HomeMy WebLinkAboutDS.1-3DI
3Di’s Proposal
Response to
County of Hawaii’s
Notice to Providers of
Professional Services
(HRS 103D-304)
Submitted by:
3Di, Inc.
3 Pointe Drive, Suite 307
Brea, CA 92821
+1 714-936-9283
www.3disystems.com
www.3disystems.com Page 2 of 35
Table of Contents
1. COVER LETTER ........................................................................................................... 3
2. TECHNICAL RESPONSE ............................................................................................. 4
Company Information .................................................................................................... 4
Current Government Contracts ...................................................................................... 4
Technical, Business Certifications and Awards ............................................................. 6
3Di’s Unique Qualifications ............................................................................................ 7
3Di’s Government Agencies Experience ....................................................................... 8
Current and Past Engagements .................................................................................... 8
Project/Engagement Scenarios ..................................................................................... 9
Financial Condition ...................................................................................................... 16
Staffing Methodology ................................................................................................... 17
References .................................................................................................................. 32
Overview of Benefits to the County ............................................................................. 35
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1. COVER LETTER
May 21, 2024
Robert Ewbank
Director of Information Technology
County of Hawaii
25 Aupuni St., Hilo, Hawai’i, 96720
RE: Request for Statement of Qualifications – Professional Services – Computer
Engineering (DS.1, DS.2, DS.3)
Dear Robert,
Thank you for the opportunity to respond to the County of Hawaii, to provide Computer
Engineering Services. The following are the categories that 3Di would like to get qualified:
DS.l) Computer Engineering (GIS Mapping/Programming Services)
DS.2) Computer Engineering (Computer Sciences - Custom Software Development)
DS.3) Computer Engineering (Computer Sciences - Web Development and
Administration)
3Di has worked with many government agencies for over 27 years and has become a
trusted partner for our customers. 3Di has implemented some of the most successful
technology projects for government agencies, providing temporary IT Staff and Professional
Services on an as-needed basis, as well as providing thought leadership on the use of
technology in government. 3Di has experience in providing the highest-quality IT consulting
and staffing services under approved Master Services Agreements to our customers. 3Di
has extensive experience in staffing, designing, developing, implementing, integrating, and
maintaining public sector applications and systems. Over the past 27 years, 3Di has
delivered over 300 projects worth over $70 Million in the public sector all over the United
States.
Carlos Culebro will be the single point of contact:
Contact: Carlos O. Culebro, Director of Sales - Services
Address: 3 Pointe Drive, Suite 307, Brea, CA 92821
Phone: 303-791-4187
Mobile: 203-449-8839, Fax: 714-257-1386
Email: marketing@3disystems.com or Carlos.Culebro@3disystems.com
3Di agrees to all the terms and conditions of the County. It takes no exception to the contract
terms and conditions provided in the RFP. We appreciate your consideration of our proposal.
We are looking forward to the start of a long and mutually beneficial business relationship
with the County of Hawaii.
Thank you.
Mihir Desai,
COO & CFO
www.3disystems.com
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2. TECHNICAL RESPONSE
Company Information
Full Legal Name: 3Di, Inc. (DBA “3Di Systems, Inc.”)
Legal Business Status: 3Di is a private S Corporation (State of California), located at 3
Pointe Drive, Suite 307, Brea, CA 92821. The Company phone number is (714) 257-1100;
the Fax number is (714) 257-1386 and the e-mail address is marketing@3disystems.com.
Length of Time 3Di has been in business (Age of the Firm): Twenty-seven (27+) years.
Corporate Headquarters: 3 Pointe Drive, Suite 307, Brea, California 92821
3Di has offshore locations also which is in India. 3Di can also offer services remotely within
the United States of America or from its Branch location and Corporate Headquarters.
Point of Contact: Carlos Culebro will be the single point of contact:
Contact: Carlos O. Culebro, Director of Sales - Services
Address: 3 Pointe Drive, Suite 307, Brea, CA 92821
Phone: 303-791-4187
Mobile: 203-449-8839, Fax: 714-257-1386
Email: marketing@3disystems.com or Carlos.Culebro@3disystems.com
Average number of Employees over the past five (5) years: 42
3Di is a certified MBE/DBE per the State of California Unified Certification Program and has
been placed in the City of Los Angeles MBE/WBE/DBE directory as a firm specializing in
Software Consulting Services. 3Di is also certified by the State of California (OSDC #
0035738) and by the Metropolitan Water District of Southern California, as a Small Business
Enterprise.
3Di is financially sound and has completed all projects on time to the satisfaction of its clients.
There have been no instances where it has been found wanting for lack of competence. 3Di
has never been barred from doing business and has honoured all contracts without any
deviations.
Current Government Contracts
The following are some of 3Di’s current government contracts:
• GSA Schedule 70 (GS# GS-35F-291AA)
• City of Seattle Contract# 3800 IT Master Services Agreement Blanket Contract
• State of Washington, Department of Enterprise Services – Contract # 08215 (IT
Professional Services)
• State of CA Department of General Services Contract #5-22-70-25-002 – Technology,
Digital and Data Consulting Master Service Agreement
• CA Multiple Award Schedules (CMAS) Contract Number: 3-14-70-1717C
• Los Angeles County – Enterprise Services Master Agreement (ESMA)
• City of Los Angeles IT Agency (ITA) Contract C-134760: Citywide IT Professional
Services
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• Judicial Council of CA Master Agreement #MA-5F202127: Information Technology
Consulting Managed Services
• Los Angeles Unified School District (Contract #4400008802): Consolidated IT Master
Services Agreement Bench
• City of Los Angeles Housing and Community Investment Department (HCIDLA/LAHD)
C-130651: Temporary Systems Programmer Contractors
• City of Los Angeles Housing and Community Investment Department (HCIDLA/LAHD)
C-138612: Information Technology Support
• State of NY Dept. of General Services – Contract Number: PB156AA-L73600 Project
Based IT Services
• City of Los Angeles, Department of Building and Safety (LADBS) Contract Numbers C-
135184 Temporary Systems Programmer Contractors
• City of Los Angeles, Department of Building and Safety (LADBS) Contract Numbers C-
140054 Bench Information Technology (IT) Services
• Jefferson County Public Schools, CO – Contract Number 17010204 Professional
Technical Staffing and Consulting Services MSA
• Douglas County School District, CO – Contract Number 14-05-054 Staff Augmentation
MSA
• El Paso County, CO – Contract Number #22-002 IT Master Consulting Services
Agreement
• Port Authority of Allegheny County, PA (R20-06-A) – IT Consulting and Support Services
Agreement
• State of TX, Department of Information Resources (DIR Contract No. DIR-CPO-5011,
3Di, Inc – 32082181309) Deliverables-Based Information Technology Services
• City of Centennial, CO – IT On-call Services (3Di - RFP 21-10-01)
• Municipality of Anchorage, AK: MOA Contract # 4400001055 – Master Services
Agreement (MSA) IT Staff Augmentation Services
• Broward County (FL) Sheriff's Office: Contract Library of Professional IT Services
• State of OH, Department of Administrative Services - Contract # 0A1309-2-2: Application
Development and Maintenance Transition Planning
• State of OH, Department of Administrative Services - Contract # 0A1309-4-2:
Technology Upgrade/Migration and Transformation
• The School Board of Broward County, FL: 19-080-2V: Technical Contract Staffing &
Consulting Services
• Gwinnett County, GA Public Schools: B-2239BM On Demand IT Professional Services
• State of MS, Department of Information Technology Services: IT Staff Augmentation
Master Services Agreement
• Maryland Health Benefits Exchange (MHBE): IT Consulting Services
• 2022 Request for Qualifications for Contract Programming Services (RAMP ID 204576)
– Los Angeles Department of City Planning
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Technical, Business Certifications and Awards
The following is an overview of 3Di’s Technical and Business Certifications, Achievements
and Awards:
• 3Di is a Microsoft Gold Partner and Oracle Gold Partner
• 3Di is a certified MBE/DBE per the State of California Unified Certification Program (Firm
ID- 32591)
• 3Di is certified by the State of California (OSDC # 0035738) and by the Metropolitan
Water District of Southern California, as a Small Business Enterprise
• City of Los Angeles – DBE and MBE Certified (Since 12/11/2007)
• City of Philadelphia – MWBE Certification (#113215)
• 3Di is Oracle's Public Sector Pillar and Top Partner.
• 3Di won the 2019 Smart 50 Award for the Community Engagement Category at the 2019
Smart Cities Connect Conference, for building the City of Las Vegas “Go Vegas” Mobile
App
• 3Di won the 2019 CS Week 311 Award of Excellence – Finalist Award for the building of
the MyLA311 Mobile App and Portal Solution for the City of Los Angeles
• 3Di won the 2018 CS Week 311 Award of Excellence, given by CS Week 311 at their
annual ENGAGE311 Conference for the building of the ATL311 Citizen Engagement
Mobile App for the City of Atlanta, GA.
• 2015 Oracle Excellence Award Winner: Innovation – Mobile / Java Cloud Service
• 2015 Oracle Excellence Award Finalist: Innovation - Digital Experience
• 3Di won the prestigious 2014 WFMC Global Award for Excellence in BPM and Workflow,
for its implementation of the PCRA BPM Project at Seattle City Light, the 10th largest
public utility in the United States.
• 3Di won the Oracle Excellence Award for Specialized Partner of the Year – Public
Sector, North America in 2013-14.
• 3Di and the City of Los Angeles both won several awards for their
“MyLA311” mobile application, including Digital City of the Year in 2014,
2016, 2017, and 2018. This application brings several City departments’
services to LA’s 3.9 million citizens through mobile and web interfaces.
• The City of Las Vegas and 3Di's innovative and collaborative partnership
in developing the Citizen Engagement Mobile Application earned both
organizations the 2015 Oracle Excellence Award for Fusion Middleware
in Mobile Innovation at Oracle's 2015 OpenWorld on October 27, 2015.
• The City of Norfolk took 1st place in the 2019 Digital Cities Award, which
myNorfolk mentioned as one of their achievements
developed with the partnership of 3Di.
• The VMS3 iPad Brush Fire Inspection App developed by
the 3Di Mobile Team for the Los Angeles Fire
Department won the Outstanding IT Project Award for
2019 at the Los Angeles Digital Government Summit.
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3Di, Inc. is certified as a Green Business by the City of LA Green Business
Program. This recognition signifies that we are conducting our business
using strategies aimed at improving employee wellness and productivity,
energy and water efficiency, resource stewardship and reducing CO2
emissions.
This seal shows our commitment to incorporating sustainable practices at
every level of our operations as we continue striving to reduce our impact
on the environment through sustainable practices and source reduction
initiatives.
We take pride in being part of the growing green business community of
Los Angeles as well as the California Green Business Network.
3Di’s Unique Qualifications
3Di’s expertise highlights include, but are not limited to the following:
• Microsoft Solutions: 3Di is a Microsoft Gold Partner and certified Cloud Services
Provider (CSP) 3Di has delivered several systems that integrate Microsoft technologies,
including .NET, SQL, SharePoint, Azure Cloud, Dynamic CRM, and other Microsoft
technologies.
• Oracle Enterprise Solutions: 3Di is an Oracle Gold, Top, and Pillar Partner. 3Di
provides application development, implementation, integration, strategy, and upgrade
solutions, leveraging Oracle products, such as Oracle WebCenter Suite (Portal, Content
and Sites), Business Process Management (BPM), Identity and Access Management
(IDM), Service Oriented Architecture (SOA), Oracle Database, WebLogic, Oracle Cloud
Solutions, and several other Oracle products.
• Amazon Web Services (AWS) ISV Technology Partner and Public Sector
Partner: 3Di created and developed many Public Sector Software and Applications
Solutions that both run on and integrate with Amazon Web Services. Examples include
3Di’s award-winning 3Di Engage-NexGen 311 solution, Fire Prevention Solution, Code
Enforcement, Victim Assistance, Community Policing, Housing Solutions, Municipal
Permits and more.
• Mobility Solutions: 3Di offers a portfolio of tools and services to develop your
enterprise mobility strategies so that you can unlock new business models and
innovative products and solutions for your organization. Our SMAC (Social, Mobile,
Analytics, and Cloud) focused development approach delivers more holistic and
competitive solutions. At 3Di, we craft our detailed and dedicated strategies for UX (User
Experience), design, execution, and quality assurance (QA).
• Software as a Service (SaaS): 3Di recognizes that SaaS and Cloud Computing are
rapidly becoming viable options for application delivery in public and enterprise
computing environments. From our extensive public sector experience, we have
developed fully scalable solutions for citizen engagement, fire inspection, emergency
preparedness, building information, and more.
• Open-Source Solutions (OSS): From applications development for Google’s open-
source Android mobile platform to developing complex web portals using open-source
technologies such as PHP, Apache, and Tomcat, 3Di has delivered several successful
open-source systems.
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• Service Oriented Architecture (SOA): SOA has revolutionized systems integration.
SOA allows the integration of widely disparate applications on multiple implementation
platforms. 3Di helps enterprise clients architect their business applications and
processes using SOA to maximize performance.
• Consulting Services / Staff Augmentation: 3Di has a talented pool of highly skilled
consultants and resources having expertise and experience in many different
technologies, functions, and industries.
• Since 1995, 3Di has delivered over 300 projects worth over $70 Million in public sector all
over United States. As a full software solution provider, 3Di is able to assist a client in all
phases of the project development life cycle. It also provides contract staff on an as-
needed basis.
3Di’s Government Agencies Experience
3Di has a proven, over 27-year record of successfully providing IT contract personnel to
government and private agencies. It has the expertise in recruiting/ providing Consultants with
the right skill sets to our Clients. Many of our consultants are working at our Clients’ locations
successfully and meeting their targets. 3Di is specialized in providing services to
Governmental Organizations.
All of the engagements provided below have been or being completed within the agreed
timeframes and meeting the budget constraints. Most of these engagements involve
continuous enhancements and support. Most of the engagements are being extended on a
year-to-year basis. In cases were engagements involved staffing augmentation, we have tried
to provide as much information as possible.
Current and Past Engagements
Many of our consultants are working at our Clients’ locations successfully and meeting their
targets. The following are some of 3Di’s customers:
• Los Angeles Unified School District
• City of Seattle, WA
• Los Angeles Department of Water &
Power
• City of Atlanta, GA
• Los Angeles Housing and
Community Investment Department
• Los Angeles World Airports
• City of Arlington, TX
• Los Angeles Office of Mayor
• Los Angeles Department of Public
Works
• Los Angeles Information Technology
Agency
• Los Angeles Police Department
• State of Alaska, Retirement and
Benefits
• City of La Habra Heights, CA
• City of Arlington, TX
• El Paso County, CO
• City of Las Vegas, NV
• City of El Monte, CA
• City of Bell Gardens, CA
• Seattle City Light, WA
• Los Angeles County, CA
• City of Norfolk, VA
• Los Angeles County Sheriff
Department
• Los Angeles County Department of
Health Services
• Los Angeles County Office of
Assessor
• Orange County, CA
• Los Angeles Police Department
• U.S. Securities and Exchange
Commission
• Douglas County Public Schools, CO
• City of Hollywood, CA
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• Jefferson County Public Schools, CO • City of Hayward, CA
• City of Oakland, CA
Project/Engagement Scenarios
1. City of Los Angeles – Information Technology Agency (7/29/2013 – Present)
Project Summary
The City of Los Angeles is one of the largest cities in the world with over 40 departments that
deliver over 1700 different services to more than 3.8 million citizens. The city receives millions of
service request calls for services such as “pothole repair”, “graffiti removal”, “tree trimming”,
“permit for construction”, etc. In most cities a resident must contact individual departments that
provide that specific service. For example, in the City of Los Angeles you would call the Animal
Services department for getting a permit for your pet, and the sanitation department for picking
up a dead animal in the street. Over the years the City developed a centralized call center –
called the 311-service center – to centralize the calls for citywide service requests. However, for
walk-in customers and for resolution of services, the residents and businesses would still need
to deal with individual departments.
3Di proposed an innovative solution that has transformed the citizen service model in Los
Angeles. Such a solution has never been implemented in any major city in the world. 3Di
proposed the idea of a citizen centric approach that delivers a unified view of the City’s services
to the residents and businesses. 3Di called it “MyCity” or in the case of the City of Los Angeles
“MyLA”. The basic premise of “MyLA” is that from the resident’s perspective a city is one entity –
“MyCity”. The citizen does not know or care that the city has different departments for sanitation,
building and safety, transportation, etc. 3Di introduced the idea of a single technology platform
that provides a consistent customer experience across all channels (call center, mobile, web
portal, kiosk etc.). The platform not only provides a consistent experience for the residents and
businesses (we refer to as “Citizen View”) but also a consistent experience for all of the service
providers including the elected officials, department managers, city staff, city vendors, etc. (we
refer to this as the “City View”)
As a part of the 311 project, the following applications were developed and deployed on Oracle’s
Fusinon Middleware Platform:
• MyLA311 Portal for Constituents and City Staff
• Sanitation Portal for Constituents and City Staff
• MyLA311 Native Mobile Application for Android and iOS
• SANSTAR application used by Sanitation staff for Service Request fulfillment in field
MyLA311 Portal, Sanitation Portal and MyLA311 Native Mobile application are High
Value Applications.
Technical Implementation Overview
The MyLA311 and Sanitation Portal project is built using Oracle Fusion Middleware products,
including Oracle WebCenter Portal as the presentation layer, WebCenter Content as the
document repository and for web content management, Oracle Identity Management Products
(OVD, OUD, OAM) for authentication, authorization and single-sign-on, and Siebel CRM as the
CRM for service request workflow and fulfillment. Oracle RAC database is the underlying
database for all the applications. Oracle HTTP Server was used as the WebServer. Symantec
Antivirus is used for scanning of any documents uploaded through the portal. In-memory virus
scanning was used to ensure that all uploaded documents are scanned before they are stored
on permanent storage. For development, SVN is used as the code version control repository,
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JDeveloper for ADF development IDE and Eclipse IDE for Andriod and IOS Native Mobile App
development.
Project Highlights
• There are over 800 Internal users. At any time, there are about 150 Concurrent internal
call center users using the application.
• Over 1 million LADWP customers can login with existing LADPW.com (utility accounts)
without the need of registering again.
• Over 1.85 Million Service requests created within 1 year of launching the internal portal.
• The monthly average service requests are approximately 180,000.
• Self-service requests make about 16 % of the total service requests.
• Real time reporting for the Mayor’s office and Department Management.
• Real time notifications for residents when the request is serviced.
• Real time integration with Field Service Agents.
Operations & Maintenance Support:
Currently, the project is in Operations & Maintenance and 3Di is the contractor for Application
and Platform operations & maintenance.
The 3Di Project Team consists of a Program Manager, Project Managers, Technical Leads,
Technical Team, QA Lead and QA Team at a high level that work closely with the Customers
on a day to day basis. The Program Manager is responsible for planning, resource allocation,
risk analysis and mitigation, reporting and coordination of activities with the Customer and 3Di
Team. The Program Manager is supported by Project Managers for Development and support
tasks.
For project oversight a Steering Committee, including 3Di Management and Customer
Management, has been formed. There is a Steering committee meeting on a monthly or
bimonthly basis where the 3Di Program Manager and Customer Project Owner present the
project status updates to the Steering Committee. This has worked very well for our project to
assess and mitigate any risks related to any activities of the project.
The Program Manager submits the Project Status report on a weekly basis to the customer.
The project team has a weekly meeting with the customer’s Project Managers and technical
team members to review project status, open items, risks and resolutions. Each new initiative
within the scope of this project, like application enhancements, infrastructure upgrades and
patching environments are considered, scoped and executed as sub projects. After the
successful completion of each of the project milestones, a sign-off from the client project team
and management is required to move forward to the next phase.
3Di has ensured an infrastructure uptime of 98%. This is achieved by proactive monitoring,
alerts and effective incident management process. 3Di’s support processes includes
administration of day-to-day user management, access and security protocols, plus other
various support services, including infrastructure planning and architecture setup, integration,
database design / implementation / optimization, real-time server and database monitoring,
database backup and recovery policies, server configuration management, and network
connectivity performance and reporting.
Proactive patching for bugs, security and critical system patches released by Oracle and
Operating System Vendors ensured protection against systems being vulnerable to downtime
due to viruses and other attacks. As soon as patches are released by the Vendors, the
patching is planned in consultation with the client and deployed and tested in lower
environments and then in Production Environment. The patching schedule is generally 1-2
weeks depending upon the type of patch.
The following activities were considered under New Development and Enhancement Support:
1. Application Enhancement, bugs fixing and new feature development
2. Infrastructure / Product upgrades and non-critical Patching
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3Di followed a change management process to ensure that each change introduced to the
project and environment is appropriately defined, evaluated, scoped and approved prior to
implementation.
The 3Di team has weekly CCB meetings involving the Project Manager and Business Owners
and stakeholders for reviewing change requests and reported bugs/issues. Based on the
change/enhancement, 3Di has a schedule of 3 to 5 weeks for resolving and deploying the
changes into production.
As the application matures there have been many improvements done to the application and
system architecture to enhance performance, integration with other ancillary systems and
application enhancements. Our team is responsible for evaluating and implementation of the
system architecture design when adding new integration and improvements to the portal. Post
implementation migration of data, if required is also part of the SOW for this project. As a part
of the evaluation and system design process, our team creates POC and after discussion with
the client technical team, select and implement the most suitable options. Few examples of
integration are:
• Integration of “CHIP” the LA city chatbot,
• Integration of Google translator,
• Integration of LA City website header into MyLA311 portal.
2 Division of Corporation Finance, Security Exchange Commission (10/2014 –
Current)
Project Name: System for Workflow Activity Tracking (SWAT)
The Division of Corporation Finance (CF) selectively reviews filings made under the Securities
Act of 1933 and the Securities Exchange Act of 1934 to monitor and enhance compliance with
the applicable disclosure and accounting requirements. About 400 CF staff, mostly
accountants and lawyers are engaged in the review process.
Corporate Finance’s filing review process was heavily reliant upon manual processes and a
patchwork of internally developed systems built on obsolete technology. This reliance resulted
in issues with data quality and integrity, as well as, inadequate internal controls and
management reporting, process inefficiencies and ineffective use of staff and management
time. The project SWAT replaced existing information technology systems (i.e., applications
and databases) with an integrated ‘one-stop-shop’ Filing Review Platform that tracked and
managed the entire lifecycle of a filing review. This project was designed and developed aa
new integrated Filing Review Platform to include all current system capabilities and enhanced
and augmented new functionalities such as, business process automation, workflow, work
load management, approval, notification, document management system, communication
management, data integration with the Electronic Data Gathering, Analysis and Retrieval
System (EDGAR), audit trail, dashboard and reporting.
There was a very specific requirement for the Worklist component for the project. We had
implemented a custom worklist using the BPM APIs for Workflow tasks to fulfill the
requirement.
Testing
The following testing were performed by our team:
• Unit Testing
• Manual/Automated Regression testing using Selenium
• Web Accessibility Testing (ADA/508c)
• Performance Testing using JMeter
The customer was involved in:
• User Acceptance Testing (Business Users)
• Security Testing (SEC OIT Team)
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Training
Our team worked with the customer to create the Job Aids and training material. The training
was provided by the customer to their business users.
Technologies
SWAT application was built on Oracle Fusion Middleware and Oracle Identity Management
products:
• Oracle WebCenter Portal – Presentation layer and UI and only point of entry to access
workflow and documents.
• Oracle WebCenter Content – Used to store documents generated by SWAT application
during the Review Workflow
• Oracle BPM – Review workflows were developed using Oracle BPM.
• Oracle Unified Directory (OUD) – OUD was used as Virtual Directory to create application
specific roles and associate the Active Directory users to Application roles.
• Oracle Access Manager (OAM) – OAM was implemented to have single-sign-on and
authorization for access to SWAT application
• Microsoft Active Directory (AD) – AD is the LDAP that stores all the users of SEC.
• Oracle ADF – ADF is used for custom module development.
3. El-Paso County, CO (08/2013 – Current)
Project Name: TEAM (Technical Agreement Management)
The TEAM application is a workflow automation project which starts with intake of agreement
documents (checked into WebCenter Content), which would trigger a workflow for review and
approval of the documents. The high-level features include:
1. Document Intake
2. Document Review
a. Review – Reject
b. Review – Return
c. Review – Approve
d. Update – documents
e. Review – Notifications
3. Role based workflow assignments
4. Document Storage
5. Document Search
6. Responsive UI
Testing
The following testing were performed by our team:
• Unit Testing
• Manual Regression testing
• Web Accessibility Testing (ADA/508c)
• Performance Testing using JMeter
The customer was involved in:
• User Acceptance Testing (Business Users)
Training
We used the approach of Train the Trainer. Two users from the customer side were trained to
use the application and were provided the supporting documentation for Training. These users
trained the actual business users.
Technologies
The application was built using Oracle Fusion Middleware products as below:
▪ Oracle WebCenter Portal – Presentation layer and UI and only point of entry to access
workflow and documents.
▪ Oracle WebCenter Content – Used to as document repository
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▪ Microsoft Active Directory (AD) – AD is the LDAP that stores all the users
▪ Oracle ADF – ADF is used for custom module development.
4. Los Angeles Police Department (06/2011 – 03/2021)
3Di provided programmers for COGNOS Business Intelligence Configuration Management
Analysis, Development and Tuning services.
The scope of this contract provides Cognos 8 business intelligence configuration
management, analysis and developer expertise. The following are the details:
The responsibilities of this contract will include defining user requirements, developing new
and modifying existing models, creating and updating PL/SQL procedures, views and
functions which support the reports to make report runs more efficient, converting marco-
centric excel spreadsheets to Cognos.
Responsibilities also include Cognos Report Studio report development, Framework
modeling, creating views, Cognos Upgrade from 8.4 to 10 and Cognos 10.2.1 to Cognos
11.1.3, Upgrade Data Manager (ETL), Updating SQL queries, building job streams in
Informatica and also Adhoc report support by building custom SQL reports. Upgrade Database
server from Oracle 11g to 12.2. Creation of multiple Dashboards in Tableau and Power BI for
multiple subject areas including Crime, arrests, stops, use of force, citations, complaints. On
a side, working with R/Python to do more in-depth data analysis of crime information using
Machine learning Algorithms.
Multiple consultants have been provided. The contract is current.
5. Los Angeles Housing and Community Investment Department (08/2008 –
Current)
3Di has also worked with Los
Angeles Housing and Community
Investment Department (formerly
Los Angeles Housing Department) to
develop the code and rent
information system called CRIS. The
system combined over 38 different
modules that were once
implemented as different systems or
subsystems. The system was
recognized by Harvard’s Kennedy
School of Government as one of the
most efficient e-governance
programs in the nation and is
considered the Gold Standard for
code enforcement. Not only did the
CRIS system streamline internal process of LAHD, but also increased the revenues of the
department many folds.
In 2012, 3Di deployed the Customer Self Service portal for Los Angeles Department of
Water and Power (LADWP), the largest public utility in the country. 3Di applied its user
experience (UX) design approach to develop a portal that is easy to navigate and is also a
platform for deploying applications ranging from user account management to complex
customer service workflows. The portal is integrated with several systems using service-
oriented architecture such as a modern content management system, customer relationship
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management system (CRM), billing systems, payment management systems and customer
information systems. Millions of residential and business customers use the portal to conduct
a variety of transactions that could only be processed manually before. The project won the
Oracle Innovation Award in 2012 and is the envy of other utilities.
3Di has been providing software consultants on an as needed basis. It has been supporting
the department’s business applications and information technology infrastructure and support
its mission and ensure uninterrupted systems availability to HCIDLA staff and the public who
rely on the systems. These critical applications include the Housing Information Management
System (HIMS), Affordable and Accessible Housing Program (AcHP), the Code, Compliance
and Rent Information Systems (CCRIS) and the Billing Information Management Systems
(BIMS). CCRIS is also a suite of web applications which supports the Systematic Code
Enforcement Program (SCEP) operation and the Rent Stabilization Ordinance (RSO)
operation. The CCRIS manages code enforcement inspections of about 760,000 rental units
and tracks the Rent Stabilization cases for 620,000 units in the City of Los Angeles. The
system is also responsible for the billing and collections of SCEP and RSO fees worth over
$55 million annually. BIMS is an online, web-based, customer interface and portal for property
owners to pay their bills, apply for exemptions, print billing and collections related forms and
access their Rent Registration Certificates.
More Scenarios
Los Angeles Department of Building & Safety, City of Los Angeles, CA (05/2021 –
05/2022)
Category Response
Client Name Los Angeles Department of Building & Safety, City of Los Angeles
201 N. Figueroa Street, 10th Floor, Los Angeles, CA 90012
Project Name (s) GIS Analyst Services
Project Duration 05/2021 – 05/2022
Project
Description,
including Scope
of Services
3Di staff provided Services to assist LADBS City staff in creating an
online service for updating addresses and providing address approvals
for online plan check and permit applications. This entails the analysis,
design, testing, and implementation of mapping features associated to
the online applications and permits. These mapping features will
enable LADBS to geocode all building applications and permits
created through LADBS’ Plan Check and Inspection System (PCIS),
LADBS’ electronic plan review system (ePlanLA), and LADBS’ epermit
system (PermitLA).
The following are the duties of Geographic Information Systems (GIS)
Analyst:
• Provide GIS mapping and infrastructure expertise, tools and
techniques, ensuring alignment of GIS-specific capabilities by
implementing editing tools and mapping workflow for various
permitting applications.
• Be primarily responsible for creating buildings and editing
buildings subject to the various retrofit programs of LADBS.
• Utilize GIS tools to automate workflow of the Plan Check and
Inspection System (PCIS) and various LADBS programs that rely
on geospatial data.
• Troubleshoot, debug, configure, and reconfigure GIS map
services used by PCIS and the Building Information Online (BIO)
viewer.
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Category Response
• Develop GIS tools using Python scripting to automate the
workflow for editing the building footprint map layers.
• Create spatial and tabular queries from the various GIS data
layers and LADBS’ permitting system.
• Use Python, ArcGIS and PL/SQL developer software to
create/update/enhance data quality scripts.
• Responsible for the deployment and day-to-day monitoring and
enhancing of the building footprint feature class and the related
GIS services.
• Provide support to collect and interpret usage metrics of the
geospatial data, and analyze/deliver data for geospatial platforms
and web services.
• May work with third party consultants and business partners to
ensure that GIS data is linked with business data; setup and
configure GIS and web server environments; and see that
multilayer maps and pertinent data are delivered accurately.
Provided 1 consultant
3Di Role Prime
3Di Key
Personnel
Nicolas Hill
Information Technology Department, City of Seattle, WA (08/2018 – 01/2023)
Category Response
Client Name City of Seattle Information Technology Department,
Seattle Municipal Tower, 700 5th Ave, Seattle, WA 98104
Project Name (s) Project Manage Testing Services
Project Duration 08/2018 – 01/2023
Project
Description,
including Scope of
Services
Provided IT Staffing services, Project Manage Testing services to the
Oracle Utilities Applications Customer Care & Billing (CCB) Project,
and Meter Data Management (MDM) Upgrade Projects. Provide QA
Testing services to the Utility Customer Service Portal project, the
Oracle Utilities Applications Customer Care & Billing (CCB) Project,
and Meter Data Management (MDM) Upgrade Projects.
Provided QA Project Manager and QA Consultants
Provided 6-8 IT Consultants
3Di Role Prime
3Di Key Personnel Pete Ada, Rachana Velaga, Jaya Krishna Tummala
3Di also developed a customer self-service portal for Los Angeles Department of Building
and Safety. The portal allows personalized permit and project management. The portal is
integrated with LADBS’ permitting system, GIS system (allowing users to search, view and
validate property before applying for permit) and payment gateway. The permitting portal can
be used to apply for any permit that does not require a plan check.
3Di has the experience of working with the Los Angeles Fire Department (LAFD) in
working on the NGBrush Project. The system basically consists of 4 modules that has
provision for Customer, Employee, Contractor and an iPad application for inspection. The
customer has an option to OptOut for current year using APN and PIN on the portal, while
the Employee can directly view and manage the APNs within a fire district area. Contractors
can view their assignments and can manage them, while the Brush Inspector can inspect the
fire area and can manage status of each APN within the app which is managed on server.
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The following are some of projects that 3Di has provided Information Technology consulting
and staffing projects:
• Project Manage Testing services to the Oracle Utilities Applications Customer Care &
Billing (CCB) Project (City of Seattle, WA),
• 311 Solution (City of Norfolk, VA),
• Rent Stabilization Solution (City of Mountain View, CA),
• Design, develop and deploy Mobile Application as well as CRM Integration from mobile
app to Oracle Siebel (City of Atlanta, GA),
• Development of rent database management system (City of Beverly Hills, CA),
• Design, Develop and maintain Inspection System with field automation (mobile) (City
of Hayward Department, CA),
• Mobility Application for the Arlington Police Department (City of Arlington, TX),
• Infor Public Sector Suite (IPSS) (City of Las Vegas, NV),
• System for Workflow Activity Tracking (SWAT) (USSEC, DC),
• Development of Webcenter Portal Design and develop the County’s Intranet Portal
and the Clerk to Board Agenda Management System (El Paso County, CO),
• LADWP Website Redesign (LADWP, CA),
• Los Angeles 311 Application, Portal, and Mobile Application (Information Technology
Agency, Los Angeles, CA),
• Multiple Projects (CCRIS, RENT, BIMS, Content Management Website) (Los Angeles
Housing + Community Investment Department, CA),
• LAWA Digital Suite Redesign (Los Angeles World Airports, CA),
• MYLA311 and Web Portal Support Services (Los Angeles Sanitation Department, CA)
3Di has the experience in providing staff augmentation of undertake projects that include, but
are not limited to server, desktop, and telecom technicians, cybersecurity, risk management,
data & analytics, Azure cloud administration, web development, mobile development,
integration, network technicians, business analysis, project management, and identity &
access management.
Our world-class technology team has experience in various technologies deployed in the city
ranging from legacy mainframe-based systems to highly integrated mobile applications. Our
technology team is complemented by our business teams and our project management teams
that have perfected the processes for detailed requirements gathering, business modeling and
developing and deploying solutions that successfully meet the requirements of our customers.
Financial Condition
Founded in November 1994, 3Di has been profitable and in good financial standing ever
since. We do not have any plans that may adversely affect the company’s performance in
the future. Upon request 3Di. Inc. can provide financial statements to demonstrate the
financial stability.
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Staffing Methodology
The recruitment procedure involves a two-level interview process. The first level (usually by
telephone) relates to meeting the administrative and minimum technical requirements. The
second level interview (usually in-person/Skype/Web conference) will be performed by a
Technical Manager and as necessary, includes a written practical test. This will be followed
by reference checks and verification of educational and professional certifications.
3Di’s general/special recruitment methodology is as follows:
Step 1: The client presents his requirements to the 3Di Dedicated Recruitment Manager
(DRM).
Step 2 The 3Di DRM goes through the work order solicitation to completely understand
the requirements. If needed, the 3Di DRM will call the COUNTY to get clarifications
or seek necessary information. 3Di can respond by telephone within one hour of
the COUNTY’s initial request or as required by the COUNTY.
Step 3: As per the requirement, 3Di does an internal search for the appropriate resources
and, if available, presents the resumes to the COUNTY. In the case that a 3Di
internal resource search does not provide any matching consultants, a search is
made for suitable candidates in the reserve database, and a check is made on their
availability.
Step 4: In addition to the above, a search is conducted through the Internet by accessing
websites like Dice.com, Monster.com, Linkedin.com, Craigslist, etc.
Step 5: Once the consultants are identified and skills matched, the process of testing and
validating (pre-screening) the skills is followed. This includes:
• Preliminary interview: Evaluation criteria include communication skills, basic
technical skills experience verification, and related job skills.
• Detailed technical interview: Evaluation criteria include suitability to the job
requirements skills and experience in similar projects, attitude by a technical
project manager and at times a face-to-face interview/Skype/WebEx, and
satisfactory references.
• Drug screening and Background Checks will be done, as necessary.
• 3Di verifies employment history through mandatory reference checks for all
recruits. Reference checks are done by emailing/telephoning using a
standard reference sheet in Word format.
• 3Di also verifies documentation such as driver’s license, social security cards
(with employment status), immigration records, etc.
• Education documents are checked by contacting the university/school directly,
as necessary.
• 3Di also employs external agencies (pre-employ.com, etc.) for drug and
background check services.
• 3Di will utilize the U.S. Department of Homeland Security’s E-Verify system to
verify the eligibility of all new employees hired to work in the U.S. during the
contract term.
Step 6: 3Di will present the consultant’s resume (usually 2 to 3 resumes or as required)
along with the price quote (fixed or hourly) to the COUNTY for review.
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Step 7: Depending on the feedback from the COUNTY, 3Di will present more resumes to
the satisfaction of the COUNTY. Usually, the resumes that 3Di submits will always
meet the minimum requirements. Further, 3Di will also arrange for interviews either
in-person or by telephone per the COUNTY’s wishes.
Step 8: The COUNTY completes the interview process and expresses its intent to hire a
shortlisted consultant.
Step 9: All security requirements will be followed and met. Further, upon the request of the
COUNTY, drug and background checks are conducted as required. After this test
is cleared, the consultant is hired. If any of the security requirements are not met,
3Di will present more resumes to the COUNTY (Step 3 – Step: 9) or will proceed
as per the advice of the COUNTY.
Step 10: In the case the hired consultant does not perform as per the expectations of the
COUNTY, Steps from #3 to #9 are repeated.
Step 11: 3Di, at regular intervals, will monitor the progress of the consultant to the
COUNTY’s satisfaction.
Step 12: 3Di, in cases where conversions are requested, it will follow the prior agreed
applicable fee schedule based on the candidate’s base annual salary or as per the
contract terms and conditions
The selection and recruitment process is vetted by a senior technical manager to ensure the
selected candidate has the necessary skills and qualifications to perform the job duties as
required by the client.
Key Personnel Qualifications
3Di recruiters are all trained in professional recruiting techniques to find and attract the most
qualified candidates. Applicants must pass two interviews before they become 3Di associates.
During the first interview, technical and interpersonal skills are assessed, as well as attitude.
Salary levels, availability, and candidate job preferences are also discussed. 3Di recruiters are
technically astute. We do not just ask the candidate to check the boxes on a form and we are
not misled by technical jargon. Successful candidates are invited to a second interview, where
their work history and suitability for 3Di customers are evaluated. This interview is performed
by a Technical Manager and often includes a written practical test.
We assess each position and submit keenly interested candidates who best fit our client’s
unique requirements. We obtain the written consent of the candidate before recommending
him/her to the client. We make every attempt to ensure that the candidates we recommend
are looking for a long-term relationship within our client’s organization, whether as a consultant
or full-time employee.
The following are the factors that assist in qualifying a suitable candidate:
• Relevant Experience, education, and certification
• Matching Required job skills
• Availability for the position
• Legal Status in the United States
• Matching of Salary and budget requirements
• Sole right to represent the candidate
• Preliminary screening interview to determine communication skills and verification of
resume
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• Detailed Technical Interview to determine the technical expertise and capability
• References feedback
The following are the tools/techniques used to track and recruit qualified candidates:
• Talent pool/ internal database
• Advertising on job boards like dice, monster, LinkedIn, etc.
• Employee referrals
• Rehiring past employees
• Subcontractors
• Vendor pool
• Contacting passive candidates
The following are the qualifications and experience of the key personnel administering if 3Di
is awarded the contract.
Name &
Title
Role Qualifications Experience
Mihir Desai
(Vice
President &
CFO)
Engagement
Manager
(Secondary
point of
contact)
MBA from the University
of Pittsburgh, PA, Major
– Management
Information Systems &
Finance
Experience spans more than 27
years, both in the U.S. and
internationally. Translates 3Di
Systems’ strategy into action,
manages the day-to-day
operations of the organization,
including recruitment, and creates
and coordinates critical internal
processes such as planning,
product development, and service
delivery
Carlos
Culebro
(Director of
Sales –
Services)
Account
Manager
(Primary
point of
contact)
B.S. in Business
Management from
Brigham Young
University and an M.S.
in Management of
Technology from the
Polytechnic Institute for
Technology and
Enterprise, New York
University
Overall IT Industry experience of
over 27 years, focusing on
executive-level relationships. Has
over 15 years of experience
cultivating and developing
strategic business partnerships
and alliances with technology
companies across North America,
South America, and Europe
Prasad
Yedavalli
Dedicated
Recruitment
Manager II
Bachelor’s Degree is
Science, master’s
degree in business
administration with
specialization in
Marketing; Diploma in
Computer Applications
Overall IT experience of over 27
years, and over 22 years in the IT
staffing industry, working as a
recruiter and business developer.
Has been involved in securing
several public agency contracts at
3Di (City of Los Angeles, LAHD,
LADBS, LA County, etc.)
Sameer
Kanade
Dedicated
Recruitment
Manager I
Bachelor’s degree in
science; Masters in
HRD and Management
Has more than thirteen years of
experience in recruitment, talent
acquisition, and HR
administration across IT and
Engineering sectors, providing
end-to-end recruitment solutions
for direct hire and contract
positions. Has been involved in
www.3disystems.com Page 20 of 35
securing several public agency
contracts at 3Di
The resumes of the Technical Personnel and the Key administrative personnel have been
provided.
The following are the resumes of the Key personnel.
Engagement Manager – Mihir Desai (Secondary Contact)
Summary: With over 27 years of executive-level experience in solving business problems by
designing, developing, and implementing computer programs on mini and micro-computers,
Mihir is an expert at designing and developing user-centric, database-driven network
applications, using the appropriate programming language/tool depending on project
requirements and client requests.
Education:
• M.B.A., University of Pittsburgh, PA. Major - Management Information Systems & Finance.
• F.C.A., Institute of Chartered Accountants of India. Major - Advanced Accounting &
Auditing.
• Grad. C.W.A., Institute of Cost and Management Accountants of India. Major - Cost
Accounting.
• B.Com. South Gujarat University, Surat, India. Major - Accounting.
• A Chartered Accountant in commonwealth countries like England, Australia, Canada,
India has qualifications equal to a C.P.A. in the United States of America.
Work Experience:
(06/1995- Till Date) 3Di, Inc., Brea, CA
Role: Vice President & CFO
The following is a summary of some of the projects:
• Structure Inventory Repository (SIR) with the Los Angeles Department of Buildings
& Safety – 20+ months - The project involved cleaning up the current address data which
involves cleaning up duplicates, correcting the invalid addresses, and importing addresses
daily from the Bureau of Engineering. The project also involves building a web service
interface to create new address requests to be sent to the Bureau of Engineering. The
application can be used by other departments to streamline the addresses across the city
of Los Angeles
• Website Redesign project at the Los Angeles Department of Water and Power
(LADWP) – 3 years - Build the new LADWP Corporate Web Portal with integration of key
back-end business systems such as Customer Information System (CIS), Siebel CRM,
Outage Management System, FileNet Document Management System, Payment
Gateways, etc., using enterprise web portal technology from Oracle (Web Center Suite,
Siebel CRM, Universal Content Management Software (UCM), Single Sign-on Technology
(OAM/OID), Service Oriented Architecture (SOA Suite)
• Permit LA Phase 1A - ePermit project with the Los Angeles Department of Building
& Safety – 16 Months - The project was to build an internet-based Permit application
system that allows customers (Property Owners/ Contractors) to apply for permits online.
This was done to save the customer time and money to drive into the office. A subset of
permits not requiring the plan check process can be applied for online.
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• 3Di Research & Product Development; Mobile Solutions Framework & mxFORMS -
Project Duration - 15 months - Directed the design and development of 3Di’s Mobile
Solutions Framework, including XML and Java-based mxFORMS. 3Di’s “Mobile
Applications Framework” is a collection of functional components and development
standards, created to enable rapid deployment of Applications based on Mobile devices
like Handheld PDAs, Cell phones, pagers, and other devices. One of the key components
of the “Mobile Applications Framework” is the mxFORMS technology, which is used to
create forms-based data collection applications in a device independent manner.
• 3Di Research & Product Development; SpotCheck; Project Duration: 6 months -
Served as the Project Manager for the development of SpotCheck, an application
developed using 3Di’s Mobile Applications Framework. SpotCheck is a suite of
applications for public safety and asset management based on J2ME technologies.
SpotCheck is an application suite running on Java-enabled mobile devices including
Motorola Cell phones, Palm OS-based devices, and Windows CE-based devices. Was
also responsible for the design of SpotCheck’s back-end database application.
• 3Di Research & Product Development; F.I.R.M.S; Project Duration: 6 months
• 3Di Research & Product Development; ATC/50 Forms; Project Duration: 4 months
• 3Di Research & Product Development; Graffiti Reporting System; Project Duration: 4
months
• Department of Children & Family Services (DCFS), Los Angeles County; Adoptions
Integrated System (AIS); Project Duration: 9 months
• Los Angeles County Office of Education (LACOE), Los Angeles County; Lacoe.Edu Web
Site Project; Project Duration: 18 months
• Babynet.com (High Traffic/ High Content portal); Project Duration: 24 months
Account Manager – Carlos Culebro (Primary Contact)
Has over 15 years of experience cultivating and developing strategic business partnerships
and alliances with technology companies across North America, South America, and Europe.
Carlos has over seven (7) years of service at 3Di, Inc. as their Director of Sales. Location:
Highlands Ranch, CO.
EDUCATION
• Master of Science Degree in Management of Technology, Emphasis: E-Business
1999-2001
• Institute for Technology and Enterprise, Polytechnic Institute of New York University, New
York, NY
• Bachelor of Science Degree in Business Management, Emphasis: International
Finance, 1992-1995
• Marriott School of Management, Brigham Young University, Provo, UT
FORMAL TRAINING
• IBM Power Server Certified Sales Specialist
• IBM Social Software and Unified Communications Certified Sales Professional
• IBM Systems Storage Certified Sales Specialist
CAREER HISTORY
3Di, Inc., Director of Sales 2013 - Present
www.3disystems.com Page 22 of 35
• Responsible for Managing all Sales Initiatives, Programs, and Marketing Activities that
drive Services and Solutions Revenue for 3Di Inc.
• Responsible for Hiring, Managing, and Developing Talent for 3Di’s Sales Organization
• Provide Executive Relationship Management between 3Di and its Customers
• Personally, Oversees and Manages Strategic Customer Accounts for 3Di, Inc.
• Manage and Cultivate Strategic Business Partner Enablement for 3Di, Inc.
• Direct and facilitate, as needed, internal resources, including pre-sales technical support,
System Integration Services, and Business Consulting Services, to address customer
requirements
• Facilitate Contract Negotiations, RFP/RFI/RFQ Proposals, as well as Contract Vehicles
Oracle Corporation, Technology Sales Manager – Digital Experience, Rockies for
Public Sector 2012 - 2013
• Responsible for building new Digital Experience Solutions for Oracle in the Public Sector
for the Rocky Mountain States
• Provide consulting and solutions around Enterprise Content Management, Portals, Web
Experience Management, and Social/Network Collaboration Tools
• Building Oracle Business Partner Ecosystem, focusing on Digital Experience
certifications and system integration capabilities
• Account coverage focuses on State and Local Government Agencies, Municipalities,
School Districts, Utilities, and State Counties
• Direct and facilitate internal resources, including pre-sales technical support, System
Integration Services, and Business Consulting Services, to address customer
requirements
Key Information Systems, Inc., Client Relationship Executive – Rocky Mountain States
2010 – 2011
• Manage overall client relationship responsibility between Key Information Systems /The
Tamalpais Group and Customer-set
• Account coverage focus for CO, MT, NV, UT & WY, as well as accounts with strategic
relationships
• Work directly with the IBM Business Partner Sales Channel in the Rocky Mountain
States
• Successful track record in selling solutions across cross-industry customer set
• Provide consulting to create and implement a complete end-to-end solution for IT and
Business Organizations
• Manage an entire portfolio of hardware, software, and services resources for providing
solutions across Lines of Businesses and IT Organizations
International Business Machines Corporation, Highlands Ranch, CO / Denver, CO 2007
– 2010
Client Executive: Small & Medium Businesses and Business Partners for CO and WY – IBM
General Business/ Midmarket
• Manage overall client relationship responsibility between IBM and my customer set
• Account coverage focus on Oil, Gas, Mining, Energy/Utilities, as well as Small/Medium
Size white space accounts
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• Manage the IBM Business Partner Sales Channel for IBM’s General Business “Mid-
Market” space in CO/WY
• Successful track record in selling solutions across cross-industry customer set in
Colorado and Wyoming
• Provide consulting to create and implement a complete end-to-end solution for IT and
Business Organizations
• Manage the entire IBM portfolio of hardware, software, and services resources for
providing solutions for my accounts
Data Management Software Sales Specialist for CO/WY – Information Management, IBM
SW Group 2006 – 2007
• Successful track record in selling solutions across cross-industry customer set in CO/WY
• Provide consulting to create and implement a complete end-to-end Information
Management Solution for prospective clients and current install base
• Direct and facilitate internal resources, including pre-sales technical support, System
Integration Services, Hosting and Outsourcing, Business Consulting Services, to address
customer requirements
• Prepare business solution proposals and implementation plans
Deliver RFI responses and RFP proposals on Data Management Solutions across cross-
industry customer set Business Development Executive – IBM Wireless/Sensors and
Actuators Organization 2000 – 2006
• Exceptional sales record in selling wireless/RFID solutions across Banking, Finance,
Insurance, Communications, and Industrial Sectors. Overachieved quota every quarter
for 6 ½ years.
• Provide consulting to create and implement a complete end-to-end Wireless/RFID
Solution for potential clients
• Direct and facilitate internal resources, including pre-sales technical support, e-business
Application Development, System Integration Services, Hosting and Outsourcing, and
Business Consulting Services to complete solution tasks
• Prepare and deliver RFI responses and RFP proposals on Wireless/RFID Solutions in
vertical industries, including Banking, Finance, and Insurance, as well as the
Communications and Industrial Sector
Logistics Analyst – Integrated Supply Chain Project Office – IBM Corporate Staff 1999 – 2000
• Supported Project Management Deployment across the Integrated Supply Chain
• Deployed Business Transformation Management System (BTMS) across the Integrated
Supply Chain
• Technical Lead providing support of software and hardware platforms across the
Integrated Supply Chain
• Administered technical deployment planning and portfolio management
• Reviewed budget tracking for divisional projects
• Compiled and composed a communication newsletter for Project Managers
I/T Specialist – Systems Management Integrator, Advisory – IBM Accounting, Financial
Systems Group 1996 – 1999
• Supported and maintained 300 Win95 & WinNT Workstations for Corporate Accounting
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• Provided specialized support for financial Hyperion Software for The Financial Systems
Group
• Managed project to migrate 265 clients with OS/2 4.0 to Windows 95 and make Y2K
compliant
• Administered all IBM network printers on Legacy Servers for both client sets
• Supervised, trained, and delegated tasks among new, supplemental, and contract
employees
• Directed hardware/software account management as well as second-level end-user
education
Dedicated Recruitment Manager II – Prasad Yedavalli
Skills Summary:
• Overall, twenty-seven years IT experience, with over twenty-two years recruiting and
technical writing experience
• Through understanding of the recruitment process from resourcing through interviewing,
technical screening, submission, placement, and continuing contractor care
• Excellent understanding of technical requirements, IT functions and responsibilities
• Proven ability to recruit and place all levels of MIS/IT professionals
• Highly skilled at matching candidates to client requirements quickly and accurately
• Manage documentation projects, starting from initial planning through writing and editing,
reviewing, and revising, indexing, creating graphics (piping and instrumentation
drawings, engineering drawings), through final printing and production and delivery to
client.
• Manage small business including marketing, training, computer maintenance and
upgrades and accounting.
EDUCATION:
• Post Graduate Diploma in Computers, NIIT, Hyderabad, India from 1995 to 1996.
• M.B.A. Marketing, Kakatiya University, India from 1988 to 1990.
• B.Sc. Osmania University, Hyderabad, India from 1983 to 1986.
WORK EXPERIENCE:
3Di, Inc., California Jul ‘02 – present
Technical Writer/Senior Recruitment Manager/Account Manager
• Grew in the Organization with all round capabilities, worked in multiple roles such as
technical writing, recruiting, interviewing consultants, programming, and contributing to
overall business growth
• Consistently exceeds company expectations in recruiting and placing consultants at new
and established clients
• Maintained successful relationships with clients and candidates
• Well versed in technical writing
• Directly involved in the management of key accounts
• Provided inside sales support as an account manager including setting appointments
and generating sales leads.
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• Preparing proposals, technical write ups, designing for US Federal, State, County and
City bids
Computech Corp. Mar '00 - May '02
Programmer/Analyst
Oracle Corporation/Bellsouth Telecommunications, Atlanta GA
ADSL Project, Developer
Worked as a Team member in the implementation of Oracle CRM Applications at Bellsouth
Telecommunications. This is an ADSL (Asymmetric Digital Subscriber Line) Project.
This implementation involves Call Center Application.
The Call Center Application uses a Tool called Oracle Scripting, which presents itself as an
Applet. The Scripting Application sits on the Oracle Application Forms called as the Contact
Center (Service for Communications). Using this Tool, Java methods are called. In these
methods, API calls are made that were written in PL/SQL, Java. And these APIs kick off all
the background processes.
Responsibilities:
• Involved in the preparation for Specific Requirements to develop certain Functionalities.
• Involved in development and testing the application
• Written code in Java developed the Script.
• Involved in Creating Java Wrapper Classes for code Developed in PL/SQL.
• Written SQL Statements for making calls to the Database.
• Involved in Preparing the Documentation.
• Involved in coordinating with various work groups.
• Worked closely with testing team in unit, integration / system testing.
• Involved in Production Support.
• Environment: Java, HTML, Oracle Scripting, JDBC, JSPs, Test Director and ORACLE.
Sristek Technologies Pvt. Ltd., Hyderabad, India Sep ’96 - Dec. ‘99
Sales Monitoring System
Team size – 4; Role: Design and Development
This Application has been developed for one of the Clients of Sristek. It consists of raising
Invoices based on orders from customers. Based on the territory of the customer, products
will be billed, since Taxes are different from territory to territory. This system also monitors
the products wise stock to ensure that the Invoice is raised for those products where stock is
available. This system consists below mentioned modules
• Master maintenance
• Territory wise product Rates and Taxes
• Production in Quantity
Reports generated are customer wise- product wise sales for the month, Daily stock details,
Territory wise sales for the month, Territory wise -Tax details for the month, Excise Duty paid
during the month and other related MIS reports like comparison of sales with budgets and
calculation of ratios.
Environment: Oracle (Forms 4.5, Reports 2.5), Windows 95
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Real Estate Information System
Team Size: 4; Role: Involved in Analysis and Design
This package has been designed for Home Finders Inc. The project is categorized into two
modules
• Landlord is a person who owns a property and wants to register it with the firm for lease
or for sale. They are further categorized into residential and commercial depending upon
the type of the property they want to register. The details of the property such as
furnishings, no. of bedrooms, bathrooms, area code etc. are maintained in the database.
• Client is a person who is in search for the property. They are also categorized into
Commercial and Residential. The features they require such as furnishings, no. Of
bedrooms, Area of preference etc. are taken from the clients and maintained in the
database.
Search Engine is designed to search the Landlords, Clients details depending upon the
criteria and Landlord who match the Client's requirements and soon. Reports are also
generated as per the customer requirements.
Environment: Oracle, Visual Basic 5.0, Windows 95
Participated in developing the following systems:
• Inventory and Accounting System
• Integrated Accounting System
• Product Distribution Automation system
• Training Institute Automation
Dedicated Recruitment Manager I – Sameer Kanade
Summary
More than 13 years of experience in Recruitment, Talent Acquisition, and HR administration
across IT & Engineering sectors, providing end-to-end recruitment solutions for direct hire &
contract positions.
3Di Systems Pvt. Ltd.
IT Recruitment Manager (US & India) Dec 2016 – to present.
3Di Systems Inc. is one of the prime IT consulting and IT services providers for Government
and Private sectors across North America and Asia. 3Di Systems is recognized as a leading
expert in providing customized web, mobile, and backend software applications, exceptional
programming, innovation, efficiency, and quality end products. In the span of the last twenty
years, 3Di has designed and delivered numerous projects and business-driven information
technology solutions that have enabled our clients to become more responsive to market
opportunities and operational requirements, improve productivity, and reduce IT services
costs.
Key Responsibilities Include: Managing the overall recruitment process for the company for
both in-house and consulting positions. Other responsibilities include:
• Responding to RFPs/RFQs/SOWs issued by clients, vendor management, and
competitor mapping.
• Get detailed Job Descriptions prepared by respective project managers. Review job
descriptions with the concerned project team and post the best Job description online to
hire the best technical skills for the organization.
• Also working as an individual contributor, sourcing channels include third-party vendors,
internal databases, referrals, job portals, and social networking sites.
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Matrix Technology Group, NJ
Sr. IT Recruiter Jun 2014 – Dec 2016
Handled a top-tier MNC Consultancy account for their clients, involved in leadership hiring and
other mid-senior to senior positions.
Responsibilities:
• Managing the complete recruitment life cycle starting from Sourcing to Salary
Negotiation to the Final placement of the candidate for acquiring the best talent at all
levels.
• Coordinating with Account & Hiring Managers for complete understanding of the
requirements & for conducting selection interviews
• Extensive use of job portals apart from using Google, LinkedIn, and other social
networking sites apart from using third-party vendors.
• ATS used: Conrep
• Developing, designing & executing various Strategies for faster & effective hiring based
on business projections & within corporate budgets.
• Preparing various recruitment reports/MIS (using Excel) to keep a regular track of the
recruitment activities which are to be presented to senior management for cost
management.
• Arranging & Managing various activities/drives for bulk hiring
• Identifying areas of development for individual team members & offering training on the
same
• Positions handled: Front end & back-end development, Networking, IT Infrastructure,
Software QA, Testing, Systems Analysis, and IT Project Management requirements.
Nityo Infotech Inc, NJ
Sr. IT Recruiter Aug 2011 to May 2014
Recruitment Executive, the job involves handling an end-to-end recruitment cycle across
multiple levels.
Responsibilities:
• Followed the standard recruitment structure such as sourcing, screening, evaluating, and
selecting candidates to get the best resources.
• Ability to handle volume recruiting in a fast-paced, structured environment, adhering to
strict deadlines.
• Handle multiple accounts and liaise between the hiring manager and candidates.
• Responsible for job posting and creating job assignments for the hiring manager as well
as negotiating salary with candidates.
• Uploading resumes on Taleo (ATS)
• Ability to prioritize tasks and work under deadlines.
• Handling requirements from direct clients and implementing partners and giving
complete recruitment solutions.
• Extensive use of Monster, Naukri, and LinkedIn to source resumes apart from vendors.
• Employee database management using Excel.
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• Successfully sourced, identified, and hired professionals from senior-level to entry-level
professionals from various sectors.
Positions handled: Front-end & back-end development, Networking, IT Infrastructure,
Software QA, Testing, Systems Analysis, and IT Project Management related requirements.
Levels: all levels from trainee software engineers to CTOs. Also worked on Engineering
Requirements related to production, field, and sales engineers.
Prijai Heat Exchangers Pvt. Ltd, Thane Feb 2008 – May 2011
HR Generalist, Recruiter
Specifications: Was responsible for the day-to-day management of HR operations, including
administration of the policies, procedures, and programs of the organization
• Managing labor contractors supplying daily wage workers.
• Maintaining employee database using Excel.
• Recruitment- End-to-end recruitment, Selection, onboarding of employees, generating
employee code, and any other related duties.
• Handling of Documentation by preparing all kinds of paperwork which also includes
preparing Offer Letters, Termination Letters, letters required by government bodies, exit
formalities, and any other special requests,
• Attendance/Leave Management
WNS Global Services Pvt. Ltd, Mumbai Jun 2004 - Jan 2008
Sr. Associate
Specifications:
• Worked for its US-based client, Travelocity.com, part of Sabre Holdings Corporation, and
was part of the Reissues Department.
• As an SME the role involved utmost vigilance and high complexity since Reissues had
practically zero % tolerance to service defects as it has led to high financial impact due
to agent errors.
• Used Native Sabre for reissuing tickets and modifying PNRs.
Educational Qualifications
• Bachelor’s Degree in Science, Mumbai University 2001
• MHRDM, Somaiya Institute of Management and Research, Mumbai 2001
Critical Resources
In the event where critical resources become unavailable, 3Di will quickly approach its vendor
pool for appropriate candidates. It also makes a search through Internet job search engines
like www.Dice.com, Monster.com, LinkedIn website, network of present and past employees,
etc., to find the appropriate candidates. All the critical issues that arise are made known to the
client and we ensure minimum disturbance to the agreed milestones.
The following are the tools/techniques used to track and recruit qualified candidates:
• Talent pool/ internal database
• Advertising on job boards like dice, monster, LinkedIn, etc.
• Employee referrals
• Rehiring past employees
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• Subcontractors
• Vendor pool
• Contacting passive candidates
Ability to Meet Deadlines
3Di’s approach to meet deadlines:
• Evaluate what is required
Understand exactly what the task involves. This helps us to identify and map out what
work needs to be done.
• Get the Right Resources
Make sure that we have the right resources to get the job done promptly. This also includes
technical support, equipment, training, or materials ready and available in time.
• Plan in Detail
The next step is to create a detailed schedule. A good approach is often to break tasks
down into small components and to create deadlines for each one.
• Limit the Damage of a Missed Deadline
Despite all our hard work if we still miss a deadline then the priority is to keep our
stakeholders informed of progress throughout our work, highlighting any issues that delay
us, and show that we are putting our contingency plans into action.
Meeting Customer Staffing Expectations
3DI would like to state that it has always been meeting the expectations of its customers.
There have been no instances where it has lost a contract due to poor services. Meeting
Customer expectations is the primary moto. Our approach to meeting customer staffing can
be summarized as follows:
• Perform to the letter of the contract Scope of Work, 3Di’s reputation has been built
over the past two decades, on consistently exceeding the requirements of the contract –
and the expectations of our customers. We are prepared and capable of doing the same
with the COUNTY’s projects under this proposal.
• Submit resumes as per COUNTY’s timeline, with a focus on qualified candidates. This
process is vetted by a senior technical executive
• We employ disciplined project planning, tracking, and reporting as required for
achieving cost controls, schedule integrity, and technical performance. We provide our
candidates and supervisors with tools and resources to track progress and performance.
• We will be committed to the life of the program, and support the COUNTY’s projects
throughout the complete life cycle with whatever personnel, resources, and technology
are required. 3Di’s team members, and the tremendous access to technical resources,
will support this commitment.
• Technical Capabilities and the integrity of the project team. Our technical
capabilities, via the experience of our team, will be key factors to success. 3Di will
preserve the integrity of the project team assigned to each project deliverable for the
benefit of our customers. 3Di will meet key personnel commitments and create an
environment for our staff to make long-term contributions, eliminating disruptions to the
work and/or negative impacts on the project schedule.
• Take the initiative to identify technical risks, and take responsibility for their
resolution. Our project managers, senior technical professionals, and experienced
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systems analysts will use the lessons learned from previous projects to identify potential
problems and develop appropriate solutions.
• Ensure timely submission of timesheets, invoices, and reports as required.
• Provide background check reports and other reports as necessary
• 3Di’s Account Executive (Mr. Carlos Culebro) at regular intervals or as required by
the COUNTY will be meeting COUNTY managers to monitor the progress of its
consultants and ensure that the services rendered are meeting expectations.
Performance Monitoring
3Di continuously monitors the performance of all its employees including temporary
personnel. It encourages employees to upgrade their technical skills and obtain professional
certifications so that they can excel in their performance on the job.
While managing the temporary personnel, 3Di’s contact person will promptly and diligently
work with the COUNTY to ensure service satisfaction and timely handling of requests and
issues. 3Di’s proposed rates to the COUNTY are all-inclusive of costs, economical, and cost-
effective.
3Di, Inc. provides IT Temporary Personnel with timesheets that are completed weekly.
These timecards are reviewed and signed by the client manager before being submitted to
3Di, Inc. for processing.
If the COUNTY has its summary sheets/timesheets, 3Di will follow the standard procedure
adopted by it and submit the Activity Summary and any other required COUNTY documents.
As necessary, 3Di’s contact person will communicate with the Authorized COUNTY contact
person to monitor the performance of the temporary personnel and will function as advised.
3Di’s internal Appraisal process is conducted annually in the first quarter of every year by the
top management comprising of the CEO, CFO, and the Account Manager. The performance
of the employees is evaluated based on the feedback from the Client and various other
factors. The employees are encouraged to improve their technical skills and the company
offers the appropriate increments. The scope of improvement is discussed, and the
employees’ inputs are taken.
Employee placement, performance issues, and replacement procedures
Usually, there are three (3) reasons for replacing a resource.
1. Underperformance/illness - Should it be determined that 3Di’s contract staff is
performing below the requested levels of expertise or for any other reason, 3Di will
replace staff immediately, as per the COUNTY’s replacement procedures.
Depending on the position, 3Di usually fills a position with one staff member within a
3 – 5-day period or as required by the COUNTY.
2. Resource takes another Job - If a resource takes up another job and needs to be
replaced, 3Di will ensure that proper notice is given, an appropriate replacement will
be found with the approval of the COUNTY, and a smooth transition will be ensured.
3. Withdrawing a Resource from a project - If a temporary member of staff needs to be
replaced, 3Di will ensure that proper notice is given, an appropriate replacement will
be found, and a smooth transition will be ensured.
We offer a competitive rate structure, allowing our clients to consistently enjoy cost savings.
3Di will follow the COUNTY’s agreed Conversion and Transition terms.
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Employee Retention
Our employees are our biggest strength- we strive to establish genuine rapport and trust with
diverse individuals allowing us to successfully network with them in gathering referrals of
exceptional candidates. Accordingly, we recognize that our employees are our most valuable
resources. Our ability to attract and retain the best talent is the result of Competitive
Compensation and Benefits, 401K, Reputation for Stability, Communication, Career
Opportunities, Training, Medical Benefits, Employee Relationship Development, Continuous
Improvement, and Career development.
We offer our employees a wide variety of technical and interpersonal growth classes by
combining various training programs available at our corporation and throughout the
community. These include customer-led training, online certifications, 3Di consultant-
developed and led training, and vendor-led training.
3Di’s Responsibilities
• 3Di will provide qualified personnel matching the required skills after a thorough
screening
• 3Di will provide background screening and Drug tests as applicable for the personnel,
shortlisted to be hired.
• 3Di will provide the necessary information for reference checks and any other
information required relating to the qualified candidates.
• 3Di will respond to the customer’s requests promptly
• 3Di will meet the temporary staff driving requirements
• 3Di temporary staff hired will meet the security requirements that include building and
access control key cards
• 3Di will provide an Account Executive (single point of contact) during the entire duration
of the contract
• The 3Di Account Executive will be available to the customer as per its working hours.
Expectations from the Customer
• 3Di expects the customer to provide complete information on the position to be filled.
This includes the job title, Job Description, Minimum required qualifications, duration of
the position, any rate restrictions, and other relevant details needed for submitting the
resumes.
• 3Di expects the COUNTY to provide the contact information of the hiring manager for the
position to be filled.
• 3Di expects the customer to pre-approve any overtime working hours
• 3DI expects the supervisor or project manager to approve the weekly timesheets of the
employee promptly.
• 3Di expects the customer to release the payment as per the contract terms and
conditions.
• 3Di expects the customer representative or the project supervisor to immediately inform
the Account Executive in case of any issues or problems including performance-related.
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References
Reference 1 Detail
Reference Company
Name:
Information Technology Agency, City of Los Angeles
Company Address: 200 North Main Street, Suite 1400, Los Angeles, CA 90012
Type of Industry: Government Agency
Contact Name: Eduardo Magos, ITA Information Systems Manager
Contact Phone
Number:
213 258-9161
Contact Email Address: Eduardo.magos@lacity.org
Description of Services
Provided:
Los Angeles 311 Application, Portal & Mobile Application
As a part of the 311 project, the following applications were developed and
deployed on the OFMW platform:
• MyLA311 Portal for Constituents and City Staff
• Sanitation Portal for Constituents and City Staff
• MyLA311 Native Mobile Application for Android and iOS
• SANSTAR application used by Sanitation staff for Service Request
fulfillment in field
MyLA311 Portal, Sanitation Portal and MyLA311 Native Mobile
application are High Value Applications.
Provided 6-8 IT Consultants
Date of Services 7/29/2013 – Present
Reference 2 Detail
Reference Company
Name:
Los Angeles Housing Department
Company Address: 1200 West 7th Street, 1st Floor, Los Angeles, CA 90017
Type of Industry: Government Agency
Contact Name: Kim Ly, Director of Systems
Contact Phone Number: 213 808-8493
Contact Email Address: Kim.Ly@lacity.org
Description of Services
Provided:
Multiple Projects - HCIDLA Public Websites Accessibility and Website
Development, CCRIS/ BIMS/ RENT / Rent Escrow Account Program
(REAP) system, HIMS, NSP, Housing Development projects
3Di team developed, deployed, maintained, and supported various
projects that include CCRIS, BIMS, RENT, REAP, HIMS, NSP
applications. 3Di’s team also provided development of Content Managed
Multilingual website.
Redesigned and created WCAG 2.1 compliant department website using
WordPress as CMS. Restructuring the website, improved user
experience, and search capabilities.
Engaged a qualified Web accessibility specialist to conduct an
Assessment of HCIDLA Public facing websites and documents available
from those websites (PDF, Word Document).
Delivered assessment report summarizing details of violations and
recommendations to ADA, WCAG 2.1 Level AA.
Enhanced all eight HCIDLA’s public facing websites to comply with ADA,
WCAG 2.1 Level AA with additional accessibility and usability features
found during the assessment.
Implemented standard Header and Footer for all public facing sites to
provide a similar look and feel.
Migrated data to the new applications developed.
Provided 10-12 IT Consultants
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Date of Services 08/2008 – Till Date
Reference 3 Detail
Reference Company
Name:
El Paso County, CO
Company Address: 325 S. Cascade Ave., Colorado Springs, CO 80903
Type of Industry: Government Agency
Contact Name: Jeff Eckhart - CIO
Contact Phone Number: 719-520-6346
Contact Email Address: jeffeckhart@elpasoco.com
Description of Services
Provided:
Multiple Projects – EPC Citizen Connect, Employee Portal, Mobile App,
Portal Web Application, Taxation Certificate Application, Intranet Portal
Details: Design and develop the County’s Intranet Portal and the Clerk
to Board Agenda Management System, DBA support.
EPC Citizen Connect - EPC Citizen Connect is an implementation of
3Di NexGen311 solution for the County of El Paso, CO. In addition to the
usual 311 type service requests, EPC Citizen Connect also includes
features for the County Registrar (e.g., find polling booth), County
Assessor and County Public Works. EPC Citizen Connect is integrated
with the County’s ERP system (JD Edwards), which is used by the
County as a work order management system. We also integrated the
County’s IDM and ESRI GIS.
Currently Ongoing Support & Maintenance & Enhancements
Projects:
• Web Center Suite Plus – Employee Portal, Employee Mobile
App
• Service Request Prototype
• TEAM Contract Management Portal
• Citizen Engagement
• Assessor Business Requirements
• Portal Web Application
• Web Center Content Interfaces
• Identity Management Configuration
• Taxation Certificate Application
Provided 6-8 IT Consultants
Date of Services 10/2014 – Till Date
Reference 4 Detail
Reference Company
Name:
Los Angeles Fire Department (LAFD)
Company Address: 200 N. Main St., Rm. 1720-CHE, Los Angeles, CA 90012
Type of Industry: Government Agency
Contact Name: Carr Oduro, Sr. Systems Analyst
Contact Phone Number: 213-922-7761
Contact Email Address: Carr.oduro@lacity.org
Description of Services
Provided:
Software Development Services
Details: 3Di projects include NGBrush Project. The system basically
consists of 4 modules that has provisions for Customers, Employees,
Contractors, and an iPad application for inspections. The customer has
an option to OptOut for current year using APN and PIN on the portal,
while the Employee can directly view and manage the APNs within a fire
district area. Contractors can view their assignments and can manage
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them, while the Brush Inspector can inspect the fire area and can
manage status of each APN within the app which is managed on the
server.
• 3Di leveraged accelerators on 3Di Engage platform to build Plan
check and Inspection systems (known as FIMS) for their Dev
services division.
• FIMS is a unified portal for Customers (Developers and Owners),
Plan checkers and Inspectors.
• FIMS allows customers to apply for a permit, request inspection
once the permit is issued and pay for plan check, permit, and
inspection from any device with browser, Desktop, Tablet and/or
mobile phones.
• Plan checkers can review application, plans, determine fees and
issue permits. This system is integrated with LADBS’s ePlanLA
system that allows collaboration between these 2 departments.
• Inspectors can process all inspection requests and/or self-schedule
inspections through portal or the field application. A native iOS field
application has offline support mode.
3Di works with LAFD Development Services division in a Maintain,
Operate and Develop mode of the program that is responsible for their
permit issuances and field inspections. This is a long running project of
over 4 years. 3Di teams work with the LAFD MIS and business teams on
a SCRUM based 3-week SPRINT cycle for this program. The application
has multiple components that have immediate re-use potential for this
RFP.
• Multi-functional role-based project scheduler that is used for to
schedule, assign inspections across the inspector community.
• iOS Field device app enabling inspectors to perform inspections
easier, and report actual hours spent in the activity.
• Ability to customize and enhance the scheduler to include resource
management for multiple FIRE projects.
• Ability to integrate the actual project task hours into CRM based
HR/Payroll systems.
Year-round compliance program taking care of Fire prevention services
across the LAFD brush inventory.
• 3Di Manages the VMS3 Program for the LAFD Brush unit. This
program is responsible for all preventive inspection activities done
across the LAFD very high fire zone brush inventory. All Year-round
compliance is of critical importance to contain any occurrences of
brush fires.
• VMS3 support across multiple platforms and devices on Windows
and iOS
• Ability to work offline without internet connectivity and upload data
when connectivity is restored.
• Resource and personnel management with the ability to dynamically
assign areas, teams to various fire team leads and captains.
• Integration with the city-wide FMS to invoice end property owners for
non-compliances year-round and pay contractor invoices for
clearances.
Provided 4-6 IT Consultants
Date of Services 03/2017 – 02/2020, Project extended and current
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Overview of Benefits to the County
• 3Di offers a competitive rate structure, allowing SCRRA to consistently enjoy cost savings.
• 3Di has experience in providing appropriate resources for both T&M as well as Fixed
priced projects.
• 3Di point of contacts will be available 24X7 to SCRRA to any communication request
including contract related issues and will promptly respond within the stipulated time.
• 3Di has experience in working with government agencies and is especially qualified for
this contract. 3Di has the experience of holding similar Master Contracts/Agreements with
several government agencies like Douglas County School District (CO), Los Angeles
Unified School District (LAUSD), City of Los Angeles Information Technology Agency
(ITA), the County of Los Angeles, City of Los Angeles Bureau of Sanitation (LASAN), City
of Los Angeles Housing and Community Investment Department
(HCIDLA), Los Angeles World Airports, the State of California (CMAS Contract), City of
Seattle, City of Las Vegas, El Paso County (CO), Boulder County (CO), Jefferson County
Public Schools (CO), UNLV, The State of WA, United States General Services
Administration (GSA – Schedule 70) and others.
• 3Di has worked extensively with various governmental agencies and has gained a deep
knowledge of the public sector domain.
• 3Di has worked extensively in the public and private sector to provide consulting services
and staffing resources in Systems Programming and Maintenance, QA & IT Support,
Application Development, Web/Portal architect design and implementation, web-based
database development, Infrastructure Deployment & Support and Project Management.
• 3Di has an extensive database of fully screened, interviewed and qualified consultants to
fill the positions as elicited in the RFP.
• 3Di has a proven, 27-plus year record of successfully providing IT contract personnel to
government and private agencies.