HomeMy WebLinkAboutCOM 0411.003 2016-2018COUNTY CLERK
COUNTY OF HAWAII
1018 SEP 17 PM 2: 0I
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2018 Hele-On Kako'o Paratransit Update
County of Hawai'i
Mass Transit Agency
September 1.8, 2018
Comm. No. /II.3
Ref. To: P/P5M TC--
Submitted by: Tiffany Kai, Program Manager Ref. Date SEP 1 8 2018
Mass Transit Agency
Service Overview
Eligibility
Application & short interview
In-person assessment or P-1
Recommendation
Eligibility determination
21 days to complete process
Average time < 1 week
Service area and hours of operation
Monday — Saturday
No service Sunday and holidays
KONA Too AM — 7:30 PM
HILO Too AM — 5:00 PM
Call center M -F 7:45 AM — 4:30 PM
Able to leave messages after-hours
and weekends for next -day
rPCPr\iationc
KONA
Service area
PARATRANSIT SERVICE,
INTRA-KONA ROUTE
Visit www.heleonbus_orglparatransit
Click the link under Coverage Area and Hours of Operation
and click the magnifying glass to search if an address
0 2 rules
is within the service area
r.
2 Mi es
Kona
of Eligible Riders
FY 17&FY 18
201$ 2017
Ridership
Number of Trips
32.64 % increase
L September October November December January February
2018 2017
March April May June
Ridership
Kona vs. Hilo
Kona: 92.61%
Hilo: 7.39%
August, September, October, November, December, January, February, March, 2018 April, 2018 May, 2018 June, 2018
2017 2017 2017 2017 2017 2018 2018
RTI NO
Transportation Expenses
FY 2017 & FY 2018
July August September October November December January February March April May June
m,,,,,,,,,,,,,,,,,. 2018 2017
Outreach
MTA continues to participate in various forums and
community fairs:
National Federation for the Blind
Office of Housing and Workforce Development Job Fair
senior programs and housing
inability Legislative Forum
Service Imp rc
Trainin
Annual Training
CPR/AED/First AIC
Service Animal
Sensitivity
ecurity
afe Driving
vice Animals Welcomed!
Where do we go from here?
1 TRANSIT MASTER PLAN
Support Transit Master Plan (TMP) recommendations in service improvements and areas
called out.
Extend hours in both Hilo and Kona
Introduce new paratransit type services in Hamakua, North Kohala, South Kohala, I<a'u
and Puna districts
Build ridership in Hilo
3. Paratransit Scheduling and Dispatching Software
Mobile App
Support our Vision!
Create a high quality multi -modal transportation system that provides safe, reliable,
convenient mobility choices that meet the commuting, social service, and other needs of our
residents and visitors. The multi -modal system should be environmentally responsible and
cost effective.
Ma ha lo!
Questions?