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HomeMy WebLinkAboutPL-INT-2023-005740 06.30.23 STRATEGIES 360 CAT PL.3 DeVera, Ashley From: Honey Maltin-Wisot <honeymw@strategies360.com> Sent: Friday, June 30, 2023 1:09 PM To: Planning Internet Mail Subject: Provider of professional services application for consideration Attachments: Planning Hawaii County Proposal 2023.pdf Categories: Yellow Category Aloha, Thank you for the opportunity to submit our application for consideration as a professional services provider for the County of Hawai'i Planning Department. We would like to be considered for the following service: • PL.3)Community Planning(Community Planning Assistant: project management support, community organizing, public participation, meeting facilitation) Mahalo, ctizEc HONEY MALTIN-WISOT Director of Communications, Hawai`i C 808.445.0696 850 RICHARDS STREET SUITE 300 HONOLULU, HI 96813 STRATEGIES360,COM 1 ^+ ' Vie. i•., iro fif ''' , ., dIP ' ' e 16 STATEMENT OF / 0 '-' , ...„ , ,,,- mop QUALIFICATIONS. ria.. NOTICE TO PROVIDERS OF PROFESSIONAL SERVICES , " FISCAL YEAR 2023- 2024 : , :' ''' u4 .7 . �sgrsi,',, PREPARED FOR: ���_� Mr. Zendo Kern, Planning Director s *: � + *� j * County of Hawai'i Department of Planning _ � = 101 Pauahi Street, Suite 3 �,:4`=✓ ; •. Hilo, Hawaii 96720 �F0-P: 42 w /r I Strategies 360 Hawaii 850 Richards St., Suite 300 Honolulu, HI 96813 Strategies360.corn r 0 'Pg:t :amu G, ECt Viimeu MU ,_min TABLE OF ,, .,..,..„ ,,„,,,,,, ...,,,, .i .„, .. -° CONTENTS ., r . . • -4,4 kit, Statement of Interest 3 ' 91111,0 Company Overview 4 , ' ' '11) .fit, I ,» ii„0 Overview of Services Provided 5 Community Planning/Public Affairs 9 ` Projects & References 10 FA4" 1 Our Team 17 v . . 0 fli m al w, a Mr. Zendo Kern. Director Department of Planning County of Hawaii 101 Pauahi Street, Suite 3 Hilo, HI 96720 RE: Statement of Interest & Qualifications FY 2023-24 Notice to Providers of Professional Services June 30, 2023 Dear Mr. Kern, Mahalo for the opportunity for allowing Strategies 360 (S360) to submit our Statement of Interest to provide professional services to the County of Hawaii Department of Research and Development for fiscal year 2023-2024. S360 would like to be considered for the following categories of service: PL.3) Community Planning (Community Planning Assistant: project management support, community organizing, public participation, meeting facilitation) S360 Hawaii is one of over 20 locations throughout the United States, Canada, and Indonesia. We are a fully-integrated, multi-disciplined strategic communications and public affairs firm. Our Downtown Honolulu office opened in 2016 and works directly with our headquarters in Seattle, Washington, as well as our offices in 12 other states and Washington, D.C. Our company is comprised of over 200 experts in their fields, with six full-time employees who call Hawai`i home. Our team of professionals boasts unrivaled expertise in public relations, public affairs, government affairs, coalition building, communications, media relations and strategy, integrated marketing, creative development, social media, advertising, and research- driven messaging. We are proud of our award-winning research team skilled at quantitative and qualitative analysis across a broad spectrum of focus areas and subject matter. We look forward to the opportunity to work with your department if we are selected. Please feel free to contact us with any questions or requests for additional information. Mahalo for your time and consideration. PRIMARY CONTACT: SECONDARY CONTACT: HONEY MALTIN-WISOT WILL KANE Director of Communications, S360 Hawai`i Senior Vice President 808.445.0696 808.291.1869 Email: honeymw@a strategies360.com Email: willk@a strategies360.com STRATEGIES 360 • 850 RICHARDS STREET, SUITE 300 • HONOLULU, HI 96813 WE ARE A FULLY INTEGRATED STRATEGIC COMMUNICATIONS & PUBLIC AFFAIRS FIRM From the start, we set out to create something new. We've redefined the best practices of public policy, business, strategic communications, and marketing by blending them. By offering more _ services under one roof, we guarantee every client a seamless, tailored approach. With people on the ground in 13 states, Washington D.C., and Vancouver B.C., we have a lens into the distinct regional k, character and unique business and political L. trends of each state. Combined with our _. regional footprint of influence and perspective, Strategies 360 (5360) offers a reach you won't find anywhere else. Strategies 360 (S36o) is a fully integrated We've orchestrated strategic multi-disciplined strategic communications efforts that are big and communications and public affairs small, high profile, and under the radar. A company. core component of our business model is the recognition that in order to maximize Our team has unrivaled expertise in success, organizations must create the communications, media relations, media environment for success with stakeholder strategy, public policy, strategic and constituency groups. positioning, integrated marketing, creative development, social media, advertising, business strategy, market research and polling, coalition building, and compelling, research-driven messaging. PAGE 4 lWE ARE g7j7i7/ A FULLY INTEGRATED STRATEGIC COMMUNICATIONS & PUBLIC AFFAIRS FIRM / MARKETING AND ADVERTISING , 4444*- DESIGN AND COPY WEB ENGINEERING ' i _1 7''''''‘Atfik DIGITAL MARKETING -: \\„, 4 BRAND AND CREATIVE STRATEGY VIDEO PRODUCTION , µ;. fife, COMMUNICATIONS dPil :1 REPUTATION MANAGEMENT CRISIS COMMUNICATIONS A ',' ::,, ( 1 E MEDIA RELATIONS =°f ' PUBLIC RELATIONS GOVERNMENT RELATIONS RESEARCH LOCAL MESSAGE DEVELOPMENT STATE TARGETING AND SEGMENTATION FEDERAL CAMPAIGN POLLING EXECUTIVE AND OPINION LEADER RESEARCH 4'. ,, . PUBLIC AFFAIRS 1 � m 41114 COALITION BUILDING , to. "' r INITIATIVES AND CAMPAIGNS 44" • . BONDS AND LEVIES , �, SITING AND PERMITTING1111 4. ). COMMUNITY RELATIONS ! AhN AI. ri Libil, ' 146k. PAGE 5 OVERVIEW OF SERVICES ' s - COMMUNICATIONS WEB ENGINEERING Solid messages. Sound messengers. The Making change requires innovative right media. Timing. These are the technology solutions. For our clients to fundamentals of the best communications make change in today's world, the proper strategies. Whether placing a story in the use of technology is critical. Moving far most prominent national media, shaping beyond just providing website coverage of a crisis, or engaging the development services, S36o has a whole grassroots on social media, we navigate host of innovative and cutting-edge toward success. technology services to help our clients make a difference. Our team comes from major news organizations, political campaigns, and Our team provides an unparalleled level of staffs of governors and members of skills and value for our clients. Our Congress. Our services include the services include: following: • Message Development • Business Information Systems • Reputation Management • Technology Consulting and Auditing • Crisis Communications • Legislative and grassroots advocacy • Media Relations systems • Public Relations • Database integrations • Infrastructure Management MARKETING & ADVERTISING • Managed hosting and services • Custom cloud infrastructure design, Our team marries compelling messaging, implementation and management stellar design, and the best tools and • Web Application Development analytics to guarantee impact and action. • Mobile app and website development Whether you're looking for web design • Geographic Information Systems (GIS) and development, social media strategy, integration advertising, branding, or search and performance marketing — we'll not only get people's attention, we'll aim for fidelity and lasting change. PAGE 6 OVERVIEW OF -7/ SERVICES ' BRAND & CREATIVE STRATEGY RESEARCH At the heart of any successful and You can count on us for research that is magnetic organization is a story. It's the accurate and actionable. With years of story about what you stand for and stand experience, we've built our practice on behind. It's the story about what sets you methodological rigor and an outcome- apart from the pack. And it's a story about oriented approach, helping our clients what people become part of when they take on and win the toughest fights. On a join you. broad range of issues, we have a record of providing our clients with data-driven Our in-house brand and creative strategy strategies for framing the issue and shop provides high-touch creative that winning the debate. We provide research takes this story-driven approach. From services for a broad range of clients and strategic brand positioning to applications, including:= development of verbal and visual identity • Issue Advocacy systems to memorable brand expression, • Campaigns & Elections we've worked with some of the best in the • Ballot Initiatives & Referenda business to uncover and articulate their • Corporate Reputation & Branding stories. We also deliver arresting • Marketing advertising and fundraising campaigns, • Public Relations marketing collateral, publications, and • Media websites that inspire audiences to action. • Colleges & Universities Our research services include: • Telephone & Online Polling • Focus Groups • In-Depth Interviews • Executive & Opinion Leader Interviews • Online Qualitative Research • Ad & Creative Testing PAGE 7 OVERVIEW OF SERVICES 1, 1, GOVERNMENT RELATIONS PUBLIC AFFAIRS In today's complex, hyperconnected We build movements around the most world, we help clients get the win by important issues facing our communities. developing sound strategies, crafting and S360 works with our clients to align framing solid messaging, and deploying coalitions and educate and activate the best communication and grassroots stakeholders, community members, and outreach to influence policy. Our team is other interested parties. We bring our greatest asset, thanks in large part to strategy, messaging, advocacy, media, our relationships. and research to the table, mobilizing communities behind initiatives, ballot Our clients' success depends on S360's measures, regulatory issues, and public ongoing and recognizable presence on works projects. We specialize in providing Capitol Hill, within federal agencies, and in the following services: state and municipal governments. Add to • Coalition Building that our deep expertise in a broad range of • Community Relations sectors, and you can count on S360 to • Initiatives & Campaigns provide ongoing public policy and • Siting & Permitting government relations expertise both in the nation's capitol and back here at home. PAGE 8 COMMUNITY PLANNING AND PUBLIC AFFAIRS 17 7 We engage and catalyze the public, helping to carry our clients' stories, issues, and causes from aspirations to successes. COMMUNITY AND STAKEHOLDER OUTREACH & ENGAGEMENT S360 can work to develop support from stakeholder groups that will publicly amplify the benefits the department brings to the local community. S360 may conduct a stakeholder mapping exercise to identify community groups and organizations that carry influence with decision-makers and develop an engagement strategy to build and mobilize a permanent base of support for the department and its endeavors, including utilization of a digital media supporter acquisition campaign, as appropriate. Our efforts may include: • Prospective supporter mapping exercise to identify influential groups and individuals that will be positively impacted by the department's proposed action. • Persuasion outreach effort to educate targeted influencers on the potential adverse impacts and work to secure their support for the department and its proposed action. • Supporter acquisition and activation programs that build a base of supporters and secure commitments to support the department and its proposed actions, including but not limited to testifying at public hearings, contacting decision-makers, submitting written testimony, offering positive quotes for public attribution, signing a letter of support/petition, or providing supporting comments. THIRD PARTY ALLY DEVELOPMENT Based on your specific needs, S36o may recommend an outreach effort to likely allies, starting with businesses and industries that tangibly benefit from the department and its proposed plans. While the shareholder outreach and engagement effort should be focused on prominent individuals or groups that carry influence with decision-makers, third-party ally development can focus on people and groups that stand to gain or lose the most. This outreach helps fill in the specific local benefits the department brings to the island community. PAGE 9 PROJECTS AND REFERENCES s , , 11/7 1 jrIVO . ,k,Ariones. gEnerEr--, � . -r, 1 PIVOT ENERGY&ARION ENERGY COMMUNITY ENGAGEMENT & MARKETING CAMPAIGN SCOPE OF SERVICES Pivot Energy & Arion Energy sought to build Community Based Renewable Energy (CBRE), • Community also called Shared Solar or Community Solar, Engagement on Oahu, Maui and the Big Island. The • Digital Marketing companies retained S36o to create and provide • Creative Design a community engagement plan in response to a • Public Affairs Request for Proposals (RFP) to be selected as a CBRE provider. In addition to providing a plan, S36o was responsible for planning and executing an interim community engagement as well as a public affairs strategy. The goal was to engage with key decision-makers and community members as a means of bolstering support for Arion Energy and Pivot Energy's RFP submission. Our team arranged one-on-one meetings with lawmakers, hosted virtual and in-person informational meetings, and accompanied our efforts with a targeted digital marketing and direct mail campaign. S360 received over a dozen letters of support for its proposed projects and received positive community feedback for the projects. S36o advertised, programmed, and facilitated a community open house, in which members of the public were engaged to learn more about the CBRE projects and provide their own input and feedback on the solar projects and a community reinvestment package. Over 100 residents attended the open house in-person and remotely. This open house allowed Pivot Energy and Arion Energy to build relationships with community members, while also ensuring their projects make tangible positive impacts to the immediate community. Our strategy and message delivery propelled Pivot Energy and Arion Energy to advance in the approvals process and secured bids for the CBRE Program. Samples of work on pages 11-13. CONTACT Luke Rickard Pivot Energy Director of Strategic Partnerships (970) 819-2252 lrickard©pivotenergy.net PAGE 10 PROJECTS AND -� -. /-- ,, REFERENCES 11/.•• 11� = Piet t #I/ 1 t7 4, : , 1 0Ener Er, r v PIVOT ENERGY&ARION ENERGY COMMUNITY ENGAGEMENT & MARKETING CAMPAIGN 14,--4 i e 1 . Fl !Rohm fferebegkerkwironlor PIM.Alm Deri.P.N. [NMI Wyd ror te ....= Z., n cr*AM•NOMw.. OM WNWvO. „a • TT 66, nity Meetings Illi ' „ . „ Ii . t- -. I e„ , , . : ,. . . , . „ , : :.,....,t,..„„1/4„,,,,:, , , , .. .,..:= .„,.,,......„, , .. , . 1/41,,.. ,, --,_:.---r,-.,,,,.4 , '' 10,, . , , d4 �it`t � f ' .1/ 11\\ a �Ol' 1 ,„ ,,,' . , .- \ , .1t. .., .. ,, 4 Community Open House PAGE ii PROJECTS AND i-Th II-7i i REFERENCESt //,. ._ , // t .• P i o .• . _�,, EnergyEr, r, v PIVOT ENERGY&ARION ENERGY COMMUNITY ENGAGEMENT & MARKETING CAMPAIGN ��a COMmunrty Benefits Workforce rRe. Ka.b Nigh& tl_ong•terrn mit VIA, Energy bill � �y--�- Community participation Development fi p halo I Schoolil restoration& acsistanice for Pi integrated into informational Training Workshops learning rood security projects those in need sessions to simultaneously •, • • i • • gather feedback and foster •* i positive relationships • • [• • •• 0 • • • • • • • 1 .P..mm r.,..9,..aavgrvamnargyr.neA.3 Ina]for mars lora IF w pivot A rico: c2yowens7tell•1038.974.3033 Ai.ma.lrnfeevr.r.ter,rr]yryep- Energy L • te. Ka Lae Project Feedback / ' Pelee waMd'a Ya'r earnrlwn14E.tow rti 1 _' ), v* ic-c G fc. I(-4,,.1 .0,ii,so'r 1 Comment cards were utilized �.ySr,4� ._r. sL.���,,, c . ,..../s to allow open house attendees c .back Ot,y,- f Si- e// (2 �ec> to explain any concerns or =— � comments about the project in F ry e*IOn Nab dCao,mwl yy Coe.. M+Y3 s �.... ....,.,�. ........,.. 1 their own words. Ir42 -it-c , 4,J IkV{I in)C itljie a cro.dle-- C.fa r . ,Ce. c Lle :Welke °1 564. Ccw.)a% (Ad 1 .,orixacti l mr c, oQ i'l s r,:.1 elm ei,d rl6n Co r.[ byO eh[OV.t�O• h'...e Cemmwutyf.n.. M.R3X123 PAGE 12 PROJECTS AND7 ' 1 --.--' REFERENCES ,--7/ i i_ , ,,, ,/, •F ,i, ,ERENCEE ri c=.. r.-. "`y' PIVOT ENERGY&ARION ENERGY COMMUNITY ENGAGEMENT & MARKETING CAMPAIGN Shares! Solar. ivister, Your Community. Pivot Energy r, " Pivot Energy byPtvot Energy 1/444..,ed. F,;o:t: ' I`, Fv«r Frrrd#y More renewable energy will be available to Join us for a community open house on Ka u. Learn more about the Ka Lae 2 Shared Wednesday, May 31 to [earn more about Solar protect at an upcoming See mega I shared solar projects near South Point. _ r � i About This ad i About this 1U ' � s Pirrrrt � 'y ,, �6 fi�� .o ,r7trrC� .�' d Y ft '' G auv1 F A VW'444 4 �— wY `147Pivot `"" � . ls' Energy . ,, ' i GO PIVQTENERGYNET Ka Lae 2 Solar Farm I Pivot I LEARN MORE II Ka Lae Solar Farm I Pivot ( LEARN MORE ) Energy di Arlon Energy Energy&Arlon Energy Digital Marketing PAGE 13 PROJECTS AND REFERENCES s it-7/11 HuNT HUNT DEVELOPMENT GROUP, HAWAII PROJECT MANAGEMENT, MEETING FACILITATION &STRATEGIC COMMUNICATIONS Hunt Development Group is in the process of SCOPE OF SERVICES developing and redeveloping 538 acres of land • Project Management in West O'ahu into a thriving mixed-use • General Consulting community with new housing, commercial • Strategic spaces, healthcare facilities and jobs for local Communications & residents. The company retained S36o to help Public Relations create a brand for the project, increase • Marketing community and investor engagement, and • Research enhance support for developing Kalaeloa, an • Event Planning area with a significant military and Native Hawaiian history. As part of our work, S36o collaborated with Hunt's various consultants to refresh the Kalaeloa brand and website, and provided community engagement guidance, among other duties. S36o also organized a groundbreaking event for a new state-of-the art $100 million Veterans Affairs clinic, which received widespread positive media coverage, which was arranged by S36o. S36o launched a public relations campaign to collaborate and promote current commercial tenants, educate key investors and developers on the rich history of Kalaeloa, and demonstrate the demand for housing and commercial opportunities in the community. This work was accompanied with regular construction updates to improve communication, thus improving Hunt's relationship with the community. Our research team worked with Hunt to conduct a survey of O'ahu residents to identify areas of strength and improvement for Hunt in its promotion of Kalaeloa and of the Hunt brand. All of this work was done to inform the narrative and branding of the Kalaeloa development. (Continued on next page.) PAGE 14 PROJECTS AND / /7 7 REFERENCESs t HuNT HUNT DEVELOPMENT GROUP, HAWAII PROJECT MANAGEMENT, MEETING FACILITATION &STRATEGIC COMMUNICATIONS In addition to our public relations, marketing, and research efforts, we served as the point of contact for Hunt's various partners to help coordinate events that Hunt wished to host for the greater Kalaeloa community. This includes potential recurring farmers markets and a networking event for Hunt's various tenants. These efforts helped to bolster relationships between the community and Hunt. CONTACT Sharon Gi Vice President of Development, Hunt Development Group, Hawai'i (8o8) 792-3766 sharon.gi©huntcompanies.com PAGE 15 PROJECTS AND 1-7 REFERENCES sil , 11/ it7 J*, O - ■ O +14 . s f, Pti� X94OF14- HAWAII DEPARTMENT OF EDUCATION FACILITY MASTER PLAN S36o Hawai'i completed work as a SCOPE OF SERVICES subcontractor for Jacobs Engineering in • Project Management assisting with the Hawai'i Department of • Community Education's (DOE) development of a Facility Engagement Master Plan (FMP). Over approximately a one- • General Consulting year period, S360 provided general consulting and support services on this project, concentrating on community and stakeholder engagement for the DOE. This involved the development and implementation of a state-wide community engagement process that included the organization and facilitation of 24 stakeholder committees, from 9 distinct stakeholder categories, conducting over 130 meetings in all counties throughout the State. Throughout this process, we were able to engage over 50o participants, each of whom actively participated in multiple meetings and provided input and feedback crucial to the development of the DOE's Statewide FMP for all 267 public schools in Hawai'i. CONTACT Paul Mills Senior Vice President, K-12 Strategy, CannonDesign (210) 557-2837 pmills©a cannondesign.com PAGE 16 --) . OURTEAM1 7 k1/ 1r , John White SENIOR VICE PRESIDENT, HAWAII A veteran public affairs and economic-development ; strategist, John leads S360's Hawaii operations. He has :, ill ' built relationships and forged partnerships with a broad cross-section of public and private sector leaders in „0 "' Hawaii, including elected officials, construction industry stakeholders, and the local media. f`? ", r :,W , John joins S360 from the Pacific Resource Partnership (PRP), where he led Hawaii's largest labor-management cooperative program, representing the interests of the :if,. ,.,f - : Hawaii Regional Council of Carpenters and approximately P}"4 240 contractors. w Cy; ;, Before joining PRP, he served as chief of staff to U.S. , f i ' Congresswoman Mazie Hirono, who is now one of r y''', , ,. Hawaii's U.S. Senators; a legislative aide to former 6b ,_ :1' Honolulu Councilmember Duke Bainum; executive director of the Atherton YMCA, and a project manager for a land-use consulting firm. WiLL Kane °, SENIOR VICE PRESIDENT, HAWAII As Senior Vice-President in S360's Hawai'i office, Will fir' brings extensive legislative experience, as well as a ° thorough understanding of educational and sustainability issues throughout the islands. This broad exposure has allowed him to create positive relationships with individuals, organizations and stakeholders statewide44 . a ' Prior to joining S360, Will was Special Advisor to the I icmooHawai'i State Senate Committee on Economic Development, Tourism and Technology. Before that, he " ,tip ""``"' was the Capital Improvement Specialist for the Ways and , i Means Committee, directly reporting to now Governor a i 1, I David Ige, and the current Senate Vice-President. I° ° . "`� Will has his Bachelor's Degree in Elementary Education ` . of ' from the University of Hawai'i at Manoa, which he put to ,', - - use for 10 years as a public school teacher in Ewa Beach. Will volunteers and serves the community in many areas, including as President-Emeritus and current Sustainability Director for the Mililani Town Association and as a member of the Honolulu City and County Board of Water Supply Stakeholder Advisory Group. PAGE 17 OUR TEAM ----, -. -) -----N,L I/ // 1-7/ I ? Honey Mattin-Wisot f' ��� -- " DIRECTOR OF COMMUNICATIONS, HAWAI Honey Maltin-Wisot, a veteran television news producer � --"IN,- with 25 years of experience, provides incisive strategies ', and tactics to S360 clients as the Hawai'i Director of r' r _ )1 t Communications. Her ability to manage staff and projects ----.*s t, in the high-pressure environment of TV news translates • __ into top-level strategic communications for clients in - -- Hawai'i and across the West. 0 , a" ° � , __�.__.. Before joining S36o, Honey was a News Producer for the i. '�° top news station in Los Angeles, before moving home to ,• s ,�‘, take on the role of Senior News Producer at the state's r » number-one news station, Hawai'i News Now. There, she :.. executed content-packed, deadline-driven newscasts drawing on a versatile set of skills including videography, video editing, and social media. Honey loves to share with her daughter and husband the culture and community that make growing up and living in Hawai'i so special. Honey is a graduate of Kamehameha Schools Kapalama and earned her BA in Journalism at Bradley University in Illinois. Jennifer Wong COMMUNICATIONS MANAGER, HAWAI'I As a Communications Manager in the Hawai'i office, , Jennifer coordinates with organizations to develop , strategic communications plans through brand development, media support and management, and , community outreach. Jennifer comes to the S36o team with an award- winning ward I �+ winning history in television news. As a news producer i� with Hawai'i's number one news station, "Hawai'i News Now," Jennifer is the recipient of three Emmy Awards . •' ''.y,. ,,, as well as honors from the Associated Press. With her journalism background, she provides S360 clients with , expertise in news and media relations, storytelling, , multi-media production and video editing. Jennifer earned her bachelor degrees in journalism and English from the University of Hawai'i at Manoa. PAGE 18 ---) . OURTEAMi 7 ,„ 1/ 1r , Allicia Thompson PUBLIC AFFAIRS MANAGER, HAWAI'I Allicia brings passion about politics and advocacy and expertise in public policy and government relations to the ^4454S360 Hawaii team. In her role as Public Affairs Manager, she is responsible for creating and executing outreach to fp' key influencers, elected leaders, and other government officials to advance clients' policy priorities. Allicia manages grasstops and grassroots outreach and connects athe power of advocacy to those that influence policy changes. Lh ' '!J Prior to joining S36o, Allicia spent years advocating for workers' rights and high-quality public education as a it ,;, ,$i state and national delegate for the largest single statewide public teacher's union in the country, Hawaii "I da 'f. k 1 State Teachers Association. In addition, she worked to advance STEAM and other arts-based curriculum as an � • t ' ' instructor and mentor at a prominent performing arts studio in Waipio, Hawaii. Allicia earned her bachelor's degree in Elementary Education, with an emphasis in Performing Arts from the University of Hawaii at Manoa, and a master's degree in Educational Technology and Leadership from Lamar Texas University in Beaumont, . Karen Dang OFFICE MANAGER, HAWAI'I 3 As Strategies 360 Hawai'is Office Manager, Karen brings decades of experience in providing administrative support across a spectrum of areas, and ensuring project outcomes and key deadlines are met. With over 20 years in government service, Karen brings a 4 unique set of skills beyond office management. She spent years working in both the Hawaii State House of Representatives and Hawai'i State Senate, working with several senators and legislators. Most recently, she was • the Committee Clerk for the Senate Committee on Energy, Economic Development and Tourism. This legislative work • ' has made Karen a valuable resource when navigating M through complicated legislative processes and procedures. Additionally, she was the Executive Assistant 4 • for the Director of the State Department of Labor and rp Industrial Relations. Karen graduated with a Bachelor of Arts in Communications from Chaminade University in Honolulu, Hawaii. PAGE 19 C47 Ii fti iCP Op LOCATION U 85o RICHARDS STREET, SUITE 300 HONOLULU, HI 96813 df WEBSITE N., WWW.STRATEGIES36o.COM