% 100% distribute to district commanders bi monthly Fill 90%of requests for storeroom supplies within month 96% 90% 90% * Percentage does not include those sworn personnel unavailable for testing due to extended leave for entire calendar year. Program Expenditures (Special Duty) FY 2014-15 FY 2015-16 FY 2016-17 Actual Budget Request Number of Positions 2 2 2 Salaries and Wages 56,019.56 78,933 87,596 Operations 760.70 31,067 31,067 Equipment - - Program Total 56,780.26 110,000 118,663 211 POLICE ADMINISTRATIVE BUREAU - Administrative Services Personnel Position Summary FY 2014-15 FY 2015-16 FY 2016-17 Position Title Authorized Authorized Request Account Clerk 2 2 2 Total 2 2 2 Program Expenditures (Administrative Services) FY 2014-15 FY 2015-16 FY 2016-17 Actual Budget Request Number of Positions 262 263 263 Salaries and Wages 7,302,957.96 7,449,944 7,799,318 Operations 8,015112.50 9,355,738 8,898,168 Equipment 544,707.02 425,900 375,900 Program Total 15,862,777.48 17,231,582 17,073,386 Personnel Position Summary FY 2014-15 FY 2015-16 FY 2016-17 Position Title Actual Authorized Request Police Chief 1 1 1 Deputy Police Chief 1 1 1 Assistant Police Chief 1 1 1 Account Clerk 3 3 3 Accountant I 1 1 1 Accountant III 1 1 1 Accountant IV 1 1 1 Assistant Clerical Supervisor 1 1 1 Clerical Services Supervisor I 1 1 1 Clerical Services Supervisor II 1 1 1 Clerk III 17 18 18 Clerk III(Temp) 2 1 1 Fingerprint Classifier II 1 1 1 Fingerprint Technician 1 1 1 Firearms Registration Clerk 2 2 2 Human Resources Program Specialist 1 1 1 Human Resources Technician I 1 1 1 Information Systems Analyst IV 1 1 1 Information Systems Analyst V 1 1 1 Information Systems Analyst VI - 1 1 Police Cadet(Hrly) 24 24 24 Police Captain 1 1 1 Police Documents Clerk 1 1 1 212 POLICE ADMINISTRATIVE BUREAU - Administrative Services Personnel Position Summary (continued) Police Evidence Custodian 2 2 2 Police Lieutenant 4 4 4 Police Major 2 2 2 Police Officer I(Temp) 37 37 37 Police Officer II 4 4 4 Police Officer III(Temp) 30 30 30 Police Radio Dispatcher II 34 34 34 Police Radio Dispatcher III(Temp) 6 6 6 Police Records Analyst 1 1 1 Police Records Clerk 8 8 8 Police Sergeant 8 8 8 Public Relations Specialist 1 1 1 Radio Technician I 4 4 4 Radio Technician II 1 1 1 School Crossing Guard(Hrly) 40 40 40 Secretary 2 2 2 Secretary to the Chief of Police 1 1 1 Senior Account Clerk 1 1 1 Senior Clerk-Stenographer 2 2 2 Senior Police Records Clerk 1 1 1 Storekeeper 1 1 1 Student Helper I 2 2 2 Supervising Police Radio Dispatcher 4 4 4 Traffic Safety Coordinator 1 1 1 Total 262 263 263 213 POLICE ADMINISTRATIVE BUREAU - Technical Services TECHNICAL SERVICES DIVISION Program Description The Technical Services Division, under the direction of a police major, consists of the Traffic Services, Records and Identification, Communications Maintenance, Communications Dispatch, and the Computer Sections. The division provides technical assistance on traffic and motor vehicle safety and training; manages police records and evidence storage; maintains the county's microwave radio system and the installation and maintenance of police mobile radios; administers central dispatch functions and provides technical support to the department's computer software and hardware systems. Program Objectives 1. Process and issue at least 95% of road closure permits within the month received. 2. *Issue at least 95% of impound letters to vehicle owners within a week. 3. Issue at least 95% of traffic violation letters to vehicle owners within a week. 4. Process at least 95% of firearms permits within two weeks. 5. Complete at least 95% of requests for mobile radio systems per month. 6. Conduct at least 96 radio site inspections. 7. Process and dispatch personnel to 100% of calls for service received. *As of June 1, 2015, the Department of Environmental Management Abandoned Vehicles Program has taken over issuing impound letters to vehicle owners. Program Highlights Communications Dispatch Center During FY 2014-15, the Communications Dispatch Center received 230,113 911 calls, a 6.8 percent increase compared from last fiscal year, with 11.6 percent of those transferred to the Hawai'i Fire Department. All requests for police service are recorded, logged and assigned by Dispatch personnel using a computer aided dispatch (CAD) system with six to seven dispatchers on shift at any given time. A total of 224,209 calls for service were documented during this fiscal year, a 17.5 percent increase over the previous year. Mondays (with an average of 33,885 calls for service) and Fridays (with an average of 34,902 calls for service)were shown to be the busiest days overall. 214 POLICE ADMINISTRATIVE BUREAU - Technical Services Program Highlights (continued) The Dispatch Center fulfilled 534 requests for 911 and other audio/radio recordings and information for the Office of the Prosecuting Attorney, officer and internal investigations, as well as the general public, a 12.9 percent increase. In May 2015, the positron mapping system was replaced by a newer mapflex system from Intrado, which helps 911 operators locate callers with integrated pictometry imagery overlays on their base map. Work continues on Next Generation 911 features of which the "Text to 911" implementation is scheduled for the latter half of the 2015 calendar year. Upcoming projects include a new CAD/RMS/Mobile system from Spillman Technologies, with a projected completion date of late 2016. Records and Identification Section The Records and Identification Section has several internal subsections composing of records, identification, firearms, and evidence. The major responsibilities of the section are the maintenance of police records; processing evidence; conducting fingerprint examinations; processing subpoenas and court documents; compiling and disseminating statistical information; and processing firearms permit applications and registrations, which include thorough background checks on each individual applying for a long gun or handgun permits. For FY 2014-15, the Records and Identification Section recorded the following: Records Section: Processed requests for 4,460 copies of criminal reports Processed requests for 4,897 copies of traffic accident reports Firearms Section: Issued 4,335 firearms permits Registered 10,815 firearms Identification Section: Processed 18,931 court documents Processed 7,432 fingerprints Evidence Section: Processed 6,461 photographic record receipts Processed 9,360 property/evidence receipts 215 POLICE ADMINISTRATIVE BUREAU - Technical Services Program Highlights (continued) Traffic Services Section During FY 2014-15, the Hawai`i Police Department received $468,171.94 in federal grant funds for traffic enforcement and equipment purchases to improve traffic safety. Police continued efforts to make Big Island roadways safer by using the grant funds to pay for overtime to conduct checkpoints and other enforcement projects aimed at reducing injuries and death in motor vehicle crashes by increasing seat belt use rates, apprehending impaired drivers, and enforcing speed regulations and illegal "outlaw"road racing. The Traffic Services Section issued 81 road closure permits, issued 174 violation letters to motorists, conducted 48 school crossing guard checks, and issued 165 impound letters to owners of abandoned vehicles. Traffic Services Section also oversees the school crossing guard program and has a total of 32 allocated positions at various elementary schools throughout the Big Island. Computer Center The Computer Center is responsible for interconnectivity between all police stations and substations to assure a secured networking infrastructure, to include installing and maintaining computer equipment, installing and troubleshooting software systems, and providing technical assistance for various computer issues. During FY 2014-15, the Computer Center was successful in replacing outdated computer systems purchased in 2003. In addition, 100 mobile data terminals (MDTs) were acquired and dispersed, allowing patrol officers to conduct investigatory checks while in the field and maintaining police presence in the community. Radio Maintenance The Radio Maintenance Section is responsible for the installation, maintenance, inspection and repair of all county-owned radio equipment. Communications—Radio Shop Radio Shop personnel maintains and installs all emergency warning equipment for the Hawai`i Police Department and services/maintains the Civil Defense warning sirens island-wide. Radio Shop personnel completed 140% of the annual required radio site inspections and 129% of the required stations inspections. Radio installations were 216 POLICE ADMINISTRATIVE BUREAU - Technical Services Program Highlights (continued) accomplished in less than 21 working days from the date of the request. Approximately 98 percent of repairs to Civil Defense sirens were completed within a month of the discrepancy being reported. Program Measures FY 2014-15 FY 2015-16 FY 2016-17 Actual Budget Estimate Road closure permits within a month 100% >=95% >=95% Impound letters within a week 100% >=95% Traffic Violation Letters within a week 100% >=95% >=95% Firearms permits within a month 97.64% >=95% >=95% Install mobile radio stations 100% >=95% >=95% Radio site inspections 140% >=96% >=96% Dispatch to calls for service 100% 100% 100% *As of June 1,2015,the Department of Environmental Management Abandoned Vehicles Program has taken over issuing impound letters to vehicle owners. 217 POLICE CRIMINAL INTELLIGENCE UNIT AND OFFICE OF PROFESSIONAL STANDARDS Program Description The Criminal Intelligence Unit(CIU) and Office of Professional Standards (OPS) Division is under the direct management of the Police Chief It is commanded by a police captain and maintains offices in Hilo and Kona. The Criminal Intelligence Unit gathers, maintains, and analyzes intelligence for the purpose of keeping police administrators informed about the extent, nature and characteristics of organized crime activity, drug trafficking organizations, as well as issues dealing with Homeland defense and dignitary protection assistance. The unit is also responsible for conducting criminal history checks for the department. The Office of Professional Standards investigates allegations of misconduct by department members. These investigations seek to determine if not only misconduct occurred, but also the underlying reasons for errant behavior on the part of the employee. Investigations are also used to indicate the need for additional training and/or procedural changes. Program Objectives Criminal Intelligence Unit 1. Complete 90% of assignments within 30 days. 2. Complete 90% of criminal history checks of prospective employees of the department employees, as well as other federal, state and local law enforcement agencies within 30 days. 3. Develop, maintain and disseminate intelligence information, which can be utilized to produce no less than eleven criminal investigations per month. 4. Compile, produce, analyze and forward to police administrators no less than 32 intelligence reports per month. 5. Provide assistance to other elements within the police department either through intelligence briefings on current crime trends and/or through no less than 12 in- service training sessions per month. 6. Conduct four presentations to semi-annual Statewide Inter-County Criminal Intelligence Unit(ICCIU) conferences on major criminal activity within this jurisdiction, along with gathering criminal intelligence from other jurisdictions, which may have a connection to our jurisdiction. 218 POLICE CRIMINAL INTELLIGENCE UNIT AND OFFICE OF PROFESSIONAL STANDARDS Program Objectives (continued) Office of Professional Standards 1. Conduct complete and thorough internal investigations seeking a monthly clearance rate of 67%. 2. Conduct complete and thorough internal inquiries, seeking a monthly clearance rate of 85%. 3. Conduct no less than two monthly random and unannounced inspections of the different elements within the department to ensure compliance with rules and regulations. 4. Provide no less than three monthly in-service training sessions to other elements within the department to prevent and deter employee misconduct, as well as to ensure procedural compliance in the investigation of employee misconduct. 5. Compile and provide a yearly report to the state legislature on certain specific aspects of discipline meted out by the department as required by law. Program Highlights Criminal Intelligence Unit (CIU) The Criminal Intelligence Unit provided intelligence information, which in whole or in part led to the initiation of 60 criminal investigations. The unit also submitted 336 intelligence reports. The unit conducted 431 criminal history investigations for prospective department employees, other designated employees, and prospective employees of other county, state, and federal law enforcement agencies. Office of Professional Standards (OPS) The Office of Professional Standards (OPS) conducted 21 administrative investigations, 54 internal inquiries into actions by police department personnel, and provided 36 in- service training sessions to employees. OPS also conducted 30 quality control and compliance inspections of various elements of the department to prevent the abuse, misuse, fraud and waste of department resources. 219 POLICE CRIMINAL INTELLIGENCE UNIT AND OFFICE OF PROFESSIONAL STANDARDS Program Measures FY 2014-15 FY 2015-16 FY 2016-17 Criminal Intelligence Unit Actual Budget Estimate Other Assignments 100% >=90% >=90% Criminal History Checks 100% >=90% >=90% Numbered Cases 60 >=132 >=132 Intelligence Reports 336 >=384 >=384 In-service Presentations 144 >=144 >=144 Presentations to ICCIU 4 >=4 >=4 FY 2014-15 FY 2015-16 FY 2016-17 Office of Professional Standards Actual Budget Estimate Internal Investigations 95% >=67% >=67% Internal Inquiries 98% >=85% >=85% In-service Presentations 36 36 36 Random Inspections 30 24 24 Yearly Legislative Report 1 1 1 Program Expenditures FY 2014-15 FY 2015-16 FY 2016-17 Actual Budget Request Number of Positions 9 9 9 Salaries&Wages 765,042.46 860,054 914,056 Operations 19,342.47 20,965 20,965 Program Total 784,384.93 881,019 935,021 Personnel Position Summary FY 2014-15 FY 2015-16 FY 2016-17 Position Title Actual Authorized Request Detective 4 4 4 Police Captain 1 1 1 Police Officer II 4 4 4 Total 9 9 9 220 POLICE OPERATIONS BUREAUS Program Description CRIMINAL INVESTIGATION DIVISION (CID) The Criminal Investigations Division investigates all crimes of violence, theft, fraud, commercialized vice and narcotics; apprehends perpetrators of these crimes; and compiles evidence and information for the prosecution of all persons charged with violations of criminal statutes. The division is also responsible for criminal investigations of police officers, while internal affairs conducts concurrent administrative investigations. This division is under the command of a police captain who oversees the operations of the respective sections to include the Criminal Investigations Section (CIS), which includes the Crime Lab; the Juvenile Aid Section(JAS); and the Vice Section, which includes the "Ice" Task Force (ITF) and the Drug Interdiction Task Force (DITF). Criminal Investigation Section (CIS) The Criminal Investigation Section(CIS), under the command of a police lieutenant, is responsible for the investigation of all major crimes to include homicides, suspicious deaths, assaults, property crimes, identity thefts and fraud. In addition, CIS detectives respond to all reported suicides, child deaths and other deaths with questionable circumstances. Juvenile Aid Section (JAS) The Juvenile Aid Section (JAS), under the command of a police lieutenant, is responsible for the investigation of cases involving juveniles as victims or perpetrators. Investigations conducted include assaults, property crimes, sexual assaults, domestic violence, gang activity and status offenses. JAS also maintains two specialized units consisting of the Sex Crimes Unit, specializing in sexual assault investigations; and the Domestic Violence Unit, specializing in domestic abuse cases. The JAS general detail detective is assisted by a police officer III (PO-III). This unit is also responsible for overseeing crime reduction units (CRU) in which personnel are temporarily culled from other sections in order to detect and investigate gang activity and underage drinking. The PO-III position in the unit is assigned to handle and work with a certified scent-oriented canine, utilized to assist police in locating missing children. 221 POLICE OPERATIONS BUREAUS Program Description (continued) Vice Section The Vice Section is responsible for the prevention and suppression of all forms of commercialized vice activity,to include prostitution, gambling and illegal trafficking of narcotics. Special operations and covert programs are in place to combat the distribution of illegal drugs on the Big Island. Federal and state grants provide the necessary funding to accomplish these objectives. Vice officers belong to the Statewide Narcotics Task Force and are involved in joint operations with the Drug Enforcement Administration; Bureau of Alcohol, Tobacco and Firearms; Bureau of Immigration and Customs Enforcement; United States Postal Service; and the Federal Bureau of Investigation. The Vice Section is also part of the Hawai'i High Intensity Drug Trafficking Area(HIDTA) Task Force. The Vice Sections are augmented with an"ice"task force (ITF), whose primary goals are to identify, disrupt, prosecute and ultimately dismantle street mid- and upper-level drug trafficking organizations dealing crystal methamphetamine ("ice"). The Area II Vice Section is supplemented with the Drug Interdiction Task Force (DITF), primarily responsible for investigating drug smuggling through the airports and other venues. The department DITF personnel is comprised of three officers who are federally deputized to investigate, identify and apprehend individuals and organizations involved in the smuggling of illicit drugs into the County of Hawai'i. Crime Lab The Crime Lab performs a variety of physical, chemical, instrumental and microscopic analysis of evidence in connection with crime detection and law enforcement work. In addition, all of the criminalists/evidence specialists assigned are required to provide court testimony whenever necessary in both state and federal courts. 222 POLICE OPERATIONS BUREAUS Program Description (continued) Patrol Divisions The Patrol Divisions, each under the command of a police captain,plan, proactively direct and coordinate functions toward the enforcement of federal, state, and county laws, the prevention of crime,the apprehension and custody of law violators and the development of partnerships between the community and the Hawai`i Police Department. These divisions include the operating units from each of the police districts, community policing, police reserve officers program and the traffic enforcement unit. The Patrol Divisions continue enforcement efforts through special projects such as sobriety checkpoints, seatbelt/child restraint checkpoints, high-speed enforcement, underage drinking deterrent programs and truancy deterrent programs. Community Policing Officers The Area I Community Policing Unit is coordinated by a police lieutenant and consists of 14 PO-III positions, distributed as follows: Eight in the South Hilo District, four in the Puna District, one in North Hilo District, and one in Hamakua District. The Area II Community Policing Unit is coordinated by a police sergeant and consists of 13 PO-III positions, distributed as follows: Seven in the Kona District,three in South Kohala District, two in the Ka'u District, and one in the North Kohala District. The School Resource Officer Program consists of six PO-III positions, distributed as follows: One at Hilo Intermediate School, one at Waiakea Intermediate School, one at Honokaa High & Intermediate School, one at Pahoa High & Intermediate School, one at Kealakehe Intermediate School and, and one at Konawaena Middle School. These officers are tasked with providing law-related education, counseling, and enforcement at their respective school campuses. 223 POLICE OPERATIONS BUREAUS Program Description (continued) The Hawai`i Isle Police Activities League (HI-PAL) is a proactive program designed to encourage and engage youths to participate in constructive and supervised athletic activities. The goals of the program are to promote sportsmanship, benevolence, friendship, sociability, good will, tolerance and to provide a meeting place for the promotion of common interest of youths. Traffic Enforcement Unit The Area I Traffic Enforcement Unit(TEU) is comprised of a supervising sergeant and four PO-III positions; and the Area II TEU is comprised of a supervising sergeant and three PO-III positions. The major responsibilities of TEU are to enforce traffic laws and investigate traffic deaths utilizing specialized skills (i.e., computerized diagramming of accident scenes). Program Objectives 1. To achieve a burglary clearance rate of 30%. 2. To achieve a theft/auto theft clearance rate of 30%. 3. To achieve a robbery clearance rate of 60%. 4. To maintain a sexual assault clearance rate of 80%. 5. To attain at least a 65% service of court documents received. 6. To conduct 720 hard drug investigations (heroin, cocaine and crystal methamphetamine). 7. Crime Lab to achieve an assignment clearance rate of 90%. 8. HI-PAL to serve 60 youths in three age groups for each month and a 36%participation of "at-risk youths" out of all youths served. 9. Community policing program to complete at least 24 problem-solving activities and 24 crime prevention activities annually through the development of partnerships directed at resolving community-police problems, resulting in the improvement of the quality of life for all citizens. 10. Community policing program to complete at least 48 abandoned vehicle/beautification projects annually through the development of partnerships with the community. 11. To provide at least four D.A.R.E. curriculum (core classes) and/or training per month through the department's school resource officer program. 224 POLICE OPERATIONS BUREAUS Program Highlights Criminal Investigation Section (CIS) The Area I Criminal Investigation Section (CIS) The Area I Criminal Investigation Section detectives investigated felony cases in the South Hilo, Puna,North Hilo and Hamakua Districts. During FY 2014-15, Area I CIS investigated 1,776 crimes. Of those, 736 were burglaries, 309 were thefts, and 329 were financial crimes. In comparison with the previous fiscal year, this represents a 6.7 percent decrease in the number of burglaries investigated, a 20.6 percent decrease in thefts, and a 6.8 percent increase in financial crimes. The overall solution rate was 52 percent. Area I detectives investigated one murder case and seven attempted murder cases. The Area II Criminal Investigation Section (CIS) The Area II Criminal Investigation Section detectives investigated felony cases in the South Kohala,North Kohala, Kona, and Ka'u districts. During FY 2014-15, Area II CIS investigated 932 crimes. Of those, 237 were burglaries, 93 were thefts, and 288 were financial crimes. In comparison with the previous fiscal year, this represents a 10 percent increase in burglaries, a 159 percent decrease in thefts, and a 3 percent decrease in financial crimes. The overall clearance rate was 66 percent. Area II detectives investigated three murder cases, two attempted murder cases and one manslaughter case. Four of these cases were solved by the end of the fiscal year and two remain under investigation. Juvenile Aid Sections (JAS) The Area I Juvenile Aid Section (JAS) During FY 2014-15, the Area I Juvenile Aid Section investigated 660 cases, of which there were 193 reports of sexual assault and 195 reports of domestic violence. In comparison with the previous fiscal year, there was an approximate 1 percent increase in the numbers of sexual assaults with a solution rate of 85 percent. In addition, they investigated 197 reports of juveniles involved in serious crimes and status offenses (i.e., runaway, truancy, protective and placement services, and curfew violations); 75 reports of other offenses related to sexual assault, domestic violence, juvenile offenses or personal-assist type investigations; and 124 miscellaneous public bulletin reports. 225 POLICE OPERATIONS BUREAUS Program Highlights (continued) The Area II Juvenile Aid Section (JAS) During FY 2014-15, the Area II Juvenile Aid Section investigated 486 cases and 280 miscellaneous public incidents to include, sexual assaults, domestic violence and other crimes against women, child pornography and other juvenile related crimes to include burglaries, robberies, thefts, child abuse and neglect and other status offenses. Vice Section The Area I Vice Section During FY 2014-15, the Area I Vice Section initiated 1,332 drug-related investigations and arrested 355 individuals for 1,189 charges. In their continued efforts to disrupt the use, distribution, and importation of illegal narcotics into Hawai`i County, the Vice Section also initiated 47 forfeiture investigations in which items valued at approximately $71,532.00 were seized. The Area II Vice Section During FY 2014-15, Area II Vice Section conducted 657 drug-related investigations, which resulted in 181 arrests for 512 charges. In their continued efforts to disrupt the use, distribution, and importation of illegal narcotics into Hawai`i County,the Area II Vice Section also initiated 29 forfeiture investigations in which items valued at approximately $61,335.00 were seized. Crime Lab The Crime Lab currently consists of one supervising criminalist III, one criminalist II, one criminalist I, one evidence specialist II, and one evidence specialist I. During FY 2014-15, Crime Lab personnel completed 1,363 cases. Evidence specialists responded to 88 call-outs for assistance, which included 8 murders, 3 negligent homicides, 28 coroner's inquests, assaults, terroristic threatening, arson, and other investigations. In addition to the call-outs, evidence specialists conducted in-service training for department personnel; completed 100 crime lab examinations of evidence for latent fingerprints; and completed 14 examinations for the presence of biological evidence. 226 POLICE OPERATIONS BUREAUS Program Highlights (continued) Criminalists also conducted in-service training for department personnel and completed crime lab analyses for 865 drug cases, 350 latent fingerprints, 31 firearms related cases, and three forensic computer cases. The South Hilo Patrol Division South Hilo Patrol, the department's largest staffed patrol division, is situated on the ground floor of Building B at the Public Safety Complex. South Hilo Patrol provides 24-hour police services to the South Hilo District and operates the East Hawai'i detention center, which houses pretrial detainees for the four police districts that comprise Area I Operations: South Hilo, Puna,North Hilo, and Hamakua. Other services provided by the South Hilo Patrol Division include community policing, school resource officers, and the reserve police officer program. During FY 2014-15, South Hilo Patrol served 3,561 court documents (bench warrants, penal summons, subpoenas, and restraining orders). Officers responded to 402 major traffic accidents this fiscal year compared with 425 the previous fiscal year; made 199 DUI arrests; issued 1,558 speeding citations, and issued 742 seat belt citations. Overall, South Hilo Patrol issued 11,720 traffic citations. There were no traffic fatalities reported in the South Hilo District during this fiscal year. Robberies decreased by 32 percent, with 24 robberies being reported this fiscal year compared with 35 reported last fiscal year; and thefts increased from 2,267 last fiscal year to 2,536 this fiscal year. Burglaries decreased this fiscal year to 390 compared with 495 last year, a decrease of 22 percent. A significant decrease in burglaries occurred between the months of March and June of 2015, which coincided with a rise in neighborhood watch participation in the Hilo District. Thefts of motor vehicles increased this year to 333 compared to 193 reported last fiscal year, for an increase of 75 percent. Two task forces were assembled utilizing personnel from the Puna District, Hamakua District, and the Criminal Investigation Division to address the rising thefts of motor vehicles. The first task force concluded in July 2014, 227 POLICE OPERATIONS BUREAUS Program Highlights (continued) resulting in 19 persons arrested on 43 criminal charges and the recovery of four stolen vehicles. The most recent task force was initiated in January 2015 and resulted in the arrest of 13 persons on 39 criminal charges and the recovery of three stolen vehicles. South Hilo police initiated 108 sexual assault cases compared with 72 the previous fiscal year. Assault cases increased from 385 last year to 438 this year. They also investigated two murder cases this fiscal year compared to one last fiscal year. The Puna Patrol Division The Puna District encompasses approximately 683 square miles and it is bordered by the South Hilo District to the north and the Ka'u District to the south. During FY 2014-15, seven separate Puna district officers were named as Aloha Exchange Club East Hawai`i "Officer of the Month" awardees, based on their outstanding performance of duties. Community policing officers in Puna continued to partner with ten neighborhood watch groups in crime prevention, community awareness and problem solving. They also worked with local businesses and continued their efforts in dealing with ongoing illegal hunting occurring on private farm lands in the Kea'au area. Criminal cases initiated in the Puna District decreased by 2.1 percent, with 6,415 cases initiated this fiscal year as compared to 6,557 the previous fiscal year. Burglaries decreased by 3.7 percent, with 414 cases this fiscal year as compared to 430 cases the previous fiscal year; theft cases increased by 10 percent, with 1,197 cases this fiscal year as compared to 1,095 cases the previous fiscal year; and miscellaneous public complaints/calls for police services not resulting in a criminal report increased by 8 percent, with 18,136 complaints this fiscal year compared with 16,694 complaints last fiscal year. Major traffic collisions increased by 20 percent, with 342 reports compared to 271 reports last fiscal year. The North Hilo Patrol Division In FY 2014-15, the North Hilo District had a decrease in reported burglaries, with 19 reports filed compared with 24 reports last fiscal year. Of the 19 burglary investigations, three were solved for a clearance rate of 16 percent. Theft cases also decreased from 45 cases to 28 cases. Officers were able to solve 11 of the theft cases for a clearance rate 228 POLICE OPERATIONS BUREAUS Program Highlights (continued) of over 39 percent. To continue this downward trend, officers assigned to the North Hilo District continue to take a more proactive role and conduct patrols in areas with developing crime trends, as well as mapping those trends. There were 31 major traffic accidents, seven less than the previous year, with one resulting in a fatality. Officers issued over 1,500 citations in the North Hilo District; of those, 538 citations were for speeding. The North Hilo community policing officer(CPO) partners with the Hamakua District CPO and school resource officer (SRO)to better serve the community. In the North Hilo District, they assisted with two drug free bash celebrations with the Queen Lili`uokalani Children's Center, the Big Island Biker Festival at Laupahoehoe Point, the Laupahoehoe Music Festival, and the monthly "Sunday Fun Day" at the Laupahoehoe train station. The Hamakua Patrol Division The Hamakua District ended FY 2014-15 with a decrease in burglaries, having 18 cases compared with 25 cases from the previous fiscal year. Four of the burglaries were solved, for a clearance rate of about 22 percent. The number of reported thefts remained at 70, with a clearance rate of 36 percent. Traffic enforcement remains a priority in the Hamakua District. Major traffic collisions decreased from 49 last fiscal year to 38 this fiscal year. Hamakua Patrol officers issued more than 2,000 citations. Of those, 535 citations were issued for speeding, and 134 citations were issued for seat belt or child restraint violations. The school resource officer continue to work with school administrators and personnel at the Honoka`a and Pa'auilo schools to reduce incidents of bullying, truancy, thefts, and drug activity. Community policing and school resource officers continued to work with neighborhood watch organizations, schools, and community organizations to address various community concerns. Some of the major community events with which they were involved included the Annual Western Week parade and block party, Honoka`a Peace Day Fair, and the popular First Friday events in Honoka`a. 229 POLICE OPERATIONS BUREAUS Program Highlights (continued) The Kona Patrol Division The Kona District consists of the areas between the South Kohala District at Waikoloa and the Ka'u District at Kaulanamauna. Its main police station is in Kealakehe, and there are two substations, one located at Hale Halawai in downtown Kailua-Kona and one in Captain Cook The Kealakehe police station serves as the main station for the Kona Patrol Division and houses a cellblock detention section, firearms registration section, and an evidence section. During FY 2014-15, Kona patrol clerks processed 2,946 firearms registrations, including handguns, rifles and shotguns. Of these registered firearms, 1,660 were imported from outside the state. The evidence section, which is staffed by two evidence custodians, is responsible for the storage and preservation of more than 75,000 pieces of evidence recovered in criminal investigations. The preservation of these pieces of evidence is critical to the successful prosecution of the criminal cases. Evidence is stored at the main Kealakehe police evidence room as well as a newly-acquired warehouse owned by the County in the Kaloko area. The installation of a new vehicle evidence lot in the main station rear parking lot commenced at the ending of the fiscal year and is due to be completed soon so recovered vehicles can be stored in the Kona District rather than transported across the island to the Hilo Shipman warehouse. After losing over a dozen officers due to retirement and resignation, Kona Patrol welcomed ten new police officers who graduated from the police recruit program in January 2015. Additionally, one intergovernmental transfer officer will be completing field training and is due to join Kona Patrol in the near future. Kona Patrol officers responded to more than 9,269 criminal complaints and more than 17,611 calls for service (non-criminal complaints). They also issued 17,173 citations, of which 1,377 were for speeding. In addition, 334 drivers were arrested on suspicion of driving while under the influence of alcohol or drugs. 230 POLICE OPERATIONS BUREAUS Program Highlights (continued) The Kona District received 11,367 court documents and served 3,079 court documents. The Kona District community policing officers focused on addressing community-related issues in the North and South Kona areas. Their responsibilities also include bicycle patrol in the Ali`i Drive area and beach sweeps to ensure the safety of the tourist community and businesses and to address the growing number of transient homeless persons attracted to the warm climate. Their problem-solving efforts include spearheading neighborhood watch groups and crime reduction details. The school resource officers are assigned to Konawaena Middle School and Kealakehe Intermediate School. In addition to teaching D.A.R.E. classes,they provide students with information on anti-bullying, interne safety, laws and ordinances, and a variety of other topics. The school resource officers establish a rapport with the students so that they perceive police officers as more approachable. They provide a liaison between the school and the police department. The South Kohala Patrol Division The South Kohala Patrol District encompasses 699 square miles between the North Kohala District at Kiowa and the Kona District at Kauai Point. There are approximately 17,500 residents within the district, which include residents of Hawaiian Homelands in Waimea and unincorporated Kawaihae areas. The district has seen a growth in population of 38 percent from the 2000-2010 U.S. census. The South Kohala District hosts six major hotel resorts and three beach parks. During FY 2014-15, there was a moderate increase in calls for service from the community. This fiscal year, there were one robbery reported, as compared to three reported last fiscal year; 43 assaults reported, as compared to 47 reported last fiscal year; 27 sexual assaults reported, as compared to 11 reported last fiscal year; no murders reported, as compared to one reported last fiscal year; and one attempted murder reported, as compared to none reported last fiscal year. 231 POLICE OPERATIONS BUREAUS Program Highlights (continued) Stolen vehicles increased, with 41 reported, as compared to 28 last fiscal year; and thefts, shoplifting and unauthorized entry into a motor vehicles increased from 257 reported last fiscal year to 352 reported this fiscal year. There were 53 burglaries reported this fiscal year, as compared to 49 reported last fiscal year. Drug-related crimes increased again this fiscal year to 154 cases compared to 124 cases the previous fiscal year. Miscellaneous non-criminal calls for service remained very similar, from 5,178 calls last reporting period to 5,169 this period. South Kohala patrol officers issued 5,648 traffic citations and arrested 107 impaired drivers as compared to 132 the previous fiscal year. Officers also investigated 146 major traffic accidents and 431 minor traffic accidents. There was one traffic fatality reported, which was not attributed to alcohol as being a factor. Community policing officers hosted or participated in many events in the Waikoloa and Waimea areas, to include outreach programs, Keiki ID, movie nights at several low-income housing complexes, various community-sponsored events, health and safety fairs hosted by various groups, annual celebrations, and parades that include the Waimea Christmas Parade. The North Kohala Patrol Division During FY 2014-15, the North Kohala District experienced an increase in the number of reported burglaries, 17 cases compared to 13 cases last fiscal year; a decrease in assaults, 18 cases compared to 24 cases last fiscal year; a decrease in unauthorized entry into motor vehicle cases, 12 cases compared to 14 cases last fiscal year; and an increase in thefts, 62 cases compared to 59 cases last fiscal year. The district of North Kohala benefitted from the closures of key cases with the support of the Area II Criminal Investigation Division, seven burglaries and 29 thefts. The number of major traffic accidents decreased from 25 reported accidents to 18 reported accidents with one fatality. The "Kohala Project Grad Night" in its sixth year was again a huge success, with almost 100 percent participation. 232 POLICE OPERATIONS BUREAUS Program Highlights (continued) The North Kohala community policing officer participated with the community in annual events to include the Kamehameha Day Parade, Skate Day, and Toys for Tots. The D.A.R.E. program was placed on a brief on hold and will now resume with the community policing officer being trained in the curriculum. The Ka'u Patrol Division The District of Ka'u consist of over 700 square miles bordering the Puna District to the east and the Kona District to the north. During FY 2014-15, Ka'u Patrol investigated 61 major traffic accidents as compared to 67 from the previous year. A total of 2,797 traffic citations were issued, as compared to 2,702 from the previous year of which 675 were for speeding, 202 were for seatbelt, child and restraint. There were two traffic fatalities for the fiscal year as compared to none from the previous fiscal year. Ka'u Patrol officers investigated more than 1,311 incidents as well as responded to 3,145 calls for services of non-criminal complaints. Officers investigated 56 burglaries, an increase from the 48 cases initiated the previous fiscal year. Theft and unauthorized entry into motor vehicle cases decreased to 141 as compared to 186 from the previous year. There was a significant increase of 67 assault complaints as compared to 42 from last year. The district officers served 620 court documents, which includes warrants, penal summons, subpoenas, and restraining orders. Ka'u community policing officers continue to work with neighborhood watch groups in Discovery Harbour, Green Sands Subdivision, and Hawaiian Ocean View Estates. They are also involved in community and local school activities in efforts to build better relationships within the community. 233 POLICE OPERATIONS BUREAUS Program Measures FY 2014-15 FY 2015-16 FY 2016-17 Actual Budget Estimate Criminal Investigation Section Robbery Clearance Rate 58% 60% 60% Juvenile Aid Section Sexual Assault Clearance Rate 72% 80% 80% Vice Section Hard Drug Cases 1,202 >=760 >=760 Crime Lab Assignment Clearance Rate 95% 90% 90% HI-PAL Participation in 5-8 age group 920 >=240 >=240 Participation in 9-12 age group 1,340 >=240 >=240 Participation in 13-17 age group 1,180 >=240 >=240 "At risk"Youth Participation 75.5% 30% 30% Presentations/Clinics 36 24 24 Community Policing Program D.A.R.E Curriculum or In-Service Training 55 48 48 Problem Solving Activities 590 24 24 Crime Prevention Activities 149 24 24 Abandoned Vehicle/Beautification Projects 104 48 48 Traffic Enforcement Unit(TEU) DUI Checkpoints 15 >=84 >=84 DUI Arrests 254 n/a* n/a* Roadside Screening 117 >=72 >=72 Moving Citations 9,745 n/a* n/a* Regulatory Citations 4,005 n/a* n/a* Departmental(Island-wide)Measures DUI Arrests 1,050 n/a* n/a* Traffic Citations Issued 60,727 n/a* n/a* Burglary Clearance Rate 14.8 30% 30% Theft/Auto Theft Clearance Rate 29.8 30% 30% Court Documents 26.6 65% 65% n/a*=Statistical information,no projected numbers provided as the department does not support a quota system for citations or arrest. 234 POLICE OPERATIONS BUREAUS Program Expenditures FY 2014-15 FY 2015-16 FY 2016-17 Operations Bureau Actual Budget Request Number of Positions 449 451 451 Salaries and Wages 33,802,484.36 37,250,426 39,124,022 Operations 2,282,854.41 2,303,991 2,303,041 Program Total 36,085,338.77 39,554,417 41,427,063 HI-PAL Number of Positions 1 1 1 Salaries&Wages 84,594.92 184,818 43,413 Operations 16,099.31 17,500 17,500 Program Total 100,694.23 202,318 60,913 * HI-Pal positions to be absorbed back into Patrol Personnel Position Summary FY 2014-15 FY 2015-16 FY 2016-17 Position Title Actual Authorized Request Assistant Police Chief 2 2 2 Clerk III 5 5 5 Criminalist II 2 2 2 Criminalist III 1 1 1 Custodian/Groundskeeper I 4 4 4 Custodian/Groundskeeper I(1/2T) 1 1 1 Custodian/Groundskeeper I(1/4T) 4 4 4 Detective 37 38 38 Police Captain 9 9 9 Police District Operations Assistant 1 1 1 Police Evidence Custodian 2 2 2 Police Evidence Specialist I - - - Police Evidence Specialist II 2 2 2 Police Investigative Operations Clerk 6 6 6 Police Lieutenant 18 18 18 Police Major 2 2 2 Police Officer II 307 307 307 Police Operations Clerk 6 6 6 Police Sergeant 34 35 35 Polygraph Examiner 1 1 1 Secretary 2 2 2 Sexual Assault Forensic Nurse Coordinator 1 1 1 Storeroom Clerk 1 1 1 Victims Services Assistant(Temp) 1 1 1 Total 449 451 451 235 POLICE MISCELLANEOUS Program Expenditures FY 2014-15 FY 2015-16 FY 2016-17 Actual Budget Request Investigating Cause of Death 550,948.10 465,000 565,000 Training Account 96,854.50 120,000 120,000 Police Sobriety Test 123,091.00 90,000 138,000 Asset Forfeitures - 500,000 700,000 Police Private Contributions - 20,000 20,000 Total Miscellaneous 770,893.60 1,195,000 1,543,000 236 POLICE GRANT REVENUES Program Description To continue active efforts in obtaining funding through federal and state-sponsored grants to augment the department's budget in the areas of: 1. To continue providing for community relations, D.A.R.E. and youth programs. 2. To provide investigative operations personnel with specialized training and equipment dealing with drug enforcement. 3. To provide necessary equipment, manpower, training and for public education in dealing with Traffic Enforcement, to include speeding violations, drunk driving, seatbelt enforcement and motor vehicle occupant protection. 4. To provide personnel and SAFE nurses with the necessary equipment, training and supplies to deal with sexual assault and domestic violence. Program Objectives 1. HI IMPACT (Hawai`i HIDTA $132,564) - To combat the methamphetamine (ICE) problem in the County of Hawai'i by conducting various sting operations. 2. Statewide Narcotics Task Force (State Department of the Attorney General $125,000) - For multi jurisdictional task force programs that integrate federal, state and local drug law enforcement agencies and prosecutors for the purpose of enhancing inter-agency coordination and intelligence gathering and facilitating multi jurisdictional investigations. 3. Occupant Protection(State Department of Transportation $78,480) - To conduct seatbelt enforcement and child restraint roadblocks. 4. High Speed Enforcement (State Department of Transportation$91,168, funding to provide for additional enforcement dealing with speeding violations. 5. Click-It-or-Ticket(State Department of Transportation $18,500) - To reduce fatalities and injuries to front and rear seat occupants under the age of 17 by increasing seatbelt usage and awareness of state laws. 6. Roadblock Program (State Department of Transportation, Sobriety Checkpoint $183,605) to conduct DUI roadblocks to minimize fatalities and injuries. 7. Traffic Investigation (State Department of Transportation $62,800) - To reduce the number of alcohol-related fatalities and injuries, increase public awareness, and provide a constant deterrence against drunk driving. 8. Aggressive Driving Projects (State Department of Transportation $60,112) - To reduce the number of alcohol-related fatalities and injuries, increase public awareness and provide a constant deterrence against impaired driving. 9. Data Records (State Department of Transportation $124,180) - To establish a statewide traffic data system and to ensure compliance with national standards. 237 POLICE GRANT REVENUES Program Objectives (continued) 10. SAFE Standby Pay (State Department of the Attorney General $51,525) - To improve the department's response to violent sex crimes, physical abuse and crimes of violence against women. 11. SAFE Training (State Department of the Attorney General $24,946) - To improve the department's ability to respond to violent crimes against women primarily sexual assault, with associated domestic violence and physical abuse. 12. Justice Assistance Grant (U.S. Department of Justice $88,613) - To provide technological improvement and training that will benefit law enforcement and the prosecution of cases. 13. Distracted Driving (State Department of Transportation $57,430)—To reduce the number of drivers using an electronic mobile device while operating a motor vehicle by conducting checkpoints and issuing citations. 14. Youth Deterrence (State Department of Transportation $25,000)—To reduce the amount of underage individuals operating a vehicle after consuming alcohol and illegally drinking in public areas. 15. Department of Health—Tobacco Sting (State Department of Health $12,000)—To provide continued enforcement of the State Law Prohibiting Alcohol Sales to minors in the County of Hawai`i. 16. Wrongful Conviction Project—(State Department of the Attorney General $52,072). To purchase recording equipment and related technology for recording custodial interrogations of individuals by law enforcement. 17. Increasing Quality Services—(State Department of the Attorney General $25,641) For the purpose of paying for quality Forensic Services by continuous updated forensic sciences training and the purchase of a digital analytical balance with data print out accessories. 18. COPS Hiring Program—(The Department of Justice Office of Justice Programs Bureau of Justice Assistance $1,392,336). To fund six (6)police officers to include salaries and fringe benefits for up to three years of service. 19. 2014 COPS Hiring Program Grant—(The Department of Justice Office of Justice Programs Bureau of Justice Assistance $250,000). To initiate or enhance our agency's community policing plan and public safety response to the critical issues of school based policing through School Resource Officers. 20. Wireless E911 Fees—(Hawaii Enhanced 911 Board $644,000). For expenditures associated with the deployment of Wireless Enhanced 911 System. 238 POLICE GRANT REVENUES Program Expenditures FY 2014-15 FY 2015-16 FY 2016-17 Actual Budget Request Number of Positions 6 8 8 Operations 1,814,109.90 3,230,444 3,840,572 Program Total 1,814,109.90 3,230,444 3,840,572 Personnel Position Summary FY 2014-15 FY 2015-16 FY 2016-17 Position Title Actual Authorized Request Police Officer II(Temp) 6 8 8 Total 6 8 8 239 This page intentionally left blank 240 PROSECUTING ATTORNEY PROSECUTING ATTORNEY DEPARTMENT SUMMARY Mission Statement The Office of the Prosecuting Attorney pursues justice with integrity and commitment. Department Goals 1. To strive for just disposition of criminal cases and promote public safety and order through timely, efficient, and effective prosecution. 2. To ensure that victims and witnesses of crimes are treated with respect, courtesy, and sensitivity in their cooperation with criminal prosecution. 3. To improve the criminal justice system by identifying areas of need and working collaboratively with other criminal justice agencies and the community. 4. To encourage and promote crime prevention and early intervention initiatives to improve the quality of life on the Big Island. 5. Identify, promote and implement new and innovative approaches to solving crime problems. Funding Source and Position Count General Fund $ 6,593,557 General Fund 91 Grant Revenue $ 2,269,545 Grant Revenue/Other 29 Other $ 250,000 Total Budget: $ 9,113,102 Total Number of Positions 120 241 PROSECUTING ATTORNEY GENERAL PROSECUTION Program Description The Office of the Prosecuting Attorney is charged with the duty to see that the laws are faithfully executed and enforced within the County of Hawai`i. Violations of State and County laws, ordinances, rules and/or regulations are prosecuted on behalf of the community. The deputy prosecuting attorneys prosecute cases in the Family Courts, seven District Courts and four divisions of Circuit Courts in Hawai`i County. This involves all criminal matters including preliminary hearings, grand jury sessions, arraignment calendars, motions, hearings, pretrial conferences and trials. In addition, they handle all appeals before the Hawai`i Appellate Courts as well as the Federal Appellate Courts. Deputy prosecutors screen all criminal referrals made by police and other law enforcement agencies and are available 24 hours per day seven days a week for juvenile detention and felony conferrals. The Office continues its efforts to attend to the needs of victims and witnesses as they go through the criminal justice process. The Office seeks victims' input for and notifies victims of case disposition. The Office provides training for staff to maintain and improve their specialized skills. In addition, the Prosecuting Attorney deputies and staff provide training for police recruits and refresher training for police officers as well as to other law enforcement agencies and community organizations. The Deputy Prosecutors participate in career fairs and job shadowing and prepare appropriate educational presentations to students and faculty on the justice system, careers as a prosecutor and the risks and consequences of involvement in illegal activity. In an effort to reduce crime and promote public safety the Office is actively involved in several initiatives that address juvenile delinquency and promote community involvement in identifying and addressing public safety issues. The Office is actively supporting the Big Island Juvenile and Adult Drug Court, Veteran's Court, Environmental Court and Adult Mental Health Jail Diversion Program. In addition, we are collaboratively working to address elder issues, sexual assault, homelessness, efforts to reduce recidivism and establish the Big Island Juvenile Intake and Assessment Center. These programs strive to balance the individual service needs of the individual, the legal requirements of the courts, and the safety needs of the community. Whenever possible, the Office seeks funding for specialized units and demonstration projects. 242 PROSECUTING ATTORNEY GENERAL PROSECUTION Program Objectives Core prosecution and victim services 1. Attend all courts in the County and prosecute all violations of State and County laws, ordinances and regulations. 2. Maintain a professional, dedicated and trained staff to carry out the duties of the Prosecuting Attorney as defined under the County Charter. 3. Attend to the needs of victims and witnesses as they go through the criminal justice system to include providing case information, assistance with restitution and crime victim compensation and referrals to appropriate agencies. 4. Expand criminal case processing improvements utilizing technology within the office as well as among criminal justice system partners. 5. Provide statewide Traffic Safety Resource Prosecutor to develop effective enforcement strategies to reduce highway offenses and traffic crashes. 6. Maintain the sexual assault prosecution unit to continue working collaboratively with police investigators and other agencies to improve the outcome for sexual assault victims and hold offenders accountable. Improving the criminal justice system 1. Coordinate two training/educational workshops to improve the criminal justice system. 2. Meet quarterly with the Hawai`i County Police Department to discuss joint initiatives, policies, and procedures to improve investigations and prosecutions. 3. Meet monthly with the police, courts, Children's Justice Center, Sexual Assault Nurse Examiners (SANE), Department of Health, service providers and others to improve handling of domestic violence, child abuse and sexual assault cases. 4. Meet quarterly with Hawai`i criminal justice agencies to discuss appropriate interventions and consequences for offenders. Community initiatives to promote crime prevention and intervention and other efforts 1. Support juvenile delinquency prevention and intervention initiatives. 2. Support domestic and family violence prevention and intervention initiatives. 3. Support neighborhood watch and other community based crime prevention and education initiatives. 4. Coordinate two training/educational workshops to promote crime prevention and early intervention initiatives. 5. Support the Committee on the Status of Women, formerly under the Mayor's Office. 243 PROSECUTING ATTORNEY GENERAL PROSECUTION Program Highlights Traditional Prosecution 1. The Prosecutors office was successful in the prosecution of a cold case homicide. 2. The Prosecutors office was successful prosecution of one of the first Negligent Homicide cases under the "vulnerable user" statute in the State. 3. The district and family court deputies are being cross trained to know how to do every aspect of the courts and calendars including specialty courts: Juvenile Court, Domestic Violence Court, Environmental Court, 704 (mental health) calendars, International calendar, Screening, Proof of compliance calendars, regular district court calendars, Drug Court, Trials and Preliminary hearings. Victim Services 1. The Prosecutors office received a grant to fund sex assault unit supervisor for which we hired an experienced prosecutor with 20 years of experience, ten of which was exclusively prosecuting sexual assault cases. Since her start in February, she has reviewed our backlog, formed a sexual assault unit, brought in specialized training, identified areas of weakness and is currently working on protocols and procedures to improve our practice on behalf of victims and to hold these offenders accountable. Criminal Justice System 1. Our Prosecutor and staff were an integral part in helping to start the Big Island Veteran's Treatment Court. 2. The first 15 Victim Offender Conferencing facilitators we trained utilizing current staff and trainers from the mainland. A Victim Offender Conferencing program continues to be developed. Juvenile Issues 1. The Prosecutors office co-Organized with the University of Hawai`i at Hilo and Micronesians United (MOBI) a Pacific Islander Career day for High School kids. There were over 200 high school students and about 75-100 college students that participated. 244 PROSECUTING ATTORNEY GENERAL PROSECUTION Program Highlights (Continued) Community Strategies 1. The Prosecutors office co-organized and started the domestic violence summit where we brought in about 100 stakeholders to start working on issues related to domestic violence for Hawai`i County and the State of Hawai`i. . 2. In September the sexual assault unit hosted trainers Patti Powers and Jennifer Long from Aequitas: The Prosecutors' Resource on Violence Against Women. They presented four days of training (two in Hilo and two in Kona) on a number of topics related to sexual assault prosecutions. The training was attended by more than 80 child abuse professionals statewide. Administrative/Other 1. The Hilo and Kona office clerical staff has been providing training to each other by sending staff from each office to the other office. 2. Computers were replaced to ensure that all regular employees are using computers that meet the minimum requirements (Windows 7 or higher) of our state and federal collaborators who maintain data banks and information sharing systems. 3. A new phone system utilizing VoIP (Voice over Internet Protocol) was contracted and installed in our West Hawai`i offices. 4. A new phone system was also contracted and installed in our East Hawai`i offices. 245 PROSECUTING ATTORNEY GENERAL PROSECUTION Program Measures FY 2014-15 FY 2015-16 FY 2016-17 Actual Budget Estimate Charges: Opened during period 16,973 20,000 20,000 Accepted for prosecution 14,406 17,000 17,000 Disposed 16,001 12,000 12,000 Set for trial- Circuit Court 4,377 3,000 3,000 District Court 9,873 12,000 12,000 Family Court 1,751 3,000 3,000 Circuit Court calendars: Hilo 260 260 260 Kona 260 260 260 Misdemeanor calendar days: Hilo(a.m. and p.m.) 208 208 208 Puna 156 156 156 South Kohala 52 52 52 Hamakua(includes Adult-DV) 24 24 24 North Kohala(includes Adult-DV) 12 12 12 Kona 247 247 247 Ka'u 24 24 24 Family Court(Juvenile)calendar days: • Hilo,Puna 104 104 104 Kona 72 72 72 N. &S. Kohala/Hamakua 18 18 18 Family Court(Adult-DV)calendar days: Hilo, Puna 104 104 104 Kona/Ka'u 72 72 72 S. Kohala 15 15 15 Drug Court: Hilo 52 52 52 Kona 52 52 52 Mental Health Court/Jail Diversion(Hilo/Puna) 24 24 24 Environmental Court 6 12 12 246 PROSECUTING ATTORNEY GENERAL PROSECUTION Program Expenditures FY 2014-15 FY 2015-16 FY 2016-17 Actual Budget Request Number of Positions 87 91 91 Salaries and Wages 5,775,816.45 6,060,617 6,067,101 Operations 568,303.01 512,341 518,171 Equipment 95,769.83 200 200 Program Total 6,439,889.29 6,573,158 6,585,472 Personnel Position Summary FY 2014-15 FY 2015-16 FY 2016-17 Position Title Authorized Authorized Request Prosecuting Attorney 1 1 1 1st Deputy Prosecuting Attorney 1 1 1 Account Clerk 1 1 1 Accountant III 1 1 1 Administrative Assistant 1 1 1 Business Manager 1 1 1 Clerk II 3 3 3 Clerk III 1 1 1 Deputy Prosecuting Attorney 29 30 31 Information Systems Analyst IV 1 1 1 Information Systems Analyst V 1 1 1 Investigator III 2 - - Investigator IV - 2 2 Investigator V 5 5 5 Investigator VI 1 1 1 Legal Clerk I 3 3 3 Legal Clerk II 6 6 6 Legal Clerk III 13 15 15 Legal Clerk IV - 2 2 Private Secretary 1 1 1 Program Manager 1 1 1 Senior Account Clerk 1 1 1 Senior Clerk-Stenographer 1 1 1 Senior Deputy Prosecuting Attorney 1 1 0 Special Projects Coordinator 2 2 2 Supervising Legal Clerk I 2 1 1 Supervising Legal Clerk II 1 1 1 Victim/Witness Coordinator 1 1 1 Victim/Witness Counselor I 1 1 1 Victim/Witness Counselor II 1 4 4 Total 87 91 91 247 PROSECUTING ATTORNEY GRANT REVENUES Program Description The Office of the Prosecuting Attorney receives and continually seeks funding from Federal and State sources. These funds are used to implement innovative programs, support prosecution efforts, educate the public, improve the criminal justice system, and purchase equipment that would not be possible with County funds. Program Objectives 1. Career Criminal (State Department of the Attorney General, $600,000, 12 Employees)—To provide quick identification, prosecution and conviction of those persons making a career of crime. 2. Victim/Witness Assistance (State Department of the Attorney General, $150,000, two Employees)—To assist crime victims and witnesses and their families by providing information, counseling, and support services primarily to victims of violent and property crimes. 3. Victims of Crime Act (U.S. Dept. of Justice, Office for Victims of Crime Formula Grant Program, $900,000, nine Employees)—To assist victims of crime through the judicial process, focusing on crimes such as homicide, sexual assault, child abuse and domestic violence. 4. Violence Against Women (U.S. Dept. of Justice, STOP Violence Against Women Formula Grant Program, $90,000, one Employee)—To improve prosecution of domestic violence cases involving adult women by dedicating a deputy to handle these cases. 5. Juvenile Accountability Incentive Block Grant (U.S. Dept. of Justice, Juvenile Accountability Incentive Block Grant program, $75,000)—To combat juvenile crime utilizing innovative approaches. 6. Traffic Safety Training Grant—(U.S. Department of Transportation, $125,000) - To conduct statewide training to improve law enforcement system response to traffic crash cases and improve highway safety. 7. Big Island Juvenile Intake and Assessment Center(BIJIAC)—(Hawai`i Office of Youth Services, $200,000)—To support operation of a juvenile intake and assessment center. 8. Justice Assistance Grant (JAG)—U.S. Department of Justice funds for technology improvements, $150,000. 248 PROSECUTING ATTORNEY GRANT REVENUES 9. Justice Assistance Grant (JAG)—(U.S. Department of Justice funds for a Specialized Sexual Assault Unit—$170,000, one employee) Staff to review and coordinate prosecution of sexual assault cases. 10. Hawaii Airport Task Force - $18,000 Reimbursement for Investigator's overtime to assist the HATF with investigations. 249 PROSECUTING ATTORNEY GRANT REVENUES Program Expenditures FY 2014-15 FY 2015-16 FY 2016-17 Actual Budget Request Number of Positions 28 29 29 Salaries and Wages 844,625.37 1,252,452 1,465,802 Operations 533,884.45 1,331,548 884,743 Equipment 105,934.08 179,000 169,000 Program Total 1,484,443.90 2,763,000 2,519,545 Note: Includes Federal and State Forfeitures Personnel Position Summary FY 2014-15 FY 2015-16 FY 2016-17 Position Title Authorized Authorized Request Clerk II 1 2 2 Clerk II(Temp) 1 - - Deputy Prosecuting Attorney 4 4 4 Investigator V(Temp) 1 1 1 Investigator V 2 2 2 Legal Assistant II(Temp) 2 2 2 Legal Assistant II 1 1 1 Legal Clerk I 3 2 2 Legal Clerk I(Temp) - 1 1 Legal Clerk II 1 1 1 Legal Clerk III 2 2 2 Legal Clerk IV 1 1 1 Student Helper 1 1 1 Deputy Prosecuting Attorney(Temp) - 1 1 Victim/Witness Counselor I 3 2 2 Victim/Witness Counselor II 3 4 4 Victim Services Assistant(Temp) 2 2 2 Total 28 29 29 250 PROSECUTING ATTORNEY COMMITTEE ON THE STATUS OF WOMEN Program Goals 1. To promote and support women in their roles in public and private sectors. 2. To act as a clearinghouse and coordinating body for activities and information supporting women and girls. 3. To create public awareness of the responsibilities, needs, potentials and contributions of women. 4. To seek improvements in educational, counseling programs and policies to meet the needs of women and girls in order to better prepare them for their roles in the community. 5. To work with the Hawai`i State Commission on the Status of Women to improve the wellbeing of all women in the County and State. 6. To build and maintain relationships with Federal, State, local and international agencies advocating for the status of women. Program Description The Hawai`i County Committee on the Status of Women (CSW), working with the Hawai`i State Commission on Status of Women (HSCSW), promotes equality for women and girls in the County by acting as a catalyst for positive change through advocacy, education, collaboration and program development. Program Objectives 1. Launch a Social Media Safety Education campaign with will include an Apps Development Competition to educate our youth and families to the dangers (bullying and predators) of social media and for students to develop smartphone applications to disseminate information to their peers. 2. Support,through sponsorship, planning, promotion and attendance, the 2nd Hawai`i Island Women's Leadership Summit. 3. Re-launch the Women's Hall of Fame program to honor women who have made exceptional contributions to community, great strides to overcome adversity and are examples of excellence in Hawai`i County. 4. Extend our reach on Domestic Violence Prevention, expanding efforts to collaborate with other organizations. 5. Launch a therapeutic art program (Violence Recovery Through Art) as a vehicle for youth and women suffering from domestic violence and sexual assault to cope with and heal. 251 PROSECUTING ATTORNEY COMMITTEE ON THE STATUS OF WOMEN Program Highlights 1. The committee co-sponsored the Ladies Night Out event which was coordinated by Hui Malama Ola Na Oiwi. The event was held in Hilo in September, 2014 and was attended by over 350 women. The committee also co-sponsored a"Boomer Women Aging Well" seminar in Kona. 2. The committee sponsored the Real Women Creative Writing Competition where essays are solicited from public, charter, private, and immersion school students in grades 5th through 12th. Essays were submitted from 18 schools. An awards luncheon was held in April 2015 to honor the awardees, their parents, and the participating teachers from middle and high schools from throughout the island. 3. The Committee received $40,000 in Hawai`i County Council funding to create awareness to prevent Teen Dating Violence and to promote healthy relationships. 4. The Committee sponsored a return visit to Big Island for Dr. Jill Murray, nationally- acclaimed expert on Teen Dating Violence prevention and awareness. The Committee held two Teen Dating Violence Summits, the first in Hilo and the second in Kona. The Summits were well attended by over 150 students in Hilo and over 200 students in Kona. A smaller gathering of students with Dr. Murray was also held in North Kohala. Program Measures FY 2014-15 FY 2015-16 FY 2016-17 Actual Budget Estimate Number of Meetings Held 9 12 12 Events Held 3 3 3 Workshops Held 1 1 1 Event Participation 6 6 6 Program Expenditures FY 2014-15 FY 2015-16 FY 2016-17 Actual Budget Request Operations 50,293.22 8,085 8,085 Program Total 50,293.22 8,085 8,085 252 PUBLIC WORKS PUBLIC WORKS DEPARTMENT SUMMARY Mission Statement Working together as ONE to improve the quality of service for the health and safety of our Big Island `Ohana. Department Goals To protect public health, safety, and the environment: 1. Strive to improve the roadway system for the safe and efficient travel of people and goods island-wide. 2. Maintain a clean roadway system and enhance the traveling experience with beautification projects. 3. Maintain public flood control facilities, drainage systems and participate in the Community Rating System (CRS). 4. Enforce building, electrical, plumbing, sign, outdoor lighting codes, subdivision, grading, and flood ordinances. 5. Ensure the safety of Hawai`i County's bridges and comply with the National Bridge Inspection (NBI) and other Federal, State, and County of Hawai`i regulations. 6. Maintain the County vehicle and heavy construction equipment fleet. 7. Respond to all natural and man-made disasters or contingencies. 8. Create opportunities for managers and supervisors to meet the changing demands of customers. 9. Create a data system using technology to manage complaints. 10. Adopt customer service principles. To achieve this, additional resources, training, and business principles are required. 11. Integrate transit, vehicle, bicycle, and pedestrian modes of travel into a shared roadway, reducing vehicle use. 12. Improve information to the public using the most efficient technology to reach the greatest number of customers. Funding Source and Position Count General Fund $ 17,176,607 General Fund 198 Grant Revenue - Grant Revenue/Other 4 Total Budget: $ 17,176,607 Total Number of Positions 202 253 PUBLIC WORKS ADMINISTRATION Program Description The Administration oversees fiscal management, goals, objectives, budgets, contracts, personnel services and supervision for: Building, Engineering, Automotive, Traffic, and Highway Maintenance divisions, and is responsible for informing the public about programs and projects through public outreach and education. The Director is a technical adviser to the Mayor, Managing Director, and Hawai`i County Council. Program Objectives 1. Ensure core functions are accomplished within budget 90% of the time as measured by monthly financial reports. 2. Reduce by 10% claims due to industrial accidents. To achieve this, educate personnel through training programs for personal and operational safety. 3. Encourage at least one third of the total departmental employees to participate in safety related training per year. 4. Improve customer service to the public by training all employees in customer service skills. Schedule mandatory customer service training for all employees to include at least one module per year. 5. Comply with the National Bridge Inspection(NBI) and other Federal, State, and County of Hawai`i bridge inspection regulations including preparation and submission of bridge reports, by conducting 128 of the bridge inspections every two years as they are due. 6. Performing bridge repair and maintenance projects on at least 4 bridges that have been identified as requiring timely action due to deterioration, deficiencies, and defects. Carry out bridge replacements and/or rehabilitations, as well as scour analysis countermeasure implementation as needed. This includes implementing the planning, design, construction management, and permitting processes of an average of three to five per year, depending on the severity and complexity of the repair work and available resources that needs to be done. 7. Comply with the Federal Highway Administration (FHWA) requirements by conducting structural analyses to determine the load rating (Inventory and Operating) capacity of approximately 52 in-service bridges, registered in the National Bridge Inventory (NBI). 8. Comply with the Code of Federal Regulations (CFR) mandate by conducting underwater inspections to two NBI registered in-service bridges. 254 PUBLIC WORKS ADMINISTRATION Program Highlights Opening of the La'aloa Avenue Extension Phase one of the project extended the existing La'aloa Avenue, a two-lane, 60-foot collector road, 1,900 feet mauka to the Kuakim. Highway. The extension provides a much needed mauka-makai connector road between Kuakini Highway and Ali'i Drive that improves traffic flow, reduces congestion, and provides better access for emergency response operations. Phase two involved the improvement of the existing La'aloa Avenue Roadway. Construction begins for the southern section of Alii Drive (Mamalahoa Highway Bypass Road) The Mamalahoa Highway Bypass Road and Nitpo`opo`o Road Intersection Improvement projects involved the construction of a two-lane roadway from Haleki`i Street 2.2 miles to the vicinity of the Napo`opo`o Road/Mamalahoa Highway intersection. The $30 million project includes two travel lanes, paved shoulders, driveway tie-ins, water utilities, and drainage improvements. Improvements to Manono St. This on-going project consists of improvements to Manano Street between Lanikaula Street and Kekuano`a Street. This involves new concrete curbs, gutter, sidewalks, roadway reconstruction, drainage improvements, utility relocation, roadway signing and striping and other related improvements. The estimated completion date of the project will be in the 2nd quarter of 2016. Kapi`olani Street Extension This on-going project includes the extending o f Kapi`olani Street from Lanikaula Street to Mohouli Street. This extension provides an alternate emergency evacuation route and improves traffic flow on Kilauea Avenue, Kino`ole Street, and the surrounding streets. The project involves construction of concrete curb, gutter and sidewalk; drainage improvements, utility installation, and relocation; traffic signals at two intersections and a concrete bridge across Waiakea Stream. Estimated completion will be mid-2016. Tropical Storm Iselle Removal of trees and opening of roads in Puna district - Hawaiian Paradise Park, Hawaiian Beaches, and Nanawale. 255 PUBLIC WORKS ADMINISTRATION Lava threat from June 27th Lava Flow Construction of alternate emergency roads: Railroads—Nanawale to Hawaiian Paradise Park; Chain of Craters Road—Kalapana to Volcano National Park Improved Beach Road - Hawaiian Beaches to Hawaiian Paradise Park. DPW (Department of Public Works) Traffic Division launched punatraffic.com, a publicly available web based traffic monitoring service for the lower Puna to Kea'au area. Traffic conditions along several transportation corridors including HWY 130 are monitored with thirty cameras. The images are available for public viewing at punatraffic.com. The camera images refresh every three to five minutes and are meant to assist the public in making their travel plans. The website also provides estimated drive times based on current traffic conditions. The traffic monitoring system is a part of the County's overall plan to monitor traffic flow that may have to be re-routed as a result o the June 27 Lava Flow. The cameras were installed by ICX Transportation Group. The service went live on March 25, 2015. Kaumana Drive Road Resurfacing The project involved the resurfacing of 2.5 miles of Kaumana Drive that started approximately from Ainako Avenue/Mohouli Street to Akolea Road. Hamakua Road Resurfacing The resurfacing was completed of approximately 4910 feet of the Old Mamalahoa Highway. Work started approximately 1 mile from Lakeland Subdivision and proceed towards Honokaa. Ka`iminani Drive Roadway Improvements On-going Improvements continue on Ka`iminani Drive to Ane Keohokalole Highway. These include road reconstruction, driveway tie-ins, building retaining walls, adjusting underground utilities, drainage, and other related improvements from Ahiahi Street to Ane Keohokalole Highway. The project is estimated to complete in the 4th quarter of 2016. The Federal Highway Administration is paying 80 percent of the $16.9 million project cost, and the County the remaining 20 percent. 256 PUBLIC WORKS ADMINISTRATION Kamehameha Avenue Kamehameha Avenue Reconstruction project, from Ponahawai Street to the canoe landing near Wailoa Bridge involved the reconstruction of the four-lane-roadway, sidewalks, and curb ramps; adding turn pocket lanes, center left turn lanes, and bike lanes; improving drainage; installing LED streetlights; and upgrading the traffic signal at the Pauahi Street intersection. Project is scheduled to be completed by the end of September 2015. Ponahawai Street resurfacing The Ponahawai Street Resurfacing project which started from Kapi'olani Street to Kamehameha Avenue was completed in October 2014. It involved road paving, sewer lateral work, traffic signal system upgrades at the intersections of Kilauea Avenue, Kino`ole, and Kapi`olani Streets, pavement restriping, and adjusting and repairing utility laterals, valves, and boxes. North Kona Flood Study Proposed flood map changes were sent to 326 property owners in North Kona. North Kona property owners, received letters from the County of Hawai`i, Department of Public Works in July, informing them of proposed floodplain changes to the 1988, 1994 & 1995 "Flood Insurance Rate Maps" or FIRMs. The areas in the preliminary flood study include: Wai`aha Drainage way, Split flows & Tributaries - Kona Hawaiian Village Fairfield Resorts, Kona Hill Crest, Hualalai Colony, Kula Kai Estates, Halewili Places, Kona Makai, Royal Seacliff, Kahakai Estate, Omilo Place; Holualoa Drainage way, Holualoa Bay Village, Ali`i Kai, Kamani Trees, Komohana Kai, Io View Estates, Pakalakala Place, Holualoa. The preliminary flood study may take six months to over a year to complete before officially adopted by FEMA. Green stripes added to bike lane The Traffic division is conducting an experiment on bike lanes and cyclist visibility in Hilo and Kona. In Hilo at the University of Hawai`i, green stripes mimicking the existing white strips to bike lanes starting from the intersection at the entrance to the UH 257 PUBLIC WORKS ADMINISTRATION and going in both directions on both sides of the road. Green stripes were also added to bike lanes in Kona between Palani Road and Kaiwi Street on Kuakini Highway. This experiment aims to increase cyclist visibility when bikes and vehicles merge and to create a safer environment for cyclists. LED Streetlights Installed in Alii Heights. Ali`i Heights was the first residential area on the Big Island that benefited from a new, kinder LED for neighborhood communities. The new LED light is designed to focus onto the street and not into people's homes. They are sensitive to the eye, less glare, sensitive to the astronomy industry, as well as deliver an energy savings of over fifty (50%)percent. Public Works awarded ten construction contracts in FY 2014-15: • West Hawai`i Civic Center Mayor's Office Emergency Power and Air Conditioning and Entrance Door Actuators • Automotive Division Reroofing & Improvements • Hawai`i County Building/Aupuni Center Electric Vehicle Charging Stations • South Hilo Base Facility Highway Division Office Addition • Schultz Siding Complex ADA Compliance & Improvements • Kapi'olani Street Extension- Lanikaula Street to Mohouli Street • Mauna Loa Drive - Repair of Tropical Storm Iselle Damage • Ka'alaiki Road Low Water Crossings Repairs due to Hurricane Iselle • Manono Street Improvements, Lanikaula Street to Kekuanaoa Street, Federal Aid Project No. STP-2770(004) • South Kona Drainage Improvement Public Works also awarded 24 construction contracts for other departments in FY 2014-15: • Carvalho Park & Pi'ihonua Gym Re-Roofing& Repairs • Kohala EAD Building Accessibility Improvements • Liliuokalani Gardens Torii Gate • Pana`ewa Park Site Accessibility Improvements • Kona Imin Center Accessibility Improvements • Ali`i Kai Subdivision New Park Development • Onekahakaha Beach Park Pavilion#7 • Pana`ewa Rainforest Zoo New Play Area • Edith Kanakaole Multi-Purpose Tennis Stadium New Flooring 258 PUBLIC WORKS ADMINISTRATION • Hilo Armory Re-Roofing • University Heights Park Re-Roofing & Repairs • Isaac K Hale Beach Park New Shade Canopies • Mauna Kea Recreation Area New Playground • Honomu Gymnasium Re-Roofing & Repairs • Carvalho Park Ballfield Light Pole Replacement • Honokaa Tennis Courts Accessibility Improvements • Mauna Kea Recreation Area New Comfort Station • Ikuo Hisaoka Gymnasium Re-Roofing & Repairs • Kamehameha Park Scoreboard Replacement • Wailoa Sewage Pump Station Roof Replacement • Pa'auilo Bus Stop and Shelter Improvements • Kealakehe Wastewater Treatment Plant Areation Upgrade and Sludge Removal; • Planning, Design and Construction of the Na Kahua Hale 0 Ulu Wini Parking Lot Improvements • Planning, Design and Construction of the Landscape Installation for Buildings A-2 through A-6 for the Kaloko Housing Project 259 PUBLIC WORKS ADMINISTRATION Program Measures FY 2014-15 FY 2015-16 FY 2016-17 Actual Budget Estimate Favorable Financial Performance Reports 90% 90% 90% Number of department-wide industrial accidents 24 26 23 Number of employees trained in safety classes 236 112 236 No.bridge inspections of total bridges 27 34 40 No.bridge repair&maintenance 10 10 10 No.bridge replacement/rehabilitation projects 8 5 5 No.of employees trained in customer service 31 25 25 (HGEA) No. of managers/supv rec'd Supervisory Training 10 10 10 Additional Information: Number of Employees in the Department 343 337 353 Work Comp Cases with Lost Time 11 18 16 Program Expenditures FY 2014-15 FY 2015-16 FY 2016-17 Actual Budget Request Number of Positions 29 28 28 Salaries and Wages 1,165,462.19 1,231,378 1,273,821 Operations 55,767.27 54,559 336,879 Equipment - 2,700 2,880 Water Spigot 113,121.69 121,210 121,210 Program Total 1,334,351.15 1,409,847 1,734,790 260 PUBLIC WORKS ADMINISTRATION Personnel Position Summary FY 2014-15 FY 2015-16 FY 2016-17 Position Title Authorized Authorized Request Director 1 1 1 Deputy Director 1 1 1 Account Clerk 4 4 4 Accountant I 2 2 2 Accountant IV 1 1 1 Administrative Assistant 1 1 1 Business Manager 1 1 1 Civil Engineer V 1 1 1 Clerk III 5 5 5 Contracts Technician 2 2 2 Human Resources Program Specialist 1 1 1 Human Resources Technician I 1 1 1 Information&Education Specialist 1 1 1 Private Secretary 1 1 1 Projects Administrator 1 1 - Projects Coordinator(Temp) 1 1 1 Senior Account Clerk(Temp) 1 1 1 Student Helper I 2 2 2 Supervising Contracts Technician 1 1 1 Total 29 28 28 261 PUBLIC WORKS BUILDING Program Description The Building Division with offices in Kona and Hilo is responsible for administering and enforcing building, energy, electrical, plumbing, outdoor lighting and sign codes to ensure construction is energy efficient and meets minimum standards to safeguard life, limb, health, property and public welfare. The Building Division provides general services for janitorial and landscape maintenance; facility repair and maintenance including carpentry, electrical, painting, plumbing; parking control; and the planning, design and construction for County facilities island-wide. The facility repair and maintenance staff also assists with repairing of wooden bridges. The General Services and Repair and Maintenance budgets pay for various County Facilities island-wide: • Janitorial, yard maintenance and trash removal services; • Facility repairs and maintenance including septic system maintenance; • Facilities improvements including small office renovations, cabinetry and furniture; • Electricity, gas, sewer, telephone water utilities fees; • Air conditioning, elevator and fire alarm service and maintenance; • Insurance premiums; Program Objectives 1. Process building permits on a regular basis and complete the plan review of 90% of residential permits within 20 calendar days. 2. Complete 90% of requested inspections within two working days. 3. Schedule and complete 90% of routine (non-critical) maintenance and repair requests within 30 calendar days of receipt of request. 4. Improve processing of building, electrical, plumbing and sign permits, and the public's access to information. Program Highlights In comparison to FY 2013 — 14, FY 2014— 15 witnessed the number of building permits issued increase 14.5 percent, valuation of construction increase 22.6 percent, and permit fees collected increase 14.3 percent. 262 PUBLIC WORKS BUILDING Program Highlights (continued) The following summarizes building permits issued (exclude electrical,plumbing, and sign permits): Fiscal Year 2014-2015 Geographic Permits Issued Valuation Fees District %change % change % change 1 Puna 1,148 5.9% $84,384,618 -5.4% $305,619 -3.7% 2 S Hilo 1,162 8.8% $99,117,627 -7.6% $389,699 -0.7% 3 N Hilo 61 -6.2% $5,734,916 -17.4% $21,253 -13.9% 4 Hamakua 124 -9.5% $8,041,420 -36.0% $33,164 -29.8% 5 N Kohala 196 39.0% $21,117,434 5.3% $62,292 13.4% 6 S Kohala 825 35.0% $181,228,592 155.8% $447,610 114.7% 7 N Kona 1,546 11.2% $349,032,942 19.5% $740,177 9.5% 8 S Kona 231 17.3% $23,314,753 -20.1% $74,342 -14.4% 9 Ka`u 201 14.9% $11,880,163 6.2% $47,356 -2.6% Totals 5,494 14.5% $783,852,465 22.6% $2,121,512 14.3% Percentage change from Fiscal Year 2013 -2014 Fiscal Year 2013-2014 Geographic Permits Issued Valuation Fees District %change % change % change 1 Puna 1,084 12.4% $89,173,308 49.7% $317,267 39.2% 2 S Hilo 1,068 -18.3% $107,260,934 -17.6% $392,432 -23.9% 3 N Hilo 65 -13.3% $6,938,922 -23.7% $24,676 -28.5% 4 Hamakua 137 16.1% $12,561,422 42.2% $47,214 30.2% 5 N Kohala 141 -17.1% $20,057,449 20.3% $54,953 -10.6% 6 S Kohala 611 8.1% $70,836,967 6.3% $208,466 -3.7% 7 N Kona 1,319 6.6% $292,103,860 54.8% $675,974 19.7% 8 S Kona 197 9.4% $29,170,311 175.9% $86,803 96.4% 9 Kau 175 26.8% $11,190,781 -58.6% $48,638 -47.0% Totals 4,797 0.9% $639,293,954 23.1% $1,856,422 3.5% Percentage change from Fiscal Year 2012-2013. 263 PUBLIC WORKS BUILDING Program Measures FY 2014-15 FY 2015-16 FY 2016-17 Actual Budget Estimate Residential Plan Review(%plans/within 20 79% 85% 90% working days) Completion of Called Inspection Requests (% 72% 85% 90% requests/within 2 work days) Complete Non-critical Maintenance Requests(% 95% 90% 95% requests/within 30 calendar days) Additional Information Floor Area Maintained 251,820 251,820 259,187 Number of PW Structures Maintained 75 75 75 Buildings to be Repainted 4 5 3 Buildings to be Reroofed 0 3 2 Buildings with Structural Repairs 1 1 1 Buildings to be Renovated 0 1 0 Other Misc. Repairs(Pavement, Plumb,etc.) 1 0 0 Repair and Maintenance Jobs Performed 1,320 1,200 1,300 Structures Designed 8 10 10 Parking Citations Issued 507 300 900 Plan Reviews Performed: Building 9,279 8,400 9,300 Electrical 6,190 5,250 6,200 Plumbing 2,094 1,750 2,100 Permits Issued: Building 5,494 4,800 5,500 Electrical 5,645 5,200 5,700 Plumbing 1,897 1,700 1,900 Sign 44 50 50 Inspections Conducted: Building 8,625 9,800 8,700 Electrical 11,296 11,000 11,300 Plumbing 3,965 4,200 4,000 CIP Project Programmed(subject to funding): New Facility 0 0 3 ADA 3 5 5 Hazmat 3 5 5 R&M 4 7 7 Hardening 1 4 4 Renovation _ 4 2 3 Energy Improvement 1 10 4 264 PUBLIC WORKS BUILDING Program Expenditures FY 2014-15 FY 2015-16 FY 2016-17 Actual Budget Request Number of Positions 97 108 108 Salaries and Wages 3,956,265.58 5,075,423 5,481,090 Operations 2,487,862.76 2,745,460 2,703,660 Equipment 94,219.13 198,030 11,600 Program Total 6,538,347.47 8,018,913 8,196,350 Personnel Position Summary FY 2014-15 FY 2015-16 FY 2016-17 Position Title Authorized Authorized Request Account Clerk 1 1 1 Architectural Drafting Technician I 2 2 2 Architectural Drafting Technician II 1 1 1 Building Chief 1 1 1 Building Inspector 10 14 14 Building Maintenance Worker 1 1 1 Building Permit Clerk 8 8 8 Building Plans Examiner 2 2 2 Building Projects Manager 1 1 1 Building Repair and Maintenance Supervisor 1 1 1 Carpenter-Cabinet Maker 5 5 5 Civil Engineer V 0 0 0 Custodian/Groundskeeper I 18 18 18 Custodian/Groundskeeper II 5 5 5 Deputy Building Chief 1 1 1 Electrical Engineer - 1 1 Electrical Inspector 6 10 10 Electrician 2 2 2 General Services Superintendent 1 1 1 General Services Supervisor 2 2 2 Lead Building Maintenance Worker 1 - - Lead Carpenter-Cabinet Maker 2 2 2 Lead Electrician 1 1 l Lead Painter 1 1 1 Mechanical Engineer - 1 1 Painter 2 2 2 Parking Control Officer 2 1 1 Plans Examining Manager 1 1 1 Plumber 1 1 1 Plumbing Inspector 5 6 6 Program Manager - 1 1 265 PUBLIC WORKS BUILDING Personnel Position Summary (continued) Projects Coordinator 5 5 5 Structural Engineer - 1 1 Supervising Building Inspector 2 2 2 Supervising Building Permit Clerk 2 2 2 Supervising Electrical Inspector 2 2 2 Supervising Plumbing Inspector 2 2 2 Total 97 108 108 266 PUBLIC WORKS ENGINEERING Program Description The Engineering Division provides civil engineering, land surveys, and regulatory services in accordance with Chapters 10, 22, and 27 of the Hawai`i County Code (HCC). The Division is comprised of the following five sections: • Administration • Land Surveying • Regulatory Review • Design and Investigation • Inspection The Administration section provides the following services: 1. Provides general supervision and administrative support. 2. Coordinates civil engineering (non-building)projects and programs using County, State, and Federal funds. 3. Supervises and coordinates land acquisition activities for the Department. The Land Surveying section provides the following services: 1. Provides general land surveying services, including topographic maps and boundary studies. 2. Produces parcel maps and their descriptions for the County. 3. Reviews privately generated survey maps and descriptions. 4. Addresses survey issues and complaints related to County facilities, such as road encroachments. 5. Maintains an inventory/file of all road and drainage right-of-ways, Public Works parcels, and survey records generated by the County 6. Provides County maps and survey information to the public. The Regulatory Review section provides the following services: 1. Implements/enforces the applicable regulatory requirements of Chapters 10, 22 and 27, Hawai`i County Code (HCC). 2. Provides comments to the Planning Department on land-use related matters, such as subdivision, ohana, variance, and change of zone applications; and on Special Management Area (SMA), Use, and Special Permits. 3. Investigates and resolves regulatory complaints. Except for building permit plans, reviews and/or coordinates the review and approval of all private construction plans, traffic reports, flood studies, environmental documents, and so forth as they relate to the interests and regulatory authority of the Department. 267 PUBLIC WORKS ENGINEERING Program Description (continued) The Design and Investigation section provides the following services: 1. Plans, designs, and constructs civil engineering (non-building) County Capital Improvement Projects (CIP). 2. Investigates and resolves roadway, drainage, and other related complaints. 3. Provides drafting services. The Inspection section provides the following services: 1. Inspects civil engineering (non-building) County CIP; private subdivision, and development construction. 2. Inspects grading, grubbing and stockpiling work per Chapter 10 of the HCC. 3. Inspects construction within the County right-of-way per Chapter 22 of the HCC. Program Objectives 1. Participate in the State/FHWA Statewide Transportation Improvement Program (STIP). 2. Complete County CIP drainage and Roadway projects in a timely manner. 3. Prepare parcel maps in three months and process subdivision applications in three months. 4. Provide in-house construction management for all projects. 5. Respond to or process 80% of all time-sensitive documents, such as subdivision, change of zone, and variance applications, by stipulated deadlines. 6. Respond to or process 70% of all materials that do not have a stipulated deadline, such as construction and grading plans, complaints, and environmental matters within two weeks. 7. Provide same day service for 75% of all permits issued by the Division, including building permits. 268 PUBLIC WORKS ENGINEERING Program Highlights 1. Completed the $12 million Kamehameha Ave Reconstruction Project(STIP). 2. Completed the Kaiminani Drive Roadway Improvements Phase I Project(STIP). 3. Completed the La'aloa Ave Extension Ave Extension Project, Ponahawai Resurfacing Project, Mauna Loa Drive Storm Damage Repair Project, South Kona Drainage Improvement Project and the Analio Culvert Repair Project. 4. On-going construction of the $16.9 million Kaiminani Drive Roadway Improvements Phase II Project (STIP) 5. On-going construction of the Mamalahoa (Hokuli'a) Bypass, $5 million Manono Street Improvements Project (STIP), Kapi'olani Street Extension Project, Mamalahoa Highway (Waimea) Improvements Project and the Komohana Street Reconstruction Project 6. Design Phase for the Kawailani/Iwalani Intersection Improvement Project (STIP), Ali'i Drive Shoulder Improvements Project, Kalaniana'ole Ave Reconstruction Project, West Hawaii Traffic Signals Project, and the Henry Street Reconstruction Project. 7. Planning Phase for the Ali'i Drive Culvert Replacement Project (STIP), Kuakini Phase II Project (STIP), Upper Waianuenue Ave Improvement Project(STIP), Mamalahoa Highway (Waimea) Widening Project (STIP), Kamehameha Avenue Reconstruction Phase II Project,Nani Kailua Extension, and the Lako Street Extension Project. 269 PUBLIC WORKS ENGINEERING Program Measures FY 2014-15 FY 2015-16 FY 2016-17 Actual Budget Estimate Program Measures All Construction Contracts Completed 23,000,000 4,000,000 4,000,000 FHWA Construction Projects Completed 9,000,000 2,000,000 2,000,000 FHWA Projects with Design/Planning in Progress 5 5 5 Parcel Maps/Subd Application Within Three Months 100 75% 75 In-house Active Construction Management Projects 15 6 6 Regulatory Review %of Applications,etc. Reviewed by Deadline 85 80 80 %of Plans, etc.Reviewed Within Two Weeks 70 70 70 %of Permits Processed Same Day 75 75 75 Community Rating System No. Points in the Federal Emergency Management 1,192 475 475 Agency(FEMA)Public Info Community Rating System ADDITIONAL DIVISION INFORMATION Design&Investigation Survey Projects and Requests 38 60 60 Construction Plan Reviews—Private Consultants 207 175 175 Subdivision Application Reviews 132 130 130 Ohana Permit Reviews 3 5 5 Grading/Grubbing/Stockpiling/R-O-W Permits 374 300 300 Construction Inspections Subdivision Construction 23 25 25 Grading/Grubbing/Stockpiling/R-O-W Permits 374 300 300 270 PUBLIC WORKS ENGINEERING Program Expenditures FY 2014-15 FY 2015-16 FY 2016-17 Actual Budget Request Number of Positions 36 37 37 Salaries and Wages 1,737,517.27 2,005,212 1,963,765 Operations 85,001.14 284,590 231,690 Equipment 34,226.19 40,000 0 Program Total 1,856,744.60 2,329,802 2,195,455 Personnel Position Summary FY 2014-15 FY 2015-16 FY 2016-17 Position Title Authorized Authorized Request Civil Engineer III 2 2 2 Civil Engineer IV 5 5 5 Civil Engineer V 5 5 5 Civil Engineer VI - 1 1 Civil Engineer VII 1 1 1 Construction Inspector 3 2 2 Engineering Aid III 1 1 1 Engineering Aid IV 1 1 1 Engineering Drafting Technician V 2 2 2 Engineering Permit Clerk 2 2 2 Engineering Support Technician IV 6 7 7 Land Surveyor I 1 1 1 Land Surveyor III 1 1 1 Land Surveyor IV 1 1 1 Projects Coordinator 1 1 1 Senior Construction Inspector 1 1 1 Senior Project Construction Inspector 1 1 1 Supervising Engineering Permit Clerk 1 1 1 Supervisory Project Construction Inspector 1 1 1 Total 36 37 37 271 PUBLIC WORKS AUTOMOTIVE Program Description The Automotive Division is a support-service division responsible for the repair and maintenance of all County vehicles and equipment, with the exception of equipment that may be practically maintained by the respective departments. The division furnishes parts, labor, accessories, gasoline, diesel, lubricants and tires. The division's primary goal is to continue to maintain the County's fleet of vehicles and equipment with accountable, trustworthy and motivated service so that employees will always have safe and operable vehicles and equipment to use. To keep the County on the move. Program Objectives 1. Support the various County departments/agencies island-wide with repair, maintenance and welding services, and by performing at least 90% of these services by staff(versus contract). 2. Reduce the average monthly repair backlog for the Construction section from previous fiscal year. 3. Reduce the average monthly repair backlog for the Automotive section from previous fiscal year. Program Highlights Completed conversion of the outdated Gasboy to the new FuelMaster fueling system island-wide. 272 PUBLIC WORKS AUTOMOTIVE Program Measures FY 2014-15 FY 2015-16 FY 2016-17 Actual Budget Estimate Average Monthly Repair Orders Completed(By Staff vs. Contract): Garage 95.5%(110/5) 93.4%(120/8) 96%(117/5) Construction Equipment 90%(97/10) 92.5%(106/8) 91%(100/9) Solid Waste 90%(72/7) 93.1%(86/6) 92.4%(78/6) Welding 100%(23/0) 95.5%(22/1) 95.5%(22/1) Average Monthly Repair Order Backlog: Garage 22 20 21 Construction Equipment 22 27 25 Solid Waste 12 14 13 Welding 2 4 3 Additional Information: Average Monthly Repair Orders Received(Including Prior Month's Carryovers): Garage 139 150 144 Construction Equipment 129 142 140 Solid Waste 92 102 100 Welding 25 29 28 No. of Equipment Damage Report 0 0 0 Program Expenditures FY 2014-15 FY 2015-16 FY 2016-17 Actual Budget Estimate Number of Positions 29 29 29 Salaries and Wages 1.356,457.53 1,415,809 1,501,339 Operations 3,181,741.33 3,822,113 3,218,473 Equipment 501,551.86 200 200 Program Total 5,039,750.72 5,238,122 4,720,012 273 PUBLIC WORKS AUTOMOTIVE Personnel Position Summary FY 2014-15 FY 2013-2014 FY 2014-2015 Position Title Authorized Authorized Request Account Clerk 1 1 1 Automotive Equipment Superintendent 1 1 1 Automotive Mechanic I 5 5 5 Automotive Mechanic II 1 1 1 Automotive Stores Clerk 1 1 1 Construction Equipment Mechanic 10 10 10 Construction Equipment Mechanic Temp 1 1 1 Construction Equipment Repair Supervisor I 1 1 1 Construction Equipment Repair Supervisor II 1 1 1 Garage Supervisor 1 1 1 Lead Construction Equipment Mechanic 1 1 1 Lead Welder 1 1 1 _ Senior Account Clerk 1 1 1 Welder 2 2 2 Welder Temp 1 1 1 Total 29 29 29 274 PUBLIC WORKS FLOOD CONTROL Program Description The Flood Control Program involves maintaining, operating, inspecting and repairing the flood control structures, levees, dams, spillways, channels and drainage areas on a regular basis. Program Objectives 1. Continue to conduct semi-annual inspections of flood control system. 2. Continue to maintain flood control systems. a. Prevent deterioration of structures by repairing within six months. b. Clear debris such as mud, rocks, branches, etc. from channel within three months. c. Control weed and brush growth by using herbicides and mowing quarterly. Program Highlights Continued maintenance and repair work of approximately 19 miles which consist of 27 flood control systems island-wide, including major cleaning in the South Hilo, North/South Kona,North/South Kohala and Ka`u. 275 PUBLIC WORKS FLOOD CONTROL Program Measures FY 2014-15 FY 2012-2013 FY 2016-17 Actual Budget Estimate Semi-Annual Inspections 2 2 2 Flood Control Systems 27 23 27 Flood Control Systems-Miles 19 11 19 Additional Information: South Hilo District: 13 11 13 Alenai'o#4,Ainako, Iwalani, Palai,Ainaola, Haihai„Keone,Kilikina Kawili, Wai-o-lama,Akolea, Waiakea, Wailoa North Hilo/Hamakua District: 2 2 2 Kalopa, Waipi`o North/South Kohala District: 1 1 1 Pu'ukapu North/South Kona District: 5 3 5 Kainaliu,Kona Coffee Mill,Keopti/Keopu Heights Kamani Tree Basin,Kailua Industrial Ka`u District: 3 3 3 Pa'au'au,Na'alehu, Wai`ohinu/Bamboo Forest Puna District: 3 3 3 North Milani,Kukui Camp Road, Shipman Industrial Program Expenditures FY 2014-15 FY 2015-16 FY 2016-17 Actual Budget Request Operations 214,855.26 330,000 330,000 Equipment - -Program Total 214,855.26 330,000 330,000 276 RESEARCH & DEVELOPMENT RESEARCH & DEVELOPMENT DEPARTMENT SUMMARY Mission Statement To promote and facilitate sustainable economic development for the County of Hawai`i that is consistent in honoring its communities' needs, priorities, and values. Department Goals Agriculture • To support sustainable agricultural practices by promoting educational opportunities designed to build skills and capacity in the farm community. • To support and strengthen new and existing agricultural industry organizations as coordinating bodies for collaborative agricultural advocacy. Business Development • To support the development of a science and tech industry, assist existing businesses, partner in the training of a local labor force and empower communities to build a sustainable Hawai`i Island. Tourism • To increase the economic contribution of the visitor industry to Hawai`i Island, promote quality experiences for visitors, and promote a high quality of life for Hawai`i Island residents. • To increase communication, interaction and understanding between industry stakeholders, residents and the visitor industry, and ensure the integrity of our unique sense of place and appropriate recognition of our host culture. Funding Source and Position Count General Fund $ 3,151,812 General Fund 18 Grant Revenue $ 400,000 Grant Revenue/Other 2 Total Budget $ 3,551,812 Total Number of Positions 20 277 RESEARCH & DEVELOPMENT DEPARTMENT SUMMARY Department Goals (continued) Energy • To optimize the integration of renewable energy, energy efficiency and economic development on Hawai`i Island. Resource Center Business Resource Center • To provide business startup services, and assist existing and aspiring small business owners in support and promotion of economic development on Hawai`i Island. Economic Research Program • To create, organize, maintain, develop and disseminate statistical data and information to County departments, other agencies, businesses and the general public in support and promotion of economic development on Hawai`i Island. Industry Development Program • To identify and promote industries for sustainable economic development. Social Economic Development Program • To identify social economic community-based needs to promote social economic growth. Film • To promote and support media production, expand the infrastructure to sustain production and build a supportive climate between business, government, community, and media makers on Hawai`i Island to grow the industry into a viable sector of our economy, as creativity is an inexhaustible resource. 278 RESEARCH & DEVELOPMENT AGRICULTURE Program Description The Agriculture Program provides facilitative leadership to both the public and private sectors of agriculture, forestry, aquaculture, and other natural resources through planning, developing, and implementing programs and activities that promote and support the development, expansion, and sustainability of these industries. Program Objectives 1. Develop and support opportunities to expand the market for Hawai`i Island products and facilitate private-public partnerships for extension programs, agricultural research and infrastructure. a. Support at least three projects promoting agricultural products. b. Support at least two agriculture research projects that have strong industry based support. c. Support at least three agriculture extension programs to support the development of farmer skills and/or business management. d. Support County participation at two trade shows/trade missions. e. Support at least one aquaculture research project to develop a new economic industry or to increase seafood production in Hawai`i. 2. Support at least one initiative to support locally grown and/or value added/post- harvest agriculture-based products. 3. Support at least one Little Fire Ant and/or invasive species research or extension project. 4. Develop a system of support to keep the County's agricultural website up to date and useful for a wide range of agricultural interests. 5. Explore and support new and/or alternative opportunities for economic development for commodity growth. 279 RESEARCH & DEVELOPMENT AGRICULTURE Program Highlights The Agriculture Program awarded $205,000 of County's supplemental funding for innovative agriculture research projects, marketing research and promotion of our island's products and educational programs in areas of urgent interest to the agriculture community. R&D supported the Soil and Water Conservation Districts by providing $300,000 to six districts to preserve the island's land and water resources through the County's Grubbing and Grading Ordinance. The Agriculture program supported the following initiatives: • Awarded funds to six industry groups to assist agriculture promotion programs to increase awareness and sales of local produce and value-added products at the local, national and international markets: — Hawai`i Papaya Industry Association — Orchid Growers of Hawai`i — Hawai`i Tropical Fruit Growers — Big Island Association of Nurserymen — Hawai`i Export Nursery Association — North Kohala Community Resource Center • Awarded funds for three research projects: 1) Utilizing native Hawaiian plants in the ornamental industry, 2) Investigating olive oil production, and 3) Improving the market characteristics of Sweet Potato. • Six educational programs were funded: — The Waimea Homesteaders'Association worked with the Hawaiian Home Land lessees with greenhouse production of vegetables; — The Kohala Center held a general education program in Honoka`a; — The University of Hawai'i, Extension Service demonstrated how to raise poultry with the Natural Farming method; — The Institute for a Sustainable Future put on workshops on how to harvest, curer and preserve bamboo for use as a building material; — Big Island Resource Conservation and Development Council supported programs to educate youth on raising livestock and growing tea. • Funded the Hawai`i Tropical Flower Council to attend several trade shows, the Hawai`i Export Nursery Associations Industry and New Products Show, and the Hawai`i Papaya Industry Association's program to expand the Japanese market. 280 RESEARCH & DEVELOPMENT AGRICULTURE Program Highlights (continued) • Initiated discussion with Cacao producers about supporting the industry to increase production. • Supported the producers in lower Puna during the impending lava flow from June 27. Coordinated with landowners and papaya packing houses to prepare a marshalling yard to transport produce out of lower Puna if the lava cut off access through Highway 19. Program Measures FY 2014-15 FY 2015-16 FY 2016-17 Actual Budget Estimate Programs Promotion Contracts 6 5 6 Research Contracts 3 5 5 Information/Education Contracts 7 4 5 Website Inquiries 1,000 1,000 1,000 Committee/Program Meetings Attendance 141 200 100 Coordination 6 100 20 Program Expenditures FY 2014-15 FY 2015-16 FY 2016-17 Actual Budget Request Operations 353,441.56 362,600 263,100 Program Total 353,441.56 362,600 263,100 281 RESEARCH & DEVELOPMENT TOURISM Program Description The Tourism Program provides leadership and financial support to move the community's vision for tourism, as presented in the Hawai`i Island Tourism Strategic Plan (TSP) 2016 - 2018 forward. The TSP states that tourism on Hawai`i Island will: honor the people and heritage of the island; support and enhance the quality of life for residents; value and perpetuate the natural and cultural resources; engender mutual respect and partnership among all stakeholders; support a vital and sustainable economy; and provide unique, memorable, enriching experiences. Program Objectives 1. Increase the reach of the annual Hawai`i Island Tourism Marketing Plan through advertising and promoting direct air service to Hawai`i Island, increasing Conventions, Meetings and Incentives (CMI) bookings, and increasing outreach to Kama'aina visitors, and targeted international and niche markets. 2. Support island-wide economic development, community driven activities through support of at least twenty festivals, ongoing tourism activities, sporting events and projects that build community, and improve the visitor arrival experience through the annual Hawai`i Tourism Authority (HTA) County Product Enrichment Program (CPEP) and R&D Supplemental Awards Request for Proposals. 3. Support at least five opportunities, by June 2017, that: • Build capacity of visitor industry employers/employees and HTA CPEP and R&D award recipients; • Support efforts to assist local businesses and producers to better connect their products, services and activities to visitors and the industry; • Support visitor safety efforts. 4. Support efforts to recognize and share Native Hawaiian culture and history to Hawai`i Island visitors, industry groups and communities: • Share the Hawai`i Tourism Authority's (HTA) Mae`mae Guide and cultural resources websites with all sponsored programs, festivals and events to ensure Hawaiian place names are correctly spelled and diacritical marks are used appropriately. • Support training and integrated programs on Native Hawaiian culture and history. • Support capacity building efforts for existing and new cultural festivals, events and programs that promote authentic Hawaiian culture. 282 RESEARCH & DEVELOPMENT TOURISM Program Highlights • Awarded the largest allocation of$550,000 to the Big Island Visitors Bureau (BIVB) in 2014-15 for airlift support, Kama'aina campaigns, Conventions, Meetings and Incentives (CMI) and international and niche marketing. — Supported the Financial and Insurance Conference Planners (FICP) event in November, 2014 which hosted 165 qualified meeting planners that represent major financial and insurance agencies across the country, with each constituting, on average, $1.5 - $2.5 million in convention business. — Supported the Hawai`i Island Showcase in May, 2015 that took place in four locations on the West Coast where Hawai`i Island activities and products were featured and promoted. These events reached over 160 Hawai`i focused travel agents who were prequalified by Hawai`i wholesale partners. — Provided "Mahalo Money" that resulted in an estimated ROI of 25,873 room nights ($6.6 million in room revenue and $3.4 million in food and beverage revenue). • Awarded 18 projects with the 2014 HTA CPEP funds and 15 projects with the 2015 HTA CPEP funds. These community-driven festivals and events included the Hawai`i Songwriting Festival, Hawai`i Volcanoes Institute, Experience Aloha— First Fridays, and the Hula Arts at Kilauea. The CPEP events run on a calendar year and overlaps the County's fiscal year, so both years are included. • Awarded three programs with the FY 2014-15 R&D Economic Grant funds. These community based programs included the Hilo and Kona Pier Greeting Programs, and the Hilo Gateway and Culture Program which included starting up the information kiosk in downtown Hilo. 283 RESEARCH & DEVELOPMENT TOURISM Program Measures FY 2014-15 FY 2015-16 FY 2016-17 Actual Budget Estimate Marketing&Product Development: Total County Contribution 700,000 650,000 650,000 Total State Contribution CPEP (2014 @$400,000&201 @$400,000) 400,000 400,000 400,000 Number of Festivals,Events&Products 18 contract 20 contract 20 contract awards awards awards *Visitor Arrivals and Spending: Total Airline Arrivals(*2014) 1,700,000 1,700,000 1,600,000 International(*2014) 350,000 350,000 300,000 Domestic(*2014) 1,100,000 1,100,000 1,000,000 Total Cruise Ship Arrivals 200,000 200,000 175,000 Total Per Person/Per Day Spending 170.00 170.00 170.00 *HTA collects visitor statistics on a calendar year,not a fiscal year so all statistics listed are based on the calendar model. Program Expenditures FY 2014-15 FY 2015-16 FY 2016-17 Actual Budget Request Operations 1,237,577.00 1,350,000 1,100,000 Program Total 1,237,577.00 1,350,000 1,100,000 284 RESEARCH & DEVELOPMENT BUSINESS DEVELOPMENT Program Description The Business Development Program facilitates the development of a sustainable economy that enhances the standard of living of the residents and the economic viability of businesses in Hawai`i County. Program Objectives 1. Administer the joint State/County Enterprise Zone program and increase business participation by ten percent. 2. Provide funding or technical assistance to three projects to build Hawai`i Island's science and tech sector, including research, education and businesses. 3. Provide funding and/or technical assistance to two organizations for business economic development projects. 4. Partner with and/or fund two organizations on workforce development initiatives or projects. 5. Provide funding to six Soil and Water Conservation Districts to prepare conservation plans to preserve essential land and water resources and ensure compliance with the Grubbing and Grading ordinance. Program Highlights The department's Business Development Program budget provided funding to Hawai`i Island non-profit organizations in the amount of$140,000.00, which was matched by State, Federal and/or other funding. Additionally, technical support has been provided to various multi-government and agency partnerships. This program's support resulted in the following: • Enterprise Zone (EZ)Program: Continued support resulted in 84 businesses participating in the program that provides tax reduction incentives to qualified businesses, of which three were new participating businesses. • Support and/or funding has been provided to the following economic development projects: — Downtown Improvement Association: Experience Aloha. — Hawai`i Business Roundtable: Hawai`i Innovation Assets Study. — Hawai`i Food Manufacturer's Association: Tokyo International Gift Show. 285 RESEARCH & DEVELOPMENT BUSINESS DEVELOPMENT Program Highlights (continued) — IEG Federal Credit Union: Microenterprise Loans for Businesses — The Kohala Center: Professional Services contract through DBEDT funds on broadband. — Pacific International Center for Exploration Systems (PISCES): Sustainable Concrete. — UH Office Research Services: The First Annual Natural Farming Symposium. • Support and/or funding has been provided to the following workforce development projects: — Astronomy Workforce Pipeline Program: Collaborated in working toward creating additional employment opportunities in the Astronomy industry. — Science and Tech Working Group: Continued discussions on having local, high school students become familiar with the University of Hawai`i at Hilo campus, aka the Science Factory Project. — American Culinary Federation Program: A successful program which provided support, scholarships, mentorship and opportunities in the development of future chefs for food establishments, especially in the Kona area. — Hawai`i Council on Economic Education Workshops: Classroom Economic Education is a multi-phase economics and financial literacy teacher training program to enable teachers to advocate and implement programs. • Support and/or funding has been provided to the following STEM projects: — University of Hawai`i at Hilo: Science Factory . — HCEOC: Science and Tech Business Development Project. — Multi-purpose Manufacturing Advance Development Enterprise (MMADE in Hawai`i): A coordinated group of business leaders, government, PISCES and astronomy is working on plans and development, utilizing the $8.5M awarded by the State Legislature, for a manufacturing facility to support the establishment of new business opportunities in the Science and Technology field. • Support and/or funding has been provided to the following student career preparedness program: — HIWEDO: Spawning a High Tech Community—Educational Pipeline — Astronomy Workforce Pipeline Program: Worked in collaboration with a working group from the Astronomy community and Hawai`i Community College to restructure the Electronics and Computer Software programs to more closely train future workers for current positions. — Astronomy Workforce Pipeline Program: Collaborated with the University of Hawai`i at Hilo to develop and offer an Applied Engineering Program. 286 RESEARCH & DEVELOPMENT BUSINESS DEVELOPMENT Program Highlights (continued) — Aeronautical Training Center: Continued assistance with the University of Hawai`i at Hilo and the Hawai`i Community College in developing this educational center in Hilo. Program Measures FY 2014-15 FY 2015-16 FY 2016-17 Actual Budget Estimate Programs Economic Development Contracts 7 2 2 Workforce Development Contracts 4 1 2 Science and Technology Contracts 3 2 3 Grand Total Contracts 14 5 7 New EZ Participants 3 5 8 Agriculture and Manufacturing 3-year extensions 2 3 3 Committee/Program Meetings: Attendance 70 70 70 Coordination 30 30 30 Grant Assistance and SOP Distribution 35 35 35 Program Expenditures FY 2014-15 FY 2015-16 FY 2016-17 Actual Budget Estimate Operations 163,709.37 347,160 347,560 Program Total 163,709.37 347,160 347,560 287 RESEARCH & DEVELOPMENT ENERGY Program Description The Energy Program initiates, develops and facilitates renewable energy projects, energy efficiency and transportation programs through optimization of our renewable energy resources. The Energy Program represents County of Hawai`i by: implementing County, State and Utility energy initiatives, providing analysis and recommendations of regulatory programs/legislation, serving on various State and County Energy Boards, and maintaining the County's Energy Emergency Preparedness Plan. Program Objectives 1. Update Civil Defense Ready Energy Plan and implement Emergency Preparedness Energy projects for Hawai`i County. 2. Identify and implement energy efficiency interior/exterior projects with Energy Monitoring System (EMS)to reduce energy expenses and coordinate large energy use County facilities. 3. Implement 100% of Mayor's top ten projects with Return-on-Investment in research, development and deployment. 4. Complete 10,000 LED Street Lamp Energy Efficiency project by November, 2016. 5. Complete Lalamilo Wind Farm project by November, 2016. 6. Complete Hilo-Kona EV Charger Hub project by November, 2016. Program Highlights 1. Lalamilo Wind Farm Repowering: Research and Development Energy Program partnered the Department of Water Supply: • Negotiate and had Power Purchase Agreement executed by Site Constructors LLC for the Wind Farm Project at no-cost to taxpayer; • The Repowered Wind Farm will comprise five—600 kilowatt Vesta wind turbines for a total of 3.3 Megawatts used specifically for water pumping on site; • County of Hawai`i Department of Water Supply will then pass on savings to water ratepayers from this renewable project and are expected to be up to $1,000,000 per year. 288 RESEARCH & DEVELOPMENT ENERGY Program Highlights (continued) 2. Public Utilities Commission Dockets: R&D Energy Program represented the Island of Hawai`i electric utility ratepayers in the following Hawai`i Public Utilities Commission (PUC) Dockets. • PUC Docket Number 2013-0141: Instituting an Investigation to Reexamine the Existing Decoupling Mechanisms—Part II. The second part of this Docket has taken place with County of Hawai`i continuing its track to reduce ratepayer expenses. Docket is currently on-hold pending the Power Supply Improvement Plan Docket(204-0183). • PUC Docket Number 2015-0022: Merger Application: County of Hawai`i is an active Intervenor in the NextEra and HEI Merger Application. County of Hawai`i has submitted Direct Testimony and will be submitting Rebuttal Testimony in October, 2015. The Merger Docket is expected to be complete June, 2016. • PUC Docket Number 2014-0183: Power Supply Improvement Plans. This Docket encompassed over two years of effort and resulted in a decision by the PUC (4/28/2014)to have the electric utilities denying the Integrated Resource Plans (2012-0036). This Docket has not yet started—but County is accepted as an Intervenor. 3. Procedures and Practices Improvement: Research and Development Energy Program continuously improves its procedures to design and evaluate present and future projects. These improvements enable us to better prioritize and implement the best projects for the Island of Hawai`i. • Developed Power Purchase Agreement(PPA) for Lalamilo Wind Farm. This PPA represents a very favorable contract for energy from a 3rd party private entity (Lalamilo Wind Farm LLC) for significant savings of$1 million per year. This represents the most advanced Power Purchase Agreement for the County of Hawai`i. 289 RESEARCH & DEVELOPMENT ENERGY Program Measures FY 2014-15 FY 2015-16 FY 2016-17 Actual Budget Estimate HELCO IRP, PUC Dockets&Legislative, NELHA and HEPF: 30 30 30 Meetings,testimonies and other submittals attended and/or arranged Maintain County EEP Plans and/or attend State Energy Emergency Preparedness Meetings: 10 10 10 Meetings attended/arranged Update Energy Section of the Hawai'i County Building Code and/or attend Community Development Plan Meetings: 5 2 5 Meetings attended/arranged Hawai'i County LEED Certified Meetings attended/arranged 2 2 2 Buildings/Photovoltaic Installations: Meetings attended/arranged 5 5 5 Program Expenditures FY 2014-15 FY 2015-16 FY 2016-17 Actual Budget Request Operations 174,000.00 123,000 127,000 Program Total 174,000.00 123,000 127,000 Program Description The Resource Center's mission is to develop and provide information, products, and services that support a strong and diverse economy through its four initiatives: the Business Resource Center,and the Economic Research,Industry Development,and Social Economic Development programs. 1. The Business Resource Center services and assists existing and aspiring small business owners. Services provided through the Business Resource Center (BRC) include but are not limited to: assistance with Business Registrations, Trade Name Registrations, Federal Employer Identification Number applications, and referrals to additional resources. The Business Resource Center partners with federal, state and private agencies to provide learning opportunities in areas including financing, operations, marketing, and government contracting and exporting. 290 RESEARCH & DEVELOPMENT RESOURCE CENTER Program Description (continued) 2. The Economic Research Program compiles and disseminates data,statistics and reports that inform economic development initiatives for Hawai`i Island. 3. The Industry Development Program shall work collaboratively with local for-profit and nonprofit organizations, government, and R&D Program Specialists to identify industries that promote sustainable economic development opportunities for Hawai`i Island. 4. The Social Economic Development Program seeks to identify what the social and economic needs are within Hawai`i Island communities. Program Objectives— Business Resource Center 1. Provide assistance to at least 35 small businesses per month. Monthly recaps of numbers served and types of services provided will be posted on the Department's website. 2. Host monthly Business Action Center Resource Days in collaboration with the Department of Commerce and Consumer Affairs and other state and county agencies. 3. Conduct at least two small business outreach events in collaboration with the USDA Rural Development and other federal and state agencies that provide business assistance programs. 4. Support one Small Business Showcase that provides a venue in which local businesses can showcase their products and services to promote buying local and building a strong local B2B market. In addition, the event will provide a venue for federal, state, and county agencies to educate the public on their business assistance programs. 5. Create, fund, and manage an annual Mayor's Small Business Award Program to highlight the best and brightest of Hawai`i Island entrepreneurs. 6. Convene quarterly meetings of Hawai`i Island's small business-support organizations to share best practices, assess effectiveness of current initiatives, and inform creation of new business development and support initiatives. 291 RESEARCH & DEVELOPMENT RESOURCE CENTER Program Objectives— Business Resource Center (continued) 7. Fund at least one proposal that will support business development workshops for Hawai`i Island small businesses. 8. Develop at least three print-and web-based products that provide step-by-step guidance for establishing a business in specific industries or markets (e.g., food-based businesses; government contracting; social media; etc.). Program Objectives— Economic Research Program 1. Publish the annual Hawai`i County Data Book by March, 2017. 2. Compile and publish monthly economic statistics for Hawai`i Island. 3. Support and manage the eCivis Grant Network program. 4. Manage the Department's web pages and public documents. 5. Manage the Department's annual Request for Proposals. Program Objectives— Industry Development Program 1. Conduct research on at least five new industry opportunities. 2. Support at least three projects promoting new industry development. Program Objectives— Social Economic Development Program 1. Collaborate with community leaders to identify social economic community-based needs. 2. Support at least three projects that promote social economic growth. 292 RESEARCH & DEVELOPMENT RESOURCE CENTER Program Highlights— Information Resources Program • Assisted with 22 requests for information, including providing a detailed zip code income level and demographic statistics for the Energy Program's PUC Docket analysis, and updated the Monthly Statistics which are posted online. • Created an Information Resources webpage that contains links to statistical information. • Provided funding to the Hawai`i Business Research Library to update the Hawai`i County Data Book. • Provided data collection and analysis for the County's FEMA appeal following Hurricane Iselle. • Conducted data research required by various nonprofit organizations and county agencies for grant proposals. • Provided research assistance and information to fulfill the data requirements of grant proposals, business loans and plans, and research to assist in the improvement of their performance goals. Program Highlights— Community Building Program • Convened and participated in 27 working group meetings centered on the following subject areas: — Behavioral health/primary care integration: Conduced a Behavioral Health Services Gap Analysis in collaboration with Hilo Medical Center. — Homelessness and co-occurring disorders: Participated in monthly East Hawaii Homeless Task Force meetings in response to Downtown Hilo business owner concerns. — SNAP/EBT: Convened a cross-sector group with members from the Department of Health SNAP-ED and Health Education, the Food Basket, The Kohala Center, CTAHR, and Hope Services to expand SNAP outreach with the primary goals to increase SNAP usage, improve population health, and support local agriculture. — Community Health: Participated in Community First Healthcare initiatives that centered on developing new payment models that can support independent physicians, attract new providers, and provide the best possible healthcare for Hawai`i Island. — Substance Use During Pregnancy: Worked with the Department of Health Maternal and Child Support Services (Hawai`i District), BISAC, Lokahi and other agencies to develop outreach materials informing women of the effects that using alcohol and drugs during pregnancy have on an infant and throughout the child's life into adulthood. 293 RESEARCH & DEVELOPMENT RESOURCE CENTER Program Highlights— Community Building Program (continued) — Coordinated Community Engagement: Collaborated with the HHSC East Hawai`i Regional Board of Directors to develop a community outreach program that highlights Hilo Medical Center's critical role in the community. • Hosted a USDA Rural Energy Program (REAP) for America Grant Workshop. The REAP program provides loans and grants to small businesses to purchase and install energy-efficient equipment and facilities. • Provided funding for the Five Mountains Hawai`i — Kipuka o ke Ola Physician Recruitment Project for a new primary care physician with a specialty in child psychiatry in Waimea. • Provided funding to the Hilo Medical Center Foundation for public outreach initiatives that highlighted the high quality care by our local healthcare system and to promote "buying local" for routine, elective medical procedures. • Provided funding to SMS Research to develop a health care database. • Provided funding to start a social media campaign about the importance of primary care medicine. • Provided funding for two workshops on developing strategies for two USDA grants, the Local Food Promotion and the Farmer's Market Promotion grants. • Provided funding to the Hawai`i Forest Institute for its Mahalo `Aina Hawai`i Public Radio Educational Radio Series that aired 30-second and 70-second Public Service Announcements addressing 65 different topics relating to agriculture and forestry. The PSAs provided pertinent, science-based information about the significance of sustainable management of Hawai`i's forest resources as well as ways community members can participate in conservation and stewardship activities. • Provided funding to the Hawai`i Island Economic Development Board, Inc. to update the Hawai`i Island Comprehensive Economic Development Strategy(CEDS)for 2015. • Participated in the Hawai`i Green Growth Measures project. Partners in this statewide initiative include: NOAA; Hawai`i Green Growth and Global Island Partnership; University of Hawai`i at Manoa; DLNR; Ulupono; Hau'oli Mau Loa Foundation; Kokua Hawai`i Foundation; Malama Maunalua; National Tropical Botanical Garden; Coordinating Group on Alien Pest Species; Pacific Islands Climate Change Cooperative; Harold K.L. Castle Foundation; Department of Health; Office of the Deputy Assistant Secretary for the Army; Kyo-ya; Hawai`i Fish Trust; Blue Planet Foundation; Hawai`i Invasive Species Council; World Conservation Congress 2016; Office of Hawaiian Affairs; Department of Agriculture; Hawaiian Electric Company; Sustain Hawai`i; Sustainability Partners, Inc.; Slow Food Hawai`i; Hawai`i Conservation Alliance; College of Tropical Agriculture and Human Resources; The Nature Conservancy; DBEDT Office of Planning; Polynesian Voyaging Society; Malama Learning Center; Agricultural Leadership Foundation of Hawai`i; Enterprise Honolulu; University of Hawai`i Public Policy Center, and The Kohala Center. 294 RESEARCH & DEVELOPMENT RESOURCE CENTER Program Measures —Based on FYs 2015 and 2016 Changes in program measures reflects program reorganization and anticipates filled staff vacancies. FY 2014-15 FY 2015-16 FY 2016-17 Actual Budget Estimate Information Resources Program Acquisitions/Process/Update - - - Cataloging - - - Circulation/Interlibrary Loan - - - Correspondence/Email - - - Data Book - - - Updates - - Annual Web Visits - - - Inquiries/Reference - - - Census Data - - - Other - - - Publications - 4 - Contact Elected Officials - - - County of Hawaii Data Book - Annual Annual Department Webpage updates and maintenance - Monthly Ongoing Capacity Building Program(FYI3-15) SEED Programs - - - Family Financial Empowerment Contracts - - - Community Development Contracts - - - Green Economic Development Contracts - - - Number of Collaborating Partners - - - Technical Assistances - - - Targeted Industry Development Access to Healthcare contracts 2 3 - Healthcare Program meetings 27 15 - Healthcare Program meeting attendance - - - Medical Homeless Initiative("Got Doc")—social - media and community outreach campaign - Monthly R&D Healthcare Industry Webpage updates - Monthly - Economic Development Planning contract 1 1 - Economic Development Planning meetings - 3 - Grant Information Program eCivis Grants Network Subscription - Annual Annual Enrollment Management - - - Number of grant opportunities researched 6,998 6,000 6,000 R&D Grants Information Webpage updates - Monthly Monthly Grant workshops 2 2 - R&D Economic Development Grant Program - Annual Annual 295 RESEARCH & DEVELOPMENT RESOURCE CENTER Program Measures— Based on FY 2016-2017 Changes in program measures reflects program reorganization FY 2014-15 FY 2015-16 FY 2016-17 Actual Budget Estimate Business Resource Center Customers Served - - 420 Business Action Center Resource Days - - 12 USDA Rural Development Business Program - - 2 Workshops Small Business Showcase Event(s) - - 1 Mayor's Small Business Award Event - - 1 Business Support Providers Stakeholder Meetings - - 4 Business Development Workshops - - 4 Business Guide Publications (Web&Print) - - 3 Economic Research Program Hawai`i County Data Book update - - Annual Publish Economic Statistics - - Monthly Web site and public document maintenance - - Ongoing eCivis Contract/numbers of grants researched - - 6,000 Manage annual Request for Proposals - - Annual New industries researched - - 5 Industry Development Program Research new industry opportunities - - 5 Support new industry development projects - - 3 Social Economic Development Program Identify social economic community based needs - - 3 in collaboration with community leaders. Support projects that promote social economic - - 3 growth Program Expenditures FY 2014-15 FY 2015-16 FY 2016-17 Actual Budget Request Operations 285,442.62 174,000 173,500 Program Total 285,442.62 174,000 173,500 296 RESEARCH & DEVELOPMENT FILM Program Description The Film Program seeks to sustainably grow the media production industry on Hawaii Island by promoting our island locally, nationally, and internationally as a premier production location, by supporting incoming and locally generated productions, and by engaging our local production community with networking and professional development opportunities. Program Objectives 1. Build the reputation of and expose Hawai`i Island locally, nationally, and internationally as a uniquely outstanding location for media production: a. Maintain a comprehensive and up-to-date directory of media industry contacts and local production resources. b. Maintain the film website. c. Maintain a social media presence for promotion and networking. d. Schedule at least two meetings per month with experts in the industry to explore ways to raise the profile of the island and attract additional production. e. Update and expand photo library to include at least five new albums to share via print, website and social media. f. Research, engage, recruit and host visiting filmmakers and content creators. g. Support, facilitate and/or participate in four scouting tours or meetings with location scouts, producers, studio executives, or independent filmmakers. h. Provide four presentations to local high schools or colleges, businesses or community groups to share information about the production industry on this island. i. Support and/or attend at least four film festivals, conferences, or trade shows to promote production on Hawaii Island and provide network opportunities for filmmakers. j. Provide "on-island" support and resources, including but not limited to permitting, industry referral and support services to industry professionals. 2. Identify, film and document at least five locations to "showcase" and promote Hawai`i Island. Collaborate with and educate public, private and government organizations including but not limited to the Film Offices of the Hawaiian Islands (FOHI), the Hawaii Film and Entertainment Board (HFEB), the Hawaii International Film Association (HIFA), the Association of Film Commissioners International (AFCI), the Big Island Visitors Bureau (BIVB), Hawaii Island Chambers of 297 RESEARCH & DEVELOPMENT FILM Program Objectives (continued) Commerce, Kona-Kohala Chamber of Commerce, the Japanese Chamber of Commerce, etc. to participate and support programs and initiatives consistent with the direction outlined and supported by the key statewide industry film groups. Program Highlights • Permits: The County of Hawai`i issued permits for 82 productions in FY 2014-15, accounting for an estimated $13 million in spending on the island. • Transmedia Accelerator: Along with the State of Hawai`i and Global Virtual Studio,the County is a partner in the GVS Transmedia Accelerator, an innovative business accelerator for entrepreneurs telling stories across multiple media platforms. The partnership will accelerate a cohort of businesses from around the state every year with products made for the world right here in Hawai`i. The GVS Transmedia Accelerator program is housed at Honua Studios, in Kona's Kaloko industrial area. The County's investment in FY 2014-15 was $210,000, representing the second phase/installment of the three-year project. • Social Media: The Big Island Film Office established a social media presence to connect the local filmmaking community with potential productions from near and far. Find BIFO on Instagram, Facebook, Pinterest, and Twitter at FilmBiglsland. • Locations Trade Show: As part of the Film Offices of the Hawaiian Islands, the film office maintained a presence at the 2015 Locations trade show in Los Angeles, a premiere showcase for film locations around the world. Between meetings with studio executives and filmmakers stopping by the booth, fielded over 80 inquiries regarding future production on Hawai`i Island. • Big Island Film Festival: Supported the 10th annual Big Island Film Festival, a five- day event screening 60 feature and short films for thousands of audience members at venues around the Mauna Lani Resort. Program Measures FY 2014-15 FY 2015-16 FY 2016-17 Actual Budget Estimate Inquiries - 200 200 Productions Completed 82 80 84 Production Revenues $13,000,000 $6,000,000 $8,000,000 Website hits - 3,000 - 298 RESEARCH & DEVELOPMENT FILM Program Expenditures FY 2014-15 FY 2015-16 FY 2016-17 Actual Budget Request Operations 255,469.62 272,920 272,920 Program Total 255,469.62 272,920 272,920 299 RESEARCH & DEVELOPMENT RESEARCH & DEVELOPMENT Program Expenditures FY 2014-15 FY 2015-16 FY 2016-17 Actual Budget Request Number of Positions 18 20 20 Salaries and Wages 838,397.01 949,639 914,757 Operations 80,078.83 52,175 47,675 Equipment 999.13 300 300 Coqui Program 1,443.26 5,000 5,000 Soil and Water Conservation District 300,000.00 300,000 300,000 Program Total 1,220,918.26 1,307,114 1,267,732 Personnel Position Summary FY 2014-15 FY 2015-16 FY 2016-17 Position Title Authorized Authorized Request Director of Research&Development 1 1 1 Deputy Director of Research&Development 1 1 1 Asst. Account Clerk(1/4T)Temp 1 1 1 Administrative Services Assistant I 1 1 1 Administrative Assistant 1 1 1 Clerk III - 1 1 Economic Development Specialist II 3 4 4 Economic Development Specialist III 6 6 6 Economic Development Tech - 1 1 Grants Specialist 1 - - Immigration Specialist - 1 1 Private Secretary 1 1 1 Resource Materials Specialist 1 - - Student Helper I 1 1 1 Total 18 20 20 300 HIGHWAY FUND PUBLIC WORKS HIGHWAY FUND Mission Statement To maintain and improve the County's roadway transport system for safe and efficient movement of people and goods around the island. Department Goals 1. To provide leadership, training, administrative,public outreach, and technical support to accomplish the Divisions' Programs. 2. To provide a safe roadway allowing efficient movement of people and goods around the island. 3. To assist Civil Defense in emergencies. 4. To update the highway inventory records and maps. Convert these to electronic files. 5. To resurface a specific number of miles island-wide as the budget allows. 6. To develop and implement operational and technical programs for traffic control devices. 7. To provide operations and maintenance of traffic control devices in a timely manner through improved scheduling of projects and personnel. 8. To develop a rapid retrieval of records system, planned activities, and documents to support litigation. 9. To expand educational programs through website and social media tools to encourage highway safety and to provide customers 24-hour access to request a repair or service. 10. To create and implement highway safety standards, and procedures. 11. To operate and maintain traffic signals, streetlights, signs, and markings island-wide. Funding Source and Position Count Highway Fund $ 36,406,275 Highway Fund 249 Grant Revenue $ 1,228,567 Grant Revenue/Other Total Budget: $ 37,634,842 Total Number of Positions 249 301 PUBLIC WORKS TRAFFIC DIVISION Program Description The Traffic Division was established under the Department of Public Works under Chapter 2, Article 9, Section 2-41 of the Hawai`i County Code. The Division installs, maintains and repairs traffic control facilities and devices and street lighting systems in compliance with Chapter 24 of the Hawai'i County Code. The Division is responsible for traffic engineering projects for the County and also educating the public on safety. Administration Section Plans, designs, and implements traffic control facilities in accordance with national standards. 1. Provides supervision and administrative support for the Division. 2. Mitigates traffic problems and improves overall roadway efficiency and safety. 3. Seeks to resolve complaints and answers inquiries using various means including website, call backs on completed work reported by the public and use of Laserfiche. 4. Develops a proactive role in the safe and efficient movement of traffic. 5. Provides information, technical support and direction to the highway safety council and the four traffic safety committees. Traffic Safety Section (Planning/Investigations, and Engineering) Responsible for the overall planning and design of Traffic Engineering related projects. 1. Conducts studies, investigations, inspections, traffic surveys, and other related activities to safeguard and facilitate vehicular and pedestrian traffic. 2. Reviews construction plans, traffic studies, zone changes, variances, etc. to ensure compliance with Division standards, guidelines, and policies for Federal, State, County and private entities. 3. Proposes, designs, and manages new traffic control related projects to help mitigate existing traffic problems and to improve overall roadway efficiency. 4. Identifies safety improvement projects based on accidents and conflict analysis procedures. 5. Oversees the restriping programs. 6. Proposes Traffic Calming initiatives to address concerns: a. Smart Signs to be used for driver's speed feedback and traffic counts b. Speed Humps for temporary and permanent installations 7. Creates, maintains and improves programs to promote highway safety and traffic education. 302 PUBLIC WORKS TRAFFIC DIVISION Program Description (continued) Traffic Signals and Streetlights Section Responsible for the design, installation, operation and maintenance of all traffic signals and streetlights on County highways and for maintaining traffic signals and streetlights on State highways. 1. Develop and implement priorities for traffic signal and streetlight installations. 2. Maintain a computerized traffic signal and streetlight database. 3. Develop and implement uninterruptible power supplies (UPS) for continuous traffic signal operations during power outages. 4. Continue to add signal systems to traffic signal server for real time monitoring and database adjustments. 5. Assist Traffic Calming Program by installing and maintaining traffic calming devices, such as Smart Signs (driver speed feedback), etc. 6. Install newly warranted signals "in-house"when possible. Traffic Signs and Markings Section Responsible for the installation, operation and maintenance of all traffic control signs and pavement markings on County highways, including assisting other departments and agencies with traffic control signs and pavement markings at off-highway County facilities. 1. Develop and implement a more efficient signs and markings maintenance program. 2. Develop a more proactive role in the safe and efficient movement of traffic. 3. Develop and maintain a computerized supplies, materials, and field signs and markings inventory database. 4. Assist Traffic Calming Program by installing temporary and permanent speed humps and related accessories, such as signage and striping. 303 PUBLIC WORKS TRAFFIC DIVISION Program Objectives Existing Maintenance Signals & Streetlights 1. Maintain 5% or less signal light failure rate. o Performance measurement: actual against 5% goal. 2. Improve upon street light failure rate of 30%. o Performance measurement: actual against 30% goal. Traffic Signs & Markings 1. Restripe or install 250 line miles per year(total of 1,000 line miles over 4 year maintenance cycle)to address retro reflectivity. o Performance measurement: actual against 250 line miles per year goal. 2. Fabricate 3,150 signs for sign retro reflectivity maintenance program. o Performance measurement: actual against 3,150 signs fabricated per year goal. 3. Maintain or install 2,900 signs for retro reflectivity maintenance program. o Performance measurement: actual against 2,900 signs maintained or installed per year goal. Improvements Signals & Streetlights 1. Connect 15 signals per year to Traffic Command Center. o Performance measurement: actual against 15 signals installs per year. 2. Convert 3,000 LPS units per year with LED lightings (total of approx. 9,600 lights). o Performance measurement: actual against 1,000 unit goal. 3. Upgrade five crosswalks per year. o Performance measurement: actual against five crosswalks per year goal. Safety 1. Investigate and process complaints and requests (not including projects) within 30 calendar days. o Performance Measurement: 100% completion. 304 PUBLIC WORKS TRAFFIC DIVISION Program Highlights Proiects Complete • LED Street lights received incrementally for a large scale LED streetlight installation in selected areas, which marked the second change of street lighting technology within the past several decades funded by a$500,000 American Recovery and Reinvestment Act(ARRA) grant. • Participated in the annual Ironman Triathlon, successfully working with various Federal, State and Local agencies. • Completed the Mandli traffic sign inventory and collection of road evaluation data for all County maintained roads. • Integrated the Mandli traffic sign inventory and road condition rating data into RoadSoft GIS traffic asset management program. • Implemented the island-wide traffic sign retro-reflectivity maintenance program. • Implemented the Crosswalk Safety Awareness program with County installations in conjunction with the Ronald McDonald School Pedestrian Safety Awareness Program. • Traffic education completed via traffic safety messages, lesson plans and booklets to school aged children, public service radio announcements and via the traffic website which continues to provide information, alerts and request forms for the public. 305 PUBLIC WORKS TRAFFIC DIVISION Program Measures EXISTING MAINTENANCE FY 2014-15 FY 2015-16 FY 2016-17 Actual Budget Estimate Traffic Signal&Streetlight Maintain 5%or less Failure Rate 0.03% 5% 5% Improve upon Failure rate of 30% 24% 30% 30% Traffic Signs& Markings Restripe 250 line miles/yr(total of 1,000 line miles 110.50 250 250 over four years)to address reflectivity Fabricate 3,150 signs for sign retro reflectivity 3,901 3,150 3,150 maintenance program Maintain or install 4,200 signs for sign retro 5,191 n/a n/a reflectivity maintenance program Maintain or install 2,900 signs for sign retro n/a 2,900 2,900 reflectivity maintenance program IMPROVEMENTS Traffic Signal& Streetlight Connect 15 signals/yr to Traffic Command Center 12 15 15 Convert 1,000 LPS units/yr with LED lightings(total n/a n/a n/a of 9,600 lights) Convert 3,000 LPS units/yr with LED lightings(total 642 3,000 n/a of 9600 lights) Convert 1500 LPS units/yr with LED lighting(total n/a n/a 1,500 of 9,600 lights) Upgrade five crosswalks/yr 2 5 5 SAFETY Investigate and process complaints and requests(not 95% 100% 100% including projects)within 30 calendar days. Transportation Asset Management Program-acquire new photo log every two years. 100% 100% n/a Update GIS(Geographic Information System) inventory management to include signs—4,800 each 100% 100% n/a and striping 250 line miles. 306 PUBLIC WORKS TRAFFIC DIVISION Program Expenditures FY 2014-15 FY 2015-16 FY 2016-17 Actual Budget Request Number of Positions 48 48 48 Salaries and Wages 2,365,667.69 2,721,839 2,862,737 Operations 4,824,901.68 4,615,292 4,972,792 Equipment 221,289.31 335,000 377,500 Program Total 7,411,858.68 7,672,131 8,213,029 Personnel Position Summary FY 2014-15 FY 2015-16 FY 2016-17 Position Title Authorized Authorized Request Civil Engineer III 1 1 1 Civil Engineer IV 1 1 1 Civil Engineer V 1 1 1 Civil Engineer VI 1 1 1 Clerk III 1 1 1 Electrical Engineer 1 1 1 Electrician 1 3 2 Electronic Technician 1 1 1 Engineering Support Tech II 1 - - Engineering Support Tech III - 1 1 Lead Traffic Electrician(1 in Kona) 2 2 2 Lead Traffic Signs&Markings Painter(2 in Kona) 5 5 5 Office Manager 1 1 1 Program Support Technician 2 2 2 Senior Account Clerk 1 1 1 Student Helper I 1 1 1 Supervising Traffic Technician 1 1 1 Thermoplastic Melting Equipment Operator 1 - - Traffic Electrician 4 4 5 Traffic Electrician Supervisor II 1 1 1 Traffic Operations Supervisor 1 1 1 Traffic Signal Inspector 1 1 1 Traffic Signs&Markings Helper(1 in Kona) 8 2 2 Traffic Signs&Markings Installer(2 in Kona) - 5 5 Traffic Signs&Markings Painter(2 in Kona) 5 5 5 Traffic Signs&Markings Supervisor II 2 2 2 Traffic Signs&Markings Supervisor III 1 1 1 Traffic Technician II 1 1 1 Traffic Technician IV 1 1 1 Total 48 48 48 307 PUBLIC WORKS HIGHWAY MAINTENANCE DIVISION Program Description Highway Administration The Highway Maintenance Division oversees and directs all Highway Programs; i.e., maintenance of roadways, flood control structures and canals. The Division also establishes safety programs and conducts training, coordinates in-house resurfacing projects and responds to various emergencies as needed. District Baseyards Each District Baseyard continues to repair and maintain roads, streets, highways, bridges, storm drains and other flood control structures in the County. The Baseyards also respond as needed to various emergencies caused by accidents, hazardous material spills and other natural events (fires, storms, earthquakes etc.). Program Objectives 1. Continue island-wide in-house resurfacing program and resurface a total of 20 miles. 2. Evaluate the grass cutting operation and maintain the standard of six miles (12 total)per operator/equipment per workday and the goal of a five-week cycle per district. Program Highlights Resurfaced 5.94 miles* of various County roads: South Hilo 0.25 miles North Hilo/Hamakua 1.11 miles North/South Kohala 1.18 miles North/South Kona 2.00 miles Ka`u 0.00 miles Puna 1.40 miles *Includes Roads In Limbo and shoulder improvements The June 27, 2015 Lava Flow at the Pu`u `O`o vent took precedent for the S. Hilo, Puna and Ka`u districts. Their work focused on the construction of the emergency access roads, Railroad, Government Beach Road and Chain of Craters. 308 PUBLIC WORKS HIGHWAY MAINTENANCE DIVISION Program Measures FY 2014-15 FY 2015-16 FY 2016-17 Actual Budget Estimate Resurfacing Miles(Varying Widths) 5.94 20 20 South Hilo 0.25 5 5 North Hilo/Hamakua 1.11 2 3 North/South Kohala 1.18 3 3 North/South Kona 2.00 4 4 Ka`u 0.00 2 2 Puna 1.40 4 3 Grass Cutting Operation(Cycle for Each District,in Weeks): South Hilo 5 to 6 5 5 North Hilo/Hamakua 8 to 12 5 5 North/South Kohala 5 to 6 5 5 North/South Kona 5 to 6 5 5 Ka`u 5 to 6 5 5 Puna 5 to 6 5 5 Program Expenditures FY 2014-15 FY 2015-16 FY 2016-17 Actual Budget Request Number of Positions 200 201 201 Permanent/Temporary 164/36 165/36 165/36 Salaries and Wages 6,364,484.73 6,963,284 7,245,453 Operations 3,604,740.19 3,942,810 3,942,810 Equipment 966,972.10 1,600,900 1,600,900 Program Total 10,936,197.02 12,506,994 12,789,163 309 PUBLIC WORKS HIGHWAY MAINTENANCE DIVISION Personnel Position Summary FY 2014-15 FY 2015-16 FY 2016-17 Position Title Authorized Authorized Request Accountant II 1 1 1 Civil Engineer IV 1 1 1 District Road Overseer II 5 5 5 Equipment Operator I 25 25 25 Equipment Operator II 26 26 26 Equipment Operator III 9 9 9 Equipment Operations Instructor 1 1 1 Highway Division Chief 1 1 1 Highway Superintendent 1 1 1 Highways Support Technician II 1 1 1 Laborer II 68 68 68 Lead Mason - 1 1 Mason 1 1 1 Road Construction&Maintenance Supervisor I 4 4 4 Road Construction&Maintenance Supervisor II 10 10 10 Safety&Driver Improvement Coordinator 1 1 1 Senior Account Clerk 7 7 7 Street Cleaning Supervisor 1 1 1 Street Sweeper Operator 1 1 1 Subtotal 164 165 165 TEMPORARY POSITIONS: Equipment Operations Instructor Temp 3 3 3 Equipment Operator I Temp 6 6 6 Equipment Operator II Temp 5 5 5 Equipment Operator III Temp 4 4 4 Lead Mason Temp 1 1 1 Mason Temp 3 3 3 Road Constr&Maintenance Supervisor I Temp 6 6 6 Student Helper II 1 1 1 Tree Trimmer Temp 4 4 4 Worker's Compensation Position 3 3 3 (Temporary Positions)Subtotal 36 36 36 Total 200 201 201 310 MASS TRANSIT AGENCY HIGHWAY FUND Program Description Refer to Mass Transit Agency under the General Fund Section. Program Objectives Refer to Mass Transit Agency under the General Fund Section. Program Highlights Refer to Mass Transit Agency under the General Fund Section. Program Expenditures FY 2014-15 FY 2015-16 FY 2016-17 Actual Budget Request Operations 6,481,305.31 7,500,000 7,500,000 Equipment - - - Program Total 6,481,305.31 7,500,000 7,500,000 311 PUBLIC WORKS HIGHWAY FUND MISCELLANEOUS FY 2014-15 FY 2015-16 FY 2016-17 Actual Budget Request Roads in Limbo - 1,000,000 1,000,000 Highway Engineering 79,042.14 40,000 40,000 Bridge Inspection - 11,000 11,000 Fringe Benefits Health Fund 970,673.67 1,411,000 1,100,000 Pension Accumulation 1,419,805.07 1,488,000 1,722,650 FICA 603,637.84 690,000 775,000 Worker's Compensation 353,401.76 504,000 504,000 Total Fringe Benefits 3,347,518.34 4,093,000 4,101,650 Supplemental Transfers Transfer to Capital Projects Fund 3,214,000.40 3,500,000 3,630,000 Other Costs Provision for Compensation Adjustment - 138,070 - Provision for Pension Lag Adjustment - Vacation Pay - 50,000 50,000 Refund Auto/Trailer Tax - - - Provision for Reallocation - - - Public Safety Disaster/Emergency 300,000 300,000 Total Other Costs - 488,070 350,000 Total Miscellaneous 6,640,560.88 9,132,070 9,132,650 312 SEWER FUND ENVIRONMENTAL MANAGEMENT SEWER FUND Mission Statement To protect public health and environment, support the County, and encourage a safe and rewarding workplace. Division Goals 1. To protect public health and safety and the environment. 2. To meet or exceed all wastewater discharge permit and regulatory compliance requirements. 3. To provide the best service at the least cost while balancing the needs and desires of the administration, council, employees, and general public. 4. To sustain no lost-time injuries and maintain a healthy and committed workforce. Funding Source and Position Count Sewer Fund $ 9,811,925 Sewer Fund 58 Subsidy $ 2,036,785 Grant Revenue/Other Grant Revenue - Total Budget: $ 11,848,710 Total Number of Positions: 58 313 ENVIRONMENTAL MANAGEMENT WASTEWATER DIVISION ADMINISTRATION Program Description The Administration program of the Wastewater Division (WWD) includes the administration and engineering functions. Administration manages the countywide wastewater system, maintains effective long-range plans via the Capital Improvement Program(CIP) and Equipment Replacement Fund (ERF)planning process, coordinates with the Environmental Management Commission(EMC), the Department Administration and County Council, administers permit applications, maintains archives, and maintains public relations through education and problem solving as needed. Program Objectives 1. Continue repairs to the Hilo Wastewater Treatment Plant(WWTP) Outfall. 2. Start construction upgrade of the Pua Sewage Pump Station (SPS). 3. Initiate design of Pua Force Main pressure surge mitigation efforts. 4. Continue efforts on replacement of the Papa`ikou and Kula`imano dewatering systems. 5. Continue towards construction of the Na`alehu Large Capacity Cesspool (LCC) Replacement project. 6. Continue conceptual planning of the Pahala LCC Replacement Project. 7. Continue construction of the Kealakehe Sludge Removal and Aeration Upgrade Project. 8. Complete design of the Lono Kona Sewer Improvement District Project and initiate construction. 9. Continue construction of the North Kona Sewer and Reuse project in conjunction with the State DOT's Queen Ka`ahumanu Highway Widening Project—Phase 2. 10. Implement sewer rate-increase to adequately support Wastewater facilities including sewer mains, sewage pump stations and wastewater treatment plants. 11. Complete pre-design for establishment of an effluent reuse system to service Maka`eo (Old Kona Airport) as well as provisions for nutrient removal for effluent which is required to be discharged. Program Highlights 1. Consultant selected for design of the Lono Kona Sewer Improvement Project. 2. Construction underway for the two-year duration Kealakehe Sludge Removal and Aeration Upgrade Project. 314 ENVIRONMENTAL MANAGEMENT WASTEWATER DIVISION ADMINISTRATION Program Highlights (continued) 3. Continued to work with the State of Hawai`i Department of Transportation to install the North Kona Sewer and Effluent Reuse infrastructure as part of the Queen Ka`ahumanu Highway Widening Phase 2 project. 4. Conceptual plans initiated as part of the Effluent Reuse Program for West Hawai`i. 5. Inspection of the Land-Based portion of the Hilo Outfall and assessment of the Hilo WWTP completed. 6. Assessment of the Kaloko WWTP completed and critical modifications made to stabilize operation of the facility. Program Measures FY 2014-15 FY 2015-16 FY 2016-17 Actual Budget Estimate REGULATORY COMPLIANCE PROGRAM Number of NPDES Permit Violations 7 Note(1) Note(2) Number of Reportable Sewage Spills 1 2 2 Number of Reportable Treatment Bypass 0 2 2 Number of NIOSH Citations 0 1 1 SEWER CONNECTION PROGRAM Number of Building/Plumbing Permits Processed 825 600 200 Note(3) Number of Sewer Connection Plans Reviewed 165 200 165 Number of Sewer Connections Inspected 24 200 153 PRIVATE SEWER EXTENSION PROGRAM Number of Private Sewer Extension Plans Reviewed 2 2 2 Number of Private Sewer Extensions Inspected 0 2 2 REPLACEMENT RESERVE ACCOUNT PROGRAM Number of Design Projects Completed 1 1 3 Number of Construction Projects Completed 1 1 2 Note(1)—The NPDES Permit Violations all occurred at the Hilo WWTP and were related to Enterococci and Residual Chlorine exceedances due to the fact that sampling was required to be performed at the Effluent Facility although chlorine contact time for disinfection,by design, occurs in the outfall. The WWD obtained approval from the DOH for relocation of the sampling point just prior to discharge to the ocean outfall and no exceedances have occurred since. Note(2)—The new permits for the Hilo and Papa'ikou Wastewater Treatment Plants include nutrient removal requirements and interim Discharge Limitations. As COH facilities were not designed to achieve nutrient removal it is expected that Permit Violations will occur under new NPDES Permits. Note(3)—Reduction in number of Building/Plumbing Permits estimated for FY 16-17 due to change in permit processing where Planning screens permits such that areas with no County Sewer not forwarded to WWD for review. 315 ENVIRONMENTAL MANAGEMENT WASTEWATER DIVISION Program Description The Operations program involves operating, maintaining, and repairing wastewater collection, pumping, treatment, and disposal facilities and equipment. The Operations program includes coordinating the planning, design, construction and inspection of equipment replacement projects with Wastewater Administration, performing laboratory analyses to determine permit compliance and efficiency of plant processes; ensuring regulatory compliance; and storing and maintaining adequate inventory of spare parts and supplies. Program Objectives Note (1)—The NPDES Permit Violations all occurred at the Hilo WWTP and were related to Enterococci and Residual Chlorine exceedances due to the fact that sampling was required to be performed at the Effluent Facility although chlorine contact time for disinfection, by design, occurs in the outfall. The WWD obtained approval from the DOH for relocation of the sampling point just prior to discharge to the ocean outfall and no exceedances have occurred since. Note (2)—The new permits for the Hilo and Papa'ikou Wastewater Treatment Plants include nutrient removal requirements and interim Discharge Limitations. As COH facilities were not designed to achieve nutrient removal it is expected that Permit Violations will occur under new NPDES Permits. Note (3)—Reduction in number of Building/Plumbing Permits estimated for FY 2016-17 due to change in permit processing where the Planning Department screens permits such that areas with no County Sewer not forwarded to WWD for review. Program Highlights 1. Stabilized Kaloko WWTP treatment system to achieve compliance with regulatory requirements for the facility. 316 ENVIRONMENTAL MANAGEMENT WASTEWATER DIVISION Program Measures FY 2014-15 FY 2015-16 FY 2016-17 Actual Budget Estimate WASTEWATER TREATMENT PROGRAM Percent of Wastewater Treatment Plants Receiving 0 30% 20% Acceptable or Conditional Rating from DOH Hilo WWTP—Average Daily Flow(mgd) 2.6 2.5 2.6 Papa`ikou WWTP-Average Daily Flow(mgd) 0.086 0.1 0.1 Kula`imano WWTP-Average Daily Flow(mgd) 0.082 0.1 0.1 Kapehu WWTP-Average Daily Flow(mgd) 0.006 0.01 0.01 Kealakehe WWTP-Average Daily Flow(mgd) 1.5 1.7 1.6 Honoka`a WWTP—Average Daily Flow(mgd) 0.053 0.1 0.016 Kaloko WWTP—Average Daily Flow(mgd) 0.015 0.01 0.016 Pass EPA laboratory quality control test? Yes Yes Yes EFFLUENT REUSE PROGRAM Total Volume of Effluent Recycled(kgal/yr) 0 2,500 0 SEWER LINE MAINTENANCE PROGRAM Miles of Sewer Lines Cleaned 35.1 30 35 Miles of Sewer Lines Video Inspected 5.1 20 12 Number of Point Repairs Completed 12 20 22 PLANT MAINTENANCE PROGRAM Number of Work Orders Completed 460 550 550 Number of Outstanding Work Orders 71 20 60 317 ENVIRONMENTAL MANAGEMENT WASTEWATER DIVISION Program Expenditures FY 2014-15 FY 2015-16 FY 2016-17 Actual Budget Estimate Number of Positions 58 58 58 Salaries and Wages 2,669,434.15 3,427,438 3,475,833 Operations 4,141,844.09 6,801,809 6,497,077 Equipment 32,079.29 152,100 135,200 Program Total 6,843,357.53 10,381,347 10,108,110 Personnel Position Summary FY 2014-15 FY 2015-16 FY 2016-17 Position Title Authorized Authorized Request Assist Wastewater Treatment Plant Operator Temp 4 4 4 Assistant Wastewater Treatment Plant Operator 7 7 7 Civil Engineer III 1 1 1 Civil Engineer IV 1 1 1 Civil Engineer VII 1 1 1 Engineering Student 1 1 1 Engineering Support Tech IV 1 1 1 GIS Analyst I 1 1 1 Lead Plant Electrician/Electronics Repairer 1 1 1 Mechanical Repairer 2 2 2 Plant Electrician/Electronics Repairer 1 1 1 Sanitary Chemist I 1 1 1 Sanitary Chemist III 1 1 1 Sewer Maintenance Repairer 6 6 6 Sewer Maintenance Working Supervisor 2 2 2 Storekeeper 1 1 1 Student Helper I 1 1 1 Student Helper II 1 1 1 Wastewater Deputy Division Chief 1 1 1 Wastewater Operations Superintendent 2 2 2 Wastewater Plant Maintenance Mechanic 3 3 3 Wastewater Plant Maintenance Mechanic Supervisor 1 1 1 Wastewater Plant Working Supervisor III 1 1 1 Wastewater Project Manager 1 1 1 Wastewater Treatment Plant Operator I 5 5 5 i Wastewater Treatment Plant Operator II 2 2 2 Wastewater Treatment Plant Operator III 4 4 4 Wastewater Treatment Plant Operator IV 2 2 2 Wastewater Treatment Plant Supervisor III 1 1 1 Wastewater Treatment Plant Supervisor IV 1 1 1 Total 58 58 58 318 ENVIRONMENTAL MANAGEMENT WASTEWATER DIVISION Personnel Position Summary (continued) FY 2014-15 FY 2015-16 FY 2016-17 Actual Budget Estimate Fringe Benefits FICA 192,744.31 262,199 274,500 Pension Accumulation 432,000.33 582,664 610,100 Health Fund 223,891.55 456,000 306,000 Worker's Compensation 23918.39 50,000 50,000 Total Fringe Benefits 872,554.58 1,350,863 1,240,600 Other Costs Provision for Compensation Adjustment - 27,000 - Replacement Reserve Account 57,747.03 500,000 500,000 Total Other Costs 57,747.03 527,000 500,000 319 This page intentionally left blank 320 CEMETERY FUND PARKS & RECREATION CEMETERY FUND Mission Statement The Department of Parks and Recreation Cemetery Fund provides affordable burial facilities for residents of Hawai`i County. Department Goals To improve, maintain and upkeep 'Alae Cemetery. Program Description The Cemetery Fund was authorized to use the revenues from plot sales at `Alae Cemetery for the improvement, maintenance, and upkeep of'Alae Cemetery. Program Objectives Conduct maintenance and repair activities. Program Highlights • Maintenance and upkeep of the cemetery has been done on a daily basis. • Funding Source and Position Count Cemetery Fund $ 10,000 Cemetery Fund - Grant Revenue - Grant Revenue/Other Total Budget: S 10,000 Total Number of Positions 321 PARKS & RECREATION CEMETERY FUND Program Measures FY 2014-15 FY 2015-16 FY 2016-17 Actual Budget Estimate Acres Maintained 42.37 42.37 42.37 Program Expenditures FY 2014-15 FY 2015-16 FY 2016-17 Actual Budget Request Operations - 10,000 10,000 Program Total - 10,000 10,000 322 BIKEWAY FUND PARKS & RECREATION BIKEWAY FUND Mission Statement The Department of Parks & Recreation Bikeway Fund promotes safe bicycling transportation and recreation. Department Goals 1. Provide safe bicycling recreational opportunities for all age groups. 2. Match local Bikeway Funds with federal money whenever possible and desirable. 3. Support programs, planning and physical bikeways (on-road and off-road) that promote bicycling for transportation, recreation and sport. 4. Conduct maintenance and repair activities. Program Description The Bikeway Fund collects fees for the bikeway fund that will be used for the promotion of bicycle education and recreational activities, as well as the maintenance of County bikeways. Funding Source and Position Count Bikeway Fund $ 102,495 Bikeway Fund - Grant Revenue - Grant Revenue/Other - Total Budget: $ 102,495 Total Number of Positions - 323 PARKS & RECREATION BIKEWAY FUND Program Objectives 1. Conduct one recreational bike activity in each of five recreational districts by June 30, 2015. Program Highlights N/S Kohala District—Youth Bike Education Program on July 14, 2014 at Hisaoka Gym Summer Fun program in partnership with P.A.T.H. (Peoples Advocacy for Trails Hawai`i). West Hawai`i District - Youth Bike Education Program on July 9 & 10, 2014 at Kekuaokalani Gym Summer Fun Program by P.A.T.H. (Peoples Advocacy for Trails Hawai`i). Hilo District - Youth Bike Education Program on July 1, 2014 at Stanley Costales Waiakea Uka Gym Summer Fun program, and on June 23, 2015 at Pana`ewa Park Summer Fun program by P.A.T.H. (Peoples Advocacy for Trails Hawai`i). Puna District- Youth Bike Education class on July 14, 2014 at Kea'au Shipman Summer Fun program, and on June 24, 2015 at Pahala Community Center Summer Fun program by P.A.T.H. (Peoples Advocacy for Trails Hawai`i). Hamakua District - Youth Bike Education Program on July 15, 2014 at Papa`ikou Gym Summer Fun program, and on April 8, 2015 Bike Education Safety Class at Honomu Gym in partnership with P.A.T.H. (Peoples Advocacy for Trails Hawai`i). Program Measures FY 2014-15 FY 2015-16 FY 2016-17 Actual Budget Estimate Participants in Recreational Activities 206 325 250 Program Expenditures FY 2014-15 FY 2015-16 FY 2016-17 Actual Budget Request Operations 27,446.00 181,000 86,495 Equipment 0.00 42,000 16,000 Program Total 27,446.00 223,000 102,495 324 BEAUTIFICATION FUND PUBLIC WORKS BEAUTIFICATION FUND Mission Statement To beautify and enhance highways and roadways under the ownership, control and jurisdiction of Hawai`i County. Department Goals 1. To maintain several median strips in Kailua-Kona. 2. To control roadside trash by providing refuse containers and pick-up. 3. To maintain and provide new plantings along highways, roadways and County facilities visible along highways and roadways to create green aesthetically pleasing landscape. Program Description The Beautification Fund involves planning projects and working with the community to beautify the roadways and appropriate facilities in order to enhance the traveling experience. Program Objectives 1. Continue to initiate two roadside planting projects every year. 2. Continue to plant or replant a minimum of 10 trees each year. 3. Enhance and continue the existing Litter Pick-up along County Roads Program with the Highways Division of the Department of Public Works. Funding Source and Position Count Beautification Fund $ 311,100 Beautification Fund Grant Revenue - Grant Revenue/Other Total Budget: $ 311,100 Total Number of Positions 325 PUBLIC WORKS BEAUTIFICATION FUND Program Highlights Continue a cooperative program with the Department of Parks and Recreation to better implement the beautification projects. A cooperative program between the downtown associations in Hilo and Kona and the Highways Division regarding trash bin installation and maintenance has been established. Our crews remove trash and replace the liners. Certain median strips landscaping in the Kona district have been a cooperative effort with the County contributing for irrigation water and the Kailua Village Business Improvement District contributing all expenses for plant materials, irrigation systems and labor to install and maintain. Program Measures FY 2014-15 FY 2015-16 FY 2016-17 Actual Budget Estimate New Projects Initiated 1 2 2 Trees Planted 23 10 10 Additional Information: Refuse Containers Provided Pahoa Village (seven 55 gal Bins+two minimum 30 gal Bins for 7 7 7 recycling) Refuse Containers Provided Puako Beach Road 6 6 6 (six 3 cu.yd. Bins+two minimum 30 gal Bins) 326 PUBLIC WORKS BEAUTIFICATION FUND Program Expenditures FY 2014-15 FY 2015-16 FY 2016-17 Actual Budget Request Salaries&Wages - - - Operations 167,062.54 188,600 232,800 Equipment 21,148.92 300,700 78,300 Program Total 188,211.46 489,300 311,100 327 This page intentionally left blank 328 VEHICLE DISPOSAL FUND ENVIRONMENTAL MANAGEMENT VEHICLE DISPOSAL FUND Mission Statement To protect public health and safety and the environment by removing and disposing of derelict and abandoned vehicles and properly disposing of waste generated from such vehicles. Department Goals 1. To remove derelict/abandoned vehicles from public roadways on a timely basis. This includes all public roadways and private subdivision roadways that are open to public access. 2. To process and properly manage all derelict/abandoned vehicles in a timely manner. 3. To coordinate special community events to remove derelict/abandoned vehicles island-wide. Program Description The Derelict and Abandoned Vehicle Disposal Program provides for identification, removal, and temporary storage of derelict/abandoned vehicles, as well as processing/recycling of derelict vehicles in accordance with program procedures. Program Objectives 1. Coordinate removal from public access roadways those vehicles classified as abandoned/derelict. 2. Monitor the program and contracts to ensure that all derelict/abandoned vehicles are being processed and recycled in compliance with Department of Health requirements. 3. Begin remediation of the former Kona scrap metal yard to provide for proper closure of the site. Funding Source and Position Count Vehicle Disposal Fund $ 5,337,836 Vehicle Disposal Fund 3 Grant Revenue - Grant Revenue/Other - Total Budget: $ 5,337,836 Total Number of Positions 3 329 ENVIRONMENTAL MANAGEMENT VEHICLE DISPOSAL FUND Program Highlights • 480 vehicle incidents were reported for fiscal year 2014-2015, of which 104 vehicles could not be found at the location. However, 376 vehicles were located and removed, 300 from West Hawai`i and 76 from East Hawai`i. Program Measures FY 2014-15 FY2015-16 FY2016-17 Actual Budget Estimate Vehicles Processed 376 650 400 Vehicles Investigated 480 750 600 Program Expenditures FY 2014-15 FY2015-16 FY2016-17 Actual Budget Request Number of Positions 3 3 3 Salaries and Wages 70,826.98 111,272 119,467 Operations 159,107.60 4,305,678 5,126,596 Equipment 33,338.36 1,500 36,500 Program Total 263,272.94 4,418,450 5,282,563 Personnel Position Summary FY 2014-15 FY2015-16 FY2016-17 Position Title Authorized Budget Request Derelict/Abandoned Vehicle Coordinator 2 2 2 Clerk III 1 1 1 Total 3 3 3 330 ENVIRONMENTAL MANAGEMENT VEHICLE DISPOSAL FUND MISCELLANEOUS FY 2014-15 FY2015-16 FY2016-17 Actual Budget Request Fringe Benefits FICA 4,685.24 8,451 9,100 Pension Accumulation 9,495.77 18,916 20,173 Health Fund 13,077.21 24,000 24,000 Worker's Compensation - 2,000 2,000 Total Fringe Benefits 27,258.22 53,367 55,273 Other Costs Provision for Compensation Adjustment - 6,400 - Total Other Costs - Total Miscellaneous 27,258.22 59,767 55,273 331 This page intentionally left blank 332 SOLID WASTE FUND ENVIRONMENTAL MANAGEMENT SOLID WASTE FUND Mission Statement To protect public health and safety, and the environment by receiving, handling and properly disposing of solid waste generated within the County of Hawai`i, following applicable federal, state, and local laws and regulations. To develop, maintain, and enhance programs which encourage the public to divert recyclable and reusable materials from land disposal. Department Goals 1. Continue planning for revenue producing programs or grants to reduce the Solid Waste Division's dependency on the General Fund and to ultimately become financially self- sufficient. 2. Comply with federal, state, and local laws and regulations relating to solid waste management. 3. Provide clean and convenient transfer stations island-wide for the public to safely dispose of household refuse and divert recyclable materials away from the landfill. 4. Provide safe and efficient disposal sites for commercial solid waste. 5. Target a 40%reduction or diversion rate for our recyclable commodities from entering the landfill by 2018. Provide convenient options for both the residential and commercial sectors to recycle. 6. Continue planning for the future use, closure, and/or replacement of selected facilities based on evolving technology, regulations and demands on manpower and facilities. 7. Continue post-closure maintenance and monitoring at the Kailua and Waimea landfills in accordance with Federal and State regulations. 8. Continue to provide convenient events island wide for the proper disposal of household hazardous waste and e-waste. Funding Source and Position Count Solid Waste Fund $ 12,272,823 Solid Waste Fund 128 Subsidy $ 18,350,054 Grant Revenue/Other Grant Revenue $ 354,250 Total Budget: $ 30,977,127 Total Number of Positions 128 333 ENVIRONMENTAL MANAGEMENT SOLID WASTE FUND Program Description The Solid Waste Division operates and maintains, by either County personnel or by contractual services, all solid waste collection and disposal facilities in the County of Hawai`i, in accordance with federal, state and local laws and regulations. This includes two active landfills, two inactive landfills, 22 transfer stations and island-wide hauling operations. Program Objectives 1. Implement proposed actions identified in the Update to the Integrated Solid Waste Management Plan for the County of Hawai`i. 2. Continue repairs and enhancement services at all County transfer stations. 3. Fleet Maintenance - continue a daily maintenance checklist and recurring replacement schedule on our heavy equipment based on age and repair costs. 4. Comply with Department of Health Chapter 58.1 Hawai`i Administrative Rules to ban or require source separation of green waste from entering County disposal facilities. 5. Expand the Counties green waste collection to additional Transfer Stations Island wide. 6. Communicate with tire vendors island-wide regarding the Counties ban on disposal of tires within solid waste facilities. 7. Continue post-closure maintenance and monitoring of Kailua and old Waimea landfills. 8. Expand recycling education, glass recycling, e-waste collections and household hazardous waste collections. 9. Support the State DOH HI-5 programs and redemption centers for the public. Program Highlights • Construction for repairs and enhancements completed for the Volcano Transfer Station. • Developed a work plan acceptable to DOH for the remediation of the Kealakehe Scrap Metal site. • Continued the sliver fill operation to gain additional life at the South Hilo Sanitary Landfill by utilizing all available air space. Increased surveying so as to improve operating practices and achieve higher rates of compaction, and continue utilizing alternative daily cover. • Achieved a 25% diversion rate of recyclable commodities from entering the landfill through County diversion programs. County was unable to obtain additional diversion information from the State of Hawai`i DOH, which would allow us to factor in data obtained on private recyclers. • Achieved a rate of redemption of 87% for the HI5 program in FY 2014-15. 334 ENVIRONMENTAL MANAGEMENT SOLID WASTE FUND Program Measures FY 2014-15 FY 2015-16 FY 2016-17 Actual Budget Estimate Additional Information East Hawaii Tons of Refuse Disposed at Transfer Stations 35,054 36,100 36,290 Transfer Stations Maintained 8 8 8 Total Chutes for Container Trailers 15 15 15 Total Container Trailers Available 40 40 40 Active Landfills Maintained 1 1 1 Reuse Centers 3 3 3 Recycling Processing&Collection Centers 8 8 8 Total Tonnage Disposed at Hilo Landfill 72,420 72,900 79,460 West Hawai`i Tons of Refuse Disposed at Transfer Stations 42,171 42,300 46,040 Transfer Stations Maintained 14 14 14 Total Chutes for Container Trailers 17 17 17 Total Container Trailers Available 39 39 39 Active Landfills Maintained 1 1 1 Reuse Centers 4 4 3 Closed Landfills Maintained 2 2 2 Recycling Processing &Collection Centers 12 12 12 Total Tonnage Disposal at West Hawai`i Landfill 106,604 105,200 125,430 County-wide diversion from landfill rate* 25% 39% 25% * FY 2015-16 Budget includes diversion through both County programs and private recyclers. Data on private recyclers was not available for FY 2014-15 Actual and have been excluded from the FY 2016-17 Estimate. Program Expenditures FY 2014-15 FY 2015-16 FY 2016-17 Actual Budget Request Number of Positions 128 128 128 Salaries and Wages 5,729,948.31 6,054,753 6,248,753 Operations 18,167,890.10 18,938,308 21,825,174 Equipment 8,182.18 240,000 114,000 Program Total 23,906,020.59 25,233,061 28,187,927 335 ENVIRONMENTAL MANAGEMENT SOLID WASTE FUND Personnel Position Summary Position Title FY 2014-15 FY 2015-16 FY 2016-17 Authorized Authorized Request Civil Engineer III 1 1 1 Civil Engineer IV 1 - - Clerk III 1 1 1 Environmental Compliance Specialist - 1 1 Equipment Operator II Temp 1 1 1 Equipment Operator III 38 36 36 Equipment Operator III Temp 1 1 1 Laborer II 1 1 1 Lead Solid Waste Transfer Station Attendant 1 2 2 Program Support Technician 1 1 1 Recycling Coordinator 1 1 1 Recycling Specialist II 3 2 2 Recycling Specialist III 1 1 1 Safety Driver Improvement Coordinator 1 1 1 Scale Attendant 4 4 4 Solid Waste Deputy Operations Division Chief - 1 1 Solid Waste Facility Attendant 54 53 53 Solid Waste Operations Division Chief 1 1 1 Solid Waste Superintendent 2 2 2 Solid Waste Supervisor 4 4 4 Solid Waste Transfer Station Attendant Temp 3 3 3 Solid Waste Working Supervisor 2 4 4 Solid Waste Working Supervisor Temp 3 3 3 Student Helper I 1 1 1 Student Helper II 1 1 1 Welder 1 1 1 Total 128 128 128 336 ENVIRONMENTAL MANAGEMENT SOLID WASTE FUND MISCELLANEOUS FY 2014-15 FY 2015-16 FY 2016-17 Actual Budget Request Fringe Benefits FICA 402,185.16 462,194 480,500 County Pensions 919,049.78 1,029,308 1,067,700 Health Fund 664,766.22 820,000 770,000 Vacation Pay - 30,000 30,000 Worker's Compensation 527,896.04 441,000 441,000 Total Fringe Benefits 2,513,897.20 2,782,502 2,789,200 Other Costs Provision for Compensation Adjustment - 38,000 - Total Other Costs - - - Total Fringe Benefits 2,513,897.20 2,820,502 2,789,200 337 This page intentionally left blank 338 GOLF COURSE FUND PARKS & RECREATION GOLF COURSE FUND Mission Statement The Department of Parks & Recreation Golf Course Fund strives to provide a quality recreational experience for the golfing community with excellence, integrity and aloha. Department Goals To continue to provide the golf public with a challenging, safe, and well-maintained facility. Program Description This program operates and maintains the only public golf course on the Island of Hawai`i. Activities include the maintenance of grounds and facilities, and the scheduling of all golf activities. Funding Source and Position Count Golf Course Fund $ 931,304 Golf Course Fund 20 Subsidy $ 415,519 Grant Revenue/Other Total Budget: $ 1,346,823 Total Number of Positions 20 339 PARKS & RECREATION GOLF COURSE FUND Program Objectives 1. Improve, beautify and maintain the greens, tees and fairways at the Hilo Municipal Golf Course by: a. aerating all golf course greens in October and May, weather permitting; b. verticut and de-thatch all greens in July, October, January, and April, weather permitting, or as needed; c. controlling application of fertilizer and pesticide to greens, fairways and tees weekly, or as needed; d. controlling application of herbicide to greens, tees, stream beds, ditches and course boundaries weekly, or as needed; e. daily mowing of greens; f. mowing of tee tops every Thursday, weather permitting; g. mowing of fairways Monday through Friday, weather permitting; h. top dressing greens monthly, weather permitting; i. rolling of greens on a weekly basis, or as needed. 2. Schedule and assign tee times for: a. individuals and groups on a daily basis; b. club tournaments every six months; c. larger fundraising tournaments on an annual basis. Targeting, but not limited to six fundraisers per fiscal year. 3. Schedule inspection and repairs of course structures, clubhouse facilities and maintenance warehouse during the months of July, October, January, and April. 4. Daily routine inspections and maintenance of equipment, course vehicles and safety equipment. 5. 100% of employees will be exposed to safety talks at least once per month. 340 PARKS & RECREATION GOLF COURSE FUND Program Measures FY 2014-15 FY 2015-16 FY 2016-17 Actual Budget Estimate Acres Maintained 124 124 124 Rounds of Golf 65,093 85,000 49,500 Tournaments 17 35 10 Aerated Greens 38 38 38 Course Closures 9 2 10 Play Suspensions 21 5 15 Program Expenditures FY 2014-15 FY 2015-16 FY 2016-17 Actual Budget Request Number of Positions 20 20 20 Salaries and Wages 737,468.55 789,272 812,455 Operations 125,947.49 153,063 208,063 Equipment 47,518.39 70,400 400 Program Total 910,934.43 1,012,735 1,020,918 Personnel Position Summary FY 2014-15 FY 2015-16 FY 2016-17 Position Title Authorized Authorized Request Equipment Operator I Temp 1 1 1 Golf Course Groundskeeper I 7 7 7 Golf Course Groundskeeper II 4 4 4 Golf Course Groundskeeper III 1 1 1 Golf Course Maintenance Supervisor 1 1 1 Golf Course Administrator - 1 1 Golf Course Manager 1 - - Golf Course Operations Assistant 1 1 1 Golf Course Starter 1 1 1 Golf Course Starter 1/2T 2 2 2 Mechanical Repairer-Welder 1 1 1 Total 20 20 20 341 PARKS & RECREATION GOLF COURSE FUND MISCELLANEOUS FY 2014-15 FY 2015-16 FY 2016-17 Actual Budget Request Fringe Benefits FICA 50,196.37 59,997 62,153 Pension Accumulation 117,978.39 134,176 138,117 Health Fund 84,562.90 114,212 114,504 Worker's Compensation 5,150.32 15,136 11,131 Total Fringe Benefits 257,887.98 323,521 325,905 Other Costs Provision for Compensation Adjustment - 11,000 - Total Other Costs - 11,000 - Total Miscellaneous 257,887.98 334,521 325,905 342 GEOTHERMAL RELOCATION & COMMUNITY BENEFITS FUND PLANNING GEOTHERMAL RELOCATION & COMMUNITY BENEFITS FUND Mission Statement To establish and administer a geothermal relocation and community benefits program for the relocation of qualified owner-occupants residing near the Puna Geothermal Venture's plant who want to be permanently relocated, and to fund expenditures for the benefit of Lower Puna. Department Goals The Planning Department is authorized to establish a program for the relocation of owner-occupants residing near the Puna Geothermal Venture's plant and who want to be permanently relocated, and to fund expenditures for the benefit of Lower Puna, including, but not limited to, road improvements, water infrastructure development, land acquisition, parks and recreational facility needs, civil defense, and mass transit improvements. The Planning Director is hereby authorized to purchase the affected properties by negotiation for not more than 130% of the assessed value, as determined by the Real Property Tax Division of the Department of Finance and dispose of the affected properties by public auction or pursuant to Article 19 of Chapter 2, with the exception of the requirement for council resolution found in Section 2-111(a). Complete the purchases and disposition of the relocation properties on file. Funding Source and Position Count Geothermal Relocation & $ 1,700,000 Geothermal Relocation & 1,700,000 Community Benefits Fund _Community Benefits Fund Grant Revenue - Grant Revenue/Other Total Budget: $ 1,700,000 Total Number of Positions 1,700,000 343 PLANNING GEOTHERMAL RELOCATION & COMMUNITY BENEFITS FUND Program Description Ordinance No. 08-37 renamed and redefined the Geothermal Relocation Revolving Fund Program to the Geothermal Relocation and Community Benefits Fund Program. The Geothermal Relocation and Community Benefits Program shall be funded by proceeds from the following sources: 1. Geothermal royalties received from the Department of Land and Natural Resources. 2. Proceeds from the sale of properties purchased under this program. 3. Rental fees from any of the properties purchased under this program. The proceeds from the fund shall be used for the necessary expenses in administering and carrying out the purposes of the geothermal relocation and community benefits program. Expenditures relating to the geothermal relocation and community benefits program include, but are not limited to: 1. The costs of any necessary appraisals required under this program. 2. The payment of necessary fees and expenses. 3. The costs of the purchase of an affected dwelling and property in accordance with this chapter, if necessary. 4. The costs necessary to dispose of or rent affected dwelling and property. 5. Expenditures for public purposes including road improvement, water infrastructure, land acquisition, parks and recreational facility needs, civil defense, and mass transit improvements. (A) Funds shall be expended in Lower Puna, which is defined as extending from Hawaiian Paradise Park Subdivision to Kalapana and including Orchidland Estates, Ainaloa, Hawaiian Beaches, Hawaiian Shores, Kapoho, Pahoa, Nanawale, Leilani Estates, and other communities proximate to Pahoa. (B) Expenditures under this subsection shall be made in accordance with appropriations adopted by the Hawai`i County Council after receiving recommendations from the Planning Director. Program Objectives 1. The Geothermal Relocation and Community Benefits Fund shall be administered in an efficient and responsible manner complying with all applicable ordinances and rules. 344 PLANNING GEOTHERMAL RELOCATION & COMMUNITY BENEFITS FUND Program Highlights • The County is currently negotiating with the landowner(s) who filed a request for permanent relocation. There are currently 35 request(s) for relocation. These requests will deplete most of the Geothermal Relocation and Community Benefits Fund. Escrow has been opened for six properties. Program Measures FY 2014-15 FY 2015-16 FY 2016-17 Actual Budget Estimate Community Benefits 0 0 0 Dwellings Acquired 8 10 12 Dwellings Sold 0 5 9 Program Expenditures FY 2014-15 FY 2015-16 FY 2016-17 Actual Budget Request Community Benefits - - Operations 1,229,974.74 1,700,000 1,700,000 Program Total 1,229,974.74 1,700,000 1,700,000 345 This page intentionally left blank 346 HOUSING FUND HOUSING OFFICE OF HOUSING & COMMUNITY DEVELOPMENT Mission Statement To provide for the development of viable communities in Hawai`i County by providing decent housing, suitable living environments and expanding economic opportunities. Department Goals 1. Administrative Division To deliver services efficiently, effectively, and fairly to the public and to provide necessary support services to the Existing Housing, Community Development, and Grants Management Divisions. 2. Community Development Division To facilitate the development of housing opportunities that meets the needs of low- and moderate-income residents through community collaboration and data research, policy development and implementation, resource coordination, project development and compliance oversight. 3. Existing Housing Division To maximize the use of the existing housing stock within the County by offering expanded opportunities for low income household for rental assistance and self- sufficiency programs. 4. Grants Management Division To provide for maximum community development opportunities through the use of funds from the U. S. Department of Housing and Urban Development (HUD), the U.S. Department of Labor (USDOL), and other appropriate grants and programs. Funding Source and Position Count Housing Fund $ 760,988 Housing Fund—Federal/County Split 50 Subsidy $ 1,806,536 Grant Revenue/Other 1 Grant Revenue $ 16,088,452 Other $ 815,081 Total Budget $ 19,732,057 Total Number of Positions 51 347 HOUSING OFFICE OF HOUSING & COMMUNITY DEVELOPMENT Program Description Administrative Division The Administrative Division is responsible for the accounting, clerical, and technology support services to the department. Community Development Division The Community Development Division is responsible for the data coordination, program/ policy compliance and support, and project development and construction management for programs and projects that benefit low-to moderate-income residents. The Planning Branch provides data coordination, program and policy compliance and support, while the Development Branch provides project development and construction management. Existing Housing Division The Existing Housing Division (EHD) manages the Office of Housing and Community Development's (OHCD) housing programs. The Family Self-Sufficiency Branch administers the Section 8 Family Self-Sufficiency Program and the Section 8 Homeownership Option Program. The Rental Assistance Branch administers the Housing Choice Voucher (Section 8) Program,the Section 8 Project-Based Voucher Program and the HOME Tenant-Based Rental Assistance Program. The EHD also monitors the management of the Kula`imano Elderly Housing and the `Ouli `Ekahi Housing Projects. The Housing Programs Branch administers the Residential Emergency Repair Program (RERP). Grants Management Division The Grants Management Division is responsible for the administration of federal grants, which primarily benefit low- and moderate- income persons. 348 HOUSING OFFICE OF HOUSING & COMMUNITY DEVELOPMENT Program Description (continued) The Grants Administration Branch is responsible for the Community Development Block Grant (CDBG), HOME Investment Partnerships Program (HOME),Neighborhood Stabilization Program (NSP),National Housing Trust Fund, Housing Preservation Grant and other Grant Programs. The Workforce Development Branch has administered the Workforce Investment Act (WIA) grant. The Branch has also provided staff support to the Workforce Investment Board,the Hawai`i Youth Council, and its various committees. This program will no longer be effective in FY 2016-17. President Barack Obama signed the Workforce Innovation and Opportunity Act (WIOA) into law on July 22, 2014. The Act will supersede the WIA program effective July 1, 2015. Program Objectives Community Development Division Development Branch 1. Develop Micro-Unit transitional housing at the Friendly Place Campus. 2. Provide construction management oversight for affordable housing projects. 3. Develop an ADA restroom at the Friendly Place. 4. Make ventilation improvements at the West Hawai`i Emergency Shelter. 5. Sell and construct 16 homes at Kamakoa Nui Workforce Housing project. Planning Branch 1. Execute four affordable housing agreements. 2. Complete one housing-related study. 3. Complete close captioning of one Fair Housing awareness training video. 4. Provide two Fair Housing trainings for general audiences. 5. Provide one Fair Housing training for a non-/limited-English audience. 6. Recruit four new landlords to attend the Fair Housing trainings. 7. Assist 20 clients with Fair Housing inquiries/issues. Existing Housing Division Family Self Sufficiency Branch Family Self Sufficiency Program 1. Provide services to at least 20 participants through the Section 8 Family Self- Sufficiency Program by June 30, 2017. 349 HOUSING OFFICE OF HOUSING & COMMUNITY DEVELOPMENT Program Objectives (continued) Section 8 Homeownership Option Program 1. Complete one Section 8 Homeownership Option Program transactions with an eligible program participant. Housing Programs Branch Residential Emergency Repair Program 1. Provide loans and complete home repairs for ten low and moderate income home owners. Rental Assistance Branch Housing Choice Voucher (Section 8) Program 1. Maintain a 95%utilization rate of HUD provided funding for the Housing Choice Voucher (Section 8) Program. HOME Tenant Based Rental Assistance Program 1. Maintain 95%utilization rate of funding for Tenant Based Rental Assistance Program. Grants Management Division Grants Administration Branch CDBG 1. Fund, monitor, complete, and/or close approximately five CDBG projects in accordance with program regulations. Projects will benefit at least 80% low and moderate income persons. HOME 1. Fund, administer, complete and/or close out approximately three HOME projects in accordance with program regulations. Projects will benefit 100% low and moderate income persons. Workforce Development Branch WIOA Provide services to: 147 adults who are 18 years of age and older and meet the income requirement. 125 dislocated workers who have recently been laid off due to company closure or who have been given notice of layoff. 125 in-school youth(ages 14-18) and out-of-school youth(ages 14-21) who are considered disadvantaged with at least one of the WIOA program barriers. 350 HOUSING OFFICE OF HOUSING & COMMUNITY DEVELOPMENT Program Highlights Community Development Division 1. The construction of 20 transitional/rental units was completed in September 2014. 2. Construction of homes at Kamakoa Nui is ongoing, with 19 homes completed in FY 2014-15, 11 homes in FY 2015-16 and 17 under construction. 3. Sales for Kamakoa Nui Phase 3 and Phase 4 have been sold out and completed. 4. Completed construction management for two projects. 5. Fair Housing training attendance was increased by seven new landlords. Existing Housing Division: 1. Rental Assistance Programs: Assisted 1,850 low and moderate-income persons/families through the Housing Choice Voucher (Section 8) Program and the HOME Tenant Based Rent Assistance Programs. Maintained a 99% utilization rate of program funds. 2. Provided rental assistance to six families who were displaced by Tropical Storm Iselle. 3. Family Self Sufficiency Program: Working with 36 families. 4. Six rehabilitation projects were completed, three projects are in the rehabilitation/construction phase, three are ready to sign the mortgage and note, three are looking for contractors and three applications are being reviewed for meeting program eligibility requirements. (RERP) Grants Management Division 1. Grants: Applied and received federal HUD grants FY2014-15 totaling $2,677,897, federal USDOL Workforce Grants FY2014-15 totaling $1,122,266 for a total of $3,800,163. Applied and received federal HUD grants FY2015-16 totaling $5,317,330, federal USDOL Workforce Grants FY 2015-16 totaling $1,145,315 for a total of$6,462,645. 2. Workforce Development Programs: Assisted 155 adults, 125 dislocated workers, and 112 youth with workforce development, training, summer employment; The One- Stop hosted various job fairs. 3. Projects: Completed architectural barrier removal at North Kohala Senior Center, ROAB design for the Kona Imin Center, plans and design for the Hilo Adult Day Care Center and acquisition of fire ladder truck for the Waiakea Fire Station. 351 HOUSING OFFICE OF HOUSING & COMMUNITY DEVELOPMENT Program Measures Administrative Division FY 2014-15 FY 2015-16 FY 2016-17 Actual Budget Estimate #of improvements to clerical services(Laserfiche)* - - #of improvements to accounting services* - - #of fiscal monitoring of various programs and - - projects conducted.* #of audit concerns&findings closed* - - Frequency of monitoring monthly expenditures* - - Frequency of monitoring goals&objectives* - - Complete budget,goals&objectives for the next FY* - - #of HCHA&WIB meetings to service&coordinate* - - Community Development Division FY 2014-15 FY 2015-16 FY 2016-17 Actual Budget Estimate #of affordable housing agreements executed 5 4 4 #of transitional units constructed 24 - 12 #of permanent,rental housing units constructed* 72 - - #of for—sale housing units constructed 19 22 - #of permanent housing units for homeless clients 20 20 15 #of housing—related studies completed 1 1 1 #of FH awareness videos completed - 1 1 #of FH#trainings for general audiences 2 2 2 #of FH trainings for non-/limited-English audiences 2 1 1 #of new landlords attending Fair Housing training 5 4 4 #of persons assisted with FH inquiries/issues 32 20 24 #of housing projects provided assistance 3 3 4 #of projects assisted with construction management 1 1 1 Residential Loan Programs: _ _ _ #of rehabilitated homes completed* Note: (*)indicates that we will no longer be monitoring this measure. 352 HOUSING OFFICE OF HOUSING & COMMUNITY DEVELOPMENT Program Measures (continued) Existing Housing Division FY 2014-15 FY 2015-16 FY 2016-17 Actual Budget Estimate Amt of funds Administered through the Housing $13,677,958.55 $15,329,809 $16,019,452 Choice Voucher Program Housing Choice Voucher Program: %of funds utilized(total amount of rental assistance 90% 95% 95% used as a percent of the budget authorized) Tenant Based Rental Assistance Program: %of funds utilized(total amount of rental assistance 84% 95% 95% used as a percent of the budget authorized) Section 8 Family Self-Sufficiency Program: 30 25 20 #of participants on contract with program Section 8 Homeownership Program: #of participants who purchased a home through the 1 1 1 program #of loans approved for eligible low and moderate income owner-occupant home owners 10 15 10 353 HOUSING OFFICE OF HOUSING & COMMUNITY DEVELOPMENT Program Measures (continued) Grants Management Division FY 2014-15 FY 2015-16 FY 2016-17 Actual Budget Estimate $of grant funds received for the County. Solicit project proposal,review,rank,rate,make CDBG-$2,465,271 CDBG$2,500,00 CDBG$2,500,000 HOME-$2,852,059 HOME$2,850,00 HOME -0- recommendations for approval for grants and execute WIA-$1,145,315 WIOA$1,200,000 WIOA$1,200,000 grant agreements Spend down CDBG funds to comply with HUD's 1.39 <1.5 <1.5 ratio of grant amount to balance by April %of CDBG funds that will benefit persons earning 80% 80% 80% less than 80%of the median income as established by HUD %of HOME funds that will benefit persons earning 100% 100% 100% less than 80%of the median income as established by HUD #of Adults served through the WIA* Program 147 - - #of Dislocated Workers served through WIA* 125 Program* - #of Youth served through WIA* Program 112 - - #of Adults served through the WIOA* Program 168 147 #of Dislocated Workers served through WIOA* - 121 125 Program #of Youth served through WIOA* Program - 152 125 #of HUD projects administered/monitored 30 35 30 * WIOA replaces WIA. WIA will no longer be monitored. 354 HOUSING OFFICE OF HOUSING & COMMUNITY DEVELOPMENT Program Expenditures FY 2014-15 FY 2015-16 FY 2016-17 Actual Budget Request Number of Positions 51 51 51 Salaries and Wages 2,378,655.98 2,574,690 2,758,538 Operations 14,203,452.87 14,661,199 15,157,550 Equipment 28,540.33 36,450 56,950 Program Total 16,610,649.18 17,272,339 17,973,038 355 HOUSING KULA'IMANO ELDERLY HOUSING FUND Program Expenditures FY 2014-15 FY 2015-16 FY 2016-17 Actual Budget Request Operations 276,098.90 311,848 380,385 Equipment - 13,700 19,100 Program Total 276,098.90 325,548 399,485 356 HOUSING O'ULI 'EKAHI HOUSING FUND Program Expenditures FY 2014-15 FY 2015-16 FY 2016-17 Actual Budget Request Operations 272,959.21 324,020 344,607 Equipment - 14,500 10,000 Program Total 272,959.21 338,520 354,607 357 HOUSING OFFICE OF HOUSING & COMMUNITY DEVELOPMENT Personnel Position Summary FY 2014-15 FY 2015-16 FY 2016-17 Position Title Actual Budget Estimate Housing Administrator 1 1 1 Assistant Housing Administrator 1 1 1 Account Clerk 2 2 2 Accountant II 2 2 2 Accountant III 1 1 1 Accountant IV 1 1 1 Clerk II 2 2 2 Clerk III 2 2 2 Housing&Community Dev Specialist I 1 1 - Housing&Community Dev Specialist II - - 1 Housing&Community Dev Specialist III 11 12 12 Housing&Community Dev Specialist IV 3 3 2 Housing&Community Dev Specialist V 8 8 10 Housing&Community Dev Specialist VI 3 3 3 Housing&Community Development Technician II 1 2 2 Housing&Community Development Worker II 1 - - Housing&Community Development Worker III 1 - - Housing Administrative Assistant 1 1 1 Housing Quality Standards Technician III 2 2 2 Private Secretary 1 1 1 Senior Account Clerk 1 1 1 Special Program Coordinator 3 3 2 Student Helper I 2 2 2 Total 51 51 51 358 HOUSING OFFICE OF HOUSING & COMMUNITY DEVELOPMENT Miscellaneous FY 2014-15 FY 2015-16 FY 2016-17 Actual Budget Estimate Fringe Benefits FICA 168,637.71 196,965 211,030 Pension Accumulation 382,759.52 437,695 468,950 Health Fund 207,780.41 278,825 313,397 Total Fringe Benefits 759,177.64 913,485 993,377 Other Costs Provision for Compensation Adjustments - 30,000 - Ouli `Ekahi Housing Proj Replacement Reserve - 11,550 11,550 Acct Total Other Costs - - - Total Miscellaneous 759,177.64 955,035 1,004,927 359 This page intentionally left blank 360 GEOTHERMAL ASSET FUND PLANNING GEOTHERMAL ASSET FUND Mission Statement The Geothermal Asset Fund shall be fund by payments made by Puna Geothermal Venture, a Hawai`i Partnership, its successors or assigns and the State of Hawai`i for the purpose of compensating persons impacted by geothermal energy development activities pursuant to the provisions incorporated in Geothermal Resource Permit No. 2. Department Goals The Planning Commission is authorized to direct the payment of money from the Geothermal Asset Fund to claimant(s)whom the Planning Commission finds has been adversely impacted by activities authorized or unauthorized by Geothermal Resource Permit No. 2, issued by the County of Hawai`i, and to authorize payment for community approved geothermal impact mitigation projects within the District of Puna. Program Description All Claims for release of monies from the Geothermal Asset fund will be presented to and reviewed by a Profession Claims Adjuster, who will then present its findings and recommendations to the Planning Commission. The Planning Commission will review these findings and then render a decision. Program Objectives The Geothermal Asset Fund shall be administered in an efficient and responsible manner complying with all applicable ordinances and rules. Program Highlights Claims have been submitted, reviewed by an adjuster and approved by the Planning Commission. These claims include air monitors, air studies and water studies. Funding Source and Position Count Geothermal Asset Fund $ 50,000 Geothermal Asset Fund - Grant Revenue - Grant Revenue/Other - Total Budget: $ 50,000 Total Number of Positions - 361 PLANNING GEOTHERMAL ASSET FUND Program Measures FY 2014-15 FY 2015-16 FY 2016-17 Actual Budget Estimate Claims 2 2 1 Program Expenditures FY 2014-15 FY 2015-16 FY 2016-17 Actual Budget Request Operations 104,134.85 50,000 50,000 Program Total 104,134.85 50,000 50,000 362