HomeMy WebLinkAbout2020-03-07 Hawaii County Opens Call Center to Answer Questions about Coronavirus
County of Hawai‘i
Office of the Mayor
25 Aupuni Street, Suite 2603 Hilo, Hawai‘i 96720 (808) 961-8211 Fax (808) 961-6553 KONA: 74-5044 lole Hwy., Bldg C Kailua-Kona, Hawai‘i 96740
(808) 323-4444 Fax (808) 323-4440
County of Hawai‘i is an Equal Opportunity Provider and Employer.
Roy Takemoto Managing Director Harry Kim
Mayor Barbara J. Kossow Deputy Managing Director
March 7, 2020
NEWS RELEASE
Hawai‘i County Opens Call Center to Answer Questions about Coronavirus
Hawai‘i County has opened a call center to answer questions about Coronavirus, and
the community is encouraged to call in to get the most up-to-date and accurate information about the virus. The call center in Hilo is taking calls seven days a week, from 7:00 a.m. to 7:00 p.m.
Please call 935-0031 with your questions about Coronavirus (also known as COVID
19). The call takers advise callers about practicing good hygiene such as frequent washing of hands, good cough and sneeze etiquette and staying home when sick. Callers who
report feeling sick are advised to contact their doctor or primary care provider. Callers can receive information about the status of Coronavirus, the status of any closures or cancellation of events, and related subjects.
For more detailed questions, callers will be directed to go to the State Department of Health website at health.hawaii.gov and the County Civil Defense Agency website at www.hawaiicounty.gov (Click on Departments, Civil Defense). The Centers for Disease Control and Prevention’s website is at www.cdc.gov .