HomeMy WebLinkAbout2020-06-09 DEM Administration Offices Open to In-Person Services on June 15 -- press release
Harry Kim William A. Kucharski
Mayor Director
Roy Takemoto Diane A. Noda
Managing Director Deputy Director
County of Hawai‘i
DEPARTMENT OF ENVIRONMENTAL MANAGEMENT
345 Kekūanāoʻa Street, Suite 41 · Hilo, Hawai‘i 96720
Ph: (808) 961-8083 · Fax: (808) 961-8086
Email: cohdem@hawaiicounty.gov
June 9, 2020
NEWS RELEASE
Environmental Management Administration Offices Open to In-
Person Services Monday, June 15, 2020
The Department of Environmental Management administration offices will re-open to in-
person services on Monday, June 15, 2020. This includes the Department’s administration,
Solid Waste Division administration, the Abandoned and Derelict Vehicles Program (345
Kekūanāoʻa Street, Suite 41, Hilo) and the Wastewater Division administration and
Engineering Section (108 Railroad Avenue, Hilo).
Operations will be modified to ensure the safety of both customers and employees. Face
coverings will be required. The Department encourages customers to continue to practice
social distancing by using the options below:
Payments for Solid Waste and Wastewater services are accepted by phone, mail, or at drop
box locations (checks only). Most customer service inquiries can be handled by phone or
email.
Mail payments to 345 Kekūanāoʻa Street, Suite 41, Hilo, Hawaiʻi 96720 (attention: Solid
Waste Division or Wastewater Division).
Drop Boxes (for checks only) are available at the Department of Water Supply, 345
Kekūanāoʻa Street (in the front circular driveway), or on the exterior wall of the Motor
Vehicle Registration Office at the Aupuni Center, 101 Pauahi Street, Suite 5, Hilo (by the
U.S. Postal Service blue mailbox).
For payments by phone, or if you have a question or want to schedule an
appointment, call:
Administration: 808-961-8083
Solid Waste Customer Service: 808-961-8339
Wastewater Customer Service: 808-961-8338
Wastewater Engineering: 808-961-8615
Walk-ins are accepted, but appointments are recommended. Notary service and
engineering services will be by appointment only. Please notify our office if you scheduled
an appointment but are feeling ill, and we will gladly reschedule it.
The public’s understanding is very much appreciated during this challenging time.
County of Hawai‘i is an Equal Opportunity Provider and Employer