HomeMy WebLinkAbout2020-05-29 DEM Extends Suspension of In-Person Services through June -- press release
Harry Kim William A. Kucharski
Mayor Director
Roy Takemoto Diane A. Noda
Managing Director Deputy Director
County of Hawai‘i
DEPARTMENT OF ENVIRONMENTAL MANAGEMENT
345 Kekūanāoʻa Street, Suite 41 · Hilo, Hawai‘i 96720
Ph: (808) 961-8083 · Fax: (808) 961-8086
Email: cohdem@hawaiicounty.gov
May 29, 2020
NEWS RELEASE
Department of Environmental Management Administration Offices Suspend In-
Person Services through June 30, 2020
The Department of Environmental Management administration offices extends the
suspension of all in-person services through Tuesday, June 30, 2020, due to the COVID-19
pandemic.
This includes the Department’s administration, Solid Waste Division administration, the
Abandoned/Derelict Vehicles Section (345 Kekūanāoʻa Street, Suite 41, Hilo) and the
Wastewater Division administration and Engineering Section (108 Railroad Avenue, Hilo).
This does not affect the transfer stations, West Hawaiʻi Sanitary Landfill (aka Puʻuanahulu),
Hilo Sort Station, and wastewater treatment plants, which remain in operation as usual.
Payments for Solid Waste and Wastewater services are accepted by phone, mail, or at drop
box locations (checks only). Notary service and engineering services will be by
appointment only. All other customer service inquiries will be handled by phone or email.
Mail payments to 345 Kekūanāoʻa Street, Suite 41, Hilo, Hawaiʻi 96720 (attention: Solid
Waste Division or Wastewater Division).
Drop Boxes (for checks only) are available at the Department of Water Supply, 345
Kekūanāoʻa Street (in the front circular driveway), or on the exterior wall of the Motor
Vehicle Registration Office at the Aupuni Center, 101 Pauahi Street, Suite 5, Hilo (by the
U.S. Postal Service blue mailbox).
For payments by phone, or if you have a question or want to schedule an
appointment, call:
Administration: 808-961-8083
Solid Waste Customer Service: 808-961-8339
Wastewater Customer Service: 808-961-8338
Wastewater Engineering: 808-961-8615
These “social distancing” measures are intended to help protect customers, our employees,
and our Island community from COVID-19 infection. Please notify our office if you
scheduled an appointment but are feeling ill, and we will gladly reschedule it.
The public’s understanding is very much appreciated during this challenging time.
County of Hawai‘i is an Equal Opportunity Provider and Employer