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Home My WebLink AboutUrgent Services Directory for Families URGENT Services Directory for Families POLICE POLICE/FIRE/AMBULANCE: ......................911 Police:Non-Emergency/Information and Complaints...........935-3311 Hawaii Poison Hotline....................................... 1-800-222-1222 The state's central facility to aid with the management of individuals who have been poisoned,to institute poison prevention measures, to provide treatment recommendations to health professionals,and to educate the public about the effects of poisons and poison prevention. - Child Welfare Services/DHS: • ' AND CLINICS Provides immediate protective intervention services to prevent child abuse and/or Hale Ho'ola Hamakua Critical Access Hospital.............................. 775-7211 neglect. Hamakua Health Center(Honokaa) 775-7204 Hilo:F.Hawaii Child Welfare Set-vices,Intake and Licensing )33-0350 Hilo:Case Management ................. Hilo Medical Center ...................... 974-4700 .............................................. 933-0650 .............................. Kona,Kamuela,Kau,Kohala,Vv'aikoloa ...................................... 32''4787 Ken Hospital(Pahala)/Rural Health Clinic.................................. 928-2050 Tsland-mde Child Abuse Reporting 1-800-494'-3991' -800-49 3991 Kohala Hospital Ka aau 889-6211 Kona Community Hospital(Kealakekua)...................................... 322-9311 North Hawaii Community Hospital Waimea 885-4444 Children and Adolescent Mental Health Division/DOH: y P ( ) Focus upon special education children with severe emotional disturbances and Bay Clinic: others who meet certain criteria. Acute and continuing care for illnesses and injuries.Family planning,screening for Hilo(children and adolescents only,islandwide)....................................... 933-0610 sexually transmitted diseases.Cancer screening.Sliding scale fee. Hilo(adults only)........................................................................................ 974-4300 Hilo Family Health Center .............................. 969-1427/934-3280 Dona(adults only) ...................................................................................... 322-4818 Kau Family Health Center ............................. 929-7311 Vona(children and adolescents).................................................................322-1541 Keaau Family Health Center ........................... 930-0400 Waimea(children and adolescents) ............................................................887-8100 Pahoa Family Health Center............................ 965-9711 Pahoa Women's Health Center ........................ 965-3038 Children's Justice Center: w,,i-w.bavchnic.org Provides a non-threatening environment to alleged child victims of abuse for the purpose of conducting forensic interviews by trained police and CPS investigators. Hui Malama Ola Na Oiwi Primary Care Clinic: Hilo............................................................................................................. 933 4505 Primary medical care services.All insurances accepted.Sliding scale fee. Kona ........................................................................................................... 329-5261 Hilo .......................................................................................... 935-8484 Kau.......................................................................................... 929-970f) Pahoa........................................................................................ 965-5521 Project Hawaii(Christmas Wish Program,Inc.): Captain Cook........................................................................... 323-3618 Christmas Wish Pro s a volunteer sponsored nonprofit providing homeless Waimea .................................................................................... 885-0489 keiki with clothing, Vol sc�o supplies,emergency living needs year round.During the holidays with gifts,parties,dinners,and special treats. Kapiolani Medical Center for Women and Children ...... 1-808-983-6000 Kcaau.......................................................................................................... 982-8128 Fax...............................................................................................................9.82-8128 Shriners Hospital for Children: Pediatric orthopedic specialty care.Free services.Information,support,&referrals. Community Services for the Developmentally Disabled/DOH: w>wa�s � hrincrshg/shc/honoltdu For children&adults who have developmental disabilities or mental retardation. Oahu ................................................................................................ 1-888-888-6314 Hilo ............................................................................................................. 974-4280 Kona............................................................................................................ 322-1906 Waimea ....................................................................................................... 88'-8142 Hale'Ohana Spouse Abuse Shelter: Easter Seals Hawaii: Hilo(24 Hours).......................................................... 959-8864 Early intervention services for ages 0-3 years. Hilo ............................................................................................................. 961-3081 Kihei Pua: Provrdcs emergency and transitional housing for homeless families and individuals. Family Support Hawaii: Offers classes on budgeting,He sldlls,and parenting. Providing infant/toddler home visitation programs,child welfare sery ces and Hilo(24 Hours)........................................................................................... 933-6051 supenised visitation,youth development&outreach programs,enhancement of parent/school involvement,family centers for information&referrals. Mental Health Kokua: Kona Office ............................................. 326-7778 Provides affordable housing for adults with mental illness.Offers onsite support Parent Center............................................ 327-4300 Ext.2432 services.By referral only. Ka,u Family Center ................................. 929-9611 Hilo ............................................................................................................. 935-7167 Hilo Officc............................................... 934-9823 Kona ............................................................................................................331-1468 Waimea Office ......................................... 885-0086 Salvation Army Family Intervention Services: Ka Hale 0 Na Lima/Hilo Medical Center Extended Care Facility: Support to youth and families in developing mutual respect,support,and personal Assistance for children or adults who arc determined to be developmentally disabled, growth.Providing community outreach,academic success,prevention/intetvention mentally challenged,or with traumatic brain injury.Support for families activities,crisis counscltng,arid residential services. Hilo ............................................................................................................. 974-6975 Hilo(Islandwide) ........................................................................................ 959-5855 Kona Early Childhood Service Program/DOH: West Hawaii Domestic Abuse Shelter: Early intervention services for ages 0-3 years. Kona(24 Hoursl ......................................................................................... 322-7233 Kona Crisis Hotline 322-7233 322 4883 (The)Neighborhood Place of Kona: HELP FOR CHILDREN Focus on the well being of children and families.Prevention of child abuse and neglect in the West Hawaii Community.Referrals. Catholic Charities Hawaii: Kona............................................................................................................331-8777 Therapeutic Foster Care Fax...............................................................................................................331-8774 Hilo...............................................................................................................961-7000 Email:neighborh0014% awaii.rncom Kona ............................................................................................................ 327-2720 (The)Neighborhood Place of Puna: Child and Family Service: Focus on the well being of children and families.Prevention of child ahusc and Providing emergency crisis service through ACCESS line 800-753-6872 Sex abuse neglect in the Puna Commiamw.Referrals. treatment service therapeutic foster home program.Alternatives to Violence-.ATV. Puna............................................................................................................ 965-5550 Hilo ............................................................................................................. 935-2188 Fax.............................................................................................................. 965-5109 Kona.............................................................................................................323-2664 Email:n12122020khawaii.mcom HAWAII COUNTY COMMITTEE ON THE STATUS OF WOMEN -(808) 961-0466 Rev.05/11-20M The Parent Line: to improve the overall quality of life for the person with the disease,their families Free statewnde confidential telephone line which offers support and information and caregivers throughout the disease process,care consultation 24/7 information to parents and other caregivers. and referral. Oahu ............................................................................................................526-1222 Hilo ..............................................................................................................981-2111 Neighbor Islands Toll Free .............................................................1-800-816-1222 w,,vw.alz.org/hawau Partners in Development Foundation,HUI Holomalu: Apria Home Health Care: Contracted by DHS for faster care recruitment and training. Provides complete respiratory and durable medical equipment and supplies for Hilo ............................................................................................................. 98?5988 home patients. Oahu ............................................................................................................ 441-1117 Hilo ..............................................................................................................969-1211 P.A.T.C.H.:People Attentive to Children: ARC of Hilo: Resources for families and children,and referral of available child case providers in Serves people with disabilities with education,vocational and shill training;provides specific areas.Offering various levels of training for interested individuals in the employment and residential help. Earlv Childhood field and those interested in starting a child care business in their Hilo ............................................................................................................. 935-7644 homes and training for parents. Resource and Referral Lines: Hilo .......................................................961-3169 Kona .....................................................322-3500 Big Island Substance Abuse Council(BISAC): Administrat ve Phone Lines: Hilo .......................................................961-3169 Self/Court referred,individual counseling,group counseling,outpatient services, Kona .....................................................322-3500 therapeutic living program(community supportive living)and clean and sober housing. Pregnant Teen Program: Hilo ............................................................................................................. 935-4927 During the school year only.A DOE program with pre-natal and post-natal care. Kona ............................................................................................................ 322-3100 Referrals through school counselors. Waimea ....................................................................................................... 887-2175 Hilo High School .......................................................................974-4021 Ext.2267 Waiakea High School .................................................................................974-4888 Case Management Works: Konawacm High School .............................................................................329-3433 Provides case management for individuals with work-related disabilities Kealakehe High School ...............................................................................327-4300 Hilo ............................................................................................................. 961-5590 iCZu High School ........................................................................................ 928-2046 Honokaa High School ................................................................................. 775-8800 Child and Family endce,Alternatives to Violence: Pahoa High&Intermediate School ................................................965-2126 Ext.173 Peer counseling education groups and legal help for women and children. Wmkea High School infant and Toddler Center ....................................... 974-4888 Advocacy and help for battered women.Court mandated groups for men/women who batter. Queen Liliuokalani Children's Center: Hilo(Islandw-ide) ....................................................................................... 969-7798 Child welfare and community building services for part Hawaiian children,orphaned Kona:Adults&Groups for Youth ...........................................................326 4607 through death of a parent. Hilo .............................................................................................................. 935-9381 Kona 329-7336 Sexual Assault Support Services/YWCA Hawaii Island: °°"'°°°°"'°°°"'°°°°'°°°°"'°°°"'°°°°"'°°°"'°°°°"'°°°"'°°°°'° Free counseling,crisis intervention,prevention,and education for adults and children. islandwide Rape/Sexual Assault Crisis Line(24 hours) ............................ 935-0677 W.I.C.(Women,Infants,and Children): Hilo ............................................................................................................. 961-3877 Program that assists with supplemental/nutritional needs of pregnant/postpartum cant/postpartum Fax.............................................................(I Iilo)961-9140/Fax(Kona)334-0406 women breastfeeding and infants/children under age 5. Kona ............................................................................................................ 334-1624 Hilo ............................................................................................................ 974-4270 Kona ............................................................................................................ 322-4888 Food Basket: Hilo ............................................................................................................. 933-6030 The Island of Hawaii YMCA: Kona ............................................................................................................322-1418 The YAICA maintains two branches on Hawaii Island:the`Slaiakea Settlement YMCA and the Kona Family YMCA.Each with unique programming focus and clientele from preschool,child care services,after school services and health and Hawaii Access Line/Crisis and Help Hotline: Fitness. Suicide hotline,referrals and outreach for South and adults. Hilo ..............................................................................................................935-3721 Islandwide(24 Hours) .......................................................................1-800-753-6879 Kona ............................................................................................................ 329-9622 Hawaii Island Adult Care: YMCA Family Visitation Centers: Provide day care service for elderly adults and adults with Alzheimers and dementia. Centers providing safe and neutral environments where parents can visit with children Hilo ..............................................................................................................961-3747 when there is a restrairing order or pending criminal case,or when other concerns exist about the safety of unsupervised visits during custody disputes or instances of Hawaii Island HIV/AIDS Foundation: family violence and abuse. Support,information,and referrals.Free,anonymous HIV AIDS testing Hilo .............................................................................................................. 935-3721 Hilo ..............................................................................................................982-8800 Kona ............................................................................................................331-8177 YWCA Healthy Start Program: Fax.......................................................................(Hilo)982-8802(Kona)331-0762 Self/Agency referred.Outreach services,intake newborn to 3 years. Hilo ............................................................................................................. 961-3877 HeleOn Bus: Ptovides public transportation throughout the Island of Hawaii. SUPPORTHilo ..............................................................................................................961-8744 Hospice Programs: Adult Protective Services/DHS: Emotional support,counseling,psychological and social recreation for terminally Provides protective scry ccs to abused,neglected,of hnanc a ly exploited dependent ill persons and their families.Periodic in home health nursing services.24 hour adults,ages 18 or older. access. Hilo ..............................................................................................................933-8820 Hilo 969-1733 Fax969-4917 .............................................................................................................. .............................................................................................................. Kona ............................................................................................................324-7700 Kona ............................................................................................................ 327-6280 North Hawaii 885-7547 Fax................................................................................................................327-6292 Alu Like,Inc.: Hui Malama Ola Na Oiwi: Services to Hawaiians,information and referrals,employment and training,job Services to all native Hawaiians,including disease prevention,promotion of family counseling and placement,technical assistance and education. health,primary care clinic and medical care services,and traditional healing Hilo 961-2625 practices.Goal is to help Hawaiians make healthy lifestyle choices.All insurances accepted.Sliding scale fee. Hilo ............................................................................................................ 935-8484 Alzheimer's Association: Iierr............................................................................................................ 929-9700 Provides reliable information about Alzhelmer's disease and r lamd dementias,care Pahoa ...........................................................................................................965-5521 giving issues,and community resources;caregiver workshops arid traitaing; Captain Cook ............................................................................................. 323-3618 community presentations;Sate Return 24/7 wanderer's registry;and support groups \Vafinea .......................................................................................................885-0489 Kona Community Hospital Lactation Center: State of Hawaii DOH Counseling Services/Nica tal Health: Provides advice and support to mothers who arc breastfecding. Hilo ..............................................................................................................974-4300 Islandwde ...................................................................................................322-4482 Honokaa .......................................................................................................775-8835 Ka'u ............................................................................................................ 929-7331 Ke Ala Pono Recovery Center: Kona ............................................................................................................322-4818 Puna ............................................................................................................ 965-2240 Providing substance abuse/dual diagnosis assessments and outpatient treatment for Waimea 885-1220 adults and adolescents;includes individual,group and family therapy.Referrals """""""""""""""""""""""""""""""""""""""""""""""""""' from Justice system,health service agencies,educational and other providers,also self referrals. State of Hawaii DOH/Public Health Nursing: Hilo 969-75'7 Child health guidance including immunizations,developmental screening,and referral,health education,counseling and communicable disease prevention. Hilo ............................................................................................................. 974-6025 La Leche League: Kona ........................................................................................................... 322-1500 Provides advice,education and support to mothers who are breastfeeding Honokaa ...................................................................................................... 775-8844 Island,Qyddc ..................................................................................................325-3055 Kau/Naalclut .............................................................................................. 939-2400 Kohala ......................................................................................................... 889-7135 Maternal and Child Support Services: Waimea ....................................................................................................... 887-8116 Hcalth information and referral,emphasis is on maternal and child health. Tutu's House: Hilo ..............................................................................................................974-4291 Community health resource center.Support groups,informational programs, lending library,and Internet access focused on health-related topics.Not a referral Meals on Wheels: or treatment center. Provide home delivered meals to home bound due to illness,60 plus. Wginca .......................................................................................................885-6777 Hilo ..............................................................................................................961-8726 www.tutu Emaih tutusLatutushouse.org Mental Health America of Hawaii: Vocational Rehabilitation Services For the Blind: Voluntary citizen's organization that promotes mental health and the prevention of Help the people with this Services iii es For a job. mental illnesses through education and advocacy and works to improve the care, Hilo 974-6444 treatment and participation of individuals with mental illnesses. ............................................................................................................ Islandande1-808-521-1846 Kona ...........................................................................................................323-0025 Adult Protective and Community Services(Dept.of Human Services): West Hawaii Community Health Center: Investigates adult abuse;psychological,sexual,caregiver neglect,self neglect,and Mobile Dental Van ....................................................................................323-8005 financial exploitation. Hilo ............................................................................................................. 933-8820 Kona ............................................................................................................ 327-6280 HOUSING REFERRAL ASSISTANCE Office of Aging: Catholic Charities Community Services: Responsible for planning,coordination,advocacy,and program development in Provides transitional housing for qualified applicants.Primarily for homeless Hawaii County. families who have legal custody of at least one child under 18. Hilo ............................................................................................................. 961-8600 Kawaihae Transitional Shchcr ..................................................................882-7609 Kona 327-3597 County of Hawaii/Office of Housing and Community Development: Rental assistance programs. Hope Services Hawaii: Hilo .............................................................................................................959-4642 Provides mobile outreach and basic medical services to homeless individuals and faimltes on the Big Island.Also often financial assistance to eligible homeless individuals and families.Care z�-Van.Medical/Dental referral. Home for Recovery: Hilo 935-3050 Drug frcc housing ......................................................................................934-7852 Hawaii Center for Independent Living: Ohana Counseling Services:Alcohol and Addictions Program: Peer counseling,independent living skills counseling,attendant referral,financial Counseling for potential users.Adult out-patient drug rehabilitation. benefits,housing,advocacy,and public educa on. Hilo ............................................................................................................. 935-4412 East IIawaii...b......................... ................................................................935-3777 www.hawaii-cil." Peanut Butter Ministry: Hawaii Public Housing Authority: Provides hot dinners for homeless,and anyone in need. Public housing projects. Hilo ..............................................................................................................935-2144 Hilo 933-0474 ............................................................................................................. Fax ..............................................................................................................933-0479 Planned Parenthood of Hawaii: Pregnancy testing,gynecological exams,abortion services,and counseling.Treatment for sexuahv transtrinted diseases for both males and females.Fee for service. EMPLOYMENT AND TRAINING Kona ............................................................................................................ 329-8211 Mu Like,Inc.: Services to Hawaiians,information and referrals,employment and training,job Salvation Army: counseling and placement,technical assistance and education. Emergency assistance:food and clothing to persons without resources.Special meals Hilo.............................................................................................................961-2625 and food bags.Assistance in locating missing persons. HHOP-OEOP(program for ex-offenders) .............................................. 969-7057 Hilo ............................................................................................................. 935-1277 Kona ............................................................................................................ 326-2330 BISAC's Employment Core Service Program(ECSP): ECSP teaches the skills needed for self-sufficiency and provides support to its State of Hawaii DHS/Financial Assistance: participants through education and job counseling.Our programs are free and North Hilo Unit#I ...................................................................................... 933-0331 open to the commun ay. North Hilo Unit#2 ...................................................................................... 933-0324 Hilo...............................................................................................935-4927 Est 240 North Hilo Unit#3 ...................................................................................... 933-8857 South Hilo Unit#1 ...................................................................................... 981-2754 Big Island Workplace Connection-Workforce Development Division South Hilo Unit#2 ...................................................................................... 981-2785 (BIWC-WDD): South Hilo Unit#3 ...................................................................................... 981-2800 Provides no cost services for job placement,job readiness workshops,testing, Kohala .......................................................................................................... 889-7141 cruplovirient counseling and labor market information as well as access to a full Ka'u ............................................................................................................ 939-2421 service state of the art resource center.Training is also available. Hamakua/Kamuela ..................................................................................... 775-8854 Hilo BI`vwC..................................................................................................981-2860 NorthKona ................................................................................................. 327-4980 Ilona BI\W'C................................................................................................327-4770 South Kona ................................................................................................. 323-7573 vana-,v.lsto14youths.com Catholic Charities Hawaii-Immigration and Employment Core Services: American Lung Association of Hawaii: Assistance is provided to newly arrived and economically disadvantaged Education to prevent lung disease and promote lung health. immigrants by offering employment preparation and placement,English language Hilo.............................................................................................................935-1206 classes,and immigration services. Hilo .............................................................................................................961-7030 American Red Cross: Services to victims of disaster,community education. Goodwill Industries of Hawaii,Inc.: Hilo.............................................................................................................935-8305 Provides Job Readiness Training,Job Developing,job Placement and Retention Kona ...........................................................................................................326-9488 services for participants and employers.Serves low-income adults,out of school vouch,and people with disabilities.Visit our Retail Store! Main office..................................................................................................961-0307 Crime Stoppers: RetailStore .................................................................................................961-6427 Hilo.............................................................................................................961-8300 wlvlv.higoodwill.org Kona ...........................................................................................................329-8181 Hawaii County Economic Opportunity Council(HCEOC): F.B.I.(Federal Bureau of Investigation): Provides Employment Readiness and Job Placement and Retention services for Honolulu.......................................................................................... 1-808-566-4300 low income persons and for imtigrants.HCEOC offers services ranging from Iiona ...........................................................................................................329-5106 transportation to educational programs for children and youth. slainoffice..................................................................................................961-2681 Hawaii County Civil Defense: BusinessHours........................................................................................... 935-0031 After Hours 935-3311 Hawaii County Prosecuting Attorney's Office: Presentation of criminal cases before the courts. Immigration Services: Hilu 961-0466 Immigration and Naturalization Services: ............................................................................................................. Kcalakckus ..................................................................................................322-2552 Hawaii County Offcc of Immigration .................................................... 961-8220 USCIS(formerly INS)Toll Free ................................................... 1-800-375-5283 Hawaii Disability Rights Center: Hawaii's protection and advocacy system for people with disabilities. Ku'ikahi Mediation Center: Hawaii's client assistance program. Conflict resolution mediations for business,landlord/tenant,real estate,human Honolulu.......................................................................................... 1-800-8824057 resources and domestic issues including custody,visitation and divorce. w-ww.info&hawaiidisabili ri hts.org East Hawaii ................................................................................................935 7844 Fax..............................................................................................................961-9727 Hawaii State Child Support Enforcement Agency: desistance in establishing paternity,child support,and enforcement of support. United States Coast Guard: Enforcement of spousal support via child support court order. Search/Rescue Center ...........933-6934 Or Emcrgcnc•on\y'atcr ........................................................ 1-800-552-6458 Islandwidc ...................................................................................................933-5802 ti ................................................................. Fax ..............................................................................................................933-0300 State of Hawaii/Child Support link:u>wvv.hawaii.gov/ag/csea United States Federal Marshals Service: Hawaii State Office of the Public Defender: Honolulu ......................................................................................... 1-808-541-3000 Free defense if charged with a crime punishable by jail and if income qualified. Hilo .............................................................................................................974-4571 United States Secret Service: Kona............................................................................................................322 4945 Honolulu 1-808-541-1912 Legal Aid Society of Hawaii: VASH Hawaii Island(Visitor Aloha Society of Hawaii): Free consultation if income qualified.Uncontested divorces,child custody,senior Assistance to visitors who are victims of crime,accidents or death program. Hilo9[,1-2851 Hilo.............................................................................................................756-14''2 ............................................................................................................ Kona ...................................... 756-0785 Kona............................................................................................................329-3910 Emergency Bereavement Support............................................................756-0785 Victim Witness Assistance Program: Victim support and counseling. DEAFNESS SERVICES Hilo .............................................................................................................934-3306 Kona ............................................................................................................322-2552 Sprint Relay Service for the Hearing and Speech Impaired: (NToice) .................................................................................711 or 1-877-447-5991 HELPFUL OTHER Text(TTY) ...........................................................................711 or 1-877-447-5990 Voice Carry Over(for the hard of hearing) ...................................1-877-447-5992 ACCESS(24 hours): Speech to Speech .............................................................................1-877-447-8711 Crisis services and access to adult mental health division services for the State of Department of Human Services- Hawaii. -Division of Vocational Rehabilitation&Services for the Blind......... 974-6444 Statewide ......................................................................................... 1-800-753-6879 VETERANS SERVICES Aloha United Way 211: Operates a help line which provides information on and referrals to community Office of Veteran Services: service agencies and programs that are statewide. Providing referral and information for veterans;advocates. Statewide.............................................................................................................. 211 Hilo .............................................................................................................933-0315 American Cancer Society: Hilo Veterans Center: Offers services and referrals for cancer patients and their families,cancer related Individual/couple/family counseling,groups,referrals. information,community education,and volunteer opportunities. Hilo ................................ ............................................................................969-3833 East Hawaii Office.....................................................................................935-0025 Kona 329-0574 Nest Hawaii Office....................................................................................334-0010 National 24-hour Call Center.........................................................1-800-227-2345 vva>tv.cancer.org Veterans Primary Care Clinic: Medical services for eligible veterans. Hilo.............................................................................................................935-3781 American Heart Association of Hawaii: Kona...........................................................................................................329-0774 Health screening,information and referral,health education,speaker's bureau, stroke information,and training. Hilo .............................................................................................................961-2825 Fae ..............................................................................................................961-282" Shauna.tuohy(d,,hcarr.org State of Hawaii................................................................www,.state.hi.us www.americanhmt.or Hawaii County......................................................... www.co.hawaii.hi.us