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Home My WebLink AboutUrgent Services Directory For Families2020 Hawaii Island Services Directory for Families This service directory is provided by the Hawaii County Committee on the Status of Women, University of Hawaii at Hilo - Division of Student Affairs and Office of the Prosecuting Attorney POLICE / FIRE / AMBULANCE POLICE/FIRE/AMBULANCE .................911 Police: Non-Emergency/Information and Complaints ................. 935-3311 Hawaii Poison Hotline .................1-800-222-1222 HOSPITALS AND CLINICS Hale Ho`ola Hamakua...................................................................................932-4100 Hamakua-Kohala Health (Honokaa)...........................................................775-7204 Hamakua-Kohala Health (Kapaau).............................................................889-6236 Hilo Medical Center...................................................................................... 932-3000 Ka`u Hospital (Pahala)................................................................................. 932-4200 Ka`u Rural Health Clinic............................................................................. 932-4205 Kohala Hospital (Kapaau)............................................................................. 889-6211 Kona Community Hospital (Kealakekua).................................................. 322-9311 North Hawaii Community Hospital (Waimea) ......................................... 885-4444 Puna Community Medical Center.............................................................. 930-6001 West Hawaii Community Health Center .................................................. 326-5629 West Hawaii Keiki Health Center (Medical and Dental) ......................... 323-8006 West Hawaii Community Health Center (Adults) ................................... 355-5650 Bay Clinic (www.bayclinic.org) Acute and continuing care for illnesses and injuries. Family planning, screening for sexually transmitted diseases. Cancer screening. Sliding scale fee. Hilo Family Health Center.............................................................................. 969-1427 Hilo Family Dental Center.............................................................................. 333-3600 Hilo Women's Health Center......................................................................... 333-3500 Ka`u Family Health and Dental Center.......................................................... 929-7311 Keaau Family Health and Dental Center ....................................................... 930-0400 Pahoa Family Health Center........................................................................... 965-9711 Pahoa Women's and Children's Health Center ............................................. 965-3038 Hui Malama Ola Na Oiwi Primary Care Clinic Primary medical care services. All insurances accepted. Sliding scale fee. Hilo.................................................................................................................... 969-9220 Kapiolani Medical Center for Women and Children ...................1-808-983-6000 Shriners Hospital for Children Pediatric orthopedic specialty care. Free Services. Infornlation, support & neurological http://www.shrinershospitalsforcllildren.org/Hospitals/Locations/Honolulu.aspx Oahu....................................................................................................... 1-808-941-4466 EMERGENCY SHELTERS Hale Ohana Spouse Abuse Shelter Hilo (24 -Hour Domestic Violence Hotline) ................................................... 959-8864 Hope Services East Hawaii and West Hawaii........................................................................ 935-3050 Mental Health Kokua Provides affordable housing, onsite support services for adults with mental illness. Hilo.................................................................................................................... 935-7167 Kona.................................................................................................................. 331-1468 Access Line........................................................................................... 1-800-753-6879 Salvation Army Family Intervention Services Support to youth and families in developing mutual respect, support, and personal growth. Providing community outreach, academic success, prevention/intervention activities, crisis counseling, and residential services. Hilo (Islandwide).............................................................................................. 959-5855 Fax..................................................................................................................... 959-2301 Aunty's House Kona 24 -Hour Crisis Hotline.......................................................................... 322-7233 WEBSITES State of Hawai`i.......................................................................................... ehawaii.gov County of Hawai`i................................................................. www.hawaiicounty.gov YWCA of Hawaii Island....................................https://www.ywcahawaiiisland.org County of Hawaii resources https://coronavirus-response-county-of-hawaii-hawaiicomtygi s.hub.arcgis.com Vibrant Hawaii resources https://www.vibranthawaii.org/covid-l9-community-resources Federal government information https://www.coronavirus.gov https://www.cdc.gov/coronavirus https://www.usa.gov/coronavirus State of Hawaii information https://governor.hawaii.gov/covid-19/ http://dod.hawaii.gov/hro/covid-l9-resources/ County of Hawaii information https://www.hawaiicounty. gov/departments/civil-defense/active-emergency- proclamations FOR CHILDREN Catholic Charities Hawaii Therapeutic Foster Care (Hilo)...................................................................... 961-7000 Child Family Service Providing emergency crisis service through ACCESS line 800-753-6879. Sex abuse treatment service therapeutic foster home program. Alternatives to Violence —ATV. Hilo.................................................................................................................... 935-2188 Kona.................................................................................................................. 323-2664 Child Welfare Services/DHS Provides protective intervention services to prevent child abuse and/or neglect. Hilo: Case Management & Investigation (office) ......................................... 933-0650 Hilo: E. Hawaii Child Welfare Services, and Licensing ............................... 933-0350 Islandwide Child Abuse Reporting (24 -Hours) ................................. 1-800-494-3991 WestHawaii..................................................................................................... 327-4787 Children and Adolescent Mental Health Division/DOH Focus upon special education children with severe emotional disturbances and others who meet certain criteria. Hilo.................................................................................................................... 933-0610 Kona.................................................................................................................. 322-1534 Waimea............................................................................................................. 887-8100 Children's Justice Center Provides a non -threatening environment to alleged child victims of abuse for the purpose of conducting forensic interviews by trained forensic interviewers. Hilo.................................................................................................................... 933-1505 Kona.................................................................................................................. 329-5261 Community Services for the Developmentally Disabled/DOH For children & adults who have intellectual disabilities. Hilo.................................................................................................................... 974-4280 Kona.................................................................................................................. 327-6212 Easter Seals Hawaii Early intervention services for ages 0-3 years. Hilo.................................................................................................................... 961-3081 Family Support Hawaii Provides infant/toddler home visitation programs, parent education services, youth development and outreach programs, enhancement of parent/school involvement, fatherhood program, and a family center for information and referrals. familysupporthawaii.org KonaOffice...................................................................................................... 326-7778 Fax..................................................................................................................... 326-4063 Waimeaoffice.................................................................................................. 885-0086 Kealakekua Office........................................................................................... 323-3303 Hilo Medical Center Extended Care Facility Assisting Hilo families with LTC. Hilo.................................................................................................................... 932-3570 Lili`uokalani Trust Fulfilling the Queen's mission with commitment to the orphan and destitute children in the state of Hawaii, with preference given to those of Hawaiian ancestry. Hilo.................................................................................................................... 935-9381 Kona.................................................................................................................. 329-7336 Neighborhood Place of Kona Focus on the well-being of children and families. Prevention of child abuse and neglect in the West Hawaii Community. Referrals. Kona.................................................................................................................. 331-8777 Fax..................................................................................................................... 331-8774 Email: info@npkona.org Neighborhood Place of Puna Focus on the well-being of children and families. Prevention of child abuse and neglect in the Puna Community. Referrals. Puna................................................................................................................... 965-5550 Fax..................................................................................................................... 965-5109 Email: info@neighborhoodplace.org The Parent Line Free statewide confidential telephone line, which offers support and information to parents and other caregivers. Oahu........................................................................................................1-808-526-1222 Neighbor Islands (Toll Free)................................................................ 1-800-816-1222 Partners in Development Foundation, HUI HO`OMALU Contracted by DHS for foster care recruitment and training. Hilo.................................................................................................................... 987-5988 Kona.................................................................................................................. 896-3829 Oahu....................................................................................................... 1-808-441-1117 Neighbor Islands (Toll Free)................................................................ 1-888-879-8970 P.A.T.C.H.: People Attentive to Children Referral of childcare providers in specific areas. Offering various levels of training for individuals in the Early Childhood field and those interested in starting a child care business in their homes and training for parents. Hilo.................................................................................................................... 961-3169 Kona.................................................................................................................. 322-3500 Project Hawaii, Inc. Provides free services to children in homeless situations, with outreach personal hygiene, meals, food, clothing & other emergency needs. Keaau................................................................................................................ 987-6018 W.I.C. (Women, Infants and Children): Program that assists with supplemental/nutritional needs of pregnant, postpartum or breastfeeding women and infants/children under age 5. Hilo.................................................................................................................... 974-4270 Kona.................................................................................................................. 322-4888 Pahoa/Ka`u....................................................................................................... 965-3030 The Island of Hawaii YMCA Unique programming focus and clientele from pre-school, childcare services, after school services and health and fitness. Hilo.................................................................................................................... 935-3721 YMCA Family Visitation Centers Providing safe and neutral environments where parents can visit with children when there is a restraining order or other concerns exist about the safety of unsupervised visits during custody disputes or instances of family violence and abuse. Hilo.................................................................................................................... 464-4020 Fax..................................................................................................................... 969-1772 YWCA Healthy Start Program Self/Agency referred. Outreach services, newborn to 3 years. Hilo.................................................................................................................... 961-3877 YWCA Preschool Hilo.................................................................................................................... 935-6067 TEEN SERVICES Bay Clinic—Teen Clinic Services (www.bayclinic.org) Pregnancy testing, birth control pills, shots, implants, IUDs, condoms, and Emergency Contraception. Testing and treatment for sexually transmitted diseases for males and females. Free, confidential services and referrals for ages 14-18 years Hilo Women's Health Center -Teen Clinic .................................................... 333-3500 Ka`u Family Health Center -Teen Clinic........................................................ 929-7311 Keaau Family Health Center -Teen Clinic ..................................................... 930-0400 Pahoa Family Health Center -Teen Clinic ...................................................... 965-9711 Hamakua-Kohala Health (Honokaa) —Family planning appointments .... 775-7204 Hamakua-Kohala Health (Kapaau) —Family planning appointments ...... 889-6236 PTeen Clinic Services DOE program with pre- and post -natal care. Referrals through school counselors. Kealakehe High School................................................................................... 327-4300 Love is Respect.org www.loveisrespect.org...................................... 1-866-331-9474 Love Shouldn't Hurt............ http://ywcahawaiiisland.org/what-we-do/teen-dating Domestic Violence Action Center -Teen Alert Program (http://tap8O8.org) Oahu....................................................................................................... 1-808-531-3771 Neighbor Island..................................................................................... 1-800-690-6200 SUPPORT SERVICES Adult Protective Services/DHS Provides protective services to abused, neglected, or financially exploited dependent adults, ages 18 or older. Hilo.................................................................................................................... 933-8820 Fax..................................................................................................................... 933-8859 Kona.................................................................................................................. 327-6280 Fax..................................................................................................................... 327-6292 Aloha Independent Living Hawaii Serves individuals with disabilities by providing information and referral, peer counseling, advocacy and independent living skills training. Hilo.................................................................................................................... 339-7297 Alu Like, Inc. Services to Hawaiians. Information and referrals, employment and training, job counseling and placement, technical assistance and education. Hilo.................................................................................................................... 961-2625 Alzheimer's Association Provides reliable information about Alzheimer's disease and related dementias, caregiving issues, and community resources; workshops and training; Safe Return 24/7 wanderer's registry; and support groups to improve the quality of life for the person with the disease, their families and caregivers, care consultation 24/7 information. www.alz.org/hawaii 24/7 Help-line....................................................................................... 1-800-272-3900 Apria Home Health Care Provides complete respiratory and durable medical equipment and supplies for home patients. Hilo.................................................................................................................... 969-1211 ARC of Hilo Serves people with disabilities with education, vocational and skill training; provides employment and residential help. Hilo.................................................................................................................... 935-8535 ARC of Kona.................................................................................................. 323-2626 Big Island Substance Abuse Council (BISAC) Self/Court referred, individual counseling, group counseling, outpatient services, therapeutic living program and clean and sober housing. Hilo.................................................................................................................... 935-4927 Keaau................................................................................................................ 969-9994 Case Management Works Provides case management for individuals with work-related disabilities. Hilo.................................................................................................................... 961-5590 Fax..................................................................................................................... 961-5101 Child Family Service — Alternatives to Violence Peer counseling, education groups and legal help for women and children. Advocacy and help for battered women. Court mandated groups. Hilo (Islandwide)............................................................................................. 935-2188 Crisis Line of Hawaii Suicide hotline, referrals and outreach for youth and adults. Islandwide (24-Hours).......................................................................... 1-800-753-6879 Crisis Text Line..............................Text "HELLO" or "ALOHA" to 741-741 Division of Vocational Rehabilitation Services Program for individuals with disabilities who require assistance with employment. Hilo.................................................................................................................... 974-6444 Kona.................................................................................................................. 323-0025 Domestic Violence Action Center (www.stoptheviolence.org) Email: dvac@stopviolence.org Food Basket Hilo.................................................................................................................... 933-6030 Kona.................................................................................................................. 322-1418 Hawaii Island Adult Care Provide day care for elderly adults and adults with Alzheimer's and dementia. Hilo.................................................................................................................... 961-3747 Hawaii Island HIV/AIDS Foundation Support, information, and referrals. Free, anonymous HIV/HCV testing. Hilo.................................................................................................................... 982-8800 Kona.................................................................................................................. 331-8177 HeleOn Bus Provides public transportation through the Island of Hawaii. Hilo.................................................................................................................... 961-8744 Hilo United Methodist Church Peanut Butter Ministry Provides hot dinners for homeless, and anyone in need. Hilo.................................................................................................................... 935-2144 Email: hiloumc@hotmail.com HOPE Services Hawaii Homeless outreach, mental health outreach, drop-in centers, emergency and transitional housing programs, permanent supportive housing programs, representative payee services and SNAP (formerly food stamps) outreach. Hilo.................................................................................................................... 935-3050 Hospice Programs Emotional support, counseling, psychological and social recreation for terminally ill persons and their families. Periodic in-home health nursing services. 24 -Hour. Hilo.................................................................................................................... 969-1733 Kona.................................................................................................................. 324-7700 North Hawaii.................................................................................................... 885-7547 Hui Malama Ola Na Oiwi Health enhancement services, including disease prevention, health education, family health, health risk screenings, primary care, and traditional healing practices. Hilo.................................................................................................................... 969-9220 Ka`u................................................................................................................... 929-9700 Pahoa................................................................................................................. 965-5521 Ka`u Rural Health Community Association A resource and distance learning center providing individual and family support. www.knccai.com Ka`u................................................................................................................... 928-0101 Kona Community Hospital Lactation Center Provides advice and support to mothers who are breastfeeding .................... 322-4482 La Leche League Advice, education, midwife services and support to mothers who are breastfeeding. Kona.................................................................................................................. 325-3055 East Hawaii & Ka`u........................................................................................ 265-1416 Lokahi Treatment Centers Addresses mental health, substance abuse, dependency, addiction problems, domestic violence intervention and anger -management services islandwide. Hilo.................................................................................................................... 969-9292 Honokaa............................................................................................................ 775-7707 Kona.................................................................................................................. 331-1175 Pahoa................................................................................................................. 965-5535 Waikoloa........................................................................................................... 883-0922 Maternal and Child Support Services Health information and referral, emphasis is on maternal and child health. Hilo.................................................................................................................... 974-4291 McKenna Recovery Center Provides outpatient drug and alcohol treatment and assessments. Offers education, group and individual therapy. Provides DUI assessments and treatment, drug dependence program, treatment for relapse, crisis intervention, depression, and other mental health issues. Offers programs for adolescents and adults. Hilo.................................................................................................................... 969-7577 Meals on Wheels Provides home delivered meals to homebound individuals, age 60+ Hilo.................................................................................................................... 961-8726 Mental Health America of Hawaii Provides daily Help Line to assist callers in finding the help they need and a statewide directory of over 700 agencies and organizations. Neighbor Islands (Toll Free)................................................................ 1-800-753-6879 Office of Aging Responsible for planning, coordinating, advocacy, and administration of programs for older persons in Hawaii County. Hilo.................................................................................................................... 961-8600 Kona.................................................................................................................. 323-4390 Ghana Counseling Services: Alcohol and Addictions Program Counseling for potential users. Adult out-patient drug rehabilitation Hilo.................................................................................................................... 935-4412 Salvation Army Emergency assistance: food and clothing to persons without resources. Special meals and food bags. Assistance in locating missing persons. Hilo.................................................................................................................... 935-1277 Kona.................................................................................................................. 326-2330 Sexual Assault Support Services/YWCA Hawaii Island Free counseling, crisis intervention, prevention, & education for adults and children. Islandwide Rape/Sexual Assault Crisis Line (24 -Hour) ............................... 935-0677 Hilo.................................................................................................................... 935-7141 Kona.................................................................................................................. 334-1624 State of Hawaii DHS/Financial Assistance Hamakua/Kamuela.......................................................................................... 775-8854 Kohala............................................................................................................... 889-7141 Ka`u................................................................................................................... 939-2421 NorthHilo......................................................................................................... 933-0331 NorthKona....................................................................................................... 327-4980 SouthHilo......................................................................................................... 981-2754 SouthKona....................................................................................................... 323-7573 State of Hawaii DOH Counseling Services/Mental Health Neighbor Island (Toll Free)................................................................. 1-808-753-6879 Waimea............................................................................................................. 885-1220 State of Hawaii DOH/Public Health Nursing Health guidance including immunizations, developmental screening, and referral, health education, counseling and communicable disease prevention. TB testing. Hilo.................................................................................................................... 974-6025 Honokaa............................................................................................................ 775-8844 Ka`u/Naalehu................................................................................................... 939-2400 Kona.................................................................................................................. 322-1500 Waimea............................................................................................................. 889-7135 Suicide Prevention Lifeline..............................................1-800-273-2855 Tutu's House Community health resource center. Support groups, informational programs, lending library, and Internet access focused on health-related topics. Not a referral or treatment center. www.tatushouse.org, info@tutushouse.org Waimea............................................................................................................. 885-6777 EMPLOYMENT AND TRAINING Alu Like, Inc. Services to Hawaiians, information and referrals, employment and training, job counseling and placement, technical assistance and education. Hilo.................................................................................................................... 961-2625 Big Island Workplace Connection (BIWC) Provides no cost services for job placement, job readiness workshops, testing, employment counseling and labor market information. Training also available. Hilo BIWC....................................................................................................... 981-2860 Kona BIWC...................................................................................................... 327-4770 Catholic Charities Hawaii — Immigration and Employment Core Services Employment preparation and placement, English language classes, and immigration services for newly arrived and economically disadvantaged immigrants. Hilo.................................................................................................................... 961-7030 Goodwill Industries of Hawaii, Inc. Provides job readiness training, job developing, job placement and retention services for participants and employers. Serves low-income adults, out of school youth, and people with disabilities. www.higoodwill.org Hilo Office........................................................................................................ 961-0307 Hilo Retail Store............................................................................................... 961-6427 KonaOffice...................................................................................................... 443-5850 Kona Retail Store............................................................................................. 443-5858 Hawaii County Economic Opportunity Council (HCEOC) Provides employment readiness, job placement, retention for low-income persons and immigrants. Services range from transportation to education for children/youth Main Office...................................................................................................... 961-2681 HOUSING REFERRAL ASSISTANCE County of Hawaii/Office of Housing and Community Development Rental assistance programs. Hilo.................................................................................................................... 959-4642 Hawaii Public Housing Authority Public housing projects. Hilo.................................................................................................................... 933-0474 Fax..................................................................................................................... 933-0479 Home for Recovery Does not offer substance abuse services. Drugfree housing............................................................................................ 934-7852 Fax..................................................................................................................... 935-7894 LEGAL HELP Hawaii County Prosecuting Attorney's Office Presentation of criminal cases before the courts. Hilo.................................................................................................................... 961-0466 Kealakekua....................................................................................................... 322-2552 Hawaii Disability Rights Center Hawaii's protection and advocacy system for people with disabilities. Hawaii's client assistance program. www.info@hawaiidisabilityrights.org Honolulu................................................................................................ 1-800-882-1057 Hawaii State Child Support Enforcement Agency Assistance in establishing paternity, child support, and enforcement of support. www.hawaii.gov/ag/csea Islandwide......................................................................................................... 933-0644 Fax..................................................................................................................... 933-0300 Hawaii State Office of the Public Defender Free defense if charged with a crime punishable by jail and if income qualified. Hilo.................................................................................................................... 974-4571 Kona.................................................................................................................. 322-1945 Legal Aid Society of Hawaii Free consultation if income qualified. Uncontested divorces, child custody, senior program. Hilo.................................................................................................................... 961-2851 Kona.................................................................................................................. 329-3910 Victim Witness Assistance Program Victim support and counseling. Hilo.................................................................................................................... 934-3306 Kona.................................................................................................................. 322-2552 Volunteer Legal Services of Hawaii The only organization in the state whose sole mission is to serve Hawaii's low- income community through volunteer activities. Honolulu................................................................................................ 1-808-528-7046 HUMAN TRAFFICKING RESOURCES 24-hour Crisis Support Statewide........................................................................................... 1-808-721-9614 Children of the Night (https://www.cMIdrenofthei ight.org) Phone..................................................................................................... 1-800-551-1300 CyberTipline (http://www.n issingkids.org/cybertipline) Phone..................................................................................................... 1-800-843-5678 Department of Human Services/Child Welfare Services Phone..................................................................................................... 1-808-832-1999 Ho`ola Na Pua (littps://hoolanapua.org) Phone..................................................................................................... 1-808-445-3131 Emergency Line...........................................................1-808-222-1872 National Human Trafficking Hotline(https://humantraffickinghotline.org) Phone..................................................................................................... 1-888-373-7888 Text....................................................................................................................... 233733 Trafficking Victim Assistance Program Phone......................................................................................................1-808-847-1535 VETERAN SERVICE Office of Veterans Services Providing referral and information for veterans; advocates. Hilo.......................................................................................................... 808-369-3537 VA Community Based Outpatient Clinic Medical services for eligible veterans. Hilo.................................................................................................................... 935-3781 Kona.................................................................................................................. 329-0774 Veterans Crisis Line............................................................................. 1-800-273-8255 Vet Center Individual/couple/family counseling, groups, referrals. Hilo.................................................................................................................... 969-3833 Kona.................................................................................................................. 329-0574 OTHER USEFUL SERVICES ACCESS (24 -Hours) Crisis services and access to adult mental health division services. Statewide............................................................................................... 1-800-753-6879 Aloha United Way 211 Help line for information and referral to community service agencies and programs. Statewide.................................................................................................................... 211 American Cancer Society Offers services and referrals for cancer patients and their families, cancer related information, community education, and volunteer opportunities. www.cancer.org Hilo.................................................................................................................... 935-9763 National 24 -Hour Call Center.............................................................. 1-800-227-2345 American Red Cross Services to victims of disaster, community education. Hawaii Island.................................................................................................... 935-8305 Crime Stoppers Hilo (Islandwide)............................................................................................. 961-8300 F.B.I. (Federal Bureau of Investigation) Kona.................................................................................................................. 329-5106 Hawaii County Civil Defense Islandwide......................................................................................................... 935-0031 AfterHours....................................................................................................... 935-3311 Immigration and Naturalization Services Hawaii County Office of Immigration........................................................... 961-8220 USCIS (formerly INS) Toll -Free ......................................................... 1-800-375- 5283 Kuikahi Mediation Center Conflict resolution mediations for business, landlord/tenant, real estate, human resources and domestic issues including custody, visitation and divorce. EastHawaii....................................................................................................... 935-7844 Pediatric Hydrocephalus Foundation Provides support to families, friends, and children who are diagnosed with Hydrocephalus. www.hydrocephaluskids.org Statewide.......................................................................................................... 355-8577 United State Coast Guard Search/Rescue Center................................................................... 933-6934/6943/6944 Emergency on Water..............................................................................808-842-2600 United States Federal Marshals Service Honolulu ....... .......... 1-808-541-3000 United States Secret Service Honolulu................................................................................................ 1-808-541-1912 Visitor Aloha Society of Hawaii (VASH) Hawaii Island Assistance to visitors who experience adversity while traveling to Hawaii Island. Administration.................................................................................................. 756-0392 Hilo.................................................................................................................... 756-1472 Kona.................................................................................................................. 756-0785 West Hawaii Mediation Center Kona.................................................................................................................. 885-5525 Waimea............................................................................................................. 326-2666 Revised: 07/2020