HomeMy WebLinkAboutBIL 030 Draft 01 2018-2020 Part I, Volume II •
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PART
VOLUME II
The Proposed Operating Budget
FY 2019 - 2020
March 1 , 2019
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_TABLE OF CONTENTS
Page
Aging 1
Civil Defense Agency 13
Corporation Counsel 19
County Council 28.
County Physicians 36
Elderly Activities 38
Environmental Management 55
Finance 58
Fire 83
Human Resources 112
Information Technology 120
Legislative Auditor 129
Liquor Control 133
Management 139
Mass Transit Agency 144
Miscellaneous Accounts 146
Parks & Recreation 153
Planning 196
Police 208
Prosecuting Attorney 249
Public Works 264
Research and Development 284
Highway Fund 311
General Excise Tax Fund 323
Sewer Fund 328
Short Term Vacation Rental Enforcement Fund 335
Cemetery Fund 339
Bikeway Fund 341
Beautification Fund 343
Vehicle Disposal Fund 346
Solid Waste Fund 349
Golf Course Fund 354
Geothermal Relocation & Community Benefits Fund 358
Housing Fund 361
Geothermal Asset Fund 373
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DEPARTMENT SUMMARY
Mission Statement
To help older individuals live independently with dignity.
Department Goals
The State Executive Office on Aging (EOA) and the Area Agencies on Aging (AAA) are
pursuing the following statewide goals:
Goal 1. Age Well: Maximizing opportunities for older adults to age well, remain active,
and enjoy quality lives while engaging in their communities.
Goal 2. Forge Partnerships: Forging partnerships and alliances that will give impetus to
meeting Hawai`i's greatest challenges of the aging population.
Goal 3. Enhance the ADRC: Developing a statewide ADRC system for older adults and
their families to access and receive Long Term Support Services (LTSS)within their
respective counties.
Goal 4. Live at Home with Dignity: Enabling people with disabilities and older adults to
live in their community through the availability of and access to high-quality Long Term
Services and Supports, including supports for families and caregivers.
Goal 5. Keep Kupuna Safe: Optimizing the health, safety, and independence of
Hawai`i's older adults.
Funding Source and Position Count
General Fund $ 765,714 General Fund 13
Grant Revenue $3,340,000 Grant Revenue/Other 7
Other $ 7,500
Total Budget: _ $4,113,214 Total Number of Positions 20
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Program Description
Currently, HCOA operates on a budget of approximately 4.1 million dollars. With grant
funds accounting for 81% of this budget and the County contributing 19%we manage
and administer over 35 contracts for direct services including:Nutrition, Transportation,
Outreach, Case Management, Senior Employment, Healthy Aging, Adult Day Care,
Homemaker, Personal Care, Chore, Caregiver Support Services, Legal Services, Retired
and Senior Volunteer Program, and Elder Abuse, among others.
Function of the Area Agency on Aging(AAA)
The Older Americans Act, as amended in 2006, designates that the AAA's shall be the
leaders relative to all aging issues on behalf of all older persons in their respective areas.
Under this directive,the AAA's shall proactively carry out, under the leadership and
direction of the State agencies, a wide range of functions related to advocacy, planning,
coordination, inter-agency linkages, information sharing,brokering, monitoring and
evaluation designed to lead to the development and enhancement of comprehensive,and
coordinated community based systems which will enable older persons to lead
independent,meaningful and dignified lives in their own homes and communities as long
as possible. (HRS §1321.53
The Aging& Disability Resource Center(ADRC)
The ADRC is a collaborative effort of the Administration on Aging (AoA) and the
Centers for Medicare& Medicaid Services (CMS) designed to streamline access to long-
term care. The ADRC initiative is part of a nationwide effort to restructure services and
supports for older adults and younger persons with disabilities.
The goal of ADRC is to empower individuals to make informed choices and to provide
easier access to long-term support. The vision is to have Resource Connections in every
community serving as highly visible and trusted places where people can turn for
information on the full range of long-term support options. ADRCs serve as integrated
points of entry into the long-term care system, commonly referred to as "one-stop shops,"
and are designed to address many of the frustrations consumers and their families
experience when trying to access needed information, services and supports. Integrated
points of entry strive to create community-wide service systems that reduce consumer
confusion and build consumer trust and respect by enhancing individual choice and
informed decision making.
Other Activities of the Hawaii County's Area Agency
Specific functions that the Hawai`i County Office of Aging undertakes in fulfilling its'
mission of the development and administration of programs on aging for the County of
Hawaii include the following:
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Assessment and Data Maintenance
1. Continuously assessing the needs of older persons in Hawai`i County and developing
programs aimed at meeting those needs;
2. Maintain data on the profile and needs of older persons and their caregivers in
Hawai`i County and to have this information available in this plan for other
organizations and the general public to review;
Program Development
1. Coordinate planning with other agencies and organizations to promote new or
expanded benefits and opportunities for older persons;
2. Develop and administer an Area Plan on Aging for a comprehensive and coordinated
service delivery system in Hawai`i County;
Contract Development and Monitoring
1. Provide technical assistance, monitor, and periodically evaluate the performance of
all service providers under the Area Plan;
2. Enter into sub-grants or contracts for the provision of services outlined in the Area
Plan; and
Advocacy
1. Represent the interests of older persons to public officials and public and private
agencies;
2. Develop and maintain a public awareness program for older persons;
3. Monitor, evaluate, and comment on policies,programs,hearings, and community
actions which affect older persons.
Advisory Councils
The Mayor of Hawaii County and HCOA have established two advisory councils, the
Committee on Aging and the Committee on People with Disabilities. The Committee on
Aging serves as an advisory council to advise HCOA on the development and
administration of the area plan, conduct public hearings, represent the interests of older
persons, and receive and comment on all community policies,programs, and actions
which affect older persons of Hawai`i;County. The Committee on Aging is a mandated
function by the Older Americans Act and a requirement for this plan to be approved and
funding to be released.
HCOA also assists the Mayors' Committee on People with Disabilities which purpose is
to advise the Mayor on all matters related to persons with disabilities. As its' primary
goal, the committee reviews and recommends actions and provides guidelines to improve
the quality of life for all people with disabilities. As its' primary goal, the committee
reviews and recommends actions and provides guidelines to improve the quality of life
for all people with disabilities.
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Program Objectives
1. Age Well: Maximizing opportunities for older adults to age well, remain active, and
enjoy quality lives while engaging in their communities.
• 1.1: Support Elderly Activities Division in their efforts to maintain, develop,
and/or enhance programs that keep seniors active and socially engaged.
• 1.2: Explore and organize efforts with Elderly Activities Division to maintain
senior interest at each congregate meal site.
• 1.3: Ensure that the Better Choices, Better Health Programs are available to
older adults throughout Hawaii County, which includes training of Lay Leaders.
• 1.4: Support the volunteerism of older adults,through assistance and monitoring
of the Elderly Activities RSVP program.
2. Forge Partnerships: Forging partnerships and alliances that will give impetus to
meeting Hawai`i's greatest challenges of the aging population.
• 2.1: Partner with the Hawaii County Transportation Department to advocate,
organize, and promote a county-wide mass transit plan which includes addressing
transportation needs of the elderly and individuals with disabilities.
3. Enhance the ADRC: Developing a statewide ADRC system for older adults and
their families to access and receive Long Term Support Services (LTSS)within their
respective counties.
• 3.1: Maintain ADRC Federal and State Compliance.
• 3.2: Provide relevant person-centered information, assistance, referrals, and
options counseling to consumers requesting services through the ADRC.
• 3.3: Use marketing strategies to promote community awareness of the ADRC.
4. Live at Home with Dignity: Enabling people with disabilities and older adults to
live in their community through the availability of and access to high-quality Long
Term Services and Supports, including supports for families and caregivers
• 4.1: Provide effective home-based services via case management.
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Program Objectives (continued)
• ` 4.2: Provide active support for family caregivers through training, annual
conferences, respite, counseling, and informational materials.
5. Keep Kupuna Safe: Optimizing the health, safety, and independence of Hawai`i's
older adults.
• 5.1: Work with partnering agencies to promote awareness and address elder
neglect, abuse, and fraud protection.
Special Note:
Contracts to the Elderly Activities Division,Department of Parks & Recreation.
Funds provided to the Elderly Activities Division are deposited directly to its respective
accounts. Elderly Activities Division will provide the following contracted services and
reflects its own program objectives.
• Congregate Meals
• Home-Delivered Meals
• Nutrition Education
• Outreach
• Transportation
• Homemaker
• Training and Employment(STEP)
• Volunteer Services (RSVP)
Program Highlights
AGING AND DISABILITY RESOURCE CENTER(ADRC)
• HCOA's East Hawai`i Aging and Disability Resource Center(ADRC)provide
services for all consumers regardless of age. These services include information,
referral, and options counseling for home and community-based services. There is
also an ADRC set-up at the West'Hawai`i Civic Center with similar services. Each
month, the ADRC provides information, assistance, and referral to a minimum of
1,200 consumers, and in-depth options counseling to over 95 clients and their
families. Also,the office processed an average of 132 parking placard applications
per month at the East Hawai`i ADRC, and 90 per month at the West Hawai`i
ADRC.
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Program Highlights (continued)
PUBLIC EDUCATION AND TRAINING
• The ADRC continued to create new and lasting connections in FY 2018-19 via in-
service training to over 20 community agencies, including but not limited to Alu
Like Kupuna, Bayada Home Care, Catholic Charities, Disability Legislative Forum,
Hawai`i Benefits Solutions, Hilo Medical Center, Premier Benefits Consultants and
Tropic Care 2018.
• The Silver Bulletin continues as HCOA's monthly public education newsletter
provided to subscribers, by mail and at various pick-up points throughout the island.
3,100 copies of the Silver Bulletin are distributed each month.
• HCOA also provides a monthly caregiver newsletter mail-out, "The Comfort of
Home Caregiver Assistance News, Caring for You, and Caring for Others." The
newsletter is mailed to approximately 520 caregivers and covers an array of subjects
that address caregiver needs. The newsletter provides suggestions on self-care,
inspirational quotes, safety tips and a monthly quiz. Copies are shared with various
providers and constituents within the community.
• In FY 2018, HCOA partnered with local non-profit organizations to conduct two
caregiver conferences, one in Hilo and one in Kona. These conferences informed
over 220 caregivers on services available and educated them on tools and
techniques to assist in their caregiving and lessen caregiver bum-out.
• HCOA expanded the Grandparents Raising Grandchildren program and offered
respite via the Summer Fun program at three sites throughout the island. This
program helps relieve the stress associated with raising grandchildren in
situations where parents are not able.
• Through the Chronic Disease Self-Management Program (CDSMP),ten additional
Lay Leaders were trained to teach classes on healthy aging throughout the island.
Fifty-four participates were instructed on making healthy choices to affect positive
changes in their health.
OUTSTANDING OLDER AMERICANS
• Over 300 family members and well-wishers attended the Outstanding Older
Americans Award Luncheon, held on May 4th at the Hupuna Prince. The 2018
outstanding seniors included: Julia Bailado, Edna Baldado, Sam Baldado, Dora
Carvalho, Sally Dela Cruz, Judith Elmore, Calvin Enoki, Larida Gamiao, Ann
Henneken, Elaine Hauanio, Hannah Kahee, Pat Kalili, Alice Kaneko, Millie
Kataoka, Llewellyn Kumalae, Kay Kusano, Blanche "Penny" Madamba, Phillis
May, Morris Nakaishi, Cesar Rentegrado, and Clarita Rentegrado. Following the
awards program, a random drawing was held to pick two winners to represent the
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Program Highlights (continued)
Big Island at a state-wide function held on Oahu. The lucky winners were Sally
Dela Cruz and Sam Baldado.
CAREGIVER RESPITE
• In FY 2018, HCOA contracted for over 161 sessions of individual counseling,peer
support groups, and training to help caregiver's better cope with the burdens of
caregiving. HCOA also contracted to service more than 72 caregivers providing them
with 7,676 hours of temporary.relief from their caregiving responsibilities at home or
in an adult day care setting.
LEGAL COUNSEL
• During the fiscal year, HCOA contracted with the Legal Aid Society of Hawai`i for
the provision of legal services to an estimated 380 individuals. These individuals
received almost 2,000 hours of no cost or low cost legal services to assist with issues
such as Wills, Power of Attorneys, evictions, debt collection, Social Security benefits,
Advance Healthcare Directives, Divorce, and Guardianships.
CONGREGATE MEALS
• In FY 2018,the Hawai`i County Nutrition Program(HCNP) served 970 seniors
64,252 meals. Congregate Nutrition Sites offer nutritious meals; nutrition and health
education information and activities; opportunities for essential shopping; and fun
socialization activities and events reducing isolation, depression,malnutrition, and
chronic health condition management. HCOA also provided 41,016 trips of
transportation to over 344 seniors to-and-from the 15 sites located around the island.
RETIRED SENIORS VOLUNTEER PROGRAM (RSVP)
• The County of Hawai`i RSVP program continually recruits and maintains the largest
number of volunteers of any county in the state. In FY 2018, Hawai`i County RSVP
program provided 114,121 hours of service to 1,263 individuals at 230 volunteer
stations island-wide.
SENIOR TRAINING AND EMPLOYMENT PROGRAM (STEP)
• Each year HCOA works closely with the Hawai`i County STEP program to
ensure that older adults have opportunities for returning to the work force. In FY
2018, 38 seniors were placed in supportive employment programs with the
intention of securing stable employment after two years.
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Program Highlights (continued)
TRANSPORTATION
• In FY 2018, Coordinated Services for the Elderly (CSE)provided over 1,000 seniors
with transportation to-and-from congregate meal sites, medical and health related
visits and other community resource services.
HCOA SERVED FRAIL SENIORS AGING IN PLACE
HCOA solicited the interest of over 15 community agencies to provide wrap-around
services and supports helping frail seniors and their families divert long-term
institutional placement. Agencies were selected through a competitive Request for
Proposals process and then monitored for the appropriate delivery of services.
Hawai`i Island providers contracted by HCOA to provide community-based services
include,but are not limited to Services for Seniors, Kona Day Care, Hawai`i Island
Adult Day Care, Ho`onani Place,Mastercare, Metrocare, Ultima Care, Seniors
Helping Seniors.
KUPUNA CARE PROGRAM
• The Kupuna Care program provides assistance to clients, families, and caregivers
in identifying needs, exploring options, mobilizing informal as well as formal
supports to achieve the highest possible level of client independence. The Kupuna
Care program provided the following services in FY 2017-18:
o Personal Care,Homemaker, and Chore Services were utilized for a total of
22,888 hours of assistance to seniors unable to perform daily activities(such as
eating, dressing or bathing) or instrumental activities of daily living such as
shopping or light housework.
o Adult Day Care services were provided for a total of 10,075 hours of care for
dependent adults in a supervised, protective group setting during some portion
of a twenty-four hour day thus allowing socialization for the kupuna and rest
and recuperation for the caregiver(s).
o Case Management Services were provided for a total of 8181 hours of
assistance in assessing needs,'developing care plans, and arranging services for
439 seniors and their caregivers.
HOME DELIVERED MEALS
• In FY 2018,the Hawai`i CountyNutrition Program served 84,209 meals to 577
frail homebound seniors. This In-Home service provides nutritious meals, daily
assurance checks and socialization, and educational information on nutrition and
chronic health care.
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Program Measures
FY 2017-18 FY 2018-19 FY 2019-20
Actual Budget Estimate
Grants Received(million ) 3.2 3.0 3.3
Contracts Administered 36 38 38
Title III-Services
Transportation 1,573 ind/79,587 trips 1,420 ind/92,500 trips 1,500 ind/75,000 trips
Legal Services 381 ind/$109,826 340 ind/$95,459 375 ind/$127,000
Public Education 3,100 ind/$17,574 4,000 ind/$21,860 3,100 ind/$23,000
Home Modification 81 ind/418 requests 109 ind/ 399 requests 125 ind. 450 requests
Community-Based 54 ind/56 workshops 80 ind/36 workshops 36 ind/36 workshops
Planning—Healthy Aging I
Caregiver Support
Program
GROUP 1 SERVICES 80 ind/ 176 sessions 33 ind/ 111 sessions 50 ind/ 150 sessions
Counseling&Training
Respite 85 ind/9,338;units 82 ind/39,161 units 90 ind/ 10,000 units
Supplemental Services -42 ind/321 request 10 ind/ 10 requests 50 ind/350 request
GROUP 2 SERVICES
* Information Services 220 ind/2 activities 250 ind/2 activities 250 ind/2 activities
Kupuna Care Services
Case Management 439 ind/$539,946 430 ind/$560,000 450 ind/454,226
Kupuna Care HCBS 339 ind/$920,914 310 ind/$510,000 350 ind/$945,000
* Information statistics include educational and training presentations
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Program Expenditures
FY 2017-18 FY 2018-19 FY 2019-20
Actual Budget Request
Number of Positions 19 20 20
Salaries and Wages 862,603.21 1,193,356 1,223,371
Operations 2,017,128.37 2,744,135 2,813,685
Equipment 2,652.89 30,185 73,246
Program Total 2,882,384.47 3,967,676 4,110,302
Personnel Position Summary
FY 2017-18 FY 2018-19 FY 2019-20
Position Title Authorized Authorized Request
County Executive Aging 1 1 1
Administrative Serviceson Assistant I 1 1 1
Aging and Disability Services Manager 2 2 2
Aging and Disability Specialist I(1/2 time) 2 2 2
Aging and Disability Specialist I 4 4 4
Aging and Disability Specialist II 1 - 1 1
Aging Program Planner II 2 2 2
Aging Program Planner III 1 1 1
Clerk III - 1 1
Computer Operator I 1 1 1
Information and Assistance Clerk 3 3 3
Information Systems Analyst IV 1 1 1
Total 20 20 20
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COMMITTEE ON PEOPLE WITH DISABILITIES
Program Description
The Mayor's Committee on People with Disabilities is a volunteer committee appointed
by the Mayor to advise him/her on all matters related to people with disabilities. The
committee's primary function is to review and make recommendations and provide
guidelines to improve the quality of life for people with disabilities in the County of
Hawai`i.
Program Objectives
1. Continue to advise administration on issues facing people with disabilities.
2. Review and recommend action and provide guidelines to improve the quality of life
for people with disabilities in the County of Hawai`i.
3. Evaluate services and public facilities that affect people with disabilities to improve
their (service and facility) accessibility.
Program Highlights
1. Formal communication sent to Mayor Kim regarding Share Ride access to Kona
residents with disabilities
2. Formal communication and committee discussion with Ms. Maria"Sole"
Aranguiz of the Mass Transit Authority regarding taxi companies and increasing
participation for the share ride program,para transit limits in Kona and areas
outside of Hilo proper,bus stop inaccessibility, and share ride equality for Kona
residents with disabilities.
3. Committee representative in County roundtable discussion on the accessibility of
County websites.
4. Participating in community meetings to share with and gather information from of
the National Foundation of the Blind(Kona chapter),Aloha Independent Living
Hawai`i Disability support group, Disability Rights Hawai`i advocacy group,
Deep &Beyond(adaptive recreation group), Full Life (non-profit supporting
people with developmental disabilities), Statewide Independent Living Council,
Bayada(community-based program skills training), and the White Cane walk in
Hilo (vision disability sensitivity event).
5. Increasing community outreach to the Kona residents by including committee
meeting notices in the West Hawaii Today newspaper.
6. Facilitating communication between the Hawaii County Parks and Recreation and
the Office of Aging to increase public awareness of the availability of the Beach
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COMMITTEE ON PEOPLE WITH DISABILITIES
7. Wheelchairs. Article promoting the Walk and Roll Beach Wheelchair Program
was announced in the Silver Bulletin publication(April 2018).
8. Committee addressed beach access to Richardson Park in collaboration with the
ADA Recreation Specialist of the County Parks and Recreation Department
9. Sub-Committee addressed accessibility of camping facilities,picnic tables and
cots of the Mauna Kea Recreations Center, and the County Zoo access.
10. Sub committees created to address key areas of concern regarding disability
access to County facilities,programs or services. The five sub-committees are:
Communication-Access and Outreach, Homeless Housing - access for persons
with mental health challenges, Parking Enforcement, Park and Recreation, and
Transportation.
Program Measures
FY 2017-18 FY 2018-19 FY 2019-20
Actual Budget Estimate
Number of Meetings Held 5 6 6
Program Expenditures
FY 2017-18 FY 2018-19 FY 2019-20
Actual Budget Request
Operations $1002.13 $2,912 $2,912
Program Total $1002.13 $2,912 $2,912
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CML DEF7ENSE AGENCY
CIVIL DEFENSE AGENCY
DEPARTMENT SUMMARY
Mission Statement
To protect the community from and lessen the impact of natural and man-made hazards
by improving core capabilities in five mission areas: Prevention; Protection; Mitigation,
Response, and Recovery. Strengthen and promote whole community resiliency through
the processes of collaboration, engagement, and empowerment.
Department Goals
1. Prevention. Develop the relationships,plans, organization, and resources necessary
to gain proficiency in the critical tasks that support the prevention core capabilities of
planning,public information and warning, and operational coordination.
2. Protection. Develop the plans and systems necessary to secure the County of Hawai'i
against man-made or natural disasters. Focus is on the core capabilities of planning,
access control and identity verification, and supply chain integrity and security.
3. Mitigation. Develop the organization, systems, and training necessary to reduce the
loss of life and property by limiting the chance of cascading affects during a disaster.
Focus is on the core capability of community resilience.
4. Response. Create response proficiency by developing and exercising the core
capabilities necessary to save lives,protect property, and meet basic human needs
during a disaster. Focus is on the core capabilities of infrastructure systems, logistics
and supply chain management, operational communications, and situational
assessment.
5. Recovery. Develop the policies and procedures necessary to facilitate affected
communities' efficient return to a normal pre-disaster state. Focus is on the core
capabilities of operational coordination and infrastructure systems.
Funding Source and Position Count
General Fund $1,726,845 General Fund 10
Grant Revenue $ 739,000 Grant Revenue/Other
Total Budget: $2,465,845 Total Number of Positions 10
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CIVIL DEFENSE AGENCY
CNIL DEFENSE
Program Description
The Hawai`i County Civil Defense Agency administers hazard mitigation,homeland
security, emergency preparedness, response and recovery programs for the County of
Hawai`i. This responsibility involves coordinating all resources in a united effort,
improving training programs, leveraging and enhancing our science and technology
capacity, and ensuring that the administrative, finance, and logistics systems are in place to
support these capabilities. The Civil Defense Agency also administers and manages the
Department of Homeland Security Grant Program for all first responder agencies in the
county,to include Citizen Corps activities.
Program Objectives
1. Review and update the Hawai'i County Emergency Operations Plan.
2. Review and update the County of Hawaii Multi-Hazard Mitigation Plan.
3. Assist County organizations in revising their Continuity of Operations Plans (COOP).
4. Implement an inventory and accountability system for cache of emergency supplies
currently housed in the Civil Defense warehouse.
5. Implement Project 360 in coordination with the Citizen's Corps Council. This outreach
effort will refer to the acronym"ICE"that highlights the tenets of Integration,
Communication/Coordination, and Empowerment. The intent is to create resilient
communities through individual preparedness and where practical a community
response plan.
6. Conduct an annual review and assessment of Civil Defense public notification and
warning systems to include but not limited to:
a. The use of the mass notification systems to provide timely digital platform public
information and outreach messaging with respect to the various types of hazards and
threats experienced.
b. The expanded use of the mass notification system for other Departments in the
County.
c. The use of various social media and web based platforms to post and disseminate
emergency information.
7. Conduct an annual assessment of all digital or electronic systems, software, and
platforms used to:
a. Establish and maintain a Common Operating Picture (COP) for all emergencies.
b. Monitor and maintain situational awareness with emergency operations and incident
management.
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CIVIL DEFENSE AGENCY
CIVIL DEFENSE
Program Objectives (continued)
c. Facilitate, submit, track, and process requests for assistance (RFA's) and or requests
for information(RFI's) during emergency operations and the activation of the
Emergency Operation Center(EOC).
d. Conduct and facilitate preliminary damage assessments during emergencies and
disasters.
e. Inventory and track all local (Hawai`i Island) disaster response resources.
8. Coordinate the county-wide emergency siren warning system replacement/upgrade
project with the Hawaii Emergency Management Agency.
9. Administer of the County of Hawai'i Radio System Upgrade Project.
10. Continue to administer the Department of Homeland Security Grant Program for the
County of Hawai`i as administered by the Hawai`i Emergency Management Agency and
the State Department of Defense. Utilize Homeland Security funds to enhance the
Emergency Operations Center(EOC), revise EOC policies and procedures, and develop
programs to integrate social media into our operations.
11. Improve operational coordination by developing and implementing a multi-year
training and exercise program.
12. Expand the Emergency Operations Center to create additional office space (2), a bunk
area, and a planning room.
13. Reorganize the Civil Defense warehouse and bring the interior into OSHA
compliance.
Program Highlights
• During the 2017-2018 fiscal year the Civil Defense Agency activated the emergency
operations center(EOC) for more than twenty different incidents such as flash flood
warnings, high surf warnings, and brush fires.
• In July we assisted the Department of Water Supply with the water restrictions in
west Hawai'i due to water pump failures. Response included calling water account
holders to advise them of the situation and coordinating Hawaii National Guard
support to provide water distribution in the event of a water system failure.
• In September and January, the EOC was activated in response to tsunami threats from
major earthquakes in Mexico and Alaska.
• In November Civil Defense hosted a Community Emergency Response Team
(CERT) training conference at the Keaukaha Military Reservation. This event
brought more than 150 CERT members together to exercise the incident command
system and to practice their skills. More than 100 CERT members were recertified
for the next two years.
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CIVIL DEFENSE AGENCY
CIVIL DEFENSE
• In November and December Civil Defense hosted the 97th Civil Affairs Battalion(CA
Bn.) from the United States Army Civil Affairs and Psychological Operations
Command. The 97th CA Bn. conducted area case studies for the county on roadways
and communications systems in areas at-risk to isolation during a disaster in
preparation for their deployment to a combat zone.
• In December and January Civil Defense began preparations to address the
intercontinental ballistic missile and nuclear threat posed by Peoples Democratic
Republic of North Korea(PDRK). Civil Defense conducted more than ten briefings
to the general public and participated in a Na Leo televised discussion session on the
threat. The Hilo EOC was the first operations center to respond to the false alarm on
January 13th and to alert the public that the ballistic missile warning was a false
alarm.
• Civil Defense closed the books on the 2015 Homeland Security Grant Program. Key
projects completed during the fiscal year include:
o Receipt and placement of five shipping containers across the island to support the
CERT teams.
o Receipt of four generators to provide emergency back-up power to Department of
Water Supply facilities.
o Implementation of a mobile device management system for the Department of
Information Technology.
• On May 1, 2018 Civil Defense activated the Hilo EOC in response to the Kilauea
Lower East Rift Zone Event(KLERZ). The Hilo EOC would remain activated on a
twenty-four hour-a-day basis for 139 consecutive days in response the eruption and
lava inundation threat. The response included all County of Hawaii Departments,
Agencies, and Offices and emergency response personnel from North Carolina,
Missouri, Washington, Washington D.C.,the State of Hawaii,the Federal
Emergency Management Agency, and the other Counties.
• The Radio Program Manager position was filled during the fiscal year which resulted
in a shift in administrative responsibilities for the County's wireless radio network
from the Hawaii Police Department to the Civil Defense Agency. This event
coincided with transitioning to the narrow band radio network.
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CIVIL DEFENSE AGENCY
CIVIL DEFENSE
Program Measures
FY 2017-18 FY 2018-19 FY 2019-20
Actual Budget Estimate
Emergency Plans Updated 4 5 2
Emergency Preparedness and Training Events 11 15 12
Exercises Conducted 2 1 2
Grants Acquired 1 1 2
Number of Staff Personnel Receiving Training 9 9 9
Program Expenditures
FY 2017-18 FY 2018-19 FY 2019-20
Actual Budget Request
Number of Personnel 10 10 10
Salaries and Wages 744,946.55 758,792 794,132
Operations 344,445.58 1,453,364 1,671,238
Equipment 616,630.20 475 475
Program Total 1,706,022.33 2,212,631 2,465,845
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CIVIL DEFENSE AGENCY
CIVIL DEFENSE
Personnel Position Summary
FY 2017-18 FY 2018-19 FY 2019-20
Position Title Actual Authorized Request
Civil Defense Administrator 1 1 1
Account Clerk 1 1 1
Accountant I 1 1 1
CD Administrative Officer 2 2 2
CD Staff Officer 2 2 2
Public Information&Disaster Recovery Specialist 1 1 1
Radio Program Manager 1 1 1
Secretary 1 1 1
Total 10 10 10
18
CORPORATION COUNSEL
CORPORATION COUNSEL
DEPARTMENT SUMMARY
Mission Statement
The mission of the Office of the Corporation Counsel is to support County government
by providing proactive and effective legal representation while maintaining the highest
standards of professionalism and always acting in furtherance of the public interest.
Department Goals
1. Provide legal advice and representation to our County clients in a manner that
promotes countywide goals and priorities.
2. Establish an environment that cultivates and encourages our office's core values of
teamwork, accountability,professionalism,progress and service.
3. Support the professional development of our employees and provide a healthy
working environment based on mutual respect.
4. To always strive for improvement, embracing new technology and other changes that
enable us to perform our duties more efficiently and effectively.
5. Provide various trainings for at least 500 County officers and employees,to be
proactive and keep our clients informed of relevant legal requirements and changes in
the law.
Funding Source and Position Count
General Fund $3,019,892 General Fund 31
Grant Revenue - Grant Revenue/Other
Total Budget: $3,019,892 Total Number of Positions 31
19
CORPORATION COUNSEL
LITIGATION DIVISION
Program Description
The Office of the Corporation Counsel provides legal representation on behalf of the
County of Hawai`i, its officers, representatives and employees in resolving disputes such
as lawsuits, arbitration, mediation and claims, filed against the County of Hawai`i and its
officers, representatives and employees. The Office also represents the County of
Hawai`i and its officers, representatives and employees in judicial and quasi-judicial
actions brought by the County of Hawai`i.
Program Objectives
1. Offer training opportunities to each litigator at least twice a year,to provide them
with tools to effectively represent the County and its employees.
2. Have at least monthly litigation meetings to review the status of cases, hear concerns
and provide training and guidance.
3. Responsibly monitor pending lawsuits by recommending settlement only when
quantifiable justifications exist.
Program Highlights
1. The litigators prevailed at trial in a public accommodations discrimination case
brought by a Kea`au Reuse and Recycle Center customer. The litigators also
obtained over $5,000.00 in attorney fees when it prevailed on a motion to compel in a
breach of contract case. In addition, the litigators have obtained numerous dismissals
from the Equal Employment Opportunity Commission and the Hawaii Civil Rights
Commission.
2. The litigators settled three lawsuits, including a wrongful death'case. The potential
liability for these lawsuits exceeded several million dollars and the County
successfully resolved these matters for$34,282.01.
20
CORPORATION COUNSEL
LITIGATION DIVISION
Program Highlights (continued)
3. The litigators obtained dismissals in multiple lawsuits, including two lawsuits filed in
federal court which sought damages for the death of Randall Hatori. Similarly,
dismissal was obtained in 20, LLC v. Kubojiri, which alleged the police wrongfully
confiscated machines at an arcade. The litigators also obtained dismissals in
Ventrella vs. County, which alleged wrongful search and seizure, as well as Hyland
vs. Kato, in which Mr. Hyland sought declaratory and injunctive relief relative to the
use of medical marijuana in section 8 housing.
4. Sixty-nine new claims against the County for damage or injury were investigated by
our office. Seventeen of these claims were denied. Payments on claims totaled
$148,071.85,which includes payments on new claims filed, as well as claims
continuing from previous fiscal years. The litigators also assisted in filing property
damage claims on behalf of the County and obtained a total of$21,805.34 for
damages or repair to County property where another party was at fault.
5. The litigators also collected $165,174.36 in outstanding solid waste fees,water
service fees and property damages owed to the County.
21
CORPORATION COUNSEL
e o.
COUNSELING & DRAFTING
Program Description
The Counseling and Drafting Division provides legal advice and assistance to all County
departments and County boards and commissions, including the County Council. The
Division also provides legal representation on behalf of the County in administrative
proceedings, including contested case hearings and agency appeals.
Program Objectives
1. Training Opportunities. Offer training opportunities to each counseling and drafting
attorney at least twice a year so that they continue to sharpen their legal skills and
stay abreast of important developments in the law.
2. Review and approve documents. The Division will review and approve legal
documents submitted by the various County departments and agencies promptly.
This review will include a thorough analysis of potential exposure and liability. To
the extent possible, 75% of legal documents shall be reviewed within seven business
days.
3. Review and comment. The Division will review and comment on documents
submitted by the various County departments and agencies promptly. To the extent
possible, 75% of requests shall be completed within 21 business days.
4. Drafting documents and legislation. The Division will draft documents and
legislation at the request of its County clients in a prompt manner. To the extent
possible, 75% of requests shall be completed within 21 business days.
5. Legal Opinions. The Division will thoroughly research and draft legal opinions for
its County clients in a prompt manner. To the extent possible, 75% of requests shall
be completed within 21 business days.
6. Miscellaneous Requests for Legal Assistance,including Long-term Projects. The
Division will respond to departmental and agency requests for legal service that may
not involve a formal written response or extensive legal research. These
miscellaneous requests may also include long-term projects,which are time-and
resource-consuming. For requests not requiring a formal written response or
extensive research, to the extent possible, 50% of all requests shall be completed
within 21 business days. For long-term projects,to the extent possible,requests shall
be completed within the time frame allocated for the project.
22
CORPORATION COUNSEL
COUNSELING & DRAFTING
Program Objectives (continued)
7. Training for County Officers and Employees, and Board and Commission
Members. The department(both litigators and counseling and drafting attorneys)
will provide training for at least 500 County officers, employees, officials, and
members of boards and commissions, on relevant requirements and changes in law.
Each attorney will conduct at least two training sessions.
8. Risk Management/Mitigation. The Division will continue to work with their
respective clients in risk management activities, in conjunction with the County's risk
manager.
23
CORPORATION COUNSEL
COUNSELING & DRAFTING
Program Highlights
1. Counseling and Drafting (C&D) attorneys have responded to more than 145 requests
for assistance related to the lava eruptions that began on May 3rd in the East Rift
Zone in Lower Puna and at Kilauea's Halema`uma`u Crater. It should be noted that
these 145 requests typically generated multiple further requests for legal assistance
that are unaccounted here due to the volume. The nature of the requests for
assistance varied greatly and the range of topic and complexity of each were
substantial. Advising and meeting on many issues such as the interplay of County
authority with the Federal Aviation Administration,United States Department of the
Interior, Federal Emergency Management Agency, United States Department of
Defense, State of Hawai`i Emergency Management Agency, Hawai`i Department of
Defense, Hawai`i Department of Health, and Hawai`i Department of Education,
were compounded by the fact that all Federal and State agencies including the
United States Geological Survey agreed that this kind of long term emergency has
never occurred before and there was no standard protocol. Attorneys were involved
with drafting numerous agreements and contracts by and between numerous
governmental agencies, private companies,private landowners, nonprofit and for-
profit corporations and organizations.
2. The C&D Division assisted the Department of Finance and Department of
Environmental Management with the funding, acquisition of land, and contracting
for the Lono Kona Sewers Project which protects Hawai`i Island's resources and
project area residents and businesses from thousands of dollars in fines from the
Environmental Protection Agency.
3. Attorneys in this division assisted with two Tax Foreclosure Sales processing 270
parcels through the sale and the drafting of tax deeds resulting in over$300,000 in
revenue to the County and placing these parcels back into the tax revenue stream.
4. The Department of Environmental Management was assisted with drafting and
rulemaking for the styrofoam ordinance, increasing the tipping fees, and reconvening
the Solid Waste Advisory Commission after nine years of dormancy.
5. This division assisted the Fire Department with the resurrection of the Fire Board of
Appeals through drafting of the ordinance and rules. Fire Commission Rules were
also revised.
24
CORPORATION COUNSEL
LITIGATION/COUNSELING & DRAFTING
Program Measures
FY 2017-18 FY 2018-19 FY 2019-20
Actual Budget Estimate
Requests for Legal Representation(Includes litigation,
administration hearings, arbitration and claims in which the 1,998 1,000 2,000
County is named as a party,collections and Boards and
Commissions representation.)
Requests for Legal Services(Includes all administrative
requests such as approval of documents, drafting legislation, 3,989 4,000 4,000
opinions,etc.)
Program Expenditures
FY 2017-18 FY 2018-19 FY 2019-20
Actual Budget Request
Number of Positions 31 31 31
Salaries and Wages 2,120,876.46 2,359,237 2,385,312
Operations 522,730.70 629,160 629,160
Equipment 4,867.44 100 100
Program Total 2,648,474.60 2,988,497 3,014,572
25
CORPORATION COUNSEL
LITIGATION/COUNSELING & DRAFTING
Personnel Position Summary
FY 2017-18 FY 2018-19 FY 2019-20
Position Title Authorized Authorized Request
Corporation Counsel 1 1 1
Assistant Corporation Counsel 1 1 1
Accountant I 1 1 1
Claims Investigator-Adjustor 1 1 1
Clerk III 1 1 1
Deputy Corporation Counsel 12 12 12
Deputy Corporation Counsel Section Chief 2 2 2
Legal Assistant II 2 2 2
Legal Clerk II 1 - -
Legal Clerk III - 1 1
Legal Technician I 5 5 5
Legal Technician II 1 1 1
Private Secretary 1 1 1
Sr.Clerk Stenographer 1 1 1
Supervising Legal Technician 1 1 1
Total 31 31 31
26
CORPORATION COUNSEL
BOARD OF ETHICS
Program Description
The Board of Ethics administers and enforces the County Code of Ethics. It receives
administrative support from the Office of the Corporation Counsel.
Program Objectives
1. Review all requests for opinions in a prompt manner.
Program Highlights
In FY 2017-18, the Board continued efforts to educate County personnel to conform to
the requirements of the County Code of Ethics. During the Fiscal Year 2017-18,the
Board received one new petition, five requests for informal advisory opinions, and
dispensed with two petitions deferred from FY 2016-17 as follows:
1. For the new petition,the Board found no violation of the Code of Ethics under fair
treatment Hawai'i County Code ("HCC") §2-83, contracts HCC §2-85 and post-
employment HCC §2-91.2;
2. Five requests for information advisory opinions—
o the board found no violation of HCC§2-84 (conflict of interest) on three
requests for informal advisory opinions,
o one request for an informal advisory opinion was withdrawn,
o one request for an informal advisory opinion received in FY2017-18 is still
pending, on the availability of the petitioner to appear;
3. Two petitions deferred from FY2016-17 were dismissed.
Program Measures
FY 2017-18 FY 2018-19 FY 2019-20
Actual Budget Estimate
Requests for Opinion 1 11 5
Informal Advisory Opinions 5 18 8
Investigations and Investigative Hearings 0 1 1
Formal Opinions and Hearings 0 1 1
Program Expenditures
FY 2017-18 FY 2018-19 FY 2019-20
Actual Budget Request
Operations 1,586M5 5,320 5,320
Program Total 1,586.05 5,320 5,320
27
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COUNTY COUNCIL
COUNTY CLERK
COUNTY COUNCIL/CLERK
DEPARTMENT SUMMARY
Mission Statement
The Office of the County Clerk strives each day to make Hawai`i County a better place by
providing the highest quality resources, staff, and support to the Hawai`i County Council
so that it can create effective and thoughtful policy. We respond to requests for
information in a cordial, professional, and timely manner. We are a diverse collection of
individuals that form a strong team devoted to fulfilling our unique role in our community.
Department Goals
1. To ensure the Council complies with all legal notice requirements for its meetings.
2. To assist the public with providing effective,meaningful input to the legislative process.
3. To ensure the timely processing of all proposals received for consideration by the
Council.
4. To prepare minutes of all Council and Committee meetings.
5. To conduct research on historical documents in a timely manner,provide copies of
public records, and assist the public in filing claims and registering as lobbyists.
6. To continue to seek new and innovative ways to provide access to public documents,
meeting proceedings and results, and other official records to the public.
7. To continue adding historical records and data to the Council Records System
available on the Council-Clerk web page.
8. To provide prompt and efficient reprographic services for all County departments and
agencies.
9. Distribute incoming mail within two hours from receipt. This includes distribution and
pick up of mail and interdepartmental envelopes to various County offices located in
Hilo proper.
10. To provide prompt posting of all outgoing mail and to expedite delivery of
interdepartmental and postal mailing services to all County departments and agencies.
11. Assist departments in complying with U.S. Postal Service regulations.
12. To conduct secure, open, and honest elections in the County of Hawai`i.
13. To make voter registration convenient and accessible for the public.
Funding Source and Position Count
General Fund $5,114,014 General Fund 85
Other Revenue - Grant Revenue/Other
Total Budget: $5,114,014 Total Number of Positions 85
28
COUNTY COUNCIL/CLERK
COUNCIL/CLERK
Department Goals (continued)
14. To make voting convenient and accessible for all voters.
15. To abide by all election related laws.
16. Work in collaboration with the Department of Finance to prepare the annual Operating
and Capital Budgets, Council-Clerk program budget, and other related documents.
17. Provide nonpartisan review, drafting, and research assistance to the Council to ensure
that legislation is clearly articulated, comprehensive, and appropriately formatted.
18. Work in collaboration with the Office of the Corporation Counsel and all agencies of
the County by providing review and research assistance, upon request,to facilitate the
introduction of sound legislation by the administration.
19. Maintain the Hawai`i County Code and Hawai`i County Charter by applying
systematic practices to ensure accurate upkeep and maintenance in a timely manner.
20. Provide convenient and user-friendly public access to the laws of our County by
maintaining accurate and up-to-date versions of the Hawai`i County Code and Hawai`i
County Charter on the County website.
21. Foster the professional development of Legislative Assistants and facilitate the quality
of work product from district staff by providing relevant training on legislative
drafting, fiscal procedures and practices, and other related matters.
22. Enhance the ability of the County Council to actively participate in the actions of the
State Legislature by providing timely updates to the Council of legislative actions,
hearings, and opportunities to testify on matters that affect the County of Hawai`i.
Program Description
County Council
The Hawai`i County Charter vests the legislative powers of the County with the County
Council, which is comprised of nine members, each elected from one of the nine Council
districts. The Council's primary functions are legislative and public policy formulation.
Council and Committee Services Section
The Council and Committee Services Section performs four basic functions imposed by
the Hawai`i State Constitution, Hawai`i Revised Statutes, Hawai`i County Charter, and
Hawaii County Code: (1)provide administrative and logistical support to the County
Council; (2) provide the public with timely and adequate notice of actions pending before
the Council; (3)prepare official minutes; and(4) archive and provide public access to over
100 years of County records and documents.
29
COUNTY COUNCIL/CLERK
COUNCIL/CLERK
Program Description (continued)
Support Services Division
The Support Services Division is responsible for reproducing, scanning, and binding
documents for all County departments and agencies; metering of outgoing postal mail; and
sorting and distributing incoming postal mail/interdepartmental envelopes.
Administrative Services
Administrative Services performs personnel and accounting functions for the Council-
Clerk's Office as well as support during the annual budget cycle.
Legislative Research Branch
The Legislative Research Branch(LRB) assists the Clerk and Council with matters
involving the Operating and Capital Budgets; provides impartial research, consultation,
drafting assistance, and review of bills and resolutions; maintains the Hawai`i County
Code, Hawai`i County Charter, and the Council's Rules of Procedure and Organization;
and conducts training classes for Council district staff.
Program Objectives
Council and Committee Services Section
1. Fulfill legal notice requirements for all Council and Committee meetings, including
preparation of meeting agendas and posting and publication of meeting notices.
2. Prepare DVD copies of videotaped Council and Committee meetings as requested by
the public, departments, and elected officials.
3. Make available online each bill and resolution received for consideration by the
Council or its Committees, and ordinances once adopted.
4. Make Council and Committee meeting video archives available online within a
reasonable time after the meetings.
5. Provide final votes on Council and Committee agenda items within a reasonable
length of time after the meetings.
30
COUNTY COUNCIL/CLERK
COUNCIL/CLERK
Program Objectives (continued)
Support Services Division
1. Process all documents submitted by departments for reproduction within two business days,
unless the job requested is extremely large.
2. Process all pieces of outgoing postal and interdepartmental mail collected from
departments or received by departments no later than 2:30 p.m. on the same business
day.
Legislative Research Branch
1. Complete review and preparation of all amendments and subsequent drafts of the
Operating and Capital Budgets within established deadlines.
2. Complete review of non-complex bills,resolutions, and amendments initiated by a
Council Member for proper form within two weeks of receipt. Complex bills or
resolutions may require a longer review period.
3. Provide research assistance to the Clerk and Council, as requested and time permitting,
relating to substantive as well as procedural matters.
4. Provide support to the administration, as requested and time permitting, with drafting,
analysis, and research assistance.
5. Prepare semi-annual supplements to the County Code for distribution within eight weeks of
receipt of final adopted ordinances,pursuant to Hawai`i County Code, Section 2-153.
6. Update the Council-Clerk's website to include revisions to the Hawai`i County Code
in the interim between supplements,revisions to the Hawai`i County Charter pursuant
to amendments that pass in the General Election, and new or amended Council Rules
of Procedure and Organization.
7. Draft ballot questions during an election year for any proposed amendments to the
Hawaii County Charter to be placed on the General Election ballot and update the
Charter to incorporate any amendments passed by the voters.
8. Monitor the State Legislative Session, compile an extensive list of bills that are of
significant interest to the County, and provide daily reports to the Council on all
activity for those bills throughout the legislative session.
9. Conduct training classes for Council district staff on legislative drafting and budget
procedures/amendments.
10. Prepare and distribute at least one informational brochure or other educational material
relating to the legislative process.
31
COUNTY COUNCIL/CLERK
COUNCIL/CLERK
Program Highlights
Below are program highlights for the Office of the County Clerk and the Hawai`i County
Council for fiscal year 2017-2018:
1. Council/Committee meetings were held in both Hilo and Kona with videoconferencing
made available in Hilo, Kona, Pahoa, Waimea,Na`alehu, and North Kohala.
2. Council/Committee meetings were made available online through live streaming and
made available for future viewing in the online video archives within three days after the
meetings.
3. Actions and votes for meetings were made available to the public within three days after
the meetings.
4. Council Services scanned 3,217 documents, copied 62 DVDs, and researched 29 requests
from the public.
5. Support Services printed approximately 100,000 informational handouts for the public
during the 2018 volcanic eruption and lava flow.
6. LRB updated,printed, and distributed over 550 copies of the informational brochure
titled"Your County Government." -
7. LRB provided, and will continue to provide, staff support to the newly formed 2018-2020
Hawai`i County Charter Commission.
8. LRB conducted a training class for district staff on budget procedures and amendments.
Program Measures
FY 2017-18 FY 2018-19 FY 2019-20
Actual Budget Estimate
Council Meetings 25 25 25
Council Special Meetings 3 2 2
Committee Meetings 100 100 100
Committee Site Visits 0 3 3
Committee Special Meetings 1 3 3
Council Public Hearings 3 3 3
Committee Public Hearings 0 3 3
Number of Committee Reports 213 175 175
Number of Ordinances Enacted 107 150 150
Number of Resolutions Adopted 395 400 400
Number of Copies Duplicated 3,691,073 4,500,000 4,500,000
Number of Pieces Mailed 302,944 350,000 350,000
32
COUNTY COUNCIL/CLERK
COUNCIL/CLERK
Program Expenditures
FY 2017-18 FY 2018-19 FY 2019-20
Actual Budget Request
Number of Positions 58 57 57
Salaries and Wages 2,744,213.01 3,024,677 3,073,740
Operations 516,309.21 922,216 956,602
Equipment 12,572.68 33,000 35,500
Program Total 3,273,094.90 3,979,893 4,065,842
Personnel Position Summary
FY 2017-18 FY 2018-19 FY 2019-20
Position Title Authorized Authorized Request
Council Chair 1 1 1
County Clerk 1 1 1
Deputy County Clerk 1 1 1
_Accountant I 1 1 1
Administrative Assistant to the County Clerk 1 1 1
Clerk III 3 1 1
Council Aide 10 10 10
Council Legislative Assistant 9 9 9
Council Member 8 8 8
Council Services Assistant I 2 2 2
Council Services Assistant II 3 3 3
Council Services Assistant III - 1 1
Council Services Supervisor 2 - -
Council Services Coordinator - 1 1
Council Administrative Services Supervisor - 1 1
Deputy Executive Assistant to the Council Chair 1 1 1
Executive Assistant to the Council Chair 1 1 1
Human Resources Technician II 1 1 1
Legal Specialist 1 1 1
Legislative Analyst III 1 1 1
Legislative Information&Reference Technician 1 1 1
Legislative Specialist 4 4 4
Special Assistant 1 1 1
Support Services Clerk I 3 3 , 3
Support Services Clerk II 1 1 1
Support Services Supervisor 1 1 ' 1
Total 58 57 57
33
COUNTY COUNCIL/CLERK
ELECTIONS DIVISION
Program Description
The Elections Division is responsible for all election activities in the County, including
administering Federal, State and County elections, voter registration, and voter education;
conducting absentee voting; establishing new polling places; recruiting and training
election day officials; tabulating ballots; redefining district boundaries during
redistricting;proposing election legislation; verifying signatories on petitions and
nomination papers; and maintaining the voter register.
Program Objectives
1. Recruit and train staff for implementation of same-day voter registration at all
precincts in the County.
2. Provide voter education and voter registration presentations at all public and private
high schools in the County.
3. Begin preparations for 2021 Redistricting.
4. Provide testimony on election related bills during the legislative session.
Program Highlights
Below are program highlights for the Elections Division for fiscal year 2017-2018.
1. Processed 19,849 new and updated voter registration affidavits.
2. Conducted Young Voter Registration Programs at seven high schools around the
• island.
3. Did voter outreach at 23 locations island-wide.
4. Mailed and processed 102,599 notification cards to registered voters.
Program Measures
FY 2017-18 FY 2018-19 FY 2019-20
Actual Budget Estimate
Registered Voters 19,849 104,400 21,800
Voter Registration Satellite Stations 23 23 23
Certificates of Registration Issued 97 200 125
Cancellations of Registration 827 , 300 950
Deceased Voters Deleted 1,120 1,250 1,300
Number of High School Students Registered 351 400 450
34
COUNTY COUNCIL/CLERK
ELECTIONS DIVISION
Program Expenditures
FY 2017-18 FY 2018-19 FY 2019-20
Actual Budget Request
Number of Positions 28 28 28
Salaries and Wages 351,594.65 508,804 471,572
Operations 299,921.38 602,100 516,000
Equipment 2,401.60 10,300 60,600
Program Total 653,917.63 1,121,204 1,048,172
Personnel Position Summary
,-y
FY 2017-18 FY 2018-19 FY 2019-20
Position Title Authorized Authorized Request
Elections Assistant - 1 1
Election Clerk I 1 - -
Election Clerk II 3 1 1
Election Clerk III - 3 3
Election Warehouse Worker I(Temporary) 4 4 4
Election Warehouse Worker II 1 1 1
Elections Program Administrator 1 1 1
Elections Program Specialist I 1 1 1
Precinct Official I 1 1 1
Precinct Official II 3' 3 3
Precinct Official III 1 1 1
Senior Election Clerk 1 1 -
Temporary Election Clerk 10 10 10
Temporary Precinct Official III 1 1 1
Total 28 28 28
35
COUNTY PHYsICIANS
COUNTY PHYSICIANS
DEPARTMENT SUMMARY
Mission Statement
To render medical opinions, advise on medical matters and conduct physical
examinations as requested by the Mayor's Office and other agencies of the County.
Department Goals
Assist the County in creating a safe and healthy environment for its employees by
providing professional medical service.
Program Description
1. Provides pre-employment, PUC and other authorized physical examinations.
2. Provides review of workers' compensation claims.
3. Reviews certain sick leave cases.
4. Assists in police investigations and coroner's cases.
5. Advises County on medical matters.
Program Objectives
Continue to serve the County diligently as in the past.
Program Expenditures
FY 2017-18 FY 2018-19 FY 2019-20
Actual Budget Estimate
Number of Positions 4 4 4
Salaries and Wages 133,825.20 133,826 133,826
Program Total 133,825.20 133,826 133,826
Funding Source and Position Count
General Fund $133,826 General Fund 4
Grant Revenue - Grant Revenue -
Total Budget: $133,826 Total Number of Positions 4
36
COUNTY PHYSICIANS
DEPARTMENT SUMMARY
Personnel Position Summary
FY 2017-18 FY 2018-19 FY 2019-20
Position Title Authorized Authorized Request
County Physician 1 1 1
Assistant County Physician 1/2T 1 1 1
Assistant County Physician 1/4T 2 2 - 2
Total 4 4 4
37
ELDERLY ACTIVITIE
ELDERLY ACTIVITIES
DEPARTMENT SUMMARY
Mission Statement
To provide a wide array of services for the public with excellence, integrity and aloha.
Department Goals
Coordinated Services Unit
1. To promote self-sufficiency by providing services by which recipients may be helped
to achieve, restore, or maintain independent living and self-direction.
2. To prevent or reduce premature or inappropriate institutional care through the
provision of home-based care which would allow the recipient to remain in or return
home.
Retired & Senior Volunteer Program
1. To address critical community needs through significant volunteer services.
2. To provide a high quality volunteer experience and opportunities for persons 55 and
older.
3. To ensure that volunteers are provided the needed orientation, in-service instructions,
appropriate assignments, individual support and supervision, and recognition for their
volunteer services.
Nutrition—Congregate Nutrition Services
1. To provide meals to individuals 60 years of age and older in congregate settings.
Each meal will meet the recommended dietary allowance (RDA) as established by
the Food and Nutrition Board of the National Academy of Sciences.
Funding Source and Position Count
General Fund $2,904,159 General Fund 57
Grant Revenue $1,751.427 Grant Revenue/Other 75
Other $ 355,000
Total Budget: $5,010,586 Total Number of Positions 132
38
ELDERLY ACTIVITIES
DEPARTMENT SUMMARY
Department Goals (continued)
•
Nutrition—Home Delivered Meal Service
1. To deliver meals to the homes of individuals 60 years of age and older who are
homebound due to illness or disability. Each meal will meet the recommended dietary
allowance (RDA) as established by the Food and Nutrition Board of the National
Academy of Sciences.
Senior Community Services Employment
1. To provide low-income seniors 55 or older with current work experience in their
vocational fields of interest to prepare them to compete successfully for jobs in the
workforce at large.
2. To place these seniors in public sector or 501(c)3 private non-profit agency work sites
that provide community-services, preferably to the elderly(seniors serving seniors).
3. To assist these seniors in achieving a sense of fulfillment and independence that may
enhance their self-esteem through attaining productive employment that contributes
meaningfully to the communities they live in.
4. To assist these seniors in receiving other benefits and assistance that will aid in their
health,well-being and independence.
39
ELDERLY ACTIVITIES
COORDINATED SERVICES UNIT
Program Description
The Coordinated Services Program for the Elderly (CSE)provides comprehensive and
coordinated services for adults 60 years and older,with the exception of CSE's
Chore/Transportation contract, which serves individuals 18 years and older. CSE's
27 full-time staff is responsible for providing Information and Assistance, Outreach,
Chore, Transportation, and Other Support Services, such as ID Card Issuance, Advocacy,
Personal Care, Financial Management, etc. The Coordinated Services Program is also a
volunteer station for the Senior Companion, Sage Plus, and Sage Watch programs.
Program Objectives
The CSE staff will strive to promote maximum independence, optimum health,personal
dignity and self-enrichment by:
1. Provide Information and Assistance Services to 3,500 older adults.
2. Provide Outreach Services to 900 adults.
3. Provide Transportation Services to 1,000 older adults and accomplishing 34,000 trips
annually.
4. Provide Transportation Services to 60 individuals less than 60 years of age with
disabilities and accomplishing 900 trips annually.
5. Provide and complete 2,000 Referrals.
6. Provide individuals with disabilities/older adults with 5,000 hours of chore services
annually.
Program Highlights
• Staff provided 3,222 seniors with information and assistance services and 910 seniors
with outreach services. There were 4,987 referrals such as food stamps, Medicaid,
SSI benefits,housing assistance, legal aid, energy assistance, etc., made in FY 2017-
18.
• Staff provided transportation services to 60 individuals under 60 years with
disabilities and accomplished 1,727 trips in FY 2017-18.
• Staff provided transportation services to 1,198 seniors and accomplished 38,700 trips
in FY 2017-18.
• Staff issued the Hawai`i County Senior Identification Cards to 1,204 seniors 60 years
and older in FY 2017-18.
40
ELDERLY ACTIVITIES
COORDINATED SERVICES UNIT
Program Highlights (continued)
• Through authorized chore hours provided by Ohana Care and Evercare contracts and
non-contracted hours, staff assisted clients with in-home chore services and provided
a total of 6,955 hours in FY 2017-18.
• During the months of July through September, staff assisted the Food Basket with
their Summer Produce Program. Staff assisted seniors with applications, as well as
picking up and delivering to home bound clients.
• Staff assisted seniors in applying for the Low Income Home Energy Assistance
Program(LIHEAP)
• CSE had another successful year assisting AARP senior tax preparations.
• Both East and West CSE organized and implemented successful volunteer
recognition events.
• During the recent Puna Lava disaster which lasted for 13 weeks during the months of
May through August 2018, a total of 15 CSE staff provided 24/7 assistance at both
the Kea'au&Pahoa shelters. The types of assistance provided by staff were
evacuating residents out of the inundation zones and to the shelters,transporting to
post office, bank and shower facilities. At the shelters staff also provided assistance
with meal distribution, on site security and locating programs and services for the
displaced victims to help with their immediate needs. After the event was over, CSE
staff was instrumental in relocating residence back to their homes and temporary
housing units.
41
ELDERLY ACTIVITIES
COORDINATED SERVICES UNIT
Program Measures
FY 2017-18 FY 2018-19 FY 2019-20
Actual Budget Estimate
*Information and Assistance
Number of Seniors Served 3,222 3,500 3,500
*Outreach
Number of Seniors Served 910 900 900
*Transportation
Number of Seniors Served 1,198 1,000 1,000
Total Trips 38,700 34,000 34,000
Number of Persons w/Disabilities under
60 years of age served 60 60 60
Total trips 1,727 900 900
*Referrals 2,000 2,000 2,000
*Chore
Total Hours 6,955 5,000 5,000
*Contract Purchase of Service Objectives for Title III
Program Expenditures
FY 2017-18 FY 2018-19 FY 2019-20
Actual Budget Request
Number of Positions 28 28 28
Salaries and Wages 1,074,542.31 1,174,911 1,172,696
Operations 131,351.21 247,952 669,852
Equipment 47,496.04 130,000 307,750
Program Total 1,253,389.56 1,552,863 2,150,298
Personnel Position Summary
FY 2017-18 FY 2018-19 FY 2019-20
Position Title Authorized Authorized Request
Account Clerk 1 1 1
Clerk III 1 1 1
Community Service Program Assistant I 8 8 8
Community Service Worker I 8 8 8
Community Service Worker III 6 6 6
Departmental Data Processing Coordinator I 1 1 1
Elderly Activities Operations Assistant Director 1 1 1
Program Director III(Older Adults) 2 2 2
Total 28 28 28
42
ELDERLY ACTIVITIES
RETIRED AND SENIOR VOLUNTEER PROGRAM
Program Description
The Retired and Senior Volunteer Program (RSVP)provides diverse and meaningful
volunteer opportunities for persons 55 years and older. Through volunteering RSVP
volunteers are able to remain active, contributing members of the community thereby
enhancing the overall quality of their lives. Their volunteer services also help private
non-profit and public agencies (volunteer stations)to deliver services to meet a wide
range of community needs.
Some examples of RSVP volunteer assignments include: tutoring elementary students;
helping in libraries; delivering meals on wheels; screening blood pressures; instructing
senior crafts and activities; assisting with senior transportation; doing friendly visiting;
entertaining in hospitals and care homes; helping at blood banks, food banks, non-profit
health agencies and museums; staffing public information booths; helping in hospitals;
beautifying public areas; and assisting with community events and special projects of
agencies.
Program Objectives
Provide a variety of opportunities for retired and senior persons aged 55 or older to
participate more fully in the life
of their communitythrough significant volunteer
services.
1. Plan and coordinate diverse and meaningful volunteer opportunities to 1,000 persons
55 years and older.
2. Assist significantly in meeting community needs by providing 100,000 hours of
volunteer service.
3. Facilitate volunteer services through 150 volunteer stations.
4. Provide 75 volunteers to assist in Food Basket Distribution.
5. Provide 25 volunteers to assist in Hawai`i County Nutrition Meals—On-Wheels
Program.
6. Provide 20 volunteers to assist in AARP's Tax Preparation Program.
7. Provide 80 volunteers to assist the Blood Bank of Hawai`i at community blood
drives.
8. Provide 800 volunteers in other community priorities.
43
ELDERLY ACTIVITIES
RETIRED AND SENIOR VOLUNTEER PROGRAM
Program Highlights
• Three volunteer recognition events were held to honor all volunteers for their service.
Over 900 volunteers were invited to attend these events.
• Provided accidental liability insurance to cover volunteers.
• Approved mileage claims for hundreds of volunteers.
• Worked in coordination with Hawai`i County Office of Aging and the Corporation .
for National and Community Service.
• RSVP Program Director attended the 2018 National Senior Corps Conference in
Arlington,VA in July of 2018.
• Worked with supportive Advisory Council.
• 80 volunteers served in the Christmas gift wrapping fund raiser sponsored by the
RSVP Advisory Council.
• RSVP volunteers assisted in the response and recovery efforts during the Lava
Eruption as Red Cross workers and shelter helpers.
• Projects assisted by RSVP volunteers were: Hope Services Hawai`i Point in Time
Count of the homeless population, West Hawai`i Civic Center's Aloha Committee's
Chili Cook off, Hawai`i County Elderly Recreation Services, Hawai`i Island Adult
Day Care Fundraising Golf Tournament, RSVP East(2) & West Hawai`i (2) Blood
Bank Drives, Walk Wise Hawai`i (2), Special Olympics "Cop on Top"project, Hilo
Public Library Count week, American Cancer Society Relay for Life Banner
Preparation(2),American Cancer Society Mass Mailing, American Cancer Society
Relay for Life t-shirt folding, Big Island International Marathon, American Heart
Association's Heart Walk, County of Hawai`i Blood Bank Drive, Ka Uhane
Hemolele 0 Ka Malama(2), Hilo Lei Day Festival, Hawai`i County Police
Department Police Week, Department of Health Tropic Care, Hamakua-Kohala
Health Center School Supply Drive, Food Basket-Kona Town Night Market, outreach
at various care homes and institutions, Special Programs' Kupuna Hula, providing
office and phone coverage to various County Departments, events by Ke Ola Pono
No Na Kupuna.
44
ELDERLY ACTIVITIES
•
RETIRED AND SENIOR VOLUNTEER PROGRAM
Program Measures
FY 2017-18 FY 2018-19 FY 2019-20
Actual Budget Estimate
Number of Volunteers 1,263 1,000 1,000
Number of Volunteer Hours 114,121 100,000 100,000
Number of Volunteer Stations 203 150 150
Number of Food Basket Volunteers-Kupuna Pantry --- 95 75
Number of Meals on Wheels Volunteers 28 20 25
Number of AARP Tax Prep Volunteers 15 15 20
Number of Blood Bank of Hawai`i Volunteers 80 60 80
Number of Other Community Priorities Volunteers n/a n/a 800
Program Expenditures
FY 2017-18 FY 2018-19 FY 2019-20
Actual ( Budget Request
Number of Positions 5 5 5
Salaries and Wages 249,795.66 252,178 254,114
Operations 123,301.06 173,976 173,976
Equipment - 2,160 2,160
Program Total 373,096.72 428,314 430,250
Personnel Position Summary ,
FY 2017-18 FY 2018-19 FY 2019-20
Position Title Authorized Authorized Request
Account Clerk 1 1 1
Community Service Program Assistant I 2 2 2
Program Director IV(Older Adults) 1 1 1
Van Driver 1 1 1
Total 5 5 5
45
ELDERLY ACTIVITIES
NUTRITION PROGRAM
Program Description
Congregate Nutrition Services
The Older Americans Act authorized funding for local community programs to provide
nutrition services to the elderly. The congregate meals program was designed to provide
older individuals, aged 60 and older, with at least one low cost, nutritious meal, five days
a week in a congregate setting. The program includes nutrition and health education,
health assessments, recreational activities and other appropriate services for older
individuals.
Home Delivered Meal Service
The Older Americans Act authorized funding for local community programs to provide
nutrition services to the elderly. The home delivered meals program or"Meals on
Wheels" is an integral part of a community based health care system. Participants
receiving home delivered meals are aged 60 and older and homebound due to illness or
disability. The home delivered meals program provides at least one low cost, nutritious
meal, five or more days a week, delivered directly to the participants' home.
Program Objectives
Congregate Nutrition Services
To provide 60,000 nutritious meals, each containing a third of the U.S. RDA, to 900 older
individuals, aged 60 and older, at fifteen congregate nutrition sites throughout Hawai`i
County by June 30, 2019.
Home Delivered Meal Service (Meals on Wheels)
To deliver 60,000 nutritious meals, each containing a third of the U.S. RDA, to 300 frail,
homebound older individuals, aged 60 and older,throughout Hawai`i County by June 30,
2019.
46
ELDERLY ACTIVITIES
NUTRITION PROGRAM
Program Highlights '
• The Hawai`i County Nutrition Program provided 144,970 nutrition meals to seniors in the
Congregate and Meals on Wheels Program. The Nutrition Program's final numbers reflected
the completion of its input of data for this fiscal year, enabling our program to claim these
Federal/State reimbursements from July 1, 2017 to June 30, 2018.
• The Meals on Wheels, West Hawai`i vendor Honokohau L&L Hawai`i BBQ and East
Hawai'i vendor Dongyuan Food Service LLC continued to adhere to the Federal requirement
by providing modified meals to be lower in sodium, sugars, and fats.
• The Nutrition participants that attend Kealakekua are now provided with transportation from
HCEOC to do essential shopping once a week.
• The Nutrition Program continued to work with the Senior Training Employment
Program as they provided STEP employees for Pahoa, Kohala and Hilo Nutrition
Congregate sites.
• A severe natural disaster occurred in May,Kilauea Volcano East Rift Zone erupted.
It caused havoc to Leilani Estates, Kapoho and many residential communities located
in Pahoa therefore it impacted the Pahoa community and caused closure and
relocation of the Pahoa Nutrition Center. At the same time another natural disaster
occurred, Halema`uma`u crater had a volcanic ash explosion and expelled hazardous
gas. The eruption continues in Puna and Halema`uma`u crater continues to have
explosions, emitting hazardous gas and earthquakes. The eruption is affecting
residents on this island and continues to cause life challenges and changes. Meals on
Wheels clients moved or suspended services due to circumstances out of their control
in the Pahoa area.
47
ELDERLY ACTIVITIES
NUTRITION PROGRAM
Program Measures
FY 2017-18 FY 2018-19 FY 2019-20
Actual Budget Estimate
Congregate Nutrition Services
Unduplicated Elderly Served 966 900 900
Total Meals Served 60,761 60,000 60,000
Home Delivered Meal Service
Unduplicated Elderly Served 577 300 300
Total Meals Served 84,209 60,000 60,000
Program Expenditures ,,
FY 2017-18 FY 2018-19 FY 2019-20
Actual Budget Request
Number of Positions 27 27 27
Salaries and Wages 613,231.03 664,866 680,341
Operations 934,212.02 1,118,471 1,208,499
Equipment 497,371.92 114,500 114,500
Program Total 2,044,814.97 1,897,837 2,003,340
Personnel Position Summary
1 FY 2017-18 FY 2018-19 FY 2019-20
Position Title Authorized Authorized Request
Account Clerk 1 1 1
Clerk III 1 1 1
Community Service Program Assistant II 1 1 1
Community Service Worker III 1/2T 15 15 15
Home Delivered Meals Worker Hrly 6 6 6
Program Director IV(Older Adults) 1 1 1
Van Driver 1 1 1
Van Driver 1/2T 1 1 1
Total 27 27 27
48
ELDERLY ACTIVITIES
SENIOR COMMUNITY SERVICES EMPLOYMENT
Program Description
Title V of the Older Americans Act Amendments funds the Senior Community Service
Employment Program(SCSEP). The U.S. Department of Labor and Industrial Relations
(DLIR) channel the funding to our State's Workforce Development Division(WDD).
WDD subcontracts with Hawai`i County Office of Aging (HCOA) which farms out this
part-time training program to the Senior Training &Employment Program (STEP) (local
title for SCSEP), which is under the Parks &Recreation's Elderly Activities Division.
This program's ultimate goal is to foster individual economic self-sufficiency through
unsubsidized employment which means employment in jobs not subsidized by this
program-i.e., not paid for through federal funds designated for SCSEP. Its administration
includes planning, budgeting, and personnel management as well as job counseling,
development,referrals, and placements into unsubsidized jobs. Enrollees are placed at
community service agencies that provide work sites, supervision and training for the
enrollees in their fields of vocational interest. At their work sites around the island,the
enrollees gain current work experience and current work references that the enrollees are
to use to get hired into jobs outside of the program. The enrollees have the chief
responsibility of making and getting the most out of their community service placements
to increase their employability and prospects of successfully mainstreaming into regular
jobs in the workforce at large.
Since federal funds pay for enrollee wages and fringe benefits, only public sector
agencies and nonprofit organizations (501(c)3) qualify as host agencies. In addition to
training provided by host agencies,the enrollees attend County workshops and Hawai`i
Community College classes (i.e.,job readiness classes, computer classes and ground
maintenance classes). The program staff also provide supportive services, such as
counseling, safety supplies as applicable, and referrals to other agencies to assist the
enrollees.
With all of this support,the enrollees understand that STEP is basically a preparation-to-
return-to work program and that their ultimate goal is to become independent from STEP
and to be financially on their own which benefits everyone.
49
ELDERLY ACTIVITIES
SENIOR COMMUNITY SERVICES EMPLOYMENT
Program Objectives
1. Place five enrollees into unsubsidized jobs by fiscal year's end.
2. Provide services to a cumulative total of 38 enrollees by fiscal year's end.
3. Visit each enrollee at his/her work site twice a year. Conduct 76 work site visits by
fiscal year's end.
Program Highlights
• The 2018 Puna Lava Flow had a large impact on both our staff and our enrollees. The
Program Director was asked to cover the Pahoa Senior Center Shelter for seniors and
disabled that were displaced by the lava flow. Most shifts were from 12:00am to
7:45am three to four times per week and then to return to work his regular duties from
7:45am to 4:30pm. The Account Clerk worked at both the Pahoa Senior Center Shelter
and Civil Defense most times after work. Although we limited our time away from
office during business hours it did some impact on the quality of our services. We are a
two man operation island-wide. This was different from"standard" disasters because it
was continuously affecting more and more people each day. We were there for 4
months helping as best we could during those difficult time.
• Our STEP enrollees played a big part at the Pahoa Shelter as well. One of our
enrollees adjusted his schedule and would come and assist with cleaning and
maintaining the shelter as well as with the food service, even though at one point he
was evacuated from his home and was staying at the shelter for a short time. Another
of our enrollees switched from working in Keaau to the Pahoa Shelter Grounds. He
helped the parks maintenance crew in cleaning and maintaining the grounds at the
whole site. Including, grounds and facilities at the regional park. He also was
evacuated from his home and stayed at the Pahoa Seniors Shelter for a short time.
Other enrollees and former enrollees volunteered at the Hub and collecting donations
for those at the shelter
• Placed 62% (18/29) participants in County Departments, such as: Finance,
Human Resources and the P & R Department which include:, P &R Maintenance
of parks, gyms and other facilities such as: Carvalho Gym and Park,Mohouli Park,
Mo'oheau Band Stand, and Lili`uokalani Gardens, Pan'ewa Rainforest Zoo,
Botanical Gardens and Nursery, Marine Program at Richardson's Ocean Park,
Department of Finance Vehicle Registration&
50
ELDERLY ACTIVITIES
SENIOR COMMUNITY SERVICES EMPLOYMENT
Program Highlights (continued)
• Licensing Division(East and West Hawai`i), Hawai`i County Office of Aging,
Prosecutors' Office and Human Resources - Health and Safety Division, and Food
and Nutrition sites in Puna, Hilo and North Kohala.
• Placed the balance of the participants in other community service agencies, such
as school cafeterias including American Job Center, Waiakeawaena Elementary
School and St. Josephs School, and 501 C-3 private, nonprofit agencies, such as:
Boys and Girls Club,Hawai`i Island Food Bank, Hawai`i County Economic
Opportunity Council,the Friends of the Zoo and the Salvation Army, and
Mokupapapa Discovery Center(NOAA).
Promotional coverage of the program included:
• East Hawaii Sr. Advisory Council Meeting were held on July 18, 2017, STEP
brochures were distributed to council members and training provided for the new staff
regarding eligibility,pay, and benefits. A request for help in finding non-profits and
governmental agencies in the outlying areas that may benefit from the program.
• American Job Center Job Fair was held on October 26, 2017 there were over 90
different employers looking for qualified people to fill their available positions. All
but two of our current enrollees attended the job fair(one from Kona and the other
was ill). All of our enrollees completed applications or took applications for
completion. I walked the floor with many of our enrollees and I know it was helpful
and gave them more confidence. I met with seven employers to discuss our program
and 4 were very interested including the one that hired our enrollee. One of our
enrollees was hired within a week and five had interviews. We handed out lots of our
brochures many went to family members of seniors who wanted to work but did not
think they would be afforded an opportunity.
51
ELDERLY ACTIVITIES
SENIOR COMMUNITY SERVICES EMPLOYMENT
Program Highlights (continued)
• Big Island Workplace Connection (BIWC)/American Job Center Meeting
Monthly meetings were held on at the Workforce Development Division office with
the BIWC partners to discuss program achievements and upcoming events.
a. BIWC meeting held on July 26, 2017 at WDD.
b. BIWC meeting held on August 30, 2017 at WDD
c. BIWC meeting held on September 26, 2017 at WDD.
d, BIWC meeting held on October 26, 2017 at Hoolulu Complex.
e. BIWC meeting held on December 20, 2017 at WDD
f. AJC meeting held on January 24, 2018 at WDD
g.
AJC meetingheld on March 1, 2018 at WDD
h. AJC meeting held on June 14, 2018 at AJC
• Kupuna News July-September issue featuring information on eligibility and pictures
of 3 of our enrollees in different County of Hawai'i departments.
• Kupuna News October-December issue featuring attending training in interviewing,
resume writing, dressing for interviews,job searching, and researching employers. A
welcome from CSE for one of our new program participants.
• Kupuna News January-March issue featuring our enrollees attending at the American
Job CenterBIWC Job Fair.
• training and at their
Kupuna News April—June issue featuring enrollees in r g
worksites.
• AARP Caregivers Forum—July 8, 2017 information on eligibility and benefits,
forms, and brochures distributed to attendees.
• Completed applications and met with many of the 80 plus business in attendance.
Many previous SCSEP enrollees also attended the Job Fair.
• HCOA Provider Meeting -February 21, 2018, Meeting with about 40 different
Aging providers and agencies discussed SCSEP program, qualifications, goals,to
meet the needs of seniors around the island.
52
ELDERLY ACTIVITIES
SENIOR COMMUNITY SERVICES EMPLOYMENT
Program Highlights (continued)
• Silver Bulletin July 2017 article featuring HCOA's newest senior enrollee in Hilo.
• Silver Bulletin August 2017 article featuring HCOA's new senior enrollee for West
Hawai`i.
• Silver Bulletin February 2018 article featuring the SCSEP (STEP)program for the
Big Island with information on eligibility,program information and contact
information. Note: Editing for the.Silver Bulleting is now being managed by our one
of our participants.
•
• Rapid Response Team—June 19 at Cooper Center in Volcano and June 20th at the
Pahoa Community Center. These meetings were scheduled to meet with areas of
greatest impact due to the lava, earthquakes and volcanic ash and vog. Along with 12
other state, county and non-profit agencies we met with people affected by the current
disaster taking place on the Big Island.
Program Measures
FY 2017-18 FY 2018-19 FY 2019-20
Actual Budget Estimate
Federal Funded Positions • 28 39 38
Number of Applicants Served 62 70 70
Number of Applicants Enrolled During the Year 38 38 38
Number of Enrollees Successfully Placed in Jobs 6 5 5
Site visits 66 50 76
Promotional Coverage of Program 20 10 16
Program Expenditures
FY 2017-18 FY 2018-19 FY 2019-20
Actual Budget Request
Number of Positions 72 72 72
Salaries and Wages 344,115.04 402,138 406,115
Operations 14,222.35 24,588 19,583
Equipment 544.57 450 1,000
Program Total 358,881.96 427,176 426,698
53
ELDERLY ACTIVITIES
SENIOR COMMUNITY SERVICES EMPLOYMENT
Personnel Position Summary
FY 2017-18 FY 2018-19 FY 2019-20
Position Title Authorized Authorized Request
Account Clerk 1 1 1
Program Director IV(Older Adults) 1 1 1
Senior Community Services Aid Hrly 70 70 70
Total 72 72 72
54
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ENVIRONMENTAL
MANAGEMENTt
ENVIRONMENTAL MANAGEMENT
DEPARTMENT SUMMARY
Mission Statement
Maintain a clean, healthy and safe island environment by managing the island's wastewater
and solid waste in a comprehensive, responsive, environmentally-safe, efficient, cost-
effective manner, and to provide excellent customer service through innovative and
sustainable programs that promote managing waste as a resource and lead our island society
toward the goal of zero waste.
Department Goals
1. To improve infrastructure, operations and procedures at the 22 transfer stations and to
increase recycling rates, facility efficiency and reduce costs.
2. To educate the public regarding the department's facilities and approach to management
of Solid Waste via public outreach methods.
3. To continue to educate the public on current recycling programs and the importance of
reduce, reuse, and recycle. Make recycling easy, which helps with landfill diversion on
the path to zero waste.
4. Continue to encourage and support the diversion of solid waste from existing landfills
and maximize the reuse, reclamation or re-purposing of our solid waste stream.
5. To repair,replace or rehabilitate existing sewer infrastructure.
6. To continue the Wastewater Division's Asset Management Program to ensure efficient
and effective operations
7. To provide reuse water to the community to put treated waste water effluent to beneficial
use.
8. Maintain a continuous improvement environment within the department so as to
encourage increased productivity and efficiency.
9. Investigate and implement, where economically feasible, alternative waste water
treatment technologies.
Funding Source and Position Count
General Fund $1,197,892 General Fund 22
Grant Revenue - Grant Revenue/Other 2
Total Budget: $1,197,892 Total Number of Positions 24
55
ENVIRONMENTAL MANAGEMENT
ADMINISTRATIONS
Program Description
The Environmental Management Director serves as technical advisor to the Mayor,
Managing Director, Environmental Management Commission, and County Council on
matters pertaining to wastewater treatment and disposal, solid waste processing and
disposal,resource recovery, the recycling and disposal of all vehicles, and the removal of
the derelict and abandoned vehicles.
The Environmental Management Administration Office provides personnel management,
accounting and billing support services as well as providing general supervision and
control of the administration and operation of the Wastewater and Solid Waste Divisions
and the Business Services Section.
The Environmental Management Administration Office also provides personnel, clerical,
technical and financial support for the Environmental Management Commission.
Program Objectives
1. Establish sewer fee rates at a level to cover expenses of operations, maintenance,
repairs and replacements.
2. Maintain vehicle disposal fee system to assure financial self-sufficiency for Vehicle
Disposal program.
3. Improve the status of Wastewater accounts receivable. Reduce the average number
of days in receivables by 5% annually. Reduce the percentage of balances over 90
days past due by 5% annually.
4. Improve the status of Solid Waste accounts receivable. Reduce the average number
of days in receivables by 5% annually. Reduce the percentage of balances over 90
days past due by 5% annually.
Program Highlights
• Construction continued and is nearing completion on the Kealakehe Sludge Removal
and Aeration Upgrade Project.
• Construction began on the Kealakehe Scrap Metal Yard Remediation project.
56
ENVIRONMENTAL MANAGEMENT
ADMINISTRATION
Program Measures
FY 2017-18 FY 2018-19 FY 2019-20
Actual Budget Estimate
Tipping fees as%of Solid Waste Fund expenditures 39% 32% 33%
Vehicle Disposal Fund Fee paying for%of program 100% 100% 100%
Days in Accounts Receivable in Wastewater Division 70 71 64
Days in Accounts Receivable in Solid Waste Division 43 48 39
%of Accounts Receivable over 90 days,Wastewater 47% 42% 43%
%of Accounts Receivable over 90 days, Solid Waste 8% 24% 7%
Program Expenditures
FY 2017-18 FY 2018-19 FY 2019-20
Actual Budget Request
Number of Positions 26 24 24
Salaries and Wages 1,090,619.34 1,162,015 1,150,092
Operations 23,169.51 48,630 43,338
Equipment 1,359.93 1,420 4,462
Program Total 1,115,148.78 1,212,065 1,197,892
Personnel Position Summary
FY 2017-18 FY 2018-19 FY 2019-20
Position Title Authorized Authorized Request
Director of Environmental Mgmt 1 1 1
Deputy Director of Environmental Mgmt 1 1 1
Account Clerk 4 4 4
Accountant I 3 3 3
Accountant IV 1 1 1
Business Manager 1 1 1
Civil Engineer IV 1 - -
Clerk III 21 1
Contracts Clerk 1 1 1
Credit&Collections Clerk 1 1 1
Human Resources Program Specialist 1 1 1
Human Resources Technician I 1 1 1
Private Secretary 1 1 1
Senior Account Clerk 3 3 3
Student Helper I 3 3 3
Student Helper II 1 1 1
Total 26 24 24
57
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FINANCE
FINANCE
DEPARTMENT SUMMARY
Mission Statement
The Department of Finance provides efficient and effective financial services fairly,
accurately and courteously. We serve our customers with pride and respect and enable
other departments to carry out their mission.
Department Goals
1. To facilitate an integrated county-wide financial needs plan.
2. To continue development and maintenance of fiscal policies and procedures for the
County of Hawai`i.
3. To encourage networking to facilitate intra and inter-governmental working
relationships.
4. To continue an ongoing customer service and public relations program that facilitates
interaction with the public and other departments.
5. To continue an ongoing training program to improve employee skills, including
technical training and mentoring for all personnel.
6. To continue a cross-training plan for employees for all core areas.
7. To develop and maintain written operational procedures that address the various
functions of the Finance Department to promote proper and consistent service.
Funding Source and Position Count
General Fund $10,856,753 General Fund 127
Grant Revenue $ 1,468,895 Grant Revenue/Other 20
Other $ 1,070,000
Total Budget: $13,395,648 Total Number of Positions 147
58
FINANCE
ADMINISTRATION/BUDGET/INTERNAL CONTROL
Program Description
Administration
The Office of the Director plans, directs, controls and coordinates activities of the
Finance Department. The department head and staff advise the Mayor of the development
and execution of administrative policies and assist the Mayor in the preparation and
execution of the operating and capital budgets. In addition, the Finance administration
section provides certain auxiliary services to departments and agencies.
The Budget Division plans, directs and coordinates the formulation,preparation,
execution, review and analysis of the County's operating budget and operating program.
Budget also monitors budget appropriations and actual expenditures to ensure compliance
with the law and also advises County officials on budgetary and long-range planning
matters.
Program Objectives
Administration
1. Conduct training sessions, large and small group settings as needed, for county
financial personnel. Desired outcome is to provide a training media for financial
support staff.
2. Maintain interaction and education for the public by participating in community
meetings and by conducting workshops on the various finance areas, including
budget,purchasing and real property tax related areas.
3. Conduct informational sessions or distribute instructive materials to division
managers, supervisors and/or staff at least four times per year, covering new or
changing regulations, rules and procedures that affect employee relations or benefits.
4. Refer procurement protests to Corporation Counsel within three working days of
receipt.
Budget
1. Plan, direct and execute the formulation of the county's operating budget.
2. Prepare transmittal letters, resolutions, and/or bills for the appropriate approvals and
signatures for all fully-completed requests for council action received three days prior
to the County.Council's submittal deadlines.
3. Provide guidance and assistance to departments/agencies to ensure the fiscal
responsibility and accountability in developing the operating budget.
59
FINANCE
ADMINISTRATION/BUDGET/INTERNAL CONTROL
Program Objectives (continued)
4. Receive and process County of Hawai`i nonprofit grant applications.
Internal Control
1. Review departmental policies and procedures related to financial controls and asset
protection.
2. Identify potential control weaknesses and develop enhanced security procedures to
reduce opportunities for fraud, create additional accountability, and build greater
public trust.
Program Highlights
Administration
1. The Waimea Vehicle Registration and Licensing (VRL) office moved out of the
Waimea Police Station to their new and larger location at the Waimea Center,
65-1158 Mamalahoa Highway. The new office officially opened on November 19,
2015. Two additional employees were added to the original staff and this new
location is now able to service vehicle registration, driver's license and state
identification cards.
2. Property Management completed the acquisition of Pohoiki Bay in Puna on
November 17, 2015, encompassing 26.762 acres near Pohoiki Park, and Kahua Olohu
in Ka`u on June 30, 2016, encompassing 13 acres of former Makahiki lands. Funding
for these purchases came from the Public Access, Open Space and Natural Resources
Preservation(PONC) fund and ensures that these lands remain preserved in open
space and protected in perpetuity for the people of Hawai`i.
3. In February 2016,the Treasury Division issued $235,765,000 in general obligation
bonds. The net interest cost on these bonds was 2.31%. The proceeds of the bonds
were used for new projects as well as to pay off outstanding bond anticipation notes
and refund existing debt to save on interest cost. Moody's and Standard& Poor's
reaffirmed the County's bond ratings of Aa2 and AA-respectively.
60
FINANCE
ADMINISTRATION/BUDGET/INTERNAL CONTROL
Program Highlights (continued)
Budget
1. A balanced budget of$518,004,985 was approved for FY 2018-19 in June 2018.
2. The Budget Office continues to provide guidance and assistance on budget/finance
issues and items requiring legislative action. In FY 2017-18 the Office prepared 110
resolutions, 74 bills, four donation letters, and 171 transmittal letters on behalf of
departments/agencies for County Council action.
Internal Control
1. Created this new division within the Department of Finance in FY2018-19 by
reallocating a Program Manager position to an Internal Control Manager. The
primary function of Internal Control is to proactively examine where financial and
asset control weaknesses may exist throughout the various County departments,
divisions and agencies, and to recommend procedural changes that improve internal
controls.
2. Hired the Internal Control Manager position on September 4, 2018.
3. Began reviewing currentpolicies,procedures, and the organizational structures at
Mass Transit Agency, Real Property Tax, and Vehicle Registration&Licensing
pertaining to cash handling and approval authorities.
61
FINANCE
ADMINISTRATION/BUDGET/INTERNAL CONTROL
Program Measures
FY 2017-18 FY 2018-19 FY 2019-20
Actual Budget Estimate
Nonprofit Grant Agreements Processed 151 200 165
Request for Council Action Forms Processed 184 165 165
Training Sessions Held for County Fiscal Personnel 2 3 3
Surprise Cash Counts Conducted - - 16
Division/Agency Policy&Procedure Reviews - - 6
Program Expenditures
FY 2017-18 FY 2018-19 FY 2019-20
Actual Budget Request
Number of Positions 9 9 9
Salaries and Wages 645,213.31 721,088 761,092
Operations 13,457.18 19,170 19,170
Equipment - 500 500
Program Total 658,670.49 740,758 780,762
Personnel Position Summary
FY 2017-18 FY 2018-19 FY 2019-20
Position Title Authorized Authorized Request
Director of Finance 1 1 1
Deputy Director of Finance 1 1 1
Budget Administrator 1 1 1
Budget Specialist 1 1 1
Clerk III 1 1 1
Human Resources Specialist II 1 1 1
Human Resources Technician I 1 1 1
Internal Control Manager - - 1
Private Secretary 1 1 1
Program Manager 1 1 -
Total - 9 9 9
62
aAK
FINANCE
ACCOUNTS
Program Description
The Accounts Division maintains general accounting and fixed asset depreciation records
of the County; provides useful, accurate and timely financial reports to the public and
agencies; prepares payrolls and pension rolls; pays all obligations of the County; supports
the Pension Board.
Program Objectives
1. Close FY 2018-19 books and issue final June 30 Budget Status Report by October 15,
2019, and determine the General Fund's fund balance by September 30, 2019.
2. Obtain Certificate of Achievement for Excellence in Financial Reporting from the
Government Finance Officers Association(GFOA) for the County's June 30, 2019
Comprehensive Annual Financial Report.
3. Close the books and have the monthly budget status reports available in FRESH
within ten working days after the end of the month or close of the previous month,'
whichever is later, except for June, July,August, September and October.
4. Support the FRESH (Financial and Resource Enterprise Software for Hawaii County)
system accounts payable, general ledger and payroll modules. This includes
maintaining and keeping abreast of changes to the current modules that Accounts is
responsible for, as well as, helping users and providing training when necessary.
5. Ensure that all claim payments made are proper and legal by pre-auditing 100% of
payment requests for accuracy and propriety, returning items that are not accurate or
proper to departments for correction.
6. Provide certificate of the availability of funds on County contracts within three
working days of the contract's submission to Accounts Division.
7. Pay vendors promptly by issuing all warrants for claims within seven working days of
the receipt of the invoice by Accounts Division.
8. Ensure that all employees receive the correct amount of pay and related benefits by
pre-auditing 100% of payroll claims for accuracy and compliance with legal and
contractual requirements, and filing all required payroll tax forms and returns on time.
63
•
FINANCE
ACCOUNTS
Program Highlights
1. The County received a Certificate of Achievement for Excellence in Financial
Reporting from the Government Finance Officers Association for its June 30, 2017
Comprehensive Annual Financial Report.
2. The Accounts Division staff was actively involved in the continued support of our
financial software, FRESH.
3. The Accounts Division staff continues to be an ongoing resource to all County
departments for financial related matters.
Program Measures
FY 2017-18 FY 2018-19 FY 2019-20
Actual Budget Estimate
Claims Checks&Electronic Funds Transfers Issued 41,854 42,000 42,000
Payroll Checks Issued 5,129 5,000 5,000
Direct Deposit Stubs Issued 57,841 58,000 58,000
Funds Maintained 41 43 43
Contracts,Amendments&Change Orders Certified 1,287 1,300 1,300
Pensioners 19 20, 20
Regular&Part-Time Employees 2,567 2,600 2,600
Program Expenditures
FY 2017-18 FY 2018-19 FY 2019-20
Actual Budget Request
Number of Positions 12 12 13
Salaries and Wages 585,276.47 700,911 696,644
Operations 153,542.90 168,560 182,135
Equipment 196.87 100 100
Program Total 739,016.24 869,571 878,879
64
FINANCE
ACCOUNTS
Personnel Position Summary
FY 2017-18 FY 2018-19 FY 2019-20
Position Title Authorized Authorized Request
Account Clerk 1 1 1
Accountant II 1 1 1
Accountant V 1 1 1
Accounts Payable Supervisor 1 1 1
Controller 1 1 1
Financial Systems Analyst 1 1 1
Payroll Specialist II 1 1 1
Pre-Audit Clerk I 3 3 3
Program Manager 1 1 1
Senior Account Clerk 1 1 1
Student Helper I - - 1
Total 12 12 13
65
FINANCE
PURCHASING
Program Description
The Purchasing Division assists all County agencies and programs in the purchasing of
required goods and services in accordance with Hawai'i Revised Statute 103D, Finance
Director Rules and Hawai'i County Purchasing Procedures. It is the mission of the
Purchasing Division to procure quality goods and services that meet the user's needs, at a
reasonable cost, in a fair and impartial manner, and with the maximum feasible amount of
competition. Construction projects are procured through the Public Works Department.
Program Objectives
1. Use technology effectively by processing 95% of all IFBs,RFPs and RFQs using
Public Purchase,the division's chosen e-procurement system.
2. Use technology effectively by processing 80% of all documents electronically to
the departments, agencies and public by using Public Purchase, Eden, Laser fiche
or email.
3. Provide outstanding customer service to depai tinents and agencies by completing
draft specifications for formal advertised bidding (IFBs or RFPs) 90% of the time
within 60 days of receipt of the request.
or f
es enci
4. Provide outstanding customer service to departments and agencies purchases
less than the formal bidding limits, by completing the request for quotation
process 95% of the time within ten working days of receipt.
5. Provide outstanding customer service by processing 95% of routine documents
(invoice payment approvals, contracts, change orders and supplemental
agreements) within two working days of receipt, including electronic approvals.
6. Encourage staff professional development by requiring staff to attend a minimum
of one professional development training class yearly,two classes required for
supervisory staff
66
FINANCE
PURCHASING
Program Highlights
• On an annual basis,the division awards approximately 30 price term agreements
for use by County departments. The use of price term agreements are strongly
encouraged by the division as a way to reduce costs through economies of scale,
and staff time by eliminating repetitive bidding practices. New price term
agreements for the fiscal year include green waste hauling services and rescue
diving equipment. Copies of current price term agreements are listed on the
division's intranet page.
• The division participated in conjunction with the State Procurement Office in
soliciting and evaluating specialized procurement services to be secured under a
NASPO (National Association of State Procurement Officers)national contract.
• In FY 2017-18,the division achieved an approximate savings of$1,200,000, not
including annual price term agreements, for agencies and departments through the
use of competitive sealed bidding. Savings were calculated by subtracting the
second lowest bidder's price from lowest bidder's price.
•
67
FINANCE
PURCHASING
Program Measures
FY 2017-18 FY 2018-19 FY 2019-20
Actual Budget Estimate
Purchase Orders Issued 2,034 2,400 2,400
Invoice Payment Approvals 10,913 11,000 11,000
Requisitions Received 1,884 2,300 2,000
Contracts Completed 247
275 275
Advertised Formal Bids and Requests for Proposals 133 135 135
Informal Written Requests for Quotations 720 850 850
Contract,Change Order&Supplemental Agreement 1,087 1,100 1,100
Review for Compliance
Sole Source Approvals(Exceeding$25,000) 10 10 10
Professional Services exceeding$5,000 59 45 45
Program Expenditures
FY 2017-18 FY 2018-19 FY 2019-20
Actual Budget Request
Number of Positions 6 6 5
Salaries and Wages 294,262.73 293,708 295,352
Operations* 78,468.72 86,335 86,100
Equipment - 250 250
Program Total 372,731.45 380,293 381,702
* Office Supply Storeroom discontinued FY16-17 onward.
Personnel Position Summary
FY 2017-18 FY 2018-19 FY 2019-20
Position Title Authorized Authorized Request
Buyer I 1 1 1
Buyer III 1 1 1
Contracts Clerk 1 1 1
Procurement&Specifications Specialist 1 1 1
Purchasing Agent 1 1 1
Student Helper I 1 1 -
Total 6 6 5
68
FINANCE
TREASURY
Program Description
The Treasury Division collects, manages, and invests the County's cash. Treasury
arranges financing (municipal bonds) for capital improvement projects and improvement
districts. This office assists in the improvement district(ID) and Community Facilities
District(CFD) formation process and administers the ID/CFD after the loan/bonds are
issued. Major accounting functions performed include the receipting of all revenues,
reconciliation of bank accounts, and accounting of tax exempt capital improvement
expenditures.
Program Objectives
1. Invest 99 per cent of all funds in interest-bearing accounts or certificates.
2. Maintain sufficient liquidity to meet cash requirements.
3. Maximize interest income by attaining budgeted projection while ensuring the safety
of County funds.
4. Reconcile monthly statements within 30 days of receipt.
Program Highlights
series of bond anticipation notes and continue workingwith four
We issued our fourth
p
institutional buyers in order to lessen our dependence on a single purchaser. Note
financing saves the county substantial interest costs in contrast to immediately issuing
long term bonds. It also increases our compliance with IRS regulations by ensuring we
meet the spenddown requirements for tax exempt monies.
Treasury continues to assist the Department of Environmental Management in the
establishment of the county's first sewer improvement district. Treasury also is working
with the Department of Water Supply on two proposed water improvement district
projects.
•
69
FINANCE
TREASURY
Program Measures
FY 2017-18 FY 2018-19 FY 2019-20
Actual Budget Estimate
Improvement District 2 3 3
General Obligation Bonds 21 17 21
Petty Cash Vouchers Paid 316 700 700
Treasury Receipts Handled 14,024 14,000 14,000
State Revolving Fund(SRF)Loans 8 7 8
Per Cent of Cash Invested 100.00% 99.99% 99.99%
Rate of Return on Amount Invested .79% 1.05% 1.38%
Program Expenditures
FY 2017-18 FY 2018-19 FY 2019-20
Actual Budget Request
Number of Positions 6 6 6
Salaries and Wages 333,016.37 342,963 346,436
Operations 19,899.78 18,428 22,503
Equipment - 100 100
Program Total 352,916.15 361,491 369,039
Personnel Position Summary
FY 2017-18 FY 2018-19 FY 2019-20
Position Title Authorized Authorized Request
Account Clerk 1 1 1
Accountant I 1 1 1
Accountant III 1 1 1
Pre-Audit Clerk I 1 1 1
Senior Account Clerk 1 1 1
Treasurer 1 1 1
Total 6 6 6
70
FINANCE
REAL PROPERTY TAX
Program Description
The role of the Real Property Tax Division is to assess all real property in a uniform and
equitable basis for purposes of real property taxation. All real property is assessed based
on fair market value. The division is also responsible for collecting all taxes,processing
exemptions,programs, dedications and coordinating the appeals as imposed by Chapter
19, Hawai`i County Code, as amended.
Program Objectives
1. Maintain sales assessment mean ratio +1- 10% from the 100% assessment.
2. Maintain a co-efficient of dispersion at+1- 15% of the mean ratio.
3. Conduct field inspections of 95% for all new construction.
4. Maintain an active educational and informational program on real property taxation.
5. Initiate proceedings for two real property tax foreclosure sales to reduce the number
of delinquent accounts and dollar amount of delinquent taxes owed to the County.
Program Highlights
1. The number of appeals for FY 2017-18 certification remained low at 170 as
compared with 399 in the FY2016-17 season. The number of appeals for the
FY2018-19 certification was at 203. All the Board of Review positions were filled for
the current appeal season.
2. There were a number of training opportunities offered to the staff throughout the year,
including continuing education credits for those that are certified or licensed
appraisers. We hosted the IAAO 300 Course, `Fundamentals of Mass Appraisal' in
Kona. In addition, higher level appraisers participated in IAAO Workshop 155,
`Depreciation Analysis' and Workshop 158 `Highest and Best Use' with other real
property tax appraisers from Maui County.
3. The Real Property Tax Review Working Group and Agricultural Committee began
meeting in FY2017-18. Both groups are meeting for a period of two years and are
comprised of Finance Department staff as well as members from the community. The
goals of these groups are to increase fairness of the County's Real Property Tax
program; identify and incorporate best property tax administrative practices; propose
additional tax programs as appropriate and identify public policy goals and
incorporating them into the County's Real Property Tax program.
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FINANCE
REAL PROPERTY TAX
Program Measures
FY2017-2018 FY 2018-2019 FY 2019-2020
Actual Budget Estimate
Parcel Count(taxable) 143,254 141,100 143,500
1 Parcel Count(non-taxable) 6,162 6,500 6,300
Number of Tax Bills(1St and 2"d half) 226,841 215,000 227,000
Number of Agency Records(1St and 2' half) 63,403 62,000 63,500
Assessment Appeals 221 500 500
Number of Condominium Units 12,033 15,000 13,000
Current Year Balance at 6/30(millions) 7.9 6.0 8.0
Prior Year Balance at 6/30(millions) 8.7 11.0 9.0
Delinquent Taxes at 6/30(millions) 18.0 17.0 18.0
Appraisal Section-East Hawaii
Land Inspections 161 1,450 -
Agricultural and Land Inspections - - 1,500
Building Inspections 3,506 2,100 3,000
Agricultural Inspections 1,827 1,000 -
Appeal Inspections 37 200 200
Appraisal Section-West Hawaii
Land Inspections 85 1,300 -
Agricultural and Land Inspections - - 1,000
Building Inspections 2,564 1,800 2,000
Agricultural Inspections 535 500 -
Appeal Inspections 74 300 300
Clerical Section-East Hawaii
Exemptions Processed 2,123 3,500 2,500
Telephone Inquiries 8,353 10,000 10,000
Over-the-Counter Inquiries 4,428 6,000 6,000
Address Changes 2,513 12,000 4,000
Amended Assessment Notices Prepared 1,925 1,500 1,500
Clerical Section-West Hawai`i
Exemptions Processed 1,754 3,000 2,000
Telephone Inquiries 5,041 5,000 5,000
Over-the-Counter Inquiries 5,108 5,500 5,500
Address Changes 1,928 6,000 3,000
Amended Assessment Notices Prepared 995 1,200 1,000
Collections Section-East Hawaii
Current Year Collection(Targeted Revenue) 292,627,000 292,000,000 310,000,000
Prior Year Collection(Targeted Revenue) 5,900,000 7,000,000 6,000,000
Delinquent Accounts Closed 363 400 400
Foreclosure Action: 2 2 2
Properties Sold 271 175 175
_ Revenues Collected 782,227 350,000 400,000
Mapping Section
Total Documents Processed 14,133 16,000 15,000
Ownership Changes 11,301 13,000 13,000
Revised Parcels 794 700 700
72
•
FINANCE
REAL PROPERTY TAX
Program Expenditures
FY 2017-18 FY 2018-19 FY 2019-20
Actual ' Budget Request
Number of Positions 48 48 48
Salaries and Wages 2,169,296.14 2,394,126 2,414,512
Operations 1,419,829.89 1,783,715 1,783,715
Equipment 7,020.21 13,740 71,740
Program Total 3,596,146.24 4,191,581 4,269,967
Personnel Position Summary
FY 2017-18 FY 2018-19 FY 2019-20
Position Title Authorized Authorized Request
Abstractor I 4 4 4
Abstractor II 1 1 1
Accountant II 1 1 1
Assistant County RP Tax Administrator 1 1 1
Cashier II 2 2 2
County Real Property Tax Administrator 1 1 1
Geographic Information System Analyst II 1 1 1
Real Property Appeals Board Clerk 1 1 1
Real Property Appraiser IV 12 12 12
Real Property Appraiser V 2 2 2
Real Property Appraiser VI 1 1 1
Real Property Tax Clerk 12 12 12
Real Property Valuation Analyst III 3 3 3
Senior Account Clerk 1 1 1 '
Supervising Real Property Tax Clerk I 1 1 1
Supervising Real Property Tax Clerk II 1 1 1
Tax Collection Assistant 3 3 3
Total 48 48 48
73
FINANCE
RISK MANAGEMENT
Program Description
The Risk Management Division is responsible for developing and implementing a
program to manage risk in order to protect County assets,minimize the interruption of
vital services, provide a safe environment for the public and County employees, and
reduce the cost of accidents and other financial losses.
Program Objectives
1. Continue to develop the Risk Management Division so as to be able to respond to
inquiries and requests for assistance within a reasonable time.
2. Annually meet and collaborate with departments to discuss current risk issues, assess
the policies and procedures in place and make necessary modifications to reduce risk
and improve regulation compliance.
3. Annually review the County's self-insurance program and research insurance industry
products to determine the most advantageous program to reduce potential financial loss
and provide adequate protection.
4. Meet every four months with Risk Management Committee to discuss activity and
current risk issues.
5. Meet monthly with Safety Division Administrator to discuss areas of safety concern
and schedule safety and training programs to minimize the impact of such concerns.
Program Highlights
• Insurance procurement for the FY 2017-18 season resulted in discount of premium
expense for renewal of Mass Transit, Fire EMT and Helicopter policies, and County
property policy while most other policy premiums remained constant during this time
of market increases.
• Risk Management Committee meetings were held every four months throughout the
year and have been a well-attended forum for department/agency representatives to
learn of division activity and discuss action for particular concerns. A plan has been
put in place for the division to visit County facilities to assess risk issues and suggest
remedial action where appropriate.
• Data base for accidents is being maintained so as to recognize areas of concern and
provide accurate information to effected department/agency to assist in resolution
thereof. Departmental Safety Committees have been established to provide employees
an opportunity to discuss and address safety concerns and have a voice in their
department's well-being.
74
FINANCE
RISK MANAGEMENT •
Program Measures
FY 2017-18 FY 2018-19 FY 2019-20
Actual Budget Estimate
Department consultations held re risk factors 10 10
New risk management initiatives carried out 0 3 3
Risk Management Committee meetings 0 3 3
Insurance evaluation and procurement 0 12 12
Safety Division meetings re:training 0 4 4
Program Expenditures
FY 2017-18 FY 2018-19 FY 2019-20
Actual Budget Request
Number of Positions 1 1 1
Salaries and Wages 66,228.19 98,217 98,812
Operations 703.20 1,819 925
Equipment - 100 100
Program Total 66,931.39 100,136 99,837
Personnel Position Summary •
FY 2017-18 FY 2018-19 FY 2019-20
Position Title Authorized Authorized Request
Risk Management Officer 1 1 1
Total 1 1 1
•
75
FINANCE
PROPERTY MANAGEMENT T�
Program Description
The Property Management Division is responsible for the acquisition and disposal of the
County's real property including land,remnants, easements, sale of abandoned roads,
buildings and other miscellaneous real property assets. This includes the acquisition of
Right-of-Ways, Governor's Executive Orders for State owned lands, easements, right-of-
entries and other types of real estate interests in connection with the Department of Public
Works, Department of Environmental Management,Department of Parks and Recreation
and other general County purposes. -
The division manages, administers and maintains the fiscal responsibility for leasing of private
lands for County use in addition to leasing of County land and buildings to private users.
The Property Management Division is responsible for being the office of record for the
maintenance of records related to the County's acquisition and disposal of real and
personal property assets.
The division supports the Public Access, Open Space and Natural Resources Preservation
Commission(PONC) and preparation of its annual recommendations to the Mayor of
lands worthy of preservation for further forwarding to the County Council. In addition,
the PONC Commission has also been tasked with reviewing stewardship grant
applications submitted by non-profits who are interested in maintaining the lands
acquired with monies from the PONC Fund. The division is also responsible for the
negotiation and acquisition of lands authorized by the County Council utilizing the Public
Access, Open Space and Natural Resources Preservation Fund.
Program Objectives
1. Provide support for PONC in meeting its requirement of submitting its annual list of
prioritized properties to the Mayor by December 31, 2018.
2. Identify and initiate negotiations on the purchase of the next property pursuant to
recommendations by PONC,the Mayor and as authorized by the County Council.
3. Provide support for PONC as they review, evaluate and make recommendations to
the director of Parks and Recreation regarding applications for stewardship grants
from the PONC Maintenance Fund.
4. Provide support for the land management and right-of way acquisition needs for all
County departments.
5. Provide administrative and fiscal management of County leased properties and insure
leases are paid on time.
6. Dispose of surplus real property as requested and authorized by the Director of
Finance.
76
FINANCE
PROPERTY MANAGEMENT
Program Objectives (continued)
7. Maintain the fixed assets record system of County property and submit the annual
fixed asset report to the County Council.
8. Hold at least one public auction for the disposal of useable surplus County owned
personal property.
Program Highlights
On February 27, 2018 the County opened Escrow on the property known as
Wai`opae. The property consists of 322.167 acres of land with 37.7 acres submerged,
and 26.071 acres in the conservation easement bringing the total usable acres to
258.396 acres in the Puna District. It contains the Wai`opae Tidepools Marine Life
Conservation District which contains a multitude of varied marine life. The property
has several archeological sites,native plants and endangered animals.
On April 3, 2018 the County acquired the property known as Hale 0 Ka`ili. The
property consists of 22.082 acres in North Kohala and contains the historic Hale 0
Ka`ili Heiau. The property includes historic sites, villages and shrines. It also
provides a refuge for endangered plants and animals.
Program Measures
FY 2017-18 FY 2018-19 FY 2019-20
Actual Budget Estimate
Surplus personal property auctions 1 1 1
Surplus real property sales 0 1 1
Real property transactions 38 10 20
Program Expenditures
FY 2017-18 FY 2018-19 FY 2019-20
Actual Budget Request
Number of Positions 4 4 4
Salaries and Wages 230,978.24 238,158 239,232
Operations 1,794,668.65 2,050,545 2,115,170
Equipment 101.49 100 2,700
PONC—Open Space Commission 3,671.26 4,950 4,950
Program Total 2,029,419.64 2,293,753 2,362,052
77
FINANCE
PROPERTY MANAGEMENT
Personnel Position Summary
FY 2017-18 FY 2018-19 FY 2019-20
Position Title Authorized Authorized Request
Property.Management Specialist 1 1 1
Property Manager 1 1 1
Property Management Technician 1 1 1
Senior Account Clerk 1 1 1
Total 4 4 4
78
FINANCE
VEHICLE REGISTRATION AND LICENSING
Program Description
The Vehicle Registration and Licensing Division administers the functions of driver
licensing, commercial driver licensing, motor vehicle registration,periodic motor vehicle
inspections, issues bicycle, and business licenses and monitors the issuing of dog
licenses. The Driver's License Section issues Driver's Licenses and Commercial Driver's
Licenses. The Motor Vehicle Registration Section issues vehicle, bicycle and select
business registrations. The Periodic Inspection Section authorizes and monitors Vehicle
Inspection providers.
Program Objectives
Vehicle Registration
1. Process mail within three business days from date received.
2. Recommend and implement at least one change in operations to enhance customer
service experience.
3. To have 90 percent of`Service Excellence Surveys' indicate"Excellent" overall
efficiency rating in responding to customer concerns.
Licensing
1. Respond to inquiries and requests for renewals/duplicates by mail within four
business days from date received.
2. Recommend and implement at least one change in operations to enhance customer
service experience.
3. To have 90 percent of`Service Excellence Surveys' indicate "Excellent" overall
efficiency rating in responding to customer concerns.
Periodic Motor Vehicle Inspection
1. Conduct at least 1,000 inspections of stations issuing safety checks.
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FINANCE
VEHICLE REGISTRATION AND LICENSING
Program Highlights
• The total number of licensed drivers increased by 1,578 bringing the total licensed
drivers at the end of 2017 to 139,028. Individuals holding a motorcycle license
increased by 320 drivers bringing the total number of licenses up to 9,684.
• We saw a small decline of 27 licensed commercial drivers, the total commercial
driver license at the end of 2017 is 2,766.
• On January 16, 2018,we began issuing Real ID compliant driver's license and state
identification credentials marked with a white star within a gold circle. Beginning
October 1, 2020, all Real ID compliant credentials must be marked in order to enter
certain Federal buildings or traveling. The marked credential provides easier
identification of Real ID compliant credentials for Federal employees.
• State identification issuance increased by 1,312. Total State IDs issued is 27,123.
• 15,744 individuals utilized our vehicle registration online renewal application up by
1,387 users.
80
FINANCE
VEHICLE REGISTRATION AND LICENSING
Program Measures
FY 2017-18 FY 2018-19 FY 2019-20
Actual Budget Estimate
Vehicles(Registrations Processed) 215,247 185,835 185,835
MV Transfers
46,770 34,356 34,356
. Duplicate Certificates 10,058 10,090 10,090
Non-Resident Permits 62 46 46
Business and Occupation Licenses 80 150 80
Bicycle Licenses 3,976 5,000 4,000
Dog Licenses 7,205 5,000 7,250
Subpoena Certificates 1,941 2,000 1,950
Written Driver's Tests 7,241 8,652 7,240
Driver Road Tests 4,938 5,532 5,532
Driver's License Issued 22,404 23,885 23,885
CDL Written Driver's Tests 1,076 1,164 1,164
State Identification Cards 5,553 7,500 7,500
Inspections of Safety Check Issuers 826 1,100 1,100
Program Expenditures
FY 2017-18 FY 2018-19 FY 2019-20
Actual Budget Request
Number of Positions 61 61 61
Salaries and Wages 2,375,061.82 2,951,777 2,971,094
Operations 1,184,002.17 1,372,339 1,277,098
Equipment 13,855.98 4,550 5,218
Program Total 3,572,919.97 4,328,666 4,253,410
,
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FINANCE
VEHICLE REGISTRATION AND LICENSING
Personnel Position Summary
FY 2017-18 FY 2018-19 FY 2019-20.
Position Title Authorized Authorized Request
Accountant I 1 1 1
Account Clerk 1 1 1
Clerk III 6 6 6
Driver License Clerk II 1 1 1
Driver License Examiner I 9 9 9
Driver License Examiner II 3 3 3
Motor Vehicle Control Inspector I 3 3 3
Motor Vehicle Control Inspector II 1 1 1
Motor Vehicle Registration Clerk I 7 7 7
MV Financial Responsibility Clerk I 2 2 2
Student Helper I 1 1 1
Supervising Driver License Examiner 1 1 1
Supervising DL Financial Responsibility Clerk 1 1 1
Supervising Motor Vehicle Registration Clerk 1 1 1
Supervising Vehicle Registration&Licensing Clerk 2 2 2
Vehicle Registration&Licensing Administrator 1 1 1
Vehicle Registration&Licensing Clerk 20 20 20
Total 61 61 61
Cost for five of the Motor Vehicle Registration Clerk I,three of the Vehicle Registration&Licensing Clerk
and one Driver License Clerk II positions are reimbursed by the State Department of Transportation.
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FIRE
FIRE
DEPARTMENT SUMMARY
Mission Statement
"Providing exceptional, all hazards emergency services to the residents and visitors of
Hawai`i Island."
Department Goals
The Hawai`i Fire Department provides the residents and visitors of Hawai`i County with
mitigation of diverse all hazard emergency incidents. There is an ever-growing demand
for our services due to the diversity of emergency incidents across Hawai`i Island.
Continuing with the Hawai`i Fire Department's 2015-2020 Strategic Plan,the Hawai`i
Fire Department shall continue to provide exceptional all hazard mitigation response.
The Strategic Plan provides the tools to meet the growing demands of our island
community. The Strategic Plan is a living document, and as such, the department
performs routine evaluations of our evolving community needs as well as annual
assessment of the success of our goals and objectives. The movement of the Hawai`i Fire
Department is steered toward the following guiding goals and objectives:
1. The Hawai`i Fire Department will protect the citizens and visitors of Hawai`i County
by developing, implementing, and maintaining program strategies that provide for a
positive influence in reducing the effects of fire related incidents which would
produce losses throughout Hawai`i County. Fire losses include:
a. Loss of Life: The actual loss of human life attributed to fire related incidents.
b. Loss of Property: The estimated property value loss attributed to fire related
incidents.
c. Socioeconomic Impact: The direct impact on fire related incidents upon
community social and financial stability.
d. Environmental Impact: The loss or damage of natural or cultural resources as a
result of fire related incidents.
Funding Source and Position Count
General Fund $30,826,736 General Fund 382
EMS Contract Revenue $16,830,274 Grant Revenue/Other 123
Hapuna LG Contract $ 743,538 Split Funding: GF/Grant/Other 27
Grant Revenue $ 185,000
Other $ 139,000
Total Budget: $48,724,548 Total Number of Positions 532
83
FIRE
DEPARTMENT SUMMARY
Department Goals (continued)
2. Hawai`i County, with its vast open area and rural communities,presents a challenging
task in providing Emergency Medical Services (EMS)to our community. EMS
Services are directly impacted by socioeconomic changes such as unemployment,
poverty,population demographic shifts, and access to and availability of health care;
it requires constant monitoring and modification optimally,to provide proper pre-
hospital EMS response. For nearly 4 decades, the Hawai`i Fire Department remains
as the only municipal Fire Department Based EMS Program in the State of Hawai`i.
As such,the Hawai`i Fire Department will: Develop, implement, and maintain
program strategies that will directly influence the quality of pre-hospital emergency
medical services throughout the island of Hawai`i. Such strategies and tactics would
in a positive manner directly impact and positively influence:
a. Patient survivability in the presence of a pre-hospital illness or injury.
b. Patient disability associated with pre-hospital illness or injury.
3. The Hawai`i Fire Department will: Develop, implement, and maintain program
strategies that will support the effective response and mitigation of mass casualty and
disaster type incidents or events in collaboration with all County of Hawai`i's public
safety agencies tasked with the planning for, response to, and mitigation of events
both natural and man-made.
4. The Hawai`i Fire Department will: Develop, implement, and maintain strategies that
will have a direct and positive impact on the response and mitigation of various
hazardous materials type incidents. Similar to fire related incidents,this would
include the influence of:
a. The reduction or minimizing of public exposure to hazardous materials incidents.
b. The reduction or minimizing of environmental impact from hazardous materials
incidents.
5. The Hawai`i Fire Department will: Develop, implement, and maintain strategies that
will have a direct and positive influence on the safety and recreational satisfaction of
patrons of County protected beach parks and shoreline areas.
6. The Hawai`i Fire Department will: Develop, implement, and maintain strategies that
will support and enhance the effectiveness to respond to and mitigate search and
rescue type incidents
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FIRE
DEPARTMENT SUMMARY
Department Goals (continued)
7. The Hawai`i Fire Department will: Develop and implement strategies that strengthen
the Volunteer Firefighting force to further enhance its effectiveness to respond to and
mitigate fire related incidents.
Department Objectives
1. Utilizing the following mechanisms or processes, department goal attainment would be
pursued and achieved by maximizing available resources:
a. Pre-Incident Strategies and Tactics. This would include the consideration and
possible implementation of prevention and public education programs focused
on identified issues and target audiences, with the intent on taking proactive
steps to preventing incidents and accidents thereby reducing losses and
morbidity and disability. Further,through more proactive and preventative
actions and partnerships with programs such as CERT (community emergency
response team) a community-based first response concept may be encouraged
and promoted within our community to reduce the dependency or reliance on
government to address or respond to community needs in times of reduced
resources and services or when system capabilities or capacities are exceeded
such as with large scale disasters.
b. Preparedness and Capability Enhancement. Based on the respective missions
and service delivery expectations, identify, adopt, and implement resource and
training standards aimed at providing the highest quality of service.
c. Post Incident Analysis. This Component of is essential to and directly
associated with the development of pre-incident strategies and tactics. Through
the standard Post Incident Debriefing, mission performance as well as outside
contributing factors or circumstances surrounding the emergency incident, are
useful tools to identify and develop new program measures or strategies to
include public education and awareness as well as hazard and risk
identification.
d. Operational Tactics and Strategies. Concurrently with the support of
preparedness and capability enhancement, identify, establish, and implement
operational tactics and strategies that will maximize operational effectiveness
and overall incident mitigation safety. It is with this component that a
philosophy of risk management should be considered and acknowledge the
following:
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FIRE
DEPARTMENT SUMMARY
Department Objectives (continued)
• Risk life to save viable life
• Consider significant risk to recover lost life or save property that can be saved
• Risk little to nothing for that which cannot be saved
2. Continue/maintain annual review of industry and government standards for current
mission and service delivery. Such standards may include,but are not limited to
apparatus and equipment, staffing levels, training, response times, and service area
demographics. Referenced recognized standards may include but are not limited to
such organizations as:National Fire Protection Association(NFPA), Insurance
Services Office (ISO), and the Hawai`i Insurance Bureau, the State of Hawai`i
Department of Health, and the United States Lifeguarding Association.
3. Maintain annual review of department's ability to meet service delivery standards.
eco
4. Identify specific resource,personnel, and training requirements to achieve recognized
standards.
5. Develop a financial report and budget projections required to implement reforms.
6. Identify funding sources for proposed reforms to include alternative funding
programs and inter-agency cost sharing or partnerships.
86
FIRE
EMERGENCY OPERATIONS DIVISION
Program Description
The Emergency Operations Division represents the service delivery and emergency response
and emergency mission performance components of the Hawai`i Fire Department. Although
the effectiveness of the Emergency Operations Division in fulfilling its missions is reliant
and dependent upon the support and assistance of other divisions, bureaus, and sections of
the organization, in the development of the program budget each sub-unit(Operations, EMS,
Special Operations [Rescue and Hazmat Operations], Ocean Safety), and the sub-units of the
Support Services Division(Fire Prevention, Auxiliary Services, Training, Volunteer
Training) are addressed accordingly and respectively.
The Emergency Operations Division is tasked with the delivery and performance of Fire
Protection and Suppression(structural,wild land,transportation, etc.),Emergency
Medical Services, Search and Rescue, Hazardous Materials Incident response, and a
variety public safety services at County staffed and guarded beaches through its Ocean
Safety Program. These services are recognized as critical and essential life safety and
property conservation programs.
In addition to public sentiment or customer satisfaction and expectations,the various
programs are measured against recognized industry standards such as those established
by the National Fire Protection Association(NFPA). Such standards support a more
qualitative and quantitative assessment of program performance.
Program Objectives
1. Finalize and begin the implementation of the HFD Recognition Program by end of
July 2019. The program will appropriately recognize members of the Department, on
or off duty, and members of the community, who perform an act of distinct heroism
or who provide an outstanding service to the Department, or to the public safety of
the community.
2. Review and re-evaluate all Objectives that have not been meet in the previous year by
September 2019. Make a determination if the Objectives are still feasible and within
the scope of our current vision.
3. Achieve implementation and sustenance of our Departments Officer Training
Program by October 2019.
4. Have current Recruit Class (47th) fully trained and beginning station rotation
assignments by November 2019.
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EMERGENCY OPERATIONS DIVISION
Program Objectives (continued)
5. Evaluate current Operations Division staffing levels and anticipated retirements,then
prepare for filling of respective vacancies with Promotional
Recruitments/Assessments, and new hires by December 2019.
6. Design an Ocean Safety—Water Safety Officer Recruit Training program by May
2020. This program would provide for a consistent and structured method of Basic
Training for newly hired Water Safety Officers island-wide.
7. Have all vacant promotional positions (BC, Captain, FEO, FRS,FHMS) filled by
June 2020.
Program Highlights
• During FY 2017-18,the Hawai`i Fire Department responded to a total of 25,618 calls
for assistance from the public. 802 Fire related, 18,003 EMS /Rescue related, 232
Hazardous Condition(w/o fire)related including severe weather and natural disaster
types, and 6,581 others to include (1937 public service/assistance, 4,275 Good intent,
357 False Alarm/calls, and 12 special incident/other).
• Effectively responded to and mitigated emergency incidents related to the Lower East
Rift Zone and Summit eruption events.
• Effectively responded to and mitigate emergency incidents related to the Tropical
cyclones and other natural disasters throughout the fiscal year.
• Integrated the Hawaii Island Incident Management Team into all multi jurisdictional
incidents.
• Continue to provide community service through Blood Pressure screening, Static
displays, Fire Extinguisher Training, Child Safety Seat program, Career development
program, CPR Instruction, and numerous Public Safety Talks. HFD provided EMS
and Fire standby at large events such as the Ho`olaule`a, Lava man, Honu race,
Ironman, Relay for Life, Merrie Monarch, and Hilo triathlon which an estimated
70,000 people attended in all. We also provide on-site Fire and EMS support at
seasonal events such as the 4th of July, Pumpkin patch, and Cherry Blossom festivals.
• Expanded services with the allocation of additional brush truck and class A fire
apparatus resources to the districts of Ka'u and Puna.
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FIRE .
EMERGENCY OPERATIONS DIVISION
Program Measures
FY 2017-18 FY 2018-19 FY 2019-20
Number of Responses: Actual Budget Estimate
Fire 802 725 ,850
EMS/Rescue 18,003 17,300 19,000
Hazardous Material Conditions 232 250 250
Others/Needless/Special Service 6,581 6,300 . 6,800
Program Expenditures
g P
FY 2017-18 FY 2018-19 FY 2019-20
Actual Budget Request
Number of Positions 454 454 454
Salaries and Wages 37,705,779.59 37,236,607 37,404,020
Operations 4,263,270.10 4,251,028 4,208,203
Equipment 232,701.54 355,995 355,995
Equipment-Federal/Private - 115,000 115,000
LEPC 15,358.94 45,000 45,000
Program Total 42,217,110.17 42,003,630 42,128,218
Personnel Position Summary ,
FY 2017-18 FY 2018-19 FY 2019-20
Position Title Actual Budget Request
Fire Chief 1 1 1
Deputy Fire Chief 1 1 1
Account Clerk 3 3 3
Accountant I 2 2 2
Accountant IV 1 1 1
Aeromedical Helicopter Pilot 3 3 3
Assistant Fire Chief 2 2 2
Battalion Chief 9 9 9
Chief Aeromedical Helicopter Pilot 1 1 1
Clerk III 1 1 1
Fire Captain 53 53 51
Fire Communications Supervisor 1 1 1
Fire Equipment Operator 60 60 60
Fire Fighter 147 147 148
Fire Fighter Recruit(Temp) 60 60 60
Fire Radio Dispatcher II 12 12 12
Fire Radio Dispatcher III 3 3 3
Fire Rescue Specialist 18 18 18
Fire/EMS Specialist I 3 3 3
Fire/EMS Specialist II 45 45 45
Fire/EMS Specialist III 2 2 3
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FIRE
EMERGENCY OPERATIONS DIVISION
Personnel Position Summary (continued)
Fire/Hazardous Materials Specialist 18 18 18
Human Resources Assistant 1 1 1
Human Resources Program Specialist 1 1 1
Human Resources Technician I 1 1 1
Private Secretary 1 1 1
Senior Account Clerk 2 2 2
Storekeeper 2 2 2
Total 454 454 454
Program Description
The Emergency Medical Services (EMS) Bureau is directly aligned with the Emergency
Operations Division and provides program support and coordination. The EMS Bureau
participates in the development of recommendations relating to program budgets, equipment
acquisition,policy and procedure establishment and also acts as the department's liaison with
the many health care agencies of our community. Another essential function of the EMS
Bureau is coordination of Emergency Medical Technician(EMT) and Mobile Intensive Care
Technician(MICT or Paramedic)training. As the department's liaison,the EMS Bureau
assists our community health organizations in the prevention, treatment, and recovery from
community health hazards.
Program Objectives
1. Continue to facilitate discussion to expand emergency services to the Puna District. We
anticipate adding one advanced life support ambulance to the Puna District utilizing State
funding.
2. Continue to expand and develop our Community Paramedicine program by adding another
FMS III to the second battalion. This FMS III will also be utilized to support operations
and various community education/injury prevention projects.
3. Continue to promote the EMS Career ladder. MICT candidate recruitment remains a very
high priority and we will continue active recruitment and marketing of the FMS II position
and training. We are targeting the next MICT class to start in August of 2019 and MICT
prep courses to begin in June 2019.
4. With the new NREMT and state recertification requirements to begin in early 2019 the
EMS Bureau will work with partnering agencies to streamline and improve our continuing
education process. The goal of this objective will be to increase operational and financial
effectiveness.
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FIRE
EMERGENCY OPERATIONS DIVISION
Emergency Medical Services (EMS) Bureau
Program Objectives (continued)
5. Our community education programs have proven to be successful and have touched many
lives. The EMS Bureau would like to expand our community education with pressing
topics such as the opioid epidemic. Taking a more proactive approach and strengthening
our communities through education will lead to better outcomes and lives saved on
Hawai`i Island.
6. We will continue to actively procure funding through grants and other alternative funding
sources to improve our services to the community. Areas that we would like to increase
funding for would be equipment,training and program development.
7. With the continued rising cost of our ambulance units we would like to look at different
options for our ambulance replacement program. Looking at different types of
ambulances and also ambulance remounting options.
Program Highlights
1. Training &Education:
• Part of the Ebola planning for the state
• MICT Prep classes continued in 2017
o New things added were pharmacology and autopsies
• Assisted with DOFAW request for EMR retraining
o Trained about 50 personnel
• EMR training for ocean safety
• Annual fire EMR recertification's
• Continued partner with Heartrescue national committee (cardiac resuscitation
committee)
• Recertified entire Hawai`i Fire Department personnel in High Performance CPR
• HFD cardiac resuscitation program presentation at the American Heart
Association state conference
• Started illicit drug and human trafficking presentations
o DOE administration and community groups
• Started partnership with KTA Pharmacy on community education
o Opioid awareness and Narcan administration
• Continue to work with HMC for ACLS /PALS retraining
• ECCU conference in NOLA
• Gathering of the Eagles Conference in Dallas
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FIRE
EMERGENCY OPERATIONS DIVISION
Emergency Medical Services (EMS) Bureau
Program Highlights (continued)
• MICT class complete.
o Two on extensions
o NREMT testing set for September 15, 2018
• Running EMR 2 week course for the 46th Fire Recruit Class
o Recruit vaccinations
• Heat emergency training for RTO's
o Signs and symptoms
o Treatment
2. Public Education:
• Hands Only CPR programs continue in schools and communities
o Approx. 10,500 people trained
• CARES reports continue (CPA data collection)
• Shattered Dreams Project with Waiakea High School
o This video for national recognition
• Heart attack and stroke awareness at community presentations
• EMS Bureau personnel were guest speakers at the Queens Medical Center
Trauma Symposium
3. Committees:
• Continued involvement with Emergency Medical Services Advisory Committee
• HIDTA member (Narcotic task force for the state)
4. Operations:
• Upgraded medicom system to P25 system
o Better quality and coverage
• Distributed dual band radios to all MICT positions
o Has fire and medicom capability
• Renew State of Hawai`i EMT/MICT licenses with DCCA
• Launched our HPD/AED pilot project for cardiac arrest
o Going well with approximately four AED deployments
• First gas ambulance specs completed and bid awarded
o Ambulance will be stationed at Central
• Working on next bid for possibly two diesel ambulances
• Assisted with Lava response
• In the process of changing EKG/AED monitors to Lifepack
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FIRE
EMERGENCY OPERATIONS DIVISION
Emergency Medical Services (EMS) Bureau
Program Highlights (continued)
5. Promotions:
• Held Fire Medical Emergency Specialist II and III assessment centers.
6. Community Paramedicine Program:
• January, did ride along in Pittsburg and Texas to learn and observe how
established CP programs operate on day to day basis.
• January,participated in week long Point in time survey with HOPE
services. Collecting data on big island homeless population.
• Weekly homeless visits to Camp Kikaha in Kona with HFD and WHCH(seeing
5-10 patients per visit). When Camp closed in mid-March, continuing doing once
a month MDT outreach in Kona to help assess and treat homeless
population. Average patients cared for per visit approximately 20-
25. Approximately 240 homeless treated in 2018.
• Started Healthcall,program in which HFD and HMC sharing info and treatment
plans and tracking of mutual points. Still in process of working out system and
refining.
• Resident ride along, started weekly ride longs with resident doctors from Hawai`i
Island Family Health center.
• Did presentation about HFD CP program at Hawai`i Islands trauma symposium in
Honolulu Community/school project._
Program Description
To provide professional and effective search and rescue services with regards to
maritime, swift water, land, and urban search and rescue type incidents.
Program Objectives
1. Finalize Rescue Field Operating Guidelines/Response Policies for SCUBA,
Swiftwater, Wildland, and Rope Rescue by December 2019.
2. Identify all essential personal equipment used in land and water rescues and create a
price-term agreement to ensure that all equipment and PPE are readily available by
December 2019.
3. Develop and implement a Dive Rescue program conducting in-house training with
both rescue stations by June 2020.
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FIRE
EMERGENCY OPERATIONS DIVISION
SPECIAL OPERATIONS BUREAU
Rescue Operations
Program Objectives (continued)
4. Complete training of all our current and TA rescue personnel and implement an in-
house Confined Space Rescue training program that includes all of our personnel who
work as part of the hazmat or rescue team by June 2020.
Program Highlights
1. We had four rescue personnel attend the 2017 NASA Ames DART Collapsed
Structure Rescue Course in Los Angeles, CA. This training was sponsored by the
Greg Cameron and Daniel Sayre Foundations.
2. The annual Daniel Sayre awards dinner was held on September 2, 2017 and there
were 9 recipients of this award(two rescue,three fire, and three Ocean Safety
personnel). To date,the Sayre Foundation has provided close to two million dollars
to the Hawai`i Fire Department toward training and equipment.
3. We completed our RB-7 (Radon)refurbishment that cost nearly$50,000. This was
vital to increase the safety of our personnel and to help protect our equipment.
•
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FIRE
ffi :r
OCEAN SAFETY
Program Description
To provide professional, effective and safe response to and mitigation of hazardous
materials,weapons of mass destruction and bioterrorism incidents.
Program Objectives
1. Develop and implement a Hazardous Materials Technician level recertification
training program for all Hazmat technician personnel by December 2019.
2. Review and revise Hazardous Materials Standard Operating Procedures (SOP)by
December 2019.
3. Continue to provide training for our Hazmat teams in a coordinated effort with the
93rd CST, State RAD Team, and other outside agencies, and identify opportunities for
partnerships and shared resources by December 2019.
4. Procure updated chemical equipment with the capability to identify potentially
explosive and other unknown chemicals on-scene for public safety and environmental
protection by June 2020.
Program Highlights
1. We sent four of our personnel to the Hazmat Continuing Challenge with funding
obtained through the LEPC. This conference provides additional training and
knowledge of new equipment and resources available.
2. We replaced all of our hazmat response suits (level A and B). Our old suits were over
ten years old and had reached its usable shelf life. These suits are the first line of
protection for our personnel who respond to hazardous materials incidents.
3. Worked with the 93rd Civil Support Team in a multi-agency exercise in east and west
Hawai`i simulating response to a chemical lab with criminal activity involving
explosives.
95
•
FIRE
OCEAN SAFETY
Program Description
The Ocean Safety Bureau is tasked with the development and delivery of ocean safety
operations and public safety education programs utilizing a team of highly skilled and
dedicated Water Safety Officers. It maintains safety services,promotes preventative actions,
and facilitates basic emergency life support functions. Ocean Safety is the principal resource
and consultant on all matters relating to ocean safety on the Island of Hawai`i.
Program Objectives
1. Continue pursuit of target manpower goals of providing a minimum of two Water
Safety Officers daily per tower in accordance with our operational schedule. Also,to
provide daily staffing at Onekahakaha, Carlsmith, Leleiwi, and Spencer beaches by
June 2020.
2. Create two Water Safety Officer III positions for training, supervisory, and
administrative support assigned to east and west Hawai`i and four WSO III positions
for adequate supervision in each district by December 2019.
3. Continue to co-sponsor with Hawaiian Lifeguard Association(HLA)the Big Island
Junior Lifeguard program at five locations: Hilo, Punalu'u, Kailua-Kona, and
Hapuna,to promote ocean safety through education and activities to youth ages 12-
17. Programs to be implemented during July and August 2019.
4. Utilize grant funding from HTA to expand our RWC program to include coverage in
the additional districts of Kona and as funding allows,to include Punalu`u and Hilo
by June 2020.
Program Highlights
1. We replaced the tower at Kahalu`u south that now provides our guards with a clear
view of the entire beach area while maintaining a line of sight to the north tower.
2. We held our Jr. Lifeguard program in the districts of Hilo, Puna, Punalu'u, Kahalu'u,
and Hapuna. HTA provided grant funding to allow us to pay our instructors and
assistant instructors,provide equipment, and continue the program at no cost to
participants.
3. We had three personnel WSO John Kapsky,Robin Fasciano, and Paul Tucker who
received the Sayre award at the awards dinner in September 2017.
96
FIRE
OCEAN SAFETY
Program Measures
FY 2017-18 FY 2018-19 FY 2019-20
Actual Budget Estimate
Beaches with WSO Staff/Patrolled 12 12 11
Persons Served at Beaches 2,958,027 3,000,000 3,000,000
Beach/Park Rule Violations 687 1,500 500
Preventative Actions 366,100 200,000 400,000
Minor First Aid 9,998 8,000 10,000
Public Contacts 314,585 300,000 300,000
Individuals Rescued at Beaches 406 400 400
Major First Aid Given at Beaches _ 256 150 250
Resuscitations 1 0 0
Drownings 1 0 0
Surfing Accidents 70 50 50
Scuba Accidents 0 0 0
Jump Dive Accidents 0 0 0
T.R.B.Assistance 0 0 0
Ambulance Assistance 64 75 75
Fire Assistance 3 20 10
' Helicopter Assistance 2 5 5
Police Assistance 0 10 0
Lost Child 0 0 0
Shark Attack 0 0 0
Jellyfish/Man o`War Sting 0 10 10
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FIRE
OCEAN SAFETY
Beach Attendance
Location Total Count Total Count Total Count
2015-16 2016-17 2017-18
Kahalu`u Beach Park 437,650 392,077 421,522
La'aloa Beach Park(Magic Sands) 250,043 287,850 348,670
Hapuna Beach State Park 686,180 759,348 831,064
Spencer Beach Park* 48,445 60,647 63,429
Honoli'i Beach Park 131,685 128,222 150,072
Onekahakaha Beach Park* 141,269 194,005 106,016
Carlsmith Beach Park* 102,289 102,751 102,316
Leleiwi Beach Park* 42,098 35,678 37,565
Richardson's Ocean Park 212,950 198,324 203,262
Ahalanui Beach Park 243,447 333,604 255,820
Isaac Hale Memorial Beach Park 211,397 244,336 169,712
Punalu`u Blacksands Beach Park 223,056 258,583 268,579
Total 2,730,509 2,995,465 2,958,027
*Not guarded daily
Program Expenditures
FY 2017-18 FY 2018-19 FY 2019-20
Actual Budget Request
Number of Positions 55 55 58
Salaries and Wages 2,620,492.15 2,800,726 3,110,656
Operations 45,581.41 56,252 56,252
Equipment - 7,900 7,900
Program Total 2,666,073.56 2,864,878 3,174,808
Personnel Position Summary
FY 2017-18 FY 2018-19 FY 2019-20
Position Title Actual Budget Request
Water Safety Officer I Temp 5/12T 5 5 5 1
Water Safety Officer II 31 31 34
Water Safety Officer II 3/4T 3 3 3
Water Safety Officer II 1/2T 12 12 12
Water Safety Officer II 3/5T 1 1 1
Water Safety Officer III 1 1 1
Water Safety Officer IV 2 2 2
Total 55 55 58
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1
FIRE
FIRE PREVENTION BUREAU
Program Description
The Fire Prevention Bureau plays an integral role in the development, implementation,
and maintenance of all Fire and life safety codes, programs, and systems affecting the
County of Hawai`i. The Bureau is responsible for the review, comment, and approval of
all new building and construction plans, with the exception of one and two, single family
dwellings. They are tasked with the enforcement of all applicable fire codes, standards,
statutes, laws, and regulations; conduct building and site inspections;test and approve all
fire and life safety system installations; provide fire and life safety training through
public education efforts; conduct fire investigations to determine origin and cause;
facilitate the state of Hawai`i's only arson canine program; assist other county agencies in
life safety and occupancy enforcement; and investigate all public complaints in regards to
fire and life safety. The Fire Prevention Bureau views the achievement of organizational
goals and objectives from the perspective of education through prevention. This
proactive role, although difficult to measure and quantify, has a direct impact on the
reduction of fire losses affecting both life and property. It is the desire and intent of the
Fire Administration and the Fire Prevention Bureau to expand its public education
programs based on the identification of specific trends and identifiable causes
contributing to fire losses.
Program Objectives
1. Maintain an aggressive approach to public education in regards to fire prevention and
life safety awareness. Main topics to include smoke alarm/home inspection program,
firefighter safety guide and school visit program, pre-emergency planning.
2. Continue the p
adoption process of the 2015 NFPA 1 State Fire Code as well as the
P
adoption process of the new Hawai`i County fire code.
3. Continue to update and educate suppression personnel in conducting basic inspections
related to preplanning inspections, basic fire investigations and community risk
reduction programs.
4. Focus efforts on inspecting and enforcing applicable fire and life safety codes at all
High Risk Occupancies in our County.
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FIRE
FIRE PREVENTION BUREAU
Program Highlights
1. The Fire Prevention Bureau conducted 951 inspections.
2. Investigated the origin and cause of 68 fires.
3. Reviewed 1,021 plans for permits.
4. Conducted 140 public education events which included 25 fire prevention assemblies
at elementary schools reaching over 6,000 kids.
5. Our annual Firefighter Safety Guide Program had 114 elementary school classrooms
with 100%participation.
6. Conducted 99 home safety inspections and smoke alarm installations, installing 201
smoke alarms in 99 homes.
7. Began the process of implementing our 24 Hour Pilot program for the Prevention
Bureau. Seventeen fire personnel have shown interest to be a part of the program.
Pilot program to be implemented in August 2018.
8. Various Prevention personnel received training in the following areas -Plan Review,
Fire Investigations,NFPA 101 Life Safety, Arson Canine Recertification, Life Safety
Plan Reviews, Community Risk Reduction, fire alarm, and fire protection systems.
9. The Fire Appeals Board Bill (91) was signed by Mayor Kim on March 6, 2018.
10. The Fire Department received 500 home security devices from the Protect the
Protectors program through State Farm Insurance and Canary.
11. Arson K9 Team assisted Honolulu Fire Department at the Marco Polo fire in July of
2017 which had four fatalities and a second fire in March of 2018 which had one
fatality.
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FIRE
FIRE PREVENTION BUREAU
Program Measures ,
FY 2017-18 FY 2018-19 FY 2019-20
Actual Budget Estimate*
Inspections—Occupancy 507 1,500 1,500
-Fire Protection Equipment 201 300 300
Building Plans 1,021 1,100 1,200
Fire Safety and Extinguisher Training Classes 140 300 300
Meetings,Training,and Conference 473 450 500
Complaints Investigated 24 50 50
Arson K9 Team-Deployment 12 24 24
*Note: These figures represent projections based on average of previous years'statistics.
Program Expenditures
FY 2017-18 FY 2018-19 FY 2019-20
Actual Budget. Request
Number of Positions 8 8 8
Salaries and Wages 635,828.98 824,969 832,133
Operations 36,629.76 18,028 18,028
Equipment - - -
Program Total 672,458.74 842,997 850,161
Personnel Position Summary
FY 2017-18 FY 2018-19 FY 2019-20
t' n Title Actual Budget Request
�o g
Fire Captain ' 2 2 2
Fire Prevention Inspector I 3 3 3
Fire Prevention Inspector II 2 2 2
Battalion Chief 1 1 1
Total 8 8 8
101
FIRE
AUXILIARY SERVICES BUREAU
Program Descriptions
The Hawai`i Fire Department's Auxiliary Services Bureau is comprised of three support
sections: 1) Fire Equipment Maintenance Section, 2)Fire and Emergency
Communications Section, and 3) Warehouse and Supply Section. Each of these sections
is vital to the organization's ability to deliver and sustain essential emergency services.
As described and defined below, each section provides a variety of functions and services
either in support of emergency operations or in conjunction or association with the
Emergency Operations Division.
Fire Equipment Maintenance Section
The Fire Equipment Maintenance Section provides the repair and support services for all
department vehicles, apparatus and portable equipment. Personnel also participate in the
design and specification of new equipment and apparatus to be acquired. This support
section is a critical component in the maintenance of emergency services and mission
readiness of the fire department. The support role of the Fire Equipment Maintenance
Section is essential and critical to the success of the department in meeting its goals and
objectives. As the organization's mission and service delivery demands continue to
increase,the maintenance and repair of the department's vehicle and apparatus fleet
continue to grow at exponential rates. Combined with the fact that the fleet continues to
age,which is reflective of an increase in repairs, the sustainability of emergency
operations is dependent upon the support and maintenance of all apparatus and
equipment.
Program Objectives
1. Create an exterior covered work area to provide an additional space to work on
vehicles during inclement weather by June 2020.
2. Complete implementation of software to track vehicle repairs and statuses by June
2020.
102
•
•
FIRE
AUXILIARY SERVICES BUREAU
Program Highlights
1. Added one mechanic position to our Maintenance Section.
Program Measures
FY 2017-18 FY 2018-19 FY 2019-20
Actual Budget Estimate*
Shop—Vehicle Repairs 1,040 1,400 1,400
Contractual—Vehicle Repairs 97 400 200
Annual PUC Safety Inspections 107 200 200
*Note: These figures represent projections based on average of previous years'statistics.
Program Expenditures
FY 2017-18 FY 2018-19 FY 2019-20
Actual Budget Request
Number of Positions 7 7 7
Salaries and Wages 366,768.48 384,334 398,684
Operations 320,293.79 310,447 310,447
Equipment - -
Program Total 687,062.27 694,781 709,131
Personnel Position Summary
FY 2017-18 FY 2018-19 FY 2019-20
Position Title Actual Budget Request
Chief Mechanic,HFD 1 1 1
Fire Equipment Mechanic 5 5 5
Helicopter Mechanic 1 1 1
Total 7 7 7
•
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FIRE
AUXILIARY SERVICES BUREAU
Fire Communications Control Center
The Fire Communications Control Center is the focal point through which all emergency
service requests are made via the telephone as well as via the radio communications
system. In addition, all Fire Department operational activities and communication are
coordinated through the Fire Communications Control Center to include flight following
for our two helicopter aircrafts. Fire Radio Dispatchers also provide on-line pre-arrival
medical instruction or Emergency Medical Dispatching services to persons placing 911
calls and are able to perform basic potentially life-saving maneuvers or techniques. It must
be stressed and emphasized that the roles and responsibilities of the Fire Radio Dispatchers
and the department's Communication Section extends far beyond that of a simple call
taking and routing center. The Fire Radio Dispatchers support and affect a critical
communications network and system that is designed to provide essential lifesaving
instructions and directions to persons in crisis as well as to serve as a,conduit and link for
all operational communication needs.
Program Objectives
1. Complete implementation of Active 911 for dispatching of volunteers by June 2020.
2. Install new generator in Dispatch Center to replace aging unit, funding from E911,-by
June 2020.
Program Highlights
1. We redesigned our hiring process for the Fire Radio Dispatcher position to better
screen candidates and produce better results.
2. Filled two vacant Fire Radio Dispatcher positions.
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AUXILIARYSERVICES BUREAU
Warehouse and Supply Section
The Warehouse and Supply Section provides a lifeline of logistical support to all
divisions,bureaus, and sections of the Fire Department. This includes the receipt,
inventory, and distribution of all emergency operations equipment purchases and
ancillary supply and equipment inventory and distribution. Although historically, and
inclusive of this budget document,the Warehouse and Supply Section has been
incorporated within the Emergency Operations Division, it is desirable and intended that
his section be removed and recognized for its unique and inherent fiscal needs and
obligations.
Program Objectives
1. Implementation of Eden as an electronic warehouse management system(E-WMS)
by end of FY 2018-19.
• Add barcode scanning system capability to E-WMS FY2019-20.
• Add automatic ordering of set stock amounts as product gets low FY2019-20.
• Add automatic stock scanning/receiving FY2019-20.
2. Implement repair area, and create equipment repair tracking system by June 2020.
Program Highlights
1. We replaced our aging fleet of MSA Firehawk Self Contained Breathing Apparatuses
(SCBA)with the new MSA G1 SCBAs. Funding was provided through a 1.5 million
dollar grant from the Federal Assistance to Firefighter Grant(AFG)
2. Redesigned our Safety Data Sheet program to be complaint with HIOSH, and
deployed new SDS binders mounted in common areas for ease of access
3. Redesigned our repair request system to speed up the process of requests, and track
all requests through an online tracking system.
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FIRE
TRAINING BUREAU
Program Description
The Training Bureau is responsible for the overall training of the Hawai`i Fire
Department personnel and the volunteers. The Training Bureau provides the foundation
from which the department establishes its standards of operation and conduct. These
areas consist of the training of all new Fire Fighters, company personnel, and the
volunteer division. The primary functions of the Training Bureau are to provide the
necessary resources to support the continued training and evaluation of all personnel to
instill and maintain the highest level of competency and proficiency, and to promote
safety to prevent work-related accidents and injuries.
The role and function of the Training Bureau has been expanded to include the
identification, adoption, delivery, and maintenance of specialty training including but not
limited to: Hazmat, Rescue, and Emergency Medical Services (EMS). These functions
are aimed at supporting improved public service,promoting career development, improve
operational and financial effectiveness, and to provide a safe working environment while
conforming to standards and/or regulations associated with our occupation.
Program Objectives
1. Maintain training documentation and administrative requirements for Fire Fighter
required certifications throughout the fiscal year.
2. Continue to integrate training record keeping and certification documentation to
Target Solutions,by July 2020.
3. Re-evaluate our Driver Training Program with the intent to design a more efficient
and effective program by decreasing quarterly driver training road time hours and
incorporate an annual road test audit by July 2020.
4. Continue to host annual NFA two-day off-campus courses and maintain training
opportunities through the State Fire Council and the National Fire Academy when
scheduled throughout 2020.
5. Create Recruit Training Officer development program in order to encourage
participation in Training our Recruit Classes as well as to standardize instruction by
June 2020.
Program Highlights
1. 45th Fire Fighter Recruit Class assigned to various stations to further their training.
2. National Fire Academy (NFA): continue training with the NFA Programs; on and off
campus courses offered to our personnel.
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FIRE
TRAINING BUREAU
Program Highlights (continued)
3. Continued to provide optimum service to the residents and visitors of Hawai`i County
by coordinating effective training with partnering agencies and providing proper
staffing. •
Program Measures
FY 2017-18 FY 2018-19 FY 2019-20
Actual* Budget Estimate**
Fire Training Bureau Program Delivery(Hours):
Fire Fighter Recruit Training 2,400 2,500 3,500
Fire/Rescue Training(Operations) 900 . 1,000 1,500
Public Education Training(Fire Extinguisher Trng) 0 100 0
Hazardous Material Training 120 360 250
Medical First Responder Training 0 220 250
Incident Command/Officer Training 20 150 40
Driver Improvement Training 2,800 3,500 3,000
Wildland Training . 200 200 400
Administrative Duties*** 2,300 3,100 3,000
*Note:. It should be noted that the program delivery hours depicted represent instructor hours,and those same hours reflect,on
occasion,multiple instructors delivering the curriculum concurrently. For example,various modules for the fire fighter recruit
training curriculum require multiple instructors monitoring training program delivery.
**These figures represent projections based on average of previous years'statistics.
**Administrative duties include hours aside from actual program curriculum delivery and includes documentation of program
mandates in compliance with HIOSH and other regulatory mandates.
Program Expenditures**
FY 2017-18 FY 2018-19 FY 2019-20
Actual Budget Request
Number of Positions 5 5 5
• Salaries and Wages 375,417.71 409,085 413,998
Operations 53,091.98 76,616 76,616
Equipment - -Program Total 428,509.69 485,701 490,614
**Includes Training Bureau/Volunteer Fire Service
•
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FIRE
TRAINING BUREAU
Personnel Position Summary**
FY 2017-18 FY 2018-19 FY 2019-20
Position Title
Actual Budget Request
Fire Captain 3 3 3
Fire Apparatus Trainer - - -
Fire Equipment Operator 1 1 1
Student Helper I 1 1 1
Total 5 5 5
**Includes Training Bureau/Volunteer Fire Service
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FIRE
VOLUNTEER TRAINING SECTION
Program Description
The Volunteer Training Section provides direction, coordination, support, and oversight
of the Volunteer Firefighting training program.
The Hawai`i Fire Department is the only fire department in the State of Hawaii that is
considered to be a combination fire department whereby the emergency response
workforce is comprised of both paid career and volunteer responders. The primary
function of the Volunteer Training Section is to train all volunteers to the highest level,
promoting safety and adherence with the core values of the Hawai`i Fire Department.
Program Objectives
1. Increase recruitment of Volunteer candidates to strengthen company rosters by June
2020.
2. Expand Driver Training opportunities by utilizing both Recruit Driver Training and
biennial Volunteer Driver Training. Complete certification of 12 current driver
candidates to increase certified driver count to 52 by June 2020.
3. Continued integration of HFD Operations personnel with HFD Volunteer Division
personnel with cross training on new apparatus/equipment acquisitions within 90
days of being placed into service.
4. Replacement of aging vehicles with online T-14 along with DOFAW and HELCO
t i utions with emphasis on 4x4 capability byJune 2020.
contributions p p ty
Program Highlights
1. Collection of Volunteer award receipts for 2016-17. Distribution of Award checks
for 2017-18.
2. Digital Radio training Communications training for all Volunteers. Completed
programming of Volunteer portable and mobile radios. Collection of obsolete radios
and pagers.
3. National Safety Council Defense Driver Training for all Volunteer companies held
October-November 2017.
4. Assisted Direct Business Connections with updated insurance classification.
5. Distribution of Fire Equipment donated by the Honolulu Fire Department.
6. Completion of Target Solutions account registration and assignments.
7. American Heart Association First Aid/CPR Training January—March 2018.
8. Completed Island-wide inventory of all vehicles on loan from DLNR, Division of
Forestry& Wildlife personnel.
9. Worked on finalizing Volunteer Station 9B Kanehoa with topping off event.
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VOLUNTEER TRAINING SECTION
Program Highlights (continued)
10. Review of distribution of Volcanic Eruption and Hurricane/Tropical Storm Standard
Operating Guidelines.
11. Assisted with Kilauea lava event Emergency Operations Center staffing duties.
Program Measures
FY 2017-18 FY 2018-19 FY 2019-20
Actual Budget Estimate**
Volunteer Training:
Admin.,Research,Prep.(Hrs.) 2,980 2,970 3,000
Volunteer Company Training(Hrs.) 620 630 640
Volunteer Companies 20 20 20
Volunteer Fire Fighters 175 165 170
**Note These figures represent projections based on average of previous years'statistics.
Program Expenditures
Refer to Training Bureau.
Personnel Position Summary
Refer to Training Bureau.
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FIRE
MISCELLANEOUS
Program Expenditures
FY 2017-18 FY 2018-19 FY 2019-20
Actual Budget Request
Helicopter Services 1,030,455.39 1,296,616 1,296,616
Basic EMT Training - - -
Fire Grants 120,137.31 50,000 50,000
Fire Depts Private Contributions 2,832.97 25,000 25,000
Total 1,153,425.57 1,371,616 1,371,616
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HUMAN RESOURCES
HUMAN RESOURCES
DEPARTMENT SUMMARY
Mission Statement
To be the employer of choice within the County and Island of Hawai`i by encouraging
and supporting all efforts to nurture a healthy, safe, and rewarding work environment and
community. As the human resource team,we are quality driven and committed to
sharing our expertise with departments and employees to enable them to better
accomplish their missions.
Department Goals
1. Toprovide names of qualified individuals to hiring depaitments on a timely basis for
the filling of their civil service vacancies.
2. To provide a classification and pay system that ensures an equitable compensation system.
3. To provide timely advice and assistance to all County agencies consistent with
applicable laws affecting human resource management.
4. To identify County training needs and provide training and personnel development
programs that will enhance the skills of County employees, provide a safe working _
environment, and, ensure compliance with applicable laws affecting human resource
management.
5. To recognize County employees for their accomplishments.
6. To support the Merit Appeals Board and the Salary Commission with their duties and
functions.
7. To develop, implement, and maintain appropriate policies, procedures, and reports
required by law or by operational needs.
8. To negotiate and provide adjustments in wages, hours, and terms and conditions of
employment for County employees.
9. To identify and pursue appropriate changes in law,rules, contracts,policies and
procedures affecting human resource management.
10. To identify and reduce/eliminate unsafe and hazardous working conditions and work
practices in an effort to reduce the number of work place injuries and illnesses.
11. To process workers' compensation claims with respect and compassion for injured
workers,the ultimate goal of which is to return employee to his or her regular full
employment as a productive worker.
Funding Source and Position Count
General Fund $2,075,973 General Fund 49
Grant Revenue - Grant Revenue/Other 1
Total Budget: $2,075,973 Total Number of Positions 50
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HUMAN RESOURCES
HUMAN RESOURCES
Department Goals (continued)
12. To ensure departments and agencies are in compliance with applicable laws affecting
human resource management.
13. To assist, encourage, and insure, County compliance with laws,rules, and policies
relative to equal opportunity and employment.
Program Description
The Department of Human Resources is the central human resource agency for the
County of Hawai`i whose functions include administering the civil service laws as they
apply to the County. As the central human resource agency for the County,the
department has responsibility for strategic planning, workforce planning and
employment, equal opportunity, personnel development, compensation and benefits,
employee and labor relations, and occupational health and safety.
Program Objectives
Classification and Pay
1. Review and process position redescription reviews within five workdays of receipt.
2. Review and process reallocations for recruitment within ten workdays of receipt.
Labor Relations
1. Hear and respond to employer-level grievances within 60 days from receipt.
2. Answer all written departmental inquiries relating to the administration and
interpretation of all collective bargaining agreements and executive orders within 14
days from date of receipt if it does not require inter jurisdictional action, 30 days if it
does.
3. Provide background and other technical information required by the Corporation
Counsel's Office for the arbitration of grievances within 14 days from the date of
request.
Personnel and Organizational Development
1. Conduct the New Hire Orientation class once a month.
2. Provide at least one Customer Service Skills Training session annually.
3. Provide at least six Supervisory Skills Training sessions annually.
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HUMAN RESOURCES
HUMAN RESOURCES
Program Objectives (continued)
Personnel and Organizational Development(continued)
4. Identify at least two Personnel Development needs & implement County-wide
program.
5. Annually coordinate the Prevention of Workplace Violence and Reasonable
Suspicion training.
6. By September 30, 2019, hold the annual Pre-retirement Workshop.
7. Issue the Fall 2019 and Spring 2020 Training Catalogues.
Equal Opportunity
1. Respond to and resolve inquiries and complaints from the public and Hawai`i County
employees regarding various civil rights laws within 14 days from date received
unless extensive research/investigation or action/information from other departments
is required to properly respond to the inquiries and complaints.
2. By June 30, 2020, deliver two supervisory training classes and two non-supervisory
training classes.
Administrative Services
1. Conduct two department/agency audits each quarter on personnel files, temporary
assignment records, postings, etc. to ensure compliance with personnel laws,rules,
policies and procedures, collective bargaining agreements and executive orders.
2. With the exception of mass pay adjustments transactions, audit and approve properly
completed and submitted payroll certification forms within five workdays of receipt.
Audit and approve mass pay adjustment payroll certification forms within two weeks
of the last form received.
3. Review and act upon properly completed and submitted Flexible Spending Plan
change in status forms within two workdays of receipt.
4. By December 31, 2019,hold an annual employee awards program.
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HUMAN RESOURCES
HUMAN RESOURCES
Program Objectives (continued)
Recruitment and Examination
1. Establish eligible lists to assist hiring departments fill their vacancies:
• Within two months for registration recruitments and small/medium size open-
competitive recruitments requiring a written examination.
• Within three months for large size open-competitive recruitments requiring a
written examination.
• Within two months for open-competitive recruitments requiring a training and
experience evaluation(T&E).
• Within four months for the Police Officer I recruitment requiring a written
examination and a performance test.
2. Establish internal recruitment lists to assist hiring departments fill their vacancies
within one month for internal recruitments within the department or internal
recruitments within the County.
3. Certify (refer)names from available eligible lists to hiring departments within four
workdays from receipt of the request for the list.
4. Coordinate the placement of Hawai`i Community College Cooperative Vocational
Education(CVE) students within the County by October 31 of every year.
Health and Safety
1. Coordinate and/or conduct safety inspections of at least six County facilities.
2. Provide requested safety and equipment training within two months of original
request.
3. Provide four NIOSH-required training programs per quarter.
4. Provide at least four Defensive Driver Courses (DDC)to County employees during
the fiscal year.
5. Conduct a semi-annual workers compensation claims review.
6. Coordinate the annual flu shot clinic/mini-health fair for County employees in the
districts of Hilo, Puna, Waimea, Ka`u, and Kona.
Program Highlights
• Labor Relations staff,partnered with Employee Assistance of the Pacific to provide
training on Reasonable Suspicion Determination for Drug &Alcohol Testing.
Trainings were provided for supervisory staff in Hilo and Kona. Reasonable
Suspicion Determination training is mandatory for supervisors tasked with making
reasonable cause determinations under drug and alcohol testing agreements with
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HUMAN RESOURCES
HUMAN RESOURCES
Program Highlights (continued)
HFFA(BU11), HGEA(BUs 02, 03, 04, 13, & 14) and UPW (BUO1). 77 supervisory
employees participated in these trainings.
• Labor Relations partnered with the Office of the Corporation Counsel to provide
trainings in Hilo and Kona on Employee Performance Appraisal Reports, and
Employee Discipline. Both trainings focused on the purpose and process of
documentation and the importance of adhering to applicable Laws, Rules,
Regulations, and Procedures. 27 employees attended the Performance Appraisal
training and 56 employees attended training on Employee Discipline.
• Assisted the County Tuition Reimbursement Committee in awarding $8,642.66 to
four employees.
• Coordinated sign language interpreters for coverage of community meetings related
to the East Rift Zone Eruption.
• Coordinated with Red Cross field specialist to conduct surveys of Pahoa, Kea'au and
Kea'au Armory and Hilo Armory evacuation sites for disability accessibility.
Worked with Karl Mikasa of Sorenson Company to install video phones at Pahoa and
Kea'au shelters.
• Worked with the Consulate General of Mexico in San Francisco to ensure Spanish
translation of CD messages was disseminated and Spanish television stations covered
the information.
• Coordinated County's Leave Sharing Program: Seven requests for shared leave hours
were approved; 104 employees donated 2,815.15 hours of vacation leave.
• Facilitated Flexible Spending Plan: As a cafeteria plan under section 125 of the
Internal Revenue Service Code,the County's Flexible Spending Plan allows
participants to pay for health insurance premiums and medical and dependent care
expenses with pretax dollars. As a result, participants realize both State and Federal
income tax savings as well as FICA tax savings. In Plan Year 2017-2018,the County
saved approximately$438,957 in FICA taxes. During this period, 1,982 employees
- participated in the plan.
• Department initiated improvements in response to the Legislative Auditor's Report on
County Hiring Practices.
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HUMAN RESOURCES
HUMAN RESOURCES
Program Highlights (continued)
• Conducted mandatory training of all County interview panelists on Conducting an
Effective Job Interview, and all Department heads/deputies/managers/supervisors/HR
staff on Skill Development and Evaluation.
• Additional training was developed and conducted for County Departmental staff on
the Development of Interview Questions and the Development of Assessment
Exercises.
• Certified 165 County employees in First Aid/CPR/AED.
• Coordinated island-wide influenza vaccines with KTA Pharmacy for 331 employees.
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HUMAN RESOURCES
HUMAN RESOURCES
Program Measures
FY 2017-18 FY 2018-19 FY 2019-20
Actual Budget Estimate
No. of Positions
Permanent Full-Time 2,843 2,839 2,848
Permanent Part-Time 207 207 207
Temporary Full-Time 256 256 256
Temporary Part-Time 11 11 11
Total No.of Positions 3,317 3,313 3,322
Applications Reviewed 7,176 10,000 10,000
Internal Recruitments Conducted 214 100 200
Open Competitive Recruitments Conducted 198 240 200
Examinations Administered 192 235 200
Certifications Completed ' 576 530 575
Personnel Transactions Processed 8,668 7,500 7,500
FSP Change Forms Reviewed/Processed 303 275 300
No.of POD*Training Programs Offered 38 40 40
No. of POD Training Sessions Conducted 16 50 50
No.of Employees Who Attended POD Training 257 - 600 500
CVE Students Placed 11 15 15
Initial Allocations 13 5 5
Reallocations** 311 300 300
New Classes 5 1 2
Position Redescription Reviews 419 200 400 I
Class Specification Amendments 75 50 50
Step 3 Grievances Heard 12 10 10
Merit Appeals Board Meetings 7 12 12
Merit Appeals Board Hearings 5 5 5
Salary Commission Meetings 10 9 9
Tool Testing 2 2 ' 2
Monthly Reports-Accidents 12 12 12
Safety Inspections 7 6 8
Medical Bills Processed 3,752 4,000 4,000
First Aid Classes—Trained Employees 160 100 125
Driver Training&Equipment(No.of Employees) 104 25 40
* Personnel and Organizational Development(POD)
** Includes 203 reallocations for recruitment purposes
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HUMAN RESOURCES
HUMAN RESOURCES
Program Expenditures
FY 2017-18 FY 2018-19 FY 2019-20
Actual Budget Request
Number of Positions 50 50 50
Salaries and Wages 1,645,436.89 1,797,783 1,753,896
Operations 227,096.12 306,727 315,527
Equipment 22,729.73 15,350 6,550
Program Total 1,895,262.74 2,119,860 2,075,973
Personnel Position Summary
FY 2017-18 FY 2018-19 FY 2019-20
Position Title Authorized Authorized Request
Director of Human Resources 1 1 1
Deputy Director of Human Resources 1 1 1
Account Clerk - - 1
Administrative Services Officer II 1 1 1
Clerk III 1 1 -
Equal Opportunity Officer/ADA Coordinator 1 1 1
Equipment Operations Instructor(Temporary) 2 2 2
Human Resources Assistant 2 2 2
Human Resources Manager II 5 5 5
Human Resources Program Specialist 2 2 2
Human Resources Specialist I 2 2 3
Human Resources Specialist II - 1 1 -
Human Resources Technician II 6 6 6
Safety Specialist 1 1 1
Secretary-Reporter 1 1 1
Student Helper I 1 , 1 1
Workers' Compensation Claims Specialist III 2 2 2
Workers' Compensation Position 20 20 20
Total 50 50 50
119
TECHLNOLOGY
INFORMATION TECHNOLOGY
DEPARTMENT SUMMARY
Mission.Statement
To ease anxiety, increase productivity and efficiency, and improve transparency for the
County of Hawai`i
Department Goals
1. To manage, expand and enhance countywide computer networks to enable computer
system interconnectivity and information sharing among all departments and
agencies.
2. To keep critical information systems available (VoIP phones, e-mail, Emergency
Operations Centers, Video Conferencing and Network availability) during times of
disaster.
3. To coordinate and assist County department and agency efforts to implement
computer systems and applications consistent with the County's overall priorities and
available resources.
4. To plan, coordinate, and assist with the development of a countywide Geographic
Information System.
5. To improve individual employee capabilities and productivity through training.
6. To provide opportunities for the citizens to access County government records and to
do business with the County online.
7. To continue to develop and improve common Information Technology policies,
standards, and procedures to guide County departments and agencies.
Funding Source and Position Count
General Fund $3,431,656 General Fund 22
Grant Revenue - Grant Revenue
Total Budget: $3,431,656 Total Number of Positions 22
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INFORMATION TECHNOLOGY
DEPARTMENT SUMMARY
Program Description
Information Technology provides the technical leadership in all aspects of computer use
for the County of Hawai`i, including GIS, financial and departmental applications,
hardware and software support,telecommunications and network functions.
Additionally, Information Technology provides advice and support for computer systems
and applications utilized by various County departments and agencies,performs systems
analysis and programming functions, maintains data security, and conducts in-house
computer training classes.
User Support Section
Help Desk:
Coordinates and supports the use and installation of desktop PCs, Laptops, mobile
devices,peripherals and audio/visual equipment. Provides technical advice and resolves
problems for all users of the County of Hawai`i network and electronic resources.
Provides help desk services and assists with training County staff. Provides guidance and
assistance with common office functions such as printing, scanning, copying, word
processing, spreadsheets, e-mail, and computer-based presentations.
Applications:
Analyzes, designs, develops, tests, implements, and supports computer applications
running on the County network. Assists County departments with the evaluation,
selection, and implementation of applications and information systems. Provides
technical advice, custom reports, and resolves problems for designated computer
applications such as FRESH, Utility Billing, Laserfiche Document Management,
FireRMS and Building Permits. Coordinates inter-departmental use of GIS,provides
technical advice and aides with the acquisition, sharing, and distribution of GIS data.
Provides systems analysis,programming support, and coordinates all departmental use of
the County of Hawai`i website and SharePoint Intranet sites. Coordinates and provides
software training for County staff.
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INFORMATION TECHNOLOGY
DEPARTMENT SUMMARY
Systems Support Section
Network:
Implements,monitors and manages the County information systems and network.
Coordinates maintenance,provides support, and resolves problems with the system
servers. Oversees all network communications,VoIP systems, Firewalls, and related
equipment that protect the County information systems. Researches and implements new
technologies for information systems.
Shared Services:
Evaluates, designs, selects, purchases, implements, and administers the County of
Hawai`i shared services. Oversees all network security,virus protection, email servers,
file storage and data backup. Analyzes, identifies, and conducts problem resolution for
all network, server, and workstation-based software systems. Researches and implements
new technologiesfor information systems.
Program Objectives
1. Provide a reliable and managed network for the County of Hawaii, implement higher
level protocols and extend the network to include faster and reliable network
connectivity for County locations.
2. Expand and maintain the County of Hawai`i server and application support, assist
County Departments with Application implementations and expand the use of cloud-
based technologies.
3. Maintain and enhance the reliability, cyber security, and redundancy of the County's
information technology infrastructures and consolidate network security and external
threat management for all County Agencies.
4. Review and improve Information Technology's customer support and services, and
expand the use of automated features to facilitate user setups and maintain current
software on client workstations.
5. Coordinate and manage a County-wide Geographic Information System(GIS).
Create GIS web mapping applications for use by both County Staff and the general
public. Provide GIS training for County Staff to expand its usage.
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INFORMATION TECHNOLOGY
DEPARTMENT SUMMARY
Program Highlights
FY2017-18 highlights include County Network expansion&upgrades, fortification of
cyber security, and project support that improved the productivity and efficiency of
County services.
Network & Security
• Installed new core network switches and battery backups at Aupuni server rooms to
improve network reliability
• Extended the County fiber network to include P&R Maintenance,the new Mass
Transit facility, Kona Highways,Naalehu Fire Station, Kau Fire Station, Haihai Fire
Station, and Kamana Senior Center
• Migrated the Kamana PC's and printers from the frame relay connection to the fiber
network. Added phone systems to the County VoIP network.
• Activated the NET Request Online Coordination(IROC) system for tracking fiber
requests through the DCCA.
• Installed new Cisco switches at primary network locations (Pauahi,Aupuni, and
WHCC)to replace switches approaching end of life.
• Performed IOS upgrades on all existing Cisco switches, and added devices to
RANCID,to improve configuration change monitoring and documentation.
• Established a new hybrid setup of DHCP without Reservations for 75% of our
network locations, and 25%DHCP with reservations,to allow for greater mobility of
devices, while maintaining the required security level for device access to the
network.
• Redeployed Alcatel 7710 at Fire Dispatch.
• Completed upgrade of Motorola Mass Transit Dispatch station.
• Designed and implemented Cisco 809 device programming and connection to
maintain Traffic light network.
• Created documentation of programming for new traffic network and conducted
training and support for traffic personnel.
• Installed fiber and CAT6 cabling at Hilo Driver Licensing to establish new presence
on the County network.
• Migrated SolarWinds NPM/NTA to physical server.
• Designed and implementing new network connectivity for Honokaa PD, Waimea PD,
Waimea Highways, Ka'u PD, Captain Cook PD, and Kealakehe PD
• Installed a FortiAnalyzer 400E, configuration completed, and threat report setup.
Updated FortiAnalyzer to version 5.4.4.
• Completed annual Cyber Security survey for NCSR and MS-ISAC.
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INFORMATION TECHNOLOGY
DEPARTMENT SUMMARY
• DIT personnel completed CJIS Online Training, and all members of the department
are certified.
• Activated DMARC security settings for email. DKIM/DMARC implemented to add
protection against spoofing.
• DMARC successfully implemented to allow for Constant Contact, MailChimp, and
other outside entities to send on behalf of the county, when they are authorized.
• Server firmware, driver, and bios updates for domain controllers.
• Exchange Server January Microsoft Updates and CU19; May updates and CU20;
June updates and CU21 completed.
• KnowBe4 Administration training and scheduled staff testing and subsequent
training.
• McAfee antivirus upgrades and security patches released to endpoint clients.
• Upgraded the Tripwire Console server to version 8.6.2.
• Upgraded Tripwire agents to TE Axon agents.
• Improved security and auditing for EDEN system
o Changed EDEN system administrator password
o Implemented SQL trigger auditing on EDEN SQL Server to record data structure
changes, and direct logins to SQL Server by Tyler Technologies Support staff
Applications & Departmental Support
• Collapsed the multiple County of Hawai`i Microsoft Volume Licensing Service
Center(VLSC) Portals into a single location.
• Installed new version of Rapid Recovery to core backup servers.
• Assisted Traffic Division with recovery and rebuild of servers.
• Upgraded four VMware host servers to version 6.5,migrated virtual servers to v6
Datastores. Performed virtual machine compatibility upgrades and VMware tools
upgrades. Updated Lifecycle Controller on virtual servers.
• Upgraded the VMware/EMC array 100MB switch to a 1GB switch.
• Setup virtual PC for iNovah and installed Extra Attachmate version 9.3.
• Continue assisting DEM with the implementation of an Abandoned Vehicles system.
• Affordable Care Act Reporting for Tax Year 2017 with HR&Finance
• Code changes implemented&ACA code calculations run for all employees.
• Will assist HR with preparation of data for import to EDEN system, and Finance with
modification of electronic files prior to IRS upload.
• Continue collaborating with the Fire Department, Police Department, Spillman
Technologies, and other software vendors during the implementation of a new CAD
system.
• Completed upgrade from Renaissance to NavRisk for HR Workers Compensation
Claims processing and reporting.
124
INFORMATION TECHNOLOGY
DEPARTMENT SUMMARY
• Assisting Police with the Gas, Oil and Mileage system.
• Upgraded AsurelD system to Enterprise version for Liquor Control
• Rolled out Office 365 to County PC users; Provided training on Skype for Business,
Microsoft OneDrive, Office, and SharePoint.
• Continue assisting DPW Traffic and Finance with the implementation of BMI Bar
Coding for Inventory Tracking. This system will be integrated with the Eden
Inventory module.
• Continue assisting DPW and Planning with the implementation of the EnerGov
Permitting system.
• Migrated and converted historical Wang Payroll archive to Access/SQL application
with integrated Windows authentication.
• Migrated historical Wang Building Permit data to Lotus Notes system
• Continue assisting the Finance Department with implementation of iNovah, a
centralized cashiering system.
• Assisted Office of the County Clerk with website fixes.
GIS - upgraded platform and provided training
• GIS servers MS updates and GoDaddy SSL certificate application.
• Provided GIS Web Map Training
• Pictometry - ConnectExplorer, Provided training for users
• Assisting Real Property with interface between iasWorld and GIS
o Created linked server in SQL Server to iasWorld TEST
• Portal for ArcGIS
o Created a new public web map for general county use
o Continue fine tuning of portal to allow a secure, efficient, functioning
environment for both internal and external (public) customers.
• Created a Fire Hazard Web map for Civil Defense
• Assisted Mayor's Office with web map for Puna Roads Connectivity
• Analysis of GIS Server Reverse Proxy Server setup. Implement system design
changes to improve its performance and resolve existing IP mismatch conditions.
• Continued work on GIS Licensing consolidation and user reconciliation.
• Create and test GIS Services to support the EnerGov application at an enterprise
level.
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INFORMATION TECHNOLOGY
DEPARTMENT SUMMARY
Program Measures
FY 2017-18 FY 2018-19 FY 2019-20
Actual Budget Estimate
Computer Systems
Servers(Physical):Retired/New/Total 3/0/45 6/6/49 5/4/46
Servers(Virtual):Retired/New/Total* 2/13/52 4/10/54 6/10/56
New network nodes added/Total nodes 8/84 5/74 4/88
New/replacement PC's setup 231 175 230
Total workstations supported 1,295 1,300 1,300
Computer Applications
Total Running on C&C,State,Federal,Outside Computers** 62 - -
Total Running on in-house LANs and PC Systems** 3,353 - -
Information Technology In-House Custom Written** 24 - -
Information Technology support w/3`d Party Vendor** 35 - -
GIS Licensed Users
Desktop Maintenance a 56 56 56
Desktop Non-Maintenance a - - 228
Web Maintenance a - - 105
Web Non-Maintenance a - - 66
Device Software Maintenance a - - 3
Device Software Non-Maintenance - - 35
GIS Data Layers
Public Domain aaa - 55 -
In-House/County of Hawai`i aaa - 248 -
Public Domain In-House GIS Server Services as - - 33
Total In-House GIS Server Services aa - - 114
Total In-House GIS Portal Map Items aa - - 414
Public Domain ArcGIS Online Services - - 29
Total ArcGIS Online Map Items - - 256
In-House/County of Hawaii File System and SQL Server Data - - 500
Layers estimated
Data Layers hosted through Pictometry Online estimated - - 20
Imagery/Percent of Island covered 100% 100% 100%
10/27/17 New program measure to indicate a network transition from physical servers to virtual servers
P :�' p Y
** Phasing out as of FY18-19 as applications transition to the cloud and 3rd party vendors
a 10/23/18 New program measure of GIS Licensed Users
aa 10/23/18 New program measure of GIS Data Layers
126
INFORMATION TECHNOLOGY
DEPARTMENT SUMMARY
Program Measures (continued)
Other Work Statistics
FY 2017-18 FY 2018-19 FY 2019-20
Actual Budget Estimate
Primary Computer System Uptime During Normal Work Hours 980/0 990/0 990/
(247 days x 8.75 hrs.)
Face to Face IT Training Classes and Workshops Offered 60 30 70
Face to Face IT Training Classes Attendees 190 180 200
Virtual Training Classes and Workshops Offered*** 2,720 1,920 2,800
Virtual Training Classes and Workshops Attendees *** 167 400 250
Service Desk Calls 7,553 7,500 7,500
Average Service Desk Calls/Day 30.6 30 30
Average number of days a support call is Open 9.2 7.5 8.0
Voice Over IP
Numbers Supported 960 960 960
Call Manager Servers 3 3 3
Voicemail Servers 2 2 2
*** Separation of IT specialized face-to-face courses versus general online courses(only face-to-face
reported in FY2017-18 and prior)
Program Expenditures
FY 2017-18 FY 2018-19 FY 2019-20
Actual Budget Estimate
Number of Positions 21 21 22
Salaries and Wages 1,277,139.62 1,417,644 1,493,496
Operations 1,135,583.96 1,239,797 1,509,612
Equipment 387,957.51 240,199 428,548
Program Total 2,800,681.09 2,897,640 3,431,656
•
127
INFORMATION TECHNOLOGY
DEPARTMENT SUMMARY
Personnel Position Summary
FY 2017-18 FY 2018-19 FY 2019-20
Position Title Actual Authorized Request
Director of Information Technology 1 1 1
Geographic Information Systems Analyst III 1 1 1
Information Systems Analyst II 3 3 3
Information Systems Analyst III 5 5 5
Information Systems Analyst IV 2 2 2
Information Systems Analyst V 6 6 6
Information Systems Program Manager 2 2 2
IT Systems Manager - - 1
Private Secretary 1 1 1
Total 21 21 22
128
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LEGISLATIVE AUDITO1
'I,
LEGISLATIVE AUDITOR
DEPARTMENT SUMMARY
Mission Statement
Hawai`i County Charter section 3-18 establishes an independent audit function within the
Legislative Branch through the Office of the Legislative Auditor. It is our mission to
serve the Council and citizens of Hawai`i County by promoting accountability, fiscal
integrity, and openness in local government and to serve as a catalyst for improving
County government. Through performance and/or financial audits of County agencies
and programs,the Office of the Legislative Auditor examines the use of public funds,
evaluates operations and activities, and provides findings and recommendations to
elected officials and citizens in an objective manner. Our work is intended to assist
County government in its management of public resources, delivery of public services,
and stewardship of public trust.
Department Goals
1. To procure an external certified public accountant to conduct an annual independent
post-audit of the County's financial transactions to assist the Council in complying
with requirements of the Hawai`i County Charter.
2. To conduct or cause to be conducted performance and/or financial audits and special
studies of the funds, services, and operations of any County agency, executive
agency, and/or program, as set forth by the Legislative Auditor in an annual audit
plan that shall be transmitted to the Council and the Mayor and filed with the County
Clerk as a public record.
3. To conduct or cause to be conducted follow-up performance reviews to monitor and
evaluate the implementation of audit recommendations by audited County entities.
4. To assist the Council in its efforts to ensure openness and accountability in the
expenditure of public funds, as may be requested by the Council by resolution.
Funding Source and Position Count
General Fund $801,458 General Fund 5
Grant Revenue - Grant Revenue/Other
Total Budget: $801,458 Total Number of Positions 5
129
LEGISLATIVE AUDITOR
LEGISLATIVE AUDITOR
Program Description
The Office of the Legislative Auditor developed an internal operations or audit manual,
which was adopted by the Council in 2006 and updated in 2013 and 2016,to provide
consistency and conformance with generally accepted government auditing standards
(GAGAS) in the performance of our audit responsibilities and reporting procedures. The
Office of the Legislative Auditor develops an annual audit plan based on a risk
assessment of County agencies,programs, and funds utilizing objective methodology to
identify priority areas for assignment of audit resources.
To assist the Council in complying with requirements of the Hawai`i County Charter,the
Office of the Legislative Auditor is responsible for the procurement of an external
certified public accountant to conduct an annual independent post-audit of the County's
accounts and financial transactions.
Program Objectives
1. To procure an independent certified public accountant to conduct an annual post-audit
of the County's accounts and financial transactions (Hawai`i County Charter §10-13).
2. To file an annual audit plan with the Council based on a County-wide risk assessment
of funds,programs, services, and operations of any County agency, executive agency,
or program, which is supported, in whole or in part,by County funds (Hawai`i
County Charter §3-18).
3. To conduct or cause to be conducted performance and/or financial audits of County
agencies,programs, and/or operations in accordance with the annual audit plan, or as
determined necessary by the Legislative Auditor (Hawai`i County Charter §3-18).
4. To conduct or cause to be conducted follow-up performance and/or financial reviews
of audited entities in accordance with the annual audit plan, or as determined
necessary by the Legislative Auditor(Hawai`i County Charter §3-18).
5. To conduct or cause to be conducted special studies or projects to ensure openness
and accountability in the expenditure of public funds.
130
LEGISLATIVE AUDITOR
LEGISLATIVE AUDITOR
Program Highlights
Financial Audits. Pursuant to Hawai`i County Charter §10-13, the Office of the
Legislative Auditor procured an independent external auditor to conduct the annual
financial audits for the five-year period FY 2017-18 through FY 20121-22 and awarded
Contract No. c.006845 to N&K CPAs, Inc. on February 14, 2018. As part of this
contract,the scope of work includes an audit the County's Comprehensive Annual
Financial Report, an audit of the Department of Water Supply's Financial Statement, a
Single Audit of Federal Financial Assistance Programs, Landfill Financial Assurance
Report, and Office of Housing Section 8 Report.
Performance Audits:
Audit Plan for FY 2018-19. The Office of the Legislative Auditor is currently working on
several performance audits including Department of Water's contingency plans for water
wells, building permits, and real property taxes. These should be issued during calendar
year 2019.
In addition,the Office of the Legislative Auditor is conducting follow-up reviews on both
the Department of Information Technology's Asset Management(Report 2015-02) and
Cash Handling of the Department of Parks and Recreation(Report 2016-01). These both
should be issued in 2019.
Our audit reports are available on-line at
http://records.co.hawaii.hi.us/Weblink8Browse.aspx?dbid=l&startid=18592.
Special Studies or Projects:
Annual Audit Plan and Risk Assessment: The Office of the Legislative Auditor will
update their Annual Audit Plan based on the results of its countywide risk assessment
survey and other known or inherent risk factors.
Program Measures
FY 2017-18 FY 2018-19 FY 2019-20
Actual Budget Estimate
Annual Audit Plan Filed with Council Yes Yes Yes
Performance and/or Financial Audits Completed 3 4 4
Performance and/or Financial Audits Ongoing 2 2 2
Special Studies or Projects Completed 2 2 2
Special Studies or Projects Ongoing 1 1 1
131
LEGISLATIVE AUDITOR
LEGISLATIVE AUDITOR
Program Expenditures
FY 2017-18 FY 2018-19 FY 2019-20
Actual Budget Request
Number of Positions 5 5 5
Salaries and Wages 338,242.49 397,160 406,748
Operations(includes external audit of County finances) 240,872.89 388,380 ' 393,710
Equipment 1,000.00 1,000 1,000
Program Total 580,115.38 786,540 801,458
Personnel Position Summary
FY 2017-18 FY 2018-19 FY 2019-20
Position Title Authorized Authorized Request
Legislative Auditor 1 1 1
Administrative Assistant to the Legislative Auditor 1 1 1
s g
Audit Analyst 3 3 3
Total 5 5 5
132
UQUOR CONTROL
LIQUOR CONTROL
DEPARTMENT SUMMARY
Mission Statement
To promote the health, safety and welfare of the general public by regulating the
importation,manufacture, distribution, sale and service of alcoholic liquors in the County
of Hawai`i.
Department Goals
1. To govern operations of liquor licensees which promote reasonable practices in the
sale or service of liquors by Rules of the Liquor Commission and/or implementation
of programs which promote compliance to liquor laws.
2. To enforce the liquor laws of the State and County of Hawaii.
3. To grant,renew or deny liquor license applications and permits in accordance to law.
4. To provide efficient administrative services.
5. To educate licensees, staff, commission,board members and the public on liquor laws
and issues affecting their activities.
6. To conduct and/or support public and youth programs whether through education,
enforcement, or activities which promote compliance to liquor laws and responsible
drinking.
7. To help support businesses and industries involved in the sale of liquor, by
streamlining and updating current licensing and enforcement practices and
procedures.
8. To increase use of online database and electronic filing system(to include
applications and renewals).
9. To increase use of electronic licensee notification system.
10. To implement an online payment(fees and fines) system.
Funding Source and Position Count
General Fund - General Fund
Grant Revenue - Grant Revenue/Other
License Fees $2,044,569 License Fees 19
Total Budget $2,044,569 Total Number of Positions 19
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LIQUOR CONTROL
LIQUOR CONTROL
Program Description
g P
1. To grant,renew and refuse applications or liquor licenses for the manufacture,
importation and sale of liquor.
2. To amend or adopt rules having the force and effect of law in the county.
3. To enforce state and county liquor laws by inspections of licensed premises and
investigations of complaints or violations for referral to the Liquor Control
Adjudication Board.
4. To provide services to and on behalf of the Liquor Commission and Liquor Control
Adjudication Board, including the review and amendment of procedures and duties.
5. To provide education to licensees, staff, Commission, Board and the public.
6. To review county and state liquor laws toward uniformity.
7. To conduct and/or support public and youth programs whether through education,
enforcement, or activities which promote compliance to liquor laws.
8. To help support businesses and industries involved in the sale of liquor,by
streamlining and updating current licensing and enforcement practices and
procedures.
Program Objectives
1. Licensing:
a. Conduct 30 interviews with new liquor license applicants.
b. Process 30 new license applications.
c. Conduct 30 site visits to applicant premises.
2. Operations:
a. Hold minimum of 18 manager examinations in Hilo and 36 in Kona for
approximately 900 employees of licensed establishments. Classes and
examinations to be offered to all licensees' staff, including minor-aged
employees.
b. conduct minimum of 850 licensee checks per month to promote compliance to
liquor laws by liquor licensees.
c. Provide all staff, commissioners and board members education via county, state
and nationally sponsored programs.
3. Public Programs:
a. Provide minimum of two youth, public and enforcement programs which promote
compliance to liquor laws.
134
LIQUOR CONTROL
LIQUOR CONTROL
Program Highlights
1. The most significant 2018 legislative change was the elimination of the federal
tax clearance for liquor licenses and liquor license renewals. Because of the lack
of responsiveness by the IRS,the requirements for the federal tax clearance for
liquor permits was eliminated by the State Legislature.
2. The Department of Liquor Control donated$8,000.00 as part of its Project Grad
Public Program. These funds helped provide 7 high school senior classes with
fun-filled, alcohol-free and drug-free activities on their graduation nights. In
addition, a live video presentation was done for a school that did not have
sufficient space at the Edith Kanaka`ole Multi-Purpose Stadium to allow family
members to attend their graduation ceremonies. This was a one-year funding to
help start the project.
3. Forty-eight district contingency fund grants, requested by our Council Members,
were processed through the Department of Liquor Control. Funds provided for
safe, secure, alcohol-free and drug-free activities and venues. Community and
organizational activities included D.A.R.E. Day, community beach clean-up days,
sporting activities such as the Pro Am Surfing Trials, Project Grad Nights for our
graduating high school seniors, food distribution, to name a few. All of these
events and programs lead to having substance free lifestyles and wellness through
clean, healthy activities in alcohol-free and drug-free locations.
4. The "I Am B.R.A.V.E. Hawai`i Island"program, featuring celebrityAugie T,
kicked off this 2017-18 school year. A total of 14 presentations were done at
Ka`u High&Pahala Elementary School, Kohala Middle School, Honoka`a High
& Intermediate School, Kea'au Middle School and Pahoa High&Intermediate
School. Using his B.R.A.V.E. Hawai`i framework, Augie T customized this
underage drinking and illegal substance use prevention program for the needs of
the County of Hawai`i and began introducing the program into our middle school
classrooms. His curriculum includes setting goals to make the right choices,
facilitating the use of a website he created specifically for"B.R.A.V.E. Hawai`i
Island" and to teach them how to use it for encouragement and positivity. The
theme "I Am B.R.A.V.E. Because I Said NO to Alcohol"will be used for the
creation of videos and posters by the students. The program continues into the
2018-19 school year.
5. Effective August 2017,the public can now apply for a new liquor license or a
direct wine shipper permit online. Through a link on our County website, a portal
allows applicants to use our online application forms, upload information and pay
for the application or permit using a credit card. Work with the Hawai`i Island
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LIQUOR CONTROL
LIQUOR CONTROL
Consortium, LLC continues as the department moves toward getting the liquor
license renewal process online and toward producing more user-friendly forms
online.
6. The Department of Liquor Control hosted the 2018 Annual NCSLA(National
Conference of State Liquor Administrators) Conference in June 2018. Despite
having an active eruption and air quality issues at the time of the conference,
the department attracted nearly 500 attendees and family members to the Hilton
Waikoloa Village. Throughout the year,the Liquor Control staff worked
diligently with the NCSLA to produce "the best conference ever"with numerous
presentations and panels discussing industry updates, trends and legal issues.
7. A public service announcement on radio stations Lava 105.3FM and KKOA
107.7FM radio ran last August 2017 as a reminder to students going back to
school to be responsible and not drink and drive.
8. In addition to year-round enforcement to ensure compliance with laws related to
the sale of alcohol, from June through November, the Department conducted
educational compliance checks focused solely on Sale to Minors in South Hilo
and Kona. A total of 106 licensees were checked and 76 percent passed
(requested identification).
TOTAL (South Hilo and Kona) Initial Compliance Check Results
Licensee Pass(ID No Pass(ID No Action %Pass %No % Note
Total Requested) NOT (Closed/Could (73/106) Pass Pass/No
Requested not get seated) (26/106) Action
(81/106)
106 73 26 7 69% 25% 76% 7%No
Action
136
LIQUOR CONTROL
LIQUOR CONTROL
Program Measures
FY 2017-18 FY 2018-19 FY 2019-20
Actual Estimate Estimate
Licensing
Applications for Licenses
Interviews for Applications 81 90 90
Regular 31 50 50
Renewal 399 380 380
Special 124 75 100
Transient Vessel 47 200 200
Catered Functions 118 250 250
Miscellaneous Applications 437 300 300
Permit Applications 1,262 1,000 1,000
Site Inspection 23 60 60
Liquor Commission
Public Hearings on Rules and Regulations 0 0 0
Meetings(Public Hearings,Preliminary Hearings, 11 14 14
Special Meetings,Workshops)
Site Visitations 1 2 2
Liquor Control Adjudication Board
Public Hearings on Rules and Regulations 0 0 0
Meetings(Public Hearings, Special meetings, 3 5 6
Workshops)
Violations to Board 7 45 45
Operations
Warning and Citations 26 75 75
Manager Examinations 1,631 1,500 1,500
Manager Registration(activate existing manager 452 500 500
cards)
Audio Surveillance Checks 44 25 25 1
Field Inspections Per Month 1,500 1,500 1,500
Public Complaints 32 15 15
Investigations 77 150 150
Program Expenditures
FY 2017-18 FY 2018-19 FY 2019-20
Actual Budget Request
Number of Positions 19 19 19
Salaries and Wages 916,556.84 1,040,689 1,098,914
Operations 987,555.97 953,362 903,265
Equipment 4,026.24 6,550 390
Public Programs 100,438.90 52,000 42,000
Program Total 2,008,577.95 2,052,601 2,044,569
137
LIQUOR CONTROL
LIQUOR CONTROL
Personnel Position Summary
FY 2017-18 FY 2018-19 FY 2019-20
Position Title Authorized Authorized Request
Director of Liquor Control 1 1 1
Administrative Assistant 1 1 1
Administrative Services Assistant I 1 1 1
Clerk III 1 1 1
Liquor Control Administrative Officer 1 1 1
Liquor Control Investigator II 7 7 7
Liquor Control Investigator III 2 2 2
Liquor Control Licensing Officer 1 1 1
Liquor Control Licensing Technician I 1 1 -
Liquor Control Licensing Technician II - - 1
Liquor Licensing Clerk 1 1 1
Private Secretary 1 1 1
Secretary to Board and Commission 1 1 1
Total 19 19 19
r
138
I
, MANAGEMENT
s,
MANAGEMENT
OFFICE OF THE MAYOR
Mission Statement
To govern with openness, efficiency, and trust in order for this County to thrive as a
caring place to live,work, and play together.
Department Goals
Administration
To accomplish strategic priorities by working collaboratively and constantly striving to
be better.
Funding Source and Position Count
General Fund $1,723,223 General Fund 18
Grant Revenue $ 30,000 Grant Revenue/Other 3
Total Budget: $1,753,223 Total Number of Positions 21
139
MANAGEMENT
OFFICE OF THE MAYOR
Program Description
The Office of Management provides leadership, direction and supervision for
departments and agencies of the County of Hawai`i, ensures that the duties and
responsibilities of the executive branch are faithfully discharged in accordance with the
provisions of the County Charter, and addresses the needs, concerns and interests of the
people of the Island of Hawai`i.
Program Objectives
• Prudent Finances. Budget stringently to deliver services efficiently,plan for long-
term liabilities and contingencies, and optimize revenue generation.
• Productive Workplace. Foster a work environment where County employees are
trained,managed, and appreciated to fulfill their duties to the best of their abilities.
• Strategic Objectives. Collaborate and promote innovation among departments to
accomplish identified priorities.
• Economic Initiatives. Partner with the nonprofit and private sectors to diversify
economic and employment opportunities.
• Resilient Community. Be knowledgeable,trained, and prepared for all types of
emergencies and disasters.
• Inclusive Governance. Encourage civic participation with appointments to boards
and commission, and an active community planning system that exemplifies
democracy at its best.
• Open Communication. Communicate with the public with a two-way system that
informs and is responsive to suggestions, requests, and complaints.
• Sustainable Environment. Respect and sustain the natural and cultural heritage of this
County.
Program Highlights
• Provided leadership, direction and assistance to County departments as they work towards
their goals and objectives.
• Maintained funding levels for critical, core County government services despite rising cost
of healthcare, energy and collective bargaining agreements.
• The Kim administration is tackling the island's growing homeless problem in active
collaboration with federal, state and private agencies. The Mayor, in cooperation with the
Governor, has taken the lead in developing the Mauna Kea World Peace Park initiative,
and is recruiting exemplary individuals in the private sector to work with him to further its
goals.
140
MANAGEMENT
OFFICE OF THE MAYOR
• The Kim administration has tackled a major overhaul of the Mass Transit Agency; has
acquired seven used buses from City and County of Honolulu to supplement the depleted
Hele-On bus fleet. A new administrator was recruited, and will begin work shortly on the
extensive overhaul of Mass Transit system operations.
• The Mayor's Office advocates actively for a physician residency program on Hawai`i
Island,to ensure future generations of health care providers for our community.
• The Kim administration is working actively on a road connectivity program for Puna,to
alleviate traffic congestion and improve quality of life in the region. Walking paths, bike
trails and other life-enhancing improvements are under development.
• The County is developing a system aimed at streamlining the permitting process; this is
slated to be tested and go live in 2018.
• Yearly increases in employee healthcare coverage,retirement, energy and fuel costs in
addition to collective bargaining increases, demands for infrastructure,public safety and
mass transit have placed increased burden on our ability to meet the needs of our
community. The Kim administration is working to meet these needs while maintaining
fiscal prudence.
141
MANAGEMENT
OFFICE OF THE MAYOR
Program Measures
FY 2017-18 FY 2018-19 FY 2019-20
Actual Budget Estimate
*Incoming&Outgoing Correspondence 1,474 7,000 7000 ,
*Incoming correspondence only ,
Program Expenditures
FY 2017-18 FY 2018-19 FY 2019-20
Actual Budget Request
Number of Positions 20 21 21
Salaries and Wages 1,322,035.26 1,459,283 1,458,794
Operations 167,932.56 288,054 288,054
Equipment 4,044.36 3,375 3,375
Program Total 1,494,012.18 1,752,212 1,751,723
Personnel Position Summary
FY 2017-18 FY 2018-19 FY 2019-20
Position Title Authorized Authorized Request
Mayor 1 1 1
Managing Director 1 1 1
Deputy Managing Director 1 1 1
Administrative Services Assistant I • 1 1 1
Administrative Specialist 1 1 1
Clerical Services Assistant 4 3 3
Data Processing Control Clerk I 1 1 1
Executives Assistant Aide - 1 1
Executive Assistant II 1/2T 1 1 1
Executive Assistant III 4 4 4
Homeless Program Specialist - 1 1
Private Secretary to the Managing Director 1 1 1
Private Secretary to the Mayor 1 1 1
Program Manager(Temp) 1 1 1
Public Relations Specialist 1 1 1
Student Helper I 1 1 1
Total 20 21 21
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MANAGEMENT
COST OF GOVERNMENT
Program Description
The Cost of Government Commission studies and investigates the organizations and
methods of operations of all County departments, commissions, boards, offices and other
instrumentalities of all branches of the County government and determines what changes,
if any, may be desirable.
Program Objectives
1. Examine and investigate the organizations and methods of operations of all County
departments, commissions, boards, offices and other instrumentalities of all branches
of the County government and determines and recommends changes, if any, by the
Charter-imposed deadline.
Program Highlights
A new Cost of Government Commission will be appointed to terms starting one year
after the beginning of the term of the mayor, and shall submit its report not later than
eleven months after its appointment.
Program Measures
FY 2017-18 FY 2018-19 FY 2019-20
Actual Budget Estimate
Departments/boards/commissions reviewed N/A N/A N/A
Program Expenditures
FY 2017-18 FY 2018-19 FY 2019-20
Actual Budget Estimate
Operations - 1500 1500
Program Total - 1500 1500
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MASS TRANSIT AGENCY
MASS TRANSIT AGENCY
GENERAL FUND
Program Description
Refer to Mass Transit Agency under the General Excise Tax(GET)Fund Section.
Program Objectives
Refer to Mass Transit Agency under the GET Fund Section.
Program Highlights
Refer to Mass Transit Agency under the GET Fund Section.
Funding Source and Position Count
General Fund - General Fund
Grant Revenue $3,358,000 Grant Revenue/Other.Total Budget: - Total Number of Positions
144
MASS TRANSIT AGENCY
GENERAL FUND
Program Expenditures
FY 2017-18 FY 2018-19 FY 2019-20
Actual Budget Request
Number of Positions 13 13 -
Salaries and Wages 727,249.41 811,940
Operations 2,975,371.49 4,612,845 3,358,000
Equipment - 1,050,000
Program Total 3,702,620.90 6,474,785 3,358,000
Personnel Position Summary
FY 2017-18 FY 2018-19 FY 2019-20
Position Title Authorized Authorized Request
Mass Transit Administrator 1 1 -
Account Clerk 2 2 -
Automotive Mechanic I 4 4 -
Automotive Mechanic II 1 1 -
Clerk II 1 1 -
Mass Transit Assistant 1 1 -
Mass Transit Operations Assistant 1 1 -
Mass Transit Specialist I 1 1 -
Program Manager* 1 1 -
Total 13 13 -
*Converted Contract Position
•
145
MLI. C L Jt UU.
MISCELLANEOUS
ANIMAL CONTROL
Mission Statement
The Hawai`i Island Humane Society(HIHS), contracted by the County to provide animal
control services, is a 501(c)3 nonprofit organization, whose mission is to prevent cruelty
to animals, eliminate pet overpopulation, and enhance the bond between humans and
animals.
Goal
To investigate and resolve animal-related complaints and enforce animal control laws.
To develop comprehensive educational programs and spay/neuter programs aimed at
reducing the number of animal-related problems in our community.
Program Description
The HIHS is responsible for the Animal Control contract,which involves enforcing
Hawai`i County Code Chapter 4 Animal Control related laws and State of Hawai`i Laws
(Hawai`i Revised Statutes 142). These laws currently include ordinances related to the
following:
• Vicious Dogs
•. Stray Animals/Impoundment
• Animal Licensing
• Cruelty and Neglect Investigations
HIHS Officers are badged through training provided by HIHS and County agencies. The
Animal Control Officers (ACOS)then respond and resolve animal control situations by
educating the public about responsible pet ownership and appropriate animal control laws
and penalties as well as issuing complaint and comply notices, citations, and vicious dog
designations. HIHS Officers are available 24 hours a day, seven days a week to respond
to animal related emergencies.
HIHS must accept all animals, regardless of condition, into its three shelters in Kona,
Kea'au, and Waimea. We are responsible for sheltering and caring for all animals and
providing opportunity for reunification with owners. Other services related to the
contract include dog licensing, administration of the Spay/Neuter Community Assistance
Program, and legislative support of improved animal-related laws.
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MISCELLANEOUS
ANIMAL CONTROL
Program Description (continued)
In addition, HIHS provides adoption services, low-cost microchipping, education for
adults and children, foster-care programs,volunteer opportunities, cat registrations, and
basic and preventative medical care for shelter animals. HIHS community programs
focus on creating better relationships between people and animals, and educating the
public on the importance of spaying and neutering and humane treatment of animals.
Program Objectives
1. 90% of vicious dog calls will be responded to within two hours.
2. 90% of loose animal posing a public safety hazard calls will be responded to within
two hours.
3. 90% of injured animal related calls will be responded to within two hours.
4. 90% of calls for animal control assistance by the police will be responded to within
three hours.
5. 90% of animal cruelty and neglect cases will be responded to in 24 hours and
resolved in 14 working days.
6. 90% of license, loose dog and any non-cruelty/neglect cases will be responded to in
48 hours and resolved in five working days.
7. 84 Sweeps of problem communities per year.
Program Highlights
• HIHS has taken the initiative to regularly patrol previously problem areas. We are
working closely with Community Policing in all districts to educate and resolve
potential problems before they escalate.
• We continue to work on disaster preparedness and stand ready to assist the Red Cross
in pet management at Shelters in the event of an emergency. We are also partnering
with the Hawai`i County Civil Defense to be prepared in case of an emergency.
• We continue to introduce new spay/neuter programs that have allowed us to increase
the numbers of surgeries that we can perform and the number of free or low-cost
surgeries provided to the community, at HIHS expense. Acting as the administrator
for the County Spay/Neuter Assistance Program we provided over 2,375 free
spay/neuter vouchers to the community last fiscal year. This program is on track to
147
MISCELLANEOUS
ANIMAL CONTROL
Program Highlights (continued)
provide the same amount or more this fiscal year. This program is a win-win for our
Island and we are encouraged that this program has continued. HIHS was able to
offer an additional 4,952 in free or discounted spay/neuter surgeries through our
programs.
The following are highlights of what we are working towards in the 2019 fiscal year.
• We will continue to increase efficiency in scheduling of man-hours, improved
systems, cost-cutting, educating the community in the importance of spaying and
neutering, and education of the next generation with our Humane Education Program.
• We plan on continuing the education and training of our Animal Control Officers, as
well as employees in other departments. Areas of concentration this year will
continue to be customer service, disaster preparedness, resolving problems and
animal law enforcement.
• HIHS will increase programs to the under-served in our community. These programs
include: discounted or free spays and neuters and access to donated pet food.
• We will continue to increase outreach and education opportunities to the public on
responsible pet ownership and animal-related laws.
• We will continue to build a better relationship with the Police Department, County
Council and the Administration, as well as other state and federal agencies.
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MISCELLANEOUS
ANIMAL CONTROL
Program Measures
FY 2017-18 FY 2018-19 FY 2019-20
Actual Budget Estimate
Percentage of vicious dog calls will be responded to within 60 90% 90%
two hours 100%
Percentage of loose animal posing a public safety calls will be 196 90% 90%
responded to within two hours 100%
Percentage of injured animal related calls will be responded to 246 90% 90%
within two hours 100%
Percentage of animal control assistance by the police will be 148 90% 90%
responded to within three hours 100%
Percentage of animal cruelty and neglect cases will be 421 90% 90%
responded to in 24 hours and resolved in 14 working days 96.9%
Percentage of license,loose dog and any non-cruelty/neglect 1,661 90% 90%
cases will be responded to in 48 hours and resolved in five 96.7%
working days
Number of sweeps of problem communities per year 174 100 100
Animal Intake
Stray/Feral 8,834 12,000 10,000
Owner Surrendered 2,017 3,000 2,500
Total Intake 10,851 15,000 12,500
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MISCELLANEOUS
ANIMAL CONTROL
Program Measures (continued)
FY 2017-18 FY 2018-19 FY 2019-20
Actual Budget Estimate
Redeemed 840 1,500 1,000
Adopted 3,151 3,500 3,500
Adopted animal returned to HIHS for health reasons 1 20 20
Euthanized 6,343 8,000 7,500
Adoption percentage(Based on total intake numbers) 35.52% 40.0% 40.0%
Adoption percentage(Based on Adoptable Animals) 100% 100.0% 100.0%
Animal control related calls 7,440 8,250 8,250
Dog license issued 6,807 7,500 7,500
Dog license fees collected 18,457.20 $20,750 $20,750
Cat licenses issued 1,055 1,000 1,000
After-hour emergency call-outs 712 1,200 1,200
Miles traveled 173,229 230,000 210,000
Dead animals collected 471 600 600
Complaint/comply notices issued 732 1,000 1,000
Citations issued
HCC 4-30 Dog Running Loose 132 250 250
HRS 143-2 License Violation 24 50 50
HRS 7-11-1109 Cruelty to Animals 12 35 35
Other(inc.Vicious Dog) 25 90 90
Total Citations 193 425 425
Citations issued to repeat offenders 30 40 40
Number of animal pickups 271 500 400
Number of trap rentals 748 1,000 1,000 •
Spay/neuter coupons issued 3,518 3,500 3,500
Number of Animal Control Officers
Kea'au(also serving Hilo,Hamakua,Kea'au,Puna, 5 5 5
Ka'u)
Kona(also serving South Kona,Oceanview) 3 3 3
1 Waimea(also serving Honoka`a,Waikoloa,Kohala) 4 4 4
Total Animal Control Officers 12 12 12
•
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MISCELLANEOUS
ANIMAL CONTROL
Program Expenditures
FY 2017-18 FY 2018-19 FY 2019-20
Actual Budget Request
Operations 2,081,625.00 2,185,706 2,185,706
Program Total 2,081,625.00 2,185,706 2,185,706
151
MISCELLANEOUS
MISCELLANEOUS/COUNTYWIDE COSTS
FY 2017-18 FY 2018-19 FY 2019-20
Actual Budget Request
Animal Control 2,081,625.00 2,185,706 2,185,706
Nonprofit Grants 1,455,343.75 1,500,002 1,500,000
Schools 38,703.19 58,500 58,500
Fringe Benefits
State Retirement System 35,864,607.33 43,000,000 53,896,000
FICA 6,196,816.56 7,200,000 7,470,000
County Pensions 58,808.44 65,000 65,000
Health Fund 31,307,205A8 16,000,000 18,736,000
Post-employment Benefits 14,845,490.86 39,806,000 41,536,000
Worker's Compensation 2,020,952.35 2,203,500 2,178,500
Unemployment Compensation 181,610.92 275,000 275,000
Vacation Pay - 755,000 755,000
Total Fringe Benefits 90,475,491.94 109,304,500 124,911,500
Bond Issue/Debt Service
Interest 18,666,678.00 20,347,377 18,408,369
Bond Redemption 30,462,835.00 28,656,331 28,851,918
Total Bond Issue/Debt Service 49,129,513.00 49,003,708 47,260,287
Supplemental Transfers
Transfer to Capital Project Fund 40,727.00 - -
Transfer to Housing Fund 1,173,675.00 2,012,389 2,125,927
Transfer to Self-Insurance Fund - - -
Transfer to Solid Waste Fund 19,483,277.00 19,281,770 19,519,485
Transfer to Golf Course Fund 542,954.00 580,368 625,429
Transfer to Disaster/Emergency Fund 250,000.00 250,000 250,000
Transfer to Public Access/Open Space Preserve Fund 6,033,981.46 6,340,000 6,410,000
Transfer to Pub Acc/Open Space Preserve Maint Fund 754,247.68 792,500 801,250
Transfer to Budget Stabilization Fund 250,000.00 250,000 250,000
Transfer to Highway Fund 8,800.00 - -
Transfer to Sewer Fund 2,268,837.00 2,987,914 2,484,819
Total Supplemental Transfers 30,806,499.14 32,494,941 32,466,910
Other Costs
Provision for Compensation Adjustment - 369,000 -
Sundry Refund - 15,000 15,000
Provision for Reallocation - 35,000 35,000
Miscellaneous Insurance Claims&Judgments 83,993.01 1,250,000 1,250,000
Public Safety Disaster/Emergency 194,930.80 250,000 250,000
Charter Commission - 8,000 20,000
Miscellaneous(Block&Housing Grants,Home Pgm) 3,973,840.44 200,000 200,000
Total Other Costs 4,252,764.25 2,127,000 1,770,000
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PARKS & RECREATION
PARKS & RECREATION
DEPARTMENT SUMMARY
Mission Statement
To provide a wide array of services for the public with excellence, integrity and aloha.
Department Goals
Service
• Provide and/or facilitate a wide array of services and opportunities that meet the
needs of the Big Island community while maintaining cultural uniqueness of our rich
heritage, diversity and the aloha spirit.
• Conduct the P&R "Service Survey" to evaluate the quality of services provided and
report the results quarterly.
• Keep the public informed of the availability of programs and facilities via various
media outlets including a departmental website.
Facilities
• Provide safe, clean, enjoyable, accessible and aesthetically pleasing facilities by:
o Implementing the transition plan for ADA compliance.
o Implementing the transition plan for playground safety and equipment.
o Continue to develop and implement maintenance standards.
o Maintaining a five year plan for repairs and maintenance.
o Providing regular facility and safety inspections and monitoring the results and
recommendations.
o Determine the need for additional recreational facilities throughout the Big Island
via public meetings and service surveys.
o Assess current facility use and analyze for optimum utilization.
Fiscal Responsibility
• Refine fiscal management and performance of the department.
• Develop alternative strategies to generate supplemental resources in order to maintain
and enhance operations (grants, cost sharing, donations, etc.).
Funding Source and Position Count
General Fund $22,351,220 General Fund 405
Grant Revenue $ 80,000 Grant Revenue/Other 2
Other $ 660,500
Total Budget: $23,091,720 Total Number of Positions 407
153
PARKS & RECREATION
DEPARTMENT SUMMARY
Department Goals (continued)
Partnerships
• Pursue help from persons and groups to improve and maintain recreational facilities
and enhance programs.
Safety
• Provide proper safety equipment for all employees.
• Maintain,update and keep all employees current with health and safety requirements
and testing, such as hearing tests,hepatitis immunization for covered individuals,
CDL licenses, etc.
• Perform regular safety inspections of all facilities.
• Provide a mechanism to address safety concerns of all employees.
Training
• Provide for personal and professional growth opportunities for all staff.
• Provide training for the public in areas that will help P&R carry out its mission or
enhance its staffs personal growth.
154
PARKS & RECREATION
'ALAE CEMETERY
Program Description
The 'Alae Cemetery provides an affordable and accessible public memorial park to
accommodate the burials of the general public regardless of race, color, creed, or
financial standing.
Program Objectives
1. Conduct maintenance and repair activities.
2. Assign and record all burials.
Program Highlights
Provided custodial facility support for the Annual Ireito Hoyo Service.
Program Measures
FY 2017-18 FY 2018-19 FY 2019-20
Actual Budget Estimate
Total Acreage 42.37 42.37 42.37
Burials 67 70 70
Program Expenditures
FY 2017-18 FY 2018-19 FY 2019-20
Actual Budget Estimate
Number of Positions 4 4 4
Salaries and Wages 155,019.56 180.966 185,122
Operations 12,646.23 10,771 10,771
Equipment - 200 200
Program Total 167,665.79 191,937 196,093
Personnel Position Summary
FY 2017-18 FY 2018-19 FY 2019-20
Position Title Authorized Authorized Request
Park Caretaker I 2 2 2
Power Mower Operator 2 2 2
Total 4 4 4
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PARKS & RECREATION
VETERANS CEMETERIES - EAST AND WEST HAWAI'I
Program Description
The East and West Hawai`i Veterans Cemeteries accommodate the local burial needs of
Big Island Armed Forces Veterans and eligible members.
Program Objectives
1. Continue to coordinate development of the East and West Hawai`i Veterans
Cemeteries with the Veterans Advisory Committee and the Department of Defense.
2. Continue maintenance of cemetery grounds.
3. Assign and record all burials.
Program Highlights
Assist in the continual expansion of the West Hawai`i Veterans Cemetery.
Program Measures
FY 2017-18 FY 2018-19 FY 2019-20
Actual Budget Estimate
Total Acreage
78.78 78.78 78.78
Burials 241 275 275
Program Expenditures
FY 2017-18 FY 2018-19 FY 2019-20
Actual Budget Estimate
Number of Positions 5 5 5
Salaries and Wages 176,879.20 171,908 176,097
Operations 92,472.35 57,147 57,147
Equipment - 800 800
Program Total 269,351.55 229,855 234,044
Personnel Position Summary
FY 2017-18 FY 2018-19 FY 2019-20
Position Title Authorized Authorized Request _
Equipment Operator II Temp 1 1 1
Park Caretaker I 3 3 3
Veterans Cemetery Caretaker/Equip Operator 1 1 1
Total 5 5 5
156
PARKS & RECREATION
RURAL CEMETERIES
Program Description
The Parks Maintenance Division ensures that the grounds and facilities of cemeteries in
Hamakua, Kohala, and Kona are properly maintained.
Program Objectives
1. Continue maintenance of cemetery grounds.
2. Assign and record all burials.
Program Highlights
None.
Program Measures
FY 2017-18 FY 2018-19 FY 2019-20
Actual Budget Estimate
Cemeteries
North Hilo/Hamakua District: 9 4 4
Honoka`a,Kukuihaele,Kuka`iau,Laupahoehoe
North/South Kohala District: 10 16 16
Haw-f,Waimea
North/South Kona District: 21 20 20
Keopu,Na'alehu
Program Expenditures
FY 2017-18 FY 2018-19 FY 2019-20
Actual Budget Estimate
Operations 949.89 750 750
Program Total 949.89 750 750
157
PARKS & RECREATION
--w HAWAII COUNTY BAND
Program Description
The Hawai`i County Band was established in 1883 and has provided music for parades,
concerts, festivals, ceremonies, and other special events throughout the entire Big Island
for the past 135 years. Presently,the Hawai`i County Band performs as a representative
of the County of Hawai`i and continues to enhance events throughout all districts of the
island by providing entertaining and appropriate music. The band also serves as a musical
resource for the County and State of Hawaii.
Program Objectives
1. Provide musical services for the island residents and visitors by working with
community organizations and providing 40 musical services annually(e.g. parades,
ceremonies, festivals, concerts and special events).
2. Provide 12 monthly Mo`oheau Bandstand concerts that are entertaining, educational,
musically challenging, and historically significant.
3. Feature at least two young musicians as soloists at the April or May Mo`oheau
Bandstand Concert,which provides musically educating opportunities for the young
people of the County of Hawai`i, annually.
4. Introduce 20 new musical pieces per year to provide musical challenges to the band
members.
Program Highlights
• Provided 42 performance services during FY 2017-18.
• Featured 12 monthly Mo`oheau Bandstand Concerts (100 year tradition). All were
well attended and well received by the crowd.
• Annual April/May Mo`oheau Bandstand Concert featured high school students as
soloists.
• July dch Mo`oheau Bandstand Concert in conjunction with the Fireworks Display.
• Participated in Veterans Ceremonies (Veterans Day, Club 100 and Memorial Day).
• Participated in various parades throughout the island(Volcano Independence Day,
Waimea Aloha Festival, Kona Coffee Festival, Hilo Christmas Parade, International
Festival Parade, Pahoa Christmas Parade and Merrie Monarch Parade).
• Participation in various civic events (Portuguese Day, &Kamehameha Day Lei
Draping Ceremony).
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PARKS & RECREATION
HAWAI'I COUNTY BAND
Program Measures
FY 2017-18 FY 2018-19 FY 2019-20 1
Actual Budget Estimate
Performance Services 42 40 40 `
Rehearsals 95 95 95
Estimated Attendance*
Parades 25,000 - -
Ceremonies 5,000 - - I
Concerts 5,000 - -
Special Events 5,000 - -
Number of Events*
Parades - 20 10
Ceremonies - 5 5
Concerts - 22 22
Special Events - 8 8
*Starting in FY2018-19,changing monitored statistic from number of attendees to number of events held
Program Expenditures
FY 2017-18 FY 2018-19 FY 2019-20
Actual Budget Request
Number of Positions 40 40 40
Salaries and Wages 188,748.76 247,482 246,960
Operations 2,643.63 3,875 3,875
Program Total 191,392.39 251,357 250,835
Personnel Position Summary
FY 2017-18 FY 2018-19 FY 2019-20
Position Title Authorized Authorized Request
Band Director 1 1 1
Assistant Band Director(Hrly) 1 1 1
Musician I(Hrly) 4 4 4
Musician II (Hrly) 7 7 7
Musician III (Hrly) 10 10 10
Musician IV(Hrly) 9 9 9
Musician V(Hrly) 8 8 8 I
Total 40 40 40
Note: All positions are part-time with the exception of the Band Director.
159
PARKS & RECREATION
WEST HAWAI'I BAND
Program Description
The West Hawai`i Band provides music for parades, ceremonies and other events,
principally in the Hamakua, Kohala and Kona districts,to support and inspire traditional
and emerging cultural, charitable, educational,recreational and economic activities, and
provides musical enjoyment and satisfaction for residents and visitors of diverse ages and
backgrounds,through performance and rehearsal.
Program Objectives
1. Provide musical services for island residents and visitors by working with community
organizations and providing 20—25 musical services annually (e.g. Parades,
ceremonies, festivals, concerts, and special events).
2. Provide six concerts that are entertaining, educational,musically challenging and
historically significant.
3. Feature a young musician as soloist at the March or May monthly concert, to provide
music education opportunities for the young musicians of Hawai`i County.
4. Introduce 20 new pieces per year to provide musical challenges for the band.
Program Highlights
• The West Hawai`i Band provided 24 performance services through its collaboration
with organizations such as the Hawai`i International Billfish Tournament, Ironman
Foundation, Inc., Daughters of Hawai`i,Nisei Veteran's Association, Merrie
Monarchs Glee Club,Halau Hula Na Pua U'I 0 Hawai`i, Hualalai Regency, Kailua-
Kona Parades Organization, Waimea Parades Organization and the Veteran's
Association.
• The West Hawaii Band performed ten monthly concerts for its monthly series at
Hale Halawai. Two monthly concerts were canceled due to hurricane closings. The
concerts were well attended and were programmed with musically challenging works
from the Hawaiian, Classical, Jazz, Popular, Broadway musical and standard concert
band music libraries and each piece was presented with a short educational and
entertaining lecture about its composer and significance in music and world history.
• The Band also played five concerts at its series at the historic Hulihe`e Palace,
offering music with the Merrie Monarchs Glee Club and the Halau Hula Na Pua U'I
O Hawai`i to commemorate the birthdays of Hawaiian monarchs.
• The West Hawai`i Band has introduced 20 new pieces during the fiscal year; most of
which were performed during the free monthly concerts.
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PARKS & RECREATION
WEST HAWAII BAND
Program Measures
FY 2017-18 FY 2018-19 FY 2019-20
Actual Budget Estimate
Performances 24 25 25
Rehearsals 45 45 45
Program Expenditures
FY 2017-18 FY 2018-19 FY 2019-20
Actual Budget Request
Number of Positions 19 19 19
Salaries and Wages 27,769.41 40,272 38,790
Program Total 27,769.41 40,272 38,790
Personnel Position Summary
FY 2017-18 FY 2018-19 FY 2019-20
Position Title Authorized Authorized Request
Assistant Band Director (Hrly) 1 1 1
Musician I(Hrly) 4 4 4
Musician II(Hrly) 7 7 7
Musician III(Hrly) 6 6 6
Musician IV(Hrly) 1 1 1
Total 19 19 19
Note: All positions are part-time.
161
PARKS & RECREATION
ADMINISTRATION
Program Description
The Parks &Recreation Administration provides organizational support services to all
the divisions/sections and bands to achieve the development and implementation of the
department's mission.
Program Objectives
1. Continue to distribute the P&R Service survey at all staffed facilities and •
activities/events conducted by the department.
2. Continue to update information for Divisions and Sections on the County of Hawai`i
website on a timely basis.
3. Continue implementation of the transition plan for accessibility to public facilities
during the fiscal year.
4. Continue implementation of the transition plan for playground safety and accessibility
during the fiscal year.
5. Maximize resources by encouraging the"Friends of the Park"program and identify a
minimum of five community service projects that focus on maintenance and/or
improvements to park facilities.
6. Provide at least one technical job specific training for 50% of administrative staff.
Program Highlights
CIP Projects Completed,FY 2017-18:
• Afook-Chinen Civic Auditorium PA System Upgrade
Volunteer Projects:
• Reed's Bay clean up
• Shipman Park Eagle Scout project
• Pana`ewa Equestrian Center Rodeo Arena maintenance and safety improvements
• Kurtistown Park Eagle Scout project
• Kuawa Park Eagle Scout project
• Ainaola Park batting cage
g
• Honoka'a Park grounds maintenance
• Ali'i Kai Park grounds maintenance
• Waimea Park—Anuenue Playground
• Pualani Estates grounds maintenance
• Pualani Estates fencing
• Ho'olulu—Edith Kanaka'ole Multi-Purpose Stadium landscaping
• Hilo Drag Strip grounds maintenance
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PARKS & RECREATION
ADMINISTRATION
Program Measures •
FY 2017-18 FY 2018-19 FY 2019-20
Actual Budget Estimate
Camping Permits Issued 8,394 5,500 7,000
Pavilion Permits Issued 2,417 3,000 3,000
No of Completed Service Surveys 489 500 500
Surveys Rating Quality of Service as Satisfactory or 99% 85% 85%
greater
Surveys Rating Facilities as Adequately Maintained 99% 85% 85%
Program Expenditures
FY 2017-18 FY 2018-19 FY 2019-20
Actual Budget Request
Number of Positions 25 25 26
Salaries and Wages 1,395,597.80 1,489,589 1,573,555
Operations 509,452.71 516,428 489,748
Equipment 44,257.01 2,720 29,400
Program Total 1,949,307.52 2,008,737 2,092,703
Personnel Position Summary
FY 2017-18 FY 2018-19 FY 2019-20
Position Title / Authorized Authorized Request
,, Parks&Recreation Director 1 1 1
Deputy Parks&Recreation Director 1 1 1
Account Clerk 3 3 3
Accountant I 2 2 2
Accountant IV 1 1 1
Architectural Drafting Tech I 1 1 1
Architectural Drafting Tech II 1 1 1
Business Manager 1 1 1
Clerk II 1 1 1
Clerk III . 1 1 2
Department Contracts Assistant 1 1 1
Human Resources Assistant 1 1 1
Human Resources Program Specialist 1 1 1
Human Resources Technician I 1 1 1
Park Planner 1 1 1
Park Projects Manager 4 4 4
Private Secretary 1 1 1
Projects Administrator 1 1 1
Student Helper I 1 1 1
Total 25 25 26
163
PARKS & RECREATION
PARKS MAINTENANCE
Program Description
The Parks Maintenance Division maintains neighborhood parks, beach parks,
playgrounds,ball fields, and other recreational facilities; undertakes construction, repairs
and renovation projects for buildings, equipment and grounds; operates a plant nursery to
support landscaping and beautification projects; operates a storeroom for departmental
maintenance supplies.
Program Objectives
1. Maintain completion range of approximately 2,000 work orders on an annual basis.
2. Undertake two park improvements projects per district, one of which involves a
community group.
3. Monitor complaints filed for strategic planning purposes for maintenance and services
improvements.
• Record complaints by: type, number, district, etc., and implement necessary
maintenance procedures, standards,training, and discipline for corrections.
• Make annual inspections of facilities with responsible supervisor(nine districts).
Analyze and discuss methods of improvements.
4. Provide communities with safe facilities and grounds.
• Conduct safety inspections of P &R facilities:
1. Weekly by district supervisors (52 per supervisor=468 total
inspections/year);
2. Monthly by the Park Superintendent.
5. Provide employees with a safe working environment.
• Participate with department safety committee and discuss and evaluate accident
reports.
• Correct any hazardous conditions or practices.
• Provide a minimum of one safety instructional sessions per crew each month.
• Review and upgrade Park Maintenance Safety and Health Programs.
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PARKS & RECREATION
PARKS MAINTENANCE
Program Highlights
• Park Maintenance -Beautification and Improvement Projects
During FY 2017-18,Park Maintenance District Supervisors were directed to initiate
park improvement projects via their maintenance staffs and various community
organizations and volunteers. Park improvement projects are defined as all types of
tasks, other than normal daily maintenance work, that enhance the conditions or
aesthetics of parks. Examples include such activities as general clean-ups,tree
planting, landscaping, land clearing, painting,major repairs, etc. A grand total of 50
beautification and improvement projects were completed during FY 2017-18. The
Division will continue to nurture and harbor working relations with various agencies,
church organizations, schools, and informal groups as the Division profits greatly
from these alliances.
• Parks Maintenance- Community Involvement and Support
During FY 2017-18,the Park Maintenance Division was called upon to assist and
support various divisions and organizations in carrying out special events and projects
by providing manpower,equipment, and supplies. Special events and projects
included the Kamehameha Day Celebration at Coconut Island; Bayfront Fourth of
July festivities; Community Players Association at Kalakaua Park; Bayfront Canoe
Races; Heart Association Run at Lili`uokalani Park; Ho`olaule`a at Downtown Hilo;
Hawai`i County Fair at Ho`olulu Complex; Veterans and Memorial Day Ceremonies
at Veterans Cemeteries; Ireito Memorial Services at 'Alae Cemetery; Kam Day
Parade at N. Kohala; various softball tournaments;the Cherry Blossom Festival at
Waimea; Merrie Monarch at Hilo; Iron Man at Kona; and the Hilo Triathlon.
• Park Maintenance- Safety Initiatives
To ensure the safety of park patrons, as well as Park Maintenance personnel, District
Park Maintenance Supervisors collectively conducted a grand total of 468 weekly
safety inspections of their respective inventory of facilities during FY 2017-18. The
TA Superintendent of Park Maintenance conducted numerous,unannounced safety
audits in all seven districts. During these inspections, safety concerns and
deficiencies in prescribed standard of cleanliness, sanitation, and facilities
maintenance, were noted and corrective action was taken.
Emphasis was also placed on employee safety training. Each supervisor was
instructed to conduct a minimum of one training session per month. In total, the
Division collectively conducted 181+ safety training classes, covering a myriad of
HIOSH and site-specific safety topics.
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PARKS & RECREATION
PARKS MAINTENANCE
Program Highlights (continued)
• Park Maintenance—Upgrading Existing Facilities
Park Maintenance Division maintains neighborhood parks,beach parks,playground,
ball fields, County cemeteries in many districts, East and West Hawai'i Veterans
Cemeteries and other recreational facilities. They have strived to provide the public
with safe and enjoyable facilities. In addition to regular the maintenance, park
maintenance staff did repairs and renovations for buildings, equipment, grounds and
support landscaping.
Park Maintenance has been busy upgrading existing facilities.
• Plumber
Completed new water main lines for Leleiwi Beach Park, Hilo Drag Strip, Harold H.
Higashihara Park, Kona New Baseyard and also new potable water systems at
Milioli`i Beach Park, Glenwood Park and Hilo Skeet Range.
• Fencing and Waxing Crew
Replaced 4' chain link fence at upper Waiakea Uka Held and Hakalau
Maintenance baseyard storage fence. Replaced Afook-Chinen Civic Auditorium
floor, wax bunkers and Mauna Kea Recreation Area cabin floors.
• Electricians
Gym lights were upgraded to energy efficient LUX lights at Wainaku Gym,Pi'ihonua
Gym and Band Room and Papa'ikou Gym. Pool containers were upgraded at NAS
swimming pool. Replaced all parking and driveway lights to LED's at Spencer
Beach Park and Keokea Beach Park.
• Painters
Wash,prep,prime and apply two coats of paint to three mushroom pavilions at
Wai`uli, five mushroom pavilions at Wai`olena, Ahualani Park, 'Alae Cemetery and
Laupahoehoe Beach Park pavilion#1.
• Carpenter Shop
Constructed new cabinets at Herkes Gym in Ka'u,Na alehu Community Center,
South Hilo Baseyard Admin Office and Pana'ewa Community Center. Constructed
storage building for Hualani Park, Hari Boat Shelter at Lili'uokalani Park and Field
storage building at Waiakea Uka Park.
166
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PARKS MAINTENANCE
Program Highlights (continued)
• Construction Crew
Assisted plumbers with digging trenches for new water main lines. Re-sod baseball
field at Malama Park. Cleaned numerous times Hilo,Bayfront Beach from debris due
to high surf.
Parks Maintenance maintained seven County Cemeteries and three Veterans Cemeteries
throughout the island. The staff has prepared and facilitated 78 burials within the seven
County Cemeteries and performed 214 burials throughout the three Veterans cemeteries.
Program Measures
FY 2017-18 FY 2018-19 FY 2019-20
Facilities Maintained: Actual Budget Estimate
Beach Parks 39 40 39
Parks&Playgrounds 65 65 65
Gyms&Recreation Centers 36 36 36
Swimming Pools 9 9 9
Tennis Facilities 20 20 20
Other Facilities 43 43 43
Complaints Received 29 35 40
Beautification Projects 80 100 110
Work Orders Completed 1,100 1,600 1,800
Training Sessions 150 181 165
Program Expenditures
FY 2017-18 FY 2018-19 FY 2019-20
Actual Budget Request
Number of Positions 166 166 170
Salaries and Wages 6,129,765.85 6,915.839 7,352,658
Operations 3,454,194.47 3,467,120 3,467,120
Equipment 31,500.63 3,400 158,400
Program Total 9,615,460.95 10,386,359 10,978,178
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PARKS MAINTENANCE
Personnel Position Summary
FY 2017-18 FY 2018-19 FY 2019-20
Position Title Authorized Authorized Request
Account Clerk - - 1
Building&Grounds Utility Worker 2 2 5
Building&Grounds Utility Worker-Temp 2 2 2
Building Maintenance Worker 3 3 3
Building Maintenance Worker-Temp 1 1 1
Building Repair and Maintenance Supervisor 1 1 1
Carpenter-Cabinet Maker 2 2 2
Clerk II 1 1 1
Custodian/Groundskeeper I 7 7 7
Electrical Pump-Mechanical Electrician 1 1 1
Electronic Equipment Repairer 1 1 1
Equipment Operator I 1 1 1
Equipment Operator II 6 6 6
Equipment Operator II-Temp 2 2 2
Facilities Mtnce&Svc Wkr I 3 3 -
Laborer II 6 6 6
Laborer II-Temp 3 3 3
Lead Carpenter-Cabinet Maker 1 1 1
Lead Electronic Equipment Repairer 1 1 1
Lead Painter 1 1 1
Lead Plumber 1 1 1
Mechanical Repair Welding Supervisor 1 1 1
Mechanical Repairer-Temp 1 1 1
Mechanical Repairer-Welder 3 3 3
Painter 1 1 1
Park Caretaker I 60 60 63
Park Caretaker I—1/2T 1 1 1
Park Caretaker I—2/5T 1 1 1
Park Caretaker I—3/5T 1 1 1
Park Caretaker II 5 5 5
Park Caretaker III 1 1 1
Park Construction&Maintenance Supervisor 1 1 1
Park Facilities Refuse Collector 3 3 3
Park Maintenance Manager - - 1
Park Maintenance Supervisor I 2 2 2
Park Maintenance Supervisor II 3 3 3
Park Maintenance Supervisor III 1 1 1
Park Maintenance Supervisor IV 1 1 1
Park Maintenance Supervisor V 1 1 1
Parks District Superintendent 1 1 1
Plumber 2 2 2
Power Mower Operator 10 10 11
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. PARKS & RECREATION
PARKS MAINTENANCE
Personnel Position Summary(continued)
Power Mower Operator-Temp 1 1 1
Senior Account Clerk 1 1 1
Storekeeper 1 1 1
Superintendent of Park Maintenance 1 1 -
Tractor Mower Operator 5 5 4
Tractor Mower Operator-Temp 1 1 1
Tree Trimmer 3 3 3
Tree Trimmer-Equipment Operator II 1 1 1
Tree Trimmer-Heavy Truck Driver -1 1 1
Tree Trimming Crew Supervisor 1 1 1
Tree Trimming—Park Maintenance Supervisor 1 1 1
Vector Control Specialist 3 3 3
Total 166 166 170
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PARKS & RECREATION
RECREATION
Program Description
The Recreation Division plans, conducts, arranges or promotes organized recreation, athletics,
crafts and other leisure time activities for all age groups at recreation centers and facilities
throughout the County of Hawai`i.
Program Objectives
1. Provide introductory instruction in all recreational facilities in at least four of the following
athletic activities (basketball, baseball,volleyball, track and field,tennis, flag football,
badminton) for children and adults, one or more in each respective season (i.e. Fall—
basketball; Winter—baseball and track/field; Spring—volleyball; summer—
tennis/physical fitness).
2. Provide at least eight arts and craft activities for children and adults in all recreational
facilities (i.e. Fall—Halloween/Thanksgiving/Christmas craft activities; Winter—
Valentines/St. Patrick/Easter activities; Multi-media crafts etc.).
3. Maintain a safe facility, free of hazards for all activities,patrons and employees by
conducting daily safety inspections and remitting work orders as necessary to correct
unsafe conditions. A comprehensive safety inspection to be conducted on a,semi-annual
basis.
4. Plan, organize and implement a minimum of two district-wide events in each respective
district that is responsive to the respective community's needs and interests (i.e. Hilo
District—The Biggest Easter Egg Celebration; Hamakua District—Hamakua Fun Day;
etc.).
5. Develop a minimum of six partnerships with other recreation providers as well as
community organizations to maximize service and activities to the public (i.e. summer
camping program in partnership with the YMCA).
6. Plan, organize and implement a minimum of two island-wide special events. (i.e. keiki
triathlon, age group and exponent track meets, winter basketball tournament, etc.).
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RECREATION
Program Highlights
• 5th ANNUAL JIMMY YAGI SUMMER HOOPS BASKETBALL CAMP:
The 5th Annual Jimmy Yagi Summer Hoops Basketball Camp was held on July 24-27,
2017, at the UH Hilo Gymnasium and Pana`ewa Play Courts. Named in honor of the
former University of Hawaii at Hilo basketball coach who helped guide the Vulcans
Hawaii Basketball School for 37 years, Stanley Costales Waiakea Uka Gym Basketball
Clinic for 13 years, and,other numerous clinics in Hilo and island-wide. This basketball
hoops camp was for boys and girls ages 8 to 17 years old. Lead clinician Women's
Basketball Coach at UH Hilo David Kaneshiro and Men's UH Hilo Coach GE Colemen
with other guest clinicians helped coach the nearly 200 participants of the four day
basketball hoops camp.
• 2017 OHANA SHORELINE FISHING TOURNAMENT:
Our Ohana Shoreline Fishing Tournament continues to be an outstanding program to bring
families of all age groups together doing one of Hawai`i's favorite activity, shoreline
fishing. There were more than 550 participants registered for the tournament. The start of
the three day tournament was Friday, August 18th, culminating with the weigh-in and
awarding of prizes at the Honoka`a Gymnasium on Sunday, August 20th, from 12:00 noon
to 1:30 p.m. Donations for the prizes were received from businesses throughout Hawai`i
and the mainland, and other prizes were purchased with the registration fees collected.
• TRACK& FIELD:
The Age Group Track Meet was held on February 10, 2018, and the Exponent Track Meet
was held on February 24, 2018. These meets were held at Waiakea High School and
Konawaena High School track ovals. The Exponent Meet, which is a little different from
the Age Group Meet, allows a child of smaller physical stature and of a certain age an
opportunity to compete against other participants of similar physical stature. Combined,
there were over 1,200 youngsters participating in these meets for East and West Hawaii.
Medals were given to all 1St—3rd place winners in both the Age Group and Exponent track
and field events.
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RECREATION
• LEILANI ESTATES LAVA ERUPTION (EVACUATION CENTERS)
From the first day that the eruption began on May 3, 2018 until the closure of the
evacuation shelter at Pahoa Regional Park on September 17th, staff from the Recreation
Division played a major part in the relief efforts provided by the County. Our staff
provided the manpower for the County's evacuation centers at Pahoa Regional Park and
Kea'au Armory on a seven-day per week, 24 hour basis. Our staff served as security
guards, maintenance workers,builders, movers, counselors and in many other capacities
that automatically come with running an emergency shelter. The work was challenging yet
necessary,to provide for the safety and comfort of a population that, itself, was struggling
with the life changes brought on by the eruption. Our division answered the call, staffing
the shelters after working their normal jobs,to provide the 24 hour coverage at the
evacuation shelters.
Program Measures
FY 2017-18 FY 2018-19 FY 2019-20
Program/Events Countywide Countywide Countywide
Participants Participants Participants
Actual Budget Estimate
Instructional Sports Program(Baseball, Softball,
Basketball,Floor Hockey,Pickle Ball,Volleyball, 2,143,943 2,500,000 2,500,000
Tennis,Track&Field,Croquette)
Arts&Crafts 43,349 45,000 45,000
Organized P&R Sports Games/Clinics(Baseball,
Basketball,Volleyball) 1,062,283 1,400,000 1,400,000
Music and Dance 84,267 100,000 100,000
Drama, Storytelling,Puppetry 28,417 38,000 38,000
Physical Fitness/Aerobic for Tots to Senior Citizens 339,713 400,000 400,000
Outdoor/Nature Activities/Hiking Programs 21,157 27,000 27,000
Special Events* 205,504 200,000 210,000
TOTAL 3,928,633 4,695,500 4,100,000
Persons Utilizing Facilities—Total 4,098,505 4,700,000 4,150,000
Program Expenditures
FY 2017-18 FY 2018-19 FY 2019-20
Actual Budget Request
Number of Positions 50 50 52
Salaries and Wages 2,239,362.32 2,452,426 2,541,583
Operations 667,667.22 749,314 752,881
Equipment 21,191.59 15,967 16,100
Program Total 2,928,221.13 3,217,707 3,310,564
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RECREATION
Personnel Position Summary
FY 2017-18 FY 2018-19 FY 2019-20
Position Title Authorized Authorized Request
Clerk II 1 1 1
Clerk III 1 1 1
Recreation Administrator 1 1 1
Recreation Director II 22 22 22
Recreation Director II—1/2T 1 1 1
Recreation Director IV 5 5 5
Recreation Specialist II 3 3 3
Recreation Technician II 4 4 6
Recreation Technician II— 1/2T 3 3 3
Recreation Technician III 3 3 4
Recreation Technician III—1/2T 3 3 3
Recreation Technician III—2/5T 1 1 -
Recreation Technician III—3/4T 1 1 1
Senior Account Clerk 1 1 1
Total 50 50 52
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PARKS & RECREATION
SUMMER AND INTER-SESSION PROGRAM
Program Description
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The Summer and Inter-Session Program provides for the County of Hawai`i's elementary
school children, a five to six week, diversified recreational program, including team
sports, games, arts and crafts, drama,music, dance, etc. highlighted with excursions and
enrichment activities.
Program Objectives
1. Conduct a minimum of 20 Summer Fun programs island-wide.
2. Continue to conduct longer programs hours at majority of the sites.
3. Work in partnership with the Department of Education Child Nutrition Program and
vendors with county meal contracts to sponsor free lunch programs for all summer
fun sites that qualify and meet the requirements for this program.
4. Supplement the regular Summer Fun program with various enrichment-type programs
for those willing to pay the higher fee:
5. Develop and implement a teen-scene program at the Pu'u'eo Community Center in
East Hawai`i,teaching life's skills with emphasis on leadership training. This will run
for six weeks from 8 a.m. to 3 p.m.,targeting teens 12— 17 years old.
6. Develop a minimum of two Winter Intersession programs island-wide.
7. Integrate children with disabilities into the summer and inter-session programs
wherever possible, through the assistance of the Recreation Specialist II.
Program Highlights
WINTER INTERSESSION PROGRAM:
During the two week Department of Education Winter Break from December 22, 2017 to
January 5, 2018, we had three sites in the Hilo District that offered programs from 8:00
am - 3:00 pm. The three sites that offered these programs were Pi`ihonua Gym, Wainaku
Gym, and Waiakea Uka Gym.
Kawananakoa Gym and Pu'u'eo Community Center offered their Winter Pilikulaiwi
Program from October 10-12, 2017.
Other sites throughout the island adjusted their work hours to better service the children
in their communities instead of having a structured program.
174
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PARKS & RECREATION
SUMMER AND INTER-SESSION PROGRAM
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Program Highlights (continued)
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SUMMER FUN PROGRAM:
The 2017 Summer Fun program was for six weeks from June 7 thru July 21, 2017, and
offered a variety of fun-filled activities and excursions to beaches,movies, etc. for the
children. This year we had a total of 20 sites offering the Summer Fun program island-
wide with 1,174 children registered. Both Andrews Gym and Stanley Costales Waiakea
Uka Gym offered programs from 8:00am-4:30pm. All other sites offered summer
programs from 8:00am - 3:00pm or 8:00am-2:00pm.
A total of 12 Summer Fun sites qualified for the USDA Summer Food Service lunch
program with a total of 12,777 lunches were served. The lunches were provided by
vendor Kona Pacific Public Charter School for West Hawai'i and vendor HCEOC for
East Hawai'i.
Pahoa Summer Fun Program
The Pahoa Summer Fun Program enlarged its enrollment capacity for 2018 from 60
children to 100, in response to community demand. However,the Kilauea lava eruption,
which began on May 3`d, brought such,a disruption to housing within the community that
Summer Fun enrollment peaked at 55 children. Against the backdrop of the ongoing
eruption,the program was relocated to the Pahoa Elementary School Gym. A full-length
program was run for the summer, filled with crafts, sports play, and weekly excursions.
The program provided an oasis of fun, excitement, and camaraderie for the children. The
Big Island community rallied in many ways to support the Pahoa Summer Fun children.
World Central Kitchen donated free lunches daily for all children in the program. Other
examples included the Salvation Army providing additional craft classes weekly and the
Pahoa High School basketball team conducting a basketball clinic.
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PARKS & RECREATION
SUMMER ANDINTEE _. .... .
._a...- � R-SESSION PROGRAM
Program Measures
FY 2017-18 FY 2018-19 FY 2019-20
Actual Budget Estimate
Persons Served—Summer Fun/Intersession 1,174 1,700 1,700
PROJECTED SITES/POTENTIAL ENROLLMENT INCLUDING SUMMER/INTER-
SESSION/AFTERNOON PROGRAMS
Districts Regular Enrich- Summer Teen Aquatic After- Leader Special Inter- Total Total
Summer ment Fun Prog Enrich- noon ship Events Sessions Sites Children
Fun Prog Acad ment Prog Camp
Sites Prog
Hilo 6 2 - 1 - - - - 3 12 825
Puna/Ka`u 5 - - - - - - - - 5 219
Hamakua 3 - - - - - - - - 3 ,123
N/S Kona 3 - - - - - - - 3 382
N/S Kohala 3 - - - - - - - - 3 151
TOTAL 20 2 - 1 - - - - 3 26 1700
Program Expenditures
FY 2017-18 FY 2018-19 FY 2019-20
Actual Budget Request
Salaries and Wages* 185,313.32 208,098 245,173
Operations 187,296.92 296,920 286,920
Program Total 372,610.24 505,018 , 532,093
* Salaries and Wages for seasonally contracted employees. Personnel Position Summary not available.
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PARKS & RECREATION
HO'OLULU PARK COMPLEX
Program Description
The Ho`olulu Complex assures the safe, sanitary, and efficient use of all facilities at the
Ho`olulu Complex(Dr. Francis F. C. Wong Stadium, Afook-Chinen Civic Auditorium,
Edith Kanaka'ole Multi-Purpose Stadium, Walter Victor Baseball Complex,Aunty Sally
Kaleohano's Luau Hale, Butler Building and Hilo Drag Strip).
Maximizing the use of all facilities by servicing everyone in an equitable and fair
manner, and through careful scheduling and accommodating of:
1. Public requests for private parties and sports activities.
2. Professional or non-profit agencies that promote East Hawai`i or island-wide events.
3. School activities and sporting events.
4. Agencies that promote activities for statewide,national or international participants.
5. County and department functions.
Program Objectives
1. Provide clean, safe and well-maintained facilities:
a. Close each facility once per year for general clean up and minor repairs.
b. Pressure-wash each facility semi-annually.
c. Check on safety hazards daily.
d. Clean and sanitize facilities before and after events.
e. Work with Safety Committee to have courtesy safety inspection annually.
2. Provide a well-manicured playing surface at all ballfields (Wong Stadium and Walter
Victor Baseball Complex):
a. Mow lawn weekly, weather permitting.
b. Close each ballfield at least one week annually for field renovations.
c. Fertilize ballfields annually.
3. Provide training for staff:
a. Conduct safety talks on different topics every month.
b. Retrain employees on equipment use semi-annually.
c. Have supervisors conduct equipment maintenance training and have equipment
maintained weekly.
d. Provide refresher course on Material Safety Data Sheet annually.
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PARKS & RECREATION
HO'OLULU PARK COMPLEX
Program Objectives (continued)
4. Enforce rules and educate sponsors:
a. Comply with Federal ADA, State OSHA, County, Department and Complex rules
and regulations.
b. Revise rules annually.
c. Distribute rules with all applications.
5. Work with Hilo Jaycees, Intake Service, schools and community groups for
improvements to the Ho`olulu Complex:
a. Complete one major improvement project.
b. Do beautification/landscaping project for each facility annually.
6. Maximize use of all facilities within the Ho`olulu Complex by accommodating an
estimated 2,400 activities annually.
Program Highlights
The following were the major events held at the Ho`olulu Complex:
• Hawai'i State Little League Seniors Baseball Tournament: 7-10, 2017
g July
• American Cancer Society -Relay for Life: July 15-16, 2017
• Conventions: August 11-13, 2017, October 28-29, 2017, May 26-27, 2018
• Plant Shows: September 1-2, 2017, April 20-21, 2018
• Lehua Hawai'i Productions Pageant: September 9, 2017
• BIIF Football, Basketball, Softball, Volleyball, and Baseball Games and Playoffs:
September 2017-May 2018
• 67th Annual Hawai'i County Fair: September 21-24, 2017
• Paradise Roller Girls Roller Derby Events: October 7, 2017, May 5, 2018, May 31-
June 3, 2018
• Dog Shows: October 7-8, 2017, December 2-3, 2017, June 2-3, 2018
• Merrie Monarch Keiki Hula Festival: October 14, 2017
• Hawai'i State Construction Career Day: November 2, 2017
• Craft Fairs: November 17-18, 2017, November 24-25, 2017, December 1-2, 2017,
December 7-9, 2017, December 15-16, 2017
• AJA Memorial Baseball Season: December 3, 2017-March 18, 2018
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PARKS & RECREATION
HO'OLULU PARK COMPLEX
Program Highlights (continued)
• UHH Men and Women's Basketball Season Games: December 4 —February 24,
2018
• HI-PAL Winter Basketball Classic: December 26-29, 2017
• UHH Baseball Season Games: February 1, 2018—May 6, 2018
• World Assoc. of Benchers &Dead Lifters Competition: February 18,2018
• Waiakea Lions Club Chuckwagon Breakfast Fundraiser: February 24, 2018
• RTG Entertainment's Super American Circus: February 27-28, 2018
• Youth Volleyball Tournaments: March 5-10, 2018, March 19-24, 2018, April 19-
22, 2018
• Haili Invitational Tournament: March 25-31, 2018
• 55th Annual Merrie Monarch Festival: April 1-7, 2018
• Six High School and College Commencements: May 11-27, 2018
• Lalakea Foundation Hula Conference: June 17-23, 2018
The Ho`olulu Complex accommodated many more activities and events on a daily basis
and was heavily used on weekends.
179
PARKS & RECREATION
HO'OLULU PARK COMPLEX
Program Measures
FY 2017-18 FY 2018-19 FY 2019-20
Actual Budget Estimate
Persons Served—Aggregate Total 619,155 630,000 635,000
Activities Accommodated: 4,184 4,200 4,260
Afook-Chinen Auditorium&Butler Building:
Revenue Making 152 200 170
No Revenues 214 150 180
Kanaka`ole Multi-Purpose Stadium:
Revenue Making 1,394 1,600 1,450
No Revenues 190 150 170
Wong&Victor Stadiums:
Revenue Making 285 300 300
No Revenues 1,196 1,200 1,200
Seven Seas Luau House:
Revenue Making 184 180 180
No Revenues 472 380 450
Hilo Drag Strip
Revenue Making 30 60 100
No Revenues 67 60 60
Program Expenditures
FY 2017-18 FY 2018-19 FY 2019-20
Actual Budget Request
Number of Positions 17 17 17
Salaries and Wages 624,740.68 674,801 688,229
Operations 344,060.58 312,993 312,993
Equipment 69,550.40 48,304 48,304
Program Total 1,038,351.66 1,036,098 1,049,526
Personnel Position Summary
FY 2017-18 FY 2018-19 FY 2019-20
Position Title Authorized Authorized Request
Account Clerk 1 1 1
Building Maintenance Worker 1 1 1
Facilities Maintenance and Service Worker I 10 10 10
Facilities Maintenance and Service Worker II 3 3 3
Ho`olulu Complex Maintenance Supervisor 1 1 1
Recreation Specialist II 1 1 1
Total 17 17 17
180
PARKS & RECREATION
AQUATICS
Program Description
The Aquatics Section develops and initiates water safety operations and programs
utilizing training and education of all Aquatic staff. Aquatics promotes water safety to
the public by conducting American Red Cross classes in Swimming, Lifeguarding, CPR,
AED, First Aid and Basic Water Rescue. It conducts swim competitions for beginners
(Novice program) and advanced (open water competitions) swimmers.
Aquatics maintains safety services and initiates preventative actions, progressively
implementing advanced safety equipment and strategies to meet our goals and act as a
resource and consultant on matters relating to water safety on the Island of Hawai`i.
Program Objectives
1. Provide services at our nine pool facilities with at least two lifeguards on duty daily at
Kona Community Aquatics Center(KCAC), Pahoa Pool, and Sparky Kawamoto
Swim Stadium. Honoka`a, Laupahoehoe, Kohala, Pahala and Konawaena will have at
least one lifeguard on duty seven days a week. NAS pool will have at least one swim
instructor/lifeguard on duty Monday through Friday.
2. Maintain safe and clean facilities, free of hazards for all activities, patrons and
employees by maintaining acceptable pool chemical levels, conducting daily safety
inspections and remitting work orders as necessary to correct unsafe conditions. A
comprehensive safety inspection to be conducted on a semi-annual basis.
3. Offer recreational and lap swimming for approximately 850,000 patrons. Offer four
sessions of Learn to Swim in the summer at allp ools and other water related courses
to approximately 3,000 patrons.
4. Develop and distribute a quarterly brochure of County of Hawai`i pool facilities
highlighting recreational and adult lap swimming hours as well as water aerobics,
swim lessons, special events, activities and programs.
5. Conduct nine American Red Cross certification courses during the fiscal year.
6. Plan,promote and coordinate five Novice Swim meets serving approximately 350
participants during the August through October season.
7. Sponsor one open water swim competition.
8. Promote workplace safety for all staff by providing personal protective equipment
and safety training such as the blood borne pathogen training, on an ongoing basis.
9. Develop at least two partnerships with aquatics clubs to encourage competitive
aquatic sports throughout the island.
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PARKS & RECREATION
AQUATICS
Program Objectives (continued)
10. Reduce utility costs at all facilities by implementing green technologies and proactive
practices.
Program Highlights
• LEARN TO SWIM (LTS)
The Aquatics section held the American Red Cross Learn to swim at all nine pools
around the island. Session A was held on June 5-6,2017, Session B was held on June
19-30, 2017, Session C was held on July 7-14, 2017 and Session D on July 17-28,
2017. We had a total of 541 participant for the overall program.
• NOVICE SWIM SEASON
The novice swim season started on August 7, 2017. The first swim meet was
September 2, 2017 at KCAC followed by meets at Kohala on September 16, 2017,
Pahoa on September 30, 2017, Laupahoehoe on October 7, 2017, and Championships
at Kamehameha Schools on October 28, 2017. Total participants was 290.
• 28th Annual Richardson's Ocean Swim
The annual Richardson's Ocean Swim was held on July 30, 2017. We had 122
swimmers complete the race,with the overall winners completing the race in just
under 24 minutes.
Program Measures
FY 2017-18 FY 2018-19 FY 2019-20
Actual Budget Estimate
Swimming Pools 9 9 9
Persons Served at Pools 760,974 875,000 875,000
Novice Meets/Participants 5/290 5/400 5/400
Learn to Swim(participants) 541 1,343 1,343
Classes Provided by Aquatics Division 2,100 2,500 2,500
American Red Cross Lifeguarding Certification Crs - - 9
Partnership with Aquatic Clubs - - 2
182
PARKS & RECREATION.
AQUATICS
Pool Attendance
Location Total Count Total Count Total Count
2015-16 2016-17 2017-18
Honoka`a 26,499 23,008 19,878
Kawamoto 217,142 197,031 199,071
Kohala 36,691 24,962 24,507
Konawaena 51,086 49,371 33,017
Laupahoehoe 37,283 41,177 41,777
NAS * 48,797 28,606 19,511
Pahala 24,733 23,425 19,596
Pahoa 152,123 124,798 97,675
Kona Community Aquatic Center 317,521 221,365 305,942
Total 911,875 733,743 760,974
*Pool closed on weekends
Program Expenditures
FY 2017-18 FY 2018-19 FY 2019-20
Actual Budget Request
Number of Positions 51 51 51
Salaries and Wages 1,295,831.52 1,526,035 1,566,141
Operations 780,394.50 990,556 986,856
Equipment 17,375.28 28,200 28,200
Program Total 2,093,601.30 2,544,791 2,581,197
Personnel Position Summary
FY 2017-18 FY 2018-19 FY 2019-20
Position Title Authorized Authorized Request
Account Clerk 1 1 1
Pool Lifeguard 13 13 16
Pool Lifeguard 1/2T 4 4 2
Pool Lifeguard 1/2T Temp 6 6 6
Pool Lifeguard 3/5T 5 5 4
Recreation Specialist I 1 1 1
Senior Pool Lifeguard 9 9 9
Swimming Instructor 1/2T Temp 3 3 3
Swimming Instructor Temp 3 3 3
Swimming Pool Custodian 3 3 3
Swimming Pool Custodian 1/2T 3 3 3
Total 51 51 51
183
PARKS & RECREATION
CULTURE & EDUCATION
Program Description
The Culture &Education Section promotes,perpetuates and encourages activities and
programs in culture, art, history and the humanities.
Program Objectives
1. Provide 105 workshops and classroom instructions in various disciplines,music,
dance, drama, arts, crafts, and natural sciences at established sites Countywide.
2. Develop and conduct at least one Cultural/Community event per quarter to preserve
ethnic traditions and heritage, encourage craftsmanship and cottage industry.
3. Market programs by securing community involvement and financial support through
six partnerships/sponsorships.
4. Advertise and promote the Cultural &Education programs and activities through our
quarterly"Arts Visions"newsletter and media such as radio,television,periodicals
and newspapers. -
Program Highlights
• Fourth of July Classic Car Expo 2017
• Fourth of July Hilo Bay Blast 2017
• Veterans of Foreign Wars Run/Walk
• 2017 Queen Lili'uokalani Festival
• 2017 Hilo World Peace-Festival in October
• Merrie Monarch Keiki Hula Competition in October
• SGI Decoration Displays at Aupuni Center in November
• Christmas Wreath Exhibition at Aupuni Center
• "Magic of the Season" Festivity 2017 in Hawai'i County Building
• Nippon Maru Cultural Exchange at Canoe Area Cultural Demonstrations
• 2018 25th Waimea Cherry Blossom Heritage Festival
• Hokule'a Mahalo Hawai'i Sail Tour at Wailoa Harbor in April
• World Sprints 2020 Initial Meeting
• May Day at Kalakaua Park May 2018
• Lion's Centennial Celebration Service Project Centennial Gardens
• Lion's Centennial Celebration Queen Lili'uokalani Gardens
184
PARKS & RECREATION
CULTURE & EDUCATION
Program Measures
FY 2017-18 FY 2018-19 FY 2019-20
Actual Budget Estimate
Classes/Workshops(Countywide) 112 99 105
East Hawai`i 110 89 95
West Hawai`i 2 10 10
Participants in Classes/Workshops(Countywide) 1,800 1,700 1,700
East Hawai`i 1,600 1,300 1,300
West Hawai`i 200 400 400
Total Participants Served Countywide 137,000 130,000 130,000
East Hawai`i 90,000 85,000 85,000
West Hawai`i 47,000 45,000 45,000
Number of Festivals/Major Events 8 8 8
Program Expenditures
FY 2017-18 FY 2018-19 FY 2019-20
Actual Budget Request
Number of Positions 3 3 3
Salaries and Wages 182,539.06 216,250 218,539
Operations 77,915.99 83,054 83,054
Equipment - 50 50
Program,Total 260,455.05 299,354 301,643
Personnel Position Summary
FY 2017-18 FY 2018-19 FY 2019-20
Position Title Authorized Authorized Request
Culture and Education Administrator 1 1 1
Recreation Specialist II 1 1 1
Recreation Specialist I 1 1 1
Total 3 3 3
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Program Description
EAD Administration
The Elderly Activities Division's (EAD) Administration oversees six programs: RSVP,
Coordinated Services, Senior Employment,Nutrition, Recreation and Special Programs.
The Division provides comprehensive and coordinated services for older individuals,
which promote maximum independence, optimum health,personal dignity and self-
enrichment. EAD staff offers adults 55 years and older many educational and
recreational choices, various opportunities and services to enhance their quality of life,
such as employment, volunteer opportunities,transportation, escort, information and
assistance, in-home services (chore,personal care),recreational activities; congregate
meals and home-delivered meals and island-wide, statewide, national and international
activities (Kupuna Hula, bowling, softball, health fair, etc.).
EAD Recreation
The Elderly Recreation Services (ERS)provides comprehensive recreational,
educational, health related and leisure activities for adults 55 years and older, which
promote maximum independence, optimum health,personal dignity and self-enrichment.
ERS staff provide and promote active and passive recreational, cultural, leisure
opportunities, special interest programs, island-wide, statewide events which help to
maintain independence, quality of life and dignity to older adults. Services are provided
by four program directors to provide recreational services at 26 senior centers (island-
wide), including district-wide activities and recreational, educational, and health-related
classes.
EAD Special Programs
The Special Programs branch provides individuals 55 years and older with a variety of
special events such as recreational, sports (golf and softball), health(Wellness Fair),
leisure time,performing arts (Kupuna Hula), and other support services countywide, as
well as senior participating in state, national, and international events
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Program Objectives
EAD Administration
1. The division will provide and/or facilitate a wide array of services and opportunities
and evaluate the quality of services provided by coordinating a service delivery
system that addresses the needs and interests of older adults. This will be
accomplished by providing comprehensive and coordinated services that is
represented by the division's six major programs. These programs provide services
for over 10,738 seniors annually. An evaluation is conducted on each program
annually to ensure goals are met.
2. The division will pursue help from persons and groups to improve and maintain P&R
facilities and enhance programs, services, and activities. This will be maintained by
the EAD Advisory Council which is made up of representatives from the 25 senior
citizen clubs, 15 nutrition sites and the RSVP Advisory Council that will conduct at
least one general meeting in January and six district meetings in July of each fiscal
year servicing 40 presidents/chairpersons island-wide.
3. The division will provide regular facility and safety inspections and training for staff
by maintaining an EAD Safety Committee with at least one representative of each
program meeting quarterly to enforce: safety procedures, improve unsafe conditions
affecting staff and seniors and give feedback to the department safety committee, as
needed. Additionally,they will conduct a safety on-site evaluation semi-annually
(January and July) of 32 senior center facilities and conduct safety evaluations and
training for 50 EAD staff.
4. In order to keep the public informed of its activities the division will:
• Produce at least one"Video Highlights" of the division's activities annually.
• Maintain the division's Kupuna News magazine by providing information on all
EAD program activities and printing at least 3,000 copies for distribution to over
200 organizations four times annually.
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Program Objectives (continued)
EAD Recreation
1. Provide and promote active and passive recreational, cultural and leisure
opportunities to 2,500 unduplicated individuals 55 years and older island-wide.
2. Provide and promote active and passive recreational, cultural and leisure
opportunities for 1,000 senior club members 55 years and older at 26 senior
centers/sites.
3. Serve 3,000 older adults in recreational, educational, health-related and cultural
classes island-wide.
4. Provide at least ten district wide activities for a total of 1,500 older adults in
Puna/Ka`u,North and South Hilo,North and South Kona,North and South Kohala,
and Hamakua.
EAD Special Program
1. Provide at least seven countywide, state, national and international events for 2,600
older adults.
2. Serve a total of 1,350 older adults in at least four county-wide special events and
serve 800 older adults in one statewide event.
3. Provide one cultural event for 300 older individuals on a county, state, and
international level that will attract a total of 1,200 attendees.
Program Highlights
• Arranged seven EAD Senior Advisory Council meetings in January&July for 40
club presidents and representatives along with EAD staff to discuss senior
activities/services/concerns
• EAD Operations Director did an EAD presentation to the Hawai`i Island Caucus at
the Capitol.
• Councilmembers David, Eoff and Kanuha contributed$9,300 to the Kupuna Hula
Festival to assist in offsetting expenses.
• Very successful Welcome Home the Vietnam Vets Commemoration of the 50th
Anniversary. Largest single event in the U.S. with 600 in attendance.
• Scheduled a wide variety of classes (educational, recreational, cultural and health)
island-wide for over 3,360 seniors annually.
• Jack's Tours Hawaiian Cultural Workshop for Japan visitors. 79 participated.
• ERS Program's 10 district events serving 2,259 seniors.
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_ ELDERLY ACTIVITIES
Program Highlights (continued)
• Scheduled the Kupuna Softball League games and County tournament with 508
players and 26 teams participating. June 28 - 29, 2018 hosted the 44th Annual
Hawai`i Kupuna Softball Tournament at the Kona Maka`eo Ballfields.
• The 35th Annual Kupuna Hula Festival which involved a total of 368 participants, 20
halaus, and a crowd of over 1,125 during the two-day event in Kona at the Sheraton
Kona Resort& Spa at Keauhou Bay on September 13-14, 2017.
• The Akamai Living Fair was held at the Aunty EdithKanaka`ole Tennis Stadium
offering 55 health information and services with 699 in attendance. In Kona at the
West Hawai`i Civic Center, 310.
• The 2017 Instructor/Volunteer Appreciation Christmas Luncheon with over 300
seniors attending at Aunty Sally's to honor the instructors and volunteers at Kamana,
Kea'au and Pomaika`i Senior Center.
• Start the New Year Right was sponsored by Councilmember Valerie Poindexter for
the seniors clubs of the Hamakua district on January 30, 2018 with 205 participants.
• Held the 3rd Annual Hawai`i Senior Ukulele Festival at the Afook-Chinen Auditorium
on April 12, 2018 with 400 ERS Ukulele students from around the island. Featured
guest was Mark Yamanaka.
• The Big Island Senior Golf Tournament, sponsored by Big Island Candies, with 144
golfers participating on May 18, 2018 at Waikoloa Kings Course.
• Hawai`i State Senior Karaoke Revue was held at Aunty Sally's Luau Hale on April
26, 2018 with 275 in attendance, with 35 seniors performing.
• June 12, 2018 started the Intergenerational Summer Fun program in Kohala with 25
Keiki and 20 Kupuna participating. Queen Lili`uokalani Children Center partnered to
provide consultants, supplies, snacks and lunches.
• The RSVP program supported four successful Blood Bank Community Drives. Two
in East Hawai`i and two in West Hawai`i.
• Three RSVP recognition luncheons,in Hilo and Kona honored over 900 volunteers,
logging 114,121 hours island-wide along with the 203 volunteer stations.
• CSE issued 1,469 senior identification cards.
• CSE staff completed 2,000 referrals for seniors needing services/benefits such as,
supplemental security income, Medicare, Medicaid,tax assistance, food stamps,
transportation, etc.
• CSE staff provided 6,475 chore service hours to qualified seniors.
• CSE provided 60 individuals with disabilities less than 60 years old were provided
transportation services island-wide and accomplished 1,727 trips.
• CSE provided 1,198 seniors transportation services by the CSE staff and completed
38,700 trips.
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Program Highlights (continued)
• During the period of February—April, CSE Hilo staff assisted over 1000 seniors with
transportation and/or scheduled seniors for free Senior Tax Assistance.Number 1 in
the state 5th year in a row.
• EAD had an active role in assisting with the Kilauea East Rift Zone eruption. 40% of
our staff were instrumental in doing evacuations, manning shelters 24/7, assisting
evacuees with transportation(for bathing,banking, laundry, shopping, doctor
appointments, etc.), and assisting with services offered at the Disaster Recovery
Center.
Program Measures
FY 2017-18 FY 2018-19 FY 2019-20
Actual Budget Estimate
Unduplicated Number of Older Adults Serviced:
RSVP 1,263 1,000 1,000
Coordinated Services 3,222 3,500 3,500
Nutrition 1,543 900 1,200
Senior Employment 28 39 38
Elderly Recreation 3,087 2,500 2,500
Special Programs 4,223 2,500 2,600
P �"
EAD Recreation
FY 2017-18 FY 2018-19 FY 2019-20
Actual Budget Estimate
No. of Senior Centers 26 26 26
No.of Unduplicated Elderly at Senior Ctrs(Classes) 3,087 3,000 3,000
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Program Measures (continued)
EAD Special Programs '
FY 2017-18 FY 2018-19 FY 2019-20
Actual Budget Estimate
Total Number of Participants Served: 4,223 2,500 2,600
Total Number of Events: 9 5 7
County-wide Events:
Number of Events: 6 3 4
Number of Participants: 2,326 1,350 1,350
Big Island Senior Golf Tournament 144 100 100
Hawai`i Kupuna Softball League&Tournament 508 400 400
West Hawaii Wellness Fair 3-1-0 - -
East Hawai'i Akamai Living Fair* - 650 650
West Hawai'i Akamai Living Fair* - 200 200
State/National/International Events:
Number of Events: 3 2 3
Number of Participants: 1,047 1,500 1,250
State Senior Softball Tournament 325 800 800
Hawai`i Kupuna Hula Festival 368 300 300
(#of Performers)
Hawai`i Kupuna Hula Festival 1,125 1,200 1,200
(#of Attendees—2 nights)
Hawaii State Sr.Karaoke Revue 275 - -
Hawaiian Cultural Workshop(Japan)* 79 150 150
*New Measures for FY2018-19
Program Expenditures
FY 2017-18 FY 2018-19 FY 2019-20
Actual Budget Request
Number of Positions 10 10 9
Salaries and Wages 491,088.05 549,462 533,752
Operations 162,158.28 155,624 158,424
Equipment 9,585.34 5,388 5,388
Program Total 662,831.67 710,474 697,564
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Personnel Position Summary
FY 2017-18 FY 2018-19 FY 2019-20
Position Title Authorized Authorized Request
Account Clerk 1 1 1
Elderly Activities Operations Director 1 1 1
Program Director II(Older Adults) 3 3 3
Program Director III(Older Adults) 1 1 1
Program Director IV(Older Adults) 1 1 1
Recreation Aid 1 1 1
Recreation Technician II 1 1 -
Student Helper I 1 1 1
Total 10 10 9
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PANA'EWA RECREATIONAL COMPLEX
•
Program Description
The Pana`ewa Recreational Complex is comprised of two facilities. Pana'ewa Rainforest
Zoo and Gardens and Pana`ewa Equestrian Center together provide varied recreational
opportunities that are open to the public.
Pana`ewa Rainforest Zoo
The Pana`ewa Rainforest Zoo and Gardens is the only natural rainforest zoo in the United
States. This provides the unique opportunity to exhibit various species in a natural
rainforest environment. An abundance of flora enhances the animal experience and
transforms the zoo into a diverse botanical park. Pana`ewa Rainforest Zoo and Gardens
provides a welcome form of alternate recreation and education for all ages to enjoy. The
zoo is open to the public every day from 9:00 a.m. to 4:00 p.m., seven days a week and is
only closed on Christmas and New Year's Day. There is currently no admission charge.
Modern zoos strive toprovide and promote a theme of conservation through education
and recreational activities. Conservation of world wildlife and rainforests will affect
many future generations. Continuing education and awareness is vital for preserving our
natural resources for future generations, and the zoo affords the perfect opportunity to
combine this education through enhanced recreation.
Our program is achieved by meeting Federal USDA Animal Welfare Act regulatory
standards and requirements to maintain Federal licensure, and acquisition of State and
Federal permits necessary to import,transport and house restricted animals. Volunteers
and community involvement is vital to the program's success and future expansion.
Friends of the Pana`ewa Zoo (FOZ) is the 501(c)3 not for profit volunteer organization
which provides financial support for both projects and supplemental animal care. FOZ is
an integral part of the zoo. They maintain a zoo website and Facebook page that provides
news and public information to increase visitor awareness.
Equestrian Center
The Equestrian Center is located adjacent to the zoo and has the capacity to house 64
horses. Horse stalls are rented to the public for a nominal cost and the arena is rented for
appropriate events.
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PANA'EWA RECREATIONAL COMPLEX
The Pana`ewa Equestrian Center was developed and is maintained for a wide variety of
equestrian related facilities, which include a 5/8 mile race track, rodeo arena,wash racks,
and 64 rental stalls with attached paddocks. The center is open for public use seven days
a week.
Program Objectives
1. Focus on a natural rainforest theme by acquiring a minimum of one new rainforest
animal annually.
2. Successfully breed at least one animal species for exhibit or to trade with other
facilities.
3. Work with Friends of the Zoo (FOZ)to host at least two events to promote the zoo
and increase the number of visitors.
4. Work with community groups to help facilitate five major volunteer projects to
maintain and improve the Zoo and/or Equestrian Center.
5. Seek funding to reinstate the Zoo Information and Education Specialist and the zoo
educational program.
6. Provide a venue for annual recreational equestrian events at the Pana`ewa Equestrian
Center:
a. host three rodeo events annually;
b. host three dressage events annually.
Program Highlights
• Zoo attendance increased for the fourth year in a row and went from 264,415 in FY
2016-17 to 269,453 in FY 2017-18.
• July 1, 2017 was FOZ Tiger Fun Day and the biggest event of the year. This event is
normally held every July, but this past summer Tiger Fun Day was celebrated on June
30, 2018, which gave us two Tiger Fun days in the same fiscal year! Over 2,400
people visited the zoo for both events and joined in the festivities to help celebrate
our Tigers.
• FOZ Christmas for the animals was held on Saturday, December 9, 2017 and all the
animals received special treats and"gifts". Visitors watched as the tigers rolled and
stomped on their pumpkins and monkeys dug deep down into their peanut butter jars!
• Several new animals were acquired this year. A Black Swan was donated by Hilton
Waikoloa Resort. Noreen Muscat and her son Joe Rossi donated a White Fronted
Capuchin through their generous FOZ donation. FOZ purchased a male Black&
White Colobus Monkey from Wildlife World Zoo, and a female Two-toed Sloth from
Honolulu Zoo.
• Hawai'i Horse Owner's Association Pana`ewa Stampede Rodeo was once again a
very popular three day event with statewide participation.
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,,-
Program
Program Measures
FY 2017-18 FY 2018-19 FY 2019-20
Actual Budget Estimate
Attendance 269,453 255,000 260,000
Acres Maintained 57 57 57
Equestrian Center—Stalls 64 64 64
Equestrian Center—Rodeos, Shows,Clinics&Races 8 8 8
Community&Volunteer Projects Completed 5 5 5
New animals acquired 4 2 2
Educational presentations(field trips,school visits,etc) 0 0 0
Species(Current Actual Count as of June 2015) 85 86 86
Birds 30
Primates 6 ,
Mammals 15
Amphibians - 8
Reptiles 26
Program Expenditures
FY 2017-18 FY 2018-19 FY 2019-20
Actual Budget Request
Number of Positions 11 11 11
Salaries and Wages 547,499.24 563,203 575,110
Operations 266,096.43 265,880 252,230
Equipment 9,884.00 250 400
Program Total 823,479.67 829,333 827,740
Personnel Position Summary
FY 2017-18 FY 2018-19 FY 2019-20
Position Title ' Authorized Authorized Request
Building and Grounds Utility Worker 1 1 1
Nursery Worker I 1 1 1
Pana`ewa Recreation Complex Administrator 1 1 1
Pana`ewa Recreation Complex Supervisor 1 1 1
Zoo Animal Keeper II 6 6 6
Zoo Information/Education Specialist I 1 1 1
Total 11 11 11
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PLANNING
PLANNING
DEPARTMENT SUMMARY
Mission Statement
To foster an improved quality of life for the Island of Hawai`i's communities through
responsible and progressive planning programs and initiatives that are shaped by values
that respects our past while laying the foundation for our future
Department Goals
1. Long-Range Planning. To develop a long-range vision and plan that protects and
enhances our island's assets, meets our community needs,while fostering a diverse,
vibrant and sustainable economy;
2. Regulatory System. To refine and enhance our existing land use management
systems to provide for clear and objective standards and efficient process;
3. Public Participation/Information. To develop effective methods to seek community
and interagency input that encourages broad-based participation in planning and
regulatory decision making;
4. Organizational Capacity. To strive for competence, sensitivity, and responsiveness in
the delivery of planning services to the people and institutions of this County and to
partner governmental agencies at the Federal, State and County levels.
Funding Source and Position Count
General Fund $3,830,628 General Fund 54
Grant Revenue $ 485,159 Grant Revenue/Other 6
Other $ 40,000
Total Budget: $4,355,787 Total Number of Positions 60
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Program Description
The Planning Department carries out its responsibilities through its offices in East and West
Hawai`i. The department administers and staffs several boards/commissions/committees
which have jurisdiction over various land use and related permits or designations. They are:
1. Hawai`i County Windward Planning Commission
2. Hawai`i County Leeward Planning Commission
3. Cultural Resources Commission
4. Board of Appeals
5. Banyan Drive Hawai`i Redevelopment Agency
6. Kailua Village Design Commission
7. Puna Community Development Plan Action Committee
8. Pahoa Village Plan Subcommittee of Puna CDP
9. Mt. View Village Plan Subcommittee of Puna CDP
10. Volcano Village Plan Subcommittee of Puna CDP
11. Hawaiian Paradise Park Subcommittee of Puna Master Plan
12. Kona Community Development Plan Action Committee
13. Ka`u Community Development Plan Action Committee
14. South Kohala Community Development Plan Action Committee
15.North Kohala Community Development Plan Action Committee
16. Hamakua Community Development Plan Action Committee
17. Arborist Advisory Committee
The Planning Director serves as the chief planning officer of the County and the technical
advisor to the Mayor, Planning Commissions and Council on all planning and related matters.
These include: prepares and implements the general plan and amendments; prepares and
implements the community development plans;prepares proposed zoning and subdivision
ordinances and any amendments and modifications; reviews and prioritizes proposed capital
improvements; administers the subdivision and zoning ordinances and related regulations;
approves proposed subdivision plans; approves variances as provided by law; and receives,
processes and recommends to the Planning Commissions appropriate action regarding
rezoning applications, land use boundary amendments, special permits, use permits, special
management area permits and other similar requests.
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Program Objectives
Administrative Permits
1-Public Assistance and Land Use Information: Identify solutions to streamline and
improve customer service at the counter and responding to land use inquiries and
confirming zoning requirements in the processing of building permits. The Planning
Department returned building permit responsibilities to the Department ofPublic Works
toward the end of 2018. Create opportunities to increase communication and
collaboration among Hilo and Kona Land Use Plan Checkers to develop standards for
providing consistent information and public service.
2- Short Term Vacation Rental Permits: Initiate implementation of Short Term
Vacation Rental permit requirements. In 2018,the County Council adopted an ordinance
to manage and register short term vacation rentals in the County of Hawaii. The planning
department is the agency assigned to this task.
3-Permits and Subdivision: Review administrative permits decision templates (Plan
Approval, Variances,Farm Dwellings, Ohana, De Minimis,Non-significant Zoning,
Home Occupations) for improving form, content, and writing style. Work cooperatively
and collaboratively with other County Departments and government agencies in the
permit and subdivision review process. Create opportunities to increase communication
and collaboration among Hilo and Kona Planners to development standards for consistent
processing of Permits. Track subdivision deadlines for bond and agreements.
4- Complaints Investigation: Work cooperatively and collaboratively with other
Planning Divisions and government agencies in resolving complaints. Identify sections
within current codes, rules, and regulations that need further clarification, interpretation,
or revisions. Identify changes for managing,tracking, and streamlining record keeping
and monthly reporting of complaints.
5- Staff and Organizational Development: Identify training needs and opportunities
for building leadership and strengthening skills to improve customer service, work
product standards, and meeting deadlines. Create and compile an Administrative Permits
Manual of Operations (MOP) and organizational governance structure to assist staff in
understanding responsibilities and priorities of the Administrative Permits Division.
Continue to meet to discuss subjects of interest with Kona staff to identify interim steps
that lead to resolution of outstanding and controversial issues. Initiate new efforts that
lead to organizational sustainability and staff health and wellbeing. When available,
utilize interns and senior employees to assist in initiating first steps for projects that are
deferred due to lack of funding or staff
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Program Objectives (continued)
Administrative Services
1-Records Management: Conversion of departmental files from physical to electronic
format facilitating easier and accurate access for the public which will reduce
expenditures in supplies and staff person-hours.
2-Personnel: Recruit for positions when they become vacant. Continue to evaluate
department structure and organization to help increase planning and regulatory functions.
Seek training opportunities without impacting the budget with emphasis on customer
service skills; work towards inter-divisional cross-training of staff Sustain practice for
consistent staff evaluation and performance management.
3-Funding: Track and provide additional or expanded fiscal expenditure reports to be
used as managerial tools in the management of fiscal budget, Geothermal funding, and
CZM funding; work with managers to seek other sources of revenue.
Long Range
1-Environmental Planning: Review all public access inquiries, environmental
assessments, and environmental impact statements. Create and approve an exemption list
for HRS 343 in line with other county and state agencies. Maintain the public access
geodatabase, enforce shoreline setbacks, and manage public access easements. Manage
the Coastal Zone Management(CZM) contract and produce the CZM semi-annual and
annual reports; and continue drafting a new or amended Planning Department rule for
shoreline setbacks. Attend all State Office of Planning's CZM County Directors'
meetings, Ocean Resources Management Plan(ORMP)policy and working group
meetings. Review and analyze the County's SMA boundaries and rules for possible
amendments as needed.
2-Regional and Community Planning: General Plan(GP): Draft and facilitate GP
amendments as needed. Community Development Plans (CDP): Adopt and
implementation and manage the Action Committees. Village Plans: Assist communities
to develop and implement town or village plans as needed. Continue to work with other
County departments, outside agencies, and the public on various long range planning
initiatives. Evaluate and develop a more formal public access program, including
required code amendments. Kickoff the Complete Streets Program,which is already
funded and contracted.
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Program Objectives (continued)
3-Administrative Programs: Produce annual reports and/or facilitate the management
of: Capital Improvement Program Budget Package; Professional Services; Zoning Code
and Subdivision Code Amendments (as needed); Planning Department and Board of
Appeals rule amendments (as needed); and review and comment on State legislation (as
needed). Continue with the comprehensive review of the County of Hawai`i General
Plan.
4-Other Planning Programs: Staff and support: Board of Appeals; CDP Action and
Steering Committees; ORMP Policy and Working Group Committees; Hawai'i Climate
Change Mitigation and Adaptation Commission; County Arborist Committee; DOT
Pedestrian Plan Technical Advisory committee (TAC); DOT Bike Plan TAC; DOT
Regional LongRange Transportation Plan TAC; DOT Sub-Statewide Transportation
Advisory Committee; and DOT Urban Boundary and Functional Classification TAC,
DOT Freight State Plan TAC, and other regional/island wide Long Range Planning
priorities.
Planning
1-Windward and Leeward Planning Commissions: Continue to provide background
and recommendation reports for the Planning Director for land use applications to the
Windward and Leeward Planning Commission. Continue to amend the Planning
Commission's Rules of Practice and Procedures, as appropriate,to define and/or refine
processes and requirements to better address the legal,technical, functional and financial
obligations of our Commissions to ensure a fair, balanced and more effective approach in
the processing of requests or applications. Continue to review processes to structure
submittals before the Commissions to ensure adequacy of information that facilitates
review by the Planning Department, affected agencies, and the public. Continue to work
on moving application fees situated throughout the Planning Commission Rules,
Planning Department Rules and the Zoning Code to be placed in a fee schedule in the
beginning of the Planning Commission and the Planning Department Rules to support the
transition to an online permit application system.
2-Cultural Resource Commission (CRC) and Banyan Drive Hawaii Redevelopment
Authority (BDHRA): Continue to provide support to the CRC and the BDHRA. For
the CRC, we will continue to seek new opportunities to allow the expertise of the
members of the CRC to review and comment on projects that could have an impact on
cultural, archaeological, and/or historical resources across the Countyof Hawai`i. We
g �
will also be working towards developing session(s) for the upcoming HCPO to further
the conversation on the integration of cultural and historical considerations into planning
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Program Objectives (continued)
and permitting processes. For the BDHRA,we will continue to seek opportunities and
advocate for funding to allow the agency to operate under its own authority and management.
3-State Land Use Commission: Continue to support the Planning Director for State Land
Use Boundary Amendments, Special Permits, Order to Show Cause Motions, and other SLU.
requests that are approved before the State Land Use Commission.
4-Special Management Area Assessments: Continue to process all Special Management
Area(SMA)Assessments within the new, specified 60-day time-period, which includes a 15-
day review to accept or reject applications. Continue to create and implement the new SMA
short form for exemption determinations for non-shoreline parcels for quicker SMA reviews.
5-Administration: Continue to explore methods of providing improved management and
enforcement of land use permits and ordinances, including improved coordination between
the various divisions within the Planning Department and affected agencies,to ensure that
the requirements of these permits and ordinances are implemented in a timely, complete and
effective manner. Seek opportunities for cross-training of support staff between the various
boards and commissions to provide broader support functions.
West Hawaii
1-Permit/Application Processing: Process applications and refine workflow to increase
efficiency. Continue to explore opportunities whereby workflows affecting lands on the west
side of Hawai`i Island can be de-centralized from the main office in Hilo and re-directed for
processing through the department's West Hawai`i Division. Continue to receive and
process variance approvals.
2- Short Term Vacation Rental Permits: Initiate implementation of short-term vacation
rental permit requirements. In 2018,the County Council adopted an ordinance to manage
and register short term vacation rentals in the County of Hawai`i. The planning department
is the agency assigned to this task.
3- Complaints Investigation: Work cooperatively and collaboratively with other Planning
Divisions and government agencies in resolving complaints. Identify sections within current
codes,rules, and regulations that need further clarification, interpretation, or revisions.
Identify changes for managing, tracking, and streamlining record keeping and monthly
reporting of complaints.
4-Other Planning Programs: Staff and support Kailua Village Design Commission
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Program Highlights
• The Hawai`i Chapter of the American Planning Association recognized the Ka`u
Community Development Plan with an Award for Best Practice, and the Downtown
Hilo Multi-Modal Masterplan with an Award for Transportation Planning.
• Improved presentation dynamics at both Planning Commission meetings to better
convey information to the Commission, its support staff, and the general
public. These include the use of PowerPoint presentations, videos, geographic
information overlay on aerial photos, and point-of-reference photos to give a sense of
what is on the ground and where a project site is located and its relevancy to the
surrounding environment and community. More information provided to our
Commissioners leads to better and more-informed decisions. Additionally,there has
been new sound equipment purchased including new microphones and cords.
• Coordinated County transit-oriented development planning efforts to have projects
that are in agency master plans or in community development plans, and support
transit-oriented land use development, included in the State of Hawaii Strategic Plan
for Transit-Oriented Development(December 2017—revised August 2018), including
Mass Transit Agency projects, Housing Agency projects, and a waste water system
project from a community development plan.
• Continued to provide considerable information to the public. All notices and
information regarding the Department and its various boards, committees and
commissions can be found on our website, including the Cultural Resource
Commission, Banyan Drive Hawaii Redevelopment Agency and General Plan.
• The Planning Department continued to work with the Department of Public Works
and Department of Information Technology to design and test an online permit
application submission,review, and approvals system that integrates processes and
collectively tracks compliance requirements,workflows, and the progress of plans
and permits issued by the County.
• The Hawai`i County Council previously changed the Zoning Code requirements for
approving Planned Unit Developments from an administrative action from the
Planning Director to requiring approval from the Planning Commission. In response
to this change,the Planning Commissions approved the new Planning Commission
Rule 16 (Planned Unit Developments)that defines the process for submitting an
application to go before the Planning Commission.
• SMA permitting functions that were previously managed under the Long Range
Division have been transferred to the Planning Division to align with the authority of
the Planning Commission(s) stated under HRS 205A. These included SMA
Assessments that result in a SMA exemption or a SMA Minor Permit. The Planning
Division continues to process all SMA Major Use Permit applications that go before
the Planning Commission.
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PLANNING
PLANNING
Program Measures
FY 2017-18 FY 2018-19 FY 2019-20
Actual Budget Estimate
PERMITS
Building Permits 3,124 3,500 0
Letters/Memos Answered 18,820 16,000 20,000
Ohana Permits 7 10 10
Plan Approval Reviewed 144 120 120
AGREEMENTS
Farm Dwelling Agreements 19 25 25
Subdivision—New Applications 79 150 100
Consolidation—New Applications 21 50 50
APPLICATIONS PROCESSED
General Plan Amendment 0 5 5
Change of Zone 10 12 12
Special Permits 9 5 5
Use Permits 9 10 10
Special Management Area Major Permits 6 5 5
State Land Use Boundary Amendments(<15 3 5 5
acres)
State Land Use Boundary Amendments(>15 0 5 5
acres)
Shoreline Setback Variance 0 3 3
Other Misc.Applications(amendments,city- 4 5 5
initiated)
Administrative Variance 72 75 75
Planned Unit Development(PUD) 0 5 5
Non-significant Zoning Change 0 5 5
SMA MINOR PERMIT 13 25 25
SMA Assessment 85 150 150
Appeals Processed 15 25 25
Boards/Commission/Committee Meetings * 113 120 120
Contested Case Hearings—PC 3 5 5
Contested Case Hearings—BOA 12 12 12
ENFORCEMENT
Complaints 257 750 500
CADASTRAL MAPPING
New/Updated plat maps 254 320 300
%plat maps in CADD(206 out of 2,365) 10% 10% 10%
%plat maps scanned 100% 100% 100%
Copies of Tax Maps Requested 608 700 700
*Consolidation of all Boards,Commissions,CDP Action Committees,and Design Review Committees
203
PLANNING
PLANNING
Program Measures (continued)
The Department's regulatory functions can be measured in terms of volume and
responsiveness. The previous table provides an indication of volume,which should be
considered relative to the number of personnel. The Zoning Code, Subdivision Code,
Planning Commission Rules, and Planning Department Rules prescribe time limits in
which the department is required to address the majority of the aforementioned
applications and permits. Responsiveness measures are not available until an improved
permit tracking system is implemented. The transition to an electronic permit application
submission, review and approval system in 2019 will facilitate the Department being able
to report such measures that reflect categories of regulatory functions and parameters
such as length of time for processing.in future fiscal years.
Program Expenditures
FY 2017-18 FY 2018-19 FY 2019-20
Actual Budget Request
Number of Positions 54 54 54
Salaries and Wages 3,199,602.89 3,321,350 3,253,744
Operations 205,452.43 540,670 490,670
Equipment 7,067.78 28,350 128,350
Program Total 3,412,123.10 3,890,370 3,872,764
204
PLANNING
PLANNING
Personnel Position Summary
•
FY 2017-18 FY 2018-19 FY 2019-20
Position Title Authorized Authorized Request
Planning Director 1 1 1
Deputy Planning Director 1 1 1
Accountant I 1 1 /1
Administrative Services Officer I 1 1 1
Clerk II 1 1 = 1
Clerk III 3 3 3
Geographic Information Systems Analyst,I 1 1 1
Geographic Information Systems Analyst II 1 1 1
Land Use Plans Checker III 9 9 9
Planner I 2 2 2
Planner IV 6 6 6
Planner V 7 7 7
Planner VI 3 3 3
Planning Committee Support Tech 1 1 1
Planning Inspector II 3 3 3
Planning Program Manager 4 4 4
Private Secretary 1 1 1
Secretary 1 1 1
Secretary to Board/Commissions 2 2 2
Subdivision Applications Clerk 1 1 1
Tax Maps&Records Supervisor II 1 1 1
Tax Maps&Records Tech I 1 1 1
Tax Maps&Records Tech II 1 1 1
Tax Maps&Records Tech III 1 1 1
Total 54 54 54
205
PLANNING
COASTAL ZONE MANAGEMENT
Program Description
The Hawai`i Coastal Zone Management(CZM) Program is established by Chapter 205A,
Hawai`i Revised Statutes (HRS). It is a comprehensive management guide for the
beneficial use,protection, and development of Hawai`i's land and water resources. The
State Legislature created the CZM Program as a shared management system with the
State and County regulatory agencies. Through an agreement,the State of Hawai`i
Department of Economic Development and Tourism, Office of Planning provides funds
(State and Federal)to the County of Hawai`i to implement the CZM Program through the
regulation of development in the Special Management Area(SMA) and Shoreline
Setback Area(SSA). The Department assesses development proposals within the SMA
and SSA for compliance with the CZM objectives and policies articulated in the HRS and
determine whether the issuance of a SMA and/or Shoreline Setback Variance (SSV)
permit is appropriate. As part of the agreement with the State, the County's
responsibilities include:
1. Administration of the SMA and SSV permits,nonpoint source pollution issues, and
other CZM-related matters.
2. Administer an ongoing monitoring and enforcement program.
3. Facilitate and support public participation in the CZM Program, as may be necessary.
4. Attend all CZM-related meetings, workshops, and seminars.
5. Coordinate, facilitate, and where possible, streamline the development review process.
6. Submit status and performance reports on a semi-annual basis to the Office of Planning.
7. Submit CZM performance measures report on an annual basis to the Office of Planning.
Program Objectives - CZM
1. Process all SMA Assessments and Permit applications in the required time limit as
specified by law and the County's Rules and Regulations.
2. Conduct site investigation of alleged violations within two weeks of receipt of
complaints.
3. Monitor all CZM-related legislative bills during the State Legislative session and
provide testimonies as needed(January to May).
4. Attend all Marine and Coastal Zone Advocacy Council (MACZAC)meetings, which
are normally held every other month as budgetary constraints will allow.
5. Attend all State Office of Planning's CZM County Directors meetings, Ocean
Resources Management Plan policy and working group meetings and subcommittee
meetings as budgetary constraints will allow.
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PLANNING
COASTAL ZONE MANAGEMENT
Program Objectives— CZM (continued)
6. As a public participation measure, provide a written report to the State Office of
Planning CZM Program of all SMA Permit applications and their status.
7. Continue to advertise Planning Commission agenda and hearing notices for all SMA
and SSV Permit applications as required by law.
8. Provide the Office of Planning with semi-annual reports within seven days after
December 31st, and June 30th of the Fiscal year.
9. Continue to review Planning Commission and Planning Department Rules for
compliance with enacted State laws and draft amendments to the rules for adoption.
Program Measures
Program measures are included in the Administration and Planning program.
Program Expenditures
FY 2017-18 FY 2018-19 FY 2019-20
Actual Budget Request
Number of Positions 6 6 6
Salaries and Wages 237,537.81 429,700 471,963
Operations 5,088.35 18,017 11,060
Equipment - -
Program Total 242,626.16 447,717 483,023
Personnel Position Summary
FY 2017-18 FY 2018-19 FY 2019-20
Position Title Authorized Authorized Request
Clerk III 1 1 1
Planner IV 2 2 2
Planner V 1 1 1
Planning Inspector II 1 1 1
Senior Account Clerk 1 1 1
Total 6 6 6
207
Poucr
POLICE
DEPARTMENT SUMMARY
Mission Statement
The employees of the Hawaii Police Department are committed to preserving the spirit
of aloha.
We will work cooperatively with the community to enforce the laws,preserve peace and
provide a safe environment.
Department Goals
1. To protect life and property and serve the community.
2. To actively involve the community in crime prevention programs.
3. To gather necessary evidence quickly for successful prosecution.
4. To expeditiously recover stolen property and contraband.
5. To enforce traffic laws.
6. To provide other services as necessary to promote efficient operation of the Police
Department and provide for the overall safety of the community.
Funding Source and Position Count
General Fund $71,454,101 General Fund 775
Grant Revenue $ 3,045,000 Grant Revenue/Other .2
Other $ 830,000
Total Budget: $75,329,101 Total Number of Positions 777
208
POLICE
POLICE COMMISSION
Program Description
The Police Commission is established under the Hawai`i County Charter to oversee the
activities of the Police Department. It consists of nine citizens appointed by the Mayor
from each of the nine County Council districts and confirmed by the County Council.
The members volunteer their services and serve staggered terms of five years each.
The Police Commission has the following mandated responsibilities under the Charter:
1. To appoint and to remove the Police Chief.
2. To review the annual budget prepared by the Police Chief and possibly make
recommendations about it to the Mayor and Managing Director.
3. To receive, consider and investigate charges brought by members of the public
against the conduct of the Police Department or any of its members and to submit a
written report of its findings to the Police Chief.
4. To advise the Police Chief on police-community relations.
5. To review the department's operations, as deemed necessary, for the purpose of
recommending improvements to the Police Chief and the Managing Director.
6. To evaluate, at least annually,the performance of the Police Chief and submit a report
to the Mayor, Managing Director and the Council.
Program Expenditures
FY 2017-18 FY 2018-19 FY 2019-20
Actual Budget Request
Number of Positions 1 1 1
Salaries and Wages 55,396.14 57,334 57,532
Operations 12,697.68 19,241 19,241
Program Total 68,093.82 76,575 76,773
Personnel Position Summary
FY 2017-18 FY 2018-19 FY 2019-20
Position Title Authorized Authorized Request _
Secretary 1 1 1
Total 1 1 1
209
POLICE
ADMINISTRATIVE SERVICES BUREAU
Administrative Services Division
Program Description
The division, under the direction of a Police Major, provides island-wide administration,
direction and planning control and coordination of police services; and supports operating
units through centralized Administrative Services Division. The division's support units
include the Human Resources Section(Training, Community Relations/Research &
Development, Worker's Compensation Safety Unit and Police Chaplains), Media
Relations Officer,the Word Processing Center, Commission on Accreditation for Law
Enforcement Agencies (CALEA) and Finance Section.
Human Resources Section
Responsible for all personnel actions,to include both external and internal recruitments
for appointments to positions; management of personnel files;training of both sworn and
civilian personnel; management of safety and workers' compensation files; conducting
research to address issues facing the department; legislative actions; community relations;
maintaining and updating departmental policies/rules/regulations; and other duties
associated with providing administrative support to operational units.
Personnel duties include managing and maintaining personnel files for employees;
processing all documents and correspondences relating to personnel actions;providing
management with recommendations and courses of actions involving personnel actions;
and all related duties involving personnel issues. Responsibilities involving training
includes facilitating and providing all entry level training for all police recruit officers as
well as facilitating the training of in-service personnel, both sworn and civilian. This unit
also maintains and manages the files associated with training both sworn and civilian
personnel throughout the department.
Duties associated with workers' compensation safety involve reviewing and investigating
workers' compensation cases for alleged abuse; conducting department random drug
testing program; coordinating and scheduling mandatory'annual physicals;providing
timely and comprehensive information on safety and health issues; and planning and
conducting training classes on employee safety matters.
210
POLICE
ADMINISTRATIVESERVICES
S. ._ BUREAU
Administrative Services Division
Program Description (continued)
As part of research and development,the duties involve addressing the overall needs and
equipment requirements for the department: conducting research and evaluation of
equipment, uniforms,protective devices; providing recommendations to minimize injury
to personnel; researching and tracking of legislation that deal primarily with law
enforcement issues; preparation of testimony for submittal.
Word Processing Center
Under the direction of a clerical services supervisor and assistant clerical supervisor, 13
clerical personnel are responsible for the transcription of all narrative police reports
dictated onto a digital recording system by sworn personnel. These reports, after
approval, become the official document detailing criminal investigations conducted by
the department.
Finance Section
The Finance Section,under the direction of the accountant IV, is in charge of preparing
the department's budget, maintaining its accounts, inventory control,processing payroll,
maintaining personnel attendance records,purchasing supplies and equipment,
distributing supplies to districts and bureaus, furnishing custodial and maintenance
services,providing messenger and delivery service,providing department and subsidized
vehicles with fuel and administering the special duty program.
Program Objectives
1. To accommodate at least 95% of requests for public safety/health talks from the
community.
2. To accommodate at least 95% of requests for station tours for students and
community members.
3. Conduct drug screening of all sworn personnel and initiate pre-employment testing
of civilian personnel.
4. Conduct constant recruitment and fill at least 90% of vacancies for sworn and 80%
vacancies for civilian positions by end of fiscal year.
5. Improve competence and professionalism of sworn and civilian personnel through
advanced equipment purchases and provide 25,000 hours of on-going training.
211
1 \
POLICE
ADMINISTRATIVE SERVICES BUREAU
U
Administrative Services Division
Program Objectives (continued)
6. Maintain the level of proficiency in the Word Processing Center with a turnaround
time of less than ten days for processing reports.
7. Process 85% of requisitions received from districts and bureaus within a month.
8. Fill 90% of all special duty requests for officers.
9. Compile a listing of all outstanding leave papers and distribute to district
commanders bi monthly.
10. Fill 90% of requests for storeroom supplies within the month.
Program Highlights
Human Resources Section
In FY 2017-18,the Human Resources Section in cooperation with the Hawai`i County
Department of Human Resources conducted various open and internal recruitments for
sworn and civilian vacancies, which resulted in the hiring of 32 police officer recruits, six
police radio dispatchers, seven clerk III's, five school crossing guards, and one radio
technician I. Internally,there were twelve tempary promotions to police officer III, four
promotions to police sergeant/detective, four promotions to police lieutenant,two
promotions to police major, one promotion to assistant police chief, one promotion to
clerical services supervisor I, one promotion to assistant clerical supervisor, and one
promotion to police radio dispatcher. Additionally, there were two inter-governmental
movements of a police officer II.
Word Processing Center
The Word Processing Center is responsible for transcribing all narrative police reports
that island-wide sworn personnel dictate into an internet/web-based Dictation Enterprise
Platform(DEP) system,which are routed via the Reports Management System for
officers' approval and timely prosecution. Throughout FY 2017-18,the Word Processing
Center worked long hours in an attempt to keep up with the high workload.
Upon completion, the dictated reports transcribed by the Word Processing Center are
routed via the Records Management System for officers' approvals and timely
prosecution. The Word Processing Center transcribed nearly 25,800 reports totaling more
than 253,000 minutes and 1,975,012 completed lines of dictation.
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POLICE
ADMINISTRATIVE SERVICES BUREAU
Administrative Services Division
Program Highlights (continued)
Finance Section
Finance staff continued to operate the payroll, accounts payable, special duty, and
storeroom sections. Accounts payable processed approximately 7,077 invoices; special
duty filled 5,355 special duty requests; and the storeroom filled 5,305 orders.
Accreditation Section
Under the management of the Accreditation Section, the Hawai`i Police Department
received its second accreditation award in November 2015 and is preparing for its third,
annual web-based assessment to verify continued compliance for FY 2017-18. The award
indicates that the department has been abiding by the established 484 various accreditation
standards that are nationally and internationally recognized by the Commission on
Accreditation for Law Enforcement Agencies®.
Training Section
The Training Section provided 50,286 hours of training to existing personnel and there were
a total of three(86th,87th and 88th)recruit classes in session during this time period.
Program Measures
FY 2017-18 FY 2018-19 FY 2019-20
Actual Budget Estimate
Public Safety/Health Talks 100% >=95% >=95%
Station Tours 100% >=95% >=95%
Students&Community Members 2,892 >=3,600 >=3,600
Drug Screening(Sworn Personnel)* 93% 100% 100%
Recruitment(%of Staffing Sworn/Civilian) 95% 80% 80%
Training Hours 50,286 7,000 7,000
Word Processing Center -turnaround time 21.5 Days 9 Days 9 Days
213
POLICE
ADMINISTRATIVE SERVICES BUREAU
Administrative Services Division
Program Measures (continued)
FY 2017-18 FY 2018-19 FY 2019-20
Actual Budget Estimate
Finance Section
Process Requisitions within the month 98.5% 85% 85%
Fill Special duty requests 90.5% 90% 90%
Collect/reconcile 85%of leave applications within 100% 85% 85%
month
Compile a listing of all outstanding leave papers and 100% 100% 100%
distribute to district commanders bi monthly
Fill 90%of requests for storeroom supplies within 100% 90% 90%
month
* Percentage does not include those sworn personnel unavailable for testing due to extended leave for
entire calendar year.
Program Expenditures (Special Duty)
FY 2017-18 FY 2018-19 FY 2019-20
Actual Budget Request
Number of Positions 2 2 2
Salaries and Wages 62,413.83 91,515 91,689
Operations 1,136.00 27,915 27,915
Equipment - - -
Program Total 63,549.83 119,430 119,604
Personnel Position Summary
FY 2017-18 FY 2018-19 FY 2019-20
Position Title Authorized Authorized Request
Account Clerk 2 2 2
Total 2 2 2
Program Expenditures. (Administrative Services)
FY 2017-18 FY 2018-19 FY 2019-20
Actual Budget Request
Number of Positions 262 262 272
Salaries and Wages 8,837,741.86 8,121,535 8,804,541
Operations 8,219,467.98 8,700,451 9,171,531
Equipment 179,971.40 370,900 370,900
Program Total 17,237,181.24 17,192,886 18,346,972
214
POLICE
ADMINISTRATIVE SERVICES BUREAU
Administrative Services Division
Personnel Position Summary
FY 2017-18 FY 2018-19 FY 2019-20
Position Title Actual Authorized Request
Police Chief 1 1 1
Deputy Police Chief 1 1 1
Assistant Police Chief 1 1 1
Account Clerk 3 3 3
Accountant I 1 1 1
Accountant III 1 1 1
Accountant IV 1 1 1
Assistant Clerical Supervisor 1 1 1
Clerical Services Supervisor I 1 1 1
Clerical Services Supervisor II 1 1 1
Clerk III 17 17 17
Clerk III(Temp) 1 1 1
Fingerprint Classifier II 1 1 1
Fingerprint Technician 1 1 1
Firearms Registration Clerk 2 2 2
Human Resources Program Specialist 1 1 1
Human Resources Technician I 1 1 1
Information Systems Analyst III - - 2
Information Systems Analyst IV 1 1 1
Information Systems Analyst V 1 1 1
Information Systems Analyst VI 1 1 1
Police Cadet(Hrly) 24 24 24
Police Captain 1 1 1
Police Documents Clerk 1 1 1
Police Evidence Custodian 2 2 2
Police Lieutenant 4 4 4
Police Major 2 2 2
Police Officer I(Temp) 37 37 37
Police Officer II 4 4 . 4
Police Officer III(Temp) 30 30 30
Police Radio Dispatcher II 34 34 39
Police Radio Dispatcher III(Temp) 6 6 6
Police Records Analyst 1 1 1
Police Records Clerk 8 8 9
Police Sergeant 8 8 9
Program Manager - - 1
Public Relations Specialist 1 1 1
Radio Technician I 4 4 4
Radio Technician II 1 1 1
School Crossing Guard(Hrly) 40 40 40
Secretary 2 2 2
215
POLICE
� � �_ADMINISTRATIVE SERVICES BUREAU
Administrative Services Division
Personnel Position Summary (continued)
Secretary to the Chief of Police 1 1 1
Senior Account Clerk 1 1 1
Senior Clerk-Stenographer 2 2 2
Senior Police Records Clerk 1 1 1
Storekeeper 1 1 1
Student Helper I 2 2 2
Supervising Police Radio Dispatcher 4 4 5
Traffic Safety Coordinator 1 1 -
Total 262 262 272
216
POLICE
ADMINISTRATIVE SERVICES BUREAU
Technical Services Division
Program Description
The Technical Services Division, under the direction of a police major, consists of the
Traffic Services,Records and Identification, Communications Maintenance,
Communications Dispatch, and the Computer Sections. The division provides technical
assistance on traffic and motor vehicle safety and training; manages police records and
evidence storage; maintains the county's microwave radio system and the installation and
maintenance of police mobile radios; administers central dispatch functions and provides
technical support to the department's computer software and hardware systems.
Program Objectives
1. Process and issue at least 95% of road closure permits within the month received.
2. Issue at least 95% of traffic violation letters to vehicleowners within a week.
3. Process at least 95% of firearms permits within two weeks.
4. Complete at least 95% of requests for mobile radio systems per month.
5. Conduct at least 96 radio site inspections.
6. Process and dispatch personnel to 100% of calls for service received.
Program Highlights
Communications Dispatch Center
During FY 2017-18,the Communications Dispatch Center received 216,134 calls, an
11.5% increase from last fiscal year,with 12.4% of those transferred to the Hawai`i Fire
Department.
All requests for police service are recorded, logged and assigned by Dispatch personnel
using a computer aided dispatch(CAD) system with six to seven dispatchers on shift at
any given time.
The Dispatch Center fulfilled 586 requests for 911 and other audio/radio recordings and
information for the Office of the Prosecuting Attorney, officer and internal investigations,
as well as the general public, a 19% increase from the previous fiscal year.
217
POLICE
ADMINISTRATIVE SERVICES BUREAU
Technical Services Division
Program Highlights (continued)
The implementation of a new Computer Aided Dispatch(CAD), Records Management
System (RMS) and Mobile Patrol system from Spillman Technologies began with design,
information transfer and equipment purchase and installation. The go-live date for the
new Spillman system was scheduled for October 18, 2018.
Records and Identification Section
The Records and Identification Section has several internal subsections composing of
records, identification, firearms, and evidence. The major responsibilities of the section
are the maintenance of police records;processing evidence; conducting fingerprint
examinations; processing subpoenas and court documents; compiling and disseminating
statistical information; and processing firearms permit applications and registrations,
which include thorough background checks on each individual applying for a long gun or
handgun permits.
During FY 2017-18,the Records and Identification Section recorded the following.
Records Section:
• Processed requests for 10,413 copies of criminal and traffic accident reports
• Fingerprinted 941 individuals
Firearms Section:
• Issued 4,407 firearms permits
• Registered 9,013 firearms
Identification Section:
• Processed 48.559 court documents
• Processed 7,014 fingerprints
Evidence Section:
• Processed 6,202 photographic record receipts
• Processed 10,212 property/evidence receipts
218
POLICE
ADMINISTRATIVE SERVICES BUREAU
Technical Services Division
Program Highlights (continued)
Traffic Services Section
During FY 2017-18,the Hawai`i Police Department received$373,497.60 in federal
grant funds for traffic enforcement and equipment purchases to improve traffic safety.
Police continued efforts to make Big Island roadways safer by using the grant funds to
pay for overtime to conduct checkpoints and other enforcement projects aimed at
reducing injuries and death in motor vehicle crashes by increasing seat belt use rates,
apprehending impaired drivers, and enforcing speed regulations and illegal "outlaw"road
racing.
The Traffic Services Section issued 65 road closure permits, issued 347 violation letters
to motorists, and conducted 43 school crossing guard checks.
The Traffic Services Section also oversees the school crossing guard program and has a
total of 40 allocated positions at various elementary schools throughout the Big Island.
Computer Center
The Computer Center is responsible for interconnectivity between all police stations and
substations to assure a secured networking infrastructure,to include installing and
maintaining computer equipment, installing and troubleshooting software systems, and
providing technical assistance for various computer issues.
During FY 2017-18,the Computer Center continued migration procedures of the current
Computer Aided Dispatch, Record Management System and Mobile Reporting systems
to a fully integrated system which encompasses all of the aforementioned systems. The
Computer Center responded to 4,495 requests for assistance and resolved 563 issues
through the helpdesk ticketing system.
Communications Maintenance
The Radio Maintenance Section is responsible for maintenance and repair of all county-
owned radio sites. This includes towers, shelters, microwave radios, repeaters,base
radios,mobile radios and handheld portable radios. During FY 2017-18, Radio Shop
personnel repaired 29 Civil Defense sirens and performed preventive maintenance on an
additional 30 sirens. The Radio Shop team performed 24 preventive maintenance
inspections of district stations, and 131 radio sites inspections.
219
POLICE
ADMINISTRATIVE SERVICES BUREAU
Technical Services Division
Program Highlights (continued)
The Communications Maintenance Section installs and maintains all radio and
emergency warning equipment in the Police Department's fleet and subsidized vehicles.
During FY 2017-18,Radio Shop personnel installed 134 radios, sirens, and warning
lights into Police Department vehicles.
•
Program Measures
FY 2017-18 FY 2018-19 FY 2019-20
Actual Budget Estimate
Road closure permits within a month 100% >=95% >=95%
Traffic Violation Letters within a week 96.5% >=95% >=95%
Firearms permits within a month 96.34% >=95% >=95%
Install mobile radio stations 100% >=95% >=95%
Radio site inspections 131 >=96 >=96
Dispatch to calls for service 100% 100% 100%
220
POLICE
CRIMINAL INTELLIGENCE UNIT AND OFFICE OF
PROFESSIONAL STANDARDS
Program Description
The Criminal Intelligence Unit(CIU) and Office of Professional Standards (OPS)
Division is under the direct management of the Police Chief It is commanded by a
police captain and maintains offices in Hilo and Kona.
The Criminal Intelligence Unit gathers,maintains, and analyzes intelligence for the
purpose of keeping police administrators informed about the extent, nature and
characteristics of organized crime activity, drug trafficking organizations,`as well as
issues dealing with Homeland defense and dignitary protection assistance. The unit is
also responsible for conducting criminal history checks for the department.
The Office of Professional Standards investigates allegations of misconduct by
department members. These investigations seek to determine if not only misconduct
occurred,but also the underlying reasons for errant behavior on the part of the employee.
Investigations are also used to indicate the need for additional training and/or procedural
changes.
Program Objectives
Criminal Intelligence Unit
1. Complete 90% of assignments within 30 days.
2. Complete 90% of criminal history checks of prospective employees of the
department, as well as other federal, state and local law enforcement agencies within
30 days.
3. Develop, maintain and disseminate intelligence information, which can be utilized to
produce no less than eleven criminal investigations per month.
4. Compile,produce, analyze and forward to police administrators no less than 32
intelligence reports per month.
5. Provide assistance to other elements within the police department either through
intelligence briefings on current crime trends and/or through no less than 12 in-
service training sessions per month.
6. Conduct four presentations to semi-annual Statewide Inter-County Criminal
Intelligence Unit(ICCIU) conferences on major criminal activity within this
jurisdiction, along with gathering criminal intelligence from other jurisdictions, which
may have a connection to our jurisdiction.
221 —
POLICE
CRIMINAL INTELLIGENCE UNIT AND OFFICE OF
PROFESSIONAL STANDARDS
Program Objectives (continued)
Office of Professional Standards
1. Conduct complete and thorough internal investigations seeking a monthly clearance
rate of 67%.
2. Conduct complete and thorough internal inquiries, seeking a monthly clearance rate
of 85%.
3. Conduct no less than two monthly random and unannounced inspections of the
different elements within the department to ensure compliance with rules and
regulations.
4. Provide no less than three monthly in-service training sessions to other elements
within the department to prevent and deter employee misconduct, as well as to ensure
procedural compliance in the investigation of employee misconduct.
5. Compile and provide a yearly report to the state legislature on certain specific aspects
of discipline meted out by the department as required by law.
Program Highlights
Criminal Intelligence Unit(CIU)
For FY 2017-18, the Criminal Intelligence Unit provided intelligence information, which
in whole or in part led to the initiation of 106 criminal investigations. The unit also
submitted 455 intelligence reports. The unit conducted 512 criminal history
investigations for prospective department employees, other designated employees, and
prospective employees of other county, state, and federal law enforcement agencies.
Office of Professional Standards (OPS)
For FY 2017-18,the Office of Professional Standards (OPS) conducted 17 administrative
investigations, 48 internal inquiries into actions by police department personnel, and
provided 36 in-service training sessions to employees. OPS also conducted 29 quality
control and compliance inspections of various elements of the department to prevent the
abuse,misuse, fraud and waste of department resources.
222
POLICE
CRIMINAL INTELLIGENCE UNIT AND OFFICE OF
PROFESSIONAL STANDARDS
Program Measures
FY 2017-18 FY 2018-19 FY 2019-20
Criminal Intelligence Unit Actual Budget Estimate
Other Assignments `100% >=90% >=90%
Criminal History Checks 100% >=90% >=90%
Numbered Cases 106 >=132 >=132
Intelligence Reports 455 >=384 >=384
In-service Presentations 144 >=144 >=144
Presentations to ICCIU 4 >=4 >=4
FY 2017-18 FY 2018-19 FY 2019-20
Office of Professional Standards Actual Budget Estimate
Internal Investigations 94% >=67% >=67%
Internal Inquiries 100% >=85% >=85%
In-service Presentations 36 36 36
Random Inspections 36 24 24
Yearly Legislative Report 1 1 1
Program Expenditures
FY 2017-18 FY 2018-19 FY 2019-20
Actual Budget. Request
Number of Positions 9 9 9
Salaries&Wages 919,234.74 953,419 1,012,999
Operations 20,392.93 17,465 17,465
Program Total 939,627.67 970,884 1,030,464
Personnel Position Summary
FY 2017-18 FY 2018-19 FY 2019-20 1
Position Title Actual Authorized Request
Detective 4 4 4
Police Captain 1 1 1
Police Officer II 4 4 4
Total 9 9 9
223
POLICE
OPERATIONS BUREAUS
OPERATIONS BUREAUS
Program Description
CRIMINAL INVESTIGATION DIVISION(CID)
The Criminal Investigations Division investigates all crimes of violence,theft, fraud,
commercialized vice and narcotics; apprehends perpetrators of these crimes; and
compiles evidence and information for the prosecution of all persons charged with
violations of criminal statutes. The division is also responsible for criminal investigations
of police officers, while internal affairs conduct concurrent administrative investigations.
This division is under the command of a police captain who oversees the operations of
the respective sections to include the Criminal Investigations Section(CIS), which
includes the Crime Lab; the Juvenile Aid Section(JAS); and the Vice Section,which
includes the "Ice"Task Force (ITF) and the Drug Interdiction Task Force (DITF).
Criminal Investigation Section (CIS)
The Criminal Investigation Section(CIS), under the command of a police lieutenant, is
responsible for the investigation of all major crimes to include homicides, suspicious
deaths, assaults,property crimes, identity thefts and fraud. In addition, CIS detectives
respond to all reported suicides, child deaths and other deaths with questionable
circumstances.
Juvenile Aid Section (JAS)
The Juvenile Aid Section(JAS), under the command of a police lieutenant, is responsible
for the investigation of cases involving juveniles as victims or perpetrators.
Investigations conducted include assaults,property crimes, sexual assaults, domestic
violence, gang activity and status offenses.
JAS also maintains two specialized units consisting of the Sex Crimes Unit, specializing
in sexual assault investigations; and the Domestic Violence Unit, specializing in domestic
abuse cases.
The JAS general detail detective is assisted by a police officer III (PO-III). This unit is
also responsible for overseeing crime reduction units (CRU) in which personnel are
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Program Description (continued)
temporarily culled from other sections in order to detect and investigate gang activity and
underage drinking. The PO-III position in the unit is assigned to handle and work with a
certified scent-oriented canine,utilized to assist police in locating missing children.
Vice Section
The Vice Section is responsible for the prevention and suppression of all forms of
commercialized vice activity,to include prostitution, gambling and illegal trafficking of
narcotics. Special operations and covert programs are in place to combat the distribution
of illegal drugs on the Big Island. Federal and state grants provide the necessary funding
to accomplish these objectives.
Vice officers belong to the Statewide Narcotics Task Force and are involved in joint
operations with the Drug Enforcement Administration; Bureau of Alcohol, Tobacco and
Firearms; Bureau of Immigration and Customs Enforcement; United States Postal
Service; and the Federal Bureau of Investigation. The Vice Section is also part of the
Hawai`i High Intensity Drug Trafficking Area(HIDTA)Task Force.
The Vice Sections are augmented with an"ice"task force (ITF), whose primary goals are
to identify, disrupt,prosecute and ultimately dismantle street mid- and upper-level drug
trafficking organizations dealing crystal methamphetamine ("ice").
i
The Area II Vice Section is supplemented with the Drug Interdiction Task Force (DITF),
primarily responsible for investigating drug smuggling through the airports and other
venues. The department DITF personnel is comprised of three officers who are federally
deputized to investigate, identify and apprehend individuals and organizations involved
in the smuggling of illicit drugs into the County of Hawai`i
Crime Lab
The Crime Lab performs a variety of physical, chemical, instrumental and microscopic
analysis of evidence in connection with crime detection and law enforcement work. In
addition, all of the criminalists/evidence specialists assigned are required to provide court
testimony whenever necessary in both state and federal courts.
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Program Description (continued)
Patrol Divisions
The Patrol Divisions, each under the command of a police captain,plan,proactively
direct and coordinate functions towards the enforcement of federal, state, and county
laws,the prevention of crime,the apprehension and custody of law violators and the
development of partnerships between the community and the Hawai`i Police Department.
These divisions include the operating units from each of the police districts, community
policing,police reserve officers program and the traffic enforcement unit.
The Patrol Divisions continue enforcement efforts through special projects such as
sobriety checkpoints, seatbelt/child restraint checkpoints,high-speed enforcement,
underage drinking deterrent programs and truancy deterrent programs.
Community Policing Officers
The Area I Community Policing Unit is coordinated by a police lieutenant and consists of
14 PO-III positions, distributed as follows: Eight in the South Hilo District, four in the
Puna District, one in North Hilo District, and one in Hamakua District.
The Area II Community Policing Unit is coordinated by a police sergeant and consists of
13 PO-III positions, distributed as follows: Seven in the Kona District,three in South
Kohala District,two in the Katt District, and one in the North Kohala District.
The School Resource Officer Program consists of eight PO-III positions, distributed as
follows: One at Hilo Intermediate School, one at Waiakea Intermediate School, one at
Honoka'a High &Intermediate School, one at Pahoa High & Intermediate School, one at
Kealakehe Intermediate School, one at Konawaena Middle School, one at Kea'au
Intermediate School, and one at Waimea Intermediate School.
These officers are tasked with providing law-related education, counseling, and
enforcement at their respective school campuses.
The Hawai`i Isle Police Activities League (HI-PAL) is a proactive program designed to
encourage and engage youths to participate in constructive and supervised athletic
activities. The goals of the program are to promote sportsmanship, benevolence,
friendship, sociability, good will, tolerance and to provide a meeting place for the
promotion of common interest of youths.
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Program Description (continued)
Traffic Enforcement Unit
The Area I Traffic Enforcement Unit(TEU) is comprised of a supervising sergeant and
four PO-III positions; and the Area II TEU is comprised of a supervising sergeant and
three PO-III positions. The major responsibilities of TEU are to enforce traffic laws and
investigate traffic deaths utilizing specialized skills (i.e., computerized diagramming of
accident scenes).
Program Objectives
1. To achieve a burglary clearance rate of 30%.
2. To achieve a theft/auto theft clearance rate of 30%.
3. To achieve a robbery clearance rate of 60%.
4. To maintain a sexual assault clearance rate of 80%.
5. To attain at least a 65% service of court documents received.
6. To conduct 720 hard drug investigations (heroin, cocaine and crystal methamphetamine).
7. Crime Lab to achieve an assignment clearance rate of 90%.
8. HI-PAL to serve 60 youths in three age groups for each month and a 36%participation of
"at-risk youths" out of all youths served.
9. Community policing program to complete at least 40 problem-solving activities and 40
crime prevention activities annually through the development of partnerships directed at
resolving community-police problems, resulting in the improvement of the quality of life
for all citizens.
10. Community policing program to complete at least 96 abandoned vehicle/beautification
projects annually through the development of partnerships with the community.
11. To provide at least four D.A.R.E. curriculum(core classes) and/or training per month
through the department's school resource officer program.
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Program Highlights
Criminal Investigation Section (CIS)
The Area I Criminal Investigation Section (CIS)
The Area I Criminal Investigation Section investigated felony cases in the South Hilo,
Puna,North Hilo and Hamakua Districts. During FY 2017-18, Area I CIS investigated
1,813 crimes. Of those, 4 were murder cases, 10 were attempted murder cases,416 were
burglaries cases, 303 were thefts cases, and 305 were financial crimes cases. In
comparison with the previous fiscal year,this represents a 9.8% increase in burglaries, a
44.9%increase in thefts, and a 41.6%increase in financial'crimes. The overall clearance
rate was 89.47%.
The Area II Criminal Investigation Section (CIS)
The Area II Criminal Investigation Section investigated felony cases in the South Kohala,
North Kohala,Kona, and Ka`u Districts. During FY 2017-18, Area II CIS investigated
676 crimes. Of those,two were murder cases, five were attempted murder cases, 168
were burglaries cases, 158 were theft cases, and 41 were financial crimes cases. In
comparison with the previous fiscal year,this represents an 18%o decrease in burglaries, a
19%increase in thefts, and a 2%increase in financial crimes. The overall clearance rate
was 36%.
Juvenile Aid Sections (JAS)
The Area I Juvenile Aid Section (JAS)
During FY 2017-18, the Area I Juvenile Aid Section investigated 444 cases, of which
there were 186 reports of sexual assault and 124 reports of domestic violence. In
comparison with the previous fiscal year,there was an approximate 34.2% increase in the
number of sexual assaults with a solution rate of 104% (cases cleared from the previous
year in addition to current FY being reported).
In addition,they investigated 122 reports of juveniles involved in serious crimes and
status offenses (i.e., runaway, truancy, protective and placement services, and curfew
violations); 12 reports of other offenses related to sexual assault, domestic violence,
juvenile offenses or personal-assist type investigations; and 86 miscellaneous public
bulletin reports.
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Program Highlights (continued)
The Area II Juvenile Aid Section (JAS)
During FY 2017-18,the Area II Juvenile Aid Section investigated 325 cases, of which
there were 138 reports of sexual assaults and 25 reports of domestic violence. In
comparison with the previous fiscal year,there was an approximate 14%decrease in the
number of sexual assaults with a solution rate of 91%.
In addition,they investigated 87 reports of juveniles involved in serious crimes and status
offenses (i.e., runaway,truancy,protective and placement services, and curfew
violations); 162 reports of other offenses related to sexual assault, domestic violence,
juvenile offenses, or personal-assist type investigations; and 161 miscellaneous public
bulletin reports.
Vice Section
The Area I Vice Section
During FY 2017-18,the Area I Vice Section initiated 1,200 drug-related investigations
and arrested 287 individuals for 823 charges. In their continued efforts to disrupt the use,
distribution, and importation of illegal narcotics into Hawai`i County,the Area I Vice
Section also initiated 59 forfeiture investigations in which items valued at approximately
$151,873 were seized.
The Area II Vice Section
During FY 2017-18, Area II Vice Section conducted 708 drug-related investigations,
which resulted in 186 arrests for 391 charges. In their continued efforts to disrupt the
use, distribution, and importation of illegal narcotics into Hawai`i County,the Area II
Vice Section also initiated 52 forfeiture investigations in which items valued at
approximately$228,391.00 were seized.
Crime Lab
During FY 2017-18, Crime Lab personnel completed 1, 477 crime,lab analyses, which
include 946 drugs, 434 latent fingerprints, 32 firearms related cases, 42 biological
evidence, and 23 forensic computer cases.
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• Program Highlights (continued)
The South Hilo Patrol Division
South Hilo Patrol operates the East Hawai'i detention center, which holds pretrial
detainees for the four police districts that comprise Area I Operations: South Hilo, Puna,
North Hilo, and Hamakua. 1
During FY 2017-18, officers of the South Patrol Division were assigned to a total of
14,348 criminal calls for service and 23,118 non-criminal calls for service, issued a total
of 10,301 citations, responded to 390 major traffic collisions, and served 3,634 court
documents of the 5,684 received.
Of the criminal calls for service:
• One murder case was reported, as compared to eight reported last fiscal year, for an
88% decrease;
• Two attempted murder cases were reported, as compared to one reported last fiscal
year, for a 100%increase;
• 37 robbery cases were reported, as compared to 31 reported last fiscal year, for a 19%
increase;
• 203 burglary cases were reported, as compared to 178 reported last fiscal year, for a
14% increase;
• 143 sexual assault cases were reported, as compared to 160 reported last fiscal year,
for an 11% decrease; •
• 525 assault cases were reported,as compared to 434 reported last fiscal year, for a
21%increase;
• 256 theft from vehicles (unauthorized entry into a motor vehicle) cases were reported,
as compared to 291 reported last fiscal year, for a 12% decrease;
• 63 theft of motor vehicle (unauthorized control of a propelled vehicle) cases were
reported, as compared to 81 reported last fiscal year, for a 22%decrease;
• 129 driving under the influence cases were initiated, as compared to 157 reported last
fiscal year, for a 18% decrease.
Of the citations issued:
• 618 were for speeding violations;
• ' 2,160 were for moving violations;
• 5,192 were for regulatory violations;
• 295 were for seat belt violations;
• 187 were for use of mobile electronic device (cell phone)while driving;
• 25 were for child restraint violations.
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Program Highlights continued
hts g g (continued)
The South Hilo community policing unit is part of the South Hilo District and the unit's
officers work closely with communities in the district to identify community concerns
and develop solutions through problem solving.
The South Hilo community police officers maintain communication with the community
through regular meetings with businesses and neighborhood watch groups to address
criminal,traffic and other issues. They also conduct projects with community members
such as graffiti clean-up, park beautification, and awareness "sign waving." The unit
continues to work with other government and private agencies, businesses and
community members to work towards safer neighborhoods and communities. Community
policing officers as part of their duties conduct bicycle and foot patrols to improve law
enforcement presence for residents and visitors.
The school resource officers are assigned to Hilo Intermediate School and Waiakea
Intermediate School. The officers through positive relationships provide law-related
counseling, law-related education and law enforcement at the schools. As one of their
education components, School Resource Officers provide D.A.R.E. (Drug Abuse
Resistance Education) classes during the year. They also provide classes on anti-
bullying, internet safety and making good choices. The officers establish rapport with
students and staff at the schools, forming a bond based on trust between the school and
police.
Notable events that community police officers worked with other groups and agencies
were the Merrie Monarch Festival, Downtown Hilo Ho`olaulea, July 4th festivities,
D.A.R.E. Day, Hilo Heart Walk, Big Island Triathlon, Project Impact, Shop with a Cop,
Coffee with a Cop, Graffiti paint over and beautifications projects, Halloween safety
presentations,police station tours, Winter Classic Basketball Tournament, and Endless
Summer Basketball Tournament.
The Puna Patrol Division
During FY 2017-18, officers of the Puna Patrol Division were assigned to a total of 5,340
criminal calls for service and 18,254 non-criminal calls for service, issued a total of
10,768 citations,responded to 236 major traffic collisions, and served 3,252 court
documents of the 3,752 received.
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Program Highlights (continued)
Of the criminal calls for service:
• Two murder cases were reported, as compared to seven reported last fiscal year, for a
65% decrease;
• 12 attempted murder cases were reported, as compared to none reported last fiscal
year.
• 22 robbery cases were reported, as compared to 31 reported last fiscal year, for a 7%
decrease;
• 272 burglary cases were reported, as compared to 238 reported last fiscal year, for a
8%increase;
• 75 sexual assault cases were reported, as compared to 88 reported last fiscal year, for
a 8% decrease;
• 265 assault cases were reported, as compared to 261 reported last fiscal year, for a 9%
increase;
• 126 theft from vehicles (unauthorized entry into a motor vehicle) cases were reported,
as compared to 133 reported last fiscal year, for a 9% decrease;
• 87 theft of motor vehicle (unauthorized control of a propelled vehicle) cases were
reported, as compared to 88 reported last fiscal year, for a 1% decrease;
• 227 driving under the influence cases were initiated, as compared to 215 reported last
fiscal year, for a 9% increase.
Of the citations issued:
• 1,458 were for speeding violations;
• 1,702 were for moving violations;
• 4,006 were for regulatory violations;
• 594 were for seat belt violations;
• 411 were for use of mobile electronic device (cell phone) while driving;
• 33 were for child restraint violations.
In addition, 191 firearms permits and 260 firearms registrations were processed.
Community policing officers in Puna continue to partner with neighborhood watch
groups in crime prevention, community awareness and problem solving. Many issues
regarding the recovery effort of Pahoa were handled by the community policing officers
including an increase in community meetings and police presence with foot patrols.
On May 3, 2018, after an extended 6.9 earthquake shook East Hawaii, an eruption began
within the residential Leilani Estates neighborhood in the Puna District. Officers quickly
responded, going house to house to evacuate citizens, some who are unaware of the
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Program Highlights (continued)
extreme danger and proximity to the volcanic activity. Roadblocks and systematic clearing
of streets were conducted, and officers effectively completed the physically demanding
evacuation mission with no civilian lives lost. Following this event, officers worked 12-
hour shifts to cover the additional postings necessitated by the volcanic activity. The
situation changed by the day with movement of the lava flow, and posting was adjusted
accordingly. These 12-hours shifts continued for four months until the volcano finally
entered a "pause" phase, a development that came after an estimated 700 homes were
destroyed, displacing those residents.
The North Hilo Patrol Division
During FY 2017-18, officers of the North Hilo Patrol Division were assigned to a total of
237 criminal calls for service and 1,258 non-criminal calls for service (non-criminal
complaints), issued a total of 1,568 citations,responded to 53 major traffic collisions, and
served 91 court documents of the 111 received.
Of the criminal calls for service:
• No murder case was reported, as compared to none reported last fiscal year;
• No attempted murder cases were reported, as compared to none reported last fiscal
year;
• No robbery cases were reported, as compared to none reported last fiscal year;
• 11 burglary cases were reported, as compared to 13 reported last fiscal year, for a
15% decrease;
• Two sexual assault cases were reported, as compared to one reported last fiscal year;
• Four assault cases were reported, as compared to five reported last fiscal year, for a
20% decrease;
• One theft from vehicles (unauthorized entry into a motor vehicle) case was reported,
as compared to two reported last fiscal year, for a 50% decrease;
• One theft of motor vehicle (unauthorized control of a propelled vehicle) case was
reported, as compared to two reported last fiscal year, for a 50% decrease;
• Seven driving under the influence cases were initiated, as compared to three reported
last fiscal year, for a 133%increase.
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Program Highlights (continued),
Of the citations issued:
• 556 were for speeding violations;
• 109 were for moving violations;
• 560 were for regulatory violations;
• 74 were for seat belt violations;
• 40 were for use of mobile electronic device (cell phone)while driving;
• 125 for unsafe vehicles.
In addition, 37 firearms permits and 39 firearms registrations were processed.
The North Hilo community policing officer(CPO)partnered with the Hamakua District
CPO and school resource officer (SRO)to better serve the community. In the North Hilo
District,they assisted with drug free bash celebrations with the Queen Lili`uokalani
Children's Center and the Big Island Biker Festival at Laupahoehoe Point.
The Hamakua Patrol Division
During FY 2017-18, officers of the Hamakua Patrol Division were assigned to a total of
656 criminal calls for service and 2,092 non-criminal calls for service, issued a total of
2,296 citations, responded to 32 major traffic collisions, and served 253 court documents
of the 313 received.
Of the criminal calls for service:
• One murder case was reported, as compared to none reported last fiscal year, for a
100% increase;
• No attempted murder cases were reported, as compared to none reported last fiscal
year;
• One robbery case was reported, as compared to one reported last fiscal year;
• 20 burglary cases were reported, as compared to 13 reported last fiscal year, for a
54% increase;
• Three sexual assault cases were reported, as compared to four reported last fiscal
year, for a 25% decrease;
• 21 assault cases were reported, as compared to 29 reported last fiscal year, for a 28%
decrease;
• 18 theft from vehicles (unauthorized entry into a motor vehicle) cases were reported,
as compared to five reported last fiscal year, for a 260% increase;
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Program Highlights (continued)
• Twelve theft of motor vehicle (unauthorized control of a propelled vehicle) cases
were reported, as compared to 12 reported last fiscal year;
• Four driving under the influence cases were initiated, as compared to 13 reported last
fiscal year, for a 70% decrease.
Of the citations issued:
• 619 were for speeding violations;
• 230 were for moving violations;
• 832 were for regulatory violations;
• 143 were for seat belt violations;
• 65 were for use of mobile electronic device (cell phone)while driving;
• 6 were for child restraint violations.
In addition, 113 firearms permits and 261 firearms registrations were processed.
The school resource officers work with school administrators and personnel at the
Honoka`a and Pa'auilo schools to reduce incidents of bullying, truancy,thefts, and drug
activity.
Community policing officers and school resource officers continued to work with
neighborhood watch organizations, schools, and community organizations to address
various community concerns. Some of the major community events with which they
were involved included the Annual Western Week parade and block party, Honoka`a
Peace Day Fair, and the popular First Friday events in Honoka`a.
The Kona Patrol Division
The Kona Patrol Division operates out of the Kealakehe police station, which houses the
West Hawaii detention facility that holds pretrial detainees for the four police districts
that comprise Area II Operations: Kona, South Kohala,North Kohala, and Ka`u. The
Kona Patrol Division also operates a firearms registration section and an evidence
section.
During FY 2017-18, officers of the Kona Patrol Division were assigned to a total of
8,925 criminal calls for service and 18,038 non-criminal calls for service, issued a total of
17,674 citations, responded to 343 major traffic collisions, and served 2,439 court
documents of the 9,915 received.
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Program Highlights (continued)
Of the criminal calls for service:
• Two murder cases were reported, as compared to two reported last fiscal year;
• Three attempted murder cases were reported, as compared to one reported last fiscal
year, for a 200% increase;
• Ten robbery cases were reported, as compared to 15 reported last fiscal year, for a
33% decrease;
• 93 burglary cases were reported, as compared to 108 reported last fiscal year, for a
16% decrease;
• 92 sexual assault cases were reported, as compared to 105 reported last fiscal year, for
a 12% decrease;
• 208 assault cases were reported, as compared to 269 reported last fiscal year, for a
22% decrease;
• 113 theft from vehicles (unauthorized entry into a motor vehicle) cases were reported,
as compared to 104 reported last fiscal year, for a 8% decrease;
• 133 theft of motor vehicle (unauthorized control of a propelled vehicle) cases were
reported, as compared to 111 reported last fiscal year,for a 19% increase;
• 526 driving under the influence cases were initiated, as compared to 490 reported last
fiscal year, for a 7%increase. •
Of the citations issued:
• 2,087 were for speeding violations;
• 3,546 were for moving violations;
• 7,171 were for regulatory violations;
• 793 were for seat belt violations;
• 739 were for use of mobile electronic device (cell phone)while driving;
• 40 were for child restraint violations.
In addition, 1,230 firearms permits and 2,260 firearms registrations were processed.
The Kona evidence section, which is staffed by two evidence custodians, is responsible
for the storage and preservation of more than 71,000 pieces of evidence recovered in
criminal investigations. Approximately 4,600 pieces of evidence were processed during
this fiscal year. The preservation of these pieces of evidence is critical to the successful
prosecution of the criminal cases.
Evidence is stored at the main Kealakehe police evidence room as well as a newly-
acquired warehouse owned by the County in the Kaloko area.
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Program Highlights (continued)
The Kona District community policing officers focused on addressing community-related
issues in the North and South Kona areas. Their responsibilities also include bicycle
patrol in the Ali`i Drive area and beach sweeps to ensure the safety of the tourist
community and businesses and to address the growing number of transient homeless
persons attracted to the warm climate. Their problem-solving efforts include
spearheading neighborhood watch groups and crime reduction details.
The school resource officers are assigned to Konawaena Middle School and Kealakehe
Intermediate School. In addition to teaching D.A.R.E.,classes,they provide students with
information on anti-bullying, internet safety, laws and ordinances, and a variety of other
topics. The school resource officers establish a rapport with the students so that they
perceive police officers as more approachable. They provide a liaison between the school
and the police department.
The South Kohala Patrol Division.
During FY 2017-18, officers of the South Kohala district were assigned to a total of
1,140 criminal calls for service and 5,482 non-criminal calls for service, issued a total of
6,744 citations, responded to 112 major traffic collisions, and served 543 court
documents of the 786 received.
Of the criminal calls for service: N
• No murder cases were reported, as compared to none reported last fiscal year.
• No attempted murder cases were reported, as compared to none reported last fiscal
year.
• One robbery case was reported, as compared to one reported last fiscal year;
• 38 burglary cases were reported, as compared to 28 reported last fiscal year, for a
35% increase;
• 22 sexual assault cases were reported, as compared to 28 reported last fiscal year, for
a 21% decrease;
• 41 assault cases were reported, as compared to 52 reported last fiscal year, for a 21%
decrease;
• 47 theft from vehicles (unauthorized entry into a motor vehicle) cases were reported,
as compared to 37 reported last fiscal year, for a 27% increase;
• 31 theft of motor vehicle (unauthorized control of a propelled vehicle) cases were
reported, as compared to 16 reported last fiscal year, for a 93% increase;
• 87 driving under the influence cases were initiated, as compared to 40 reported last
fiscal year, for a 117% increase.
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Program Highlights (continued)
Of the citations issued:
• 833 were for speeding violations;
• 1,067 were for moving violations;
• 2,814 were for regulatory violations;
• 312 were for seat belt violations;
• 353 were for use of mobile electronic device (cell phone)while driving;
• 25 were for child restraint violations.
In addition, 177 firearms permits and 469 firearms registrations were processed.
Community policing officers hosted or participated in many events in the Waikoloa and
Waimea areas,to include outreach programs, Keiki ID, movie nights and other activities
at several low income housing complexes, various community-sponsored events,health
and safety fairs hosted by various groups, annual celebrations, and parades that include
the Waimea Christmas Parade. They also set up and attended neighborhood watch
meetings with various groups. They also did community traffic awareness projects
(CTAP) and reduced crime by cleaning areas around the Nature Trail and partnered with
various community groups and businesses to accomplish this. The Nature Trail was
previously becoming an area where the homeless and juveniles would gather and do
drugs and drink alcohol. Areas on the Nature Trail were cleaned out making the area
more visible and open,now more community members are using the Nature Trail and
surrounding Nature Park where families and individuals gather to enjoy the location.
The North Kohala Patrol Division
During FY 2017-18, officers of the North Kohala Patrol Division were assigned to a total
of 541 criminal calls for service and 1,804 non-criminal calls for service, issued a total of
1,937 citations, responded to 34 major traffic collisions, and served 174 court documents
of the 185 received.
Of the criminal calls for service:
• No murder cases were reported, as compared to none reported last fiscal year;
• Two attempted murder cases were reported, as compared to one reported last fiscal
year, for a 100%increase;
• No robbery cases were reported, as compared to none reported last fiscal year;
• 12 burglary cases were reported, as compared to 11 reported last fiscal year, for a 9%
increase;
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Program Highlights (continued)
• 11 sexual assault cases were reported, as compared to 14 reported last fiscal year, for
a 21% decrease;
• 12 assault cases were reported, as compared to 20 reported last fiscal year, for a 40%
decrease;
• 21 theft from vehicles (unauthorized entry into a motor vehicle) cases were reported,
as compared to 13 reported last fiscal year, for a 62% increase;
• Three theft of motor vehicle (unauthorized control of a propelled vehicle) cases were
reported, as compared to seven reported last fiscal year, for a 57% decrease;
• 11 driving under the influence cases were initiated, as compared to 4 reported last
fiscal year, for a 175% increase.
Of the citations issued:
• 404 were for speeding violations;
• 328 were for moving violations;
• 713 were for regulatory violations;
• 89 were for seat belt violations;
• 49 were for use of mobile electronic device (cell phone)while driving;
• Three were for child restraint violations.
In addition, 98 firearms permits and 161 firearms registrations were processed.
The North Kohala community policing officer participated with the community in annual
events to include the Kamehameha Day Parade, Skate Day, and Toys for Tots. The
D.A.R.E.program was placed on a brief on hold and will now resume with the
community policing officer being trained in the curriculum.
The Keil Patrol Division
During FY 2017-18, officers of the Kati Patrol Division were assigned to a total of 5,308
calls for service. The District issued a total of 3,315 citations, responded to 79 major
traffic collisions, and served 508 court documents of the 576 received.
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Program Highlights (continued)
Of the criminal calls for service:
• No murder cases were reported, as compared to none reported last fiscal year;
• Two attempted murder cases were reported, as compared to none reported last fiscal
year;
• Four robbery,cases were reported, as compared to one reported last fiscal year, for a
75% increase;
• 84 burglary cases were reported, as compared to 106 reported last fiscal year, for a
21% decrease;
• 18 sexual assault cases were reported, as compared to 30 reported last fiscal year, for
a 40% decrease;
• 98 assault cases were reported, as compared to 90 reported last fiscal year, for a 8%
increase;
• 25 theft from vehicles (unauthorized entry into a motor vehicle) cases were reported,
as compared to 40 reported last fiscal year, for a 38% decrease;
• 35 theft of motor vehicle (unauthorized control of a propelled vehicle) cases were
reported, as compared to 40 reported last fiscal year, for a 12% decrease;
• 29 driving under the influence cases were initiated, as compared to 8 reported last
fiscal year, for a 73%increase.
Of the citations issued:
• 716 were for speeding violations; •
• 659 were for moving violations;
• 1,074 were for regulatory violations;
• 183 were for seat belt violations;
• 32 were for use of mobile electronic device (cell phone) while driving;
• 27 were for child restraint violations.
In addition, 102 firearms permits and 152 firearms registrations were processed.
Ka`u community policing officers continue to work with the community to establish
partnerships and work on community projects. Some of the neighborhood watch groups
include Discovery Harbour, Green Sands Subdivision, and Hawaiian Ocean View
Estates. Some of the projects include HI-PAL tournaments, community clean-up
projects, and training and education for the community based groups. They are also
involved in local school activities that include "Keiki ID".
240
POLICE
OPERATIONS BUREAUS
Program Highlights (continued)
The Traffic Enforcement Units (TEU)
Area I TEU
During FY 2017-18,the Area I Traffic Enforcement Unit(TEU) investigated 12 major
traffic accidents, investigated 337 criminal investigations, and issued 7,237 citations.
Of the major traffic accidents, 12 traffic accidents resulted in the death of 12 people.
Of the criminal investigations:
• 153 were for driving under the influence of alcohol;
• Eight were for driving under the influence of drugs;
• Five were for negligent homicide;
• Four were for negligent injury.
Of the citations issued:
• 2,465 were for speeding violations;
• 1,164 were for moving violations;
• 1,158 were for regulatory violations;
• 810 were for seatbelt violations;
• 310 were for use of mobile electronic device (cell phone) while driving;
• 67 were for child restraint violations.
Area II TEU
During the Fiscal Year 2017-2018, the Area II Traffic Enforcement Unit (TEU)
investigated 13 major traffic collisions, investigated 84 criminal investigations, and issued
4,684 citations.
Of the major traffic collisions, 13 traffic collisions resulted in the death of 15 people.
Of the criminal investigations:
• 27 were for driving under the influence of alcohol;
• Two were for driving under the influence of drugs;
• Ten were for negligent homicide.
241
POLICE
OPERATIOl\TS BUREAUS
Program Highlights (continued)
Of the citations issued:
• 2,046 were for speeding violations;
• 1,060 were for moving violations;
• 792 were for regulatory violations;
• 296 were for seat belt violations;
• 218 were for use of mobile electronic device (cell phone)while driving;
• 52 were for child restraint violations..
•
•
I
J
242
POLICE
OPERATIONS BUREAUS
Program Measures
FY 2017-18 FY 2018-19 FY 2019-20
Actual Budget Estimate
Criminal Investigation Section
Robbery Clearance Rate 62% 60% 60%
Juvenile Aid Section
Sexual.Assault Clearance Rate 78% 80% 80%
Vice Section
Hard Drug Cases 1,297 >=760 >=760
Crime Lab
Assignment Clearance Rate 101.37% 90% 90%
HI-PAL
Participation in 5-8 age group 269 >=240 >=240
Participation in 9-12 age group 243 >=240 >=240
Participation in 13-17 age group 278 >=240 >=240
"At risk"Youth Participation 31% 30% 30%
Presentations/Clinics 31 24 24
Community Policing Program
D.A.R.E Curriculum or In-Service Training 48 48 48
Problem Solving Activities 1,218 24 24
Crime Prevention Activities 397 24 24
Abandoned Vehicle/Beautification Projects 211 48 48
Traffic Enforcement Unit(TEU)
DUI Checkpoints 103 >=84 >=84
DUI Arrests 190 n/a* n/a*
Roadside Screening 96 >=72 >=72
Moving Citations 6,735 n/a* n/a*
Regulatory Citations 1,950 n/a* n/a*
Departmental(Island-wide)Measures
DUI Arrests 1,179 n/a* n/a*
Traffic Citations Issued 68,808 n/a* n/a*
Burglary Clearance Rate 23% 30% 30%
Theft/Auto Theft Clearance Rate 33.3% 30% 30%
Court Documents 24.4% 65% 65%
n/a*=Statistical information,no projected numbers provided as the department does not support a quota system
for citations or arrest.
243
POLICE
OPERATIONS BUREAUS
Program Expenditures
FY 2017-18 FY 2018-19 FY 2019-20
Operations Bureau Actual Budget Request
Number of Positions 461 461 493
Salaries and Wages 40,505,534.97 41,970,504 46,274,240
Operations 2,319,005.66 2,313,529 2,643,529
11 Program Total 42,824,540.63 44,284,033 48,917,769
HI-PAL
Number of Positions 1** _ ._1** 1**
Salaries&Wages 41,915.93 47,199 47,313
Operations 16,500.00 16,500 16,500
Program Total 58,415.93 63,699 63,813
**HI-PAL position included in Personnel Position Summary Clerk III count below
Personnel Position Summary
FY 2017-18 FY 2018-19 FY 2019-20
Position Title Actual Authorized Request
Assistant Police Chief 2 2 2
Clerk III(includes HI-PAL**) 6 6 7
Criminalist II 2 2 2
Criminalist III 1 1 1
Custodian/Groundskeeper I 4 4 4
Custodian/Groundskeeper I(1/2T) 1 1 2
Custodian/Groundskeeper I(1/4T) 4 4 3
Detective 38 38 38
Police Captain 9 9 9
Police District Operations Assistant 1 1 1
Police Evidence Custodian 2 2 2
Police Evidence Specialist II 2 2 4
Police Investigative Operations Clerk 6 6 6
Police Lieutenant 18 18 19
Police Major 2 2 2
Police Officer II 315 315 334
Police Operations Clerk 6 6 6
Police Sergeant 35 35 45
Polygraph Examiner 1 1 1
Secretary — 2 2 2
Sexual Assault Forensic Nurse Coordinator 1 1 1
Storeroom Clerk 1 1 1
Victims Services Assistant(Temp) 1 1 1
Total 461 461 493
244
POLICE
MISCELLANEOUS
Program Expenditures
' FY 2017-18 FY 2018-19 FY 2019-20
Actual Budget Request
Investigating Cause of Death 639,432.05 565,000 565,000
Training Account 113,472.75 120,000 120,000
Police Sobriety Test 162,441.00 138,000 138,000
Asset Forfeitures 520.84 700,000 700,000
Police Private Contributions - 20,000 20,000
Total Miscellaneous 915,866.64 1,543,000 1,543,000
245
POLICE
GRANT REVENUES
GRANT REVENUES
Program Description
To continue active efforts in obtaining funding through federal and state-sponsored grants
to augment the department's budget in the areas of:
1. To continue providing for community relations, D.A.R.E. and youth programs.
2. To provide investigative operations personnel funding dealing with drug enforcement
investigations.
3. To provide necessary equipment, manpower, training and for public education in
dealing with Traffic Enforcement,to include speeding violations, drunk driving,
seatbelt enforcement and motor vehicle occupant protection.
4. To provide SAFE nurses with stand-by pay to deal with sexual assault and domestic
violence investigations.
5. To provide investigative operations personnel funding dealing with Wanted Fugitives,
Counterfeiting of U.S. Currency and Violent Crimes.
Program Objectives
1. HI IMPACT(Hawai`i HIDTA$182,000) -To combat the methamphetamine (ICE)
problem in the County of Hawai`i by conducting various sting operations.
2. Statewide Narcotics Task Force (State Department of the Attorney General $62,500) -
For multi jurisdictional task force programs that integrate federal, state and local drug
law enforcement agencies and prosecutors for the purpose of enhancing inter-agency
coordination and intelligence gathering and facilitating multi jurisdictional
- investigations.
3. Occupant Protection(State Department of Transportation$79,000) -To conduct
seatbelt enforcement and child restraint roadblocks.
4. High Speed Enforcement (State Department of Transportation$171,036) - To provide
for additional enforcement dealing with speeding violations.
5. Click-It-or-Ticket(State Department of Transportation$18,500) - To reduce fatalities
and injuries to front and rear seat occupants under the age of 17 by increasing seatbelt
usage and awareness of state laws.
6. Roadblock Program(State Department of Transportation, Sobriety Checkpoint
$200,000)to conduct DUI roadblocks to minimize fatalities and injuries.
7. Traffic Investigation(State Department of Transportation $71,500) - To reduce the
number of alcohol-related fatalities and injuries, increase public awareness, and
provide a constant deterrence against drunk driving.
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POLICE
GRANT REVENUES
Program Objectives (continued)
8. Aggressive Driving Projects (State Department of Transportation$90,000) -To
reduce the number of alcohol-related fatalities and injuries, increase public awareness
and provide a constant deterrence against impaired driving.
9. Data Records (State Department of Transportation$16,520) - To transfer completed
Motor Vehicle Accident Reports (MVAR)to Hawaii Department of Transportation
(HDOT)within three month and HPD traffic citations to the District Courts within six
days of issuance to ensure compliance with national standards.
10. SAFE Standby Pay (State Department of the Attorney General $55,000) - To improve
the department's response to violent sex crimes,physical abuse and crimes of
violence against women.
11. Distracted Driving (State Department of Transportation$58,000)—To reduce the
number of drivers using an electronic mobile device while operating a motor vehicle
by conducting checkpoints and issuing citations.
12. Department of Health—Tobacco Sting (State Department of Health$12,000)—To
provide continued enforcement of the State Law Prohibiting Alcohol Sales to minors
in the County of Hawaii.
13. Increasing Quality Forensic Services—(State Department of the Attorney General
$30,000) For the purpose of paying for quality Forensic Services bycontinuous
updated forensic sciences training and the purchase of a digital analytical balance
with data print out accessories.
14. 2014 COPS Hiring Program Grant—(The Department of Justice Office of Justice
Programs Bureau of Justice Assistance $250,000). To initiate or enhance our
agency's community policing plan and public safety response to the critical issues of
school based policing through School Resource Officers.
15. Wireless E911 Fees—(Hawai`i Enhanced 911 Board $1,275,000). For expenditures
associated with the deployment of Wireless Enhanced 911 System.
16. SANE/SART Training (State Department of the Attorney General $25,000)
Provide SANE personnel training,technical assistance and information to respond to
violent crimes,physical abuse and crimes of violence against women.
17. US Marshall Service—Hawaii Fugitive Task Force ($12,000). To assist with
overtime incurred to HCPD Officers working with the United States Marshall Service
on the enforcement and capture of fugitives wanted under the Hawai`i Fugitive Task
Force Initiative.
18. United States Department of Justice, Drug Enforcement Administration(DEA)—
Hawai`i Airport Task Force ($54,000)To assist with overtime incurred by HCPD
officers working with United States Department of Justice, Drug Enforcement
Administration under the Hawai`i Airport Task Force, for the purpose of disrupting
the flow of illicit drug trafficking into Hawai`i.
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POLICE
GRANT REVENUES
Program Objectives (continued)
19. United State Secret Service ($10,000). To assist in the enforcement and protection of
high governmental officials and the prevention of counterfeiting of U.S. Currency and
securing the nation's critical infrastructures, specifically in the areas of cyber,
banking and finance.
20. Safe Streets/Violent Crimes Task Force (Federal Bureau of investigation—FBI
$50,000). For the purpose of identifying and targeting for prosecution criminal
enterprise groups responsible for drug trafficking, money laundering, alien smuggling
and other violent crimes.
21. State-wide Multi-Jurisdictional Drug Task Force (SMDTF)—State Department of the
Attorney General ($50,000). For the purpose of reducing drug threats and drug
related crimes and incorporating multi-agency collaboration.
Program Expenditures
FY 2017-18 FY 2018-19 FY 2019-20
Actual Budget Request
Number of Positions - - -
Salaries and Wages 374,024.70 858,000 635,500
Operations 2,037,017.56 1,867,556 2,074,300
Equipment 112,880.12 318,500 335,200
Program Total 2,523,922.38 3,044,056 3,045,000
Personnel Position Summary
FY 2017-18 FY 2018-19 FY 2019-20
Position Title Actual Authorized Request
Police Officer II(Temp) - - -
Total - - -
248
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PROSECUTING ATTORNEY
PROSECUTING ATTORNEY
DEPARTMENT SUMMARY
Mission Statement
The Office of the Prosecuting Attorney pursues justice with integrity and commitment.
Department Goals
1. To strive for just disposition of criminal cases and promote public safety and order
through timely, efficient, and effective prosecution.
2. To ensure that victims and witnesses of crimes are treated with respect, courtesy, and
sensitivity in their cooperation with criminal prosecution.
3. To improve the criminal justice system by identifying areas of need and working
collaboratively with other criminal justice agencies and the community.
4. To encourage and promote crime prevention and early intervention initiatives to
improve the quality of life on the Big Island.
5. Identify, promote and implement new and innovative approaches to solving crime
problems.
Funding Source and Position Count
General Fund $ 7,590,930 General Fund 92
Grant Revenue $ 2,947,175 Grant Revenue/Other 28
Other $ 250,000
Total Budget: $10,788,105 Total Number of Positions 120
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PROSECUTING ATTORNEY
GENERAL PROSECUTION
Program Description
The Office of the Prosecuting Attorney is charged with the duty to see that the laws are
faithfully executed and enforced within the County of Hawai`i. Violations of State and
County laws, ordinances, rules and/or regulations are prosecuted on behalf of the
community.
The deputy prosecuting attorneys prosecute cases in the Family Courts, seven District
Courts and four divisions of Circuit Courts in Hawai`i County. This involves all criminal
matters including preliminary hearings, grand jury sessions, arraignment calendars,
motions, hearings, pretrial conferences and trials. In addition,they handle all appeals
before the Hawaii Appellate Courts as well as the Federal Appellate Courts. Deputy
prosecutors screen all criminal referrals made by police and other law enforcement
agencies and are available 24 hours per day seven days a week for juvenile detention and
felony conferrals.
The Office continues its efforts to attend to the needs of victims and witnesses as they go
through the criminal justice process. The Office seeks victim's input for and notifies
victims of case disposition.
The Office provides training for staff to maintain and improve their specialized skills. In
addition,the Prosecuting Attorney deputies and staff provide training for police recruits
and refresher training for police officers as well as to other law enforcement agencies and
community organizations.
The Staff participate in career fairs and job shadowing and prepare appropriate
educational presentations to students and faculty on the justice system, careers as a
prosecutor and the risks and consequences of involvement in illegal activity.
In an effort to reduce crime and promote public safety the Office is actively involved in
several initiatives that address juvenile delinquency and promote community involvement
in identifying and addressing public safety issues. The Office is actively supporting the
Big Island Juvenile and Adult Drug Court, Veteran's Court, Environmental Court and
Adult Mental Health Jail Diversion Program. In addition, we are collaboratively working
to address elder issues, domestic violence, sexual assault,homelessness, efforts to reduce
recidivism and establish the Big Island Juvenile Intake and Assessment Center. These
programs strive to balance the individual service needs of the individual,the legal
requirements of the courts, and the safety needs of the community. Whenever possible,
the Office seeks funding for specialized units and demonstration projects.
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PROSECUTING ATTORNEY
GENERAL PROSECUTION
Program Objectives
Core prosecution and victim services -
1. Attend all courts in the County and prosecute all violations of State and County laws,
ordinances and regulations.
2. Maintain a professional, dedicated and trained staff to carry out the duties of the
Prosecuting Attorney as defined under the County Charter.
3. Attend to the needs of victims and witnesses as they go through the criminal justice
system to include providing restorative justice options, case information, assistance
with restitution and crime victim compensation and referrals to appropriate agencies.
4. Expand criminal case processing improvements utilizing technology within the office
as well as among criminal justice system partners.
5. Provide statewide Traffic Safety Resource Prosecutor to develop effective
enforcement strategies to reduce highway offenses and traffic crashes.
6. Maintain a prosecution unit to continue working collaboratively with police
investigators and ether agencies to improve the outcome for victims of violent crimes
and crimes against a person. Maintain a goal of holding these offenders accountable.
Improving the criminal justice system
1. Coordinate two training/educational workshops to improve the criminal justice
system.
2. Meet quarterly with the Hawai`i County Police Department to discuss joint
initiatives, policies, and procedures to improve investigations and prosecutions.
3. Meet monthly with the police, courts, Children's Justice Center, Sexual Assault
Nurse Examiners (SANE),Department of Health, service providers and others to
improve handling of domestic violence, child abuse and sexual assault cases.
4. Meet quarterly with Hawai`i criminal justice agencies to discuss appropriate
interventions and consequences for offenders.
Community initiatives to promote crime prevention and intervention and other
efforts
1. Support juvenile delinquency prevention and intervention initiatives.
2. Support domestic and family violence prevention and intervention initiatives.
3. Support neighborhood watch and other community based crime prevention and
education initiatives.
4. Coordinate two training/educational workshops to promote crime prevention and
early intervention initiatives.
5. Support the Committee on the Status of Women, formerly under the Mayor's Office.
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PROSECUTING ATTORNEY
GENERAL PROSECUTION
Program Highlights
Traditional Prosecution
1. The Prosecutors Office successfully prosecuted cold cases'and continues to evaluate
and review these cases,to include homicides and sexual assault cases where sex
assault kits were collected and only tested recently with the award of state funds to
complete the testing.
2. The Prosecutors Office successfully prosecuted numerous cases to include the
successful prosecution of a former pharmacy student of Child Abuse for possession
numerous images of sexually abused children. This case was the first of its kind to be
initiated by investigators in the Office of the Prosecuting Attorney. Deputies have
successful prosecuted and handled appeals for numerous cases including
homicides, sexual assault, drug and firearm possession, domestic violence,traffic
offenses to include operating vehicle while impaired trials.
3. The Prosecutors Office created training opportunities for all deputies. This included
basic and advanced trial skills, and specialized training to handle sexual assault,
traffic safety, domestic violence, and other types of cases.
4. Prosecutor Roth was recognized by the Children's Justice Center for his outstanding
service and he was a recipient of the Elwood J. McGuire Award at the 34th Annual
Top Cop Law Enforcement and Security Ceremony for his work and that of this
office.
Victim Services
1. New to the Restorative Justice Program has been the VOCARE facilitation.
VOCARE is a surrogate dialogue between victims and defendants in serious harm
cases. Three homicide survivors met with three defendants serving time for
homicide. All three defendants had served over 20 years in prison and were looking
at being paroled soon. This facilitated dialogue took place over a weekend. These
defendants were surrogates meaning they were not the actual defendants in the
victim's cases. The victims had an opportunity to share what the crime had done to
their lives and their families. Victims want an opportunity to make meaning out of -
the crime, and often times this just doesn't happen. VOCARE has provided some
meaning to these victims. This program was done in cooperation with Department of
Public Safety.
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PROSECUTING ATTORNEY
GENERAL PROSECUTION
Program Highlights (continued)
2. The VOCA grant supported training for both the Director of Victim Services within
the Prosecutor's office and the Victim Advocate at the Department of Public Safety to
jointly attend a Victim Academy Training in Oregon. The Hawaii County
Prosecutor's office and Public Safety are working together to develop a Batterer's
Intervention Program for defendants in custody. The Victim Assistance Unit would
be assisting with the identification of victims of domestic violence associated with the
defendants and insure they receive services. This training provided the two agencies
to learn about programs already being utilized in prisons in an effort to better the
program here.
3. The Victim Assistance Unit continued to provide Safe Dates, a free training to High
Schools students regarding developing safe relationships. This program served 190
students at Waiakea High School.
Criminal Justice System
1. The Victim Offender Conferencing program screened 165 cases. 46 cases were
accepted in to the Program. 19 cases were successfully resolved. 10 cases are still
moving through the process, and 17 cases were referred back to prosecution and
parties were unwilling to participate. There are currently 12 trained community
volunteer facilitators, 8 of whom are actively working on cases.
2. Our Restorative Justice Unit continued to work with HCCC to provide Victim Impact
Classes.
3. The Office participated in the formation of the Hawaii Sexual Assault and Response
and Training Program to address the manner in which sexual assault evidence
collection kits are processed and tracked, and to ensure that victims of sexual assault
are informed of their rights under that law.
4. Prosecutor office staff participated in two Domestic Violence Fatality Reviews.
5. The Office also obtained a grant to review sexual assault and domestic violence cases
with the overarching goal to improve sexual assault response in Hawaii County.
6. The Prosecutor's office began using a computer based Discovery billing processing
application that was developed in-house at the Prosecutor's office.
Juvenile Issues
1. Grant funding was received from the Department of Health Alcohol and Drug Abuse
Division to build County capacity to enhance substance abuse prevention system.
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PROSECUTING ATTORNEY
GENERAL PROSECUTION
Program Highlights (continued)
2. Title II funding was received from the Department of Human Services Office of
Youth Services to continue into fourth year of the Big Island Juvenile Intake and
Assessment Center,providing immediate intervention for youth and also allowing
police officers to return topublic safetyduties.
3. State General Funds received from the Department of Human Services Office of
Youth Services to expand the Big Island Juvenile Intake and Assessment Center to a
location in West Hawai`i.
•
Community Strategies
1. The Victim Assistance Unit collaborated with Crime Victims Compensation to
provide a two day Mass Casualty Training for 110 individuals from various
community organizations, including but not limited to police, fire, civil defense,the
YWCA, Child and Family Service, Red Cross, and other community affiliations that
would be of assistance during a mass casualty event. This two day training was held
at the Kilauea Military Camp.
2. In collaboration with the Family Violence Interagency Committee,the Prosecutor's
Office participated in Domestic Violence Vigils in Hilo, Kona, and Waimea with over
250 persons in attendance.
3. The Victim Assistance Unit organized a Victim Rights Week along with the STARS
support group. They worked with Youth Challenge to create a visual display of all
victims served in Hawaii County last year.
4. The Restorative Justice Program helped facilitate monthly Brown Bag luncheons for
the community with the Ku'ikahi Mediation Center.
5. The Prosecutors office continues to attend neighborhood watch meetings and support
community policing efforts to improve the quality of life on Hawaii Island.
6. The Prosecutors office developed a data base tracking system to track reported.
squatting activity and has been working with community members and legislative
representatives to formulate strategies to deal with issues related to squatters.
7. The Prosecutors office participates in monthly meetings to address and coordinate
responses to issues related to homelessness, domestic violence, and juvenile justice.
8. Facilitated monthly community stakeholders meeting of faith leaders in East Hawai'i
to collaborate with this sector on prevention and intervention activities.
9. The Prosecutor's office collaborated with other community agencies to present the 3rd
Annual Domestic Violence Summit in Hilo, attended by 120 people.
10. The Prosecutor's office collaborated with other community agencies for Aloha Alert
gathering, to provide awareness to a violence-related death in the community.
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PROSECUTING ATTORNEY
a ga
GENERAL PROSECUTION
Program Highlights (continued)
11. The Prosecutor's office facilitated monthly Family Violence Interagency Committee
meetings in both East and West Hawai'i.
12. The Prosecutor's office promoted awareness of Sexual Assault with Start by
Believing campaign during National Victim's Rights Week.
13. The Prosecutor's office provided Sexual Assault Response Team training to law
enforcement, service providers, and other community members.
14. The Prosecutor's office facilitated quarterly Substance Abuse Prevention Interagency
meetings in both East and West Hawai'i.
15. The Prosecutor's office provided Substance Abuse Prevention Skills Training to
prevention workers in the State of Hawai'i.
16. The Prosecutor's office coordinated with the Attorney General's Office,the
Department of Human Services,the Hawai'i State Coalition Against Domestic
Violence, and the Department of Health to provide venues for Domestic Violence 101
classes in both East and West Hawai'i.
17. The Prosecutor's office processed Contingency Relief Funding via 32 County
Resolutions totaling $63,297 for the benefit of crime prevention and community
strengthening projects on Hawai'i Island.
18. The Prosecutor's office facilitated monthly Big Island Juvenile Intake and
Assessment Center interagency meetings in both East and West Hawai'i.
19. The Prosecutor's office coordinated statewide Highway Safety training for police and
prosecutors.
20. The Prosecutor's office provided ADAD grant funding for substance abuse
prevention community stakeholders to attend capacity building trainings on Kauai
and O`ahu.
21. The Prosecutor's office provided ADAD grant funding for two (2) substance abuse
prevention stakeholders (Fire Department and Police Department)to attend the 2018
National Prescription Drug Abuse &Heroin Summit in Atlanta, GA.
22. The Office provided ongoing support to the Committee on the Status of Women.
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PROSECUTING ATTORNEY
GENERAL PROSECUTION
Program Measures
FY 2017-18 FY 2018-19 FY 2019-20
Actual Budget Estimate
Charges:
Opened during period 16,048 20,000 20,000
Accepted for prosecution 14,837 17,000 17,000
Disposed 8,528 10,000 10,000
Set for trial-
Circuit Court 3,716 4,000 4,000 ,,
District Court 8,829 12,000 10,000
Family Court 1,488 3,000 2,000
Circuit Court calendars:
Hilo 260 260 260
Kona 260 260 260
Misdemeanor calendar days:
Hilo(a.m.and p.m.) 208 208 208
Puna 156 156 156
South Kohala/Hamakua(includes Adult-DV) 72 72 72
North Kohala(includes Adult-DV) 12 12 12
Kona/Ka`u 260 260 260
Family Court(Juvenile)calendar days:
Hilo,Puna 104 104 104
Kona 72 72 72
N.&S.Kohala/Hamakua 12 12 12
Family Court(Adult-DV)calendar days:
Hilo,Puna 104 104 104
Kona/Ka`u 72 72 72
S.Kohala •
12 12 12
Drug Court(Adult):
Hilo 52 52 52
Kona 52 52 52
Drug Court(Juvenile):
Hilo 52 52 52
Kona 52 52 52
Veterans Treatment Court:
Hilo 52 52 52
Kona 52 52 52
Mental Health Court/Jail Diversion(Hilo/Puna) 24 24 24
Mental Health Court/(Kona/Ka`u)District Ct 12 12 12
Environmental Court 12 12 12
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PROSECUTING ATTORNEY
GENERAL PROSECUTION
Program Expenditures
FY 2017-18 FY 2018-19 FY 2019-20
Actual Budget Request
Number of Positions 93 93 92
Salaries and Wages 6,134,715.97 6,885,392 7,062,028
Operations 548,295.42 521,386 521,386
Equipment 15,637.54 200 200
Program Total 6,698,648.93 7,406,978 7,583,614
Personnel Position Summary
FY 2017-18 FY 2018-19 FY 2019-20
Position Title Authorized Authorized Request
Prosecuting Attorney 1 1 1
1st Deputy Prosecuting Attorney 1 1 1
Account Clerk 1 1 1
Accountant III 1 1 1
Business Manager 1 1 1
Clerk II 3 2 2
Clerk III 1 1 1
Deputy Prosecuting Attorney 32 32 3.2
Human Resources Assistant 1 1 1
Information Systems Analyst IV 1 1 1
Information Systems Analyst V 1 1 1
Investigator IV 2 2 2
Investigator V 5 5 5
Investigator VI 1 1 1
Legal Clerk I 4 5 5
Legal Clerk II 6 6 6
Legal Clerk III 15 15 15
Legal Clerk IV 2 2 2
Private Secretary 1 1 1
Program Manager 1 1 1
Senior Account Clerk 1 1 1
Senior Clerk-Stenographer 1 1 -
Special Projects Coordinator 2 2 2
Supervising Legal Clerk I 1 1 1
Supervising Legal Clerk II 1 1 1
Victim/Witness Program Director 1 1 1
Victim/Witness Counselor I 1 1 1
Victim/Witness Counselor II 4 4 4
Total 93 93 92
257
PROSECUTING ATTORNEY
GRANT REVENUES
Program Description
The Office of the Prosecuting Attorney receives and continually seeks funding from
Federal and State sources. These funds are used to implement innovative programs,
support prosecution efforts, educate the public, improve the criminal justice system, and
purchase equipment that would not be possible with County funds.
Program Objectives
1. Career Criminal- State Department of the Attorney General, $673,743. Twelve
Employees—To provide quick identification, prosecution and conviction of those
persons making a career of crime.
2. Victim/Witness Assistance- State Department of the Attorney General, $117,349.
Two employees—To assist crime victims and witnesses and their families by
providing information, counseling, and support services primarily to victims of
violent and property crimes.
3. State Forfeitures - $200,000. Department of the Attorney General, Civil Recoveries
Division, State of Hawai`i. For use to assist crime prevention and healthy
communities at the discretion of the Hawai`i County Prosecuting Attorney.
4. Federal Forfeitures - $50,000. United States Department of Justice and US Treasury
Department. For use to assist crime prevention and healthy communities at the
discretion of the Hawaii County Prosecuting Attorney.
5. STOP Violence Against Women -U.S. Dept. of Justice, STOP Violence Against
Women Formula Grant Program, $59,000. One Employee—To improve prosecution
of domestic violence cases involving adult women by dedicating a deputy to handle
these cases.
6. Crime Victims Assistance Program (VOCA) -U.S. Dept. of Justice, Office for
Victims of Crime Formula Grant Program, $1,108,435. Twelve employees—To
assist victims of crime through the judicial process, focusing on crimes such as
homicide, sexual assault, child abuse and domestic violence.
7. Justice Assistance Grant(JAG)—U.S. Department of Justice funds for technology
improvements, $150,000.
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PROSECUTING ATTORNEY
GRANT REVENUES
8. Traffic Safety Training Grant-U.S. Department of Transportation, $150,000 - To
conduct statewide training to improve law enforcement system response to traffic
crash cases and improve highway safety.
9. East Hawaii Big Island Juvenile Intake and Assessment Center(BIJIAC)—
Hawai`i Office of Youth Services, $200,000—To support operation of a juvenile
intake and assessment center in East Hawai`i.
10. Substance Abuse Prevention Program—$150,000 Hawai`i State Department of
Health, Alcohol and Drug Abuse Division—To fund a community assessment and
strengthening of Substance Abuse Systems in the County of Hawai`i.
Paid for staff salaries and contracted services.
11. Agricultural Crimes Project—$113,648. One employee. To investigate agricultural
crimes in Hawai`i County.
12. West Hawaii Juvenile Intake and Assessment Center(BIJIAC)—Hawai`i Office
of Youth Services, $210,000—To support operation of a juvenile intake and
assessment center in West Hawai`i.
13. USSS Electronic Crimes Task Force—US Secret Service, $15,000—To reimburse
overtime and other expenses related to official investigations by U.S. Secret Service's
Hawai`i Electronic Crimes Task Force.
259
PROSECUTING ATTORNEY
GRANT REVENUES
Program Expenditures
FY 2017-18 FY 2018-19 FY 2019-20
Actual Budget Request
Number of Positions 27 27 28
Salaries and Wages 1,099,584.61 1,614,201 1,808,875
Operations 751,172.41 1,274,695 1,223,800
Equipment 117,481.26 150,000 164,500
Program Total 1,968,238.28 3,038,896 3,197,175
Note: Includes Federal and State Forfeitures
Personnel Position Summary
FY 2017-18 FY 2018-19 FY 2019-20
Position Title Authorized Authorized Request
Clerk II 2 1 1
Deputy Prosecuting Attorney 4 4 4
Investigator V(Temp) 1 1 1
Investigator V 2 2 2
Legal Assistant II(Temp) 1 1 1
Legal Assistant II 1 1 1
Legal Clerk I 2 3 3
Legal Clerk I(Temp) 1 1 1
Legal Clerk II 1 1 1
Legal Clerk III 2 2 2
Legal Clerk IV 1 1 1
Senior Clerk-Stenographer - - 1
Student Helper 1 1 1
Victim/Witness Counselor I 2 2 2
Victim/Witness Counselor II 4 4 4
Victim Services Assistant(Temp) 2 2 2
Total 27 27 28
260
PROSECUTING ATTORNEY
COMMITTEE ON THE STATUS OF WOMEN
Program Goals
1. To promote and support women in their roles in public and private sectors.
2. To act as a clearinghouse and coordinating body for activities and information
supporting women and girls.
3. To create public awareness of the responsibilities,needs,potentials and contributions
of women.
4. To seek improvements in educational, counseling programs and policies to meet the
needs of women and girls in order to better prepare them for their roles,in the
community.
5. To work with the Hawai`i State Commission on the Status of Women to improve the
wellbeing of all women in the County and State.
6. To build and maintain relationships with federal, state, local and international
agencies advocating for the status of women.
Program Description
The Hawai`i County Committee on the Status of Women(CSW), working with the
Hawai`i State Commission on Status of Women(HSCSW), promotes equality for women
and girls in the County by acting as a catalyst for positive change through advocacy,
education, collaboration andram ro development.
p g p
Program Objectives
1. Sponsor and coordinate an island-wide essay contest to increase awareness among
students on the accomplishments of women in Hawai`i County.
2. Promote awareness of Equal Pay for Equal Work for women.
3. Participate in local and/or off-island meetings or conference by sending at least one
representative. The purpose of which will be to share information with the Committee
members on current programs, legislation or issues that affect the status of women.
4. Update and disseminate the Services Directory for Families across Hawai`i County.
5. Promote Teen Dating Violence Prevention/Education.
6. Extend our reach on Domestic Violence Prevention, expanding efforts to collaborate
with other organizations.
7. Hold rotating monthly meetings in East Hawai`i,North Hawai`i, South Hawai`i and
West Hawai`i to'better allow participation from the public.
8. Support,through sponsorship,planning, promotion and attendance, the annual
Hawai'i Island Women's Leadership Summit.
9. Promote awareness of Human Trafficking across Hawai`i County.
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PROSECUTING ATTORNEY
COMMITTEE ON THE STATUS OF WOMEN
Program Highlights
1. The Committee sponsored the annual Real Women Creative Writing Competition. A
call for essays went out to public, charter,private and immersion school students in
grades 5 through 12 across the island. An awards luncheon was held on June 3, 2018,
to honor student authors and their Real Woman,their parents and the participating
teacher.
2. The Committee supported a member of the CSW to attend the Women's Legislative
Caucus Domestic Violence listening tour that was held in Hilo in October 2017..
3. The Urgent Services Directory for Families was updated and 10,000 copies of the
"Urgent Services Directory for Families"were released in this fiscal year.
4. The Committee continued distribution of cell phone safety cards after it became
aware of how cell phones are being used in abusive relationships.
5. The Committee met nine times, rotating locations between East Hawai`i,North
Hawaii and West Hawaii.
262
4
ti
PROSECUTING ATTORNEY
COMMITTEE ON THE STATUS OF WOMEN
Program Measures
FY 2017-18 FY 2018-19 FY 2019-20
Actual Budget Estimate
Number of Meetings Held 11 12 12
Events Held 3 3 3
Workshops Held 1 3 3
Event Participation 6 6 6
Program Expenditures
FY 2017-18 FY 2018-19 FY 2019-20
Actual Budget Request
Operations 8,012.89 7,542 7,316
Program Total 8,012.89 7,542 7,316
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PUBIIC WORKS
PUBLIC WORKS
DEPARTMENT SUMMARY
Mission Statement
Working together as ONE to improve the quality of service for the health and safety of
our Big Island `Ohana.
Department Goals
To protect public health, safety, and the environment:
1. Strive to improve the roadway system for the safe and efficient travel of people and
goods island-wide.
2. Maintain a clean roadway system and enhance the traveling experience with
beautification projects.
3. Maintain public flood control facilities, drainage systems and participate in the
Community Rating System (CRS).
4. Enforce building, electrical,plumbing, sign, outdoor lighting codes, subdivision,
grading, and flood ordinances.
5. Ensure the safety of Hawai`i County's bridges and comply with the National Bridge
Inspection(NBI) and other Federal, State, and County of Hawai`i regulations.
6. Maintain the County vehicle and heavy construction equipment fleet.
7. Respond to all natural and man-made disasters or contingencies.
8. Create opportunities for managers and supervisors to meet the changing demands of
customers.
9. Create a data system using technology to manage complaints.
10. Adopt customer service principles. To achieve this, additional resources,training, and
business principles are required.
11. Integrate transit, vehicle, bicycle, and pedestrian modes of travel into a shared
roadway, reducing vehicle use.
12. Improve information to the public using the most efficient technology to reach the
greatest number of customers.
Funding Source and Position Count
General Fund $18,542,776 General Fund 201
Grant Revenue $ 80,000 Grant Revenue/Other 4
Total Budget: $18,542,776 Total Number of Positions 205
264
PUBLIC WORKS
ADMINISTRATION
Program Description
The Administration oversees fiscal management, goals, objectives, budgets, contracts,
personnel services and supervision for: Building, Engineering,Automotive, Traffic, and
Highway Maintenance divisions, and is responsible for informing the public about
programs and projects through public outreach and education.
The Director is a technical adviser to the Mayor, Managing Director, and Hawai`i
County Council.
Program Objectives
1. Ensure core functions are accomplished within budget 90% of the time as measured
by monthly financial reports.
2. Reduce by 10% claims due to industrial accidents. To achieve this, educate personnel
through training programs for personal and operational safety.
3. Encourage at least one third of the total departmental employees to participate in
safety related training per year.
4. Improve customer service to the public by training one-third the total departmental
employees to participate in any customer service relate training.
5. Comply with the National Bridge Inspection(NBI) and other Federal, State, and
County of Hawai`i bridge inspection regulations including preparation and
submission of bridge reports, by conducting 129 of the bridge inspections every two
years as they are due.
6. Performing bridge repair and maintenance projects on at least four bridges that have
been identified as requiring timely action due to deterioration, deficiencies, and
defects. Carry out bridge replacements and/or rehabilitations, as well as scour
analysis countermeasure implementation as needed. This includes implementing the
planning, design, construction management, and permitting processes of an average
of three to five per year, depending on the severity and complexity of the repair work
and available resources that needs to be done.
7. Comply with the Federal Highway Administration(FHWA)requirements by
conducting structural analyses to determine the load rating (Inventory and Operating)
capacity of approximately 45 in-service bridges, registered in the National Bridge
Inventory (NBI).
8. Comply with the Code of Federal Regulations (CFR)mandate by conducting
underwater inspections to two NBI registered in-service bridges.
265
PUBLIC WORKS
ADMINISTRATION
Program Highlights
Lower East Rift Zone Eruption
The Department of Public Works played a critical support role to Civil Defense and
Emergency First responder operations for the lava eruption event in Lower Puna.
1. Assisted with evacuation and manning/securing road blocks.
2. Prepare/Maintain evacuation routes.
a. Paved 5 miles of roadway on Government Beach Road and restored various roads
for emergency evacuation route.
3. Investigate/identify/confimi/monitor reports of cracks and fissure activity.
4. Paved Forward Operating Base (FOB) and helicopter landing pad for emergency
operations.
5. Manned 24/7 watch at the Emergency Operation Center and in the field at assigned
road-blocks. Provide support to other agencies.
6. Assisted with operations at the Disaster Recovery Center.
Alii Drive Shoulder Improvements
The Project widened the mauka shoulder on Ali`i Drive adjacent to Kona Islander Inn
and Kona Ali`i to provide for better pedestrian safety. Project was substantially complete
on February 2018 at a cost of$750,000.
Kalaniana`ole Avenue Reconstruction Project
Work for the $17 million Kalaniana`ole Avenue Reconstruction Project began on March
2018. This multi-agency project includes the reconstruction and resurfacing of the
roadway; installing drainage improvements,water mains, walls, and street lighting;
constructing sidewalks, bike lanes, curbs and installing pavement markings and signs.
The estimated completion date is the second quarter of 2020.
Kawailani Street Improvements (Iwalani Street to Pohakulani Street)
The project began on March 2017 and is estimated to complete in the 1st quarter of 2019.
The cost of the project is $20,162,000 and 80 percent is funded by FHWA (Federal
Highway Administration) with the 20% County match. The Project includes grading,
paving, installing drainage improvements, water mains,retaining walls, street lighting,
and traffic signal systems; constructing sidewalks, curbs and gutters, driveways, curb
ramps and paved swales; utility relocation; and installing pavement markings and signs.
Synchronized traffic signals will be installed on Iwalani Street and Kawailani Street
intersection and on the Kawailani Street, and Pohakulani Street intersection.
266
PUBLIC WORKS
ADMINISTRATION
Program Highlights (continued)
Mamalahoa Highway Widening Project.
The project was awarded to Goodfellow Brothers, Inc. with the notice to proceed on
March 2018 and is estimated to be completed the summer of 2019. The cost of the project
is $23 million and 80 percent is funded by FHWA(Federal Highway Administration)
with the 20% County match. The project consists of widening the Mamalahoa Highway
at 18 major intersections, with left-turn pockets and drainage improvements, between
Mana Road and Mud Lane.
Program Measures
FY 2017-18 FY 2018-19 FY 2019-20
Actual Budget Estimate
Number of department-wide industrial accidents 21 23 21
Number of employees trained in safety classes 242 236 119
No.bridge inspections of total bridges 103 105 23
No.bridge repair&maintenance 1 5 10
No.bridge replacement/rehabilitation projects 1 1 2
No.of employees trained in customer service 37 N/A N/A
(HGEA)
No. of managers/supv rec'd Supervisory Training 0 10 10
No.of employees trained in non-safety classes N/A 120 120
Additional Information:
Number of Employees in the Department 356 0 356
Work Comp Cases with Lost Time 18 16 16
Program Expenditures
FY 2017-18 FY 2018-19 FY 2019-20
Actual Budget Request
Number of Positions 28 28 28
Salaries and Wages - 1,286,726.30 1,465,636 1,430,538
Operations 534,715.13 524,670 524,670
Equipment 5,180.26 6,800 6,800
Water Spigot 121,210.00 121,210 128,300
Program Total ,1,947,831.69 2,118,316 2,090,308
267
PUBLIC WORKS
ADMINISTRATION
Personnel Position Summary
FY 2017-18 FY 2018-19 FY 2019-20
Position Title Authorized Authorized Request
Director 1 1 1
Deputy Director 1 1 1
Account Clerk 4 4 4
Accountant I 2 2 2
Accountant IV 1 1 1
Administrative Assistant 1 1 1
Business Manager 1 1 1
Civil Engineer V 1 1 1
Clerk III 5 5 5
Contracts Technician 2 2 2
Human Resources Program Specialist 1 1 1
Human Resources Technician I 1 1 1
Information&Education Specialist 1 1 1
Private Secretary lr 1 1
Engineering Support Technician IV 1 1 1
Senior Account Clerk(Temp) 1 1 1
Student Helper I 2 2 2
Supervising Contracts Technician 1 1 1
Total 28 28 28
268
PUBLIC WORKS
BUILDING
Program Description
The Building Division with offices in Kona and Hilo is responsible for administering and
enforcing building, energy, electrical,plumbing, outdoor lighting and sign codes to
ensure construction is energy efficient and meets minimum standards to safeguard life,
limb, health, property and public welfare.
The Building Division provides general services for janitorial and landscape
maintenance; facility repair and maintenance including carpentry, electrical, painting,
plumbing; parking control; and the planning, design and construction for County facilities
island-wide. The facility repair and maintenance staff also assists with repairing of
wooden bridges.
The General Services and Repair and Maintenance budgets pay for various County
Facilities island-wide:
• Janitorial, yard maintenance and trash removal services;
• Facility repairs and maintenance including septic system maintenance;
• Facilities improvements including small office renovations, cabinetry and furniture;
• Electricity, gas, sewer,telephone water utilities fees;
• Air conditioning, elevator and fire alarm service and maintenance;
• Insurance premiums;
Program Objectives
1. Process building permits on a regular basis and complete the plan review of 90% of
residential permits within 20 calendar days.
2. Complete 90% of requested inspections within two working days.
3. Schedule and complete 90% of routine (non-critical)maintenance and repair requests
within 30 calendar days of receipt of request.
4. Improve processing of building, electrical, plumbing and sign permits, and the
public's access to information.
Program Highlights
The following summarizes building permits issued(exclude electrical,plumbing, and
sign permits):
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PUBLIC WORKS
BUILDING
Fiscal Year 2017-2018
Geographic Permits Issued Valuation Fees
District %change % change % change
1 Puna 1117 42.29% 108,359,086 23.12 299,950 19.31
2 S Hilo 628 11.15% 87,391,887 -33.09 279,830 -33.19.
3 N Hilo 43 -21.82% 3,505,425 -39.58 , 12,037 -34.85
4 Hamakua 58 -36.26 10,051,902 -0.04 29,826 -41.78
5 N Kohala 183 40.77 21,792,969 -11.77 60,687 -5.55
6 S Kohala 544 26.81 134,155,478 62.64 440,965 102.25
7 N'Kona 902 -3.84 172,082,078 -46.37 422,290 -46.80
8 S Kona 121 -8.33 1 16,493,499 -49.8 53,363 -33.55
9 Ka`u 76 -19.15 6,825,150 -18.56 22,884 -10.96
Totals 3672 14.07 560,657,474 -20.34 1,621,832 -15.62
Percentage change from Fiscal Year 2016-2017
Fiscal Year 2016-2017
Permits Issued Valuation Fees
%change % change % change
1 Puna 785 -31.8% $88,012,111 -15.4% $251,412 -30.3%
2 S Hilo 565 -47.6% $130,615,645 -15.8% $418,871 -21.8% _
3 NHilo 55 -19.1% $5,801,644 -15.3% $18,475 -12.0%
4 Hamakua 91 -33.6% $510,055,383 -21.1% $51,233 -0.9%
5 N Kohala 130 -31.9% $24,700,327 -20.7% $64,254 8.7%
6 S Kohala 429 -28.3% $82,488,151 -29.7% $218,031 -44.3%
7 N Kona 938 -26.5% $320,886,325 0.7% $793,728 12.1%
8 S Kona 132 -30.2% $32,856,015 39.4% $80,310 2.9%
9 Ka`u 94 -34.3% $8,380,719 -21.2% $25,701 -34.9%
Totals / 3,219 -33.4% $703,796,319 -8.5% $1,922,014 -14.4%
Percentage change from Fiscal Year 2015-2016
270
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PUBLIC WORKS
�
BUILDING
Program Measures
FY 2017-18 FY 2018-19 FY 2019-20
Actual Budget Estimate
Residential Plan Review(%plans/within 20 42.04% 70% 70%
working days) '
Completion of Called Inspection Requests (% 89.93% 90% 90%
requests/within 2 work days)
Complete Non-critical Maintenance Requests(% 90% 95% 95%
requests/within 30 calendar days)
Additional Information
Floor Area Maintained 152,643 159,417 161,574
Number of PW Structures Maintained 87 88 87
Buildings to be Repainted 6 5 5
Buildings to be Reroofed 0 2 1
Buildings with Structural Repairs 2 1 1
Buildings to be Renovated 5 2 4
Other Misc.Repairs(Pavement,Plumb, etc.) 1
Repair and Maintenance Jobs Performed 1,564 1,500 1,500
Structures Designed
Parking Citations Issued 1,015 700 900
Plan Reviews Performed:
Building 6,067 7,000 7,000
Electrical 5,350 4,000 5,000
Plumbing 2,398 1,900 2,200
Permits Issued:
Building 3,672 5,500 4,000
Electrical 4,077 4,000 4,000
Plumbing 1,914 1,800 1,900
Sign 45 50 50
Inspections Conducted:
Building 7,283 10,000 8,000
Electrical 10,261 12,000 11,000
Plumbing 4,566 5,000 5,000
CIP Project Programmed(subject to funding):
New Facility 2 4 2
ADA 0 4 5
Hazmat 0 3 2
R&M 0 5 4
Hardening _ 0 3 4
Renovation 5 4 4
Energy Improvement 2 2 3
it
271
PUBLIC WORKS
BUILDING
) Program Expenditures
FY 2017-18 FY 2018-19 FY 2019-20
Actual Budget Request
Number of Positions 108 107 110
Salaries and Wages I 5,063,808.23 5,843,442 6,009,479
Operations 2,652,609.00 2,619,443 2,888,042
Equipment 63,679.92 49,550 15,600
Program Total 7,780,097.15 8,512,435 8,913,121
Personnel Position Summary
FY 2017-18 FY 2018-19 FY 2019-20
Position Title Authorized Authorized Request
Account Clerk 1 1 1
Architectural Drafting Technician I 2 2 2
Architectural Drafting Technician II 1 1 1
Building Chief 1 1 1
Building Inspector 14 14 14
Building Maintenance Worker 1 1 1
Building Permit Clerk 8 8 8
Building Plans Examiner 2 2 5
Building Projects Manager 1 1 1
Building Repair and Maintenance Supervisor 1 1 1
Carpenter-Cabinet Maker 5 5 5
Custodian/Groundskeeper I 18 18 18
Custodian/Groundskeeper II 5 5 5
Deputy Building Chief 1 1 1
Electrical Engineer II 1 1 1
Electrical Inspector 10 10 10
Electrician 2 2 2
General Services Superintendent 1 1 1
General Services Supervisor 2 2 2
Lead Carpenter-Cabinet Maker 2 2 2
Lead Electrician 1 1 1
Lead Painter 1 1 1
Mechanical Engineer IV 1 1 1
Painter 2 2 2
Parking Control Officer 1 1 1
Plans Examining Manager 1 1 1
Plumber 1 1 1
Plumbing Inspector 6 6 6
Program Manager 1 1 1
272
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PUBLIC WORKS
BUILDING
Personnel Position Summary (continued)
Projects Coordinator 5 4 4
Structural Engineer 1 1 1
Supervising Building Inspector 2 2 2
Supervising Building Permit Clerk 2 2 2
Supervising Electrical Inspector 2 2 2
Supervising Plumbing Inspector 2 2 2
Total 108 107 110
•
273
PUBLIC WORKS
ENGINEERING
The Engineering Division provides civil engineering, land surveys, and regulatory
services in accordance with Chapters 10, 22, and 27 of the Hawai`i County Code (HCC).
The Division is comprised of the following five sections:
• Administration
• Land Surveying
• Regulatory Review
• Design and Investigation
• Inspection
The Administration section provides the following services:
1� Provides general supervision and administrative support.
2. Coordinates civil engineering(non-building)projects and,programs using County,
State, and Federal funds.
3. Supervises and coordinates land acquisition activities for the Department.
The Land Surveying section provides the following services:
1. Provides general land surveying services, including topographic maps and boundary
studies.
2. Produces parcel maps and their descriptions for the County.
3. Reviews privately generated survey maps and descriptions.
4. Addresses survey issues and complaints related to County facilities, such as road
encroachments.
5. Maintains an inventory/file of all road and drainage right-of-ways, Public Works
parcels, and survey records generated by the County
6. Provides County maps and survey information to the public.
- r
The Regulatory Review section provides the following services:
1. Implements/enforces the applicable regulatory requirements of Chapters 10, 22 and
27, Hawai`i County Code (HCC).
2. Provides comments to the Planning Department on land-use related matters, such as
subdivision, `ohana, variance, and change of zone applications; and on Special
Management Area(SMA), Use, and Special Permits.
3. Investigates and resolves regulatory complaints. Except for building permit plans,
reviews and/or coordinates the review and approval of all private construction plans,
traffic reports, flood studies, environmental documents, and so forth as they relate to
the interests and regulatory authority of the Department.
274
PUBLIC WORKS
ENGINEERING
Program Description (continued)
The Design and Investigation section provides the following services:
1. Plans, designs, and constructs civil engineering (non-building) County Capital
Improvement Projects (CIP).
2. Investigates and resolves roadway, drainage, and other related complaints.
3. Provides drafting services.
The Inspection section provides the following services:
1. Inspects civil engineering (non-building) County CIP; private subdivision, and
development construction.
2. Inspects grading, grubbing and stockpiling work per Chapter 10 of the HCC.
3. Inspects construction within the County right-of-way per Chapter 22 of the HCC.
Program Objectives
1. Participate in the State/FHWA Statewide Transportation Improvement Program
(STIP).
2. Complete County CIP drainage and Roadway projects in a timely manner.
3. Prepare parcel maps in three months and process subdivision applications in three
months.
4. Provide in-house construction management for all projects.
5. Respond to or process 80% of all time-sensitive documents, such as subdivision,
change of zone, and variance applications,by stipulated deadlines.
6. Respond to or process 70% of all materials that do not have a stipulated deadline,
such as construction and grading plans, complaints, and environmental matters within
two weeks.
7. Provide same day service for 75% of all permits issued by the Division, including
building permits.
275
PUBLIC WORKS
ENGINEERING
Program Highlights
1. Completed construction of the Ali'i Drive Shoulder Improvements Project and the
Honokaa Safe Drop Off Project.
2. On-going construction of the $20 million Kawailani/Iwalani Intersection
Improvement Project(STIP), Kalaniana'ole Ave Reconstruction Project and the
Mamalahoa Highway (Waimea) Widening Project(STIP).
3. Design Phase for the Oneo Lane Project, Puhala Street Extension Project and the Ali'i
Drive Culvert Replacement Project(STIP).
4. Planning Phase for Kuakini Phase II Project(STIP) and the Ane Keohokalole Phase
III Project.
276
PUBLIC WORKS
ENGINEERING
Program Measures
FY 2017-18 FY 2018-19 FY 2019-20
Actual Budget Estimate
Program Measures
All Construction Contracts Completed $2,900,000 $4,000,000 $4,000,000
FHWA Construction Projects Completed $0 $10,000,000 $10,000,000
FHWA Projects with Design/Planning in Progress 4 5 4
Parcel Maps/Subd Application Within Three Months 50 75 75
In-house Active Construction Management Projects 6 6 6
Regulatory Review
%of Applications,etc.Reviewed by Deadline 90 80 80
%of Plans,etc.Reviewed Within Two Weeks 50 70 70
%of Permits Processed Same Day 80 75 75
Community Rating System
No.Points in the Federal Emergency Management 1,517 475 1,000
Agency(FEMA)Public Info Community Rating System
ADDITIONAL DIVISION INFORMATION
Design&Investigation
Survey Projects and Requests 50 60 60
Construction Plan Reviews—Private Consultants 73 175 " 100
Subdivision Application Reviews 100 120 100
Ohana Permit Reviews 0 5 5
Grading/Grubbing/Stockpiling/R-O-W Permits 364 300 300
Construction Inspections
Subdivision Construction 13 25 25
Grading/Grubbing/Stockpiling/R-O-W Permits 338 300 300
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ENGINEERING
Program Expenditures
FY 2017-18 FY 2018-19 FY 2019-20
Actual Budget Request
Number of Positions 38 38 38
Salaries and Wages 1,682,289.44 1,895,561 1,915,000
Operations 15,492.41 408,347 408,347
Equipment 49,499.45 35,000 35,000
Other Contract Services 3,572.89 - -
Program Total 1,746,071.78 2,338,908 ' 2,358,347
Personnel Position Summary
FY 2017-18 FY 2018-19 FY 2019-20
Position Title Authorized Authorized Request
Arborist 1 1 1
Civil Engineer III 2 2 1
Civil Engineer IV 5 5 6
Civil Engineer V 5 5 5
Civil Engineer VI 1 1 1
Civil Engineer VII 1 1 1
Construction Inspector 1 1 1
Engineering Aid III 1 1 1
Engineering Aid IV 1 1 1
Engineering Drafting Technician V 2 2 2
Engineering Permit Clerk 2 2 2
Engineering Support Technician IV 8 8 8
Land Surveyor I 1 1 1
Land Surveyor III 1 1 1
Land Surveyor IV 1 1 1
Projects Coordinator 1 1 i 1
Senior Construction Inspector 1 1 1
Senior Project Construction Inspector 1 1 1
Supervising Engineering Permit Clerk 1 1 1
Supervisory Project Construction Inspector 1 1 1
Total 38 38 ' 38
278
PUBLIC WORKS
AUTOMOTIVE
Program Description
The Automotive Division is a support-service division responsible for the repair and
maintenance of all County vehicles and equipment, with the exception of equipment that
may be practically maintained by the respective departments. The division furnishes
parts, labor, accessories, gasoline, diesel, lubricants and tires.
The division's primary goal is to continue to maintain the County's fleet of vehicles and
equipment with accountable, trustworthy and motivated service so that employees will
always have safe and operable vehicles and equipment to use. To keep the County on the
move.
Program Objectives
1. Support the various County departments/agencies island-wide with repair,
maintenance and welding services, and by performing at least 90% of these services
by staff(versus contract).
2. Reduce the average monthly repair backlog for the Construction section from
previous fiscal year.
3. Reduce the average monthly repair backlog for the Automotive section by from
previous fiscal year.
•
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PUBLIC WORKS
AUTOMOTIVE
Program Measures
FY 2017-18 FY 2018-19 FY 2019-20
Actual Budget Estimate
Average Monthly Repair Orders Completed(By
Staff vs.Contract):
Garage 99%(144/1) 97%(135/4) 98%(143/3)
Construction Equipment 92%(98/8) 92%(117/9) 92%(105/8)
Solid Waste 99%(80/10) 97%(73/2) 98%(78/2)
Welding 100%(16/0) 95%(19/1) 95%(19/1)
Average Monthly Repair Order Backlog:
Garage 21 21 22
Construction Equipment 31 27 29
Solid Waste 13 15 15
Welding 1 2 2
Additional Information:
Average Monthly Repair Orders Received(Including
Prior Month's Carryovers):
Garage 165 158 166
Construction Equipment 136 140 138
Solid Waste 85. 91 90
Welding 17 22 20
No.of Equipment Damage Report 0 0 0
Program Expenditures
FY 2017-18 FY 2018-19 FY 2019-20
Actual Budget Estimate
Number of Positions 29 29 29
Salaries and Wages 1,574,705.80 1,612,309 1,651,201
Operations 2,660,781.45 3,199,699 3,199,699
Equipment 44,615.07 100 100
Program Total 4,280,102.32 4,812,108 4,851,000
280
PUBLIC WORKS
AUTOMOTIVE
Personnel Position Summary
FY 2017-18 FY 2017-2018 FY 2018-2019
Position Title Authorized Authorized Request
Account Clerk 1 1 1
Automotive Equipment Superintendent 1 1 1
Automotive Mechanic I 5 5 5
Automotive Mechanic II 1 1 1
Automotive Stores Clerk 1 1 1
Construction Equipment Mechanic 10 10 10
Construction Equipment Mechanic Temp 1 1 1
Construction Equipment Repair Supervisor I 1 1 1
Construction Equipment Repair Supervisor II 1 1 1
Garage Supervisor 1 1 1
Lead Construction Equipment Mechanic 1 1 1
Lead Welder 1 1 1
Senior Account Clerk 1 1 1
Welder 2 2 2
Welder Temp 1 1 1
Total 29 29 29
281
PUBLIC WORKS
FLOOD CONTROL
Program Description
The Flood Control Program involves maintaining, operating, inspecting and repairing the
flood control structures, levees, dams, spillways, channels and drainage areas on a regular
basis.
Program Objectives
1. Continue to conduct semi-annual inspections of flood control system.
2. Continue to maintain flood control systems.
a. Prevent deterioration of structures by repairing within six months.
b. Clear debris such as mud,rocks, branches, etc. from channel within three months.
c. Control weed and brush growth by using herbicides and mowing quarterly.
Program Highlights
Continued maintenance and repair work of approximately 19 miles which consist of 27
flood control systems island-wide, including major cleaning in the South Hilo,
North/South Kona,North/South Kohala and Ka`u.
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FLOOD CONTROL
Program Measures
FY 2017-18 FY 2016-2017 FY 2019-20
Actual Budget Estimate
Semi-Annual Inspections 2 2 2
Flood Control Systems 27 27 27
Flood Control Systems—Miles 19 19 19
Additional Information:
South Hilo District: 13 13 13
Alenai`o#4,Ainako,Iwalani,Palai,Ainaola,
Haihai„Keone,Kilikina
Kawili,Wai-o-lama,Akolea,Waiakea,Wailoa
North Hi1o/Hamakua District: 2 2 2
Kalopa,Waipi`o
North/South Kohala District: 1 1 1
Pu'ukapu
North/South Kona District: 5 5 5
Kainaliu,Kona Coffee Mill,Keopu/Keopu Heights
Kamani Tree Basin,Kailua Industrial
Ka`u District: 3 3 3
Pa`au`au,Na`alehu,Wai`ohinu/Bamboo Forest
Puna District: 3 3 3
North Kulani,Kukui Camp Road, Shipman
Industrial
Program Expenditures
FY 2017-18 FY 2018-19 FY 2019-20
Actual Budget Request
Operations 340,596.00 330,000 330,000
Equipment -
Program Total 340,596.00 330,000 330,000
283
RESEARCH
DEVELOPMENT
RESEARCH & DEVELOPMENT
DEPARTMENT SUMMARY
Mission Statement
The Department of Research and Development (R&D) advances knowledge and -
innovation to make Hawai`i County a great place to live, work, and visit. R&D informs
planning, policy, and programmatic decision-making with data-driven research and
collaborates in the development and funding of initiatives seeking environmental,
community, and economic balance.
Department Goals
Agriculture
1. There is a robust, diversified agricultural sector, including a range of agriculturally-
related businesses and agricultural tourism.
Business Development
1. To support the development of a local economy that is diverse, stable, and in balance
with Hawai`i Island's ecology, community character, and cultural heritage.
2. To advance household economic self-sufficiency with diverse choices of jobs and
entrepreneurial opportunities in near established communities.
Tourism
1. Tourism is compatible with historic and natural resources and not intrusive into local
communities.
2. Tourism strengthens community/private/public and international partnerships to build
resilient and sustainable communities on Hawaii Island.
Funding Source and Position Count
General Fund $2,628,330 General Fund 18
Grant Revenue $ 119,900 Grant Revenue/Other 2
Total Budget $2,748,230 Total Number of Positions 20
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DEPARTMENT SUMMARY
Department Goals (continued)
Energy
1. To optimize the integration of renewable energy systems, energy efficiency
improvements, and transportation/fuel innovations that improve energy self-
sufficiency, reduce greenhouse gas emissions, lower energy costs, and ensure energy
resilience.
Resource Center
1. To maintain and disseminate data, information, and knowledge to County
departments, other agencies, businesses and the general public in support and
promotion of balanced development on Hawai`i Island.
Film
1. To support and promote the creative industries on Hawai`i Island through cross-
platform collaboration, training, education, and marketing in balance with the islands
ecology, community characterand cultural heritage.
Immigration
1. To serve as liaison on immigration matters of broad community concern, as well as
serve individual needs and/or matters of immigrants on Hawai`i Island.
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AGRICULTURE
Program Description
The Agriculture Program provides facilitative leadership to both the public and private
sectors of agriculture, forestry, aquaculture, and other natural resources through planning,
developing, and implementing programs and activities that promote and support the
development, expansion, and sustainability of these industries.
Program Objectives
1. Increased consumption of local agricultural and value-added products at local,
national or international levels.
2. Improve the quality,productivity and safety of agricultural producers, systems and
products through critical, effective and timely research, development and education.
3. Support the expansion of agricultural industries and methodology, such as
hydroponics or natural farming, with farmer training programs.
4. Reduce the negative impact of invasive species on agricultural crops through research
and educational programs.
5. Support the reduction of the number of incidences of agricultural theft through the
development of methodology and the education of producers and vendors.
6. Preserve agricultural lands by seeking improvements to existing systems designed to
conserve soil and water to include grubbing and grading policies and landscape level
programmatic application.
7. Facilitate the development of affordable farm worker housing by developing
recommended reform, deployment strategies with existing government support
programs.
8. Support the effective integration of the food systems network into local agricultural
networks,production systems and value chains.
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AGRICULTURE
Program Highlights
The Agriculture Program continued support for innovative projects in research, new
product and systems development, marketing and promotion, business development and
education. Project highlights included:
• Supplemental funding was provided to the College of Tropical Agriculture and
Human Resources to support advances in managing pests through coffee variety
selections; enhanced production with virus-free tissue-cultured sweet potato;
development of integrated pest management strategies to address the pasture ravaging
two-lined spittle bug; and the release of new tea varieties for the expanding green tea
industry.
• Initiatives for new product and systems development included analysis of agricultural
by-products for development of animal feeds to replace imports; identification of
technology to achieve greater irrigation efficiencies; identification of barriers and
opportunities to expand on-shore and off-shore aquaculture; and the identification of
organic controls for little fire ant.
• Marketing and promotional initiatives with commodity associations included new
nursery and floriculture products for local, national, and international markets;
enhanced brand development of products for out-of-state tradeshows; networking
opportunities for orchid, tropical fruit and papaya growers with buyers and producers
from across the globe; and the only coffee promotion booth at the Denver Slow Foods
Conference.
• Educational programs included training for individuals overseeing the Food Safety
Modernization Act on farms; K-12 exposure to agriculture careers; and 11 separate
commodity workshops and field days.
• General agricultural sector support and representation was achieved through
engagement with the Big Island Invasive Species Committee and the County's Real
Property Tax Working Group.
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AGRICULTURE
Program Measures •
FY 2017-18 FY 2018-19 FY 2019-20
Actual Budget Estimate
Programs
Increase Consumption of Agricultural Products
Promotion of Agricultural Products Contracts 6 4 5
Support of Trade Shows/Missions 2 2 2
Support locally produced and/or value-added
agriculture-based products 1 1 1
Research,Development&Education
Critical,Effective&Timely Research 3, 2 3
Aquaculture Research Project 0 1 0
Agricultural Website Inquiries 1,000 1,000 1,000
Update website two times a month 24 24 24
Development of farmer skills,business
management 5 3 3
Invasive Species Research,Education&Business 2 1 1
Training 0 2 2
Committee/Program Meetings
Attendance 64 50 50
Agricultural Theft Program
Producer and Vendor Educational workshops 0 3 5
Preserve Agricultural Lands
Review grubbing and grading policies 1 2
Explore effectiveness of current landscape
level policies and programs 0 1 1
Development of Affordable Farm Worker Housing
Explore possible policy reforms 0 1 3
Support deployment strategies with
existing government support programs 0 1 1
Integration of Food Systems Network with
Agriculture
Convene food systems networks with agricultural
networks to identify barriers and opportunities 0 3 5
Program Expenditures
FY 2017-18 FY 2018-19 FY 2019-20
Actual Budget Request
Operations 301,906.10 281,600 296,100
Program Total 301,906.10 281,600 296,100
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RESEARCH & DEVELOPMENT
TOURISM
Program Description
The Tourism Program provides leadership and financial support to strengthen a
community-based visitor industry that ensures authenticity, reciprocity, sustainability,
and responsibility; invests in the people and places that host visitors; and appropriately
grounds visitor activities in Hawai`i Island's sense of place and the culture of its first
nation.
Program Objectives
1. To increase the economic contribution of the visitor industry to Hawaii Island by
sustaining consistent visitor arrivals and expenditures through strategic marketing to
targeted international and niche markets, public relations, activities that maintain
direct air service, and Conventions, Meetings, and Incentives (CMI).
2. To ensure that the Hawai`i Island visitor industry is place/community-based and
strategically and sustainably managed to promote high quality of life for residents,the
preservation of natural and cultural resources and quality experiences for residents
and visitors. These will be accomplished by:
3. Supporting at least twenty-five festivals, events and projects that build community,
conserve natural resources, strengthen cultural identity and practices,promote
economic development, and improve the visitor arrival and departure experiences
through the annual Hawai`i Tourism Authority (HTA) Community Enrichment
(CEP), Aloha Aina(conservation), Kukulu Ola(cultural) Programs, and the Research
and Development Innovation Grant.
4. Supporting at least five opportunities by June 2020 that:
a. Build capacity of HTA CEP, Kukulu Ola, Aloha Aina and R&D award recipients
and visitor industry stakeholders to sustain quality and culturally appropriate
programs and products.
b. Promote "Pono Practices"and other efforts that address community needs and
natural resource conservation.
c. Grow the"Ho`okipa"Network comprised of community, private and public
stakeholders from the visitor industry and others to build health, education and
economic strength of communities.
d. Engage international, national and local partners to promote sustainable and
responsible tourism on Hawaii Island.
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_--- TOURISM
Program Highlights
The Tourism Program focused on achieving a balance between increasing the economic
contribution of the visitor sector, assuring visitors have a high-quality experience, and
Hawai`i Island residents maintain a high quality of life. Complementary attention was
afforded to increasing communication, interaction and understanding among stakeholders
to ensure the integrity of Hawai`i's unique sense of place and appropriate recognition of
Hawai`i's host culture. Program highlights included:
• A record number of visitor arrivals resulted in increased economic activity and can in
part be attributed to the County's support of numerous marketing and promotion
initiatives including targeted city promotions, social media activity and inaugural
flight celebrations for expanded direct air service. Meeting and convention
incentives were boosted with discounted venue services in exchange for booking
commitments, and 21 familiarization tours were hosted for international booking
entities. Additionally, industry media crisis management helped to temper some of
the extreme media hype throughout the eruption of Kilauea in the Lower East Rift
Zone.
• Sports and sports tourism continued to play an important role in bringing international
and national visitors to the island for a range of races and golf championships. The
annual showcase of the Merrie Monarch Festival via live web streams provided
global exposure with a focus on traveling hula aficionados. The County's continuing
partnership with the Hawai`i Tourism Authority included collaboration and
monitoring of 26 programs that support direct visitor experiences at authentic cultural
and community-based programs, events and educational opportunities.
• Aloha greetings continued for visitors at all ports of entry. For cases of distress or
adversity, support was available 24-7 and resulted in over 1,200 visitors receiving
some form of assistance. This program also provided in-service training to police and
hotel staff and implemented a general ocean safety campaign. Efforts were made to
find an alternative to illegal visitor vending along roadsides and to locate a safe lava
viewing site in lower Puna.
• Assuring that Hawai`i's unique sense of place is recognized and maintained is critical
to the quality of life for residents and the visitor experience. To that end, everyone
must act"Pono;"hence, the Pono Pledge Program was launched to encourage
behaviors and actions that are safe, responsible, and respectful. Technical support
and workshops were provided to support best practices in sharing native Hawaiian
culture and history.
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TOURISM
Program Highlights (continued)
• The expanding visitor industrydemands an expanding workforce; hence, support was
extended to allow high school students participation in a multi-day immersion program
at'local resorts. Likewise,the continuing education is critical for the non-profit sector
supporting the visitor industry; thus, a diversity of organizations participated in
capacity building workshops in the areas of board succession planning,volunteer
development, maintaining financial stability,program evaluation, economic impact
studies, multi-media communications, and risk management.
Program Measures
FY 2017-18 FY 2018-19 FY 2019-20
Actual Budget Estimate
Marketing and Product Development
Total County Contribution 730,000 500,000 510,000
Total State Contribution(HTA Community 70,000 70,000 70,000
Programs Evaluation)
Number of Festivals,Events&Products 5 contract 7 contract 7 contract
• 2017-18 R&D Awards awards awards awards
• 2018-19 R&D Awards
Number of Festivals,Events&Products Evaluated 18 contract 20 contract 20 contract
• 2018 HTA Community Programs Awards awards awards awards
• 2019 HTA Community Programs Awards
*Visitor Arrivals and Spending(2017)
Total Airline Arrivals(*2017) 1,761,489 1,700,000 1,700,000
International(*2017) 468,765 400,000 400,000
Domestic(*2017) 1,292,724 1,200,000 1,200,000
Total Cruise Ship Arrivals 242,447 200,000 200,000
Total Per Person/Per Day Spending 253.20 250.00 250.00
*HTA collects visitor statistics on a calendar year,not a fiscal year so all statistics listed are based on the calendar model.
Program Expenditures
FY 2017-18 FY 2018-19 FY 2019-20
Actual Budget Request
Number of Positions 1 1 1
Salaries and Wages 60,596.50 63,962 64,476
Operations 766,681.90 506,038 515,524
Program Total 827,278.40 570,000 580,000
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TOURISM
Personnel Position Summary
FY 2017-18 FY 2018-19 FY 2019-20
Position Title Actual Budget Request
Economic Development Specialist III 1 1 1
Total' 1 1 1
I _
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RESEARCH & DEVELOPMENT
BUSINESS DEVELOPMENT
Program Description
g P
The Business Development Program facilitates the development of a sustainable
economy that enhances the standard of living of residents and the viability of businesses.
Program Objectives
Advance Economic and Business Development Knowledge
1. Monitor trends in economic development,business, and household finance, and
research related opportunities and challenges for Hawai`i Island.
2. Communicate trends and research findings and make related policy and program
recommendations, as appropriate, based on learning and insights.
3. Build the local, national, and international reputation and exposure of Hawai`i Island,
its businesses, and its products.
a. Maintain industry and program web pages with current content.
b. Maintain the industry and program social media presence with current content for
promotion and networking.
Identify and Promote Economic and Business Development Resources
4. Maintain directories of industry contacts and resources.
5. Support and/or attend industry meetings, workshops, festivals, conferences, or trade
shows.
6. Provide support and resources to industry professionals, including but not limited to
permitting,referral and support services.
7. Promote local, state, and federal programs and resources advancing economic and
business development.
Collaborate to Advance Economic and Business Development Innovation
8. Administer the joint State/County Enterprise Zone program and increase business
participation.
9. Re-designate the Kohala Enterprise Zone for another 20 years in the Enterprise Zone
Program.
10. Leverage and provide grant funding and/or technical assistance for collaborative
projects that build Hawai`i Island's dominant, emerging, and highest paying
industries and sectors.
11. Coordinate resources, services, and economic and workforce development strategies,
initiatives, or projects with other government agencies and economic and business
development organizations.
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BUSINESS DEVELOPMENT
Program Objectives (continued)
12. Improve household financial self-sufficiency and mobility by advancing workforce
development,through efforts to decrease household debt and expenses and increase
household income and wealth, and by advancing inclusive growth and community-
based economic development.
13. Administer County Council Contingency Relief Fund grant contracts that are aligned
with Departmental goals and objectives.
14. Administer the Soil and Water Conservation District grants to advance preparation of
conservation plans that preserve essential land and water resources and ensure
compliance with the Grubbing and Grading ordinance.
Program Highlights
The Business Development Program supported a wide diversity of businesses ability to
take advantage of tax incentives and no-cost government support opportunities and
workforce training. Other initiatives included funding for research and exchange
programs and the engagement and leadership in enterprise development and sustainability
measures. Project highlights included:
• Continued administration of the joint State and County Enterprise Zone Program,
which has grown in participation to 70 businesses that may qualify for reduced State
taxes and real property tax on new construction. The Governor's Office was
supported in identifying census tracks for nomination to the new federal Opportunity
Zone Program, which upon enactment may qualify investors for temporary tax
deferrals as an incentive to re-invest unrealized capital gains in low-income
communities.
• Funding was afforded to the six Soil and Water Conservation Districts to support the
development of no-cost conservation plans for farmers and ranchers; thereby, lead to
enhanced terrestrial and coast ecosystems. Workforce development included a
training series in problem solving and conflict transformation; matching employers
with technical school programs to identify and prepare job-ready graduates; and
student education in robotics, space exploration, virtual reality and marine biology.
• Exchange programs included Japan-based businesses and researchers in the field of
ocean-thermal technology and related by-products engaging with cohorts from this
island. Supportwas extended to the statewide Hawai`i Green Growth Aloha+
Challenge to enhance smart and sustainable communities, a greener workforce and
data tracking systems. Leadership was also provided in conceptualizing the planned
Innovation and Manufacturing Center that would serve island businesses and entities
as a high-technology `makery' and workforce training facility.
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BUSINESS DEVELOPMENT
Program Measures
FY 2017-18 FY 2018-19 FY 2019-20
Actual Budget Estimate
Programs
Trends/Research Briefs&Recommendations* 0 6 6
Communications/Web Site/Social Media Updates* 0 2 2
Business&Economic Development Contracts 4 4 4
Workforce Development Contracts 2 1 1
Science and Technology Contracts 1 0 1
Council Contingency Relief Contracts* 0 20 20
Soil and Water Conservation District Contracts 4 4 4
Grand Total Contracts 47 29 30
Technical Assistance/Referrals* 0 175 150
New EZ Participants 9 7 7
Agriculture and Manufacturing 3-year extensions 3 2 2
Committee/Program Meetings:
Attendance 49 45 45
Coordination 9 9 9
Grant Assistance and SOP Distribution 73 , 75 75
*New Program Measures beginning FY2018-19
Program Expenditures
FY 2017-18 FY 2018-19 FY 2019-20
Actual Budget Estimate
Operations 124,849.66 157,160 147,060
Program Total 124,849.66 157,160 147,060
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RESEARCH & DEVELOPMENT
ENERGY
Program Description
The Energy Program advances and supports renewable energy projects, energy efficiency
improvements, and transportation innovations.
Program Objectives
1. Collaborate with HELCO and private developers to implement renewable energy
resilience projects for the County of Hawai`i.
2. Respond to energy dockets at the Public Utilities Commission that may have
significant impacts in the County of Hawai`i.
3. Identify and implement energy efficiency projects to reduce County energy expenses.
a. Ensure that the County's procurement takes into consideration lifetime energy
costs, including utilizing any rebates, incentives, or private partnerships available.
b. Collaborate with Hawai`i Energy to implement Strategic Energy Management
(SEM) strategies.
4. Plan and implement renewable energy projects for the County of Hawai`i with
significant Return-on-Investment.
a. Explore enhancement of the Lalamilo Wind Farm to increase the consumption of
electricity generated by the wind farm and incorporate a storage component to
allow more operational flexibility.
b. Explore the development of an energy revolving fund with savings from
efficiency programs, public-private-partnerships and performance contracting.
c. Explore the development of a self-sustainable renewable energy base emergency
fuel source that is transportable and has extended shelf life.
5. Collaborate with governmental and private partners on programs and projects aligned
with energy goals
a. Support the expanded use of alternative fuel vehicles, including within the
County's fleet.
b. Support the Mass Transit Agency in the acquisition and deployment of electric
and hydrogen buses.
c. Explore the use of byproducts of the West Hawai`i Sanitary Landfill and waste
water treatment facility as fuel sources.
d. Support the expansion of the network of EV charging stations, vehicle-to-grid
connections, and hydrogen fueling stations.
e. Support the development of innovative, low-cost, efficient transportation systems
like transportation network, autonomous vehicles, and car sharing.
f. Support the refinement and implementation of energy-related General Plan and
Community Development Plan strategies.
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ENERGY
Program Highlights
The Energy Program focused on optimizing the integration of renewable energy systems,
energy efficiency improvements, and transportation and fuel innovations to move the
needle toward energy self-sufficiency, lower energy costs and increased resiliency.
Program highlights included:
• The County continued to lead the way in advocating for transitions and enhancements
to the island's renewable energy portfolio before the State Public Utilities
Commission. Technical support was contracted out to ensure the County's comments
before the commission were comprehensive and forward leaning on the dockets
relating to a draft Grid Modernization Strategy, Integrated Grid Planning,
Performance-Based Regulation and the Electrification of Transportation Roadmap.
• On the transportation and fuel innovations front, support was extended to the Natural
Energy Laboratory of Hawai`i Authority in its development of a hydrogen fueling
station that will support a County bus servicing routes in Kailua-Kona and two shuttle
buses at Hawai`i Volcanoes National Park. A consultant was engaged to submit a tri-
county application for a 2018 Federal Low or No Emission grant, which was
subsequently awarded. Another consultant was engaged to analyze and recommend
fueling and fleet replacement options for the Mass Transit Agency, and finally,
contract was issued to prepare a shared use mobility roadmap to identify roadblocks
to maximizing the use of sustainable transit systems.
• Energy efficiency improvements help to lower costs for tax-payer funded County
systems and facilities; therefore, on-going efforts continued with the design of high-
efficiency light-emitting diode lamps for historic lamp posts in Kailua-Kona; an audit
of interior lighting was completed; a consultant was brought on to draft an exterior
lighting ordinance; and review of the planned update to the County Energy Code was
started. An agreement was signed with Hawaii Energy to maximize the County's
utilization of energy efficient technologies and rebates.
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RESEARCH & DEVELOPMENT
ENERGY
Program Measures
Changes in program measures reflect program reorganization.
FY 2017-18 FY 2018-19 FY 2019-20
Actual Budget Estimate
Energy Resilience Actions: 3 10
Meetings attended/arranged* 10
Energy Policy/Docket Actions:
Meetings,testimonies and other submittals 20 30 30
attended and/or arranged*
Energy Efficiency Actions: 2 5 5
Meetings,contracts attended/arranged*
Return-on-Investment Project Actions: 2 5
Meetings,contracts attended/arranged* 5
Collaboration Actions: 4
7
7
Meetings attended/arranged*
Energy Outputs:
Code Adoption/Equipment 0 1 1
Ac uisition/Installations/De to ent
q p Ym
*
New Program Measures beginning FY2018-19
Program Expenditures
FY 2017-18 FY 2018-19 FY 2019-20
Actual Budget Request
Operations 86,364.62 187,000 187,000
Program Total 86,364.62 187,000 187,000
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RESEARCH & DEVELOPMENT
RESOURCE CENTER
Program Description
The Resource Center develops and provides data, information, and knowledge products
and services, conducts research, and collaborates to advance and fund balanced
development.
Program Objectives
1. Manage Data, Information, and Knowledge Systems.
a. Develop and manage a data, information, and knowledge management system.
• Maintain the Hawai`i County Data Portal, a repository of quantitative data
about and relevant to Hawai`i Island.
• Collaborate with the Department of Information Technology and other
agencies to develop and maintain a Hawai`i County Open Data platform.
• Maintain and expand a Hawaii County knowledge management system,that
includes a library collection of printed and digital information, and a
collection of qualitative or intrinsic knowledge.
• Explore the feasibility of additional digital government platforms.
b. Provide data and referrals.
• Provide easy access to data, information, and knowledge about and relevant to
Hawai`i Island.
• Assist the public and other agencies with data, information, and knowledge
queries.
c. Develop and manage a Hawai`i County research program.
• Maintain a research framework, including style guides and templates for
research requests and outputs.
• Develop and advance a research agenda that informs program and policy
development for high-priority County issues, with a focus on output and
outcome measures.
• Monitor trends relevant to the County of Hawai`i.
• Communicate trends and research findings, and make policy and program
recommendations, as appropriate, based on learning and insights.
d. Collaborate to support programmatic monitoring and evaluation with indicator
dashboards.
• Support monitoring and evaluation of implementation of the Hawaii County
General Plan in collaboration with the Planning Department and other
agencies.
• Support the development of other indicator dashboards aligned with
international, national, and state goals.
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RESEARCH & DEVELOPMENT
RESOURCE CENTER
Program Objectives (continued)
• Explore the feasibility of Hawai`i County utilizing Performance Management
Indicators.
e. Coordinate the Hawai`i County 2020 Census Participant Statistical Area Program.
2. Collaborate to Advance Innovation
a. Advance Collaboration.
• Develop and maintain a Customer Relations Management system for internal
departmental use.
• Develop and maintain a comprehensive and current directory of industry
contacts,programs, and resources.
b. Advance Communications.
• Manage the Department of Research and Development's web pages and
public documents.
• Manage the Department of Research and Development's social media
platforms.
• Collaborate with other agencies to maintain guides for navigating
procurement,permitting, licensing, and other business-related services in
Hawai`i County.
• Collaborate with other government agencies and economic and business
development organizations to host outreach events like Business Action
Center Days.
c. Advance Innovation.
• Support public and private sector initiatives that examine innovative ways to
approach issues that affect quality of life—economic, social, and
environmental—on Hawai`i Island.
• Adapt innovation,program development, and impact frameworks, including
specific outputs and outcomes, for use by the Department and its partners..
d. Advance Balanced Development
• Coordinate County of Hawai`i cross-agency initiatives focused on balancing
the environment, community, and economy.
• Collaborate with local, state, national, and international networks focused on
balancing the environment, community, and economy.
• Prepare for the 2020 update of the Hawai`i County Comprehensive Economic
Development Strategy.
e. Collaborate to achieve local, state, national, and international targets for achieving
climate change mitigation and adaption goals.
• Develop and monitor a community greenhouse gas (GHG) inventory for
Hawai`i Island.
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RESOURCE CENTER
Program Objectives (continued)
• Set near- and long-term targets to reduce GHG emissions on Hawai`i Island.
• Develop and implement a climate action plan aligned with the County's GHG
targets.
• Collaborate,on the development and,implementation of plans for the County
of Hawai`i climate change adaptation.
3. Advance Innovation in Funding and Financing.
a. Manage grant research services available to other agencies and the public.
b. Recommend funding opportunities.
• Identify and recommend strategic funding and financing opportunities for the
County of Hawai`i and for collaborative programs.
• Seek opportunities to leverage funding with other agencies, foundations,
philanthropists, impact investors,and other public and private entities.
c. Leverage and provide grant funding and/or technical assistance for collaborative
projects that advance balanced development.
Program Highlights
• Business Resource Center
o Responded to at least 806 requests for assistance; 291 were business
development-related inquiries.
o Hosted a total of 36 Business Action Center Days in partnership with the State of
Hawaii Department of Commerce and Consumer Affairs' Business Action
Center(BAC),providing critical in-person support to the small business
community. The DCCA does not have an office on Hawaii Island; bringing the
manager of the Business Action Center in Honolulu to Hilo and Kailua-Kona each
month fills a critical void in small business services.
o Convened and participated in six meetings of small business support
organizations in Hawai`i County, including the Small Business Development
Center, Hawai`i Technology Development Corporation, Kona-Kohala Chamber
of Commerce, and The Kohala Center,to discuss current challenges and issues
facing the small business community and develop collaborative initiatives to meet
current needs.
o Partnered with USDA Rural Development to promote the Rural Energy for
America Program through workshops in East and West Hawai`i. The REAP
program provides support for small businesses to access energy-efficiency
systems and improvements.
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RESEARCH & DEVELOPMENT
RESOURCE CENTER
Program Highlights (continued)
o Partnered with the State of Hawaii Department of Business, Economic
Development and Tourism, and the Hawai`i Technology Development
Corporation to host a"Funding Roadshow"workshop for 30 participants who
learned about the following funding opportunities: the Hawai`i Small Business
Innovation Research grand program; the Neighbor Island Innovation Initiative, a
mentoring program for local high-tech businesses; and the Manufacturing
Assistance Grant Program.
o Provided funding to the Ku'ikahi Mediation Center to implements its "Tools to
Transform Conflict: Trainings to ensure Business Success"program. The
program presented 13 professional development workshops that reached 365
participants. Workshop subjects included: conflict resolution; managerial
mediation; challenging conversations; difficult situations in the workplace;
negotiation; facilitation; and honest expression.
• Hawai`i County Entrepreneurship Program
o Completed two Cohorts of the Hawai`i County Entrepreneurship Program, a peer-
learning process through which 24 participants developed business model
concepts for sustainable business growth.
o Managed Kona Street Eatz in partnership with the Department of Parks and
Recreations. This pilot food truck park at the Old Kona Airport provided vendors
with a legal place to conduct business. Seven vendors received permits over the
course of the pilot.
o Provided entrepreneurial outreach at a Disability Inclusion Conference.
o Provided entrepreneurial outreach at a Workplace Connection Job Fair.
o Provided entrepreneurial outreach at the Na Leo 0 Na Opio 14th Annual Career
Opportunity Expo.
• Economic Research and Outreach Program
o Produced guides on starting Child Care, Landscaping, Construction, and Skin
Care small businesses forrBusiness Resource Center clients.
o Updated the online and print versions on How to Start a Business in Hawai`i
County.
o Updated and published monthly Economic Statistics reports.
o Sponsored and supported a U.S. Census Bureau Workshop on learning to use
Census mapping tools.
o Provided funding for and partnered with the Hawai`i Island Economic
Development Board, Inc.,to develop the 2016-2020 Hawai`i County
Comprehensive Economic Development Strategy (CEDS).
o Continued to provide island wide free access to the eCivis Grants Network.
During Fiscal Year 2016-2017, eCivis users viewed 3,670 grant opportunities,
302
RESEARCH & DEVELOPMENT
RESOURCE CENTER
Program Highlights (continued)
saved 215 opportunities for potential proposal development, and shared 167
opportunities with colleagues. Since its launch in 2006, over 900 Hawai`i Island
community-based organizations and county agencies have had free access'to the
service.
o Maintained and updated the Department's web pages.
o Conducted research related to the home care industry to address the growing
demand from an aging demographic and residents' desire to age in place.
o Closed out a Ka`u Rural Health Community Association project funded in the
previous fiscal year. The "Pilot Community Health Worker Program" was the
first of its kind in the State. Students completed over 400 hours of instruction and
received mentoring.
o Provided technical assistance and consultation in the form of data gathering and
analysis, organizational capacity building, and stakeholder participation in the
"Partners in Prosperity" initiative, a private-public partnership seeking to develop
an economic vision and support the strategies of CEDS.
• Social Economic Development Program
o Facilitated a Physician Recruitment for East Hawai`i meeting in collaboration
with Community First and health care industry partners, to measure community
priorities in order to inform Community First's physician recruitment activities.
Approximately 60 stakeholders participated.
o Participated in the Hawai`i Island Packaging Sustainability Initiative Stakeholder
Task Force to investigate ways to reduce waste, particularly in food service ware
and packaging in general;eliminate marine litter; and improve environmental
health.
o Provided funding to support the Hilo Hawaii Visitor Industry Association, Inc.
DBA Destination Hilo's"First Friday Downtown Hilo Hawaiian Culture
Program, " a place-based business development effort to encourage "buy local."
o Participated in an emerging Collective Impact project aimed at poverty reduction
and convened by education and public health stakeholders.
o Provided technical assistance to the Waipi`o Valley Stream Council, with the goal
to create a mechanism that will allow the community to implement its stream
maintenance plan on an ongoing basis legally and correctly, without having to •
apply for multiple agency permits for each maintenance request.
o Promoted friendly night skies through the Dark Sky initiative,using LED
Streetlight replacement program as a springboard.
303
RESEARCH & DEVELOPMENT
RESOURCE CENTER
Program Measures
Changes in program measures reflects program reorganization.
FY 2017-18 FY 2018-19 FY 2019-20
Actual Budget Estimate
Business Resource Center(FYs 2016-2018)
Customers Served 432 500 -
_ Business Action Center Resource Days 36 36 -
USDA Rural Development Workshops 2 - -
Business Support Providers Stakeholder Meetings 10 12 12
Business Guide Publications (Web&Print) - 3 3
Economic Research and Outreach Program
(FYs 2016-2018)
Publish Economic Statistics 12 12 12
New industries researched - 2 -
Manage Data,Information and Knowledge
Systems(FYs 2018-2020)
Compile and publish monthly economic 12 12 12
statistics
Assist the public and other agencies with data,
information,and knowledge about and 432 500 500
relevant to Hawai`i Island.Number of
requests.
Innovation through Collaboration,
Communications,and Balanced Development
(FYs 2018-2020)
Host DCCA Business Action Center Days 36 36 36
Participate in Business Support Providers' 10 12 12
Meetings
Number of Business Guide Publications - 3 3
developed and published.
Innovation in Funding and Financing(FYs 2018-
2020)
Enroll GrantStation Subscribers - 75 100
Provide matching funds for at least two
proposals that advance balanced economic 2 2 2
development.
Program Expenditures
FY 2017-18 FY 2018-19 FY 2019-20
Actual Budget Request
Operations 219,299.90 99,266 99,266
Program Total 219,299.90 99,266 99,266.
304
RESEARCH & DEVELOPMENT
FILM
Program Description
The Film Program seeks to sustainably grow media production and creative industries on
Hawai`i Island by promoting the island locally, nationally, and internationally as a
premier location,by supporting incoming and locally generated productions, and by
engaging the local creative community to advance the industry.
Program Objectives
1. Strengthen and preserve Hawai`i Island communities and natural resources as
outstanding film location by maintaining an active online presence and locations
information, and through strategic marketing and meetings with industry
professionals, in collaboration with GVS and other industry partners.
a. Maintain the film program website with current content.
b. Maintain the film program social media presence on Facebook, Twitter and
Instagram with current content for promotion and networking.
c. Using the LocationsHub tool, update and expand the photo library to include at
least five new albums to market and share.
d. Place targeted print and online advertising in relevant industry publications to
highlight Hawai`i Island's unique and diverse locations and competitive financial
film incentives.
2. Support local and incoming film and other creative economy projects by advising on
licensing, locations, crew identification, and other project-specific factors and by
publishing related guides and directories, in collaboration with permitting agencies
and the DBEDT Creative Industries Office.
a. Support and/or attend at least four festivals, conferences or trade shows to
promote the creative economy on Hawai'i Island and provide networking
opportunities for those industries.
b. Provide "on-island" support and resources, including by not limited to,
permitting, industry referral and support services to creative industry
professionals.
c. Maintain a comprehensive and current directory of creative industry contacts and
local production resources.
d. Support, facilitate and/or participate in four scouting tours or meetings with
creative industry professionals including location scouts,producers, studio
executives and independent filmmakers.
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RESEARCH & DEVELOPMENT
FILM
Program Objectives (continued)
3. Develop local creative industries by advocating for tax incentives;through workforce
development, incubators, and accelerators; and by supporting local events and the
development of a multi-purpose creative economy facility, in collaboration with the
HTDC, GVS,Na Leo,the DBEDT Creative Industries Office, other government
agencies, and economic and business development organizations.
a. Coordinate resources, services, and industry development strategies with public,
private and government organizations and support programs and initiatives
consistent with statewide creative economy initiatives.
b. Leverage and provide grant funding and/or technical assistance for collaborative
projects that build Hawai`i Island's creative industries.
Program Highlights
The Film Program focused its efforts on promoting and supporting media production,
enhanced related infrastructure to sustain production and build a supportive climate
between businesses, government, community and media makers,resulting in further
growth of the creative sector. Program highlights included:
• Efforts to build and enhance the reputation of island as an.outstanding location for
production was made at the local, national and international levels. On-going
g g
maintenance of the County's Film website included additions to crew and production
resource lists, and 15 new stories were added to the "News &Events"page. Weekly
posts were made to the social media platforms showcasing current on-island
production and TV show filming. Six new locations were scouted, and a series of
attractive photos were posted on-line to the Locations Library to highlight these
unique locations. Meetings were held with four film makers to support and secure
their interest in filming on island, and 120 permits were issued for filming in County
parks.
• Workforce development for the film sector included production assistant, acting and
film and television production workshops. Outreach as to careers in the film sector
was shared with business organizations, university students and with participants in
the annual HawaiiCon.
• Plans were initiated to expand the Film Program to include the broader creative
industries of art, fashion, music, etc. Initial activities resulted in analysis of a study
on the Performing Arts Sector and hosting the Transmedia Ideation Workshop, which
brought together budding entrepreneurs with a creative project to explore how to turn
content into media property.
306
RESEARCH & DEVELOPMENT
FILM
Program Measures
FY 2017-18 FY 2018-19 FY 2019-20
Actual Budget Estimate
Trends/Research Briefs&Recommendations 3 6 6
Inquiries 310 225 315
Productions Completed 67 100 100
Production Revenues $10,460,800 $7,000,000 $9,000,000
Social Media Reach 69,608 45,000 60,000
Collaboration/Coordination Engagements* 33 36 40
*New Program Measures beginning FY2018-19
Program Expenditures
FY 2017-18 FY 2018-19 FY 2019-20
Actual Budget Request
Operations 135,528.03 53,420 53,105
Program Total 135,528.03 53,420 53,105
307
RESEARCH & DEVELOPMENT
IMMIGRATION
Program Description
The mission of the Immigration Office is to serve as liaison on immigration matters of
broad community concern, as well as serve individual needs and/or matters of immigrants
on Hawai`i Island.
Program Objectives
1. Proactively deliver information about immigration, citizenship and the naturalization
process to immigrants and to prospective and new citizens.
a. Expand network of partners supporting immigrants.
2. Expand partnerships supporting immigration and citizenship.
a. Make presentations to community groups and other networks on immigration
issues.
b. Work with consular offices to provide outreach services in Hawaii County.
Program Highlights
The Immigration Program served to liaison federal immigration matters in meeting
individual and family needs through direct and coordinated supportive services. Program
highlights included:
• One-on-one guidance was provided to families and individuals in determining
essential U.S. Customs and Immigration Services' (USCIS) forms and how to
complete such forms. Referrals were made as might be required. The County's local
support saved families travel expense and time away from work and family needs, as
the closest USCIS office is located in Honolulu.
• General education included the development and distribution of a new informational
pamphlet as to available services, referrals to local services, employment resources
and opportunities for acculturation training. Targeted support was extended to
agricultural,restaurant and tour employees and businesses in understanding
acceptable I-9 Employment Verification and I-76 Employment Authorization
requirements.
308
RESEARCH & DEVELOPMENT
IMMIGRATION
Program Highlights (continued)
• Outreach into targeted immigrant communities as a means to provide direct services
was accomplished by coordinating and hosting outreach events for the consulate
offices of the Philippines, Federated States of Micronesia and the Republic of the
Marshall Islands. At these events, critical services such as passport renewals,
authentication of documents, birth and marriage reports, dual citizenship
documentation and response to questions were provided to individuals and families.
Discussions were initiated with consulate offices of Honduras, Mexico, El Salvador,
Thailand and Vietnam to determine an interest in participating in future outreach
events for their citizens.
• Additional community-based work was carried out to strengthen network alliances
that further support immigrants understanding of required documentation and
available support services.
Program Measures
FY 2017-18 FY 2018-19 FY 2019-20
Actual Budget Estimate
Telephone Inquiries for assistance 5,602 3,500 5,750
Office visit assistance 2,976 3,000 3,000
Community outreach 42 36 45
Email for assistance 78 100 85
Program Expenditures
FY 2017-18 FY 2018-19 FY 2019-20
Actual Budget Request
Operations 2,264.04 3,300 3,300
Program Total 2,264.04 3,300 3,300
309
RESEARCH & DEVELOPMENT
RESEARCH & DEVELOPMENT
Program Expenditures
FY 2017-18 FY 2018-19 FY 2019-20
Actual Budget Request
Number of Positions 20 20 19
Salaries and Wages 852,108.19 1,027,274 1,023,380
Operations 224,468.92 73,440 48,369
Equipment 8,498.07. 3,150 4,650
Soil and Water Conservation District 300,000.00 306,000 306,000
Program Total 1,385,075.18 1,409,864 1,382,399
Personnel Position Summary
FY 2017-18 FY 2018-19 FY 2019-20
Position Title Authorized Authorized Request
Director of Research&Development 1 1 1
Deputy Director of Research&Development 1 1 1
Asst.Account Clerk(1/4T)Temp 1 1 1
Administrative Services Assistant I 1 1 1
Administrative Assistant 1 1 1
Clerk III 1 1 1
Economic Development Specialist II 4 4 4.
Economic Development Specialist III 6 6 5
Economic Development Tech 1 1 1
Immigration Specialist 1 1 1
Private Secretary 1 1 1
Student Helper I 1 1 1
Total 20 20 19
310
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HIGHWAY FUND
PUBLIC WORKS
HIGHWAY FUND
Mission Statement
To maintain and improve the County's roadway transport system for safe and efficient
movement of people and goods around the island.
Department Goals
1. To provide leadership,training, administrative,public outreach, and technical support
to accomplish the Divisions' Programs.
2. To provide a safe roadway allowing efficient movement of people and goods around
the island.
3. To assist Civil Defense in emergencies.
4. To update the highway inventory records and maps. Convert these to electronic files.
5. To resurface a specific number of miles island-wide as the budget allows.
6. To develop and implement operational and technical programs for traffic control
devices.
7. To provide operations and maintenance of traffic control devices in a timely manner
through improved scheduling of projects and personnel.
8. To develop a rapid retrieval of records system,planned activities, and documents to
support litigation.
9. To expand educational programs through website and social media tools to encourage
highway safety and to provide customers 24-hour access to request a repair or service.
10. To create and implement highway safety standards, and procedures.
11. To operate and maintain traffic signals, streetlights, signs, and markings island-wide.
Funding Source and Position Count
Highway Fund $46,452,998 Highway Fund 249
Grant Revenue -$ 1.375.000 Grant Revenue/Other
Total Budget: $47,827,998 Total Number of Positions 249
311
PUBLIC WORKS
TRAFFIC DIVISION
Program Description
The Traffic Division was established under the Department of Public Works under Chapter 2,
Article 9, Section 2-41 of the Hawai`i County Code. The Division installs,maintains and repairs
all traffic control facilities and devices and street lighting systems in compliance with Chapter 24
of the Hawai`i County Code. The Division is responsible for all traffic engineering projects for
the County and maintains a traffic education program.
Administration Section
The Administration Section is made up of the Division Chief, Civil Engineer V, and
administrative office staff The specific responsibilities of this section include,but are not
limited to:
1. Managing the Division's role in the safe and efficient movement of traffic.
2. Mitigating traffic problems and improving overall roadway efficiency and safety.
3. Receiving and resolving complaints and answering inquiries.
4. Promoting traffic education.
5. Providing supervision and administrative support for the Division.
Traffic Safety Section
The Traffic Safety Section,responsible for all in-house traffic engineering in the County, is
comprised of the Civil Engineer IV, Civil Engineer III, and Engineering Support Technician III.
The specific responsibilities of this section include,but are not limited to:
1. Conducting studies, investigations, inspections,traffic surveys, and other related activities to
safeguard and facilitate vehicular and pedestrian traffic;
2. Reviewing construction plans, traffic studies, zone changes,variances, etc. to ensure
compliance with Division standards, guidelines, and policies for Federal, State, County and
private entities;
3. Proposing, designing, and managing new traffic control related projects to help mitigate
existing traffic problems and to improve overall roadway efficiency;
4. Identifying safety improvement projects based on traffic accidents and conflict analysis
procedures;
5. Overseeing resurfacing restriping program;
6. Proposing traffic calming initiatives including driver feedback signs and speed humps; and
7. Creating,maintaining and improving programs to promote highway safety.
312
PUBLIC WORKS
TRAFFIC DIVISION
Program Description (continued)
Traffic Signals and Streetlights Section
The Traffic Signals and Street Lights Section consists of the Traffic Operations Supervisor,
Electrical Engineer I,Traffic Technicians, Electronics Technician, Traffic Electricians, and
Electricians. The specific responsibilities of this section include,but are not limited to:
1. Maintaining and operating all County and State traffic signals and street lights.
2. Establishing and applying routine maintenance programs and projects.
3. Designing and developing new traffic signal and street light installation projects.
4. Reviewing and inspecting the traffic signal and street light portions of County projects.
5. Real-time monitoring of the traffic signal systems.
6. Maintaining a traffic signal and street light database.
7. Installing traffic signals.
8. Installing County school zone beacons.
9. Installing County crosswalk flashing beacons.
10. Installing uninterruptible power supplies (UPS).
11. Assisting Safety Section with traffic calming initiatives by installing and maintaining driver
feedback signs.
Traffic Signs and Markings Section
The Traffic Signs and Markings Section consists of the Traffic Signs and Markings Supervisors,
Painters, Installers, Helpers and Engineering Support Technician III. The specific
responsibilities of this section include, but are not limited to;
1. Maintaining all County traffic signs and markings.
2. Developing and implementing a traffic signs and markings maintenance program based on
Federal and County requirements and standards.
3. Installing new signs and markings generated by Safety Section projects and as directed by the
Department of Public works for in-house projects.
4. Establishing and maintaining a computerized supplies, materials, and traffic signs and
marking inventory database.
5. Assisting Safety Section with studies, investigations, inspections, and traffic surveys,
resurfacing restriping program, and traffic calming initiatives.
313
PUBLIC WORKS
TRAFFIC DIVISION
•
Program Objectives
Existing Maintenance
Traffic Signals & Streetlights
1. Investigate and repair all street light failures within 5 working days.
o Performance Measurement: 100% completion.
2. Investigate and resolve all traffic signal timing and operational complaints within 3 working
days.
o Performance Measurement: 100% completion.
3. Preventative Maintenance Program:
46 State signalized intersections two times per year.
o Performance Measurement: 100% completion.
65 County signalized intersections one time per year.
o Performance Measurement: 100% completion.
Traffic Signs & Markings
1. Maintain 250 line miles per year(total of 1,000 line miles over four year maintenance cycle)to
address retro reflectivity.
o Performance measurement: 100% completion.
2. Maintain all traffic signs per district on a 7-year replacement cycle.
o Performance Measurement: 100% compliant
Traffic Safety Section
1. Investigate and process complaints and requests (not including projects) within 30 calendar
days.
o Performance Measurement: 100% completion.
Program Highlights
Projects Complete
• Street light conversion from LPS to LED.
• IronMan Triathlon support, working with Federal, State and local agencies.
314
PUBLIC WORKS
TRAFFIC DIVISION
Program Highlights (continued)
• Integrated traffic sign and road rating data collected by Mandli Communications into
RoadSoft GIS asset management program.
• Continuing with island wide sign retro-reflectivity program as part of the Division's asset
management program.
• Traffic education program, including traffic safety measures, lesson plans and booklets for
school-aged children and public service announcements via radio and County website.
315
PUBLIC WORKS
TRAFFIC DIVISION
Program Measures
EXISTING MAINTENANCE FY 2017-18 FY 2018-19 FY 2019-20
Actual Budget Estimate
Traffic Signal&Streetlight
Maintain 5%or less Failure Rate n/a n/a n/a
Maintain 1%or less Failure Rate 0.02% 1% n/a
Improve upon Failure rate of 30% n/a n/a n/a
Investigate and repair all streetlight failures within 5 n/a n/a 100%
working days.
Investigate and resolve all traffic signal timing and n/a n/a 100%
operational complaints within 3 working days.
Preventative Maintenance Program
46 State signalized intersections two times per year. n/a n/a 100%
65 County signalized intersections one time per year. n/a n/a 100%
Traffic Signs&Markings
Restripe 250 line miles/yr(total of 1,000 line miles 248.6 250 n/a
over four years)to address reflectivity
Fabricate 3,150 signs for sign retro reflectivity n/a n/a n/a
maintenance program
Fabricate 2,300 signs for sign retro reflectivity 3,176 2,300 n/a
maintenance program
Maintain or install 2,900 signs for sign retro 3,844 2,900 n/a
reflectivity maintenance program
Maintain 250 line miles per year(total of 1,000 line n/a n/a 100%
miles over four years)to address retroreflectivity
Maintain all traffic signs per district on a 7-year °
replacement cycle. n/a n/a 10/o
IMPROVEMENTS
Traffic Signal&Streetlight
Connect 15 signals/yr to Traffic Command Center 20 15 n/a
Convert 1,500 LPS units/yr with LED lighting(total .
of—9,600 lights) n/a n/a n/a
Upgrade five crosswalks/yr 4 5 n/a
SAFETY
Investigate and process complaints and requests(not 880/0 100% 100%
including projects)within 30 calendar days.
316
PUBLIC WORKS
TRAFFIC DIVISION
Program Expenditures
FY 2017-18 FY 2018-19 FY 2019-20
Actual Budget Request
Number of Positions 48 48 48
Salaries and Wages 2,689,183.35 3,114,668 3,180,363
Operations 5,293,926.12 5,223,569 6,076,130
Equipment 380,797.86 894,125 851,264
Program Total 8,363,907.33 9,232,362 10,107,757
Personnel Position Summary ,
FY 2017-18 FY 2018-19 FY 2019-20
Position Title Authorized Authorized Request
Civil Engineer III 1 1 1
Civil Engineer IV 1 1 1
Civil Engineer V 1 1 1
Civil Engineer VI 1 1 1
Clerk III 1 1 1
Electrical Engineer,I 1 1 1
Electrician 2 1 1
Electronic Technician 1 1 1
Engineering Support Tech III 1 2 2
Lead Traffic Electrician(1 in Kona) 2 2 2
Lead Traffic Signs&Markings Painter(2 in Kona) 5 5 5
Office Manager 1 1 1
Program Support Technician 2 1 1
Senior Account Clerk 1 1 1
Student Helper I(Vacant,Unfunded) -1- -1
Supervising Traffic Technician 1 1 1
Traffic Electrician(3 in Kona) 5 6 6
Traffic Electrician Supervisor II 1 1 1
Traffic Operations Supervisor 1 1 1
Traffic Signal and Streetlight Inspector 1 2 2
Traffic Signs&Markings Helper(1 in Kona) 2 2 2
Traffic Signs&Markings Installer(2 in Kona) 5 5 5
Traffic Signs&Markings Painter(2 in Kona) 5 5 5
Traffic Signs&Markings Supervisor II 2 2 2
Traffic Signs&Markings Supervisor III 1 1 1
Traffic Technician II 1 0 0
Traffic Technician IV 1 1 1
Total 48 48 48
317
PUBLIC WORKS
HIGHWAY MAINTENANCE DIVISION
Program Description
Highway Administration
The Highway Maintenance Division oversees and directs all Highway Programs; i.e.,
maintenance of roadways, flood control structures and canals. The Division also
establishes safety programs and conducts training, coordinates in-house resurfacing
projects and responds to various emergencies as needed.
District Baseyards
Each District Baseyard continues to repair and maintain roads, streets,highways, bridges,
storm drains and other flood control structures in the County. The Baseyards also
respond as needed to various emergencies caused by accidents, hazardous material spills
and other natural events (fires, storms, earthquakes etc.). r l
Program Objectives
1. Continue island-wide in-house resurfacing program and resurface a total of 20 miles.
2. Evaluate the grass cutting operation and maintain the standard of six miles (12 total)per
operator/equipment per workday and the goal of a five-week cycle per district.
Program Highlights
Resurfaced 12.70 miles* of various County roads:
South Hilo 3.50 miles
North Hilo/Hamakua .70 miles
North/South Kohala 1.00 miles
North/South Kona 1.50 miles
Ka`u 1.80 miles
Puna 4.20 miles
*Includes Roads in Limbo and shoulder improvements
South Hilo completed work on Waianuenue Avenue, Kilauea Avenue (near 4 mile
bridge), Rubbish Dump Road, and Haili Street; Hamakua completed work on Old
Mamalahoa Hwy (Ahualoa);North/South Kohala worked on Kamamalu and Kapaau
Roads;North/South Kona worked on Konawaena Road, Henry Street, and Alahou;
Kau worked on shoulders on South Point Road; Puna worked on Government Beach
Road and Alaili Road.
318
PUBLIC WORKS
HIGHWAY MAINTENANCE DIVISION
Program Measures
FY 2017-18 FY 2018-19 FY 2019-20
Actual Budget Estimate
Resurfacing Miles(Varying Widths) 12.7 20 20
South Hilo 3.5 5 5
North Hilo/Hamakua .7 2 2
North/South Kohala 1 3 3
North/South Kona 1.5 4 4
Kali. 1.8 2 2
Puna 4.2 4 4
Grass Cutting Operation(Cycle for Each District,in
Weeks):
South Hilo 5 5 5
North Hilo/Hamakua 5 5 5
North/South Kohala 5 5 5
North/South Kona 5 5 5
Kati 5 5 5
Puna 5 5 5
Program Expenditures
FY 2017-18 FY 2018-19 FY 2019-20
Actual Budget Request
Number of Positions 201 201 201
Permanent/Temporary 165/36 165/36 165/36
Salaries and Wages 6,720,489.32 8,022,250 8,156,528
Operations 2,946,431.01 5,764,143 6,979,965
Equipment 224,232.72 299,600 1,572,800
Program Total 9,891,153.05 14,085,993 16,709,293
i
319
PUBLIC WORKS
HIGHWAY MAINTENANCE DIVISION
Personnel Position Summary
, FY 2017-18 FY 2018-19 FY 2019-20
Position Title Authorized Authorized Request
Account Clerk 1 1 1
Accountant II 1 1 1
Civil Engineer IV 1 1 -
District Road Overseer II 5 5 5
Equipment Operator I 25 25 25
Equipment Operator II 26 26 26
Equipment Operator III 9 9 9
Equipment Operations Instructor 1 - 1
Highway Division Chief 1 1 1
Highway Superintendent 1 1 1
Highways Support Technician II 1 1 1
Laborer I - 1 -
Laborer II 68 68 68
Lead Mason 1 1 1
Mason 1 1 1
Road Construction&Maintenance Supervisor I 4 4 4
Road Construction&Maintenance Supervisor II 10 10 10
Safety&Driver Improvement Coordinator 1 1 1
Senior Account Clerk 6 6 6
Street Cleaning Supervisor 1 1 1
Street Sweeper Operator 1 1 1
Equipment Operations Instructor 1
Subtotal 165 165 165
TEMPORARY POSITIONS:
Equipment Operations Instructor Temp 3 3 3
Equipment Operator I Temp 6 6 6
Equipment Operator II Temp 5 5 5
Equipment Operator III Temp 4 4 4
Lead Mason Temp 1 1 1
Mason Temp 3 3 3
Road Constr&Maintenance Supervisor I Temp 6 6 6
Student Helper II 1 1 1
Tree Trimmer Temp 4 4 4
Worker's Compensation Position 3 3 3
(Temporary Positions)Subtotal 36 36 36
Total 201 201 201
320
MASS TRANSIT AGENCY
HIGHWAY FUND
Program Description
Refer to Mass Transit Agency under the General Excise Tax Fund Section.
Program Objectives
Refer to Mass Transit Agency under the General Excise Tax Fund Section.
Program Highlights
Refer to Mass Transit Agency under the General Excise Tax Fund Section.
Program Expenditures
FY 2017-18 FY 2018-19 FY 2019-20
Actual Budget Request
Operations 7,524,112.41 9,200,000 9,200,000
Equipment -
Program Total 7,524,112.41 9,200,000 9,200,000
321
PUBLIC WORKS
HIGHWAY FUND MISCELLANEOUS
FY 2017-18 FY 2018-19 FY 2019-20
Actual Budget Request
Roads in Limbo 28,759.53 400,000 500,000
Highway Engineering - 88,248 94,248
Bridge Inspection 2,559.50 5,300 41,700
Fringe Benefits
Health Fund 1,082,574.76 1,400,000 1,600,000
Pension Accumulation 1,747,142.43 1,800,000 2,300,000
FICA 669,509.37 775,000 975,000
Worker's Compensation 483,513.42 700,000 700,000
Total Fringe Benefits 3,982,739.98 4,675,000 5,575,000
Supplemental Transfers
Transfer to Capital Projects Fund 3,500,000.00 3,700,000 3,700,000
Other Costs
Provision for Compensation Adjustment - 100,000. 100,000
Provision for Pension Lag Adjustment
Vacation Pay - 50,000 50,000
Refund Auto/Trailer Tax
Provision for Reallocation
Public Safety Disaster/Emergency 643,166.80 500,000 1,750,000
Total Other Costs 643,166.80 650,000 1,900,000
Total Miscellaneous 8,157,225.81 9,518,548 11,810,948
322
r
GENERAL ' XC'IISE
TAX FUND
MASS TRANSIT AGENCY
GENERAL EXCISE TAX FUND
Mission Statement
Create a high-quality, multi-modal transportation system that provides safe, reliable,
convenient, environmentally responsible, and cost effective mobility choices that meet
the needs of our residents and visitors.
Department Goals
1. Improve transportation mobility for the public, including service for the mobility
impaired. Make riding public transportation easier,reliable and compatible with
other multi-modal options.
2. Assist the public in obtaining transportation alternatives to the private automobile
through the use of buses, ride sharing, bicycling, in a fiscally sustainable manner.
Create a transit system responsive to the needs of all populations and those for whom
transit is a necessity.
3. To allow users of the transportation system to travel to work, health services,
educational institutions,business and commerce centers, after school activities, and
recreational sites. Connect modes to enable a seamless integration of transit networks,
bicycle, and pedestrians by the use of transportation hubs and bus stops. Implement
technology to provide real time transportation information.
Program Description
The Mass Transit Agency plans, directs, and coordinates the activities of the Hawai`i
County public transportation system. The agency also provides administrative support for
the Hawai`i County Transportation Commission.
Funding Source and Position Count
GET Fund $25,000,000 General Fund 17
Grant Revenue - Grant Revenue/Other
Total Budget: $25,000,000 Total Number of Positions 17
323
MASS TRANSIT AGENCY
GENERAL EXCISE TAX FUND
Program Objectives
1. Restore service reliability and increase system ridership from FY 2018-19.
2. Resolve and follow-up on all complaints within two weeks.
3. Maintain the current level of services for public transportation.
4. Continue expansion of official bus shelter and bus stop sign program.
Program Highlights
1. Bus ridership amounted to 742,250 passenger trips while the Hele-On Kako`o Para-
transit program provided 2,613 rides and the shared ride taxi program provided
128,948 passenger trips.
2. Continued to support various local community events by providing safe and efficient
transportation.
3. Island-wide bus shelter program is ongoing. Completed bus shelters in Seaview
Estates and in Kailua-Kona on Queen Kaahumanu Highway.
4. Completed construction of the Mass Transit Baseyard and Maintenance Facility
which opened in February, 2018. The facility sits on 5.34 acres and staffs
administration and operations personnel. The 110' x 150' maintenance area has eight
stations/bays and equipped with portable hydraulic lifts and an overhead crane. The
baseyard also includes a sophisticated drive-through bus wash and is able to
accommodate up to 55 buses. Total cost of the project amounts to 11.2 million dollars
and a blessing is planned for January, 2019. In addition, Mass Transit opened a
satellite office at the County Building in Hilo offering program information and
services.
5. Continue to progress in the completion of Hawaii County's Transit Master Plan. The
TMP is a baseline study that has not existed before. In 2015,the County Council
called for a master plan which has since called to the urgency of creating immediate
and long term plans. The plan will provide a close examination of the future
alternatives and the reasoning why the path followed was selected.
6. The draft of the TMP was released in April, 2018. During the month of April, six
public hearings were accomplished island-wide,presenting the Draft Master Plan.
Service proposals from public input and a revised financial will be reflected in the
plan. Planning for public transit should reflect the islands shared vision for the
324
MASS TRANSIT AGENCY
GENERAL EXCISE TAX FUND
Program Highlights (continued)
future, while the goal is to provide quality service in an efficient and equitable
manner. That being said priorities must be outlined and hard choices made. The
TMP was completed in August of 2018.
7. Awarded a Bus and Bus Facilities competitive grant in the amount of$380,000.
Mass Transit plans to use the federal funds to purchase three mini buses. Buses will
be used as replacement vehicles on circular routes within Hilo and Kona.
8. The Mass Transit Agency continues to maintain partnerships with other departments
and agencies and is working diligently to improve services and programs. Mass
Transit is exploring electric buses to support the Hawai`i Clean Energy Initiative,
innovative technologies, multi-modal programs, and other strategic planning to
support the ever growing transportation community.
Program Measures
FY 2017-18 FY 2018-19 FY 2019-20
Actual Budget Estimate
Total Passengers 873,811 750,000 875,000
Cost Per Passenger $12.85 $16.01 $18.71
Program Expenditures
FY 2017-18 FY 2018-19 FY 2019-20
Actual Budget Request
Number of Positions - - 17
Salaries and Wages - - 1,048,791
Operations - - 4,167,145
Equipment - - 2,902,855
Program Total - - 8,118,791
325
MASS TRANSIT AGENCY
GENERAL EXCISE TAX FUND
Personnel Position Summary
FY 2017-18 FY 2018-19 FY 2019-20
Position Title Authorized Authorized Request
Mass Transit Administrator 1 1 1
Account Clerk 2 2 2
Account Clerk(Temp) - - 1
Administrative Services Asst I - - 1
Automotive Mechanic I 4 4 4
Automotive Mechanic II 1 1 2
Clerk II 1 1 1
County Transportation Specialist 1 1 1
Garage Supervisor. - - 1
Mass Transit Assistant 1 1 1
Mass Transit Operations Assistant 1 1 1
Program Manager* 1 1 1
Total 13 13 17
*Converted Contract Position
326
MASS TRANSIT AGENCY
MISCELLANEOUS
FY 2017-18 FY 2018-19 FY 2019-20
Actual Budget Request
Supplemental Transfers
Transfer to Capital Projects Fund - - 19,105,000
Total Supplemental Transfers - - 19,105,000
Bond Issue/Debt Service - - -
Transfer to Debt Services - - -
Total Bond Issue/Debt Service - - -
Fringe Benefits
FICA - - 75,000
County Pensions - - 250,000
Health Fund - - 120,000
Worker's Compensation - - 25,000
Total Fringe Benefits - - 470,000
Other Costs
Public Safety Disaster/Emergency - - -
Total Other Costs - - -
Total Miscellaneous - - 19,575,000
327
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SEWER FUND
ENVIRONMENTAL MANAGEMENT
SEWER FUND
Mission Statement
To protect public health and the environment to enhance quality of life when managing
the County Wastewater System,respect the community while spending wastewater
public funds efficiently and appropriately, and nurture responsibility and professionalism
in the Wastewater Division workplace.
Division Goals
1. To protect public health, safety and the environment through the proper management
of the County Wastewater System.
2. To meet or exceed all wastewater discharge permit and regulatory compliance
requirements.
3. To provide efficient service while balancing the needs and desires of the
administration, council, employees, and general public in a cost-effective manner.
4. To sustain no lost-time injuries and maintain a healthy, empowered and committed
workforce.
Funding Source and Position Count
Sewer Fund $13,160,436 Sewer Fund 71
Subsidy $ 2,484,819 Grant Revenue/Other
Grant Revenue -
Total Budget: $15,645,255 Total Number of Positions: 71
328
ENVIRONMENTAL MANAGEMENT
WASTEWATER DIVISION
ADMINISTRATION
Program Description
The Administration program of the Wastewater Division(WWD) includes administration
and engineering functions. Administration manages the countywide wastewater system,
maintains effective long-range plans via the Capital Improvement Program (CIP) and
Equipment Replacement Fund(ERF)planning process, coordinates with the
Environmental Management Commission(EMC), the Department Administration and
County Council, administers permit applications, maintains archives, and maintains
public relations through education and problem solving as needed.
Program Objectives
1. Continue to make progress on plans for construction renovation of the Pua Sewage
Pump Station(SPS)to mitigate pressure surge in the force main;replace valves and
electrical switchgear; and improve the odor control system components.
2. Initiate design for force main replacement at Hale Halawai SPS and Keopu SPS.
3. Secure site and complete the design for a new wastewater treatment plant for the
Na`alehu Large Capacity Cesspool (LCC) Replacement project.
4. Secure site and complete the design for a new wastewater treatment plant for the
Pahala LCC Replacement Project.
5. Complete the construction for the R-1 Project that will upgrade the Kealakehe
Wastewater Treatment to include treating the effluent to reuse water.
6. Construct the North Kona SPS and Force Main Project.
7. Complete construction of the Lono Kona Sewer Improvement District Project.
8. Implement sewer rate increase to adequately support Wastewater facilities including
sewer mains, sewage pump stations and wastewater treatment plants.
Program Highlights
1. Began e design for the upgrade of the Pua Sewage Pump Station(SPS).
2. Beganthethdesign for the Pua Force Main pressure surge mitigation efforts.
3. Completed the installation of the County's sewer and effluent reuse pipes as part of
the Queen Ka`ahumanu Highway Widening Project—Phase 2.
4. Made progress on the community outreach process for the R-1 project by conducting
focus group sessions with specific community groups after the individual interviews
were held in early 2017.
5. Began the design work on the R-1 Project.
6. Completed the sewer design for the Lono Kono Sewer Improvement District Project
and sent the project out to bid.
329
ENVIRONMENTAL MANAGEMENT
WASTEWATER
DIVISION
ADMINISTRATION
Program Measures
FY 2017-18 FY 2018-19 FY 2019-20
Actual Budget Estimate
REGULATORY COMPLIANCE PROGRAM
Number of NPDES Permit Violations 1 Note(1) Note(1)
Number of Reportable Sewage Spills 3 4 4
Number of Reportable Treatment Bypass 1 4 4
Number of HIOSH Citations 0 0 0
SEWER CONNECTION PROGRAM
Number of Building/Plumbing Permits Processed 193 290 240
Number of Sewer Connection Plans Reviewed 20 25 23
Number of Sewer Connections Inspected 22 15 19
PRIVATE SEWER EXTENSION PROGRAM
Number of Private Sewer Extension Plans Reviewed 2 3 3
Number of Private Sewer Extensions Inspected 1 3 2
REPLACEMENT RESERVE ACCOUNT PROGRAM
Number of Design Projects Completed 1 1 1
Number of Construction Projects Completed 1 1 1
Note(1)—The new permits for the Hilo and Papa'ikou Wastewater Treatment Plants include nutrient
removal requirements and interim Discharge Limitations. As COH facilities were not designed to achieve
nutrient removal it is expected that Permit Violations will occur under new NPDES Permits. Since 2015,
the Wastewater Division has selected to test an additional eight(8)sampling points for a total of fourteen
(14)as part of the evaluation of the receiving water assimilative capacity. The additional data will be used
to support planning decisions and in regulatory discussions related to nutrient limits.
330
ENVIRONMENTAL MANAGEMENT
WASTEWATER DIVISION
OPERATIONS
Program Description
The Operations program involves operating, maintaining, and repairing wastewater
collection,pumping,treatment, and disposal facilities and equipment. The Operations
program includes coordinating the planning, design, construction and inspection of
equipment replacement projects with Wastewater Administration,performing laboratory
analyses to determine permit compliance and efficiency of plant processes; ensuring
regulatory compliance; and storing and maintaining adequate inventory of spare parts and
supplies.
Program Objectives
1. Work with Consultants on selecting an appropriate Computerized Maintenance
Management System software program as part of the Asset Management System
program for the purpose of achieving a fiscal sustainability program.
2. Continue to perform electrical assessments on various wastewater facilities to
maintain compliance with OSHA regulatory requirements.
3. Increase preventative maintenance efforts on electrical generators and energy
transfer devices.
4. Identify and implement improvements to facility process equipment including but
not limited to UV disinfection in lieu of chlorination, and installation of remote
SCADA control where practical.
5. Continue to implement procedures to maintain a required level of safety at the
wastewater facilities to maintain compliance with OSHA,HIOSH and DOH
NPDES regulatory requirements.
Program Highlights
1. Completed the mold remediation work at the Administration Building at the Hilo
Wastewater Treatment Plant.
331
ENVIRONMENTAL MANAGEMENT
WASTEWATER DIVISION
OPERATIONS
Program Measures _
FY 2017-18 FY 2018-19 FY 2019-20
Actual Budget Estimate
WASTEWATER TREATMENT PROGRAM
Percent of Wastewater Treatment Plants Receiving 20% 20% 20%
Acceptable or Conditional Rating from DOH
Hilo WWTP—Average Daily Flow(mgd) 3.1 2.6 2.9
Papa`ikou WWTP-Average Daily Flow(mgd) 0.1 0.1 0.1
Kula`imano WWTP-Average Daily Flow(mgd) 0.1 0.1 0.1
Kapehu WWTP-Average Daily Flow(mgd) 0.01 0.01 0.01
Kealakehe WWTP-Average Daily Flow(mgd) 1.7 1.6 • 1.7
Honoka`a WWTP—Average Daily Flow(mgd) 0.06 0.05 0.06
Kaloko WWTP—Average Daily Flow(mgd) 0.02 0.016 0.018
Pass EPA laboratory quality control test? No Yes Yes
EFFLUENT REUSE PROGRAM
Total Volume of Effluent Recycled(kgal/yr) 0 0 0
SEWER LINE MAINTENANCE PROGRAM
Miles of Sewer Lines Cleaned 18 30 24
Miles of Sewer Lines Video Inspected 5 6 6
Number of Point Repairs Completed 7 15 11
PLANT MAINTENANCE PROGRAM
Number of Work Orders Completed 140 300 220
Number of Outstanding Work Orders 45 60 53
332
ENVIRONMENTAL MANAGEMENT
WASTEWATER DIVISION
Program Expenditures
FY 2017-18 ' FY 2018-19 FY 2019-20
Actual Budget Estimate
Number of Positions 60 61 71
Salaries and Wages 3,095,491.06 3,784,773 4,165,436
Operations 4,597,883.84 6,850,212 8,302,091
Equipment 300,943.19 212,385 769,665
Operator Training Facility 15,400.00 15,450 16,000
Program Total 8,009,718.09 10,862,820 13,253,192
Personnel Position Summary
FY 2017-18 FY 2018-19 FY 2019-20
Position Title Authorized Authorized Request
Assist Wastewater Treatment Plant Operator Temp 4 4 -
Assistant Wastewater Treatment Plant Operator 7 7 7
Civil Engineer III 1 1 1
Civil Engineer IV 2 3 3
Civil Engineer V - - 1
Civil Engineer VII 1 1 1
Clerk III 1 1 1
Engineering Student 1 1 1
Engineering Support Tech IV 1 1 1
Environmental Mgt Engineer - - 1
Geographic Systems Analyst I 1 - 1
Information Systems Analyst IV - - 1
Lead Plant Electrician/Electronics Repairer 1 1 1
Mechanical Repairer 2 2 2
Plant Electrician/Electronics Repairer 1 1 2
. Program Manager - 1 2
Sanitary Chemist I 1 1 1
Sanitary Chemist III 1 1 1
Sewer Maintenance Repairer 6 6 7
Sewer Maintenance Working Supervisor 2 2 2
Storekeeper 1 1 1
Student Helper I 1 1 1
Student Helper II 1 1 1
Trades Helper Temp - - 4
Wastewater Deputy Division Chief 1 1 1
Wastewater Operations Superintendent 2 2 2
Wastewater Plant Maintenance Mechanic 3 3 4
Wastewater Plant Maintenance Mechanic Supervisor 1 1 1
Wastewater Plant Working Supervisor III 1 1 1
Wastewater Project Manager 1 1 1
Wastewater Treatment Plant Operator I 5 5 5
333
ENVIRONMENTAL MANAGEMENT
WASTEWATER DIVISION
Personnel Position Summary (continued)
Wastewater Treatment Plant Operator II 2 2 2
Wastewater Treatment Plant Operator III 4 4 3
Wastewater Treatment Plant Operator IV 2 -2 5
Wastewater Treatment Plant Supervisor III 1 1 1
Wastewater Treatment Plant Supervisor IV 1 1 1
Total 60 61 71
FY 2017-18 FY 2018-19 FY 2019-20
Actual Budget Estimate
Fringe Benefits •
FICA 224,870.48 288,500 315,305
Pension Accumulation 569,422.13 713,800 911,926
Health Fund 260,026.90 443,500 584,832
Worker's Compensation 71,700.41 80,000 80,000
Total Fringe Benefits 1,126,019.92 1,525,800 1,892,063
Other Costs
Provision for Compensation Adjustment - - -
Replacement Reserve Account 192,503.34 500,000 500,000
Total Other Costs 192,503.34 500,000 500,000
334
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SHORT TERM CTIQN
PLANNING
SHORT TERM VACATION RENTAL
ENFORCEMENT FUND
Mission Statement
To establish and administer a program to regulate Short Term Vacation Rentals and to
manage their impacts on communities island-wide. A Short Term Vacation Rental is
defined as a dwelling unit of which the owner or operator does not reside on the building
site,that has no more than five bedrooms for rent on the building site, and that is rented
for a period of thirty consecutive days or less.
Department Goals
The Planning Department is responsible for the regulation of Short Term Vacation
Rentals. The Department's goals include determining where Short Term Vacation
Rentals are allowed to operate based on land use classification(e.g. commercial resort,
residential multi-family); defining operational standards for this type of business;
establishing a registration process;processing non-conforming use certificates and
special permits; and enforcing the Zoning Code related to this type of use.
The Planning Department is responsible for enforcement of this code and responding to
complaints related to Short Term Vacation Rentals. Additionally,the Planning
Department is required to maintain a list of all Short Term Vacation Rentals that have
registered or recevied a non-conforming use certificate.
Funding Source and Position Count
Short Term Vacation $800,000 Short Term Vacation Rental 7
Rental Enforcement Fund Enforcement Fund
Other $45,850 Other
Total Budget: $845,850 Total Number of Positions 7
335
PLANNING
SHORT TERM VACATION RENTAL
ENFORCEMENT FUND
Program Description
Short-term rental of residential units, as an alternative to traditional resort and hotel
accommodations, is an emerging trend in the visitor industry that continues to grow
across Hawai`i Island. Ordinance No. 2018-114 manages the impacts of these Short Term
Vacation Rentals by:
1. Defining where this use will be allowed;
2. Establishing provisions and standards to regulate this use;
3. Providing an avenue for an existing use deemed to be improper by this ordinance to
apply a for a non-conforming use certificate that would allow them to continue to
operate in a non-permitted district.
Pursuant to section 10-12, Hawaii County Charter, a special fund to be known as the
Short Term Vacation Rental Enforcement Fund is created by Ordinance 18-114. This
fund shall be administered by the Planning Director. The purpose of the fund is to support
efforts to enforce the County's Short Term Vacation Rental law. This account shall be
funded by all fees and fines collected in connection with the administration and
enforcement of this ordinance. The funds in this account shall be utilized to pay for
expenses that facilitate enforcement of the County's Short Term Vacation Rental law.
Expenditures under this account shall be made in accordance with appropriations adopted
by the Hawai`i County Council after receiving recommendations from the Planning
Director.
Program Objectives
1. The Short Term Vacation Rental Enforcement Fund shall be administered in an
efficient and responsible manner complying with all applicable ordinances and rules.
336
PLANNING
SHORT TERM VACATION
RENTAL
ENFORCEMENT FUND
Program Highlights
• Under development.
Program Measures
FY 2017-18 FY 2018-19 FY 2019-20
Actual Budget Estimate
Short Term Vacation Rental Registrations 0 1,600 1,600
Non-Conforming Use Certificates 0 0 800
Special Permits 0 0 5
Program Expenditures
FY 2017-18 FY 2018-19 FY 2019-20
Actual Budget Request
Number of Positions - - 7
Salaries and Wages - - 300,000
Operations - - 350,000
Equipment - - 38,450
Program Total - - 688,450
Personnel Position Summary
FY 2017-18 FY 2018-19 FY 2019-20
Actual Budget Estimate
Land Use Plans Checker I - - 2
Planner III - 3
Planning Inspector I - - 2
Total - - 7
337
•
PLANNING
•
SHORT TERM VACATION RENTAL
ENFORCEMENT FUND
FY 2017-18 FY 2018-19 FY 2019-20
• Actual Budget Estimate
Fringe Benefits
FICA - - 22,900
Pension Accumulation - - 69,000
Health Fund - - 65,500
Total Fringe Benefits - - 157,400
•
•
•
•
338
CEMETE1Y FUND
PARKS & RECREATION
CEMETERY FUND
Mission Statement
The Department of Parks and Recreation Cemetery Fund provides affordable burial
facilities for residents of Hawai`i County.
Department Goals
To improve,maintain and upkeep 'Alae Cemetery.
Program Description
The Cemetery Fund was authorized/to use the revenues from plot sales at `Alae Cemetery
for the improvement, maintenance, and upkeep of'Alae Cemetery.
Program Objectives
Conduct maintenance and repair activities.
Program Highlights
• Maintenance and upkeep of the cemetery has been done on a daily basis.
Funding Source and Position Count
Cemetery Fund $10,000 Cemetery Fund
Grant Revenue - Grant Revenue/Other
Total Budget: $10,000 Total Number of Positions
339
PARKS & RECREATION
CEMETERY FUND
•
Program Measures
• FY 2017-18 FY 2018-19 FY 2019-20
Actual Budget Estimate
Acres Maintained 42.37 42.37 • 42.37
•
Program Expenditures
FY 2017-18 FY 2018-19 FY 2019-20
Actual Budget Request
Operations - 10,000 10,000
Program Total - 10,000 10,000 •
•
•
•
•
•
•
•
340 •
BIKEWAY FUND
PARKS & RECREATION
BIKEWAY FUND
Mission Statement
The Department of Parks &Recreation Bikeway Fund promotes safe bicycling
transportation and recreation.
Department Goals
1. Provide safe bicycling recreational opportunities for all age groups.
2. Match local Bikeway Funds with federal money whenever possible and desirable.
3. Support programs,planning and physical bikeways (on-road and off-road)that
promote bicycling for transportation, recreation and sport.
4. Conduct maintenance and repair activities.
Program Description
The Bikeway Fund collects fees for the bikeway fund that will be used for the promotion
of bicycle education and recreational activities, as well as the maintenance of County
bikeways.
Funding Source and Position Count
Bikeway Fund $226,000 Bikeway Fund
Grant Revenue - Grant Revenue/Other
Total Budget: $226,000 Total Number of Positions
341
PARKS & RECREATION
BIKEWAY FUND
Program Objectives
1. Conduct one recreational bike activity in each of five recreational districts by
June 30, 2019.
Program Highlights
Hi hli hts
PATH—Peoples Advocacy for Trails Hawaii,through a grant with the County of
Hawaii, conducted bike education to 1,234 students at 22 schools and two gyms.
Program Measures
FY 2017-18 FY 2018-19 FY 2019-20
Actual Budget Estimate
Participants in Recreational Activities 0 270 270
Program Expenditures
FY 2017-18 FY 2018-19 FY 2019-20
Actual Budget Request
Operations 32,478.00 226,000 226,000
Equipment - -Program Total 32,478.00 226,000 226,000
342
BEAUTIFICATION FUND
PUBLIC WORKS
BEAUTIFICATION
FUND
Mission Statement
To beautify and enhance highways and roadways under the ownership, control and
jurisdiction of Hawai`i County.
Department Goals
1. To maintain several median strips in Kailua-Kona.
2. To control roadside trash by providing refuse containers and pick-up.
3. To maintain and provide new plantings along highways, roadways and County facilities
visible along highways and roadways to create green aesthetically pleasing landscape.
Program Description
The Beautification Fund involves planning projects and working with the community to
beautify the roadways and appropriate facilities in order to enhance the traveling experience.
Program Objectives
1. Continue to initiate two roadside planting projects every year.
2. Continue to plant or replant a minimum of ten trees each year.
3. Enhance and continue the existing Litter Pick-up along County Roads Program with
the Highways Division of the Department of Public Works.
Funding Source and Position Count
Beautification Fund $393,950 Beautification Fund
Grant Revenue - Grant Revenue/Other
Total Budget: $393,950 Total Number of Positions
343
PUBLIC WORKS
BEAUTIFICATION FUND
Program Highlights
Continue a cooperative program with the Department of Parks and Recreation to better
implement the beautification projects.
A cooperative program between the downtown associations in Hilo and Kona and the
Highways Division regarding trash bin installation and maintenance has been established.
Our crews remove trash and replace the liners. The Division also started a project to
support the hotels on Banyan Drive by trimming the banyan trees, cutting grass along the
sidewalk and maintaining the trash bins at the bus stops.
in the Kona district have been a cooperative effort with
Certain median strips landscaping p
the County contributing for irrigation water and the Kailua Village Business
Improvement District contributing all expenses for plant materials, irrigation systems and
labor to install and maintain.
Program Measures
FY 2017-18 FY 2018-19 FY 2019-20
Actual Budget Estimate
New Projects Initiated 4 2 2
Trees Planted 27 10 10
Additional Information:
Refuse Containers Provided Pahoa Village
(seven 55 gal Bins+two minimum 30 gal Bins for 7 7 7
recycling)
Refuse Containers Provided Puako Beach Road 6 6 6
(six 3 cu.yd.Bins+two minimum 30 gal Bins)
Refuse Containers provided on Banyan Drive(two
regular trash bins at the bus stops fronting Naniloa 2 2 2
hotel)
•
344
PUBLIC WORKS
BEAUTIFICATION FUND
Program Expenditures
FY 2017-18 FY 2018-19 FY 2019-20
Actual Budget Request
Salaries&Wages - -Operations 234,627.29 232,800.00 235,900.00
Equipment 39,154.25 161,150.00 158,050.00
Program Total 273,781.54 393,950.00 393,950.00
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VEHICLE DISPOSAL FUND
ENVIRONMENTAL MANAGEMENT
VEHICLE DISPOSAL FUND
Mission Statement
To protect public health and safety and the environment by removing and recycling
derelict and abandoned vehicles and properly disposing of waste generated from such
vehicles.
Department Goals
1. To remove derelict/abandoned vehicles from public roadways on a timely basis. This
includes all public roadways and private subdivision roadways that are open to public
access.
2. To process and properly manage all derelict/abandoned vehicles in a timely manner.
3. To coordinate special community events to remove derelict/abandoned vehicles
island-wide.
Program Description
The Derelict and Abandoned Vehicle Disposal Program provides for identification,
removal, and temporary storage of derelict/abandoned vehicles, as well as
processing/recycling of derelict vehicles in accordance with program procedures.
Program Objectives
1. Coordinate removal from public and private access roadways those vehicles classified
as abandoned/derelict.
2. Monitor the program and contracts to ensure that all derelict/abandoned vehicles are
being processed and recycled in compliance with Department of Health requirements.
3. Complete the remediation of the Kona Scrap metal facility.
4. Conduct at least one auction of eligible vehicles.
5. Conduct an annual abandoned vehicle disposal assistance event for the public.
Funding Source and Position Count
Vehicle Disposal Fund $3,366,110 Vehicle Disposal Fund 3
Grant Revenue - Grant Revenue/Other
Total Budget: $3,366,110 Total Number of Positions 3
346
ENVIRONMENTAL MANAGEMENT
VEHICLE DISPOSAL FUND
Program Highlights
• Received 1,563 vehicle incident reports forwarded from the County Police
Department in FY 2017-18. A total of 1,028 vehicles were towed to a salvage
facility or impounded as necessary. 616 vehicles were removed from West
Hawai`i, and 412 vehicles were removed from East Hawai`i. There were 431
vehicle incident reports received which were either not on location, duplicate
reports, on private property or towed by a private towing company. The
remaining balance of 104 reports that were requested to be towed through the
program were not on location when the contractor arrived.
• Held two abandoned vehicle auctions for the vehicles that were not claimed
by the registed owners.
Program Measures
FY 2017-18 FY 2018-19 FY 2019-20
Actual Budget Estimate
Vehicles Processed 1,028 700 1,200
Vehicles Investigated 1,563 1,000 1,500
Program Expenditures
FY 2017-18 FY 2018-19 FY 2019-20
Actual Budget Request
Number of Positions 3 3 3
Salaries and Wages 106,757.84 123,530 125,360
Operations 1,309,921.25 2,858,250 2,775,150
Equipment 26,852.55 184,000 1,000
Program Total 1,443,531.64 3,165,780 2,901,510
Personnel Position Summary
FY 2017-18 FY 2018-19 FY 2019-20
Position Title Authorized Budget Request
Derelict/Abandoned.Vehicle Coordinator 2 2 2
Clerk III 1 1 1
Total 3 3 3
347
' I
ENVIRONMENTAL MANAGEMENT
VEHICLE DISPOSAL FUND MISCELLANEOUS
FY 2017-18 FY 2018-19 FY 2019-20
Actual Budget Request
Fringe Benefits
FICA 6,524.76 9,500 9,600
Pension Accumulation 15,373.71 23,500 28,000
Health Fund 16,166.68 28,000 25,000
Worker's Compensation - 2,000 2,000
Total Fringe Benefits 38,065.15 63,000 64,600
Other Costs
Provision for Compensation Adjustment - - -
Transfer to Debt Service - 225,000 400,000
Total Other Costs - - -
Total Miscellaneous - - -
348
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J)
•
SO II �STE FUND
ENVIRONMENTAL MANAGEMENT
SOLID WASTE FUND
Mission Statement
To protect public health and the environment by receiving, handling and properly
disposing of solid waste generated within the County of Hawai`i, following applicable
Federal, State, and Local laws and regulations. To develop, maintain, and enhance
programs which encourage the public to divert recyclable and reusable materials from
disposal.
Department Goals
1. Continue planning for and evaluating revenue producing programs and grants to
reduce the Solid Waste Division's dependency on the General Fund and to ultimately
become financially self-sufficient.
2. Comply with Federal, State, and Local laws and regulations relating to solid waste
management.
3. Provide clean and convenient transfer stations island-wide for the public to safely
dispose of household refuse and divert recyclable materials away from the landfill.
4. Provide safe and efficient disposal sites for commercial solid waste.
5. Target a 40%reduction or diversion rate for our recyclable commodities from
entering the landfill by 2020. Provide convenient options for residents to recycle and
reuse materials.
6. Continue planning for the future use, closure, and/or replacement of selected facilities
based on evolving technology, regulations and demands on manpower and facilities.
7. Continue post-closure maintenance and monitoring at the Kailua and Waimea
landfills in accordance with Federal and State regulations.
8. Continue to provide convenient events and locations island-wide for the proper
disposal of household hazardous waste,used motor oil, and e-waste.
9. Continue to utilize the Notice of Authorization system to maximize airspace at the
South Hilo Sanitary Landfill and assist with final closure plans by directing
construction and demolition debris to the West Hawaii Sanitary Landfill.
Funding Source and Position Count
Solid Waste Fund $16,141,961 Solid Waste Fund 129
Subsidy $19,519,495 Grant Revenue/Other 1
Grant Revenue $ 729,883
Total Budget: $36,391,339 Total Number of Positions 130
349
ENVIRONMENTAL MANAGEMENT
SOLID WASTE FUND
Program Description
The Solid Waste Division operates and maintains, by either County personnel or by
contractual services, all solid waste collection, disposal,recycling and reuse facilities in
the County of Hawai`i, in accordance with Federal, State and Local laws and regulations.
This includes two active landfills,two inactive landfills,twenty-two transfer stations,
seven reuse centers and island-wide hauling operations. This also includes various events
that are held to collect more specialized materials such as household hazardous waste and
e-waste.
Program Objectives
1. Complete the update of the Integrated Solid Waste Management Plan for the County
of Hawai`i.
2. Continue repairs and enhancement services at all County transfer stations.
3. Fleet Maintenance - continue a daily maintenance checklist and recurring replacement
schedule on our heavy equipment based on age and repair costs. Incorporate
equipment inspection program for heavy equipment.
4. Continue to comply with Department of Health Chapter 58.1 Hawai`i Administrative
Rules to ban or require source separation of green waste from entering County disposal
facilities.
5. Continue to expand the County's green waste collection to additional Transfer Stations
island-wide. Improve the County's ability to process green waste into usable
commodities such as compost and mulch for residential and agricultural use.
6. Complete work for leasing new location for a Compost Facility in East Hawai'i. This
facility will be used to compost greenwaste, food waste and contaminated paper.
7. Continue to communicate with tire vendors within Hawai'i County regarding the
County's ban on disposal of tires within solid waste facilities and the obligation they have
to collect appropriate disposal fees.
8. Continue post-closure maintenance and monitoring of Kailua and old Waimea landfills.
9. Continue to provide recycling education, glass and mixed recyclables, e-waste
collections,used motor oil collection, reuse centers and household hazardous waste
collections.
10. Continue to support the State DOH HI-5 programs and redemption centers for the
public.
11. Begin construction for the closure of the South Hilo Sanitary Landfill to comply with
DOH mandates.
350
ENVIRONMENTAL MANAGEMENT
SOLID WASTE FUND
Program Highlights
• Began cleanup of the Kailua Scrap metal facility as approved by DOH.
• Finalize filling of lifts at the SHSL to complete remainder of the landfill cell in
preparation for final closure.
• Achieved a 19% diversion rate of recyclable commodities from entering the landfill
through County diversion programs. County was unable to get additional diversion
information from State of Hawai`i DOH, which factors in data obtained on private
recyclers.
• Achieved a rate of redemption of 88% for the HI-5 program in FY 2017-2018.
Program Measures
FY 2017-18 FY 2018-19 FY 2019-20
Actual Budget Estimate
Additional Information
East Hawaii
Tons of Refuse Disposed at Transfer Stations 37,033.34 37,000 37,000
Transfer Stations Maintained 8 8 8
Total Chutes for Container Trailers 15 15 15
Total Container Trailers Available 40 40 40
Active Landfills Maintained 1 1 1
Reuse Centers 3 3 2
Recycling Processing&Collection Centers 8 8 8
Total Tonnage Disposed at Hilo Landfill 75,342.84 32,000 -
West Hawaii
Tons of Refuse Disposed at Transfer Stations 46,358.70 47,000 47,000
Transfer Stations Maintained 14 14 14
Total Chutes for Container Trailers 17 17 17
Total Container Trailers Available 39 39 39
Active Landfills Maintained 1 1 1
Reuse Centers 4 4 2
Closed Landfills Maintained 2 2 2
Recycling Processing&Collection Centers 14 12 14
Total Tonnage Disposal at West Hawai`i Landfill 148,853.31 180,000 240,000
County-wide diversion from landfill rate* 19% 25% 25%
*Rates primarily reflect diversion through County programs and includes a/limited amount of data
available on private recycling.
351
ENVIRONMENTAL MANAGEMENT
SOLID WASTE FUND
Program Expenditures
FY 2017-18 FY 2018-19 FY 2019-20
Actual Budget Request
Number of Positions 129 130 130
Salaries and Wages 6,617,023.39 6,801,832 6,984,575
Operations 19,841,451.58 25,869,904 25,784,964
Equipment 85,522.36 51,350 12,400
Program Total 26,543,997.33 32,723,086 32,781,939
Personnel Position Summary
Position Title FY 2017-18 FY 2018-19 FY 2019-20
Authorized Authorized Request
Civil Engineer III 1 1 1
Clerk III 1 1 1
Environmental Compliance Specialist 1 1 1
Equipment Operator II Temp 1 1 1
Equipment Operator III 36 37 37
Equipment Operator III Temp 1 1 1
Laborer II 1 1 1
Lead Solid Waste Transfer Station Attendant 2 2 2
Program Support Technician 1 1 1
Recycling Coordinator 1 1 1
Recycling Specialist I 1 1 1 1
Recycling Specialist II 2-, 3 3
Recycling Specialist III 1 1 1
Safety Driver Improvement Coordinator 1 1 1
Scale Attendant 4 4 4
Solid Waste Deputy Operations Division Chief 1 1 1
Solid Waste Facility Attendant 53 52 52
Solid Waste Operations Division Chief 1 1 1
Solid Waste Superintendent 2 2 2
Solid.Waste Supervisor 4 4 4
Solid Waste Transfer Station Attendant Temp 3 3 3
Solid Waste Working Supervisor 4 4 4
Solid Waste Working Supervisor Temp 3 3 3
Student Helper I 1 1 1
Student Helper II 1 1 1
Welder 1 1 1
Total 129 130 130
352
ENVIRONMENTAL MANAGEMENT
SOLID WASTE FUND MISCELLANEOUS
FY 2017-18 FY 2018-19 FY 2019-20
Actual Budget Request
Fringe Benefits
FICA 476,014.86 526,738 538,000
County Pensions 1,264,789.35 1,301,931 1,546,000
Health Fund 709,870.92 854,400 854,400
Vacation Pay - 30,000 30,000
Worker's Compensation 544,282.28 641,000 641,000
Total Fringe Benefits 2,994,957.41 3,354,069 3,609,400
Other Costs
Provision for Compensation Adjustment - - -
Total Other Costs - - -
Total Miscellaneous 2,994,957.41 3,354,069 3,609,400
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GOLF COURSE FUND
PARKS & RECREATION
GOLF COURSE FUND
Mission Statement
The Department of Parks & Recreation Golf Course Fund strives to provide a quality
recreational experience for the golfing community with excellence, integrity and aloha.
Department Goals
To continue to provide the golf public with a challenging, safe, and well-maintained
facility.
Program Description
This program operates and maintains the only public golf course on the Island of Hawai`i.
Activities include the maintenance of grounds and facilities, and the scheduling of all golf
activities.
Funding Source and Position Count
Golf Course Fund $ 852,277 Golf Course Fund 20
Subsidy $ 625,429 Grant Revenue/Other -
Total Budget: $1,477,706 Total Number of Positions 20
354
PARKS & RECREATION
GOLF COURSE FUND
Program Objectives
1. Improve, beautify and maintain the greens, tees and fairways at the Hilo Municipal
Golf Course by:
a. aerating all golf course greens in October and May, weather permitting;
b. verticut and de-thatch all greens in July, October, January, and April, weather
permitting, or as needed;
c. controlling application of fertilizer and pesticide to greens, fairways and tees
weekly, or as needed;
d. controlling application of herbicide to greens,tees, stream beds, ditches and course
boundaries weekly, or as needed;
e. daily mowing of greens;
f. mowing of tee tops every Thursday, weather permitting;
g. mowing of fairways Monday through Friday,weather permitting;
h. top dressing greens monthly,weather permitting;
i. rolling of greens on a weekly basis, or as needed.
2. Schedule and assign tee times for:
a. individuals and groups on a daily basis;
b. club tournaments every six months;
c. larger fundraising tournaments on an annual basis. Targeting,but not limited to six
fundraisers per fiscal year.
3. Schedule inspection and repairs of course structures, clubhouse facilities and
maintenance warehouse during the months of July, October, January, and April.
4. Daily routine inspections and maintenance of equipment, course vehicles and safety
equipment.
5. 100% of employees will be exposed to safety talks at least once per month.
355
PARKS & RECREATION
GOLF COURSE FUND
Program Measures
FY 2017-18 FY 2018-19 FY 2019-20
Actual Budget Estimate
Acres Maintained 124 124 124
Rounds of Golf 58,504 73,000 73,000
Tournaments 10 10 12
Aerated Greens 19 38 38
Course Closures 8 10 10
Play Suspensions 20 15 15
Program Expenditures
FY 2017-18 FY 2018-19 FY 2019-20
Actual Budget Request
Number of Positions 20 20 20
Salaries and Wages 846,297.98 875,177 891,370
Operations 138,364.92 191,756 202,184
Equipment - 50 50
Program Total 984,662.90 1,066,983 1,093,604
Personnel Position Summary
FY 2017-18 FY 2018-19 FY 2019-20
Position Title Authorized Authorized Request
Equipment Operator I Temp 1 1 1
Golf Course Groundskeeper I 7 7 7
Golf Course Groundskeeper II 4 4 4
Golf Course Groundskeeper III 1 1 1
Golf Course Maintenance Supervisor 1 1 1
Golf Course Administrator 1 1 1
Golf Course Operations Assistant 1 1 1
Golf Course Starter 1 1 1
Golf Course Starter'AT 2 2 2
Mechanical Repairer-Welder 1 1 1
Total 20 20 1 20
356
PARKS & RECREATION
GOLF COURSE FUND MISCELLANEOUS
FY 2017-18 FY 2018-19 FY 2019-20
Actual Budget . Request
Fringe Benefits
FICA 61,030.20 64,000 64,000
Pension Accumulation 151,663.47 167,234 196,102
Health Fund 104,527.71 118,000 118,000
Worker's Compensation 853.00 6,000 6,000
Total Fringe Benefits 318,074.38 355,234 384,102
Other Costs
Provision for Compensation Adjustment - - -
Total Other Costs - - -
Total Miscellaneous 318,074.38 355,234 384,102
357
GEOTHERMAL
RELOCATION •St
COMMUNITY BENEFITS
FUND
PLANNING
GEOTHERMAL RELOCATION & COMMUNITY
BENEFITS FUND
Mission Statement
To establish and administer a geothermal relocation and community benefits program for
the relocation of qualified owner-occupants residing near the Puna Geothermal Venture's
plant who want to be permanently relocated, and to fund expenditures for the benefit of
Lower Puna.
Department Goals
The Planning Department is authorized to establish a program for the relocation of
owner-occupants residing near the Puna Geothermal Venture's plant and who want to be
permanently relocated, and to fund expenditures for the benefit of Lower Puna, including,
but not limited to,road improvements, water infrastructure development, land
acquisition,parks and recreational facility needs, civil defense, and mass transit
improvements.
The Planning Director is hereby authorized to purchase the affected properties by
negotiation for not more than 130% of the assessed value, as determined by the Real
Property Tax Division of the Department of Finance, and dispose of the affected
properties by public auction or pursuant to Article 19 of Chapter 2, with the exception of
the requirement for council resolution found in Section 2-111(a).
Complete the purchases of new relocation requests and complete disposition such
properties. Complete the request(s)to fund Community Benefits for Lower Puna
submitted by District 4 and District 5 Council offices.
Funding Source and Position Count
Geothermal Relocation & $1,000,000 Geothermal Relocation &
Community Benefits Fund Community Benefits Fund
Grant Revenue - Grant Revenue/Other
Total Budget: $1,000,000 Total Number of Positions
358
PLANNING
GEOTHERMAL RELOCATION & COMMUNITY
BENEFITS FUND
Program Description
Ordinance No. 08-37 renamed and redefined the Geothermal Relocation Revolving Fund
Program to the Geothermal Relocation and Community Benefits Fund Program. The
Geothermal Relocation and Community Benefits Program shall be funded by proceeds
from the following sources:
1. Geothermal royalties received from the Department of Land and Natural Resources.
2. Proceeds from the sale of properties purchased under this program.
3. Rental fees from any of the properties purchased under this program.
The proceeds from the fund shall be used for the necessary expenses in administering and
carrying out the purposes of the geothermal relocation and community benefits program.
Expenditures relating to the geothermal relocation and community benefits program •
include,but are not limited to:
1. The costs of any necessary appraisals required under this program.
2. The payment of necessary fees and expenses.
3. The costs of the purchase of an affected dwelling and property in accordance with this
chapter, if necessary.
4. The costs necessary to dispose of affected dwelling and property.
5. Expenditures for public purposes including road improvement,water infrastructure,
land acquisition, parks and recreational facility needs, civil defense, and mass transit
improvements.
(A) Funds shall be expended in Lower Puna, which is defined as extending from
Hawaiian Paradise Park Subdivision to Kalapana and including Orchidland
Estates, Ainaloa, Hawaiian Beaches, Hawaiian Shores, Kapoho,Pahoa,
Nanawale, Leilani Estates, and other communities proximate to Pahoa.
(B) Expenditures under this subsection shall be made in accordance with
appropriations adopted by the Hawai`i County Council after receiving
recommendations from the Planning Director.
Program Objectives
1. The Geothermal Relocation and Community Benefits Fund shall be administered in
an efficient and responsible manner complying with all applicable ordinances and
rules.
359
PLANNING
GEOTHERMAL RELOCATION
& COMMUNITY
BENEFITS FUND
Program Highlights
• The 2018 Kilauea lava eruption had significant impacts on the Geothermal Relocation
and Community Benefits Fund. Three properties that were purchased in Fiscal Year
2016-2017 were covered with lava and the residential structures were lost. These
properties remain in the possession of the County.
• The Department received three applications for Community Benefits to enhance parks
and-recreational facilities. One application to provide interne services and computers
at the Pahoa Neighborhood Facility received funding through Council contingency
funds.
Program Measures
FY 2017-18 FY 2018-19 FY 2019-20
Actual Budget Estimate
Community Benefits 0 0 1
Dwellings Acquired 0 2 1
Dwellings Sold 0 2 1
Program Expenditures
FY 2017-18 FY 2018-19 FY 2019-20
Actual Budget Request
Community Benefits - - -
Operations 9,369.48 1,000,000 1,000,000
Program Total 9,369.48 1,000,000 1,000,000
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HOUSING FUND
HOUSING
OFFICE OF HOUSING .& COMMUNITY
DEVELOPMENT
Mission Statement.
To provide for the development of viable communities in Hawai`i County by providing
decent housing, suitable living environments and expanding economic opportunities.
Department Goals
1. Administrative Division
To deliver services efficiently, effectively, and fairly to the public and to provide
necessary support services to the Existing Housing, Community Development, and
Grants Management Divisions.
2. Community\Development Division
To facilitate the development of housing opportunities that meets the needs of low-
and moderate-income residents through community collaboration and data research,
policy development and implementation, resource coordination,project development
and compliance oversight.
3. Existing Housing Division
To maximize the use of the existing housing stock within the County by offering
expanded opportunities for low income household for rental assistance and self-
sufficiency programs.
Funding Source and Position Count
Housing Fund $ 627,795 Housing Fund—Federal/County Split 51
Subsidy $ 2,125,927 Grant Revenue/Other 2
Grant Revenue $21,049,932
Other $ 2,518,171
Total Budget $26,321,825 Total Number of Positions 53
361
HOUSING
OFFICE OF HOUSING & COMMUNITY
DEVELOPMENT
Department Goals (continued)
4. Grants Management Division
To provide for maximum community development opportunities through the use of funds
from the U. S. Department of Housing and Urban Development(HUD),the U.S.
Department of Labor(USDOL), and other appropriate grants and programs.
Program Description
Administrative Division
The Administrative Division is responsible for the accounting, clerical, and technology
support services to the department.
Community Development Division
The Community Development Division is responsible for the data coordination,program/
policy compliance and support, and project development and construction management
for programs and projects that benefit low-to moderate-income residents.
The Planning Branch provides data coordination,program and policy compliance and
support, while the Development Branch provides project development and construction
management.
Existing Housing Division
The Existing Housing Division(EHD)manages the Office of Housing and Community
Development's (OHCD) housing programs.
The Family Self-Sufficiency Branch administers the Section 8 Family Self-Sufficiency
Program and the Section 8 Homeownership Option Program.
The Rental Assistance Branch administers the Housing Choice Voucher (Section 8)
Program, the Section 8 Project-Based Voucher Program and the HOME Tenant-Based
Rental Assistance Program. The EHD also monitors the management of the Kula`imano
Elderly Housing, Kaloko Housing Project (aka Ulu Wini), Hale Kikaha Housing Project
(aka Micro Units) and the `Ouli `Ekahi Housing Project.
362
HOUSING
OFFICE OF HOUSING & COMMUNITY
DEVELOPMENT
Program Description (continued)
The Housing Programs Branch administers the Residential Repair Program (RRP).
Grants Management Division
The Grants Management Division is responsible for the administration of federal grants,
which primarily benefit low- and moderate- income persons.
The Grants Administration Branch is responsible for the Community Development Block
Grant(CDBG), HOME Investment Partnerships Program(HOME),National Housing
Trust Fund and other Grant Programs.
The Workforce Development Branch administers the Workforce Investment and
Opportunity Act(WIOA) grant. The purpose of the WIOA is to:
• Increase access for individuals and those with barriers to employment;
• create opportunities for employment, education, training, support services;
• Increase employment,retention, earnings;
• Increase attainment of credentials;
• Improve the quality of the workforce;
• Reduce welfare dependency;
• Increase economic self-sufficiency; and
• Meet the skill requirements of employers.
Program Objectives
Community Development Division
Development Branch
1. Provide construction management oversight for affordable housing projects.
Planning Branch
1. Execute four affordable housing agreements.
2. Provide 30 Fair Housing trainings for general audiences.
3. Provide one Fair Housing training for a non-/limited-English audience.
4. Recruit four new landlords to attend the Fair Housing trainings.
5. Assist 100 clients with Fair Housing inquiries/issues.
363
N
HOUSING
OFFICE OF HOUSING & COMMUNITY
DEVELOPMENT
Program Objectives (continued)
Existing Housing Division
Family Self Sufficiency Branch
Family Self Sufficiency Program
• Provide services to at least 10 new participants through the Section 8 Family Self-
Sufficiency Program by June 30, 2019.
Section 8 Homeownership Option Program
• Complete one Section 8 Homeownership Option Program transactions with an
eligible program participant.
Housing Programs Branch
Residential Repair Program
• Pending approval of grant application,may provide loans and complete home repairs
for ten low and moderate income home owners.
Rental Assistance Branch
Housing Choice Voucher (Section 8)Program
• Maintain a 96%utilization rate of HUD provided funding for the Housing Choice
Voucher (Section 8) Program.
HOME Tenant Based Rental Assistance Program
• Maintain 96%utilization rate of funding for Tenant Based Rental Assistance
Program.
Grants Management Division
Grants Administration Branch
CDBG
• Fund, monitor and/or complete approximately 10 CDBG projects in accordance with
program regulations. Projects will benefit at least 80%low- and moderate-income
persons.
364
HOUSING
OFFICE OF HOUSING & COMMUNITY
DEVELOPMENT
Program Objectives (continued)
HOME
• Fund, administer and/or complete approximately two HOME projects in accordance
with program regulations. Projects will benefit 100%low and moderate income
persons.
HOUSING TRUST FUND
• Fund, administer and/or complete one rental housing project in accordance with
program regulations. The project will benefit 100% of extremely low income persons.
Workforce Development Branch
WIOA
• Provide services to: 155 adults who are 18 years of age and older and meet the
income requirement. 69 dislocated workers who have recently been laid off due to
company closure or who have been given notice of layoff. 106 in-school youth (ages
14-18) and out-of-school youth(ages 14-21) who are considered disadvantaged with
at least one of the WIOA program barriers.
• Manage the American Job Center Hawai`i (AJCH) where clients can access various
services in one location.
• Provide Employer services through the AJCH. Provide free services such as
information like labor market trend information to help plan for business expansion,
relocation, future hiring and training needs.
• Provide recruitment campaigns for new business ventures or facilities needing a large
number of specialized workers.
Program Highlights
Community Development Division
1. Initiated Fair Housing Compliance (showers and sidewalks)projects at Ulu Wini
Housing;
2. Initiated planning and design of roof replacement at 'Ouli `Ekahi;
3. Initiated and design for site improvements at Kula`imano Elderly Housing;
4. Initiated planning and design of certified kitchen at West Hawaii Emergency Shelter;
5. Processed four re-sale of homes at Kamakoa Nui, Waikoloa;
6. Initiated one housing related study;
7. Assisted with Construction Management of Mohouli II Senior Housing Project;
8. Provided 14 Fair Housing trainings island-wide;
365
HOUSING
OFFICE OF HOUSING & COMMUNITY
DEVELOPMENT
Program Highlights (continued)
9. Recruited 14 new landlords to attend the Fair Housing trainings; and
10. Assisted 114 clients with Fair Housing inquires/issues.
Existing Housing Division
1. Rental Assistance Programs: Assisted 1,900 low and moderate-income
persons/families through the Housing Choice Voucher(Section 8)Program and the
HOME Tenant Based Rent Assistance Programs. Maintained a 99%utilization rate of
program funds.
2. Family Self Sufficiency Program: Working with 45 families.
Grants Management Division
The Hawai`i County OHCD executed a Grant Agreement with U. S. Department of
Housing and Urban Development(HUD) for 2018 CDBG funding for$2,694,402 and is
in the process of conducting the environmental reviews for its 2018 selected projects. In
the past fiscal year,the CDBG funded projects that are in progress or have been
completed include:
1. The rehabilitation of five owner-occupied units to meet health and safety standards;
2. The acquisition of a Wildland Brush Truck for the Pahala Fire Station;
3. Completed the tree removal project and started the perimeter fencing project at the
Boys and Girls Club of the Big Island;
4. Completed the acquisition of two passenger vehicles for the Mobile Homeless
Outreach Service Program;
5. Started the construction of the Hilo Adult Day Care Center, 95% completed;
6. Initiated the design and construction of the West Hawai`i Certified Kitchen;
7. Initiated the design and rehabilitation of the Kula`imano Senior Housing Project;
8. Completed the renovations for the Kona Domestic Abuse Shelter;
9. Completed the acquisition of two refrigerated trucks for the Food Basket.
366
HOUSING
OFFICE OF HOUSING & COMMUNITY
DEVELOPMENT
Program Highlights (continued)
For the HOME Investment Partnerships Program,the Hawai`i County OHCD:
1. Provided rental assistance to two new families for a total of 64 families on its Tenant-
Based rental Assistance Payments Program;
2. Completed the construction of the Mohouli Heights Senior Neighborhood Phase 2
project providing 30 rental units for the elderly.
WIOA Division
Established the American Job Center Hawai`i.
The Hawai`i County OHCD submitted its 2017-18 Consolidated Annual Performance
Evaluation Report(CAPER)to HUD.
The Hawai`i County OHCD is currently in the 2019 CDBG funding process. Public
hearings were conducted and completed to solicit project proposals from government and
non-profit agencies. The Hawai`i County OHCD anticipates receiving $2,500,000 in
• CDBG funds.
Program Measures
Community Development Division FY 2017-18 FY 2018-19 FY 2019-20
Actual Budget Estimate
#of affordable housing agreements executed 1 4 4
#of transitional units constructed - - -
#of for—sale housing units constructed 0 20 20
#of permanent housing units for homeless clients 0 0 0
#of housing—related studies completed 0 1 0
#of FH awareness videos completed - - -
#of FH#trainings for general audiences 36 30 30
#of FH trainings for non-/limited-English audiences 0 1 1
#of new landlords attending Fair Housing training 14 4 4
#of persons assisted with FH inquiries/issues 114 100 100
#of housing projects provided assistance - - -
#of projects assisted with construction management 1 2 2
Note:(*)indicates that we will no longer be monitoring this measure.
367
HOUSING
OFFICE OF HOUSING & COMMUNITY
DEVELOPMENT
Existing Housing Division FY 2017-18 FY 2018-19 FY 2019-20
Actual Budget Estimate
Amt of funds Administered through the Housing $16,579,580.04 $18,725,000 $18,639,329
Choice Voucher Program
Housing Choice Voucher Program:
%of funds utilized(total amount of rental assistance 96% 96% 96%
used as a percent of the budget authorized) _
Tenant Based Rental Assistance Program:
%of funds utilized(total amount of rental assistance 96% 96% 96%
used as a percent of the budget authorized)
Section 8 Family Self-Sufficiency Program: 44 50 60
#of participants on contract with program
Section 8 Homeownership Program:
#of participants who purchased a home through the 0 3 5
program
#of loans approved for eligible low and moderate
income owner-occupant home owners 5 10 10
Grants Management Division FY 2017-18 FY 2018-19 FY 2019-20
Actual Budget Estimate
$of grant funds received for the County. Solicit CDBG$2,694,402 CDBG$2,500,000
project proposal,review,rank,rate,make CDBG$2,524,362 HOME$2,431,510 HOME$3,000,000
recommendations fora approval for grants and execute HOME ,
ppHTF$1,425,000 HTF$1,425,000
WIOA WIOA$1,300,000 WIOA$1,100,000
grant agreements
Spend down CDBG funds to comply with HUD's 1.23 <1.5 <1.5
ratio of grant amount to balance by April
%of CDBG funds that will benefit persons earning 100% 100% 100%
less than 80%of the median income as established by
HUD
%of HOME funds that will benefit persons earning 0% 100% 100%
less than 80%of the median income as established by
HUD
%of HTF funds that will benefit persons earning less 0% 100% 100%
than 30%of the median income as established by
HUD
#of Adults served through the WIOA*Program 112 160 160
#of Dislocated Workers served through WIOA* 49 100 100
Program
#of Youth served through WIOA*Program 99 140 140
#of HUD projects administered/monitored 27 31 31
* WIOA replaces WIA. WIA will no longer be monitored.
368
•
HOUSING
OFFICE OF HOUSING & COMMUNITY
DEVELOPMENT
•
Program Expenditures
FY 2017-18 FY 2018-19 .FY 2019-20
Actual Budget Request
Number of Positions 53 53 53
Salaries and Wages 2,868,911.96 3,045,359 3,040,720
Operations 17,179,744.43 20,700,563 20,886,547
Equipment 46,063.56 132,600 196,400
Program Total 20,094,719.95 23,878,522 24,123,667
•
369
HOUSING
KULA'IMANO ELDERLY HOUSING FUND
FY 2017-18 FY 2018-19 FY 2019-20
Actual Budget Request
Operations 312,298.56 395,485 403,635
Equipment - 34,000 34,000
Program Total 312,298.56 429,485 437,635
•
•
370
HOUSING
HI HOUSING FUND
FY 2017-18 FY 2018-19 FY 2019-20
Actual Budget Request
Operations 276,702.92 372,450 372,450
Equipment - 10,000 10,000
Program Total 276,702.92 382,450 382,450
371
1
HOUSING
OFFICE OF HOUSING & COMMUNITY
DEVELOPMENT
Personnel Position Summary
FY 2017-18 FY 2018-19 FY 2019-20
Position Title Actual Budget Estimate
Housing Administrator 1 1 1
Assistant Housing Administrator 1 1 1
Account Clerk 1 1 2
Accountant II 2 2 2
Accountant III 1 1 1
Accountant IV 1 1 1
Clerk II 2 2 2
Clerk III 2 2 2
Housing&Community Dev Specialist II 1 1 1
Housing&Community Dev Specialist III 13 13 12
Housing&Community Dev Specialist IV 2 2 3
Housing&Community Dev Specialist V 11 11 11
Housing&Community Dev Specialist VI 3 3 3
Housing&Community Development Technician II 2 2 2
Housing Administrative Assistant 1 1 1
Housing Quality Standards Technician III 2 2 2
Private Secretary 1 1 1
Senior Account Clerk 2 2 2
Special Program Coordinator 2 2 1
Student Helper I 2 2 2
Total 53 53 53
Miscellaneous
FY 2017-18 FY 2018-19 FY 2019-20
Actual Budget Estimate
Fringe Benefits 1
FICA 205,069.12 232,970 232,616 1
Pension Accumulation 502,944.22 578,618 668,959
Health Fund 300,331.31 364,160 412,350
Total Fringe Benefits 1,008,344.65 1,175,748 1,313,925
Other Costs
Provision for Compensation Adjustments - - -
`Ouli Bkahi Housing Proj Repl Reserve Acct - 11,550 11,550
. Ulu Wini Repl Reserve Acct - - 39,571
Hale Kikaha Repl Reserve Acct - - 13,027
Total Other Costs - 11,550 64,148
Total Miscellaneous 1,008,344.65 1,187,298 1,378,073
372
GEOTHERMAL
ASSET FUND
PLANNING
GEOTHERMAL ASSET FUND
•
Mission Statement
The Geothermal Asset Fund shall be fund by payments made by Puna Geothermal
Venture, a Hawai`i Partnership, its successors or assignees and the State of Hawai`i for
the purpose of compensating persons impacted by geothermal energy development
activities pursuant to the provisions incorporated in Geothermal Resource Permit No. 2.
Department Goals
The Planning Commission is authorized to direct the payment of money from the
Geothermal Asset Fund to claimant(s)whom the Planning Commission finds has been
adversely impactedby activities authorized or unauthorized by Geothermal Resource
Permit No. 2, issued by the County of Hawaii, and to authorize payment for community
approved geothermal impact mitigation projects within the District of Puna.
Program Description
All Claims for release of monies from the Geothermal Asset fund will be presented to
and reviewed by a Profession Claims Adjuster, who will then present its findings and
recommendations to the Planning Commission. The Planning Commission will review
these findings and then render a decision.
Program Objectives
The Geothermal Asset Fund shall be administered in an efficient and responsible manner
complying with all applicable ordinances and rules.
Program Highlights
There has been limited activity in terms of claims to the Geothermal Asset Funds,no new
claims were requested or paid out. There were no expenditures from FY 2017-18.
Funding Source and Position Count
Geothermal Asset Fund $50,000 Geothermal Asset Fund
Grant Revenue - Grant Revenue/Other
Total Budget: $50,000 Total Number of Positions
373
PLANNING
GEOTHERMAL ASSET FUND
Program Measures
FY 2017-18 FY 2018-19 FY 2019-20
Actual Budget Estimate
Claims 0 1 1
Program Expenditures
FY 2017-18 FY 2018-19 FY 2019-20
Actual Budget Request
Operations - 50,000 50,000 -
Program Total - 50,000 50,000 •
•
374