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HomeMy WebLinkAboutBIL 110 Draft 01 2016-2018 (Part 1, Vol. II) COUNTY OF HAWAI ' I .. .. . _MtY Of • N♦ n NO ,;. • 4.4 OF Vt" _ PART VOLUME II The Proposed Operating Budget FY 2018 - 2019 March 1 , 2018 ?ie kk k i 0) ( 401w,fte-:11‘› TABLE OF CONTENTS Page Aging 1 Civil Defense Agency 13 Corporation Counsel 17 County Council 26 County Physicians 34 Elderly Activities 36 Environmental.Management 50 Finance 53 Fire 77 Human Resources 107 Information Technology 114 Legislative Auditor 121 Liquor Control 126 Management 132 Mass Transit Agency 137 Miscellaneous Accounts 140 Parks & Recreation 147 Planning 190 Police 202 Prosecuting Attorney 244 Public Works 258 Research and Development 278 Highway Fund 309 Sewer Fund 320 Cemetery Fund 327 Bikeway Fund 329 Beautification Fund 331 Vehicle Disposal Fund 334 Solid Waste Fund 334 Golf Course Fund 343 Geothermal Relocation & Community Benefits Fund, 347 Housing Fund 350 Geothermal Asset Fund 363 AGING AGING DEPARTMENT SUMMARY Mission Statement To help older individuals live independently with dignity. Department Goals The. State Executive Office on Aging (EOA) and the Area Agencies on Aging (AAA) are pursuing the following statewide goals for the planning period 2015-2019: Goal 1. Age Well: Maximizing opportunities for older adults to age well,remain active, and enjoy quality lives while engaging in their communities. Goal 2. Forge Partnerships: Forging partnerships and alliances that will give impetus to meeting Hawai`i's greatest challenges of the aging population. Goal 3. Enhance the ADRC: Developing a statewide ADRC system for older adults and their families to access and receive Long Term Support Services (LTSS)within their respective counties. Goal 4. Live at Home with Dignity: Enabling people with disabilities and older adults to live in their community through the availability of and access to high-quality Long Term Services and Supports, including supports for families and caregivers. Goal 5. Keep Kupuna Safe: Optimizing the health, safety, and independence of Hawai`i's older adults. Funding Source and Position Count General Fund $ 701,248 General Fund 12 Grant Revenue $3,217,392 Grant Revenue/Other 7 Other $ 7,500 Total Budget: $3,926,140 Total Number of Positions 19 1 AGING AGING Program Description Currently, the HCOA operates on a combined federal (—$1.0m), state (-$1.9m), and county ('-$686k) budget of—$3.6m (HCOA FY18 Budget) while managing and administering over 30 contracts for direct services including: Nutrition, Transportation, Outreach, Case Management, Senior Employment, Healthy Aging, Adult Day Care, Homemaker, Personal Care, Chore, Caregiver Support Services, Legal Services, Retired and Senior Volunteer Program, and Elder Abuse, among others. Function of the Area Agency on Aging (AAA) The Older Americans Act, as amended in 2006, designates that the AAA's shall be the leaders relative to all aging issues on behalf of all older persons in their respective PSA's. Under this directive, the AAA's shall proactively carry out,under the leadership and direction of the State agencies, a wide range of functions related to advocacy,planning, coordination, inter-agency linkages, information sharing, brokering, monitoring and evaluation designed to lead to the development and enhancement of comprehensive and coordinated community based systems which will enable older persons to lead independent,meaningful and dignified lives in their own homes and communities as long as possible. (HRS §1321.53) Activities of the Hawaii County's Area Agency Specific functions that the Hawai`i County Office of Aging undertakes in fulfilling its' mission of the development and administration of programs on aging for the County of Hawaii include the following: Assessment and Data Maintenance 1. Continuously assessing the needs of older persons in Hawai`i County and developing programs aimed at meeting those needs; 2. Maintain data on the profile and needs of older persons and their caregivers in Hawai`i County and to have this information available in this plan for other organizations and the general public to review; Program Development 1. Coordinate planning with other agencies and organizations to promote new or expanded benefits and opportunities for older persons; 2. Develop and administer an Area Plan on Aging for a comprehensive and coordinated service delivery system in Hawai`i County; Contract Development and Monitoring 1. Provide technical assistance, monitor, and periodically evaluate the performance of all service providers under the Area Plan; 2 AGING AGING Program Description (continued) 2. Enter into sub-grants or contracts for the provision of services outlined in the Area Plan; and Advocacy 1. Represent the interests of older persons to public officials and public and private agencies; 2. Develop and maintain a public awareness program for older persons; 3. Monitor, evaluate, and comment on policies, programs,hearings, and community actions which affect older persons. Advisory Councils The Mayor of Hawai`i County and HCOA have established several advisory councils, the Committee on Aging and the Committee on People with Disabilities. The Committee on Aging serves as an advisory council to advise HCOA on the development and administration of the area plan, conduct public hearings, represent the interests of older persons, and receive and comment on all community policies, programs, and actions which affect older persons of Hawai`i County. The Committee on Aging is a mandated function by the Older Americans Act and a requirement for this plan to be approved and funding to be released. HCOA also spearheads the Mayors' Committee on People with Disabilities which purpose is to advise the Mayor on all matters related to persons with disabilities. As its' primary goal,the committee reviews and recommends actions and provides guidelines to improve the quality of life for all people with disabilities. This is a new function for HCOA and attributes to the goal of having a fully functioning ADRC which also provides information, assistance, and referral services to people with disabilities who are looking for long-term services and supports. As its' primary goal, the committee reviews and recommends actions and provides guidelines to improve the quality of life for all people with disabilities. Program Objectives 1. Age Well: Maximizing opportunities for older adults to age well, remain active, and enjoy quality lives while engaging in their communities. • 1.1: Support Elderly Activities Division in their efforts to maintain, develop, and/or enhance programs that keep seniors active and socially engaged. 3 AGING AGING Program Objectives (continued) • 1.2: Explore and organize efforts with Elderly Activities Division to maintain_ senior interest at each congregate meal site. • 1.3: Ensure that the Better Choices, Better Health Programs are available to older adults throughout Hawaii County, which includes training of Lay Leaders. • 1.4: Support the volunteerism of older adults, through assistance and monitoring of the Elderly Activities RSVP program. 2. Forge Partnerships: Forging partnerships and alliances that will give impetus to meeting Hawai`i's greatest challenges of the aging population. • 2.1: Partner with the Hawaii County Transportation Department to advocate, organize, and promote a county-wide mass transit plan which includes addressing transportation needs of the elderly and individuals with disabilities. 3. Enhance the ADRC: Developing a statewide ADRC system for older adults and their families to access and receive Long Term Support Services (LTSS) within their respective counties. • 3.1: Maintain ADRC Federal and State Compliance. • 3.2: Provide relevant person-centered information, assistance, referrals, and options counseling to consumers requesting services through the ADRC. • 3.3: Use marketing strategies to promote community awareness of the ADRC. 4. Live at Home with Dignity: Enabling people with disabilities and older adults to live in their community through the availability of and access to high-quality Long Term Services and Supports, including supports for families and caregivers • 4.1: Provide effective home-based services via case management. • 4.2: Provide active support for family caregivers through training, annual conferences,respite, counseling, and informational materials. • 4.3: Ensure that each year of the planning period that the resource directory will be updated and available on the HCOA/ADRC website. 4 AGING AGING Program Objectives (continued) 5. Keep Kupuna Safe: Optimizing the health, safety, and independence of Hawai`i's older adults. • 5.1: Work with partnering agencies to promote awareness and address elder neglect, abuse, and fraud protection. Special Note: Contracts to the Elderly Activities Division,Department of Parks &Recreation. Funds provided to the Elderly Activities Division are deposited directly to its respective accounts. Elderly Activities Division will provide the following contracted services and reflects its own program objectives. • Congregate Meals • Home-Delivered Meals • Nutrition Education • Outreach • Transportation • Homemaker • Training and Employment(STEP) • Volunteer Services (RSVP) Program Highlights AGING AND DISABILITY RESOURCE CENTER(ADRC) • HCOA's East Hawai`i Aging and Disability Resource Center(ADRC)provide services for all consumers regardless of age. These services include information, referral, and options counseling for home and community-based services. There is also an ADRC set-up at the West Hawai`i Civic Center with similar services. Each month, the ADRC provides information, assistance, and referral to a minimum of 800 consumers, and in-depth options counseling to over 40 clients and their families. Also, the office processed an average of 125 parking placard applications per month at the East Hawaii ADRC, and 80 per month at the West Hawai`i ADRC. 5 AGING AGING Program Objectives (continued) PUBLIC EDUCATION AND TRAINING • The ADRC continues to create new and lasting connections in FY 2016-17 via in- service training to over 25 community agencies, including but not limited to Aloha TLC Home Care, Blue Water Resources, DOH Adult Mental Health, East Hawai`i Independent Physicians Association, Hamakua-Kohala Health Center Board Members, Hawaii Benefits Solutions, and Hawaii First Community Resource Center. • HCOA also coordinated 20 TV interviews which were individually aired Monday and Tuesday nights on the Na Leo Public Access TV. This weekly show called, "Rise Above Hawai`i with Dr. Kimo"reaches approximately 55,000 households significantly increasing awareness of services HCOA provides. • The Silver Bulletin continues as HCOA's monthly public education newsletter provided to subscribers, by mail and at various pick-up points throughout the island. 4,200 copies of the Silver Bulletin are distributed each month. • HCOA also provides a monthly caregiver newsletter mail-out, "The Comfort of Home Caregiver Assistance News, Caring for You,and Caring for Others." The newsletter is mailed to approximately 500 caregivers and covers an array of subjects that address caregiver needs. The newsletter provides suggestions on self- care, inspirational quotes, safety tips and a monthly quiz. Copies are shared with various providers and constituents within the community. • FY2017, a minimum of two events reaching an estimated 100 elders,their caregivers and professionals in the Aging Network to enhance their knowledge of elder abuse and neglect issues. Also,public service announcements on elder abuse awareness were conducted every day for the entire month of June. • HCOA's conducted its first annual training for West Hawaii grandparents who are raising grandchildren which attracted 15 grandparents providing them with tools to help relieve the stress associated with raising grandchildren. • Chronic Disease Self-Management Program (CDSMP) Community Leader Training took place in West Hawaii. Five lay leaders completed the course which allowed for an additional 33 participants to receive the training. 6 AGING AGING Program Objectives (continued) OUTSTANDING OLDER AMERICANS • Over 300 family members and well-wishers attended the Outstanding Older Americans Award Luncheon, held on May 5 at the Hilton Waikoloa Village. The 2017 outstanding seniors included: Gilbert DeMotta, Lillian Aratani, Dolly Baquiran, Judith Bell, Patricia Dunn, Mary Jane Kamoku, Deborah Koval, Connie Somera, and Patricia Yamamoto. Following the awards program, a random drawing was held to pick two winners to represent the Big Island at a statewide function held on Oahu. The lucky winners were Tony Ancheta and Doris Davis. CAREGIVER RESPITE • In FY2017, HCOA contracted for over 40 hours of individual counseling, peer support groups, and training to help caregiver's better cope with the burdens of caregiving. HCOA also contracted to service more than 80 caregivers providingthem g with over 4,800 hours of temporary relief from their caregiving responsibilities at home or in an adult day care setting. LEGAL COUNSEL • HCOA's Elder Abuse Prevention Program provides a variety of legal services for people at risk for abuse or long-term placement. During the fiscal year, HCOA contracted Legal Aid for the provision of legal services to an estimated 240 individuals with 80% of cases resulting in a satisfactory resolution. CONGREGATE MEALS • In FY 2017,the Hawai`i County Nutrition Program (HCNP) served 1,030 seniors three to five USDA federally approved meals per week. The Congregate Nutrition Sites offer nutritious meals; nutrition and health education information and activities; opportunities for essential shopping; and fun socialization activities and events reducing isolation, depression, malnutrition, and chronic health condition management. HCOA alsorovided 40,294 trips of transportation to over 365 seniors p to-and-from the 15 sites located around the island. RETIRED SENIORS VOLUNTEER PROGRAM (RSVP) • The County of Hawai`i RSVP program continually recruits and maintains the largest number of volunteers of any county in.the state. In FY2017, Hawai`i County RSVP program provided 99,780 hours of service to 3,628 individuals at 203 volunteer stations island-wide. 7 AGING AGING Program Objectives (continued) SENIOR TRAINING AND EMPLOYMENT PROGRAM (STEP) • Each year HCOA works closely with the Hawai`i County STEP program to ensure that older adults have opportunities for returning to the work force. In FY2017, 22 seniors were placed in supportive employment programs with the intention of securing stable employment after two years. Two trainees were placed at the East Hawai`i ADRC. TRANSPORTATION • In FY2017, Coordinated Services for the Elderly(CSE)provided over 1,000 seniors with transportation to-and-from congregate meal sites, medical and health related visits and other community resource services. HCOA SERVED FRAIL SENIORS AGING IN PLACE HCOA solicited the interest of over 15 community agencies to provide wrap-around services and supports helping frail seniors and their families divert long-term institutional placement. Agencies were selected through a competitive Request for Proposals process and then monitored quarterly for the appropriate delivery of services. Hawai`i Island providers contracted by HCOA to provide community-based services include, but arenot limited to Services for Seniors, Kona Day Care, Hawai`i Island Adult Day Care, Ho`onani Place,Mastercare, Metrocare, Altima Care, Seniors Helping Seniors, Aloha Maiden, and Care Resource Hawai`i. KUPUNA(Elder) CARE PROGRAM • In FY2017, the Kupuna Care Case Management program provided assistance to 517 clients, families, and caregivers in identifying needs, exploring options, and mobilizing informal as well as formal supports to achieve the highest possible level of client independence. Case Management assistance includes assessing needs, developing care plans, and coordinating provision of services among Hawai`i County providers. The Kupuna Care program provided the following services in FY 2016-17: o Personal Care, Homemaker, and Chore Services were utilized for a total of 16,048 hours of assistance to seniors unable to perform daily activities(such as eating, dressing or bathing) or instrumental activities of daily living such as shopping or light housework. 8 AGING AGING Program Objectives (continued) o Adult Day Care services were provided for a total of 9,903 hours of care for dependent adults in a supervised,protective group setting during some portion of a twenty-four hour day thus allowing socialization for the kupuna and rest and recuperation for the caregiver(s). o Case Management Services were provided for a total of 7,687 hours of assistance in assessing needs, developing care plans, and arranging services for 517 seniors and their caregivers. HOME DELIVERED MEALS • In FY 2017, the Hawaii County Nutrition Program served 70,775 meals to 478 frail homebound seniors. This In-Home service provides nutritious meals, daily assurance checks and socialization, and educational information on nutrition and chronic health care. 9 AGING AGING Program Measures FY 2016-17 FY 2017-18 FY 2018-19 Actual Budget Estimate Grants Received(millions) 2.96 2.7 3.0 Contracts Administered 37 30 38 Title III- Services Transportation 1,477ind/76,085 trips 1,380 ind/90,000 trips 1,420 ind/92,500 trips Legal Services 346/$66,584 320 ind/$90,000 340 ind/$95459 Public Education 4,200 ind/$34,800 4,200 ind/$35,000 4,000 ind/$21,86 Home Modification 50 ind/ 125 requests 106 ind/387 requests 109 ind/ 399 requests Community-Based 32 ind/3 workshops 76 ind/15 workshops 80 ind/36 workshops Planning—Healthy Aging Caregiver Support Program GROUP 1 SERVICES Counseling&Training 40 ind/ 173 sessions 32 ind/ 108 sessions 33 ind/ 111 sessions Respite 44 ind/43,351 units 80 ind/38,020 units 82 ind/39,161 units Supplemental Services 34 ind/284.requests 10 ind/ 10 requests 10 ind/ 10 requests GROUP 2 SERVICES * Information Services —553 ind/2 activities 200 ind/3 activities 250 ind/2 activities Kupuna Care Services Case Management 517 ind/$497,880 425 ind/$550,000 430 ind/$560,000 Kupuna Care HCBS 484 ind/$633,632 300 ind/$500,000 310 ind/$510,000 * Information statistics include educational and training.presentations 10 AGING AGING Program Expenditures FY 2016-17 FY 2017-18 FY 2018-19 Actual Budget Request Number of Positions 17 19 19 Salaries and Wages 745,504.68 1,087,401 1,148,908 Operations 1,477,465.23 2,567,726 2,744,135 Equipment 15,025.36 6,590 30,185 Program Total 2,237,995.27 3,661,717 3,923,228 Personnel Position Summary FY 2016-17 FY 2017-18 FY 2018-19 Position Title Authorized Authorized Request County Executive on Aging 1 1 1 Administrative Services Assistant I 1 1 1 Aging and Disability Services Manager 2 2 2 Aging and Disability Specialist I(1/2 time) 2 2 2 Aging and Disability Specialist I 2 4 4 _ Aging and Disability Specialist II 1 1 1 Aging Program Planner II 2 2 2 Aging Program Planner III 1 1 1 Computer Operator I 1 1 1 Information and Assistance Clerk 3 3 3 Information Systems Analyst IV 1 1 1 Total 17 19 19 11 AGING COMMITTEE ON PEOPLE WITH DISABILITIES Program Description The Mayor's Committee on People with Disabilities is a volunteer committee appointed by the Mayor to advise him/her on all matters related to people with disabilities. The committee's primary function is to review and make recommendations and provide guidelines to improve the quality of life for people with disabilities in the County of Hawai`i. Program Objectives 1. Continue to advise administration on issues facing people with disabilities. 2. Work with disabilities community to help improve education and public awareness. 3. Continue to improve accessibility of County facilities and programs for people with disabilities. Program Highlights 1. Held meetings in Hilo. 2. Communicated all public concerns, involving the Hawai`i County, from people with disabilities to the Mayor's Office with recommendations. 3. Evaluated volunteer parking enforcement program. 4. Established Ad Hoc Committees for Education, Housing, and Recreation. 5. Initiated meetings with Hawai`i Police Department, Mass Transit, and Public Works to identify areas of disability awareness and accommodations to recommend to the Mayor's Office. Program Measures FY 2016-17 FY 2017-18 FY 2018-19 Actual Budget Estimate Number of Meetings Held 4 6 6 Program Expenditures FY 2016-17 FY 2017-18 FY 2018-19 Actual Budget Request Operations 448.41 3,002 2,912 Program Total 448.41 3,002 2,912 12 CML DEFENSE AGENCY CIVIL. DEFENSE AGENCY DEPARTMENT SUMMARY Mission Statement To protect the community from and lessen the impact of natural and man-made hazards by improving core capabilities in five mission,areas: Prevention; Protection; Mitigation, Response, and Recovery. Strengthen and promote whole community resiliency through the processes of collaboration, engagement, and empowerment. Department Goals 1. Support and maintain the continued revision, update, and enhancement of the Hawai`i County Emergency Operations Plan and allhazard mitigation plans.. 2. Conduct annual review and update of all hazard emergency operations guides and response plans. 3. Provide basic and coordinated guidance to other public and private agencies in the formulation and maintenance of their organization's emergency operations plan. 4. Identify, organize, and inventory the public and private resources needed to execute the County's emergency anddisaster plans. 5. Coordinate the County's post-disaster recovery and restoration operations in coordination with state and/or federal disaster assistance programs. 6. Coordinate the county-wide outdoor siren warning system replacement/upgrade project with the Hawai`i Emergency Management Agency (formerly State Civil Defense) and the private sector. 7. Enhance Community Resiliency through the expansion of Citizen Corps programs throughout the county. Funding Source and Position Count General Fund $1,075,230 ' General Fund 10 Grant Revenue $ 739,000 Grant Revenue/Other Total Budget: $1,814,230 .Total.Number of Positions 10 13 CIVIL DEFENSE AGENCY CIVIL DEFENSE Program Description The Hawai`i County Civil Defense Agency has the responsibility for administering hazard mitigation, homeland security, emergency.preparedness, response and recovery programs for the County of Hawai`i. This responsibility involves: interagency coordination,planning, direction, and logistics to meet population protection requirements and the demands during post-disaster recovery operations that require state and/or federal assistance. The Civil Defense Agency also administers and manages the Department of Homeland Security Grant Program for all first responder agencies in the county, to include Citizen Corps activities. Program Objectives. 1. Complete the annual review and update of all Hawai`i County Civil Defense Agency Emergency Operations Guides and Response Plans. 2. Maintain a County of Hawai`i disaster and hazard training plan and schedule to facilitate the annual review and exercise of high risk hazard (Tsunami, Hurricane, and Earthquake) emergency operations guides and response plans. 3. Develop and maintain a community education and outreach program to encourage and foster resiliency through: Integration of community participation in the elements of disaster management; more effective Communication.and Coordination with community groups and organizations; Empowering communities to develop and implement strategies at their level to improve resiliency. This outreach effort will refer to the acronym "ICE"that highlights the tenets of Integration, Communication/Coordination, and Empowerment. 4. Conduct an annual review and assessment of Civil Defense public notification and warning systems to includebut not limited to: a. The use of the mass,notification systems to provide timely digital platform public information and outreach messaging with respect to the various types of hazards and threats experienced. b. The expanded use of the mass notification system for other Departments in the County. . c. The use of various social media and web based platforms to post and disseminate emergency information. 5. Conduct an annualassessment of all digital or electronic systems, software, and platforms used.to: a. Establish and maintain a Common Operating Picture (COP) for all emergencies. b. Monitor and maintain situational awareness withemergency operations and incident management. . CIVIL DEFENSE AGENCY CIVIL DEFENSE Program Objectives (continued) c. Facilitate, submit,track, and process requests for assistance (RFA's) and or requests for information(RFPs) during emergency operations and the activation of the Emergency Operation Center(EOC). d. Conduct and facilitate preliminary damage assessments during emergencies and disasters. e. Inventory and track all local (Hawai`i Island) disaster response resources. 6. Conduct and annual review of existing and new facilities being designated or considered as emergency shelters in partnership with the Department of Education, American Red Cross,Hawai`i County Department of Parks and Recreation, and with the Hawaii Emergency Management Agency. 7. Continue to participate in the administration of the County of Hawai`i Radio System Upgrade Project. 8. Continue to administer the Department of Homeland Security Grant Program for the County of Hawai`i as administered by the Hawaii Emergency Management Agency and the State Department of Defense. Utilize Homeland Security funds to enhance the Emergency Operations Center(EOC), develop EOC continuity and contingency plans, develop programs to integrate social media into our operations and develop supply caches throughout the county in support of shelters and mass care initiative. 9. Conduct annual review and update of hazard maps to include but not limited to the tsunami evacuation maps, and provide updates to appropriate departments and agencies on an annual basis. 10. Identify and develop a siren installation, upgrade, repair, replacement, and preventative maintenance program in accordance and coordination with Hawai`i Emergency Management Agency Capital Improvements Program(CIP) Funding plan and through private subdivision developers. Program Highlights • Continued engagement and partnership with the Hawaii Emergency Management Agency and the Department of Accounting and General Services (DAGS) with the State-wide siren renovation and upgrade project. • Continued plan maintenance and revision of Standard Operating Guidelines (SOG) for all hazards. 14 CIVIL DEFENSE AGENCY CIVIL DEFENSE Program Measures FY 2016-17 FY 2017-18 FY 2018-19 Actual Budget Estimate Emergency Plans Updated 2 5 5 Emergency Preparedness and Training Events 18 15 15 , Exercises Conducted 8 1 1 Grants Acquired 2 1 1 Number of Staff Personnel Receiving Training 8 9 9 Program Expenditures FY 2016-17 FY 2017-18 FY 2018-19 Actual Budget Request Number of Personnel 9 10 10 Salaries and Wages 670,856.53 761,294 755,035 Operations 384,050.23 1,088,015 1,058,720 Equipment 197,475.56 , 475 475 Program Total 1,050,478.41 1,849,784 1,814,230 15 CIVIL DEFENSE AGENCY - � CIVIL DEFENSE -��---�µ-____� .___.. Personnel Position Summary FY 2016-17 FY 2017-18 FY 2018-19 Position Title Actual Authorized Request Civil Defense Administrator 1 1 1 Account Clerk 1 1 1 Accountant I 1 1 . 1 CD Administrative Officer 2 2 2 _ CD Staff Officer 2 2 2 Public Information&Disaster Recovery Specialist 1 1 1 Radio Program Manager* - 1 1 Secretary 1 1 1 Total 9 10 10 16 This page intentionally left blank CORPORATION COUNSEL CORPORATION COUNSEL DEPARTMENT SUMMARY Mission Statement The mission of the Office of the Corporation Counsel is to support County government by providing proactive and effective legal representation while maintaining the highest standards of professionalism and always acting in furtherance of the public interest. Department Goals 1. Provide legal advice and representation to our County clients in a manner that promotes countywide goals and priorities. 2. Establish an environment that cultivates and encourages our office's core values of teamwork, accountability, professionalism,progress and service. 3. Support the professional development of our employees and provide a healthy working environment based on mutual respect. 4. To always strive for improvement, embracing new technology and other changes that enable us to perform our duties more efficiently and effectively. 5. Provide various trainings for at least 500 County officers and employees, to be proactive and keep our clients informed of relevant legal requirements and changes in the law. Funding Source and Position Count General Fund $ 2,993,817 General Fund 31 Grant Revenue - Grant Revenue/Other Total Budget: $ 2,993,817 Total Number of Positions 31 17 CORPORATION COUNSEL LITIGATION DIVISION Program Description The Office of the Corporation Counsel provides legal representation on behalf of the County of Hawai`i, its officers, representatives and employees in resolving disputes such as lawsuits, arbitration, mediation and claims, filed against the County of Hawai`i and its officers, representatives and employees. The Office also represents the County of Hawaii and its officers, representatives and employees in judicial and quasi-judicial actions brought by the County of Hawai`i. Program Objectives 1. Offer training opportunities to each litigator at least twice a year,to provide them with tools to effectively represent the County and its employees. 2. Have at least monthly litigation meetings to review the status of cases, hear concerns and provide training and guidance. 3. Responsibly monitor pending lawsuits by recommending settlement only when quantifiable justifications exist. 18 CORPORATION COUNSEL LITIGATION DIVISION Program Highlights 1. Our office settled four major lawsuits which included two wrongful death cases. The potential liability for these lawsuits exceeded$11 million and the County successfully resolved these matters for $65,500. 2. Our office also obtained dismissals in approximately eighteen lawsuits including two lawsuits filed by Daniel Cunningham. The County also successfully argued that Mr. Cunningham and William Gilroy should be declared vexatious litigants and their court filings restricted in the future. Dismissals were also obtained in lawsuits filed by Karasuda and Aiona, two County employees and Jwanisik and Ho`olulu, two cases which were pending for several years. Dismissal was likewise obtained in Hall v. County, a wrongful death action, which alleged the police failed to apprehend David Seal who escaped from Hawai`i State Hospital and killed Rory Wick. 3. Our office successfully represented the County on appeal to the Intermediate Court of Appeals ("ICA") in Kaloi v. County, an action brought by a County employee, as well as CCI v. County, which was an administrative appeal which was heard by the ICA as well as the Hawai`i Supreme Court. 4. Our office additionally obtained favorable results in two separate Merit Appeals Board trials which involved claims brought by County employees. 5. 82 new claims against the County for damage or injury were investigated by our office. 28 of these claims were denied. Payments on claims totaled $99,093.84, which includes payments on new claims filed, as well as claims continuing from previous fiscal years. The office also assisted in filing property damage claims on behalf of the County and obtained a total of$21,212.94 for damages or repair to County property where another party was at fault. 6. Our office collected over $233,000 in outstanding solid waste, water service fees and property damages owed to the County. 19 CORPORATION COUNSEL COUNSELING & DRAFTING Program Description The Counseling and Drafting Division provides legal advice and assistance to all County departments and County boards and commissions, including the County Council. The Division also provides legal representation on behalf of the County in administrative proceedings, including contested case hearings and agency appeals. Program Objectives 1. Training Opportunities. Offer training opportunities to each counseling and drafting attorney at least twice a year so that they continue to sharpen their legal skills and stay abreast of important developments in the law. 2. Review of documents. The Division will review and approve legal documents submitted by the various County departments and agencies promptly. This review will include a thorough analysis of potential exposure and liability. To the extent possible, 75% of legal documents shall be reviewed within seven business days. 3. Drafting documents and legislation. The Division will draft documents and legislation at the request of its County clients in a prompt manner. To the extent possible, 75% of requests shall be completed within 21 business days. 4. Legal Opinions. The Division will thoroughly research and draft legal opinions for its County clients in a prompt manner. To the extent possible, 75% of requests shall be completed within 21 business days. 5. Miscellaneous Requests for Legal Assistance, including Long-term Projects. The Division will respond to departmental and agency requests for legal service that may not involve a formal written response or extensive legal research. These miscellaneous requests may also include long-term projects, which are time-and resource-consuming. For requests not requiring a formal written response or extensive research,to the extent possible, 50% of all requests shall be completed within 21 business days. For long-term projects, to the extent possible, requests shall be completed within the time frame allocated for the project. 6. Training for County Officers and Employees, and Board and Commission Members. The department(both litigators and counseling and drafting attorneys) will provide training for at least 500 County officers, employees, officials, and members of boards and commissions, on relevant requirements and changes in law. Each attorney will conduct at least two training sessions. 20 CORPORATION COUNSEL COUNSELING & DRAFTING � Program Objectives (continued) 7. Risk Management/Mitigation. The Division will continue to work with their respective clients in risk management activities, in conjunction with the County's risk manager. Program Highlights 1. The Division provided legal advice and assisted in the County issuing $139,895,000 in General Obligation Bonds. This included $59,800,000 to repay Bond Anticipation Notes, new money issue and four series of bond issuances for refunding of higher costs bonds resulting in present value savings of$2,900,000 to the County. 2. The Division represented the County/Department of Water Supply in the successful opposition to the Kaloko-Honokohau National Park Service petition to designate the Keauhou Aquifer System as a groundwater management area. The petition, filed by the National Park Service in September 2013 was denied by the Commission on Water Resource Management(CWRM) in February 2017. CWRM agreed with the County's position that designation of the aquifer system was not warranted. 3. The Division represented the Department of Water Supply in successfully bringing on-line the Lalamilo Windfarm project through a power purchase agreement. The privately owned and operated windfarm has the capacity to deliver up to 3.3 megawatts of electricity to supply power to eight deepwells with no export to the grid, contributing to the State of Hawai'i's Clean Energy Initiative's goal of 100 percent renewable energy by 2045. 4. The Division assisted in the December 2016 Non-Judicial Foreclosure Sale ("Tax Sale") and the June 14, 2017 Non-Judicial Foreclosure Sale ("Tax Sale")providing all legal review, documentation drafting and filing and consultation at the sale themselves. In the December sale $121,813.15 was collected for the County and $354,286.85 was collected for other governmental and private lienholders. In the June sale $318,022.79 was collected for the County and $854,819.84 was collected for other governmental and Private lienholders 5. The Counseling and Drafting Division with the Litigation Division provided legal advice and assistance in resolving the dispute concerning the service agreement and construction of the compost facility with Hawai`i Earth Recycling, LLC to ensure that the advance mulching would be continued,the compost facility will not be built at Kiyosaki Quarry in Pana`ewa and the compost facility shall be built in accordance 21 CORPORATION COUNSEL COUNSELING & DRAFTING Program Highlights (continued) and pursuant to the Procurement Code, while saving the County substantial sums of monies. 6. The Division assisted and advised on the sale and escrow of 16 homes in the Kamakoa Nui Subdivision and two shared equity transactions in older phases of Kamakoa Nui Subdivision. 7. The Division assisted and advised the Department of Public Works on its efforts to alleviate the back log in its Enforcement Program. For this program the Division reviewed and assisted the processing of 75 Notice of Violations for the Building Division. 8. The Division assisted and advised the Department of Parks and Recreation on a multitude of issues including the Cleanup of Old Kona Airport; Stewardship Program for PONC. 9. Assisted and advised on the performance of necessary expedited health and safety County's response to the Akebono/Luquin's Pahoa fire aftermath. 10. Assisted the Department of Environmental Management in being reimbursed $1.35 million of an overpayment to Waste Management. 11. The Division (with also the litigators) offered 13 different classes in a wide range of legal disciplines while training a total of 606 County employees and officers, and organized the 9th Annual Statewide Municipal Law Conference. 22 CORPORATION COUNSEL LITIGATION/COUNSELING & DRAFTING Program Measures FY 2016-17 FY 2017-18 FY 2018-19 Actual Budget Estimate Requests for Legal Representation(Includes litigation, administration hearings,arbitration and claims in which the 1,395 850 1,000 County is named as a party,collections and Boards and Commissions representation.) Requests for Legal Services(Includes all administrative requests such as approval of documents,drafting legislation, 3,746 4,500 4,000 opinions,etc.) Program Expenditures FY 2016-17 FY 2017-18 FY 2018-19 Actual Budget Request Number of Positions 31 31 31 Salaries and Wages 1,924,385.82 2,122,328 2,359,237 Operations 465,131.13 653,660 629,160 Equipment 2,764.83 790 100 Program Total 2,452,959.63 2,776,778 2,988,497 23 CORPORATION COUNSEL LITIGATION/COUNSELING & DRAFTING Personnel Position Summary FY 2016-17 FY 2017-18 FY 2018-19 Position Title Authorized Authorized Request Corporation Counsel 1 1 1 Assistant Corporation Counsel 1 1 1 Accountant I 1 1 1 Claims Investigator-Adjustor 1 1 1 Clerk III 1 1 1 Deputy Corporation Counsel 12 12 12 _ Deputy Corporation Counsel Section Chief 2 2 2 Legal Assistant II 2 2 2 Legal Clerk I 1 - - Legal Clerk II - 1 - Legal Clerk III - - 1 Legal Clerk IV 1 - - Legal Technician I 4 5 5 Legal Technician II 1 1 1 Private Secretary 1 1 1 Sr. Clerk Stenographer 1 1 1 Supervising Legal Technician 1 1 1 Total 31 31 31 24 CORPORATION COUNSEL BOARD OF ETHICS Program Description The Board of Ethics administers and enforces the County Code of Ethics. It receives administrative support from the Office of the Corporation Counsel. Program Objectives 1. Review all requests for opinions in a prompt manner. Program Highlights In FY 2016-17,the Board continued efforts to educate County personnel to conform to the requirements of the County Code of Ethics. During the Fiscal Year 2016 to 2017,the Board received six new petitions and 17 informal advisory opinion requests. In this time period,the following occurred: 1. Four petitions were dismissed. 2. Two petitions that were carried over from FY2015-16 were dismissed. 3. Decisions were rendered on seventeen requested informal advisory opinions. 4. Five informal advisory opinions were approved with no violation to the Hawai`i County Codes 2-83 (Fair Treatment) &2-84 (Conflict of Interest). 5. Two petitions were received in FY 2016-17, but will be reviewed in FY2017-18. Program Measures FY 2016-17 FY 2017-18 FY 2018-19 Actual Budget Estimate Requests for Opinion 6 15 11 Informal Advisory Opinions 17 18 18 Investigations and Investigative Hearings 0 1 1 Formal Opinions and Hearings 0 1 1 Program Expenditures FY 2016-17 FY 2017-18 FY 2018-19 Actual Budget Request Operations 2,589.08 5,500 5,320 Program Total 2,589.08 5,500 5,320 25 This page intentionally left blank COUNTY COUNCIL + COUNTY CLERK COUNTY COUNCIL/CLERK DEPARTMENT SUMMARY Mission Statement The Office of the County Clerk strives each day to make Hawai`i County a better place by providing the highest quality resources, staff, and support to the Hawai`i County Council so that it can create effective and thoughtful policy. We respond to requests for information in a cordial, professional, and timely manner. We are a diverse collection of individuals that form a strong team devoted to fulfilling our unique role in our community. Department Goals 1. To ensure the Council complies with all legal notice requirements for its meetings. 2. To assist the public with providing effective, meaningful input to the legislative process. 3. To ensure the timely processing of all proposals received for consideration by the Council. 4. To prepare minutes of all Council and Committee meetings. 5. To conduct research on historical documents in a timely manner,provide copies of public records, and assist the public in filing claims and registering as lobbyists. 6. To continue to seek new and innovative ways to provide access to public documents, meeting proceedings and results, and other official records to the public. 7. To continue adding historical records and data to the Council Records System available on the Council-Clerk web page. 8. To provide prompt and efficient reprographic services for all County departments and agencies. 9. Distribute incoming mail within two hours from receipt. This includes distribution and pick up of mail and interdepartmental envelopes to various County offices located in Hilo proper. 10. To provide prompt posting of all outgoing mail and to expedite delivery of interdepartmental and postal mailing services to all County departments and agencies. 11. Assist departments in complying with U.S. Postal Service regulations. 12. Work in collaboration with the Department of Finance to prepare the annual Operating and Capital Budgets, Council-Clerk program budget, and other related documents. Funding Source and Position Count General Fund $4,867,557 General Fund 86 Other Revenue - Grant Revenue/Other Total Budget: $4,867,557 Total Number of Positions 86 26 COUNTY COUNCIL/CLERK COUNCIL/CLERK Department Goals (continued) 13. Provide nonpartisan review, drafting, and research assistance to the Council to ensure that legislation is clearly articulated, comprehensive, and appropriately formatted. 14. Work in collaboration with the Office of the Corporation Counsel and all agencies of the County by providing review and research assistance, upon request, to facilitate the introduction of sound legislation by the administration. 15. Maintain the Hawaii County Code and Hawaii County Charter by applying systematic practices to ensure accurate upkeep and maintenance in a timely manner. 16. Provide convenient and user-friendly public access to the laws of our County by maintaining accurate and up-to-date versions of the Hawaii County Code and Hawaii County Charter on the County website. 17. Foster the professional development of Legislative Assistants and facilitate the quality of work product from district staff by providing relevant training on legislative drafting, fiscal procedures and practices, and other related matters. 18. Enhance the ability of the County Council to actively participate in the actions of the State Legislature by providing timely updates to the Council of legislative actions, hearings, and opportunities to testify on matters that affect the County of Hawaii. Program Description County Council The Hawaii County Charter vests the legislative powers of the County with the County Council, which is comprised of nine members, each elected from one of the nine Council districts. The Council's primary functions are legislative and public policy formulation. Council and Committee Services Section The Council and Committee Services Section perform four basic functions imposed by the Hawaii State Constitution, Hawaii Revised Statutes, Hawaii County Charter, and Hawaii County Code: (1)provide administrative and logistical support to the County Council; (2)provide the public with timely and adequate notice of actions pending before the Council; (3)prepare official minutes; and (4) archive and provide public access to over 100 years of important County records and documents. 27 COUNTY COUNCIL/CLERK COUNCIL/CLERK Program Description (continued) Support Services Division The Support Services Division is responsible for reproducing, scanning, and binding documents for all County departments and agencies; metering of outgoing postal mail; and sorting and distributing incoming postal mail/interdepartmental envelopes. Administrative Services Administrative Services performs personnel and accounting functions for the Council- Clerk's Office as well as support during the annual budget cycle. Legislative Research Branch The Legislative Research Branch(LRB) assists the Clerk and Council with matters involving the Operating and Capital Budgets; provides impartial research, consultation, drafting assistance, and review of bills and resolutions; maintains the Hawai`i County Code, Hawai`i County Charter, and the Council's Rules of Procedure and Organization; and conducts training classes for Council district staff. Program Objectives Council and Committee Services Section 1. Fulfill legal notice requirements for all Council and Committee meetings, including preparation of meeting agendas and posting and publication of meeting notices. 2. Prepare DVD copies of videotaped Council and Committee meetings as requested by the public, departments, and elected officials. 3. Make available online each bill and resolution received for consideration by the Council or its Committees, and ordinances once adopted. 4. Make Council and Committee meeting video archives available online within a reasonable time after the meetings. 5. Provide final votes on Council and Committee agenda items within a reasonable length of time after the meetings. 28 COUNTY COUNCIL/CLERK COUNCIL/CLERK Program Objectives (continued) Support Services Division 1. Process all documents submitted by departments for reproduction within two business days, unless the job requested is extremely large. 2. Process all pieces of outgoing postal and interdepartmental mail collected from departments or received by departments no later than 2:30 p.m. on the same business day. Legislative Research Branch 1. Complete review and preparation of all amendments and subsequent drafts of the Operating and Capital Budgets within established deadlines. 2. Complete review of non-complex bills, resolutions, and amendments initiated by a Council Member for proper form within two weeks of receipt. Complex bills or resolutions may require a longer review period. 3. Provide research assistance to the Clerk and Council, as requested and time permitting, relating to substantive as well as procedural matters. 4. Provide support to the administration, as requested and time permitting, with drafting, analysis, and research assistance. 5. Prepare semi-annual supplements to the County Code for distribution within eight weeks of receipt of final adopted ordinances, pursuant to Hawai`i County Code, Section 2-153. 6. Update the Council-Clerk's website to include revisions to the Hawai`i County Code in the interim between supplements, revisions to the Hawai`i County Charter pursuant to amendments that pass in the General Election, and new or amended Council Rules of Procedure and Organization. 7. Draft ballot questions during an election year for any proposed amendments to the Hawai`i County Charter to be placed on the General Election ballot and update the Charter to incorporate any amendments passed by the voters. 8. Monitor the State Legislative Session, compile an extensive list of bills that are of significant interest to the County, and provide daily reports to the Council on all activity for those bills throughout the legislative session. 9. Conduct training classes for Council district staff on legislative drafting and budget procedures/amendments. 10. Prepare and distribute at least one informational brochure or other educational material relating to the legislative process. 29 COUNTY COUNCIL/CLERK COUNCIL/CLERK Program Highlights Below are program highlights for the Office of the County Clerk and the Hawai`i County Council for fiscal year 2016-2017: 1. Council/Committee meetings were held in both Hilo and Kona with videoconferencing made available in Hilo, Kona, Pahoa, Waimea,Nd'alehu, and North Kohala. 2. Council Services scanned 2,366 documents, copied 52 DVDs, and researched 177 requests from the public. 3. Printed 750 color copies of a fact-sheet booklet, Ant Management Clinic, to provide information on the little fire ant. 4. LRB updated,printed, and distributed over 550 copies of the informational brochure titled"Your County Government." 5. LRB completed the ten-year revision of the County Code and printed and distributed 115 copies. 6. LRB participated in the orientation training for new Council district staff and conducted one training on legislative drafting and three one-on-one trainings on budget procedures and amendments. LRB also created a Legislative Drafting Manual for each Council district office. Program Measures FY 2016-17 FY 2017-18 FY 2018-19 Actual Budget Estimate Council Meetings 25 25 25 Council Special Meetings 2 2 2 Committee Meetings 94 100 100 Committee Site Visits 0 3 3 Committee Special Meetings 1 3 3 Council Public Hearings 4 3 3 Committee Public Hearings 0 3 3 Number of Committee Reports 128 175 175 Number of Ordinances Enacted 85 150 150 Number of Resolutions Adopted 411 400 400 Number of Copies Duplicated 3,572,870 4,500,000 4,500,000 Number of Pieces Mailed 281,508 350,000 350,000 30 COUNTY COUNCIL/CLERK COUNCIL/CLERK Program Expenditures FY 2016-17 FY 2017-18 FY 2018-19 Actual Budget Request Number of Positions 58 58 58 Salaries and Wages 2,657,116.47 2,757,769 3,063,137 Operations 522,348.93 1,358,382 676,216 Equipment 8,023.09 43,000 13,000 Program Total 3,187,488.49 4,159,151 3,746,353 Personnel Position Summary FY 2016-17 FY 2017-18 FY 2018-19 Position Title Authorized Authorized Request Council Chair 1 1 1 County Clerk 1 1 1 Deputy County Clerk 1 1 1 Accountant I 1 1 1 Administrative Assistant to the County Clerk 1 1 1 Clerk III 3 3 2 Council Aide 10 10 10 Council Legislative Assistant 9 9 9 Council Member 8 8 8 Council Services Assistant I 2 2 2 Council Services Assistant II 3 3 3 Council Services Assistant III 0 0 1 Council Services Supervisor 2 2 0 Council Services Coordinator 0 0 1 Council Administrative Services Supervisor 0 0 1 Deputy Executive Assistant to the Council Chair 1 1 1 Executive Assistant to the Council Chair 1 1 1 Human Resources Technician II 1 1 1 Legal Specialist 1 1 1 Legislative Analyst III 1 1 1 Legislative Information&Reference Technician 1 1 1 Legislative Specialist 4 4 4 Special Assistant 1 1 1 Support Services Clerk I 3 3 3 Support Services Clerk II 1 1 1 Support Services Supervisor 1 1 1 Total 58 58 58 31 COUNTY COUNCIL/CLERK ELECTIONS DIVISION Program Description The Elections Division is responsible for all election activities in the County, including administering Federal, State and County elections, voter registration, and voter education; conducting absentee voting; establishing new polling places; recruiting and training election day officials; tabulating ballots; redefining district boundaries during redistricting;proposing election legislation; verifying signatories on petitions and nomination papers; and maintaining the voter register. Program Objectives 1. Recruit and train staff for implementation of same-day voter registration at all precincts in the County. 2. Provide voter education and voter registration presentations at all public and private high schools in the County. 3. Contact the University of Hawai`i to implement early-voting sites on its campuses in Hilo and Kona. 4. Implement and transition from the City and County of Honolulu mainframe system to an internet-based system (Total Vote). Program Highlights Below are program highlights for the Elections Division for fiscal year 2016-2017. 1. Conducted the Primary and General Elections in 2016. 2. Processed 17,816 new and updated voter registration affidavits. 3. Mailed out 64,667 absentee ballots for the Primary and General Elections. 4. Processed 15,135 absentee walk-in voters for the Primary and General Elections. 5. The statewide Online Voter Registration (OLVR) system was implemented on August 1, 2015. As of June 30, 2017, 1,993 new voters registered using the OLVR system and 2,776 voters used the system to update their voter information. 32 COUNTY COUNCIL/CLERK ELECTIONS DIVISION Program Measures FY 2016-17 FY 2017-18 FY 2018-19 Actual Budget Estimate Registered Voters 103,905 21,900 104,400 Voter Registration Satellite Stations 23 22 23 Certificates of Registration Issued 147 200 200 Cancellations of Registration 287 280 300 Deceased Voters Deleted 954 1,200 1,250 Number of High School Students Registered 225 390 400 Program Expenditures FY 2016-17 FY 2017-18 FY 2018-19 Actual Budget Request Number of Positions 28 28 28 Salaries and Wages 431,869.05 492,256 508,804 Operations 430,025.30 539,255 602,100 Equipment 36,924.67 6,700 10,300 Program Total 898,819.02 1,038,211 1,121,204 Personnel Position Summary FY 2016-17 FY 2017-18 FY 2018-19 Position Title Authorized Authorized Request Election Clerk I 1 1 1 Election Clerk II 3 3 3 Election Warehouse Worker I Temporary 4 4 4 Election Warehouse Worker II 1 1 1 Elections Program Administrator 1 1 1 Elections Program Specialist I 1 1 1 Precinct Official I 1 1 1 Precinct Official II 3 3 3 Precinct Official III 2 2 2 Senior Election Clerk 1 1 1 Temporary Election Clerk 10 10 10 Total 28 28 28 33 COUNTY PHYSICIANS COUNTY PHYSICIANS DEPARTMENT SUMMARY Mission Statement To render medical opinions, advise on medical matters and conduct physical examinations as requested by the Mayor's Office and other agencies of the County. Department Goals Assist the County in creating a safe and healthy environment for its employees by providing professional medical service. Program Description 1. Provides pre-employment, PUC and other authorized physical examinations. 2. Provides review of workers' compensation claims. 3. Reviews certain sick leave cases. 4. Assists in police investigations and coroner's cases. 5. Advises County on medical matters. Program Objectives Continue to serve the County diligently as in the past. Program Expenditures FY 2016-17 FY 2017-18 FY 2018-19 Actual Budget Estimate Number.of Positions 4 4 4 Salaries and Wages 133,826 133,826 133,826 Program Total 133,826 133,826 133,826 Funding Source and Position Count General Fund $133,826 General Fund 4 Grant Revenue - Grant Revenue Total Budget: $133,826 Total Number of Positions 4 34 COUNTY PHYSICIANS DEPARTMENT SUMMARY Personnel Position Summary FY 2016-17 FY 2017-18 FY 2018-19 Position Title Authorized Authorized Request County Physician 1 1 1 Assistant County Physician 1/2T 1 1 1 Assistant County Physician 1/4T 2 2 2 Total 4 4 4 35 III ELDERLY AcTMTIE$' ELDERLY ACTIVITIES DEPARTMENT SUMMARY Mission Statement To provide a wide array of services for the public with excellence, integrity and aloha. Department Goals Coordinated Services Unit 1. To promote self-sufficiency by providing services by which recipients may be helped to achieve, restore, or maintain independent living and self-direction. 2. To prevent or reduce premature or inappropriate institutional care through the provision of home-based care which would allow the recipient to remain in or return home. Retired & Senior Volunteer Program 1. To address critical community needs through significant volunteer services. 2. To provide a high quality volunteer experience and opportunities for persons 55 and older. 3. To ensure that volunteers are provided the needed orientation, in-service instructions, appropriate assignments, individual support and supervision, and recognition for their volunteer services. Nutrition—Congregate Nutrition Services 1. To provide meals to individuals 60 years of age and older in congregate settings. Each meal will meet the recommended dietary allowance (RDA) as established by the Food and Nutrition Board of the National Academy of Sciences. Funding Source and Position Count General Fund $2,142,758 General Fund 58 Grant Revenue $1,807,372 Grant.Revenue/Other 74 Other $ 355,000 Total Budget: $4,305,130 Total Number of Positions 132 36 ELDERLY ACTIVITIES DEPARTMENT SUMMARY Department Goals (continued) Nutrition—Home Delivered Meal Service 1. To deliver meals to the homes of individuals 60 years of age and older who are homebound due to illness or disability. Each meal will meet the recommended dietary allowance (RDA) as established by the Food and Nutrition Board of the National Academy of Sciences. Senior Community Services Employment 1. To provide low-income seniors 55 or older with current work experience in their vocational fields of interest to prepare them to compete successfully for jobs in the workforce at large. 2. To place these seniors in public sector or 501(c)3 private non-profit agency work sites that provide community services, preferably to the elderly(seniors serving seniors). 3. To assist these seniors in achieving a sense of fulfillment and independence that may enhance their self-esteem through attaining productive employment that contributes meaningfully to the communities they live in. 37 ELDERLY ACTIVITIES COORDINATED SERVICES UNIT Program Description The Coordinated Services Program for the Elderly (CSE) provides comprehensive and coordinated services for adults 60 years and older, with the exception of CSE's Chore/Transportation contract, which serves individuals 18 years and older. CSE's 27 full-time staff is responsible for providing Information and Assistance, Outreach, Chore, Transportation, and Other Support Services, such as ID Card Issuance, Advocacy, Personal Care, Financial Management, etc. The Coordinated Services Program is also a volunteer station for the Senior Companion, Sage Plus, and Sage Watch programs. Program Objectives The CSE staff will strive to promote maximum independence, optimum health, personal dignity and self-enrichment by: 1. Provide Information and Assistance Services to 3,500 older adults. 2. Provide Outreach Services to 900 adults. 3. Provide Transportation Services to 1,000 older adults and accomplishing 34,000 trips annually. 4. Provide Transportation Services to 60 individuals less than 60 years of age with disabilities and accomplishing 900 trips annually. 5. Provide and complete 2,000 Referrals. 6. Provide individuals with disabilities/older adults with 5,000 hours of chore services annually. Program Highlights • Staff provided 3,932 seniors with information and assistance services and 1,046 seniors with outreach services. There were 2,559 referrals such as food stamps, Medicaid, SSI benefits, housing assistance, legal aid, energy assistance, etc., made in FY 2016-17. • Staff provided transportation services to 61 individuals under 60 years with disabilities and accomplished 1,533 trips in FY 2016-17. • Staff provided transportation services to 1,155 seniors and accomplished 39,924 p P trips in FY 2016-17. • Staff issued the Hawai`i County Senior Identification Cards to 1,620 seniors 60 years and older in FY 2016-17. 38 ELDERLY ACTIVITIES a a COORDINATED SERVICES UNIT Program Highlights (continued) • Through authorized chore hours provided by Ohana Care and Evercare contracts and non-contracted hours, staff assisted clients with in-home chore services and provided a total of 8,815 hours in FY 2016-17. • During the months of July through September, staff assisted the Food Basket with their Summer Produce Program. Staff assisted seniors with applications, as well as picking up and delivering to home bound clients. • Staff assisted seniors in applying for the Low Income Home Energy Assistance Program (LIHEAP). • CSE had another successful year assisting AARP senior tax preparations. • Both East and West CSE organized and implemented successful volunteer recognition events. 39 ELDERLY ACTIVITIES COORDINATED SERVICES UNIT Program Measures FY 2016-17 FY 2017-18 FY 2018-19 Actual Budget Estimate *Information and Assistance Number of Seniors Served 3,932 3,500 3,500 *Outreach Number of Seniors Served 1,046 900 900 *Transportation . Number of Seniors Served 1,157 1,000 1,000 Total Trips 39,924 34,000 34,000 Number of Persons w/Disabilities under 60 years of age served 61 60 60 Total trips 1,533 900 900 *Referrals 2,559 2,000 2,000 *Chore Total Hours 8,815 5,000 5,000 *Contract Purchase of Service Objectives for Title III Program Expenditures FY 2016-17 FY 2017-18 FY 2018-19 Actual Budget Request Number of Positions 28 28 28 Salaries and Wages 1,034,832.44 1,083,918 1,174,911 Operations 131,461.03 190,996 247,952_ Equipment 65,622.66 38,000 130,000 Program Total 1,231,916.13 1.312,914 1,552,863 Personnel Position Summary FY 2016-17 FY 2017-18 FY 2018-19 Position Title Authorized Authorized Request Account Clerk 1 1 1 Clerk III 1 1 1 Community Service Program Assistant I 8 8 8 Community Service Worker I 8 8 8 Community Service Worker III 6 6 6 Departmental Data Processing Coordinator I 1 1 1 Elderly Activities Operations Assistant Director 1 1 1 Program Director III(Older Adults) 2 2 2 Total 28 28 28 40 ELDERLY ACTIVITIES RETIRED AND SENIOR VOLUNTEER PROGRAM Program Description The Retired and Senior Volunteer Program (RSVP)provides diverse and meaningful volunteer opportunities for persons 55 years and older. Through volunteering RSVP volunteers are able to remain active, contributing members of the community thereby enhancing the overall quality of their lives. Their volunteer services also help private non-profit and public agencies (volunteer stations)to deliver services to meet a wide range of community needs. Some examples of RSVP volunteer assignments include: tutoring elementary students; helping in libraries; delivering meals on wheels; screening blood pressures; instructing senior crafts and activities; assisting with senior transportation; doing friendly visiting; entertaining in hospitals and care homes; helping at blood banks, food banks, non-profit health agencies and museums; staffing public information booths; helping in hospitals; beautifying public areas; and assisting with community events and special projects of agencies. Program Objectives Provide a variety of opportunities for retired and senior persons aged 55 or older to participate more fully in the life of their community through significant volunteer services. 1. Plan and coordinate diverse and meaningful volunteer opportunities to 1,000 persons 55 years and older. 2. Assist significantly in meeting community needs by providing 100,000 hours of volunteer service. 3. Facilitate volunteer services through 140 volunteer stations. 4. Provide 95 volunteers to assist in Food Basket Distribution. 5. Provide 20 volunteers to assist in Hawai`i County Nutrition Meals—On-Wheels Program. 6. Provide 15 volunteers to assist in AARP's Tax Preparation Program. 7. Provide 60 volunteers to assist the Blood Bank of Hawai`i at community blood drives. 8. Provide 50 volunteers to assist the Hawai`i State Department of Education with in- school support. 9. Provide ten volunteers to assist Under His Wings' Homeless Services. 41 ELDERLY ACTIVITIES RETIRED AND SENIOR VOLUNTEER PROGRAM Program Highlights • Three volunteer recognition events were held to honor all volunteers for their service. 900 volunteers were honored at these events. • Provided accidental liability insurance to cover volunteers. • Approved mileage claims for hundreds of volunteers. • Worked in coordination with Hawai`i County Office of Aging and the Corporation for National and Community Service. • RSVP Program Director and the East Hawai`i Program assistant attended the 2017 National Senior Corps Conference in Phoenix, AZ in May of 2017. • Worked with supportive Advisory Council. • 88 volunteers served in the Christmas gift wrapping fund raiser sponsored by the RSVP Advisory Council. • Projects assisted by RSVP volunteers were: Hawai`i County Elderly Recreation Services, Hilo Triathlon, Hawai`i Island Adult Day Care Fundraising Golf Tournament, RSVP East (2) & West Hawai`i Drives, Walk Wise Hawaii & Seat Belt Safety (2), Special Olympics "Cop on Top"project, Hawai`i Island United Way Mass Mailing (3), Walk to End Alzheimer's, Mass Mailing for Ku'ikahi Mediation Center (2), Muscular Dystrophy Association's "Lock Up" fund raiser, Primetime Wellness Fair,University of Hawai`i Athletics PAC-West Conference Cross Country Championship, Hilo Public Library Count week(2), Food Basket's Children's Christmas gift packages, MLK Birthday Celebration, University of Hawai`i Intensive English Program, American Cancer Society Mass Mailing (2), Kohala Village Hub Spring Break Program, Big Island International Marathon, American Heart Association's Heart Walk, Hawaii County Police Department Police Week, Kohala Village Hub Special Event, American Cancer Society Goody Bag Project, outreach at various care homes and institutions, Special Programs' Kupuna Hula, providing office and phone coverage to various County Departments, events by Ke Ola Pono No Na Kupuna. 42 ELDERLY ACTIVITIES RETIRED AND SENIOR VOLUNTEER PROGRAM Program Measures FY 2016-17 FY 2017-18 FY 2018-19 Actual Budget Estimate Number of Volunteers 1,206 1,000 1,000 Number of Volunteer Hours 101,847 100,000 100,000 Number of Volunteer Stations 190 150 150 No. of Sr.Farmers' Market Nutrition Program Vols. 153 100 --- Number of Food Basket's Brown Bags Volunteers 89 40 --- Number of Food Basket Volunteers --- --- 95 Number of Meals on Wheels Volunteers 18 10 20 Number of AARP Tax Prep Volunteers 14 10 15 Number of Blood Bank of Hawai`i Volunteers 64 30 60 Number of Department of Education Volunteers 57 50 50 Number of Under His Wings Homeless Services 13 10 10 Volunteers Program Expenditures FY 2016-17 FY 2017-18 FY 2018-19 Actual Budget Request Number of Positions 5 5 5 Salaries and Wages 232,471.77 238,060 252,178 Operations 103,589.22 178,660 173,976 Equipment 692.66 800 1,100 Program Total 336,753.65 417,520 427,254 Personnel Position Summary FY 2016-17 FY 2017-18 FY 2018-19 Position Title Authorized Authorized Request Account Clerk 1 1 1 Community Service Program Assistant I 2 2 2 Program Director IV(Older Adults) 1 1 1 Van Driver 1 1 1 Total 5 5 5 43 ELDERLY ACTIVITIES NUTRITION PROGRAM • Program Description Congregate Nutrition Services The Older Americans Act authorized funding for local community programs to provide nutrition services to the elderly. The congregate meals program was designed to provide older individuals, aged 60 and older, with at least one low cost, nutritious meal, five days a week in a congregate setting. The program includes nutrition and health education, health assessments, recreational activities and other appropriate services for older individuals. Home Delivered Meal Service The Older Americans Act authorized funding for local community programs to provide nutrition services to the elderly. The home delivered meals program or"Meals on Wheels" is an integral part of a community based health care system. Participants receiving home delivered meals are aged 60 and older and homebound due to illness or disability. The home delivered meals program provides at least one low cost, nutritious meal, five or more days a week, delivered directly to the participants' home. Program Objectives Congregate Nutrition Services To provide 60,000 nutritious meals, each containing a third of the U.S. RDA, to 900 older individuals, aged 60 and older, at fifteen congregate nutrition sites throughout Hawai`i County by June 30, 2018. Home Delivered Meal Service (Meals on Wheels) To deliver 60,000 nutritious meals, each containing a third of the U.S. RDA, to 300 frail, homebound older individuals, aged 60 and older, throughout Hawai`i County by June 30, 2018. 44 ELDERLY ACTIVITIES NUTRITION PROGRAM Program Highlights • The Nutrition Programs final numbers reflected the completion of its input of data for this fiscal year, enabling our program to claim these Federal/ State reimbursements. • Meals on Wheels,East Hawai`i vendor is the Dongyuan Food Service LLC and in West Hawai`i Honokohau L&L Hawaii BBQ is the vendor. • For the second year, Kohala Nutrition Program conducted the Intergeneration Kupuna Keiki Program with the partnership of Elderly Activities Division/Elderly Recreation Services and Queen Lili`uokalani Children's Center Kona Unit. Approximately thirty- three keiki and eight kupuna learned about the different ethnic cultures in Hawai`i. 45 ELDERLY ACTIVITIES NUTRITION PROGRAM Program Measures FY 2016-17 FY 2017-18 FY 2018-19 Actual Budget Estimate Congregate Nutrition Services Unduplicated Elderly Served 1,030 900 900 Total Meals Served 62,969 60,000 60,000 Home Delivered Meal Service Unduplicated Elderly Served 478 300 300 Total Meals Served 70,775 60,000 60,000 Program Expenditures FY 2016-17 FY 2017-18 FY 2018-19 Actual Budget Request Number of Positions 27 27 27 Salaries and Wages 580,470.92 630,647 664,866 Operations 807,135.44 1,059,187 1,118,471 Equipment 39,677.92 1,500 114,500 Program Total 1,427,284.28 1,691,334 1,897,837 Personnel Position Summary FY 2016-17 FY 2017-18 FY 2018-19 Position Title Authorized Authorized Request Account Clerk 1 1 1 Clerk III 1 1 1 Community Service Program Assistant II 1 1 1 Community Service Worker III 1/2T 15 15 15 Home Delivered Meals Worker Hrly 6 6 6 Program Director IV(Older Adults) 1 1 1 Van Driver 1 1 1 Van Driver 1/2T 1 1 1 Total 27 27 27 46 ELDERLY ACTIVITIES SENIOR COMMUNITY SERVICES EMPLOYMENT Program Description Title V of the Older Americans Act Amendments funds the Senior Community Service Employment Program (SCSEP). The U.S. Department of Labor and Industrial Relations (DLIR) channel the funding to our State's Workforce Development Division (WDD). WDD subcontracts with Hawai`i County Office of Aging (HCOA)which farms out this part-time training program to the Senior Training & Employment Program (STEP) (local title for SCSEP), which is under the Parks & Recreation's Elderly Activities Division. This program's ultimate goal is to foster individual economic self-sufficiency through unsubsidized employment which means employment in jobs not subsidized by this program-i.e., not paid for through federal funds designated for SCSEP. Its administration includes planning, budgeting, and personnel management as well as job counseling, development, referrals, and placements into unsubsidized jobs. Enrollees are placed at community service agencies that provide work sites, supervision and training for the enrollees in their fields of vocational interest. At their work sites around the island, the enrollees gain current work experience and current work references that the enrollees are to use to get hired into jobs outside of the program. The enrollees have the chief responsibility of making and getting the most out of their community service placements to increase their employability and prospects of successfully mainstreaming into regular jobs in the workforce at large. Since federal funds pay for enrollee wages and fringe benefits, only public sector agencies and nonprofit organizations (501(c)3) qualify as host agencies. In addition to training provided by host agencies, the enrollees attend County workshops and Hawai`i Community College classes (i.e.,job readiness classes, computer classes and ground maintenance classes). The program staff also provide supportive services, such as counseling, safety supplies as applicable, and referrals to other agencies to assist the enrollees. With all of this support,the enrollees understand that STEP is basically a preparation-to- return-to work program and that their ultimate goal is to become independent from STEP and to be financially on their own which benefits everyone. 47 ELDERLY ACTIVITIES SENIOR COMMUNITY SERVICES EMPLOYMENT Program Objectives 1. Place five enrollees into unsubsidized jobs by fiscal year's end. 2. Provide services to a cumulative total of.38 enrollees by fiscal year's end. 3. Visit each enrollee at his/her work site twice a year. Conduct 50 work site visits by fiscal year's end. Program Highlights 1. Placed 65% of the participants in County Departments, such as:Public Works and Finance, and the P& R Department which include:P &R Administration, P &R Maintenance of parks, gyms and other facilities such as: Kawananakoa Gym, Carvalho Gym and Park, Mohouli Park, Lili`uokalani Park, Mo'oheau Band Stand, Waidkea Recreation Center, P &R Municipal Golf Course and its Nursery, Pana'ewa Rainforest Zoo and Botanical Gardens, Elderly Recreation Services and Coordinated Services for the Elderly at Kea'au, Department of Finance Vehicle Registration& Licensing Division, Planning Department, and Health and Safety Division. Placed the rest of the participants in other community service agencies, such as State libraries in Hilo and Kea'au, Waiakeawaena Elementary School Cafeteria, Komohana Agricultural Complex, Workforce Development Division and 501(c)3 private, nonprofit agencies, such as: Hawai`i County Economic Opportunity Council, Hawai`i Island Food Bank, Akamai University and Mokupapapa Discovery Center. 2. Promotional coverage of the program included: • Island-wide Nutrition Meeting Met with all Nutrition site managers and club presidents and discusses program eligibility and benefits, Q&A and distributed brochures and applicants to all attendees. • Big Island Workplace Connection (BIWC) Meeting Six Monthly meetings were held at the Workforce Development Division office with the BIWC partners to discuss program achievements and upcoming events. • Kupuna News Submitted for publication in division four times a year. • Job Fairs Two job fairs including the 3rd Annual Big Island Workforce Connection Job Fair and the Hawai'i Community College Career and Job Fair. Distributed brochures and applications, discussed qualifications and benefits with attendees. 48 ELDERLY ACTIVITIES SENIOR COMMUNITY SERVICES EMPLOYMENT Program Measures FY 2016-17 FY 2017-18 FY 2018-19 Actual Budget Estimate Federal Funded Positions 43 39 39 Number of Applicants Served 64 50 70 Number of Applicants Enrolled During the Year 33 10 38 Number of Enrollees Successfully Placed in Jobs 7 5 5 Site visits 58 40 50 Promotional Coverage of Program 13 8 10 Program Expenditures FY 2016-17 FY 2017-18 FY 2018-19 Actual Budget Request Number of Positions 73 72 72 • Salaries and Wages 277,741.60 443,285 402,138 Operations 14,780.00 12,782 24,588 Equipment 992.31 1,000 450 Program Total 293,513.91 457,067 427,176 Personnel Position Summary FY 2016-17 FY 2017-18 FY 2018-19 Position Title Authorized Authorized Request Account Clerk 1 1 1 Program Director II(Older Adults) 1 - - Program Director IV(Older Adults) 1 1 1 Senior Community Services Aid Hrly 70 70 70 Total 73 72 72 49 ENVIRONMENTAL MANAGEMENT ENVIRONMENTAL MANAGEMENT DEPARTMENT SUMMARY Mission Statement Maintain a clean, healthy and safe island environment by managing the island's wastewater and solid waste in a comprehensive, responsive, environmentally-safe, efficient, cost- effective manner, and to provide excellent customer service through innovative and sustainable programs that promote managing waste as a resource and lead our island society toward the goal of zero waste. Department Goals 1. To improve infrastructure, operations and procedures at the 22 transfer stations and to increase recycling rates, facility efficiency and reduce costs. 2. To educate the public regarding the department's facilities and approach to management of Solid Waste via public outreach methods. 3. To continue to educate the public on current recycling programs and the importance of reduce, reuse, and recycle. Make recycling easy, which helps with landfill diversion on the path to zero waste. 4. Continue to encourage and support the diversion of solid waste from existing landfills and maximize the reuse, reclamation or re-purposing of our solid waste stream. 5. To repair, replace or rehabilitate existing sewer infrastructure. 6. To continue the Wastewater Division's Asset Management Program to ensure efficient and effective operations 7. To provide reuse water to the community to put treated waste water effluent to beneficial use. 8. Maintain a continuous improvement environment within the department so as to encourage increased productivity and efficiency. 9. Investigate and implement, where economically feasible, alternative waste water treatment technologies. Funding Source and Position Count General Fund $1,188,978 General Fund 25 Grant Revenue - Grant Revenue/Other - Total Budget: $1,188,978 Total Number of Positions 25 50 ENVIRONMENTAL MANAGEMENT ADMINISTRATION Program Description The Environmental Management Director serves as technical advisor to the Mayor, Managing Director, Environmental Management Commission, and County Council on matters pertaining to wastewater treatment and disposal, solid waste processing and disposal, resource recovery,the recycling and disposal of all vehicles, and the removal of the derelict and abandoned vehicles. The Environmental Management Administration Office provides personnel management, accounting and billing support services as well as providing general supervision and control of the administration and operation of the Wastewater and Solid Waste Divisions and the Business Services Section. The Environmental Management Administration Office also provides personnel, clerical, technical and financial support for the Environmental Management Commission. Program Objectives 1. Establish sewer fee rates at a level to cover expenses of operations, maintenance, repairs and replacements. 2. Maintain vehicle disposal fee system to assure financial self-sufficiency for Vehicle Disposal program. 3. Improve the status of Wastewater accounts receivable. Reduce the average number of days in receivables by 5% annually. Reduce the percentage of balances over 90 days past due by 5% annually. 4. Improve the status of Solid Waste accounts receivable. Reduce the average number of days in receivables by 5% annually. Reduce the percentage of balances over 90 days past due by 5% annually. Program Highlights • Construction completed for the Repairs to the Hilo Wastewater Treatment Plant Outfall. • Construction continued on the Kealakehe Sludge Removal and Aeration Upgrade Project. • Contract awarded for the Kealakehe Scrap Metal Yard Remediation project. 51 ENVIRONMENTAL MANAGEMENT ADMINISTRATION Program Measures FY 2016-17 FY 2017-18 FY 2018-19 Actual Budget Estimate Tipping fees as%of Solid Waste Fund expenditures 32% 27% 32% Vehicle Disposal Fund Fee paying for%of program 100% 100% 100% Days in Accounts Receivable in Wastewater Division 79 77 71 Days in Accounts Receivable in Solid Waste Division 53 54 48 %of Accounts Receivable over 90 days,Wastewater 47% 50% 42% %of Accounts Receivable over 90 days, Solid Waste 29% 25% 24% Program Expenditures FY 2016-17 FY 2017-18 FY 2018-19 Actual Budget Request Number of Positions 27 26 25 Salaries and Wages 1,025,857.54 1,059,720 1,148,928 Operations 23,089.77 40,530 38,630 Equipment 33,787.16 1,520 1,420 Program Total 1,082,737.47 1,101,770 1,188,978 Personnel Position Summary FY 2016-17 FY 2017-18 FY 2018-19 Position Title Authorized Authorized Request Director of Environmental Mgmt 1 1 1 Deputy Director of Environmental Mgmt 1 1 1 Account Clerk 4 4 4 Accountant I 3 3 3 Accountant IV 1 1 1 Business Manager 1 1 1 Civil Engineer IV 2 1 0 Clerk III 2 2 2 Contracts Clerk 1 1 1 Credit&Collections Clerk 1 1 1 Human Resources Program Specialist 1 1 1 Human Resources Technician I 1 1 1 Private Secretary 1 1 1 Senior Account Clerk 3 3 3 Student Helper I 3 3 3 Student Helper II 1 1 1 Total 27 26 25 52 This page intentionally left blank FINANCES FINANCE DEPARTMENT SUMMARY Mission Statement The Department of Finance provides efficient and effective financial services fairly, accurately and courteously. We serve our customers with pride and respect and enable other departments to carry out their mission. Department Goals 1. To facilitate an integrated county-wide financial needs plan. 2. To continue development and maintenance of fiscal policies and procedures for the County of Hawai`i. 3. To encourage networking to facilitate intra and inter-governmental working relationships. 4. To continue an ongoing customer service and public relations program that facilitates interaction with the public and other departments. 5. To continue an ongoing training program to improve employee skills, including technical training and mentoring for all personnel. 6. To continue a cross-training plan for employees for all core areas. 7. To develop and maintain written operational procedures that address the various functions of the Finance Department to promote proper and consistent service. Funding Source and Position Count General Fund $ 11,031,580 General Fund 127 Grant Revenue $ 1,170,605 Grant Revenue/Other 20 Other $ 1,070,000 Total Budget: $ 13,272,185 Total Number of Positions 147 53 FINANCE ADMINISTRATION/BUDGET Program Description Administration The Office of the Director plans, directs, controls and coordinates activities of the Finance Department. The department head and staff advise the Mayor of the development and execution of administrative policies and assist the Mayor in the preparation and execution of the operating and capital budgets. In addition, the Finance administration section provides certain auxiliary services to departments and agencies. The Budget Division plans, directs and coordinates the formulation, preparation, execution,review and analysis of the County's operating budget and operating program. Budget also monitors budget appropriations and actual expenditures to ensure compliance with the law and also advises County officials on budgetary and long-range planning matters. Program Objectives Administration 1. Conduct training sessions, large and small group settings as needed, for county financial personnel. Desired outcome is to provide a training media for financial support staff. 2. Maintain interaction and education for the public by participating in community meetings and by conducting workshops on the various finance areas, including budget,purchasing and real property tax related areas. 3. Conduct informational sessions or distribute instructive materials to division managers, supervisors and/or staff at least four times per year, covering new or changing regulations,rules and procedures that affect employee relations or benefits. 4. Refer procurement protests to Corporation Counsel within three working days of receipt. Budget 1. Prepare transmittal letters, resolutions, and/or bills for the appropriate approvals and signatures for all fully-completed requests for council action received three days prior to the County Council's submittal deadlines. 2. Provide guidance and assistance to departments/agencies to ensure the fiscal responsibility and accountability in developing the operating budget. 3. Receive and process County of Hawai`i nonprofit grant applications. 54 FINANCE ADMINISTRATION/BUDGET Program Highlights Administration 1. The Waimea Vehicle Registration and Licensing (VRL) office moved out of the Waimea Police.Station to their new and larger location at the Waimea Center, 65-1158 Mamalahoa Highway. The new office officially opened on November 19, 2015. Two additional employees were added to the original staff and this new location is now able to service vehicle registration, driver's license and state identification cards. 2. Property Management completed the acquisition of Pohoiki Bay in Puna on November 17, 2015, encompassing 26.762 acres near Pohoiki Park, and Kahua Olohu in Ka`u on June 30, 2016, encompassing 13 acres of former Makahiki lands. Funding for these purchases came from the Public Access, Open Space and Natural Resources Preservation (PONC) fund and ensures that these lands remain preserved in open space and protected in perpetuity for the people of Hawai`i. 3. In February 2016, the Treasury Division issued $235,765,000 in general obligation bonds. The net interest cost on these bonds was 2.31%. The proceeds of the bonds were used for new projects as well as to pay off outstanding bond anticipation notes and refund existing debt to save on interest cost. Moody's and Standard & Poor's reaffirmed the County's bond ratings of Aa2 and AA-respectively. Budget 1. The Budget Office continues to provide guidance and assistance on budget/finance issues and items requiring legislative action. In FY 2016-17 the Office prepared 77 resolutions, 51 bills, one donation letter, and 102 transmittal letters on behalf of departments/agencies for County Council action. 55 FINANCE ADMINISTRATION/BUDGET Program Measures FY 2016-17 FY 2017-18 FY 2018-19 Actual Budget Estimate Nonprofit Grant Recipients' Payment Processing 147 150 200 Request for Council Action Forms Processed 138 165 165 Training Sessions Held for County Fiscal Personnel 2 3 3 Program Expenditures FY 2016-17 FY 2017-18 FY 2018-19 Actual Budget Request Number of Positions 9 9 9 Salaries and Wages 631,923.08 648,694 721,388 Operations 12,969.59 19,170 19,170 Equipment - 500 500 Program Total 644,892.67 668,364 741,058 Personnel Position Summary FY 2016-17 FY 2017-18 FY 2018-19 Position Title Authorized Authorized Request Director of Finance 1 1 1 Deputy Director of Finance 1 1 1 Budget Administrator 1 1 1 Budget Specialist 1 1 1 Clerk III 1 1 1 Human Resources Specialist II 1 1 1 Human Resources Technician I 1 1 1 Private Secretary 1 1 1 Program Manager 1 1 1 Total 9 9 9 56 FINANCE ACCOUNTS Program Description The Accounts Division maintains general accounting and fixed asset depreciation records of the County; provides useful, accurate and timely financial reports to the public and agencies; prepares payrolls and pension rolls; pays all obligations of the County; supports the Pension Board. Program Objectives g J 1. Close FY 2017-18 books and issue final June 30 Budget Status Report by October 15, 2018, and determine the General Fund's fund balance by September 30, 2018. 2. Obtain Certificate of Achievement for Excellence in Financial Reporting from the Government Finance Officers Association(GFOA) for the County's June 30, 2018 Comprehensive Annual Financial Report. 3. Close the books and have the monthly budget status reports available in FRESH within ten working days after the end of the month or close of the previous month, whichever is later, except for June, July, August, September and October. 4. Support the FRESH(Financial and Resource Enterprise Software for Hawaii County) system accounts payable, general ledger and payroll modules. This includes maintaining and keeping abreast of changes to the current modules that Accounts is responsible for, as well as, helping users and providing training when necessary. 5. Ensure that all claim payments made are proper and legal by pre-auditing 100% of payment requests for accuracy and propriety, returning items that are not accurate or proper to departments for correction. 6. Provide certificate of the availability of funds on County contracts within three working days of the contract's submission to Accounts Division. 7. Pay vendors promptly by issuing all warrants for claims within seven working days of the receipt of the invoice by Accounts Division. 8. Ensure that all employees receive the correct amount of pay and related benefits by pre-auditing 100% of payroll claims for accuracy and compliance with legal and contractual requirements, and filing all required payroll tax forms and returns on time. 57 FINANCE ACCOUNTS Program Highlights 1. The County received a Certificate of Achievement for Excellence in Financial Reporting from the Government Finance Officers Association for its June 30, 2016 Comprehensive Annual Financial Report. 2. The Accounts Division staff was actively involved in the continued support of our financial software, FRESH. 3. The Accounts Division staff continues to be an ongoing resource to all County departments for financial related matters. Program Measures FY 2016-17 FY 2017-18 FY 2018-19 Actual Budget Estimate Claims Checks&Electronic Funds Transfers Issued 41,415 42,000 42,000 Payroll Checks Issued 4,954 5,000 5,000 Direct Deposit Stubs Issued 57,701 58,000 58,000 Funds Maintained 42 43 43 Contracts,Amendments&Change Orders Certified 1,062 1,500 1,300 Pensioners 23 23 20 Regular&Part-Time Employees 2,559 2,650 2,600 Program Expenditures FY 2016-17 FY 2017-18 FY 2018-19 Actual Budget Request Number of Positions 13 12 12 _Salaries and Wages 567,739.60 625,418 700,911 Operations 158,373.96 170,860 168,560 Equipment 39.95 100 100 Program Total 726,153.51 796,378 869,571 58 FINANCE ACCOUNTS Personnel Position Summary FY 2016-17 FY 2017-18 FY 2018-19 Position Title Authorized Authorized Request Account Clerk 1 1 1 Accountant II 1 1 1 Accountant V 1 1 1 Accounts Payable Supervisor 1 1 1 Clerk III 1 - - Controller 1 1 1 Financial Systems Analyst 1 1 1 Payroll Processing Supervisor 1 - - Payroll Specialist II - 1 1 Pre-Audit Clerk I 3 3 3 Program Manager 1 1 1 Senior Account Clerk 1 1 1 Total 13 12 12 59 FINANCE PURCHASING Program Description The Purchasing Division assists all County agencies and programs in the purchasing of required goods and services in accordance with Hawai'i Revised Statute 103D, Finance Director Rules and Hawai'i County Purchasing Procedures. It is the mission of the Purchasing Division to procure quality goods and services that meet the user's needs, at a reasonable cost, in a fair and impartial manner, and with the maximum feasible amount of competition. Construction projects are procured through the Public Works Department. Program Objectives 1. Use technology effectively by processing 95% of all IFBs, RFPs and RFQs using Public Purchase, the division's chosen e-procurement system. 2. Use technology effectively by processing 75% of all documents electronically to the departments, agencies and public by using Public Purchase, Eden, Laser fiche or email. 3. Provide outstanding customer service to departments and agencies by completing draft specifications for formal advertised bidding (IFBs or RFPs) 90% of the time within 60 days of receipt of the request. 4. Provide outstanding customer service to departments and agencies for purchases less than the formal bidding limits, by completing the request for quotation process 95% of the time within ten working days of receipt. 5. Provide outstanding customer service by processing 95% of routine documents (invoice payment approvals, contracts, change orders and supplemental agreements)within two working days of receipt, including electronic approvals. 6. Encourage staff professional development by requiring staff to attend a minimum of one professional development training class yearly,two classes required for supervisory staff. 60 FINANCE PURCHASING Program Highlights • On an annual basis,the division awards approximately thirty (30)price term agreements for use by County departments. The use of price term agreements are strongly encouraged by the division as a way to reduce costs through economies of scale, and staff time by eliminating repetitive bidding practices. New price term agreements for the fiscal year include bottled water, computer equipment and emergency medical supplies. Copies of current price term agreements are listed in the division's intranet page. • The division was awarded the 2017 Procurement Professional Excellence Team Award for excellence to recognize its contributions to state procurement and for the effectiveness of the county's acquisition system. • In FY 2016-17, the division achieved an approximate savings of$2,456,365, not including annual price term agreements, for agencies and departments through the use of competitive sealed bidding. Savings were calculated by subtracting the second lowest bidder's price from lowest bidder's price. 61 FINANCE PURCHASING Program Measures FY 2016-17 FY 2017-18 FY 2018-19 Actual Budget Estimate Purchase Orders Issued 2,138 2,400 2,400 Invoice Payment Approvals 8,748 11,000 11,000 Requisitions Received 1,896 2,300 2,300 Contracts Completed 228 275 275 Advertised Formal Bids and Requests for Proposals 134 135 135 Informal Written Requests for Quotations 739 850 850 Contract,Change Order&Supplemental Agreement 1,036 1,100 1,100 Review for Compliance Sole Source Approvals(Exceeding$25,000) 4 10 10 Professional Services exceeding$5,000 48 45 45 Program Expenditures FY 2016-17 FY 2017-18 FY 2018-19 Actual Budget Request Number of Positions 7 6 6 Salaries and Wages 299,625.36 300,164 293,708 Operations* 80,218.62 90,928 86,335 Equipment 39.95 50 250 Program Total 379,870.01 391,142 380,293 * Office Supply Storeroom discontinued FY16-17 onward. Personnel Position Summary FY 2016-17 FY 2017-18 FY 2018-19 Position Title Authorized Authorized Request Buyer I 1 1 1 Buyer III 1 1 1 Contracts Clerk 1 1 1 Procurement& Specifications Specialist 1 1 1 Purchasing Agent 1 1 1 Storekeeper 1 - - Student Helper I 1 1 1 Total 7 6 6 62 FINANCE TREASURY Program ]Description The Treasury Division collects, manages, and invests the County's cash. Treasury arranges financing (municipal bonds) for capital improvement projects and improvement districts. This office assists in the improvement district(ID) and Community Facilities District(CFD) formation process and administers the ID/CFD after the loan/bonds are issued. Major accounting functions performed include the receipting of all revenues, reconciliation of bank accounts, and accounting of tax exempt capital improvement expenditures. Program Objectives 1. Invest 99 per cent of all funds in interest-bearing accounts or certificates. 2. Maintain sufficient liquidity to meet cash requirements. 3. Maximize interest income by attaining budgeted projection while ensuring the safety of County funds. 4. Reconcile monthly statements within 30 days of receipt. Program Highlights We issued our fourth series of bond anticipation notes and continue working with four institutional buyers in order to lessen our dependence on a single purchaser. Note financing saves the county substantial interest costs in contrast to immediately issuing long term bonds. It also increases our compliance with IRS regulations by ensuring we meet the spenddown requirements for tax exempt monies. Treasury continues to assist the Department of Environmental Management in the establishment of the county's first sewer improvement district. Treasury also is working with the Department of Water Supply on two proposed water improvement district projects. 63 FINANCE TREASURY Program Measures FY 2016-17 FY 2017-18 FY 2018-19 Actual Budget Estimate Improvement District 2 2 3 d General Obligation Bons 21 14 17, Petty Cash Vouchers Paid 401 700 700 Treasury Receipts Handled 13,378 14,000 14,000 State Revolving Fund(SRF)Loans 7 5 7 Per Cent of Cash Invested 100.00% 99.99% 99.99% Rate of Return on Amount Invested .40% .54% 1.05% Program Expenditures FY 2016-17 FY 2017-18 ' FY 2018-19 Actual Budget Request Number of Positions 6 6 6 Salaries and Wages 365,705.75 329,468 342,963 Operations 10,769.35 18,031 17,427 • Equipment - 100 _ 100 Program Total 376,475.10 347,599 360,490 Personnel Position Summary FY 2016-17 FY 2017-18 FY 2018-19 Position Title Authorized Authorized Request Account Clerk 1 1 1 Accountant I 1 1 1 Accountant III 1 1 1 Pre-Audit Clerk I 1 1 1 Senior Account Clerk 1 1 1 Treasurer 1 1 1 Total 6 6 6 64 FINANCE REAL PROPERTY TAX Program Description The role of the Real Property Tax Division is to assess all real property in a uniform and equitable basis for purposes of real property taxation. All real property is assessed based on fair market value. The division is also responsible for collecting all taxes, processing exemptions,programs, dedications and coordinating the appeals as imposed by Chapter 19, Hawai`i County Code, as amended. Program Objectives 1. Maintain sales assessment mean ratio +1- 10% from the 100% assessment. 2. Maintain a co-efficient of dispersion at+1- 15% of the mean ratio. 3. Conduct field inspections of 95% for all new construction. 4. Maintain an active educational and informational program on real property taxation. 5. Initiate proceedings for two real property tax foreclosure sales to reduce the number of delinquent accounts and dollar amount of delinquent taxes owed to the County. Program Highlights 1. The number of appeals at FY 2017-18 certification remained low at 170 as compared with 399 in the FY2016-17 season. All the Board of Review positions were filled for the current appeal season. 2. There were a number of training opportunities offered to the staff throughout the year, including continuing education credits for those that are certified or licensed appraisers. We hosted the IAAO 101 Course, `Fundamentals of Real Property Appraisal' in Kona. We also hosted the IAAO 332 Course, `Modeling Concepts' in Hilo. As the appraisers move up the career path they are being exposed to advanced training in land valuation, market modeling and other specialized courses. 65 FINANCE REAL PROPERTY TAX Program Measures FY 2016-2017 FY 2017-2018 FY 2018-2019 Actual Budget Estimate Parcel Count(taxable) 140,858 141,000 141,100 Parcel Count(non-taxable) 6,448 6,700 6,500 Number of Tax Bills(1St and rd half) 220,540 260,000 215,000 Number of Agency Records(1st and 2nd half) 61,121 66,000 62,000 Assessment Appeals 399 1,000 500 Number of Condominium Units 14,488 12,500 15,000 Current Year Balance at 6/30(millions) 5.5 8.0 6.0 Prior Year Balance at 6/30(millions) 10.8 11.0 11.0 Delinquent Taxes at 6/30(millions) 16.3 19.0 17.0 Appraisal Section-East Hawaii Land Inspections 682 350 450 Building Inspections 1,405 2,100 2,100 Agricultural Inspections 257 2,000 1,000 Appeal Inspections 76 400 200 Appraisal Section-West Hawaii Land Inspections 193 300 500 Building Inspections 882 1,800 1,800 Agricultural Inspections 160 1,000 500 Appeal Inspections 119 600 300 Clerical Section-East Hawaii Exemptions Processed 4,262 3,000 3,500 _Telephone Inquiries 9,255 11,000 10,000 Over-the-Counter Inquiries 5,409 7,500 6,000 Address Changes 19,276 12,000 12,000 Amended Assessment Notices Prepared 1,473 2,000 1,500 Clerical Section-West Hawaii Exemptions Processed 6,566 3,000 3,000 Telephone Inquiries 4,763 6,750 5,000 Over-the-Counter Inquiries 5,316 6,000 5,500 Address Changes 12,501 5,000 6,000 Amended Assessment Notices Prepared 1,187 1,200 1,200 Collections Section-East Hawaii Current Year Collection(Targeted Revenue) 240,000,000 255,000,000 292,000,000 Prior Year Collection(Targeted Revenue) 7,000,000 7,000,000 7,000,000 Delinquent Accounts Closed 328 1,000 400 Foreclosure Action: 2 2 2 Properties Sold 121 180 175 Revenues Collected 439,836 300,000 350,000 Mapping Section II Total Documents Processed 12,932 14,000 16,000 Ownership Changes 9,443 12,000 13,000 Revised Parcel Maps 557 800 700 66 FINANCE REAL PROPERTY TAX Program Expenditures ' FY 2016-17 FY 2017-18 FY 2018-19 Actual Budget Request Number of Positions 47 48 48 Salaries and Wages 2,023,444.15 2,354,334 2,394,126 Operations 1,017,760.71 1,295,015 1,783,715 Equipment 31,176.14 13,740 13,740 Program Total 3,072,381.00 3,663,089 4,191,581 , Personnel Position Summary FY 2016-17 FY 2017-18 FY 2018-19 Position Title Authorized Authorized Request Abstractor I 4 4 4 Abstractor II 1 1 1 Accountant II 1 1 1 Assistant County RP Tax Administrator 1 1 1 Cashier II 2 2 2 County Real Property Tax Administrator 1 1 1 Geographic Information System Analyst II 1 1 1 Real Property Appeals Board Clerk 1 1 1 Real Property Appraiser IV 12 12 12 Real Property Appraiser V 2 2 2 Real Property Appraiser VI 1 1 1 Real Property Tax Clerk 12 12 12 Real Property Valuation Analyst III 2 3 3 Senior Account Clerk 1 1 1 Supervising Real Property Tax Clerk I 1 1 1 Supervising Real Property Tax Clerk II 1 1 1 Tax Collection Assistant 3 3 3 Total 47 48 48 67 FINANCE RISK MANAGEMENT Program Description The Risk Management Division is responsible for developing and implementing a program to manage risk in order to protect County assets, minimize the interruption of vital services, provide a safe environment for the public and County employees, and reduce the cost of accidents and other financial losses. Program Objectives 1. Continue to develop the Risk Management Division so as to be able to respond to inquiries and requests for assistance within a reasonable time. 2. Annually meet and collaborate with departments to discuss current risk issues, assess the policies and procedures in place and make necessary modifications to reduce risk and improve regulation compliance. 3. Annually review the County's self-insurance program and research insurance industry products to determine the most advantageous program to reduce potential financial loss and provide adequate protection. 4. Meet every four months with Risk Management Committee to discuss activity and current risk issues. 5. Meet monthly with Safety Division Administrator to discuss areas of safety concern and schedule safety and training programs to minimize the impact of such concerns. Program Highlights • Insurance procurement for the FY 2016-17 season resulted in discount of premium expense for renewal of Mass Transit, Fire EMT and Helicopter policies, and County property policy while most other policy premiums remained constant during this time of market increases. • Risk Management Committee meetings were held every four months throughout the year and have been a well-attended forum for department/agency representatives to learn of division activity and discuss action for particular concerns. A plan has been put in place for the division to visit County facilities to assess risk issues and suggest remedial action where appropriate. • Data base for accidents is being maintained so as to recognize areas of concern and provide accurate information to effected department/agency to assist in resolution thereof. Departmental Safety Committees have been established to provide employees an opportunity to discuss and address safety concerns and have a voice in their department's well-being. 68 FINANCE RISK MANAGEMENT Program Measures FY 2016-17 FY 2017-18 FY 2018-19 Actual Budget Estimate Department consultations held re risk factors 10 10 10 New risk management initiatives carried out 3 3 3 Risk Management Committee meetings 2 2 3 Insurance evaluation and procurement 12 12 12 Safety Division meetings re:training 4 4 4 Program Expenditures FY 2016-17 FY 2017-18 FY 2018-19 Actual Budget Request Number of Positions 1 1 1 Salaries and Wages 105,025.13 94,180 108,688 Operations 929.71 1,575 1,819 Equipment - 100 100 Program Total 105,954.84 95,855 110,607 Personnel Position Summary FY 2016-17 FY 2017-18 FY 2018-19 Position Title Authorized Authorized Request Risk Management Officer 1 1 1 Total 1 1 1 69 FINANCE PROPERTY MANAGEMENT Program Description The Property Management Division is responsible for the acquisition and disposal of the County's real property including land, remnants, easements, sale of abandoned roads, buildings and other miscellaneous real property assets. This includes the acquisition of Right-of-Ways, Governor's Executive Orders for State owned lands, easements, right-of- entries and other types of real estate interests in connection with the Department of Public Works, Department of Environmental Management, Department of Parks and Recreation and other general County purposes. The division manages, administers and maintains the fiscal responsibility for leasing of private lands for County use in addition to leasing of County land and buildings to private users. The Property Management Division is responsible for being the office of record for the maintenance of records related to the County's acquisition and disposal of real and personal property assets. The division supports the Public Access, Open Space and Natural Resources Preservation Commission (PONC) and preparation of its annual recommendations to the Mayor of lands worthy of preservation for further forwarding to the County Council. In addition, the PONC Commission has also been tasked with reviewing stewardship grant applications submitted by non-profits who are interested in maintaining the lands acquired with monies from the PONC Fund. The division is also responsible for the negotiation and acquisition of lands authorized by the County Council utilizing the Public Access, Open Space and Natural Resources Preservation Fund. Program Objectives 1. Provide support for PONC in meeting its requirement of submitting its annual list of prioritized properties to the Mayor by December 31, 2017. 2. Identify and initiate negotiations on the purchase of the next property pursuant to recommendations by PONC, the Mayor and as authorized by the County Council. 3. Provide support for PONC as they review, evaluate and make recommendations to the director of Parks and Recreation regarding applications for stewardship grants from the PONC Maintenance Fund. 4. Provideright-of support for the land management and right of way acquisition needs for all County departments. artments. 5. Provide administrative and fiscal management of County leased properties and insure leases are paid on time. 6. Dispose of surplus real property as requested and authorized by the Director of Finance. 70 FINANCE PROPERTY MANAGEMENT Program Objectives (continued) 7. Maintain the fixed assets record system of County property and submit the annual fixed asset report to the County Council. 8. Hold at least one public auction for the disposal of useable surplus County owned personal property. Program Highlights Most recently, Property Management Division participated in the open space acquisition of 13 acres in Na`alehu, Ka'u also referred to as Kahua Olohu. A portion of the parcel is within an area known to be the site of traditional gaming fields and Makahiki grounds. Acquisition by the Countywill preserve culturally important sites with a long-term goal of local community groups and descendants to steward these lands and re-institute Hawaiian cultural games during the traditional Makahiki season. Property Management Division participated in the open space acquisition of 3,127.95 acres of land in Kahuku, Ka`u also known as the "Road to the Sea". Grant funds from the State, Legacy Land Conservation Program and Federal, U.S. Fish and Wildlife Service, Recovery Land Acquisition were utilized along with PONC fund for the acquisition of this property. This will ensure public access to the shoreline and protect the coastline for wildlife habitat. Program Measures FY 2015-16 FY 2017-18 FY 2018-19 Actual Budget Estimate Surplus personal property auctions 0 1 1 Surplus real property sales 0 1 2 Real property transactions 22 10 10 Program Expenditures FY 2015-16 FY 2017-18 FY 2018-19 Actual Budget Request Number of Positions 4 4 4 Salaries and Wages 216,974.36 218,520 238,158 Operations 1,760,063.30 1997486 2,050,545 Equipment - 100 100 PONC—Open Space Commission 2,892.46 5,250 4,950 Program Total 1,979,930.12 2,221,356 2,293,753 71 FINANCE PROPERTY MANAGEMENT Personnel Position Summary FY 2015-16 FY 2017-18 FY 2018-19 Position Title Authorized Authorized Request Property Management Specialist 1 1 1 Property Manager 1 1 1 Property Management Technician 1 1 1 Senior Account Clerk 1 1 1 Total 4 4 4 72 FINANCE VEHICLE REGISTRATION AND LICENSING Program Description The Vehicle Registration and Licensing Division administers the functions of driver licensing, commercial driver licensing, motor vehicle registration,periodic motor vehicle inspections, issues bicycle, and business licenses and monitors the issuing of dog licenses. The Driver's License Section issues Driver's Licenses and Commercial Driver's Licenses. The Motor Vehicle Registration Section issues vehicle, bicycle and select business registrations. The Periodic Inspection Section authorizes and monitors Vehicle Inspection providers. Program Objectives Vehicle Registration 1. Process mail within three business days from date received. 2. Recommend and implement at least one change in operations to enhance customer service experience. 3. To have 90 percent of`Service Excellence Surveys' indicate "Excellent" overall efficiency rating in responding to customer concerns. Licensing 1. Respond to inquiries and requests for renewals/duplicates by mail within four business days from date received. 2. Recommend and implement at least one change in operations to enhance customer service experience. 3. To have 90 percent of`Service Excellence Surveys' indicate "Excellent"overall efficiency rating in responding to customer concerns. Periodic Motor Vehicle Inspection 1. Conduct at least 1,000 inspections of stations issuing safety checks. 73 FINANCE VEHICLE REGISTRATION AND LICENSING Program Highlights • Driver's License saw an increase of.35 percent in driver license renewals for FY 2016-17. We anticipate a steady increase in driver's license renewals for the next three years. • On January 1, 2017, we began issuing number plates for mopeds and began a new registration system for mopeds under.Act 200. Act 200 (SLH2O16) was signed into law on July 5, 2016. • 14,357 individuals utilized our vehicle registration online renewal application. 74 FINANCE VEHICLE REGISTRATION AND LICENSING Program Measures FY 2016-17 FY 2017-18 FY 2018-19 Actual Budget Estimate Vehicles(Registrations Processed) 182,877 193,000 185,835 MV Transfers 41,018 41,500 34,356 Duplicate Certificates 9,861 9,400 10,090 Non-Resident Permits 66 200 46 Business and Occupation Licenses 212 65 150 Bicycle Licenses 5,174 5,000 5,000 Dog Licenses 7,002 5,000 5,000 Subpoena Certificates 1,575 2,000 2,000 Written Driver's Tests 7,628 11,920 8,652 Driver Road Tests 5,517 5,400 5,532 Driver's License Issued 23,414 23,648 23,885 CDL Written Driver's Tests 1,055 1,000 1,164 State Identification Cards 7,704 7,500 7,500 Inspections of Safety Check Issuers 1,044 1,100 1,100 Program Expenditures FY 2016-17 FY 2017-18 FY 2018-19 Actual Budget Request Number of Positions 61 61 61 Salaries and Wages 2,350,305.65 2,817,632 2,947,673 Operations 629,747.25 1,163,300 1,372,609 Equipment 9,544.83 49,544 4,550 Program Total 2,989,597.73 4,030,476 4,324,832 75 FINANCE VEHICLE REGISTRATION AND LICENSING Personnel Position Summary FY 2016-17 FY 2017-18 FY 2018-19 Position Title Authorized Authorized Request Accountant I 1 1 1 Account Clerk 1 1 1 Clerk III 6 6 6 _ Driver License Clerk I 1 0 0 Driver License Clerk II 1 1 1 Driver License Examiner I 9 9 9 Driver License Examiner II 3 3 3 Motor Vehicle Control Inspector I 3 3 3 Motor Vehicle Control Inspector II 1 1 1 Motor Vehicle Registration Clerk I 11 7 7 Motor Vehicle Registration Clerk II 1 - - MV Financial Responsibility Clerk I 2 2 2 Student Helper I 1 1 1 Supervising Driver License Examiner 1 1 1 Supervising DL Financial Responsibility Clerk 1 1 1 Supervising Motor Vehicle Registration Clerk 1 1 1 Supervising Vehicle Registration&Licensing Clerk 1 2 2 Vehicle Registration&Licensing Administrator 1 1 1 Vehicle Registration&Licensing Clerk 15 20 20 Total 61 61 61 Cost for five of the Motor Vehicle Registration Clerk I,three of the Vehicle Registration&Licensing Clerk and one Driver License Clerk II positions are reimbursed by the State Department of Transportation. 76 FIRE\ FIRE DEPARTMENT SUMMARY Mission Statement "Providing exceptional, all hazards emergency services to the residents and visitors of Hawai`i Island." Department Goals The Hawai`i Fire Department provides the residents and visitors of Hawai`i County with mitigation of diverse all hazard emergency incidents. There is an ever-growing demand for our services due to the diversity of emergency incidents across Hawai`i Island. Continuing with the Hawai`i Fire Department's 2015-2020 Strategic Plan, the Hawai`i Fire Department shall continue to provide exceptional all hazard mitigation response. The Strategic Plan provides the tools to meet the growing demands of our island community. The Strategic Plan is a living document, and as such, the department performs routine evaluations of our evolving community needs as well as annual assessment of the success of our goals and objectives. The movement of the Hawai`i Fire Department is steered toward the following guiding goals and objectives: 1. The Hawai`i Fire Department will protect the citizens and visitors of Hawai`i County by developing, implementing, and maintaining program strategies that provide for a positive influence in reducing the effects of fire related incidents which would produce losses throughout Hawai`i County. Fire losses include: a. Loss of Life: The actual loss of human life attributed to fire related incidents. b. Loss of Property: The estimated property value loss attributed to fire related incidents. c. Socioeconomic Impact: The direct impact on fire related incidents upon community social and financial stability. d. Environmental Impact: The loss or damage of natural or cultural resources as a result of fire related incidents. Funding Source and Position Count General Fund $30,532,886 General Fund 382 EMS Contract Revenue $16,830,274 Grant Revenue/ Other 120 Hapuna LG Contract $ 560,443 Split Funding: GF/Grant/Other 27 Grant Revenue $ 185,000 Other $ 139,000 Total Budget: $48,247,603 Total Number of Positions 529 77 FIRE DEPARTMENT SUMMARY Department Goals (continued) 2. Hawai`i County, with its vast open area and rural communities, presents a challenging task in providing Emergency Medical Services (EMS)to our community. EMS Services are directly impacted by socioeconomic changes such as unemployment, poverty, population demographic shifts, and access to and availability of health care; it requires constant monitoring and modification optimally, to provide proper pre- hospital EMS response. For nearly 4 decades, the Hawai`i Fire Department remains as the only municipal Fire Department Based EMS Program in the State of Hawai`i. As such,the Hawai`i Fire Department will: Develop, implement, and maintain program strategies that will directly influence the quality of pre-hospital emergency medical services throughout the island of Hawai`i. Such strategies and tactics would in a positive manner directly impact and positively influence: a. Patient survivability in the presence of a pre-hospital illness or injury. b. Patient disability associated with pre-hospital illness or injury. 3. The Hawai`i Fire Department will: Develop, implement, and maintain program strategies that will support the effective response and mitigation of mass casualty and disaster type incidents or events in collaboration with all County of Hawai`i's public safety agencies tasked with the planning for, response to, and mitigation of events both natural and man-made. 4. The Hawai`i Fire Department will: Develop, implement, and maintain strategies that will have a direct and positive impact on the response and mitigation of various hazardous materials type incidents. Similar to fire related incidents, this would include the influence of: a. The reduction or minimizing of public exposure to hazardous materials incidents. b. The reduction or minimizing of environmental impact from hazardous materials incidents. 5. The Hawai`i Fire Department will: Develop, implement, and maintain strategies that will have a direct and positive influence on the safety and recreational satisfaction of patrons of County protected beach parks and shoreline areas. 6. The Hawai`i Fire Department will: Develop, implement, and maintain strategies that will support and enhance the effectiveness to respond to and mitigate search and rescue type incidents 78 FIRE DEPARTMENT SUMMARY Department Goals (continued) 7. The Hawai`i Fire Department will: Develop and implement strategies that strengthen the Volunteer Firefighting force to further enhance its effectiveness to respond to and mitigate fire related incidents. Department Objectives 1. Utilizing the following mechanisms or processes, department goal attainment would be pursued and achieved by maximizing available resources: a. Pre-Incident Strategies and Tactics. This would include the consideration and possible implementation of prevention and public education programs focused on identified issues and target audiences, with the intent on taking proactive steps to preventing incidents and accidents thereby reducing losses and morbidity and disability. Further, through more proactive and preventative actions and partnerships with programs such as CERT (community emergency response team) a community based first response concept may be encouraged and promoted within our community to reduce the dependency or reliance on government to address or respond to community needs in times of reduced resources and services or when system capabilities or capacities are exceeded such as with large scale disasters. b. Preparedness and Capability Enhancement. Based on the respective missions and service delivery expectations, identify, adopt, and implement resource and training standards aimed at providing the highest quality of service. c. Post Incident Analysis. This Component of is essential to and directly associated with the development of pre-incident strategies and tactics. Through the standard Post Incident Debriefing, mission performance as well as outside contributing factors or circumstances surrounding the emergency incident, are useful tools to identify and develop new program measures or strategies to include public education and awareness as well as hazard and risk identification. d. Operational Tactics and Strategies. Concurrently with the support of preparedness and capability enhancement, identify, establish, and implement operational tactics and strategies that will maximize operational effectiveness and overall incident mitigation safety. It is with this component that a philosophy of risk management should be considered and acknowledge the following: 79 FIRE DEPARTMENT SUMMARY Department Objectives (continued) • Risk life to save viable life • Consider significant risk to recover lost life or save property that can be saved • Risk little to nothing for that which cannot be saved 2. Continue/maintain annual review of industry and government standards for current mission and service delivery. Such standards may include, but are not limited to apparatus and equipment, staffing levels,training, response times, and service area demographics. Referenced recognized standards may include but are not limited to such organizations as:National Fire Protection Association(NFPA), Insurance Services Office.(ISO), and the Hawai`i Insurance Bureau, the State of Hawai`i Department of Health, and the United States Lifeguarding Association. 3. Maintain annual review of department's ability to meet service delivery standards. 4. Identify specific resource,personnel, and training requirements to achieve recognized standards. 5. Develop a financial report and budget projections required to implement reforms. 6. Identify funding sources for proposed reforms to include alternative funding programs and inter-agency cost sharing or partnerships. 80 FIRE EMERGENCY OPERATIONS DIVISION Program Description The Emergency Operations Division represents the service delivery and emergency response and emergency mission performance components of the Hawai`i Fire Department. Although the effectiveness of the Emergency Operations Division in fulfilling its missions is reliant and dependent upon the support and assistance of other divisions, bureaus, and sections of the organization, in the development of the program budget each sub-unit(Operations, EMS, Special Operations [Rescue and Hazmat Operations], Ocean Safety), and the sub-units of the Support Services Division(Fire Prevention, Auxiliary Services, Training, Volunteer Training) are addressed accordingly and respectively. The Emergency Operations Division is tasked with the delivery and performance of Fire Protection and Suppression(structural, wild land, transportation, etc.), Emergency Medical Services, Search and Rescue, Hazardous Materials Incident response, and a variety public safety services at County staffed and guarded beaches through its Ocean Safety Program. These services are recognized as critical and essential life safety and property conservation programs. In addition to public sentiment or customer satisfaction and expectations, the various programs are measured against recognized industry standards such as those established by the National Fire Protection Association(NFPA). Such standards support a more qualitative and quantitative assessment of program performance. Program Objectives 1. Develop and implement a refresher training for all Fire Captains assuming the duties of Operations Battalion Chief by August 2018. 2. Reassess and make necessary amendments to the Operations Retraining and Recertification calendar as well as its notification process by December 2018. This program calendar is designed to give personnel adequate notice of expirations as well as any upcoming training and recertification classes. 3. Create an "Operational Priorities"program by February 2018. This program identifies the types of training, equipment, and resources needed to assure safe and successful outcomes at all emergency incidents. 4. Evaluate the Policies and Procedures for the HFD Administrative Affairs Committee and provide comments/amendments by April 2019. This committee will be tasked to conduct specialized investigations, and annual review of the Hawai`i Fire Department Policies and Procedures, Rules and Regulations, Memorandum of Understanding, and Memorandum of Agreements. 81 FIRE EMERGENCY OPERATIONS DIVISION Program Objectives (continued) 5. Create a training and retraining schedule for all supervisory personnel on the process, procedure and completion of all Fiscal and Human Resources documents by June 2019. Program Highlights • During FY 2016-17, the Hawai`i Fire Department responded to a total of 24,379 calls for assistance from the public: 727 Fire/Explosion related, 17,135 EMS and Rescue related, 221 Hazardous conditions without fire, 1,745 public service, 4,227 good intent, 304 false alarm, 13 severe weather, and 7 special incidents. • Filling of critical vacant positions in the Fire Department through internal promotional examinations and new hiring. • Continue to provide mandatory Incident Command System training, Confined Space training, Fireground Survival training to personnel. • Continue to provide community service through Blood Pressure screening, Static displays, Fire Extinguisher Training, Child Safety Seat program, Career development program, CPR Instruction, and numerous Public Safety Talks. HFD provided EMS and Fire standby at large events such as the Ho`olaule`a, Lava man, Honu race, Ironman,Relay for Life, Merry Monarch, and Hilo triathlon which an estimated 70,000 people attended in all. We also provide on-site Fire and EMS support at seasonal events such as the 4th of July, Pumpkin patch, and Cherry Blossom festivals. Program Measures FY 2016-17 FY 2017-18 FY 2018-19 Number of Responses: Actual Budget Estimate Fire 727 750 725 EMS/Rescue 17,135 17,400 17,300 Hazardous Material Conditions 221 300 250 Others/Needless/Special Service 6,283 6,200 6,300 82 FIRE EMERGENCY OPERATIONS DIVISION Program Expenditures FY 2016-17 FY 2017-18 FY 2018-19 Actual Budget Request Number of Positions 454 454 454 Salaries and Wages 36,813,384,63 35,977,451 37,236,607 Operations 4,183,610.62 4,405,088 4,235,028 Equipment 591,891.84 353,445 355,995 Equipment-Federal/Private - 115,000 115,000 LEPC 9,445.46 45,000 45,000 Program Total 41,598,332.55 40,895,984 41,987,630 Personnel Position Summary FY 2016-17 FY 2017-18 FY 2018-19 Position Title Actual Budget Request Fire Chief 1 1 1 Deputy Fire Chief 1 1 1 Account Clerk 3 3 3 Accountant I 2 2 2 Accountant IV 1 1 1 Aeromedical Helicopter Pilot 3 3 3 Assistant Fire Chief 2 2 2 Battalion Chief 9 9 9 Chief Aeromedical Helicopter Pilot 1 1 1 Clerk III 1 1 1 Fire Captain 53 53 53 Fire Communications Supervisor 1 1 1 Fire Equipment Operator 60 60 60 Fire Fighter 147 147 147 Fire Fighter Recruit(Temp) 60 60 60 ; Fire Radio Dispatcher II 12 12 12 Fire Radio Dispatcher III 3 3 3 Fire Rescue Specialist 18 18 18 Fire/EMS Specialist I 3 3 3 i Fire/EMS Specialist II 45 45 45 Fire/EMS Specialist III 2 2 2 Fire/Hazardous Materials Specialist 18 18 18 Human Resources Assistant 1 1 1 Human Resources Program Specialist 1 1 1 Human Resources Technician I 1 1 1 Private Secretary 1 1 1 Senior Account Clerk 2 2 2 Storekeeper 2 2 2 Total 454 454 454 83 FIRE EMERGENCY OPERATIONS DIVISION Emergency Medical Services (EMS) Bureau Program Description The Emergency Medical Services (EMS)Bureau is directly aligned with the Emergency Operations Division and provides program support and coordination. The EMS Bureau participates in the development of recommendations relating to program budgets, equipment acquisition, policy and procedure establishment and also acts as the department's liaison with the many health care agencies of our community. Another essential function of the EMS Bureau is coordination of Emergency Medical Technician(EMT) and Mobile Intensive Care Technician(MICT or Paramedic)training. As the department's liaison,the EMS Bureau assists our community health organizations in the prevention, treatment, and recovery from community health hazards. Program Objectives 1. Facilitate discussion with Hawai`i County officials and State Legislatures on supporting a Bill allowing billing revenues for EMS transports be placed in to an EMS Special fund for State EMS to expand services. Goal will be to meet with officials in the first quarter of FY 2018 in preparation for submittal of requests for the 2019 legislative session. 2. Continue to approach County of Hawai`i officials and State Legislatures with request to fund additional ambulance services in the district of Puna. Goal will be to meet with officials in the first quarter of FY 2018 in preparation for submittal of requests for the 2019 legislative session. 3. Work with the Kapi`olani Community College to secure an August 2019 MICT class. Continue with the promotion of the EMS Career Ladder and MICT recruitment effort by actively supporting prospective MICT candidates. Goal is to secure a start date for the next MICT Class by July 2018 and to identify ten viable MICT candidates by August 2018 to allow one full year of preparation. 4. Continue to develop and expand our Community Paramedicine (CP)/Incident Reduction program to four EMS Captains positions strategically placed throughout Hawai'i Island, with consideration of placing personnel on a twenty-four hour work schedule. Goal will be to approach State EMS at the start of the fiscal period for funding of positions with hopes of filling positions by March 2019. a. Continue working with State EMS to develop Statewide Community Paramedic Program. 5. Continue Community Outreach/Injury Prevention programs. a. Hands Only CPR—Build sustainability in the DOE program by identifying Champion teachers in east and west,Hawai`i who can lead instruct and manage in house delivery of HO CPR training. 84 FIRE EMERGENCY OPERATIONS DIVISION Emergency Medical Services (EMS) Bureau Program Objectives (continued) b. Child Passenger Safety Inspection Clinics (CPS)—Conduct two island-wide inspection clinics throughout fiscal period. 6. Continue to aggressively pursue alternative funding opportunities to facilitate acquisition of new equipment and/or training opportunities throughout the fiscal period. Program Highlights • EMS Bureau team attended and participated in the American College of Surgeons (ACS) Hawai`i Trauma Systems review and consultation on Oahu. The ACS surveyors were impressed with the pre-hospital/EMS involvement, level of care, documentation and participation in the Trauma System. Kudos to our Operations division! • For the first time ever, EMS Providers across the state, as well as State EMS collaborated, strategized and agreed on the priorities for the 2017 legislative session. A Bill was introduced requesting funding for a Puna Ambulance and Kauai ambulance unit. SB 453 and companion HB 313 (requesting additional ambulance services for Kauai and Hawaii Counties) made its way through the various committees. In addition, Captain Ebersole provided strong testimony for HB 216 (State funded Community Paramedicine Pilot project) filled with data and perspective healthcare dollars saved. The Legislatures were very interested in the concept. Unfortunately, the EMS Bills were deferred. • EMS Bureau team and FMS personnel attended two grant funded national level conferences in February. The Gathering of Eagles conference in Dallas highlighted Community CPR programs, trends in EMS, and MCI events such as the Pulse Night Club shooting. The EMS Today conference in Salt Lake Utah highlighted Community Paramedicine programs, successful models, and vendor expo interaction. Feedback from personnel who attended was that both conferences were of tremendous value. • Captain Chris Honda was the recipient of the 2017 Aloha Exchange Club Firefighter of the year award. Chris was recognized for his efforts in building and managing a comprehensive community CPR program. Through his efforts, over 9,000 persons to date have been trained in Hands Only CPR. More importantly, Hawai`i Island's cardiac arrest saves statistics improved from 4% in 2014 to nearlyl2% in 2016. • Submitted contract modification request for continuation of pilot CP program to State EMS. Contract modification request asked for funding of positions, equipment, software and training for a comprehensive CP program. 85 FIRE EMERGENCY OPERATIONS DIVISION Emergency Medical Services (EMS) Bureau Program Highlights (continued) • Two New build ambulances were inspected up at the Braun Northwest facility in Chehalis, Washington. Both medics are scheduled to arrive on island in the third week of May and will be assigned to the Pahoa and Keauhou stations. • The first ever Resuscitation Academy (RA) conference was held May 8-10, at the new Hilo Muni conference room. Key stakeholders from across the state in EMS and the hospitals gathered to learn and train on how to improve cardiac arrest survival rates in Hawai`i. The surveys from the attendees were all very positive, and all of which commented they do intend to implement changes in their respective CPR programs • HFD EMS personnel attended the FDNY Medical Special Operations and Fire Rescue Med conferences in May. The information, training and networking was an amazing experience for our personnel. One feedback from both conferences was that HFD EMS is right in line (if not ahead)with the newest trends in EMS. • Captain Ebersole compiled data from our Community Paramedicine Pilot project and submitted a well-documented report to State EMS. In summary, the report was as follows: a. Over the course of eight months HFD's pilot program made contact with 167 individuals, about 20 visits per month. Utilizing the identification, assessment and referral processes all individual assessments and plans were documented on the software program Street Sense. b. All visits: 167 individuals in total, estimated average cost before CP visit was $133,270 per month, estimated cost after visit- $40,661 per month, with an estimated cost savings of$92,609 per month. c. Total estimated cost savings is equal to over$1,000,000 per year. 86 FIRE EMERGENCY OPERATIONS DIVISION SPECIAL OPERATIONS BUREAU Rescue Operations Program Description To provide professional and effective search and rescue services with regards to maritime, swift water, land, and urban search and rescue type incidents. Program Objectives 1. Develop and implement an equipment accountability program providing security and safekeeping for our rescue gear by December 2018. This will reduce our cost of replacement equipment by 25%. 2. Develop price term agreements for rescue equipment that are purchased on a regular basis by December 2018. This will reduce the cost of equipment used for search and rescue by 25%by purchasing equipment at lower prices while having them readily available. 3. Develop and implement a Dive Rescue program conducting in-house training with both rescue stations by December 2018. By having training done in-house, we will reduce our cost for dive training by 50%for instructor and travel costs. 4. Implement an in-house Confined Space Rescue training program that includes all of our personnel who work as part of the hazmat or rescue team by December 2018. This will reduce our cost of training personnel by 50%by not having to pay for instructor and travel costs. 5. Implement a Rescue Water Craft(RWC) sling operation by December 2018. Sling operation is the deployment of the RWC via helicopter to the rescue location. This will reduce operational costs for rescue operations by 20% while maintaining safety for our rescue personnel while doing dive operations. Program Highlights • In continuing our Confined Space Rescue program, we are now integrating our hazmat personnel into this training. Three of our personnel are also trained as Confined Space instructors that allows our department to conduct our own training internally. • The annual Daniel Sayre awards dinner was held on September 3, 2016 and there were seven recipients of this award(five rescue personnel). To date,the Sayre Foundation has provided close to two million dollars to the Hawai`i Fire Department toward training and equipment. • We have completed our Rescue Boat-7 (Radon) refurbishment. This will help to increase the safety of our personnel and to help protect our equipment. 87 FIRE EMERGENCY OPERATIONS DIVISION SPECIAL OPERATIONS BUREAU Hazmat Operations Program Description To provide professional, effective and safe response to and mitigation of hazardous materials, weapons of mass destruction and bioterrorism incidents. Program Objectives 1. Hold a hazardous materials technician class and train twenty personnel at the FF level to increase our pool of hazmat technicians by December 2018. This increased pool will decrease our payroll expense by 20% at our hazmat stations by eliminating overtime costs due to recall for personnel shortages. 2. Re-evaluate our equipment needs to streamline the use of our current equipment and reduce duplication by December 2018. This will allow us to use the monies saved for other equipment and supplies that are needed for our operation. 3. Continue to provide training for our Hazmat teams through DHS and FEMA funding in a coordinated effort with the 93rd CST, State RAD Team, and other outside agencies, and identify opportunities for partnerships and shared resources by December 2018. Much of this training is at no cost to our department and will provide for a safer and more efficient response by our personnel. 4. Procure updated chemical equipment through alternative funding with the capability to identify potentially explosive and other unknown chemicals on-scene for public safety and environmental protection by June 2019. This will provide a cost saving of 75% and result in a safer response with increased capabilities. Program Highlights • We sent three of our personnel to the Hazmat Continuing Challenge with funding obtained through the LEPC. This conference provides additional training and knowledge of new equipment and resources available. • The legislature passed a bill increasing the tier II fees that are paid for by companies and facilities who store hazardous chemicals that meets the minimum requirement. This will help provide more funding for the Hawai`i County LEPC that can be used for hazmat training and equipment. • Worked with the 93rd Civil Support Team in a multi-agency exercise in East and West Hawai`i simulating response to a chemical lab with criminal activity involving explosives. 88 FIRE EMERGENCY OPERATIONS DIVISION SPECIAL OPERATIONS BUREAU Hazmat Operations Program Highlights (continued) • Provided testimonial support to secure the passing of SB 976 increasing the Tier II filing fees. This will provide more income for the LEPC in support of our hazmat response team. 89 FIRE OCEAN SAFETY Program Description The Ocean Safety Bureau is tasked with the development and delivery of ocean safety operations and public safety education programs utilizing a team of highly skilled and dedicated Water Safety Officers. It maintains safety services, promotes preventative actions, and facilitates basic emergency life support functions. Ocean Safety is the principal resource and consultant on all matters relating to ocean safety on the Island of Hawai`i. Program Objectives 1. Continue pursuit of target manpower goals of providing a minimum of two Water Safety Officers daily per tower in accordance with our operational schedule to have at least two Water Safety Officers on duty during weekends, holidays and summer and winter vacation. This would entail the addition of two full-time positions at Hapuna and two full-time positions is Hilo by June 2019. This will reduce our overtime costs by 25% and minimize staffing burnout that would decrease leaves due to illness by 25%. 2. Create two Water Safety Officer III positions for training, supervisory, and administrative support assigned to East and West Hawai`i and four WSO III positions for adequate supervision in each district by June 2019. This will allow for training at all beaches for a more effective response and minimizing liability issues. 3. Continue to co-sponsor with Hawaiian Lifeguard Association(HLA)the Big Island Junior Lifeguard program at five locations: Hilo, Puna, Punalu'u, Kailua-Kona, and Hapuna, to promote ocean safety through education and activities to youth ages 12- 17. Secure funding from grants through the Hawaii Tourism Authority to increase the participant attendance. This would improve ocean awareness by beach goers to help reduce injuries and prevent fatalities. 4. Expand our RWC program to include coverage in the three additional districts (Hilo, Punalu'u, and Kona) by June 2019. This will decrease our operational costs for our rescue personnel by minimizing their response needs and quickly locating distressed parties, thus eliminating the need for extended rescue operations. This will reduce costs by 25% in addition to the safety factor. Program Highlights • In March 2017, Ski-2 was presented with the 2016 Heavy Water Award for the Wake of Fame event in California for a rescue that they did last year. • The 2016 Ocean Safety Drowning Prevention conference was held in July 2016 with attendees from throughout the state. We also brought over 24 of our Jr. Lifeguards 90 FIRE OCEAN SAFETY Program Highlights (continued) who participated in the State Jr. Lifeguard Championships that was held on Maui. We held session in five districts here on the Island of Hawai`i. • Hawai`i Fire Department, Ocean Safety personnel, WSO Ryan McGuckin and Anton Finley, received the Sayre award for their role in rescuing and reviving a victim who got thrown by a wave at La'aloa. • The Hawai`i Fire Department added PA systems to the lifeguard towers at Kahalu`u and La'aloa that were funded by Janet and Grant Miller and the Kona Mauka Rotary Club through the Sayre Foundation. These help to increase our preventative actions at these beaches Program Measures FY 2016-17 FY 2017-18 FY 2018-19 Actual Budget Estimate Beaches with WSO Staff/Patrolled 12 12 12 Persons Served at Beaches 2,995,465 2,900,000 3,000,000 Beach/Park Rule Violations 2,075 100 1,500 Preventative Actions 146,284 180,000 200,000 Minor First Aid 8,031 15,000 8,000 Public Contacts 287,330 300,000 300,000 Individuals Rescued at Beaches 470 600 400 Major First Aid Given at Beaches 161 300 150 Resuscitations 1 10 0 Drownings 1 0 0 Surfing Accidents 66 150 50 Scuba Accidents 0 2 0 Jump Dive Accidents 0 2 0 I.R.B.Assistance 0 0 0 Ambulance Assistance 72 100 75 Fire Assistance 18 20 20 Helicopter Assistance 3 10 5 Police Assistance 9 20 10 Lost Child 0 3 0 Shark Attack 0 2 0 Jellyfish/Man o`War Sting 5 25 10 91 FIRE OCEAN SAFETY Beach Attendance Location Total Count Total Count Total Count 2014-15 2015-16 2016-17 Kahalu`u Beach Park 456,985 437,650 392,077 La'aloa Beach Park(Magic Sands) 256,932 250,043 287,850 Hapuna Beach State Park 674,824 686,180 759,348 Spencer Beach Park* 69,355 48,445 60,647 Honoli`i Beach Park 130,237 131,685 128,222 Onekahakaha Beach Park* 122,393 141,269 194,005 Carlsmith Beach Park* 73,091 102,289 102,751 Leleiwi Beach Park* 53,050 42,098 35,678 Richardson's Ocean Park 172,824 212,950 198,324 Ahalanui Beach Park 170,504 243,447 333,604 Isaac Hale Memorial Beach Park 210,140 211,397 244,336 Punalu`u Blacksands Beach Park 263,040 223,056 258,583 Total 2,653,375 2,730,509 2,995,465 *Not guarded daily Program Expenditures FY 2016-17 FY 2017-18 FY 2018-19 Actual Budget Request Number of Positions 55 55 55 Salaries and Wages 2,600,565.88 2,771,314 2,800,726 Operations 47,937.16 79,746 56,252 Equipment 51,558.00 7,900 7,900 Program Total 2,700,061.04 2,858,960 2,800,726 Personnel Position Summary FY 2016-17 FY 2017-18 FY 2018-19 Position Title Actual Budget Request Water Safety Officer I Temp 5/12T 5 5 5 Water Safety Officer II 31 31 31 Water Safety Officer II 3/4T 3 3 3 Water Safety Officer II 1/2T 12 12 12 Water Safety Officer II 3/5T 1 1 1 Water Safety Officer III 1 1 1 Water Safety Officer IV 2 2 _ 2 Total 55 55 55 92 FIRE FIRE PREVENTION BUREAU Program Description The Fire Prevention Bureau plays an integral role in the development, implementation, and maintenance of all Fire and life safety codes, programs, and systems affecting the County of Hawai`i. The Bureau is responsible for the review, comment, and approval of all new building and construction plans, with the exception of one and two, single family dwellings. They are tasked with the enforcement of all applicable fire codes, standards, statutes, laws, and regulations; conduct building and site inspections; test and approve all fire and life safety system installations; provide fire and life safety training through public education efforts; conduct fire investigations to determine origin and cause; facilitate the state of Hawai`i's only arson canine program; assist other county agencies in life safety and occupancy enforcement; and investigate all public complaints in regards to fire and life safety. The Fire Prevention Bureau views the achievement of organizational goals and objectives from the perspective of education through prevention. This proactive role, although difficult to measure and quantify, has a direct impact on the reduction of fire losses affecting both life and property. It is the desire and intent of the Fire Administration and the Fire Prevention Bureau to expand its public education programs based on the identification of specific trends and identifiable causes contributing to fire losses. Program Objectives 1. Take an aggressive approach to public education in regards to fire prevention and life safety awareness. Main topics to include smoke alarm/home inspection program, firefighter safety guide and school visit program, pre-emergency planning. 2. Continue the adoption process of the 2015 NFPA 1 State Fire Code as well as the adoption process of the new Hawai`i County fire code. 3. Educate suppression personnel in conducting basic inspections related to preplanning inspections, basic fire investigations and community risk reduction programs. 4. Focus efforts on inspecting and enforcing applicable fire and life safety codes at all High Risk Occupancies in our County. 93 FIRE FIRE PREVENTION BUREAU Program Highlights • The Fire Prevention Bureau conducted 1,298 inspections. • Investigated the origin and cause of 76 fires. • Reviewed 1,007 plans for permits. • Conducted 118 public education events which included 29 fire prevention assemblies at elementary schools reaching over 6,000 kids. • Our annual Firefighter Safety Guide Program had 132 elementary school classrooms with 100%participation. • Conducted 106 home safety inspections and smoke alarm installations, installing 542 smoke alarms in 106 homes. • Began a rollout of our Pilot program Pre-Incident inspection program at Honoka`a Fire Station with all three shifts. • Various Prevention personnel received training in the following areas -Plan Review, Fire Investigations, Fire inspection principles, arson case management, electrical code, building code, courtroom testimony, fire alarm and fire protection systems. 94 FIRE FIRE PREVENTION BUREAU Program Measures FY 2016-17 FY 2017-18 FY 2018-19 Actual Budget Estimate* Inspections—Occupancy 1,298 2,100 1,500 -Fire Protection Equipment 226 350 300 Building Plans 1,007 1,100 1,100 Fire Safety and Extinguisher Training Classes 224 350 300 Meetings,Training,and Conference 404 450 450 Complaints Investigated 34 75 50 Arson K9 Team-Deployment 23 24 24 *Note: These figures represent projections based on average of previous years'statistics. Program Expenditures FY 2016-17 FY 2017-18 FY 2018-19 Actual Budget Request Number of Positions 8 8 8 Salaries and Wages 633,933.08 799,798 824,969 Operations 58,251.64 52,878 18,028 Equipment 66,643.76 - - Program Total 758,828.48 852,646 842,997 Personnel Position Summary FY 2016-17 FY 2017-18 FY 2018-19 Position Title Actual Budget Request Fire Captain 2 2 2 Fire Prevention Inspector I 3 3 3 Fire Prevention Inspector II 2 2 2 Battalion Chief 1 1 1 Total 8 8 8 95 FIRE AUXILIARY SERVICES BUREAU Program Descriptions The Hawai`i Fire Department's Auxiliary Services Bureau is comprised of three support sections: 1) Fire Equipment Maintenance Section, 2)Fire and Emergency Communications Section, and 3) Warehouse and Supply Section. Each of these sections is vital to the organization's ability to deliver and sustain essential emergency services. As described and defined below, each section provides a variety of functions and services either in support of emergency operations or in conjunction or association with the Emergency Operations Division. Fire Equipment Maintenance Section The Fire Equipment Maintenance Section provides the repair and support services for all department vehicles, apparatus and portable equipment. Personnel also participate in the design and specification of new equipment and apparatus to be acquired. This support section is a critical component in the maintenance of emergency services and mission readiness of the fire department. The support role of the Fire Equipment Maintenance Section is essential and critical to the success of the department in meeting its goals and objectives. As the organization's mission and service delivery demands continue to increase,the maintenance and repair of the department's vehicle and apparatus fleet continue to grow at exponential rates. Combined with the fact that the fleet continues to age, which is reflective of an increase in repairs,the sustainability of emergency operations is dependent upon the support and maintenance of all apparatus and equipment. Program Objectives 1. Complete construction of mezzanine to create storage space for parts currently taking up space in other critical areas. 2. Create an exterior covered work area to provide an additional space to work on vehicles during inclement weather. 96 FIRE AUXILIARY SERVICES BUREAU Program Highlights • Received new Pierce Engines for Central Fire Station and Hawaiian Paradise Park Fire Station. • Received three new support vehicles, two Ford Explorers, and one Jeep Cherokee. • Received two used 2005 Ford Expeditions. • Received new Maintenance shop truck. • Received two new medics for Pahoa Fire Station and Keauhou Fire Station. Program Measures FY 2016-17 FY 2017-18 FY 2018-19 Actual Budget Estimate* Shop—Vehicle Repairs 1,361 1,400 1,400 Contractual—Vehicle Repairs 95 400 150 Annual PUC Safety Inspections 106 200 115 *Note: These figures represent projections based on average of previous years'statistics. Program Expenditures FY 2016-17 FY 2017-18 FY 2018-19 Actual Budget Request Number of Positions 7 7 7 Salaries and Wages 348,876.91 368,172 384,334 Operations 34,008.02 338,115 310,447 Equipment - -Program Total 722,884.93 706,287 694,781 Personnel Position Summary FY 2016-17 FY 2017-18 FY 2018-19 Position Title Actual Budget Request Chief Mechanic,HFD 1 1 1 Fire Equipment Mechanic 5 5 5 Helicopter Mechanic 1 1 1 Total 7 7 7 97 FIRE AUXILIARY SERVICES BUREAU Fire Communications Control Center The Fire Communications Control Center is the focal point through which all emergency service requests are made via the telephone as well as via the radio communications system. In addition, all Fire Department operational activities and communication are coordinated through the Fire Communications Control Center to include flight following for our two helicopter aircrafts. Fire Radio Dispatchers also provide on-line pre-arrival medical instruction or Emergency Medical Dispatching services to persons placing 911 calls and are able to perform basic potentially life-saving maneuvers or techniques. It must be stressed and emphasized that the roles and responsibilities of the Fire Radio Dispatchers and the department's Communication Section extends far beyond that of a simple call taking and routing center. The Fire Radio Dispatchers support and affect a critical communications network and system that is designed to provide essential lifesaving instructions and directions to persons in crisis as well as to serve as a conduit and link for all operational communication needs. Program Objectives 1. Implement Spillman CAD system into the FCCC. 2. Revise the 911 call answering protocol to implement rapid recognition, rapid dispatch and rapid T-CPR to improve cardiac survival rates in Hawai`i County. 3. Implement Pulse Point within the Fire Communications Control Center. 4. Implement First Watch within the Fire Communications Control Center. 5. Consider the implementation of Active911 for dispatching of volunteers. Program Highlights • One Fire Radio Dispatcher I passed training to become a Fire Radio Dispatcher II. • One retirement of a Fire Radio Dispatcher II. • Revised Fire Radio Dispatcher I hiring process to produce better outcomes in the hiring process. o Implemented hiring testing with CritiCall for better data on applicants. - • Implemented Motorola Radio system within the Fire Communications Control Center. 98 FIRE AUXILIARY SERVICES BUREAU Warehouse and Supply Section The Warehouse and Supply Section provides a lifeline of logistical support to all divisions, bureaus, and sections of the Fire Department. This includes the receipt, inventory, and distribution of all emergency operations equipment purchases and ancillary supply and equipment inventory and distribution. Although historically, and inclusive of this budget document,the Warehouse and Supply Section has been incorporated within the Emergency Operations Division, it is desirable and intended that his section be removed and recognized for its unique and inherent fiscal needs and obligations. Program Objectives 1. Increase distribution center efficiency and accountability through implementation of an electronic inventory management system by end of FY 2019-20. 2. Start process of data analysis of past five years of data to establish baseline average monthly supplies and equipment requests. 3. Complete Self-Contained Breathing Apparatus (SCBA) roll out and changeover by December 2017. 4. Establish a 5S based warehouse system by end of FY 2018-19. Program Highlights • Deployed initial deliveryof 221 SCBAs to fire stations. • Continue to clean, update and reorganize warehouse to maintain inventory efficiency. • Streamlined warehouse processes through the elimination of non-essential processes through a review of process mapping to identify redundancy. 99 FIRE TRAINING BUREAU Program Description The Training Bureau is responsible for the overall training of the Hawai`i Fire Department personnel and the volunteers. The Training Bureau provides the foundation from which the department establishes its standards of operation and conduct. These areas consist of the training of all new Fire Fighters, company personnel, and the volunteer division. The primary functions of the Training Bureau are to provide the necessary resources to support the continued training and evaluation of all personnel to instill and maintain the highest level of competency and proficiency, and to promote safety to prevent work-related accidents and injuries. The role and function of the Training Bureau has been expanded to include the identification, adoption, delivery, and maintenance of specialty training including but not limited to: Hazmat, Rescue, and Emergency Medical Services (EMS). These functions are aimed at supporting improved public service, promoting career development, improve operational and financial effectiveness, and to provide a safe working environment while conforming to standards and/or regulations associated with our occupation. Program Objectives 1. Maintain training documentation and administrative requirements for Fire Fighter required certifications. 2. Fully implement and establish Target Solutions as primary training management tool. 3. Establish a Company Officer Training curriculum which includes an initial Train the Trainer to establish instructors, a detailed budget, a detailed training plan and a timeline for scheduled training to be initiated. 4. Continue to deliver training programs and exercises that utilizes the new Driving Simulator and the Live Fire Training Simulator. 5. Continue to host annual NFA two day off-campus courses and maintain training opportunities through the State Fire Council and the National Fire Academy. 6. Develop and implement strategies to re-organize the Training Bureau inclusive of training curriculum, programs and Training Bureau staffing. 100 FIRE TRAINING BUREAU Program Highlights • Graduation of the 45th Fire Fighter Recruit Class on February3, 2017. 16 Fire g Recruits assigned to various stations to further their training. • National Fire Academy (NFA): continue training with the NFA Programs; on and off campus courses offered to our personnel. • Continued to provide optimum service to the residents and visitors of Hawai`i County by coordinating effective training with partnering agencies and providing proper staffing. Program Measures FY 2016-17 FY 2017-18 FY 2018-19 Actual* Budget ; Estimate** Fire Training Bureau Program Delivery(Hours): Fire Fighter Recruit Training 2,152 3,100 2,500 Fire/Rescue Training(Operations) 752 1,100 1,000 Public Education Training(Fire Extinguisher Trng) 40 130 100 Hazardous Material Training 328 400 360 Medical First Responder Training 190 400 220 Incident Command/Officer Training 40 200 150 Driver Improvement Training 3,216 4,000 3,500 Wildland Training 142 200 200 Administrative Duties*** 2,320 3,100 3,100 *Note: It should be noted that the program delivery hours depicted represent instructor hours,and those same hours reflect,on occasion,multiple instructors delivering the curriculum concurrently. For example,various modules for the firefighter recruit training curriculum require multiple instructors monitoring training program delivery. **These figures represent projections based on average of previous years'statistics. **Administrative duties include hours aside from actual program curriculum delivery and includes documentation of program mandates in compliance with HIOSH and other regulatory mandates. Program Expenditures** FY 2016-17 FY 2017-18 FY 2018-19 Actual Budget Request Number of Positions 5 5 5 Salaries and Wages 403,675.66 395,677 409,085 Operations 109,193.68 80,284 76,616 Equipment - -Program Total 512,869.34 475,961 485,701 **Includes Training Bureau/Volunteer Fire Service 101 FIRE TRAINING BUREAU Personnel Position Summary** FY 2016-17 FY 2017-18 t FY 2018-19 Position Title Actual Budget Request Fire Captain 3 3 3 I Fire Apparatus Trainer - - - Fire Equipment Operator 1 1 1 Student Helper I 1 1 1. Total 5 5 5 **Includes Training Bureau/Volunteer Fire Service 102 FIRE VOLUNTEER TRAINING SECTION Program Description The Volunteer Training Section provides direction, coordination, support, and oversight ill of the Volunteer Firefighting training program. The Hawai`i Fire Department is the only fire department in the State of Hawaii that is considered to be a combination fire department whereby the emergency response workforce is comprised of both paid career and volunteer responders. The primary function of the Volunteer Training Section is to train all volunteers to the highest level, promoting safety and adherence with the core values of the Hawai`i Fire Department. Program Objectives 1. Continue with updated and improved digital radio communications training to all volunteer personnel. 2. Replacement of aging vehicle fleet with increased 4x4 capability. 3. Begin start-up of Volunteer Co.9C Waimea Hawaiian Homelands. 4. Continue integration of Hawaii Fire Department operations personnel with Hawai`i Fire Department Volunteer Fire companies. Program Highlights • Completed Defensive Driver Training Class for Fire Fighter Recruits in June 2017. • Completed boundary changes for Volunteer Guidelines. • Digital change over for radios. • Completed Department of Transportation safety checks. 103 FIRE VOLUNTEER TRAINING SECTION Program Measures FY 2016-17 FY 2017-18 FY 2018-19 Actual Budget Estimate** Volunteer Training: • Admin.,Research,Prep. (Hrs.) 2,960 2,980 2,970 Volunteer Company Training(Hrs.) 640 620 630 Volunteer Companies 20 20 20 Volunteer Fire Fighters 149 175 165 **Note: These figures represent projections based on average ofprevious years'statistics. Program Expenditures Refer to Training Bureau. Personnel Position Summary Refer to Training Bureau. 104 FIRE MISCELLANEOUS Program Expenditures FY 2016-17 FY 2017-18 FY 2018-19 Actual Budget Request Helicopter Services 897,300.29 1,320,716 1,296,616 Basic EMT Training - - - Fire Grants 1,246,062.52 50,000 50,000 Fire Depts Private Contributions - 25,000 25,000 Total 2,143,361.81 1,395,716 1,371,616 105 This page intentionally left blank 106 HUMAN RESOURCES HUMAN RESOURCES ._ ~DEPARTMENT SUMMARY Mission Statement To be the employer of choice within the County and Island of Hawai`i by encouraging and supporting all efforts to nurture a healthy, safe, and rewarding work environment and community. As the human resource team, we are quality driven and committed to sharing our expertise with departments and employees to enable them to better accomplish their missions. Department Goals 1. To provide names of qualified individuals to hiring departments on a timely basis for the filling of their civil service vacancies. 2. To provide a classification and pay system that ensures an equitable compensation system. 3. To provide timely advice and assistance to all County agencies consistent with applicable laws affecting human resource management. 4. To identify County training needs and provide training and personnel development programs that will enhance the skills of County employees,provide a safe working environment, and, ensure compliance with applicable laws affecting human resource management. 5. To recognize County employees for their accomplishments. 6. To support the Merit Appeals Board and the Salary Commission with their duties and functions. 7. To develop, implement, and maintain appropriate policies, procedures, and reports required by law or by operational needs. 8. To negotiate and provide adjustments in wages,hours, and terms and conditions of employment for County employees. 9. To identify and pursue appropriate changes in law, rules, contracts,policies and procedures affecting human resource management. 10. To identify and reduce/eliminate unsafe and hazardous working conditions and work practices in an effort to reduce the number of work place injuries and illnesses. 11. To process workers' compensation claims with respect and compassion for injured workers, the ultimate goal of which is to return employee to his or her regular full employment as a productive worker. Funding Source and Position Count General Fund $ 2,119,860 General Fund 49 Grant Revenue - Grant Revenue/Other 1 Total Budget: $ 2,119,860 Total Number of Positions 50 107 HUMAN RESOURCES _______ ___________ _ HUMAN RESOURCES Department Goals (continued) 12. To ensure departments and agencies are in compliance with applicable laws affecting human resource management. 13. To assist, encourage, and insure, County compliance with laws, rules, and policies relative to equal opportunity and employment. Program Description The Department of Human Resources is the central human resource agency for the County of Hawai`i whose functions include administering the civil service laws as they apply to the County. As the central human resource agency for the County, the department has responsibility for strategic planning, workforce planning and employment, equal opportunity, personnel development, compensation and benefits, employee and labor relations, and occupational health and safety. Program Objectives Classification and Pay 1. Review and process position redescription reviews within five workdays of receipt. 2. Review and process reallocations for recruitment within ten workdays of receipt. Labor Relations 1. Hear and respond to employer-level grievances within 60 days from receipt. 2. Answer all written departmental inquiries relating to the administration and interpretation of all collective bargaining agreements and executive orders within 14 _ days from date of receipt if it does not require inter jurisdictional action, 30 days if it does. 3. Provide background and other technical information required by the Corporation Counsel's Office for the arbitration of grievances within 14 days from the date of request. Personnel and Organizational Development 1. Conduct the New Hire Orientation class once a month. 2. Provide at least six Customer Service Skills Training sessions annually. 3. Provide at least six Supervisory Skills Training sessions annually. 108 HUMAN RESOURCES HUMAN RESOURCES Program Objectives (continued) Personnel and Organizational Development(continued) Development needs &im implement County-wide Identify at least two Personnelp program. 5. Annually coordinate the Prevention of Workplace Violence training program. 6. By September 30, 2018, hold the annual Pre-retirement Workshop. 7. Issue the Fall 2018 and Spring 2019 Training Catalogues. Equal Opportunity 1. Respond to and resolve inquiries and complaints from the public and Hawai`i County employees regarding various civil rights laws within 14 days from date received unless extensive research/investigation or action/information from other departments is required to properly respond to the inquiries and complaints. 2. By June 30, 2019, deliver two supervisory training classes and two non-supervisory training classes. Administrative Services 1. Conduct two department/agency audits each quarter on personnel files, temporary assignment records,postings, etc. to ensure compliance with personnel laws, rules, policies and procedures, collective bargaining agreements and executive orders. 2. With the exception of mass pay adjustments transactions, audit and approve properly completed and submitted payroll certification forms within five workdays of receipt. Audit and approve mass pay adjustment payroll certification forms within two weeks of the last form received. 3. Review and act upon properly completed and submitted Flexible Spending Plan change in status forms within two workdays of receipt. 4. By December 31, 2018, hold an annual employee awards program. 109 HUMAN RESOURCES HUMAN RESOURCES Program Objectives (continued) Recruitment and Examination 1. Establish eligible lists to assist hiring departments fill their vacancies: • Within two months for registration recruitments and small/medium size open- competitive recruitments requiring a written examination. • Within three months for large size open-competitive recruitments requiring a written examination. • Within two months for open-competitive recruitments requiring a training and experience evaluation(T&E). • Within four months for the Police Officer I recruitment requiring a written examination and a performance test. 2. Establish internal recruitment lists to assist hiring departments fill their vacancies within one month for internal recruitments within the department or internal recruitments within the County. 3. Certify (refer)names from available eligible lists to hiring departments within four workdays from receipt of the request for the list. 4. Coordinate the placement of Hawai`i Community College Cooperative Vocational Education (CVE) students within the County by October 31 of every year. Health and Safety 1. Coordinate and/or conduct safety inspections of at least six County facilities. 2. Provide requested safety and equipment training within two months of original request. 3. Provide four HIOSH-required training programs per quarter. 4. Provide at least four Defensive Driver Courses (DDC)to County employees during the fiscal year. 5. Conduct a semi-annual workers compensation claims review. 6. Coordinate the annual flu shot clinic/mini-health fair for County employees in the districts of Hilo, Puna, Waimea, Ka`u, and Kona. Program Highlights • Updated FLSA guidelines, and provided training to departmental human resources staff on FLSA exemption determination. Implemented changes to keep records updated on a regular basis. 110 HUMAN RESOURCES HUMAN RESOURCES Program Highlights (continued) • Updated Position Classification and Pricing Procedures, and provided training to departmental human resources representatives on changes. • Finalized an Internal Investigations Manual for County-wide use. • Labor Relations staff conducted County-wide trainings on Developing Performance Improvement Plans and Conducting Internal Investigations. A total of 107 supervisory employees participated in these trainings. • Conducted five customer service trainings and six supervisory trainings island-wide. Facilitated two Workplace Violence Trainings and one State and County Employees Pre-retirement Workshop. • Assisted the County Tuition Reimbursement Committee in awarding $14,115.24 to six employees. • The County's Policy and Procedure on Workplace Violence was revised in collaboration with HR Managers from the Health& Safety, Personnel & Organizational Development, Equal Opportunity/ADA Divisions. • Coordinated County's Leave Sharing Program: two requests for shared leave hours were approved; 42 employees donated 1,123.95 hours of vacation leave. • Facilitated Flexible Spending Plan: As a cafeteria plan under section 125 of the Internal Revenue Service Code,the County's Flexible Spending Plan allows participants to pay for health insurance premiums and medical and dependent care expenses with pretax dollars. As a result,participants realize both state and federal income tax savings as well as FICA tax savings. In Plan Year 2016-2017,the County saved approximately$540,066 in FICA taxes. During this period, 1,982 employees participated in the plan. • Conducted 249 open-competitive recruitments and 109 internal recruitments to fill 416 vacancies. • Revised the County's procedures for Filling Civil Service Positions. Conducted training for departmental representatives and staff. 111 I1 HUMAN RESOURCES HUMAN RESOURCES Program Highlights (continued) • Oversaw the development of Interview and Selection Process procedures for each of the 21 County Departments, and consulted with the appropriate unions. • Coordinated island wide influenza vaccines with KTA for 398 employees. Program Measures FY 2016-17 FY 2017-18 FY 2018-19 Actual Budget Estimate No. of Positions Permanent Full-Time 2,833 2,818 2,839 Permanent Part-Time 208 207 207 Temporary Full-Time 256 262 256 Temporary Part-Time 11 11 11 Total No. of Positions 3,308 3,298 3,313 Applications Reviewed 8,672 11,000 10,000 Internal Recruitments Conducted 109 100 100 Open Competitive Recruitments Conducted 249 200 240 Examinations Administered 248 175 235 Certifications Completed 557 500 530 Personnel Transactions Processed 7,901 7,500 7,500 FSP Change Forms Reviewed/Processed 294 275 275 No. of POD*Training Programs Offered 70 40 40 No. of POD Training Sessions Conducted 48 60 50 No. of Employees Who Attended POD Training 816 600 600 CVE Students Placed 10 15 15 Initial Allocations 30 3 5 Reallocations** 379 300 300 New Classes 8 5 1 Position Redescription Reviews 254 125 200 Class Specification Amendments 66 50 50 Step 3 Grievances Heard 6 20 10 Merit Appeals Board Meetings 6 12 12 Merit Appeals Board Hearings 4 5 5 Salary Commission Meetings 1 9 9 Tool Testing 2 2 2 Monthly Reports-Accidents 12 12 12 Safety Inspections 9 6 6 Medical Bills Processed 4,343 4,000 4,000 First Aid Classes—Trained Employees 157 100 100 Driver Training&Equipment(No. of Employees) 98 25 25 * Personnel and Organizational Development(POD) ** Includes 165 reallocations for recruitment purposes 112 HUMAN RESOURCES ______.__ _ --_-_ HUMAN RESOURCES Program Expenditures FY 2016-17 FY 2017-18 FY 2018-19 Actual Budget Request Number of Positions 50 50 50 Salaries and Wages 1,556,932.25 1,715,081 1,802,361 Operations 197,368.12 301,574 302,149 Equipment 29,998.07 16,800 15,350 Program Total 1,784,298.44 2,033,455 2,119,860 Personnel Position Summary FY 2016-17 FY 2017-18 FY 2018-19 Position Title Authorized Authorized Request Director of Human Resources 1 1 1 Deputy Director of Human Resources 1 1 1 Administrative Services Officer II 1 1 1 Clerk III 1 1 1 Equal Opportunity Officer/ADA Coordinator 1 1 1 Equipment Operations Instructor(Temporary) 2 2 2 Human Resources Assistant 2 2 2 Human Resources Manager II 4 5 5 Human Resources Manager III 1 - - Human Resources Program Specialist 2 2 2 Human Resources Specialist I 3 2 2 Human Resources Specialist II 1 1 1 Human Resources Technician II 6 6 6 Safety Specialist - 1 1 Secretary-Reporter 1 1 1 Student Helper I 1 1 1 Workers' Compensation Claims Specialist III 2 2 2 Workers' Compensation Position _ 20 20 20 Total 50 50 50 113 This page intentionally left blank INFORMATION TECHNOLOGY INFORMATION TECHNOLOGY DEPARTMENT SUMMARY Mission Statement The Department of Information Technology (DIT) supports the County in the creation and implementation of technology solutions to improve IT infrastructure and government services and keep Hawai`i County current within IT industry trends. DIT is responsible for researching, selecting, acquiring, implementing, and managing vital, sustainable technology solutions that allow the various departments and agencies to provide the citizens of Hawai`i County with services that enable them to live and work more safely, efficiently and productively. DIT strives to adhere to the Mayor's values of providing excellent service, increasing efficiency and transparency, and reducing waste; always being mindful of the taxpayer dollar. Department Goals 1. To manage, expand and enhance countywide computer networks to enable computer system interconnectivity and information sharing among all departments and agencies. 2. To keep critical information systems available (VoIP phones, e-Mail, Emergency Operations Centers, Video Conferencing and Network availability) during times of disaster. 3. To coordinate and assist County department and agency efforts to implement computer systems and applications consistent with the County's overall priorities and available resources. 4. To plan, coordinate, and assist with the development of a countywide Geographic Information System. 5. To improve individual employee capabilities and productivity through training. 6. To provide opportunities for the citizens to access County government records and to transact business with the County government using computer technology. 7. To continue to develop and improve common Information Technology policies, standards, and procedures to guide County departments and agencies. • Funding Source and Position Count General Fund $2,812,140 General Fund 21 Grant Revenue - Grant Revenue Total Budget: $2,812,140 Total Number of Positions 21 114 INFORMATION TECHNOLOGY INFORMATION TECHNOLOGY Program Description Information Technology provides the technical leadership in all aspects of computer use for the County of Hawai`i, including GIS, financial and departmental applications,hardware and software support,telecommunications and network functions. Additionally, Information Technology provides advice and support for computer systems and applications utilized by various County departments and agencies, performs systems analysis and programming functions, maintains data security, and conducts in-house computer training classes. User Support Section Help Desk: Coordinates and supports the use and installation of desktop PCs, Laptops, mobile devices, peripherals and audio/visual equipment. Provides technical advice and resolves problems for all users of the County of Hawai`i network and electronic resources. Provides help desk services and assists with training County staff. Provides guidance and assistance in the implementation of common office automation products such as word processing, spreadsheets, e-mail, and computer-based presentations. Applications: Analyzes, designs, develops,tests, implements, and supports computer applications running on the County network. Assists County departments with the evaluation, selection, and implementation of applications and information systems. Provides technical advice, custom reports, and resolves problems for designated computer applications such as FRESH, Utility Billing, Laserfiche Document Management, FireRMS and Building Permits. Coordinates inter-departmental use of GIS,provides technical advice and aides with the acquisition, sharing, and distribution of GIS data. Provides systems analysis, programming support, and coordinates all departmental use of the County of Hawai`i website and SharePoint Intranet sites. Coordinates and provides software training for County staff. 115 INFORMATION TECHNOLOGY INFORMATION TECHNOLOGY Systems Support Section Network: Implements, monitors and manages the County information systems and network. Coordinates maintenance, provides support, and resolves problems with the system servers. Oversees all network communications,VOIP systems, Firewalls, and related equipment that protect the County information systems. Researches and implements new technologies for information systems. Shared Services: Evaluates, designs, selects,purchases, implements, and administers the County of Hawai`i shared services. Oversees all network security, virus protection, email servers, file storage and data backup. Analyzes, identifies, and conducts problem resolution for all network, server, and workstation-based software systems. Researches and implements new technologies for information systems. Program Objectives 1. Provide a reliable and managed network for the County of Hawai`i, implement higher level protocols and extend the network to include faster and reliable network connectivity for County locations. 2. Expand and maintain the County of Hawai`i server and application support, assist County Departments with Application implementations and expand the use of cloud based technologies. 3. Maintain and enhance the reliability, cyber security, and redundancy of the County's information technology infrastructures and consolidate network security and external threat management for all County Agencies. 4. Review and improve Information Technology's customer support and services, and expand the use of automated features to facilitate user setups and maintain current software on client workstations. 5. Coordinate and manage a County-wide Geographic Information System (GIS). Create GIS web mapping applications for use by both County Staff and the general public. Provide GIS training for County Staff to expand its usage. 116 INFORMATION TECHNOLOGY INFORMATION TECHNOLOGY Program Highlights FY2016-17 highlights include County Network expansion&upgrades, fortification of cyber security, and project support that improved the productivity and efficiency of County services. Network& Security • Upgraded core network switch at central location to improve network reliability; • Extended the County fiber network to include Waimea Highways and Automotive Divisions, and Waimea Solid Waste Transfer Station; • Increased internes bandwidth at WHCC from 25 to 100MB connection to provide faster connectivity; • Upgraded network monitoring and management software to improve accuracy and expediency in response to network issues, access and security; • Provided network connectivity and support for the new Highways building; • Patched security holes and performed upgrades across all servers, network equipment and applications to minimize cyber security risk; • Created new Windows virtual server to support mobile device management and improve network security ; • Established monthly newsletter with emphasis on end-user education &cyber security awareness; • Activated synchronization software between Active Directory and Exchange to streamline IT processes. Applications & Departmental Support • Abandoned Vehicles System- developing new management system with Environmental Management; • Affordable Care Act- completed coding for FY2015-16 federal mandated reporting for Finance/Accounts and Human Resources; • Assure ID System- assisting Liquor Control with upgrade; • BMI Bar Coding for Inventory tracking - assisting Public Works Traffic and the Finance Department with implementation. This system will be integrated with the Eden Inventory module • Bus route tracking and reporting - assisted Mass Transit Agency with RFP evaluation of application; • CAD - implementing a new CAD system for Fire Dispatch with the Fire Department, Police Department and Spillman; • Elections Division - assisted the Office of the County Clerk with 2016 processing; • EnerGov Permitting System - implementing new building &permitting system with Public Works & Planning. 117 INFORMATION TECHNOLOGY INFORMATION TECHNOLOGY Program Highlights (continued) Applications & Departmental Support(continued) • iNovah- implementation of centralized cashiering system for Financ;e • LaserFiche—upgraded enterprise data archival and management system ; • NavRisk—assisted Human Resources with upgrade from Renaissance for Workers' Compensation Claim processing and reporting; • Office 365 &Exchange - implementing software and training for County Employees on Skype for Business, OneDrive, OneNote, and SharePoint; • Paratransit project- created maps of bus routes with 1 mile buffer zones for Mass Transit; • PulsePoint- created virtual PulsePoint Server for cardiac arrest mobile application to empower everyday citizens; • Wufoo—assisted the Mayor's Office with implementation of online forms to facilitate public communication and transparency; Provided training to County departments. GIS—upgraded platform and provided County-wide training • Upgraded ArcGIS License, Portal, Web adapters, and Servers; • Began working with Planning, Real Property and DEM to move GIS functionalities into the new Enterprise environment; • Established quarterly meetings to discuss GIS uses throughout the County; • Confirmed a Pictometry contract for up to 100 concurrent sessions; • Created an online ArcGIS map available to all County employees via the County's Intranet. 118 INFORMATION TECHNOLOGY INFORMATION TECHNOLOGY Program Measures FY 2016-17 FY 2017-18 FY 2018-19 Actual Budget Estimate Computer Systems Servers(Physical):Retired/New/Total 4/3/49 15/10/80 6/6/49 Servers(Virtual):Retired/New/Total* - - 4/10/54 New network nodes added/Total nodes 14/59 12/55 5/74 New/replacement PC's setup 158 200 175 Total workstations supported 1,247 1,300 1,300 Computer Applications Total Running on C&C, State,Federal,Outside Computers** 22 22 - Total Running on in-house LANs and PC Systems** 145 145 - Information Technology In-House Custom Written** 46 46 - Information Technology support w/3rd Party Vendor** 98 98 - GIS Licensed Users: Information Technology/Other Dept. 54 55 56 GIS Data Layers Public Domain 50 50 55 In-House/County of Hawai`i 225 115 248 Imagery/Percent of Island covered 100% 100% 100% Other Work Statistics Primary Computer System Uptime During Normal Work Hours 99% 99% 99% (247 days x 8.75 hrs.) Face to Face IT Training Classes and Workshops Offered 28 350 30 Face to Face IT Training Classes Attendees 179 350 180 Virtual Training Classes and Workshops Offered*** - - 1,920 Virtual Training Classes and Workshops Attendees*** - - 400 Service Desk Calls 7,643 7,000 7,500 Average Service Desk Calls/Day 31 28 30 Average number of days a support call is Open 6.4 7 7.5 Voice Over IP Numbers Supported 913 924 960 Call Manager Servers 3 3 3 Voicemail Servers 2 2 2 * 10/27/17 New program measure to indicate a network transition from physical servers to virtual servers ** Phasing out as of FY18-19 as applications transition to the cloud and 3`d party vendors ***Separation of IT specialized face-to-face courses versus general online courses(only face-to-face reported in FY2017-18 and prior) 119 INFORMATION TECHNOLOGY INFORMATION TECHNOLOGY Program Expenditures FY 2016-17 FY 2017-18 FY 2018-19 Actual _ Budget Estimate Number of Positions 21 21 21 Salaries and Wages 1,205,351.30 1,288,728 1,417,644 Operations 1,205,927.91 1,279,205 1,227,297 Equipment 183,690.00 292,905 167,199 Program Total 2,594,969.21 2,860,838 2,812,140 Personnel Position Summary FY 2016-17 FY 2017-18 FY 2018-19 Position Title Actual Authorized Request Director of Information Technology 1 1 1 _ Geographic Information Systems Analyst III 1 1 1 Information Systems Analyst I 3 - - Information Systems Analyst II - 3 3 Information Systems Analyst III 5 5 5 Information Systems Analyst IV 2 2 2 Information Systems Analyst V 6 6 6 Information Systems Program Manager 2 2 2 Private Secretary 1 1 1 Total 21 21 21 120 This page intentionally left blank LEGISLATIVE AUDITOR LEGISLATIVE AUDITOR DEPARTMENT SUMMARY Mission Statement Hawai`i County Charter section 3-18 establishes an independent audit function within the Legislative Branch through the Office of the Legislative Auditor. It is our mission to serve the Council and citizens of Hawai`i County by promoting accountability, fiscal integrity, and openness in local government and to serve as a catalyst for improving County government. Through performance and/or financial audits of County agencies and programs, the Office of the Legislative Auditor examines the use of public funds, evaluates operations and activities, and provides findings and recommendations to elected officials and citizens in an objective manner. Our work is intended to assist County government in its management of public resources, delivery of public services, and stewardship of public trust. Department Goals 1. To procure an external certified public accountant to conduct an annual independent post-audit of the County's financial transactions to assist the Council in complying with requirements of the Hawai`i County Charter. 2. To conduct or cause to be conducted performance and/or financial audits and special studies of the funds, services, and operations of any County agency, executive agency, and/or program, as set forth by the Legislative Auditor in an annual audit plan that shall be transmitted to the Council and the Mayor and filed with the County Clerk as a public record. 3. To conduct or cause to be conducted follow-up performance reviews to monitor and evaluate the implementation of audit recommendations by audited County entities. 4. To assist the Council in its efforts to ensure openness and accountability in the expenditure of public funds, as may be requested by the Council by resolution. Funding Source and Position Count General Fund $759,120 General Fund 5 Grant Revenue Grant Revenue/Other Total Budget: $759,120 Total Number of Positions 5 121 LEGISLATIVE AUDITOR LEGISLATIVE AUDITOR Program Description The Office of the Legislative Auditor developed an internal operations or audit manual, which was adopted by the Council in 2006 and updated in 2013 and 2016,to provide consistency and conformance with generally accepted government auditing standards (GAGAS) in the performance of our audit responsibilities and reporting procedures. The Office of the Legislative Auditor develops an annual audit plan based on a risk assessment of County agencies,programs, and funds utilizing objective methodology to identify priority areas for assignment of audit resources. To assist the Council in complying with requirements of the Hawai`i County Charter,the Office of the Legislative Auditor is responsible for the procurement of an external certified public accountant to conduct an annual independent post-audit of the County's accounts and financial transactions. Program Objectives 1. To procure an independent certified public accountant to conduct an annual post-audit of the County's accounts and financial transactions (Hawai`i County Charter §10-13). 2. To file an annual audit plan with the Council based on a County-wide risk assessment of funds, programs, services, and operations of any County agency, executive agency, or program, which is supported, in whole or in part, by County funds (Hawai`i County Charter §3-18). 3. To conduct or cause to be conducted performance and/or financial audits of County agencies, programs, and/or operations in accordance with the annual audit plan, or as determined necessary by the Legislative Auditor(Hawai`i County Charter §3-18). 4. To conduct or cause to be conducted follow-up performance and/or financial reviews of audited entities in accordance with the annual audit plan, or as determined necessary by the Legislative Auditor(Hawai`i County Charter §3-18). 5. To conduct or cause to be conducted special studies or projects to ensure openness and accountability in the expenditure of public funds. 122 LEGISLATIVE AUDITOR LEGISLATIVE AUDITOR Program Highlights Financial Audits. Pursuant to Hawai`i County Charter §10-13, the Office of the Legislative Auditor procured an independent external auditor to conduct the annual financial audits for the four-year period FY 2013-14 through FY 2018-19 and awarded Contract No. c.004162 to N&K CPAs, Inc. on December 5, 2013. As part of this contract,the scope of work includes an audit the County's Comprehensive Annual Financial Report, an audit of the Department of Water Supply's Financial Statement, a Single Audit of Federal Financial Assistance Programs, Landfill Financial Assurance Report, and Office of Housing Section 8 Report. Performance Audits: Audit of the Cash Handling at County of Hawai`i's Department of Water Supply: The Office of the Legislative Auditor transmitted to the Council and Mayor and filed with the Clerk as public record a report on the Department of Water Supply's cash handling procedures on August 25, 2017. The purpose of the audit was to determine whether DWS implemented internal controls over water receipts to prevent, detect, and deter fraudulent transactions. We evaluated if these internal controls followed best practices. The Office of the Legislative Auditor reported that the Department of Water Supply's water receipts cash handling process lacked significant internal controls including adequate segregation of incompatible duties and independent review and monitoring. Due to these internal control weaknesses, our audit could not determine if all cash received was deposited. We did not identify any instances of fraud or misappropriations during our testing. Audit of the Department of Human Resources Hiring Practices: The Office of the Legislative Auditor transmitted to the Council and Mayor and filed with the Clerk as public record a report on the Department of Human Resources hiring practices on September 7, 2017. The purpose of the audit was to determine whether hiring practices in place were effective at ensuring equitable, uniform, and transparent selection of candidates and ensuring compliance with applicable laws, regulations, County policies and procedures and best practices. In addition, we identified potential areas for improvement. We reviewed and evaluated internal controls over hiring practices during calendar year 2016 through January 2017. We also examined 46 new hire civil service positions in four departments during calendar year 2016. The Office of the Legislative Auditor reported numerous questionable hiring practices including how applicants were identified to be interviewed, how applicants were assessed, and how departments were using DHR's referred list of eligible applicants. 123 LEGISLATIVE AUDITOR LEGISLATIVE AUDITOR Audit Plan for FY 2017-18. The Office of the Legislative Auditor is currently working on several performance audits including cash handling procedures at the Department of Mass Transit, Contract Management and Change Orders, Overtime, and Department of Water's contingency plans for water wells. These should be issued during calendar year 2018. In addition,the Office of the Legislative Auditor is conducting follow-up audits on both purchasing card usage (County—wide) and variable frequency drives (Department of Parks and Recreation). These both should be issued in 2018. Our audit reports are available on-line at http://records.co.hawaii.hi.us/Weblink8Browse.aspx?dbid=l&startid=18592. Special Studies or Projects: Annual Audit Plan and Risk Assessment: The Office of the Legislative Auditor will update their Annual Audit Plan based on the results of its countywide risk assessment survey and other known or inherent risk factors. Program Measures FY 2016-17 FY 2017-18 FY 2018-19 Actual Budget Estimate Annual Audit Plan Filed with Council Yes Yes Yes Performance and/or Financial Audits Completed 2 4 4 Performance and/or Financial Audits Ongoing 3 2 2 Special Studies or Projects Completed 1 2 2 Special Studies or Projects Ongoing 1 1 1 Program Expenditures FY 2016-17 FY 2017-18 FY 2018-19 Actual Budget Request Number of Positions 5 5 5 Salaries and Wages 346,577.96 357,092 369,740 Operations(includes external audit of County finances) 268,142.39 400,410 388,380 Equipment 1,932.22 1,000 1,000 Program Total 616,652.57 758,502 759,120 124 LEGISLATIVE AUDITOR LEGISLATIVE AUDITOR Personnel Position Summary FY 2016-17 FY 2017-18 FY 2018-19 Position Title Authorized Authorized Request Legislative Auditor 1 1 1 Administrative Assistant to the Legislative Auditor 1 1 1 Audit Analyst 3 3 3 Total 5 5 5 125 it This page intentionally left blank • LIQUOR CONTROL LIQUOR CONTROL DEPARTMENT SUMMARY Mission Statement To promote the health, safety and welfare of the general public by regulating the importation, manufacture, distribution, sale and service of alcoholic liquors in the County of Hawai`i. Department Goals II P 1. To govern operations of liquor licensees which promote reasonable practices in the sale or service of liquors by Rules of the Liquor Commission and/or implementation of programs which promote compliance to liquor laws. 2. To enforce the liquor laws of the State and County of Hawai`i. 3. To grant, renew or deny liquor license applications and permits in accordance to law. 4. To provide efficient administrative services. 5. To educate licensees, staff, commission,board members and the public on liquor laws and issues affecting their activities. 6. To conduct and/or support public and youth programs whether through education, enforcement, or activities which promote compliance to liquor laws and responsible drinking. 7. To help support businesses and industries involved in the sale of liquor, by streamlining and updating current licensing and enforcement practices and procedures. 8. To increase use of online database and electronic filing system (to include applications and renewals). 9. To increase use of electronic licensee notification system. 10. To implement an online payment(fees and fines) system. Funding Source and Position Count General Fund - General Fund Grant Revenue - Grant Revenue/Other License Fees $2,052,601 License Fees 19 Total Budget $2,052,601 Total Number of Positions 19 126 LIQUOR CONTROL LIQUOR CONTROL Program Description 1. To grant, renew and refuse applications or liquor licenses for the manufacture, importation and sale of liquor. 2. To amend or adopt rules having the force and effect of law in the county. 3. To enforce state and county liquor laws by inspections of licensed premises and investigations of complaints or violations for referral to the Liquor Control Adjudication Board. 4. To provide services to and on behalf of the Liquor Commission and Liquor Control Adjudication Board, including the review and amendment of procedures and duties. 5. To provide education to licensees, staff, Commission, Board and the public. 6. To review county and state liquor laws toward uniformity. 7. To conduct and/or support public and youth programs whether through education, enforcement, or activities which promote compliance to liquor laws. 8. To help support businesses and industries involved in the sale of liquor,by streamlining and updating current licensing and enforcement practices and procedures. Program Objectives 1. Licensing: a. Conduct 30 interviews with new liquor license applicants. b. Process 30 new license applications. c. Conduct 30 site visits to applicant premises. 2. Operations: a. Hold minimum of 18 manager examinations in Hilo and 36 in Kona for approximately 900 employees of licensed establishments. Classes and examinations to be offered to all licensees' staff, including minor-aged employees. b. Conduct minimum of 850 licensee checks per month to promote compliance to liquor laws by liquor licensees. c. Provide all staff, commissioners and board members education via county, state and nationally sponsored programs. 3. Public Programs: a. Provide minimum of two youth, public and enforcement programs which promote compliance to liquor laws. 127 LIQUOR CONTROL LIQUOR CONTROL Program Highlights 1. There were no significant liquor related legislation in 2017. 2. The department donated $4,300 as part of its Project Grad program. The funds were used to provide five high school senior classes with fun-filled, alcohol-free and drug-free activities on their graduation night. 3. To support activities and programs that promote compliance and education of our liquor laws, the Department of Liquor Control processed 50 district contingency fund grants requested by our Council members. Funds provided students and community members with safe, secure, alcohol-free and drug-free locations and alcohol-free and drug-free activities such as Project Grad, student exchange programs, beach clean-ups, sporting activities, art therapy sessions, meal and food distributions,to name a few. 4. A new public program, "I am B.R.A.V.E. Hawai`i Island, features celebrity Augie T. Using his B.R.A.V.E. Hawai`i framework, Augie T. customized this underage drinking and illegal substance use prevention program for the needs of the County of Hawai`i and will be introduced into our middle school classrooms. His curriculum will include setting goals to make the right choices, facilitating the use of a website he created specifically for"B.R.A.V.E. Hawai`i Island" and teach them how to use it for encouragement and positivity. The theme "I am B.R.A.V.E. because I said NO to alcohol"will be used for the creation of videos and posters by the students. 5. The department has been working with the Hawai`i Information Consortium, LLC, in bringing new liquor license applications and direct wine shipper permits online. A portal that can be reached from a link on our County website allows applicants to directly use our online application forms, upload information and pay for the application or permit online. The applications were launched in August 2017 and if successful, expansion will be made to include liquor license renewals and other permits. 6. The department had two public service announcements air on Lava 105.3FM and KKOA 107.7FM radio. Both had messages to not drink and drive. The first aired during the summer when partying and driving was more prevalent. The other aired just before the Christmas holidays as a reminder to drink responsibly. 128 LIQUOR CONTROL ..._-.LIQUOR CONTROL 7. The Annual 2018 National NCSLA Conference (National Conference of State Liquor Administrators) will be held at the Hilton Waikoloa Village in June 2018. The Hawai`i County Department of Liquor Control will be the host to approximately 500 attendees and their families from around the nation. 8. Compliance checks are conducted year round against retail and dispenser licensees to combat the sale of liquors to minors. 129 LIQUOR CONTROL LIQUOR CONTROL Program Measures FY 2016-17 FY 2017-18 FY 2018-19 Actual Estimate Estimate Licensing Applications for Licenses Interviews for Applications 91 90 90 Regular 24 50 50 Renewal 388 .380 380 Special 104 75 75 Transient Vessel 187 200 200 Catered Functions 105 250 250 Miscellaneous Applications 441 300 300 Permit Applications 1,020 1,000 1,000 Site Inspection 33 60 60 Liquor Commission Public Hearings on Rules and Regulations 0 0 0 Meetings(Public Hearings,Preliminary Hearings, 10 14 14 Special Meetings,Workshops) Site Visitations 0 2 2 Liquor Control Adjudication Board Public Hearings on Rules and Regulations 0 0 0 Meetings(Public Hearings, Special meetings, 4 5 5 Workshops) Violations to Board 32 45 45 Operations Warning and Citations 19 75 75 Manager Examinations 1,372 1,500 1,500 Manager Registration(activate existing manager 226 500 500 cards) Audio Surveillance Checks 10 25 25 Field Inspections Per Month 1,368 1,500 1,500 Public Complaints 17 15 15 Investigations 74 150 150 Program Expenditures FY 2016-17 FY 2017-18 FY 2018-19 Actual Budget Request Number of Positions 19 19 19 Salaries and Wages 904,427.16 963,698 1,040,689 Operations 979,166.33 1,114,400 953,362 Equipment 6,024.73 5,300 6,550 Public Programs 177,504.00 52,000 52,000 Program Total 2,067,122.22 2,135,398 2,052,601 130 LIQUOR CONTROL LIQUOR CONTROL Personnel Position Summary FY 2016-17 FY 2017-18 FY 2018-19 Position Title Authorized Authorized Request Director of Liquor Control 1 1 1 Administrative Assistant 1 1 1 Administrative Services Assistant I . 1 1 1 Clerk III 1 1 1 Liquor Control Administrative Officer 1 1 1 Liquor Control Investigator II 7 7 7 Liquor Control Investigator III 2 2 2 Liquor Control Licensing Officer 1 1 1 Liquor Control Licensing Technician I 1 1 1 Liquor Licensing Clerk 1 1 1 Private Secretary 1 1 1 Secretary to Board and Commission 1 1 1 Total 19 19 19 • • 131 MANAGEMENT MANAGEMENT OFFICE OF THE MAYOR Mission Statement To govern with openness, efficiency, and trust in order for this County to thrive as a caring place to live, work, and play together. Department Goals Administration To accomplish strategic priorities by working collaboratively and constantly striving to be better. Funding Source and Position Count General Fund $ 1,722,212 General Fund 18 Grant Revenue $ 30,000 Grant Revenue/ Other 3 Total Budget: $ 1,752,212 Total Number of Positions 21 132 r- MANAGEMENT OFFICE OF THE MAYOR Program Description The Office of Management provides leadership, direction and supervision for departments and agencies of the County of Hawai`i, ensures that the duties and responsibilities of the executive branch are faithfully discharged in accordance with the provisions of the County Charter, and addresses the needs, concerns and interests of the people of the Island of Hawai`i. Program Objectives • Prudent Finances. Budget stringently to deliver services efficiently, plan for long- term liabilities and contingencies, and optimize revenue generation. • Productive Workplace. Foster a work environment where County employees are trained, managed, and appreciated to fulfill their duties to the best of their abilities. • Strategic Objectives. Collaborate and promote innovation among departments to accomplish identified priorities. • Economic Initiatives. Partner with the nonprofit and private sectors to diversify economic and employment opportunities. • Resilient Community. Be knowledgeable, trained, and prepared for all types of emergencies and disasters. • Inclusive Governance. Encourage civic participation with appointments to boards and commission, and an active community planning system that exemplifies democracy at its best. • Open Communication. Communicate with the public with a two-way system that informs and is responsive to suggestions,requests, and complaints. • Sustainable Environment. Respect and sustain the natural and cultural heritage of this County. Program Highlights • Provided leadership, direction and assistance to County departments as they work towards their goals and objectives. • Maintained funding levels for critical, core County government services despite rising cost of healthcare, energy and collective bargaining agreements. • The Kim administration is tackling the island's growing homeless problem in active collaboration with federal, state and private agencies. The Mayor, in cooperation with the Governor, has taken the lead in developing the Mauna Kea World Peace Park initiative, and is recruiting exemplary individuals in the private sector to work with him to further its goals. 133 MANAGEMENT OFFICE OF THE MAYOR • The Kim administration has tackled a major overhaul of the Mass Transit Agency; has acquired seven used buses from City and County of Honolulu to supplement the depleted Hele-On bus fleet. A new administrator was recruited, and will begin work shortly on the extensive overhaul of Mass Transit system operations. • The Mayor's Office advocates actively for a physician residency program on Hawai'i Island, to ensure future generations of health care providers for our community. • The Kim administration is working actively on a road connectivity program for Puna,to alleviate traffic congestion and improve quality of life in the region. Walking paths, bike trails and other life-enhancing improvements are under development. • The County is developing a system aimed at streamlining the permitting process; this is slated to be tested and go live in 2018. • Yearly increases in employee healthcare coverage,retirement, energy and fuel costs in addition to collective bargaining increases, demands for infrastructure, public safety and mass transit have placed increased burden on our ability to meet the needs of our community. The Kim administration is working to meet these needs while maintaining fiscal prudence. 134 MANAGEMENT OFFICE OF THE MAYOR Program Measures FY 2016-17 FY 2017-18 FY 2018-19 Actual Budget Estimate *Incoming&Outgoing Correspondence 7,695 6,000 7,000 *Incoming correspondence only Program Expenditures FY 2016-17 FY 2017-18 FY 2018-19 Actual Budget Request Number of Positions 20 20 21 Salaries and Wages 1,339,672.65 1,077,525 1,459,283 Operations 186,991.50 292,882 289,554 Equipment 4,220.48 1,275 3,375 Program Total 1,530,884.63 1,371,682 1,752,212 Personnel Position Summary FY 2016-17 FY 2017-18 FY 2018-19 Position Title Authorized Authorized Request Mayor 1 1 1 Managing Director 1 1 1 Deputy Managing Director 1 1 1 Administrative Services Assistant I 1 1 1 Administrative Specialist 1 1 1 Clerical Services Assistant 4 4 3 Data Processing Control Clerk I 1 1 1 Executives Assistant Aide - - 1 Executive Assistant II 1/2T 1 1 1 Executive Assistant III 4 4 4 Homeless Program Specialist - - 1 Private Secretary to the Managing Director 1 1 1 Private Secretary to the Mayor 1 1 1 Program Manager(Temp) 1 1 1 Public Relations Specialist 1 1 1 Student Helper I 1 1 1 Total 20 20 21 135 MANAGEMENT COST OF GOVERNMENT Program Description The Cost of Government Commission studies and investigates the organizations and methods of operations of all County departments, commissions, boards, offices and other instrumentalities of all branches of the County government and determines what changes, if any, may be desirable. Program Objectives 1. Examine and investigate the organizations and methods of operations of all County departments, commissions, boards, offices and other instrumentalities of all branches of the County government and determines and recommends changes, if any, by the Charter-imposed deadline. Program Highlights A new Cost of Government Commission will be appointed to terms starting one year after the beginning of the term of the mayor, and shall submit its report not later than eleven months after its appointment. Program Measures FY 2016-17 FY 2017-18 FY 2018-19 Actual Budget Estimate Departments/boards/commissions reviewed N/A N/A N/A Program Expenditures FY 2016-17 FY 2017-18 FY 2018-19 Actual Budget Estimate Operations - - Program Total - - - 136 136 This page intentionally left blank MASS TRANSIT AGENCY MASS TRANSIT AGENCY. DEPARTMENT SUMMARY Mission Statement Create a high-quality,multi-modal transportation system that provides safe, reliable, convenient, environmentally responsible, and cost effective mobility choices that meet the needs of our residents and visitors. Department Goals 1. Improve transportation mobility for the public, including service for the mobility impaired. Make riding public transportation easier and more desirable. 2. Assist the public in obtaining transportation alternatives to the private automobile through the use of buses, ride sharing, bicycling, and alternate fuel for ground transportation. Create a transit system responsive to the needs of vulnerable populations and those for whom transit is a necessity. 3. To allow users of the transportation system to travel to work, health services, educational institutions,business and commerce centers, after school activities, and recreational sites. Connect modes to enable a seamless integration of transit networks, bicycle, and pedestrians by the use of transportation hubs. Program Description The Mass Transit Agency plans, directs, and coordinates the activities of the Hawai`i County public transportation system. The agency also provides administrative support for the Hawai`i County Transportation Commission. Funding Source and Position Count General Fund $4,599,085 General Fund 13 Grant Revenue $1,875,700 Grant Revenue/Other Total,Budget: $6,474,785 Total Number of Positions 13 137 MASS TRANSIT AGENCY MASS TRANSIT AGENCY Program Objectives 1. Restore service reliability and increase system ridership from FY 2017-18. 2. Resolve and follow-up on all complaints within two weeks. 3. Maintain the current level of services for public transportation. 4. Continue expansion of official bus shelter and bus stop sign program. Program Highlights 1. Bus ridership amounted to 766,472 passenger trips while the Hele-On Kako`o Para- transit program provided 1,970 rides and the shared ride taxi program provided 134,986 passenger trips. 2. Implemented Hele-On Kako`o Paratransit services, complementing fixed routes in the Hilo and Kona areas. Services offer origin to destination service for individuals with a disability who are unable to utilize the regular Hele-On bus services. Eligibility for the program is not based on the disability, but rather the functional inability of someone to use the fixed route service. Services began July 1, 2016. 3. Created a North Kohala/Waimea Shuttle pilot program to afford additional transportation for seniors and the rural community to access services. The route ran from July, 2016—January, 2017. 4. Continued to support various local community events by providing safe and efficient transportation. 5. Began construction of the Mass Transit Baseyard and Maintenance Facility. The facility will house mass transit fleet, , administration and operations personnel. Total cost of the project amounts to 11.2 million dollars. 6. Island-wide bus shelter program is ongoing. Completed bus shelters in Waimea, Laupahoehoe, Kurtistown, and Na`alehu. 7. Kicked off the development of Hawaii County's Transit Master Plan. The TMP will contain a baseline study that has not existed before. The plan will provide a close examination of the future alternatives and the reasoning why the path followed was selected. Planning for public transit should reflect the islands shared vision for the future, while the goal is to provide quality service in an efficient and equitable manner. The TMP will be completed in the 2nd quarter of 2018. 138 MASS TRANSIT AGENCY MASS TRANSIT AGENCY Program Measures FY 2016-17 FY 2017-18 FY 2018-19 Actual Budget Estimate Total Passengers 766,472 900,000 750,000 Cost Per Passenger $12.24 $11.76 $16.01 Program Expenditures g P FY 2016-17 FY 2017-18 FY 2018-19 Actual Budget Request Number of Positions 11 13 13 Salaries and Wages 728,336.29 763,508 811,940 Operations 1,919,312.72 5,018,400 1,050,000 Equipment 75,596.43 1,050,000 2,097,975 Program Total 2,723,245.44 14,031,908 6,474,785 Personnel Position Summary FY 2016-17 FY 2017-18 FY 2018-19 Position Title Authorized Authorized Request Mass Transit Administrator 1 1 1 Account Clerk 1 2 2 Automotive Mechanic I 4 4 4 Automotive Mechanic II 1 1 1 Clerk II 1 1 1 Mass Transit Assistant 1 1 1 Mass Transit Operations Assistant 1 1 1 Mass Transit Specialist I 1 1 1 Program Manager* - 1 1 Total 11 13 13 Converted Contract Position 139 This page intentionally left blank i P MISCELLANEOUS ANIMAL CONTROL Mission Statement The Hawai`i Island Humane Society (HIHS), contracted by the County to provide animal control services, is a 501(c)3 nonprofit organization, whose mission is to prevent cruelty to animals, eliminate pet overpopulation, and enhance the bond between humans and animals. Goal To investigate and resolve animal-related complaints and enforce animal control laws. To develop comprehensive educational programs and spay/neuter programs aimed at reducing the number of animal-related problems in our community. Program Description The HIHS is responsible for the Animal Control contract, which involves enforcing Hawai`i County Code Chapter 4 Animal Control related laws and State of Hawai`i Laws (Hawai`i Revised Statutes 142). These laws currently include ordinances related to the following: • Vicious Dogs • Stray Animals/Impoundment • Animal Licensing • Cruelty and Neglect Investigations HIHS Officers are badged through training provided by HIHS and County agencies. The Animal Control Officers (ACOs)then respond and resolve animal control situations by educating the public about responsible pet ownership and appropriate animal control laws and penalties as well as issuing complaint and comply notices, citations, and vicious dog designations. HIHS Officers are available 24 hours a day, seven days a week to respond to animal related emergencies. HIHS must accept all animals, regardless of condition, into its three shelters in Kona, Kea`au, and Waimea. We are responsible for sheltering and caring for all animals and providing opportunity for reunification with owners. Other services related to the contract include dog licensing, administration of the Spay/Neuter Community Assistance Program, and legislative support of improved animal-related laws. 140 MISCELLANEOUS ANIMAL CONTROL Program Description (continued) In addition, HIHS provides adoption services, low-cost microchipping, education for adults and children, foster-care programs, volunteer opportunities, cat registrations, and basic and preventative medical care for shelter animals. HIHS community programs focus on creating better relationships between people and animals, and educating the public on the importance of spaying and neutering and humane treatment of animals. Program Objectives 1. 90% of vicious dog calls will be responded to within two hours. 2. 90% of loose animal posing a public safety hazard calls will be responded to within two hours. 3. 90% of injured animal related calls will be responded to within two hours. 4. 90% of calls for animal control assistance by the police will be responded to within three hours. 5. 90% of animal cruelty and neglect cases will be responded to in 24 hours and resolved in 14 working days. 6. 90% of license, loose dog and any non-cruelty/neglect cases will be responded to in 48 hours and resolved in five working days. 7. 84 Sweeps of problem communities per year. Program Highlights g • HIHS has taken the initiative to regularly patrol previously problem areas. We are working closely with Community Policing in all districts to educate and resolve potential problems before they escalate. • We continue to work on disaster preparedness and stand ready to assist the Red Cross in pet management at Shelters in the event of an emergency. We are also partnering with the Hawai`i County Civil Defense to be prepared in case of an emergency. • We continue to introduce new spay/neuter programs that have allowed us to increase the numbers of surgeries that we can perform and the number of free or low-cost surgeries provided to the community, at HIHS expense. Acting as the administrator for the County Spay/Neuter Assistance Program we provided over 2,375 free spay/neuter vouchers to the community last fiscal year. This program is on track to 141 MISCELLANEOUS ANIMAL CONTROL Program Highlights (continued) provide the same amount or more this fiscal year. This program is a win-win for our Island and we are encouraged that this program has continued. HIHS was able to offer an additional 1,269 in free or discounted spay/neuter surgeries through our programs. The following are highlights of what we are working towards in the 2016 fiscal year. • We will continue to increase efficiency in scheduling of man-hours, improved systems, cost-cutting, educating the community in the importance of spaying and neutering, and education of the next generation with our Humane Education Program. • We plan on continuing the education and training of our Animal Control Officers, as well as employees in other departments. Areas of concentration this year will continue to be customer service, disaster preparedness, resolving problems and animal law enforcement. • HIHS will increase programs to the under-served in our community. These programs include: discounted or free spays and neuters and access to donated pet food. • We will continue to increase outreach and education opportunities to the public on responsible pet ownership and animal-related laws. • We will continue to build a better relationship with the Police Department, County Council and the Administration, as well as other state and federal agencies. 142 MISCELLANEOUS ANIMAL CONTROL Program Measures FY 2016-17 FY 2017-18 FY 2018-19 Actual Budget Estimate Percentage of vicious dog calls will be responded to within 90% 90% 90% two hours Percentage of loose animal posing a public safety calls will be 90% 90% 90% responded to within two hours Percentage of injured animal related calls will be responded to 90% 90% 90% within two hours Percentage of animal control assistance by the police will be 90% 90% 90% responded to within three hours Percentage of animal cruelty and neglect cases will be 90% 90% 90% responded to in 24 hours and resolved in 14 working days Percentage of license,loose dog and any non-cruelty/neglect 90% 90% 90% cases will be responded to in 48 hours and resolved in five working days Number of sweeps of problem communities per year 84 100 100 Animal Intake Stray/Feral 10,300 12,500 12,000 Owner Surrendered 2,116 3,500 3,000 Total Intake 12,416 16,000 15,000 143 MISCELLANEOUS ANIMAL CONTROL Program Measures (continued) FY 2016-17 FY 2017-18 FY 2018-19 Actual Budget Estimate Redeemed 992 1,500 1,500 Adopted 3,531 3,500 3,500 Adopted animal returned to HIHS for health reasons 8 20 20 Euthanized 7,562 9,400 8,000 Adoption percentage(Based on total intake numbers) 42.15% 40.00% 40.0% Adoption percentage(Based on Adoptable Animals) 100.0% 95.00% 100.0% Animal control related calls 8,381 8,000 8,250 Dog license issued 7,165 7,500 7,500 Dog license fees collected $20,122 $20,750 $20,750 Cat licenses issued 1,188 925 1,000 After-hour emergency call-outs 504 1,000 1,200 g Y Miles traveled 218,884 230,000 230,000 Dead animals collected 601 600 600 Complaint/comply notices issued 920 1,000 1000 Citations issued HCC 4-30 Dog Running Loose 133 250 250 HRS 143-2 License Violation 54 50 50 HRS 7-11-1109 Cruelty to Animals 15 35 35 Other(inc.Vicious Dog) 29 90 90 Total Citations 253 425 425 Citations issued to repeat offenders 22 40 40 _ Number of animal pickups 417 500 500 _ Number of trap rentals 982 1,000 1,000 Spay/neuter coupons issued 3,749 3,000 3,500 Number of Animal Control Officers Kea'au(also serving Hilo,Hamakua,Kea'au,Puna, 5 5 5 Ka'u) Kona(also serving South Kona,Oceanview) 3 3 3 Waimea(also serving Honoka`a,Waikoloa,Kohala) 3 4 4 Total Animal Control Officers 11 12 12 144 MISCELLANEOUS ANIMAL CONTROL Program Expenditures FY 2016-17 FY 2017-18 FY 2018-19 Actual Budget Request Operations 2,081,625.00 2,081,625 2,185,706 Program Total 2,081,625.00 2,081,625 2,185,706 145 MISCELLANEOUS MISCELLANEOUS/COUNTYWIDE COSTS FY 2016-17 FY 2017-18 FY 2018-19 Actual Budget Request Animal Control 2,081,625 2,081,625 , 2,185,706 Nonprofit Grants 1,482,625.00 1,500,000 1,000,000 Schools 30,276.07 , 58,500 58,500 Fringe Benefits State Retirement System 31,822,444.54 40,000,000 43,000,000 FICA 5,924,707.85 7,202,245 7,200,000 County Pensions 24,357.16 27,000 27,000 Health Fund 29,717,015.92 33,700,859 16,000,000 Post-employment Benefits 11,495,000.00 . 14,867,200 39,806,000 Worker's Compensation 1,814,755.53 2,203,500 2,203,500 Unemployment Compensation 321,642.10 250,000 275,000 Vacation Pay - 500,000 500,000 Total Fringe Benefits 81,119,923.10 98,750,804 109,011,500 Bond Issue/Debt Service Interest 17,712,991.00 18,666,678 28,656,331 Bond Redemption 26,145,140.00 . 30,462,835 Total Bond Issue/Debt Service 43,858,131.00 49,129,513 28,656,331 Supplemental Transfers Transfer to Capital Project Fund 44,700.00 - - Transfer to Housing Fund 1,572,396.00 2,143,350 2,012,389 Transfer to Self Insurance Fund - - - Transfer to Solid Waste Fund 18,679,575.00 18,630,369 19,483,277 Transfer to Golf Course Fund 477,519.00 542,954 580,368 Transfer to Disaster/Emergency Fund 250,000.00 250,000.00 250,000.00 Transfer to Public Access/Open Space Preserve Fund 5,330,347.93 6,054,195 6,306,000 Transfer to Pub Acc/Open Space Preserve Maint Fund 666,293.49 _ 756,774 788,250 Transfer to Budget Stabilization Fund 250,000.00 250,000.00 250,000.00 Transfer to Highway Fund 10,000.00 - - Transfer to Sewer Fund 2,120,785.00 2,268,837 2,980,294 Total Supplemental Transfers 29,401,616.42 30,896,479 32,650,578 Other Costs Provision for Compensation Adjustment - 8,284,000 500,000 Sundry Refund - 15,000 15,000 Provision for Reallocation - 35,000 35,000 Miscellaneous Insurance Claims&Judgments 378,428.44 750,000 1,250,000 Public Safety Disaster/Emergency 193,111.53 250,000 250,000 Miscellaneous(Block&Housing Grants,Home Pgm) 5,233,531.81 . 150,000 150,000 Total Other Costs 5,805,071.78 9,484,000 2,200,000 146 PARKS di. RECREATION PARKS & RECREATION DEPARTMENT SUMMARY Mission Statement To provide a wide array of services for the public with excellence, integrity and aloha. Department Goals Service • Provide and/or facilitate a wide array of services and opportunities that meet the needs of the Big Island community while maintaining cultural uniqueness of our rich heritage, diversity and the aloha spirit. • Conduct the P&R "Service Survey" to evaluate the quality of services provided and report the results quarterly. • Keep the public informed of the availability of programs and facilities via various media outlets including a departmental website. Facilities • Provide safe, clean, enjoyable, accessible and aesthetically pleasing facilities by: o Implementing the transition plan for ADA compliance. o Implementing the transition plan for playground safety and equipment. o Continue to develop and implement maintenance standards. o Maintaining a five year plan for repairs and maintenance. o Providing regular facility and safety inspections and monitoring the results and recommendations. o Determine the need for additional recreational facilities throughout the Big Island via public meetings and service surveys. o Assess current facility use and analyze for optimum utilization. Fiscal Responsibility • Refine fiscal management and performance of the department. • Develop alternative strategies to generate supplemental resources in order to maintain and enhance operations (grants, cost sharing, donations, etc.). Funding Source and Position Count General Fund $21,464,042 General Fund 399 Grant Revenue $ 90,000 Grant Revenue/Other 2 Other $ 674,000 Total Budget: $22,228,042 Total Number of Positions 401 147 PARKS & RECREATION DEPARTMENT SUMMARY Department Goals (continued) Partnerships • Pursue help from persons and groups to improve and maintain recreational facilities and enhance programs. Safety • Provide proper safety equipment for all employees. • Maintain, update and keep all employees current with health and safety requirements and testing, such as hearing tests,hepatitis immunization for covered individuals, CDL licenses, etc. • Perform regular safety inspections of all facilities. • Provide a mechanism to address safety concerns of all employees. Training • Provide for personal and professional growth opportunities for all staff. • Provide training for the public in areas that will help P&R carry out its mission or enhance its staffs personal growth. 148 PARKS & RECREATION 'ALAE CEMETERY Program Description The 'Alae Cemetery provides an affordable and accessible public memorial park to accommodate the burials of the general public regardless of race, color, creed, or financial standing. Program Objectives 1. Conduct maintenance and repair activities. 2. Assign and record all burials. Program Highlights Provided custodial facility support for the Annual Ireito Hoyo Service. Program Measures FY 2016-17 FY 2017-18 FY 2018-19 Actual Budget Estimate Total Acreage 42.37 42.37 42.37 Burials 66 65 70 Program Expenditures FY 2016-17 FY 2017-18 FY 2018-19 Actual Budget Estimate Number of Positions 4 4 4 Salaries and Wages 145,536.55 171,196 180,966 Operations 5,360.55 13,185 10,771 Equipment - 200 200 Program Total 150,897.10 184,581 191,937 Personnel Position Summary FY 2016-17 FY 2017-18 FY 2018-19 Position Title, Authorized Authorized Request Park Caretaker I 2 2 2 Power Mower Operator 2 2 2 Total 4 4 4 149 PARKS & RECREATION VETERANS CEMETERIES - EAST AND WEST HAWAI'I Program Description The East and West Hawai`i Veterans Cemeteries accommodate the local burial needs of Big Island Armed Forces Veterans and eligible members. Program Objectives 1. Continue to coordinate development of the East and West Hawai`i Veterans Cemeteries with the Veterans Advisory Committee and the Department of Defense. 2. Continue maintenance of cemetery grounds. 3. Assign and record all burials. Program Highlights Assist in the continual expansion of the West Hawai`i Veterans Cemetery. Program Measures FY 2016-17 FY 2017-18 FY 2018-19 Actual Budget Estimate Total Acreage 78.78 78.78 78.78 Burials 238 275 275 Program Expenditures FY 2016-17 FY 2017-18 FY 2018-19 Actual Budget Estimate Number of Positions 5 5 5 Salaries and Wages 171,145.47 162,124 171,908 Operations 50,877.42 58,344 57,147 Equipment - . 800 800 Program Total 222,022.89 221,268 229,855 Personnel Position Summary FY 2016-17 FY 2017-18 FY 2018-19 Position Title Authorized Authorized Request Equipment Operator II Temp 1 1 1 Park Caretaker I 3 3 3 Veterans Cemetery Caretaker/Equip Operator 1 1 1 Total 5 5 5 150 PARKS & RECREATION RURAL CEMETERIES Program Description The Parks Maintenance Division ensures that the grounds and facilities of cemeteries in Hamakua, Kohala, and Kona are properly maintained. Program Objectives 1. Continue maintenance of cemetery grounds. 2. Assign and record all burials. Program Highlights None. Program Measures FY 2016-17 FY 2017-18 FY 2018-19 Actual Budget Estimate Cemeteries North Hilo/Hamakua District: 4 4 4 Honoka`a,Kukuihaele,Kuka`iau,Laupahoehoe North/South Kohala District: 16 16 16 Haw%Waimea North/South Kona District: 29 20 20 Keopu,Na'alehu Program Expenditures FY 2016-17 FY 2017-18 FY 2018-19 Actual Budget Estimate Operations 321.49 750 750 Program Total 321.49 750 750 151 PARKS & RECREATION HAWAI'I COUNTY BAND Program Description The Hawai`i County Band was established in 1883 and has provided music for parades, concerts, festivals, ceremonies, and other special events throughout the entire Big Island for the past 134 years. Presently, the Hawai`i County Band performs as a representative of the County of Hawai`i and continues to enhance events throughout all districts of the island by providing entertaining and appropriate music. The band also serves as a musical resource for the County and State of Hawai`i. Program Objectives 1. Provide musical services for the island residents and visitors by working with community organizations and providing 40 musical services annually (e.g. parades, ceremonies, festivals, concerts and special events). 2. Provide 12 monthly Mo`oheau Bandstand concerts that are entertaining, educational, musically challenging, and historically significant. 3. Feature at least two young musicians as soloists at the April or May Mo`oheau Bandstand Concert, which provides musically educating opportunities for the young people of the County of Hawai`i, annually. 4. Introduce 20 new musical pieces per year to provide musical challenges to the band members. Program Highlights • Provided 42 performance services during FY 2016-17. • Featured 12 monthly Mo`oheau Bandstand Concerts (100 year tradition). All were well attended and well received by the crowd. • Annual April/May Mo`oheau Bandstand Concert featured high school students as soloists. • July 4th Mo`oheau Bandstand Concert in conjunction with the Jaycees Fireworks Display. • Participated in Veterans Ceremonies (Veterans Day, Club 100 and Memorial Day). • Participated in various parades throughout the island (Volcano Independence Day, Waimea Aloha Festival, Kona Coffee Festival, Hilo Christmas Parade, International Festival Parade, Pahoa Christmas Parade and Merrie Monarch Parade). • Participation in various civic events (Portuguese Day, & Kamehameha Day Lei Draping Ceremony). 152 PARKS & RECREATION HAWAI'I COUNTY BAND Program Measures FY 2016-17 FY 2017-18 FY 2018-19 Actual Budget Estimate Performance Services 42 40 40 Rehearsals 95 95 95 Estimated Attendance* 20 Parades 50,000 50,000 - 5 Ceremonies 3,000 3,000 - 22 Concerts 5,000 5,000 - 8 Special Events 5,000 5,000 - Number of Events* 20 Parades - - 20 5 Ceremonies - - 5 22 Concerts - - 22 8 Special Events - - 8 *Starting in FY2018-19,changing monitored statistic from number of attendees to number of events held Program Expenditures FY 2016-17 FY 2017-18 FY 2018-19 Actual Budget Request Number of Positions 40 40 40 Salaries and Wages 170,731.18 234,517 247,482 Operations 2,228.58 3,875 3,875 Program Total 172,959.76 238,392 251,357 Personnel Position Summary FY 2016-17 FY 2017-18 FY 2018-19 Position Title Authorized Authorized Request Band Director 1 1 1 Assistant Band Director(Hrly) 1 1 1 Musician I(Hrly) 4 4 4 Musician II (Hrly) 7 7 7 Musician III (Hrly) 10 10 10 Musician IV(Hrly) 9 9 9 Musician V(Hrly) 8 8 8 Total 40 40 40 Note: All positions are part-time with the exception of the Band Director. 153 PARKS & RECREATION WEST HAWAI'I BAND Program Description The West Hawai`i Band provides music for parades, ceremonies and other events, principally in the Hamakua, Kohala and Kona districts,to support and inspire traditional and emerging cultural, charitable, educational, recreational and economic activities, and provides musical enjoyment and satisfaction for residents and visitors of diverse ages and backgrounds, through performance and rehearsal. Program Objectives 1. Provide musical services for island residents and visitors by working with community organizations and providing 20—25 musical services annually (e.g. Parades, ceremonies, festivals, concerts, and special events). 2. Provide six concerts that are entertaining, educational, musically challenging and historically significant. 3. Feature a young musician as soloist at the March or May monthly concert, to provide music education opportunities for the young musicians of Hawai`i County. 4. Introduce 20 new pieces per year to provide musical challenges for the band. Program Highlights 1. The West Hawai`i Band provided 24 performance services through its collaboration with organizations such as the Hawai`i International Billfish Tournament, Ironman Foundation, Inc., Daughters of Hawai`i,Nisei Veteran's Association, Merrie Monarchs Glee Club,Halau Hula Na Pua U'I 0 Hawai`i, Hualalai Regency, Kailua- Kona Parades Organization, Waimea Parades Organization and the Veteran's Association. 2. The West Hawai`i Band performed ten monthly concerts for its monthly series at Hale Halawai. Two monthly concerts were canceled due to hurricane closings. The concerts were well attended and were programmed with musically challenging works from the Hawaiian, Classical, Jazz, Popular, Broadway musical and standard concert band music libraries and each piece was presented with a short educational and entertaining lecture about its composer and significance in music and world history. 3. The Band also played five concerts at its series at the historic Hulihee Palace, offering music with the Merrie Monarchs Glee Club and the Halau Hula Na Pua U'I O Hawai`i to commemorate the birthdays of Hawaiian monarchs. 4. The West Hawai`i Band has introduced 20 new pieces during the fiscal year; most of which were performed during the free monthly concerts. 154 PARKS & RECREATION --- ---�-F__--vVEST HAWAII BAND Program Measures FY 2016-17 FY 2017-18 FY 2018-19 Actual Budget Estimate Performances 24 25 25 Rehearsals 48 45 45 Program Expenditures FY 2016-17 FY 2017-18 FY 2018-19 Actual Budget Request Number of Positions 19 19 19 Salaries and Wages 25,196.81 35,297 40,272 Program Total 25,196.81 35,297 40,272_ Personnel Position Summary FY 2016-17 FY 2017-18 FY 2018-19 Position Title Authorized Authorized Request Assistant Band Director (Hrly) 1 1 1 Musician I(Hrly) 4 4 4 Musician II(Hrly) 7 7 7. Musician III(Hrly) 6 6 6 Musician IV(Hrly) 1 1 1 Total 19 19 19 Note: All positions are part-time. 155 PARKS & RECREATION ADMINISTRATION Program Description The Parks &Recreation Administration provides organizational support services to all the divisions/sections and bands to achieve the development and implementation of the department's mission. Program Objectives 1. Continue to distribute the P&R Service survey at all staffed facilities and activities/events conducted by the department. 2. Continue to update information for Divisions and Sections on the County of Hawai`i website on a timely basis. 3. Continue implementation of the transition plan for accessibility to public facilities during the fiscal year. 4. Continue implementation of the transition plan for playground safety and accessibility during the fiscal year. 5. Maximize resources by encouraging the "Friends of the Park"program and identify a minimum of five community service projects that focus on maintenance and/or improvements to park facilities. 6. Provide at least one technical job specific training for 50% of administrative staff. Program Highlights CIP Projects Completed, FY 2016-17: • Opened Waimea District Park • Opened Pahoa District Park • Completed Hilo Bay Front Trails Phase I • Opened Ka`u Gym • Completed Kai-imam Lani Park • Completed Honaunau Rodeo Arena Improvements • Completed lighting and basketball court improvements at Shipman Park • Completed lighting improvements at Kailua Park Events Pavilion, Kailua Park Soccer and Ball Fields and Hualani Park Ball Fields • Installed new flooring at Ikuo Hisaoka Gym • Completed various repairs/improvement projects for Kamehameha Park Swim Complex, Lincoln Park Playground, Mo'oheau Bandstand,North Kohala Former Court House, Mahukona Beach Park, Ho'olulu Tennis Courts, Kailua Park Canoe Hale#2 156 PARKS & RECREATION ADMINISTRATION Program Highlights (continued) Volunteer Projects: • Malama Park Picnic Table and Landscaping • Waiakea Uka Gym painting of storage unit • Pana`ewa Zoo Picnic Table • Andrews Playground Picnic Table • Kuhio Kalaniana`ole Park Picnic Table and Benches 157 PARKS & RECREATION ADMINISTRATION Program Measures FY 2016-17 FY 2017-18 FY 2018-19 Actual Budget Estimate Camping Permits Issued 7,345 5,500 5,500 Pavilion Permits Issued 2,513 3,000 3,000 No of Completed Service Surveys 1,629 500 500 Surveys Rating Quality of Service as Satisfactory or 99% 85% 85% greater Surveys Rating Facilities as Adequately Maintained 99% 85% 85% Program Expenditures 1 FY 2016-17 FY 2017-18 FY 2018-19 Actual Budget Request Number of Positions 25 25 25 Salaries and Wages 1,491,151.14 1,419,803 , 1,489,589 Operations 563,742.76 526,563 516,428 Equipment 32,689.05 . 550 2,720 Program Total 2,087,582.95 1,946,916 2,008,737 Personnel Position Summary FY 2016-17 FY 2017-18 FY 2018-19 Position Title , Authorized _ Authorized Request Parks&Recreation Director 1 1 1 Deputy Parks&Recreation Director 1 1 1 Account Clerk 3 3 3 Accountant I 2 2 2 Accountant IV 1 1 1 Architectural Drafting Tech I 1 1 1 Architectural Drafting Tech II 1 1 1 Business Manager 1 1 1 Clerk II 1 1 1 Clerk III 1 1 1 Department Contracts Assistant 1 1 1 Human Resources Assistant 1 1 1 Human Resources Program Specialist 1 _ 1 1 Human Resources Technician I 1 1 1 Park Planner 1 1 1 Park Projects Manager 4 4 4 Private Secretary 1 1 1 Projects Administrator 1 1 1 Student Helper I 1 1 1 Total 25 25 25 158 PARKS & RECREATION PARKS MAINTENANCE Program Description The Parks Maintenance Division maintains neighborhood parks, beach parks, playgrounds, ball fields, and other recreational facilities; undertakes construction, repairs and renovation projects for buildings, equipment and grounds; operates a plant nursery to support landscaping and beautification projects; operates a storeroom for departmental maintenance supplies. Program Objectives 1. Maintain completion range of approximately 2,000 work orders on an annual basis. 2. Undertake two park improvements projects per district, one of which involves a community group. 3. Monitor complaints filed for strategic planning purposes for maintenance and services improvements. • Record complaints by: type, number, district, etc., and implement necessary maintenance procedures, standards,training, and discipline for corrections. • Make annual inspections of facilities with responsible supervisor(nine districts). Analyze and discuss methods of improvements. 4. Provide communities with safe facilities and grounds. • Conduct safety inspections of P & R facilities: 1. Weekly by district supervisors (52 per supervisor=468 total inspections/year); 2. Monthly by the Park Superintendent. 5. Provide employees with a safe working environment. • Participate with department safety committee and discuss and evaluate accident reports. • Correct any hazardous conditions or practices. • Provide a minimum of one safety instructional sessions per crew each month. • Review and upgrade.Park Maintenance Safety and Health Programs. 159 PARKS & RECREATION PARKS MAINTENANCE Program Highlights Park Maintenance- Beautification and Improvement Projects During FY 2017-18, Park Maintenance District Supervisors were directed to initiate park improvement projects via their maintenance staffs and various community organizations and volunteers. Park improvement projects are defined as all types of tasks, other than normal daily maintenance work,that enhance the conditions or aesthetics of parks. Examples include such activities as general clean-ups, tree planting, landscaping, land clearing,painting,major repairs, etc. A grand total of 47 beautification and improvement projects were completed during FY 2017-18. The Division will continue to nurture and harbor working relations with various agencies, church organizations, schools, and informal groups as the Division profits greatly from these alliances. Parks Maintenance - Community Involvement and Support During FY 2017-18,the Park Maintenance Division was called upon to assist and support various divisions and organizations in carrying out special events and projects by providing manpower, equipment, and supplies. Special events and projects included the Kamehameha Day Celebration at Coconut Island; Bayfront Fourth of July festivities; Community Players Association at Kalakaua Park; Bayfront Canoe Races; Heart Association Run at Lili`uokalani Park; Ho`olaule`a at Downtown Hilo; Hawai`i County Fair at Ho`olulu Complex; Veterans and Memorial Day Ceremonies at Veterans Cemeteries; Ireito Memorial Services at 'Alae Cemetery; Kam Day Parade at N. Kohala; various softball tournaments; the Cherry Blossom Festival at Waimea; Merrie Monarch at Hilo; Iron Man at Kona; and the Hilo Triathlon. Park Maintenance - Safety Initiatives To ensure the safety of park patrons, as well as Park Maintenance personnel, District Park Maintenance Supervisors collectively conducted a grand total of 468 weekly safety inspections of their respective inventory of facilities during FY 2017-18. The TA Superintendent of Park Maintenance conducted numerous,unannounced safety audits in all seven districts. During these inspections, safety concerns and deficiencies in prescribed standard of cleanliness, sanitation, and facilities maintenance, were noted and corrective action was taken. Emphasis was also placed on employee safety training. Each supervisor was instructed to conduct a minimum of one training session per month. In total,the Division collectively conducted 181+ safety training classes, covering a myriad of HIOSH and site-specific safety topics. 160 PARKS & RECREATION PARKS MAINTENANCE Program Measures FY 2016-17 FY 2017-18 FY 2018-19 Facilities Maintained: Actual Budget Estimate Beach Parks 39 40 40 Parks&Playgrounds 61 65 65 Gyms&Recreation Centers 36 36 36 Swimming Pools 9 9 9 Tennis Facilities 20 20 20 Other Facilities 43 43 43 Complaints Received 35 35 35 Beautification Projects 100 100 100 Work Orders Completed 1,266 1,600 1,600 Training Sessions 180 181 181 Program Expenditures FY 2016-17 FY 2017-18 FY 2018-19 Actual Budget Request Number of Positions 160 166 166 Salaries and Wages 5,976,315.15 6,530,555 6,915,839 Operations 3,429,233.45 3,487,970 3,443,120 Equipment 158,545.81 103,400 3,400 Program Total 9,564,094.41 10,121,925 10,362,359 161 PARKS & RECREATION PARKS MAINTENANCE Personnel Position Summary FY 2016-17 FY 2017-18 FY 2018-19 Position Title Authorized Authorized Request Building&Grounds Utility Worker 2 2 2 Building&Grounds Utility Worker-Temp 2 2 2 Building Maintenance Worker 3 3 3 Building Maintenance Worker-Temp 1 1 1 Building Repair and Maintenance Supervisor 1 1 1 Carpenter-Cabinet Maker 2 2 2 Clerk II 1 1 1 Custodian/Groundskeeper I 7 7 7 Electrical Pump-Mechanical Electrician 1 1 1 Electronic Equipment Repairer 1 1 1 Equipment Operator I 1 1 1 Equipment Operator II 6 6 6 Equipment Operator II-Temp 2 2 2 Facilities Mince&Svc Wkr I 0 3 3 Laborer II 6 6 6 Laborer II-Temp 3 3 3 Lead Carpenter-Cabinet Maker 1 1 1 Lead Electronic Equipment Repairer 1 1 1 Lead Painter 1 1 1 Lead Plumber 1 1 1 Mechanical Repair Welding Supervisor 1 1 1 Mechanical Repairer-Temp 1 1 1 Mechanical Repairer-Welder 3 3 3 Painter 1 1 1 Park Caretaker I 59 60 60 Park Caretaker I— 1/2T - 1 1 Park Caretaker I-2/5T 1 1 1 Park Caretaker I—3/5T 1 1 1 Park Caretaker II 5 5 5 _ Park Caretaker III 1 1 1 Park Construction&Maintenance Supervisor 1 1 1 Park Facilities Refuse Collector 3 3 3 Park Maintenance Supervisor I 2 2 2 Park Maintenance Supervisor II 3 3 3 Park Maintenance Supervisor III 1 1 1 Park Maintenance Supervisor IV 1 1 1 Park Maintenance Supervisor V 1 1 1 Parks District Superintendent 1 1 1 Plumber 2 2 2 Power Mower Operator 9 10 10 162 PARKS & RECREATION ___ _a PARKS MAINTENANCE Personnel Position Summary(continued) Power Mower Operator-Temp 1 1 1 Senior Account Clerk 1 1 1 Storekeeper 1 1 1 Superintendent of Park Maintenance 1 1 1 • Tractor Mower Operator 5 5 5 Tractor Mower Operator-Temp 1 1 1 Tree Trimmer 3 3 3 Tree Trimmer-Equipment Operator II 1 1 1 Tree Trimmer-Heavy Truck Driver 1 1 1 Tree Trimming Crew Supervisor 1 1 1 Tree Trimming—Park Maintenance Supervisor 1 1 1 Vector Control Specialist 3 3 3 Total 160 166 166 163 PARKS & RECREATION RECREATION Program Description The Recreation Division plans, conducts, arranges or promotes organized recreation, athletics, crafts and other leisure time activities for all age groups at recreation centers and facilities throughout the County of Hawai`i. Program Objectives 1. Provide introductory instruction in all recreational facilities in at least four of the following athletic activities (basketball, baseball, volleyball, track and field, tennis, flag football, badminton) for children and adults, one or more in each respective season(i.e. Fall—basketball; Winter—baseball and track/field; Spring—volleyball; summer—tennis/physical fitness). 2. Provide at least eight arts and craft activities for children and adults in all recreational facilities (i.e. Fall—Halloween/Thanksgiving/Christmas craft activities; Winter— Valentines/St. Patrick/Easter activities; Multi-media crafts etc.). 3. Maintain a safe facility, free of hazards for all activities, patrons and employees by conducting daily safety inspections and remitting work orders as necessary to correct unsafe conditions. A comprehensive safety inspection to be conducted on a semi- annual basis. 4. Plan, organize and implement a minimum of two district-wide events in each respective district that is responsive to the respective community's needs and interests (i.e. Hilo District—The Biggest Easter Egg Celebration; Hamakua District— Hamakua Fun Day; etc.). 5. Develop a minimum of six partnerships with other recreation providers as well as community organizations to maximize service and activities to the public (i.e. summer camping program in partnership with the YMCA). 6. Plan, organize and implement a minimum of two island-wide special events. (i.e. keiki triathlon, age group and exponent track meets, winter basketball tournament, etc.). 164 PARKS & RECREATION RECREATION Program Highlights 4th ANNUAL JIMMY YAGI SUMMER HOOPS BASKETBALL CAMP: The 4th Annual Jimmy Yagi Summer Hoops Basketball Camp was held on July 26-29, 2016, at the Afook-Chinen Civic Auditorium and Pana'ewa Play Courts.Named in honor of the former University of Hawai`i at Hilo basketball coach who helped guide the Vulcans Hawaii Basketball School for 37 years, Stanley Costales Waiakea Uka Gym Basketball Clinic for 13 years, and other numerous clinics in Hilo and island wide. This basketball hoops camp was for boys and girls ages 9 to 17 years old. Lead clinician Women's Basketball Coach at UH Hilo David Kaneshiro and Men's UH Hilo Coach GE Colemen with other guest clinicians helped coach the 100 plus participants of the four day basketball hoops camp. 2016 OHANA SHORELINE FISHING TOURNAMENT: Our Ohana Shoreline Fishing Tournament continues to be an outstanding program to bring families of all age groups together doing one of Hawai`i's favorite activity, shoreline fishing. There were more than 550 participants registered for the tournament. The start of the three day tournament was Friday, August 19th, culminating with the weigh-in and awarding of prizes at the Honoka`a Gymnasium on Sunday, August 21St, from 12:00 noon to 1:30 p.m. Donations for the prizes were received from businesses throughout Hawai`i and the mainland, and other prizes were purchased with the registration fees collected. 36th ANNUAL WINTER BASKETBALL CLASSIC: In partnership with the Hawai`i Isle Police Activities League (HI-PAL)the 36th Annual Winter Basketball Classic was held on December 26-29, 2016, at various East Hawai`i gyms with participating teams from this island and throughout the state. This tournament was open to all boys & girls, ages 5-14 years old, with seven youth team categories, including an eight years &under category. This is our last year in helping with this event. TRACK& FIELD: The Age Group Track meet was held on February 11, 2017, and the Exponent Track Meet was held on February 25, 2017. Both of these meets were held simultaneously at the Waiakea High School and Konawaena High School track ovals on both of these dates. The exponent meet which is a little different from the age groupmeet allows a child with a smaller physical stature of a certain age an opportunity to compete against other participants with similar physical stature. Combined there were over 1,000 youngsters participating in each meet for East and West Hawaii . Medals were given to all 1st—3rd place winners in both the Age Group and Exponent track and field events. 165 PARKS & RECREATION RECREATION Program Measures FY 2016-17 FY 2017-18 FY 2018-19 Program/Events Countywide Countywide Countywide Participants Participants Participants Actual Budget Estimate Instructional Sports Program(Baseball, Softball, Basketball,Floor Hockey,Pickle Ball,Volleyball, 2,501,724 2,500,000 2,500,000 Tennis,Track&Field,Croquette) Arts&Crafts 43,033 45,000 45,000 Organized P&R Sports Games/Clinics(Baseball, Basketball,Volleyball) 1,425,095 1,400,000 1,400,000 Music and Dance 93,378 100,000 100,000 Drama, Storytelling,Puppetry 37,070 23,500 38,000 Physical Fitness/Aerobic for Tots to Senior Citizens 380,046 400,000 400,000 Outdoor/Nature Activities/Hiking Programs 25,615 27,000 27,000 Special Events* 181,297 200,000 200,000 TOTAL 4,687,258 4,695,500 4,695,500 Persons Utilizing Facilities—Total 4,645,581 4,700,000 4,700,000 Program Expenditures FY 2016-17 FY 2017-18 FY 2018-19 Actual Budget Request Number of Positions 47 50 50 Salaries and Wages 2,127,993.55 2,350,688 2,452,426 Operations 588,301.37 773,171 749,314 Equipment 46,295.37 100 15,967 Program Total 2,762,590.29 3,123,959 3,217,707 166 PARKS & RECREATION RECREATION Personnel Position Summary FY 2016-17 ' FY 2017-18 FY 2018-19 Position Title Authorized Authorized Request Clerk II 1 1 1 Clerk III 1 1 1 Recreation Administrator 1 1 1 Recreation Director II 22 22 22 Recreation Director II— 1/2T 1 1 1 Recreation Director IV 4 5 5 Recreation Specialist II 2 3 3 Recreation Technician II 4 4 4 Recreation Technician II—1/2T 3 3 3 Recreation Technician III 2 3 3 Recreation Technician III—1/2T 3 3 3 Recreation Technician III—2/5T 1 1 1 Recreation Technician III—3/4T 1 1 1 Senior Account Clerk 1 1 1 Total 47 50 50 1 167 PARKS & RECREATION SUMMER AND INTER-SESSION PROGRAM Program Description The Summer and Inter-Session Program provides for the County of Hawai`i's elementary school children, a five to six week, diversified recreational program, including team sports, games, arts and crafts, drama,music, dance, etc. highlighted with excursions and enrichment activities. Program Objectives 1. Conduct a minimum of 20 Summer Fun programs island-wide. 2. Continue to conduct longer programs hours at majority of the sites. 3. Work in partnership with the Department of Education Child Nutrition Program and vendors with county meal contracts to sponsor free lunch programs for all summer fun sites that qualify and meet the requirements for this program. 4. Supplement the regular Summer Fun program with various enrichment-type programs for those willing to pay the higher fee: • Develop and implement a teen-scene program at the Pu'u'eo Community Center in East Hawaii,teaching life's skills with emphasis on leadership training. This will run for six weeks from 8 a.m. to 3 p.m.,targeting teens 12— 17 years old. 5. Develop a minimum of two Winter Intersession programs island-wide. 6. Integrate children with disabilities into the summer and inter-session programs wherever possible,through the assistance of the Recreation Specialist II. Program Highlights WINTER INTERSESSION PROGRAM: During the two week Department of Education Winter Break from December 22, 2016 to January 16, 2017, we had three sites in the Hilo District that offered programs from 8:00 am- 3:00 pm. The three sites that offered these programs were Pi`ihonua Gym, Wainaku Gym, and Waiakea Uka Gym. Kawananakoa Gym offered their Winter Pilikulaiwi Program from December 27-30, 2016. Other sites throughout the island adjusted their work hours to better service the children in their communities instead of having a structured program. 168 PARKS & RECREATION SUMMER AND INTER-SESSION PROGRAM Program Highlights (continued) SUMMER FUN PROGRAM: The 2017 Summer Fun program was a six week program from June 7 thru July 21, 2017, and offered a variety of fun-filled activities and excursions to beaches, movies, etc. for the children. This year we had a total of 20 sites offering the Summer Fun program island-wide with 1,174 children registered. Both Andrews Gym and Stanley Costales Waiakea Uka Gym offered an 8:00 am-4:30 pm program. All other sites offered summer programs from 8:00 am - 3:00 pm or 8:00 am- 2:00 pm. A total of 12 Summer Fun sites qualified for the USDA Summer Food Service lunch program with a total of 12,777 lunches served. The lunches were provided by vendor Kona Pacific Public Charter School for West Hawai'i and vendor HCEOC for East Hawai'i. Program Measures FY 2016-17 FY 2017-18 FY 2018-19 Actual Budget Estimate Persons Served—Summer Fun/Intersession 1,355 1,700 1,700 PROJECTED SITES/POTENTIAL ENROLLMENT INCLUDING SUMMER/INTER- SESSION/AFTERNOON PROGRAMS Districts Regular Enrich- Summer Teen Aquatic After- Leader Special Inter- Total Total Summer ment Fun Prog Enrich- noon ship Events Sessions Sites Children Fun Prog Acad ment Prog Camp Sites Prog Hilo 6 2 - 1 - - - - 3 12 825 Puna/Ka`u 5 - - - - - - - - 5 219 Hamakua 3 - - - - - - - - 3 123 N/S Kona 3 - - - - - - - _ - 3 382 N/S Kohala 3 - - - - - - - - 3 151 TOTAL 20 2 - 1 - - - - 3 26 1700 Program Expenditures FY 2016-17 FY 2017-18 FY 2018-19 Actual Budget Request Salaries and Wages* 179,457.20 208,098 208,098 Operations 189,956.36 298,250 296,920 Program Total 369,413.56 506,348 505,018 * Salaries and Wages for seasonally contracted employees. Personnel Position Summary not available. 169 PARKS & RECREATION HO'OLULU PARK COMPLEX Program Description The Ho`olulu Complex assures the safe, sanitary, and efficient use of all facilities at the Ho`olulu Complex (Dr. Francis F. C. Wong Stadium, Afook-Chinen Civic Auditorium, Edith Kanaka'ole Multi-Purpose Stadium, Walter Victor Baseball Complex, Aunty Sally Kaleohano's Luau Hale,Butler Building and Hilo Drag Strip). Maximizing the use of all facilities by servicing everyone in an equitable and fair manner, and through careful scheduling and accommodating of: 1. Public requests for private parties and sports activities. 2. Professional or non-profit agencies that promote East Hawai`i or island-wide events. 3. School activities and sporting events. 4. Agencies that promote activities for statewide, national or international participants. 5. County and department functions. Program Objectives 1. Provide clean, safe and well-maintained facilities: a. Close each facility once per year for general clean up and minor repairs. b. Pressure-wash each facility semi-annually. c. Check on safety hazards daily. d. Clean and sanitize facilities before and after events. e. Work with Safety Committee to have courtesy safety inspection annually. 2. Provide a well-manicured playing surface at all ballfields (Wong Stadium and Walter Victor Baseball Complex): a. Mow lawn weekly, weather permitting. b. Close each ballfield at least one week annually for field renovations. c. Fertilize ballfields annually. 3. Provide training for staff: a. Conduct safety talks on different topics every month. b. Retrain employees on equipment use semi-annually. c. Have supervisors conduct equipment maintenance training and have equipment maintained weekly. d. Provide refresher course on Material Safety Data Sheet annually. 170 PARKS & RECREATION HO'OLULU PARK COMPLEX Program Objectives (continued) 4. Enforce rules and educate sponsors: a. Comply with Federal ADA, State OSHA, County, Department and Complex rules and regulations. b. Revise rules annually. c. Distribute rules with all applications. 5. Work with Hilo Jaycees, Intake Service, schools and community groups for improvements to the Ho`olulu Complex: a. Complete one major improvement project. b. Do beautification/landscaping project for each facility annually. 6. Maximize use of all facilities within the Ho`olulu Complex by accommodating an estimated 2,400 activities annually. Program Highlights The following were the major events held at the Ho`olulu Complex: • Tahiti Fete: July 2-3, 2016 • Conventions: July 8-10, 2016, October 29-30,2016, June 24-25, 2017 • Convoy of Hope: July 9, 2016 • State Little League Juniors Tournament: July 15-19, 2016 • American Cancer Society - Relay for Life: July 16-17, 2016 • Lehua Hawai'i Productions Pageant: July 29, 2016 • BIIF Football, Basketball, Softball, Volleyball, and Baseball Games/Playoffs: August 2016-April 2017 • Plant Shows: September 2-3, 2016, March 3-4, 2017, June 2-4, 2017 • 66th Annual Hawaii County Fair: September 22-25, 2016 • Dog Shows: October 8-9, 2016, December 3-4, 2016, June 10-11, 2017 • Merrie Monarch Keiki Hula Festival: October 15, 2016 • Martial Art Events: October 22, 2016, May 12, 2017 • Paradise Roller Girls Roller Derby Events: October 29, 2016, May 6, 2017, June 2-3, 2017 • Pop Warner Football League Playoffs: November 6, 2016 171 PARKS & RECREATION HO'OLULU PARK COMPLEX Program Highlights (continued) • Craft Fairs: November 18-19, 2016,November 25-26, 2016, December 2-3, 2016, December 16-17, 2016 • UHH Men& Women's Basketball Season Games: December 4—February 16, 2017 • AJA Memorial Baseball Season: December 11, 2016—March 5, 2017 • HI-PAL Winter Basketball Classic: December 26-29, 2016 • Hilo Minibig Indoor Soccer Tournaments: January 21-22, 2017, January 27-29, 2017 • UHH Baseball Season Games: February 11, 2017—April 26, 2017 • World Assoc. of Benchers &Dead Lifters Competition: February 19, 2017 • Youth Volleyball Tournaments: March 6-11, 2017, March 17-18, 2017,March 20- 25, 2017 • Haili Invitational Tournament: March 27—April 1, 2017 • 54th Annual Merrie Monarch Festival: April 16-22, 2017 • High School and HCC/UHH Commencements: May 12-27, 2017 The Ho`olulu Complex accommodated many more activities and events on a daily basis and was heavily used on weekends. 172 PARKS & RECREATION HO'OLULU PARK COMPLEX Program Measures FY 2016-17 FY 2017-18 FY 2018-19 Actual Budget Estimate _ Persons Served—Aggregate Total 6.04,430 750,000 630,000 Activities Accommodated: 4,233 4,000 4,200 Afook-Chinen Auditorium&Butler Building: Revenue Making 183 200 200 No Revenues 140 150 150 Kanaka`ole Multi-Purpose Stadium: Revenue Making 1,724 1,400 1,600 No Revenues 151 120 150 Wong&Victor Stadiums: Revenue Making 288 300 300 No Revenues 1,163 1,200 1,200 Seven Seas Luau House: Revenue Making 189 160 180 No Revenues 395 350 380 Hilo Drag Strip Revenue Making 0 60 60 No Revenues 0 60 60 Program Expenditures FY 2016-17 FY 2017-18 FY 2018-19 Actual Budget Request Number of Positions 17 17 17 Salaries and Wages 636,455.70 638,721 674,801 Operations 299,011.03 368,443 312,993 Equipment 17,967.08 2,100 48,304 Program Total 953,433.81 1,009,264 1,036,098 Personnel Position Summary FY 2016-17 FY 2017-18 FY 2018-19 Position Title Authorized Authorized Request Account Clerk 1 1 1 Building Maintenance Worker 1 1 1 Facilities Maintenance and Service Worker I 10 10 10 Facilities Maintenance and Service Worker II 3 3 3 Ho`olulu Complex Maintenance Supervisor 1 1 1 Recreation Specialist II 1 1 1 Total 17 17 17 173 PARKS & RECREATION AQUATICS Program Description The Aquatics Section develops and initiates water safety operations and programs utilizing training and education of all Aquatic staff Aquatics promotes water safety to the public by conducting American Red Cross classes in Swimming, Lifeguarding, CPR, AED, First Aid and Basic Water Rescue. It conducts swim competitions for beginners (Novice program) and advanced(open water competitions) swimmers. Aquatics maintains safety services and initiates preventative actions, progressively implementing advanced safety equipment and strategies to meet our goals and act as a resource and consultant on matters relating to water safety on the Island of Hawai`i. Program Objectives 1. Provide services at our nine pool facilities with at least two lifeguards on duty daily at Kona Community Aquatics Center (KCAC), Pahoa Pool, and Sparky Kawamoto Swim Stadium. Honoka`a, Laupahoehoe, Kohala, Pahala and Konawaena will have at least one lifeguard on duty seven days a week. NAS pool will have at least one swim instructor/lifeguard on duty Monday through Friday. 2. Maintain safe and clean facilities, free of hazards for all activities,patrons and employees by maintaining acceptable pool chemical levels, conducting daily safety inspections and remitting work orders as necessary to correct unsafe conditions. A comprehensive safety inspection to be conducted on a semi-annual basis. 3. Offer recreational and lap swimming for approximately 850,000 patrons. Offer Learn to Swim and other water related courses to approximately 3,000 patrons and at least eight weeks of Learn to Swim lessons in the summer at all pools. 4. Develop and distribute a quarterly brochure of County of Hawai`i pool facilities highlighting recreational and adult lap swimming hours as well as water aerobics, swim lessons, special events, activities and programs. 5. Conduct one American Red Cross Lifeguarding/First Aid/CPR/AED class at each our nine pool facilities during the fiscal year. 6. Plan,promote and coordinate five Novice Swim meets serving approximately 350 participants during the August through October season. 7. Sponsor one open water swim competition. 8. Promote workplace safety for all staff by providing personal protective equipment and safety training on an ongoing basis. 9. Conduct American Red Cross blood borne pathogens training on an annual basis in January or February for the entire division. 10. Develop at least two partnerships with swimming clubs to encourage competitive swimming throughout the island. 174 PARKS & RECREATION AQUATICS Program Objectives (continued) 11. Reduce utility costs at all facilities by implementing green technologies and proactive practices. 12. Reduce chemical costs at all facilities by prudent work practices, education and technologies. Program Highlights LEARN TO SWIM (LTS) The Aquatics section held the American Red Cross Learn to swim at all nine pools around the island. Session A&B was held in June of 2016, Sessions C was held from July 5-15, 2016 and Session D from July 18-29, 2016. We had a total of 458 participants for the last two sessions, total for the overall program was 854. NOVICE SWIM SEASON The novice swim season started on August 18, 2016. The first swim meet was August 27, 2016 at Kawamoto followed by meets at Konawaena on September 10, 2016, Pahoa on September 24, 2016 and Laupahoehoe on October 22, 2016. Total participants was 310. 28th Annual Richardson's Ocean Swim The annual Richardson's Ocean Swim was held on July 30, 2016 with 124 swimmers taking part. The public was very happy to have the swim back after being canceled last year. Hawai`i Fire Department's Ocean Safety and Palekana Kai both provided a jet ski for this event. The professional water safety personnel on the course make all the difference in terms of safety for the swimmers Program Measures FY 2016-17 FY 2017-18 FY 2018-19 Actual Budget Estimate Swimming Pools 9 9 9 Persons Served at Pools 733,743 875,000 875,000 Novice Meets/Participants 5/310 5/400 5/400 Learn to Swim(participants) 936 1,343 1,343 Classes at Richardson's Ocean Park(participants) 0 0 0 Classes Provided by Aquatics Division 2,100 2,500 2,500 175 PARKS & RECREATION AQUATIC S Pool Attendance Location Total Count Total Count Total Count 2014-15 2015-16 2016-17 Honoka`a 20,738 26,499 23,008 Kawamoto 210,177 217,142 197,031 Kohala 41,257 36,691 24,962 Konawaena 48,181 51,086 49,371 Laupahoehoe 42,704 37,283 41,177 NAS * 46,274 48,797 28,606 Pahala 18,496 24,733 23,425 Pahoa 152,828 152,123 124,798 Kona Community Aquatic Center 267,890 317,521 221,365 Total 848,545 911,875 733,743 *Pool closed on weekends Program Expenditures FY 2016-17 FY 2017-18 FY 2018-19 Actual Budget Request Number of Positions 51 51 51 Salaries and Wages 1,371,434.61 1,476,570 1,526,035 Operations 894,016.10 1,023,977 990,556 Equipment 8,578.58 4,200 28,200 Program Total 2,274,029.29 2,504,747 2,544,791 Personnel Position Summary FY 2016-17 FY 2017-18 FY 2018-19 Position Title Authorized Authorized _ Request Account Clerk 1 1 1 Aquatic Pool Manager - - - Pool Lifeguard 13 13 13 Pool Lifeguard 1/2T 4 4 4 Pool Lifeguard 1/2T Temp 6 6 6 Pool Lifeguard 3/5T 5 5 5 Recreation Specialist I 1 1 1 Senior Pool Lifeguard 9 9 9 Swimming Instructor - - - Swimming Instructor 1/2T Temp 3 3 3 Swimming Instructor Temp 3 3 3 Swimming Pool Custodian 3 3 3 Swimming Pool Custodian 1/2T 3 3 3 Total 51 51 51 176 PARKS & RECREATION CULTURE & EDUCATION Program Description The Culture &Education Section promotes,perpetuates and encourages activities and programs in culture, art, history and the humanities. Program Objectives 1. Provide 99 workshops and classroom instructions in various disciplines, music, dance, drama, arts, crafts, and natural sciences at established sites Countywide. 2. Develop and conduct at least one Cultural/Community event per quarter to preserve ethnic traditions and heritage, encourage craftsmanship and cottage industry. 3. Market programs by securing community involvement and financial support through six partnerships/sponsorships. 4. Advertise and promote the Cultural &Education programs and activities through our quarterly"Arts Visions"newsletter and media such as radio,television, periodicals and newspapers. Program Highlights 1. Fourth of July car Expo 2016 2. Fourth of July Hilo Bay Blast 2016 3. 2016 Queen Lili'uokalani Festival 4. 2016 Hilo World Peace Festival 5. Merrie Monarch Keiki Hula Competition 6. Ohana Day in Lincoln Park 7. Christmas Wreath Exhibition at Aupuni Center 8. "Magic of the Season"Festivity 2016 9. 2017 Waimea Cherry Blossom Heritage Festival 10. KHON TV 2 Interview 11. World Sprints 2020 Initial Meeting 177 PARKS & RECREATION CULTURE & EDUCATION Program Measures FY 2016-17 FY 2017-18 FY 2018-19 Actual Budget Estimate Classes/Workshops(Countywide) 104 99 99 East Hawai`i 104 60 89 West Hawaii 0 39 10 Participants in Classes/Workshops(Countywide) 702 1,500 1,700 East Hawai`i 702 900 1,300 West Hawai`i 0 600 400 Total Participants Served Countywide 150,000 110,000 130,000 East Hawai`i 108,000 75,000 85,000 West Hawai`i 42,000 35,000 45,000 Number of Festivals/Major Events 14 8 8 Program Expenditures FY 2016-17 FY 2017-18 FY 2018-19 Actual Budget Request Number of Positions 3 3 3 Salaries and Wages 223,382.03 231,290 216,250 Operations 82,033.36 85,833 83,054 Equipment - 50 50 Program Total 305,415.39 317,173 299,354 Personnel Position Summary FY 2016-17 FY 2017-18 FY 2018-19 Position Title Authorized Authorized Request Culture and Education Administrator 1 1 1 Culture and Education Technician 1 - - Recreation Specialist II - 1 1 Recreation Specialist I 1 1 1 Total 3 3 3 178 PARKS & RECREATION ELDERLY ACTIVITIES Program Description EAD Administration The Elderly Activities Division's (EAD) Administration oversees six programs: RSVP, Coordinated Services, Senior Employment,Nutrition, Recreation and Special Programs. The Division provides comprehensive and coordinated services for older individuals, which promote maximum independence, optimum health,personal dignity and self- enrichment. EAD staff offers adults 55 years and older many educational and recreational choices, various opportunities and services to enhance their quality of life, such as employment, volunteer opportunities,transportation, escort, information and assistance, in-home services (chore,personal care),recreational activities, congregate meals and home-delivered meals and island-wide, statewide, national and international activities (Kupuna Hula, bowling, softball, health fair, etc.). EAD Recreation The Elderly Recreation Services (ERS)provides comprehensive recreational, educational, health related and leisure activities for adults 55 years and older, which promote maximum independence, optimum health, personal dignity and self-enrichment. ERS staff provide and promote active and passive recreational, cultural, leisure opportunities, special interest programs, island-wide, statewide events which help to maintain independence, quality of life and dignity to older adults. Services are provided by four program directors to provide recreational services at 26 senior centers (island- wide), including district-wide activities and recreational, educational, and health-related classes. EAD Special Programs The Special Programs branch provides individuals 55 years and older with a variety of special events such as recreational, sports (golf and softball), health(Wellness Fair), leisure time,performing arts (Kupuna Hula), and other support services countywide, as well as senior participating in state, national, and international events 179 PARKS & RECREATION ELDERLY ACTIVITIES Program Objectives EAD Administration 1. The division will provide and/or facilitate a wide array of services and opportunities and evaluate the quality of services provided by coordinating a service delivery system that addresses the needs and interests of older adults. This will be accomplished by providing comprehensive and coordinated services that is represented by the division's six major programs. These programs provide services for over 9,909 seniors annually. An evaluation is conducted on each program annually to ensure goals are met. 2. The division will pursue help from persons and groups to improve and maintain P&R facilities and enhance programs, services, and activities. This will be maintained by the EAD Advisory Council which is made up of representatives from the 25 senior citizen clubs, 15 nutrition sites and the RSVP Advisory Council that will conduct at least one general meeting in January and six district meetings in July of each fiscal year servicing 40 presidents/chairpersons island-wide. 3. The division will provide regular facility and safety inspections and training for staff by maintaining an EAD Safety Committee with at least one representative of each program meeting quarterly to enforce: safety procedures, improve unsafe conditions affecting staff and seniors and give feedback to the department safety committee, as needed. Additionally,they will conduct a safety on-site evaluation semi-annually (January and July) of 32 senior center facilities and conduct safety evaluations and training for 50 EAD staff. 4. In order to keep the public informed of its activities the division will: • Produce at least one "Video Highlights" of the division's activities annually. • Maintain the division's Kupuna News magazine by providing information on all EAD program activities and printing at least 3,000 copies for distribution to over 200 organizations four times annually. II 180 PARKS & RECREATION ELDERLY ACTIVITIES Program Objectives (continued) EAD Recreation 1. Provide and promote active and passive recreational, cultural and leisure opportunities to 2,500 unduplicated individuals 55 years and older at 26 senior centers island-wide. 2. Serve 3,000 older adults in recreational, educational, health-related and cultural classes at 26 senior centers. 3. Provide at least ten district wide activities for a total of 1,500 older adults in Puna/Ka`u,North and South Hilo,North and South Kona,North and South Kohala, and Hamakua. EAD Special Program 1. Provide at least five countywide, state, national and international events for 2,500 older adults. 2. Serve a total of 750 older adults in at least three county-wide special events and serve 800 older adults in one statewide event. 3. Provide one cultural event for 300 older individuals on a county, state, and international level that will attract a total of 1,200 attendees. Program Highlights • Arranged seven EAD Senior Advisory Council meetings in January & July for 40 club presidents and representatives along with EAD staff to discuss senior activities/services/concerns • EAD Operator did a presentation at the Waimea Community Association and Chamber of Commerce. • Received grant from the Walk with Ease program for a walking class with ERS at Lili`uokalani Gardens. • Partnered with Veterans groups and AARP to plan for upcoming event to Welcome Home the Vietnam Vets in commemoration of the 50th anniversary. • Continued to work with Jacks Tours with 175 participants in cultural workshops. • Scheduled of a wide variety of classes (educational, recreational, cultural and health) island-wide for over 3,978 seniors yearly. • ERS Program's 11 district events serving 1,858 seniors 181 PARKS & RECREATION ELDERLY ACTIVITIES Program Highlights (continued) • Scheduled the Kupuna Softball League games and County tournament with 508 players and 26 teams participating. 'June 29 - 30, 2017 hosted the 43rd Annual Hawai`i Kupuna Softball Tournament at Walter Victor Stadium. • The 34th Annual Kupuna Hula Festival which involved a total of 295 participants, 20 halaus, and a crowd of over 1,200 during the two-day event in Kona at the Sheraton Kona Resort& Spa at Keauhou Bay was held on September 14-15, 2016. • The FHB Primetime Wellness Fair was held on October 17, 2016 at the Aunty Edith Kanaka`ole Tennis Stadium offering 55 health information and services with 844 in attendance. • The 2016 Instructor/Volunteer Appreciation Christmas Luncheon with over 300 seniors attending at Aunty Sally's to honor the instructors and volunteers at Kamana, Kea'au and Pomaika`i Senior Center. • Mahalo Christmas party sponsored by Councilmember Valerie Poindexter for the seniors clubs of the Hamakua district on December 13, 2016 with 225 participants. • Home Safety Fair by the Fire and Police Department was held at Aunty Sally's • On January 19, 2017 with 273 seniors in attendance. • Held the 2nd Annual Hawaii Senior Ukulele Festival at Sangha Hall on March 8, 2017 with 400 ERS Ukulele students from around the island. Featured guests were Mark Yamanaka and Lito Arkangel. • The Big Island Senior Golf Tournament, sponsored by Big Island Candies, with 144 golfers participating was held on May 19, 2017 at Waikoloa Kings Course. • Hawai`i State Senior Karaoke Revue was held at Aunty Sally's Luau Hale on April 27, 2017 with 275 in attendance,with 35 seniors performing. • First Annual May Day Festival was held at Hale Halawai with 277 participants. • Started the Intergenerational Summer Fun program on June 7, 2017 in Kohala with 25 Keiki and 20 Kupuna participating.;And Ukulele Making/Playing in Honoka`a with 25 Keiki and ten Kupuna. Queen Li'iliuokalani Children Center partnered to provide consultants, supplies, snacks and lunches. • The RSVP program supported four;successful Blood Bank Community Drives. Two in East HI and two in West HI. • Three RSVP recognition luncheons in Hilo and Kona honored 899 volunteers, logging 97,953 hours island-wide along with the 186 volunteer stations. • RSVP assisted with the Food Basket Kupuna Pantry by distributing 35 pounds of food per qualifying senior. • CSE issued 1,469 senior identification cards. • CSE staff completed 2,000 referrals for seniors needing services/benefits such as, supplemental security income, Medicare, Medicaid,tax assistance, food stamps, transportation, etc. • CSE staff provided 6,475 chore service hours to the qualified seniors. 182 PARKS & RECREATION ELDERLY ACTIVITIES Program Highlights (continued) • CSE provided 61 individuals with disabilities less than 60 years old were provided transportation services island-wide and accomplished 1,540 trips. • CSE provided 1,347 seniors transportation services by the CSE staff and completed 37,104 trips. • During the period of February—April, CSE Hilo staff assisted over 1000 seniors with transportation and/or scheduled seniors for free Senior Tax Assistance. Number 1 in the state 4th year in a row. Program Measures FY 2016-17 FY 2017-18 FY 2018-19 Actual Budget Estimate Unduplicated Number of Older Adults Serviced: RSVP 1,206 1,120 1,000 Coordinated Services 3,932 3,500 3,500 Nutrition 1,030 900 900 Senior Employment 36 39 39 Elderly Recreation 3,343 2,500 2,500 Special Programs 3,456 1,850 2,500 EAD Recreation FY 2016-17 FY 2017-18 FY 2018-19 Actual Budget Estimate No.of Senior Centers 26 26 26 No.of Unduplicated Elderly at Senior Ctrs(Classes) 3,978 2,500 3,000 183 PARKS & RECREATION ELDERLY ACTIVITIES EAD Special Programs FY 2016-17 FY 2017-18 FY 2018-19 Actual Budget Estimate Total Number of Participants Served: 3,456 1,850 2,500 Total Number of Events: 11 5 5 County-wide Events: Number of Events: 7 3 3 Number of Participants: 2,352 750 1,350 Big Island Senior Golf Tournament 144 100 100 Hawai`i Kupuna Softball League&Tournament 946 350 400 West Hawai`i Wellness Fair 844 300 - East Hawai'i Akamai Living Fair* 0 0 650 West Hawai'i Akamai Living Fair* 0 0 200 State/National/International Events: Number of Events: 4 2 2 Number of Participants: 1,104 1,100 1,500 State Senior Softball Tournament 384 800 800 Hawai`i Kupuna Hula Festival 295 300 300 (#of Performers) Hawai`i Kupuna Hula Festival 1,216 1,200 1,200 (#of Attendees—2 nights) Hawai`i State Senior Karaoke Revue* 0 0 250 Hawaiian Cultural Workshop(Japan)* 0 0 150 *New Measures for FY2018-19 Program Expenditures FY 2016-17 FY 2017-18 FY 2018-19 Actual Budget Request Number of Positions 11 10 10 Salaries and Wages 413,912.34 523,885 549,462 Operations 206,002.87 139,697 145,681 Equipment 20,514.49 , 8,863 15,331 Program Total 640,429.70 672,445 710,474 184 PARKS & RECREATION ELDERLY ACTIVITIES Personnel Position Summary FY 2016-17 FY 2017-18 FY 2018-19 Position Title Authorized Authorized Request Account Clerk 1 1 1 Elderly Activities Operations Director 1 1 1 Program Director II(Older Adults) 3 3 3 Program Director III(Older Adults) 1 1 1 Program Director IV(Older Adults) 1 1 1 Recreation Aid 1 1 1 Recreation Technician II 2 1 1 Student Helper I 1 1 1 Total 11 10 10 185 PARKS & RECREATION PANA'EWA RECREATIONAL COMPLEX Program Description The Pana`ewa Recreational Complex is comprised of two facilities. Pana`ewa Rainforest Zoo and Gardens and Pana`ewa Equestrian Center together provide varied recreational opportunities that are open to the public. Pana`ewa Rainforest Zoo The Pana`ewa Rainforest Zoo and Gardens is the only natural rainforest zoo in the United States. This provides the unique opportunity to exhibit various species in a natural rainforest environment. An abundance of flora enhances the animal experience and transforms the zoo into a diverse botanical park. Pana`ewa Rainforest Zoo and Gardens provides a welcome form of alternate recreation and education for all ages to enjoy. The zoo is open to the public every day from 9:00 a.m. to 4:00 p.m., seven days a week and is only closed on Christmas and New Year's Day. There is currently no admission charge. Modern zoos strive to provide and promote a theme of conservation through education and recreational activities. Conservation of world wildlife and rainforests will affect many future generations. Continuing education and awareness is vital for preserving our natural resources for future generations, and the zoo affords the perfect opportunity to combine this education through enhanced recreation. Our program is achieved by meeting Federal USDA Animal Welfare Act regulatory standards and requirements to maintain Federal licensure, and acquisition of State and Federal permits necessary to import,transport and house restricted animals. Volunteers and community involvement is vital to the program's success and future expansion. Friends of the Pana`ewa Zoo (FOZ) is the 501(c)3 not for profit volunteer organization which provides financial support for both projects and supplemental animal care. FOZ is an integral part of the zoo. They maintain a zoo website and Facebook page that provides news and public information to increase visitor awareness. Equestrian Center The Equestrian Center is located adjacent to the zoo and has the capacity to house 64 horses. Horse stalls are rented to the public for a nominal cost and the arena is rented for appropriate events. 186 PARKS & RECREATION Wµ VmmmPANA'EWA RECREATIONAL COMPLEX The Pana`ewa Equestrian Center was developed and is maintained for a wide variety of equestrian related facilities, which include a 5/8 mile race track, rodeo arena, wash racks, and 64 rental stalls with attached paddocks. The center is open for public use seven days a week. Program Objectives 1. Focus on a natural rainforest theme by acquiring a minimum of one new rainforest animal annually. 2. Successfully breed at least one animal species for exhibit or to trade with other facilities. 3. Work with Friends of the Zoo (FOZ) to host at least two events to promote the zoo and increase the number of visitors. 4. Work with community groups to help facilitate five major volunteer projects to maintain and improve the Zoo and/or Equestrian Center. 5. Seek funding to reinstate the Zoo Information and Education Specialist and the zoo educational program. 6. Provide a venue for annual recreational equestrian events at the Pana`ewa Equestrian Center: a. host three rodeo events annually; b. host three dressage events annually. Program Highlights • Friends of the Zoo had their most successful summer event ever, when on July 2, 2016 we celebrated Tiger Fun Day. The event coincided with the completion of our cubs 120-day quarantine period. Over 3,000 people enjoyed the festivities, which included live entertainment, food, games, face painting and special guest appearances from Tony Tiger, Tammy Tiger and Andy Alligator! • Our Bengal Tigers from Great Cats World Park and Alligators from Colorado Gators and Reptile Park continues to be by far the biggest attractions at the zoo. These new animals accounted for a huge leap in attendance at the zoo last fiscal year and they continue to draw in crowds of visitors on a daily basis. Last fiscal year's attendance increased by over 37,000 visitors with a total 251,436, and we have once again increased our visitor count with a record total for this past fiscal year of 264,415 people visiting the zoo! • Hawai`i Horse Owner's Association Pana`ewa Stampede Rodeo celebrated its 25th anniversary this February and the ever popular event attracted many participants from across the state. With the increased popularity of the two day rodeo, organizers expanded this year's rodeo to three days and the event was a huge success with an increase in participants and spectators. 187 PARKS & RECREATION PANA'EWA RECREATIONAL COMPLEX Program Measures FY 2016-17 FY 2017-18 FY 2018-19 Actual Budget Estimate Attendance 264,415 220,000 255,000 Acres Maintained 57 57 57 Equestrian Center—Stalls 64 64 64 Equestrian Center—Rodeos, Shows, Clinics&Races 10 6 8 Community&Volunteer Projects Completed 7 5 5 New animals acquired 20 2 2 Educational presentations(field trips,school visits,etc) 0 0 0 Species(Current Actual Count as of June 2015) 87 86 86 Birds 31 Primates 7 Mammals 15 Amphibians 8 Reptiles 26 _ 188 PARKS & RECREATION PANA'EWA RECREATIONAL COMPLEX Program Expenditures FY 2016-17 FY 2017-18 FY 2018-19 Actual Budget Request Number of Positions 11 11 11 Salaries and Wages 489,616.54 523,384 563,203 Operations 237,588.12 276,126 265,880 Equipment 8,696.60 250 250 Program Total 735,901.26 799,760 829,333 Personnel Position Summary FY 2016-17 FY 2017-18 FY 2018-19 Position Title Authorized Authorized Request Building and Grounds Utility Worker 1 1 1 Nursery Worker I 1 1 1 Pana`ewa Recreation Complex Manager 1 - - Pana`ewa Recreation Complex Administrator - 1 1 Pana`ewa Recreation Complex Supervisor 1 1 1 Zoo Animal Keeper II 6 6 6 Zoo Information/Education Specialist I 1 1 1 Total 11 11 11 189 This page intentionally left blank PLANNING PLANNING DEPARTMENT SUMMARY Mission Statement To foster an improved quality of life for the Island of Hawai`i's communities through responsible and progressive planning. Department Goals 1. Long-Range Planning. To develop a long-range vision and plan that protects and enhances our island's assets, meets our community needs, while fostering a diverse, vibrant and sustainable economy; 2. Regulatory System. To develop and administer a land use management system that is based on clear and objective standards and efficient process; 3. Public Participation/Information. To develop effective methods to seek community and interagency input that encourages broad-based participation in planning and regulatory decision making; 4. Organizational Capacity. To strive for competence, sensitivity, and responsiveness in the delivery of planning services to the people and other agencies of the County. Funding Source and Position Count General Fund $ 3,800,370 General Fund 54 Grant Revenue $ 447,717 Grant Revenue/Other 6 Other $ 40,000 Total Budget: $ 4,288,087 Total Number of Positions 60 190 PLANNING PLANNING Program Description g p The Planning Department carries out its responsibilities through its offices in East and West Hawai`i. The department administers and staffs several boards/commissions/committees which have jurisdiction over various land use and related permits or designations. They are: 1. Hawai`i County Windward Planning Commission 2. Hawai`i County Leeward Planning Commission 3. Cultural Resource Commission 4. Board of Appeals 5. Puna Community Development Program Action Committee 6. Pahoa Village Plan Subcommittee of Puna CDP 7. Mt. View Village Plan Subcommittee of Puna CDP 8. Volcano Village Plan Subcommittee of Puna CDP 9. Hawaiian Paradise Park Subcommittee of Puna Master Plan 10. Kona Community Development Program Action Committee 11. Kailua Village Design Commission 12. Ka`u Community Development Program Steering Committee 13. South Kohala Community Development Program Action Committee 14.North Kohala Community Development Program Action Committee 15. Hamakua Community Development Program Steering Committee 16. Arborist Advisory Committee 17. Envision Downtown Hilo Plan The Planning Director serves as the chief planning officer of the County and the technical advisor to the Mayor, Planning Commissions and Council on all planning and related matters. These include: prepares and implements the general plan and amendments; prepares and implements the community development plans; prepares proposed zoning and subdivision ordinances and any amendments and modifications; reviews and prioritizes proposed capital improvements; administers the subdivision and zoning ordinances and related regulations; approves proposed subdivision plans; approves variances as provided by law; and receives, processes and recommends to the Planning Commission appropriate action regarding rezoning applications, land use boundary amendments, special permits,use permits, special management area permits and other similar requests. 191 PLANNING PLANNING Program Objectives Administrative Permits 1- Public Assistance and Land Use Information: Identify solutions to streamline and improve customer service at the counter and responding to land use inquiries and processing building permits. Identify opportunities to improve accountability with the current Permit to build process where Planning Department conducts review of residential and non-residential building permits in a timely and thorough manner. Create opportunities to increase communication and collaboration among Hilo and Kona Land Use Plan Checkers to develop standards for providing consistent information and public service. 2-Permits and Subdivision: Review administrative permits decision templates (Plan Approval, Variances, Farm Dwellings, Ohana, De Minimis,Non-significant Zoning, Home Occupations) for improving form, content, and writing style. Work cooperatively and collaboratively with other County Departments and government agencies in the permit and subdivision review process. Explore opportunities to track subdivision deadlines for bond and agreements. 4- Complaints Investigation: Work cooperatively and collaboratively with other Planning Divisions and government agencies in resolving complaints. Identify sections within current codes,rules, and regulations that need further clarification, interpretation, or revisions. Identify changes for managing,tracking, and streamlining record keeping and monthly reporting of complaints. 5- Staff and Organizational Development: Identify training needs and opportunities for building leadership and strengthening skills to improve customer service, work product standards, and meeting deadlines. Create and compile an Administrative Permits Manual of Operations (MOP) and organizational governance structure to assist staff in understanding responsibilities and priorities of the Administrative Permits Division. Prioritize hot topics that need to be addressed and continue to work in Focus Area Teams. Continue to meet to discuss hot topics with Kona staff to identify interim steps that lead to resolution of outstanding and controversial issues. Initiate new efforts that lead to organizational sustainability and staff health and wellbeing. When available, utilize interns and senior employees to assist in initiating first steps for projects that are deferred due to lack of funding or staff. 192 PLANNING PLANNING Program Objectives (continued) Administrative Services 1-Records Management: Conversion of departmental files from physical to electronic format facilitating easier and accurate access for the public which will reduce expenditures in supplies and staff person-hours. 2-Personnel: Continue to evaluate department structure and organization to help increase planning and regulatory functions; seek training opportunities without impacting the budget with emphasis on customer service skills; work towards inter-divisional cross- training of staff. 3-Funding: Track and provide additional or expanded fiscal expenditure reports to be used as managerial tools in the management of fiscal budget, Geothermal funding, and CZM funding; work with managers to seek other sources of revenue. Long Range 1-Environmental Planning: Review all public access inquiries, environmental assessments, and environmental impact statements. Create and approve an exemption list for HRS 343 in line with other county and state agencies. Maintain the public access geodatabase, enforce shoreline setbacks, and manage public access easements. Manage the Coastal Zone Management(CZM) contract and produce the CZM semi-annual and annual reports; and continue drafting a new or amended Planning Department rule for shoreline setbacks. Attend all State Office of Planning's CZM County Directors' meetings, Ocean Resources Management Plan(ORMP)policy and working group meetings. Review and analyze the County's SMA boundaries and rules for possible amendments as needed. 2-Regional and Community Planning: General Plan(GP): Draft and facilitate GP amendments as needed. Community Development Plans (CDP): Adopt the Hamakua CDP, and continue with implementation of all other CDP's. Village Plans: Assist communities to develop and implement town or village plans as needed. Continue to work with other County departments, outside agencies, and the public on various long range planning initiatives. Evaluate and develop a more formal public access program, including required code amendments. Kickoff the Complete Streets Program, which is already funded and contracted. 193 PLANNING PLANNING Program Objectives (continued) 3-Administrative Programs: Produce annual reports and/or facilitate the management of: Capital Improvement Program Budget Package; Professional Services; Zoning Code and Subdivision Code Amendments (as needed); Planning Department and Board of Appeals rule amendments (as needed); and review and comment on State legislation(as needed). Continue with the comprehensive review of the County of Hawai`i General Plan. 4-Other Planning Programs: Staff and support: Board of Appeals; CDP Action and Steering Committees; ORMP Policy and Working Group Committees; Green Team; Hawai'i Climate Change Mitigation and Adaptation Commission; County Arborist Committee; DOT Pedestrian Plan Technical Advisory committee (TAC); DOT Bike Plan TAC; DOT Regional Long Range Transportation Plan TAC; DOT Sub-Statewide Transportation Advisory Committee; and DOT Urban Boundary and Functional Classification TAC, DOT Freight State Plan TAC, and other regional/island wide Long Range Planning priorities. Planning 1-Windward and Leeward Planning Commissions: Amend the Planning Commission's Rules of Practice and Procedures, as appropriate, to define and/or refine processes and requirements to better address the legal,technical, functional and financial obligations of our Commissions to ensure a fair,balanced and more effective approach in the processing of requests or applications. Review processes to structure submittals before the Commissions to ensure adequacy of information that facilitates review by the Planning Department, affected agencies, and the public. Work on moving application fees situated throughout the Planning Commission Rules, Planning Department Rules and the Zoning Code to be placed in a fee schedule in the beginning of the Planning Commission and the Planning Department Rules. 2-Cultural Resource Commission (CRC) and Banyan Drive Hawaii Redevelopment Authority (BDHRA): Continue to provide support to the CRC and the BDHRA. For the CRC, we will continue to seek new opportunities to allow the expertise of the members of the CRC to review and comment on projects that could have an impact on cultural, archaeological, and/or historical resources across the County of Hawai`i. We will also be working towards developing session(s) for the upcoming HCPO to further the conversation on the integration of cultural and historical considerations into planning and permitting processes. For the BDHRA, we will continue to seek opportunities and advocate for funding to allow the agency to operate under its own authority and management. 194 PLANNING PLANNING Program Objectives (continued) 3-Special Management Area Assessments: Process all Special Management Area (SMA)Assessments within the new, specified 60-day time-period,which includes a 15- day review to accept or reject applications. Continue to create and implement the new SMA short form for exemption determinations for non-shoreline parcels for quicker SMA reviews. 4-Administration: Continue to explore methods of providing improved management and enforcement of land use permits and ordinances, including improved coordination between the various divisions within the Planning Department and affected agencies,to ensure that the requirements of these permits and ordinances are implemented in a timely, complete and effective manner. Seek opportunities for cross-training of support staff between the various boards and commissions to provide broader support functions. West Hawaii 1-Permit/Application Processing: Process applications and refine workflow to increase efficiency. Continue to explore opportunities whereby workflows affecting lands on the west side of Hawai`i Island can be de-centralized from the main office in Hilo and re-directed for processing through the department's West Hawaii Division. Begin to receive and process variance approvals. 2-Code Compliance: Investigate complaints and alleged violations submitted by the public. 3-Other Planning Programs: Staff and support Kailua Village Design Commission. 195 PLANNING PLANNING Program Highlights • In October 2017 the Long Range Division worked with the Action Committee for Ka`u to adopt a Community Development Plan(CDP) for the district. • The Long Range Division released the Downtown Hilo Multimodal Master Plan for public comment and finalization. The Downtown Hilo Multimodal Master Plan (DHMMP)has its roots in En Vision Downtown Hilo 2025:A Community-Based Vision and Living Action Plan, which set a community-defined and shared vision for Downtown Hilo as a vibrant, sustainable, safe, healthy, and active community. • Improved presentation dynamics at both Planning Commission meetings to better convey information to the Commission, its support staff, and the general public. These include the use of PowerPoint presentations, videos, geographic information overlay on aerial photos, and point-of-reference photos to give a sense of what is on the ground and where a project site is located and its relevancy to the surrounding environment and community. More information provided to our Commissioners leads to better and more-informed decisions. • Hawai`i Department of Transportation(HDOT). Participate in various meetings and workshops held by the HDOT regarding the Statewide Transportations Plan, the State Transportation Improvement Program, and the State Transportation Action Committee. • Through the General Plan review process and other planning efforts, we have been diligently striving to develop stronger, cohesive partnerships with other County, State, and Federal agencies and stakeholders on both a management and staff level in an effort to lessen agency silos and promote more collaborative relationships. • Planning Department continues to provide considerable information to the public. All notices and information regarding the Planning Department and its various boards, committees and commissions can be found on our website. Added features of the website cover Cultural Resource Commission, Banyan Drive Redevelopment and the General Plan. • The Administrative Permits Division launched an inter-agency effort to develop a system called EnerGov for permit submission, review, and approvals that integrates processes and collectively tracks compliance requirements, workflows, and the progress of plans and permits issued by the County. 196 PLANNING PLANNING Program Measures FY 2016-17 FY 2017-18 FY 2018-19 Actual Budget Estimate PERMITS Building Permits 2,943 5,000 3,500 Letters/Memos Answered 15,622 22,000 16,000 Ohana Permits 8 10 10 Plan Approval Reviewed 121 80 120 AGREEMENTS Farm Dwelling Agreements 17 25 25 Subdivision—New Applications 111 150 150 Consolidation—New Applications 23 50 50 APPLICATIONS PROCESSED General Plan Amendment 0 5 5 Change of Zone 10 25 12 Special Permits 3 30 5 Use Permits 6 20 10 Special Management Area Major Permits 2 20 5 State Land Use Boundary Amendments(<15 2 10 5 acres) State Land Use Boundary Amendments(>15 0 5 5 acres) Shoreline Setback Variance 0 3 3 Other Misc.Applications(amendments,city- 1 25 5 initiated) Administrative Variance 52 125 75 Planned Unit Development(PUD) 1 5 5 Non-significant Zoning Change 1 5 5 _ SMA MINOR PERMIT 19 75 25 SMA Assessment 119 200 150 Appeals Processed 12 25 25 Boards/Commission/Committee Meetings * 102 204 120 Contested Case Hearings—PC 3 5 5 Contested Case Hearings—BOA 12 12 12 ENFORCEMENT Complaints 831 225 750 CADASTRAL MAPPING New/Updated plat maps 287 225 320 %plat maps in CADD(206 out of 2,365) 10% 10% 10% %plat maps scanned 100% 100% 100% Copies of Tax Maps Requested 680 800 700 *Consolidation of all Boards,Commissions,CDP Action Committees,and Design Review Committees 197 PLANNING PLANNING Program Measures (continued) The Department's regulatory functions can be measured in terms of volume and responsiveness. The previous table provides an indication of volume, which should be considered relative to the number of personnel. The Zoning Code, Subdivision Code, Planning Commission Rules, and Planning Department Rules prescribe time limits in which the department is required to address the majority of the aforementioned applications and permits. Responsiveness measures are not available until an improved permit tracking system is implemented. Further effort would need to invest in the current tracking system to generate performance reports that reflect categories of regulatory functions and parameters such as length of time for processing. Program Expenditures FY 2016-17 FY 2017-18 FY 2018-19 Actual Budget Request Number of Positions 54 54 54 Salaries and Wages 2,987,623.64 3,071,581 3,321,350 Operations 367,356.50 503,170 490,670 Equipment 26,992.82 37,100 28,350 Program Total 3,381,972.96 3,611,851 3,840,370 198 PLANNING PLANNING Personnel Position Summary FY 2016-17 FY 2017-18 FY 2018-19 Position Title Authorized Authorized Request Planning Director 1 1 1 Deputy Planning Director 1 1 1 Accountant I 1 1 1 Administrative Services Officer I 1 1 1 Clerk II 2 1 1 Clerk III 2 3 3 Geographic Information Systems Analyst I 1 1 1 Geographic Information Systems Analyst II 1 1 1 Land Use Plans Checker III 9 9 9 Planner I 2 2 2 Planner IV 7 6 6 Planner V 6 7 7 Planner VI 3 3 3 Planning Committee Support Tech 1 1 1 Planning Inspector II 3 3 3 Planning Program Manager 4 4 4 Private Secretary 1 1 1 Secretary 1 1 1 Secretary to Board/Commissions 2 2 2 Subdivision Applications Clerk 1 1 1 Tax Maps&Records Supervisor II 1 1 1 Tax Maps&Records Tech I 1 1 1 Tax Maps&Records Tech II 1 1 1 Tax Maps&Records Tech III 1 1 1 Total 54 54 54 199 PLANNING COASTAL ZONE MANAGEMENT Program Description The Hawai`i Coastal Zone Management (CZM) Program is established by Chapter 205A, Hawai`i Revised Statutes (HRS). It is a comprehensive management guide for the beneficial use, protection, and development of Hawai`i's land and water resources. The State Legislature created the CZM Program as a shared management system with the State and County regulatory agencies. Through an agreement, the State of Hawai`i Department of Economic Development and Tourism, Office of Planning provides funds (State and Federal)to the County of Hawai'i to implement the CZM Program through the regulation of development in the Special Management Area(SMA) and Shoreline Setback Area(SSA). The Department assesses development proposals within the SMA and SSA for compliance with the CZM objectives and policies articulated in the HRS and determine whether the issuance of a SMA and/or Shoreline Setback Variance (SSV) permit is appropriate. As part of the agreement with the State, the County's responsibilities include: 1. Administration of the SMA and SSV permits, nonpoint source pollution issues, and other CZM-related matters. 2. Administer an ongoing monitoring and enforcement program. 3. Facilitate and support public participation in the CZM Program, as may be necessary. 4. Attend all CZM-related meetings, workshops, and seminars. 5. Coordinate, facilitate, and where possible, streamline the development review process. 6. Submit status and performance reports on a semi-annual basis to the Office of Planning. 7. Submit CZM performance measures report on an annual basis to the Office of Planning. Program Objectives - CZM 1. Process all SMA Assessments and Permit applications in the required time limit as specified by law and the County's Rules and Regulations. 2. Conduct site investigation of alleged violations within two weeks of receipt of complaints. 3. Monitor all CZM-related legislative bills during the State Legislative session and provide testimonies as needed (January to May). 4. Attend all Marine and Coastal Zone Advocacy Council (MACZAC) meetings, which are normally held every other month as budgetary constraints will allow. 5. Attend all State Office of Planning's CZM County Directors meetings, Ocean Resources Management Plan policy and working group meetings and subcommittee meetings as budgetary constraints will allow. 200 PLANNING COASTAL ZONE MANAGEMENT Program Objectives — CZM (continued) 6. As a public participation measure, provide a written report to the State Office of Planning CZM Program of all SMA Permit applications and their status. 7. Continue to advertise Planning Commission agenda and hearing notices for all SMA and SSV Permit applications as required by law. 8. Provide the Office of Planning with semi-annual reports within seven days after December 31st, and June 30th of the Fiscal year. 9. Continue to review Planning Commission and Planning Department Rules for compliance with enacted State laws and draft amendments to the rules for adoption. Program Measures Program measures are included in the Administration and Planning program. Program Expenditures FY 2016-17 FY 2017-18 FY 2018-19 Actual Budget Request Number of Positions . . 6 6 6 Salaries and Wages 269,810.25 398,096 429,700 Operations 2,199.96 18,017 18,017 Equipment - -Program Total 272,010.21 416,113 447,717 Personnel Position Summary FY 2016-17 FY 2017-18 FY 2018-19 Position Title Authorized Authorized Request Clerk III 1 1 1 Planner IV 2 2 2 Planner V . . 1 1 1 Planning Inspector II 1 1 1 Senior Account Clerk 1 1 1 Total 6 6 6 201 POLICE POLICE DEPARTMENT SUMMARY Mission Statement The employees of the Hawai`i Police Department are committed to preserving the spirit of aloha. We will work cooperatively with the community to enforce the laws,preserve peace and provide a safe environment. Department Goals 1. . To protect life and property and serve the community. 2. To actively involve the community in crime prevention programs. 3. To gather necessary evidence quickly for successful prosecution. 4. To expeditiously recover stolen property and contraband. 5. To enforce traffic laws. 6. To provide other services as necessary to promote efficient operation of the Police Department and provide for the overall safety of the community. Funding Source and Position Count General Fund $65,764,820 General Fund 733 Grant Revenue $ 3,044,056 Grant Revenue/Other 2 Other $830,000 Total Budget: $69,638,876 Total Number of Positions 735 202 POLICE POLICE COMMISSION Program Description The Police Commission is established under the Hawai`i County Charter to oversee the activities of the Police Department. It consists of nine citizens appointed by the Mayor from each of the nine County Council districts and confirmed by the County Council. The members volunteer their services and serve staggered terms of five years each. The Police Commission has the following mandated responsibilities under the Charter: 1. To appoint and to remove the Police Chief. 2. To review the annual budget prepared by the Police Chief and possibly make recommendations about it to the Mayor and Managing Director. 3. To receive, consider and investigate charges brought by members of the public against the conduct of the Police Department or any of its members and to submit a written report of its findings to the Police Chief 4. To advise the Police Chief on police-community relations. 5. To review the department's operations, as deemed necessary, for the purpose of recommending improvements to the Police Chief and the Managing Director. 6. To evaluate, at least annually,the performance of the Police Chief and submit a report to the Mayor, Managing Director and the Council. Program Expenditures FY 2016-17 FY 2017-18 FY 2018-19 Actual Budget Request Number of Positions 1 1 1 Salaries and Wages 54 820.80 53,752 57,334 Operations 15,948.10 21,241 19,241 Program Total 70,768.90 74,993 76,575 Personnel Position Summary FY 2016-17 FY 2017-18 FY 2018-19 Position Title Authorized Authorized Request Secretary 1 1 1 Total 1 1 1 203 POLICE ADMINISTRATIVE SERVICES BUREAU Administrative Services Division Program Description The division, under the direction of a Police Major, provides island-wide administration, direction and planning control and coordination of police services; and supports operating units through centralized Administrative Services Division. The division's support units include the Human Resources Section(Training, Community Relations/Research& Development, Worker's Compensation Safety Unit and Police Chaplains), Media Relations Officer,the Word Processing Center, Commission on Accreditation for Law Enforcement Agencies (CALEA) and Finance Section. Human Resources Section Responsible for all personnel actions, to include both external and internal recruitments for appointments to positions; management of personnel files; training of both sworn and civilian personnel; management of safety and workers' compensation files; conducting research to address issues facing the department; legislative actions; community relations; maintaining and updating departmental policies/rules/regulations; and other duties associated with providing administrative support to operational units. Personnel duties include managing and maintaining personnel files for employees; processing all documents and correspondences relating to personnel actions; providing management with recommendations and courses of actions involving personnel actions; and all related duties involving personnel issues. Responsibilities involving training includes facilitating and providing all entry level training for all police recruit officers as well as facilitating the training of in-service personnel, both sworn and civilian. This unit also maintains and manages the files associated with training both sworn and civilian personnel throughout the department. Duties associated with workers' compensation safety involve reviewing and investigating workers' compensation cases for alleged abuse; conducting department random drug testing program; coordinating and scheduling mandatory annual physicals; providing timely and comprehensive information on safety and health issues; and planning and conducting training classes on employee safety matters. 204 POLICE ADMINISTRATIVE SERVICES BUREAU Administrative Services Division Program Description (continued) As part of research and development,the duties involve addressing the overall needs and equipment requirements for the department: conducting research and evaluation of equipment, uniforms,protective devices; providing recommendations to minimize injury to personnel; researching and tracking of legislation that deal primarily with law enforcement issues; preparation of testimony for submittal. Word Processing Center Under the direction of a clerical services supervisor and assistant clerical supervisor, 14 clerical personnel are responsible for the transcription of all narrative police reports dictated onto a digital recording system by sworn personnel. These reports, after approval, become the official document detailing criminal investigations conducted by the department. Finance Section The Finance Section, under the direction of the accountant IV, is in charge of preparing the department's budget,maintaining its accounts, inventory control,processing payroll, maintaining personnel attendance records,purchasing supplies and equipment, distributing supplies to districts and bureaus, furnishing custodial and maintenance services, providing messenger and delivery service,providing department and subsidized vehicles with fuel and administering the special duty program. Program Objectives 1. To accommodate at least 95% of requests for public safety/health talks from the community. 2. To accommodate at least 95% of requests for station tours for students and community members. 3. Conduct drug screening of all sworn personnel and initiate pre-employment testing of civilian personnel. 4. Conduct constant recruitment and fill at least 80% of vacancies for all sworn and civilian positions within six months. 5. Improve competence and professionalism of sworn and civilian personnel through advanced equipment purchases and provide 5,566 hours of on-going training. 205 POLICE ADMINISTRATIVE SERVICES BUREAU Technical Services Division Program Objectives (continued) 6. Maintain the level of proficiency in the Word Processing Center with a turnaround time of less than ten days for processing reports. 7. Process 85% of requisitions received from districts and bureaus within a month. 8. Fill 90% of all special duty requests for officers. 9. Compile a listing of all outstanding leave papers and distribute to district commanders bi monthly. 10. Fill 90% of requests for storeroom supplies within the month. Program Highlights Human Resources Section In FY 2016-17, the Human Resources Section in cooperation with the Hawai`i County Department of Human Resources conducted various open and internal recruitments for sworn and civilian vacancies, which resulted in the hiring of 31 police officer recruits, ten police radio dispatchers, six school crossing guards,two clerk III's, one account clerk, one firearms registration clerk, one storekeeper, one storeroom clerk, one police operations clerk, one police evidence specialist I, one public relations specialist, and one custodian/groundkeeper. Internally,there were eight temporary promotions to police officer III, one temporary promotion to police sergeant, one temporary promotion to police lieutenant, one temporary promotion to police captain, one temporary promotion to secretary, eight promotions to police sergeant/detective, four promotions to police lieutenant,two promotions to police captain, one promotion to police major, one promotion to assistant police chief, one promotion to secretary, one promotion to police investigative operations clerk, one promotion to police evidence custodian, one promotion to clerk III, and one promotion to firearms registration clerk. Additionally, there were two police officer II inter-governmental movements,two clerk III intra- departmental movements, and three appointments (one appointment to police chief, one appointment to deputy police chief, and one appointment to secretary of police chief). Word Processing Center The Word Processing Center is responsible for transcribing all narrative police reports that island-wide sworn personnel dictate into an internet/web-based Dictation Enterprise Platform (DEP) system, which are routed via the Reports Management System for officers' approval and timely prosecution. Throughout FY 2016-17, the Word Processing Center worked long hours in an attempt to keep up with the high workload. 206 POLICE ADMINISTRATIVE SERVICES BUREAU Technical Services Division Program Highlights (continued) Upon completion, the dictated reports transcribed by the Word Processing Center are routed via the Records Management System for officers' approvals and timely prosecution. Nearly 30,000 reports were transcribed, which totaled over 278,000 minutes of dictation and over 2,105,000 transcribed lines. Finance Section Finance staff continued to operate the payroll, accounts payable, special duty, and storeroom sections. Accounts payable processed approximately 7,554 invoices; special duty filled 6,740 special duty requests; and the storeroom filled 4,412 orders. Accreditation Section The Accreditation Section maintains accreditation for the Department through the Advanced Law Enforcement Accreditation program offered by the Commission on Accreditation for Law Enforcement Agencies (CALEA). CALEA sets forth a total of 484 standards, and the Accreditation Section ensures compliance with the standards applicable to the Department. The program consists of an annual Web-Based Review (Year 1-4) and a Site-Based Assessment(Year 4 only). Upon successful completion of these reviews and assessment,the Department is awarded accreditation on Year 4. The Department received its last award for accreditation in November 2015. The Department successfully completed a Web-Based Review in December 2016, and is scheduled to complete the next Web-Based Review in December 2017. The Department also recognized an opportunity to create an informational network for law enforcement agencies within the State of Hawaii, who were seeking or maintaining law enforcement accreditation. The Department headed these efforts with the assistance of CALEA, and formed the Hawaiian Islands Police Accreditation Coalition Inc. (HIPAC) in October 2016. In June 2017, HIPAC held its inaugural conference. This network fosters communication, cooperation, sharing of resources, and facilitates training and other means of support. Being an accredited agency establishes true professionalism, maintains partnerships with the community and local government, and allows for transparency, integrity and continued teamwork for improved delivery of public safety services. 207 POLICE ADMINISTRATIVE SERVICES BUREAU Technical Services Division Program Highlights (continued) Training Section During FY 2016-17, the Training Section conducted training for the 84th Police Recruit Class, which began with 22 police officers and the 85th Police Recruit class, which began with 14 police officers. The department continued to providing "Aloha in Difficult Times," "Cultural Diversity" and"Gold Shield"trainings. Recruit officers receive a wide variety of field training while riding along and being evaluated by field training officers. Training included the practical applications of criminal investigations; principles of police patrol; interview and interrogation; constitutional and citizens' rights; federal, state and county statutes;and other topics pertinent to law enforcement. Department personnel were provided with over 50,000 hours of instruction and training. A notable course added were "Assisting Individuals and Groups in Crisis Intervention" with its goal to help officers and employees deal with critical incidents and conduct debriefings for the department. This training provided members of the department with knowledge and techniques to conduct crisis intervention in both group and individual settings. The department also hosted the "International Homicide Investigators Association(IHIA) Basic Homicide Investigator's Training course", which provided our attendees with the latest advanced training in all investigative disciplines by renowned international experts from all disciplines. Attendees were exposed to homicide/death case management; investigative and prosecutorial strategies; the latest advancements in forensic and informational technology; and trends in criminal behavior and methodology. Program Measures FY 2016-17 FY 2017-18 FY 2018-19 Actual Budget Estimate Public Safety/Health Talks 100% . >=95% >=95% Station Tours 100% >=95% >=95% Students&Community Members 4,284 >=3,600 >=3,600 Drug Screening(Sworn Personnel)* 92% 100% 100% Recruitment(%of Staffing Sworn/Civilian) 94.5% 100% 100% Training Hours 25,100 7,000 7,000 Word Processing Center -turnaround time 2.9 Days 9 Days 9 Days 208 POLICE ADMINISTRATIVE SERVICES BUREAU Technical Services Division Program Measures (continued) FY 2016-17 FY 2017-18 FY 2018-19 Actual Budget Estimate Finance Section Process Requisitions within the month 100% 85% 85% Fill Special duty requests 90% 90% 90% Collect/reconcile 85%of leave applications within month 100% 85% 85% Compile a listing of all outstanding leave papers and 100% 100% 100% distribute to district commanders bi monthly Fill 90%of requests for storeroom supplies within month 100% 90% 90% * Percentage does not include those sworn personnel unavailable for testing due to extended leave for entire calendar year. Program Expenditures (Special Duty) FY 2016-17 FY 2017-18 FY 2018-19 Actual Budget Request Number of Positions 2 2 2 Salaries and Wages 72,268.87 86,553 91,515 Operations - 31,067 27,915 Equipment - -Program Total 72,268.87 117,620 119,430 Personnel Position Summary FY 2016-17 FY 2017-18 FY 2018-19 Position Title Authorized Authorized Request Account Clerk 2 2 2 Total 2 2 2 Program Expenditures (Administrative Services) FY 2016-17 FY 2017-18 FY 2018-19 Actual Budget Request Number of Positions 263 262 262 Salaries and Wages 8,460,418.15 7,717,974 8,121,535 Operations 7,594,621.63 8,861,288 8,859,058 Equipment 336,135.36 1,005.900 370,900 Program Total 16,391,175.14 17,585,162 17,351,493 209 POLICE ADMINISTRATIVE SERVICES BUREAU Technical Services Division Personnel Position Summary FY 2016-17 FY 2017-18 FY 2018-19 Position Title Actual Authorized Request Police Chief 1 1 1 Deputy Police Chief 1 1 1 Assistant Police Chief 1 1 1 Account Clerk 3 3 3 Accountant I 1 1 1 Accountant III 1 1 1 Accountant IV 1 1 1 Assistant Clerical Supervisor 1 1 1 Clerical Services Supervisor I 1 1 1 Clerical Services Supervisor II 1 1 1 Clerk III 18 17 17 Clerk III(Temp) 1 1 1 Fingerprint Classifier II 1 1 1 Fingerprint Technician 1 1 1 Firearms Registration Clerk 2 2 2 Human Resources Program Specialist 1 1 1 Human Resources Technician I 1 1 1 Information Systems Analyst IV 1 1 1 Information Systems Analyst V 1 1 1 Information Systems Analyst VI 1 1 1 Police Cadet(Hrly) 24 24 24 Police Captain 1 1 1 Police Documents Clerk 1 1 1 Police Evidence Custodian 2 2 2 Police Lieutenant 4 4 4 Police Major 2 2 2 Police Officer I(Temp) 37 37 37 Police Officer II 4 4 4 Police Officer III(Temp) 30 30 30 Police Radio Dispatcher II 34 34 34 Police Radio Dispatcher III(Temp) 6 6 6 Police Records Analyst 1 1 1 Police Records Clerk 8 8 8 Police Sergeant 8 8 8 Public Relations Specialist 1 1 1 Radio Technician I 4 4 4 Radio Technician II 1 1 1 School Crossing Guard(Hrly) 40 40 40 Secretary 2 2 2 1 Secretary to the Chief of Police 1 1 1 Senior Account Clerk 1 1 1 210 POLICE ADMINISTRATIVE SERVICES BUREAU Technical Services Division Personnel Position Summary (continued) Senior Clerk-Stenographer 2 2 2 Senior Police Records Clerk 1 1 1 Storekeeper 1 1 1 Student Helper I 2 2 2 Supervising Police Radio Dispatcher 4 4 4 Traffic Safety Coordinator 1 1 1 Total 263 262 262 Program Description The Technical Services Division,under the direction of a police major, consists of the Traffic Services, Records and Identification, Communications Maintenance, Communications Dispatch, and the Computer Sections. The division provides technical assistance on traffic and motor vehicle safety and training; manages police records and evidence storage; maintains the county's microwave radio system and the installation and maintenance of police mobile radios; administers central dispatch functions and provides technical support to the department's computer software and hardware systems. Program Objectives 1. Process and issue at least 95% of road closure permits within the month received. 2. Issue at least 95% of traffic violation letters to vehicle owners within a week. 3. Process at least 95% of firearms permits within two weeks. 4. Complete at least 95% of requests for mobile radio systems per month. 5. Conduct at least 96 radio site inspections. 6. Process and dispatch personnel to 100% of calls for service received. Program Highlights Communications Dispatch Center During FY 2016-17, the Communications Dispatch Center received 193,914 calls, a 12.56% drop from last fiscal year, with 13.5% of those transferred to the Hawai`i Fire Department. All requests for police service are recorded, logged and assigned by Dispatch personnel using a computer aided dispatch (CAD) system with six to seven dispatchers on shift at any given time. 211 POLICE ADMINISTRATIVE SERVICES BUREAU Technical Services Division Program Highlights (continued) A total of 215,611 incidents involving police response were logged by Dispatch personnel during this fiscal year, a .74% decrease from the previous year. Mondays (32,235 incidents) and Fridays (34,238 incidents) were shown to be the busiest days overall. The Dispatch Center fulfilled 493 requests for 911 and other audio/radio recordings and information for the Office of the Prosecuting Attorney, officer and internal investigations, as well as the general public, a 24.85%decrease from the 656 requests in the previous fiscal year. The implementation of a new Computer Aided Dispatch (CAD), Records Management System (RMS) and Mobile Patrol system from Spillman Technologies began with design, information transfer and equipment purchase and installation. An expected completion and"go live" date is planned for the first quarter of FY 2018. A soft launch of the "Text To 911", an important feature of the Next Generation 911, began in February 2016 receiving an average of 26 "911 texts" a month. A statewide launch and informational campaign is planned for the latter part of 2017 as well. The County of Hawai'i has undergone an island-wide radio upgrade to its current system. The Motorola Astro 25 narrow-band frequency was implemented the end of the calendar year 2016. Records and Identification Section The Records and Identification Section has several internal subsections composing of records, identification, firearms, and evidence. The major responsibilities of the section are the maintenance of police records; processing evidence; conducting fingerprint examinations; processing subpoenas and court documents; compiling and disseminating statistical information; and processing firearms permit applications and registrations, which include thorough background checks on each individual applying for a long gun or handgun permits. During FY 2016-17, the Records and Identification Section recorded the following. Records Section: • Processed requests for 4,764 copies of criminal reports 212 POLICE ADMINISTRATIVE SERVICES BUREAU Technical Services Division • Processedrequests for 7,257 copies of traffic accident reports 213 POLICE ADMINISTRATIVE SERVICES BUREAU Technical Services Division Program Highlights (continued) Firearms Section: • Issued 3,580 firearms permits • Registered 9,552 firearms Identification Section: • Processed 18,125 court documents • Processed 6,790 fingerprints Evidence Section: • Processed 5,819 photographic record receipts • Processed 9,800 property/evidence receipts Traffic Services Section During FY 2016-17,the Hawai`i Police Department received$654,140.97 in federal grant funds for traffic enforcement and equipment purchases to improve traffic safety. Police continued efforts to make Big Island roadways safer by using the grant funds to pay for overtime to conduct checkpoints and other enforcement projects aimed at reducing injuries and death in motor vehicle crashes by increasing seat belt use rates, apprehending impaired drivers, and enforcing speed regulations and illegal "outlaw"road racing. The Traffic Services Section issued 72 road closure permits, issued 243 violation letters to motorists, conducted 52 school crossing guard checks, and directed 141 abandoned vehicle police reports to the Department of Environmental Management for their final disposition. The Traffic Services Section also oversees the school crossing guard program and has a total of 40 allocated positions at various elementary schools throughout the Big Island. Computer Center The Computer Center is responsible for interconnectivity between all police stations and substations to assure a secured networking infrastructure,to include installing and maintaining computer equipment, installing and troubleshooting software systems, and providing technical assistance for various computer issues. 214 POLICE ADMINISTRATIVE SERVICES BUREAU Technical Services Division Program Highlights (continued) During FY 2016-17, the Computer Center continued migration procedures of the current Computer Aided Dispatch, Record Management System and Mobile Reporting systems to a fully integrated system which encompasses all of the aforementioned systems. The number of service requests has increased from the previous year by 30%, which is attributed to a new helpdesk system to ensure requests are tracked. Communications Maintenance The Radio Maintenance Section is responsible for maintenance and repair of all county- owned radio sites. This includes towers, shelters, microwave radios, repeaters, base radios, mobile radios and handheld portable radios. During FY 2016-17, Radio Shop personnel repaired 32 Civil Defense sirens and performed preventive maintenance on an additional 20 sirens. The Radio Shop team performed 61 preventive maintenance inspections of district stations, and 68 radio sites inspections. The Communications Maintenance Section installs and maintains all radio and emergency warning equipment in the Police Department's fleet and subsidized vehicles. During FY 2016-17, Radio Shop personnel installed 86 radios, sirens, and warning lights into Police Department vehicles. They also replaced 158 conventional radios with APX 6,500 trunking radios, facilitating conversion to the upgraded radio system and programmed/updated operating systems in the Hawai`i Police Department radio network to accommodate the radio system upgrade. Program Measures FY 2016-17 FY 2017-18 FY 2018-19 Actual Budget Estimate Road closure permits within a month 100% >=95% >=95% Traffic Violation Letters within a week 95% >=95% >=95% Firearms permits within a month 100% >=95% >=95% 0 0 0 Install mobile radio stations 100% >=95/o >=95/o Radio site inspections 100% >=96% >=96% Dispatch to calls for service 100% 100% 100% 215 POLICE CRIMINAL INTELLIGENCE UNIT AND OFFICE OF PROFESSIONAL STANDARDS Program Description The Criminal Intelligence Unit(CIU) and Office of Professional Standards (OPS) Division is under the direct management of the Police Chief. It is commanded by a police captain and maintains offices in Hilo and Kona. The Criminal Intelligence Unit gathers, maintains, and analyzes intelligence for the purpose of keeping police administrators informed about the extent, nature and characteristics of organized crime activity, drug trafficking organizations, as well as issues dealing with Homeland defense and dignitary protection assistance. The unit is also responsible for conducting criminal history checks for the department. The Office of Professional Standards investigates allegations of misconduct by department members. These investigations seek to determine if not only misconduct occurred, but also the underlying reasons for errant behavior on the part of the employee. Investigations are also used to indicate the need for additional training and/or procedural changes. Program Objectives Criminal Intelligence Unit 1. Complete 90% of assignments within 30 days. 2. Complete 90% of criminal history checks of prospective employees of the department employees, as well as other federal, state and local law enforcement agencies within 30 days. 3. Develop, maintain and disseminate intelligence information, which can be utilized to produce no less than eleven criminal investigations per month. 4. Compile, produce, analyze and forward to police administrators no less than 32 intelligence reports per month. 5. Provide assistance to other elements within the police department either through intelligence briefings on current crime trends and/or through no less than 12 in- service training sessions per month. 6. Conduct four presentations to semi-annual Statewide Inter-County Criminal Intelligence Unit (ICCIU) conferences on major criminal activity within this jurisdiction, along with gathering criminal intelligence from other jurisdictions, which may have a connection to our jurisdiction. 216 POLICE CRIMINAL INTELLIGENCE UNIT AND OFFICE OF PROFESSIONAL STANDARDS Program Objectives (continued) Office of Professional Standards 1. Conduct complete and thorough internal investigations seeking a monthly clearance rate of 67%. 2. Conduct complete and thorough internal inquiries, seeking a monthly clearance rate of 85%. 3. Conduct no less than two monthly random and unannounced inspections of the different elements within the department to ensure compliance with rules and regulations. 4. Provide no less than three monthly in-service training sessions to other elements within the department to prevent and deter employee misconduct, as well as to ensure procedural compliance in the investigation of employee misconduct. 5. Compile and provide a yearly report to the state legislature on certain specific aspects of discipline meted out by the department as required by law. Program Highlights Criminal Intelligence Unit(CIU) For FY 2016-17,the Criminal Intelligence Unit provided intelligence information, which in whole or in part led to the initiation of 90 criminal investigations. The unit also submitted 382 intelligence reports. The unit conducted 366 criminal history investigations for prospective department employees, other designated employees, and prospective employees of other county, state, and federal law enforcement agencies. Office of Professional Standards (OPS) For FY 2016-17,the Office of Professional Standards (OPS) conducted 13 administrative investigations, 60 internal inquiries into actions by police department personnel, and provided 144 in-service training sessions to employees. OPS also conducted 29 quality control and compliance inspections of various elements of the department to prevent the abuse, misuse, fraud and waste of department resources. 217 POLICE CRIMINAL INTELLIGENCE UNIT AND OFFICE OF PROFESSIONAL STANDARDS Program Measures FY 2016-17 FY 2017-18 FY 2018-19 Criminal Intelligence Unit Actual Budget Estimate Other Assignments _ 100% >=90% >=90% Criminal History Checks 100% >=90% >=90% Numbered Cases 90 >=132 >=132 Intelligence Reports 368 >=384 >=384 _ In-service Presentations 144 >=144 >=144 Presentations to ICCIU 4 >=4 >=4 FY 2016-17 FY 2017-18 FY 2018-19 Office of Professional Standards Actual Budget Estimate Internal Investigations 100% >=67% >=67% Internal Inquiries 100% >=85% >=85% In-service Presentations 36 36 36 Random Inspections 24 24 24 Yearly Legislative Report 1 1 1 Program Expenditures FY 2016-17 FY 2017-18 FY 2018-19 Actual Budget Request Number of Positions 9 9 9 Salaries&Wages 894,709.54 905,136 953,419 Operations 11,948.66 20.965 17,465 Program Total 906,658.20 926,101 970,884 Personnel Position Summary FY 2016-17 FY 2017-18 FY 2018-19 Position Title Actual Authorized Request Detective 4 4 4 Police Captain 1 1 1 Police Officer II 4 4 4 Total 9 9 9 218 POLICE OPERATIONS BUREAUS OPERATIONS BUREAUS Program Description CRIMINAL INVESTIGATION DIVISION (CID) The Criminal Investigations Division investigates all crimes of violence,theft, fraud, commercialized vice and narcotics; apprehends perpetrators of these crimes; and compiles evidence and information for the prosecution of all persons charged with violations of criminal statutes. The division is also responsible for criminal investigations of police officers, while internal affairs conduct concurrent administrative investigations. This division is under the command of a police captain who oversees the operations of the respective sections to include the Criminal Investigations Section(CIS), which includes the Crime Lab; the Juvenile Aid Section(JAS); and the Vice Section, which includes the "Ice" Task Force (ITF) and the Drug Interdiction Task Force (DITF). Criminal Investigation Section (CIS) The Criminal Investigation Section(CIS), under the command of a police lieutenant, is responsible for the investigation of all major crimes to include homicides, suspicious deaths, assaults, property crimes, identity thefts and fraud. In addition, CIS detectives respond to all reported suicides, child deaths and other deaths with questionable circumstances. Juvenile Aid Section (JAS) The Juvenile Aid Section(JAS), under the command of a police lieutenant, is responsible for the investigation of cases involving juveniles as victims or perpetrators. Investigations conducted include assaults,property crimes, sexual assaults, domestic violence, gang activity and status offenses. JAS also maintains two specialized units consisting of the Sex Crimes Unit, specializing in sexual assault investigations; and the Domestic Violence Unit, specializing in domestic abuse cases. The JAS general detail detective is assisted by a police officer III (PO-III). This unit is also responsible for overseeing crime reduction units (CRU) in which personnel are • 219 POLICE aF OPERATIONS BUREAUS Program Description (continued) temporarily culled from other sections in order to detect and investigate gang activity and underage drinking. The PO-III position in the unit is assigned to handle and work with a certified scent-oriented canine, utilized to assist police in locating missing children. Vice Section The Vice Section is responsible for the prevention and suppression of all forms of commercialized vice activity,to include prostitution, gambling and illegal trafficking of narcotics. Special operations and covert programs are in place to combat the distribution of illegal drugs on the Big Island. Federal and state grants provide the necessary funding to accomplish these objectives. Vice officers belong to the Statewide Narcotics Task Force and are involved in joint operations with the Drug Enforcement Administration; Bureau of Alcohol, Tobacco and Firearms; Bureau of Immigration and Customs Enforcement;United States Postal Service; and the Federal Bureau of Investigation. The Vice Section is also part of the Hawai`i High Intensity Drug Trafficking Area(HIDTA)Task Force. The Vice Sections are augmented with an"ice"task force (ITF), whose primary goals are to identify, disrupt, prosecute and ultimately dismantle street mid- and upper-level drug trafficking organizations dealing crystal methamphetamine ("ice"). The Area II Vice Section is supplemented with the Drug Interdiction Task Force (DITF), primarily responsible for investigating drug smuggling through the airports and other venues. The department DITF personnel is comprised of three officers who are federally deputized to investigate, identify and apprehend individuals and organizations involved in the smuggling of illicit drugs into the County of Hawai`i Crime Lab The Crime Lab performs a variety of physical, chemical, instrumental and microscopic analysis of evidence in connection with crime detection and law enforcement work. In addition, all of the criminalists/evidence specialists assigned are required to provide court testimony whenever necessary in both state and federal courts. 220 POLICE OPERATIONS BUREAUS Program Description (continued) Patrol Divisions The Patrol Divisions, each under the command of a police captain,plan, proactively direct and coordinate functions towards the enforcement of federal, state, and county laws, the prevention of crime,the apprehension and custody of law violators and the development of partnerships between the community and the Hawai`i Police Department. These divisions include the operating units from each of the police districts, community policing, police reserve officers program and the traffic enforcement unit. The Patrol Divisions continue enforcement efforts through special projects such as sobriety checkpoints, seatbelt/child restraint checkpoints, high-speed enforcement, underage drinking deterrent programs and truancy deterrent programs. Community Policing Officers The Area I Community Policing Unit is coordinated by a police lieutenant and consists of 14 PO-III positions, distributed as follows: Eight in the South Hilo District, four in the Puna District, one in North Hilo District, and one in Hamakua District. The Area II Community Policing Unit is coordinated by a police sergeant and consists of 13 PO-III positions, distributed as follows: Seven in the Kona District, three in South Kohala District,two in the Ka`u District, and one in the North Kohala District. The School Resource Officer Program consists of eight PO-III positions, distributed as follows: One at Hilo Intermediate School, one at Waiakea Intermediate School, one at Honoka`a High&Intermediate School, one at Pahoa High& Intermediate School, one at Kealakehe Intermediate School, one at Konawaena Middle School, one at Kea'au Intermediate School, and one at Waimea Intermediate School. These officers are tasked with providing law-related education, counseling, and enforcement at their respective school campuses. The Hawai`i Isle Police Activities League (HI-PAL) is a proactive program designed to encourage and engage youths to participate in constructive and supervised athletic activities. The goals of the program are to promote sportsmanship,benevolence, friendship, sociability, good will, tolerance and to provide a meeting place for the promotion of common interest of youths. 221 POLICE OPERATIONS BUREAUS Program Description (continued) Traffic Enforcement Unit The Area I Traffic Enforcement Unit (TEU) is comprised of a supervising sergeant and four PO-III positions; and the Area II TEU is comprised of a supervising sergeant and three PO-III positions. The major responsibilities of TEU are to enforce traffic laws and investigate traffic deaths utilizing specialized skills (i.e., computerized diagramming of accident scenes). Program Objectives 1. To achieve a burglary clearance rate of 30%. 2. To achieve a theft/auto theft clearance rate of 30%. 3. To achieve a robbery clearance rate of 60%. 4. To maintain a sexual assault clearance rate of 80%. 5. To attain at least a 65% service of court documents received. 6. To conduct 720 hard drug investigations (heroin, cocaine and crystal methamphetamine). 7. Crime Lab to achieve an assignment clearance rate of 90%. 8. HI-PAL to serve 60 youths in three age groups for each month and a 36%participation of "at-risk youths" out of all youths served. 9. Community policing program to complete at least 24 problem-solving activities and 24 crime prevention activities annually through the development of partnerships directed at resolving community-police problems,resulting in the improvement of the quality of life for all citizens. 10. Community policing program to complete at least 48 abandoned vehicle/beautification projects annually through the development of partnerships with the community. 11. To provide at least four D.A.R.E. curriculum (core classes) and/or training per month through the department's school resource officer program. 222 POLICE OPERATIONS BUREAUS Program Highlights Criminal Investigation Section (CIS) The Area I Criminal Investigation Section (CIS) The Area I Criminal Investigation Section investigated felony cases in the South Hilo, Puna,North Hilo and Hamakua Districts. During FY 2016-17,Area I CIS investigated 1,267 crimes. Of those, none were murder cases, 10 were attempted murder cases, 379 were burglaries cases, 209 were thefts cases, and 178 were financial crimes cases. In comparison with the previous fiscal year, this represents a 30.7% decrease in burglaries, a 39% decrease in thefts, and a 61.3% decrease in financial crimes. The overall clearance rate was 75.54%. The Area II Criminal Investigation Section (CIS) The Area II Criminal Investigation Section investigated felony cases in the South Kohala, North Kohala, Kona, and Ka`u Districts. During FY 2016-17, Area II CIS investigated 592 crimes. Of those, one was a murder case, one was an attempted murder case, 203 were burglaries cases, 127 were theft cases, and 40 were financial crimes cases. In comparison with the previous fiscal year,this represents a 22% decrease in burglaries, a 73% increase in thefts, and an 86% decrease in financial crimes. The overall clearance rate was 69%. Juvenile Aid Sections (JAS) The Area I Juvenile Aid Section (JAS) During FY 2016-17,the Area I Juvenile Aid Section investigated 555 cases, of which there were 283 reports of sexual assault and 74 reports of domestic violence. In comparison with the previous fiscal year,there was an approximate 2.5% decrease in the number of sexual assaults with a solution rate of 130% (cases cleared from the previous year in addition to current FY being reported). In addition, they investigated 181 reports of juveniles involved in serious crimes and status offenses (i.e., runaway, truancy, protective and placement services, and curfew violations); 17 reports of other offenses related to sexual assault, domestic violence, juvenile offenses or personal-assist type investigations; and 86 miscellaneous public bulletin reports. 223 POLICE OPERATIONS BUREAUS Program Highlights (continued) The Area II Juvenile Aid Section (JAS) During FY 2016-17,the Area II Juvenile Aid Section investigated 436 cases, of which there were 161 reports of sexual assaults and 112 reports of domestic violence. In comparison with the previous fiscal year, there was an approximate 53% increase in the number of sexual assaults with a solution rate of 68%. In addition,they investigated 73 reports of juveniles involved in serious crimes and status offenses (i.e., runaway, truancy, protective and placement services, and curfew violations); 134 reports of other offenses related to sexual assault, domestic violence, juvenile offenses, or personal-assist type investigations; and 235 miscellaneous public bulletin reports. Vice Section The Area I Vice Section During FY 2016-17, the Area I Vice Section initiated 1,139 drug-related investigations and arrested 278 individuals for 861 charges. In their continued efforts to disrupt the use, distribution, and importation of illegal narcotics into Hawai`i County, the Area I Vice Section also initiated 43 forfeiture investigations in which items valued at approximately $244,468 were seized. The Area II Vice Section During FY 2016-17, Area II Vice Section conducted 629 drug-related investigations, which resulted in 304 arrests for 438 charges. In their continued efforts to disrupt the use, distribution, and importation of illegal narcotics into Hawai`i County, the Area II Vice Section also initiated 20 forfeiture investigations in which items valued at approximately $182,650.00 were seized. Crime Lab During FY 2016-17, Crime Lab personnel completed 1,204 crime lab analyses, which include 787 drugs, 343 latent fingerprints, 28 firearms related cases, 34 biological evidence, and 12 forensic computer cases. 224 POLICE _M. OPERATIONS BUREAUS Program Highlights (continued) The South Hilo Patrol Division South Hilo Patrol operates the East Hawai'i detention center, which holds pretrial detainees for the four police districts that comprise Area I Operations: South Hilo, Puna, North Hilo, and Hamakua. During FY 2016-17, officers of the South Patrol Division were assigned to a total of 12,759 criminal calls for service and 22,946 non-criminal calls for service, issued a total of 10,608 citations, responded to 432 major traffic collisions, and served 3,461 court documents of the 4,717 received. Of the criminal calls for service: • No murder cases were reported, as compared to eight reported last fiscal year, for a 800% decrease; • 11 attempted murder cases were reported, as compared to one reported last fiscal year, for a 1,000% increase; • 27 robbery cases were reported, as compared to 31 reported last fiscal year, for a 13% decrease; • 155 burglary cases were reported, as compared to 178 reported last fiscal year, for a 13% decrease; • 130 sexual assault cases were reported, as compared to 160 reported last fiscal year, for a 19% decrease; • 453 assault cases were reported, as compared to 434 reported last fiscal year, for a 4% increase; • 258 theft from vehicles (unauthorized entry into a motor vehicle) cases were reported, as compared to 291 reported last fiscal year, for a 11% decrease; • 87 theft of motor vehicle (unauthorized control of a propelled vehicle) cases were reported, as compared to 81 reported last fiscal year, for a 7% increase; • 155 driving under the influence cases were initiated, as compared to 157 reported last fiscal year, for a 1% decrease. Of the citations issued: • 1,126 were for speeding violations; • 2,079 were for moving violations; • 4,520 were for regulatory violations; • 721 were for seat belt violations; • 390 were for use of mobile electronic device (cell phone) while driving; • 36 were for child restraint violations. 225 POLICE OPERATIONS BUREAUS Program Highlights (continued) The South Hilocommunity policing unit is part of the South Hilo District and the unit's officers work closely with communities in the district to identify community concerns and develop solutions through problem solving. The South Hilo community police officers maintain communication with the community through regular meetings with businesses and neighborhood watch groups to address criminal,traffic and other issues. They also conduct projects with community members such as graffiti clean-up,park beautifications, and awareness "sign waving." The unit continues to work with other government and private agencies, businesses and community members to work towards safer neighborhoods and communities. Community policing officers as part of their duties conduct bicycle and foot patrols to improve law enforcement presence for residents and visitors. The school resource officers are assigned to Hilo Intermediate School and Waiakea Intermediate School. The officers through positive relationships provide law-related counseling, law-related education and law enforcement at the schools. As one of their education components, School Resource Officers provide D.A.R.E. (Drug Abuse Resistance Education) classes during the year. They also provide classes on anti- bullying, internet safety and making good choices. The officers establish rapport with students and staff at the schools, forming a bond based on trust between the school and police. Notable events that community police officers worked with other groups and agencies were the Merrie Monarch Festival, Downtown Hilo Ho'olaulea, July 4th festivities, D.A.R.E. Day, Hilo Heart.Walk, Big Island Triathlon, Project Impact, Shop with a Cop, Coffee with a Cop, Graffiti paint over and beautifications projects, Halloween safety presentations,police station tours, Winter Classic Basketball Tournament, and Endless Summer Basketball Tournament. The Puna Patrol Division During FY 2016-17, officers of the Puna Patrol Division were assigned to a total of 6,199 criminal calls for service and 17,596 non-criminal calls for service, issued a total of 13,422 citations, responded to 289 major traffic collisions, and served 3,033 court documents of the 4,141 received. 226 POLICE OPERATIONS BUREAUS Program Highlights (continued) Of the criminal calls for service: • No murder cases were reported, as compared to seven reported last fiscal year, for a 700% decrease; • One attempted murder cases was reported, as compared to four reported last fiscal year, for a 75% decrease. • 19 robbery cases were reported, as compared to nine reported last fiscal year, for a 111% increase; • 224 burglary cases were reported, as compared to 234 reported last fiscal year, for a 4% decrease; • 100 sexual assault cases were reported, as compared to 57 reported last fiscal year, for a 75% increase; • 257 assault cases were reported, as compared to 272 reported last fiscal year,for a 6% decrease; • 128 theft from vehicles (unauthorized entry into a motor vehicle) cases were reported, as compared to 136 reported last fiscal year, for a 6% decrease; • 84 theft of motor vehicle (unauthorized control of a propelled vehicle) cases were reported, as compared to 46 reported last fiscal year, for a 83% increase; • 280 driving under the influence cases were initiated, as compared to 263 reported last fiscal year, for a 6% increase. Of the citations issued: • 1,561 were for speeding violations; • 2,097 were for moving violations; • 4,261 were for regulatory violations; • 665 were for seat belt violations; • 426 were for use of mobile electronic device (cell phone) while driving; • 32 were for child restraint violations. In addition, 161 firearmsermits and 371 firearms registrations p werep rocessed. Community policing officers in Puna continue to partner with neighborhood watch groups in crime prevention, community awareness and problem solving. After a fire burned down Luquins and the Akebono Theater, the community policing officers worked with local businesses and the community to restore their faith in matters that concerned the police department. Many issues regarding the recovery effort of Pahoa were handled by the community policing officers including an increase in community meetings and police presence with foot patrols. 227 POLICE OPERATIONS BUREAUS Program Highlights (continued) The North Hilo Patrol Division During FY 2016-17, officers of the North Hilo Patrol Division were assigned to a total of 218 criminal calls for service and 1,004 non-criminal calls for service (non-criminal complaints), issued a total of 1,462 citations, responded to 37 major traffic collisions, and served 89 court documents of the 112 received. Of the criminal calls for service: • No murder cases were reported, as compared to none reported last fiscal year; • No attempted murder cases were reported, as compared to none reported last fiscal year; • No robbery cases were reported, as compared to none reported last fiscal year; • 13 burglary cases were reported, as compared to three reported last fiscal year, for a 333% increase; • Two sexual assault cases were reported, as compared to one reported last fiscal year, for a 100% increase; • Three assault cases were reported, as compared to ten reported last fiscal year, for a 90%decrease; • Five theft from vehicles (unauthorized entry into a motor vehicle) cases were reported, as compared to three reported last fiscal year, for a 67% increase; • Two theft of motor vehicle (unauthorized control of a propelled vehicle) cases were reported, as compared to two reported last fiscal year; • Three driving under the influence cases were initiated, as compared to three reported last fiscal year. Of the citations issued: • 550 were for speeding violations; • 100 were for moving violations; • 523 were for regulatory violations; • 82 were for seat belt violations; • 42 were for use of mobile electronic device (cell phone)while driving; • 121 for unsafe vehicles. In addition, 58 firearms permits and 99 firearms registrations were processed. 228 POLICE OPERATIONS BUREAUS Program Highlights (continued) The North Hilo community policing officer (CPO) partnered with the Hamakua District CPO and school resource officer(SRO)to better serve the community. In the North Hilo District, they assisted with drug free bash celebrations with the Queen Lili`uokalani Children's Center and the Big Island Biker Festival at Laupahoehoe Point. The Hamakua Patrol Division During FY 2016-17, officers of the Hamakua Patrol Division were assigned to a total of 682 criminal calls for service and 2,252 non-criminal calls for service, issued a total of 2,106 citations, responded to 41 major traffic collisions, and served 253 court documents of the 313 received. Of the criminal calls for service: • No murder cases were reported, as compared to one reported last fiscal year, for a 100% decrease; • No attempted murder cases were reported, as compared to none reported last fiscal year; • One robbery case was reported, as compared to two reported last fiscal year, for a 50% decrease; • 38 burglary cases were reported, as compared to 20 reported last fiscal year, for a 90% increase; • Four sexual assault cases were reported, as compared to three reported last fiscal year, for a 33% increase; • 29 assault cases were reported, as compared to 40 reported last fiscal year, for a 28% decrease; • Nine theft from vehicles (unauthorized entry into a motor vehicle) cases were reported, as compared to nine reported last fiscal year; • 12 theft of motor vehicle (unauthorized control of a propelled vehicle) cases were reported, as compared to four reported last fiscal year, for a 200% increase; • 13 driving under the influence cases were initiated, as compared to 13 reported last fiscal year. 229 POLICE OPERATIONS BUREAUS Of the citations issued: • 608 were for speeding violations; • 299 were for moving violations; • 695 were for regulatory violations; • 134 were for seat belt violations; • 66 were for use of mobile electronic device (cell phone)while driving; • 10 were for child restraint violations. In addition, 134 firearms permits and 239 firearms registrations were processed. The school resource officers work with school administrators and personnel at the Honoka`a and Pa'auilo schools to reduce incidents of bullying, truancy,thefts, and drug activity. Community policing officers and school resource officers continued to work with neighborhood watch organizations, schools, and community organizations to address various community concerns. Some of the major community events with which they were involved included the Annual Western Week parade and block party, Honoka`a Peace Day Fair, and the popular First Friday events in Honoka`a. The Kona Patrol Division The Kona Patrol Division operates out of the Kealakehe police station, which houses the West Hawaii detention facility that holds pretrial detainees for the four police districts that comprise Area II Operations: Kona, South Kohala,North Kohala, and Ka`u. The Kona Patrol Division also operates a firearms registration section and an evidence section. During FY 2016-17, officers of the Kona Patrol Division were assigned to a total of 9,022 criminal calls for service and 17,996 non-criminal calls for service, issued a total of 17,098 citations,responded to 343 major traffic collisions, and served 3,206 court documents of the 10,290 received. Of the criminal calls for service: • Two murder cases were reported, as compared to one reported last fiscal year, for a 100% increase; • One attempted murder case was reported, as compared to no reported last fiscal year, for a 100% increase; • 14 robbery cases were reported, as compared to 14 reported last fiscal year; 230 POLICE OPERATIONS BUREAUS Program Highlights (continued) • 110 burglary cases were reported, as compared to 225 reported last fiscal year, for a 51%decrease; • 105 sexual assault cases were reported, as compared to 66 reported last fiscal year, for a 59% increase; • 274 assault cases were reported, as compared to 256 reported last fiscal year, for a 7%increase; • 104 theft from vehicles (unauthorized entry into a motor vehicle) cases were reported, as compared to 220 reported last.fiscal year, for a 53% decrease; • 113 theft of motor vehicle (unauthorized control of a propelled vehicle) cases were reported, as compared to 232 reported last fiscal year, for a 51% decrease; • 486 driving under the influence cases were initiated, as compared to 455 reported last fiscalY ear for a 7% increase. Of the citations issued: • 1,913 were for speeding violations; • 3,381 were for moving violations; • 6,425 were for regulatory violations; • 1,193 were for seat belt violations; • 1,179 were for use of mobile electronic device (cell phone)while driving; • 112 were for child restraint violations. In addition, 1,001 firearms permits and 2,590 firearms registrations were processed. The Kona evidence section, which is staffed by two evidence custodians, is responsible for the storage and preservation of more than 74,000 pieces of evidence recovered in criminal investigations. Approximately 4,300 pieces of evidence were processed during this fiscal year. The preservation of these pieces of evidence is critical to the successful prosecution of the criminal cases. Evidence is stored at the main Kealakehe police evidence room as well as a newly- acquired warehouse owned by the County in the Kaloko area. The Kona District community policing officers focused on addressing community-related issues in the North and South Kona areas. Their responsibilities also include bicycle patrol in the Ali`i Drive area and beach sweeps to ensure the safety of the tourist community and businesses and to address the growing number of transient homeless persons attracted to the warm climate. Their problem-solving efforts include spearheading neighborhood watch groups and crime reduction details. 231 POLICE OPERATIONS BUREAUS Program Highlights (continued) The school resource officers are assigned to Konawaena Middle School and Kealakehe Intermediate School. In addition to teaching D.A.R.E. classes,they provide students with information on anti-bullying, internet safety, laws and ordinances, and a variety of other topics.. The school resource officers establish a rapport with the students so that they perceive police officers as more approachable. They provide a liaison between the school and the police department. The South Kohala Patrol Division During FY 2016-17, officers of the South Kohala district were assigned to a total of 1,700 criminal calls for service and 5,335 non-criminal calls for service, issued a total of 6,988 citations, responded to 217 major traffic collisions, and served 569 court documents of the 1,808 received. Of the criminal calls for service: • No murder cases were reported, as compared to one reported last fiscal year. • No attempted murder cases were reported, as compared to one reported last fiscal year; for a 100% decrease. • One robbery case was reported, as compared to two reported last fiscal year, for a 100% decrease; • 34 burglary cases were reported, as compared to 54 reported last fiscal year, for a 37% decrease; • 23 sexual assault cases were reported, as compared to 33 reported last fiscal year, for a 30% decrease; • 50 assault cases were reported, as compared to 52 reported last fiscal year, for a .4% decrease; • 37 theft from vehicles (unauthorized entry into a motor vehicle) cases were reported,as compared to 32 reported last fiscal year, for a 16% increase; • 15 theft of motor vehicle (unauthorized control of a propelled vehicle) cases were reported, as compared to 24 reported last fiscal year, for a 38% decrease; • 46 driving under the influence cases were initiated, as compared to 111 reported last fiscal year, for a 59% decrease. 232 POLICE OPERATIONS BUREAUS Program Highlights (continued) Of the citations issued: • 1,019 were for speeding violations; • 1,005 were for moving violations; • 2,906 were for regulatory violations; • 316 were for seat belt violations; • 260 were for use of mobile electronic device (cell phone) while driving; • 34 were for child restraint violations. In addition, 126 firearms permits and 229 firearms registrations were processed. Community policing officers hosted or participated in many events in the Waikoloa and Waimea areas, to include outreach programs, Keiki ID, movie nights and other activities at several low income housing complexes, various community-sponsored events, health and safety fairs hosted by various groups, annual celebrations, and parades that include the Waimea Christmas Parade. They also set up and attended neighborhood watch meetings with various groups. They also did community traffic awareness projects (CTAP) and reduced crime by cleaning areas around the Nature Trail and partnered with various community groups and businesses to accomplish this. The Nature Trail was previously becoming an area where the homeless and juveniles would gather and do drugs and drink alcohol. Areas on the Nature Trail were cleaned out making the area more visible and open, now more community members are using the Nature Trail and surrounding Nature Park where families and individuals gather to enjoy the location. The North Kohala Patrol Division During FY 2016-17, officers of the North Kohala Patrol Division were assigned to a total of 466 criminal calls for service and 1,788 non-criminal calls for service, issued a total of 2,156 citations, responded to 29 major traffic collisions, and served 188 court documents. of the 261 received. Of the criminal calls for service: • No murder cases were reported, as compared to none reported last fiscal year; • One attempted murder case was reported, as compared to four reported last fiscal year, for a 300% decrease; • No robbery cases were reported, as compared to none reported last fiscal year; • 11 burglary cases were reported, as compared to 17 reported last fiscal year, for a 35% decrease; 233 POLICE OPERATIONS BUREAUS Program Highlights (continued) • 14 sexual assault cases were reported, as compared to six reported last fiscal year, for a 133% increase; • 20 assault cases were reported, as compared to 26 reported last fiscal year, for a 23% decrease; • 13 theft from vehicles (unauthorized entry into a motor vehicle) cases were reported, as compared to seven reported last fiscal year, for a 85% increase; • Seven theft of motor vehicle (unauthorized control of a propelled vehicle) cases were reported, as compared to four reported last fiscal year, for a 75% increase; • Four driving under the influence cases were initiated, as compared to six reported last fiscal year. Of the citations issued: • 642 were for speeding violations; • 314 were for moving violations; • 686 were for regulatory violations; • 79 were for seat belt violations; • 35 were for use of mobile electronic device (cell phone) while driving; • Four were for child restraint violations. In addition, 97 firearms permits and 172 firearms registrations were processed. The North Kohala community policing officer participated with the community in annual events to include the Kamehameha Day Parade, Skate Day, and Toys for Tots. The D.A.R.E. program was placed on a brief on hold and will now resume with the community policing officer being trained in the curriculum. The Ka'u Patrol Division During FY 2016-17, officers of the Ka`u Patrol Division were assigned to a total of 6,275 calls for service. The District issued a total of 3,096 citations, responded to 77 major traffic collisions, and served 591 court documents of the 688 received. 234 POLICE OPERATIONS BUREAUS Program Highlights (continued) Of the criminal calls for service: • No murder cases were reported, as compared to none reported last fiscal year; • One attempted murder case was reported, as compared to none reported last fiscal year; • One robbery case was reported, as compared to five reported last fiscal year, for a 80% decrease; • 106 burglary cases were reported, as compared to 70 reported last fiscal year, for a 34% increase; • 30 sexual assault cases were reported, as compared to 11 reported last fiscal year, for a 63%increase; • 90 assault cases were reported, as compared to 51 reported last fiscal year, for a 17% increase; • 40 theft from vehicles (unauthorized entry into a motor vehicle) cases were reported, as compared to 168 reported last fiscal year, for a 42% decrease; • 40 theft of motor vehicle (unauthorized control of a propelled vehicle) cases were reported, as compared to 12 reported last fiscal year, for a 30% increase; • 8 driving under the influence cases were initiated, as compared to 11 reported last fiscal year, for a 14%decrease. Of the citations issued: • 564 were for speeding violations; • 451 were for moving violations; • 1309 were for regulatory violations; • 116 were for seat belt violations; • 30 were for use of mobile electronic device (cell phone)while driving; • 17 were for child restraint violations. In addition, 102 firearms permits and 162 firearms registrations were processed. Ka`u community policing officers continue to work with the community to establish partnerships and work on community projects. Some of the neighborhood watch groups include Discovery Harbour, Green Sands Subdivision, and Hawaiian Ocean View Estates. Some of the projects include HiPAL tournaments, community clean-up projects, and training and education for the community based groups. They are also involved in local school activities that include "Kekei ID". 235 POLICE OPERATIONS BUREAUS Program Highlights (continued) The Traffic Enforcement Units (TEU) Area I TEU During FY 2016-17,the Area I Traffic Enforcement Unit(TEU) investigated 19 major traffic accidents, investigated 403 criminal investigations, and issued 5,918 citations. Of the major traffic accidents, 15 traffic accidents resulted in the death of 17 people. Of the criminal investigations: • 181 were for driving under the influence of alcohol; • 11 were for driving under the influence of drugs; • 10 were for negligent homicide; • 8 were for negligent injury. Of the citations issued: • 2,376 were for speeding violations; • 1,102 were for moving violations; • 1,081 were for regulatory violations; • 779 were for seatbelt violations; • 307 were for use of mobile electronic device (cell phone) while driving; • 65 were for child restraint violations. Area II TEU During FY 2016-17, the Area II Traffic Enforcement Unit(TEU) investigated 20 major traffic accidents, investigated 138 criminal investigations, and issued 6,423 citations. Of the major traffic accidents, 20 traffic accidents resulted in the death of 25 people. Of the criminal investigations: • 38 were for driving under the influence of alcohol; • 4 were for driving under the influence of drugs; • 11 were for negligent homicide. 236 POLICE OPERATIONS BUREAUS Program Highlights (continued) Of the citations issued: • 2,331 were for speeding violation; • 1,950 were for moving violations; • 1,450 were for regulatory violations; • 414 were for seat belt violations; • None were for distracted driving violations; • 212 were for use of mobile electronic device (cell phone)while driving; • 66 were for child restraint violations. 237 POLICE OPERATIONS BUREAUS Program Measures FY 2016-17 FY 2017-18 FY 2018-19 Actual Budget Estimate Criminal Investigation Section Robbery Clearance Rate 63% 60% 60% Juvenile Aid Section Sexual Assault Clearance Rate 73% 80% 80% Vice Section Hard Drug Cases 1,101 >=760 >=760 Crime Lab Assignment Clearance Rate 100% 90% 90% HI-PAL Participation in 5-8 age group 783 >=240 >=240 Participation in 9-12 age group 438 >=240 >=240 Participation in 13-17 age group 872 >=240 >=240 "At risk"Youth Participation 32% 30% 30% Presentations/Clinics 48 24 24 Community Policing Program D.A.R.E Curriculum or In-Service Training 151 48 48 Problem Solving Activities 28 24 24 Crime Prevention Activities 32 24 24 Abandoned Vehicle/Beautification Projects 125 48 48 Traffic Enforcement Unit(TEU) DUI Checkpoints 141 >=84 >=84 DUI Arrests n/a* n/a* n/a* Roadside Screening 168 >=72 >=72 Moving Citations n/a* n/a* n/a* Regulatory Citations n/a* n/a* n/a* Departmental(Island-wide)Measures _ DUI Arrests n/a* n/a* n/a* Traffic Citations Issued n/a* _ n/a* n/a* Burglary Clearance Rate 21% 30% 30% Theft/Auto Theft Clearance Rate 33.7 30% 30% Court Documents 64% 65% 65% n/a*=Statistical information,no projected numbers provided as the department does not support a quota system for citations or arrest. 238 POLICE OPERATIONS BUREAUS Program Expenditures FY 2016-17 FY 2017-18 FY 2018-19 Operations Bureau Actual Budget Request Number of Positions 452 461 461 Salaries and Wages 38,707,862.01 40,022,811 41,970,504 Operations 2,188,544.44 2,343,940 2,313,529 Program Total 40,896,406.45 42,366,751 44,284,033 HI-PAL Number of Positions 1** 1** 1** Salaries&Wages 39,716.50 44,433 47,199 Operations 22,842.24 16,500 16,500 Program Total 62,558.74 60,933 63,699 **HI-Pal position included in Personnel Position Summary Clerk III count below Personnel Position Summary FY 2016-17 FY 2017-18 FY 2018-19 Position Title Actual Authorized Request Assistant Police Chief 2 2 2 Clerk III(includes Hi-Pal**) 6 6 6 Criminalist II 2 2 2 Criminalist III 1 1 1 Custodian/Groundskeeper I 4 4 4 Custodian/Groundskeeper I(1/2T) 1 1 1 Custodian/Groundskeeper I(1/4T) 4 4 4 Detective 38 38 38 Police Captain 9 9 9 Police District Operations Assistant 1 1 1 Police Evidence Custodian 2 2 2 Police Evidence Specialist II 2 2 2 Police Investigative Operations Clerk 6 6 6 Police Lieutenant 18 18 18 Police Major 2 2 2 Police Officer II 307 315 315 Police Operations Clerk 6 6 6 Police Sergeant 35 35 35 Polygraph Examiner 1 1 1 Secretary 2 2 2 Sexual Assault Forensic Nurse Coordinator 1 1 1 Storeroom Clerk 1 1 1 Victims Services Assistant(Temp) 1 1 1 Total 452 461 461 239 POLICE MISCELLANEOUS Program Expenditures FY 2016-17 FY 2017-18 FY 2018-19 Actual Budget Request Investigating Cause of Death 602,087.75 565,000 565,000 Training Account 81,208.37 120,000 120,000 Police Sobriety Test 135,753.00 138,000 138,000 Asset Forfeitures 44,391.21 700,000 700,000 Police Private Contributions - 20,000 20,000 Total Miscellaneous 863,440.33 1,543,000 1,543,000 240 POLICE GRANT REVENUES GRANT REVENUES Program Description To continue active efforts in obtaining funding through federal and state-sponsored grants to augment the department's budget in the areas of: 1. To continue providing for community relations, D.A.R.E. and youth programs. 2. To provide investigative operations personnel funding dealing with drug enforcement investigations. 3. To provide necessary equipment, manpower,training and for public education in dealing with Traffic Enforcement,to include speeding violations, drunk driving, seatbelt enforcement and motor vehicle occupant protection. 4. To provide SAFE nurses with stand-by pay to deal with sexual assault and domestic violence investigations. 5. To provide investigative operations personnel funding dealing with Wanted Fugitives, Counterfeiting of U.S. Currency and Violent Crimes. Program Objectives 1. HI IMPACT (Hawai`i HIDTA $182,000) - To combat the methamphetamine (ICE) problem in the County of Hawai`i by conducting various sting operations. 2. Statewide Narcotics Task Force (State Department of the Attorney General $62,500) - For multi jurisdictional task force programs that integrate federal, state and local drug law enforcement agencies and prosecutors for the purpose of enhancing inter-agency coordination and intelligence gathering and facilitating multi jurisdictional investigations. 3. Occupant Protection(State Department of Transportation$79,000) - To conduct seatbelt enforcement and child restraint roadblocks. 4. High Speed Enforcement (State Department of Transportation $171,036) - To provide for additional enforcement dealing with speeding violations. 5. Click-It-or-Ticket(State Department of Transportation$18,500) - To reduce fatalities and injuries to front and rear seat occupants under the age of 17 by increasing seatbelt usage and awareness of state laws. 6. Roadblock Program (State Department of Transportation, Sobriety Checkpoint $200,000)to conduct DUI roadblocks to minimize fatalities and injuries. 7. Traffic Investigation(State Department of Transportation$71,500) - To reduce the number of alcohol-related fatalities and injuries, increase public awareness, and provide a constant deterrence against drunk driving. 241 POLICE GRANT REVENUES Program Objectives (continued) 8. Aggressive Driving Projects (State Department of Transportation$90,000) - To reduce the number of alcohol-related fatalities and injuries, increase public awareness and provide a constant deterrence against impaired driving. 9. Data Records (State Department of Transportation$16,520) - To transfer completed Motor Vehicle Accident Reports (MVAR)to Hawaii Department of Transportation (HDOT)within three month and HPD traffic citations to the District Courts within six days of issuance to ensure compliance with national standards. 10. SAFE Standby Pay (State Department of the Attorney General $55,000) - To improve the department's response to violent sex crimes,physical abuse and crimes of violence against women. 11. Distracted Driving (State Department of Transportation$58,000)—To reduce the number of drivers using an electronic mobile device while operating a motor vehicle by conducting checkpoints and issuing citations. 12. Department of Health—Tobacco Sting (State Department of Health$12,000)—To provide continued enforcement of the State Law Prohibiting Alcohol Sales to minors in the County of Hawai`i. 13. Increasing Quality Forensic Services—(State Department of the Attorney General $30,000) For the purpose of paying for quality Forensic Services by continuous updated forensic sciences training and the purchase of a digital analytical balance with data print out accessories. 14. 2014 COPS Hiring Program Grant—(The Department of Justice Office of Justice Programs Bureau of Justice Assistance $250,000). To initiate or enhance our agency's community policing plan and public safety response to the critical issues of school based policing through School Resource Officers. 15. Wireless E911 Fees—(Hawai`i Enhanced 911 Board $1,275,000). For expenditures associated with the deployment of Wireless Enhanced 911 System. 16. SANE/SART Training (State Department of the Attorney General $25,000) Provide SANE personnel training, technical assistance and information to respond to violent crimes, physical abuse and crimes of violence against women. 17. US Marshall Service—Hawaii Fugitive Task Force ($12,000). To assist with overtime incurred to HCPD Officers working with the United States Marshall Service on the enforcement and capture of fugitives wanted under the Hawai`i Fugitive Task Force Initiative. 18. United States Department of Justice, Drug Enforcement Administration(DEA)— Hawai`i Airport Task Force ($54,000)To assist with overtime incurred by HCPD officers working with United States Department of Justice, Drug Enforcement Administration under the Hawai`i Airport Task Force, for the purpose of disrupting the flow of illicit drug trafficking into Hawai`i. 242 POLICE GRANT REVENUES Program Objectives (continued) 19. United State Secret Service ($10,000). To assist in the enforcement and protection of high governmental officials and the prevention of counterfeiting of U.S. Currency and securing the nation's critical infrastructures, specifically in the areas of cyber, banking and finance. 20. Safe Streets/Violent Crimes Task Force (Federal Bureau of investigation—FBI $50,000). For the purpose of identifying and targeting for prosecution criminal enterprise groups responsible for drug trafficking, money laundering, alien smuggling and other violent crimes. Program Expenditures FY 2016-17 FY 2017-18 FY 2018-19 Actual Budget Request Number of Positions 8 - - Salaries and Wages 407,811.50 808,000 857,000 Operations 2,378,015.08 1,748,000 1,868,556 Equipment _ 238,915.25 298,500 318,500 Program Total 3,024,741.83 2,854,500 3,044,056 Personnel Position Summary FY 2016-17 FY 2017-18 FY 2018-19 Position Title Actual Authorized Request Police Officer II(Temp) 8 - - Total 8 - - 243 PROSECUTING ATTORNEY PROSECUTING ATTORNEY DEPARTMENT SUMMARY Mission Statement The Office of the Prosecuting Attorney pursues justice with integrity and commitment. Department Goals 1. To strive for just disposition of criminal cases and promote public safety and order through timely, efficient, and effective prosecution. 2. To ensure that victims and witnesses of crimes are treated with respect, courtesy, and sensitivity in their cooperation with criminal prosecution. 3. To improve the criminal justice system by identifying areas of need and working collaboratively with other criminal justice agencies and the community. 4. To encourage and promote crime prevention and early intervention initiatives to improve the quality of life on the Big Island. 5. Identify, promote and implement new and innovative approaches to solving crime problems. Funding Source and Position Count General Fund $ .7,414,520 General Fund 93 Grant Revenue $ 2,788,896 Grant Revenue/Other 27 Other . $ 250,000 Total Budget: $10,453,416 Total Number of Positions 120 244 PROSECUTING ATTORNEY GENERAL PROSECUTION Program Description The Office of the Prosecuting Attorney is charged with the duty to see that the laws are faithfully executed and enforced within the County of Hawai`i. Violations of State and County laws, ordinances,rules and/or regulations are prosecuted on behalf of the community. The deputy prosecuting attorneys prosecute cases in the Family Courts, seven District Courts and four divisions of Circuit Courts in Hawai`i County. This involves all criminal matters including preliminary hearings, grand jury sessions, arraignment calendars, motions, hearings,pretrial conferences and trials. In addition, they handle all appeals before the Hawai`i Appellate Courts as well as the Federal Appellate Courts. Deputy prosecutors screen all criminal referrals made by police and other law enforcement agencies and are available 24 hours per day seven days a week for juvenile detention and felony conferrals. The Office continues its efforts to attend to the needs of victims and witnesses as they go through the criminal justice process. The Office seeks victim's input for and notifies victims of case disposition. The Office provides training for staff to maintain and improve their specialized skills. In addition, the Prosecuting Attorney deputies and staff provide training for police recruits and refresher training for police officers as well as to other law enforcement agencies and community organizations. The Staff participate in career fairs and job shadowing and prepare appropriate educationalresentations to students and facultythe system,p on justiceY careers as a prosecutor and the risks and consequences of involvement in illegal activity. In an effort to reduce crime and promote public safety the Office is actively involved in several initiatives that address juvenile delinquency and promote community involvement in identifying and addressing public safety issues. The Office is actively supporting the Big Island Juvenile and Adult Drug Court, Veteran's Court, Environmental Court and Adult Mental Health Jail Diversion Program. In addition, we are collaboratively working to address elder issues, domestic violence, sexual assault, homelessness, efforts to reduce recidivism and establish the Big Island Juvenile Intake and Assessment Center. These programs strive to balance the individual service needs of the individual, the legal requirements of the courts, and the safety needs of the community. Whenever possible, the Office seeks funding for specialized units and demonstration projects. 245 PROSECUTING ATTORNEY GENERAL PROSECUTION Program Objectives Core prosecution and victim services 1.. Attend all courts in the County and prosecute all violations of State and County laws, ordinances and regulations. 2. Maintain a professional, dedicated and trained staff to carry out the duties of the Prosecuting Attorney as defined under the County Charter. 3. Attend to the needs of victims and witnesses as they go through the criminal justice system to include providing case information, assistance with restitution and crime victim compensation and referrals to appropriate agencies. 4. Expand criminal case processing improvements utilizing technology within the office as well as among criminal justice system partners. 5. Provide statewide Traffic Safety Resource Prosecutor to develop effective enforcement strategies to reduce highway offenses and traffic crashes. 6. Maintain the sexual assault prosecution unit to continue working collaboratively with police investigators and other agencies to improve the outcome for sexual assault victims and hold offenders accountable. Improving the criminal justice system 1. Coordinate two training/educational workshops to improve the criminal justice system. 2. Meet quarterly with the Hawai`i County Police Department to discuss joint initiatives, policies, and procedures to improve investigations and prosecutions. 3. Meet monthly with the police, courts, Children's Justice Center, Sexual Assault Nurse Examiners (SANE), Department of Health, service providers and others to improve handling of domestic violence, child abuse and sexual assault cases. 4. Meet quarterly with Hawai`i criminal justice agencies to discuss appropriate interventions and consequences for offenders. Community initiatives to promote crime prevention and intervention and other efforts 1. Support juvenile delinquency prevention and intervention initiatives. 2. Support domestic and family violence prevention and intervention initiatives. 3. Support neighborhood watch and other community based crime prevention and education initiatives. 4. Coordinate two training/educational workshops to promote crime prevention and early intervention initiatives. 5. Support the Committee on the Status of Women, formerly under the Mayor's Office. 246 PROSECUTING ATTORNEY GENERAL PROSECUTION Program Highlights Traditional Prosecution 1. The Prosecutors Office was successful in the evaluation and prosecution of cold cases. 2. The Prosecutors Office has successfully prosecuted numerous cases. 3. The Prosecutors Office created training opportunities for all deputies. This included basic and advanced trial skills, and specialized training to handle sexual assault, traffic safety, domestic violence, and other types of cases. Victim Services 1. The Prosecutors Office received an additional grant from VOCA. This grant funded six positions within the unit. Four new counselor positions will be supporting victims of property crimes. In addition, we have added a Program Manager who will oversee restorative justice practices within the office. This includes victim/offender conferencing, victim impact classes at the jail, and facilitation of the STARS program for homicide survivors. These funds also greatly increased funds to two sub-grantees in the committee. Child and Family Service applied their funds to better serve victims at the shelter. The YWCA expanded services to sex assault victims. 2. From January 1 - June 30, 2016, OPA's sexual assault unit participated in the pilot project"Strengthening the MDT Response: Prosecutors at Forensic Interviews." Upon realizing that Hawai`i prosecutors were not present for forensic interviews of sexually abused children and knowing the benefit of this practice, our sexual assault unit supervisor began efforts to make the change. After a statewide debate and with approval from Hawai`i's Judiciary sponsored Children's Justice Center(CJC), the Hawai`i Island CJCs became the only ones in the state to have prosecutors present for forensic interviews. At the conclusion of the pilot project there was resounding agreement that.having prosecutors present at forensic interviews brought huge benefits to the prosecution of sex crimes against children. The practice will continue indefinitely on Hawai`i Island and prosecutors on a neighbor island have also decided to adopt the practice. 247 PROSECUTING ATTORNEY GENERAL PROSECUTION Criminal Justice System 1. Established a Restorative Justice Program Manager position in November to support the development of practices to better meet the needs of victims and to hold offender directly accountable for their actions. The Victim Offender Conferencing program successfully resolved eight cases in these first six months of operation. 2. Piloted for the first time in Hawai`i, Victim Impact Classes at Hawai'i Community Correctional Center (HCCC). Such programming has demonstrated a 36% reduction in recidivism amongst inmates who complete the classes. g p Juvenile Issues 1. Grant funding received from the Department of Health Alcohol and Drug Abuse Division to build County capacity to enhance substance abuse prevention system. 2. Title II funding received from the Department of Human Services Office of Youth Services to continue into fourth year of the Big Island Juvenile Intake and Assessment Center,providing immediate intervention for youth and also allowing police officers to return to public safety duties. 3. State General Funds received from the Department of Human Services Office of Youth Services to expand the Big Island Juvenile Intake and Assessment Center to a location in West Hawai`i. Community Strategies 1. The Prosecutors office co-organized the annual domestic violence summit where we brought in about 100 stakeholders to work on issues related to domestic violence for Hawai`i County and the State of Hawai`i. 2. The Sexual Assault Unit kicked off the Start by Believing Campaign. 3. The Prosecutors office continues to attend neighborhood watch meetings and support community policing efforts to improve the quality of life on Hawai`i Island. 4. The Prosecutors office developed a data base tracking system to track reported squatting activity and has been working with community members and legislative representatives to formulate strategies to deal with issues related to squatters. 5. The Prosecutors office participates in monthly meetings to address and coordinate responses to issues related to homelessness, domestic violence, and juvenile justice. 6. A County-wide Substance Abuse Needs and Assessment was conducted and completed through use of surveys and focus group meetings. 7. Facilitated monthly community stakeholders meeting of faith leaders in East Hawai'i to collaborate with this sector on prevention and intervention activities. 8. Collaborated with County Council to administer 38 resolutions to provide $76,357 of Contingency Relief Funds for prevention/intervention and community building programs throughout the County. 248 PROSECUTING ATTORNEY GENERAL PROSECUTION Program Highlights (Continued) 9. Collaborated with other County agencies to address public safety issues at Kealoha Beach Park to ensure a safer, family-friendly recreation area. 10. Provided training for both Law Enforcement and community members regarding Sex Trafficking identification and response. Administrative/Other 1. Funding and planning to build the Office of the Prosecuting Attorney's building in West Hawai`i on the West Hawai`i Community Center campus began. 2. Funding was secured for contracting to create a new Case Management System for the Prosecutors Office. 3. Family Court and Circuit court clerical units began electronic filing of all documents, in conjunction with a statewide program. 249 PROSECUTING ATTORNEY GENERAL PROSECUTION Program Measures FY 2016-17 FY 2017-18 FY 2018-19 Actual Budget Estimate Charges: Opened during period 17,515 20,000 20,000 Accepted for prosecution 14,592 17,000 17,000 Disposed 8,743 12,000 10,000 Set for trial- Circuit Court 3,765 4,000 4,000 District Court 9,192 12,000 12,000 Family Court 1,557 3,000 3,000 Circuit Court calendars: Hilo 260 260 260 Kona 260 260 260 Misdemeanor calendar days: Hilo(a.m. and p.m.) 208 208 208 Puna 156 156 156 South Kohala/Hamakua(includes Adult-DV)* 72 72 72 North Kohala(includes Adult-DV) 12 12 12 Kona/Ka`u* 260 250 260 Family Court(Juvenile)calendar days: Hilo,Puna 104 104 104 Kona 72 72 72 N.&S.Kohala/Hamakua 12 12 12 Family Court(Adult-DV)calendar days: Hilo,Puna 104 104 104 Kona/Ka`u 72 72 72 S.Kohala 12 12 12 Drug Court(Adult): Hilo 52 52 52 Kona 52 52 52 Drug Court(Juvenile):* Hilo 52 52 52 Kona 52 52 52 Veterans Treatment Court:* Hilo 52 52 52 Kona 52 52 52 Mental Health Court/Jail Diversion(Hilo/Puna) 24 24 24 Mental Health Court/(Kona/Ka`u)District Ct 12 24 12 Environmental Court 12 12 12 *New measures:Added Veterans Treatment Court,split Drug Court to recognize Adult&Juvenile separately,added Mental Health Court/Kona/Ka'u/District Court,combined South Kohala and Hamakua calendars for Misdemeanors,Combined Kona&Ka'u calendars for Misdemeanors 250 PROSECUTING ATTORNEY GENERAL PROSECUTION Program Expenditures FY 2016-17 FY 2017-18 FY 2018-19 Actual Budget Request Number of Positions 91 93 93 Salaries and Wages 5,701,748.89 6,098,764 6,885,392 Operations 566,793.07 549,217 521,386 Equipment - 1,550 200 Program Total 6,268,541.96 6,649,531 7,406,978 Personnel Position Summary FY 2016-17 FY 2017-18 FY 2018-19 Position Title _ Authorized Authorized Request Prosecuting Attorney 1 1 1 1st Deputy Prosecuting Attorney 1 1 1 Account Clerk 1 1 1 Accountant III 1 1 1 Business Manager 1 1 1 Clerk II 3 3 3 Clerk III 1 1 1 Deputy Prosecuting Attorney 31 32 32 Human Resources Assistant 1 1 1 Information Systems Analyst IV 1 1 1 Information Systems Analyst V 1 1 1 _ Investigator IV 2 2 2 Investigator V 5 5 5 Investigator VI 1 1 1 Legal Clerk I 3 4 4 Legal Clerk II 6 6 6 Legal Clerk III 15 15 15 Legal Clerk IV 2 2 2 Private Secretary 1 1 1 Program Manager 1 1 1 Senior Account Clerk 1 1 1 Senior Clerk-Stenographer 1 1 1 Special Projects Coordinator 2 2 2 Supervising Legal Clerk I 1 1 1 Supervising Legal Clerk II 1 1 1 Victim/Witness Program Director 1 1 1 Victim/Witness Counselor I 1 1 1 Victim/Witness Counselor II 4 4 4 Total 91 93 93 251 PROSECUTING ATTORNEY GRANT REVENUES Program Description The Office of the Prosecuting Attorney receives and continually seeks funding from Federal and State sources. These funds are used to implement innovative programs, support prosecution efforts, educate the public, improve the criminal justice system, and purchase equipment that would not be possible with County funds. Program Objectives 1. Career Criminal- State Department of the Attorney General, $650,000. Twelve Employees—To provide quick identification,prosecution and conviction of those persons making a career of crime. 2. Victim/Witness Assistance- State Department of the Attorney General, $126,232. Two employees—To assist crime victims and witnesses and their families by providing information, counseling, and support services primarily to victims of violent and property crimes. 3. State Forfeitures - $200,000. Department of the Attorney General, Civil Recoveries Division, State of Hawai`i. For use to assist crime prevention and healthy communities at the discretion of the Hawai`i County Prosecuting Attorney. 4. Federal Forfeitures - $50,000. United States Department of Justice and US Treasury Department. For use to assist crime prevention and healthy communities at the discretion of the Hawai`i County Prosecuting Attorney. 5. STOP Violence Against Women -U.S. Dept. of Justice, STOP Violence Against Women Formula Grant Program, $59,000. One Employee—To improve prosecution of domestic violence cases involving adult women by dedicating a deputy to handle these cases. 6. Crime Victims Assistance Program (VOCA) -U.S. Dept. of Justice, Office for Victims of Crime Formula Grant Program, $1,050,752.Nine Employees—To assist victims of crime through the judicial process, focusing on crimes such as homicide, sexual assault, child abuse and domestic violence. 7. Justice Assistance Grant(JAG)—U.S. Department of Justice funds for technology improvements, $150,000. 252 PROSECUTING ATTORNEY GRANT REVENUES 8. Traffic Safety Training Grant—U.S. Department of Transportation, $140,000 - To conduct statewide training to improve law enforcement system response to traffic crash cases and improve highway safety. 9. East Hawaii Big Island Juvenile Intake and Assessment Center (BIJIAC)— Hawai`i Office of Youth Services, $200,000—To support operation of a juvenile intake and assessment center in East Hawai`i. 10. Substance Abuse Prevention Program—$110,000 Hawai`i State Department of Health, Alcohol and Drug Abuse Division—To fund a community assessment and strengthening of Substance Abuse Systems in the County of Hawai`i. Paid for staff salaries and contracted services. 11. Agricultural Crimes Project—Hawai`i Criminal Justice Data Center, Hawai`i Department of the Attorney General, US Department of Justice funds—$92,000. One employee. To investigate agricultural crimes in Hawai`i County. 12. West Hawaii Juvenile Intake and Assessment Center (BIJIAC)—Hawai`i Office of Youth Services, $210,000—To support operation of a juvenile intake and assessment center in West Hawai`i. 253 PROSECUTING ATTORNEY GRANT REVENUES Program Expenditures FY 2016-17 FY 2017-18 FY 2018-19 Actual Budget Request Number of Positions 29 27 27 Salaries and Wages 1,109,439.95 1,390,912 1,620,701 Operations 799,601.42 927,388 1,299,358 Equipment 196,854.24 170,500 150,000 , Program Total 2,105,895.61 2,488,800 3,070,059 , Note: Includes Federal and State Forfeitures Personnel Position Summary FY 2016-17 FY 2017-18 FY 2018-19 Position Title Authorized Authorized Request Clerk II 2 2 2 Deputy Prosecuting Attorney 4 4 4 Investigator V(Temp) 1 1 1 Investigator V 2 2 2 Legal Assistant II(Temp) 2 1 1 Legal Assistant II 1 1 1 Legal Clerk I 2 2 2 _ Legal Clerk I(Temp) 1 1 1 Legal Clerk II 1 1 1 Legal Clerk III 2 2 2 Legal Clerk IV 1 1 1 Student Helper 1 1 1 Deputy Prosecuting Attorney(Temp) 1 - - Victim/Witness Counselor I 2 2 2 Victim/Witness Counselor II 4 4 4 Victim Services Assistant(Temp) 2 2 2 Total 29 27 27 254 PROSECUTING ATTORNEY COMMITTEE ON THE STATUS OF WOMEN Program Goals 1. To promote and support women in their roles in public and private sectors. 2. To act as a clearinghouse and coordinating body for activities and information supporting women and girls. 3. To create public awareness of the responsibilities, needs,potentials and contributions of women. 4. To seek improvements in educational, counseling programs and policies to meet the needs of women and girls in order to better prepare them for their roles in the community. 5. To work with the Hawai`i State Commission on the Status of Women to improve the wellbeing of all women in the County and State. 6. To build and maintain relationships with federal, state, local and international agencies advocating for the status of women. Program Description The Hawaii County Committee on the Status of Women (CSW), working with the Hawai`i State Commission on Status of Women(HSCSW), promotes equality for women and girls in the County by acting as a catalyst for positive change through advocacy, education, collaboration and program development. Program Objectives 1. Sponsor and coordinate an island-wide essay contest to increase awareness among students on the accomplishments of women in Hawai`i County. 2. Promote awareness of Equal Pay for Equal Work for women. 3. Participate in local and/or off-island meetings or conference by sending at least one representative. The purpose of which will be to share information with the Committee members on current programs, legislation or issues that affect the status of women. 4. Update and disseminate the Services Directory for Families across Hawai`i County. 5. Promote Teen Dating Violence Prevention/Education. 6. Extend our reach on Domestic Violence Prevention, expanding efforts to collaborate with other organizations. 7. Hold rotating monthly meetings in East Hawaii,North Hawaii, South Hawai`i and West Hawai`i to better allow participation from the public. 8. Support,through sponsorship,planning, promotion and attendance,the annual Hawai'i Island Women's Leadership Summit. 9. Promote awareness of Human Trafficking across Hawai`i County. 255 PROSECUTING ATTORNEY COMMITTEE ON THE STATUS OF WOMEN Program Highlights 1. The Committee sponsored the annual Real Women Creative Writing Competition. A call for essays went out to public, charter,private and immersion school students in grades 5 through 12 across the island. An awards luncheon was held on April 9, 2017, to honor student authors and their Real Woman, their parents and the participating teacher. 2. The Committee paid for radio ads on two radio stations. The 30-second clips ran at least once an hour from 6:00 am to 7:00pm on Equal Pay Day -April 4, 2017. 3. The Committee supported attendance at two conferences -National Association of Commissions for Women(NACW) conference in July 2016 and Hawai`i Island Women's Leadership Summit in August 2016. 4. The Urgent Services Directory for Families was updated and 10,000 copies of the "Urgent Services Directory for Families"were released in July 2017. 5. The Committee continued distribution of cell phone safety cards after it became aware of how cell phones are being used in abusive relationships. 6. The Committee met nine times, rotating locations between East Hawai`i,North Hawai`i and West Hawai`i. 7. Several members of the Committee are also members of the Hawaii Island Women's Leadership Forum (HIWLF). CSW served as a Planning Sponsor for the 2nd Annual Hawai`i Island Women's Leadership Summit held on August 26, 2016 at the Hilton Waikoloa Village. 8. The Committee worked with Councilwoman Poindexter to introduce and pass a local version of CEDAW (Convention to Eliminate All Forms of Discrimination Against Women) at the County Council level. Resolution 568-16 was approved by Hawaii County Council with a 9-0 vote on September 7, 2016. 256 PROSECUTING ATTORNEY COMMITTEE ON THE STATUS OF WOMEN Program Measures FY 2016-17 FY 2017-18 FY 2018-19 Actual Budget Estimate Number of Meetings Held 9 12 12 Events Held 2 3 3 Workshops Held 2 1 3 Event Participation 7 6 6 Program Expenditures g P FY 2016-17 FY 2017-18 FY 2018-19 Actual Budget Request Operations 10,555.17 8,085 7542 Program Total 10,555.17 8,085 7542 257 PUBLIC WORKS PUBLIC WORKS DEPARTMENT SUMMARY Mission Statement Working together as ONE to improve the quality of service for the health and safety of our Big Island `Ohana. Department Goals To protect public health, safety, and the environment: 1. Strive to improve the roadway system for the safe and efficient travel of people and goods island-wide. 2. Maintain a clean roadway system and enhance the traveling experience with beautification projects. 3. Maintain public flood control facilities, drainage systems and participate in the Community Rating System(CRS). 4. Enforce building, electrical,plumbing, sign, outdoor lighting codes, subdivision, grading, and flood ordinances. 5. Ensure the safety of Hawai`i County's bridges and comply with the National Bridge Inspection(NBI) and other Federal, State, and County of Hawai`i regulations. 6. Maintain the County vehicle and heavy construction equipment fleet. 7. Respond to all natural and man-made disasters or contingencies. 8. Create opportunities for managers and supervisors to meet the changing demands of customers. 9. Create a data system using technology to manage complaints. 10. Adopt customer service principles. To achieve this, additional resources, training, and business principles are required. 11. Integrate transit, vehicle, bicycle, and pedestrian modes of travel into a shared roadway, reducing vehicle use. 12. Improve information to the public using the most efficient technology to reach the greatest number of customers. Funding Source and Position Count General Fund $17,866,093 General Fund 200 Grant Revenue - Grant Revenue/Other 3 Total Budget: $17,866,093 Total Number of Positions 203 258 PUBLIC WORKS _ _ .._ ADMINISTRATION Program Description The Administration oversees fiscal management, goals, objectives, budgets, contracts, personnel services and supervision for: Building, Engineering, Automotive, Traffic, and Highway Maintenance divisions, and is responsible for informing the public about programs and projects through public outreach and education. The Director is a technical adviser to the Mayor, Managing Director, and Hawai`i County Council. Program Objectives g J 1. Ensure core functions are accomplished within budget 90% of the time as measured by monthly financial reports. 2. Reduce by 10% claims due to industrial accidents. To achieve this, educate personnel through training programs for personal and operational safety. 3. Encourage at least one third of the total departmental employees to participate in safety related training per year. 4. Improve customer service to the public by training one-third the total departmental employees to participate in any customer service relate training. 5. Comply with the National Bridge Inspection(NBI) and other Federal, State, and County of Hawai`i bridge inspection regulations including preparation and submission of bridge reports, by conducting 129 of the bridge inspections every two years as theyaredue. 6. Performing bridge repair and maintenance projects on at least four bridges that have been identified as requiring timely action due to deterioration, deficiencies, and defects. Carry out bridge replacements and/or rehabilitations, as well as scour analysis countermeasure implementation as needed. This includes implementing the planning, design, construction management, and permitting processes of an average of three to five per year, depending on the severity and complexity of the repair work and available resources that needs to be done. 7. Comply with the Federal Highway Administration (FHWA) requirements by conducting structural analyses to determine the load rating (Inventory and Operating) capacity of approximately 45 in-service bridges, registered in the National Bridge Inventory (NBI). 8. Comply with the Code of Federal Regulations (CFR) mandate by conducting underwater inspections to two NBI registered in-service bridges. 259 PUBLIC WORKS ... ....��... � _�_..V._.u.._ .. _______.._ ADMINISTRATION Program Highlights Alii Drive (MAmalahoa Highway Bypass) The Mamalahoa Highway Bypass Road and Napo`opo`o Road Intersection Improvement project involved the construction of a two-lane roadway from Haleki`i Street 2.2 miles to the vicinity of the Napo`opo`o Road/Mamalahoa Highway intersection. The project included two travel lanes, paved shoulders, and traffic signals at the Napo`opo`o intersection, driveway tie-ins, water utilities, and drainage improvements. The bypass road mitigates traffic congestion in the north and south direction and safely moves traffic past such congested areas as Honalo, Kainaliu and Konawaena schools. The project was completed on November 4, 2016 Kapi`olani Street Improvements (Lanikaula Street to Mohouli Street) The grand opening of the Kapi`olani Street Extension was held on August 18, 2016. This $14.1 million dollar project extends Kapi'olani Street from Lanikaula Street to Mohouli Street in South Hilo. The extension provides an alternate emergency evacuation route and improves traffic flow on Kilauea Avenue, Kino`ole Street, and the surrounding streets. The project involved the construction of concrete curbs, gutters and sidewalks; drainage improvements, utility installation, and relocation; traffic signals at two intersections and a concrete bridge across Waiakea Stream. Kawailani Street Improvements (Iwalani Street to Pohakulani Street) The project began on March 6, 2017, and is estimated to complete in the 4th quarter of 2018. The cost of the project is $20,162,000 and 80 percent will be funded by FHWA (Fed. Hwy Admin). The Project includes grading, paving; installing drainage improvements, water mains, retaining walls, street lighting, and traffic signal systems; constructing sidewalks, curbs and gutters, driveways, curb ramps and paved swales; and installing pavement markings and signs. Traffic signals will be installed on Iwalani St. and Kawailani Street intersection and on the Kawailani Street, and Pohakulani Street. intersection. Komohana Street Reconstruction (Waianuenue Avenue to Kukuau Street) This project consisted of reconstructing the roadway and shoulders along Komohana Street from the Waianuenue Avenue intersection to the Kukuau Street intersection. The project involved the reconstruction of approximately 4,000 feet of roadway, traffic signal upgrades, pavement striping, and replacing utility valves and boxes. The project was completed in May 2017. 260 PUBLIC WORKS ADMINISTRATION Program Measures FY 2016-17 FY 2017-18 FY 2018-19 Actual Budget Estimate Number of depai liuent-wide industrial accidents 28 23 23 Number of employees trained in safety classes 247 236 236 No.bridge inspections of total bridges 22 23 105 No.bridge repair&maintenance 4 15 5 No.bridge replacement/rehabilitation projects 5 3 1 No.of employees trained in customer service 28 25 N/A (HGEA) No. of managers/supv rec'd Supervisory Training 22 10 10 No.of employees trained in non-safety classes N/A N/A 120 Additional Information: Number of Employees in the Department 351 353 0 Work Comp Cases with Lost Time 22 16 16 Program Expenditures FY 2016-17 FY 2017-18 FY 2018-19 Actual Budget Request Number of Positions 28 28 28 Salaries and Wages 1,200,209.32 1,278,162 1,451,668 Operations 428,597.62 534,481 524,670 Equipment 2,880.00 3,940 6,800 Water Spigot 114,566.92 121,210 121,210 Program Total 1,746,253.86 1,937,793 2,104,348 261 PUBLIC WORKS ADMINISTRATION Personnel Position Summary FY 2016-17 FY 2017-18 FY 2018-19 Position Title Authorized Authorized Request Director 1 1 1 Deputy Director 1 1 1 Account Clerk 4 4 4 Accountant I 2 2 2 Accountant IV 1 1 1 Administrative Assistant 1 1 1 Business Manager 1 1 1 Civil Engineer V 1 1 1 Clerk III 5 5 5 Contracts Technician 2 2 2 Human Resources Program Specialist 1 1 1 Human Resources Technician I 1 1 1 Information&Education Specialist 1 1 1 Private Secretary 1 1 1 Projects Coordinator(Temp) 1 - - Engineering Support Technician IV - 1 1 Senior Account Clerk(Temp) 1 1 1 Student Helper I 2 2 2 Supervising Contracts Technician 1 1 1 Total 28 28 28 262 PUBLIC WORKS BUILDING Program Description The Building Division with offices in Kona and Hilo is responsible for administering and enforcing building, energy, electrical,plumbing, outdoor lighting and sign codes to ensure construction is energy efficient and meets minimum standards to safeguard life, limb, health,property and public welfare. The Building Division provides general services for janitorial and landscape maintenance; facility repair and maintenance including carpentry, electrical,painting, plumbing; parking control; and the planning, design and construction for County facilities island-wide. The facility repair and maintenance staff also assists with repairing of wooden bridges. The General Services and Repair and Maintenance budgets pay for various County Facilities island-wide: • Janitorial,yard maintenance and trash removal services; • Facility repairs and maintenance including septic system maintenance; • Facilities improvements including small office renovations, cabinetry and furniture; • Electricity, gas, sewer,telephone water utilities fees; • Air conditioning, elevator and fire alarm service and maintenance; • Insurance premiums; Program Objectives 1. Process building permits on a regular basis and complete the plan review of 90% of residential permits within 20 calendar days. 2. Complete 90% of requested inspections within two working days. 3. Schedule and complete 90% of routine (non-critical) maintenance and repair requests within 30 calendar days of receipt of request. 4. Improve processing of building, electrical, plumbing and sign permits, and the public's access to information. Program Highlights The following summarizes building permits issued (exclude electrical, plumbing, and sign permits): 263 PUBLIC WORKS BUILDING Fiscal Year 2016-2017 Geographic Permits Issued Valuation Fees District %change % change % change 1 Puna 785 -31.8% $88,012,111 -15.4% $251,412 -30.3% 2 S Hilo 565 -47.6% $130,615,645 -15.8% $418,871 -21.8% 3 N Hilo 55 -19.1% $5,801,644 -15.3% $18,475 -12.0% 4 Hamakua 91 -33.6% $510,055,383 -21.1% $51,233 -0.9% 5 N Kohala 130 -31.9% $24,700,327 -20.7% $64,254 8.7% 6 S Kohala 429 -28.3% $82,488,151 -29.7% $218,031 -44.3% 7 N Kona 938 -26.5% $320,886,325 0.7% $793,728 12.1% 8 S Kona 132 -30.2% $32,856,015 39.4% $80,310 2.9% 9 Ka`u 94 -34.3% $8,380,719 -21.2% $25,701 -34.9% Totals 3,219 -33.4% $703,796,319 -8.5% $1,922,014 -14.4% Percentage change from Fiscal Year 2015 -2016 Fiscal Year 2015-2016 Geographic Permits Issued Valuation Fees District %change % change % change 1 Puna 1,151 0.3% $103,978,595 23.2% $360,902 18.1% 56.5% 37.4% -7.1% 2 S Hilo 1,079 $155,105,273 $535,430 3 N Hilo 68 11.5% $6,845,879 19.4% $20,990 -1.2% 4 Hamakua 137 10.5% $12,747,615 58.5% $51.698 55.9% 5 N Kohala 191 -2.6% $20,456,723 -3.1% $59,128 -5.1% 6 S Kohala 598 -27.5% $117,260,826 -35.3% $397,700 -12.5% 7 N Kona 1,277 -17.4% $318,775,781 -8.7% $707,938 -4.4% 8 S Kona 189 -18.2% $23,565,099 1.1% $78,022 5.0% 9 Ka`u 143 -28.9% $10,637,221 -10.5% $39,507 -16.6% Totals 4,828 -12.0% $769,373,012 -1.8% $2,245,313 5.8% Percentage change from Fiscal Year 2014 2015 264 PUBLIC WORKS BUILDING Program Measures FY 2016-17 FY 2017-18 FY 2018-19 Actual Budget Estimate Residential Plan Review(%plans/within 20 52.7 90% 70 working days) Completion of Called Inspection Requests (% 86.4% 90% 90% requests/within 2 work days) Complete Non-critical Maintenance Requests(% 97% 95% 95% requests/within 30 calendar days) Additional Information Floor Area Maintained 157,654 152,643 159,417 Number of PW Structures Maintained 85 76 88 Buildings to be Repainted 6 5 5 Buildings to be Reroofed 2 3 2 Buildings with Structural Repairs 2 1 1 Buildings to be Renovated 4 1 2 Other Misc.Repairs(Pavement,Plumb,etc.) 5 1 1 Repair and Maintenance Jobs Performed 1,441 1,500 1,500 Structures Designed 9 10 12 Parking Citations Issued 165 50 700 Plan Reviews Performed: Building 6,142 10,700 7,000 Electrical 3,788 5,600 4,000 Plumbing 1,895 1,900 1,900 Permits Issued: Building 4,599 5,000 5,500 Electrical 3,166 5,500 4,000 Plumbing 1,584 1,800 1,800 Sign 49 50 50 Inspections Conducted: Building 8,587 10,900 10,000 Electrical 10,693 13,400 12,000 Plumbing 4,802 4,600 5,000 CIP Project Programmed(subject to funding): New Facility 0 8 4 ADA 3 6 4 Hazmat 2 4 3 R&M 3 5 5 Hardening 0 7 3 Renovation 2 6 4 Energy Improvement 1 4 2 265 PUBLIC WORKS ,w___ _ ___�_ _ ____._r..__ ._.�_..._ BUILDING Program Expenditures FY 2016-17 FY 2017-18 FY 2018-19 Actual Budget Request Number of Positions 108 108 107 Salaries and Wages 4,921,460.94 5,629,655 5,842,451 Operations 2,200,829.22 2,656,508 2,568,688 Equipment 88,849.32 28,600 49,550 1 Program Total 7,211,139.48 8,314,763 8,460,689 Personnel Position Summary FY 2016-17 FY 2017-18 FY 2018-19 Position Title Authorized Authorized Request Account Clerk 1 1 1 Architectural Drafting Technician I 2 2 2 Architectural Drafting Technician II 1 1 1 Building Chief 1 1 1 Building Inspector 14 14 14 Building Maintenance Worker 1 1 1 Building Permit Clerk 8 8 8 Building Plans Examiner 2 2 2 Building Projects Manager 1 1 1 Building Repair and Maintenance Supervisor 1 1 1 Carpenter-Cabinet Maker 5 5 5 Custodian/Groundskeeper I 18 18 18 Custodian/Groundskeeper II 5 5 5 Deputy Building Chief 1 1 1 Electrical Engineer II 1 1 1 Electrical Inspector 10 10 10 Electrician 2 2 2 General Services Superintendent 1 1 1 General Services Supervisor 2 2 2 Lead Carpenter-Cabinet Maker 2 2 2 Lead Electrician 1 1 1 Lead Painter 1 1 1 Mechanical Engineer IV 1 1 1 Painter 2 2 2 Parking Control Officer 1 1 1 Plans Examining Manager 1 1 1 Plumber 1 1 1 Plumbing Inspector 6 6 6 Program Manager 1 1 1 266 PUBLIC WORKS BUILDING Personnel Position Summary (continued) Projects Coordinator 5 5 4 Structural Engineer 1 1 1 Supervising Building Inspector 2 2 2 Supervising Building Permit Clerk 2 2 2 Supervising Electrical Inspector 2 2 2 Supervising Plumbing Inspector 2 2 2 Total 108 108 107 267 it PUBLIC WORKS ENGINEERING The Engineering Division provides civil engineering, land surveys, and regulatory services in accordance with Chapters 10, 22, and 27 of the Hawai`i County Code (HCC). The Division is comprised of the following five sections: • Administration • Land Surveying • Regulatory Review • Design and Investigation • Inspection The Administration section provides the following services: 1. Provides general supervision and administrative support. 2. Coordinates civil engineering (non-building)projects and programs using County, State, and Federal funds. 3. Supervises and coordinates land acquisition activities for the Department. The Land Surveying section provides the following services: 1. Provides general land surveying services, including topographic maps and boundary studies. 2. Produces parcel maps and their descriptions for the County. 3. Reviews privately generated survey maps and descriptions. 4. Addresses survey issues and complaints related to County facilities, such as road encroachments. 5. Maintains an inventory/file of all road and drainage right-of-ways, Public Works parcels, and survey records generated by the County 6. Provides County maps and survey information to the public. The Regulatory Review section provides the following services: 1. Implements/enforces the applicable regulatory requirements of Chapters 10, 22 and 27, Hawai`i County Code (HCC). 2. Provides comments to the Planning Department on land-use related matters, such as subdivision, `ohana, variance, and change of zone applications; and on-Special Management Area(SMA), Use, and Special Permits. 3. Investigates and resolves regulatory complaints. Except for building permit plans, reviews and/or coordinates the review and approval of all private construction plans, traffic reports, flood studies, environmental documents, and so forth as they relate to the interests and regulatory authority of the Department. 268 PUBLIC WORKS ENGINEERING Description Program (continued) P � ) The Design and Investigation section provides the following services: 1. Plans, designs, and constructs civil engineering (non-building) County Capital Improvement Projects (CIP). 2. Investigates and resolves roadway, drainage, and other related complaints. 3. Provides drafting services. The Inspection section provides the following services: 1. Inspects civil engineering (non-building) County CIP; private subdivision, and development construction. 2. Inspects grading, grubbing and stockpiling work per Chapter 10 of the HCC. 3. Inspects construction within the County right-of-way per Chapter 22 of the HCC. Program Objectives 1. Participate in the State/FHWA Statewide Transportation Improvement Program (STIP). 2. Complete County CIP drainage and Roadway projects in a timely manner. 3. Prepare parcel maps in three months and process subdivision applications in three months. 4. Provide in-house construction management for all projects. 5. Respond to or process 80% of all time-sensitive documents, such as subdivision, change of zone, and variance applications, by stipulated deadlines. 6_ Respond to or process 70% of all materials that do not have a stipulated deadline, such as construction and grading plans, complaints, and environmental matters within two weeks. 7. Provide same day service for 75% of all permits issued by the Division, including building permits. 269 PUBLIC WORKS El\TGINEERING Program Highlights 1. Completed construction of the $13.6 million Kapi'olani Street Extension Project, and the $16.9 million Kaiminani Drive Roadway Improvements Phase II Project(STIP). 2. Completed construction of the Mamalahoa(Hokuli'a) Bypass, Henry/Alahou Traffic Signals Project and the Komohana Street Reconstruction Project 3. On-going construction of the $20 million Kawailani/Iwalani Intersection Improvement Project(STIP). 4. Design Phase for the Ali'i Drive Shoulder Improvements Project, Kalaniana'ole Ave Reconstruction Project, Mamalahoa Highway (Waimea) Widening Project (STIP), Nani Kailua Extension, and the Henry Street Reconstruction Project. 5. Planning Phase for the Ali'i Drive Culvert Replacement Project(STIP), Kuakini Phase II Project (STIP), Upper Waianuenue Ave Improvement Project(STIP), Kamehameha Avenue Reconstruction Phase II Project, and the Lako Street Extension Project. 270 PUBLIC WORKS ENGINEERING Program Measures FY 2016-17 FY 2017-18 FY 2018-19 Actual Budget Estimate Program Measures All Construction Contracts Completed $63,500,000 $4,000,000 $4,000,000 FHWA Construction Projects Completed $17,000,000 $2,000,000 $10,000,000 FHWA Projects with Design/Planning in Progress 5 5 5 Parcel Maps/Subd Application Within Three Months 80 75 75 In-house Active Construction Management Projects 7 6 6 Regulatory Review %of Applications,etc.Reviewed by Deadline 85 80 80 %of Plans, etc.Reviewed Within Two Weeks 60 70 70 %of Permits Processed Same Day 85 75 75 Community Rating System No.Points in the Federal Emergency Management 1,192 475 475 Agency(FEMA)Public Info Community Rating System ADDITIONAL DIVISION INFORMATION Design&Investigation Survey Projects and Requests 57 60 60 Construction Plan Reviews—Private Consultants 193 175 175 Subdivision Application Reviews 86 120 120 Ohana Permit Reviews 7 5 5 Grading/Grubbing/Stockpiling/R-O-W Permits 377 300 300 Construction Inspections Subdivision Construction 33 25 25 Grading/Grubbing/Stockpiling/R-O-W Permits 450 300 300 271 PUBLIC WORKS ENGINEERING Program Expenditures FY 2016-17 FY 2017-18 FY 2018-19 Actual Budget Request Number of Positions 37 38 38 Salaries and Wages 1,748,791.07 1,919,620 1,915,601 Operations 29,489.41 235,322 208,347 Equipment 50,402.93 40,000 , 35,000 Program Total 1,828,683.41 2,194,942 2,158,948 Personnel Position Summary FY 2016-17 FY 2017-18 FY 2018-19 Position Title Authorized Authorized Request Arborist - 1 1 Civil Engineer III 2 2 2 Civil Engineer IV 5 5 5 Civil Engineer V 5 5 5 Civil Engineer VI 1 1 1 Civil Engineer VII 1 1 1 Construction Inspector 2 1 1 Engineering Aid III 1 1 1 Engineering Aid IV 1 1 1 Engineering Drafting Technician V 2 2 2 Engineering Permit Clerk 2 2 2 Engineering Support Technician IV 7 8 8 Land Surveyor I 1 1 1 Land Surveyor III 1 1 1 Land Surveyor IV 1 1 1 Projects Coordinator 1 1 1 Senior Construction Inspector 1 1 1 Senior Project Construction Inspector 1 1 1 Supervising Engineering Permit Clerk 1 1 1 Supervisory Project Construction Inspector 1 1 1 Total 37 38 38 272 PUBLIC WORKS AUTOMOTIVE Program Description The Automotive Division is a support-service division responsible for the repair and maintenance of all County vehicles and equipment, with the exception of equipment that may be practically maintained by the respective departments. The division furnishes parts, labor, accessories, gasoline, diesel, lubricants and tires. The division's primary goal is to continue to maintain the County's fleet of vehicles and equipment with accountable,trustworthy and motivated service so that employees will always have safe and operable vehicles and equipment to use. To keep the County on the move. Program Objectives 1. Support the various County departments/agencies island-wide with repair, maintenance and welding services, and by performing at least 90% of these services by staff(versus contract). 2. Reduce the average monthly repair backlog for the Construction section from previous fiscal year. 3. Reduce the average monthly repair backlog for the Automotive section by from previous fiscal year. 273 PUBLIC WORKS AUTOMOTIVE Program Measures FY 2016-17 FY 2017-18 FY 2018-19 Actual Budget Estimate Average Monthly Repair Orders Completed(By Staff vs. Contract): Garage 98%(141/3) 96%(126/5) 97%(135/4) Construction Equipment 91%(105/9) 91%(108/10) 92%(117/9) Solid Waste 99%(77/1) 96%(76/3) 97%(73/2) Welding 100%(19/0) 95.5%(22/1) 95%(19/1) Average Monthly Repair Order Backlog: Garage 22 20 21 Construction Equipment 26 24 27 Solid Waste 16 12 15 Welding 2 2 2 Additional Information: Average Monthly Repair Orders Received(Including Prior Month's Carryovers): Garage 167 142 158 Construction Equipment 140 140 140 Solid Waste 94 90 91 Welding 20 24 22 No. of Equipment Damage Report 0 0 0 Program Expenditures g P FY 2016-17 FY 2017-18 I FY 2018-19 Actual _ Budget Estimate Number of Positions 29 29 29 Salaries and Wages 1,498,383.51 1,524,205 1,612,309 Operations 2,400,752.18 3,218,802 3,199,699 Equipment 48,652.24 40,100 100 Program Total 3,947,787.93 4,783,107 4,812,108 274 PUBLIC WORKS AUTOMOTIVE Personnel Position Summary FY 2016-17 FY 2017-2018 FY 2018-2019 Position Title Authorized Authorized Request Account Clerk 1 1 1 Automotive Equipment Superintendent 1 1 1 Automotive Mechanic I 5 5 5 Automotive Mechanic II 1 1 1 Automotive Stores Clerk 1 1 1 Construction Equipment Mechanic 10 10 10 Construction Equipment Mechanic Temp 1 1 1 Construction Equipment Repair Supervisor I 1 1 1 Construction Equipment Repair Supervisor II 1 1 1 Garage Supervisor 1 1 1 Lead Construction Equipment Mechanic 1 1 1 Lead Welder 1 1 1 Senior Account Clerk 1 1 1 Welder 2 2 2 Welder Temp 1 1 1 Total 29 29 29 275 PUBLIC WORKS FLOOD CONTROL Program Description The Flood Control Program involves maintaining, operating, inspecting and repairing the flood control structures, levees, dams, spillways, channels and drainage areas on a regular basis. Program Objectives 1. Continue to conduct semi-annual inspections of flood control system.. 2. Continue to maintain flood control systems. a. Prevent deterioration of structures by repairing within six months. b. Clear debris such as mud,rocks, branches, etc. from channel within three months. c. Control weed and brush growth by using herbicides and mowing quarterly. Program Highlights Continued maintenance and repair work of approximately 19 miles which consist of 27 flood control systems island-wide, including major cleaning in the South Hilo, North/South Kona,North/South Kohala and Ka`u. 276 PUBLIC WORKS FLOOD CONTROL Program Measures FY 2016-17 FY 2016-2017 FY 2018-19 Actual Budget Estimate Semi-Annual Inspections 2 2 2 Flood Control Systems 27 27 27 Flood Control Systems—Miles 19 19 19 Additional Information: South Hilo District: 13 13 13 Alenai`o#4,Ainako,Iwalani,Palai,Ainaola, Haihai„Keone,Kilikina Kawili,Wai-o-lama,Akolea,Waiakea,Wailoa North Hilo/Hamakua District: 2 2 2 Kalopa,Waipi`o North/South Kohala District: 1 1 1 Pu'ukapu North/South Kona District: 5 5 5 Kainaliu,Kona Coffee Mill,Keopu/Keopu Heights Kamani Tree Basin,Kailua Industrial Kati District: 3 3 3 Pa`au`au,Na`alehu,Wai`ohinu/Bamboo Forest Puna District: 3 3 3 North Kulani,Kukui Camp Road, Shipman Industrial Program Expenditures FY 2016-17 FY 2017-18 FY 2018-19 Actual Budget Request Operations 244,624.82 330,000 330,000 Equipment - - Program Total 244,624.82 330,000 330,000 277 RESEARCH DEVELOPMENT RESEARCH & DEVELOPMENT DEPARTMENT SUMMARY Mission Statement The Department of Research and Development (R&D) advances knowledge and innovation to make Hawai`i County a great place to live, work, and visit. R&D informs planning, policy, and programmatic decision-making with data-driven research and collaborates in the development and funding of initiatives seeking environmental, community, and economic balance. Department Goals Agriculture 1. To support sustainable agricultural practices by promoting educational opportunities designed to build skills and capacity in the farm community. 2. To support and strengthen new and existing agricultural industry organizations as coordinating bodies for collaborative agricultural advocacy. 3. To support local, national and international promotion of locally produced agricultural products. 4. To support innovative agricultural research to strengthen the production of food and product marketing. Business Development 1. To support the development of;a local economy that is diverse, stable, and in balance with Hawai`i Island's ecology, community character, and cultural heritage. 2. To advance household economic self-sufficiency with diverse choices of jobs and entrepreneurial opportunities in near established communities. Tourism 1. To increase the economic contribution of the visitor industry to Hawai`i Island, promote quality experiences for visitors and promote a high quality of life for Hawai`i Island residents. 2. To increase communication, interaction and understanding between industry stakeholders, residents and the visitor industry, and ensure the integrity of Hawai`i's unique sense of place and appropriate recognition of Hawai`i's host culture. Funding Source and Position Count General Fund $ 2,574,582 General Fund 18 Grant Revenue $ 70,000 Grant Revenue/Other 2 Total Budget $ 2,644,582 Total Number of Positions 20 278 RESEARCH & DEVELOPMENT DEPARTMENT SUMMARY Department Goals (continued) Energy 1. To optimize the integration of renewable energy systems, energy efficiency improvements, and transportation/fuel innovations that improve energy self- sufficiency, lower energy costs, and ensure energy resilience. Resource Center 1. To maintain and disseminate data, information, and knowledge to County departments, other agencies, businesses and the general public in support and promotion of balanced development on Hawai`i Island. Film 1. To promote and support media production, expand the infrastructure to sustain production and build a supportive climate between business, government, community, and media makers on Hawai`i Island to grow the industry into a viable sector of our economy, as creativity is an inexhaustible resource. Immigration 1. To serve as liaison on immigration matters of broad community concern, as well as serve individual needs and/or matters of immigrants on Hawai`i Island. 279 RESEARCH & DEVELOPMENT AGRICULTURE Program Description The Agriculture Program provides facilitative leadership to both the public and private sectors of agriculture, forestry, aquaculture,and other natural resources through planning, developing, and implementing programs and activities that promote and support the development, expansion, and sustainability of these industries. Program Objectives 1. Develop and support opportunities to expand the market for Hawaii Island products, value added/post-harvest agriculture-based products and facilitate private-public partnerships for extension programs, agricultural research and infrastructure. 2. Support Little Fire Ant/invasive species research/extension project(s)that impact commercial agricultural industries. 3. Maintain the County's agricultural website with up-to-date and useful information for a wide range of agricultural interests. 4. Explore andsupport new and/or alternative opportunities for economic development for commodity growth. 5. Support the implementation of two elements in the Hawai`i County Agriculture plan. Program Highlights The Agriculture Program awarded supplemental funding for innovative agriculture research projects,marketing research and promotion of the island's products and educational programs in areas of urgent interest to the agriculture community. The Agriculture program supported the following initiatives: • Awarded funds to five industry entities to assist the promotion of agriculture in increasing awareness and sales of local produce, meats and value-added products in the local, national and international markets, as follows: — Big Island Association of Nurserymen, 2016-2017 Sustainable Promotion and Community Education Program — Big Island Resource Conservation and Development Council, Inc., Expanding the Market for Hawai`i County Meats through Targeted Promotion and Value Added Processing — Hawai`i Export Nursery Association, 2016-2017 Enhanced Strategic Marketing and Education Program 280 RESEARCH & DEVELOPMENT AGRICULTURE Program Highlights (continued) — Hawai`i Floriculture and Nursery Association, HFNA's 2016-2017 Hawai`i Flowers and Plants Special Occasion Promotion Project — Taste of the Hawaiian Range, Inc.,Marketing and Promotion of Locally Grown Meats, Vegetables and Fruits through Taste of the Hawai Van Range 2016 Program • Funding was provided for three research projects with strong industry-based support and implementation of a pesticide subsidy program included: — University of Hawai`i,Innovative Agricultural Research to Control Rough Sweet Potato Weevil. — University of Hawai`i, Use of Biofungicide (Bacillus subtilis) to Suppress Clubfoot on Cabbage — Prosapia bicinta (Two Lined Spittle Bug) Detection and Control in Hawai`i County — Coffee Berry Borer Pesticide Subsidy Program • Funding support was provided to four programs to advance the development of farmers skills and/or business management including: — The Kohala Center, Inc., Training, Internships, and Technical Assistance for Farmers on Hawai`i Island — Kahua Pa'a Mua,Hawai`i County Public School FFA Initiative — University of Hawai`i, AGventure: Keeping Agriculture Alive with Hawai`i's Youth — Hawai`i Agricultural Foundation, Building a Continuum from K-12 • Support was provided for agricultural trade shows including: — Hawai`i Export Nursery Association,MIDPAC, Big Island Association of Nurseryman events, Landscape Industry Council of Hawai`i and Hawai Island Landscape Association — Hawai`i Tropical Flower Council,Philadelphia Flower Show • Funding was provided for aquaculture research via the University of Hawai`i, Off- grid Aquaponics to Increase Fish and Vegetable Production. Support was provided to the University of Hawai`i, Cacao Fermentation and Value Added Processing in Hawai`i County. • Two projects offered support for the control of Little Fire Ant including: — County of Hawai`i,Little Fire Ant Voucher Program — University of Hawai`i, UAV Facilitated Arboreal Little Fire Ant Control- Tethered Option 281 RESEARCH & DEVELOPMENT AGRICULTURE Program Highlights (continued) • The County's agricultural website was kept up to date with useful agricultural information; see: www.Hawai`icounty.gov/rd-agriculture or www.Hawai`icountyag.com. • Support for new and/or alternative opportunities for economic development for commodity growth included the following six projects: — Partners in Development Foundation,Micronesian Daycare Feasibility Study — Hawai`i Green Growth: Aloha+ Challenge Measures Project — PCQI Training in Hawai`i County for FSMA — 2017 Hawai`i Macadamia Nut Association Annual Meeting — Export of Sharwil Avocado — University of Hawai`i,Fostering the Growth of a Hawai`i Tea Industry: Propagation Program Measures FY 2016-17 FY 2017-18 FY 2018-19 Actual Budget Estimate Programs Promotion of Agricultural Products Contracts 5 6 4 Support of Trade Shows/Missions* - - 2 Support locally produced and/or value-added - agriculture-based products* - 1 Research Contracts 3 2 2 Agriculture extension programs to support the development of farmer skills and/or business 8 4 3 management Aquaculture Research Project* - - 1 Invasive species research and/or outreach* - - 1 Support implementation of HI County Ag Plan elements* - - 2 Agricultural Website Inquiries 1,000 1,000 1,000 Update website two times a month* - - 24 Committee/Program Meetings Attendance 41 75 50 Coordination 22 12 10 *New Program Measures beginning FY2018-19 282 RESEARCH & DEVELOPMENT AGRICULTURE Program Expenditures FY 2016-17 FY 2017-18 FY 2018-19 Actual Budget Request Operations 363,600.13 302,600 271,600 Program Total 363,600.13 302,600 271,600 283 RESEARCH & DEVELOPMENT TOURISM Program Description The Tourism Program provides leadership and financial support to move the community's vision for tourism forward, as presented in the Hawai`i Island Tourism Roadmap 2016—2018. The Roadmap states that Hawai`i Island will develop a community-based visitor industry that ensures authenticity,reciprocity, invests in the people and places that host visitors, and connect visitor activities and attractions to a sense of place, past/future, and others, as well as to the bettering of oneself. Program Objectives 1. Increase the reach of the annual Hawai`i Island Tourism Marketing Plan through advertising and promoting direct air service to Hawai`i Island, increasing Conventions, Meetings and Incentives (CMI) bookings, and increasing outreach to Kama'aina visitors, and targeted international and niche markets. 2. Support at least twenty festivals/events and projects that build community, conserve natural resources,promote economic development, and improve the visitor arrival experience through the annual Hawai`i Tourism Authority(HTA) Community Enrichment(CEP), Kukulu Ola(cultural) and the Aloha `Aina(Natural Resources) Programs, and the Research and Development(R&D) Economic Development Grant. 3. Support at least five opportunities, by June 2018,that: a. Build capacity of HTA CEP, Kukulu Ola, Aloha `Aina, and R&D award recipients and visitor industry stakeholders to sustain quality and community/culturally appropriate programs,products and services, and encourage "pono practices"; b. Support efforts to assist local businesses to better connect their products, services and activities to visitors and the industry; c. Support efforts that address community needs and natural resource conservation; d. Support training and integrated programs on Native Hawaiian culture and history; and e. Support resident/visitor safety efforts. 284 RESEARCH & DEVELOPMENT TOURISM Program Highlights • Awarded $550,000 to the Island of Hawai`i Visitors Bureau(IHVB) in FY 2016- 17 for airlift support, Kama`aina campaigns, Conventions, Meetings and Incentives (CMI) and international and niche marketing. — Supported the Alaska, American and Hawaiian International inaugural flights to Hawai`i Island. — Supported two Hawai`i Island Showcases in January and April 2017 in California, Washington, Alaska, Arizona, Texas and Colorado. Hawai`i Island activities and products were promoted, and destination trainings were provided. These events reached over 400 Hawaii focused travel professionals. — Implemented the "Mahalo Money" group incentive program that resulted in 23 group bookings, 17,800 in total room nights, $5,315,458 in room revenue, and $3,239,600 in Food and Beverage (F&B) revenue. • Awarded 18 projects with the 2016 HTA CPEP funds. These community-driven festivals and events included the Kona Market Place, Haari Boat Festival, Kona Historical Society Tours, Kona Town Night Market and the Hawai`i Poke Festival. The CPEP events run on a calendar year and overlaps the County's fiscal year, and the County did not manage the 2017 HTA CEP (formerly known as CPEP) contracts. • Awarded four programs with the FY 2016-17 R&D Economic Grant funds. These community based programs included the Hilo and Kona Pier Greeting Programs, the Hilo Gateway and Culture Program, and the Visitors Experiencing Adversity Program. 285 RESEARCH & DEVELOPMENT TOURISM Program Measures FY 2016-17 FY 2017-18 FY 2018-19 Actual Budget Estimate Marketing&Product Development: Total County Contribution 623,500 650,000 650,000 Total State Contribution(HTA Community 70,000 70,000 70,000 Program Evaluation) Number of Festivals,Events&Products 23 contract 5 contract 6 contract *(2016 HTA CPEP and 2016-17 R&D Awards) awards* awards** awards** **(2017-18 R&D Awards) *Visitor Arrivals and Spending: Total Airline Arrivals(*2016) 1,549,943 1,500,000 1,500,000 International(*2016) 362,203 400,000 400,000 Domestic(*2016) 1,187,740 1,000,000 1,000,000 Total Cruise Ship Arrivals 94,757 100,000 100,000 Total Per Person/Per Day Spending 195.00 190.00 190.00 *HTA collects visitor statistics on a calendar year,not a fiscal year so all statistics listed are based on the calendar model. Program Expenditures FY 2016-17 FY 2017-18 FY 2018-19 Actual Budget Request Operations 944,168.82 800,000 545,000 Program Total 944,168.82 800,000 545,000 286 RESEARCH & DEVELOPMENT BUSINESS DEVELOPMENT Program Description The Business Development Program facilitates the development of a sustainable economy that enhances the standard of living of residents and the viability of businesses. Program Objectives Advance Economic and Business Development Knowledge 1. Monitor trends in economic development, business, and household finance, and research related opportunities and challenges for Hawai`i Island. 2. Communicate trends and research findings and make related policy and program recommendations, as appropriate, based on learning and insights. 3. Build the local, national, and international reputation and exposure of Hawai`i Island, its businesses, and its products. a. Maintain industry and program web pages with current content. b. Maintain the industry and program social media presence with current content for promotion and networking. 4. Engage, recruit, and host industry visitors to raise the profile of the Island and attract business. Identify and Promote Economic and Business Development Resources 5. Maintain directories of industry contacts and resources. 6. Support and/or attend industry meetings, workshops, festivals, conferences, or trade shows. 7. Provide support and resources to industry professionals, including but not limited to permitting, referral and support services. 8. Promote local, state, and federal programs and resources advancing economic and business development. Collaborate to Advance Economic and Business Development Innovation 9. Administer the joint State/County Enterprise Zone program and increase business participation. 10. Leverage and provide grant funding and/or technical assistance for collaborative projects that build Hawai`i Island's dominant, emerging, and highest paying industries and sectors. 11. Coordinate resources, services, and economic and workforce development strategies, initiatives, or projects with other government agencies and economic and business development organizations. a. Contribute to the Comprehensive Review of the Hawai`i County General Plan. b. Support implementation of the Hawai`i County Community Development Plans. 287 RESEARCH & DEVELOPMENT BUSINESS DEVELOPMENT Program Objectives (Continued) c. Prepare for the 2020 update of the Hawai`i County Comprehensive Economic Development Strategy (CEDS). d. Support other public and private sector initiatives. 12. Recommend and support innovation to build a diverse, stable local economy that complements and is in balance with the Island's ecology, community character, and cultural heritage and that improves household financial self-sufficiency. 13. Administer County Council Contingency Relief Fund grant contracts that are aligned with Departmental goals and objectives. Program Highlights • The department's Business Development Program budget provided funding to Hawai`i Island non-profit organizations in the amount of$140,000.00, which was matched by State, Federal and/or other funding. Additionally, technical support has been provided to various multi-government and agency partnerships. This program's support resulted in the following: • Enterprise Zone (EZ)Program: A total of 71 businesses participated in the program that provides tax reduction incentives to qualified businesses, of which six were new participating businesses. • Support and/or funding has been provided to the following economic development projects: — Energy Science—Collaborated with the University of Hawai`i at Hilo (UHH)to develop an Energy Science Certificate Program. — Multi-purpose Manufacturing Advance Development Enterprise (MMADE in Hawai`i) - A coordinated group of government, business and aerospace leaders received an affirmative to proceed from a contracted Feasibility Study to proceed on building a manufacturing facility — Pacific International Space Center for Exploration Systems (PISCES)—Funding was provided for the Moon Riders Project which allowed Kealakehe High School students to work with NASA-Kendy Space Center (KSC), PISCES and Iolani School on Oahu. — Kahua Pa`a Mua—Swine Integrated Project-Funding was provided to train ten young farmers in agricultural and financial literacy skill to start a micro-business and grow a future career in agriculture. — Big Island Lions Foundation - 100 Years of Community Service: A Path to Prosperity. 288 RESEARCH & DEVELOPMENT BUSINESS DEVELOPMENT Program Highlights (Continued) — Commercial Kitchen Food Innovation Program: Funding was provided for a facility available to entrepreneurs to test ideas of running a restaurant or food service business, test products, build credibility and brand recognition, experiment with recipes, ingredients and develop packaging and labeling. — The YMCA collaborated with Small Business Development Center (SBDC)to offer courses in Keeping Your Business Financial Records, Getting Started in the Food Industry, Recipe Costing, Social Media Branding, 5 Ways Businesses are Using Facebook Wrong, and Social Media Dashboard Management. — Hawai`i County Economic Council—Global Virtual Studio (GVS) Transmedia Accelerator Program. • Support and/or funding has been provided to the following workforce development projects: — University of Hawai`i Office of Research Services for Hawai`i Community College Office of Continuing Education and Training(OCET) - OCET will collect essential data from employers and individuals then input this data into a software tool that will aggregate findings and display commonalities so customizing training for employees is cost effective. — Hawaiian Sanctuary—Sustainable Farming Classes-Plant Aloha: This project will provide a year-long series of classes on sustainable farming systems to interns, local school groups, community home-growers, and local farmers. — Hawai`i Island Workforce Development Ohana—2016-2017 VEX High School Championship: Partial funding supported the Hawai`i State VEX High School championship. — American Culinary Federation Program: A successful program which provided support, scholarships, mentorship and opportunities in the development of future chefs for food establishments, especially in the Kona area. • Provide funding to six Soil and Water Conservation Districts (SWCD) to prepare conservation plans to preserve essential land and water resources and ensure compliance with the Grubbing and Grading ordinance. 289 RESEARCH & DEVELOPMENT BUSINESS DEVELOPMENT Program Measures FY 2016-17 FY 2017-18 FY 2018-19 Actual Budget Estimate Programs Trends/Research Briefs&Recommendations* - - 6 Communications/Web Site/Social Media Updates* - - 12 Business&Economic Development Contracts 104 2 7 Workforce Development Contracts 3 2 - Science and Technology Contracts 3 3 - Council Contingency Relief Contracts* - - 20 Grand Total Contracts 49 7 27 Technical Assistance/Referrals* - - 60 New EZ Participants 6 8 10%increase Agriculture and Manufacturing 3-year extensions 0 3 2 Committee/Program Meetings: Attendance 73 65 65 Coordination 33 30 30 Grant Assistance and SOP Distribution 128 35 75 *New Program Measures beginning FY2018-19 Program Expenditures FY 2016-17 FY 2017-18 FY 2018-19 Actual Budget Estimate Operations 186,994.01 152,160 124,160 Program Total 186,994.01 152,160 124,160 290 RESEARCH & DEVELOPMENT ENERGY Program Description The Energy Program advances and supports renewable energy projects, energy efficiency improvements, and transportation innovations. Program Objectives 1. Collaborate to implement energy resilience projects for the County of Hawai`i. 2. Respond to energy dockets at the Public Utilities Commission that may have significant impacts in the County of Hawai`i. 3. Identify and implement energy efficiency projects to reduce County energy expenses. a. Complete LED interior lamp retrofit project. b. Complete exterior historic district LED lighting project. c. Ensure that the County's procurement of equipment, vehicles, and/or facilities takes into consideration lifetime energy costs, including utilizing any rebates or incentives available. 4. Plan and implement renewable energy projects for the County of Hawai`i with significant Return-on-Investment. a. Explore enhancement of the Lalamilo Wind Farm. b. Explore the development of an energy revolving fund with savings from efficiency programs, public-private-partnerships and performance contracting. 5. Collaborate with governmental and private partners on programs and projects aligned with energy goals. a. Support the adoption of the Energy Code by the County of Hawai`i. b. Support the expansion of the County's fleet of alternative fuel vehicles. c. Support the Mass Transit Agency in the acquisition and deployment of electric and hydrogen buses. d. Support the expansion of the network of EV charging stations, vehicle-to-grid connections, and hydrogen fueling stations. e. Collaborate in the State Energy Office utility ownership and regulation study. f. Support implementation of energy-related Community Development Plan strategies. 291 • RESEARCH & DEVELOPMENT ENERGY Program Highlights • Civil Defense Ready Energy Plan and Emergency Preparedness: The West Hawai`i Civic Center generator testing responsibilities have been given to Civil Defense, and fuel monitoring responsibilities are now with Department of Public Works—Facilities. On-going fuel monitoring list(on-island contact list) is with Civil Defense. Generators at Department of Water Supply sites are 20% connected, and testing is done with a 50-75%load bank of generator rated capacity. This initiative is 75% complete. • Public Utilities Commission Dockets: The Energy Program represented the County of Hawai`i in the following Hawai`i Public Utilities Commission(PUC) Dockets: — PUC Docket No. 2015-0022—Merger of NextEra Energy and Hawaiian Electric Industries: The County of Hawai`i was an Intervener in the docket that concluded in the July 2016 PUC decision to deny the merger. — PUC Docket No. 2014-0183 —The Short&Long-Range Electric Utility Planning Docket (Power Supply Improvement Plans or PSIPs): The County of Hawai`i is one of three Interveners in this ongoing docket. — PUC Docket No. 2013-0141 —Decoupling: The County of Hawai`i as Intervener has saved the State's electric ratepayers $10-20M/year through lower Decoupling short-term interest rates. — PUC Docket No. 2015-0170—Rate Case: The County of Hawai`i is a Participant in this ongoing docket. — PUC Docket No. 2016-0087—Grid Modernization: The County of Hawai`i submitted extensive comments on the Draft Grid Modernization Strategy. • LED Street Lamp Retrofit: The light-emitting diode (LED) Street Lamp Retrofit project has been completed with over 11,500 LEDs retrofitted to replace low- pressure-sodium technology. Additionally, LED Street Lamp installations are occurring at each new road and development per the LED Lamp Ordinance. This project is 100% complete and has been recognized by the federal Department of Energy. • Interior/Exterior Energy Efficient Lighting: A contract was executed to finish the exterior historical district LED lighting project beginning with the Historical District Lights along Ali'i Drive in Kailua-Kona. The contract also includes an audit of interior lamps at the County's top ten facilities. This initiative is 50% complete. 292 RESEARCH & DEVELOPMENT ENERGY Program Highlights (continued) • Lalamilo Wind Farm Repowering: In collaboration with the Department of Water Supply the repowering of pumping was completed at the Lalamilo Wind Farm, thereby providing alternative power generation from wind. This project is 100% complete and has won a national award (2017 US Mayors Climate Protection Award). • Hilo-Kona EV Charger Hub Project: West Hawai'i Civic Center electric vehicle (EV) charger stations (three charging stations with two charging chords each) have been retrofitted. Four Hilo EV charger stations (with two charging chords each) are now located at the Hilo County Building and the Aupuni Center. This project is 100% complete. Program Measures FY 2016-17 FY 2017-18 FY 2018-19 Actual Budget Estimate HELCO IRP,PUC Dockets&Legislative, NELHA and HEPF: 20 30 - Meetings,testimonies and other submittals attended and/or arranged Maintain County EEP Plans and/or attend State Energy Emergency Preparedness Meetings: 10 10 - Meetings attended/arranged Update Energy Section of the Hawai'i County Building Code and/or attend Community 5 2 - Development Plan Meetings: Meetings attended/arranged Hawai'i County LEED Certified Meetings attended/arranged 1 2 - Buildings/Photovoltaic Installations: Meetings attended/arranged 5 5 - 293 RESEARCH & DEVELOPMENT ENERGY Program Measures Changes in program measures reflect program reorganization. FY 2016-17 FY 2017-18 1 FY 2018-19 Actual Budget Estimate Energy Resilience Actions: 10 Meetings attended/arranged* Energy Policy/Docket Actions: 30 Meetings,testimonies and other submittals attended and/or arranged* Energy Efficiency Actions: - - 5 Meetings, contracts attended/arranged* Return-on-Investment Project Actions: - - 5 Meetings,contracts attended/arranged* Collaboration Actions: - - 7 Meetings attended/arranged* g Energy Outputs: Code Adoption/Equipment - - 1 Acquisition/Installations/Deployment* � *New Program Measures beginning FY2018-19 Program Expenditures FY 2016-17 FY 2017-18 FY 2018-19 Actual Budget Request Operations 109,462.75 85,500 187,000 Program Total 109,462.75 85,500 187,000 294 RESEARCH & DEVELOPMENT RESOURCE CENTER Program Description The Resource Center develops and provides data, information, and knowledge products and services, conducts research, and collaborates to advance and fund balanced development. Program Objectives 1. Manage Data, Information, and Knowledge Systems a. Develop and manage a data, information, and knowledge management system. • Maintain the Hawai`i County Data Portal, in lieu of the Hawai`i County Data Book, as a repository of quantitative data about and relevant to Hawaii Island. • Collaborate with the Department of Information Technology and other agencies to develop and maintain a Hawai`i County Open Data platform. • Develop and maintain a Hawaii County knowledge management system, including digital resources and printed material in the County Library. • Explore the feasibility of a management program for qualitative or intrinsic knowledge. • Explore the feasibility of additional digital government platforms. b. Provide data and referrals. • Provide easy access to data, information, and knowledge about and relevant to Hawai`i Island. • Assist the public and other agencies with data, information, and knowledge queries. c. Develop and manage a Hawai`i County research program. • Develop a research framework, including style guides and templates for research requests and outputs. • Develop and advance a research agenda that informs program and policy development for high-priority County issues, with a focus on output and outcome measures. • Monitor trends relevant to the County of Hawai`i. • Communicate trends and research fmdings, and make policy and program recommendations, as appropriate, based on learning and insights. d. Collaborate to support programmatic monitoring and evaluation with indicator dashboards. • Support monitoring and evaluation of implementation of the Hawai`i County General Plan in collaboration with the Planning Department and other agencies. • Support the development of other indicator dashboards aligned with international, national, and state goals. 295 RESEARCH & DEVELOPMENT RESOURCE CENTER Program Objectives (Continued) • Explore the feasibility of Hawai`i County utilizing Performance Management Indicators (PMIs). e. Coordinate the Hawai`i County 2020 Census Participant Statistical Area Program. 2. Collaborate to Advance Innovation a. Advance Collaboration. • Develop and maintain a Customer Relations Management (CRM) system for internal departmental use. • Develop and maintain a comprehensive and current directory of industry contacts,programs, and resources. b. Advance Communications. • Manage the Department of Research and Development's web pages and public documents. • Manage the Department of Research and Development's social media platforms. • Collaborate with other agencies to maintain guides for navigating procurement,permitting, licensing, and other business-related services in Hawai`i County. • Collaborate with other government agencies and economic and business development organizations to host outreach events like Business Action Center Days. c. Advance Innovation. • Support public and private sector initiatives like Partners in Prosperity and Collective Impact. • Adapt innovation, program development, and impact frameworks, including specific outputs and outcomes, for use by the Department and its partners. d. Advance Balanced Development • Coordinate County of Hawai`i cross-agency initiatives focused on balancing the environment, community, and economy. • Collaborate with local, state, national, and international networks focused on balancing the environment, community, and economy. • Prepare for the 2020 update of the Hawai`i County Comprehensive Economic Development Strategy(CEDS). e. Collaborate to achieve local, state, national, and international targets for achieving climate change mitigation and adaption goals. • Develop and monitor a community greenhouse gas (GHG) inventory for Hawaii County. • Set near- and long-term targets to reduce GHG emissions in Hawai'i County. • Develop and implement a climate action plan aligned with the County's GHG targets. 296 RESEARCH & DEVELOPMENT RESOURCE CENTER Program Objectives (Continued) • Collaborate on the development and implementation of plans for County of Hawaii climate change adaptation. 3. Advance Innovation in Funding and Financing a. Manage grant research services available to other agencies and the publics. b. Recommend funding opportunities. • Identify and recommend strategic funding and financing opportunities for the County of Hawai`i and for collaborative programs. • Seek opportunities to leverage funding with other agencies, foundations, philanthropists, impact investors, and other public and private entities. c. Leverage and provide grant funding and/or technical assistance for collaborative projects that advance balanced development. Program Highlights • Business Resource Center — Responded to at least 806 requests for assistance; 291 were business development-related inquiries. — Hosted a total of 36 Business Action Center Days in partnership with the state of Hawai`i Department of Commerce and Consumer Affairs' Business Action Center(BAC), providing critical in-person support to the small business community. The DCCA does not have an office on Hawai`i Island; bringing the manager of the Business Action Center in Honolulu to Hilo and Kailua-Kona each month fills a critical void in small business services. — Convened and participated in six meetings of small business support organizations in Hawai`i County, including the Small Business Development Center, Hawai`i Technology Development Corporation,Kona-Kohala Chamber of Commerce, and The Kohala Center, to discuss current challenges and issues facing the small business community and develop collaborative initiatives to meet current needs. — Partnered with USDA Rural Development to promote the Rural Energy for America Program through workshops in East and West Hawai`i..The REAP program provides support for small businesses to access energy-efficiency systems and improvements. 297 RESEARCH & DEVELOPMENT ....�__�.u._____.__..__.__......_.... ._._..RESOURCE CENTER Program Highlights (Continued) — Partnered with the State of Hawai`i Department of Business, Economic Development and Tourism, and the Hawai`i Technology Development Corporation to host a"Funding Roadshow"workshop for 30 participants who learned about the following funding opportunities: the Hawai`i Small Business Innovation Research grand program;the Neighbor Island Innovation Initiative, a mentoring program for local high-tech businesses; and the Manufacturing Assistance Grant Program. — Provided funding to the Ku'ikahi Mediation Center to implement its "Tools to Transform Conflict: Trainings to ensure Business Success"program. The program presented thirteen professional development workshops that reached 365 participants. Workshop subjects included: conflict resolution; managerial mediation; challenging conversations; difficult situations in the workplace; negotiation; facilitation; and honest expression. • Hawai`i County Entrepreneurship Program — Completed two Cohorts of the Hawaii County Entrepreneurship Program, a peer- learning process through which twenty-four participants developed business model concepts for sustainable business growth. — Managed Kona Street Eatz in partnership with the Department of Parks and Recreations. This pilot food truck park at the Old Kona Airport provided vendors with a legal place to conduct business. Seven vendors received permits over the course of the pilot. — Provided entrepreneurial outreach at a Disability Inclusion Conference. — Provided entrepreneurial outreach at a Workplace Connection Job Fair. — Provided entrepreneurial outreach at the Na Leo 0 Na `Opio 14th Annual Career Opportunity Expo. • Economic Research and Outreach Program — Produced guides on starting Child Care, Landscaping, Construction, and Skin Care small businesses for Business Resource Center clients. — Updated the online and print versions of How to Start a Business in Hawai`i County. — Updated and published monthly Economic Statistics reports. — Sponsored and supported a U.S. Census Bureau Workshop on learning to use Census mapping tools. — Provided funding for and partnered with the Hawaii Island Economic Development Board, Inc., to develop the 2016-2020 Hawai`i County Comprehensive Economic Development Strategy (CEDS). 298 RESEARCH & DEVELOPMENT RESOURCE CENTER Program Highlights (Continued) — Continued to provide island wide free access to the eCivis Grants Network. During Fiscal Year 2016-2017, eCivis users viewed 3,670 grant opportunities, saved 215 opportunities for potential proposal development, and shared 167 opportunities with colleagues. Since its launch in 2006, over 900 Hawaii Island community-based organizations and county agencies have had free access to the service. — Maintained and updated the Department's web pages. — Conducted research related to the home care industry to address the growing demand from an aging demographic and residents' desire to age in place. — Closed out a Ka`u Rural Health Community Association project funded in the previous fiscal year. The "Pilot Community Health Worker Program" was the first of its kind in the State. Students completed over 400 hours of instruction and received mentoring. — Provided technical assistance and consultation in the form of data gathering and analysis, organizational capacity building, and stakeholder participation in the "Partners in Prosperity" initiative, a private-public partnership seeking to develop an economic vision and support the strategies of the CEDS. • Social Economic Development Program — Facilitated a Physician Recruitment for East Hawaii meeting in collaboration with Community First and health care industry partners, to measure community priorities in order to inform Community First's physician recruitment activities. Approximately 60 stakeholders participated. — Participated in the Hawai`i Island Packaging Sustainability Initiative Stakeholder Task Force to investigate ways to reduce waste,particularly in food service ware and packaging in general; eliminate marine litter; and improve environmental health. — Provided funding to support the Hilo Hawai`i Visitor Industry Association, Inc. DBA Destination Hilo's "First Friday Downtown Hilo Hawaiian Culture Program," a place-based business development effort to encourage "buy local." — Participated in an emerging Collective Impact project aimed at poverty reduction and convened by education and public health stakeholders. — Provided technical assistance to the Waipi`o Valley Stream Council, with the goal to create a mechanism that will allow the community to implement its stream maintenance plan on an ongoing basis legally and correctly, without have to apply for multiple agency permits for each maintenance request. — Promoted friendly night skies through the Dark Sky initiative,using the LED Streetlight replacement program as a springboard. 299 RESEARCH & DEVELOPMENT RESOURCE CENTER Program Measures Changes in program measures reflects program reorganization. FY 2016-17 FY 2017-18 FY 2018-19 Actual Budget Estimate Business Resource Center(FYs 2016-2018) Customers Served 806 420 500 Business Action Center Resource Days 36 12 36 USDA Rural Development Workshops 2 2 - Business Support Providers Stakeholder Meetings 6 4 12 Business Development Workshops 3 2 - Business Guide Publications (Web&Print) 5 3 3 Hawaii County Entrepreneurship Program (FYs 2016-2018) Convene Cohort 2 2 - Conduct follow-up survey 2 1 - Manage vendor permits and permit payments for Kona Street Eatz 7 Ongoing - Manage social media marketing for Kona Street Eatz. 7 Ongoing - Economic Research and Outreach Program(FYs 2016-2018) Hawai`i County Data Book update - Annual Data Portal Update - - Ongoing Publish Economic Statistics 12 Monthly Monthly Web site and public document maintenance Ongoing Ongoing Ongoing eCivis Contract/numbers of grants researched 3,670 6,000 - Manage annual Request for Proposals Annual Annual New industries researched 1 - 2 Economic development initiative support 2 1 2 Track progress on Hawai`i Island Comprehensive Economic Development Strategy N/A Ongoing - Industry Development Program (FYs 2016-2018) Research new industry opportunities 1 - 2 Support new industry development projects 1 - - Social Economic Development Program(FYs 2016-2018) Identify social economic community based needs 5 3 in collaboration with community leaders. Support projects that promote social economic 1 1 - growth 300 RESEARCH & DEVELOPMENT RESOURCE CENTER Program Expenditures FY 2016-17 FY 2017-18 FY 2018-19 Actual Budget Request Operations 220,332.00 140,100 109,266 Program Total 220,332.00 140,100 109,266 301 RESEARCH & DEVELOPMENT FILM Program Description The Film Program seeks to sustainably grow media production and creative industries on Hawai`i Island by promoting the island locally, nationally, and internationally as a premier location, by supporting incoming and locally generated productions, and by engaging the local creative community to advance the industry. Program Objectives Advance Creative Industries Knowledge 1. Monitor economic and business trends in the creative industries, including music, art, performance,visual media production, broadcasting, design, publishing, education, and research, and research related opportunities and challenges for Hawaii Island. 2. Communicate trends and research findings and make related policy and program recommendations, as appropriate, based on learning and insights. 3. Build the reputation of and exposure of Hawaii Island locally,nationally, and internationally as a uniquely outstanding location for creative industries: a. Maintain the program website with current content. b. Maintain the program social media presence on Facebook, Twitter and Instagram with current content for promotion and networking. c. Using the LocationsHub tool, update and expand photo library to include at least five new albums to market and share. d. Place targeted print and online advertising in relevant industry publications to highlight Hawai`i Island's unique and diverse locations and competitive financial film incentives e. Support, facilitate and/or participate in four scouting tours or meetings with location scouts,producers, studio executives, or independent filmmakers. f. Support and/or attend at least two festivals, conferences, or trade shows to promote production on Hawai`i Island. Identify and Promote Creative Industries Resources 4. Maintain a comprehensive and current directory of creative industry contacts and local production resources. 5. Provide "on-island" support and resources, including but not limited to a. Maintaining guides for navigating permitting, licensing, and other business- related services in Hawai`i County b. Referral and support services to industry professionals. 6. Promote local, state, and federal programs and resources advancing creative industries on Hawai`i Island. 302 RESEARCH & DEVELOPMENT FILM Program Objectives (Continued) Collaborate to Advance Economic and Business Development Innovation 1. Coordinate resources, services, and industry development strategies with other government agencies and economic and business development organizations. a. Contribute to the Comprehensive Review of the Hawai`i County General Plan. b. Support implementation of the Hawai`i County Community Development Plans. c. Prepare for the 2020 update of the Hawai`i County Comprehensive Economic Development Strategy (CEDS). 2. Support other public and private sector initiatives. Explore opportunities to engage and support the broader creative industries segment of the economy on Hawai`i Island. 3. Leverage and provide grant funding and/or technical assistance for collaborative projects that build Hawai`i Island's creative industries. 4. Recommend and support innovation to build creative industries that complement and are in balance with the Island's ecology, community character, and cultural heritage. Program Highlights • Permits: The County of Hawai`i issued permits for 105 productions in FY 2016-17, accounting for an estimated $3.9 million in spending on the island. • Transmedia Accelerator: Along with the State of Hawai`i and Global Virtual Studio, the County is a partner in the GVS Transmedia Accelerator, an innovative business accelerator for entrepreneurs telling stories across multiple media platforms. The partnership will accelerate a cohort of businesses from around the state every year with products made for the world right here in Hawai`i. The GVS Transmedia Accelerator program is housed at Honua Studios, in Kona's Kaloko industrial area. The County's investment in FY 2016-17 was $220,000, representing the second phase/installment of the three-year project. • Social Media: The Hawai`i Island Film Office grew its social media presence to connect the island with the world wide film industry. Find HIFO on Instagram, Facebook, and Twitter. • Locations Trade Show: As part of the Film Offices of the Hawaiian Islands, the film office maintained a presence at the 2017 Locations trade show in Los Angeles, a premiere showcase for film locations around the world. Between meetings with studio executives and filmmakers stopping by the booth, fielded over 80 inquiries regarding future production on Hawai`i Island. 303 RESEARCH & DEVELOPMENT .�.,. o..., FILM Program Measures FY 2016-17 FY 2017-18 FY 2018-19 Actual Budget Estimate Trends/Research Briefs&Recommendations 6 Inquiries 202 225 225 Productions Completed 105 90 100 Production Revenues $7,000,000 $15,000,000 $7,000,000 Website hits xx 75,000 - Social Media Reach 35,939 75,000 45,000 Collaboration/Coordination Engagements* - - 36 *New Program Measures beginning FY2018-19 Program Expenditures FY 2016-17 FY 2017-18 FY 2018-19 Actual Budget Request Operations 261,013.58 163,420 53,420 Program Total 261,013.58 163,420 53,420 i 304 RESEARCH & DEVELOPMENT IMMIGRATION Program Description The mission of the Immigration Office is to serve as liaison on immigration matters of broad community concern, as well as serve individual needs and/or matters of immigrants on Hawai`i Island. Program Objectives 1. Expand community outreach programs and services to assist immigrant communities in accessing community resources, services and cultural awareness events: a. Provide regular workshops to assist in completing US Citizenship and renewal of Green Card applications. b. Collaborate with Consular offices to provide outreach services in Hawai`i County. c. Provide quarterly"Welcome to the US" sessions on community resources and services for newcomers. d. Provide notice of cultural awareness events to immigrant communities on a regular basis. e. Raise awareness in the immigrant communities on domestic violence resources. f. Advise health care providers on benefits that immigrants are eligible for. 2. Seek federal, State, and private grant opportunities for immigrant services. 3. Explore the feasibility of offering naturalization training to permanent residents, modeled after federal citizenship classes. 305 RESEARCH & DEVELOPMENT IMMIGRATION Program Highlights • During FY 2016-17, The Immigration Information Office participated in five outreach events. Date Name of Event # of Attendees 08/27/2016 Philippine Consulate Outreach 230 08/28/2016 Philippine Consulate Outreach 118 09/15/2016 Immigration Information Sessions - Kona 28 09/16/2016 Immigration Information Sessions -Hilo 16 09/16/2016 US Citizenship Day 14 • Philippines Consulate Outreach The Immigration Information Office acted as the lead organizer of the Philippine Consulate Outreach services. The Consulate provided services such as passport renewal;Notary Public services; authentication of documentation; reports of birth and marriage; dual citizenship; and answer questions and concerns on matters relative to Consular services. • International Christmas Parade Participated in the annual County Christmas parade in Hilo, with the theme "International Christmas" where all participants marched with our office wearing traditional and cultural clothing while holding flags representing their country or region of origin. The purpose of this exercise was to showcase the rich diversity in the County of Hawai`i, and share it with the public. • Dept. of Homeland Security/US Citizenship and Immigration Services (DHS/USCIS) The Immigration Information office, in collaboration with the DHS/USCIS and Catholic Charities Hawai`i,provided immigration information sessions on immigration status and documentation for government agencies and service providers, employers and workers, and information sessions on citizenship and naturalization processes to give shareholders a better understanding in efforts to improve service delivered to their constituents. • U.S. Citizenship Day Organized the Annual U.S. Citizenship Day to recognize and celebrate the accomplishments of those who were naturalized by the Department of Homeland Security, US Citizenship and Immigration Services (USCIS), in Honolulu. 306 RESEARCH & DEVELOPMENT IMMIGRATION Program Measures FY 2016-17 FY 2017-18 FY 2018-19 Actual Budget Estimate Telephone Inquiries for assistance 3,500 3,500 3,500 Office visit assistance 3,000 3,000 3,000 Community outreach 36 36 36 Email for assistance 100 100 100 Program Expenditures FY 2016-17 FY 2017-18 FY 2018-19 Actual Budget Request Operations 3,427.99 3,300 3,300 Program Total 3,427.99 3,300 3,300 307 RESEARCH & DEVELOPMENT RESEARCH & DEVELOPMENT Program Expenditures FY 2016-17 FY 2017-18 FY 2018-19 Actual Budget Request Number of Positions 20 20 20 Salaries and Wages 855,369.85 885,166 968,246 Operations 232,036.34 41,740 76,740 Equipment 3,752.08 150 3,150 Coqui Program 1,597.04 - - Soil and Water Conservation District 300,000.00 300,000 306,000 Program Total 1,392,755.31 1,227,056 1,354,136 Personnel Position Summary FY 2016-17 FY 2017-18 FY 2018-19 Position Title Authorized Authorized Request Director of Research&Development 1 1 1 Deputy Director of Research&Development 1 1 1 Asst.Account Clerk(1/4T)Temp 1 1 1 Administrative Services Assistant I 1 1 1 Administrative Assistant 1 1 1 Clerk III 1 1 1 Economic Development Specialist II 4 4 4 Economic Development Specialist III 6 6 6 Economic Development Tech 1 1 1 Immigration Specialist 1 1 1 Private Secretary 1 1 1 Student Helper I 1 1 1 Total 20 20 20 308 This page intentionally left blank HIGHWAY FUND PUBLIC WORKS HIGHWAY FUND Mission Statement To maintain and improve the County's roadway transport system for safe and efficient movement of people and goods around the island. Department Goals 1. To provide leadership, training, administrative,public outreach, and technical support to accomplish the Divisions' Programs. 2. To provide a safe roadway allowing efficient movement of people and goods around the island. 3. To assist Civil Defense in emergencies. 4. To update the highway inventory records and maps. Convert these to electronic files. 5. To resurface a specific number of miles island-wide as the budget allows. 6. To develop and implement operational and technical programs for traffic control devices. 7. To provide operations and maintenance of traffic control devices in a timely manner through improved scheduling of projects and personnel. 8. To develop a rapid retrieval of records system, planned activities, and documents to support litigation. 9. To expand educational programs through website and social media tools to encourage highway safety and to provide customers 24-hour access to request a repair or service. 10. To create and implement highway safety standards, and procedures. 11. To operate and maintain traffic signals, streetlights, signs, and markings island-wide. Funding Source and Position Count Highway Fund $40,436,903 Highway Fund 249 Grant Revenue $ 1,600,000 Grant Revenue/Other Total Budget: $42,036,903 Total Number of Positions 249 309 PUBLIC WORKS TRAFFIC DIVISION Program Description The Traffic Division was established under the Department of Public Works under Chapter 2, Article 9, Section 2-41 of the Hawai`i County Code. The Division installs, maintains and repairs traffic control facilities and devices and street lighting systems in compliance with Chapter 24 of the Hawai`i County Code. The Division is responsible for traffic engineering projects for the County and also educating the public on safety. Administration Section Plans, designs, and implements traffic control facilities in accordance with national standards. 1. Provides supervision and administrative support for the Division. 2. Mitigates traffic problems and improves overall roadway efficiency and safety. 3. Seeks to resolve complaints and answers inquiries using various means including website, call backs on completed work reported by the public and use of Laserfiche. 4. Develops a proactive role in the safe and efficient movement of traffic. 5. Provides information,technical support and direction to the highway safety council and the four traffic safety committees. Traffic Safety Section (Planning/Investigations, and Engineering) Responsible for the overall planning and design of Traffic Engineering related projects. 1. Conducts studies, investigations, inspections, traffic surveys, and other related activities to safeguard and facilitate vehicular and pedestrian traffic. 2. Reviews construction plans, traffic studies, zone changes, variances, etc. to ensure compliance with Division standards, guidelines, and policies for Federal, State, County and private entities. 3. Proposes, designs, and manages new traffic control related projects to help mitigate existing traffic problems and to improve overall roadway efficiency. 4. Identifies safety improvement projects based on accidents and conflict analysis procedures. 5. Oversees the restriping programs. 6. Proposes Traffic Calming initiatives to address concerns: a. Smart Signs to be used for driver's speed feedback and traffic counts b. Speed Humps for temporary and permanent installations 7. Creates, maintains and improves programs to promote highway safety and traffic education. 310 PUBLIC WORKS TRAFFIC DIVISION Program Description (continued) Traffic Signals and Streetlights Section Responsible for the design, installation, operation and maintenance of all traffic signals and streetlights on County highways and for maintaining traffic signals and streetlights on State highways. 1. Develop and implement priorities for traffic signal and streetlight installations. 2. Maintain a computerized traffic signal and streetlight database. 3. Develop and implement uninterruptible power supplies (UPS) for continuous traffic signal operations during power outages. 4. Continue to add signal systems to traffic signal server for real time monitoring and database adjustments. 5. Upgrade all traffic signals to Intelligent Transportation System(ITS) status. 6. Assist Traffic Calming Program by installing and maintaining traffic calming devices, such as Smart Signs (driver speed feedback), etc. 7. Install newly warranted signals "in-house"when possible. 'n Traffic Signs and Markings Section Responsible for the installation, operation and maintenance of all traffic control signs and pavement markings on County highways, including assisting other departments and agencies with traffic control signs and pavement markings at off-highway County facilities. 1. Develop and implement a more efficient signs and markings maintenance program. 2. Develop a more proactive role in the safe and efficient movement of traffic. 3. Develop and maintain a computerized supplies, materials, and field signs and markings inventory database. 4. Assist Traffic Calming Program by installing temporary and permanent speed humps and related accessories, such as signage and striping. Program Objectives Existing Maintenance Signals & Streetlights 1. Maintain 1%or less signal light failure rate. o Performance measurement: actual against 1% goal. 311 PUBLIC WORKS TRAFFIC DIVISION Traffic Signs & Markings 1. Restripe or install 250 line miles per year(total of 1,000 line miles over four year maintenance cycle)to address retro reflectivity. o Performance measurement: actual against 250 line miles per year goal. 2. Maintain or install 2,900 signs for retro reflectivity maintenance program. o Performance measurement: actual against 2,900 signs maintained or installed per year goal. Improvements Signals & Streetlights 1. Connect 15 signals per year to Traffic Command Center. o Performance measurement: actual against 15 signals installs per year. 2. Upgrade five crosswalks per year. o Performance measurement: actual against five crosswalks per year goal. Safety 1. Investigate and process complaints and requests (not including projects) within 30 calendar days. o Performance Measurement: 100% completion. Program Highlights Projects Complete • Completion of the LED Street lights conversion in selected areas, which marked the second change of street lighting technology within the past several decades. • Participated in the annual Ironman Triathlon, successfully working with various Federal, State and Local agencies. • Integrated the Mandli traffic sign inventory and road condition rating data into RoadSoft GIS traffic asset management program. • Implemented the island-wide traffic sign retro-reflectivity maintenance program. • Traffic education completed via traffic safety messages, lesson plans and booklets to school aged children,public service radio announcements and via the traffic website which continues to provide information, alerts and request forms for the public. 312 PUBLIC WORKS TRAFFIC DIVISION Program Measures EXISTING MAINTENANCE FY 2016-17 FY 2017-18 FY 2018-19 Actual Budget Estimate Traffic Signal&Streetlight Maintain 5%or less Failure Rate .269% 1% n/a Maintain 1%or less Failure Rate n/a n/a 1% Improve upon Failure rate of 30% 3.21% n/a n/a Traffic Signs&Markings Restripe 250 line miles/yr(total of 1,000 line miles 242.1 250 250 over four years)to address reflectivity Fabricate 3,150 signs for sign retro reflectivity 3,119 3,150 n/a maintenance program Fabricate 2,300 signs for sign retro reflectivity n/a 2,300 2,300 maintenance program Maintain or install 2,900 signs for sign retro 3,119 2,900 2,900 reflectivity maintenance program IMPROVEMENTS Traffic Signal&Streetlight Connect 15 signals/yr to Traffic Command Center 1 15 15 Convert 1500 LPS units/yr with LED lighting(total 2,306 n/a n/a of—9,600 lights) Upgrade five crosswalks/yr 0 5 5 SAFETY Investigate and process complaints and requests(not 75% 100% 100% including projects)within 30 calendar days. Program Expenditures FY 2016-17 FY 2017-18 FY 2018-19 Actual Budget Request Number of Positions 48 48 48 Salaries and Wages 2,600,575.06 2,917,347 3,104,840 Operations 4,282,628.00 4,523,994 5,223,569 Equipment 342,749.87 292,200 894,125 Program Total 7,225,952.93 7,733,541 9,222,534 313 PUBLIC WORKS TRAFFIC DIVISION Personnel Position Summary FY 2016-17 FY 2017-18 FY 2018-19 Position Title Authorized Authorized Request Civil Engineer III 1 1 1 Civil Engineer IV 1 1 1 Civil Engineer V 1 1 1 Civil Engineer VI 1 1 1 Clerk III 1 1 1 Electrical Engineer 1 1 1 Electrician 3 2 1 Electronic Technician 1 1 1 Engineering Support Tech III 1 1 2 Lead Traffic Electrician(1 in Kona) 2 2 2 Lead Traffic Signs&Markings Painter(2 in Kona) 5 5 5 Office Manager 1 1 1 Program Support Technician 2 2 1 Senior Account Clerk 1 1 1 Student Helper I 1 1 1 Supervising Traffic Technician 1 1 1 Traffic Electrician 4 5 6 Traffic Electrician Supervisor II 1 1 1 Traffic Operations Supervisor 1 1 1 Traffic Signal and Streetlight Inspector 1 1 2 Traffic Signs&Markings Helper(1 in Kona) 2 2 2 Traffic Signs&Markings Installer(2 in Kona) 5 5 5 Traffic Signs&Markings Painter(2 in Kona) 5 5 5 Traffic Signs&Markings Supervisor II 2 2 2 Traffic Signs&Markings Supervisor III 1 1 1 Traffic Technician II 1 1 0 Traffic Technician IV 1 1 1 Total 48 48 48 1 314 PUBLIC WORKS HIGHWAY MAINTENANCE DIVISION Program Description Highway Administration The Highway Maintenance Division oversees and directs all Highway Programs; i.e., maintenance of roadways, flood control structures and canals. The Division also establishes safety programs and conducts training, coordinates in-house resurfacing projects and responds to various emergencies as needed. District Baseyards Each District Baseyard continues to repair and maintain roads, streets, highways, bridges, storm drains and other flood control structures in the County. The Baseyards also respond as needed to various emergencies caused by accidents, hazardous material spills and other natural events (fires, storms, earthquakes etc.). Program Objectives 1. Continue island-wide in-house resurfacing program and resurface a total of 20 miles. 2. Evaluate the grass cutting operation and maintain the standard of six miles (12 total)per operator/equipment per workday and the goal of a five-week cycle per district. Program Highlights Resurfaced 23.70 miles* of various County roads: South Hilo 6.20 miles North Hilo/Hamakua 1.00 miles North/South Kohala 8.20 miles North/South Kona 3.20 miles Ka`u 2.10 miles Puna 3.00 miles *Includes Roads In Limbo and shoulder improvements South Hilo worked on Alawaena Road, and completed shoulder work on Railroad Avenue and near Carvalho Park.North/South Kohala was able to work on the Waikoloa Road shoulders.North/South Kona worked on Ane Keohokalole Highway and Hualalai Road shoulders. Ka`u helped out in Wood Valley, and Puna worked on Road 8 and Kualii Road. 315 PUBLIC WORKS HIGHWAY MAINTENANCE DIVISION Program Measures FY 2016-17 FY 2017-18 FY 2018-19 Actual Budget Estimate Resurfacing Miles(Varying Widths) 32 20 20 South Hilo 7 5 5 North Hilo/Hamakua 3 2 2 North/South Kohala 8 3 3 North/South Kona 6 4 4 Kati 4 2 2 Puna 4 4 4 Grass Cutting Operation(Cycle for Each District,in Weeks): South Hilo 5 5 5 North Hilo/Hamakua 5 5 5 North/South Kohala 5 5 5 North/South Kona 5 5 5 Ka`u 5 5 5 Puna 5 5 5 Program Expenditures FY 2016-17 FY 2017-18 FY 2018-19 Actual Budget Request Number of Positions 201 201 201 Permanent/Temporary 165/36 165/36 165/36 Salaries and Wages 6,413,958.52 7,407,742 8,035,222 Operations 6,412,825.19 3,917,584 5,760,999 Equipment 2,719,167.30 27,000 299,600 Program Total 10,746,531.32 11,352,326 14,095,821 316 PUBLIC WORKS HIGHWAY MAINTENANCE DIVISION Personnel Position Summary FY 2016-17 FY 2017-18 FY 2018-19 Position Title Authorized Authorized Request Account Clerk - 1 1 Accountant II 1 1 1 Civil Engineer IV 1 1 1 District Road Overseer II 5 5 5 Equipment Operator I 25 25 25 Equipment Operator II 26 26 26 Equipment Operator III 9 9 9 Equipment Operations Instructor 1 1 0 Highway Division Chief 1 1 1 Highway Superintendent 1 1 1 Highways Support Technician II 1 1 1 Laborer I 1 Laborer II 68 68 68 Lead Mason 1 1 1 Mason 1 1 1 Road Construction&Maintenance Supervisor I 4 4 4 Road Construction&Maintenance Supervisor II 10 10 10 Safety&Driver Improvement Coordinator 1 1 1 Senior Account Clerk 7 6 6 Street Cleaning Supervisor 1 1 1 Street Sweeper Operator 1 1 1 Subtotal 165 165 165 TEMPORARY POSITIONS: Equipment Operations Instructor Temp 3 3 3 Equipment Operator I Temp 6 6 6 Equipment Operator II Temp 5 5 5 Equipment Operator III Temp 4 4 4 Lead Mason Temp 1 1 1 Mason Temp 3 3 3 Road Constr&Maintenance Supervisor I Temp 6 6 6 Student Helper II 1 1 1 Tree Trimmer Temp 4 4 4 Worker's Compensation Position 3 3 3 (Temporary Positions) Subtotal 36 36 36 Total 201 201 201 317 MASS TRANSIT AGENCY HIGHWAY FUND Program Description Refer to Mass Transit Agency under the General Fund Section. Program Objectives Refer to Mass Transit Agency under the General Fund Section. Program Highlights Refer to Mass Transit Agency under the General Fund Section. Program Expenditures FY 2016-17 FY 2017-18 FY 2018-19 Actual Budget Request Operations 6,660,177.64 7,200,000 9,200,000 Equipment - - - _ Program Total 6,660,177.64 7,200,000 9,200,000 318 PUBLIC WORKS HIGHWAY FUND MISCELLANEOUS FY 2016-17 FY 2017-18 FY 2018-19 Actual Budget Request Roads in Limbo 21,540.05 200,000 400,000 Highway Engineering - - 88,248 Bridge Inspection 2,101.54 5,300 5,300 Fringe Benefits Health Fund 1,025,593.32 1,400,000 1,400,000 Pension Accumulation 1,535,517.16 1,800,000 1,800,000 FICA 627,789.81 775,000 775,000 Worker's Compensation 714,505.74 504,000 700,000 Total Fringe Benefits 3,903,406.03 4,479,000 4,675,000 Supplemental Transfers Transfer to Capital Projects Fund 3,351,549.73 3,500,000 3,700,000 Other Costs Provision for Compensation Adjustment - 392,837 100,000 Provision for Pension Lag Adjustment Vacation Pay - 50,000 50,000 Refund Auto/Trailer Tax Provision for Reallocation Public Safety Disaster/Emergency 22,743.69 200,000 500,000 Total Other Costs 22,743.69 642,837 650,000 Total Miscellaneous 7,324,084.73 9,027,137 10,018,548 319 This page intentionally left blank SEWER. FUND ENVIRONMENTAL MANAGEMENT SEWER FUND Mission Statement To protect public health and environment, support the County, and encourage a safe and rewarding workplace. Division Goals 1. To protect public health and safety and the environment. 2. To meet or exceed all wastewater discharge permit and regulatory compliance requirements. 3. To provide the best service at the least cost while balancing the needs and desires of the administration, council, employees, and general public. 4. To sustain no lost-time injuries and maintain a healthy and committed workforce. Funding Source and Position Count Sewer Fund $ 9,900,706 Sewer Fund 61 Subsidy $ 2,980,294 Grant Revenue/Other Grant Revenue - Total Budget: $12,881,000 Total Number of Positions: 61 320 ENVIRONMENTAL MANAGEMENT WASTEWATER DIVISION ADMINISTRATION Program Description The Administration program of the Wastewater Division(WWD) includes the administration and engineering functions. Administration manages the countywide wastewater system, maintains effective long-range plans via the Capital Improvement Program(CIP) and Equipment Replacement Fund(ERF) planning process, coordinates with the Environmental Management Commission(EMC), the Department Administration and County Council, administers permit applications, maintains archives, and maintains public relations through education and problem solving as needed. Program Objectives 1. Start the construction renovation of the Pua Sewage Pump Station (SPS)to mitigate pressure surge in the force main; replace valves and electrical switchgear; and improve the odor control system components. 2. Continue the initiated construction of the force main replacement at Lanihau, Hale Halawai and Keopu SPS. 3. Secure site and begin the design for a new wastewater treatment plant for the Na`alehu Large Capacity Cesspool (LCC)Replacement project. 4. Secure site and initiate design of a new wastewater treatment plant for the Pahala LCC Replacement Project. 5. Complete design and begin the construction for the R-1 Project that will upgrade the Kealakehe Wastewater Treatment to include treating the effluent to reuse water. 6. Initiate construction of the Lono Kona Sewer Improvement District Project. 7. Implement sewer rate increase to adequately support Wastewater facilities including sewer mains, sewage pump stations and wastewater treatment plants. Program Highlights g 1. Completed the repair of the underwater pipe support for the Hilo Wastewater Treatment Plant Outfall following receipt of the required permits from the Department of Health and the U.S. Army Corps of Engineers. 2. Continued to work with the State Department of Transportation on completing the installation of the County's sewer and effluent reuse pipes as part of the Queen Ka`ahumanu Highway Widening Project—Phase 2. 3. Began the community outreach process.for the R-1 project by conducting numerous interviews with individuals as well as a public scoping meeting as a follow-up to the EISPN published in March 2017. 321 ENVIRONMENTAL MANAGEMENT WASTEWATER DIVISION ADMINISTRATION 4. Continued to make progress on the sewer design for the Lono Kono Sewer Improvement District Project. Program Measures FY 2016-17 FY 2017-18 FY 2018-19 Actual Budget Estimate REGULATORY COMPLIANCE PROGRAM Number of NPDES Permit Violations 7 Note(1) Note(1) Number of Reportable Sewage Spills 6 3 4 Number of Reportable Treatment Bypass 4 3 4 Number of HIOSH Citations 3 0 0 SEWER CONNECTION PROGRAM Number of Building/Plumbing Permits Processed 336 250 290 Number of Sewer Connection Plans Reviewed 23 30 25 Number of Sewer Connections Inspected 21 10 15 PRIVATE SEWER EXTENSION PROGRAM Number of Private Sewer Extension Plans Reviewed 1 4 3 Number of Private Sewer Extensions Inspected 2 4 3 REPLACEMENT RESERVE ACCOUNT PROGRAM Number of Design Projects Completed 0 2 1 Number of Construction Projects Completed 1 1 1 Note(1)—The new permits for the Hilo and Papa`ikou Wastewater Treatment Plants include nutrient removal requirements and interim Discharge Limitations. As COH facilities were not designed to achieve nutrient removal it is expected that Permit Violations will occur under new NPDES Permits. 322 ENVIRONMENTAL MANAGEMENT WASTEWATER DIVISION OPERATIONS Program Description The Operations program involves operating,maintaining, and repairing wastewater collection, pumping, treatment, and disposal facilities and equipment. The Operations program includes coordinating the planning, design, construction and inspection of equipment replacement projects with Wastewater Administration, performing laboratory analyses to determine permit compliance and efficiency of plant processes; ensuring regulatory compliance; and storing and maintaining adequate inventory of spare parts and supplies. Program Objectives 1. Continue to perform electrical assessments on various wastewater facilities to maintain compliance with OSHA regulatory requirements. 2. Increase preventative maintenance efforts on electrical generators and energy transfer devices. 3. Continue to implement procedures to maintain a required level of safety at the wastewater facilities to meet OSHA and HIOSH regulatory requirements. Program Highlights 1. Initiated the mold remediation work at the Administration Building at the Hilo Wastewater Treatment Plant. 323 ENVIRONMENTAL MANAGEMENT WASTEWATER DIVISION OPERATIONS Program Measures FY 2016-17 FY 2017-18 FY 2018-19 Actual Budget Estimate WASTEWATER TREATMENT PROGRAM Percent of Wastewater Treatment Plants Receiving 20% 20% 20% Acceptable or Conditional Rating from DOH Hilo WWTP—Average Daily Flow(mgd) 2.9 2.6 2.6 Papa`ikou WWTP-Average Daily Flow(mgd) 0.1 0.1 0.1 Kulaimano WWTP-Average Daily Flow(mgd) 0.1 0.1 0.1 Kapehu WWTP-Average Daily Flow(mgd) 0.01 0.01 0.01 Kealakehe WWTP-Average Daily Flow(mgd) 1.5 1.6 1.6 Honoka`a WWTP—Average Daily Flow(mgd) 0.07 0.05 0.05 Kaloko WWTP—Average Daily Flow(mgd) 0.017 0.016 0.16 Pass EPA laboratory quality control test? Yes Yes Yes EFFLUENT REUSE PROGRAM Total Volume of Effluent Recycled(kgal/yr) 0 0 0 SEWER LINE MAINTENANCE PROGRAM Miles of Sewer Lines Cleaned 20 25 30 Miles of Sewer Lines Video Inspected 6 5 6 Number of Point Repairs Completed 6 8 15 PLANT MAINTENANCE PROGRAM Number of Work Orders Completed 159 300 300 Number of Outstanding Work Orders 62 50 60 324 ENVIRONMENTAL MANAGEMENT WASTEWATER DIVISION Program Expenditures FY 2016-17 FY 2017-18 FY 2018-19 Actual Budget Estimate Number of Positions 58 60 61 Salaries and Wages 3,128,079.16 3,651,550 3,784,773 Operations 4,455,096.19 8,001,724 6,842,592 Equipment 74,661.64 273,850 212,385 Operator Training Facility 15,403.00 15,400 15,450 Program Total 7,673,239.99 11,942,524 10,855,200 Personnel Position Summary FY 2016-17 FY 2017-18 FY 2018-19 Position Title Authorized Authorized Request Assist Wastewater Treatment Plant Operator Temp 4 4 4 Assistant Wastewater Treatment Plant Operator 7 7 7 Civil Engineer III 1 1 1 Civil Engineer IV 1 2 3 Civil Engineer VII 1 1 1 Clerk III - 1 1 Engineering Student 1 1 1 Engineering Support Tech IV 1 1 1 GIS Analyst I 1 1 - Lead Plant Electrician/Electronics Repairer 1 1 1 Mechanical Repairer 2 2 2 Plant Electrician/Electronics Repairer 1 1 1 Program Manager - - 1 Sanitary Chemist I 1 1 1 Sanitary Chemist III 1 1 1 Sewer Maintenance Repairer 6 6 6 Sewer Maintenance Working Supervisor 2 2 2 Storekeeper 1 1 1 Student Helper I 1 1 1 Student Helper II 1 1 1 Wastewater Deputy Division Chief 1 1 1 Wastewater Operations Superintendent 2 2 2 Wastewater Plant Maintenance Mechanic 3 3 3 Wastewater Plant Maintenance Mechanic Supervisor 1 1 1 Wastewater Plant Working Supervisor III 1 1 1 Wastewater Project Manager 1 1 1 Wastewater Treatment Plant Operator I 5 5 5 Wastewater Treatment Plant Operator II 2 2 2 Wastewater Treatment Plant Operator III 4 4 4 Wastewater Treatment Plant Operator IV 2 2 2 Wastewater Treatment Plant Supervisor III 1 1 1 Wastewater Treatment Plant Supervisor IV 1 1 1 Total 58 60 61 325 ENVIRONMENTAL MANAGEMENT WASTEWATER DIVISION Personnel Position Summary (continued) FY 2016-17 FY 2017-18 FY 2018-19 Actual Budget Estimate Fringe Benefits . FICA 228,155.01 274,445 288,500 Pension Accumulation 511,589.79 617,888 713,800 Health Fund 268,963.51 325,626 443,500 Worker's Compensation 78,077.63 70,000 80,000 Total Fringe Benefits 1,086,785.94 1,287,959 1,525,800 Other Costs Provision for Compensation Adjustment - 180,000 - Replacement Reserve Account 6,644.00 500,000 500,000 Total Other Costs 6,644.00 680,000 500,000 326 This page intentionally left blank CEMETERY FUND PARKS & RECREATION CEMETERY FUND Mission Statement The Department of Parks and Recreation Cemetery Fund provides affordable burial facilities for residents of Hawai`i County. Department Goals To improve, maintain and upkeep 'Alae Cemetery. Program Description The Cemetery Fund was authorized to use the revenues from plot sales at 'Alae Cemetery for the improvement, maintenance, and upkeep of'Alae Cemetery. Program Objectives Conduct maintenance and repair activities. Program Highlights • Maintenance and upkeep of the cemetery has been done on a daily basis. Funding Source and Position Count Cemetery Fund $10,000 Cemetery Fund Grant Revenue - Grant Revenue/Other Total Budget: $10,000 Total Number of Positions 327 PARKS & RECREATION CEMETERY FUND Program Measures FY 2016-17 FY 2017-18 FY 2018-19 Actual Budget Estimate Acres Maintained 42.37 42.37 42.37 Program Expenditures FY 2016-17 FY 2017-18 FY 2018-19 Actual Budget Request Operations - 10,000 , 10,000 Program Total - 10,000 10,000 328 BIKEWAYFUND PARKS & RECREATION BIKEWAY FUND Mission Statement The Department of Parks &Recreation Bikeway Fund promotes safe bicycling transportation and recreation. Department Goals 1. Provide safe bicycling recreational opportunities for all age groups. 2. Match local Bikeway Funds with federal money whenever possible and desirable. 3. Support programs, planning and physical bikeways (on-road and off-road)that promote bicycling for transportation, recreation and sport. 4. Conduct maintenance and repair activities. Program Description The Bikeway Fund collects fees for the bikeway fund that will be used for the promotion of bicycle education and recreational activities, as well as the maintenance of County bikeways. Funding Source and Position Count Bikeway Fund $223,000 Bikeway Fund Grant Revenue - Grant Revenue/Other Total Budget: $223,000 Total Number of Positions 329 PARKS & RECREATION BIKEWAY FUND Program Objectives 1. Conduct one recreational bike activity in each of five recreational districts by June 30, 2018. Program Highlights PATH—Peoples Advocacy for Trails Hawaii,through a grant with the County of Hawaii, conducted bike education to 1,234 students at 22 schools and two gyms. Program Measures FY 2016-17 FY 2017-18 FY 2018-19 Actual Budget Estimate Participants in Recreational Activities 0 270 270 Program Expenditures FY 2016-17 FY 2017-18 FY 2018-19 Actual Budget Request Operations 42,302.00 71,000 223,000 Equipment 43,302.35 - - Program Total 85,604.35 71,000 223,000 330 BEAUTIFICATION FUND PUBLIC WORKS BEAUTIFICATION FUND Mission Statement To beautify and enhance highways and roadways under the ownership, control and jurisdiction of Hawai`i County. Department Goals 1. To maintain several median strips in Kailua-Kona. 2. To control roadside trash by providing refuse containers and pick-up. 3. To maintain and provide new plantings along highways, roadways and County facilities visible along highways and roadways to create green aesthetically pleasing landscape. Program Description The Beautification Fund involves planning projects and working with the community to beautify the roadways and appropriate facilities in order to enhance the traveling experience. Program Objectives 1. Continue to initiate two roadside planting projects every year. 2. Continue to plant or replant a minimum of ten trees each year. 3. Enhance and continue the existing Litter Pick-up along County Roads Program with the Highways Division of the Department of Public Works. Funding Source and Position Count Beautification Fund $393,950 Beautification Fund Grant Revenue - Grant Revenue/Other Total Budget: $393,950 Total Number of Positions 331 PUBLIC WORKS BEAUTIFICATION FUND Program Highlights Continue a cooperative program with the Department of Parks and Recreation to better implement the beautification projects. A cooperative program between the downtown associations in Hilo and Kona and the Highways Division regarding trash bin installation and maintenance has been established. Our crews remove trash and replace the liners. FY2017-18 started a project to support the hotels on Banyan Drive by trimming the Banyan trees and maintaining the trash bins at the bus stops. Certain median strips landscaping in the Kona district have been a cooperative effort with the County contributing for irrigation water and the Kailua Village Business Improvement District contributing all expenses for plant materials, irrigation systems and labor to install and maintain. Program Measures FY 2016-17 FY 2017-18 FY 2018-19 Actual Budget Estimate New Projects Initiated 2 2 2 Trees Planted 0 10 10 Additional Information: Refuse Containers Provided Pahoa Village (seven 55 gal Bins+two minimum 30 gal Bins for 7 7 7 recycling) Refuse Containers Provided Puako Beach Road 6 6 6 (six 3 cu.yd.Bins+two minimum 30 gal Bins) Refuse Containers provided on Banyan Drive(two regular trash bins at the bus stops fronting Naniloa 2 2 2 hotel) 332 PUBLIC WORKS BEAUTIFICATION FUND Program Expenditures FY 2016-17 FY 2017-18 FY 2018-19 Actual Budget Request Salaries&Wages - - - Operations 226,814.80 232,800 232,800 Equipment 75,895.12 121,800 161,150 Program Total 302,709.92 354,600 393,950 333 This page intentionally left blank VEHICLE DISPOSAL FUND ENVIRONMENTAL MANAGEMENT VEHICLE DISPOSAL FUND Mission Statement To protect public health and safety and the environment by removing and disposing of derelict and abandoned vehicles and properly disposing of waste generated from such vehicles. Department Goals 1. To remove derelict/abandoned vehicles from public roadways on a timely basis. This includes all public roadways and private subdivision roadways that are open to public access. 2. To process and properly manage all derelict/abandoned vehicles in a timely manner. 3. To coordinate special community events to remove derelict/abandoned vehicles island-wide. Program Description The Derelict and Abandoned Vehicle Disposal Program provides for identification, removal, and temporary storage of derelict/abandoned vehicles, as well as processing/recycling of derelict vehicles in accordance with program procedures. Program Objectives 1. Coordinate removal from public access roadways those vehicles classified as abandoned/derelict. 2. Utilize West Hawaii Sanitary Landfill facility as a strategic station to effectively manage the removal of vehicles in the North Kona and Hamakua Community. 3. Monitor the program and contracts to ensure that all derelict/abandoned vehicles are being processed and recycled in compliance with Department of Health requirements. 4. Complete the remediation of the Kona Scrap metal facility. Funding Source and Position Count Vehicle Disposal Fund $3,476,979 Vehicle Disposal Fund 3 Grant Revenue Grant Revenue/Other Total Budget: $3,476,979 Total Number of Positions 3 334 ENVIRONMENTAL MANAGEMENT VEHICLE DISPOSAL FUND Program Highlights • Received 1,121 vehicle incident reports forwarded from the County Police Department in FY16-17. A total of 750 vehicles were towed to a salvage facility or impounded as necessary. 447 vehicles were removed from West Hawai`i, and 303 vehicles were removed from East Hawai`i. There were 371 vehicle incident reports received which were either not on location, duplicate reports, on private property or towed by a private towing company. • Held one abandoned vehicle auction for the vehicles that were not claimed by the registed owners. Program Measures FY 2016-17 FY 2017-18 FY 2018-19 _ Actual Budget Estimate Vehicles Processed 750 700 1,100 Vehicles Investigated 1,121 1,000 1,600 Program Expenditures FY 2016-17 FY 2017-18 FY 2018-19 Actual Budget Request Number of Positions 3 3 3 Salaries and Wages 88,666.85 116,828 124,729 Operations 1,374,836.76 3,027,900 3,158,250 Equipment 724.96 500 130,500 Program Total 1,464,228.57 3,145,228 3,413,479 Personnel Position Summary FY 2016-17 FY 2017-18 FY 2018-19 Position Title Authorized Budget Request Derelict/Abandoned Vehicle Coordinator 2 2 2 Clerk III 1 1 1 Total 3 3 3 335 ENVIRONMENTAL MANAGEMENT VEHICLE DISPOSAL FUND MISCELLANEOUS FY 2016-17 FY 2017-18 FY 2018-19 Actual Budget Request Fringe Benefits FICA 5,069.68 9,000 9,500 Pension Accumulation 12,348.85 19,900 24,000 Health Fund 16,504.07 28,000 28,000 Worker's Compensation - 2,000 2,000 Total Fringe Benefits 33,922.60 58,900 63,500 Other Costs Provision for Compensation Adjustment - - - Total Other Costs - - - Total Miscellaneous - - - 336 This page intentionally left blank SOLID WASTE FUND ENVIRONMENTAL MANAGEMENT SOLID WASTE FUND Mission Statement To protect public health and safety, and the environment by receiving, handling and properly disposing of solid waste generated within the County of Hawai`i, following applicable Federal, State, and Local laws and regulations. To develop,maintain, and enhance programs which encourage the public to divert recyclable and reusable materials from land disposal. Department Goals 1. Continue planning for revenue producing programs or grants to reduce the Solid Waste Division's dependency on the General Fund and to ultimately become financially self- sufficient. 2. Comply with Federal, State, and Local laws and regulations relating to solid waste management. 3. Provide clean and convenient transfer stations island-wide for the public to safely dispose of household refuse and divert recyclable materials away from the landfill. 4. Provide safe and efficient disposal sites for commercial solid waste. 5. Target a 40% reduction or diversion rate for our recyclable commodities from entering the landfill by 2020. Provide convenient options for residents to recycle. 6. Continue planning for the future use, closure, and/or replacement of selected facilities based on evolving technology, regulations and demands on manpower and facilities. 7. Continue post-closure maintenance and monitoring at the Kailua and Waimea landfills in accordance with Federal and State regulations. 8. Continue to provide convenient events and locations island-wide for the proper disposal of household hazardous waste, used motor oil, and e-waste. 9. Continue to utilize the Notice of Authorization system to maximize airspace at the South Hilo Sanitary Landfill and assist with final closure plans by directing construction and demolition debris to the West Hawaii Sanitary Landfill. Funding Source and Position Count Solid Waste Fund $16,023,956 Solid Waste Fund 128 Subsidy $19,281,770 Grant Revenue/Other 1 Grant Revenue $ 536,292 Total Budget: $35,842,018 Total Number of Positions 129 337 ENVIRONMENTAL MANAGEMENT SOLID WASTE FUND Program Description The Solid Waste Division operates and maintains, by either County personnel or by contractual services, all solid waste collection, disposal, recycling and reuse facilities in the County of Hawai`i, in accordance with Federal, State and Local laws and regulations. This includes two active landfills,two inactive landfills, twenty-two transfer stations and island-wide hauling operations. This also includes various events that are held to collect more specialized materials such as household hazardous waste and e-waste. Program Objectives 1. Update the Integrated Solid Waste Management Plan for the County of Hawai`i. 2. Continue repairs and enhancement services at all County transfer stations. 3. Fleet Maintenance - continue a daily maintenance checklist and recurring replacement schedule on our heavy equipment based on age and repair costs. 4. Continue to comply with Department of Health Chapter 58.1 Hawai`i Administrative Rules to ban or require source separation of green waste from entering County disposal facilities. 5. Continue to expand the County's green waste collection to additional Transfer Stations island-wide. Improve the County's ability to process green waste into usable commodities such as compost and mulch for residential and agricultural use. 6. Establish a prioritized location for a Compost Facility in East Hawai'i, conduct an Environmental Assessment for the priority site and then move toward construction of the new facility. This facility will be used to compost greenwaste, food waste and contaminated paper. 7. Continue to communicate with tire vendors within Hawai'i County regarding the County's ban on disposal of tires within solid waste facilities and the obligation they have to collect appropriate disposal fees. 8. Continue post-closure maintenance and monitoring of Kailua and old Waimea landfills. 9. Continue to provide recycling education, glass and mixed recyclables, e-waste collections, used motor oil collection, reuse centers and household hazardous waste collections. 10. Continue to support the State DOH HI-5 programs and redemption centers for the public. 338 ENVIRONMENTAL MANAGEMENT SOLID WASTE FUND Program Highlights • Awarded a construction contract for the cleanup of the Kailua Scrap metal facility as approved by DOH. • Continued with ongoing work by Inaba Engineering for survey work for the closure of the South Hilo Sanitary Landfill. Work includes surveying and calculations of the estimated available remaining airspace that the landfill has. • Continued with filling the North Face sliver fill operation to gain additional life at the South Hilo Sanitary Landfill by utilizing all available air space. Increased surveying to improve operating practices and achieve higher rates of compaction, and continue utilizing alternative daily cover. • Awarded a consulting contract and began the design work for the closure of the South Hilo Sanitary Landfill. • Achieved a 25% diversion rate of recyclable commodities from entering the landfill through County diversion programs. County was unable to get additional diversion information from State of Hawai`i DOH, which factors in data obtained on private recyclers. • Achieved a rate of redemption of 88% for the HI-5 program in FY 2016-17. 339 ENVIRONMENTAL MANAGEMENT SOLID WASTE FUND Program Measures FY 2016-17 FY 2017-18 FY 2018-19 Actual Budget Estimate _ Additional Information East Hawaii Tons of Refuse Disposed at Transfer Stations 35,956 37,000 37,000 Transfer Stations Maintained 8 8 8 Total Chutes for Container Trailers 15 15 15 Total Container Trailers Available 40 40 40 Active Landfills Maintained 1 1 1 Reuse Centers 3 3 3 Recycling Processing&Collection Centers 8 8 8 Total Tonnage Disposed at Hilo Landfill 72,247 70,000 32,000 West Hawaii Tons of Refuse Disposed at Transfer Stations 46,022 46,000 47,000 Transfer Stations Maintained 14 14 14 Total Chutes for Container Trailers 17 17 17 Total Container Trailers Available 39 39 39 Active Landfills Maintained 1 1 1 Reuse Centers 3 3 4 Closed Landfills Maintained 2 2 2 Recycling Processing&Collection Centers 12 12 12 Total Tonnage Disposal at West Hawaii Landfill 122,915 126,700 180,000 County-wide diversion from landfill rate* 25% 23% 25% *Rates primarily reflect diversion through County programs and includes a limited amount of data available on private recycling. Program Expenditures FY 2016-17 FY 2017-18 FY 2018-19 Actual Budget Request Number of Positions 128 129 129 Salaries and Wages 6,374,992.84 6,529,444 6,724,015 Operations 19,949,585.60 22,788,337 25,759,307 Equipment 360,072.85 1,850 48,350 Program Total 26,684,651.29 6,529,444 6,724,015 340 ENVIRONMENTAL MANAGEMENT SOLID WASTE FUND Personnel Position Summary Position Title FY 2016-17 FY 2017-18 FY 2018-19 Authorized Authorized Request Civil Engineer III 1 1 1 Clerk III 1 1 1 Environmental Compliance Specialist 1 1 1 Equipment Operator II Temp 1 1 1 Equipment Operator III 36 36 36 Equipment Operator III Temp 1 1 1 Laborer II 1 1 1 Lead Solid Waste Transfer Station Attendant 2 2 2 Program Support Technician 1 1 1 Recycling Coordinator 1 1 1 Recycling Specialist I - 1 - Recycling Specialist II 2 2 3 Recycling Specialist III 1 1 1 Safety Driver Improvement Coordinator 1 1 1 Scale Attendant 4 4 4 Solid Waste Deputy Operations Division Chief 1 1 1 Solid Waste Facility Attendant 53 53 53 Solid Waste Operations Division Chief 1 1 1 Solid Waste Superintendent 2 2 2 Solid Waste Supervisor 4 4 4 Solid Waste Transfer Station Attendant Temp 3 3 3 Solid Waste Working Supervisor 4 4 4 Solid Waste Working Supervisor Temp 3 3 3 Student Helper I 1 1 1 Student Helper II 1 1 1 Welder 1 1 1 Total 128 129 129 341 ENVIRONMENTAL MANAGEMENT SOLID WASTE FUND MISCELLANEOUS FY 2016-17 FY 2017-18 FY 2018-19 Actual Budget Request Fringe Benefits FICA 450,276.79 490,000 521,201 County Pensions 1,054,842.45 1,100,000 1288145 Health Fund 703,464.43 770,000 830,000 Vacation Pay - 30,000 30,000 Worker's Compensation 597,591.05 541,000 641,000 Total Fringe Benefits 2,806,174.72 2,931,000 3,310,346 Other Costs Provision for Compensation Adjustment - 340,000 - Total Other Costs - 340,000 - Total Fringe Benefits 2,806,174.72 3,271,000 3,310,346 342 GOLF COURSE FUND PARKS & RECREATION GOLF COURSE FUND Mission Statement The Department of Parks & Recreation Golf Course Fund strives to provide a quality recreational experience for the golfing community with excellence, integrity and aloha. Department Goals To continue to provide the golf public with a challenging, safe, and well-maintained facility. Program Description This program operates and maintains the only public golf course on the Island of Hawai`i. Activities include the maintenance of grounds and facilities, and the scheduling of all golf activities. Funding Source and Position Count Golf Course Fund $ 841,849 Golf Course Fund 20 Subsidy $ 580,368 Grant Revenue/Other - Total Budget: $1,422,217 Total Number of Positions 20 343 PARKS & RECREATION GOLF COURSE FUND Program Objectives 1. Improve, beautify and maintain the greens, tees and fairways at the Hilo Municipal Golf Course by: a. aerating all golf course greens in October and May, weather permitting; b. verticut and de-thatch all greens in July, October, January, and April, weather permitting, or as needed; c. controlling application of fertilizer and pesticide to greens, fairways and tees weekly, or as needed; d. controlling application of herbicide to greens,tees, stream beds, ditches and course boundaries weekly, or as needed; e. daily mowing of greens; f. mowing of tee tops every Thursday, weather permitting; g. mowing of fairways Monday through Friday, weather permitting; h. top dressing greens monthly, weather permitting; i. rolling of greens on a weekly basis, or as needed. 2. Schedule and assign tee times for: a. individuals and groups on a daily basis; b. club tournaments every six months; c. larger fundraising tournaments on an annual basis. Targeting, but not limited to six fundraisers per fiscal year. 3. Schedule inspection and repairs of course structures, clubhouse facilities and maintenance warehouse during the months of July, October, January, and April. 4. Daily routine inspections and maintenance of equipment, course vehicles and safety equipment. 5. 100% of employees will be exposed to safety talks at least once per month. 344 PARKS & RECREATION ,�- GOLF COURSE FUND Program Measures FY 2016-17 FY 2017-18 FY 2018-19 Actual Budget Estimate Acres Maintained 124 124 124 Rounds of Golf 58,874 75,000 73,000 Tournaments 11 10 10 Aerated Greens 38 38 38 Course Closures 5 10 10 Play Suspensions 8 15 15 Program Expenditures FY 2016-17 FY 2017-18 FY 2018-19 Actual Budget Request Number of Positions 20 20 20 Salaries and Wages 789,442.12 831,678 875,177 Operations 139,934.85 185,689 191,756 Equipment 3,500.00 50 50 Program Total 932,876.97 1,017,417 1,066,983 Personnel Position Summary FY 2016-17 FY 2017-18 FY 2018-19 Position Title Authorized Authorized Request Equipment Operator I Temp 1 1 1 Golf Course Groundskeeper I 7 7 7 Golf Course Groundskeeper II 4 4 4 Golf Course Groundskeeper III 1 1 1 Golf Course Maintenance Supervisor 1 1 1 Golf Course Administrator 1 1 1 Golf Course Operations Assistant 1 1 1 Golf Course Starter 1 1 1 ' Golf Course Starter'/2T 2 2 2 Mechanical Repairer-Welder 1 1 1 Total 20 20 20 345 PARKS & RECREATION GOLF COURSE FUND MISCELLANEOUS FY 2016-17 FY 2017-18 FY 2018-19 Actual Budget Request Fringe Benefits FICA 53,844.01 56,000 64,000 Pension Accumulation 131,319.97 141,386 167,234 Health Fund 106,324.20 118,000 118,000 Worker's Compensation 2,346.00 6,000 6,000 Total Fringe Benefits 293,834.18 321,386 355,234 Other Costs Provision for Compensation Adjustment - 46,000 - Total Other Costs - 46,000 - Total Miscellaneous 293,834 367,386 355,234 346 GEOTHERMAL RELOCATION & COMMUNITY BENEFITS FUND PLANNING GEOTHERMAL RELOCATION & COMMUNITY BENEFITS FUND Mission Statement To establish and administer a geothermal relocation and community benefits program for the relocation of qualified owner-occupants residing near the Puna Geothermal Venture's plant who want to be permanently relocated, and to fund expenditures for the benefit of Lower Puna. Department Goals The Planning Department is authorized to establish a program for the relocation of owner-occupants residing near the Puna Geothermal Venture's plant and who want to be permanently relocated, and to fund expenditures for the benefit of Lower Puna, including, but not limited to, road improvements, water infrastructure development, land acquisition, parks and recreational facility needs, civil defense, and mass transit improvements. The Planning Director is hereby authorized to purchase the affected properties by negotiation for not more than 130% of the assessed value, as determined by the Real Property Tax Division of the Department of Finance, and dispose of the affected properties by public auction or pursuant to Article 19 of Chapter 2, with the exception of the requirement for council resolution found in Section 2-111(a). Complete the purchases of new relocation requests and complete disposition such properties. Complete the request(s)to fund Community Benefits for Lower Puna submitted by District 4 and District 5 Council offices. Funding Source and Position Count Geothermal Relocation & $1,000,000 Geothermal Relocation & Community Benefits Fund Community Benefits Fund Grant Revenue - Grant Revenue/Other Total Budget: $1,000,000 Total Number of Positions 347 PLANNING GEOTHERMAL RELOCATION & COMMUNITY BENEFITS FUND Program Description Ordinance No. 08-37 renamed and redefined the Geothermal Relocation Revolving Fund Program to the Geothermal Relocation and Community Benefits Fund Program. The Geothermal Relocation and Community Benefits Program shall be funded by proceeds from the following sources: 1. Geothermal royalties received from the Department of Land and Natural Resources. 2. Proceeds from the sale of properties purchased under this program. 3. Rental fees from any of the properties purchased under this program. The proceeds from the fund shall be used for the necessary expenses in administering and carrying out the purposes of the geothermal relocation and community benefits program. Expenditures relating to the geothermal relocation and community benefits program include, but are not limited to: 1. The costs of any necessary appraisals required under this program. 2. The payment of necessary fees and expenses. 3. The costs of the purchase of an affected dwelling and property in accordance with this chapter, if necessary. 4. The costs necessary to dispose of affected dwelling and property. 5. Expenditures for public purposes including road improvement, water infrastructure, land acquisition, parks and recreational facility needs, civil defense, and mass transit improvements. (A) Funds shall be expended in Lower Puna,which is defined as extending from Hawaiian Paradise Park Subdivision to Kalapana and including Orchidland Estates, Ainaloa, Hawaiian Beaches, Hawaiian Shores, Kapoho, Pahoa, Nanawale, Leilani Estates, and other communities proximate to Pahoa. (B) Expenditures under this subsection shall be made in accordance with appropriations adopted by the Hawai`i County Council after receiving recommendations from the Planning Director. Program Objectives 1. The Geothermal Relocation and Community Benefits Fund shall be administered in an efficient and responsible manner complying with all applicable ordinances and rules. 348 PLANNING GEOTHERMAL RELOCATION & COMMUNITY BENEFITS FUND Program Highlights • All relocation request(s) from previous years have been processed and satisfied. Three homes were purchased during the first half of the Fiscal Year, which are scheduled to be auctioned in January 2018. There are no additional requests. • A Council request to fund street lights for Pahoa Village at$150,000 was approved by the Department and will be implemented by the Department of Public Works. Program Measures FY 2016-17 FY 2017-18 FY 2018-19 Actual Budget Estimate Community Benefits 0 0 0 Dwellings Acquired 3 2 2 Dwellings Sold 5 2 2 Program Expenditures FY 2016-17 FY 2017-18 FY 2018-19 Actual Budget Request Community Benefits - - - Operations 823,005.10 1,000,000 1,000,000 Program Total 823,005.10 1,000,000 1,000,000 349 This page intentionally left blank HOUSING FUND HOUSING OFFICE OF HOUSING & COMMUNITY DEVELOPMENT Mission Statement To provide for the development of viable communities in Hawai`i County by providing decent housing, suitable living environments and expanding economic opportunities. Department Goals 1. Administrative Division To deliver services efficiently, effectively, and fairly to the public and to provide necessary support services to the Existing Housing, Community Development, and Grants Management Divisions. 2. Community Development Division To facilitate the development of housing opportunities that meets the needs of low- and moderate-income residents through community collaboration and data research, policy development and implementation, resource coordination, project development and compliance oversight. 3. Existing Housing Division To maximize the use of the existing housing stock within the County by offering expanded opportunities for low income household for rental assistance and self- sufficiency programs. Funding Source and Position Count Housing Fund $ 658,909 Housing Fund—Federal/County Split 52 Subsidy $ 2,012,389 Grant Revenue/Other 1 Grant Revenue $20,745,924 Other $ 2,204,135 Total Budget $25,621,357 Total Number of Positions 53 350 HOUSING OFFICE OF HOUSING & COMMUNITY DEVELOPMENT Department Goals (continued) 4. Grants Management Division To provide for maximum community development opportunities through the use of funds from the U. S. Department of Housing and Urban Development(HUD), the U.S. Department of Labor (USDOL), and other appropriate grants and programs. Program Description Administrative Division The Administrative Division is responsible for the accounting, clerical, and technology support services to the department. Community Development Division The Community Development Division is responsible for the data coordination,program/ policy compliance and support, and project development and construction management for programs and projects that benefit low-to moderate-income residents. The Planning Branch provides data coordination,program and policy compliance and support, while the Development Branch provides project development and construction management. Existing Housing Division The Existing Housing Division(EHD)manages the Office of Housing and Community Development's (OHCD) housing programs. The Family Self-Sufficiency Branch administers the Section 8 Family Self-Sufficiency Program and the Section 8 Homeownership Option Program. The Rental Assistance Branch administers the Housing Choice Voucher (Section 8) Program, the Section 8 Project-Based Voucher Program and the HOME Tenant-Based Rental Assistance Program. The EHD also monitors the management of the Kula`imano Elderly Housing, Kaloko Housing Project (aka Ulu Wini), Hale Kikaha Housing Project (aka Micro Units) and the 'Ouli `Ekahi Housing Project. 351 HOUSING OFFICE OF HOUSING & COMMUNITY DEVELOPMENT Description Program (continued) P � ) The Housing Programs Branch administers the Residential Repair Program (RRP). Grants Management Division The Grants Management Division is responsible for the administration of federal grants, which primarily benefit low- and moderate- income persons. The Grants Administration Branch is responsible for the Community Development Block Grant(CDBG), HOME Investment Partnerships Program (HOME),National Housing Trust Fund and other Grant Programs. The Workforce Development Branch administers the Workforce Investment and Opportunity Act(WIOA) grant. The Branch also provides staff support to the Workforce Investment Board,the Hawai`i Youth Council, and its various committees. Program Objectives Community Development Division Development Branch 1. Provide construction management oversight for affordable housing projects. Planning Branch 1. Execute four affordable housing agreements. 2. Provide 30 Fair Housing trainings for general audiences. 3. Provide one Fair Housing training for a non-/limited-English audience. 4. Recruit four new landlords to attend the Fair Housing trainings. 5. Assist 100 clients with Fair Housing inquiries/issues. Existing Housing Division Family Self Sufficiency Branch Family Self Sufficiency Program • Provide services to at least new ten participants through the Section 8 Family Self-Sufficiency Program by June 30, 2018. 352 HOUSING OFFICE OF HOUSING & COMMUNITY DEVELOPMENT Program Objectives (continued) Section 8 Homeownership Option Program • Complete 1 Section 8 Homeownership Option Program transactions with an eligible program participant. Housing Programs Branch Residential Repair Program • Provide loans and complete home repairs for ten low and moderate income home owners. Rental Assistance Branch Housing Choice Voucher (Section 8) Program • Maintain a 96%utilization rate of HUD provided funding for the Housing Choice Voucher (Section 8)Program. HOME Tenant Based Rental Assistance Program • Maintain 96%utilization rate of funding for Tenant Based Rental Assistance Program. Grants Management Division Grants Administration Branch CDBG • Fund, monitor and/or complete approximately ten CDBG projects in accordance with program regulations. Projects will benefit at least 80% low and moderate income persons. HOME • Fund, administer and/or complete approximately two HOME projects in accordance with program regulations. Projects will benefit 100% low and moderate income persons. HOUSING FIRST FUND • Fund, administer and/or complete in accordance with program regulations. Projects will benefit 30% low and moderate income persons. 100% very low and moderate income persons. 353 HOUSING OFFICE OF HOUSING & COMMUNITY DEVELOPMENT Program Objectives (continued) Workforce Development Branch WIOA • Provide services to: 160 adults who are 18 years of age and older and meet the income requirement. 100 dislocated workers who have recently been laid off due to company closure or who have been given notice of layoff 140 in-school youth (ages 14-18) and out-of-school youth(ages 14-21) who are considered disadvantaged with at least one of the WIOA program barriers. Program Highlights Community Development Division 1. Completed and sold 16 homes at Kamakoa Nui Employee Housing Subdivision. 2. Completed 23 permanent housing units for homeless clients. 3. Completed one housing-related study. 4. Assisted with Construction Management of Mohouli II Senior Housing Project. 5. Provided 36 Fair Housing trainings island-wide 6. Provided one Fair Housing training for a non-/limited-English audience. 7. Recruited four new landlords to attend the Fair Housing trainings. 8. Assisted 126 clients with Fair Housing inquires/issues 354 HOUSING OFFICE OF HOUSING & COMMUNITY DEVELOPMENT Program Highlights (continued) Existing Housing Division 1. Rental Assistance Programs: Assisted 1,900 low and moderate-income persons/families through the Housing Choice Voucher (Section 8) Program and the HOME Tenant Based Rent Assistance Programs. Maintained a 99%utilization rate of program funds. 2. Family Self Sufficiency Program: Working with 45 families. Grants Management Division The Hawai`i County OHCD executed a Grant Agreement with U. S. Department of Housing and Urban Development(HUD) for 2017 CDBG funding for$2,524,362 and completed the environmental reviews for its CDBG projects. In the past fiscal year,the CDBG funded projects that are in progress or have been completed include: 1. The rehabilitation of 13 owner-occupied units to meet health and safety standards; 2. The acquisition of a Wildland Brush Truck for the Pahoa Fire Station; 3. The tree removal for perimeter fencing project, at the Boys and Girls Club of the Big Island; 4. The acquisition of two passenger vehicles for the Mobile Homeless Outreach Service Program; 5. Initiate the construction of the Hilo Adult Day Care Center; 6. Initiated the design and construction of the West Hawai`i Certified Kitchen; 7. Initiated the design and rehabilitation of the Kula`imano Senior Housing Project. For the HOME Investment Partnerships Program, the Hawai`i County OHCD: 1. Served 62 new families in its Tenant-Based rental Assistance Payments Program; 2. Provided funding and program guidance for the Mohouli II Senior Housing Project; 3. Provided affordable self-help homeownership opportunities for eight families. Completed a HUD Monitoring review of the Hawai`i County OHCD' administration and implementation of its HUD programs. The review was favorable. The Hawai`i County OHCD submitted and received approval of its 2016-17 Consolidated Annual Performance Evaluation Report(CAPER) with HUD. The Hawai`i County OHCD is currently in the 2018 CDBG, HOME, and Housing Trust Fund (HTF) funding process as public hearings were conducted and completed to solicit 355 HOUSING OFFICE OF HOUSING & COMMUNITY DEVELOPMENT Program Highlights (continued) project proposals from government and non-profit agencies. The Hawai`i County OHCD anticipates to receive: • $2,500,000 in CDBG funds; • $3,000,000 in HOME funds; • $1,425,000 in Housing Trust Funds. Program Measures Community Development Division FY 2016-17 FY 2017-18 FY 2018-19 Actual Budget Estimate #of affordable housing agreements executed - 3 4 #of transitional units constructed - - - #of for—sale housing units constructed 16 - 20 #of permanent housing units for homeless clients 23 - - #of housing—related studies completed 1 - - #of FH awareness videos completed - - - #of FH#trainings for general audiences 36 12 30 #of FH trainings for non-/limited-English audiences 1 1 1 #of new landlords attending Fair Housing training 4 4 4 #of persons assisted with FH inquiries/issues 126 s 20 100 #of housing projects provided assistance - - - #of projects assisted with construction management 1 - 2 356 HOUSING OFFICE OF HOUSING & COMMUNITY DEVELOPMENT Program Measures (continued) Existing Housing Division FY 2016-17 FY 2017-18 FY 2018-19 Actual Budget Estimate Amt of funds Administered through the Housing $17,124,949.43 $16,923,045 $18,500,000 Choice Voucher Program Housing Choice Voucher Program: %of funds utilized(total amount of rental assistance 96% 96% 96% used as a percent of the budget authorized) Tenant Based Rental Assistance Program: %of funds utilized(total amount of rental assistance 96% 96% 96% used as a percent of the budget authorized) Section 8 Family Self-Sufficiency Program: 20 20 20 #of participants on contract with program Section 8 Homeownership Program: #of participants who purchased a home through the 0 1 1 program #of loans approved for eligible low and moderate income owner-occupant home owners 11 10 10 Grants Management Division FY 2016-17 FY 2017-18 FY 2018-19 Actual Budget Estimate $of grant funds received for the County. Solicit CDBG$2,500,000 project proposal,review,rank,rate,make CDBG$2,491,306 CDBG$2,500,000 HOME$3,000,000 recommendations fora approval forgrants and execute HOME 1, HOME 1, HTF$1,425,000 Pp WIOA$1,127,934 WIOA$1,200,000 WIOA$1,100,000 grant agreements Spend down CDBG funds to comply with HUD's 1.39 <1.5 <1.5 ratio of grant amount to balance by April %of CDBG funds that will benefit persons earning 100% 80% 100% less than 80%of the median income as established by HUD %of HOME funds that will benefit persons earning 0% 100% 100% less than 80%of the median income as established by HUD %of HTF funds that will benefit persons earning less 0% 100% 100% than 30%of the median income as established by HUD #of Adults served through the WIOA*Program 172 170 160 #of Dislocated Workers served through WIOA* 75 120 100 Program #of Youth served through WIOA*Program 138 143 140 #of HUD projects administered/monitored 22 30 30 357 HOUSING OFFICE OF HOUSING & COMMUNITY DEVELOPMENT Program Expenditures FY 2016-17 FY 2017-18 FY 2018-19 Actual Budget Request Number of Positions 51 53 53 Salaries and Wages 2,749,783.88 3,023,288 3,018,345 Operations 17,834,156.01 15,686,047 20,462,063 Equipment 60,296.74 73,100 110,100 Program Total 20,669,695.59 18,782,435 ; 23,626,508 358 HOUSING KULA'IMANO ELDERLY HOUSING FUND Program Expenditures FY 2016-17 FY 2017-18 FY 2018-19 Actual Budget Request Operations 285,436.39 339,285 372,450 Equipment - . 10,000 10,000 Program Total 285,436.39 344,607 429,485 • • 359 HOUSING O'ULI 'EKAHI HOUSING FUND Program Expenditures FY 2016-17 FY 2017-18 FY 2018-19 Actual Budget Request Operations 243,023.02 356,157 384,000 Equipment - 10,000 10,000 Program Total 260,251.34 366,157 394,000 360 HOUSING OFFICE OF HOUSING & COMMUNITY DEVELOPMENT Personnel Position Summary FY 2016-17 FY 2017-18 FY 2018-19 Position Title Actual Budget Estimate Housing Administrator 1 1 1 Assistant Housing Administrator 1 1 1 Account Clerk 2 1 1 Accountant II 2 2 2 Accountant III 1 1 1 Accountant IV 1 1 1 Clerk II 2 2 1 Clerk III 2 2 3 Housing&Community Dev Specialist II 1 1 1 Housing&Community Dev Specialist III 12 13 13 Housing&Community Dev Specialist IV 2 2 2 Housing&CommunityDev Specialist V 10 11 11 Housing&Community Dev Specialist VI 3 3 3 Housing&Community Development Technician II 2 2 2 Housing Administrative Assistant 1 1 1 Housing Quality Standards Technician III 2 2 2 Private Secretary 1 1 1 Senior Account Clerk 1 2 2 Special Program Coordinator 2 2 2 Student Helper I 2 2 2 Total 51 53 53 361 HOUSING TOFFICE OF HOUSING & COMMUNITY DEVELOPMENT Miscellaneous FY 2016-17 FY 2017-18 FY 2018-19 Actual Budget Estimate Fringe Benefits FICA 194,189.68 231,458 230,713 Pension Accumulation 460,528.93 544,191 576,491 Health Fund 282,428.59 370,033 364,160 Total Fringe Benefits 937,147.20 1,145,682 1,171,364 Other Costs Provision for Compensation Adjustments - 150,000 - `Ouli `Ekahi Housing Proj Replacement Reserve Acct 11,550.00 11,550 11,550 Total Other Costs - 11,550 11,550 Total Miscellaneous 948,697.20 1,307,232 1,182,914 362 This page intentionally left blank GEOTHERMAL ASSET FUND PLANNING GEOTHERMAL ASSET FUND Mission Statement The Geothermal Asset Fund shall be fund by payments made by Puna Geothermal Venture, a Hawai`i Partnership, its successors or assigns and the State of Hawai`i for the purpose of compensating persons impacted by geothermal energy development activities pursuant to the provisions incorporated in Geothermal Resource Permit No. 2. Department Goals The Planning Commission is authorized to direct the payment of money from the Geothermal Asset Fund to claimant(s) whom the Planning Commission finds has been adversely impacted by activities authorized or unauthorized by Geothermal Resource Permit No. 2, issued by the County of Hawai`i, and to authorize payment for community approved geothermal impact mitigation projects within the District of Puna. Program Description All Claims for release of monies from the Geothermal Asset fund will be presented to and reviewed by a Profession Claims Adjuster, who will then present its findings and recommendations to the Planning Commission. The Planning Commission will review these findings and then render a decision. Program Objectives The Geothermal Asset Fund shall be administered in an efficient and responsible manner complying with all applicable ordinances and rules. Program Highlights There has been limited activity in terms of claims to the Geothermal Asset Funds. Expenditures from FY 2016-17 were limited to administrative expenses. Funding Source and Position Count Geothermal Asset Fund $50,000 Geothermal Asset Fund Grant Revenue - Grant Revenue/Other Total Budget: $50,000 Total Number of Positions 363 PLANNING GEOTHERMAL ASSET FUND Program Measures FY 2016-17 FY 2017-18 FY 2018-19 Actual Budget Estimate Claims 1 2 2 Program Expenditures FY 2016-17 FY 2017-18 FY 2018-19 Actual Budget Request Operations 1,526.44 50,000 50,000 Program Total 1,526.44 50,000 50,000 364