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HomeMy WebLinkAboutCSS Guide - Creating an AccountHow to Register for an EPIC Account This guide will walk you through the steps to create your Electronic Processing and Information Center (EPIC) account. Before You Begin Make sure you have: •A valid email address •Access to your email (you will receive a verification code) Go to the EPIC System Visit the County of Hawaii Public Works website, scroll down, and click on EPIC Permit System. 1 of 8 Guide created on 4/10/2026 Open the Registration Page 1. On the EPIC Welcome page, click Login or Register. 2. Click Create an account. 2 of 8 Guide created on 4/10/2026 Create Your Account 1. Fill out the required fields on the Create an account form. • Email address • First name • Last name • Password 2. Password requirements: • At least 8 characters • A lowercase letter • An uppercase letter • A number • No parts of your username 3. Once you are done entering all required fields, click Sign up. 3 of 8 Guide created on 4/10/2026 Verify Your Email 1.Check your email inbox for a message from: •Community Access Identity noreply@identity.tylerportico.com 2.Locate the verification code in the email. 3.Return to the EPIC screen. Note: •It may take a few minutes for the email to arrive •Be sure to check your junk or spam folder if you don't see it 4 of 8 Guide created on 4/10/2026 4. Enter the verification code exactly as shown in the email and click Verify. 5 of 8 Guide created on 4/10/2026 Set up security methods (optional) Set up security methods (optional), then click Continue. You will be returned to the EPIC website to complete the 4-step registration process. • Step 1: Acknowledgement • Step 2: Personal Information • Step 3: Address • Step 4: Signature 6 of 8 Guide created on 4/10/2026 4-Step Registration Process Step 1: Acknowledgement 1. Review the acknowledgement statement. 2. Check the box to: • Confirm your information is correct • Agree to receive electronic communications from the County of Hawaii 3. Click Continue. Step 2: Personal Info 1. Enter your information. 2. Your email address will be filled in and cannot be changed. 3. Click Next. Step 3: Address 1. Enter your information. 7 of 8 Guide created on 4/10/2026 2. Click Next. Step 4: Signature 1. Read the step instructions carefully. 2. Type your name to confirm your agreement. 3. Choose one of the following: • Enable Type Signature and type your name again • Draw your signature 4. Click Submit. You're Done! Your EPIC account is now set up and ready to use. 8 of 8 Guide created on 4/10/2026