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HomeMy WebLinkAboutCSS Guide - How to Pay an Invoice1 of 6 Guide created on 3/30/2026 How to Pay an Invoice This guide walks you through how to pay for your plan and permit fees in the EPIC system—whether you're paying immediately after applying or returning later to complete your payment. Paying an Invoice Immediately After Applying 1.After submitting your plan or permit online, you will be advised that a fee must be paid. Click Add to Cart. This places the fee in your shopping cart. 2.A pop-up message will appear confirming that your item has been added to your cart. •Click Go To Cart to review your items and proceed to checkout. •Click Continue to return to your permits if you would like to add more invoices and complete your payment later. 3. Review your cart items. When ready, click Check out. Select a payment method 1. Choose between paying by credit card or electronic check. • Credit Card • Processing fee: 3.75% (minimum $2.50) • Click "Enter new credit card" • Electronic Check (eCheck) • Processing fee: $1.75 per transaction • Click "Enter new eCheck" 2 of 6 Guide created on 3/30/2026 2. If you chose credit card, enter your credit card information and click Continue. 3. If you chose eCheck. Enter your check information and click Continue. 3 of 6 Guide created on 3/30/2026 4. Review and submit your payment. • Check your payment method and total charges • Click Submit payment Thank you for your payment 1. You'll see a "Thank you for your payment" message. Click Return to County of Hawaii - EPIC to go back to your permit. 4 of 6 Guide created on 3/30/2026 2. You will receive an email from Online Payments <noreply@tylerportico.com>. Paying an Invoice Later 1. Log in to your EPIC account and open the permit you would like to pay for. In the Available Actions section, look for an indicator that says, “In Cart.” This confirms the item has been added to your cart. 2. To access your cart, click the shopping cart icon located at the top of the page, to the right of your username. 5 of 6 Guide created on 3/30/2026 6 of 6 Guide created on 3/30/2026 Need Help? 1. Contact us via our EPIC Online Support Page. 2. Complete all required fields and click Submit.