HomeMy WebLinkAbout2018-04-04 Fire Department Recognizes 911 Operators -- press release
Wil Okabe
Managing Director
Harry Kim
Mayor
Barbara J. Kossow
Deputy Managing Director
County of Hawai‘i
Office of the Mayor
25 Aupuni Street, Suite 2603 Hilo, Hawai‘i 96720 (808) 961-8211 Fax (808) 961-6553
KONA: 74-5044 Ane Keohokālole Hwy., Bldg C Kailua-Kona, Hawai‘i 96740
(808) 323-4444 Fax (808) 323-4440
April 4, 2018
NEWS RELEASE
Hawai'i Fire Department Recognizes Fine Work of Telecommunications Personnel
National Public Safety Telecommunicators Week is held every year during the second
full week of April. This year it falls during the week of April 8–14, 2018. The Hawaii Fire
Department would like to take this time to recognize our telecommunications personnel
for their service and commitment to the profession. We extend our appreciation for the
work they do every day to keep our community safe. They provide critical assistance
and calm in times of great need.
The Hawaii Fire Department would like to remind the public that one way to thank your
Public Safety Communicators is by having an understanding of the 9-1-1 system. Some
general guidelines in the event that you call 911:
Please stay calm, and speak loudly and clearly.
Listen and answer the questions asked. It helps the call taker understand your
situation and will assist with your emergency. Fire Department Emergency
Telecommunicators are trained to provide assistance until the arrival of
emergency medical services.
Know the location of the emergency. Have the address, or look for landmarks,
cross streets and buildings. Having an accurate address and/or location is very
important especially when making a wireless call.
If you call 911, don’t just hang up. Doing so delays getting you the help you
need. If you call 911 by accident, please stay on the line until you can tell the call
taker that there is no emergency.
County of Hawai‘i is an Equal Opportunity Provider and Employer.
County of Hawai`i is an Equal Opportunity Provider and Employer.