HomeMy WebLinkAbout2026-07-23 Merit Appeals Board Minutes
REGULAR SESSION
Merit Appeals Board
Department of Human Resources – Conference Room
101 Pauahi Street, Suite 2
Hilo, Hawai‘i
July 23, 2026 (Thursday)
Call to Order (Item 1)
The regular meeting of the Merit Appeals Board, County of Hawaiʻi, was called to order at
9:02 a.m. by Chair Gabriella M. Cabanas, at the Department of Human Resources-Conference
Room, 101 Pauahi Street, Suite 2, Hilo, Hawaiʻi, on Thursday, July 23, 2026.
Roll Call – Present
Ms. Gabriella M. Cabanas, Chair
Ms. Suzi Bond, Vice-Chair
Mr. Daniel “Niel” Thomas, Member
Absent and Excused
Mr. Gilbert J. Aguinaldo, Member
Also Present
Mr. J Yoshimoto, Assistant Corporation Counsel, Office of the Corporation Counsel
Ms. Sommer J. Tokihiro, Director, Human Resources Department
Ms. Jennifer Sakamoto, Human Resources Manager II – Personnel and Organizational
Development Division, Human Resources Department
Ms. Glynis Yamada, Secretary-Reporter, Human Resources Department
Merit Appeals Board July 23, 2026
Call to Order (Item 1)
rd
CHR. CABANAS: The Merit Appeals Board meeting is called to order at 9:02 a.m., on July 23,
2026. And we are situated at the Department of Human Resources Conference Room, at
101 Pauahi Street, Suite 2, in Hilo, Hawaiʻi.
We have quorum today with three Board members present. I’m Gabriella Cabanas, Chair of the
Merit Appeals Board—seated with me are Vice-Chair Suzi Bond.
MS. BOND: Hello.
CHR. CABANAS: And Daniel “Niel” Thomas. Also with us, our Assistant Corporation Counsel
J Yoshimoto, and Director of Human Resources Sommer Tokihiro.
MS. TOKIHIRO: Good morning.
CHR. CABANAS: And our Secretary-Reporter Glynis Yamada.
MS. YAMADA: Good morning.
MR. YOSHIMOTO: Good morning.
CHR. CABANAS: And coming to help with the logistics is Jenny Sakamoto. Hi, Jenny—
MR. THOMAS: I think they call this room the “Training Room” or something?
CHR. CABANAS: No, it’s the “Conference Room.”
MR. THOMAS: ‘Cause I wound up down there with something that says, “Conference Room.”
CHR. CABANAS: That’s the “Aupuni Conference Room”—this is the Department of Human
Resources Conference Room
MR. THOMAS: Ah, okay.
CHR. CABANAS: Yeah. So, this conference room belongs to the department. Yeah.
MR. THOMAS: And they will defend it.
CHR. CABANAS: Yes.
MS. BOND: Defend their territory.
MS. TOKIHIRO: Rigorously.
CHR. CABANAS: Anyhow, thank you all, for being here this morning. Gilbert Aguinaldo, our
other Board member is absent today. He is excused. And so we will proceed with the agenda.
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Merit Appeals Board July 23, 2026
Addendum to Agenda (Item 2)
CHR. CABANAS: There is no addendum.
Statements from the Public (Item 3)
CHR. CABANAS: And no “Statements from the Public.”
Approval of Minutes (Item 4)
June 24, 2026
CHR. CABANAS: Approval of meeting minutes for June 24, 2026. Have you all had the
opportunity to read in-depth—
MR. THOMAS: As long as there’s no quiz.
CHR. CABANAS: —the many pages.
MS. BOND: I know, it’s like, “Wow, I was here for that.”
CHR. CABANAS: The many pages of this meeting. And, yes, I did review it—took me hours.
MS. BOND: I have a couple of small—
MR. THOMAS: You do—me, too.
CHR. CABANAS: Me, too.
MS. BOND: —small things.
CHR. CABANAS: Okay, you want to go first, Suzi?
MS. BOND: Okay, yeah. On page 15, where it says “MS. BOND:” on one, two, three—
third/fourth—third time I say something. It’s “Citizen Corps” is “C-o-r-p-s”—it’s like a group, not
a company.
CHR. CABANAS: Oh, okay.
MS. BOND: Like, “Marine Corps”
CHR. CABANAS: Right.
MS. BOND: So—and then there was one more where it says “junks” in it—it’s like, no, that
should be “chunks”—page 81.
MR. THOMAS: Page 81 of 10,000.
MS. BOND: I know.
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Merit Appeals Board July 23, 2026
CHR. CABANAS: Page 81—okay.
MS. BOND: Like 320—where—on the second to the last line, “…all of a sudden here’s these
big junks of money…”—it should be “chunks.” Up, towards the top, second paragraph—towards
the end of the paragraph.
CHR. CABANAS: Oh, it says “junks.”
MS. BOND: Plenty junks of money, yeah? I thought that, well—did I get my pidgin out for that?
CHR. CABANAS: Okay, very good. Good eye, good eye.
MS. BOND: Okay, that’s all I got.
CHR. CABANAS: Okay, and then I have a few. So, it’s good that we all read it. So page—
MS. BOND: So, it proves we actually read it.
CHR. CABANAS: Yeah. Page 27, third paragraph where it reads, “We had recruitment test
scenarios where we’re entering end date…”—and this is Sommer’s report—so, Sommer, if you
can help me with this. “…adding a pending a worker…”—
MS. TOKIHIRO: Sorry, which paragraph are we on?
MS. BOND: Oh, yeah, third—
CHR. CABANAS: Third from the top. So, it says, the last sentence, “We had recruitment test
scenarios where we’re entering end date…”—that looks okay; it’s this next verbiage, “…adding
a pending a worker…”—
MS. TOKIHIRO: So, “…adding a pending worker…”—so, that second “a”—
CHR. CABANAS: Oh, take out that second “a”—
MS. TOKIHIRO: Yeah.
CHR. CABANAS: Okay. “…converting a pending worker to an employee…”—
MS. TOKIHIRO: Correct.
CHR. CABANAS: Okay. “…changing assignments—so that could be promotion to another
position…”—that sounds okay?
MS. TOKIHIRO: Yes.
CHR. CABANAS: Okay, great. Okay, and then the next page is, let’s see—page 30, where
Ms. Tokihiro is listed from the top—one, two—the third “MS. TOKIHIRO:”—the last sentence—
well, yeah, the sentence is long but—
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Merit Appeals Board July 23, 2026
MS. BOND: Of the first paragraph.
CHR. CABANAS: Yeah, the third—one, two, three, four—fifth—the fifth paragraph where she
says, towards the end, “…basically, the history—like, position history of when that position was
last filled, how…”—
MS. TOKIHIRO: Sorry, are we on page 30?
CHR. CABANAS: Yeah.
MS. BOND: Yeah, it’s the third “MS. TOKIHIRO:”—first paragraph.
MS. TOKIHIRO: Perfect, I got you.
CHR. CABANAS: Yeah.
MS. TOKIHIRO: Okay.
CHR. CABANAS: So, it’s the third, last sentence—the last third sentence, “…basically, the
history—like, position history of when that position was last filled..”—okay, that looks good; “…
how many people have we had in the position…”—okay, that looks good; “…how long…”—it
should be “has”—add the “h”—“…how long has the position been filled—like the dates of
employment.”
Okay, and the then the last—oh, no, not the last one—I have two more. Okay, so the next one
is page 44, and it’s the third paragraph, second to the last sentence, “There was an actual
transfer paperwork…”—shouldn’t it be “…transfer of paperwork…”—
MS. YAMADA: I’m sorry, on page 44?
CHR. CABANAS: Third paragraph—
MS. YAMADA: Okay.
MS. BOND: Third paragraph.
CHR. CABANAS: Second to the last sentence.
MS. YAMADA: Okay.
CHR. CABANAS: “…transfer paperwork…”—shouldn’t it be “transfer of paperwork”—
MS. TOKIHIRO: Actually, you could remove the “an”—so it would read, “There was actual
transfer paperwork for all the positions…”
MR. THOMAS: It’s the type of paperwork.
CHR. CABANAS: Oh, okay. “There was…” remove the “an”—
MS. TOKIHIRO: Correct.
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Merit Appeals Board July 23, 2026
CHR. CABANAS: Okay, remove the “an”—“There was actual transfer paperwork…”—
MS. TOKIHIRO: Mm-hmm.
MR. THOMAS: It’s a type of paperwork, apparently.
MS. BOND: Yeah.
CHR. CABANAS: Oh, okay. Okay, we got that corrected—okay. And then, the last one I had
was—
MS. BOND: And you got my name right, all the way through—thank you.
MS. YAMADA: I took special note of that.
MS. BOND: I appreciate it.
CHR. CABANAS: Okay, and the last one is page 99, first paragraph, the last sentence, “And
you could do something about interview—job interview training or applicant…”—and then
there’s a “tra” there.
MS. YAMADA: Yeah, ‘cause it was like “applicant tra”—and then, changed the word. So,
they’re not finishing the word—
CHR. CABANAS: Oh, that was me. Okay.
MS. TOKIHIRO: It was re-gathering and re-starting your thought.
CHR. CABANAS: My mind was moving too fast.
MS. TOKIHIRO: Yeah.
MS. YAMADA: Do you want to have it deleted?
CHR. CABANAS: I don’t know, it just doesn’t look right.
MS. BOND: You were under duress.
MS. TOKIHIRO: By page 99, we were all under duress.
MS. YAMADA: Especially me.
CHR. CABANAS: So, what say you, J—should we change it or leave it?
MR. YOSHIMOTO: It’s verbatim, right, so I’ll leave it.
CHR. CABANAS: So, leave it—okay, we leave it.
MR. YOSHIMOTO: Yeah, it’s okay—you’re good.
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Merit Appeals Board July 23, 2026
CHR. CABANAS: Okay. If anyone questions you, you just say, “Well, the Chair’s mind was
going too fast.”
MS. TOKIHIRO: That’s how the Chair’s mind works.
CHR. CABANAS: Okay, so that’s it for the meeting minutes.
MS. BOND: Okay. I move to approve the meeting minutes as, amended—is that right?
CHR. CABANAS: As amended—
MS. BOND: See, I’m learning.
MR. YOSHIMOTO: You’ve got to amend the minutes first.
CHR. CABANAS: Yeah, amend the minutes.
MR. YOSHIMOTO: Just note it on the record, so you move to amend as noted on the record.
MS. BOND: Okay. I move to amend the minutes, as noted on the record.
MR. THOMAS: Second.
CHR. CABANAS: Any discussion? No? Okay, I’ll start a rollcall vote with Ms. Bond.
MS. BOND: Aye.
CHR. CABANAS: Mr. Thomas.
MR. THOMAS: Aye.
CHR. CABANAS: Ms. Cabanas—aye.
Motion carried to—
MR. THOMAS: Are all these mics. live? Mine’s held together—
MS. BOND: Yeah.
MR. THOMAS: —with masking tape or something.
MS. YAMADA: Yeah, they’re all live.
MR. THOMAS: Okay.
CHR. CABANAS: Okay, motion carried to approve the meeting minutes—amendments for
June 24, 2026.
Now we need another motion to approve the meeting minutes, as amended.
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MS. BOND: So moved.
MR. THOMAS: Second.
CHR. CABANAS: Thank you. Any discussion? If not, I’ll start a rollcall vote with Ms. Bond.
MS. BOND: Aye.
CHR. CABANAS: Mr. Thomas.
MR. THOMAS: Aye.
CHR. CABANAS: Ms. Cabanas—aye.
Motion carried.
Director’s Report (Item 5)
A. MAB Quarterly Reports: April – May 2026 (Administrative Services Division,
Classification & Pay Division, Equal Opportunity/ADA Division, Health & Safety Division,
Labor Relations, Personnel & Organizational Development Division, Recruitment &
Examination Division, Workers’ Compensation Division)
CHR. CABANAS: Okay, moving along. We have our “Director’s Report” for MAB Quarterly
Reports, April through June 2026.
MS. TOKIHIRO: Okay. So, this is the report for the Fourth Quarter of our Fiscal Year. We
started a new fiscal year on July 1—and you will note that the format for the Quarterly Reports—
and the Monthly Reports—we’re making those accessible, so they’re easily readable by any
individual that would access the records that may need some kind of assistive device for
assistance in reading the minutes or reading the report.
So, the format was actually one that was created by Alika, our ADA Coordinator, so all divisions
are following. So, you’ll notice that some of the graphs and the tables that we previously used
have been removed because there are different requirements to ensure accessibility for screen
readers to accurately capture the information on the graphs and tables. So, that’s kind of a big
change but really important.
MS. BOND: Like, I can read it without my glasses.
MS. TOKIHIRO: Yes. Font size is larger—
CHR. CABANAS: Yeah, what size is it?
MS. BOND: Fourteen.
MS. TOKIHIRO: So, 14—and then the headings are 18.
MS. BOND: You can tell (inaudible). I was like, “Oh, look, it’s a 14”—
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Merit Appeals Board July 23, 2026
MS. TOKIHIRO: Suzi’s preferred size.
MS. BOND: Yeah—you’re like, good to be Suzi standard.
MR. THOMAS: The type-face.
CHR. CABANAS: But makes for easy reading, though.
MS. BOND: Yeah.
MR. THOMAS: Well, they have type-face, where the “l” has a little thing, so—
CHR. CABANAS: Oh, yeah, a little loop—not a loop, but a little curve.
MR. THOMAS: —it’s the Number 1 glot and Number 2 glot.
MS. TOKIHIRO: Yeah, so I believe this particular font is “Aptos” which is actually the new
default font that Microsoft uses.
MR. THOMAS: A-ha.
CHR. CABANAS: So, is it “Actos.”
MS. TOKIHIRO: “Aptos”—“a-p-t-o-s”—
CHR. CABANAS: Oh, “Aptos”—okay.
MS. TOKIHIRO: Yeah.
MS. BOND: (Inaudible) for my computer—okay.
CHR. CABANAS: So, have you changed everything—your correspondence, memos—to
Aptos? We used to use “Century Gothic.”
MS. TOKIHIRO: Yeah. So, the—still—according to our correspondence procedures—the
departments’ selected font is “Century Gothic”—that may change. We haven’t changed all of
that, yet.
CHR. CABANAS: Oh, okay.
MS. TOKIHIRO: I just really wanted to make sure that we had consistent reporting for the
quarterly and monthly reports that MAB is receiving, and consistency in the font—since it’s all
being part of the—saved in the Public Folders.
So, we will be continuing to evaluate our correspondence procedures, within HR, going forward.
CHR. CABANAS: It looks good.
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MS. TOKIHIRO: So, I’m happy to answer any questions. I don’t have any big highlights for you
from this period.
MR. THOMAS: There’s a theme through these documents about training that happens at all
levels, in all the departments, and so forth. How can we know more about how training
programs are established and how trainers are chosen?
So, for instance, different departments have different substantive training aids—any expertise in
the trainers? And is this something that’s typically contracted out or done internally or is
something—simply above—and so, how are those decisions made?
MS. TOKIHIRO: So, we primarily—we try and do as much training as possible internally using
our Personnel and Organizational Development Division staff, so that’s going to be Jenny—who
was here earlier helping with the Zoom and her team.
So, there’s Jenny and then we recently added an additional person in that division—her name is
Ulu. She also does training. So, they do our New Hire Orientations, they do supervisory
training, they were developing a mentor program; but then we also have training and—sorry, I
should back up—that’s going to read as a weird dash in the minutes.
Then, they also do customized training based on requests from departments. So, I believe
during the last quarter—
MR. THOMAS: There’s several references to that.
MS. TOKIHIRO: Yeah, they did specific training for the Building Permit Clerks. And so, they
worked with the Building Division and gathered actual scenarios or issues that had happened;
and then customized a training for their Building Permit Clerks around those customer service
areas where improvements were needed.
But then, there’s also training that’s provided by Alika, our ADA Coordinator. She does the
Mandatory Anti-Discrimination and Harassment Training; our Admin. Services Division does
training specific to transactions. So, there’s a lot of—the training that is provided is specific to
the subject matter.
MR. THOMAS: Mm-hmm.
MS. TOKIHIRO: So, it’s done by the Manager of that particular division for training that comes
out of HR.
But the County also does have a training provision. So, if there’s training that we don’t offer that
an outside agency does—so, for example, we brought in trainers to do specific training—
identifying grants and then, also, writing grants. And so, we were able to coordinate that
training—Jenny and her team through the Personnel and Organizational Development
Division—worked with the company. I believe that company was from the mainland—and then,
brought in the trainer and made that training opportunity available to all County departments.
MR. THOMAS: Mm-hmm.
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Merit Appeals Board July 23, 2026
MS. TOKIHIRO: So, we’re always actively looking for opportunities where we can expand our
training offerings but that there may be outside agencies that have things that are timely and of
value for the County that we can bring in. We also work with Kuakahi Mediation Center and
offer some trainings from them as well.
So, it’s an on-going evaluation and effort to see what the County’s needs are and if that’s
something that we can provide or there’s an outside agency.
MR. THOMAS: So, is it fair to say that Personnel and Organizational Development is our
in-house training go-to?
MS. TOKIHIRO: Yes.
MR. THOMAS: Those job descriptions, kind of, look for performance and skillsets in that topic
of really good trainers?
MS. TOKIHIRO: Correct.
MR. THOMAS: So, they’re the ones that can kill you by power point or not as the case may
be—(inaudible).
MS. TOKIHIRO: Yes—I mean, yes and no. We hope not—killing by power point—but, you
know, the goal is to—that they’re constantly evaluating needs and then customizing their
offerings based on those things.
So, Jenny does a very good job with her Supervisory Training Program. The Supervisory
Training Program is very comprehensive, but it introduces new supervisors of the intended
audience—is new supervisors to all aspects of employee relations.
So, it goes through all of the different divisions of HR, what we do in Central HR—what Labor
Relations is, what Classification and Pay is, how recruitment impacts things. We talk about—or
she talks about communication skills, conflict management, et cetera. It’s a very
comprehensive program and it’s lengthy. So, I think it takes several months to get through and
it’s about—each training session is four hours. Usually they do the sessions every other week.
So, you would be in this training for many weeks.
MR. THOMAS: So, how does the work of that department evaluated in—to what extent? Are
you happy with it or if it may need improvement? It sounds like a critical activity.
MS. TOKIHIRO: It is. And so, we do evaluation forms at the end of all of the trainings, so that
we can get feedback on whether or not people felt that the training was of value. A lot of
managers—department heads will reach out to me if there’s a specific area or if they have
feedback.
In the case of Jenny’s Supervisory Training Program—based on just feedback that I was
receiving and seeing that we were having so many instances where we had new supervisors
that were promoted from within, where individuals were becoming a supervisor that didn’t
necessarily didn’t have any prior supervisory experience. I told Jenny that there—I saw an
immediate need to carve out, sort of, the soft-skill courses—particularly related to conflict
management, employer-employee relations—and to give, kind of, a quick and easy overview to
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Merit Appeals Board July 23, 2026
“These are basic communication skills and basic things to be aware of as a new supervisor.”
Before—in a condensed three-session training—while they then later consider going through
the whole supervisory training program.
So, that was an area where I told Jenny, “I really appreciate your Supervisory Training Program,
but I see a need for something—we need to provide immediate skills for people right now that—
to help them to succeed in their new roles and to succeed in their interactions with their
employees.”
MR. THOMAS: So, in general, to what extent are you pleased with how it’s going?
MS. TOKIHIRO: I’m very pleased with how it’s going. I think that Jenny has a great team.
They’re very innovative. They want to come up with new ideas—they will come up with
something that they’ll approach me and say, “We want to try this as a pilot”—and then, through
regular monitoring, we decide if that’s something that’s going to go forward or if there’s changes
that need to occur.
I think that they have a great team. I see them as very responsive to County needs, and I also
see them always looking for those value-added opportunities where they’re looking for topics
that would benefit the County as a whole or we could bring in outside trainers if it’s not
something they can provide.
MR. THOMAS: I don’t know if you other Board members see this as so critical as I do. ‘Cause I
could picture some kind of briefing of the Board—oh, I know people that actually do this sort of
thing—they create these programs, they figure out what the needs are, they have to make
decisions on whether to (inaudible) out or whether they have the skillsets among the staff and
internally could do it.
Just the thought that—I get so much out of these meetings just because of what I hear being
talked about—and I think one of the big things that happens in these meetings is the education
of all of us. And I could picture carving out ten or 15-minutes of each meeting time for some
kind of briefing on a particular topic—why, for instance, training programs and how they’re
organized and how to—who decides how a training program is supposed to work, what’s the
need, how is it done, how is it evaluated—all that sort of thing. So, just a thought—if you two
agree also.
CHR. CABANAS: Mm-hmm, that’s a good idea. Are you—so is that your recommendation,
Niel, to the Board.
MR. THOMAS: If there’s a consensus among us—yeah. I don’t have to be the only one
carrying the torch.
CHR. CABANAS: No, no, no. I’m just asking, but it’s your recommendation.
MR. THOMAS: Yeah.
CHR. CABANAS: Ms. Bond.
MS. BOND: It makes sense to me.
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Merit Appeals Board July 23, 2026
CHR. CABANAS: Yeah, me, too. I mean—
MS. BOND: The more we find out, the more—the better it is for us.
CHR. CABANAS: Mm-hmm.
MR. THOMAS: And if it’s done in the context of something that actually seems to be working
okay, I think it’s better than the mis-interpretation of us having an investigation of something.
MS. BOND: It’s not—yeah, it’s not being brought into the Principal’s Office.
MR. THOMAS: Yeah.
MS. BOND: It’s actually—
MS. TOKIHIRO: Well, it’s kind of—I think we were talking about it either at the last meeting or a
couple of meetings ago doing, like, a general overview for the Board. I mean, that was done—I
don’t know if it’s been a couple of years, 18-months ago—whatever, but—
CHR. CABANAS: It’s over a year.
MS. TOKIHIRO: Yeah. So, we can identify a division per meeting, and then I can get
information from you folks in advance, what—if there’s something particular you’d like to know—
and then ask the division to prepare a short presentation.
MR. THOMAS: ‘Cause we brought the division heads in here with their deputies and I think the
only request at that time, was just for them to tell us what they do in general.
MS. BOND: Yeah.
CHR. CABANAS: Yeah, that was a very brief—
MR. THOMAS: But what I’m conscious of is the two of you really know how all of this works.
MS. BOND: Oh—no.
MR. THOMAS: To most of us it’s a foreign language.
MS. BOND: She knows how all of this works.
CHR. CABANAS: Yeah, but whatever the Board needs to—I mean, it’s almost eight years since
I’m retired, so things have changed and—which is expected. So, whatever the Board needs,
I’m all for it in terms of your and my education—keeping abreast with new things that’s occurring
in the department.
As long as it doesn’t present a conflict with any upcoming appeal because—and I’ll give you an
example. So, we have the Police Records Clerks appeal still hanging there—we’re waiting for
HLRB’s written decision. So, I wouldn’t expect something about classification real close to us
having the appeal hearing. We spent quite a bit of time at the last meeting on classification
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Merit Appeals Board July 23, 2026
because there were so many questions and that’s why the meeting minutes was quite lengthy—
and Sommer did an excellent job in explaining everything about Classification and Pay.
So, yeah, that’s all good. So, I think what we can do is, as a Board—I think we need a motion,
right? And then a second, as to what you—we need and then our Director can take it from there
and maybe schedule something short—15-minutes. Because I know there are questions in
different areas and that would help because you folks are still new—your term is now new,
right?
MR. THOMAS: That’s right.
CHR. CABANAS: Yeah.
MS. BOND: Yeah.
CHR. CABANAS: So, it would benefit—
MR. THOMAS: Another five-year sentence or something.
CHR. CABANAS: Yes. And that’s why I want that other position filled, so we have a five-Board
member. Today, we only have three—there’s—Gilbert is absent—and then that fifth position is
still vacant. So—
MS. BOND: Yeah, but we shouldn’t hold up us getting some information (inaudible).
CHR. CABANAS: No, no—but I have to remind the Administration, again, that we need that
position filled because it’s been way over—it’s like over two years, maybe even three years—
it’s—c’mon, shouldn’t take that long. Yeah. I’ll go on the record to say that it shouldn’t take that
long. So, yeah—so—
MS. TOKIHIRO: So, would you like to start with the Personnel and Organizational Development
Division? Is that okay?
MR. THOMAS: If that’s homebase for training.
MS. TOKIHIRO: Yes.
MR. THOMAS: ‘Cause I see training as one of the most (inaudible) critical things that applies
everywhere; and, yes, the people who lead that activity are the people that are probably in the
best position, if you agree—that can help us understand how it’s done—how those decisions
are made and how it’s all evaluated.
MS. TOKIHIRO: So, that—so, I’ll just reiterate that that division is responsible for more the
Countywide training. We do have managers in other divisions that provide training specific to
their subject-matter, but I think what you’re looking for is more for that Personnel and
Organizational Development Division.
MS. BOND: So, we need to make a motion here, right, that what—that—
CHR. CABANAS: Yes.
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MR.THOMAS: Fifteen-minutes of agenda time can be devoted to educating the Board
members to different—
CHR. CABANAS: On that particular functional area—
MR. THOMAS: On some functional area—
MS. BOND: Did any of that make sense?
MR. THOMAS: —that the Board would like to learn more about.
CHR. CABANAS: Is 15-minutes enough?
MS. BOND: So moved—is that—yeah, okay (inaudible).
MR. THOMAS: Fifteen-minutes and questions are welcome.
CHR. CABANAS: Yeah, 15-minutes sufficient.
MR. THOMAS: Let them make a presentation as much as 15-minutes, I guess. And I think
what we—well, that’s the heart of a motion. I do picture us adding comments and things that we
would like to hear.
CHR. CABANAS: Or questions—you may have other questions once you hear a 15-minute
presentation, so it might take us for 30-minutes.
MR. THOMAS: Yeah, we shouldn’t be—
MS. TOKIHIRO: But as long as it’s agendized, I think, we have a little flexibility with the time—
CHR. CABANAS: Yeah.
MR. THOMAS: Yeah.
MS. TOKIHIRO: —but as a general parameter, I’ll let Jenny know that her presentation should
be approximately 15-minutes.
MR. THOMAS: Yeah—just Board orientation and training.
MS. BOND: And plus questions.
CHR. CABANAS: Do we need to outline the other functional areas it—so, it should be like a
flow to me because of what—I mean, we kind of covered it—
MS. BOND: Let’s back up and finish the motion and then (inaudible)—
CHR. CABANAS: Oh, yeah, go ahead. Okay.
MS. BOND: So, I—it’s been moved—
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Merit Appeals Board July 23, 2026
MR. THOMAS: That—
MS. BOND: No, no—and seconded—
MR. THOMAS: Oh, I move then.
MS. BOND: Yeah. And seconded—
CHR. CABANAS: Any discussion? So, what is the motion, just so that we’re clear on the
record.
MR. THOMAS: The motion is to add an agenda item for each meeting of the—of asking the
Director of Human Resources to provide the Board with training on a topic of the Board’s
interest in learning. Does that make sense?
MR. YOSHIMOTO: So, you would specify at—with each meeting, if you’d like a (inaudible).
MR. THOMAS: Yeah, and in discussion part of the motion, I would say that the Board would be
expected, at each meeting, to say what they would like to learn at the next meeting.
CHR. CABANAS: Okay.
MS. TOKIHIRO: I think that that is probably going to be—what it’ll allow a little bit more
flexibility—like, if we start with Personnel and Organizational Development Division—I mean, I
understand wanting a flow, but I think if you folks decide at each subsequent meeting, at least
we’ll have a general idea what would be on the agenda for the next meeting—so, should there
be some appeal issue, we can work around that.
CHR. CABANAS: Adjust.
MS. TOKIHIRO: Yeah. So, I’m kind of thinking that we would start with Personnel and
Organizational Development and then I would probably—unless the Board had a different
request—I would suggest, possibly, doing a presentation by Alika in our ADA/EO area; and then
kind of proceed from there.
MR. THOMAS: If we want them to stay with the general topic of training—yes, you could get
that into a specific training—subject matter—how do you do subject matter training on
specialized things. Do you have to hire out specialized training in engineering or some other
technical area like data analysis and all that sort of stuff.
MS. TOKIHIRO: So, to that I would say, “no.” We don’t do that.
MR. THOMAS: So, then, the question is, okay, how is the decision made to farm it out, how do
you—how do they—what are the standards for finding a training organization that can do
training—an exterior organization and then how is that evaluated for effectiveness—but that
would be a subsequent topic.
CHR. CABANAS: Oh, that would be a question that would arise because I thought you
wanted—I thought what I heard was we were going with training—the department has eight
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Merit Appeals Board July 23, 2026
functional areas—Personnel and Organizational Development is one functional area—the
training, yeah.
MR. THOMAS: Yeah.
CHR. CABANAS: So, I thought that’s what you wanted to hear; and then in the course of that,
you can raise those questions.
MR. THOMAS: Maybe so.
CHR. CABANAS: Yeah.
MR. THOMAS: Maybe so.
CHR. CABANAS: Yeah. What do you think, Sommer?
MR. THOMAS: I’m mindful of the fact that this is—this proposal is not a project of mine
forever—
CHR. CABANAS: Oh, no.
MR. THOMAS: I do picture the Board’s involvement—
CHR. CABANAS: Oh, yeah.
MR. THOMAS: —in one, then the next month—see what somebody else comes up with.
CHR. CABANAS: Right.
MR. THOMAS: One of the others—or the three of us—the four of us.
MR. YOSHIMOTO: So, for clarity sake, can you restate the motion? The training—the Board is
interested in receiving training from the department.
MR. THOMAS: Yeah, the Board would like to have training in matters of—well, training
orientation—
MR. YOSHIMOTO: To receive presentations on training provided by the department.
MS. BOND: Yeah, that’s (inaudible).
MR. THOMAS: (Inaudible) of the Board’s choosing—with that choice to be made for—at one
meeting for—to—in order to have it happen at the next meeting.
MR. YOSHIMOTO: Good. That make sense? No.
CHR. CABANAS: I’m sorry, but I’m confused because I feel that it’s not really clear. I hear
what you’re saying that, yes, you—the Board will express their interest collectively on what the
next training or orientation will be at the next meeting. But, specifically, for this time, for the next
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Merit Appeals Board July 23, 2026
meeting, your—our interest is on the training that’s conducted by the Department of HR.
Correct?
MR. THOMAS: Yeah, I think—
MS. BOND: For the next—yeah.
CHR. CABANAS: For the next meeting.
MS. BOND: In general, what we’re looking for is orientations on what they do.
CHR. CABANAS: Right. So, it’s the different eight functional areas—so, I heard Mr. Thomas
say that his interest is on training that’s conducted—not only by the department, but by the
County. And so, then, Sommer expressed or relayed that the department does certain
training—and there’s other training—external—or training by other departments as well.
So, that’s your interest, right?
MR. THOMAS: Yeah, I wonder if it’s two motions in there. One is a motion to set up the fact
that an agenda item reserved—
CHR. CABANAS: Okay.
MS. BOND: Yeah.
MR. THOMAS: —and then the subsequent motion might be—okay, how do we kick this off and
what would we like to have for the next meeting.
MS. BOND: I don’t know if that needs to be a motion as much as a request.
CHR. CABANAS: No, it should be a motion, but I think we need to help our Director, we need
to express collectively what our interest is in terms of training. You want—we want a
presentation conducted by staff of DHR on training provided by the County.
MS. TOKIHIRO: And I’ll just clarify a little bit to say that the only area that really falls under
DHR is what is provided by our Personnel and Organizational Development Division. So, when
you raised the question earlier about engineering training, I’m not aware of any engineering
training and if there was engineering training that a department identified that they needed, that
is such a specific subject matter that the department would likely be going to an external
resource.
So, I think I just need to clarify that for purposes of providing the orientation and the information,
I can have our division heads provide you with an orientation to what they do. But as far as
answering specific questions about what may occur outside of our department, I’ll do my best to
answer or try and get the information, but we don’t—we’re providing training that is general and
broad for the entire County and all of our employees—not specific discipline training.
MR. THOMAS: So, are you saying that if a department wants to do a particular kind of training,
they don’t bring it to HR for approval?
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Merit Appeals Board July 23, 2026
MS. TOKIHIRO: Not necessarily—no.
MR. THOMAS: They just do it on their own.
MS. TOKIHIRO: They may. It depends on what it is. So, if it’s something that we—they feel
like we may be able to assist with—so, for example, the customer service training for our
Building Permit Clerks—that—we do customer service training in other venues—and so, that
was an area where, yes, we can develop a training for that.
If you’re talking about training specific to engineers—
MR. THOMAS: What about specifi—what about safety?
MS. TOKIHIRO: Yes—
MR. THOMAS: (Inaudible) automobile safety vehic—County vehicle safety program.
MS. TOKIHIRO: Our Health and Safety Division does that. So, under the Health and Safety
Division is all of our safety training.
MR. THOMAS: So, we could—could you picture that we would ask for a briefing on how safety
training is done?
MS. TOKIHIRO: You can. You can ask for—I mean, I can even provide a list of all of the
different training topics that the Health and Safety Division offers. Each one is administered a
little differently—so, like, defensive driving is going to be different than, say, bloodborne
pathogens, CPR/first aid, et cetera. So, there is going to be quite a bit of variability in—within
their training area, like, how those are administered.
MR. THOMAS: There’s a whole other topic there.
MS. TOKIHIRO: Yes.
MR. THOMAS: Safety, food safety, vehicle safety, so on and so forth.
CHR. CABANAS: Yes. So, Sommer mentioned that Personnel Organizational Development
does training—general Countywide training. But each functional area, like the ADA—
MR. THOMAS: Mm-hmm.
CHR. CABANAS: —Recruitment, Classification, Health and Safety—they do their own
specialized training. Like, Recruitment would do interview training—
MR. THOMAS: Okay.
CHR. CABANAS: ADA—
MR. THOMAS: That’s another good topic—yeah.
CHR. CABANAS: —ADA would do harassment—violence in the workplace training.
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Merit Appeals Board July 23, 2026
MR. THOMAS: Mm-hmm.
CHR. CABANAS: Classification might do some other specialized training, maybe on positions
descriptions, writing them up. So, they do their internal. Then we have what, 20—how many
departments now—23?
MS. TOKIHIRO: Twenty-three.
CHR. CABANAS: Twenty-three departments and they, in turn, may send their staff for
specialized training, like Fire sends their people to Maryland for training, Police sends their
officers for training on—all kinds of stuff—
MR. THOMAS: So, Sommer’s in the best position to know what these different departments
heads do and how those decisions get made—
CHR. CABANAS: Yeah, she has a general idea—
MR. THOMAS: —and we would like to know more about it.
CHR. CABANAS: Right, right.
MR. THOMAS: For instance, you’ve got nationwide in states other than Hawaiʻi—they’re all
over the place—this huge food safety issue involving lettuce and Jack-in-the-Box or
somewhere. It sounds like maybe those safety training activities didn’t pick up on it soon
enough and now it’s a big problem. That’s why I think the whole question of training is really
something we would love to hear about because we have different perspectives than the people
in trenches do.
MS. TOKIHIRO: Yeah. So, in that sense, your request is quite broad because there are
training aspects in each of the eight different areas of HR. So, definitely happy to have—if you
want to—if the Board would like an orientation to the training that each of these divisions
provides, we can do that. If you’d like a general orientation to what the functional area of the
division is and then you want to ask questions about training—I’ll leave that to the Board to
decide, but there is actually a lot of training that we provide internally in all these different areas.
I will note that—I mean, just specific to food safety—we wouldn’t do that as much because we’re
not handling/producing food usually, in our—
MR. THOMAS: I think we have food inspectors, right?
MS. TOKIHIRO: No, that’s the State.
MS. BOND: It’s not County—that’s—
CHR. CABANAS: It’s a State function.
MR. THOMAS: Oh, that’s the State—see there’s my ignorance when it comes (inaudible).
CHR. CABANAS: It will come under Department of Health—
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Merit Appeals Board July 23, 2026
MR. THOMAS: Okay.
CHR. CABANAS: —it’s a regulatory matter—
MR. THOMAS: Okay.
CHR. CABANAS: —which is not—the County has responsibilities for different types of
regulatory areas, but food safety is not.
Now, if they wanted to do a training session just to help the employees on what’s going on
nationwide with that Ciclo—
MS. BOND: Yeah, that Cyclosporiasis—
CHR. CABANAS: Yes, right, yeah.
MS. BOND: Yeah.
CHR. CABANAS: Then, they could a general education matter training. But—yeah, that’s more
a State function.
MR. THOMAS: Well, there’s another example of I don’t know this stuff so—
CHR. CABANAS: Yeah, right.
MR. THOMAS: —I would like to. So, yeah.
MS. BOND: So, in general, I think what we want is a general orientation from the department,
right. And then, yeah, we can ask specific—and if we want to get deeper into the weeds and
ask them to come in and do the next week—story I heard on the way in—they’re trying to
eliminate bike lane—bike lanes in cities. And I was like—anyway. Once again, pick on the poor
guy that can’t even afford a car. So, anyway—so, then we could ask for that.
MS. TOKIHIRO: Yes. I think probably—
MS. BOND: Yeah, I think that that’s generally what we want, right?
CHR. CABANAS: Yes.
MS. BOND: Is that we want a general orientation from the group—more in the woods than, “Hi,
I’m Jamie, and I do this”—and then we can ask questions and figure out where we want to go
from that—or maybe that is enough for that division, and we can move on.
MR. THOMAS: Yeah.
CHR. CABANAS: Mm-hmm.
MS. BOND: Okay. Does that make sense everybody? So, should we vote on that motion?
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Merit Appeals Board July 23, 2026
CHR. CABANAS: Yes, let’s vote.
MR. YOSHIMOTO: What is the motion?
MS. BOND: So, I think that the motion is that we have—we ask the Department to give us an—
once—at each meeting they give us a—somebody gives us a breakdown of different divisions
and—so that we can become more informed on what exactly those are in the department.
MR. THOMAS: Yeah, call it a “briefing.”
MS. BOND: A briefing—briefing’s good.
CHR. CABANAS: A briefing—but, Mr. Thomas has identified a need or expressed a need for
more information on the training that’s conducted by Department of Human Resources.
MS. BOND: Yes, but that’s a specific subject. But we’re just trying to just get is the—so the
motion is that we want to get briefings from different—the different departments at each of the
next—at subsequent meetings.
MR. THOMAS: On topics that the Board chooses.
MS. BOND: Yeah.
MR. THOMAS: Or requests.
CHR. CABANAS: Not “departments”—you want the “divisions”—
MS. BOND: Divisions—sorry.
MR. THOMAS: Divisions.
CHR. CABANAS: ‘Cause if you say “departments” we have 23 departments.
MS. BOND: Sorry, sorry, divisions.
CHR. CABANAS: Yeah. Okay.
MS. BOND: Okay. That’s—okay—so that’s been moved. I did that.
CHR. CABANAS: Okay.
MR. THOMAS: Oh, second. Okay.
CHR. CABANAS: Second. Okay. And any discussion? If not, I’ll start a rollcall vote with
Ms. Bond.
MS. BOND: Aye.
CHR. CABANAS: Mr. Thomas.
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Merit Appeals Board July 23, 2026
MR. THOMAS: Aye.
CHR. CABANAS: Ms. Cabanas—aye.
Motion carried.
MS. BOND: Okay, so now, he is—expressed an interest in the training.
CHR. CABANAS: The training.
MS. BOND: So—
CHR. CABANAS: So, is there a motion for that?
MS. BOND: So, for the next meeting that what we want—we are requesting from the division—
the P—whatever—
CHR. CABANAS: Personnel—
MR. THOMAS: Personnel—
CHR. CABANAS: —and Organizational Development—
MR. THOMAS: The Personnel and Organizational Development.
MS. BOND: The POD group that they give us an overview of what the training—different
trainings that they offer. How’s that?
CHR. CABANAS: Good.
MR. THOMAS: Yeah.
CHR. CABANAS: Is there a second?
MR. THOMAS: Second.
CHR. CABANAS: Any discussion? If not, I’ll start a rollcall vote with Ms. Bond.
MS. BOND: Aye.
CHR. CABANAS: Mr. Thomas.
MR. THOMAS: Aye.
CHR. CABANAS: Ms. Cabanas—aye.
Motion carried. Okay, so we’ll have Personnel Organizational Development on the agenda for
our August meeting.
MR. THOMAS: I’m sorry it took so long to get there but—
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Merit Appeals Board July 23, 2026
CHR. CABANAS: No, no—
MR. THOMAS: —I had to fumble all the way through it—or I did.
CHR. CABANAS: That’s okay. All righty. So, let’s see—are there any questions to the Director
for the Quarterly Report, April through June 2026?
MR. THOMAS: That was my only question.
MS. BOND: No.
CHR. CABANAS: Okay. If not, may I have a motion to accept and file the Quarterly Report for
April through June 2026.
MR. THOMAS: So moved.
MS. BOND: I second.
CHR. CABANAS: Thank you. Any discussion? If not, I’ll start a rollcall vote with Ms. Bond.
MS. BOND: Aye.
CHR. CABANAS: Ms.—Mr. Thomas.
MR. THOMAS: Aye.
CHR. CABANAS: Ms. Cabanas—aye.
Three ayes. Motion carried.
B. MAB Monthly Divisional Activity Report: July 2026 (Administrative Services Division,
Classification & Pay Division, Equal Opportunity/ADA Division, Health & Safety Division,
Labor Relations Division, Personnel & Organizational Development Division, Recruitment
& Examination Division, Workers’ Compensation Division)
CHR. CABANAS: Okay, we are now on the MAB Monthly Divisional Activity Report for the
month of July 2026.
MR. THOMAS: What we just approved was the Quarterly Report?
CHR. CABANAS: Yes.
MS. BOND: Yeah.
MR. THOMAS: Okay.
CHR. CABANAS: Now we’re on the July report.
MR. THOMAS: The blue tab—yeah.
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Merit Appeals Board July 23, 2026
MS. BOND: Yeah.
CHR. CABANAS: Yeah, the blue tab.
MR. THOMAS: Okay, thank you.
MS. TOKIHIRO: So, for July, the start of our fiscal year. Our Admin. Services Division has
been busy processing mass pay increases based on our collective bargaining contracts. So,
processing those wage increases. And then—
MR. THOMAS: What is “mass pay,” anyway?
MS. TOKIHIRO: So, mass pay is each of our—most of our 3,000-plus employees are part of a
specific bargaining unit.
MR. THOMAS: Mm-hmm.
MS. TOKIHIRO: And so, on July 1 of every year—usually, each contract calls for some kind of
compensation adjustment.
MR. THOMAS: Okay.
MS. TOKIHIRO: And so, they are making or assisting departments to make those
compensation adjustments based on the collective bargaining agreement for each—that each
employee is part of.
MR. THOMAS: And it all gets recorded into this new software that I can’t even pronounce?
MS. TOKIHIRO: Yes. So, it all gets entered into CoHnect. It’s all documented on Form 13s,
which is the documentation that we send to the employee retirement system, so that they’re
aware of any changes—personnel changes.
And there’s different requirements—it’s not just a matter of hitting a button and changing
someone’s salary. We need to make sure that if someone was, for example, on a new
probation or in an initial probation, and for some reason they hadn’t had their performance
review and they hadn’t been converted from probation to permanent—those processes—
MR. THOMAS: Necessary steps, huh.
MS. TOKIHIRO: —need to happen first. So, when we’re going through an auditing for mass
pay—and mass pay is basically just the mass pay adjustment of all of these employees that
occurs on July 1. We’re also auditing all of the personnel transactions for each employee to
make sure that there’s nothing missing.
MR. THOMAS: And that’s all in Classification and Pay?
MS. TOKIHIRO: That’s all in our Admin. Services Division.
MR. THOMAS: Admin. Services Division.
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Merit Appeals Board July 23, 2026
MS. TOKIHIRO: Yeah.
MR. THOMAS: And considering how much they have to do—how much lead time does there
have to be when that—when the contracts are—labor contracts are agreed?
MS. TOKIHIRO: So, we—
th
MR. THOMAS: They can’t agree on June 18 or something.
MS. TOKIHIRO: No. Well, in some cases, depending on how the negotiation process goes, we
do start the collective bargaining negotiation process a year in advance of the expiration of any
given contract.
All of the contracts that we currently have in place are four-year contracts. So, once they have
a new agreement—at least they know what happens for the next four years, which makes it
easier to plan, say, for—like next July 1.
We did have several bargaining units during this last round where we were not able to resolve it
prior to July 1. And so, then once the contract was finalized or the arbitration award was issued,
there’re instances where it would be retro-active—and that’s a whole different challenge.
MR. THOMAS: (Inaudible) but it’s not necessarily within the purview of our Board—do we need
to know as much about that?
MS. BOND: The State’s fiscal the same as the County or is State September—October to
September?
CHR. CABANAS: No.
MS. TOKIHIRO: We’re all the same—July to June 30.
MS. BOND: Okay. Just checking.
MS. TOKIHIRO: So, the component of HR that addresses collective bargaining is our Labor
Relations Division.
MR. THOMAS: Okay. Why, I could picture a briefing on Labor Relations and how they
accommodate all of this technical stuff that has to happen to make it—make sure everybody
gets the right paycheck at the right time.
MS. BOND: (Inaudible.)
MS. TOKIHIRO: Yeah, and there’s all kinds of different things that happen in Labor Relations. I
mean, that’s everything from dealing with the day-to-day where employees may be filing
grievances, we regularly are communicating with the Union whether or not there’s a grievance
about—and because the—we need to maintain harmonious relations with all of the Unions, and
we have several, right—there’s the Police Officer’s Union, the Fire Fighter’s Union, our United
Public Workers, and then the Hawaiʻi Government Employee’s Association—HGEA.
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Merit Appeals Board July 23, 2026
So, we have the four different Unions, and I believe it’s nine different bargaining units.
MR. THOMAS: Mm-hmm.
MS. TOKIHIRO: And then, in addition to that we have employees that are excluded from
membership from the Union, but they still follow a collective bargaining unit contract for
purposes of compensation adjustments and things like that.
So, a lot of different components to maintenance of good labor relations.
MR. THOMAS: So, you’re seeing how little most of us—or people like me, know about this sort
of thing, like—within the Labor Relations Division is there peaks, and ebbs, and flows of work—
and how do you plan on having an adequate staff to step up and make things happen when
there’s a lot happening; and under low points when there’s not all that much going on—and then
so, what do you do with those people who are otherwise not as busy as they’d might like to be.
MS. TOKIHIRO: So, currently, the division is—has two staff members and really the—from a
labor relations perspective when it comes to grievances—there’re steps in the grievance
process and it has to follow the contract.
But the first step is with the department. The second step would actually be with the Mayor, but
the Mayor has delegated the responsibility for those grievances at Step 2, to me. And so,
ultimately, that’s my responsibility. I then delegate it to a manager, but there’re instances where
the Union is specific—they’re requesting that I address the grievance. And so, it’s a division of
two—with me and then Danny, the Deputy, as additional people.
So, there are definitely times that are busier—collective bargaining is one; arbitration is another;
and then just depending on, kind of, the overall pulse of what’s happening in departments, we
can be busier with grievances or general questions from the Union.
I think the staffing is adequate—but, yes, there’re definitely are peaks and valleys—and
because there are things that are out of our control, it makes it very difficult to anticipate at times
when you might be busier or slower. So, we do our best. We do work with the Union, we have
timeframes in which we need to respond to all grievances, hold grievance meetings, provide the
decisions. And we have a good relationship with the Unions—so, if necessary, we request
extensions—if we need more time to evaluate the information.
MR. THOMAS: I’m conscious of how much time I’m taking up with all of this, so slow me down
if we have other pressing matters coming up.
CHR. CABANAS: Well, we do have other items on the agenda, but no—if you have a question.
So—
MS. TOKIHIRO: But that can be—that’ll be a presentation for a future meeting.
MR. THOMAS: Yeah.
MS. TOKIHIRO: And I think that that maybe, as we kind of look at—kind of a flow to it—I think I
would tend to go with Personnel and Organizational Development, and then get into the
ADA/EO, and we can do Labor Relations, and then go from there.
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Merit Appeals Board July 23, 2026
MR. THOMAS: Yeah, I’m done for now.
CHR. CABANAS: Okay. Sounds good. Okay.
MS. BOND: So, another question on this—I know—and I know it’s the “refresh” thing—that’s
the program? It says, “Closed Refresh Initiative.”
MS. TOKIHIRO: Oh, okay. So, in Recruitment—
MS. BOND: Sorry, yeah—context—
MS. TOKIHIRO: No, no—
MS. BOND: You have to know where my head is.
MS. TOKIHIRO: That’s okay, that’s okay—I caught up. The—in the Recruitment Division,
they’ve kind of developed their own what they’re calling “Refresh Initiative.”
When we don’t have five or more qualified applicants for a particular position after recruitment
closes, we have been converting that recruitment to what we call “continuous recruitments”—so,
it remains open for us to accept additional applications until we receive at least five qualified
applicants that we can refer to a department.
But over time, those continuous recruitments, they’re just there. They’re not getting interest,
we’re not getting applications, and there—it just kind of becomes dull. And so, even when I go
and look at the website, if I’m looking at our job posting and it says, “continuous”—and it will say
how many days it’s been open or when it’s going to close.
So, if it’s on an initial recruitment, it’s only open for a ten-day period, it will tell you when that
recruitment is going to close. But if it’s open on continuous recruitment it’ll show, “Open for
more than 360 days, open for greater than six months”—so even when I look at that, I’m like
any applicant that would look at our website and see that, is going to go, “Are they even serious
about filling this position because why is it just open all this time.”
MS. BOND: Yeah, it’s been there for a year. Yeah.
MS. TOKIHIRO: And through, kind of, tracking our statistics we see that when a position initially
opens, that’s when we get the greatest number of applications. And then, there’s a low—and
then right before it closes—at the end of that ten-day period—we’ll get a spike in applications.
After that, we don’t see a whole lot of activity.
So, this Refresh Initiative is us working with departments to let them know, “Hey, we’re going to
close this. If you want to re-open it for recruitment, that’s fine. We’ll work with you to do that”—
but what that does is it refreshes it in the system, so it’ll now show “recruitment closes in ten
days,” we may get interest.
Also, on our website, if someone has completed a “Job Interest Card”—because they have the
opportunity to put in their email address and then complete a Job Interest Card that has, like, 90
different categories of interest. And if they check all of these areas of interest to them, when we
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Merit Appeals Board July 23, 2026
do a new job posting that matches one of those interest areas, they’re going to get notified by
email that, “Hey, the County has this opening, check it out.”
So, once we close a recruitment and then re-open it, that’s going to trigger those Job Interest
Cards to be sent out again. And so, our hope is that we’ll be generating new interest in a
position rather than just having it stagnant on the website.
MS. BOND: Okay, that makes total sense.
MR. THOMAS: Exactly.
CHR. CABANAS: So, all these positions “Closed Refresh Initiative”—you’re in discussion with
the departments.
MS. TOKIHIRO: Yes.
CHR. CABANAS: So, let’s say “Account Clerk”—do you really need an Account Clerk? What
are you doing during this whole period that this position is vacant? So, if they say they really
need it, what’s the time that you re-open it?
MS. TOKIHIRO: So, because they would have to submit a new RTF—
CHR. CABANAS: Oh, okay.
MS. TOKIHIRO: —so they have to—
CHR. CABANAS: Oh, okay, a new RTF.
MS. TOKIHIRO: Yeah.
CHR. CABANAS: Okay.
MS. TOKIHIRO: So, they would do a new RTF, which does need to get approved by the
Managing Director, we do have to schedule it to correspond with when we publish the notice in
the newspaper that the position is going to open, and then we open all of our new job
recruitments on Sundays. So, timing-wise, it can take a few weeks.
MR. THOMAS: “RTF” is “Request to Fill?”
MS. TOKIHIRO: “Request to Fill”—yeah. It’s a form that, basically, the department is telling us
why they’re filling, what is the method of filling—
CHR. CABANAS: Is it shown that this is the second request now for this Account Clerk position,
for instance?
MS. TOKIHIRO: That’s all tracked in NeoGov.
CHR. CABANAS: Oh, okay.
MS. TOKIHIRO: Yeah.
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Merit Appeals Board July 23, 2026
CHR. CABANAS: Okay.
MS. TOKIHIRO: And so, they can see that. But then, part of the initiative is if someone is
coming back and going, “No, we want to recruit for the exact same thing”—the discussion is
going be, as you were mentioning, “Okay, well, for this period you haven’t been able to fill it at
this level. What are the other options.”
So, that’s when we talk about reallocating down for recruitment. And so, maybe instead of
being “Account Clerk” you would recruit at “Office Assistant III” or maybe you want to recruit at
multiple levels. So, it would be Office—the Account Clerk, which is the permanent class but
then also Office Assistant III, Office Assistant II—so then, based on the applications that you
receive you can see, “Okay, maybe someone doesn’t qualify at Account Clerk. Maybe they only
have this certain amount of experience, but with training and experience that we can provide
through the County, they could then be reallocated up to the permanent class.”
So, it’s—the discussion with the department is kind of a multi-focal approach, right—giving them
the information about how long the recruitment has been open, letting them know what their
options are, recommendations that we might have—and then, also, those very, like real
discussions about, “Yes, does this capture the duties that you need this person to perform or
should we be looking at something else.” So.
CHR. CABANAS: Even if you have, let’s say, two applicants—are they being referred or are
you waiting for a full five?
MS. TOKIHIRO: No, we refer as we receive.
CHR. CABANAS: Okay, good.
MS .TOKIHIRO: But then, a lot of times departments—if we’re referring, like, one name, they’ll
say, “Well, we don’t want to go through the whole—all of the energy of the interview process just
for one person”—so, a lot of times they’ll wait until we’ve referred more names—but we’re
referring them in real time, as soon as we get them.
And we’re encouraging departments to move on them—like, that may be such a great
candidate, you don’t want to lose them. So, yeah, it’s an ongoing—
MR. THOMAS: You snooze; you lose.
MS. TOKIHIRO: Yeah, it is.
CHR. CABANAS: Yeah.
MR. THOMAS: It sounds a little like the strategy for selling tickets to a theater show—you’ve
got the seasonal only subscribers and then you have the general public gets to pick tickets—
and then when tickets slow—offer it two for one deal.
CHR. CABANAS: Okay, other questions for our Director? If not—
MS. BOND: I move we—
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Merit Appeals Board July 23, 2026
CHR. CABANAS: Okay.
MS. BOND: —accept the July 2026 report from the Director.
MR. THOMAS: Second.
CHR. CABANAS: Okay, any discussion? If not, I’ll start a rollcall vote with Ms. Bond.
MS. BOND: Aye.
CHR. CABANAS: Mr. Thomas.
MR. THOMAS: Aye.
CHR. CABANAS: Ms. Cabanas—aye.
Motion carried.
Communications (Item 6)
CHR. CABANAS: Okay, going back to our agenda. There are no “Communications.”
New Business (Item 7)
FY 2026-2027 Annual Performance Evaluation Of The Director Of Human Resources (HR):
Presentation By The Director Of Human Resources, Sommer J. Tokihiro, Concerning The
Department’s Goals And Objectives For FY 2026-2027; Proposed Timeline To Distribute
Surveys And Deadline For Responses; SurveyMonkey Questions For FY 2026-2027 (Line
Department Survey); SurveyMonkey Questions For FY 2026-2027 (Employee Survey);
Merit Appeals Board’s Evaluation Tool For The Director Of HR For FY 2026-2027; Define
Target Audience/Survey Participants (Executive Session: The Merit Appeals Board
Anticipates Convening One Or More Executive Meetings Regarding The Above Matter,
Pursuant To HRS Sections 92-4, 92-5(a)(2) And 92-5(a)(4), For The Purpose Of Evaluating
An Officer Or Employee Of The County Of Hawai'i, Where The Consideration Of Matters
Affecting Privacy Will Be Involved And Consulting With The Board’s Attorney On
Questions And Issues Pertaining To The Board’s Powers, Duties, Privileges, Immunities,
And Liabilities. A 2/3 Vote Pursuant To HRS Section 92-4 Is Necessary To Hold An
Executive Meeting)
CHR. CABANAS: We are now on “New Business.” For the Fiscal Year 2026 to 2027 the
Annual Performance—oh, wait a minute, did I miss something? Oh, no—yeah, I’m good. It’s
Fiscal Year 2026 to 2027, the Annual Performance Evaluation of the Director of Human
Resources.
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Merit Appeals Board July 23, 2026
FY 2026-2027 Annual Performance Evaluation Of The Director Of Human Resources (HR):
Presentation By The Director Of Human Resources, Sommer J. Tokihiro, Concerning The
Department’s Goals And Objectives For FY 2026-2027
CHR. CABANAS: Topping it off, let’s start with the presentation by the Director of Human
Resources, Sommer J. Tokihiro, concerning the department’s goals and objectives for fiscal
year 2026 to 2027. And then, we’ll go into the other items later. Okay, Sommer—
MS. TOKIHIRO: Okay.
CHR. CABANAS: —all yours.
MS. TOKIHIRO: So, Glynis provided you folks with a copy of the evaluation worksheet, which
includes the goals—
MS. BOND: This one?
MS. TOKIHIRO: —that’s the one, yeah, that’s the goldenrod paper that we’re going to use
today (SEE ATT. A).
MS. BOND: Go goldenrod.
MS. TOKIHIRO: Yeah. So, I’m really excited to have another opportunity to present goals on
behalf of the department.
So, I’m just going to start with Goal number 1. And Goal number 1 is, kind of a continuation of
one of the goals from last year, so—“Now that the searchable database has been completed
summarizing the qualification requirements for the 759 classes of work in the County of Hawaiʻi
compensation plan, working in collaboration with departments DHR will begin the internal review
of class specifications that have not been amended prior to” the year “2000 as its next step
toward the goal of ensuring all class specifications are current, reviewed on a regular timeframe,
and accurately reflect the scope of work.”
So, our goal is to bring all class specs.—the review date would be nothing prior to the year
2000. And recognizing that the year 2000 was 26 years ago, we have like 750 classes of work,
so we need to do this in phases. We’re going to work through them as quickly as we can, but it
is a joint effort between HR and the departments—and, oftentimes, it’s going to be more than
one department involved.
And so, the process is kind of what I showed you during the presentation of my prior years’
goals where we’re going to do an initial review and make suggestions for revisions, which we do
with track changes on. And then we provide what we call our “redline version” to the
department for review, and then they may make additional changes; and then it’ll come back to
Classification and Pay for review of whether or not those changes are appropriate. And once
we agree on that class spec., those changes—it still then has to route through all of the other
jurisdictions in the State for review before we adopt it.
So, from what I understand, the 2000—up to the year 2000, we’re looking at approximately 70
to 75 classes of work; but, in that, we also need to be aware of career ladders. So, some of
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Merit Appeals Board July 23, 2026
these positions that we’re evaluating in this first group of 70 to 75 haven’t been amended since
the 1960’s—and you folks heard this during MAB appeals, right?
So, it’s going back to the sixties, seventies, eighties—and so, you may have a position—we’ll
say, “Land Surveyor I”—that hasn’t been amended prior—that hasn’t been amended since
1970, but then we may also have Land Surveyor II, Land Surveyor III, Land Surveyor IV—that
were all amended at different dates. What the Classification and Pay Division is going to do is,
even if not all four or five of those classes fall in this prior to 2000 group, we’re going to be
amending them all at the same time. And it’s for consistency, to make sure that the language
matches, to also make sure that the minimum qualification requirements match and progress in
a manner that makes sense.
And we are looking at also ensuring standardized language for things like when a driver’s
license is required, defining what the supervisory tasks are—actual supervision. So, we’re
approaching or looking at a lot of different things when we’re amending these class specs.—
very comprehensive.
CHR. CABANAS: I have a question. I’m glad you mentioned the supervision because that
was—
MS. BOND: That was the trigger.
CHR. CABANAS: —brought up in one of the recent appeals—
MS. BOND: Right.
CHR. CABANAS: So, there’s “technical supervision” and there’s—trying to recall—was it
“technical” and “direct” or—
MS. TOKIHIRO: Yes.
CHR. CABANAS: So, are they going to define that on the class specs.—
MS. TOKIHIRO: Yes.
CHR. CABANAS: —so it will help—okay—the recruitment side—okay.
MS. TOKIHIRO: Yeah. Because I think we—well, we also need to do—I think it’s still a work-in-
progress, I’m working with Classification and Pay on that. I think the fact that we use
supervision as kind of a clarifying word in both of those instances makes it extra confusing—
MS. BOND: Right. Yeah.
MS. TOKIHIRO: —and difficult to distinguish. And so, I think that direction of a work task is
different than employee supervision, which includes performance management—and a variety
of things.
And so, it’s about distinguishing the language.
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Merit Appeals Board July 23, 2026
CHR. CABANAS: Because there was a definition when I worked—and I raised the question
with the Classifier back then. So, to help our screening staff, she had checked with the State,
and we came up with a definition of “supervision,” and we put it on some of the job postings so
that it would help not only the applicant, but it would help the person reviewing the applications.
So, I don’t know if they found that in the files or the postings, but it is there—and that’s what we
used to accept someone’s application.
MS. TOKIHIRO: Yeah. And it’s really—I mean, there were a lot of things brought up in that
hearing, right, the—and that’s where we’ll get to Goal number 2 as far as updating the Position
Descriptions—and that was Mr. Ravey’s appeal.
MR. THOMAS: Mm-hmm. Yeah.
MS. TOKIHIRO: Mr. Ravey pointed it out that on the supervisory section of his Position
Description, it listed “may supervise Helpers”—et cetera. And then, there’s that qualifying
statement that it has to coincide with the Org. Chart, and then the issue of we’re approving Org.
Charts every two years but not Position Descriptions.
And so, there’s a whole lot of things that need to get clarified and in this process it is—there is
going to be a lot of education for the departments. We’re actually—the Classification and Pay
Division is going to be meeting with every department to talk about this process that we’re going
to go through because it is a process where we need them to engage as well and understand
why we’re doing it, and then be able to answer their questions, and then also raise concerns
that they have.
CHR. CABANAS: So, we’ve had appeals in the past. I had one big one where this person
was—she said she was supervising the men on a construction site, but she was not
“supervising.” She was actually there to make sure, in general, that they were doing their work,
but she wasn’t supervising them. It was a whole drawn out appeal.
And so, the question is—is the department going to accept supervision that is just—
MS. BOND: More an overseer.
CHR. CABANAS: Yeah. Oversight—because we did not. I mean, there’s appeals—we did not
accept that type of experience, and there is a few other cases that we had.
MS. TOKIHIRO: So, the answer is, “No, we don’t.”
CHR. CABANAS: You’re not going to, right?
MS .TOKIHIRO: No.
CHR. CABANAS: Okay, good.
MS. TOKIHIRO: And that’s part of distinguishing it, is to—it’s so that people understand what
the difference is, right.
CHR. CABANAS: Yes.
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Merit Appeals Board July 23, 2026
MS. TOKIHIRO: And so—and that’s where we’re working on the language. So—yes, going
back and looking at all the historical information that we can find to help clarify that—but that’s
part of the distinction is that “No, we’re not accepting that oversight as supervisory
experience”—but it’s not—I don’t want it to be something that only we understand why. I want it
to be clear—
CHR. CABANAS: Yes.
MS. TOKIHIRO: —for applicants who are reading our job postings, I want it to be clear for
departments, I want it to be clear for anybody who’s reviewing a job posting, a class spec.,
et cetera—like, this is the experience that is required and either I have it, or I don’t.
MR. THOMAS: Are we going to come out of this thing with global definitions of supervisory
experience?
MS. TOKIHIRO: Yes.
MR. THOMAS: It can be, so—
CHR. CABANAS: That’s what she’s saying.
MR. THOMAS: ‘Cause that’s what we’re running into with these cases.
CHR. CABANAS: Because that becomes the problem. We’re reviewing applications and
people say, oh, all kinds of things—but are they really supervising an employee? And so—
MR. THOMAS: Where were these global definitions appear?
MS. TOKIHIRO: Well, they’ll appear as part of the examples of duties and part of the duties of
the position.
MS. BOND: On the website.
CHR. CABANAS: And, actually, it should be defined on the class spec., it should be defined on
the job posting—and that way the department can defend themselves when they reject an
application.
MR. THOMAS: Yeah.
CHR. CABANAS: And explain to the applicant that, “Hey, based on what you’ve said here, you
do not meet this requirement”—so that global definition is so important.
The other thing I wanted to say is our previous Classifier—our Manager there—she had also
defined “supervisory aptitude” because some of the classes of work require supervisory aptitude
and not supervisory experience—
MR. THOMAS: Did you say “aptitude?”
CHR. CABANAS: —exactly.
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Merit Appeals Board July 23, 2026
MR. THOMAS: And what is that?
CHR. CABANAS: It’s a number of examples where they’re the lead person or they’re training
the person, so they have the aptitude but not necessarily the experience. Yeah. So, that
becomes important and that’s where others can qualify for that certain position.
MR. THOMAS: So, we’re trying to move away from descriptions that say, “Must have so many
years of supervisory experience”—where what kind of work do they actually do?
CHR. CABANAS: Well, no, they may say that—but then have a note below, “Supervisory
experience means this…”—“Supervisory aptitude means this…”—
MR. THOMAS: Okay.
CHR. CABANAS: Yeah.
MS. TOKIHIRO: And so, the job posting—the information in the job posting comes directly from
the class spec.—so defining it in the class spec. will meet both of those criteria because it will
define in the class spec., which will appear in the job posting.
And then, taking it a step further is the Position Description for the position specific to the role in
a specific department that will provide the greater detail about what that supervisory
responsibility is—
MR. THOMAS: (Inaudible.)
MS. TOKIHIRO: Yeah.
MR. THOMAS: What other words can be used besides “supervisory”—“oversight”—
MS. TOKIHIRO: Yeah, oversight—when it comes to, like, technical supervision, which is more
the oversight—it’s directing the work. It’s directing the task to get a work task done. To me,
that’s where I don’t feel like supervisor should be part of that. I feel like it should be oversight.
MR. THOMAS: Where does it come in, and you can direct the work, and then do you also
evaluate how well the work was done?
MS. TOKIHIRO: No.
MR. THOMAS: Or is that a whole separate activity?
MS. TOKIHIRO: That’s a separate—that’s performance management, right. So—and that’s
part of the distinguishing traits of what constitutes a supervisor is—who is doing their
performance review, who is responsible for determining, like, approval of leave request, who’s
responsible for ongoing coaching and performance management, and establishing goals, and
addressing any areas where improvement is needed on Annual Performance Reviews.
So, someone who’s directing a work task, may have anecdotal feedback for a supervisor that,
say, they could provide back to the supervisor and go, “Hey, this guy was on the job and he did
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Merit Appeals Board July 23, 2026
this, this, and that—and it really could have been a problem”—that’s information that the
individual providing the oversight could provide to the supervisor for some type of action, but the
person who’s actually overseeing that job, would not then be part of doing any kind of—
MR. THOMAS: Evaluation. Yeah.
MS. TOKIHIRO: Yeah. So, kind of really—and that’s where I—we did—there were definitions
that Jamie put out of technical supervision and direct supervision—that was based on language
that the State had, but I’ve indicated to C&P that I feel that it should be—we should be using
different words—
MS. BOND: Words, yeah.
MS. TOKIHIRO: —to help further distinguish it.
CHR. CABANAS: Yeah, ‘cause it’s going to confuse the applicant and it’s going to create a lot
of problems when they start screening the applications and then explaining to the applicant why
they may not meet the—
MS. TOKIHIRO: Yeah.
CHR. CABANAS: —requirements.
MS. TOKIHIRO: Because then, why, if we call both “supervisory” then why wouldn’t someone
qualify, right?
CHR. CABANAS: Exactly.
MS. TOKIHIRO: And so, then it becomes—and then, I’m like, talking to my team and going,
“Okay, I get it, ‘cause you know how you’re screening this, but try explaining it out loud ‘cause it
doesn’t make any sense.”
MS. BOND: Well, it’s like you’re trying to explain to me why my 14-15 years of volunteer
experience doesn’t amount to—what was it—eight hours or something?
CHR. CABANAS: We pro-rated it and it didn’t total out to the required minimum.
MS. BOND: Yeah.
CHR. CABANAS: And so, I had to explain to—
MS. BOND: And it was, like, okay, I sort of get it—but it doesn’t really make sense ‘cause what
I am doing is this job—
MS. TOKIHIRO: Right.
MS. BOND: —but because it’s volunteer, all of a sudden it’s not worth anything and—
CHR. CABANAS: Well, no. It’s not that it’s not worth it. It’s the amount of time you spent—
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Merit Appeals Board July 23, 2026
MS. BOND: Yeah—
CHR. CABANAS: It’s two hours a week, I have to pro-rate it to make it equivalent to a 40-hour
work week—
MS. BOND: Yeah.
CHR. CABANAS: And if she did it for a year, it’s not a full year at two hours a week.
MS. BOND: So—
MS. TOKIHIRO: So, there are plenty of those kinds of things where it’s like—it’s sort of, in the
alternate universe—
MS. BOND: Yeah.
MS. TOKIHIRO: —which would be the private sector. It’s different than how we interpret and
apply and whatever in the public sector and the rules that we have to follow—the goal is to try
and make it as clear as possible using simple language so that it becomes clearer—so that it
doesn’t seem like as much a mystery and causes less confusion.
MS. BOND: And even funnier, when I got hired as the—a consultant for the Makani Pahili
exercise I did in 2014, I was hired by a company in Washington, DC. They saw that I produced
and direct shows—and they went, “Oh, she can do this.” They didn’t come down to how many
hours has she done this or anything—the fact that she does this, that makes it a valuable tool.
And so, that was, sort of, like—that’s when it made it so funny that I couldn’t qualify. I couldn’t
even get 19 hours—whatever it was—after 15 years of volunteering and doing this job, and it
was—
CHR. CABANAS: And that’s why I say to the departments—what I said to the departments,
when it was like, “Okay, you need five years of experience in this…what’s magical about five
years?” Right?
MS. BOND: Yeah.
CHR. CABANAS: What’s the magic? What’s the difference between you doing it for two years
versus five? Yeah?
MS. TOKIHIRO: And that led to—so, recently, we’re going through the process of evaluating
Office Assistant. So, we just re-titled from Clerk I, II, III—to Office Assistant; and then now we’re
looking at, “Okay, yeah, what’s magical about three years of administrative experience. Can it
be accomplished with two years administrative experience?”
CHR. CABANAS: Mm-hmm.
MS. TOKIHIRO: —I mean, because most of the things that are happening for someone who
comes into the County as an Office Assistant, we’re training you to do that because it’s specific
to our operation—
MS. BOND: Right, right.
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Merit Appeals Board July 23, 2026
MS. TOKIHIRO: —and our processes, whatever. So, we are going through and lowering those
MQ’s because—yes, what’s magical? Let’s do what makes sense. Let’s find—remove some of
these barriers.
MS. BOND: Yeah, that’s so arbitrary.
CHR. CABANAS: Yeah. And it just—yeah, because then if you can do it, you’ve shown you’ve
demonstrated—then maybe the language for the minimum requirements needs to be changed.
MS. TOKIHIRO: Yeah.
CHR. CABANAS: I mean, we’re dealing with—
MS. BOND: Yeah.
CHR. CABANAS: —verbiage that has been established way back, way back.
MS. BOND: Yeah. And which is why this updating all of this stuff is a really good idea.
CHR. CABANAS: It’s important.
MS. BOND: And it’s something that definitely needs to be—I mean, reading all of this, it’s like,
yep, that’s a good goal.
MS. TOKIHIRO: Yeah.
MS. BOND: Good luck with that.
MS. TOKIHIRO: And then, I know—I’d like to—I mean, I want to come to the Board with
something new every year—
MS. BOND: Yeah.
MS. TOKIHIRO: —but it’s so important for the County that this work get completed, that it’s—I
mean, it’s going to get completed no matter what, but the best way for me to be able to highlight
how intensive this is, is to make it a goal.
CHR. CABANAS: Mm-hmm.
MS. BOND: Yeah.
MS. TOKIHIRO: And so—and we want to continue keep moving forward.
CHR. CABANAS: Mm-hmm. It’s a good goal.
MS. BOND: Yeah, it’s a good one.
CHR. CABANAS: It’s an important goal. It’s significant in so many ways, so many ways.
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Merit Appeals Board July 23, 2026
MS. BOND: Yeah.
MS. TOKIHIRO: Okay. So, moving on to Goal number 2, ‘cause we don’t want to just have one
goal, right?
So, Goal number 2—and, again, this is borne out of feedback and experience that we had
during last year with MAB appeals and just in my evaluation of information to—now we’re going
to “Develop a searchable database and compile all position descriptions for positions in the
County of Hawaiʻi. After the database is completed, working in collaboration with departments,
DHR will initiate a review of position descriptions that have not recently been reviewed or
redescribed, prioritized as follows: (1) those that have not been amended prior to the year
2000…” then proceeding to “…(2) those that have not been amended from 2000-2010, and
(3) those that have not been amended from 2010-2020. This will help ensure position
descriptions are current and accurately reflect the class of work and department-specific duties
of each position.”
So, we already have in place a process. When someone—when a department comes in with a
Request to Fill, they have to attach a copy of the Position Description for the position that
they’re recruiting for—and it needs to be on our updated form, which was the form that we
created in 2016.
So, in the process of putting it on this updated form from ten years ago, they’re supposed to be
reviewing it in detail, making sure that it’s accurate, making sure that the language is good—
they’re supposed to be doing a comprehensive review.
The reality is—I don’t know that they actually are. They’re reviewing it, putting it on the form—
but we’re not—well, up until this point, we would look at the review—I mean, we’d look at the
redescription and if there weren’t significant changes, it would just get approved. And so—and
that’s kind of been the practice up to this point.
And I want that to change where it’s actually a substantive review on a regular basis, to make
sure that the language is accurate, to make sure that the duties that they’re putting in this
Position Description actually coincide with the class of work—so we should be looking at the two
together.
And I’ll tell you that the staff has started on both of these projects and it’s not surprising to me,
but it is definitely concerning the things that they’ve already brought to me where there’s
inconsistencies, inaccuracies—things that are not correct, things that are on the Position
Description that are actually not consistent with the class of work. We even found an instance
where there was a class of work that was assigned to an incorrect bargaining unit based on the
duties.
So—but a lot of these things, we’re not going to find them—until there’s a MAB appeal—
MS. BOND: Right.
MS. TOKIHIRO: Or until something comes up that draws our attention to it. So, this focused
attention and systematic review is going to enable us to dedicate the time, and really focus, and
give them the critical eye that they need.
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Merit Appeals Board July 23, 2026
Up until this point, this kind of thing has been department-driven—not driven by HR. HR has
never—while we have all the Position Descriptions in our CoHnect system, we don’t maintain
Position Descriptions because that’s the responsibility of the department. We create the class
spec.—the department defines in the Position Description what they need that individual to do.
So, with the almost 3,300 positions in the County, that’s not something that we have taken on,
but it’s our responsibility to maintain the classification system—and the only way to make sure
that that’s being done correctly is also doing the deep dive into these Position Descriptions as
well.
So, the review for these—we don’t have to get jurisdiction review and approval of our individual
Position Descriptions, but it is going to be an intensive effort working with the department where
we’re going to look at the Position Description that we have in our system—and then we’re
going to go back to the department and say, “Is this the most current, just to verify?” And then,
from that, review the Position Description and make changes, and exchange that information
back and forth.
MR. THOMAS: What’s “jurisdictional review?”
MS. TOKIHIRO: So, because the—in our classification system we have to have equal pay for
equal work across all government agencies in the State. So the jurisdiction review would be
reviewed by Kauaʻi, Maui—
MR. THOMAS: Oh, okay.
MS. TOKIHIRO: —the State, City and County of Honolulu. So, we send all of our class specs.
to each of those jurisdictions and get their feedback—ask them, “Do you have any concerns
with the pricing for the class or…”
MR. THOMAS: And you’re saying, on this goal, we don’t have to do that?
MS. TOKIHIRO: We don’t have to do it for the specific Position Descriptions.
MR. THOMAS: Okay.
MS. TOKIHIRO: That’s in the purview of the department. So, but you have 759 classes of
work, over 3,000 positions in the County—so, in a class of work you’re going to have possibly—
well, I mean, you would have numerous positions in each of the departments. So, like Account
Clerk, for example—very common class of work where you would have positions across almost
all departments.
MR. THOMAS: So, there’s 750 classes of work?
MS. TOKIHIRO: Yes.
MR. THOMAS: And then, with multiple positions within each class, you get 3,000—
MS. TOKIHIRO: —three-hundred. Yeah.
MR. THOMAS: Thirty-three hundred you said.
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Merit Appeals Board July 23, 2026
MS. TOKIHIRO: Yeah, I believe it’s 3,300.
MR. THOMAS: Okay, good. Thanks.
MS. TOKIHIRO: And so, there—so the duties will vary in the Position Descriptions because it’s
going to be specific to the operation of a specific department—not where that position is
housed; but the duties, generally, will all fall within the same parameter of that class.
So you will have some variances as far as the duties that would be occurring in DEM versus
Finance and then also different divisions—so you could have an Account Clerk who’s in Payroll
or an Account Clerk who’s in Administration. So, it will vary, but it all will generally fall under
that class.
MR. THOMAS: Good.
MS. BOND: So, it’s like a good one.
CHR. CABANAS: Yeah, very good.
MS. TOKIHIRO: Okay. And, finally, we’re going to “Develop a County Career Explorations
Program, which we’re going to call ʻImi Ka ʻIke, ʻImi Ka Hana, which means to seek knowledge
and explore work. And this program will provide juniors and seniors with exposure to career
opportunities throughout County government. So, DHR will administer and coordinate the
Program and assign interns to participating departments. In partnership with local high schools,
the ʻImi Ka ʻIke, ʻImi Ka Hana Program will allow students to earn income while gaining practical,
hands-on work experience and developing professional skills while exploring potential career
pathways in public service. For students who may not immediately pursue college or who are
still deciding on a career direction, this Program will provide an opportunity to build workplace
skills, establish professional connections, and gain confidence through meaningful employment
experience. Through the program, training will also be provided in how to complete a NeoGov
profile and submit a job application for a position with the County, as well as prepare for and
complete job interviews.”
So, I’ve been working pretty intensively with the Department of Research and Development, but
also with Hawaiʻi Community College on trying to establish more internship programs. So—but
the issue is always the funding.
So, in the past, there was funding that was provided by the State Workforce Development
Division—that funded an internship program that Hawaiʻi Community College had and—but then
that funding has since gone away.
MS. BOND: (Inaudible.)
MS. TOKIHIRO: Yeah. And then, Research and Development runs our America’s Job
Center—and so, they receive those Workforce Innovation Act funds from the federal
government. So, there are some—and it’s called WIOA—there are some WIOA funds available,
but there are specific criteria in order to be able to get those funds based on an individual
participant.
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Merit Appeals Board July 23, 2026
And then, there’s programs like Alu Like—and we’ve been working with Alu Luke as well—and
they have funding for some kind of internship opportunities, but their funding has been cut
significantly—and even if not cut, their funding has not increased, so as the minimum wage has
increased, their budget is restricted to how many people can actually participate, right.
MR. THOMAS: Fewer people, yeah, that’s right.
CHR. CABANAS: Mm-hmm.
MS. TOKIHIRO: So, within the County—last year, the year before—we developed the
Professional Trainee and Professional Development Trainee. We have ten positions in HR and
those are positions that provide professional experience opportunities for people who have
either a two-year degree or a four-year degree that are trying to gain experience in a certain
career path area. And we’ve defined 33 different career paths that departments can use for
each of these programs, and all of those positions are fully utilized—and most of those positions
are being utilized by current County employees that applied to the specific position to get
training in a different area.
So, for example, we had an employee in our Department of Parks and Recreation who was
interested in information technology and went to a position at the Fire Department where they
had a Professional Trainee position for an Information Systems Analyst position. And so, that’s
Rule number One in the merit principle is creating careers in government service. And so, it’s
our effort to provide these specific training opportunities to help people advance in their career.
So, because HR is responsible for those ten positions, we do have to recruit for them through
normal civil service procedures because they’re civil service positions—and that gives the
person at the end of the program—then they’re able to apply as an internal applicant for
vacancies, et cetera. So, the recruitment for all of those positions happens internally within the
County first, and then, it goes to an open recruitment.
But I was, kind of, becoming—it’s a little disheartening to want to try and develop these
internship things and then run into the funding concerns. And it really has been also an area
where the Administration, the Mayor, is also interested in creating more opportunities—and this
is, kind of, that last bridge that we need to make between people who are in high school or
graduated high school, to come into the County and then be able to offer them these other
opportunities for advancement as well.
So, I asked the Mayor, I said, “Look, I’m trying really hard to come up with these other
alternatives and we haven’t gotten anywhere. But I know that I can immediately make an
impact if you will allow me to have what we’re cal—it’s a student helper position, but it
basically—you just have to be of working age—and we have student helper positions in a
variety of different departments, but it’s not something that has been centrally managed.”
So, what I asked for was initial allotment of ten positions that can be filled 19 hours a week at
16.50 an hour, I believe—and those positions they’re funded so that they could be filled year
around. And so, then, with the ten positions in HR, then we’re able to develop a program where
we can work with the high schools and find out what students are interested in; work with our
departments, see which areas they’d be willing to provide these mentorship opportunities in;
and then match them. And so, then, we would loan this student helper out to a department, but
then we would be providing the oversight of the program.
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Merit Appeals Board July 23, 2026
So, on my initial request, I went in thinking I wanted 20—and then I scaled back my request to
ten—but, certainly, as soon as we can get them filled and get the program up and running, I’ll be
going back and requesting more positions because it’s a way for us to make an immediate
impact; and then overseeing it through HR gives more—we can add more things to it—like
doing the interview prep., doing the other—just general life-skills/workforce kind of training and
orientation. And we’re hoping that students that participate in the program will go back to their
friends and say, “Hey, you should check out the County.”
And we can provide information. A lot of young people don’t understand all of the different
things that the County does, all of the different possibilities for promotional opportunities. I
mean, you start working with the County and, in a particular position, and it doesn’t mean you
have to do that for 30 years. It means, “You have 3,000 different positions to potentially choose
from over your—the life cycle of your career.”
So, we’re super excited about this. Our goal would be to eventually have at least two positions
available for students from each of our high schools around the island. So, the geographic
equity is really important—and it’s important to me, I want our young people to understand that
jobs are available in their communities, where they live, where they go to school.
So, we’re going to start initially, kind of going Hilo and Kona as we get the program, kind of,
figured out—but the goal is to eventually have at least two positions for each high school—and
we want to work closely with the guidance counselors in the high schools—different high
schools have different training academy paths that they follow now. And so, our efforts will be
to, kind of, customize and work with the school based on their needs and the interest of their
students. So.
CHR. CABANAS: So, this is being funded by HR—your department?
MS. TOKIHIRO: Yes.
CHR. CABANAS: The ten positions.
MS. TOKIHIRO: Yes. They added the funds to our—yeah.
CHR. CABANAS: They added the funds from where?
MS. TOKIHIRO: They actually transferred the money from the training provision.
CHR. CABANAS: The professional training?
MS. TOKIHIRO: No. So, the County has—the Department of Finance maintains a training
provision—
CHR. CABANAS: Oh, okay.
MS. TOKIHIRO: —and there’s a pool of money that is available if a department has a specific
need. So, I believe Police and Fire have used it for some of their specialized training; but in my
discussions with the Director of Finance, those funds are not being—they’re being used,
primarily by Police and Fire, but they’re not being used completely.
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Merit Appeals Board July 23, 2026
So, we were—or we are in a status quo budget, so there weren’t new positions to be added—
but this was basically like a net zero change to the budget, just reallocating some of these
training funds to HR for these ten positions, and it still allows—there’s still sufficient funds in that
training provision to meet other needs.
CHR. CABANAS: So, it’s a good idea. Ten—I’m trying just figure it in my mind—ten
positions—Hilo, Kona—so how are you going to start it off ‘cause that’s five for Hilo, five for
Kona; there’s two high schools in Kona—and this is DOE schools? Not private schools?
MS. TOKIHIRO: Correct. Yes.
CHR. CABANAS: Yeah, DOE. So, you’ve gone—you’ve talked to the superintendents and all
of that?
MS. TOKIHIRO: We are in process of that.
CHR. CABANAS: Okay.
MS. TOKIHIRO: Yeah.
CHR. CABANAS: Yeah, a lot of coordination. And the departments will have worksites
identified?
MS. TOKIHIRO: Yes. So, we have an initial meeting with the departments that will occur next
week to explain what the program is and let them know what we’re trying to do; and kind of
hope to get them excited and interested in providing this mentorship opportunity because I do
want these opportunities to be meaningful. It’s not just, “Oh, here’s your high school student, go
shred paper.”
I mean, we want to—so, and that’s where, like, student helper positions—if, say, I know the
Department of Environmental Management has one—they can basically select whoever. It
doesn’t have to go through, like, the recruitment process. They can just select a student, they
have them in there, and they can assign whatever tasks. And, I mean—okay.
But this allows us to work more closely with the departments, to provide oversight for, “Hey, tell
us what kind of duties you intend to assign to the student? Who is going to be the student’s
assigned mentor? We would like to see the student be given the opportunity to really
understand what your department operations entail.” So, if they were in HR, they should come
and attend the MAB meeting or if they’re with the Planning Department and then there’s a
hearing that is going to occur, we’d like to see them attend.
CHR. CABANAS: Mm-hmm.
MS. TOKIHIRO: So, this—using that student helper class of work, which is very broad—but
then with oversight from HR, allows us to provide more direction and, hopefully, ensure that it’s
meaningful.
CHR. CABANAS: Can—yeah, the money allocated for CVE is not being fully utilized. Is there a
possibility to use that money?
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Merit Appeals Board July 23, 2026
MS. TOKIHIRO: I’ve been trying. I really want to use the CVE money, but according to—that
money is specifically designated for programs based on—it’s like, I think it’s a Federal thing and
then it’s the community college that has to define the programs that are going to participate.
CHR. CABANAS: Yeah, what’s—it’s an agreement the County has, historically, for Cooperative
Vocational Education and it’s County funds, but it’s so under-utilized—
MS. TOKIHIRO: Yeah.
CHR. CABANAS: —for years. And I just hate to see that money not being used completely and
that could help your program, but it is a line item in the budget.
MS. TOKIHIRO: Yeah. And we have, I believe, there’s 15 CVE positions. And so, what’s
happened is I’ve been working with HCC to try and get them to broaden that course offering to
more programs. So, I’m like, “Is there a way that people that are going through the automotive
program could be eligible to take this 193, which is the course, at which would then allow them
to come to work for the County and our programs?”
CHR. CABANAS: Mm-hmm.
MS.TOKIHIRO: So, I’ve been working with Craig Mitchell who’s the counselor at HCC, and he’s
working with their departments to see if they can expand that offering of that course. But—
yeah, we’ve been allowing people to—there’s an initial, like, allotment—like, each department
you have 500 hours that you can employ someone in this role.
So, we have had greater utilization the last couple of years. So, we have been able to use more
of those funds, but the enrollment is not dramatically up. What happens is when we have
participants, we allow them to work longer.
CHR. CABANAS: Mm-hmm. Because what happens is—‘cause I used to attend those CVE
annual meetings, and their CVE students, even with different employers in different fields—and I
know the County historically has used the CVE program for the business program, but it doesn’t
have to be for the business program solely.
I’ve talked to the coordinators there over a number of years and when you go to those annual
meetings, you’re going to see there’s people in all—students in different programs that actually
could be in the County program.
MS. TOKIHIRO: So, for example—
CHR. CABANAS: Police Science and—
MS. TOKIHIRO: Information Technology.
CHR. CABANAS: Yeah. IT and there’s—
MS. BOND: There’s things like welding—
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Merit Appeals Board July 23, 2026
CHR. CABANAS: Yeah, welding, they have carpentry—I’m trying to think of some of the other
trades—
MS. BOND: Other trades—yeah.
CHR. CABANAS: —that were there. Of course, those were private but they were CVE. So, I
don’t understand why it can’t be expanded for the County so you can utilize that funding.
MS. TOKIHIRO: Yeah. And I—yeah, we continue to work with HCC.
CHR. CABANAS: Yeah, (inaudible).
MS. TOKIHIRO: They have to—yeah, expand that offering. But, yes, I would—and especially
in the trades; and that’s one of the things that—that’s one of the areas where I want more effort
to be, and I really want to get department buy-in for these student helper positions in the areas
of trades because that’s our audience.
I mean, these are kids that may not be interested in college. My son, for example, was like
not—he was a hands-on person. He was, like, “Give me the quickest path to getting a job and
that’s what I’m going do.” And so, Diesel was his thing, and he went through the program at
HCC, and as part of his program in the second year he was able to go and work for R&D.
And so, I think that those are more of the opportunities that I want to help cultivate ‘cause we
have a lot of opportunities for office-related positions but, really, we need to spread our reach to
the trades—and it is so important, just as far as our County operation as well.
MS. BOND: Well, especially ‘cause the schools have stopped the trades stuff. They’ve
cancelled—so that everybody can be standardized and, seriously, there are so many kids that I
know that college is not a thing that they’re going to be able to do.
CHR. CABANAS: Mm-hmm.
MS. TOKIHIRO: Yeah.
CHR. CABANAS: And we need the trades.
MS. TOKIHIRO: Yeah.
CHR. CABANAS: When you need a plumber, you need a plumber.
MS. BOND: Yeah.
CHR. CABANAS: When you need a carpenter—carpentry is an excellent skill.
MS. TOKIHIRO: And I think it’s important that kids understand that gainful employment is out
there and it doesn’t have to be a “speak now or forever hold your peace” as far as whether or
not you want to go to college. Because you—and that’s the other part of the education that we
want to provide to students participating in this program—is college may not be for you right
now, but as an employee of the County, you may want to pursue college later. We have tuition
reimbursement—there’s all these avenues, basically, helping kids to understand—“Come work
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Merit Appeals Board July 23, 2026
for the County, the world is your oyster.” It’s, like, you can do almost anything that you want to
do.
CHR. CABANAS: And the County has Trade Helper positions—
MS. TOKIHIRO: Yeah.
CHR. CABANAS: —that they could, kind of, navigate and apply for when your department has
postings.
MS. TOKIHIRO: Yeah.
MS. BOND: Cool.
CHR. CABANAS: This is good.
MS. BOND: Yeah.
MR. THOMAS: Yeah, that’s a good program.
CHR. CABANAS: I hope the departments will have worksites—
MS. TOKIHIRO: Yes.
CHR. CABANAS: —for the students.
MS. BOND: Yes.
MS. TOKIHIRO: Yes, we are going to make sure.
CHR. CABANAS: Yeah.
MS. BOND: Cool—
CHR. CABANAS: Very good.
MS. BOND: —and I’m glad you’re reaching out to the rural kids, too, eventually.
CHR. CABANAS: Mm-hmm.
MS. TOKIHIRO: Yeah. It really is—
MS. BOND: ‘Cause there’s the kids in Kohala and the kids in Kaū.ʻ
MS. TOKIHIRO: Yeah.
CHR. CABANAS: So, do you have someone dedicated to run this program in—what is it, in
Recruitment?
MS. TOKIHIRO: This one is going to be in Personnel and Organizational Development.
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Merit Appeals Board July 23, 2026
CHR. CABANAS: Oh, okay.
MS. TOKIHIRO: Yeah. So, I want them to oversee the internships because I do want the
additional training components to be part of it, and I want to see that oversight. I’m not sure that
we’ll be able to manage it like a full cohort where all ten people start at the same time. I don’t
think that that’s necessarily realistic, but—yeah, Personnel and Organizational Development will
be part of that—managing that.
CHR. CABANAS: That’s wonderful.
MS. TOKIHIRO: Yeah. They’re excited about it.
CHR. CABANAS: Oh, yeah, that’s exciting. A lot of coordination—it’s exciting.
MS. TOKIHIRO: Yeah. So—
MS. BOND: Page 2.
MS. TOKIHIRO: Yeah, that’s all I got.
CHR. CABANAS: Oh, it says “Refer to page 2”—is there something else?
MS. BOND: Well, there’s the—
MR. THOMAS: Financial Management.
MS. BOND: Financial Management, there’s Planning—those guys.
MS. TOKIHIRO: Oh, sorry, I was so wordy in my goals that it went—the evaluation sheet went
to two pages and even with Glynis’ magic manipulation of margins, it just wasn’t happening. So,
we had to “Refer to page 1”—“Refer to page 2.”
CHR. CABANAS: Okay, it’s the same, right? It hasn’t changed.
MS. YAMADA: Right.
MS. TOKIHIRO: No, nothing else changed.
CHR. CABANAS: Yeah, okay. Sounds good.
MS. TOKIHIRO: Yeah, so if there’s any questions, I’m happy to answer them—but, basically,
that’s what we’re setting up to.
MR. THOMAS: Where are we on the agenda, in terms of break times and that sort of thing?
CHR. CABANAS: Do you want to take a little pause—we can.
MR. THOMAS: Well—
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Merit Appeals Board July 23, 2026
MS. BOND: Since you have—well, 25 miles to get to the bathroom.
CHR. CABANAS: It, kind of sounds like it.
MR. THOMAS: It takes 25 miles to get there—
CHR. CABANAS: Oh, we’re actually—we still have a way to go. So, shall we take a little
break—ten-minutes.
MR. THOMAS: Okay.
CHR. CABANAS: Yeah, let’s take a break.
MR. THOMAS: ‘Cause it takes ten-minutes to get there, and ten-minutes to get back.
CHR. CABANAS: It’s—okay, 15-minutes.
MR. THOMAS: Where do we go? I don’t know.
MS. BOND: You have to go that way into the building.
CHR. CABANAS: You have to go into that entrance.
MR. THOMAS: The main entrance?
CHR. CABANAS: Yes.
MS. BOND: Yeah. And you go all the way back to by the tax thing and—
CHR. CABANAS: All the way down.
MS. BOND: —and there’s a hallway to the left—and you go down that hallway and it’s at the
end.
CHR. CABANAS: Okay, so it’s 10:55—
MR. THOMAS: I hope there’s signs.
MS. BOND: Yeah.
CHR. CABANAS: You can’t get lost.
MR. THOMAS: Send out a search party.
CHR. CABANAS: Well, you get a little excursion—
MR. THOMAS: That’s right.
CHR. CABANAS: —into all the County departments there.
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Merit Appeals Board July 23, 2026
MR. THOMAS: All right, I’ll go check them out. Thank you.
RECESS: The Chair called for a recess at 10:55 a.m.
RECONVENE: The meeting reconvened at 11:12 a.m. in open session.
CHR. CABANAS: Okay.
MS. BOND: All right. Now what?
CHR. CABANAS: So, I think we need a motion to approve our Director’s goals unless you have
other questions for her.
MS. BOND: No, I don’t have more questions. I move that we approve the Director’s goals for
ʻ26-ʻ27.
MR. THOMAS: Second.
CHR. CABANAS: Any discussion? If not, I’ll start a rollcall vote with Ms. Bond.
MS. BOND: Aye.
CHR. CABANAS: Mr. Thomas.
MR. THOMAS: Aye.
CHR. CABANAS: Ms. Cabanas—aye.
Three ayes. Motion carried.
Okay, so going back to the agenda. We are now going—yes?
MS. YAMADA: Okay, no, no—go ahead.
CHR. CABANAS: Okay, going back to the agenda. Okay, so we’re still on Number 7. I didn’t
read the other bulleted items, so I’m going to do that now.
So, we’re going to discuss the following: Proposed timeline to distribute surveys and deadlines
for responses—and this would be for next year when we do the Director’s evaluation;
SurveyMonkey questions for Fiscal Year 2026 to 2027—this is the Line Department survey;
SurveyMonkey questions for Fiscal Year ’26—2026 to 2027, which is the
Departmental/Employee survey; the Merit Appeals Board Evaluation tool for the Director of HR
for Fiscal Year 2026 to 2027; and, lastly, defining the target audience and survey participants.
We may go into executive session, so I’m just going to read the following: The Merit Appeals
Board anticipates convening one or more executive meetings regarding the above matter
pursuant to HRS, Sections 92-4, 92-5(a)(2), and 92-5(a)(4), for the purpose of evaluating an
officer or employee of the County of Hawaiʻi where the consideration of matters affecting privacy
will be involved and consulting with the Board’s attorney on questions and issues pertaining to
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Merit Appeals Board July 23, 2026
the Board’s powers, duties, privileges, immunities, and liabilities. A two-thirds vote pursuant to
HRS, Section 92-4 is necessary to hold an executive meeting.
So, next year, I won’t be here on the Board—so we’re going to discuss how you will all evaluate
the Director next round. Okay. So, we’re going to have to look at what we did and see if you
want to tweak anything or leave it “as is”—up to you—and we’ll take it from there.
MR. THOMAS: But you can vote on this, right?
CHR. CABANAS: Oh, I can vote on it. Yeah.
MR. THOMAS: Okay, sure.
Proposed Timeline To Distribute Surveys And Deadline For Responses
CHR. CABANAS: Mm-hmm. Okay, so, shall we look at the proposed timeline which Glynis
has—the last tab—and see if it’s okay (SEE ATT. B).
MR. THOMAS: Did we hit on any issues with this—this is the same as the—
CHR. CABANAS: It’s the same.
MR. THOMAS: Did we hit any issues with timing here or is the spread of dates okay?
CHR. CABANAS: Yeah, this is the same pretty much on the timeline starting in April of next
year.
MR. THOMAS: May I ask Glynis—did this work out okay, this kind of timing?
MS. YAMADA: Yeah, it did.
CHR. CABANAS: You had enough time? Okay.
MS. BOND: Yeah, the only question we had before was whether or not we should shorten the
amount of time that they have had to take the survey, like that it might impel them to do it faster
or to do it at all.
CHR. CABANAS: Yeah.
MR .THOMAS: Yeah, we did—had this question of—
CHR. CABANAS: We did.
MR. THOMAS: —how can we get more participation.
CHR. CABANAS: Well, this time we wrote to the Managing Director to ask him to encourage
the department heads and deputies to—and their staff to participate. So, I don’t know if that
made a difference, ‘cause we got a increase from the Line Departments—
MS. TOKIHIRO: At the Cabinet meeting that we had in July as well, I did thank people—
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Merit Appeals Board July 23, 2026
CHR. CABANAS: Oh, okay.
MS. TOKIHIRO: —I just said that my evaluation had been completed and that I thanked them
for participating in the survey.
CHR. CABANAS: Oh, good.
MS. TOKIHIRO: So, I didn’t comment on it beyond that but, hopefully, that was at least
something where it was—will kind of get it on their radar.
MS. BOND: Yeah.
CHR. CABANAS: Yes, that’s good. Thank you for doing that.
MS. BOND: When did that letter go to the department heads? Was that in May or was that in
April?
MR. THOMAS: It says here in May.
MS. BOND: The letter?
MR. THOMAS: Friday, May 21—
MS. YAMADA: I can check on my computer.
CHR. CABANAS: We sent it earlier.
MS. BOND: No, I’m talking about the letter to the Managing Director.
MS. YAMADA: Yeah, I think it was in May—I think early May.
CHR. CABANAS: Early May.
MS. BOND: Should we put that in here on the timeline that maybe there should be a letter to
the—
CHR. CABANAS: Yeah, maybe we should. Yeah.
MS. BOND: —letter to the Managing Director.
CHR. CABANAS: And then, we did send another letter at the end to thank everyone from the
Board—
MS. BOND: At the end of—in June?
CHR. CABANAS: Yeah, I—Glynis drafted it for me and then we sent it out to thank the
departments and to thank the employees here at HR.
MS. YAMADA: So, that one is in the timeline—
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Merit Appeals Board July 23, 2026
MS. BOND: Okay.
MS. YAMADA: —discuss overall rating and with written notice to follow to the Director.
MS. BOND: Okay.
CHR. CABANAS: Mm-hmm.
MS. YAMADA: Do you want me to add in thanking the departments and the HR people—
CHR. CABANAS: Yeah, I think we should. Yeah.
MS. BOND: Just so that it’s there.
CHR. CABANAS: Mm-hmm. Good idea.
MR. THOMAS: Mm-hmm. Who is the “Secretary-Reporter?”
CHR. CABANAS: That’s Glynis.
MR. THOMAS: Oh. All right.
CHR. CABANAS: That’s her official title.
MR. THOMAS: Secretary-Reporter—okay.
CHR. CABANAS: She’s the Secretary—
MS. TOKIHIRO: Super star.
MS. BOND: Yeah, really, exactly.
CHR. CABANAS: —Secretary to Sommer, but she’s also the Secretary-Reporter to two
commissions—Salary Commission and to the Merit Appeals Board.
MR. THOMAS: Okay.
CHR. CABANAS: So, she’s kept very busy.
MR. THOMAS: Well, considering these 100-pages of minutes.
CHR. CABANAS: Oh, yes—and very efficient.
MS. BOND: Right, I know.
CHR. CABANAS: Yes. Okay. So, any other suggestions to the timeline?
MS. BOND: I mean, yeah—the only other thing would be whether or not we should shorten it
for this survey.
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CHR. CABANAS: How much time—
MS. BOND: When does this survey go out?
MR. THOMAS: Right before Memorial Day.
th
CHR. CABANAS: It goes out no later than May 28—
MR. THOMAS: No, right after Memorial Day—oh, right before Memorial Day.
MS. YAMADA: On May 21.
CHR. CABANAS: No—May 21—and it was due May 28. So, that’s a week.
MS. BOND: Oh, that’s not—that’s good. Okay. I think that shortens it—‘cause I think it was
two weeks last—this last time.
CHR. CABANAS: The thing is, we give them a lot of time—they wait on it.
MS. BOND: Yeah.
CHR. CABANAS: They wait till the end, and they forget about it. Yeah.
MS. BOND: You have till Friday to get this done, as opposed to—
CHR. CABANAS: Yeah.
MS. BOND: ‘Cause I’m very good at that—like, the GE taxes that I remembered needed to be
filed at 2:30 on Monday afternoon. It’s like—oh.
MS. TOKIHIRO: But, also, I mean you do a reminder letter as well.
CHR. CABANAS: Yes, she does.
MS. TOKIHIRO: Yeah.
CHR. CABANAS: Is that in here—let’s see. She does a reminder—an email.
MS. YAMADA: I can add it in.
CHR. CABANAS: Yeah, let’s add it in.
MS. YAMADA: In May.
CHR. CABANAS: Yeah. Thank you.
MS. BOND: I mean, even—
CHR. CABANAS: You send it—the reminder—
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MS. BOND: Actually, that—would send them the thing in (inaudible) before it says (inaudible).
MR. THOMAS: Yeah, they only have one week to do it—and they kind of hand it in the Friday
before Memorial Day—on a Friday, of Memorial Day week.
CHR. CABANAS: So—
MS. YAMADA: So, I usually remind them three days prior to the deadline.
CHR. CABANAS: Okay, that’s good.
MR. THOMAS: Okay.
MS. BOND: Yeah, that’s good.
CHR. CABANAS: That’s good.
th
MR. THOMAS: ‘Cause some people might use a vacation day on Friday, May 28.
CHR. CABANAS: Mm-hmm.
MS. BOND: Yeah, that’s true.
CHR. CABANAS: Okay. Is there a motion to approve the timeline for the—
MR. YOSHIMOTO: As amended.
MS. BOND: As amended.
CHR. CABANAS: As amended—
MS. BOND: Or do we have to vote to accept the amendments first?
CHR. CABANAS: —for the Performance—
MR. YOSHIMOTO: Yes.
MS. BOND: Okay.
CHR. CABANAS: Oh, accept the amendments first—okay.
MS. BOND: Okay, I move we accept the amendments we have made to the proposed timeline
for the Performance Evaluation process.
MR. THOMAS: Second.
CHR. CABANAS: Any discussion? If not, I’ll start a rollcall vote with Ms. Bond.
MS. BOND: Aye.
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CHR. CABANAS: Mr. Thomas.
MR. THOMAS: Aye.
CHR. CABANAS: Ms. Cabanas—aye.
Three ayes. Motion carried.
MS. BOND: And I move we approve the timeline for the evaluation ’26 – ’27—evaluation
process.
CHR. CABANAS: Okay, is there a second?
MR. THOMAS: Second.
CHR. CABANAS: Thank you. Any discussion? If not, I’ll start a rollcall vote with Ms. Bond.
MS. BOND: Aye.
CHR. CABANAS: Mr. Thomas.
MR. THOMAS: Aye.
CHR. CABANAS: Ms. Cabanas—aye.
Three ayes. Motion carried.
SurveyMonkey Questions for FY 2026-2027 (Line Department Survey)
CHR. CABANAS: Okay, we are now on the external survey questions that—
MS. BOND: This is the one that goes to the department heads.
CHR. CABANAS: Yes—to the Line Departments and Agencies (SEE ATT. C). And are there
any suggestions to tweak the questions in any way?
MR. THOMAS: Are we getting any feedback from anybody who has seen this?
MS. YAMADA: In the minutes, on Question number 6—
CHR. CABANAS: Okay.
MS. YAMADA: “Human Resources adjusts quickly to changing priorities.” I guess there was
concern about what is “quickly”—it can be interpreted differently, that it might be one thing, one
issue.
MS. BOND: Should we change it to “efficiently?”
CHR. CABANAS: Or “timely.”
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MS. TOKIHIRO: Or just “adjusts.”
MS. BOND: And take out that qualifying word that might be the best way to do it.
MR. THOMAS: Yeah, I like that.
MS. BOND: What do you think, Mr. Law Man. I saw some very funny pictures of you running
for office waving signs.
MR. YOSHIMOTO: What? I’m not running for anything.
MS. BOND: This was way back, long ago.
MR. YOSHIMOTO: Oh, nostalgic.
MS. BOND: You were so young, it was so cute.
MR. YOSHIMOTO: See what it did to me? No.
I think there’s value to taking out the word “quickly” ‘cause that is subject to interpretation, right.
I mean, no matter how you describe it, it is—yeah. Whereas “adjusts to changing priorities”—is
general but gets to where you want to—
CHR. CABANAS: With where you want to be.
MS. BOND: Yeah.
CHR. CABANAS: Yeah.
MR. YOSHIMOTO: Yeah, I think so.
CHR. CABANAS: Okay, that’s a good change. Anything else?
MS. BOND: (Inaudible) and that was a good one.
MS. TOKIHIRO: I think the—oh, I don’t know if I’m allowed to give feedback on this.
MS. BOND: You should.
MS. TOKIHIRO: Okay. Well, on Number 5, I think during the review of their responses—we
were kind of talking about during our last meeting—how we will reach out to departments
regarding certain issues; but as far as, like, seeking out and incorporating knowledge of
department goals—that’s a little bit different. We don’t have meetings, say, like, HR does not
meet with departments and go, “What are your goals for the department.” We’re, kind of,
counting on the department letting us know what direction they want to go in and how personnel
or human resources-related matters may be affected.
So, I don’t—maybe the “seeks out”—because if we have knowledge of what a departments’
goals is—that’s, definitely, going to be incorporated into what our discussion is. But as far as
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us, as HR’s role, as far as like “seeking out” what are the overall goals for your department—
that’s not really our role.
CHR. CABANAS: Okay. So, should we take “seeks out?”
MS. BOND: “and”—
CHR. CABANAS: “and”—
MR. THOMAS: You can just eliminate “goals”—“seeks out…priorities.” You would do that, I
suppose.
MS. BOND: Human Resource incorporates knowledge of my department and priorities
through…”—“department goals”—“department goal.”
MS. TOKIHIRO: Yeah, I think my kind of concern is with the “seeks out”—
MS. BOND: The “seeking out.”
MS. TOKIHIRO: Yeah.
MS. BOND: Yeah.
MS. TOKIHIRO: Because, certainly, if we have knowledge of department goals and priorities—
that is what we would be incorporating into discussions.
MS. BOND: “Human Resources incorporates knowledge of my department goals and priorities
through…”—does that how you want it—does that sound—Suzi, brain, engage. Does that work
for you?
MR. THOMAS: Are you proposing to eliminate what—“seeks out?”
CHR. CABANAS: “..seeks out and”—
MS. BOND: “…seeks out and”—so it just says, “Human Resources incorporates knowledge of
my department goals and priorities…”
CHR. CABANAS: “…of my department goals and priorities through meetings, audits, training,
et cetera.”
MR. THOMAS: I’m good with that.
MS. BOND: Yeah, that works.
CHR. CABANAS: I’m good with that. You’re good with that?
MS. TOKIHIRO: Yeah.
MS. BOND: How about you, Law Man, that works for you?
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MR. YOSHIMOTO: It sounds good.
MS. BOND: Okay.
MR. YOSHIMOTO: “Law Man”—there’s a show, I think.
CHR. CABANAS: Okay, just remind—
MS. BOND: You know what happens when we get to a certain point.
MS. TOKIHIRO: Start to need lunch.
CHR. CABANAS: I know this is a cozy environment but just be mindful we are being recorded.
MS. BOND: Sorry.
CHR. CABANAS: Okay, so may I have a—okay, any other changes to any other questions?
Otherwise, may I have a motion to approve these amendments?
MS. BOND: Wait, hold on a second.
CHR. CABANAS: Okay.
MS. BOND: The “efficiently assists me”—“effectively”—
CHR. CABANAS: Are you looking at Number 2?
MS. BOND: I’m looking at all the qualifiers—1 and 2.
CHR. CABANAS: Oh.
MS. BOND: Do we want to take out the qualifiers? “Human Resources assists me in doing my
job.”—“The Human Resources works with me and other members of the department staff”—
take out the qualifiers? I’m asking a question, not making a statement.
CHR. CABANAS: We’re thinking.
MS. TOKIHIRO: Are you asking it of me? I will leave that to the Board because I think that in
those qualifiers, like “effectively” I think speaks to the manner in which we’re engaging. So, I’ll
leave that to the Board. I mean, I appreciate the sentiment of wanting to be—not be, kind of,
overly broader—left it to interpretation of whether or not it’s efficient, but—
CHR. CABANAS: I think it—well, for me, it tells me how—what’s the quality because someone
can assist but is it efficient? Is it really (inaudible). So, I think the qualifiers for those two are
(inaudible)—
MS. BOND: Yeah, since we had taken out one qualifier—
CHR. CABANAS: Yeah.
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MS. BOND: —I just thought we should go back and review the other two qualifiers—
MS. TOKIHIRO: And, certainly, like even with the numeric rating, I mean they still are able to
provide the comments to address—
MS. BOND: That’s true—yeah.
MS. TOKIHIRO: Yeah.
MS. BOND: That’s true. Okay. All right, it was just a question. All right—
MR. THOMAS: Very good.
MS. BOND: —so do we need to do these individually?
CHR. CABANAS: No—oh, we’ll take each one. So, let’s do the external survey.
MS. BOND: Okay, I move to approve the amendments we made to the external survey draft.
MR. THOMAS: Second.
CHR. CABANAS: Any discussion? If not, I’ll start a rollcall vote with Ms. Bond.
MS. BOND: Aye.
CHR. CABANAS: Mr. Thomas.
MR. THOMAS: Yes—aye.
CHR. CABANAS: Ms. Cabanas—aye.
Three ayes. Motion carried.
Moving along, we are now on the green sheet, the DHR Internal Survey Draft.
MR. THOMAS: Did we approve the—
CHR. CABANAS: Oh, no, I’m sorry—you’re right.
MR. THOMAS: —document.
CHR. CABANAS: We didn’t.
MS. BOND: Oh, I’m sorry.
CHR. CABANAS: Yeah, we got to go back.
MS. BOND: I move we approve the external survey draft.
MR. THOMAS: Second.
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Merit Appeals Board July 23, 2026
CHR. CABANAS: Okay, any discussion? If not, I’ll start a rollcall vote with Ms. Bond.
MS. BOND: Aye.
CHR. CABANAS: Mr. Thomas.
MR. THOMAS: Aye.
CHR. CABANAS: Ms. Cabanas—aye.
Three ayes. Motion carried.
SurveyMonkey Questions for FY 2026-2027 (Employee Survey)
CHR. CABANAS: Okay, we are now on the DHR Internal Survey Draft (SEE ATT. D). These
questions are answered by the employees of the Department of Human Resources.
MS. BOND: I just find it interesting that—all right, que—Number C—Number C—yeah.
Letter C, it—should there, for one, should there be a—is that a possessive, “Directors annual
budget”—
CHR. CABANAS: It should be an apostrophe—yes.
MS. BOND: So, there should be the apostrophe. And then, just—do they really care whether or
not it allows—about the annual budget? I mean—
MS. TOKIHIRO: And I think, kind of, beyond the—so I think that my management team could
better answer that question than, say, all of the employees of the department—
MS. BOND: Yeah.
MS. TOKIHIRO: —just because there’s different levels at which people would be engaged in
the budget process. And so, I’m going to say that, like, the employees that are not part of the
management team would have less exposure to the budget—but beyond—and just how the
budget is established—
MS. BOND: Should we put a “not applicable” place in there for the people that doesn’t affect
their job, can say that doesn’t apply to my job?
MS. TOKIHIRO: So, that could be an option, but just one additional comment is that—
ultimately, the budget is not something that we control.
MS. BOND: That’s why—
MS. TOKIHIRO: So, whether or not the budget for the—whether or not someone feels that the
budget is sufficient, those directives come from the Administration. So, as much as I try and be
very creative with the monies that are allotted to us, we, as a department—or and, myself, as
the Director—
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MS. BOND: Yeah, you don’t have a lot of say on whether or—
MS. TOKIHIRO: I don’t.
MS. BOND: Yeah, which is why I asked that question, but—
MR .THOMAS: Are we asking whether we should have that in there at all? Or should we refer
to the budget as “drafted.”
CHR. CABANAS: Well, I like this question because from my own experience, the different
Administrations would say, “Cut 10%”—or whatever. It got to a point where I couldn’t cut
anything ‘cause I was bare bones with my division. So, that was when I informed the Director
of—I’m not going to cut anything else, ‘cause I don’t have anything else to cut. And that’s where
it stood. So, it affected what I could do and what I couldn’t do.
MS. BOND: Okay. Well, that’s why I asked that question.
CHR. CABANAS: Yeah. And it affected my staff because when they went to job fairs and all of
that, we couldn’t even order pens.
MR. THOMAS: Oh, dear.
CHR. CABANAS: Yeah. So, it was like—I don’t know about now, though, Sommer—how it
affects the employees now.
MS. TOKIHIRO: It’s not as—I mean, I think, kind of, the budget that HR has—has always, I
mean, we rarely see instances in budgets where once you go bare bones, that all of a sudden
something gets built up to be this robust budget, again.
CHR. CABANAS: Yeah.
MS. BOND: Yeah.
MS. TOKIHIRO: So, we kind of continued with either status quo or additional reductions. There
have been something—the budget has grown, but a lot of that has to do with salaries and
wages; and then, the workers’ compensation budget, unfortunately, due to employee injuries—it
was, it necessitated an increase in budget.
But, the HR budget really hasn’t gone through, like, it’s not like we all of a sudden got money for
more training or more—we did get money for additional recruitment advertising. And so, we
haven’t seen that where we haven’t been able to buy pens.
MS. BOND: Yeah.
MS. TOKIHIRO: But, really, those modifications are based usually on specific needs for a set
period of time, as opposed to just an increase in the budget. So, yeah, it can definitely be
challenging, ‘cause I do feel like our budget is pretty bare bones—
CHR. CABANAS: Mm-hmm.
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MS. BOND: Yeah.
MS. TOKIHIRO: —for the type of things that we’re trying to do.
CHR. CABANAS: Mm-hmm.
MS. TOKIHIRO: But, again, my immediate ability to impact that—it’s more just I need to take
the directive that I’m given and try and find ways to make work.
MS. BOND: Make it work, yeah.
MS. TOKIHIRO: Yeah.
MS. BOND: Okay, then we’ll leave it alone. Okay.
CHR. CABANAS: Okay.
MS. BOND: So, “D”—it says, “The director has”—and that was crossed out and “implements”—
is that a change that’s being made.
MS. YAMADA: Oh, I just forgot to take that out—I’m sorry.
MS. BOND: Okay—that’s okay. Just keeping you honest there, Glynis.
MS. YAMADA: Thank you.
MR. THOMAS: So, if there’s no changes, then you get to just move the document (inaudible).
MS. YAMADA: There’s an “apostrophe” in there—
MS. BOND: There’s an “apostrophe” in there.
MR. THOMAS: Oh, no.
MS. BOND: I know, we did it again.
MS. TOKIHIRO: And can I—
MS. BOND: Yeah.
MS. TOKIHIRO: —raise a comment about “A”—
MS. BOND: “A?”
MS. TOKIHIRO: Yeah. So, “The Director understands her leadership role and works with DHR
employees to develop a clear vision for the department, with measurable goals and objectives,
consistent with the department’s mission.”
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So, the goals and objectives that we establish for the department—that’s actually part of the
budget process. And there’re goals and objectives that are set for each division that we then
report on semi-annually and annually as part of our budget review.
So, I don’t know—and I guess, it’s—so it’s just that it’s not going to necessarily involve, again,
all employees. It’s going to be the management team. So, I don’t know that—
MS. BOND: So, do you want to take out the “with measurable goals and objectives?”
MS. TOKIHIRO: No, we actually have those, but it’s just that—
MS. BOND: Once, again, that’s more of a management response—
MS. TOKIHIRO: Yeah.
MS. BOND: —than an all—
CHR. CABANAS: Although the employee should know what the department’s mission is.
MS. BOND: Mission is different from—
CHR. CABANAS: And they should—
MS. BOND: Mission—oh, I see.
CHR. CABANAS: —no, but they’re aware of the goals and objectives, right, Sommer?
MS. TOKIHIRO: We provide them with the semi-annual and annual reports—yes.
CHR. CABANAS: Do they—but they get to see the reports when you submit it to the Board,
right? ‘Cause you said that you distribute the reports or the meeting minutes to them.
MS. TOKIHIRO: So, we distribute—so Glynis distributes the agenda and then I distribute the
reports that I am providing every month.
CHR. CABANAS: Okay.
MS. BOND: Okay.
CHR. CABANAS: So, they see when the objectives are met or not met—they see that report,
right?
MS. TOKIHIRO: Yeah—as far as my review?
CHR. CABANAS: Yeah.
MS. TOKIHIRO: Yeah, I shared some information with them.
CHR. CABANAS: Oh, they don’t see the monthly reports?
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MS. TOKIHIRO: That I do share with them.
CHR. CABANAS: Yeah, so okay.
MS. BOND: Yeah.
CHR. CABANAS: So, they’re aware of the goals and objectives—
MS. BOND: Okay, yeah, that’s fine—all right. No, that’s good.
MS. TOKIHIRO: So, it’s—
MS. BOND: But that’s something that when we’re reviewing it next year—well, when we review
it, you can remind us that “A” and “C” are pretty much more management questions than they
are overall questions.
MS. TOKIHIRO: Yeah. And, I guess, the only kind of caveat—the only part that I’m—that is—
“The Director understands her leadership role”—it’s just that “and works with DHR
employees”—it’s like “The Director understands her leadership role and develops a clear vision
for the department, with measurable goals and objectives,”—it’s just that if we leave it “works
with employees”—there are some—there is—yeah. It’s just going to be limited more to—
MR. THOMAS: You’re talking about communicates to employees the vision with the
department—
MS. BOND: —develops a clear—no, I see where you’re saying. We take out “works with DHR
employees to”—so that it reads, “The Director understands her leadership role and develops a
clear vision for the department, with measurable goals and”—is that what you—is that better?
MS. TOKIHIRO: That would be a suggestion just because they—we do have measurable goals
and objectives. The employees, everyone is informed of the department’s mission and what
those goals and objectives are—it’s just not everybody plays a role in developing those with the
team.
MS. BOND: Right.
MS. TOKIHIRO: So, I’m more just limiting it to—
MS. BOND: It puts it more on your shoulders—
MR. THOMAS: I think you’re saying you communicate with the employees, the vision of the
department and its measurable goals and objectives.
MS. BOND: (Inaudible.)
MR. THOMAS: It’s not involving them in a decision process.
MS. BOND: No, but what we’re asking is does she understand her role, and does she make it
clear to us what the role is.
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CHR. CABANAS: And does she develop that vision because each Director has his or her own
management style, priorities—
MS. TOKIHIRO: But, also, like, it is always my intent to keep the—all of the staff as informed as
possible. So, that’s why when the agenda goes out, I’m sending them the report that I’m
presenting to you folks. I’m asking them to review it. I encourage them to review meeting
minutes, so that they understand the questions that I’m being asked—and how I’m responding
on their behalf.
So, that engagement, to me, is very important and is something that I want everyone to be a
part of. The reality is that whether or not they choose to do that, that’s up to them.
CHR. CABANAS: Then it’s on their own.
MS. TOKIHIRO: And then—but I make them aware of where all of that information is. And
then, the real direct—the more consistent, direct—like working with—is with my management
team.
But I will share—and I don’t—I mean, Gabe, could share prior experience—the way that I
handle it is not necessarily the way that it was handled under prior Director’s that I worked for,
right.
CHR. CABANAS: Mm-hmm.
MS. BOND: Yeah.
MS. TOKIHIRO: So, I didn’t know—actually, until I decided that I was going to apply for this
position; and I went back, and I started reading all the minutes in preparation, so that I would
understand the process. That wasn’t something that, like, the Directors had told us, “Here,
here’s the information” or—
MS. BOND: Yeah.
CHR. CABANAS: Yeah.
MS. TOKIHIRO: So, it is different. And, ultimately, I do feel whether it’s me or somebody
else—it is the Director’s responsibility to establish goals and communicate with the employees.
MS. BOND: Yeah.
CHR. CABANAS: Yeah.
MS. BOND: And you actually have—there’s more questions later about communicating.
MS. TOKIHIRO: Mm-hmm.
MS. BOND: So, I don’t think we need to add it to this one.
MR. THOMAS: (Inaudible.)
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Merit Appeals Board July 23, 2026
CHR. CABANAS: What you’re doing, Sommer, is really ideal. It’s a win-win for you, it’s win-win
for the employee, the entire department—because we’ve had Director’s, I’ve worked under how
many—eight Directors. They have never, they did not communicate what they shared with the
Board. And, sometimes, there was one Director, that person allowed me to sit in on the Board
meetings. If I didn’t sit in on the Board meetings, I wouldn’t know what’s going on in the Board
meetings.
So, what you’re doing is really ideal. It’s perfect. Yeah.
MS. TOKIHIRO: Yeah, encouraging them to—‘cause I’d like them to be engaged, too—
CHR. CABANAS: Yeah.
MS. TOKIHIRO: —because then, there are—I mean, like, the goals are a good example of
things that come out of hearings or things that come out of our discussions—that, then, I’m
coming back to the staff and going, “Okay, going forward I want to do this because I see that
this is important”—and it’s—I’d like them to understand where that comes from, too, right?
CHR. CABANAS: Exactly.
MS. BOND: Yeah, I mean, sort of, like, that whole reclassification thing—
MS. TOKIHIRO: Exactly.
MS. BOND: —when that became such a (inaudible) for you.
MS. TOKIHIRO: Right.
MS. BOND: It was—that was something that was just—
MS. TOKIHIRO: And when I’m calling on the team to help prepare to go into hearings or
whatever—it is important that they also understand the perspective and how that’s perceived,
right. Like, even the way that we prepare for a hearing—the kind of information that we’re
presenting—each one, for me, has been a big learning opportunity because it’s very different to
explain something in the context of this office, where we live and breathe this.
But when you go into a hearing and you’re trying to make it clear or how people understand,
that are not part of this—that changes—the perspective and the prep., right?
CHR. CABANAS: Yeah.
MS. BOND: Well, and then just the number of times that you were—I even say, “I’m
confused”—and go back and explain. It’s like—it makes a difference.
CHR. CABANAS: Yeah. But your approach is good—it’s a team approach. It’s like soccer.
Soccer—the team needs to know where the goal needs to go—where the ball needs to go, to
that goal area. If they don’t know the goal, then it has no meaning as to what they’re doing.
And so, I like that. It really provides meaning when they know how—what their contribution is in
the HR world and what they’re doing—what it—how it impacts the goal, the objective. I think it’s
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very meaningful, ‘cause you’re now—everybody’s working together. It’s not just one division,
it’s everybody together—got to be solid. And so, when you come to an appeal, you’re solid at
the appeal hearing. Yeah.
MS. TOKIHIRO: And these—some of these goals and the things that I talk to the team about
that come out of our meetings, like, Classification and Pay—this is a lot of work for them to
accomplish these tasks.
CHR. CABANAS: Oh, yeah
MS. BOND: Oh, yeah.
MS. TOKIHIRO: But it’s also awesome that I can say, “This is what I want to do”—give it to
them. They take it and run with it, ‘cause ultimately they’re the ones that have to implement it;
but then they come back and they’re excited about it because it’s meaningful for them, and they
see where they’re making a difference—and then they come to me with, “Oh, well, we also
noticed this, this, and this—so going forward, we want to do this, this, and this”—and I’m like,
“Exactly.”
So, it’s great to—for them to understand the “why” and then get there—it’s that effort from them
because they see how important it is, and it really validates the work that they do every day. I
mean, I think everybody wants to make meaningful contributions.
CHR. CABANAS: Yes.
MS. BOND: Yeah, right.
MR. THOMAS: Good, good.
MS. BOND: Good.
CHR. CABANAS: Very good. Okay, so—
MS. YAMADA: Can you repeat that last sentence, again, with the change.
MS. BOND: Okay. “The Director understands her leadership role and develops a clear vision
for the department, with measurable goals and objectives, consistent with the…”—got it?
CHR. CABANAS: Okay, any other changes? Otherwise, I’ll call for the motion to—
MS. BOND: I move we approve the amendments to the DHR Internal Survey Draft.
MR. THOMAS: Second.
CHR. CABANAS: Any discussion? If not, I’ll start a rollcall vote with Ms. Bond.
MS. BOND: Aye.
CHR. CABANAS: Mr. Thomas.
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Merit Appeals Board July 23, 2026
MR. THOMAS: Aye.
CHR. CABANAS: Ms. Cabanas—aye.
Three ayes. Motion carried.
Now I need another motion.
MS. BOND: I move that we approve the DHR Internal Survey draft.
MR. THOMAS: Second.
CHR. CABANAS: Any discussion? If not, I’ll start a rollcall vote with Ms. Bond.
MS. BOND: Aye.
CHR. CABANAS: Mr. Thomas.
MR. THOMAS: Aye.
CHR. CABANAS: Ms. Cabanas—aye.
Three ayes. Motion carried.
Okay, we are now on the—
MS. BOND: Human Resources fiscal—but didn’t we approve this already—the purple one?
MS. YAMADA: This is for the—
MR. THOMAS: This is for the next—the current—
CHR. CABANAS: This is for next year.
MS. YAMADA: Yeah, this one is for this section, if you guys want to make any changes.
CHR. CABANAS: Any changes.
MR. THOMAS: Right.
MS. BOND: But wasn’t that the same as the goldenrod one?
MS. YAMADA: No, that was Sommer’s goals up here. Sommer’s goals is up here—
CHR. CABANAS: Yeah.
MS. YAMADA: But this is just the remaining part.
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Merit Appeals Board July 23, 2026
CHR. CABANAS: We approved Goal 1, 2, and 3—now, is the other goals—"Financial
Management”; “Planning, Prioritizing and Organizing”; “Problem solving/Decision Making”; and
“Leadership.” (SEE ATT. E.)
MR. THOMAS: And those are the same as the goldenrod (inaudible).
MS. BOND: Those are the same.
MR. THOMAS: Yeah.
CHR. CABANAS: And we have the correlation with the respective survey.
MS. BOND: Right.
MR. THOMAS: Yeah.
MS. BOND: I don’t see anything that we need (inaudible).
CHR. CABANAS: Well, we didn’t delete any questions, we just changed some wording. I think
it’s all okay.
MR. THOMAS: The purple was the same as the goldenrod, right?
MS. BOND: It’s pretty much the same, yeah.
CHR. CABANAS: Yes.
MR. THOMAS: Yeah. And we approved Goals 1, 2, and 3’s with a separate motion earlier,
right?
MS. BOND: Right.
CHR. CABANAS: Yes.
MR. THOMAS: Okay.
MS. BOND: So, should we move to approve the—
CHR. CABANAS: Can you re-phrase it—are you asking a question or are you doing a motion?
MS. BOND: No, I was going to do the motion.
CHR. CABANAS: Okay, ‘cause you said, “should”—
MS. BOND: Oh.
CHR. CABANAS: Yeah.
MS. BOND: Okay. I move that we approve the Fiscal Year Evaluation for ’26-’27.
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Merit Appeals Board July 23, 2026
MR. THOMAS: Second.
CHR. CABANAS: Thank you. Any discussion? If not, I’ll start a rollcall vote with Ms. Bond.
MS. BOND: Aye.
CHR. CABANAS: Mr. Thomas.
MR. THOMAS: Yeah—aye.
CHR. CABANAS: Ms. Cabanas—aye.
Three ayes. Motion carried. Sorry, I—
MS. BOND: That’s okay.
CHR. CABANAS: I was just being technical.
MS. BOND: No, that’s—no. Good.
Define Target Audience/Survey Participants
CHR. CABANAS: Okay, lastly, the blue sheet will be defining the target audience for the
surveys. Who will the surveys go to (SEE ATT. F).
MR. THOMAS: Is this proposing any changes?
CHR. CABANAS: Well, if you want to.
MR. THOMAS: No, I said, does this—
CHR. CABANAS: Oh, no.
MR. THOMAS: —what we did last year? I think it is.
CHR. CABANAS: Yes, yeah.
MS. BOND: Yeah (inaudible).
MR. THOMAS: Okay, that’s fine.
MS. BOND: This one doesn’t even say, “Draft” across of it. I don’t see that there’s anybody
else we really need to—
MR. THOMAS: Does this cover it, Sommer?
CHR. CABANAS: There’s no changes, right, to the departments or—
MS. YAMADA: No, I just updated “approximately”—how many people in the bullets.
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Merit Appeals Board July 23, 2026
MR. YOSHIMOTO: So, it’s subject to change, right—isn’t the County Auditor going to, maybe,
have the authority to appoint on the Charter?
MS. TOKIHIRO: They have to—yeah, it’s going to be a Charter amendment that would have to
go on the ballot.
CHR. CABANAS: Oh, Charter amendment. It’s not approved yet.
MS. TOKIHIRO: Yeah, but potentially.
CHR. CABANAS: Yeah, okay, so it may change.
MR. YOSHIMOTO: Yeah.
MS. TOKIHIRO: But she has it as an “approximate”—
MR. YOSHIMOTO: Approximately—good.
MS. BOND: Yeah.
MS. TOKIHIRO: Yeah.
MR. YOSHIMOTO: Good cover.
CHR. CABANAS: Very good.
MS. BOND: Yeah.
MS. TOKIHIRO: Yeah.
CHR. CABANAS: Good job, Glynis.
MS. BOND: And the only other one is—I guess the Managing Director is not really the head of
the department or anything, huh? ‘Cause you got the Mayor here.
CHR. CABANAS: Where are you looking?
MS. BOND: I’m sorry, underneath the departments and the agencies.
MS. YAMADA: Under the Mayor, includes the Managing Director and Deputy Managing
Director.
CHR. CABANAS: Yeah.
MS. BOND: So, they would both do it?
MS. YAMADA: Yeah.
MS. BOND: Oh, because they’re the assistants and—okay, got it.
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Merit Appeals Board July 23, 2026
CHR. CABANAS: Yeah. So, this is not the position. This is the Office of the Mayor.
MS. BOND: The Office—got it. Yeah, okay.
MR. THOMAS: Office of—okay.
MS. BOND: Clarified.
CHR. CABANAS: Okay, any—okay, so I need a motion to approve the target audience and
survey participants.
MS. BOND: I move we approve that.
MR. THOMAS: Second.
MS. BOND: You finished my sentence, so I was like—
CHR. CABANAS: Okay. Any discussion? If not, I’ll start a rollcall vote with Ms. Bond.
MS. BOND: Aye.
CHR. CABANAS: Mr. Thomas.
MR. THOMAS: Aye.
CHR. CABANAS: Ms. Cabanas—aye.
Three ayes. Motion carried.
Unfinished Business (Item 8)
CHR. CABANAS: Okay, back to the agenda. Okay, there’s no “Unfinished Business.”
Announcements (Item 9)
CHR. CABANAS: Are there any “Announcements?”
MR. THOMAS: Let me ask J—should we make any mention of the fact that you gave us a—
gave me an opinion on contributions to political campaigns?
MR. YOSHIMOTO: Oh, no, that’s not Board business. No, we’re good.
MR. THOMAS: Okay. Are the other Board members aware (inaudible) the issue.
MR. YOSHIMOTO: I can share it. Yeah, that’s not an issue.
MS. BOND: I love running a non-profit ‘cause then I can stay out of it all.
MR. YOSHIMOTO: Well, I can make—why don’t I just make the announcement, then.
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Merit Appeals Board July 23, 2026
MR. THOMAS: Yeah, I think you should.
MR. YOSHIMOTO: Okay. So, as an announcement, Mr. Thomas asked a question about—
trying to remember the exact, ‘cause there were several questions within the question.
Basically, were there any restrictions in a Merit Appeals Board member making political
contributions to a candidate for political office, specifically, the County Council. Is that correct?
MR. THOMAS: Yeah.
MR. YOSHIMOTO: More or less. And I said there wasn’t any direct prohibition legally under
HRS 76-41, I believe it is. Yeah, but there are—but there is the Ethics Code that applies to all
officers and employees. You folks are considered to be officers as being a part of this Board,
and there may be specific circumstances in which the Ethics Code might be implicated or
relevant, right.
So, in other words, it depends, right. So—but on its face—no. But if there’s any distinguishing
fact patterns that require attention—ask the question and we’ll be happy to (inaudible).
MR. THOMAS: Then there was a separate question of whether any of this applies to spouses,
family members, and things like that.
MR. YOSHIMOTO: As to your specific question, it does not—but there are some situations or
circumstances within the Ethics Code where immediate family members, it does apply. So, to
your situation—no.
MR. THOMAS: Okay.
MS. BOND: Yeah, it’s one of my favorite things about running a non-profit. People ask me to
participate—“I can’t it’s against the non-profit rules.”
CHR. CABANAS: So, can we make a contribution to a candidate or cannot?
MR. YOSHIMOTO: You can. There’s, again, no legal prohibition—
CHR. CABANAS: As a citizen you can, right?
MR. YOSHIMOTO: Yeah.
CHR. CABANAS: Yeah. Okay.
MS. BOND: But—yeah, as long as no funny business—
CHR. CABANAS: Oh, yes, of course not.
MS. BOND: —you don’t end up with a (inaudible) issue.
CHR. CABANAS: Well, okay, we’re still on the agenda.
MS. BOND: (Inaudible.)
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Merit Appeals Board July 23, 2026
CHR. CABANAS: Okay.
1 MS. BOND: Yeah.
CHR. CABANAS: Okay. So, any other"Announcements?"
Schedule Next Meeting Date (Item 10)
The Merit Appeals Board Will Convene Its Next Meeting On Friday, August 28, 2026,At
9:00 A.M., At The Hilo Council Chambers, Hawaii County Building, 25 Aupuni Street,
First Floor, Room 1401, Hilo, HI 96720
CHR. CABANAS: If not, the next meeting date for the Merit Appeals Board will be on Friday,
August 28, 2026, at 9 a.m., at the Hilo Council Chambers, Hawaii County Building, 25 Aupuni
Street, First Floor, Room 1401, in Hilo, Hawaii.
Adjournment (Item 11)
CHR. CABANAS: May I have a motion to adjourn today's meeting?
MS. BOND: So moved.
MR. THOMAS: Second.
CHR. CABANAS: Thank you. Any discussion? If not, I'll start a rollcall vote with Ms. Bond.
MS. BOND: Aye.
CHR. CABANAS: Mr. Thomas.
MR. THOMAS: Aye.
CHR. CABANAS: Ms. Cabanas—aye.
Three ayes. Motion carried. Today's meeting is adjourned at 11:55 a.m. Thank you very
much.
Respectfully submitted,
Glyni amad , Secretary-Reporter
APPROVED:
citJ Cu(n u.0 cu Al • aCt Pre(h.Ct S
Gabriella M. Cabanas, Chair
Merit Appeals Board
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