HomeMy WebLinkAbout2022-12-09 Transportation Commission AgendaCounty of Hawai’i Transportation Commission
Agenda
Notice is hereby given of a meeting to be held by the Transportation Commission of the County of Hawai’i in accordance with the provisions of Chapter 91, Hawai’i Revised Statutes, Chapter 18, Divisions 2 and 3 of the Hawai’i County Code. DATE: Friday, December 9, 2022 TIME: 9:00 a.m. PLACE: County of Hawai’i Mass Transit Agency 2299 Ho`olaulima Road Hilo, Hawai’i 96720 This meeting is also available via Microsoft Teams at the following link: Click here to join the meeting | Download Teams | Join on the web. Meeting ID: 284 646 964 696, Passcode: TwQCNi Or call in (audio only) +1 808-909-3042,,344486389# United States, Honolulu Phone Conference ID: 344 486 389# The purpose of the meeting is to afford all interested persons a reasonable opportunity to be heard on the following matters. All person(s) wishing to testify should email your testimony to john.andoh@hawaiicounty.gov no later than 12:00 noon on Tuesday, December 6, 2022.
I. Call to Order II. Roll Call
III. Approval of Agenda for April 4, 2022 Page 1 IV. Approval of Minutes from April 4, 2022 Pages 4-7 V. Public Statements on Agenda Items VI. New Business
A. Review taxicab application for NEW Certificate of Public Convenience & Necessity to operate in the County of Hawai’i. Pages 8-9
1. Jessie B. Robianes on behalf of Angel’s Taxi, Waikola 2. Branden Hensen on behalf of B & H Taxi, Hilo 3. Antonia Imada on behalf of Donna’s Taxi & Tours, Honoka’a
4. Generosa B. Garcia on behalf of Gene’s Taxi, Hilo 5. Jelsa Isidro on behalf of Hawai’I Transportation and Tours, Kailua-Kona
6. Jhomel Badua on behalf of JB’s Taxi, Kea’au 7. Randy Llaneza on behalf of Kai’s Taxi, Waikoloa
8. Larry Domingo on behalf of Loren’s Taxi, Kea’au 9. Rosito Piementero on behalf of RODDEI, Kailua-Kona
10. Joanne Louise Voriano on behalf of Xyleanne Taxi, Waikoloa 1.
B. Hearing on revocation of the following Certificate of Public Conveniences due to the discontinuance by the carrier of the business of transporting passengers as a common carrier of passengers operating upon and using
the public highways for a period of thirty (30) consecutive days or more or failure to renew his/her taxicab license for the year. Page 10
No Revocations.
VII. Proposed Chapter 18 Changes to County Code Pages 11-38
VIII. Proposed Changes to Taxi Fares Pages 39-42 IX. Mass Transit Administrator’s Report Pages 51-178
X. Commissioner’s Reports XI. Next Meeting – February, 2023
XII. Adjournment
The meeting facility is accessible to persons with disabilities. Anyone who requires an auxiliary aid or service for effective communication to participate in this meeting should contact the County of Hawai’i Mass Transit Agency at (808) 961-8555 as soon
as possible, but no later than Tuesday, December 6, 2022. If a response is received after December 6, 2022, we will try to obtain the
auxiliary aid/service or accommodation, but we cannot guarantee that the request will be fulfilled. Upon request, this notice is available in alternate formats such as large print, Braille, or electronic copy. Commissioners may also be present at the meeting facility as listed above on the agenda and/or participating via interactive conference technology from other locations.
The full text of the agendas are made available on the County of Hawai’i Mass Transit Agency website at http://www.heleonbus.org/transportation-commission to navigate to the current agenda. For copies of the current agenda or questions, please call (808) 961-8555 or email heleonbus@hawaiicounty.gov.
Hawai‘i County is an Equal Opportunity Provider and Employer
TRANSPORTATION COMMISSION 8/1/2022
Purpose:
Authority:
Appointment:
Full Membership:
Specific Representation:
Requirements:
Meetings:
Financial Disclosure:
Reappointment:
Qualities:
To regulate passenger carrying motor vehicles such as sampan
buses, taxis and other vehicles exempted by the Public Utilities
Commission, and to serve as an advisory commission on mass
transit and other transportation-related matters.
Hawai’i County Code, Section 18-3, as amended.
Mayor with Council approval. Normal five-year staggered terms.
Nine members.
One member from each council district (CD).
None specified.
Normally, meetings are held on a rotating basis in Hilo, Waimea,
and Kailua-Kona and via videoconferencing.
Members must file Financial Disclosure within 20 working days
of taking the oath of office. Thereafter, annual disclosures must
be filed on or before January 31. The disclosures are
confidential and will be kept on file by the Board of Ethics.
County Code, Chapter 2, Section 2-91.1.
Following the expiration of a term, no member may be
reappointed for at least two years.
Respected by the community as being community-minded and
oriented. Able to focus on the community needs as a whole
without catering to special or self-interest. Understanding of
transportation issues – mass transit and taxis.
Current Members: CD
Matthew Terlep 12/31/26 1
James “Kimo” Lee 12/31/24 2
Neva Supe-Roque 12/31/25 3
Vacant, 12/31/22 4
Kristy Cruz 12/31/26 5
Vacant 12/31/22 6
Rosalyn Molina, 12/31/26 7
Benjamin Agdeppa, 12/31/23 8
Michael O'Loughlin 12/31/23 9
Secretary/Contact Person: John Andoh
(808) 961-8555
Deputy Corp. Counsel Assigned: Suzanna L. Tiapula
(808)961-8251
*The information on this sheet is condensed. For full information see appropriate Sections
of the County Charter, County Code and/or Hawai’i Revised Statutes.
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County of Hawai‘i Mass Transit Agency
HILO: 25 Aupuni Street Hilo, Hawai‘i 96720 (808) 961-8744 Fax (808) 961-8745 KAILUA-KONA: 74-5044 Ane Keohokalole Hwy., Bldg D • Kailua-Kona, Hawai‘i 96740 (808) 323-4330
www.heleonbus.org heleonbus@hawaiicounty.gov
Hawai’i County is an Equal Opportunity Employer and Provider
Mitchell D. Roth Mayor
John C. Andoh
Mass Transit Administrator
Monday, December 5, 2022 Agenda Item # VI (A) To: Hawai’i County Transportation Commission From: John Andoh, Mass Transit Administrator & General Manager Subject: Review taxicab application for NEW Certificate of Public Convenience & Necessity to operate in the County of Hawai’i.
______________________________________________________________________________
Requested Action: Staff recommends that the Transportation Commission review and accept new taxicab applications for NEW Certificate of Public Convenience & Necessity to operate in the County of Hawai’i.
Background and Summary: The following applications are being presented for the Transportation Commission’s review as required in Chapter 18: 1. Jessie B. Robianes on behalf of Angel’s Taxi, Waikola (1)
2. Branden Hensen on behalf of B & H Taxi, Hilo (1)
3. Antonia Imada on behalf of Donna’s Taxi & Tours, Honoka’a (1) 4. Generosa B. Garcia on behalf of Gene’s Taxi, Hilo (1) 5. Jelsa Isidro on behalf of Hawai’I Transportation and Tours, Kailua-Kona (1) 6. Jhomel Badua on behalf of JB’s Taxi, Kea’au (2)
7. Randy Llaneza on behalf of Kai’s Taxi, Waikoloa (1)
8. Larry Domingo on behalf of Loren’s Taxi, Kea’au (1) 9. Rosito Piementero on behalf of RODDEI, Kailua-Kona (1) 10. Joanne Louise Voriano on behalf of Xyleanne Taxi, Waikoloa (2)
Fiscal Impacts: None.
Corporation Counsel Review: None. Attachments: Applications for Jhomel Baduadba, Rosito Pimentero and Aneterea Pogai.
For information regarding this staff report, please contact John Andoh, Mass Transit Administrator & General Manager at (808) 961-8555 or email john.andoh@hawaiicounty.gov.
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Approved for Submission,
John Andoh, Mass Transit Administrator & General Manager
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County of Hawai‘i Mass Transit Agency
HILO: 25 Aupuni Street Hilo, Hawai‘i 96720 (808) 961-8744 Fax (808) 961-8745 KAILUA-KONA: 74-5044 Ane Keohokalole Hwy., Bldg D • Kailua-Kona, Hawai‘i 96740 (808) 323-4330
www.heleonbus.org heleonbus@hawaiicounty.gov
Hawai’i County is an Equal Opportunity Employer and Provider
Mitchell D. Roth Mayor
John C. Andoh
Mass Transit Administrator
Monday, December 5, 2022 Agenda Item # VI (B) To: Hawai’i County Transportation Commission From: John Andoh, Mass Transit Administrator & General Manager Subject: Hearing on revocation of the following Certificate of Public Conveniences due to the discontinuance by the carrier of the business of transporting passengers as a
common carrier of passengers operating upon and using the public highways for a
period of thirty (30) consecutive days or more or failure to renew his/her taxicab license for the year ______________________________________________________________________________
Requested Action: Staff recommends that the Transportation Commission review and revoke the
following Certificate of Public Conveniences due to the discontinuance by the carrier of the business of transporting passengers as a common carrier of passengers operating upon and using the public highways for a period of thirty (30) consecutive days or more or failure to renew his/her taxicab license for the year.
Background and Summary: There are no revocations for this meeting. Fiscal Impacts: None.
Corporation Counsel Review: None.
Attachments: None. For information regarding this staff report, please contact John Andoh, Mass Transit Administrator
& General Manager at (808) 961-8555 or email john.andoh@hawaiicounty.gov.
Approved for Submission,
John Andoh, Mass Transit Administrator and General Manager
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County of Hawai‘i Mass Transit Agency
HILO: 25 Aupuni Street Hilo, Hawai‘i 96720 (808) 961-8744 Fax (808) 961-8745 KAILUA-KONA: 74-5044 Ane Keohokalole Hwy., Bldg D • Kailua-Kona, Hawai‘i 96740 (808) 323-4330
www.heleonbus.org heleonbus@hawaiicounty.gov
Hawai’i County is an Equal Opportunity Employer and Provider
Mitchell D. Roth Mayor
John C. Andoh
Mass Transit Administrator
Monday, December 5, 2022 Agenda Item # VII To: Hawai’i County Transportation Commission From: John Andoh, Mass Transit Administrator & General Manager Subject: Proposed Chapter 18 Changes to County Code ______________________________________________________________________________
Requested Action: Staff recommends that the Transportation Commission have a discussion about amendments to Chapter 18. Background and Summary: With the implementation of the Transit and Multi-Modal
Transportation Master Plan, there is a need to update several sections of Chapter 18 – Public
Transportation within the Hawai’i County Code to allow for the following:
Suspension of fares on the fixed route and paratransit system and annual reporting to the
Council
Creating special revenue generating programs such as partnerships with schools, colleges,
low-income organizations and selling advertisements on buses to cover costs of providing
the mass transit system
Adding the roles and responsibilities of the Mass Transit Agency
Removal of the Director of Finance from taxi oversight and shifting that to the Mass Transit
Administrator (a current practice)
Adding rules regarding use of the mass transit system
Updating the provisions of the Shared Ride program to include transportation network
companies
General clean-up of the Chapter to ensure consistency and applicability
Staff is drafting a revision to Chapter 18 for review by Corporation Counsel, Office of
Management/Mayor and Finance. Upon their concurrence, the proposed Chapter 18 will be
forwarded to Council for consideration by way of resolution. Fiscal Impacts: None as this is an update to the Transportation Commission.
Corporation Counsel Review: Draft changes are being reviewed by Corporation Counsel.
Attachments: Draft Changes.
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For information regarding this staff report, please contact John Andoh, Mass Transit Administrator & General Manager at (808) 961-8555 or email john.andoh@hawaiicounty.gov.
Approved for Submission,
John Andoh, Mass Transit Administrator & General Manager
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PUBLIC TRANSPORTATION § 18-1
CHAPTER 18
PUBLIC TRANSPORTATION Article 1. Common Carriers.
Division 1. General Provisions.
Section 18-1. Definitions. As used in this chapter: “Carrier” means every person, individual, corporation, joint stock company, firm, association, lessee, trustee, receiver, or trustee appointed by any court, who or which owns, controls, operates, or manages a passenger-carrying motor vehicle, such as a sampan bus, taxi or other vehicle exempted from chapter 271, Hawai‘i Revised Statutes, operated in the transportation of the general public, over a prescribed route on a regular schedule over any public street or highway within the County, but not including: (1) Persons transporting passengers without charge in motor vehicles owned or operated by such person, where such transportation is provided in conjunction with and in furtherance of a related primary business purpose or enterprise of that person, except that this exemption shall not apply to persons making any contract, agreement, or arrangement to provide, procure, furnish, or arrange for transportation as a travel agent or broker or a person engaged in tour or sightseeing activities, nor shall this exemption apply where the transportation is undertaken by a person to evade the regulatory purposes of this chapter; (2) Sightseeing buses; (3) Private transportation services of churches and employers; (4) Student transportation; and (5) Any mass transit system owned, maintained, and operated by the County including, but not limited to, motor buses, street railroads, and fixed rail facilities. (5) “County Bus System” or “County Transit Bus” means the fixed, flex route bus service, commuter bus service, vanpool, subsidized transportation programs, demand response and ADA paratransit service as defined by the National Transit Database. that receives moneys from the County by contract or grant agreement. The term includes all County bus stops, all transit facilities, buses and all transit facility amenities. “Commission” means the County transportation commission. “Director of finance” means the director of finance or a person designated by the director of finance. “Designated transit facility” means a facility owned by the County and managed by the mass transit agency for the purposes of public transportation such as transit hubs, transit centers, transit facilities, park and ride lots, bus shelters and bus stops. “Fare” also means bus tokens, passes, coupons, or approved card used to pay for a fare to ride the County Bus System. “Mass transit administrator” means the County of Hawai‘i Mmass Ttransit Aadministrator or a person designated by the mass transit administrator.his or her designee. “HandicappedPerson with Disabilities” means any individual meeting one
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or more of the following standards and guidelines: (1) Any individual who by reason of illness, injury, advanced age, congenital malfunction, or other incapacity or disability, is unable to compete in the open job market for a period of more than one year. (2) Any individual unable to perform one or more of the following functions necessary to effectively utilize public transportation facilities without significant difficulty: (A) Negotiate a flight of stairs; (B) Boarding or alighting from a public transit vehicle; or (C) Walking more than two hundred feet. (3) Any individual unable without special facilities, special assistance, and special planning or design to utilize the County bus system and public transit system as effectively as persons who are not so affected. Supporting evidence of the handicapperson with a disability shall be required by a licensed physician or agency involved in physical or mental handicapperson with a disability programs. The handicapperson with a disability identification card issued by the County transportation mass transit agency agency shall be recognized for certified handicappersons with disabilities ped individuals. “Public highways” mean the same as the definition of public highways in section 264-1, Hawai‘i Revised Statutes, including both State and County highways, but operation upon rails is not transportation on the public highways. “Safety glass” means any product composed of glass, manufactured, fabricated, or treated so as to substantially prevent shattering and flying of the glass when struck or broken or any other or similar product as may be approved by the director of finance. “Senior citizen” means any individual age sixty and over who maintains a senior citizen identification card issued by the County department of parks and recreation, elderly activities division. “Student” means any individual currently attending an educational institution certified by the State and maintains supporting evidence of present enrollment such as a student identification card. “Taxi” or “taxicab” means a vehicle designed to carry not more than eight passengers operated by a taxicab driver, which is used in the movement of passengers for hire on the public highways and which is directed to a destination by the passenger for hire or on the passenger’s behalf and which operates on call or demand. “Transit and multi-modal transportation master plan” is the master plan that guides the mass transit agency, and any amendments thereof. “Transportation Network Company” or “TNC” means an entity that uses a digital network or software application service to connect passengers to transportation network company drivers; provided that the person or entity: (1) Does not own, control, operate, or manage the personal vehicles used by transportation network company drivers; and (2) Is not a taxicab company or a for-hire vehicle owner. “Transportation network company driver” means a person who receives connections to potential riders and related services from a transportation network company in exchange for payment of a fee to the transportation network company and uses a personal vehicle to offer or provide a prearranged ride to riders upon connection through a digital network controlled by a transportation network company in return for compensation or payment of a fee. (1983 CC, c 18, art 1, sec 18-1; am 1979, ord 464, sec 1; am 1982, ord 805, sec 1; am 1986, ord 86-15, sec 1; am 1990, ord 90-19, sec 2; am 2008, ord 08-107, sec 2; am 2009, ord 09-74, sec 2.)
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Section 18-2. Safety glass required. No person shall sell any new motor vehicle nor shall a reconstructed motor vehicle be registered which is designed or to be used for the purpose of transporting passengers for compensation or as a school bus unless the vehicle is equipped with safety glass wherever glass is used in doors, windows, and windshields. (1983 CC, c 18, art 1, sec 18-2.)
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CHAPTER 18
PUBLIC TRANSPORTATION Article 1. Common Carriers.
Division 1. General Provisions.
Section 18-1. Definitions. Section 18-2. Safety glass required. Division 2. County Transportation Commission. Section 18-3. Membership. Section 18-4. Mass transit administrator as chief administrator. Section 18-5. Commission’s powers and duties. Division 3. Certificate of Public Convenience and Necessity.
Section 18-6. Required; hearing; issuance. Section 18-7. Issuance in two or more names. Section 18-8. Revocation; causes. Section 18-9. Rates, routes, safety standards, and insurance set by commission. Section 18-10. Rules; procedure and evidence. Section 18-11. Notice of hearing. Section 18-12. Penalty; injunction. Section 18-13. Appeals. Section 18-14. Applicability of other laws. Division 4. Passenger Capacity. Section 18-15. Determination of carrier capacity. Section 18-16. Children excepted from consideration. Section 18-17. Seating capacity determined by examiner of chauffeurs. Section 18-18. Vehicle to bear notice of seating capacity. Section 18-19. Rated capacity limit. Section 18-20. Penalty. Division 5. Bus Terminals and Parking. Section 18-21. Bus terminal location; city buses in Hilo. Section 18-22. Bus terminal location; country buses. Section 18-23. Rules and regulations. Section 18-24. Parking fee.
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Article 2. Taxicabs.
Division 1. General Provisions. Section 18-31. Purpose; scope; definitions. Section 18-32. Certificate of public convenience and necessity. Section 18-33. Hearing; factors considered; revocation. Section 18-34. Personal use by driver. Section 18-35. Cruising. Section 18-36. Unauthorized possession of taxicab paraphernalia. Section 18-37. Penalties. Section 18-37.1. Taxicab license. Section 18-37.2. Establishment of road taxi stands. Section 18-37.3. Prohibited acts. Section 18-37.4. Fraudulent call and nonpayment. Section 18-37.5. Notice required. Section 18-37.6. Bulky items. Section 18-37.7. Disorderly persons. Section 18-37.8. Soiling of taxicab. Section 18-37.9. Condition of taxicabs. Section 18-37.10. Taxi sign. Section 18-37.11. Taxicab control numbers. Section 18-37.12. Trip route. Section 18-37.13. Evidence of financial responsibility. Section 18-37.14. Rulemaking powers. Section 18-37.15. Appeals. Section 18-37.16. Trade names and markings. Section 18-37.17. Shared-ride taxi service. Division 2. Driver’s Permit. Section 18-38. Permit required; content. Section 18-39. Issuance requirements; exception. Section 18-40. Expiration; renewal; waiver of examination. Section 18-41. Permit fee. Section 18-42. Permit revocation or suspension. Section 18-43. Appeal to circuit court. Division 3. Taximeters and Fares. Section 18-44. Installation requirements. Section 18-45. Operation during taxi use. Section 18-46. Registration and inspection required. Section 18-47. Inspection fees.
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Section 18-48. Repair and testing of defective meter. Section 18-49. Schedule of fares. Section 18-50. Waiting time stipulation. Section 18-51. Computation of distance for fares. Section 18-52. Baggage charge. Section 18-53. Rate charges. Section 18-54. Multiple loading. Section 18-55. Posting of rates of fare. Article 3. School Buses. Division 1. General Provisions. Section 18-56. Definitions. Section 18-57. Penalty. Division 2. Specifications and Equipment.
Section 18-58. School bus construction; inspections. Section 18-59. Fuel tank location; diesel exception. Section 18-60. Exhaust pipe requirements. Section 18-61. Door specifications. Section 18-62. Emergency exits. Section 18-63. Aisles and ceilings. Section 18-64. Seat location. Section 18-65. Seat specifications. Section 18-66. Required safety equipment. Section 18-67. Sanitary condition required. Section 18-68. Metal screening required; exception. Section 18-69. Identification markings. Division 3. Drivers and Bus Operations. Section 18-70. Liquor prohibited. Section 18-71. Smoking restricted. Section 18-72. Driver hours limited. Section 18-73. Talking with driver unnecessarily prohibited. Section 18-74. Inspection before operating vehicles. Section 18-75. Unsafe vehicle; alternative transportation. Section 18-76. Repair of deficient vehicle; certification required. Section 18-77. Conduct of passengers; driver’s responsibility. Section 18-78. Discharging riderpassengers in a safe manner required. Section 18-79. Driving violations to be reported to police. Section 18-80. Manner of operation.
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Section 18-81. Bus operation. Section 18-82. Dangerous loading prohibited. Section 18-83. Doors closed while vehicle in motion. Section 18-84. Manner of stopping vehicle outside cityHilo. Section 18-85. Manner of backing vehicle. Section 18-86. Use of clutch. Section 18-87. Pulling trailer or transporting freight prohibited. Division 4. Inspections. Section 18-88. Inspection of vehicles; issuance of certificate. Section 18-89. Monthly inspection required; certificate of inspection. Article 4. Public Transit System. Division 1. Island-Wide Fare Structure. Section 18-90. Fares. Section 18-91. Baggage. Section 18-92. Fare schedules. Division 2. Paratransit Service. Section 18-93. Establishment of paratransit service. Section 18-94. Definitions. Section 18-95. Eligibility. Section 18-96. Suspension of service. Section 18-97. Appeals.
Division 3. Fixed Route Service. Section 18-98. County Bus System. Section 18-.99. Contracts for operation and County bus system. Division 4. Taxicab and Transportation Network Companies Subsidies Section 18-99.19.00. Authorization. Division 5 Use of Designated Transit Facilities Section 18-99.29.01. Fee for use of designated transit facilities. Division 6. Activities Prohibited While Using Public Transportation Section 18-99.39.02 . Activities prohibited on transit buses, and facilities. Section 18-99.4.19.03 Reserved. Section 18-99.95. .04. Signs required. Section 18-99.6.9.05. Removal or defacing of signs. Section 18-99.7. 9.06. Non transference of bus pass and identification card-Penalty. Section 18-99.8. 9.07 Penalty for counterfeiting or using counterfeit tokens, coupons, or approved
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cards. Section 18-99.9. 9.08 Penalty. Section 18-99.10.19.09. Suspension of service. Section 18-99.11. 19.10. Appeals. Division 7. Advertising Section 18-99.12. 19.11. Advertising inside and outside County transit buses. Section 18-99.13. 19.12. Advertising on County bus passes. 18-99.14.
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18-6
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18-7
PUBLIC TRANSPORTATION § 18-90
Article 4. Public Transit System.
Division 1. Island-Wide Fare Structure. Section 18-90. Fares. (a) Unless otherwise provided for in this section, every person using the fixed or flex route mass transit service owned, maintained ormaintained or operated by the County shall be charged a $2 cash one-waytwo-hour fare and shall be classified as the “General” fare category. (b) Discounted fares for seniors citizens, person with a disability, youth, Medicare card holders, Veterans and students. The following persons shall be charged a $1 cash one-waytwo-hour fare on the fixed route mass transit service and shall be classified as the “Discount” fare category: (1) Senior citizens age sixty and older after providing proof of age from a valid state ID card, County of Hawai‘i senior ID card, driver’s license, birth certificate, other transit system discount ID card or passport; (2) A person with a disability with a valid, “Person With Disability Identification Card” issued by the County of Hawai‘iHawai’i, disability parking placard from the County of Hawai‘i Office on Aging, other transit system discount ID card, Americans with Disabilities Act (ADA) paratransit card issued by the County of Hawai’i or other transit system discount ID card; and (3) Students (through college) with a valid school identification card. (4) Youth ages five5 through seventeen17 years old whom may not have a valid school identification card. (5) Medicare card holders with a vaildvalid Medicare card. (3)(6) Veterans with a valid DD-214 document. (c) Any fixed route that flex off route to pick up or drop off passengers shall be charged an upcharge of $2.00 per pick up or drop off from the route. (1) Up to two flexible deviations shall be allowed per one way trip. (2) The mass transit agency may create a ten-ride deviation pass for a non-discounted rate of $10.00. (c)(d) Fare prepayment discounts. (1) General 24-hour passes shall be available for $5.00 and expire 24 hours after validated by the farebox. (2) Discount 24-hour passes shall be available for $2.50 and expire 24 hours after validated by the farebox. All Discount pass uses shall show appropriate ID in order to utilize pass on the mass transit service. (3) General 7-day passes shall be available for $30.00 and expire after use of seven individual times within a one-year period with each day being validated on the bus for a 24-hour period. There shall be no refunds or exchanges if all 7-days are not used. (4) Discount 7-day passes shall be available for $15.00 and expire after use of seven individual times within a one-year period with each day being validated on the bus for a 24-hour period. There shall be no refunds or exchanges if all 7-days are not used. (5) General 31-day passes shall be available for $60.00 and expire after 31 consecutive days with each day being validated on the bus for a 24-hour period. There shall be no refunds or exchanges. (6) Discount 31-day passes shall be available for $60.00 and expire after 31
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consecutive days with each day being validated on the bus for a 24-hour period. There shall be no refunds or exchanges. (1) All tickets for travel can be prepurchased at a discount of twenty-five percent off the scheduled cash fare by purchasing a sheet of ten tickets for $15 per sheet with no expiration date (“Ten Ride Discount Sheet”). (2) Senior citizens age sixty and older may prepurchase a sheet of ten tickets for $7.50 per sheet with no expiration date (“Ten Ride Discount Sheet”), after providing proof of age from a valid state ID card, County of Hawai‘i senior ID card, driver’s license, birth certificate or passport. (3) A person with a disability may prepurchase a sheet of ten tickets for $7.50 per sheet with no expiration date (“Ten Ride Discount Sheet”), with a valid, “Person With Disability Identification Card” issued by the County of Hawai‘i. (4) Students (through college) may prepurchase a sheet of ten tickets for $7.50 per sheet with no expiration date (“Ten Ride Discount Sheet”), with a valid school identification card. (5) A monthly bus pass fare plan may be purchased at a cost of $60 for unlimited rides on all routes. Monthly passes shall be valid through the last calendar day of each month with no grace period. (6) Senior Citizens age sixty and older may purchase a discounted monthly bus pass offered at a cost of $45 for unlimited rides on all routes, after providing proof of age from a valid state ID card, County of Hawai‘i senior ID card, driver’s license, birth certificate or passport. Monthly passes shall be valid through the last calendar day of each month with no grace period. (7) A person with a disability may purchase a discounted monthly bus pass offered at a cost of $45 for unlimited rides on all routes, with a valid, “Person with Disability Identification Card” issued by the County of Hawai‘i Monthly passes shall be valid through the last calendar day of each month with no grace period.
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§ 18-90 HAWAI‘I COUNTY CODE
(8) Students (through college) may purchase a discounted monthly bus pass offered at a cost of $45 for unlimited rides on all routes, after providing a valid school identification card. Monthly passes shall be valid through the last calendar day of each month with no grace period. (9) The Ten Ride Discount Sheet, the monthly pass, and any pilot program pass must be purchased directly from the mass transit agency or its designated representative. (e) Free fFares. Fares shall be waived for the following: (1) Cwaived for children under the age of five;. (2) County of Hawai‘i eemployees of the County by showingwho show a valid County employee identification card orID badge; (3) E, employees of any of the following the contractors who currently have active and unexpired contracts with the mass transit agency and that provide the following services to the County: providing transit operational services, security services, travel training, paratransit eligibility services, or cleaning of transit vehicles or bus shelters. All contractors shall have to the mass transit agency by showing a valid identification card orID badge issued by the mass transit agency. (43) passengers designated by the mass transit administrator doing business for the mass transit agency by showing a pass issued by the mass transit agency. (5) eligible paratransit passengers riding fixed and flex route transit service and personal care attendants with a paratransit eligibility ID card issued by the mass transit agency. (5) police officers. (56) Yyouth in need ofseeking assistance through the National Safe Place Program, if the County of Hawai‘i is currently participating in such program. . All fares for travel by children under the age of five shall be waived. (f) Transfers (1) Passengers shall have unlimited transfers between buses within the time frame of the fare or pass purchased. A new fare shall be purchased when the fare or pass has expired. (2) There shall be no transfers between fixed route and ADA paratransit unless the passenger has been granted conditional eligibility based on the criteria set forth by the mass transit agency and the ADA which requires a transfer to the fixed route system. at that point, Tthe passenger shall show his or herits paratransit identificationID card to the fixed or flex route driver. (d)(g) Paratransit service fares. Under the Americans with Disabilities Act (ADA), the fare for a trip charged to an ADA paratransit eligible user passenger of the complementary paratransit service shall not exceed twice the fare that would be charged to a passengern individual paying full fare (i.e., without regard to discounts) for a trip of similar length, at a similar time of day, on the entity’s County’s fixed route system: (1) A one-way paratransit riderpassenger fare shall be twice the fare of the current full fare (e.g.e.g., without any discounts) on the County’s fixed-route system; (2) The fares for individuals companions accompanying ADA paratransit eligible
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individualspassengers, who are provided service under section 37.123 (f) of the ADA, shall be the same as for the ADA paratransit eligible individuals theypassengers they are accompanying; and (3) A personal care attendant shall not be charged for complementary paratransit service. (e)(h) Shared-ride fares. Shared-ride program coupons fares shall be subsidized at the following rates :may be purchased by the public through the mass transit agency and its designated coupon sales outlets in accordance with the following schedule: Coupon PriceSubsidy Rate Single couponSubsidy Rate
Up to $12$6
5 coupon book $15 ($3 per coupon) 10 coupon book $25 ($2.50 per coupon) 15 coupon book $30 ($2 per coupon)
Should the subsidy rate be exceeded, the passenger shall cover the additional cost based on the fare schedule as defined in Section 18-49 for taxicabs or as defined by transportation network companies or “TNC”.For one-way travel limited to a maximum of nine miles under the shared-ride program the fare to be collected is set out in fare schedule A in section 18-92. (f)(i) Promotional fares. (1) The purpose of this subsection is to provide lower or eliminate bus fares when a new route or service is provided or to boost ridership on established routes as defined by the mass transit administrator.
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PUBLIC TRANSPORTATION § 18-90
(2)(1) The mass transit administrator may establish or suspend fares on a temporary basis for a period not to exceed one hundred and eighty calendar days for bus routes and services. (1986, ord 86-15, sec 2; am 1990, ord 90-37, sec 7; ord 90-91, sec 1; am 2004, ord 04-141, sec 1; am 2005, ord 05-151, sec 1; am 2007, ord 07-141, sec 2; am 2009, ord 09-160, sec 2; am 2011, ord 11-62, sec 2; am 2012, ord 12-36, sec 1; am 2013, ord 13-32, sec 1; ord 13- 76, sec 2; ord 13-109, sec 1; am 2016, ord 16-95, sec 2.) (j) Special fares. (1) The mass transit agency may establish a program for the issuance of the State of Hawai’i Department of Education “DOE” or college and university student, faculty, and staff bus passes. Such passes may be issued to students, faculty and staff by DOE, or a college or university and will be subject to terms to be agreed upon between either DOE, or the college or university and the mass transit agency. Students, faculty, and staff to whom such passes are issued shall pay the fare negotiated rather than a fare established under Section 18-90. (2) The mass transit agency shall offer a bus pass program for individuals whose household incomes meet the federal department of housing and urban development guidelines for households with “extremely low income” within the County for the applicable household size. The “Discount” fare category shall apply to passengers with extremely low income as established by the mass transit agency . (3) The mass transit agency may establish a program for the use of bus passes issued to passengers upon payment of the designated bus fare and which may be used for the duration specified on the pass. The passes will be issued at various locations to be selected and advertised by the mass transit agency. The mass transit agency may enter into contractual arrangements with any parties, private or public, when such arrangements are deemed to be in the best public interest for the sale and issuance of bus passes. (4) The mass transit agency may sell its passes at sales outlets throughout the island as established by a contract or purchase order between the County and the sales outlet with commission paid up to 8% per pass sold. administrative (h) Suspension of fares; non-applicability to some services; terminates December 31, 20243. (1) Suspension of fares; non-applicability to some services; terminates December 31, [2023.] 2025. (1) All fares established by this section shall be suspended [fifteen days after the effective date of this ordinance.] through December 31, 2025. Riders boarding and alighting any mass transit service owned, maintained, or operated by the County, shall ride free of charge. (2) This subsection shall not apply to County-contracted shared-ride services[,] and County-operated curb-to-curb van services operated by the department of parks and recreation[, or County-operated non-fixed bus services provided in partnership with non-profit organizations]. (3) The suspension of fares shall automatically terminate on December 31, [2023,] 2025, unless extended by the council. (4) Each year, no later than July 30 after the close of the fiscal year, the mass transit administrator shall provide a report to the council regarding the performance of the mass transit system, including passenger trips carried by route, comparison to the prior year and any other service performance data requested by the council to
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evaluate the suspension of fares prescribed by this subsection.” Section 18-91. Baggage. Repealed.A driver of any mass transit bus owned, maintained and operated by the County shall charge $1 for each piece of baggage, including large backpacks, except that any small bag such as a train case, handbag, briefcase, or a package that can be carried on the lap of the passenger and within the passenger’s respective seat shall be conveyed without charge. (1986, ord 86-15, sec 2; am 2011, ord 11-62, sec 2.) Section 18-92. Fare schedules. Repealed.
FARE SCHEDULE A
Shared-Ride Fares One-Way Mileage No. of Coupons (Per Person) 0 — 4.0 miles 1 coupon 4.1 — 9.0 miles 2 coupons
Rates are maximum charge per zone. Shared-ride carriers may charge less at their discretion. (1990, ord 90-37, sec 8; ord 90-91, sec 4; am 2001, ord 01-82, sec 1; ord 01-84, sec 1; am 2011, ord 11-62, sec 2.)
Division 2. Paratransit Service. Section 18-93. Establishment of paratransit service. (a) The mass transit agency shall provide a paratransit service to complement the fixed route services operated by the County. This paratransit service shall be referred to as Hele-On o. (b) Hele-o shall comply with all federal and state regulations that relate to paratransit as a complement to fixed route services for public transportation. (2016, ord 16-108, sec 1.)
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§ 18-94 HAWAI‘I COUNTY CODE
Section 18-94. Definitions. As used in this division, unless the context otherwise requires: “Paratransit service” means the County public transportation service which complements the current fixed routes providing origin-to-destination service to eligible individuals passengers under the Americans with Disabilities Act of 1990. “RiderPassenger” means a person deemed eligible to ride on the paratransit service in accordance with the Americans with Disabilities Act of 1990; Code of Federal Regulations 49, part 37, subpart F, section 37.123 or a person certified as eligible for paratransit services by the mass transit agency. (2016, ord 16-108, sec 1.) Section 18-95. Eligibility. (a) The mass transit agency shall approve or deny applications for Hele-o services within twenty-one calendar days after receipt. Approval may include a finding that an applicant is eligible for some but not all of Hele-o services. Specific reasons shall be cited for any decision other than complete approval. (b) If a decision has not been made within twenty-one calendar days, the applicant shall be deemed eligible for paratransit service on a temporary basis until a decision has been made. (c) Individuals Passengers found eligible for Hele-o service will be issued a paratransit identification card. (2016, ord 16-108, sec 1.)
Section 18-96. Suspension of service. (a) The mass transit agency may suspend the provision of Hele-o services to riderpassengers who miss three or more scheduled tripsviolate the no-show and late cancellation policy established by the mass transit agency in compliance with the ADA Code of Federal Regulations 49, part 37, subpart F, section 37.125 (h) as amended . (b) Trips missed by a passenger n individual for reasons beyond the individual’s passenger’s control including, but not limited to, trips missed due to operator driver error, shall not be included in any count of missed scheduled trips. (c) Before suspending service, the mass transit agency shall notify the individual passenger in writing: (1) That the County proposes to suspend service, citing the extent of the suspension, the basis for, and the length of the proposed suspension or restriction of service; and (2) Of their opportunity to appeal the mass transit agency’s decision to the transportation commission. (2016, ord 16-108, sec 1.)
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PUBLIC TRANSPORTATION § 18-97
Section 18-97. Appeals. (a) Any applicant or riderpassenger who is aggrieved by a decision by the mass transit agency regarding eligibility or suspension, may appeal the decision to the County transportation commission. (b) Appeals must be filed with the commission within sixty days of the date on the notification of the mass transit aagency’s determination. The appeal shall be effected by filling out the notice of appeal in a form prescribed by the mass transit agency and filing the same with the transportation commission. (c) Within sixty days from the date of mailing or personal service of such notice of appeal upon the mass transit agency, tThe commission shall afford the applicant or riderpassenger an opportunity to be heard and to present information or arguments or both. The notice and hearing requirements shall conform to the applicable provisions of Chapter 91, Hawai‘i Revised Statutes, as amended. (c)(d) The transportation commission may affirm, reverse, or modify the decision under appeal based upon findings of facts which justify the decision. (d)(e) The commission shall provide a final written decision within thirty days of the completion of the appeal processclose of the hearing. The County shall not be required to provide paratransit service to the individualpassenger pending the resolution of the appeal. However, if the commission does not provide a decision within this time, service shall resume or be provided to the individualpassenger. (2016, ord 16-108, sec 1.)
Division 3. Fixed Route Service. Section 18-98. County Bus System. The mass transit agency shall be responsible for the operation and maintenance of the County bus system : iIn accordance with the County charter, this chapter, and other applicable statutes and ordinances.; and Within the limits of available council appropriations and: In the most efficient and effective manner; and (a) In accordance with sound management practices. (b) Subject to council appropriations, tThe mass transit agency shall establish the routes, schedules, and levels of service of the County bus system. The routes, schedules, and levels of service shall be in conformance with the transit and multi-modal transportation master plan and any update thereof. (c) Fares for passengers of the County bus system shall be as established under dDivision 1 of this article. (d) The mass transit agency shall have the power to establish or designate park and ride facilities to be served by the County bus system. Park and ride facilities established or designated by the mass transit agency shall be: (1) In conformance with the transit and multi-modal transportation master plan and any update thereof; and (2) In compliance with general plan and zoning ordinances and maps, the building code and fire code, and other applicable laws or ordinances concerning land use, planning, and building construction. Park and ride facilities “established” by the mass transit agency mean facilities under +-` the management of the mass transit agency. Park and ride facilities “designated” by the mass transit agency mean those which, although served by the County bus system, are not under the
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management of the mass transit agency. Section 18-.99. Contracts for operation and maintenance of the County bus system. (a) The mass transit agency may contract with a private companyfor services to manage, operate, and maintain the County bus system. Division 4. Taxicab and Transportation Network Companies Subsidies Section 189-99..010. Authorization. The mass transit agency may establish a taxicab and TNC subsidy program as a transportation alternative for passengers as a supplement to the County bus and paratransit system as defined in Chapter 18-37.17. Division 5. Use of Designated Transit Facilities Section 18-99.219.01. Fee for use of designated transit facilities. (a) Any individual, group or organization that uses a designated transit facility controlled by the mass transit agency shall pay to the County a fee of $15.00 per hour for the use of the facility. The use of a designated transit facility shall require an attendant or custodian to open and close the facility. (b) The mass transit administrator mayshall adopt rules in accordance with Hawai‘i Revised Statutes Chapter 91 for the implementation, administration, and enforcement of this articlesection. As used in this section, a “designated transit facility” means a facility owned by the County and managed by the mass transit agency for the purposes of public transportation such as transit hubs, transit centers, transit facilities, park and ride lots, bus shelters and bus stops.… Division 6. Activities Prohibited While Using Public Transportation Section. 18-99.39.0.2 Activities and conduct prohibited on transit busesCounty bus system, and at transit facilities.. (a) The following activities or conduct shall be prohibited on the County bus system and at all transit facilities: It shall be a violation of this section for a person, who is doing or has done any of the following activities on a County transit bus, to either refuse or fail to immediately cease and desist from doing any of the following activities after being requested to do so by the driver, or another agent of the mass transit system, or any police officer, or to fail or refuse to immediately exit a transit bus if requested to do so by the driver of the bus or vehicle, or another agent of the transit system, or a police officer: (1) Smoking in any bus, or within any designated non-smoking areas at any County bus stop or transit facility as defined in HRS Chapter 328 of Title 19. Chapter 328 of Title 19 of the Hawai‘i Revised Statutes prohibits smoking in all enclosed or partially enclosed areas, including buildings and vehicles owned, leased, or operated by the State or any county. (2) Consuming any form of food or beverage, including alcohol, or carrying or possessing any food or beverage in a container other than a container that is tightly closed, covered or packaged so as to minimize the possibility of accidental spillage when the container is shaken or dropped; provided that nothing in this paragraph shall be construed as prohibiting the carrying or possession of groceries in a suitable bag or other container.No eating or drinking on transit buses. (1) Unsealed or consumption of alcoholic beverages are not permitted on County vehicles under Federal law. (3) Using or playing any electronic device, musical instrument, or other sound-producing
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or sound-emitting device, unless the device is connected to a headphone or earphone, which limits the sound produced or emitted to the individual userpassenger; or, in the case of using a telephone, cell phone, pager, or other two-way communication device, unless it is placed on “silent” or “vibrate” mode that prevents the sound produced or emitted from being audible to other passengers; provided that nothing contained in this paragraph shall be construed as prohibiting the driver of the bus or vehicle from using or playing such devices for official business. Further, nothing contained in this paragraph shall be construed as prohibiting passengers from using telephones and pagers for communication purposes; provided they are used in accordance with this paragraph. As used in this paragraph, “electronic device” includes, but is not limited to, televisions, radios, recording devices, portable stereos or speakers, electronic games, telephones, cell phones, walkie-talkies, pagers, and the like. (4) Carrying or possessing any live animals, except a service animal properly harnessed and accompanied by the individual with a disability owning the service animal or to whom the service animal has been furnished, and except for small animals properly kept in enclosed containers; provided that nothing contained in this paragraph shall be construed as prohibiting a police officer from carrying or possessing an animal used for law enforcement purposes. (5) Discarding, disposing of, placing, throwing, or dropping any litter, as defined in HRS Chapter 339-1, in, on, or from the County bus, vehicle, or transit facility, except into proper receptables designated for that purpose. (6) Failing or refusing to vacate seats designated as priority seating for senior or persons with disabilities passengers or the fold- down or other movable seat area designated for wheelchair securement, when requested to do so by the driver, or any other agent of the transit system, or a police officer; provided that nothing contained in this paragraph shall be construed as requiring other elderly or disabled passengers to vacate seats designated as priority seating for elderly or disabled passengers; and further provided that nothing contained in this paragraph shall be construed as requiring the driver or other agent of the County bus system to enforce a request that other passengers move from the priority seating area or wheelchair securement area. (7) Carrying or possessing any flammable, combustible, explosive, corrosive, or highly toxic liquid or other substance, article, or material that is likely to cause harm to others or to emit any foul or noxious dust, mist, flume, gas, vapor, or odor; provided that nothing contained in this paragraph shall be construed as prohibiting a person from carrying or possessing any match or cigar, cigarette, or lighter, which is not lighted or smoldering; and further provided that nothing contained in this paragraph shall be construed as prohibiting a person from boarding the County bus system with an oxygen tank. (8) No Sspitting, defecating, urinating, or expectorating on the bus provided that nothing contained in this subparagraphdivision shall be construed as applying to any person who cannot comply with this subsectiondivision as a result of a disability, age, or a medical condition. (9) Obstructing, impeding, hindering, interfering with, or otherwise disrupting the safe and efficient operation of the bus or vehicle or any driver or other agent of the County bus system in the performance of that individual’s official duties. (10) Standing in front of the white or yellow “standee” line, in doorways or stepwells while the bus or vehicle is in motion. (11) Erecting, installing, or placing any structure, fixture, tarp, towel, blanket, sleeping bag, bedding, chair, tent, cardboard, ply board, shopping cart, or any other object or material at any County bus system stop or transit facility. (12) Placing unauthorized signs or advertisements within the interior or exterior of any County transit bus or vehicle or transit facility. (13) Vandalizing, defacing, destroying, damaging, or placing graffiti on any County
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transit bus or vehicle, or upon any transit facility. (14) Extending any portion of one’s body outside of the window of any County transit bus or vehicle. (15) Riding on any part of the exterior of any County transit bus or vehicle. (16) Boarding Boarding the bus through the rear exit door, unless directed to do so by the driver, any other agent of the transit system, or any police officer. (17) Violating HRS 711-1101; HRS 707 Part 3; 711-1112; and 711-1106 as amended.a police officer. (18) Refusing or failing to immediately exit a bus after being specifically requested to do so by the driver, any agent of the County bus system, or any police officer. Refusing or failing to immediately cease and desist from doing any of the activities described in this section after being specifically requested to cease and desist by the driver, any agent of the County bus systemtransit system, or any police officer. (2) In addition, the driver of any County transit bus or any other agent of the transit system may refuse to transport any such person who has already boarded the bus and the driver, agent or any police officer may cause such person to be ejected from the bus. It shall be a violation of this section for a person to board a County transit bus after being requested not to do so by the driver, another agent of the transit system or police officer for the reasons specified in this subsection, or for a person to refuse or fail to immediately exit a County transit bus when requested by the driver, another agent of the transit system, or police officer to do so for any of the reasons specified in this subsection. (19) (20) When boarding a County bus or vehicle: (i) Knowingly failing or refusing to pay the applicable fare for transportation on the County bus system. (ii) Presenting a pass or other fare medium for transportation on the County bus system, when the person presenting such fare medium knows it has not been provided, authorized, or sold by or for the County bus system, or knows that the pass or other fare medium is not valid for the place, time, and manner in which it is presented, or knows that presentation of the pass or other fare medium violates a restriction on the use of such fare medium imposed by this chapter or any mass transit agency administrative rules. (iii) Not having a final destination when riding. All passengers must have a destination when riding. At the end of the designated route, the passenger shall deboard the County bus or vehicle and wait for the next one and pay a new fare or show a pass. (iv) Failing to store articles properly. All strollers, scooters, folding carts, and large packages must be stowed away under the passenger’s seat. Baggage that can be stored under a passenger’s seat or on a passenger’s lap, that will not protrude to another seat or otherwise interfere with other passengers, will be admitted at no charge. No baggage may be stored in the aisle or on the seats. Baggage shall not exceed five. Failing to use exact cash and/or currency for the fare. No change due to overpayment of the fare may be provided by the driver. Up to five shopping bags, luggage or packages are allowed. Bus operators cannot assist in carrying packages. These items must be stowed under the seat, in the passenger lap or out of the aisle way. (b) The driver of any County transit bus or vehicle or any other designated agent of the County bus system or any police officer may refuse to allow any person to board the County transit bus or vehicle: (1) When the person appears to be intoxicated on liquor and/or drugs;
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(2) When a person is not wearing a shirt, pants, shorts, or dress, or both, and proper footwear. Rollerblades and skates are not allowed to be worn on buses. (i) When a person attempts to board with any of the following: weed eaters, flat screen televisions, surfboards, boogie boards, body boards, fishing poles, roads and spears or canoe oars/paddles; provided that nothing in this paragraph shall be construed to prohibit the on-boarding of bicycles inside buses at the discretion of the driver and as space permits. Intoxicated passengers on liquor and/or drugs shall be refused service. (3) (ii) When the person is a child who is not accompanied by a responsible adult, provided that nothing in this paragraph shall be construed to prohibit the on-boarding of any youth who is seeking assistance from the driver under the National Safe Place Program, if such program is in effect at the time the youth is seeking assistance. No standing in front of the white or yellow "standee" line, in doorways or stepwells while the bus is in motion. (4) When a person attempts to board with any refuse, including solid waste, recyclables, reusable materials, household hazardous waste, or greenwastegreen waste, whether or not such items are contained in any open or closed package, trash bag, cardboard box, or container. (5) When the person is engaged in activities or conduct that, if such activities or conduct occurred in the County transit bus or vehicle, would violate the provisions of subsection (a). (6) When the person is engaged in activities or conduct that, if such activities or conduct occurred in the County transit bus or vehicle, would violate any other law or ordinance. (c) The driver of any County transit bus or any other agent of the transit system may refuse to transport any such person who has already boarded the County transit bus. The driver, agent or any police officer may cause such person to be ejected from the County transit bus. It shall be a violation of this section for a person to board a County transit bus after being requested not to do so by the driver, another agent of the transit system or police officer for the reasons specified in this subsection, or for a person to refuse or fail to immediately exit a County transit bus when requested by the driver, another agent of the transit County bus system, or police officer to do so for any of the reasons specified in this subsection. No unnecessary conversation or interference with bus operator for safety reasons. No fighting, using vulgar or offensive language, pushing, shouting, or participating in rough behavior on the bus or at transit facilities. All electronic devices in use require the use of headphones. Amplified music is not allowed on buses or at transit facilities. No flammable, hazardous materials, explosive, sharp or toxic materials or weapons of kind (unless legally allowed under a concealed weapons permit or a police officer) shall be allowed on board the bus (except oxygen). No large objects that cannot be placed under seat or out of the aisle way is allowed on board the bus. Bicycles are allowed inside buses at the discretion of the driver and as space permits. Passengers must have a destination when riding buses. At the end of the route, the passenger would need to deboard the bus and wait for the next one and pay a new fare. No boarding buses with weed eaters, flat screen televisions, batteries, surfboards, boogie boards, body boards, fishing poles, rods and spears or canoe oars/paddles. (1) No spitting, defecating, urinating, or expectorating on the bus provided that nothing contained in this subdivision shall be construed as applying to any person who cannot comply with this subdivision as a result of a disability, age, or a medical condition. All animals brought on board must be in an approved pet carrier, except service animals, which are trained to assist individuals with a disability as defined by the Americans with Disabilities Act (ADA). No animals that are uncaged or unmuzzled
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shall be allowed to ride the bus. No signs or advertisements may be placed on board vehicles or facilities controlled or owned by the County unless allowable in Division 7 of this chapter. No vandalism, defacing, destroying, damaging, or placing graffiti on buses or at transit facilities. No illegal activity of any kind shall be tolerated on board buses or at transit facilities. All strollers, scooters, folding carts, and large packages must be stowed away under the seat. Rollerblades and skates are not allowed to be worn on buses. Shoes and shirts are required to ride buses. No littering on buses or at transit facilities as defined in Hawai‘i Revised Statutes Section 339-1. No refuse (including recyclable items) on board buses. Not paying the established fare or misuse of transfers, passes or tickets with the intent to evade fare payment is illegal. (1) Up to five shopping bags, luggage or packages are allowed. Bus operators cannot assist in carrying packages. These items must be stowed under the seat, in the passenger lap or out of the aisle way. Have exact change ready as the bus operator cannot make change and no refunds are provided for overpayment. Never extend your body from, throw any object outside the window or door or ride on any part of the exterior of a bus. Holding of meetings or ceremonies is prohibited on buses or at transit facilities. Use of a transit facility or bus for sleeping, camping or general use in lieu of regular housing is illegal. Improper use of the waiting area as a cooking, washing or toilet facility is illegal. Any behavior which annoys, disturbs, injures, or endangers the comfort, health, peace, and safety of others properly utilizing the transit facility or riding a bus is illegal. A person who commits an assault or battery upon a transit operator with a deadly weapon or presents the ability to use a deadly weapon is subject to a class C felony per Hawai'i Revised Statutes §711-1112. Failing or refusing to vacate seats designated as priority seating for senior or persons with disabilities passengers or the fold- down or other movable seat area designated for wheelchair securement, when requested to do so by the driver, or any other agent of the transit system, or a police officer. (1) Boarding the bus through the rear exit door, unless directed to do so by the driver, any other agent of the transit system, or a police officer. (a) In addition, the driver of any County transit bus or any other agent of the transit system may refuse to transport any such person who has already boarded the bus and the driver, agent or any police officer may cause such person to be ejected from the bus. It shall be a violation of this section for a person to board a County transit bus after being requested not to do so by the driver, another agent of the transit system or police officer for the reasons specified in this subsection, or for a person to refuse or fail to immediately exit a County transit bus when requested by the driver, another agent of the transit system, or police officer to do so for any of the reasons specified in this subsection. 8-99.4. Section 18-999.04.5. Signs required. The mass transit agency shall require the conspicuous display within each County transit bus, and vehicle and facility a sign clearly setting forth all of the prohibitions of
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Section 18-99.39.02. Section 18-99.9.605. Removal or defacing of signs. No person shall remove or deface signs required to be erected by or under the authority of this article. Section 18-99.97.06. Non transference of bus pass and identification card-Penalty. Any bus pass or identification card issued under sSections 18-.90 and 18-.95 is nontransferable and shall not be used by any person other than by the person to whom it was issued. No person shall obtain or attempt to obtain a bus pass or identification card issuable under sSections 18-.90 and 18-.95 based on a false application or certification. No person shall alter a bus pass or identification card issued under sSections 18-.90 and 18-.95, unless authorized by the mass transit agency. In addition to the penalty under subsection (b), any person who is issued such a bus pass or identification card based upon a false application/certification, who knowingly permits another to use the bus pass or identification card, or who alters, without authorization from the mass transit agency, the person’s bus pass or identification card shall be penalized by having the person’s bus pass or identification card immediately revoked and shall be prohibited from obtaining a bus pass or identification card for a period of one year from the date of conviction. : Suspending the person’s pass or identification card for a period of one year from the date of conviction; or If the remaining term of the bus pass or identification card is less than one year from the date of conviction: Suspending the bus pass or identification card for the remainder of the term; and Prohibiting until one year from the date of conviction the: Renewal or replacement of the bus pass or identification card; and (a) Issuance of a new bus pass or identification card. The following persons shall be guilty of a misdemeanor:in violation of this section, and if convicted, be fined not more than five hundred dollars ($500.00): (b) Any person who uses a bus pass or identification card issued to another under Sections 18.90 and 18.95; (1) Any person who knowingly uses a bus pass or identification card issued to another under section 18-90 and 18-95. (2) Any person to whom a bus pass or identification card has been issued under sSections 18-.90 and 18-.95, who knowingly permits another to use that bus pass or identification card; (3) Any person who obtains or attempts to obtain a bus pass or identification card issuable under sSections 18-9.90 and 18-.95 based upon a false application or certification; or (4) Any person who alters a bus pass or identification card issued under sSections 18-9.90 and 18-8.95 without prior authorization from the mass transit agency. Section 18-99.9.08.7 Penalty for counterfeiting or using counterfeit tokens, passes, coupons, or approved cards. Any person who makes or issues any imitation or counterfeit of a bus token, passes, coupon, or approved card, or knowingly uses such imitation or counterfeita token, passes, coupon, or approved card for bus fare shall, upon conviction thereof, be fined not more than $2,000.00 or imprisoned for not more than one year, or both. Section 18-99.99..08 Penalty. (a) Any person violating sSections 18-999..302 or aiding, abetting, or assisting in any manner whatsoever another person in violating any of such provisions shall, upon conviction thereof, be fined in an amount not exceeding $500.00 or be imprisoned for a period not exceeding five days or be both so fined and imprisoned. (b) Each day a violation is committed or permitted to continue shall constitute a separate offense and shall be punishable as such under this section. (c) Any authorized police officer, upon arresting a person for a violation of this articledivision, shall take the name and address of the alleged violator and shall issue thereto
Formatted: Highlight
Formatted: Highlight
Formatted: Highlight
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18-35 SUPP. 1 (1-2017)
in writing a summons or citation hereinafter described, notifying such person to answer to the complaint to be entered against such person at a place and at a time provided in the summons or citation, except that the officer may make a physical arrest in instances when: (1) The alleged violator refuses to provide the officer with such person’s name and address or any proof thereof as may be reasonably available to the alleged violator; (2) The alleged violator fails or refuses to immediately cease and desist from such person’s prohibited activity or to immediately exit the County transit bus, as determined by the driver of the bus or vehicle, and/or other agent of the transit system, or a police officer if the officer is on the bus, after the alleged violator is issued a summons or citation. (d) There shall be provided for use by police officers a form of summons or citation for use in citing violators of this article where the circumstances do not mandate the physical arrest of such violators. The form of the summons or citation shall be commensurate with the form of other summonses or citations used in modern methods of arrest, so designed to include all necessary information to make the same valid within the laws and rules of the State of Hawai‘i and the County. (e) The provisions of this article are in addition to and shall in no way limit the provisions of any other federal, state or County law, ordinance, or rule.
Section 18-99.109.09. Suspension of service. (d) The mass transit agency may suspend the provision of mass transit services to passengers who violate the provisions of Sections 18-99.93.02, 18-99.96.05, 18-99.79.06 and 18-99.198.07. (e) Before suspending service, the mass transit agency shall notify the individual in writing: (1) That the County proposes to suspend service, citing the extent of the suspension, the basis for, and the length of the proposed suspension or restriction of service; and (2) Of their opportunity to appeal the mass transit agency’s decision.
Section 18-99.119.10. Appeals. (f) Any applicant or passenger who is aggrieved by a decision by the mass transit agency regarding eligibility or suspension, may appeal the decision to the County transportation commission. (g) Appeals must be filed with the commission within sixty days of the date on the notification of the agency’s determination. The appeal shall be effected by filling out the notice of appeal in a form prescribed by the mass transit agency and filing the same with the transportation commission. (h) Within sixty days from the date of mailing or personal service of such notice of appeal upon the mass transit agency, the commission shall afford the applicant or passenger an opportunity to be heard and to present information or arguments or both. The notice and hearing requirements shall conform to the applicable provisions of Chapter 91, Hawai‘i Revised Statutes, as amended. (i) The transportation commission may affirm, reverse, or modify the decision under appeal based upon findings of facts which justify the decision. (j) The commission shall provide a final written decision within thirty days of the close of the hearing. The County shall not be required to provide services to the passenger pending the resolution of the appeal. However, if the commission does not provide a decision within this time, service shall resume or be provided to the passenger. (2016, ord 16-108, sec 1.) Division 7. Advertising
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18-35 SUPP. 1 (1-2017)
Section 18-99.129.11. Advertising inside and outside County transit buses. (a) The mass transit agency may rent or let advertising spaces inside and outside County transit buses. The mass transit agency shall promulgate administrative rules for advertising.; provided, that the following types of advertising shall not be accepted: Advertising which bears the name, signature, picture or likeness of any elected federal, state, or County official or of any candidate for federal, state or County elective office; Advertising which, by reason of design, format, or subject matter, promotes or appeals to racial, religious, or ethnic prejudice or violence; Advertising which contains pictures, words, or symbols of an obscene, lewd, lascivious, or indecent character; Advertising which promotes any illegal, indecent, or immoral purpose; and Advertising of any product or service which is prohibited by law to be sold or offered for sale to minors or an age-based subgroup of minors. (b) Six standard advertising spaces inside or outside each County transit bus shall be made available for announcements of a public service, civic or charitable nature. Three of the spaces shall be made available free of charge to organizations exempt from federal income taxation under Section 501(c)(3) of the federal Internal Revenue Code. A tax-exempt organization shall not be denied the use of advertising space in a County transit bus solely because the announcement or advertisement refers to the location of an event sponsored by the tax-exempt organization, even if the location of the event is not owned or operated by a tax-exempt organization. For the purpose of this subsection, “standard advertising space” means a space 11 inches wide and 28 inches long. (c) The mass transit agency shall set the rates for the renting or letting of advertising spaces as well as defining a process to accept advertisements. Rates and such process shall be set by rules adopted in accordance with Hawai‘i Revised Statutes Chapter 91. Section 18-99.139.12. Advertising on County bus passes. (a) The mass transit agency may allow advertisements on bus passes issued under the County bus system fare structure. (b) The types of advertising that are not permitted on the inside or outside of County bus transit buses are not permitted on County bus passes. 8-99.14 s-Formatted: List Paragraph, Indent: Left: 0.13", Right: 0.25", Line spacing: Multiple 0.95 li, Tab stops: 0.44",Left
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Page 38
County of Hawai‘i Mass Transit Agency
HILO: 25 Aupuni Street Hilo, Hawai‘i 96720 (808) 961-8744 Fax (808) 961-8745 KAILUA-KONA: 74-5044 Ane Keohokalole Hwy., Bldg D • Kailua-Kona, Hawai‘i 96740 (808) 323-4330
www.heleonbus.org heleonbus@hawaiicounty.gov
Hawai’i County is an Equal Opportunity Employer and Provider
Mitchell D. Roth Mayor
John C. Andoh
Mass Transit Administrator
Monday, December 5, 2022 Agenda Item # VIII To: Hawai’i County Transportation Commission From: John Andoh, Mass Transit Administrator & General Manager Subject: Proposed Changes to Taxi Fares ______________________________________________________________________________
Requested Action: Staff recommends that the Transportation Commission review and consider a change to taxicab fares and forward a recommendation to the County Council. Background and Summary: When the County Council adopted the last fare changes for taxi, it was
done in June of 2005 and November 2008. The current fare structure is below:
As comparison, below is the current fares for transportation network companies (TNC)s which are regulated by the State of Hawai’i at the present time.
County Pick Up Each Segement Baggage Surfboard & Bicycles Shared Ride Effective Date
Hawai'i
$3.00 First 1/8th mile or
one minute waiting time
or fraction of either
40 cents for each
additional 1/8th mile or
one minute or fration of
either $1.00 per piece $3.00 20% Reduction 2005, 2008
Honolulu
$3.10 and shall entitle
passenger to 1/8th mile
or less, or one minute
waiting time or less
45 cents for each
additional 1/8th mile or
fraction thereof 60 cents per pierce $5.10
Rate to be filed with
Director of
Customer Services 2021
Maui
$3.50 and shall entitle
passenger to 1/10th mile
or less, or one minute
waiting time or less
30 cents for each
additional 1/10th mile or
fraction thereof 30 cents per pierce $3.00 None 2000
Kaua'i
$3.50 initial meter
actuation (entitles
passenger to 1/10 mile
or less, or 45 seconds
standing time or less)
45 cents each 1/10 mile
additional, or less, after
initial meter actuation
$1.00 per piece $5.00 None 2018
Page 39
A petition was received recommending a increase in taxi fares for Hawai’i County due to the
increase of fuel, insurance, licensing and maintenance costs. Below is a proposed recommendation for a fare increase. During FY 2020-21, a total of 92 (36 in Hilo; 56 in Kona) taxicab companies were registered in
the County of Hawai‘i.
During FY 2022-23, a total of 74 (31 in Hilo; 43 in Kona) taxicab companies were registered in the County of Hawai‘i.
There has been a decline of taxi cabs countywide due to the costs to operate a taxi cab in Hawai’i
County with limited passenger demand. Nationwide, there has been a decline due to the availability and competition from transportation network companies as well. Some taxicabs have opted to join these networks due to higher revenue potential.
Upon approval of this recommendation, it will be forward to the County Council to have two
readings to give the public the opportunity to comment.
Fiscal Impacts: None to the County of Hawai’i, however, it will provide additional revenue for taxicabs to remain sustainable.
Corporation Counsel Review: None.
Attachments: None.
Lyft Uber HoloHolo
Base Fare $ 2.00 1.88$ Unknown
Cancel
Penalty $5 to $10 $5 to $10 5.00$
Cost Per Mile $ 1.50 1.41$ Varies
Cost Per
Minute $ 0.22 0.21$ Varies
Maximum
Fare $ 400.00 No limit Unknown
Minimum Fare $ 4.97 6.91$ Unknown
Scheduled
Ride Cancel
Penalty
$ 10.00 10.00$ Unknown
Scheduled
Ride Minimum
Fare
$ 17.00
27.00$ Unknown
Service Fee $ 3.43 2.31$ 2.75$
Airport Fees $ 0.07 0.08$ Unknown
GET Yes Yes Yes
County Pick Up Each Segement Baggage Surfboard & Bicycles Shared Ride Effective Date
Hawai'I
Proposed
$4.00 First 1/8th mile or
one minute waiting time
or fraction of either
50 cents for each
additional 1/8th mile or
one minute or fration of
either None $5.00 25% Reduction 2023
Page 40
For information regarding this staff report, please contact John Andoh, Mass Transit Administrator & General Manager at (808) 961-8555 or email john.andoh@hawaiicounty.gov.
Approved for Submission,
John Andoh, Mass Transit Administrator and General Manager
Page 41
Page 42
County of Hawai‘i Mass Transit Agency
HILO: 25 Aupuni Street Hilo, Hawai‘i 96720 (808) 961-8744 Fax (808) 961-8745 KAILUA-KONA: 74-5044 Ane Keohokalole Hwy., Bldg D • Kailua-Kona, Hawai‘i 96740 (808) 323-4330
www.heleonbus.org heleonbus@hawaiicounty.gov
Hawai’i County is an Equal Opportunity Employer and Provider
John C. Andoh
Mass Transit Administrator
Mitchell D. Roth Mayor
Monday, December 5, 2022 Agenda Item # IX To: Hawai’i County Transportation Commission
From: John Andoh, Mass Transit Administrator & General Manager
Subject: Mass Transit Administrator Report ______________________________________________________________________________ Requested Action: Staff recommends that the Transportation Commission receive a verbal update
regarding activities of the Mass Transit Administrator.
Background and Summary: Since the last meeting, the following items has been completed or worked on by the Mass Transit Administrator:
Made revisions to transit services on August 28 and October 23 to add additional trip on Route 90, create Route 203 and make minor revisions to the transit system.
Launched two pilot tripper routes to support schools in West Hawai’i with funds from the Department of Education.
Continue to procure transit buses. RFP for electric buses and chargers drafted, IFB for diesel, diesel-hybrid and commuter buses released.
Completed procurement of a bus washing and security contractor, paratransit and bus
shelter cleaning contractor.
Continued work on implementing a sustainability as a service model for electric charging infrastructure and electric buses.
Starting to implement fleet rebranding.
New website @ www.heleonbus.org is done and being reviewed.
Launched Transit – mobility as a service app.
Received 13 donated buses from City and County of Honolulu and placed six of the worse
performing and oldest buses out of service.
In the process of receiving 8 additional donated buses from City and County of Honolulu.
Starting hydrogen operations.
Launched Hele-On Hoa Holo (vanpool) and preparing to launch a partnership with Uber.
Launched HI Rideshare.
Studying scooters.
Launched Safe Place to allow for youth in trouble to get a safe place while being connected to resources.
Completed cash handling audit update.
Starting to hire nine positions to grow the Mass Transit Agency capacity.
Page 43
Increased marketing efforts, including new schedules and maps being designed.
Received more grants to support capital and planning efforts.
Conducted systemwide bus stop inventory as part of ADA compliance.
Continued work to implement bus shelters island-wide.
Relocated office at West Hawai’i Civic Center to a better office location – Building D with
better customer service access.
Launching at “Get Around Hawai’i” website for tourists.
Completed Master Plan Update.
Started Pahoa Transit Hub Planning Project in conjunction with the Hawai’i State Public Library.
Working on Bus Stop Accessibility Report and ADA Bus Stop Improvements to comply
with the ADA Settlement Agreement.
Extended Fare Free to December 31, 2025. Attached is a power point presentation regarding the Mass Transit Agency activities and direction where we are going to implement all aspects of the Transit and Multi-Modal Transportation Plan.
The following topics will be discussed: 1. Ridership 2. Grants
3. Projects
4. Master Plan Update (review on the final draft) 5. Pahoa Transit Hub Project 6. Bus Fleet Replacement 7. Other Items of Interest
Upcoming elements:
Restructure of the shared ride taxi program
Planning and construction of transit hubs in Kailua-Kona, Waimea, and Hilo
Formalization of bus stops and additional bus shelters added, Island-wide
Training for Transportation Commission members about their role.
Today, I will also introduce the MTM team for the paratransit operations.
Fiscal Impacts: None as this is an update to the Transportation Commission. Corporation Counsel Review: None.
Attachments: Presentation to County Council – September 2022 For information regarding this staff report, please contact John Andoh, Mass Transit Administrator & General Manager at (808) 961-8555 or email john.andoh@hawaiicounty.gov.
Approved for Submission,
John Andoh, Mass Transit Administrator & General Manager
Page 44
Route July-21 August-21 September-21 October-21 November-21 December-21 January-22 February-22 March-22 April-22 May-22 June-22 Totals July-22
1 1,496 1,392 633 295 460 458 438 363 554 485 493 607 7,674 743
2/Blue - - 1,186 1,895 2,403 2,405 2,499 2,431 3,678 3,484 3,687 3,778 27,446 3,816
10 512 620 990 1,017 903 810 1,065 1,123 1,069 1,281 1,244 761 11,395 741
11/Red 1,311 1,314 1,280 1,239 1,257 1,201 1,533 1,440 2,387 1,945 2,114 2,237 19,258 2,357
12 - - - - - - - - - - 105 178 283 183
40 3,439 3,525 3,986 1,458 3,294 3,475 4,084 3,745 6,596 6,542 7,168 8,005 55,317 7,676
60 326 268 479 342 530 565 744 567 1,032 953 984 1,053 7,843 980
70 294 151 277 273 213 132 435 233 494 512 533 510 4,057 578
74 - - - - - - - - - 5,556 8,212 - 13,768 -
75 243 597 739 361 421 158 439 381 591 706 736 439 5,811 412
76/Green - 701 699 531 512 192 505 469 520 739 491 162 5,521 169
77 - - 59 - - - - - - - - - 59 -
80 10,119 12,016 10,544 6,156 9,046 9,618 9,525 9,441 12,535 11,667 12,294 12,443 125,404 13,013
90 5,040 2,986 2,926 2,115 2,214 874 7,500 2,188 4,423 4,225 3,925 3,641 42,057 3,805
101 1,033 1,029 945 752 1,171 1,151 1,086 1,324 1,930 2,301 2,525 2,357 17,604 2,368
102 197 175 251 302 378 297 379 292 568 896 1,146 1,356 6,237 1,528
103 489 460 419 507 509 517 634 554 877 909 924 1,016 7,815 1,072
104 - - - 12 173 209 284 204 406 477 639 712 3,116 738
201 - 3,468 2,944 2,810 4,547 4,211 4,200 4,933 6,554 7,790 8,695 9,389 59,541 9,657
202 1,324 - 489 316 603 291 843 647 1,352 446 439 399 7,149 443
203 - - - - - - - - - 693 889 933 2,515 1,180
204 - - 373 483 664 268 285 503 1,146 1,089 1,250 1,064 7,125 1,095
301 753 891 523 536 543 516 546 494 673 750 849 987 8,061 929
401 - - 1,192 832 1,317 1,412 1,477 1,345 2,240 2,372 2,822 2,718 17,727 2,647
402 - - 323 314 454 506 564 558 762 867 1,019 1,095 6,462 1,065
403 - - 226 294 204 209 264 250 426 519 635 811 3,838 638
Total Fixed Route 26,576 29,593 31,483 22,840 31,816 29,475 39,329 33,485 50,813 57,204 63,818 56,651 473,083 57,833
Paratransit 220 237 198 248 228 257 199 192 239 237 235 238 2,728 -
Brantley Center 344 328 368 339 339 292 340 337 324 324 324 340 3,999 -
HCEOC 4,579 4,573 4,574 4,645 4,451 4,655 4,575 4,348 4,689 4,475 4,697 4,695 54,956 -
Shared Ride Taxi 4,578 4,340 3,875 4,140 3,335 3,952 2,966 3,117 4,117 4,120 4,118 4,460 47,118 -
Vanpool - - - - - - - - - - - 6,532 6,532 6,794
HIBIKE 3,681 2,434 1,408 1,379 2,018 2,080 2,161 1,585 1,744 1,586 1,594 1,796 23,466 1,473
HIBIKE Hele-On Use - - - - - - - 11 10 - 17 3 41 4
Page
asof9/1/2022IFB/RFP BusModel Engine VendorFederalLocalTotalFederal LocalTotalFederalLocalTotalHI2016002(2)30footbuses5339 3765 2019ElDoradoAeroElite Diesel Soderholm500,000125,000625,000$371,94492,986464,930$128,05632,014160,071$HI2017003(2)30footbuses5339 3765 2019ElDoradoAeroElite Diesel Soderholm500,000125,000625,000$371,94492,986464,930$128,05632,014160,070$HI2018002(1)35footbus5339 4197 2023EZRiderII Diesel Soderholm380,00095,000475,000$$380,00095,000475,000$HI2018010(1)35footbus(2)40footbuses5339419740602023EZRiderII2022D4000DieselDieselSoderholmMCI1,400,000350,0001,750,000$$1,400,000350,0001,750,000$HI2019007(2)30footbuses(2)40footbuses5339419740602023EZRiderII2022D4000DieselDieselSoderholmMCI1,400,000350,0001,750,000$$1,400,000350,0001,750,000$HI2019008LowNoGrant:(1)40footelectricbus(1)chargingstation5339 4218TBDBatteryElectricTBDTBD1,060,000255,2941,315,294$$1,060,000255,2941,315,294$HI2021002(2)40footHybridBuses5339 TBDTBDDieselElectricHybridTBD1,400,000350,0001,750,000$$1,400,000350,0001,750,000$HI2021003OperationsAssistance5311 3909RobertsHawaii1,071,8731,071,8732,143,746$1,071,8731,071,8732,143,746$$OperationsAssistanceCRRSAA5311 3909RobertsHawaii4,500,0004,500,000$4,500,0004,500,000$$(3)4045footbusesCRRSAA5311 TBDTBD(3)BatteryElectricTBD2,700,0002,700,000$$2,700,0002,700,000$(2)30footbusesCRRSAA5311 4197 2023EZRiderII Diesel Soderholm800,270800,270$$800,270800,270$2017:(6)<30footbuses5339 TBDTBD Diesel TBD576,000144,000720,000$$576,000144,000720,000$2019:(10)40footbuses5339 TBDTBD(5)BatteryElectric&(5)DieselElectricHybridTBD5,100,000900,0006,000,000$$5,100,000900,0006,000,000$(1)35footHybridbus5339 4197 2023XclesorDE35DieselElectricHybridNewFlyer816,667172,486989,153$$816,667172,486989,153$(3)40footbuses5339 TBDTBDDieselElectricHybridTBD1,440,000360,0001,800,000$$1,440,000360,0001,800,000$KonaMaint.Facility(design,environmentalassessmentandlandacquisition)5339 TBDTBD2,590,000610,0003,200,000$$2,590,000610,0003,200,000$OperationsAssistanceARPA5311 3909RobertsHawaii1,879,7731,879,773$$1,879,7731,879,773$28,114,5834,908,65333,023,236$6,315,7601,257,8457,573,605$21,798,8233,650,80825,449,631$FederalSection IFB/RFP BusModel Engine VendorFederalLocalTotal2021LoNoGrant(4)35footelectricbuses(4)ChargingEquipment5339 4218 TBDBatteryElectricTBDTBD2,361,431573,9862,935,417$FY21&225311OperationsAssistanceProgramManagementMobilityManagementPreventativeMaintenance5311RobertsHawaiiCountyofHawai'iCountyofHawai'iCountyofHawai'i2,422,9282,198,4404,621,368$FY21&225339(3)40footelectricbuses(3)ChargingEquipmentBusShelter53394218 TBDBatteryElectricTBDTBDTBD2,745,239686,3103,431,549$AreasofPersistentPovertyProgramPrepareaplanningdocumentwithanenvironmentalassessmentand30%designtopreparefortheconstructionofatransithubindowntownPahoatosupportahubandspokefixedroutetransitsystem.5305N/A TBDSSFM270,00030,000300,000$TransportationAlternativeProgramADABusStopAccessibilityProject($580,000Federal,$116,000Local)forPE1.Additionalfundsreleasedafterphasesdone.FHWAtoFTA5311N/A TBDSSFM1,422,222375,5001,797,722$FY22LowNo6HydrogenBuses&Infrastructure5339 4261HydrogenNewFlyer,NHEI&Soderholm11,375,1641,769,94513,145,110$FY22Bus&BusFacilitiesImplementcapitalelementsoftheHawaiiCountyTransitandMulModalTransportationMasterPlanwhichincludes40improvementstobusstopsand20shelters,3transithubdesigns,and3zeroemissionsinfrastructureastheCountytransitionstozeroemissionstechnology5339 N/ASSFM,TBD4,112,7183,654,2047,766,922$24,709,7029,288,38533,998,088$HDOT5310EnhancedMobilityofSeniors&IndividualswithDisabilities(ARPA)OperatingAssistance(ARPA)$39,410.00HDOT5310EnhancedMobilityofSeniors&IndividualswithDisabilities(FY22)$150,000.00ReplacementminivanforruralservicesAppliedForGrantsGrantApplicationTitlePossibleAward(all/State)RequisitionsforbuspurchasesenteredPurchasedALIitemstrytousebalanceHDOT5310EnhancedMobilityofSeniors&IndividualswithDisabilities(FY21)$220,000.00HDOT5310EnhancedMobilityofSeniors&IndividualswithDisabilities(CRRSAA)$39,410.00OperatingAssistance(CRRSAA)PendingGrants(applicationsubmitted,waitingonFTA/HDOTapproval)Replacementcutawaybusforfixedrouteand/orparatransitservicesMassTransitAgencyGrantListHI2021006FederalSectionACTIVEGRANTSAllocatedUsedBalanceGrantItemsGrantIDHI2021011TOTALS=GrantApplicationTitle ApplicationItemsApplicationAmountsTOTALS=FederalAccesstoLands(FLAP)$1,620,000.00 •BusStopConstrucon •TransitServicesMTAGrantList912022JA9/1/2022,11:23PMPage 46
VendorFederalLocalTotalFederal LocalTotalFederalLocalTotalHI2016004OperationsAssistance5311RobertsHawai'i1,144,8171,126,0672,270,884$1,144,8171,126,0672,270,884$$HI2017004OperationsAssistance5311RobertsHawai'i985,200952,9501,938,150$985,200952,9501,938,150$$HI2018011OperationsAssistance5311RobertsHawai'i1,948,0001,948,0003,896,000$1,948,0001,948,0003,896,000$$HI2019012OperationsAssistance5311RobertsHawai'i2,230,8602,230,8604,461,720$2,230,8602,230,8604,461,720$$HI2020006CARESFunds5311RobertsHawai'i4,319,7004,319,700$4,319,7004,319,700$$10,628,5776,257,87716,886,454$10,628,5776,257,87716,886,454$$Department Status VendorFederalLocalTotalTODCapitalImprovementPlanSiteSelection&EnvironmentalAssessmentOfficeofPlanningandSustainableDevelopment,DeptofBus,EconDevandTourismAwardedSSFM100,000100,000$Hawai'IPublicStateLibraryCIPSiteSelection,EnvironmentalAssessment&DesignforPahoaLibraryOfficeofPlanningandSustainableDevelopment,DeptofBus,EconDevandTourismAwardedSSFM350,000350,000$TransportationAlternativesProgramADABusStopAccessibilityDepartmentofTransportationTenativeAwardSSFM1,200,000300,0001,500,000$StatePlanningandResearch(SPR)PartITransitHubsDepartmentofTransportationTenativeAwardSSFM$295,200$73,800369,000$StatePlanningandResearch(SPR)PartIADABusStopAccessibilityDepartmentofTransportationTenativeAwardSSFM162,55640,639203,195$VWMitigationFundsHawai'ICountyZeroEmissionsBusProjectEnergyOfficeAwardedTBD1,176,6671,176,667$1,657,7562,041,1063,698,862$$400,000.00TOTALS=GrantApplicationTitle ApplicationItemsTOTALS=EXPENDEDGRANTSNeedtoclose(waitingonHDOTletter)GrantIDGrantItemsAllocatedUsedBalanceApplicationAmounts$550,000.00StateGrantsHDOTTransitFunding(EdSniffen)$5,000,000.00OperationsAssistanceforHeleOnFixedRouteServicePlanning,environementalanalysis,siteselection,designandTitleVIanalysisforKaliluaKonaHub,pluscolocationofaciviccenterforStateofHawai'Ioffice.TransitOrientedDevelopmentCapitalImprovementProgramFunding 1.ReplacementcutawaybustotransportlowincometransitridersinthePahoaarea$300,000 2.ConstructbussheltersinlowincomeareasasestablishedbyUS.CensusBureaualongHeleOnroutes$100,000CommunityDevelopmentBlockGrant(CDBG)MTAGrantList912022JA9/1/2022,11:23PMPage 47
The Bus is Getting Better in Hawai’i CountyPresentation to Hawai’i County CouncilSeptember 2022
Page 48
•Continue to procure transit buses. RFP for electric buses and chargers drafted, IFB for diesel, diesel-hybrid and commuter buses released.
•Completed procurement of a bus washing and security contractor, in process to procure a paratransit and bus shelter cleaning contractor.
•Continued work on implementing a sustainability as a service model for electric charging infrastructure and electric buses.
•Starting to implement fleet rebranding.
•New website @ www.heleonbus.org is done and being reviewed.
•Launched Transit –mobility as a service app.
•Received 13 donated buses from City and County of Honolulu and placed six of the worse performing and oldest buses out of service.
•Starting hydrogen operations.
•Launched Hele-On Hoa Holo (vanpool) and preparing to launch a partnership with Uber.
•Studying scooters.
2
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What Has Been Done To Date?
•Launched Safe Place to allow for youth in trouble to get a safe place while being connected to resources.
•Completed cash handling audit update.
•Starting to hire nine positions to grow the Mass Transit Agency capacity.
•Increased marketing efforts, including new schedulesand maps being designed.
•Received more grants to support capital and planning efforts.
•Conducted systemwide bus stop inventory as part of ADA compliance.
•Continued work to implement bus shelters island-wide.
•Relocated office at West Hawaii Civic Center to a better office location –Building D with better customer service access.
•Launching at “Get Around Hawai’I” website for tourists.
3
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Investing in our workers leads for a better productive agency
•Our Transit Program Managers have been received transit and paratransit management certifications from University of the Pacific.
•Our transit vehicle mechanics I and IIs continue to receive training so that they can grow and be successful in their positions.
•Mass Transit Administrator is being certified in public transportation safety and bus operator training.
•Account Clerks continue to receive training fromDepartment of Finance on their positions.•Contractors & MTA staff are receiving ADA training.•Continued relationship and team building.•Reoganizing Agency for efficient operations with new staff coming online in Hilo and Kailua-Kona 4
Page 51
Additional elements of the Master Plan to be implemented
Lyft and Uber Integration into Shared Ride
Restructured Shared Ride Program for Taxis
Procure 36 Buses
Hire Staff!
5
Pahoa & Kailua-Kona Transit Hub Bus Stop Signs, Bus Shelters
Microtransit in Puna and Ka’u Districts Systemwide AVL Electronic Fareboxes
Restructured Demand Response program with HCEOC only
Increased Marketing
Rebrand Fleet
New Website
Maintenance Inventory management
Page 52
Going fare free for a two-year period to grow ridership and restore creditability
•All Hele-On fixed route and paratransit services are
fare free.
•Re-creation of a similar service that was fare free
from 2005 to 2013.
•Passenger trips grew from 329,000 to over 1.2 million
during this time frame.
•Connect people to opportunity and addresses social
equity.
•HIBIKE is also free for Hele-On users.
•Ridership is growing systemwide as a result.6
Page 53
Ridership is rebounding on Hele-On
7
-
200,000
400,000
600,000
800,000
1,000,000
1,200,000
FY 2014 FY 2015 FY 2016 FY 2017 FY 2018 FY 2019 FY 2020 FY 2021 FY 2022
Passenger Trips
Fiscal
Year
Passenger
Trips
FY 2014 1,080,786
FY 2015 1,101,119
FY 2016 1,066,238
FY 2017 957,559
FY 2018 918,237
FY 2019 663,784
FY 2020 560,889
FY 2021 325,049
FY 2022 582,836
Page 54
8
•ADA paratransit services had to be reprocured due to unforeseen circumstances.
•New contractor anticipated to begin service in the Autumn or Winter of 2022.
•Transdev based in Lombard, IL was previously selected to perform the emergency procurement.
•Once the new contractor begins, the fleet of seven MTA owned vans will be used for operations.
•In-person eligibility assessments will be done for certifying passengers to use ADA paratransit.
•Continued monitoring and refinements to the programtoensure compliance with the ADA settlement agreement.
•Technology to be incorporated into the agreement.
Page 55
The New Hele-On Fleet Design
9
Page 56
Multi-Modal Opportunities Across the Island
Fixed Route
Paratransit Vanpool
10
Shared Ride
(Taxi + Uber)
Bikesharing
Microtransit
Door to Door Rural Services
Flex Route
Carpooling
Page 57
ADD A FOOTER 11
24 routes to connect people across the island and between communities.
•Service rolling from 3:15 a.m. to 2:15 a.m., seven days a week.
• Every community on the island has a busseven days a week.
• Door to door flex services available on five routes.
•Park and ride lot opportunities across the island.
•More connectivity to employment,schools, places of employment, parks and airports.
Page 58
12
• Coming soon to Hele-On.
•Available in three zones in the Ka’u and Puna Districts of the Island where there are massive subdivisions.
•The goal of the service is to provide door to door service within the subdivisions to connect residents to local shopping, recreation and other residents using smaller vehicles.
•Connections to Hele-On service would be available in Pahoa, Ocean View, Volcano and Kea’au.
• Minivans would be used for this service as an extension of our paratransit program.
• An app would be developed to allow for rides.
Page 59
ADD A FOOTER 13
Page 60
14
Zone Hours & Days
1 -Puna Friday: 8:30 a.m. to
5:30 p.m.
2 –Kea’au/Volcano Tuesday & Thursday:
8:30 a.m. to 5:30 p.m.
3 –K’au Monday & Wednesday:
8:30 a.m. to 5:30 p.m.
Page 61
•The Mass Transit Agency has a contract with HCEOC to operate free door to door transportation services in areas where there is no fixed route or ADA paratransit providers.
•These services operate Monday-Friday from 6:00 a.m. to 4:30 p.m. excluding holidays. Passengers can register direct with them to access their services.
•Services operate by district.
•Service to be rebranded to focus on rural transportation in the fall.
15
Connecting seniors and persons with disabilities to access quality of life
Page 62
16
Page 63
•The Shared Ride Taxi Program uses three cabs in the
Hilo area for travel up to nine (9) miles, Monday
through Saturday from 6:00 a.m. to 6:00 p.m.
•1 coupon is $6.00. Discounted books are available.
•Can be purchased at Mass Transit Agency, Mo’oheau
Bus Terminal, through the mail, online and through
telephone.
•ADA accessible.
•Vendors include Marhysa’s Taxi,Daniels and Kwiki
Taxi.
•Once Uber comes online, program hours to expand to
provide additional supplemental service to Hele-On
Bus.
17
More door to door opportunity
Page 64
•The Shared Ride Program will expand to
include Uber and become island-wide.
•Subsidy up to $12.00 per ride.
•Uses UberX Share platform.
•ADA accessible through use of taxicabs.
•Available in areas where Hele-On service is
not available.
•Accessible for unbanked through use of
Visa/MC/AMEX or Uber giftcards.
18
Thinking beyond the bus with technology.
Page 65
•HI Rideshare is a State of Hawaii Department of Transportation Online Rideshare website that allows residents in Hawaii to create and/or join carpools to get to one destination to another.
•Typically, the carpools are from your home to work and usually Monday to Friday but there are options for a participant to obtain rides for once a day and on certain days.
•There is a community function that will allow organizations to match carpools within the organization.
•Available at: https://hirideshare.qryde.com/
19
Sharing the ride with friends
Page 66
•Since May 2022 –Hele-On Hoa Holo is a new vanpool program with Commute with Enterprise
•Initially 30 vans are budgeted at $500 per month, per van
•17 vans on the road as of August 2022
•Goal is to increase multi-modal transportation options while creating additional passenger miles and revenue miles for the Mass Transit Agency
•First public/private vanpool partnership in the State of Hawaii
•Amenities include ADA accessibility, emergency ride home program, ride-matching, marketing and outreach, van provision
20
Connecting commuters to jobs
Page 67
•HIBIKE expansion to include more stations in Hilo and Kailua-Kona in 2022 using a TAP grant.
•Since January,2022, Hele-On riders will be able to ride HIBIKE as the first last mile connection with funding from Research and Development Department.
•Stations available in Hilo and Kailua-Kona available for the first mile-last mile connection.
•Included in Transit and Moovit apps.
•Managed by PATH and operated by Secure Bikeshare.
•23,466 trips made on HIBIKE last fiscal year with 41 Hele-On codes redeemed.
21
Creating a healthier public transit alternative.
Page 68
Funds supporting Mass Transit Agency efforts from State and Federal Sources
•12 grants applied last fiscal year.
•5 grants awarded since June 2022.
•3 executions have been made since June 2022.
•2 are in pursuit now.
•Continued pursuit of RTAP funds for training from HDOT.
•Grants coming from HDOT/FTA, HDOT/FHWA,and State/OPSD.
22
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23
•Grants for bus replacements, operationsassistance and fare free transportation.
•Upcoming grants to pay for mobility management, program administration, additional buses, and preventative maintenance.
BUDGET STATUS REPORT Updated 06/13/2022
Budget %Balance
HI-2017-004 985,200$ 100%-$ 3/31/2022 5/31/2022
HI-2021-003 1,071,873$ 0% 1,071,873$ 9/30/2025 none
HI-2021-006 8,000,270$ 0% 8,000,270$ 2/1/2025 none
HI-2016-002 500,000$ 74% 128,056$ 3/1/2022 9/3/2020
HI-2017-003 500,000$ 74% 128,056$ 4/1/2023 9/3/2020
HI-2018-002 380,000$ 0% 380,000$ 9/30/2023 none
HI-2018-010 1,400,000$ 0% 1,400,000$ 3/31/2024 none
HI-2019-007 1,400,000$ 0% 1,400,000$ 6/30/2023 none
HI-2019-008 1,060,000$ 0% 1,060,000$ 6/30/2024 none
HI-2021-002 1,400,000$ 0% 1,400,000$ 9/30/2025 none
HI-2021-011 10,522,667$ 0% 10,522,667$ 3/31/2024 none
5311 10,057,343$ 10% 9,072,143$
5339 17,162,667$ 4% 16,418,779$
27,220,010$ 6% 25,490,922$
5339
ACTIVE GRANTS Hawaii PoP End Latest Draw
5311
TOTAL ACTIVE GRANTS
Page 70
The average age of the Hele-On bus is 17.8 years old. There are funds to purchase 36 26-45 foot buses
•A fleet replacement plan has been updated for large buses & small buses, as well as non-revenue fleet vehicles based on new grant awards.
•Master Plan recommends 55 buses for a 40 peak bus operation. This will result in 47 large buses and 15 small buses. A fleet size of 62 vehicles is recommended to include a fleet of 7 paratransit vehicles.
•The non-revenue fleet would increase from 8 to 13 to include driver relief vehicles and an extra shop vehicle for additional mechanics.
•Three (3) hydrogen buses, four (4) MCI commuter buses, four (4) ENC EZ Rider II 30 & 35 foot buses and two (2) New Flyer Xcelsor diesel-hybrid 35 foot buses would be added to the fleet in 2023.
•IFB issued for 26 buses and 18 buses added in 2024 to complete the fleet. Supply chain issues
•As buses are added to the fleet, the older buses will be retired and scrapped.
•Next large fleet replacements would be in 2032, 2035, 2036 and 2037. Starting in 2032, all vehicles would be zero emissions.24
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25
The transition to zero-emissions 0
10
20
30
40
50
60
2022 2023 2024 2025 2026 2027 2028 2029 2030 2031
Large Bus
Total Vehicle Fleet Peak Service Requirements Disposals Acquisitions
0
5
10
15
20
25
2022 2023 2024 2025 2026 2027 2028 2029 2030 2031
Small Bus
Total Vehicle Fleet Peak Service Requirements Disposals Acquisitions0
2
4
6
8
10
12
14
16
18
20
Diesel Diesel Hyrbid Electric Hydrogen
The Fleet Make-Up in 2024
Diesel 19
Diesel Hybrid 17
Electric 13
Hydrogen 6
Page 72
26
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ADD A FOOTER 27
•Hawai’i County is starting the process to implement electric buses in Hilo and Puna Districts.
•A private/public partnership would be pursued to construct the charging facilities.
•Looking at inductive and traditional charging.
Page 74
Hawai'i, Maui and Kaua'i Counties are joining together to purchase electric buses•HDOT has been awarded three Lo & No Emission Bus grants from the FTA in FY 2018, 2021 and 2022 for Hawai’i, Maui and Kaua'i counties.
•Hawai'i County is leading the procurement for these vehicles and associated chargers for a five-year contract.
•Partnership with Hawaiian Electric for installation of infrastructure improvements at Hilo Baseyard.
28
Agency Baseline Purchase: 35’Option Purchase: 35’Option Purchase: 40’Total
County of Hawai’i
Mass Transit
Agency
4 8 10 22
County of Maui Department of
Transportation
4 15 5 24
County of Kaua’i
Transportation Agency 4 15 --19
Total 12 38 15 75
Page 75
•2014 El Dorado Aero Elite 320
•ADA compliant
•Bicycle racks
•200kW electric motor drive train by U.S. Hybrid
•150 mile range
•40 kW fuel cell
•2X 14 kWh Lithium Ion battery packs for 25 mile range
•Regenerative braking
•20 kg hydrogen storage extends range.
Page 76
•2012 El Dorado Aero Elite 320
•ADA compliant
•200kW electric motor drive train by U.S. Hybrid
•150 mile range
•40 kW fuel cell
•2X 14 kWh Lithium Ion battery packs for 25 mile range
•Regenerative braking
•20 kg hydrogen storage extends range
•Previously was a pilot bus for Hawai'i Volcanoes National Park and transferred to MTA in 2019.
Page 77
Page 78
The goal to increasing ridership across all programs
Radio –KBIF, KAPA and The BeatThis Week MagazineKahoka MagazineHTA Visitor GuideSocial Media promotions on FacebookCommunity presentationsNew timetablesNews articles in Big Island Now, Big Island Gazette, West Hawaii Today, Hawaii News TribuneNPR The ConversationPress releases sentNew Website
32
Page 79
•Partnership with Moovit and Transit for MaaSapps
•Plan bus trips, schedule Uber rides, unlock HIBIKE bicycles, pay fares (once fare resume) through Token Transit
•Ability to integrate into future microtransit app
•Will launch GTFS-RT soon through GMV
•Ecolane available for paratransit users to schedule, cancel paratransit rides on a separate app
33
Making access to public transit easy.
Page 80
34
Page 81
Making it comfortable to ride public transportation
•Starting planning activities for Pahoa and Kailua-Kona Transit Hubs. This includes co-location of State Library in Pahoa.
•Starting planning for ADA compliance at bus stops, including conducting an inventory. Next phase is Bus Stop Accessibility Assessment and RFP for construction of the improvements.
•Continued work on bus shelters implementation and havedevelopa list for implementation, including replacement of damaged bus shelters.
•41 shelters are proposed.
•8 shelters need reconstruction –Waimea, Hilo, Kurtistown are areas of focus.
35
Page 82
36
Page 83
•Partnership with Moovit and Transit for MaaSapps.
•Plan bus trips, schedule Uber rides, unlock HIBIKE bicycles, pay fares (once fare resume) through Token Transit.
•Ability to integrate into future microtransit app.
•Will launch GTFS-RT soon through GMV.
•Ecolane available for paratransit users to schedule, cancel paratransit rides on a separate app, provided through Transdev.
37
Making access to public transit easy.
Page 84
Cooperative transportation planning at its best
•Resolution 262-21, adopted County Council on December 8, 2021 is tasked with performing an assessment report for establishing a metropolitan planning organization for Hawai‘i Island.
•Details about the new urban areas is expected to be known in December 2022 by the US Census Bureau.
•USDOT will continue to follow the urbanized area definition –an area must be 50,000 or greater.
•Senate Bill 159 encourages HDOT to work with Hawai'i County to create a RTPO if a MPO is not needed.
•Will engage a consultant to assist, including discussions with HDOT and coordination with Planning in 2023.
38
Page 85
Cash Handling Audit
•MTA worked with the County Auditor regarding the cash handling audit.
•Of the recommendations, MTA did disagree with 4 of the findings, partially agreed with 2 of the findings and agreed with 2 of the findings.
•MTA will continue to work to close the balance 8 findings.
39
Page 86
John Andoh
Mass Transit Administrator & General Manager
Phone:office, 808-961-8555, cell 808-936-6305
Email:John.Andoh@hawaiicounty.gov
Page 87
The Master Plan was adopted in August 2018,however many things has changed.
41
•SSFM Completed the Master Plan Update.
•Updates to Capital & Fleet Replacement Plan, Financial Plan and Staffing Plan.
•Evaluate GET vs. non-GET in 2030.
•Extend Master Plan to 2032.
Page 88
DRAFT
JULY 2022
Page 89
Page 90
2022 SUPPLEMENT TO THECounty of Hawaii TRANSIT AND TRANSPORTATION MULTI-MODAL TRANSPORTATION MASTER PLAN (AUGUST 2018)
Draft
July 2022
Prepared for County of Hawaii Mass Transit Agency
Contract No. c.005806
Prepared by SSFM International, Inc.
with Weslin Consulting Services, Inc. and Pacific Cartography
Page 91
Page 92
County of Hawai‘i Transit and Multi-Modal Transportation Master Plan • Supplement 2022 — i
TABLE OF CONTENTS
BACKGROUND AND PURPOSE 1
What is in this Supplement to the Master Plan? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
Highlights of Accomplishments towards Achieving the Programs recommended in the
Master Plan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
Highlights of Conditions not Fully Anticipated in the Master Plan . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
SECTION 1: CONTEXT AND ASSESSMENT OF SYSTEM CONDITION 5
Mass Transit Agency Mission . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Vision (Updated) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
The Five Goals of the Master Plan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Multi-Modal Program on Hawai‘i Island . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Service Improvements Recommended for Public Transit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Priorities and Timeframes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Priority Program I: Transition to Zero Emissions Fleet by 2035 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Priority Program 2: Hub Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Priority Program 3: Manage
a Robust Grant Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
SECTION 2: THE TRANSIT FLEET INVENTORY, REPLACEMENT, AND
EXPANSION 11
Fleet Characteristics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Fleet Size and Mix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Vehicle Procurement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Large Bus Fleet Plan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Small Bus Fleet Plan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Non-Revenue Fleet Plan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Transition to Zero-Emission Buses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Importance of a Preventive Maintenance Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Facilities Maintenance Plan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Transit Asset Management Plan (TAM Plan) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Conclusion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Page 93
ii — Supplement 2022 • County of Hawai‘i Transit and Multi-Modal Transportation Master Plan
SECTION 3: STAFFING & ORGANIZATION CHART 21
Need for Additional Positions in Administration, Maintenance, and Federal Compliance .21
Program Management and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
Fleet and Facility Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
Peer Review . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
Need for Maintenance Capability in Kailua-Kona . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
SECTION 4: OPERATING & CAPITAL FINANCIAL PLANS 27
Capital Financial Plan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
Operating Financial Plan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
Combined Capital and Operating Financial Plan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
Sources of Revenue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36
General Excise Tax Surcharge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
Financial Plan Without GET After January 2031 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40
Island-Wide Fare Structure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44
APPENDIX 1: PEER REVIEW TABLES 47
Appendix 1A - Peer Review for Fixed Route and Commuter Bus Service Area and
Population . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48
Appendix 1B - Peer Review for Fixed Route and Commuter Bus, Vehicle, Vehicles Operated
in Maximum Service, Vehicles Available for Maximum Service, Employee count . . . . . . . . . . .49
Appendix 1C - Peer Review for Fixed Route and Commuter Bus Unlinked Trips, Vehicle
Revenue Miles, Vehicle Revenue Hours . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50
Appendix 1D - Peer Review for Fixed Route and Commuter Bus Service Efficiency and
Service Effectiveness . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
APPENDIX 2: CIRCULAR NO. 20-002 53
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County of Hawai‘i Transit and Multi-Modal Transportation Master Plan • Supplement 2022 — iii
LIST OF TABLES
Table 2-1: MTA Average Age in Years in the Large Bus Fleet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Table 2-2: MTA Average Age in Years of the Small Bus Fleet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Table 2-3: Large Bus Fleet Plan (Expansion and Replacement) Fixed Route . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Table 4-1: Capital Costs (page 1 of 2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
Table 4-1: Capital Costs (page 2 of 2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
Table 4-2: Operating Expenses by Fiscal Year (page 1 of 2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
Table 4-2: Operating Expenses by Fiscal Year (page 2 of 2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
Table 4-3: Financial Plan (page 1 of 2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
Table 4-3: Financial Plan (page 2 of 2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
Table 4-4: FY 2031 with Full GET Funding Versus Half GET Funding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
Table 4-5: User Revenue by Fiscal Year (page 1 of 2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38
Table 4-5: User Revenue by Fiscal Year (page 2 of 2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
Table 4-6: FY 2032 Funding Options with No GET . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43
Table 4-7: Proposed Fares . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45
LIST OF FIGURES
Figure 3-1: Proposed County of Hawai‘i Mass Transit Agency Position Organization Chart . . . . . . . . . . . . . . . . . . . . . . .22
Figure 4-1: Contribution of Revenue Sources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36
Figure 4-2: Subsidy per Unlinked Passenger Trip by Mode and Overall System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
Figure 4-3: 2032 Funding Scenario Using County Sources and Without GET . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40
Figure 4-4: Combined Dedicated Funding & Expense Reduction Scenario . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42
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County of Hawai‘i Transit and Multi-Modal Transportation Master Plan • Supplement 2022 — 1
BACKGROUND AND PURPOSE
It has been three and a half years since the County
of Hawai‘i (COH) Transit and Multi-Modal
Transportation Master Plan (Master Plan) was
completed and presented to the administration and
the County Council for use in preparing policies and
adopting budgets . Remarkable accomplishments have
been achieved, especially in the past year; and also,
significant changes have occurred in ridership, travel
needs, and available resources .
This Supplement to the Master Plan (Supplement)
provides adjusted recommendations and justifications in
the areas of
• Staffing (organization chart);
• Fleet Maintenance and the bus replacement
program; and finally,
• Operations and Capital Budgets for the next several
years.
The Supplement is an important addition to and should
be considered with the base Master Plan, putting the
Vision, Goals and Objectives from the 2018 Master Plan
in the context of the current social and economic setting .
The Supplement extends the time period for revenue and
expenditures five years beyond the original Master Plan,
adding the years FY 2028 through FY 2032 .
Due to the rapid changes taking place at Hele-On and
Mass Transit Agency’s significant achievements at
accomplishing service goals, it is advisable that the entire
Master Plan be reviewed and updated after five years, or
approximately in 2025, along with a new public input
effort .
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2 — Supplement 2022 • County of Hawai‘i Transit and Multi-Modal Transportation Master Plan
What is in this Supplement to
the Master Plan?
• Section One re-caps the Master Plan Chapter 2
(Vision, Goals), Chapter 3 (Multi-Modal Program),
Chapter 4 (Transit Service Plan) and Chapter 7
(Priorities for Timing of Implementation).
• Section Two revisits the Fleet Inventory, Fleet
Replacement and Fleet Expansion program in
light of grant opportunities currently available and
reasonably expected to be available and in light of the
goal to having a zero emissions fleet by 2030.
• Section Three revisits the staffing needed to fulfill
local needs as well as state and federal requirements.
• Section Four updates the Financial Plans for
Operations and for Capital Improvements and
extends the time through FY 2032. This includes a
review of revenue sources; and options for with and
without the continuation of the General Excise Tax
(GET) surcharge beyond 2030.
The recommendations made in this Supplement are
based on available data and discussions with MTA and
other County agencies . It did not include new public
outreach or original data collection .
Highlights of
Accomplishments towards
Achieving the Programs
recommended in the Master
Plan
• New Service Contract with Roberts Hawaii ($15.6
Million) was implemented in 2020 for three (3)
years and with two (2) one (1) year extensions. This
contract has helped achieve system reliability. The
terms of the new service contract have features
that have improved reliability of service; with the
MTA providing buses from its fleet and Roberts
supplementing the fleet as needed by the MTA to
have an operating fleet of 32 buses on 14 routes.
Other changes in the contract terms include
collection of ridership and revenue data for
reporting to Federal Transit Administration.
• Implementation of Service Route improvements and additions now provides all route service recommended in the Master Plan with a few exceptions. These additions started in September/October 2021; all routes recommended will be in full service when Roberts Hawaii is able to provide the required number of transit operators (i.e. bus drivers) which is expected in third quarter of 2022.
• Steady progress on building the county-owned bus
fleet is underway and conversion to a zero emissions
fleet are both likely to be completed in advance of
the goals.
• Creation of a Social Media presence for public information.
• New logo, image, and marketing.
• Staff training, recruitment of new positions, and improved staff morale.
• Progress made on planning for hubs, building bus
shelters, and installing improved signage.
Highlights of Conditions not
Fully Anticipated in the Master
Plan
• The COVID-19 pandemic can be dated to March
2020 when Governor Ige issued an Emergency
Proclamation which was extended twenty-five times
over a two-year period. These orders outlining what
activities were allowed (with restrictions) and, what
were prohibited. Adjustments due to COVID-19
continue to the present, although most federal
restrictions applying to public transit were lifted
in April 2022. The pandemic response resulted in
fundamental changes in travel to work, school, and
other trip purposes, due to changes in the economy
of the County and the State, most notably the volatile
changes in the visitor industry. Ridership declined
50%. Yet, transit offers an important piece of the
recovery package, especially for those on the social
spectrum who are transit dependent.
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County of Hawai‘i Transit and Multi-Modal Transportation Master Plan • Supplement 2022 — 3
• The Federal government, in recognition of the
essential nature of public transit, made grants
available to public transit agencies during 2020 and 2021 for COVID-19 recovery under the Coronavirus Aid, Relief and Economic Security (CARES), Coronavirus Response and Consolidated appropriations Act (CRRSAA), and the American Rescue Plan (ARP). County of Hawaii realized three allotments of $5,789,791, $4,319,700 and $1,879,773 respectively from this unanticipated source and it has ensured continued operations.
• Starting in 2022, with passage of the Federal
Infrastructure package, MTA expects to receive close
to 33% boost in Sections 5339 and 5311 FTA formula
and discretionary grants, available for operations and
capital respectively.
• MTA is actively managing over a dozen federal grants (awarded through the state). In 2021 they applied for eight grants and have eight more in preparation. Three (3) are awarded so far.
• The General Excise Tax source has come to replace
the County General and Highway Funds as the major
source of transit funding. But, the GET surcharge is
due to expire in FY 2030. So, scenario review and a
plan are now needed for the period beyond that.
• Recommendation for findings and deficiencies cited the State Management Review for State of Hawai‘i by FTA conducted in 2021. This includes implementing improved oversight of sub-grantees, such as the County of Hawai‘i. The MTA has prepared an Internal Action Plan to improve its reporting of grant activity, review of critical procurement and financial processes, and implementation of safety programs for a drug-free workplace.
• Recommendations from the ADA Compliance
Audit in 2021 and agreement with US Department
of Justice (DOJ). This includes transitioning flag
stops to regular, accessible bus stops, and training for
mechanics to improve availability of the wheelchair
lifts.
• The commitment to zero emissions was made by all County Mayors in December 2017 to reach zero emissions of their transit fleets by 2035. It has also been made around the country with a major boost coming from the Biden Administration as part of their energy policies. While this creates some competition for electric buses coming off the assembly line, on the positive side, the bus manufacturing industry has made great strides to meet the demand for electric vehicles and associated infrastructure (charging stations). MTA's grant and bus procurement programs are being adjusted to convert to all electric, both for the large 40-foot buses and for the smaller 30- and 35- foot buses. Still, there is an over-lap when both diesel fuel and electric charging is needed.
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County of Hawai‘i Transit and Multi-Modal Transportation Master Plan • Supplement 2022 — 5
SECTION 1: CONTEXT AND
ASSESSMENT OF SYSTEM
CONDITION
The Mass Transit Agency (MTA) provides island-
wide public transportation system known as Hele-On .
Services run seven days per week, almost 24 hours per
day . The Hele-On system plays a critical part in the
economy and the community . Many riders are low-
income, have no other means of transportation, and
are dependent on the system to get to work . Individuals
with disabilities who are unable to use the regular fixed
route services within Hilo, Puna, and Kailua-Kona are
able to use paratransit services called Hele-On Kako’o .
Mass Transit Agency Mission
Create a high quality, multi-modal transportation system
that provides safe, reliable, convenient, environmentally
responsible, and cost-effective mobility choices that meet
the needs of our residents and visitors .
Vision (Updated)
The residents and visitors to the County of Hawai‘i are
able to enjoy and use a seamless system of transit routes,
bicycle and pedestrian facilities connected at clean and
attractive hubs and bus stops . This inter-connected
system is a desirable, safe and reliable preferred choice
as an alternative to automobile use . The transportation
system meets the needs for commuting, school trips,
business and commerce, medical needs, shopping and
recreation . It is readily accessible to all members of the
community regardless of age or disability . Information
for how to use the transportation system is readily
available in real-time and on multiple platforms . The
transportation system is environmentally sensitive,
making use of fuels that create zero emissions and
utilize renewable sources of energy at its facilities . The
Section One re-caps essential elements of the Master Plan that are relevant to the overall picture and
funding. Achievements are described and adjustment of timing recommendations are indicated based
on accomplishments.
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6 — Supplement 2022 • County of Hawai‘i Transit and Multi-Modal Transportation Master Plan
system proactively seeks out federal and state grants to
support the mission and to keep prices as affordable as
possible to users .
Comments:
The Mission statement has been added . The Vision, as stated
in Chapter 2 of the Master Plan is adjusted to reflect an
aspirations and potential benefits .
The Five Goals of the Master
Plan
Goal One:
Make riding transit easier, reliable, and
more desirable than other options.
Goal Two:
Create a transit system to serve the
employment and social needs of all people
Goal Three:
Implement technology to provide real
time transportation information
Goal Four:
Create transportation hubs and bus stops
with amenities that provide rider comfort
and safety and that help support community and
village gathering places
Goal Five:
Phase system implementation in a
fiscally sustainable manner
Comments:
The five goals, as described in Chapter 2 of the Master Plan,
remain appropriate and no changes are recommended .
Multi-Modal Program on
Hawai‘i Island
Several modes comprise the multi-modal program for
the island, including:
• Public Transit
• Ride-share, including Vanpools and Carpools
• Paratransit
• Taxi
• Transportation Network Companies (TNC) such as
Uber and Lyft
• Bicycling including bike share
• Roadways for cars, trucks and private buses
Accomplishments:
• MTA has funded PATH to continue the bike share
(HIBIKE) program in Kailua-Kona and to extend
it to Hilo. Further expansion to Waimea and Pahoa
awaits roadway improvements (by state) that would
make the roads there safer for bicycling
• MTA is negotiating an agreement with Enterprise Hawaii for a vanpool program, with MTA subsidizing vanpools at $500 per month
• Shared taxi program continues in Hilo and Kailua-
Kona
• MTA is discussing “last mile” subsidies with Uber and Lyft
• Free vaccination transportation on Uber ($15 per
trip) through December 31, 2021.
• Paratransit program has been expanded to Puna in compliance with FTA requirements for providing comparable service to fixed route service.
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County of Hawai‘i Transit and Multi-Modal Transportation Master Plan • Supplement 2022 — 7
Comments:
The multi-modal program for the island, as discussed in
Chapter 3 of the Master Plan, remains appropriate . Progress
has been made and more is underway .
Further improvements to the island’s multi-modal
transportation system involve MTA working with
Department of Public Works (DPW) on such items as
pedestrian and bicycle paths/lanes; bus stop improvements;
signage; additional connector and emergency roads, and the
complete streets program for Hilo .
Service Improvements
Recommended for Public
Transit
The Master Plan focused on four areas for attention to
the public transit system on the island which would
improve its appeal and value to customers . These are to
have better:
• Customer information, including schedules and
routes, and bus stop identification
• Schedule adherence and safety by adding new buses
and keeping them in good repair
• New service plan to include new circulator and
cross-island routes, both Flex and Zone service,
expanded hours and Sunday service
• Fleet preventive maintenance system and inventory
control
Accomplishments:
(A)Improved customer information and ease in
using transit
• Expanded social media presence
• New branding (red lehua)
• New web site and Google app has been available
since mid-2021
• Trip planner for bus, bike and Uber rides using
Moovit on Hele-On website, Google Play and Apple
app store for mobile phone users
• Implemented Moovit trip planner mobility app
• Implemented Token Transit mobile app for fare
payment
• Added GMV Synchromatics technology on eight buses
• Launched credit card sales
• Real time information for Routes 60, 301, and 403 on myheleonbus.org
(B)Transit service Network
• New routes and service were put into effect on
September 5, 2021 adding six new routes (for a new
total of 23). Added evening and Sunday service on
12 routes, and using interim hubs. Once Roberts
Hawaii hires additional drivers the final route
additions will be added (Volcano to Ocean View,
Route 203 on Highway 190, micro-transit in Puna
and Ka‘u District.)
• Three express routes (Blue, Red and Green) went
into effect
• Circulators in Waimea, Hilo, Pahoa and Kailua-
Kona with consistent headways of 60-120 minutes
• Flex time service (within one mile) for routes in
Fern Acres, Waimea, and Hamakua Coast (Route
60)
• Trolley route started along Ali‘i Drive in Kailua
• Paratransit service in Pahoa to match fixed route
service on Routes 40, 401, and 402
• Improved service to Hilo and Kona international
airports
• Interim hubs at Kona Commons, Parker Ranch, and
Puna Kai Shopping Center, as well as Kea‘au and
Prince Kuhio Plaza.
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8 — Supplement 2022 • County of Hawai‘i Transit and Multi-Modal Transportation Master Plan
(C)Vehicle Fleet
• New vendors for bus washing, electronic fare boxes,
and Automatic Vehicle Locater (AVL) system
• 38 buses are in some stage of procurement. This
will lead to a fleet size of 55, with 40 in use during
regular and peak service.
• Active transition to zero emissions (electric,
hydrogen, and diesel hybrids) fleet including transit
vehicles, seven paratransit and five additional non-
revenue vehicles. Hydrogen buses (3) will start being
used in Kailua-Kona service starting in 2022. $5.2
Million for charging stations will come from federal
“Low-No” Grants (2019 and 2021) and from the VW
Settlement Fund.
Comments:
Service improvements, as discussed in Chapter 4 of the
Master Plan, have seen nearly complete implementation .
This is a great achievement . New routes were added in every
district . An assessment of ridership and rider reactions
should be conducted six (6) months and again twelve (12)
months after they have been in effect in order to make route
adjustments .
Ridership was 300,000 in 2021, a low due to COVID-19
restrictions on community activity .
Availability of county-owned buses remains a problem
due to their age, requiring large contract expenses with the
service operator . This will be reduced once the buses MTA is
ordering start to arrive and be put into service .
Priorities and Timeframes
The Master Plan assigned priorities to five timeframes:
Immediate, Short Term, Mid-Term, Long Term, and
Vision . We are now in the midst of the Near-Term
priority list, but accomplishments show that MTA is
ahead of that timeframe in many areas, suggesting
adjustments are appropriate .
Immediate (2018-2019)
1 . Restore service reliability and get ridership back to
previous high level of 1 .2 million passengers per
year . (In Progress)
2 . Acquire up to 14 buses using previous grants
and new capital funds to bring the fleet to 25 . (In
Progress)
3 . Once fleet size is enlarged and reliability can be
restored, continue to add additional service hours
and routes to create a hub-and-spoke pattern .
(Implemented)
4 . Start Hilo to Kailua-Kona service using
Saddle Road and Daniel K . Inouye Highway .
(Implemented)
5 . Continue to review paratransit service per federal
requirements . (Implemented)
6 . Create a multi-modal transportation system on the
island . Embrace multiple vendors for providing
bicycle, vanpool, transit and other multi-modal
services . (Implemented)
7 . Increase staffing of the MTA to adequately address
the range of responsibilities being assigned to
them . Add new positions for Garage Supervisor,
Administrative Services Assistant I, and an Account
Clerk . (Implemented)
8 . Create a google transit app for rider information .
(Implemented)
Accomplishments:
Virtually all eight (8) immediate priorities have
been addressed . Reliability and extended service
improvements are most noticeable .
Comments:
Ridership is below what is desired, but is expected to make a
turn-around as the economy improves .
Near Term (2020-2025)
1 . Acquire five to six (5-6) new and replacement
vehicles per year to bring the fleet to 55 .
(In Progress)
2 . Increase service to have all proposed circulators in
place . (Implemented)
3 . Continue the multi-modal program . (In Progress)
4 . Plan, design, and build the Kailua-Kona hub .
Consider options to provide light service from
Kailua-Kona side .
5 . Add staffing to include a Assistant Mass Transit
Administrator, Inventory Clerk, and a second shift
of four (4) mechanics and working supervisor . By
the time the fleet size is 35, there should be no less
than six mechanics . (In Progress)
6 . Start to implement the bus stop numbering and
signage program at all time spots . (In Progress)
7 . Design and develop a Puna hub and complete
roadway improvements to allow for Intra-Puna
service . (In Progress)
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County of Hawai‘i Transit and Multi-Modal Transportation Master Plan • Supplement 2022 — 9
Accomplishments:
• Bus acquisition program proceeds at an accelerated
pace and fleet size should reach 55 by 2024-26 plus
seven paratransit vehicles. This includes a mix of large
buses, small buses, and thirteen support vehicles.
• The Kailua-Kona Hub project has a $2.6 million appropriation designated for design, environmental review, and land acquisition. MTA issued a Request for Proposals (RFP) for a consultant.
• Pahoa Hub project is in site selection/EA
preparation stage. It is being planned for co-location
of a state library and has received a state TOD
planning grant.
• Style and colors for signage and bus stop information is completed. Implementation to start in FY23.
Comments:
The average fleet age is 17 .3 years in 2022 . With an aggressive
purchase plan from available grants (FTA Section 5339 an
CDBG) this should drop below 6 .0 . See Section 2 of this
Supplement .
As the Master Plan programs grow and the fleet size
increases, staffing needs to include an Assistant Mass Transit
Administrator and an additional maintenance crew is needed
as soon as possible, no later than the FY23 budget . A fleet
size of 55 (40 in peak service) would need eight (8) Transit
Vehicle Mechanics I and three (3) Transit Vehicle Mechanics
II to comprise three full crews . See Section 3 .
Mid Term (2025-2030)
1 . Reassess the paratransit program and expand
it to other parts of the island . Add a paratransit
clerk position, as additional fixed routes warrant
complementary paratransit service .
2 . Continue the multi-modal, bus stop and amenities
programs .
3 . Implement the multi-modal complete streets
program for Hilo .
Accomplishments:
The paratransit program was reviewed with FTA and
Department of Justice in 2021 . New service was added
In Puna to match the fixed route service there . Flex
service is an important addition .
Comments:
Passenger amenities programs should continue and be
expanded . Hubs should be implemented .
Long Term (2030-2035)
1 . Plan, design, and construct a Waimea hub
2 . Upgrade the Mo‘oheau hub in downtown Hilo
3 . Update this Transit Master Plan
4 . Expand the number of runs for routes that have
demonstrated consistently high ridership
Comments:
Given the current rate of progress, all items in this phase can
be pushed forward to Mid-Term, 2025-30 .
Vision Period (2035-2040)
1 . Service to operate a full hub and spoke pattern with
hubs in Hilo, Kona, Waimea, Puna and Keaau
2 . Conduct robust bike Share, Vanpool and TNC
programs
3 . Have a full Public Information and Outreach Program
Comments:
All these efforts are underway . New details for future
expansion should be forthcoming . It is timely now to start
reviewing what type of base yard is appropriate in Kailua-
Kona, size, and functions .
Priority Program I: Transition to
Zero Emissions Fleet by 2035
The expectation for this priority program is to
immediately order hybrid buses, and to purchase zero
emission buses (hydrogen and battery electric) as
experience is gained from use of these in the county
terrain and route distances . The zero-emission time goal
of 2035 will most likely be exceeded by five or more
years . Zero Emissions Bus Plan (required by FTA) is
under preparation (2022) .
There are implications of zero-emission fleet to the
budget: cost of a diesel bus at this time is $600,000 .
A diesel hybrid bus is $650,000, an electric bus is
$750,000, and a hydrogen bus is $900,000 .
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10 — Supplement 2022 • County of Hawai‘i Transit and Multi-Modal Transportation Master Plan
As of early 2022,
• Three (3) hydrogen buses will go into service in 2022
on Kailua-Kono routes
• Five(5) electric battery buses and charging
equipment will be purchased in 2022
• Three (3) diesel hybrid buses are meant to be purchased in 2022
• 28 future purchases would be a combination of
diesel-electric, hybrid, electric, and/or hydrogen if
approved by HDOT.
Priority Program 2: Hub Program
The Puna Transit Hub is a project jointly managed by
Planning, MTA, Finance, and the Office of the Mayor .
The consultant (SSFM International) has been engaged to
prepare an environmental assessment and site selection .
Funds received from the State TOD Program in the
amount of $100,000; in addition, the State will make
available $1 million if the hub is co-located with a new
library . There are $350,000 in planning funds from the
State Library to assist with this effort .
Kailua-Kona Hub (which could also co-locate
with a base yard) and planning work for Waimea,
Mo‘oheau Bus Terminal, and Prince Kuhio Plaza is
in procurement to hire a planning consultant . There
are $2 .5 million in FTA funds earmarked for design,
environmental review, and land acquisition .
Priority Program 3: Manage
a Robust Grant Program
One of the successes of MTA in the past several months
has been the ability to find grants and write attractive
(and ultimately successful) grant proposals . As of
October 2021,
• Six (6) Section 5311 discretionary grants are active;
four (4) of these are fully spent and are ready for closeout. Balance $9,094,668
• Eight discretionary Section 5339 are active, two (2) of
these are mostly spent. Balance $25,513,447
• Formula Section 5311 grant will need an extension to spend the $2,967,834
• Formula Section 5339 will need to be drawn down in
2022 to spend the $3,498,167
• Since June 2021 MTA pursued eight grants, and
received three awards. Eight more are in pursuit
• Areas of Persistent Poverty Program, MTA has
requested $270,000
• Enhanced Mobility for Seniors and persons with disabilities, MTA has requested $220,000 from HDOT.
• Innovative Mobility program, MTA has applied for
$259,000
• VW Mitigation Fund, MTA awarded $1,176,607.
• MTA was awarded the American Rescue Plan to
support public transit industry during the COVID-19
public health emergency in the amount of $1,879,773,
MTA was awarded $4,319,700 from the Coronavirus
Aid, Relief and Economic Security Act (CARES) and
$4,500,000 in operations funding and $3,500,270
in vehicle purchase funding from the Coronavirus
Response and Relief Supplemental Appropriations Act
(CRRSAA) of 2021.
• The Bipartisan Infrastructure Law (Biden Infrastructure) funds will become available in 2022 for four priorities: Safety, Modernization, Climate, and Equity.
Comments:
1 . The accelerated pace of implementation of the Master
Plan recommendation including the Priority Program
elements of Zero Emission and Hub Program both
require extensive coordination with other county
agencies, state and federal entities, and private parties .
This is labor intensive and underscores the urgency of
adding an Assistant Mass Transit Administrator who can
devote time to these and other efforts and to back stop
the Mass Transit Agency Administrator who is spread
very thin . See Section 3 .
2 . The sheer volume and diversity of funding sources,
including grants, that make possible all the progress,
requires effort and close attention by the Mass Transit
Administrator . As the State Management Review of
HDOT indicates, the state has been lax in its oversight,
procedures, and reporting responsibilities . It is
incumbent on MTA, as a sub-recipient to improve its
own procedures, procurement, internal controls, timely
reporting during the period of performance (POP), and
closeout require additional personnel . That is why it is
recommended to add an Accountant I in the Fiscal/HR
unit of Administrative Support; along with an Assistant
Mass Transit Administrator, a Secretary I, for the Mass
Transit Administrator . See Section 3 .
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County of Hawai‘i Transit and Multi-Modal Transportation Master Plan • Supplement 2022 — 11
SECTION 2: THE TRANSIT FLEET
INVENTORY, REPLACEMENT, AND
EXPANSION
At the time the Master Plan was completed (2018), MTA
had an active fleet of 19 vehicles, and peak vehicle needs
were 29 buses . This lack of buses required MTA to lease
vehicles to provide service . As of November, 2021 and
with expanded service (described in Section One: Service
Improvement Accomplishments), the available County-
owned fleet has increased to 28 buses, with additional
vehicles being prepared for service . The goal is a fleet of 55
vehicles for fixed route with 40 needed for peak service .
Fleet Characteristics
The recommended composition of the fleet is based upon
passenger demand, vehicle spares, and vehicle useful life .
• FTA requires a Spare ratio for both the bus fixed route fleet. The bus fleet spare ratio standard is 20 percent in urban areas, however FTA uses this guideline for rural areas even though it is not
Section Two revisits the Fleet Inventory, Fleet Replacement, and Fleet Expansion program in light
of grant opportunities currently available and reasonably expected to be available. The Supplement
also addresses the goal of having a zero-emissions fleet operating by 2035. The 2018 Master Plan’s
Fixed Route Bus Inventory and Fleet Expansion plan included fiscal years 2017 through 2027. This
Supplement will take the plan to Fiscal Year 2032.
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12 — Supplement 2022 • County of Hawai‘i Transit and Multi-Modal Transportation Master Plan
mandated. These standards can be increased to
provide sufficient spares with the addition of a
second maintenance facility.
• Average bus fleet age standard should be 7 years or
less and paratransit average fleet age should be 3
years.
• Vehicle size (less than 30-foot, 35-foot, and 40-45-foot) is based upon demand and geographic/terrain constraints of the routes.
The current (2022) overall age of MTA’s large bus fixed
route fleet is 17 .3 years . The industry standard for
fixed route vehicles is an average useful life of 12 years .
The 12-year average is applied to the large bus fleet in
the updated Fleet Plan . Smaller buses can have lesser
minimum life requirements (per Altoona Bus Test) . In
practice, transit systems often keep their best running
vehicles longer than 12 years . But currently transit
systems are using the 12-year retirement threshold to
upgrade vehicle propulsion technology, especially to
acquire non-emission vehicles (see Transition to Zero
Emission Buses section below) .
Fleet Size and Mix
The Master Plan recommended a fleet size of 55 large
buses, with 40 needed for peak service operation . The
mix would be altered somewhat to have a fleet size
of 62: 47 large buses and 15 small and flex service
vehicles . MTA has been actively working to increase the
county-owned vehicles and to reduce dependence on
contractor provided vehicles, which are a major cost in
the operating budget . Between 2019 and 2021, four (4) El
Dorado cutaways and seven (7) paratransit vehicles were
added . In 2022, four (4) MCI commuter buses and three
(3) hydrogen buses will arrive and be added to the fleet .
Vehicle Procurement
MTA is aggressively pursuing available grants to
purchase vehicles . This includes the Section 5339
formula and discretionary capital grants from FTA .
Also, one-time competitive grants from the VW
Settlement Fund, and the “Lo-No” Federal Emissions
Program . MTA also applied for or received other
Federal fund sources including CDBG, CARES,
CRRSAA and ARP . Additional federal funding is
anticipated under the Bipartisan Infrastructure Law
passed in the fall of 2021 . Finding and using federal and
private grants greatly relieves the County budget while
achieving system goals .
The MTA large bus fleet size based on the expected
delivery schedule will be 52 vehicles by 2025 . MTA
procured and received three (3) paratransit vehicles in
2021 and is expected to receive eight (8) small buses
(less than 30-foot in length) to add to the fixed and flex
route fleet . With delivery of these eight vehicles, MTA
will have a small bus fleet of 22 vehicles . In 2023, 32
buses are planned for procurement, which will expand
the fleet with an additional eleven buses to be received
in 2024 .
With these new buses, the average large bus fleet age
drops to 2 .3 . Even with unexpected delays in bus
delivery and prepping new buses for service, it is
expected that those 32 new vehicles would be in service
by 2025 . The age gradually increases to 8 .9 in 2032
as shown in the following figure . MTA will want to
maintain the average fleet age as close to seven years as
possible . This will require a minimum of ten (10) large
bus new vehicles to be delivered in 2033 which would
reduce the average fleet age to 7 .6 years .
Table 2-1: MTA Average Age in Years in the Large Bus Fleet
Smaller vehicles used for paratransit and flex service
have a much shorter useful life than the larger fixed
route vehicles . These vehicles have a Useful Life of
six years . The following figure shows MTA’s small bus
average fleet age to 2032 .
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County of Hawai‘i Transit and Multi-Modal Transportation Master Plan • Supplement 2022 — 13
Table 2-2: MTA Average Age in Years of the Small Bus Fleet
Large Bus Fleet Plan
The table, Large Bus Fixed Route Fleet Plan, provides
an updated Fleet Plan between the years 2022 and 2032
incorporating the assumptions discussed above .
MTA continuously reviews ridership demand . It is
anticipated that these reviews may identify the need
to purchase additional vehicles above what is shown
in the table . Additional vehicles may need to be placed
into service in years 2027 or 2028 to accommodate
the opening of a second maintenance facility in Kona
along with increased passenger demand on selected
routes . The budget year for these purchases would be
approximately two years before the vehicles are needed
to be in service .
The 40-foot buses have an average useful life of 12 years
by industry standard, the smaller vehicles generally
have a useful life of 7 to 9 years . Therefore, since MTA
will have a fleet composed of over 42 percent smaller
vehicles (by 2027), the overall average fleet age should
be below six years .
Small Bus Fleet Plan
The Small Bus Fleet Plan identifies vehicles that are less
than 30-feet . The majority of these vehicles will provide
paratransit services in Hilo, Kailua-Kona, and Puna
and Flex Route services identified for Puna, Waimea,
North Kohala Coast, and the Hāmākua Coast between
Hilo and Honoka’a . This plan may need to be adjusted
in 2027 or 2028 to accommodate potential increased
paratransit demand . When a second maintenance
facility opens in Kailua-Kona a plan will be needed
to determine the optimal distribution of vehicles by
location for over-night storage and daily maintenance .
Non-Revenue Fleet Plan
The non-revenue fleet includes driver relief vehicles and
an additional shop vehicle . The non-revenue fleet would
be increased from eight (8) to 13 . These vehicles have
an average useful life of eight (8) years .
Transition to Zero-Emission
Buses
In December 2017, The County of Hawai‘i adopted a
policy to move to having a non-emission vehicle fleet
by 2035 . This will be accomplished through purchases
to replace the existing fleet over time . In addition,
there are infrastructure requirements such as charging
stations for battery electric vehicles . A zero-emissions
bus plan (ZEB) is underdevelopment .
Three hydrogen buses from US Hybrid are being
added to the fleet in 2022 through a pilot program with
National Energy Lab of Hawai‘i Authority (NELHA) .
They will be used on routes in Kailua-Kona, re-fueled,
and stored overnight at NELHA .
Five battery-electric buses (four (4) 35-foot and one (1)
40-foot) and charging equipment will be purchased in
2022 as part of a joint procurement with the counties
of Maui and Kaua‘i (through the Hawaii Department of
Transportation (HDOT) . In addition, three (3) diesel
hybrid buses are planned for purchase in 2022 .
A planned purchase of 28 diesel buses is also pending
a request for them to be converted to hydrogen or
battery electric . The current (2022) base cost for various
propulsion systems for a 40-foot bus is:
• Average diesel bus is $600,000
• Average diesel hybrid bus is $650,000
• Average electric bus is $750,000
• Average hydrogen bus is $900,000
Battery electric bus (BEB) ranges are dependent upon
on-board battery size and the amount of energy used .
The amount of energy used is influenced by trip length,
assignment length, terrain, passenger load, and bus
operator driving techniques .
Calculating the estimated range for buses without prior
operating experience on MTA’s bus routes, starts with
the vehicle’s kilowatt-hour (kWh) of stored energy,
reducing to a conservative usable energy amount of no
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Bus Description Mode Budget Year Model Year
Year Added to Service
2022 2023 2024 2025 2026 2027 2028 2029 2030 2031 2032
Alexander Dennis Enviro500 Commuter 1994 1 1
Gillig Phantom Fixed Route 1995 2
Gillig Phantom Fixed Route 1997 6
Gillig Phantom Fixed Route 1998 10 4
Gillig Phantom Fixed Route 2000 3
Gillig Phantom Fixed Route 2005 2
Gillig Phantom Fixed Route 2007 5
MCI Commuter 2009 1 1
MCI Commuter 2010 0
Alexander Dennis Enviro500 Commuter 2013 1 1 1 1 1
MCI Commuter 2014 2 2 2
MCI Commuter 2014 2 2 2 2
ENC XHF Fixed Route 2015 1 1 1
MCI Commuter 2022 2 2 2 2 2
MCI Commuter 2020 2023 4 4 4 4 4 4 4 4 4 4 4
(1) 35-foot bus Fixed Route 2021 2023 1 1 1 1 1 1 1 1 1 1
(1) 35-foot bus Fixed Route 2021 2023 1 1 1 1 1 1 1 1 1 1
(2) 30-foot buses Fixed Route 2021 2023 2 2 2 2 2 2 2 2 2 2
(1) 40-foot electric bus Fixed Route 2021 2023 1 1 1 1 1 1 1 1 1 1
(2) 40-foot Hybrid buses Fixed Route 2021 2023 2 2 2 2 2 2 2 2 2 2
(2) 30-foot buses Fixed Route 2021 2023 2 2 2 2 2 2 2 2 2 2
(10) 40-foot buses Fixed Route 2021 2023 10 10 10 10 10 10 10 10 10 10
(1) 35-foot Hybrid buses Fixed Route 2021 2023 1 1 1 1 1 1 1 1 1 1
(4) 35-foot electric buses Fixed Route 2021 2023 4 4 4 4 4 4 4 4 4 4
(8) 35-foot buses Fixed Route 2021 2023 8 8 8 8 8 8 8 8 8 8
(3) 40-45 foot buses Commuter 2021 2024 3 3 3 3 3 3 3 3 3
(3) 40 foot buses Commuter 2021 2024 3 3 3 3 3 3 3 3 3
(5) 40-45 foot buses Commuter 2021 2024 5 5 5 5 5 5 5 5 5
(6) 40-45 foot buses Fixed Route 2030 2033
(4) 35 foot buses Fixed Route 2030 2033
Total Active Fleet 42 50 55 52 50 47 47 47 47 47 47
Peak Assignment 34 39 39 39 39 39 39 39 39 39 39
Spares 8 11 16 13 11 8 8 8 8 8 8
Spare Ratio (%) 23 .5 28 .2 41 .0 33 .3 28 .2 20 .5 20 .5 20 .5 20 .5 20 .5 20 .5
Average Fleet Age 17 .3 4 .5 2 .3 2 .8 3 .4 3 .9 4 .9 5 .9 6 .9 7 .9 8 .9
Table 2-3: Large Bus Fleet Plan (Expansion and Replacement) Fixed Route
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County of Hawai‘i Transit and Multi-Modal Transportation Master Plan • Supplement 2022 — 15
Vehicle Description Budget Year Model Year
Year Added to Service
2022 2023 2024 2025 2026 2027 2028 2029 2030 2031 2032
94 P/U Truck #1GCGC24M7B2133657 CH1096 1994 1
Ford F350 4X4 Supercab F/B #09871 CH3151 2003 1
Ford F350 4X4 Supercab F/B #09871 CH3152 2003 1
Ford Expedition 1FMPU16506LA35586 2006 1 1
07 Ford E-450 Van 1FDXE45S970A56097 2007 1
2014 Ford Focus 4DR #1FADP3F29EL219588 2014 1 1
2018 Ford F-350 Truck JED02425 CH3471 2018 1 1 1 1
2020 Ford Explorer #1FMSK8BB8LGB12813 2020 1 1 1 1 1 1 1
Replacement Shop Truck 2023 4 4 4 4 4 4 4 4 4
Expansion Driver Relief Vehicle 2023 4 4 4 4 4 4 4 4 4
Replacement Office Vehicle 2022 2024 3 3 3 3 3 3 3 3 3
Replacement Shop Truck 2024 2026 1 1 1 1 1 1 1
Replacement Administator Vehicle 2027 2029 1 1 1 1
Replacement Shop Truck 2030 2032 4
Replacement Driver Relief Vehicle 2030 2032 4
Total Active Fleet 8 12 13 13 13 13 13 13 13 13 13
Table 2-5: Non-Revenue Fleet Plan
Bus Description Mode Budget Year Model Year
Year Added to Service
2022 2023 2024 2025 2026 2027 2028 2029 2030 2031 2032
El Dorado Aero Elite - H2 Fixed Route 2012 2 2 2 2 2
Arboc Sprit of Mobility Flex Route 2013 1
Dodge Caravan Paratransit 2019 4 4 4
El Dorado Aero Elite Flex Route 2019 4 4 4 4
El Dorado Aero Elite - H2 Fixed Route 2015 1 1 1 1
Dodge Caravan Paratransit 2019 2021 3 3 3
(6) <30-foot buses Fixed Route 2021 2023 6 6 6 6 6 6 6 6 6
(2) <30-foot buses Flex Route 2021 2023 2 2 2 2 2 2 2
Minivan Paratransit 2023 2025 7 7 7 7 7
Minivan Paratransit 2028 2030 7 7 7
(2) <30-foot buses Paratransit/FR 2029 2031 2 2 2
<30-foot buses Fixed Route 2030 2032 6
Paratransit 2031 2033
Total Active Fleet 15 22 22 22 17 15 15 15 15 15 15
Peak Assignment 13 13 13 13 13 13 13 13 13 13 13
Spares 2 9 9 9 4 2 2 2 2 2 2
Spare Ratio (%) 15 .4 69 .2 69 .2 69 .2 30 .8 15 .4 15 .4 15 .4 15 .4 15 .4 15 .4
Average Fleet Age 4 .2 3 .1 4 .1 3 .5 3 .5 3 .1 4 .1 5 .1 2 .7 3 .7 1 .1
Table 2-4: Small Bus Fleet Plan for Paratransit and Fixed Route
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more than 70 percent of stored energy . Using an average
of kWh used per mile of 2 .4 and 440 kWh of stored
energy, a range of 125 miles would be estimated .
There are two basic options for charging BEBs: on-route
charging located at transit centers or identified layover
places and plug in charges at the maintenance facilities .
Estimating charging times is like estimating BEB
range without actual service experience . Charging is
dependent upon energy used, battery size, and charging
speed .
Purchasing BEBs with a 125-mile range and fast on-
route and maintenance facility chargers will help ensure
MTA has enough vehicles and charging equipment to
provide consistent service . Experience with operating
BEBs in the field may influence the fleet plan in future
years, requiring more or fewer vehicles .
MTA has worked in partnership with HDOT and the
counties of Maui and Kaua‘i the Hawai‘i Zero Emission
Bus Project (HZEB) . The plan details the steps, costs,
and funding sources to procure battery electric buses
(BEB) . Details identified in the table Hawai‘i Zero
Emission Bus Project Detail include procuring charging
equipment in addition to the vehicles, modifications
to the maintenance facility to support BEB, employee
training, and maintenance additions for the new
propulsion . As shown in the table, sources include
several Federal grant programs, Volkswagen settlement
funds, potential Hawaiian Electric Company (HECO)
participation, and local matching funds . These are
summarized below:
Table 2-6: Hawaii Zero Emission Bus Project Funding
Summary (as relates to County of Hawai‘i)
SUMMARY FEDERAL LOCAL TOTAL
HI-2019-008 $1,060,000 $255,294 $1,315,294
FY21 Low-No $2,361,431 $396,638 $2,758,069
Total Federal $3,421,431
Total Local $651,932
Total VW $1,176,667
Total HECO TBD
GRAND TOTAL
(HAWAI‘I)
$5,250,030
Importance of a Preventive
Maintenance Program
A strong preventive maintenance program (PM)
effectively reduces operational cost by decreasing the
frequency of unscheduled maintenance activities .
The PM program would be based on manufacturer-
specific recommendations adjusted for local experience
and local operating conditions . A solid preventive
maintenance program maximizes useful vehicle life,
is more cost effective over the life of the vehicle, and
ensures that vehicles are maintained to the highest
possible safety standards .
A recent audit of HDOT oversight program included
the recommendation that grantees follow best practices
for preventive maintenance by using FTA guidelines .
The guidelines call for PM to be conducted every 6,000
miles, at intervals called “K” ramp ups . There are eight
ramp-up levels until the vehicle reaches 48,000 miles .
After that, the inspections occur based on revenue miles
and/or time .
An aggressive preventive maintenance program
schedules vehicle inspections and preemptive
maintenance activities for each fleet category and for
each propulsion system type . The allowable variance
with all preventive maintenance inspections is plus/
minus 600 miles . Maintenance inspection activities
completed within this parameter are considered on-
time .
Preventive maintenance for ADA related equipment
covers wheelchair ramps, wheelchair lifts, securement
equipment, securement belts, and annunciators are to
be inspected on every 6,000-mile vehicle inspection
cycle . Wheelchair lifts, ramps, securement belts and
annunciators are to be inspected by the vehicle operator
before a bus or paratransit vehicle is used for revenue
service . Bus and paratransit operators are required to fill
out a Vehicle Condition Report card prior to leaving the
facility detailing the inspection of the ADA equipment .
Following the FTA State Management Review of
HDOT’s oversight and a finding that preventive
maintenance needed to be more rigorous, MTA is
reviewing its maintenance practices to identify potential
improvements to the overall vehicle maintenance
program . Fluids and engine analysis is an integral part
of the preventive maintenance program for gas, diesel,
and hybrid vehicles . An engine oil analysis should occur
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County of Hawai‘i Transit and Multi-Modal Transportation Master Plan • Supplement 2022 — 17
at 12K, 24K, 36K, and 48K (12,000-mile intervals)
inspections, which is based on revenue mileage . A review
is needed for other propulsions system types and their
specific preventive maintenance procedures that MTA
will need to adopt .
Quality Assurance
Quality assurance is the process of verifying or
determining whether the end product meets and/
or exceeds established industry standards . Quality
assurance is a process-driven approach that follows
specific and orderly steps to define and attain goals .
The quality assurance course of action is defined by a
Quality Assurance Inspection Checklist which MTA
needs to develop and periodically review . Quality
Assurance Checklists include Air Conditioning,
Automotive, Electrical, Unit Repair, and Paratransit
features . The Quality Assurance sequence is defined as:
• Vehicle is identified and assigned to a qualified
technician for maintenance activity.
• Vehicle repair and quality assurance inspection
performed by same qualified technician.
• Supervisor verifies repair and quality assurance
inspection as complete.
• Supervisor performs periodic repairs and quality
assurance validation.
• Supervisor routes vehicle to the next appropriate
step as required.
• A comprehensive quality assurance audit is
performed.
• Vehicle is rejected or deemed ready for revenue
service by the quality assurance inspector.
• Rejected vehicles are routed back for further
corrective action.
• A closing review/audit is required on rejected vehicles before deemed ready for revenue service.
Brake Inspection
The Brake Inspection Program inspects and ensures
that all revenue service vehicles are safe to be assigned
to revenue service daily . Each vehicle is subjected to
a thorough inspection once per week . The inspection
consists of examining the foundation brakes, parking
brake system, air brake system, safety interlock systems
and draining of all air tanks on the coach . Twenty percent
(20%) of the fleet are inspected daily (Monday through
Friday) . If brake system defects are found, the vehicle
is immediately removed from service until the brake
defects have been corrected and verified by the Quality
Assurance procedures . The Brake Inspection Program
also initiates brake relines by forwarding the daily Brake
Inspection Sheet for evaluation of reline candidates .
The smaller vehicles used for paratransit should have
the entire brake system inspected at every 6K Lube
Inspection and at each quality assurance inspection . If
defects are detected, the vehicle is immediately removed
from service until the brake defect is corrected and
verified . The brake reline criteria is determined by a
minimum of lining thickness of three (3) millimeters,
the standard used by the City & County of Honolulu .
Table 2-7: Hawai‘i Zero Emission Bus Project Detail (as it relates to the County of Hawai‘i)
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18 — Supplement 2022 • County of Hawai‘i Transit and Multi-Modal Transportation Master Plan
Bus and Paratransit Maintenance
Management Systems
MTA maintenance division needs to develop a system
of computerized forms and reports to manage each
segment of vehicle maintenance activities . This
computerized system will serve as the division’s
historical vehicle maintenance database . Documents
would include:
• Vehicle Repair Orders (VRO’s)
• Preventive Maintenance (PM) tracking report
• PM inspection forms that are based on 6,000-mile
service intervals.
• Parts requests.
VRO’s based on scheduled and/or unscheduled vehicle
maintenance requirements are created . The PM
work orders are initiated using component mileage
threshold reporting . Preventive maintenance and road
call recording are tracked in real time . Preventive
maintenance schedules are based on vehicle mileage
and component mileage thresholds that are updated
daily . All PM measures are captured and stored in the
maintenance management computerized based system .
Hard copy VRO’s of all maintenance activities
performed are kept on file and archived for the life
of the vehicle . Preventive maintenance monthly
reports are used to monitor fleet performance . The
computerized system generates reports that the
Maintenance Manager can use to track vehicles and/
or components that exhibit high incidences of road
calls . Major failures including mechanical failures
and interrupted service and system malfunctions are
reported and monitored .
Considering the current fixed route fleet is on average
older than most systems, maintenance practices are
very important . Developing PM and other maintenance
reporting for multiple propulsions (such as hybrid,
gas, electric, hydrogen, diesel) is important to monitor
the costs of maintenance by propulsion providing
the agency the best information for future vehicle
purchases .
1 Goal and section adapted from Miami Dade County Facilities Equipment & Maintenance Plan, June 2005
Facilities Maintenance Plan
The goal of facilities maintenance is “to ensure the
availability of safe, reliable, efficient and secure facilities
and equipment for Hele-On customers and employees .”1
This includes the Hilo maintenance facility, hubs
including Mo’oheau Bus Terminal, park-and-ride lots,
and the equipment associated with these facilities .
A facilities maintenance plan develops the procedures
and makes sure they are followed to maximize cost
effectiveness of maintenance efforts consistent with
safe operations through a balance of preventive
maintenance, corrective maintenance, and systems
improvements, where necessary . This includes an
inventory of all facilities and equipment, log of
maintenance activities and repairs, daily janitorial
services, and identification of those facilities and
equipment that need replacement or major repairs .
Maintenance include HVAC, electrical, plumbing,
lifts, and general aesthetics (painting, flooring), safety
equipment including locks and alarms, and land
scaping and vegetation .
Transit Asset Management
Plan (TAM Plan)
The Federal Transit Administration (FTA) requires
public transit providers that receive Federal
transit assistance to undertake certain transit asset
management activities . Transit asset management is
the strategic and systematic practice of procuring,
operating, inspecting, maintaining, rehabilitating,
and replacing transit capital assets to manage their
performance, risks, and costs over their life cycles .
Doing so provides safe, cost-effective, and reliable
public transportation . Asset management is a
cornerstone of effective performance management .
Asset management improves reliability, safety, cost
management, and customer service .
Direct recipients of federal dollars for capital
acquisitions are required to prepare their own TAM
Plans, updated every four (4) years . TAM Plans are not
submitted to FTA but are required to be available . As a
subrecipient, MTA would submit TAM Plan elements to
HDOT for their TAM Plan .
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County of Hawai‘i Transit and Multi-Modal Transportation Master Plan • Supplement 2022 — 19
FTA established four performance measures to
approximate the State of Good Repair (SGR) for four
categories of capital assets . Calculating performance
measures helps transit agencies to quantify the
condition of their assets, which facilitates setting targets
that support local funding prioritization .2
Table 2-8: FTA Established Performance Measures
ASSET CATEGORY TOTAL
Rolling Stock % of revenue vehicles exceeding
useful life benchmark (ULB)
Equipment % of non-revenue service vehicles
exceeding ULB
Facilities % of facilities rated under 3 .0 on the
Infrastructure N/A for MTA
The condition measure used in the NTD is the
five-point scale used by FTA’s Transit Economic
Requirements Model (TERM) . Agencies must use this
scale to report the condition of their facility assets . This
scale has the following values:
Table 2-9: TERM Scale Values
RATING CONDITION DESCRIPTION
Excellent 4 .8 - 5 .0 No visible defects; new or near new
condition; may still be under warran-
ty if applicable
Good 4 .0 - 4 .7 Good condition, but no longer new;
may be slightly defective or deterio-
rated, but is overall functional
Adequate 3 .0 - 3 .9 Moderately deteriorated or defective,
but has not exceeded useful life
Marginal 2 .0 - 2 .9 Defective or deteriorated; in need of
replacement; exceeded useful life
Poor 1 .0 - 1 .9 Critically damaged or in need of im-
mediate repair; well past useful life
An asset is deemed to be in good repair if it has a rating
of 3, 4, or 5 on this scale . Likewise, a facility is deemed
to not be in good repair if it has a rating of 1 or 2 . FTA
requires that facility condition data be fully updated
every four years, at a minimum . Agencies may choose
to assess a quarter of their facilities every year, or more
frequently . Each annual report must include updated
facility condition data based on any assessments
completed since the last report . Note: Only facilities
with direct capital responsibility require condition
assessments .
2 FTA TAM Facility Performance Measure Reporting Guidebook Condition Assessment Calculation, March 2018 .
Conclusion
As a recipient of Federal funds (through HDOT ) for
vehicle purchases, MTA must keep federally funded
vehicles, equipment, and facilities in good operating
condition . MTA must keep Americans with Disabilities
Act (ADA) accessibility features on all vehicles,
equipment, and facilities in good operating order . A
vigorous PM program must be developed immediately .
That along with the planned growth in the fleet size and
mix of propulsion types underscore the critical need to
add additional trained mechanics and the additional of
a Transit Maintenance Manager (new position) . This
is discussed further in the next section, Staffing and
Organization Chart .
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County of Hawai‘i Transit and Multi-Modal Transportation Master Plan • Supplement 2022 — 21
SECTION 3: STAFFING &
ORGANIZATION CHART
Need for Additional
Positions in Administration,
Maintenance, and Federal
Compliance
The improvements at MTA are impressive and
forward thinking, but there is a grave need to hire
more staff . This is evident in three important areas:
Administration, Maintenance, and Federal Compliance .
• The Mass Transit Administrator position
classification should be reviewed and upgraded,
commensurate with his/her duties and consistent
with the similar civil service position in other
departments and agencies the County. Division
Chiefs in larger department are EM-7, -8, or -9.
• The Mass Transit Administrator should have a Secretary I to support his/her active schedule and breadth of responsibilities.
• Expansion of activities to essentially a 24-7
operation and the coordination needed for
transition to an all-electric fleet underscores
the urgent need for an Assistant Mass Transit
Administrator, as had been recommended in the
Master Plan. The classification would be two levels
below the Mass Transit Administrator.
• Growth depends on a robust grant application and grant management system. This requires creation of a Mobility and Compliance Program Manager who ensures federal compliance and an Accountant I in the Fiscal/HR division.
• FTA and HDOT have emphasized the critical nature
of having a best practices preventive program. That
combined with the program initiative for zero-
Section Three revisits the staffing needed to fulfill local needs as well as state and federal requirements.
The Master Plan discussed staffing needs in Chapter 7. Figure 7-3 presented a proposed organizational
chart. Some important positions have been created and filled, including Garage Supervisor, and two
Account Clerks. This Supplement presents a revised review of staffing needs and justification for added
positions. The organization chart for MTA reflecting these needs is shown on the next page.
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Figure 3-1: Proposed County of Hawai‘i Mass Transit Agency Position Organization Chart
Note: Position Mass Transit Assistant SR-12 [00-04893] is eliminated and reclassified into a Transit Program Manager .
Colored boxes signify proposed new positions .
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County of Hawai‘i Transit and Multi-Modal Transportation Master Plan • Supplement 2022 — 23
emissions means there will be a variety of types of
vehicles in the fleet. Ensuring federal compliance for
asset management leads to the recommendation for a Transit Maintenance Program Manager, the same level as the other transit program managers (SR 24).
• Increasing the fleet size to 35 and then on to 55
requires a third shift consisting of four (4) Transit
Vehicle Mechanics I and a working supervisor
(Transit Vehicle Mechanic II).
• The role for a Kailua-Kona-based maintenance crew has been reviewed for the near term.
• Investigate the desirability of having dedicated
cleaning crews for the bus stops and transit centers.
Currently this is contracted out on a limited scale.
Program Management and
Support
This Supplement recommends creating four new
administrative positions and filling them upon
approval of the FY 2023 Budget: Assistant Mass Transit
Administrator; Accountant; reclassification of the Mass
Transit Administrator; and a Transit Program Manager;
and Secretary to the Mass Transit Administrator .
This should greatly reduce the current practice of
moving people off one task to help with a current
priority or crisis . MTA, in the opinion of this
consultant, has always been too short-handed for the
responsibilities assigned to it, leaving no back-up for
emergencies, vacancies, and employees on leave . At
times, other departments in the County have had to
loan staff to fulfill a pressing need at MTA . The new
proposed Organization Chart in this Supplement shows
both new positions (highlighted) and positions being
moved within the organization . See Figure 3-1 .
The Master Plan anticipates a substantial amount of
extended effort and breadth of subordinate employees
to be overseen by the Mass Transit Administrator .
These duties are more commensurate with the duties of
a division head in a department (which is an EM-7 or
EM-8) . In the City & County of Honolulu, the parallel
position is an EM-8 and this person has at least two
levels of authority above them . In Kaua‘i, the position
is an EM-3, which is comparable to Hawai‘i County . In
Maui, the comparable position has no rating, and the
salary is set by a Salary Commission; department heads
on Maui are EM-7 . A review is in order to properly
classify the Mass Transit Administrator . See Appendix 2
for the associated pay scales .
Fleet and Facility Maintenance
This Supplement recommends filling five (5) positions
in the maintenance unit: Four (4) Transit vehicle
Mechanics I and one (1) Transit Vehicle Mechanic II .
This grouping would comprise a third shift, allowing
more round the clock maintenance function . It could
also be used to help staff up a facility in Kailua-Kona,
when that is ready .
The look, cleanliness, and security of the bus system
is important to attracting riders . MTA is committed
to a multi-year program for installing shelters,
informational signage, and passenger amenities island-
wide . Within three (3) to five (5) years (approximately
FY 2026) as these reach a critical number, the County
should create two (2) or three (3) bus stop (and hub or
transit center) cleaning crews under the supervision of
MTA Maintenance Program Manager .
As an example of this elsewhere, the County of Kaua‘i
has two utility workers who are each assigned a well-
supplied truck to do the cleanings . They clean the Eiwa
Street stop and restroom daily and the other 115 island
wide bus stops on a two-week rotation . Duties include:
wipe down and disinfect, power wash, cut grass and
greenery, minor repairs, update flyer and schedule
postings, and generate work orders when needed .
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24 — Supplement 2022 • County of Hawai‘i Transit and Multi-Modal Transportation Master Plan
As seen in the picture above, they post a sign on the
truck saying “Bus Stop Cleaning in Progress .” This is a
reminder to passersby that the County takes pride in
its appearance and the community can also . Similar
cleanliness is needed on the inside and outside of the
buses, which is currently assigned to Roberts Hawaii
under their contract .
Peer Review
The assessment of vehicle maintenance staffing needs
included a review of peer agencies to ascertain their
staffing levels . The data shown in Appendix 1A through
D – Peer Review is taken from the 2019 National
Transit Database (NTD) . While 2020 NTD data tables
are available, the impact from the Covid-19 pandemic
was not representative of normal operations .
The FTA requires all systems accepting federal monies
to report annually to the NTD . The NTD records
the financial, operating, and asset condition of
transit systems helping to keep track of the industry
and provide public information and statistics .3
NTD data is available publicly and is beneficial for
3 The National Transit Database (NTD) | FTA (dot .gov)
multi-year comparisons, peer reviews, and trend
analyses . It contains a wealth of information such as
agency funding sources, inventories of vehicles and
maintenance facilities, safety event reports, measures
of transit service provided and consumed, and data
on transit employees . This last category of data on
transit employees is broken down by vehicle operators,
administration, vehicle maintenance, and facility
maintenance employees .
Definitions
Two measures were considered appropriate for
comparison to MTA, to see where the county fits
compared to the range and the median .
VOMS = Vehicles operating fixed route and commuter
service in maximum service
VAMS = Vehicles available for maximum service
Table 1 shows there are 44 peers for average VOM; and
59 peers for average vehicles available for maximum
service (VAMS) . MTA averages for the Fiscal Year (FY)
2023 projections are compared to the per 39 VOMS and
52 VAMS .
Discussion
• MTA’s service area is much larger than any other
peer systems. The average service area for the peer
group is 338 square miles. MTA service area is 4,028
square miles.
• Of the 24 peer systems, six (6) had two (2)
operating/maintenance facilities.
• Most systems used full time vehicle maintenance
personnel; five systems also added part time vehicle
maintenance employees.
• The peer systems have an average of 18 full time
maintenance employees to service fixed route
and commuter bus vehicles. These numbers do
not include paratransit or facility maintenance
employees. MTA currently has six (6) full time
maintenance employees. The Supplement
recommends increasing this number to eleven (11)
by adding four (4) Mechanic I and one (1) Mechanic
II position.
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County of Hawai‘i Transit and Multi-Modal Transportation Master Plan • Supplement 2022 — 25
• On average, 2.6 vehicles (operated in maximum
service) are assigned per maintenance employee for
the peer systems. MTA has the highest vehicle count to employee ratio at 6.5 when comparing VOMS
• The peer average is 3.7 vehicles per maintenance
employee when using the service vehicles available
for maximum service (VAMS) metric. The MTA the
ratio is 8.7, over double the peer.
Adding the five maintenance employees recommended
would decrease the vehicle load to 3 .5 VOMS and
4 .7 VAMS per maintenance employee, still above the
average, but more reasonable . Ideally, MTA would have
15 vehicle maintenance employees to match the peer
average for the fixed route and commuter bus fleet .
Decreasing the number of vehicles per maintenance
employee to a more practicable level will help ensure
service consistency with fewer service disruptions due
to vehicle failure .
Furthermore, it is noted that there is a high need for
trained mechanics in different specialties for the mix
of vehicle propulsion systems: diesel, diesel hybrid,
electric, and hydrogen vehicles being procured or
already in service .
The comparisons cited above do not include paratransit
services . Many systems, including many of the peer
systems, contract paratransit services including
dispatch, operating, and maintenance functions . MTA
currently contracts Hilo, Puna, and Kailua-Kona
paratransit service operations, but not service . For those
peers that do maintain the paratransit vehicles, the
average number of VOMS to maintenance employee
is about five (5) . MTA will need to add maintenance
employees if paratransit vehicles are added to the fixed
route and commuter bus fleet .
Need for Maintenance
Capability in Kailua-Kona
MTA is responsible for an exceptionally large service
area . The current maintenance facility and operating
base is in Hilo . The Master Plan recommended a
second operating and maintenance facility be in the
Kona service area . Full implementation of the Master
Plan would place at least 15 buses including spares
for fixed route and commuter bus within the Kailua-
Kona service area (North Kohala to Pahala) . All of the
hydrogen buses would be based and serviced out of
Kona . It is recommended that the facility have four (4)
or more bays .
• Functions would include daily interior and
exterior washing, fueling; and also, preventative
maintenance for the fleet assigned to the Kailua-
Kona side.
• Fluids (e.g. engine oil, transmission, coolant, power steering fluid, windshield wiper fluid, etc.)
• Preventive Maintenance and record keeping
• Limited body work (e.g. seat and scrape repair).
The description of maintenance services for the new
facility is subject to further review, but the site selected
should be adequate for growth . Major repair, warranty,
engine overhaul, and body work would continue to be
done in the Hilo base yard .
The Master Plan estimated full implementation of
Kailua-Kona base yard in FY 2027 . A new facility would
need to be able to maintain and store up to 25 vehicles
with room for growth . Maintenance, dispatch, bus
operators, and administration personnel would report
to the Kailua-Kona facility . Finally, overnight parking
sites are needed for Waimea and Ka‘u to support unmet
operational needs .
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26 — Supplement 2022 • County of Hawai‘i Transit and Multi-Modal Transportation Master Plan
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County of Hawai‘i Transit and Multi-Modal Transportation Master Plan • Supplement 2022 — 27
SECTION 4: OPERATING & CAPITAL
FINANCIAL PLANS
The individual components of the financial plan are
connected . If for example, capital expenditures such
as vehicle purchasing do not occur when planned,
operating expenses may increase due to additional
maintenance of older vehicles past their useful life . If
planned hiring, such as mechanics do not occur, then
vehicle reliability can fail increasing operations and
maintenance costs . Tables begin on Page 30 .
Capital Financial Plan
Capital costs are presented by budget year as shown in
Table 4-1 Capital Costs . Budget year is July to June of
the following year . MTA typically will apply for grants
to help off-set costs, and the savings are realized 1-2 two
years later . The capital plan has four major components:
• Fleet composed of large buses, small buses and
paratransit vehicles, and non-revenue vehicles (See
Section 2 for details).
Section Four updates the Financial Plans for Operations and for Capital Improvements and extends
the time from FY 2023 through FY 2032. This includes a review of revenue sources; and options for with
and without the continuation of the GET surcharge beyond 2030.
In 2018, when the Master Plan was completed, the County had just voted to Implement a GET
surcharge of .025 percent starting in January 2019 and dedicated to transportation needs at MTA and
DPW. It was initially passed for one year so the Master Plan presented financial plans for with and
without this source beyond that one year. Council later extended the GET to the full term allowed under
State law (FY 2030). It is due to expire in FY 2030.
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28 — Supplement 2022 • County of Hawai‘i Transit and Multi-Modal Transportation Master Plan
• Facilities including expanding the current
maintenance facility in Hilo and development of a
new maintenance facility in Kailua-Kona by the year 2026. Costs for planning, design, environmental review; land acquisition; and finally, construction of a new facility are shown. Expansion of the Hilo facility is needed due to expanding fleet and multiple propulsions requiring additional space for fueling/charging. Also included in this category are new transit or mobility hubs, park and ride lot improvements, and passenger amenities including shelters, Americans With Disabilities Act (ADA) upgrades, and signage.
• Passenger Systems include a new fare collection
system and electronic information.
• Bikeshare is identified as a separate line item. While Hele-On is a partner in Bikeshare but may need to bear full responsibility for funding if grants are not readily available.
Fleet capital costs are shown for the large bus, small
bus, and non-revenue fleet . In FY 2021 and 2022, MTA
successfully applied for Federal grants to purchase
32 vehicles for delivery by FY 23 to 24 . The majority
of these vehicles will have a useful life of 12-years for
large buses and 5- to 7-years for small buses . Generally,
maintaining a fleet of 60 vehicles would require MTA
to purchase five or six vehicles a year . However, due to
the urgent need to replace the fleet and because grants
for this were available in FY21, these vehicles will be
replaced starting in FY30 as shown in the Table 4-1 .
Purchases for fleet In FY23 include seven (7) paratransit
vans and three (3) replacement office vehicles . Between
FY24 and FY27, a maintenance shop truck and
administrative vehicle are scheduled for purchase, while
in FY28 seven (7) paratransit vans will be purchased,
and in FY29 two (2) cutaway paratransit vehicles are
scheduled for purchase as well as eight (8) non-revenue
vehicles . FY30 has the largest number of replacement
vehicles identified for purchase including four (4) 35-
foot and six (6) 40-foot battery electric buses . Eight (8)
vehicles are purchased in FY31 and 32 .
A separate line-item has been added to the Capital
Costs plan to identify the investment in Zero-Emissions
Infrastructure . This program includes adding charging
equipment and hydrogen fueling stations to both
maintenance facilities and charging equipment to
Transit Hub locations including Mo‘oheau, Waimea,
Pahoa, Haw‘i, and Waikoloa .
The bus stop, shelter and signage programs remain
ongoing through this time period as shown under
Facilities . The majority of the new installations of
the Signs and Wayfinding program is scheduled to be
complete in FY28 with the opening of new hubs and
the Kailua-Kona maintenance facility . This is reflected
in the decrease in capital costs for this category in later
years .
The Facilities program includes the planning, design,
and construction of a new maintenance base in Kailua-
Kona and expansion of the Hilo facility . Seven new
transit hubs and the rehabilitation of two hubs are
part of the Facilities program . New transit hubs in in
Pahoa and Kailua-Kona as first priorities and then
Kea’au, Waimea, Waikoloa, Ocean View, and Honoka’a
are second priorities, the rehabilitation of Mo’oheau
Bus Terminal is a first priority while rehabilitation of
Prince Kūhiō Plaza is a second priority . Transit hubs
would include bus bays, shelters, benches, trash cans,
bike racks, parking, building with community room/
restroom, electric vehicle charging and secure bus
parking .
The Facilities program includes upgrades to the park-
and-ride lots as well as new bus storage facilities in
Ocean View and Waimea .
Passenger Systems include installing new fare
collection and electronic information on all revenue
service vehicles . These systems are identified in the
next couple budget cycles to provide retrofitting on
buses already in service or purchased without the
systems . The fare system budget estimate is based upon
retrofitting 20 buses . All new revenue vehicle purchases
will have these systems in the specifications and will no
longer need to be a line item .
The final capital cost category is for the Bikeshare
expansion program .
Operating Financial Plan
The operating financial plan shown in Table 4-2 shows
operating expenses by fiscal year for each mode . The
State of Hawai‘i Department of Business, Economic
Development & Tourism (DBEDT) has forecast the
Consumer Price Index (CPI) for years 2023 at 2 .6
percent, 2024 at 2 .3 percent, and 2025 at 2 .1percent .
Given current national and international events, the
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County of Hawai‘i Transit and Multi-Modal Transportation Master Plan • Supplement 2022 — 29
Financial Plan has taken a more conservative approach
of using three (3) percent beyond 2025 .
Existing MTA bus services are shown in two categories:
Current Routes & Additions to Current Routes and
New Routes . It is expected that after nine (9) months
to one year of operating new routes, MTA will review
the impact of new services . This review may lead to
an increase or decrease in the number of bus trips, an
adjustment to the span of service on weekdays and
weekends and route alignment adjustments to better
serve County residents, businesses, and visitors .
The decrease in costs shown under Existing Services in
FY24 and FY25 reflects the cost savings from not using
contractor-provided vehicles that MTA will realize due
to the purchasing of new buses . The Plan assumes the
final new fixed route bus routes identified in the Master
Plan are added in FY 2024 .
Other modal services, including Shared Taxi (including
Uber & Lyft), Bikeshare, Paratransit, and ADA
Paratransit are escalated at the same rates as fixed
route services . The vanpool program is capped at 120
vanpools subsidized at $500 per month each .
Combined Capital and
Operating Financial Plan
The combined capital and operating financial plan
for the transit system and related programs is shown
in Table 4-3 . Bus operations, other modal operations,
and capital investments are identified in more detail
in Tables 4-1 and 4-2 . Overall operating and capital
expenses range from about $42,660,000 in FY 2024 to
$30,263,000 in FY 2029 . These costs will be partly offset
by revenues and grants which will be discussed in the
next section .
Major capital investments including expanding the Hilo
maintenance facility, construction of the Kailua-Kona
maintenance facility, development of seven new transit
hubs and the rehabilitation of two current hubs, and
improvements to the park-and-ride lots are scheduled
for the next several years . Capital costs taper down until
FY 2030 when major vehicle purchases will be needed
to begin replacing the large bus fleet .
Administration and maintenance costs include nine
(9) additional positions and upgrades to two current
positions in FY 2023 . This category increases in FY
2027 to account for the addition of maintenance
and administrative personnel due to the new Kona
maintenance facility . Other operations and maintenance
costs have been separated into three cost categories:
administrative (supplies, advertising, utilities), bus
operations (fuel, parts, tools), and facilities (security,
cleaning) . Costs are escalated at 3% per year after FY25 .
Fiscal Year 2023 has higher costs in several categories
that will impact operating expenses during the year .
This includes a printing cost of about $430,000 for
the new Hele-On bus and logo designs . Annual costs
will return to about $70,000 plus escalation following
implementation in FY 2023 . Another one-time expense
increase is for bus parts to maintain an aging fleet . As
new buses arrive and are put into service this cost will
be reduced by over $1 million as shown for fuel and
parts in FY 2024 in Table 4-3 .
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30 — Supplement 2022 • County of Hawai‘i Transit and Multi-Modal Transportation Master Plan
Table 4-1: Capital Costs (page 1 of 2)
CAPITAL COST BY BUDGET YEAR
ITEM 2023 2024 2025 2026 2027
FLEET (all vehicles)
specifications $20,000 $20,000
Large Bus Fleet $1,800,000
Small Bus Fleet $700,000
Non-Revenue Fleet $105,000 $86,800 $50,000
Fleet Subtotal $2,625,000 $86,800 $70,000
FACILITIES
Bus Stops (ADA & Shelters)
planning & design/survey $270,000 $30,000 $30,000 $30,000 $30,900
land acquisition $205,000 $140,000 $140,000 $140,000 $144,200
Installation $450,000 $350,000 $350,000 $350,000 $360,500
Signs & Wayfinding
planning & design/survey $50,000
procurement
installation $350,000 $100,000 $100,000 $100,000 $100,000
Transit Hubs
planning & design/survey $950,000 $650,000 $650,000 $650,000 $650,000
land acquisition $1,000,000 $1,000,000 $1,000,000 $1,000,000 $1,000,000
construction $5,000,000 $5,000,000 $5,000,000 $5,000,000
Zero Emissions Infrastructure $1,000,000 $1,200,000 $1,000,000 $1,000,000
Maintenance Facility
planning & design/survey $125,000
land acquisition
construction $2,500,000
equipment $400,000
installation $150,000
planning & design/survey $1,800,000
land acquisition $1,500,000
construction $4,000,000
equipment $500,000
installation $250,000
Park & Ride Lots $250,000 $1,070,000 $1,070,000 $250,000 $1,070,000
Facilities Subtotal $7,950,000 $16,040,000 $9,890,000 $9,270,000 $8,355,600
PASSENGER SYSTEMS
Fare Collection System
specifications $20,000
procure & install $400,000 $400,000
Electronic Information
Apps & Information $250,000
planning & specifications $100,000
procure & install $330,000
WI-FI on buses $300,000
Passenger Systems Subtotal $1,100,000 $700,000 $0 $0 $0
BIKESHARE Match $181,200 $500,000
TOTALS $11,856,200 $16,826,800 $9,890,000 $9,770,000 $8,425,600 Hilo ExpansionKailua-KonaPage 126
County of Hawai‘i Transit and Multi-Modal Transportation Master Plan • Supplement 2022 — 31
Table 4-1: Capital Costs (page 2 of 2)
CAPITAL COST BY BUDGET YEAR
ITEM 2028 2029 2030 2031 2032 SUBTOTAL
FLEET (all vehicles)
specifications $35,000 $75,000
Large Bus Fleet $9,633,500 $7,676,000 $7,300,000 $26,409,500
Small Bus Fleet $789,000 $578,000 $1,776,000 $3,843,000
Non-Revenue Fleet $544,000 $785,800
Fleet Subtotal $789,000 $1,157,000 $11,409,500 $7,676,000 $7,300,000 $31,113,300
FACILITIES
Bus Stops (ADA & Shelters)
planning & design/survey $31,827 $32,782 $33,765 $34,778 $35,822 $559,874
land acquisition $148,526 $152,982 $157,571 $162,298 $167,167 $1,557,745
Installation $371,315 $382,454 $393,928 $405,746 $417,918 $3,831,862
Signs & Wayfinding
planning & design/survey $50,000 $100,000
procurement $0
installation $100,000 $20,000 $20,000 $20,000 $20,000 $930,000
Transit Hubs
planning & design/survey $650,000 $4,200,000
land acquisition $1,000,000 $6,000,000
construction $5,000,000 $25,000,000
Zero Emissions Infrastructure $4,200,000
Maintenance Facility
planning & design/survey $125,000
land acquisition $0
construction $2,500,000
equipment $400,000
installation $150,000
planning & design/survey $1,800,000
land acquisition $1,500,000
construction $4,000,000
equipment $500,000
installation $250,000
Park & Ride Lots $1,070,000 $250,000 $250,000 $5,280,000
Facilities Subtotal $8,421,668 $838,218 $605,265 $872,823 $640,907 $62,884,480
PASSENGER SYSTEMS
Fare Collection System
specifications $20,000
procure & install $800,000
Electronic Information
Apps & Information $250,000
planning & specifications $100,000 $200,000
procure & install $330,000
WI-FI on buses $300,000
Passenger Systems Subtotal $100,000 $0 $0 $0 $0 $1,900,000
BIKESHARE Match $500,000 $1,181,200
TOTALS $9,310,668 $2,495,218 $12,014,765 $8,548,823 $7,940,907 $97,078,980 Hilo ExpansionKailua-KonaPage 127
32 — Supplement 2022 • County of Hawai‘i Transit and Multi-Modal Transportation Master Plan
CAPITAL COST BY BUDGET YEAR
SERVICE 2023 2024 2025 2026 2027
EXISTING SERVICE
Current Routes & Additions to Current Routes $16,375,015 $14,223,670 $11,714,617 $12,066,056 $12,428,038
NEW ROUTES
Route 12 (two round trips)$230,000 $235,290 $240,231 $247,438 $254,861
Route 60 Hilo/Honokaa Flex Service $340,598 $348,432 $355,749 $366,421 $377,414
Route 203 North Kona via Highway 190 $428,348 $438,200 $447,402 $460,824 $474,649
Zones and Flex Service Adjustments $244,927 $250,560 $255,822 $263,496 $271,401
Fixed Route Operations Subtotal $17,618,888 $15,496,152 $13,013,821 $13,404,236 $13,806,363
SHARED TAXI/TNC $1,000,000 $1,023,000 $1,044,483 $1,075,817 $1,108,092
BIKE SHARE (Expansion Kailua-Kona, Hilo, Waimea) $174,300 $130,000 $132,730 $136,712 $140,813
PARATRANSIT $1,500,000 $1,534,500 $1,566,725 $1,613,726 $1,662,138
ADA PARATRANSIT $515,000 $526,845 $537,909 $554,046 $570,667
VANPOOL $300,000 $570,000 $720,000 $720,000 $720,000
Other Modes Subtotal $3,489,300 $3,784,345 $4,001,846 $4,100,302 $4,201,711
Totals $21,108,188 $19,280,497 $17,015,668 $17,504,538 $18,008,074
Notes:
1 . 2 .6% escalation 2023, 2 .3% in 2024, 2 .1% in 2025, then increased to 3% .
2 . FYs 24 and 25 show a decrease in operating costs for current routes due to the addition of MTA
buses and less need on renting buses to provide scheduled service .
3 . Shared Ride is capped at $1,000,000 in 2023 and 2024, then escalated at 3% per year . This category
includes introduction of working with TNCs such as Uber/Lyft .
4 . Bike Share has an annual operation fee to maintain bikes . In addition to supporting the travel
mode, MTA provides matching funds for grants . $54,300 is estimated local match for a Transporta-
tion Alternatives Program (TAP) grant in 2023 .
5 . ADA Paratransit current service cost is based upon an estimate of $515,000 for FY23 with escala-
tion provided above .
6 . Vanpool is based on 50 vanpools in FY2023, 95 total in FY2024 and 120 in later years . Based on
$500 per month subsidy .
Table 4-2: Operating Expenses by Fiscal Year (page 1 of 2)
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County of Hawai‘i Transit and Multi-Modal Transportation Master Plan • Supplement 2022 — 33
CAPITAL COST BY BUDGET YEAR
SERVICE 2028 2029 2030 2031 2032
EXISTING SERVICE
Current Routes & Additions to Current Routes $12,800,879 $13,184,905 $13,580,452 $13,987,866 $14,407,502
NEW ROUTES
Route 12 (two round trips)$262,507 $270,382 $278,494 $286,848 $295,454
Route 60 Hilo/Honokaa Flex Service $388,736 $400,398 $412,410 $424,783 $437,526
Route 203 North Kona via Highway 190 $488,888 $503,555 $518,662 $534,222 $550,248
Zones and Flex Service Adjustments $279,543 $287,930 $296,568 $305,465 $314,628
Fixed Route Operations Subtotal $14,220,554 $14,647,171 $15,086,586 $15,539,183 $16,005,359
SHARED TAXI/TNC $1,141,335 $1,175,575 $1,210,842 $1,247,167 $1,284,582
BIKE SHARE (Expansion Kailua-Kona, Hilo, Waimea) $145,038 $149,389 $153,870 $158,487 $163,241
PARATRANSIT $1,712,002 $1,763,362 $1,816,263 $1,870,751 $1,926,874
ADA PARATRANSIT $587,787 $605,421 $623,584 $642,291 $661,560
VANPOOL $720,000 $720,000 $720,000 $720,000 $720,000
Other Modes Subtotal $4,306,162 $4,413,747 $4,524,559 $4,638,696 $4,756,257
Totals $18,526,716 $19,060,917 $19,611,145 $20,177,879 $20,761,616
Notes:
1 . 2 .6% escalation 2023, 2 .3% in 2024, 2 .1% in 2025, then increased to 3% .
2 . FYs 24 and 25 show a decrease in operating costs for current routes due to the addition of MTA
buses and less need on renting buses to provide scheduled service .
3 . Shared Ride is capped at $1,000,000 in 2023 and 2024, then escalated at 3% per year . This category
includes introduction of working with TNCs such as Uber/Lyft .
4 . Bike Share has an annual operation fee to maintain bikes . In addition to supporting the travel
mode, MTA provides matching funds for grants . $54,300 is estimated local match for a TAP grant in
2023 .
5 . ADA Paratransit current service cost is based upon an estimate of $515,000 for FY23 with escala-
tion provided above .
6 . Vanpool is based on 50 vanpools in FY2023, 95 total in FY2024 and 120 in later years . Based on
$500 per month subsidy .
Table 4-2: Operating Expenses by Fiscal Year (page 2 of 2)
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34 — Supplement 2022 • County of Hawai‘i Transit and Multi-Modal Transportation Master Plan
Table 4-3: Financial Plan (page 1 of 2)
CAPITAL COST BY BUDGET YEAR
EXPENSES 2023 2024 2025 2026 2027
Operating Expenses
Administration & Maintenance S&W $2,092,284 $2,140,407 $2,185,355 $2,250,916 $2,918,443
Fringe & Benefits $650,000 $664,950 $678,914 $699,281 $720,260
Administration (office, advertising)$1,108,000 $686,000 $700,406 $721,418 $743,061
Bus Operations $17,618,888 $15,496,152 $13,013,821 $13,404,236 $13,806,363
Bus Operations (fuel, parts, etc .)$2,960,000 $1,766,000 $1,803,086 $1,857,179 $1,912,894
Information Systems Maintenance $208,000 $125,000 $127,625 $131,454 $135,397
O&M Facilities ( bases, stops, hubs)$760,000 $875,000 $1,408,000 $1,450,240 $1,493,747
Special Projects $700,000 $300,000 $300,000 $300,000 $300,000
Other Modal Operations $3,489,300 $3,784,345 $4,001,846 $4,100,302 $4,201,711
Capital Investments $11,856,200 $16,826,800 $9,890,000 $9,770,000 $8,425,600
Subtotal Expenses Subtotal $41,442,672 $42,664,654 $34,109,054 $34,685,025 $34,657,476
FUNDING SOURCES 2023 2024 2025 2026 2027
User Revenue
Bus Fare Revenue $0 $0 $897,000 $1,117,513 $1,285,139
Other Revenue $405,000 $410,000 $556,718 $701,731 $705,721
Subtotal User Revenue $405,000 $410,000 $1,453,718 $1,819,244 $1,990,861
Grants
Federal Operating Grant $2,159,939 $1,500,000 $1,575,000 $1,653,750 $1,736,438
Federal Bus & Facilities, formula $6,561,431 $1,400,000 $1,470,000 $1,543,500 $1,620,675
Bus & Facilities; competitive $2,361,431 $3,700,000 $1,500,000 $1,500,000 $1,500,000
Other Funding & Grants; competitive $1,300,000 $1,300,000 $1,300,000 $1,300,000 $1,300,000
Subtotal Grants $12,382,801 $7,900,000 $5,845,000 $5,997,250 $6,157,113
County Funding:
General Obligation (GO) Bonds (CIP)$2,810,000 $9,950,000 $6,650,000 $6,650,000 $6,650,000
General & Highway Fund $0 $0 $0 $0 $0
General Excise Tax
Estimated Excise Tax Revenue $50,000,000 $50,000,000 $50,000,000 $50,000,000 $50,000,000
GET Transit Funding $25,844,871 $24,404,654 $20,160,336 $20,218,532 $19,859,503
GET Other Transportation Projects $24,155,129 $25,595,346 $29,839,664 $29,781,468 $30,140,497
SUMMARY 2023 2024 2025 2026 2027
Total Expenses $41,442,672 $42,664,654 $34,109,054 $34,685,025 $34,657,476
Revenues $405,000 $410,000 $1,453,718 $1,819,244 $1,990,861
Grants $12,382,801 $7,900,000 $5,845,000 $5,997,250 $6,157,113
County GO Bonds (CIP)$2,810,000 $9,950,000 $6,650,000 $6,650,000 $6,650,000
GET Transit Funding $25,171,596 $24,404,654 $20,160,336 $20,218,532 $19,859,503
County General Fund $0 $0 $0 $0 $0
County Highway Fund $0 $0 $0 $0 $0
Total Funding Sources $41,442,672 $42,664,654 $34,109,054 $34,685,025 $34,657,476
GET Other Transportation Projects & Carryover $24,155,129 $25,595,346 $29,839,664 $29,781,468 $30,140,497
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County of Hawai‘i Transit and Multi-Modal Transportation Master Plan • Supplement 2022 — 35
Table 4-3: Financial Plan (page 2 of 2)
CAPITAL COST BY BUDGET YEAR
EXPENSES 2028 2029 2030 2031 2032
Operating Expenses
Administration & Maintenance S&W $3,005,996 $3,096,176 $3,189,062 $3,284,734 $3,383,276
Fringe & Benefits $741,868 $764,124 $787,047 $810,659 $834,979
Administration (office, advertising)$765,353 $788,313 $811,963 $836,321 $861,411
Bus Operations $14,220,554 $14,647,171 $15,086,586 $15,539,183 $16,005,359
Bus Operations (fuel, parts, etc .)$1,970,281 $2,029,389 $2,090,271 $2,152,979 $2,217,568
Information Systems Maintenance $139,459 $143,643 $147,952 $152,391 $156,963
O&M Facilities ( bases, stops, hubs)$1,538,560 $1,584,716 $1,632,258 $1,681,226 $1,731,662
Special Projects $300,000 $300,000 $300,000 $300,000 $300,000
Other Modal Operations $4,306,162 $4,413,747 $4,524,559 $4,638,696 $4,756,257
Capital Investments $9,310,668 $2,495,218 $12,014,765 $8,548,823 $7,940,907
Subtotal Expenses Subtotal $36,298,900 $30,262,497 $40,584,462 $37,945,011 $38,188,381
FUNDING SOURCES 2028 2029 2030 2031 2032
User Revenue
Bus Fare Revenue $1,477,910 $1,625,701 $1,788,271 $1,967,099 $2,163,808
Other Revenue $713,101 $717,270 $721,483 $725,740 $736,328
Subtotal User Revenue $2,191,011 $2,342,972 $2,509,755 $2,692,839 $2,900,136
Grants
Federal Operating Grant $1,823,259 $1,914,422 $2,010,143 $2,110,651 $2,216,183
Federal Bus & Facilities, formula $1,701,709 $1,786,794 $1,876,134 $1,969,941 $2,068,438
Bus & Facilities; competitive $1,500,000 $1,500,000 $6,845,700 $4,605,600 $5,840,000
Other Funding & Grants; competitive $1,300,000 $1,300,000 $1,300,000 $1,300,000 $1,300,000
Subtotal Grants $6,324,968 $6,501,217 $12,031,977 $9,986,191 $11,424,621
County Funding:
General Obligation (GO) Bonds (CIP)$6,650,000 $0 $0 $0 $0
General & Highway Fund $0 $0 $0 $12,632,990 $23,863,624
General Excise Tax
Estimated Excise Tax Revenue $50,000,000 $50,000,000 $50,000,000 $25,000,000 $0
GET Transit Funding $21,132,921 $21,418,309 $26,042,730 $12,632,991 $0
GET Other Transportation Projects $28,867,079 $28,581,691 $23,957,270 $12,367,009 $0
SUMMARY 2028 2029 2030 2031 2032
Total Expenses $36,298,900 $30,262,497 $40,584,462 $37,945,011 $38,188,381
Revenues $2,191,011 $2,342,972 $2,509,755 $2,692,839 $2,900,136
Grants $6,324,968 $6,501,217 $12,031,977 $9,986,191 $11,424,621
County GO Bonds (CIP)$6,650,000 $0 $0 $0 $0
GET Transit Funding $21,132,921 $21,418,309 $26,042,730 $12,632,991 $0
County General Fund $0 $0 $0 $9,474,743 $17,897,718
County Highway Fund $0 $0 $0 $3,158,248 $5,965,906
Total Funding Sources $36,298,900 $30,262,497 $40,584,462 $37,945,011 $38,188,381
GET Other Transportation Projects & Carryover $28,867,079 $28,581,691 $23,957,270 $12,367,009 $0
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Sources of Revenue
Over the past two years, the major sources of revenue
for MTA have been the State GET surcharge and federal
funds . This will remain the case through FY 2030 .
Figure 4-1 shows the major revenue sources and their
percent of contribution toward MTA expenses by fiscal
year through FY 2031 . As shown the GET surcharge
accounts for over 50 percent of funds for each year .
Fiscal year 2032 is not shown in this table as the GET
sunsets on December 31, 2030 . Each of these revenue
sources are discussed in the following paragraphs .
Figure 4-1: Contribution of Revenue Sources
Federal Formula Funds
The Infrastructure Investment and Jobs Act passed in
the fall of 2021 means more federal funds will come
to MTA and the County . The emphasis is on Safety,
Modernization, Climate and Equity, all goals that are
well suited to the mission and objectives of the MTA
Master Plan . Over the first five years of the program,
these funds are anticipated to grow as much as 33% in
formula programs .
The Federal operating grant formula for rural areas
(5311) is expected to increase at a minimum to $1 .5
million in FY 2024 with following years showing an
escalation of the funding by about five percent per year .
Currently, MTA receives approximately $1 .4 million per
year . The Federal Bus & Facilities capital grant formula
program (5339(a)) is likewise expected to have at least
a minimum increase to $1 .4 million . Both of these
formula grant programs are passed through the HDOT
to MTA . Combined these two programs will provide
a minimum of 6 .8 percent of funding in FY 2024 to a
high of 21 .4 percent of funding in FY 2023 .
The goal is for competitive capital federal grants to fund
the cost of bus fleet expansion, with MTA paying the
local match . The competitive grants are for vehicle and
facilities purchases and can have a significant impact
on funding for the system when successful . In addition,
there are discretionary grants for such efforts as rural
transportation, commuter services, and electric vehicle
(EV) charging that will be actively pursued . MTA has
been very success in obtaining grants over the past year .
This plan, however, maintains a conservative estimate
for grant revenues .
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County of Hawai‘i Transit and Multi-Modal Transportation Master Plan • Supplement 2022 — 37
General Excise Tax Surcharge
In the first year that the County of Hawai‘i collected
the GET allowed under State law, it was assessed at the
rate of 0 .25 through the year 2019 . After that, it was
raised to 0 .50 . While there was some dip during the
COVID-19 period when people were not traveling, the
GET surcharge has proven to be an excellent source of
funding for county transportation programs, including,
but not only public transit .
For planning purposes, this plan holds constant at
$50,000,000 the amount raised each year from GET .
While this could rise or fall according to economic
conditions, especially tourism, the GET Surcharge
raises enough to cover the full cost of transit expenses
after user fees and Federal grants are deducted, or
around $22 million per year . The difference in what
is collected (around $28 million) is applied to other
transportation projects of the County such as roadways
and bridges .
The GET will be in effect until the law sunsets on
December 31, 2030 (which is mid-year FY2031) .
Because it is unknown what the legislature will do about
extending it, this financial plan addresses FY 2032 as
WITHOUT the GET source, discussed later in this
section of the supplement . Table 4-3 shows that GET
funding is used for FY 2031 .
It is estimated that the GET would raise $25 million for
FY 2031 (half of the annual estimate of $50 million) .
There are two options for using the GET in FY 2031 .
The first uses the full GET funds as shown in Table 4-4 .
This would require $265,982 in County General Funds
to meet expenses . An alternative for FY 2031 is to use
County funds from the Highway and General Funds for
half of the resources needed and using the remainder
from the GET . The remaining just over $12 million GET
funds would be available for other County projects .
As shown in Table 4-4, the 75 percent of the County
funding portion is assigned to the General Fund with
25 percent coming from the Highway Fund .
Table 4-4: FY 2031 with Full GET Funding Versus Half GET
Funding
SUMMARY FY 2031 USING FULL GET FUNDS
FY 2031 USING 50% GET FUNDS
Total Expenses $37,945,011 $37,945,011
Fare Revenue $2,692,839 $2,692,839
Grants $9,986,191 $9,986,191
County GO Bonds (CIP)$0 $0
GET Transit Funding $25,000,000 $12,632,991
County General Fund $265,982 $9,474,743
County Highway Fund $0 $3,258,248
Total Funding Sources $37,945,011 $37,945,011
GET Other Transportation
Projects & Carryover
$0 $12,367,009
County Funds
There are three major categories of County funding that
MTA can access in addition to the GET . These are:
• General Obligation Bonds (GO Bonds). GO Bonds
are usually packaged for major capital investments.
The GO Bonds have been identified for funding of
the maintenance facility and transit hubs. However,
if MTA is successful in being awarded discretionary
Federal grants for these projects, then the amounts
shown in Table 4-3 would be reduced for GO Bond
funding.
• County Highway Fund. Almost 40 percent of the Highway Fund comes from fuel taxes. Street Use fees and a Public Utility Franchise tax are other components of this fund’s revenues.
• County General Fund. Real property taxes comprise
76.4 percent of revenues in the County General
Fund.
Prior to the GET being implemented, MTA was funded
primarily through the Highway and General Funds .
User Fares and the Free Fare Pilot
Fares raise $560,000 in revenues per year . This is less
than 1% of all operating costs and requires positions
just for cash handling . MTA implemented a Fare Free
Pilot Program for fixed route and ADA paratransit
services on February 27, 2022 . The program is expected
to run for about two years . The program will allow time
for MTA to build ridership, introduce the community
to the new service improvements, set a new image
for using the bus, and install new fare collection and
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38 — Supplement 2022 • County of Hawai‘i Transit and Multi-Modal Transportation Master Plan
passenger information infrastructure . Table 4-5 shows
no Bus Services or ADA Paratransit revenue for FY
2023 and FY 2024 . The table shows User Fare Revenues
resuming January 1, 2025 .
The last year when Hele-On was free was from 2005
to 2013 and in 2013 that was also the year with the
highest ridership (1 .2 million passengers) . Fare free
would be a social benefit to the community while it is in
recovery mode from both the volcanic eruption (Puna
District) and the pandemic (island wide) . Other places
which have gone fare-free include Missoula, Montana;
Olympia, Washington; and Burlington, North Carolina .
After the three-year pilot is complete, MTA will assess
what has occurred and make further recommendations .
During this time, MTA also plans to select its preferred
payment approach and purchase equipment by then,
including, but not limited to the option of participating
in the HOLO Card (Stored Value cards) system of the
City & County of Honolulu .
Farebox Recovery and System
Subsidy
Many systems have policies that set a farebox recovery
ratio (FRR), usually a range based on historical data .
Per the National Transit Database, farebox recovery for
rural systems nationwide averages under 10 percent .
Farebox recovery is the portion of expenses paid
directly by passengers . It is recommended that MTA
resist efforts to establish a FRR above ten percent even
though the FRR is expected to increase over the next
several years . This can be revisited after several years
of data showing that MTA’s FRR is substantially higher
than ten percent . However, it is important to avoid any
automatic service reduction or fare increase if the FRR
is not met .
Figure 4-2 presents the county subsidy per unlinked
passenger trip by mode and for the overall system .
Unlinked passenger trips are defined as the number
of passengers boarding public transportation vehicles .
Passengers are counted each time they board a vehicle .
If a passenger transfers to another vehicle they are
counted again . Modes include commuter bus, demand
response, and the taxi demand response services . Fare
policy impacts revenue and subsidy . For example, free
transfers decrease revenue per passenger boarding since
passengers pay once .
Subsidy is determined by the operating expense by
mode or combined system per unlinked passenger trip
(operating expenses divided by number of unlinked
passenger trips) minus fare revenue per unlinked trip .
The figure provides the overall system subsidy per
unlinked passenger trip . As shown, demand response
trips had a much higher subsidy up until 2019, where
commuter bus had a slightly higher subsidy . In 2020
data reported to the NTD appears to combine the taxi
demand response statistics with the demand response
USER REVENUE BY FISCAL YEAR
SERVICE 2023 2024 2025 2026 2027
BUS SERVICES
Annual Passenger Trips 500,000 650,000 747,500 859,625 988,569
Revenue per Unlinked Trip $0 .00 $0 .00 $1 .20 $1 .30 $1 .30
Bus Passenger Fares $0 .0 $0 .0 $897,000 $1,117,513 $1,285,139
ADA PARATRANSIT
Annual Passenger Trips 7,880 8,700 9,570 10,527 10,843
Revenue per Unlinked Trip $0 .00 $0 .0 $2 .40 $2 .40 $2 .40
Paratransit Passenger Fares $0 .0 $0 .0 $22,968 $25,265 $26,023
SHARED TAXI
Annual Passenger Trips 150,000 152,000 155,000 155,775 156,554
Revenue per Unlinked Trip $2 .50 $2 .50 $3 .25 $4 .15 $4 .15
Shared Taxi Passenger Fares $375,000 $380,000 $503,750 $646,466 $649,699
OTHER (advertising; taxicab licenses)$30,000 $30,000 $30,000 $30,000 $30,000
TOTALS $405,000 $410,000 $1,453,718 $1,819,244 $1,990,861
Table 4-5: User Revenue by Fiscal Year (page 1 of 2)
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County of Hawai‘i Transit and Multi-Modal Transportation Master Plan • Supplement 2022 — 39
USER REVENUE BY FISCAL YEAR
SERVICE 2028 2029 2030 2031 2032
BUS SERVICES
Annual Passenger Trips 1,136,854 1,250,539 1,375,593 1,513,153 1,664,468
Revenue per Unlinked Trip $1 .30 $1 .30 $1 .30 $1 .30 $1 .30
Bus Passenger Fares $1,477,910 $1,625,701 $1,788,271 $1,967,099 $2,163,808
ADA PARATRANSIT
Annual Passenger Trips 11,168 11,503 11,848 12,204 12,570
Revenue per Unlinked Trip $2 .70 $2 .70 $2 .70 $2 .70 $3 .20
Paratransit Passenger Fares $30,154 $31,058 $31,990 $32,950 $40,223
SHARED TAXI
Annual Passenger Trips 157,337 158,123 158,914 159,709 160,507
Revenue per Unlinked Trip $4 .15 $4 .15 $4 .15 $4 .15 $4 .15
Shared Taxi Passenger Fares $652,947 $656,212 $659,493 $662,790 $666,104
OTHER (advertising; taxicab licenses)$30,000 $30,000 $30,000 $30,000 $30,000
TOTALS $2,191,011 $2,342,972 $2,509,755 $2,692,839 $2,900,136
Table 4-5: User Revenue by Fiscal Year (page 2 of 2)
Source: National Transit Database
Figure 4-2: Subsidy per Unlinked Passenger Trip by Mode and Overall System
Note: In 2020 Demand Response-Taxi and Demand Response were reported as a combined category .
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40 — Supplement 2022 • County of Hawai‘i Transit and Multi-Modal Transportation Master Plan
category . Overall, the system subsidy has increased
since 2017 .
Revenues for bus and ADA paratransit services are
calculated based upon annual passenger trips and
revenue per passenger board (unlinked trip) . The rates
estimated per trip is based upon MTA experience .
Fare increases were not recommended during the
Transit Master Plan implementation due to the need
to concentrate resources on building the agency and
its dependability . However, the Transit Master Plan
did recommend discontinuing transfers in favor of
a one-day pass . With the implementation of the new
fare equipment, MTA will be able to implement pass
programs . During this period revenues from shared
taxi . MTA expects minimal revenue from advertising
and other sources .
Financial Plan Without GET
After January 2031
The last year of the Financial Plan, FY 2032, is
presented without the GET funding source in Table 4-3 .
If the State Legislature extends the GET, and the County
Council approves the extension then that revenue
source would be used . However, if GET is not available,
then County funding sources would be needed to
fund the system . As shown in Table 4-3, the remaining
expenses of about $23 .9 million after fare revenues and
grants are applied would be from County Funds; 75
percent General Fund and 25 percent from the Highway
Fund .
By FY 2032, the major capital projects other than on
going vehicle purchases have been purchased or built .
MTA will have had ten years of dependable service
Figure 4-3: 2032 Funding Scenario Using County Sources and Without GET
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County of Hawai‘i Transit and Multi-Modal Transportation Master Plan • Supplement 2022 — 41
delivery . The new bus routes and other modal services
will also have had ten years of experience for MTA to
determine appropriate levels of service in response to
customer demand . With these accomplishments, it is
expected the level of expenses will be predictable . If
additional funds are not available, then County funds
would be between 60 to 70 percent of MTA funding
to maintain the system . Figure 4-3 shows the average
annual breakdown of funding sources without GET .
County funds are divided with seventy-five percent
from the General Fund and 25 percent are from
Highway Fund .
Without County funding commitments, the system
would degrade and not meet its Mission:
Create a high quality, multi-modal transportation
system that provides safe, reliable, convenient,
environmentally responsible, and cost-effective
mobility choices that meet the needs of our
residents and visitors.
Federal and State Programs
In addition to the formula and discretionary or
competitive Federal grant opportunities, there are other
Federal programs that could potentially be tapped for
funding . For example, the “Community Development
Block Grant (CDBG) program supports community
development activities to build stronger and more
resilient communities . To support community
development, activities are identified through an
ongoing process . Activities may address needs such as
infrastructure, economic development projects, public
facilities installation, community centers, housing
rehabilitation, public services, clearance/acquisition,
microenterprise assistance, code enforcement,
homeowner assistance, etc .” This Housing and Urban
Development Department (HUD) related program
provided the County with $2,739,143 in funding in
2021 . Transit which falls under infrastructure and
public services, would be in competition with other
County needs . Other sources such as the Older
Americans Act which is passed to the County Office
on Aging may provide some funding . It is expected,
however, that these secondary funding sources would
provide a limited amount of revenue . With aggressive
grant applications and partnerships, MTA could receive
up to $1 .5 million annually .
County Tax Increases for Dedicated
Transit Funding
MTA does not have a permanent dedicated funding
source for its programs . If the GET is not extended
the County should consider identifying permanent
dedicated funding . Two major sources for revenue are
Real Property Taxes in the General Fund and the Fuel
Tax in the Highway Fund . Increasing taxes on one or
both for a dedicated MTA funding source is defensible .
MTA serves residents, businesses, and visitors and they
rely upon a dependable service .
Increasing the Real Property Tax two percent, based on
current estimates, would provide almost $7 .1 million,
annually . Increasing the Fuel Tax 4 cents, based on
current estimates, would provide about $3 million
annually . Currently, the Hawai‘i County fuel tax is 23
cents . Increasing the tax by 4 cents would be about a 17
percent increase, although negligible compared to fuel
prices .
The stipulation for these two increases would be these
revenues are dedicated to transit . Combined, this
dedicated funding would provide about 30 percent of
revenue needs . These tax increases would need to be
supplemented with additional funding from both the
General and Highway Funds . The intent is to provide
a base of dedicated funding, that will be supplemented
with user fees, grants, and other sources of funding .
Expense Reduction and User Fee
Increase
Along with dedicated County funding sources and
new funding from State and Federal programs, and
potential new partnerships, MTA may need to reduce
expenses and increase revenues from fares and fees . In
both cases, higher fares and service reduction, impacts
will occur to ridership numbers . On average, a five
(5%) percent increase in fares will result in a ten (10%)
percent decrease in ridership . This decrease in ridership
impacts expected fare revenues . Service reductions have
a similar impact on ridership . In most cases, ridership
can be expected to rebound in two years assuming
reliable service provision is maintained .
Assuming a ten (10%) percent decrease in expenses and
a ten percent increase in fares and fees, an average of
almost $3 .9 million reduction in County funding could
be realized . The expense decrease may be met by lower
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42 — Supplement 2022 • County of Hawai‘i Transit and Multi-Modal Transportation Master Plan
inflation factors than assumed, efficiency adjustments
in service, and lower use of the other modes such as
paratransit, vanpools, and taxi thereby reducing the
system’s subsidy requirement .
The additions of dedicated funding sources from the
Highway and General Funds, together with aggressive
grant writing and development of partnerships, a
ten percent increase in user fees and fares, and a 10
percent reduction in expenses will reduce the overall
commitment of County funds from about 64 percent
shown in Figure 4-3 to 49 percent including the
dedicated funding . This funding scenario based upon
average annual expenses of $35 million by FY 2032 is
presented in Figure 4-4 . The $35 million is the average
for Total Operating and Capital Expenses shown in
Table 4-3 .
Table 4-6 presents how the two funding scenarios
shown in Figures 4-3 and 4-4 would be applied to
FY 2032 . As shown, County Funds from the General
and Highway Funds would provide $23,863,624 or
about 69 percent of total funding in the “FY 2032
USING COUNTY FUNDS/NO FARE INCREASE OR
SERVICE REDUCTION” scenario .
The second scenario starts with a reduction in the Total
Expenses due to expense reduction . Fares and grants
are higher and two new dedicated County funding
sources are identified . These include the 2 percent
increase on the Real Property Tax which is dedicated
to MTA funding and the 4-cent increase in the fuel tax
also dedicated to MTA . These two dedicated funding
sources will fluctuate so the County General and
Highway Funds would also fluctuate to provide the
difference . Even though the two dedicated sources are
County Funds, the overall impact on County services
are minimized since these are increased amounts . This
diminishes the impact on the General and Highway
fund which transit competes with other funding
priorities .
Other Strategies
The following two strategy categories should be
undertaken .
Impact Fees: Currently major developments through
the permitting process are required to provide
infrastructure and install bus stops with passenger
amenities within or connecting to their developments .
This is particularly noticeable in Kona where bus
stops have been constructed . For particularly large
Figure 4-4: Combined Dedicated Funding & Expense Reduction Scenario
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County of Hawai‘i Transit and Multi-Modal Transportation Master Plan • Supplement 2022 — 43
developments, an annual fee equal to the provision
of one bus route, approximately $300,000, or other
metric could be part of the permitting process . The
annual fee would be required over a set number of years
depending upon development size . Or, alternatively, the
developer could be required to provide an annual bus
pass to each household upon occupancy for housing
developments and a set number of passes based on
employment projections for major employment centers
or mixed-use developments .
The annual pass could be provided at a bulk purchase
discount rate . For example, annual passes usually are
priced for 11 months, with the 12th month free . Prior
to the fare free implementation, the MTA monthly pass
was $60 . An annual pass in this scenario would cost
$660 . This fee could be reduced to $600 for an annual
pass with a set number of pass purchases under a new
U-Pass or E-Pass program .
Fare Structure: Over the next three years, Hele-On
will be fare free as discussed previously . During this
time period, MTA has the opportunity to review the
fare structure . Day, monthly, and annual pass options
can be made available with the new fare collection
system . Specialized passes can be offered to schools
(universities) and major employment centers such
as a U-Pass or E-Pass . Many systems partner with
universities and major employers to provide discounted
annual passes for bulk purchases . The benefit for MTA
is that purchases, and revenues, are up-front .
The University of Hawai‘i campuses as well as the
community colleges and other universities on
Honolulu are part of TheBus’ U-Pass program . In some
universities the students pay a transportation fee as part
of their tuition payments which includes a transit pass
for the quarter or semester . This is an automatic fee,
although some institutions provide an opt-out option .
With new technologies the passes could be combined
with other modes such as bike share to provide a benefit
to students or employees and encourage alternative
travel to campuses or employment centers .
Another benefit of the new fare collection system is
that MTA can easily introduce other fare categories
such as a surcharge for commuter trips . A new fare
structure to include taxi and other mode fees should be
implemented no later than 2030 . This will allow MTA
time to monitor revenues and ridership and identify
and implement any needed adjustments .
FY 2032 SUMMARY FY 2032 USING COUNTY FUNDS/NO FARE INCREASE OR SERVICE REDUCTION FY 2032 USING MULTIPLE STRATEGIES
Total Expenses $38,188,381 $34,688,381
Fare Revenue $2,900,136 $4,400,000
Grants $11,424,621 $12,924,621
County General Fund $17,897,718 $5,477,820
County Highway Fund $5,965,906 $1,825,940
Dedicated General Fund $0 $7,060,000
Dedicated Highway Fund $0 $3,000,000
County GO Bonds (CIP)$0 $0
GET Transit Funding $0 $0
Total Funding Sources $38,188,381 $34,688,381
Table 4-6: FY 2032 Funding Options with No GET
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Island-Wide Fare Structure
Fare Recommendations
Table 4-7 provides the proposed fares when MTA
reintroduces fares on January 1, 2026 . These fares
are for the major services and do not include all
requirements or exceptions . Fare categories have been
increased to include a Day Pass good for 24-hours and a
7-day pass which is good for a one-year period .
With the introduction of the Day pass that would be
valid for 24 hours, it is recommended that free transfers
be discontinued . Passengers would be required to pay
for each bus boarding . Eliminating transfers reduces
confrontations between drivers and passengers and
adds efficiency to operations by not taking time
to verify transfer time limits . Encouraging the use
of passes reduces cash transactions also providing
operational efficiencies and less driver interactions .
Fare Free
Hele-On became fare free on February 27, 2022 . The
fare free program is scheduled to end on December 31,
2023, although there is a proposal to extend the fare
free program two years to December 31, 2025 . There
are several arguments in favor of remaining fare free .
The main argument is it is easy . No need for passengers
or drivers to worry about proper fares, passenger
identification for reduced fares, or other restrictions .
Passengers can board at any door for those vehicles
with multiple doors which speeds the boarding process
resulting in increased schedule adherence . Additionally,
fare free systems eliminate cash handling, counting, and
verification .
Other benefits include increasing transit ridership
which reduces personal vehicle travel, adding additional
dollars to the economy assuming money not being
spent on transit fares or personal vehicle fuel are spent
elsewhere in the economy, and potentially fewer traffic
crashes . An increase in walking to and from transit may
provide increased physical activity for passengers with
the associated health benefits .
Arguments against fare free include potential abuses
by passengers . These invariably involve “joy-riding”
for air conditioning or entertainment purposes . In
some cases, disruptive passengers that have “settled
4 Chapter 18 (hawaiicounty .gov) updated through Ordinance 22-62, effective 6/15/22
into the bus seat” have conflicts with other passengers
that can distract drivers creating tense situations for
all . The Hele-On Rules of the Road is being codified
into Chapter 18 to make it an infraction to ride buses
without a destination .
While small in the overall revenue picture, fare free
means no passenger fares . Hele-On passenger fares
have contributed about 10 percent of the overall
funding for the system (fixed-route, commuter, and
ADA paratransit) . This loss of passenger funding would
need to be replaced with County and/or Federal funds .
Politically, some believe that passengers have more
respect for a system if they are contributing with fares .
MTA has the benefit of this current multi-year fare
free experience to determine if the benefits outweigh
potential negative abuses .
Shared-Ride Fares
Shared ride is open to all potential passengers in
areas that have participating taxi companies or TNCs;
currently in Hilo . Based upon Hele-On shared-ride
rules, the maximum subsidy is $18 .60 based on current
taxi rates for a five (5) mile trip . Current taxi rates are
listed in Section 18-49 of the County Code4 and are
composed of:
• $3 .00 initial meter actuation plus 1/8 mile and
• $0 .40 for each additional 1/8 mile
Passengers are responsible for any additional costs over
the subsidy permitted for their trip . It is recommended
that the MTA regularly review and update the Shared-
Ride rules based on program performance .
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County of Hawai‘i Transit and Multi-Modal Transportation Master Plan • Supplement 2022 — 45
FARE TYPE COST
Cash Fare:
Non-discounted, single ride trip $2 .00, fixed route, commuter$2 .00 additional charge per flex route pick up or drop off
Discounted, single ride trip – Seniors (60 and older), Persons with
Disabilities with appropriate ID card, Students with valid school
ID, Youth 5 through 17, valid Medicare Card holders, Veterans with
valid DD-214 document
$1 .00, fixed route, commuter
$2 .00 additional charge per flex route pick up or drop off
Under 5 years old No charge (when traveling with a fare paying person)
Flex route 10-ride deviation pass $20 .00
Transfers – discontinued
Passes, unlimited rides:
Day Pass (24-hour pass), non-discounted $5 .00, fixed route, commuter
Day Pass (24-hour pass), discounted (see above requirements) $2 .50, fixed route, commuter
7-Day Pass, non-discounted $30 .00, fixed route, commuter
7-Day Pass, discounted (see above requirements)$15 .00, fixed route, commuter
31-Day Pass, non-discounted $60 .00, fixed route, commuter
31-DayPass, discounted (see requirements)$30 .00, fixed route, commuter
Flex Routes $2 .00 upcharge per pick up or drop off on flex routes is in addition
to the pass cost
Paratransit & Rural Demand Response Services
One-way trip $4 .00 or twice the non-discounted one-way trip
Passenger companion $4 .00 or twice the non-discounted one-way trip
Personal care attendant No charge
Table 4-7: Proposed Fares
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APPENDIX 1: PEER REVIEW TABLES
1 A Fixed Route Service Area and Population
1 B Vehicles Operated in Maximum Service (VOMS) and Vehicles Available in
Maximum Service (VAMS)
1 C Unlinked Trips, Vehicles Revenue Miles, Vehicles Revenue Hours
1 D Service Efficiency and Service Effectiveness
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Service Area Statistics
System Name City State Square Miles 2020 Census Population
Billings Metropolitan Transit Billings MT 53 110,323
City of Gardena Transportation Department Gardena CA 40 463,968
City of Santa Rosa Santa Rosa CA 51 308,231
Culver City Municipal Bus Lines Culver City CA 33 341,718
El Dorado County Transit Authority Diamond Springs CA 1,551 147,200
Everett Transit Everett WA 34 111,262
Gold Coast Transit Oxnard CA 84 367,260
Golden Empire Transit District Bakersfield CA 111 500,977
Link Transit Wenatchee WA 197 108,660
Missoula Urban Transportation District Missoula MT 70 73,340
Montebello Bus Lines Montebello CA 151 315,074
Monterey-Salinas Transit Monterey CA 294 435,594
Placer County Dept . of Public Works & Facilities Auburn CA 471 386,166
Rogue Valley Transportation District Medford OR 50 132,022
San Joaquin Regional Transit District Stockton CA 1,426 762,997
San Luis Obispo Regional Transit Authority San Luis Obispo CA 130 206,008
Santa Barbara Metropolitan Transit District Santa Barbara CA 52 199,668
Santa Cruz Metropolitan Transit District Santa Cruz CA 446 274,146
Skagit Transit Burlington WA 760 115,484
SunLine Transit Agency Thousand Palms CA 1,120 466,366
Torrance Transit System Torrance CA 103 606,847
Valley Regional Transit Meridian ID 66 338,759
Whatcom Transportation Authority Bellingham WA 776 225,099
Yakima Transit Yakima WA 33 100,715
Averages: 338 295,745
County of Hawai‘i Mass Transit Agency Hilo HI 4,028 201,513
Source: 2019 National Transit Database
Note: Hawai‘i square miles is total land area, not service area .
Appendix 1A - Peer Review for Fixed Route and Commuter Bus Service
Area and Population
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Vehicle Maintenance Employee Count
System Name
Vehicles
Operated in Maximum
Service
(VOMS)
Vehicles
Available for Maximum
Service
(VAMS) Full Time Part Time
VOMS per Vehicle
Maintenance
Employee
VAMS per Vehicle
Maintenance
Employee
Number of
Facilities
Billings Metropolitan Transit 18 25 3 .5 5 .1 7 .1 1
City of Gardena Transportation
Department
43 68 21 .7 2 .0 3 .1 1
City of Santa Rosa 26 31 13 .0 2 .0 2 .4 1
Culver City Municipal Bus Lines 44 54 17 .9 2 .5 3 .0 1
El Dorado County Transit
Authority
19 28 3 .7 5 .1 7 .6 1
Everett Transit 31 41 9 .0 3 .4 4 .6 1
Gold Coast Transit 47 56 23 .0 1 .0 2 .0 2 .3 1
Golden Empire Transit District 69 88 32 .3 2 .1 2 .7 1
Link Transit 33 44 16 .2 1 .8 1 .8 2 .4 1
Missoula Urban Transportation
District
21 24 7 .4 2 .8 3 .2 1
Montebello Bus Lines 67 72 27 .0 2 .5 2 .7 1
Monterey-Salinas Transit 78 120 41 .0 1 .9 2 .9 2
Placer County Dept . of Public Works & Facilities 21 34 1 .4 5 .3 3 .1 5 .1 2
Rogue Valley Transportation
District
21 26 12 .0 1 .8 2 .2 1
San Joaquin Regional Transit
District
79 128 29 .0 2 .7 4 .4 2
San Luis Obispo Regional Tran-sit Authority 25 42 8 .9 2 .8 4 .7 1
Santa Barbara Metropolitan
Transit District
93 117 22 .0 9 .0 3 .0 3 .8 1
Santa Cruz Metropolitan Transit
District
74 94 33 .9 2 .2 2 .8 1
Skagit Transit 21 42 9 .7 2 .2 4 .3 1
SunLine Transit Agency 58 72 32 .3 1 .8 2 .2 2
Torrance Transit System 48 56 29 .4 1 .6 1 .9 1
Valley Regional Transit 43 55 17 .2 2 .5 3 .2 2
Whatcom Transportation
Authority
47 61 18 .9 2 .5 3 .2 1
Yakima Transit 20 31 2 .0 3 .0 4 .0 6 .2 2
Averages:44 59 18 .0 2 .6 3 .7
County of Hawai‘i Mass Transit
Agency
39 52 6 .0 6 .5 8 .7 1
County of Hawai‘i Mass Transit Agency 39 52 11 .0 3 .5 4 .7 1
Source: 2019 National Transit Database
Notes: MTA’s VOMS and VAMS are projected for FY2023 for planning purposes . All other MTA statistics are from 2019 NTD .
The second Mass Transit Agency line shows the VOMS and VAMS with additional maintenance employees . This brings MTA closer in line
with peer systems .
Appendix 1B - Peer Review for Fixed Route and Commuter Bus, Vehicle, Vehicles
Operated in Maximum Service, Vehicles Available for Maximum Service, Employee count
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2019 Statistics
System Name
Unlinked
Passenger Trips
Vehicle
Revenue Miles
Vehicle
Revenue Hours Operating Expenses
Billings Metropolitan Transit 424,671 606,184 41,735 $3,893,242
City of Gardena Transportation Department 2,920,856 1,691,303 136,619 $12,832,130
City of Santa Rosa 1,817,112 1,026,468 86,386 $7,901,618
Culver City Municipal Bus Lines 4,600,876 1,656,768 169,841 $23,608,735
El Dorado County Transit Authority 356,969 822,438 38,593 $5,480,180
Everett Transit 1,606,899 1,195,418 103,309 $15,385,230
Gold Coast Transit 3,524,674 2,163,227 201,431 $21,052,979
Golden Empire Transit District 6,196,795 3,885,910 308,984 $27,164,041
Link Transit 979,166 1,883,755 91,510 $12,428,376
Missoula Urban Transportation District 1,556,774 686,258 50,193 $5,543,103
Montebello Bus Lines 5,258,035 2,357,424 235,654 $27,919,966
Monterey-Salinas Transit 4,228,507 4,577,352 274,468 $38,250,540
Placer County Dept . of Public Works & Facilities 711,484 1,535,019 73,896 $12,522,341
Rogue Valley Transportation District 1,184,003 976,332 67,339 $10,340,721
San Joaquin Regional Transit District 3,583,078 2,601,253 184,599 $33,593,843
San Luis Obispo Regional Transit Authority 1,039,546 1,361,513 57,008 $7,284,538
Santa Barbara Metropolitan Transit District 6,432,190 2,606,184 219,864 $25,467,695
Santa Cruz Metropolitan Transit District 5,045,972 2,867,890 207,348 $40,459,619
Skagit Transit 706,442 1,354,903 77,023 $9,525,227
SunLine Transit Agency 4,039,450 3,364,995 228,131 $27,310,333
Torrance Transit System 3,595,705 2,096,764 167,395 $34,298,864
Valley Regional Transit 1,213,678 1,556,235 105,051 $10,915,400
Whatcom Transportation Authority 4,451,508 2,123,146 152,623 $21,237,451
Yakima Transit 949,560 797,155 51,551 $7,308,778
Averages:2,767,665 1,908,079 138,773 $18,405,206
County of Hawai‘i Mass Transit Agency 511,412 1,705,076 48,884 $11,557,853
Source: 2019 National Transit Database
Appendix 1C - Peer Review for Fixed Route and Commuter Bus Unlinked
Trips, Vehicle Revenue Miles, Vehicle Revenue Hours
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County of Hawai‘i Transit and Multi-Modal Transportation Master Plan • Supplement 2022 — 51
Service
Efficiency Service Effectiveness
System Name
Operating Expenses per Vehicle
Revenue
Hour
Operating Expenses /
Unlinked
Trip
Unlinked Trips / Vehicle
Revenue
Mile
Unlinked Trips / Vehicle
Revenue
Hour
Billings Metropolitan Transit $93 .28 $9 .17 0 .7 10 .2
City of Gardena Transportation Department $93 .93 $4 .39 1 .7 21 .4
City of Santa Rosa $91 .47 $4 .35 1 .8 21 .0
Culver City Municipal Bus Lines $139 .00 $5 .13 2 .8 27 .1
El Dorado County Transit Authority $142 .00 $15 .35 0 .4 9 .2
Everett Transit $148 .92 $9 .57 1 .3 15 .6
Gold Coast Transit $104 .52 $5 .97 1 .6 17 .5
Golden Empire Transit District $87 .91 $4 .38 1 .6 20 .1
Link Transit $135 .81 $12 .69 0 .5 10 .7
Missoula Urban Transportation District $110 .44 $3 .56 2 .3 31 .0
Montebello Bus Lines $118 .48 $5 .31 2 .2 22 .3
Monterey-Salinas Transit $139 .36 $9 .05 0 .9 15 .4
Placer County Dept . of Public Works & Facilities $169 .46 $17 .60 0 .5 9 .6
Rogue Valley Transportation District $153 .56 $8 .73 1 .2 17 .6
San Joaquin Regional Transit District $181 .98 $9 .38 1 .4 19 .4
San Luis Obispo Regional Transit Authority $127 .78 $7 .01 0 .8 18 .2
Santa Barbara Metropolitan Transit District $115 .83 $3 .96 2 .5 29 .3
Santa Cruz Metropolitan Transit District $195 .13 $8 .02 1 .8 24 .3
Skagit Transit $123 .67 $13 .48 0 .5 9 .2
SunLine Transit Agency $119 .71 $6 .76 1 .2 17 .7
Torrance Transit System $204 .90 $9 .54 1 .7 21 .5
Valley Regional Transit $103 .91 $8 .99 0 .8 11 .6
Whatcom Transportation Authority $139 .15 $4 .77 2 .1 29 .2
Yakima Transit $141 .78 $7 .70 1 .2 18 .4
Averages:$132 .58 $8 .12 1 .4 18 .6
County of Hawai‘i Mass Transit Agency $236 .43 $22 .60 0 .3 10 .5
Source: 2019 National Transit Database
Appendix 1D - Peer Review for Fixed Route and Commuter Bus Service
Efficiency and Service Effectiveness
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APPENDIX 2: CIRCULAR NO. 20-002
Appendix 2: Circular No. 20-002 from County of Hawaii Department of Human
Resources regarding Excluded Managerial Compensation Plan (EMCO) Instructions
BU 35
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Recommended for
Assistant Mass Transit Adminstrator
Recommended for Mass Transit
Adminstrator
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COH MTA Pāhoa Transit Hub and Library
Work Plan & Schedule
1
1) Project Purpose & Background
Transit Hub
The County of Hawai’i Transit and Multi-Modal Transportation Master Plan (Master Plan) completed in
August 2018 identified five (5) goals, including the following: “Create transportation hubs and bus stops
with amenities that provide rider comfort and safety and that help support community and village gathering
places.” The County of Hawai’i Planning Department and Mass Transit Agency (AGENCY) is initiating the
planning phase of the Pahoa Transit Hub. This includes the preparation of a Site Selection Report followed
by an Environmental Assessment in compliance with Chapter 343 of the Hawai’i Revised Statutes (HRS 343),
and the applicable Hawai‘i Administrative Rules set forth in Title 11, Chapter 200.1. Conceptual designs for
the preferred site, as well as two alternative sites, will be completed in support of the Environmental
Assessment. The AGENCY has also applied for a grant from the Federal Transit Administration (FTA);
therefore, compliance with the National Environmental Policy Act (NEPA) will be required.
As per the draft Scope of Work provided by the AGENCY, three sites will be evaluated in the Environmental
Assessment, as well as the No-Action Alternative. In addition, tasks will include public outreach prior to site
selection and upon publication of the Draft Environmental Assessment.
In building a major transit facility, it is important to break up the project into separate portions:
· Environmental Assessment + 30% Design
· Land Acquisition
· Final Design/Construction
An environmental assessment is required to be done when purchasing property as defined by the National
Environmental Protection Act (NEPA) and HRS Chapter 343 regarding Environmental Impact Statements.
This critical task has not been done for any of the sites previously proposed. The purpose of this effort is
to address the first bullet above so that the land acquisition process can begin.
The types of features to be provided at the Hub along with other considerations include:
· Access: Including bus-only signs to access the facility. Drop-off locations and commuter parking
areas should be clearly signed. Transit facilities should have pedestrian access such as sidewalks or
separated walking areas.
· Parking: Including parking for cars, carpool, vanpool, bikes, bikeshare, carshare, taxi and
Transportation Network Company’s (TNC’s) – Park and Ride/Kiss and Ride.
· Bus Stop Positions: There are two prominent designs for the bus positions: straight curb and saw
tooth. For example, the existing Mooheau Bus Terminal (MBT) has a straight curb design. The
individual bus stops at a hub should be constructed with reinforced concrete.
· Passenger Waiting Area: There are three types of passengers waiting areas: center island, plaza,
and sidewalk. The center island is where buses stop on both sides and passengers can transfer
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2
between buses without vehicle conflicts. Plaza designs are similar, but the center pedestrian area
is built on a larger scale and may include fountains, food kiosks and other services.
· Lighting: A range is possible from high-mast streetlamps to specialized in-ground lighting.
Passenger shelters at hubs should have overhead lights underneath the shelter roof.
· Passenger Seating: Options include stools, standard benches, seating extended from planters and
other landscaping features such as walls.
· Passenger Shelters: These can be the standard shelters the County uses at bus stops, or they may
be unique shelter designs.
· Trash receptacles
· Bicycle Racks/Lockers
· Public Restrooms
· Wayfinding Displays and Maps
· Vending machines dispensing items such as newspapers, free publications, snacks, drinks, as well
as ATM.
· Wi-Fi and Telephones
· Community functions such as a library, community room, police sub-station, donation drop-offs,
ballot droboxes, mailboxes, staffed community service offices, recycling locations, day care and
other community functions.
· Other elements specific brought up by attendees at the 2019 Pāhoa public meetings:
o ADA compliant, giving priority to the safety of pedestrians and children who may be in the
parking lot. Consider goals of Vision Zero and the needs of the disabled.
o Lighting
o Security; have a locked gate after hours
o Soften the area with landscaping
o A big concrete structure (such as Wahiawā Transit Center) may be safer but is not “Pāhoa.”
Size should reflect the area.
o Shelters need sides for the lighting. Consider environmental conditions (rain/wind) in
choosing orientation of the shelters.
o “Stool” design for seating, avoids people sleeping on the benches.
o Transit functions such as driver break room, restrooms for public and drivers, customer
service storage, and general storage.
Previous Efforts on Puna Hub
The project was initiated as part of the Transit and Multi-Modal Transportation Plan that was completed in
August of 2018. The AGENCY initiated public outreach in 2019 along with initial identification of locations
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Work Plan & Schedule
3
for consideration of a bus hub. A community meeting was in March 2019, where four possible locations
were proposed, along with parcel ownership, address tax map key (TMK), size (in acres), and zoning. Two
additional sites were later added by the County prior to a second community meeting in July 2019. After
research results were presented, and site advantages/disadvantages were discussed by attendees, and a
seventh location was added.
After the public outreach, the County and AGENCY added additional locations and ranked the 13 potential
sites based on the criteria previously identified. Of the 13, two were removed from consideration.
Therefore, the site selection study and report included in this project will evaluate eleven (11) sites.
In addition, a new component is being added to the scope as it relates to evaluating these sites. That is the
potential to co-locate a public library on the same parcel as the transit hub, either as a separate building or
integrated with the transit hub building. The follow section gives an overview of this.
Possible Co-Location of Hub with New Proposed Pāhoa Library
The Hawaii State Public Library System (HSPLS) intends to construct a new library in the Pahoa region on
the Island of Hawai'i. The HSPLS also desires to support the County Transit-Oriented-Development (TOD)
and determine the possibilities of co-locating the library with the future transit center.
Previously, the Department of Accounting and General Services’ (DAGS) consultant, G70, completed an
Environmental Assessment for the Pahoa Public Library Site Selection in September 2021 with findings of
no significant impact. The document identified six (6) State-owned and County-owned sites in Pahoa.
However, the identified sites were not satisfactory for HSPLS to proceed with the design phase.
The State of Hawai‘i, through the Office of Planning and the County of Hawai‘i are undertaking TOD planning
in the Pahoa region with intentions to identify both publicly and private-owned lands suitable for the transit
center. HSPLS is aware of the transit efforts and has no objections to considering private-owned lands for
the future library.
The planning effort for the library project by HSPLS project would include additional site review and
subsequent resubmission of an Environmental Assessment in compliance with Chapter 343, Hawaii Revised
Statutes, Hawaii Administrative Rules, Chapter 11-220.1.
The completion of the hub site selection and EA that identifies co-location of the library would satisfy the
library requirements and thus allow forward movement into the design phase.
A coordination meeting was held between the AGENCY, HSPLS, State Office of Planning and Sustainable
Development (OPSD), DAGS, and SSFM on August 1, 2022, to discuss co-location of the Puna Hub and Pāhoa
Library. Key takeaways include the following:
· The 2018 Project Development Report is still relevant and can help guide the design. Of note is the
space program outlined in the report which includes:
o Approximately 8,000 sf of indoor space; 1,000 sf of entry lanai area; 4,900 sf of exterior
uses
o 30 parking stalls
o Rough breakdown of program components shows
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Public Space – 68% of interior space
Staff Area – 25% of interior space
Community Use Space – 7% of interior space
· The library will be evaluated based on two options:
o Option 1 – Stand-alone building
o Option 2 – Integrated with on site or attached to the Transit Hub Building
· Key factors to consider as it relates to the pros/cons of the options would be:
o Efficient use of space
o Sharing of infrastructure
o Separation of uses
o Operations and maintenance agreements
· Notable library specific design considerations included:
o Flexible spaces
o Both large and small gathering spaces with outdoor access
o Welcoming feel
· It was acknowledged that Site #2 was preferred based on the previous study of eleven sites initiated
by COH. HSPLS agreed that this site appeared desirable for their purposes as well.
The HSPLS has found that the library is generally supported by the community and that future public
outreach efforts will be an important component of this project. Stakeholder consultations would be
integrated within the overall project process to improve community input and support. Such effective
community consultation conducted during the site selection phase should improve the effectiveness of the
environmental review process.
The library project status and requirements discussed here were developed based on the following
references provided to SSFM:
· April 2018 Project Development Report (PDR) prepared by G70
· February 2021 Pāhoa Public Library Site Selection, Draft Environmental Assessment/Anticipated
Finding of No Significant Impact prepared by G70 and available online
· Draft memorandum of agreement between HSPLS and COH, Exhibit A Scope of Work
2) Project Tasks & Work Plan
Based on the project Scope of Work appended to the Project contract, SSFM has identified and developed
this Work Plan around four main tasks:
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Work Plan & Schedule
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Task 1: Work Plan and Schedule
Task 2: Site Selection Report
Task 3: Conceptual Site Plan
Task 4: NEPA/HRS Chapter 343 Environmental Assessment
The proposed approach and deliverables for each task are provided below, along with team leads. For all
tasks, SSFM will provide drafts of deliverables including meeting materials, meeting notes, and reports for
AGENCY approval prior to finalization. SSFM and its subcontractors will implement thorough Quality
Assurance/Quality Control (QA/QC) of all deliverables in accordance with SSFM’s corporate QA/QC
standards. SSFM will also utilize our network and contacts in the community to gather input from key
stakeholders and incorporate their input into deliverables.
TASK 1: WORK PLAN & SCHEDULE
SSFM - Austen Drake, Jennifer Scheffel, Robyn Ito, Cheryl Soon, Jo-Anna Herkes
The purpose of this task is to develop a detailed work plan and schedule that establishes a clear and shared
understanding of the approach, deliverables, and timeline. The Project Manager Austen Drake will be
responsible for overseeing the implementation of the work plan and providing progress updates and
deliverables to the AGENCY. This will include bi-weekly progress meetings with the AGENCY through the
completion of Task 2, with progress updates as needed during Task 3 and 4. SSFM will also submit progress
reports to the AGENCY with project billings.
In addition to the AGENCY, other key stakeholders include the following:
· County Planning Department (COH-PD)
· Hawai‘i State Public Library System (HSPLS)
· State Office of Planning and Sustainable Development (OPSD)
· Department of Accounting and General Services (DAGS)
· Pāhoa Community Non-Profits
· Pāhoa Community Plan Action Committee
· Area Council Members
· Area State Representatives
· Area State Senators
Task 1.1 – Prepare Work Plan and Project Schedule. This document serves as the Draft Work Plan and
Schedule for the purposes of the project. It is intended as a “living document” and any changes to it will be
documented as agreed by SSFM and the AGENCY. It will be reviewed and approved by the AGENCY prior to
finalization.
Deliverables
Draft and Final Work Plan and Schedule
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TASK 2: SITE SELECTION REPORT
SSFM - Austen Drake, Jennifer Scheffel, Robyn Ito, Cheryl Soon, Jo-Anna Herkes, and Melissa May
Subcontractors: Ferraro Choi (Architecture) and Insynergy (Electrical Engineer)
The purpose of this task is to identify three (3) sites as that are preferred and advance them to the
Environmental Assessment/Conceptual Design phases. SSFM will be responsible for overall project
management, civil engineering, and public outreach. Ferraro Choi will be responsible for architecture for
the building(s) site layout, and cost estimates. Insynergy will be responsible for electrical engineering.
Task 2.1 – Perform site visits of potential properties. This includes visiting properties being evaluated as
well as existing libraries in the State. Libraries to be visited include (all on O‘ahu):
· Nānākuli
· ‘Aiea
· Liliha
· McCully
Task 2.2 – Evaluate sites. The evaluation will be generally based on the following criteria:
· Size and configuration
· Access
· Acquisition cost
· Supporting infrastructure
· Pedestrian access
· Bicycle access
· Volcanic hazard risks
· Environmental impacts
· Library co-location potential
· Total estimated cost
Task 2.3 – Provide mapping of sensitive resources. This will include special status species, critical habitat,
and historic resources.
Task 2.4 – Preliminary Site Selection Report.
Task 2.5 – Prepare for and facilitate one (1) Public Information Meeting. The purpose of this task is to
initiate the Site Selection phase of the Pahoa Transit Hub and Co-Located Library project. The leads Jennifer
Scheffel and Melissa May, will be responsible for overseeing the implementation of all sub-tasks including:
Task 2.51 – Prepare public outreach plan. The purpose of this task is to develop a Public Outreach
Plan that details the approach, objectives, and schedule of the outreach activities. The objective of
outreach efforts is to communicate the project’s purpose to gain community input on preferred
locations from a pre-selected list of 11 sites.
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Work Plan & Schedule
7
Task 2.52 – Public information meetings. Preparation for the Public Information Meetings will
include development of a mailing list, providing mapping of sensitive resources (e.g., special status
species, critical habitat, historic resources) for the 11 previously identified sites, preparation of
graphics, and preparation of project information handouts.
In this era of COVID-19, alternatives to traditional community engagement are being implemented
(e.g., virtual engagement and meeting participation) as well as traditional (e.g., in-person
engagement and meeting participation). Thus, community outreach will include one public
information meeting in the town of Pahoa and one virtual public information meeting.
Task 2.53 – Virtual open house. The project team will develop and host a Virtual Open House,
which will be accessible online and linked to on the Department and Mass Transit Agency websites.
The Virtual Open House will be an interactive website with information about the project including
a recorded video presentation, informational graphics and interactive features that allow for the
collection of public comments. The materials will be developed by SSFM based on existing
information provided by the Department related to the results of previous planning, analysis, and
community consultation that supported the initial site selection.
Task 2.54 – Public outreach summary report. Results from the Public Information Meetings and
Virtual Open House will be documented and summarized in the Final Public Outreach Summary
Report.
Task 2.6 – Site Selection Report. This will incorporate the research, mapping, evaluation, and other analysis
with the public outreach results.
Deliverables
Draft Site Selection Report
Draft and Final Public Outreach Plan and Schedule
Public Information Meeting Materials
Website
Draft and Final Public Outreach Summary Report
Final Site Selection Report
TASK 3: CONCEPTUAL DESIGN
SSFM - Austen Drake and Robyn Ito
Subcontractors: Ferraro Choi (Architecture) and Insynergy (Electrical Engineer)
The purpose of this task is to develop architectural, civil, and electrical conceptual designs for the three (3)
sites that will be evaluated in the Environmental Assessment. This will include a conceptual site plan to
accommodate both a transit hub and co-located library. In addition, a conceptual design including floor
plan, building sections, exterior elevations, and space program will be developed for the transit hub and
library building(s).
Page 162
8
Task 3.1 – Pre-Design. Review planning documentation to date including 2018 PDR. Research built project
examples on the mainland. Participate in meetings to discuss updates to the library design parameters,
and considerations for co-locating the library with the transit hub.
Task 3.2 – Preliminary Concept. Develop space program and preliminary conceptual design of the co-
located library and transit hub for a maximum of three sites. Preliminary conceptual design will be limited
to site plan, floor plan, and inspiration images. It is anticipated that the site and building design will vary
depending upon site configuration/size. Participate in meetings to present concept designs for the purpose
of stakeholders’ selection of a preferred site.
Task 3.3 - Final Concept. Prepare pre-final concept plans consisting of site plan, floor plan with generic
furniture, diagrammatic building sections an exterior elevation. Address stakeholder review comments.
Deliverables
Preliminary and final conceptual site plan for 3 sites
Conceptual Construction Cost Estimates for 3 sites (cost projected to the expected build year to
account for inflation).
TASK 4: ENVIRONMENTAL ASSESSMENT
SSFM - Jennifer Scheffel, Michael Packard, and Melissa May
Subcontractors: ASM Affiliates (Cultural Impact Assessment/Section 106); Geometrician Associates, LLC
(Flora and Fauna Survey and Report/Section 7)
The purpose of this task is to prepare a Draft and Final Environmental Assessment compliant with HRS
Chapter 343 and NEPA so that the AGENCY and the Federal Transit Administration (FTA) may issue a
Finding of No Significant Impact (FONSI) for the project. The Environmental Assessment will be prepared
as a joint HRS Chapter 343/NEPA document that will be processed concurrently. Since FTA is providing
funding they will be the lead agency for NEPA. The accepting authority for HRS Chapter 343 will be the
Mayor of the County of Hawai‘i. The NEPA process will follow FTA’s Standard Operating Procedures (SOP)
for preparing environmental documents. SOP No. 9, Review and Distribution of Environmental
Assessments (March 2019), provides guidance on the processing of Environmental Assessments.
The lead, Jennifer Scheffel, will coordinate and manage sub-consultant work for technical studies. This
includes providing necessary project information, coordinating site visits in coordination with the Project
Manager, reviewing draft reports, and providing draft and final reports to the Project Manager for
submittal to the AGENCY. The technical studies and consultations that will be prepared for the
Environmental Assessment include the following:
· Cultural Impact Assessment (ASM Affiliates)
· Historic and Archaeological Resources (ASM Affiliates)
· Flora and Fauna Survey and Report (Geometrician Associates, LLC)
· Traffic Impact Assessment and Report (SSFM – Traffic)
· Section 7, Endangered Species Act Consultation (Geometrician Associated, LLC)
· Section 106, National Historic Preservation Act Consultation (ASM Affiliates)
The lead, Jennifer Scheffel, will be responsible for overseeing the implementation of all sub-tasks.
Page 163
COH MTA Pāhoa Transit Hub and Library
Work Plan & Schedule
9
Task 4.1 – Pre-Assessment Consultation. SSFM will prepare a mailing list that includes all entities
designated “Mandatory” and “Recommended” in the document distribution list chart of the OPSD
Environmental Review Program’s “The Environmental Guidebook: A Guidebook for the Environmental
Review Process”. The mailing list will also include other stakeholders (e.g., businesses, churches, schools)
and other interested parties identified during the preparation of the Master Plan. SSFM will also prepare
a pre-consultation package for distribution to agencies consisting of project description, maps, and
exhibits describing the scope and extent of the project. Recipients of the pre-consultation package will be
provided 30 days to provide comments. Comments received will be reviewed and written responses will
be prepared and mailed prior to the publication of the Draft Environmental Assessment.
Task 4.2 – Draft Environmental Assessment. SSFM will prepare an Administrative Draft Environmental
Assessment for AGENCY review. Upon completion of AGENCY review, SSFM will prepare the Draft
Environmental Assessment for final review and publication approval as well as a transmittal letter for
submittal with the Draft Environmental Assessment to the OPSD Environmental Review Program (ERP).
The Draft Environmental Assessment will be published in ERP’s The Environmental Notice, a bi-monthly
online publication. SSFM will send out a Notice of Availability of the Draft Environmental Assessment to
the mailing list prepared for the Pre-Assessment Consultation. Hard copies of the Draft Environmental
Assessment will be provided to the Hawaii State Library Documents Center in Honolulu and the Pahoa
Public Library for public review.
Task 4.3 – Public Meeting. SSFM will update the website utilized for the Site Selection Public Outreach to
include information relevant to the Draft Environmental Assessment. This will include the addition of an
online comment form. SSFM will prepare meeting materials for one public meeting which may be either
in-person or virtual. SSFM will prepare and mail/email notices of the public meeting and flyers for
distribution to the public. A Public Meeting Summary Report will be prepared to be included as an
appendix to the Final Environmental Assessment.
Task 4.4 – Final Environmental Assessment. SSFM will prepare a master comment matrix of all comments
received during the public review period of the Draft Environmental Assessment. Written responses will
be prepared for all substantive comments, which will be included in an appendix to the Final
Environmental Assessment.
SSFM will prepare an Administrative Final Environmental Assessment for AGENCY review. Upon
completion of AGENCY review, SSFM will prepare the Final Environmental Assessment for final review and
publication approval as well as the FONSI letter for HRS Chapter 343 for submittal with the Final
Environmental Assessment to the ERP. The Final Environmental Assessment will be published in ERP’s The
Environmental Notice. SSFM will send out a Notice of Availability of the Final Environmental Assessment
to the mailing list prepared for the Pre-Assessment Consultation.
Deliverables
· Mailing List
· Pre-Assessment Consultation Package
· Public Meeting Materials
· Website Updates
· Draft and Final Public Meeting Summary Report
· Technical Studies
Page 164
10
· Responses to Public Comments during Pre-Assessment Consultation and Draft Environmental
Assessment Public Review Period
· Draft and Final Environmental Assessment and FONSI
3) Project Team
The Project Team is composed of experienced planners, architects, and engineers from SSFM and
strategically selected subcontractors.
The table below shows staff and roles that will be assigned to the project. (Note that head shots and
qualifications will be added)
Team Member Role
SSFM Staff
Austen Drake, P.E. Project Manager
Jennifer Scheffel Senior Planner
Robyn Ito P.E. Senior Civil Engineer
Michael Packard, PTOE Senior Traffic Engineer
Cheryl Soon Advisor and Quality Review
Jo-Anna Herkes Advisor and Public Outreach
Melissa May Planning and Public Outreach
Subconsultants
Ferraro Choi Architecture
Insynergy Engineering Electrical Engineering
ASM Affiliates Cultural Assessment
Geometrician Associates, LLC Biological Assessment, Flora and Fauna
4) Schedule & Milestones
The Project is expected to last up to sixteen (16) months.
Page 165
COH MTA Pāhoa Transit Hub and Library
Work Plan & Schedule
11
Task # Milestone Timeline /Due Date
TASK 1: WORK PLAN & SCHEDULE (July-August 2022)
1.1 Project Kick-off July 2022
1.1 Draft Work Plan & Schedule July 2022
1.1 Final Work Plan & Schedule August 2022
TASK 2: SITE SELECTION REPORT (September to December 2022)
2.1 – 2.4 Site visits/Initial Evaluation/Mapping of
Resources/Preliminary Report
September to October 2022
2.5 Public Outreach November 2022
2.6 Site Selection Report December 2022
TASK 3: CONCEPTUAL DESIGN (August 2022 to January 2023)
3.1 Pre-Design August to November 2022
3.2 Preliminary Concept December 2022 to January 2023
3.3 Final Concept February 2023
TASK 4: ENVIRONMENTAL ASSESSMENT (December 2022 to November 2023)
4.1 Pre-Assessment/Technical Studies December 2022 to February
2023
4.2 Draft Environmental Assessment February to June 2023
4.3 Public Meeting July 2023
4.4 Final Environmental Assessment August to November 2023
5) Questions/Information Needed from MTA/HSPLS
None at this time.
Page 166
Hele-On Fleet Plan
Large Bus Fleet Plan - Updated August 24, 2022 Submitted:8/24/2022 Approved:John Andoh
Year Fully 2022VehicleQtyYearMilesLifeDepreciatedQty Add Retire Add Retire Add Retire Add Retire Add Retire Add Retire Add Retire Add Retire Add Retire Add Retire
Gillig Phantom 10 1998 500,000 12 2010 10 -5 -5 0 -10
Gillig Phantom 16 1997 500,000 12 2009 16 -2 -12 -2 -16
Gillig Phantom 2 2000 500,000 12 2012 2 -2 0 -2
Gillig Phantom 2 2005 500,000 12 2017 2 -1 -1 -2
Gillig Phantom 4 2007 500,000 12 2019 4 0 -3 0 -1 -4
MCI 4 2010 500,000 12 2022 4 -4 -4
MCI 2 2013 500,000 12 2025 2 -2 -2
MCI 2 2014 500,000 12 2026 2 -2 -2
MCI 2 2015 500,000 12 2027 2 -2 -2
Gillig Phantom 2 1995 500,000 12 2007 2 -2 -2
Alexander Dennis Enviro500 1 2010 500,000 12 2022 1 -1 -1
Alexander Dennis Enviro500 1 1994 500,000 12 2006 1 -1 -1
ENC XHF 3 2014 500,000 12 2026 3 -3 -3
MCI 4 2022 500,000 12 2034 0 4
(1) 35-foot bus (EZ Rider II)1 2023 500,000 12 2035 0 1
(1) 35-foot bus (EZ Rider II)1 2023 500,000 12 2035 0 1
(2) 30-foot buses (EZ Rider II)2 2023 500,000 12 2035 0 2
(1) 35-foot Hybrid bus (XDE 35)1 2023 500,000 12 2035 0 1
(1) 35-foot Hybrid bus (XDE 35)1 2023 500,000 12 2035 0 1 GET Funded
(2) 40-foot Hybrid Buses 2 2024 500,000 12 2036 0 2
(3) 40-45 foot Commuter buses 3 2024 500,000 12 2036 0 3(10) 40-foot buses 10 2024 500,000 12 2036 0 5 5
(3) 40-foot buses 3 2024 500,000 12 2036 0 3
(4) 35 foot electric buses
(4) Charging Equipment 4 2025 500,000 12 2037 0 4
2021 Lo-No
Grant
(6) Hydrogen 40-foot buses
(1) One Station Infrastructure 6 2025 500,000 12 2037 0 6
2022 Lo-No
Grant
(1) 40-foot electric bus
(1) charging station 1 2025 500,000 12 2037 0 1
2022 5339
Grant
(3) 40-foot electric bus
(3) charging station 3 2025 500,000 12 2037 0 3
2022 5339
Grant
(3) 35-foot buses - Private Funded 3 2023 500,000 12 2035 0 3 GET Funded
Fleet Change 4 -13 6 -8 16 -17 19 -6 0 -5 0 -2 0 0 0 0 0 0 0 0
Total Fleet in 2022 51
Contingency/Leased Fleet 0
Adjusted Total Fleet (Total + Changes)
Grand TotalBeginning Peak Requirement Service Changes
Route ReductionsNew or Expanded RoutesEnd Peak Requirement
Spare Ratio
34343434 45 4542403952 45 45 453447
32%32%32%32%32%
34 34 34 34 34
24%18%15%53%38%
34 34 34 34 34 0 0 0 0 000000
34 34 34 34 34
45 45 45 45
0 0 0 0 0
42 40 39 52 47
FY 27
45
FY 28 FY 29 FY 30 FY 31
0 0 0 0 0
Purchased FY 22 FY 23 FY 24 FY 25 FY 26
Page 167
Hele-On Fleet Plan
Small Bus Fleet Plan - Updated August 24, 2022 Submitted:8/26/2022 Approved:John Andoh
Year Fully 2022
Vehicle Qty Year Miles Life Depreciated Qty Add Retire Add Retire Add Retire Add Retire Add Retire Add Retire Add Retire Add Retire Add Retire Add Retire
Dodge Caravan 4 2019 100,000 4 2023 4 -4
Dodge Caravan 3 2021 100,000 4 2025 3 -3Arboc Sprit of Mobility 1 2013 200,000 7 2020 1 -1El Dorado Aero Elite 4 2019 200,000 7 2026 4 -4
El Dorado Aero Elite - Hydrogen 1 2015 200,000 7 2022 1 -1El Dorado Aero Elite - Hydrogen 2 2012 200,000 7 2019 0 2 -2
(6) <30-foot buses 6 2024 500,000 12 2036 0 6(2) <30-foot buses 2 2024 200,000 7 2031 0 2Minivan42027100,000 4 2031 0 4
Minivan 3 2029 100,000 4 2033 0 3
(4) <30-foot buses 4 2026 200,000 7 2033 0 4
Fleet Change 0 -1 4 0 6 0 4 -7 4 -4 3 -3 0 0 0 0 0 0 0 0
Total Fleet in 2022 13
Contingency/Leased Fleet 0
Adjusted Total Fleet (Total + Changes)Grand Total
Beginning Peak Requirement Service ChangesRoute ReductionsNew or Expanded RoutesEnd Peak Requirement
FR and Paratransit Spare Ratio
9/1/2022 23:27
12 16 22 19 19
Purchased
33%33%38%19%
19 19
19%19%19%19%
16 16
19%19%
16 16912161616160340000000
0 000000000
16 161616
19 19191919191919
9 9 12 16 16 16
19
FY 22 FY 23 FY 24 FY 25
12 16 22 19
FY 30 FY 31FY 26 FY 27 FY 28 FY 29
Page 168
Hele-On Fleet Plan
Non-Revenue Fleet Plan - Updated August 26, 2022 Submitted:8/26/2022 Approved:John Andoh
Year Fully 2022
Vehicle Use Qty Year Miles Life Depreciated Qty Add Retire Add Retire Add Retire Add Retire Add Retire Add Retire Add Retire Add Retire Add Retire Add Retire
2020 FORD EXPLORER #1FMSK8BB8LGB12813 CH3604 Mass Transit Administrator & General Manager 1 2020 100,000 8 2028 1 -1
07 FORD E-450 VAN 1FDXE45S970A56097 CH3606 Mechanics 1 2007 100,000 8 2015 1 -1
'94 P/U TRUCK #1GCGC24M7B2133657 CH1096 Mechanics 1 1994 100,000 8 2002 1 -1
FORD F350 4X4 SUPERCAB F/B #09871 CH3151 Mechanics 1 2003 100,000 8 2011 1 -1FORD F350 4X4 SUPERCAB F/B #09870 CH3152 Mechanics 1 2003 100,000 8 2011 1 -12014 FORD FOCUS 4DR #1FADP3F29EL219588 CH3725 Administrative Staff 1 2014 100,000 8 2022 1 -1FORD EXPEDITION 1FMPU16506LA35586 CH2437 Administrative Staff (Mo'oheau Bus Terminal)1 2006 100,000 8 2014 1 -1
2018 FORD F-350 TRUCK JED02425 CH3471 Mechanics 1 2018 100,000 8 2026 1 -1
Replacement Shop Truck Mechanics 4 2023 100,000 8 2031 0 4
Replacement Shop Truck Mechanics 1 2026 100,000 8 2034 0 1
Replacement Administrator Vehicle Mass Transit Administrator & General Manager 1 2029 100,000 8 2037 0 1Replacement Office Vehicle Administrative Staff 3 2024 100,000 8 2032 0 1 2Expansion Driver Relief Vehicles Contracted Bus Operators for Relief 4 2023 100,000 8 2031 0 4
Fleet Change 0 -2 9 -3 2 -1 0 0 0 0 1 -1 0 0 1 -1 0 0 0 0
Total Fleet in 2022 8
Contingency/Leased Fleet 0
Adjusted Total Fleet (Total + Changes)Grand Total
9/1/2022 23:27
13 13 13 131313131313612131313
0
13
0 0 0 0
6 12 13 13 13
FY 27 FY 28 FY 29 FY 30 FY 31
0 0 0 0 0
Purchased FY 22 FY 23 FY 24 FY 25 FY 26
Page 169
Hele-On Fleet Plan
8/26/2022 2022 2023 2024 2025 2026 2027 2028 2029 2030 2031Large Bus Mode Year
Gillig Phantom 10 Fixed Route 1998 10 10 5
Gillig Phantom 16 Fixed Route 1997 16 14 14 2
Gillig Phantom 2 Fixed Route 2000 2
Gillig Phantom 2 Fixed Route 2005 2 1 1 1
Gillig Phantom 4 Fixed Route 2007 4 4 1 1
MCI 4 Commuter Bus 2010 4
MCI 2 Commuter Bus 2013 2 2 2 2
MCI 2 Commuter Bus 2014 2 2 2 2 2
MCI 2 Commuter Bus 2015 2 2 2 2 2 2
Gillig Phantom 2 Fixed Route 1995 2
Alexander Dennis Enviro500 1 Commuter Bus 2010 1
Alexander Dennis Enviro500 1 Commuter Bus 1994 1
ENC XHF 3 Fixed Route 2014 3 3 3 3 3
MCI 4 Commuter Bus 2022 4 4 4 4 4 4 4 4 4 4
(1) 35-foot bus (EZ Rider II)1 Fixed Route 2023 1 1 1 1 1 1 1 1 1
(1) 35-foot bus (EZ Rider II)1 Fixed Route 2023 1 1 1 1 1 1 1 1 1
(2) 30-foot buses (EZ Rider II)2 Fixed Route 2023 2 2 2 2 2 2 2 2 2
(1) 35-foot Hybrid bus (XDE 35)1 Fixed Route 2023 1 1 1 1 1 1 1 1 1
(1) 35-foot Hybrid bus (XDE 35)1 Fixed Route 2023 1 1 1 1 1 1 1 1 1
(2) 40-foot Hybrid Buses 2 Fixed Route 2024 2 2 2 2 2 2 2 2
(3) 40-45 foot Commuter buses 3 Commuter Bus 2024 3 3 3 3 3 3 3 3
(10) 40-foot buses 10 Fixed Route 2024 5 10 10 10 10 10 10 10
(3) 40-foot buses 3 Commuter Bus 2024 3 3 3 3 3 3 3 3
(4) 35 foot electric buses
(4) Charging Equipment 4 Fixed Route 2025 4 4 4 4 4 4 4
(6) Hydrogen 40-foot buses
(1) One Station Infrastructure 6 Fixed Route 2025 6 6 6 6 6 6 6
(1) 40-foot electric bus
(1) charging station 1 Fixed Route 2025 1 1 1 1 1 1 1
(3) 40-foot electric bus
(3) charging station 3 Fixed Route 2025 3 3 3 3 3 3 3(3) 35-foot buses - Private Funded 3 Fixed Route 2023 3 3 3 3 3 3 3 3
Total 51 42 40 39 52 47 45 45 45 45 45
8/26/2022 2022 2023 2024 2025 2026 2027 2028 2029 2030 2031
Small Bus Year
Dodge Caravan 4 Paratransit 2019 4 4 4 4
Dodge Caravan 3 Paratransit 2021 3 3 3 3 3 3
Arboc Sprit of Mobility 1 Flex Route 2013 1
El Dorado Aero Elite 4 Flex Route 2019 4 4 4 4 4
El Dorado Aero Elite - Hydrogen 1 Fixed Route 2015 1 1 1 1
El Dorado Aero Elite - Hydrogen 2 Fixed Route 2012 2 2
(6) <30-foot buses 6 Fixed Route 2024 6 6 6 6 6 6 6 6
(2) <30-foot buses 2 Flex Route 2024 2 2 2 2 2 2 2 2 2
Minivan 4 Paratransit 2027 4 4 4 4 4 4 4
Minivan 3 Paratransit 2029 3 3 3 3 3(4) <30-foot buses 4 Flex Route 2026 4 4 4 4 4 4
15 Total 13 12 16 22 19 19 19 19 19 19 19
Page 170
Hele-On Fleet Plan LARGE BUS
Item 2022 2023 2024 2025 2026 2027 2028 2029 2030 2031
Total Vehicle Fleet 42 40 39 52 47 45 45 45 45 45
Vehicles Loaned 0 0 0 0 0 0 0 0 0 0
Net Fleet Availability 42 40 39 52 47 45 45 45 45 45Additional Vehicles Required 0 0 0 0 0 0 0 0 0 0
Peak Service Requirements 34 34 34 34 34 34 34 34 34 34Spare Vehicles Required
(The 20 percent rule applies to
agencies operating more 50 or
more fixed route revenue
vehicles)
7 7 7 7 7 7 7 7 7 7
Spare Vehicles Available
(Current Compliment)8 6 5 18 13 11 11 11 11 11
Contingency Fleet 0 0 0 0 0 0 0 0 0 0
Spare Ratio 24%18%15%53%38%32%32%32%32%32%
Disposals -13 -8 -17 -6 -5 -2 0 0 0 0
Acquisitions 4 6 16 19 0 0 0 0 0 0
Comment
Service
enhancements
implemented on
September 5, 2021
with additional Route 90 trip and
add Route 12 May
1, 2022
Restore Route 1
due to bridge
opening
No service
changes.
No service
changes.
No service
changes.
No service
changes.
No service
changes.
No service
changes.
No service
changes.
No service
changes.
Notes:
Fleet plan assumes no additional service growth beyond adding FY 23 service growth.
Produced by MTA on: 9/1/2022 23:27
Page 171
Hele-On Fleet Plan SMALL BUS
Item 2022 2023 2024 2025 2026 2027 2028 2029 2030 2031
Total Vehicle Fleet 12 16 22 19 19 19 19 19 19 19
Vehicles Loaned 0 0 0 0 0 0 0 0 0 0
Net Fleet Availability 12 16 22 19 19 19 19 19 19 19
Additional Vehicles Required 0 0 0 0 0 0 0 0 0 0
Peak Service Requirements 9 9 12 16 16 16 16 16 16 16
Fixed Route Peak Service
Requirements 4 4 7 10 10 10 10 10 10 10
Demand Response Peak Service
Requirements 5 5 5 6 6 6 6 6 6 6
Spare Vehicles Required
(The 20 percent rule applies to
agencies operating more 50 or
more fixed route revenue
vehicles)
1 1 1 2 2 2 2 2 2 2
Spare Vehicles Available
(Current Compliment)3 7 10 3 3 3 3 3 3 3
Contingency Fleet 0 0 0 0 0 0 0 0 0 0
Net Fleet 3 7 10 3 3 3 3 3 3 3
Spare Ratio 33%78%83%19%19%19%19%19%19%19%
Disposals -1 0 0 -7 -4 -3 0 0 0 0
Acquisitions 0 4 6 4 4 3 0 0 0 0
Comment
Service
enhancements
implemented on
September 5, 2021 with Routes 60,
301, 402, 403
using small bus
Implement Routes
202, 203, 204
Microtransit using
small bus
Shift Routes 12,
401, 102, 103, 104
to small bus from
large bus
Shift Routes 202,
203, 204 to large
bus due to
retirement of
cutaway hydrogen
buses
No service
changes.
No service
changes.
No service
changes.
No service
changes.
No service
changes.
No service
changes.
Notes:
Fleet plan assumes no additional service growth beyond adding FY 23 service growth.
Produced by Hele-On on: 9/1/2022 23:27
Page 172
Hele-On Fleet Plan LARGE BUS
Item 2022 2023 2024 2025 2026 2027 2028 2029 2030 2031
Total Vehicle Fleet 42 40 39 52 47 45 45 45 45 45
Peak Service Requirements 34 34 34 34 34 34 34 34 34 34
Disposals 13 8 17 6 5 2 0 0 0 0
Acquisitions 4 6 16 19 0 0 0 0 0 0
Hele-On Fleet Plan SMALL BUS
Item 2022 2023 2024 2025 2026 2027 2028 2029 2030 2031
Total Vehicle Fleet 12 16 22 19 19 19 19 19 19 19
Peak Service Requirements 9 9 12 16 16 16 16 16 16 16
Disposals 1 0 0 7 4 3 0 0 0 0
Acquisitions 0 4 6 4 4 3 0 0 0 0
Page 173
0
10
20
30
40
50
60
2022 2023 2024 2025 2026 2027 2028 2029 2030 2031
Large Bus
Total Vehicle Fleet Peak Service Requirements Disposals Acquisitions
Page 174
0
5
10
15
20
25
2022 2023 2024 2025 2026 2027 2028 2029 2030 2031
Small Bus
Total Vehicle Fleet Peak Service Requirements Disposals Acquisitions
Page 175
Vehicle
Number
Vehicle
Year Make/Model or Vehicle Description Date in Service Condition
Replacement
Date
Ambulatory
Capacity
Wheelchair
Spaces Grant
Funding
Source
Original
Federal
Share
Out of
Service
Federal
Useful
Life (yr)
Actual
Service
(yr)
6/1/2022
Remaining
Years
Remaining %
based on
Years
Actaul
Mileage -
6/15/2022
Minimum
Useful Life
Mileage
Remaining
% based on
miles
Total Federal
Share
Remaining
Federal Share
based on years
Remaining
Federal Share
Based on Miles
Total Cost Per
Vehicle
Local Share
Cost
Local Share on
Years
Local Share on
Miles
240 1998 1998 Gillig Phantom 5/1/2021 Fair 29 2 5307 80%12 24 -12 -100.00%977,803 500,000 -95.56% $ - $ - $ - -$ -$ $ - -$
241 1998 1998 Gillig Phantom 5/1/2021 Fair 29 2 5307 80%12 24 -12 -100.00%947,439 500,000 -89.49% $ - $ - $ - -$ -$ $ - -$
242 1998 1998 Gillig Phantom 5/1/2021 Fair 29 2 5307 80%12 24 -12 -100.00%966,476 500,000 -93.30% $ - $ - $ - -$ -$ $ - -$
243 1998 1998 Gillig Phantom 5/1/2021 Fair 29 2 5307 80%12 24 -12 -100.00%945,579 500,000 -89.12% $ - $ - $ - -$ -$ $ - -$
244 1998 1998 Gillig Phantom 5/1/2021 Fair 29 2 5307 80%12 24 -12 -100.00%929,245 500,000 -85.85% $ - $ - $ - -$ -$ $ - -$
245 1998 1998 Gillig Phantom 5/1/2021 Fair 29 2 5307 80%12 24 -12 -100.00%918,148 500,000 -83.63% $ - $ - $ - -$ -$ $ - -$
246 1998 1998 Gillig Phantom 5/1/2021 Fair 29 2 5307 80%12 24 -12 -100.00%914,658 500,000 -82.93% $ - $ - $ - -$ -$ $ - -$
247 1998 1998 Gillig Phantom 5/1/2021 Fair 29 2 5307 80%12 24 -12 -100.00%920,316 500,000 -84.06% $ - $ - $ - -$ -$ $ - -$
248 1998 1998 Gillig Phantom 5/1/2021 Fair 29 2 5307 80%12 24 -12 -100.00%904,041 500,000 -80.81% $ - $ - $ - -$ -$ $ - -$
249 1998 1998 Gillig Phantom 5/1/2021 Fair 29 2 5307 80%12 24 -12 -100.00%934,900 500,000 -86.98% $ - $ - $ - -$ -$ $ - -$
301 1997 1997 Gillig Phantom TBD Fair 45 + 19 2 5307 80%12 25 -13 -108.33%776,663 500,000 -55.33% $ - $ - $ - -$ -$ $ - -$
302 1997 1997 Gillig Phantom TBD Fair 45 + 19 2 5307 80%12 25 -13 -108.33%753,627 500,000 -50.73% $ - $ - $ - -$ -$ $ - -$
303 1997 1997 Gillig Phantom TBD Fair 45 + 19 2 5307 80%12 25 -13 -108.33%770,852 500,000 -54.17% $ - $ - $ - -$ -$ $ - -$
304 1997 1997 Gillig Phantom TBD Fair 45 + 19 2 5307 80%12 25 -13 -108.33%775,726 500,000 -55.15% $ - $ - $ - -$ -$ $ - -$
307 1997 1997 Gillig Phantom TBD Fair 45 + 19 2 5307 80%12 25 -13 -108.33%764,442 500,000 -52.89% $ - $ - $ - -$ -$ $ - -$
310 1997 1997 Gillig Phantom TBD Fair 45 + 19 2 5307 80%12 25 -13 -108.33%767,170 500,000 -53.43% $ - $ - $ - -$ -$ $ - -$
312 1997 1997 Gillig Phantom TBD Fair 45 + 19 2 5307 80%12 25 -13 -108.33%731,287 500,000 -46.26% $ - $ - $ - -$ -$ $ - -$
314 1997 1997 Gillig Phantom TBD Fair 45 + 19 2 5307 80%12 25 -13 -108.33%764,801 500,000 -52.96% $ - $ - $ - -$ -$ $ - -$
315 1997 1997 Gillig Phantom TBD Fair 45 + 19 2 5307 80%12 25 -13 -108.33%784,842 500,000 -56.97% $ - $ - $ - -$ -$ $ - -$
317 1997 1997 Gillig Phantom TBD Fair 45 + 19 2 5307 80%12 25 -13 -108.33%776,639 500,000 -55.33% $ - $ - $ - -$ -$ $ - -$
320 1997 1997 Gillig Phantom TBD Fair 45 + 19 2 5307 80%12 25 -13 -108.33%776,745 500,000 -55.35% $ - $ - $ - -$ -$ $ - -$
322 1997 1997 Gillig Phantom TBD Fair 45 + 19 2 5307 80%12 25 -13 -108.33%763,071 500,000 -52.61% $ - $ - $ - -$ -$ $ - -$
323 1997 1997 Gillig Phantom TBD Fair 45 + 19 2 5307 80%12 25 -13 -108.33%778,821 500,000 -55.76% $ - $ - $ - -$ -$ $ - -$
341 1997 1997 Gillig Phantom 8/1/2017 Fair 45 + 19 2 5307 80%12 25 -13 -108.33%926,703 500,000 -85.34% $ - $ - $ - -$ -$ $ - -$
342 1997 1997 Gillig Phantom 8/1/2017 Fair 45 + 19 2 5307 80%12 25 -13 -108.33%884,573 500,000 -76.91% $ - $ - $ - -$ -$ $ - -$
345 1997 1997 Gillig Phantom 8/1/2017 Fair 45 + 19 2 5307 80%12 25 -13 -108.33%884,573 500,000 -76.91% $ - $ - $ - -$ -$ $ - -$
402 2000 2000 Gillig Phantom 11/1/2000 Fair 45 + 19 2 5311 80%12 22 -10 -83.33%616,966 500,000 -23.39% $ 234,654.28 $ (195,545.23) $ (54,893.15)282,716.00$ 48,061.72$ $ (40,051.43)(11,243.17)$
405 2000 2000 Gillig Phantom 11/1/2000 Fair 45 + 19 2 5311 80%12 22 -10 -83.33%455,428 500,000 8.91% $ 234,654.28 $ (195,545.23) $ 20,918.02 282,716.00$ 48,061.72$ $ (40,051.43)4,284.41$
406 2005 2005 Gillig Phantom 12/1/2005 Fair 45 + 19 2 5311 80%12 17 -5 -41.67%488,187 500,000 2.36% $ 247,688.60 $ (103,203.58) $ 5,851.89 298,420.00$ 50,731.40$ $ (21,138.08)1,198.58$
408 2005 2005 Gillig Phantom 12/1/2005 Fair 45 + 19 2 5311 80%12 17 -5 -41.67%648,459 500,000 -29.69% $ 247,688.60 $ (103,203.58) $ (73,543.20)298,420.00$ 50,731.40$ $ (21,138.08)(15,063.07)$
409 2007 2007 Gillig Phantom 10/23/2007 Fair 45 + 19 2 5311 80%12 15 -3 -25.00%525,619 500,000 -5.12% $ 270,826.51 $ (67,706.63) $ (13,876.61)326,297.00$ 55,470.49$ $ (13,867.62)(2,842.20)$
410 2007 2007 Gillig Phantom 10/23/2007 Fair 45 + 19 2 5311 80%12 15 -3 -25.00%549,546 500,000 -9.91% $ 270,826.51 $ (67,706.63) $ (26,836.74)326,297.00$ 55,470.49$ $ (13,867.62)(5,496.68)$
411 2007 2007 Gillig Phantom 10/23/2007 Fair 45 + 19 2 5311 80%2017 12 15 -3 -25.00%389,212 500,000 22.16% $ 270,826.51 $ (67,706.63) $ 60,008.65 326,297.00$ 55,470.49$ $ (13,867.62)12,290.93$
412 2007 2007 Gillig Phantom 10/23/2007 Fair 45 + 19 2 5311 80%2017 12 15 -3 -25.00%497,567 500,000 0.49% $ 270,826.51 $ (67,706.63) $ 1,317.84 326,297.00$ 55,470.49$ $ (13,867.62)269.92$
601 2010 2010 MCI D4000 11/1/2009 Fair 50 + 19 2 5311 80%12 12 0 0.00%581,946 500,000 -16.39% $ 382,778.80 $ - $ (62,734.38)450,328.00$ 67,549.20$ $ - (11,070.77)$
602 2010 2010 MCI D4000 11/1/2009 Fair 50 + 19 2 5311 80%12 12 0 0.00%643,237 500,000 -28.65% $ 382,778.80 $ - $ (109,656.17)450,328.00$ 67,549.20$ $ - (19,351.09)$
604 2010 2010 MCI D4000 11/1/2009 Fair 50 + 19 2 5311 80%12 12 0 0.00%452,964 500,000 9.41% $ 382,778.80 $ - $ 36,008.77 450,328.00$ 67,549.20$ $ - 6,354.49$
605 2010 2010 MCI D4000 11/1/2009 Fair 50 + 19 2 5311 80%12 12 0 0.00%662,275 500,000 -32.46% $ 382,778.80 $ - $ (124,230.86)450,328.00$ 67,549.20$ $ - (21,923.09)$
608 2013 2013 MCI D4000 9/1/2012 Fair 50 + 19 2 5311 80%12 9 3 25.00%389,133 500,000 22.17% $ 446,188.71 $ 111,547.18 $ 98,935.21 524,927.89$ 78,739.18$ $ 19,684.80 17,459.15$
609 2013 2013 MCI D4000 9/1/2012 Poor 50 2 5311 80%2017 12 5 7 58.33%370,409 500,000 25.92% $ 419,942.40 $ 244,966.40 $ 108,841.51 524,928.00$ 104,985.60$ $ 61,241.60 27,210.38$
610 2014 2014 MCI D4000 11/1/2013 Fair 50 + 19 2 5311 80%12 8 4 33.33%439,726 500,000 12.05% $ 466,973.00 $ 155,657.67 $ 56,292.66 549,380.00$ 82,407.00$ $ 27,469.00 9,934.00$
611 2014 2014 MCI D4000 11/1/2013 Fair 50 + 19 2 5311 80%12 8 4 33.33%431,738 500,000 13.65% $ 466,973.00 $ 155,657.67 $ 63,753.02 549,380.00$ 82,407.00$ $ 27,469.00 11,250.53$
612 2015 2015 MCI D4000 8/1/2015 Fair 50 + 19 2 5311 80%12 7 5 41.67%450,147 500,000 9.97% $ 484,717.37 $ 201,965.57 $ 48,329.23 570,255.73$ 85,538.36$ $ 35,640.98 8,528.69$
613 2015 2015 MCI D4000 81/2015 Fair 50 + 19 2 5311 80%12 7 5 41.67%388,410 500,000 22.32% $ 484,717.37 $ 201,965.57 $ 108,179.22 570,255.73$ 85,538.36$ $ 35,640.98 19,090.45$
667 1995 1995 Gillig Phantom 9/1/2014 Fair 45 + 19 2 5307 80%12 27 -15 -125.00%756,820 500,000 -51.36% $ - $ - $ - -$ -$ $ - -$
699 1995 1995 Gillig Phantom 9/1/2014 Fair 45 + 19 2 5307 80%12 27 -15 -125.00%773,092 500,000 -54.62% $ - $ - $ - -$ -$ $ - -$
801 2014 2014 El Doradio XHF 10/1/2014 Fair 42 2 5311 80%2018 12 4 8 66.67%250,630 500,000 49.87% $ 382,739.70 $ 255,159.80 $ 190,887.60 450,282.00$ 67,542.30$ $ 45,028.20 33,686.05$
802 2014 2014 El Doradio XHF 10/1/2014 Fair 42 2 5311 80%2018 12 4 8 66.67%298,209 500,000 40.36% $ 360,225.60 $ 240,150.40 $ 145,380.57 450,282.00$ 90,056.40$ $ 60,037.60 36,345.14$
803 2014 2014 El Doradio XHF 10/1/2014 Fair 42 3 5311 80%2018 12 4 8 66.67%222,215 500,000 55.56% $ 360,225.60 $ 240,150.40 $ 200,130.54 450,282.00$ 90,056.40$ $ 60,037.60 50,032.63$
60 2019 2019 Dodge PVAN 5/1/2021 Excellent 6 2 None 0%4 3 1 25.00%0 100,000 100.00% $ - $ - $ - 68,072.00$ 68,072.00$ $ 17,018.00 68,072.00$
61 2019 2019 Dodge PVAN 5/1/2021 Excellent 6 2 None 0%4 3 1 25.00%224 100,000 99.78% $ - $ - $ - 68,072.00$ 68,072.00$ $ 17,018.00 67,919.52$
62 2019 2019 Dodge PVAN 5/1/2021 Excellent 6 2 None 0%4 3 1 25.00%802 100,000 99.20% $ - $ - $ - 68,072.00$ 68,072.00$ $ 17,018.00 67,526.06$
63 2019 2019 Dodge PVAN 5/1/2021 Excellent 6 2 None 0%4 3 1 25.00%103 100,000 99.90% $ - $ - $ - 68,072.00$ 68,072.00$ $ 17,018.00 68,001.89$
64 2019 2019 Dodge PVAN 12/1/2021 Excellent 6 2 None 0%4 3 1 25.00%49 100,000 99.95% $ - $ - $ - 68,072.00$ 68,072.00$ $ 17,018.00 68,038.64$
65 2019 2019 Dodge PVAN 12/1/2021 Excellent 6 2 None 0%4 3 1 25.00%93 100,000 99.91% $ - $ - $ - 68,072.00$ 68,072.00$ $ 17,018.00 68,008.69$
66 2019 2019 Dodge PVAN 12/1/2021 Excellent 6 2 None 0%4 3 1 25.00%71 100,000 99.93% $ - $ - $ - 68,072.00$ 68,072.00$ $ 17,018.00 68,023.67$
106 2013 2013 Chevy (Arboc Sprit of Mobility)9/1/2018 Poor 14 2 5311 80%5/1/2022 7 9 -2 -28.57%116,967 200,000 41.52% $ - $ - $ - -$ -$ $ - -$
107 2019 2019 El Dorado Aero Elite 5/1/2020 Good 25 + 6 2 5339 80%7 3 4 57.14%37,609 200,000 81.20% $ 185,971.80 $ 106,269.60 $ 151,000.73 232,464.75$ 46,492.95$ $ 26,567.40 37,750.18$
108 2019 2019 El Dorado Aero Elite 5/1/2020 Good 25 + 6 2 5339 80%7 3 4 57.14%65,851 200,000 67.07% $ 185,971.80 $ 106,269.60 $ 124,739.65 232,464.75$ 46,492.95$ $ 26,567.40 31,184.91$
109 2019 2019 El Dorado Aero Elite 5/1/2020 Good 25 + 6 2 5339 80%7 3 4 57.14%47,144 200,000 76.43% $ 185,971.80 $ 106,269.60 $ 142,134.53 232,464.75$ 46,492.95$ $ 26,567.40 35,533.63$
110 2019 2019 El Dorado Aero Elite 5/1/2020 Good 25 + 6 2 5339 80%7 3 4 57.14%58,350 200,000 70.83% $ 185,971.80 $ 106,269.60 $ 131,714.53 232,464.75$ 46,492.95$ $ 26,567.40 32,928.63$
111 2015 2015 El Dorado Aero Elite 6/1/2022 Good 21 + 6 2 None 0%7 7 0 0.00%1,221 200,000 99.39% $ - $ - $ - 667,000.00$ 667,000.00$ $ - 662,927.97$
112 2012 2012 El Dorado Aero Elite Fair 25 + 6 2 None 0%2014 7 10 -3 -42.86%0 200,000 100.00% $ - $ - $ - 550,000.00$ 550,000.00$ $ (235,714.29)550,000.00$
113 2012 2012 El Dorado Aero Elite Fair 25 + 6 2 None 0%2014 7 10 -3 -42.86%0 200,000 100.00% $ - $ - $ - 550,000.00$ 550,000.00$ $ (235,714.29)550,000.00$
Small Bus Fleet
Large Bus Fleet
Page 176
Bus#Description/Model Size
Age
of
Vehicle
Milesasof
852021 RetirementDate ReplacementBus TypeofVehicle
PV1 2019DodgePVAN Van 2 4,134 None 4Yrs/100,000miles
PV2 2019DodgePVAN Van 2 224 None 4Yrs/100,000miles
PV3 2019DodgePVAN Van 2 802 None 4Yrs/100,000miles
PV4 2019DodgePVAN Van 2 103 None 4Yrs/100,000miles
PV5 2019DodgePVAN Van 0 49 None 4Yrs/100,000miles
PV6 2019DodgePVAN Van 0 93 None 4Yrs/100,000miles
PV 7 2019DodgePVAN Van 0 71 None 4Yrs/100,000miles
106 2013Chevy(ArbocSprit ofMobility) 26 Ft 8 116,967 2022 Retire 7years/200,000 miles
107 2019El Doradao AeroElite 28Ft 2 37,609 2025 New<30Foot Bus 7years/200,000 miles
108 2019El Doradao AeroElite 28Ft 2 65,851 2025 New<30Foot Bus 7years/200,000 miles
109 2019El Doradao AeroElite 28Ft 2 47,144 2025 New<30Foot Bus 7years/200,000 miles
110 2019El Doradao AeroElite 28Ft 2 58,350 2025 New<30Foot Bus 7years/200,000 miles
111 2019El Doradao AeroEliteHydrogen 26Ft 2 1,101 2025 NewFlyerHydrogen40Foot Bus(3) 7years/200,000 miles
240 1998Gillig Phantom 30Ft 23 977,803 2023 EZRiderII30Foot 12years/500,000 miles
241 1998Gillig Phantom 30Ft 23 947,439 2023 EZRiderII30Foot 12years/500,000 miles
242 1998Gillig Phantom 30Ft 23 966,476 2023 EZRider II35Foot 12years/500,000 miles
243 1998Gillig Phantom 30Ft 23 945,579 2023 EZRiderII35Foot 12years/500,000 miles
244 1998Gillig Phantom 30Ft 23 929,245 2023 NewFlyerXclesorDE35Foot 12years/500,000 miles
245 1998Gillig Phantom 30Ft 23 918,148 2023 NewFlyerXclesorDE35Foot 12years/500,000 miles
246 1998Gillig Phantom 30Ft 23 914,658 2023 Retire 12years/500,000 miles
247 1998Gillig Phantom 30Ft 23 920,316 2023 Retire 12years/500,000 miles
248 1998 GilligPhantom 30Ft 23 904,041 2023 Retire 12years/500,000 miles
249 1998Gillig Phantom 30Ft 23 934,900 2023 Retire 12years/500,000 miles
301 1997Gillig Phantom 40Ft 25 776,663 2024 40Foot Bus 12years/500,000 miles
302 1997Gillig Phantom 40Ft 25 753,627 2024 40Foot Bus 12years/500,000 miles
303 1997Gillig Phantom 40Ft 25 770,852 2024 40Foot Bus 12years/500,000 miles
304 1997Gillig Phantom 40Ft 25 775,726 2024 40 FootBus 12years/500,000 miles
307 1997Gillig Phantom 40Ft 25 764,442 2024 40Foot Bus 12years/500,000 miles
310 1997Gillig Phantom 40Ft 25 767,170 2023 40Foot Bus 12years/500,000 miles
312 1997Gillig Phantom 40Ft 25 731,287 2023 40Foot Bus 12years/500,000 miles
314 1997Gillig Phantom 40Ft 25 764,801 2023 40Foot Bus 12years/500,000 miles
315 1997Gillig Phantom 40Ft 25 784,842 2024 40FootBus 12years/500,000 miles
317 1997 GilligPhantom 40Ft 25 776,639 2024 40Foot Bus 12years/500,000 miles
MTAFleetasof9/1/2022
Page 177
320 1997Gillig Phantom 40Ft 25 776,745 2024 40Foot Bus 12years/500,000 miles
322 1997Gillig Phantom 40Ft 25 763,071 2023 Retire 12years/500,000 miles
323 1997Gillig Phantom 40Ft 25 778,821 2023 Retire 12years/500,000 miles
341 1997Gillig Phantom 40Ft 24 926,703 2022 HonoluluBuses300s 12years/500,000 miles
342 1997Gillig Phantom 40Ft 24 884,573 2023 40Foot Bus 12years/500,000 miles
406 2005Gillig Phantom 40Ft 16 488,187 2022 HonoluluBuses300s 12years/500,000 miles
408 2005Gillig Phantom 40Ft 16 648,459 2024 40FootHybrid 12years/500,000 miles
409 2007Gillig Phantom 40Ft 14 525,619 2023 45Foot Commuter 12years/500,000 miles
410 2007Gillig Phantom 40Ft 14 549,546 2023 45Foot Commuter 12years/500,000 miles
411 2007Gillig Phantom 40Ft 14 389,212 2024 40Foot Hybrid 12years/500,000 miles
412 2007Gillig Phantom 40Ft 14 497,567 2023 40Foot Bus 12years/500,000 miles
601 2010MCID4000 40 Ft 11 581,946 2022 MCID4000 12years/500,000 miles
602 2010MCID4000 40 Ft 11 643,237 2022 MCID4000 12years/500,000 miles
604 2010MCID4000 40Ft 11 452,964 2022 MCID4000 12years/500,000 miles
605 2010MCID4000 40 Ft 11 662,275 2022 MCID4000 12years/500,000 miles
608 2013MCID4000 40 Ft 8 389,133 2023 45Foot Commuter 12years/500,000 miles
610 2014MCID4000 40 Ft 7 439,726 2025 Retire 12years/500,000 miles
611 2014MCID4000 40 Ft 7 431,738 2025 Retire 12years/500,000 miles
612 2015MCID4000 40 Ft 6 450,147 2026 Retire 12years/500,000 miles
613 2015MCID4000 40 Ft 6 388,410 2026 Retire 12years/500,000 miles
801 2014ElDoradio XHF 34Ft 7 250,630 2025 Retire 10years/350,000 miles
802 2014El DoradioXHF 34Ft 7 298,209 2025 Retire 10years/350,000 miles
803 2014El DoradioXHF 34Ft 7 222,215 2025 Retire 10years/350,000 miles
609 2013MCID4000 40 Ft 8 370,409 2024 Retire 12years/500,000 miles
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