HomeMy WebLinkAboutPartners In Care - OH. 7 Instructional Systems (Design of Training, Facilitation and Evaluations Programs)
Statement of Qualification & Expression of
Interest
Submitted by Partners In Care (PIC)
1. Organization Information
Name of Firm: Partners In Care (PIC) – Oʻahu Continuum of Care (CoC) Lead Agency
Principal Place of Business: 200 N. Vineyard Blvd., Suite A-210, Honolulu, Hawaiʻi 96817
Contact Information:
• Executive Director: Laura E. Thielen
• Phone: (808) 380-9444
• Email: laurat@partnersincareoahu.org
• Website: www.partnersincareoahu.org
2. Age of the Firm & Staffing
• Year Established: 1998 (incorporated as a nonprofit 501(c)(3) in 2019).
• Average Number of Employees (past five years): 12–22 full-time staff, supported by
consultants, volunteers, and contractors depending on funding cycles.
• Current Staffing: 22 FTEs, 2 PTEs, including executive leadership, program managers,
systems coordinators, finance staff, and frontline engagement staff.
3. Education, Training, and Qualifications of Key Staff
PIC’s leadership team brings extensive experience in nonprofit management, housing systems,
social work, and data governance. Key employees include:
• Laura E. Thielen, Executive Director
o BA Political Science, Dominican College, CA
o Masters Degree Social Work, UH Manoa
o 30+ years of leadership in nonprofit governance, public policy, and housing
systems.
o Oversees strategic planning, HUD compliance, CoC governance, and contract
administration.
• Josh Fuentes, HMIS Manager, MA
o Certificate in Digital Media, HAWCC
o BA Communications, UH Hilo
o Masters degree in Communication, UH Manoa
o 6 years at PIC non profit, management of Homeless Management Information
System (HMIS)
• Josh Roach, HMIS Training Specialist
o 5 years at PIC non profit, HMIS Training Specialist
o BA Communications, Montclair State University, NJ
Staff qualifications align with HRS 103D-304 professional service standards and the U.S. Office
of Personnel Management’s GS-Professional Qualification Standards.
4. Recent Projects & References
Representative Projects (past 3 years):
• Homeless Management Information System (HMIS) Administration – HMIS and
CES Lead Agency for the Oahu Continuum of Care Oversight of more than 600 system
users, ensuring HUD-compliant data collection and evaluation.
• Oʻahu Housing Now (Rapid Rehousing Initiative) – Administered $12M federal relief
funding to rapidly rehouse families and individuals during the COVID-19 pandemic.
• Landlord Engagement Program (LEP) – Ongoing initiative to expand housing
opportunities, negotiate incentives, and increase Section 8 acceptance across Oʻahu.
• Matching for Appropriate Placement (MAP) Tool Development – Collaborated with
UH researchers to replace VI-SPDAT with a culturally responsive assessment tool.
Client References (contact available upon request):
1. Tanya Brown, Oahu Continuum of Care Chair, US Vets, 808-341-7833,
tbrown@usvets.org
2. Heather Lusk, Former Oahu Continuum of Care Chair, Hawaii Health and Harm
Reduction Center, 808-393-4624, hlusk@hhhrc.org
5. Promotional / Descriptive Literature
Partners In Care is the HUD-designated Continuum of Care Lead Agency for Oʻahu,
responsible for coordinating homeless response efforts across more than 50 member
organizations. PIC administers federal and local grants, convenes community providers, operates
data systems, and advances housing-focused solutions through collaboration, advocacy, and
lived-experience leadership.
Our mission is simple yet powerful: to end homelessness through system-wide coordination,
housing-focused programs, and the promotion of equity and dignity for all people experiencing
housing insecurity.