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TAX BOARD OF REVIEW
County of Hawai'i d�
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101 Pauahi Street, Suite 4 -�
Hilo,Hawaii 96720-4224
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December 27, 2019
The Honorable Harry Kim, Mayor
County of Hawaii
25 Aupuni Street
Hilo, Hawaii 96720
The Honorable Aaron Chung
and Members of the County Council
County of Hawaii
25 Aupuni Street
Hilo, HI 96720
Dear Mayor Kim, Chairman Chung and Members of the County Council:
Pursuant to Chapter 19 of the Hawaii County Code, enclosed please find the
2019 Annual Report of the Real Property Tax Board of Review.
Thank you for your time.
Respectfully submitted,
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Grace Reinhard
Chairperson
/enclosure
cc: Deanna Sako, Director of Finance
Lisa Miura, Real Property Tax Administrator
Comm. No.DEC'• I
Ref. To: QL
Ref. Date 2' 7 21119
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Harry Kim ,N: Deanna S. Sako
•c ; ,�:•I Finance Director
Mayor ._
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4.'.4'of N.+!�` Steven A.Hunt
Deputy Director
County of Hawaii
DEPARTMENT OF FINANCE-REAL PROPERTY TAX
Aupuni Center • 101 Pauahi Street • Suite 4 • Hilo,Hawai`i 96720-4679 • Fax(808)961-8415
Appraisers(808)961-8354 • Clerical(808)961-8201 • Collections(808)961-8282
West Hawai`i Civic Center • 74-5044 Ane Keohokalole Hwy. • Bldg.D,2nd Flr. • Kailua Kona,Hawai`i 96740
Fax(808)327-3538 • Appraisers(808)323-4881 • Clerical(808)323-4880•
'Website:www.hawaiipropertytax.com
REAL PROPERTY TAX BOARD OF REVIEW
2019 ANNUAL REPORT
December 15, 2019
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Introduction
Pursuant to the provisions of Chapter 19, Article 12, Section 19-97(e), Hawaii County
Code as amended, the members of the Real Property Tax Board of Review submit the
following report of activities and recommendations for the 2019-2020 tax year. The
recommendations relate to both legislative and administrative matters.
• The following is a list of the officers and members of the Board:
Emygrace Reinhard, Chairperson
Michael Hughes, Vice-Chairperson
Wesley Takai
Nelson Harano
Reiko Ford
Board Membership
• The following is a list of the Board members and when their term ends:
Board Member Term Ends — December 31,
Wesley Takai 2019
Emygrace Reinhard 2020
Michael Hughes 2021
Nelson Harano 2022
Reiko Ford 2023
•
Hawai`i County is an Equal Opportunity Provider and Employer
2019 Tax Board of Review Annual Report 2
Activities
Organizational Meeting
The annual organizational meeting of the Board was held on March 6, 2019 at the Real
Property Tax Conference Room in Hilo for the purpose of electing officers and
establishing a tentative appeal hearing schedule for hearings to be held in both Hilo and
Kona. Emygrace Reinhard was elected as Chairperson and Michael Hughes as Vice-
Chairperson. The annual workshop date and place was set and there was a general legal
discussion of Chapter 19. Real Property Tax Administrator Lisa Miura was also in
attendance and provided comments as well as updates on state bills relating to
assessments that was pending before the House and Senate.
2019 Board of Review Statewide Conference
The 2019 Board of Review Statewide Conference was not held this year. Due to staffing
shortage, City and County of Honolulu was not able to plan and organize this year's
statewide conference. The conference has proven to be very beneficial to all attendees
and the Oahu staff has done a great job in organizing the event throughout the years.
This Board supports this statewide conference and hope that it continues to be offered in
the future.
Workshop
A workshop was held on June 12, 2019, at the Aupuni Center Conference Room in Hilo
with Board Members, Real Property Tax Office Administration, Appraisal Supervisor,
Appraiser V (Commercial Appraisers), Valuation Analysts and support staff in attendance.
Also present were Finance Director Deanna Sako and Deputies Corporation Counsel
Craig Masuda, J Yoshimoto, and Keyra Wong.
Opening remarks were provided by the Finance Director and Lisa Miura, Tax
Administrator. Mr. Yoshimoto did a presentation on the Role of the Board of Review.
Various Real Property Tax staff presented information on the sales ratio analysis,
legislative changes, update of the Kilauea volcano eruption event, short term vacation
rentals program, agricultural use and various other programs offered by The division. The
Board was provided the opportunity to present questions to the tax office personnel and
administration. The workshop continues to be a very beneficial and worthwhile session to
the Board.
Appeal Hearings
Three hundred Ninety-five (395) appeals, which included 274 from East Hawaii and 121
from West Hawaii, including appeals from amended assessment notices, were scheduled
for hearing this tax year for a combined total of$593,909,000 disputed. This is an
increase from 221 cases in the previous tax year. There were six (6) sessions held in
2019 Tax Board of Review Annual Report 3
East Hawaii (August 27, 28; September 17, 18; October 22, 29) and four (4) sessions held
in West Hawaii (August 13, 14; September 10, 11).
Complaint Hearing
As required by Chapter 19-97(e), a notice was published on September 1, 2019,
specifying a period (September 3 — 16, 2019)within which complaints may be filed by a
taxpayer.
One complaint was filed this year. The Board held its complaint hearing on October 22,
2019. A copy of the complaint is attached hereto as Exhibit A.
Comments and Recommendations
Administrative Matters
1. Potential appointees should be apprised of the demands of their time that service on
this Board entails before their names are submitted to the County Council for
confirmation hearings. All members are expected to attend all meetings. Meetings in
Hilo or.Kona occur from July through December with two nights away from home or
the office.
2. The procedure of rendering an immediate decision in open session upon the
completion of the presentation of each appeal case continues to differentiate this
Board from other Counties within the State of Hawaii and is found to be an acceptable
practice to all parties.
3. The workshop, which included the Real Property Tax staff and Board Members held
prior to the start of this year's appeal hearings, was very informative and productive for
the Members. The continuation of the annual workshop is highly recommended as it
allows the administrative staff to present a broad array of relevant tax matters and
information for the Members.
4. The presence of Corporation Counsel at each meeting/hearing has proven itself to be
essential and is recommended to continue. The Board has relied upon Corporation
Counsel in many instances for clarification and interpretation of rules and/or laws.
5. The presence of the Real Property Administrator and/or Assistant Administrator at
each meeting/hearing has proven itself to be essential and is recommended to
continue. The Board has relied upon the administration in many instances for
information on office policies and procedures before rendering decisions.
6. The Board recommends continued funding to allow the Board and support staff to
attend the statewide conference as it provides multiple benefits to all participants.
2019 Tax Board of Review Annual Report 4
7. The Board recommends that they be accompanied by both Corporation Counsel and
the Board Clerk to all conferences, workshops, meetings and other related matters.
8. The Board appreciates the impromptu training sessions conducted by Corporation
Counsel and the Real Property Tax division. These sessions provided the Board with
information and insight on various issues, topics, programs, etc.
The Board recommends that these training sessions continue to be offered.
9. The Board recommends that additional one-on-one training be provided by the division
and Corporation Counsel for the newest appointed member. This training session
should include basic information on programs, appeal procedures and the
specifications of their role as a member.
10:The public has a misconception that the Real Property Tax division sets the tax rates
and the Board recommends that the County continue to provide outreach interaction to
dispel this.
11. The Board commends the division for their effort to review the enforcement of the
exemption program by expanding their options to verify the claimant's eligibility and to
understand the owner's possible financial consequences of the disallowance of an
exemption, especially one in the homeowner's classification with the three percent
(3%) growth cap.
12. The Board appreciates the effort by the administrative and appraisal staff in settling a
number of appeals which reduced the hearing time of each scheduled day. It is
recommended that each of the settlements be reviewed for next year's assessment to
determine what effect, if any, the settlement has to similar properties within the
appealed parcel's neighborhood.
13. The Board recommends that the breakdown of exemption values also be included
along with the values and land class on the proposed settlement agreement letters
between the division and the taxpayers.
14. The Board appreciates the effort by the appraisal staff to continue improving the
appeal data worksheet that is provided for the Board to review prior to the
commencing of the case presentations by the appellant and the County appraiser.
This worksheet simplifies and reduces the time spent on each case.
Legislative Matters
1. The Board reviewed Communication 645.1 which contained the Report to Hawaii
County Council from the Real Property Tax Review Working Group, and Agricultural
Committee dated March 16, 2018 (Review Group), and the Board supports the
2019 Tax Board of Review Annual Report 5
recommendation made by the Review Group that the Non-Speculative Residential
Program be repealed. The Board believes the Non-Speculative Residential Program
is no longer needed because the homeowners class, exemptions and other programs
have taken its place. Any changes in the Hawaii County Code should include a
provision whereby the frozen base value of each affected parcel for the first year be
the lowest of:
a. the frozen value;
b. the market value;
c. the 2004 market value times three percent (3%) a year until present if the
property had the same owner since 2004; or
d. the market value of the property at the time of purchase after 2004 times three
percent(3%) per year until the present.
2. The Board highly recommends that the Hawaii County Code be amended for
refunding or non-refunding of the $50.00 appeal filing fee as follows:
a. Option 1:
• Non-refundable appeal filing fee for cases that are withdrawn by the
taxpayer. This will help in eliminating appeals that are filed with no merit.
• Non-refundable appeal filing fee for cases that have their values sustained
by Board decision.
• Refundable appeal filing fee for cases that ruled by the Board in favor of the
taxpayer with the difference in valuation being twenty percent (20%) or
more.
b. Option 2:
The current code be amended to`change the $50.00 appeal filing fee to be non-
refundable.
Close
Chairperson's Comments
(No comments provided)
2019 Tax Board of Review Annual Report 6
Submitted by Members of the Tax Board of Review:
mygrace Reinhard Michael Hughes
Chairperson Vice-Chairperson
Wesley Takai N on Harano
Member Member
Reiko Ford -
Member
i 1
September 7, 2019
Grace Reinhard
Chairperson,Tax Board of Review
Finance Director
Real Property Tax Office
County of Hawaii
Aupuni Ceneters, Suite 4
101 Pauahi Street
Hilo, Hawaii 96720I
Re: ASSESSEMENTS OF REAL PROPERTY IN HAWAII COUNTY
REFORM REPORT TO MAYOR
1. County Real Property assessment should not include a MARKET VALUE, ONLY
THE ASSESSMENT for the purpose of tax, unless the staff are realtors who can determine
that assessment.
2. A person's ownership of a second or third home should not automatically have a
higher assessment than their first, primary residence. Perhaps no one is paying rent in
that second home. Maybe it's empty or under renovation repairs or cleaning.
If rent is being paid, then general excise tax hopefully is also being paid.
A higher tax rate may be imposed, and I would appreciate that instead of an
automatic raise in assessment and related tax.
AUTOMATIC HIGHER ASSESSMENT, ESPECIALLY FOR "SECOND HOMES"
MEANS, IF IT IS A RENTAL, AN INCREASE IN RENT. Maybe we'll need less Section 8 if
rents were not so high. That program does not allow others to benefit if families live in a
rental most of their adult lives with incredible protections, too high benefits.
3. Inequities! Many homes in the rural area are assessed higher per square foot
than urban homes that have all County services within a few miles, especially Police,
road, transportation services. Those old "plantation homes" have been left to the
next generation who do not want to move there because of the poor services provided
to the area, and a family's third or fourth generation live at the home that grandma and
grandpa left for all to use. Home ownership, a victory for moving to Hawaii. However,
the one whose name is listed as the owner now has a tax bill that seems as though it is an
investment.
,+ 4. Not enough staff to survey properties. Perhaps a one-time inclusion of a
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photograph of the homes with the tax payments.
5. THE APPEALS FORM has intimidating words that sound threatening for someone!
Illegal? Then an assessor should be fined? Unconstitutional? Who is right?
6. There are so many illegal buildings due to several factors.
7. Agricultural land is still the highest and best use or not of a parcel? What are
the rules for agricultlure in a subdivision that consists of just an acre? Animals and
pesticides may or may not be the neighbor's comfortable living.
Thank you for just asking for our complaints in general, not just for our own parcel's
assessment and or tax. Really, thank you for the opportunity to comment.
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