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HomeMy WebLinkAboutPublic Transportation consolidatedPublic Transportation - Need better bus stops /Shelters What do you think of the Bus schedules? - What do you think of the Public Transportation? What do you think of the quality of public transportation personnel? - What do you think about the School Buses? Miscellaneous Need better bus stops /Shelters Need better bus stops. NEEDS SHELTER BUS STOP AND SAFE ZONING More covered bus stops! Bus shelter in town. Good to at least have some public (Hele -On) bus service. Need proper bus stops, including rain shelter. School bus - no opinion. there should be more bus stops for people who really need to catch the hele -on everyday... because i dont really see any bus stops... extremely poor, need covered bus stops and safe pull off the road area for bus, not on the side of the road blocking flow of traffic and endangering off bound riders. Needs more improvement and proper bus stops with covered sitting areas as in Honolulu. Need overhead shelters for waiting passengers. Covered bus stops needed. Public Transportation Page 1 Would be good to have signs so that people know where the designated bus stops are. Need bus shelters, more local shuttles for Puna Makai very few bus shelters, good pick -up locations (eg, with toilets, shelter, bike locking) not developed. "Third -world countries have much better MT systems than we do" -- you can hear people say this at any local meeting where Hele -on is brought up. would be nice if there was a nicer covered bus stop where you could wait and the bus didn't block traffic Better than nothing, which is what we used to have. Need designates bus stops with cover and benches, lighting and bus stop zone marked for motorists and pedestrians needs clearly defined bustops, with rainshelter. no covered area for people waiting for the bus, thank God for 7 -11 wall area, does the bus go to the hospital? Pullouts for the bus would ease congestion in town when the buses stop. At least there is a bus now. I don't know what poor people without vehicles or with suspended licenses did to get into Hilo before for social services appointments or court appearances. From what I understand there is no bus on Sundays ? ?? I think the hours of operation, amount of bustops, covered bustops, could use improvement for sure. Bus routes seem to be suffient and there are a lot of people who use. There should be bu stops with covreage for clear mark where the bus stop is and protection from rain What do you think of the Bus schedules? Not enough to accommodate flex schedules Bus transportation within Pahoa itself - with express buses to Hilo - some buses just Pahoa! bus does not come frequently enough need express bus from Puna Coastal /Pahoa right to the University /College, Public Transportation Page 2 More frequent Kalapana buses, please. Need more buses to Hawaiian acres, not going to or from Kalapana. Need bus to go to both Airports directly = Hilo & Kona Needs to be available in all residential areas Maybe more stops. in Pahoa good in subdivisions not so, especially hpp hele on from pahoa town to and from Hawaiian Beach's /Kahakai Blvd need buses to go within each subdivision, each one feeding into a bus line that goes all along Hwy 130. Then rides would be of reasonable length of time. Need busses to run more frequently on major routes. Alternative energy busses and small busses /vans desirable. Need more bus shelters. Not enough routes and service Need more buses going to Pohoiki / Opihikao / Kalapana More buses in Leilani Estates and ? ?. Also in Pahoa Town. Lower gas prices. Kea'au Hub system needs to be inupbucanted (cannot read handwriting... my best guess ?) Although I have never used the Hele On Bus, I have heard people wanting more scheduled times. The limited times makes it difficult for people to get to appointments or get home before groceries get warm or cold. Bus services on weekends, including sundays, more frequent Feeder busses from subdvs,Sunday & expanded Saturday Svc,place for bus to pull off entrance Hwn Shores, Bchs,Covered bus shelter center of town,more busses Kapoho area Hele -on service between Kea'au and Pahoa, and between Pahoa and makai destinations needs more busses. Kea'au needs to be developed as a hub for public busses, with more frequent runs to Pahoa. we need the bus to run more often! The frequency of the Hele On is a joke. It sometimes feel that I see more people hitch hiking than riding the bus because of the lack of frequency. Also, School Bus routes are only able to Public Transportation Page 3 service main streets in sub divisions. This makes it difficult and dangerous, especially for our elementary students, to walk from the drop off points to there homes, especially when the distance is a mile or more. Nobody knows when they come. bus routes should be more clear, time - tables more present, more runs of which some faster, service should cover airports and entire island Adjust working hours with gov't. agency offices (including schools) and HeleOn bus schedules so workers can take advantage of public transportation. need more that come through the hour Hele On or other form that is more frequent & within all subdivisions frequency and radius should be better Affordable and comes often. slow infrequent, no buses to airport want more frequent bus service on Puna coast with covered bus stops It is great that the bus comes to Pahoa several times a day however with all the stops it makes (like going ALL the way down Kahakai and taking several side roads in Hawaiian Shores) it takes so long to reach Hilo or get back home that I try to avoid using the bus. Also this makes it completely unsuitable for workers commuting to Hilo to work and is probably why the park and ride lot by Makuu is rarely used. The bus needs an Express run during commute hours and IT SHOULD GO TO THE HILO AIRPORT. Pahoa needs more Hele On services with shuttles down to Pohoiki for the school kids after school so they can go surfing. There needs to be more frequent buses here with a main station in Pahoa that serves outlying areas (Ainaloa, H.P.P., Hawaiian Beaches, Red Road) in and out of Pahoa Town. direct routes from Kapoho, Pohiki to Pahoa would be good need feeder buses from subdivisions so it doesn't take so long from Nanawale for instance into Hilo like to see shuttle service for Hele On in Leilani Estates - those who are seniors - no car Public Transportation Page 4 Bus and other transportation should be planned for the outlying estates to connect to Pahoa and beyond, and keeping with Hawaiian tradition of harmony and natural beauty of Puna as growth is planned. We do not to become another Honolulu that is all paved over. If there were some "express" buses with some park and ride and express rides to major destinations, like from Pahoa to Hilo, more people would use the bus. Also there should be several express buses from Pahoa and Hilo that go straight to Kona so that more workers could use that form of transportation. No transportation to social services, senior center, Unemployment in Hilo, no transport to airport Love the Hele On buses & schedule need mini -buses into subdivisions to streamline Hele On route, add more trips Better than it was -more routes, more frequent . Us FeclX style GPS tracking & dispatch. can always be improved Need local only busses ( "Hele On Bus" is circled -mdb) never on time Severley lacking. Poor route schedules, lack of connecting routes, Better than before, but too infrequent. Esp weekends/ holidays. Need more busses and on the weekends for the kids We need more buses. Three times a day isn't enough. hele on is okay. Need substations in Keaau, Pahoa, and feeder buses or vans to get outlying areas to bus stations. The bus should stop at HAAS Charter School at least before and after school. It would be nice if the bus provided service more often This is a tough one ... Right in town, it seems like there could be more options for public trans ... but then again, if the public trans isn't going to venture down to Kalapana, Pohiki, Keaau, etc then it doesn't do much good. Seems like the Hele On schedule from Puna to Hilo isn't too badthough Limited services. Current services require monies, most people are lacking funds Public Transportation Page 5 more frequent Hele On Bus is needed, with more routes as well. HELE ON is ok, but the infrequency makes it impracticle for regular use for work or school The Hele On Bus needs to be more frequent. Expanded bus schedule with more trips per day from Pahoa to Hilo. need more convenient schedule Would use a much more frequent and regular service Need bus shelters, more local shuttles for Puna Makai Hele on Bus comes through very often. Bus works fine, but bus schedule could be better with a little planning. Needs more routes and express buses to reduce the time in bus I jusrt wish I could leaern their schedule as I have yet made a bus there should be more and should run smoother and there should be buses running moreoften The frequency of the Hele On is a joke. It sometimes feel that I see more people hitch hiking than riding the bus because of the lack of frequency. Also, School Bus routes are only able to service main streets in sub divisions. This makes it difficult and dangerous, especially for our elementary students, to walk from the drop off points to there homes, especially when the distance is a mile or more. At least there is a bus now. I don't know what poor people without vehicles or with suspended licenses did to get into Hilo before for social services appointments or court appearances. From what I understand there is no bus on Sundays ? ?? I think the hours of operation, amount of bustops, covered bustops, could use improvement for sure. While it has gotten better, bus is often late & doesn't serve all areas outside of Pahoa very well. Look at the Hwn Beaches schedule. You cannot get to Pahoa until after 2pm unless you want to cross the dangerous highway Hele On better than before, but routes need to be imprved. Ilive in Black Sand Beach Community. I would love to take the bus from Pahoa to home, but it takes FOREVER -Need shuttles. Public Transportation Page 6 HELE ON is ok, but the infrequency makes it impracticle for regular use for work or school. Also, only folks who can walk up to 5 miles each way from inside the subdivisions, can make use of it at all. Bus being on time would be great. Also, a designated stop at the top of Kahaki Blvd would be helpful for passengers who board in Pahoa and want to skip the long ride through Hawaiian Beaches. Need busses to run more frequently on major routes. Alternative energy busses and small busses /vans desirable. Need more bus shelters. The bus takes about 3 hours to get from Seaview to Hilo and it runs twice a day A dangerous challenge to get to Pahoa from Hawaiian Beaches when taking the Hilo -bound bus! You have to cross the 4 -lane highway, trek up to the stop on the Pahoa road across the Long's block. This is not acceptable, especially during rush hour, for children, elderly and disabled. In addition, just last night I stood in the pouring rain 20 minutes on the highway to catch the bus home to Hawaiian Beaches, only to have the late driver fly past me, though I was waving my arms for him to stop. After hitchhiking into town (in a vehicle I did not realize had open containers until we were moving), I waited two hours, cold and wet for the bus that finally took me home. I witnessed the same scenario recently when a young woman was waiting at the covered bus stop, and the driver just flew past her. This has got to stop. Otherwise, I find many What do you think of the Public Transportation? It's not as good as some places, but much better than many. Thankfully they have accommodated the people without vehicles and cut down on traffic and gas issues, like the bikes on buses The public transportation is great. It is cheap, that's good, but it is way to cold but it's way too cold I've always heard the cold is a form of population control, it sucks, and it doesnt go late enough to Kalapana. great SVC & $1.00 is a deal for Big Island Transportation the bus is great Public Transportation Page 7 As a regular Hele On rider I am very happy with the service but would appreciate more pick -ups out in developments This is critical - we must make public transportation viable for people who otherwise would not consider it. It must be convenient, affordable, and most importantly, RELIABLE Pahoa is lucky to have so many buses to Hilo and also at no charge to many. Don't use or need it, but agree there is a need. I think our public transportations are good as of now Hele on Buses are a little small and the arrival times are kind of late? WE ONLY HAVE 1 BUS!!! !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Hele on bus system is poor and are very limited Need WAY more Hele On bus transportation added. We would prefer for the bus to be free. More pubic transportation that is affordable needs to be in place. Many of our families struggle financially. Bus not free Hele On is a good service. Especially when you bring your bike, since you can ride the bus up from Seaview and coast back down on your bike. Grey Beard style! I would love to see diesel buses on vegetable oil that is gotten from the waste of local restaurants - that would be my dream love Hele -On! Public is not bad at all. Bus service is improving, but we still need more routes, how about vans to bring more folks up to the bus stops. Save gas and folks on the bus time. There could be more Hele On Busses with more bike racks. more small electric buses connecting to subdivisions, and a continuous shuttle for Pahoa town I have not used Hele On. Appears to be very reliable and a needed service. Public Transportation Page 8 it's great that it's free, but i think with a nominal fare, they could afford to expand the service. Go from free to .75 or $1.00, not from free to 3 or 4 dollars which Puna folks cannot afford. People on DHS could ride free by showing their EBT cards. Hele on rules! This is an amazing service to the community. Better when Free! SOMETIMES YOU JUST DON'T HAVE A $1 AND THEY (BUSES) ARE COLD IN THE RAIN, AND LATE. The limited and lengthy rides are discouraging and should be covered by tax money. Hele -On drivers to be skilled, pleasant, and helpful... KUDOS to them! What do you think of the quality of public transportation personnel? It would be nice if the drivers were nicer need laws and rules for handicap /disabled patron use; need drivers who don't damage elderly and disabled passengers drivers do not stop for passengers at bus stops in and around Pahoa town, and decide to cancel routes at whim (to Pahoa, originating in Hilo); both behaviors cause potential riders to hitchhike or wait for HOURS for a bus. I do not use the bus very often and when I did I found it alright and everyone has to admitt the price was right. Some of the drivers in the past were something to be desired. They managed to stop and pick up or drop off certain people and others were not offered the same service What do you think about the School Buses? School bus ok Hele on need more services Public Transportation Page 9 School buses usually run almost empty. I see buses leave school with 4 or less students on the bus. I also see kids standing up and walking around while the bus is moving. I also see kids throw out trash from the windows of the bus. The buses do not let working people get around them. They should stop every 4 streets and let cars around. Most likely the cars behind buses are tax payers that are trying to get to work or get home. The Hele On is a great service and I know a lot of people use this service. I would like to see better service if there is a demand for it. With the price of gas and expense of a car I would like to see more people use the bus. I would like to see more pick up and drop off spots. I would like to see a parking lot for people to leave their cars when they use the bus. I would like to see better transportation to the University and more places in Hilo. I drive a school bus and the actions of passenger car operators in respect to the safety of our students is deplorable. I would like to see separate areas for school bus and passenger vehicles especially at the elementery school where passenger vehicles make it extremely hazardous for the buses to manuever by filling the entrance to the elementery school and the Keohe Homstead Road from Pahoa Village Road to the school. School buses should not be allowed access to that road in the middle of town unless improvements are made. Additionally, it's time for some lights and more visible crosswalks in town. As for the Hele On Bus, the scheduling into Hilo needs to be adjusted better - including additional service buses into Hilo downtown for folks that start work around 10AM. Miscellaneous Remove the need to travel more than 5 miles to obtain necessities /services. more bike lanes & walking side walks threw Pahoa Town Government folk always wants No more dont know Don't use. Public Transportation Page 10 Public Transportation Page 11