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HomeMy WebLinkAboutCOM 0918.000 2010-2012 JttY OF ,•T �Q• �N ,+, William T.Takaba ,,Ll Managing Director William P.Kenoi br'•1%, ��;• Mayor Walter K.M.Lau ' Deputy Managing Director • ,ri OF'H0: ount . of'ciiatutfl Offirr of flit censor 25 Aupuni Street,Suite 2603 • Hilo,Hawai`i 96720 • (808)961-8211 • Fax(808)961-6553 KONA: 75-5722 Hanama Place,Suite 102 • Kailua-Kona,Hawai`i 96740 (808)327-3602 • Fax(808)326-5663 C'3 QQ October 31, 2011 c =c ® Q-G TO: JAMAE KAWAUCHI, COUNTY CLERK _ =r- FROM: WILLIAM P. KENOI, MAYOR 1 .. SUBJECT: 2010-2011 ANNUAL REPORT • As directed by the Hawai'i County Charter, a copy of the County of Hawai'i's 2010- 2011 Annual Report is herewith submitted. Additional copies are available at the Mayor's Offices in Hilo and Kona. The Annual Report can also be found on the County website, www.co.hawaii.hi.us. 'Should there be any questions, please feel free to contact Desiree Cruz, Public Relations Specialist. Attachment (comm. No. Ref. Tat,„,...„,' Ref. Date ULT Mu County of Hawai`i is an Equal Opportunity Provider and Employer. _ . I 1 . ANNUAL REPORT 1 . 2 01 0 . 2 011 I , , ,. I .1 1 . ., .... ,.,,,,,- -- •••• •••••••• 4/44;',,,-.:,..'!:.,,,:,, , . - ''' -o • °ilia. /00) ) • i \ • 4 '-' : .` ''•• 4 i,,,,,: I :;,,..i .0 ...• ( ,. ,`',/ 0 ir • '';:I z 0 • - I il :i''' • 0, 1 I • e' ' \ • ,4, „;\,..„.. 1 s, , „, ..., ,„ , • • . : •:.,, , • . . . .. I' • '' '" •.•' ...0.:-- '.' - ' -. ;:, r • l' ,,,i,:i: • ' ' .' .: - ' 4' .' ' '''Airf ' ' ' t I ,:l.," • : :. . , - --_ '. Ls' .- ., . •*--1*.01"r. ' .''. . ,.' .: . * • :::;r, 0 •‘ . . -. ' ,‘,,, .. 4414111, '. traeOlr-. 10111,L,, #. -.. :: ...: . , '•4(111,% .,:,'.,:,.:::,, i 1 -,,ki *•• ,„1,s.L ,. ts._ • sol . i / i • ..! I . . - .. ,, JF dk, - • - .0 I ',-•:-., 1 • ' , r • - t . to , • ,—...- _ . . , L • , . • 1 o • .. ---,------ ..,.. .. .--- - • _ • . ,. 1 ---'' I. • —.... ....a.m.:pm. • 411 .............. ...................... .......•, ..• ammo......7....7077 777777 • .... 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I TABLE OF CONTENTS IDEPARTMENT PAGE OFFICE OF MANAGEMENT 1 - 3 OFFICE OF AGING 4 - 6 ICIVIL DEFENSE AGENCY 7 OFFICE OF THE CORPORATION COUNSEL 8 I COUNTY COUNCIL AND COUNTY CLERK'S OFFICE 9 - 11 IDEPARTMENT OF ENVIRONMENTAL MANAGEMENT 12 -13 1 DEPARTMENT OF FINANCE 14 - 15 FIRE DEPARTMENT 16 - 18 IOFFICE OF HOUSING AND COMMUNITY DEVELOPMENT 19 - 20 IDEPARTMENT OF HUMAN RESOURCES 21 - 24 DEPARTMENT OF INFORMATION TECHNOLOGY 25 -27 1 DEPARTMENT OF LIQUOR CONTROL 28 IMASS TRANSIT AGENCY 29 DEPARTMENT OF PARKS AND RECREATION 30 - 39 1 1 PLANNING DEPARTMENT 40 - 42 IPOLICE DEPARTMENT 43 - 45 OFFICE OF THE PROSECUTING ATTORNEY 46 - 48 IDEPARTMENT OF PUBLIC WORKS 49 - 53 IDEPARTMENT OF RESEARCH AND DEVELOPMENT 54 - 59 DEPARTMENT OF WATER SUPPLY 60 - 64 I COUNTY LISTING 65 -70 I 1 1 OFFICE OF MANAGEMENT WILLIAM P. KENO', Mayor WILLIAM T. TAKABA, Managing Director WALTER K.M. LAU, Deputy Managing Director Executive Assistant - Charmaine Shigemura Executive Assistant - Kevin Dayton Executive Assistant - Bobby Command Executive Assistant— Karen Teshima Public Relations Specialist - Desiree Moana Cruz Immigration Information Specialist— Rose Bautista Clerical Services Center— Kaycie Carter BUDGET The Office of Management's operation budget for Fiscal Year 2010-2011, including grants, was $1,429,563, a'reduction of 9.3 percent from the previous year. This included funding for the Clerical Services Center, Disabled Parking Placard Program, Immigration Services, County Physicians, and Committee on the Status of Women. ACCOMPLISHMENTS and HIGHLIGHTS • Prepared and approved a balanced, $367.3 million county budget that reduced spending by $8.6 million from the previous year's budget. Also approved a Capital Improvements budget for the next six years, which includes 126 projects requiring a total appropriation of$168,922,385. I • Avoided county worker layoffs and achieved approximately $2.1 million per year in savings from once-a-month furloughs in the Fiscal Year 2011-2012 budget. • Launched a project to streamline the county Building Permit process • Won approval of the $56 million bond authorization to stimulate the economy, create jobs and invest in public infrastructure, including a new Puna park and playcourt, additional units in the Kaloko Housing Project, the 1' Kapiolani Street Extension in Hilo, the La'aloa Avenue Extension in Kona, the Hawaiian Ocean View Estates solid waste transfer station, and 1 Kalanianaole sewer repairs. • Led the county-wide recovery effort from the March 11 tsunami • Hosted Mayor's Health Care Conference on "Building a Healthier Future Together" to address health policy issues 1 1 I 1 1 • Opened the West Hawai'i Civic Center • Opened the first Emergency Homeless Shelter in West Hawai'i 1 • Opened new playground at Isaac K. Hale Beach Park in East Hawai'i • Completed the acquisition of Pao`o in North Kohala. • Broke ground for extensive roadwork repairs on Palani Road intersection in West Hawaii. • Welcomed direct flights between Hilo and Los Angeles/Oakland g g • Held first-ever State of the County address in Kona and Hilo • Opened Pahoa Solid Waste Transfer and Recycling Station • Opened the temporary rubbish disposal site in Hawaiian Ocean View Estates • Opened Ala Ohi'a Roadway in Waimea • Continued expansion of bus routes and maintained free county-wide bus service for seniors, children and students. • Began work on 1,739 acres in Hamakua for the Kapulena Agricultural Park, which will be the largest agricultural park in the state. • Honored our commitment to maintaining nutrition and other services for seniors, preserved programs for children and youth, and allocated $1.5 million in support of non-profit organizations that deliver social services. CLERICAL SERVICES The Clerical Services Center provides secretarial/clerical and administrative staff 1 assistance to the Office of the Mayor and other County agencies, as well as to the Fire Commission, the Committee on the Status of Women, the Committee on People with Disabilities and the Bicycle Pedestrian Advisory Committee. The Clerical Center is responsible for the processing and initial screening of all applicants for Hawaii County Boards and Commissions. It keeps the data base of all applicants as well as those who are currently serving. The correspondence between the Mayor and applicants is also handled by the Clerical Center. The Clerical Center assists the public with information about all County, State and Federal government agencies and community agencies and services. The Clerical 2 I Center receives, logs and refers complaints. It administers the issuance of disabled parking placards island wide. The Clerical Center is the agency that is ' responsible for reservations of the Aupuni Center, Puna and Hamakua Conference Rooms and maintains the calendar of events for those venues. The Clerical Services staff issued 2,116 permanent and 591 temporary disabled parking permits in 2010-2011. County physicians advise on medical matters, render medical opinions and conduct physical examinations as requested by the Mayor's office and other 1 agencies of the County. The Immigration Information Specialist serves as liaison on immigration matters of broad community concern, as well as individual problems of immigrants. The Office had approximately 1,950 walk-ins and 3,500 telephone calls and e-mail inquiries during the 12-month period. 1 1 I Hi 1 1 1 1 3 I I 1 OFFICE OF AGING ALAN R. PARKER, Director, ' BUDGET During the period July 1, 2010 through June 30, 2011, the Office of Aging's operating budget was $514,636. By obtaining an additional $2.7 million in federal and state grants, the Office of Aging was able to administer a variety of services for older persons on the Big Island. County Funds $ 497,408 Federal Funds 1,987,196 State Funds 702,226 Total $3,186,830 Major services funded were: caregiver support, respite, case management, 1 personal care, homemaker/chore, daycare, transportation, information & assistance, outreach, legal, nutrition (congregate meals and home delivered meals), home modification, elder abuse prevention, chronic disease self management program, employment and volunteerism. Aging and Disability Resource Center Changes in service providers in the Aging and Disability Resource Center ' ADRC) broadened the scope of services by including case management services on site. In May 2011, Services for Seniors filled this important service piece of the service spectrum. Hawaii Center for Independent ' Living took a step up(stairs) and is now in a larger space on the second floor with better facilities to serve their target population. The ADRC facility is now complete with dedication of its resource room with information and materials on aging and disability issues and services. Dedicated in September 2010, the Sally Leilani Wehrsig Resource Library honors the vision of the Hawaii County Office of Aging's past Care Giver Specialist who tirelessly advocated for and educated others on care giving needs. ' The ADRC developed video conferencing capacity and is now able to link to different sites on the island for education and interaction with individuals and families. Community partnerships have increased with seven new Memorandum of Agreements with the ADRC: State of Hawaii Division of Vocational Rehabilitation and Services to the Blind, Easter Seals Society, Food Basket, Hawaii Island Rural Health Association, Ke Anuenue Area Health Education Center, Project Dana and Special Olympics Hawaii. 4 Caregiver Support The National Family Caregiver Support Program (NFCSP), administered through the Hawaii County Office of Aging (HCOA), coordinated various workshops, trainings, and conferences to provide information about services and resources available in our community for caregivers. Through the Caregiver Support Program, the Office of Aging collaborated with the Alzheimer's Association, Life Care Center of Kona, and Services ' for Seniors to provide a `Hands-On Training for Caregivers' for 15 family caregivers at the Life Care Center of Kona. The Office of Aging also held a conference for 43 family caregivers at the Aging and Disability Resource Center. Throughout FY11, the Office of Aging supported 15 caregiver workshops 1 and 6 in-home counseling sessions for families dealing with care giving for those with Alzheimer's disease or related dementias. Elder Abuse Awareness There were eight (8) Elder Abuse Awareness presentations around Hawaii County in fiscal year 2011 with 257 older individuals, caregivers, the 1 general public, and community and aging network providers receiving much needed information on Elder Abuse. All types of abuse were covered during these awareness activities including sexual abuse, emotional abuse, 1 physical abuse, neglect or self-neglect and financial exploitation. An Elder Abuse Conference was held in Hilo at the Nani Mau Gardens on ' February 24, 2011. Participants included the general public, seniors and their caregivers, police officers and private investigators, bank and credit union staff, home and community-based service provider staff, Care home operators and county and state government staff working in the aging and disability networks. Care Home operators were awarded up to three (3) in- • service education credits through the Department of Health, Office of Health Care Assurance for attending the conference. Presenters included Legal Aid Society of Hawaii, Adult Protective & Community Services, Hawaii County Office of the Prosecuting Attorney and theHonolulu) Secret Service. Elder Abuse Prevention Program In January 2011 a developmental Elder Abuse Prevention Program (EAPP) began in Hawaii County. It is estimated that only one in five new incidents of abuse, neglect and/or self-neglect are reported and substantiated by Adult Protective Services (APS) and a large number of unreported and 1 suspected cases are not addressed through APS at all. This gap in services for families will be addressed by the EAPP program by providing assistance to this "GAP" group of older adults by providing Home and I 5 I I Community Based Services (HCBS) as a preventive measure. The Legal Aid Society of Hawai'i (LASH) has provided a variety of legal services for Ipeople at risk for abuse since March 2011. I Healthy Aging Project During the FY 2011 , Office of Aging has sustained and expanded the statewide health prevention evidence based program, Chronic Disease I Self-Management Program (CDSMP), now known statewide as Better Choices, Better Health — Ke Ola Pono (BCBH). ISilver Bulletin Newsletter This past contract year marked the eleventh year of publishing the Silver I Bulletin, a monthly newsletter on and about eldercare services and aging issues. As in previous contract years, the publication continues to deliver newsworthy articles to over 4,100 older individuals, assisting readers in I making informed decisions as they access needed services. More than 40,000 copies of the newsletter were printed and distributed to Big Island residents, key health and social organizations, and other community and Ibusiness establishments in fiscal year 2011. Older Americans Month The Hawai`i County Office of Aging Ihonored twenty nominees at the May 2011 Outstanding Older Americans Award Luncheon. A capacity crowd _ e 1'{ 0.y s. Iof over 300 cheered as Sylvia , . .. ,, Abernathy of Holualoa and Wilfred ' - I "Kealoha" Sugiyama of Kohala o � "` I were named the 2011 Outstanding _44„0.1.11141.--,, ^ Older Americans for Hawaii ir= I CIVIL DEFENSE AGENCY QUINCE MENTO, Administrator Administrative Officer- John Drummond Administrative Officer- William Hanson BUDGET Salaries &Wages: $449,870.00 Operating Expenses: $148,567.00 Total: $598,437.00 ' ACCOMPLISHMENTS and HIGHLIGHTS • Funded and facilitated the replacement of 8 dispatch consoles for Police, 4 for Fire and 4 for Civil Defense • Updated the Hawai'i County Emergency Operations Plan • Updated the Hawai'i County Hazard Mitigations Plan • Opened the West Hawai'i EOC at the Kealakehe Police Station. • Coordinated the County's response to the Honshu Tsunami. • Coordinated interoperable communications training for the Hawai'i Police and Fire Departments. • Participated in: 9 tests and exercises, 68 outreach activities, 4 training ' activities. • Assisted the Hawai'i Air Guard and the Hawai'i Army Guard deployment of communications assets in Hilo and Kona during the 2011 Makani Pahili Hurricane Exercise. • Staffed the Ironman. EOC and assisted with event planning. • 24 emergency responses (8 Brushfires, 4 Earthquake notifications, 1 I Tsunami, 7 Flooding Events, 4 High Surf notifications). • Facilitated 6 Community Emergency Response Team (CERT) Training sessions, 6 CERT Re-certifications, and 11 specialized CERT training ' sessions. • Continued monitoring of volcanic activity 1 1 1 7 HAWAII COUNTY COUNCIL AND OFFICE OF THE COUNTY CLERK ' DOMINIC YAGONG, Council Chair K.ANGEL PILAGO, Council Vice Chair JAMAE K. K. KAWAUCHI , County Clerk Hawaii County Council The Hawaii County Council is comprised of nine members, each elected from ' one of Hawaii County's nine council districts and serving two-year terms. During fiscal year 2010-11, the nine Council districts were represented by the following council members: DISTRICT 1 — Dominic Yagong Hamakua, North Hilo, and portions of South Hilo (Hakalau, Honomu, Pepe`ekeo, Papa`ikou, Kaiwiki) ' DISTRICT 2 — Donald Ikeda - South Hilo (Amaulu, Pu'u'eo, portions of Downtown Hilo, Lanakila, Waianuenue, Kaumana, Ainako, Pi`ihonua, portions of Waiakea Homesteads) ' DISTRICT 3 —J Yoshimoto South Hilo (Waiakea Homesteads, Waiakea-uka) and Puna (Kea'au) DISTRICT 4— Dennis "Fresh" Onishi South Hilo (Keaukaha, Pana`ewa, Waiakea Houselots, portions of Downtown Hilo, University, portions of Waiakea Homesteads) DISTRICT 5 — Fred Blas Puna Makai (Hawaiian Paradise Park, Ainaloa, Pahoa Village, Hawaiian Beaches, Hawaiian Shores, Nanawale, Leilani, Kapoho, Kalapana, `Opihikao, Kehena, Pohoiki) DISTRICT 6 — Brittany Smart Puna (Kurtistown, Mt. View, Volcano), Ka`u (Pahala, Na`alehu, Hawaiian Ocean 1 View Estates), and South Kona (Miloli`i, Ho`okena, portions of Honaunau) DISTRICT 7 — Brenda J. Ford South Kona (portions of Honaunau, Captain Cook, Kealakekua) and North Kona (Kainaliu, Keauhou, Kahalu'u, Holualoa) ' DISTRICT 8 — K. Angel Pilago North Kona (Kailua-Kona, Kealakehe, Kalaoa, Pu'uanahulu) ' DISTRICT 9 — Pete Hoffmann North and South Kohala (Waikoloa, Waimea, Haws, Halaula) 1 9 1 I BUDGET For the fiscal year beginning July 1, 2010 and ending June 30, 2011, Expenditures / encumbrances totaled $4,300,488 or $742,870 (14.73%) below the projected budget amount of$5,043,358. A total of 65 employees including, council members, were employed by the Legislative Branch. ACCOMPLISHMENTS and HIGHLIGHTS ' OFFICE OF THE COUNTY CLERK Committees Services During fiscal year 2010-11, the Council's Committees conducted 91 regular meetings, • two public hearings, one site visit, including a Committee on Finance three-day special session on the annual budget. Council Services The Council held 25 regular meetings, eight special meetings and five public hearings during fiscal year 2010-11. The council enacted 107 ordinances and adopted 130 resolutions. The Council Services Section scanned 1,889 documents, copied 478 DVDs of the meetings and researched 130 requests from the public. Elections Division During FY 2010-2011, the Elections Division conducted the 2010 Primary and General Elections. The Elections Division implemented the Permanent Absentee Voting Program and was responsible for conducting the Comprehensive Public Funding Program. I Support Services During fiscal year 2010-2011, the Support Services Division (Division) reproduced 3,453,991 black & white copies and 233,114 color copies of various documents including maps, booklets and posters. The Division posted / mailed 345,790 pieces of various weights, which include mail from the West Hawaii Civic Center. LEGISLATIVE AUDITOR'S OFFICE LLAO) 1 Performance Audits During FY 2010 - 2011 , the Legislative Auditor's Office (LAO) presented a Limited scope performance audit of the Department of Water Supply's cash-handling activities and financial IT systems and reporting capabilities; completed a limited scope performance audit of the Department of Parks and Recreation's facilities asset management; and continued its follow-up review of the Department of Public Works' (DPW) contract administration of CIP change orders and contract supplements. LAO audit reports are available on-line at: I 10 http://records.co.hawaii.hi.us/weblink/Browse.aspx?startid=18592&dbid=1. ' Process Improvement LAO monitored process improvement training for building permit, plan approval, and inspection processes conducted by Change and Innovation Agency, whose professional services were jointly procured by LAO and DPW, as well as improvements in commercial building permit processes implemented in East Hawai'i in December 2010 and West Hawai'i in March 2011. ' Annual Financial Audit LAO completed the procurement of external auditor Accuity LLP to conduct annual financial audits for the four-year period FY 2009-2010 through FY 2012-2013, which new procurement included contract language providing greater control over the cost of the single audit required for all federal assistance programs. 1 I 1 1 1 11 rDEPARTMENT OF ENVIRONMENTAL MANAGEMENT DORA BECK, P.E., Acting Director HUNTER BISHOP, Deputy Director ' Business Services Section Manager, Robin Bauman Solid Waste Division Chief, Greg Goodale Wastewater Division Chief Lyle Hirota Budget Fiscal Year 2010-2011 1 Division Total Budget Administration $ 908,012 ' Wastewater 9,460,837 Solid Waste 26, 742,599 Vehicle Disposal 2,968,163 TOTAL $ $40,079,611 TOTAL DEM Employees As of 6/30/11 ' By Division Division Total Employees Administration 20 ' Wastewater 54 Solid Waste 110 ' TOTAL 184 Accomplishments and Highlights Business Services • Converted approximately 180 sewer accounts from gang cesspool services to ' standard sewer connections upon completion of the Queen Liliuokalani Village Large Capacity Cesspool Replacement Project which closed 38 large capacity cesspools and connected these customers ,to the County sewer ' system. • Maintained a consistent billing schedule for sewer fees and landfill tipping fees. • Continued to provide support services for the department and its divisions. 12 1 Solid Waste Division • Completion of the new Pahoa Solid Waste Recycling & Transfer Station. This project will be used as our basic template for future transfer station ' improvement projects throughout the County. This project has been met with very positive feedback from our local residents. ' • Completion of the improvements to the Waimea Transfer Station. This project improved the public's access to the 2 Bin recycling program and made the overall traffic flow through the site much better. This project won an award from the Waimea Outdoor Circle for commercial landscaping. • Made paving improvements at both the Kailua and Puako Transfer Stations that will improve our truck access and public access to these sites. • The Division has facilitated the towing of 86 abandoned vehicles since July 2011 from the County's right of way or public lands. 1 • Over 30 recycling containers were obtained as a result of funding from the State of Hawaii HI-5 program. These containers are being placed at key locations County-wide. Wastewater Division ' • April 2011 completed construction of Honoka'a sewer collection system and closed five (5) Large Capacity Cesspools in conformance with EPA Ideadline under the Honoka'a Large Capacity Cesspool Closure project. • April 2011 started construction for upgrade of the Honoka'a Wastewater Treatment Plant under the Honoka'a Wastewater Treatment Plant Upgrade — Phase 2 project. • April 2011 completed repair to a leak on the Pua Force Main without a spill I to State Waters. • Initiated the North Kona Sewer and Reuse project to be performed under ' the State Department of Transportation's Queen Kaahumanu Highway Widening Project— Phase 2. 13 1 DEPARTMENT OF FINANCE NANCY CRAWFORD, Director DEANNA SAKO, Deputy Director Accounts — Kay Oshiro Budget— Gary Tom Property Management— Kenneth Van Bergen 1 Purchasing — Gilbert Benevides Real Property Tax— Stanley Sitko Risk Management— Scott Knowles Treasury— Michael Okumoto • Vehicle Registration & Licensing — Lee Lord ' BUDGET During the 2010-11 Fiscal Year, the department was initially authorized the ' following budget appropriation: Administration and Budget $ 492,333 Accounts 710,399 Purchasing 563,285 Treasury 293,373 Real Property Tax 2,854,426 Risk Management 98,919 Property Management 2,763,758 Vehicle Registration & Licensing 2,916,552 TOTAL $ 10,693,045 The Department of Finance also oversees the appropriation for debt service, • pension and retirement contributions and health fund. Listed as Miscellaneous I Accounts, the net budget for these items totaled $109,202,546 for Fiscal Year 2010-11. ACCOMPLISHMENTS and HIGHLIGHTS • On-line vehicle registration began in August 2010. This new way to renew ' your vehicle registration allows people to pay by credit card and renew anywhere they have access to a computer. To renew your vehicle registration on-line go to: https://mvr.ehawaii.gov/ . The web address is also included on the renewal notices. ' • The new Pahoa Driver License and Vehicle Registration office opened in February 2011. The people of Puna now have convenient access to these services. i ' 14 1 • In June 2011 the Vehicle Registration section began printing the vehicle registrations and emblems at their desks. An added benefit is that each emblem has the license plate number printed on the sticker to help prevent theft. 1 • In early 2011, the Finance Department had several offices move to the newly built West Hawaii Civic Center. Drivers License; Vehicle Registration, and Real Property .Tax were among the offices that were relocated into the new building. This centralization of offices provides added convenience for our customers. • The acquisition of Pao`o in North Kohala was completed this year. The funding for this acquisition was from the Public Access, Open Space, and Natural Resources Preservation Fund with matching funds coming from State Legacy Lands. Along with the Kaiholena purchase last year, the county and state now own several miles of Kohala shoreline. This land will be preserved and enjoyed by the people of Hawai'i for generations to come. • In July 2010, $60 million in general obligation bonds were issued. These funds have financed a variety of capital improvement projects including the West Hawaii Civic Center in addition to various housing, highway and 1 sewer projects. Twenty-five percent of the bond proceeds were allocated to the Department of Water Supply for their various water projects. Our bond ratings were affirmed by all three rating agencies. • In spite of declining real property tax values, the budget for Fiscal Year 2012 was reduced and balanced without cutting services. This was made possible through the hard work of the County departments, which have all made many sacrifices. • The County of Hawaii was again awarded a Certificate of Achievement for ' Excellence in Financial Reporting by the Government Finance Officers Association for its Comprehensive Annual Financial Report for the Fiscal Year Ended June 30, 2010. 1 1 1 r 15 1 HAWAII FIRE DEPARTMENT ' DARRYL OLIVEIRA, Fire Chief GLEN HONDA, Deputy Fire Chief Emergency Operations — Darren Rosario, Assistant Fire Chief Support Services — Ralph Yawata, Assistant Fire Chief ' The Hawaii Fire Department operates with 350 career or paid fire fighters assigned to three shifts at 20 fire stations island-wide, 43 water safety officers, 225 volunteer members (24 volunteer companies), as well as 46 employees who serve within six support bureaus. The Department is primarily responsible for fire protection and suppression, ' pre-hospital emergency medical services, land and sea search and rescue, hazardous materials response, ocean safety, and fire prevention and public education for the County of Hawai'i. ' During FY 2010/11, the Hawaii Fire Department responded to 20,761 calls for assistance from the public. BUDGET Fire Expenditures FY2010-11 of $37,404,117 1% 1% 1% 7% 1% is Fire Protection 531,261,928:84% 0% 5% ■FireworksEnforcement 535,778:0% •Ocean Safety 51,768,533:5% I .' Fire Prevention 5449,640:1% is Fire Equipment Maintenance $481,434:1% ■Training&Volunteer 5439,589:1% 84% Misc Fire(Helicopter, EMT,Training) 52,545,343:7% is Fire Grants 5421,872:1% As the State of Hawaii contract provider for Emergency Medical Services for the County of Hawaii, the department receives funding from the State Department of Health Emergency Medical Services Branch to operate 15 Advanced Life Support (ALS) transport units (ambulances) and one Air Medical (ALS) transport helicopter. 16 I IThose funds account for approximately 39% of the department's annual operating budget. IACCOMPLISHMENTS/HIGHLIGHTS 1 • Continued to provide for enhanced training in fire fighting and search and rescue by participating in training such as Shipboard Hazmat training with the Hawaii Army National Guard Civil Support Team, urban search and rescue, swift-water training Iclasses, long-line extrication, and high rise building fire suppression drills. • A new replacement rescue chopper (Chopper 1) was blessed in August 2010. I i _• --- - - 10'1' � ___ _ ,, Il ....: ''4.-4-1-`..4' 9 1 I 4 . { I Chopper 1 blessing held on August 23, 2010. I • Implementation of HFD Aquatics Competency Certification Program. I • Groundbreaking for Makalei Fire Station in North Kona on May 9, 2011. _ ,,,.' ; ;,'..rilia: ;4,14tA‘4,1:77' :::g!-;''''''1,:. ,.* 2:i;:: !Ill ^'.` ,,,,,.::::4...1.i.,,,,,--T. - . ' ''.''0 ,, , . ar - _ Iil : :,,,_ .... , I A. Ground was broken for a future nen)fire station in North Kona. I • Three replacement ambulances put into service during March 2011 at the Naalehu, South Kohala, and North Kohala Fire Stations. I • Participated in a statewide Pandemic Flu exercise with State Civil Defense. I i17 • Graduated for Mobile Intensive Care Technicians (MICTs) or Paramedics in December 2010. • Three new lifeguard towers erected at the Spencer, Laaloa, and Isaac Hale beach parks. • Began lifeguard services at the Punaluu Beach on Mondays through Fridays with one lifeguard. ' • Junior Lifeguard program continued with eight total classes conducted annually along with the Island or State championships. ' • Secured a Junior Lifeguard grant for $20,000 from the Department of Liquor to curb underage drinking. ' • Upgraded and began the utilization of the Positron Map System in our Fire Communications Center. This system will provide a more detailed, live picture map, which is invaluable information for Dispatchers and responding units. • Completed the sizing, purchase, and distribution of 254 sets of personal protective equipment (turnout gear) acquired through the Assistance to Firefighters Act grant program. • Continued progress of department's Health and Wellness program, aimed at improving the health and fitness of fire fighters and reducing the impact of injuries and illnesses on our workforce through prevention programs. I • Secured $600,000 funding for Pahoa apparatus through the 2011 Community Development Block Grant funding. • Received $100,000 FY 2010 Assistance to Firefighters Grant focused on the Irecruitment of volunteer firefighters and training incentives. • Awarded a $24,000 grant from FY 2011 Department of Transportation Highway Safety ' Grant for vehicle extrication training. • Seventeen members of the 39th Firefighter Recruit class graduated on February 25, ' 2011 following a - one year training. • Fire Prevention Week was celebrated on October 3 to 9, 2010. It's theme "Smoke Alarms: A Sound You Can Live With!," provided an ideal opportunity to educate the public about smoke alarm recommendations and served as a powerful tool for motivating people to install smoke alarms and to make sure they're working and tested properly. • Hosted the 11th annual Emergency Medical Services (EMS) Week to increase public awareness of safety and health issues. The theme, "EMS-Everyday Heroes," was highlighted with a public education poster contest, as well as the annual EMS family run/walk event which attracted over 800 participants. 1 18 I IThose funds account for approximately 39% of the department's annual operating budget. IACCOMPLISHMENTS/HIGHLIGHTS I • Continued to provide for enhanced training in fire fighting and search and rescue by participating in training such as Shipboard Hazmat training with the Hawaii Army National Guard Civil Support Team, urban search and rescue, swift-water training I classes, long-line extrication, and high rise building fire suppression drills. • A new replacement rescue chopper (Chopper 1) was blessed in August 2010. I .00°''., ., s T i t, .,. $ , . 404 „;. . A, , , 1 11 1 • a Chopper/1 blessing held on August 23,2010. 1 • Implementation of HFD Aquatics Competency Certification Program. I • Groundbreaking for Makalei Fire Station in North Kona on May 9, 2011. 1 PR' :,,,, ,-.7,----,„,::'-- ,' A , # 1. r fit, r I Ground was broken for a Jizture new fire station in North Kona. 1 • Three replacement ambulances put into service during March 2011 at the Naalehu, South Kohala, and North Kohala Fire Stations. I • Participated in a statewide Pandemic Flu exercise with State Civil Defense. I 1 17 I I • Graduated for Mobile Intensive Care Technicians (MICTs) or Paramedics in December 2010. I • Three new lifeguard towers erected at the Spencer, Laaloa, and Isaac Hale beach parks. I • Began lifeguard services at the Punaluu Beach on Mondays through Fridays with one lifeguard. I • Junior Lifeguard program continued with eight total classes conducted annually along with the Island or State championships. I • Secured a Junior Lifeguard grant for $20,000 from the Department of Liquor to curb underage drinking. I • Upgraded and began the utilization of the Positron Map System in our Fire Communications Center. This system will provide a more detailed, live picture map, which is invaluable information for Dispatchers and responding units. I • Completed the sizing, purchase, and distribution of 254 sets of personal protective equipment (turnout gear) acquired through the Assistance to Firefighters Act grant iprogram. • Continued progress of department's Health and Wellness program, aimed at I improving the health and fitness of fire fighters and reducing the impact of injuries and illnesses on our workforce through prevention programs. • Secured $600,000 funding for Pahoa apparatus through the 2011 Community IDevelopment Block Grant funding. • Received $100,000 FY 2010 Assistance to Firefighters Grant focused on the Irecruitment of volunteer firefighters and training incentives. • Awarded a $24,000 grant from FY 2011 Department of Transportation Highway Safety I Grant for vehicle extrication training. • Seventeen members of the 39th Firefighter Recruit class graduated on February 25, I2011 following a - one year training. • Fire Prevention Week was celebrated on October 3 to 9, 2010. It's theme "Smoke I Alarms: A Sound You Can Live With!," provided an ideal opportunity to educate the public about smoke alarm recommendations and served as a powerful tool for motivating people to install smoke alarms and to make sure they're working and tested Iproperly. • Hosted the 11th annual Emergency Medical Services (EMS) Week to increase public awareness of safety and health issues. The theme, "EMS-Everyday IHeroes," was highlighted with a public education poster contest, as well as the annual EMS family run/walk event which attracted over 800 participants. I ' 18 0 OFFICE OF HOUSING AND COMMUNITY DEVELOPMENT ' STEPHEN J. ARNETT, Administrator NINIAU K. SIMMONS, Assistant Administrator Community Development Division - Jeremy J. McComber Existing Housing Division - Sharon L. Hirota Grants Management Division - Susan K. Akiyama BUDGET ' • County, $1,367,621 Federal, $2,119,517 TOTAL OPERATING EXPENDITURES: $3,487,138 ' • Rental Subsidies Paid: $15,126,809 and Federal Grants Received this Fiscal Year: $15,422,760 ' ACCOMPLISHMENTS and HIGHLIGHTS ' Community Development Division • West Hawaii Emergency Housing Facility: Construction completed October 2010. Blessing and opening held in November 2010. Currently managed by HOPE Services Hawai'i. 78 persons served since opening. ' • Kaloko Housing Program: Site work and unit construction (framing, roofing, rough-in utilities and drywall) partially completed. Began construction of wastewater treatment plant and landscaping. • Waikoloa Workforce Housing Project: Construction of four (4) model homes., I (framing, roofing, rough-in utilities, and drywall) and community park (ballfield, soccer field, comfort station, parking lot) substantially completed. • Construction Management: Accessibility improvements (path, water fountains, parking, bleachers, and landscaping) completed for Na'5Iehu Park/Community Center and Pahala Ballfield. • Fair Housing: Conducted two (2) seminars and provided technical assistance for inquiries, grant applications and tax exemptions. 1 I ' 19 1 Existing Housing Division • Down Payment Assistance Program: One (1) eligible first-time homebuyer received assistance. I . Home Repair Programs: Fourteen (14) low and moderate-income home owners received loans and completed their home repairs. ' • Rent Assistance Program: Assisted 1,800 low and moderate-income persons/families through the Housing Choice Voucher (Section 8) and Tenant Based Rent Assistance Programs. Maintained 99% utilization rate of funds. 1 • Family Self Sufficiency Program:Working with 40 families. • Section 8 Homeownership Option Program: Two (2) low and moderate eligible program participants became homeowners. 1 Grants Management Division 1 • Grants: Applied and received federal HUD grants totaling $ 3,998,495 and federal USDOL Workforce Grants $1,630,754 for a total of$5,629,249. • Workforce Development Programs: Assisted 277 adults, 233 dislocated workers, and 161 youth with workforce development, training, summer employment. The One Stop Shop hosted various entrepreneurship and green training workshops, job clubs; expanded rural outreach to NHERC. • Projects: Completed installation of solar water heating system for 32 units at 1 the Kamuela Elderly Housing Project; completed architectural barrier removal at Hawaiian Beaches Park, Kamehameha Park, Lincoln Court, Papa'ikou Park, Mt. View Park and Spencer Beach Park; completed site improvements for the Hospice of Hilo Inpatient Facility and completed emergency repairs at West Hawai'i Domestic Shelter. 1 1 1 1 1 20 I DEPARTMENT OF HUMAN RESOURCES RONALD TAKAHASHI, Director SHARON TORIANO, Deputy Director I Recruitment and Examination, Gabriella M. Cabanas, I Health and Safety, Charmaine Kamaka, Classification and Pay, Joney Nitahara, Teri Spinola-Campbell, Equal Employment/ADA Dee Ann Sadayasu, Administrative Services • Suzanni A.L. Hopp, Personnel and Organizational Development Ian Takashiba, Labor Relations I BUDGET During the period July 1, 2010 through June 30, 2011, the department's operating budget was $1,757,889, 80% of which was budgeted for personnel costs. The department receives no special funds; thus the department is 100% County funded. The Department of Human Resources serves as the County's chief human resource management agency. Its functions closely align with nationally recognized HR functions: recruitment, compensation, benefits, personnel development, labor relations, health and safety, and workers' compensation claims management. As the County's chief human resource team, the I department shares its expertise with departments and employees to enable them to better accomplish their missions. The department also encourages and supports County employees' efforts to nurture a healthy, safe, and rewarding work environment and community. Besides the director and deputy director, the department has a staff of 23 permanent full-time positions, or 8% less positions than the previous fiscal year. ' The department also employed one student from the Hawaii Community College under the Cooperative Vocational Educational Program representing a 50% reduction over the previous fiscal year. In addition, one board and one commission are assigned to the department. I 21 1 Merit Appeals Board The Merit Appeals Board consists of five members appointed by the mayor and confirmed by the council. Members must be in sympathy with and believe in the principles of the merit system. The Board appoints the director of human resources who serves at the Board's pleasure. As outlined in §76-14, Hawaii Revised Statutes, the Merit Appeals Board decides appeals from any action under Chapter 76, Hawaii Revised Statutes, taken by the chief executive, the director, or an appointing authority, or a designee acting on behalf of one of those individuals, relating to recruitment and examination, classification and reclassification of a particular position, initial pricing of classes, and other employment actions under Chapter 76, Hawaii Revised Statutes, including disciplinary actions and adverse actions for failure to meet performance requirements taken against civil service employees who are excluded from collective bargaining coverage under §89-6, Hawaii Revised Statutes. Salary Commission iThe Salary Commission consists of nine members appointed by the mayor and confirmed by the council. Six members are representatives of the County geographical areas of Puna, Ka`u, Kona, Kohala, Hamakua, and Hilo; and three members are representatives of the County-at-large. By County Charter, the commission is assigned the task of establishing the salaries for the mayor, the prosecuting attorney, county council members, and appointed officials. ACCOMPLISHMENTS and HIGHLIGHTS • Selected vendor through the RFP process to implement a Countywide electronic recruitment software system. System is designed to streamline open-competitive and internal recruitments, and also provide for postings of other types of jobs including summer fun positions, student internships, and volunteer opportunities. As a result, department eliminated the 24-hour job hotline. • Overhauled the County's examination process to conduct written examinations only for entry level classes of work, thereby reducing written examinations to less than 10% of all advertised civil service jobs. The majority of recruitments will instead have the training and experience (T&E) evaluation as the examination, and other recruitments will be registrations where no examination is administered. • Coordinated the placement of summer youth employment program participants within the County, paid with federal economic stimulus money, as follows: • Department of Labor Workforce Development Summer Program — 88 1 22 1 ' youth placed at 35 County worksites; • Department of Defense Summer Program — 51 youth placed at 20 County ' worksites. • Obtained a $5,000 grant from the Department of Research & Development to develop a "Volunteer Corps" in the County. Developed a "Student Internship and Volunteerism" brochure for all departments to use, and seven County employees from various departments attended "train-the-trainer mentoring" course that was grant funded. • Participated in an inter-jurisdictional review of pay rates assigned to various classes of work. • Conducted audits of the Fiscal Section for Department of Environmental Management and for Department of Public Works to review workload, workflow,.and duties of positions.. Recommended assignment/reassignment of work, reclassification of positions, and proposals for reorganizations to improve efficiency of operations. Assisting in implementation of changes. • Implemented reorganization for the Office of Management, Clerical Services Center which included: transfer of positions to other departments, renamed center to Information and Assistance Center and transfer of the disabled parking permit function to the Office of Aging. • Collaborated with the Department of Water Supply to establish a series of classes for Plant Electrician-Electronics Trainee. Classes will provide on-the-job experience for qualified applicants to obtain their journey level industrial electrician license. • Conducted maintenance reviews for the following classes and series of work: • Solid Waste Facility Attendant • Solid Waste Working Supervisor • Recreation Specialist • Recreation Director • Recreation Administrator • Traffic Electrician • Aging Program Planner • A department reorganization is being implemented as HR positions transition from specialization to generalization. • Coordinated County's Leave Sharing Program: 4 requests for shared leave hours were approved; 81 employees donated 18831.08 hours of vacation leave. • Facilitated Flexible Spending Plan: As a cafeteria plan under section 125 of the Internal Revenue Service Code, the County's Flexible Spending Plan allows participants to pay for health insurance premiums and medical and ' dependent care expenses with pretax dollars. As a result, participants realize both state and federal income tax savings as well as FICA tax savings. In Plan Year 2010-2011, the County saved approximately $392,188 1in FICA taxes. During this period, 1,990 employees participated in the plan. • Negotiated and implemented temporary furloughs and salary reductions for both UPW and HGEA employees. 1 23 • Developed and delivered new supervisory training, "Preventing Retaliation in the Workplace." Conducted 12 classes in addition to training sessions on the new ADA Regulations, Service Animals, and Reaching Out to Customers with Disabilities. • With the Disability and Communication Access Board, coordinated two sessions on the new 2010 ADA Standards for Accessible Design for public and private sector design professionals. • Conducted 8 mandatory Anti-Discrimination and Harassment training sessions for County employees. • Provided funding for the purchase of an accessible motorized wheelchair court for the Pana`ewa Zoo, a heavy duty wheelchair and communication equipment for the Police Department, and assistive equipment and devices for Aquatics programs. • Updated County Safety Shoe Policy; wrote bid specifications for.. safety ' shoes; awarded IFB to safety shoe vendors; assigned specific safety shoe to each position requiring safety shoes. • Coordinated island wide County employee influenza vaccine clinics at employee worksites, vaccinating approximately 500 County employees. • Assisted West Hawaii Civic Center in developing emergency evacuation plans and automated external defibrillator (AED) program. • Conducted safety inspections of 14 County facilities, and 20 Solid Waste Division Transfer Stations. • Responded to and provided 63 safety training requests, conducted 9 scheduled safety training programs and 8 defensive driver course trainings. • The workers' compensation expenditure for FY ending 2011 decreased over the previous fiscal year by $77,700 (from $2,589,950 in FY ending 2010, to $2,215,250 in FY ending 2011). • Workers' Compensations performance indicators are attached. I • The Merit Appeals Board heard three appeals, all of which were denied. I 1 I I 1 ' 24 DEPARTMENT OF INFORMATION TECHNOLOGY BURT TSUCHIYA, Director JAMES KILEY, Manager • Network & Systems Support • Applications & Database Support • Geographic Information Systems • Property Management • Technical Support & Help Desk BUDGET: $1,446,649.12 EXPENDITURES: $1,177.678.19 ACCOMPLISHMENTS and HIGHLIGHTS • Coordinated the relocation of 200+ County employee workstations from various West Hawai'i locations and agencies into the West Hawai'i Civic Center (WHCC). • Coordination, installation and training for approximately 700 Voice Over IP system users at WHCC. • Continued training, implementation and expansion for the primary Electronic Document Management System used by the County. • Continued implementation of VMware. Retired servers are configured as virtual machines, saving equipment purchase costs, maintenance, and energy expenses. • Expanded the fiber network to West Hawai'i Civic Center, as well as Keaau & Pahoa public safety facilities • Upgraded the Fire Department RMS system to latest version and moved to a new server. • Coordinated quarterly IT Roundtable meetings for County agencies on ' separate networks (Police, Prosecuting Attorney, Housing, Aging & Water), in an effort to share ideas, strategies and pool resources. • Videoconferencing. Supported video conferencing equipment and training for ' Fire Department, County Building, WHCC, County Council and other agencies'. I Services ' Network: 99.8% available Outlook/Email: 99.9% available Eden: 99.9% available 1 25 1 Laserfiche 99.9% available I Documents stored in Laserfiche repositories (estimated a/o 6/30/2011): approximately 3,000,000 Service Desk Personal computer installations (new and recycled): 103 Number of new users set up: 175 Open/Closed repair tickets: 5124 Average Help Desk calls per day: 23 Call Category Requests Applications 298 Backups 61 Building Permits 80 Eden Support 474 Email 260 Fire Support 20 GIS 77 Hardware 523 Internet 1085 Intranet 45 Laserfiche 463 Network 230 Software 317 1 26 1 1 User Account Setup/Change 440 II User Unlock Password Change 95 Video Conference 4 Virus/Spyware 37 ' VoIP Phones 171 Other 444 ' Training IJuly 2010 - Dec 2010: 13 classes Jan 2011 - Jun 2011: 4 classes held Total Students: 119 GIS Estimated Actual GIS Applications Data Systems/Other Dept 36 39 GIS Data Layers Public Domain 80 94 In-House/County of Hawaii 105 113 Imagery/Island coverage 85% 100% (1St capture) (Pictometry capture) I 1 1 I 1 1 27 DEPARTMENT OF LIQUOR CONTROL 1 GERALD TAKASE, Director r The department is a regulatory agency of the County of Hawai'i consisting of the Liquor Commission, the Liquor Control Adjudication Board, the Director, administrative staff and investigators. The primary function of the department is ' to regulate the manufacture, importation, sale and consumption of intoxicating liquors. • The Liquor Commission consists of nine volunteer members representing each council district and is authorized to grant, renew or refuse and set conditions to applications for liquor licenses. The Liquor Control Adjudication Board consists of five volunteer members that hear and decide complaints on violations of the liquor laws and may impose penalties as provided by law. The department's staff provides administrative services to and on behalf of the Liquor Commission and the Liquor Control Adjudication Board and performs duties that regulate the liquor industry. The investigators conduct premise checks on a daily basis and are responsible for investigating and citing licensees for violations of the liquor laws. • BUDGET The department's budget for FY 2010-2011 was $1,384,184. The department is not a general fund agency and collects annual license fees, percentage fees on gross sales of liquor as well as fines to subsidize the department's operational ' costs. Any funds that are not expended will be refunded to the licensees. ACCOMPLISHMENTS and HIGHLIGHTS In partnership with the BIIF, conducted its 6th annual Drug, Alcohol, Tobacco i (DAT) seminar with participation by 100 student-athletes. DAT seeks to prevent underage drinking and provides training to the student-athletes on curriculum developed by the federal office of Substance Abuse and Mental Health Services Administration. The DAT student-athletes commit to teaching this curriculum to fifth and sixth graders in their respective feeder schools. In 2010-2011, teach-ins were conducted to approximately 2,500 5th and 6th graders. This year, the department also provided grants to all local high schools for Project Grad, which are typically events held for graduating seniors immediately after their 111 commencement ceremonies. 1 28 1 MASS TRANSIT AGENCY THOMAS BROWN,, Director ' Transportation Specialist - Tiffany Kai Transit Operations Assistant - Betty Alcover ' BUDGET The total budget for FY 2010-11 amounted to $5,753,999. Of this amount, $1,900,000 came from Federal grants. The remaining amount came from County funds. These funds covered operating costs for bus drivers, shared ride taxi service, fuel, insurance, and salaries and wages for the seven County employees that staff the agency. ACCOMPLISHMENTS and HIGHLIGHTS • Bus ridership amounted to 1.2 million passenger trips • Took delivery of a double deck bus. This is the first double deck bus purchased by a public transit system in Hawaii. • Received approval for a total of $5,000,000 in Federal grants for the I construction of a new baseyard/administrative facility and the purchase of buses. These funds were obtained with the assistance of Senator Daniel Inouye, and are the largest amount provided to a neighbor island in Hawaii. • Completed vehicle specifications to purchase 4 — 49 passenger buses. These buses will be bid out during FY 2011-12 ' • Established a park & ride lot at Makuu • Constructed 7 bus stop shelters • Had site plans prepared for 8 more bus stop shelter locations. These are ' currently in the approval process. • Completed site selection and RFP documents for 29 additional bus stop shelter locations. These shelters will be constructed during FY 2011-12 • Identified additional bus stop sites and worked with Traffic Division of Public Works to install 45 bus stop signs around the island • Added bus service to Leilani Subdivision on the Pahoa/Hilo route ' • Added bus service to the West Hawaii Civic Center and Friendly Place of Kona on the intra Kona route I I ' 29 1 ' DEPARTMENT OF PARKS AND RECREATION ROBERT A. FITZGERALD, Director CLAYTON S. HONMA, Deputy Director ' Aquatics Division, Larry Davis Culture and Arts, Roxcie Waltjen Hilo Municipal Golf Course, Troy Tamiya Parks maintenance Division, Pat Daly Recreation Division, Mason Souza Ho'olulu Park Complex, Fredrick Lau ' Panaewa Zoo and Equestrian Center, Pamela Mizuno Elderly Activities Division, Harold Bugado Coordinated Services, Coran Kitaoka ' County Nutrition Program, Joan Kawakone Elderly Recreation, RoAnn Okamura Retired Senior VP, Edward Yokoyama Senior Community Service, Clyde Yoshida BUDGET I Administration 2,174,685 ' Aquatics Division 2,240,118 Hilo Municipal Golf Course 1,129,482 Hawai'i County Band 253,184 Parks Maintenance Div 6,918,794 ' West Hawai'i Band 23,614 Recreation Division 2,820,164 Culture and Arts 206,839 Ho'olulu Park Complex 930,904 Elderly Activities Div Adm 239,136 Pana'ewa Zoo & Eq Ctr 656,497 Coordinated Services 1,123,843 Beautification Fund 120,000 ICounty Nutrition Prgm 1,513,279 Bikeway Fund 171,000 Elderly Recreation 218,723 Cemetery Fund 10,000 Retired Senior VP 328,758 Senior Community Svc 459,378 TOTAL 21,657,344 ' ACCOMPLISHMENTS and HIGHLIGHTS AQUATICS • 638 Keikiartici Program.ated in the Summer Learn to Swim P P 1 30 I • The Novice Program program introduces keiki to competitive swimming. Attendance for the Novice Program was (301). • All Lifeguards were recertified in American Red Cross Lifeguarding and retrained in American Red Cross Bloodborne Pathogens in January. • Aquatics hosted Hapuna Rough Water Swim on July 4 (221 participants) and Richardson's Rough Water Swim on July 25 (170 participants). • Aquatics trained two Police recruit classes in American Red Cross Basic Water Rescue. The course includes individual stroke improvement, victim recognition, lifeguarding skills and emergency water rescue. ' HAWAII COUNTY BAND The Hawaii County Band had 43 performances during 2010-11, including ' parades, concerts, patriotic ceremonies and special events in Hilo, Volcano, Ka`u, Na`alehu, Pahoa, Kea'au, Honoka`a, Waimea, Kona, and Pana'ewa. ' Twelve monthly Mo'oheau Park concerts were very well attended and well received. A brief history of the Hawai'i County Band is presented to showcase the band's cultural and historical significance. In addition, program notes were also provided for a better understanding of each piece. For a variety of quality music, pieces are chosen from selected national lists such ' as the National Band Association, Music Educators National Conference, The Instrumentalist, and the College Band Directors National Association. In ' addition, a featured solo or popular selection is incorporated. The Big Island Band Festival was held on May 14th at the Afook-Chinen Civic ' Auditorium. This annual event is designed to showcase both Middle and High School Bands from the island while also giving bands from across the state an opportunity to travel to our island and to perform in an adjudicated setting. Bands ' were judged by Michael Nakasone -former Royal Hawaiian Bandmaster, and Mr. Lance Jo is - a former band director from Maui. WEST HAWAII BAND ' The West Hawaii Band provided 22 performance services including: Fourth of July Parade, Hulihe'e Palace Concert, International Billfish Tournament, Kona Coffee Parade, Ironman Triathlon and the Kailua Christmas Parade. Twenty new pieces have been introduced either for sight reading, rehearsal, or performance purposes. 1 31 ' CULTURE AND COMMUNITY ARTS Classes/Workshops: Conducted a total of 93 workshops/classes in various disciplines such as music, arts, dance, crafts and natural sciences. ' • Fourth of July Blast 2010 at Mo'oheau Park. • Summer Arts Fest 2010 at Hawaii County Building. • 2010 Queen Lili'uokalani Festival - He Hali'a 0 Lili'uokalani Festival. ' • Moku 0 Keawe International Festival in Waikoloa. • Veteran's Day Parade. ' • ChristmasWreath Exhibit at the Aupuni Center. p ' • Stand-Up Paddle Board World Tour. • Waimea Cherry Blossom Heritage Festival. ELDERLY ACTIVITIES DIVISION The EAD Senior Advisory Council remains extremely active with 40 current ' presidents meeting weekly/monthly with their respective members and collectively in January and July of each year with EAD staff. The Kupuna Hula Festival was again videotaped and shown at senior centers and on Public ' Access TV. RSVP (Retired Senior Volunteer Program) of Hawaii County continues to be a ' leading RSVP in the State of Hawaii with over 2,024 volunteers. EAD staff will continue to strive to provide a wide array of services for the public with excellence, integrity and aloha, while achieving the established goals and ' objectives and meeting the needs of Hawaii's seniors. Major activities completed for fiscal year 2010-2011 • Pa'auilo Community Center Reopening ' • Three RSVP recognition luncheons in Hilo and Kona honoring over 2,027 volunteers, logging 162,022 hours island wide along with the 230 volunteer stations • Kamana Karaoke Review with over 400 people and 40 singers • The Big Island Golf Tournament with 144 golfers participating • "Casino Days" in Hilo and Kona with over 450 participants 11 I ' 32 1 • Billiards Social at Yano Hall, February 10, 2011 • Coordinated Service's volunteer recognition luncheons for 75 ' volunteers • educational, recreational, cultural and health classes held island wide for over 2,630 seniors • CSE staff completed 2,517 referrals for services/benefits such as, supplemental security income, Medicare, Medicaid, tax assistance, food stamps, transportation, etc. ' • 192 participated in Ground Golf Socials at the Greenwell Park and Na`alehu Field. • Kupuna Day at lmiloa Astronomy Center with 200 attending ' • 87 seniors attended the Hamakua Field Day Picnic held at the Laupahoehoe • CSE staff provided 43 clients with chore service 3,861 hours. • (7) EAD Senior Advisory Council meetings held to discuss senior activities/services/concerns 1 • transportation provided for 85 individuals with disabilities ages 60 years and under • 32 helped by Low Income Housing Energy Assistance Program • Nutrition Program's "Hot Shot" truck delivered weekly hot and frozen meals to 500 homebound seniors in rural areas • 2011 Kupuna Softball League games and tournaments with over 1 486 players and 23 teams participating; teams also participated in the 35th Annual State Tournament on Maui • The 28th Annual Kupuna Hula Festival involved a total of 374 ' participants, 26 halau — (15) from throughout the State, (8) Japan, (1) California, (2) Oregon, and a crowd of over 1,800 during the two-day event held in Kona at the Sheraton Keauhou ' Bay Resort & Spa, Sept. 15 — 16, 2010 • Nutrition Program's Summerfest, Christmas and King Kamehameha Day celebrations were held for participants • Senior Employment Program participated in the "Employ the Older Workers Week" • The RSVP School Supplies Project provided Big Island elementary schools with school supplies • Recreation Program's 31 district events served 3,020 seniors ' • Fresh Produce Distribution Project served over 1,600 qualified seniors island wide at over 20 sites • 239 seniors attended the 2010 Instructor/Volunteer Appreciation Christmas Luncheon to honor the instructors and volunteers • The issuance of 1,391 senior identification cards • CSE staff provided 1,086 with transportation services and ' completed 35,165 trips • 65 seniors attended the "Ka`u Learn A New Game Event" at the Pahala Community Center 33 1 • 283 seniors participated in The Big Island Senior Stars Talent Show • Over 700 seniors attended The East Hawaii Wellness Fair • 180 seniors participated in statewide Line Dance Workshop • 70 seniors attended the Nutrition Program's Halloween Party ' • Puna Ho'olaulea held at Kea'au Senior Center with 80 seniors • Hawai'i State Senior Revue - 421 seniors attended • EAD staff assisted Hawaii County Civil Defense by informing ' seniors and evacuating individuals island-wide to safety due to the tsunami on March 11, 2011. • During the period of February — April, CSE staff assisted AARP with transporting and/or scheduling seniors for free Senior Tax Assistance. ' HILO MUNICIPAL GOLF COURSE The Hilo Municipal Golf Course had a successful year hosting 28 tournaments ' throughout the year. Most of the larger tournaments were fundraising events for various organizations and clubs such as Waiakea High School and Hilo High School golf teams, University of Hawaii -Hilo Golf Foundation, Japanese Chamber of Commerce, Business-Education Partnership, and the Hawaii Island Adult Care Group. Some of the competitive tournaments were the National Public Links Sectional Qualifier, numerous Big Island Junior Golf Tournaments, Tony Taniguchi Senior Championships, and the largest event of the year, the Hilo Invitational. This year the Hilo Invitational hosted 100 of the top ' professionals and amateurs from around the state. Some of the headliners were David Ishii, Kevin Hayashi, JT Hamamoto, Lee Hardy, Lance Taketa, Nainoa Calip, Pono Calip, Doug Oki, and former University of Hawaii-Hilo All-American Nick Mason. The Hilo Municipal Golf Course and County of Hawaii also hosted a clinic along with Rodney Acia, Alan Ikawa, and the Big Island Junior Golf Association. This clinic showcased the talent of up and coming PGA Tour Professionals Tony and Gipper Finau. These brothers are noted as two of the longest ball hitters on the PGA Tour and were featured on the Golf Channel. Newly hired Golf Course Grounds Maintenance Supervisor Brian Oshiro comes ' from Mauna Kea Beach and Hapuna Golf Course as their Assistant Superintendent. Oshiro's valuable knowledge and experience is already evident in the improvements at the golf course. While experiencing budget cut backs, the grounds maintenance staff continue to maintain the playability of the course. Although many of the mowers are reaching maturity, we strive to upkeep and maintain all the equipment in order to keep the course in good shape. I ' 34 I PARKS MAINTENANCE DIVISION The mission of the Parks Maintenance Division is to provide the general public with safe, clean, and aesthetically pleasing recreational facilities. The Division received 3,721 work order requests during FY 2010-11. Of these, 3,090 were completed, rendering an overall completion rate of 83.1%. Beautification and Improvement Projects Park improvement projects utilizing staff, various community organizations and volunteers are defined as all types of tasks, other than normal daily maintenance work, that enhance the conditions or aesthetics of parks. Examples include general clean-ups, tree planting, landscaping, painting, land clearing, major repairs or additions, etc. A total of 111 improvement projects were completed, 76 in-house and 35 by volunteers. The Division will continue to cultivate beneficial working relations with various agencies, church organizations, schools, and informal groups. Community Involvement and Support During FY 2010-2011, Park Maintenance Division was called upon to assist I various divisions and organizations with special events and projects island-wide via manpower, equipment, supplies, and funding. Special events and projects included the Merrie Monarch Festival, Ho`olulu Complex, Kamehameha Day r Celebrations, Fourth of July festivities, Hilo Community Players Shakespeare in the Park at Kalakaua Park, Hilo Bayfront Canoe Races, American Heart Association's Walk/Run, Ho`olaulea in Downtown Hilo, Hawai'i County Fair, Veterans and Memorial Day Ceremonies at Veterans Cemeteries, Ireito Memorial Services at Alae Cemetery, World Peace Festival, the Cherry Blossom Festival in Waimea, and various softball tournaments - island-wide Safety Initiatives To ensure the safety of park patrons and personnel, District Park Maintenance Supervisors conducted a total of 468 comprehensive, on-site safety inspections ' during FY 2010-2011. Park Maintenance Superintendents also conducted numerous unannounced audits in all 7 districts during the same period and deficiencies in prescribed standard of cleanliness, sanitation, physical facilities maintenance, and safety were noted and corrective action taken. Supervisors instructed a minimum of 1 training session per month. Collectively 119 safety training classes, covering a myriad of HIOSH and site-specific safety ' topics were conducted during FY 2010-2011. Major reviews and safety program upgrades were undertaken in the areas of; blood borne pathogens, fall protection, hearing conservation, playground safety, facility trip and fall hazard ' 35 I mitigation, respirator, asbestos and lead abatement, welding and hotwork, and scaffold safety. I Vandalism t Vandalism remained an ongoing problem throughout the year. Total reported incidents for fiscal year 2010-11 equaled 71 at a cost of $24,362.00. This represents an increase of 16.4% in the incident rate, and an increase of 33% in costs from last fiscal year. I ' Complaints Parks personnel recorded all complaints received in writing for record keeping and follow-up. All complaints were filed by districts and analyzed for trends and underlying service deficiencies. For FY 2010-2011 the Superintendent of Parks continued to evaluate bona fide service complaints based on critical service performance deficiencies versus patron preferences and opinions. Statistically, the number of complaints received for FY 2010-11 was 67 as compared to 58 for last fiscal year. RECREATION DIVISION UH Hilo Vulcans Baseball Clinic The UH Hilo Vulcans Baseball Clinic was developed and held on January 29 & 30, 2011 and presented by UH-Hilo Baseball Coach Joey Estrella and his staff. 175 Children participated and with the help of volunteers this clinic will continue to prosper and be very successful for years to come. Tsunami The Tohoku tsunami was generated by an earthquake on March 10, 2011, which affected many people in different areas. The aftermath of this tsunami was devastating to Japan with many thousands of lives lost and untold damages to entire communities. In Hawai'i County, West Hawaii communities also suffered major damages from the tsunami. Recreation Division staff responded by opening and manning evacuation centers in coordination with Civil Defense. 18th Annual Biggest Easter Egg Hunt The Annual "Biggest Easter Egg Hunt," held at the Ho'olulu Complex Wong Stadium on Friday, April 22, 2011 was a success with over 1,000 children and parents in attendance. I I36 ' Track & Field For both the Age Group and Exponent meets, there were a combined total of approximately 1,100 youngsters participating in East and West Hawaii. Medals were given to the 1St-3rd place winners in all track and field events. ' Hershey Track & Field Due to heavy rain, the Hershey Track and Field Meet (sponsored by Mauna Loa Macadamia Corporation) was rescheduled from March 5, 2011 to April 4, 2011 and was held at the Kea'au High Track Oval. Lawakua Nui Program t This new and exciting Parks & Recreation program kicked-off with a free two-day motivational life skills and sports training camp on June 22-23, 2011 in West Hawai'i and June 29-30, 2011 in Hilo. For students grades 5-8, Lawakua Nui was ' conceived to fill a gap in Pop Warner football that didn't allow 4th-6th graders over 125 pounds and everyone over 160 pounds to play. The core component of the program remains the same but the program was expanded to accept all boys or girls with similar weight issues whether interested in playing football, or not. According to P&R Director Robert Fitzgerald, both tracks of this program are health-related with cultural, community and academic monitoring components. "Ideally, this program will help our children become the best they can be." The organization will consist of four clubs throughout the island, with clubs in Kona, ' Waimea, Hilo and Kea'au. "This is not a league with teams, but an organization with clubs that will have a holistic approach to developing healthy children." Summer Fun Program A total of 1,263 children, island wide participated in the Summer Fun program, an increase from last year. Since we offer one of the most affordable summer programs for the children of this island we anticipate this trend to continue. This year 17 Summer Fun sites qualified for the USDA Summer Food Service free lunch program and a total of 17,353 meals were served to the children. The lunches were provided by vendor HCEOC. HO`OLULU PARK COMPLEX Maintenance Projects for the year: • All ballfields re-sodded and manicured in September 2010. • Wong Stadium bleachers and locker rooms were repainted in July 2010. • Walter Victor's central building was repainted in June 2011. • Parking stall lines in the entire Ho'olulu complex repainted in March 2011. Event Highlights: • Relay for Life —American Cancer Society • Hawaii County Fair— Hilo Jaycees 37 I • MS Walk for Life • War Concert • Christmas Craft Fairs • Plant Shows & Sales • Merrie Monarch Festival • State Senior Little League Baseball Championship • State Pony League Baseball Championship • High School (BIIF) Championships • Boy Scouts Makahiki • Roller Derbies • Ed Douglas Car Show • Jehovah's Witness Conventions • Big Island Filipino Community Council Scholarship Pageant ' • Big Island Boxing Association Smoker • Haili Invitational Volleyball Tournament • High School and UHH/HCC Commencements In addition, many more activities and events were held at the complex and facilities used on a daily basis. On many occasions, all facilities are in use simultaneously. PANA`EWA ZOO AND EQUESTRIAN CENTER Annual attendance at the Zoo from July 1, 2010 to June 30, 2011 was 172,677. On April 24, 2011 the Corpse Plant, on loan from a private collector ' bloomed at the zoo on Easter Sunday and attracted over 2,600 visitors in two days. PANG EWA RECREATION COMPLEX ' • Annual attendance at the Zoo from July 1, 2010 to June 30, 2011 was 172,677. ' • Namaste's Tiger Birthday Party held October 2, 2010 • Christmas Party for the Animals held December 4, 2010 • On April 24, 2011 the Corpse Plant on loan from a private collector bloomed at the zoo on Easter Sunday and attracted over 2,600 visitors in two days 1 . ' 38 I I ' S; t e4 , h-''"V . . .,::i,,,, ,.,...,,,,,q.„:„mift:•,s.r:ii.i.,,. .,,,,,„.„,‘,,,...„,„..,,,..;‘,..,,,. • . A ,r`Ja- i--7',.k-i-;"-i"S �"ms,ti �tr; kl •ti�Y � �'"4Gr..... ,,,..v...,..4.,,,.,,.,.., 4„,e,,,i• 'js �� ii1N� L• yY .� N .T/''' vu�%Sht s0 �' ,' ''a'1 n 1 � �Tv v i41<? -.J"y`, t t . w1 � i',",YO�tv 4;11 I �;A 5 w • ' ' ti t t tk.:§1� 4 ,l,'r F,4 is' '.w'e'e • t 7T7°`1,..'i'''.'' Oi‘./t4! • ,, k v ti''� 1, ,- ,Ca G n I xs DS (..., .!`i,.. 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I I I i 39 PLANNING DEPARTMENT BJ LEITHEAD TODD, Director MARGARET MASUNAGA, Deputy Director Administrative Permits - Garrett Smith Administrative Services - Joaquin Gamiao Long Range - April Surprenant Planning Division - Daryn Arai West Hawaii - Bennett Mark BUDGET • The Planning Department continues to have an aggressive management approach in meeting or surpassing our budgetary goals, while still providing excellent customer service and accomplishing our core requirements. • The Department had a strong showing in controlling salaries and wages for the ' FY 2010-11. The S & W budget was $2,229,626 and actual expenditure was $2,123,036; a savings of more than $100,000. This was accomplished through creative flex scheduling to meet public meeting requirements and leaving Ivacant position unfilled for as long as possible. ACCOMPLISHMENTS and HIGHLIGHTS 1 Administrative Services Division • Staff training has continued in spite of budgetary constraints by taking advantage of free webinars, on-island seminars and the various seminars provided through Human Resources. 1 • Launched our external website, which carries links to the various planning reports, agendas and forms. The Department is seeking to provide more and more information on the internet to streamline record and document storage and/or retrieval. 1 • Recent upgrades to Eden and several LaserFiche training series have been completed. • We are looking into expanding the functionality of LaserFiche as the primary file management platform within the Department, but noting the budget limitations associated with additional modules. As staff becomes more proficient with the use of LaserFiche, there continues to be improvement in efficiencies of file management and information sharing amongst agencies and the general public. • The increase in advertising cost and recent determination of what kind of public advertising was needed, was difficult with the economic constraints facing the County. However, we accomplished this requirement under budget through better written advertisements. We are continuing to explore ' 40 1 ' opportunities to reduce public notice costs, such as using the County's website for noticing. I Administrative Permits Division • Processing of Subdivision, Planned Unit Developments, Variances, Plan Approvals, Building Permits, Code Compliance, and maintenance of Tax Maps in a timely manner. • Necessary computer upgrades completed to handle addressing and street naming. Approximately fifty streets named; supporting the multi-hazard mitigation plan and improving the addressing system to support E911 emergency response system. • Additional collaboration is needed between various County departments and agencies on infrastructure policies and goals. Recent meeting between Fire, DPW Engineering & Building, Planning, and Water Supply confirmed support of working together towards addressing current operational challenges and long- term public needs. ' Long Range Division • Continue to implement Smart Growth Principles such as affordable housing initiatives, agricultural land policies, preservation of open space and critical environment areas, etc. Staff training is continuing to hasten the use of Smart Growth Principles in the Department's planning efforts. • Staff continues coordination with PlaceMakers (consultants) and is proceeding with the drafting of the Hawaii Livable Communities Code — island-wide approach to incorporate Smart Code as a viable land use and development option. • Staff is drafting the island-wide Smart Code principles to be proposed as a new chapter in the Hawaii County Code. • Budgetary constraints have hampered Community Development Plans' (CDP) outlook for the fiscal year, but creative actions by the Long Range Division has made this objective viable. • Hamakua CDP has commenced with the writing phase and continues with the public outreach stage • Ka'u CDP is well underway with new consultants moving forward. We anticipate having a first draft of the CDP to the Steering Committee in the 1st quarter of 2012. • Inspections were pushed to the limit with the March 2011 tsunami hitting the Kona coast. All inspections were completed in a timely manner. Planning Division • The Planning Division continues to service the Windward and Leeward Planning Commissions with the same number of staff as it did prior to the ' 41 1 ' division of the Planning Commission into these two separate bodies in May 2009. All applications pending before these bodies continue to be processed I in a timely manner. ▪ The Planning Division also provides for the timely submittal of documents associated with petitions filed with the State Land Use Commission. With the implementation of furloughs the reduction of working days has had a significant effect upon the various activities involved in processing land use applications within the required timeframes specified by State and County laws. a Adjustments to hearing schedules and advancing the deadlines for reports and actions regarding Planning Commission and State Land Use Commission activities were required in order for regulatory obligations to be met. • The Department continues to review the County Code and rules in relation to State laws, subsequently amending its laws and rules to ensure consistency I with statutory requirements. • Amendments to County Codes, Commission Rules and Departmental Rules have been identified for standardization, streamlining, addressing 1 inconsistencies, and overall improvements. Said regulatory changes to be brought forward for consideration are dependent upon workloads and Commission/Council support. Zoning and Subdivision Code amendments are being pursued to ensure compliance with other existing laws and to address procedural deficiencies and inconsistencies. West Hawaii • A study, "Financing Plan for Public Facilities and Backbone Infrastructure" for the Kona CDP area was completed in January 2011. • West Hawaii Planning continues to work on the implementation of the Kona CDP and operation of the Design Center. • All land use applications and inquiries received in the Kona office are processed by staff with an emphasis on providing efficient, high quality, and accurate customer service. • The Kona office also provides staff support for the West Hawaii Planning Commission, the Kona Community Development Plan (CDP) Action Committee ' (AC) the North Kohala and South Kohala CDP AC, and the Kailua Village Design Commission. I 1 42 1 t HAWAI'l POLICE DEPARTMENT HARRY S. KUBOJIRI, Chief PAUL FERREIRA, Deputy Chief 1 Administrative Bureau - Assistant Chief Marshall Kanehailua Area I Operations - Assistant Chief Derek Pacheco Area II Operations - Assistant Chief Henry Tavares BUDGET $ 53,340,200 ACCOMPLISHMENTS and HIGHLIGHTS Administrative Bureau 1 The Dispatch Center received 119,699 emergency 911 calls, with only 17.9 percent of those being transferred to the Fire Department. Including non-emergency calls and requests directly to police officers, dispatchers documented 198,384 requests for police service. The Accreditation Section continues to lead the department toward accreditation by the Commission on Accreditation for Law Enforcement Agencies. During the self- assessment phase of this process, which began on May 6, 2010, 106 revised General Orders were implemented and more than 60 new policies were created and are being implemented. The Training Section provided more than 5,784 hours of training to existing ' personnel and a new recruit class. Criminal Investigations Division (CID) In addition to many other crimes, detectives investigated two murders and three attempted murders. The highest-profile of those cases occurred at a South Kohala resort, where a 44-year-old woman was found dead in her hotel room from injuries she received during a domestic altercation with her 46-year-old fiancé. He was arrested at the scene and later charged with second-degree murder, kidnapping and second-degree criminal property damage. ' Juvenile Aid Section (JAS) JAS detectives investigated 1,583 cases, including sexual assaults, domestic 1 violence, other crimes against women, child pornography and juvenile-related crimes, such as burglaries, robberies, thefts, child abuse and neglect and status offenses (runaway, truancy, curfew violations). 1 1 43 1 Vice Section 1 An assortment of Vice Section investigations led to numerous arrests and the recovery of the following items of contraband: • Nearly half a million dollars in street value of crystal methamphetamine. • more than $14,000 in street value of diverted pharmaceutical prescription drugs. • more than 86 pounds of dry processed marijuana packaged for distribution and estimated close to a half-million dollars in street value. • 20,420 marijuana plants (61 percent more than last year) despite being ' restricted by county ordinance from conducting marijuana eradication missions. • numerous other illegal drugs and firearms. Community Policing Expansion of Bicycle Patrol into Kona brought the number of certified Bicycle Patrol officers to 30 - island wide. With this increase in visible police presence, robberies in Kailua Village dropped 48 percent—from 17 cases in each of the two previous fiscal years to only 9 cases in 2010-2011. The Community Policing Section continued to use the bike patrol presence effectively to address street level crime in Downtown Hilo, Pahoa Town and at community events. The Bike Patrol Program has helped not only to fight crime but also to offer additional opportunities to build positive relations with the community by making officers more approachable. I Patrol Divisions As always, officers in the South Hilo, North Hilo, Hamakua, Puna, Ka`u, Kona, South Kohala and North Kohala Districts patrolled our streets and responded to calls from the public to keep our citizens safe. In addition, these developments were particularly noteworthy: • The number of burglaries decreased from last year in all districts. 1 • The new Puna police station was completed with central district operations moving to Pahoa in May 2011. The $5 million structure shares space with the Department of Finance's Vehicle Registration and Licensing Division. In I addition to other police services, citizens may register firearms at the new police station, saving Puna residents a long drive to Hilo. • The Kona District created a Special Enforcement Unit in June 2010, which played a large role in the significant reduction in that district of burglaries and vehicle break-ins. • The Police Department continued a partnership with the State Department of Public Safety on a program to reduce the large backlog of outstanding bench warrants and other court documents. They served 4,187 of the 4,407 court documents received, or 95 percent. 1 44 1 ' • The North Kohala police station underwent renovations to make it more accessible to persons with a disability while providing greater security for Police Department personnel. I Traffic Enforcement Unit (TEU) The Traffic Enforcement Unit investigated 20 fatal crashes. Of those, 13 involved drugs and/or alcohol, with the following breakdown (5) drugs, (1) alcohol and (7) 1 both. TEU officers conducted 84 DUI sobriety checkpoints and arrested 332 drivers for driving under the influence of intoxicants. Internal Affairs/Criminal Intelligence Unit (IA/ CIU) The Internal Affairs Unit conducted 26 administrative investigations, 56 internal 1 inquiries into actions by police department personnel, and provided 39 in-service training sessions to employees. Internal Affairs also conducted 53 Quality Control and Compliance Inspections of various elements of the department to prevent the abuse, misuse, fraud and waste of department resources. ' The Criminal Intelligence Unit provided intelligence information, which in whole or in part led to the initiation of 352 criminal investigations. The unit also submitted 382 intelligence reports. The unit conducted 499 criminal history investigations for prospective department employees, other designated employees and prospective employees of other county, state, and federal law enforcement agencies. 1 I I I 1 45 I OFFICE OF THE PROSECUTING ATTORNEY JAY KIMURA/ CHARLENE IBOSHI, Prosecuting Attorney CHARLENE IBOSHI / DALE ROSS, First Deputy BUDGET Fiscal Year 2011 Operating Budget Other,$400,000 5% State,$755,000 9% 1 Federal,$1,984,800 County$5,531,222 23% 64% In fiscal year 2010-2011, the Office had a total projected operating budget of $8,671,022 of which 36% or $3,139,800 was from federal grants, state grants and asset forfeitures. Federal funds through the U.S. Department of Justice provided funding for the Victims of Crime Act, Violence Against Women, Juvenile Accountability Block Grant, Justice Assistance Grant, and Elder Abuse Prosecution programs. Other federal funds were received for the Highway Safety training project. State funding was received for the Career Criminal Program, Victim/Witness Program, Sexual Violence Primary Prevention, Domestic Violence Strategic Plan Implementation projects. 1 ACCOMPLISHMENTS and HIGHLIGHTS Traditional prosecution • Processed 17,795 in-custody, bailout and referral cases. • Serviced 2,020 court calendars for circuit court, district court, family court, drug court and mental health court in Hilo, Kona, Puna, S. Kohala, N. Kohala, Hamakua and Ka'u. • Information charged 134 cases, reducing Grand Jury caseload and time spent by approximately 480 witnesses (police, government employee and civilian). 46 • Filed 245 Grand Jury cases. • Issued 704 administrative subpoenas. • Represented the State in 59 appellate and post conviction proceedings. • Participated in State Asset Forfeiture program as a means of discouraging illegal activity. Received a percentage of proceeds totaling $59,847. ' • Implemented ten modifications to the HITS case tracking system to improve efficiency of input and retrieval of case information. Victim Services • From January to July 2011, provided assistance to 3,197 victims, witnesses and others. • Sent 1,732 disposition and 5,029 notification letters to victims. 1 • Provided federal funding to Mothers Against Drunk Driving (MADD), Child and Family Services, and YWCA Sexual Assault Support Service for services to victims of domestic violence, child abuse, sexual assault and homicide. • Provided information/training to 14 organizations and at.4 community events on program services for victims. Criminal Justice System I • Participated in Adult and Juvenile Drug Court in East and West Hawai'i. • Participated in 13 statewide and 14 island wide interagency groups to develop interventions and strategies to improve the criminal justice system. • Sponsored/co-sponsored workshops and conferences to improve the criminal justice system response: - Statewide Crash Reconstruction Training, July 2010 - U-Visa Training, January and May 2011 - Professional (and Personal) Responses to DV & SA, February 2011 - Trauma-Informed Care Orientation, May 2011 - COPS Meth Conference, July 2010 Juvenile Issues • Facilitated introduction and passage of HR 112 at State Legislature to review confidentiality laws pertaining to information sharing of court-involved, multi- agency youth. ' • Committed to implement the Department of Health Hawaii Teen Outreach Program (HITOP) in FY 12 to develop positive potential of teens. • Provided federal grant funds to Hale Kipa to enhance intensive monitoring • I program for juvenile probationers to include a family strengthening component. • Provided funding for 9 youth mini grants for projects to address health and safety issues 47 • Sponsored/co-sponsored four workshops and seminars to address juvenile issues. ' • Participated in 10 committees and initiatives to collaborate on issues relating to high-risk juveniles. Community Strategies • Community Oriented Prosecution project in West and East Hawai'i provided outreach and support to various communities throughout the island. ' • Coordinated the County of Hawaii Environmental Crimes Project to reduce illegal dumping and littering. Funded two community clean-up efforts in ' Hawaiian Ocean View Estates and Pahoa. • Sponsored/co-sponsored 6 workshops and seminars to address community issues. • Provided 586 Keiki identification cards to promote child safety at 11 community events. ' Administrative / Other ' • Upgraded server platform to Active Directory. • Coordinated 3146 volunteer hours in the Hilo, Kona and Waimea offices. Volunteers provided support to clerical, administrative, legal and investigative I staff. • Coordinated volunteers to shred confidential documents for the office and various departments with savings exceeding $11,000. ' • Staff participated in 5 community charity events. I H1 1 I I t 1 48 I I DEPARTMENT OF PUBLIC WORKS I WARREN H. W. LEE, P.E., Director . BRANDON GONZALEZ, JD, Deputy Director I BUDGET GENERAL HIGHWAY BEAUTIFICATION DIVISION FUND FUND FUND TOTAL Administration $1,155,370 $63,386 $1,218,756 Automotive 4,368,144 $4,368,144 Building 5,544,928 . $5,544,928 IEngineering 2,321,131 $2,321,131 Highway Maintenance ._. ..__ 486,025 $15,592,699 :$16,078,724 Traffic 5,982,387 $5,982,387 ITOTALS: $13,875,599 $21,575,087 $63,386 $35,514,071 IPrimary Functions The Department of Public Works is composed of six (6) divisions; Highway Maintenance, Administration, Automotive, Traffic, Building, and Engineering IIdivisions administer and implement specific respective regulatory laws. Traffic oversees installation, operation, and maintenance of signs, traffic calming devices, traffic signals, and streetlights to reduce vehicle crashes. Building is Iresponsible for maintenance of public facilities, permitting, and inspection of commercial and residential construction. Engineering is responsible for design, I construction, inspection of County infrastructure, regulatory and compliance, flood control projects and bridges. Automotive repairs and maintains a fleet of county vehicles and equipment. The Highway Maintenance Division oversees I the operation and maintenance of culverts, drainage, and more than 947 miles of public streets and highways. The Administration division provides key technical support services and community outreach to all other divisions within the department in four major areas: dissemination of information and community outreach, clerical support, fiscal coordination, and human resources. All divisions perform essential functions during Civil Defense emergencies. I I I I I I 49 I NUMBER OF PERMITS ISSUED _ __ 450 {........_...I 3000ilt�.. 400 -- --- 3500 — - _ _ 350 —i °, fire 3000 a;as zoo t "a m 2500 1+,�� ° t� 150 �---�a x '" '- � � r _ _ 2000 ---- °° 100 i 1500 a ti. S0 i ° ' tea.t -___....._._ _ 0 d 1000 4 ` FY 10-11 500 °* ��'� __--- __ __._.._ ii,, a ani - l Cii Permits for work within! O _ .°' FY1011 County Right-of-way, I grading,grubbing and 431 d H Building 3039 stockpiling i Electrical 3821I I to Subdivision i 118 ._._.__ j Applications E ri Plumbing 2071 'ci Construction Plans I 190 ---- ` giSign 58 nc'OhanaApplications i —8 Administration 111 Support divisions with clerical, fiscal management, human resource, public information and contract services. IIAutomotive It is responsible for maintenance, equipment repairs and for vehicles and welding services. I PERFORMANCE PL ,q 0 Eighty-five additional work orders were 1 °l�_,,;:,3- I # •am -.lks.”7a-* completed for county vehicles, equipment • +▪ l ,,, and welding services exceeding the 1,705 FY 2010-11 Actual GOALS goal. PERFORMANCE PP4 __ _____. _ 1. Employees trained in safety classes for safe I ____ .fig o: working environments exceeded the goal by 1 _ ° 85%. 4 _ .. -._ : gin,' ° --.1 ,0 c 2. Budgets for all divisions were within 100 ¢� * percent of its goal. ,.......2 ,„,7c,,,„,,,,44,-- i9 lOF _,_,.e__._._._..._.._...._._..._.... j 9 Pk mow. _ ..._..._._. - 2 © r — 3. In partnership with Community Rating n ,01,„:::,..--..--,t _ ___.__ _ -._-- �� � =_ System, Flood Plain Management, Public, i .'"g"` Outreach through education contributed to 4 o,-.,.0-.p%- exceeding the National flood rate insurance FY 2010-11 GOALS discount for property owners outside Zone «X „ Actual I 111 1 I I 1 50 I I. 1 1 1 IBuilding It is responsible for building construction, permitting, and administering regulatory laws. IPERFORMANCE 1.Although not a mandate, but a goal, of new r.1'-..;”--P s,",**-- - construction or renovation is to incorporate :°' ° ,r P, ... photovoltaic systems and solar tubes to 0 reduce energy costs. 1... : 100%; �� a u 2. General Custodian services were assigned 1 190% >« to clean thirty-three percent of the facilities around the island daily. Another sixty-seven , °, percent requested only partial custodian o 1.: ,a ,,-,. ,,4,i services. Due to a reduction in the 2 :10d% workforce, this section did not meet the goal I 2 '%,°'°,..4'75,%- , !., ' �a. �, by twenty-five percent. i c„-, x gym; -� .r _ 3. Representatives from the departments of � � Building, Planning, Engineering, 2- - Fire, ' : Wastewater, Solid Waste, and the state IdepaAlf 4 � '.`,1g,° rtment of Health met four times a week ' . . 4 to review plans. Through a concurrent plan, ;,,.:11'. .14-7.404,1,..'1” the review process for nonresidential and FY 2010-11 Actual GOALS residential permits targets completion in two • to four weeks. II 1 I I I I I 111 51 I I IEEngineerinq isiResponsibilty for design, construction, administering regulatory laws, flood control projects, and bridges gc I 111 PERFORMANCE ,) 1. Fifteen new bus shelters and new stops were '<''''514',,' ':',..;t;14-, "f-a..,% completed for the Mass Transit Agency's :,4 expansion with 32 or more planned around `100° z rt'' �„'fy 4..1.,4: the island next fiscal year. 'K N a :,44,.47., w S _ _ -a.',o,,,,,.* ' Ot?"'lQ° _ ___2. National Bridge Inventory, administered by • s= „, � � , .�"�a �,� ; 4. .0' the Federal Highway Administration requires a a d, , � iI� ' bridges 20-feet or longer to comply with b" X14 National Bridge Standards (NBS) to ensure _ ;:. : _____ the safety of motorists. The number of �:; a s bridges maintained, inspected, replaced, or I i� iQolo �_ rehabilitated doubled from seven to fourteen. These bridges, made of steel, concrete or 4E -100% —e,..__._ wood serve the communities of Puna, Hilo, Kohala, Kona, Hamakua and Kau. The ; A ai - bridges are usually named after a gulch or a ,firk lo ,: stream it services. y. d. 477 4,a �. ■ 4� 3.The County of Hawaii participates in the " 1r � National Flood Insurance Program (NFIP) � l enablingcommunities to purchase federal) a i backed flood insurance. The goal is to make � g�s available lower flood insurance„ rates to -� property owners outside Zone X. The . z��� p P Y 1:e.- 4.:,,i VW. a floodplain section exceeded the NFIP '. Community Rating System category rating FY 2010-11 Actual GOALS earning a 10 percent national flood insurance I —__ discount. I I I I I52 I I PERFORMANCE I4.Although not a mandate, but a goal, of new " '"'�""'"'"' ' construction or renovation is to incorporate photovoltaic systems and solar tubes to I 1 y' - " - :} 100% reduce energy costs. - - 1 CQ% .e 5. General Custodian services were assigned I � : �: .0 , ' .e to clean thirty-three percent of the facilities around the island daily. Another sixty-seven � percent requested only partial custodian 2100°fo '° services. Due to a reduction in the workforce, this section did not meet the goal by twenty-five percent. = 6. Representatives from the departments of e 0 Building, Planning, Engineering, Fire, I q.pitso- a Wastewater, Solid Waste, and the state 2 . department of Health met four times a week e to review plans. Through a concurrent plan, �= -' 41'2 ®'- the review process for nonresidential and FY 2010-11 Actual GOALS residential permits targets completion in two to four_weeks. IAutomotive It is responsible for maintenance, equipment repairs and for vehicles and welding services. I PERFORMANCE Eighty-five additional work orders were 1 10'/0 `° - -������- rF':.',�.a...� "." ��� ������-�- completed for county vehicles, equipment • CSG°lan and welding services exceeding the 1,705 FY 2010-11 Actual GOALS goal. , I I I I I 53 I RESEARCH AND DEVELOPMENT RANDALL KUROHARA, Director LAVERNE OMORI, Deputy Director Agriculture, Margarita "DayDay" Hopkins Business Development, Jane Horike Energy, William Rolston Film, John Mason Information Resources, Colette Rapozo-Yamamoto ' Resource Center, Alex Frost/Frecia Basilio Tourism, Stephanie Donoho ' BUDGET The department's budget for fiscal 2011 was $2,969,525. $2,473,605 was provided by the general fund and the balance from state grants. The department conducted three (3) solicitations for proposals during the year utilizing County and State funds, which provided more than $1.3 million in supplemental funding to various groups ' and agencies across the department's six (6) program areas. ACCOMPLISHMENTS and HIGHLIGHTS ' AGRICULTURE • The department's Agriculture Program budget which provided funding to Hawai'i Island non-profit organizations was $470,000, including a special County allocation of$300,000 for FY 2010-11. • $170,000 was allocated to support agricultural projects in the following ' areas: 1) innovative agricultural research; 2) research in areas of urgent interest to the agricultural community; 3) agricultural marketing research and promotion of products; and 4) collection and dissemination of agricultural I information. Grants are awarded to Hawai'i Island non-profit organizations and the University of Hawai'i. Awards range from $2,000 to $25,000 and require matching funds from the recipients. • $300,000 was allocated to develop and improve the Kapulena Agricultural Park in order to support viability and sustainability of the livestock industry on this island; introduced Natural Farming techniques from Korea to island farmers; learn a sustainable system of farming using organic fertilizers, reduced water usage and improved crop and livestock yields; and implementation of priority areas recommended in the 2010 Hawaii County Agriculture Development Plan. 1 54 I BUSINESS DEVELOPMENT • The department's Business Development Program budget which was $43,000 ($3,000 cost share from the Agriculture Program) provided funding to Hawai'i Island non-profit organizations. Awards range from $2,000 to $5,000 for economic development projects. • Administered the Enterprise Zone (EZ) Program through promotion and dissemination of information to prospective Hawaii Island businesses. • 87 businesses participated in the EZ program; 27 businesses were newly P p 9 enrolled. • Partnered with the Department of Business and Economic Development and p p Tourism's (DBEDT) Bringing Government To The Community to inform ' businesses about the EZ program, the Force Majeure program and GET exemption for new EZ businesses using licensed contractors and sub- contractors. • Identified qualifying projects for the federal New Market Tax Credit (NMTC) Program. NMTC's is a tool for job-creation and economic revitalization in low-income communities. • Supported a Think Local initiative to develop a recognizable marketing strategy that communicates to all Hawai'i Island consumers how purchasing choices can affect the broader economy. I ENERGY • The department's Energy Program budget which provided funding to Hawai'i Island non-profit organizations was $75,000, and the State of Hawai'i Department of Business, Economic Development and Tourism granted $70,920. This program initiated and facilitated the implementation of renewable energy resources and projects to improve energy efficiency on this island. • Completed construction on the first Feed-in Tariff Photovoltaic Array on West Hawai'i Civic Center (WHCC). WHCC will become a Net-Zero Building, consuming as much power as the array produces. WHCC can be considered 100% renewable not only during sunlight hours but over the entire year. The County of Hawai'i will be paid on the excess energy produced during production hours under the Feed-in Tariff Utility program. • Coordinated US-Japan Hawai'i-Okinawa Clean Energy Cooperation discussions throughout the year targeting a 1 MW Ocean Thermal Energy Conversion (OTEC) project. Future workshops will be held to focus efforts with Japan and private developers toward developing an OTEC project on island. 55 • Partnered with Department of Water Supply (DWS), with help from Department of Energy's National Renewable Energy Lab, to initiate the re- powering of the Lalamilo Wind Farm in Waikoloa. Project will provide significant energy to DWS wells. Future plans to seek energy storage systems to help integrate with HELCO grid. ' • Initiated Countyfleet analysis with the helpof National Renewable Energy • Y Lab to find opportunities to reduce fleet size and develop opportunities for Electric Vehicles. • Participated with the County's Green Team on Renewable Energy Analysis. Efforts involve collecting and analyzing data on energy, transportation, buildings and waste; develop policies to help County reduce dependence on imported fossil fuels and protect its environment. ' Reinvestment Act (ARRA) funds of 737 800 were ▪ American Recovery and Rei e $ , ' received in FY 2010. $237,800 of the $737,800 has been deployed in the Energy Efficiency and Conservation Block Grant. An energy education program was developed and deployed to educate island residents on energy 1 efficiency. Conducted over one hundred residential energy audits for low-to- mid-income residents. Working with Department of Public Works, the majority of the ARRA funds will retrofit over one thousand street lamps tprojected to save 50% of the energy over the existing lights. FILM 1 • The department's Film Program budget was $40 000 which supported a number of film festivals, workshops and industry events such as the screening of locally produced and Hawaiian themed films at the Kahilu Theatre in Waimea. ' • Coordinated various training workshops for various levels of film and television production occupations including an entry level Production Assistant workshop by a professional Production Manager from Oahu. • Launched a marketing and production survey of film productions at the major resorts and hotels along the Kohala Coast. t Marketinganalysis of the BigIsland Film Office completed bya • Y P marketing student in the College of Business and Economics at the University of Hawai'i — Hilo. I I ' 56 I INFORMATION RESOURCES • The department's Information Resources Program is a service agency of the County of Hawai'i. As the library, it meets the information needs of the department and provides a range of information services in support of the promotion and economic development of Hawai'i Island through continuous ' data collection and documentation for public use. The program also centralizes the holdings of thirteen (13) County departmental collections and serves as a depository for some U.S. Census Bureau publications and State and County statistical sources. • Launched a Department Economic Development Newsletter titled Ha'ilono (Bringing of News) designed to keep our island community informed about our local industries. Included are our most current economic indicators to illustrate the overall health of the economy and a calendar of festival and events happening around the island. RESOURCE CENTER • The department's Resource Center budget was $75,000, plus $25,000 support from Tourism, to support family asset building projects, local food economy, green business and government, and livable community projects. • Published the Island of Hawai'i Green Economy Report - global, national, and local snapshot on policy, practice, and investment related to the development of a diversified renewable island economy. ' • Published the County of Hawai'i Government Operation Greenhouse Gas Emissions Inventory - the State's first municipal-level inventory, which quantifies economic cost of fossil fuel dependence and carbon emissions created by County government to deliver services to the public. • Published the Vision 20/15 Green Government Action Plan — a blueprint for County government operation to reduce energy cost, fossil fuel use, and carbon emissions. The plan identified potential savings of over $34 million in ten (10) years through resource efficiency measures. • Joined the Cities for Financial Empowerment Coalition; a nationwide distinguished group of eleven (11) member cities/county partners to advance quality and accessible financial services and education. County of Hawai'i was the first County to be included in this coalition. ' • Published the first Countyof Hawai'i Assets and Opportunities Scorecard to • PP provide a data of the financial security and stability of Hawaii Island residents. • Released Ho'owaiwai Building Genuine Wealth Policy Report that identifies 57 1 '• strategies for asset building policies and actions to support Hawai'i Island families strive to generate wealth, health and well-being. ' • Launched the Ho'owaiwai Network Hawai'i Island. Almost one hundred health and human service providers, financial institutions, schools and other government agencies participate in developing and implementing initiatives that build strong, financially secure youth and families. ' • Sponsored and supported the Asset Building Symposium attended by over 200 representatives from across the state and nation. As a result of this symposium, the Family Financial Empowerment and Children's Savings Campaign was launched to learn new ways to help families achieve self sufficiency. Almost 500 Hawai'i Island children participated in Children's Savings project and saved over $37,000. ' • Coordinated The Family Financial Empowerment Days held in Kohala, Kona and Hilo. Ho'owaiwai Network partners and volunteers provided information ' and resources at no cost to attendees. Services included tax preparation, credit counseling, foreclosure prevention/loan modification, student financial aid and bankruptcy / "getting out of debt" counseling. • County of Hawai'i in the State Strategic EnergySector Represented Co y g Partnership Task Force to assist in distribution of $6 million federal grant to train local workforce. TOURISM • The department's Tourism budget for program awards to non-profit organizations was $697,000 plus a special County allocation of $300,000 for FY 2010-11. Hawai'i Tourism Authority CPEP funding for 2010 was $425,000 and CPEP 2011 was $425,000. ' • Awarded the largest allocation of $550,000 to the Big Island Visitors Bureau (BIVB) for airlift support, Kama'aina campaigns, Conventions, Meetings and Incentives (CMI) and international marketing. An additional $100,000 of the special allocation was awarded to BIVB to support marketing the new direct flight into Hilo from California. ' • Continental / United Airlines began direct air service from Los Angeles and San Francisco to Hilo in June 2011 providing an "open jaws" agreement for passengers. This allows passengers to fly into one of our airports and fly out of another, all on a single round-trip ticket. Promotion of this model will be promoted to other airlines to encourage additional flights to Hilo. Additional direct mainland airlift was also secured in Kona through WestJet (seasonally) with an expanded number of flights weekly on Alaska Airlines. • The special allocation also supported the Stand Up Paddleboard World • 58 Championship, the promotion of Hawaii to educational tourism groups in Japan, and the advanced work to enhance the County's presence and ' messaging during the Asia Pacific Economic Cooperation (APEC) meetings in November 2011 and other upcoming technological, and scientific conferences. • Forty projects (40) received 2010 HTA CPEP awards and thirty-one (31) projects received 2011 CPEP awards. These community-driven festivals and ' events overlap the County's fiscal year, so both are included. The HTA CPEP contract also funds the Tourism Specialist's salary and overall program administration. • Readers of Travel + Leisure voted Hawaii Island the #1 island in the State and the #7 island in the world! ' • Hawai'i Tourism Authority and its marketing partners (HVCB, HTJ, etc.) began referring to the island chain as the Hawaiian Islands and began ' promoting our island as Hawaii, the Big Island. This helps showcase the wide variety of experiences to enjoy within the State and alleviate confusion between the big city (Honolulu) and our island. This will brand our island by ' its legitimate Hawaiian name, not a nickname. I I I I 1 I 59 ' DEPARTMENT OF WATER SUPPLY ' MILTON PAVAO, P.E., Manager-Chief Engineer QUIRINO ANTONIO, P.E., Deputy Manager Operations Division, Daryl Ikeda, P. E. Engineering Division, Kurt Inaba, P. E. Finance Division, Rick Sumada I The Department has a staff of 166 employees operating from several locations ' around the island. In addition to its main office at the Waiakea Office Plaza on Kekuanao`a Street and the Operations Center on Leilani Street in Hilo, the Department maintains district offices and base yards in Waimea, Kona, and Ka`u. 1 Other than its administrative personnel, the Department is organized into three major divisions. ' BUDGET Finance Division For the fiscal years ending June 30, 2010 and 2009, operating revenues totaled $39.2 million. Operating expenses, including depreciation, totaled $44.5 million in both years as well. Water consumption during this period increased from S9.2 billion gallons to 9.5 billion gallons. Total number of services increased from 41,209 to 41,409 island-wide. ' ACCOMPLISHMENTS and HIGHLIGHTS Engineering Division ' For Engineering Division, the following featured capital improvement projects were under construction, in various stages of contract award, or in the planning and design phase during the fiscal year: Puna, Hilo District ' OIa`a Reservoir No. 6 Production Well and 1.0MG Reservoir: Construction continues for this project that will replace an undersized 0.05MG Steel Tank and will provide an additional source to the Ola`a-Mt. View Water System. Completion of this project ' is scheduled for 2011. Construction Contract Cost: $7,300,000 ' South Hilo, Hilo District Pi`ihonua No. 2 — 2.0-MG Reservoir: Construction continues for this project to replace an aging existing 0.8-mg reservoir. Completion of this project is expected in 2012 and ' will increase the storage capacity for the Hilo Water System. Construction Contract Cost: $7,000,000 1 60 1 ' Hamakua, Kohala District Ahualoa Well Development, Phase 2: Construction is nearly complete for this project ' which includes a 1.0 mg reservoir. This project is funded by Federal stimulus ARRA funds. This well will then not only service Honoka'a, Upper Pa'auilo and Pohakea, but more importantly replace the present source that is conveyed from afar at Waimea. ' Construction Contract Cost: $5,216,420 Ahualoa-Honokaa Transmission Waterline: The design of this project is nearly complete and is expected to bid out in the Fall of 2011. This project will increase the water system capacity of the Ahualoa and Honokaa Water System by increasing the transmission line size to 12". This project includes approximately 5 miles of new waterline. ' Estimated Construction Cost: $7,000,000 Kapulena Well Development, Phase 1: Construction is complete for this project which will replace the old Kukuihaele spring source that is no longer producing subsequent to the 2006 earthquake. The design of Phase 2 is begin pending land acquisition. Construction Contract Cost: $944,000 1 South Kohala, Kohala Water District Waikoloa Reservoirs 1 and 2 Earthquake Damage Repair: Reservoir No. 2 is repaired rand in operation and Reservoir No. 1 has been drained completely for inspection and design work. Construction to Reservoir No. 1 is expected to begin in 2012. Estimated Cost: $4,000,000 1 Waimea Water Treatment Plant Sludge Drying Beds: Construction for this project is nearing completion. This project will dry sludge from the treatment plant allowing the dried material to be disposed of much easier than the wet sludge. This will also create greater capacity to the existing sludge basin. Construction Contract Cost: $3,333,000 North Kohala, Kohala District ' Halaula Well Development— Phase 1: Construction of this project is completed and Phase 2 is to begin design work shortly pending land acquisition. This well is anticipated to provide additional source capacity to the existing Hawi/Halaula Water System. Construction Contract Cost: $882,228 North Kona, Kona District ' Palani Road Transmission Waterline (MAmalahoa Highway to 595' Reservoir): Construction continues for this project that will serve as a critical water transmission corridor from the high level Keahuolu, Honokohau, and Keopu wells to Kailua-Kona. Construction is expected to be completed in the fall of 2011. When completed the project will also improve the water quality for Kailua-Kona. Construction Contract Cost: $15,000,000 Keopu-Pu'uhonua Production Well and 1.0-MG Reservoir: Construction is near completion 61 1 ' for outfitting this well and the construction of a new reservoir. When completed these improvements will provide additional water to Kailua-Kona, but more importantly, will relieve the stress on the Kahalu'u Shaft, thereby improving the water quality. Construction Contract Cost: $5,390,000 Miscellaneous Earthquake Damage Repair Projects: Design and construction for 21 damaged reservoirs from Hamakua to North Kona are underway and the majority have been completed. FEMA funds are anticipated to cover approximately 75% of the costs. One steel tank in South Kona (Waipuna`ula) that suffered damages was repaired for $72,000. Estimated Cost: $2,120,000 ' Operations Division Results Deep well pump production decreased and power costs increased from the previous fiscal year. FY 2011 well production was the lowest production in the past eight years. Previous year's well production volumes were (billion gallons): The fiscal-year power costs increased by 7.2 percent while energy use decreased by 5.8 percent. Cost increased by about 1.2 million, from $16,530,420 to $17,725,171, however, energy use decreased from 55,781,373 kilowatt-hours (kwh) to 52,551,434 kwh. The Power Cost Charges to the water service customers was modified four times in FY 11, and fluctuated between $1.66 to $2.23/1,000 gallons, with an average of$1.84 for the year. Power cost increase is due to the HELCO Energy Cost Adjustment Factor that fluctuates at a similar rate as the price of a barrel of oil. Completed Repairs/Replacements North Kona, Kahalu'u Shaft Pump No. 1 repair North Kona, Kahalu'u Well D repair Hamakua, Haina Deep Well Emergency repair South Hilo, Pana`ewa Well No. 2 repair North Hilo, Laupahoehoe Deep Well No. 2 repair North Hilo, Install replacement pressure management control valve at Honomu pressure reducing valve Ka`u, install replacement booster pump at Na'alehu Booster B Ka`u, install replacement booster pump and valving at Wai`ohinu Booster No. 2. ' Projects Diverted 13,825 pounds of mixed recycling from landfills Replaced new service laterals island wide Continuous upgrading of Supervisory Control and Data Acquisition (SCADA) system Continued upgrading and development of Unaccounted Water Program (Leak Detection) Continued water meter change out program for meters 30 years or older Continued repairs for sanitary surveys island wide • Installed new electromagnetic flow meters at Pana`ewa Booster A, Pana`ewa Booster B, Pi`ihonua No. 3 Booster B and Kula`imano Well ' Installed new communications tower at Kona Baseyard Installed new electrical switchgear at Ke`ei Well D Installed new MCC and electrical switchgear at Keei Well D 1 1 62 1 ' Installed new soft start motor controls at Laupahoehoe Wells No. 1 and 2 Installed new soft start motor controls at Hualalai Deep Well Participated in projects and studies as part of the Mayor's Energy Advisory Commission and Mayor's Green Team Participated in the US Environmental Protection Agency Region 9 monthly webinar series on Energy Efficiency for Water and Wastewater facilities. Operations Work Summary ' Water Service Summary New Service 92 Change Meters 1,840 ' Lock/remove Meters 972 Unlock/Reinstall Meters 726 Relocate Service/Meters 26 Service Laterals: Changes 84 Repairs 539 Main Repairs/Connections: 226 Hydrants: 132 Plant Repair Summary Tank: Mechanical Repairs 177 Electrical Repairs 201 ' Meter Box Repairs: 237 Pumps: ' Motor Repairs 317 Control Repairs 631 Building Structure: ' Repairs 28 Reservoirs: Structural Repairs 175 Telephone Answering: ' Service Calls 771 The Water Board The Water Board consists of nine members who are appointed by the Mayor and con- firmed by the County Council. Members serve five - year staggered terms and are representative of the nine political districts of the island. The Water Board elects its Chairman and Vice-Chairman at the ending of each calendar year. In accordance with the County Charter, the charge of the Water Board is to manage, control, and operate the waterworks of the county. The Water Board meets on the fourth Tuesday of each month and also conducts a public hearing annually on the Department's operating and capital improvement projects budgets. The Water Board may also conduct public hearings periodically on the Department's water rates and Rules and Regulations. All 1 63 1 minutes and agendas pertaining to the Water Board meetings are available at www.hawaiidws.orq. Currently and since January 2010, Dwayne Mukai and Bob Meierdiercks, respectively, serve as Chairman and Vice-Chairman of the Water Board. 111 I 1 I r I 1 I I 1 I I 64 �I ICOUNTY OF HAWAII (Current Listing as of October 05, 2011) IEXECUTIVE BRANCH OFFICE OF THE MAYOR West Hawaii Civic Center 25 Aupuni Street, Room 2603 74-5044 Ane Keohokalole Hwy., Bldg. C, 2nd Floor Hilo, HI 96720 Kailua-Kona, HI 96740 MAYOR KENOI,WILLIAM P. (Term expires 12/03/12) 961-8211 I Fax 961-6553 Managing Director Takaba, William T 961-8211 Deputy Managing Director Lau,Walter K.M 323-4444 I Fax 323-4440 Executive Assistant Command, Bobby 323-4444 Executive Assistant Shigemura, Charmaine 961-8503 Executive Assistant Dayton, Kevin 961-8508 I Executive Assistant Teshima Karen 961-8565 Public Relations Specialist Cruz, Desiree M 961-8507 Private Secretary to the Mayor Cainglit, Paulette 961-8211 I Private Secretary to the Managing Director Sumera, Irma 961-8211 Immigration Information Specialist 25 Aupuni Street, Room 2601 Bautista, Rose 961-8220 Information and Assistance 961-8223 I Administrative Specialist Saiki, Kaycie 961-8317 25 Aupuni Street, Room 2602 Fax 961-6553 LEGISLATIVE BRANCH OFFICE OF THE COUNTY CLERK(Terms expire 12/03/12) I 25 Aupuni Street, Suite 1402 Hilo, HI 96720 I KONA COUNCIL OFFICE WAIMEA COUNCIL OFFICE West Hawaii Civic Center Holomua Center 74-5044 Ane Keohokalole Hwy., Bldg.A 64-1067 Mamalahoa Hwy., Suite C-5 Kailua-Kona, HI 96740 Waimea, HI 96743 I District 1 Yagong, Dominic Council Chair 961-8264 District 9..... Hoffmann, Pete Council Vice Chair, 961-8273 I Chair, Housing Agency 887-2043 Chair, Planning Committee District 2 Ikeda, Donald 961-8261 District 3 Yoshimoto, J Chair,Agriculture, Water and Energy 961-8272 I Sustainability Committee District 4 Onishi, Dennis"Fresh" Chair, Economic Development and Mass 961-8396 Transit Committee District 5..... Blas, Fred Chair, Public Works and Parks & Recreation 961-8389 Committee 965-2713 District 6..... Smart, Brittany Chair, Environmental Mgt. Committee 961-8263 District 7 Ford, Brenda Chair, Finance Committee 961-8027 I District 8..... Pilago, K.Angel 323-4277 Chair, Governmental Relations Committee 961-8265 Chair, Human Services, Social Services and 323-4280 1 Public Safety Committee 65 i I IKawauchi, Jamae K. K County Clerk 961-8271 Oshiro, Rodney Deputy County Clerk 961-8388 Nakamoto, Patricia Elections Program Administrator 961-8277 Schrandt, Colleen Office of the Legislative Auditor 961-8490 1 OFFICE OF AGING West Hawaii Civic Center I 1055 Kinoole Street, Suite 101 Hilo, HI 96720 74-5044 Ane Keohokalole Hwy. Building B., 1st Floor Kailua-Kona, HI 96740 Ph 323-4390 0 EXECUTIVE ON AGING PARKER,Alan 961-8600 Fax 961-8603 ICIVIL DEFENSE AGENCY 920 Ululani Street Hilo, HI 96720 IADMINISTRATOR MENTO, Quince 935-0031 Secretary Hirayama, Mei Jayne I Fax 935-6460 OFFICE OF THE CORPORATION COUNSEL Hilo Lagoon Centre I 101 Aupuni Street, Suite 325 Hilo, HI 96720 I CORPORATION COUNSEL ASHIDA, Lincoln 961-8251 Asst. Corporation Counsel Garson, Kathy Secretary Rodillas, Martha ., Fax 961-8622 IDEPARTMENT OF ENVIRONMENTAL MANAGEMENT 2100 Kanoelehua Avenue, C-5 West Hawaii Civic Center I Hilo, HI 96720 74-5044 Ane Keohokalole Hwy. Building D., 1st Floor Phone: 323-4411 I ACTING DIRECTOR BECK, Dora 961-8083 Deputy Director Bishop, Hunter 961-8083 Secretary Henry, Sharron 961-8083 IFax 961-8086 DEPARTMENT OF FINANCE REAL PROPERTY&TREASURY DIVISION I 25 Aupuni Street, Room 2103 West Hawaii Civic Center Hilo, HI 96720 74-5044 Ane Keohokalole Hwy. Building D 2nd Floor I Kailua-Kona, HI 96740 Phone: 323-4880 DIRECTOR CRAWFORD, Nancy 961-8234 1 I 66 I IDeputy Director Sako, Deanna 961-8092 Secretary Reaves, Karen 961-8234 Accounts Division—Controller Oshiro, Kay 961-8425 I Budget Division—Administrator Tom, Gary 961-8259 Purchasing Div.—Purchasing Agent Benevides, Gilbert 961-8440 Real Property Tax Division—Administrator.. Sitko, Stan 961-8286 I Treasury Division—Treasurer Okumoto, Michael 933=6240 Motor Vehicle Registration & Licensing Lord, Lee 961-8021 Risk Management Knowles, Scott 961-8068 I FIRE DEPARTMENT FIRE INSPECTOR ONLY 25 Aupuni Street, Suite 2501 West Hawaii Civic Center Hilo, HI 96720 74-5044 Ane Keohokalole Hwy.Bldg E, I 2nd Floor Kailua-Kona, HI 96740 Phone: 323-4760 I FIRE CHIEF ROSARIO, Darren 932-2900 Deputy Fire Chief Victorino, Renwick 932-2900 Secretary AhChoy, Noel 932-2900 1 Fax 932-2928 OFFICE OF HOUSING AND COMMUNITY DEVELOPMENT Existing Housing I Division 50 Wailuku Drive West Hawaii Civic Center (County Housing/Section 8) I Hilo, HI 96720 74-5044 Ane Keohokalole Hwy 1990 Kinoole St., Suite 105 Building E, 2nd Floor Hilo, HI 96720 Kailua-Kona, HI 96740 Phone: 959-4642 I Phone: 323-4300 Fax: 959-9308 HOUSING ADMINISTRATOR ARNETT, Stephen 961-8379 I Assistant Housing Administrator Simmons, Niniau 323-4300 Private Secretary Bailey,Anne 323-4300 Fax 961-8685 IDEPARTMENT OF HUMAN RESOURCES West Hawaii Civic Center 101 Pauahi Street, Suite 2 74-5044 Ane Keohokalole I Hwy Hilo, HI 96720 Bldg B, 18t Floor Kailua-Kona, HI 96740 Phone: 323-4424 I DIRECTOR TAKAHASHI, Ronald K 961-8361 Deputy Director Toriano, Sharon 961-8361" Secretary/Reporter Menezes,Velma 961-8361 Fax 961-8617 IHealth &Safety Administrator Kamaka, Charmaine 961-8215 Fax 961-8216 Worker's Comp Division 961-8344 IFax 961-8416 I I67 I I DEPARTMENT OF INFORMATION TECHNOLOGY I 2100 Kanoelehua Avenue, C-5 West Hawaii Civic Center Hilo, HI 96720 Building F. Ph: 323-4350 I DIRECTOR Manager TSUCHIYA, Burt 981-8300 Kiley,James 981-8301 Secretary Takashiba, Tania 981-8306 Fax 981-2037 DEPARTMENT OF LIQUOR CONTROL West Hawaii Civic Center I Hilo Lagoon Centre 74-5044 Ane Keohokalole Hwy 101 Aupuni Street, Suite 230 BIdg.B, 2nd Floor Hilo, HI 96720 Kailua-Kona, HI 96740 ' Ph: 323-4870 DIRECTOR TAKASE, Gerald 961-8218 Secretary Fukamizu, deEtte111 Fax 961-8684 MASS TRANSIT AGENCY Bus operations only: I 25 Aupuni Street 1266 Kam.Ave.A-2 630 E. Lanikaula Street (No staff) Hilo, HI 96720 (mailing address) Hilo, HI 96720 Hilo, HI 96720 Ph: I 323-4430 TRANSIT OPERATIONS ADMINISTRATOR... BROWN, Thomas 961-8343 Fax 961-8745 DEPARTMENT OF PARKS AND RECREATION West Hawaii Civic Center I101 Pauahi Street,#6 Hilo, HI 96720 74-5044 Ane Keohokalole Hwy Bldg. B, 1st Floor Kailua-Kona, HI 96740 Ph: 323-4320 IDIRECTOR FITZGERALD, Robert 961-8311 Deputy Director Honma, Clayton Secretary Santos, Nathalie ., I Fax 961-8411 Elderly Activities Division Director Bugado, Harold 961-8708 Parks Maintenance Division Superintendent.. Daly, James Pat 961-8719 Recreation Division Administrator 961-8740 I PLANNING DEPARTMENT 101 Pauahi Street,#3 West Hawaii Civic Center 74-5044 Ane Keohokalole Hwy., Hilo, HI 96720 Building E, 2nd Floor I Kailua-Kona, HI 96740 Ph: 323-4700 DIRECTOR, LEITHEAD-TODD, Bobby Jean 961-8288 I Deputy Director Masunaga, Margaret I68 I I Private Secretary Ley, Rachelle " Planning Commission Secretary Nomura, Sharon " Fax 961-8742 111 POLICE DEPARTMENT 74-5221 Queen Kaahumanu Hwy I 349 Kapiolani Street Hilo, HI 96720 Kailua-Kona, HI 96740-2701 Ph: 326-4646 CHIEF OF POLICE KUBOJIRI, Harry 961-2244 I Deputy Police Chief Ferreira, Paul 961-2244 Secretary Miyamoto, Lynn 961-2243 Fax 961-2389 I Police Commission Secretary Pelayo, Josie 932-2950 Aupuni Center,#9 Fax 932-2949 I OFFICE OF THE PROSECUTING ATTORNEY Kealakekua Business Plaza 655 Kilauea Ave. 1670 Halekii Street Hilo, HI 96720 Kealakekua, HI 96750 I (P.O. Box 748, Kealakekua) Ph: 322-2552 PROSECUTING ATTORNEY . IBOSHI, Charlene Y 961-0466 I First Deputy Prosecuting Attorney Ross, Dale Private Secretary Hara, Portia " Fax 961-8908 I DEPARTMENT OF PUBLIC WORKS BUILDING AND ENGINEERING DIVISION I 101 Pauahi Street,#7 West Hawaii Civic Center Hilo, HI 96720 74-5044 Ane Keohokalole Hwy. Kailua-Kona, HI 96740 I Ph: 323-4720—Building, Bldg. E, 1st 323-4850—Engineering, Bldg D, 1st DIRECTOR LEE, Warren 961-8324 I Deputy Director Gonzalez, Brandon Private Secretary Abril, Beverly Fax 961-8630 I Automotive Division—Division Chief Riley, Randy 961-8548 Building Division—Division Chief Cheng, Jai Ho 961-8331 Engineering Division—Division Chief Ishii, Ben 961-8327 Highway Maintenance Division—Division Chief... Nakasone, Stanley S 961-8349 I Traffic Division—Division Chief Thiel, Ron 961-8341 IDEPARTMENT OF RESEARCH AND DEVELOPMENT West Hawaii Civic Center 25 Aupuni Street, Suite 1301 74-5044 Ane Keohokalole Hwy., Hilo, HI 96720 Building C, 2nd Floor I Kailua-Kona, HI 96740 Ph: 323-4700 I DIRECTOR, KUROHARA, Randy 961-8366 I69 1 Deputy Director Omori, Laverne Private Secretary Botelho-Kaili, Dorthi Fax 935-1205 ' DEPARTMENT OF WATER SUPPLY 345 Kekuanaoa Street, Suite 20 ' Hilo, HI 96720 MANAGER PAVAO, Milton 961-8050 Deputy Manager Antonio, Quirino 1 Secretary/Administrative Assistant Degele, Dolores 16 Fax 961-8657 1 COUNTY PHYSICIANS COUNTY PHYSICIAN DESILVA, Dr.Alan C 935-6888 Assistant County Physician Wang, Dr. Walter 331-8860 1 1 1 1 i 1 1 1 1 1 1 70