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HomeMy WebLinkAboutCOM 0774.000 2018-2020, Part I Volume II i i i i 'i Ii COUNTYCSF HAWAH i JM�V OF f�,f •• n ���Il�tJfi • +�'4'� NA MO i•�`� �TE•oF•i+�•A PART VOLUME II The Proposed Operating Budget FY 2020 - 2021 February 28, 2020 TABLE{]FCONTENTS Page Aging---------------------------------- l Civil Defense Agoncy --------------------------. 13 Corporation Counsel................................................................................. 18 CountyCouncil......................................................................................... 26 County Physicians---------------------------- 35 ElderlyActivities....................................................................................... 3/ Environmental Management 53 hnoncm--------------------------------- 56 Fke----------------------------------- 81 Human Resources.................................................................................... 112 Information Technology-------------------------. 120 LegislativeAuditor..................................................................................... 130 LiquorControl.......................................................................................... 134 Monugennent------------------------------ 140 MosTnansUAgoncy--------------------------- 145 Miscellaneous Accounts........................................................................... 147 Parks8. Recreation...................................................... ............................ 153 Pkanning--------------------------------. 202 Police..................................................................................................... 212 Prosecuting Attorney................................................................................ 250 PublicWorks............................................................................................ 264 RmsmorchandDmwm|oprnenL----------------------. 285 HighwayFund......................................................................................... 314 General Excise Tax Fund........................................................................... 328 SewerFund............................................................................................. 353 ShorTern) VocohonRento| EnfoncernentFund-------------- 340 CemeteryFund........................................................................................ 344 BikewayFund.......................................................................................... 346 ' Beautification Fund................................................................................. 348 Vehicle Disposal Fund.............................................................................. 350 Solid Waste Fund..................................................................................... 354 GolfCourse Fund..................................................................................... 359 Geothermal Relocation & Community Benefits Fund................................... 363 HousingFund.......................................................................................... 366 � Geothermal Asset Fund........................................................................... 379 3 I 3 I AGING ill 1,1 _PFF-14,_14 . o DEPARTMENT SUMMARY Mission Statement As the designated Area Agency on Aging (AAA), the Hawaii County Office of Aging (HCOA)will serve as the principle advocate for older individuals to continue to live independently and with dignity in their communities for as long as possible. Department Goals In cooperation with the State Executive Office on Aging (EOA)the Area Agency on Aging will participate in meeting the following statewide goals: 1) Aging Well: Provide multiple opportunities for older adults to age well, remain active, and enjoy quality lives while continuing to engage in their communities. 2) Developing Partnerships: To develop partnerships and coalitions that will spotlight the challenges of Hawai`i's aging population and cultivate strategies to address those needs. 3) ARRC Enhancement: Continue to actively participate in the Statewide Aging and Disabilities Resource Center(ARRC) initiative for older adults and their families to enable, access, and receive Home and Community Based Services (HCBS) and Long Term Support Services (LTSS) as needed. 4) Independence and Dignity: Enabling older adults and people with disabilities, to remain in their own community setting of choice through the availability and access of quality Home and Community Based Services (HCBS) and Long Term Services and Supports (LTSS). 5) Disaster Preparedness: To continuously review, refine, and integrate, pre-disaster, in progress, and post disaster plans to seamlessly integrate with Civil Defense (CD) Master Emergency Disaster preparedness plan. Funding Source and Position Count General Fund $ 700,746 General Fund 13 Grant Revenue $3,600,000 Grant Revenue 1 Other 7 Other $ 7,500 - Total Budget: $4,308,246 Total Number of Positions 20 1 AGING AGING Program Description Currently, HCOA operates on a budget of approximately 4.3 million dollars. With grant funds accounting for 83% of this budget and the County contributing 17%we manage and administer over 39 contracts for direct services including:Nutrition, Transportation, Case Management, Senior Employment, Healthy Aging,Adult Day Care, Homemaker, Personal Care, Chore, Caregiver Support Services, Legal Services, and Elder Abuse. Function of the Area Agency on Aging(AAA) The Older Americans Act, as amended in 2016, designates that the AAA's shall be the leaders relative to all aging issues on behalf of all older persons in their respective areas. Under this directive, the AAA's shall proactively carry out, under the leadership and direction of the State agencies, a wide range of functions related to advocacy,planning, coordination, inter-agency linkages, information sharing, brokering,monitoring and evaluation designed to lead to the development and enhancement of comprehensive and coordinated community based systems which will enable older persons to lead independent, meaningful and dignified lives in their own homes and communities as long as possible. (HRS §1321.53) The Aging& Disability Resource Center(ADRC) The ADRC is a collaborative effort of the Administration on Aging(AoA) and the Centers for Medicare &Medicaid Services (CMS) designed to streamline access to long- term care. The ADRC initiative is part of a nationwide effort to restructure services and supports for older adults and younger persons with disabilities. The goal of ADRC is to empower individuals to make informed choices and to provide easier access to long-term support. The vision is to have resource connections in every community serving as highly visible and trusted places where people can turn for information on the full range of long-term support options. ADRCs serve as integrated points of entry into the long-term care system, commonly referred to as "one-stop shops," and are designed to address many of the frustrations consumers and their families experience when trying to access needed information, services and supports. Integrated points of entry strive to create community-wide service systems that reduce consumer confusion and build consumer trust and respect by enhancing individual choice and informed decision making. Other Activities of the Hawaii County's Area Agency Specific functions that the Hawaii County Office of Aging undertakes in fulfilling its mission of the development and administration of programs on aging for the County of Hawaii include the following: 2 !4 4 i AGING TAT Gr 1 i AGING Assessment and Data Maintenance 1. Continuously assessing the needs of older individuals through outreach efforts involving the gathering of demographic, health and social data; 2. Assessing and identifying the service gaps and needs of older individuals in their respective communities through public hearings, data analysis, and consumer/provider feedback; Program Development 1. Coordinate planning with other agencies and organizations to promote new or expanded benefits and opportunities for older persons; 2. Develop and administer an Area Plan on Aging for a comprehensive and coordinated service delivery system in Hawaii County; Contract,Development and Monitoring 1. Provide technical assistance,monitor, and periodically evaluate the performance of all service providers under the Area Plan; 2. Enter into sub-grants or contracts for the provision of services outlined in the Area Plan; and Advocacy 1. Represent the interests of older persons to public officials and public and private agencies; 2. Develop and maintain a public awareness program for older persons; 3. Monitor, evaluate, and comment on policies,programs, hearings, and community actions which affect older persons. Advisory Councils The Mayor of Hawaii County and HCOA have established two advisory councils,the Committee on Aging and the Committee on People with Disabilities. The Committee on Aging serves as an advisory council to advise HCOA on the development and administration of the area plan, conduct public hearings, represent the interests of older persons, and receive and comment on all community policies,programs, and actions which affect older persons of Hawaii County. The Committee on Aging is a mandated function by the Older Americans Act and a requirement for this plan to be approved and funding to be released. HCOA also assists the Mayor's Committee on People with Disabilities which purpose is. to advise the Mayor on all matters related to persons with disabilities. As its primary goal,the committee reviews and recommends actions and provides guidelines to improve the quality of life for all people with disabilities. As its primary goal,the committee reviews and recommends actions and provides guidelines to improve the quality of life for all people with disabilities. 3 i i 4 i AGING AGING Program Objectives 1. Age Well: Maximizing opportunities for older adults to age well,remain active, and enjoy quality lives while engaging in their communities. • 1.1: Engage with the community through outreach, information and assistance and utilization of the Aging&Disability Resource Center(ADRC)to keep seniors active and socially engaged. • 1.2: Gather community input on the congregate meal program and ways to maintain senior interest at each congregate meal site and assess community needs. • 1.3: Ensure that the Better Choices, Better Health Programs are available to older adults throughout Hawaii County,which includes training of Lay Leaders. • 1.4: Support opportunities for older adults to enhance their employment skills. 2. Develop and Maintain Partnerships: Building partnerships and alliances that will give impetus to meeting Hawai`i's greatest challenges of the aging population. • 2.1: As the Area Agency on Aging, the Hawaii County Office of Aging will be the one-stop access point for all aging and disability related issues through the continued development of partnerships. 3. Enhance the ARRC: Participate in the statewide ARRC system for older adults and their families to access and receive Long Term Support Services (LTSS). • 3.1: Maintain"fully functioning status" of the Hawaii County ADRC as required by the State Executive Office on Aging. • 3.2: Promote community awareness of the ARRC of services and supports available. • 3.3: Provide relevant person-centered information, assistance, referrals, and options counseling to consumers requesting services through the ADRC. 4. Live with Dignity: Enabling older adults and people with disabilities to live within the community with dignity through home and community-based services. • 4.1: Provide effective home-based services via case management. 4 i AGING RIP, RFMRE1M= AGING Program Objectives (continued) • 4.2: Provide active support for family caregivers through training, annual conferences, respite, counseling, and informational materials. 3 • 4.3: Ensure that each year of the planning period that the resource directory will be updated and available on the HCOAIADRC website. 'I §i 5. Disaster Preparedness: i 5.1 Initiate dialogue with contracted service providers in assessing their role, availability, and resource needs before, during, and after a disaster in providing services to older adults and people with disabilities. Program Highlights AGING AND DISABILITY RESOURCE CENTER(ADRC) • HCOA's East Hawaii Aging and Disability Resource Center(ADRC)provides services for all consumers regardless of age. These services include information, referral, and options counseling for home and community-based services. There is also an ADRC set-up at the West Hawaii Civic Center with similar services. Each month,the ADRC provides information, assistance, and referral to a minimum of 3 1,250 consumers, and in-depth options counseling to over 95 clients and their families. Also, the office processed an average of 143 parking placard applications per month at the East Hawaii ADRC, and 102 per month at the West Hawaii ADRC. PUBLIC EDUCATION AND TRAINING • The ADRC continued to create new and lasting connections in FY 2018-19 via in- service training to over 20 community agencies, including but not limited to Alu Like Kupuna, Bayada Home Care, Catholic Charities,Disability Legislative Forum, Hawaii Benefits Solutions, Hilo Medical Center, Premier Benefits Consultants and Tropic Care 2019. • The Silver Bulletin continues as HCOA's public education newsletter provided to 3,100 subscribers, by mail and at various pick-up points throughout the island. • HCOA also provides a monthly caregiver newsletter mail-out, "The Comfort of Home Caregiver Assistance News, Caring for You,and Caring for Others." The newsletter is mailed to approximately 520 caregivers and covers an array of subjects that address caregiver needs. The newsletter provides suggestions on self-care, 5 i AGING AGING Program Highlights (continued) inspirational quotes, safety tips and a monthly quiz. Copies are shared with various providers and constituents within the community. • In FY 2018-19, HCOA partnered with local non-profit organizations to conduct two caregiver conferences, one in Hilo and one in Kona. These conferences informed over 280 caregivers on services available and educated them on tools and techniques to assist in their caregiving and lessen caregiver burn-out. • Through the Chronic Disease Self-Management Program(CDSMP), 55 participants were instructed on making healthy choices to affect positive changes in their health. OUTSTANDING OLDER AMERICANS • Over 300 family members and well-wishers attended the Outstanding Older Americans Award Luncheon,held on May 3rd at the Hdpuna Prince. The 2019 outstanding seniors included: Lora C. Akase-Nagle, Charlotte L. Almarza,Andy Baclig, Marty Barawis-Alcoran, Charlotte Ciera, Zachary DeBernardi, Betty DeRoy, Ann Fontes, Adela Galiza, Wilma K. Kuamoo, Gigi Macion, Mary Pat Maloney-Henderson, Rose Manula-Kuamoo, Catherine Mattheus, Suzie Tamashiro, Jim Waddington, Sachiko Yamamoto, and Sadami Yamamoto. Following the awards program, a random drawing was held to pick two winners to represent the Big Island at a state-wide function held on Oahu. The lucky winners were Lora C. Akase-Nagle and Jim Waddington. CAREGIVER RESPITE • In FY 2018-19, HCOA contracted for over 93 sessions of individual counseling,peer support groups, and training to help caregiver's better cope with the burdens of caregiving. Through contracted service providers, HCOA served 61 caregivers providing them with over 11,700 hours of temporary relief from their caregiving responsibilities at home or in an adult day care setting. LEGAL COUNSEL • During the fiscal year,HCOA contracted with the Legal Aid Society of Hawaii for the provision of legal services to an estimated 554 individuals. These individuals received almost 2,700 hours of no cost or low-cost legal services to assist with issues such as Wills, Power of Attorneys, evictions, debt collection, Social Security benefits, Advance Healthcare Directives, Divorce, and Guardianships. 6 AGING .......... AGING Program Highlights (continued) CONGREGATE MEALS • In FY 2018-19, the Hawaii County Nutrition Program (HCNP) served 1,007 seniors 65,618 meals. Congregate Nutrition Sites offer nutritious meals; nutrition and health education information and activities; opportunities for essential shopping; and fun socialization activities and events reducing isolation, depression, malnutrition, and chronic health condition management. HCOA also provided 30,534 trips of transportation to over 445 seniors to-and-from the 15 sites located around the island. SENIOR TRAINING AND EMPLOYMENT PROGRAM(STEP) • Each year HCOA works closely with the Hawaii County STEP program to ensure that older adults have opportunities for returning to the work force. In FY 2018-19, 38 seniors were placed in supportive employment programs with the intention of securing stable employment after two years. TRANSPORTATION • In FY 2018-19, Coordinated Services for the Elderly (CSE)provided over 1,200 seniors with transportation to-and-from congregate meal sites, medical and health related visits and other community resource services. KUPUNA CARE PROGRAM • The Kupuna Care program provided assistance to 370 clients in identifying needs, exploring options, mobilizing informal as well as formal supports to achieve the highest possible level of client independence. The Kupuna Care program provided the following services in FY 2018-19: o Personal Care,Homemaker, Chore Services and Attendant Care were utilized for a total of 24,880 hours of assistance to seniors unable to perform daily activities (such as eating, dressing or bathing) or instrumental activities of daily living such as shopping or light housework. 0 3,621 Assisted Transportation trips were provided to ensure that clients were able to attend appointments and run necessary errands such as shopping and banking. o Adult Day Care services were provided for a total of 15,662 hours of care for dependent adults in a supervised,protective group setting during some portion of a twenty-four-hour day thus allowing socialization for the kupuna and rest and recuperation for the caregiver(s). 7 AGING ... AGING . . , Program Highlights (continued) o Case Management Services were provided for a total of 9,030.50 hours of assistance in assessing needs, developing care plans, and arranging services for 464 seniors and their caregivers. HOME DELIVERED MEALS • In FY 2018-19, the Hawaii County Nutrition Program served 108,511 meals to 659 frail homebound seniors. This In-Home service provides nutritious meals, daily assurance checks and socialization, and educational information on nutrition and chronic health care. 8 i 1 t I I i i AGING POP- F1 PRIMP „ T AGING Program Measures FY 2018-19 FY 2019-20 FY 2020-21 Actual Budget Estimate Grants Received(millions) 3.86 3.3 3.6 Contracts Administered 39 38 40 Title III-Services Transportation 1,473 ind./81,146 1,500 ind.f 75,000 trips 1,500 ind./79,000 trips Legal Services 554 ind./ 161,436 375 ind.l$127,000 375 ind./ 104,400 Public Education 3,100 ind./$13,421.45 3,100 ind./$23,000 3,100 ind./$10,000 Home Modification 240 ind./595 requests 125 ind. 450 requests 125 ind./310 requests Community-Based 55 ind./27 workshops 36 ind./36 workshops 45 ind./36 workshops Planning—Healthy Ain Caregiver Support Program GROUP 1 SERVICES 32 ind./93 sessions 50 ind./ 150 sessions 50 ind./ 150 sessions Counseling&Training Respite 62 ind./ 11, 906 units 90 ind./ 10,000 units 90 ind./ 12,500 units Supplemental Services 9 ind./ 16 requests 50 ind./350 request 25 ind./62 requests GROUP 2 SERVICES *Information Services 280 ind./2 activities 250 ind./2 activities 250 ind./activities Kupuna Care Services Case Management 464 ind./$505,722 450 ind./$454,226 500 ind./$560,000 Kupuna Care HOBS 369 ind./$1,030,048 350 ind./$945,000 400 ind./$898,000 * Information statistics include educational and training presentations 9 AGING AGING Program Expenditures FY 2018-19 FY 2019-20 FY 2020-21 Actual Budget Request Number of Positions 20 20 20 Salaries and Wages 953,234.01 1,211,228 1,157,386 Operations 2,418,712.70 2,875,931 3,119,948 Equipment 21,693.35 11,000 28,000 Program Total 3,393,640.06 4,098,159 4,305,334 Personnel Position Summary FY 2018-19 FY 2019-20 FY 2020-21 Position Title Authorized Authorized Request County Executive on Aging 1 1 1 Administrative Services Assistant I 1 1 1 Aging and Disability Services Manager 2 2 2 Aging and Disability Specialist I(1/2 time) 2 2 2 Aging and Disability Specialist I 4 4 4 Aging and Disability Specialist II 1 1 1 Aging Program Planner II 2 2 2 Aging Program Planner III 1 1 1 Clerk III 1 1 1 Computer Operator I 1 1 1 Information and Assistance Clerk 3 3 3 Information Systems Analyst IV 11 1 Total 20 +-20 20 10 .AGING . . R P 7P _. COMMITTEE ON PEOPLE WITH DISABILITIES Program Description The Mayor's Committee on People with Disabilities is a volunteer committee appointed by the Mayor to advise him/her on all matters related to people with disabilities. The committee's primary function is to review and make recommendations and provide guidelines to improve the quality of life for people with disabilities in the County of Hawaii. 3 Program Objectives 1. Continue to advise administration on issues facing people with disabilities. 2. Work with community to help improve education and public awareness. 3. Continue to improve accessibility of County facilities and programs for people with disabilities. Program Highlights Since July 1, 2018, Mayor Harry Kim has appointed four additional members to the Committee on People with Disabilities. The Committee will continue to advise the Mayor on issues facing people with disabilities as needed. The Mayor's Committee on People with Disabilities has been actively seeking information on a variety of community-based programs to obtain information and provide input on how the programs support people with disabilities. Members met with Hope Services Hawaii,the Volunteer Handicap Parking Enforcement Program, and Senator Russell Ruderman regarding Act 217 relating to service animals. The committee continues to engage with County representatives to provide input on the services the County provides to people with disabilities. In July 2018, the Committee met with Sandra Goodale of the County of Hawaii American Job Center to discuss services available for job seekers and employers. Sharon Hirota from the Office of Housing and Community provided information on Section 8 housing as well as the Shared Housing Program. In addition to these County representatives,the Committee has regular dialog with Julie Rawlins, the Equal Opportunity and ADA Coordinator for Hawaii County and the Executive on Aging. 11 AGING _ n . COMMITTEE ON PEOPLE WITH DISABILITIES Program Measures i FY 2018-19 FY 2019-20 FY 2020-21 Actual Budget Estimate Number of Meetings Held 11 6 6 Program Expenditures FY 2018-19 FY 2019-20 FY 2020-21 Actual Budget Request Operations 2,903.51 2,912.00 2,912.00 Program Total 2,903.51 2,912.00 2,912.00 12 j CIVIL DE---,/,,F,'EISE AGENI CY ) ) � ) ) ) ) 3 I 3 CIVIL DEFENSE AGENCY RR WI 7 RF R11 DEPARTMENT SUMMARY Mission Statement 1 3 To protect the community from and lessen the impact of natural and man-made hazards 3 by improving core capabilities in five mission areas: Prevention; Protection; Mitigation, Response, and Recovery. Strengthen and promote whole community resiliency through the processes of collaboration, engagement, and empowerment. 3 3 Department Goals i 1. Prevention. Develop the relationships,plans, organization, and resources necessary to gain proficiency in the critical tasks that support the prevention core capabilities of planning,public information and warning, and operational coordination. 2. Protection. Develop the plans and systems necessary to secure the County of Hawaii against man-made or natural disasters. Focus is on the core capabilities of planning, access control and identity verification, and supply chain integrity and security. 3. Mitigation. Develop the organization, systems, and training necessary to reduce the ' loss of life and property by limiting the chance of cascading affects during a disaster. Focus is on the core capability of community resilience. j 4. Response. Create response proficiency by developing and exercising the core capabilities necessary to save lives,protect property, and meet basic human needs during a disaster. Focus is on the core capabilities of infrastructure systems, logistics and supply chain management, operational communications, and situational assessment. 5. Recovery. Develop the policies and procedures necessary to facilitate affected communities' efficient return to a normal pre-disaster state. Focus is on the core capabilities of operational coordination and infrastructure systems. `I i 3 i.I i i I Funding Source and Position Count General Fund $1,575,245 General Fund 10 Grant Revenue $ $39,000 Grant Revenue J Other - Total Budget: $2,414,245 Total Number of Positions 10 13 CIVIL DEFENSE AGENCY ...... ....... _ CIVIL DEFENSE i 3 Program Description The Hawaii County Civil Defense Agency administers hazard mitigation, homeland security, emergency preparedness, response and recovery programs for the County of Hawaii. This responsibility involves coordinating all resources in a united effort, improving training programs, leveraging and enhancing our science and technology capacity, and ensuring that the administrative, finance, and logistics systems are in place to support these capabilities. The Civil Defense Agency also administers and manages the Department of Homeland Security Grant Program for all first responder agencies in the county,to include Citizen Corps activities. Program Objectives 1. Review and update the Hawaii County Emergency Operations Plan. 2. Assist County organizations in revising their Continuity of Operations Plans (COOP). 3. Implement an inventory and accountability system for cache of emergency supplies currently housed in the Civil Defense warehouse. 4. Implement Project 360 in coordination with the Citizen's Corps Council. This outreach effort will refer to the acronym"ICE"that highlights the tenets of Integration, Communication/Coordination, and Empowerment. The intent is to create resilient communities through individual preparedness and where practical a community response plan. 5. Conduct an annual review and assessment of Civil Defense public notification and warning systems to include but not limited to: a. The use of the mass notification systems to provide timely digital platform public information and outreach messaging with respect to the various types of hazards and threats experienced. b. The expanded use of the mass notification system for other Departments in the County. c. The use of various social media and web based platforms to post and disseminate emergency information. 6. Conduct an annual assessment of all digital or electronic systems, software, and platforms used to: a. Maintain a Common Operating Picture (COP) for all emergencies. b. Monitor and maintain situational awareness with emergency operations and incident management. 14 I CIVIL DEFENSE AGENCY CIVIL DEFENSE i I Program Objectives (continued) c. Facilitate, submit, track, and process requests for assistance (RFA's) and or requests for information(BFI's) during emergency operations and the activation of the Emergency Operation Center(EOC). d. Conduct and facilitate preliminary damage assessments during emergencies and disasters. e. Inventory and track all local (Hawai`i Island) disaster response resources. 7. Coordinate the county-wide emergency siren warning system replacement/upgrade project with the Hawaii Emergency Management Agency. 8. Maintaining County of Hawaii wireless radio network infrastructure. 9. Continue to administer the Department of Homeland Security Grant Program for the County of Hawaii as administered by the Hawaii Emergency Management Agency and the State Department of Defense. Utilize Homeland Security funds to enhance the Emergency Operations Center(EOC), revise EOC policies and procedures, and develop programs to integrate social media into our operations. 10. Executing the multi-year training and exercise program to develop capabilities and to improve operational coordination among County departments and State and Federal Agencies. 11. Expand the Emergency Operations Center to create additional office space (two), a bunk area, and a planning room. 12. Reorganize the Civil Defense warehouse and bring the interior into OSHA compliance. Program Highlights • FY 2018-19 began with the Hilo Emergency Operations Center(EOC) activated for the Kilauea Lower East Rift Zone Event. The activation continued through August 31 sc • The EOC would be activated for more than twenty different incidents across the island such as flash flood warnings, high surf warnings, and brush fires during the rest of the year. • The resident's reoccupation of the Pohoiki area was the major focus through December when Isaac Hale Beach Park and the temporary road on the Highway 137 Right-of Way were opened to the public. • The conversion of the EOC operating system to an ArcGIS based product began this year. Data input systems and methods and a Dashboard display of the critical information requirements identified in the Federal Emergency Management Agency's 15 i CIVIL DEFENSE AGENCY CIVIL DEFENSE • Lifelines reporting system were developed. Elements of this system were used to conduct damage assessment during Hurricane Lane. The next phase is the creation of a data management system in the ArcGIS platform. • January through June,the EOC activated five times in response to tsunami threats from major earthquakes in Indonesia,New Guinea, Japan, and New Zealand. • In April the Civil Defense Agency, Department of Public Works, and Hawaii Police Department came together to consolidate the tsunami roadblock locations for each department and create a uniform identification system for each roadblock. This action was the beginning of updating tsunami response plans for each department and will be completed in the coming fiscal year. • In June, Civil Defense hosted a Community Preparation Fair at the West Hawaii Civic Center. The fair served as a capstone event for Project 360. Project 360 is the community engagement program to create individual and family preparedness for natural hazards. • Civil Defense closed the books on the 2016 Homeland Security Grant Program. Key projects completed during the fiscal year include: o Equipment and training to establish and certify the County of Hawai`i's Explosive Ordinance Response Team (Bomb Squad). o Replacement of one Civil Defense response vehicle. • The County's Radio System has moved into the final phase of the upgrade with contracts awarded to construct radio towers in Ocean View and South Point which are required to improve network coverage across the island. • The Emergency Warning Siren upgrade project started Phase IV which included the upgrade or installation of seven sirens in the County of Hawaii. • The County of Hawaii Community Emergency Response Teams (CERT) completed five training sessions increasing the number of certified CERT Members on record to 743. CERT provided more than 5,000 hours of volunteer service supporting KLERZE response and damage assessments following Hurricane Lane. 16 CIVIL DEFENSE AGENCY CIVIL DEFENSE Program Measures FY 2018-19 FY 2019-20 FY 2020-21 Actual Budget Estimate Emergency Plans Updated 3 2 2 Emergency Preparedness and Training Events 15 12 12 Exercises Conducted 3 2 4 Grants Acquired 2 3 2 Number of Staff Personnel Receiving Training 8 10 10 Program Expenditures FY 2018-19 FY 2019-20 FY 2020-21 Actual Budget Reques Number of Personnel 8 10 10 Salaries and Wages 697,094.46 729,946 794,132 Operations 516,773.36 1,671,238 1,524,638 Equipment 117,673.64 475 95,475 Program Total 1,331,541.46 2,401,659 2,414,245 Personnel Position Summary FY 2018-19 FY 2019-20 FY 2020-21 Position Title Actual Authorized Request Civil Defense Administrator I I I Account Clerk 0 1 1 Accountant I I I I CD Administrative Officer 2 2 2 CD Staff Officer 2 2 3 Public Information&Disaster Recovery Specialist 0 1 0 Radio Program Manager I I I Secretary I I I Total 8 10 10 17 ii 1 i I I 3 1 I 3 i I This page intentionally left blank 1 i 3 3 3 I E 3 i i I 3 3 I 3 i 3 I a i FF i COCO ( IL 3 I I I I I i I I 3 3 3 I 3 l I 3 CORPORATION COUNSEL DEPARTMENT SUMMARY Mission Statement The mission of the Office of the Corporation Counsel is to support County government by providing proactive and effective legal representation while maintaining the highest standards of professionalism and always acting in furtherance of the public interest. Department Goals 1. Provide legal advice and representation to our County clients in a manner that promotes countywide goals and priorities. 2. Establish an environment that cultivates and encourages our office's core values of teamwork, accountability,professionalism, progress and service. 3. Support the professional development of our employees and provide a healthy working environment based on mutual respect. 4. To always strive for improvement, embracing new technology and other changes that enable us to perform our duties more efficiently and effectively. 5. Provide various trainings for at least 500 County officers and employees,to be proactive and keep our clients informed of relevant legal requirements and changes in the law. Funding Source and Position Count General Fund $3,217,680 General Fund 31 Grant Revenue - Grant Revenue 1 Other - Total Budget: $3,217,680 Total Number of Positions 31 18 CORPORATION COUNSEL RI R 1 .wu LITIGATION DIVISION Program Description f The Office of the Corporation Counsel provides legal representation on behalf of the County of Hawaii, its officers, representatives and employees in disputes such as lawsuits, arbitration,mediation and claims. The Office also represents the County of Hawaii in judicial actions brought by the County of Hawaii in matters such as collections, code enforcement actions and eminent domain proceedings. ;F i Program Objectives 1. Offer training opportunities to each litigator at least twice a year,to provide them with tools to effectively represent the County and its employees. 2. Have at least monthly litigation meetings to review the status of cases, hear concerns and provide training and guidance. 3. Responsibly monitor pending lawsuits by recommending settlement only when quantifiable justifications exist. Program Highlights 1. The litigators prevailed in Santiago v. County ofHawai`i which was a jury trial in federal court. Plaintiff demanded $695,000.00 shortly before trial. The jury found the County employee was not liable to the Plaintiff and awarded nothing to him. Since the County prevailed, it was awarded costs of$8,173.78 against the Plaintiff. 2. The litigators also prevailed in a trip and fall case, Thompson v. County of Hawai`i. Plaintiff was visiting from Alaska when she tripped on a sidewalk in Waikoloa. The arbitrator ruled in favor of the County finding the Plaintiff's negligence exceeded any alleged negligence by the County. 3. The litigators settled five lawsuits, including two wrongful death cases. The potential liability for these lawsuits exceeded several million dollars and the County successfully resolved these matters for$62,500.00. 4. The litigators also obtained dismissals in multiple lawsuits, including a lawsuit filed by Harold Jim and Christopher Young which alleged injuries at the Maku`u Farmers' Market and a lawsuit filed related to the Kahikolu Congregational Church. In addition,the litigators have obtained numerous dismissals from the Equal Employment Opportunity Commission and the Hawaii Civil Rights Commission. I I I 19 I i CORPORATION COUNSEL LITIGATION DIVISION Program Highlights (continued) 5. Sixty-nine new claims against the County for damage or injury were investigated by our office. Thirty-four of these claims were denied. Payments on claims totaled $112,471.99,which includes payments on new claims filed, as well as claims continuing from previous fiscal years. 6. The litigators also collected over$214,288.49 in outstanding solid waste, water service fees and property damages owed to the County. 20 3 CORPORATION COUNSEL _ tix2 '1 1111 1 77 P COUNSELING & DRAFTING Program Description The Counseling and Drafting Division provides legal advice and assistance to all County departments and County boards and commissions, including the County Council. The Division also provides legal representation on behalf of the County in administrative proceedings, including contested case hearings and agency appeals. Program Objectives 1. Training Opportunities. Offer training opportunities to each counseling and drafting attorney at least twice a year so that they continue to sharpen their legal skills and stay abreast of important developments in the law. 2. Review and approve documents. The Division will review and approve legal documents submitted by the various County departments and agencies promptly. This review will include a thorough analysis of potential exposure and liability. To the extent possible, 75%of legal documents shall be reviewed within seven business days. 3. Review and comment. The Division will review and comment on documents submitted by the various County departments and agencies promptly. To the extent possible, 75% of requests shall be completed within 21 business days. 4. Drafting documents and legislation. The Division will draft documents and legislation at the request of its County clients in a prompt manner. To the extent possible, 75% of requests shall be completed within 21 business days. 5. Legal Opinions. The Division will thoroughly research and draft legal opinions for its County clients in a prompt manner. To the extent possible, 75% of requests shall be completed within 21 business days. 6. Miscellaneous Requests for Legal Assistance, including Long-term Projects. The Division will respond to departmental and agency requests for legal service that may not involve a formal written response or extensive legal research. These miscellaneous requests may also include long-term projects, which are time-and resource-consuming. For requests not requiring a formal written response or extensive research,to the extent possible, 50% of all requests shall be completed within 21 business days. For long-term projects, to the extent possible,requests shall be completed within the time frame allocated for the project. 21 i CORPORATION COUNSEL m._ .. COUNSELING & DRAFTING Program Objectives (continued) 7. Training for County Officers and Employees, and Board and Commission Members. The department(both litigators and counseling and drafting attorneys)will provide training for at least 500 County officers, employees, officials, and members of boards and commissions, on relevant requirements and changes in law. Each attorney will conduct at least two training sessions. 8. Risk Management/Mitigation. The Division will continue to work with their respective clients in risk management activities, in conjunction with the County's risk manager. Program Highlights 1. Counseling and Drafting ("C&D") attorneys continue to assist in the recovery efforts from the Kilauea Lava Event of 2018. As nearly all County departments and agencies involved in the post-disaster rebuilding and recovery phase faced increased demands, accordingly, demands for direct legal services in the form of contracts, memorandums of agreements and advising the numerous groups/committees formed for recovery efforts also increased for the Counseling and Drafting attorneys. These additional demands are not fully reflected in the statistics. 2. In FY 2018-19, C&D attorneys reviewed 1,684 documents, drafted 65 documents and pieces of legislation, and issued 392 legal opinions. There were 274 various long-term projects worked on and 147 miscellaneous requests for assistance researched and responded to in this time period. All categories of work were completed within the allotted time except for drafting of legal documents and legislation. 3. In FY 2018-19, the largest tax foreclosure sales were held. 296 parcels went through the foreclosure process with 191 parcels being sold and the County collecting $2,588,029.94. Due to the tax foreclosure sales, these parcels were returned to the tax revenue producing stream. 4. Continuing its philosophy of"preventive lawyering" C&D attorneys provided 33 training sessions on various topics ranging from new hire and contracting to employee termination and procurement protest. In FY 2018-19, 676 County employees, board and commission members attended these trainings. I 22 i I I CORPOR.A.TION COUNSEL wN.. mx r LITIGATION/COUNSELING & DRAFTING Program Measures FY 2018-19 FY 2019-20 FY 2020-21 Actual Budget Estimate Requests for Legal Representation(Includes litigation, administration hearings,arbitration and claims in which the 1,909 2,000 2,000 County is named as a party,collections and Boards and Commissions representation.) Requests for Legal Services(Includes all administrative requests such as approval of documents,drafting legislation, 3,623 4,000 4,000 opinions,etc.) i Trainings held for County officers,employees,officials,and members of boards and commissions on relevant 680 500 500 requirements and changes in law Program Expenditures a FY 2018-19 FY 2019-20 FY 2020-21 Actual Budget Request Number of Positions 31 31 31 Salaries and Wages 2,214,161.55 2,383,812 2,433,100 Operations 495,463.24 779,160 778,560 Equipment 3,535.26 100 700 Program Total 2,713,160.05 3,163,072 3,212,360 r i 23 CORPORATION COUNSEL , ,. . _.... LITIGATIONjCOUNSELING & DRAFTING Personnel Position Summary FY 2018-19 FY 2019-20 FY 2020-21 Position Title Authorized Authorized Request Corporation Counsel 1 1 1 Assistant Corporation Counsel 1 1 1 Accountant I I 1 1 Claims Investigator-Adjustor 1 1 1 Clerk III I 1 1 Deputy Corporation Counsel 12 12 12 Deputy Corporation Counsel Section Chief 2 2 2 Legal Assistant 11 2 2 2 Legal Clerk III 1 - - Legal Technician 1 5 6 6 Legal Technician 11 1 1 1 Private Secretary 1 1 1 Sr.Clerk Stenographer 1 1 1 Supervising Legal Technician 1 1 1 Total 31 31 31 i i j i i i 3 24 CORPORATION COUNSEL BOARD OF ETHICS Program Description The Board of Ethics administers and enforces the County Code of Ethics. It receives administrative support from the Office of the Corporation Counsel. Program Objectives 1. Review all requests for opinions in a prompt manner. Program Highlights In FY 2018-19, the Board continued efforts to educate County personnel to conform to the requirements of the County Code of Ethics. During the FY 2018-19,the Board received one new petition as follows: 1. For the new petition,the Board found the respondent in violation of Hawaii County Code Section 2-91.1 (g), Financial disclosures and disclosures of interest, and Hawaii County Charter Section 13-3,Disclosure of Interest. Program Measures FY 2018-19 FY 2019-20 FY 2020-21 Actual Budget Estimate Re uests for Opinion 0 5 5 Informal Advisory Opinions 1 8 8 Investigations and Investigative Hearings 0 1 1 Formal Opinions and Hearings 0 1 1 Program Expenditures FY 2018-19 FY 2019-20 FY 2020-21 Actual Budget Request Operations 1,890.31 5,320 5,320 Program Total 1,890.31 5,320 5,320 25 COUNTY CQUNCII, + C OUNTY CL� RK i COUNTY COUNCIL/CLERK w, . -PRIP, DEPARTMENT SUMMARY Mission Statement The Office of the County Clerk strives each day to make Hawaii County a better place by providing the highest quality resources, staff, and support to the Hawaii County Council so that it can create effective and thoughtful policy. We respond to requests for information in a cordial, professional, and timely manner. We are a diverse collection of individuals that form a strong team devoted to fulfilling our unique role in our community. Department Goals 1. To provide thoughtful and effective counter and phone service to all who seek assistance from the department. 2. To ensure the Council complies with all legal notice requirements for its meetings. 3. To assist the public with providing effective, meaningful input to the legislative process. 4. To ensure the timely processing of all proposals received for consideration by the Council. 5. To prepare minutes of all Council and Committee meetings. 6. To conduct research on historical documents in a timely manner, provide copies of public records, and assist the public with filing claims and registering as lobbyists. 7. To continue to seek new and innovative ways to provide access to public documents, meeting proceedings and results, and other official records to the public. 8. To continue adding historical records and data to the Council Records System available on the Council-Clerk web page. 9. To provide prompt and efficient reprographic services for all County departments and agencies. 10. Distribute incoming mail within two hours from receipt. This includes distribution and pick up of mail and interdepartmental envelopes to various County offices located in Hilo proper. 11. To provide prompt posting of all outgoing mail and to expedite delivery of interdepartmental and postal mailing services to all County departments and agencies. 12. Assist departments in complying with U.S. Postal Service regulations. 13. To conduct secure, open, and honest elections in the County of Hawaii. Funding Source and Position Count General Fund $5,531,935 General Fund 90 Other Revenue $ 126,688 Grant Revenue t Other - Total Budget: $5,658,623 Total Number of Positions 90 26 COUNTY COUNCIL/CLERK , ..u. 1R _ , .. T . ri . , ti. . COUNCILJCLERK Department Goals (continued) 14. To make voter registration convenient and accessible for the public. 15. To make voting convenient and accessible for all voters. 16. To abide by all election related laws. 17. Work in collaboration with the Department of Finance to prepare the annual Operating and Capital Budgets, Council-Clerk program budget, and other related documents. 18. Provide nonpartisan review, drafting, and research assistance to the Council to ensure that legislation is clearly articulated, comprehensive, and appropriately formatted. 19. Work in collaboration with the Office of the Corporation Counsel and all agencies of the County by providing drafting,review, and research assistance, upon request,to facilitate the introduction of sound legislation by the administration. 20. Maintain the Hawaii County Code and Hawaii County Charter by applying systematic practices to ensure accurate upkeep and maintenance in a timely manner. 21. Provide convenient and user-friendly public access to the laws of our County by maintaining accurate and up-to-date versions of the Hawaii County Code and Hawaii County Charter on the County website. 22. Foster the professional development of Legislative Assistants and facilitate the quality of work product from district staff by providing relevant training on legislative drafting, fiscal procedures and practices, and other related matters. 23. Enhance the ability of the County Council to actively participate in the actions of the State Legislature by providing timely updates to the Council of legislative actions, hearings, and opportunities to testify on matters that affect the County of Hawaii. Program Description County Council The Hawaii County Charter vests the legislative powers of the County with the County Council, which is comprised of nine members, each elected from one of the nine Council districts. The Council's primary functions are legislative and public policy formulation. Council and Committee Services Section The Council and Committee Services Section performs four basic functions imposed by the Hawaii State Constitution, Hawaii Revised Statutes, Hawaii County Charter, and Hawaii County Code: (1) provide professional and effective reception service to all parties requesting assistance from the department; (2)provide administrative and logistical support to the County Council; (3) provide the public with timely and adequate notice of 27 5 COUNTY COUNCILJCLERK Pv _ , P111 I'M I 111 1771R 77MIPM COUNCILJCLERK Program Description (continued) actions pending before the Council; (4)prepare all measures adopted by the Council for transition to official documents and laws; (5)prepare official minutes; and (6) archive and provide public access to over 100 years of County records and documents. Support Services Division The Support Services Division is responsible for reproducing, scanning, and binding documents for all County departments and agencies; metering of outgoing postal mail; and sorting and distributing incoming postal mail/interdepartmental envelopes. Administrative Services Administrative Services performs personnel and accounting functions for the Council- Clerk's Office as well as support during the annual budget cycle. Legislative Research Branch The Legislative Research Branch(LRB) assists the Clerk and Council with matters involving the Operating and Capital Budgets;provides impartial research, consultation, drafting assistance, and review of bills and resolutions; maintains the Hawaii County Code, Hawaii County Charter, and the Council's Rules of Procedure and Organization; and conducts training classes for Council district staff. Program Objectives Council and Committee Services Section 1. Fulfill legal notice requirements for all Council and Committee meetings, including preparation of meeting agendas and posting and publication of meeting notices. 2. Facilitate meeting technological services required for videoconference to six sites across the island which are available for public participation. 3. Make Council and Committee meeting video archives available online within a reasonable time after the meetings. 4. Make available online each bill and resolution received for consideration by the Council or its Committees. 5. Provide final votes on Council and Committee agenda items within a reasonable length of time after the meetings. 28 COUNTY COUNCILJCLERK COUNCILJCLERK Program Objectives (continued) 6. Prepare Council and Committee meeting transcripts within the timeframe required by law. 7. Process and prepare adopted resolutions and ordinances for inclusion in the public archives of the council. Support Services Division 1. Process all documents submitted by departments for reproduction within two business days, unless the job requested is extremely large. 2. Process all pieces of outgoing postal and interdepartmental mail collected from departments or received by departments no later than 2:30 p.m. on the same business day. Legislative Research Branch 1. Complete review and preparation of all amendments and subsequent drafts of the Operating and Capital Budgets within established deadlines. 2. Complete review of non-complex bills, resolutions, and amendments initiated by a Council Member for proper form within two weeks of receipt. Complex bills or resolutions may require a longer review period. 3. Provide research assistance to the Clerk and Council, as requested and time permitting, relating to substantive as well as procedural matters. 4. Provide support to the administration, as requested and time permitting,with drafting, analysis, and research assistance. 5. Prepare semi-annual supplements to the County Code for distribution within eight weeks of receipt of final adopted ordinances,pursuant to Hawaii County Code, Section 2-153. 6. Update the Council-Clerk's website to include revisions to the Hawaii County Code in the interim between supplements,revisions to the Hawaii County Charter pursuant to amendments that pass in the General Election, and new or amended Council Rules of Procedure and Organization. 7. Draft ballot questions during an election year for any proposed amendments to the Hawaii County Charter to be placed on the General Election ballot and update the Charter to incorporate any amendments passed by the voters. 8. Monitor the State Legislative Session, compile an extensive list of bills that are of significant interest to the County, and provide daily reports to the Council on all activity for those bills throughout the legislative session. 29 COUNTY COUNCIL/CLERK __ . . _ 1_71P MI, COUNCIL/CLERK Program Objectives (continued) 9. Conduct training classes for Council district staff on legislative drafting and budget procedures/amendments. 10. Prepare and distribute at least one informational brochure or other educational material relating to the legislative process. Program Highlights Below are program highlights for the Office of the County Clerk and the Hawaii County Council for FY 2018-19: 1. In order to better serve the public, the County Council and the Administration, Council Services Section completed a comprehensive reorganization of personnel and duties, resulting in a more efficient work distribution and document flow. 2. Council Services coordinated and hosted the 2018 Inaugural Ceremonies for the newly elected Council members, afterwards assisting and facilitating the transition and training of newly elected members and their employees. 3. Council Services provided technical and administrative support during 27 Council meetings and 88 Committee meetings as well as three special meetings and two public hearings which were held during the 2018-2019 budget enacting process. 4. Council Services physically controlled technological equipment to provide live streaming of meetings, archived recordings of meetings online, and live participation by the public from six locations county-wide. 5. The 128 bills adopted by the Council were prepared for certification,then official copies were made public, distributed to affected departments, and placed in the historic archives. 6. The 326 resolutions adopted by the Council were prepared for certification,then official copies were made public, distributed to affected entities, and placed in the historic archives. 7. Approximately 3,000 documents received by the Council as well as hundreds of documents held by the Office of the County Clerk, such as administrative rules, lobbyist registration forms, financial disclosure forms, and claims were scanned and made available to the public. 8. The 162 Committee reports adopted by the Council were finalized and prepared for signature, then official copies were made public and placed in the historic archives. 9. In an ongoing effort to provide a healthier environment for the Council's historical documents, Council Services carefully scanned and verified hundreds of records prior to moving them to permanent storage at the County Council's office in the Vilest Hawaii Civic Center. 30 i COUNTY COUNCIL/CLERK COUNCILJCLERK Program Highlights (continued) 10. Support Services printed and mailed approximately 40,000 Kilauea Eruption Recovery Survey Postcards. 11. LRB provided staff support to the 2018-2020 Hawaii County Charter Commission: staffed 12 regular meetings,two recessed meetings, one special meeting, and six public hearings around the island; assisted the Commission's two ad hoc committees; assisted with audio-visual equipment; posted all notices, agendas, communications, and testimonies on the County's website; and provided verbatim minutes for all meetings and public hearings. Program Measures FY 2018-19 FY 2019-20 FY 2020-21 Actual Budget Estimate Council Meetings 27 25 29 Council Special Meetings 2 2 2 Committee Meetings 88 100 100 Committee Site Visits 0 3 2 Committee Special Meetings 1 3 2 Council Public Hearings 2 3 3 Committee Public Hearings 0 3 2 Number of Committee Reports 162 175 170 Number of Ordinances Enacted 128 150 135 Number of Resolutions Adopted 326 400 400 Number of Copies Duplicated 3,482,100 4,500,000 4,500,000 Number of Pieces Mailed 346,391 350,000 360,000 Program Expenditures FY 2018-19 FY 2019-20 FY 2020-21 Actual Budget Request Number of Positions 57 57 56 Salaries and Wages 2,823,821.46 3,057,664 3,097,452 Operations 554,780.80 1,586,602 840,812 Equipment 50,619.21 35,500 35,500 Program Total 3,429,221.47 4,679,766 3,973,764 31 COUNTY COUNCIL/CLERK COUNCIL/CLERK Personnel Position Summary FY 2018-19 FY 2019-20 FY 2020-21 Position Title Authorized Authorized Request Council Chair 1 1 1 County Clerk 1 1 1 Deputy County Clerk l 1 1 Accountant I 1 1 1 Administrative Assistant to the County Clerk 1 1 1 Clerk III 1 1 - Council Aide 10 10 10 Council Legislative Assistant 9 9 9 Council Member 8 8 8 Council Services Assistant 1 2 2 2 Council Services Assistant 11 3 3 3 Council Services Assistant III 1 1 1 Council Services Supervisor - - - Council Services Coordinator 1 1 I Council Administrative Services Supervisor 1 I I Deputy Executive Assistant to the Council Chair 1 1 1 Executive Assistant to the Council Chair 1 I 1 Human Resources Technician II 1 1 1 Legal Specialist 1 1 1 Legislative Analyst III 1 1 1 Legislative Information&Reference Technician I 1 1 Legislative Specialist 4 4 4 Special Assistant 1 1 1 Support Services Clerk 1 3 3 3 Support Services Clerk II 1 1 1 Support Services Supervisor 1 1 1 Total 57 57 56 32 COUNTY COUNCILJCLERK ELECTIONS DIVISION Program Description The Elections Division is responsible for all election activities in the County, including administering Federal, State and County elections, voter registration, and voter education; conducting absentee voting; establishing new polling places; recruiting and training election day officials;tabulating ballots; redefining district boundaries during redistricting;proposing election legislation; verifying signatories on petitions and nomination papers; and maintaining the voter register. Program Objectives 1. Recruit and train staff for implementation of all mail elections. 2. Provide voter education and voter registration presentations at all public and private high schools in the County. 3. Begin preparations for 2021 Redistricting. 4. Provide testimony on election related bills during the legislative session. Program Highlights Below are program highlights for the Elections Division for FY 2018-19. 1. Prepare and transition to all mail elections by establishing procedures. 2. Conduct Young Voter Registration Programs at high schools around the island. 3. Identify locations for Voter Service Centers and Drop Boxes around the island. 4. Implement voter education programs for all mail elections in all districts in the County. 5. Recruit and train staff for implementation of all mail elections. Program Measures FY 2018-19 FY 2019-20 FY 2020-21 Actual Budget Estimate Registered Voters 26,642 21,800 30,000 Voter Registration Satellite Stations 23 23 23 Certificates of Registration Issued 87 125 150 Cancellations of Registration 451 950 1,000 Deceased Voters Deleted 1,090 1,300 1,500 Number of High School Students Registered 0 450 500 33 COUNTY COUNCIL/CLERK ELECTIONS DIVISION Program Expenditures FY 2018-19 FY 2019-20 FY 2020-21 Actual Budget Request Number of Positions 38 28 34 Salaries and Wages 536,834.54 404,072 585,284 Operations 498,781.21 516,000 1,087,975 Equipment 2,088.51 60,600 11,600 Program Total 1,037,704.26 980,672 1,684,859 Personnel Position Summary FY 2018-19 FY 2019-20 FY 2020-21 Position Title Authorized Authorized Request Elections Assistant 1 1 1 Election Clerk I - - - Election Clerk II 1 1 2 Election Clerk 111 3 3 3 Election Warehouse Worker I(Temporary) 4 4 4 Election Warehouse Worker 11 1 1 1 Elections Program Administrator 1 1 1 Elections Program Specialist I 1 1 1 Precinct Official I 1 1 0 Precinct Official II 11 3 10 Precinct Official III 2 1 0 Senior Election Clerk 1 - - Temporary Election Clerk 10 10 10 Temporary Precinct Official I11 1 1 1 Total 38 28 34 34 ) . . ) ) � � ) ) ) ) . ) � l � ] ] ] ] ! . ] This page intentionally left Han ] ] ) ] � ] � ) � ] ] . ) . ] � ] ) � ] ] � ] ) ) ] Ca QUNTY PHYS,-(--:)'I C I ANS i COUNTY PHYSICIANS DEPARTMENT SUMMARY Mission Statement To render medical opinions, advise on medical matters and conduct physical examinations as requested by the Mayor's Office and other agencies of the County. Department Goals Assist the County in creating a safe and healthy environment for its employees by providing professional medical service. Program Description 1. Provides pre-employment, PUC and other authorized physical examinations. 2. Provides review of workers' compensation claims. 3. Reviews certain sick leave cases. 4. Assists in police investigations and coroner's cases. 5. Advises County on medical matters. Program Objectives Continue to serve the County diligently as in the past. Funding Source and Position Count General Fund $133,825 General Fund 4 Grant Revenue - Grant Revenue - Total Budget: $133,825 Total Number of Positions 4 35 COUNTY PHYSICIANS COUNTY PHYSICIANS Program Expenditures FY 2018-19 FY 2019-20 FY 2020-21 Actual Budget Estimate Number of Positions 4 4 4 Salaries and Wages 133,825.20 133,825 133,825 Program Total 133,825.20 133,825 133,825 Personnel Position Summary FY 2018-19 FY 2019-20 FY 2020-21 Position Title Authorized Authorized Request County Physician 1 1 1 Assistant County Physician 112T 1 1 1 Assistant County Physician 1/4T 2 2 2 Total 4 4 4 36 ) ) � ! ) � ) } ) ) } �z ER CaTl z El S-'�-J' } ELDERLY ACTIVITIES DEPARTMENT SUMMARY Mission Statement To provide a wide array of services for the public with excellence, integrity and aloha. Department Goals Coordinated Services Unit 1. To promote self-sufficiency by providing services by which recipients may be helped to achieve,restore, or maintain independent living and self-direction. 2. To prevent or reduce premature or inappropriate institutional care through the provision of home-based care which would allow the recipient to remain in or return home. Retired & Senior Volunteer Program 1. To address critical community needs through significant volunteer services. 2. To provide a high quality volunteer experience and opportunities for persons 55 and older. 3. To ensure that volunteers are provided the needed orientation, in-service instructions, appropriate assignments, individual support and supervision, and recognition for their volunteer services. Nutrition—Congreeate Nutrition Services 1. To provide meals to individuals 60 years of age and older in congregate settings. Each meal will meet the recommended dietary allowance (RDA) as established by the Food and Nutrition Board of the National Academy of Sciences. Funding Source and Position Count General Fund $2,963,951 General Fund 57 Grant Revenue $1,630,516 Grant Revenue/Other 77 Other $ 333,000 Split Funding: GF/Grant/Other 1 Total Budget: $4,927,467 Total Number of Positions 135 37 i ELDERLY .ACTTVITIES DEPARTMENT SUMMARY Department Goals (continued) Nutrition—Home Delivered Meal Service 1. To deliver meals to the homes of individuals 60 years of age and older who are homebound due to illness or disability. Each meal will meet the recommended dietary allowance (RDA) as established by the Food and Nutrition Board of the National Academy of Sciences. Senior Community Services Employment 1 To provide low-income seniors age 55 or older with current work experience in their vocational fields of interest to prepare them to compete successfully for jobs in the workforce at large. 2. To place these seniors in public sector or 501(c)3 private non-profit agency work sites that provide community services, preferably to the elderly(seniors serving seniors). 3. To assist these seniors in achieving a sense of fulfillment and independence that may enhance their self-esteem through attaining productive employment that contributes meaningfully to the communities they live in. 4. To assist these seniors in receiving other benefits and assistance that will aid in their health, well-being and independence. 38 i ELDERLY ACTIVITIES COORDINATED SERVICES UNIT Program Description The Coordinated Services Program for the Elderly(CSE)provides comprehensive and coordinated services for adults 60 years and older, with the exception of CSE's Chore/Transportation contract, which serves individuals 18 years and older. CSE's 27 full-time staff is responsible for providing Information and Assistance, Outreach, Chore, Transportation, and Other Support Services, such as ID Card Issuance, Advocacy, Personal Care, Financial Management, etc. The Coordinated Services Program is also a volunteer station for the Senior Companion, Sage Plus, and Sage Watch programs. Program Objectives The CSE staff will strive to promote maximum independence, optimum health,personal dignity and self-enrichment by: 1. Provide Information and Assistance Services to 3,500 older adults. 2. Provide Outreach Services to 900 adults. 3. Provide Transportation Services to 1,000 older adults and accomplishing 34,000 trips annually. 4. Provide Transportation Services to 60 individuals less than 60 years of age with disabilities and accomplishing 900 trips annually. 5. Provide and complete 2,000 Referrals. 6. Provide individuals with disabilities/older adults with 5,000 hours of chore services annually. Program Highlights • Staff provided 3,727 seniors with information and assistance services and 903 seniors with outreach services. There were 5,831 referrals such as food stamps, Medicaid, SSI benefits, housing assistance, legal aid, energy assistance, etc.,made in FY 2018- 19. • Staff provided transportation services to 54 individuals under 60 years with disabilities and accomplished 907 trips in FY 2018-19. • Staff provided transportation services to 1,288 seniors and accomplished 38,121 trips in FY 2018-19. • Staff issued the Hawaii County Senior Identification Cards to 1,269 seniors 60 years and older in FY 2018-19. • Through authorized chore hours provided by `Ohana Care and Evercare contracts and non-contracted hours, staff assisted clients with in-home chore services and provided a total of 5,856 hours in FY 2018-19. 39 ELDERLY ACTIVITIES .... FI r �. COORDINATED SERVICES UNIT Program Highlights (continued) • During the months of July through September, staff assisted the Food Basket with their Summer Produce Program. Staff assisted seniors with applications, as well as picking up and delivering to home bound clients. • Staff assisted seniors in applying for the Low-Income Home Energy Assistance Program(LIHEAP). • CSE had another successful year assisting AARP senior tax preparations. • Both East and West CSE organized and implemented successful volunteer recognition events. Program Measures FY 2018-19 FY 2019-20 FY 2020-21 Actual Budget Estimate *Information and Assistance Number of Seniors Served 3,727 3,500 3,500 *Outreach Number of Seniors Served 903 900 900 *Transportation Number of Seniors Served 1,288 1,000 1,000 Total Tris 38,121 34,000 34,000 Number of Persons w/Disabilities under 60 years of age served 54 60 60 Total tris 907 900 900 *Referrals 5,831 2,000 4,000 *Chore Total Hours 5,856 5,000 5,000 *Contract Purchase of Service Objectives for Title III Program Expenditures FY 2018-19 FY 2019-20 FY 2020-21 Actual Budget Request Number of Positions 28 28 31 Salaries and Wages 1,049,553.77 1,171,196 1,192,522 Operations 140,637.85 669,852 566,773 Equipment 1,341.50 307,750 311,750 Program Total 1,191,533.12 2,148,798 2,071,045 40 ELDERLY ACTIVITIES MIP _77- 111 P111111117111"MR -11; -11 IMP . COORDINATED SERVICES UNIT Personnel Position Summary FY 2018-19 FY 2019-20 FY 2020-21 Position Title Authorized Authorized Request Account Clerk 1 1 1 Clerk III 1 1 1 Community Service Program Assistant 1 8 8 8 Community Service Program Assistant I(Tem ) - - 1 Community Service Worker I 8 8 8 Community Service Worker II - - 1 Community Service Worker III 6 6 6 Community Service Worker III(Tem ) - - 1 Departmental Data Processing Coordinator I 1 1 1 Elderly Activities Operations Assistant Director I 1 1 Program Director III(Older Adults) 2 2 2 Total 28 28 1 31 41 ELDERLY ACTIVITIES RETIRED AND SENIOR VOLUNTEER PROGRAM Program Description The Retired and Senior Volunteer Program(RSVP)provides diverse and meaningful volunteer opportunities for persons 55 years and older. Through volunteering RSVP volunteers are able to remain active, contributing members of the community thereby enhancing the overall quality of their lives. Their volunteer services also help private non-profit and public agencies (volunteer stations)to deliver services to meet a wide range of community needs. Some examples of RSVP volunteer assignments include: tutoring elementary students; helping in libraries; delivering meals on wheels; screening blood pressures; instructing senior crafts and activities; assisting with senior transportation; doing friendly visiting; entertaining in hospitals and care homes;helping at blood banks, food banks, non-profit health agencies and museums; staffing public information booths; helping in hospitals; beautifying public areas; and assisting with community events and special projects of agencies. Program Objectives Provide a variety of opportunities for retired and senior persons aged 55 or older to participate more fully in the life of their community through significant volunteer services. 1. Plan and coordinate diverse and meaningful volunteer opportunities to 1,000 persons 55 years and older. 2. Assist significantly in meeting community needs by providing 100,000 hours of volunteer service. 3. Facilitate volunteer services through 150 volunteer stations. 4. Provide 75 volunteers to assist in Food Basket Distribution. 5. Provide 25 volunteers to assist in Hawaii County Nutrition Meals—On-Wheels Program. 6. Provide 20 volunteers to assist in AARP's Tax Preparation Program. 7. Provide 80 volunteers to assist the Blood Bank of Hawaii at community blood drives. 8. Provide 800 volunteers in other community priorities. 42 3 I ELDERLY ACTIVITIES . . , RETIRED AND SENIOR VOLUNTEER PROGRAM Program Highlights • Three volunteer recognition events were held to honor all volunteers for their service. Over 1,000 volunteers were invited to attend these events. • Provided accidental liability insurance to cover volunteers. • Approved mileage claims for hundreds of volunteers. • Worked in compliance with the Corporation for National and Community Service. • Community Service Program Assistant I attended the 2019 National Senior Corps Training in Denver, CO in June of 2019. • Successful impact projects include food distribution through Food Basket volunteer support for Meals On Wheels and Tax Aide, as well as sponsoring five blood drives. • Worked with supportive Advisory Council. • Seventy-three volunteers served in the Christmas gift wrapping fundraiser sponsored by the RSVP Advisory Council totaling over 1,400 hours of service. • Special projects assisted by RSVP volunteers were: Civil Defense Disaster Preparedness Fair, Hawaii County Elderly Recreation Services events (Casino Day, Akamai Fair, Bon Dance, Kupuna Hula, Kupuna Softball, State Kupuna Softball Tournament), Hawaii Island Adult Day Care Fundraising Golf Tournament, Elvis Sheppard Blood Drive, County of Hawaii Blood Bank Drive, Kalaniana`ole School Uniform Distribution, Walk Wise Hawaii (2), Special Olympics "Cop on Top" project—East Hawaii & West Hawaii, Hilo Public Library Count week, American Cancer Society Relay for Life,American Cancer Society Mass Mailing,American Cancer Society Relay for Life t-shirt folding, Big Island International Marathon,Ka `Uhane Hemolele O Ka Malamalama Church, Hamakua-Kohala Health Center School Supply Drive, Malama Na Keiki Hanai (School supply donations from Walmart patrons), Convoy of Hope, Hawaii County Office of Aging Silver Bulletin mass mailing, Alzheimer's Walk,Brush&Floss, Ku`ikahi Mediation mass mailing (2), RSVP Christmas Gift Wrap, Hawaii Island United Way mass mailing, State of Hawaii Blood Drive, Career Day, Kalaniana`ole School Book Fair, Alzheimer's Association Merrie Monarch parade,Hawaii Care Choices Celebration of Life, American Cancer Society Bark for Life. Outreach at various care homes and institutions, providing office and phone coverage to various County Departments. 43 ELDERLY ACTIVITIES W R-1-11- RETIRED AND SENIOR VOLUNTEER PROGRAM Program Measures FY 2018-19 FY 2019-20 FY 2020-21 Actual Budget Estimate Number of Volunteers 1,325 1,000 1,000 Number of Volunteer Hours 114,411 100,000 100,000 Number of Volunteer Stations 196 150 150 Number of Food Basket Volunteers-Kupuna Pantry 96 75 75 Number of Meals on Wheels Volunteers 22 25 25 Number of AARP Tax Prep Volunteers 18 20 20 Number of Blood Bank of Hawaii Volunteers 69 80 80 Number of Other Community Priorities Volunteers - 800 800 Program Expenditures FY 2018-19 FY 2019-20 FY 2020-21 Actual Budget Request Number of Positions 5 5 5 Salaries and Wages 252,164.32 253,814 255,970 Operations 150,68193 173,976 168,054 Equipment 603.50 2,160 2,132 Program Total 403,449.75 429,950 426,156 Personnel Position Summary FY 2018-19 FY 2019-20 FY 2020-21 Position Title Authorized Authorized Request Account Clerk 1 1 1 Community Service Program Assistant I 2 2 2 Program Director IV(Older Adults) 1 1 1 Van Driver 1 1 1 Total 5 5 5 44 i ELDERLY ACTIVITIES _ I "I'MIRPT NUTRITION PROGRAM Program Description Congregate Nutrition Services The Older Americans Act authorized funding for local community programs to provide nutrition services to the elderly. The congregate meals program was designed to provide older individuals, aged 60 and older, with at least one low cost,nutritious meal, five days a week in a congregate setting. The program includes nutrition and health education, health assessments, recreational activities and other appropriate services for older individuals. Home Delivered Meal Service The Older Americans Act authorized funding for local community programs to provide nutrition services to the elderly. The home delivered meals program or"Meals on Wheels"is an integral part of a community based health care system. Participants receiving home delivered meals are aged 60 and older and homebound due to illness or disability. The home delivered meals program provides at least one low cost, nutritious meal, five or more days a week, delivered directly to the participants' home. Program Objectives Congregate Nutrition Services To provide 60,000 nutritious meals, each containing a third of the U.S. RDA,to 900 older individuals, aged 60 and older, at 15 congregate nutrition sites throughout Hawaii County by June 30, 2020. Home Delivered Meal Service (Meals on Wheels) To deliver 60,000 nutritious meals, each containing a third of the U.S. RDA,to 300 frail, homebound older individuals, aged 60 and older,throughout Hawaii County by June 30, 2020. 45 ELDERLY ACTIVITIES _ 11PIR -1 1 RMP NUTRITION PROGRAM Program Highlights • The Hawaii County Nutrition Program provided 174,214 nutrition meals to seniors in the Congregate and Meals on Wheels Program. The Nutrition Program's final numbers reflected the completion of its input of data for this fiscal year, enabling our program to claim these Federal/State reimbursements from July 1, 2018 to June 30, 2019. • On January 1, 2019,two vendors were contracted to provide meals for the Meals on Wheels program; HONOKOHAU L&L HB, INC., in West Hawaii and FAITH GROUP LLC., in East Hawaii. The vendors received a two year contract to provide modified meals lower in sodium, sugars and fats. • The Nutrition Program Director along with Elderly Activities Section Directors conducted Brush and Floss workshops that focused on preventative oral health care from September through December 2018, for Nutrition Congregate sites and Senior Clubs. Each senior received a toothbrush, toothpaste and dental floss that was provided by HDS Foundation. • On October 1, 2018, Pdhoa Senior Center had a soft opening, in attendance were the Pdhoa Nutrition participants who were happy to return to a newly painted floor and a clean facility since the center was last used as an evacuation shelter in August 2018. • The Nutrition Program continued to work with the Senior Training Employment Program they provided STEP employee's as Congregate Assistants located at Pdhoa, Kohala and Hilo. And another employee as a Home delivered driver in Hilo. Program Measures FY 2018-19 FY 2019-20 FY 2020-21 Actual Budget Estimate Congregate Nutrition Services Unduplicated Elderly Served 1,007 900 900 Total Meals Served 65,512 60,000 60,000 Home Delivered Meal Service Unduplicated Elderly Served 659 300 300 Total Meals Served 108,702 60,000 60,000 Program Expenditures FY 2018-19 FY 2019-20 FY 2020-21 Actual Budget Request Number of Positions 27 27 27 Salaries and Wages 615,541.68 680,241 687,709 Operations 1,142,921.94 1,208,499 1,320,106 Equipment 1,547.21 114,500 1,800 Program Total 1,760,010.83 2,003,240 2,009,615 46 ELDERLY ACTIVITIES , .ti, NUTRITION PROGRAM Personnel Position Summary FY 2018-19 FY 2019-20 FY 2020-21 Position Title Authorized Authorized Request Account Clerk 1 1 1 Clerk III 1 1 1 Community Service Program Assistant II 1 1 1 Community Service Worker III 112T 15 15 15 Home Delivered Meals Worker Hrly 6 6 6 Program Director IV(Older Adults) 1 1 1 Van Driver 1 1 1 Van Driver 112T 1 1 1 Total 27 27 27 47 ELDERLY ACTIVITIES SENIOR COMMUNITY SERVICES EMPLOYMENT Program Description Title V of the Older Americans Act Amendments funds the Senior Community Service Employment Program (SCSEP). The U.S. Department of Labor and Industrial Relations (DLIR) channel the funding to our State's Workforce Development Division(WDD). WDD subcontracts with Hawaii County Office of Aging(HCOA) which farms out this part-time training program to the Senior Training&Employment Program (STEP) (local title for SCSEP), which is under the Parks & Recreation's Elderly Activities Division. This program's ultimate goal is to foster individual economic self-sufficiency through unsubsidized employment which means employment in jobs not subsidized by this program-i.e.,not paid for through federal funds designated for SCSEP. Its administration includes planning, budgeting, and personnel management as well as job counseling, development, referrals, and placements into unsubsidized jobs. Enrollees are placed at community service agencies that provide work sites, supervision and training for the enrollees in their fields of vocational interest. At their work sites around the island, the enrollees gain current work experience and current work references that the enrollees are to use to get hired into jobs outside of the program. The enrollees have the chief responsibility of making and getting the most out of their community service placements to increase their employability and prospects of successfully mainstreaming into regular jobs in the workforce at large. Since federal funds pay for enrollee wages and fringe benefits, only public sector agencies and nonprofit organizations (501(c)3) qualify as host agencies. In addition to training provided by host agencies,the enrollees attend County workshops and Hawaii Community College classes (i.e.,job readiness classes, computer classes and ground maintenance classes, defensive driving, CPRlfirst aid and courses in soft skills). The program staff also provide supportive services, such as counseling, safety supplies as applicable, and referrals to other agencies to assist the enrollees. With all of this support,the enrollees understand that STEP is basically a preparation-to- return-to work program and that their ultimate goal is to become independent from STEP and to be financially on their own which benefits everyone. 48 ELDERLY ACTIVITIES n . SENIOR COMMUNITY SERVICES EMPLOYMENT Program Objectives 1. Place five enrollees into unsubsidized jobs by fiscal year's end. 2. Provide services to a cumulative total of 38 enrollees by fiscal year's end. 3. Visit each enrollee at his/her work site twice a year. Conduct 76 work site visits by fiscal year's end. Program Highlights Unsubsidized Placements: • This year has been exceptional for subsidized placements. With the assistance of the American Job Center, contacts gained from the job fairs and employers called to hire seniors we have been able to place ten seniors in unsubsidized employment. The jobs range from food service, security, maintenance, clerical, driving and sales. We have been able to meet many new employers that are more than willing to work with our seniors. We were also able to help others that were in the program two or more years back with job placements (not counted). There were even two placements in county positions. • The 2018 Puna Lava Flow had a large impact on both our staff and our enrollees. The Program Director was asked to cover the Pdhoa Senior Center Shelter for seniors and disabled that were displaced by the lava flow. Most shifts were from 12:00am to 7:45am three to four times per week and then to return to work his regular duties from 7:45am to 4:30pm. The Account Clerk worked at both the Pdhoa Senior Center Shelter and Civil Defense most times after work. Although we limited our time away from office during business hours it did some impact on the quality of our services. We are a two man operation island-wide. This was different from"standard"disasters because it was continuously affecting more and more people each day. We were there for four months helping as best we could during those difficult time. • Our STEP enrollees played a big part at the Pdhoa Shelter as well. One of our enrollees adjusted his schedule and would come and assist with cleaning and maintaining the shelter as well as with the food service, even though at one point he was evacuated from his home and was staying at the shelter for a short time. Another of our enrollees switched from working in Kea`au to the Pdhoa Shelter Grounds. He helped the parks maintenance crew in cleaning and maintaining the grounds at the whole site. Including, grounds and facilities at the regional park. He also was evacuated from his home and stayed at the Pdhoa Seniors Shelter for a short time. • Other enrollees and former enrollees volunteered at the Hub and collecting donations for those at the shelter. 49 s ELDERLY ACTIVITIES SENIOR COMMUNITY SERVICES EMPLOYMENT Program Highlights (continued) • American Job Center, contacts gained from the job fairs and employers called to hire seniors we have been able to place ten seniors in unsubsidized employment. The jobs range from food service, security, maintenance, clerical, driving and sales. We have been able to meet many new employers that are more than willing to work with our seniors. We were also able to help others that were in the program two or more years back with job placements (not counted). Placements 1. Placed 75% (18124)participants in County Departments, such as: Finance, and the P &R Department which include:, P &R Maintenance of parks, gyms and other facilities such as: Lili`uokalani Gardens, parks throughout Puna, Pana`ewa Rainforest Zoo and Botanical Gardens, Home Delivered Meals programs and congregate sites and Mountain View Gym, Marine Program at Richardson Ocean Park, Department of Finance Vehicle Registration, Hilo Licensing, Hawaii County Office of Aging, Hilo Municipal Golf Course,Kohala Senior Center, Pahoa Senior Center, Aunty Sally's, Coordinated Services for the Elderly, and Human Resources -Health and Safety Division. 2. Placed the balance of the participants in other community service agencies, such as school cafeterias including Waiakeawaena Elementary School and St. Josephs School, Kea`au Public Library and 501 C-3 private, nonprofit agencies, such as: Boys and Girls Club, Hawaii County Economic Opportunity Council,American Job Center and the Salvation Army. New Program Promotional Opportunities • A1u Like Senior Groups—Meetings with senior groups to promote the SCSEP program at various sites on the island. a. July 9, 2018 meeting in Kona b. July 23, 2018 meeting in Keaukaha c. July 30, 2018 meeting in Pahoa d. September 17, 2018 meeting in Kona 50 i ELDERLY .ACTIVITIES SENIOR COMMUNITY SERVICES . ES EMPLOYMENT Program Highlights (continued) • American Job Center Meetings -Meetings were held at the new American Job Center in Hilo with the AJC partners to discuss program achievements and upcoming events. a. AJC meeting held on July 25, 2018 b. AJC meeting held on August 22, 2018 c. AJC meeting held on September 26, 2018 d. AJC meeting held on November 9, 2018 e. AJC meeting held on April 11, 2019 f. AJC partner meeting April 24,2019 • Kupuna News Four issues of the Kupuna News featuring information on eligibility and pictures of some of our enrollees in different County of Hawaii departments. • Rapid Response Jacks Tours Closing—Meeting with employees that were about to laid off due to closure of business. Discussed with senior employees option of the SCSEP program for possible future placements. • Rapid Response Bubba Gumps Closure—On December 7, 2018 we met with the remaining employees and discussed options for the two seniors that worked at the restaurant. One has been placed in another restaurant, one is now volunteering and the other moved back to the mainland. • Hilton Waikoloa Jab Interviews—On August 20, 2018 we took 12 of our enrollees and previous enrollees for interviews with the Hilton Waikoloa. Interest was shown in three enrollees. We had a table setup for inquiries and handed out flyers and pre- applications to other attendees. • American Job Center Job Fair—(East Hawaii) October 25, 2018, 21 of our current enrollees, six of our previous enrollees and at least four people signing up for the program attended the job fair. From our table we provided many applications and advised family members and others about the requirements of the program for seniors they know that may need assistance. 51 ELDERLY ACTIVITIES tiw SENIOR COMMUNITY SERVICES EMPLOYMENT Program Highlights (continued) • First Annual American Job Center Job Fair—(West Hawaii) May 24, 2019 distributed brochures to 15 seniors attending the fair. From this event, I was able to make contact with businesses and agencies to determine their needs. Two temp agencies forwarded names of seniors that could not meet their needs. Businesses were also looking for people to hire as soon as possible with starting pay scales from minimum wage to $25.00 per hour. Program Measures FY 2018-19 FY 2019-20 FY 2020-21 Actual Budget Estimate Federal Funded Positions 39 38 38 Number of Applicants Served 73 70 70 Number of Applicants Enrolled During the Year 39 38 45 Number of Enrollees Successfully Placed in Jobs 10 5 8 Site visits 78 76 100 Promotional Coverage of Program 19 16 20 Program Expenditures FY 2018-19 FY 2019-20 FY 2020-21 Actual Budget Re nest Number of Positions 72 72 72 Salaries and Wages 344,357.45 406,115 402,368 Operations 16,646.62 19,583 17,483 Equipment 33.35 1,000 800 Program Total 361,037.42 426,698 420,651 Personnel Position Summary FY 2018-19 FY 2019-20 FY 2020-21 Position Title Authorized Authorized Request Account Clerk 1 1 1 Program Director IV(Older Adults) 1 1 1 Senior Community Services Aid My 70 70 70 Total 72 72 72 52 ENVIRONMENT AL MANAGEMENT ENVIRONMENTAL MANAGEMENT IRTIR 1 M 11 11 .. n DEPARTMENT SUMMARY Mission Statement Maintain a clean, healthy and safe island environment by managing the island's wastewater and solid waste in a comprehensive,responsive, environmentally-safe, efficient, cost- effective manner, and to provide excellent customer service through innovative and sustainable programs that promote managing waste as a resource and lead our island society toward the goal of zero waste. Department Goals 1. To improve infrastructure, operations and procedures at the 22 transfer stations and to increase recycling rates, facility efficiency and reduce costs. 2. To educate the public regarding the department's facilities and approach to management of solid waste via public outreach methods. 3. To continue to educate the public on current recycling programs and the importance of reduce, reuse, and recycle. Make recycling easy, which helps with landfill diversion on the path to zero waste. 4. Continue to encourage and support the diversion of solid waste from existing landfills and maximize the reuse, reclamation or re-purposing of our solid waste stream. 5. To repair, replace or rehabilitate existing sewer infrastructure. 6. To continue the Wastewater Division's Asset Management Program to ensure efficient and effective operations. 7. To provide reuse water to the community to put treated waste water effluent to beneficial use. 8. Maintain a continuous improvement environment within the department so as to encourage increased productivity and efficiency. 9. Investigate and implement, where economically feasible, alternative waste water treatment technologies. Funding Source and Position Count General Fund $1,193,080 General Fund 22 Grant Revenue - Grant Revenue/Other 2 Total Budget: $1,193,080 Total Number of Positions 24 53 ENVIRONMENTAL MANAGEMENT ADMINISTRATION Program Description The Environmental Management Director serves as technical advisor to the Mayor, Managing Director, Environmental Management Commission, and County Council on matters pertaining to wastewater treatment and disposal, solid waste processing and disposal, resource recovery,the recycling and disposal of all vehicles, and the removal of the derelict and abandoned vehicles. The Environmental Management Administration Office provides personnel management, accounting and billing support services as well as providing general supervision and control of the administration and operation of the Wastewater and Solid Waste Divisions and the Business Services Section. The Environmental Management Administration Office also provides personnel, clerical, technical and financial support for the Environmental Management Commission. Program Objectives 1. Establish sewer fee rates at a level to cover expenses of operations, maintenance, repairs and replacements. 2. Maintain vehicle disposal fee system to assure financial self-sufficiency for Vehicle Disposal program. 3. Improve the status of Wastewater accounts receivable. Reduce the average number of days in receivables by 5% annually. Reduce the percentage of balances over 90 days past due by 5% annually. 4. Maintain the status of Solid Waste accounts receivable with an average number of days in receivables less than 35 days and a percentage of balances over 90 days past due by less than 2%. Program Highlights • Construction was substantially complete on the Kealakehe Sludge Removal and Aeration Upgrade Project. • Construction continued on the Kealakehe Scrap Metal Yard Remediation project and is nearing completion. • Construction began on the Lono Kona Sewer Improvement District project. • A sewer rate increase was approved under Ordinance No. 19-21. This ordinance provides scheduled increases over a five year period. 54 i i I i ENVIRONMENTAL MANAGEMENT � . . RPIRIRv ADMINISTRATION Program Measures FY 2018-19 FY 2019-20 FY 2020-21 Actual Budget Estimate Tipping fees as%of Solid Waste Fund expenditures 44% 33% 32% Vehicle Disposal Fund Fee paying for%of program 100% 100% 100% Days in Accounts Receivable in Wastewater Division 64 64 58 Days in Accounts Receivable in Solid Waste Division 35 39 32 %of Accounts Receivable over 90 days,Wastewater 35% 43% 32% %of Accounts Receivable over 90 days,Solid Waste 3% 7% 3% t Program Expenditures FY 2018-19 FY 2019-20 FY 2020-21 Actual Budget Request Number of Positions 24 24 24 Salaries and Wages 1,122,714.75 1,135,092 1,145,292 Operations 20,975.23 43,336 43,910 Equipment 200.39 4,452 3,878 Program Total 1,143,890.37 1,182,880- 1,193,080 Personnel Position Summary FY 2018-19 FY 2019-20 FY 2020-21 Position Title Authorized Authorized Request Director of Environmental Mgmt 1 1 1 Deputy Director of Environmental Mgmt 1 I 1 Account Clerk 4 4 4 Accountant 1 3 3 3 Accountant IV 1 1 1 Business Manager I 1 I Civil Engineer IV - - - Clerk III 1 1 I Contracts Clerk 1 .1 1 Credit&Collections Clerk 1 1 I Human Resources Program Specialist 1 1 I Human Resources Technician I I 1 1 Private Secretary 1 1 1 Senior Account Clerk 3 3 3 Student Helper I 3 3 3 Student Helper II 1 1 1 Total 24 24 24 55 This page intentionally left blank ) ) ) ] ) } ) ( ] ) � ) ) � ) � ) FF ) FINANCE \ . � ] ) ! � ] } ) ) � � ) � } FINANCE DEPARTMENT SUMMARY Mission Statement The Department of Finance provides efficient and effective financial services fairly, accurately and courteously. We serve our customers with pride and respect and enable other departments to carry out their mission. Department Goals 1. To facilitate an integrated county-wide financial needs plan. 2. To continue development and maintenance of fiscal policies and procedures for the County of Hawaii. 3. To encourage networking to facilitate intra and inter-governmental working relationships. 4. To continue an ongoing customer service and public relations program that facilitates interaction with the public and other departments. 5. To continue an ongoing training program to improve employee skills, including technical training and mentoring for all personnel. 6. To continue a cross-training plan for employees for all core areas. 7. To develop and maintain written operational procedures that address the various functions of the Finance Department to promote proper and consistent service. Funding Source and Position Count General Fund $10,543,829 General Fund 127 Grant Revenue $ 1,549,768 Grant Revenue/Other 20 Other $ 1,070,000 Total Budget: $13,163,597 Total Number of Positions 147 56 i FINANCE ADMINISTRATION/BUDGET Program Description Administration The Office of the Director plans, directs, controls and coordinates activities of the Finance Department. The department head and staff advise the Mayor of the development and execution of administrative policies and assist the Mayor in the preparation and execution of the operating and capital budgets. In addition,the Finance administration section provides certain auxiliary services to departments and agencies. The Budget Division plans, directs and coordinates the formulation,preparation, execution, review and analysis of the County's operating budget and operating program. Budget also monitors budget appropriations and actual expenditures to ensure compliance with the law and also advises County officials on budgetary and long-range'planning matters. Program Objectives Administration 1. Conduct training sessions, large and small group settings as needed, for county financial personnel. Desired outcome is to provide a training media for financial support staff. 2. Maintain interaction and education for the public by participating in community meetings and by conducting workshops on the various finance areas, including budget,purchasing and real property tax related areas. 3. Conduct informational sessions or distribute instructive materials to division managers, supervisors and/or staff at least four times per year, covering new or changing regulations, rules and procedures that affect employee relations or benefits. 4. Refer procurement protests to Corporation Counsel within three working days of receipt. Budeet 1. Plan, direct and execute the formulation of the county's operating budget. 2. Prepare transmittal letters, resolutions, and/or bills for the appropriate approvals and signatures for all fully-completed requests for council action received three days prior to the County Council's submittal deadlines. 3. Provide guidance and assistance to departments/agencies to ensure the fiscal responsibility and accountability in developing the operating budget. 57 s t i FINANCE ADMINISTRATION/BUDGET Program Objectives (continued) 4. Receive and process County of Hawaii nonprofit grant applications. Internal Control 1. Review departmental policies and procedures related to financial controls and asset protection. 2. Identify potential control weaknesses and develop enhanced security procedures to reduce opportunities for fraud, create additional accountability, and build greater public trust. Program Highlights Administration 1. The County is actively engaged in negotiations for a Conservation Easement of Waikapuna, Ka`u. The property consists of 2,013.142 acres in Ka`fi and boasts several historic sites: including the Alaloa footpath known as the Alanui or Ala Kahakai National Historic Trail, Heiau, burials, lava tubes, ahu(alter),petroglyphs, paparn (stone for the game konane), salt-gathering ponds, canoe sheds, agricultural terraces, and a stone-lined spring. It also provides a refuge for endangered plants and animals. 2. On January 24, 2019, vehicle registration renewal kiosks became available for use at the Kona and Hilo Safeway stores. 4,912 vehicles were renewed on these kiosks as of June 30, 2019. 3. We issued our fifth series of bond anticipation notes and continue working with five institutional buyers in order to lessen our dependence on a single purchaser. Note financing saves the county substantial interest costs in contrast to immediately issuing long term bonds. It also increases our compliance with IRS regulations by ensuring we meet the spenddown requirements for tax exempt monies. 58 FINANCE M1M_. ADMINISTRATIONfBUDGET Program Highlights (continued) Bud1jet 1. A balanced budget of$585,442,147 was approved for FY 2019-20 in June 2019. 2. The Budget Office continues to provide guidance and assistance on budget/finance issues and items requiring legislative action. In FY 2018-19 the Office prepared 97 resolutions, 101 bills, and 161 transmittal letters on behalf of departments/agencies for County Council action. Internal Control 1. In FY 2018-19, Internal Controls conducted three cash counts, including internal control reviews for cash handling processes for the Department of Parks & Recreation's Golf Course division and the Department of Finance's Hilo and Kona Real Property offices. 2. In FY 2018-19 one internal control procedural review(related to a prior audit)was conducted for the Department of Parks &Recreation. Program Measures FY 2018-19 FY 2019-20 FY 2020-21 Actual Budget Estimate Nonprofit Grant Agreements Processed 163 165 165 Request for Council Action Forms Processed 198 165 180 Training Sessions Held for County Fiscal Personnel 2 3 2 Surprise Cash Counts Conducted 3 16 8 Division/Agency Policy&Procedure Reviews 5 6 3 Program Expenditures FY 2018-19 FY 2019-20 FY 2020-21 Actual Budget Request Number of Positions 9 9 9 Salaries and Wages 653,643.58 9,022,459 714,236 Operations 9,353.33 19,170 19,170 Equipment 177.21 500 500 Program Total 663,174.12 9,042,129 733,906 59 FINANCE ADMINISTRATIONfBUDGET I I I Personnel Position Summary FY 2018-19 FY 2019-20 FY 2020-21 3 Position Title Authorized Authorized Request Director of Finance I 1 1 3 Deputy Director of Finance 1 1 1 Budget Administrator 1 I 1 Budget Specialist 1 I 1 Clerk III 1 1 1 Human Resources Specialist II 1 1 1 3 Human Resources Technician I 1 I 1 Internal Control Manager - 1 1 Private Secretary 1 1 1 Program Manager 1 - - Total 9 9 9 3 i 3 i 3 I i J i I i 3 i 3 I I 3 60 FINANCE ACCOUNTS Program Description The Accounts Division maintains general accounting and fixed asset depreciation records of the County; provides useful, accurate and timely financial reports to the public and agencies;prepares payrolls and pension rolls;pays all obligations of the County; supports the Pension Board. Program Objectives 1. Close FY 2019-20 books and issue final June 30 Budget Status Report by October 15, 2020 and determine the General Fund's fund balance by September 30, 2020. 2. Obtain Certificate of Achievement for Excellence in Financial Reporting from the Government Finance Officers Association(GFOA) for the County's June 30, 2020 Comprehensive Annual Financial Report. 3. Close the books and have the monthly budget status reports available in FRESH within ten working days after the end of the month or close of the previous month, whichever is later, except for June, July,August, September and October. 4. Support the FRESH(Financial and Resource Enterprise Software for Hawaii County) system accounts payable, general ledger and payroll modules. This includes maintaining and keeping abreast of changes to the current modules that Accounts is responsible for, as well as,helping users and providing training when necessary. 5. Ensure that all claim payments made are proper and legal by pre-auditing 100% of payment requests for accuracy and propriety, returning items that are not accurate or proper to departments for correction. 6. Provide certificate of the availability of funds on County contracts within three working days of the contract's submission to Accounts Division. 7. Pay vendors promptly by issuing all warrants for claims within seven working days of the receipt of the invoice by Accounts Division. 8. Ensure that all employees receive the correct amount of pay and related benefits by pre-auditing 100% of payroll claims for accuracy and compliance with legal and contractual requirements and filing all required payroll tax forms and returns on time. 61 i 3 3 FINANCE ACCOUNTS 3 3 Program Highlights 3 1. The County received a Certificate of Achievement for Excellence in Financial Reporting from the Government Finance Officers Association for its June 30, 2018 Comprehensive Annual Financial Report. 2. The Accounts Division staff was actively involved in the continued support of our financial software, FRESH. 3. The Accounts Division staff continues to be an ongoing resource to all County i departments for financial related matters. Program Measures FY 2018-19 FY 2019-20 FY 2020-21 Actual Budget Estimate Claims Checks&Electronic Funds Transfers Issued 41,196 42,000 42,000 Payroll Checks Issued 5,480 5,000 5,500 Direct Deposit Stubs Issued 57,930 58,000 58,000 Funds Maintained 44 43 44 Contracts,Amendments&Change Orders Certified 1,491 1,300 1,500 Pensioners 20 20 20 Regular&Part-Time Employees 2,588 2,600 2,600 Program Expenditures FY 2018-19 FY 2019-20 FY 2020-21 Actual Budget Request Number of Positions 12 12 12 Salaries and Wages 590,341.79 683,396 726,284 Operations 173,359.40 1 182,135 1 196,460 Equipment 54.00 100 100 Program Total 763,755.19 865,631 922,844 62 FINANCE ACCOUNTS Personnel Position Summary FY 2018-19 FY 2019-20 FY 2020-21 Position Title Authorized Authorized Request Account Clerk 1 1 1 Accountant I1 1 1 1 Accountant V 1 1 1 Accounts Payable Supervisor 1 1 1 Controller 1 1 1 Financial Systems Analyst 1 1 1 Payroll Specialist II 1 1 1 Pre-Audit Clerk 1 3 3 3 Pro am Manager 1 1 I Senior Account Clerk 1 1 1 Student Helper I - 1 - Total 12 13 12 63 i 3 I FINANCE -11 11117 1, _, M..... tia MR — PURCHASING Program Description The Purchasing Division assists all County agencies and programs in the purchasing of required goods and services in accordance with Hawaii Revised Statute 103D, Finance Director Rules and Hawaii County Purchasing Procedures. It is the mission of the Purchasing Division to procure quality goods and services that meet the user's needs, at a reasonable cost, in a fair and impartial manner, and with the maximum feasible amount of competition. Construction projects are procured through the Public Works Department. Program Objectives 1. Use technology effectively by processing 95%of all IFBs, RFPs and RFQs using Public Purchase,the division's chosen e-procurement system. 2. Conduct a minimum of two vendor outreach opportunities annually to promote "doing business with the County" and to encourage competition for future opportunities. 3. Provide outstanding customer service to departments and agencies for purchases less than the formal bidding limits, by completing the request for quotation process 95% of the time within ten working days of receipt. 4. Provide outstanding customer service by processing 95%of routine documents (invoice payment approvals, contracts, change orders and supplemental agreements) within two working days of receipt, including electronic approvals. 5. Conduct a minimum of three internal procurement training annually with County agencies to yield more effective procurement results. 64 i i i t t i I FINANCE 1 17-7-11 PIMP- PURCHASING M.PURCHASING Program Highlights 1. The division participated in conjunction with the State Procurement Office in soliciting and awarding specialized procurement services to be secured under a NASPO (National Association of State Procurement Officers)national contract. 2. In FY 2015-19, the division achieved an approximate savings of$1.4 million not including annual price term agreements, for agencies and departments through the use of competitive sealed bidding. Savings were calculated by subtracting the second lowest bidder's price from lowest bidder's price. 65 i FINANCE PURCHASING Program Measures FY 2018-19 FY 2019-20 FY 2020-21 Actual Budget Estimate Purchase Orders Issued 2,516 2,400 2,400 Invoice Payment Approvals 10,417 11,000 11,000 Requisitions Received 2,293 2,000 2,000 Contracts Completed 284 275 275 Advertised Formal Bids and Requests for Proposals 131 135 135 Informal Written Requests for Quotations 879 850 850 Contract,Change Order&Supplemental Agreement 1,052 1,100 1,100 Review for Compliance Sole Source Approvals(Exceeding$25,000) 8 10 10 Professional Services exceeding$5,000 39 45 45 Program Expenditures FY 2018-19 FY 2019-20 FY 2020-21 Actual Budget Request Number of Positions 6 5 5 Salaries and Wages 288,676.03 295,252 311,840 Operations* 60,232.18 86,100 86,100 Equipment - 250 250 Program Total 348,908.21 381,602 398,190 * Office Supply Storeroom discontinued FY16-17 onward. Personnel Position Summary FY 2018-19 FY 2019-20 FY 2020-21 Position Title Authorized Authorized Request Buyer I 1 1 1 Buyer III 1 1 1 Contracts Clerk 1 1 1 Procurement& Specifications Specialist 1 1 1 Purchasing Agent 1 1 1 Student Helper I 1 - - Total 6 5 5 66 FINANCE 1111111--1 TREASURY Program Description The Treasury Division collects, manages, and invests the County's cash. Treasury arranges financing(municipal bonds) for capital improvement projects and improvement districts. This office assists in the improvement district(ID) and Community Facilities District(CFD) formation process and administers the ID/CFD after the loanibonds are issued. Major accounting functions performed include the receipting of all revenues, reconciliation of bank accounts, and accounting of tax-exempt capital improvement expenditures. Program Objectives 1. Invest 99 per cent of all funds in interest-bearing accounts or certificates. 2. Maintain sufficient liquidity to meet cash requirements. 3. Maximize interest income by attaining budgeted projection while ensuring the safety of County(ands. 4. Reconcile monthly statements within 30 days of receipt. Program Highlights We issued our fifth series of bond anticipation notes and continue working with five institutional buyers in order to lessen our dependence on a single purchaser. Note financing saves the county substantial interest costs in contrast to immediately issuing long term bonds. It also increases our compliance with IRS regulations by ensuring we meet the spenddown requirements for tax exempt monies. Treasury continues to assist the Department of Environmental Management in the establishment of the county's first sewer improvement district. Treasury also is working with the Department of Water Supply on two proposed water improvement district proj ects. 67 a FINANCE TREASURY Program Measures FY 2018-19 FY 2019-20 FY 2020-21 Actual Budget Estimate Improvement District 2 3 3 General Obligation Bonds 17 21 18 Petty Cash Vouchers Paid 238 700 300 Treasury Receipts Handled 14,588 14,000 14,600 State Revolving Fund(SRF)Loans 9 8 9 Per Cent of Cash Invested 100.00% 99.99% 99.99% Rate of Return on Amount Invested 1.30% 1.38% 0.89% Program Expenditures FY 2018-19 FY 2019-20 FY 2020-21 Actual Budget Request Number of Positions 6 6 6 Salaries and Wages 344,280.78 345,436 350,732 Operations 17,362.62 22,503 24,503 Equipment - 75,100 100 Program Total 361,643.40 443,039 375,335 Personnel Position Summary FY 2018-19 FY 2019-20 FY 2020-21 Position Title Authorized Authorized Request Account Clerk 1 1 1 Accountant I 1 1 1 Accountant III 1 1 1 Pre-Audit Clerk I 1 1 I Senior Account Clerk I 1 I Treasurer 1 1 1 Total 6 6 6 68 FINANCE REAL PROPERTY TAX Program Description The role of the Real Property Tax Division is to assess all real property in a uniform and equitable basis for purposes of real property taxation. All real property is assessed based on fair market value. The division is also responsible for collecting all taxes,processing exemptions,programs, dedications and coordinating the appeals as imposed by Chapter 19, Hawaii County Code, as amended. Program Objectives 1. Maintain sales assessment mean ratio+/- 10% from the 100% assessment. 2. Maintain a co-efficient of dispersion at+/- 15% of the mean ratio. 3. Conduct field inspections of 95% for all new construction. 4. Maintain an active educational and informational program on real property taxation. 5. Initiate proceedings for two real property tax foreclosure sales to reduce the number of delinquent accounts and dollar amount of delinquent taxes owed to the County. Program Highlights 1. The number of appeals for FY 2018-19 certification remained low at 221 as compared with 195 in the FY 2017-18 season. The number of appeals for the FY 2019-20 certification increased to 395. All the Board of Review positions were filled for the current appeal season. However, currently, we have two vacancies to be filled prior to the next appeals season(FY 2020-21). 2. There were a number of training opportunities offered to the staff throughout the year, including continuing education credits for those that are certified or licensed appraisers. We hosted the IAAO 102 Course, `Income Approach to Valuation' in Hilo. This course is part of a series required to gain the Residential Evaluation Specialist(RES)Designation from IAAO which recognizes professionalism and competency in the valuation of residential property for tax purposes. 3. The Real Property Tax Review Working Group and Agricultural Committee which began meeting in FY 2017-18, concluded their two-year term in September 2019 and were comprised of Finance Department staff as well as members from the community. The goal of these groups were to increase fairness of the County's Real Property Tax program; identify and incorporate best property tax administrative practices; propose additional tax programs as appropriate and identify public policy goals and incorporating them into the County's Real Property Tax program. The final report to Council has been completed and includes a recommendation that both groups continue as an advisory group to meet on a quarterly basis or as needed. 69 i i 3 I G 3 FINANCE REAL PROPERTY TAX Program Measures FY2017-2018 FY 2018-2019 FY 2020-2120 Actual Budget Estimate Parcel Count(taxable) 140,490 143,500 143,500 Parcel Count(non-taxable) 6,162 6,300 6,300 Number of Tax Bills(1st and 2nd half) 254,814 227,000 265,000 Number of Agency Records(Ist and 2nd half) 56,662 63,500 62,000 Assessment Appeals 221 500 500 Number of Condominium Units 13,056 13,000 13,200 Current Year Balance at 6/30(millions) 7.9 8.0 8.0 Prior Year Balance at 6/30(millions) 4.0 9.0 9.0 Delinquent Taxes at 6/30(millions) 19.1 18.0 19.0 Sales Assessment Median Ratio 93 % 90% 90% Coefficient of Dispersion 12.56% 15 % 15% Appraisal Section Agricultural and Land Inspections 2,479 2,500 2,000 Building Inspections 4,514 5,000 5,000 Appeal Insections 208 500 500 Clerical Section Exemptions Processed 3,819 4,500 4,500 Telephone Inquiries 16,072 15,000 15,000 Over-the-Counter Inquiries 11,443 11,500 11,500 Address Changes 5,032 7,000 13,500 Amended Assessment Notices Prepared 8,584 2,500 2,500 Collections Section Current Year Collection(Targeted Revenue) 309,591,361 310,000,000 332,108,000 Prior Year Collection(Targeted Revenue) 10,414,799 6,000,000 6,000,000 Delinquent Accounts Closed 301 400 400 Foreclosure Action: 2 2 2 Properties Sold 191 175 175 Revenues Collected 671,705 400,000 400,000 Mapping Section Total Documents Processed 13,323 15,000 15,000 Ownership Changes 12,629 13,000 13,000 Revised Parcels 621 700 700 70 I I I I I 1 FINANCE REAL PROPERTY TAX 4 5 i Program Expenditures FY 2018-19 FY 2019-20 FY 2020-21 Actual Budget Request Number of Positions 48 48 48 Salaries and Wages 2,201,194.70 2,413,584 2,541,938 Operations 1,243,310.09 1,783,715 1,812,680 Equipment 10,146.14 71,740 42,740 Program Total 3,454,650.93 4,269,039 4,397,358 Personnel Position Summary FY 2018-19 FY 2019-20 FY 2020-21 Position Title Authorized Authorized Request Abstractor I 4 4 4 Abstractor 11 1 1 1 Accountant II 1 1 1 Assistant County RP Tax Administrator 1 1 1 Cashier 11 2 2 2 County Real Property Tax Administrator 1 1 1 Geographic Information System Analyst II 1 1 1 Real Property Appeals Board Clerk 1 1 1 Real Property Appraiser IV 12 12 12 Real Property Appraiser V 2 2 2 Real Property Appraiser VI 1 1 1 Real Property Tax Clerk 12 12 12 Real Property Valuation Analyst I11 3 3 3 Senior Account Clerk 1 1 1 Supervising Real Property Tax Clerk I 1 1 1 Supervising Real Property Tax Clerk Il 1 1 1 Tax Collection Assistant 3 3 3 Total 48 48 48 71 FRANCE RISK MANAGEMENT Program Description The Risk Management Division is responsible for developing and implementing a program to manage risk in order to protect County assets, minimize the interruption of vital services,provide a safe environment for the public and County employees, and reduce the cost of accidents and other financial losses. Program Objectives 1. Continue to develop the Risk Management Division so as to be able to respond to inquiries and requests for assistance within a reasonable time. 2. Annually meet and collaborate with departments to discuss current risk issues, assess the policies and procedures in place and make necessary modifications to reduce risk and improve regulation compliance. 3. Annually review the County's self-insurance program and research insurance industry products to determine the most advantageous program to reduce potential financial loss and provide adequate protection. 4. Meet every four months with Risk Management Committee to discuss activity and current risk issues. 5. Meet monthly with Safety Division Administrator to discuss areas of safety concern and schedule safety and training programs to minimize the impact of such concerns. Program Highlights • Insurance procurement for the FY 2018-19 season resulted in discount of premium expense for renewal of Mass Transit,Fire EMT and Helicopter policies, and County property policy while most other policy premiums remained constant during this time of market increases. • Risk Management Committee meetings were held every four months throughout the year and have been a well-attended forum for department/agency representatives to learn of division activity and discuss action for particular concerns. A plan has been put in place for the division to visit County facilities to assess risk issues and suggest remedial action where appropriate. • Data base for accidents is being maintained so as to recognize areas of concern and provide accurate information to effected department/agency to assist in resolution thereof. Departmental Safety Committees have been established to provide employees an opportunity to discuss and address safety concerns and have a voice in their department's well-being. 72 FINANCE RISK MANAGEMENT Program Measures FY 2018-19 FY 2019-20 FY 2020-21 Actual Budget Estimate Department consultations held re risk factors 10 10 12 New risk management initiatives carried out 3 3 3 Risk Management Committee meetings 3 3 2 Insurance evaluation and procurement 12 12 12 Safety Division meetings re:training 4 4 12 Program Expenditures FY 2018-19 FY 2019-20 FY 2020-21 Actual Budget Request Number of Positions 1 1 1 Salaries and Wages 96,441.26 98,712 98,812 Operations 323.20 925 925 Equipment - 100 100 Program Total 96,764.46 99,737 99,837 Personnel Position Summary FY 2018-19 FY 2019-20 FY 2020-21 Position Title Authorized Authorized Request Risk Management Officer 1 1 1 Total 1 1 1 73 FINANCE P.v PROPERTY MANAGEMENT Program Description The Property Management Division is responsible for the acquisition and disposal of the County's real property including land, remnants, easements, sale of abandoned roads, buildings and other miscellaneous real property assets. This includes the acquisition of Right-of-Ways, Governor's Executive Orders for State owned lands, easements,right-of- entries and other types of real estate interests in connection with the Department of Public Works, Department of Environmental Management,Department of Parks and Recreation and other general County purposes. The division manages, administers and maintains the fiscal responsibility for leasing of private lands for County use in addition to leasing of County land and buildings to private users. The Property Management Division is responsible for being the office of record for the maintenance of records related to the County's acquisition and disposal of real and personal property assets. The division supports the Public Access, Open Space and Natural Resources Preservation Commission(PONC) and preparation of its annual recommendations to the Mayor of lands worthy of preservation for further forwarding to the County Council. In addition, the PONC Commission has also been tasked with reviewing stewardship grant applications submitted by non-profits who are interested in maintaining the lands acquired with monies from the PONC Fund. The division is also responsible for the. negotiation and acquisition of lands authorized by the County Council utilizing the Public Access, Open Space and Natural Resources Preservation Fund. Program Objectives 1. Provide support for POMC in meeting its requirement of submitting its annual list of prioritized properties to the Mayor by December 31, 2419. 2. Identify and initiate negotiations on the purchase of the next property pursuant to recommendations by PONC,the Mayor and as authorized by the County Council. 3. Provide support for PONC as they review, evaluate and make recommendations to the director of Parks and Recreation regarding applications for stewardship grants from the PONC Maintenance Fund. 4. Provide support for the land management and right-of way acquisition needs for all County departments. 5. Provide administrative and fiscal management of County leased properties and insure leases are paid on time. 6. Dispose of surplus real property as requested and authorized by the Director of Finance. 74 i i i FINANCE PROPERTY MANAGEMENT Program Objectives (continued) 7. Maintain the fixed assets record system of County property and submit the annual fixed asset report to the County Council. 8. Hold at least one public auction for the disposal of useable surplus County owned personal property. Program Highlights The County is actively engaged in negotiations for a Conservation Easement of Waikapuna, Ka`u. The property consists of 2,013.142 acres in Ka`u and boasts several historic sites: including the Alaloa footpath known as the Alanui or Ala Kahakai National Historic Trail,Heiau, burials, lava tubes, ahu(alter),petroglyphs,papamu(stone for the game k6nane), salt-gathering ponds, canoe sheds, agricultural terraces, and a stone-lined spring. It also provides a refuge for endangered plants and animals. Program Measures FY 2018-19 FY 2019-20 FY 2020-21 Actual Budget Estimate Surplus personal property auctions 1 1 1 Surplus real property sales 0 1 1 Real property transactions 4 20 20 Program Expenditures FY 2018-19 FY 2019-20 FY 2020-21 Actual Budget Request Number of Positions 4 4 4 Salaries and Wages 237,354.75 239,132 243,588 Operations 1,745,210.26 2,115,170 1,703,125 Equipment - 2,700 100 PONC—Open Space Commission 2,689.81 4,950 4,945 Program Total 1,985,254.82 2,361,952 1,951,758 75 FINANCE ,v ; W , PROPERTY MANAGEMENT Personnel Position Summary FY 2018-19 FY 2019-20 FY 2020-21 Position Title Authorized Authorized Request Property Management Specialist 1 1 1 Property Manager 1 1 1 Property Management Technician 1 1 1 Senior Account Clerk 1 1 1 Total 4 4 4 76 C }} 4 t i FINANCE VEHICLE REGISTRATION AND LICENSING Program Description The Vehicle Registration and Licensing Division administers the functions of driver licensing, commercial driver licensing,motor vehicle registration,periodic motor vehicle inspections, issues bicycle, and business licenses and monitors the issuing of dog licenses. The Driver's License Section issues Driver's Licenses and Commercial Driver's Licenses. The Motor Vehicle Registration Section issues vehicle,bicycle and select business registrations. The Motor Vehicle Control Section authorizes and monitors Vehicle Inspection providers. Program Objectives Vehicle Reeistration 1. Process mail within three business days from date received. 2. Recommend and implement at least one change in operations to enhance customer service experience. 3. To have 90 percent of`Service Excellence Surveys' indicate `Excellent" overall efficiency rating in responding to customer concerns. Licensinc 1. Respond to inquiries and requests for renewals/duplicates by mail within four business days from date received. 2. Recommend and implement at least one change in operations to enhance customer service experience. 3. To have 90 percent of`Service Excellence Surveys' indicate "Excellent" overall efficiency rating in responding to customer concerns. Periodic Motor Vehicle Inspection 1. Conduct at least 560 inspections of stations issuing safety checks. 77 FINANCE MIMMMMM-P R, 1_IMP..... � . VEHICLE REGISTRATION AND LICENSING Program Highlights • The total number of licensed drivers increased by 1,029 bringing the total licensed drivers at the end of 2018 to 140,057. Individuals holding a motorcycle license increased by 271 drivers bringing the total number of licenses up to 9,955. • We saw a decline of 71 licensed commercial drivers,the total commercial driver license at the end of 2018 is 2,695. • On January 16, 2018,we began issuing Real ID compliant driver's license and state identification credentials marked with a white star within a gold circle. Beginning October 1, 2020, all Real ID compliant credentials must be marked with a white star within a gold circle in order to enter certain Federal buildings or to travel. The marked credential provides easier identification of Real ID compliant credentials for Federal employees. • State identification issuance decreased by 1,375. Total State IDs at the end of 2018 is 25,748. • 19,493 individuals utilized our vehicle registration online renewal application up by 3,749 users. • On January 24, 2019,vehicle registration renewal kiosks became available for use at the Kona and Hilo Safeway stores. 4,912 vehicles were renewed on these kiosks as of 6/30/19. 78 I I i FINANCE ,. ,, _ "'PE _ VEHICLE REGISTRATION AND LICENSING Program Measures FY 2018-19 FY 2019-20 FY 2020-21 Actual Budget Estimate Vehicles(Registrations Processed) 202,385 185,835 202,500 MV Transfers 39,561 34,356 40,000 Duplicate Certificates 8,693 10,090 9,500 Non-Resident Permits 44 46 50 Business and Occupation Licenses 60 80 65 Bicycle Licenses 3,435 4,000 3,450 Dog Licenses 6,521 7,250 6,550 Subpoena Certificates 1,852 1,950 1,875 Written Driver's Tests 6,668 7,240 6,700 Driver Road Tests 5,205 5,532 5,350 Driver's License Issued 29,759 23,885 22,500 CDL Written Driver's Tests 934 1,164 950 State Identification Cards 4,466 7,500 5,500 Inspections of Safety Check Issuers 479 1,100 560 Program Expenditures FY 2018-19 FY 2019-20 FY 2020-21 Actual Budget Request Number of Positions 61 64 64 Salaries and Wages 2,395,629.62 3,011,884 3,015,586 Operations 1.042.275.08 1,277,098 1,264,849 Equipment 26,149.37 5,218 3,934 Program Total 3,464,054.07 4,294,200 4,284,369 79 i I I FINANCE R IF _,. VEHICLE REGISTRATION AND LICENSING Personnel Position Summary FY 2018-19 FY 2019-20 FY 2020-21 Position Title Authorized Authorized Request Accountant I 1 1 1 Account Clerk 1 1 1 Clerk III 6 6 6 Driver License Clerk II 1 1 1 Driver License Examiner 1 9 9 9 Driver License Examiner II 3 3 3 Motor Vehicle Control Inspector 1 2 2 2 Motor Vehicle Control Inspector II 2 2 2 Motor Vehicle Registration Clerk 1 4 2 2 MV Financial Responsibility Clerk I 2 2 2 Student Helper I 1 1 1 Supervising Driver License Examiner 1 1 1 Supervising DL Financial Responsibility Clerk I 1 1 Supervising Motor Vehicle Registration Clerk I 1 1 Supervising Vehicle Registration&Licensing Clerk 2 2 2 Vehicle Registration&Licensing Administrator 1 1 1 Vehicle Registration&Licensing Clerk 23 28 28 Total 61 64 64 Cost for one of the Motor Vehicle Registration Clerk 1,seven of the Vehicle Registration&Licensing Clerk,two Driver License Clerk I11,one Driver License Clerk II,one MV Financial Responsibility Clerk, two Driver License Examiner Il and four Motor Vehicle Control Inspector(I&11)positions are reimbursed by the State Department of Transportation. 80 f i i This page intentionally left blank SIRE FIRE DEPARTMENT SUMMARY Mission Statement "Providing exceptional, all hazards emergency services to the residents and visitors of Hawaii Island." Department Goals The Hawaii Fire Department provides the residents and visitors of Hawaii County with mitigation of diverse all hazard emergency incidents. There is an ever-growing demand for our services due to the diversity of emergency incidents across Hawaii Island. The transitioning from the Hawaii Fire Department's 2015-2020 Strategic Plan into the 2021-2025 Strategic Plan will result in the Department's ability to continue to provide exceptional all hazard mitigation response. The Strategic Plan provides the community and governmental leaders with the Department's goals and objectives. The movement of the Hawaii Fire Department is steered toward the following guiding goals and objectives for FY 2020-21: 1. The Hawaii Fire Department will: Protect the citizens and visitors of Hawaii County by developing, implementing, and maintaining program strategies that provide for a positive influence in reducing the effects of fire related incidents which would produce losses throughout Hawaii County. Fire losses include: a. Loss of Life: The actual loss of human life attributed to fire related incidents. b. Loss of Property: The estimated property value loss attributed to fire related incidents. c. Socioeconomic Impact: The direct impact on fire related incidents upon community social and financial stability. d. Environmental Im acct: The loss or damage of natural or cultural resources as a result of fire related incidents. Funding Source and Position Count General Fund $33,115,388 General Fund 382 EMS Contract Revenue $17,177,792 Grant Revenue 1 Other 135 H5puna LG Contract $ 1,348,106 Split Funding: GF/Grant/Other 27 Grant Revenue $ 185,000 Other $ 139,000 Total Budget: $51,965,286 Total Number of Positions 544 81 i i FIRE DEPARTMENT SUMMARY Department Goals (continued) 2. The Hawaii Fire Department will: Develop, implement, and maintain program strategies that will directly influence the quality of pre-hospital emergency medical services throughout the island of Hawaii. Such strategies and tactics would in a positive manner directly impact and positively influence: a. Patient survivability in the presence of a pre-hospital illness or injury. b. Patient disability associated with pre-hospital illness or injury. 3. The Hawaii Fire Department will: Develop, implement, and maintain program strategies that will support the effective response and mitigation of mass casualty and disaster type incidents or events in collaboration with all County of Hawai`i's public safety agencies tasked with the planning for,response to, and mitigation of events both natural and man-made. 4. The Hawaii Fire Department will: Develop, implement, and maintain strategies that will have a direct and positive impact on the response and mitigation of various hazardous materials type incidents. Similar to fire related incidents, this would include the influence of: a. The reduction or minimizing of public exposure to hazardous materials incidents. b. The reduction or minimizing of environmental impact from hazardous materials incidents. 5. The Hawaii Fire Department will: Develop, implement, and maintain strategies that will have a direct and positive influence on the safety and recreational satisfaction of patrons of County protected beach parks and shoreline areas. b. The Hawaii Fire Department will: Develop, implement, and maintain strategies that will support and enhance the effectiveness to respond to and mitigate search and rescue type incidents. 7. The Hawaii Fire Department will: Develop and implement strategies that strengthen the Volunteer Firefighting force to further enhance its effectiveness to respond to and mitigate fire related incidents. 8. The Hawaii Fire Department will: Develop and implement a budget process that further identifies specific line items for proper tracking of expenditures to develop a more functional and accountable budget. 82 i i i i FIRE DEPARTMENT SUMMARY Department Goals (continued) 9. The Hawaii Fire Department will: Continue to support the operational needs of the lower Pahoa Community recovering from the natural disasters it faced by implementing and maintaining response strategies to enhance the effectiveness of its all hazard emergency responses. Department Objectives 1. Utilizing the following mechanisms or processes, department goal attainment would be pursued and achieved by maximizing available resources: a. Pre-Incident Strategies and Tactics. This would include the consideration and possible implementation of prevention and public education programs focused on identified issues and target audiences,with the intent on taking proactive steps to preventing incidents and accidents thereby reducing losses and morbidity and disability. Further,through more proactive and preventative actions and partnerships with programs such as Community Emergency Response Team(CERT) a community-based first response concept may be encouraged and promoted within our community to reduce the dependency or reliance on government to address or respond to community needs in times of reduced resources and services or when system capabilities or capacities are exceeded such as with large scale disasters. b. Preparedness and Capability Enhancement. Based on the respective missions and service delivery expectations, identify, adopt, and implement resource and training standards aimed at providing the highest quality of service. C. Post Incident Analysis. This Component of is essential to and directly associated with the development of pre-incident strategies and tactics. Through the standard Post Incident Debriefing, mission performance as well as outside contributing factors or circumstances surrounding the emergency incident, are useful tools to identify and develop new program measures or strategies to include public education and awareness as well as hazard and risk identification. d. Operational Tactics and Strategies. Concurrently with the support of preparedness and capability enhancement, identify, establish, and implement operational tactics and strategies that will maximize operational effectiveness and overall incident mitigation safety. It is with this component that a philosophy of risk management should be considered and acknowledge the following: 83 M 4 FIRE FIFIR"I 11' 'I RIP M , .. . DEPARTMENT SUMMARY Department Objectives (continued) • Risk life to save viable life; • Consider significant risk to recover lost life or save property that can be saved; • Risk little to nothing for that which cannot be saved. 2. Continue/maintain annual review of industry and government standards for current mission and service delivery. Such standards may include,but are not limited to apparatus and equipment, staffing levels, training, response times, and service area demographics. Referenced recognized standards may include but are not limited to such organizations as: National Fire Protection Association(NFPA), Insurance Services Office (ISO), and the Hawaii Insurance Bureau,the State of Hawaii Department of Health, and the United States Lifeguarding Association. 3. Identify specific resource, personnel, and training requirements to achieve recognized standards. 4. Institute a Succession Plan for critical chief officer positions. 5. Develop a financial report and budget projections required to implement reforms. 6. Identify funding sources for proposed reforms to include alternative funding programs and inter-agency cost sharing or partnerships. 84 I ..1 71 1_. FIRE EMERGENCY OPERATIONS DIVISION Program Description The Emergency Operations Division represents the service delivery and emergency response and emergency mission performance components of the Hawaii Fire Department. Although the effectiveness of the Emergency Operations Division in fulfilling its missions is reliant and dependent upon the support and assistance of other divisions,bureaus, and sections of the organization, in the development of the program budget each sub-unit(Operations, EMS, Special Operations [Rescue and Hazmat Operations], Ocean Safety), and the sub-units of the Support Services Division(Fire Prevention, Auxiliary Services, Training, Volunteer Training) are addressed accordingly and respectively. The Emergency Operations Division is tasked with the delivery and performance of Fire Protection and Suppression (structural, wild land,transportation, etc.), Emergency Medical Services, Search and Rescue, Hazardous Materials Incident response, and a variety public safety services at County staffed and guarded beaches through its Ocean Safety Program. These services are recognized as critical and essential life safety and property conservation programs. In addition to public sentiment or customer satisfaction and expectations,the various programs are measured against recognized industry standards such as those established by the National Fire Protection Association(NFPA). Such standards support a more qualitative and quantitative assessment of program performance. Program Objectives 1. Review and re-evaluate all Objectives that have not been meet in the previous year by September 2020. Make a determination if the Objectives are still feasible and within the scope of our current vision. 2. Achieve full staffmg of personnel for Emergency Operations positions in their full capacities by November 2020. 3. Evaluate the Personnel Accountability System Pilot program and revise as needed for full implementation by December 2020. 4. Establish a Grant Writing team 1 Cadre of ten or more personnel by August 2020, who will be tasked with exploring as much opportunities as possible for Supplemental Funding, and apply for at least four grants to support the Response needs and capabilities of our Emergency Operations by April 2021. 85 i _ . FIRE !_111 MOM EMERGENCY OPERATIONS DIVISION Program Objectives (continued) 5. Continue to work with partners such as the Daniel R. Sayer Memorial Foundation and the Gregg Cameron Fireman's Fund to explore opportunities (both for equipment acquisition and Training opportunities) and take advantage of those opportunities as they arise throughout the fiscal year. 6. Continue to evaluate current Operations Division staffing levels and anticipated retirements by December 2020, then prepare for filling of respective vacancies with Promotional Recruitments/Assessments, and new hires by April 2021. 7. Have all vacant promotional positions (Battalion Chief, Fire Captain,Fire Equipment Operator, Fire Rescue Specialist, Fire Hazardous Materials Specialist)filled by June 2021. Program Highlights • During FY 2018-19,the Hawaii Fire Department responded to a total of 25,527 calls for assistance from the public: 832 Fire related, 17,844 EMS /Rescue related, 243 Hazardous Condition(w/o fire)related including severe weather and natural disaster types, and 6,625 others to include (1,845 public service/assistance, 4,405 Good intent, 350 False Alarm I calls, and three special incidents/other). • Continued response efforts to and mitigated emergency incidents related to the Lower East Rift Zone and Summit eruption events. • Reassigned Ocean Safety personnel from Ahalanui Park to Isaac Hale due to the Lava inundation and to expand the services in the Pohoiki area with the new beach that was created from the effects of the LERZ eruption and subsequent ocean entry. • Effectively responded to and mitigate the 18,000 +acre Waikoloa Brush Fire, with the support of Pohakuloa Training Area Fire, Division of Forestry and Wildlife, and HFD's Incident Management team. • Effectively responded to and mitigated various other Brush Fires in the districts of Ka`u, Hamakua,North and South Kohala, and Kona. • Provided Mutual Aid support for the Keauhou Ranch Fire in Hawaii Volcanoes National Park with Fire resources and Incident Management Team Support. • Continue to provide community service through Static displays, Fire Extinguisher Training, Child Safety Seat program, Career development program(Career Fairs and Student Ride Along), CPR Instruction, and numerous Public Safety Talks. HFD provided EMS and Fire standby at large events such as the KWXX Ho`olaule`a, Lava man Triathlon, Honu race, Ironman World Championships, Relay for Life, Merrie Monarch, and Hilo Triathlon which an estimated 70,000 people attended in all. We also provide on-site Fire and EMS support at seasonal events such as the 4th of July Parker Ranch Rodeo, UH Hilo Commencement, Cherry Blossom festivals, and various other community based events. 86 FIRE EMERGENCY OPERATIONS DIVISION Program Highlights (continued) • Expanded EMS and Fire services in the Puna, District with a new Advanced Life Support Ambulance and Brush Truck for Hawaiian Paradise Park Fire Station. • Upgraded Fire services with placing two new Fire Engines in service for Waikoloa and Keauhou Fire Stations, and received a Bulldog Wildland Firefighting Tanker from the Daniel R. Sayer Memorial Foundation which was placed at the Waimea Fire station. We also have two more Fire Engines in the build process for Stations 7 & 17, expecting completion in the spring of 2020. • Operations personnel attended various specialized conferences and training events such as the Wildland Urban Interface Conference in Reno,NV; Continuing Challenge Hazardous Materials response Workshop in Sacramento, CA; Mass Violence Response Training on Oahu, Public Information Officer training at HVNP, WEB EOC training for all BC's, and Allert AAR joint training(for active shooter incidents) on Oahu and here in Hilo with other Law Enforcement partners,to name a few. • Implemented a new Fire Officer Development Training curriculum to train all Fire Officers in the duties of the Fire Captain position. • Created a recognition program for newly promoted personnel, we hold ceremonies for personnel to recognize and reward them and their effort for their commitment to the promotion process and include their families to participate also. • Revised and fully implemented our Professional Online Training Program via Target Solutions. Along with online training for personnel,we have included a mechanism to disseminate and track the delivery of all critical department communications and information(Policies, Memos, and Safety Messages etc.)to assure delivery and accountability to all of our department personnel. • Began reporting all wildland fire incidents to the Northern California Geographic Area Coordination Center to track our fire incidents at the National level. • Not necessarily a highlight,but we lost one of our own active Fire Department members this year(Fire Captain David Mahon),the highlight was the coordinated efforts from HFD personnel and the community support that we received throughout during this extremely tough and sad time for our department and personnel. 87 ii I FIRE EMERGENCY OPERATIONS DIVISION 3 Program Measures FY 2018-19 FY 2019-20 FY 2020-21 Number of Responses: Actual Budget Estimate Fire 832 850 860 EMS/Rescue 17,884 19,000 19,500 Hazardous Material Conditions 219 250 250 Others/Needless/Special Service 6,625 6,800 6,900 . 3 Program Expenditures I FY 2018-19 FY 2019-20 FY 2020-21 j Actual Budget Request Number of Positions 454 454 462 Salaries and Wages 38,533,937.10 32,133,085 39,694,910 Operations 4,163,429.69 4,208,203 4,387,766 Equipment 219,070.92 369,123 369,123 Equipment-Federal/Private 28,529.10 115,000 115,000 LEPC 8,427.93 45,000 45,000 Program Total 42,953,394.74 36,870,411 44,611,799 I Personnel Position Summary FY 2018-19 FY 2019-20 FY 2020-21 Position Title Actual Budget Request Fire Chief 1 1 1 Deputy Fire Chief 1 1 1 Account Clerk 3 3 3 Accountant I 2 2 3 1 Accountant IV 1 1 I Aeromedical Helicopter Pilot 3 3 3 Assistant Fire Chief 2 2 2 Battalion Chief 9 9 9 s Chief Aeromedical Helicopter Pilot 1 I 1 Clerk III 1 1 1 Fire Captain 53 51 52 Fire Communications Supervisor 1 1 1 Fire Equipment Operator 60 60 60 Fire Fighter 147 148 152 Fire Fighter Recruit(Tem ) 60 60 60 Fire Radio Dispatcher 11 12 12 12 Fire Radio Dispatcher III 3 3 3 Fire Rescue Specialist 18 18 18 Fire/EMS Specialist 1 3 3 1 Fire/EMS Specialist II 45 45 48 Fire/EMS Specialist III 2 3 4 88 i i i x i t FIDE EMERGENCY OPERATIONS DIVISION i Personnel Position Summary (continued) Fire/Hazardous Materials Specialist 18 18 18 Human Resources Assistant I 1 1 Human Resources Program Specialist 1 1 1 Human Resources Technician.1 1 1 1 Private Secretary 1 1 1 Senior Account Clerk 2 2 2 Storekeeper 2 2 2 Total 454 454 462 89 I FIRE EMERGENCY OPERATIONS DIVISION Emergency Medical Services (EMS) Bureau Program Description The Emergency Medical Services (EMS) Bureau is directly aligned with the Emergency Operations Division and provides program support and coordination. The EMS Bureau participates in the development of recommendations relating to program budgets, equipment acquisition,policy and procedure establishment and also acts as the department's liaison with the many health care agencies of our community. Another essential function of the EMS Bureau is coordination of Emergency Medical Technician(EMT) and Mobile Intensive Care Technician(MICT or Paramedic)training. As the department's liaison,the EMS Bureau assists our community health organizations in the prevention,treatment, and recovery from community health hazards. Program Objectives 1. Continue to expand our community paramedicine program along with tracking our cost savings and impact on high system utilizers. We will also work with the State Dept. Health to streamline House Bill 1453. 2. We will continue to improve our cardiac arrest resuscitation program for our department. One component of our targeted areas is the launch of our PulsePoint program in the community. 3. Continue to promote recruitment and retention program for paramedics. 4. Improvement with our vehicle replacement program. 5. Continue to work with the State Department of Health and the other three County EMS providers for support from the legislature for FY 2020-21 financial assistance. This is crucial for the continuation of Medic 18 operations (Puna Ambulance). 90 FIRE P EMERGENCY OPERATIONS DIVISION Emergency Medical Services (EMS) Bureau Program Highlights 1. Training &Education: • Illicit drug and medication tampering presentation for the Daniel K. Inouye School of Pharmacy. • Emergency Medical Response classes done. 0 46th and 47th Fire Recruit class. o New hire Ocean Safety personnel. • EMT prep class done for the 46th Fire Recruit class. • Paramedic School prep classes held before the start of the August 2019 class. o Anatomy and physiology review; disease process and assessment. o Autopsy participation. • Started a heat emergency training for our fire recruit instructors. • Attended Queens Medical Center Trauma Symposium—Captain Hara and BC Honda did a presentation on Community Paramedicine and live incidents. • Captain Lam and BC Honda became ALEERT instructors—this is an active shooter response training and the classes are run with Hawaii Police Department and Hawaii Fire Department personnel with High Performance CPR. • Recertified all personnel with High Performance CPR. o This certification is good for two years • Recertified all line paramedics with Advanced Cardiovascular Life Support and Pediatric Advanced Life Support. o First time the department has used a certification process called Heart Code for this renewal. • Capt. Hara attended the Life Savers Conference. • Capt. Lam attended the EMS World Expo. • Capt. Domingo attended the Emergency Cardiac Care Conference. • We have recertified four FERNO gurney technicians. o This is for our gurney maintenance and repair program. * Part of the Narcan 1 BVM instructor CADRE for DEA and local law enforcement. o DEA training in Honolulu and multiple training done here on Hawaii Island. • 46th Fire recruit class currently in EMT training. • 47th Fire Recruit scheduled for EMT class in January. • Paramedic class started in August. o We have six personnel in training. • Participated in multiple mass casualty drill on Hawaii Island. • Our Dept. is now participating with OD mapping. o A narcotics tracking website. 91 I i FIRE RPERM. EMERGENCY OPERATIONS DIVISION Emergency Medical Services (EMS) Bureau i Program Highlights (continued) i 2. Public Education: • Hands Only CPR programs continue in schools and communities. o We are in elementary to high school levels. o Multiple community trainings. o Assisting with the HPDIAED program—HPD had their first save in August 2019; approximately 12,500 people trained in our community. • We continue to participate in CARES (National cardiac arrest data collection). • Adding other topics into our community education—Opioid awareness,human trafficking, suicide prevention. • The EMS Bureau has participated in multiple career fairs and public education activities: o BP screening, vaping careers in fire and EMS, illicit drugs, heart attack and stroke awareness. 3. Committees: • BC Honda continues to serve on the Department of Commerce and Consumer Affairs subcommittee for state licensure. • BC Honda is now serving on the EMSAC (Emergency Medical Services Advisory Committee). • Capt. Lam is our American Heart Association Training Center Coordinator. • Capt. Hara is our QFQA committee chair. • Capt. Domingo is one of our Critical Incident Stress Management team leaders. • BC Honda served on the National Highway Traffic Safety Administration (NHSTA) Federal audit steering committee with the State of Hawaii. • BC Honda serves on the High Intensity Drug Trafficking Area(HIDTA) Task Force 6. o High Intensity Drug Trafficking Area Committee. o This section is for law enforcement and first responder safety. o BC Honda serves on the state mass casualty preparedness committee. o BC Honda serves on the state trauma committee. • Capt. Hara serves on the Committee Action Network committee HIDTA member (narcotics task force for the state). 4. Operations: • Assisted with Lava event. o Response and operations. 92 FIRE a,_171M....... . .............. .. EMERGENCY OPERATIONS DIVISION Emergency Medical Services (EMS) Bureau Program Highlights (continued) • Participated with joint commission evaluation at Hilo Medical Center. • Held two Fire Medical Specialist II promotional assessment centers. • Newly added Puna Ambulance started operations on 3/1/19. o We are currently working on continuation of fund for FIT 2020-21. • We have two new ambulances that are in will start the build process in February. o These two medics will be stationed at Waimea and Puna. • Provided medical stand by for the KWXX Downtown Ho`olaule`a. • Provided medical stand by for the Ironman Triathlon. • Provided medical stand by for Honu Triathlon. * February 2019, we transitioned all of AED's and EKG's to Physio Control. • Started base station meetings. • Quarterly meetings with Critical Access Hospitals. o Ka`u/Honoka`a/N. Kohala. • Assisted with House Bill 1453. o Treat, no transport billing. • We have added a new Fire/EMS Specialist III position to the EMS Bureau. 5. Community Paramedicine Program: • Weekly outreach to the community and homeless population. • Networking with multiple agencies in our community. • Tracking data for effectiveness and cost savings. • Participate on Child death review committee. • Participate on elder death review committee. • The state is looking at what we are doing for CP and will be working with us how to start these programs state wide. 93 FIRE Mill--, Pipp" ", p_1_;1_-_ 11-111"IM" 71'1111- IF 11111, EMERGENCY OPERATIONS DIVISION SPECIAL OPERATIONS BUREAU Rescue Operations Program Description To provide professional and effective search and rescue services with regards to maritime, swift water, land, and urban search and rescue type incidents. Program Objectives 1. Finalize Rescue Field Operating Guidelines/Response Policies for SCUBA, Swiftwater, Wildland, and Rope Rescue by June 2021. 2. Certify three personnel to be Dive Rescue International Instructors to conduct in- house Public Safety Diver training by December 2020. 3. Complete training of all our current and TA rescue personnel and implement an in- house Confined Space Rescue training program that includes all of our personnel who work as part of the hazmat or rescue team by June 2021. Program Highlights 1. During Hurricane Lane's devastating flooding, over 26 rescues were performed saving dozens of lives. 2. Ten youths were swept downstream by a flasliflood at Anna's pond in Waimea. Using skills and equipment provided by the Sayre Foundation all of them were successfully saved from almost certain death. 3. Sent 30 Rescue Personnel to CMC Rope Rescue Technician 1, 11, and III training paid for by the Daniel R. Sayre Foundation. 4. The annual Daniel R. Sayre Foundation has provided over three million dollars to the Hawaii Fire Department for training and equipment. 5. Fire Ground Survival Training for new recruits. 6. Rescue Systems I Training for new recruits. 94 FIRE EMERGENCY OPERATIONS DIVISION SPECIAL OPERATIONS BUREAU Hazardous Materials Operations Program Description To provide professional, effective and safe response to and mitigation of hazardous materials,weapons of mass destruction and bioterrorism incidents. Program Objectives 1. Develop and implement a Hazardous Materials Technician level recertification training program for all Hazmat technician personnel by December 2020. 2. Host a Hazardous Materials Technician class by December 2020. 3. Review and revise Hazardous Materials Standard Operating Procedures (SOP)by June 2021. 4. Continue to provide training for our Hazmat teams in a coordinated effort with the 93rd CST, State RAD Team, and other outside agencies, and identify opportunities for partnerships and shared resources. 5. Procure updated chemical equipment with the capability to identify potentially explosive and other unknown chemicals on-scene for public safety and environmental protection by January 2021. Program Highlights 1. Sent two HazMat personnel to the Continuing Challenge in Sacramento with funding obtained through the LEPC. This conference provides additional training and knowledge of new equipment and resources available. 2. Emergency evacuation and air monitoring during the Leilani Eruption event. 3. Awarded a DHS Grant to replace obsolete and broken chemical identifiers crucial to the operations and safety of our HazMat teams. 4. Worked with the 93rd Civil Support Team in a multi-agency exercise in east and west Hawaii simulating response to,various HazMat threats. 5. Partnered with Hawaii Gas to provide Propane emergency response training which included live burns at both the Hilo and Iona airports. 6. Partnered with Department of Water Supply to provide Chlorine response training to HazMat personnel. 7. Partnered with LEPC to replace expired Chlorine A+B kit's gaskets. 8. Promoted four Fire HazMat Specialist. 9. Replaced Weapons of Mass Destruction test kits. 10. Replaced Clandestine Lab Drug kits. 95 FIRE _ a_� a 7,11M � OCEAN SAFETY Program Description The Ocean Safety Bureau is tasked with the development and delivery of ocean safety operations and public safety education programs utilizing a team of highly skilled and dedicated Water Safety Officers. It maintains safety services, promotes preventative actions, and facilitates basic emergency life support functions. Ocean Safety is the principal resource and consultant on all matters relating to ocean safety on the Island of Hawaii. Program Objectives 1. Continue pursuit of target manpower goals of providing a minimum of two Water Safety Officers daily per tower in accordance with our operational schedule. Also,to provide daily staffing at Onekahakaha, Carlsmith, Leleiwi, and Spencer beaches by June 2021. 2. Transition Part-time WSO positions to Full-time positions to provide better coverage. 3. Create three WSO III positions for adequate supervision in each district by December 2020. 4. Continue to co-sponsor with Hawaiian Lifeguard Association(HLA)the Big Island Junior Lifeguard program at five locations: Hilo, Punalu'u, Kailua-Kona, and Hapuna,to promote ocean safety through education and activities to youth ages 12- 17. Programs to be implemented during June and July 2020. 5. Utilize grant funding from HTA to expand our RWC program to include coverage in the additional districts of Kona and as funding allows,to include Punalu`u and Hilo by June 2021. Program Highlights 1. Reopened Isaac Hale Beach Park in December 2018 with two towers and a Rescue Water Craft team. 2. Added four new WSO positions at Hapuna Beach Park with funding from the State. 3. Awarded a$125,000 matching funds grant from HTA to expand Rescue Watercraft services to the Kona District. 4. Held Hawaii Island Jr. Lifeguard program in the districts of Hilo, Puna, Punalu`u, Kahalu`u, and Hapuna. HTA provided grant funding to allow us to pay our instructors and assistant instructors, provide equipment, and continue the program at no cost to participants. 96 FIRE OCEAN SAFETY Program Highlights (continued) 5. Sent 30 Jr. Lifeguards to compete at the State Championships on Oahu,the largest amount ever by Hawaii Island. 6. WSO Waika Koanui and Mikihana Minamishin received the 2019 Daniel R. Sayre award for saving the life of a drowning victim. Program Measures FY 2018-19 FY 2019-20 FY 2020-21 Actual Budget Estimate Beaches with WSO Staff/Patrolled 10 11 12 Persons Served at Beaches 3,519,112 3,000,000 4,000,000 Beach/Park Rule Violations 9,862 500 11,000 Preventative Actions 610,902 400,000 700,000 Minor First Aid 11,030 10,000 12,000 Public Contacts 460,015 300,000 550,000 Individuals Rescued at Beaches 434 400 550 Major First Aid Given at Beaches 356 250 400 Resuscitations 9 0 0 Drownings 10 0 10 Surfing Accidents 104 50 120 Scuba Accidents 6 0 0 Jump Dive Accidents 0 0 0 I.R.B.Assistance 0 0 0 Ambulance Assistance 147 75 160 Fire Assistance 10 10 10 Helicopter Assistance 5 5 7 Police Assistance 22 0 10 Lost Child 1 0 0 Shark Attack 0 0 2 Jellyfish/Man o`War Sting 0 10 10 97 FIRE OCEAN SAFETY Beach Attendance Location Total Count Total Count Total Count 2016-2017 2017-18 2018-19 Kahalu`u Beach Park 392,077 421,522 439,627 La`aloa Beach Park(Magic Sands) 287,850 2348,670 294,707 Ha una Beach State Park 759,348 831,064 898,528 Spencer Beach Park* 60,647 63,429 80,959 Honoli`i Beach Park 128,222 150,072 165,079 Onekahakaha Beach Park* 194,005 106,016 147,321 Carlsmith Beach Park* 102,751 102,316 106,408 Leleiwi Beach Park* 35,678 37,565 39,067 Richardson's Ocean Park 198,324 206,262 221,555 Ahalanui Beach Park 333,604 255,820 n/a** Isaac Hale Memorial Beach Park 244,336 169,712 332,623 Punalu`u Blacksands Beach Park 258,583 268,579 299,612 Total 2,995,465 2,958,027 3,025,522 *Not guarded daily **Closed due to lava Disaster Program Expenditures FY 2018-19 FY 2019-20 FY 2020-21 Actual Budget Request Number of Positions 55 60 62 Salaries and Wages 2,920,929.36 3,406,540 3,620,517 Operations 45,716.62 61,381 61,381 Equipment 90,169.04 105,900 105,900 Program Total 3,056,815.02 3,573,821 3,787,798 Personnel Position Summary FY 2018-19 FY 2019-20 FY 2020-21 Position Title Actual Budget Request Water Safety Officer I Tem 5/12T 5 5 5 Water Safety Officer 11 31 34 38 Water Safety Officer II 3/4T 3 3 3 Water Safety Officer II 1/2T 12 12 12 Water Safety Officer 113/5T 1 1 1 Water Safety Officer III l 1 1 Water Safety Officer IV 2 2 2 Total 55 58 62 98 FIRE "R PP1,0111MR, IMP, m. . FIRE PREVENTION BUREAU Program Description The Fire Prevention Bureau plays an integral role in the development, implementation, and maintenance of all Fire and life safety codes,programs, and systems affecting the County of Hawaii. The Bureau is responsible for the review, comment, and approval of all new building and construction plans, with the exception of one and two, single family dwellings. They are tasked with the enforcement of all applicable fire codes, standards, statutes, laws, and regulations; conduct building and site inspections; test and approve all fire and life safety system installations; provide fire and life safety training through public education efforts; conduct fire investigations to determine origin and cause; facilitate the state of Hawai`i's only arson canine program; assist other county agencies in life safety and occupancy enforcement; and investigate all public complaints in regards to fire and life safety. The Fire Prevention Bureau views the achievement of organizational goals and objectives from the perspective of education through prevention. This proactive role, although difficult to measure and quantify, has a direct impact on the reduction of fire losses affecting both life and property. It is the desire and intent of the Fire Administration and the Fire Prevention Bureau to expand its public education programs based on the identification of specific trends and identifiable causes contributing to fire losses. Program Objectives 1. Take an aggressive approach to public education in regard to fire prevention and life safety awareness. Main topics to include smoke alarm/home inspection program, firefighter safety guide and school visit program,pre-emergency planning. 2. Provide assistance to the State Fire Council in the adoption process of the 2018 NFPA 1 State Fire Code. Continue to work on the adoption process of the new Hawaii County fire code. 3. Educate suppression personnel in conducting basic inspections related to preplanning inspections,basic fire investigations and community risk reduction programs. 4. Focus efforts on inspecting and enforcing applicable fire and life safety codes at all High Risk Occupancies in our County. 99 FIRE FIRE PREVENTION BUREAU Program Highlights 1. The Fire Prevention Bureau conducted 597 inspections. 2. Investigated the origin and cause of 44 fires. 3. Reviewed 1,361 plans for permits. 4. Conducted 59 public education events which included 21 fire prevention assemblies at elementary schools reaching over 6,000 kids. 5. Our annual Firefighter Safety Guide Program had 128 elementary school classrooms with 100%participation. 6. Began the 24 Hour Pilot program for the Prevention Bureau. 7. Twenty-two personnel attended the one-week NFA Fire Inspection Principles I class hosted here on Hawaii Island. 8. Arson K9 Team was recertified in Florida in December of 2018 and Arson K9 Kaimi will be retired in December 2019. 9. The 2018 NFPA 1 State Fire Code has been amended at the State level and is moving forward through the adoption process. 100 k I 4 i FIRE FIRE PREVENTION BUREAU Program Measures FY 2018-19 FY 2019-20 FY 2020-21 Actual Budget Estimate* Inspections—Occupancy 597 1,500 1,500 -Fire Protection Equipment 392 300 300 Building Pians 1,361 1,200 1,200 Fire Safety and Extinguisher Training Classes 59 300 300 Meetings,Training,and Conference('} 204 500 500 Complaints Investigated 17 50 50 Arson K9 Team-Deployment 4 12 24 *Note: These figures represent projections based on average of previous years'statistics. Program Expenditures FY 2018-19 FY 2019-20 FY 2020-21 Actual Budget Request Number of Positions 8 8 8 Salaries and Wages 543,487.57 787,633 859,072 Operations 44,197.54 18,028 18,028 Equipment - - - Program Total 587,685.11 805,661 877,100 Personnel Position Summary FY 2018-19 FY 2019-20 FY 2020-21 Position Title Actual Budget Request Fire Captain 2 2 2 Fire Prevention Inspector I 3 3 3 Fire Prevention Inspector II 2 2 2 Battalion Chief 1 1 1 Total 8 8 8 101 4 C FIRE AUXILIARY SERVICES BUREAU Program Descriptions The Hawaii Fire Department's Auxiliary Services Bureau is comprised of three support sections: 1) Fire Equipment Maintenance Section, 2) Fire and Emergency Communications Section, and 3) Warehouse and Supply Section. Each of these sections is vital to the organization's ability to deliver and sustain essential emergency services. As described and defined below, each section provides a variety of functions and services either in support of emergency operations or in conjunction or association with the Emergency Operations Division. Fire Equipment Maintenance Section The Fire Equipment Maintenance Section provides the repair and support services for all department vehicles, apparatus and portable equipment. Personnel also participate in the design and specification of new equipment and apparatus to be acquired. This support section is a critical component in the maintenance of emergency services and mission readiness of the fire department. The support role of the Fire Equipment Maintenance Section is essential and critical to the success of the department in meeting its goals and objectives. As the organization's mission and service delivery demands continue to increase,the maintenance and repair of the department's vehicle and apparatus fleet continue to grow at exponential rates. Combined with the fact that the fleet continues to age, which is reflective of an increase in repairs, the sustainability of emergency operations is dependent upon the support and maintenance of all apparatus and equipment. Program Objectives 1. Create an exterior covered work area to provide an additional space to work on vehicles during inclement weather by June 2021. 2. Complete implementation of software to track vehicle repairs and statuses by June 2021. 102 FIRE AUXILIARY SERVICES BUREAU Program Highlights 1. Added one mechanic position to our Maintenance Section. Program Measures FY 2018-19 FY 2019-20 FY 2020-21 Actual Budget Estimate* Shop—Vehicle Repairs 1,066 1,400 1,200 Contractual—Vehicle Repairs 273 200 300 Annual PUC Safety Inspections 118 200 120 *Note: These figures represent projections based on average ofprevious years'statistics_ Program Expenditures FY 2018-19 FY 2019-20 FY 2020-21 Actual Budget Request Number of Positions 7 7 7 Salaries and Wages 374,689,84 380,397 404,804 Operations 350,956.67 310,447 310,447 Equipment - - - Program Total 725,646.51 690,844 1 715,251 Personnel Position Summary FY 2018-19 FY 2019-20 FY 2020-21 Position Title Actual Budget Request Chief Mechanic,HFD 1 1 1 Fire Equipment Mechanic 5 5 5 Helicopter Mechanic 1 1 1 Total 1 7 1 7 17 103 FIRE AUXILIARY SERVICES BU� v , ..,�.. ,.. REAU Fire Communications Control Center The Fire Communications Control Center is the focal point through which all emergency service requests are made via the telephone as well as via the radio communications system. In addition, all Fire Department operational activities and communication are coordinated through the Fire Communications Control Center to include flight following for our two helicopter aircrafts. Fire Radio Dispatchers also provide on-line pre-arrival medical instruction or Emergency Medical Dispatching services to persons placing 911 calls and are able to perform basic potentially life-saving maneuvers or techniques. It must be stressed and emphasized that the roles and responsibilities of the Fire Radio Dispatchers and the department's Communication Section extends far beyond that of a simple call taking and routing center. The Fire Radio Dispatchers support and affect a critical communications network and system that is designed to provide essential lifesaving instructions and directions to persons in crisis as well as to serve as a conduit and link for all operational communication needs. Program Objectives 1. Implementation of Emergency Fire Dispatching protocols from International Academy of Emergency Dispatch(IAED)by June 2021. 2. Install new generator in Dispatch Center to replace aging unit, funding from E911,by June 2021. Program Highlights 1. Implemented Active911 for dispatching of volunteers. 2. Changed CAD system to Spillman from Intergraph. 104 FIRE P 1"v . R . - u,. . 'I'MR7_" w. AUXILIARY SERVICES BUREAU Warehouse and Supply Section The Warehouse and Supply Section provides a lifeline of logistical support to all divisions,bureaus, and sections of the Fire Department. This includes the receipt, inventory, and distribution of all emergency operations equipment purchases and ancillary supply and equipment inventory and distribution. Although historically, and inclusive of this budget document, the Warehouse and Supply Section has been incorporated within the Emergency Operations Division, it is desirable and intended that his section be removed and recognized for its unique and inherent fiscal needs and obligations. Program Objectives 1. Implementation of Eden as an electronic warehouse management system(E-WMS) by end of FY 2020-21. • Add barcode scanning system capability to E-WMS. • Add automatic ordering of set stock amounts as product gets low. • Add automatic stock scanning/receiving. 2. Implementation of a tracking system for orders going from Warehouse to Fiscal. • Installation of Boards in Admin/Warehouse. • Implementation of forms to start tracking process. 3. Completion of conversion of online ordering for requests coming into warehouse by June 2021. 4. Finalization of Warehouse labeling project with barcodes for all stocked items by June 2021. Program Highlights 1. Installation of warehouse racking system throughout the entire warehouse. 2. Major reorganization of Fire Warehouse to provide for better accountability, cleanliness and organization. 3. Transitioned orders for PPE online with an online status tracking board. 105 FIRE TRAINING BUREAU Program Description The Training Bureau is responsible for the overall training of the Hawaii Fire Department personnel and the volunteers. The Training Bureau provides the foundation from which the department establishes its standards of operation and conduct. These areas consist of the training of all new Fire Fighters, company personnel, and the volunteer division. The primary functions of the Training Bureau are to provide the necessary resources to support the continued training and evaluation of all personnel to instill and maintain the highest level of competency and proficiency, and to promote safety to prevent work-related accidents and injuries. The role and function of the Training Bureau has been expanded to include the identification, adoption, delivery, and maintenance of specialty training including but not limited to: Hazmat,Rescue, and Emergency Medical Services (EMS). These functions are aimed at supporting improved public service,promoting career development, improve operational and financial effectiveness, and to provide a safe working environment while conforming to standards and/or regulations associated with our occupation. Program Objectives 1. Integrate RMS based tracking system to maintain training documentation and administrative requirements for Fire Fighter required certifications throughout the fiscal year. 2. Continue to integrate training record keeping and certification documentation to Target Solutions, by July 2021. 3. Re-evaluate our Driver Training Program with the intent to design a more efficient and effective program by decreasing quarterly driver training road time hours and incorporate an annual road test audit by July 2021. 4. Continue to host annual NFA two-day off-campus courses and maintain training opportunities through the State Fire Council and the National Fire Academy when scheduled throughout 2021. 5. Create Recruit Training Officer development program in order to encourage participation in Training our Recruit Classes as well as to standardize instruction by June 2021. Program Highlights 1. 46th Fire Fighter Recruit Class assigned to various stations to further their training. 106 FIRE PIP- RPM- TRAINING BUREAU Program Highlights (continued) 2. National Fire Academy(NFA): continue training with the NFA Programs; on and off campus courses offered to our personnel. 3. Continued to provide optimum service to the residents and visitors of Hawaii County by coordinating effective training with partnering agencies. Program Measures FY 2018-19 FY 2019-20 FY 2020-21 Actual* Budget Estimate** Fire Training Bureau Program Deliver (Hours): Fire Fighter Recruit Training 5,120 3,500 5,500 Fire/Rescue Training(Operations) 960 1,500 1,500 Public Education Training(Fire Extinguisher Trng) 0 0 0 Hazardous Material Training 456 250 456 Medical First Responder Training 240 250 250 Incident Command/Officer Training 480 40 480 Driver Improvement Training 7,200 3,000 7,200 Wildland Training 350 400 350 Administrative Duties*** 3,000 3,000 3,000 *Note: It should be noted that the program delivery hours depicted represent instructor hours,and those same hours reflect,on occasion,multiple instructors delivering the curriculum concurrently. For example,various modules for the fire fighter recruit training curriculum require multiple instructors monitoring trainingprogram delivery. **These figures represent projections based on average ofprevious years'statistics. **Administrative duties include hours aside from actual program curriculum delivery and includes documentation ofprogram mandates in compliance with HIOSH and other regulatory mandates. Program Expenditures** FY 2018-19 FY 2019-20 FY 2020-21 Actual Budget Request Number of Positions 5 5 5 Salaries and Wages 397,930.22 402,428 435,106 Operations 75,952.76 76,616 166,616 Equipment - -Program Total 473,882.98 479,044 1 601,722 **Includes Training BureaulVolunteer Fire Service 107 . .. .. FIRE TRAINING BUREAU Personnel Position Summary" FY 2018-19 FY 2019-20 FY 2020-21 Position Title Actual Budget Request Fire Captain 3 3 3 Fire Equipment Operator 1 1 1 Student Helper I 1 1 1 Total 5 5 5 "Includes Training BureaulVolunteer Fire Service 108 i I i I I I I i FIRE PRIMP IFF-1 _. VOLUNTEER TRAINING SECTION Program Description The Volunteer Training Section provides direction, coordination, support, and oversight of the Volunteer Firefighting training program. The Hawaii Fire Department is the only fire department in the State of Hawaii that is considered to be a combination fire department whereby the emergency response workforce is comprised of both paid career and volunteer responders. The primary function of the Volunteer Training Section is to train all volunteers to the highest level, promoting safety and adherence with the core values of the Hawaii Fire Department. Program Objectives 1. Update training curriculum for volunteers from Essentials of Firefighting 6th edition to Essentials of Firefighting 7th edition. 2. Replacement of aging vehicle fleet with newer vehicles and better off-road capabilities. 3. Continue Integration of Hawaii Fire Department operations personnel with Hawaii Fire Department Volunteer fire companies. 4. Conduct CPR training with all HFD volunteer companies. Program Highlights 1. Supported EOC for Kilauea eruption and Hurricane Lane. 2. Conducted two driver training classes for volunteers. 3. Completed Volunteer Captains uniform project. 4. New Volunteer Training Captain,Nathan Wilson started in February 2019. 5. Captain Wilson completed Fire Instructor I certification in May 2019. 6. Attended International Association of Fire Chiefs Volunteer& Combination Officer Section Symposium in Phoenix,AZ in May 2019. 7. Active9l 1 went live in June 2019. 8. Assisted in multiple career fairs, promotion/hiring boards, agility assessments, and school visitations over the course of the year. 109 FIRE MMM_..1, 111 P,. �r . vs1 1— PRIM-1 VOLUNTEER TRAINING SECTION Program Measures FY 2018-19 FY 2019-20 FY 2020-21 Actual Budget Estimate** Volunteer Training: Admin.,Research,Prep.(Hrs.) 2,880 3,000 2,880 Volunteer Company Training(Hrs.) 592 640 640 Volunteer Companies 18 20 18 Volunteer Fire Fighters 131 170 150 "Note: These figures represent projections based on average ofprevious years'statistics. Program Expenditures Refer to Training Bureau. Personnel Position Summary Refer to Training Bureau. 110 FIRE MISCELLANEOUS Program Expenditures FY 2018-19 FY 2019-20 FY 2020-21 Actual Budget Request Helicopter Services 1,476,053.91 1,296,616 1,296,616 Basic EMT Training - - - Fire Grants 3,511.77 50,000 50,000 Fire Depts Private Contributions 1,242.00 25,000 25,000 Total 1,480,807.68 1,371,616 1,371,616 111 This page intentionally left blank ) ) FF ) U M A N R E S(-'O ( � �`S } HUMAN RESOURCES DEPARTMENT SUMMARY Mission Statement To be the employer of choice within the County and Island of Hawaii by encouraging and supporting all efforts to nurture a healthy, safe, and rewarding work environment and community. As the human resource team, we are quality driven and committed to sharing our expertise with departments and employees to enable them to better accomplish their missions. Department Goals 1. To provide names of qualified individuals to hiring departments on a timely basis for the filling of their civil service vacancies. 2. To provide a classification and pay system that ensures an equitable compensation system. 3. To provide timely advice and assistance to all County agencies consistent with applicable laws affecting human resource management. 4. To identify County training needs and provide training and personnel development programs that will enhance the skills of County employees,provide a safe working environment, and, ensure compliance with applicable laws affecting human resource management. 5. To recognize County employees for their accomplishments. 6. To support the Merit Appeals Board and the Salary Commission with their duties and functions. 7. To develop, implement, and maintain appropriate policies,procedures, and reports required by law or by operational needs. 8. To negotiate and provide adjustments in wages,hours, and terms and conditions of employment for County employees. 9. To identify and pursue appropriate changes in law,rules, contracts,policies and procedures affecting human resource management. 10. To identify and reduce/eliminate unsafe and hazardous working conditions and work practices in an effort to reduce the number of work place injuries and illnesses. 11. To process workers' compensation claims with respect and compassion for injured workers,the ultimate goal of which is to return employee to his or her regular full employment as a productive worker. Funding Source and Position Count General Fund $2,244,360 General Fund 50 Grant Revenue - Grant Revenue t Other 1 Total Budget: $2,244,360 Total Number of Positions 51 112 i HUMAN RESOURCES HUMAN RESOURCES Department Goals (continued) 12. To ensure departments and agencies are in compliance with applicable laws affecting human resource management. 13. To assist, encourage, and insure, County compliance with laws, rules, and policies relative to equal opportunity and employment. Program Description The Department of Human Resources is the central human resource agency for the County of Hawaii whose functions include administering the civil service laws as they apply to the County. As the central human resource agency for the County,the department has responsibility for strategic planning,workforce planning and employment, equal opportunity,personnel development, compensation and benefits, employee and labor relations, and occupational health and safety. Program Objectives Classification and Pay 1. Review and process position re-description reviews within five workdays of receipt. 2. Review and process reallocations for recruitment within ten workdays of receipt. Labor Relations 1. Hear and respond to employer-level grievances within 60 days from receipt. 2. Answer all written departmental inquiries relating to the administration and interpretation of all collective bargaining agreements and executive orders within 14 days from date of receipt if it does not require inter jurisdictional action, 30 days if it does. 3. Provide background and other technical information required by the Corporation Counsel's Office for the arbitration of grievances within 14 days from the date of request. Personnel and Orzanizational Development 1. Conduct the New Hire Orientation class once a month. 2. Provide at least 18 Supervisory Skills Training sessions annually. 3. By December 31, 2020, hold the annual Pre-retirement Workshop. 4. Issue the Fall 2020 and Spring 2021 Training Catalogues. 113 HUMAN RESOURCES HUMAN RESOURCES Program Objectives (continued) Equal Opportunity 1. Respond to and resolve inquiries and complaints from the public and Hawaii County employees regarding various civil rights laws within 14 days from date received unless extensive research/investigation or action/information from other departments is required to properly respond to the inquiries and complaints. 2. By June 30, 2021, deliver two supervisory training classes and two non-supervisory training classes. Administrative Services 1. Conduct two department/agency audits each quarter on personnel files, temporary assignment records,postings, etc. to ensure compliance with personnel laws,rules, policies and procedures, collective bargaining agreements and executive orders. 2. With the exception of mass pay adjustments transactions, audit and approve properly completed and submitted payroll certification forms within five workdays of receipt. Audit and approve mass pay adjustment payroll certification forms within two weeks of the last form received. 3. Review and act upon properly completed and submitted Flexible Spending Plan change in status forms within two workdays of receipt. 4. By December 31, 2020,hold an annual employee awards program. Recruitment and Examination 1. Establish eligible lists to assist hiring departments fill their vacancies: • Within one month for registration recruitments. • Within three months for open-competitive recruitments requiring a written examination. • Within three months for open-competitive recruitments requiring an education and experience evaluation(E&E). • Within four months for the Police Officer I recruitment requiring a written examination and a performance test. 2. Establish internal recruitment lists to assist hiring departments fill their vacancies within one month for internal recruitments within the department or internal recruitments within the County. 3. Certify (refer) names from available eligible lists to hiring departments within four workdays from receipt of the request for the list. 114 i I HUMAN RESOURCES HUMAN RESOURCES 3 Program Objectives (continued) Recruitment and Examination I 4. Coordinate the placement of Hawaii Community College Cooperative Vocational Education(CVE) students within the County by October 31 of every year. Health and Safety 1. Coordinate and/or conduct safety inspections of at least six County facilities. 2. Provide requested safety and equipment training within two months of original request. 3. Provide four HIOSH-required training programs per quarter. 4. Provide at least four Defensive Driver Courses (DDC)to County employees during the fiscal year. 5. Coordinate the annual flu shot clinic/mini-health fair for County employees in the districts of Hilo, Puna, Waimea, Ka`u, and Kona. Workers' Compensation 1. Conduct quarterly reviews of workers' compensation claims. 2. Provide at least one workers' compensation training session annually. Program Highlights • Conducted two major departmental audits to assist them with identifying staffing needs, workflow recommendations, and overall organizational restructuring. • Participated in negotiations for six of the eight bargaining units representing Hawaii County employees. • Developed a new Supervisory Training Program that began in January 2018 and continues on through December 2019. This program is designed to take supervisors from vacancy through separation with specific focus on County policies, procedures, collective bargaining units, and applicable federal and state laws. 115 HUMAN RESOURCES MR - M111" R-1, , -F 1, -1- 1-11-0141MM, HUMAN RESOURCES Program Highlights (continued) • Conducted the following training modules as part of the Supervisory Training Program: o Filing Vacancies o Preparing for the Interview o Interview and Selection o Conversion, Crediting Service, and Temporary Appointments • Attended Russel v. County Consent Decree meeting with our ADA Consultant, County Corporation Counsel, and Parks Planner. Coordinated creation of mandated accessible website for Parks and Recreation which identifies accessibility at the various County parks and programs. • Provided ongoing technical assistance on issues related to civil rights matters and the Americans with Disability Act(ADA) Title I related to reasonable accommodations to key departments: Police, Fire, Water, Finance, Housing, Parks and Recreation, Information Technology, Prosecuting Attorney, Public Works, and Research and Development. • Coordinated County's Leave Sharing Program: Six requests for shared leave hours were approved; 116 employees donated 3,648.30 hours of vacation leave. • Facilitated Flexible Spending Plan: As a cafeteria plan under section 125 of the Internal Revenue Service Code,the County's Flexible Spending Plan allows participants to pay for health insurance premiums and medical and dependent care expenses with pretax dollars. As a result, participants realize both state and federal income tax savings as well as FICA tax savings. In Plan Year 2018-2019,the County saved approximately$402,308.00 in FICA taxes. During this period, 1,946 employees participated in the plan. • Continued Department initiated improvements in response to the Legislative Auditor's Report on County Hiring Practices: o Developed HR Best Practices and FIR Organizational Goals. o Implemented guidelines and process for the audit of departmental interview packets. o Audited interview packets for the following departments: Environmental Management, Finance, Parks and Recreation, Public Works, Police, Office of Aging, Office of Housing and Community Development, and Liquor Control. 116 HUMAN RESOURCES i HUMAN RESOURCES Program Highlights (continued) o Implemented monthly reminders to departments of expiring referred lists, reminding departments to submit extensions beyond the 90-day deadline of referred lists. o Implemented oversight to the hiring and selection process for each department ensuring that the applicant tracking system,NeoGov, is being fully utilized to include selection steps and electronic notifications. o Implemented oversight in the hiring and selection process and enforcing each department's Interview and Selection Procedures. • Conducted mandatory training of all County interview panelists on Conducting an Effective Job Interview and all department heads/deputies/managers/ supervisors/HR staff on Skill Development and Evaluation. • Certified 147 County employees in First Aid/CPR/AED. • Along with KTA Pharmacy, coordinated mini health fairs in Kona and Hilo along with influenza vaccines island-wide, for 301 employees. • Our Workers' Compensation Division processed 131 new claims during FY 2018-19. We were able to close 98 claims during the same period. 117 HUMAN RESOURCES -1�11 1111 HUMAN RESOURCES Program Measures FY 2018-19 FY 2019-20 FY 2020-21 Actual Budget Estimate No. of Positions Permanent Full-Time 2,854 2,848 2,952 Permanent Part-Time 209 207 205 Temporary Full-Time 256 256 256 Temporary Part-Time 11 11 11 Total No. of Positions 3,330 3,322 3,424 Applications Reviewed 7,383 10,000 8,000 Internal Recruitments Conducted 152 200 200 Open Competitive Recruitments Conducted 228 200 200 Examinations Administered 380 200 200 Certifications Completed 588 575 575 Personnel Transactions Processed 6,748 7,500 7,500 FSP Change Forms Reviewed/Processed 281 300 300 No. of POD*Training Programs Offered 2 40 4 No.of POD Training Sessions Conducted 27 50 30 No. of Employees Who Attended POD Training 483 500 500 CVE Students Placed 12 15 15 Initial Allocations 12 5 94 Reallocations** 337 300 300 New Classes 4 2 2 Position Redescription Reviews 287 400 300 Class Specification Amendments 44 50 40 Step 3 Grievances Heard 21 10 10 Merit Appeals Board Meetings 4 12 12 Merit Appeals Board Hearings 1 5 4 Salary Commission Meetings 7 9 9 Tool Testing 2 2 2 Monthly Reports-Accidents 12 12 12 Safety Inspections 9 8 8 Medical Bilis Processed 4,412 4,000 - First Aid Classes—Trained Employees 150 125 150 Driver Training&Equipment(No. of Employees) 111 40 40 * Personnel and Organizational Development(POD) ** Includes 216 reallocations for recruitment purposes 118 HUMAN RESOURCES HUMAN RESOURCES Program Expenditures FY 2018-19 FY 2019-20 FY 2020-21 Actual Budget Request Number of Positions 50 50 51 Salaries and Wages 1,700,819.46 1,882,082 1,891,283 Operations 196,378.33 340,527 349,601 Equipment 25,637.37 6,550 3,476 Program Total 1,922,835.16 2,229,159 2,244,360 Personnel Position Summary FY 2018-19 FY 2019-20 FY 2020-21 Position Title Authorized Authorized Request Director of Human Resources 1 1 I Deputy Director of Human Resources 1 1 1 Account Clerk - 1 2 Administrative Services Officer II 1 1 1 Clerk III I - 1 Equal Opportunity Officer t ADA Coordinator 1 1 1 Equipment O erations Instructor(Temporary) 2 2 1 Human Resources Assistant 2 2 2 Human Resources Manager I - - 1 Human Resources Manager II 5 5 4 Human Resources Program Specialist 2 2 2 Human Resources Specialist I 2 3 4 Human Resources Specialist I1 1 - - Human Resources Technician I - - 1 Human Resources Technician I1 6 6 3 Safety Specialist 1 1 1 Secretary-Reporter 1 1 1 Student Helper I 1 1 1 Workers' Compensation Claims Specialist II - - 1 Workers' Compensation Claims Specialist III 2 2 1 Workers' Compensation Claims Specialist IV - - 1 Workers' Compensation Position 20 20 20 Total 50 50 51 119 INFORMIAT ION T�,CHNOL-----,OGY INFORMATION TECHNOLOGY DEPARTMENT SUMMARY Mission Statement To empower the County of Hawaii with modern technologies to serve our citizens efficiently and effectively,with aloha. 4 Department Goals 1. To manage, expand and enhance countywide computer networks to enable computer system interconnectivity and information sharing among all departments and agencies. 2. To keep critical information systems available (VoIP phones, e-mail, Emergency Operations Centers, Video Conferencing and Network availability) during times of disaster. 3. To coordinate and assist County department and agency efforts to implement computer systems and applications consistent with the County's overall priorities and available resources. 4. To plan, coordinate, and assist with the development of a countywide Geographic Information System. 5. To improve individual employee capabilities and productivity through training. 6. To provide opportunities for the citizens to access County government records and to do business with the County online. 7. To continue to develop and improve common Information Technology policies, standards, and procedures to guide County departments and agencies. Funding Source and Position Count General Fund $3,442,339 General Fund 22 Grant Revenue - Grant Revenue - Total Budget: $3,442,339 Total Number of Positions 22 120 INFORMATION TECHNOLOGY INFORMATION TECHNOLOGY Program Description Information Technology provides the technical leadership in all aspects of computer use for the County of Hawaii, including GIS, financial and departmental applications, hardware and software support, telecommunications and network functions. Additionally, Information Technology provides advice and support for computer systems and applications utilized by various County departments and agencies,performs systems analysis and programming functions,maintains data security, and conducts in-house computer training classes. User Support Section Help Desk: Coordinates and supports the use and installation of desktop PCs, Laptops, mobile devices,peripherals and audio/visual equipment. Provides technical advice and resolves problems for all users of the County of Hawaii network and electronic resources. Provides help desk services and assists with training County staff. Provides guidance and assistance with common office functions such as printing, scanning, copying, word processing, spreadsheets, e-mail, and multi-media presentations. Applications: Analyzes, designs, develops,tests, implements, and supports computer applications running on the County network. Assists County departments with the evaluation, selection, and implementation of applications and information systems. Provides technical advice, custom reports, and resolves problems for designated computer applications such as FRESH, Utility Billing, Laserfiche Document Management, FireRMS and Building Permits. Provides systems analysis, programming support, and coordinates all departmental use of the County of Hawaii website and SharePoint Intranet sites. Coordinates and provides software training for County staff. Systems Support Section Network: Implements, monitors and manages the County information systems and network. Coordinates maintenance, provides support, and resolves problems with the system servers. Oversees all network communications,VOIP systems, Firewalls, and related equipment that protect the County information systems. Researches and implements new technologies for information systems. 121 3 INFORMATION TECHNOLOGY INFORMATION TECHNOLOGY I Program Description (continued) I Shared Services: I Evaluates, designs, selects,purchases, implements, and administers the County of Hawaii shared services. Oversees all network security,virus protection, email servers, file storage and data backup. Analyzes, identifies, and conducts problem resolution for all network, server, and workstation-based software systems. Researches and implements new technologies for information systems. GIS Support Section Manages and monitors the County's GIS platform. Plans,researches, evaluates, and implements cross-departmental GIS. Develops,troubleshoots, and deploys innovative GIS software applications and workflows to extend and enhance the capabilities of GIS software. Develops and manages short term and long-range plans for County's GIS. Manages, evaluates, and sets standards for hardware, software and integration of County GIS and solutions. Manages integration of County GIS with third party solutions and products utilized by departments and agencies County-wide. Evaluates GIS program performance and monitors contractual service. Manages, evaluates, and sets security standards for County GIS services and infrastructure. Develops policies and procedures for GIS. Coordinates the development and periodic evaluation of goals and objectives for County-wide GIS software and services. Coordinates the development and periodic evaluation of goals and objectives for County-wide GIS software and services. Provides training, expertise, and technical support to other county departments and agencies in the development, design, and implementation of GIS software. Program Objectives 1. Provide a reliable and managed network for the County of Hawaii, implement higher level protocols and improve the network to include faster and more reliable network connectivity for County locations. 2. Expand and maintain the County of Hawaii server and application support, assist County Departments with Application implementations and expand the use of cloud- based technologies. 3. Maintain and enhance the reliability, cyber security, and redundancy of the County's information technology infrastructures and consolidate network security and external threat management for all County Agencies. 4. Review and improve Information Technology's customer support and services and expand the use of automated features to facilitate user setups and maintain current software on client workstations. 122 INFORMATION TECHNOLOGY INFORMATION TECHNOLOGY Program Objectives (continued) 5. Manage and monitor a County-wide Geographic Information System(GIS). Provide training, expertise, and technical support to other county departments and agencies in the development, design, and implementation of GIS software. Program Highlights FY 2018-19 highlights include County Network expansion&upgrades, fortification of cyber security, and project support that improved the productivity and efficiency of County services. Network& Security • Installed new Core switches at the Aupuni server room. • Installed new UPS at Mauka Aupuni server room. • Installed and ran Open Manage Server Administrator(systems management solution) on physical servers. • Installed SupportAssist(network evaluation application) on physical servers. • Completed Mass Transit networking for new facility and removed old network setup at former location. • Removed Hawaii Hardware fiber connection and prepped equipment for redeployment on network. • Redeployed MPLS switch at Fire Dispatch. • Completed upgrade of Motorola Mass Transit Dispatch station. • Provided network support and switch programming for Traffic: o Designed and implemented Cisco device programming and connection to maintain Traffic light network o Created documentation of programming for new traffic network and conducted training and support for traffic personnel • Ran Cisco CLI (Command Line Interface) system diagnostics to verify integrity of network switches. • Installed fiber and CAT6 cabling at Hilo Driver Licensing to establish new presence on the County network. • Migrated SolarWinds (network monitoring software)to physical server. • Activated network ports at Mayor's Office. • Relocated network equipment and performed custom configuration of settings at various locations in Hamakua for cost savings and optimization of services. • Installed five switches for County Building and Aupuni Center to support communications. • Benchmark testing connections at Fire Dispatch to prove connectivity for critical connection. 123 INFORMATION TECHNOLOGY INFORMATION TECHNOLOGY Program Highlights (continued) • Worked with Police to provide network switch programming for improved connectivity. • Completed Cisco VIRL (Virtual Internet Routing Lab)training. • Setup of Cisco VIRL installation and configuration for testing of network adjustments in a sandbox environment before implementing live changes to network. • Developed detailed updated network map with comprehensive identification of assets and components for trouble shooting, maintenance, and growth. • Configured, setup, and installed network connection for DPW engineers at Baseyard for Waimea Highways project and Kealakekua Traffic Signals/Automotive/Carpenters. • Configured network connectivity devices to be deployed for Ka`u Gym, and Ka`u Highways. • Configured/connected a new switch for Housing. • Coordinated updates of the IOS for Cisco switches,to patch security holes. • Coordinated fiber install for Pahoa Senior Center with Council, P&R, and Spectrum. • Expanded fiber network to the Pdhoa Senior Center. • Executed MPLS (Multi-Protocol and Label Switching)Project: o Designed and implemented new network connectivity for Honoka`a PD, Waimea PD, Waimea Highways, Ka`u PD, Captain Cook PD, and Kealakehe PD o Coordinated and conducted site visits with consultant o Installed MPLS switches and network enclosures at multiple key network locations o Coordinated installation of fiber and linking between critical sites • Network connection completed for the remaining building at Parks Maintenance. • NGN Redundancy Project: o Implemented redundancy with State Next Generation Network o Utilized remote videoconferencing and network access to begin configuration of firewalls o Tested connectivity between key network locations © Performed cutover and implementation testing • Upgraded network switch at the Wailuku Housing facility. • Upgraded Wi-Fi connectivity at Ka`u Gym. Applications & Departmental Support • Virtual Server Datastores upgraded. • Reorganization of virtual hosts to newer server. • VM server hardware updated. • Eden financial software upgraded. 124 INFORMATION TECHNOLOGY INFORMATION TECHNOLOGY Program Highlights (continued) • Autodesk improvements and activation of AutoCAD 2019. • Installed upgraded version of Network License Manager and streamlined access to AutoCAD for DPW engineers and Planning tax map personnel. • Assisted with installation of security camera system for WHCC buildings. • Updated and upgraded server applications to industry cybersecurity standards: o Active Directory(AD)network authentication o Migrated to new Windows Server 2016 o Help ticketing o HR&payroll o Exchange (email) o Microsoft Systems Center Configuration Manager(SCCM) ■ SCCM updates released to all operating systems • Assisted with BOH credit card machine for Mass Transit. • Expanded features and performed hardware maintenance of document management application(Laserfiche): o Changed server power supplies o Completed migration of datastores to new virtual servers o Provided Liquor Control inspectors the ability access Laserfiche with mobile devices in the field, improving workflow efficiency by providing quick mobile access to document repositories • Redesign of the County of Hawaii website: o AD synchronization for new hawaiicounty.gov hosting provider o DNS settings applied for new www.hawaiicounty.gov and recovery.hawaiicounty.gov websites o Completion of design and Content Management System(CMS)training phases o Primed for going live • Applied Windows updates for all production servers. • Increased processing power of primary data server within County network. • Ongoing implementation of PulsePoint for Fire Department: o Completed required milestones for going live o This will allow members of the community who have the PulsePoint application installed on a mobile device to aid in the event of a medical emergency Cybersecurity • Server firmware, driver, and Bios updates for domain controllers. • Applied MS updates to Exchange Server. • Upgraded the Tripwire (threat detection) Console server. 125 C a INFORMATION TECHNOLOGY INFORMATION TECHNOLOGY Program Highlights (continued) • Upgraded Tripwire agents. • Automotive/Highways security camera project. • Criminal Justice Information Systems (CJIS) certification and CJIS Training. • Cyber threat report on multiple incidents sent to FBI for analysis. • DHCP network IP service monitored and unknown devices flagged and blocked from connecting to the County network. • Firewall Logs sent to FBI for parsing of malicious attack possibilities. • Coordinated and executed FBI CyberSecurity testing on premise and developed checklist of weakness points to address to enhance our security layer. • Multiple KnowBe4 training and nine Phishing test campaigns released to County employees to increase knowledge and level of protection. • Multiple FireEye CM upgrades with most recent version. • FireEye EX, FireEye NX Firmware image upgraded. • FortiAnalyzer and FortiManager firmware upgraded. • End point threat protection application upgraded: o Agent platform upgraded to latest version and pushed to all clients via ePolicy o ePolicy server upgrades Cumulative Update applied o FTP site removed from ePolicy due to retirement of FTP service o License Review report submitted to developer for reconciliation o VirusScan Enterprise Patch and scan engine update released to all end point clients • Managed security monitoring malicious IP addresses added to firewall blocking rules. Customer Support& Services • Created and configured iNovah(cashiering system)production and test environment f (Web& SQL) servers. • Installed new iNovah cashier software on workstations at Vehicle Registration& Licensing. • HelpSpot ticket software upgraded multiple times to newest version. • Microsoft updates for Office 2013, Office 2016, and Adobe Flash released via SCCM. • Resolved Remote Procedure Call errors and did manual updates for several computers not seen on the network for 90 plus days. • Primary domain Active Directory(AD) cleanup of disabled user accounts more than 90 days old. • Applied group policy to AD OU for Liquor Control kiosk workstation and user. • Azure AD clean-up and Microsoft licensing reconciliation. • Updated AD and Exchange for Fire Department transfers, promotions, resignations, and retirements. 126 I r z i t r i INFORMATION TECHNOLOGY INFORMATION TECHNOLOGY Program Highlights (continued) • Updated Fire Station desktop icons to reflect recent changes. • Office Suite license cleanup; uninstallation ongoing of all versions of Office 2010 and installed properly licensed Office 2013. • Uninstalled the following software: o Microsoft Choice Guard o Microsoft Office 2007 0 2010 Primary Interop Assemblies a Microsoft Office Small Business Connectivity Components • Windows 10 v1809 deployed using SCCM. Geoizraphic Information Systems GIS • Built servers for GIS Portal and GIS Application. • Rebuilt GIS Portal server. • Applied MS updates and security certificates to GIS environment. • Designed and implemented a secure and stable GIS system that correctly interfaces with the new building permit system(EnerGov). • Continuously meeting milestones to improve workflows and designing a GIS environment that meets County-wide needs including Civil Defense, First Responders and Disaster Recovery Teams. These tools will improve the accuracy and efficiency of data gathering when needed. 127 INFORMATION TECHNOLOGY INFORMATION TECHNOLOGY Program Measures FY 2018-19 FY 2019-20 FY 2020-21 Actual Budget Estimate Computer Systems Servers(Physical):Retired/New/Total 5/4/46 7/8/47 3/5/48 Servers(Virtual):Retired/New/Total 6/10/56 3/l/54 2/2/54 New network nodes added/Total nodes 4/88 3/91 1/92 New/replacement PC's setup 117 230 550 Total workstations supported 1,295 1,300 1,300 GIS Licensed Users Desktop Maintenance ME2 - 56 - Deskto Non-Maintenance a 308 228 310 Web Maintenance Mn - 105 - Web Non-Maintenance QM - 66 - Device Software Maintenance LME2 - 3 - Device Software Non-Maintenance 3 35 3 Portal Named Users 0 - - 500 ArcGIS Online Named Users L2 - - 500 GIS Enterprise Deployment 0 GIS Portal—GMS entryway - - 7 GIS Server—Map,Imagery,Notebook,Dev Roles. - - 18 GIS DataStore—Relational,Tile, S atioTem oral Roles - - 15 GIS SQL Server - - 7 GIS File Storage - - 5 GIS Gateway - - 4 GIS Data Layers Public Domain QQQ - - - In-House/County of Hawaii 000 - - - Public Domain In-House GIS Server Services as 24 33 50 Total In-House GIS Server Services QQQ - 114 - Total In-House GIS Portal Map Items QQn - 414 - Public Domain ArcGIS Online Services 39 29 50 Total ArcGIS Online Map Items L2QQ - 256 - In-House/County of Hawaii File System and SQL Server Data _ 500 500 Layers estimated Data Layers hosted through Pictometry Online estimated - 20 20 Imagery/Percent of Island covered 100% 100% 100% a 10/23/18 New program measure of GIS Licensed Users as 10/23/18 New program measure of GIS Data Layers 0 10/26/19 New GIS program measure for new Enterprise License model 92nn 10/26/19 Phasing out GIS program measure due to new Enterprise Licensing model 128 INFORMATION TECHNOLOGY INFORMATION TECHNOLOGY Program Measures (continued) Other Work Statistics FY 2018-19 FY 2019-20 FY 2020-21 Actual Budget Estimate Primary Computer System Uptime During Normal Work Flours 99/0 o 99 99 0 0 (247 days x 8.75 hrs.) tol0 Face to Face IT Training Classes and Workshops Offered 1 70 50 Face to Face IT Training Classes Attendees 6 200 200 Virtual Training Classes and Workshops Offered*** 2,800 2,800 2,800 Virtual Training Classes and Workshops Attendees *** 324 250 250 Service Desk Calls 7,088 7,500 7,500 Average Service Desk Calls/Day 19 30 30 Average number of days a support call is Open 2.4 8.0 8.0 Voice Over IP Numbers Supported 960 960 960 Call Manager Servers 3 3 3 Voicemail Servers 2 2 2 Program Expenditures FY 2018-19 FY 2019-20 FY 2020-21 Actual Budget Estimate Number of Positions 21 22 22 Salaries and Wages 1,281,845.53 1,435,228 1,450,448 Operations 1,094,865.99 1,549,612 1,580,353 Equipment 144,187.66 428,548 411,538 Program Total 2,520,899.18 3,413,388 3,442,339 Personnel Position Summary FY 2018-19 FY 2019-20 FY 2020-21 Position Title Actual Authorized Request Director of Information Technology I 1 I Geographic Information Systems Analyst III I 1 - Geographic Information Systems Manager - - 1 Information Systems Analyst III 7 7 7 Information Systems Analyst IV 3 3 3 Information Systems Analyst V 6 6 6 Information Systems Program Manager 2 2 2 IT Systems Manager Private Secretary 1 1 1 Total 21 22 22 129 LEGiISLA'FI11� AUDITOR LEGISLATIVE AUDITOR DEPARTMENT SUMMARY Mission Statement Hawaii County Charter section 3-18 establishes an independent audit function within the Legislative Branch through the Office of the Legislative Auditor(OLA). It is our mission to serve the Council and citizens of Hawaii County by promoting accountability, fiscal integrity, and openness in local government and to serve as a catalyst for improving County government. Through performance and/or financial audits of County agencies and programs,the Office of the Legislative Auditor examines the use of public funds, evaluates operations and activities, and provides findings and recommendations to elected officials and citizens in an objective manner. Our work is intended to assist County government in its management of public resources, delivery of public services, and stewardship of public trust. Department Goals 1. To procure an external certified public accountant to conduct an annual independent post-audit of the County's financial transactions to assist the Council in complying with requirements of the Hawaii County Charter. 2. To conduct or cause to be conducted performance and/or financial audits and special studies of the funds, services, and operations of any County agency, executive agency, and/or program, as set forth by the Legislative Auditor in an annual audit plan that shall be transmitted to the Council and the Mayor and filed with the County Clerk as a public record. 3. To conduct or cause to be conducted follow-up performance reviews to monitor and evaluate the implementation of audit recommendations by audited County entities. 4. To assist the County in its efforts to ensure openness and accountability in the expenditure of public funds. Funding Source and Position Count General Fund $875,846 General Fund 5 Grant Revenue - Grant Revenue/Other - Total Budget: $875,846 Total Number of Positions 5 130 LEGISLATIVE AUDITOR LEGISLATIVE AUDITOR Program Description The Office of the Legislative Auditor(OLA) developed an internal operations or audit manual, which was adopted by the Council in 2006 and updated in 2013 and 2016,to provide consistency and conformance with generally accepted government auditing standards (GAGAS) in the performance of our audit responsibilities and reporting procedures. OLA develops an annual auditplan based on a risk assessment of County j agencies,programs, and funds utilizing objective methodology to identify priority areas for assignment of audit resources. To assist the Council in complying with requirements of the Hawaii County Charter, OLA is responsible for the procurement of an external certified public accountant to conduct an annual independent post-audit of the County's accounts and financial transactions. Program Objectives 1. To procure an independent certified public accountant to conduct an annual post-audit of the County's accounts and financial transactions (Hawai`i County Charter §10-13). 2. To file an annual audit plan with the Council based on a County-wide risk assessment of funds,programs, services, and operations of any County agency, executive agency, j or program, which is supported, in whole or in part, by County funds (Hawai`i County Charter §3-18). 3. To conduct or cause to be conducted performance and/or financial audits of County agencies,programs, and/or operations in accordance with the annual audit plan, or as determined necessary by the Legislative Auditor(Hawai`i County Charter §3-18). 4. To conduct or cause to be conducted follow-up performance and/or financial reviews of audited entities in accordance with the annual audit plan, or as determined necessary by the Legislative Auditor(Hawai`i County Charter §3-18). 5. To conduct or cause to be conducted special studies or projects to ensure openness and accountability in the expenditure of public funds. 131 LEGISLATIVE AUDITOR LEGISLATIVE AUDITOR Program Highlights Financial Audits. Pursuant to Hawaii County Charter §10-13, OLA procured an independent external auditor to conduct the annual financial audits for the five-year period FY 2017-18 through FY 2021-22 and awarded Contract No. c.006845 to N&K CPAs, Inc. on February 14, 2018. As part of this contract,the scope of work includes an audit the County's Comprehensive Annual Financial Report, an audit of the Department of Water Supply's Financial Statement, a Single Audit of Federal Financial Assistance Programs, Landfill Financial Assurance Report, and Office of Housing Section 8 Report. Performance Audits: Audit Plan for FY 2019-20: OLA worked on several performance audits including Department of Water's contingency plans for water wells, facilities maintenance at Department of Parks and Recreation, and real property taxes. These should be issued during calendar year 2020. In addition, OLA conducted follow-up reviews on both the Department of Information Technology's Asset Management(Report 2015-02) and Inventory Management at the Department of Public Works Highway Maintenance Division(Report 2017-01). These both should be issued in 2020. Our audit reports are available on-line at http:llrecords.co.hawaii.hi.us/Weblink8/Browse.aspx?dbid=l&startid=18592. Special Studies or Projects: Annual Audit Plan and Risk Assessment: OLA updated their Annual Audit Plan based on the results of its countywide risk assessment survey and other known or inherent risk factors. Peer Review: To comply with Government Auditing Standards (GAS), in 2019, OLA underwent its third peer review conducted by the Association of Local Government Auditors (ALGA) in September/October 2019. The scope was to conduct a peer review following the guidelines contained in the ALGA Peer Review Guide, 2011 Revision. In working independently of OLA,peer review auditors determined that OLA's internal quality control system was suitably designed and operating effectively to provide reasonable assurance of complying with applicable Generally Accepted Government Auditing Standards issued by the Comptroller General of the United States. 132 LEGISLATIVE AUDITOR LEGISLATIVE AUDITOR Program Measures FY 2018-19 FY 2019-20 FY 2020-21 Actual Budget Estimate Annual Audit Plan Filed with Council Yes Yes Yes Performance and/or Financial Audits Completed 1 4 3 Performance and/or Financial Audits Ongoing 4 2 3 Special Studies or Projects Completed 1 2 2 Special Studies or Projects Ongoing 3 1 1 Program Expenditures FY 2018-19 FY 2019-20 FY 2020-21 Actual Budget Request Number of Positions 5 5 5 Salaries and Wages 356,859.49 481,136 481,136 Operations(includes external audit of County finances) 211,147.02 393,710 393,710 Equipment 929.21 1,000 1,000 Program Total 568,935.72 875,846 875,846 Personnel Position Summary FY 2018-19 FY 2019-20 FY 2020-21 Position Title Authorized Authorized Request Legislative Auditor 1 1 1 Administrative Assistant to the Legislative Auditor 1 1 1 Audit Analyst 3 3 3 Total 5 5 5 133 ) ) . ) ) ) � ) � ) � ) ] . ) . ) � l � ] ) ] LIQUOR C-JONTROL ) ) ) ] � ! � ) � ] � ) . ) � � ) ] ] ) l � ) ) ) ) LIQUOR CONTROL ._z. DEPARTMENT SUMMARY Mission Statement To promote the health, safety and welfare of the general public by regulating the importation, manufacture, distribution, sale and service of alcoholic liquors in the County of Hawaii. Department Goals 3 1. To govern operations of liquor licenses which promote reasonable practices in the sale or service of liquors by Rules of the Liquor Commission and/or implementation of programs which promote compliance to liquor laws. 2. To enforce the liquor laws of the United States, State of Hawaii and County of Hawaii. 3. To grant, renew or deny liquor license applications and permits in accordance to law. 4. To provide efficient administrative services. 5. To educate licensees, staff, commission, board members and the public on liquor laws and issues affecting their activities. 6. To conduct and/or support public and youth programs whether through education, I enforcement, or activities which promote compliance to liquor laws and responsible drinking. 7. To help support businesses and industries involved in the sale of liquor, by streamlining and updating current licensing and enforcement practices and procedures. a I 3 i 3 3 3 i I 3 Funding Source and Position Count E General Fund - General Fund - Grant Revenue - Grant Revenue 1 Other - License Fees $2,442,436 License Fees 20 Total Budget $2,042,436 Total Number of Positions 20 i 3 134 I S i Pi i ti i LIQUOR CONTROL j LIQUOR CONTROL Program Description 1. To grant, renew and refuse applications or liquor licenses for the manufacture, importation and sale of liquor. 2. To amend or adopt rules having the force and effect of law in the county. 3. To enforce federal, state and county liquor laws by inspections of licensed premises and investigations of complaints or violations for referral to the Liquor Control Adjudication Board. 4. To provide services to and on behalf of the Liquor Commission and Liquor Control I Adjudication Board, including the review and amendment of procedures and duties. 5. To provide education to licensees, staff, Commission, Board and the public. 6. To review federal, state and county liquor laws toward uniformity. 7. To conduct and/or support public and youth programs whether through education, enforcement, or activities which promote compliance to liquor laws. 8. To help support businesses and industries involved in the sale of liquor,by streamlining and updating current licensing and enforcement practices and procedures. ' Program Objectives 1. Licensing: a. Conduct 75 interviews with new liquor license applicants. b. Process 50 new license applications. c. Conduct 50 site visits to applicant premises. 2. Operations: a. Hold minimum of 12 liquor card classes in Hilo and 24 in Kona/Waimea for approximately 1,500 manager examinations administered to employees of licensed establishments. Classes and examinations to be offered to all licensees, staff, including minor-aged employees. b. Conduct minimum of 2,000 licensee checks per month to promote compliance to liquor laws by liquor licensees. c. Provide all staff, commissioners and board members education via county, state and nationally sponsored programs., 3. Public Programs: a. Provide minimum of two youth,public and enforcement programs which promote compliance to liquor laws. 1 I 135 LIQUOR CONTROL , 2RPM I Ml IM-F.. . LIQUOR CONTROL Program Highlights i 1. The most significant 2019 legislative change was that the criminal offense of j selling liquor without a license was reclassified as a C felony(prison up to five years) from a misdemeanor(prison up to one year.) The greater penalty was in response to events on Oahu that resulted in loss of life. 2. The Department of Liquor Control donated$7,500.00 as part of its Project Grad Public Program. These funds helped six high school senior classes with fun- j filled, alcohol-free and drug-free activities following their graduation ceremonies. 3. A grant for$2,500 was issued to the Boys and Girls Club of the Big Island to help implement an under-age alcohol abuse prevention program at their Hilo Club site. The Positive Action Program is a nationally recognized evidence-based program that has a proven record in serving as a key resource in alcohol prevention. 4. Forty-six district contingency fund grants, requested by our Council Members, were processed through the Department of Liquor Control. Funds provided for safe, secure, alcohol-free and drug-free activities and venues. Community and organizational activities included mentoring programs for teens, community beach clean-up days, after school programs, sporting events such as the Pro Am Surfing Trials,Project Grad Nights for our graduating high school seniors, food and meal distribution,to name a few. All of these events and programs lead to having substance free lifestyles and wellness through clean,healthy activities in alcohol-free and drug-free locations. i 5. The "I Am B.R.A.V.E. Hawaii Island"program, featuring celebrity Augie T, continued into the 2018-19 school year. Using his B.R.A.V.E. Hawaii framework, Augie T customized this underage drinking and illegal substance use prevention program for the needs of the County of Hawaii and began introducing j the program into our middle school classrooms. His curriculum includes setting goals to make the right choices, facilitating the use of a website he created specifically for`B.R.A.V.E. Hawaii Island" and to teach them how to use it for encouragement and positivity. The theme "I Am B.R.A.V.E. Because I Said NO to Alcohol"will be used for the creation of videos and posters by the students. 136 i LIQUOR CONTROL LIQUOR CONTROL Program Highlights (continued) 6. Launched in May 2019, our new liquor license renewal module was made available through the Department of Liquor Control's website. This allowed our liquor licensees to renew their annual h19-20 liquor licenses online. Payment could be made with a credit card or by e-check. The e-check payment option is now also available for new liquor license application fees and direct wine shipper permit fees. 7. The Department of Liquor Control conducted liquor sales to minor compliance checks of various licensees within the South Hilo District in June 2019. The purpose of these specific compliance checks was to determine if Licensees were checking the identification of an individual attempting to purchase liquor. The Department used a minor decoy, under the legal age of 21 to attempt to purchase liquor. Thirty-two Licensees were checked. Twenty-seven Licensees passed the compliance check. Five Licensees did not pass the compliance check(sold alcohol to the minor decoy). Overall for South Hilo there was an eighty four percent (84%)pass rate. Licensee Pass No No Action %Pass %No %Pass/No Note Total Pass (Closed/Could (27/32) Pass Action (27/32) not get seated) (5/32) 32 27 5 0 84% 16% 84% 0%No Action 137 I { t LIQUOR CONTROL ................ . � ., LIQUOR CONTROL 3 I i Program Measures FY 2018-19 FY 2019-20 FY 2020-21 Actual Estimate Estimate Licensing Applications for Licenses Interviews for Applications 72 90 75 i Regular 75 50 50 Renewal 389 380 380 Special 138 100 130 Transient Vessel 46 200 100 Catered Functions 87 250 150 Miscellaneous Applications 363 300 300 Permit Applications 1124 1,000 1000 Site Inspection 64 60 50 Liquor Commission i Public Hearings on Rules and Regulations 0 0 0 Meetings(Public Hearings,Preliminary Hearings, Special Meetings,Workshops) 12 14 12 Site Visitations 0 2 2 Liquor Control Adjudication Board Public Hearings on Rules and Regulations 0 0 0 Meetings(Public Hearings, Special meetings, 4 b 6 Workshops) Violations to Board 30 45 30 Operations Warning and Citations 31 75 30 Manager Examinations 1408 1,500 1500 Manager Registration(activate existing manager 728 500 600 cards) Audio Surveillance Checks 21 25 25 Field Inspections Per Month 2209 1,500 2000 Public Complaints 29 15 20 Investigations 98 150 100 Program Expenditures FY 2018-19 FY 2019-20 FY 2020-21 Actual Budget Request Number of Positions 19 20 20 Salaries and Wages 998,584.28 1,097,414 1,077,062 Operations 753,77291 904,525 917,689 Equipment 7,919.85 390 5,685 Public Programs 74,886.58 42,000 42,000 Program Total 1,835,163.62 2,044,329 2,042,436 3 i I 138 i LIQUOR CONTROL MIMP1,1111"ITIMP, PIMP- LIQUOR CONTROL Personnel Position Summary FY 2018-19 FY 2019-20 FY 2020-21 Position Title Authorized Authorized Request Director of Liquor Control I I I Administrative Assistant I I I Administrative Services Assistant I I I I Clerk III I I I Liquor Control Administrative Officer I I I Liquor Control Investigator Trainee 1/2T - 2 2 Liquor Control Investigator 11 7 6 6 Liquor Control Investigator 111 2 2 2 Liquor Control Licensing Officer I I I Liquor Control Licensing Technician I I Liquor Control Licensing Technician 11 1 1 Liquor Licensing Clerk I I I Private Secretary I I I Secretary to Board and Commission I I I Total 19 20 20 139 f i i i i I i I i I i i I -MANAGEMENT OFFICE OF THE MAYOR Mission Statement To govern with openness, efficiency, and trust in order for this County to thrive as a caring place to live,work, and play together. Department Goals To accomplish the following strategic priorities by working collaboratively and constantly striving to be better: • Public Safety. Support hiring, equipment purchases, and capital improvements for Police, Fire, Civil Defense, and Prosecutor's Office to equally service each district,to harden critical facilities as needed for resilient response to emergencies and disasters, to reduce crime, and to quicken response times. • Infrastructure. Prioritize key capital infrastructure projects that promote affordable housing and economic development consistent with the General Plan. • Waste Management. Minimize waste disposal through innovative conversion of waste streams to assets, such as composting and reclaimed effluent. • Culture&Recreation. Celebrate our intercultural community with programs and facilities that promote an active lifestyle, lifelong learning, inter-generational interaction, and mutually-respectful conflict resolution. • Health&Welfare. Address complex issues that are not considered core County responsibilities, but fall between the cracks of jurisdiction and have major impacts on our community such as healthcare, affordable housing,homelessness,transportation alternatives, and workforce development. • Governance. Balance the budget with optimized revenue source management and expenditure controls. Develop a strategic communication system to facilitate public information and feedback. Encourage public involvement through community planning and commission appointments. Funding Source and Position Count General Fund $1,804,177 General Fund 19 Grant Revenue $ 30,000 Grant Revenue/Other 2 Total Budget: $1,834,177 Total Number of Positions 21 140 MANAGEMENT ._. ..... .... .. .... _,. ' IMMIR OFFICE OF THE MAYOR Program Description The Office of Management provides leadership, direction and supervision for departments and agencies of the County of Hawaii, ensures that the duties and responsibilities of the executive branch are faithfully discharged in accordance with the provisions of the County Charter, and addresses the needs, concerns and interests of the people of the Island of Hawaii. Program Objectives • Prudent Finances. Budget stringently to deliver services efficiently,plan for long- term liabilities and contingencies, and optimize revenue generation. Starting a year after the beginning of the term of the Mayor,mobilize a Cost of Government Commission to develop recommendations. • Productive Workplace. Foster a work environment where County employees are trained,managed, and appreciated to fulfill their duties to the best of their abilities. • Strategic Objectives. Collaborate and promote innovation among departments to accomplish identified priorities. • Economic Initiatives. Partner with the nonprofit and private sectors to diversify economic and employment opportunities. • Resilient Community. Be knowledgeable, trained, and prepared for all types of emergencies and disasters. • Inclusive Governance. Encourage civic participation with appointments to boards and commission, and an active community planning system that exemplifies democracy at its best. • Open Communication. Communicate with the public with a two-way system that informs and is responsive to suggestions, requests, and complaints. • Sustainable Environment. Respect and sustain the natural and cultural heritage of this County. Program Highlights • Presented a balanced budget without raising taxes. • Worked with the County Council to increase the general excise tax surcharge from 0.25% to 0.50%to diversify the income base for the County and fund mass transit and roadway improvements. • Sought funding from Federal, State, and nonprofit sources for the Kilauea Eruption recovery effort resulting in$12 million grant from the Governor's Office, $60 million in grant and loan from the State Legislature, commitment of approximately$80 million of CDBG-DR funds, and FEMA public assistance funding of approximately$100 million. 141 MANAGEMENT RIP 1111, . T OFFICE OF THE MAYOR • Developed a recovery team and started hiring to focus the management of the recovery operations. • Supported the Vision Zero initiative with a proclamation to reduce traffic fatalities and increase pedestrian safety. • Continued to meet and develop alternative approaches to address the issues related to Mauna Kea that would benefit future generations. • Continued work on acquiring sites and developing homeless intake centers and shelters in West and East Hawaii. • Supported the County Council in the adoption of the short-term vacation rental bill,which would stem the erosion of the affordable rental inventory on our island. • Continued the development of the EnerGov permit tracking system that would play a major role to manage the building permit process. • Unveiled a new website for the County that is more user-friendly and inviting. • Coordinated ongoing work to acquire Puna connectivity road easements;to design and construct Hilo Bayfront Trails Phase II; and to redesign Waimea Trails Phase 1. • Coordinated the procurement for an Open Space Network Plan under the leadership of the Kona Action Committee that would be a model for green infrastructure planning. • Filled vacancies in Boards and Commissions. • Continued to participate in Sister City activities to foster international perspectives and relationships; • Supported the Cost of Government Commission to complete an assessment and report of recommendations to improve efficiency, reduce duplication, and seek opportunities to consolidate. • Conducted meetings for the Game Management Commission. 142 J k i I MANAGEMENT f OFFICE OF THE MAYOR Program Measures FY 2018-19 FY 2019-20 FY 2020-21 Actual Budget Estimate Incoming Correspondence 7,000 7,000 Appointments to Boards and Commissions 47 - 50 Proclamations issued 175 - 180 Program Expenditures FY 2018-19 FY 2019-20 FY 2020-21 Actual Budget Re nest Number of Positions 21 21 21 Salaries and Wages 1,429,060.27 1,512,278 1,539,748 Operations 150,283.51 289,554 289,554 Equipment 19,203.45 3,375 3,375 Program Total 1,598,547.23 1,805,207 1,832,677 Personnel Position Summary FY 2018-19 FY 2019-20 FY 2020-21 Position Title Authorized Authorized Request Mayor 1 1 1 Managing Director I 1 1 Deputy Managing Director 1 1 1 Administrative Services Assistant I 1 1 1 Administrative Specialist 1 1 1 Clerical Services Assistant 3 3 3 Data Processing Control Clerk I 1 1 1 Executives Assistant Aide 1 1 1 Executive Assistant 11 112T 1 I 1 Executive Assistant I11 4 4 4 Homeless Program Specialist 1 1 1 Private Secretary to the Managing Director 1 1 1 Private Secretary to the Mayor 1 1 1 Program Manager(Temp) 1 1 1 Public Relations Specialist 1 1 1 Student Helper I 1 1 I Total 21 21 21 143 3 s 3 r I MANAGEMENT COST OF GOVERNMENT '4 Program Description 4 The Cost of Government Commission studies and investigates the organizations and methods of operations of all County departments, commissions,boards, offices and other instrumentalities of all branches of the County government and determines what changes, if any,may be desirable. Program Objectives 1. Examine and investigate the organizations and methods of operations of all County departments, commissions, boards, offices and other instrumentalities of all branches of the County government and determines and recommends changes, if any, by the Charter-imposed deadline. Program Highlights Program Measures FY 2018-19 FY 2019-20 FY 2020-21 Actual Budget Estimate De artmentsiboardstcommissions reviewed N/A N/A N/A Program Expenditures FY 2018-19 FY 2019-20 FY 2020-21 Actual Budget Estimate Operations 2,543.83 1,500 1,500 Program Total 2,543.83 1,500 1,500 144 This page intentionally left blank i i i I i i i I I i I MASti'S TR),,ANJSITf AGEN C MASS TRANSIT AGENCY . . GENERAL FUND Program Description Refer to Mass Transit Agency under the General Excise Tax(GET)Fund Section. Program Objectives Refer to Mass Transit Agency under the GET Fund Section. Program Highlights Refer to Mass Transit Agency under the GET Fund Section. Funding Source and Position Count General Fund $ 25,000 General Fund - Grant Revenue $3,640,860 Grant Revenue/Other - Total Bud et: $3,665,860 Total Number of Positions - 145 MASS TRANSIT AGENCY GENERAL FUND Program Expenditures FY 2018-19 FY 2019-20 FY 2020-21 Actual Budget Request Number of Positions Salaries and Wages 782,260.84 - Operations 25,871.95 3,358,000 3,665,860 Equipment 59,707.48 - - Program Total 867,840.27 3,358,000 3,665,860 Personnel Position Summary FY 2018-19 FY 2019-20 FY 2020-21 Position Title Authorized Authorized Request Mass Transit Administrator I - - Account Clerk 2 Automotive Mechanic I 4 - - Automotive Mechanic II 1 - - Clerk II 1 Mass Transit Assistant 1 - - Mass Transit Operations Assistant 1 - - Mass Transit Specialist I I - - Program Manager* I Total 13 - - *Converted Contract Position 146 i ) ) ) ! ) ) } ) ) MISCELLANEOUS \ ] � ) . ) ] ) } ) 3 MISCELLANEOUS ANIMAL CONTROL Mission Statement The Hawaii Island Humane Society(HIHS), contracted by the County to provide animal control services, is a 501(c)3 nonprofit organization, whose mission is to prevent cruelty to animals, eliminate pet overpopulation, and enhance the bond between humans and animals. Goal To investigate and resolve animal-related complaints and enforce animal control laws. To develop comprehensive educational programs and spay/neuter programs aimed at reducing the number of animal-related problems in our community. Program Description The HIHS is responsible for the Animal Control contract, which involves enforcing Hawaii County Code Chapter 4 Animal Control related laws and State of Hawaii Laws (Hawai`i Revised Statutes 142). These laws currently include ordinances related to the following: • Vicious Dogs • Stray Animals/Impoundment • Animal Licensing • Cruelty and Neglect Investigations HIHS Officers are badged through training provided by HIHS and County agencies. The Animal Control Officers (ACOs)then respond and resolve animal control situations by educating the public about responsible pet ownership and appropriate animal control laws and penalties as well as issuing complaint and comply notices, citations, and vicious dog designations. HIHS Officers are available 24 hours a day, seven days a week to respond to animal related emergencies. HIHS must accept all domesticated animals,regardless of condition, into its three shelters in Kona, Kea`au, and Waimea. We are responsible for sheltering and caring for all animals and providing opportunity for reunification with owners. Other services related to the contract include dog licensing, administration of the Spay/Neuter Community Assistance Program, and legislative support of improved animal-related laws. 147 MISCELLANEOUS .. xw TR ANIMAL CONTROL Program Description (continued) In addition, HIHS provides adoption services, low-cost microchipping, education for adults and children, foster-care programs,volunteer opportunities, cat registrations, and basic and preventative medical care for shelter animals. HIHS community programs focus on creating better relationships between people and animals and educating the public on the importance of spaying and neutering and humane treatment of animals. Program Objectives 1. 90%of vicious dog calls will be responded to within two hours. 2. 90%of loose animal posing a public safety hazard calls will be responded to within two hours. 3. 90%of injured animal related calls will be responded to within two hours. 4. 90%of calls for animal control assistance by the police will be responded to within three hours. 5. 90%of animal cruelty and neglect cases will be responded to in 24 hours and resolved in 14 working days. 6. 90% of license, loose dog and any non-cruelty/neglect cases will be responded to in 48 hours and resolved in five working days. 7. 84 Sweeps of problem communities per year. Program Highlights HIHS has a Memorandum of Understanding(MOU)with the ASPCA to assist on Island in the event of a disaster. Having this MOU in place will save precious time in the event of a disaster. We also have a seat on the State preparedness board. We have allocated new resources to our readiness to support the people and animals of the Big Island. HIHS has revamped our Animal Control training protocols for new and existing employees. It is our belief that increasing the training requirements for ACO will translate to better service to the citizens. Our spay/neuter programs target people that need free or low-cost surgeries. Our program also aims at educating all the citizens of the importance of spay/neutering of pets. 148 MISCELLANEOUS ANIMAL CONTROL Program Highlights (continued) HIHS is taking the lead on building a community coalition of animal advocates. It is our belief that working with the community will have the most dramatic effect on achieving our goals and mission. HIHS continues to expand our foster program that directly impacts the number of animals that can be saved. HIHS has expanded our mainland transfer program. Through grants from Petco, we are able to send adoptable dogs and cats to other shelters that have the space to adopt them into homes. We are creating new and exciting community programs to engage citizens and visitors alike, i.e., Kitten Yoga, Dog adventures, Pet Slumber parties. We will continue to build a better relationship with the Police Department, County Council and the Administration, as well as other state and federal agencies. HIHS is investing heavily in disaster preparedness in both training of staff and the acquisition of response supplies. HIHS is planning renovations at the Kea`au and Waimea shelters as well as the opening of the new Kona shelter early 2020. HIHS is in negotiations to bring high volume spay neuter MASH style clinics to the island in the Spring of 2020. In 2019, HIHS brought in three independent consultants to assist in the efforts to improve overall operations. HIHS hired a new CEO with over 20 years of industry experience, who has a work history of bringing both innovation as well as stabilization to organizations. His focus will be improving operations as well as increasing the "out alive"rate of shelter animals. 149 I S i i 4 ii MISCELLANEOUS ANIMAL CONTROL Program Measures FY 2018-19 FY 2019-20 FY 2020-21 Actual Budget Estimate Percentage of vicious dog calls will be responded to within 100% 90% 90% two hours Percentage of loose animal posing a public safety calls will be 100% 90% 90% responded to within two hours Percentage of injured animal related calls will be responded to 98.8% 90% 90% within two hours Percentage of animal control assistance by the police will be 100% 90% 90% responded to within three hours Percentage of animal cruelty and neglect cases will be 98.8% 90% 90% responded to in 24 hours and resolved in 14 working days Percentage of license,loose dog and any non-cruelty/neglect 97% 90% 90% cases will be responded to in 48 hours and resolved in five workin days Number of sweeps of problem communities per year 108 100 100 Animal Intake Stray/Feral 8,909 10,000 10,000 Owner Surrendered 2,055 2,500 2,500 Total Intake 11,151 12,500 12,500 Redeemed 1,015 1,000 1,000 Adopted 2,962 3,500 3,500 Adopted animal returned to HIHS for health reasons - 20 20 Adoption percentage(Based on total intake numbers) 42% 40.0% 40.0% Adoption percentage(Based on Adoptable Animals) 80% 100.0% 100.0% Animal control related calls 6,061 8,250 8,250 Dog license issued 5,902 7,500 7,500 Dog license fees collected $16,126 $20,750 $20,750 Cat licenses issued 1,005 1,000 1,000 After-hour emergency call-outs 663 1,200 1,200 Miles traveled 137,756 210,000 210,000 Dead animals collected 444 600 600 Complaint/comply notices issued 832 1,000 1,000 Citations issued HCC 4-30 Dog Running Loose 79 250 250 HRS 143-2 License Violation 29 50 50 HRS 7-11-1109 Cruelty to Animals 6 35 35 Other(inc.Vicious Do ) 21 90 90 Total Citations 994 425 425 Citations issued to repeat offenders 19 40 40 Number of animal pickups 606 400 400 Number of trap rentals 714 1,000 1,000 Spay/neuter coupons issued 31202 3,500 3,500 150 MISCELLANEOUS 11,11RM-p-, ANIMAL CONTROL Program Measures (continued) Number of Animal Control Officers Kea`au(also serving Hilo,Hamakua,Kea`au,Puna, 5 5 5 Ka'u) Kona(also serving South Kona,Oceanview) 4 3 3 Waimea(also serving Honoka`a,Waikoloa,Kohala) 2 4 4 Total Animal Control Officers 11 12 12 Program Expenditures FY 2018-19 FY 2019-20 FY 2020-21 Actual Budget Request Operations 2,081,625 2,185,706 2,185,706 Program Total 2,081,625 2,185,706 2,185,706 151 i �. . MISCELLANEOUS MISCELLANEOUS/COUNTYWIDE COSTS FY 2018-19 FY 2019-20 FY 2020-21 Actual Budget Request Animal Control 2,081,625.00 2,185,706 2,185,706 Nonprofit Grants 1,470,237.00 1,500,000 2,500,000 Schools 51,875.67 58,500 58,500 Fringe Benefits State Retirement System 41,160,148.12 53,562,000 60,500,000 FICA 6,479,032.78 7,470,000 7,500,000 County Pensions 47,532.32 65,000 60,000 Health Fund 14,704,495.33 18,636,000 18,700,000 Post-employment Benefits 39,650,111.31 41,536,000 42,953,000 Worker's Compensation 2,116,906.27 2,203,500 2,803,500 Unemployment Compensation 161,403.91 275,000 275,000 Vacation Pay - 755,000 755,000 Total Fringe Benefits 104,319,630.04 124,502,500 133,546,500 Bond Issue/Debt Service Interest 20,347,377.00 18,412,328 17,786,223 Bond Redemption 28,857,753.00 26,467,219 29,092,061 Total Bond IssuelDebt Service 49,205,130.00 44,879,547 46,878,284 Supplemental Transfers Transfer to Capital Project Fund 2,000.00 - - Transfer to Housing Fund 1,256,200.00 2,283,619 2,442,120 Transfer to Self-Insurance Fund 1,000,000.00 - - Transfer to Solid Waste Fund 19,281,770.00 19,862,687 19,954,687 Transfer to Golf Course Fund 760,368.00 650,205 711,228 Transfer to Disaster/Emergency Fund 250,000.00 250,000 250,000 Transfer to Public Access/Open Space Preserve Fund 6,272,623.78 6,614,000. 6,870,000 Transfer to Pub Acc/O en Space Preserve Maint Fund 757,697.99 826,750 858,750 Transfer to Budget Stabilization Fund 250,000.00 250,000 250,000 Transfer to Sewer Fund 2,987,914.00 2,586,419 2,086,419 Total Supplemental Transfers 32,818,573.77 33,323,680 33,423,204 Other Costs Provision for Compensation Adjustment - 6,459,324 4,200,000 Sundry Refund 2,906.45 15,000 15,000 Provision for Reallocation - 35,000 35,000 Miscellaneous Insurance Claims&Judgments 115,149.68 1,250,000 3,500,000 Public Safety Disaster/Emergency 250,000.00 250,000 250,000 Charter Commission 7,780.89 20,000 30,000 Redistricting Commission - - 10,000 Miscellaneous(Block&Housing Grants,Home Pgm) 2,358,430.27 200,000 250,000 Total Other Costs 2,734,267.29 8,229,324 8,290,000 152 PARKS-)' &, RE---,-�,,CREATION PARKS & RECREATION ._ IPMFW IF III P, 1111a. DEPARTMENT SUMMARY Mission Statement To provide a wide array of services for the public with excellence, integrity and aloha. Department Goals Service • Provide and/or facilitate a wide array of services and opportunities that meet the needs of the Big Island community while maintaining cultural uniqueness of our rich heritage, diversity and the aloha spirit. • Conduct the P&R"Service Survey" to evaluate the quality of services provided and report the results quarterly. • Keep the public informed of the availability of programs and facilities via various media outlets including a departmental website. Facilities • Provide safe, clean, enjoyable, accessible and aesthetically pleasing facilities by: o Implementing the transition plan for ADA compliance. o Implementing the transition plan for playground safety and equipment. o Continue to develop and implement maintenance standards. o Maintaining a five year plan for repairs and maintenance. o Providing regular facility and safety inspections and monitoring the results and recommendations. o Determine the need for additional recreational facilities throughout the Big Island via public meetings and service surveys. o Assess current facility use and analyze for optimum utilization. Fiscal Responsibility • Refine fiscal management and performance of the department. • Develop alternative strategies to generate supplemental resources in order to maintain and enhance operations (grants, cost sharing, donations, etc.). Funding Source and Position Count General Fund $22,996,357 General Fund 405 Grant Revenue $ 80,000 Grant Revenue 1 Other 2 Other $ 661,200 Total Budget: $23,737,557 Total Number of Positions 407 153 PARKS & RECREATION DEPARTMENT SUMMARY Department Goals (continued) Partnershiz�s • Pursue help from persons and groups to improve and maintain recreational facilities and enhance programs. Sa e • Provide proper safety equipment for all employees. • Maintain,update and keep all employees current with health and safety requirements and testing, such as hearing tests,hepatitis immunization for covered individuals, CDL licenses, etc. • Perform regular safety inspections of all facilities. • Provide a mechanism to address safety concerns of all employees. Training • Provide for personal and professional growth opportunities for all staff. • Provide training for the public in areas that will help P&R carry out its mission or enhance its staff s personal growth. 154 PARKS & RECREATION `ALAE CEMETERY Program Description The `Alae Cemetery provides an affordable and accessible public memorial park to accommodate the burials of the general public regardless of race, color, creed, or financial standing. Program Objectives 1. Conduct maintenance and repair activities. 2. Assign and record all burials. Program Highlights Provided custodial facility support for the Annual Ireito Hoyo Service. Program Measures FY 2018-19 FY 2019-20 FY 2020-21 Actual Budget Estimate Total Acreage 42.37 42.37 42.37 Burials 83 70 70 Program Expenditures FY 2018-19 FY 2019-20 FY 2020-21 Actual Budget Estimate Number of Positions 4 4 4 Salaries and Wages 150,702.76 174,322 191,896 Operations 5,815.78 10,771 8,558 Equipment - 200 200 Program Total 156,518.54 185,293 200,654 Personnel Position Summary FY 2018-19 FY 2019-20 FY 2020-21 Position Title Authorized Authorized Request Park Caretaker I 2 2 2 Power Mower Operator 2 2 2 Total 4 4 4 155 PARKS & RECREATION VETERANS CEMETERIES - EAST AND WEST HAWAII Program Description The East and West Hawaii Veterans Cemeteries accommodate the local burial needs of Big Island Armed Forces Veterans and eligible members. Program Objectives 1. Continue to coordinate development of the East and West Hawaii Veterans Cemeteries with the Veterans Advisory Committee and the Department of Defense. 2. Continue maintenance of cemetery grounds. 3. Assign and record all burials. Program Highlights The process for the extension of columbarium in West Hawaii has started. Expansion of the Veterans Cemetery II office and pavilion almost completed by Isemoto Contracting. Program Measures FY 2018-19 FY 2019-20 FY 2020-21 Actual Budget Estimate Total Acreage 78.78 78.78 78.78 Burials 233 275 275 Program Expenditures FY 2018-19 FY 2019-20 FY 2020-21 Actual Budget Estimate Number of Positions 5 5 5 Salaries and Wages 176,876.92 176,097 182,866 Operations 59,311.47 57,147 59,360 Equipment 3,261.32 800 800 Program Total 239,449.71 234,044 1 243,026 156 PARKS & RECREATION VETERANS CEMETERIES - EAST AND WEST HAWAII Personnel Position Summary FY 2018-19 FY 2019-20 FY 2020-21 Position Title Authorized Authorized Request Equipment Operator II Temp 1 1 1 Park Caretaker I 3 3 3 Veterans Cemetery Caretaker/Equip Caretaker/EquipOperator 1 1 1 Total 5 5 5 157 PARKS & RECREATION RURAL CEMETERIES Program Description The Parrs Maintenance Division ensures that the grounds and facilities of cemeteries in Hamakua, Kohala, and Kona are properly maintained. Program Objectives 1. Continue maintenance of cemetery grounds. 2. Assign and record all burials. Program Highlights None. Program Measures FY 2018-19 FY 2019-20 FY 2020-21 Actual Budget Estimate Cemeteries Burials North Hilo/Hamakua District: 4 4 4 Honoka`a,Kukuihaele,Kuka`iau,Lau ahoehoe North/South Kohala District: 17 16 16 Haw%Waimea North/South Kona District: 14 20 20 Keo u,Na`alehu Program Expenditures FY 2018-19 FY 2019-20 FY 2020-21 Actual Budget Estimate Operations 744.60 750 750 Program Total 744.60 750 750 158 PARKS & RECREATION HAWAII COUNTY BAND Program Description The Hawaii County Band was established in 1883 and has provided music for parades, concerts, festivals, ceremonies, and other special events throughout the entire Big Island for the past 135 years. Presently, the Hawaii County Band performs as a representative of the County of Hawaii and continues to enhance events throughout all districts of the island by providing entertaining and appropriate music. The band also serves as a musical resource for the County and State of Hawaii. Program Objectives 1. Provide musical services for the island residents and visitors by working with community organizations and providing 40 musical services annually (e.g. parades, ceremonies, festivals, concerts and special events). 2. Provide 12 monthly Mo`oheau Bandstand concerts that are entertaining, educational, musically challenging, and historically significant. 3. Feature at least two young musicians as soloists at the April or May Mo`oheau Bandstand Concert,which provides musically educating opportunities for the young people of the County of Hawaii, annually. 4. Introduce 20 new musical pieces per year to provide musical challenges to the band members. Program Highlights • Provided 42 performance services during FY 2018-19. • Featured 12 monthly Mo`oheau Bandstand Concerts (100 plus year tradition). All concerts were well attended and well received by the crowd. • Annual April/May Mo`oheau Bandstand Concert featured high school students as soloists. • July 4h Mo`oheau Bandstand Concert in conjunction with the Fireworks Display. • Participated in Veterans Ceremonies (Veterans Day, Club 100 and Memorial Day). • Participated in various parades throughout the island (Volcano Independence Day, Waimea Aloha Festival, Kona Coffee Festival, Hilo Christmas Parade, International Festival Parade, Pahoa Christmas Parade and Merrie Monarch Parade). • Participation in various civic events (Portuguese Day, Kamehameha Day Lei Draping Ceremony, and HCC Graduation). 159 PARKS & RECREATION HAWAII COUNTY BAND Program Measures FY 2018-19 FY 2019-20 FY 2020-21 Actual Budget Estimate Performance Services 42 40 40 Rehearsals 95 95 95 Number of Events Parades 8 10 7 Ceremonies 5 5 5 Concerts 22 22 20 Special Events 8 8 8 Program Expenditures FY 2018-19 FY 2019-20 FY 2020-21 Actual Budget Re nest Number of Positions 40 40 40 Salaries and Wages 189,199.81 230,871 246,986 Operations 4,706.84 3,875 3,875 Program Total 193,906.65 234,746 250,861 Personnel Position Summary FY 2018-19 FY 2019-20 FY 2020-21 Position Title Authorized Authorized Request Band Director 1 1 1 Assistant Band Director(Hrly) 1 1 1 Musician I(Hrly) 4 4 4 Musician II (Hrly) 7 7 7 Musician III (Hrly) 10 10 10 Musician IV(Hrly) 9 9 9 Musician V(Hrly) 8 8 8 Total 40 40 40 Note: All positions are part-time with the exception of the Band Director. 160 PARKS & RECREATION P 11 RIM WEST HAWAII BAND Program Description The West Hawaii Band provides music for parades, ceremonies and other events, principally in the Hdmdkua,Kohala and Kona districts,to support and inspire traditional and emerging cultural, charitable, educational, recreational and economic activities, and provides musical enjoyment and satisfaction for residents and visitors of diverse ages and backgrounds,through performance and rehearsal. Program Objectives 1. Provide musical services for island residents and visitors by working with community organizations and providing 20—25 musical services annually( e.g. Parades, ceremonies, festivals, concerts, and special events). 2. Provide six concerts that are entertaining, educational, musically challenging and historically significant. 3. Feature a young musician as soloist at the March or May monthly concert,to provide music education opportunities for the young musicians of Hawaii County. 4. Introduce 20 new pieces per year to provide musical challenges for the band. Program Highlights • The West Hawaii Band provided 25 performance services through its collaboration with organizations such as the Hawaii International Billfish Tournament, Ironman Foundation, Inc., Daughters of Hawaii,Nisei Veteran's Association, Merrie Monarchs Glee Club, Halau Hula Na Pua U`i O Hawaii, Hualalai Regency, Kailua- Kona Parades Organization, Waimea Parades Organization and the Veteran's Association. • The West Hawaii Band performed ten monthly concerts for its monthly series at Hale Halawai. Two monthly concerts were canceled due to hurricane closings. The concerts were well attended and were programmed with musically challenging works from the Hawaiian, Classical, Jazz, Popular, Broadway musical and standard concert band music libraries and each piece was presented with a short educational and entertaining lecture about its composer and significance in music and world history. • The Band also played five concerts at its series at the historic Hulihe`e Palace, offering music with the Merrie Monarchs Glee Club and the Halau Hula Na Pua U`i O Hawaii to commemorate the birthdays of Hawaiian monarchs. • The West Hawaii Band has introduced 12 new pieces during the fiscal year; most of which were performed during the free monthly concerts. 161 PARKS & RECREATION WEST HAWAII BAND i Program Measures FY 2018-19 FY 2019-20 FY 2020-21 Actual Budget Estimate Performances 25 25 25 Rehearsals 45 45 45 Program Expenditures FY 2018-19 FY 2019-20 FY 2020-21 Actual Budget Request Number of Positions 19 19 19 Salaries and Wages 27,817.64 38,790 40,380 Program Total 27,817.64 38,790 40,380 Personnel Position Summary FY 2018-19 FY 2019-20 FY 2020-21 Position Title Authorized Authorized Request Assistant Band Director (Hrly) 1 1 1 Musician I(Hrly) 4 4 4 Musician II(Hrly) 7 7 7 Musician III(Hrly) 6 6 6 Musician IV(Hrly) 1 1 1 Total 19 19 19 Note: All positions are part-time. 162 i i 's I PARKS & RECREATION 1 , ;R � MPTI n. ADMINISTRATION Program Description The Parks & Recreation Administration provides organizational support services to all the divisions/sections and bands to achieve the development and implementation of the department's mission. Program Objectives 1. Continue to distribute the P&R Service survey at all staffed facilities and activities/events conducted by the department. 2. Continue to update information for Divisions and Sections on the County of Hawaii website on a timely basis. 3. Continue implementation of the transition plan for accessibility to public facilities during the fiscal year. 4. Continue implementation of the transition plan for playground safety and accessibility during the fiscal year. 5. Maximize resources by encouraging the "Friends of the Park"program and identify a minimum of five community service projects that focus on maintenance and/or improvements to park facilities. 6. Provide at least one technical job specific training for 50%of administrative staff. Program Highlights • Opened the Mauna Kea Recreation Area Cabins for rentals, South Kohala. * Completed the restoration and repair of the Pahoa Aquatic Center, Kilauea eruption seismic activity FEMA project, Pahoa. • Completed the Clem Akina Park Community Center Floor Tile Replacement project, Hurricane Lane FEMA project, Pu`u`eo, South Hilo. • Completed the Carvalho Park Playground Resurfacing project, Hurricane Lane FEMA project in Pi`ihonua, South Hilo. • Staff worked daily at the Pdhoa and Kea`au Lava Evacuation Shelters through the end of the lava event. Shelters closed on 9/17/18. 163 PARKS & RECREATION ADMINISTRATION Program Measures FY 2018-19 FY 2019-20 FY 2020-21 Actual Budget Estimate Camping Permits Issued 7,039 7,000 7,000 Pavilion Permits Issued 2,000 3,000 3,000 No of Completed Service Surveys 1,283 500 750 Surveys Rating Quality of Service as Satisfactory or 86% 85% 85% greater Surveys Rating Facilities as Adequately Maintained 80% 85% 85% Program Expenditures FY 2018-19 FY 2019-20 FY 2020-21 Actual Budget Request Number of Positions 25 26 26 Salaries and Wages 1,445,349.86 1,568,555 1,521,243 Operations 254,071.42 739,748 821,433 Equipment 19,110.70 29,400 29,400 Program Total 1,718,53198 2,337,703 2,372,076 Personnel Position Summary FY 2018-19 FY 2019-20 FY 2020-21 Position Title Authorized Authorized Request Parks&Recreation Director 1 1 1 Deputy Parks&Recreation Director 1 1 1 Account Clerk 3 3 3 Accountant I 2 2 2 Accountant IV 1 1 1 Architectural Drafting Tech I 1 I 1 Architectural Drafting Tech II 1 1 1 Business Manager 1 1 1 Clerk II 1 1 1 Clerk III 1 2 2 Department Contracts Assistant 1 1 1 Human Resources Assistant 1 I 1 Human Resources Program Specialist 1 1 I Human Resources Technician I 1 1 1 Park Planner 1 1 1 Park Projects Manager 4 4 4 Private Secretary 1 1 1 Projects Administrator 1 1 1 Student Helper I 1 1 1 Total 25 26 26 164 PARKS & RECREATION PARKS MAINTENANCE Program Description The Parks Maintenance Division maintains neighborhood parks, beach parks, playgrounds, ball fields, and other recreational facilities; undertakes construction,repairs and renovation projects for buildings, equipment and grounds; operates a plant nursery to support landscaping and beautification projects; operates a storeroom for departmental maintenance supplies. Program Objectives 1. Maintain completion range of approximately 1,800 work orders on an annual basis. 2. Undertake two park improvements projects per district, one of which involves a community group. 3. Monitor complaints filed for strategic planning purposes for maintenance and services improvements. • Record complaints by: type, number, district, etc., and implement necessary maintenance procedures, standards, training, and discipline for corrections. • Make annual inspections of facilities with responsible supervisor(nine districts). Analyze and discuss methods of improvements. 4. Provide communities with safe facilities and grounds. • Conduct safety inspections of PSBR facilities: 1. Weekly by district supervisors (52 per supervisor=468 total inspections/year); 2. Monthly by the Park Superintendent. 5. Provide employees with a safe working environment. • Participate with department safety committee and discuss and evaluate accident reports. • Correct any hazardous conditions or practices. • Provide a minimum of one safety instructional session per crew each month. • Review and upgrade Park Maintenance Safety and Health Programs. 165 PARKS & RECREATION PARKS MAINTENANCE Program Highlights • Park Maintenance-Beautification and Improvement Projects Park Maintenance District Supervisors were directed to initiate park improvement projects via their maintenance staffs and various community organizations and volunteers. Park improvement projects are defined as all types of tasks, other than normal daily maintenance work,that enhance the conditions or aesthetics of parks. Examples include such activities as general clean-ups,tree planting, landscaping, land clearing,painting,major repairs, etc. A grand total of 41 beautification and improvement projects were completed. The Division will continue to nurture and harbor working relations with various agencies, church organizations, schools, and informal groups as the Division profits greatly from these alliances. • Parks Maintenance - Community Involvement and Support The Park Maintenance Division was called upon to assist and support various divisions and organizations in carrying out special events and projects by providing manpower, equipment, and supplies. Special events and projects included the Kamehameha Day Celebration at Coconut Island; Bayfront Fourth of July festivities; Community Players Association at Kaldkaua Park; Bayfront Canoe Races; Heart Association Run at Lili`uokalani Park; Ho`olaule`a at Downtown Hilo; Hawaii County Fair at Ho`olulu Complex; Veterans and Memorial Day Ceremonies at Veterans Cemeteries; Ireito Memorial Services at `Alae Cemetery; Kam Day Parade at N. Kohala; various softball tournaments; the Cherry Blossom Festival at Waimea; Merrie Monarch at Hilo; Iron Man at Kona; and the Hilo Triathlon. • Park Maintenance - Safety Initiatives Park Maintenance Supervisors collectively conducted a grand total of 468 weekly safety inspections of their respective inventory of facilities. The Superintendent of Park Maintenance conducted numerous,unannounced safety audits in all seven districts. During these inspections, safety concerns and deficiencies in prescribed standard of cleanliness, sanitation, and facilities maintenance, were noted and corrective action was taken. Emphasis was also placed on employee safety training. Each supervisor was instructed to conduct a minimum of one training session per month. In total, the Division collectively conducted 181+safety training classes, covering a myriad of NIOSH and site-specific safety topics. 166 1 y i � . m .. ti PARKS & RECREATION PARKS MAINTENANCE Program Highlights (continued) I • Park Maintenance—Upgrading Existing Facilities Park Maintenance Division maintains neighborhood parks, beach parks,playground, ball fields, County cemeteries in many districts, East and Nest Hawaii Veterans Cemeteries and other recreational facilities. They have strived to provide the public with safe and enjoyable facilities. In addition to the regular the maintenance, park 4 maintenance staff did repairs and renovations for buildings, equipment, grounds and support landscaping. Park Maintenance has been busy upgrading existing facilities. • Plumber Completed new water main lines at Laupdhoehoe Beach Park and installed a new water line to dugout at Honomu Park. Installed a new 4,000-gallon water tank at Hilo Skeet Range and a new backflow at Walter Victor Stadium. Completed Daily Work Orders and various emergency repairs. • Fencing and Waxing Crew Floors replaced at the Clem Akina facility due to flood damage, Kula`imano kitchen and main area, Pahala Community Center Office and main area, Pahala Gym Recreation Rooms and Multi-Purpose Room and Kawdnanakoa Offices and small rooms. Fixed fences at Walter Victor Baseball outfield, Ainako Park backstop, Pana`ewa Zoo perimeter and entrance to main gate, Hawaiian Beaches Park fence along street, Kahuku Park backstop and baseline fence, Waidkea Uka Park backstop and Old Kona Airport soccer field. • Electricians Jobs consisted mostly of trouble shooting and repairs. Installed, wired up and programmed new outdoor scoreboards at Honok`a and Old Kona Airport. Removed at total of 51 existing parking lot light fixtures from Kawamoto Pool,Edith Kanaka`ole Tennis Stadium, Civic Center, and Walter Victor Stadium before the Merrie Monarch Festival. Installed a new variable frequency drive for main pump at Kawamoto Pool. • Painters Painted the dugout and scorer booth at Honomu, pavilion exterior at Waipi`o Lookout, and bollards at Pohoiki Beach Park. Repainted Clem Akina building interior due to flood damage. Repainted exterior building at Hilo Muni Golf Course parking lot, baskedball court at North Kohala, roof project at Pana`ewa Zoo and Kula`imano Community Center interior. 167 PARKS & RECREATION . . M ITIR; PARKS MAINTENANCE Program Highlights (continued) • Carpenter Shop Completed multiple projects involving cabinets, shelving, lockers, workstations for Admin, Recreation, and Maintenance Division. The largest project at the Recreation Office at Aunty Sally's included projects for the Senior Account Clerk, Clerk, Aquatic Specialist and ADA Specialist. Permitted job at Pana`ewa Zoo covered work area/carport. Flood damage renovation at Pu`u`eo Community Center of the Head Start Facilities preformed in house, which inexplicably was not covered by FEMA (which covered floor the replacement). Old Kona Airport Complex Peter Boy memorial and Veteran 2 relocation of monument. Sign fabrication and installation at Banyan Drive Tree Commemorative done prior to Merrie Monarch Festival and Gilbert Kahele Recreational Area facility. • Construction Crew Projects completed July 2018—June 2419: Kuawa Baseball Field installed underground drainage system, Carvalho Park Hurricane Lane Storm clean up, Takata Ballfield in North Kohala re-sod and regrade ballfield, Hilo Bayfront beach cleanup —high surf damage 3 times and Hilo Skeet and Range installed second water tank. Hilo Municipal Golf Course assisted fence crew. Improved Honoka`a Rodeo Arena ground drainage. Veteran Cemetery II prepared pad for Purple Heart monument. Laupahoehoe Beach Park replaced water line. Old Kona Airport prepared pad for Peter Boy Kema memorial bench. Honomu Park install waterline to dugout. Hilo Muni Golf Course grubbed, graded and cindered old nursery area and installed drywells. Created cinder parking area across Civic Auditorium prior to the Merrie Monarch Festival. Remove logs on shoreline as a result of Hurricane Lane at Lihiwai road. Walter Victor Stadium assisted plumbers with backflow replacement. • Mechanic/Welding Shop Upgraded and repaired: three scoreboards at Walter Victor Stadium, North Kohala backboard, gate at Pohoiki Beach Park and gates at Leleiwi Beach Park. Fabricated new trailer for South Kohala Parks and Puna parks. Fabricated and installed new racks for South Kohala Parks B&G COH truck, Fencing Crew COH truck and Painters COH truck. Carlsmith14miles Beach Park constructed new gate and canopy frame. Repaired Mahukona Beach Park stairs, removed and replaced new skeet machine at Hilo Skeet Range. Fabricated and installed Honoka`a Rodeo Arena gate, North Kohala playground, platform and bridge on the playground apparatus and Old Kona Airport and Honoka`a Park scoreboard. Fixed daily: riding mowers, blowers, weed eaters, herbicide pumps, chain saws, golf carts, etc. 168 PARKS & RECREATION PARKS MAINTENANCE Program Highlights (continued) • Construction Crew Assisted plumbers with digging trenches for new water main lines. Cleaned numerous times Hilo Bayfront Beach from debris due to high surf. Parks Maintenance maintained seven County Cemeteries and three Veterans Cemeteries throughout the island. The staff has prepared and facilitated 111 burials within the seven County Cemeteries and performed 233 burials throughout the three Veterans cemeteries. Program Measures FY 2018-19 FY 2019-20 FY 2020-21 Facilities Maintained: Actual Budget Estimate Beach Parks 39 39 39 Parks&Playgrounds 65 65 65 Gyms&Recreation Centers 36 36 36 Swimming Pools 9 9 9 Tennis Facilities 20 20 20 Other Facilities 43 43 43 Complaints Received 25 40 40 Beautification Projects 41 110 110 Work Orders Completed 1,425 1,800 1,800 Training Sessions 150 165 165 Program Expenditures FY 2018-19 FY 2019-20 FY 2020-21 Actual Budget Request Number of Positions 166 170 170 Salaries and wages 6,350,297.68 7,147,658 7,560,825 Operations 3,364,778.58 3,467,120 3,794,120 Equipment 191,720.21 158,400 3,400 Program Total 9,906,796.47 10,773,178 11,358,345 169 PARKS & RECREATION PARKS MAINTENANCE Personnel Position Summary FY 2018-19 FY 2019-20 FY 2020-21 Position Title Authorized Authorized Request Account Clerk - 1 1 Building&Grounds Utility Worker 2 5 5 Building&Grounds Utility Worker-Temp 2 2 2 Building Maintenance Worker 3 3 3 Building Maintenance Worker-Temp 1 1 1 Building Repair and Maintenance Supervisor 1 1 1 Ca enter-Cabinet Maker 2 2 2 Clerk Il 1 1 1 Custodian/Groundskeeper 1 7 7 7 Electrical Pump-Mechanical Electrician 1 1 1 Electronic Equipment Repairer 1 1 1 Equipment O erator I 1 1 1 Equipment O erator II 6 6 6 Equipment O erator II-Temp 2 2 2 Facilities Mtnce&Svc Wkr I 3 - - Laborer II 6 6 6 Laborer 11-Temp 3 3 3 Lead Carpenter-Cabinet Maker 1 1 1 Lead Electronic Equipment Re airer 1 1 1 Lead Painter 1 1 1 Lead Plumber 1 1 1 Mechanical Repair Welding Supervisor 1 1 1 Mechanical Repairer-Terup 1 1 1 Mechanical Repairer-Welder 3 3 3 Painter 1 1 1 Park Caretaker 1 60 63 63 Park Caretaker I—1/2T 1 1 1 Park Caretaker I—2/5T 1 1 1 Park Caretaker I—3/5T 1 1 1 Park Caretaker II 5 5 5 Park Caretaker III 1 1 1 Park Construction&Maintenance Supervisor 1 1 1 Park Facilities Refuse Collector 3 3 3 Park Maintenance Manager - 1 1 Park Maintenance Supervisor 1 2 2 2 Park Maintenance Supervisor 11 3 3 3 Park Maintenance Supervisor III 1 1 1 Park Maintenance Supervisor IV I 1 1 Park Maintenance Supervisor V 1 1 1 Parks District Superintendent 1 1 1 Plumber 2 2 2 Power Mower Operator 10 11 11 170 PARKS & RECREATION PARKS MAINTENANCE Personnel Position Summary(continued) Power Mower Operator-Temp 1 1 1 Senior Account Clerk 1 1 1 Storekeeper 1 1 1 Superintendent of Park Maintenance 1 - - Tractor Mower Operator 5 4 4 Tractor Mower Operator-Terap 1 1 1 Tree Trimmer 3 3 3 Tree Trimmer-Equi went Operator II 1 1 1 Tree Trimmer-Heavy Truck Driver 1 1 1 Tree Trimming Crew Supervisor 1 1 1 Tree Trimming—Park Maintenance Supervisor 1 1 1 Vector Control Specialist 3 3 3 Total 166 170 170 171 PARKS & RECREATION RECREATION Program Description The Recreation Division plans, conducts, arranges or promotes organized recreation, athletics, crafts and other leisure time and aquatic activities for all age groups at recreation centers and aquatic facilities throughout the County of Hawaii. Program Objectives 1. Provide introductory instruction in all recreational facilities in at least four of the following athletic activities (basketball, baseball, volleyball,track and field, tennis, flag football, badminton) for children and adults, one or more in each respective season(i.e. Fall— basketball; Winter—baseball and track/field; Spring—volleyball; summer— tennis/physical fitness). 2. Provide at least eight arts and craft activities for children and adults in all recreational facilities (i.e. Fall—Halloween/Thanksgiving/Christmas craft activities; Winter— Valentines/St. Patrick/Easter activities; Multi-media crafts etc.). 3. Maintain a safe facility, free of hazards for all activities,patrons and employees by conducting daily safety inspections and remitting work orders as necessary to correct unsafe conditions. A comprehensive safety inspection to be conducted on a semi-annual basis. 4. Plan, organize and implement a minimum of two district-wide events in each respective district that is responsive to the respective community's needs and interests (i.e. Hilo District; Hdmdkua District—Hamakua Fun Day; etc.). 5. Develop a minimum of six partnerships with other recreation providers as well as community organizations to maximize service and activities to the public (i.e. summer camping program in partnership with the YMCA). 6. Plan, organize and implement a minimum of two island-wide special events (i.e. keiki triathlon, age group and exponent track meets,winter basketball tournament, etc.). 172 PARKS & RECREATION PIMP ... _ _. .x RECREATION Program Highlights 2018 `GHANA SHORELINE FISHING TOURNAMENT: The `Ghana Shoreline Fishing Tournament continues to increase in popularity. It is one of the best ocean programs in the state to bring families of all age groups together as they participate in one of Hawai`i's favorite activity, shoreline fishing. This tournament is unique for its special category for families. There were more than 600 participants registered for the tournament. The start of the three-day tournament was on August 17, 2019, culminating with the weigh-in and awarding of prizes at the Honoka`a Gymnasium on August 19, 2019, from 12:00 noon to 1:30 p.m. Donations for the prizes were received from businesses throughout Hawaii and the mainland, and other prizes were purchased with the registration fees collected. LEILANI ESTATES LAVA ERUPTION(EVACUATION CENTERS) From the first day that the eruption began on May 3, 2018 until the closure of the evacuation shelter at Pahoa Regional Park on September 17, 2018, staff from the Recreation Division played a major part in the relief efforts provided by the County. Our staff provided the manpower for the County's evacuation centers at Pahoa Regional Park and Kea`au Armory on a seven-day a week, 24-hour basis. Our staff served as security guards,medics, maintenance workers, builders, movers, counselors and in many other capacities that automatically come with running an emergency shelter. The work was challenging yet necessary,to provide for the safety and comfort of a population that, itself, was struggling with the life changes brought on by the eruption. Our Recreation Division staffed the shelters after working their normal jobs,to provide the 24-hour coverage at the evacuation shelters. CHEVROLET YOUTH BASEBALL CLINIC: The Chevrolet Youth Baseball clinic was held on July 16, 2019, at the Francis Wong Stadium from 10:00am— 1:00pm. It had 154 youths who participated. This event was also offered on the Island of Oahu,Maui and Kauai. Participants were also given a t-shirt and a free lunch. NORTH/SOUTH KONA BIDDY BASKETBALL PROGRAM; The Biddy Basketball program was on a decline for many years due to increase participation in club basketball. However, with new staff and enthusiasm at Keakuaokalani Gym and with the help of our veteran staff, we had 180 children ages five to eight years old from August, 2018 to October 2018. This program along with other programs will be on the rise as we have the support from the district staff and their supervisor. 173 PARKS & RECREATION RECREATION Program Highlights (continued) PILIKULAIWI FALL PROGRAM (Building a Relationship with My Homeland): October 9,2018—October 11,2018 The Kawananakoa Center, Waiakea Uka Gym, Pu`u`eo Community Center& Waimea Community Center P&R staff partnered together, along with other agencies and local businesses,to offer this once-in-a-lifetime experience. The program consisted of a three-day, two-night event where participants engaged in services learning about various conservation areas. Each day our participants and staff learned about Halepa`o in beautiful Kailua-Kona and increased their knowledge of our beloved homeland, Hawaii. `IKE KAI FALL: Our `Ike Kai Fall Enrichment Program took off this year with 68 participants. Thanks to our partnership with the County of Hawai`i's Office of Aging program, Malama `Aina Foundation and the Queens Trust LLC. The intersession and the fall enrichment programs are well secured with program needs and equipment. The Richardson's Ocean staffs provided a voyaging and touch tank presentation to youth that attended. Ocean Safety has been situated at the Richardson's Facility for the past two years. The Lifeguards assisted with educational talks, CPR and First Aid Training. PILIKULAIWI SPRING PROGRAM(Building a Relationship with My Homeland): Our spring program was held from March 19, 2019—March 21, 2019. The program visited a combination of new and previously visited sites. The newly renovated Mauna Kea Recreation Area bunkhouses hosted the three-day,two-night program. On the first day, the program visited the district of Kona where they participated in service projects with various cultural organizations. The focus was to be in the various ahupua`a on the most western side of Hawaii Island with lessons on Hualalai. On the second day,they revisited the area of Puanui in the district of Kohala. They increased their knowledge of the pu`u(hill), worked in the mala(garden) and explored the importance of communities working together to provide food for everyone. TRACK& FIELD: The Age Group and Exponent Track Meet were held on February 9 &23, 2019 at the Waiakea High School and Konawaena High School track ovals. The Exponent Meet which is different from the Age Group Meet allows a child with a smaller physical stature of a certain age an opportunity to compete against other participants with similar physical stature. There were over 3,000 youngsters participating in each meet for East and West Hawaii. Medals were given to all 1St_3ra place winners in both the Age Group and Exponent Track Meet. 174 PARKS & RECREATION r_ .. F_ �, RECREATION Program Highlights (continued) BIGGEST EASTER EGG HUNT: This event held on April 19, 2019 at the Wong Stadium for kids age 4 - 12 was co-sponsored by Kiwanis Club of East Hawaii, Hilo High School Key Club. Waiakea High School Key Club, Kandi's Drive Inn and the Big Island Alliance in Association with AFL-CIO. Bikes were donated by Hilo Bike Hub and the Big Island Alliance in Association with AFL- CIO for each boy or girl in all three divisions who found the lucky egg. In addition, there were booths for Easter Crafts, Air Brush Tattoos, Keiki ID & Car Seat Safety Checks by HPD and a Milk Drinking/Ice Cream Eating Contest. PAHOA EASTER EGG HUNT: This event was held on April 20, 2018 in partnership with Hope Services and with Council Contingency funding from Districts 4 & 5. This first annual Easter Egg hunt held at the Pahoa Regional Park was a huge success. Throughout the hardships this year, having a program for this community that brought people together for a positive event was well welcomed. With continued help from our County Council this event will continue to grow and become Puna's own version of"The Biggest Easter Egg Hunt". There were over 500 participants who took part in the festivities. ADAPTIVE LEARN TO SWIM: An Adaptive Learn to Swim Program conducted by ADA Specialist Kelly Deleon began on June 1, 2019 at the Pahoa Swimming Pool. Due to the many requests, a second session was held from July 29 through August 1. Another session was added and is still on going. All sessions have been full, and we hope to expand this program to the West side of the island by summer 2020. Kelly Deleon and the aquatic specialist are finalizing dates for fall sessions in Hilo and Pahoa. These classes will be held after school at NAS and Pahoa Pools. Due to demand we will also be expanding the age limit from 4 - 8 to 5 - 10 years old. All potential participants must still complete an assessment with the ADA Specialist prior to registering. None of the participants had never taken a swim lesson before due to a lack of adaptive programming, so parents are very excited and thankful. The participant's disabilities include mild,moderate and severe autism, ADHD and cerebral palsy. IKE KAI SPRING: In partnership with MdIama `Aina Foundation our Ike Kai spring enrichemnt program was very successful this year with 50 participants from 8 to 14 years old. Our staff provided a voyaging and touch tank presentation and many other ocean activities that most youth won't experience in the present. 175 PARKS & RECREATION RECREATION Program Highlights (continued) EGG RUSH: Kailua Park staff partnered with The Hub to host the annual "Egg Rush" on April 20, 2019. The programs was enjoyed by more than 2,500 in attendance and over 600 youth participants. ALL GIRLS BASKETBALL LEAGUE: For many years, we have seen a decline in youth girls' basketball. Club teams became the norm and only the good players were picked to participate. These same players are usually selected to participate on the travel teams and/or boys teams. Players who were just learning or youth who didn't excel were left behind and migrated to other sports such as soccer, volleyball,rugby, etc. The North/South Kohala District led by their district supervisor Lindsey Iyo went against the establishment and organized an all-girls basketball league for elementary and intermediate age girls from April 2019 to May 2019. At first,there were a few coaches that made it difficult for the league to get started. The staffed pushed through these barriers and ended the season with ten teams combined from Kohala, Waimea and Honoka`a. Most of the girls may have never had a chance to play the game but with the ingenuity of our staff these young ladies had a chance to enjoy the game. This brought smiles to parents who thought their daughters would never have such an opportunity. 2019 PROJECT GRAD: In partnership with the Kealakehe and Kohala Grad Committee, our staff participated in grad nights at the Kekuaokalani Gym/KCAC Aquatic Center and the Hisoka Gym/Kohala. Our staff assisted in providing activities for the graduates of Kealakehe and Kohala High School. 176 PARKS & RECREATION ,a. RECREATION Program Measures FY 2018-19 FY 2019-20 FY 2020-21 Program/Events Countywide Countywide Countywide Participants Participants Participants Actual Budget Estimate Instructional Sports Program(Baseball, Softball, Basketball,Floor Hockey,Pickle Ball,Volleyball, 2,758,280 2,500,000 2,780,000 Tennis,Track&Field,Croquette) Arts&Crafts 38,114 45,000 45,000 Organized P&R Sports Games/Clinics(Baseball, Basketball,Volleyball) 1,409,473 1,400,000 1,450,000 Music and Dance 83,717 100,000 95,000 Drama, Storytelling,Puppetry 27,124 38,000 38,000 Physical Fitness/Aerobic for Tots to Senior Citizens 465,942 400,000 500,000 Outdoor/Nature Activities/Hiking Programs 101,237 27,000 100,000 Special Events 240,020 210,000 250,000 TOTAL 5,123,907 4,100,000 5,258,000 Persons Utilizing Facilities—Total 4,949,644 4,150,000 5,000,000 Program Expenditures FY 2018-19 FY 2019-20 FY 2020-21 Actual Budget Request Number of Positions 50 52 52 Salaries and Wages 2,428,545.70 2,515,603 2,479,109 Operations 741,807.65 752,881 752,881 Equipment 21,767.22 16,100 16,100 Program Total 3,192,120.57 3,284,584 3,248,090 177 I i i i PARKS & RECREATION RECREATION 3 7 Personnel Position Summary FY 2018-19 FY 2019-20 FY 2020-21 3 Position Title Authorized Authorized Request 3 Clerk II 1 1 1 Clerk III 1 1 1 Recreation Administrator 1 1 1 Recreation Director I1 22 22 22 Recreation Director 11—1/2T 1 1 1 Recreation Director IV 5 5 5 Recreation Specialist 11 3 3 3 Recreation Technician 11 4 6 6 Recreation Technician 11—1J2T 3 3 3 Recreation Technician 111 3 4 4 Recreation Technician III— 112T 3 3 3 Recreation Technician III—215T 1 - - Recreation Technician III—314T 1 1 1 Senior Account Clerk 1 1 1 Total 50 52 52 178 PARKS & RECREATION SUMMER AND INTER-SESSION PROGRAM Program Description The Summer and Inter-Session Program provides for the County of Hawai`i's elementary school children, a five to six week, diversified recreational program, including team sports, games, arts and crafts, drama, music, dance, etc. highlighted with excursions and enrichment activities. Program Objectives 1. Conduct a minimum of 20 Summer Fun programs island-wide. 2. Continue to conduct longer programs hours at majority of the sites. 3. Work in partnership with the Department of Education Child Nutrition Program and vendors with county meal contracts to sponsor free lunch programs for all summer fun sites that qualify and meet the requirements for this program. 4. Supplement the regular Summer Fun program with various enrichment-type programs for those willing to pay the higher fee. 5. Develop and implement a teen-scene program at the Pu`u`eo Community Center in East Hawaii,teaching life's skills with emphasis on leadership training. This will run for six weeks from 8 a.m. to 3 p.m.,targeting teens 12— 17 years old. 6. Develop a minimum of two Winter Intersession programs island-wide. 7. Integrate children with disabilities into the summer and inter-session programs wherever possible,through the assistance of the Recreation Specialist II. Program Highlights WINTER INTERSESSION PROGRAM: During the two-week Winter Break from December 22,2016 - January 6,2017 we had three sites in the Hilo District that offered programs from 8:00 am - 3:00 pm. The three sites that offered these programs were Pi`ihonua Gym, Waiakea Uka Gym and Wainaku Gym. Other sites throughout the island adjusted their work hours to better service the children in their communities instead of having a structured program. 179 i PARKS & RECREATION SUMMER AND INTER-SESSION PROGRAM 3 Program Highlights (continued) SUMMER FUN PROGRAM: The 2018 Summer Fun program was for six weeks from June 12 thru July 20, 2018 and offered a variety of fun-filled activities and excursions to beaches,movies, etc. for the children. This year we had a total of 21 sites offering the Summer Fun program island- wide with 1,392 children registered. Both Andrews Gym and Stanley Costales Waiakea Uka Gym offered programs from 8:00am-4:30pm. All other sites offered summer programs from 8:00am- 3:00pm or 8:00am - 2:00pm. A total of 12 Summer Fun sites qualified for the USDA Summer Food Service lunch program with a total of 10,907 lunches served. The lunches were provided by vendor Kona Pacific Public Charter School for West Hawaii and vendor HCEOC for East Hawaii. Program Measures FY 2018-19 FY 2019-20 FY 2020-21 Actual Budget Estimate Persons Served—Summer Fun/Intersession 1,392 1,700 1,700 PROJECTED SITES/POTENTIAL ENROLLMENT INCLUDING SUMMER/INTER- SESSION/AFTERNOON PROGRAMS Districts Regular Enrich- Summer Teen Aquatic After- Leader Special Inter- Total Total Summer ment Fun Prog Enrich- noon ship Events Sessions Sites Children Fun Prog Acad ment Prog Camp Sites Prog Hilo 6 2 - 1 - - - - 2 11 713 Puna/Ka`u 5 - - - - - 5 203 Hamakua 3 - - - - - 3 145 N/S Kona 3 - - - - - 3 180 N/S Kohala 3 - - - - - 3 151 TOTAL 20 2 1 - - - 2 25 1,392 Program Expenditures FY 2018-19 FY 2019-20 FY 2020-21 Actual Budget Request Salaries and Wages* 187,085.12 245,173 298,880 Operations 225,087.99 286,920 286,920 Program Total 412,173.11 532,093 585,800 * Salaries and Wages for seasonally contracted employees. Personnel Position Summary not available. 180 PARKS & RECREATION HO'OLULU PARK COMPLEX Program Description The Ho`olulu Complex assures the safe, sanitary, and efficient use of all facilities at the Ho`olulu Complex(Dr. Francis F. C. Wong Stadium, Afook-Chinen Civic Auditorium, Edith Kanaka`ole Multi-Purpose Stadium, Walter Victor Baseball Complex, Aunty Sally Kaleohano's Luau Hale, Butler Building and Hilo Drag Strip). Maximizing the use of all facilities by servicing everyone in an equitable and fair manner, and through careful scheduling and accommodating of: 1. Public requests for private parties and sports activities. 2. Professional or non-profit agencies that promote East Hawaii or island-wide events. 3. School activities and sporting events. 4. Agencies that promote activities for statewide, national or international participants. 5. County and department functions. Program Objectives 1. Provide clean, safe and well-maintained facilities: a. Close each facility once per year for general clean up and minor repairs. b. Pressure-wash each facility semi-annually. c. Check on safety hazards daily. d. Clean and sanitize facilities before and after events. e. Work with Safety Committee to have courtesy safety inspection annually. 2. Provide a well-manicured playing surface at all ballfields (Wong Stadium and Walter Victor Baseball Complex): a. Mow lawn weekly, weather permitting. b. Close each ballfield at least one week annually for field renovations. c. Fertilize ballfields annually. 3. Provide training for staff: a. Conduct safety talks on different topics every month. b. Retrain employees on equipment use semi-annually. c. Have supervisors conduct equipment maintenance training and have equipment maintained weekly. d. Provide refresher course on Material Safety Data Sheet annually. 181 PARKS & RECREATION HO'OLULU PARK COMPLEX Program Objectives (continued) 4. Enforce rules and educate sponsors: a. Comply with Federal ADA, State OSHA, County, Department and Complex rules and regulations. b. Revise rules annually. c. Distribute rules with all applications. 5. Work with Hilo Jaycees, Intake Service, schools and community groups for improvements to the Ho`olulu Complex: a. Complete one major improvement project. b. Do beautification/landscaping project for each facility annually. 6. Maximize use of all facilities within the Ho`olulu Complex by accommodating an estimated 2,400 activities annually. Program Highlights The following were the major events held at the Ho`olulu Complex: • USTA Hawaii Pacific Section 18 & Over Mixed Tennis Tournament: June 30- July 1, 2018, June 22 -23, 2019. • King of Hawaii Softball Tournament: June 29, 2018-July 1, 2018. • Hawai`i State Little League Juniors Baseball Tournament: July 13 - 17, 2018. • American Cancer Society-Relay for Life: July 21 -22, 2018. • Pageants: July 28, 2018, June 29, 2019. • Conventions: August 17 - 19, 2018, October 27-28, 2018, June 1 -2, 2019. • Plant Shows: July 13 - 15, 2018, August 31 September 1, 2018, March 8 - 9, 2019, June 28 - 30, 2019. • BIIF Football, Basketball, Softball, and Baseball Games and Playoffs: August 2018-April 2019. • 68th Annual Hawaii County Fair: September 20 - 23, 2018. • Paradise Roller Girls Roller Derby Events: August 11, 2018, October 27, 2018, June 20 - 23, 2019. • Dog Shows: October 6 - 7, 2018, December 1 - 2, 2018, June 8 - 9, 2019. • Merrie Monarch Keiki Hula Festival: October 13, 2018. 182 PARKS & RECREATION HO`OLULU PARK COMPLEX Program Highlights (continued) • Craft Fairs: November 16 - 17, 2018, November 23 - 24, 2018, November 30— December 1, 2018, December 6 - 8, 2018, December 14 - 15, 2018. • AJA Memorial Baseball Season: December 2, 2018—March 10, 2019. • UHH Men and Women's Basketball Season Games: November 12, 2018 — March 2, 2019. • UHH Baseball Season Games: February 8, 2019—April 22, 2019. • World Assoc. of Benchers &Dead Lifters Competition: February 17, 2019. • Waidkea Lions Club Chuckwagon Breakfast Fundraiser: February 23, 2019. • Youth Volleyball Tournaments: March 4 - 9, 2019, March 11 - 16, 2019, April 4 - 6, 2019. • Haili Invitational Volleyball Tournament: March 18 -23, 2019. • Hawai`i State AJA Memorial Baseball Tournament: April 6 - 7, 2019. • 56th Annual Merrie Monarch Festival: April 21 - 27, 2019. • Six High School and College Commencements: May 10 - 26, 2019. • Hawai'i State Pony Baseball Tournament: June 14 - 18, 2019. The Ho`olulu Complex accommodated many more activities and events on a daily basis and was heavily used on weekends. 183 PARKS & RECREATION PIN _e111w . . ._a T._ . FIR HO'OLULU PARK COMPLEX Program Measures FY 2018-19 FY 2019-20 FY 2020-21 Actual Budget Estimate Persons Served—Aggregate Total 621,664 635,000 630,000 Activities Accommodated: 4,085 4,260 4,100 Afook-Chinen Auditorium&Butler Building: Revenue Making 283 170 255 No Revenues 114 180 120 Edith Kanaka`ole Multi-Purpose Stadium: Revenue Making 1,265 1,450 1,300 No Revenues 138 170 140 Wong&Victor Stadiums: Revenue Making 320 300 320 No Revenues 1,194 1,200 1,200 Aunty Sally Kaleohano's Luau Hale: Revenue Making 175 180 180 No Revenues 467 450 460 Hilo Drag Strip Revenue Making 76 100 75 No Revenues 53 60 50 Program Expenditures FY 2018-19 FY 2019-20 FY 2020-21 Actual Budget Request Number of Positions 17 17 17 Salaries and Wages 659,706.97 647,229 709,232 Operations 325,299.34 312,993 338,597 Equipment 39,060.74 48,304 22,700 Program Total 1,024,067.05 1,008,526 1,070,529 Personnel Position Summary FY 2018-19 FY 2019-20 FY 2020-21 Position Title Authorized Authorized Request Account Clerk 1 I 1 Building Maintenance Worker 1 1 1 Facilities Maintenance and Service Worker I 10 10 10 Facilities Maintenance and Service Worker 11 3 3 3 Ho`olulu Complex Maintenance Supervisor 1 1 1 Recreation Specialist 11 1 1 1 Total 17 17 17 184 PARIS & RECREATION 'I PIP PIMP, I AQUATICS Program Description The Aquatics Section develops and initiates water safety operations and programs utilizing training and education of all Aquatic staff. Aquatics promotes water safety to the public by conducting American Red Cross classes in Swimming, Lifeguarding, CPR, E AED,First Aid and Basic Water Rescue. It conducts swim competitions for beginners (Novice program) and advanced (open water competitions) swimmers. f Aquatics maintains safety services and initiates preventative actions,progressively } implementing advanced safety equipment and strategies to meet our goals and act as a resource and consultant on matters relating to water safety on the Island of Hawaii. i Program Objectives 1. Provide services at our nine pool facilities with at least two lifeguards on duty daily at Kona Community Aquatics Center(KCAC), Pdhoa Pool, and Sparky Kawamoto Swim Stadium. Honoka`a, Laupdhoehoe, Kohala, Pahala and Konawaena will have at least one lifeguard on duty seven days a week. NAS pool will have at least one swim instructor/lifeguard on duty Monday through Friday. 2. Maintain safe and clean facilities, free of hazards for all activities, patrons and employees by maintaining acceptable pool chemical levels, conducting daily safety inspections and remitting work orders as necessary to correct unsafe conditions. A comprehensive safety inspection to be conducted on a semi-annual basis. 3. Offer recreational and lap swimming for approximately 850,000 patrons. Offer four sessions of Learn to Swim in the summer at all pools and other water related courses to approximately 3,000 patrons. 4. Develop and distribute a quarterly brochure of County of Hawaii pool facilities highlighting recreational and adult lap swimming hours as well as water aerobics, swim lessons, special events, activities and programs. 5. Conduct nine American Red Cross Lifeguarding/First Aid/CPR/AED Class at each of our nine pool facilities during the fiscal year. 6. Plan,promote and coordinate five Novice Swim Meets serving approximately 350 participants during the August through October season. 7. Sponsor one open water swim competition. 8. Promote workplace safety for all staff by providing personal protective equipment and safety training such as the blood borne pathogen training, on an ongoing basis. 9. Conduct American Red Cross blood Borne pathogens training on an annual basis in January or February for the entire division. 10. Develop at least two partnerships with aquatics clubs to encourage competitive aquatic sports throughout the island. 185 f I PARKS & RECREATION AQUATICS Program Objectives (continued) 11. Reduce utility costs at all facilities by implementing green technologies and proactive practices. 12. Reduce chemical costs at all facilities by prudent work practices, education and technologies. i Program Highlights LEARN TO SWIM(LTS) The Aquatics section held the American Red Cross Learn to swim programs at seven of the nine pools around the island during the summer of 2018. No classes were held at Pahoa or Pahala due to the eruption. No classes were offered at KCAC or Honoka`a during the Summer of 2019, due to facility closures for emergency repairs. Sessions C was held from July 3 - 14,2018 and Session D from July 17 - 28, 2018. Sessions A&B were held in June of 2019; Session A was held June 3 - 14, 2019 and Session B was held Jun 17 - 28, 2019. We had a total of 451 participants for American Red Cross Learn to Swim Programs,with only seven pools offering classes each summer. NOVICE SWIM SEASON The novice swim season started on August 6, 2018, with the first swim meet at the Kohala pool followed by meets at Laupahoehoe on September 22"d,Pahala on October 6th, a make-up meet on October 13th at Kawamoto and the Championships were held at KCAC on October 20th. Total Participants for the season was 300. 31s'Annual Richardson's Ocean Swim Planning of this event was on hold until approval of the final budget due to uncertainty of the items on the proposed budget. Despite the situation, there were 144 swimmer who registered for the Annual Richardson's Ocean Swim. HFD was able to have Water Safety Officers on the course and a couple of jet skis, as well. The professional water safety personnel on the course made all the difference in terms of safety for the swimmers. 186 i i PARKS & RECREATION AQUATICS i i Program Measures FY 2018-19 FY 2019-20 FY 2020-21 Actual Budget Estimate Swimming Pools 9 9 9 Persons Served at Pools 648,375 875,000 850,000 Novice Meets/Participants 5/300 5/400 5/400 Learn to Swim(participants) 451 1,343 1,343 Classes Provided by Aquatics Division 1,198 2,500 1,500 American Red Cross Lifeguarding Certification Crs 8 9 9 Partnership with Aquatic Clubs 9 2 12 Pool Attendance Location Total Count Total Count Total Count i 2016-17 2017-18 2018-19 Honoka`a 23,008 19,878 12,807 Kawamoto 197,031 199,071 257,587 Kohala 24,962 24,507 34,146 Konawaena 49,371 33,017 32,305 Lau ahoehoe 41,177 41,777 40,871 NAS * 28,606 19,511 27,682 Pahala 23,425 19,596 21,478 Pahoa 124,798 97,675 62,108 Kona Community Aquatic Center 221,365 305,942 159,391 Total 733,743 760,974 648,375 *Pool closed on weekends Program Expenditures FY 2018-19 FY 2019-20 FY 2020-21 Actual Budget Request Number of Positions 51 51 51 Salaries and Wages 1,346,977.58 1,548,391 1,526,922 Operations 951,878.13 986,856 986,856 Equipment 7,846.18 28,200 28,200 Program Total 2,306,701.89 2,563,447 2,541,978 187 PARKS & RECREATION AQUATICS Personnel Position Summary FY 2018-19 FY 2019-20 FY 2020-21 Position Title Authorized Authorized Request Account Clerk 1 1 1 Pool Lifeguard 13 16 16 Pool Lifeguard 112T 4 2 2 Pool Lifeguard II2T Ternp 6 6 6 Pool Lifeguard 315T 5 4 4 Recreation Specialist I I I 1 Senior Pool Lifeguard 9 9 9 Swimming Instructor 112T T5�mp 3 3 3 Swimming Instructor Temp 3 3 3 Swimming Pool Custodian 3 3 3 Swimming Pool Custodian 112T 3 3 3 Total 51 51 51 188 PARKS & RECREATION CULTURE & EDUCATION Program Description The Culture&Education Section promotes,perpetuates and encourages activities and programs in culture, art, history and the humanities. Program Objectives 1. Provide 115 workshops and classroom instructions in various disciplines,music, dance, drama, arts, crafts, and natural sciences at established sites Countywide. 2. Develop and conduct at least one Cultural/Community event per quarter to preserve ethnic traditions and heritage, encourage craftsmanship and cottage industry. 3. Market programs by securing community involvement and financial support through six partnerships/sponsorships. 4. Advertise and promote the Cultural&Education programs and activities through our quarterly"Arts Visions"newsletter and media such as radio,television,periodicals and newspapers. Program Highlights • Fourth of July car Cruise Paradise (Hawai`i Classic Cruizers). • Fourth of July Hilo Bay Blast and band concert. • Veterans of Foreign Wars Run/Walk. • Queen Lili`uokalani Festival. • Hawai`i and Shibukawa Sister Cities Children's Art Exchange Aupuni Center. • Merrie Monarch Keiki Hula Competition. • Hilo World Peace Festival in October. • Christmas Wreath Exhibition at Aupuni Center. • "Magic of the Season" Festivity. • Waimea Cherry Blossom Heritage Festival. • May Day at Kalakaua Park. • Assist the Merrie Monarch with banners,promotions and other set-up. 189 PARKS & RECREATION ...... RIPIR, 1111 1111 CULTURE & EDUCATION Program Measures FY 2018-19 FY 2019-20 FY 2020-21 Actual Budget Estimate Classes/Workshops(Countywide) 117 105 105 I East Hawaii 106 95 95 West Hawaii 11 10 10 Participants in Classes/Workshops(Countywide) 1,850 1,700 1,700 East Hawaii 1,450 1,300 1,300 West Hawaii(includes Waimea District) 400 400 400 Total Participants Served Countywide 132,500 130,000 130,000 East Hawaii 87,500 85,000 85,000 West Hawaii(includes Waimea District) 45,000 45,000 45,000 Number of FestivalslMajor Events 9 8 8 3 Program Expenditures !3 I FY 2018-19 FY 2019-20 FY 2020-21 Actual Budget Request Number of Positions 3 3 3 Salaries and Wages 165,749.28 218,039 217,888 Operations 67,533.28 83,054 107,554 Equipment - 50 50 3 Program Total 233,282.56 301,143 325,492 3 I 3 Personnel Position Summary FY 2018-19 FY 2019-20 FY 2020-21 Position Title Authorized Authorized Request Culture and Education Administrator 1 1 1 Recreation Specialist II 1 1 1 Recreation Specialist I 1 1 1 Total 3 3 3 I 190 PARKS & RECRE.ATION ELDERLY ACTIVITIES Program Description EAD Administration The Elderly Activities Division's (EAD)Administration oversees six programs: RSVP, Coordinated Services, Senior Employment,Nutrition, Recreation and Special Programs. The Division provides comprehensive and coordinated services for older individuals, whichpromote maximum independence, optimum health,personal dignity and self- enrichment. EAD staff offers adults 55 years and older many educational and recreational choices, various opportunities and services to enhance their quality of life, such as employment,volunteer opportunities,transportation, escort, information and assistance, in-home services (chore,personal care),recreational activities, congregate meals and home-delivered meals and island-wide, statewide, national and international activities (Kupuna Hula, bowling, softball,health fair, etc.). EAD Recreation The Elderly Recreation Services (ERS)provides comprehensive recreational, educational,health related and leisure activities for adults 55 years and older,which promote maximum independence, optimum health, personal dignity and self-enrichment. ERS staff provide and promote active and passive recreational, cultural, leisure opportunities, special interest programs, island-wide, statewide events which help to maintain independence, quality of life and dignity to older adults. Services are provided by four program directors to provide recreational services at 26 senior centers (island- wide), including district-wide activities and recreational, educational, and health-related classes. EAD Special Programs The Special Programs branch provides individuals 55 years and older with a variety of special events such as recreational, sports (golf and softball), health(Wellness Fair), leisure time,performing arts (Kupuna Hula), and other support services countywide, as well as senior participating in state, national, and international events. 191 PARKS & RECREATION ELDERLY ACTIVITIES Program Objectives EAD Administration 1. The division will provide and/or facilitate a wide array of services and opportunities and evaluate the quality of services provided by coordinating a service delivery system that addresses the needs and interests of older adults. This will be accomplished by providing comprehensive and coordinated services that is represented by the division's six major programs. These programs provide services for over 10,838 seniors annually. An evaluation is conducted on each program annually to ensure goals are met. 2. The division will pursue help from persons and groups to improve and maintain P&R facilities and enhance programs, services, and activities. This will be maintained by the EAD Advisory Council which is made up of representatives from the 25 senior citizen clubs, 15 nutrition sites and the RSVP Advisory Council that will conduct at least one general meeting in January and six district meetings in July of each fiscal year servicing 40 presidents/chairpersons island-wide. 3. The division will provide regular facility and safety inspections and training for staff by maintaining an EAD Safety Committee with at least one representative of each program meeting quarterly to enforce safety procedures, improve unsafe conditions affecting staff and seniors and give feedback to the department safety committee, as needed. Additionally, they will conduct a safety on-site evaluation semi-annually (January and July) of 32 senior center facilities and conduct safety evaluations and training for 50 EAD staff. 4. In order to keep the public informed of its activities the division will: • Produce at least one "Video Highlights"of the division's activities annually. • Maintain the division's Kupuna News magazine by providing information on all EAD program activities and printing at least 3,000 copies for distribution to over 200 organizations four times annually. 192 PARKS & RECREATION .,A w ,v,_,., - ELDERLY ACTIVITIES Program Objectives (continued) EAD Recreation 1. Provide and promote active and passive recreational, cultural and leisure opportunities to 2,500 unduplicated individuals 55 years and older island-wide. 2. Provide and promote active and passive recreational, cultural and leisure opportunities for 1,000 senior club members 55 years and older at 26 senior centers/sites. 3. Serve 3,000 older adults in recreational, educational, health-related and cultural classes island-wide. 4. Provide at least ten district wide activities for a total of 1,500 older adults in Puna/Ka`u,North and South Hilo,North and South Kona,North and South Kohala, and Hamakua. EAD Special Program 1. Provide at least seven countywide, state, national and international events for 2,600 older adults. 2. Serve a total of 1,350 older adults in at least four county-wide special events and serve 800 older adults in one statewide event. 3. Provide one cultural event for 300 older individuals on a county, state, and international level that will attract a total of 1,200 attendees. Program Highlights Most of the goals and objectives established for the division and the respective programs were accomplished and the overall results were very impressive as usual. EAD Operations Director worked collaboratively with Dept. of Health and HDS to participate in the HDS grant for Brush and Floss oral care education. Submitted a Request for Proposal to DBEDT for a Social Transportation Grant and received a grant award of $750,000. All EAD federal and state contracts were granted. Special events and activities that were provided to seniors were very successful in serving 13,426 older adults. The EAD Senior Advisory Council remains extremely active with 40 current presidents meeting weekly/monthly with their respective members and collectively in January and July of each year with EAD staff. The Kupuna Hula Festival was again videotaped and shown at senior centers and on public access TV. RSVP of Hawaii County continues to be a leading RSVP in the State of Hawaii with j over 1,200 volunteers. EAD staff will continue to strive to provide a wide array of services for the public with excellence, integrity and aloha. Many people consider our 193 PARKS & RECREATION ELDERLY ACTIVITIES Program Highlights (continued) programs as "outstanding" and EAD staff will continue to strive to keep this image of being "second to none," and at the same time, be as effective and efficient as possible in the delivery of services to Hawai`i's seniors while achieving the established goals and objectives and in meeting the needs of Hawai`i's seniors. The major activities completed for FY 2018-19 were: • Arranged seven EAD Senior Advisory Council meetings in January&July for 40 club presidents and representatives along with EAD staff to discuss senior activities/services/concerns. • EAD Operator applied for a$750,000 DEBEDT grant for Social Transportation and was awarded at the end of June 2019. • The scheduling of a wide variety of classes (educational,recreational, cultural and health) island wide for over 3,405 seniors yearly. • ERS Program's ten district events serving 2,035 seniors. • Scheduling the County Hawaii Kupuna Softball League games with 462 players and 23 teams participating. • Celebration of the 50th Anniversary of the Hilo P6maika`i Senior Center where EAD started and the Hilo P6maika`i Softball team. j • The 36th Annual Kupuna Hula Festival which involved a total of 385 participants, 20 hdlau, and a crowd of over 1,230 during the two-day event in Kona at the Sheraton Kona Resort & Spa at Keauhou Bay, September 12— 13, 2018. • The Akamai Living Fair was held at the Edith Kanaka`ole Multi-Purpose Stadium offering 55 health information and services with 660 in attendance. In Kona at the West Hawaii Civic Center 210. • The 2018 InstructorNolunteer Appreciation Christmas Luncheon with over 300 seniors attending at Aunty Sally's to honor the instructors and volunteers at Kamana, Kea`au and P6maika`i Senior Center. • Start the New Year Right was sponsored by Councilmember Valerie Poindexter for the seniors clubs of the Hdmdkua district on January 31, 2019 with 159 participants. 194 PARKS & RECREATION ELDERLY ACTIVITIES Program Highlights (continued) • Hawai`i State Senior Karaoke Revue was held at Aunty Sally's Luau Hale on April 4, 2019 with 275 in attendance, with 35 seniors performing. • Held 4th Annual Hawaii Senior Ukulele Festival at the Afook-Chinen Auditorium on April 12, 2018 with 400 ERS Ukulele students from around the island. Featured guest was Mark Yamanaka. • The Big Island Senior Golf Tournament, sponsored by Big Island Candies, with 136 golfers participating on May 4, 2019 at Waikoloa Kings Course. • On June 12, 2018 started the Intergenerational Summer Fun program in Kohala with 25 Keiki and 20 Kupuna participating. Queen Lili`uokalani Children Center partnered to provide consultants, supplies, snacks and lunches. • The RSVP program supported four successful Blood Bank Community Drives. Two in East HI and two in West HI with 69 volunteers assisting. • Three RSVP recognition luncheons in Hilo and Kona honoring over 900 volunteers, logging 114,411 hours island wide along with the 196 volunteer stations. • CSE issued 1,269 senior identification cards. • CSE staff completed 5,831 referrals for seniors needing services/benefits such as, supplemental security income, Medicare, Medicaid,tax assistance, food stamps, transportation, etc. • CSE staff provided 5,856 chore service hours to the qualified seniors. • CSE provided 54 individuals with disabilities under 60 years were provided transportation services island wide and accomplished 907 trips. • CSE provided 1,288 seniors transportation services by the CSE staff and completing 38,121 trips. • During the period of February—April, CSE Hilo staff assisted over 1,000 seniors with transportation and/or scheduling seniors for free Senior Tax Assistance. #1 in the State 6th year in a row with the Hilo office exceeding all other locations statewide. 195 PARKS & RECREATION I PNP. 1 ELDERLY ACTIVITIES 3 Program Measures FY 2018-19 FY 2019-20 FY 2020-21 Actual Budget Estimate Unduplicated Number of Older Adults Serviced: RSVP 1,325 1,000 1,000 Coordinated Services 3,727 3,500 3,500 Nutrition 1,666 1,200 1,200 Senior Employment 39 38 38 Elderly Recreation 2,947 2,500 2,500 Special Programs 3,722 2,600 2,600 i EAD Recreation FY 2018-19 FY 2019-20 FY 2020-21 Actual Budget Estimate No. of Senior Centers 26 26 26 No. of Unduplicated Elderly at Senior Ctrs(Classes) 3,405 3,000 3,000 3 I EAD Special Programs FY 2018-19 FY 2019-20 FY 2020-21 Actual Budget Estimate Total Number of Participants Served: 3,722 2,600 2,600 3 Total Number of Events: 8 7 7 County-wide Events: : Number of Events: 5 4 4 Number of Participants: 1,523 1,350 1,350 Big Island Senior Golf Tournament 136 100 100 Hawaii Kupuna Softball League&Tournament 462 400 400 East Hawaii Akamai Living Fair* 660 650 650 West Hawaii Akamai Living Fair* 210 200 200 State/National/International Events: Number of Events: 3 3 3 Number of Participants: 1,024 1,250 1,250 State Senior Softball Tournament 309 800 800 Hawaii Kupuna Hula Festival 385 300 300 (#of Performers) Hawaii Kupuna Hula Festival** 1,230 1,200 1,200 (#of Attendees—2 nights) 1 Hawaiian Cultural Workshop(Japan)* 55 150 150 *New Measures for FY2018-19 **Not calculated in Number of Participants total j i i 196 a PARKS & RECREATION ELDERLY ACTIVITIES Program Expenditures FY 2018-19 FY 2019-20 FY 2020-21 Actual Budget Request Number of Positions 10 9 9 3 Salaries and Wages 465,914.19 498,342 500,230 Operations 155,516.70 158,424 158,287 Equipment 8,738.38 5,388 4,725 Program Total 630,169.27 662,154 663,242 Personnel Position Summary t FY 2018-19 FY 2019-20 FY 2020-21 Position Title Authorized Authorized Request Account Clerk 1 1 1 Elderly Activities Operations Director 1 1 1 Program Director II(Older Adults) 3 3 3 Program Director III(Older Adults) 1 1 1 Program Director IV(Older Adults) 1 I 1 Recreation Aid 1 1 1 Recreation Technician 11 1 - - €� Student Helper I I 1 1 Total 10 9 9 I 1 ! !3 3� 3 ei 3 i i i 3 I 197 i V3 I PARKS & RECREATION PANXEWA RECREATIONAL COMPLEX i I Program Description The Pana`ewa Recreational Complex is comprised of two facilities. Pana`ewa Rainforest Zoo and Gardens and Pana`ewa Equestrian Center together provide varied recreational opportunities that are open to the public. Pana`ewa Rainforest Zoo The Pana`ewa Rainforest Zoo and Gardens is the only natural rainforest zoo in the United States. This provides the unique opportunity to exhibit various species in a natural rainforest environment. An abundance of flora enhances the animal experience and transforms the zoo into a diverse botanical park. Pana`ewa Rainforest Zoo and Gardens provides a welcome form of alternate recreation and education for all ages to enjoy. The zoo is open to the public every day from 9:00 a.m. to 4:00 p.m., seven days a week and is only closed on Christmas and New Year's Day. There is currently no admission charge. Modern zoos strive to provide and promote a theme of conservation through education and recreational activities. Conservation of world wildlife and rainforests will affect many future generations. Continuing education and awareness is vital for preserving our natural resources for future generations, and the zoo affords the perfect opportunity to combine this education through enhanced recreation. Our program is achieved by meeting Federal USDA Animal Welfare Act regulatory standards and requirements to maintain Federal licensure, and acquisition of State and Federal permits necessary to import,transport and house restricted animals. Volunteers and community involvement is vital to the program's success and future expansion. Friends of the Pana`ewa Zoo (FOZ) is the 501(c)3 not for profit volunteer organization which provides financial support for both projects and supplemental animal care. FOZ is an integral part of the zoo. They maintain a zoo website and Facebook page that provides news and public information to increase visitor awareness. Equestrian Center The Equestrian Center is located adjacent to the zoo and has the capacity to house 64 horses. Horse stalls are rented to the public for a nominal cost and the arena is rented for appropriate events. 198 PARKS & RECREATION PANXEWA RECREATIONAL COMPLEX Program Description (continued) The Pana`ewa Equestrian Center was developed and is maintained for a wide variety of equestrian related facilities, which include a 5/8 mile race track, rodeo arena, wash racks, and 64 rental stalls with attached paddocks. The center is open for public use seven days a week. Program Objectives 1. Focus on a natural rainforest theme by acquiring a minimum of one new rainforest animal annually. 2. Successfully breed at least one animal species for exhibit or to trade with other facilities. 3. Work with Friends of the Zoo (FOZ)to host at least two events to promote the zoo and increase the number of visitors. 4. Work with community groups to help facilitate five major volunteer projects to maintain and improve the Zoo and/or Equestrian Center. 5. Ensure optimal care for zoo animals and exhibits in compliance with USDA APHIS standards under the Animal Welfare Act(AWA) by creating an additional Animal Keeper position for minimal staffing as the number of exhibits have expanded and number of animals has increased over the 40+years the zoo has been in existence. 6. Increase community education and interest, and reinstitute a docent training program by securing funding for our Zoo Information&Education Specialist position. 7. Provide a venue for annual recreational equestrian events at the Pana`ewa Equestrian Center: a. Host three rodeo events annually. b. Host three dressage events annually. Program Highlights • Zoo attendance continues to increase. We had 269,453 visitors in FY 2017-18,with a substantial increase to 283,807 visitors in FY 2018-19. • FOZ Christmas for the animals was held on Saturday, December 1, 2018 and all the animals received special treats and"gifts". This year's event was well advertised and attendance was higher due to the media exposure. Visitors watched as the tigers rolled and stomped on their pumpkins and monkeys dug deep down into their peanut butter jars! • This past year our Tiger Fun day was held on June 29, 2019. Although it was a bit hampered by rain, we still had over 2,300 in attendance and the amount of funds raised were almost identical to the previous year. It's definitely a huge success. 199 PARKS & RECREATION PANA'EWA RECREATIONAL COMPLEX Program Highlights (continued) • On October 19, 2018, Department of Agriculture received a juvenile red morph Iguana through the illegal animal amnesty program. This Iguana was in very poor health and needed proper care,but is now thriving at our zoo. It will remain here for future display when large enough to exhibit. • On March, 29, 2019,we received a generous donation of two Citron Crested Cockatoos. They are gregarious birds that interact with the public and make a great addition to our exhibits. • Hawai`i Horse Owner's Association Pana`ewa Stampede Rodeo continues to be the most popular statewide rodeo event. Program Measures FY 2018-19 FY 2019-20 FY 2020-21 Actual Budget Estimate Attendance 283,807 260,000 280,000 Acres Maintained 57 57 57 Equestrian Center—Stalls 64 64 56 E uestrian Center—Rodeos,Shows,Clinics&Races 12 8 8 Community&Volunteer Projects Completed 5 5 5 New animals acquired 10 2 2 Educational presentations(field trips,school visits, 0 0 0 etc.) Species(Current Actual Count as of June 2019) 88 86 88 Birds 30 Primates 6 Mammals 17 Amphibians 8 Reptiles 27 Program Expenditures FY 2018-19 FY 2019-20 FY 2020-21 Actual Budget Request Number of Positions 11 11 11 Salaries and Wages 547;112.66 558,110 583,204 Operations 237,150.56 252,230 252,730 Equipment. 3,575.82 400 400 Program Total 787,839.04 810,740 836,334 200 i { E PARKS & RECREATION w 1-1 PANA`EWA RECREATIONAL COMPLEX Personnel Position Summary FY 2018-19 FY 2019-20 FY 2020-21 Position Title Authorized Authorized Request Building and Grounds Utility Worker 1 1 1 Nursery Worker I 1 1 1 Pana`ewa Recreation Complex Administrator 1 1 1 Pana`ewa Recreation Complex Su ervisor 1 1 1 Zoo Animal Keeper II b 5 6 Zoo Information/Education Specialist I 1 1 1 Total 11 11 11 201 I sts L44 'S S a This page intentionally left blank i I a i f PLANNINQ PLANNING DEPARTMENT SUMMARY Mission Statement To foster an improved quality of life for the Island of Hawaii's communities through responsible and progressive planning programs and initiatives that are shaped by values that respects our past while laying the foundation for our future. Department Goals I. Long-Range Planning. To develop a long-range vision and plan that protects and enhances our island's assets,meets our community needs, while fostering a diverse, vibrant and sustainable economy; 2. Regulatory System. To refine and enhance our existing land use management systems to provide for clear and objective standards and efficient process; 3. Public Participation/Information. To develop effective methods to seek community and interagency input that encourages broad-based participation in planning and regulatory decision making; 4. Organizational Capacity. To strive for competence, sensitivity, and responsiveness in the delivery of planning services to the people and institutions of this County and to partner governmental agencies at the Federal, State and County levels. i i i i Funding Source and Position Count General Fund $3,739,688 General Fund 54 Grant Revenue $ 485,159 Grant Revenue 1 Other 9 Other $ 40,000 Total Budget: $4,264,847 Total Number of Positions 63 202 PLANNING T, .,.._.-M I I PIMP, PLANNING i Program Description The Planning Department carries out its responsibilities through its offices in East and West Hawaii. The department administers and staffs several boards/commissions/committees which have jurisdiction over various land use and related permits or designations. They are: j I 1. Hawaii County Windward Planning Commission 2. Hawaii County Leeward Planning Commission 3. Cultural Resources Commission 4. Board of Appeals 5. Banyan Drive Hawaii Redevelopment Agency 6. Kailua Village Design Commission 7. Puna Community Development Plan Action Committee 8. Pahoa Village Plan Subcommittee of Puna CDP 9. Mt. View Village Plan Subcommittee of Puna CDP 10. Volcano Village Plan Subcommittee of Puna CDP 11. Hawaiian Paradise Park Subcommittee of Puna Master Plan 12. Kona Community Development Plan Action Committee 13. Ka`u Community Development Plan Action Committee 14. South Kohala Community Development Plan Action Committee 15. North Kohala Community Development Plan Action Committee 16. Hamakua Community Development Plan Action Committee 17. Arborist Advisory Committee I i The Planning Director serves as the chief planning officer of the County and the technical advisor to the Mayor, Planning Commissions and Council on all planning and related matters. These include: prepares and implements the general plan and amendments;prepares and implements the community development plans;prepares proposed zoning and subdivision ordinances and any amendments and modifications; reviews and prioritizes proposed capital improvements; administers the subdivision and zoning ordinances and related regulations; approves proposed subdivision plans; approves variances as provided by law; and receives,processes and recommends to the Planning Commissions appropriate action regarding rezoning applications, land use boundary amendments, special permits, use permits, special management area permits and other similar requests. i i I I 203 I PLANNING PLANNING Program Objectives Administrative Permits I i 1-Public Assistance and Land Use Information: Identify solutions to streamline and improve customer service at the counter and responding to land use inquiries and confirming zoning requirements in the processing of building permits. 2-Short-Term Vacation Rental Permits: Initiate implementation of Short-Term Vacation Rental permit requirements. In 2018, the County Council adopted an ordinance to manage and register short-term vacation rentals in the County of Hawaii. The Department will work to register short-term vacation rentals in permitted districts, monitor units granted non- conforming use certificates, and take enforcement actions. 3-Permits and Subdivision: Review and process administrative permits in a timely and efficient manner. Work cooperatively and collaboratively with applicants, other County departments and government agencies in the permit and subdivision review process. Create opportunities to increase communication and collaboration among Hilo and Kona staff to develop standards for consistent processing of permits. Facilitate a comprehensive review and update to the County's Zoning and Subdivision Codes. 4-Complaints and Investigation: Work cooperatively and collaboratively with other divisions of the Department and government agencies in resolving complaints. Identify sections within current codes, rules, and regulations that need further clarification, interpretation, or revisions. Identify changes for managing, tracking, and streamlining record keeping and monthly reporting of complaints. Administrative Services 1-Records Management: Conversion of departmental files from physical to electronic j format facilitating easier and accurate access for the public which will reduce expenditures in supplies and staff person-hours. 2-Personnel: Recruit for positions when they become vacant. Continue to evaluate department structure and organization to help increase planning and regulatory functions. i Sustain practice for consistent staff evaluation and performance management. 3-Financial Management:_Track and provide additional or expanded fiscal expenditure reports to be used as managerial tools in the management of fiscal budget, Geothermal funding, and CZM funding; work with managers to seek other sources of revenue. I i I I 204 PLANNING � PLANNING Program Objectives (continued) Long Range I-Environmental Planning: Review all public access inquiries, environmental assessments, and environmental impact statements. Create and approve an exemption list for HRS 343 in line with other county and state agencies. Maintain the public access geodatabase, enforce shoreline setbacks, and manage public access easements. Administer the Coastal Zone Management grant and conduct research and analysis to support planning in the Special Management Area. Participate in the Hawaii Climate Change Mitigation and Adaptation Commission and State Ocean Resources Management Plan policy and working group meetings. 2-Regional and Community Planning: Complete comprehensive review and update to the County's General Plan. Adopt and implement Community Development Plans in collaboration with each district's Action Committee. Assist communities to develop and implement town or village plans as needed. Continue to work with other County departments, outside agencies, and the public on various long range planning initiatives. i 3-Administrative Programs: Coordinate the development of the County's Capital Improvement Program across departments and with the Administration. Manage the Professional Services list for Planning-related disciplines. Provide administration for the Board of Appeals. Planning Commissions I-Windward and Leeward Planning Commissions: Continue to provide background and recommendation reports for the Planning Director for land use applications to the Windward and Leeward Planning Commissions. Continue to amend the Planning Commission's Rules of Practice and Procedures, as appropriate,to define and/or refine processes and requirements to better address the legal,technical, functional and financial obligations of our Commissions to ensure a fair, balanced and more effective approach in the processing of requests or applications. 2-Cultural Resource Commission (CRC) and Banyan Drive Hawaii Redevelopment Authority(BDHRA): For the CRC, we will continue to seek new opportunities to allow the expertise of the members of the CRC to review and comment on projects that could have an impact on cultural, archaeological, and/or historical resources across the County of Hawaii. For the BDHRA,we will continue to seek opportunities and advocate for funding to allow the agency to operate under its own authority and management. 205 PLANNING R, "RIF111 PLANNING Program Objectives (continued) 3-State Land Use Commission: Continue to support the Planning Director for State Land Use Boundary Amendments, Special Permits, Order to Show Cause Motions, and other SLU requests that are approved before the State Land Use Commission. 4-Special Management Area: Continue to process all Special Management Area(SMA) Assessments within the specified 60-day time-period, which includes a 15-day review to accept or reject applications. Continue to create and implement the new SMA short form for exemption determinations for non-shoreline parcels for quicker SMA reviews. 5-Administration: Continue to explore methods of providing improved management and enforcement of land use permits and ordinances, including improved coordination between the various divisions within the Planning Department and affected agencies,to ensure that the requirements of these permits and ordinances are implemented in a timely, complete and effective manner. West Hawaii I-Public Assistance and Land Use Information: Identify solutions to streamline and improve customer service at the counter and responding to land use inquiries and confirming zoning requirements in the processing of building permits. 2-Short-Term Vacation Rental Permits: Initiate implementation of Short-Term Vacation Rental permit requirements. In 2018,the County Council adopted an ordinance to manage and register short-term vacation rentals in the County of Hawaii. The Department will work to register short-term vacation rentals in permitted districts, monitor units granted non- conforming use certificates, and take enforcement actions. 3-Permits and Subdivision: Review and process administrative permits in a timely and efficient manner. Work cooperatively and collaboratively with applicants, other County departments and government agencies in the permit and subdivision review process. Create opportunities to increase communication and collaboration among Hilo and Kona staff to develop standards for consistent processing of permits. 4-Complaints and Investigation: Work cooperatively and collaboratively with other divisions of the Department and government agencies in resolving complaints. Identify sections within current codes,rules, and regulations that need further clarification, interpretation, or revisions. Identify changes for managing,tracking, and streamlining record keeping and monthly reporting of complaints. 5-Other Planning Programs: Staff and support Kailua Village Design Commission. 206 { f i t k PLANNING PLANNING Program Highlights • The County Council adopted the Hamakua Community Development Plan in August 2018. The ten-year process demonstrated the passion and resilience of the communities in Hamakua. The County has appointed an Action Committee to implement this plan. • A short-term vacation rental ordinance was adopted by the County Council in November 2018 and went into effect on April 1, 2019. New Planning Department Rules of Practice and Procedures were adopted in March 2019 to implement the ordinance. Planning began the registration process in April 2019. Registration fees and fines through the ordinance provided for additional staff to review registration applications and for more robust enforcement of unpertmitted vacation rentals. • The 2018 Kilauea lava eruption will have long-lasting impacts which demand collaborative and coordinated responses in areas of housing, economic development, natural and cultural resources,health and social services and rebuilding/development of infrastructure. The Planning Department continues to play a major role in engaging residents,businesses,property owners, not-for-profit agencies and faith- based organizations in the recovery planning process. Planning is also working closely with consultants who will provide data and studies that will help inform public policies for recovery and for future disasters and emergencies. • For the past several years the Planning Department has been responsible for the initial in-take of building permit applications that receive final review and approval with the Buildings Division of the Department of Public Works. This role was returned to the Department of Public Works in January 2019. The Planning Department continues to review and approve land use requirements with building permit applications following the initial intake by the Department of Public Works. • The Planning Department continued work with the Department of Public Works and Department of Information Technology to design and test an online permit application submission,review, and approvals system that integrates processes and collectively tracks compliance requirements, workflows, and the progress of plans and permits issued by the County. • The Kailua Village Design Commission worked with the Planning Department on future initiatives for the Commission, including continued discussion on how sign enforcement can be more active in the Village, and clarifying how sign variance recommendations are conveyed to the Public Works Director and County Council. 207 I PLANNING PLANNING I I Program Measures FY 2018-19 FY 2019-20 FY 2020-21 Actual Budget Estimate i PERMITS Building Permits 0 0 0 Letters/Memos Answered 22,254 20,000 20,000 3 Ohana Permits 9 10 10 Plan Approval Reviewed 120 120 120 AGREEMENTS Farm Dwelling Agreement 21 25 25 Subdivision—New Application 42 100 50 Consolidation—New Application 14 50 20 APPLICATIONS PROCESSED General Plan Amendment 0 5 5 Change of Zone 9 12 12 Special Permit 9 5 5 Use Permit 3 10 10 Special Management Area Major Permit 3 5 5 Special Management Area Minor Permit 58 25 25 Special Management Area Assessment 58 150 150 State Land Use Boundary Amendments(<15 acres) 2 5 5 i State Land Use Boundary Amendments(>15 acres) 0 5 5 Shoreline Setback Variance 0 3 3 Other Miscellaneous Applications 2 5 5 Administrative Variance 56 75 75 Planned Unit Development 1 5 5 Non-significant Zoning Change 0 5 5 Appeals Processed 7 25 15 Boards/Commission/Committee Meetings 128 120 120 Contested Case Hearings—PC 0 5 2 Contested Case Hearings—BOA 0 12 2 ENFORCEMENT Complaints 242 500 500 CADASTRAL MAPPING New/Updated Plat Mas 256 300 300 %Plat Maps in CARD(232 out of 2,365) 9.7% 10% 10% 3 %Plat Mas Scanned 100% 100% 100% Copies of Tax Maps Requested 643 700 700 j 3 1 i The Department's regulatory functions can be measured in terms of volume and responsiveness. The previous table provides an indication of volume, which should be considered relative to the number of personnel. The Zoning and Subdivision Codes, Planning Commission Rules and Planning Department Rules provide for time limits which the Department is required follow in processing these applications and permits. I I i 208 i PLANNING PLANNING Program Expenditures FY 2018-19 FY 2019-20 FY 2020-21 Actual Budget Request Number of Positions 54 54 63 Salaries and Wages 3,095,526.72 3,221,744 3,268,668 Operations 177,184.59 490,670 482,670 Equipment 43,113.60 28,350 28,350 Program Total 3,315,824.91 3,740,764 3,779,688 € Personnel Position Summary FY 2018-19 FY 2019-20 FY 2020-21 j Position Title Authorized Authorized Request f Planning Director 1 1 1 Deputy Planning Director 1 1 1 j Accountant 1 1 I Accountant II(TEMP) - - I Administrative Services Officer I 1 1 1 Clerk II 1 1 I Clerk III 3 3 3 Geographic Information Systems Analyst I 1 1 1 Geographic Information Systems Analyst II 1 1 1 Land Use Plans Checker III 9 9 9 Planner 1 2 2 2 Planner IV 6 6 7 Planner V 7 7 6 Planner VI 3 3 3 Planning Committee Support Tech I 1 1 Planning Inspector II 3 3 3 Planning Program Manager 4 4 4 Private Secretary 1 1 1 Program Manager(TEMP) - - 1 Program Support Technician(TEMP) - - 1 Secretary 1 1 1 Secretary to Board/Commissions 2 2 2 Subdivision Applications Clerk 1 1 1 Tax Maps&Records Supervisor II 1 1 1 Tax Maps&Records Tech I I 1 I Tax Maps&Records Tech II I 1 1 Tax Maps&Records Tech III 1 1 1 Total 54 54 57 I 209 I i PLANNING COASTAL ZONE MANAGEMENT .........E Program Description 4 "4 The Hawaii Coastal Zone Management(CZM)Program is established by Chapter 205A, Hawaii Revised Statutes (HRS). It is a comprehensive management guide for the beneficial use,protection, and development of Hawai`i's land and water resources. The State Legislature created the CZM Program as a shared management system with the State and County regulatory agencies. Through an agreement,the State of Hawaii Department of Economic Development and Tourism, Office of Planning provides funds (State and Federal)to the County of Hawaii to implement the CZM Program through the regulation of development in the Special Management Area(SMA) and Shoreline Setback Area(SSA). The Department assesses development proposals within the SMA and SSA for compliance with the CZM objectives and policies articulated in the HRS and determine whether the issuance of a SMA and/or Shoreline Setback Variance (SSV) permit is appropriate. As part of the agreement with the State,the County's responsibilities include: 1. Administration of the SMA and SSV permits, non-point source pollution issues, and other CZM-related matters. 2. Administer an ongoing monitoring and enforcement program. 3. Facilitate and support public participation in the CZM Program, as may be necessary. 4. Attend all CZM-related meetings, workshops, and seminars. 5. Coordinate, facilitate, and where possible, streamline the development review process. 6. Submit status and performance reports on a semi-annual basis to the Office of Planning. 7. Submit CZM performance measures report on an annual basis to the Office of Planning. Program Objectives - CZM 1. Process all SMA Assessments and Permit applications in the required time limit as specified by law and the County's Rules and Regulations. 2. Conduct site investigation of alleged violations within two weeks of receipt of complaints. 3. Monitor all CZM-related legislative bills during the State Legislative session and provide testimonies as needed (January to May). 4. Attend all Marine and Coastal Zone Advocacy Council (MACZAC)meetings, which are normally held every other month as budgetary constraints will allow. 5. Attend all State Office of Planning's CZM County Directors meetings, Ocean Resources Management Plan policy and working group meetings and subcommittee meetings as budgetary constraints will allow. 210 i i PLANNING MR MM, FIRRIFF11��. . 7P " r,_ COASTAL ZONE MANAGEMENT Program Objectives — CZM (continued) 6. As a public participation measure,provide a written report to the State Office of Planning CZM Program of all SMA Permit applications and their status. 7. Continue to advertise Planning Commission agenda and hearing notices for all SMA and SSV Permit applications as required by law. 8. Provide the Office of Planning with semi-annual reports within seven days after December 31 st, and June 30th of the Fiscal year. I 9. Continue to review Planning Commission and Planning Department Rules for compliance with enacted State laws and draft amendments to the rules for adoption. Program Measures Program measures are included in the Administration and Planning program. Program Expenditures FY 2018-19 FY 2019-20 FY 2020-21 Actual Budget Request Number of Positions 6 6 6 Salaries and Wages 230,696.59 452,643 474,099 Operations 2,555.32 11,060 11,060 Equipment 103,875.84 - - Program Total 337,127.75 463,703 485,159 Personnel Position Summary FY 2018-19 FY 2019-20 FY 2020-21 Position Title Authorized Authorized Request Clerk III 1 I 1 Planner IV 2 2 2 Planner V 1 1 1 Planning Inspector 11 1 1 1 Senior Account Clerk 1 1 I Total 6 6 6 I I I 211 � ) ] � � ) � ) ] ] ! ) ] ) . ) ) POUCE \ ) � ] . \ � ] � ] ) ) POLICE .. ... .......... DEPARTMENT SUMMARY Mission Statement The employees of the Hawaii Police Department are committed to preserving the spirit of aloha. We will work cooperatively with the community to enforce the laws,preserve peace and provide a safe environment. Department Goals 1. To protect life and property and serve the community. 2. To actively involve the community in crime prevention programs. 3. To gather necessary evidence quickly for successful prosecution. 4. To expeditiously recover stolen property and contraband. 5. To enforce traffic laws. 6. To provide other services as necessary to promote efficient operation of the Police Department and provide for the overall safety of the community. Funding Source and Position Count General Fund $68,655,871 General Fund 725 Grant Revenue $ 3,671,100 Grant Revenue/Other 54 Other $ 839,604 Total Budget: $73,166,575 Total Number of Positions 779 212 POLICE POLICE COMMISSION Program Description The Police Commission is established under the I4awai`i County Charter to oversee the activities of the Police Department. It consists of nine citizens appointed by the Mayor from each of the nine County Council districts and confirmed by the County Council. The members volunteer their services and serve staggered terms of five years each. i The Police Commission has the following mandated responsibilities under the Charter: 1. To appoint and to remove the Police Chief. 2. To review the annual budget prepared by the Police Chief and possibly make recommendations about it to the Mayor and Managing Director. 3. To receive, consider and investigate charges brought by members of the public against the conduct of the Police Department or any of its members and to submit a written report of its findings to the Police Chief. 4. To advise the Police Chief on police-community relations. 5. To review the department's operations, as deemed necessary, for the purpose of recommending improvements to the Police Chief and the Managing Director. 6. To evaluate, at least annually, the performance of the Police Chief and submit a report a to the Mayor, Managing Director and the Council. i Program Expenditures FY 2018-19 FY 2019-20 FY 2020-21 Actual Budget Request Number of Positions 1 1 1 Salaries and Wages 56,795.44 56,532 57,532 Operations 9,443.22 19,241 17,941 Program Total 66,238.66 75,773 75,473 Personnel Position Summary FY 2018-19 FY 2019-20 FY 2020-21 Position Title Authorized Authorized Request Secretary 1 1 1 Total 1 1 1 213 POLICE r„ PRO, 1. _EEP M ADMINISTRATIVE SERVICES BUREAU Administrative Services Division Program Description The division, under the direction of a Police Major, provides island-wide administration, direction and planning control and coordination of police services; and supports operating units through centralized Administrative Services Division. The division's support units include the Human Resources Section(Training, Community Relations/Research& Development, Worker's Compensation Safety Unit and Police Chaplains), Media Relations Officer, the Word Processing Center, Commission on Accreditation for Law Enforcement Agencies (CALEA) and Finance Section. Human Resources Section Responsible for all personnel actions,to include both external and internal recruitments for appointments to positions; management of personnel files;training of both sworn and civilian personnel; management of safety and workers' compensation files; conducting research to address issues facing the department; legislative actions; community relations; maintaining and updating departmental policies/rules/regulations; and other duties associated with providing administrative support to operational units. Personnel duties include managing and maintaining personnel files for employees; processing all documents and correspondences relating to personnel actions;providing management with recommendations and courses of actions involving personnel actions; and all related duties involving personnel issues. Responsibilities involving training includes facilitating and providing all entry level training for all police recruit officers as well as facilitating the training of in-service personnel,both sworn and civilian. This unit also maintains and manages the files associated with training both sworn and civilian personnel throughout the department. Duties associated with workers' compensation safety involve reviewing and investigating workers' compensation cases for alleged abuse; conducting department random drug testing program; coordinating and scheduling mandatory annual physicals; providing timely and comprehensive information on safety and health issues; and planning and conducting training classes on employee safety matters. 214 3 f { :I POLICE ADMINISTRATIVE SERVICES BUREAU Administrative Services Division Program Description (continued) As part of research and development,the duties involve addressing the overall needs and equipment requirements for the department: conducting research and evaluation of equipment, uniforms,protective devices; providing recommendations to minimize injury to personnel; researching and tracking of legislation that deal primarily with law enforcement issues;preparation of testimony for submittal. Word Processing Center Under the direction of a clerical services supervisor and assistant clerical supervisor, 13 clerical personnel are responsible for the transcription of all narrative police reports dictated onto a digital recording system by sworn personnel. These reports, after approval, become the official document detailing criminal investigations conducted by the department. Finance Section The Finance Section, under the direction of the accountant IV, is in charge of preparing the department's budget, maintaining its accounts, inventory control,processing payroll, maintaining personnel attendance records,purchasing supplies and equipment, distributing supplies to districts and bureaus, furnishing custodial and maintenance services, providing messenger and delivery service,providing department and subsidized vehicles with fuel and administering the special duty program. Program Objectives 1. To accommodate at least 95%of requests for public safety/health talks from the community. 2. To accommodate at least 95% of requests for station tours for students and community members. 3. Conduct drug screening of all sworn personnel and initiate pre-employment testing of civilian personnel. 4. Conduct constant recruitment and fill at least 90%of vacancies for sworn and 80% vacancies for civilian positions by end of fiscal year. 5. Improve competence and professionalism of sworn and civilian personnel through advanced equipment purchases and provide 25,000 hours of on-going training. 215 POLICE ADMINISTRATIVE SERVICES BUREAU Administrative Services Division Program Objectives (continued) 6. Maintain the level of proficiency in the Word Processing Center with a turnaround time of less than ten days for processing reports. 7. Process 85% of requisitions received from districts and bureaus within a month. 8. Fill 90% of all special duty requests for officers. 9. Compile a listing of all outstanding leave papers and distribute to district commanders bi monthly. 10. Fill 90% of requests for storeroom supplies within the month. Program Highlights Human Resources Section In FY 2018-19,the Police Department's Human Resources Section in conjunction with the Hawaii County Department of Human Resources conducted various open and internal recruitments for sworn and civilian vacancies, which resulted in the hiring of 31 police officer recruits, 12 police radio dispatchers, five school crossing guards,two clerk IIIs,two custodian/groundskeeper Is, one supervising police radio dispatcher, one criminalist I, one accountant III, and one custodian/groundskeeper I 1/4 time. Internally, there were 17 temporary promotions to police officer III,ten promotions to police sergeant/detective, five promotions to police captain,three promotions to police lieutenant, one promotion to police major, and one promotion to assistant police chief. Word Processing Center The Word Processing Center is responsible for transcribing all narrative police reports that island-wide sworn personnel dictate into an internet/web-based Dictation Enterprise Platform (DEP) system, which are routed via the Reports Management System for officers' approval and timely prosecution. Upon completion,the dictated reports transcribed by the Word Processing Center are routed via the Records Management System for officers' approvals and timely prosecution. The Word Processing Center transcribed nearly 20,105 reports totaling more than 211,000 minutes and 1,605,558 completed lines of dictation. 216 POLICE .ADMINISTRATIVE SERVICES BUREAU Administrative Services Division Program Highlights (continued) Finance Section Finance staff continued to operate the payroll, accounts payable, special duty, and storeroom sections. Accounts payable processed approximately 7,355 invoices; special duty filled 5,207 special duty requests; and the storeroom filled 4,934 orders. Accreditation Section Under the management of the Accreditation Section,the Hawaii Police Department is in the process of receiving its third accreditation through CALEA, which will be presented at the next CALEA Conference in Kentucky in November 2019. The award indicates that the Department has been abiding by the established 484 various accreditation standards that are nationally and internationally recognized by the Commission on Accreditation for Law Enforcement AgenciesOR. Training Section The Training Section provided 21,604 hours of training to existing personnel and there were a total of three(86ffi, 87th and 8e)recruit classes in session during this time period. Program Measures FY 2018-19 FY 2019-20 FY 2020-21 Actual Budget Estimate Public Safety/Health Talks 100% >=95% >=95% Station Tours 100% >=95% >=95% Students&Community Members 7,052 >=3,600 >=3,600 Drug Screening(Sworn Personnel)* 100% 100% 100% Recruitment(%of Staffing Sworn/Civilian) 93% 80% 80% Training Hours 21,604 7,000 7,000 Word Processing Center -tumaround time 5.1 days 9 Days 9 Days 217 i POLICE w,_ , a _, R MIR PR ADMINISTRATIVE SERVICES BUREAU .Administrative Services Division Program Measures (continued) FY 2018-19 FY 2019-20 FY 2020-21 Actual Budget Estimate Finance Section Process Requisitions within the month 99% 85% 85% Fill Special duty requests 89% 90% 90% Collect/reconcile 85%of leave applications within 100% 85% 85% month Compile a listing of all outstanding leave papers and 100% 100% 100% distribute to district commanders bi monthly Fill 90%of requests for storeroom supplies within 100% 90% 90% month * Percentage does not include those sworn personnel unavailable for testing due to extended leave for entire calendar year. Program Expenditures (Special Duty) FY 2018-19 FY 2019-20 FY 2020-21 Actual Budget Request Number of Positions 2 2 2 Salaries and Wages 78,348.96 90,189 91,689 Operations - 27,915 27,915 Program Total 1 78,348.96 118,104 119,604 Personnel Position Summary FY 2018-19 FY 2019-20 FY 2020-21 Position Title Authorized Authorized Request Account Clerk 2 2 2 Total 2 2 2 Program Expenditures (Administrative Services) FY 2018-19 FY 2019-20 FY 2020-21 Actual Budget Request Number of Positions 262 272 272 Salaries and Wages 9,330,649.76 8,287,897 8,600,531 Operations 8,136,431.90 9,247,131 9,239,231 Equipment 435,571.75 370,900 420,900 Program Total 17,902,653.41 17,905,928 18,260,662 218 POLICE ADMINISTRATIVE SERVICES BUREAU Administrative Services Division Personnel Position Summary FY 2018-19 FY 2019-20 FY 2020-21 Position Title Actual Authorized Request Police Chief 1 1 1 Deputy Police Chief 1 1 1 Assistant Police Chief 1 1 1 Account Clerk 3 3 3 Accountant I 1 1 1 Accountant III 1 1 1 Accountant IV 1 1 I Assistant Clerical Supervisor 1 1 I Clerical Services Supervisor I 1 1 1 Clerical Services Supervisor 11 1 1 1 Clerk 111 17 17 17 Clerk III(Temp) 1 1 1 Fingerprint Classifier 11 1 1 1 Fingerprint Technician I 1 1 Firearms Registration Clerk 2 2 2 Human Resources Program Specialist 1 1 1 Human Resources Technician I 1 1 1 Information Systems Analyst III - 2 2 Information Systems Analyst IV 1 1 I Information Systems Analyst V 1 1 1 Information Systems Analyst VI 1 1 1 Police Cadet(Hrly) 24 24 24 Police Captain 1 1 1 Police Documents Clerk 1 1 1 Police Evidence Custodian 2 2 2 Police Lieutenant 4 4 4 Police Major 2 2 2 Police Officer I(Tem ) 37 37 37 Police Officer II 4 4 4 Police Officer III(Tem ) 30 30 30 Police Radio Dispatcher II 34 39 39 Police Radio Dispatcher III(Tem ) 6 6 6 Police Records Analyst 1 1 1 Police Records Clerk 8 9 9 Police Sergeant 8 9 9 Program Manager - 1 1 Public Relations Specialist 1 1 1 Radio Technician I 4 4 4 Radio Technician II 1 1 1 School Crossing Guard(Hrl ) 40 40 40 Secretary 2 2 2 219 POLICE ADMINISTRATIVE SERVICES BUREAU I Administrative Services Division 3 Personnel Position Summary (continued) Secretary to the Chief of Police 1 1 1 Senior Account Clerk I 1 1 Senior Clerk-Stenographer 2 2 2 Senior Police Records Clerk 1 1 1 Storekeeper 1 1 I Student Helper I 2 2 2 Supervising Police Radio Dispatcher 4 5 5 Traffic Safety Coordinator 1 - - Total 262 272 272 220 POLICE a Fll, MIR ADMINISTRATIVE SERVICES BUREAU Technical Services Division Program Description The Technical Services Division, under the direction of a police major, consists of the Traffic Services, Records and Identification, Communications Maintenance, Communications Dispatch, and the Computer Sections. The division provides technical assistance on traffic and motor vehicle safety and training; manages police records and evidence storage; maintains the county's microwave radio system and the installation and maintenance of police mobile radios; administers central dispatch functions and provides technical support to the department's computer software and hardware systems. Program Objectives 1. Process and issue at least 95% of road closure permits within the month received. 2. Issue at least 95% of traffic violation letters to vehicle owners within a week. 3. Process at least 95% of firearms permits within two weeks. 4. Complete at least 95% of requests for mobile radio systems per month. 5. Conduct at least 96 radio site inspections. 6. Process and dispatch personnel to 100% of calls for service received. Program Highlights Communications Dispatch Center During FY 2018-19,the Communications Dispatch Center received 191,560 calls, an approximately 11% decrease from last fiscal year, with approximately 9.4%of those transferred to the Hawaii Fire Department. All requests for police service are recorded, logged and assigned by Dispatch personnel using a computer aided dispatch(CAD) system with six to seven dispatchers on shift at any given time. The Dispatch Center fulfilled 964 requests for 911 and other audio/radio recordings and information for the Office of the Prosecuting Attorney, officer and internal investigations, as well as the general public, an 18% increase from the previous fiscal year. 221 POLICE ADMINISTRATIVE SERVICES BUREAU Technical Services Division Program Highlights (continued) The implementation of a new Computer Aided Dispatch(CAD), Records Management System (RMS) and Mobile Patrol system from Spillman Technologies began with design, information transfer and equipment purchase and installation. The go-live date for the new Spillman system was September 18, 2018. Records and Identification Section The Records and Identification Section has several internal subsections composing of records, identification, firearms, and evidence. The major responsibilities of the section are the maintenance of police records; processing evidence; conducting fingerprint examinations;processing subpoenas and court documents; compiling and disseminating statistical information; and processing firearms permit applications and registrations, which include thorough background checks on each individual applying for a long gun or handgun permits. During FY 2018-19,the Records and Identification Section recorded the following. Records Section: • Processed requests for 12,677 copies of criminal and traffic accident reports • Fingerprinted 1,567 individuals Firearms Section: • Issued 3,137 firearms permits • Registered 7,359 firearms Identification Section: • Processed 19,118 court documents • Processed 8,037 fingerprints Evidence Section: • Processed 11,029 photographic record receipts • Processed 2,937 property/evidence receipts 222 f i i POLICE ADMINISTRATIVE SERVICES BUREAU Technical Services Division Program Highlights (continued) Traffic Services Section During FY 2018-19, the hlawai`i Police Department received$300,363.23 in federal grant funds for traffic enforcement and equipment purchases to improve traffic safety. Police continued efforts to make Big Island roadways safer by using the grant funds to pay for overtime to conduct checkpoints and other enforcement projects aimed at reducing injuries and death in motor vehicle crashes by increasing seat belt use rates, apprehending impaired drivers, and enforcing speed regulations and illegal "outlaw"road racing. The Traffic Services Section issued 81 road closure permits, issued 286 violation letters to motorists, and conducted 140 school crossing guard checks. The Traffic Services Section also oversees the school crossing guard program and has a total of 40 allocated positions at various elementary schools throughout the Big Island. Computer Center The Computer Center is responsible for interconnectivity between all police stations and substations to assure a secured networking infrastructure,to include installing and maintaining computer equipment, installing and troubleshooting software systems, and providing technical assistance for various computer issues. During FY 2018-19, the Computer Center continued migration procedures of the current Computer Aided Dispatch, Record Management System and Mobile Reporting systems to a fully integrated system which encompasses all of the aforementioned systems. The Computer Center responded to 1,446 requests for assistance and resolved 1,338 issues through the helpdesk ticketing system. Communications Maintenance The Radio Maintenance Section is responsible for maintenance and repair of all county- owned radio sites. This includes towers, shelters, microwave radios, repeaters, base radios, mobile radios and handheld portable radios. During FY 2018-19, Radio Shop personnel repaired 29 Civil Defense sirens and performed preventive maintenance on an additional 30 sirens. The Radio Shop team performed 24 preventive maintenance inspections of district stations, and 124 radio sites inspections. 223 POLICE RPI", I-11M, M1111 ADMINISTRATIVE SERVICES BUREAU Technical Services Division Program Highlights (continued) The Communications Maintenance Section installs and maintains all radio and emergency warning equipment in the Police Department's fleet and subsidized vehicles. Radio Shop personnel installed 100 radios, sirens, and warning lights into Police Department vehicles. Program Measures FY 2018-19 FY 2019-20 FY 2020-21 Actual Budget Estimate Road closure pennits within a month 100% >=95% >=95% Traffic Violation Letters within a week 96.6% >=95% >=95% Firearms permits within a month 98% >=95% >=95% Install mobile radio stations 100% >=95% >=95% Radio site inspections 129% >=96 >=96 Dispatch to calls for service 100% 100% 100% 224 POLICE CRIMINAL INTELLIGENCE UNIT AND OFFICE OF PROFESSIONAL STANDARDS Program Description The Criminal Intelligence Unit(CIU) and Office of Professional Standards (OPS) Division is under the direct management of the Police Chief. It is commanded by a police captain and maintains offices in Hilo and Kona. The Criminal Intelligence Unit gathers, maintains, and analyzes intelligence for the purpose of keeping police administrators informed about the extent, nature and characteristics of organized crime activity, drug trafficking organizations, as well as issues dealing with Homeland defense and dignitary protection assistance. The unit is also responsible for conducting criminal history checks for the department. The Office of Professional Standards investigates allegations of misconduct by department members. These investigations seek to determine if not only misconduct occurred, but also the underlying reasons for errant behavior on the part of the employee. Investigations are also used to indicate the need for additional training and/or procedural changes. Program Objectives Criminal Intelligence Unit 1. Complete 90% of assignments within 30 days. 2. Complete 90% of criminal history checks of prospective employees of the department, as well as other federal, state and local law enforcement agencies within 30 days. 3. Develop,maintain and disseminate intelligence information, which can be utilized to produce no less than eleven criminal investigations per month. 4. Compile,produce, analyze and forward to police administrators no less than 32 intelligence reports per month. 5. Provide assistance to other elements within the police department either through intelligence briefings on current crime trends and/or through no less than 12 in- service training sessions per month. 6. Conduct four presentations to semi-annual Statewide Inter-County Criminal Intelligence Unit(ICCIU) conferences on major criminal activity within this jurisdiction, along with gathering criminal intelligence from other jurisdictions, which may have a connection to our jurisdiction. 225 i i i POLICE CRIMINAL INTELLIGENCE UNIT AND OFFICE OF PROFESSIONAL STANDARDS continued Program Objectives (continued) Office of Professional Standards 1. Conduct complete and thorough internal investigations seeking a monthly clearance rate of 67%. 2. Conduct complete and thorough internal inquiries, seeking a monthly clearance rate of 85%. 3. Conduct no less than two monthly random and unannounced inspections of the different elements within the department to ensure compliance with rules and regulations. 4. Provide no less than three monthly in-service training sessions to other elements within the department to prevent and deter employee misconduct, as well as to ensure procedural compliance in the investigation of employee misconduct. 5. Compile and provide a yearly report to the state legislature on certain specific aspects of discipline meted out by the department as required by law. Program Highlights Criminal Intelligence Unit(CIU) For FY 2018-19,the Criminal Intelligence Unit provided intelligence information,which in whole or in part led to the initiation of 62 criminal investigations. The unit also submitted 335 intelligence reports. The unit conducted 410 criminal history investigations for prospective department employees, other designated employees, and prospective employees of other county, state, and federal law enforcement agencies. Office of Professional Standards (OPS) For FY 2018-19,the Office of Professional Standards (OPS) conducted 24 administrative investigations, 16 internal inquiries into actions by police department personnel, and provided 36 in-service training sessions to employees. OPS also conducted 29 quality 39 control and compliance inspections of various elements of the department to prevent the abuse, misuse, fraud and waste of department resources. 226 i } POLICE _ 'MR, ' 'PI N .- CRIMINAL INTELLIGENCE UNIT AND OFFICE OF PROFESSIONAL STANDARDS Program Measures I FY 2018-19 FY 2019-20 FY 2020-21 Criminal Intelligence Unit Actual Budget Estimate Other Assignments 100% >=90% >=90% Criminal History Checks 100% >=90% >=90% i Numbered Cases 62 >=132 >=132 Intelligence Reports 335 >=384 >=384 j In-service Presentations 144 >=144 >=144 I Presentations to ICCIU 4 >=4 >=4 1 I FY 2018-19 FY 2019-20 FY 2020-21 Office of Professional Standards Actual Budget Estimate Internal Investigations 100% >=67% >=67% Internal Inquiries 100% >=85% >=85% In-service Presentations 100% 36 1 36 Random Inspections 162% 24 24 Yearly Legislative Report 1 1 1 Program Expenditures FY 2018-19 FY 2019-20 FY 2020-21 Actual Budget Request Number of Positions 9 9 9 Salaries&Wages 838,880.46 1,000,539 1,016,512 Operations 17,40138 17,465 17,465 Program Total 856,281.84 1,018,004 1,033,977 Personnel Position Summary FY 2018-19 FY 2019-20 FY 2020-21 Position Title Actual Authorized Request Detective 4 4 4 Police Captain 1 1 I Police Officer 11 4 4 4 Total 9 9 9 227 i i I I i I POLICE �. OPERATIONS BUREAUS i i OPERATIONS BUREAUS i Program Description I i CRIMINAL INVESTIGATION DIVISION(CID) I iThe Criminal Investigations Division investigates all crimes of violence,theft, fraud, commercialized vice and narcotics; apprehends perpetrators of these crimes; and compiles evidence and information for the prosecution of all persons charged with violations of criminal statutes. The division is also responsible for criminal investigations of police officers,while internal affairs conduct concurrent administrative investigations. This division is under the command of a police captain who oversees the operations of the respective sections to include the Criminal Investigations Section(CIS), which includes the Crime Lab; the Juvenile Aid Section(JAS); and the Vice Section,which includes the"Ice"Task Force (ITF) and the Drug Interdiction Task Force (DITF). Criminal Investigation Section (CIS) The Criminal Investigation Section(CIS), under the command of a police lieutenant, is responsible for the investigation of all major crimes to include homicides, suspicious deaths, assaults,property crimes, identity thefts and fraud. In addition, CIS detectives respond to all reported suicides, child deaths and other deaths with questionable circumstances. Juvenile Aid Section (JAS) The Juvenile Aid Section(JAS), under the command of a police lieutenant, is responsible for the investigation of cases involving juveniles as victims or perpetrators. Investigations conducted include assaults,property crimes, sexual assaults, domestic violence, gang activity and status offenses. JAS also maintains two specialized units consisting of the Sex Crimes Unit, specializing in sexual assault investigations; and the Domestic Violence Unit, specializing in domestic abuse cases. The JAS general detail detective is assisted by a police officer III (PO-III). This unit is also responsible for overseeing crime reduction units (CRU) in which personnel are 228 POLICE _...... .._..... OPERATIONS BUREAUS Program Description (continued) temporarily culled from other sections in order to detect and investigate gang activity and underage drinking. The PO-III position in the unit is assigned to handle and work with a certified scent-oriented canine,utilized to assist police in locating missing children. Vice Section The Vice Section is responsible for the prevention and suppression of all forms of commercialized vice activity,to include prostitution, gambling and illegal trafficking of narcotics. Special operations and covert programs are in place to combat the distribution of illegal drugs on the Big Island. Federal and state grants provide the necessary funding to accomplish these objectives. Vice officers belong to the Statewide Narcotics Task Force and are involved in joint operations with the Drug Enforcement Administration; Bureau of Alcohol, Tobacco and Firearms; Bureau of Immigration and Customs Enforcement; United States Postal Service; and the Federal Bureau of Investigation. The Vice Section is also part of the Hawaii High Intensity Drug Trafficking Area(HIDTA) Task Force. i The Vice Sections are augmented with an "ice"task force (ITF), whose primary goals are to identify, disrupt,prosecute and ultimately dismantle street mid- and upper-level drug trafficking organizations dealing crystal methamphetamine ("ice"). The Area II Vice Section is supplemented with the Drug Interdiction Task Force (DITF), primarily responsible for investigating drug smuggling through the airports and other venues. The department DITF personnel is comprised of three officers who are federally deputized to investigate, identify and apprehend individuals and organizations involved in the smuggling of illicit drugs into the County of Hawaii. Crime Lab The Crime Lab performs a variety of physical, chemical, instrumental and microscopic analysis of evidence in connection with crime detection and law enforcement work. In addition, all of the criminalists/evidence specialists assigned are required to provide court testimony whenever necessary in both state and federal courts. 229 i POLICE PIMP 11 ..,,....R. .. ....,.IM" _111,RIP"M "'""P OPERATIONS BUREAUS Program Description (continued) I Patrol Divisions I The Patrol Divisions, each under the command of a police captain, plan,proactively direct and coordinate functions towards the enforcement of federal, state, and county j laws,the prevention of crime,the apprehension and custody of law violators and the development of partnerships between the community and the Hawaii Police Department. These divisions include the operating units from each of the police districts, community policing,police reserve officers program and the traffic enforcement unit. i i The Patrol Divisions continue enforcement efforts through special projects such as sobriety checkpoints, seatbelt/child restraint checkpoints, high-speed enforcement, underage drinking deterrent programs and truancy deterrent programs. Community Policing Officers The Area I Community Policing Unit is coordinated by a police lieutenant and consists of 14 PO-III positions, distributed as follows: Eight in the South Hilo District, four in the Puna District, one in North Hilo District, and one in Hamakua District. i The Area II Community Policing Unit is coordinated by a police sergeant and consists of 13 PO-III positions, distributed as follows: Seven in the Kona District,three in South Kohala District,two in the Ka`u District, and one in the North Kohala District. The School Resource Officer Program consists of eight PO-III positions, distributed as follows: One at Hilo Intermediate School, one at Waiakea Intermediate School, one at Honoka`a High& Intermediate School, one at Pahoa High& Intermediate School, one at Kealakehe Intermediate School, one at Konawaena Middle School, one at Kea`au Intermediate School, and one at Waimea Intermediate School. These officers are tasked with providing law-related education, counseling, and enforcement at their respective school campuses. The Hawaii Isle Police Activities League (HI-PAL) is a proactive program designed to encourage and engage youths to participate in constructive and supervised athletic activities. The goals of the program are to promote sportsmanship,benevolence, friendship, sociability, good will,tolerance and to provide a meeting place for the promotion of common interest of youths. 230 POLICE . _ III, NPRIM"M MIR ' 'P, I MR 1, FIRMIMM OPERATIONS BUREAUS Program Description (continued) Traffic Enforcement Unit I The Area I Traffic Enforcement Unit(TEU) is comprised of a supervising sergeant and four PO-III positions; and the Area II TEU is comprised of a supervising sergeant and 3 four PO-III positions. The major responsibilities of TEU are to enforce traffic laws and 3 investigate traffic deaths utilizing specialized skills (i.e., computerized diagramming of 3 accident scenes). 3 Program Objectives i 1. To achieve a burglary clearance rate of 30%. 2. To achieve a theft/auto theft clearance rate of 30%. 3. To achieve a robbery clearance rate of 60%. 4. To maintain a sexual assault clearance rate of 80%. 3 5. To attain at least a 65% service of court documents received. 6. To conduct 720 hard drug investigations (heroin,cocaine and crystal methamphetamine). I 7. Crime Lab to achieve an assignment clearance rate of 90%. 8. HI-PAL to serve 60 youths in three age groups for each month and a 36%participation of "at-risk youths" out of all youths served. 9. Community policing program to complete at least 40 problem-solving activities and 40 crime prevention activities annually through the development of partnerships directed at resolving community-police problems, resulting in the improvement of the quality of life for all citizens. 10. Community policing program to complete at least 96 abandoned vehicle/beautification projects annually through the development of partnerships with the community. 11. To provide at least four D.A.R.E. curriculum(core classes) and/or training per month 3 through the department's school resource officer program. 3 i Program Highlights i Criminal Investigation Section (CIS) i 3 The Area I Criminal Investigation Section (CIS) 3 During FY 2018-19, the Area I Criminal Investigation Section(CIS) investigated 775 crimes. Of those, 204 were burglaries, 130 were thefts and 156 were financial crimes. Area I detectives investigated three murder cases and 13 attempted murder cases. i 231 POLICE OPERATIONS BUREAUS Program Highlights (continued) The Area 11 Criminal Investigation Section (CIS) During FY 2018-19,the Area 11 Criminal Investigation Section(CIS) investigated 399 crimes. Of those, 171 were burglaries, 58 were thefts, and 20 were financial crimes cases. Area 11 detectives investigated one murder and five attempted murder cases. Juvenile Aid Sections (JAS) The Area I Juvenile Aid Section (JAS) During FY 2018-19, the Area I Juvenile Aid Section(JAS)investigated 404 cases. Of those, 121 were reports of sexual assaults and 40 were reports of domestic violence. In addition,the Area I JAS investigated 316 investigations of juveniles involved in serious crimes and status offenses (such as runaway, truancy, protective and placement services, and curfew violations). The Area 11 Juvenile Aid Section (JAS) During FY 2018-19,the Area 11 Juvenile Aid Section(JAS) investigated 235 crimes. Of those, 98 were sexual assaults, and 13 were reports of domestic violence. In addition,the Area 11 JAS investigated 126 cases of juveniles involved in serious crimes and status offenses (such as runaway, truancy, protective and placement services, and curfew violations). Vice Section The Area I Vice Section In FY 2018-19, Area I Vice Section officers conducted 685 drug investigations, resulting in 272 arrests. In addition, Area I Vice officers recovered the following illegal drugs: • 24.18 pounds of crystal methamphetamine • 464 marijuana plants • 28.1 pounds of dried marijuana • 294.38 grams of heroin • 129.2 grams of cocaine 232 POLICE R ...... .. . ... , "IP. OPERATIONS BUREAUS Program Highlights (continued) The Area II Vice Section In FY 2018-19, Area II Vice officers conducted 322 drug investigations,resulting in 110 arrests. In addition,Area II Vice officers recovered the following illegal drugs: • 15.25 pounds of crystal methamphetamine • 2,247 marijuana plants • 68.5 pounds of dried marijuana • 4.99 ounces of heroin 16.3 ounces of cocaine Crime Lab During FY 2018-19,the Crime Lab personnel cleared 693 cases of the 693 cases assigned, for a 100%clearance rate. Patrol Division The South Hilo Patrol Division South Hilo Patrol operates the East Hawaii detention center, which holds pretrial detainees for the four police districts that comprise Area I Operations: South Hilo,Puna, North Hilo, and Hdmakua. During FY 2018-19, officers of the South Patrol Division were assigned to a total of 5,085 criminal calls for service and 9,000 non-criminal calls for service, issued a total of 17,324 citations, and responded to 321 major traffic collisions. Of the criminal calls for service: • One murder case was reported, as compared to one reported last fiscal year; • No attempted murder cases were reported, as compared to two reported last fiscal year, for a 200% decrease; • Twenty-two robbery cases were reported, as compared to 37 reported last fiscal year, for a 40% decrease; • 203 burglary cases were reported, as compared to 178 reported last fiscal year, for a 14%increase; • 525 assault cases were reported, as compared to 434 reported last fiscal year, for a 21% increase; 233 POLICE OPERATIONS BUREAUS Program Highlights (continued) • 256 theft from vehicles (unauthorized entry into a motor vehicle) cases were reported, as compared to 291 reported last fiscal year, for a 12% decrease; • 63 theft of motor vehicle (unauthorized control of a propelled vehicle) cases were reported, as compared to 81 reported last fiscal year, for a 22%decrease. Of the citations issued: • 1,298 were for speeding violations; * 3,156 were for moving violations; • 8,227 were for regulatory violations; • 657 were for seat belt violations; • 489 were for use of mobile electronic device (cell phone)while driving; • 77 were for child restraint violations. The South Hilo community policing unit is part of the South Hilo District and the unit's officers work closely with communities in the district to identify community concerns and develop solutions through problem solving. The South Hilo community police officers maintain communication with the community through regular meetings with businesses and neighborhood watch groups to address criminal, traffic and other issues. They also conduct projects with community members such as graffiti clean-up,park beautification, and awareness"sign waving." The unit continues to work with other government and private agencies,businesses and community members to work towards safer neighborhoods and communities. Community policing officers as part of their duties conduct bicycle and foot patrols to improve law enforcement presence for residents and visitors. The school resource officers are assigned to Hilo Intermediate School and Waiakea Intermediate School. The officers through positive relationships provide law-related counseling, law-related education and law enforcement at the schools. As one of their education components, School Resource Officers provide D.A.R.E. (Drug Abuse Resistance Education) classes during the year. They also provide classes on anti- bullying, internet safety and making good choices. The officers establish rapport with students and staff at the schools, forming a bond based on trust between the school and police. 234 i 1 i i r r 3 a POLICE OPERATIONS BUREAUS Program Highlights (continued) Notable events that community police officers worked with other groups and agencies were the Merrie Monarch Festival, Downtown Hilo Ho`olaule`a, July 4th festivities, D.A.R.E. Day,Hilo Heart Walk, Big Island Triathlon, Project Impact, Shop with a Cop, Coffee with a Cop, Graffiti paint over and beautifications projects, Halloween safety presentations, police station tours, Winter Classic Basketball Tournament, and Endless Summer Basketball Tournament. The Puna Patrol Division During FY 2018-19, officers of the Puna Patrol Division were assigned to a total of 2,668 criminal calls for service and 7,532 non-criminal calls for service, issued a total of 8,586 citations, and responded to 179 major traffic collisions. Of the criminal calls for service: • 11 murder cases were reported, as compared to two reported last fiscal year, for a 450% increase; • One attempted murder case was reported, as compared to 12 reported last fiscal year, for a 92% decrease; • 13 robbery cases were reported, as compared to 22 reported last fiscal year, for a 41% decrease; • 303 burglary cases were reported, as compared to 272 reported last fiscal year, for a 12%increase; • 222 assault cases were reported, as compared to 265 reported last fiscal year, for a 9% decrease; • 187 theft from vehicles (unauthorized entry into a motor vehicle) cases were reported, as compared to 126 reported last fiscal year, for a 48%increase; • 37 theft of motor vehicle (unauthorized control of a propelled vehicle) cases were reported, as compared to 87 reported last fiscal year, for a 57% decrease. Of the citations issued: • 1,121 were for speeding violations; • 1,129 were for moving violations; • 3,101 were for regulatory violations; • 430 were for seat belt violations; • 280 were for use of mobile electronic device (cell phone)while driving; • 14 were for child restraint violations. I } 235 i I i I i POLICE IF'! P _ _ m a �... OPERATIONS BUREAUS i i Program Highlights (continued) i Community policing officers in Puna continue to partner with neighborhood watch groups in crime prevention, community awareness and problem solving. Many issues regarding the recovery effort of Pahoa were handled by the community policing officers including an increase in community meetings and police presence with foot patrols. The North Hilo Patrol Division � During FY 2018-19, officers of the North Hilo Patrol Division were assigned to a total of 111 criminal calls for service and 534 non-criminal calls for service, issued a total of 1,508 citations, and responded to seven major traffic collisions. Of the criminal calls for service: • No murder case was reported, as compared to none reported last fiscal year; • No attempted murder cases were reported, as compared to none reported last fiscal year; • No robbery cases were reported, as compared to none reported last fiscal year; • Six burglary cases were reported, as compared to 11 reported last fiscal year, for a 45% decrease; • Three assault cases were reported, as compared to four reported last fiscal year, for a 25% decrease; • 11 theft from vehicles (unauthorized entry into a motor vehicle) case was reported, as compared to one reported last fiscal year, for a 1,000% increase; • Five theft of motor vehicle (unauthorized control of a propelled vehicle) case was reported, as compared to one reported last fiscal year, for a 400%increase. Of the citations issued: • 516 were for speeding violations; • 129 were for moving violations; • 461 were for regulatory violations; • 73 were for seat belt violations; • 37 were for use of mobile electronic device (cell phone) while driving; • None for unsafe vehicles. The North Hilo community policing officer(CPO)partnered with the Hamakua District CPO and school resource officer (SRO)to better serve the community. In the North Hilo District,they assisted with drug free bash celebrations with the Queen Lili`uokalani Children's Center and the Big Island Biker Festival at Laupahoehoe Point. 236 POLICE � M.......... _ OPERATIONS BUREAUS Program Highlights (continued) The Haznakua Patrol Division During FY 2018-19, officers of the Hamakua Patrol Division were assigned to a total of 660 criminal calls for service and 2,285 non-criminal calls for service, issued a total of 2,219 citations, and responded to 29 major traffic collisions. Of the criminal calls for service: • No murder case was reported, as compared to one reported last fiscal year, for a 100% decrease; • No attempted murder cases were reported, as compared to none reported last fiscal year; • No robbery case was reported, as compared to none reported last fiscal year; • 19 burglary cases were reported, as compared to 20 reported last fiscal year, for a 5% decrease; • 15 assault cases were reported, as compared to 21 reported last fiscal year, for a 29% decrease; • 70 theft from vehicles (unauthorized entry into a motor vehicle) cases were reported, as compared to 69 reported last fiscal year, for a 1.5%increase; • One theft of motor vehicle(unauthorized control of a propelled vehicle) case was reported, as compared to 12 reported last fiscal year, for a 92% decrease. Of the citations issued: • 526 were for speeding violations; • 276 were for moving violations; • 810 were for regulatory violations; • 120 were for seat belt violations; • 79 were for use of mobile electronic device (cell phone) while driving; • 5 were for child restraint violations. The school resource officers work with school administrators and personnel at the Honoka`a and Pa`auilo schools to reduce incidents of bullying, truancy,thefts, and drug activity. Community policing officers and school resource officers continued to work with neighborhood watch organizations, schools, and community organizations to address various community concerns. Some of the major community events with which they were involved included the Annual Western Week parade and block party, Honoka`a Peace Day Fair, and the popular First Friday events in Honoka`a. 237 POLICE OPERATIONS BUREAUS Program Highlights (continued) 3 The Kona Patrol Division 1 The Kona Patrol Division operates out of the Kealakehe police station,which houses the West Hawaii detention facility that holds pretrial detainees for the four police districts that comprise Area II Operations: Kona, South Kohala,North Kohala, and Ka`u. The Kona Patrol Division also operates a firearms registration section and an evidence section. During FY 2018-19, officers of the Kona Patrol Division were assigned to a total of 4,065 criminal calls for service and 7,845 non-criminal calls for service, issued a total of 18,867 citations, and responded to 389 major traffic collisions. Of the criminal calls for service: • Four murder cases were reported, as compared to two reported last fiscal year, for a 100%increase; • One attempted murder case was reported, as compared to three reported last fiscal year, for a 200% decrease; • 14 robbery cases were reported, as compared to ten reported last fiscal year, for a 40%increase; * 137 burglary cases were reported, as compared to 93 reported last fiscal year, for a 47.13% increase; • 236 assault cases were reported, as compared to 208 reported last fiscal year, for a 13.46% increase; • 306 theft from vehicles (unauthorized entry into a motor vehicle) cases were reported, as compared to 113 reported last fiscal year, for a 171%increase; • 217 theft of motor vehicle (unauthorized control of a propelled vehicle) cases were reported, as compared to 133 reported last fiscal year, for a 63%increase. Of the citations issued: • 1,801 were for speeding violations; j • 2,864 were for moving violations; • 7,775 were for regulatory violations; • 767 were for seat belt violations; • 718 were for use of mobile electronic device (cell phone) while driving; • 57 were for child restraint violations. ! i 238 i f I i POLICE a1 111,11, w _� u, _ . Pi OPERATIONS BUREAUS Program Highlights (continued) The Kona evidence section, which is staffed by two evidence custodians, is responsible for the storage and preservation of more than 74,000 pieces of evidence recovered in criminal investigations. Approximately 5,500 pieces of evidence were processed during this fiscal year. The preservation of these pieces of evidence is critical to the successful prosecution of the criminal cases. Evidence is stored at the main Kealakehe police evidence room as well as a warehouse owned by the County in the Kaloko area. The Kona District community policing officers focused on addressing community-related issues in the North and South Kona areas. Their responsibilities also include bicycle patrol in the Alii Drive area and beach sweeps to ensure the safety of the tourist community and businesses and to address the growing number of transient homeless persons attracted to the warm climate. Their problem-solving efforts include spearheading neighborhood watch groups and crime reduction details. i The school resource officers are assigned to Konawaena Middle School and Kealakehe Intermediate School. In addition to teaching D.A.R.E. classes,they provide students with information on anti-bullying, internet safety, laws and ordinances, and a variety of other topics. The school resource officers establish a rapport with the students so that they 3 perceive police officers as more approachable. They provide a liaison between the school and the police department. 3 The South Kohala Patrol Division I During FY 2018-19, officers of the South Kohala Patrol Division were assigned to a total of 1,051 criminal calls for service and 2,256 non-criminal calls for service, issued a total of 7,714 citations, and responded to 112 major traffic collisions. Of the criminal calls for service: • Two murder cases were reported, as compared to none reported last fiscal year, for a 200%increase; • One attempted murder case was reported, as compared to none reported last fiscal year, for a 100% increase; • One robbery case was reported, as compared to one reported last fiscal year; a 239 !i POLICE 1 ri.............. . _ OPERATIONS BUREAUS Program Highlights (continued) • 54 burglary cases were reported, as compared to 38 reported last fiscal year, for a 42% increase; • 54 assault cases were reported, as compared to 41 reported last fiscal year, for a 32% increase; • 58 theft from vehicles (unauthorized entry into a motor vehicle) cases were reported, as compared to 47 reported last fiscal year, for a 23% increase; • 29 theft of motor vehicle (unauthorized control of a propelled vehicle) cases were reported, as compared to 31 reported last fiscal year, for a 6.5% decrease. Of the citations issued: • 1,114 were for speeding violations; • 1,275 were for moving violations; • 3,006 were for regulatory violations; • 368 were for seat belt violations; • 437 were for use of mobile electronic device (cell phone)while driving; • 36 were for child restraint violations. Community policing officers hosted or participated in many events in the Waikoloa and Waimea areas, to include outreach programs, Keiki ID,movie nights and other activities at several low income housing complexes, various community-sponsored events, health and safety fairs hosted by various groups, annual celebrations, and parades that include the Waimea Christmas Parade. They also set up and attended neighborhood watch meetings with various groups. The North Kohala Patrol Division During FY 2018-19, officers of the North Kohala Patrol Division were assigned to a total of 238 criminal calls for service and 723 non-criminal calls for service, issued a total of 2,270 citations, and responded to 13 major traffic collisions. Of the criminal calls for service: • No murder cases were reported, as compared to none reported last fiscal year; • No attempted murder cases were reported, as compared to two reported last fiscal year, for a 200% decrease; • No robbery cases were reported, as compared to none reported last fiscal year; 240 POLICE OPERATIONS BUREAUS 3 I Program Highlights (continued) • 19 burglary cases were reported, as compared to 12 reported last fiscal year, for a 58%increase; • 16 assault cases were reported, as compared to 12 reported last fiscal year, for a 33% increase; • 55 theft from vehicles (unauthorized entry into a motor vehicle) cases were reported, as compared to 21 reported last fiscal year, for a 162%increase; • Six theft of motor vehicle (unauthorized control of a propelled vehicle) cases were reported, as compared to three reported last fiscal year, for a 100% increase. Of the citations issued: • 628 were for speeding violations; i • 309 were for moving violations; • 668 were for regulatory violations; • 160 were for seat belt violations; • 97 were for use of mobile electronic device (cell phone)while driving; • Five were for child restraint violations. i The North Kohala community policing officer participated with the community in annual a events to include the Kamehameha Day Parade, Skate Day, and Toys for Tots. The D.A.R.E. program was placed on a brief on hold and will now resume with the community policing officer being trained in the curriculum. The Ka`u Patrol Division During FY 2018-19, officers of the Ka`u Patrol Division were assigned to a total of 1,058 criminal calls for service and 1,683 non-criminal calls for service, issued a total of 3,769 citations, and responded to 39 major traffic collisions. 3 Of the criminal calls for service: • Six murder cases were reported, as compared to none reported last fiscal year, for a 600% increase; • One attempted murder case was reported, as compared to two reported last fiscal year, for a 50%decrease; • Three robbery cases were reported, as compared to four reported last fiscal year, for a j 25% decrease; i i 241 POLICE OPERATIONS BUREAUS Program Highlights (continued) • 92 burglary cases were reported, as compared to 84 reported last fiscal year, for a 10%increase; • 79 assault cases were reported, as compared to 98 reported last fiscal year, for a 19% decrease; 0 35 theft from vehicles (unauthorized entry into a motor vehicle) cases were reported, as compared to 25 reported last fiscal year, for a 40%increase; ® 48 theft of motor vehicle (unauthorized control of a propelled vehicle) cases were reported, as compared to 35 reported last fiscal year, for a 37% increase. Of the citations issued: • 625 were for speeding violations; • 645 were for moving violations; • 1,514 were for regulatory violations; • 155 were for seat belt violations; • 47 were for use of mobile electronic device (cell phone)while driving; • 21 were for child restraint violations. Ka`u community policing officers continue to work with the community to establish partnerships and work on community projects. Some of the neighborhood watch groups include Discovery Harbour, Green Sands Subdivision, and Hawaiian Ocean View Estates. Some of the projects include HI-PAL tournaments, community clean-up projects, and training and education for the community based groups. They are also involved in local school activities that include"Keiki ID". The Traffic Enforcement Units (TEU) Area I TEU In FY 2018-19, Area I TEU investigated eight fatal crashes that killed eight people: one fatality was related to alcohol,two fatalities were related to drugs, and no fatalities were related to both alcohol and drugs. Area I TEU officers conducted 124 DUI sobriety checkpoints, arrested 174 drivers who were under the influence of intoxicants and conducted 104 seat belt and distracted driver checkpoints. Area I TEU officers also issued 4,431 moving citations, of which 2,280 were for speeding. They issued 2,259 regulatory citations and made 44 other arrests. 242 i i i POLICE OPERATIONS BUREAUS Program Highlights (continued) Area II TEU In FY 2018-19, Area II investigated 21 fatal crashes that killed 21 people: four fatalities were related to alcohol, four fatalities were related to drugs and five fatalities were related to both alcohol and drugs. Area II TEU officers conducted no DUI sobriety checkpoints, arrested 12 drivers who were under the influence of intoxicants and conducted 25 seatbelt and distracted driver checkpoints. Area 11 TEU officers also issued 369 moving citations, of which 799 were for speeding. In addition,they issued 403 regulatory citations and made 53 other arrests. Program Measures FY 2018-19 FY 2019-20 FY 2020-21 Actual Budget Estimate Criminal Investigation Section Robbery Clearance Rate 32% 60% 60% Juvenile Aid Section Sexual Assault Clearance Rate 53% 80% 80% Vice Section Hard Drug Cases 1,369 >=760 >=760 Crime Lab Assignment Clearance Rate 102% 90% 90% HI-PAL Participation in 5-8 age group 106 >=240 >=240 Participation in 9-12 age group 186 >=240 >=240 Participation in 13-17 age group 115 >=240 >=240 "At risk"Youth Participation 21°% 30% 30% Presentations/Clinics 24 24 24 Community Policing Program D.A.R.E Curriculum or In-Service Training 186 48 48 Problem Solving Activities 309 24 24 Crime Prevention Activities 193 24 24 Abandoned Vehicle/Beautification Projects 183 48 48 243 i POLICE P111— �, �s� . OPERATIONS BUREAUS Program Measures (continued) Traffic Enforcement Unit(TEU) DUI Checkpoints 124 >=84 >=84 DUI Arrests 143 n/a* n/a* Roadside Screening 129 >=72 >=72 Moving Citations 6,157 n/a* n/a* Regulatory Citations 2,820 n/a* n/a* I Departmental(Island-wide)Measures DUI Arrests 1,081 n/a* n/a* j Traffic Citations Issued 50,034 n/a* n/a* Burglary Clearance Rate 19% 30% 30°I° Theft/Auto Theft Clearance Rate 20% 30% 30% Court Documents 48% 65% 65% n/a*=Statistical information,no projected numbers provided as the department does not support a quota system for citations or arrest. Program Expenditures FY 2018-19 FY 2019-20 FY 2020-21 Operations Bureau Actual Budget Re uest Number of Positions 461 493 494 Salaries and Wages 40,348,514.20 43,569,260 45,781,917 Operations 2,252,347.38 2,643,529 2,617,029 Program Total 42,600,861.58 46,212,789 48,398,946 HI-PAL Number of Positions 1** 1** 1** Salaries&Wages j 45,095.52 43,308 47,313 Operations 11,063.06 16,500 16,500 Program Total 56,158.58 59,808 63,813 **HI-PAL position included in Personnel Position Summary Clerk III count below I i 244 a POLICE F-1 IMP RIM OPERATIONS BUREAUS Personnel Position Summary FY 2018-19 FY 2019-20 FY 2020-21 Position Title Actual Authorized Request Assistant Police Chief 2 2 2 Clerk III(includes HI-PAL**) 6 7 7 Criminalist II 2 2 2 Criminalist III 1 1 1 Custodian/Groundskeeper 1 4 4 4 Custodian/Groundskeeper I(1/2T) 1 2 2 Custodian/Groundskeeper I(1/4T) 4 3 3 Detective 38 38 38 Police Captain 9 9 9 Police District Operations Assistant 1 1 1 Police Evidence Custodian 2 2 2 Police Evidence Specialist I1 2 4 4 Police Investigative Operations Clerk 6 6 6 Police Lieutenant 18 19 19 Police Major 2 2 2 Police Officer 11 315 334 336 Police Operations Clerk 6 6 6 Police Sergeant 35 45 45 Polygraph Examiner 1 1 1 Secretary 2 2 2 Sexual Assault Forensic Nurse Coordinator 1 1 1 Storeroom Clerk 1 I 1 Victims Services Assistant(Tem ) 1 1 1 Total 461 493 495 245 POLICE MISCELLANEOUS Program Expenditures FY 2018-19 FY 2019-20 FY 2020-21 Actual Budget Request Investigating Cause of Death 629,999.99 565,000 565,000 Training Account 119,135.02 120,000 120,000 Police Sobriety Test 137,815.50 138,000 138,000 Asset Forfeitures 7,060.31 700,000 700,000 Police Private Contributions - 20,000 20,000 Total Miscellaneous 894,010.82 1,543,000 1,543,000 i i i i i i i i i i 246 POLICE GRANT REVENUES GRANT REVENUES Program Description To continue active efforts in obtaining funding through federal and state-sponsored grants to augment the department's budget in the areas of: 1. To continue providing for community relations, D.A.R.E. and youth programs. 2. To provide investigative operations personnel funding dealing with drug enforcement investigations. 3. To provide necessary equipment,manpower,training and for public education in dealing with Traffic Enforcement,to include speeding violations, drunk driving, seatbelt enforcement and motor vehicle occupant protection. 4. To provide SAFE nurses with stand-by pay to deal with sexual assault and domestic violence investigations. 5. To provide investigative operations personnel funding dealing with Wanted Fugitives, Counterfeiting of U.S. Currency and Violent Crimes. Program Objectives 1. HI IMPACT(Hawai`i HIDTA$208,100) -To combat the methamphetamine (ICE) problem in the County of Hawaii by conducting various sting operations. 2. Occupant Protection(State Department of Transportation$90,000) - To conduct seatbelt enforcement and child restraint roadblocks. 3. High Speed Enforcement(State Department of Transportation$171,036) - To provide for additional enforcement dealing with speeding violations. 4. Roadblock Program (State Department of Transportation, Sobriety Checkpoint $200,000)to conduct DUI roadblocks to minimize fatalities and injuries. 5. Traffic Investigation (State Department of Transportation$105,840) - To reduce the number of alcohol-related fatalities and injuries, increase public awareness, and provide a constant deterrence against drunk driving. 6. Data Records (State Department of Transportation $56,520) - To transfer completed Motor Vehicle Accident Reports (MVAR)to Hawaii Department of Transportation (HDOT) within three months and HPD traffic citations to the District Courts within six days of issuance to ensure compliance with national standards. 7. SAFE Standby Pay (State Department of the Attorney General $56,000) - To improve the department's response to violent sex crimes,physical abuse and crimes of violence against women. 247 I I I POLICE GRANT REVENUES . Program Objectives (continued) I 8. Distracted Driving(State Department of Transportation$65,000)—To reduce the number of drivers using an electronic mobile device while operating a motor vehicle by conducting checkpoints and issuing citations. 9. Department of Health—Tobacco Sting (State Department of Health$16,000)—To provide continued enforcement of the State Law Prohibiting Alcohol Sales to minors in the County of Hawaii. 10. Increasing Quality Forensic Services—(State Department of the Attorney General $65,000)—For the purpose of paying for quality Forensic Services by continuous updated forensic sciences training and the purchase of a digital analytical balance with data print out accessories. 11. Wireless E911 Fees—(Hawai`i Enhanced 911 Board $1,275,000)—For expenditures associated with the deployment of Wireless Enhanced 911 System. 12. SANE/SART Training(State Department of the Attorney General $350,000)— Provide SANE personnel training,technical assistance and information to respond to violent crimes, physical abuse and crimes of violence against women. 13. US Marshall Service—Hawai`i Fugitive Task Force ($12,000)—To assist with overtime incurred to HCPD Officers working with the United States Marshall Service on the enforcement and capture of fugitives wanted under the Hawaii Fugitive Task Force Initiative. 14. United State Secret Service ($10,000)—To assist in the enforcement and protection of high governmental officials and the prevention of counterfeiting of U.S. Currency and securing the nation's critical infrastructures, specifically in the areas of cyber, banking and finance. 15. Safe Streets/Violent Crimes Task Force (Federal Bureau of investigation—FBI $50,000)—For the purpose of identifying and targeting for prosecution criminal enterprise groups responsible for drug trafficking, money laundering, alien smuggling and other violent crimes. 16. State-wide Multi-Jurisdictional Drug Task Force (SMDTF)—State Department of the Attorney General ($50,000)—For the purpose of reducing drug threats and drug related crimes and incorporating multi-agency collaboration. 17. Priority Drug Analyses Productivity— State Department of the Attorney General ($175,000)—For the purpose of paying for Gas Chromatography/Mass Spectrometry and Fourier Transform Infrared Spectroscopy instrumentation for the identification of controlled drugs. 18. Local JAG Program—U.S. Department of Justice ($114,000)—For the purpose to purchase a driving simulator for the Police Department's Emergency Vehicle Operator Course. 248 POLICE R r 1 . GRANT REVENUES Program Expenditures FY 2018-19 FY 2019-20 FY 2020-21 Actual Budget Request Number of Positions - - - Salaries and Wages 339,251.29 689,000 609,500 Operations 2,929,318.52 2,075,900 2,446,400 Equipment 332,658.82 370,200 615,200 Program Total 3,601,228.63 3,135,100 3,671,100 Personnel Position Summary FY 2018-19 FY 2019-20 FY 2020-21 Position Title Actual Authorized Request Police Officer 11(Tem ) - - - Total - - - 249 � ) ; ) PROSECUTING ATTORNE-1-/Y ) ] ] � \ � } � l PROSECUTING ATTORNEY DEPARTMENT SUMMARY Mission Statement The Office of the Prosecuting Attorney pursues justice with integrity and commitment. Department Goals 1. To strive for just disposition of criminal cases and promote public safety and order through timely, efficient, and effective prosecution. 2. To ensure that victims and witnesses of crimes are treated with respect, courtesy, and sensitivity in their cooperation with criminal prosecution. 3. To improve the criminal justice system by identifying areas of need and working collaboratively with other criminal justice agencies and the community. 4. To encourage and promote crime prevention and early intervention initiatives to improve the quality of life on the Big Island. 5. Identify,promote and implement new and innovative approaches to solving crime problems. Funding Source and Position Count General Fund $ 7,844,294 General Fund 93 Grant Revenue $ 3,081,920 Grant Revenue 1 Other 28 Other $ 250,000 Total Budget: $11,176,214 Total Number of Positions 121 250 PROSECUTING ATTORNEY GENERAL PROSECUTION Program Description The Office of the Prosecuting Attorney is charged with the duty to see that the laws are faithfully executed and enforced within the County of Hawaii. Violations of State and County laws, ordinances, rules and/or regulations are prosecuted on behalf of the community. The deputy prosecuting attorneys prosecute cases in the Family Courts, seven District Courts and four divisions of Circuit Courts in Hawaii County. This involves all criminal matters including preliminary hearings, grand jury sessions, arraignment calendars, motions,hearings,pretrial conferences and trials. In addition,they handle all appeals before the Hawaii Appellate Courts as well as the Federal Appellate Courts. Deputy prosecutors screen all criminal referrals made by police and other law enforcement agencies and are available 24 hours per day, seven days a week for juvenile detention and felony conferrals. The Office continues its efforts to attend to the needs of victims and witnesses as they go through the criminal justice process. The Office seeks victim's input for and notifies victims of case disposition. The Office provides training for staff to maintain and improve their specialized skills. In addition,the Prosecuting Attorney deputies and staff provide training for police recruits and refresher training for police officers as well as to other law enforcement agencies and community organizations. The staff participate in career fairs and job shadowing and prepare appropriate educational presentations to students and faculty on the justice system, careers as a prosecutor and the risks and consequences of involvement in illegal activity. In an effort to reduce crime and promote public safety the Office is actively involved in several initiatives that address juvenile delinquency and promote community involvement in identifying and addressing public safety issues. The Office is actively supporting the Big Island Juvenile and Adult Drug Court, Veteran's Court, Environmental Court and Adult Mental Health Jail Diversion Program. In addition, we are collaboratively working to address elder issues, domestic violence, sexual assault, homelessness, efforts to reduce recidivism and establish the Big Island Juvenile Intake and Assessment Center. These programs strive to balance the individual service needs of the individual,the legal requirements of the courts, and the safety needs of the community. Whenever possible, the Office seeks funding for specialized units and demonstration projects. 251 PROSECUTING ATTORNEY GENERAL PROSECUTION Program Objectives Core prosecution and victim services 1. Attend all courts in the County and prosecute all violations of State and County laws, ordinances and regulations. 2. Maintain a professional, dedicated and trained staff to carry out the duties of the Prosecuting Attorney as defined under the County Charter. 3. Attend to the needs of victims and witnesses as they go through the criminal justice system to include providing restorative justice options, case information, assistance with restitution and crime victim compensation and referrals to appropriate agencies. 4. Expand criminal case processing improvements utilizing technology within the office as well as among criminal justice system partners. 5. Provide statewide Traffic Safety Resource Prosecutor to develop effective enforcement strategies to reduce highway offenses and traffic crashes. 6. Maintain a prosecution unit to continue working collaboratively with police investigators and other agencies to improve the outcome for victims of violent crimes and crimes against a person. Maintain a goal of holding these offenders accountable. Improving the criminal justice system 1. Coordinate two training/educational workshops to improve the criminal justice system. 2. Meet quarterly with the Hawaii County Police Department to discuss joint initiatives,policies, and procedures to improve investigations and prosecutions. 3. Meet monthly with the police, courts, Children's Justice Center, Sexual Assault Nurse Examiners (SANE), Department of Health, service providers and others to improve handling of domestic violence, child abuse and sexual assault cases. 4. Meet quarterly with Hawaii criminal justice agencies to discuss appropriate interventions and consequences for offenders. Community initiatives to promote crime prevention and intervention and other efforts 1. Support juvenile delinquency prevention and intervention initiatives. 2. Support domestic and family violence prevention and intervention initiatives. 3. Support neighborhood watch and other community-based crime prevention and education initiatives. 4. Coordinate two training/educational workshops to promote crime prevention and early intervention initiatives. 5. Support the Committee on the Status of Women, formerly under the Mayor's Office. 252 PROSECUTING ATTORNEY GENERAL PROSECUTION Program Highlights Traditional Prosecution 1. The Prosecutors Office successfully prosecuted cold cases and continues to evaluate and review these cases,to include homicides, child abuse and sexual assault cases where sex assault kits were collected and only tested recently with the award of state funds to complete the testing. 2. The Prosecutors Office successfully prosecuted numerous cases to include the successful prosecution of a former pharmacy student of child abuse for possession numerous images of sexually abused children. This case was the first of its kind to be initiated by investigators in the Office of the Prosecuting Attorney. Deputies have successful prosecuted and handled appeals for numerous cases including homicides, sexual assault, drug and firearm possession, domestic violence,traffic offenses to include operating vehicle while impaired trials. 3. The Prosecutors Office created training opportunities for all deputies. This included basic and advanced trial skills, and specialized training to handle sexual assault, traffic safety, domestic violence, and other types of cases requiring specialized knowledge. 4. The Prosecutor's Office is committed to holding offenders accountable regardless of station or status. Victim Services 1. In our Victim's Assistance Unit,we provided assistance to 6,123 persons, which included service to 3,936 victims of crime and their significant others. 2,768 victims were victims were for crimes against a person, i.e. homicide, assault, abuse of family household member, robbery, etc. 1,464 were victims of property crimes, and 104 were victims of other types of crimes, i.e.,harassment, dog bites,trespass. The unit also served 142 secondary victims,which are parents or guardians of minor victims of sexual assault. We served 1,487 witnesses of crimes as well. 2. In our Restorative Justice Program, 66 adult cases screened for victim offender conferences. Twenty-six approved for possible conference. Eight conferences were completed and 14 are in process. Four were returned to the prosecutor because parties did not wish to participate. 3. Four cases were referred in the last six months for post-conviction victim offender dialogues. These cases involved, assault, attempted murder, sexual abuse, and robbery). One case has completed (assault),two are in process (murder and robbery), and one is on hold for future consideration(sexual abuse). An additional dialogue was completed in the last six months from a case that referred in a previous period. Nine other cases referred in earlier periods are still being worked on. 253 PROSECUTING ATTORNEY GENERAL PROSECUTION Program Highlights (continued) 4. Our Restorative Justice Unit continued to work with HCCC to provide both Victim Impact Classes as well as Victim, Offender and Community—A Restorative Experience (VOCARE). 5. Through our Victim of Crime Act(VOCA) grant, we provided training to a Hilo team and a Kona team (DPA, Victim/Witness Counselor, &Investigator)to attend comprehensive trainings in Portland and Dallas to ensure that victims are provided services from those trained on the needs of victims. 6. Through our VOCA grant, we provided training to Pat Breault, our facility dog's handler, to attend the annual Courthouse Dog Conference in Seattle. Criminal Justice System 1. The Victim Offender Conferencing program screened 165 cases. Forty-six cases were accepted into the Program. Nineteen cases were successfully resolved. Ten cases are still moving through the process, and 17 cases were referred back to prosecution and parties were unwilling to participate. There are currently 12 trained community volunteer facilitators, eight of whom are actively working on cases. 2. Our Restorative Justice Unit continued to work with HCCC to provide Victim Impact Classes. 3. The Office participated in the formation of the Hawaii Sexual Assault and Response and Training Program to address the manner in which sexual assault evidence collection kits are processed and tracked, and to ensure that victims of sexual assault are informed of their rights under that law. 4. Prosecutor office staff participated in two Domestic Violence Fatality Reviews. 5. The Office was awarded two federal grants with the overarching goal to improve the system response to combat violent crime and to further investigate and prosecute sexual assault cases The Prosecutor's Office continuously uses the browser-based Discovery billing program that was developed in house. Through user feedback, improvements and enhancements are continuously being developed and implemented. The system assisted staff in handling 15,251 invoices which had a transaction value of$94,029. Juvenile Issues 1. Grant funding was received from the Department of Health, Alcohol and Drug Abuse Division to build County capacity to enhance substance abuse prevention system with a focus on underage drinking and other drug use by youth. 254 i I PROSECUTING ATTORNEY . .., GENERAL PROSECUTION j Program Highlights (continued) 2. Title II funding was received from the Department of Human Services, Office of I Youth Services to continue into fifth year of the Big Island Juvenile Intake and Assessment Center, providing immediate intervention for youth and also allowing police officers to return to public safety duties. 3. State General Funds received from the Department of Human Services, Office of Youth Services to expand the Big Island Juvenile Intake and Assessment Center to a location in West Hawaii. Community Strategies 1. The Victim Assistance Unit collaborated with Department of Education to provide training for two teachers to attend a restorative justice training on the mainland in an effort to continue restorative justice practices in our schools. 2. In collaboration with the Family Violence Interagency Committee,the Prosecutor's Office participated in Domestic Violence Vigils in Hilo, Kona, and Waimea with over 250 persons in attendance. 3. The Victim Assistance Unit organized a Victim Rights Week along with the STARS support group. They worked with Youth Challenge to create a visual display of all victims served in Hawaii County last year. 4. The Restorative Justice Program helped facilitate monthly Brown Bag luncheons for the community with the Ku`ikahi Mediation Center. 5. The Prosecutors office continues to attend neighborhood watch meetings and support community policing efforts to improve the quality of life on Hawaii Island. 6. The Prosecutors Office developed a data base tracking system to track reported squatting activity and has been working with community members and legislative representatives to formulate strategies to deal with issues related to squatters. 7. The Prosecutors Office participates in monthly meetings to address and coordinate responses to issues related to homelessness, domestic violence, and juvenile justice. 8. Facilitated monthly community stakeholders meeting of faith leaders in East Hawaii to collaborate with this sector on prevention and intervention activities. 9. The Prosecutor's Office collaborated with other community agencies for Aloha Alert gathering,to provide awareness to a violence-related death in the community. i i i i 255 j i I PROSECUTING ATTORNEY GENERAL PROSECUTION Program Highlights (continued) i 10. The Prosecutor's Office facilitated monthly Family Violence Interagency Committee meetings in both East and West Hawaii. 11. The Prosecutor's Office conjunction with Child and Family Service provided community programs in Waimea, Kona, and Hilo for National Victim's Rights Week. 12. The Prosecutor's Office provided Sexual Assault Response Team training to law enforcement, service providers, and other community members. 13. The Prosecutor's Office facilitated quarterly Substance Abuse Prevention Interagency meetings in both East and West Hawaii. 14. The Prosecutor's Office provided Substance Abuse Prevention Skills Training to prevention workers in the State of Hawaii. 15. The Prosecutor's Office coordinated with the Attorney General's Office, the Department of Human Services,the Hawaii State Coalition Against Domestic Violence, and the Department of Health to provide venues for Domestic Violence 101 classes in East Hawaii. 16. The Prosecutor's Office processed Contingency Relief Funding via 31 County Resolutions totaling$34,002 for the benefit of crime prevention and community strengthening projects on Hawaii Island. 17. The Prosecutor's Office facilitated monthly Big Island Juvenile Intake and Assessment Center interagency meetings in both East and West Hawaii. 18. The Prosecutor's Office coordinated statewide Highway Safety training for police and prosecutors. 19. The Prosecutor's Office provided ADAD grant funding for substance abuse prevention community stakeholders to attend capacity building trainings on Oahu. 20. The Prosecutor's Office provided ADAD grant funding for substance abuse prevention stakeholders (Salvation Army Intervention Services)to attend the 2019 Community Anti-Drug Coalitions of America Leadership Forum in Washington, DC. 21. The Office provided ongoing support to the Committee on the Status of Women. I I I i 256 i i PROSECUTING ATTORNEY GENERAL PROSECUTION Program Measures FY 2018-19 FY 2019-20 FY 2020-21 Actual Budget Estimate Charges: Opened during period 15,517 20,000 20,000 Accepted for prosecution 14,121 17,000 17,000 Disposed 8,705 10,000 10,000 Set for trial- Circuit Court 3,684 4,000 4,000 District Court 8,085 10,000 10,000 Family Court 1,568 2,000 2,000 Circuit Court calendars: Hilo 260 260 260 Kona 260 260 260 Misdemeanor calendar days: Hilo(a.m.and .m.) 208 208 208 Puna 156 156 156 South Kohala/Hamakua(includes Adult-DV) 72 72 72 North Kohala(includes Adult-DV) 12 12 12 Kona/Ka`u 260 260 260 Family Court(Juvenile)calendar days: Hilo,Puna 104 104 104 Kona 72 72 72 N.&S.Kohala/Hamakua 12 12 12 Family Court Adult-DV)calendar days: Hilo,Puna 104 104 104 Kona/Ka`u 72 72 72 S.Kohala 12 12 12 Drug Court(Adult): Hilo 52 52 52 Kona 52 52 52 Drug Court(Juvenile): Hilo 52 52 52 Kona 52 52 52 Veterans Treatment Court: Hilo 52 52 52 Kona 52 52 52 Mental Health Court/Jail Diversion(Hilo/Puna) 24 24 24 Mental Health Court/(Kona/Ka`u)District Ct 12 12 12 Environmental Court 12 12 12 257 I i a I 3 i PROSECUTING ATTORNEY . . ti,. __I, , GENERAL PROSECUTION Program Expenditures FY 2018-19 FY 2019-20 FY 2020-21 Actual Budget Request Number of Positions 93 92 93 Salaries and Wages 6,794,460.77 7,104,538 7,305,566 Operations 508,729.23 521,386 530,986 Equipment 1,225.00 200 200 Program Total 7,304,415.00 7,626,124 7,836,752 Personnel Position Summary FY 2018-19 FY 2019-20 FY 2020-21 Position Title Authorized Authorized Request Prosecuting Attorney I 1 1 1st Deputy Prosecuting Attorney 1 1 1 Account Clerk 1 1 I Accountant III 1 1 1 Business Manager 1 1 I Clerk 11 2 2 2 Clerk III 1 I 1 Deputy Prosecuting Attorney 32 32 32 Human Resources Assistant 1 1 1 Information Systems Analyst IV 1 1 1 Information Systems Analyst V I 1 1 Investigator IV 2 2 2 Investigator V 5 5 5 Investigator VI 1 1 1 Legal Clerk 1 5 5 5 Legal Clerk II 6 6 6 Legal Clerk II1 15 15 16 Legal Clerk IV 2 2 2 Private Secretary 1 1 1 Program Manager 1 1 1 Senior Account Clerk 1 1 1 Senior Clerk-Stenographer 1 - - Special Projects Coordinator 2 2 2 Supervising Legal Clerk I I 1 1 Supervising Legal Clerk II 1 1 1 VictimJWitness Program Director 1 1 I Victim/Witness Counselor I I I 1 Victim/Witness Counselor II 4 4 4 Total 93 92 93 258 PROSECUTING ATTORNEY _ . tiP . . "'_ MR!" GRANT REVENUES Program Description The Office of the Prosecuting Attorney receives and continually seeks funding from 3 Federal and State sources. These funds are used to implement innovative programs, 3 support prosecution efforts, educate the public, improve the criminal justice system, and purchase equipment that would not be possible with County funds. I i Program Objectives 1. Career Criminal- State Department of the Attorney General, $670,807. Twelve Employees—To provide quick identification,prosecution and conviction of those persons making a career of crime. I 2. Victim/Witness Assistance - State Department of the Attorney General, $118,669. I Two employees—To assist crime victims and witnesses and their families by providing information, counseling, and support services primarily to victims of violent and property crimes. 3. State Forfeitures—State Department of the Attorney General, Civil Recoveries Division, State of Hawaii, $200,000. For use to assist crime prevention and healthy communities at the discretion of the Hawaii County Prosecuting Attorney. 4. Federal Forfeitures -United States Department of Justice and US Treasury Department, $50,000. For use to assist crime prevention and healthy communities at the discretion of the Hawaii County Prosecuting Attorney. =3 i i 5. STOP Violence Against Women -U.S. Department of Justice, STOP Violence Against Women Formula Grant Program, $59,000. One Employee—To improve prosecution of domestic violence cases involving adult women by dedicating a deputy to handle these cases. 6. Crime Victims Assistance Program (VOCA) -U.S. Department of Justice, Office for Victims of Crime Formula Grant Program, $1,142,222. Twelve employees—To assist victims of crime through the judicial process, focusing on crimes such as homicide, sexual assault, child abuse and domestic violence. 7. Justice Assistance Grant (JAG)—U.S. Department of Justice funds for technology improvements, $150,000. 259 i i i 1I i i PROSECUTING ATTORNEY i i r__1 11 pp""pi q.. . p l,1 ,pig GRANT REVENUES i F Program Objectives (continued) 8. Traffic Safety Training Grant—U.S. Department of Transportation, $150,000 -To conduct statewide training to improve law enforcement system response to traffic crash cases and improve highway safety. 9. East Hawaii Big Island Juvenile Intake and Assessment Center(BIJIAC)— Hawai`i Office of Youth Services, $200,000—To support operation of a juvenile intake and assessment center in East Hawaii. 10. Substance Abuse Prevention Program—Hawai`i State Department of Health, Alcohol and Drug Abuse Division, $217,642—To fund a community assessment and strengthening of Substance Abuse Systems in the County of Hawaii. Paid for staff salaries and contracted services. 11. Agricultural Crimes Project—Hawai`i State Department of Agriculture, $115,124. One employee. To investigate agricultural crimes in Hawaii County. 12. West Hawaii Juvenile Intake and Assessment Center(BIJIAC)—Hawai`i Office of Youth Services, $210,000—To support operation of a juvenile intake and assessment center in West Hawaii. 13. USSS Electronic Crimes Task Force—U.S. Secret Service, $15,000—To reimburse overtime and other expenses related to official investigations by U.S. Secret Service's Hawaii Electronic Crimes Task Force. 260 r I t G i S 4i PROSECUTING ATTORNEY s GRANT REVENUES I i Program Expenditures I FY 2018-19 FY 2019-20 FY 2020-21 Actual Budget Request Number of Positions 27 28 28 Salaries and Wages 1,162,722.65 1,808,875 1,857,946 ! Operations 995,178.27 1,223,800 1,307,974 Equipment 47,700.13 164,500 166,000 Program Total 2,205,601.05 3,197,175 3,331,920 Note: Includes Federal and State Forfeitures Personnel Position Summary FY 2018-19 FY 2019-20 FY 2020-21 Position Title Authorized Authorized Request Clerk 11 1 1 2 Clerk III - - 1 Deputy Prosecuting Attorney 4 4 4 Investigator V(Tem ) 1 1 1 Investigator V 2 2 2 Legal Assistant II(Tem ) 1 1 I Legal Assistant II 1 1 1 Legal Clerk 1 3 3 2 Legal Clerk I(Tem ) 1 1 1 Legal Clerk I1 1 1 1 Legal Clerk III 2 2 2 Legal Clerk IV 1 1 1 Senior Clerk-Stenographer - 1 - Student Helper 1 1 1 Victim/Witness Counselor 1 2 2 2 VictimlWitness Counselor II 4 4 4 Victim Services Assistant(Temp) 2 2 2 Total 27 28 28 I 261 i 3 I I PROSECUTING ATTORNEY COMMITTEE ON THE STATUS OF WOMEN 3 Program Goals 1. To promote and support women in their roles in public and private sectors. 2. To act as a clearinghouse and coordinating body for activities and information supporting women and girls. 3. To create public awareness of the responsibilities,needs,potentials and contributions of women. 4. To seek improvements in educational, counseling programs and policies to meet the needs of women and girls in order to better prepare them for their roles in the community. 5. To work with the Hawaii State Commission on the Status of Women to improve the wellbeing of all women in the County and State. 6. To build and maintain relationships with federal, state, local and international agencies advocating for the status of women. Program Description The Hawaii County Committee on the Status of Women(CSW), working with the Hawaii State Commission on Status of Women(HSCSW),promotes equality for women and girls in the County by acting as a catalyst for positive change through advocacy, education, collaboration and program development. Program Objectives 1. Sponsor and coordinate an island-wide essay contest to increase awareness among students on the accomplishments of women in Hawaii County. 2. Promote awareness of Equal Pay for Equal Work for women. 3. Participate in local and/or off-island meetings or conference by sending at least one representative. The purpose of which will be to share information with the Committee members on current programs, legislation or issues that affect the status of women. 4. Update and disseminate the Services Directory for Families across Hawaii County. 5. Promote Teen Dating Violence Prevention/Education. 6. Extend our reach on Domestic Violence Prevention, expanding efforts to collaborate with other organizations. 7. Hold rotating monthly meetings in East Hawaii,North Hawaii, South Hawaii and West Hawaii to better allow participation from the public. 8. Support,through sponsorship,planning,promotion and attendance,the annual Hawaii Island Women's Leadership Summit. 9. Promote awareness of Human Trafficking across Hawaii County. 262 PROSECUTING ATTORNEY M I 'll 11111 11-111111 - 11-1 MPF", COMMITTEE ON THE STATUS OF WOMEN Program Highlights 1. The Committee sponsored the annual Real Women Creative Writing Competition. A call for essays went out to public, charter,private and immersion school students in grades 5 through 12 across the island. An awards luncheon was held on April 28, 2019, to honor student authors and their Real Woman, their parents and the participating teacher. 2. The Hawaii Island Services Directory for Families was updated and 10,000 copies of the "2019 Hawaii Island Services Directory for Families"were released in this fiscal year. 3. The Committee continued distribution of cell phone safety cards after it became aware of how cell phones are being used in abusive relationships. 4. The Committee met 11 times, rotating locations between East Hawaii,North Hawaii and West Hawaii. Program Measures FY 2018-19 FY 2019-20 FY 2020-21 Actual Budget Estimate Number of Meetings Held 11 12 12 Events Held 1 3 3 Workshops Held 0 3 3 Event Participation 8 6 6 Program Expenditures FY 2018-19 FY 2019-20 FY 2020-21 Actual — Budget Request Operations 6,770.65 7,542 7,542 Program Total 6,770.65 7,542 7,542 263 ) ) . ) ) � ) ) ] � � � ] . ] FF l � U Ca' WYOJ SS' ) ) ) ) ) � ) l ] ) ) � ) l l 3 PUBLIC WORKS i DEPARTMENT SUMMARY i I Mission Statement 7 i Working together as ONE to improve the quality of service for the health and safety of our Big Island `Ohana. Department Goals j 13 I To protect public health, safety, and the environment: i 3 1. Strive to improve the roadway system for the safe and efficient travel of people and goods island-wide. 2. Maintain a clean roadway system and enhance the traveling experience with 3 beautification projects. 3. Maintain public flood control facilities, drainage systems and participate in the Community Rating System(CRS). 4. Enforce building, electrical,plumbing, sign, outdoor lighting codes, subdivision, grading, and flood ordinances. 5. Ensure the safety of Hawaii County's bridges and comply with the National Bridge Inspection(NBI) and other Federal, State, and County of Hawaii regulations. 6. Maintain the County vehicle and heavy construction equipment fleet. 7. Respond to all natural and man-made disasters or contingencies. 8. Create opportunities for managers and supervisors to meet the changing demands of 'I customers. 9. Create a data system using technology to manage complaints. 10. Adopt customer service principles. To achieve this, additional resources,training, ] and business principles are required. 11. Integrate transit,vehicle, bicycle, and pedestrian modes of travel into a shared j roadway,reducing vehicle use. 12. Improve information to the public using the most efficient technology to reach the greatest number of customers. I 3 i Funding Source and Position Count j 3 3 General Fund $18,082,859 General Fund 175 Grant Revenue - Grant Revenue J Other 30 Total Budget: $18,082,859 Total Number of Positions 205 j 264 PUBLIC WORKS WIF!",, R-11 _FIR_w_t P7 ADMINISTRATION Program Description The Administration oversees fiscal management, goals, objectives, budgets, contracts, personnel services and supervision for: Building, Engineering, Automotive, Traffic, and Highway Maintenance divisions, and is responsible for informing the public about programs and projects through public outreach and education. The Director is a technical adviser to the Mayor, Managing Director, and Hawaii County Council. Program Objectives 1. Ensure core functions are accomplished within budget 90% of the time as measured by monthly financial reports. 2. Reduce by 10% claims due to industrial accidents. To achieve this, educate personnel through training programs for personal and operational safety. 3. Encourage at least one third of the total departmental employees to participate in safety related training per year. 4. Improve customer service to the public by training one-third the total departmental employees to participate in any customer service relate training. 5. Comply with the National Bridge Inspection(NBI) and other Federal, State, and County of Hawaii bridge inspection regulations including preparation and submission of bridge reports,by conducting 129 of the bridge inspections every two years as they are due. 6. Performing bridge repair and maintenance projects on at least four bridges that have been identified as requiring timely action due to deterioration, deficiencies, and defects. Carry out bridge replacements and/or rehabilitations, as well as scour analysis countermeasure implementation as needed. This includes implementing the planning, design, construction management, and permitting processes of an average of three to five per year, depending on the severity and complexity of the repair work and available resources that needs to be done. 7. Comply with the Federal Highway Administration(FHWA)requirements by conducting structural analyses to determine the load rating (Inventory and Operating) capacity of approximately 45 in-service bridges, registered in the National Bridge Inventory(NBI). 8. Comply with the Code of Federal Regulations (CFR)mandate by conducting underwater inspections to two NBI registered in-service bridges. 265 PUBLIC WORKS ADMINISTRATION 3 Program Highlights i Kawailanil`Iwailani Intersection Improvement Project(STIP) The Project included grading,paving; installing drainage improvements, water mains, retaining walls, street lighting, and traffic signal systems; constructing sidewalks, curbs and gutters, driveways, curb ramps and paved swales; and installing pavement markings and signs. Traffic signals installed on `lwalani St. and Kawailani Street intersection and on the Kawailani Street, and P6hakulani Street intersection. Engineering On-going Projects 3 Kalaniana`ole Ave Reconstruction Project: Project will provide much needed infrastructure improvements by providing multi-use accessibility (i.e. sidewalk,bicycle lanes,two way left turn center lane) along Kalaniana`ole Avenue from Kanoelehua Avenue to Kauhane Street. Mamalahoa Highway (Waimea)Widening Project (STIP): a Work includes widening the roadway at intersections along the Mamalahoa Highway (Route 19)to install left-turn pockets. Work to include asphalt concrete paving, concrete/CRM walls, and utility relocations. Alii Drive Culvert Replacement Project(STIP): Project will replace a structurally deficient and functionally obsolete culvert bridge on Alii Drive with a wider and longer bridge along with the associated upstream channel improvements. Highway 132 Emergency Reconstruction Project(FHWA): Project will reconstruct portions of Highway 132 that was covered by lava in 2018. Work includes grading and asphalt concrete paving. Buildings Completed Projects 3 Hawaii County Building, Mayor's Office Vacant Police Commission office was renovated into a new conference room, equipped with new audio/visual equipment for teleconferencing and Power Point presentations. Designed for flexibility with multiple tables and seating arrangements,the room has the potential to hold up to 10+individuals comfortably. 1 i 266 S PUBLIC WORKS 1 .. R ADMINISTRATION Program Highlights (continued) Aupuni Center To protect many of the County's servers here at Aupuni Center, completed installation of a new emergency generator and AC system. Office of Housing and Community Development(OHCD) at 1990 Kino`ole Completed design and renovation improvements for the Office of Housing and Community Development(OHCD) offices encompassing 10,000 square feet of office space. The challenge consisted of integrating two separate functioning departments, Administration and Section 8 offices, into one office suite while maintaining exiting requirements and staff access for use of the existing break room and two restrooms. With assistance from our Housing Administrator and Assistant Housing Administrator, we were able to resolve these issues by creating separate entry points once the public entered the suite. Department of Informational Technology (DIT) at 1990 Kino`ole Completed design of tenant improvement space for DIT's new office. Construction is currently underway. To keep construction costs at a minimum,DPW maintained use of the existing offices, electrical and break rooms within the 5,200 square foot office space. DIT will relocate their existing workstations, equipment and furnishings to further minimize cost. Security Surveillance Cameras (Baseyards) Security surveillance cameras were recently installed at all County baseyards by Blackhawk Security. Security cameras were installed to prevent and deter theft and vandalism. Energy Savings Rebate (a) Aupuni Center Electrical and Mechanical:$5,000 rebate (b) Haihai Fire Station: $5,500 rebate LED Lamps As part of ongoing cost savings measures, LED lamps were purchased at a cost of$2 per lamp versus $11-$13 per lamp. This price savings saved the county hundreds of thousands of dollars in material costs. Change out to LED lamps is continuing for all County facilities. 267 PUBLIC WORDS ADMINISTRATION Program Measures FY 2018-19 FY 2019-20 FY 2020-21 Actual Budget Estimate Number of department-wide industrial accidents 21 21 21 Number of employees trained in safety classes 128 119 119 i No.bridge inspections of total bridges 55 23 23 No.bridge repair&maintenance 1 10 10 I No.bridge replacement/rehabilitation projects 0 2 2 No. of employees trained in customer service N/A N/A N/A (HGEA) No.of managers/supv rec'd Supervisory Training 2 10 10 ,c No. of employees trained in non-safety classes 0 120 120 a i Additional Information: Number of Employees in the Department 354 356 356 Work Comp Cases with Lost Time 16 16 16 Program Expenditures FY 2018-19 FY 2019-20 FY 2020-21 Actual Budget Request Number of Positions 28 28 28 Salaries and Wages 1,346,692.25 1,429,538 1,261,602 Operations 519,723.07 31,555 31,555 Equipment 6,230.83 6,800 3,800 Water Spigot 120,703.70 128,300 131,300 Program Total 1,993,349.85 1,596,193 1,428,257 268 PUBLIC WORKS .ti_.. ADMINISTRATION Personnel Position Summary FY 2018-19 FY 2019-20 FY 2020-21 Position Title Authorized Authorized Request Director 1 1 1 Deputy Director 1 1 1 Account Clerk 4 4 4 Accountant I 2 2 2 Accountant IV 1 1 I Administrative Assistant I 1 1 Business Manager I 1 I Civil Engineer V 1 I 1 Clerk III 5 5 5 Contracts Technician 2 2 2 Human Resources Program Specialist 1 1 1 Human Resources Technician I 1 1 1 Information&Education Specialist I 1 1 Private Secretary 1 1 1 Engineering Support Technician IV 1 1 1 Senior Account Clerk(Temp) 1 1 1 Student Helper I 2 2 2 Supervising Contracts Technician 1 1 1 Total 28 28 28 269 PUBLIC WORKS BUILDING Program Description The Building Division with offices in Kona and Hilo is responsible for administering and enforcing building, energy, electrical,plumbing, outdoor lighting and sign codes to ensure construction is energy efficient and meets minimum standards to safeguard life, limb,health,property and public welfare. The Building Division provides general services for janitorial and landscape maintenance; facility repair and maintenance including carpentry, electrical,painting, plumbing; parking control; and the planning, design and construction for County facilities island-wide. The facility repair and maintenance staff also assist with repairing of wooden bridges. The General Services and Repair and Maintenance budgets pay for various County Facilities island-wide: • Janitorial, yard maintenance and trash removal services; • Facility repairs and maintenance including septic system maintenance; • Facilities improvements including small office renovations, cabinetry and furniture; • Electricity, gas, sewer,telephone water utilities fees; • Air conditioning, elevator and fire alarm service and maintenance; • Insurance premiums. Program Objectives I. Process building permits on a regular basis and complete the plan review of 90%of residential permits within 20 calendar days. 2. Complete 90%of requested inspections within two working days. 3. Schedule and complete 90%of routine (non-critical)maintenance and repair requests within 30 calendar days of receipt of request. 4. Improve processing of building, electrical,plumbing and sign permits, and the public's access to information. 270 PUBLIC WORKS BUILDING Program Highlights The following summarizes building permits issued(exclude electrical, plumbing, and sign permits): Fiscal Year 2018-2019 Geographic Permits Issued Valuation Fees District %change % change % change 1 Puna 1299 16.295 107,015,219 -1.24 275,373 -8.19 2 S Hilo 589 -6.215 126,000,342 44.18 378,888 35.4 3 N Hilo 39 -9.35 4,966,522 41.68 12,916 7.3 4 Hamakua 87 505 16,196,521 61.13 45,590 52.85 5 N Kohala 128 -30.055 17,656,634 -18.98 51,832 -14.59 6 S Kohala 625 14.485 180,084,339 34.24 526,720 19.45 7 N Kona 999 10.755 163,070,713 -5.24 461,690 9.33 8 S Kona 124 2.485 17,169,307 4.10 45,270 -15.17 9 Ka`u 117 53.955 15,729,921 130.47 44,321 93.68 Totals 4007 9.15 647,889,518 15.56 1,842,600 13.61 Percentage change from Fiscal Year 2017-2018 Fiscal Year 2017-2018 Geographic Permits Issued Valuation Fees District %change % change %change 1 Puna 1117 42.29% 108,359,086 23.12 299,950 19.31 2 S Hilo 628 11.15% 87,391,887 -33.09 279,830 -33.19 3 N Hilo 43 -21.82% 3,505,425 -39.58 12,037 -34.85 4 Hamakua 58 -36.26 10,051,902 -0.04 29,826 -41.78 5 N Kohala 183 40.77 21,792,969 -11.77 60,687 -5.55 6 S Kohala 54.4 26.81 134,155,478 62.64 440,965 102.25 7 N Kona 902 -3.84 172,082,078 -46.37 422,290 -46.80 8 S Kona 121 -8.33 16,493,499 -49.8 53,363 -33.55 9 Ka`u 76 -19.15 6,825,150 -18.56 22,884 -10.96 Totals 3672 14.07 560,657,474 -20.34 1,621,832 -15.62 Percentage change from Fiscal Year 2016-2017 271 PUBLIC WORKS BUILDING Program Measures FY 2018-19 FY 2019-20 FY 2020-21 Actual Budget Estimate Residential Plan Review(%plans/within 20 62.96% 70% 70% working days) Completion of Called Inspection Requests (% 90.13% 90% 90% requests/within 2 workdays) Complete Non-critical Maintenance Requests(% 91.0% 95% 95% requests/within 30 calendar days) Additional Information Floor Area Maintained 152,643 156,273 155,801 Number of PW Structures Maintained 88 88 96 Buildings to be Repainted 5 5 0 Buildings to be Reroofed 1 1 0 Buildings with Structural Repairs 1 1 2 Buildings to be Renovated 2 4 1 Other Misc.Repairs(Pavement,Plumb,etc.) 2 0 0 Repair and Maintenance Jobs Performed 1,454 1,500 1,500 Structures Designed 5 Parking Citations Issued 597 900 750 Plan Reviews Performed: Building 5,759 7,000 5,000 Electrical 4,683 5,000 4,000 Plumbing 2,431 2,200 2,000 Permits Issued: Building 4,007 4,000 3,500 Electrical 3,760 4,000 3,000 Plumbing 1,891 1,900 1,500 Sign 51 50 30 Inspections Conducted: Building 8,130 8,000 7,000 Electrical 9,750 11,000 9,000 Plumbing 4,724 5,000 4,000 CIP Project Programmed(subject to funding): New Facility 4 2 2 ADA 4 5 4 Hazmat 3 2 3 R&M 5 4 3 Hardening 3 4 4 Renovation 4 4 6 Energy Improvement 2 3 2 272 3 3 PUBLIC WORKS i BUILDING Program Expenditures 3 FY 2018-19 FY 2019-20 FY 2020-21 Actual Budget Request Number of Positions 107 110 110 Salaries and Wages 5,101,036.37 5,987,693 6,047,699 Operations 3,083,376.22 3,409,357 41438,289 Equipment 40,811.96 15,600 15,575 Program Total 8,225,224.55 9,412,650 10,501,563 Personnel Position Summary FY 2018-19 FY 2019-20 FY 2020-21 Position Title Authorized Authorized Request Account Clerk 1 1 1 Architect II - 1 1 Architectural Drafting Technician 1 2 2 2 Architectural Drafting Technician II 1 1 1 Building Chief 1 1 I Building Inspector 14 14 14 Building Maintenance Worker 1 1 1 Building Permit Clerk 8 8 8 Building Plans Examiner 2 5 5 Building Projects Manager 1 I 1 Building Repair and Maintenance Supervisor 1 1 1 Carpenter-Cabinet Maker 5 5 5 Custodian/Groundskeeper I 18 18 18 Custodian/Groundskeeper I1 5 5 5 Deputy Building Chief 1 1 1 i Electrical Engineer 11 1 1 1 Electrical Inspector 10 10 10 Electrician 2 2 2 General Services Superintendent 1 1 1 General Services Supervisor 2 2 2 Lead Carpenter-Cabinet Maker 2 2 2 Lead Electrician 1 1 I Lead Painter 1 1 1 Mechanical Engineer IV 1 1 1 Painter 2 2 2 3 Parking Control Officer 1 1 1 Plans Examining Manager 1 1 1 I Plumber 1 1 1 Plumbing Inspector 6 6 6 Program Manager 1 1 1 I 273 PUBLIC WORKS BUILDING Personnel Position Summary (continued) Projects Coordinator 4 3 3 Structural Engineer 1 1 1 Supervising Building Inspector 2 2 2 Supervising Building Permit Clerk 2 2 2 Supervising Electrical Inspector 1 2 1 2 1 2 Supervising Plumbing Inspector 2 1 2 1 2 Total 147 110 110 i i i 274 i PUBLIC WORKS ENGINEERING i Program Description The Engineering Division provides civil engineering, land surveys, and regulatory services in accordance with Chapters 10, 22, and 27 of the Hawaii County Code (HCC). The Division is comprised of the following five sections: 3 • Administration • Land Surveying • Regulatory Review • Design and Investigation • Inspection i The Administration section provides the following services: 1. Provides general supervision and administrative support. 3 2. Coordinates civil engineering(non-building)projects and programs using County, State, and Federal funds. 3. Supervises and coordinates land acquisition activities for the Department. I 3 I The Land Surveying section provides the following services: 1. Provides general land surveying services, including topographic maps and boundary studies. 2. Produces parcel maps and their descriptions for the County. 3. Reviews privately generated survey maps and descriptions. 4. Addresses survey issues and complaints related to County facilities, such as road encroachments. 5. Maintains an inventory/file of all road and drainage right-of-ways, Public Works parcels, and survey records generated by the County. 6. Provides County maps and survey information to the public. The Regulatory Review section provides the following services: I 1. Implements/enforces the applicable regulatory requirements of Chapters 10, 22 and 27, Hawaii County Code (HCC). 2. Provides comments to the Planning Department on land-use related matters, such as subdivision, `ohana, variance, and change of zone applications; and on Special 3 Management Area(SMA), Use, and Special Permits. 3 3. Investigates and resolves regulatory complaints. Except for building permit plans, reviews and/or coordinates the review and approval of all private construction plans, traffic reports, flood studies, environmental documents, and so forth as they relate to the interests and regulatory authority of the Department. 275 a PUBLIC WORKS ENGINEERING I Program Description (continued) The Design and Investigation section provides the following services: 3 3 1. Plans, designs, and constructs civil engineering (non-building) County Capital Improvement Projects (CIP). 2. Investigates and resolves roadway, drainage, and other related complaints. 3. Provides drafting services. I The Inspection section provides the following services: 1. Inspects civil engineering(non-building) County CIP;private subdivision, and 3 development construction. 2. Inspects grading, grubbing and stockpiling work per Chapter 10 of the HCC. 3. Inspects construction within the County right-of-way per Chapter 22 of the HCC. Program Objectives 1. Participate in the StateIFHWA Statewide Transportation Improvement Program (STIP). 2. Complete County CIP drainage and Roadway projects in a timely manner. 3. Prepare parcel maps in three months and process subdivision applications in three months. 4. Provide in-house construction management for all projects. 5. Respond to or process 80% of all time-sensitive documents, such as subdivision, change of zone, and variance applications,by stipulated deadlines. 3 6. Respond to or process 70%of all materials that do not have a stipulated deadline, such as construction and grading plans, complaints, and environmental matters within two weeks. 3 7. Provide same day service for 75% of all permits issued by the Division, including building permits. I i 3 I I i i i 3 276 3 i PUBLIC WORKS . TIR ", �,. ENGINEERING Program Highlights 1. Completed construction of the Kawailanil`Iwalani Intersection Improvement Project (STIP). 2. On-going construction of the Kalaniana`ole Ave Reconstruction Project, the Mamalahoa Highway(Waimea) Widening Project(STIP),the Alii Drive Culvert Replacement Project(STIP), and the Highway 132 Emergency Reconstruction Project(FHWA). 3. Design Phase for the Oneo Lane Project, the Puhala Street Extension Project,the Kilauea Avenue Rehabilitation Project(STIP),the Henry Street Rehabilitation Project (STIP),the Waianuenue Avenue Rehabilitation Project(STIP),the Kino`ole Street Rehabilitation Project(STIP), Waikoloa Road Rehabilitation Project(STIP), and the Hina Lani Street Rehabilitation Project(STIP). 4. Planning Phase for Kuakini Phase II Project(STIP),the Ane Keohokalole Phase III Project,the Kawili Street Shoulder Improvements Project,the Kino`ole Street shoulder Improvements Project, and the Manono Street Shoulder Improvements Project. 277 PUBLIC WORKS ENGINEERING Program Measures FY 2018-19 FY 2019-20 FY 2020-21 Actual Budget Estimate Program Measures All Construction Contracts Completed $20,200,000 $25,000,000 21,000,000 FHWA Construction Projects Completed $20,200,000 $25,000,000 $6,000,000 FHWA Projects with Design/Planning in Progress 2 5 4 Parcel Maps/Subd Application Within Three Months 5 25 25 In-house Active Construction Management Projects 4 8 10 Regulatory Review %of Applications,etc.Reviewed by Deadline 90 80 80 %of Plans,etc.Reviewed Within Two Weeks 70 70 70 %of Pen-nits Processed Same Day 80 75 75 Community Rating System No.Points in the Federal Emergency Management 1,577 1,000 1,577 Agency(FEMA)Public Info Community Rating System ADDITIONAL DIVISION INFORMATION Design&Investigation Survey Projects and Requests 75 60 60 Construction Plan Reviews—Private Consultants 74 100 100 Subdivision Application Reviews 70 100 100 `Ohana Permit Reviews 3 5 5 Grading/Grubbing/Stockpiling/R-O-W Permits 299 300 1 300 Construction Inspections Subdivision Construction 12 25 25 Grading/Grubbing/Stockpiling/R-O-W Permits 299 300 300 278 PUBLIC WORKS PIP R111,119, ENGINEERING Program Expenditures FY 2018-19 FY 2019-20 FY 2020-21 Actual Budget Request Number of Positions 37 32 38 Salaries and Wages 1,716,624.29 1,841,140 653,848 Operations 39,264.35 1 408,347 1 196,547 Equipment 24,297.50 35,000 15,000 Other Contract Services - - - Program Total 1,780,186.14 2,284,487 865,395 Personnel Position Summary FY 2018-19 FY 2019-20 FY 2020-21 Position Title Authorized Authorized Request Arborist 1 I 1 Civil Engineer III 2 1 1 Civil Engineer IV 4 6 9 Civil Engineer V 5 3 4 Civil Engineer VI 1 - 1 Civil Engineer VII 1 1 I Construction Inspector 1 1 I Engineering Aid III 1 1 1 Engineering Aid IV 1 1 1 Engineering Drafting Technician V 2 1 - Engineering Permit Clerk 2 2 2 Engineering Support Technician IV 8 6 8 Land Surveyor I 1 1 1 Land Surveyor III 1 1 1 Land Surveyor IV 1 1 I Projects Coordinator 1 I I Senior Construction Inspector I 1 1 Senior Project Construction Inspector I 1 1 Supervising Engineering Permit Clerk 1 1 1 Supervisory Project Construction Inspector I 1 1 Total 37 32 38 279 PUBLIC WORKS . , ip . _ . AUTOMOTIVE Program Description The Automotive Division is a support-service division responsible for the repair and maintenance of all County vehicles and equipment, with the exception of equipment that may be practically maintained by the respective departments. The division furnishes parts, labor, accessories, gasoline, diesel, lubricants and tires. The division's primary goal is to continue to maintain the County's fleet of vehicles and equipment with accountable,trustworthy and motivated service so that employees will always have safe and operable vehicles and equipment to use. To keep the County on the move. Program Objectives 1. Support the various County departments/agencies island-wide with repair, maintenance and welding services, and by performing at least 90% of these services by staff(versus contract). 2. Reduce the average monthly repair backlog for the Construction section from previous fiscal year. 3. Reduce the average monthly repair backlog for the Automotive section by from previous fiscal year. 280 i a i i I i PUBLIC WORKS k AUTOMOTIVE Program Measures FY 2018-19 FY 2019-20 FY 2020-21 t Actual Budget Estimate Average Monthly Repair Orders Completed(By I Staff vs.Contract): Garage 100%(142/0) 98%(143/3) 98%(143/3) Construction Equipment 92%(105/8) 92%(105/8) 92%(105/8) Solid Waste 99%(67/1) 98%(78/2) 98%(78/2) Welding 100%(18/00 95%(19/1) 95%(19/1) 1 Average Monthly Repair Order Backlog: Garage 22 22 23 Construction Equipment 35 29 38 Solid Waste 19 15 22 Welding 2 2 2 Additional Information: Average Monthly Repair Orders Received(Including Prior Month's Carryovers): I Garage 163 166 168 Construction Equipment 144 138 148 Solid Waste 83 90 90 Welding 20 20 20 No. of Equipment Damage Report - - - Program Expenditures I FY 2018-19 FY 2019-20 FY 2020-21 Actual Budget Estimate Number of Positions 29 29 29 Salaries and Wages 1,616,277.83 1,645,101 1,697,845 Operations 2,744,368.35 3,199,699 3,199,699 Equipment - 100 60,100 Program Total 4,360,646.18 4,844,900 4,957,644 i i 281 PUBLIC WORKS AUTOMOTIVE Personnel Position Summary FY 2018-19 FY 2019-20 FY 2020-21 Position Title Authorized Authorized Request Account Clerk I I I Automotive Equipment Superintendent I I I Automotive Mechanic 1 5 5 5 Automotive Mechanic 11 1 1 1 Automotive Stores Clerk I I I Construction Equipment Mechanic 10 10 10 Construction Equipment Mechanic Temp 1 1 1 Construction Equipment Repair Supervisor I I I I Construction Equipment Repair Supervisor 11 1 1 1 Garage Supervisor I I I Lead Construction Equipment Mechanic I I I Lead Welder I I I Senior Account Clerk I I I Welder 2 2 2 Welder Tem p I I I Total 29 29 29 282 PUBLIC WORKS FLOOD CONTROL Program Description The Flood Control Program involves maintaining, operating, inspecting and repairing the flood control structures, levees, dams, spillways, channels and drainage areas on a regular basis. Program Objectives 3 1. Continue to conduct semi-annual inspections of flood control system. 2. Continue to maintain flood control systems. I a. Prevent deterioration of structures by repairing within six months. b. Clear debris such as mud,rocks, branches, etc. from channel within three months. c. Control weed and brush growth by using herbicides and mowing quarterly. Program Highlights i Continued maintenance and repair work of approximately 19 miles which consist of 27 flood control systems island-wide, including major cleaning in the South Hilo, North/South Kona,North/South Kohala and Ka`u. I 'i ,I 3 L� I 3 s 3 3 i 283 i i PUBLIC WORDS FLOOD CONTROL Program Measures i FY 2018-19 FY 2019-2020 FY 2020-21 Actual Budget Estimate Semi-Annual Inspections 2 2 2 Flood Control Systems 27 27 27 Flood Control Systems—Miles1 19 1 19 1 19 Additional Information: South Milo District: 13 13 13 Alenai`o 94,Ainako, `Iwalani,Palai,Ainaola, Haihai,Keone,Kilikina Kawili,Wai-o-lama, `Akolea,Waiakea,Wailoa North HilolHamakua District: 2 2 2 j Kalo a,Wai i`o I I North/South Kohala District: 1 1 1 Pu`uka u i 1 North/South Kona District: 5 5 5 Kainaliu,Kona Coffee Mill,Keopu/Keopu Heights { Kamani Tree Basin,Kailua Industrial a Ka`u District: 3 3 3 Pa`au`au,Na`alehu,Wai`ohinu/Bamboo Forest Puna District: 3 3 3 North Kulani,Kukui Camp Road, Shipman Industrial Program Expenditures FY 2018-19 FY 2019-20 FY 2020-21 Actual Budget Request Operations 318,438.00 330,000 330,000 Equipment - - - Program Total 318,438.00 330,000 1 330,000 284 4 i 4 i i i i I 4 I This page intentionally left blank i I s i i i 3 3 t I i i 3 I 1 7 3 3 I I I\ t E C a NEI OJ Ir t i 3 I 3 I I 3 3 I j i I i I I a 3 I I 1 RESEARCH & DEVELOPMENT IMP DEPARTMENT SUMMARY Mission Statement The Department of Research and Development(R&D) advances knowledge and innovation to make Hawaii County a great place to live, work, and visit. R&D informs planning,policy, and programmatic decision-making with data-driven research and collaborates in the development and funding of initiatives seeking environmental, community, and economic balance. Department Goals Agriculture 1. There is a robust, diversified agricultural sector, including a range of agriculturally related businesses and agricultural tourism. Business Development 1. To support the development of a local economy that is diverse, stable, and in balance with Hawaii Island's ecology, community character, and cultural heritage. 2. To advance household economic self-sufficiency with diverse choices of jobs and entrepreneurial opportunities in near established communities. Tourism 1. Tourism is compatible with historic and natural resources and not intrusive into local communities. 2. Tourism strengthens community/private/public and international partnerships to build resilient and sustainable communities on Hawaii Island. Funding Source and Position Count General Fund $2,636,491 General Fund 18 Grant Revenue $ 119,900 Grant Revenue l Other 2 Total Budget $2,756,391 Total Number of Positions 20 285 RESEARCH & DEVELOPMENT DEPARTMENT SUMMARY Department Goals (continued) Energy 1. To optimize the integration of renewable energy systems, energy efficiency improvements, and transportation/fuel innovations that improve energy self- sufficiency, reduce greenhouse gas emissions, lower energy costs, and ensure energy resilience. Resource Center 1. To maintain and disseminate data, information, and knowledge to County departments, other agencies,businesses and the general public in support and promotion of balanced development on Hawaii Island. Film 1. To support and promote the creative industries on Hawaii Island through cross- platform collaboration,training, education, and marketing in balance with the islands ecology, community character and cultural heritage. Immigration 1. To serve as liaison on immigration matters of broad community concern, as well as serve individual needs and/or matters of immigrants on Hawaii Island. 286 I I 3 RESEARCH & DEVELOPMENT ............ ... I_._. . . . AGRICULTURE 3 Program Description The Agriculture Program provides facilitative leadership to both the public and private sectors of agriculture, forestry, aquaculture, and other natural resources through planning, developing, and implementing programs and activities that promote and support the i development, expansion, and sustainability of these industries. The Program seeks to increase the availability and access to fresh, local produce through food assistance programs, farmers markets, community-supported agriculture, direct sales to food 3 establishments, and institutions. The program aims to foster public and private sector cooperation and innovation to overcome challenges related to food storage,processing, distribution, and access to locally produced foods. i I Program Objectives 1. Increased consumption of local agricultural and value-added products at local, national or international levels. 2. Improve the quality,productivity and safety of agricultural producers, systems and products through critical, effective and timely research, development and education. 3. Support the expansion of agricultural industries and methodology, such as hydroponics or natural farming, with farmer training programs. 4. Reduce the negative impact of invasive species on agricultural crops through research and educational programs. 5. Support the reduction of the number of incidences of agricultural theft through the development of methodology and the education of producers and vendors. 6. Preserve agricultural lands by seeking improvements to existing systems designed to conserve soil and water to include grubbing and grading policies and landscape level programmatic application. 7. Facilitate the development of affordable farm worker housing by developing recommended reform, deployment strategies with existing government support programs. 8. Work with chemical distributers on programs for affordable control of invasive species. 9. Support the effective integration of the food system networks into local agricultural networks,production systems and value chains. 14. Support the development of a strategic food system plan. 11. Support the development of projects, materials, and events that increase cooperation, innovation, and sustainability within the local food system. 12. Support the development of projects, materials, and events that increase access, consumption, education and awareness of fresh local foods. 287 RESEARCH & DEVELOPMENT u AGRICULTURE Program Objectives (continued) 13. Improve awareness and participation in food assistant programs. 14. Reduce food waste and increase the amount of unharvested fruits,vegetables, and nuts diverted into local food assistance programs. Program Highlights The Agriculture Program continued support for innovative projects in research,new product and systems development, marketing and promotion, business development and education. Project highlights included: • Supported for marketing and promotion of Hawai`i's ornamental and foliage nursery products for export to national and international markets. Efforts to increase the local markets for ornamental plants, produce, fruits, beverages and livestock products were featured at four events. Cacao continues to develop wide interest in potential producers and orchard expansions are increasing. • Preparing the next generation of agricultural producers was supported with eight projects to broaden their interest,train the youth and interested adults on plant and livestock propagation, culture and production and preparation of products for consumption. Significant advances were made to have local food incorporated in the Department of Education's Farm to School program, supporting the Ulu Cooperative to reach out island-wide and to support GoFarm's relocation to a site closer to Hilo for access to more potential producers. Supported community outreach to educate residents on surveying and methodologies to control Little Fire Ant. The temporary stoppage of small animal slaughter revealed the need for more meat cutters. R&D is working with the Hawaii Community College to develop the meat cutting curriculum and to hold a course for certification. • Support for research institutions to help new and fledgling industries to establish a stronger base for future growth. Working on import replacement of Christmas trees and nursery plants to reduce the opportunity for invasive pests to be introduced into Hawaii. Taro producers worked with researchers to reduce diseases that affect yield and learned breeding techniques to develop their own hybrids. Cacao, avocado and macadamia nut were subjected to four grafting techniques to determine the most efficient method for each crop. Cacao disease research focused on varietal resistance to Black Pod Rot, which can threaten the entire industry. 288 I r RESEARCH & DEVELOPMENT AGRICULTURE Program Highlights (continued) • General agriculture support and representation continued with the Kohala Center contracted to work with agricultural producers in Waimea and Honoka`a to assess their needs to increase production and to plan for successorship of the farming enterprise. Agricultural theft continues to be a under publicized impact on farming that needs more attention. The County's Information Technology department has submitted a request to be considered for the development of an app to help vendors submit a movement certificate and to keep records of the produce transactions to reduce agricultural theft. • Support was given to advance nutrition and agriculture education in preschools through providing Farm to Keiki curriculum to 61 preschools and ten DOE pre-k programs. This curriculum encourages life-long healthy eating habits and a preference for locally grown foods. This is the first touch point to train the next generation of farmers and healthy consumers. • Support was given for the development of an island-wide gleaning project Kokua Harvest. The program is working to strengthen access to fresh local fruits and vegetables to low income residents. This project aims to reduce the county's overall food waste and strengthen community relationships. • In partnership with Hawaii Island Food Alliance (HIFA), SNAP Gardens promotional materials were funded as support materials for the Community Food Summit. Materials were created to spread awareness about the program,that encourages SNAP participant to use their benefits for growing home gardens. It is estimated that every dollar spent on garden supplies grows an average of$25 worth of food (USDA). A social marketing campaign was spearheaded by HIFA and they partnered with SNAPgardens.org, KTA superstores, DHS, Maona Community Garden, Island Naturals, and other SNAP retailers. The CTAHR"Grow Your Own" gardening curriculum one-page handout will also accompany the SNAP Gardens promotional materials. 7 3 x i 289 I I I { t RESEARCH & DEVELOPMENT s ............ AGRICULTURE 4 i Program Measures FY 2018-19 FY 2019-20 FY 2020-21 Actual Budget Estimate Programs Increase Consumption of Agricultural Products Promotion of Agricultural Products Contracts 7 5 6 Support of Trade Shows/Missions 3 2 2 Support locally produced and/or value-added agriculture-based products 3 1 2 Research,Development&Education Critical,Effective&Timely Research 2 3 3 Aquaculture Research Project 0 1 1 Agricultural Website Inquiries 1,000 1,000 1,000 Update website two times a month 24 24 24 Development of farmer skills,business management 3 3 3 Invasive Species Research,Education&Business 2 1 1 Training 2 2 2 Committee/Program Meetings Attendance 64 50 50 Agricultural Theft Program Producer and Vendor Educational workshops 1 0 5 2 Preserve Agricultural Lands Review grubbing and grading policies 0 2 2 Explore effectiveness of current landscape level policies and programs 0 3 3 Development of Affordable Farm Worker Housing Explore possible policy reforms 1 3 2 Support deployment strategies with existing govermnent support programs 1 1 1 Integration of Food Systems Network with Agriculture Convene food systems networks with agricultural industries to identify barriers and opportunities 3 6 6 Host Community Food Summit I 1 1 Food System Stakeholder Meetings 50 50 50 Increase access to local food Support community gleaning program 1 10 10 Support youth education that increases consumption 1 2 2 of local foods Develop community resources 1 3 3 Support awareness and increased efficiency of food 1 1 1 assistance programs 290 I 4 I RESEARCH & DEVELOPMENT .......: .... .0,.., ._ .,,, . .... ..,,M... - 4 AGRICULTURE [4 i } Program Expenditures FY 2018-19 FY 2019-20 FY 2020-21 Actual Budget Request Operations 332,668.03 296,100 296,600 Program Total 332,668.03 296,100 296,600 291 I RESEARCH & DEVELOPMENT TOURISM Program Description The Tourism Program provides leadership and financial support to strengthen a community-based visitor industry that ensures authenticity,reciprocity, sustainability, and responsibility, invests in the people and places that host visitors, and appropriately grounds visitor activities in Hawaii Island's sense of place and culture. Program Objectives 1. To increase the economic contribution of the visitor industry to Hawaii Island by sustaining consistent visitor arrivals and expenditures through strategic marketing to targeted international and niche markets, public relations, activities that maintaining direct air service, Kama`Bina visitor campaigns, and Conventions, Meetings, and Incentives (CMI). 2. To ensure that the Hawaii Island visitor industry is place/community based, and strategically and sustainably managed to promote high quality of life for residents,the preservation of natural and cultural resources and quality experiences for residents and visitors. These will be accomplished by: a. Supporting at least 25 festivals, events and projects that build community, conserve natural resources, strengthen cultural identity and practices,promote economic development, and improve the visitor arrival and departure experiences through the annual Hawaii Tourism Authority (HTA) Community Enrichment (CEP), Aloha 'Aina(conservation), Kukulu Ola(cultural)Programs, and the Research and Development Innovation Grant. b. Supporting at least five opportunities by June 2021 that: i. Build capacity of HTA CEP, Kukulu 01a, Aloha 'Aina and R&D award recipients and visitor industry stakeholders to sustain quality and culturally appropriate programs and products. ii. Promote "Pono Practices" and other efforts that address community needs and natural resource conservation. iii. Grow the"Ho'okipa"Network comprised of community,private and public stakeholders from the visitor industry and others to build health, education and economic strength of communities. iv. Engage international, national and local partners to promote sustainable and responsible tourism on Hawaii Island. 292 RESEARCH & DEVELOPMENT TOURISM Program Objectives (continued) 3. Supporting at least 25 festivals, events and projects that build community, conserve natural resources, strengthen cultural identity and practices,promote economic development, and improve the visitor arrival and departure experiences through the annual Hawaii Tourism Authority(HTA) Community Enrichment(CEP), Aloha `Aina(conservation), Kukulu Ola(cultural)Programs, and the Research and Development Innovation Grant. 4. Supporting at least five opportunities by June 2021 that: a. Build capacity of HTA CEP, Kukulu Ola, Aloha `Aina and R&D award recipients and visitor industry stakeholders to sustain quality and culturally appropriate programs and products. b. Promote"Popo Practices" and other efforts that address community needs and natural resource conservation. c. Grow the"Ho`okipa"Network comprised of community,private and public stakeholders from the visitor industry and others to build health, education and economic strength of communities. d. Engage international, national and local partners to promote sustainable and responsible tourism on Hawaii Island. 293 RESEARCH & DEVELOPMENT TOURISM Program Highlights The Tourism Program focused on achieving a balance between increasing the economic contribution of the visitor sector, assuring visitors have a high-quality experience, and Hawaii Island residents maintain a high quality of life. Complementary attention was afforded to increasing communication, interaction and understanding among stakeholders to ensure the integrity of Hawai`i's unique sense of place and appropriate recognition of Hawai`i's host culture. Program highlights included: • Visitor Industry Promotions for Hawaii Island funds supported the expansion of direct airlift service, Conventions, Meetings and Incentives (CMI)initiatives and targeted international, niche and Kama`aina marketing initiatives to drive demand. The Pono Pledge Campaign was launched in September 2018 in an effort to promote responsible tourism on Hawaii Island. To date, 3,618 individuals have taken the pledge. • R&D Innovation Grant awarded six community-based programs that improve visitor experiences at the Hilo and Kona Pier,provide cultural activities in downtown Hilo, and expand outreach and support services to visitors experiencing adversity. • Community-Based Products and Programs: Outreach, technical assistance and evaluation services were provided to three Hawaii Tourism Authority(HTA) Community Programs that supported 28 festivals and events, natural resource conservation and Native Hawaiian cultural programs. • Product Development: Facilitation, technical assistance and funding support was provided to over organizations that developed projects and events that targeted markets in Fashion, Sports and Cultural Tourism, and interpretation,while building community and mentoring youth. Products included: o Youth Capacity Building Initiative—Mobile Tour App and Merrie Monarch Commercials o Hawaii Island Fashion Initiative and Apprentice Program o Volcano's `Ohi`a Lehua Half and 100%Kona Marathon a Creative Arts at Ni`aulani Campus, Volcano Art Center o Ho`okaulike Interpretive Signage Program o Hilo Airport Visitor Center o Pono Placemaking: Activate Puna, Activate Hilo, Hilo Black and White Night, and the Experience Volcano Festival. 294 i i RESEARCH & DEVELOPMENT ti W .. PIMP- IMP" RP TOURISM Program Measures FY 2018-19 FY 2019-20 FY 2020-21 Actual Budget Estimate Marketing and Product Development Total County Contribution 510,000 510,000 510,000 Total State Contribution(HTA Community 70,000 70,000 70,000 Programs Evaluation) Number of Festivals,Events&Products 6 6 6 • 2018-19 R&D Awards • 2019-20 R&D Awards Number of Festivals,Events&Products Evaluated 28 28 30 • 2019 HTA Community Programs Awards • 2020 HTA Community Programs Awards *Visitor Arrivals and Spending 2018 Total Airline Arrivals(*2018) 1,761,489 1,700,000 1,700,000 International(*2018) 279,432 300,000 350,000 Domestic(*2018) 1,438,750 1,400,000 1,400,000 Total Cruise Ship Arrivals 127,415 150,000 175,000 Total Per Person/Per Day Spending 83.90 85.00 85.00 *HTA collects visitor statistics on a calendar year,not a ftscal year so all statistics listed are based on the calendar model. Program Expenditures FY 2018-19 FY 2019-20 FY 2020-21 Actual Budget Request Number of Positions 1 1 I Salaries and Wages 63,811.90 64,476 64,476 Operations 510,312.98 515,524 515,524 Equipment 371.72 - - Program Total 574,496.60 580,000 580,000 Personnel Position Summary FY 2018-19 FY 2019-20 FY 2020-21 Position Title Actual Budget Request Economic Development Specialist III 1 1 1 Total 1 1 1 295 RESEARCH & DEVELOPMENT FOR BUSINESS DEVELOPMENT Program Description The Business Development Program facilitates the development of a sustainable economy that enhances the standard of living of residents and the viability of businesses. Program Objectives 1. Advance Economic and Business Development Knowledge a. Monitor trends in economic development,business, and household finance, and research related opportunities and challenges for Hawaii Island. b. Communicate trends and research findings and make related policy and program recommendations, as appropriate, based on learning and insights. c. Build the local, national, and international reputation and exposure of Hawaii Island, its businesses, and its products. i. Maintain industry and program web pages with current content. 2. Identify and Promote Economic and Business Development Resources a. Maintain directories of industry contacts and resources. b. Support and/or attend industry meetings, workshops, festivals, conferences, or trade shows. c. Provide support and resources to industry professionals, including but not limited to permitting,referral and support services. d. Promote local, state, and federal programs and resources advancing economic and business development. 3. Collaborate to Advance Economic and Business Development Innovation a. Administer the joint State/County Enterprise Zone program and increase business participation. b. Re-designate the Kohala Enterprise Zone for another 20 years in the Enterprise Zone Program. c. Leverage and provide grant funding and/or technical assistance for collaborative projects that build Hawaii Island's dominant, emerging, and highest paying industries and sectors. d. Coordinate resources, services, and economic and workforce development strategies, initiatives, or projects with other government agencies and economic and business development organizations. 296 I 1 I RESEARCH & DEVELOPMENT OPMEWMw", MR, I PIP x.. . BUSINESS DEVELOPMENT I Program Objectives (continued) t e. Improve household financial self-sufficiency and mobility by advancing workforce development, through efforts to decrease household debt and expenses and increase household income and wealth, and by advancing inclusive growth and community-based economic development. f. Administer County Council Contingency Relief Fund grant contracts that are aligned with Departmental goals and objectives. g. Administer the Soil and Water Conservation District grants to advance preparation of conservation plans that preserve essential land and water resources and ensure compliance with the Grubbing and Grading ordinance. Program Highlights • The Business Development Program supports the development of small businesses in key economic sectors through capacity building, workforce training initiatives and the engagement of youth in the fields of science technology, engineering and math. The program also supports the improvement of household financial self-sufficiency and mobility. • Supporting the State's Enterprise Zone (EZ) Program through outreach and technical assistance resulted in ten new companies being accepted into the program for a total of 60 businesses qualifying for state and county tax incentives. The process was initiated to re-designate North Kohala EZ, as the current designation expires April 2020. • Kilauea Recovery initiatives included providing private sector funding for road access to safely access homes and farms. Funding for Science Nights provided youth with diverse interactive STEM (Science, Technology, Engineering, and Math) activities to raise awareness and interest in STEM career choices and support general well-being of eruption-impacted communities. • Household financial self-sufficiency was advanced through a seat on the Hawaii County Economic Development Council which assists disadvantaged and underserved persons to become more self-sufficient and enjoy a higher quality of life. Funding assistance was provided to Hawaiian Community Assets'. Hawai`i Island Business Support Initiative to conduct small business listening sessions,training workshops, human resource services and subsidize incubator office space to improve household financial self-sufficiency and mobility. 297 RESEARCH & DEVELOPMENT BUSINESS DEVELOPMENT Program Highlights (continued) • Managed the North Kohala Coqui Frog Control Project grant from the State Department of Agriculture which was subsequently awarded to North Kohala Community Resource Center. Also managed four Soil and Water Conservation grants totaling $306,000.00 supporting six districts which in turn developed farm conservation plans and other supportive conservation efforts required by Chapter 10 of the Hawaii County Code and Hawaii Revised Statutes § 180C-2. • The new federal Opportunity Zones (OZ's)program was showcased to encourage private investment in low-income and rural communities, and a village (Re)development Feasibility Assessment was initiated to identify potential development opportunities, investment interests and funding and financing mechanisms. Program Measures FY 2018-19 FY 2019-20 FY 2020-21 Actual Budget Estimate Programs Trends/Research Briefs&Recommendations 5 6 5 Communications/Web Site/Social Media Updates* 2 2 2 Business&Economic Development Contracts 5 4 4 Workforce Development Contracts 3 1 1 Science and Technology Contracts 3 1 1 Council Contingency Relief Contracts 8 20 20 Soil and Water Conservation District Contracts 4 4 4 Grand Total Contracts 23 30 30 Technical AssistancetReferrals* 256 150 200 New EZ Participants 10 7 7 Agriculture and Manufacturing 3-year extensions 3 2 2 Committee/Program Meetings: Attendance 57 45 45 Coordination 7 9 9 Grant Assistance and SOP Distribution 77 75 77 Program Expenditures FY 2018-19 FY 2019-20 FY 2020-21 Actual Budget Estimate Operations 107,229.81 167,060 136,820 Program Total 107,229.81 167,060 136,820 298 RESEARCH & DEVELOPMENT . . ........... 1 11 1 1 , ' _ R ENERGY Program Description The Energy Program advances and supports renewable energy projects, energy efficiency improvements, and transportation innovations. Program Objectives 1. Collaborate with HELCQ and private developers to implement renewable energy resilience projects for the County of Hawaii. 2. Respond to energy dockets at the Public Utilities Commission that may have significant impacts in the County of Hawaii. 3. Identify and implement energy efficiency projects to reduce County energy expenses. a. Ensure that the County's procurement takes into consideration lifetime energy costs, including utilizing any rebates, incentives, or private partnerships available. b. Collaborate with Hawaii Energy to implement Strategic Energy Management (SEM) strategies. 4. Plan and implement renewable energy projects for the County of Hawaii with significant Return-on-Investment. a. Explore enhancement of the Lalamilo Wind Farm to increase the consumption of electricity generated by the wind farm and incorporate a storage component to allow more operational flexibility once the project has reach stabilization with the developer regarding the existing PPA. b. Explore the development of an energy revolving fund with savings from efficiency programs,public-private-partnerships and performance contracting. c. Explore the development of a self-sustainable renewable energy base emergency fuel source that is transportable and has extended shelf life. 5. Collaborate with governmental and private partners on programs and projects aligned with energy goals a. Support the expanded use of alternative fuel vehicles, including within the County's fleet. b. Support the Mass Transit Agency in the acquisition and deployment of electric and hydrogen buses. c. Explore the use of byproducts of the West Hawaii Sanitary Landfill and wastewater treatment facility as fuel sources. d. Support the expansion of the network of EV charging stations, vehicle-to-grid connections, and hydrogen fueling stations. e. Support the development of innovative, low-cost, efficient transportation systems like transportation network, autonomous vehicles, and car sharing. f. Support the refinement and implementation of energy-related General Plan and Community Development Plan strategies. 299 i I RESEARCH & DEVELOPMENT _ M_,. ENERGY Program Highlights The Energy Program focused on optimizing the integration of renewable energy systems, energy efficiency improvements, and transportation and fuel innovations to move the needle toward energy self-sufficiency, lower energy costs and increased resiliency. Program highlights included: • The County continued to lead the way in advocating for transitions and enhancements to the island's renewable energy portfolio before the State Public Utilities Commission. Technical support was contracted out to ensure the County's comments before the commission were comprehensive and forward leaning on the dockets relating to a draft Grid Modernization Strategy, Integrated Grid Planning, Performance-Based Regulation, the Electrification of Transportation Roadmap and the participation in the current rate case. • On the transportation and fuel innovations front, support was extended to the Natural Energy Laboratory of Hawaii Authority in its development of a hydrogen fueling station that will support a County bus servicing routes in Kailua-Kona and two busses service routes out of the Hilo Mass Transit base yard. A consultant was engaged to submit a tri-county application for a 2018 Federal Low or No Emission grant, which was subsequently awarded. Another consultant was engaged to analyze and recommend fueling and fleet replacement options for the Mass Transit Agency, and finally, contract was issued to prepare a shared use mobility roadmap to identify roadblocks to maximizing the use of sustainable transit systems. • Energy efficiency improvements help to lower costs for tax-payer funded County systems and facilities; therefore, on-going efforts continued with the design of high- efficiency light-emitting diode lamps for historic lamp posts in Kailua-Kona; an audit of interior lighting was completed; a consultant was brought on to draft an exterior lighting ordinance; and review of the planned update to the County Energy Code was started. An agreement was signed with Hawaii Energy to maximize the County's utilization of energy efficient technologies and rebates. • Continued analysis of vehicle fleet and mass transit to transformation of County vehicle fleet and mass transit vehicle to zero emission vehicles. Provide recommendations of vehicle replacements base on analysis that will provide a savings to the County in the cost of the vehicle, fuel cost to operate and reduced ongoing maintenance cost. The analyses will include the use energy efficiency measures, PV +storage, hydrogen production/refueling stations,private financing, and operation& maintenance optimization to maximize savings for the County, while providing grid support for Hawaiian Electric Light Company 300 RESEARCH & DEVELOPMENT ENERGY Program Measures Changes inprogram measures reflect ro ram reor aniaation. FY 2018-19 FY 2019-20 FY 2020-21 Actual Budget Estimate Energy Resilience Actions: 7 12 30 Meetings attended/arranged* Energy Policy/Docket Actions: Meetings,testimonies and other submittals 20 42 48 attended and/or arranged* Energy Efficiency Actions: Meetings,contracts attended/arranged* 6 10 18 Return-on-Investment Project Actions: 2 30 30 Meetings,contracts attended/arranged* Collaboration Actions: 8 18 36 Meetings attended/arranged* Energy Outputs: Code Adoption/Equipment 3 6 4 AcquisitionlInstallationslDeployment* *New Program Measures beginning FY 2018-19 Program Expenditures FY 2018-19 FY 2019-20 FY 2020-21 Actual Budget Request Operations 103,616.96 187,000 187,000 Program Total 103,61696 187,000 187,000 301 I i I RESEARCH & DEVELOPMENT .ERS _. q'IM _ RESOURCE CENTER Program Description I The Resource Center develops and provides data, information, and knowledge products and services, conducts research, and collaborates to advance and fund balanced development. I Program Objectives 1. Manage Data, Information, and Knowledge Systems. a. Develop and manage a data, information, and knowledge management system. • Maintain the Hawaii County Data Portal, a repository of quantitative data about and relevant to Hawaii Island. • Collaborate with the Department of Information Technology and other agencies to develop and maintain a Hawaii County Open Data platform. • Maintain and expand a Hawaii County knowledge management system,that includes a library collection of printed and digital information, and a collection of qualitative or intrinsic knowledge. • Explore the feasibility of additional digital government platforms. b. Provide data and referrals. • Provide easy access to data, information, and knowledge about and relevant to Hawaii Island. • Assist the public and other agencies with data, information, and knowledge queries. c. Develop and manage a Hawaii County research program. • Maintain a research framework, including style guides and templates for research requests and outputs. • Develop and advance a research agenda that informs program and policy development for high-priority County issues, with a focus on output and outcome measures. • Monitor trends relevant to the County of Hawaii. • Communicate trends and research findings, and make policy and program recommendations, as appropriate,based on learning and insights. d. Collaborate to support programmatic monitoring and evaluation with indicator dashboards. j • Support monitoring and evaluation of implementation of the Hawaii County j General Plan in collaboration with the Planning Department and other agencies. • Support the development of other indicator dashboards aligned with international, national, and state goals. • Explore the feasibility of Hawaii County utilizing Performance Management Indicators. i 302 I i RESEARCH & DEVELOPMENT I a._ RESOURCE CENTER Program Objectives (continued) 2. Collaborate to Advance Innovation a. Advance Collaboration. • Develop and maintain a Customer Relations Management system for internal departmental use. • Develop and maintain a comprehensive and current directory of industry contacts,programs, and resources. b. Advance Communications. • Manage the Department of Research and Development's web pages and public documents. • Collaborate with other agencies to maintain guides for navigating procurement,permitting, licensing, and other business-related services in Hawaii County. • Collaborate with other government agencies and economic and business development organizations to host outreach events like Business Action Center Days. c. Advance Innovation. • Support public and private sector initiatives that examine innovative ways to approach issues that affect quality of life—economic, social, and environmental—on Hawaii Island. • Adapt program evaluation framework for use by the Department and its partners. d. Advance Balanced Development. • Coordinate County of Hawaii cross-agency initiatives focused on balancing the environment, community;and economy. • Collaborate with local, state, national, and international networks focused on balancing the environment, community, and economy. • Support the 2020 update of the Hawaii County Comprehensive Economic Development Strategy. e. Collaborate to achieve local, state, national, and international targets for achieving climate change mitigation and adaption goals. • Develop and monitor a community greenhouse gas (GHG) inventory for Hawaii Island. • Set near- and long-term targets to reduce GHG emissions on Hawaii Island. • Develop and implement a climate action plan aligned with the County's GHG targets. • Collaborate on the development and implementation of plans for the County of Hawaii climate change adaptation. 303 RESEARCH & DEVELOPMENT "pip... RESOURCE CENTER Program Objectives (continued) £ Collaborate with state,national and international entities to advance sustainability. • Support interagency initiatives to promote sustainable development in hazard mitigation, GHG Sequestration, Kilauea Eruption Recovery and Climate Change. 3. Advance Innovation in Funding and Financing. a. Manage grant research services available to other agencies and the public. b. Recommend funding opportunities. • Identify and recommend strategic funding and financing opportunities for the County of Hawaii and for collaborative programs. • Seek opportunities to leverage funding with other agencies, foundations, philanthropists, impact investors, and other public and private entities. c. Leverage and provide grant funding and/or technical assistance for collaborative projects that advance balanced development. Program Highlights Data, Information, Communication • Launched the Hawaii County Data Portal, developed in collaboration with the University of Hawaii Economic Research Organization. The portal contains 206 indicators related to economic development, agriculture, construction, energy, tourism, and population. Data is viewable in table and trendline graphs, and downloadable in PNG and JPEG images, SVG Vector images, and CSV and PDF formats. Immediate data analysis is available via the portal's "analyzer" feature. • Collaborated with the Department of Information Technology on the development of the County's new website and participated in the EnerGov Executive Committee which is guiding the rollout of the County's new online permitting system. • Organized the County's physical library by cataloging 1,680 titles into a new online catalog with plans to digitize on an as needed basis. • Maintained a departmental database of research and reports in a digital document i management system for internal use. Current catalog contains 1,910 titles. • Continued publication of monthly economic statics online. This compilation includes data related to population,building permits,tourism, labor force,transportation, tax collections, and consumer price index. • Responded to 237 requests for data, information, and business assistance. 304 i RESEARCH & DEVELOPMENT RPM �IP I.. ,.. _. . RESOURCE CENTER x Program Highlights (continued) j • Coordinated the County's 2020 Census Participant Statistical Areas Program boundary review via a multi-agency collaboration and submitted CDP boundary changes to Census. Final review will take place in January 2020. • Provided 219 business with business registration assistance and development consultation during 33 Business Action Center Days, a collaboration with the Hawaii Department of Commerce and Consumer Affairs Business Action Center. Without this service, Hawaii Island businesses would be limited to conducting transactions online. Disaster Response • Coordinated an island-wide business impact survey and developed the analysis and finding,which supported the Governor's application for federal response and recovery assistance. • Hosted a Federal Grants 101 Workshop featuring USDA Rural Development and the Economic Development Administration. • Partnered with the Hawaii Department of Labor and Industrial Relations to present the Disaster Dislocated Worker Grant program in Volcano Village, Pahoa, and Hilo. • In collaboration with the Kohala Center, Small Business Development Center, and HIPlan, facilitated a series of business development workshops in Pahoa to support disaster impacted Puna businesses. The series included valuable one-on-one business consultation with experts in marketing, social media, website design and QuickBooks. • In response to Hurricane Lane,the Resource Center conducted targeted outreach to 685 businesses and stakeholders related to hurricane preparedness and availability of Small Business Administration assistance. • Secured Economic Development Administration(EDA) funding to develop a county- wide economic recovery plan which will be presented to the EDA as the County's official Comprehensive Economic Development Strategy update for 2020. Balanced Development • In collaboration with the Civil Defense Agency and the Planning department, facilitated inclusion of a Climate Adaptation Plan as part of the 2020 update to the County's Multi-Hazard Mitigation Plan. • Supported three Sustainable Development initiatives through the Innovation Grant Program,which included: a volunteer-driven forest restoration project in the Keauhou Forest; development of a new roadside community nature park and sustainable dryland demonstration site near Waimea; and an albizia mitigation project along Maku`u Drive in Pahoa. 305 i i I RESEARCH & DEVELOPMENT 9,_-111-111 11 IF-1 1,111. ..., _­_.. 1 11 _. RESOURCE CENTER Program Highlights (continued) • Participated in the State's Dark Night Skies Protection Advisory Committee. • Collaborated with the Urban Sustainability Directors Network to facilitate eight separate discussions around resiliency, sustainability, climate change and communications within and between County staff and community members. 3 • Maintained a$15,312 cost-share grant with AmeriCorps that greatly expands the j capacity of Hawaii County with four Volunteers in Service to America(VISTA) positions focused on Energy Solutions, Transportation Solutions,Economic Recovery, Housing Solutions. Hawaii County also participates in a$14,666 cost share sub-site grant with Kupu who sponsors one Community Resilience VISTA with a focus on Climate Change. • Completed data input for a 2015 greenhouse gas (GHG) inventory for the County of Hawaii and initiated GHG forecasting. Will use baseline data and forecasts to establish targets that meet or exceed the state mandate to reduce GHG emissions to 1990 levels (13.66 million metric tons per year)by 2020 and to achieve net zero emissions by 2050. 306 RESEARCH & DEVELOPMENT i RESOURCE CENTER i I I I Program Measures Changes in program measures reflects program reorganization. FY 2018-19 FY 2019-20 FY 2020-21 Actual Budget Estimate Business Resource Center(FYs 16-18) Customers Served 456 - - Business Action Center Resource Days 33 - - Business Su ort Providers Stakeholder Meetings 6 - - Manage Data,Information and Knowledge Systems(FYs 2018-2020) Compile and publish monthly economic statistics 12 12 12 Assist the public and other agencies with data, information,and knowledge about and relevant 456 500 500 to Hawaii Island.Number of requests. Innovation through Collaboration, Communications,and Balanced Development(FYs 2018-2020 Host RCCA Business Action Center Days 33 36 20 Participate in Business Support Providers' 6 12 6 Meetings Number of Business Guide Publications 3 3 developed and published. Participate in state,national and international - 10 sustainability collaborations Support interagency initiatives to promote 7 sustainability Innovation in Funding and Financing(FYs 2018- 2020) Enroll GrantStation Subscribers 37 100 100 Provide matching funds for at least two proposals that advance balanced economic 3 2 2 development. Program Expenditures FY 2018-19 FY 2019-20 FY 2020-21 Actual Budget Request Operations 109,147.57 99,266 98,766 Program Total 109,147.57 99,266 98,766 307 RESEARCH & DEVELOPMENT . . ...........rR _ ,, , ........... . . FILM �_ � � �u Program Description The Film Program seeks to sustainably grow media production and creative industries on Hawaii Island by promoting the island locally,nationally, and internationally as a premier location, by supporting incoming and locally generated productions, and by engaging the local creative community to advance the industry. Program Objectives 1. Strengthen and preserve Hawaii Island communities and natural resources as outstanding film location by maintaining an active online presence and locations information, and through strategic marketing and meetings with industry professionals, in collaboration with industry partners. a. Maintain the film program website with current content. b. Maintain the film program social media presence on Facebook, Twitter and Instagram with current content for promotion and networking. c. Using the LocationsHub tool, update and expand the photo library to include at least five new albums to market and share. d. Place targeted print and online advertising in relevant industry publications to highlight Hawaii Island's unique and diverse locations and competitive financial film incentives. 2. Support local and incoming film and other creative economy projects by advising on licensing, locations, crew identification, and other project-specific factors and by publishing related guides and directories, in collaboration with permitting agencies and the DBEDT Creative Industries Office. a. Support and/or attend at least four festivals, conferences or trade shows to promote the creative economy on Hawaii Island and provide networking opportunities for those industries. b. Provide "on-island" support and resources, including by not limited to, permitting, industry referral and support services to creative industry professionals. c. Maintain a comprehensive and current directory of creative industry contacts and local production resources. d. Support, facilitate and/or participate in four scouting tours or meetings with creative industry professionals including location scouts,producers, studio executives and independent filmmakers. 308 RESEARCH & DEVELOPMENT FILM Program Objectives (continued) 3. Develop local creative industries by advocating for tax incentives; through workforce development, incubators, and accelerators; and by supporting local events and the development of a multi-purpose creative economy facility, in collaboration with the HTDC,Na Leo,the DBEDT Creative Industries Office, other government agencies, and economic and business development organizations. a. Coordinate resources, services, and industry development strategies with public, private and government organizations and support programs and initiatives consistent with statewide creative economy initiatives. b. Leverage and provide grant funding and/or technical assistance for collaborative projects that build Hawaii Island's creative industries. Program Highlights The Film Program focused its efforts on promoting and supporting media production, enhanced related infrastructure to sustain production and build a supportive climate between businesses, government, community and media makers, resulting in further growth of the creative sector. Program highlights included: • Efforts to build and enhance the reputation of island as an outstanding location for production was made at the local,national and international levels. On-going maintenance of the County's Film website included additions to crew and production resource lists, and 15 new stories were added to the "News&Events"page. Weekly posts were made to the social media platforms showcasing current on-island production and TV show filming. Six new locations were scouted, and a series of attractive photos were posted on-line to the Locations Library to highlight these unique locations. Meetings were held with four film makers to support and secure their interest in filming on island, and 120 permits were issued for filming in County parks. • Workforce development for the film sector included production assistant, acting and film and television production workshops. Outreach as to careers in the film sector was shared with business organizations,university students and with participants in the annual HawaiiCon. • Plans were initiated to expand the Film Program to include the broader creative industries of art, fashion, music, etc. Initial activities resulted in analysis of a study on the Performing Arts Sector and hosting the Transmedia Ideation Workshop, which brought together budding entrepreneurs with a creative project to explore how to turn content into media property. 309 I k 1 t S i RESEARCH & DEVELOPMENT FILM a Program Measures FY 2018-19 FY 2019-20 FY 2020-21 Actual Budget Estimate Trends/Research Briefs&Recommendations 6 6 6 Inquiries 257 315 325 Productions Completed 72 100 90 Production Revenues $6,900,000 $9,000,000 $7,000,000 Social Media Reach 121,264 60,000 125,000 Collaboration/Coordination Engagements 42 40 45 Program Expenditures FY 2018-19 FY 2019-20 FY 2020-21 Actual Budget Request Operations 49,871.34 53,105 53,105 Program Total 49,871.34 53,105 53,105 310 I RESEARCH & DEVELOPMENT vY,u ....._ w.a w.... IMMIGRATION Program Description The mission of the Immigration Office is to serve as liaison on immigration matters of broad community concern, as well as serve individual needs and/or matters of immigrants on Hawaii Island. Program Objectives 1. Proactively deliver information about immigration, citizenship and the naturalization process to immigrants and to prospective and new citizens. a. Expand network of partners supporting immigrants. 2. Expand partnerships supporting immigration and citizenship. a. Make presentations to community groups and other networks on immigration issues. b. Work with consular offices to provide outreach services in Hawaii County. Program Highlights The Immigration Program served to liaison federal immigration matters in meeting individual and family needs through direct and coordinated supportive services. Program highlights included: • One-on-one guidance was provided to families and individuals in determining essential U.S. Customs and Immigration Services' (USCIS)forms and how to complete such forms. Referrals were made as might be required. The County's local support saved families travel expense and time away from work and family needs, as the closest USCIS office is located in Honolulu. • General education included the development and distribution of a new informational pamphlet as to available services, referrals to local services, employment resources and opportunities for acculturation training. Targeted support was extended to agricultural, restaurant and tour employees and businesses in understanding acceptable I-9 Employment Verification and I-76 Employment Authorization requirements. 311 3 RESEARCH & DEVELOPMENT IMMIGRATION I i i Program Highlights (continued) • Outreach into targeted immigrant communities as a means to provide direct services was accomplished by coordinating and hosting outreach events for the consulate offices of the Philippines, Federated States of Micronesia and the Republic of the Marshall Islands. At these events, critical services such as passport renewals, authentication of documents,birth and marriage reports, dual citizenship documentation and response to questions were provided to individuals and families. Discussions were initiated with consulate offices of Honduras, Mexico, El Salvador, Thailand and Vietnam to determine an interest in participating in future outreach events for their citizens. • Additional community-based work was carried out to strengthen network alliances that further support immigrants understanding of required documentation and available support services. Program Measures FY 2018-19 FY 2019-20 FY 2020-21 Actual Budget Estimate Telephone Inquiries for assistance 4,362 5,750 5,750 Office visit assistance 3,000 3,000 3,000 Community outreach 45 45 45 Email for assistance 160 85 1 175 Program Expenditures FY 2018-19 FY 2019-20 FY 2020-21 Actual Budget Request Operations 1,707.04 3,300 3,300 a Program Total 1,707.04 3,300 3,300 3 1 i I 3 I 312 i RESEARCH & DEVELOPMENT RESEARCH & DEVELOPMENT Program Expenditures FY 2018-19 FY 2019-20 FY 2020-21 Actual Budget Request Number of Positions 20 19 19 Salaries and Wages 903,236.41 1,023,836 1,041,781 Operations 373,499.90 48,369 48,369 Equipment 12,074.96 4,650 4,650 Soil and Water Conservation District 306,000.00 306,000 306,000 Program Total 1,250,269.64 1,382,855 1,400,800 Personnel Position Summary 3 i s FY 2018-19 FY 2019-20 FY 2020-21 Position Title Authorized Authorized Request Director of Research&Development 1 1 1 Deputy Director of Research&Development 1 1 1 Asst.Account Clerk(1/4T)Temp 1 1 1 Administrative Services Assistant I I 1 1 Administrative Assistant 1 1 1 Clerk III 1 1 1 Economic Development Specialist 11 4 4 4 Economic Development Specialist 1I1 6 5 5 Economic Development Tech 1 1 1 Immigration Specialist 1 1 1 Private Secretary I 1 1 Student Helper I 1 1 1 Total 20 19 19 I I 3 I I i 3 I I 3 I i 3 11 3 3 i 3 i 313 3 3 3 3 I 3 I I 3 3 I 3 I I I 3 I 3 i i I I 3 This page intentionally left blank I I 3 i I I a I I 3 i i 3 t 3 I i I 7 i I i i 3 i 3 3 3 I 3 I i i i I I i I i JIi i 3 !3 i I I I i I 3 I i i, f 3 3 PUBLIC WORK f . r.. ... . PRO....... .....v HIGHWAY FUND i c Mission Statement I To maintain and improve the County's roadway transport system for safe and efficient I movement of people and goods around the island. Department Goals 1. To provide leadership,training, administrative,public outreach, and technical support to accomplish the Divisions' Programs. 2. To provide a safe roadway allowing efficient movement of people and goods around the island. 3. To assist Civil Defense in emergencies. 4. To update the highway inventory records and maps. Convert these to electronic files. 5. To resurface a specific number of miles island-wide as the budget allows. 6. To develop and implement operational and technical programs for traffic control devices. 7. To provide operations and maintenance of traffic control devices in a timely manner through improved scheduling of projects and personnel. 8. To develop a rapid retrieval of records system,planned activities, and documents to support litigation. 9. To expand educational programs through website and social media tools to encourage highway safety and to provide customers 24-hour access to request a repair or service. 10. To create and implement highway safety standards, and procedures. 11. To operate and maintain traffic signals, streetlights, signs, and markings island-wide. Funding Source and Position Count Highway Fund $49,854,052 Highway Fund 249 Grant Revenue $ 725,000 Grant Revenue t Other - Total Budget: $50,579,052 Total Number of Positions 249 i I I 314 si PUBLIC WORKS ... ... ...... . TRAFFIC DIVISItJN Program Description The Traffic Division was established under the Department of Public Works under Chapter 2, Article 9, Section 2-41 of the Hawaii County Code. The Division installs, maintains and repairs j all traffic control facilities and devices and street lighting systems in compliance with Chapter 24 of the Hawaii County Code. The Division is responsible for all traffic engineering projects for the County and maintains a traffic education program. Administration Section The Administration Section is made up of the Division Chief, Program Manager, and j administrative office staff. The responsibilities of this section include,but are not limited to: 1. Managing the Division's role in the safe and efficient movement of traffic. 2. Mitigating traffic problems and improving overall roadway efficiency and safety. 3. Receiving and resolving complaints and answering inquiries. 4. Promoting traffic education. 5. Providing supervision and administrative support for the Division. j Traffic Safety and Sims and Markings Section The Traffic Safety and Signs and Markings Section is made up of the Traffic Safety sub-section and the Signs and Markings sub-section, managed by a Civil Engineer V. The Traffic Safety sub-section is comprised of a Civil Engineer IV and Engineering Support Technician III. The responsibilities of this section include,but are not limited to: 1. Conducting studies, investigations, inspections,traffic surveys, and other related activities to j safeguard and facilitate vehicular and pedestrian traffic; 2. Reviewing construction plans,traffic studies, zone changes,variances, etc. to ensure compliance with Division standards, guidelines, and policies for Federal, State, County and private entities; 3. Proposing, designing, and managing new traffic control related projects to help mitigate existing traffic problems and to improve overall roadway efficiency; 4. Identifying safety improvement projects based on traffic accidents and conflict analysis procedures; 5. Overseeing resurfacing restriping program; i I 315 I I a I PUBLIC WORKS M. RIP" TRAFFIC DIVISION Program Description (continued) i 6. Proposing traffic calming initiatives including driver feedback signs and speed humps; and 7. Creating, maintaining and improving programs to promote highway safety. The Traffic Signs and Markings sub-section consists of the Traffic Signs and Markings Supervisors, Painters, Installers, Helpers, and Engineering Support Technician I11. The responsibilities of this section include,but are not limited to; I 1. Maintaining all County traffic signs and markings. 2. Developing and implementing a traffic signs and markings maintenance program based on Federal and County requirements and standards. 3. Installing new signs and markings generated by Safety Section projects and as directed by the Department of Public works for in-house projects. 4. Establishing and maintaining a computerized supplies, materials, and traffic signs and marking inventory database. 5. Assisting Safety Section with studies, investigations, inspections, and traffic surveys, resurfacing restriping program, and traffic calming initiatives. Traffic Signals and Streetlights Section The Traffic Signals and Street Lights Section,managed by a Civil Engineer V, consists of an Electrical Engineer I, Traffic Technicians, Traffic Electricians, Electricians, and Traffic Signal, and Street Light Inspectors. The responsibilities of this section include,but are not limited to: 1. Maintaining and operating all County and State traffic signals and street lights. 2. Establishing and applying routine maintenance programs and projects. 3. Designing and developing new traffic signal and street light installation projects. 4. Reviewing and inspecting the traffic signal and street light portions of County projects. 5. Real-time monitoring of the traffic signal systems. 6. Maintaining a traffic signal and street light database. 7. Installing traffic signals. 8. Installing County school zone beacons. 9. Installing County crosswalk flashing beacons. 10. Installing uninterruptible power supplies (UPS). 11. Assisting Safety Section with traffic calming initiatives by installing and maintaining driver feedback signs. 316 i s PUBLIC WORKS IMP......... . _ M� I _ . TRAFFIC DIVISION Program Objectives Traffic Safety Section i 1. Investigate and process complaints and requests (not including projects)within 30 calendar days. 3 o Performance Measurement: 100%completion. I Existing Maintenance I Traffic Signs & Markings 3 3 1. Inspect and maintain as required 250 miles of County-maintained road per year(total of 1,000 centerline miles over four-year maintenance cycle)to address retro-reflectivity. o Performance measurement: 80% completion of all work orders generated from annual inspections. 2. Maintain all traffic signs on a seven-year replacement cycle (3,760 signs per year). I o Performance Measurement: 100%compliant. Traffic Signals & Streetlights 1. Investigate and repair all street light failures within five working days. I o Performance Measurement: 100%completion. 2. Investigate and resolve all traffic signal timing and operational complaints within 3 working days. o Performance Measurement: 100% completion. 3. Preventative Maintenance Program: 46 State signalized intersections two times per year. o Performance Measurement: 100%completion. 65 County signalized intersections one time per year. o Performance Measurement: 100%completion. 3 Conflict Monitor Units (CMU)/Malfunction Management Units (MMU) annual certification. o Performance Measurement: 100%completion. Uninterruptable Power Supplies (UPS) annual inspections and/or replacement. o Performance Measurement: 100%completion. 'i i 3 i 317 3 I i PUBLIC WORKS TRAFFIC DIVISION Program Highlights Projects Completed or In-Progress • Street light upgrades/improvements to address failing LED fixtures is in-progress, currently changing out fixtures in the S. Hilo and N. Kona Districts. • Traffic signal detection improvements to address failing wireless detection with loops or high resolution cameras is in progress. • Continuing with island-wide traffic sign retro-reflectivity program as part of the Division's asset management program. • Continuing with island wide traffic markings retro-reflectivity program as part of the Division's asset management program. • Completed controller upgrades to all State signalized intersections. • Worked with Federal, State, and local agencies to provide video surveillance support for the Ironman Triathlon. • Completed work for traffic education program, including providing handouts, lesson plans, and booklets on traffic safety measures to school-aged children, and putting out traffic education and road work-related public service announcements via radio and the County website. 318 PUBLIC WORKS TRAFFIC DIVISION 1 Program Measures EXISTING MAINTENANCE FY 2018-19 FY 2019-20 FY 2020-21 Actual Budget Estimate Traffic Signal&Streetlight a Maintain 1%or less Failure Rate 1% n/a n/a Investigate and repair all streetlight failures within o 0 five working days. - 10010 100/o Investigate and resolve all traffic signal timing and _ 100°fo 100% operational complaints within three working days. Preventative Maintenance Program 46 State signalized intersections two times per year. - 100% 100% 65 County signalized intersections one time per year. - 100% 100% Conflict Monitor Units(CMU)/Malfunction 100% Management Units(MMU)annual certification s Uninterruptable Power Supplies(UPS)annual inspections and/or replacement. - - 100°l0 Traffic Signs&Markings 3 Restripe 250 line miles/yr. (total of 1,000 line miles 78.1 miles - - over four years)to address reflectivity Maintain or install 2,900 signs for sign retro 2,846 signs - - reflectivity maintenance program Maintain 250 line miles per year(total of 1,000 line - 100% miles over four years)to address retro-reflectivity Inspect and maintain as required 250 centerline miles of County-maintained road per year(total of 1,000 - 80% centerline miles over four year maintenance cycle)to address retro-reflectivity Maintain all traffic signs per district on a seven-year _ 100% - replacement cycle. Maintain all traffic signs on a seven-year 100% replacement cycle(3,760 signs per year). IMPROVEMENTS Traffic Signal&Streetlight Connect 15 signals/yr to Traffic Command Center 15 - - U grade five crosswalks/yr 0 - - SAFETY Investigate and process complaints and requests(not 86% 100% 100% includingprojects)within 30 calendar days. 319 t i E PUBLIC WORKS TRAFFIC DIVISION Program Expenditures FY 2018-19 FY 2019-20 FY 2020-21 Actual Budget Request Number of Positions 48 48 48 Salaries and Wages 2,584,881.23 3,143,355 3,158,031 Operations 5,420,449.49 5,944,138 6,200,651 Equipment 156,240.91 851,264 594,749 Program Total 8,162,077.43 9,938,757 9,953,431 Personnel Position Summary FY 2018-19 FY 2019-20 FY 2020-21 Position Title Authorized Authorized Request Civil Engineer III 1 1 Program Manager - - 1 Civil Engineer IV 1 1 1 Civil Engineer V 1 1 2 Civil Engineer VI 1 1 1 Clerk III 1 1 1 Electrical Engineer I 1 1 1 Electrician 1 1 1 Electronic Technician 1 1 - Engineering Support Tech III 2 2 2 Lead Traffic Electrician(1 in Kona) 2 2 2 Lead Trak Signs&Markings Painter(2 in Kona) 5 5 5 Office Manager 1 1 1 Program Support Technician 1 1 1 Senior Account Clerk 1 1 1 Student Helper I 1 1 1 Supervising Traffic Technician 1 1 1 Trak Electrician(3 in Kona) 6 6 6 Traffic Electrician Supervisor 11 1 1 1 Traffic Operations Supervisor 1 1 - Traffic Signal and Streetlight Inspector 2 2 2 Traffic Signs&Markings Helper(1 in Kona) 2 2 2 Traffic Signs&Markings Installer(2 in Kona) 5 5 5 Traffic Signs&Markings Painter(2 in Kona) 5 5 5 Traffic Signs&Markings Supervisor 11 2 2 2 Traffic Signs&Markings Supervisor III 1 1 1 Traffic Technician IV 1 1 2 Total 48 48 48 E i i 320 PUBLIC WORKS HIGHWAY MAINTENANCE DIVISION Program Description Highwav Administration The Highway Maintenance Division oversees and directs all Highway Programs; i.e., maintenance of roadways, flood control structures and canals. The Division also establishes safety programs and conducts training, coordinates in-house resurfacing projects and responds to various emergencies as needed. District Baseyards Each District Baseyard continues to repair and maintain roads, streets,highways,bridges, storm drains and other flood control structures in the County. The Baseyards also respond as needed to various emergencies caused by accidents,hazardous material spills and other natural events (fires, storms, earthquakes etc.). Program Objectives 1. Continue island-wide in-house resurfacing program and resurface a total of 20 miles. 2. Evaluate the grass cutting operation and maintain the standard of six miles (12 total)per operator/equipment per workday and the goal of a five-week cycle per district. Program Highlights Resurfaced 12.70 miles* of various County roads: South Hilo 3.50 miles North HilolHamakua .70 miles North/South Kohala 1.00 miles North/South Kona 1.50 miles Ka`u 1.80 miles Puna 4.20 miles *Includes Roads in Limbo and shoulder improvements South Hilo completed work on Waianuenue Avenue, Kilauea Avenue (near 4 mile bridge), Rubbish Dump Road, and Haili Street; Hamakua completed work on Old Mamalahoa Hwy(Ahualoa);North/South Kohala worked on Kamamalu and Kapa`au Roads;North/South Kona worked on Konawaena Road, Henry Street, and Alahou; Ka`u worked on shoulders on South Point Road; Puna worked on Government Beach Road and Alaili Road. i 321 I i i s PUBLIC WORKS _. F1 1111 MIR . ._.. HIGHWAY MAINTENANCE DIVISION 3 Program Measures 3 FY 2018-19 FY 2019-20 FY 2020-21 Actual Budget Estimate Resurfacing Miles(Varying Widths) 36.16 20 33 South Hilo 9.04 5 7 North Hilo/Hamakua 3.60 2 4 North/South Kohala 9.64 3 6 North/South Kona 6.50 4 6 I Ka`u 2.00 2 4 Puna 5.38 4 6 Grass Cutting Operation(Cycle for Each District,in Weeks): 3 South Hilo 5 5 5 I North HilolHamakua 5 5 5 North/South Kohala 5 1 5 5 North/South Kona 5 5 5 Ka`u 5 5 1 5 Puna 5 5 5 Program Expenditures 3 FY 2018-19 FY 2019-20 FY 2020-21 Actual Budget Request Number of Positions 201 201 201 I Permanent/Temporary Salaries and Wages 7,629,201.90 8,156,528 8,428,148 Operations 4,670,512.62 6,826,965 6,295,265 Equipment 18,463.16 1,572,800 1,593,200 Program Total 12,318,177.68 16,556,293 16,316,613 I 'I 3 1 'I i i vI ri 322 PUBLIC WORKS a _ _. HIGHWAY MAINTENANCE DIVISION Personnel Position Summary FY 2018-19 FY 2019-20 FY 2020-21 Position Title Authorized Authorized Request Account Clerk 1 1 1 Accountant II 1 1 1 Civil Engineer IV 1 - 2 District Road Overseer I1 5 5 5 Equipment O erator I 25 25 25 Equipment erator II 26 26 26 Equipment O erator III 9 9 9 Equipment Operations Instructor - i 1 Highway Division Chief 1 1 1 Highway Superintendent 1 1 1 Highways Technician IV 1 1 1 Laborer I 1 - - Laborer II 68 68 68 Lead Mason 1 1 1 Mason 1 1 1 Road Construction&Maintenance Supervisor I 4 4 4 4 Road Construction&Maintenance Supervisor II 10 10 10 Safety&Driver Improvement Coordinator I 1 1 Senior Account Clerk 6 6 6 { Street Cleaning Supervisor I 1 1 Street Sweeper Operator I 1 1 Equipment Operations Instructor 1 1 Subtotal 165 165 182 TEMPORARY POSITIONS: Equipment Operations Instructor Temp 3 3 3 Equipment Operator I Temp 6 6 6 Equipment O erator II Ternp 5 5 5 Equipment O erator III Terap 4 4 4 Lead Mason Ternp 1 1 1 Mason Ternp 3 3 3 Road Constr&Maintenance Supervisor I Temp 6 6 6 Student Helper II 1 1 1 Tree Trimmer Ternp 4 4 4 Worker's Compensation Position 3 3 3 (Temporary Positions)Subtotal 36 36 36 Total 201 201 201 323 PUBLIC WORKS ENGINEERING Program Description Refer to Department of Public Works under the General Fund Section. Program Objectives Refer to Department of Public Works under the General Fund Section. Program Highlights Refer to Department of Public Works under the General Fund Section. Program Expenditures FY 2018-19 FY 2019-20 FY 2020-21 Actual — Budget Request Salaries and Wages 80,911.20 509,948 1,812,412 Operations - 285,700 805,700 Equipment - 98,600 118,600 Program Total 80,911.20 894,248 2,736,712 324 POLICE s HIGHWAY FUND 3 I I Program Description Refer to Police Department under the General Fund Section. 3 i Program Objectives 3 Refer to Police Department under the General Fund Section. 3 Program Highlights Refer to Police Department under the General Fund Section. s I Program Expenditures I FY 2018-19 FY 2019-20 FY 2020-21 Actual Budget Request I Salaries and Wages - 1,254,015 1,597,611 Operations - 64,800 64,800 Equipment - - 320,000 Program Total - 1,318,815 1,982,411 325 MASS TRANSIT AGENCY HIGHWAY FUND Program Description Refer to Mass Transit Agency under the General Excise Tax Fund Section. Program Objectives Refer to Mass Transit Agency under the General Excise Tax Fund Section. Program Highlights Refer to Mass Transit Agency under the General Excise Tax Fund Section. Program Expenditures FY 2018-19 FY 2019-20 FY 2020-21 Actual Budget Request Operations 9,211,507.34 7,447,185 7,447,185 Equipment - - - Program Total 9,211,507.34 7,447,185 7,447,185 326 PUBLIC WORKS HIGHWAY FUND MISCELLANEOUS E FY 2018-19 FY 2019-20 FY 2020-21 Actual Budget Request Roads in Limbo 50,650.00 400,000 100,000 Bridge Inspection 3,173.08 41,700 641,700 Fringe Benefits Health Fund 1,194,840.78 1,700,000 1,500,000 Pension Accumulation 1,922,085.78 2,634,000 3,200,000 FICA 733,33637 975,000 1,100,000 Worker's Compensation 623,136.18 700,000 700,000 Total Fringe Benefits 4,473,399.11 6,009,000 6,500,000 Supplemental Transfers Transfer to Capital Pro'ects Fund 3,862,867.88 3,900,000 3,900,000 Other Costs Provision for Compensation Adjustment - 200,000 376,000 Provision for Pension Lag Adjustment - - - Vacation Pay - 501000 50,000 Refund Auto/Trailer Tax - - - Provision for Reallocation - - - Public Safety Disaster/Emergency 325,581.52 1,072,000 575,000 Total Other Costs 325,581.52 1,322,000 1,001,000 3 Total Miscellaneous 8,715,671.59 11,672,700 12,142,700 i 327 ) ] ] ] ) ] ] ) G �R�Aw'\ EXCISE ] ] � ) ) TAA FUND . � ] � ) ) ) ] ] � ] � ) ) ) ) l MASS TRANSIT AGENCY R RIPGENERAL EXCISE TAX FUND Mission Statement Create a high-quality,multi-modal transportation system that provides safe, reliable, convenient, environmentally responsible, and cost-effective mobility choices that meet the needs of our residents and visitors. Department Goals 1. Improve transportation mobility for the public, including service for the mobility impaired. Make riding public transportation easier, reliable and compatible with other multi-modal options. 2. Assist the public in obtaining transportation alternatives to the private automobile through the use of buses, ride sharing, bicycling, in a fiscally sustainable manner. Create a transit system responsive to the needs of all populations and those for whom transit is a necessity. 3. To allow users of the transportation system to travel to work,health services, educational institutions,business and commerce centers, after school activities, and recreational sites. Connect modes to enable a seamless integration of transit networks,bicycle, and pedestrians by the use of transportation hubs and bus stops. Implement technology to provide real time transportation information. i Program Description The Mass Transit Agency plans, directs, and coordinates the activities of the Hawaii County public transportation system. The agency also provides administrative support for the Hawaii County Transportation Commission. i i I Funding Source and Position Count GET Fund $50,000,000 GET Fund 17 Grant Revenue - Grant Revenue 1 Other - Total Budget: $50,000,000 Total Number of Positions 17 328 MASS TRANSIT AGENCY P IRM W P GENERAL EXCISE TAX FUND Program Objectives 1. Restore service reliability and increase system ridership from FY 2018-19. 2. Resolve and follow-up on all complaints within two weeks. 3. Maintain the current level of services for public transportation. 4. Continue expansion of official bus shelter and bus stop sign program. Program Highlights 1. Bus ridership amounted to 511,412 passenger trips while the Hele-On Kako`o Para- transit program provided 2,665 rides and the shared ride taxi program provided 108,587 passenger trips. 2. Continued to support various local community events by providing safe and efficient transportation. 3. Island-wide bus shelter program is ongoing. Completed bus shelters in Seaview Estates and in Kailua-Kona on Queen Ka`ahumanu Highway. 4. The Mass Transit Baseyard and Maintenance Facility blessing was done in February 2019. 5. Continue to progress in the completion of Hawaii County's Transit Master Plan. The TMP is a baseline study that has not existed before. In 2015,the County Council called for a master plan which has since called to the urgency of creating immediate and long-term plans. The plan will provide a close examination of the future alternatives and the reasoning why the path followed was selected. 6. The dfaft final version of the TMP was released in August 2018. Planning for public transit should reflect the island's shared vision for the future,while the goal is to provide quality service in an efficient and equitable manner. That being said priorities must be outlined, and hard choices made. 7. Awarded a Bus and Bus Facilities competitive grant in the amount of$1,400,000. Mass Transit plans to use the federal funds to purchase various buses to be used as replacement vehicles for the currently aging fleet. 329 i i MASS TRANSIT AGENCY GENERAL EXCISE TAX FUND Program Highlights (continued) 8. The Mass Transit Agency continues to maintain partnerships with other departments and agencies and is working diligently to improve services and programs. Mass Transit is exploring electric and hydrogen buses to support the Hawaii Clean Energy Initiative, innovative technologies,multi-modal programs, and other strategic planning to support the ever-growing transportation community. Program Measures FY 2018-19 FY 2019-20 FY 2020-21 Actual Budget Estimate Total Passengers 622,664 875,000 875,000 Cost Per Passenger $18.71 $18.71 $18.71 Program Expenditures FY 2018-19 FY 2019-20 FY 2020-21 Actual Budget Request Number of Positions - 17 17 Salaries and Wages - 828,567 1,061,701 Operations 2,246,115.46 5,873,101 4,994,389 Equipment 22,982.45 4,534,288 5,408,632 Program Total 2,269,097.91 11,235,956 11,464,722 330 MASS TRANSIT AGENCY PIP W" ti GENERAL EXCISE TAX FUND Personnel Position Summary FY 2018-19 FY 2019-20 FY 2020-21 Position Title Authorized Authorized Request Mass Transit Administrator 1 1 1 Account Clerk 2 2 2 Account Clerk(Tem ) - 1 1 Administrative Services Asst I - 1 1 Automotive Mechanic 1 4 4 4 Automotive Mechanic 11 1 2 2 Clerk II 1 1 1 County Transportation Specialist 1 1 1 Garage Supervisor - 1 1 Mass Transit Assistant 1 1 1 Mass Transit Operations Assistant 1 1 I Program Manager* 1 1 1 Total 13 17 17 *Converted Contract Position 331 MASS TRANSIT AGENCY MISCELLANEOUS FY 2018-19 FY 2019-20 FY 2020-21 Actual Budget . Request Supplemental Transfers Transfer to Capital Projects Fund 4,105,000.00 12,660,000 26,105,373 Total Supplemental Transfers 4,105,000.00 12,660,000 26,105,373 Bond Issue/Debt Service Transfer to Debt Services - 7,600,000 11,900,000 Total Bond Issue/Debt Service - 7,600,000 11,900,000 Fringe Benefits FICA - 75,000 75,000 County Pensions - 250.000 250.000 Health Fund - 120,000 145,861 Worker's Compensation - 25,000 25,000 Total Fringe Benefits - 470,000 495,861 Other Costs Public Safety Disaster/Emergency - - - Prov Compensation - 34,044 34,044 Total Other Costs - 34,044 34,044 Total Miscellaneous 4,105,000.00 20,764,044 38,535,278 332 I i I j 'i i i I i I I I i i I This page intentionally left blank 1 1 'I i I I i i I i I i 'i i i I IR SE,IIWAL-&\ YE, FUND ,;i ENVIRONMENTAL MANAGEMENT - 'p-11p, 101 11, SEWER FUND Mission Statement To protect public health and the environment to enhance quality of life when managing the County Wastewater System,respect the community while spending wastewater public funds efficiently and appropriately, and nurture responsibility and professionalism in the Wastewater Division workplace. Division Goals 1. To protect public health, safety and the environment through the proper management of the County Wastewater System. 2. To meet or exceed all wastewater discharge permit and regulatory compliance requirements. 3. To provide efficient service while balancing the needs and desires of the administration, council, employees, and general public in a cost-effective manner. 4. To sustain no lost-time injuries and maintain a healthy, empowered and committed workforce. Funding Source and Position Count Sewer Fund $13,993,218 Sewer Fund 71 Subsidy $ 2,086,419 Grant Revenue!Other Grant Revenue - Total Budget: $16,079,637 Total Number of Positions: 71 333 ENVIRONMENTAL MANAGEMENT WASTEWATER DIVISION ADMINISTRATION Program Description The Administration program of the Wastewater Division(WWD) includes administration and engineering functions. Administration manages the countywide wastewater system, maintains effective long-range plans via the Capital Improvement Program(CIP) and Equipment Replacement Fund(ERF)planning process, coordinates with the Environmental Management Commission(EMC),the Department Administration and County Council, administers permit applications, maintains archives, and maintains public relations through education and problem solving as needed. Program Objectives 1. Continue to make progress on plans for construction renovation of the Pua Sewage Pump Station(SPS)to mitigate pressure surge in the force main; replace valves and electrical switchgear; and improve the odor control system components. 2. Continue to make progress on the Pua Force Main Replacement Project. 3. Make progress on the Hilo Headworks Rehabilitation or Replacement Project. 4. Evaluate the repair or replacement of the Hilo WWTP and possibly the Papa`ikou and Kula`imano WWTPs. 5. Continue design efforts for the force main replacement at Hale Halawai SPS and Ke6pu SPS. 6. Continue efforts for a new collection system and wastewater treatment plant for the Na`alehu and Pahala Large Capacity Cesspool (LCC) Replacement projects. 7. Continue the design and construction for the R-1 Project that will upgrade the Kealakehe Wastewater Treatment to produce and distribute reuse water(recycled wastewater for irrigation use). 8. Complete the EA for the North Kona SPS and Force Main Project. Program Highlights • Began construction of the Lono Kona Sewer Improvement District Project. • Began the design of the Lanihau Force Main Replacement Project. • Substantially completed the Kealakehe Aeration Upgrade & Sludge Removal Project. • Completed the R-1 Project design plans to 90% for the onsite component of this project which will upgrade the existing KWWTP to produce R-1 quality water. • Submitted the draft EIS for the R-1 project. • Submitted the draft EIS for the Pahala LCC Replacement project. 334 ENVIRONMENTAL MANAGEMENT WASTEWATER DIVISION ADMINISTRATION Program Measures FY 2018-19 FY 2019-20 FY 2020-21 Actual Budget Estimate REGULATORY COMPLIANCE PROGRAM Number of NPDES Permit Violations 0 Note(1) Note(1) Number of Reportable Sewage Spills 3 4 3 Number of Reportable Treatment Bypass 1 4 2 Number of NIOSH Citations 0 0 0 SEWER CONNECTION PROGRAM Number of Building/Plumbing Permits Processed 167 240 200 Number of Sewer Connection Plans Reviewed 56 23 40 Number of Sewer Connections Inspected 20 19 20 PRIVATE SEWER EXTENSION PROGRAM Number of Private Sewer Extension Plans Reviewed 7 3 6 Number of Private Sewer Extensions Inspected 1 2 1 REPLACEMENT RESERVE ACCOUNT PROGRAM Number of Design Projects Completed 0 1 1 Number of Construction Projects Completed 0 1 1 Note(1)—The new permits for the Hilo and Papa`ikou Wastewater Treatment Plants have received administrative extensions so they have not been issued by DOH yet. They will include nutrient removal requirements and interim Discharge Limitations. As COH facilities were not designed to achieve nutrient removal it is expected that Permit Violations will occur under new NPDES Permits. Since 2015,the Wastewater Division has selected to test an additional eight sampling points for a total of 14 as part of the evaluation of the receiving water assimilative capacity. The additional data will be used to support planning decisions and in regulatory discussions related to nutrient limits. 335 's i i 'i 'i ENVIRONMENTAL MANAGEMENT WASTEWATER DIVISION OPERATIONS Program Description The Operations program involves operating, maintaining, and repairing wastewater collection,pumping,treatment, and disposal facilities and equipment. The Operations program includes coordinating the planning, design, construction and inspection of equipment replacement projects with Wastewater Administration, performing laboratory analyses to determine permit compliance and efficiency of plant processes; ensuring regulatory compliance; and storing and maintaining adequate inventory of spare parts and supplies. Program Objectives I. Work with Consultants on administering training to staff to begin inventory of parts and supplies; and tracking the condition and long-term performance of wastewater assets. 2. Select and implement electrical assessment recommendations on various wastewater facilities to maintain compliance with OSHA regulatory requirements. 3. Continue preventative maintenance efforts on electrical generators and energy transfer devices. 4. Continue to identify and implement upgrades or replacements to facility process equipment including, but not limited to LTV disinfection in lieu of chlorination, and installation of remote SCADA control where practical. 5. Continue to implement procedures and monitor process operations to maintain a required level of safety at the wastewater facilities to maintain compliance with OSHA, NIOSH and DOH NPDES regulatory requirements. Program Highlights • Completed the selection of a Computerized Maintenance Management System software program as part of the Asset Management System program. • Completed the electrical assessment for various wastewater facilities and formulated recommendations for electrical repairs/upgrades. • Prepared for the Hilo Landfill closure by securing equipment and manpower to transport dewatered sludge from the east side facilities to the Pu`uanahulu Landfill. 336 ENVIRONMENTAL MANAGEMENT WASTEWATER DIVISION OPERATIONS Program Measures FY 2018-19 FY 2019-20 FY 2020-21 Actual Budget Estimate WASTEWATER TREATMENT PROGRAM Percent of Wastewater Treatment Plants Receiving 50% 20% 20% Acceptable or Conditional Rating from DOH Hilo WWTP—Average Daily Flow(mgd) 3.0 2.9 3.0 Pa a`ikou WWTP-Average Daily Flow(mgd) 0.1 0.1 0.08 Kula`imano WWTP-Average Daily Flow(mgd) 0.1 0.1 0.1 Ka ehu WWTP-Average Daily Flow(mgd) .006 0.01 0.01 Kealakehe WWTP-Average Daily Flow(mgd) 1.7 1.7 2.0 Honoka`a WWTP—Average Daily Flow(mgd) 0.06 0.06 0.06 Kaloko WWTP—Average Daily Flow(mgd) 0.02 0.018 0.018 Pass EPA laboratory quality control test? Yes Yes Yes EFFLUENT REUSE PROGRAM Total Volume of Effluent Recycled(k al/ ) 0 0 0 SEWER LINE MAINTENANCE PROGRAM Miles of Sewer Lines Cleaned 28 24 26 Miles of Sewer Lines Video Inspected 3 6 4 Number of Point Repairs Completed 6 11 8 PLANT MAINTENANCE PROGRAM Number of Work Orders Completed 82 220 150 Number of Outstandin Work Orders 34 53 50 337 ENVIRONMENTAL MANAGEMENT WASTEWATER DIVISION Program Expenditures FY 2018-19 FY 2019-20 FY 2020-21 Actual Budget Estimate Number of Positions 61 71 71 Salaries and Wages 3,259,862.76 4,197,282 4,348,333 Operations 5,618,825.69 8,260,803 8,475,887 Equipment 129,044.19 769,665 737,339 Operator Training Facility 15,400.00 16,000 16,100 Program Total 9,023,132.64 13,243,750 13,577,659 Personnel Position Summary FY 2018-19 FY 2019-20 FY 2020-21 Position Title Authorized Authorized Request Assist Wastewater Treatment Plant Operator Temp 4 - - Assistant Wastewater Treatment Plant Operator 7 7 6 Civil Engineer III I I I Civil Engineer IV 3 3 3 Civil Engineer V - I I Civil Engineer VII I I I Clerk III I I I Engineering Student I I I Engineering Support Tech IV I I I Environmental Mgt Engineer - I I Geographic Systems Analyst I - I I Information Systems Analyst IV I I Lead Plant Electrician/Electronics Repairer I I I Mechanical Repairer 2 2 2 Plant Electrician/Electronics Repairer 1 2 2 Program Manager 1 2 2 Projects Coordinator - - I Sanitary Chemist I I I I Sanitary Chemist III I I I Sewer Maintenance Repairer 6 7 7 Sewer Maintenance Working Supervisor 2 2 2 Storekeeper I I I Student Helper I I I I Student Helper 11 1 1 1 Trades Helper Temp - 4 4 Wastewater Deputy Division Chief I I I Wastewater Operations Superintendent 2 2 2 Wastewater Plant Maintenance Mechanic 3 4 4 Wastewater Plant Maintenance Mechanic Supervisor I I I Wastewater Plant Working Supervisor III I I I Wastewater Project Manager 1 1 Wastewater Treatment Plant Operator 1 5 5 338 3 ENVIRONMENTAL MANAGEMENT WASTEWATER DIVISION Personnel Position Summary (continued) Wastewater Treatment Plant Operator II 2 2 3 Wastewater Treatment Plant Operator III 4 3 4 Wastewater Treatment Plant Operator IV 2 5 5 Wastewater Treatment Plant Supervisor III 1 1 1 Wastewater Treatment Plant Supervisor IV 1 I 1 Total 61 71 71 I 3 I I FY 2018-19 FY 2019-20 FY 2020-21 Actual Budget Estimate j Fringe Benefits I FICA 237,503.48 317,741 319,300 Pension Accumulation 600,909.20 918,932 959,300 Health Fund 295,229.00 584,832 534,878 Worker's Compensation 96,193.54 80,000 100,000 Total Fringe Benefits 1,229,835.22 1,901,505 1,913,478 Other Costs Provision for Compensation Adjustment - 101,600 88,500 Replacement Reserve Account 210,065.90 500,000 500,000 Total Other Costs 210,065.90 601,600 588,500 'i 3I3 33 I I I I I 3 41 I i i 339 i i i s i This page intentionally left blank FF Si-FORT TjERMl VA CAAT IO RENTAL FUND PLANNING e 1FI . SHORT-TERM VACATION RENTAL i ENFORCEMENT FUND Mission Statement To establish and administer a program to regulate Short-Term Vacation Rentals and to manage their impacts on communities island wide. A Short-Term Vacation Rental is defined as a dwelling unit of which the owner or operator does not reside on the building site,that has no more than five bedrooms for rent on the building site, and that is rented for a period of thirty consecutive days or less. Department Goals The Planning Department is responsible for the regulation of Short-Term Vacation Rentals. The Department's goals include determining where Short-Term Vacation Rentals are allowed to operate based on land use classification(e.g. commercial resort, residential multi-family); defining operational standards for this type of business; establishing a registration process; processing non-conforming use certificates and special permits; and enforcing the Zoning Code related to this type of use. The Planning Department is responsible for enforcement of this code and responding to E complaints related to Short-Term Vacation Rentals. Additionally,the Planning Department is required to maintain a list of all Short-Term Vacation Rentals that have registered or recevied a non-conforming use certificate. ;3 3 Funding Source and Position Count Short-Term Vacation $527,000 Short-Term Vacation Rental 7 Rental Enforcement Fund Enforcement Fund Other $ 92,400 Other - Total Budget: $619,400 Total Number of Positions 1 7 340 PLANNING _._.. .�.. �._. . ..o . .. .. .. u M.... SHORT-TERM VACATION RENTAL ENFORCEMENT FUND Program Description Short-term rental of residential units, as an alternative to traditional resort and hotel accommodations, is an emerging trend in the visitor industry that continues to grow across Hawaii Island. Ordinance No. 2018-114 manages the impacts of these Short- Term Vacation Rentals by: 1. Defining where this use will be allowed; 2. Establishing provisions and standards to regulate this use; 3. Providing an avenue for an existing use deemed to be improper by this ordinance to apply a for a non-conforming use certificate that would allow them to continue to operate in a non-permitted district. Pursuant to section 10-12, Hawaii County Charter, a special fund to be known as the Short-Term Vacation Rental Enforcement Fund is created by Ordinance 18-114. This fund shall be administered by the Planning Director. The purpose of the fund is to support efforts to enforce the County's Short-Term Vacation Rental law. This account shall be funded by all fees and fines collected in connection with the administration and enforcement of this ordinance. The funds in this account shall be utilized to pay for expenses that facilitate enforcement of the County's Short-Term Vacation Rental law. Expenditures under this account shall be made in accordance with appropriations adopted by the Hawaii County Council after receiving recommendations from the Planning Director. Program Objectives 1. The Short-Term Vacation Rental Enforcement Fund shall be administered in an efficient and responsible manner complying with all applicable ordinances and rules. 341 PLANNING n 1111" �._ u. SHORT-TERM VACATION RENTAL ENFORCEMENT FUND Program Highlights • November 2018 the Hawaii County Council adopted Ordinance 2018-114 regulating short-termm vacation rentals. The new law defines where the use will be allowed; establishes provisions and standards to regulate this use; and provides an avenue for an existing short-term vacation rental to apply for a non-conforming use certificate that would allow continued operation outside of a permitted zoning district. • With the law taking effect on April 1, 2019, the Department went through the rule- making process to amend the Planning Department Rules of Practice and Procedure in order to facilitate the implementation of Ordinance 2018-114. Rule 23 of the Planning Department Rules of Practice and Procedure pertaining to short-term vacation rentals was adopted in April 2019 and the Department developed application forms and requirements for the public. Additionally,Rule 2 of the Planning Department Rules of Practice and Procedure was updated to reflect relevant administrative actions. • The Department began accepting applications for short-term vacation rental registrations on April 22, 2019. By the end of the fiscal year the Department received nearly 540 applications for registrations of short-term vacation rentals. The Department anticipates receiving over 3,000 applications by the end of the initial 180- { day registration period which ends in September 2019. Program Measures FY 2018-19 FY 2019-20 FY 2020-21 Actual Budget Estimate Short-Term Vacation Rental Registrations 540 1,600 654 Non-Conforming Use Certificates 0 800 1,100 Special Permits 1 0 1 5 1 5 Program Expenditures FY 2018-19 FY 2019-20 FY 2020-21 Actual Budget Request Number of Positions - 7 7 Salaries and Wages 12,963 300,000 300,000 Operations - 234,400 134,000 Equipment - 138,450 - Program Total 12,963 672,850 434,000 342 PLANNING SHORT-TERM VACATION RENTAL ENFORCEMENT FUND 3 I Personnel Position Summary FY 2018-19 FY 2019-20 FY 2020-21 Actual Budget Estimate Land Use Plans Checker I - 2 2 Planner III - 3 3 Planning Inspector 1 - 2 2 Total - 7 7 Miscellaneous FY 2018-19 FY 2019-20 FY 2020-21 Actual Budget Estimate Fringe Benefits FICA - 22,900 22,900 Pension Accumulation - 69,000 75,000 Health Fund - 65,500 71,500 3 Total Fringe Benefits - 157,400 169,400 3 Other Costs I Provision for Compensation Adjustment - 15,600 16,000 Total Other Costs - 15,600 16,000 Total Miscellaneous - 173,000 185,400 3 I 33 i I 3 1 i i i I 3 i 343 i s 3 i I i I +I i I i I 1 I i j i i 3 j 3 i 3 3 3 I 1 I I i I 3 3 I 3 3 3 f 3 Y 3 3 I i PARKS & RECREATION CEMETERY FUND Mission Statement The Department of Parks and Recreation Cemetery Fund provides affordable burial facilities for residents of Hawaii County. Department Goals To improve, maintain and upkeep `Alae Cemetery. Program Description The Cemetery Fund was authorized to use the revenues from plot sales at `Alae Cemetery for the improvement,maintenance, and upkeep of`Alae Cemetery. Program Objectives Conduct maintenance and repair activities. Program Highlights • Maintenance and upkeep of the cemetery has been done on a daily basis. • Annual Ireito Hoyo Memorial Service held in August 2018 to honor those immigrants that have migrated to Hawaii. Funding Source and Position Count Cemetery Fund $118,000 Cemetery Fund - Grant Revenue - Grant Revenue 1 Other - Total Budget: $118,000 Total Number of Positions - 344 t } I i PARKS & RECREATION PIMP I CEMETERY FUND Program Measures FY 2018-19 FY 2019-20 FY 2020-21 Actual Budget Estimate Acres Maintained 42.37 42.37 42.37 Program Expenditures FY 2018-19 FY 2019-20 FY 2020-21 Actual Budget Request Operations 10,000 10,000 10,000 Equipment 0 0 108,000 Program Total 10,000 10,000 118,000 345 3 i i i I 3 3 I 3 I s 3 3 i I 3 1 s 3 3 3 33 I 1 I 1 l I i a I i, I I I iI 1 3 3 i 3 9 PARKS & RECREATION I'M I I ItiM BIKEWAY FUND Mission Statement The Department of Parks &Recreation Bikeway Fund promotes safe bicycling transportation and recreation. Department Goals 1. Provide safe bicycling recreational opportunities for all age groups. 2. Match local Bikeway Funds with federal money whenever possible and desirable. 3. Support programs,planning and physical bikeways (on-road and off-road)that promote bicycling for transportation,recreation and sport. 4. Conduct maintenance and repair activities. Program Description The Bikeway Fund collects fees for the bikeway fund that will be used for the promotion of bicycle education and recreational activities, as well as the maintenance of County bikeways. Funding Source and Position Count Bikeway Fund $199,000 Bikeway Fund - Grant Revenue - Grant Revenue 1 Other - Total Budget: $199,000 Total Number of Positions - 346 PARKS & RECREATION BIKEWAY FUND Program Objectives 1. Conduct one recreational bike activity in each of five recreational districts by June 30, 2019. Program Highlights None Program Measures FY 2018-19 FY 2019-20 FY 2020-21 Actual Budget Estimate Participants in Recreational Activities 0 270 0 Program Expenditures FY 2018-19 FY 2019-20 FY 2020-21 Actual Budget Request Operations 60,735.00 226,000 199,000 Equipment 0.00 0 0 Program Total 60,735.00 226,000 199,000 347 SEtkLITIFICATiQN FUND 1 i i t i PUBLIC WORKS BEAUTIFICATION FUND ......E Mission Statement To beautify and enhance highways and roadways under the ownership, control and jurisdiction of Hawaii County. Department Goals ,r 1. To maintain several median strips in Kailua-Kona. 2. To control roadside trash by providing refuse containers and pick-up. 3. To maintain and provide new plantings along highways, roadways and County facilities { visible along highways and roadways to create green aesthetically pleasing landscape. Program Description fi The Beautification Fund involves planning projects and working with the community to beautify the roadways and appropriate facilities in order to enhance the traveling experience. Program Objectives j 1. Continue to initiate two roadsidelantin projects every year. p g p J ,I 2. Continue to plant or replant a minimum of ten trees each year. 3. Enhance and continue the existing Litter Pick-up along County Roads Program with I the Highways Division of the Department of Public Works. r Funding Source and Position Count Beautification Fund $354,830 Beautification Fund - Grant Revenue - Grant Revenue/Other - Total Bud et: $354,830 Total Number of Positions - 348 PUBLIC WORKS BEAUTIFICATION FUND Program Highlights Continue a cooperative program with the Department of Parks and Recreation to better implement the beautification projects. A cooperative program between the downtown associations in Hilo and Kona and the Highways Division regarding trash bin installation and maintenance has been established. Our crews remove trash and replace the liners. The Division also started a project to support the hotels on Banyan Drive by trimming the banyan trees, cutting grass along the sidewalk and maintaining the trash bins at the bus stops. Certain median strips landscaping in the Kona district have been a cooperative effort with the County contributing for irrigation water and the Kailua Village Business Improvement District contributing all expenses for plant materials, irrigation systems and labor to install and maintain. Program Measures FY 2018-19 FY 2019-20 FY 2020-21 Actual Budget Estimate New Projects Initiated 0 2 2 Trees Planted 0 10 10 Additional Information: Refuse Containers Provided Pahoa Village (seven 55 gal Bins+two minimum 30 gal Bins for 7 7 7 recycling) Refuse Containers Provided Puak6 Beach Road 6 6 6 (six 3 cu.yd.Bins+two minimum 30 gal Bins) Refuse Containers provided on Banyan Drive(two regular trash bins at the bus stops fronting Naniloa 2 2 2 hotel) Program Expenditures FY 2018-19 FY 2019-20 FY 2020-21 Actual Budget Reques Salaries&Wages - - O erations Operations 247,704.99 235,900 245,800 Equipment 72,236.25 158,050 113,030 Program Total 319,941.24 393,950 354,830 349 I��fiLCL� DISPOSAL FUND ENVIRONMENTAL MANAGEMENT r_. VEHICLE DISPOSAL FUn,N. D Mission Statement To protect public health and safety, and the environment by removing and recycling derelict/abandoned vehicles and properly disposing of waste generated from such vehicles. Department Goals 1. To ensure the timely removal of derelict/abandoned vehicles from public property, rights of way and private ungated roadways open to the public. 2. To process and properly manage all derelict/abandoned vehicles in a timely manner. 3. To coordinate special community programs that assist Hawaii County residents with the disposal of unwanted vehicles. 4. To conduct auctions for the sale of abandoned vehicles that have met State mandated holding and notification periods. Program Description The Derelict/Abandoned Vehicle Program provides for the identification, removal, and temporary storage of derelict/abandoned vehicles for Hawaii County, as well as processing/recycling of derelict vehicles in accordance with program procedures. Program Objectives 1. Coordinate the removal of vehicles from public and private roadways that the Hawaii County Police Department have classified as derelict or abandoned. 2. Monitor the program and contracts to ensure that all derelict/abandoned vehicles are being processed and recycled in compliance with Hawaii Revised Statutes, Hawaii County Code, and Department of Health requirements. 3. Start the planning and design phases for the remediation of the Hilo Scrap Metal Facility. 4. Conduct at least one auction of eligible vehicles. 5. Provide a Vehicle Disposal Assistance Program for the public. Funding Source and Position Count Vehicle Disposal Fund $3,799,310 Vehicle Disposal Fund 3 Grant Revenue - Grant Revenue/Other - Total Budget: $3,799,310 Total Number of Positions 3 350 ENVIRONMENTAL MANAGEMENT VEHICLE DISPOSAL FUND Program Highlights • Received 2,166 vehicle incident reports forwarded from the County Police Department in FY 2018-19. Of the 2,166 reports, 629 of them were either duplicate reports, on private property, or towed by a private tow company. Tow requests were issued to contractors to remove the vehicles for the remaining balance of 1,537 reports. Of the 1,537 reports, 679 vehicles were removed from West Hawaii and 703 vehicles were removed from East Hawaii. The remaining balance of 155 reports,that were requested to be towed through the program, were not on location when the contractor arrived. • Two abandoned vehicle auctions were held in December 2018 and June 2019 for vehicles that were not claimed by the registered owner and had a value of $1,000 or more. • Two Vehicle Disposal Assistance Programs (VDAP)were offered to Hawaii County Residents in FY 2018-19 for a duration of approximately three months each. The VDAP offers free disposal for up to one vehicle per program,per registered owner. • Impound Lot Improvements: Pu`uanahulu Impound Lot stripping improvements were completed January 2019. Program Measures FY 2018-19 FY 2019-20 FY 2020-21 Actual Budget Estimate Vehicles Processed 1,382 1,200 1,200 Vehicles Investigated 2,166 1,500 1,800 Program Expenditures FY 2018-19 FY 2019-20 FY 2020-21 Actual Budget Re uest Number of Positions 3 3 3 Salaries and Wages 117,155.49 125,360 125,360 Operations 1,502,136.06 2,775,150 2,952,850 Equipment 1,335.15 1,000 61,400 Program Total 1,620,626.70 2,901,510 3,139,610 351 i 1 ENVIRONMENTAL MANAGEMENT VEHICLE DISPOSAL FUND Personnel Position Summary FY 2018-19 FY 2019-20 FY 2020-21 Position Title Authorized Budget Request Derelict/Abandoned Vehicle Coordinator 2 2 2 Clerk III I 1 1 Total 3 3 3 352 ENVIRONMENTAL MANAGEMENT VEHICLE DISPOSAL FUND MISCELLANEOUS FY 2018-19 FY 2019-20 FY 2020-21 Actual Budget Request Fringe Benefits FICA 8,655.26 9,600 10,000 Pension Accumulation 19,712.27 28,000 31,000 Health Fund 13,122.98 25,000 25,000 Worker's Compensation - 2,000 2,000 Total Fringe Benefits 41,490.51 64,600 68,000 Other Costs Provision for Compensation Adjustment 6,500 6,700 Transfer to Debt Service 415,000 585,000 Total Other Costs - 421,500 591,700 Total Miscellaneous 41,490.51 486,100 659,700 353 SS50LI I3 WYA- S'�'� FUND i 3 ENVIRONMENTAL MANAGEMENT SOLID WASTE FUND i Mission Statement To protect public health and the environment by receiving,handling and properly disposing of solid waste generated within the County of Hawaii, following applicable Federal, State, and Local laws and regulations. To develop,maintain, and enhance programs which encourage the public to divert recyclable and reusable materials from disposal. Department Goals i 1. Continue planning for and evaluating revenue producing programs and grants to reduce the Solid Waste Division's dependency on the General Fund and to ultimately become financially self-sufficient. 2. Comply with Federal, State, and Local laws and regulations relating to solid waste management. 3. Provide clean and convenient transfer stations island-wide for the public to safely dispose of household refuse,reuse materials that continue to have value and divert recyclable materials away from the landfill. ! '3 4. Provide safe and efficient disposal sites for commercial solid waste. 5. Provide convenient options for residents to recycle and reuse materials. 6. Continue planning for the future use, closure, and/or replacement of selected facilities based on evolving technology, regulations and demands on manpower and facilities. 7. Continue post-closure maintenance and monitoring at the Kailua and Waimea landfills and begin post-closure maintenance and monitoring for the South Hilo Sanitary Landfill in accordance with Federal and State regulations. 8. Continue to provide convenient events and locations island-wide for the proper disposal of household hazardous waste, used motor oil, and e-waste. 9. Facilitate implementation of recommendations made within the 2019 Integrated Solid 3 Waste Management Plan. I a ;i i Sj Funding Source and Position Count Solid Waste Fund $18,102,040 Solid Waste Fund 131 Subsidy $19,954,687 Grant Revenue 1 Other 1 Grant Revenue $ 848,450 Total Budget: $38,905,177 Total Number of Positions 132 354 ENVIRONMENTAL MANAGEMENT nn, _ _ 11IR ,. SOLID WASTE FUND Program Description The Solid Waste Division operates and maintains,by either County personnel or by contractual services, all solid waste collection, disposal,recycling and reuse facilities in the County of Hawaii, in accordance with Federal, State and Local laws and regulations. This includes one active landfill,three inactive landfills, 22 transfer stations, seven reuse centers and island-wide hauling operations. This also includes various events that are held to collect more specialized materials such as household hazardous waste and e- waste. Used motor oil collection is facilitated through a network of privately-owned businesses. 4 Program Objectives i 1. Implement the update of the Integrated Solid Waste Management Plan for the County of Hawaii. 2. Continue repairs and enhancement services at all County transfer stations. 3. Fleet Maintenance - continue a daily maintenance checklist and recurring replacement j schedule on our heavy equipment based on age and repair costs. Incorporate equipment inspection program for heavy equipment. 4. Continue to comply with Department of Health Chapter 58.1 Hawaii Administrative Rules to ban or require source separation of green waste from entering County disposal facilities. 5. Continue to expand the County's green waste collection to additional Transfer Stations island-wide. Improve the County's ability to process green waste into usable commodities such as compost and mulch for residential and agricultural use. 6. Construct a new Compost Facility in East Hawaii. This facility will be used to compost greenwaste, food waste and contaminated paper. I 7. Continue to communicate with tire vendors within Hawaii County regarding the I County's ban on disposal of tires within solid waste facilities and the obligation they have to collect appropriate disposal fees. G 8. Continue post-closure maintenance and monitoring of Kailua and old Waimea landfills. Begin post-closure maintenance and monitoring of the South Hilo Sanitary Landfill. 9. Continue to provide recycling education, glass and mixed recyclables, e-waste collections, used motor oil collection,reuse centers and household hazardous waste collections. 10. Continue to support the State DOH HI-5 programs and redemption centers for the public. 11. Continue use of the East Hawaii Regional Sort Station as the primary method for consolidating refuse for transport to the West Hawaii Sanitary Landfill. 355 ENVIRONMENTAL MANAGEMENT SOLID WASTE FUND Program Highlights • Cleanup of the Kailua Scrap metal facility as approved by DOH was near completion. 0 Awarded a construction contract for the closure of the South Hilo Sanitary Landfill. 0 Achieved a rate of redemption of 88%for the HI-5 program in FY 2018-19. • Phase 1 construction of the new Oceanview Transfer Station was nearly complete. Program Measures FY 2018-19 FY 2019-20 FY 2020-21 Actual Budget Estimate Additional Information East Hawaii Tons of Refuse Disposed at Transfer Stations 39,896 37,000 38,000 Transfer Stations Maintained 8 8 8 Total Chutes for Container Trailers 15 15 15 Total Container Trailers Available 40 40 40 Active Landfills Maintained 1 1 1 Reuse Centers 2 2 2 Recycling Processing&Collection Centers 8 8 8 Total Tonnage Disposed at Hilo Landfill 73,867 - - West Hawaii Tons of Refuse Disposed at Transfer Stations 47,764 47,000 47,000 Transfer Stations Maintained 14 14 14 Total Chutes for Container Trailers 17 17 17 Total Container Trailers Available 39 39 39 Active Landfills Maintained 1 1 1 Reuse Centers 2 2 2 Closed Landfills Maintained 2 2 2 Recycling Processing&Collection Centers 14 14 14 Total Tonnage Disposal at West Hawaii Landfill 149,955 240,000 240,000 County-wide diversion from landfill rate* 20% 25% 20% *Rates primarily reflect diversion through County programs and includes a limited amount of data available on private recycling. 356 ENVIRONMENTAL MANAGEMENT SOLID WASTE FUND Program Expenditures FY 2018-19 FY 2019-20 FY 2020-21 Actual Budget Request Number of Positions 130 130 132 Salaries and Wages 7,123,328.52 7,219,364 7,426,445 Operations 24,484,505.58 25,736,450 27,508,832 Equipment 61,157.96 12,400 6,500 Program Total 31,668,992.06 32,968,214 34,941,777 Personnel Position Summary Position Title FY 2018-19 FY 2019-20 FY 2020-21 Authorized Authorized Request Civil Engineer III 1 1 1 Clerk III 1 1 1 Construction Equipment Mechanic - 1 2 Environmental Compliance Specialist 1 1 1 Equipment Operator 11 Temp 1 1 1 Equipment Operator III 37 37 39 Equipment Operator III Temp 1 1 1 Laborer II 1 1 1 Lead Solid Waste Transfer Station Attendant 2 2 2 Program Support Technician 1 I 1 Projects Coordinator - 1 1 Recycling Coordinator 1 1 1 Recycling Specialist I 1 1 1 Recycling Specialist 11 3 3 3 Recycling Specialist III 1 1 1 Safety Driver Improvement Coordinator 1 1 1 Scale Attendant 4 4 4 Solid Waste Deputy Operations Division Chief 1 1 1 Solid Waste Facility Attendant 52 52 49 Solid Waste Operations Division Chief 1 1 1 Solid Waste Superintendent 2 2 2 Solid Waste Supervisor 4 4 4 Solid Waste Transfer Station Attendant Temp 3 3 2 Solid Waste Working Supervisor 4 4 5 Solid Waste Working Supervisor Temp 3 3 4 Student Helper I 1 1 1 Student Helper II 1 1 1 Welder 1 1 - Total 130 132 132 357 i ENVIRONMENTAL MANAGEMENT PIP SOLID WASTE FUND MISCELLANEOUS FY 2018-19 FY 2019-20 FY 2020-21 Actual Budget Request Fringe Benefits FICA 513,097.18 547,280 567,000 County Pensions 1,265,869.79 1,572,687 1,779,000 Health Fund 799,195.79 854,400 854,400 Vacation Pay 0.00 30,000 30,000 Worker's Compensation 345,674.65 641,000 641,000 Total Fringe Benefits 2,923,837.41 3,645,367 3,871,400 Other Costs Provision for Compensation Adjustment 0.00 120,950 92,000 Total Other Costs 0.00 120,950 92,000 Total Miscellaneous 2,923,837.41 3,766,317 3,963,400 358 This page intentionally left blank (iOtYZ COUf(S-(-'--')E FUND PARKS & RECREATION PIMP _ _, a..r.a GOLF COURSE FUND Mission Statement The Department of Parks &Recreation Golf Course Fund strives to provide a quality recreational experience for the golfing community with excellence, integrity and aloha. Department Goals To continue to provide the golf public with a challenging, safe, and well-maintained facility. Program Description This program operates and maintains the only public golf course on the Island of Hawaii. Activities include the maintenance of grounds and facilities, and the scheduling of all golf activities. Funding Source and Position Count Golf Course Fund $ 852,277 Golf Course Fund 20 Subsidy $ 711,228 Grant Revenue 1 Other - Total Budget: $1,563,505 Total Number of Positions 20 359 PARKS & RECREATION GOLF COURSE FUND Program Objectives 1. Improve, beautify and maintain the greens, tees and fairways at the Hilo Municipal Golf Course by: a. aerating all golf course greens in October and May, weather permitting; b. verticut and de-thatch all greens in July, October, January, and April,weather permitting, or as needed; c. controlling application of fertilizer and pesticide to greens, fairways and tees weekly, or as needed; d. controlling application of herbicide to greens, tees, stream beds, ditches and course boundaries weekly, or as needed; e. daily mowing of greens; f. mowing of tee tops every Thursday, weather permitting; g. mowing of fairways Monday through Friday, weather permitting; h. top dressing greens monthly, weather permitting; i. rolling of greens on a weekly basis, or as needed. 2. Schedule and assign tee times for: a. individuals and groups on a daily basis; b. club tournaments every six months; c. larger fundraising tournaments on an annual basis Targeting,but not limited to six fundraisers per fiscal year. 3. Schedule inspection and repairs of course structures, clubhouse facilities and maintenance warehouse during the months of July, October, January, and April. 4. Daily routine inspections and maintenance of equipment, course vehicles and safety equipment. 5. 100%of employees will be exposed to safety talks at least once per month. 360 i 's i 4 t i PARKS & RECREATION ., PIP GULF COURSE a _ FUND Program Measures FY 2018-19 FY 2019-20 FY 2020-21 Actual Budget Estimate Acres Maintained 124 124 124 Rounds of Golf 57,488 73,000 65,000 Tournaments 15 12 12 Aerated Greens 38 38 38 Course Closures 12 10 10 Play Suspensions 20 15 15 Program Expenditures FY 2018-19 FY 2019-20 FY 2020-21 Actual Budget Request Number of Positions 20 20 20 Salaries and Wages 889,445.81 891,370 914,734 Operations 156,009.59 202,184 202,184 Equipment 0.00 50 50 Program Total 1,045,455.40 1,093,604 1,116,968 Personnel Position Summary FY 2018-19 FY 2019-20 FY 2020-21 Position Title Authorized Authorized Request Equipment O erator I Temp I 1 1 Golf Course Groundskeeper I 7 7 7 Golf Course Groundskeeper II 4 4 4 Golf Course Groundskeeper III 1 1 1 Golf Course Maintenance Supervisor I I 1 Golf Course Administrator I 1 1 Golf Course Operations Assistant 1 1 1 Golf Course Starter 1 1 1 Golf Course Starter''/zT 2 2 2 Mechanical Repairer-Welder 1 1 1 Total 20 20 20 361 i i I E k I I PARKS & RECREATION GOLF COURSE FUND MISCELLANEOUS 4 FY 2018-19 FY 2019-20 FY 2020-21 Actual Budget Request Fringe Benefits FICA 64,512.10 64,000 70,000 Pension Accumulation 166,701.57 196,102 219,537 Health Fund 112,191.75 118,000 137,000 Worker's Compensation 0.00 6,000 6,000 Total Fringe Benefits 343,405,42 384,102 432,537 Other Costs Provision for Compensation Adjustment - 24,776 14,000 Total Other Costs - 24,776 14,000 Total Miscellaneous 343,405.42 408,878 446,537 362 GEOTHERMAL RE---,',L---,OJCAiTION & C QNILMUNI'I`Y B-- EdVEFITS S PLANNING GEOTHERMAL RELOCATION & COMMUNITY BENEFITS FUND Mission Statement To establish and administer a geothermal relocation and community benefits program for the relocation of qualified owner-occupants residing near the Puna Geothermal Venture's plant who want to be permanently relocated, and to fund expenditures for the benefit of Lower Puna. Department Goals The Planning Department is authorized to establish a program for the relocation of owner-occupants residing near the Puna Geothermal Venture's plant and who want to be permanently relocated, and to fund expenditures for the benefit of Lower Puna, including, but not limited to,road improvements, water infrastructure development, land acquisition,parks and recreational facility needs, civil defense, and mass transit improvements. The Planning Director is hereby authorized to purchase the affected properties by negotiation for not more than 130% of the assessed value, as determined by the Real Property Tax Division of the Department of Finance, and dispose of the affected properties by public auction or pursuant to Article 19 of Chapter 2,with the exception of the requirement for council resolution found in Section 2-111(a). Complete the purchases of new relocation requests and complete disposition of such properties. Complete the request(s)to fund Community Benefits for Lower Puna submitted by District 4 and District 5 Council offices. Funding Source and Position Count Geothermal Relocation & $1,000,000 Geothermal Relocation & - Community Benefits Fund Community Benefits Fund Grant Revenue - Grant Revenue/Other - Total Budget: $1,000,000 Total Number of Positions - 363 i PLATTING GEOTHERMAL RELOCATION & COMMUNITY BENEFITS FUND a iI Program Description Ordinance No. 08-37 renamed and redefined the Geothermal Relocation Revolving Fund Program to the Geothermal Relocation and Community Benefits Fund Program. The Geothermal Relocation and Community Benefits Program shall be funded by proceeds from the following sources: 1. Geothermal royalties received from the Department of Land and Natural Resources. 2. Proceeds from the sale of properties purchased under this program. 3. Rental fees from any of the properties purchased under this program. The proceeds from the fund shall be used for the necessary expenses in administering and carrying out the purposes of the geothermal relocation and community benefits program. Expenditures relating to the geothermal relocation and community benefits program include,but are not limited to: 1. The costs of any necessary appraisals required under this program. 2. The payment of necessary fees and expenses. 3. The costs of the purchase of an affected dwelling and property in accordance with this chapter, if necessary. 4. The costs necessary to dispose of affected dwelling and property. 5. Expenditures for public purposes including road improvement, water infrastructure, land acquisition,parks and recreational facility needs, civil defense, and mass transit improvements. (A) Funds shall be expended in Lower Puna, which is defined as extending from Hawaiian Paradise Park Subdivision to Kalapana and including Orchidland Estates, `Ainaloa, Hawaiian Beaches, Hawaiian Shores, Kapoho, Pahoa, Nanawale, Leilani Estates, and other communities proximate to Pahoa. (B) Expenditures under this subsection shall be made in accordance with appropriations adopted by the Hawaii County Council after receiving recommendations from the Planning Director. Program Objectives 1. The Geothermal Relocation and Community Benefits Fund shall be administered in an efficient and responsible manner complying with all applicable ordinances and rules. 364 I PLANNING ........,. . GEOTHERMAL RELOCATION & COMMUNITY _ BENEFITS FUND Program Highlights I 3 i I • The 2018 Kilauea lava eruption had significant impacts on the Geothermal Relocation and Community Benefits Fund. Three properties that were purchased in FY 2016-17 were covered with lava and the residential structures were lost. These properties remain in the possession of the County. • The Department has not received any new applications for Community Benefits; and has not taken any action on applications for Relocation while the Puna Geothermal Venture facility is off-line. Program Measures FY 2018-19 FY 2019-20 FY 2020-21 Actual Budget Estimate ° Community Benefits 0 1 1 Dwellings Acquired 0 1 1 s Dwellings Sold 0 1 1 Program Expenditures FY 2018-19 FY 2019-20 FY 2020-21 Actual Budget Request Community Benefits - - Operations - 700,000 1,000,000 Program Total - 700,000 1,000,000 365 i i i i I I This page intentionally left blank I I i I i i i i i 7 I !I ,I I `i i I 1 SIJIG FUND a HOUSING OFFICE OF HOUSING & COMMUNITY DEVELOPMENT Mission Statement To provide for the development of viable communities in Hawaii County by providing decent housing, suitable living environments and expanding economic opportunities. Department Goals 1. Administrative Division To deliver services efficiently, effectively, and fairly to the public and to provide necessary support services to the Existing Housing, Community Development, and Grants Management Divisions. 2. Community Development Division To facilitate the development of housing opportunities that meets the needs of low- and moderate-income residents through community collaboration and data research, policy development and implementation,resource coordination,project development and compliance oversight. 3. Existing Housing Division To maximize the use of the existing housing stock within the County by offering expanded opportunities for low-income or moderate-income households for rental assistance and self-sufficiency programs. Funding Source and Position Count Housing Fund $ 1,096,643 Housing Fund 21 Subsidy $ 2,442,120 Grant Revenue 1 Other 29 Grant Revenue $22,202,655 Split Funding 3 Other $ 973,097 Total Budget $26,714,515 1 Total Number of Positions 53 366 i HOUSING OFFICE OF HOUSING & COMMUNITY DEVELOPMENT Department Goals (continued) 4. Grants Management Division To provide for maximum community development opportunities through the use of funds from the U. S. Department of Housing and Urban Development(HUD),the U.S. Department of Labor(USDOL), and other appropriate grants and programs. Program Description Administrative Division The Administrative Division is responsible for the accounting, clerical, and technology support services to the department. Community Development Division The Community Development Division is responsible for the data coordination,program/ policy compliance and support, and project development and construction management for programs and projects that benefit low to moderate-income residents. The Planning Branch provides data coordination, program and policy compliance and support, while the Development Branch provides project development and construction management. Existing Housing Division The Existing Housing Division(EHD)manages the Office of Housing and Community Development's (OHCD)housing programs. The Family Self-Sufficiency Branch administers the Section 8 Family Self-Sufficiency Program and the Section 8 Homeownership Option Program. The Rental Assistance Branch administers the Housing Choice Voucher(Section 8) Program,the Section 8 Project-Based Voucher Program and the HOME Tenant-Based Rental Assistance Program. The EHD also monitors the management of the Kula`imano Elderly Housing, Kaloko Housing Project(aka Na Kahua O Ulu Wini), and the `Ouli `Ekahi Housing Project. 367 i i i HOUSING _... .... . r OFFICE OF HOUSING & COMMUNITY DEVELOPMENT { Program Description (continued) The Housing Programs Branch administers the Residential Repair Program (RRP). 3 Grants Management Division The Grants Management Division is responsible for the administration of federal grants, which primarily benefit low- and moderate- income persons. i The Grants Administration Branch is responsible for the Community Development Block Grant(CDBG), HOME Investment Partnerships Program (HOME),National Housing Trust Fund and other Grant Programs. J The Workforce Development Branch administers the Workforce Investment and Opportunity Act(WIOA) grant. The purpose of the WIOA is to: • Increase access for individuals and those with barriers to employment; • Create opportunities for employment, education,training, support services; • Increase employment,retention, earnings; • Increase attainment of credentials; • Improve the quality of the workforce; • Reduce welfare dependency; J • Increase economic self-sufficiency; and • Meet the skill requirements of employers. Program Objectives Community Development Division i Development Branch 1. Provide construction management oversight for affordable housing projects. Planning Branch 1. Execute three affordable housing agreements; 2. Provide 20 Fair Housing trainings for general audiences; 3. Provide one Fair Housing training for a non-/limited-English audience; 4. Recruit ten new landlords to attend the Fair Housing trainings; and 5. Provide assistance to 100% of the Fair Housing inquiries referred to the County Fair Housing Officer. 368 HOUSING OFFICE OF HOUSING & COMMUNITY DEVELOPMENT Program Objectives (continued) Existing Housing Division Family Self Sufficiency Branch Family SelfSufficiency Program 1. Provide services to at least ten new participants through the Section 8 Family Self- Sufficiency Program by June 30, 2021. Section 8 Homeownership Option Program 1. Complete one Section 8 Homeownership Option Program transaction with an eligible program participant. Housing Programs Branch Residential Repair Program 1. Pending approval of grant application,provide loans and complete home repairs for up to ten low and moderate income home owners. Rental Assistance Branch Housing Choice Voucher (Section 8)Program 1. Maintain a 98%utilization rate of HUD provided funding for the Housing Choice Voucher(Section 8)Program. HOME Tenant Based Rental Assistance Program 1. Maintain 98% utilization rate of funding for Tenant Based Rental Assistance Program. Grants Management Division Grants Administration Branch CDBG 1. Fund, monitor and/or complete approximately ten CDBG projects in accordance with program regulations. Projects will benefit at least 80% low- and moderate-income persons. 369 HOUSING OFFICE OF HOUSING & COMMUNITY DEVELOPMENT Program Objectives (continued) HOME 1. Fund, administer and/or complete approximately two HOME projects in accordance with program regulations. Projects will benefit 100%low- and moderate-income persons. NATIONAL HOUSING TRUST FUND 1. Fund, administer and/or complete one rental housing project in accordance with program regulations. The project will benefit 100%of extremely low income persons. Workforce Development Branch WIOA 1. Provide services to: 180 adults who are 18 years of age and older and meet the income requirement, 120 dislocated workers who have recently been laid off due to company closure or who have been given notice of layoff, 50 in-school youth(ages 14-18) and 75 out-of-school youth(ages 14-21)who are considered disadvantaged with at least one of the WIOA program barriers; 2. Manage the American Job Center Hawaii (AJCH) where clients can access various services in one location; 3. Provide Employer services through the AJCH. Provide free services such as labor market trend information to help plan for business expansion, relocation, future hiring and training needs; 4. Provide recruitment campaigns for new business ventures or facilities needing a large number of specialized workers; 5. Utilize Rapid Response funding to assist with projected recession and anticipated economic downturn; 6. Hold two job fairs, one in East Hawaii and one in West Hawaii; 7. Provide assistance to over 5,000 people who will utilize the AJCH resources and ;i services. Program Highlights Community Development Division • Completed Fair Housing Compliance (showers and sidewalks)projects at Ulu Wini Housing; • Awarded construction contract for roof replacement at `Ouli `Ekahi; 370 HOUSING OFFICE OF HOUSING & COMMUNITY DEVELOPMENT Program Highlights (continued) • Completed perimeter fencing,building reroofing/rehabilitation at Kula`imano Elderly Housing; • Installed hurricane shutters and back-up power generator at the Kula`imano Elderly Housing Community Center; • Completed design for site improvements at Kula`imano Elderly Housing; • Nearly completed construction of certified kitchen at West Hawaii Emergency Shelter; • Initiated planning and design for health and safety upgrades at the West Hawaii Emergency Shelter; • Initiated conceptual design planning for Multi-Family parcel at Kamakoa Nui; • Processed four re-sale of homes at Kamakoa Nui, Waikoloa; • Nearly completed one housing related study; • Processed one Affordable Housing Agreement ; • Provided 52 Fair Housing trainings island-wide; • Recruited 45 new landlords to attend the Fair Housing trainings; • Assisted 44 clients with Fair Housing inquires/issues; and • Created a Fair Housing Act web page on the OHCD County of Hawaii web page. Existiniz Housing Division • Rental Assistance Programs: Assisted 2,150 low- and moderate-income persons/families through the Housing Choice Voucher(Section 8)Program and the HOME Tenant Based Rent Assistance Programs. Maintained a 99%utilization rate of program funds. • Family Self Sufficiency Program: Worked with 60 families, 25 of which were new participants. Grants Manazement Division The Hawaii County OHCD submitted its 2018-19 Consolidated Annual Performance Evaluation Report(CAPER)to HUD. The Hawaii County OHCD is currently in the 2020 CDBG funding process. Public hearings were conducted and completed to solicit project proposals from government and non-profit agencies. The Hawaii County OHCD anticipates receiving $2,500,000 in CDBG funds. 371 HOUSING 3 OFFICE OF HOUSING & COMMUNITY DEVELOPMENT Program Highlights (continued) The Hawaii County OHCD executed a Grant Agreement with U. S. Department of Housing and Urban Development(HUD) for 2019 CDBG funding for$2,646,713 and is in the process of conducting the environmental reviews for its 2019 selected projects. In the past fiscal year,the CDBG funded projects that are in progress or have been completed include: • The rehabilitation of five owner-occupied units to meet health and safety standards; • The acquisition of a Wildland Brush Truck for the Paradise Park Fire Station; • Completed the perimeter security fencing project at the Boys and Girls Club of the Big Island; • Completed the van acquisition for the Boys and Girls Club of the Big Island; • Initiated the construction of the gym improvements and paving at the Boys and Girls Club of the Big Island; • Completed the construction of the Hilo Adult Day Care Center; • Initiated the design and construction of the West Hawaii Certified Kitchen, 98% complete; • Completed the fencing and roofing project at the Kula`imano Elderly Housing Project; • Initiated the construction of various improvements, Phase II at the Kula`imano Elderly Housing Project; • Initiated the design and construction for the roof and ADA improvements at the Hale Maluhia Men's Shelter; and • Initiated the design and construction for the roof and kitchen renovations at the Kiheipua Family Shelter. For the HOME Investment Partnerships Program (HOME),the Hawaii County OHCD: • Provided rental assistance to 83 new families for a total of 147 families on its Tenant- Based rental Assistance Payments Program; • Selected the Kaloko Heights Affordable Housing project to receive HOME funds. The project is in the final stages of the environmental review process. The project will provide 100 multi-family rental units. For the National Housing Trust Fund(HTF)Program,the Hawaii County OHCD: • Selected the Kaloko Heights Affordable project to receive funds for the construction of the 100-unit multi-family rental housing project. 372 HOUSING RI OFFICE OF HOUSING & COMMUNITY DEVELOPMENT Program Highlights (continued) W10A Division • Assisted 161 adults who are 18 years of age and older and meet the income requirement, 62 dislocated workers who have been recently been laid off due to company closure or who have been given notice of layoff, and 119 youth who are considered disadvantaged with at least one of the WIOA program barriers; • AJCH provided assistance to 4,196 people; and • National Disaster Grant funding remains in effect through June 30, 2020. Twelve people were enrolled and placed at worksite(s). It is anticipated that there will be 15 active participants and one worksite to receive services. Program Measures Community Development Division FY 2018-19 FY 2019-20 FY 2020-21 Actual Budget Estimate #of affordable housing agreements executed 1 4 3 #of transitional units constructed 0 0 0 #of for—sale housing units constructed 0 20 0 #of housing—related studies completed 1 0 0 #of FH awareness videos completed 0 0 0 #of FH#trainings for general audiences 52 30 20 #of FH trainings for non-/limited-English audiences 1 1 1 #of new landlords attending Fair Housing training 45 4 10 #of persons assisted with FH inquiries/issues 44 100 60 #of visitors to the County's dedicated Fair Housing * 1,000 website #of housing projects provided assistance 0 0 2 #of projects assisted with construction management 6 2 2 Note: (*)indicates that we will no longer be monitoring this measure. 373 HOUSING _IP 1 .,r '111PIP . . . ,. _. ", OFFICE OF HOUSING & COMMUNITY DEVELOPMENT Program Measures (continued) Existing Housing Division FY 2018-19 FY 2019-20 FY 2020-21 Actual Budget Estimate Amt of funds Administered through the Housing $18,449,240.38 $18,639,329 $18,814,844 Choice Voucher Program Housing Choice Voucher Program: %of funds utilized(total amount of rental assistance 104% 96% 98% used as a percent of the budget authorized) Tenant Based Rental Assistance Program: %of funds utilized(total amount of rental assistance 80% 96% 98% used as a percent of the budget authorized) Section 8 Family Self-Sufficiency Program: 45 60 75 #of participants on contract with program Section 8 Homeownership Program: #of participants who purchased a home through the 1 1 I program #of loans approved for eligible low and moderate income owner-occupant home owners 8 10 10 Grants Management Division FY 2018-19 FY 2019-20 FY 2020-21 Actual Budget Estimate $of grant funds received for the County. Solicit CDBG$2,694,402 CDBG$2,646,713 CDBG$2,500,000 project proposal,review,rank,rate,make HOME$2,431,510 HOME$0 HOME$0 recommendations for approval for grants and execute HTF$1,425,000 HTF$0 HTF$0 grant agreements WIOA$1,300,000 WIOA$1,053,000 WIOA$1,100,000 Spend down CDBG funds to comply with HUD's <1.5 <1.5 <1.5 ratio of grant amount to balance by April %of CDBG funds that will benefit persons earning less than 80%of the median income as established by 100% 100% 100% HUD %of HOME funds that will benefit persons earning less than 80%of the median income as established by 100% 100% 100% HUD %of HTF funds that will benefit persons earning less than 30%of the median income as established by 100% 100% 100% HUD #of Adults served through the WIOA*Program 161 130 180 #of Dislocated Workers served through WIOA* 62 48 120 Program #of Youth served through WIOA*Program 119 135 125 #of HUD projects administered/monitored 31 30 30 * WIOA replaces WIA. WIA will no longer be monitored. 374 HOUSING OFFICE OF HOUSING & COMMUNITY DEVELOPMENT Program Expenditures FY 2018-19 FY 2019-20 FY 2020-21 Actual Budget Request Number of Positions 53 53 53 Salaries and Wages 2,813,989.35 3,040,720 2,990,536 Operations 20,279,893.67 20,886,547 21,159,666 Equipment 15,327.76 196,400 155,670 Program Total 23,109,210.78 24,123,667 24,305,872 375 i i HOUSING i .. �......... k. r PRIMP KULA'IMANO ELDERLY HOUSING FUND j i FY 2018-19 FY 2019-20 FY 2020-21 Actual Budget Request Operations 324,584.58 403,635 407,135 Equipment -12,750 34,000 33,000 Program Total 311,834.58 437,635 440,135 i I I i i i i I 'i I i I I I 'i I I I I I 3'76 'i i HOUSING 3 O ULI EKAHI HOUSING FUND 3 s FY 2018-19 FY 2019-20 FY 2020-21 Actual Budget Request Operations 267,720.36 372,450 392,250 Equipment 10,000 10,000 Program Total 267,720.36 382,450 402,250 E 3 377 I 3 1 s 7 HOUSING OFFICE OF HOUSING & COMMUNITY DEVELOPMENT I I Personnel Position Summary FY 2018-19 FY 2019-20 FY 2020-21 Position Title Actual Budget Estimate Housing Administrator 1 I 1 Assistant Housing Administrator I 1 1 Account Clerk 1 2 2 Accountant II 2 2 3 Accountant III 1 1 0 Accountant IV 1 1 1 Clerk II 2 2 2 Clerk III 2 2 2 Housing&Community Dev Specialist II 1 1 1 Housing&Community Dev Specialist III 13 12 12 Housing&Community Dev Specialist IV 2 3 3 Housing&Community Dev Specialist V 1 I 11 10 Housing&Community Dev Specialist VI 3 3 3 Housing&Community Development Technician II 2 2 2 Housing Administrative Assistant 1 1 1 Housing Quality Standards Technician III 2 2 2 Private Secretary I 1 1 Senior Account Clerk 2 2 2 Special Program Coordinator 2 1 2 Student Helper 1 2 2 2 Total 53 53 53 Miscellaneous FY 2018-19 FY 2019-20 FY 2020-21 Actual Budget Estimate— Fringe stimateFrin a Benefits FICA 201,135.71 232,616 228,776 Pension Accumulation 517,355.33 668,959 717,728 Health Fund 332,684.34 412,350 419,104 Workers Com - - 100 Total Fringe Benefits 1,051,175.38 1,313,925 1,365,708 Other Costs Provision for Compensation Adjustments - 157,692 160,000 `Ouli `Ekahi Housing Proj Re 1 Reserve Acct - 11,550 11,550 Ulu Wini Repl Reserve Acct - 39,571 29,000 Hale Kikaha Re 1 Reserve Acct - 13,027 - Total Other Costs - 221,840 200,550 j I Total Miscellaneous 1,051,175.38 1,535,765 1,566,258 i 3 378 I I } � ) � ) � ) ) � • ] l � � ) � ) ) ) ) This page mlmtGnlf! left Hank ) ) ) ) � ) ) � ) f I ctc i I GEOTHERMAL AS:,'S'SS--'E---,-�,,T FUND i PLANNING PIMP-! 11 1111 1 GEOTHERMAL ASSET FUND Mission Statement The Geothermal Asset Fund shall be funded by payments made by Puna Geothermal Venture, a Hawaii Partnership, its successors or assignees and the State of Hawaii for the purpose of compensating persons impacted by geothermal energy development activities pursuant to the provisions incorporated in Geothermal Resource Permit No. 2. Department Goals The Planning Commission is authorized to direct the payment of money from the Geothermal Asset Fund to claimant(s)whom the Planning Commission finds has been adversely impacted by activities authorized or unauthorized by Geothermal Resource Permit No. 2, issued by the County of Hawaii, and to authorize payment for community approved geothermal impact mitigation projects within the District of Puna. Program Description All Claims for release of monies from the Geothermal Asset fund will be presented to and reviewed by a Profession Claims Adjuster, who will then present its findings and recommendations to the Planning Commission. The Planning Commission will review these findings and then render a decision. Program Objectives The Geothermal Asset Fund shall be administered in an efficient and responsible manner complying with all applicable ordinances and rules. Program Highlights No new claims to the Geothermal Asset Fund were submitted in FY 2018-19. A previously approved claim was paid out to 'Ohana Ho'opakele in the amount of $293,760.00. Funding Source and Position Count Geothermal Asset Fund $50,000 Geothermal Asset Fund Grant Revenue - Grant Revenue/Other Total Budget: $50,000 Total Number of Positions 379 PLANNING GEOTHERMAL .ASSET FUND Program Measures FY 2018-19 FY 2019-20 FY 2020-21 Actual Budget Estimate Claims 1 1 1 Program Expenditures FY 2018-19 FY 2019-20 FY 2020-21 Actual Budget Request Operations 319,063.25 50,000 50,000 Program Total 319,063.25 50,000 50,000 380