HomeMy WebLinkAboutBIL 110 Draft 01 2016-2018 (Part 1, Vol. II) COUNTY
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PART
VOLUME II
The Proposed Operating Budget
FY 2018 - 2019
March 1 , 2018
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TABLE OF CONTENTS
Page
Aging 1
Civil Defense Agency 13
Corporation Counsel 17
County Council 26
County Physicians 34
Elderly Activities 36
Environmental.Management 50
Finance 53
Fire 77
Human Resources 107
Information Technology 114
Legislative Auditor 121
Liquor Control 126
Management 132
Mass Transit Agency 137
Miscellaneous Accounts 140
Parks & Recreation 147
Planning 190
Police 202
Prosecuting Attorney 244
Public Works 258
Research and Development 278
Highway Fund 309
Sewer Fund 320
Cemetery Fund 327
Bikeway Fund 329
Beautification Fund 331
Vehicle Disposal Fund 334
Solid Waste Fund 334
Golf Course Fund 343
Geothermal Relocation & Community Benefits Fund, 347
Housing Fund 350
Geothermal Asset Fund 363
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DEPARTMENT SUMMARY
Mission Statement
To help older individuals live independently with dignity.
Department Goals
The. State Executive Office on Aging (EOA) and the Area Agencies on Aging (AAA) are
pursuing the following statewide goals for the planning period 2015-2019:
Goal 1. Age Well: Maximizing opportunities for older adults to age well,remain active,
and enjoy quality lives while engaging in their communities.
Goal 2. Forge Partnerships: Forging partnerships and alliances that will give impetus to
meeting Hawai`i's greatest challenges of the aging population.
Goal 3. Enhance the ADRC: Developing a statewide ADRC system for older adults and
their families to access and receive Long Term Support Services (LTSS)within their
respective counties.
Goal 4. Live at Home with Dignity: Enabling people with disabilities and older adults to
live in their community through the availability of and access to high-quality Long Term
Services and Supports, including supports for families and caregivers.
Goal 5. Keep Kupuna Safe: Optimizing the health, safety, and independence of
Hawai`i's older adults.
Funding Source and Position Count
General Fund $ 701,248 General Fund 12
Grant Revenue $3,217,392 Grant Revenue/Other 7
Other $ 7,500
Total Budget: $3,926,140 Total Number of Positions 19
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Program Description
Currently, the HCOA operates on a combined federal (—$1.0m), state (-$1.9m), and
county ('-$686k) budget of—$3.6m (HCOA FY18 Budget) while managing and
administering over 30 contracts for direct services including: Nutrition, Transportation,
Outreach, Case Management, Senior Employment, Healthy Aging, Adult Day Care,
Homemaker, Personal Care, Chore, Caregiver Support Services, Legal Services, Retired
and Senior Volunteer Program, and Elder Abuse, among others.
Function of the Area Agency on Aging (AAA)
The Older Americans Act, as amended in 2006, designates that the AAA's shall be the
leaders relative to all aging issues on behalf of all older persons in their respective PSA's.
Under this directive, the AAA's shall proactively carry out,under the leadership and
direction of the State agencies, a wide range of functions related to advocacy,planning,
coordination, inter-agency linkages, information sharing, brokering, monitoring and
evaluation designed to lead to the development and enhancement of comprehensive and
coordinated community based systems which will enable older persons to lead
independent,meaningful and dignified lives in their own homes and communities as long
as possible. (HRS §1321.53)
Activities of the Hawaii County's Area Agency
Specific functions that the Hawai`i County Office of Aging undertakes in fulfilling its'
mission of the development and administration of programs on aging for the County of
Hawaii include the following:
Assessment and Data Maintenance
1. Continuously assessing the needs of older persons in Hawai`i County and developing
programs aimed at meeting those needs;
2. Maintain data on the profile and needs of older persons and their caregivers in
Hawai`i County and to have this information available in this plan for other
organizations and the general public to review;
Program Development
1. Coordinate planning with other agencies and organizations to promote new or
expanded benefits and opportunities for older persons;
2. Develop and administer an Area Plan on Aging for a comprehensive and coordinated
service delivery system in Hawai`i County;
Contract Development and Monitoring
1. Provide technical assistance, monitor, and periodically evaluate the performance of
all service providers under the Area Plan;
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Program Description (continued)
2. Enter into sub-grants or contracts for the provision of services outlined in the Area
Plan; and
Advocacy
1. Represent the interests of older persons to public officials and public and private
agencies;
2. Develop and maintain a public awareness program for older persons;
3. Monitor, evaluate, and comment on policies, programs,hearings, and community
actions which affect older persons.
Advisory Councils
The Mayor of Hawai`i County and HCOA have established several advisory councils, the
Committee on Aging and the Committee on People with Disabilities. The Committee
on Aging serves as an advisory council to advise HCOA on the development and
administration of the area plan, conduct public hearings, represent the interests of older
persons, and receive and comment on all community policies, programs, and actions
which affect older persons of Hawai`i County. The Committee on Aging is a mandated
function by the Older Americans Act and a requirement for this plan to be
approved and funding to be released.
HCOA also spearheads the Mayors' Committee on People with Disabilities which
purpose is to advise the Mayor on all matters related to persons with disabilities. As its'
primary goal,the committee reviews and recommends actions and provides guidelines to
improve the quality of life for all people with disabilities. This is a new function for
HCOA and attributes to the goal of having a fully functioning ADRC which also
provides information, assistance, and referral services to people with disabilities who are
looking for long-term services and supports. As its' primary goal, the committee reviews
and recommends actions and provides guidelines to improve the quality of life for all
people with disabilities.
Program Objectives
1. Age Well: Maximizing opportunities for older adults to age well, remain active, and
enjoy quality lives while engaging in their communities.
• 1.1: Support Elderly Activities Division in their efforts to maintain, develop,
and/or enhance programs that keep seniors active and socially engaged.
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Program Objectives (continued)
• 1.2: Explore and organize efforts with Elderly Activities Division to maintain_
senior interest at each congregate meal site.
• 1.3: Ensure that the Better Choices, Better Health Programs are available to
older adults throughout Hawaii County, which includes training of Lay Leaders.
• 1.4: Support the volunteerism of older adults, through assistance and monitoring
of the Elderly Activities RSVP program.
2. Forge Partnerships: Forging partnerships and alliances that will give impetus to
meeting Hawai`i's greatest challenges of the aging population.
• 2.1: Partner with the Hawaii County Transportation Department to advocate,
organize, and promote a county-wide mass transit plan which includes addressing
transportation needs of the elderly and individuals with disabilities.
3. Enhance the ADRC: Developing a statewide ADRC system for older adults and
their families to access and receive Long Term Support Services (LTSS) within their
respective counties.
• 3.1: Maintain ADRC Federal and State Compliance.
• 3.2: Provide relevant person-centered information, assistance, referrals, and
options counseling to consumers requesting services through the ADRC.
• 3.3: Use marketing strategies to promote community awareness of the ADRC.
4. Live at Home with Dignity: Enabling people with disabilities and older adults to
live in their community through the availability of and access to high-quality Long
Term Services and Supports, including supports for families and caregivers
• 4.1: Provide effective home-based services via case management.
• 4.2: Provide active support for family caregivers through training, annual
conferences,respite, counseling, and informational materials.
• 4.3: Ensure that each year of the planning period that the resource directory will
be updated and available on the HCOA/ADRC website.
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Program Objectives (continued)
5. Keep Kupuna Safe: Optimizing the health, safety, and independence of Hawai`i's
older adults.
• 5.1: Work with partnering agencies to promote awareness and address elder
neglect, abuse, and fraud protection.
Special Note:
Contracts to the Elderly Activities Division,Department of Parks &Recreation.
Funds provided to the Elderly Activities Division are deposited directly to its respective
accounts. Elderly Activities Division will provide the following contracted services and
reflects its own program objectives.
• Congregate Meals
• Home-Delivered Meals
• Nutrition Education
• Outreach
• Transportation
• Homemaker
• Training and Employment(STEP)
• Volunteer Services (RSVP)
Program Highlights
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• HCOA's East Hawai`i Aging and Disability Resource Center(ADRC)provide
services for all consumers regardless of age. These services include information,
referral, and options counseling for home and community-based services. There is
also an ADRC set-up at the West Hawai`i Civic Center with similar services. Each
month, the ADRC provides information, assistance, and referral to a minimum of
800 consumers, and in-depth options counseling to over 40 clients and their
families. Also, the office processed an average of 125 parking placard
applications per month at the East Hawaii ADRC, and 80 per month at the West
Hawai`i ADRC.
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Program Objectives (continued)
PUBLIC EDUCATION AND TRAINING
• The ADRC continues to create new and lasting connections in FY 2016-17 via in-
service training to over 25 community agencies, including but not limited to Aloha
TLC Home Care, Blue Water Resources, DOH Adult Mental Health, East Hawai`i
Independent Physicians Association, Hamakua-Kohala Health Center Board
Members, Hawaii Benefits Solutions, and Hawaii First Community Resource
Center.
• HCOA also coordinated 20 TV interviews which were individually aired Monday
and Tuesday nights on the Na Leo Public Access TV. This weekly show called,
"Rise Above Hawai`i with Dr. Kimo"reaches approximately 55,000 households
significantly increasing awareness of services HCOA provides.
• The Silver Bulletin continues as HCOA's monthly public education newsletter
provided to subscribers, by mail and at various pick-up points throughout the island.
4,200 copies of the Silver Bulletin are distributed each month.
• HCOA also provides a monthly caregiver newsletter mail-out, "The Comfort of
Home Caregiver Assistance News, Caring for You,and Caring for Others." The
newsletter is mailed to approximately 500 caregivers and covers an array of
subjects that address caregiver needs. The newsletter provides suggestions on self-
care, inspirational quotes, safety tips and a monthly quiz. Copies are shared with
various providers and constituents within the community.
• FY2017, a minimum of two events reaching an estimated 100 elders,their
caregivers and professionals in the Aging Network to enhance their knowledge of
elder abuse and neglect issues. Also,public service announcements on elder
abuse awareness were conducted every day for the entire month of June.
• HCOA's conducted its first annual training for West Hawaii grandparents
who are raising grandchildren which attracted 15 grandparents providing them
with tools to help relieve the stress associated with raising grandchildren.
• Chronic Disease Self-Management Program (CDSMP) Community Leader
Training took place in West Hawaii. Five lay leaders completed the course which
allowed for an additional 33 participants to receive the training.
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Program Objectives (continued)
OUTSTANDING OLDER AMERICANS
• Over 300 family members and well-wishers attended the Outstanding Older
Americans Award Luncheon, held on May 5 at the Hilton Waikoloa Village. The
2017 outstanding seniors included: Gilbert DeMotta, Lillian Aratani, Dolly
Baquiran, Judith Bell, Patricia Dunn, Mary Jane Kamoku, Deborah Koval, Connie
Somera, and Patricia Yamamoto. Following the awards program, a random drawing
was held to pick two winners to represent the Big Island at a statewide function held
on Oahu. The lucky winners were Tony Ancheta and Doris Davis.
CAREGIVER RESPITE
• In FY2017, HCOA contracted for over 40 hours of individual counseling, peer
support groups, and training to help caregiver's better cope with the burdens of
caregiving. HCOA also contracted to service more than 80 caregivers providingthem
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with over 4,800 hours of temporary relief from their caregiving responsibilities at
home or in an adult day care setting.
LEGAL COUNSEL
• HCOA's Elder Abuse Prevention Program provides a variety of legal services for
people at risk for abuse or long-term placement. During the fiscal year, HCOA
contracted Legal Aid for the provision of legal services to an estimated 240
individuals with 80% of cases resulting in a satisfactory resolution.
CONGREGATE MEALS
• In FY 2017,the Hawai`i County Nutrition Program (HCNP) served 1,030 seniors
three to five USDA federally approved meals per week. The Congregate Nutrition
Sites offer nutritious meals; nutrition and health education information and activities;
opportunities for essential shopping; and fun socialization activities and events
reducing isolation, depression, malnutrition, and chronic health condition
management. HCOA alsorovided 40,294 trips of transportation to over 365 seniors
p
to-and-from the 15 sites located around the island.
RETIRED SENIORS VOLUNTEER PROGRAM (RSVP)
• The County of Hawai`i RSVP program continually recruits and maintains the largest
number of volunteers of any county in.the state. In FY2017, Hawai`i County RSVP
program provided 99,780 hours of service to 3,628 individuals at 203 volunteer
stations island-wide.
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Program Objectives (continued)
SENIOR TRAINING AND EMPLOYMENT PROGRAM (STEP)
• Each year HCOA works closely with the Hawai`i County STEP program to
ensure that older adults have opportunities for returning to the work force. In
FY2017, 22 seniors were placed in supportive employment programs with the
intention of securing stable employment after two years. Two trainees were
placed at the East Hawai`i ADRC.
TRANSPORTATION
• In FY2017, Coordinated Services for the Elderly(CSE)provided over 1,000 seniors
with transportation to-and-from congregate meal sites, medical and health related
visits and other community resource services.
HCOA SERVED FRAIL SENIORS AGING IN PLACE
HCOA solicited the interest of over 15 community agencies to provide wrap-around
services and supports helping frail seniors and their families divert long-term
institutional placement. Agencies were selected through a competitive Request for
Proposals process and then monitored quarterly for the appropriate delivery of
services. Hawai`i Island providers contracted by HCOA to provide community-based
services include, but arenot limited to Services for Seniors, Kona Day Care, Hawai`i
Island Adult Day Care, Ho`onani Place,Mastercare, Metrocare, Altima Care, Seniors
Helping Seniors, Aloha Maiden, and Care Resource Hawai`i.
KUPUNA(Elder) CARE PROGRAM
• In FY2017, the Kupuna Care Case Management program provided assistance to
517 clients, families, and caregivers in identifying needs, exploring options, and
mobilizing informal as well as formal supports to achieve the highest possible level
of client independence. Case Management assistance includes assessing needs,
developing care plans, and coordinating provision of services among Hawai`i
County providers. The Kupuna Care program provided the following services in
FY 2016-17:
o Personal Care, Homemaker, and Chore Services were utilized for a total of
16,048 hours of assistance to seniors unable to perform daily activities(such as
eating, dressing or bathing) or instrumental activities of daily living such as
shopping or light housework.
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Program Objectives (continued)
o Adult Day Care services were provided for a total of 9,903 hours of care for
dependent adults in a supervised,protective group setting during some portion
of a twenty-four hour day thus allowing socialization for the kupuna and rest
and recuperation for the caregiver(s).
o Case Management Services were provided for a total of 7,687 hours of
assistance in assessing needs, developing care plans, and arranging services for
517 seniors and their caregivers.
HOME DELIVERED MEALS
• In FY 2017, the Hawaii County Nutrition Program served 70,775 meals to 478
frail homebound seniors. This In-Home service provides nutritious meals, daily
assurance checks and socialization, and educational information on nutrition and
chronic health care.
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Program Measures
FY 2016-17 FY 2017-18 FY 2018-19
Actual Budget Estimate
Grants Received(millions) 2.96 2.7 3.0
Contracts Administered 37 30 38
Title III- Services
Transportation 1,477ind/76,085 trips 1,380 ind/90,000 trips 1,420 ind/92,500 trips
Legal Services 346/$66,584 320 ind/$90,000 340 ind/$95459
Public Education 4,200 ind/$34,800 4,200 ind/$35,000 4,000 ind/$21,86
Home Modification 50 ind/ 125 requests 106 ind/387 requests 109 ind/ 399 requests
Community-Based 32 ind/3 workshops 76 ind/15 workshops 80 ind/36 workshops
Planning—Healthy Aging
Caregiver Support
Program
GROUP 1 SERVICES
Counseling&Training 40 ind/ 173 sessions 32 ind/ 108 sessions 33 ind/ 111 sessions
Respite 44 ind/43,351 units 80 ind/38,020 units 82 ind/39,161 units
Supplemental Services 34 ind/284.requests 10 ind/ 10 requests 10 ind/ 10 requests
GROUP 2 SERVICES
* Information Services —553 ind/2 activities 200 ind/3 activities 250 ind/2 activities
Kupuna Care Services
Case Management 517 ind/$497,880 425 ind/$550,000 430 ind/$560,000
Kupuna Care HCBS 484 ind/$633,632 300 ind/$500,000 310 ind/$510,000
* Information statistics include educational and training.presentations
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Program Expenditures
FY 2016-17 FY 2017-18 FY 2018-19
Actual Budget Request
Number of Positions 17 19 19
Salaries and Wages 745,504.68 1,087,401 1,148,908
Operations 1,477,465.23 2,567,726 2,744,135
Equipment 15,025.36 6,590 30,185
Program Total 2,237,995.27 3,661,717 3,923,228
Personnel Position Summary
FY 2016-17 FY 2017-18 FY 2018-19
Position Title Authorized Authorized Request
County Executive on Aging 1 1 1
Administrative Services Assistant I 1 1 1
Aging and Disability Services Manager 2 2 2
Aging and Disability Specialist I(1/2 time) 2 2 2
Aging and Disability Specialist I 2 4 4 _
Aging and Disability Specialist II 1 1 1
Aging Program Planner II 2 2 2
Aging Program Planner III 1 1 1
Computer Operator I 1 1 1
Information and Assistance Clerk 3 3 3
Information Systems Analyst IV 1 1 1
Total 17 19 19
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COMMITTEE ON PEOPLE WITH DISABILITIES
Program Description
The Mayor's Committee on People with Disabilities is a volunteer committee appointed
by the Mayor to advise him/her on all matters related to people with disabilities. The
committee's primary function is to review and make recommendations and provide
guidelines to improve the quality of life for people with disabilities in the County of
Hawai`i.
Program Objectives
1. Continue to advise administration on issues facing people with disabilities.
2. Work with disabilities community to help improve education and public awareness.
3. Continue to improve accessibility of County facilities and programs for people with
disabilities.
Program Highlights
1. Held meetings in Hilo.
2. Communicated all public concerns, involving the Hawai`i County, from people with
disabilities to the Mayor's Office with recommendations.
3. Evaluated volunteer parking enforcement program.
4. Established Ad Hoc Committees for Education, Housing, and Recreation.
5. Initiated meetings with Hawai`i Police Department, Mass Transit, and Public Works
to identify areas of disability awareness and accommodations to recommend to the
Mayor's Office.
Program Measures
FY 2016-17 FY 2017-18 FY 2018-19
Actual Budget Estimate
Number of Meetings Held 4 6 6
Program Expenditures
FY 2016-17 FY 2017-18 FY 2018-19
Actual Budget Request
Operations 448.41 3,002 2,912
Program Total 448.41 3,002 2,912
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CML DEFENSE AGENCY
CIVIL. DEFENSE AGENCY
DEPARTMENT SUMMARY
Mission Statement
To protect the community from and lessen the impact of natural and man-made hazards
by improving core capabilities in five mission,areas: Prevention; Protection; Mitigation,
Response, and Recovery. Strengthen and promote whole community resiliency through
the processes of collaboration, engagement, and empowerment.
Department Goals
1. Support and maintain the continued revision, update, and enhancement of the Hawai`i
County Emergency Operations Plan and allhazard mitigation plans..
2. Conduct annual review and update of all hazard emergency operations guides and
response plans.
3. Provide basic and coordinated guidance to other public and private agencies in the
formulation and maintenance of their organization's emergency operations plan.
4. Identify, organize, and inventory the public and private resources needed to execute
the County's emergency anddisaster plans.
5. Coordinate the County's post-disaster recovery and restoration operations in
coordination with state and/or federal disaster assistance programs.
6. Coordinate the county-wide outdoor siren warning system replacement/upgrade
project with the Hawai`i Emergency Management Agency (formerly State Civil
Defense) and the private sector.
7. Enhance Community Resiliency through the expansion of Citizen Corps programs
throughout the county.
Funding Source and Position Count
General Fund $1,075,230 ' General Fund 10
Grant Revenue $ 739,000 Grant Revenue/Other
Total Budget: $1,814,230 .Total.Number of Positions 10
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CIVIL DEFENSE AGENCY
CIVIL DEFENSE
Program Description
The Hawai`i County Civil Defense Agency has the responsibility for administering hazard
mitigation, homeland security, emergency.preparedness, response and recovery programs
for the County of Hawai`i. This responsibility involves: interagency coordination,planning,
direction, and logistics to meet population protection requirements and the demands during
post-disaster recovery operations that require state and/or federal assistance. The Civil
Defense Agency also administers and manages the Department of Homeland Security Grant
Program for all first responder agencies in the county, to include Citizen Corps activities.
Program Objectives.
1. Complete the annual review and update of all Hawai`i County Civil Defense Agency
Emergency Operations Guides and Response Plans.
2. Maintain a County of Hawai`i disaster and hazard training plan and schedule to facilitate
the annual review and exercise of high risk hazard (Tsunami, Hurricane, and
Earthquake) emergency operations guides and response plans.
3. Develop and maintain a community education and outreach program to encourage and
foster resiliency through: Integration of community participation in the elements of
disaster management; more effective Communication.and Coordination with community
groups and organizations; Empowering communities to develop and implement
strategies at their level to improve resiliency. This outreach effort will refer to the
acronym "ICE"that highlights the tenets of Integration, Communication/Coordination,
and Empowerment.
4. Conduct an annual review and assessment of Civil Defense public notification and
warning systems to includebut not limited to:
a. The use of the mass,notification systems to provide timely digital platform public
information and outreach messaging with respect to the various types of hazards and
threats experienced.
b. The expanded use of the mass notification system for other Departments in the
County. .
c. The use of various social media and web based platforms to post and disseminate
emergency information.
5. Conduct an annualassessment of all digital or electronic systems, software, and
platforms used.to:
a. Establish and maintain a Common Operating Picture (COP) for all emergencies.
b. Monitor and maintain situational awareness withemergency operations and incident
management. .
CIVIL DEFENSE AGENCY
CIVIL DEFENSE
Program Objectives (continued)
c. Facilitate, submit,track, and process requests for assistance (RFA's) and or requests
for information(RFPs) during emergency operations and the activation of the
Emergency Operation Center(EOC).
d. Conduct and facilitate preliminary damage assessments during emergencies and
disasters.
e. Inventory and track all local (Hawai`i Island) disaster response resources.
6. Conduct and annual review of existing and new facilities being designated or
considered as emergency shelters in partnership with the Department of Education,
American Red Cross,Hawai`i County Department of Parks and Recreation, and with the
Hawaii Emergency Management Agency.
7. Continue to participate in the administration of the County of Hawai`i Radio System
Upgrade Project.
8. Continue to administer the Department of Homeland Security Grant Program for the
County of Hawai`i as administered by the Hawaii Emergency Management Agency and
the State Department of Defense. Utilize Homeland Security funds to enhance the
Emergency Operations Center(EOC), develop EOC continuity and contingency plans,
develop programs to integrate social media into our operations and develop supply
caches throughout the county in support of shelters and mass care initiative.
9. Conduct annual review and update of hazard maps to include but not limited to the
tsunami evacuation maps, and provide updates to appropriate departments and
agencies on an annual basis.
10. Identify and develop a siren installation, upgrade, repair, replacement, and
preventative maintenance program in accordance and coordination with Hawai`i
Emergency Management Agency Capital Improvements Program(CIP) Funding plan
and through private subdivision developers.
Program Highlights
• Continued engagement and partnership with the Hawaii Emergency Management
Agency and the Department of Accounting and General Services (DAGS) with the
State-wide siren renovation and upgrade project.
• Continued plan maintenance and revision of Standard Operating Guidelines (SOG)
for all hazards.
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CIVIL DEFENSE AGENCY
CIVIL DEFENSE
Program Measures
FY 2016-17 FY 2017-18 FY 2018-19
Actual Budget Estimate
Emergency Plans Updated 2 5 5
Emergency Preparedness and Training Events 18 15 15
, Exercises Conducted 8 1 1
Grants Acquired 2 1 1
Number of Staff Personnel Receiving Training 8 9 9
Program Expenditures
FY 2016-17 FY 2017-18 FY 2018-19
Actual Budget Request
Number of Personnel 9 10 10
Salaries and Wages 670,856.53 761,294 755,035
Operations 384,050.23 1,088,015 1,058,720
Equipment 197,475.56 , 475 475
Program Total 1,050,478.41 1,849,784 1,814,230
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CIVIL DEFENSE AGENCY
- �
CIVIL DEFENSE -��---�µ-____� .___..
Personnel Position Summary
FY 2016-17 FY 2017-18 FY 2018-19
Position Title Actual Authorized Request
Civil Defense Administrator 1 1 1
Account Clerk 1 1 1
Accountant I 1 1 . 1
CD Administrative Officer 2 2 2 _
CD Staff Officer 2 2 2
Public Information&Disaster Recovery Specialist 1 1 1
Radio Program Manager* - 1 1
Secretary 1 1 1
Total 9 10 10
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CORPORATION COUNSEL
CORPORATION COUNSEL
DEPARTMENT SUMMARY
Mission Statement
The mission of the Office of the Corporation Counsel is to support County government
by providing proactive and effective legal representation while maintaining the highest
standards of professionalism and always acting in furtherance of the public interest.
Department Goals
1. Provide legal advice and representation to our County clients in a manner that
promotes countywide goals and priorities.
2. Establish an environment that cultivates and encourages our office's core values of
teamwork, accountability, professionalism,progress and service.
3. Support the professional development of our employees and provide a healthy
working environment based on mutual respect.
4. To always strive for improvement, embracing new technology and other changes that
enable us to perform our duties more efficiently and effectively.
5. Provide various trainings for at least 500 County officers and employees, to be
proactive and keep our clients informed of relevant legal requirements and changes in
the law.
Funding Source and Position Count
General Fund $ 2,993,817 General Fund 31
Grant Revenue - Grant Revenue/Other
Total Budget: $ 2,993,817 Total Number of Positions 31
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CORPORATION COUNSEL
LITIGATION DIVISION
Program Description
The Office of the Corporation Counsel provides legal representation on behalf of the
County of Hawai`i, its officers, representatives and employees in resolving disputes such
as lawsuits, arbitration, mediation and claims, filed against the County of Hawai`i and its
officers, representatives and employees. The Office also represents the County of
Hawaii and its officers, representatives and employees in judicial and quasi-judicial
actions brought by the County of Hawai`i.
Program Objectives
1. Offer training opportunities to each litigator at least twice a year,to provide them
with tools to effectively represent the County and its employees.
2. Have at least monthly litigation meetings to review the status of cases, hear concerns
and provide training and guidance.
3. Responsibly monitor pending lawsuits by recommending settlement only when
quantifiable justifications exist.
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CORPORATION COUNSEL
LITIGATION DIVISION
Program Highlights
1. Our office settled four major lawsuits which included two wrongful death cases. The
potential liability for these lawsuits exceeded$11 million and the County successfully
resolved these matters for $65,500.
2. Our office also obtained dismissals in approximately eighteen lawsuits including two
lawsuits filed by Daniel Cunningham. The County also successfully argued that
Mr. Cunningham and William Gilroy should be declared vexatious litigants and their
court filings restricted in the future. Dismissals were also obtained in lawsuits filed
by Karasuda and Aiona, two County employees and Jwanisik and Ho`olulu, two cases
which were pending for several years. Dismissal was likewise obtained in Hall v.
County, a wrongful death action, which alleged the police failed to apprehend David
Seal who escaped from Hawai`i State Hospital and killed Rory Wick.
3. Our office successfully represented the County on appeal to the Intermediate Court of
Appeals ("ICA") in Kaloi v. County, an action brought by a County employee, as
well as CCI v. County, which was an administrative appeal which was heard by the
ICA as well as the Hawai`i Supreme Court.
4. Our office additionally obtained favorable results in two separate Merit Appeals
Board trials which involved claims brought by County employees.
5. 82 new claims against the County for damage or injury were investigated by our
office. 28 of these claims were denied. Payments on claims totaled $99,093.84,
which includes payments on new claims filed, as well as claims continuing from
previous fiscal years. The office also assisted in filing property damage claims on
behalf of the County and obtained a total of$21,212.94 for damages or repair to
County property where another party was at fault.
6. Our office collected over $233,000 in outstanding solid waste, water service fees and
property damages owed to the County.
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CORPORATION COUNSEL
COUNSELING & DRAFTING
Program Description
The Counseling and Drafting Division provides legal advice and assistance to all County
departments and County boards and commissions, including the County Council. The
Division also provides legal representation on behalf of the County in administrative
proceedings, including contested case hearings and agency appeals.
Program Objectives
1. Training Opportunities. Offer training opportunities to each counseling and drafting
attorney at least twice a year so that they continue to sharpen their legal skills and
stay abreast of important developments in the law.
2. Review of documents. The Division will review and approve legal documents
submitted by the various County departments and agencies promptly. This review
will include a thorough analysis of potential exposure and liability. To the extent
possible, 75% of legal documents shall be reviewed within seven business days.
3. Drafting documents and legislation. The Division will draft documents and
legislation at the request of its County clients in a prompt manner. To the extent
possible, 75% of requests shall be completed within 21 business days.
4. Legal Opinions. The Division will thoroughly research and draft legal opinions for
its County clients in a prompt manner. To the extent possible, 75% of requests shall
be completed within 21 business days.
5. Miscellaneous Requests for Legal Assistance, including Long-term Projects. The
Division will respond to departmental and agency requests for legal service that may
not involve a formal written response or extensive legal research. These
miscellaneous requests may also include long-term projects, which are time-and
resource-consuming. For requests not requiring a formal written response or
extensive research,to the extent possible, 50% of all requests shall be completed
within 21 business days. For long-term projects, to the extent possible, requests shall
be completed within the time frame allocated for the project.
6. Training for County Officers and Employees, and Board and Commission
Members. The department(both litigators and counseling and drafting attorneys)
will provide training for at least 500 County officers, employees, officials, and
members of boards and commissions, on relevant requirements and changes in law.
Each attorney will conduct at least two training sessions.
20
CORPORATION COUNSEL
COUNSELING & DRAFTING �
Program Objectives (continued)
7. Risk Management/Mitigation. The Division will continue to work with their
respective clients in risk management activities, in conjunction with the County's risk
manager.
Program Highlights
1. The Division provided legal advice and assisted in the County issuing $139,895,000
in General Obligation Bonds. This included $59,800,000 to repay Bond Anticipation
Notes, new money issue and four series of bond issuances for refunding of higher
costs bonds resulting in present value savings of$2,900,000 to the County.
2. The Division represented the County/Department of Water Supply in the successful
opposition to the Kaloko-Honokohau National Park Service petition to designate the
Keauhou Aquifer System as a groundwater management area. The petition, filed by
the National Park Service in September 2013 was denied by the Commission on
Water Resource Management(CWRM) in February 2017. CWRM agreed with the
County's position that designation of the aquifer system was not warranted.
3. The Division represented the Department of Water Supply in successfully bringing
on-line the Lalamilo Windfarm project through a power purchase agreement. The
privately owned and operated windfarm has the capacity to deliver up to 3.3
megawatts of electricity to supply power to eight deepwells with no export to the
grid, contributing to the State of Hawai'i's Clean Energy Initiative's goal of 100
percent renewable energy by 2045.
4. The Division assisted in the December 2016 Non-Judicial Foreclosure Sale ("Tax
Sale") and the June 14, 2017 Non-Judicial Foreclosure Sale ("Tax Sale")providing
all legal review, documentation drafting and filing and consultation at the sale
themselves. In the December sale $121,813.15 was collected for the County and
$354,286.85 was collected for other governmental and private lienholders. In the
June sale $318,022.79 was collected for the County and $854,819.84 was collected
for other governmental and Private lienholders
5. The Counseling and Drafting Division with the Litigation Division provided legal
advice and assistance in resolving the dispute concerning the service agreement and
construction of the compost facility with Hawai`i Earth Recycling, LLC to ensure
that the advance mulching would be continued,the compost facility will not be built
at Kiyosaki Quarry in Pana`ewa and the compost facility shall be built in accordance
21
CORPORATION COUNSEL
COUNSELING & DRAFTING
Program Highlights (continued)
and pursuant to the Procurement Code, while saving the County substantial sums of
monies.
6. The Division assisted and advised on the sale and escrow of 16 homes in the
Kamakoa Nui Subdivision and two shared equity transactions in older phases of
Kamakoa Nui Subdivision.
7. The Division assisted and advised the Department of Public Works on its efforts to
alleviate the back log in its Enforcement Program. For this program the Division
reviewed and assisted the processing of 75 Notice of Violations for the Building
Division.
8. The Division assisted and advised the Department of Parks and Recreation on a
multitude of issues including the Cleanup of Old Kona Airport; Stewardship
Program for PONC.
9. Assisted and advised on the performance of necessary expedited health and safety
County's response to the Akebono/Luquin's Pahoa fire aftermath.
10. Assisted the Department of Environmental Management in being reimbursed $1.35
million of an overpayment to Waste Management.
11. The Division (with also the litigators) offered 13 different classes in a wide range of
legal disciplines while training a total of 606 County employees and officers, and
organized the 9th Annual Statewide Municipal Law Conference.
22
CORPORATION COUNSEL
LITIGATION/COUNSELING & DRAFTING
Program Measures
FY 2016-17 FY 2017-18 FY 2018-19
Actual Budget Estimate
Requests for Legal Representation(Includes litigation,
administration hearings,arbitration and claims in which the 1,395 850 1,000
County is named as a party,collections and Boards and
Commissions representation.)
Requests for Legal Services(Includes all administrative
requests such as approval of documents,drafting legislation, 3,746 4,500 4,000
opinions,etc.)
Program Expenditures
FY 2016-17 FY 2017-18 FY 2018-19
Actual Budget Request
Number of Positions 31 31 31
Salaries and Wages 1,924,385.82 2,122,328 2,359,237
Operations 465,131.13 653,660 629,160
Equipment 2,764.83 790 100
Program Total 2,452,959.63 2,776,778 2,988,497
23
CORPORATION COUNSEL
LITIGATION/COUNSELING & DRAFTING
Personnel Position Summary
FY 2016-17 FY 2017-18 FY 2018-19
Position Title Authorized Authorized Request
Corporation Counsel 1 1 1
Assistant Corporation Counsel 1 1 1
Accountant I 1 1 1
Claims Investigator-Adjustor 1 1 1
Clerk III 1 1 1
Deputy Corporation Counsel 12 12 12 _
Deputy Corporation Counsel Section Chief 2 2 2
Legal Assistant II 2 2 2
Legal Clerk I 1 - -
Legal Clerk II - 1 -
Legal Clerk III - - 1
Legal Clerk IV 1 - -
Legal Technician I 4 5 5
Legal Technician II 1 1 1
Private Secretary 1 1 1
Sr. Clerk Stenographer 1 1 1
Supervising Legal Technician 1 1 1
Total 31 31 31
24
CORPORATION COUNSEL
BOARD OF ETHICS
Program Description
The Board of Ethics administers and enforces the County Code of Ethics. It receives
administrative support from the Office of the Corporation Counsel.
Program Objectives
1. Review all requests for opinions in a prompt manner.
Program Highlights
In FY 2016-17,the Board continued efforts to educate County personnel to conform to
the requirements of the County Code of Ethics. During the Fiscal Year 2016 to 2017,the
Board received six new petitions and 17 informal advisory opinion requests. In this time
period,the following occurred:
1. Four petitions were dismissed.
2. Two petitions that were carried over from FY2015-16 were dismissed.
3. Decisions were rendered on seventeen requested informal advisory opinions.
4. Five informal advisory opinions were approved with no violation to the Hawai`i
County Codes 2-83 (Fair Treatment) &2-84 (Conflict of Interest).
5. Two petitions were received in FY 2016-17, but will be reviewed in FY2017-18.
Program Measures
FY 2016-17 FY 2017-18 FY 2018-19
Actual Budget Estimate
Requests for Opinion 6 15 11
Informal Advisory Opinions 17 18 18
Investigations and Investigative Hearings 0 1 1
Formal Opinions and Hearings 0 1 1
Program Expenditures
FY 2016-17 FY 2017-18 FY 2018-19
Actual Budget Request
Operations 2,589.08 5,500 5,320
Program Total 2,589.08 5,500 5,320
25
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COUNTY COUNCIL +
COUNTY CLERK
COUNTY COUNCIL/CLERK
DEPARTMENT SUMMARY
Mission Statement
The Office of the County Clerk strives each day to make Hawai`i County a better place by
providing the highest quality resources, staff, and support to the Hawai`i County Council
so that it can create effective and thoughtful policy. We respond to requests for
information in a cordial, professional, and timely manner. We are a diverse collection of
individuals that form a strong team devoted to fulfilling our unique role in our community.
Department Goals
1. To ensure the Council complies with all legal notice requirements for its meetings.
2. To assist the public with providing effective, meaningful input to the legislative process.
3. To ensure the timely processing of all proposals received for consideration by the
Council.
4. To prepare minutes of all Council and Committee meetings.
5. To conduct research on historical documents in a timely manner,provide copies of
public records, and assist the public in filing claims and registering as lobbyists.
6. To continue to seek new and innovative ways to provide access to public documents,
meeting proceedings and results, and other official records to the public.
7. To continue adding historical records and data to the Council Records System
available on the Council-Clerk web page.
8. To provide prompt and efficient reprographic services for all County departments and
agencies.
9. Distribute incoming mail within two hours from receipt. This includes distribution and
pick up of mail and interdepartmental envelopes to various County offices located in
Hilo proper.
10. To provide prompt posting of all outgoing mail and to expedite delivery of
interdepartmental and postal mailing services to all County departments and agencies.
11. Assist departments in complying with U.S. Postal Service regulations.
12. Work in collaboration with the Department of Finance to prepare the annual Operating
and Capital Budgets, Council-Clerk program budget, and other related documents.
Funding Source and Position Count
General Fund $4,867,557 General Fund 86
Other Revenue - Grant Revenue/Other
Total Budget: $4,867,557 Total Number of Positions 86
26
COUNTY COUNCIL/CLERK
COUNCIL/CLERK
Department Goals (continued)
13. Provide nonpartisan review, drafting, and research assistance to the Council to ensure
that legislation is clearly articulated, comprehensive, and appropriately formatted.
14. Work in collaboration with the Office of the Corporation Counsel and all agencies of
the County by providing review and research assistance, upon request, to facilitate the
introduction of sound legislation by the administration.
15. Maintain the Hawaii County Code and Hawaii County Charter by applying
systematic practices to ensure accurate upkeep and maintenance in a timely manner.
16. Provide convenient and user-friendly public access to the laws of our County by
maintaining accurate and up-to-date versions of the Hawaii County Code and Hawaii
County Charter on the County website.
17. Foster the professional development of Legislative Assistants and facilitate the quality
of work product from district staff by providing relevant training on legislative
drafting, fiscal procedures and practices, and other related matters.
18. Enhance the ability of the County Council to actively participate in the actions of the
State Legislature by providing timely updates to the Council of legislative actions,
hearings, and opportunities to testify on matters that affect the County of Hawaii.
Program Description
County Council
The Hawaii County Charter vests the legislative powers of the County with the County
Council, which is comprised of nine members, each elected from one of the nine Council
districts. The Council's primary functions are legislative and public policy formulation.
Council and Committee Services Section
The Council and Committee Services Section perform four basic functions imposed by the
Hawaii State Constitution, Hawaii Revised Statutes, Hawaii County Charter, and
Hawaii County Code: (1)provide administrative and logistical support to the County
Council; (2)provide the public with timely and adequate notice of actions pending before
the Council; (3)prepare official minutes; and (4) archive and provide public access to over
100 years of important County records and documents.
27
COUNTY COUNCIL/CLERK
COUNCIL/CLERK
Program Description (continued)
Support Services Division
The Support Services Division is responsible for reproducing, scanning, and binding
documents for all County departments and agencies; metering of outgoing postal mail; and
sorting and distributing incoming postal mail/interdepartmental envelopes.
Administrative Services
Administrative Services performs personnel and accounting functions for the Council-
Clerk's Office as well as support during the annual budget cycle.
Legislative Research Branch
The Legislative Research Branch(LRB) assists the Clerk and Council with matters
involving the Operating and Capital Budgets; provides impartial research, consultation,
drafting assistance, and review of bills and resolutions; maintains the Hawai`i County
Code, Hawai`i County Charter, and the Council's Rules of Procedure and Organization;
and conducts training classes for Council district staff.
Program Objectives
Council and Committee Services Section
1. Fulfill legal notice requirements for all Council and Committee meetings, including
preparation of meeting agendas and posting and publication of meeting notices.
2. Prepare DVD copies of videotaped Council and Committee meetings as requested by
the public, departments, and elected officials.
3. Make available online each bill and resolution received for consideration by the
Council or its Committees, and ordinances once adopted.
4. Make Council and Committee meeting video archives available online within a
reasonable time after the meetings.
5. Provide final votes on Council and Committee agenda items within a reasonable
length of time after the meetings.
28
COUNTY COUNCIL/CLERK
COUNCIL/CLERK
Program Objectives (continued)
Support Services Division
1. Process all documents submitted by departments for reproduction within two business days,
unless the job requested is extremely large.
2. Process all pieces of outgoing postal and interdepartmental mail collected from
departments or received by departments no later than 2:30 p.m. on the same business
day.
Legislative Research Branch
1. Complete review and preparation of all amendments and subsequent drafts of the
Operating and Capital Budgets within established deadlines.
2. Complete review of non-complex bills, resolutions, and amendments initiated by a
Council Member for proper form within two weeks of receipt. Complex bills or
resolutions may require a longer review period.
3. Provide research assistance to the Clerk and Council, as requested and time permitting,
relating to substantive as well as procedural matters.
4. Provide support to the administration, as requested and time permitting, with drafting,
analysis, and research assistance.
5. Prepare semi-annual supplements to the County Code for distribution within eight weeks of
receipt of final adopted ordinances, pursuant to Hawai`i County Code, Section 2-153.
6. Update the Council-Clerk's website to include revisions to the Hawai`i County Code
in the interim between supplements, revisions to the Hawai`i County Charter pursuant
to amendments that pass in the General Election, and new or amended Council Rules
of Procedure and Organization.
7. Draft ballot questions during an election year for any proposed amendments to the
Hawai`i County Charter to be placed on the General Election ballot and update the
Charter to incorporate any amendments passed by the voters.
8. Monitor the State Legislative Session, compile an extensive list of bills that are of
significant interest to the County, and provide daily reports to the Council on all
activity for those bills throughout the legislative session.
9. Conduct training classes for Council district staff on legislative drafting and budget
procedures/amendments.
10. Prepare and distribute at least one informational brochure or other educational material
relating to the legislative process.
29
COUNTY COUNCIL/CLERK
COUNCIL/CLERK
Program Highlights
Below are program highlights for the Office of the County Clerk and the Hawai`i County
Council for fiscal year 2016-2017:
1. Council/Committee meetings were held in both Hilo and Kona with videoconferencing
made available in Hilo, Kona, Pahoa, Waimea,Nd'alehu, and North Kohala.
2. Council Services scanned 2,366 documents, copied 52 DVDs, and researched 177
requests from the public.
3. Printed 750 color copies of a fact-sheet booklet, Ant Management Clinic, to provide
information on the little fire ant.
4. LRB updated,printed, and distributed over 550 copies of the informational brochure
titled"Your County Government."
5. LRB completed the ten-year revision of the County Code and printed and distributed 115
copies.
6. LRB participated in the orientation training for new Council district staff and conducted
one training on legislative drafting and three one-on-one trainings on budget procedures
and amendments. LRB also created a Legislative Drafting Manual for each Council
district office.
Program Measures
FY 2016-17 FY 2017-18 FY 2018-19
Actual Budget Estimate
Council Meetings 25 25 25
Council Special Meetings 2 2 2
Committee Meetings 94 100 100
Committee Site Visits 0 3 3
Committee Special Meetings 1 3 3
Council Public Hearings 4 3 3
Committee Public Hearings 0 3 3
Number of Committee Reports 128 175 175
Number of Ordinances Enacted 85 150 150
Number of Resolutions Adopted 411 400 400
Number of Copies Duplicated 3,572,870 4,500,000 4,500,000
Number of Pieces Mailed 281,508 350,000 350,000
30
COUNTY COUNCIL/CLERK
COUNCIL/CLERK
Program Expenditures
FY 2016-17 FY 2017-18 FY 2018-19
Actual Budget Request
Number of Positions 58 58 58
Salaries and Wages 2,657,116.47 2,757,769 3,063,137
Operations 522,348.93 1,358,382 676,216
Equipment 8,023.09 43,000 13,000
Program Total 3,187,488.49 4,159,151 3,746,353
Personnel Position Summary
FY 2016-17 FY 2017-18 FY 2018-19
Position Title Authorized Authorized Request
Council Chair 1 1 1
County Clerk 1 1 1
Deputy County Clerk 1 1 1
Accountant I 1 1 1
Administrative Assistant to the County Clerk 1 1 1
Clerk III 3 3 2
Council Aide 10 10 10
Council Legislative Assistant 9 9 9
Council Member 8 8 8
Council Services Assistant I 2 2 2
Council Services Assistant II 3 3 3
Council Services Assistant III 0 0 1
Council Services Supervisor 2 2 0
Council Services Coordinator 0 0 1
Council Administrative Services Supervisor 0 0 1
Deputy Executive Assistant to the Council Chair 1 1 1
Executive Assistant to the Council Chair 1 1 1
Human Resources Technician II 1 1 1
Legal Specialist 1 1 1
Legislative Analyst III 1 1 1
Legislative Information&Reference Technician 1 1 1
Legislative Specialist 4 4 4
Special Assistant 1 1 1
Support Services Clerk I 3 3 3
Support Services Clerk II 1 1 1
Support Services Supervisor 1 1 1
Total 58 58 58
31
COUNTY COUNCIL/CLERK
ELECTIONS DIVISION
Program Description
The Elections Division is responsible for all election activities in the County, including
administering Federal, State and County elections, voter registration, and voter education;
conducting absentee voting; establishing new polling places; recruiting and training
election day officials; tabulating ballots; redefining district boundaries during
redistricting;proposing election legislation; verifying signatories on petitions and
nomination papers; and maintaining the voter register.
Program Objectives
1. Recruit and train staff for implementation of same-day voter registration at all
precincts in the County.
2. Provide voter education and voter registration presentations at all public and private
high schools in the County.
3. Contact the University of Hawai`i to implement early-voting sites on its campuses in
Hilo and Kona.
4. Implement and transition from the City and County of Honolulu mainframe system to
an internet-based system (Total Vote).
Program Highlights
Below are program highlights for the Elections Division for fiscal year 2016-2017.
1. Conducted the Primary and General Elections in 2016.
2. Processed 17,816 new and updated voter registration affidavits.
3. Mailed out 64,667 absentee ballots for the Primary and General Elections.
4. Processed 15,135 absentee walk-in voters for the Primary and General Elections.
5. The statewide Online Voter Registration (OLVR) system was implemented on
August 1, 2015. As of June 30, 2017, 1,993 new voters registered using the OLVR
system and 2,776 voters used the system to update their voter information.
32
COUNTY COUNCIL/CLERK
ELECTIONS DIVISION
Program Measures
FY 2016-17 FY 2017-18 FY 2018-19
Actual Budget Estimate
Registered Voters 103,905 21,900 104,400
Voter Registration Satellite Stations 23 22 23
Certificates of Registration Issued 147 200 200
Cancellations of Registration 287 280 300
Deceased Voters Deleted 954 1,200 1,250
Number of High School Students Registered 225 390 400
Program Expenditures
FY 2016-17 FY 2017-18 FY 2018-19
Actual Budget Request
Number of Positions 28 28 28
Salaries and Wages 431,869.05 492,256 508,804
Operations 430,025.30 539,255 602,100
Equipment 36,924.67 6,700 10,300
Program Total 898,819.02 1,038,211 1,121,204
Personnel Position Summary
FY 2016-17 FY 2017-18 FY 2018-19
Position Title Authorized Authorized Request
Election Clerk I 1 1 1
Election Clerk II 3 3 3
Election Warehouse Worker I Temporary 4 4 4
Election Warehouse Worker II 1 1 1
Elections Program Administrator 1 1 1
Elections Program Specialist I 1 1 1
Precinct Official I 1 1 1
Precinct Official II 3 3 3
Precinct Official III 2 2 2
Senior Election Clerk 1 1 1
Temporary Election Clerk 10 10 10
Total 28 28 28
33
COUNTY PHYSICIANS
COUNTY PHYSICIANS
DEPARTMENT SUMMARY
Mission Statement
To render medical opinions, advise on medical matters and conduct physical
examinations as requested by the Mayor's Office and other agencies of the County.
Department Goals
Assist the County in creating a safe and healthy environment for its employees by
providing professional medical service.
Program Description
1. Provides pre-employment, PUC and other authorized physical examinations.
2. Provides review of workers' compensation claims.
3. Reviews certain sick leave cases.
4. Assists in police investigations and coroner's cases.
5. Advises County on medical matters.
Program Objectives
Continue to serve the County diligently as in the past.
Program Expenditures
FY 2016-17 FY 2017-18 FY 2018-19
Actual Budget Estimate
Number.of Positions 4 4 4
Salaries and Wages 133,826 133,826 133,826
Program Total 133,826 133,826 133,826
Funding Source and Position Count
General Fund $133,826 General Fund 4
Grant Revenue - Grant Revenue
Total Budget: $133,826 Total Number of Positions 4
34
COUNTY PHYSICIANS
DEPARTMENT SUMMARY
Personnel Position Summary
FY 2016-17 FY 2017-18 FY 2018-19
Position Title Authorized Authorized Request
County Physician 1 1 1
Assistant County Physician 1/2T 1 1 1
Assistant County Physician 1/4T 2 2 2
Total 4 4 4
35
III
ELDERLY AcTMTIE$'
ELDERLY ACTIVITIES
DEPARTMENT SUMMARY
Mission Statement
To provide a wide array of services for the public with excellence, integrity and aloha.
Department Goals
Coordinated Services Unit
1. To promote self-sufficiency by providing services by which recipients may be helped
to achieve, restore, or maintain independent living and self-direction.
2. To prevent or reduce premature or inappropriate institutional care through the
provision of home-based care which would allow the recipient to remain in or return
home.
Retired & Senior Volunteer Program
1. To address critical community needs through significant volunteer services.
2. To provide a high quality volunteer experience and opportunities for persons 55 and
older.
3. To ensure that volunteers are provided the needed orientation, in-service instructions,
appropriate assignments, individual support and supervision, and recognition for their
volunteer services.
Nutrition—Congregate Nutrition Services
1. To provide meals to individuals 60 years of age and older in congregate settings.
Each meal will meet the recommended dietary allowance (RDA) as established by
the Food and Nutrition Board of the National Academy of Sciences.
Funding Source and Position Count
General Fund $2,142,758 General Fund 58
Grant Revenue $1,807,372 Grant.Revenue/Other 74
Other $ 355,000
Total Budget: $4,305,130 Total Number of Positions 132
36
ELDERLY ACTIVITIES
DEPARTMENT SUMMARY
Department Goals (continued)
Nutrition—Home Delivered Meal Service
1. To deliver meals to the homes of individuals 60 years of age and older who are
homebound due to illness or disability. Each meal will meet the recommended dietary
allowance (RDA) as established by the Food and Nutrition Board of the National
Academy of Sciences.
Senior Community Services Employment
1. To provide low-income seniors 55 or older with current work experience in their
vocational fields of interest to prepare them to compete successfully for jobs in the
workforce at large.
2. To place these seniors in public sector or 501(c)3 private non-profit agency work sites
that provide community services, preferably to the elderly(seniors serving seniors).
3. To assist these seniors in achieving a sense of fulfillment and independence that may
enhance their self-esteem through attaining productive employment that contributes
meaningfully to the communities they live in.
37
ELDERLY ACTIVITIES
COORDINATED SERVICES UNIT
Program Description
The Coordinated Services Program for the Elderly (CSE) provides comprehensive and
coordinated services for adults 60 years and older, with the exception of CSE's
Chore/Transportation contract, which serves individuals 18 years and older. CSE's
27 full-time staff is responsible for providing Information and Assistance, Outreach,
Chore, Transportation, and Other Support Services, such as ID Card Issuance, Advocacy,
Personal Care, Financial Management, etc. The Coordinated Services Program is also a
volunteer station for the Senior Companion, Sage Plus, and Sage Watch programs.
Program Objectives
The CSE staff will strive to promote maximum independence, optimum health, personal
dignity and self-enrichment by:
1. Provide Information and Assistance Services to 3,500 older adults.
2. Provide Outreach Services to 900 adults.
3. Provide Transportation Services to 1,000 older adults and accomplishing 34,000 trips
annually.
4. Provide Transportation Services to 60 individuals less than 60 years of age with
disabilities and accomplishing 900 trips annually.
5. Provide and complete 2,000 Referrals.
6. Provide individuals with disabilities/older adults with 5,000 hours of chore services
annually.
Program Highlights
• Staff provided 3,932 seniors with information and assistance services and 1,046
seniors with outreach services. There were 2,559 referrals such as food stamps,
Medicaid, SSI benefits, housing assistance, legal aid, energy assistance, etc.,
made in FY 2016-17.
• Staff provided transportation services to 61 individuals under 60 years with
disabilities and accomplished 1,533 trips in FY 2016-17.
• Staff provided transportation services to 1,155 seniors and accomplished 39,924
p P
trips in FY 2016-17.
• Staff issued the Hawai`i County Senior Identification Cards to 1,620 seniors 60
years and older in FY 2016-17.
38
ELDERLY ACTIVITIES
a a
COORDINATED SERVICES UNIT
Program Highlights (continued)
• Through authorized chore hours provided by Ohana Care and Evercare contracts and
non-contracted hours, staff assisted clients with in-home chore services and provided
a total of 8,815 hours in FY 2016-17.
• During the months of July through September, staff assisted the Food Basket with
their Summer Produce Program. Staff assisted seniors with applications, as well as
picking up and delivering to home bound clients.
• Staff assisted seniors in applying for the Low Income Home Energy Assistance
Program (LIHEAP).
• CSE had another successful year assisting AARP senior tax preparations.
• Both East and West CSE organized and implemented successful volunteer
recognition events.
39
ELDERLY ACTIVITIES
COORDINATED SERVICES UNIT
Program Measures
FY 2016-17 FY 2017-18 FY 2018-19
Actual Budget Estimate
*Information and Assistance
Number of Seniors Served 3,932 3,500 3,500
*Outreach
Number of Seniors Served 1,046 900 900
*Transportation .
Number of Seniors Served 1,157 1,000 1,000
Total Trips 39,924 34,000 34,000
Number of Persons w/Disabilities under
60 years of age served 61 60 60
Total trips 1,533 900 900
*Referrals 2,559 2,000 2,000
*Chore
Total Hours 8,815 5,000 5,000
*Contract Purchase of Service Objectives for Title III
Program Expenditures
FY 2016-17 FY 2017-18 FY 2018-19
Actual Budget Request
Number of Positions 28 28 28
Salaries and Wages 1,034,832.44 1,083,918 1,174,911
Operations 131,461.03 190,996 247,952_
Equipment 65,622.66 38,000 130,000
Program Total 1,231,916.13 1.312,914 1,552,863
Personnel Position Summary
FY 2016-17 FY 2017-18 FY 2018-19
Position Title Authorized Authorized Request
Account Clerk 1 1 1
Clerk III 1 1 1
Community Service Program Assistant I 8 8 8
Community Service Worker I 8 8 8
Community Service Worker III 6 6 6
Departmental Data Processing Coordinator I 1 1 1
Elderly Activities Operations Assistant Director 1 1 1
Program Director III(Older Adults) 2 2 2
Total 28 28 28
40
ELDERLY ACTIVITIES
RETIRED AND SENIOR VOLUNTEER PROGRAM
Program Description
The Retired and Senior Volunteer Program (RSVP)provides diverse and meaningful
volunteer opportunities for persons 55 years and older. Through volunteering RSVP
volunteers are able to remain active, contributing members of the community thereby
enhancing the overall quality of their lives. Their volunteer services also help private
non-profit and public agencies (volunteer stations)to deliver services to meet a wide
range of community needs.
Some examples of RSVP volunteer assignments include: tutoring elementary students;
helping in libraries; delivering meals on wheels; screening blood pressures; instructing
senior crafts and activities; assisting with senior transportation; doing friendly visiting;
entertaining in hospitals and care homes; helping at blood banks, food banks, non-profit
health agencies and museums; staffing public information booths; helping in hospitals;
beautifying public areas; and assisting with community events and special projects of
agencies.
Program Objectives
Provide a variety of opportunities for retired and senior persons aged 55 or older to
participate more fully in the life of their community through significant volunteer
services.
1. Plan and coordinate diverse and meaningful volunteer opportunities to 1,000 persons
55 years and older.
2. Assist significantly in meeting community needs by providing 100,000 hours of
volunteer service.
3. Facilitate volunteer services through 140 volunteer stations.
4. Provide 95 volunteers to assist in Food Basket Distribution.
5. Provide 20 volunteers to assist in Hawai`i County Nutrition Meals—On-Wheels
Program.
6. Provide 15 volunteers to assist in AARP's Tax Preparation Program.
7. Provide 60 volunteers to assist the Blood Bank of Hawai`i at community blood
drives.
8. Provide 50 volunteers to assist the Hawai`i State Department of Education with in-
school support.
9. Provide ten volunteers to assist Under His Wings' Homeless Services.
41
ELDERLY ACTIVITIES
RETIRED AND SENIOR VOLUNTEER PROGRAM
Program Highlights
• Three volunteer recognition events were held to honor all volunteers for their service.
900 volunteers were honored at these events.
• Provided accidental liability insurance to cover volunteers.
• Approved mileage claims for hundreds of volunteers.
• Worked in coordination with Hawai`i County Office of Aging and the Corporation
for National and Community Service.
• RSVP Program Director and the East Hawai`i Program assistant attended the 2017
National Senior Corps Conference in Phoenix, AZ in May of 2017.
• Worked with supportive Advisory Council.
• 88 volunteers served in the Christmas gift wrapping fund raiser sponsored by the
RSVP Advisory Council.
• Projects assisted by RSVP volunteers were: Hawai`i County Elderly Recreation
Services, Hilo Triathlon, Hawai`i Island Adult Day Care Fundraising Golf
Tournament, RSVP East (2) & West Hawai`i Drives, Walk Wise Hawaii & Seat Belt
Safety (2), Special Olympics "Cop on Top"project, Hawai`i Island United Way Mass
Mailing (3), Walk to End Alzheimer's, Mass Mailing for Ku'ikahi Mediation Center
(2), Muscular Dystrophy Association's "Lock Up" fund raiser, Primetime Wellness
Fair,University of Hawai`i Athletics PAC-West Conference Cross Country
Championship, Hilo Public Library Count week(2), Food Basket's Children's
Christmas gift packages, MLK Birthday Celebration, University of Hawai`i Intensive
English Program, American Cancer Society Mass Mailing (2), Kohala Village Hub
Spring Break Program, Big Island International Marathon, American Heart
Association's Heart Walk, Hawaii County Police Department Police Week, Kohala
Village Hub Special Event, American Cancer Society Goody Bag Project, outreach at
various care homes and institutions, Special Programs' Kupuna Hula, providing
office and phone coverage to various County Departments, events by Ke Ola Pono
No Na Kupuna.
42
ELDERLY ACTIVITIES
RETIRED AND SENIOR VOLUNTEER PROGRAM
Program Measures
FY 2016-17 FY 2017-18 FY 2018-19
Actual Budget Estimate
Number of Volunteers 1,206 1,000 1,000
Number of Volunteer Hours 101,847 100,000 100,000
Number of Volunteer Stations 190 150 150
No. of Sr.Farmers' Market Nutrition Program Vols. 153 100 ---
Number of Food Basket's Brown Bags Volunteers 89 40 ---
Number of Food Basket Volunteers --- --- 95
Number of Meals on Wheels Volunteers 18 10 20
Number of AARP Tax Prep Volunteers 14 10 15
Number of Blood Bank of Hawai`i Volunteers 64 30 60
Number of Department of Education Volunteers 57 50 50
Number of Under His Wings Homeless Services 13 10 10
Volunteers
Program Expenditures
FY 2016-17 FY 2017-18 FY 2018-19
Actual Budget Request
Number of Positions 5 5 5
Salaries and Wages 232,471.77 238,060 252,178
Operations 103,589.22 178,660 173,976
Equipment 692.66 800 1,100
Program Total 336,753.65 417,520 427,254
Personnel Position Summary
FY 2016-17 FY 2017-18 FY 2018-19
Position Title Authorized Authorized Request
Account Clerk 1 1 1
Community Service Program Assistant I 2 2 2
Program Director IV(Older Adults) 1 1 1
Van Driver 1 1 1
Total 5 5 5
43
ELDERLY ACTIVITIES
NUTRITION PROGRAM •
Program Description
Congregate Nutrition Services
The Older Americans Act authorized funding for local community programs to provide
nutrition services to the elderly. The congregate meals program was designed to provide
older individuals, aged 60 and older, with at least one low cost, nutritious meal, five days
a week in a congregate setting. The program includes nutrition and health education,
health assessments, recreational activities and other appropriate services for older
individuals.
Home Delivered Meal Service
The Older Americans Act authorized funding for local community programs to provide
nutrition services to the elderly. The home delivered meals program or"Meals on
Wheels" is an integral part of a community based health care system. Participants
receiving home delivered meals are aged 60 and older and homebound due to illness or
disability. The home delivered meals program provides at least one low cost, nutritious
meal, five or more days a week, delivered directly to the participants' home.
Program Objectives
Congregate Nutrition Services
To provide 60,000 nutritious meals, each containing a third of the U.S. RDA, to 900 older
individuals, aged 60 and older, at fifteen congregate nutrition sites throughout Hawai`i
County by June 30, 2018.
Home Delivered Meal Service (Meals on Wheels)
To deliver 60,000 nutritious meals, each containing a third of the U.S. RDA, to 300 frail,
homebound older individuals, aged 60 and older, throughout Hawai`i County by June 30,
2018.
44
ELDERLY ACTIVITIES
NUTRITION PROGRAM
Program Highlights
• The Nutrition Programs final numbers reflected the completion of its input of data for this
fiscal year, enabling our program to claim these Federal/ State reimbursements.
• Meals on Wheels,East Hawai`i vendor is the Dongyuan Food Service LLC and in West
Hawai`i Honokohau L&L Hawaii BBQ is the vendor.
• For the second year, Kohala Nutrition Program conducted the Intergeneration Kupuna
Keiki Program with the partnership of Elderly Activities Division/Elderly Recreation
Services and Queen Lili`uokalani Children's Center Kona Unit. Approximately thirty-
three keiki and eight kupuna learned about the different ethnic cultures in Hawai`i.
45
ELDERLY ACTIVITIES
NUTRITION PROGRAM
Program Measures
FY 2016-17 FY 2017-18 FY 2018-19
Actual Budget Estimate
Congregate Nutrition Services
Unduplicated Elderly Served 1,030 900 900
Total Meals Served 62,969 60,000 60,000
Home Delivered Meal Service
Unduplicated Elderly Served 478 300 300
Total Meals Served 70,775 60,000 60,000
Program Expenditures
FY 2016-17 FY 2017-18 FY 2018-19
Actual Budget Request
Number of Positions 27 27 27
Salaries and Wages 580,470.92 630,647 664,866
Operations 807,135.44 1,059,187 1,118,471
Equipment 39,677.92 1,500 114,500
Program Total 1,427,284.28 1,691,334 1,897,837
Personnel Position Summary
FY 2016-17 FY 2017-18 FY 2018-19
Position Title Authorized Authorized Request
Account Clerk 1 1 1
Clerk III 1 1 1
Community Service Program Assistant II 1 1 1
Community Service Worker III 1/2T 15 15 15
Home Delivered Meals Worker Hrly 6 6 6
Program Director IV(Older Adults) 1 1 1
Van Driver 1 1 1
Van Driver 1/2T 1 1 1
Total 27 27 27
46
ELDERLY ACTIVITIES
SENIOR COMMUNITY SERVICES EMPLOYMENT
Program Description
Title V of the Older Americans Act Amendments funds the Senior Community Service
Employment Program (SCSEP). The U.S. Department of Labor and Industrial Relations
(DLIR) channel the funding to our State's Workforce Development Division (WDD).
WDD subcontracts with Hawai`i County Office of Aging (HCOA)which farms out this
part-time training program to the Senior Training & Employment Program (STEP) (local
title for SCSEP), which is under the Parks & Recreation's Elderly Activities Division.
This program's ultimate goal is to foster individual economic self-sufficiency through
unsubsidized employment which means employment in jobs not subsidized by this
program-i.e., not paid for through federal funds designated for SCSEP. Its administration
includes planning, budgeting, and personnel management as well as job counseling,
development, referrals, and placements into unsubsidized jobs. Enrollees are placed at
community service agencies that provide work sites, supervision and training for the
enrollees in their fields of vocational interest. At their work sites around the island, the
enrollees gain current work experience and current work references that the enrollees are
to use to get hired into jobs outside of the program. The enrollees have the chief
responsibility of making and getting the most out of their community service placements
to increase their employability and prospects of successfully mainstreaming into regular
jobs in the workforce at large.
Since federal funds pay for enrollee wages and fringe benefits, only public sector
agencies and nonprofit organizations (501(c)3) qualify as host agencies. In addition to
training provided by host agencies, the enrollees attend County workshops and Hawai`i
Community College classes (i.e.,job readiness classes, computer classes and ground
maintenance classes). The program staff also provide supportive services, such as
counseling, safety supplies as applicable, and referrals to other agencies to assist the
enrollees.
With all of this support,the enrollees understand that STEP is basically a preparation-to-
return-to work program and that their ultimate goal is to become independent from STEP
and to be financially on their own which benefits everyone.
47
ELDERLY ACTIVITIES
SENIOR COMMUNITY SERVICES EMPLOYMENT
Program Objectives
1. Place five enrollees into unsubsidized jobs by fiscal year's end.
2. Provide services to a cumulative total of.38 enrollees by fiscal year's end.
3. Visit each enrollee at his/her work site twice a year. Conduct 50 work site visits by
fiscal year's end.
Program Highlights
1. Placed 65% of the participants in County Departments, such as:Public Works and
Finance, and the P& R Department which include:P &R Administration, P &R
Maintenance of parks, gyms and other facilities such as: Kawananakoa Gym,
Carvalho Gym and Park, Mohouli Park, Lili`uokalani Park, Mo'oheau Band Stand,
Waidkea Recreation Center, P &R Municipal Golf Course and its Nursery, Pana'ewa
Rainforest Zoo and Botanical Gardens, Elderly Recreation Services and Coordinated
Services for the Elderly at Kea'au, Department of Finance Vehicle Registration&
Licensing Division, Planning Department, and Health and Safety Division.
Placed the rest of the participants in other community service agencies, such as State
libraries in Hilo and Kea'au, Waiakeawaena Elementary School Cafeteria, Komohana
Agricultural Complex, Workforce Development Division and 501(c)3 private,
nonprofit agencies, such as: Hawai`i County Economic Opportunity Council, Hawai`i
Island Food Bank, Akamai University and Mokupapapa Discovery Center.
2. Promotional coverage of the program included:
• Island-wide Nutrition Meeting Met with all Nutrition site managers and club
presidents and discusses program eligibility and benefits, Q&A and distributed
brochures and applicants to all attendees.
• Big Island Workplace Connection (BIWC) Meeting Six Monthly meetings
were held at the Workforce Development Division office with the BIWC partners
to discuss program achievements and upcoming events.
• Kupuna News Submitted for publication in division four times a year.
• Job Fairs Two job fairs including the 3rd Annual Big Island Workforce
Connection Job Fair and the Hawai'i Community College Career and Job Fair.
Distributed brochures and applications, discussed qualifications and benefits with
attendees.
48
ELDERLY ACTIVITIES
SENIOR COMMUNITY SERVICES EMPLOYMENT
Program Measures
FY 2016-17 FY 2017-18 FY 2018-19
Actual Budget Estimate
Federal Funded Positions 43 39 39
Number of Applicants Served 64 50 70
Number of Applicants Enrolled During the Year 33 10 38
Number of Enrollees Successfully Placed in Jobs 7 5 5
Site visits 58 40 50
Promotional Coverage of Program 13 8 10
Program Expenditures
FY 2016-17 FY 2017-18 FY 2018-19
Actual Budget Request
Number of Positions 73 72 72
•
Salaries and Wages 277,741.60 443,285 402,138
Operations 14,780.00 12,782 24,588
Equipment 992.31 1,000 450
Program Total 293,513.91 457,067 427,176
Personnel Position Summary
FY 2016-17 FY 2017-18 FY 2018-19
Position Title Authorized Authorized Request
Account Clerk 1 1 1
Program Director II(Older Adults) 1 - -
Program Director IV(Older Adults) 1 1 1
Senior Community Services Aid Hrly 70 70 70
Total 73 72 72
49
ENVIRONMENTAL
MANAGEMENT
ENVIRONMENTAL MANAGEMENT
DEPARTMENT SUMMARY
Mission Statement
Maintain a clean, healthy and safe island environment by managing the island's wastewater
and solid waste in a comprehensive, responsive, environmentally-safe, efficient, cost-
effective manner, and to provide excellent customer service through innovative and
sustainable programs that promote managing waste as a resource and lead our island society
toward the goal of zero waste.
Department Goals
1. To improve infrastructure, operations and procedures at the 22 transfer stations and to
increase recycling rates, facility efficiency and reduce costs.
2. To educate the public regarding the department's facilities and approach to management
of Solid Waste via public outreach methods.
3. To continue to educate the public on current recycling programs and the importance of
reduce, reuse, and recycle. Make recycling easy, which helps with landfill diversion on
the path to zero waste.
4. Continue to encourage and support the diversion of solid waste from existing landfills
and maximize the reuse, reclamation or re-purposing of our solid waste stream.
5. To repair, replace or rehabilitate existing sewer infrastructure.
6. To continue the Wastewater Division's Asset Management Program to ensure efficient
and effective operations
7. To provide reuse water to the community to put treated waste water effluent to beneficial
use.
8. Maintain a continuous improvement environment within the department so as to
encourage increased productivity and efficiency.
9. Investigate and implement, where economically feasible, alternative waste water
treatment technologies.
Funding Source and Position Count
General Fund $1,188,978 General Fund 25
Grant Revenue - Grant Revenue/Other -
Total Budget: $1,188,978 Total Number of Positions 25
50
ENVIRONMENTAL MANAGEMENT
ADMINISTRATION
Program Description
The Environmental Management Director serves as technical advisor to the Mayor,
Managing Director, Environmental Management Commission, and County Council on
matters pertaining to wastewater treatment and disposal, solid waste processing and
disposal, resource recovery,the recycling and disposal of all vehicles, and the removal of
the derelict and abandoned vehicles.
The Environmental Management Administration Office provides personnel management,
accounting and billing support services as well as providing general supervision and
control of the administration and operation of the Wastewater and Solid Waste Divisions
and the Business Services Section.
The Environmental Management Administration Office also provides personnel, clerical,
technical and financial support for the Environmental Management Commission.
Program Objectives
1. Establish sewer fee rates at a level to cover expenses of operations, maintenance,
repairs and replacements.
2. Maintain vehicle disposal fee system to assure financial self-sufficiency for Vehicle
Disposal program.
3. Improve the status of Wastewater accounts receivable. Reduce the average number
of days in receivables by 5% annually. Reduce the percentage of balances over 90
days past due by 5% annually.
4. Improve the status of Solid Waste accounts receivable. Reduce the average number
of days in receivables by 5% annually. Reduce the percentage of balances over 90
days past due by 5% annually.
Program Highlights
• Construction completed for the Repairs to the Hilo Wastewater Treatment Plant
Outfall.
• Construction continued on the Kealakehe Sludge Removal and Aeration Upgrade
Project.
• Contract awarded for the Kealakehe Scrap Metal Yard Remediation project.
51
ENVIRONMENTAL MANAGEMENT
ADMINISTRATION
Program Measures
FY 2016-17 FY 2017-18 FY 2018-19
Actual Budget Estimate
Tipping fees as%of Solid Waste Fund expenditures 32% 27% 32%
Vehicle Disposal Fund Fee paying for%of program 100% 100% 100%
Days in Accounts Receivable in Wastewater Division 79 77 71
Days in Accounts Receivable in Solid Waste Division 53 54 48
%of Accounts Receivable over 90 days,Wastewater 47% 50% 42%
%of Accounts Receivable over 90 days, Solid Waste 29% 25% 24%
Program Expenditures
FY 2016-17 FY 2017-18 FY 2018-19
Actual Budget Request
Number of Positions 27 26 25
Salaries and Wages 1,025,857.54 1,059,720 1,148,928
Operations 23,089.77 40,530 38,630
Equipment 33,787.16 1,520 1,420
Program Total 1,082,737.47 1,101,770 1,188,978
Personnel Position Summary
FY 2016-17 FY 2017-18 FY 2018-19
Position Title Authorized Authorized Request
Director of Environmental Mgmt 1 1 1
Deputy Director of Environmental Mgmt 1 1 1
Account Clerk 4 4 4
Accountant I 3 3 3
Accountant IV 1 1 1
Business Manager 1 1 1
Civil Engineer IV 2 1 0
Clerk III 2 2 2
Contracts Clerk 1 1 1
Credit&Collections Clerk 1 1 1
Human Resources Program Specialist 1 1 1
Human Resources Technician I 1 1 1
Private Secretary 1 1 1
Senior Account Clerk 3 3 3
Student Helper I 3 3 3
Student Helper II 1 1 1
Total 27 26 25
52
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FINANCES
FINANCE
DEPARTMENT SUMMARY
Mission Statement
The Department of Finance provides efficient and effective financial services fairly,
accurately and courteously. We serve our customers with pride and respect and enable
other departments to carry out their mission.
Department Goals
1. To facilitate an integrated county-wide financial needs plan.
2. To continue development and maintenance of fiscal policies and procedures for the
County of Hawai`i.
3. To encourage networking to facilitate intra and inter-governmental working
relationships.
4. To continue an ongoing customer service and public relations program that facilitates
interaction with the public and other departments.
5. To continue an ongoing training program to improve employee skills, including
technical training and mentoring for all personnel.
6. To continue a cross-training plan for employees for all core areas.
7. To develop and maintain written operational procedures that address the various
functions of the Finance Department to promote proper and consistent service.
Funding Source and Position Count
General Fund $ 11,031,580 General Fund 127
Grant Revenue $ 1,170,605 Grant Revenue/Other 20
Other $ 1,070,000
Total Budget: $ 13,272,185 Total Number of Positions 147
53
FINANCE
ADMINISTRATION/BUDGET
Program Description
Administration
The Office of the Director plans, directs, controls and coordinates activities of the
Finance Department. The department head and staff advise the Mayor of the development
and execution of administrative policies and assist the Mayor in the preparation and
execution of the operating and capital budgets. In addition, the Finance administration
section provides certain auxiliary services to departments and agencies.
The Budget Division plans, directs and coordinates the formulation, preparation,
execution,review and analysis of the County's operating budget and operating program.
Budget also monitors budget appropriations and actual expenditures to ensure compliance
with the law and also advises County officials on budgetary and long-range planning
matters.
Program Objectives
Administration
1. Conduct training sessions, large and small group settings as needed, for county
financial personnel. Desired outcome is to provide a training media for financial
support staff.
2. Maintain interaction and education for the public by participating in community
meetings and by conducting workshops on the various finance areas, including
budget,purchasing and real property tax related areas.
3. Conduct informational sessions or distribute instructive materials to division
managers, supervisors and/or staff at least four times per year, covering new or
changing regulations,rules and procedures that affect employee relations or benefits.
4. Refer procurement protests to Corporation Counsel within three working days of
receipt.
Budget
1. Prepare transmittal letters, resolutions, and/or bills for the appropriate approvals and
signatures for all fully-completed requests for council action received three days prior
to the County Council's submittal deadlines.
2. Provide guidance and assistance to departments/agencies to ensure the fiscal
responsibility and accountability in developing the operating budget.
3. Receive and process County of Hawai`i nonprofit grant applications.
54
FINANCE
ADMINISTRATION/BUDGET
Program Highlights
Administration
1. The Waimea Vehicle Registration and Licensing (VRL) office moved out of the
Waimea Police.Station to their new and larger location at the Waimea Center,
65-1158 Mamalahoa Highway. The new office officially opened on November 19,
2015. Two additional employees were added to the original staff and this new
location is now able to service vehicle registration, driver's license and state
identification cards.
2. Property Management completed the acquisition of Pohoiki Bay in Puna on
November 17, 2015, encompassing 26.762 acres near Pohoiki Park, and Kahua Olohu
in Ka`u on June 30, 2016, encompassing 13 acres of former Makahiki lands. Funding
for these purchases came from the Public Access, Open Space and Natural Resources
Preservation (PONC) fund and ensures that these lands remain preserved in open
space and protected in perpetuity for the people of Hawai`i.
3. In February 2016, the Treasury Division issued $235,765,000 in general obligation
bonds. The net interest cost on these bonds was 2.31%. The proceeds of the bonds
were used for new projects as well as to pay off outstanding bond anticipation notes
and refund existing debt to save on interest cost. Moody's and Standard & Poor's
reaffirmed the County's bond ratings of Aa2 and AA-respectively.
Budget
1. The Budget Office continues to provide guidance and assistance on budget/finance
issues and items requiring legislative action. In FY 2016-17 the Office prepared 77
resolutions, 51 bills, one donation letter, and 102 transmittal letters on behalf of
departments/agencies for County Council action.
55
FINANCE
ADMINISTRATION/BUDGET
Program Measures
FY 2016-17 FY 2017-18 FY 2018-19
Actual Budget Estimate
Nonprofit Grant Recipients' Payment Processing 147 150 200
Request for Council Action Forms Processed 138 165 165
Training Sessions Held for County Fiscal Personnel 2 3 3
Program Expenditures
FY 2016-17 FY 2017-18 FY 2018-19
Actual Budget Request
Number of Positions 9 9 9
Salaries and Wages 631,923.08 648,694 721,388
Operations 12,969.59 19,170 19,170
Equipment - 500 500
Program Total 644,892.67 668,364 741,058
Personnel Position Summary
FY 2016-17 FY 2017-18 FY 2018-19
Position Title Authorized Authorized Request
Director of Finance 1 1 1
Deputy Director of Finance 1 1 1
Budget Administrator 1 1 1
Budget Specialist 1 1 1
Clerk III 1 1 1
Human Resources Specialist II 1 1 1
Human Resources Technician I 1 1 1
Private Secretary 1 1 1
Program Manager 1 1 1
Total 9 9 9
56
FINANCE
ACCOUNTS
Program Description
The Accounts Division maintains general accounting and fixed asset depreciation records
of the County; provides useful, accurate and timely financial reports to the public and
agencies; prepares payrolls and pension rolls; pays all obligations of the County; supports
the Pension Board.
Program Objectives
g J
1. Close FY 2017-18 books and issue final June 30 Budget Status Report by October 15,
2018, and determine the General Fund's fund balance by September 30, 2018.
2. Obtain Certificate of Achievement for Excellence in Financial Reporting from the
Government Finance Officers Association(GFOA) for the County's June 30, 2018
Comprehensive Annual Financial Report.
3. Close the books and have the monthly budget status reports available in FRESH
within ten working days after the end of the month or close of the previous month,
whichever is later, except for June, July, August, September and October.
4. Support the FRESH(Financial and Resource Enterprise Software for Hawaii County)
system accounts payable, general ledger and payroll modules. This includes
maintaining and keeping abreast of changes to the current modules that Accounts is
responsible for, as well as, helping users and providing training when necessary.
5. Ensure that all claim payments made are proper and legal by pre-auditing 100% of
payment requests for accuracy and propriety, returning items that are not accurate or
proper to departments for correction.
6. Provide certificate of the availability of funds on County contracts within three
working days of the contract's submission to Accounts Division.
7. Pay vendors promptly by issuing all warrants for claims within seven working days of
the receipt of the invoice by Accounts Division.
8. Ensure that all employees receive the correct amount of pay and related benefits by
pre-auditing 100% of payroll claims for accuracy and compliance with legal and
contractual requirements, and filing all required payroll tax forms and returns on time.
57
FINANCE
ACCOUNTS
Program Highlights
1. The County received a Certificate of Achievement for Excellence in Financial
Reporting from the Government Finance Officers Association for its June 30, 2016
Comprehensive Annual Financial Report.
2. The Accounts Division staff was actively involved in the continued support of our
financial software, FRESH.
3. The Accounts Division staff continues to be an ongoing resource to all County
departments for financial related matters.
Program Measures
FY 2016-17 FY 2017-18 FY 2018-19
Actual Budget Estimate
Claims Checks&Electronic Funds Transfers Issued 41,415 42,000 42,000
Payroll Checks Issued 4,954 5,000 5,000
Direct Deposit Stubs Issued 57,701 58,000 58,000
Funds Maintained 42 43 43
Contracts,Amendments&Change Orders Certified 1,062 1,500 1,300
Pensioners 23 23 20
Regular&Part-Time Employees 2,559 2,650 2,600
Program Expenditures
FY 2016-17 FY 2017-18 FY 2018-19
Actual Budget Request
Number of Positions 13 12 12
_Salaries and Wages 567,739.60 625,418 700,911
Operations 158,373.96 170,860 168,560
Equipment 39.95 100 100
Program Total 726,153.51 796,378 869,571
58
FINANCE
ACCOUNTS
Personnel Position Summary
FY 2016-17 FY 2017-18 FY 2018-19
Position Title Authorized Authorized Request
Account Clerk 1 1 1
Accountant II 1 1 1
Accountant V 1 1 1
Accounts Payable Supervisor 1 1 1
Clerk III 1 - -
Controller 1 1 1
Financial Systems Analyst 1 1 1
Payroll Processing Supervisor 1 - -
Payroll Specialist II - 1 1
Pre-Audit Clerk I 3 3 3
Program Manager 1 1 1
Senior Account Clerk 1 1 1
Total 13 12 12
59
FINANCE
PURCHASING
Program Description
The Purchasing Division assists all County agencies and programs in the purchasing of
required goods and services in accordance with Hawai'i Revised Statute 103D, Finance
Director Rules and Hawai'i County Purchasing Procedures. It is the mission of the
Purchasing Division to procure quality goods and services that meet the user's needs, at a
reasonable cost, in a fair and impartial manner, and with the maximum feasible amount of
competition. Construction projects are procured through the Public Works Department.
Program Objectives
1. Use technology effectively by processing 95% of all IFBs, RFPs and RFQs using
Public Purchase, the division's chosen e-procurement system.
2. Use technology effectively by processing 75% of all documents electronically to
the departments, agencies and public by using Public Purchase, Eden, Laser fiche
or email.
3. Provide outstanding customer service to departments and agencies by completing
draft specifications for formal advertised bidding (IFBs or RFPs) 90% of the time
within 60 days of receipt of the request.
4. Provide outstanding customer service to departments and agencies for purchases
less than the formal bidding limits, by completing the request for quotation
process 95% of the time within ten working days of receipt.
5. Provide outstanding customer service by processing 95% of routine documents
(invoice payment approvals, contracts, change orders and supplemental
agreements)within two working days of receipt, including electronic approvals.
6. Encourage staff professional development by requiring staff to attend a minimum
of one professional development training class yearly,two classes required for
supervisory staff.
60
FINANCE
PURCHASING
Program Highlights
• On an annual basis,the division awards approximately thirty (30)price term
agreements for use by County departments. The use of price term agreements are
strongly encouraged by the division as a way to reduce costs through economies
of scale, and staff time by eliminating repetitive bidding practices. New price
term agreements for the fiscal year include bottled water, computer equipment
and emergency medical supplies. Copies of current price term agreements are
listed in the division's intranet page.
• The division was awarded the 2017 Procurement Professional Excellence Team
Award for excellence to recognize its contributions to state procurement and for
the effectiveness of the county's acquisition system.
• In FY 2016-17, the division achieved an approximate savings of$2,456,365, not
including annual price term agreements, for agencies and departments through the
use of competitive sealed bidding. Savings were calculated by subtracting the
second lowest bidder's price from lowest bidder's price.
61
FINANCE
PURCHASING
Program Measures
FY 2016-17 FY 2017-18 FY 2018-19
Actual Budget Estimate
Purchase Orders Issued 2,138 2,400 2,400
Invoice Payment Approvals 8,748 11,000 11,000
Requisitions Received 1,896 2,300 2,300
Contracts Completed 228 275 275
Advertised Formal Bids and Requests for Proposals 134 135 135
Informal Written Requests for Quotations 739 850 850
Contract,Change Order&Supplemental Agreement 1,036 1,100 1,100
Review for Compliance
Sole Source Approvals(Exceeding$25,000) 4 10 10
Professional Services exceeding$5,000 48 45 45
Program Expenditures
FY 2016-17 FY 2017-18 FY 2018-19
Actual Budget Request
Number of Positions 7 6 6
Salaries and Wages 299,625.36 300,164 293,708
Operations* 80,218.62 90,928 86,335
Equipment 39.95 50 250
Program Total 379,870.01 391,142 380,293
* Office Supply Storeroom discontinued FY16-17 onward.
Personnel Position Summary
FY 2016-17 FY 2017-18 FY 2018-19
Position Title Authorized Authorized Request
Buyer I 1 1 1
Buyer III 1 1 1
Contracts Clerk 1 1 1
Procurement& Specifications Specialist 1 1 1
Purchasing Agent 1 1 1
Storekeeper 1 - -
Student Helper I 1 1 1
Total 7 6 6
62
FINANCE
TREASURY
Program ]Description
The Treasury Division collects, manages, and invests the County's cash. Treasury
arranges financing (municipal bonds) for capital improvement projects and improvement
districts. This office assists in the improvement district(ID) and Community Facilities
District(CFD) formation process and administers the ID/CFD after the loan/bonds are
issued. Major accounting functions performed include the receipting of all revenues,
reconciliation of bank accounts, and accounting of tax exempt capital improvement
expenditures.
Program Objectives
1. Invest 99 per cent of all funds in interest-bearing accounts or certificates.
2. Maintain sufficient liquidity to meet cash requirements.
3. Maximize interest income by attaining budgeted projection while ensuring the safety
of County funds.
4. Reconcile monthly statements within 30 days of receipt.
Program Highlights
We issued our fourth series of bond anticipation notes and continue working with four
institutional buyers in order to lessen our dependence on a single purchaser. Note
financing saves the county substantial interest costs in contrast to immediately issuing
long term bonds. It also increases our compliance with IRS regulations by ensuring we
meet the spenddown requirements for tax exempt monies.
Treasury continues to assist the Department of Environmental Management in the
establishment of the county's first sewer improvement district. Treasury also is working
with the Department of Water Supply on two proposed water improvement district
projects.
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FINANCE
TREASURY
Program Measures
FY 2016-17 FY 2017-18 FY 2018-19
Actual Budget Estimate
Improvement District 2 2 3
d
General Obligation Bons 21 14 17,
Petty Cash Vouchers Paid 401 700 700
Treasury Receipts Handled 13,378 14,000 14,000
State Revolving Fund(SRF)Loans 7 5 7
Per Cent of Cash Invested 100.00% 99.99% 99.99%
Rate of Return on Amount Invested .40% .54% 1.05%
Program Expenditures
FY 2016-17 FY 2017-18 ' FY 2018-19
Actual Budget Request
Number of Positions 6 6 6
Salaries and Wages 365,705.75 329,468 342,963
Operations 10,769.35 18,031 17,427 •
Equipment - 100 _ 100
Program Total 376,475.10 347,599 360,490
Personnel Position Summary
FY 2016-17 FY 2017-18 FY 2018-19
Position Title Authorized Authorized Request
Account Clerk 1 1 1
Accountant I 1 1 1
Accountant III 1 1 1
Pre-Audit Clerk I 1 1 1
Senior Account Clerk 1 1 1
Treasurer 1 1 1
Total 6 6 6
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FINANCE
REAL PROPERTY TAX
Program Description
The role of the Real Property Tax Division is to assess all real property in a uniform and
equitable basis for purposes of real property taxation. All real property is assessed based
on fair market value. The division is also responsible for collecting all taxes, processing
exemptions,programs, dedications and coordinating the appeals as imposed by Chapter
19, Hawai`i County Code, as amended.
Program Objectives
1. Maintain sales assessment mean ratio +1- 10% from the 100% assessment.
2. Maintain a co-efficient of dispersion at+1- 15% of the mean ratio.
3. Conduct field inspections of 95% for all new construction.
4. Maintain an active educational and informational program on real property taxation.
5. Initiate proceedings for two real property tax foreclosure sales to reduce the number
of delinquent accounts and dollar amount of delinquent taxes owed to the County.
Program Highlights
1. The number of appeals at FY 2017-18 certification remained low at 170 as compared
with 399 in the FY2016-17 season. All the Board of Review positions were filled for
the current appeal season.
2. There were a number of training opportunities offered to the staff throughout the year,
including continuing education credits for those that are certified or licensed
appraisers. We hosted the IAAO 101 Course, `Fundamentals of Real Property
Appraisal' in Kona. We also hosted the IAAO 332 Course, `Modeling Concepts' in
Hilo. As the appraisers move up the career path they are being exposed to advanced
training in land valuation, market modeling and other specialized courses.
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FINANCE
REAL PROPERTY TAX
Program Measures
FY 2016-2017 FY 2017-2018 FY 2018-2019
Actual Budget Estimate
Parcel Count(taxable) 140,858 141,000 141,100
Parcel Count(non-taxable) 6,448 6,700 6,500
Number of Tax Bills(1St and rd half) 220,540 260,000 215,000
Number of Agency Records(1st and 2nd half) 61,121 66,000 62,000
Assessment Appeals 399 1,000 500
Number of Condominium Units 14,488 12,500 15,000
Current Year Balance at 6/30(millions) 5.5 8.0 6.0
Prior Year Balance at 6/30(millions) 10.8 11.0 11.0
Delinquent Taxes at 6/30(millions) 16.3 19.0 17.0
Appraisal Section-East Hawaii
Land Inspections 682 350 450
Building Inspections 1,405 2,100 2,100
Agricultural Inspections 257 2,000 1,000
Appeal Inspections 76 400 200
Appraisal Section-West Hawaii
Land Inspections 193 300 500
Building Inspections 882 1,800 1,800
Agricultural Inspections 160 1,000 500
Appeal Inspections 119 600 300
Clerical Section-East Hawaii
Exemptions Processed 4,262 3,000 3,500
_Telephone Inquiries 9,255 11,000 10,000
Over-the-Counter Inquiries 5,409 7,500 6,000
Address Changes 19,276 12,000 12,000
Amended Assessment Notices Prepared 1,473 2,000 1,500
Clerical Section-West Hawaii
Exemptions Processed 6,566 3,000 3,000
Telephone Inquiries 4,763 6,750 5,000
Over-the-Counter Inquiries 5,316 6,000 5,500
Address Changes 12,501 5,000 6,000
Amended Assessment Notices Prepared 1,187 1,200 1,200
Collections Section-East Hawaii
Current Year Collection(Targeted Revenue) 240,000,000 255,000,000 292,000,000
Prior Year Collection(Targeted Revenue) 7,000,000 7,000,000 7,000,000
Delinquent Accounts Closed 328 1,000 400
Foreclosure Action: 2 2 2
Properties Sold 121 180 175
Revenues Collected 439,836 300,000 350,000
Mapping Section
II Total Documents Processed 12,932 14,000 16,000
Ownership Changes 9,443 12,000 13,000
Revised Parcel Maps 557 800 700
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FINANCE
REAL PROPERTY TAX
Program Expenditures
' FY 2016-17 FY 2017-18 FY 2018-19
Actual Budget Request
Number of Positions 47 48 48
Salaries and Wages 2,023,444.15 2,354,334 2,394,126
Operations 1,017,760.71 1,295,015 1,783,715
Equipment 31,176.14 13,740 13,740
Program Total 3,072,381.00 3,663,089 4,191,581 ,
Personnel Position Summary
FY 2016-17 FY 2017-18 FY 2018-19
Position Title Authorized Authorized Request
Abstractor I 4 4 4
Abstractor II 1 1 1
Accountant II 1 1 1
Assistant County RP Tax Administrator 1 1 1
Cashier II 2 2 2
County Real Property Tax Administrator 1 1 1
Geographic Information System Analyst II 1 1 1
Real Property Appeals Board Clerk 1 1 1
Real Property Appraiser IV 12 12 12
Real Property Appraiser V 2 2 2
Real Property Appraiser VI 1 1 1
Real Property Tax Clerk 12 12 12
Real Property Valuation Analyst III 2 3 3
Senior Account Clerk 1 1 1
Supervising Real Property Tax Clerk I 1 1 1
Supervising Real Property Tax Clerk II 1 1 1
Tax Collection Assistant 3 3 3
Total 47 48 48
67
FINANCE
RISK MANAGEMENT
Program Description
The Risk Management Division is responsible for developing and implementing a
program to manage risk in order to protect County assets, minimize the interruption of
vital services, provide a safe environment for the public and County employees, and
reduce the cost of accidents and other financial losses.
Program Objectives
1. Continue to develop the Risk Management Division so as to be able to respond to
inquiries and requests for assistance within a reasonable time.
2. Annually meet and collaborate with departments to discuss current risk issues, assess
the policies and procedures in place and make necessary modifications to reduce risk
and improve regulation compliance.
3. Annually review the County's self-insurance program and research insurance industry
products to determine the most advantageous program to reduce potential financial loss
and provide adequate protection.
4. Meet every four months with Risk Management Committee to discuss activity and
current risk issues.
5. Meet monthly with Safety Division Administrator to discuss areas of safety concern
and schedule safety and training programs to minimize the impact of such concerns.
Program Highlights
• Insurance procurement for the FY 2016-17 season resulted in discount of premium
expense for renewal of Mass Transit, Fire EMT and Helicopter policies, and County
property policy while most other policy premiums remained constant during this time
of market increases.
• Risk Management Committee meetings were held every four months throughout the
year and have been a well-attended forum for department/agency representatives to
learn of division activity and discuss action for particular concerns. A plan has been
put in place for the division to visit County facilities to assess risk issues and suggest
remedial action where appropriate.
• Data base for accidents is being maintained so as to recognize areas of concern and
provide accurate information to effected department/agency to assist in resolution
thereof. Departmental Safety Committees have been established to provide employees
an opportunity to discuss and address safety concerns and have a voice in their
department's well-being.
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FINANCE
RISK MANAGEMENT
Program Measures
FY 2016-17 FY 2017-18 FY 2018-19
Actual Budget Estimate
Department consultations held re risk factors 10 10 10
New risk management initiatives carried out 3 3 3
Risk Management Committee meetings 2 2 3
Insurance evaluation and procurement 12 12 12
Safety Division meetings re:training 4 4 4
Program Expenditures
FY 2016-17 FY 2017-18 FY 2018-19
Actual Budget Request
Number of Positions 1 1 1
Salaries and Wages 105,025.13 94,180 108,688
Operations 929.71 1,575 1,819
Equipment - 100 100
Program Total 105,954.84 95,855 110,607
Personnel Position Summary
FY 2016-17 FY 2017-18 FY 2018-19
Position Title Authorized Authorized Request
Risk Management Officer 1 1 1
Total 1 1 1
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FINANCE
PROPERTY MANAGEMENT
Program Description
The Property Management Division is responsible for the acquisition and disposal of the
County's real property including land, remnants, easements, sale of abandoned roads,
buildings and other miscellaneous real property assets. This includes the acquisition of
Right-of-Ways, Governor's Executive Orders for State owned lands, easements, right-of-
entries and other types of real estate interests in connection with the Department of Public
Works, Department of Environmental Management, Department of Parks and Recreation
and other general County purposes.
The division manages, administers and maintains the fiscal responsibility for leasing of private
lands for County use in addition to leasing of County land and buildings to private users.
The Property Management Division is responsible for being the office of record for the
maintenance of records related to the County's acquisition and disposal of real and
personal property assets.
The division supports the Public Access, Open Space and Natural Resources Preservation
Commission (PONC) and preparation of its annual recommendations to the Mayor of
lands worthy of preservation for further forwarding to the County Council. In addition,
the PONC Commission has also been tasked with reviewing stewardship grant
applications submitted by non-profits who are interested in maintaining the lands
acquired with monies from the PONC Fund. The division is also responsible for the
negotiation and acquisition of lands authorized by the County Council utilizing the Public
Access, Open Space and Natural Resources Preservation Fund.
Program Objectives
1. Provide support for PONC in meeting its requirement of submitting its annual list of
prioritized properties to the Mayor by December 31, 2017.
2. Identify and initiate negotiations on the purchase of the next property pursuant to
recommendations by PONC, the Mayor and as authorized by the County Council.
3. Provide support for PONC as they review, evaluate and make recommendations to
the director of Parks and Recreation regarding applications for stewardship grants
from the PONC Maintenance Fund.
4. Provideright-of support for the land management and right of way acquisition needs for all
County departments.
artments.
5. Provide administrative and fiscal management of County leased properties and insure
leases are paid on time.
6. Dispose of surplus real property as requested and authorized by the Director of
Finance.
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FINANCE
PROPERTY MANAGEMENT
Program Objectives (continued)
7. Maintain the fixed assets record system of County property and submit the annual
fixed asset report to the County Council.
8. Hold at least one public auction for the disposal of useable surplus County owned
personal property.
Program Highlights
Most recently, Property Management Division participated in the open space acquisition
of 13 acres in Na`alehu, Ka'u also referred to as Kahua Olohu. A portion of the parcel is
within an area known to be the site of traditional gaming fields and Makahiki grounds.
Acquisition by the Countywill preserve culturally important sites with a long-term goal
of local community groups and descendants to steward these lands and re-institute
Hawaiian cultural games during the traditional Makahiki season.
Property Management Division participated in the open space acquisition of 3,127.95
acres of land in Kahuku, Ka`u also known as the "Road to the Sea". Grant funds from
the State, Legacy Land Conservation Program and Federal, U.S. Fish and Wildlife
Service, Recovery Land Acquisition were utilized along with PONC fund for the
acquisition of this property. This will ensure public access to the shoreline and protect
the coastline for wildlife habitat.
Program Measures
FY 2015-16 FY 2017-18 FY 2018-19
Actual Budget Estimate
Surplus personal property auctions 0 1 1
Surplus real property sales 0 1 2
Real property transactions 22 10 10
Program Expenditures
FY 2015-16 FY 2017-18 FY 2018-19
Actual Budget Request
Number of Positions 4 4 4
Salaries and Wages 216,974.36 218,520 238,158
Operations 1,760,063.30 1997486 2,050,545
Equipment - 100 100
PONC—Open Space Commission 2,892.46 5,250 4,950
Program Total 1,979,930.12 2,221,356 2,293,753
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FINANCE
PROPERTY MANAGEMENT
Personnel Position Summary
FY 2015-16 FY 2017-18 FY 2018-19
Position Title Authorized Authorized Request
Property Management Specialist 1 1 1
Property Manager 1 1 1
Property Management Technician 1 1 1
Senior Account Clerk 1 1 1
Total 4 4 4
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FINANCE
VEHICLE REGISTRATION AND LICENSING
Program Description
The Vehicle Registration and Licensing Division administers the functions of driver
licensing, commercial driver licensing, motor vehicle registration,periodic motor vehicle
inspections, issues bicycle, and business licenses and monitors the issuing of dog
licenses. The Driver's License Section issues Driver's Licenses and Commercial Driver's
Licenses. The Motor Vehicle Registration Section issues vehicle, bicycle and select
business registrations. The Periodic Inspection Section authorizes and monitors Vehicle
Inspection providers.
Program Objectives
Vehicle Registration
1. Process mail within three business days from date received.
2. Recommend and implement at least one change in operations to enhance customer
service experience.
3. To have 90 percent of`Service Excellence Surveys' indicate "Excellent" overall
efficiency rating in responding to customer concerns.
Licensing
1. Respond to inquiries and requests for renewals/duplicates by mail within four
business days from date received.
2. Recommend and implement at least one change in operations to enhance customer
service experience.
3. To have 90 percent of`Service Excellence Surveys' indicate "Excellent"overall
efficiency rating in responding to customer concerns.
Periodic Motor Vehicle Inspection
1. Conduct at least 1,000 inspections of stations issuing safety checks.
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FINANCE
VEHICLE REGISTRATION AND LICENSING
Program Highlights
• Driver's License saw an increase of.35 percent in driver license renewals for
FY 2016-17. We anticipate a steady increase in driver's license renewals for the next
three years.
• On January 1, 2017, we began issuing number plates for mopeds and began a new
registration system for mopeds under.Act 200. Act 200 (SLH2O16) was signed into
law on July 5, 2016.
• 14,357 individuals utilized our vehicle registration online renewal application.
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FINANCE
VEHICLE REGISTRATION AND LICENSING
Program Measures
FY 2016-17 FY 2017-18 FY 2018-19
Actual Budget Estimate
Vehicles(Registrations Processed) 182,877 193,000 185,835
MV Transfers 41,018 41,500 34,356
Duplicate Certificates 9,861 9,400 10,090
Non-Resident Permits 66 200 46
Business and Occupation Licenses 212 65 150
Bicycle Licenses 5,174 5,000 5,000
Dog Licenses 7,002 5,000 5,000
Subpoena Certificates 1,575 2,000 2,000
Written Driver's Tests 7,628 11,920 8,652
Driver Road Tests 5,517 5,400 5,532
Driver's License Issued 23,414 23,648 23,885
CDL Written Driver's Tests 1,055 1,000 1,164
State Identification Cards 7,704 7,500 7,500
Inspections of Safety Check Issuers 1,044 1,100 1,100
Program Expenditures
FY 2016-17 FY 2017-18 FY 2018-19
Actual Budget Request
Number of Positions 61 61 61
Salaries and Wages 2,350,305.65 2,817,632 2,947,673
Operations 629,747.25 1,163,300 1,372,609
Equipment 9,544.83 49,544 4,550
Program Total 2,989,597.73 4,030,476 4,324,832
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FINANCE
VEHICLE REGISTRATION AND LICENSING
Personnel Position Summary
FY 2016-17 FY 2017-18 FY 2018-19
Position Title Authorized Authorized Request
Accountant I 1 1 1
Account Clerk 1 1 1
Clerk III 6 6 6 _
Driver License Clerk I 1 0 0
Driver License Clerk II 1 1 1
Driver License Examiner I 9 9 9
Driver License Examiner II 3 3 3
Motor Vehicle Control Inspector I 3 3 3
Motor Vehicle Control Inspector II 1 1 1
Motor Vehicle Registration Clerk I 11 7 7
Motor Vehicle Registration Clerk II 1 - -
MV Financial Responsibility Clerk I 2 2 2
Student Helper I 1 1 1
Supervising Driver License Examiner 1 1 1
Supervising DL Financial Responsibility Clerk 1 1 1
Supervising Motor Vehicle Registration Clerk 1 1 1
Supervising Vehicle Registration&Licensing Clerk 1 2 2
Vehicle Registration&Licensing Administrator 1 1 1
Vehicle Registration&Licensing Clerk 15 20 20
Total 61 61 61
Cost for five of the Motor Vehicle Registration Clerk I,three of the Vehicle Registration&Licensing Clerk
and one Driver License Clerk II positions are reimbursed by the State Department of Transportation.
76
FIRE\
FIRE
DEPARTMENT SUMMARY
Mission Statement
"Providing exceptional, all hazards emergency services to the residents and visitors of
Hawai`i Island."
Department Goals
The Hawai`i Fire Department provides the residents and visitors of Hawai`i County with
mitigation of diverse all hazard emergency incidents. There is an ever-growing demand
for our services due to the diversity of emergency incidents across Hawai`i Island.
Continuing with the Hawai`i Fire Department's 2015-2020 Strategic Plan, the Hawai`i
Fire Department shall continue to provide exceptional all hazard mitigation response.
The Strategic Plan provides the tools to meet the growing demands of our island
community. The Strategic Plan is a living document, and as such, the department
performs routine evaluations of our evolving community needs as well as annual
assessment of the success of our goals and objectives. The movement of the Hawai`i Fire
Department is steered toward the following guiding goals and objectives:
1. The Hawai`i Fire Department will protect the citizens and visitors of Hawai`i County
by developing, implementing, and maintaining program strategies that provide for a
positive influence in reducing the effects of fire related incidents which would
produce losses throughout Hawai`i County. Fire losses include:
a. Loss of Life: The actual loss of human life attributed to fire related incidents.
b. Loss of Property: The estimated property value loss attributed to fire related
incidents.
c. Socioeconomic Impact: The direct impact on fire related incidents upon
community social and financial stability.
d. Environmental Impact: The loss or damage of natural or cultural resources as
a result of fire related incidents.
Funding Source and Position Count
General Fund $30,532,886 General Fund 382
EMS Contract Revenue $16,830,274 Grant Revenue/ Other 120
Hapuna LG Contract $ 560,443 Split Funding: GF/Grant/Other 27
Grant Revenue $ 185,000
Other $ 139,000
Total Budget: $48,247,603 Total Number of Positions 529
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FIRE
DEPARTMENT SUMMARY
Department Goals (continued)
2. Hawai`i County, with its vast open area and rural communities, presents a challenging
task in providing Emergency Medical Services (EMS)to our community. EMS
Services are directly impacted by socioeconomic changes such as unemployment,
poverty, population demographic shifts, and access to and availability of health care;
it requires constant monitoring and modification optimally, to provide proper pre-
hospital EMS response. For nearly 4 decades, the Hawai`i Fire Department remains
as the only municipal Fire Department Based EMS Program in the State of Hawai`i.
As such,the Hawai`i Fire Department will: Develop, implement, and maintain
program strategies that will directly influence the quality of pre-hospital emergency
medical services throughout the island of Hawai`i. Such strategies and tactics would
in a positive manner directly impact and positively influence:
a. Patient survivability in the presence of a pre-hospital illness or injury.
b. Patient disability associated with pre-hospital illness or injury.
3. The Hawai`i Fire Department will: Develop, implement, and maintain program
strategies that will support the effective response and mitigation of mass casualty and
disaster type incidents or events in collaboration with all County of Hawai`i's public
safety agencies tasked with the planning for, response to, and mitigation of events
both natural and man-made.
4. The Hawai`i Fire Department will: Develop, implement, and maintain strategies that
will have a direct and positive impact on the response and mitigation of various
hazardous materials type incidents. Similar to fire related incidents, this would
include the influence of:
a. The reduction or minimizing of public exposure to hazardous materials
incidents.
b. The reduction or minimizing of environmental impact from hazardous
materials incidents.
5. The Hawai`i Fire Department will: Develop, implement, and maintain strategies that
will have a direct and positive influence on the safety and recreational satisfaction of
patrons of County protected beach parks and shoreline areas.
6. The Hawai`i Fire Department will: Develop, implement, and maintain strategies that
will support and enhance the effectiveness to respond to and mitigate search and
rescue type incidents
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FIRE
DEPARTMENT SUMMARY
Department Goals (continued)
7. The Hawai`i Fire Department will: Develop and implement strategies that strengthen
the Volunteer Firefighting force to further enhance its effectiveness to respond to and
mitigate fire related incidents.
Department Objectives
1. Utilizing the following mechanisms or processes, department goal attainment would be
pursued and achieved by maximizing available resources:
a. Pre-Incident Strategies and Tactics. This would include the consideration and
possible implementation of prevention and public education programs focused
on identified issues and target audiences, with the intent on taking proactive
steps to preventing incidents and accidents thereby reducing losses and
morbidity and disability. Further, through more proactive and preventative
actions and partnerships with programs such as CERT (community emergency
response team) a community based first response concept may be encouraged
and promoted within our community to reduce the dependency or reliance on
government to address or respond to community needs in times of reduced
resources and services or when system capabilities or capacities are exceeded
such as with large scale disasters.
b. Preparedness and Capability Enhancement. Based on the respective missions
and service delivery expectations, identify, adopt, and implement resource and
training standards aimed at providing the highest quality of service.
c. Post Incident Analysis. This Component of is essential to and directly
associated with the development of pre-incident strategies and tactics. Through
the standard Post Incident Debriefing, mission performance as well as outside
contributing factors or circumstances surrounding the emergency incident, are
useful tools to identify and develop new program measures or strategies to
include public education and awareness as well as hazard and risk
identification.
d. Operational Tactics and Strategies. Concurrently with the support of
preparedness and capability enhancement, identify, establish, and implement
operational tactics and strategies that will maximize operational effectiveness
and overall incident mitigation safety. It is with this component that a
philosophy of risk management should be considered and acknowledge the
following:
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FIRE
DEPARTMENT SUMMARY
Department Objectives (continued)
• Risk life to save viable life
• Consider significant risk to recover lost life or save property that can be saved
• Risk little to nothing for that which cannot be saved
2. Continue/maintain annual review of industry and government standards for current
mission and service delivery. Such standards may include, but are not limited to
apparatus and equipment, staffing levels,training, response times, and service area
demographics. Referenced recognized standards may include but are not limited to
such organizations as:National Fire Protection Association(NFPA), Insurance
Services Office.(ISO), and the Hawai`i Insurance Bureau, the State of Hawai`i
Department of Health, and the United States Lifeguarding Association.
3. Maintain annual review of department's ability to meet service delivery standards.
4. Identify specific resource,personnel, and training requirements to achieve recognized
standards.
5. Develop a financial report and budget projections required to implement reforms.
6. Identify funding sources for proposed reforms to include alternative funding
programs and inter-agency cost sharing or partnerships.
80
FIRE
EMERGENCY OPERATIONS DIVISION
Program Description
The Emergency Operations Division represents the service delivery and emergency response
and emergency mission performance components of the Hawai`i Fire Department. Although
the effectiveness of the Emergency Operations Division in fulfilling its missions is reliant
and dependent upon the support and assistance of other divisions, bureaus, and sections of
the organization, in the development of the program budget each sub-unit(Operations, EMS,
Special Operations [Rescue and Hazmat Operations], Ocean Safety), and the sub-units of the
Support Services Division(Fire Prevention, Auxiliary Services, Training, Volunteer
Training) are addressed accordingly and respectively.
The Emergency Operations Division is tasked with the delivery and performance of Fire
Protection and Suppression(structural, wild land, transportation, etc.), Emergency
Medical Services, Search and Rescue, Hazardous Materials Incident response, and a
variety public safety services at County staffed and guarded beaches through its Ocean
Safety Program. These services are recognized as critical and essential life safety and
property conservation programs.
In addition to public sentiment or customer satisfaction and expectations, the various
programs are measured against recognized industry standards such as those established
by the National Fire Protection Association(NFPA). Such standards support a more
qualitative and quantitative assessment of program performance.
Program Objectives
1. Develop and implement a refresher training for all Fire Captains assuming the duties
of Operations Battalion Chief by August 2018.
2. Reassess and make necessary amendments to the Operations Retraining and
Recertification calendar as well as its notification process by December 2018. This
program calendar is designed to give personnel adequate notice of expirations as well
as any upcoming training and recertification classes.
3. Create an "Operational Priorities"program by February 2018. This program identifies
the types of training, equipment, and resources needed to assure safe and successful
outcomes at all emergency incidents.
4. Evaluate the Policies and Procedures for the HFD Administrative Affairs Committee and
provide comments/amendments by April 2019. This committee will be tasked to conduct
specialized investigations, and annual review of the Hawai`i Fire Department Policies and
Procedures, Rules and Regulations, Memorandum of Understanding, and Memorandum of
Agreements.
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FIRE
EMERGENCY OPERATIONS DIVISION
Program Objectives (continued)
5. Create a training and retraining schedule for all supervisory personnel on the process,
procedure and completion of all Fiscal and Human Resources documents by June 2019.
Program Highlights
• During FY 2016-17, the Hawai`i Fire Department responded to a total of 24,379 calls
for assistance from the public: 727 Fire/Explosion related, 17,135 EMS and Rescue
related, 221 Hazardous conditions without fire, 1,745 public service, 4,227 good
intent, 304 false alarm, 13 severe weather, and 7 special incidents.
• Filling of critical vacant positions in the Fire Department through internal
promotional examinations and new hiring.
• Continue to provide mandatory Incident Command System training, Confined Space
training, Fireground Survival training to personnel.
• Continue to provide community service through Blood Pressure screening, Static
displays, Fire Extinguisher Training, Child Safety Seat program, Career development
program, CPR Instruction, and numerous Public Safety Talks. HFD provided EMS
and Fire standby at large events such as the Ho`olaule`a, Lava man, Honu race,
Ironman,Relay for Life, Merry Monarch, and Hilo triathlon which an estimated
70,000 people attended in all. We also provide on-site Fire and EMS support at
seasonal events such as the 4th of July, Pumpkin patch, and Cherry Blossom festivals.
Program Measures
FY 2016-17 FY 2017-18 FY 2018-19
Number of Responses: Actual Budget Estimate
Fire 727 750 725
EMS/Rescue 17,135 17,400 17,300
Hazardous Material Conditions 221 300 250
Others/Needless/Special Service 6,283 6,200 6,300
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FIRE
EMERGENCY OPERATIONS DIVISION
Program Expenditures
FY 2016-17 FY 2017-18 FY 2018-19
Actual Budget Request
Number of Positions 454 454 454
Salaries and Wages 36,813,384,63 35,977,451 37,236,607
Operations 4,183,610.62 4,405,088 4,235,028
Equipment 591,891.84 353,445 355,995
Equipment-Federal/Private - 115,000 115,000
LEPC 9,445.46 45,000 45,000
Program Total 41,598,332.55 40,895,984 41,987,630
Personnel Position Summary
FY 2016-17 FY 2017-18 FY 2018-19
Position Title Actual Budget Request
Fire Chief 1 1 1
Deputy Fire Chief 1 1 1
Account Clerk 3 3 3
Accountant I 2 2 2
Accountant IV 1 1 1
Aeromedical Helicopter Pilot 3 3 3
Assistant Fire Chief 2 2 2
Battalion Chief 9 9 9
Chief Aeromedical Helicopter Pilot 1 1 1
Clerk III 1 1 1
Fire Captain 53 53 53
Fire Communications Supervisor 1 1 1
Fire Equipment Operator 60 60 60
Fire Fighter 147 147 147
Fire Fighter Recruit(Temp) 60 60 60 ;
Fire Radio Dispatcher II 12 12 12
Fire Radio Dispatcher III 3 3 3
Fire Rescue Specialist 18 18 18
Fire/EMS Specialist I 3 3 3 i
Fire/EMS Specialist II 45 45 45
Fire/EMS Specialist III 2 2 2
Fire/Hazardous Materials Specialist 18 18 18
Human Resources Assistant 1 1 1
Human Resources Program Specialist 1 1 1
Human Resources Technician I 1 1 1
Private Secretary 1 1 1
Senior Account Clerk 2 2 2
Storekeeper 2 2 2
Total 454 454 454
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FIRE
EMERGENCY OPERATIONS DIVISION
Emergency Medical Services (EMS) Bureau
Program Description
The Emergency Medical Services (EMS)Bureau is directly aligned with the Emergency
Operations Division and provides program support and coordination. The EMS Bureau
participates in the development of recommendations relating to program budgets, equipment
acquisition, policy and procedure establishment and also acts as the department's liaison with
the many health care agencies of our community. Another essential function of the EMS
Bureau is coordination of Emergency Medical Technician(EMT) and Mobile Intensive Care
Technician(MICT or Paramedic)training. As the department's liaison,the EMS Bureau
assists our community health organizations in the prevention, treatment, and recovery from
community health hazards.
Program Objectives
1. Facilitate discussion with Hawai`i County officials and State Legislatures on supporting a
Bill allowing billing revenues for EMS transports be placed in to an EMS Special fund for
State EMS to expand services. Goal will be to meet with officials in the first quarter of FY
2018 in preparation for submittal of requests for the 2019 legislative session.
2. Continue to approach County of Hawai`i officials and State Legislatures with request to
fund additional ambulance services in the district of Puna. Goal will be to meet with
officials in the first quarter of FY 2018 in preparation for submittal of requests for the
2019 legislative session.
3. Work with the Kapi`olani Community College to secure an August 2019 MICT class.
Continue with the promotion of the EMS Career Ladder and MICT recruitment effort by
actively supporting prospective MICT candidates. Goal is to secure a start date for the next
MICT Class by July 2018 and to identify ten viable MICT candidates by August 2018 to
allow one full year of preparation.
4. Continue to develop and expand our Community Paramedicine (CP)/Incident Reduction
program to four EMS Captains positions strategically placed throughout Hawai'i Island,
with consideration of placing personnel on a twenty-four hour work schedule. Goal will be
to approach State EMS at the start of the fiscal period for funding of positions with hopes
of filling positions by March 2019.
a. Continue working with State EMS to develop Statewide Community Paramedic
Program.
5. Continue Community Outreach/Injury Prevention programs.
a. Hands Only CPR—Build sustainability in the DOE program by identifying Champion
teachers in east and west,Hawai`i who can lead instruct and manage in house delivery
of HO CPR training.
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EMERGENCY OPERATIONS DIVISION
Emergency Medical Services (EMS) Bureau
Program Objectives (continued)
b. Child Passenger Safety Inspection Clinics (CPS)—Conduct two island-wide inspection
clinics throughout fiscal period.
6. Continue to aggressively pursue alternative funding opportunities to facilitate acquisition
of new equipment and/or training opportunities throughout the fiscal period.
Program Highlights
• EMS Bureau team attended and participated in the American College of Surgeons
(ACS) Hawai`i Trauma Systems review and consultation on Oahu. The ACS
surveyors were impressed with the pre-hospital/EMS involvement, level of care,
documentation and participation in the Trauma System. Kudos to our Operations
division!
• For the first time ever, EMS Providers across the state, as well as State EMS
collaborated, strategized and agreed on the priorities for the 2017 legislative session.
A Bill was introduced requesting funding for a Puna Ambulance and Kauai
ambulance unit. SB 453 and companion HB 313 (requesting additional ambulance
services for Kauai and Hawaii Counties) made its way through the various
committees. In addition, Captain Ebersole provided strong testimony for HB 216
(State funded Community Paramedicine Pilot project) filled with data and perspective
healthcare dollars saved. The Legislatures were very interested in the concept.
Unfortunately, the EMS Bills were deferred.
• EMS Bureau team and FMS personnel attended two grant funded national level
conferences in February. The Gathering of Eagles conference in Dallas highlighted
Community CPR programs, trends in EMS, and MCI events such as the Pulse Night
Club shooting. The EMS Today conference in Salt Lake Utah highlighted
Community Paramedicine programs, successful models, and vendor expo interaction.
Feedback from personnel who attended was that both conferences were of
tremendous value.
• Captain Chris Honda was the recipient of the 2017 Aloha Exchange Club Firefighter
of the year award. Chris was recognized for his efforts in building and managing a
comprehensive community CPR program. Through his efforts, over 9,000 persons to
date have been trained in Hands Only CPR. More importantly, Hawai`i Island's
cardiac arrest saves statistics improved from 4% in 2014 to nearlyl2% in 2016.
• Submitted contract modification request for continuation of pilot CP program to State
EMS. Contract modification request asked for funding of positions, equipment,
software and training for a comprehensive CP program.
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FIRE
EMERGENCY OPERATIONS DIVISION
Emergency Medical Services (EMS) Bureau
Program Highlights (continued)
• Two New build ambulances were inspected up at the Braun Northwest facility in
Chehalis, Washington. Both medics are scheduled to arrive on island in the third week
of May and will be assigned to the Pahoa and Keauhou stations.
• The first ever Resuscitation Academy (RA) conference was held May 8-10, at the
new Hilo Muni conference room. Key stakeholders from across the state in EMS and
the hospitals gathered to learn and train on how to improve cardiac arrest survival
rates in Hawai`i. The surveys from the attendees were all very positive, and all of
which commented they do intend to implement changes in their respective CPR
programs
• HFD EMS personnel attended the FDNY Medical Special Operations and Fire
Rescue Med conferences in May. The information, training and networking was an
amazing experience for our personnel. One feedback from both conferences was that
HFD EMS is right in line (if not ahead)with the newest trends in EMS.
• Captain Ebersole compiled data from our Community Paramedicine Pilot project and
submitted a well-documented report to State EMS. In summary, the report was as
follows:
a. Over the course of eight months HFD's pilot program made contact with 167
individuals, about 20 visits per month. Utilizing the identification, assessment and
referral processes all individual assessments and plans were documented on the
software program Street Sense.
b. All visits: 167 individuals in total, estimated average cost before CP visit was
$133,270 per month, estimated cost after visit- $40,661 per month, with an
estimated cost savings of$92,609 per month.
c. Total estimated cost savings is equal to over$1,000,000 per year.
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FIRE
EMERGENCY OPERATIONS DIVISION
SPECIAL OPERATIONS BUREAU
Rescue Operations
Program Description
To provide professional and effective search and rescue services with regards to
maritime, swift water, land, and urban search and rescue type incidents.
Program Objectives
1. Develop and implement an equipment accountability program providing security and
safekeeping for our rescue gear by December 2018. This will reduce our cost of
replacement equipment by 25%.
2. Develop price term agreements for rescue equipment that are purchased on a regular
basis by December 2018. This will reduce the cost of equipment used for search and
rescue by 25%by purchasing equipment at lower prices while having them readily
available.
3. Develop and implement a Dive Rescue program conducting in-house training with
both rescue stations by December 2018. By having training done in-house, we will
reduce our cost for dive training by 50%for instructor and travel costs.
4. Implement an in-house Confined Space Rescue training program that includes all of
our personnel who work as part of the hazmat or rescue team by December 2018.
This will reduce our cost of training personnel by 50%by not having to pay for
instructor and travel costs.
5. Implement a Rescue Water Craft(RWC) sling operation by December 2018. Sling
operation is the deployment of the RWC via helicopter to the rescue location. This
will reduce operational costs for rescue operations by 20% while maintaining safety
for our rescue personnel while doing dive operations.
Program Highlights
• In continuing our Confined Space Rescue program, we are now integrating our
hazmat personnel into this training. Three of our personnel are also trained as
Confined Space instructors that allows our department to conduct our own training
internally.
• The annual Daniel Sayre awards dinner was held on September 3, 2016 and there
were seven recipients of this award(five rescue personnel). To date,the Sayre
Foundation has provided close to two million dollars to the Hawai`i Fire Department
toward training and equipment.
• We have completed our Rescue Boat-7 (Radon) refurbishment. This will help to
increase the safety of our personnel and to help protect our equipment.
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FIRE
EMERGENCY OPERATIONS DIVISION
SPECIAL OPERATIONS BUREAU
Hazmat Operations
Program Description
To provide professional, effective and safe response to and mitigation of hazardous
materials, weapons of mass destruction and bioterrorism incidents.
Program Objectives
1. Hold a hazardous materials technician class and train twenty personnel at the FF level
to increase our pool of hazmat technicians by December 2018. This increased pool
will decrease our payroll expense by 20% at our hazmat stations by eliminating
overtime costs due to recall for personnel shortages.
2. Re-evaluate our equipment needs to streamline the use of our current equipment and
reduce duplication by December 2018. This will allow us to use the monies saved for
other equipment and supplies that are needed for our operation.
3. Continue to provide training for our Hazmat teams through DHS and FEMA funding
in a coordinated effort with the 93rd CST, State RAD Team, and other outside
agencies, and identify opportunities for partnerships and shared resources by
December 2018. Much of this training is at no cost to our department and will
provide for a safer and more efficient response by our personnel.
4. Procure updated chemical equipment through alternative funding with the capability
to identify potentially explosive and other unknown chemicals on-scene for public
safety and environmental protection by June 2019. This will provide a cost saving of
75% and result in a safer response with increased capabilities.
Program Highlights
• We sent three of our personnel to the Hazmat Continuing Challenge with funding
obtained through the LEPC. This conference provides additional training and
knowledge of new equipment and resources available.
• The legislature passed a bill increasing the tier II fees that are paid for by companies
and facilities who store hazardous chemicals that meets the minimum requirement.
This will help provide more funding for the Hawai`i County LEPC that can be used
for hazmat training and equipment.
• Worked with the 93rd Civil Support Team in a multi-agency exercise in East and West
Hawai`i simulating response to a chemical lab with criminal activity involving
explosives.
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FIRE
EMERGENCY OPERATIONS DIVISION
SPECIAL OPERATIONS BUREAU
Hazmat Operations
Program Highlights (continued)
• Provided testimonial support to secure the passing of SB 976 increasing the Tier II
filing fees. This will provide more income for the LEPC in support of our hazmat
response team.
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FIRE
OCEAN SAFETY
Program Description
The Ocean Safety Bureau is tasked with the development and delivery of ocean safety
operations and public safety education programs utilizing a team of highly skilled and
dedicated Water Safety Officers. It maintains safety services, promotes preventative actions,
and facilitates basic emergency life support functions. Ocean Safety is the principal resource
and consultant on all matters relating to ocean safety on the Island of Hawai`i.
Program Objectives
1. Continue pursuit of target manpower goals of providing a minimum of two Water
Safety Officers daily per tower in accordance with our operational schedule to have at
least two Water Safety Officers on duty during weekends, holidays and summer and
winter vacation. This would entail the addition of two full-time positions at Hapuna
and two full-time positions is Hilo by June 2019. This will reduce our overtime costs
by 25% and minimize staffing burnout that would decrease leaves due to illness by
25%.
2. Create two Water Safety Officer III positions for training, supervisory, and
administrative support assigned to East and West Hawai`i and four WSO III positions
for adequate supervision in each district by June 2019. This will allow for training at
all beaches for a more effective response and minimizing liability issues.
3. Continue to co-sponsor with Hawaiian Lifeguard Association(HLA)the Big Island
Junior Lifeguard program at five locations: Hilo, Puna, Punalu'u, Kailua-Kona, and
Hapuna, to promote ocean safety through education and activities to youth ages 12-
17. Secure funding from grants through the Hawaii Tourism Authority to increase
the participant attendance. This would improve ocean awareness by beach goers to
help reduce injuries and prevent fatalities.
4. Expand our RWC program to include coverage in the three additional districts (Hilo,
Punalu'u, and Kona) by June 2019. This will decrease our operational costs for our
rescue personnel by minimizing their response needs and quickly locating distressed
parties, thus eliminating the need for extended rescue operations. This will reduce
costs by 25% in addition to the safety factor.
Program Highlights
• In March 2017, Ski-2 was presented with the 2016 Heavy Water Award for the Wake
of Fame event in California for a rescue that they did last year.
• The 2016 Ocean Safety Drowning Prevention conference was held in July 2016 with
attendees from throughout the state. We also brought over 24 of our Jr. Lifeguards
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FIRE
OCEAN SAFETY
Program Highlights (continued)
who participated in the State Jr. Lifeguard Championships that was held on Maui.
We held session in five districts here on the Island of Hawai`i.
• Hawai`i Fire Department, Ocean Safety personnel, WSO Ryan McGuckin and Anton
Finley, received the Sayre award for their role in rescuing and reviving a victim who
got thrown by a wave at La'aloa.
• The Hawai`i Fire Department added PA systems to the lifeguard towers at Kahalu`u
and La'aloa that were funded by Janet and Grant Miller and the Kona Mauka Rotary
Club through the Sayre Foundation. These help to increase our preventative actions
at these beaches
Program Measures
FY 2016-17 FY 2017-18 FY 2018-19
Actual Budget Estimate
Beaches with WSO Staff/Patrolled 12 12 12
Persons Served at Beaches 2,995,465 2,900,000 3,000,000
Beach/Park Rule Violations 2,075 100 1,500
Preventative Actions 146,284 180,000 200,000
Minor First Aid 8,031 15,000 8,000
Public Contacts 287,330 300,000 300,000
Individuals Rescued at Beaches 470 600 400
Major First Aid Given at Beaches 161 300 150
Resuscitations 1 10 0
Drownings 1 0 0
Surfing Accidents 66 150 50
Scuba Accidents 0 2 0
Jump Dive Accidents 0 2 0
I.R.B.Assistance 0 0 0
Ambulance Assistance 72 100 75
Fire Assistance 18 20 20
Helicopter Assistance 3 10 5
Police Assistance 9 20 10
Lost Child 0 3 0
Shark Attack 0 2 0
Jellyfish/Man o`War Sting 5 25 10
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FIRE
OCEAN SAFETY
Beach Attendance
Location Total Count Total Count Total Count
2014-15 2015-16 2016-17
Kahalu`u Beach Park 456,985 437,650 392,077
La'aloa Beach Park(Magic Sands) 256,932 250,043 287,850
Hapuna Beach State Park 674,824 686,180 759,348
Spencer Beach Park* 69,355 48,445 60,647
Honoli`i Beach Park 130,237 131,685 128,222
Onekahakaha Beach Park* 122,393 141,269 194,005
Carlsmith Beach Park* 73,091 102,289 102,751
Leleiwi Beach Park* 53,050 42,098 35,678
Richardson's Ocean Park 172,824 212,950 198,324
Ahalanui Beach Park 170,504 243,447 333,604
Isaac Hale Memorial Beach Park 210,140 211,397 244,336
Punalu`u Blacksands Beach Park 263,040 223,056 258,583
Total 2,653,375 2,730,509 2,995,465
*Not guarded daily
Program Expenditures
FY 2016-17 FY 2017-18 FY 2018-19
Actual Budget Request
Number of Positions 55 55 55
Salaries and Wages 2,600,565.88 2,771,314 2,800,726
Operations 47,937.16 79,746 56,252
Equipment 51,558.00 7,900 7,900
Program Total 2,700,061.04 2,858,960 2,800,726
Personnel Position Summary
FY 2016-17 FY 2017-18 FY 2018-19
Position Title Actual Budget Request
Water Safety Officer I Temp 5/12T 5 5 5
Water Safety Officer II 31 31 31
Water Safety Officer II 3/4T 3 3 3
Water Safety Officer II 1/2T 12 12 12
Water Safety Officer II 3/5T 1 1 1
Water Safety Officer III 1 1 1
Water Safety Officer IV 2 2 _ 2
Total 55 55 55
92
FIRE
FIRE PREVENTION BUREAU
Program Description
The Fire Prevention Bureau plays an integral role in the development, implementation,
and maintenance of all Fire and life safety codes, programs, and systems affecting the
County of Hawai`i. The Bureau is responsible for the review, comment, and approval of
all new building and construction plans, with the exception of one and two, single family
dwellings. They are tasked with the enforcement of all applicable fire codes, standards,
statutes, laws, and regulations; conduct building and site inspections; test and approve all
fire and life safety system installations; provide fire and life safety training through
public education efforts; conduct fire investigations to determine origin and cause;
facilitate the state of Hawai`i's only arson canine program; assist other county agencies in
life safety and occupancy enforcement; and investigate all public complaints in regards to
fire and life safety. The Fire Prevention Bureau views the achievement of organizational
goals and objectives from the perspective of education through prevention. This
proactive role, although difficult to measure and quantify, has a direct impact on the
reduction of fire losses affecting both life and property. It is the desire and intent of the
Fire Administration and the Fire Prevention Bureau to expand its public education
programs based on the identification of specific trends and identifiable causes
contributing to fire losses.
Program Objectives
1. Take an aggressive approach to public education in regards to fire prevention and life
safety awareness. Main topics to include smoke alarm/home inspection program,
firefighter safety guide and school visit program, pre-emergency planning.
2. Continue the adoption process of the 2015 NFPA 1 State Fire Code as well as the
adoption process of the new Hawai`i County fire code.
3. Educate suppression personnel in conducting basic inspections related to preplanning
inspections, basic fire investigations and community risk reduction programs.
4. Focus efforts on inspecting and enforcing applicable fire and life safety codes at all
High Risk Occupancies in our County.
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FIRE
FIRE PREVENTION BUREAU
Program Highlights
• The Fire Prevention Bureau conducted 1,298 inspections.
• Investigated the origin and cause of 76 fires.
• Reviewed 1,007 plans for permits.
• Conducted 118 public education events which included 29 fire prevention assemblies
at elementary schools reaching over 6,000 kids.
• Our annual Firefighter Safety Guide Program had 132 elementary school classrooms
with 100%participation.
• Conducted 106 home safety inspections and smoke alarm installations, installing 542
smoke alarms in 106 homes.
• Began a rollout of our Pilot program Pre-Incident inspection program at Honoka`a
Fire Station with all three shifts.
• Various Prevention personnel received training in the following areas -Plan Review,
Fire Investigations, Fire inspection principles, arson case management, electrical
code, building code, courtroom testimony, fire alarm and fire protection systems.
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FIRE
FIRE PREVENTION BUREAU
Program Measures
FY 2016-17 FY 2017-18 FY 2018-19
Actual Budget Estimate*
Inspections—Occupancy 1,298 2,100 1,500
-Fire Protection Equipment 226 350 300
Building Plans 1,007 1,100 1,100
Fire Safety and Extinguisher Training Classes 224 350 300
Meetings,Training,and Conference 404 450 450
Complaints Investigated 34 75 50
Arson K9 Team-Deployment 23 24 24
*Note: These figures represent projections based on average of previous years'statistics.
Program Expenditures
FY 2016-17 FY 2017-18 FY 2018-19
Actual Budget Request
Number of Positions 8 8 8
Salaries and Wages 633,933.08 799,798 824,969
Operations 58,251.64 52,878 18,028
Equipment 66,643.76 - -
Program Total 758,828.48 852,646 842,997
Personnel Position Summary
FY 2016-17 FY 2017-18 FY 2018-19
Position Title Actual Budget Request
Fire Captain 2 2 2
Fire Prevention Inspector I 3 3 3
Fire Prevention Inspector II 2 2 2
Battalion Chief 1 1 1
Total 8 8 8
95
FIRE
AUXILIARY SERVICES BUREAU
Program Descriptions
The Hawai`i Fire Department's Auxiliary Services Bureau is comprised of three support
sections: 1) Fire Equipment Maintenance Section, 2)Fire and Emergency
Communications Section, and 3) Warehouse and Supply Section. Each of these sections
is vital to the organization's ability to deliver and sustain essential emergency services.
As described and defined below, each section provides a variety of functions and services
either in support of emergency operations or in conjunction or association with the
Emergency Operations Division.
Fire Equipment Maintenance Section
The Fire Equipment Maintenance Section provides the repair and support services for all
department vehicles, apparatus and portable equipment. Personnel also participate in the
design and specification of new equipment and apparatus to be acquired. This support
section is a critical component in the maintenance of emergency services and mission
readiness of the fire department. The support role of the Fire Equipment Maintenance
Section is essential and critical to the success of the department in meeting its goals and
objectives. As the organization's mission and service delivery demands continue to
increase,the maintenance and repair of the department's vehicle and apparatus fleet
continue to grow at exponential rates. Combined with the fact that the fleet continues to
age, which is reflective of an increase in repairs,the sustainability of emergency
operations is dependent upon the support and maintenance of all apparatus and
equipment.
Program Objectives
1. Complete construction of mezzanine to create storage space for parts currently taking
up space in other critical areas.
2. Create an exterior covered work area to provide an additional space to work on
vehicles during inclement weather.
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FIRE
AUXILIARY SERVICES BUREAU
Program Highlights
• Received new Pierce Engines for Central Fire Station and Hawaiian Paradise Park
Fire Station.
• Received three new support vehicles, two Ford Explorers, and one Jeep Cherokee.
• Received two used 2005 Ford Expeditions.
• Received new Maintenance shop truck.
• Received two new medics for Pahoa Fire Station and Keauhou Fire Station.
Program Measures
FY 2016-17 FY 2017-18 FY 2018-19
Actual Budget Estimate*
Shop—Vehicle Repairs 1,361 1,400 1,400
Contractual—Vehicle Repairs 95 400 150
Annual PUC Safety Inspections 106 200 115
*Note: These figures represent projections based on average of previous years'statistics.
Program Expenditures
FY 2016-17 FY 2017-18 FY 2018-19
Actual Budget Request
Number of Positions 7 7 7
Salaries and Wages 348,876.91 368,172 384,334
Operations 34,008.02 338,115 310,447
Equipment - -Program Total 722,884.93 706,287 694,781
Personnel Position Summary
FY 2016-17 FY 2017-18 FY 2018-19
Position Title Actual Budget Request
Chief Mechanic,HFD 1 1 1
Fire Equipment Mechanic 5 5 5
Helicopter Mechanic 1 1 1
Total 7 7 7
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FIRE
AUXILIARY SERVICES BUREAU
Fire Communications Control Center
The Fire Communications Control Center is the focal point through which all emergency
service requests are made via the telephone as well as via the radio communications
system. In addition, all Fire Department operational activities and communication are
coordinated through the Fire Communications Control Center to include flight following
for our two helicopter aircrafts. Fire Radio Dispatchers also provide on-line pre-arrival
medical instruction or Emergency Medical Dispatching services to persons placing 911
calls and are able to perform basic potentially life-saving maneuvers or techniques. It must
be stressed and emphasized that the roles and responsibilities of the Fire Radio Dispatchers
and the department's Communication Section extends far beyond that of a simple call
taking and routing center. The Fire Radio Dispatchers support and affect a critical
communications network and system that is designed to provide essential lifesaving
instructions and directions to persons in crisis as well as to serve as a conduit and link for
all operational communication needs.
Program Objectives
1. Implement Spillman CAD system into the FCCC.
2. Revise the 911 call answering protocol to implement rapid recognition, rapid dispatch
and rapid T-CPR to improve cardiac survival rates in Hawai`i County.
3. Implement Pulse Point within the Fire Communications Control Center.
4. Implement First Watch within the Fire Communications Control Center.
5. Consider the implementation of Active911 for dispatching of volunteers.
Program Highlights
• One Fire Radio Dispatcher I passed training to become a Fire Radio Dispatcher II.
• One retirement of a Fire Radio Dispatcher II.
• Revised Fire Radio Dispatcher I hiring process to produce better outcomes in the
hiring process.
o Implemented hiring testing with CritiCall for better data on applicants.
- • Implemented Motorola Radio system within the Fire Communications Control
Center.
98
FIRE
AUXILIARY SERVICES BUREAU
Warehouse and Supply Section
The Warehouse and Supply Section provides a lifeline of logistical support to all
divisions, bureaus, and sections of the Fire Department. This includes the receipt,
inventory, and distribution of all emergency operations equipment purchases and
ancillary supply and equipment inventory and distribution. Although historically, and
inclusive of this budget document,the Warehouse and Supply Section has been
incorporated within the Emergency Operations Division, it is desirable and intended that
his section be removed and recognized for its unique and inherent fiscal needs and
obligations.
Program Objectives
1. Increase distribution center efficiency and accountability through implementation of
an electronic inventory management system by end of FY 2019-20.
2. Start process of data analysis of past five years of data to establish baseline average
monthly supplies and equipment requests.
3. Complete Self-Contained Breathing Apparatus (SCBA) roll out and changeover by
December 2017.
4. Establish a 5S based warehouse system by end of FY 2018-19.
Program Highlights
•
Deployed initial deliveryof 221 SCBAs to fire stations.
• Continue to clean, update and reorganize warehouse to maintain inventory efficiency.
• Streamlined warehouse processes through the elimination of non-essential processes
through a review of process mapping to identify redundancy.
99
FIRE
TRAINING BUREAU
Program Description
The Training Bureau is responsible for the overall training of the Hawai`i Fire
Department personnel and the volunteers. The Training Bureau provides the foundation
from which the department establishes its standards of operation and conduct. These
areas consist of the training of all new Fire Fighters, company personnel, and the
volunteer division. The primary functions of the Training Bureau are to provide the
necessary resources to support the continued training and evaluation of all personnel to
instill and maintain the highest level of competency and proficiency, and to promote
safety to prevent work-related accidents and injuries.
The role and function of the Training Bureau has been expanded to include the
identification, adoption, delivery, and maintenance of specialty training including but not
limited to: Hazmat, Rescue, and Emergency Medical Services (EMS). These functions
are aimed at supporting improved public service, promoting career development, improve
operational and financial effectiveness, and to provide a safe working environment while
conforming to standards and/or regulations associated with our occupation.
Program Objectives
1. Maintain training documentation and administrative requirements for Fire Fighter
required certifications.
2. Fully implement and establish Target Solutions as primary training management tool.
3. Establish a Company Officer Training curriculum which includes an initial Train the
Trainer to establish instructors, a detailed budget, a detailed training plan and a
timeline for scheduled training to be initiated.
4. Continue to deliver training programs and exercises that utilizes the new Driving
Simulator and the Live Fire Training Simulator.
5. Continue to host annual NFA two day off-campus courses and maintain training
opportunities through the State Fire Council and the National Fire Academy.
6. Develop and implement strategies to re-organize the Training Bureau inclusive of
training curriculum, programs and Training Bureau staffing.
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FIRE
TRAINING BUREAU
Program Highlights
• Graduation of the 45th Fire Fighter Recruit Class on February3, 2017. 16 Fire
g
Recruits assigned to various stations to further their training.
• National Fire Academy (NFA): continue training with the NFA Programs; on and off
campus courses offered to our personnel.
• Continued to provide optimum service to the residents and visitors of Hawai`i County
by coordinating effective training with partnering agencies and providing proper
staffing.
Program Measures
FY 2016-17 FY 2017-18 FY 2018-19
Actual* Budget ; Estimate**
Fire Training Bureau Program Delivery(Hours):
Fire Fighter Recruit Training 2,152 3,100 2,500
Fire/Rescue Training(Operations) 752 1,100 1,000
Public Education Training(Fire Extinguisher Trng) 40 130 100
Hazardous Material Training 328 400 360
Medical First Responder Training 190 400 220
Incident Command/Officer Training 40 200 150
Driver Improvement Training 3,216 4,000 3,500
Wildland Training 142 200 200
Administrative Duties*** 2,320 3,100 3,100
*Note: It should be noted that the program delivery hours depicted represent instructor hours,and those same hours reflect,on
occasion,multiple instructors delivering the curriculum concurrently. For example,various modules for the firefighter recruit
training curriculum require multiple instructors monitoring training program delivery.
**These figures represent projections based on average of previous years'statistics.
**Administrative duties include hours aside from actual program curriculum delivery and includes documentation of program
mandates in compliance with HIOSH and other regulatory mandates.
Program Expenditures**
FY 2016-17 FY 2017-18 FY 2018-19
Actual Budget Request
Number of Positions 5 5 5
Salaries and Wages 403,675.66 395,677 409,085
Operations 109,193.68 80,284 76,616
Equipment - -Program Total 512,869.34 475,961 485,701
**Includes Training Bureau/Volunteer Fire Service
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FIRE
TRAINING BUREAU
Personnel Position Summary**
FY 2016-17 FY 2017-18 t FY 2018-19
Position Title Actual Budget Request
Fire Captain 3 3 3
I Fire Apparatus Trainer - - -
Fire Equipment Operator 1 1 1
Student Helper I 1 1 1.
Total 5 5 5
**Includes Training Bureau/Volunteer Fire Service
102
FIRE
VOLUNTEER TRAINING SECTION
Program Description
The Volunteer Training Section provides direction, coordination, support, and oversight
ill
of the Volunteer Firefighting training program.
The Hawai`i Fire Department is the only fire department in the State of Hawaii that is
considered to be a combination fire department whereby the emergency response
workforce is comprised of both paid career and volunteer responders. The primary
function of the Volunteer Training Section is to train all volunteers to the highest level,
promoting safety and adherence with the core values of the Hawai`i Fire Department.
Program Objectives
1. Continue with updated and improved digital radio communications training to all
volunteer personnel.
2. Replacement of aging vehicle fleet with increased 4x4 capability.
3. Begin start-up of Volunteer Co.9C Waimea Hawaiian Homelands.
4. Continue integration of Hawaii Fire Department operations personnel with Hawai`i
Fire Department Volunteer Fire companies.
Program Highlights
• Completed Defensive Driver Training Class for Fire Fighter Recruits in June 2017.
• Completed boundary changes for Volunteer Guidelines.
• Digital change over for radios.
• Completed Department of Transportation safety checks.
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FIRE
VOLUNTEER TRAINING SECTION
Program Measures
FY 2016-17 FY 2017-18 FY 2018-19
Actual Budget Estimate**
Volunteer Training:
•
Admin.,Research,Prep. (Hrs.) 2,960 2,980 2,970
Volunteer Company Training(Hrs.) 640 620 630
Volunteer Companies 20 20 20
Volunteer Fire Fighters 149 175 165
**Note: These figures represent projections based on average ofprevious years'statistics.
Program Expenditures
Refer to Training Bureau.
Personnel Position Summary
Refer to Training Bureau.
104
FIRE
MISCELLANEOUS
Program Expenditures
FY 2016-17 FY 2017-18 FY 2018-19
Actual Budget Request
Helicopter Services 897,300.29 1,320,716 1,296,616
Basic EMT Training - - -
Fire Grants 1,246,062.52 50,000 50,000
Fire Depts Private Contributions - 25,000 25,000
Total 2,143,361.81 1,395,716 1,371,616
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HUMAN RESOURCES
HUMAN RESOURCES
._ ~DEPARTMENT SUMMARY
Mission Statement
To be the employer of choice within the County and Island of Hawai`i by encouraging
and supporting all efforts to nurture a healthy, safe, and rewarding work environment and
community. As the human resource team, we are quality driven and committed to
sharing our expertise with departments and employees to enable them to better
accomplish their missions.
Department Goals
1. To provide names of qualified individuals to hiring departments on a timely basis for
the filling of their civil service vacancies.
2. To provide a classification and pay system that ensures an equitable compensation system.
3. To provide timely advice and assistance to all County agencies consistent with
applicable laws affecting human resource management.
4. To identify County training needs and provide training and personnel development
programs that will enhance the skills of County employees,provide a safe working
environment, and, ensure compliance with applicable laws affecting human resource
management.
5. To recognize County employees for their accomplishments.
6. To support the Merit Appeals Board and the Salary Commission with their duties and
functions.
7. To develop, implement, and maintain appropriate policies, procedures, and reports
required by law or by operational needs.
8. To negotiate and provide adjustments in wages,hours, and terms and conditions of
employment for County employees.
9. To identify and pursue appropriate changes in law, rules, contracts,policies and
procedures affecting human resource management.
10. To identify and reduce/eliminate unsafe and hazardous working conditions and work
practices in an effort to reduce the number of work place injuries and illnesses.
11. To process workers' compensation claims with respect and compassion for injured
workers, the ultimate goal of which is to return employee to his or her regular full
employment as a productive worker.
Funding Source and Position Count
General Fund $ 2,119,860 General Fund 49
Grant Revenue - Grant Revenue/Other 1
Total Budget: $ 2,119,860 Total Number of Positions 50
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Department Goals (continued)
12. To ensure departments and agencies are in compliance with applicable laws affecting
human resource management.
13. To assist, encourage, and insure, County compliance with laws, rules, and policies
relative to equal opportunity and employment.
Program Description
The Department of Human Resources is the central human resource agency for the
County of Hawai`i whose functions include administering the civil service laws as they
apply to the County. As the central human resource agency for the County, the
department has responsibility for strategic planning, workforce planning and
employment, equal opportunity, personnel development, compensation and benefits,
employee and labor relations, and occupational health and safety.
Program Objectives
Classification and Pay
1. Review and process position redescription reviews within five workdays of receipt.
2. Review and process reallocations for recruitment within ten workdays of receipt.
Labor Relations
1. Hear and respond to employer-level grievances within 60 days from receipt.
2. Answer all written departmental inquiries relating to the administration and
interpretation of all collective bargaining agreements and executive orders within 14 _
days from date of receipt if it does not require inter jurisdictional action, 30 days if it
does.
3. Provide background and other technical information required by the Corporation
Counsel's Office for the arbitration of grievances within 14 days from the date of
request.
Personnel and Organizational Development
1. Conduct the New Hire Orientation class once a month.
2. Provide at least six Customer Service Skills Training sessions annually.
3. Provide at least six Supervisory Skills Training sessions annually.
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HUMAN RESOURCES
Program Objectives (continued)
Personnel and Organizational Development(continued)
Development needs &im implement County-wide
Identify at least two Personnelp
program.
5. Annually coordinate the Prevention of Workplace Violence training program.
6. By September 30, 2018, hold the annual Pre-retirement Workshop.
7. Issue the Fall 2018 and Spring 2019 Training Catalogues.
Equal Opportunity
1. Respond to and resolve inquiries and complaints from the public and Hawai`i County
employees regarding various civil rights laws within 14 days from date received
unless extensive research/investigation or action/information from other departments
is required to properly respond to the inquiries and complaints.
2. By June 30, 2019, deliver two supervisory training classes and two non-supervisory
training classes.
Administrative Services
1. Conduct two department/agency audits each quarter on personnel files, temporary
assignment records,postings, etc. to ensure compliance with personnel laws, rules,
policies and procedures, collective bargaining agreements and executive orders.
2. With the exception of mass pay adjustments transactions, audit and approve properly
completed and submitted payroll certification forms within five workdays of receipt.
Audit and approve mass pay adjustment payroll certification forms within two weeks
of the last form received.
3. Review and act upon properly completed and submitted Flexible Spending Plan
change in status forms within two workdays of receipt.
4. By December 31, 2018, hold an annual employee awards program.
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HUMAN RESOURCES
Program Objectives (continued)
Recruitment and Examination
1. Establish eligible lists to assist hiring departments fill their vacancies:
• Within two months for registration recruitments and small/medium size open-
competitive recruitments requiring a written examination.
• Within three months for large size open-competitive recruitments requiring a
written examination.
• Within two months for open-competitive recruitments requiring a training and
experience evaluation(T&E).
• Within four months for the Police Officer I recruitment requiring a written
examination and a performance test.
2. Establish internal recruitment lists to assist hiring departments fill their vacancies
within one month for internal recruitments within the department or internal
recruitments within the County.
3. Certify (refer)names from available eligible lists to hiring departments within four
workdays from receipt of the request for the list.
4. Coordinate the placement of Hawai`i Community College Cooperative Vocational
Education (CVE) students within the County by October 31 of every year.
Health and Safety
1. Coordinate and/or conduct safety inspections of at least six County facilities.
2. Provide requested safety and equipment training within two months of original
request.
3. Provide four HIOSH-required training programs per quarter.
4. Provide at least four Defensive Driver Courses (DDC)to County employees during
the fiscal year.
5. Conduct a semi-annual workers compensation claims review.
6. Coordinate the annual flu shot clinic/mini-health fair for County employees in the
districts of Hilo, Puna, Waimea, Ka`u, and Kona.
Program Highlights
• Updated FLSA guidelines, and provided training to departmental human resources
staff on FLSA exemption determination. Implemented changes to keep records
updated on a regular basis.
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HUMAN RESOURCES
Program Highlights (continued)
• Updated Position Classification and Pricing Procedures, and provided training to
departmental human resources representatives on changes.
• Finalized an Internal Investigations Manual for County-wide use.
• Labor Relations staff conducted County-wide trainings on Developing Performance
Improvement Plans and Conducting Internal Investigations. A total of 107
supervisory employees participated in these trainings.
• Conducted five customer service trainings and six supervisory trainings island-wide.
Facilitated two Workplace Violence Trainings and one State and County Employees
Pre-retirement Workshop.
• Assisted the County Tuition Reimbursement Committee in awarding $14,115.24 to
six employees.
• The County's Policy and Procedure on Workplace Violence was revised in
collaboration with HR Managers from the Health& Safety, Personnel &
Organizational Development, Equal Opportunity/ADA Divisions.
• Coordinated County's Leave Sharing Program: two requests for shared leave hours
were approved; 42 employees donated 1,123.95 hours of vacation leave.
• Facilitated Flexible Spending Plan: As a cafeteria plan under section 125 of the
Internal Revenue Service Code,the County's Flexible Spending Plan allows
participants to pay for health insurance premiums and medical and dependent care
expenses with pretax dollars. As a result,participants realize both state and federal
income tax savings as well as FICA tax savings. In Plan Year 2016-2017,the County
saved approximately$540,066 in FICA taxes. During this period, 1,982 employees
participated in the plan.
• Conducted 249 open-competitive recruitments and 109 internal recruitments to fill
416 vacancies.
• Revised the County's procedures for Filling Civil Service Positions. Conducted
training for departmental representatives and staff.
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Program Highlights (continued)
• Oversaw the development of Interview and Selection Process procedures for each of
the 21 County Departments, and consulted with the appropriate unions.
• Coordinated island wide influenza vaccines with KTA for 398 employees.
Program Measures
FY 2016-17 FY 2017-18 FY 2018-19
Actual Budget Estimate
No. of Positions
Permanent Full-Time 2,833 2,818 2,839
Permanent Part-Time 208 207 207
Temporary Full-Time 256 262 256
Temporary Part-Time 11 11 11
Total No. of Positions 3,308 3,298 3,313
Applications Reviewed 8,672 11,000 10,000
Internal Recruitments Conducted 109 100 100
Open Competitive Recruitments Conducted 249 200 240
Examinations Administered 248 175 235
Certifications Completed 557 500 530
Personnel Transactions Processed 7,901 7,500 7,500
FSP Change Forms Reviewed/Processed 294 275 275
No. of POD*Training Programs Offered 70 40 40
No. of POD Training Sessions Conducted 48 60 50
No. of Employees Who Attended POD Training 816 600 600
CVE Students Placed 10 15 15
Initial Allocations 30 3 5
Reallocations** 379 300 300
New Classes 8 5 1
Position Redescription Reviews 254 125 200
Class Specification Amendments 66 50 50
Step 3 Grievances Heard 6 20 10
Merit Appeals Board Meetings 6 12 12
Merit Appeals Board Hearings 4 5 5
Salary Commission Meetings 1 9 9
Tool Testing 2 2 2
Monthly Reports-Accidents 12 12 12
Safety Inspections 9 6 6
Medical Bills Processed 4,343 4,000 4,000
First Aid Classes—Trained Employees 157 100 100
Driver Training&Equipment(No. of Employees) 98 25 25
* Personnel and Organizational Development(POD)
** Includes 165 reallocations for recruitment purposes
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______.__ _ --_-_ HUMAN RESOURCES
Program Expenditures
FY 2016-17 FY 2017-18 FY 2018-19
Actual Budget Request
Number of Positions 50 50 50
Salaries and Wages 1,556,932.25 1,715,081 1,802,361
Operations 197,368.12 301,574 302,149
Equipment 29,998.07 16,800 15,350
Program Total 1,784,298.44 2,033,455 2,119,860
Personnel Position Summary
FY 2016-17 FY 2017-18 FY 2018-19
Position Title Authorized Authorized Request
Director of Human Resources 1 1 1
Deputy Director of Human Resources 1 1 1
Administrative Services Officer II 1 1 1
Clerk III 1 1 1
Equal Opportunity Officer/ADA Coordinator 1 1 1
Equipment Operations Instructor(Temporary) 2 2 2
Human Resources Assistant 2 2 2
Human Resources Manager II 4 5 5
Human Resources Manager III 1 - -
Human Resources Program Specialist 2 2 2
Human Resources Specialist I 3 2 2
Human Resources Specialist II 1 1 1
Human Resources Technician II 6 6 6
Safety Specialist - 1 1
Secretary-Reporter 1 1 1
Student Helper I 1 1 1
Workers' Compensation Claims Specialist III 2 2 2
Workers' Compensation Position _ 20 20 20
Total 50 50 50
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INFORMATION
TECHNOLOGY
INFORMATION TECHNOLOGY
DEPARTMENT SUMMARY
Mission Statement
The Department of Information Technology (DIT) supports the County in the creation
and implementation of technology solutions to improve IT infrastructure and government
services and keep Hawai`i County current within IT industry trends.
DIT is responsible for researching, selecting, acquiring, implementing, and managing
vital, sustainable technology solutions that allow the various departments and agencies to
provide the citizens of Hawai`i County with services that enable them to live and work
more safely, efficiently and productively.
DIT strives to adhere to the Mayor's values of providing excellent service, increasing
efficiency and transparency, and reducing waste; always being mindful of the taxpayer
dollar.
Department Goals
1. To manage, expand and enhance countywide computer networks to enable computer
system interconnectivity and information sharing among all departments and
agencies.
2. To keep critical information systems available (VoIP phones, e-Mail, Emergency
Operations Centers, Video Conferencing and Network availability) during times of
disaster.
3. To coordinate and assist County department and agency efforts to implement
computer systems and applications consistent with the County's overall priorities and
available resources.
4. To plan, coordinate, and assist with the development of a countywide Geographic
Information System.
5. To improve individual employee capabilities and productivity through training.
6. To provide opportunities for the citizens to access County government records and to
transact business with the County government using computer technology.
7. To continue to develop and improve common Information Technology policies,
standards, and procedures to guide County departments and agencies.
• Funding Source and Position Count
General Fund $2,812,140 General Fund 21
Grant Revenue - Grant Revenue
Total Budget: $2,812,140 Total Number of Positions 21
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INFORMATION TECHNOLOGY
Program Description
Information Technology provides the technical leadership in all aspects of computer use for
the County of Hawai`i, including GIS, financial and departmental applications,hardware
and software support,telecommunications and network functions.
Additionally, Information Technology provides advice and support for computer systems
and applications utilized by various County departments and agencies, performs systems
analysis and programming functions, maintains data security, and conducts in-house
computer training classes.
User Support Section
Help Desk:
Coordinates and supports the use and installation of desktop PCs, Laptops, mobile devices,
peripherals and audio/visual equipment. Provides technical advice and resolves problems
for all users of the County of Hawai`i network and electronic resources. Provides help desk
services and assists with training County staff. Provides guidance and assistance in the
implementation of common office automation products such as word processing,
spreadsheets, e-mail, and computer-based presentations.
Applications:
Analyzes, designs, develops,tests, implements, and supports computer applications running
on the County network. Assists County departments with the evaluation, selection, and
implementation of applications and information systems. Provides technical advice, custom
reports, and resolves problems for designated computer applications such as FRESH,
Utility Billing, Laserfiche Document Management, FireRMS and Building Permits.
Coordinates inter-departmental use of GIS,provides technical advice and aides with the
acquisition, sharing, and distribution of GIS data. Provides systems analysis, programming
support, and coordinates all departmental use of the County of Hawai`i website and
SharePoint Intranet sites. Coordinates and provides software training for County staff.
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INFORMATION TECHNOLOGY
Systems Support Section
Network:
Implements, monitors and manages the County information systems and network.
Coordinates maintenance, provides support, and resolves problems with the system servers.
Oversees all network communications,VOIP systems, Firewalls, and related equipment
that protect the County information systems. Researches and implements new technologies
for information systems.
Shared Services:
Evaluates, designs, selects,purchases, implements, and administers the County of Hawai`i
shared services. Oversees all network security, virus protection, email servers, file storage
and data backup. Analyzes, identifies, and conducts problem resolution for all network,
server, and workstation-based software systems. Researches and implements new
technologies for information systems.
Program Objectives
1. Provide a reliable and managed network for the County of Hawai`i, implement higher
level protocols and extend the network to include faster and reliable network
connectivity for County locations.
2. Expand and maintain the County of Hawai`i server and application support, assist
County Departments with Application implementations and expand the use of cloud
based technologies.
3. Maintain and enhance the reliability, cyber security, and redundancy of the County's
information technology infrastructures and consolidate network security and external
threat management for all County Agencies.
4. Review and improve Information Technology's customer support and services, and
expand the use of automated features to facilitate user setups and maintain current
software on client workstations.
5. Coordinate and manage a County-wide Geographic Information System (GIS). Create
GIS web mapping applications for use by both County Staff and the general public.
Provide GIS training for County Staff to expand its usage.
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INFORMATION TECHNOLOGY
Program Highlights
FY2016-17 highlights include County Network expansion&upgrades, fortification of
cyber security, and project support that improved the productivity and efficiency of County
services.
Network& Security
• Upgraded core network switch at central location to improve network reliability;
• Extended the County fiber network to include Waimea Highways and Automotive
Divisions, and Waimea Solid Waste Transfer Station;
• Increased internes bandwidth at WHCC from 25 to 100MB connection to provide faster
connectivity;
• Upgraded network monitoring and management software to improve accuracy and
expediency in response to network issues, access and security;
• Provided network connectivity and support for the new Highways building;
• Patched security holes and performed upgrades across all servers, network equipment
and applications to minimize cyber security risk;
• Created new Windows virtual server to support mobile device management and
improve network security ;
• Established monthly newsletter with emphasis on end-user education &cyber security
awareness;
• Activated synchronization software between Active Directory and Exchange to
streamline IT processes.
Applications & Departmental Support
• Abandoned Vehicles System- developing new management system with Environmental
Management;
• Affordable Care Act- completed coding for FY2015-16 federal mandated reporting for
Finance/Accounts and Human Resources;
• Assure ID System- assisting Liquor Control with upgrade;
• BMI Bar Coding for Inventory tracking - assisting Public Works Traffic and the
Finance Department with implementation. This system will be integrated with the Eden
Inventory module
• Bus route tracking and reporting - assisted Mass Transit Agency with RFP evaluation of
application;
• CAD - implementing a new CAD system for Fire Dispatch with the Fire Department,
Police Department and Spillman;
• Elections Division - assisted the Office of the County Clerk with 2016 processing;
• EnerGov Permitting System - implementing new building &permitting system with
Public Works & Planning.
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INFORMATION TECHNOLOGY
INFORMATION TECHNOLOGY
Program Highlights (continued)
Applications & Departmental Support(continued)
• iNovah- implementation of centralized cashiering system for Financ;e
• LaserFiche—upgraded enterprise data archival and management system ;
• NavRisk—assisted Human Resources with upgrade from Renaissance for Workers'
Compensation Claim processing and reporting;
• Office 365 &Exchange - implementing software and training for County Employees on
Skype for Business, OneDrive, OneNote, and SharePoint;
• Paratransit project- created maps of bus routes with 1 mile buffer zones for Mass
Transit;
• PulsePoint- created virtual PulsePoint Server for cardiac arrest mobile application to
empower everyday citizens;
• Wufoo—assisted the Mayor's Office with implementation of online forms to facilitate
public communication and transparency; Provided training to County departments.
GIS—upgraded platform and provided County-wide training
• Upgraded ArcGIS License, Portal, Web adapters, and Servers;
• Began working with Planning, Real Property and DEM to move GIS functionalities into
the new Enterprise environment;
• Established quarterly meetings to discuss GIS uses throughout the County;
• Confirmed a Pictometry contract for up to 100 concurrent sessions;
• Created an online ArcGIS map available to all County employees via the County's
Intranet.
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INFORMATION TECHNOLOGY
Program Measures
FY 2016-17 FY 2017-18 FY 2018-19
Actual Budget Estimate
Computer Systems
Servers(Physical):Retired/New/Total 4/3/49 15/10/80 6/6/49
Servers(Virtual):Retired/New/Total* - - 4/10/54
New network nodes added/Total nodes 14/59 12/55 5/74
New/replacement PC's setup 158 200 175
Total workstations supported 1,247 1,300 1,300
Computer Applications
Total Running on C&C, State,Federal,Outside Computers** 22 22 -
Total Running on in-house LANs and PC Systems** 145 145 -
Information Technology In-House Custom Written** 46 46 -
Information Technology support w/3rd Party Vendor** 98 98 -
GIS Licensed Users: Information Technology/Other Dept. 54 55 56
GIS Data Layers Public Domain 50 50 55
In-House/County of Hawai`i 225 115 248
Imagery/Percent of Island covered 100% 100% 100%
Other Work Statistics
Primary Computer System Uptime During Normal Work Hours 99% 99% 99%
(247 days x 8.75 hrs.)
Face to Face IT Training Classes and Workshops Offered 28 350 30
Face to Face IT Training Classes Attendees 179 350 180
Virtual Training Classes and Workshops Offered*** - - 1,920
Virtual Training Classes and Workshops Attendees*** - - 400
Service Desk Calls 7,643 7,000 7,500
Average Service Desk Calls/Day 31 28 30
Average number of days a support call is Open 6.4 7 7.5
Voice Over IP
Numbers Supported 913 924 960
Call Manager Servers 3 3 3
Voicemail Servers 2 2 2
* 10/27/17 New program measure to indicate a network transition from physical servers to virtual servers
** Phasing out as of FY18-19 as applications transition to the cloud and 3`d party vendors
***Separation of IT specialized face-to-face courses versus general online courses(only face-to-face reported in FY2017-18 and prior)
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INFORMATION TECHNOLOGY
Program Expenditures
FY 2016-17 FY 2017-18 FY 2018-19
Actual _ Budget Estimate
Number of Positions 21 21 21
Salaries and Wages 1,205,351.30 1,288,728 1,417,644
Operations 1,205,927.91 1,279,205 1,227,297
Equipment 183,690.00 292,905 167,199
Program Total 2,594,969.21 2,860,838 2,812,140
Personnel Position Summary
FY 2016-17 FY 2017-18 FY 2018-19
Position Title Actual Authorized Request
Director of Information Technology 1 1 1 _
Geographic Information Systems Analyst III 1 1 1
Information Systems Analyst I 3 - -
Information Systems Analyst II - 3 3
Information Systems Analyst III 5 5 5
Information Systems Analyst IV 2 2 2
Information Systems Analyst V 6 6 6
Information Systems Program Manager 2 2 2
Private Secretary 1 1 1
Total 21 21 21
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LEGISLATIVE AUDITOR
LEGISLATIVE AUDITOR
DEPARTMENT SUMMARY
Mission Statement
Hawai`i County Charter section 3-18 establishes an independent audit function within the
Legislative Branch through the Office of the Legislative Auditor. It is our mission to
serve the Council and citizens of Hawai`i County by promoting accountability, fiscal
integrity, and openness in local government and to serve as a catalyst for improving
County government. Through performance and/or financial audits of County agencies
and programs, the Office of the Legislative Auditor examines the use of public funds,
evaluates operations and activities, and provides findings and recommendations to
elected officials and citizens in an objective manner. Our work is intended to assist
County government in its management of public resources, delivery of public services,
and stewardship of public trust.
Department Goals
1. To procure an external certified public accountant to conduct an annual independent
post-audit of the County's financial transactions to assist the Council in complying
with requirements of the Hawai`i County Charter.
2. To conduct or cause to be conducted performance and/or financial audits and special
studies of the funds, services, and operations of any County agency, executive
agency, and/or program, as set forth by the Legislative Auditor in an annual audit
plan that shall be transmitted to the Council and the Mayor and filed with the County
Clerk as a public record.
3. To conduct or cause to be conducted follow-up performance reviews to monitor and
evaluate the implementation of audit recommendations by audited County entities.
4. To assist the Council in its efforts to ensure openness and accountability in the
expenditure of public funds, as may be requested by the Council by resolution.
Funding Source and Position Count
General Fund $759,120 General Fund 5
Grant Revenue Grant Revenue/Other
Total Budget: $759,120 Total Number of Positions 5
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LEGISLATIVE AUDITOR
Program Description
The Office of the Legislative Auditor developed an internal operations or audit manual,
which was adopted by the Council in 2006 and updated in 2013 and 2016,to provide
consistency and conformance with generally accepted government auditing standards
(GAGAS) in the performance of our audit responsibilities and reporting procedures. The
Office of the Legislative Auditor develops an annual audit plan based on a risk
assessment of County agencies,programs, and funds utilizing objective methodology to
identify priority areas for assignment of audit resources.
To assist the Council in complying with requirements of the Hawai`i County Charter,the
Office of the Legislative Auditor is responsible for the procurement of an external
certified public accountant to conduct an annual independent post-audit of the County's
accounts and financial transactions.
Program Objectives
1. To procure an independent certified public accountant to conduct an annual post-audit
of the County's accounts and financial transactions (Hawai`i County Charter §10-13).
2. To file an annual audit plan with the Council based on a County-wide risk assessment
of funds, programs, services, and operations of any County agency, executive agency,
or program, which is supported, in whole or in part, by County funds (Hawai`i
County Charter §3-18).
3. To conduct or cause to be conducted performance and/or financial audits of County
agencies, programs, and/or operations in accordance with the annual audit plan, or as
determined necessary by the Legislative Auditor(Hawai`i County Charter §3-18).
4. To conduct or cause to be conducted follow-up performance and/or financial reviews
of audited entities in accordance with the annual audit plan, or as determined
necessary by the Legislative Auditor(Hawai`i County Charter §3-18).
5. To conduct or cause to be conducted special studies or projects to ensure openness
and accountability in the expenditure of public funds.
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LEGISLATIVE AUDITOR
Program Highlights
Financial Audits. Pursuant to Hawai`i County Charter §10-13, the Office of the
Legislative Auditor procured an independent external auditor to conduct the annual
financial audits for the four-year period FY 2013-14 through FY 2018-19 and awarded
Contract No. c.004162 to N&K CPAs, Inc. on December 5, 2013. As part of this
contract,the scope of work includes an audit the County's Comprehensive Annual
Financial Report, an audit of the Department of Water Supply's Financial Statement, a
Single Audit of Federal Financial Assistance Programs, Landfill Financial Assurance
Report, and Office of Housing Section 8 Report.
Performance Audits:
Audit of the Cash Handling at County of Hawai`i's Department of Water Supply: The
Office of the Legislative Auditor transmitted to the Council and Mayor and filed with the
Clerk as public record a report on the Department of Water Supply's cash handling
procedures on August 25, 2017. The purpose of the audit was to determine whether
DWS implemented internal controls over water receipts to prevent, detect, and deter
fraudulent transactions. We evaluated if these internal controls followed best practices.
The Office of the Legislative Auditor reported that the Department of Water Supply's
water receipts cash handling process lacked significant internal controls including
adequate segregation of incompatible duties and independent review and monitoring.
Due to these internal control weaknesses, our audit could not determine if all cash
received was deposited. We did not identify any instances of fraud or misappropriations
during our testing.
Audit of the Department of Human Resources Hiring Practices: The Office of the
Legislative Auditor transmitted to the Council and Mayor and filed with the Clerk as
public record a report on the Department of Human Resources hiring practices on
September 7, 2017. The purpose of the audit was to determine whether hiring practices
in place were effective at ensuring equitable, uniform, and transparent selection of
candidates and ensuring compliance with applicable laws, regulations, County policies
and procedures and best practices. In addition, we identified potential areas for
improvement. We reviewed and evaluated internal controls over hiring practices during
calendar year 2016 through January 2017. We also examined 46 new hire civil service
positions in four departments during calendar year 2016. The Office of the Legislative
Auditor reported numerous questionable hiring practices including how applicants were
identified to be interviewed, how applicants were assessed, and how departments were
using DHR's referred list of eligible applicants.
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LEGISLATIVE AUDITOR
Audit Plan for FY 2017-18. The Office of the Legislative Auditor is currently working on
several performance audits including cash handling procedures at the Department of Mass
Transit, Contract Management and Change Orders, Overtime, and Department of Water's
contingency plans for water wells. These should be issued during calendar year 2018. In
addition,the Office of the Legislative Auditor is conducting follow-up audits on both
purchasing card usage (County—wide) and variable frequency drives (Department of Parks
and Recreation). These both should be issued in 2018.
Our audit reports are available on-line at
http://records.co.hawaii.hi.us/Weblink8Browse.aspx?dbid=l&startid=18592.
Special Studies or Projects:
Annual Audit Plan and Risk Assessment: The Office of the Legislative Auditor will
update their Annual Audit Plan based on the results of its countywide risk assessment
survey and other known or inherent risk factors.
Program Measures
FY 2016-17 FY 2017-18 FY 2018-19
Actual Budget Estimate
Annual Audit Plan Filed with Council Yes Yes Yes
Performance and/or Financial Audits Completed 2 4 4
Performance and/or Financial Audits Ongoing 3 2 2
Special Studies or Projects Completed 1 2 2
Special Studies or Projects Ongoing 1 1 1
Program Expenditures
FY 2016-17 FY 2017-18 FY 2018-19
Actual Budget Request
Number of Positions 5 5 5
Salaries and Wages 346,577.96 357,092 369,740
Operations(includes external audit of County finances) 268,142.39 400,410 388,380
Equipment 1,932.22 1,000 1,000
Program Total 616,652.57 758,502 759,120
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Personnel Position Summary
FY 2016-17 FY 2017-18 FY 2018-19
Position Title Authorized Authorized Request
Legislative Auditor 1 1 1
Administrative Assistant to the Legislative Auditor 1 1 1
Audit Analyst 3 3 3
Total 5 5 5
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• LIQUOR CONTROL
LIQUOR CONTROL
DEPARTMENT SUMMARY
Mission Statement
To promote the health, safety and welfare of the general public by regulating the
importation, manufacture, distribution, sale and service of alcoholic liquors in the County
of Hawai`i.
Department Goals
II P
1. To govern operations of liquor licensees which promote reasonable practices in the
sale or service of liquors by Rules of the Liquor Commission and/or implementation
of programs which promote compliance to liquor laws.
2. To enforce the liquor laws of the State and County of Hawai`i.
3. To grant, renew or deny liquor license applications and permits in accordance to law.
4. To provide efficient administrative services.
5. To educate licensees, staff, commission,board members and the public on liquor laws
and issues affecting their activities.
6. To conduct and/or support public and youth programs whether through education,
enforcement, or activities which promote compliance to liquor laws and responsible
drinking.
7. To help support businesses and industries involved in the sale of liquor, by
streamlining and updating current licensing and enforcement practices and
procedures.
8. To increase use of online database and electronic filing system (to include
applications and renewals).
9. To increase use of electronic licensee notification system.
10. To implement an online payment(fees and fines) system.
Funding Source and Position Count
General Fund - General Fund
Grant Revenue - Grant Revenue/Other
License Fees $2,052,601 License Fees 19
Total Budget $2,052,601 Total Number of Positions 19
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LIQUOR CONTROL
LIQUOR CONTROL
Program Description
1. To grant, renew and refuse applications or liquor licenses for the manufacture,
importation and sale of liquor.
2. To amend or adopt rules having the force and effect of law in the county.
3. To enforce state and county liquor laws by inspections of licensed premises and
investigations of complaints or violations for referral to the Liquor Control
Adjudication Board.
4. To provide services to and on behalf of the Liquor Commission and Liquor Control
Adjudication Board, including the review and amendment of procedures and duties.
5. To provide education to licensees, staff, Commission, Board and the public.
6. To review county and state liquor laws toward uniformity.
7. To conduct and/or support public and youth programs whether through education,
enforcement, or activities which promote compliance to liquor laws.
8. To help support businesses and industries involved in the sale of liquor,by
streamlining and updating current licensing and enforcement practices and
procedures.
Program Objectives
1. Licensing:
a. Conduct 30 interviews with new liquor license applicants.
b. Process 30 new license applications.
c. Conduct 30 site visits to applicant premises.
2. Operations:
a. Hold minimum of 18 manager examinations in Hilo and 36 in Kona for
approximately 900 employees of licensed establishments. Classes and
examinations to be offered to all licensees' staff, including minor-aged
employees.
b. Conduct minimum of 850 licensee checks per month to promote compliance to
liquor laws by liquor licensees.
c. Provide all staff, commissioners and board members education via county, state
and nationally sponsored programs.
3. Public Programs:
a. Provide minimum of two youth, public and enforcement programs which promote
compliance to liquor laws.
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LIQUOR CONTROL
LIQUOR CONTROL
Program Highlights
1. There were no significant liquor related legislation in 2017.
2. The department donated $4,300 as part of its Project Grad program. The funds
were used to provide five high school senior classes with fun-filled, alcohol-free
and drug-free activities on their graduation night.
3. To support activities and programs that promote compliance and education of our
liquor laws, the Department of Liquor Control processed 50 district contingency
fund grants requested by our Council members. Funds provided students and
community members with safe, secure, alcohol-free and drug-free locations and
alcohol-free and drug-free activities such as Project Grad, student exchange
programs, beach clean-ups, sporting activities, art therapy sessions, meal and food
distributions,to name a few.
4. A new public program, "I am B.R.A.V.E. Hawai`i Island, features celebrity Augie
T. Using his B.R.A.V.E. Hawai`i framework, Augie T. customized this underage
drinking and illegal substance use prevention program for the needs of the County
of Hawai`i and will be introduced into our middle school classrooms. His
curriculum will include setting goals to make the right choices, facilitating the use
of a website he created specifically for"B.R.A.V.E. Hawai`i Island" and teach
them how to use it for encouragement and positivity. The theme "I am
B.R.A.V.E. because I said NO to alcohol"will be used for the creation of videos
and posters by the students.
5. The department has been working with the Hawai`i Information Consortium,
LLC, in bringing new liquor license applications and direct wine shipper permits
online. A portal that can be reached from a link on our County website allows
applicants to directly use our online application forms, upload information and
pay for the application or permit online. The applications were launched in
August 2017 and if successful, expansion will be made to include liquor license
renewals and other permits.
6. The department had two public service announcements air on Lava 105.3FM and
KKOA 107.7FM radio. Both had messages to not drink and drive. The first aired
during the summer when partying and driving was more prevalent. The other
aired just before the Christmas holidays as a reminder to drink responsibly.
128
LIQUOR CONTROL
..._-.LIQUOR CONTROL
7. The Annual 2018 National NCSLA Conference (National Conference of State
Liquor Administrators) will be held at the Hilton Waikoloa Village in June 2018.
The Hawai`i County Department of Liquor Control will be the host to
approximately 500 attendees and their families from around the nation.
8. Compliance checks are conducted year round against retail and dispenser
licensees to combat the sale of liquors to minors.
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LIQUOR CONTROL
LIQUOR CONTROL
Program Measures
FY 2016-17 FY 2017-18 FY 2018-19
Actual Estimate Estimate
Licensing
Applications for Licenses
Interviews for Applications 91 90 90
Regular 24 50 50
Renewal 388 .380 380
Special 104 75 75
Transient Vessel 187 200 200
Catered Functions 105 250 250
Miscellaneous Applications 441 300 300
Permit Applications 1,020 1,000 1,000
Site Inspection 33 60 60
Liquor Commission
Public Hearings on Rules and Regulations 0 0 0
Meetings(Public Hearings,Preliminary Hearings, 10 14 14
Special Meetings,Workshops)
Site Visitations 0 2 2
Liquor Control Adjudication Board
Public Hearings on Rules and Regulations 0 0 0
Meetings(Public Hearings, Special meetings, 4 5 5
Workshops)
Violations to Board 32 45 45
Operations
Warning and Citations 19 75 75
Manager Examinations 1,372 1,500 1,500
Manager Registration(activate existing manager 226 500 500
cards)
Audio Surveillance Checks 10 25 25
Field Inspections Per Month 1,368 1,500 1,500
Public Complaints 17 15 15
Investigations 74 150 150
Program Expenditures
FY 2016-17 FY 2017-18 FY 2018-19
Actual Budget Request
Number of Positions 19 19 19
Salaries and Wages 904,427.16 963,698 1,040,689
Operations 979,166.33 1,114,400 953,362
Equipment 6,024.73 5,300 6,550
Public Programs 177,504.00 52,000 52,000
Program Total 2,067,122.22 2,135,398 2,052,601
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LIQUOR CONTROL
LIQUOR CONTROL
Personnel Position Summary
FY 2016-17 FY 2017-18 FY 2018-19
Position Title Authorized Authorized Request
Director of Liquor Control 1 1 1
Administrative Assistant 1 1 1
Administrative Services Assistant I . 1 1 1
Clerk III 1 1 1
Liquor Control Administrative Officer 1 1 1
Liquor Control Investigator II 7 7 7
Liquor Control Investigator III 2 2 2
Liquor Control Licensing Officer 1 1 1
Liquor Control Licensing Technician I 1 1 1
Liquor Licensing Clerk 1 1 1
Private Secretary 1 1 1
Secretary to Board and Commission 1 1 1
Total 19 19 19
•
•
131
MANAGEMENT
MANAGEMENT
OFFICE OF THE MAYOR
Mission Statement
To govern with openness, efficiency, and trust in order for this County to thrive as a
caring place to live, work, and play together.
Department Goals
Administration
To accomplish strategic priorities by working collaboratively and constantly striving to
be better.
Funding Source and Position Count
General Fund $ 1,722,212 General Fund 18
Grant Revenue $ 30,000 Grant Revenue/ Other 3
Total Budget: $ 1,752,212 Total Number of Positions 21
132
r-
MANAGEMENT
OFFICE OF THE MAYOR
Program Description
The Office of Management provides leadership, direction and supervision for
departments and agencies of the County of Hawai`i, ensures that the duties and
responsibilities of the executive branch are faithfully discharged in accordance with the
provisions of the County Charter, and addresses the needs, concerns and interests of the
people of the Island of Hawai`i.
Program Objectives
• Prudent Finances. Budget stringently to deliver services efficiently, plan for long-
term liabilities and contingencies, and optimize revenue generation.
• Productive Workplace. Foster a work environment where County employees are
trained, managed, and appreciated to fulfill their duties to the best of their abilities.
• Strategic Objectives. Collaborate and promote innovation among departments to
accomplish identified priorities.
• Economic Initiatives. Partner with the nonprofit and private sectors to diversify
economic and employment opportunities.
• Resilient Community. Be knowledgeable, trained, and prepared for all types of
emergencies and disasters.
• Inclusive Governance. Encourage civic participation with appointments to boards
and commission, and an active community planning system that exemplifies
democracy at its best.
• Open Communication. Communicate with the public with a two-way system that
informs and is responsive to suggestions,requests, and complaints.
• Sustainable Environment. Respect and sustain the natural and cultural heritage of this
County.
Program Highlights
• Provided leadership, direction and assistance to County departments as they work towards
their goals and objectives.
• Maintained funding levels for critical, core County government services despite rising cost
of healthcare, energy and collective bargaining agreements.
• The Kim administration is tackling the island's growing homeless problem in active
collaboration with federal, state and private agencies. The Mayor, in cooperation with the
Governor, has taken the lead in developing the Mauna Kea World Peace Park initiative,
and is recruiting exemplary individuals in the private sector to work with him to further its
goals.
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MANAGEMENT
OFFICE OF THE MAYOR
• The Kim administration has tackled a major overhaul of the Mass Transit Agency; has
acquired seven used buses from City and County of Honolulu to supplement the depleted
Hele-On bus fleet. A new administrator was recruited, and will begin work shortly on the
extensive overhaul of Mass Transit system operations.
• The Mayor's Office advocates actively for a physician residency program on Hawai'i
Island, to ensure future generations of health care providers for our community.
• The Kim administration is working actively on a road connectivity program for Puna,to
alleviate traffic congestion and improve quality of life in the region. Walking paths, bike
trails and other life-enhancing improvements are under development.
• The County is developing a system aimed at streamlining the permitting process; this is
slated to be tested and go live in 2018.
• Yearly increases in employee healthcare coverage,retirement, energy and fuel costs in
addition to collective bargaining increases, demands for infrastructure, public safety and
mass transit have placed increased burden on our ability to meet the needs of our
community. The Kim administration is working to meet these needs while maintaining
fiscal prudence.
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MANAGEMENT
OFFICE OF THE MAYOR
Program Measures
FY 2016-17 FY 2017-18 FY 2018-19
Actual Budget Estimate
*Incoming&Outgoing Correspondence 7,695 6,000 7,000
*Incoming correspondence only
Program Expenditures
FY 2016-17 FY 2017-18 FY 2018-19
Actual Budget Request
Number of Positions 20 20 21
Salaries and Wages 1,339,672.65 1,077,525 1,459,283
Operations 186,991.50 292,882 289,554
Equipment 4,220.48 1,275 3,375
Program Total 1,530,884.63 1,371,682 1,752,212
Personnel Position Summary
FY 2016-17 FY 2017-18 FY 2018-19
Position Title Authorized Authorized Request
Mayor 1 1 1
Managing Director 1 1 1
Deputy Managing Director 1 1 1
Administrative Services Assistant I 1 1 1
Administrative Specialist 1 1 1
Clerical Services Assistant 4 4 3
Data Processing Control Clerk I 1 1 1
Executives Assistant Aide - - 1
Executive Assistant II 1/2T 1 1 1
Executive Assistant III 4 4 4
Homeless Program Specialist - - 1
Private Secretary to the Managing Director 1 1 1
Private Secretary to the Mayor 1 1 1
Program Manager(Temp) 1 1 1
Public Relations Specialist 1 1 1
Student Helper I 1 1 1
Total 20 20 21
135
MANAGEMENT
COST OF GOVERNMENT
Program Description
The Cost of Government Commission studies and investigates the organizations and
methods of operations of all County departments, commissions, boards, offices and other
instrumentalities of all branches of the County government and determines what changes,
if any, may be desirable.
Program Objectives
1. Examine and investigate the organizations and methods of operations of all County
departments, commissions, boards, offices and other instrumentalities of all branches
of the County government and determines and recommends changes, if any, by the
Charter-imposed deadline.
Program Highlights
A new Cost of Government Commission will be appointed to terms starting one year
after the beginning of the term of the mayor, and shall submit its report not later than
eleven months after its appointment.
Program Measures
FY 2016-17 FY 2017-18 FY 2018-19
Actual Budget Estimate
Departments/boards/commissions reviewed N/A N/A N/A
Program Expenditures
FY 2016-17 FY 2017-18 FY 2018-19
Actual Budget Estimate
Operations - -
Program Total - - -
136
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MASS TRANSIT AGENCY
MASS TRANSIT AGENCY.
DEPARTMENT SUMMARY
Mission Statement
Create a high-quality,multi-modal transportation system that provides safe, reliable,
convenient, environmentally responsible, and cost effective mobility choices that meet
the needs of our residents and visitors.
Department Goals
1. Improve transportation mobility for the public, including service for the mobility
impaired. Make riding public transportation easier and more desirable.
2. Assist the public in obtaining transportation alternatives to the private automobile
through the use of buses, ride sharing, bicycling, and alternate fuel for ground
transportation. Create a transit system responsive to the needs of vulnerable
populations and those for whom transit is a necessity.
3. To allow users of the transportation system to travel to work, health services,
educational institutions,business and commerce centers, after school activities, and
recreational sites. Connect modes to enable a seamless integration of transit networks,
bicycle, and pedestrians by the use of transportation hubs.
Program Description
The Mass Transit Agency plans, directs, and coordinates the activities of the Hawai`i
County public transportation system. The agency also provides administrative support for
the Hawai`i County Transportation Commission.
Funding Source and Position Count
General Fund $4,599,085 General Fund 13
Grant Revenue $1,875,700 Grant Revenue/Other
Total,Budget: $6,474,785 Total Number of Positions 13
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MASS TRANSIT AGENCY
MASS TRANSIT AGENCY
Program Objectives
1. Restore service reliability and increase system ridership from FY 2017-18.
2. Resolve and follow-up on all complaints within two weeks.
3. Maintain the current level of services for public transportation.
4. Continue expansion of official bus shelter and bus stop sign program.
Program Highlights
1. Bus ridership amounted to 766,472 passenger trips while the Hele-On Kako`o Para-
transit program provided 1,970 rides and the shared ride taxi program provided
134,986 passenger trips.
2. Implemented Hele-On Kako`o Paratransit services, complementing fixed routes in the
Hilo and Kona areas. Services offer origin to destination service for individuals with
a disability who are unable to utilize the regular Hele-On bus services. Eligibility for
the program is not based on the disability, but rather the functional inability of
someone to use the fixed route service. Services began July 1, 2016.
3. Created a North Kohala/Waimea Shuttle pilot program to afford additional
transportation for seniors and the rural community to access services. The route ran
from July, 2016—January, 2017.
4. Continued to support various local community events by providing safe and efficient
transportation.
5. Began construction of the Mass Transit Baseyard and Maintenance Facility. The
facility will house mass transit fleet, , administration and operations personnel. Total
cost of the project amounts to 11.2 million dollars.
6. Island-wide bus shelter program is ongoing. Completed bus shelters in Waimea,
Laupahoehoe, Kurtistown, and Na`alehu.
7. Kicked off the development of Hawaii County's Transit Master Plan. The TMP will
contain a baseline study that has not existed before. The plan will provide a close
examination of the future alternatives and the reasoning why the path followed was
selected. Planning for public transit should reflect the islands shared vision for the
future, while the goal is to provide quality service in an efficient and equitable
manner. The TMP will be completed in the 2nd quarter of 2018.
138
MASS TRANSIT AGENCY
MASS TRANSIT AGENCY
Program Measures
FY 2016-17 FY 2017-18 FY 2018-19
Actual Budget Estimate
Total Passengers 766,472 900,000 750,000
Cost Per Passenger $12.24 $11.76 $16.01
Program Expenditures
g P
FY 2016-17 FY 2017-18 FY 2018-19
Actual Budget Request
Number of Positions 11 13 13
Salaries and Wages 728,336.29 763,508 811,940
Operations 1,919,312.72 5,018,400 1,050,000
Equipment 75,596.43 1,050,000 2,097,975
Program Total 2,723,245.44 14,031,908 6,474,785
Personnel Position Summary
FY 2016-17 FY 2017-18 FY 2018-19
Position Title Authorized Authorized Request
Mass Transit Administrator 1 1 1
Account Clerk 1 2 2
Automotive Mechanic I 4 4 4
Automotive Mechanic II 1 1 1
Clerk II 1 1 1
Mass Transit Assistant 1 1 1
Mass Transit Operations Assistant 1 1 1
Mass Transit Specialist I 1 1 1
Program Manager* - 1 1
Total 11 13 13
Converted Contract Position
139
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i
P
MISCELLANEOUS
ANIMAL CONTROL
Mission Statement
The Hawai`i Island Humane Society (HIHS), contracted by the County to provide animal
control services, is a 501(c)3 nonprofit organization, whose mission is to prevent cruelty
to animals, eliminate pet overpopulation, and enhance the bond between humans and
animals.
Goal
To investigate and resolve animal-related complaints and enforce animal control laws.
To develop comprehensive educational programs and spay/neuter programs aimed at
reducing the number of animal-related problems in our community.
Program Description
The HIHS is responsible for the Animal Control contract, which involves enforcing
Hawai`i County Code Chapter 4 Animal Control related laws and State of Hawai`i Laws
(Hawai`i Revised Statutes 142). These laws currently include ordinances related to the
following:
• Vicious Dogs
• Stray Animals/Impoundment
• Animal Licensing
• Cruelty and Neglect Investigations
HIHS Officers are badged through training provided by HIHS and County agencies. The
Animal Control Officers (ACOs)then respond and resolve animal control situations by
educating the public about responsible pet ownership and appropriate animal control laws
and penalties as well as issuing complaint and comply notices, citations, and vicious dog
designations. HIHS Officers are available 24 hours a day, seven days a week to respond
to animal related emergencies.
HIHS must accept all animals, regardless of condition, into its three shelters in Kona,
Kea`au, and Waimea. We are responsible for sheltering and caring for all animals and
providing opportunity for reunification with owners. Other services related to the
contract include dog licensing, administration of the Spay/Neuter Community Assistance
Program, and legislative support of improved animal-related laws.
140
MISCELLANEOUS
ANIMAL CONTROL
Program Description (continued)
In addition, HIHS provides adoption services, low-cost microchipping, education for
adults and children, foster-care programs, volunteer opportunities, cat registrations, and
basic and preventative medical care for shelter animals. HIHS community programs
focus on creating better relationships between people and animals, and educating the
public on the importance of spaying and neutering and humane treatment of animals.
Program Objectives
1. 90% of vicious dog calls will be responded to within two hours.
2. 90% of loose animal posing a public safety hazard calls will be responded to within
two hours.
3. 90% of injured animal related calls will be responded to within two hours.
4. 90% of calls for animal control assistance by the police will be responded to within
three hours.
5. 90% of animal cruelty and neglect cases will be responded to in 24 hours and
resolved in 14 working days.
6. 90% of license, loose dog and any non-cruelty/neglect cases will be responded to in
48 hours and resolved in five working days.
7. 84 Sweeps of problem communities per year.
Program Highlights
g
• HIHS has taken the initiative to regularly patrol previously problem areas. We are
working closely with Community Policing in all districts to educate and resolve
potential problems before they escalate.
• We continue to work on disaster preparedness and stand ready to assist the Red Cross
in pet management at Shelters in the event of an emergency. We are also partnering
with the Hawai`i County Civil Defense to be prepared in case of an emergency.
• We continue to introduce new spay/neuter programs that have allowed us to increase
the numbers of surgeries that we can perform and the number of free or low-cost
surgeries provided to the community, at HIHS expense. Acting as the administrator
for the County Spay/Neuter Assistance Program we provided over 2,375 free
spay/neuter vouchers to the community last fiscal year. This program is on track to
141
MISCELLANEOUS
ANIMAL CONTROL
Program Highlights (continued)
provide the same amount or more this fiscal year. This program is a win-win for our
Island and we are encouraged that this program has continued. HIHS was able to
offer an additional 1,269 in free or discounted spay/neuter surgeries through our
programs.
The following are highlights of what we are working towards in the 2016 fiscal year.
• We will continue to increase efficiency in scheduling of man-hours, improved
systems, cost-cutting, educating the community in the importance of spaying and
neutering, and education of the next generation with our Humane Education Program.
• We plan on continuing the education and training of our Animal Control Officers, as
well as employees in other departments. Areas of concentration this year will
continue to be customer service, disaster preparedness, resolving problems and
animal law enforcement.
• HIHS will increase programs to the under-served in our community. These programs
include: discounted or free spays and neuters and access to donated pet food.
• We will continue to increase outreach and education opportunities to the public on
responsible pet ownership and animal-related laws.
• We will continue to build a better relationship with the Police Department, County
Council and the Administration, as well as other state and federal agencies.
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MISCELLANEOUS
ANIMAL CONTROL
Program Measures
FY 2016-17 FY 2017-18 FY 2018-19
Actual Budget Estimate
Percentage of vicious dog calls will be responded to within 90% 90% 90%
two hours
Percentage of loose animal posing a public safety calls will be 90% 90% 90%
responded to within two hours
Percentage of injured animal related calls will be responded to 90% 90% 90%
within two hours
Percentage of animal control assistance by the police will be 90% 90% 90%
responded to within three hours
Percentage of animal cruelty and neglect cases will be 90% 90% 90%
responded to in 24 hours and resolved in 14 working days
Percentage of license,loose dog and any non-cruelty/neglect 90% 90% 90%
cases will be responded to in 48 hours and resolved in five
working days
Number of sweeps of problem communities per year 84 100 100
Animal Intake
Stray/Feral 10,300 12,500 12,000
Owner Surrendered 2,116 3,500 3,000
Total Intake 12,416 16,000 15,000
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MISCELLANEOUS
ANIMAL CONTROL
Program Measures (continued)
FY 2016-17 FY 2017-18 FY 2018-19
Actual Budget Estimate
Redeemed 992 1,500 1,500
Adopted 3,531 3,500 3,500
Adopted animal returned to HIHS for health reasons 8 20 20
Euthanized 7,562 9,400 8,000
Adoption percentage(Based on total intake numbers) 42.15% 40.00% 40.0%
Adoption percentage(Based on Adoptable Animals) 100.0% 95.00% 100.0%
Animal control related calls 8,381 8,000 8,250
Dog license issued 7,165 7,500 7,500
Dog license fees collected $20,122 $20,750 $20,750
Cat licenses issued 1,188 925 1,000
After-hour emergency call-outs 504 1,000 1,200
g Y
Miles traveled 218,884 230,000 230,000
Dead animals collected 601 600 600
Complaint/comply notices issued 920 1,000 1000
Citations issued
HCC 4-30 Dog Running Loose 133 250 250
HRS 143-2 License Violation 54 50 50
HRS 7-11-1109 Cruelty to Animals 15 35 35
Other(inc.Vicious Dog) 29 90 90
Total Citations 253 425 425
Citations issued to repeat offenders 22 40 40 _
Number of animal pickups 417 500 500 _
Number of trap rentals 982 1,000 1,000
Spay/neuter coupons issued 3,749 3,000 3,500
Number of Animal Control Officers
Kea'au(also serving Hilo,Hamakua,Kea'au,Puna, 5 5 5
Ka'u)
Kona(also serving South Kona,Oceanview) 3 3 3
Waimea(also serving Honoka`a,Waikoloa,Kohala) 3 4 4
Total Animal Control Officers 11 12 12
144
MISCELLANEOUS
ANIMAL CONTROL
Program Expenditures
FY 2016-17 FY 2017-18 FY 2018-19
Actual Budget Request
Operations 2,081,625.00 2,081,625 2,185,706
Program Total 2,081,625.00 2,081,625 2,185,706
145
MISCELLANEOUS
MISCELLANEOUS/COUNTYWIDE COSTS
FY 2016-17 FY 2017-18 FY 2018-19
Actual Budget Request
Animal Control 2,081,625 2,081,625 , 2,185,706
Nonprofit Grants 1,482,625.00 1,500,000 1,000,000
Schools 30,276.07 , 58,500 58,500
Fringe Benefits
State Retirement System 31,822,444.54 40,000,000 43,000,000
FICA 5,924,707.85 7,202,245 7,200,000
County Pensions 24,357.16 27,000 27,000
Health Fund 29,717,015.92 33,700,859 16,000,000
Post-employment Benefits 11,495,000.00 . 14,867,200 39,806,000
Worker's Compensation 1,814,755.53 2,203,500 2,203,500
Unemployment Compensation 321,642.10 250,000 275,000
Vacation Pay - 500,000 500,000
Total Fringe Benefits 81,119,923.10 98,750,804 109,011,500
Bond Issue/Debt Service
Interest 17,712,991.00 18,666,678 28,656,331
Bond Redemption 26,145,140.00 . 30,462,835
Total Bond Issue/Debt Service 43,858,131.00 49,129,513 28,656,331
Supplemental Transfers
Transfer to Capital Project Fund 44,700.00 - -
Transfer to Housing Fund 1,572,396.00 2,143,350 2,012,389
Transfer to Self Insurance Fund - - -
Transfer to Solid Waste Fund 18,679,575.00 18,630,369 19,483,277
Transfer to Golf Course Fund 477,519.00 542,954 580,368
Transfer to Disaster/Emergency Fund 250,000.00 250,000.00 250,000.00
Transfer to Public Access/Open Space Preserve Fund 5,330,347.93 6,054,195 6,306,000
Transfer to Pub Acc/Open Space Preserve Maint Fund 666,293.49 _ 756,774 788,250
Transfer to Budget Stabilization Fund 250,000.00 250,000.00 250,000.00
Transfer to Highway Fund 10,000.00 - -
Transfer to Sewer Fund 2,120,785.00 2,268,837 2,980,294
Total Supplemental Transfers 29,401,616.42 30,896,479 32,650,578
Other Costs
Provision for Compensation Adjustment - 8,284,000 500,000
Sundry Refund - 15,000 15,000
Provision for Reallocation - 35,000 35,000
Miscellaneous Insurance Claims&Judgments 378,428.44 750,000 1,250,000
Public Safety Disaster/Emergency 193,111.53 250,000 250,000
Miscellaneous(Block&Housing Grants,Home Pgm) 5,233,531.81 . 150,000 150,000
Total Other Costs 5,805,071.78 9,484,000 2,200,000
146
PARKS di. RECREATION
PARKS & RECREATION
DEPARTMENT SUMMARY
Mission Statement
To provide a wide array of services for the public with excellence, integrity and aloha.
Department Goals
Service
• Provide and/or facilitate a wide array of services and opportunities that meet the
needs of the Big Island community while maintaining cultural uniqueness of our rich
heritage, diversity and the aloha spirit.
• Conduct the P&R "Service Survey" to evaluate the quality of services provided and
report the results quarterly.
• Keep the public informed of the availability of programs and facilities via various
media outlets including a departmental website.
Facilities
• Provide safe, clean, enjoyable, accessible and aesthetically pleasing facilities by:
o Implementing the transition plan for ADA compliance.
o Implementing the transition plan for playground safety and equipment.
o Continue to develop and implement maintenance standards.
o Maintaining a five year plan for repairs and maintenance.
o Providing regular facility and safety inspections and monitoring the results and
recommendations.
o Determine the need for additional recreational facilities throughout the Big Island
via public meetings and service surveys.
o Assess current facility use and analyze for optimum utilization.
Fiscal Responsibility
• Refine fiscal management and performance of the department.
• Develop alternative strategies to generate supplemental resources in order to maintain
and enhance operations (grants, cost sharing, donations, etc.).
Funding Source and Position Count
General Fund $21,464,042 General Fund 399
Grant Revenue $ 90,000 Grant Revenue/Other 2
Other $ 674,000
Total Budget: $22,228,042 Total Number of Positions 401
147
PARKS & RECREATION
DEPARTMENT SUMMARY
Department Goals (continued)
Partnerships
• Pursue help from persons and groups to improve and maintain recreational facilities
and enhance programs.
Safety
• Provide proper safety equipment for all employees.
• Maintain, update and keep all employees current with health and safety requirements
and testing, such as hearing tests,hepatitis immunization for covered individuals,
CDL licenses, etc.
• Perform regular safety inspections of all facilities.
• Provide a mechanism to address safety concerns of all employees.
Training
• Provide for personal and professional growth opportunities for all staff.
• Provide training for the public in areas that will help P&R carry out its mission or
enhance its staffs personal growth.
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PARKS & RECREATION
'ALAE CEMETERY
Program Description
The 'Alae Cemetery provides an affordable and accessible public memorial park to
accommodate the burials of the general public regardless of race, color, creed, or
financial standing.
Program Objectives
1. Conduct maintenance and repair activities.
2. Assign and record all burials.
Program Highlights
Provided custodial facility support for the Annual Ireito Hoyo Service.
Program Measures
FY 2016-17 FY 2017-18 FY 2018-19
Actual Budget Estimate
Total Acreage 42.37 42.37 42.37
Burials 66 65 70
Program Expenditures
FY 2016-17 FY 2017-18 FY 2018-19
Actual Budget Estimate
Number of Positions 4 4 4
Salaries and Wages 145,536.55 171,196 180,966
Operations 5,360.55 13,185 10,771
Equipment - 200 200
Program Total 150,897.10 184,581 191,937
Personnel Position Summary
FY 2016-17 FY 2017-18 FY 2018-19
Position Title, Authorized Authorized Request
Park Caretaker I 2 2 2
Power Mower Operator 2 2 2
Total 4 4 4
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PARKS & RECREATION
VETERANS CEMETERIES - EAST AND WEST HAWAI'I
Program Description
The East and West Hawai`i Veterans Cemeteries accommodate the local burial needs of
Big Island Armed Forces Veterans and eligible members.
Program Objectives
1. Continue to coordinate development of the East and West Hawai`i Veterans
Cemeteries with the Veterans Advisory Committee and the Department of Defense.
2. Continue maintenance of cemetery grounds.
3. Assign and record all burials.
Program Highlights
Assist in the continual expansion of the West Hawai`i Veterans Cemetery.
Program Measures
FY 2016-17 FY 2017-18 FY 2018-19
Actual Budget Estimate
Total Acreage 78.78 78.78 78.78
Burials 238 275 275
Program Expenditures
FY 2016-17 FY 2017-18 FY 2018-19
Actual Budget Estimate
Number of Positions 5 5 5
Salaries and Wages 171,145.47 162,124 171,908
Operations 50,877.42 58,344 57,147
Equipment - . 800 800
Program Total 222,022.89 221,268 229,855
Personnel Position Summary
FY 2016-17 FY 2017-18 FY 2018-19
Position Title Authorized Authorized Request
Equipment Operator II Temp 1 1 1
Park Caretaker I 3 3 3
Veterans Cemetery Caretaker/Equip Operator 1 1 1
Total 5 5 5
150
PARKS & RECREATION
RURAL CEMETERIES
Program Description
The Parks Maintenance Division ensures that the grounds and facilities of cemeteries in
Hamakua, Kohala, and Kona are properly maintained.
Program Objectives
1. Continue maintenance of cemetery grounds.
2. Assign and record all burials.
Program Highlights
None.
Program Measures
FY 2016-17 FY 2017-18 FY 2018-19
Actual Budget Estimate
Cemeteries
North Hilo/Hamakua District: 4 4 4
Honoka`a,Kukuihaele,Kuka`iau,Laupahoehoe
North/South Kohala District: 16 16 16
Haw%Waimea
North/South Kona District: 29 20 20
Keopu,Na'alehu
Program Expenditures
FY 2016-17 FY 2017-18 FY 2018-19
Actual Budget Estimate
Operations 321.49 750 750
Program Total 321.49 750 750
151
PARKS & RECREATION
HAWAI'I COUNTY BAND
Program Description
The Hawai`i County Band was established in 1883 and has provided music for parades,
concerts, festivals, ceremonies, and other special events throughout the entire Big Island
for the past 134 years. Presently, the Hawai`i County Band performs as a representative
of the County of Hawai`i and continues to enhance events throughout all districts of the
island by providing entertaining and appropriate music. The band also serves as a musical
resource for the County and State of Hawai`i.
Program Objectives
1. Provide musical services for the island residents and visitors by working with
community organizations and providing 40 musical services annually (e.g. parades,
ceremonies, festivals, concerts and special events).
2. Provide 12 monthly Mo`oheau Bandstand concerts that are entertaining, educational,
musically challenging, and historically significant.
3. Feature at least two young musicians as soloists at the April or May Mo`oheau
Bandstand Concert, which provides musically educating opportunities for the young
people of the County of Hawai`i, annually.
4. Introduce 20 new musical pieces per year to provide musical challenges to the band
members.
Program Highlights
• Provided 42 performance services during FY 2016-17.
• Featured 12 monthly Mo`oheau Bandstand Concerts (100 year tradition). All were
well attended and well received by the crowd.
• Annual April/May Mo`oheau Bandstand Concert featured high school students as
soloists.
• July 4th Mo`oheau Bandstand Concert in conjunction with the Jaycees Fireworks
Display.
• Participated in Veterans Ceremonies (Veterans Day, Club 100 and Memorial Day).
• Participated in various parades throughout the island (Volcano Independence Day,
Waimea Aloha Festival, Kona Coffee Festival, Hilo Christmas Parade, International
Festival Parade, Pahoa Christmas Parade and Merrie Monarch Parade).
• Participation in various civic events (Portuguese Day, & Kamehameha Day Lei
Draping Ceremony).
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PARKS & RECREATION
HAWAI'I COUNTY BAND
Program Measures
FY 2016-17 FY 2017-18 FY 2018-19
Actual Budget Estimate
Performance Services 42 40 40
Rehearsals 95 95 95
Estimated Attendance*
20 Parades 50,000 50,000 -
5 Ceremonies 3,000 3,000 -
22 Concerts 5,000 5,000 -
8 Special Events 5,000 5,000 -
Number of Events*
20 Parades - - 20
5 Ceremonies - - 5
22 Concerts - - 22
8 Special Events - - 8
*Starting in FY2018-19,changing monitored statistic from number of attendees to number of events held
Program Expenditures
FY 2016-17 FY 2017-18 FY 2018-19
Actual Budget Request
Number of Positions 40 40 40
Salaries and Wages 170,731.18 234,517 247,482
Operations 2,228.58 3,875 3,875
Program Total 172,959.76 238,392 251,357
Personnel Position Summary
FY 2016-17 FY 2017-18 FY 2018-19
Position Title Authorized Authorized Request
Band Director 1 1 1
Assistant Band Director(Hrly) 1 1 1
Musician I(Hrly) 4 4 4
Musician II (Hrly) 7 7 7
Musician III (Hrly) 10 10 10
Musician IV(Hrly) 9 9 9
Musician V(Hrly) 8 8 8
Total 40 40 40
Note: All positions are part-time with the exception of the Band Director.
153
PARKS & RECREATION
WEST HAWAI'I BAND
Program Description
The West Hawai`i Band provides music for parades, ceremonies and other events,
principally in the Hamakua, Kohala and Kona districts,to support and inspire traditional
and emerging cultural, charitable, educational, recreational and economic activities, and
provides musical enjoyment and satisfaction for residents and visitors of diverse ages and
backgrounds, through performance and rehearsal.
Program Objectives
1. Provide musical services for island residents and visitors by working with community
organizations and providing 20—25 musical services annually (e.g. Parades,
ceremonies, festivals, concerts, and special events).
2. Provide six concerts that are entertaining, educational, musically challenging and
historically significant.
3. Feature a young musician as soloist at the March or May monthly concert, to provide
music education opportunities for the young musicians of Hawai`i County.
4. Introduce 20 new pieces per year to provide musical challenges for the band.
Program Highlights
1. The West Hawai`i Band provided 24 performance services through its collaboration
with organizations such as the Hawai`i International Billfish Tournament, Ironman
Foundation, Inc., Daughters of Hawai`i,Nisei Veteran's Association, Merrie
Monarchs Glee Club,Halau Hula Na Pua U'I 0 Hawai`i, Hualalai Regency, Kailua-
Kona Parades Organization, Waimea Parades Organization and the Veteran's
Association.
2. The West Hawai`i Band performed ten monthly concerts for its monthly series at
Hale Halawai. Two monthly concerts were canceled due to hurricane closings. The
concerts were well attended and were programmed with musically challenging works
from the Hawaiian, Classical, Jazz, Popular, Broadway musical and standard concert
band music libraries and each piece was presented with a short educational and
entertaining lecture about its composer and significance in music and world history.
3. The Band also played five concerts at its series at the historic Hulihee Palace,
offering music with the Merrie Monarchs Glee Club and the Halau Hula Na Pua U'I
O Hawai`i to commemorate the birthdays of Hawaiian monarchs.
4. The West Hawai`i Band has introduced 20 new pieces during the fiscal year; most of
which were performed during the free monthly concerts.
154
PARKS & RECREATION
--- ---�-F__--vVEST HAWAII BAND
Program Measures
FY 2016-17 FY 2017-18 FY 2018-19
Actual Budget Estimate
Performances 24 25 25
Rehearsals 48 45 45
Program Expenditures
FY 2016-17 FY 2017-18 FY 2018-19
Actual Budget Request
Number of Positions 19 19 19
Salaries and Wages 25,196.81 35,297 40,272
Program Total 25,196.81 35,297 40,272_
Personnel Position Summary
FY 2016-17 FY 2017-18 FY 2018-19
Position Title Authorized Authorized Request
Assistant Band Director (Hrly) 1 1 1
Musician I(Hrly) 4 4 4
Musician II(Hrly) 7 7 7.
Musician III(Hrly) 6 6 6
Musician IV(Hrly) 1 1 1
Total 19 19 19
Note: All positions are part-time.
155
PARKS & RECREATION
ADMINISTRATION
Program Description
The Parks &Recreation Administration provides organizational support services to all
the divisions/sections and bands to achieve the development and implementation of the
department's mission.
Program Objectives
1. Continue to distribute the P&R Service survey at all staffed facilities and
activities/events conducted by the department.
2. Continue to update information for Divisions and Sections on the County of Hawai`i
website on a timely basis.
3. Continue implementation of the transition plan for accessibility to public facilities
during the fiscal year.
4. Continue implementation of the transition plan for playground safety and accessibility
during the fiscal year.
5. Maximize resources by encouraging the "Friends of the Park"program and identify a
minimum of five community service projects that focus on maintenance and/or
improvements to park facilities.
6. Provide at least one technical job specific training for 50% of administrative staff.
Program Highlights
CIP Projects Completed, FY 2016-17:
• Opened Waimea District Park
• Opened Pahoa District Park
• Completed Hilo Bay Front Trails Phase I
• Opened Ka`u Gym
• Completed Kai-imam Lani Park
• Completed Honaunau Rodeo Arena Improvements
• Completed lighting and basketball court improvements at Shipman Park
• Completed lighting improvements at Kailua Park Events Pavilion, Kailua Park Soccer
and Ball Fields and Hualani Park Ball Fields
• Installed new flooring at Ikuo Hisaoka Gym
• Completed various repairs/improvement projects for Kamehameha Park Swim
Complex, Lincoln Park Playground, Mo'oheau Bandstand,North Kohala Former
Court House, Mahukona Beach Park, Ho'olulu Tennis Courts, Kailua Park Canoe
Hale#2
156
PARKS & RECREATION
ADMINISTRATION
Program Highlights (continued)
Volunteer Projects:
• Malama Park Picnic Table and Landscaping
• Waiakea Uka Gym painting of storage unit
• Pana`ewa Zoo Picnic Table
• Andrews Playground Picnic Table
• Kuhio Kalaniana`ole Park Picnic Table and Benches
157
PARKS & RECREATION
ADMINISTRATION
Program Measures
FY 2016-17 FY 2017-18 FY 2018-19
Actual Budget Estimate
Camping Permits Issued 7,345 5,500 5,500
Pavilion Permits Issued 2,513 3,000 3,000
No of Completed Service Surveys 1,629 500 500
Surveys Rating Quality of Service as Satisfactory or 99% 85% 85%
greater
Surveys Rating Facilities as Adequately Maintained 99% 85% 85%
Program Expenditures
1 FY 2016-17 FY 2017-18 FY 2018-19
Actual Budget Request
Number of Positions 25 25 25
Salaries and Wages 1,491,151.14 1,419,803 , 1,489,589
Operations 563,742.76 526,563 516,428
Equipment 32,689.05 . 550 2,720
Program Total 2,087,582.95 1,946,916 2,008,737
Personnel Position Summary
FY 2016-17 FY 2017-18 FY 2018-19
Position Title , Authorized _ Authorized Request
Parks&Recreation Director 1 1 1
Deputy Parks&Recreation Director 1 1 1
Account Clerk 3 3 3
Accountant I 2 2 2
Accountant IV 1 1 1
Architectural Drafting Tech I 1 1 1
Architectural Drafting Tech II 1 1 1
Business Manager 1 1 1
Clerk II 1 1 1
Clerk III 1 1 1
Department Contracts Assistant 1 1 1
Human Resources Assistant 1 1 1
Human Resources Program Specialist 1 _ 1 1
Human Resources Technician I 1 1 1
Park Planner 1 1 1
Park Projects Manager 4 4 4
Private Secretary 1 1 1
Projects Administrator 1 1 1
Student Helper I 1 1 1
Total 25 25 25
158
PARKS & RECREATION
PARKS MAINTENANCE
Program Description
The Parks Maintenance Division maintains neighborhood parks, beach parks,
playgrounds, ball fields, and other recreational facilities; undertakes construction, repairs
and renovation projects for buildings, equipment and grounds; operates a plant nursery to
support landscaping and beautification projects; operates a storeroom for departmental
maintenance supplies.
Program Objectives
1. Maintain completion range of approximately 2,000 work orders on an annual basis.
2. Undertake two park improvements projects per district, one of which involves a
community group.
3. Monitor complaints filed for strategic planning purposes for maintenance and services
improvements.
• Record complaints by: type, number, district, etc., and implement necessary
maintenance procedures, standards,training, and discipline for corrections.
• Make annual inspections of facilities with responsible supervisor(nine districts).
Analyze and discuss methods of improvements.
4. Provide communities with safe facilities and grounds.
• Conduct safety inspections of P & R facilities:
1. Weekly by district supervisors (52 per supervisor=468 total
inspections/year);
2. Monthly by the Park Superintendent.
5. Provide employees with a safe working environment.
• Participate with department safety committee and discuss and evaluate accident
reports.
• Correct any hazardous conditions or practices.
• Provide a minimum of one safety instructional sessions per crew each month.
• Review and upgrade.Park Maintenance Safety and Health Programs.
159
PARKS & RECREATION
PARKS MAINTENANCE
Program Highlights
Park Maintenance- Beautification and Improvement Projects
During FY 2017-18, Park Maintenance District Supervisors were directed to initiate park
improvement projects via their maintenance staffs and various community organizations
and volunteers. Park improvement projects are defined as all types of tasks, other than
normal daily maintenance work,that enhance the conditions or aesthetics of parks.
Examples include such activities as general clean-ups, tree planting, landscaping, land
clearing,painting,major repairs, etc. A grand total of 47 beautification and improvement
projects were completed during FY 2017-18. The Division will continue to nurture and
harbor working relations with various agencies, church organizations, schools, and
informal groups as the Division profits greatly from these alliances.
Parks Maintenance - Community Involvement and Support
During FY 2017-18,the Park Maintenance Division was called upon to assist and support
various divisions and organizations in carrying out special events and projects by
providing manpower, equipment, and supplies. Special events and projects included the
Kamehameha Day Celebration at Coconut Island; Bayfront Fourth of July festivities;
Community Players Association at Kalakaua Park; Bayfront Canoe Races; Heart
Association Run at Lili`uokalani Park; Ho`olaule`a at Downtown Hilo; Hawai`i County
Fair at Ho`olulu Complex; Veterans and Memorial Day Ceremonies at Veterans
Cemeteries; Ireito Memorial Services at 'Alae Cemetery; Kam Day Parade at N. Kohala;
various softball tournaments; the Cherry Blossom Festival at Waimea; Merrie Monarch at
Hilo; Iron Man at Kona; and the Hilo Triathlon.
Park Maintenance - Safety Initiatives
To ensure the safety of park patrons, as well as Park Maintenance personnel, District Park
Maintenance Supervisors collectively conducted a grand total of 468 weekly safety
inspections of their respective inventory of facilities during FY 2017-18. The TA
Superintendent of Park Maintenance conducted numerous,unannounced safety audits in
all seven districts. During these inspections, safety concerns and deficiencies in
prescribed standard of cleanliness, sanitation, and facilities maintenance, were noted and
corrective action was taken.
Emphasis was also placed on employee safety training. Each supervisor was instructed to
conduct a minimum of one training session per month. In total,the Division collectively
conducted 181+ safety training classes, covering a myriad of HIOSH and site-specific
safety topics.
160
PARKS & RECREATION
PARKS MAINTENANCE
Program Measures
FY 2016-17 FY 2017-18 FY 2018-19
Facilities Maintained: Actual Budget Estimate
Beach Parks 39 40 40
Parks&Playgrounds 61 65 65
Gyms&Recreation Centers 36 36 36
Swimming Pools 9 9 9
Tennis Facilities 20 20 20
Other Facilities 43 43 43
Complaints Received 35 35 35
Beautification Projects 100 100 100
Work Orders Completed 1,266 1,600 1,600
Training Sessions 180 181 181
Program Expenditures
FY 2016-17 FY 2017-18 FY 2018-19
Actual Budget Request
Number of Positions 160 166 166
Salaries and Wages 5,976,315.15 6,530,555 6,915,839
Operations 3,429,233.45 3,487,970 3,443,120
Equipment 158,545.81 103,400 3,400
Program Total 9,564,094.41 10,121,925 10,362,359
161
PARKS & RECREATION
PARKS MAINTENANCE
Personnel Position Summary
FY 2016-17 FY 2017-18 FY 2018-19
Position Title Authorized Authorized Request
Building&Grounds Utility Worker 2 2 2
Building&Grounds Utility Worker-Temp 2 2 2
Building Maintenance Worker 3 3 3
Building Maintenance Worker-Temp 1 1 1
Building Repair and Maintenance Supervisor 1 1 1
Carpenter-Cabinet Maker 2 2 2
Clerk II 1 1 1
Custodian/Groundskeeper I 7 7 7
Electrical Pump-Mechanical Electrician 1 1 1
Electronic Equipment Repairer 1 1 1
Equipment Operator I 1 1 1
Equipment Operator II 6 6 6
Equipment Operator II-Temp 2 2 2
Facilities Mince&Svc Wkr I 0 3 3
Laborer II 6 6 6
Laborer II-Temp 3 3 3
Lead Carpenter-Cabinet Maker 1 1 1
Lead Electronic Equipment Repairer 1 1 1
Lead Painter 1 1 1
Lead Plumber 1 1 1
Mechanical Repair Welding Supervisor 1 1 1
Mechanical Repairer-Temp 1 1 1
Mechanical Repairer-Welder 3 3 3
Painter 1 1 1
Park Caretaker I 59 60 60
Park Caretaker I— 1/2T - 1 1
Park Caretaker I-2/5T 1 1 1
Park Caretaker I—3/5T 1 1 1
Park Caretaker II 5 5 5 _
Park Caretaker III 1 1 1
Park Construction&Maintenance Supervisor 1 1 1
Park Facilities Refuse Collector 3 3 3
Park Maintenance Supervisor I 2 2 2
Park Maintenance Supervisor II 3 3 3
Park Maintenance Supervisor III 1 1 1
Park Maintenance Supervisor IV 1 1 1
Park Maintenance Supervisor V 1 1 1
Parks District Superintendent 1 1 1
Plumber 2 2 2
Power Mower Operator 9 10 10
162
PARKS & RECREATION
___ _a PARKS MAINTENANCE
Personnel Position Summary(continued)
Power Mower Operator-Temp 1 1 1
Senior Account Clerk 1 1 1
Storekeeper 1 1 1
Superintendent of Park Maintenance 1 1 1
•
Tractor Mower Operator 5 5 5
Tractor Mower Operator-Temp 1 1 1
Tree Trimmer 3 3 3
Tree Trimmer-Equipment Operator II 1 1 1
Tree Trimmer-Heavy Truck Driver 1 1 1
Tree Trimming Crew Supervisor 1 1 1
Tree Trimming—Park Maintenance Supervisor 1 1 1
Vector Control Specialist 3 3 3
Total 160 166 166
163
PARKS & RECREATION
RECREATION
Program Description
The Recreation Division plans, conducts, arranges or promotes organized recreation,
athletics, crafts and other leisure time activities for all age groups at recreation centers
and facilities throughout the County of Hawai`i.
Program Objectives
1. Provide introductory instruction in all recreational facilities in at least four of the
following athletic activities (basketball, baseball, volleyball, track and field, tennis,
flag football, badminton) for children and adults, one or more in each respective
season(i.e. Fall—basketball; Winter—baseball and track/field; Spring—volleyball;
summer—tennis/physical fitness).
2. Provide at least eight arts and craft activities for children and adults in all recreational
facilities (i.e. Fall—Halloween/Thanksgiving/Christmas craft activities; Winter—
Valentines/St. Patrick/Easter activities; Multi-media crafts etc.).
3. Maintain a safe facility, free of hazards for all activities, patrons and employees by
conducting daily safety inspections and remitting work orders as necessary to correct
unsafe conditions. A comprehensive safety inspection to be conducted on a semi-
annual basis.
4. Plan, organize and implement a minimum of two district-wide events in each
respective district that is responsive to the respective community's needs and interests
(i.e. Hilo District—The Biggest Easter Egg Celebration; Hamakua District—
Hamakua Fun Day; etc.).
5. Develop a minimum of six partnerships with other recreation providers as well as
community organizations to maximize service and activities to the public (i.e.
summer camping program in partnership with the YMCA).
6. Plan, organize and implement a minimum of two island-wide special events. (i.e.
keiki triathlon, age group and exponent track meets, winter basketball tournament,
etc.).
164
PARKS & RECREATION
RECREATION
Program Highlights
4th ANNUAL JIMMY YAGI SUMMER HOOPS BASKETBALL CAMP:
The 4th Annual Jimmy Yagi Summer Hoops Basketball Camp was held on July 26-29,
2016, at the Afook-Chinen Civic Auditorium and Pana'ewa Play Courts.Named in honor
of the former University of Hawai`i at Hilo basketball coach who helped guide the
Vulcans Hawaii Basketball School for 37 years, Stanley Costales Waiakea Uka Gym
Basketball Clinic for 13 years, and other numerous clinics in Hilo and island wide. This
basketball hoops camp was for boys and girls ages 9 to 17 years old. Lead clinician
Women's Basketball Coach at UH Hilo David Kaneshiro and Men's UH Hilo Coach GE
Colemen with other guest clinicians helped coach the 100 plus participants of the four
day basketball hoops camp.
2016 OHANA SHORELINE FISHING TOURNAMENT:
Our Ohana Shoreline Fishing Tournament continues to be an outstanding program to
bring families of all age groups together doing one of Hawai`i's favorite activity,
shoreline fishing. There were more than 550 participants registered for the tournament.
The start of the three day tournament was Friday, August 19th, culminating with the
weigh-in and awarding of prizes at the Honoka`a Gymnasium on Sunday, August 21St,
from 12:00 noon to 1:30 p.m. Donations for the prizes were received from businesses
throughout Hawai`i and the mainland, and other prizes were purchased with the
registration fees collected.
36th ANNUAL WINTER BASKETBALL CLASSIC:
In partnership with the Hawai`i Isle Police Activities League (HI-PAL)the 36th Annual
Winter Basketball Classic was held on December 26-29, 2016, at various East Hawai`i
gyms with participating teams from this island and throughout the state. This tournament
was open to all boys & girls, ages 5-14 years old, with seven youth team categories,
including an eight years &under category. This is our last year in helping with this event.
TRACK& FIELD:
The Age Group Track meet was held on February 11, 2017, and the Exponent Track
Meet was held on February 25, 2017. Both of these meets were held simultaneously at
the Waiakea High School and Konawaena High School track ovals on both of these
dates. The exponent meet which is a little different from the age groupmeet allows a
child with a smaller physical stature of a certain age an opportunity to compete against
other participants with similar physical stature. Combined there were over 1,000
youngsters participating in each meet for East and West Hawaii . Medals were given to
all 1st—3rd place winners in both the Age Group and Exponent track and field events.
165
PARKS & RECREATION
RECREATION
Program Measures
FY 2016-17 FY 2017-18 FY 2018-19
Program/Events Countywide Countywide Countywide
Participants Participants Participants
Actual Budget Estimate
Instructional Sports Program(Baseball, Softball,
Basketball,Floor Hockey,Pickle Ball,Volleyball, 2,501,724 2,500,000 2,500,000
Tennis,Track&Field,Croquette)
Arts&Crafts 43,033 45,000 45,000
Organized P&R Sports Games/Clinics(Baseball,
Basketball,Volleyball) 1,425,095 1,400,000 1,400,000
Music and Dance 93,378 100,000 100,000
Drama, Storytelling,Puppetry 37,070 23,500 38,000
Physical Fitness/Aerobic for Tots to Senior Citizens 380,046 400,000 400,000
Outdoor/Nature Activities/Hiking Programs 25,615 27,000 27,000
Special Events* 181,297 200,000 200,000
TOTAL 4,687,258 4,695,500 4,695,500
Persons Utilizing Facilities—Total 4,645,581 4,700,000 4,700,000
Program Expenditures
FY 2016-17 FY 2017-18 FY 2018-19
Actual Budget Request
Number of Positions 47 50 50
Salaries and Wages 2,127,993.55 2,350,688 2,452,426
Operations 588,301.37 773,171 749,314
Equipment 46,295.37 100 15,967
Program Total 2,762,590.29 3,123,959 3,217,707
166
PARKS & RECREATION
RECREATION
Personnel Position Summary
FY 2016-17 ' FY 2017-18 FY 2018-19
Position Title Authorized Authorized Request
Clerk II 1 1 1
Clerk III 1 1 1
Recreation Administrator 1 1 1
Recreation Director II 22 22 22
Recreation Director II— 1/2T 1 1 1
Recreation Director IV 4 5 5
Recreation Specialist II 2 3 3
Recreation Technician II 4 4 4
Recreation Technician II—1/2T 3 3 3
Recreation Technician III 2 3 3
Recreation Technician III—1/2T 3 3 3
Recreation Technician III—2/5T 1 1 1
Recreation Technician III—3/4T 1 1 1
Senior Account Clerk 1 1 1
Total 47 50 50
1
167
PARKS & RECREATION
SUMMER AND INTER-SESSION PROGRAM
Program Description
The Summer and Inter-Session Program provides for the County of Hawai`i's elementary
school children, a five to six week, diversified recreational program, including team
sports, games, arts and crafts, drama,music, dance, etc. highlighted with excursions and
enrichment activities.
Program Objectives
1. Conduct a minimum of 20 Summer Fun programs island-wide.
2. Continue to conduct longer programs hours at majority of the sites.
3. Work in partnership with the Department of Education Child Nutrition Program and
vendors with county meal contracts to sponsor free lunch programs for all summer
fun sites that qualify and meet the requirements for this program.
4. Supplement the regular Summer Fun program with various enrichment-type programs
for those willing to pay the higher fee:
• Develop and implement a teen-scene program at the Pu'u'eo Community Center
in East Hawaii,teaching life's skills with emphasis on leadership training. This
will run for six weeks from 8 a.m. to 3 p.m.,targeting teens 12— 17 years old.
5. Develop a minimum of two Winter Intersession programs island-wide.
6. Integrate children with disabilities into the summer and inter-session programs
wherever possible,through the assistance of the Recreation Specialist II.
Program Highlights
WINTER INTERSESSION PROGRAM:
During the two week Department of Education Winter Break from December 22, 2016 to
January 16, 2017, we had three sites in the Hilo District that offered programs from 8:00
am- 3:00 pm. The three sites that offered these programs were Pi`ihonua Gym, Wainaku
Gym, and Waiakea Uka Gym.
Kawananakoa Gym offered their Winter Pilikulaiwi Program from December 27-30,
2016.
Other sites throughout the island adjusted their work hours to better service the children
in their communities instead of having a structured program.
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PARKS & RECREATION
SUMMER AND INTER-SESSION PROGRAM
Program Highlights (continued)
SUMMER FUN PROGRAM:
The 2017 Summer Fun program was a six week program from June 7 thru July 21, 2017,
and offered a variety of fun-filled activities and excursions to beaches, movies, etc. for
the children. This year we had a total of 20 sites offering the Summer Fun program
island-wide with 1,174 children registered. Both Andrews Gym and Stanley Costales
Waiakea Uka Gym offered an 8:00 am-4:30 pm program. All other sites offered summer
programs from 8:00 am - 3:00 pm or 8:00 am- 2:00 pm.
A total of 12 Summer Fun sites qualified for the USDA Summer Food Service lunch
program with a total of 12,777 lunches served. The lunches were provided by vendor
Kona Pacific Public Charter School for West Hawai'i and vendor HCEOC for East
Hawai'i.
Program Measures
FY 2016-17 FY 2017-18 FY 2018-19
Actual Budget Estimate
Persons Served—Summer Fun/Intersession 1,355 1,700 1,700
PROJECTED SITES/POTENTIAL ENROLLMENT INCLUDING SUMMER/INTER-
SESSION/AFTERNOON PROGRAMS
Districts Regular Enrich- Summer Teen Aquatic After- Leader Special Inter- Total Total
Summer ment Fun Prog Enrich- noon ship Events Sessions Sites Children
Fun Prog Acad ment Prog Camp
Sites Prog
Hilo 6 2 - 1 - - - - 3 12 825
Puna/Ka`u 5 - - - - - - - - 5 219
Hamakua 3 - - - - - - - - 3 123
N/S Kona 3 - - - - - - - _ - 3 382
N/S Kohala 3 - - - - - - - - 3 151
TOTAL 20 2 - 1 - - - - 3 26 1700
Program Expenditures
FY 2016-17 FY 2017-18 FY 2018-19
Actual Budget Request
Salaries and Wages* 179,457.20 208,098 208,098
Operations 189,956.36 298,250 296,920
Program Total 369,413.56 506,348 505,018
* Salaries and Wages for seasonally contracted employees. Personnel Position Summary not available.
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HO'OLULU PARK COMPLEX
Program Description
The Ho`olulu Complex assures the safe, sanitary, and efficient use of all facilities at the
Ho`olulu Complex (Dr. Francis F. C. Wong Stadium, Afook-Chinen Civic Auditorium,
Edith Kanaka'ole Multi-Purpose Stadium, Walter Victor Baseball Complex, Aunty Sally
Kaleohano's Luau Hale,Butler Building and Hilo Drag Strip).
Maximizing the use of all facilities by servicing everyone in an equitable and fair
manner, and through careful scheduling and accommodating of:
1. Public requests for private parties and sports activities.
2. Professional or non-profit agencies that promote East Hawai`i or island-wide events.
3. School activities and sporting events.
4. Agencies that promote activities for statewide, national or international participants.
5. County and department functions.
Program Objectives
1. Provide clean, safe and well-maintained facilities:
a. Close each facility once per year for general clean up and minor repairs.
b. Pressure-wash each facility semi-annually.
c. Check on safety hazards daily.
d. Clean and sanitize facilities before and after events.
e. Work with Safety Committee to have courtesy safety inspection annually.
2. Provide a well-manicured playing surface at all ballfields (Wong Stadium and Walter
Victor Baseball Complex):
a. Mow lawn weekly, weather permitting.
b. Close each ballfield at least one week annually for field renovations.
c. Fertilize ballfields annually.
3. Provide training for staff:
a. Conduct safety talks on different topics every month.
b. Retrain employees on equipment use semi-annually.
c. Have supervisors conduct equipment maintenance training and have equipment
maintained weekly.
d. Provide refresher course on Material Safety Data Sheet annually.
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HO'OLULU PARK COMPLEX
Program Objectives (continued)
4. Enforce rules and educate sponsors:
a. Comply with Federal ADA, State OSHA, County, Department and Complex rules
and regulations.
b. Revise rules annually.
c. Distribute rules with all applications.
5. Work with Hilo Jaycees, Intake Service, schools and community groups for
improvements to the Ho`olulu Complex:
a. Complete one major improvement project.
b. Do beautification/landscaping project for each facility annually.
6. Maximize use of all facilities within the Ho`olulu Complex by accommodating an
estimated 2,400 activities annually.
Program Highlights
The following were the major events held at the Ho`olulu Complex:
• Tahiti Fete: July 2-3, 2016
• Conventions: July 8-10, 2016, October 29-30,2016, June 24-25, 2017
• Convoy of Hope: July 9, 2016
• State Little League Juniors Tournament: July 15-19, 2016
• American Cancer Society - Relay for Life: July 16-17, 2016
• Lehua Hawai'i Productions Pageant: July 29, 2016
• BIIF Football, Basketball, Softball, Volleyball, and Baseball Games/Playoffs:
August 2016-April 2017
• Plant Shows: September 2-3, 2016, March 3-4, 2017, June 2-4, 2017
• 66th Annual Hawaii County Fair: September 22-25, 2016
• Dog Shows: October 8-9, 2016, December 3-4, 2016, June 10-11, 2017
• Merrie Monarch Keiki Hula Festival: October 15, 2016
• Martial Art Events: October 22, 2016, May 12, 2017
• Paradise Roller Girls Roller Derby Events: October 29, 2016, May 6, 2017, June 2-3,
2017
• Pop Warner Football League Playoffs: November 6, 2016
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HO'OLULU PARK COMPLEX
Program Highlights (continued)
• Craft Fairs: November 18-19, 2016,November 25-26, 2016, December 2-3, 2016,
December 16-17, 2016
• UHH Men& Women's Basketball Season Games: December 4—February 16, 2017
• AJA Memorial Baseball Season: December 11, 2016—March 5, 2017
• HI-PAL Winter Basketball Classic: December 26-29, 2016
• Hilo Minibig Indoor Soccer Tournaments: January 21-22, 2017, January 27-29, 2017
• UHH Baseball Season Games: February 11, 2017—April 26, 2017
• World Assoc. of Benchers &Dead Lifters Competition: February 19, 2017
• Youth Volleyball Tournaments: March 6-11, 2017, March 17-18, 2017,March 20-
25, 2017
• Haili Invitational Tournament: March 27—April 1, 2017
• 54th Annual Merrie Monarch Festival: April 16-22, 2017
• High School and HCC/UHH Commencements: May 12-27, 2017
The Ho`olulu Complex accommodated many more activities and events on a daily basis
and was heavily used on weekends.
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HO'OLULU PARK COMPLEX
Program Measures
FY 2016-17 FY 2017-18 FY 2018-19
Actual Budget Estimate _
Persons Served—Aggregate Total 6.04,430 750,000 630,000
Activities Accommodated: 4,233 4,000 4,200
Afook-Chinen Auditorium&Butler Building:
Revenue Making 183 200 200
No Revenues 140 150 150
Kanaka`ole Multi-Purpose Stadium:
Revenue Making 1,724 1,400 1,600
No Revenues 151 120 150
Wong&Victor Stadiums:
Revenue Making 288 300 300
No Revenues 1,163 1,200 1,200
Seven Seas Luau House:
Revenue Making 189 160 180
No Revenues 395 350 380
Hilo Drag Strip
Revenue Making 0 60 60
No Revenues 0 60 60
Program Expenditures
FY 2016-17 FY 2017-18 FY 2018-19
Actual Budget Request
Number of Positions 17 17 17
Salaries and Wages 636,455.70 638,721 674,801
Operations 299,011.03 368,443 312,993
Equipment 17,967.08 2,100 48,304
Program Total 953,433.81 1,009,264 1,036,098
Personnel Position Summary
FY 2016-17 FY 2017-18 FY 2018-19
Position Title Authorized Authorized Request
Account Clerk 1 1 1
Building Maintenance Worker 1 1 1
Facilities Maintenance and Service Worker I 10 10 10
Facilities Maintenance and Service Worker II 3 3 3
Ho`olulu Complex Maintenance Supervisor 1 1 1
Recreation Specialist II 1 1 1
Total 17 17 17
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PARKS & RECREATION
AQUATICS
Program Description
The Aquatics Section develops and initiates water safety operations and programs
utilizing training and education of all Aquatic staff Aquatics promotes water safety to
the public by conducting American Red Cross classes in Swimming, Lifeguarding, CPR,
AED, First Aid and Basic Water Rescue. It conducts swim competitions for beginners
(Novice program) and advanced(open water competitions) swimmers.
Aquatics maintains safety services and initiates preventative actions, progressively
implementing advanced safety equipment and strategies to meet our goals and act as a
resource and consultant on matters relating to water safety on the Island of Hawai`i.
Program Objectives
1. Provide services at our nine pool facilities with at least two lifeguards on duty daily at
Kona Community Aquatics Center (KCAC), Pahoa Pool, and Sparky Kawamoto
Swim Stadium. Honoka`a, Laupahoehoe, Kohala, Pahala and Konawaena will have at
least one lifeguard on duty seven days a week. NAS pool will have at least one swim
instructor/lifeguard on duty Monday through Friday.
2. Maintain safe and clean facilities, free of hazards for all activities,patrons and
employees by maintaining acceptable pool chemical levels, conducting daily safety
inspections and remitting work orders as necessary to correct unsafe conditions. A
comprehensive safety inspection to be conducted on a semi-annual basis.
3. Offer recreational and lap swimming for approximately 850,000 patrons. Offer Learn
to Swim and other water related courses to approximately 3,000 patrons and at least
eight weeks of Learn to Swim lessons in the summer at all pools.
4. Develop and distribute a quarterly brochure of County of Hawai`i pool facilities
highlighting recreational and adult lap swimming hours as well as water aerobics,
swim lessons, special events, activities and programs.
5. Conduct one American Red Cross Lifeguarding/First Aid/CPR/AED class at each
our nine pool facilities during the fiscal year.
6. Plan,promote and coordinate five Novice Swim meets serving approximately 350
participants during the August through October season.
7. Sponsor one open water swim competition.
8. Promote workplace safety for all staff by providing personal protective equipment
and safety training on an ongoing basis.
9. Conduct American Red Cross blood borne pathogens training on an annual basis in
January or February for the entire division.
10. Develop at least two partnerships with swimming clubs to encourage competitive
swimming throughout the island.
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AQUATICS
Program Objectives (continued)
11. Reduce utility costs at all facilities by implementing green technologies and proactive
practices.
12. Reduce chemical costs at all facilities by prudent work practices, education and
technologies.
Program Highlights
LEARN TO SWIM (LTS)
The Aquatics section held the American Red Cross Learn to swim at all nine pools
around the island. Session A&B was held in June of 2016, Sessions C was held from
July 5-15, 2016 and Session D from July 18-29, 2016. We had a total of 458 participants
for the last two sessions, total for the overall program was 854.
NOVICE SWIM SEASON
The novice swim season started on August 18, 2016. The first swim meet was August
27, 2016 at Kawamoto followed by meets at Konawaena on September 10, 2016, Pahoa
on September 24, 2016 and Laupahoehoe on October 22, 2016. Total participants was
310.
28th Annual Richardson's Ocean Swim
The annual Richardson's Ocean Swim was held on July 30, 2016 with 124 swimmers
taking part. The public was very happy to have the swim back after being canceled last
year. Hawai`i Fire Department's Ocean Safety and Palekana Kai both provided a jet ski
for this event. The professional water safety personnel on the course make all the
difference in terms of safety for the swimmers
Program Measures
FY 2016-17 FY 2017-18 FY 2018-19
Actual Budget Estimate
Swimming Pools 9 9 9
Persons Served at Pools 733,743 875,000 875,000
Novice Meets/Participants 5/310 5/400 5/400
Learn to Swim(participants) 936 1,343 1,343
Classes at Richardson's Ocean Park(participants) 0 0 0
Classes Provided by Aquatics Division 2,100 2,500 2,500
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AQUATIC S
Pool Attendance
Location Total Count Total Count Total Count
2014-15 2015-16 2016-17
Honoka`a 20,738 26,499 23,008
Kawamoto 210,177 217,142 197,031
Kohala 41,257 36,691 24,962
Konawaena 48,181 51,086 49,371
Laupahoehoe 42,704 37,283 41,177
NAS * 46,274 48,797 28,606
Pahala 18,496 24,733 23,425
Pahoa 152,828 152,123 124,798
Kona Community Aquatic Center 267,890 317,521 221,365
Total 848,545 911,875 733,743
*Pool closed on weekends
Program Expenditures
FY 2016-17 FY 2017-18 FY 2018-19
Actual Budget Request
Number of Positions 51 51 51
Salaries and Wages 1,371,434.61 1,476,570 1,526,035
Operations 894,016.10 1,023,977 990,556
Equipment 8,578.58 4,200 28,200
Program Total 2,274,029.29 2,504,747 2,544,791
Personnel Position Summary
FY 2016-17 FY 2017-18 FY 2018-19
Position Title Authorized Authorized _ Request
Account Clerk 1 1 1
Aquatic Pool Manager - - -
Pool Lifeguard 13 13 13
Pool Lifeguard 1/2T 4 4 4
Pool Lifeguard 1/2T Temp 6 6 6
Pool Lifeguard 3/5T 5 5 5
Recreation Specialist I 1 1 1
Senior Pool Lifeguard 9 9 9
Swimming Instructor - - -
Swimming Instructor 1/2T Temp 3 3 3
Swimming Instructor Temp 3 3 3
Swimming Pool Custodian 3 3 3
Swimming Pool Custodian 1/2T 3 3 3
Total 51 51 51
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CULTURE & EDUCATION
Program Description
The Culture &Education Section promotes,perpetuates and encourages activities and
programs in culture, art, history and the humanities.
Program Objectives
1. Provide 99 workshops and classroom instructions in various disciplines, music,
dance, drama, arts, crafts, and natural sciences at established sites Countywide.
2. Develop and conduct at least one Cultural/Community event per quarter to preserve
ethnic traditions and heritage, encourage craftsmanship and cottage industry.
3. Market programs by securing community involvement and financial support through
six partnerships/sponsorships.
4. Advertise and promote the Cultural &Education programs and activities through our
quarterly"Arts Visions"newsletter and media such as radio,television, periodicals
and newspapers.
Program Highlights
1. Fourth of July car Expo 2016
2. Fourth of July Hilo Bay Blast 2016
3. 2016 Queen Lili'uokalani Festival
4. 2016 Hilo World Peace Festival
5. Merrie Monarch Keiki Hula Competition
6. Ohana Day in Lincoln Park
7. Christmas Wreath Exhibition at Aupuni Center
8. "Magic of the Season"Festivity 2016
9. 2017 Waimea Cherry Blossom Heritage Festival
10. KHON TV 2 Interview
11. World Sprints 2020 Initial Meeting
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CULTURE & EDUCATION
Program Measures
FY 2016-17 FY 2017-18 FY 2018-19
Actual Budget Estimate
Classes/Workshops(Countywide) 104 99 99
East Hawai`i 104 60 89
West Hawaii 0 39 10
Participants in Classes/Workshops(Countywide) 702 1,500 1,700
East Hawai`i 702 900 1,300
West Hawai`i 0 600 400
Total Participants Served Countywide 150,000 110,000 130,000
East Hawai`i 108,000 75,000 85,000
West Hawai`i 42,000 35,000 45,000
Number of Festivals/Major Events 14 8 8
Program Expenditures
FY 2016-17 FY 2017-18 FY 2018-19
Actual Budget Request
Number of Positions 3 3 3
Salaries and Wages 223,382.03 231,290 216,250
Operations 82,033.36 85,833 83,054
Equipment - 50 50
Program Total 305,415.39 317,173 299,354
Personnel Position Summary
FY 2016-17 FY 2017-18 FY 2018-19
Position Title Authorized Authorized Request
Culture and Education Administrator 1 1 1
Culture and Education Technician 1 - -
Recreation Specialist II - 1 1
Recreation Specialist I 1 1 1
Total 3 3 3
178
PARKS & RECREATION
ELDERLY ACTIVITIES
Program Description
EAD Administration
The Elderly Activities Division's (EAD) Administration oversees six programs: RSVP,
Coordinated Services, Senior Employment,Nutrition, Recreation and Special Programs.
The Division provides comprehensive and coordinated services for older individuals,
which promote maximum independence, optimum health,personal dignity and self-
enrichment. EAD staff offers adults 55 years and older many educational and recreational
choices, various opportunities and services to enhance their quality of life, such as
employment, volunteer opportunities,transportation, escort, information and assistance,
in-home services (chore,personal care),recreational activities, congregate meals and
home-delivered meals and island-wide, statewide, national and international activities
(Kupuna Hula, bowling, softball, health fair, etc.).
EAD Recreation
The Elderly Recreation Services (ERS)provides comprehensive recreational,
educational, health related and leisure activities for adults 55 years and older, which
promote maximum independence, optimum health, personal dignity and self-enrichment.
ERS staff provide and promote active and passive recreational, cultural, leisure
opportunities, special interest programs, island-wide, statewide events which help to
maintain independence, quality of life and dignity to older adults. Services are provided
by four program directors to provide recreational services at 26 senior centers (island-
wide), including district-wide activities and recreational, educational, and health-related
classes.
EAD Special Programs
The Special Programs branch provides individuals 55 years and older with a variety of
special events such as recreational, sports (golf and softball), health(Wellness Fair),
leisure time,performing arts (Kupuna Hula), and other support services countywide, as
well as senior participating in state, national, and international events
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ELDERLY ACTIVITIES
Program Objectives
EAD Administration
1. The division will provide and/or facilitate a wide array of services and opportunities
and evaluate the quality of services provided by coordinating a service delivery
system that addresses the needs and interests of older adults. This will be
accomplished by providing comprehensive and coordinated services that is
represented by the division's six major programs. These programs provide services
for over 9,909 seniors annually. An evaluation is conducted on each program
annually to ensure goals are met.
2. The division will pursue help from persons and groups to improve and maintain P&R
facilities and enhance programs, services, and activities. This will be maintained by
the EAD Advisory Council which is made up of representatives from the 25 senior
citizen clubs, 15 nutrition sites and the RSVP Advisory Council that will conduct at
least one general meeting in January and six district meetings in July of each fiscal
year servicing 40 presidents/chairpersons island-wide.
3. The division will provide regular facility and safety inspections and training for staff
by maintaining an EAD Safety Committee with at least one representative of each
program meeting quarterly to enforce: safety procedures, improve unsafe conditions
affecting staff and seniors and give feedback to the department safety committee, as
needed. Additionally,they will conduct a safety on-site evaluation semi-annually
(January and July) of 32 senior center facilities and conduct safety evaluations and
training for 50 EAD staff.
4. In order to keep the public informed of its activities the division will:
• Produce at least one "Video Highlights" of the division's activities annually.
• Maintain the division's Kupuna News magazine by providing information on all
EAD program activities and printing at least 3,000 copies for distribution to over
200 organizations four times annually.
II
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ELDERLY ACTIVITIES
Program Objectives (continued)
EAD Recreation
1. Provide and promote active and passive recreational, cultural and leisure
opportunities to 2,500 unduplicated individuals 55 years and older at 26 senior
centers island-wide.
2. Serve 3,000 older adults in recreational, educational, health-related and cultural
classes at 26 senior centers.
3. Provide at least ten district wide activities for a total of 1,500 older adults in
Puna/Ka`u,North and South Hilo,North and South Kona,North and South Kohala,
and Hamakua.
EAD Special Program
1. Provide at least five countywide, state, national and international events for 2,500
older adults.
2. Serve a total of 750 older adults in at least three county-wide special events and serve
800 older adults in one statewide event.
3. Provide one cultural event for 300 older individuals on a county, state, and
international level that will attract a total of 1,200 attendees.
Program Highlights
• Arranged seven EAD Senior Advisory Council meetings in January & July for 40
club presidents and representatives along with EAD staff to discuss senior
activities/services/concerns
• EAD Operator did a presentation at the Waimea Community Association and
Chamber of Commerce.
• Received grant from the Walk with Ease program for a walking class with ERS at
Lili`uokalani Gardens.
• Partnered with Veterans groups and AARP to plan for upcoming event to Welcome
Home the Vietnam Vets in commemoration of the 50th anniversary.
• Continued to work with Jacks Tours with 175 participants in cultural workshops.
• Scheduled of a wide variety of classes (educational, recreational, cultural and health)
island-wide for over 3,978 seniors yearly.
• ERS Program's 11 district events serving 1,858 seniors
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ELDERLY ACTIVITIES
Program Highlights (continued)
• Scheduled the Kupuna Softball League games and County tournament with 508
players and 26 teams participating. 'June 29 - 30, 2017 hosted the 43rd Annual
Hawai`i Kupuna Softball Tournament at Walter Victor Stadium.
• The 34th Annual Kupuna Hula Festival which involved a total of 295 participants, 20
halaus, and a crowd of over 1,200 during the two-day event in Kona at the Sheraton
Kona Resort& Spa at Keauhou Bay was held on September 14-15, 2016.
• The FHB Primetime Wellness Fair was held on October 17, 2016 at the Aunty Edith
Kanaka`ole Tennis Stadium offering 55 health information and services with 844 in
attendance.
• The 2016 Instructor/Volunteer Appreciation Christmas Luncheon with over 300
seniors attending at Aunty Sally's to honor the instructors and volunteers at Kamana,
Kea'au and Pomaika`i Senior Center.
• Mahalo Christmas party sponsored by Councilmember Valerie Poindexter for the
seniors clubs of the Hamakua district on December 13, 2016 with 225 participants.
• Home Safety Fair by the Fire and Police Department was held at Aunty Sally's
• On January 19, 2017 with 273 seniors in attendance.
• Held the 2nd Annual Hawaii Senior Ukulele Festival at Sangha Hall on March 8,
2017 with 400 ERS Ukulele students from around the island. Featured guests were
Mark Yamanaka and Lito Arkangel.
• The Big Island Senior Golf Tournament, sponsored by Big Island Candies, with 144
golfers participating was held on May 19, 2017 at Waikoloa Kings Course.
• Hawai`i State Senior Karaoke Revue was held at Aunty Sally's Luau Hale on April
27, 2017 with 275 in attendance,with 35 seniors performing.
• First Annual May Day Festival was held at Hale Halawai with 277 participants.
• Started the Intergenerational Summer Fun program on June 7, 2017 in Kohala with 25
Keiki and 20 Kupuna participating.;And Ukulele Making/Playing in Honoka`a with
25 Keiki and ten Kupuna. Queen Li'iliuokalani Children Center partnered to provide
consultants, supplies, snacks and lunches.
• The RSVP program supported four;successful Blood Bank Community Drives. Two
in East HI and two in West HI.
• Three RSVP recognition luncheons in Hilo and Kona honored 899 volunteers,
logging 97,953 hours island-wide along with the 186 volunteer stations.
• RSVP assisted with the Food Basket Kupuna Pantry by distributing 35 pounds of
food per qualifying senior.
• CSE issued 1,469 senior identification cards.
• CSE staff completed 2,000 referrals for seniors needing services/benefits such as,
supplemental security income, Medicare, Medicaid,tax assistance, food stamps,
transportation, etc.
• CSE staff provided 6,475 chore service hours to the qualified seniors.
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ELDERLY ACTIVITIES
Program Highlights (continued)
• CSE provided 61 individuals with disabilities less than 60 years old were provided
transportation services island-wide and accomplished 1,540 trips.
• CSE provided 1,347 seniors transportation services by the CSE staff and completed
37,104 trips.
• During the period of February—April, CSE Hilo staff assisted over 1000 seniors with
transportation and/or scheduled seniors for free Senior Tax Assistance. Number 1 in
the state 4th year in a row.
Program Measures
FY 2016-17 FY 2017-18 FY 2018-19
Actual Budget Estimate
Unduplicated Number of Older Adults Serviced:
RSVP 1,206 1,120 1,000
Coordinated Services 3,932 3,500 3,500
Nutrition 1,030 900 900
Senior Employment 36 39 39
Elderly Recreation 3,343 2,500 2,500
Special Programs 3,456 1,850 2,500
EAD Recreation
FY 2016-17 FY 2017-18 FY 2018-19
Actual Budget Estimate
No.of Senior Centers 26 26 26
No.of Unduplicated Elderly at Senior Ctrs(Classes) 3,978 2,500 3,000
183
PARKS & RECREATION
ELDERLY ACTIVITIES
EAD Special Programs
FY 2016-17 FY 2017-18 FY 2018-19
Actual Budget Estimate
Total Number of Participants Served: 3,456 1,850 2,500
Total Number of Events: 11 5 5
County-wide Events:
Number of Events: 7 3 3
Number of Participants: 2,352 750 1,350
Big Island Senior Golf Tournament 144 100 100
Hawai`i Kupuna Softball League&Tournament 946 350 400
West Hawai`i Wellness Fair 844 300 -
East Hawai'i Akamai Living Fair* 0 0 650
West Hawai'i Akamai Living Fair* 0 0 200
State/National/International Events:
Number of Events: 4 2 2
Number of Participants: 1,104 1,100 1,500
State Senior Softball Tournament 384 800 800
Hawai`i Kupuna Hula Festival 295 300 300
(#of Performers)
Hawai`i Kupuna Hula Festival 1,216 1,200 1,200
(#of Attendees—2 nights)
Hawai`i State Senior Karaoke Revue* 0 0 250
Hawaiian Cultural Workshop(Japan)* 0 0 150
*New Measures for FY2018-19
Program Expenditures
FY 2016-17 FY 2017-18 FY 2018-19
Actual Budget Request
Number of Positions 11 10 10
Salaries and Wages 413,912.34 523,885 549,462
Operations 206,002.87 139,697 145,681
Equipment 20,514.49 , 8,863 15,331
Program Total 640,429.70 672,445 710,474
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PARKS & RECREATION
ELDERLY ACTIVITIES
Personnel Position Summary
FY 2016-17 FY 2017-18 FY 2018-19
Position Title Authorized Authorized Request
Account Clerk 1 1 1
Elderly Activities Operations Director 1 1 1
Program Director II(Older Adults) 3 3 3
Program Director III(Older Adults) 1 1 1
Program Director IV(Older Adults) 1 1 1
Recreation Aid 1 1 1
Recreation Technician II 2 1 1
Student Helper I 1 1 1
Total 11 10 10
185
PARKS & RECREATION
PANA'EWA RECREATIONAL COMPLEX
Program Description
The Pana`ewa Recreational Complex is comprised of two facilities. Pana`ewa Rainforest
Zoo and Gardens and Pana`ewa Equestrian Center together provide varied recreational
opportunities that are open to the public.
Pana`ewa Rainforest Zoo
The Pana`ewa Rainforest Zoo and Gardens is the only natural rainforest zoo in the United
States. This provides the unique opportunity to exhibit various species in a natural
rainforest environment. An abundance of flora enhances the animal experience and
transforms the zoo into a diverse botanical park. Pana`ewa Rainforest Zoo and Gardens
provides a welcome form of alternate recreation and education for all ages to enjoy. The
zoo is open to the public every day from 9:00 a.m. to 4:00 p.m., seven days a week and is
only closed on Christmas and New Year's Day. There is currently no admission charge.
Modern zoos strive to provide and promote a theme of conservation through education
and recreational activities. Conservation of world wildlife and rainforests will affect
many future generations. Continuing education and awareness is vital for preserving our
natural resources for future generations, and the zoo affords the perfect opportunity to
combine this education through enhanced recreation.
Our program is achieved by meeting Federal USDA Animal Welfare Act regulatory
standards and requirements to maintain Federal licensure, and acquisition of State and
Federal permits necessary to import,transport and house restricted animals. Volunteers
and community involvement is vital to the program's success and future expansion.
Friends of the Pana`ewa Zoo (FOZ) is the 501(c)3 not for profit volunteer organization
which provides financial support for both projects and supplemental animal care. FOZ is
an integral part of the zoo. They maintain a zoo website and Facebook page that provides
news and public information to increase visitor awareness.
Equestrian Center
The Equestrian Center is located adjacent to the zoo and has the capacity to house 64
horses. Horse stalls are rented to the public for a nominal cost and the arena is rented for
appropriate events.
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PARKS & RECREATION
Wµ VmmmPANA'EWA RECREATIONAL COMPLEX
The Pana`ewa Equestrian Center was developed and is maintained for a wide variety of
equestrian related facilities, which include a 5/8 mile race track, rodeo arena, wash racks,
and 64 rental stalls with attached paddocks. The center is open for public use seven days
a week.
Program Objectives
1. Focus on a natural rainforest theme by acquiring a minimum of one new rainforest
animal annually.
2. Successfully breed at least one animal species for exhibit or to trade with other
facilities.
3. Work with Friends of the Zoo (FOZ) to host at least two events to promote the zoo
and increase the number of visitors.
4. Work with community groups to help facilitate five major volunteer projects to
maintain and improve the Zoo and/or Equestrian Center.
5. Seek funding to reinstate the Zoo Information and Education Specialist and the zoo
educational program.
6. Provide a venue for annual recreational equestrian events at the Pana`ewa Equestrian
Center:
a. host three rodeo events annually;
b. host three dressage events annually.
Program Highlights
• Friends of the Zoo had their most successful summer event ever, when on July 2,
2016 we celebrated Tiger Fun Day. The event coincided with the completion of our cubs
120-day quarantine period. Over 3,000 people enjoyed the festivities, which included
live entertainment, food, games, face painting and special guest appearances from Tony
Tiger, Tammy Tiger and Andy Alligator!
• Our Bengal Tigers from Great Cats World Park and Alligators from Colorado Gators
and Reptile Park continues to be by far the biggest attractions at the zoo. These new
animals accounted for a huge leap in attendance at the zoo last fiscal year and they
continue to draw in crowds of visitors on a daily basis. Last fiscal year's attendance
increased by over 37,000 visitors with a total 251,436, and we have once again increased
our visitor count with a record total for this past fiscal year of 264,415 people visiting the
zoo!
• Hawai`i Horse Owner's Association Pana`ewa Stampede Rodeo celebrated its 25th
anniversary this February and the ever popular event attracted many participants from
across the state. With the increased popularity of the two day rodeo, organizers expanded
this year's rodeo to three days and the event was a huge success with an increase in
participants and spectators.
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PANA'EWA RECREATIONAL COMPLEX
Program Measures
FY 2016-17 FY 2017-18 FY 2018-19
Actual Budget Estimate
Attendance 264,415 220,000 255,000
Acres Maintained 57 57 57
Equestrian Center—Stalls 64 64 64
Equestrian Center—Rodeos, Shows, Clinics&Races 10 6 8
Community&Volunteer Projects Completed 7 5 5
New animals acquired 20 2 2
Educational presentations(field trips,school visits,etc) 0 0 0
Species(Current Actual Count as of June 2015) 87 86 86
Birds 31
Primates 7
Mammals 15
Amphibians 8
Reptiles 26 _
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PARKS & RECREATION
PANA'EWA RECREATIONAL COMPLEX
Program Expenditures
FY 2016-17 FY 2017-18 FY 2018-19
Actual Budget Request
Number of Positions 11 11 11
Salaries and Wages 489,616.54 523,384 563,203
Operations 237,588.12 276,126 265,880
Equipment 8,696.60 250 250
Program Total 735,901.26 799,760 829,333
Personnel Position Summary
FY 2016-17 FY 2017-18 FY 2018-19
Position Title Authorized Authorized Request
Building and Grounds Utility Worker 1 1 1
Nursery Worker I 1 1 1
Pana`ewa Recreation Complex Manager 1 - -
Pana`ewa Recreation Complex Administrator - 1 1
Pana`ewa Recreation Complex Supervisor 1 1 1
Zoo Animal Keeper II 6 6 6
Zoo Information/Education Specialist I 1 1 1
Total 11 11 11
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PLANNING
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DEPARTMENT SUMMARY
Mission Statement
To foster an improved quality of life for the Island of Hawai`i's communities through
responsible and progressive planning.
Department Goals
1. Long-Range Planning. To develop a long-range vision and plan that protects and
enhances our island's assets, meets our community needs, while fostering a diverse,
vibrant and sustainable economy;
2. Regulatory System. To develop and administer a land use management system that is
based on clear and objective standards and efficient process;
3. Public Participation/Information. To develop effective methods to seek community
and interagency input that encourages broad-based participation in planning and
regulatory decision making;
4. Organizational Capacity. To strive for competence, sensitivity, and responsiveness in
the delivery of planning services to the people and other agencies of the County.
Funding Source and Position Count
General Fund $ 3,800,370 General Fund 54
Grant Revenue $ 447,717 Grant Revenue/Other 6
Other $ 40,000
Total Budget: $ 4,288,087 Total Number of Positions 60
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Program Description
g p
The Planning Department carries out its responsibilities through its offices in East and West
Hawai`i. The department administers and staffs several boards/commissions/committees
which have jurisdiction over various land use and related permits or designations. They are:
1. Hawai`i County Windward Planning Commission
2. Hawai`i County Leeward Planning Commission
3. Cultural Resource Commission
4. Board of Appeals
5. Puna Community Development Program Action Committee
6. Pahoa Village Plan Subcommittee of Puna CDP
7. Mt. View Village Plan Subcommittee of Puna CDP
8. Volcano Village Plan Subcommittee of Puna CDP
9. Hawaiian Paradise Park Subcommittee of Puna Master Plan
10. Kona Community Development Program Action Committee
11. Kailua Village Design Commission
12. Ka`u Community Development Program Steering Committee
13. South Kohala Community Development Program Action Committee
14.North Kohala Community Development Program Action Committee
15. Hamakua Community Development Program Steering Committee
16. Arborist Advisory Committee
17. Envision Downtown Hilo Plan
The Planning Director serves as the chief planning officer of the County and the technical
advisor to the Mayor, Planning Commissions and Council on all planning and related matters.
These include: prepares and implements the general plan and amendments; prepares and
implements the community development plans; prepares proposed zoning and subdivision
ordinances and any amendments and modifications; reviews and prioritizes proposed capital
improvements; administers the subdivision and zoning ordinances and related regulations;
approves proposed subdivision plans; approves variances as provided by law; and receives,
processes and recommends to the Planning Commission appropriate action regarding rezoning
applications, land use boundary amendments, special permits,use permits, special
management area permits and other similar requests.
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Program Objectives
Administrative Permits
1- Public Assistance and Land Use Information: Identify solutions to streamline and
improve customer service at the counter and responding to land use inquiries and
processing building permits. Identify opportunities to improve accountability with the
current Permit to build process where Planning Department conducts review of
residential and non-residential building permits in a timely and thorough manner. Create
opportunities to increase communication and collaboration among Hilo and Kona Land
Use Plan Checkers to develop standards for providing consistent information and public
service.
2-Permits and Subdivision: Review administrative permits decision templates (Plan
Approval, Variances, Farm Dwellings, Ohana, De Minimis,Non-significant Zoning,
Home Occupations) for improving form, content, and writing style. Work cooperatively
and collaboratively with other County Departments and government agencies in the
permit and subdivision review process. Explore opportunities to track subdivision
deadlines for bond and agreements.
4- Complaints Investigation: Work cooperatively and collaboratively with other
Planning Divisions and government agencies in resolving complaints. Identify sections
within current codes,rules, and regulations that need further clarification, interpretation,
or revisions. Identify changes for managing,tracking, and streamlining record keeping
and monthly reporting of complaints.
5- Staff and Organizational Development: Identify training needs and opportunities
for building leadership and strengthening skills to improve customer service, work
product standards, and meeting deadlines. Create and compile an Administrative Permits
Manual of Operations (MOP) and organizational governance structure to assist staff in
understanding responsibilities and priorities of the Administrative Permits Division.
Prioritize hot topics that need to be addressed and continue to work in Focus Area Teams.
Continue to meet to discuss hot topics with Kona staff to identify interim steps that lead
to resolution of outstanding and controversial issues. Initiate new efforts that lead to
organizational sustainability and staff health and wellbeing. When available, utilize
interns and senior employees to assist in initiating first steps for projects that are deferred
due to lack of funding or staff.
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Program Objectives (continued)
Administrative Services
1-Records Management: Conversion of departmental files from physical to electronic
format facilitating easier and accurate access for the public which will reduce
expenditures in supplies and staff person-hours.
2-Personnel: Continue to evaluate department structure and organization to help
increase planning and regulatory functions; seek training opportunities without impacting
the budget with emphasis on customer service skills; work towards inter-divisional cross-
training of staff.
3-Funding: Track and provide additional or expanded fiscal expenditure reports to be
used as managerial tools in the management of fiscal budget, Geothermal funding, and
CZM funding; work with managers to seek other sources of revenue.
Long Range
1-Environmental Planning: Review all public access inquiries, environmental
assessments, and environmental impact statements. Create and approve an exemption list
for HRS 343 in line with other county and state agencies. Maintain the public access
geodatabase, enforce shoreline setbacks, and manage public access easements. Manage
the Coastal Zone Management(CZM) contract and produce the CZM semi-annual and
annual reports; and continue drafting a new or amended Planning Department rule for
shoreline setbacks. Attend all State Office of Planning's CZM County Directors'
meetings, Ocean Resources Management Plan(ORMP)policy and working group
meetings. Review and analyze the County's SMA boundaries and rules for possible
amendments as needed.
2-Regional and Community Planning: General Plan(GP): Draft and facilitate GP
amendments as needed. Community Development Plans (CDP): Adopt the Hamakua
CDP, and continue with implementation of all other CDP's. Village Plans: Assist
communities to develop and implement town or village plans as needed. Continue to
work with other County departments, outside agencies, and the public on various long
range planning initiatives. Evaluate and develop a more formal public access program,
including required code amendments. Kickoff the Complete Streets Program, which is
already funded and contracted.
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Program Objectives (continued)
3-Administrative Programs: Produce annual reports and/or facilitate the management
of: Capital Improvement Program Budget Package; Professional Services; Zoning Code
and Subdivision Code Amendments (as needed); Planning Department and Board of
Appeals rule amendments (as needed); and review and comment on State legislation(as
needed). Continue with the comprehensive review of the County of Hawai`i General
Plan.
4-Other Planning Programs: Staff and support: Board of Appeals; CDP Action and
Steering Committees; ORMP Policy and Working Group Committees; Green Team;
Hawai'i Climate Change Mitigation and Adaptation Commission; County Arborist
Committee; DOT Pedestrian Plan Technical Advisory committee (TAC); DOT Bike Plan
TAC; DOT Regional Long Range Transportation Plan TAC; DOT Sub-Statewide
Transportation Advisory Committee; and DOT Urban Boundary and Functional
Classification TAC, DOT Freight State Plan TAC, and other regional/island wide Long
Range Planning priorities.
Planning
1-Windward and Leeward Planning Commissions: Amend the Planning
Commission's Rules of Practice and Procedures, as appropriate, to define and/or refine
processes and requirements to better address the legal,technical, functional and financial
obligations of our Commissions to ensure a fair,balanced and more effective approach in
the processing of requests or applications. Review processes to structure submittals
before the Commissions to ensure adequacy of information that facilitates review by the
Planning Department, affected agencies, and the public. Work on moving application
fees situated throughout the Planning Commission Rules, Planning Department Rules and
the Zoning Code to be placed in a fee schedule in the beginning of the Planning
Commission and the Planning Department Rules.
2-Cultural Resource Commission (CRC) and Banyan Drive Hawaii Redevelopment
Authority (BDHRA): Continue to provide support to the CRC and the BDHRA. For
the CRC, we will continue to seek new opportunities to allow the expertise of the
members of the CRC to review and comment on projects that could have an impact on
cultural, archaeological, and/or historical resources across the County of Hawai`i. We
will also be working towards developing session(s) for the upcoming HCPO to further
the conversation on the integration of cultural and historical considerations into planning
and permitting processes. For the BDHRA, we will continue to seek opportunities and
advocate for funding to allow the agency to operate under its own authority and
management.
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Program Objectives (continued)
3-Special Management Area Assessments: Process all Special Management Area
(SMA)Assessments within the new, specified 60-day time-period,which includes a 15-
day review to accept or reject applications. Continue to create and implement the new
SMA short form for exemption determinations for non-shoreline parcels for quicker
SMA reviews.
4-Administration: Continue to explore methods of providing improved management
and enforcement of land use permits and ordinances, including improved coordination
between the various divisions within the Planning Department and affected agencies,to
ensure that the requirements of these permits and ordinances are implemented in a timely,
complete and effective manner. Seek opportunities for cross-training of support staff
between the various boards and commissions to provide broader support functions.
West Hawaii
1-Permit/Application Processing: Process applications and refine workflow to
increase efficiency. Continue to explore opportunities whereby workflows affecting lands
on the west side of Hawai`i Island can be de-centralized from the main office in Hilo and
re-directed for processing through the department's West Hawaii Division. Begin to
receive and process variance approvals.
2-Code Compliance: Investigate complaints and alleged violations submitted by the
public.
3-Other Planning Programs: Staff and support Kailua Village Design Commission.
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Program Highlights
• In October 2017 the Long Range Division worked with the Action Committee for
Ka`u to adopt a Community Development Plan(CDP) for the district.
• The Long Range Division released the Downtown Hilo Multimodal Master Plan for
public comment and finalization. The Downtown Hilo Multimodal Master Plan
(DHMMP)has its roots in En Vision Downtown Hilo 2025:A Community-Based
Vision and Living Action Plan, which set a community-defined and shared vision for
Downtown Hilo as a vibrant, sustainable, safe, healthy, and active community.
• Improved presentation dynamics at both Planning Commission meetings to better
convey information to the Commission, its support staff, and the general
public. These include the use of PowerPoint presentations, videos, geographic
information overlay on aerial photos, and point-of-reference photos to give a sense of
what is on the ground and where a project site is located and its relevancy to the
surrounding environment and community. More information provided to our
Commissioners leads to better and more-informed decisions.
• Hawai`i Department of Transportation(HDOT). Participate in various meetings and
workshops held by the HDOT regarding the Statewide Transportations Plan, the State
Transportation Improvement Program, and the State Transportation Action
Committee.
• Through the General Plan review process and other planning efforts, we have been
diligently striving to develop stronger, cohesive partnerships with other County,
State, and Federal agencies and stakeholders on both a management and staff level in
an effort to lessen agency silos and promote more collaborative relationships.
• Planning Department continues to provide considerable information to the public. All
notices and information regarding the Planning Department and its various boards,
committees and commissions can be found on our website. Added features of the
website cover Cultural Resource Commission, Banyan Drive Redevelopment and the
General Plan.
• The Administrative Permits Division launched an inter-agency effort to develop a
system called EnerGov for permit submission, review, and approvals that integrates
processes and collectively tracks compliance requirements, workflows, and the
progress of plans and permits issued by the County.
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Program Measures
FY 2016-17 FY 2017-18 FY 2018-19
Actual Budget Estimate
PERMITS
Building Permits 2,943 5,000 3,500
Letters/Memos Answered 15,622 22,000 16,000
Ohana Permits 8 10 10
Plan Approval Reviewed 121 80 120
AGREEMENTS
Farm Dwelling Agreements 17 25 25
Subdivision—New Applications 111 150 150
Consolidation—New Applications 23 50 50
APPLICATIONS PROCESSED
General Plan Amendment 0 5 5
Change of Zone 10 25 12
Special Permits 3 30 5
Use Permits 6 20 10
Special Management Area Major Permits 2 20 5
State Land Use Boundary Amendments(<15 2 10 5
acres)
State Land Use Boundary Amendments(>15 0 5 5
acres)
Shoreline Setback Variance 0 3 3
Other Misc.Applications(amendments,city- 1 25 5
initiated)
Administrative Variance 52 125 75
Planned Unit Development(PUD) 1 5 5
Non-significant Zoning Change 1 5 5 _
SMA MINOR PERMIT 19 75 25
SMA Assessment 119 200 150
Appeals Processed 12 25 25
Boards/Commission/Committee Meetings * 102 204 120
Contested Case Hearings—PC 3 5 5
Contested Case Hearings—BOA 12 12 12
ENFORCEMENT
Complaints 831 225 750
CADASTRAL MAPPING
New/Updated plat maps 287 225 320
%plat maps in CADD(206 out of 2,365) 10% 10% 10%
%plat maps scanned 100% 100% 100%
Copies of Tax Maps Requested 680 800 700
*Consolidation of all Boards,Commissions,CDP Action Committees,and Design Review Committees
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Program Measures (continued)
The Department's regulatory functions can be measured in terms of volume and
responsiveness. The previous table provides an indication of volume, which should be
considered relative to the number of personnel. The Zoning Code, Subdivision Code,
Planning Commission Rules, and Planning Department Rules prescribe time limits in
which the department is required to address the majority of the aforementioned
applications and permits. Responsiveness measures are not available until an improved
permit tracking system is implemented. Further effort would need to invest in the current
tracking system to generate performance reports that reflect categories of regulatory
functions and parameters such as length of time for processing.
Program Expenditures
FY 2016-17 FY 2017-18 FY 2018-19
Actual Budget Request
Number of Positions 54 54 54
Salaries and Wages 2,987,623.64 3,071,581 3,321,350
Operations 367,356.50 503,170 490,670
Equipment 26,992.82 37,100 28,350
Program Total 3,381,972.96 3,611,851 3,840,370
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Personnel Position Summary
FY 2016-17 FY 2017-18 FY 2018-19
Position Title Authorized Authorized Request
Planning Director 1 1 1
Deputy Planning Director 1 1 1
Accountant I 1 1 1
Administrative Services Officer I 1 1 1
Clerk II 2 1 1
Clerk III 2 3 3
Geographic Information Systems Analyst I 1 1 1
Geographic Information Systems Analyst II 1 1 1
Land Use Plans Checker III 9 9 9
Planner I 2 2 2
Planner IV 7 6 6
Planner V 6 7 7
Planner VI 3 3 3
Planning Committee Support Tech 1 1 1
Planning Inspector II 3 3 3
Planning Program Manager 4 4 4
Private Secretary 1 1 1
Secretary 1 1 1
Secretary to Board/Commissions 2 2 2
Subdivision Applications Clerk 1 1 1
Tax Maps&Records Supervisor II 1 1 1
Tax Maps&Records Tech I 1 1 1
Tax Maps&Records Tech II 1 1 1
Tax Maps&Records Tech III 1 1 1
Total 54 54 54
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PLANNING
COASTAL ZONE MANAGEMENT
Program Description
The Hawai`i Coastal Zone Management (CZM) Program is established by Chapter 205A,
Hawai`i Revised Statutes (HRS). It is a comprehensive management guide for the
beneficial use, protection, and development of Hawai`i's land and water resources. The
State Legislature created the CZM Program as a shared management system with the
State and County regulatory agencies. Through an agreement, the State of Hawai`i
Department of Economic Development and Tourism, Office of Planning provides funds
(State and Federal)to the County of Hawai'i to implement the CZM Program through the
regulation of development in the Special Management Area(SMA) and Shoreline
Setback Area(SSA). The Department assesses development proposals within the SMA
and SSA for compliance with the CZM objectives and policies articulated in the HRS and
determine whether the issuance of a SMA and/or Shoreline Setback Variance (SSV)
permit is appropriate. As part of the agreement with the State, the County's
responsibilities include:
1. Administration of the SMA and SSV permits, nonpoint source pollution issues, and
other CZM-related matters.
2. Administer an ongoing monitoring and enforcement program.
3. Facilitate and support public participation in the CZM Program, as may be necessary.
4. Attend all CZM-related meetings, workshops, and seminars.
5. Coordinate, facilitate, and where possible, streamline the development review process.
6. Submit status and performance reports on a semi-annual basis to the Office of Planning.
7. Submit CZM performance measures report on an annual basis to the Office of Planning.
Program Objectives - CZM
1. Process all SMA Assessments and Permit applications in the required time limit as
specified by law and the County's Rules and Regulations.
2. Conduct site investigation of alleged violations within two weeks of receipt of
complaints.
3. Monitor all CZM-related legislative bills during the State Legislative session and
provide testimonies as needed (January to May).
4. Attend all Marine and Coastal Zone Advocacy Council (MACZAC) meetings, which
are normally held every other month as budgetary constraints will allow.
5. Attend all State Office of Planning's CZM County Directors meetings, Ocean
Resources Management Plan policy and working group meetings and subcommittee
meetings as budgetary constraints will allow.
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COASTAL ZONE MANAGEMENT
Program Objectives — CZM (continued)
6. As a public participation measure, provide a written report to the State Office of
Planning CZM Program of all SMA Permit applications and their status.
7. Continue to advertise Planning Commission agenda and hearing notices for all SMA
and SSV Permit applications as required by law.
8. Provide the Office of Planning with semi-annual reports within seven days after
December 31st, and June 30th of the Fiscal year.
9. Continue to review Planning Commission and Planning Department Rules for
compliance with enacted State laws and draft amendments to the rules for adoption.
Program Measures
Program measures are included in the Administration and Planning program.
Program Expenditures
FY 2016-17 FY 2017-18 FY 2018-19
Actual Budget Request
Number of Positions . . 6 6 6
Salaries and Wages 269,810.25 398,096 429,700
Operations 2,199.96 18,017 18,017
Equipment - -Program Total 272,010.21 416,113 447,717
Personnel Position Summary
FY 2016-17 FY 2017-18 FY 2018-19
Position Title Authorized Authorized Request
Clerk III 1 1 1
Planner IV 2 2 2
Planner V . . 1 1 1
Planning Inspector II 1 1 1
Senior Account Clerk 1 1 1
Total 6 6 6
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POLICE
POLICE
DEPARTMENT SUMMARY
Mission Statement
The employees of the Hawai`i Police Department are committed to preserving the spirit
of aloha.
We will work cooperatively with the community to enforce the laws,preserve peace and
provide a safe environment.
Department Goals
1. . To protect life and property and serve the community.
2. To actively involve the community in crime prevention programs.
3. To gather necessary evidence quickly for successful prosecution.
4. To expeditiously recover stolen property and contraband.
5. To enforce traffic laws.
6. To provide other services as necessary to promote efficient operation of the Police
Department and provide for the overall safety of the community.
Funding Source and Position Count
General Fund $65,764,820 General Fund 733
Grant Revenue $ 3,044,056 Grant Revenue/Other 2
Other $830,000
Total Budget: $69,638,876 Total Number of Positions 735
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POLICE
POLICE COMMISSION
Program Description
The Police Commission is established under the Hawai`i County Charter to oversee the
activities of the Police Department. It consists of nine citizens appointed by the Mayor
from each of the nine County Council districts and confirmed by the County Council.
The members volunteer their services and serve staggered terms of five years each.
The Police Commission has the following mandated responsibilities under the Charter:
1. To appoint and to remove the Police Chief.
2. To review the annual budget prepared by the Police Chief and possibly make
recommendations about it to the Mayor and Managing Director.
3. To receive, consider and investigate charges brought by members of the public
against the conduct of the Police Department or any of its members and to submit a
written report of its findings to the Police Chief
4. To advise the Police Chief on police-community relations.
5. To review the department's operations, as deemed necessary, for the purpose of
recommending improvements to the Police Chief and the Managing Director.
6. To evaluate, at least annually,the performance of the Police Chief and submit a report
to the Mayor, Managing Director and the Council.
Program Expenditures
FY 2016-17 FY 2017-18 FY 2018-19
Actual Budget Request
Number of Positions 1 1 1
Salaries and Wages 54 820.80 53,752 57,334
Operations 15,948.10 21,241 19,241
Program Total 70,768.90 74,993 76,575
Personnel Position Summary
FY 2016-17 FY 2017-18 FY 2018-19
Position Title Authorized Authorized Request
Secretary 1 1 1
Total 1 1 1
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POLICE
ADMINISTRATIVE SERVICES BUREAU
Administrative Services Division
Program Description
The division, under the direction of a Police Major, provides island-wide administration,
direction and planning control and coordination of police services; and supports operating
units through centralized Administrative Services Division. The division's support units
include the Human Resources Section(Training, Community Relations/Research&
Development, Worker's Compensation Safety Unit and Police Chaplains), Media
Relations Officer,the Word Processing Center, Commission on Accreditation for Law
Enforcement Agencies (CALEA) and Finance Section.
Human Resources Section
Responsible for all personnel actions, to include both external and internal recruitments
for appointments to positions; management of personnel files; training of both sworn and
civilian personnel; management of safety and workers' compensation files; conducting
research to address issues facing the department; legislative actions; community relations;
maintaining and updating departmental policies/rules/regulations; and other duties
associated with providing administrative support to operational units.
Personnel duties include managing and maintaining personnel files for employees;
processing all documents and correspondences relating to personnel actions; providing
management with recommendations and courses of actions involving personnel actions;
and all related duties involving personnel issues. Responsibilities involving training
includes facilitating and providing all entry level training for all police recruit officers as
well as facilitating the training of in-service personnel, both sworn and civilian. This unit
also maintains and manages the files associated with training both sworn and civilian
personnel throughout the department.
Duties associated with workers' compensation safety involve reviewing and investigating
workers' compensation cases for alleged abuse; conducting department random drug
testing program; coordinating and scheduling mandatory annual physicals; providing
timely and comprehensive information on safety and health issues; and planning and
conducting training classes on employee safety matters.
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ADMINISTRATIVE SERVICES BUREAU
Administrative Services Division
Program Description (continued)
As part of research and development,the duties involve addressing the overall needs and
equipment requirements for the department: conducting research and evaluation of
equipment, uniforms,protective devices; providing recommendations to minimize injury
to personnel; researching and tracking of legislation that deal primarily with law
enforcement issues; preparation of testimony for submittal.
Word Processing Center
Under the direction of a clerical services supervisor and assistant clerical supervisor, 14
clerical personnel are responsible for the transcription of all narrative police reports
dictated onto a digital recording system by sworn personnel. These reports, after
approval, become the official document detailing criminal investigations conducted by
the department.
Finance Section
The Finance Section, under the direction of the accountant IV, is in charge of preparing
the department's budget,maintaining its accounts, inventory control,processing payroll,
maintaining personnel attendance records,purchasing supplies and equipment,
distributing supplies to districts and bureaus, furnishing custodial and maintenance
services, providing messenger and delivery service,providing department and subsidized
vehicles with fuel and administering the special duty program.
Program Objectives
1. To accommodate at least 95% of requests for public safety/health talks from the
community.
2. To accommodate at least 95% of requests for station tours for students and
community members.
3. Conduct drug screening of all sworn personnel and initiate pre-employment testing
of civilian personnel.
4. Conduct constant recruitment and fill at least 80% of vacancies for all sworn and
civilian positions within six months.
5. Improve competence and professionalism of sworn and civilian personnel through
advanced equipment purchases and provide 5,566 hours of on-going training.
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ADMINISTRATIVE SERVICES BUREAU
Technical Services Division
Program Objectives (continued)
6. Maintain the level of proficiency in the Word Processing Center with a turnaround
time of less than ten days for processing reports.
7. Process 85% of requisitions received from districts and bureaus within a month.
8. Fill 90% of all special duty requests for officers.
9. Compile a listing of all outstanding leave papers and distribute to district
commanders bi monthly.
10. Fill 90% of requests for storeroom supplies within the month.
Program Highlights
Human Resources Section
In FY 2016-17, the Human Resources Section in cooperation with the Hawai`i County
Department of Human Resources conducted various open and internal recruitments for
sworn and civilian vacancies, which resulted in the hiring of 31 police officer recruits, ten
police radio dispatchers, six school crossing guards,two clerk III's, one account clerk,
one firearms registration clerk, one storekeeper, one storeroom clerk, one police
operations clerk, one police evidence specialist I, one public relations specialist, and one
custodian/groundkeeper. Internally,there were eight temporary promotions to police
officer III, one temporary promotion to police sergeant, one temporary promotion to
police lieutenant, one temporary promotion to police captain, one temporary promotion to
secretary, eight promotions to police sergeant/detective, four promotions to police
lieutenant,two promotions to police captain, one promotion to police major, one
promotion to assistant police chief, one promotion to secretary, one promotion to police
investigative operations clerk, one promotion to police evidence custodian, one
promotion to clerk III, and one promotion to firearms registration clerk. Additionally,
there were two police officer II inter-governmental movements,two clerk III intra-
departmental movements, and three appointments (one appointment to police chief, one
appointment to deputy police chief, and one appointment to secretary of police chief).
Word Processing Center
The Word Processing Center is responsible for transcribing all narrative police reports
that island-wide sworn personnel dictate into an internet/web-based Dictation Enterprise
Platform (DEP) system, which are routed via the Reports Management System for
officers' approval and timely prosecution. Throughout FY 2016-17, the Word Processing
Center worked long hours in an attempt to keep up with the high workload.
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POLICE
ADMINISTRATIVE SERVICES BUREAU
Technical Services Division
Program Highlights (continued)
Upon completion, the dictated reports transcribed by the Word Processing Center are
routed via the Records Management System for officers' approvals and timely
prosecution. Nearly 30,000 reports were transcribed, which totaled over 278,000 minutes
of dictation and over 2,105,000 transcribed lines.
Finance Section
Finance staff continued to operate the payroll, accounts payable, special duty, and
storeroom sections. Accounts payable processed approximately 7,554 invoices; special
duty filled 6,740 special duty requests; and the storeroom filled 4,412 orders.
Accreditation Section
The Accreditation Section maintains accreditation for the Department through the
Advanced Law Enforcement Accreditation program offered by the Commission on
Accreditation for Law Enforcement Agencies (CALEA). CALEA sets forth a total of
484 standards, and the Accreditation Section ensures compliance with the standards
applicable to the Department. The program consists of an annual Web-Based Review
(Year 1-4) and a Site-Based Assessment(Year 4 only). Upon successful completion of
these reviews and assessment,the Department is awarded accreditation on Year 4. The
Department received its last award for accreditation in November 2015. The Department
successfully completed a Web-Based Review in December 2016, and is scheduled to
complete the next Web-Based Review in December 2017.
The Department also recognized an opportunity to create an informational network for
law enforcement agencies within the State of Hawaii, who were seeking or maintaining
law enforcement accreditation. The Department headed these efforts with the assistance
of CALEA, and formed the Hawaiian Islands Police Accreditation Coalition Inc.
(HIPAC) in October 2016. In June 2017, HIPAC held its inaugural conference. This
network fosters communication, cooperation, sharing of resources, and facilitates training
and other means of support. Being an accredited agency establishes true professionalism,
maintains partnerships with the community and local government, and allows for
transparency, integrity and continued teamwork for improved delivery of public safety
services.
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Program Highlights (continued)
Training Section
During FY 2016-17, the Training Section conducted training for the 84th Police Recruit
Class, which began with 22 police officers and the 85th Police Recruit class, which began
with 14 police officers. The department continued to providing "Aloha in Difficult
Times," "Cultural Diversity" and"Gold Shield"trainings. Recruit officers receive a wide
variety of field training while riding along and being evaluated by field training officers.
Training included the practical applications of criminal investigations; principles of
police patrol; interview and interrogation; constitutional and citizens' rights; federal, state
and county statutes;and other topics pertinent to law enforcement.
Department personnel were provided with over 50,000 hours of instruction and training.
A notable course added were "Assisting Individuals and Groups in Crisis Intervention"
with its goal to help officers and employees deal with critical incidents and conduct
debriefings for the department. This training provided members of the department with
knowledge and techniques to conduct crisis intervention in both group and individual
settings. The department also hosted the "International Homicide Investigators
Association(IHIA) Basic Homicide Investigator's Training course", which provided our
attendees with the latest advanced training in all investigative disciplines by renowned
international experts from all disciplines. Attendees were exposed to homicide/death
case management; investigative and prosecutorial strategies; the latest advancements in
forensic and informational technology; and trends in criminal behavior and methodology.
Program Measures
FY 2016-17 FY 2017-18 FY 2018-19
Actual Budget Estimate
Public Safety/Health Talks 100% . >=95% >=95%
Station Tours 100% >=95% >=95%
Students&Community Members 4,284 >=3,600 >=3,600
Drug Screening(Sworn Personnel)* 92% 100% 100%
Recruitment(%of Staffing Sworn/Civilian) 94.5% 100% 100%
Training Hours 25,100 7,000 7,000
Word Processing Center -turnaround time 2.9 Days 9 Days 9 Days
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Technical Services Division
Program Measures (continued)
FY 2016-17 FY 2017-18 FY 2018-19
Actual Budget Estimate
Finance Section
Process Requisitions within the month 100% 85% 85%
Fill Special duty requests 90% 90% 90%
Collect/reconcile 85%of leave applications within month 100% 85% 85%
Compile a listing of all outstanding leave papers and 100% 100% 100%
distribute to district commanders bi monthly
Fill 90%of requests for storeroom supplies within month 100% 90% 90%
* Percentage does not include those sworn personnel unavailable for testing due to extended leave for
entire calendar year.
Program Expenditures (Special Duty)
FY 2016-17 FY 2017-18 FY 2018-19
Actual Budget Request
Number of Positions 2 2 2
Salaries and Wages 72,268.87 86,553 91,515
Operations - 31,067 27,915
Equipment - -Program Total 72,268.87 117,620 119,430
Personnel Position Summary
FY 2016-17 FY 2017-18 FY 2018-19
Position Title Authorized Authorized Request
Account Clerk 2 2 2
Total 2 2 2
Program Expenditures (Administrative Services)
FY 2016-17 FY 2017-18 FY 2018-19
Actual Budget Request
Number of Positions 263 262 262
Salaries and Wages 8,460,418.15 7,717,974 8,121,535
Operations 7,594,621.63 8,861,288 8,859,058
Equipment 336,135.36 1,005.900 370,900
Program Total 16,391,175.14 17,585,162 17,351,493
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Personnel Position Summary
FY 2016-17 FY 2017-18 FY 2018-19
Position Title Actual Authorized Request
Police Chief 1 1 1
Deputy Police Chief 1 1 1
Assistant Police Chief 1 1 1
Account Clerk 3 3 3
Accountant I 1 1 1
Accountant III 1 1 1
Accountant IV 1 1 1
Assistant Clerical Supervisor 1 1 1
Clerical Services Supervisor I 1 1 1
Clerical Services Supervisor II 1 1 1
Clerk III 18 17 17
Clerk III(Temp) 1 1 1
Fingerprint Classifier II 1 1 1
Fingerprint Technician 1 1 1
Firearms Registration Clerk 2 2 2
Human Resources Program Specialist 1 1 1
Human Resources Technician I 1 1 1
Information Systems Analyst IV 1 1 1
Information Systems Analyst V 1 1 1
Information Systems Analyst VI 1 1 1
Police Cadet(Hrly) 24 24 24
Police Captain 1 1 1
Police Documents Clerk 1 1 1
Police Evidence Custodian 2 2 2
Police Lieutenant 4 4 4
Police Major 2 2 2
Police Officer I(Temp) 37 37 37
Police Officer II 4 4 4
Police Officer III(Temp) 30 30 30
Police Radio Dispatcher II 34 34 34
Police Radio Dispatcher III(Temp) 6 6 6
Police Records Analyst 1 1 1
Police Records Clerk 8 8 8
Police Sergeant 8 8 8
Public Relations Specialist 1 1 1
Radio Technician I 4 4 4
Radio Technician II 1 1 1
School Crossing Guard(Hrly) 40 40 40
Secretary 2 2 2 1
Secretary to the Chief of Police 1 1 1
Senior Account Clerk 1 1 1
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Personnel Position Summary (continued)
Senior Clerk-Stenographer 2 2 2
Senior Police Records Clerk 1 1 1
Storekeeper 1 1 1
Student Helper I 2 2 2
Supervising Police Radio Dispatcher 4 4 4
Traffic Safety Coordinator 1 1 1
Total 263 262 262
Program Description
The Technical Services Division,under the direction of a police major, consists of the
Traffic Services, Records and Identification, Communications Maintenance,
Communications Dispatch, and the Computer Sections. The division provides technical
assistance on traffic and motor vehicle safety and training; manages police records and
evidence storage; maintains the county's microwave radio system and the installation and
maintenance of police mobile radios; administers central dispatch functions and provides
technical support to the department's computer software and hardware systems.
Program Objectives
1. Process and issue at least 95% of road closure permits within the month received.
2. Issue at least 95% of traffic violation letters to vehicle owners within a week.
3. Process at least 95% of firearms permits within two weeks.
4. Complete at least 95% of requests for mobile radio systems per month.
5. Conduct at least 96 radio site inspections.
6. Process and dispatch personnel to 100% of calls for service received.
Program Highlights
Communications Dispatch Center
During FY 2016-17, the Communications Dispatch Center received 193,914 calls, a
12.56% drop from last fiscal year, with 13.5% of those transferred to the Hawai`i Fire
Department.
All requests for police service are recorded, logged and assigned by Dispatch personnel
using a computer aided dispatch (CAD) system with six to seven dispatchers on shift at
any given time.
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Technical Services Division
Program Highlights (continued)
A total of 215,611 incidents involving police response were logged by Dispatch
personnel during this fiscal year, a .74% decrease from the previous year. Mondays
(32,235 incidents) and Fridays (34,238 incidents) were shown to be the busiest days
overall.
The Dispatch Center fulfilled 493 requests for 911 and other audio/radio recordings and
information for the Office of the Prosecuting Attorney, officer and internal investigations,
as well as the general public, a 24.85%decrease from the 656 requests in the previous
fiscal year.
The implementation of a new Computer Aided Dispatch (CAD), Records Management
System (RMS) and Mobile Patrol system from Spillman Technologies began with design,
information transfer and equipment purchase and installation. An expected completion
and"go live" date is planned for the first quarter of FY 2018.
A soft launch of the "Text To 911", an important feature of the Next Generation 911,
began in February 2016 receiving an average of 26 "911 texts" a month. A statewide
launch and informational campaign is planned for the latter part of 2017 as well.
The County of Hawai'i has undergone an island-wide radio upgrade to its current system.
The Motorola Astro 25 narrow-band frequency was implemented the end of the calendar
year 2016.
Records and Identification Section
The Records and Identification Section has several internal subsections composing of
records, identification, firearms, and evidence. The major responsibilities of the section
are the maintenance of police records; processing evidence; conducting fingerprint
examinations; processing subpoenas and court documents; compiling and disseminating
statistical information; and processing firearms permit applications and registrations,
which include thorough background checks on each individual applying for a long gun or
handgun permits.
During FY 2016-17, the Records and Identification Section recorded the following.
Records Section:
• Processed requests for 4,764 copies of criminal reports
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Technical Services Division
• Processedrequests for 7,257 copies of traffic accident reports
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Technical Services Division
Program Highlights (continued)
Firearms Section:
• Issued 3,580 firearms permits
• Registered 9,552 firearms
Identification Section:
• Processed 18,125 court documents
• Processed 6,790 fingerprints
Evidence Section:
• Processed 5,819 photographic record receipts
• Processed 9,800 property/evidence receipts
Traffic Services Section
During FY 2016-17,the Hawai`i Police Department received$654,140.97 in federal
grant funds for traffic enforcement and equipment purchases to improve traffic safety.
Police continued efforts to make Big Island roadways safer by using the grant funds to
pay for overtime to conduct checkpoints and other enforcement projects aimed at
reducing injuries and death in motor vehicle crashes by increasing seat belt use rates,
apprehending impaired drivers, and enforcing speed regulations and illegal "outlaw"road
racing.
The Traffic Services Section issued 72 road closure permits, issued 243 violation letters
to motorists, conducted 52 school crossing guard checks, and directed 141 abandoned
vehicle police reports to the Department of Environmental Management for their final
disposition.
The Traffic Services Section also oversees the school crossing guard program and has a
total of 40 allocated positions at various elementary schools throughout the Big Island.
Computer Center
The Computer Center is responsible for interconnectivity between all police stations and
substations to assure a secured networking infrastructure,to include installing and
maintaining computer equipment, installing and troubleshooting software systems, and
providing technical assistance for various computer issues.
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Technical Services Division
Program Highlights (continued)
During FY 2016-17, the Computer Center continued migration procedures of the current
Computer Aided Dispatch, Record Management System and Mobile Reporting systems
to a fully integrated system which encompasses all of the aforementioned systems. The
number of service requests has increased from the previous year by 30%, which is
attributed to a new helpdesk system to ensure requests are tracked.
Communications Maintenance
The Radio Maintenance Section is responsible for maintenance and repair of all county-
owned radio sites. This includes towers, shelters, microwave radios, repeaters, base
radios, mobile radios and handheld portable radios. During FY 2016-17, Radio Shop
personnel repaired 32 Civil Defense sirens and performed preventive maintenance on an
additional 20 sirens. The Radio Shop team performed 61 preventive maintenance
inspections of district stations, and 68 radio sites inspections.
The Communications Maintenance Section installs and maintains all radio and
emergency warning equipment in the Police Department's fleet and subsidized vehicles.
During FY 2016-17, Radio Shop personnel installed 86 radios, sirens, and warning lights
into Police Department vehicles. They also replaced 158 conventional radios with APX
6,500 trunking radios, facilitating conversion to the upgraded radio system and
programmed/updated operating systems in the Hawai`i Police Department radio network
to accommodate the radio system upgrade.
Program Measures
FY 2016-17 FY 2017-18 FY 2018-19
Actual Budget Estimate
Road closure permits within a month 100% >=95% >=95%
Traffic Violation Letters within a week 95% >=95% >=95%
Firearms permits within a month 100% >=95% >=95%
0 0 0
Install mobile radio stations 100% >=95/o >=95/o
Radio site inspections 100% >=96% >=96%
Dispatch to calls for service 100% 100% 100%
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CRIMINAL INTELLIGENCE UNIT AND OFFICE OF
PROFESSIONAL STANDARDS
Program Description
The Criminal Intelligence Unit(CIU) and Office of Professional Standards (OPS)
Division is under the direct management of the Police Chief. It is commanded by a
police captain and maintains offices in Hilo and Kona.
The Criminal Intelligence Unit gathers, maintains, and analyzes intelligence for the
purpose of keeping police administrators informed about the extent, nature and
characteristics of organized crime activity, drug trafficking organizations, as well as
issues dealing with Homeland defense and dignitary protection assistance. The unit is
also responsible for conducting criminal history checks for the department.
The Office of Professional Standards investigates allegations of misconduct by
department members. These investigations seek to determine if not only misconduct
occurred, but also the underlying reasons for errant behavior on the part of the employee.
Investigations are also used to indicate the need for additional training and/or procedural
changes.
Program Objectives
Criminal Intelligence Unit
1. Complete 90% of assignments within 30 days.
2. Complete 90% of criminal history checks of prospective employees of the department
employees, as well as other federal, state and local law enforcement agencies within
30 days.
3. Develop, maintain and disseminate intelligence information, which can be utilized to
produce no less than eleven criminal investigations per month.
4. Compile, produce, analyze and forward to police administrators no less than 32
intelligence reports per month.
5. Provide assistance to other elements within the police department either through
intelligence briefings on current crime trends and/or through no less than 12 in-
service training sessions per month.
6. Conduct four presentations to semi-annual Statewide Inter-County Criminal
Intelligence Unit (ICCIU) conferences on major criminal activity within this
jurisdiction, along with gathering criminal intelligence from other jurisdictions, which
may have a connection to our jurisdiction.
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PROFESSIONAL STANDARDS
Program Objectives (continued)
Office of Professional Standards
1. Conduct complete and thorough internal investigations seeking a monthly clearance
rate of 67%.
2. Conduct complete and thorough internal inquiries, seeking a monthly clearance rate
of 85%.
3. Conduct no less than two monthly random and unannounced inspections of the
different elements within the department to ensure compliance with rules and
regulations.
4. Provide no less than three monthly in-service training sessions to other elements
within the department to prevent and deter employee misconduct, as well as to ensure
procedural compliance in the investigation of employee misconduct.
5. Compile and provide a yearly report to the state legislature on certain specific aspects
of discipline meted out by the department as required by law.
Program Highlights
Criminal Intelligence Unit(CIU)
For FY 2016-17,the Criminal Intelligence Unit provided intelligence information, which
in whole or in part led to the initiation of 90 criminal investigations. The unit also
submitted 382 intelligence reports. The unit conducted 366 criminal history
investigations for prospective department employees, other designated employees, and
prospective employees of other county, state, and federal law enforcement agencies.
Office of Professional Standards (OPS)
For FY 2016-17,the Office of Professional Standards (OPS) conducted 13 administrative
investigations, 60 internal inquiries into actions by police department personnel, and
provided 144 in-service training sessions to employees. OPS also conducted 29 quality
control and compliance inspections of various elements of the department to prevent the
abuse, misuse, fraud and waste of department resources.
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PROFESSIONAL STANDARDS
Program Measures
FY 2016-17 FY 2017-18 FY 2018-19
Criminal Intelligence Unit Actual Budget Estimate
Other Assignments _ 100% >=90% >=90%
Criminal History Checks 100% >=90% >=90%
Numbered Cases 90 >=132 >=132
Intelligence Reports 368 >=384 >=384 _
In-service Presentations 144 >=144 >=144
Presentations to ICCIU 4 >=4 >=4
FY 2016-17 FY 2017-18 FY 2018-19
Office of Professional Standards Actual Budget Estimate
Internal Investigations 100% >=67% >=67%
Internal Inquiries 100% >=85% >=85%
In-service Presentations 36 36 36
Random Inspections 24 24 24
Yearly Legislative Report 1 1 1
Program Expenditures
FY 2016-17 FY 2017-18 FY 2018-19
Actual Budget Request
Number of Positions 9 9 9
Salaries&Wages 894,709.54 905,136 953,419
Operations 11,948.66 20.965 17,465
Program Total 906,658.20 926,101 970,884
Personnel Position Summary
FY 2016-17 FY 2017-18 FY 2018-19
Position Title Actual Authorized Request
Detective 4 4 4
Police Captain 1 1 1
Police Officer II 4 4 4
Total 9 9 9
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OPERATIONS BUREAUS
Program Description
CRIMINAL INVESTIGATION DIVISION (CID)
The Criminal Investigations Division investigates all crimes of violence,theft, fraud,
commercialized vice and narcotics; apprehends perpetrators of these crimes; and
compiles evidence and information for the prosecution of all persons charged with
violations of criminal statutes. The division is also responsible for criminal investigations
of police officers, while internal affairs conduct concurrent administrative investigations.
This division is under the command of a police captain who oversees the operations of
the respective sections to include the Criminal Investigations Section(CIS), which
includes the Crime Lab; the Juvenile Aid Section(JAS); and the Vice Section, which
includes the "Ice" Task Force (ITF) and the Drug Interdiction Task Force (DITF).
Criminal Investigation Section (CIS)
The Criminal Investigation Section(CIS), under the command of a police lieutenant, is
responsible for the investigation of all major crimes to include homicides, suspicious
deaths, assaults, property crimes, identity thefts and fraud. In addition, CIS detectives
respond to all reported suicides, child deaths and other deaths with questionable
circumstances.
Juvenile Aid Section (JAS)
The Juvenile Aid Section(JAS), under the command of a police lieutenant, is responsible
for the investigation of cases involving juveniles as victims or perpetrators.
Investigations conducted include assaults,property crimes, sexual assaults, domestic
violence, gang activity and status offenses.
JAS also maintains two specialized units consisting of the Sex Crimes Unit, specializing
in sexual assault investigations; and the Domestic Violence Unit, specializing in domestic
abuse cases.
The JAS general detail detective is assisted by a police officer III (PO-III). This unit is
also responsible for overseeing crime reduction units (CRU) in which personnel are
•
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Program Description (continued)
temporarily culled from other sections in order to detect and investigate gang activity and
underage drinking. The PO-III position in the unit is assigned to handle and work with a
certified scent-oriented canine, utilized to assist police in locating missing children.
Vice Section
The Vice Section is responsible for the prevention and suppression of all forms of
commercialized vice activity,to include prostitution, gambling and illegal trafficking of
narcotics. Special operations and covert programs are in place to combat the distribution
of illegal drugs on the Big Island. Federal and state grants provide the necessary funding
to accomplish these objectives.
Vice officers belong to the Statewide Narcotics Task Force and are involved in joint
operations with the Drug Enforcement Administration; Bureau of Alcohol, Tobacco and
Firearms; Bureau of Immigration and Customs Enforcement;United States Postal
Service; and the Federal Bureau of Investigation. The Vice Section is also part of the
Hawai`i High Intensity Drug Trafficking Area(HIDTA)Task Force.
The Vice Sections are augmented with an"ice"task force (ITF), whose primary goals are
to identify, disrupt, prosecute and ultimately dismantle street mid- and upper-level drug
trafficking organizations dealing crystal methamphetamine ("ice").
The Area II Vice Section is supplemented with the Drug Interdiction Task Force (DITF),
primarily responsible for investigating drug smuggling through the airports and other
venues. The department DITF personnel is comprised of three officers who are federally
deputized to investigate, identify and apprehend individuals and organizations involved
in the smuggling of illicit drugs into the County of Hawai`i
Crime Lab
The Crime Lab performs a variety of physical, chemical, instrumental and microscopic
analysis of evidence in connection with crime detection and law enforcement work. In
addition, all of the criminalists/evidence specialists assigned are required to provide court
testimony whenever necessary in both state and federal courts.
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Program Description (continued)
Patrol Divisions
The Patrol Divisions, each under the command of a police captain,plan, proactively
direct and coordinate functions towards the enforcement of federal, state, and county
laws, the prevention of crime,the apprehension and custody of law violators and the
development of partnerships between the community and the Hawai`i Police Department.
These divisions include the operating units from each of the police districts, community
policing, police reserve officers program and the traffic enforcement unit.
The Patrol Divisions continue enforcement efforts through special projects such as
sobriety checkpoints, seatbelt/child restraint checkpoints, high-speed enforcement,
underage drinking deterrent programs and truancy deterrent programs.
Community Policing Officers
The Area I Community Policing Unit is coordinated by a police lieutenant and consists of
14 PO-III positions, distributed as follows: Eight in the South Hilo District, four in the
Puna District, one in North Hilo District, and one in Hamakua District.
The Area II Community Policing Unit is coordinated by a police sergeant and consists of
13 PO-III positions, distributed as follows: Seven in the Kona District, three in South
Kohala District,two in the Ka`u District, and one in the North Kohala District.
The School Resource Officer Program consists of eight PO-III positions, distributed as
follows: One at Hilo Intermediate School, one at Waiakea Intermediate School, one at
Honoka`a High&Intermediate School, one at Pahoa High& Intermediate School, one at
Kealakehe Intermediate School, one at Konawaena Middle School, one at Kea'au
Intermediate School, and one at Waimea Intermediate School.
These officers are tasked with providing law-related education, counseling, and
enforcement at their respective school campuses.
The Hawai`i Isle Police Activities League (HI-PAL) is a proactive program designed to
encourage and engage youths to participate in constructive and supervised athletic
activities. The goals of the program are to promote sportsmanship,benevolence,
friendship, sociability, good will, tolerance and to provide a meeting place for the
promotion of common interest of youths.
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Program Description (continued)
Traffic Enforcement Unit
The Area I Traffic Enforcement Unit (TEU) is comprised of a supervising sergeant and
four PO-III positions; and the Area II TEU is comprised of a supervising sergeant and
three PO-III positions. The major responsibilities of TEU are to enforce traffic laws and
investigate traffic deaths utilizing specialized skills (i.e., computerized diagramming of
accident scenes).
Program Objectives
1. To achieve a burglary clearance rate of 30%.
2. To achieve a theft/auto theft clearance rate of 30%.
3. To achieve a robbery clearance rate of 60%.
4. To maintain a sexual assault clearance rate of 80%.
5. To attain at least a 65% service of court documents received.
6. To conduct 720 hard drug investigations (heroin, cocaine and crystal methamphetamine).
7. Crime Lab to achieve an assignment clearance rate of 90%.
8. HI-PAL to serve 60 youths in three age groups for each month and a 36%participation of
"at-risk youths" out of all youths served.
9. Community policing program to complete at least 24 problem-solving activities and 24
crime prevention activities annually through the development of partnerships directed at
resolving community-police problems,resulting in the improvement of the quality of life
for all citizens.
10. Community policing program to complete at least 48 abandoned vehicle/beautification
projects annually through the development of partnerships with the community.
11. To provide at least four D.A.R.E. curriculum (core classes) and/or training per month
through the department's school resource officer program.
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Program Highlights
Criminal Investigation Section (CIS)
The Area I Criminal Investigation Section (CIS)
The Area I Criminal Investigation Section investigated felony cases in the South Hilo,
Puna,North Hilo and Hamakua Districts. During FY 2016-17,Area I CIS investigated
1,267 crimes. Of those, none were murder cases, 10 were attempted murder cases, 379
were burglaries cases, 209 were thefts cases, and 178 were financial crimes cases. In
comparison with the previous fiscal year, this represents a 30.7% decrease in burglaries, a
39% decrease in thefts, and a 61.3% decrease in financial crimes. The overall clearance
rate was 75.54%.
The Area II Criminal Investigation Section (CIS)
The Area II Criminal Investigation Section investigated felony cases in the South Kohala,
North Kohala, Kona, and Ka`u Districts. During FY 2016-17, Area II CIS investigated
592 crimes. Of those, one was a murder case, one was an attempted murder case, 203
were burglaries cases, 127 were theft cases, and 40 were financial crimes cases. In
comparison with the previous fiscal year,this represents a 22% decrease in burglaries, a
73% increase in thefts, and an 86% decrease in financial crimes. The overall clearance
rate was 69%.
Juvenile Aid Sections (JAS)
The Area I Juvenile Aid Section (JAS)
During FY 2016-17,the Area I Juvenile Aid Section investigated 555 cases, of which
there were 283 reports of sexual assault and 74 reports of domestic violence. In
comparison with the previous fiscal year,there was an approximate 2.5% decrease in the
number of sexual assaults with a solution rate of 130% (cases cleared from the previous
year in addition to current FY being reported).
In addition, they investigated 181 reports of juveniles involved in serious crimes and
status offenses (i.e., runaway, truancy, protective and placement services, and curfew
violations); 17 reports of other offenses related to sexual assault, domestic violence,
juvenile offenses or personal-assist type investigations; and 86 miscellaneous public
bulletin reports.
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Program Highlights (continued)
The Area II Juvenile Aid Section (JAS)
During FY 2016-17,the Area II Juvenile Aid Section investigated 436 cases, of which
there were 161 reports of sexual assaults and 112 reports of domestic violence. In
comparison with the previous fiscal year, there was an approximate 53% increase in the
number of sexual assaults with a solution rate of 68%.
In addition,they investigated 73 reports of juveniles involved in serious crimes and status
offenses (i.e., runaway, truancy, protective and placement services, and curfew
violations); 134 reports of other offenses related to sexual assault, domestic violence,
juvenile offenses, or personal-assist type investigations; and 235 miscellaneous public
bulletin reports.
Vice Section
The Area I Vice Section
During FY 2016-17, the Area I Vice Section initiated 1,139 drug-related investigations
and arrested 278 individuals for 861 charges. In their continued efforts to disrupt the use,
distribution, and importation of illegal narcotics into Hawai`i County, the Area I Vice
Section also initiated 43 forfeiture investigations in which items valued at approximately
$244,468 were seized.
The Area II Vice Section
During FY 2016-17, Area II Vice Section conducted 629 drug-related investigations,
which resulted in 304 arrests for 438 charges. In their continued efforts to disrupt the use,
distribution, and importation of illegal narcotics into Hawai`i County, the Area II Vice
Section also initiated 20 forfeiture investigations in which items valued at approximately
$182,650.00 were seized.
Crime Lab
During FY 2016-17, Crime Lab personnel completed 1,204 crime lab analyses, which
include 787 drugs, 343 latent fingerprints, 28 firearms related cases, 34 biological
evidence, and 12 forensic computer cases.
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_M. OPERATIONS BUREAUS
Program Highlights (continued)
The South Hilo Patrol Division
South Hilo Patrol operates the East Hawai'i detention center, which holds pretrial
detainees for the four police districts that comprise Area I Operations: South Hilo, Puna,
North Hilo, and Hamakua.
During FY 2016-17, officers of the South Patrol Division were assigned to a total of
12,759 criminal calls for service and 22,946 non-criminal calls for service, issued a total
of 10,608 citations, responded to 432 major traffic collisions, and served 3,461 court
documents of the 4,717 received.
Of the criminal calls for service:
• No murder cases were reported, as compared to eight reported last fiscal year, for
a 800% decrease;
• 11 attempted murder cases were reported, as compared to one reported last fiscal
year, for a 1,000% increase;
• 27 robbery cases were reported, as compared to 31 reported last fiscal year, for a
13% decrease;
• 155 burglary cases were reported, as compared to 178 reported last fiscal year, for
a 13% decrease;
• 130 sexual assault cases were reported, as compared to 160 reported last fiscal
year, for a 19% decrease;
• 453 assault cases were reported, as compared to 434 reported last fiscal year, for a
4% increase;
• 258 theft from vehicles (unauthorized entry into a motor vehicle) cases were
reported, as compared to 291 reported last fiscal year, for a 11% decrease;
• 87 theft of motor vehicle (unauthorized control of a propelled vehicle) cases were
reported, as compared to 81 reported last fiscal year, for a 7% increase;
• 155 driving under the influence cases were initiated, as compared to 157 reported
last fiscal year, for a 1% decrease.
Of the citations issued:
• 1,126 were for speeding violations;
• 2,079 were for moving violations;
• 4,520 were for regulatory violations;
• 721 were for seat belt violations;
• 390 were for use of mobile electronic device (cell phone) while driving;
• 36 were for child restraint violations.
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Program Highlights (continued)
The South Hilocommunity policing unit is part of the South Hilo District and the unit's
officers work closely with communities in the district to identify community concerns
and develop solutions through problem solving.
The South Hilo community police officers maintain communication with the community
through regular meetings with businesses and neighborhood watch groups to address
criminal,traffic and other issues. They also conduct projects with community members
such as graffiti clean-up,park beautifications, and awareness "sign waving." The unit
continues to work with other government and private agencies, businesses and
community members to work towards safer neighborhoods and communities. Community
policing officers as part of their duties conduct bicycle and foot patrols to improve law
enforcement presence for residents and visitors.
The school resource officers are assigned to Hilo Intermediate School and Waiakea
Intermediate School. The officers through positive relationships provide law-related
counseling, law-related education and law enforcement at the schools. As one of their
education components, School Resource Officers provide D.A.R.E. (Drug Abuse
Resistance Education) classes during the year. They also provide classes on anti-
bullying, internet safety and making good choices. The officers establish rapport with
students and staff at the schools, forming a bond based on trust between the school and
police.
Notable events that community police officers worked with other groups and agencies
were the Merrie Monarch Festival, Downtown Hilo Ho'olaulea, July 4th festivities,
D.A.R.E. Day, Hilo Heart.Walk, Big Island Triathlon, Project Impact, Shop with a Cop,
Coffee with a Cop, Graffiti paint over and beautifications projects, Halloween safety
presentations,police station tours, Winter Classic Basketball Tournament, and Endless
Summer Basketball Tournament.
The Puna Patrol Division
During FY 2016-17, officers of the Puna Patrol Division were assigned to a total of 6,199
criminal calls for service and 17,596 non-criminal calls for service, issued a total of
13,422 citations, responded to 289 major traffic collisions, and served 3,033 court
documents of the 4,141 received.
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OPERATIONS BUREAUS
Program Highlights (continued)
Of the criminal calls for service:
• No murder cases were reported, as compared to seven reported last fiscal year, for
a 700% decrease;
• One attempted murder cases was reported, as compared to four reported last fiscal
year, for a 75% decrease.
• 19 robbery cases were reported, as compared to nine reported last fiscal year, for a
111% increase;
• 224 burglary cases were reported, as compared to 234 reported last fiscal year, for
a 4% decrease;
• 100 sexual assault cases were reported, as compared to 57 reported last fiscal
year, for a 75% increase;
• 257 assault cases were reported, as compared to 272 reported last fiscal year,for a
6% decrease;
• 128 theft from vehicles (unauthorized entry into a motor vehicle) cases were
reported, as compared to 136 reported last fiscal year, for a 6% decrease;
• 84 theft of motor vehicle (unauthorized control of a propelled vehicle) cases were
reported, as compared to 46 reported last fiscal year, for a 83% increase;
• 280 driving under the influence cases were initiated, as compared to 263 reported
last fiscal year, for a 6% increase.
Of the citations issued:
• 1,561 were for speeding violations;
• 2,097 were for moving violations;
• 4,261 were for regulatory violations;
• 665 were for seat belt violations;
• 426 were for use of mobile electronic device (cell phone) while driving;
• 32 were for child restraint violations.
In addition, 161 firearmsermits and 371 firearms registrations
p werep rocessed.
Community policing officers in Puna continue to partner with neighborhood watch
groups in crime prevention, community awareness and problem solving. After a fire
burned down Luquins and the Akebono Theater, the community policing officers worked
with local businesses and the community to restore their faith in matters that concerned
the police department. Many issues regarding the recovery effort of Pahoa were handled
by the community policing officers including an increase in community meetings and
police presence with foot patrols.
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Program Highlights (continued)
The North Hilo Patrol Division
During FY 2016-17, officers of the North Hilo Patrol Division were assigned to a total of
218 criminal calls for service and 1,004 non-criminal calls for service (non-criminal
complaints), issued a total of 1,462 citations, responded to 37 major traffic collisions, and
served 89 court documents of the 112 received.
Of the criminal calls for service:
• No murder cases were reported, as compared to none reported last fiscal year;
• No attempted murder cases were reported, as compared to none reported last
fiscal year;
• No robbery cases were reported, as compared to none reported last fiscal year;
• 13 burglary cases were reported, as compared to three reported last fiscal year, for
a 333% increase;
• Two sexual assault cases were reported, as compared to one reported last fiscal
year, for a 100% increase;
• Three assault cases were reported, as compared to ten reported last fiscal year, for
a 90%decrease;
• Five theft from vehicles (unauthorized entry into a motor vehicle) cases were
reported, as compared to three reported last fiscal year, for a 67% increase;
• Two theft of motor vehicle (unauthorized control of a propelled vehicle) cases
were reported, as compared to two reported last fiscal year;
• Three driving under the influence cases were initiated, as compared to three
reported last fiscal year.
Of the citations issued:
• 550 were for speeding violations;
• 100 were for moving violations;
• 523 were for regulatory violations;
• 82 were for seat belt violations;
• 42 were for use of mobile electronic device (cell phone)while driving;
• 121 for unsafe vehicles.
In addition, 58 firearms permits and 99 firearms registrations were processed.
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Program Highlights (continued)
The North Hilo community policing officer (CPO) partnered with the Hamakua District
CPO and school resource officer(SRO)to better serve the community. In the North Hilo
District, they assisted with drug free bash celebrations with the Queen Lili`uokalani
Children's Center and the Big Island Biker Festival at Laupahoehoe Point.
The Hamakua Patrol Division
During FY 2016-17, officers of the Hamakua Patrol Division were assigned to a total of
682 criminal calls for service and 2,252 non-criminal calls for service, issued a total of
2,106 citations, responded to 41 major traffic collisions, and served 253 court documents
of the 313 received.
Of the criminal calls for service:
• No murder cases were reported, as compared to one reported last fiscal year, for a
100% decrease;
• No attempted murder cases were reported, as compared to none reported last
fiscal year;
• One robbery case was reported, as compared to two reported last fiscal year, for a
50% decrease;
• 38 burglary cases were reported, as compared to 20 reported last fiscal year, for a
90% increase;
• Four sexual assault cases were reported, as compared to three reported last fiscal
year, for a 33% increase;
• 29 assault cases were reported, as compared to 40 reported last fiscal year, for a
28% decrease;
• Nine theft from vehicles (unauthorized entry into a motor vehicle) cases were
reported, as compared to nine reported last fiscal year;
• 12 theft of motor vehicle (unauthorized control of a propelled vehicle) cases were
reported, as compared to four reported last fiscal year, for a 200% increase;
• 13 driving under the influence cases were initiated, as compared to 13 reported
last fiscal year.
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Of the citations issued:
• 608 were for speeding violations;
• 299 were for moving violations;
• 695 were for regulatory violations;
• 134 were for seat belt violations;
• 66 were for use of mobile electronic device (cell phone)while driving;
• 10 were for child restraint violations.
In addition, 134 firearms permits and 239 firearms registrations were processed.
The school resource officers work with school administrators and personnel at the
Honoka`a and Pa'auilo schools to reduce incidents of bullying, truancy,thefts, and drug
activity.
Community policing officers and school resource officers continued to work with
neighborhood watch organizations, schools, and community organizations to address
various community concerns. Some of the major community events with which they were
involved included the Annual Western Week parade and block party, Honoka`a Peace
Day Fair, and the popular First Friday events in Honoka`a.
The Kona Patrol Division
The Kona Patrol Division operates out of the Kealakehe police station, which houses the
West Hawaii detention facility that holds pretrial detainees for the four police districts
that comprise Area II Operations: Kona, South Kohala,North Kohala, and Ka`u. The
Kona Patrol Division also operates a firearms registration section and an evidence
section.
During FY 2016-17, officers of the Kona Patrol Division were assigned to a total of
9,022 criminal calls for service and 17,996 non-criminal calls for service, issued a total of
17,098 citations,responded to 343 major traffic collisions, and served 3,206 court
documents of the 10,290 received.
Of the criminal calls for service:
• Two murder cases were reported, as compared to one reported last fiscal year, for
a 100% increase;
• One attempted murder case was reported, as compared to no reported last fiscal
year, for a 100% increase;
• 14 robbery cases were reported, as compared to 14 reported last fiscal year;
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Program Highlights (continued)
• 110 burglary cases were reported, as compared to 225 reported last fiscal year, for
a 51%decrease;
• 105 sexual assault cases were reported, as compared to 66 reported last fiscal
year, for a 59% increase;
• 274 assault cases were reported, as compared to 256 reported last fiscal year, for a
7%increase;
• 104 theft from vehicles (unauthorized entry into a motor vehicle) cases were
reported, as compared to 220 reported last.fiscal year, for a 53% decrease;
• 113 theft of motor vehicle (unauthorized control of a propelled vehicle) cases
were reported, as compared to 232 reported last fiscal year, for a 51% decrease;
• 486 driving under the influence cases were initiated, as compared to 455 reported
last fiscalY ear for a 7% increase.
Of the citations issued:
• 1,913 were for speeding violations;
• 3,381 were for moving violations;
• 6,425 were for regulatory violations;
• 1,193 were for seat belt violations;
• 1,179 were for use of mobile electronic device (cell phone)while driving;
• 112 were for child restraint violations.
In addition, 1,001 firearms permits and 2,590 firearms registrations were processed.
The Kona evidence section, which is staffed by two evidence custodians, is responsible
for the storage and preservation of more than 74,000 pieces of evidence recovered in
criminal investigations. Approximately 4,300 pieces of evidence were processed during
this fiscal year. The preservation of these pieces of evidence is critical to the successful
prosecution of the criminal cases.
Evidence is stored at the main Kealakehe police evidence room as well as a newly-
acquired warehouse owned by the County in the Kaloko area.
The Kona District community policing officers focused on addressing community-related
issues in the North and South Kona areas. Their responsibilities also include bicycle
patrol in the Ali`i Drive area and beach sweeps to ensure the safety of the tourist
community and businesses and to address the growing number of transient homeless
persons attracted to the warm climate. Their problem-solving efforts include
spearheading neighborhood watch groups and crime reduction details.
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Program Highlights (continued)
The school resource officers are assigned to Konawaena Middle School and Kealakehe
Intermediate School. In addition to teaching D.A.R.E. classes,they provide students with
information on anti-bullying, internet safety, laws and ordinances, and a variety of other
topics.. The school resource officers establish a rapport with the students so that they
perceive police officers as more approachable. They provide a liaison between the school
and the police department.
The South Kohala Patrol Division
During FY 2016-17, officers of the South Kohala district were assigned to a total of
1,700 criminal calls for service and 5,335 non-criminal calls for service, issued a total of
6,988 citations, responded to 217 major traffic collisions, and served 569 court
documents of the 1,808 received.
Of the criminal calls for service:
• No murder cases were reported, as compared to one reported last fiscal year.
• No attempted murder cases were reported, as compared to one reported last fiscal
year; for a 100% decrease.
• One robbery case was reported, as compared to two reported last fiscal year, for a
100% decrease;
• 34 burglary cases were reported, as compared to 54 reported last fiscal year, for a
37% decrease;
• 23 sexual assault cases were reported, as compared to 33 reported last fiscal year,
for a 30% decrease;
• 50 assault cases were reported, as compared to 52 reported last fiscal year, for a
.4% decrease;
• 37 theft from vehicles (unauthorized entry into a motor vehicle) cases were
reported,as compared to 32 reported last fiscal year, for a 16% increase;
• 15 theft of motor vehicle (unauthorized control of a propelled vehicle) cases were
reported, as compared to 24 reported last fiscal year, for a 38% decrease;
• 46 driving under the influence cases were initiated, as compared to 111 reported
last fiscal year, for a 59% decrease.
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Program Highlights (continued)
Of the citations issued:
• 1,019 were for speeding violations;
• 1,005 were for moving violations;
• 2,906 were for regulatory violations;
• 316 were for seat belt violations;
• 260 were for use of mobile electronic device (cell phone) while driving;
• 34 were for child restraint violations.
In addition, 126 firearms permits and 229 firearms registrations were processed.
Community policing officers hosted or participated in many events in the Waikoloa and
Waimea areas, to include outreach programs, Keiki ID, movie nights and other activities
at several low income housing complexes, various community-sponsored events, health
and safety fairs hosted by various groups, annual celebrations, and parades that include
the Waimea Christmas Parade. They also set up and attended neighborhood watch
meetings with various groups. They also did community traffic awareness projects
(CTAP) and reduced crime by cleaning areas around the Nature Trail and partnered with
various community groups and businesses to accomplish this. The Nature Trail was
previously becoming an area where the homeless and juveniles would gather and do
drugs and drink alcohol. Areas on the Nature Trail were cleaned out making the area
more visible and open, now more community members are using the Nature Trail and
surrounding Nature Park where families and individuals gather to enjoy the location.
The North Kohala Patrol Division
During FY 2016-17, officers of the North Kohala Patrol Division were assigned to a total
of 466 criminal calls for service and 1,788 non-criminal calls for service, issued a total of
2,156 citations, responded to 29 major traffic collisions, and served 188 court documents.
of the 261 received.
Of the criminal calls for service:
• No murder cases were reported, as compared to none reported last fiscal year;
• One attempted murder case was reported, as compared to four reported last fiscal
year, for a 300% decrease;
• No robbery cases were reported, as compared to none reported last fiscal year;
• 11 burglary cases were reported, as compared to 17 reported last fiscal year, for a
35% decrease;
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OPERATIONS BUREAUS
Program Highlights (continued)
• 14 sexual assault cases were reported, as compared to six reported last fiscal year,
for a 133% increase;
• 20 assault cases were reported, as compared to 26 reported last fiscal year, for a
23% decrease;
• 13 theft from vehicles (unauthorized entry into a motor vehicle) cases were
reported, as compared to seven reported last fiscal year, for a 85% increase;
• Seven theft of motor vehicle (unauthorized control of a propelled vehicle) cases
were reported, as compared to four reported last fiscal year, for a 75% increase;
• Four driving under the influence cases were initiated, as compared to six reported
last fiscal year.
Of the citations issued:
• 642 were for speeding violations;
• 314 were for moving violations;
• 686 were for regulatory violations;
• 79 were for seat belt violations;
• 35 were for use of mobile electronic device (cell phone) while driving;
• Four were for child restraint violations.
In addition, 97 firearms permits and 172 firearms registrations were processed.
The North Kohala community policing officer participated with the community in annual
events to include the Kamehameha Day Parade, Skate Day, and Toys for Tots. The
D.A.R.E. program was placed on a brief on hold and will now resume with the
community policing officer being trained in the curriculum.
The Ka'u Patrol Division
During FY 2016-17, officers of the Ka`u Patrol Division were assigned to a total of 6,275
calls for service. The District issued a total of 3,096 citations, responded to 77 major
traffic collisions, and served 591 court documents of the 688 received.
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OPERATIONS BUREAUS
Program Highlights (continued)
Of the criminal calls for service:
• No murder cases were reported, as compared to none reported last fiscal year;
• One attempted murder case was reported, as compared to none reported last fiscal
year;
• One robbery case was reported, as compared to five reported last fiscal year, for a
80% decrease;
• 106 burglary cases were reported, as compared to 70 reported last fiscal year, for
a 34% increase;
• 30 sexual assault cases were reported, as compared to 11 reported last fiscal year,
for a 63%increase;
• 90 assault cases were reported, as compared to 51 reported last fiscal year, for a
17% increase;
• 40 theft from vehicles (unauthorized entry into a motor vehicle) cases were
reported, as compared to 168 reported last fiscal year, for a 42% decrease;
• 40 theft of motor vehicle (unauthorized control of a propelled vehicle) cases were
reported, as compared to 12 reported last fiscal year, for a 30% increase;
• 8 driving under the influence cases were initiated, as compared to 11 reported last
fiscal year, for a 14%decrease.
Of the citations issued:
• 564 were for speeding violations;
• 451 were for moving violations;
• 1309 were for regulatory violations;
• 116 were for seat belt violations;
• 30 were for use of mobile electronic device (cell phone)while driving;
• 17 were for child restraint violations.
In addition, 102 firearms permits and 162 firearms registrations were processed.
Ka`u community policing officers continue to work with the community to establish
partnerships and work on community projects. Some of the neighborhood watch groups
include Discovery Harbour, Green Sands Subdivision, and Hawaiian Ocean View
Estates. Some of the projects include HiPAL tournaments, community clean-up projects,
and training and education for the community based groups. They are also involved in
local school activities that include "Kekei ID".
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OPERATIONS BUREAUS
Program Highlights (continued)
The Traffic Enforcement Units (TEU)
Area I TEU
During FY 2016-17,the Area I Traffic Enforcement Unit(TEU) investigated 19 major
traffic accidents, investigated 403 criminal investigations, and issued 5,918 citations.
Of the major traffic accidents, 15 traffic accidents resulted in the death of 17 people.
Of the criminal investigations:
• 181 were for driving under the influence of alcohol;
• 11 were for driving under the influence of drugs;
• 10 were for negligent homicide;
• 8 were for negligent injury.
Of the citations issued:
• 2,376 were for speeding violations;
• 1,102 were for moving violations;
• 1,081 were for regulatory violations;
• 779 were for seatbelt violations;
• 307 were for use of mobile electronic device (cell phone) while driving;
• 65 were for child restraint violations.
Area II TEU
During FY 2016-17, the Area II Traffic Enforcement Unit(TEU) investigated 20 major
traffic accidents, investigated 138 criminal investigations, and issued 6,423 citations.
Of the major traffic accidents, 20 traffic accidents resulted in the death of 25 people.
Of the criminal investigations:
• 38 were for driving under the influence of alcohol;
• 4 were for driving under the influence of drugs;
• 11 were for negligent homicide.
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OPERATIONS BUREAUS
Program Highlights (continued)
Of the citations issued:
• 2,331 were for speeding violation;
• 1,950 were for moving violations;
• 1,450 were for regulatory violations;
• 414 were for seat belt violations;
• None were for distracted driving violations;
• 212 were for use of mobile electronic device (cell phone)while driving;
• 66 were for child restraint violations.
237
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OPERATIONS BUREAUS
Program Measures
FY 2016-17 FY 2017-18 FY 2018-19
Actual Budget Estimate
Criminal Investigation Section
Robbery Clearance Rate 63% 60% 60%
Juvenile Aid Section
Sexual Assault Clearance Rate 73% 80% 80%
Vice Section
Hard Drug Cases 1,101 >=760 >=760
Crime Lab
Assignment Clearance Rate 100% 90% 90%
HI-PAL
Participation in 5-8 age group 783 >=240 >=240
Participation in 9-12 age group 438 >=240 >=240
Participation in 13-17 age group 872 >=240 >=240
"At risk"Youth Participation 32% 30% 30%
Presentations/Clinics 48 24 24
Community Policing Program
D.A.R.E Curriculum or In-Service Training 151 48 48
Problem Solving Activities 28 24 24
Crime Prevention Activities 32 24 24
Abandoned Vehicle/Beautification Projects 125 48 48
Traffic Enforcement Unit(TEU)
DUI Checkpoints 141 >=84 >=84
DUI Arrests n/a* n/a* n/a*
Roadside Screening 168 >=72 >=72
Moving Citations n/a* n/a* n/a*
Regulatory Citations n/a* n/a* n/a*
Departmental(Island-wide)Measures _
DUI Arrests n/a* n/a* n/a*
Traffic Citations Issued n/a* _ n/a* n/a*
Burglary Clearance Rate 21% 30% 30%
Theft/Auto Theft Clearance Rate 33.7 30% 30%
Court Documents 64% 65% 65%
n/a*=Statistical information,no projected numbers provided as the department does not support a quota system
for citations or arrest.
238
POLICE
OPERATIONS BUREAUS
Program Expenditures
FY 2016-17 FY 2017-18 FY 2018-19
Operations Bureau Actual Budget Request
Number of Positions 452 461 461
Salaries and Wages 38,707,862.01 40,022,811 41,970,504
Operations 2,188,544.44 2,343,940 2,313,529
Program Total 40,896,406.45 42,366,751 44,284,033
HI-PAL
Number of Positions 1** 1** 1**
Salaries&Wages 39,716.50 44,433 47,199
Operations 22,842.24 16,500 16,500
Program Total 62,558.74 60,933 63,699
**HI-Pal position included in Personnel Position Summary Clerk III count below
Personnel Position Summary
FY 2016-17 FY 2017-18 FY 2018-19
Position Title Actual Authorized Request
Assistant Police Chief 2 2 2
Clerk III(includes Hi-Pal**) 6 6 6
Criminalist II 2 2 2
Criminalist III 1 1 1
Custodian/Groundskeeper I 4 4 4
Custodian/Groundskeeper I(1/2T) 1 1 1
Custodian/Groundskeeper I(1/4T) 4 4 4
Detective 38 38 38
Police Captain 9 9 9
Police District Operations Assistant 1 1 1
Police Evidence Custodian 2 2 2
Police Evidence Specialist II 2 2 2
Police Investigative Operations Clerk 6 6 6
Police Lieutenant 18 18 18
Police Major 2 2 2
Police Officer II 307 315 315
Police Operations Clerk 6 6 6
Police Sergeant 35 35 35
Polygraph Examiner 1 1 1
Secretary 2 2 2
Sexual Assault Forensic Nurse Coordinator 1 1 1
Storeroom Clerk 1 1 1
Victims Services Assistant(Temp) 1 1 1
Total 452 461 461
239
POLICE
MISCELLANEOUS
Program Expenditures
FY 2016-17 FY 2017-18 FY 2018-19
Actual Budget Request
Investigating Cause of Death 602,087.75 565,000 565,000
Training Account 81,208.37 120,000 120,000
Police Sobriety Test 135,753.00 138,000 138,000
Asset Forfeitures 44,391.21 700,000 700,000
Police Private Contributions - 20,000 20,000
Total Miscellaneous 863,440.33 1,543,000 1,543,000
240
POLICE
GRANT REVENUES
GRANT REVENUES
Program Description
To continue active efforts in obtaining funding through federal and state-sponsored grants
to augment the department's budget in the areas of:
1. To continue providing for community relations, D.A.R.E. and youth programs.
2. To provide investigative operations personnel funding dealing with drug enforcement
investigations.
3. To provide necessary equipment, manpower,training and for public education in
dealing with Traffic Enforcement,to include speeding violations, drunk driving,
seatbelt enforcement and motor vehicle occupant protection.
4. To provide SAFE nurses with stand-by pay to deal with sexual assault and domestic
violence investigations.
5. To provide investigative operations personnel funding dealing with Wanted Fugitives,
Counterfeiting of U.S. Currency and Violent Crimes.
Program Objectives
1. HI IMPACT (Hawai`i HIDTA $182,000) - To combat the methamphetamine (ICE)
problem in the County of Hawai`i by conducting various sting operations.
2. Statewide Narcotics Task Force (State Department of the Attorney General $62,500) -
For multi jurisdictional task force programs that integrate federal, state and local drug
law enforcement agencies and prosecutors for the purpose of enhancing inter-agency
coordination and intelligence gathering and facilitating multi jurisdictional
investigations.
3. Occupant Protection(State Department of Transportation$79,000) - To conduct
seatbelt enforcement and child restraint roadblocks.
4. High Speed Enforcement (State Department of Transportation $171,036) - To provide
for additional enforcement dealing with speeding violations.
5. Click-It-or-Ticket(State Department of Transportation$18,500) - To reduce fatalities
and injuries to front and rear seat occupants under the age of 17 by increasing seatbelt
usage and awareness of state laws.
6. Roadblock Program (State Department of Transportation, Sobriety Checkpoint
$200,000)to conduct DUI roadblocks to minimize fatalities and injuries.
7. Traffic Investigation(State Department of Transportation$71,500) - To reduce the
number of alcohol-related fatalities and injuries, increase public awareness, and
provide a constant deterrence against drunk driving.
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POLICE
GRANT REVENUES
Program Objectives (continued)
8. Aggressive Driving Projects (State Department of Transportation$90,000) - To
reduce the number of alcohol-related fatalities and injuries, increase public awareness
and provide a constant deterrence against impaired driving.
9. Data Records (State Department of Transportation$16,520) - To transfer completed
Motor Vehicle Accident Reports (MVAR)to Hawaii Department of Transportation
(HDOT)within three month and HPD traffic citations to the District Courts within six
days of issuance to ensure compliance with national standards.
10. SAFE Standby Pay (State Department of the Attorney General $55,000) - To improve
the department's response to violent sex crimes,physical abuse and crimes of
violence against women.
11. Distracted Driving (State Department of Transportation$58,000)—To reduce the
number of drivers using an electronic mobile device while operating a motor vehicle
by conducting checkpoints and issuing citations.
12. Department of Health—Tobacco Sting (State Department of Health$12,000)—To
provide continued enforcement of the State Law Prohibiting Alcohol Sales to minors
in the County of Hawai`i.
13. Increasing Quality Forensic Services—(State Department of the Attorney General
$30,000) For the purpose of paying for quality Forensic Services by continuous
updated forensic sciences training and the purchase of a digital analytical balance
with data print out accessories.
14. 2014 COPS Hiring Program Grant—(The Department of Justice Office of Justice
Programs Bureau of Justice Assistance $250,000). To initiate or enhance our
agency's community policing plan and public safety response to the critical issues of
school based policing through School Resource Officers.
15. Wireless E911 Fees—(Hawai`i Enhanced 911 Board $1,275,000). For expenditures
associated with the deployment of Wireless Enhanced 911 System.
16. SANE/SART Training (State Department of the Attorney General $25,000)
Provide SANE personnel training, technical assistance and information to respond to
violent crimes, physical abuse and crimes of violence against women.
17. US Marshall Service—Hawaii Fugitive Task Force ($12,000). To assist with
overtime incurred to HCPD Officers working with the United States Marshall Service
on the enforcement and capture of fugitives wanted under the Hawai`i Fugitive Task
Force Initiative.
18. United States Department of Justice, Drug Enforcement Administration(DEA)—
Hawai`i Airport Task Force ($54,000)To assist with overtime incurred by HCPD
officers working with United States Department of Justice, Drug Enforcement
Administration under the Hawai`i Airport Task Force, for the purpose of disrupting
the flow of illicit drug trafficking into Hawai`i.
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POLICE
GRANT REVENUES
Program Objectives (continued)
19. United State Secret Service ($10,000). To assist in the enforcement and protection of
high governmental officials and the prevention of counterfeiting of U.S. Currency and
securing the nation's critical infrastructures, specifically in the areas of cyber,
banking and finance.
20. Safe Streets/Violent Crimes Task Force (Federal Bureau of investigation—FBI
$50,000). For the purpose of identifying and targeting for prosecution criminal
enterprise groups responsible for drug trafficking, money laundering, alien smuggling
and other violent crimes.
Program Expenditures
FY 2016-17 FY 2017-18 FY 2018-19
Actual Budget Request
Number of Positions 8 - -
Salaries and Wages 407,811.50 808,000 857,000
Operations 2,378,015.08 1,748,000 1,868,556
Equipment _ 238,915.25 298,500 318,500
Program Total 3,024,741.83 2,854,500 3,044,056
Personnel Position Summary
FY 2016-17 FY 2017-18 FY 2018-19
Position Title Actual Authorized Request
Police Officer II(Temp) 8 - -
Total 8 - -
243
PROSECUTING ATTORNEY
PROSECUTING ATTORNEY
DEPARTMENT SUMMARY
Mission Statement
The Office of the Prosecuting Attorney pursues justice with integrity and commitment.
Department Goals
1. To strive for just disposition of criminal cases and promote public safety and order
through timely, efficient, and effective prosecution.
2. To ensure that victims and witnesses of crimes are treated with respect, courtesy, and
sensitivity in their cooperation with criminal prosecution.
3. To improve the criminal justice system by identifying areas of need and working
collaboratively with other criminal justice agencies and the community.
4. To encourage and promote crime prevention and early intervention initiatives to
improve the quality of life on the Big Island.
5. Identify, promote and implement new and innovative approaches to solving crime
problems.
Funding Source and Position Count
General Fund $ .7,414,520 General Fund 93
Grant Revenue $ 2,788,896 Grant Revenue/Other 27
Other . $ 250,000
Total Budget: $10,453,416 Total Number of Positions 120
244
PROSECUTING ATTORNEY
GENERAL PROSECUTION
Program Description
The Office of the Prosecuting Attorney is charged with the duty to see that the laws are
faithfully executed and enforced within the County of Hawai`i. Violations of State and
County laws, ordinances,rules and/or regulations are prosecuted on behalf of the
community.
The deputy prosecuting attorneys prosecute cases in the Family Courts, seven District
Courts and four divisions of Circuit Courts in Hawai`i County. This involves all criminal
matters including preliminary hearings, grand jury sessions, arraignment calendars,
motions, hearings,pretrial conferences and trials. In addition, they handle all appeals
before the Hawai`i Appellate Courts as well as the Federal Appellate Courts. Deputy
prosecutors screen all criminal referrals made by police and other law enforcement
agencies and are available 24 hours per day seven days a week for juvenile detention and
felony conferrals.
The Office continues its efforts to attend to the needs of victims and witnesses as they go
through the criminal justice process. The Office seeks victim's input for and notifies
victims of case disposition.
The Office provides training for staff to maintain and improve their specialized skills. In
addition, the Prosecuting Attorney deputies and staff provide training for police recruits
and refresher training for police officers as well as to other law enforcement agencies and
community organizations.
The Staff participate in career fairs and job shadowing and prepare appropriate
educationalresentations to students and facultythe system,p on justiceY careers as a
prosecutor and the risks and consequences of involvement in illegal activity.
In an effort to reduce crime and promote public safety the Office is actively involved in
several initiatives that address juvenile delinquency and promote community involvement
in identifying and addressing public safety issues. The Office is actively supporting the
Big Island Juvenile and Adult Drug Court, Veteran's Court, Environmental Court and
Adult Mental Health Jail Diversion Program. In addition, we are collaboratively working
to address elder issues, domestic violence, sexual assault, homelessness, efforts to reduce
recidivism and establish the Big Island Juvenile Intake and Assessment Center. These
programs strive to balance the individual service needs of the individual, the legal
requirements of the courts, and the safety needs of the community. Whenever possible,
the Office seeks funding for specialized units and demonstration projects.
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GENERAL PROSECUTION
Program Objectives
Core prosecution and victim services
1.. Attend all courts in the County and prosecute all violations of State and County laws,
ordinances and regulations.
2. Maintain a professional, dedicated and trained staff to carry out the duties of the
Prosecuting Attorney as defined under the County Charter.
3. Attend to the needs of victims and witnesses as they go through the criminal justice
system to include providing case information, assistance with restitution and crime
victim compensation and referrals to appropriate agencies.
4. Expand criminal case processing improvements utilizing technology within the office
as well as among criminal justice system partners.
5. Provide statewide Traffic Safety Resource Prosecutor to develop effective
enforcement strategies to reduce highway offenses and traffic crashes.
6. Maintain the sexual assault prosecution unit to continue working collaboratively with
police investigators and other agencies to improve the outcome for sexual assault
victims and hold offenders accountable.
Improving the criminal justice system
1. Coordinate two training/educational workshops to improve the criminal justice
system.
2. Meet quarterly with the Hawai`i County Police Department to discuss joint
initiatives, policies, and procedures to improve investigations and prosecutions.
3. Meet monthly with the police, courts, Children's Justice Center, Sexual Assault
Nurse Examiners (SANE), Department of Health, service providers and others to
improve handling of domestic violence, child abuse and sexual assault cases.
4. Meet quarterly with Hawai`i criminal justice agencies to discuss appropriate
interventions and consequences for offenders.
Community initiatives to promote crime prevention and intervention and other
efforts
1. Support juvenile delinquency prevention and intervention initiatives.
2. Support domestic and family violence prevention and intervention initiatives.
3. Support neighborhood watch and other community based crime prevention and
education initiatives.
4. Coordinate two training/educational workshops to promote crime prevention and
early intervention initiatives.
5. Support the Committee on the Status of Women, formerly under the Mayor's Office.
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GENERAL PROSECUTION
Program Highlights
Traditional Prosecution
1. The Prosecutors Office was successful in the evaluation and prosecution of cold
cases.
2. The Prosecutors Office has successfully prosecuted numerous cases.
3. The Prosecutors Office created training opportunities for all deputies. This included
basic and advanced trial skills, and specialized training to handle sexual assault,
traffic safety, domestic violence, and other types of cases.
Victim Services
1. The Prosecutors Office received an additional grant from VOCA. This grant funded
six positions within the unit. Four new counselor positions will be supporting victims
of property crimes. In addition, we have added a Program Manager who will oversee
restorative justice practices within the office. This includes victim/offender
conferencing, victim impact classes at the jail, and facilitation of the STARS program
for homicide survivors. These funds also greatly increased funds to two sub-grantees
in the committee. Child and Family Service applied their funds to better serve
victims at the shelter. The YWCA expanded services to sex assault victims.
2. From January 1 - June 30, 2016, OPA's sexual assault unit participated in the pilot
project"Strengthening the MDT Response: Prosecutors at Forensic Interviews."
Upon realizing that Hawai`i prosecutors were not present for forensic interviews of
sexually abused children and knowing the benefit of this practice, our sexual assault
unit supervisor began efforts to make the change. After a statewide debate and with
approval from Hawai`i's Judiciary sponsored Children's Justice Center(CJC), the
Hawai`i Island CJCs became the only ones in the state to have prosecutors present for
forensic interviews. At the conclusion of the pilot project there was resounding
agreement that.having prosecutors present at forensic interviews brought huge
benefits to the prosecution of sex crimes against children. The practice will continue
indefinitely on Hawai`i Island and prosecutors on a neighbor island have also decided
to adopt the practice.
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PROSECUTING ATTORNEY
GENERAL PROSECUTION
Criminal Justice System
1. Established a Restorative Justice Program Manager position in November to support
the development of practices to better meet the needs of victims and to hold offender
directly accountable for their actions. The Victim Offender Conferencing program
successfully resolved eight cases in these first six months of operation.
2. Piloted for the first time in Hawai`i, Victim Impact Classes at Hawai'i Community
Correctional Center (HCCC). Such programming has demonstrated a 36% reduction
in recidivism amongst inmates who complete the classes.
g p
Juvenile Issues
1. Grant funding received from the Department of Health Alcohol and Drug Abuse
Division to build County capacity to enhance substance abuse prevention system.
2. Title II funding received from the Department of Human Services Office of Youth
Services to continue into fourth year of the Big Island Juvenile Intake and
Assessment Center,providing immediate intervention for youth and also allowing
police officers to return to public safety duties.
3. State General Funds received from the Department of Human Services Office of
Youth Services to expand the Big Island Juvenile Intake and Assessment Center to a
location in West Hawai`i.
Community Strategies
1. The Prosecutors office co-organized the annual domestic violence summit where we
brought in about 100 stakeholders to work on issues related to domestic violence for
Hawai`i County and the State of Hawai`i.
2. The Sexual Assault Unit kicked off the Start by Believing Campaign.
3. The Prosecutors office continues to attend neighborhood watch meetings and support
community policing efforts to improve the quality of life on Hawai`i Island.
4. The Prosecutors office developed a data base tracking system to track reported
squatting activity and has been working with community members and legislative
representatives to formulate strategies to deal with issues related to squatters.
5. The Prosecutors office participates in monthly meetings to address and coordinate
responses to issues related to homelessness, domestic violence, and juvenile justice.
6. A County-wide Substance Abuse Needs and Assessment was conducted and
completed through use of surveys and focus group meetings.
7. Facilitated monthly community stakeholders meeting of faith leaders in East Hawai'i
to collaborate with this sector on prevention and intervention activities.
8. Collaborated with County Council to administer 38 resolutions to provide $76,357 of
Contingency Relief Funds for prevention/intervention and community building
programs throughout the County.
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PROSECUTING ATTORNEY
GENERAL PROSECUTION
Program Highlights (Continued)
9. Collaborated with other County agencies to address public safety issues at Kealoha
Beach Park to ensure a safer, family-friendly recreation area.
10. Provided training for both Law Enforcement and community members regarding Sex
Trafficking identification and response.
Administrative/Other
1. Funding and planning to build the Office of the Prosecuting Attorney's building in
West Hawai`i on the West Hawai`i Community Center campus began.
2. Funding was secured for contracting to create a new Case Management System for
the Prosecutors Office.
3. Family Court and Circuit court clerical units began electronic filing of all documents,
in conjunction with a statewide program.
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GENERAL PROSECUTION
Program Measures
FY 2016-17 FY 2017-18 FY 2018-19
Actual Budget Estimate
Charges:
Opened during period 17,515 20,000 20,000
Accepted for prosecution 14,592 17,000 17,000
Disposed 8,743 12,000 10,000
Set for trial-
Circuit Court 3,765 4,000 4,000
District Court 9,192 12,000 12,000
Family Court 1,557 3,000 3,000
Circuit Court calendars:
Hilo 260 260 260
Kona 260 260 260
Misdemeanor calendar days:
Hilo(a.m. and p.m.) 208 208 208
Puna 156 156 156
South Kohala/Hamakua(includes Adult-DV)* 72 72 72
North Kohala(includes Adult-DV) 12 12 12
Kona/Ka`u* 260 250 260
Family Court(Juvenile)calendar days:
Hilo,Puna 104 104 104
Kona 72 72 72
N.&S.Kohala/Hamakua 12 12 12
Family Court(Adult-DV)calendar days:
Hilo,Puna 104 104 104
Kona/Ka`u 72 72 72
S.Kohala 12 12 12
Drug Court(Adult):
Hilo 52 52 52
Kona 52 52 52
Drug Court(Juvenile):*
Hilo 52 52 52
Kona 52 52 52
Veterans Treatment Court:*
Hilo 52 52 52
Kona 52 52 52
Mental Health Court/Jail Diversion(Hilo/Puna) 24 24 24
Mental Health Court/(Kona/Ka`u)District Ct 12 24 12
Environmental Court 12 12 12
*New measures:Added Veterans Treatment Court,split Drug Court to recognize Adult&Juvenile separately,added Mental Health
Court/Kona/Ka'u/District Court,combined South Kohala and Hamakua calendars for Misdemeanors,Combined Kona&Ka'u
calendars for Misdemeanors
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GENERAL PROSECUTION
Program Expenditures
FY 2016-17 FY 2017-18 FY 2018-19
Actual Budget Request
Number of Positions 91 93 93
Salaries and Wages 5,701,748.89 6,098,764 6,885,392
Operations 566,793.07 549,217 521,386
Equipment - 1,550 200
Program Total 6,268,541.96 6,649,531 7,406,978
Personnel Position Summary
FY 2016-17 FY 2017-18 FY 2018-19
Position Title _ Authorized Authorized Request
Prosecuting Attorney 1 1 1
1st Deputy Prosecuting Attorney 1 1 1
Account Clerk 1 1 1
Accountant III 1 1 1
Business Manager 1 1 1
Clerk II 3 3 3
Clerk III 1 1 1
Deputy Prosecuting Attorney 31 32 32
Human Resources Assistant 1 1 1
Information Systems Analyst IV 1 1 1
Information Systems Analyst V 1 1 1 _
Investigator IV 2 2 2
Investigator V 5 5 5
Investigator VI 1 1 1
Legal Clerk I 3 4 4
Legal Clerk II 6 6 6
Legal Clerk III 15 15 15
Legal Clerk IV 2 2 2
Private Secretary 1 1 1
Program Manager 1 1 1
Senior Account Clerk 1 1 1
Senior Clerk-Stenographer 1 1 1
Special Projects Coordinator 2 2 2
Supervising Legal Clerk I 1 1 1
Supervising Legal Clerk II 1 1 1
Victim/Witness Program Director 1 1 1
Victim/Witness Counselor I 1 1 1
Victim/Witness Counselor II 4 4 4
Total 91 93 93
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PROSECUTING ATTORNEY
GRANT REVENUES
Program Description
The Office of the Prosecuting Attorney receives and continually seeks funding from
Federal and State sources. These funds are used to implement innovative programs,
support prosecution efforts, educate the public, improve the criminal justice system, and
purchase equipment that would not be possible with County funds.
Program Objectives
1. Career Criminal- State Department of the Attorney General, $650,000. Twelve
Employees—To provide quick identification,prosecution and conviction of those
persons making a career of crime.
2. Victim/Witness Assistance- State Department of the Attorney General, $126,232.
Two employees—To assist crime victims and witnesses and their families by
providing information, counseling, and support services primarily to victims of
violent and property crimes.
3. State Forfeitures - $200,000. Department of the Attorney General, Civil Recoveries
Division, State of Hawai`i. For use to assist crime prevention and healthy
communities at the discretion of the Hawai`i County Prosecuting Attorney.
4. Federal Forfeitures - $50,000. United States Department of Justice and US Treasury
Department. For use to assist crime prevention and healthy communities at the
discretion of the Hawai`i County Prosecuting Attorney.
5. STOP Violence Against Women -U.S. Dept. of Justice, STOP Violence Against
Women Formula Grant Program, $59,000. One Employee—To improve prosecution
of domestic violence cases involving adult women by dedicating a deputy to handle
these cases.
6. Crime Victims Assistance Program (VOCA) -U.S. Dept. of Justice, Office for
Victims of Crime Formula Grant Program, $1,050,752.Nine Employees—To assist
victims of crime through the judicial process, focusing on crimes such as homicide,
sexual assault, child abuse and domestic violence.
7. Justice Assistance Grant(JAG)—U.S. Department of Justice funds for technology
improvements, $150,000.
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PROSECUTING ATTORNEY
GRANT REVENUES
8. Traffic Safety Training Grant—U.S. Department of Transportation, $140,000 - To
conduct statewide training to improve law enforcement system response to traffic
crash cases and improve highway safety.
9. East Hawaii Big Island Juvenile Intake and Assessment Center (BIJIAC)—
Hawai`i Office of Youth Services, $200,000—To support operation of a juvenile
intake and assessment center in East Hawai`i.
10. Substance Abuse Prevention Program—$110,000 Hawai`i State Department of
Health, Alcohol and Drug Abuse Division—To fund a community assessment and
strengthening of Substance Abuse Systems in the County of Hawai`i.
Paid for staff salaries and contracted services.
11. Agricultural Crimes Project—Hawai`i Criminal Justice Data Center, Hawai`i
Department of the Attorney General, US Department of Justice funds—$92,000. One
employee. To investigate agricultural crimes in Hawai`i County.
12. West Hawaii Juvenile Intake and Assessment Center (BIJIAC)—Hawai`i Office
of Youth Services, $210,000—To support operation of a juvenile intake and
assessment center in West Hawai`i.
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GRANT REVENUES
Program Expenditures
FY 2016-17 FY 2017-18 FY 2018-19
Actual Budget Request
Number of Positions 29 27 27
Salaries and Wages 1,109,439.95 1,390,912 1,620,701
Operations 799,601.42 927,388 1,299,358
Equipment 196,854.24 170,500 150,000 ,
Program Total 2,105,895.61 2,488,800 3,070,059 ,
Note: Includes Federal and State Forfeitures
Personnel Position Summary
FY 2016-17 FY 2017-18 FY 2018-19
Position Title Authorized Authorized Request
Clerk II 2 2 2
Deputy Prosecuting Attorney 4 4 4
Investigator V(Temp) 1 1 1
Investigator V 2 2 2
Legal Assistant II(Temp) 2 1 1
Legal Assistant II 1 1 1
Legal Clerk I 2 2 2 _
Legal Clerk I(Temp) 1 1 1
Legal Clerk II 1 1 1
Legal Clerk III 2 2 2
Legal Clerk IV 1 1 1
Student Helper 1 1 1 Deputy Prosecuting Attorney(Temp) 1 - -
Victim/Witness Counselor I 2 2 2
Victim/Witness Counselor II 4 4 4
Victim Services Assistant(Temp) 2 2 2
Total 29 27 27
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PROSECUTING ATTORNEY
COMMITTEE ON THE STATUS OF WOMEN
Program Goals
1. To promote and support women in their roles in public and private sectors.
2. To act as a clearinghouse and coordinating body for activities and information
supporting women and girls.
3. To create public awareness of the responsibilities, needs,potentials and contributions
of women.
4. To seek improvements in educational, counseling programs and policies to meet the
needs of women and girls in order to better prepare them for their roles in the
community.
5. To work with the Hawai`i State Commission on the Status of Women to improve the
wellbeing of all women in the County and State.
6. To build and maintain relationships with federal, state, local and international
agencies advocating for the status of women.
Program Description
The Hawaii County Committee on the Status of Women (CSW), working with the
Hawai`i State Commission on Status of Women(HSCSW), promotes equality for women
and girls in the County by acting as a catalyst for positive change through advocacy,
education, collaboration and program development.
Program Objectives
1. Sponsor and coordinate an island-wide essay contest to increase awareness among
students on the accomplishments of women in Hawai`i County.
2. Promote awareness of Equal Pay for Equal Work for women.
3. Participate in local and/or off-island meetings or conference by sending at least one
representative. The purpose of which will be to share information with the Committee
members on current programs, legislation or issues that affect the status of women.
4. Update and disseminate the Services Directory for Families across Hawai`i County.
5. Promote Teen Dating Violence Prevention/Education.
6. Extend our reach on Domestic Violence Prevention, expanding efforts to collaborate
with other organizations.
7. Hold rotating monthly meetings in East Hawaii,North Hawaii, South Hawai`i and
West Hawai`i to better allow participation from the public.
8. Support,through sponsorship,planning, promotion and attendance,the annual
Hawai'i Island Women's Leadership Summit.
9. Promote awareness of Human Trafficking across Hawai`i County.
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PROSECUTING ATTORNEY
COMMITTEE ON THE STATUS OF WOMEN
Program Highlights
1. The Committee sponsored the annual Real Women Creative Writing Competition. A
call for essays went out to public, charter,private and immersion school students in
grades 5 through 12 across the island. An awards luncheon was held on April 9,
2017, to honor student authors and their Real Woman, their parents and the
participating teacher.
2. The Committee paid for radio ads on two radio stations. The 30-second clips ran at
least once an hour from 6:00 am to 7:00pm on Equal Pay Day -April 4, 2017.
3. The Committee supported attendance at two conferences -National Association of
Commissions for Women(NACW) conference in July 2016 and Hawai`i Island
Women's Leadership Summit in August 2016.
4. The Urgent Services Directory for Families was updated and 10,000 copies of the
"Urgent Services Directory for Families"were released in July 2017.
5. The Committee continued distribution of cell phone safety cards after it became
aware of how cell phones are being used in abusive relationships.
6. The Committee met nine times, rotating locations between East Hawai`i,North
Hawai`i and West Hawai`i.
7. Several members of the Committee are also members of the Hawaii Island Women's
Leadership Forum (HIWLF). CSW served as a Planning Sponsor for the 2nd Annual
Hawai`i Island Women's Leadership Summit held on August 26, 2016 at the Hilton
Waikoloa Village.
8. The Committee worked with Councilwoman Poindexter to introduce and pass a local
version of CEDAW (Convention to Eliminate All Forms of Discrimination Against
Women) at the County Council level. Resolution 568-16 was approved by Hawaii
County Council with a 9-0 vote on September 7, 2016.
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PROSECUTING ATTORNEY
COMMITTEE ON THE STATUS OF WOMEN
Program Measures
FY 2016-17 FY 2017-18 FY 2018-19
Actual Budget Estimate
Number of Meetings Held 9 12 12
Events Held 2 3 3
Workshops Held 2 1 3
Event Participation 7 6 6
Program Expenditures
g P
FY 2016-17 FY 2017-18 FY 2018-19
Actual Budget Request
Operations 10,555.17 8,085 7542
Program Total 10,555.17 8,085 7542
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PUBLIC WORKS
DEPARTMENT SUMMARY
Mission Statement
Working together as ONE to improve the quality of service for the health and safety of
our Big Island `Ohana.
Department Goals
To protect public health, safety, and the environment:
1. Strive to improve the roadway system for the safe and efficient travel of people and
goods island-wide.
2. Maintain a clean roadway system and enhance the traveling experience with
beautification projects.
3. Maintain public flood control facilities, drainage systems and participate in the
Community Rating System(CRS).
4. Enforce building, electrical,plumbing, sign, outdoor lighting codes, subdivision,
grading, and flood ordinances.
5. Ensure the safety of Hawai`i County's bridges and comply with the National Bridge
Inspection(NBI) and other Federal, State, and County of Hawai`i regulations.
6. Maintain the County vehicle and heavy construction equipment fleet.
7. Respond to all natural and man-made disasters or contingencies.
8. Create opportunities for managers and supervisors to meet the changing demands of
customers.
9. Create a data system using technology to manage complaints.
10. Adopt customer service principles. To achieve this, additional resources, training, and
business principles are required.
11. Integrate transit, vehicle, bicycle, and pedestrian modes of travel into a shared
roadway, reducing vehicle use.
12. Improve information to the public using the most efficient technology to reach the
greatest number of customers.
Funding Source and Position Count
General Fund $17,866,093 General Fund 200
Grant Revenue - Grant Revenue/Other 3
Total Budget: $17,866,093 Total Number of Positions 203
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PUBLIC WORKS
_ _ .._ ADMINISTRATION
Program Description
The Administration oversees fiscal management, goals, objectives, budgets, contracts,
personnel services and supervision for: Building, Engineering, Automotive, Traffic, and
Highway Maintenance divisions, and is responsible for informing the public about
programs and projects through public outreach and education.
The Director is a technical adviser to the Mayor, Managing Director, and Hawai`i
County Council.
Program Objectives
g J
1. Ensure core functions are accomplished within budget 90% of the time as measured
by monthly financial reports.
2. Reduce by 10% claims due to industrial accidents. To achieve this, educate personnel
through training programs for personal and operational safety.
3. Encourage at least one third of the total departmental employees to participate in
safety related training per year.
4. Improve customer service to the public by training one-third the total departmental
employees to participate in any customer service relate training.
5. Comply with the National Bridge Inspection(NBI) and other Federal, State, and
County of Hawai`i bridge inspection regulations including preparation and
submission of bridge reports, by conducting 129 of the bridge inspections every two
years as theyaredue.
6. Performing bridge repair and maintenance projects on at least four bridges that have
been identified as requiring timely action due to deterioration, deficiencies, and
defects. Carry out bridge replacements and/or rehabilitations, as well as scour
analysis countermeasure implementation as needed. This includes implementing the
planning, design, construction management, and permitting processes of an average
of three to five per year, depending on the severity and complexity of the repair work
and available resources that needs to be done.
7. Comply with the Federal Highway Administration (FHWA) requirements by
conducting structural analyses to determine the load rating (Inventory and Operating)
capacity of approximately 45 in-service bridges, registered in the National Bridge
Inventory (NBI).
8. Comply with the Code of Federal Regulations (CFR) mandate by conducting
underwater inspections to two NBI registered in-service bridges.
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PUBLIC WORKS
... ....��... � _�_..V._.u.._ .. _______.._ ADMINISTRATION
Program Highlights
Alii Drive (MAmalahoa Highway Bypass)
The Mamalahoa Highway Bypass Road and Napo`opo`o Road Intersection Improvement
project involved the construction of a two-lane roadway from Haleki`i Street 2.2 miles to
the vicinity of the Napo`opo`o Road/Mamalahoa Highway intersection. The project
included two travel lanes, paved shoulders, and traffic signals at the Napo`opo`o
intersection, driveway tie-ins, water utilities, and drainage improvements. The bypass
road mitigates traffic congestion in the north and south direction and safely moves traffic
past such congested areas as Honalo, Kainaliu and Konawaena schools. The project was
completed on November 4, 2016
Kapi`olani Street Improvements (Lanikaula Street to Mohouli Street)
The grand opening of the Kapi`olani Street Extension was held on August 18, 2016. This
$14.1 million dollar project extends Kapi'olani Street from Lanikaula Street to Mohouli
Street in South Hilo. The extension provides an alternate emergency evacuation route
and improves traffic flow on Kilauea Avenue, Kino`ole Street, and the surrounding
streets. The project involved the construction of concrete curbs, gutters and sidewalks;
drainage improvements, utility installation, and relocation; traffic signals at two
intersections and a concrete bridge across Waiakea Stream.
Kawailani Street Improvements (Iwalani Street to Pohakulani Street)
The project began on March 6, 2017, and is estimated to complete in the 4th quarter of
2018. The cost of the project is $20,162,000 and 80 percent will be funded by FHWA
(Fed. Hwy Admin). The Project includes grading, paving; installing drainage
improvements, water mains, retaining walls, street lighting, and traffic signal systems;
constructing sidewalks, curbs and gutters, driveways, curb ramps and paved swales; and
installing pavement markings and signs. Traffic signals will be installed on Iwalani St.
and Kawailani Street intersection and on the Kawailani Street, and Pohakulani Street.
intersection.
Komohana Street Reconstruction (Waianuenue Avenue to Kukuau Street)
This project consisted of reconstructing the roadway and shoulders along Komohana
Street from the Waianuenue Avenue intersection to the Kukuau Street intersection. The
project involved the reconstruction of approximately 4,000 feet of roadway, traffic signal
upgrades, pavement striping, and replacing utility valves and boxes. The project was
completed in May 2017.
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PUBLIC WORKS
ADMINISTRATION
Program Measures
FY 2016-17 FY 2017-18 FY 2018-19
Actual Budget Estimate
Number of depai liuent-wide industrial accidents 28 23 23
Number of employees trained in safety classes 247 236 236
No.bridge inspections of total bridges 22 23 105
No.bridge repair&maintenance 4 15 5
No.bridge replacement/rehabilitation projects 5 3 1
No.of employees trained in customer service 28 25 N/A
(HGEA)
No. of managers/supv rec'd Supervisory Training 22 10 10
No.of employees trained in non-safety classes N/A N/A 120
Additional Information:
Number of Employees in the Department 351 353 0
Work Comp Cases with Lost Time 22 16 16
Program Expenditures
FY 2016-17 FY 2017-18 FY 2018-19
Actual Budget Request
Number of Positions 28 28 28
Salaries and Wages 1,200,209.32 1,278,162 1,451,668
Operations 428,597.62 534,481 524,670
Equipment 2,880.00 3,940 6,800
Water Spigot 114,566.92 121,210 121,210
Program Total 1,746,253.86 1,937,793 2,104,348
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PUBLIC WORKS
ADMINISTRATION
Personnel Position Summary
FY 2016-17 FY 2017-18 FY 2018-19
Position Title Authorized Authorized Request
Director 1 1 1
Deputy Director 1 1 1
Account Clerk 4 4 4
Accountant I 2 2 2
Accountant IV 1 1 1
Administrative Assistant 1 1 1
Business Manager 1 1 1
Civil Engineer V 1 1 1
Clerk III 5 5 5
Contracts Technician 2 2 2
Human Resources Program Specialist 1 1 1
Human Resources Technician I 1 1 1
Information&Education Specialist 1 1 1
Private Secretary 1 1 1
Projects Coordinator(Temp) 1 - -
Engineering Support Technician IV - 1 1
Senior Account Clerk(Temp) 1 1 1
Student Helper I 2 2 2
Supervising Contracts Technician 1 1 1
Total 28 28 28
262
PUBLIC WORKS
BUILDING
Program Description
The Building Division with offices in Kona and Hilo is responsible for administering and
enforcing building, energy, electrical,plumbing, outdoor lighting and sign codes to
ensure construction is energy efficient and meets minimum standards to safeguard life,
limb, health,property and public welfare.
The Building Division provides general services for janitorial and landscape
maintenance; facility repair and maintenance including carpentry, electrical,painting,
plumbing; parking control; and the planning, design and construction for County facilities
island-wide. The facility repair and maintenance staff also assists with repairing of
wooden bridges.
The General Services and Repair and Maintenance budgets pay for various County
Facilities island-wide:
• Janitorial,yard maintenance and trash removal services;
• Facility repairs and maintenance including septic system maintenance;
• Facilities improvements including small office renovations, cabinetry and furniture;
• Electricity, gas, sewer,telephone water utilities fees;
• Air conditioning, elevator and fire alarm service and maintenance;
• Insurance premiums;
Program Objectives
1. Process building permits on a regular basis and complete the plan review of 90% of
residential permits within 20 calendar days.
2. Complete 90% of requested inspections within two working days.
3. Schedule and complete 90% of routine (non-critical) maintenance and repair requests
within 30 calendar days of receipt of request.
4. Improve processing of building, electrical, plumbing and sign permits, and the
public's access to information.
Program Highlights
The following summarizes building permits issued (exclude electrical, plumbing, and
sign permits):
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PUBLIC WORKS
BUILDING
Fiscal Year 2016-2017
Geographic Permits Issued Valuation Fees
District %change % change % change
1 Puna 785 -31.8% $88,012,111 -15.4% $251,412 -30.3%
2 S Hilo 565 -47.6% $130,615,645 -15.8% $418,871 -21.8%
3 N Hilo 55 -19.1% $5,801,644 -15.3% $18,475 -12.0%
4 Hamakua 91 -33.6% $510,055,383 -21.1% $51,233 -0.9%
5 N Kohala 130 -31.9% $24,700,327 -20.7% $64,254 8.7%
6 S Kohala 429 -28.3% $82,488,151 -29.7% $218,031 -44.3%
7 N Kona 938 -26.5% $320,886,325 0.7% $793,728 12.1%
8 S Kona 132 -30.2% $32,856,015 39.4% $80,310 2.9%
9 Ka`u 94 -34.3% $8,380,719 -21.2% $25,701 -34.9%
Totals 3,219 -33.4% $703,796,319 -8.5% $1,922,014 -14.4%
Percentage change from Fiscal Year 2015 -2016
Fiscal Year 2015-2016
Geographic Permits Issued Valuation Fees
District %change % change % change
1 Puna 1,151 0.3% $103,978,595 23.2% $360,902 18.1%
56.5% 37.4%
-7.1%
2 S Hilo 1,079 $155,105,273 $535,430
3 N Hilo 68 11.5% $6,845,879 19.4% $20,990 -1.2%
4 Hamakua 137 10.5% $12,747,615 58.5% $51.698 55.9%
5 N Kohala 191 -2.6% $20,456,723 -3.1% $59,128 -5.1%
6 S Kohala 598 -27.5% $117,260,826 -35.3% $397,700 -12.5%
7 N Kona 1,277 -17.4% $318,775,781 -8.7% $707,938 -4.4%
8 S Kona 189 -18.2% $23,565,099 1.1% $78,022 5.0%
9 Ka`u 143 -28.9% $10,637,221 -10.5% $39,507 -16.6%
Totals 4,828 -12.0% $769,373,012 -1.8% $2,245,313 5.8%
Percentage change from Fiscal Year 2014 2015
264
PUBLIC WORKS
BUILDING
Program Measures
FY 2016-17 FY 2017-18 FY 2018-19
Actual Budget Estimate
Residential Plan Review(%plans/within 20 52.7 90% 70
working days)
Completion of Called Inspection Requests (% 86.4% 90% 90%
requests/within 2 work days)
Complete Non-critical Maintenance Requests(% 97% 95% 95%
requests/within 30 calendar days)
Additional Information
Floor Area Maintained 157,654 152,643 159,417
Number of PW Structures Maintained 85 76 88
Buildings to be Repainted 6 5 5
Buildings to be Reroofed 2 3 2
Buildings with Structural Repairs 2 1 1
Buildings to be Renovated 4 1 2
Other Misc.Repairs(Pavement,Plumb,etc.) 5 1 1
Repair and Maintenance Jobs Performed 1,441 1,500 1,500
Structures Designed 9 10 12
Parking Citations Issued 165 50 700
Plan Reviews Performed:
Building 6,142 10,700 7,000
Electrical 3,788 5,600 4,000
Plumbing 1,895 1,900 1,900
Permits Issued:
Building 4,599 5,000 5,500
Electrical 3,166 5,500 4,000
Plumbing 1,584 1,800 1,800
Sign 49 50 50
Inspections Conducted:
Building 8,587 10,900 10,000
Electrical 10,693 13,400 12,000
Plumbing 4,802 4,600 5,000
CIP Project Programmed(subject to funding):
New Facility 0 8 4
ADA 3 6 4
Hazmat 2 4 3
R&M 3 5 5
Hardening 0 7 3
Renovation 2 6 4
Energy Improvement 1 4 2
265
PUBLIC WORKS
,w___ _ ___�_ _ ____._r..__ ._.�_..._ BUILDING
Program Expenditures
FY 2016-17 FY 2017-18 FY 2018-19
Actual Budget Request
Number of Positions 108 108 107
Salaries and Wages 4,921,460.94 5,629,655 5,842,451
Operations 2,200,829.22 2,656,508 2,568,688
Equipment 88,849.32 28,600 49,550
1 Program Total 7,211,139.48 8,314,763 8,460,689
Personnel Position Summary
FY 2016-17 FY 2017-18 FY 2018-19
Position Title Authorized Authorized Request
Account Clerk 1 1 1
Architectural Drafting Technician I 2 2 2
Architectural Drafting Technician II 1 1 1
Building Chief 1 1 1
Building Inspector 14 14 14
Building Maintenance Worker 1 1 1
Building Permit Clerk 8 8 8
Building Plans Examiner 2 2 2
Building Projects Manager 1 1 1
Building Repair and Maintenance Supervisor 1 1 1
Carpenter-Cabinet Maker 5 5 5
Custodian/Groundskeeper I 18 18 18
Custodian/Groundskeeper II 5 5 5
Deputy Building Chief 1 1 1
Electrical Engineer II 1 1 1
Electrical Inspector 10 10 10
Electrician 2 2 2
General Services Superintendent 1 1 1
General Services Supervisor 2 2 2
Lead Carpenter-Cabinet Maker 2 2 2
Lead Electrician 1 1 1
Lead Painter 1 1 1
Mechanical Engineer IV 1 1 1
Painter 2 2 2
Parking Control Officer 1 1 1
Plans Examining Manager 1 1 1
Plumber 1 1 1
Plumbing Inspector 6 6 6
Program Manager 1 1 1
266
PUBLIC WORKS
BUILDING
Personnel Position Summary (continued)
Projects Coordinator 5 5 4
Structural Engineer 1 1 1
Supervising Building Inspector 2 2 2
Supervising Building Permit Clerk 2 2 2
Supervising Electrical Inspector 2 2 2
Supervising Plumbing Inspector 2 2 2
Total 108 108 107
267
it
PUBLIC WORKS
ENGINEERING
The Engineering Division provides civil engineering, land surveys, and regulatory
services in accordance with Chapters 10, 22, and 27 of the Hawai`i County Code (HCC).
The Division is comprised of the following five sections:
• Administration
• Land Surveying
• Regulatory Review
• Design and Investigation
• Inspection
The Administration section provides the following services:
1. Provides general supervision and administrative support.
2. Coordinates civil engineering (non-building)projects and programs using County,
State, and Federal funds.
3. Supervises and coordinates land acquisition activities for the Department.
The Land Surveying section provides the following services:
1. Provides general land surveying services, including topographic maps and boundary
studies.
2. Produces parcel maps and their descriptions for the County.
3. Reviews privately generated survey maps and descriptions.
4. Addresses survey issues and complaints related to County facilities, such as road
encroachments.
5. Maintains an inventory/file of all road and drainage right-of-ways, Public Works
parcels, and survey records generated by the County
6. Provides County maps and survey information to the public.
The Regulatory Review section provides the following services:
1. Implements/enforces the applicable regulatory requirements of Chapters 10, 22 and
27, Hawai`i County Code (HCC).
2. Provides comments to the Planning Department on land-use related matters, such as
subdivision, `ohana, variance, and change of zone applications; and on-Special
Management Area(SMA), Use, and Special Permits.
3. Investigates and resolves regulatory complaints. Except for building permit plans,
reviews and/or coordinates the review and approval of all private construction plans,
traffic reports, flood studies, environmental documents, and so forth as they relate to
the interests and regulatory authority of the Department.
268
PUBLIC WORKS
ENGINEERING
Description Program (continued)
P � )
The Design and Investigation section provides the following services:
1. Plans, designs, and constructs civil engineering (non-building) County Capital
Improvement Projects (CIP).
2. Investigates and resolves roadway, drainage, and other related complaints.
3. Provides drafting services.
The Inspection section provides the following services:
1. Inspects civil engineering (non-building) County CIP; private subdivision, and
development construction.
2. Inspects grading, grubbing and stockpiling work per Chapter 10 of the HCC.
3. Inspects construction within the County right-of-way per Chapter 22 of the HCC.
Program Objectives
1. Participate in the State/FHWA Statewide Transportation Improvement Program
(STIP).
2. Complete County CIP drainage and Roadway projects in a timely manner.
3. Prepare parcel maps in three months and process subdivision applications in three
months.
4. Provide in-house construction management for all projects.
5. Respond to or process 80% of all time-sensitive documents, such as subdivision,
change of zone, and variance applications, by stipulated deadlines.
6_ Respond to or process 70% of all materials that do not have a stipulated deadline,
such as construction and grading plans, complaints, and environmental matters within
two weeks.
7. Provide same day service for 75% of all permits issued by the Division, including
building permits.
269
PUBLIC WORKS
El\TGINEERING
Program Highlights
1. Completed construction of the $13.6 million Kapi'olani Street Extension Project, and
the $16.9 million Kaiminani Drive Roadway Improvements Phase II Project(STIP).
2. Completed construction of the Mamalahoa(Hokuli'a) Bypass, Henry/Alahou Traffic
Signals Project and the Komohana Street Reconstruction Project
3. On-going construction of the $20 million Kawailani/Iwalani Intersection
Improvement Project(STIP).
4. Design Phase for the Ali'i Drive Shoulder Improvements Project, Kalaniana'ole Ave
Reconstruction Project, Mamalahoa Highway (Waimea) Widening Project (STIP),
Nani Kailua Extension, and the Henry Street Reconstruction Project.
5. Planning Phase for the Ali'i Drive Culvert Replacement Project(STIP), Kuakini
Phase II Project (STIP), Upper Waianuenue Ave Improvement Project(STIP),
Kamehameha Avenue Reconstruction Phase II Project, and the Lako Street Extension
Project.
270
PUBLIC WORKS
ENGINEERING
Program Measures
FY 2016-17 FY 2017-18 FY 2018-19
Actual Budget Estimate
Program Measures
All Construction Contracts Completed $63,500,000 $4,000,000 $4,000,000
FHWA Construction Projects Completed $17,000,000 $2,000,000 $10,000,000
FHWA Projects with Design/Planning in Progress 5 5 5
Parcel Maps/Subd Application Within Three Months 80 75 75
In-house Active Construction Management Projects 7 6 6
Regulatory Review
%of Applications,etc.Reviewed by Deadline 85 80 80
%of Plans, etc.Reviewed Within Two Weeks 60 70 70
%of Permits Processed Same Day 85 75 75
Community Rating System
No.Points in the Federal Emergency Management 1,192 475 475
Agency(FEMA)Public Info Community Rating System
ADDITIONAL DIVISION INFORMATION
Design&Investigation
Survey Projects and Requests 57 60 60
Construction Plan Reviews—Private Consultants 193 175 175
Subdivision Application Reviews 86 120 120
Ohana Permit Reviews 7 5 5
Grading/Grubbing/Stockpiling/R-O-W Permits 377 300 300
Construction Inspections
Subdivision Construction 33 25 25
Grading/Grubbing/Stockpiling/R-O-W Permits 450 300 300
271
PUBLIC WORKS
ENGINEERING
Program Expenditures
FY 2016-17 FY 2017-18 FY 2018-19
Actual Budget Request
Number of Positions 37 38 38
Salaries and Wages 1,748,791.07 1,919,620 1,915,601
Operations 29,489.41 235,322 208,347
Equipment 50,402.93 40,000 , 35,000
Program Total 1,828,683.41 2,194,942 2,158,948
Personnel Position Summary
FY 2016-17 FY 2017-18 FY 2018-19
Position Title Authorized Authorized Request
Arborist - 1 1
Civil Engineer III 2 2 2
Civil Engineer IV 5 5 5
Civil Engineer V 5 5 5
Civil Engineer VI 1 1 1
Civil Engineer VII 1 1 1
Construction Inspector 2 1 1
Engineering Aid III 1 1 1
Engineering Aid IV 1 1 1
Engineering Drafting Technician V 2 2 2
Engineering Permit Clerk 2 2 2
Engineering Support Technician IV 7 8 8
Land Surveyor I 1 1 1
Land Surveyor III 1 1 1
Land Surveyor IV 1 1 1
Projects Coordinator 1 1 1
Senior Construction Inspector 1 1 1
Senior Project Construction Inspector 1 1 1
Supervising Engineering Permit Clerk 1 1 1
Supervisory Project Construction Inspector 1 1 1
Total 37 38 38
272
PUBLIC WORKS
AUTOMOTIVE
Program Description
The Automotive Division is a support-service division responsible for the repair and
maintenance of all County vehicles and equipment, with the exception of equipment that
may be practically maintained by the respective departments. The division furnishes
parts, labor, accessories, gasoline, diesel, lubricants and tires.
The division's primary goal is to continue to maintain the County's fleet of vehicles and
equipment with accountable,trustworthy and motivated service so that employees will
always have safe and operable vehicles and equipment to use. To keep the County on the
move.
Program Objectives
1. Support the various County departments/agencies island-wide with repair,
maintenance and welding services, and by performing at least 90% of these services
by staff(versus contract).
2. Reduce the average monthly repair backlog for the Construction section from
previous fiscal year.
3. Reduce the average monthly repair backlog for the Automotive section by from
previous fiscal year.
273
PUBLIC WORKS
AUTOMOTIVE
Program Measures
FY 2016-17 FY 2017-18 FY 2018-19
Actual Budget Estimate
Average Monthly Repair Orders Completed(By
Staff vs. Contract):
Garage 98%(141/3) 96%(126/5) 97%(135/4)
Construction Equipment 91%(105/9) 91%(108/10) 92%(117/9)
Solid Waste 99%(77/1) 96%(76/3) 97%(73/2)
Welding 100%(19/0) 95.5%(22/1) 95%(19/1)
Average Monthly Repair Order Backlog:
Garage 22 20 21
Construction Equipment 26 24 27
Solid Waste 16 12 15
Welding 2 2 2
Additional Information:
Average Monthly Repair Orders Received(Including
Prior Month's Carryovers):
Garage 167 142 158
Construction Equipment 140 140 140
Solid Waste 94 90 91
Welding 20 24 22
No. of Equipment Damage Report 0 0 0
Program Expenditures
g P
FY 2016-17 FY 2017-18 I FY 2018-19
Actual _ Budget Estimate
Number of Positions 29 29 29
Salaries and Wages 1,498,383.51 1,524,205 1,612,309
Operations 2,400,752.18 3,218,802 3,199,699
Equipment 48,652.24 40,100 100
Program Total 3,947,787.93 4,783,107 4,812,108
274
PUBLIC WORKS
AUTOMOTIVE
Personnel Position Summary
FY 2016-17 FY 2017-2018 FY 2018-2019
Position Title Authorized Authorized Request
Account Clerk 1 1 1
Automotive Equipment Superintendent 1 1 1
Automotive Mechanic I 5 5 5
Automotive Mechanic II 1 1 1
Automotive Stores Clerk 1 1 1
Construction Equipment Mechanic 10 10 10
Construction Equipment Mechanic Temp 1 1 1
Construction Equipment Repair Supervisor I 1 1 1
Construction Equipment Repair Supervisor II 1 1 1
Garage Supervisor 1 1 1
Lead Construction Equipment Mechanic 1 1 1
Lead Welder 1 1 1
Senior Account Clerk 1 1 1
Welder 2 2 2
Welder Temp 1 1 1
Total 29 29 29
275
PUBLIC WORKS
FLOOD CONTROL
Program Description
The Flood Control Program involves maintaining, operating, inspecting and repairing the
flood control structures, levees, dams, spillways, channels and drainage areas on a regular
basis.
Program Objectives
1. Continue to conduct semi-annual inspections of flood control system..
2. Continue to maintain flood control systems.
a. Prevent deterioration of structures by repairing within six months.
b. Clear debris such as mud,rocks, branches, etc. from channel within three months.
c. Control weed and brush growth by using herbicides and mowing quarterly.
Program Highlights
Continued maintenance and repair work of approximately 19 miles which consist of 27
flood control systems island-wide, including major cleaning in the South Hilo,
North/South Kona,North/South Kohala and Ka`u.
276
PUBLIC WORKS
FLOOD CONTROL
Program Measures
FY 2016-17 FY 2016-2017 FY 2018-19
Actual Budget Estimate
Semi-Annual Inspections 2 2 2
Flood Control Systems 27 27 27
Flood Control Systems—Miles 19 19 19
Additional Information:
South Hilo District: 13 13 13
Alenai`o#4,Ainako,Iwalani,Palai,Ainaola,
Haihai„Keone,Kilikina
Kawili,Wai-o-lama,Akolea,Waiakea,Wailoa
North Hilo/Hamakua District: 2 2 2
Kalopa,Waipi`o
North/South Kohala District: 1 1 1
Pu'ukapu
North/South Kona District: 5 5 5
Kainaliu,Kona Coffee Mill,Keopu/Keopu Heights
Kamani Tree Basin,Kailua Industrial
Kati District: 3 3 3
Pa`au`au,Na`alehu,Wai`ohinu/Bamboo Forest
Puna District: 3 3 3
North Kulani,Kukui Camp Road, Shipman
Industrial
Program Expenditures
FY 2016-17 FY 2017-18 FY 2018-19
Actual Budget Request
Operations 244,624.82 330,000 330,000
Equipment - -
Program Total 244,624.82 330,000 330,000
277
RESEARCH
DEVELOPMENT
RESEARCH & DEVELOPMENT
DEPARTMENT SUMMARY
Mission Statement
The Department of Research and Development (R&D) advances knowledge and
innovation to make Hawai`i County a great place to live, work, and visit. R&D informs
planning, policy, and programmatic decision-making with data-driven research and
collaborates in the development and funding of initiatives seeking environmental,
community, and economic balance.
Department Goals
Agriculture
1. To support sustainable agricultural practices by promoting educational opportunities
designed to build skills and capacity in the farm community.
2. To support and strengthen new and existing agricultural industry organizations as
coordinating bodies for collaborative agricultural advocacy.
3. To support local, national and international promotion of locally produced
agricultural products.
4. To support innovative agricultural research to strengthen the production of food and
product marketing.
Business Development
1. To support the development of;a local economy that is diverse, stable, and in balance
with Hawai`i Island's ecology, community character, and cultural heritage.
2. To advance household economic self-sufficiency with diverse choices of jobs and
entrepreneurial opportunities in near established communities.
Tourism
1. To increase the economic contribution of the visitor industry to Hawai`i Island,
promote quality experiences for visitors and promote a high quality of life for
Hawai`i Island residents.
2. To increase communication, interaction and understanding between industry
stakeholders, residents and the visitor industry, and ensure the integrity of Hawai`i's
unique sense of place and appropriate recognition of Hawai`i's host culture.
Funding Source and Position Count
General Fund $ 2,574,582 General Fund 18
Grant Revenue $ 70,000 Grant Revenue/Other 2
Total Budget $ 2,644,582 Total Number of Positions 20
278
RESEARCH & DEVELOPMENT
DEPARTMENT SUMMARY
Department Goals (continued)
Energy
1. To optimize the integration of renewable energy systems, energy efficiency
improvements, and transportation/fuel innovations that improve energy self-
sufficiency, lower energy costs, and ensure energy resilience.
Resource Center
1. To maintain and disseminate data, information, and knowledge to County
departments, other agencies, businesses and the general public in support and
promotion of balanced development on Hawai`i Island.
Film
1. To promote and support media production, expand the infrastructure to sustain
production and build a supportive climate between business, government, community,
and media makers on Hawai`i Island to grow the industry into a viable sector of our
economy, as creativity is an inexhaustible resource.
Immigration
1. To serve as liaison on immigration matters of broad community concern, as well as
serve individual needs and/or matters of immigrants on Hawai`i Island.
279
RESEARCH & DEVELOPMENT
AGRICULTURE
Program Description
The Agriculture Program provides facilitative leadership to both the public and private
sectors of agriculture, forestry, aquaculture,and other natural resources through planning,
developing, and implementing programs and activities that promote and support the
development, expansion, and sustainability of these industries.
Program Objectives
1. Develop and support opportunities to expand the market for Hawaii Island products,
value added/post-harvest agriculture-based products and facilitate private-public
partnerships for extension programs, agricultural research and infrastructure.
2. Support Little Fire Ant/invasive species research/extension project(s)that impact
commercial agricultural industries.
3. Maintain the County's agricultural website with up-to-date and useful information for
a wide range of agricultural interests.
4. Explore andsupport new and/or alternative opportunities for economic development
for commodity growth.
5. Support the implementation of two elements in the Hawai`i County Agriculture plan.
Program Highlights
The Agriculture Program awarded supplemental funding for innovative agriculture
research projects,marketing research and promotion of the island's products and
educational programs in areas of urgent interest to the agriculture community.
The Agriculture program supported the following initiatives:
• Awarded funds to five industry entities to assist the promotion of agriculture in
increasing awareness and sales of local produce, meats and value-added products
in the local, national and international markets, as follows:
— Big Island Association of Nurserymen, 2016-2017 Sustainable Promotion
and Community Education Program
— Big Island Resource Conservation and Development Council, Inc.,
Expanding the Market for Hawai`i County Meats through Targeted
Promotion and Value Added Processing
— Hawai`i Export Nursery Association, 2016-2017 Enhanced Strategic
Marketing and Education Program
280
RESEARCH & DEVELOPMENT
AGRICULTURE
Program Highlights (continued)
— Hawai`i Floriculture and Nursery Association, HFNA's 2016-2017
Hawai`i Flowers and Plants Special Occasion Promotion Project
— Taste of the Hawaiian Range, Inc.,Marketing and Promotion of Locally
Grown Meats, Vegetables and Fruits through Taste of the Hawai Van
Range 2016 Program
• Funding was provided for three research projects with strong industry-based
support and implementation of a pesticide subsidy program included:
— University of Hawai`i,Innovative Agricultural Research to Control
Rough Sweet Potato Weevil.
— University of Hawai`i, Use of Biofungicide (Bacillus subtilis) to Suppress
Clubfoot on Cabbage
— Prosapia bicinta (Two Lined Spittle Bug) Detection and Control in
Hawai`i County
— Coffee Berry Borer Pesticide Subsidy Program
• Funding support was provided to four programs to advance the development of
farmers skills and/or business management including:
— The Kohala Center, Inc., Training, Internships, and Technical Assistance
for Farmers on Hawai`i Island
— Kahua Pa'a Mua,Hawai`i County Public School FFA Initiative
— University of Hawai`i, AGventure: Keeping Agriculture Alive with
Hawai`i's Youth
— Hawai`i Agricultural Foundation, Building a Continuum from K-12
• Support was provided for agricultural trade shows including:
— Hawai`i Export Nursery Association,MIDPAC, Big Island Association of
Nurseryman events, Landscape Industry Council of Hawai`i and Hawai
Island Landscape Association
— Hawai`i Tropical Flower Council,Philadelphia Flower Show
• Funding was provided for aquaculture research via the University of Hawai`i, Off-
grid Aquaponics to Increase Fish and Vegetable Production.
Support was provided to the University of Hawai`i, Cacao Fermentation and
Value Added Processing in Hawai`i County.
• Two projects offered support for the control of Little Fire Ant including:
— County of Hawai`i,Little Fire Ant Voucher Program
— University of Hawai`i, UAV Facilitated Arboreal Little Fire Ant Control-
Tethered Option
281
RESEARCH & DEVELOPMENT
AGRICULTURE
Program Highlights (continued)
• The County's agricultural website was kept up to date with useful agricultural
information; see: www.Hawai`icounty.gov/rd-agriculture or
www.Hawai`icountyag.com.
• Support for new and/or alternative opportunities for economic development for
commodity growth included the following six projects:
— Partners in Development Foundation,Micronesian Daycare Feasibility
Study
— Hawai`i Green Growth: Aloha+ Challenge Measures Project
— PCQI Training in Hawai`i County for FSMA
— 2017 Hawai`i Macadamia Nut Association Annual Meeting
— Export of Sharwil Avocado
— University of Hawai`i,Fostering the Growth of a Hawai`i Tea Industry:
Propagation
Program Measures
FY 2016-17 FY 2017-18 FY 2018-19
Actual Budget Estimate
Programs
Promotion of Agricultural Products Contracts 5 6 4
Support of Trade Shows/Missions* - - 2
Support locally produced and/or value-added -
agriculture-based products* - 1
Research Contracts 3 2 2
Agriculture extension programs to support the
development of farmer skills and/or business 8 4 3
management
Aquaculture Research Project* - - 1
Invasive species research and/or outreach* - - 1
Support implementation of HI County Ag Plan
elements* - - 2
Agricultural Website Inquiries 1,000 1,000 1,000
Update website two times a month* - - 24
Committee/Program Meetings
Attendance 41 75 50
Coordination 22 12 10
*New Program Measures beginning FY2018-19
282
RESEARCH & DEVELOPMENT
AGRICULTURE
Program Expenditures
FY 2016-17 FY 2017-18 FY 2018-19
Actual Budget Request
Operations 363,600.13 302,600 271,600
Program Total 363,600.13 302,600 271,600
283
RESEARCH & DEVELOPMENT
TOURISM
Program Description
The Tourism Program provides leadership and financial support to move the
community's vision for tourism forward, as presented in the Hawai`i Island Tourism
Roadmap 2016—2018. The Roadmap states that Hawai`i Island will develop a
community-based visitor industry that ensures authenticity,reciprocity, invests in the
people and places that host visitors, and connect visitor activities and attractions to a
sense of place, past/future, and others, as well as to the bettering of oneself.
Program Objectives
1. Increase the reach of the annual Hawai`i Island Tourism Marketing Plan through
advertising and promoting direct air service to Hawai`i Island, increasing
Conventions, Meetings and Incentives (CMI) bookings, and increasing outreach to
Kama'aina visitors, and targeted international and niche markets.
2. Support at least twenty festivals/events and projects that build community, conserve
natural resources,promote economic development, and improve the visitor arrival
experience through the annual Hawai`i Tourism Authority(HTA) Community
Enrichment(CEP), Kukulu Ola(cultural) and the Aloha `Aina(Natural Resources)
Programs, and the Research and Development(R&D) Economic Development Grant.
3. Support at least five opportunities, by June 2018,that:
a. Build capacity of HTA CEP, Kukulu Ola, Aloha `Aina, and R&D award
recipients and visitor industry stakeholders to sustain quality and
community/culturally appropriate programs,products and services, and encourage
"pono practices";
b. Support efforts to assist local businesses to better connect their products, services
and activities to visitors and the industry;
c. Support efforts that address community needs and natural resource conservation;
d. Support training and integrated programs on Native Hawaiian culture and history;
and
e. Support resident/visitor safety efforts.
284
RESEARCH & DEVELOPMENT
TOURISM
Program Highlights
• Awarded $550,000 to the Island of Hawai`i Visitors Bureau(IHVB) in FY 2016-
17 for airlift support, Kama`aina campaigns, Conventions, Meetings and
Incentives (CMI) and international and niche marketing.
— Supported the Alaska, American and Hawaiian International inaugural flights
to Hawai`i Island.
— Supported two Hawai`i Island Showcases in January and April 2017 in
California, Washington, Alaska, Arizona, Texas and Colorado. Hawai`i Island
activities and products were promoted, and destination trainings were provided.
These events reached over 400 Hawaii focused travel professionals.
— Implemented the "Mahalo Money" group incentive program that resulted in 23
group bookings, 17,800 in total room nights, $5,315,458 in room revenue, and
$3,239,600 in Food and Beverage (F&B) revenue.
• Awarded 18 projects with the 2016 HTA CPEP funds. These community-driven
festivals and events included the Kona Market Place, Haari Boat Festival, Kona
Historical Society Tours, Kona Town Night Market and the Hawai`i Poke
Festival. The CPEP events run on a calendar year and overlaps the County's fiscal
year, and the County did not manage the 2017 HTA CEP (formerly known as
CPEP) contracts.
• Awarded four programs with the FY 2016-17 R&D Economic Grant funds. These
community based programs included the Hilo and Kona Pier Greeting Programs,
the Hilo Gateway and Culture Program, and the Visitors Experiencing Adversity
Program.
285
RESEARCH & DEVELOPMENT
TOURISM
Program Measures
FY 2016-17 FY 2017-18 FY 2018-19
Actual Budget Estimate
Marketing&Product Development:
Total County Contribution 623,500 650,000 650,000
Total State Contribution(HTA Community 70,000 70,000 70,000
Program Evaluation)
Number of Festivals,Events&Products 23 contract 5 contract 6 contract
*(2016 HTA CPEP and 2016-17 R&D Awards) awards* awards** awards**
**(2017-18 R&D Awards)
*Visitor Arrivals and Spending:
Total Airline Arrivals(*2016) 1,549,943 1,500,000 1,500,000
International(*2016) 362,203 400,000 400,000
Domestic(*2016) 1,187,740 1,000,000 1,000,000
Total Cruise Ship Arrivals 94,757 100,000 100,000
Total Per Person/Per Day Spending 195.00 190.00 190.00
*HTA collects visitor statistics on a calendar year,not a fiscal year so all statistics listed are based on the calendar model.
Program Expenditures
FY 2016-17 FY 2017-18 FY 2018-19
Actual Budget Request
Operations 944,168.82 800,000 545,000
Program Total 944,168.82 800,000 545,000
286
RESEARCH & DEVELOPMENT
BUSINESS DEVELOPMENT
Program Description
The Business Development Program facilitates the development of a sustainable
economy that enhances the standard of living of residents and the viability of businesses.
Program Objectives
Advance Economic and Business Development Knowledge
1. Monitor trends in economic development, business, and household finance, and
research related opportunities and challenges for Hawai`i Island.
2. Communicate trends and research findings and make related policy and program
recommendations, as appropriate, based on learning and insights.
3. Build the local, national, and international reputation and exposure of Hawai`i Island,
its businesses, and its products.
a. Maintain industry and program web pages with current content.
b. Maintain the industry and program social media presence with current
content for promotion and networking.
4. Engage, recruit, and host industry visitors to raise the profile of the Island and attract
business.
Identify and Promote Economic and Business Development Resources
5. Maintain directories of industry contacts and resources.
6. Support and/or attend industry meetings, workshops, festivals, conferences, or trade
shows.
7. Provide support and resources to industry professionals, including but not limited to
permitting, referral and support services.
8. Promote local, state, and federal programs and resources advancing economic and
business development.
Collaborate to Advance Economic and Business Development Innovation
9. Administer the joint State/County Enterprise Zone program and increase business
participation.
10. Leverage and provide grant funding and/or technical assistance for collaborative
projects that build Hawai`i Island's dominant, emerging, and highest paying
industries and sectors.
11. Coordinate resources, services, and economic and workforce development strategies,
initiatives, or projects with other government agencies and economic and business
development organizations.
a. Contribute to the Comprehensive Review of the Hawai`i County General Plan.
b. Support implementation of the Hawai`i County Community Development Plans.
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BUSINESS DEVELOPMENT
Program Objectives (Continued)
c. Prepare for the 2020 update of the Hawai`i County Comprehensive Economic
Development Strategy (CEDS).
d. Support other public and private sector initiatives.
12. Recommend and support innovation to build a diverse, stable local economy that
complements and is in balance with the Island's ecology, community character, and
cultural heritage and that improves household financial self-sufficiency.
13. Administer County Council Contingency Relief Fund grant contracts that are aligned
with Departmental goals and objectives.
Program Highlights
• The department's Business Development Program budget provided funding to
Hawai`i Island non-profit organizations in the amount of$140,000.00, which was
matched by State, Federal and/or other funding. Additionally, technical support has
been provided to various multi-government and agency partnerships. This program's
support resulted in the following:
• Enterprise Zone (EZ)Program: A total of 71 businesses participated in the program
that provides tax reduction incentives to qualified businesses, of which six were new
participating businesses.
• Support and/or funding has been provided to the following economic development
projects:
— Energy Science—Collaborated with the University of Hawai`i at Hilo (UHH)to
develop an Energy Science Certificate Program.
— Multi-purpose Manufacturing Advance Development Enterprise (MMADE in
Hawai`i) - A coordinated group of government, business and aerospace leaders
received an affirmative to proceed from a contracted Feasibility Study to proceed
on building a manufacturing facility
— Pacific International Space Center for Exploration Systems (PISCES)—Funding was
provided for the Moon Riders Project which allowed Kealakehe High School students
to work with NASA-Kendy Space Center (KSC), PISCES and Iolani School on Oahu.
— Kahua Pa`a Mua—Swine Integrated Project-Funding was provided to train ten
young farmers in agricultural and financial literacy skill to start a micro-business and
grow a future career in agriculture.
— Big Island Lions Foundation - 100 Years of Community Service: A Path to
Prosperity.
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BUSINESS DEVELOPMENT
Program Highlights (Continued)
— Commercial Kitchen Food Innovation Program: Funding was provided for a facility
available to entrepreneurs to test ideas of running a restaurant or food service
business, test products, build credibility and brand recognition, experiment with
recipes, ingredients and develop packaging and labeling.
— The YMCA collaborated with Small Business Development Center (SBDC)to offer
courses in Keeping Your Business Financial Records, Getting Started in the Food
Industry, Recipe Costing, Social Media Branding, 5 Ways Businesses are Using
Facebook Wrong, and Social Media Dashboard Management.
— Hawai`i County Economic Council—Global Virtual Studio (GVS) Transmedia
Accelerator Program.
• Support and/or funding has been provided to the following workforce development
projects:
— University of Hawai`i Office of Research Services for Hawai`i Community College
Office of Continuing Education and Training(OCET) - OCET will collect essential
data from employers and individuals then input this data into a software tool that will
aggregate findings and display commonalities so customizing training for employees
is cost effective.
— Hawaiian Sanctuary—Sustainable Farming Classes-Plant Aloha: This project will
provide a year-long series of classes on sustainable farming systems to interns, local
school groups, community home-growers, and local farmers.
— Hawai`i Island Workforce Development Ohana—2016-2017 VEX High School
Championship: Partial funding supported the Hawai`i State VEX High School
championship.
— American Culinary Federation Program: A successful program which provided
support, scholarships, mentorship and opportunities in the development of future
chefs for food establishments, especially in the Kona area.
• Provide funding to six Soil and Water Conservation Districts (SWCD) to prepare
conservation plans to preserve essential land and water resources and ensure compliance
with the Grubbing and Grading ordinance.
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BUSINESS DEVELOPMENT
Program Measures
FY 2016-17 FY 2017-18 FY 2018-19
Actual Budget Estimate
Programs
Trends/Research Briefs&Recommendations* - - 6
Communications/Web Site/Social Media Updates* - - 12
Business&Economic Development Contracts 104 2 7
Workforce Development Contracts 3 2 -
Science and Technology Contracts 3 3 -
Council Contingency Relief Contracts* - - 20
Grand Total Contracts 49 7 27
Technical Assistance/Referrals* - - 60
New EZ Participants 6 8 10%increase
Agriculture and Manufacturing 3-year extensions 0 3 2
Committee/Program Meetings:
Attendance 73 65 65
Coordination 33 30 30
Grant Assistance and SOP Distribution 128 35 75
*New Program Measures beginning FY2018-19
Program Expenditures
FY 2016-17 FY 2017-18 FY 2018-19
Actual Budget Estimate
Operations 186,994.01 152,160 124,160
Program Total 186,994.01 152,160 124,160
290
RESEARCH & DEVELOPMENT
ENERGY
Program Description
The Energy Program advances and supports renewable energy projects, energy efficiency
improvements, and transportation innovations.
Program Objectives
1. Collaborate to implement energy resilience projects for the County of Hawai`i.
2. Respond to energy dockets at the Public Utilities Commission that may have
significant impacts in the County of Hawai`i.
3. Identify and implement energy efficiency projects to reduce County energy expenses.
a. Complete LED interior lamp retrofit project.
b. Complete exterior historic district LED lighting project.
c. Ensure that the County's procurement of equipment, vehicles, and/or facilities
takes into consideration lifetime energy costs, including utilizing any rebates or
incentives available.
4. Plan and implement renewable energy projects for the County of Hawai`i with
significant Return-on-Investment.
a. Explore enhancement of the Lalamilo Wind Farm.
b. Explore the development of an energy revolving fund with savings from
efficiency programs, public-private-partnerships and performance contracting.
5. Collaborate with governmental and private partners on programs and projects aligned
with energy goals.
a. Support the adoption of the Energy Code by the County of Hawai`i.
b. Support the expansion of the County's fleet of alternative fuel vehicles.
c. Support the Mass Transit Agency in the acquisition and deployment of electric
and hydrogen buses.
d. Support the expansion of the network of EV charging stations, vehicle-to-grid
connections, and hydrogen fueling stations.
e. Collaborate in the State Energy Office utility ownership and regulation study.
f. Support implementation of energy-related Community Development Plan
strategies.
291
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ENERGY
Program Highlights
• Civil Defense Ready Energy Plan and Emergency Preparedness: The West
Hawai`i Civic Center generator testing responsibilities have been given to Civil
Defense, and fuel monitoring responsibilities are now with Department of Public
Works—Facilities. On-going fuel monitoring list(on-island contact list) is with
Civil Defense. Generators at Department of Water Supply sites are 20%
connected, and testing is done with a 50-75%load bank of generator rated
capacity. This initiative is 75% complete.
• Public Utilities Commission Dockets: The Energy Program represented the
County of Hawai`i in the following Hawai`i Public Utilities Commission(PUC)
Dockets:
— PUC Docket No. 2015-0022—Merger of NextEra Energy and Hawaiian
Electric Industries: The County of Hawai`i was an Intervener in the docket
that concluded in the July 2016 PUC decision to deny the merger.
— PUC Docket No. 2014-0183 —The Short&Long-Range Electric Utility
Planning Docket (Power Supply Improvement Plans or PSIPs): The County of
Hawai`i is one of three Interveners in this ongoing docket.
— PUC Docket No. 2013-0141 —Decoupling: The County of Hawai`i as
Intervener has saved the State's electric ratepayers $10-20M/year through
lower Decoupling short-term interest rates.
— PUC Docket No. 2015-0170—Rate Case: The County of Hawai`i is a
Participant in this ongoing docket.
— PUC Docket No. 2016-0087—Grid Modernization: The County of Hawai`i
submitted extensive comments on the Draft Grid Modernization Strategy.
• LED Street Lamp Retrofit: The light-emitting diode (LED) Street Lamp Retrofit
project has been completed with over 11,500 LEDs retrofitted to replace low-
pressure-sodium technology. Additionally, LED Street Lamp installations are
occurring at each new road and development per the LED Lamp Ordinance. This
project is 100% complete and has been recognized by the federal Department of
Energy.
• Interior/Exterior Energy Efficient Lighting: A contract was executed to finish the
exterior historical district LED lighting project beginning with the Historical
District Lights along Ali'i Drive in Kailua-Kona. The contract also includes an
audit of interior lamps at the County's top ten facilities. This initiative is 50%
complete.
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ENERGY
Program Highlights (continued)
• Lalamilo Wind Farm Repowering: In collaboration with the Department of Water
Supply the repowering of pumping was completed at the Lalamilo Wind Farm,
thereby providing alternative power generation from wind. This project is 100%
complete and has won a national award (2017 US Mayors Climate Protection
Award).
• Hilo-Kona EV Charger Hub Project: West Hawai'i Civic Center electric vehicle
(EV) charger stations (three charging stations with two charging chords each)
have been retrofitted. Four Hilo EV charger stations (with two charging chords
each) are now located at the Hilo County Building and the Aupuni Center. This
project is 100% complete.
Program Measures
FY 2016-17 FY 2017-18 FY 2018-19
Actual Budget Estimate
HELCO IRP,PUC Dockets&Legislative,
NELHA and HEPF: 20 30 -
Meetings,testimonies and other submittals
attended and/or arranged
Maintain County EEP Plans and/or attend State
Energy Emergency Preparedness Meetings: 10 10 -
Meetings attended/arranged
Update Energy Section of the Hawai'i County
Building Code and/or attend Community 5 2 -
Development Plan Meetings:
Meetings attended/arranged
Hawai'i County LEED Certified
Meetings attended/arranged 1 2 -
Buildings/Photovoltaic Installations:
Meetings attended/arranged 5 5 -
293
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ENERGY
Program Measures
Changes in program measures reflect program reorganization.
FY 2016-17 FY 2017-18 1 FY 2018-19
Actual Budget Estimate
Energy Resilience Actions: 10
Meetings attended/arranged*
Energy Policy/Docket Actions: 30
Meetings,testimonies and other submittals
attended and/or arranged*
Energy Efficiency Actions: - - 5
Meetings, contracts attended/arranged*
Return-on-Investment Project Actions: - - 5
Meetings,contracts attended/arranged*
Collaboration Actions: - - 7
Meetings attended/arranged*
g
Energy Outputs:
Code Adoption/Equipment - - 1
Acquisition/Installations/Deployment* �
*New Program Measures beginning FY2018-19
Program Expenditures
FY 2016-17 FY 2017-18 FY 2018-19
Actual Budget Request
Operations 109,462.75 85,500 187,000
Program Total 109,462.75 85,500 187,000
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RESEARCH & DEVELOPMENT
RESOURCE CENTER
Program Description
The Resource Center develops and provides data, information, and knowledge products
and services, conducts research, and collaborates to advance and fund balanced
development.
Program Objectives
1. Manage Data, Information, and Knowledge Systems
a. Develop and manage a data, information, and knowledge management system.
• Maintain the Hawai`i County Data Portal, in lieu of the Hawai`i County Data
Book, as a repository of quantitative data about and relevant to Hawaii Island.
• Collaborate with the Department of Information Technology and other
agencies to develop and maintain a Hawai`i County Open Data platform.
• Develop and maintain a Hawaii County knowledge management system,
including digital resources and printed material in the County Library.
• Explore the feasibility of a management program for qualitative or intrinsic
knowledge.
• Explore the feasibility of additional digital government platforms.
b. Provide data and referrals.
• Provide easy access to data, information, and knowledge about and relevant to
Hawai`i Island.
• Assist the public and other agencies with data, information, and knowledge
queries.
c. Develop and manage a Hawai`i County research program.
• Develop a research framework, including style guides and templates for
research requests and outputs.
• Develop and advance a research agenda that informs program and policy
development for high-priority County issues, with a focus on output and
outcome measures.
• Monitor trends relevant to the County of Hawai`i.
• Communicate trends and research fmdings, and make policy and program
recommendations, as appropriate, based on learning and insights.
d. Collaborate to support programmatic monitoring and evaluation with indicator
dashboards.
• Support monitoring and evaluation of implementation of the Hawai`i County
General Plan in collaboration with the Planning Department and other
agencies.
• Support the development of other indicator dashboards aligned with
international, national, and state goals.
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RESOURCE CENTER
Program Objectives (Continued)
• Explore the feasibility of Hawai`i County utilizing Performance Management
Indicators (PMIs).
e. Coordinate the Hawai`i County 2020 Census Participant Statistical Area Program.
2. Collaborate to Advance Innovation
a. Advance Collaboration.
• Develop and maintain a Customer Relations Management (CRM) system for
internal departmental use.
• Develop and maintain a comprehensive and current directory of industry
contacts,programs, and resources.
b. Advance Communications.
• Manage the Department of Research and Development's web pages and
public documents.
• Manage the Department of Research and Development's social media
platforms.
• Collaborate with other agencies to maintain guides for navigating
procurement,permitting, licensing, and other business-related services in
Hawai`i County.
• Collaborate with other government agencies and economic and business
development organizations to host outreach events like Business Action
Center Days.
c. Advance Innovation.
• Support public and private sector initiatives like Partners in Prosperity and
Collective Impact.
• Adapt innovation, program development, and impact frameworks, including
specific outputs and outcomes, for use by the Department and its partners.
d. Advance Balanced Development
• Coordinate County of Hawai`i cross-agency initiatives focused on balancing
the environment, community, and economy.
• Collaborate with local, state, national, and international networks focused on
balancing the environment, community, and economy.
• Prepare for the 2020 update of the Hawai`i County Comprehensive Economic
Development Strategy(CEDS).
e. Collaborate to achieve local, state, national, and international targets for achieving
climate change mitigation and adaption goals.
• Develop and monitor a community greenhouse gas (GHG) inventory for
Hawaii County.
• Set near- and long-term targets to reduce GHG emissions in Hawai'i County.
• Develop and implement a climate action plan aligned with the County's GHG
targets.
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RESEARCH & DEVELOPMENT
RESOURCE CENTER
Program Objectives (Continued)
• Collaborate on the development and implementation of plans for County of
Hawaii climate change adaptation.
3. Advance Innovation in Funding and Financing
a. Manage grant research services available to other agencies and the publics.
b. Recommend funding opportunities.
• Identify and recommend strategic funding and financing opportunities for the
County of Hawai`i and for collaborative programs.
• Seek opportunities to leverage funding with other agencies, foundations,
philanthropists, impact investors, and other public and private entities.
c. Leverage and provide grant funding and/or technical assistance for collaborative
projects that advance balanced development.
Program Highlights
• Business Resource Center
— Responded to at least 806 requests for assistance; 291 were business
development-related inquiries.
— Hosted a total of 36 Business Action Center Days in partnership with the state of
Hawai`i Department of Commerce and Consumer Affairs' Business Action
Center(BAC), providing critical in-person support to the small business
community. The DCCA does not have an office on Hawai`i Island; bringing the
manager of the Business Action Center in Honolulu to Hilo and Kailua-Kona each
month fills a critical void in small business services.
— Convened and participated in six meetings of small business support
organizations in Hawai`i County, including the Small Business Development
Center, Hawai`i Technology Development Corporation,Kona-Kohala Chamber
of Commerce, and The Kohala Center, to discuss current challenges and issues
facing the small business community and develop collaborative initiatives to meet
current needs.
— Partnered with USDA Rural Development to promote the Rural Energy for
America Program through workshops in East and West Hawai`i..The REAP
program provides support for small businesses to access energy-efficiency
systems and improvements.
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RESEARCH & DEVELOPMENT
....�__�.u._____.__..__.__......_.... ._._..RESOURCE CENTER
Program Highlights (Continued)
— Partnered with the State of Hawai`i Department of Business, Economic
Development and Tourism, and the Hawai`i Technology Development
Corporation to host a"Funding Roadshow"workshop for 30 participants who
learned about the following funding opportunities: the Hawai`i Small Business
Innovation Research grand program;the Neighbor Island Innovation Initiative, a
mentoring program for local high-tech businesses; and the Manufacturing
Assistance Grant Program.
— Provided funding to the Ku'ikahi Mediation Center to implement its "Tools to
Transform Conflict: Trainings to ensure Business Success"program. The program
presented thirteen professional development workshops that reached 365
participants. Workshop subjects included: conflict resolution; managerial
mediation; challenging conversations; difficult situations in the workplace;
negotiation; facilitation; and honest expression.
• Hawai`i County Entrepreneurship Program
— Completed two Cohorts of the Hawaii County Entrepreneurship Program, a peer-
learning process through which twenty-four participants developed business
model concepts for sustainable business growth.
— Managed Kona Street Eatz in partnership with the Department of Parks and
Recreations. This pilot food truck park at the Old Kona Airport provided vendors
with a legal place to conduct business. Seven vendors received permits over the
course of the pilot.
— Provided entrepreneurial outreach at a Disability Inclusion Conference.
— Provided entrepreneurial outreach at a Workplace Connection Job Fair.
— Provided entrepreneurial outreach at the Na Leo 0 Na `Opio 14th Annual Career
Opportunity Expo.
• Economic Research and Outreach Program
— Produced guides on starting Child Care, Landscaping, Construction, and Skin
Care small businesses for Business Resource Center clients.
— Updated the online and print versions of How to Start a Business in Hawai`i
County.
— Updated and published monthly Economic Statistics reports.
— Sponsored and supported a U.S. Census Bureau Workshop on learning to use
Census mapping tools.
— Provided funding for and partnered with the Hawaii Island Economic
Development Board, Inc., to develop the 2016-2020 Hawai`i County
Comprehensive Economic Development Strategy (CEDS).
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RESOURCE CENTER
Program Highlights (Continued)
— Continued to provide island wide free access to the eCivis Grants Network.
During Fiscal Year 2016-2017, eCivis users viewed 3,670 grant opportunities,
saved 215 opportunities for potential proposal development, and shared 167
opportunities with colleagues. Since its launch in 2006, over 900 Hawaii Island
community-based organizations and county agencies have had free access to the
service.
— Maintained and updated the Department's web pages.
— Conducted research related to the home care industry to address the growing
demand from an aging demographic and residents' desire to age in place.
— Closed out a Ka`u Rural Health Community Association project funded in the
previous fiscal year. The "Pilot Community Health Worker Program" was the
first of its kind in the State. Students completed over 400 hours of instruction and
received mentoring.
— Provided technical assistance and consultation in the form of data gathering and
analysis, organizational capacity building, and stakeholder participation in the
"Partners in Prosperity" initiative, a private-public partnership seeking to develop
an economic vision and support the strategies of the CEDS.
• Social Economic Development Program
— Facilitated a Physician Recruitment for East Hawaii meeting in collaboration
with Community First and health care industry partners, to measure community
priorities in order to inform Community First's physician recruitment activities.
Approximately 60 stakeholders participated.
— Participated in the Hawai`i Island Packaging Sustainability Initiative Stakeholder
Task Force to investigate ways to reduce waste,particularly in food service ware
and packaging in general; eliminate marine litter; and improve environmental
health.
— Provided funding to support the Hilo Hawai`i Visitor Industry Association, Inc.
DBA Destination Hilo's "First Friday Downtown Hilo Hawaiian Culture
Program," a place-based business development effort to encourage "buy local."
— Participated in an emerging Collective Impact project aimed at poverty reduction
and convened by education and public health stakeholders.
— Provided technical assistance to the Waipi`o Valley Stream Council, with the goal
to create a mechanism that will allow the community to implement its stream
maintenance plan on an ongoing basis legally and correctly, without have to apply
for multiple agency permits for each maintenance request.
— Promoted friendly night skies through the Dark Sky initiative,using the LED
Streetlight replacement program as a springboard.
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RESOURCE CENTER
Program Measures
Changes in program measures reflects program reorganization.
FY 2016-17 FY 2017-18 FY 2018-19
Actual Budget Estimate
Business Resource Center(FYs 2016-2018)
Customers Served 806 420 500
Business Action Center Resource Days 36 12 36
USDA Rural Development Workshops 2 2 -
Business Support Providers Stakeholder Meetings 6 4 12
Business Development Workshops 3 2 -
Business Guide Publications (Web&Print) 5 3 3
Hawaii County Entrepreneurship Program
(FYs 2016-2018)
Convene Cohort 2 2 -
Conduct follow-up survey 2 1 -
Manage vendor permits and permit payments for
Kona Street Eatz 7 Ongoing -
Manage social media marketing for Kona Street
Eatz. 7 Ongoing -
Economic Research and Outreach Program(FYs
2016-2018)
Hawai`i County Data Book update - Annual
Data Portal Update - - Ongoing
Publish Economic Statistics 12 Monthly Monthly
Web site and public document maintenance Ongoing Ongoing Ongoing
eCivis Contract/numbers of grants researched 3,670 6,000 -
Manage annual Request for Proposals Annual Annual
New industries researched 1 - 2
Economic development initiative support 2 1 2
Track progress on Hawai`i Island Comprehensive
Economic Development Strategy N/A Ongoing -
Industry Development Program (FYs 2016-2018)
Research new industry opportunities 1 - 2
Support new industry development projects 1 - -
Social Economic Development Program(FYs
2016-2018)
Identify social economic community based needs 5 3
in collaboration with community leaders.
Support projects that promote social economic 1 1 -
growth
300
RESEARCH & DEVELOPMENT
RESOURCE CENTER
Program Expenditures
FY 2016-17 FY 2017-18 FY 2018-19
Actual Budget Request
Operations 220,332.00 140,100 109,266
Program Total 220,332.00 140,100 109,266
301
RESEARCH & DEVELOPMENT
FILM
Program Description
The Film Program seeks to sustainably grow media production and creative industries on
Hawai`i Island by promoting the island locally, nationally, and internationally as a
premier location, by supporting incoming and locally generated productions, and by
engaging the local creative community to advance the industry.
Program Objectives
Advance Creative Industries Knowledge
1. Monitor economic and business trends in the creative industries, including music, art,
performance,visual media production, broadcasting, design, publishing, education,
and research, and research related opportunities and challenges for Hawaii Island.
2. Communicate trends and research findings and make related policy and program
recommendations, as appropriate, based on learning and insights.
3. Build the reputation of and exposure of Hawaii Island locally,nationally, and
internationally as a uniquely outstanding location for creative industries:
a. Maintain the program website with current content.
b. Maintain the program social media presence on Facebook, Twitter and Instagram
with current content for promotion and networking.
c. Using the LocationsHub tool, update and expand photo library to include at least
five new albums to market and share.
d. Place targeted print and online advertising in relevant industry publications to
highlight Hawai`i Island's unique and diverse locations and competitive financial
film incentives
e. Support, facilitate and/or participate in four scouting tours or meetings with
location scouts,producers, studio executives, or independent filmmakers.
f. Support and/or attend at least two festivals, conferences, or trade shows to
promote production on Hawai`i Island.
Identify and Promote Creative Industries Resources
4. Maintain a comprehensive and current directory of creative industry contacts and
local production resources.
5. Provide "on-island" support and resources, including but not limited to
a. Maintaining guides for navigating permitting, licensing, and other business-
related services in Hawai`i County
b. Referral and support services to industry professionals.
6. Promote local, state, and federal programs and resources advancing creative
industries on Hawai`i Island.
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FILM
Program Objectives (Continued)
Collaborate to Advance Economic and Business Development Innovation
1. Coordinate resources, services, and industry development strategies with other
government agencies and economic and business development organizations.
a. Contribute to the Comprehensive Review of the Hawai`i County General Plan.
b. Support implementation of the Hawai`i County Community Development Plans.
c. Prepare for the 2020 update of the Hawai`i County Comprehensive Economic
Development Strategy (CEDS).
2. Support other public and private sector initiatives. Explore opportunities to engage
and support the broader creative industries segment of the economy on Hawai`i
Island.
3. Leverage and provide grant funding and/or technical assistance for collaborative
projects that build Hawai`i Island's creative industries.
4. Recommend and support innovation to build creative industries that complement and
are in balance with the Island's ecology, community character, and cultural heritage.
Program Highlights
• Permits: The County of Hawai`i issued permits for 105 productions in FY 2016-17,
accounting for an estimated $3.9 million in spending on the island.
• Transmedia Accelerator: Along with the State of Hawai`i and Global Virtual Studio,
the County is a partner in the GVS Transmedia Accelerator, an innovative business
accelerator for entrepreneurs telling stories across multiple media platforms. The
partnership will accelerate a cohort of businesses from around the state every year
with products made for the world right here in Hawai`i. The GVS Transmedia
Accelerator program is housed at Honua Studios, in Kona's Kaloko industrial area.
The County's investment in FY 2016-17 was $220,000, representing the second
phase/installment of the three-year project.
• Social Media: The Hawai`i Island Film Office grew its social media presence to
connect the island with the world wide film industry. Find HIFO on Instagram,
Facebook, and Twitter.
• Locations Trade Show: As part of the Film Offices of the Hawaiian Islands, the film
office maintained a presence at the 2017 Locations trade show in Los Angeles, a
premiere showcase for film locations around the world. Between meetings with studio
executives and filmmakers stopping by the booth, fielded over 80 inquiries regarding
future production on Hawai`i Island.
303
RESEARCH & DEVELOPMENT
.�.,. o..., FILM
Program Measures
FY 2016-17 FY 2017-18 FY 2018-19
Actual Budget Estimate
Trends/Research Briefs&Recommendations 6
Inquiries 202 225 225
Productions Completed 105 90 100
Production Revenues $7,000,000 $15,000,000 $7,000,000
Website hits xx 75,000 -
Social Media Reach 35,939 75,000 45,000
Collaboration/Coordination Engagements* - - 36
*New Program Measures beginning FY2018-19
Program Expenditures
FY 2016-17 FY 2017-18 FY 2018-19
Actual Budget Request
Operations 261,013.58 163,420 53,420
Program Total 261,013.58 163,420 53,420
i
304
RESEARCH & DEVELOPMENT
IMMIGRATION
Program Description
The mission of the Immigration Office is to serve as liaison on immigration matters of
broad community concern, as well as serve individual needs and/or matters of immigrants
on Hawai`i Island.
Program Objectives
1. Expand community outreach programs and services to assist immigrant communities
in accessing community resources, services and cultural awareness events:
a. Provide regular workshops to assist in completing US Citizenship and renewal of
Green Card applications.
b. Collaborate with Consular offices to provide outreach services in Hawai`i County.
c. Provide quarterly"Welcome to the US" sessions on community resources and
services for newcomers.
d. Provide notice of cultural awareness events to immigrant communities on a
regular basis.
e. Raise awareness in the immigrant communities on domestic violence resources.
f. Advise health care providers on benefits that immigrants are eligible for.
2. Seek federal, State, and private grant opportunities for immigrant services.
3. Explore the feasibility of offering naturalization training to permanent residents,
modeled after federal citizenship classes.
305
RESEARCH & DEVELOPMENT
IMMIGRATION
Program Highlights
• During FY 2016-17, The Immigration Information Office participated in five
outreach events.
Date Name of Event # of Attendees
08/27/2016 Philippine Consulate Outreach 230
08/28/2016 Philippine Consulate Outreach 118
09/15/2016 Immigration Information Sessions - Kona 28
09/16/2016 Immigration Information Sessions -Hilo 16
09/16/2016 US Citizenship Day 14
• Philippines Consulate Outreach
The Immigration Information Office acted as the lead organizer of the Philippine
Consulate Outreach services. The Consulate provided services such as passport
renewal;Notary Public services; authentication of documentation; reports of birth and
marriage; dual citizenship; and answer questions and concerns on matters relative to
Consular services.
• International Christmas Parade
Participated in the annual County Christmas parade in Hilo, with the theme
"International Christmas" where all participants marched with our office wearing
traditional and cultural clothing while holding flags representing their country or
region of origin. The purpose of this exercise was to showcase the rich diversity in the
County of Hawai`i, and share it with the public.
• Dept. of Homeland Security/US Citizenship and Immigration Services
(DHS/USCIS)
The Immigration Information office, in collaboration with the DHS/USCIS and
Catholic Charities Hawai`i,provided immigration information sessions on
immigration status and documentation for government agencies and service
providers, employers and workers, and information sessions on citizenship and
naturalization processes to give shareholders a better understanding in efforts to
improve service delivered to their constituents.
• U.S. Citizenship Day
Organized the Annual U.S. Citizenship Day to recognize and celebrate the
accomplishments of those who were naturalized by the Department of Homeland
Security, US Citizenship and Immigration Services (USCIS), in Honolulu.
306
RESEARCH & DEVELOPMENT
IMMIGRATION
Program Measures
FY 2016-17 FY 2017-18 FY 2018-19
Actual Budget Estimate
Telephone Inquiries for assistance 3,500 3,500 3,500
Office visit assistance 3,000 3,000 3,000
Community outreach 36 36 36
Email for assistance 100 100 100
Program Expenditures
FY 2016-17 FY 2017-18 FY 2018-19
Actual Budget Request
Operations 3,427.99 3,300 3,300
Program Total 3,427.99 3,300 3,300
307
RESEARCH & DEVELOPMENT
RESEARCH & DEVELOPMENT
Program Expenditures
FY 2016-17 FY 2017-18 FY 2018-19
Actual Budget Request
Number of Positions 20 20 20
Salaries and Wages 855,369.85 885,166 968,246
Operations 232,036.34 41,740 76,740
Equipment 3,752.08 150 3,150
Coqui Program 1,597.04 - -
Soil and Water Conservation District 300,000.00 300,000 306,000
Program Total 1,392,755.31 1,227,056 1,354,136
Personnel Position Summary
FY 2016-17 FY 2017-18 FY 2018-19
Position Title Authorized Authorized Request
Director of Research&Development 1 1 1
Deputy Director of Research&Development 1 1 1
Asst.Account Clerk(1/4T)Temp 1 1 1
Administrative Services Assistant I 1 1 1
Administrative Assistant 1 1 1
Clerk III 1 1 1
Economic Development Specialist II 4 4 4
Economic Development Specialist III 6 6 6
Economic Development Tech 1 1 1
Immigration Specialist 1 1 1
Private Secretary 1 1 1
Student Helper I 1 1 1
Total 20 20 20
308
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HIGHWAY FUND
PUBLIC WORKS
HIGHWAY FUND
Mission Statement
To maintain and improve the County's roadway transport system for safe and efficient
movement of people and goods around the island.
Department Goals
1. To provide leadership, training, administrative,public outreach, and technical support
to accomplish the Divisions' Programs.
2. To provide a safe roadway allowing efficient movement of people and goods around
the island.
3. To assist Civil Defense in emergencies.
4. To update the highway inventory records and maps. Convert these to electronic files.
5. To resurface a specific number of miles island-wide as the budget allows.
6. To develop and implement operational and technical programs for traffic control
devices.
7. To provide operations and maintenance of traffic control devices in a timely manner
through improved scheduling of projects and personnel.
8. To develop a rapid retrieval of records system, planned activities, and documents to
support litigation.
9. To expand educational programs through website and social media tools to encourage
highway safety and to provide customers 24-hour access to request a repair or service.
10. To create and implement highway safety standards, and procedures.
11. To operate and maintain traffic signals, streetlights, signs, and markings island-wide.
Funding Source and Position Count
Highway Fund $40,436,903 Highway Fund 249
Grant Revenue $ 1,600,000 Grant Revenue/Other
Total Budget: $42,036,903 Total Number of Positions 249
309
PUBLIC WORKS
TRAFFIC DIVISION
Program Description
The Traffic Division was established under the Department of Public Works under
Chapter 2, Article 9, Section 2-41 of the Hawai`i County Code. The Division installs,
maintains and repairs traffic control facilities and devices and street lighting systems in
compliance with Chapter 24 of the Hawai`i County Code. The Division is responsible
for traffic engineering projects for the County and also educating the public on safety.
Administration Section
Plans, designs, and implements traffic control facilities in accordance with national
standards.
1. Provides supervision and administrative support for the Division.
2. Mitigates traffic problems and improves overall roadway efficiency and safety.
3. Seeks to resolve complaints and answers inquiries using various means including
website, call backs on completed work reported by the public and use of Laserfiche.
4. Develops a proactive role in the safe and efficient movement of traffic.
5. Provides information,technical support and direction to the highway safety council
and the four traffic safety committees.
Traffic Safety Section (Planning/Investigations, and Engineering)
Responsible for the overall planning and design of Traffic Engineering related projects.
1. Conducts studies, investigations, inspections, traffic surveys, and other related
activities to safeguard and facilitate vehicular and pedestrian traffic.
2. Reviews construction plans, traffic studies, zone changes, variances, etc. to ensure
compliance with Division standards, guidelines, and policies for Federal, State,
County and private entities.
3. Proposes, designs, and manages new traffic control related projects to help mitigate
existing traffic problems and to improve overall roadway efficiency.
4. Identifies safety improvement projects based on accidents and conflict analysis
procedures.
5. Oversees the restriping programs.
6. Proposes Traffic Calming initiatives to address concerns:
a. Smart Signs to be used for driver's speed feedback and traffic counts
b. Speed Humps for temporary and permanent installations
7. Creates, maintains and improves programs to promote highway safety and traffic
education.
310
PUBLIC WORKS
TRAFFIC DIVISION
Program Description (continued)
Traffic Signals and Streetlights Section
Responsible for the design, installation, operation and maintenance of all traffic signals
and streetlights on County highways and for maintaining traffic signals and streetlights
on State highways.
1. Develop and implement priorities for traffic signal and streetlight installations.
2. Maintain a computerized traffic signal and streetlight database.
3. Develop and implement uninterruptible power supplies (UPS) for continuous traffic
signal operations during power outages.
4. Continue to add signal systems to traffic signal server for real time monitoring and
database adjustments.
5. Upgrade all traffic signals to Intelligent Transportation System(ITS) status.
6. Assist Traffic Calming Program by installing and maintaining traffic calming devices,
such as Smart Signs (driver speed feedback), etc.
7. Install newly warranted signals "in-house"when possible.
'n
Traffic Signs and Markings Section
Responsible for the installation, operation and maintenance of all traffic control signs and
pavement markings on County highways, including assisting other departments and
agencies with traffic control signs and pavement markings at off-highway County
facilities.
1. Develop and implement a more efficient signs and markings maintenance program.
2. Develop a more proactive role in the safe and efficient movement of traffic.
3. Develop and maintain a computerized supplies, materials, and field signs and
markings inventory database.
4. Assist Traffic Calming Program by installing temporary and permanent speed humps
and related accessories, such as signage and striping.
Program Objectives
Existing Maintenance
Signals & Streetlights
1. Maintain 1%or less signal light failure rate.
o Performance measurement: actual against 1% goal.
311
PUBLIC WORKS
TRAFFIC DIVISION
Traffic Signs & Markings
1. Restripe or install 250 line miles per year(total of 1,000 line miles over four year
maintenance cycle)to address retro reflectivity.
o Performance measurement: actual against 250 line miles per year goal.
2. Maintain or install 2,900 signs for retro reflectivity maintenance program.
o Performance measurement: actual against 2,900 signs maintained or installed
per year goal.
Improvements
Signals & Streetlights
1. Connect 15 signals per year to Traffic Command Center.
o Performance measurement: actual against 15 signals installs per year.
2. Upgrade five crosswalks per year.
o Performance measurement: actual against five crosswalks per year goal.
Safety
1. Investigate and process complaints and requests (not including projects) within
30 calendar days.
o Performance Measurement: 100% completion.
Program Highlights
Projects Complete
• Completion of the LED Street lights conversion in selected areas, which marked the
second change of street lighting technology within the past several decades.
• Participated in the annual Ironman Triathlon, successfully working with various
Federal, State and Local agencies.
• Integrated the Mandli traffic sign inventory and road condition rating data into
RoadSoft GIS traffic asset management program.
• Implemented the island-wide traffic sign retro-reflectivity maintenance program.
• Traffic education completed via traffic safety messages, lesson plans and booklets to
school aged children,public service radio announcements and via the traffic website
which continues to provide information, alerts and request forms for the public.
312
PUBLIC WORKS
TRAFFIC DIVISION
Program Measures
EXISTING MAINTENANCE FY 2016-17 FY 2017-18 FY 2018-19
Actual Budget Estimate
Traffic Signal&Streetlight
Maintain 5%or less Failure Rate .269% 1% n/a
Maintain 1%or less Failure Rate n/a n/a 1%
Improve upon Failure rate of 30% 3.21% n/a n/a
Traffic Signs&Markings
Restripe 250 line miles/yr(total of 1,000 line miles 242.1 250 250
over four years)to address reflectivity
Fabricate 3,150 signs for sign retro reflectivity 3,119 3,150 n/a
maintenance program
Fabricate 2,300 signs for sign retro reflectivity n/a 2,300 2,300
maintenance program
Maintain or install 2,900 signs for sign retro 3,119 2,900 2,900
reflectivity maintenance program
IMPROVEMENTS
Traffic Signal&Streetlight
Connect 15 signals/yr to Traffic Command Center 1 15 15
Convert 1500 LPS units/yr with LED lighting(total 2,306 n/a n/a
of—9,600 lights)
Upgrade five crosswalks/yr 0 5 5
SAFETY
Investigate and process complaints and requests(not 75% 100% 100%
including projects)within 30 calendar days.
Program Expenditures
FY 2016-17 FY 2017-18 FY 2018-19
Actual Budget Request
Number of Positions 48 48 48
Salaries and Wages 2,600,575.06 2,917,347 3,104,840
Operations 4,282,628.00 4,523,994 5,223,569
Equipment 342,749.87 292,200 894,125
Program Total 7,225,952.93 7,733,541 9,222,534
313
PUBLIC WORKS
TRAFFIC DIVISION
Personnel Position Summary
FY 2016-17 FY 2017-18 FY 2018-19
Position Title Authorized Authorized Request
Civil Engineer III 1 1 1
Civil Engineer IV 1 1 1
Civil Engineer V 1 1 1
Civil Engineer VI 1 1 1
Clerk III 1 1 1
Electrical Engineer 1 1 1
Electrician 3 2 1
Electronic Technician 1 1 1
Engineering Support Tech III 1 1 2
Lead Traffic Electrician(1 in Kona) 2 2 2
Lead Traffic Signs&Markings Painter(2 in Kona) 5 5 5
Office Manager 1 1 1
Program Support Technician 2 2 1
Senior Account Clerk 1 1 1
Student Helper I 1 1 1
Supervising Traffic Technician 1 1 1
Traffic Electrician 4 5 6
Traffic Electrician Supervisor II 1 1 1
Traffic Operations Supervisor 1 1 1
Traffic Signal and Streetlight Inspector 1 1 2
Traffic Signs&Markings Helper(1 in Kona) 2 2 2
Traffic Signs&Markings Installer(2 in Kona) 5 5 5
Traffic Signs&Markings Painter(2 in Kona) 5 5 5
Traffic Signs&Markings Supervisor II 2 2 2
Traffic Signs&Markings Supervisor III 1 1 1
Traffic Technician II 1 1 0
Traffic Technician IV 1 1 1
Total 48 48 48
1
314
PUBLIC WORKS
HIGHWAY MAINTENANCE DIVISION
Program Description
Highway Administration
The Highway Maintenance Division oversees and directs all Highway Programs; i.e.,
maintenance of roadways, flood control structures and canals. The Division also
establishes safety programs and conducts training, coordinates in-house resurfacing
projects and responds to various emergencies as needed.
District Baseyards
Each District Baseyard continues to repair and maintain roads, streets, highways, bridges,
storm drains and other flood control structures in the County. The Baseyards also
respond as needed to various emergencies caused by accidents, hazardous material spills
and other natural events (fires, storms, earthquakes etc.).
Program Objectives
1. Continue island-wide in-house resurfacing program and resurface a total of 20 miles.
2. Evaluate the grass cutting operation and maintain the standard of six miles (12 total)per
operator/equipment per workday and the goal of a five-week cycle per district.
Program Highlights
Resurfaced 23.70 miles* of various County roads:
South Hilo 6.20 miles
North Hilo/Hamakua 1.00 miles
North/South Kohala 8.20 miles
North/South Kona 3.20 miles
Ka`u 2.10 miles
Puna 3.00 miles
*Includes Roads In Limbo and shoulder improvements
South Hilo worked on Alawaena Road, and completed shoulder work on Railroad
Avenue and near Carvalho Park.North/South Kohala was able to work on the Waikoloa
Road shoulders.North/South Kona worked on Ane Keohokalole Highway and Hualalai
Road shoulders. Ka`u helped out in Wood Valley, and Puna worked on Road 8 and
Kualii Road.
315
PUBLIC WORKS
HIGHWAY MAINTENANCE DIVISION
Program Measures
FY 2016-17 FY 2017-18 FY 2018-19
Actual Budget Estimate
Resurfacing Miles(Varying Widths) 32 20 20
South Hilo 7 5 5
North Hilo/Hamakua 3 2 2
North/South Kohala 8 3 3
North/South Kona 6 4 4
Kati 4 2 2
Puna 4 4 4
Grass Cutting Operation(Cycle for Each District,in
Weeks):
South Hilo 5 5 5
North Hilo/Hamakua 5 5 5
North/South Kohala 5 5 5
North/South Kona 5 5 5
Ka`u 5 5 5
Puna 5 5 5
Program Expenditures
FY 2016-17 FY 2017-18 FY 2018-19
Actual Budget Request
Number of Positions 201 201 201
Permanent/Temporary 165/36 165/36 165/36
Salaries and Wages 6,413,958.52 7,407,742 8,035,222
Operations 6,412,825.19 3,917,584 5,760,999
Equipment 2,719,167.30 27,000 299,600
Program Total 10,746,531.32 11,352,326 14,095,821
316
PUBLIC WORKS
HIGHWAY MAINTENANCE DIVISION
Personnel Position Summary
FY 2016-17 FY 2017-18 FY 2018-19
Position Title Authorized Authorized Request
Account Clerk - 1 1
Accountant II 1 1 1
Civil Engineer IV 1 1 1
District Road Overseer II 5 5 5
Equipment Operator I 25 25 25
Equipment Operator II 26 26 26
Equipment Operator III 9 9 9
Equipment Operations Instructor 1 1 0
Highway Division Chief 1 1 1
Highway Superintendent 1 1 1
Highways Support Technician II 1 1 1
Laborer I 1
Laborer II 68 68 68
Lead Mason 1 1 1
Mason 1 1 1
Road Construction&Maintenance Supervisor I 4 4 4
Road Construction&Maintenance Supervisor II 10 10 10
Safety&Driver Improvement Coordinator 1 1 1
Senior Account Clerk 7 6 6
Street Cleaning Supervisor 1 1 1
Street Sweeper Operator 1 1 1
Subtotal 165 165 165
TEMPORARY POSITIONS:
Equipment Operations Instructor Temp 3 3 3
Equipment Operator I Temp 6 6 6
Equipment Operator II Temp 5 5 5
Equipment Operator III Temp 4 4 4
Lead Mason Temp 1 1 1
Mason Temp 3 3 3
Road Constr&Maintenance Supervisor I Temp 6 6 6
Student Helper II 1 1 1
Tree Trimmer Temp 4 4 4
Worker's Compensation Position 3 3 3
(Temporary Positions) Subtotal 36 36 36
Total 201 201 201
317
MASS TRANSIT AGENCY
HIGHWAY FUND
Program Description
Refer to Mass Transit Agency under the General Fund Section.
Program Objectives
Refer to Mass Transit Agency under the General Fund Section.
Program Highlights
Refer to Mass Transit Agency under the General Fund Section.
Program Expenditures
FY 2016-17 FY 2017-18 FY 2018-19
Actual Budget Request
Operations 6,660,177.64 7,200,000 9,200,000
Equipment - - - _
Program Total 6,660,177.64 7,200,000 9,200,000
318
PUBLIC WORKS
HIGHWAY FUND MISCELLANEOUS
FY 2016-17 FY 2017-18 FY 2018-19
Actual Budget Request
Roads in Limbo 21,540.05 200,000 400,000
Highway Engineering - - 88,248
Bridge Inspection 2,101.54 5,300 5,300
Fringe Benefits
Health Fund 1,025,593.32 1,400,000 1,400,000
Pension Accumulation 1,535,517.16 1,800,000 1,800,000
FICA 627,789.81 775,000 775,000
Worker's Compensation 714,505.74 504,000 700,000
Total Fringe Benefits 3,903,406.03 4,479,000 4,675,000
Supplemental Transfers
Transfer to Capital Projects Fund 3,351,549.73 3,500,000 3,700,000
Other Costs
Provision for Compensation Adjustment - 392,837 100,000
Provision for Pension Lag Adjustment
Vacation Pay - 50,000 50,000
Refund Auto/Trailer Tax
Provision for Reallocation
Public Safety Disaster/Emergency 22,743.69 200,000 500,000
Total Other Costs 22,743.69 642,837 650,000
Total Miscellaneous 7,324,084.73 9,027,137 10,018,548
319
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SEWER. FUND
ENVIRONMENTAL MANAGEMENT
SEWER FUND
Mission Statement
To protect public health and environment, support the County, and encourage a safe and
rewarding workplace.
Division Goals
1. To protect public health and safety and the environment.
2. To meet or exceed all wastewater discharge permit and regulatory compliance
requirements.
3. To provide the best service at the least cost while balancing the needs and desires of
the administration, council, employees, and general public.
4. To sustain no lost-time injuries and maintain a healthy and committed workforce.
Funding Source and Position Count
Sewer Fund $ 9,900,706 Sewer Fund 61
Subsidy $ 2,980,294 Grant Revenue/Other
Grant Revenue -
Total Budget: $12,881,000 Total Number of Positions: 61
320
ENVIRONMENTAL MANAGEMENT
WASTEWATER DIVISION
ADMINISTRATION
Program Description
The Administration program of the Wastewater Division(WWD) includes the
administration and engineering functions. Administration manages the countywide
wastewater system, maintains effective long-range plans via the Capital Improvement
Program(CIP) and Equipment Replacement Fund(ERF) planning process, coordinates
with the Environmental Management Commission(EMC), the Department
Administration and County Council, administers permit applications, maintains archives,
and maintains public relations through education and problem solving as needed.
Program Objectives
1. Start the construction renovation of the Pua Sewage Pump Station (SPS)to mitigate
pressure surge in the force main; replace valves and electrical switchgear; and
improve the odor control system components.
2. Continue the initiated construction of the force main replacement at Lanihau, Hale
Halawai and Keopu SPS.
3. Secure site and begin the design for a new wastewater treatment plant for the
Na`alehu Large Capacity Cesspool (LCC)Replacement project.
4. Secure site and initiate design of a new wastewater treatment plant for the Pahala
LCC Replacement Project.
5. Complete design and begin the construction for the R-1 Project that will upgrade the
Kealakehe Wastewater Treatment to include treating the effluent to reuse water.
6. Initiate construction of the Lono Kona Sewer Improvement District Project.
7. Implement sewer rate increase to adequately support Wastewater facilities including
sewer mains, sewage pump stations and wastewater treatment plants.
Program Highlights
g
1. Completed the repair of the underwater pipe support for the Hilo Wastewater
Treatment Plant Outfall following receipt of the required permits from the
Department of Health and the U.S. Army Corps of Engineers.
2. Continued to work with the State Department of Transportation on completing the
installation of the County's sewer and effluent reuse pipes as part of the Queen
Ka`ahumanu Highway Widening Project—Phase 2.
3. Began the community outreach process.for the R-1 project by conducting numerous
interviews with individuals as well as a public scoping meeting as a follow-up to the
EISPN published in March 2017.
321
ENVIRONMENTAL MANAGEMENT
WASTEWATER DIVISION
ADMINISTRATION
4. Continued to make progress on the sewer design for the Lono Kono Sewer
Improvement District Project.
Program Measures
FY 2016-17 FY 2017-18 FY 2018-19
Actual Budget Estimate
REGULATORY COMPLIANCE PROGRAM
Number of NPDES Permit Violations 7 Note(1) Note(1)
Number of Reportable Sewage Spills 6 3 4
Number of Reportable Treatment Bypass 4 3 4
Number of HIOSH Citations 3 0 0
SEWER CONNECTION PROGRAM
Number of Building/Plumbing Permits Processed 336 250 290
Number of Sewer Connection Plans Reviewed 23 30 25
Number of Sewer Connections Inspected 21 10 15
PRIVATE SEWER EXTENSION PROGRAM
Number of Private Sewer Extension Plans Reviewed 1 4 3
Number of Private Sewer Extensions Inspected 2 4 3
REPLACEMENT RESERVE ACCOUNT PROGRAM
Number of Design Projects Completed 0 2 1
Number of Construction Projects Completed 1 1 1
Note(1)—The new permits for the Hilo and Papa`ikou Wastewater Treatment Plants include nutrient
removal requirements and interim Discharge Limitations. As COH facilities were not designed to achieve
nutrient removal it is expected that Permit Violations will occur under new NPDES Permits.
322
ENVIRONMENTAL MANAGEMENT
WASTEWATER DIVISION
OPERATIONS
Program Description
The Operations program involves operating,maintaining, and repairing wastewater
collection, pumping, treatment, and disposal facilities and equipment. The Operations
program includes coordinating the planning, design, construction and inspection of
equipment replacement projects with Wastewater Administration, performing laboratory
analyses to determine permit compliance and efficiency of plant processes; ensuring
regulatory compliance; and storing and maintaining adequate inventory of spare parts and
supplies.
Program Objectives
1. Continue to perform electrical assessments on various wastewater facilities to
maintain compliance with OSHA regulatory requirements.
2. Increase preventative maintenance efforts on electrical generators and energy
transfer devices.
3. Continue to implement procedures to maintain a required level of safety at the
wastewater facilities to meet OSHA and HIOSH regulatory requirements.
Program Highlights
1. Initiated the mold remediation work at the Administration Building at the Hilo
Wastewater Treatment Plant.
323
ENVIRONMENTAL MANAGEMENT
WASTEWATER DIVISION
OPERATIONS
Program Measures
FY 2016-17 FY 2017-18 FY 2018-19
Actual Budget Estimate
WASTEWATER TREATMENT PROGRAM
Percent of Wastewater Treatment Plants Receiving 20% 20% 20%
Acceptable or Conditional Rating from DOH
Hilo WWTP—Average Daily Flow(mgd) 2.9 2.6 2.6
Papa`ikou WWTP-Average Daily Flow(mgd) 0.1 0.1 0.1
Kulaimano WWTP-Average Daily Flow(mgd) 0.1 0.1 0.1
Kapehu WWTP-Average Daily Flow(mgd) 0.01 0.01 0.01
Kealakehe WWTP-Average Daily Flow(mgd) 1.5 1.6 1.6
Honoka`a WWTP—Average Daily Flow(mgd) 0.07 0.05 0.05
Kaloko WWTP—Average Daily Flow(mgd) 0.017 0.016 0.16
Pass EPA laboratory quality control test? Yes Yes Yes
EFFLUENT REUSE PROGRAM
Total Volume of Effluent Recycled(kgal/yr) 0 0 0
SEWER LINE MAINTENANCE PROGRAM
Miles of Sewer Lines Cleaned 20 25 30
Miles of Sewer Lines Video Inspected 6 5 6
Number of Point Repairs Completed 6 8 15
PLANT MAINTENANCE PROGRAM
Number of Work Orders Completed 159 300 300
Number of Outstanding Work Orders 62 50 60
324
ENVIRONMENTAL MANAGEMENT
WASTEWATER DIVISION
Program Expenditures
FY 2016-17 FY 2017-18 FY 2018-19
Actual Budget Estimate
Number of Positions 58 60 61
Salaries and Wages 3,128,079.16 3,651,550 3,784,773
Operations 4,455,096.19 8,001,724 6,842,592
Equipment 74,661.64 273,850 212,385
Operator Training Facility 15,403.00 15,400 15,450
Program Total 7,673,239.99 11,942,524 10,855,200
Personnel Position Summary
FY 2016-17 FY 2017-18 FY 2018-19
Position Title Authorized Authorized Request
Assist Wastewater Treatment Plant Operator Temp 4 4 4
Assistant Wastewater Treatment Plant Operator 7 7 7
Civil Engineer III 1 1 1
Civil Engineer IV 1 2 3
Civil Engineer VII 1 1 1
Clerk III - 1 1
Engineering Student 1 1 1
Engineering Support Tech IV 1 1 1
GIS Analyst I 1 1 -
Lead Plant Electrician/Electronics Repairer 1 1 1
Mechanical Repairer 2 2 2
Plant Electrician/Electronics Repairer 1 1 1
Program Manager - - 1
Sanitary Chemist I 1 1 1
Sanitary Chemist III 1 1 1
Sewer Maintenance Repairer 6 6 6
Sewer Maintenance Working Supervisor 2 2 2
Storekeeper 1 1 1
Student Helper I 1 1 1
Student Helper II 1 1 1
Wastewater Deputy Division Chief 1 1 1
Wastewater Operations Superintendent 2 2 2
Wastewater Plant Maintenance Mechanic 3 3 3
Wastewater Plant Maintenance Mechanic Supervisor 1 1 1
Wastewater Plant Working Supervisor III 1 1 1
Wastewater Project Manager 1 1 1
Wastewater Treatment Plant Operator I 5 5 5
Wastewater Treatment Plant Operator II 2 2 2
Wastewater Treatment Plant Operator III 4 4 4
Wastewater Treatment Plant Operator IV 2 2 2
Wastewater Treatment Plant Supervisor III 1 1 1
Wastewater Treatment Plant Supervisor IV 1 1 1
Total 58 60 61
325
ENVIRONMENTAL MANAGEMENT
WASTEWATER DIVISION
Personnel Position Summary (continued)
FY 2016-17 FY 2017-18 FY 2018-19
Actual Budget Estimate
Fringe Benefits .
FICA 228,155.01 274,445 288,500
Pension Accumulation 511,589.79 617,888 713,800
Health Fund 268,963.51 325,626 443,500
Worker's Compensation 78,077.63 70,000 80,000
Total Fringe Benefits 1,086,785.94 1,287,959 1,525,800
Other Costs
Provision for Compensation Adjustment - 180,000 -
Replacement Reserve Account 6,644.00 500,000 500,000
Total Other Costs 6,644.00 680,000 500,000
326
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CEMETERY FUND
PARKS & RECREATION
CEMETERY FUND
Mission Statement
The Department of Parks and Recreation Cemetery Fund provides affordable burial
facilities for residents of Hawai`i County.
Department Goals
To improve, maintain and upkeep 'Alae Cemetery.
Program Description
The Cemetery Fund was authorized to use the revenues from plot sales at 'Alae Cemetery
for the improvement, maintenance, and upkeep of'Alae Cemetery.
Program Objectives
Conduct maintenance and repair activities.
Program Highlights
• Maintenance and upkeep of the cemetery has been done on a daily basis.
Funding Source and Position Count
Cemetery Fund $10,000 Cemetery Fund
Grant Revenue - Grant Revenue/Other
Total Budget: $10,000 Total Number of Positions
327
PARKS & RECREATION
CEMETERY FUND
Program Measures
FY 2016-17 FY 2017-18 FY 2018-19
Actual Budget Estimate
Acres Maintained 42.37 42.37 42.37
Program Expenditures
FY 2016-17 FY 2017-18 FY 2018-19
Actual Budget Request
Operations - 10,000 , 10,000
Program Total - 10,000 10,000
328
BIKEWAYFUND
PARKS & RECREATION
BIKEWAY FUND
Mission Statement
The Department of Parks &Recreation Bikeway Fund promotes safe bicycling
transportation and recreation.
Department Goals
1. Provide safe bicycling recreational opportunities for all age groups.
2. Match local Bikeway Funds with federal money whenever possible and desirable.
3. Support programs, planning and physical bikeways (on-road and off-road)that
promote bicycling for transportation, recreation and sport.
4. Conduct maintenance and repair activities.
Program Description
The Bikeway Fund collects fees for the bikeway fund that will be used for the promotion
of bicycle education and recreational activities, as well as the maintenance of County
bikeways.
Funding Source and Position Count
Bikeway Fund $223,000 Bikeway Fund
Grant Revenue - Grant Revenue/Other
Total Budget: $223,000 Total Number of Positions
329
PARKS & RECREATION
BIKEWAY FUND
Program Objectives
1. Conduct one recreational bike activity in each of five recreational districts by
June 30, 2018.
Program Highlights
PATH—Peoples Advocacy for Trails Hawaii,through a grant with the County of
Hawaii, conducted bike education to 1,234 students at 22 schools and two gyms.
Program Measures
FY 2016-17 FY 2017-18 FY 2018-19
Actual Budget Estimate
Participants in Recreational Activities 0 270 270
Program Expenditures
FY 2016-17 FY 2017-18 FY 2018-19
Actual Budget Request
Operations 42,302.00 71,000 223,000
Equipment 43,302.35 - -
Program Total 85,604.35 71,000 223,000
330
BEAUTIFICATION FUND
PUBLIC WORKS
BEAUTIFICATION FUND
Mission Statement
To beautify and enhance highways and roadways under the ownership, control and
jurisdiction of Hawai`i County.
Department Goals
1. To maintain several median strips in Kailua-Kona.
2. To control roadside trash by providing refuse containers and pick-up.
3. To maintain and provide new plantings along highways, roadways and County facilities
visible along highways and roadways to create green aesthetically pleasing landscape.
Program Description
The Beautification Fund involves planning projects and working with the community to
beautify the roadways and appropriate facilities in order to enhance the traveling experience.
Program Objectives
1. Continue to initiate two roadside planting projects every year.
2. Continue to plant or replant a minimum of ten trees each year.
3. Enhance and continue the existing Litter Pick-up along County Roads Program with
the Highways Division of the Department of Public Works.
Funding Source and Position Count
Beautification Fund $393,950 Beautification Fund
Grant Revenue - Grant Revenue/Other
Total Budget: $393,950 Total Number of Positions
331
PUBLIC WORKS
BEAUTIFICATION FUND
Program Highlights
Continue a cooperative program with the Department of Parks and Recreation to better
implement the beautification projects.
A cooperative program between the downtown associations in Hilo and Kona and the
Highways Division regarding trash bin installation and maintenance has been established.
Our crews remove trash and replace the liners. FY2017-18 started a project to support the
hotels on Banyan Drive by trimming the Banyan trees and maintaining the trash bins at
the bus stops.
Certain median strips landscaping in the Kona district have been a cooperative effort with
the County contributing for irrigation water and the Kailua Village Business
Improvement District contributing all expenses for plant materials, irrigation systems and
labor to install and maintain.
Program Measures
FY 2016-17 FY 2017-18 FY 2018-19
Actual Budget Estimate
New Projects Initiated 2 2 2
Trees Planted 0 10 10
Additional Information:
Refuse Containers Provided Pahoa Village
(seven 55 gal Bins+two minimum 30 gal Bins for 7 7 7
recycling)
Refuse Containers Provided Puako Beach Road 6 6 6
(six 3 cu.yd.Bins+two minimum 30 gal Bins)
Refuse Containers provided on Banyan Drive(two
regular trash bins at the bus stops fronting Naniloa 2 2 2
hotel)
332
PUBLIC WORKS
BEAUTIFICATION FUND
Program Expenditures
FY 2016-17 FY 2017-18 FY 2018-19
Actual Budget Request
Salaries&Wages - - -
Operations 226,814.80 232,800 232,800
Equipment 75,895.12 121,800 161,150
Program Total 302,709.92 354,600 393,950
333
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VEHICLE DISPOSAL FUND
ENVIRONMENTAL MANAGEMENT
VEHICLE DISPOSAL FUND
Mission Statement
To protect public health and safety and the environment by removing and disposing of
derelict and abandoned vehicles and properly disposing of waste generated from such
vehicles.
Department Goals
1. To remove derelict/abandoned vehicles from public roadways on a timely basis. This
includes all public roadways and private subdivision roadways that are open to public
access.
2. To process and properly manage all derelict/abandoned vehicles in a timely manner.
3. To coordinate special community events to remove derelict/abandoned vehicles
island-wide.
Program Description
The Derelict and Abandoned Vehicle Disposal Program provides for identification,
removal, and temporary storage of derelict/abandoned vehicles, as well as
processing/recycling of derelict vehicles in accordance with program procedures.
Program Objectives
1. Coordinate removal from public access roadways those vehicles classified as
abandoned/derelict.
2. Utilize West Hawaii Sanitary Landfill facility as a strategic station to effectively
manage the removal of vehicles in the North Kona and Hamakua Community.
3. Monitor the program and contracts to ensure that all derelict/abandoned vehicles are
being processed and recycled in compliance with Department of Health requirements.
4. Complete the remediation of the Kona Scrap metal facility.
Funding Source and Position Count
Vehicle Disposal Fund $3,476,979 Vehicle Disposal Fund 3
Grant Revenue Grant Revenue/Other
Total Budget: $3,476,979 Total Number of Positions 3
334
ENVIRONMENTAL MANAGEMENT
VEHICLE DISPOSAL FUND
Program Highlights
• Received 1,121 vehicle incident reports forwarded from the County Police
Department in FY16-17. A total of 750 vehicles were towed to a salvage
facility or impounded as necessary. 447 vehicles were removed from West
Hawai`i, and 303 vehicles were removed from East Hawai`i. There were 371
vehicle incident reports received which were either not on location, duplicate
reports, on private property or towed by a private towing company.
• Held one abandoned vehicle auction for the vehicles that were not claimed by
the registed owners.
Program Measures
FY 2016-17 FY 2017-18 FY 2018-19
_ Actual Budget Estimate
Vehicles Processed 750 700 1,100
Vehicles Investigated 1,121 1,000 1,600
Program Expenditures
FY 2016-17 FY 2017-18 FY 2018-19
Actual Budget Request
Number of Positions 3 3 3
Salaries and Wages 88,666.85 116,828 124,729
Operations 1,374,836.76 3,027,900 3,158,250
Equipment 724.96 500 130,500
Program Total 1,464,228.57 3,145,228 3,413,479
Personnel Position Summary
FY 2016-17 FY 2017-18 FY 2018-19
Position Title Authorized Budget Request
Derelict/Abandoned Vehicle Coordinator 2 2 2
Clerk III 1 1 1
Total 3 3 3
335
ENVIRONMENTAL MANAGEMENT
VEHICLE DISPOSAL FUND MISCELLANEOUS
FY 2016-17 FY 2017-18 FY 2018-19
Actual Budget Request
Fringe Benefits
FICA 5,069.68 9,000 9,500
Pension Accumulation 12,348.85 19,900 24,000
Health Fund 16,504.07 28,000 28,000
Worker's Compensation - 2,000 2,000
Total Fringe Benefits 33,922.60 58,900 63,500
Other Costs
Provision for Compensation Adjustment - - -
Total Other Costs - - -
Total Miscellaneous - - -
336
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SOLID WASTE FUND
ENVIRONMENTAL MANAGEMENT
SOLID WASTE FUND
Mission Statement
To protect public health and safety, and the environment by receiving, handling and
properly disposing of solid waste generated within the County of Hawai`i, following
applicable Federal, State, and Local laws and regulations. To develop,maintain, and
enhance programs which encourage the public to divert recyclable and reusable materials
from land disposal.
Department Goals
1. Continue planning for revenue producing programs or grants to reduce the Solid
Waste Division's dependency on the General Fund and to ultimately become
financially self- sufficient.
2. Comply with Federal, State, and Local laws and regulations relating to solid waste
management.
3. Provide clean and convenient transfer stations island-wide for the public to safely
dispose of household refuse and divert recyclable materials away from the landfill.
4. Provide safe and efficient disposal sites for commercial solid waste.
5. Target a 40% reduction or diversion rate for our recyclable commodities from
entering the landfill by 2020. Provide convenient options for residents to recycle.
6. Continue planning for the future use, closure, and/or replacement of selected facilities
based on evolving technology, regulations and demands on manpower and facilities.
7. Continue post-closure maintenance and monitoring at the Kailua and Waimea
landfills in accordance with Federal and State regulations.
8. Continue to provide convenient events and locations island-wide for the proper
disposal of household hazardous waste, used motor oil, and e-waste.
9. Continue to utilize the Notice of Authorization system to maximize airspace at the
South Hilo Sanitary Landfill and assist with final closure plans by directing
construction and demolition debris to the West Hawaii Sanitary Landfill.
Funding Source and Position Count
Solid Waste Fund $16,023,956 Solid Waste Fund 128
Subsidy $19,281,770 Grant Revenue/Other 1
Grant Revenue $ 536,292
Total Budget: $35,842,018 Total Number of Positions 129
337
ENVIRONMENTAL MANAGEMENT
SOLID WASTE FUND
Program Description
The Solid Waste Division operates and maintains, by either County personnel or by
contractual services, all solid waste collection, disposal, recycling and reuse facilities in
the County of Hawai`i, in accordance with Federal, State and Local laws and regulations.
This includes two active landfills,two inactive landfills, twenty-two transfer stations and
island-wide hauling operations. This also includes various events that are held to collect
more specialized materials such as household hazardous waste and e-waste.
Program Objectives
1. Update the Integrated Solid Waste Management Plan for the County of Hawai`i.
2. Continue repairs and enhancement services at all County transfer stations.
3. Fleet Maintenance - continue a daily maintenance checklist and recurring replacement
schedule on our heavy equipment based on age and repair costs.
4. Continue to comply with Department of Health Chapter 58.1 Hawai`i Administrative
Rules to ban or require source separation of green waste from entering County disposal
facilities.
5. Continue to expand the County's green waste collection to additional Transfer Stations
island-wide. Improve the County's ability to process green waste into usable
commodities such as compost and mulch for residential and agricultural use.
6. Establish a prioritized location for a Compost Facility in East Hawai'i, conduct an
Environmental Assessment for the priority site and then move toward construction of the
new facility. This facility will be used to compost greenwaste, food waste and
contaminated paper.
7. Continue to communicate with tire vendors within Hawai'i County regarding the
County's ban on disposal of tires within solid waste facilities and the obligation they have
to collect appropriate disposal fees.
8. Continue post-closure maintenance and monitoring of Kailua and old Waimea landfills.
9. Continue to provide recycling education, glass and mixed recyclables, e-waste
collections, used motor oil collection, reuse centers and household hazardous waste
collections.
10. Continue to support the State DOH HI-5 programs and redemption centers for the
public.
338
ENVIRONMENTAL MANAGEMENT
SOLID WASTE FUND
Program Highlights
• Awarded a construction contract for the cleanup of the Kailua Scrap metal facility as
approved by DOH.
• Continued with ongoing work by Inaba Engineering for survey work for the closure
of the South Hilo Sanitary Landfill. Work includes surveying and calculations of the
estimated available remaining airspace that the landfill has.
• Continued with filling the North Face sliver fill operation to gain additional life at the
South Hilo Sanitary Landfill by utilizing all available air space. Increased surveying
to improve operating practices and achieve higher rates of compaction, and continue
utilizing alternative daily cover.
• Awarded a consulting contract and began the design work for the closure of the South
Hilo Sanitary Landfill.
• Achieved a 25% diversion rate of recyclable commodities from entering the landfill
through County diversion programs. County was unable to get additional diversion
information from State of Hawai`i DOH, which factors in data obtained on private
recyclers.
• Achieved a rate of redemption of 88% for the HI-5 program in FY 2016-17.
339
ENVIRONMENTAL MANAGEMENT
SOLID WASTE FUND
Program Measures
FY 2016-17 FY 2017-18 FY 2018-19
Actual Budget Estimate _
Additional Information
East Hawaii
Tons of Refuse Disposed at Transfer Stations 35,956 37,000 37,000
Transfer Stations Maintained 8 8 8
Total Chutes for Container Trailers 15 15 15
Total Container Trailers Available 40 40 40
Active Landfills Maintained 1 1 1
Reuse Centers 3 3 3
Recycling Processing&Collection Centers 8 8 8
Total Tonnage Disposed at Hilo Landfill 72,247 70,000 32,000
West Hawaii
Tons of Refuse Disposed at Transfer Stations 46,022 46,000 47,000
Transfer Stations Maintained 14 14 14
Total Chutes for Container Trailers 17 17 17
Total Container Trailers Available 39 39 39
Active Landfills Maintained 1 1 1
Reuse Centers 3 3 4
Closed Landfills Maintained 2 2 2
Recycling Processing&Collection Centers 12 12 12
Total Tonnage Disposal at West Hawaii Landfill 122,915 126,700 180,000
County-wide diversion from landfill rate* 25% 23% 25%
*Rates primarily reflect diversion through County programs and includes a limited amount of data
available on private recycling.
Program Expenditures
FY 2016-17 FY 2017-18 FY 2018-19
Actual Budget Request
Number of Positions 128 129 129
Salaries and Wages 6,374,992.84 6,529,444 6,724,015
Operations 19,949,585.60 22,788,337 25,759,307
Equipment 360,072.85 1,850 48,350
Program Total 26,684,651.29 6,529,444 6,724,015
340
ENVIRONMENTAL MANAGEMENT
SOLID WASTE FUND
Personnel Position Summary
Position Title FY 2016-17 FY 2017-18 FY 2018-19
Authorized Authorized Request
Civil Engineer III 1 1 1
Clerk III 1 1 1
Environmental Compliance Specialist 1 1 1
Equipment Operator II Temp 1 1 1
Equipment Operator III 36 36 36
Equipment Operator III Temp 1 1 1
Laborer II 1 1 1
Lead Solid Waste Transfer Station Attendant 2 2 2
Program Support Technician 1 1 1
Recycling Coordinator 1 1 1
Recycling Specialist I - 1 -
Recycling Specialist II 2 2 3
Recycling Specialist III 1 1 1
Safety Driver Improvement Coordinator 1 1 1
Scale Attendant 4 4 4
Solid Waste Deputy Operations Division Chief 1 1 1
Solid Waste Facility Attendant 53 53 53
Solid Waste Operations Division Chief 1 1 1
Solid Waste Superintendent 2 2 2
Solid Waste Supervisor 4 4 4
Solid Waste Transfer Station Attendant Temp 3 3 3
Solid Waste Working Supervisor 4 4 4
Solid Waste Working Supervisor Temp 3 3 3
Student Helper I 1 1 1
Student Helper II 1 1 1
Welder 1 1 1
Total 128 129 129
341
ENVIRONMENTAL MANAGEMENT
SOLID WASTE FUND MISCELLANEOUS
FY 2016-17 FY 2017-18 FY 2018-19
Actual Budget Request
Fringe Benefits
FICA 450,276.79 490,000 521,201
County Pensions 1,054,842.45 1,100,000 1288145
Health Fund 703,464.43 770,000 830,000
Vacation Pay - 30,000 30,000
Worker's Compensation 597,591.05 541,000 641,000
Total Fringe Benefits 2,806,174.72 2,931,000 3,310,346
Other Costs
Provision for Compensation Adjustment - 340,000 -
Total Other Costs - 340,000 -
Total Fringe Benefits 2,806,174.72 3,271,000 3,310,346
342
GOLF COURSE FUND
PARKS & RECREATION
GOLF COURSE FUND
Mission Statement
The Department of Parks & Recreation Golf Course Fund strives to provide a quality
recreational experience for the golfing community with excellence, integrity and aloha.
Department Goals
To continue to provide the golf public with a challenging, safe, and well-maintained
facility.
Program Description
This program operates and maintains the only public golf course on the Island of Hawai`i.
Activities include the maintenance of grounds and facilities, and the scheduling of all golf
activities.
Funding Source and Position Count
Golf Course Fund $ 841,849 Golf Course Fund 20
Subsidy $ 580,368 Grant Revenue/Other -
Total Budget: $1,422,217 Total Number of Positions 20
343
PARKS & RECREATION
GOLF COURSE FUND
Program Objectives
1. Improve, beautify and maintain the greens, tees and fairways at the Hilo Municipal
Golf Course by:
a. aerating all golf course greens in October and May, weather permitting;
b. verticut and de-thatch all greens in July, October, January, and April, weather
permitting, or as needed;
c. controlling application of fertilizer and pesticide to greens, fairways and tees
weekly, or as needed;
d. controlling application of herbicide to greens,tees, stream beds, ditches and course
boundaries weekly, or as needed;
e. daily mowing of greens;
f. mowing of tee tops every Thursday, weather permitting;
g. mowing of fairways Monday through Friday, weather permitting;
h. top dressing greens monthly, weather permitting;
i. rolling of greens on a weekly basis, or as needed.
2. Schedule and assign tee times for:
a. individuals and groups on a daily basis;
b. club tournaments every six months;
c. larger fundraising tournaments on an annual basis. Targeting, but not limited to six
fundraisers per fiscal year.
3. Schedule inspection and repairs of course structures, clubhouse facilities and
maintenance warehouse during the months of July, October, January, and April.
4. Daily routine inspections and maintenance of equipment, course vehicles and safety
equipment.
5. 100% of employees will be exposed to safety talks at least once per month.
344
PARKS & RECREATION
,�-
GOLF COURSE FUND
Program Measures
FY 2016-17 FY 2017-18 FY 2018-19
Actual Budget Estimate
Acres Maintained 124 124 124
Rounds of Golf 58,874 75,000 73,000
Tournaments 11 10 10
Aerated Greens 38 38 38
Course Closures 5 10 10
Play Suspensions 8 15 15
Program Expenditures
FY 2016-17 FY 2017-18 FY 2018-19
Actual Budget Request
Number of Positions 20 20 20
Salaries and Wages 789,442.12 831,678 875,177
Operations 139,934.85 185,689 191,756
Equipment 3,500.00 50 50
Program Total 932,876.97 1,017,417 1,066,983
Personnel Position Summary
FY 2016-17 FY 2017-18 FY 2018-19
Position Title Authorized Authorized Request
Equipment Operator I Temp 1 1 1
Golf Course Groundskeeper I 7 7 7
Golf Course Groundskeeper II 4 4 4
Golf Course Groundskeeper III 1 1 1
Golf Course Maintenance Supervisor 1 1 1
Golf Course Administrator 1 1 1
Golf Course Operations Assistant 1 1 1
Golf Course Starter 1 1 1 '
Golf Course Starter'/2T 2 2 2
Mechanical Repairer-Welder 1 1 1
Total 20 20 20
345
PARKS & RECREATION
GOLF COURSE FUND MISCELLANEOUS
FY 2016-17 FY 2017-18 FY 2018-19
Actual Budget Request
Fringe Benefits
FICA 53,844.01 56,000 64,000
Pension Accumulation 131,319.97 141,386 167,234
Health Fund 106,324.20 118,000 118,000
Worker's Compensation 2,346.00 6,000 6,000
Total Fringe Benefits 293,834.18 321,386 355,234
Other Costs
Provision for Compensation Adjustment - 46,000 -
Total Other Costs - 46,000 -
Total Miscellaneous 293,834 367,386 355,234
346
GEOTHERMAL
RELOCATION &
COMMUNITY BENEFITS
FUND
PLANNING
GEOTHERMAL RELOCATION & COMMUNITY
BENEFITS FUND
Mission Statement
To establish and administer a geothermal relocation and community benefits program for
the relocation of qualified owner-occupants residing near the Puna Geothermal Venture's
plant who want to be permanently relocated, and to fund expenditures for the benefit of
Lower Puna.
Department Goals
The Planning Department is authorized to establish a program for the relocation of
owner-occupants residing near the Puna Geothermal Venture's plant and who want to be
permanently relocated, and to fund expenditures for the benefit of Lower Puna, including,
but not limited to, road improvements, water infrastructure development, land
acquisition, parks and recreational facility needs, civil defense, and mass transit
improvements.
The Planning Director is hereby authorized to purchase the affected properties by
negotiation for not more than 130% of the assessed value, as determined by the Real
Property Tax Division of the Department of Finance, and dispose of the affected
properties by public auction or pursuant to Article 19 of Chapter 2, with the exception of
the requirement for council resolution found in Section 2-111(a).
Complete the purchases of new relocation requests and complete disposition such
properties. Complete the request(s)to fund Community Benefits for Lower Puna
submitted by District 4 and District 5 Council offices.
Funding Source and Position Count
Geothermal Relocation & $1,000,000 Geothermal Relocation &
Community Benefits Fund Community Benefits Fund
Grant Revenue - Grant Revenue/Other
Total Budget: $1,000,000 Total Number of Positions
347
PLANNING
GEOTHERMAL RELOCATION & COMMUNITY
BENEFITS FUND
Program Description
Ordinance No. 08-37 renamed and redefined the Geothermal Relocation Revolving Fund
Program to the Geothermal Relocation and Community Benefits Fund Program. The
Geothermal Relocation and Community Benefits Program shall be funded by proceeds
from the following sources:
1. Geothermal royalties received from the Department of Land and Natural Resources.
2. Proceeds from the sale of properties purchased under this program.
3. Rental fees from any of the properties purchased under this program.
The proceeds from the fund shall be used for the necessary expenses in administering and
carrying out the purposes of the geothermal relocation and community benefits program.
Expenditures relating to the geothermal relocation and community benefits program
include, but are not limited to:
1. The costs of any necessary appraisals required under this program.
2. The payment of necessary fees and expenses.
3. The costs of the purchase of an affected dwelling and property in accordance with this
chapter, if necessary.
4. The costs necessary to dispose of affected dwelling and property.
5. Expenditures for public purposes including road improvement, water infrastructure,
land acquisition, parks and recreational facility needs, civil defense, and mass transit
improvements.
(A) Funds shall be expended in Lower Puna,which is defined as extending from
Hawaiian Paradise Park Subdivision to Kalapana and including Orchidland
Estates, Ainaloa, Hawaiian Beaches, Hawaiian Shores, Kapoho, Pahoa,
Nanawale, Leilani Estates, and other communities proximate to Pahoa.
(B) Expenditures under this subsection shall be made in accordance with
appropriations adopted by the Hawai`i County Council after receiving
recommendations from the Planning Director.
Program Objectives
1. The Geothermal Relocation and Community Benefits Fund shall be administered in
an efficient and responsible manner complying with all applicable ordinances and
rules.
348
PLANNING
GEOTHERMAL RELOCATION & COMMUNITY
BENEFITS FUND
Program Highlights
• All relocation request(s) from previous years have been processed and satisfied.
Three homes were purchased during the first half of the Fiscal Year, which are
scheduled to be auctioned in January 2018. There are no additional requests.
• A Council request to fund street lights for Pahoa Village at$150,000 was approved
by the Department and will be implemented by the Department of Public Works.
Program Measures
FY 2016-17 FY 2017-18 FY 2018-19
Actual Budget Estimate
Community Benefits 0 0 0
Dwellings Acquired 3 2 2
Dwellings Sold 5 2 2
Program Expenditures
FY 2016-17 FY 2017-18 FY 2018-19
Actual Budget Request
Community Benefits - - -
Operations 823,005.10 1,000,000 1,000,000
Program Total 823,005.10 1,000,000 1,000,000
349
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HOUSING FUND
HOUSING
OFFICE OF HOUSING & COMMUNITY
DEVELOPMENT
Mission Statement
To provide for the development of viable communities in Hawai`i County by providing
decent housing, suitable living environments and expanding economic opportunities.
Department Goals
1. Administrative Division
To deliver services efficiently, effectively, and fairly to the public and to provide
necessary support services to the Existing Housing, Community Development, and
Grants Management Divisions.
2. Community Development Division
To facilitate the development of housing opportunities that meets the needs of low-
and moderate-income residents through community collaboration and data research,
policy development and implementation, resource coordination, project development
and compliance oversight.
3. Existing Housing Division
To maximize the use of the existing housing stock within the County by offering
expanded opportunities for low income household for rental assistance and self-
sufficiency programs.
Funding Source and Position Count
Housing Fund $ 658,909 Housing Fund—Federal/County Split 52
Subsidy $ 2,012,389 Grant Revenue/Other 1
Grant Revenue $20,745,924
Other $ 2,204,135
Total Budget $25,621,357 Total Number of Positions 53
350
HOUSING
OFFICE OF HOUSING & COMMUNITY
DEVELOPMENT
Department Goals (continued)
4. Grants Management Division
To provide for maximum community development opportunities through the use of
funds from the U. S. Department of Housing and Urban Development(HUD), the
U.S. Department of Labor (USDOL), and other appropriate grants and programs.
Program Description
Administrative Division
The Administrative Division is responsible for the accounting, clerical, and technology
support services to the department.
Community Development Division
The Community Development Division is responsible for the data coordination,program/
policy compliance and support, and project development and construction management
for programs and projects that benefit low-to moderate-income residents.
The Planning Branch provides data coordination,program and policy compliance and
support, while the Development Branch provides project development and construction
management.
Existing Housing Division
The Existing Housing Division(EHD)manages the Office of Housing and Community
Development's (OHCD) housing programs.
The Family Self-Sufficiency Branch administers the Section 8 Family Self-Sufficiency
Program and the Section 8 Homeownership Option Program.
The Rental Assistance Branch administers the Housing Choice Voucher (Section 8)
Program, the Section 8 Project-Based Voucher Program and the HOME Tenant-Based
Rental Assistance Program. The EHD also monitors the management of the Kula`imano
Elderly Housing, Kaloko Housing Project (aka Ulu Wini), Hale Kikaha Housing Project
(aka Micro Units) and the 'Ouli `Ekahi Housing Project.
351
HOUSING
OFFICE OF HOUSING & COMMUNITY
DEVELOPMENT
Description Program (continued)
P � )
The Housing Programs Branch administers the Residential Repair Program (RRP).
Grants Management Division
The Grants Management Division is responsible for the administration of federal grants,
which primarily benefit low- and moderate- income persons.
The Grants Administration Branch is responsible for the Community Development Block
Grant(CDBG), HOME Investment Partnerships Program (HOME),National Housing
Trust Fund and other Grant Programs.
The Workforce Development Branch administers the Workforce Investment and
Opportunity Act(WIOA) grant. The Branch also provides staff support to the Workforce
Investment Board,the Hawai`i Youth Council, and its various committees.
Program Objectives
Community Development Division
Development Branch
1. Provide construction management oversight for affordable housing projects.
Planning Branch
1. Execute four affordable housing agreements.
2. Provide 30 Fair Housing trainings for general audiences.
3. Provide one Fair Housing training for a non-/limited-English audience.
4. Recruit four new landlords to attend the Fair Housing trainings.
5. Assist 100 clients with Fair Housing inquiries/issues.
Existing Housing Division
Family Self Sufficiency Branch
Family Self Sufficiency Program
• Provide services to at least new ten participants through the Section 8 Family
Self-Sufficiency Program by June 30, 2018.
352
HOUSING
OFFICE OF HOUSING & COMMUNITY
DEVELOPMENT
Program Objectives (continued)
Section 8 Homeownership Option Program
• Complete 1 Section 8 Homeownership Option Program transactions with an
eligible program participant.
Housing Programs Branch
Residential Repair Program
• Provide loans and complete home repairs for ten low and moderate income home
owners.
Rental Assistance Branch
Housing Choice Voucher (Section 8) Program
• Maintain a 96%utilization rate of HUD provided funding for the Housing Choice
Voucher (Section 8)Program.
HOME Tenant Based Rental Assistance Program
• Maintain 96%utilization rate of funding for Tenant Based Rental Assistance
Program.
Grants Management Division
Grants Administration Branch
CDBG
• Fund, monitor and/or complete approximately ten CDBG projects in accordance
with program regulations. Projects will benefit at least 80% low and moderate
income persons.
HOME
• Fund, administer and/or complete approximately two HOME projects in
accordance with program regulations. Projects will benefit 100% low and
moderate income persons.
HOUSING FIRST FUND
• Fund, administer and/or complete in accordance with program regulations.
Projects will benefit 30% low and moderate income persons. 100% very low and
moderate income persons.
353
HOUSING
OFFICE OF HOUSING & COMMUNITY
DEVELOPMENT
Program Objectives (continued)
Workforce Development Branch
WIOA
• Provide services to: 160 adults who are 18 years of age and older and meet the
income requirement. 100 dislocated workers who have recently been laid off due
to company closure or who have been given notice of layoff 140 in-school youth
(ages 14-18) and out-of-school youth(ages 14-21) who are considered
disadvantaged with at least one of the WIOA program barriers.
Program Highlights
Community Development Division
1. Completed and sold 16 homes at Kamakoa Nui Employee Housing Subdivision.
2. Completed 23 permanent housing units for homeless clients.
3. Completed one housing-related study.
4. Assisted with Construction Management of Mohouli II Senior Housing Project.
5. Provided 36 Fair Housing trainings island-wide
6. Provided one Fair Housing training for a non-/limited-English audience.
7. Recruited four new landlords to attend the Fair Housing trainings.
8. Assisted 126 clients with Fair Housing inquires/issues
354
HOUSING
OFFICE OF HOUSING & COMMUNITY
DEVELOPMENT
Program Highlights (continued)
Existing Housing Division
1. Rental Assistance Programs: Assisted 1,900 low and moderate-income
persons/families through the Housing Choice Voucher (Section 8) Program and the
HOME Tenant Based Rent Assistance Programs. Maintained a 99%utilization rate of
program funds.
2. Family Self Sufficiency Program: Working with 45 families.
Grants Management Division
The Hawai`i County OHCD executed a Grant Agreement with U. S. Department of
Housing and Urban Development(HUD) for 2017 CDBG funding for$2,524,362 and
completed the environmental reviews for its CDBG projects. In the past fiscal year,the
CDBG funded projects that are in progress or have been completed include:
1. The rehabilitation of 13 owner-occupied units to meet health and safety standards;
2. The acquisition of a Wildland Brush Truck for the Pahoa Fire Station;
3. The tree removal for perimeter fencing project, at the Boys and Girls Club of the
Big Island;
4. The acquisition of two passenger vehicles for the Mobile Homeless Outreach
Service Program;
5. Initiate the construction of the Hilo Adult Day Care Center;
6. Initiated the design and construction of the West Hawai`i Certified Kitchen;
7. Initiated the design and rehabilitation of the Kula`imano Senior Housing Project.
For the HOME Investment Partnerships Program, the Hawai`i County OHCD:
1. Served 62 new families in its Tenant-Based rental Assistance Payments Program;
2. Provided funding and program guidance for the Mohouli II Senior Housing
Project;
3. Provided affordable self-help homeownership opportunities for eight families.
Completed a HUD Monitoring review of the Hawai`i County OHCD' administration and
implementation of its HUD programs. The review was favorable.
The Hawai`i County OHCD submitted and received approval of its 2016-17 Consolidated
Annual Performance Evaluation Report(CAPER) with HUD.
The Hawai`i County OHCD is currently in the 2018 CDBG, HOME, and Housing Trust
Fund (HTF) funding process as public hearings were conducted and completed to solicit
355
HOUSING
OFFICE OF HOUSING & COMMUNITY
DEVELOPMENT
Program Highlights (continued)
project proposals from government and non-profit agencies. The Hawai`i County OHCD
anticipates to receive:
• $2,500,000 in CDBG funds;
• $3,000,000 in HOME funds;
• $1,425,000 in Housing Trust Funds.
Program Measures
Community Development Division FY 2016-17 FY 2017-18 FY 2018-19
Actual Budget Estimate
#of affordable housing agreements executed - 3 4
#of transitional units constructed - - -
#of for—sale housing units constructed 16 - 20
#of permanent housing units for homeless clients 23 - -
#of housing—related studies completed 1 - -
#of FH awareness videos completed - - -
#of FH#trainings for general audiences 36 12 30
#of FH trainings for non-/limited-English audiences 1 1 1
#of new landlords attending Fair Housing training 4 4 4
#of persons assisted with FH inquiries/issues 126 s 20 100
#of housing projects provided assistance - - -
#of projects assisted with construction management 1 - 2
356
HOUSING
OFFICE OF HOUSING & COMMUNITY
DEVELOPMENT
Program Measures (continued)
Existing Housing Division FY 2016-17 FY 2017-18 FY 2018-19
Actual Budget Estimate
Amt of funds Administered through the Housing $17,124,949.43 $16,923,045 $18,500,000
Choice Voucher Program
Housing Choice Voucher Program:
%of funds utilized(total amount of rental assistance 96% 96% 96%
used as a percent of the budget authorized)
Tenant Based Rental Assistance Program:
%of funds utilized(total amount of rental assistance 96% 96% 96%
used as a percent of the budget authorized)
Section 8 Family Self-Sufficiency Program: 20 20 20
#of participants on contract with program
Section 8 Homeownership Program:
#of participants who purchased a home through the 0 1 1
program
#of loans approved for eligible low and moderate
income owner-occupant home owners 11 10 10
Grants Management Division FY 2016-17 FY 2017-18 FY 2018-19
Actual Budget Estimate
$of grant funds received for the County. Solicit CDBG$2,500,000
project proposal,review,rank,rate,make CDBG$2,491,306 CDBG$2,500,000 HOME$3,000,000
recommendations fora approval forgrants and execute HOME 1, HOME 1, HTF$1,425,000
Pp WIOA$1,127,934 WIOA$1,200,000 WIOA$1,100,000
grant agreements
Spend down CDBG funds to comply with HUD's 1.39 <1.5 <1.5
ratio of grant amount to balance by April
%of CDBG funds that will benefit persons earning 100% 80% 100%
less than 80%of the median income as established by
HUD
%of HOME funds that will benefit persons earning 0% 100% 100%
less than 80%of the median income as established by
HUD
%of HTF funds that will benefit persons earning less 0% 100% 100%
than 30%of the median income as established by
HUD
#of Adults served through the WIOA*Program 172 170 160
#of Dislocated Workers served through WIOA* 75 120 100
Program
#of Youth served through WIOA*Program 138 143 140
#of HUD projects administered/monitored 22 30 30
357
HOUSING
OFFICE OF HOUSING & COMMUNITY
DEVELOPMENT
Program Expenditures
FY 2016-17 FY 2017-18 FY 2018-19
Actual Budget Request
Number of Positions 51 53 53
Salaries and Wages 2,749,783.88 3,023,288 3,018,345
Operations 17,834,156.01 15,686,047 20,462,063
Equipment 60,296.74 73,100 110,100
Program Total 20,669,695.59 18,782,435 ; 23,626,508
358
HOUSING
KULA'IMANO ELDERLY HOUSING FUND
Program Expenditures
FY 2016-17 FY 2017-18 FY 2018-19
Actual Budget Request
Operations 285,436.39 339,285 372,450
Equipment - . 10,000 10,000
Program Total 285,436.39 344,607 429,485
•
•
359
HOUSING
O'ULI 'EKAHI HOUSING FUND
Program Expenditures
FY 2016-17 FY 2017-18 FY 2018-19
Actual Budget Request
Operations 243,023.02 356,157 384,000
Equipment - 10,000 10,000
Program Total 260,251.34 366,157 394,000
360
HOUSING
OFFICE OF HOUSING & COMMUNITY
DEVELOPMENT
Personnel Position Summary
FY 2016-17 FY 2017-18 FY 2018-19
Position Title Actual Budget Estimate
Housing Administrator 1 1 1
Assistant Housing Administrator 1 1 1
Account Clerk 2 1 1
Accountant II 2 2 2
Accountant III 1 1 1
Accountant IV 1 1 1
Clerk II 2 2 1
Clerk III 2 2 3
Housing&Community Dev Specialist II 1 1 1
Housing&Community Dev Specialist III 12 13 13
Housing&Community Dev Specialist IV 2 2 2
Housing&CommunityDev Specialist V 10 11 11
Housing&Community Dev Specialist VI 3 3 3
Housing&Community Development Technician II 2 2 2
Housing Administrative Assistant 1 1 1
Housing Quality Standards Technician III 2 2 2
Private Secretary 1 1 1
Senior Account Clerk 1 2 2
Special Program Coordinator 2 2 2
Student Helper I 2 2 2
Total 51 53 53
361
HOUSING
TOFFICE OF HOUSING & COMMUNITY
DEVELOPMENT
Miscellaneous
FY 2016-17 FY 2017-18 FY 2018-19
Actual Budget Estimate
Fringe Benefits
FICA 194,189.68 231,458 230,713
Pension Accumulation 460,528.93 544,191 576,491
Health Fund 282,428.59 370,033 364,160
Total Fringe Benefits 937,147.20 1,145,682 1,171,364
Other Costs
Provision for Compensation Adjustments - 150,000 -
`Ouli `Ekahi Housing Proj Replacement Reserve Acct 11,550.00 11,550 11,550
Total Other Costs - 11,550 11,550
Total Miscellaneous 948,697.20 1,307,232 1,182,914
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GEOTHERMAL
ASSET FUND
PLANNING
GEOTHERMAL ASSET FUND
Mission Statement
The Geothermal Asset Fund shall be fund by payments made by Puna Geothermal
Venture, a Hawai`i Partnership, its successors or assigns and the State of Hawai`i for the
purpose of compensating persons impacted by geothermal energy development activities
pursuant to the provisions incorporated in Geothermal Resource Permit No. 2.
Department Goals
The Planning Commission is authorized to direct the payment of money from the
Geothermal Asset Fund to claimant(s) whom the Planning Commission finds has been
adversely impacted by activities authorized or unauthorized by Geothermal Resource
Permit No. 2, issued by the County of Hawai`i, and to authorize payment for community
approved geothermal impact mitigation projects within the District of Puna.
Program Description
All Claims for release of monies from the Geothermal Asset fund will be presented to
and reviewed by a Profession Claims Adjuster, who will then present its findings and
recommendations to the Planning Commission. The Planning Commission will review
these findings and then render a decision.
Program Objectives
The Geothermal Asset Fund shall be administered in an efficient and responsible manner
complying with all applicable ordinances and rules.
Program Highlights
There has been limited activity in terms of claims to the Geothermal Asset Funds.
Expenditures from FY 2016-17 were limited to administrative expenses.
Funding Source and Position Count
Geothermal Asset Fund $50,000 Geothermal Asset Fund
Grant Revenue - Grant Revenue/Other
Total Budget: $50,000 Total Number of Positions
363
PLANNING
GEOTHERMAL ASSET FUND
Program Measures
FY 2016-17 FY 2017-18 FY 2018-19
Actual Budget Estimate
Claims 1 2 2
Program Expenditures
FY 2016-17 FY 2017-18 FY 2018-19
Actual Budget Request
Operations 1,526.44 50,000 50,000
Program Total 1,526.44 50,000 50,000
364