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HomeMy WebLinkAboutCSE Resource Directory - (6-25-2026) Table of Contents County Agencies: ..................................................................................................................... 1 Civil Defense Agency, Hawai‘i County ............................................................... 2 Committee on Aging, Hawai‘i County ................................................................ 3 Coordinated Services for the Elderly (CSE) ........................................................ 4 Elderly Activities Division (EAD) ................................................................... 5-6 Elderly Recreation Services (ERS) ...................................................................... 7 Fire Department, Hawai‘i ................................................................................. 8-9 Housing and Community Development, Office of ............................................. 10 Immigration Information Office ........................................................................ 11 Mass Transit Agency, Hawai‘i County .............................................................. 12 Mayor’s Committee on People with Disabilities, Hawai‘i County ..................... 13 Nutrition Program, Hawai‘i County (HCNP) ..................................................... 14 Office of Aging, Hawai‘i County ...................................................................... 15 Parks & Recreation, Department of, Hawai‘i County ........................................ 16 Police Department, Hawai‘i County .................................................................. 17 Prosecuting Attorney, Office of ......................................................................... 18 Research and Development, Hawai‘i County .................................................... 19 Senior Volunteer Program (RSVP) .................................................................... 20 State Agencies: ....................................................................................................................... 21 County of Hawai‘i - Disabled Parking Office .................................................... 22 East Hawai‘i Governor’s Representative Office ................................................ 23 Executive Office on Aging, Hawai‘i State .................................................... 24-25 Foster Grandparent Program ............................................................................. 26 Hawai‘i Community College ............................................................................. 27 Hawai‘i Department of Health, Office of Health Care Assurance, State Licensing Section .................................................................................. 28 Hawai‘i Fall Prevention Consortium ................................................................. 29 Hawai‘i Island Case Management Coordination Program .................................. 30 Hawai‘i Public Housing Authority ..................................................................... 31 Hawaiian Home Lands, Department of .............................................................. 32 Hilo Medical Center .......................................................................................... 33 Human Services, Department, Adult Protective and Community Services Branch ...................................................................................................... 34-35 Labor and Industrial Relations, Hawai‘i State Hawai‘i District Office ................ 36 Labor, Department of, Workforce Development Division ................................. 37 i State Agencies: (continued) .................................................................................................... 21 Library System, Hawai‘i State Public ................................................................ 38 Ombudsmen, Office of the ................................................................................ 39 Poison Prevention Program ............................................................................... 40 Office of the Public Defender - Hilo Branch ..................................................... 41 Taxation, Department of ................................................................................... 42 Unemployment Insurance, Hawai‘i State .......................................................... 43 University of Hawai‘i at Manoa College of Tropical Agriculture and Human Resources - Cooperative Extension Service ....................................... 44 Veterans Services’, Office of ............................................................................ 45 Vocational Rehabilitation, State Division of ...................................................... 46 Waipahu Community School for Adults - Hilo Campus ..................................... 47 Federal Agencies: .................................................................................................................. 48 Internal Revenue Service .................................................................................. 49 Social Security Administration .......................................................................... 50 Veterans Affair, Department of, Hilo Community Based Outpatient Clinic ....... 51 Veterans Affair, Department of, Hilo Vet Center ............................................... 52 Veterans Affair, Regional Office - Honolulu ..................................................... 53 Private Agencies: ................................................................................................................... 54 AARP ............................................................................................................... 55 Aloha Independent Living Hawai‘i ................................................................... 56 Aloha Medical Supplies & Services .................................................................. 57 Aloha United Way 211 ..................................................................................... 58 Alu Like Inc. - Hawai‘i Island Center ............................................................... 59 Alzheimer’s Association - Aloha Chapter ......................................................... 60 American Cancer Society .................................................................................. 61 American Diabetes Association.......................................................................... 62 American Heart Association, Western States Affiliates ..................................... 63 American Lung Association of Hawai‘i ............................................................ 64 American Red Cross Hawai‘i County ................................................................ 65 Apria Healthcare ............................................................................................... 66 Arc of Hilo, The ................................................................................................ 67 Arc of Kona, The .............................................................................................. 68 Bayada Home Health Care ................................................................................ 69 Big Island Substance Abuse Council ................................................................. 70 Brantley Center, Inc. ......................................................................................... 71 Child and Family Service .................................................................................. 72 Direct Link ....................................................................................................... 73 Food Basket Inc., Hawai‘i Island’s Food Bank, The .......................................... 74 Hale Anuenue Restorative Care Center ............................................................. 75 ii Private Agencies: (continued) ................................................................................................ 54 Hāmākua Health Center, Inc. dba Hāmākua-Kohala Health ............................... 76 Hāmākua-Kohala Health/Satellite Office of Hāmākua Health Center, Inc. Dba Hāmākua- Kohala Health. ................................................................................................... 77 Hawai‘i County Economic Opportunity Council ............................................... 78 Hawai‘i Island Adult Care, Inc., (HIAC) - Caregiver Connection ...................... 79 Hawai‘i Island Adult Care, Inc., (HIAC) - Hilo Adult Day Center ..................... 80 Hawaiʻi Island Community Health Center .......................................................... 81 Hawai‘i Island Realtors ..................................................................................... 82 Hawai‘i Island Humane Society ........................................................................ 83 Hawai‘i Medical Association (HMA) ................................................................ 84 Hawai‘i Medical Service Association (HMSA) ................................................. 85 Hope Services Hawai‘i, Inc. ......................................................................... 86-89 Hawai‘i Care Choices (formerly Hospice of Hilo) ............................................. 90 Hospice of Kona ............................................................................................... 91 Hui Mālama Ola Nā‘ōiwi, Hawai‘i Island Health Care System ......................... 92 Island of Hawai‘i Visitors Bureau ..................................................................... 93 Kama‘aina Healthcare Services (DLMC INC.) .................................................. 94 Kona Adult Day Center, Inc. ............................................................................. 95 Ku‘ikahi Mediation Center ................................................................................. 96 Legacy Hilo Rehabilitation & Nursing Center ................................................... 97 Legal Aid Society of Hawai‘i ............................................................................ 98 Liberty Dialysis - Hawai‘i An Affiliated Company Of Fresenius Kidney Care ... 99 Life Care Center of Hilo ................................................................................. 100 Life Care Center of Kona ................................................................................ 101 Mastercare, Inc. .............................................................................................. 102 Metrocare Hawai‘i - Plus ................................................................................. 103 National Kidney Foundation of Hawai‘i ........................................................... 104 North Hawai‘i Community Hospital ................................................................ 105 North Hawai‘i Hospice, Inc. ............................................................................ 106 ‘Ohana Health Plan ......................................................................................... 107 Regency Hualalai ............................................................................................ 108 Rocky Mountain Poison & Drug Center, The .................................................. 109 Salvation Army, The - Hilo Temple Corps ...................................................... 110 Services for Seniors, Inc. ................................................................................. 111 Tutu’s House, a program of Friends of the Future ........................................... 112 Ultimacare ...................................................................................................... 113 Unitedhealthcare Medicare Solutions / Unitedhealthcare Community Plan ...... 114 Yukio Okutsu State Veterans Home ................................................................ 115 Index, Service-Agency Cross Reference ........................................................ xrs-1 iii Hawai‘i County Agencies Civil Defense Agency, Hawai‘i County ............................................................... 2 Committee on Aging, Hawai‘i County ................................................................ 3 Coordinated Services for the Elderly (CSE) ........................................................ 4 Elderly Activities Division (EAD) ...................................................................5-6 Elderly Recreation Services (ERS) ...................................................................... 7 Fire Department, Hawai‘i .................................................................................8-9 Housing and Community Development, Office of ............................................. 10 Immigration Information Office ........................................................................ 11 Mass Transit Agency, Hawai‘i County .............................................................. 12 Mayor’s Committee on People with Disabilities, Hawai‘i County ..................... 13 Nutrition Program, Hawai‘i County (HCNP) ..................................................... 14 Office of Aging, Hawai‘i County ...................................................................... 15 Parks & Recreation, Department of, Hawai‘i County ........................................ 16 Police Department, Hawai‘i County .................................................................. 17 Prosecuting Attorney, Office of ......................................................................... 18 Research and Development, Hawai‘i County .................................................... 19 Senior Volunteer Program (SVP) ...................................................................... 20 1 AGENCY: CIVIL DEFENSE AGENCY, HAWAI‘I COUNTY CD Administrator:Talmadge Magno PHONE: (808) 935-0031 or TYPE: County (808) 935-3311 (after hours) FAX: EMAIL: civildefense@hawaiicounty.gov WEBSITE:https://www.hawaiicounty.gov/departments/civil-defense MAIN OFFICE: 920 Ululani Street Hilo, HI 96720 ELIGIBILITY: General Public. SUMMARY OF SERVICES: Planning, developing, and implementing emergency/disaster operations for Hawai‘i County. SERVICES OFFERED: Plans, develops, and implements emergency/disaster operations for County of Hawai‘i. Serves as lead coordinating agency during these emergencies. ACCOMMODATIONS FOR THE DISABLED: Yes. INFORMATION/CERTIFICATES NEEDED WHEN APPLYING:N/A. CONTACT PERSONS/PHONE NUMBERS: Talmadge Magno, (808) 935-0031 2 AGENCY: COMMITTEE ON AGING, HAWAI‘I COUNTY Chairperson: PHONE: (808) 961-8605 TYPE: County FAX: (808) 961-8603 WEBSITE: www.hcoahawaii.org MAIN OFFICE: Hawai‘i County Office of Aging Aging and Disability Resource Center 1055 Kino‘ole Street, Suite 101 Hilo, HI 96720-3872 ELIGIBILITY: N/A. SUMMARY OF SERVICES: Advocacy and advisory committee to Hawai‘i County Office of Aging and Mayor. Assists in establishing objectives in planning, coordinating, and evaluating programs on aging. SERVICES OFFERED: N/A. ACCOMMODATIONS FOR THE DISABLED: Yes. If you require access accommodations to participate in a Committee on Aging meeting, please contact the Hawai‘i County Office of Aging at (808) 961-8600 or (808) 935-7888/TTY at least four business days before the meeting. INFORMATION/CERTIFICATES NEEDED WHEN APPLYING: N/A. CONTACT PERSONS/PHONE NUMBERS: Executive on Aging, Vacant, (808) 961-8601 BRANCH OFFICES: Hawai‘i County Office of Aging - Kona West Hawai‘i Civic Center st 74- Floor Kailua-Kona, HI 96740 Phone: (808) 323-4390 Fax: (808) 323-4398 3 AGENCY: COORDINATED SERVICES FOR THE ELDERLY CSE EAD Operations Assistant Director: Coran Kitaoka PHONE: (808) 961-8777 TYPE:County (P&R -EAD) FAX: (808) 961-8704 TTY: (808) 961-8025 EMAIL: csehilo@hawaiicounty.gov (East Hawai‘i), csekona@hawaiicounty.gov (West Hawai‘i) WEBSITE:https://www.parks.hawaiicounty.gov/divisions/elderly-activities MAIN OFFICE: 1055 Kino‘ole Street, Suite 106 Hilo, HI 96720-3872 ELIGIBILITY: Persons 60+ and individuals 18 and older with disabilities. SUMMARY OF SERVICES: Provides various support services to seniors 60+ and adults with disabilities such as Information & Assistance, Outreach, Transportation, In-home Chore Services, and the County of Hawai‘i’s Senior Citizens Kupuna Card. SERVICES OFFERED: Information & Assistance, Outreach, Transportation, Escort, In-home chore services (DHS approved) advocacy, and other support services. Issues the County of Hawai‘i’s Senior Citizens Kupuna C volunteer station. Transportation services require 24 hour advance notice. Priority will be given to those in most need and/or for medical requests. ACCOMMODATIONS FOR THE DISABLED: Yes. INFORMATION/CERTIFICATES NEEDED WHEN APPLYING:Valid ID with a Social Security number. Client will be requested to complete a registration. CONTACT PERSONS/PHONE NUMBERS: East Hawai‘i: Cynthia “Leihua” Malani, Program Director III, (808) 961-8777, csehilo@hawaiicounty.gov West Hawai‘i: Kathi-Lynn Kam, Program DirectorIII, (808) 323-4320, csekona@hawaiicounty.gov BRANCH OFFICES: Nadine Dela Cruz Anna Marie “Maile” CanarioDaniell Kapika Aging & Disability Resource CenterKea‘au Community Center 1055 Kino‘ole Street, Suite 106 16-186 Pili Mua Street 15-3016 Kauhale Street Hilo, HI 96720 Kea‘au, HI 96749 Ph: (808) 961-8777/Fx: (808) 961-8704 Ph: (808) 966-5800/Fx: (808) 966-5811 Ph: (808) 965-2705/Fx: (808) 965-2767 Email: csenhilo@hawaiicounty.gov Email: csepuna@hawaiicounty.gov Email: csepahoa@hawaiicounty.gov Salena Espejo Jill SugiyamaJun Ishimine ‘ West Hawai‘ 95- 74- 54-3888 Akoni Pule Highway ‘ Kailua-Kona, HI 96740 Kohala, HI 96755 Ph: (808) 939-2504/Fx: (808) 928-3107 Ph: (808) 323-4320/Fx: (808) 327-3666Ph: (808) 889-6502/Fx: (808) 889-6510 Email: csepahala@hawaiicounty.gov Email: csekona@hawaiicounty.gov Email: csekohala@hawaiicounty.gov Lorrie Akina-Ferguson Mildred “Healani” Ome Hale Hau‘oli Center Lily Yoshimatsu Senior Center 45-540 Koniaka Place 67- Honoka‘a, HI 96727 Waimea, HI 96743 Ph: (808) 775-7503/Fx: (808) 775-7508 Ph: (808) 887-3008/Fx: (808) 887-2233 Email: csehamakua@hawaiicounty.govEmail: csewaimea@hawaiicounty.gov 4 AGENCY: ELDERLY ACTIVITIES DIVISION EAD EAD Operations Director: Roann Okamura EAD Operations Assistant Director: Coran Kitaoka PHONE: (808) 961-8708 TYPE: County (P&R) FAX: (808) 961-8921 TTY: (808) 961-8025 EMAIL: elderly@hawaiicounty.gov WEBSITE: https://www.parks.hawaiicounty.gov/divisions/elderly-activities MAIN OFFICE: 127 Kamana Street Hilo, HI 96720 ELIGIBILITY: Age 55 years and older. SUMMARY OF SERVICES: Provides a wide range of services and activities for senior citizens. Umbrella agency for various County operated aging programs. SERVICES OFFERED: Programs include: Program Directors: Phone/Fax: Coordinated Services Coran Kitaoka, 1055 Kino‘ole St., Suite 106, Hilo HI 96720 961-8777/Fax: 961-8704 Coran Kitaoka, 74-5044 Ane Keohokālole Hwy., Kailua-Kona HI 96740 323-4320/Fax: 327-3666 Elderly Recreation Iris Higa, 127 Kamana St., Room 1, Hilo HI 96720 961-8710/Fax: 961-8921 Nutrition Shane Miura, 1055 Kino‘ole St., Suite 102, Hilo HI 96720 961-8726/Fax: 961-8709 SVP Vacant, 127 Kamana St., Room 4, Hilo HI 96720 961-8730/Fax: 961-8921 ACCOMMODATIONS FOR THE DISABLED: Yes. INFORMATION/CERTIFICATES NEEDED WHEN APPLYING: Age verification. CONTACT PERSONS/PHONE NUMBERS: Roann Okamura, EAD Operations Director, (808) 961-8708 Coran Kitaoka, EAD Operations Assistant Director, (808) 323-4320 Loriann Udo, Account Clerk, (808) 961-8708 Brent “Kainoa” Kailimai, Van Driver, (808) 961-8708 BRANCH OFFICES: EAD - West Hawai‘i Civic Center 74-5044 Ane Keohokālole Hwy., Building B Kailua-Kona, HI 96740 Phone: (808) 323-4320 Fax: (808) 327-3666 (Over) 5 AGENCY: ELDERLY ACTIVITIES DIVISION (PAGE 2) EAD EAD Operations Director: Roann Okamura EAD Operations Assistant Director: Coran Kitaoka SENIOR CENTERS: MEETING DAY/TIME: CTR/PRESIDENT: Hakalau Gym, Condemned until further notice, seniors meet at Kulaimano Center Tues./9-12 963-5300 Kona Imin Center, 76-5877 North Kona Belt Road, Hōlualoa HI 96725 Wed./8:30-12 324-4535 St. Benedict’s Church, 84-5140 Painted Church Road, Hōnaunau HI 96726 Thurs./9-12 323-4340 Hale Hau‘oli, 45-540 Koniaka Place, Honoka‘a HI 96727 Wed./9-12 775-0405 Honomū Gym, 28-1641 Government Main Road, Honomū HI 96728 Mon./9-12 Vacant Hale Hālāwai, 75-5760 Ali‘i Drive, Kailua-Kona HI 96740 Wed./10-12 562-500-7512 Kea‘au Community Center, 16-186 Pili Mua Street, Kea‘au HI 96749 Wed./9-12 966-5801 Old Kohala Court House, 54-3900 Akoni-Pule Highway, Kapaau HI 96755 Mon./9-12 889-0383 Yano Hall, 82-6145 Māmalahoa Highway, Captain Cook HI 96704 Tues./9-12 328-2097 Laupāhoehoe Pt. Gym, 36-1041 Laupāhoehoe Pt. Road, Laupāhoehoe HI 96764 Fri./9-12 962-6268 Mt. View Senior Center, 18-1345A Volcano Road, Mt. View HI 96771 Fri./9-12 No/854-9006 nd Nā‘ālehu Community Center, 95-5635 Māmalahoa Highway, Nā‘ālehu HI 96772 2 Thurs./9-12 939-2505 st National Guard, Aunty Sally’s Lu‘au Hale, 799 Pi‘ilani Street, Hilo, HI 96720 1 Fri./9-12 961-8713 nd HOVE Community Center, 92-8606 Paradise Circle Mauka, Ocean View HI 96737 2 Wed./9-12 939-7000/339-0871 Pa‘auilo Gym, 43-977 Pa‘auilo Hui Road, Pa‘auilo HI 96776 Tues./8:30-12 776-7600 Pāhala Senior Center, 96-1169 Holei Street, Pāhala HI 96777 Tues./9-12 928-3101/747-0497 Pāhoa Senior Center, 15-3016 Kauhale Street, Pāhoa HI 96778 Fri./9-12 965-2705 Pana‘ewa Community Center, 100 Ohuohu Street, Hilo, HI 96720 Fri./9-12 981-2646 Pāpa‘ikou Community Center, 27-228 Maluna Place, Pāpa‘ikou HI 96781 Thurs./8:30-12 964-3300 Kula‘imano Community Center, 28-2892 Alia Street, Pepe‘ekeō HI 96783 Thurs./9-12 964-3302 nd Hilo’s ILWU Club, ILWU Hall 100 W. Lanikaula Street, Hilo HI 96720 2 Wed./9-12 935-3727 Pōmaika‘i Center, 929 Ululani Street, Hilo HI 96720 M-Thurs./8-11 961-8714 Seniors of Paradise, Hawaiian Paradise Park Community Center, Paradise Park HI 96749 Mon./9-12 982-7717 Cooper Center, 19-4030 Wright Road, Volcano HI 96785 Thurs./9-12 967-7800/985-9115 rd Waikoloa Village Association Community Room, Melia St., Waikoloa HI 96738 3 Mon./9-12 883-2424 nd Lily Yoshimatsu Senior Center, 67-1199 Māmalahoa Highway, Kamuela HI 96743 2 Tues./9-12 887-2011 ACCOMMODATIONS FOR THE DISABLED: Yes. INFORMATION/CERTIFICATES NEEDED WHEN APPLYING: Age Verification. CONTACT PERSONS/PHONE NUMBERS: Roann Okamura, EAD Operations Director, (808) 961-8708 Coran Kitaoka, EAD Operations Assistant Director, (808) 323-4320 Loriann Udo, Account Clerk, (808) 961-8708 Brent “Kainoa” Kailimai, Van Driver, (808) 961-8708 BRANCH OFFICES: EAD - West Hawai‘i Civic Center 74-5044 Ane Keohokālole Hwy., Building B Kailua-Kona, HI 96740 Phone: (808) 323-4320 Fax: (808) 327-3666 6 AGENCY: ELDERLY RECREATION SERVICES ERS Program Director IV: Iris Higa PHONE: (808) 961-8710 TYPE: County (P&R - EAD) FAX: (808) 961-8921 TTY: (808) 961-8025 EMAIL: ers@hawaiicounty.gov WEBSITE: https://www.parks.hawaiicounty.gov/divisions/elderly-activities MAIN OFFICE: 127 Kamana Street, Room 1 Hilo, HI 96720 ELIGIBILITY: Age 55 years and older. SUMMARY OF SERVICES: Provides Recreational, Cultural, Leisure Opportunities and Sports Activities to Individuals 55 Years and Older Which Promotes Maximum Independence, Optimum Health, Personal Dignity and Self Enrichment. SERVICES OFFERED: 25 Senior Centers Islandwide Providing Recreational, Educational and Health Related Classes, Senior Club Activities and District & Islandwide Events. ACCOMMODATIONS FOR THE DISABLED: Yes. IF YES, TYPE OF ACCOMMODATIONS AVAILABLE: ADA Compliant Facility. INFORMATION/CERTIFICATES NEEDED WHEN APPLYING: Age Verification. CONTACT PERSONS/PHONE NUMBERS: Iris Higa, Program Director IV, Islandwide, (808) 961-8710 Kalen Koga, Program Director II, Hilo, (808) 961-8710 Angie Chavez, Account Clerk, (808) 961-8710 Jean Andrade, Recreation Aide, (808) 961-8710 Shane Miura, Program Director II, Hilo/Hāmākua, (808) 933-2759 Cherlyn Koizumi, Program Director II, Puna/Ka‘ū, (808) 966-5801 Ni’Cole Sasaki-Simmons, Program Director II, West Hawai‘i, (808) 323-4340 BRANCH OFFICES: Puna Kona Cherlyn Koizumi, Program Director II Ni’Cole Sasaki-Simmons, Program Director II Kea‘au Community Center West Hawai‘i Civic Center 16-186 Pili Mua Street 74-5044 Ane Keohokālole Hwy., Building B Kea‘au, HI 96749 Kailua-Kona, HI 96740 Phone: (808) 966-5801, Fax: (808) 982-9783 Phone: (808) 323-4340, Fax: (808) 327-3666 Email: Cherlyn.Koizumi@hawaiicounty.gov Email: Nicole.Sasaki-Simmons@hawaiicounty.gov Senior Centers are shown on page 6: 7 AGENCY: HAWAI‘I FIRE DEPARTMENT HFD Fire Chief: Daniel Volpe T/A PHONE: (808) 932-2900 TYPE: County FAX: (808) 932-2928 EMAIL: fire@hawaiicounty.gov WEBSITE: https://www.hawaiicounty.gov/departments/fire MAIN OFFICE: 25 Aupuni Street, Suite 2501 Hilo, HI 96720 ELIGIBILITY: General Public SUMMARY OF SERVICES: Provides emergency fire protection, emergency medical pre-hospital (paramedic ambulance) service, hazardous materials response, and search and rescue services island-wide. SERVICES OFFERED: Responsible for island-wide fire protection and prevention, rescue, HAZMAT, ocean safety, and emergency medical services through the establishment and staffing of twenty, 24-hour manned stations and 13 lifeguard towers, strategically located around the island. ACCOMMODATIONS FOR THE DISABLED: Each Fire Station is undergoing construction/remodeling to accommodate the disabled. Fire Communications Center is accessible for disabled workers. PHYSICAL BARRIERS, IF ANY: None. INFORMATION/CERTIFICATES NEEDED WHEN APPLYING: None. CONTACT PERSONS/PHONE NUMBERS: Daniel Volpe T/A, Fire Chief, Telephone No. (808) 932-2900 Battalion Chief, A Battalion (East Hawai‘i), (808) 961-8348 Battalion Chief, B Battalion (West Hawai‘i), (808) 883-6103 BRANCH OFFICES: IN EVENT OF EMERGENCY, DIAL “911” DISTRICT FIRE STATIONS Fire Station: Medic (x): Address: Phone: Central x 466 Kino‘ole Street, Hilo, HI 96720 961-8325 Waiākea (Rescue) 95 Kea‘ā Street, Hilo, HI 96720 961-8678 Haihai x 385 Haihai Street, Hilo, HI 96720 959-7012 Kaūmana (HazMat) 310 Kaūmana Dr., Hilo, HI 96720 961-8675 (OVER) 8 AGENCY: HAWAI‘I FIRE DEPARTMENT (Page 2) HFD Fire Chief: Daniel Volpe T/A BRANCH OFFICES: IN EVENT OF EMERGENCY, DIAL “911” DISTRICT FIRE STATIONS Medic Fire Station: Address: Phone: (x): Kea‘au x 16-579 Volcano Rd., Kea‘au, HI 96749 966-5809 Captain Cook x 82-6120 Māmalahoa Hwy., Captain Cook, HI 96704 323-3636 Kailua (Rescue) x 74-5537 Palani Rd., Kailua-Kona, HI 96740 327-3545 Honoka‘a x 45-3380 I Mamane Street, Honoka‘a, HI 96727 775-7506 Waimea x 67-5175 I Kamamalu Street, Kamuela, HI 96743 887-3021 Pāhoa x 15-2605 Kea‘au-Pahoa Rd., Pāhoa, HI 96778 965-2708 Volcano x Kīlauea Military Camp, Kea‘au HI 96749 967-8367 Ka‘ū (Pāhala) 96-1145 Kamani Street, Pāhala, HI 96777 928-3105 Ka‘ū (Nā‘ālehu) x 95-5632 Māmalahoa Hwy., Nā‘ālehu, HI 96772 939-2508 Keauhou x 78-7159 Pu‘uloa Rd., Kailua-Kona, HI 96740 322-5627 South Kohala x 68-4550 Queen Ka‘ahumanu Hwy., Kamuela, HI 96743 885-5799 North Kohala x 54-3900 Government Main Rd., Kapa‘au, HI 96755 889-6508 Waikoloa x 68-1771 Puu Melia Street, Waikoloa, HI 96738 883-6101 Puualaea Homestead Rd.,/ 32-2285 Old Māmalahoa Laupāhoehoe 962-2105 Hwy., Laupāhoehoe, HI 96764 Hawaiian Paradise Park x 15-1575 Paradise Drive, Kea‘au, HI 96749 966-5810 Ocean View x 92-6091 Orchid Circle Mauka, Ocean View, HI 96737 939-8074 Makalei (Hazmat) 72-4077 Hawai‘i Belt Road, Kailua-Kona, HI 96740 325-5986 (West Hawai‘i) 9 AGENCY: HOUSING AND COMMUNITY DEVELOPMENT OHCD Housing Administrator: Kehaulani “Kehau”Costa Assistant Housing Administrator: Keiko Mercado WEBSITE: https://www.hawaiicounty.gov/departments/office-of-housing TYPE: County OFFICES: Administration: 1990 Kino‘ole Street, Suite 102 (Hilo) Phone: (808) 961-8379; Fax: (808) 961-8685 e-mail: ohcd@hawaiicounty.gov Existing Housing Division:1990 Kino‘ole Street, Suite 102 (Hilo) Phone: (808) 959-4642: Fax: (808) 959-9308 Email: sec8info@hawaiicounty.gov American Job Center Hawai‘i:Waiakea Kai Shopping Plaza (Hilo) 88 Kanoelehua Ave Suite A-204, Hilo, HI 96720 Phone: (808) 935-6527; Fax: (808) 935-6525 West Hawai‘i Civic Center:74-5044 Ane Keohokalole Highway nd (Kona) Floor Phone: 323-4300, Fax: 323-4301 SUMMARY OF SERVICES: Provides rent subsidies, oversees federally funded grants and develops housing projects for elderly, disabled, very low and low income individuals and families. DIVISIONS: Administration: deliverers clerical and accounting services to the entire department for all locations Existing Housing Division (Section 8): maximizes use of existing housing stock within the County by offering households rental assistance and self-sufficiency programs Community Development: facilitates development of project opportunities through community collaboration and data research, policy development and implementation, resource coordination, project development and compliance oversight Grants Management: provides community development opportunities through the use of federal funds through grants and programs; oversees WIOA employment and educational program PROGRAMS OFFERED: 1) Housing Choice Voucher: Eligibility for a housing voucher is determined by the OHCD based on the total annual gross income and family size and is limited to US citizens and specified categories of non-citizens who have eligible immigration status. If you are interested in applying for the programs, contact the OHCD, Existing Housing Division at (808) 959-4642 or by email at sec8info@hawaiicounty.gov. 2) Home Repair Loan Programs: Provides low cost loans to benefit low-and moderate-income homeowners to repair the dwelling unit that they occupy as their primary residence. Applicant must be owner/occupant for at least one year prior to filing a loan application for proposed repairs to the dwelling. A Home Repair Loan Program is also made available for those who live on Hawaiian Homes Land. If you are interested in applying for the programs, contact the OHCD, Existing Housing Division at (808) 959-4642 or by email at sec8info@hawaiicounty.gov. 3) Community Development Block Grant communities including decent housing and suitable living environments for the low and moderate income individuals/families. ACCOMMODATIONS FOR THE DISABLED: Yes. INFORMATION/CERTIFICATES NEEDED WHEN APPLYING: Card, Proof of Disability, Proof of Citizenship. 10 AGENCY: IMMIGRATION INFORMATION OFFICE Immigration Information Specialist: Tulpe Day Immigration Information Assistant: PHONE: (808) 961-8220 TYPE: County FAX: (808) 935-1205 EMAIL: tday@hawaiicounty.gov WEBSITE:https://www.rd.hawaiicounty.gov/immigration-information MAIN OFFICE: Department of Research and Development (R&D) office 25 Aupuni Street, Suite 1301 Hilo, HI 96720 ELIGIBILITY: None. General public with immigration questions. SUMMARY OF SERVICES: Provides immigration information, disseminate immigration applications, certain passport applications, and make referrals to appropriate agency when necessary. SERVICES OFFERED:Please see above summary. ACCOMMODATIONS FOR THE DISABLED: Yes. IF YES, TYPE OF ACCOMMODATIONSAVAILABLE:Wheelchair accessible. INFORMATION/CERTIFICATES NEEDED WHEN APPLYING:None required. CONTACT PERSONS/PHONE NUMBERS: Tulpe Day, Immigration Information Specialist, (808) 961-8220, Cell (808) 443-1540 OUTREACH ONCE A MONTH: Appointments are highly recommended Office of Councilmember Eileen O’hara, 15- Waimea: Office of Councilmember Tim Richards, 64- 96743. Available to meet constituents on the 2nd Friday of each month. West Hawai‘i: Call Tulpe Day, (808) 961-8220. Available to meet constituents on the 3rd Friday of each month. 95-2. Available to meet constituents on the 4th Friday of each month. 11 AGENCY: MASS TRANSIT AGENCY, HAWAI‘I COUNTY MTA MassTransit Administrator: Victor Kandle PHONE: (808) 961-8744 TYPE: County TDD/TTY: 711 through Relay Service FAX: (808) 961-8745 EMAIL: heleonbus@hawaiicounty.gov WEBSITE:https://www.heleonbus.hawaiicounty.gov/ MAIN OFFICE: KAILUA-KONA OFFICE: MAILING ADDRESS: 2299 Ho‘olaulima Road 74-5044 Ane Keohokalole Hwy 25 Aupuni Street Hilo, HI 96720 D, Kailua-Kona, HI 96740 Hilo, HI 96720 ELIGIBILITY: General Public. SUMMARY OF SERVICES: Operates County island-wide bus system (Hele-On) and Paratransit Service (Hele-On Kako‘o) and provides Shared-Ride Taxi Program in Hilo. Additionally, funds specialized demand response services operated by -Kona. SERVICES OFFERED: Provides island- -on items are free. Paratransit services within one-mile corridor of fixed routes in Hilo, Kailua-Kona and Pahoa. Flex route services in Waimea, Fern Acres, Fern are free on paratransit and flex routes. A low cost Shared-Ride Taxi Program is also available in Hilo with participating taxi companies. Contact the Mass Transit Agency for detailed information. ACCOMMODATIONS FOR THE DISABLED: Yes. INFORMATION/CERTIFICATES NEEDED WHEN APPLYING:Yes. CONTACT PERSONS/PHONE NUMBERS: Victor Kandle, Mass Transit Administrator, (808) 961-8555 Kasie Kailikea, Transit Program Manager, Fixed Route Programs, (808) 961-8744, option 3 Tiffany Kai, Transit Program Manager, Paratransit and Demand Response Programs, (808) 961-8744, option 3 12 AGENCY: MAYOR’S ‘I COUNTY Chairperson: PHONE: (808) 961-8600 TYPE:County FAX: (808) 961-8603 WEBSITE: www.hcoahawaii.org MAIN OFFICE: Hawai‘i County Office of Aging Aging and Disability Resource Center 1055 Kino‘ole Street, Suite 101 Hilo, HI 96720-3872 ELIGIBILITY: N/A. SUMMARY OF SERVICES: Advises the Mayor on all matters related to persons with disabilities. The committee reviews and recommends actions, and provides guidelines to improve the quality of life for people with disabilities living in the County of Hawai‘i. SERVICES OFFERED:N/A. ACCOMMODATIONS FOR THE DISABLED: Yes. If you require access accommodations to participate in a Mayor’s Committee on People with Disabilities meeting, please contact the Hawai‘i County Office of Aging at (808) 961-8600 or (808) 935-7888/TTY at least four business days before the meeting. INFORMATION/CERTIFICATES NEEDED WHEN APPLYING: N/A. CONTACT PERSONS/PHONE NUMBERS: Executive on Aging, Vacant, (808) 961-8601 BRANCH OFFICES: Hawai‘i County Office of Aging - Kona West Hawai‘i Civic Center st Floor 74- Kailua-Kona, HI 96740 Phone: (808) 323-4390 Fax: (808) 323-4398 13 AGENCY: NUTRITION PROGRAM, HAWAI‘I COUNTY HCNP Program Director IV: Vacant PHONE: (808) 961-8726 TYPE: County (P&R - EAD) FAX: (808) 961-8709 TTY: (808) 961-8025 EMAIL: nutritionprogram@hawaiicounty.gov WEBSITE: https://www.parks.hawaiicounty.gov/divisions/elderly-activities MAIN OFFICE: 1055 Kino‘ole Street, Suite 102 Hilo, HI 96720-3872 ELIGIBILITY: Congregate Meal clients must be 60 years and older. Home Delivered Meals (Meals on Wheels) clients must be 60 years and older, and be homebound due to illness or disability. SUMMARY OF SERVICES: Provides low cost, nutritionally balanced meals to seniors living in Hawai‘i County. In addition, the Congregate Meals program provides other supportive services, including educational, health, and leisure activities. Transportation may also be provided in select districts. SERVICES OFFERED: The Nutrition Program consists of two separate services: Congregate Meals and Home Delivered Meals (Meals on Wheels). Both services provide lunch Monday through Friday (in most districts), to persons 60 years and older. The suggested contribution per congregate meal is $2.50; the suggested contribution per home delivered meal is $2.50. Congregate meal sites are located in Hilo, Honoka‘a, Kea‘au, Kohala, Kona, Nā‘ālehu, Ocean View, Pāhala, Pāhoa, Pāpa‘aloa, Pa‘auilo, Pepe‘ekeō and Waimea. ACCOMMODATIONS FOR THE DISABLED: Yes. IF YES, TYPE OF ACCOMMODATIONS AVAILABLE: The County of Hawai‘i complies with ADA regulations. INFORMATION/CERTIFICATES NEEDED WHEN APPLYING: Proof of 60+ age ex. senior ID, Hawai‘i State ID, driver’s license. CONTACT PERSONS/PHONE NUMBERS: Vacant, Program Director IV, (808) 961-8726 Katherine Medeiros, Community Service Program Assistant II, (808) 961-8726 TiffanySue Camba, Account Clerk, (808) 961-8726 Deidre Kam, Clerk III, (808) 961-8726 Vacant, Van Driver, (808) 961-8726 14 AGENCY: HAWAI‘I COUNTY OFFICE OF AGING HCOA Executive on Aging: Kauionalani Fukuda PHONE: (808) 961-8600 TYPE: County FAX: (808) 961-8603 EMAIL: hcoa@hawaiiantel.net WEBSITE: www.hcoahawaii.org MAIN OFFICE: Hawai‘i County Office of Aging Aging and Disability Resource Center 1055 Kino‘ole Street, Suite 101 Hilo, HI 96720-3872 ELIGIBILITY: Dependent on program. Please contact office for program eligibility requirements. SUMMARY OF SERVICES: The Office of Aging as the designated Area Agency on Aging develops a comprehensive system of services for older persons in Hawai‘i County. Staff engages in program and systems planning, conduct needs assessments, write grants, administer contracts, develop training programs, manage a senior citizen data base, and perform advocacy functions. SERVICES OFFERED: Major services funded through the Office of Aging include: Caregiver Support, Case Management, Chore, Counseling, Employment, Information and Assistance, Legal, Nutrition, Outreach, Personal Care, Respite, Transportation, Healthy Aging, Elder Abuse and Neglect Awareness/Prevention, and the administration of the Aging and Disability Resource Center. ADRC AGING AND DISABILITY RESOURCE CENTER SUMMARY OF SERVICES: One-stop information, resource and referral service for aging, disability and caregiving. ACCOMMODATIONS FOR THE DISABLED: Yes. IF YES, TYPE OF ACCOMMODATIONS AVAILABLE: Parking, restrooms. INFORMATION/CERTIFICATES NEEDED WHEN APPLYING: None. CONTACT PERSONS/PHONE NUMBERS: Hawai‘i County Office of Aging (HCOA) - Hilo (808) 961-8600, Kona (808) 323-4390 Aging and Disabilities Resource Center (ADRC) - Hilo (808) 961-8626, Kona (808) 323-4392 Disability Parking Placards - Hilo (808) 961-8005, Kona (808) 323-4390 BRANCH OFFICES: Hawai‘i County Office of Aging - Kona Aging and Disability Resource Center West Hawai‘i Civic Center 74-5044 Ane Keohokālole Hwy., Building B, 1st Floor Kailua-Kona, HI 96740 Phone: (808) 323-4390, Fax: (808) 323-4398 15 AGENCY: PARKS AND RECREATION DEPARTMENT, HAWAI‘I COUNTY P&R Director: Clayton Honma Deputy Director: Melissa Samura PHONE/TTY: (808) 961-8311 TYPE: County FAX: (808) 961-8411 EMAIL: parks_recreation@hawaiicounty.gov WEBSITE:https://www.parks.hawaiicounty.gov/home-parks MAIN OFFICE: 101 Pauahi Street, Suite 6 Hilo, HI 96720 ELIGIBILITY: Open to the public. Some eligibility requirements, depending on specific services. SUMMARY OF SERVICES: Provides recreational, educational and social services from pre-schoolers to senior citizens. Also provides park facilities and building facilities for public use. SERVICES OFFERED: See Elderly Activities Division for further details on senior citizens programs. For recreation centers or other P&R numbers, please consult your telephone directory under “Government Offices Listing Guide,” County of Hawai‘i. Frequently called numbers are: Alae Cemetery (808) 961-8311 Ho‘olulu Complex (808) 961-8720 Aquatics (808) 961-8740 Recreation Division (808) 961-8740 Culture and Education Division (808) 961-8706 Veterans Cemetery 1 (808) 961-8311 Elderly Activities Division (808) 961-8708 Veterans Cemetery 2 (808) 961-8311 Elderly Information (808) 961-8777 Veterans Cemetery 3 W. HI. (808) 961-8311 Municipal Golf Course (808) 959-7711 Pana‘ewa Rainforest Zoo & Gardens (808) 959-7224 ACCOMMODATIONS FOR THE DISABLED: Varies with different facilities. PHYSICAL BARRIERS, IF ANY: Varies with different facilities. INFORMATION/CERTIFICATES NEEDED WHEN APPLYING: None CONTACT PERSONS/PHONE NUMBERS: Clayton Honma, (808) 961-8311 Melissa Samura, Deputy Director, (808) 961-8311 16 AGENCY: POLICE DEPARTMENT, HAWAI‘I COUNTY HPD Interim Police Chief: Reed K. Mahuna Deputy Police Chief: PHONE: (808) 935-3311 TYPE: County FAX: (808) 961-8865 EMAIL: copsysop@co.hawaii.hi.us WEBSITE: https://www.hawaiipolice.gov/ or https://www.hawaiicounty.gov/departments/police MAIN OFFICE: 349 Kapi‘olani Street Hilo, HI 96720 ELIGIBILITY: General public SUMMARY OF SERVICES: Provides 24-hour police service islandwide. Other services offered are information and referrals. Additional information and services available at the Hawai‘i Police Department’s website at www.hawaiipolice.com. SERVICES OFFERED: Emergency phone number: (island-wide) 911 Vice Division: (Hilo) 961-2255 Information and Complaints: 935-3311 (Kona) 326-4646 Ext 273 Records: (Hilo) 961-2233 Community Relations: (Hilo) 961-2264 (Kona) 326-4646 Ext 285 (Kona) (No Number in Kona) Firearms: (Hilo) 961-2239 Crime Stoppers: (Hilo) 961-8300 (Kona) 326-4646 Ext 285 (Kona) 329-8181 Community Policing: (Hilo) 961-2350 Traffic Services: 961-2226 (Kona) 326-4646 Ext 259 No charge for services except for certain regulatory fees. ACCOMMODATIONS FOR THE DISABLED: Yes IF YES, TYPE OF ACCOMMODATIONS AVAILABLE: Handicapped parking available in front of Building A, Kapi‘olani Street entrance on the ground level of Building A, entrance from Ululani Street, and in front of Detention Facility, Hualalai Street entrance. INFORMATION/CERTIFICATES NEEDED WHEN APPLYING: Fingerprinting, gun registration. Additional information and services available at the Hawai‘i Police Department’s website at www.hawaiipolice.com. CONTACT PERSONS/PHONE NUMBERS: Major, Robert Wagner, Administrative Services Division, (808) 961-2265 BRANCH OFFICES: (For Business Calls Only) Hilo Headquarters: (see Phone Dir. for Div.) Ka‘ū: 939-2520 Kona: (see Phone Dir. for Div.) Kohala: 889-6540 Honoka‘a: 775-7533 Laupāhoehoe: 962-2120 Kamuela: 887-3080 Puna: 965-2716 17 AGENCY: PROSECUTING ATTORNEY, OFFICE OF Prosecuting Attorney: PHONE: (808) 961-0466 TYPE: County FAX: (808) 961-8908 EMAIL: HawaiiProsecutors@hawaiicounty.gov WEBSITE: https://www.hawaiicounty.gov/departments/prosecuting-attorney MAIN OFFICE: Aupuni Center 655 Avenue Hilo, HI 96720 ELIGIBILITY: No eligibility restrictions; no fees. SUMMARY OF SERVICES: Provide legal services for criminal prosecutions only. Training of law enforcement agencies, victim support and counseling, presentation of criminal cases before the courts. Legal advisor to other government agencies and groups. Support community initiatives that promote crime prevention efforts. SERVICES OFFERED: 1. Legal opinion to other government agencies and community groups regarding the interpretation of criminal laws. 2. Review of investigations conducted by state and county law enforcement agencies. 3. Presentation of criminal cases before the courts of the Third Judicial Circuit and Grand Jury. 4. Training of law enforcement agencies. 5. Victim support and counseling. 6. Information on case progress and referrals to community resources. 7. Explanation of the criminal justice process. 8. Assistance in returning witnesses/victims to testify. 9. Support juvenile delinquency prevention initiatives, family violence prevention initiatives and other community-based efforts. ACCOMMODATIONS FOR THE DISABLED:Yes. INFORMATION/CERTIFICATES NEEDED WHEN APPLYING: None. CONTACT PERSONS/PHONE NUMBERS: , Prosecuting Attorney, (808) 961-0466 Shannon M. Kagawa, First Deputy Attorney, (808) 961-0466 Hilo Victim Assistance Unit, (808) 934-3306 Kona Victim Assistance Unit, (808) 324-1066 BRANCH OFFICES: West Hawai‘i North Hawai‘i West Hawai‘i Civic Center Holomua Center 74-675 Kealakehe Parkway, Kailua-Kona, HI 96740 64-1067 Mamalahoa Hwy, Kamuela, HI 96743 Phone: (808) 322-2552, Fax (808) 322-6584 Phone: (808) 887-3017, Fax (808) 887-3016 18 AGENCY: RESEARCH AND DEVELOPMENT, HAWAI‘I COUNTY R&D Director: Deputy Director: Dennis W.J. Lin PHONE: (808) 961-8366 TYPE: County FAX: (808) 935-1205 EMAIL: chresdev@hawaiicounty.gov WEBSITE:https://www.rd.hawaiicounty.gov/ MAIN OFFICE: 25 Aupuni Street, Suite 1301 Hilo, HI 96720 ELIGIBILITY: General Public SUMMARY OF SERVICES: Responsible for collecting and developing data necessary for managerial and legislative decision making. Promotes sustainable agriculture, tourism, energy, economic development, community development, film, creative industries and Immigration Services. SERVICES OFFERED: Provides leadership in public and private capacity building, including convening, training, technical assistance, researchand funding in the above mentioned areas. No fees assessed for services. No waiting list. Preferred referral procedure: Phone call or in person. ACCOMMODATIONS FOR THE DISABLED: Yes. INFORMATION/CERTIFICATES NEEDED WHEN APPLYING: None. CONTACT PERSONS/PHONE NUMBERS: , Director, (808) 961-8366 Dennis W.J. Lin, Deputy Director, (808) 961-8366 BRANCH OFFICES: West Hawai‘i Civic Center nd 74-5044 Ane Keohoklole Highway, dg. C, 2 Floor Kailua-Kona, HI 96740 Phone: (808) 323-4700 19 AGENCY: SENIOR VOLUNTEER PROGRAM SVP Community Service Program Assistant II: Olivia Tavares PHONE: (808) 961-8730 TYPE: County (P&R - EAD) FAX: (808) 961-8921 TTY: (808) 961-8025 EMAIL: rsvp@hawaiicounty.gov WEBSITE: https://www.parks.hawaiicounty.gov/divisions/elderly-activities MAIN OFFICE: SVP 127 Kamana Street, Room 5 Hilo, HI 96720 ELIGIBILITY: 55 years of age. SUMMARY OF SERVICES: Provide a variety of volunteer opportunities for retired and senior persons aged 55 years and older to participate more fully in the life of their community through significant volunteer services. SERVICES OFFERED: Volunteer opportunities to serve through government and non-profit organizations. ACCOMMODATIONS FOR THE DISABLED: Yes. IF YES, TYPE OF ACCOMMODATIONS AVAILABLE: Program offices are ADA accessible. Upon request, volunteers with disabilities will be placed at sites that have suitable accommodations. INFORMATION/CERTIFICATES NEEDED WHEN APPLYING: None. CONTACT PERSONS/PHONE NUMBERS: Olivia Tavares, CSPA II East Hawai‘i, (808) 961-8730 West Hawai‘i, (808) 323-4320 Vacant, Account Clerk, (808) 961-8730 BRANCH OFFICES: Elderly Activities Division - SVP West Hawai‘i Civic Center 74-5044 Ane Keohokālole Hwy., Building B Kailua-Kona, HI 96740 Phone: (808) 323-4320 Fax: (808) 327-3666 20 Hawai‘i State Agencies County of Hawai‘i - Disabled Parking Office .................................................................. 22 East Hawai‘i Governor’s Representative Office .............................................................. 23 Executive Office on Aging, Hawai‘i State ................................................................. 24-25 Foster Grandparent Program ............................................................................................. 26 Hawai‘i Community College ............................................................................................ 27 Hawai‘i Department of Health, Office of Health Care Assurance, State Licensing Section .................................................................................................. 28 Hawai‘i Fall Prevention Consortium ................................................................................ 29 Hawai‘i Island Case Management Coordination Program ............................................... 30 Hawai‘i Public Housing Authority .................................................................................... 31 Hawaiian Home Lands, Department of ............................................................................ 32 Hilo Medical Center ......................................................................................................... 33 Human Services, Department, Adult Protective and Community Services ... 34-35 Labor and Industrial Relations, Hawai‘i State Hawai‘i District Office ............................. 36 Labor, Department of, Workforce Development Division ............................................... 37 Library System, Hawai‘i State Public .............................................................................. 38 Ombudsmen, Office of the ............................................................................................... 39 Poison Prevention Program .............................................................................................. 40 Office of the Public Defender - .................................................................... 41 Taxation, Department of ................................................................................................... 42 Unemployment Insurance, Hawai‘i State ......................................................................... 43 University of Hawai‘i at Manoa College of Tropical Agriculture and Human Resources - Cooperative Extension Service ..................................................... 44 Veterans Services’, Office of ............................................................................................ 45 Vocational Rehabilitation, State Division of .................................................................... 46 Waipahu Community School for Adults - Hilo Campus ................................................... 47 21 AGENCY: COUNTY OF HAWAI‘I - Administrator’s Name: Kirby Shaw(State of Hawai‘i -Department of Health) Title: Disability and C PHONE:(808) 974-TYPE:State FAX: (808) 586-8129 EMAIL: dcab@doh.hawaii.gov WEBSITE: hawaii.gov/health/dcab/parking MAIN OFFICE: Honolulu, HI 96814 ELIGIBILITY: You may qualify for a Disability Parking (DP) permit if a doctor/APRN who is licensed to practice in Hawai‘i certifies that you have a mobility impairment. You are unable to walk two hundred feet without stopping to rest, due to a diagnosed arthritic, neurological, orthopedic, renal, vascular, or oncological condition; You are unable walk without the use of, or assistance from, a brace, cane, crutch, another person, prosthetic device, wheelchair, or other assistive device; You have restricted breathing due to lung disease to such an extent that your forced (respiratory) volume for one second, (when measured by spirometry), is less than one liter, or the arterial oxygen tension is less than sixty mm/hg on room air at rest; You use portable oxygen; or You have a cardiac condition to the extent that your functional limitations are classified in severity as Class III or Class IV according to the standards set by the American Heart Association. SUMMARY OF SERVICES: To establish a uniform parking system to enhance access and the safety of persons with disabilities which limit or impair their ability to walk, and to conform to 23 CFR Part 1235, chapter 291, part III, HRS. SERVICES OFFERED: Issuance of Disability Parking (DP) permits. ACCOMMODATIONS FOR THE DISABLED: Yes, building and office is ADA compliance. INFORMATION/CERTIFICATES NEEDED WHEN APPLYING: Application Form Certified by Physician and Applicant must present proof of identity. All forms of identification must be current or unexpired. Acceptable forms of identification include: driver’s license, state ID, passport, senior citizen ID, military ID, student ID, ID of a parent or guardian of a minor, Medicare card; notarized affidavit from: a Hawai‘i State or county social service agency, the administrator of a Hawai‘i State or privately owned nursing home, the spouse, an adult relative, a friend, an assistant, or the verifying physician. CONTACT PERSONS/PHONE NUMBERS: Hawai‘i County Office of Aging - Hilo (808) 961-8005, Hawai‘i County Office of Aging - Kona (808) 323-4390 BRANCH OFFICES: County of Hawai‘i - Hilo, 1055 Kino‘ole Street, Suite 101, (808) 961-8005 County of Hawai‘i - Kona, 75-5044 Ane Keohoklole Hwy., , (808) 323-4390 ADDITIONAL COMMENTS: Disability Parking Applications can be obtained on website, County of Hawai‘i Disabled Parking Offices in Hilo and Kona, and through any Hawai‘i Licensed Physician’s Office. Effective 10/1/2010, Long-term (blue) renewals must be done through mail directly to DCAB Honolulu. 22 AGENCY: EAST HAWAI‘I GOVERNOR’S REPRESENTATIVE OFFICE PHONE: (808) 974-6262 TYPE:State FAX: (808) 974-6263 WEBSITE: www.hawaii.gov EAST HAWAI‘I OFFICE: 75 Aupuni Street, Room 103A Hilo, HI 96720 ELIGIBILITY: General Public. SUMMARY OF SERVICES: Serves as Governor’s Representative for East Hawai‘i. SERVICES OFFERED: Governor’s Representative for East Hawai‘i. Provides information regarding legal name change process, pardons, expungements, presents proclamations and commendations, special messages at community Commission referred appointees, assists constituents and public. ACCOMMODATIONS FOR THE DISABLED: Yes INFORMATION/CERTIFICATES NEEDED WHEN APPLYING: Legal name change information can be accessed online at https://ltgov.hawaii.gov/name-change-records/ CONTACT PERSONS/PHONE NUMBERS: Governor’s Representative: East Hawai‘i: (808) 974-6262 West Hawai‘i: (808) 327-4953 Physical address: Captain Cook Civic Center 82- Captain Cook, HI 96704 Phone: (808) 323-4542 Mailing address: P.O. Captain-Cook, HI 96704 23 AGENCY: EXECUTIVE OFFICE ON AGING, HAWAI‘I STATE EOA Director: Caroline Cadirao PHONE: (808) 586-0100 (on O‘ahu) TYPE:State Unit on Aging -island State of Hawai‘i access nu-distance charges. (When prompted, enter 60100# for EOA) from Kauai - (808) 274-3141 from Maui - (808) 984-2400 from Hawai‘i - (808) 974-4000 - 1-800-468-4644 FAX: (808) 586-0185 EMAIL: adrc@doh.hawaii.gov WEBSITE: hawaiiadrc.org OFFICE: No. 1 Capitol District 250 South Hotel Street, Suite 406 Honolulu, HI 96813-2831 ELIGIBILITY: All members of the public. The target groups are: age 60 and older; family caregivers of those aged 60 and older; anyone planning for their own needs after age 60. SUMMARY OF SERVICES:The Executive Office on Aging (EOA) is the designated lead agency for coordination of a statewide system of aging and caregiver support services in the State of Hawai‘i, as authorized by federal and state laws. EOA is the principal office in state government responsible for the performance, development, and control of programs, policies, and activities on behalf of elders. SERVICES OFFERED: The federal Older Americans Act establishes EOA as the state unit on aging to administer federal funding for elderly support services, nutrition services, preventive health services, elder rights protection, and family caregiver support services. Chapter 349 of the Hawai‘i Revised Statutes establishes the Executive Office on Aging as the focal point for all matters relating to older adults’needs and the coordination and development of evidence-based health promotion and disease prevention programs and caregiver support services within the State of Hawai‘i. Other specific programs within EOA include: 1. The provides information, outreach, and advocacy for residents of long-term care facilities to exercise their rights. 2. Senior Medicare Patrol Hawai‘i (SMP Hawai‘i) provides information on how to prevent, detect, and report Medicare fraud, abuse, and billing errors through community outreach and education, and free counseling. 3. Hawai‘i State Health Insurance Assistance Program (Hawai‘i SHIP) provides free health insurance information, education, counseling, and referral for individuals with Medicare (of any age), their families, and caregivers with questions about Medicare, Medicare Advantage, Medigap, and Medicare Part D - prescription drug benefit. To reach a certified counselor, call 1-888-875-9229 or go to www.hawaiiship.org or email at help@hawaiiship.org. (Over) 24 AGENCY: EXECUTIVE OFFICE ON AGING, HAWAI‘I STATE (Page 2)EOA Director: Caroline Cadirao HAWAI‘I’S AGING AND DISABILITY RESOURCE CENTER (ADRC) PHONE: (808) 643-ADRC (2372) WEBSITE: hawaiiadrc.org 1.Healthy Aging Partnership -Empowering Elders (HAP-EE)brings together public and private agencies and service providers to empower older adults to take control of their health through participation in evidence-based health promotion and disease prevention programs. Currently, partners offer the EnhanceFitness program, Chronic Disease Self-Management Program, Cancer Self- Management Program, and Diabetes Self-Management Program. For information in your local area, please contact your county office on aging: Honolulu: (808) 768-7700, Hawai‘i: (808) 961-8600, : (808) 270-7774, Kauai: (808) 241-4470 2. In-Home and Community-Based Services assist older adults to maintain independence and active living in the community. Types of services provided may include adult day care, assisted transportation, attendant care, case management, chore services, congregate meals, home delivered meals, homemaker/housekeeper, information and assistance, legal assistance, nutrition education, personal care, or transportation. For information on eligibility and accessing services in your local area, please contact your county office on aging: Honolulu: (808) 768-7700, Hawai‘i: (808) 961-8600, : (808) 270-7774, Kauai: (808) 241-4470 ACCOMMODATIONS FOR THE DISABLED: Yes. IF, YES, TYPE OF ACCOMMODATIONS AVAILABLE: Wheelchair accessible. INFORMATION/CERTIFICATES NEEDED WHEN: Certificates are not required for most programs. Inquire and apply directly to the specific programs at the phone numbers listed below. CONTACT PERSONS/PHONE NUMBERS: EOA: Caroline Cadirao, Director, (808) 586-0100 John G. McDermott, (808) 586-7268 Senior Medicare Patrol Hawai‘i: (808) 586-7319 on O‘ahu; on the neighbor islands call SMP Hawai‘i toll-free 1-800-296-9422 Hawai‘i State Health Insurance Assistance Program (Hawai‘i SHIP): (808) 586-7299 on O‘ahuand toll-free at 1-888-875-9229 or 1-866-810-4379 TTY Healthy Aging Partnership (HAP-EE) and In-Home and Community-Based Services: contact your county office on aging:Honolulu: (808) 768-7700, Hawai‘i: (808) 961-8600, : (808) 270-7774, Kauai: (808) 241-4470 25 AGENCY: FOSTER GRANDPARENT PROGRAMFGP Program Specialist: PHONE: (808) 933-8635 TYPE:State FAX: (808) 933-8859 MAIN OFFICE: Aging & Disabilities Resource Center 1055 Kino‘ole Street, Suite 201 Hilo, HI 96720 ELIGIBILITY: 55 years of age Income eligibility requirement - determined annually Interest in working with children and youth SUMMARY OF SERVICES:Offers low income older persons an opportunity to serve children and youth ages birth to 21 with special or exceptional needs in a wide variety of settings – agencies, schools 3.15 an hour non-taxable stipend and can work up to 35hours a week. Each Foster Grandparent is required to render service of 5 hours per week or more. For additional benefits and income guidelines, contact program office. SERVICES OFFERED: Enrollees work under the supervision of a counselor or teacher and assist with a variety of activities i.e. literacy, other academics needs and personal needs. Each FGP is given pre- assignment training to prepare them to adjust to their service settings. Following the pre-assignment training, each new Foster Grandparent must have a physical examination with a doctor of their choice, also the fingerprinting has to be done before the training, these at the expense of the Foster Grandparent Program (FGP). These positive results with finalize acceptance into the FGP. ACCOMMODATIONS FOR THE DISABLED: Yes. IF YES, TYPE OF ACCOMMODATIONS AVAILABLE: FGP’s need to be mobile either with walking aides or in some instances personal wheelchairs. PHYSICAL BARRIERS, IF ANY: Varies according to facility. INFORMATION/CERTIFICATES NEEDED WHEN APPLYING:Each FGP must provide original documentation of their personal income. CONTACT PERSONS/PHONE NUMBERS: Coordinator, (808) 933-8635 BRANCH OFFICES: Foster Grandparent Program Department of Human Services 1010 Richards Street, Suite 614, Honolulu, HI 96813 Suzanne Hull, Director, O‘ahu, (808) 832-5167 26 AGENCY: HAWAI‘I COMMUNITY COLLEGE, UNIVERSITY OF HAWAI‘I HAWCC Chancellor: Susan Kazama PHONE: (808) 934-2503 TYPE:State FAX: (808) 934-2501 EMAIL: skazama@hawaii.edu WEBSITE: hawaii.hawaii.edu MAIN OFFICE: 1175 Manono Street Hilo, HI96720-5096 ELIGIBILITY: General public. SUMMARY OF SERVICES: Provides educational programs, courses, and activities to fulfill the educational, training, and community needs. SERVICES OFFERED: Provides educational programs, courses, and activities to fulfill the educational, training, and community needs of the residents as well as the State of Hawai‘i. Degrees offered are: Associate of Arts, Associate of Science, Associate of Applied Science or a Certificate of Achievement in one of 21 vocational programs. ACCOMMODATIONS FOR THE DISABLED: Yes. IF YES, TYPE OF ACCOMMODATIONS AVAILABLE: Wheel chair ramps. PHYSICAL BARRIERS, IF ANY: Depends on building. INFORMATION/CERTIFICATES NEEDED WHEN APPLYING: Depending on program of study, applicants may need to present high school transcripts. BRANCH OFFICES: Hawai‘i CC Plamanui 73--Kona, HI 96740 -Kona, HI 96745-1327 Phone: (808) 969-8800 Hawai‘i Community College 45-539 Plumeria Street, Honoka‘a, HI 96727 Phone: (808) 775-8890 27 AGENCY: HAWAI‘I DEPARTMENT OF HEALTH, OFFICE OF HEALTH CARE ASSURANCE, STATE LICENSING SECTION Section Supervisor: Mr. Justin Lam, R.N. PHONE: (808) 692-7400 TYPE:State FAX: (808) 692-7414 MAIN OFFICE: Kapolei, HI 96707 SUMMARY OF SERVICES PROVIDED BY ALF AND ARCHS/EXPANDED ARCHS AND ELIGIBILITY: Residential living accommodations and services provided, for a fee or fees, to individuals who require assistance with activities of daily living due to physical, mental, and/or emotional conditions. NUMBER OF LICENSED ARCHS AND EXPANDED ARCHS BY AREA: GEOGRAPHIC AREA NUMBER OF HOMES NUMBER OF HOMES IN AREA APPROVED FOR WHEELCHAIR USE Hilo 24 15 Paukaa 0 0 1 0 Pepe‘ 2 1 Kea‘au 6 6 Honoka‘a 1 0 Kamuela 1 1 Waikoloa 0 0 Kailua-Kona 4 4 Captain Cook 2 2 0 0 Discovery Harbor 0 0 0 0 Hawi 0 0 Kapa‘au1 1 NUMBER OF LICENSED ALFS BY AREA: GEOGRAPHIC AREA NUMBER OF ALFSNUMBER OF ALFS IN AREA APPROVED FOR WHEELCHAIR USE Kailua-Kona 1 (Regency Hualalai) 1 ACCOMODATIONS FOR THE DISABLED: Check with the ARCH, Expanded ARCH, or ALF. PHYSICAL BARRIERS, IF ANY: Any ARCH, expanded ARCH, or ALF approved for wheelchair use may accommodate individuals with wheelchairs. However, contact the home for additional information for any restrictions or limitations. FOR ADDITIONAL INFORMATION REGARDING: Admission into an ARCH or Expanded ARCH: Contact the ARCH or Expanded ARCH directly Admission into the ALF: Contact Regency Hualalai directly, 75-181 Hualalai Road, Kailua-Kona, HI, (808) 329-7878 Contact the Office of Health Care Assurance, State Licensing Section Address and Other Contact Information for an ARCH or Expanded ARCH: See health.hawaii.gov/ohca/state-licensing-section/ CONTACT PERSONS/PHONE NUMBERS: Mrs. Chantel Narvaes, State Licensing Section, (808) 692-7400 (O‘AHU) 28 AGENCY: THE HAWAI‘I FALL PREVENTION CONSORTIUM Local Hawai‘i Staff Assistant: Stan Michaels PHONE: Local Phone: (808) 733-9202 TYPE:Staffed-Hawai‘i Department of Health (808) 733-9202(Call for non-emergency questions & education materials) EMAIL: stanley.michaels@doh.hawaii.gov (Non-emergency info & educational materials) WEBSITE: www.nogethurt.hawaii.gov -Hawai‘i Department of Health-EMSIPSB) MAIN OFFICE: MAILING ADDRESS: Emergency Medical Services &Leahi Hospital- Injury Preventi 3675 Ave., Honolulu, HI 96816 ELIGIBILITY: General public and health professionals. SUMMARY OF SERVICES: Mission: To prevent falls of older adults through networking, education, advocacy and resource development. Project planning, brochures and printed materials are available at no charge. SERVICES OFFERED: The Hawai‘i Fall Prevention Consortium provides organizations, professionals, caregivers, advocates and interested individuals who work with (or provide services to) older adults the opportunity to network, share information, collaborate on projects, and promote and advocate for evidence-based practices in fall prevention in order to reduce the incidence and severity of fall injuries in our aging population. The Consortium meets quarterly. ACCOMMODATIONS FOR THE DISABLED: N/A. PHYSICAL BARRIERS, IF ANY: N/A. INFORMATION/CERTIFICATES NEEDED WHEN APPLYING:None. CONTACT PERSONS/PHONE NUMBERS NON-EMERGENCY: Stan Michaels, Hawai‘i Department of Health,(808) 733-9202 (Admin. Contact) Email: stanley.michaels@doh.hawaii.gov MAIN OFFICE: Leahi Hospital-Department of Health 3675 Avenue- Honolulu, HI 96816 Phone: 1-808-733-9320 Website: www.nogethurt.hawaii.gov 29 AGENCY: HAWAI‘I ISLAND CASE MANAGEMENT COORDINATION PROGRAM CMCP Supervisor: Leanne Kihara, Public Health Nursing Supervisor PHONE: (808) 974-6025 TYPE:State FAX: (808) 933-2917 EMAIL: Leanne.Kihara@doh.hawaii.gov WEBSITE: https://health.hawaii.gov/phnb/contact-us/ MAIN OFFICE: MAILING ADDRESS: 75 Aupuni Street, Room 106 P. Hilo, HI 96720 Hilo, HI 96721-0916 ELIGIBILITY: 60 years of age or older, frail and vulnerable. SUMMARY OF SERVICES: Coordinates a wide range of services for the frail/vulnerable seniors through inter-disciplinary teams throughout the island. SERVICES OFFERED: Nursing assessments, consultation, long-term care assessment and follow-up to the frail/vulnerable senior 60 years or older. ACCOMMODATIONS FOR THE DISABLED: Yes. IF YES, TYPE OF ACCOMMODATIONS AVAILABLE: Home visits by nurse. INFORMATION/CERTIFICATES NEEDED WHEN APPLYING: A completed Senior Case Management referral form from agencies or a call from a client or family. Health Insurance information. Home visit by registered nurse for intake. CONTACT PERSONS/PHONE NUMBERS: East Hawai‘i Rebekah Carvalho, Assistant Supervisor, (808) 974-6025, rebekah.carvalho@doh.hawaii.gov 75 Aupuni Street, Ste. 106, Hilo, HI 96720 West Hawai‘i Jasmine Staup, Assistant Supervisor, (808) 322-1500, jasmine.staup@doh.hawaii.gov 791015 Haukapila Road, Kealakekua, HI 96750 30 AGENCY: HAWAI‘ Manager: Mark Sayers PHONE: (808) 933-0474 TYPE:State FAX: (808) 933-0479 TTY: (808) 933-0593 WEBSITE: hpha.hawaii.gov MAIN OFFICE: 600 Wailoa Street Hilo, HI 96720 ELIGIBILITY: Resident of U.S. Not evicted from Public Housing since March 1, 1985; not owe any rent balance to the HPHA; review of any past criminal record; within income/asset limitations and meet the requirements of the “Occupancy Standards.” SUMMARY OF SERVICES: Provide Federal/State rent subsidies; rental units for elderly (62+); handicapped (18+) or disabled (18+) or displaced family (as defined by HPHA). SERVICES OFFERED: Rental Units: Managed by Hilo State Housing Office: Hale Olaloa (Kamana Elderly); Lanakila Homes; ‘ (Elderly). Managed by Hawai‘i Affordable Housing: Hale Hau‘oli (Honoka‘a Elderly); Waikoloa; Ke Kumu Elua;Ke Kumu Ekolu (family); Noelani I and Noelani II (family);Kona-Hale Hookipa (Elderly); Nani Olu Noelani; Ka Hale Kahaluu; Kaimalino; Kealakehe. ACCOMMODATIONS FOR THE DISABLED: Yes. IF YES, TYPE OF ACCOMMODATIONS AVAILABLE: There are ADA units in studios, one bedroom, two and three bedrooms. There are also sight and hearing impaired units. INFORMATION/CERTIFICATES NEEDED WHEN APPLYING: ’s License, Veteran Discharge Documents, Picture I.D., Social Security Card, Doctor’s Certificate for Disabled. CONTACT PERSONS/PHONE NUMBERS: State Housing Office (HPHA):(808) 933- Hawai‘i Affordable Properties, Inc has two locations: Kona (808) 322-1915 and Waimea (808) 887-8130. BRANCH OFFICES: HPHA: None. 31 AGENCY: HAWAIIAN HOME LANDS, DEPARTMENT OFDHHL District Supervisor: Olinda L. Fisher PHONE: (808) 974-4250 TYPE: State FAX: (808) 974-4255 MAIN OFFICE: Hilo, HI 96720 ELIGIBILITY: Lessee must be 50% Hawaiian ancestry and 18 years and older. Applicant must be fully employed to qualify for loan. SUMMARY OF SERVICES: Land management, financial aid, and loans. Loans offered for new homes, repairs, and replacement of homes. SERVICES OFFERED: lease rental. Assistance is offered in all phases of legal documentation, planning, construction, loans, farm, residential, pastoral planning and technical assistance. General leasing of industrial lands are offered to the native Hawaiian first, then to the general public. Loans are disbursed pending availability of funds. ACCOMMODATIONS FOR THE DISABLED: Yes. INFORMATION/CERTIFICATES NEEDED WHEN APPLYING: both parents are required. CONTACT PERSONS/PHONE NUMBERS: Olinda L. Fisher, East Hawai‘i DistrictSupervisor, (808) 974-4250, Fax: (808) 974-4255 James Dupont, West Hawai‘i District Supervisor, (808) 887-6053, Fax: (808) 887-6056 BRANCH OFFICES: Kamuela West Hawai‘i District Office Department of Hawaiian Home Lands P. O, Kamuela, HI 96743 64-756 M Phone:(808)887-6053 Fax: (808) 887-6056 32 AGENCY: HILO MEDICAL CENTER CEO: PHONE: (808) 932-3000 TYPE:State FAX: (808) 974-4746 WEBSITE: www.hmc.hhsc.org MAIN OFFICE: ue Avenue Hilo, HI 96720 ELIGIBILITY: General Public. SUMMARY OF SERVICES: Surgical, medical, 24/7 Level III Trauma Center and emergency services, extended care services, home health services, radiation oncology, intensive care, cardiac careand for outpatient services in Oncology, Primary Care,Cardiology, Orthopedics, Pediatrics,Urology, Neurology, Surgery ENT clinics. SERVICES OFFERED: Provides medical, emergency, extended care services, home health services, and ancillary services. ACCOMMODATIONS FOR THE DISABLED: Yes. INFORMATION/CERTIFICATES NEEDED WHEN APPLYING:Driver’s License or senior ID card. CONTACT PERSONS/PHONE NUMBERS: N/A. DISTRICT HOSPITALS: Kona Community HospitalKa‘ Hospital Hale Ho‘ 79-1019 Haukapila Street 1 Kamani Street45-547 Plumeria Street Kealakekua, HI 96750 Honoka‘a, HI 96727 Phone: (808) 322-9311 Phone: (808) 932-4200Phone: (808) 932-4100 Fax: (808) 322-4488Fax: (808) 928-8980 Fax: (808) 775-9977 Kohala Hospital Ka‘ Rural Health Clinic 54-383 Hospital Road 1 Kamani Street Kapa‘au, HI 96755 P. Phone:(808) 889-6211 Fax: (808) 889-6978 Phone: (808) 932-4205 Fax: (808) 928-2030 33 AGENCY: HUMAN SERVICES, DEPARTMENT, ADULT PROTECTIVE AND COMMUNITY Section Administrator: East Hawai‘i Section: Vacant West Hawai‘i Section: Shanie Jefferies PHONE: East Hawai‘i: (808) 933-8820 TYPE: State West Hawai‘i: (808) 327-6280 FAX:East Hawai‘i: (808) 933-8859 West Hawai‘i: (808) 327-6292 SECTION OFFICES: East Hawai‘i APCSWest Hawai‘i APCS 1055 Kino‘ole Street, Suite 201 75- Hilo, HI 96720 Kailua-Kona, HI 96740-2123 ELIGIBILITY: Medicaid, SSI recipient or financial assistance from the Department and must meet other program related requirements. Protective services without regard to income. SUMMARY OF SERVICES: Adult Protective, Chore and Long Term Care placement services. SERVICES OFFERED: Chore: The program provides essential housekeeping services to enable disabled adults to remain in the community and maintain a stable living arrangement in health and safety. Adult Foster Care: Provides placement and limited short-term case management services to eligible adults who reside in licensed adult residential care homes. Transportation Assistance for Resident Aliens and Naturalized Citizens: Program provides help to eligible individuals who are 60 years of age or older, to return to their homelands outside of the U.S. Adult Protective Services:This program provides crisis intervention without regard to income, including investigation and emergency services to vulnerable adults who are reported to be abused, neglected or financially exploited by others or seriously endangered due to self neglect. A vulnerable adult is anyone 18 years or older with a mental, developmental or physical impairment who is unable to: 1) communicate or make responsible decisions to manage his or her own care or resources; 2) carry out or arrange for essential activities of daily living; or 3) protect oneself from abuse. ACCOMMODATIONS FOR THE DISABLED: Yes (Over) 34 AGENCY: HUMAN SERVICES, DEPARTMENT, ADULT PROTECTIVE AND COMMUNITY Section Administrator: East Hawai‘i Section: Vacant West Hawai‘i Section: Shanie Jefferies INFORMATION/CERTIFICATES NEEDED WHEN APPLYING:Medical report form indicating individuals level of care needs, Social Security card, driver’s license and/or other State identification. CONTACT PERSONS/PHONE NUMBERS: East Hawai‘na, Volcano) Office Duty Worker, (808) 933-8820; West Hawai‘i (Waimea, North & South Kona, Ka‘), (808) 327-6280. OTHER BENEFIT, EMPLOYMENT AND SUPPORT SERVICES DIVISIONS: Financial, Food Stamps and Medical Information: (808) 643-1643 Location: Address:Phone: East Hawai‘i Units: Kulana Naauao 13 Kekaulike Street, Hilo HI 96720 N. Hilo IM Unit I (808) 933-0331 N. Hilo IM Unit II (808) 933-0324 N. Hilo IM Unit III (808) 933-8857 Kino‘ole Shopping Plaza 1990 Kino‘ole Street, Suite 108, Hilo HI 96720 Central First to Work -Job (808) 981-7290 Placement/Training S. Hilo IM Unit I (808) 981-2754 S. Hilo IM Unit II (808) 981-2758 S. Hilo IM Unit III (808) 981-2800 West Hawai‘i Units: Honoka‘a (808) 775-8854 Ka‘ ‘ (808) 939-2421 KohalaKapa‘au(808) 889-7141 N. Kona Kailua(808) 327-4980 S. KonaCaptain Cook(808) 323-7573 Med-Quest Division: - Quest & Medicaid) E. Hawai‘i 88 Kanoelehua Avenue, Room 107, Hilo (808) 933-0339 W. Hawai‘i 75-5591 Palani Road, Suite 3004, Kailua (808) 327-4970 Social Services Division: Foster Grandparent Program 1055 Kino‘ole Street, Suite 201, Hilo(808) 933-8820 35 AGENCY: ‘I STATE DLIR HAWAI‘I DISTRICT OFFICE Labor Programs Field Manager: Rian Sato PHONE: (808) 974-6464 TYPE:State FAX: (808) 974-6460 WEBSITE: labor.hawaii.gov EMAIL:DLIR.DCD.Hilo@hawaii.gov MAIN OFFICE: 75 Aupuni Street, Room 108 Hilo, HI 96720 ELIGIBILITY: None. SUMMARY OF SERVICES: Enforces labor laws for the State of Hawai‘i, TDI, Worker’s Compensation, health care, occupational health and safety, wage and hour, payment of wages, child labor, and the Fair Employment Practices Act, and Chapter 104. SERVICES OFFERED:Worker’s compensation (injury arising out of and in the course of employment or by disease proximately caused by or resulting from nature of employment); TDI (non-occupational injury or illness); prepaid health care; unpaid wages; minimum wage; overtime; child labor (permits under 18 years); unlawful suspension or discharge; wages and hours of employees on public works contracts and family leave law. Inspect and enforce Occupational Safety and Health laws, rules, and regulations in places of employment. ACCOMMODATIONS FOR THE DISABLED: Yes. Auxiliary aids and services are available upon requestto individuals with disabilities. TDD/TTY Dial 711 then ask for (808) 586-8866. A request for a reasonable accommodation(s) should be made no later than ten working days prior to the needed accommodation(s). INFORMATION/CERTIFICATES NEEDED WHEN APPLYING:th document required for completion of minor’s work permit (14-15 year olds). CONTACT PERSONS/PHONE NUMBERS: Rian Sato, Labor Programs Field Manager, (808) 974-6464 Lydra Mukai, Labor Law Enforcement Specialist, (808) 974-6472 Vacant, DC Enforcement Specialist, (808) 974-6464 Willow Swenson, WC Facilitator, (808) 974-6464 BRANCH OFFICES: DLIR West Hawai‘i District Office, 81-990 Haleki‘i Street, Room 2087, Kealakekua, HI 96750 Telephone: (808) 322-4808 Fax: (808) 322-4813 36 AGENCY: & INDUSTRIAL RELATIONS, DEPARTMENT OF, WORK FORCE DLIR DEVELOPMENT DIVISION Hawai‘Vacant PHONE: (808) 981-2860 TYPE: State FAX: (808) 981-2880 EMAIL: Denise.L.Pacheco@hawaii.gov MAIN OFFICE: 1990 Kino‘ole Street, Suite 101 Hilo, HI 96720 ELIGIBILITY: General public legally permitted to work in the U.S. Some programs require meeting income guidelines. SUMMARY OF SERVICES: Counseling, testing, labor market information, resume preparation, referral to jobs, job development, pre- employment workshops, computerized registration and referral to other supportive services, senior community service and employment program (SCSEP). SERVICES OFFERED: Assists applicants in employment and training needs. Provides services through a resource center with Internet capabilities for job search. Provides pre-employment workshops. Caters to special applicant groups such as veterans, unemployment insurance claimants, seasonal farm workers, dislocated workers, economically disadvantaged, older Americans 55 and older and general population at large. Resource Center available for online job search related activities at no cost. ACCOMMODATIONS FOR THE DISABLED: Yes. INFORMATION/CERTIFICATES NEEDED WHEN APPLYING:Social Security number. CONTACT PERSONS/PHONE NUMBERS: Hilo:Denise L. Pacheco, Hilo Office Manager, (808) 935-6594 Kona: Thomas Au, Kona Office Supervisor, (808) 327-4770 LOCALOFFICES: Hilo: 1990 Kino‘ole Street, Suite 101, (808) 981-2860, Fax: (808) 981-2880 Kona:74-, (808) 327-4770, Fax: (808) 327-4774 37 AGENCY: ‘ Administrator:Stacey Aldrich(O‘ahu) PHONE: (808) 933-8890(Hilo Public Library)TYPE: State FAX: (808) 933-8895(Hilo Public Library) WEBSITE: www.librarieshawaii.org MAIN OFFICE: Hilo, HI 96720 ELIGIBILITY: General public. Must be registered and have a library card to borrow materials and to access the Internet. SUMMARY OF SERVICES: Provides informational and recreational materials for all ages and interests. Provides access to computers and the Internet. SERVICES OFFERED: Provides books, magazines, newspapers, videos, DVDs, cassettes, CDs,use of microfilms, and computer databases; provides materials for information, education, and recreation. Provides Physically Handicapped for eligible persons. Provides access to all materials listed in the statewide database via intra- free. Enhanced services are available on a fee basis. Self-service copiers are available at all branches. Fines are assessed for damaged, lost, or overdue materials. Provides computer and Internet access with a valid library card. ACCOMMODATIONS FOR THE DISABLED: Yes. INFORMATION/CERTIFICATES NEEDED WHEN APPLYING:Driver’s license or photo ID and proof of local mailing address if applying for a resident card. Address: Phone: BRANCH OFFICES: Hilo (Melissa Lundell)300 808-933-8890 North Kohala (Angela Weisner) 54-3645 Akoni Pule Hwy., Kapa‘au, HI 96755 808-889-6655 Honoka‘a (Jonathan Roach) 45-‘a, HI 96727 808-775-8881 Kailua-Kona (Chezlani Casar, TA) 75--Kona, HI 96740 808-327-4327 Kea‘au (Maxine Aki) 16-571 Kea‘au-‘au, HI 96749 808-982-4281 Kealakekua (Judith Andrews) 81-6619 Hwy., Kealakekua, HI 96750 808-323-7585 35-2065 Old 808-962-2229 18-1235 Volcano Hwy., Mt. View, HI 96771 Mt. View (Vicky Perry) 808-968-2322 95-5669 Hwy.‘u, HI 96772 ‘ 808-939-2442 96-3150 Pikake St Maelene Kaapana, TA) 808-928-2015 15-- 808-965-2171 67- Thelma Parker (Pamela Akao) 808-887-6067 Justin Rajkowski, Head of Adult Services, Hilo, (808) 933-8890, Justin.Rajkowski@librarieshawaii.org 38 AGENCY: Ombudsman: Robin K. Matsunaga PHONE: 974-4000 (Toll Free); ext. 70770 TYPE: State FAX: ext. 70773 TTY: ext. 70774 EMAIL: complaints@ombudsman.hawaii.gov WEBSITE:ombudsman.hawaii.gov MAIN OFFICE: MAILING ADDRESS: ‘ 465 S. King Street, 4th Floor Honolulu, HI 96813 Honolulu, HI 96813 ELIGIBILITY: General Public. SUMMARY OF SERVICES: Investigates complaints regarding any action or inaction by any officer, employee, or agency of the executive branch of the state or county governments. SERVICES OFFERED: 1. Impartially investigates complaints against state and county administrative agencies without charging a fee. 2. Investigates your complaint in an independent, and where appropriate, confidential manner. 3. If any investigation reveals that the administrative agency acted in a mistaken, arbitrary, unfair or illegal manner, can work with the agency to correct the problem. 4. Although essentially a complaint investigation agency, will try to answer questions relating to state and county governments or refer client to the appropriate source for an answer (I&R) ACCOMMODATIONS FOR THE DISABLED: Yes. INFORMATION/CERTIFICATES NEEDED WHEN APPLYING:None. CONTACT PERSONS/PHONE NUMBERS: Duty Analyst, (808) 974-4000 ext. 7-0770 BRANCH OFFICES: None. Hawai‘i County residents may call toll free, 974-4000 (ext. 70770); TTY - ext.70774; (Fax - ext. 70773). 39 AGENCY: THE POISON PREVENTION PROGRAM Local Hawai‘i Staff Assistant: Stan Michaels PHONE: Local Phone: (808) 733-9202 TYPE:Hawai‘i Department of Health National Hotline - (24 hour response for Poison Emergency) 1-800-222-1222 (808)733-9202(Call fornon-emergency questions & education materials) EMAIL: stanley.michaels@doh.hawaii.gov (Non-emergency info & educational materials) WEBSITE: rmpdc.org/EmergencyPage.aspx (E-The Rocky Mountain Poison & Drug Center) MAIN OFFICE: MAILING ADDRESS: Emergency Medical Services &Leahi Hospital- 3675 Ave., Honolulu, HI 96816 ELIGIBILITY: General public and health professionals. SUMMARY OF SERVICES: National Hotline available 24 hours, Local voice mail also available to leave messages for educational materials. SERVICES OFFERED: 1. Poison prevention education to the general public. Hotline, magnets, stickers, posters. ACCOMMODATIONS FOR THE DISABLED: N/A. PHYSICAL BARRIERS, IF ANY: N/A. INFORMATION/CERTIFICATES NEEDED WHEN APPLYING:None. CONTACT PERSONS/PHONE NUMBERS NON-EMERGENCY: Stan Michaels, Hawai‘i Department of Health,(808) 733-9202(Admin. Contact) Email: stanley.michaels@doh.hawaii.gov MAIN OFFICE: The Rocky Mountain Poison & Drug Center Third Floor Denver, CO 80204 Phone: 1-800-222-1222 (toll free) Website: www.rmpdc.org 40 AGENCY: - Supv. Deputy Public Defender: Keith S. Shigetomi PHONE: (808) 974-4571 TYPE: State FAX: (808) 974-4574 MAIN OFFICE: 1130 N. Nimitz Hwy., A254 Honolulu, HI 96817 James S. Tabe, Public Defender ELIGIBILITY: General Public. Office of the Public Defender reviews financial conditions of client and determines eligibility. Represents juvenile and adult law violators who are charged with “jailable” offenses; and persons being involuntary committed to mental health or outpatient treatment. SUMMARY OF SERVICES: Provides legal assistance for persons 1) who are defendants in a criminal case, request an attorney’s assistance, but cannot afford to hire an attorney, 2) Juveniles who are charged in Family Court with criminal law violations or with status offenses, or 3) whom the State of Hawai‘i seeks involuntarily to commit to a psychiatric hospital. SERVICES OFFERED: Program objective: Provide criminal defense services for persons who cannot afford a lawyer. Charges must be “jailable”. Need 7-10 working days to determine if qualifies. ACCOMMODATIONS FOR THE DISABLED: Yes. INFORMATION/CERTIFICATES NEEDED WHEN APPLYING:Driver’s license, state ID, any document relating to case; may also need pay stubs and tax returns. HILO OFFICE: 275 Ponahawai Street, Suite 201 Hilo, HI 96720 Phone: (808) 974-4571, Fax: (808) 974-4574 Keith S. Shigetomi, Supv. Deputy Public Defender KONA OFFICE: 75-1000 Henry Street, Ste 209 Kailua-Kona, HI 96740 Phone: (808) 327-4650, Fax: (808) 327-4651 Ann S, Datta, Supervisor 41 AGENCY: DEPARTMENT OF TAXATION, HAWAI‘I DISTRICT OFFICE Hawai‘i District Tax Manager: Duquesne Hulihee PHONE: (808) 974-6321 TYPE:State FAX: (808) 974-6300 EMAIL: Tax.Hilo.Office@hawaii.gov WEBSITE: https://tax.hawaii.gov/ MAIN OFFICE: State of Hawai‘i Department of Taxation 75 Aupuni Street, Room 101 Hilo, HI 96720 ELIGIBILITY: General Public. SUMMARY OF SERVICES: Responsible for the collection of state taxes and provides information and assistance on various tax types and forms. SERVICES OFFERED: Provides assistance to the general public that is required to report gross income and other emoluments subject to the Hawai‘i Taxesasadministered by the Department of Taxation. ACCOMMODATIONS FOR THE DISABLED: Yes. IF YES, TYPE OF ACCOMMODATIONS AVAILABLE: Upon request. INFORMATION/CERTIFICATES NEEDED WHEN COMING FOR ASSISTANCE: Picture I.D. (driver’s license, State ID, etc.) BRANCH OFFICES: Kona 82-6130 Captain Cook, HI 96704 Phone: (808) 323-4597 42 AGENCY: UNEMPLOYMENT INSURANCE, HAWAI‘I STATE UI Kathy Perry PHONE: (808) 974-4086 TYPE:State FAX: (808) 974-4085 MAIN OFFICE: 1990 Kino‘ole Street, Suite 101 Hilo, HI 96720 ELIGIBILITY: General Public. SUMMARY OF SERVICES: Provides unemployment financial benefits up to 26 weeks. SERVICES OFFERED: Eligibility Requirements: 1) Must have worked in at least two quarters in the base period. 2) ACCOMMODATIONS FOR THE DISABLED: Yes. INFORMATION/CERTIFICATES NEEDED WHEN APPLYING:Social Security card, driver’s license, bank account / routing number. CONTACT PERSONS/PHONE NUMBERS: Kathy Perry, (808) 322-4836 Patti Kaneshiro, Hilo Claims Supervisor, (808) 974-4318 BRANCH OFFICES: Kona Unemployment Insurance Division, Kona 81-990 Haleki‘i Street, Room 2090, Kealakekua, HI 96750 Mailing Address: , Kealakekua, HI 96750 Phone: (808) 322-4822 Fax: (808) 322-4828 How to apply: File over the internet at uiclaims@hawaii.gov 43 AGENCY: UNIVERSITY OF HAWAI‘I AT MANOA - COLLEGE OF TROPICAL AGRICULTURE AND HUMAN RESOURCES -COOPERATIVE EXTENSION SERVICE Hawai‘i County Administrator: Mathews PHONE: (808) 969-8201 TYPE: State (U of H) FAX: (808) 981-5211 WEBSITE: https://www.ctahr.hawaii.edu/Hawaii/Contact.aspx EMAIL:krec@hawaii.edu MAIN OFFICE: 875 Komohana Street Hilo, HI 96720 ELIGIBILITY: General Public. SUMMARY OF SERVICES: Provides consultation and technical assistance in agriculture, nutrition, consumer affairs, home management, pesticides, leadership development, and health education. Coordinates 4-H program. SERVICES OFFERED: Provides classes and technical assistance in agriculture, gardening, nutrition, consumer affairs, home management, pesticides, leadership development, and health education. Coordinates 4-H program and various Family Community Education (FCE) Homemaker’s Club. ACCOMMODATIONS FOR THE DISABLED: Yes. INFORMATION/CERTIFICATES NEEDED WHEN APPLYING:None. CONTACT PERSONS/PHONE NUMBERS: Mathews, Hawai‘i County Administrator, (808) 969-8261 BRANCH OFFICES: Kona (Kainaliu), (808) 322-4892, konaces@hawaii.edu Kamuela,(808) 887-6183, kamuela1@hawaii.edu 44 AGENCY: STATE OF HAWAI‘I; OFFICE OF VETERANS’ SERVICES VS Anthony Silva, VSC -Supervisor(808) 369-3536 Kelcie K. Figueira, VSC – Supervisor - Hilo-(808) 369-3538 Diane Ramsay, VSC -Kona-(808) 844-6664 PHONE: (808) 369-3538 TYPE:State FAX: (808) 933-0317 WEBSITE:https://dod.hawaii.gov/ovs/contact/ HAWAI‘I ISLAND BRANCH:MAILING ADDRESS: -A 1304 Kekuanaoa Street, Room L-102 Hilo, HI 96720 Hilo, HI 96720-4568 ELIGIBILITY: Veterans of the Armed Forces of the United States, their qualified dependents and un- remarried surviving spouses. SUMMARY OF SERVICES: Information, referral, and support to veterans, qualified dependents, or un-remarried surviving spouses to Veterans Affairs. Counseling and support in matters pertaining to the Department of Defense. Support in gathering veteran records from the National Archives and Records Administration. SERVICES OFFERED: Support for veterans’ concerns; information on burial benefits for qualified veterans and their dependents in the Hawai‘i County Veterans Cemeteries located in Hawai‘i County. Short-term counseling; information and referral on veterans benefit resources, assist with VA claims process, to include application forms, appeals process, letter interpretation; discharge upgrade; legal name change; and outreach services. ACCOMMODATIONS FOR THE DISABLED: Yes. INFORMATION/CERTIFICATES NEEDED WHEN APPLYING:Discharge documents (DD-214 or equivalent), marriage certificate, Social Security number, military retirement records (military pay letter). CONTACT PERSONS/PHONE NUMBERS: Lyndie Michioka, Office Assistant, (808) 369-3538 BRANCH OFFICES: O‘ahu (Headquarters) Kaua‘iMaui, Moloka‘ John P. Alamodin, Director Kelle Raitz, VSC Darren Eugenio, VSC Anthony Silva, VSC Cheryl Guzikowski, VSC 459 Patterson Rd., E-Wing, Rm. 1-A103‘e, HI 96766 333 Dairy Rd., Suite 201-A Honolulu, HI 96819-1522 Phone: (808) 369-3535 Kahului, HI 96732 Phone: (808) 433-0426 Fax: (808) 241-3818 Phone: (808) 369-3540 Fax: (808) 433-0385Fax: (808) 873-3147 45 AGENCY: Derek Inaba PHONE: (808) 974-6444 V/T TYPE:State FAX: (808) 974-6450 MAIN OFFICE: 75 Aupuni Street, Suite 110 Hilo, HI 96720 ELIGIBILITY: To be determined eligible you must: 1. have a physical or mental impairment which constitutes or results in a substantial impediment to employment; and 2. require VR services to prepare for, secure, retain, or regain employment; and 3. be presumed able to benefit from VR services in terms of an employment outcome. SUMMARY OF SERVICES: Vocational Rehabilitation (VR) is a State-Federal partnership program that provides services to enable eligible individuals with disabilities to achieve gainful employment and economic self-sufficiency. SERVICES OFFERED: Services are individualized and may includecounseling, training, restoration (mental or physical), job placement, and follow-up to eligible persons with disabilities. ACCOMMODATIONS FOR THE DISABLED: Yes. INFORMATION/CERTIFICATES NEEDED WHEN APPLYING:Name, address, birthdate, Social Security number, disability. CONTACT PERSONS/PHONE NUMBERS: Derek Inaba, (808) 974-6444 BRANCH OFFICES: Kona Kuakini Tower 75-5722 Kuakini Hwy., Suite 213 Kailua-Kona, HI 96740 Phone: (808) 323-0025 46 AGENCY: WAIPAHU COMMUNITY SCHOOL FOR ADULTS -HILO CAMPUS (Formerly known as Hilo Community School for Adults) Administrator: Chad H. Okinaka (Vice Principal) PHONE: (808) 974-4100 TYPE: State FAX: (808) 974-6170 EMAIL: hiloreg@wcsa.k12.hi.us WEBSITE:https://www.wcsahawaii.org/ MAIN OFFICE: 155 W. Hilo, HI 96720 ELIGIBILITY: General Public; age 18 years and older. SUMMARY OF SERVICES: Provides a program of non-college level adult education courses. SERVICES OFFERED: English as a second language courses; high school diploma completion courses, and special interest classes. ACCOMMODATIONS FOR THE DISABLED: Limited. PHYSICAL BARRIERS, IF ANY: None. INFORMATION/CERTIFICATES NEEDED WHEN APPLYING:Social Security Government issued ID Number. CONTACT PERSONS/PHONE NUMBERS: Cindy Iwata, Registrar, (808) 974-4100 47 Hawai‘i Federal Agencies Internal Revenue Service ...................................................................................... 49 Social Security Administration ............................................................................. 50 ....... 51 Veterans Affair, Department of, Hilo Vet Center ................................................. 52 Veterans Affair, Regional Office - Honolulu ....................................................... 53 48 AGENCY: INTERNAL REVENUE SERVICE IRS PHONE: 1-800-829-1040 TYPE:Federal If you require face-to-face service call 1-844-545-5640 to schedule an appointment. WEBSITE: www.irs.gov MAIN OFFICE: Prince Kuhio Federal Honolulu, HI 96850-4992 ELIGIBILITY: General Public. SERVICES PROVIDED: Account Inquiries (help with letters, notices and levies on your wages or bank account) Adjustments (changes to tax account information or payments) Alien Clearances (Sailing Permits) Application for Taxpayer Assistance Order (ATAO) Copies of Tax Returns & Transcripts (Usually available for current year and three prior years) Help with preparing Form 2290 (Heavy Vehicle Use Tax) Multilingual Assistance (over 150 languages translated) Payments/Payment Arrangements Procedural Inquiries Solutions to Tax Issues Tax Forms (based on availability) Tax Law Assistance (answers related to your individual Federal Tax Return) Taxpayer Identification Numbers *Does Not Accept Cash Payments ACCOMMODATIONS FOR THE DISABLED: Yes. PHYSICAL BARRIERS, IF ANY: None. No seating (Hilo). INFORMATION/CERTIFICATES NEEDED WHEN APPLYING: Generally, individual’s Social Security number or employer ID number, whichever is applicable, Photo ID, and Power of Attorney, if required. CONTACT PERSONS/PHONE NUMBERS: Tax Payers Service Division: 1-800-829-1040 Form orders: 1-800-829-3676 Teletax Recorded Tax Info: 1-800-829-4477 Automated Refund Information: 1-800-829-4477 Hours for appointment only services in Hilo & Honolulu are 8:30 a.m. to 4:30 p.m., closed for lunch 12:30 p.m.-1:30 p.m. (844) 545-5640 BRANCH OFFICES: Hilo: Hilo Lagoon Center, 101 Aupuni St., Suite 228 (No phone calls, by appointment.) ., Rm 1-128, Honolulu, HI 96850, appointment only 8:30 a.m. to 4:30 p.m., closed for lunch 12:30 p.m.-1:30 p.m. Maui: 2200 Main Street, Wailuku, HI 96793. Open Wednesday’s only, appointment only 8:30 a.m. to 4:30 p.m., closed for lunch 12:30 p.m.-1:30 p.m. 49 AGENCY: SOCIAL SECURITY ADMINISTRATIONSSA Manager: William Vidaurre Supervisor: Sean Douglas PHONE: 1-800-772-1213 TYPE: Federal WEBSITE: www.ssa.gov MAIN OFFICE: 111 E. Puainako, Suite 710 Hilo, HI 96720 ELIGIBILITY: Varies according to program applying. SUMMARY OF SERVICES: Administers social security, supplemental security income, programs island-wide. Office hours 8:30 a.m. to 3:30 p.m. Wednesday 8:30 a.m. to 11:30 a.m. SERVICES OFFERED: Administers social security and SSI programs. Guidelines are: (as of 01/06). SOCIAL SECURITY MEDICARESSI Age: 62 years or older 65 years or disabled 65 years; disabled or blind Income: varies None varies Resources: None None Residence: U.S. citizen or LAPR 5 years if alien U.S. citizen Service Fee: None 135.5 None Doc. needed: Photo ID Health Insurance card Photo ID/LAPR card If employed: Income statements Rent receipts Payroll vouchers VA claim no. Workmen’s comp., TDI, Retirement funds, etc. ACCOMMODATIONS FOR THE DISABLED: Yes. CONTACT PERSONS/PHONE NUMBERS: Phone hours are the same as our business hours. 1-855-572-4860 50 AGENCY: OUTPATIENT CLINIC PHONE: (808) 935-3781 TYPE:Federal FAX: (808) 935-3783 WEBSITE: www.va.gov MAIN OFFICE: 45 Mohouli Street Hilo, HI 96720 ELIGIBILITY: Any veteran with honorable or under honorable conditions discharge and meets income requirements. SUMMARY OF SERVICES: Provide primary health and mental health care to eligible veterans using available resources. Primary Health Care means non-emergent care with stable chronic health problems or minor acute illnesses. SERVICES OFFERED: Provides physical assessments, treatments, and follow-up care for minor acute or stable chronic conditions. Health screening, patient education, and procurement of medication are available for authorized care. Post Primary Care for eligible veterans. Mental health services available, including substance abuse counseling. ACCOMMODATIONS FOR THE DISABLED: Yes. Automatic door to clinic. Disabled parking stalls available. INFORMATION/CERTIFICATES NEEDED WHEN APPLYING:DD214 - Report of Separation (not necessary but preferred) CONTACT PERSONS/PHONE NUMBERS: Hendrika Ulrich, Program Support Assistant, (808) 935-3781 Hendrika.Ulrich@va.gov OUTPATIENT CLINICS: Kaua‘ 73-5618 Maiau St Suite C200 203 Ho‘ohana Street, Suite 303 4485 Pahe‘e Street, Suite 150 Kailua-Kona, HI 96740 Kahului, HI 96732 ‘e, HI 96766 Phone: (808) 329-0774 Phone: (808) 871-2454 Phone: (808) 246-0497 51 AGENCY: VETERANS AFFAIR, DEPARTMENT OF, HILO VET CENTER Director:Denise Link PHONE: (808) 969-3833 TYPE: Federal FAX: (808) 969-2025 MAIN OFFICE: 70 Lanihuli Street, 102 Hilo, HI 96720 8:00 a.m. to 4:30 p.m., Monday-Friday for appointments ELIGIBILITY: Legislation passed by Congress and signed into law by the President, changes eligibility for Vet Center services (Public Law 104-262), and extends definition of the Vietnam era for war zone veterans (P.L. 104-275). Vet Centers serve veterans from the following periods of hostilities. All eras of war zone veterans including: Vietnam War (Feb 28, 1961 to May 7, 1975), Korean War (June 27, 1950 to July 27, 1954, eligible for the Korean Service Medal), World War II (Three eligible categories: European-African-Middle Eastern Campaign Medal from Dec. 7, 1941 to Nov. 8, 1945), Asiatic-Pacific Campaign Medal from Dec. 7, 1941 to Mar. 2, 1946, or American Campaign Medal from Dec. 7, 1941 to Mar. 2, 1946.) Vietnam era veterans not in the war zone: August 5, 1946 to May 7, 1975 (eligible until January 1, 2000, remain eligible.) Lebanon (Aug. 25, 1982 to Feb. 26, 1984), Grenada (Oct. 23, 1983 to Nov. 21, 1983), Panama (Dec. 20, 1989 to Jan. 31, 1990), Persian Gulf (Aug. 2, 1990 to-), Somalia (Sept. 17, 1992 to- to present). Global War on Terrorism (Iraq, Kuwait, Afghanistan, surrounding waters). SUMMARY OF SERVICES: Individual counseling, group counseling, marital and family counseling, sexual trauma counseling, information and referrals to community and local DVA resources, discharge upgrade and military record acquisition assistance. SERVICES OFFERED: Sexual trauma and harassment counseling for veterans for both sexes, all eras. Center services include individual readjustment counseling, referral for benefits assistance, group readjustment counseling, liaison with community agencies, marital and family counseling, substance abuse information and referral, job counseling and placement, sexual trauma counseling and community education. (See VHA DIRECTIVE 97-0002, Jan. 9, 1997 for eligibility.) ACCOMMODATIONS FOR THE DISABLED: Yes. No elevator - ground floor only. Two disabled parking stalls locatedat parking area. Automatic door provided. INFORMATION/CERTIFICATES NEEDED WHEN APPLYING: DD214 - Report of Separation. CONTACT PERSONS/PHONE NUMBERS: Denise Link, LCSW, (808) 969-3833 BRANCH OFFICES: Kona Vet Center, Hale Ku‘i Plaza, Suite 207, 73-4976 Kamanu Street Kailua-Kona, HI 96740, (808) 329-0574 -2523, (808) 242-8667 Kaua‘‘e, HI 96766-1061, (808) 246-1163 Honolulu Vet Center, 1680 Kapi‘olani -3700, (808) 973-8387 52 AGENCY: VETERANS AFFAIRS REGIONAL OFFICE - HONOLULU Supv. Public Contact: Eric Gaskin PHONE: 1-800-827-1000 (Neighbor Isles) TYPE: Federal (Dept. of Veterans Affairs) FAX: 1-808-433-0381 MAIN OFFICE: Veterans Affairs Regional Office -Honolulu Honolulu, HI 96820-1420 ELIGIBILITY: Veterans, certain dependents, and survivors. SUMMARY OF SERVICES: Provides information and referral services, education, training, medical assistance, compensation for services connected illnesses and injuries, pension for totally disabled wartime veterans, and burial benefits. SERVICES OFFERED: Provides information and referral services, education, training, medical assistance, compensation for services connected illnesses and injuries, pension for totally disabled wartime veterans, and burial benefits. ACCOMMODATIONS FOR THE DISABLED: Yes, wheelchair accessible. IF YES, TYPE OF ACCOMMODATIONS AVAILABLE: Entrance and Restrooms wheelchair accessible. INFORMATION/CERTIFICATES NEEDED WHEN APPLYING: Discharge certificates, form DD214, marriage certificates, birth certificates of children, VA claim number, and Social Security number. CONTACT PERSONS/PHONE NUMBERS: Christopher McNair, (808) 433-0554 (808) 433-0507 Pctc.vbahon@va.gov Military Sexual Trauma Coordinator Express Coach Women’s Veterans Coordinator Former Prisoners of War Coordinator Work Study Coordinator (808) 433-0517 Timothy Madjeski (808) 433-0544 Minority Veterans Coordinator Timothy.Madjeski@va.gov Homeless Coordinator Fully Developed Claim Coordinator Elderly Coordinator (808) 433-0556 OEF/OIF Coordinator (808) 433-3870 Casualty Officer Jim Wilson, (808) 265-2075 James.Wilson2@va.gov Fiduciary Examiner BRANCH OFFICES: Hilo Voc Rehab Office Kahului Voc Rehab Office 891 Ululani Street 203 Ho‘ohana Street 222 Chanlan Santo Papa Street Hilo, HI 96720 Kahului, HI 96732Agana, Guam 96910 Phone: (808) 961-3413Phone: (808) 873-9426Phone: (671) 472-7217 53 Private Agencies AARP ............................................................................................................................................................... 55 Aloha Independent Living Hawai‘i .................................................................................................................. 56 Aloha Medical Supplies & Services ................................................................................................................. 57 Aloha United Way 211 .................................................................................................................................... 58 Alu Like Inc. - Hawai‘i Island Center .............................................................................................................. 59 Alzheimer’s Association - Aloha Chapter ....................................................................................................... 60 American Cancer Society ................................................................................................................................. 61 American Diabetes Association ........................................................................................................................ 62 American Heart Association, Western States Affiliates ................................................................................... 63 American Lung Association of Hawai‘i ........................................................................................................... 64 American Red Cross Hawai‘i County .............................................................................................................. 65 Apria Healthcare .............................................................................................................................................. 66 Arc of Hilo, The ............................................................................................................................................... 67 Arc of Kona, The ............................................................................................................................................. 68 ............................................................................................................................... 69 ............................................................................................................... 70 ........................................................................................................................................ 71 Child and Family Service ................................................................................................................................. 72 Direct Link ....................................................................................................................................................... 73 ....................................................................................... 74 Hale Anuenue Restorative Care Center ........................................................................................................... 75 H -Kohala Health ............................................................................ 76 -Kohala Health/Satellite Office o-Kohala Health. ..... 77 Hawai‘i County Economic Opportunity Council ............................................................................................. 78 Hawai‘i Island Adult Care, Inc., (HIAC) - Caregiver Connection ................................................................... 79 Hawai‘i Island Adult Care, Inc., (HIAC) - Hilo Adult Day Center ................................................................. 80 ........................................................................................................ 81 Hawai‘i Island Realtors .................................................................................................................................... 82 Hawai‘i Island Humane Society ....................................................................................................................... 83 Hawai‘i Medical Association (HMA) .............................................................................................................. 84 Hawai‘i Medical Service Association (HMSA) ............................................................................................... 85 Hope Services Hawai‘i, Inc. ............................................................................................................................. 86-89 Hawai‘i Care Choices (formerly Hospice of Hilo) .......................................................................................... 90 Hospice of Kona .............................................................................................................................................. 91 ....................................................................... 92 Island o .................................................................................................................... 93 Kama‘aina Healthcare Services (DLMC INC.) ............................................................................................... 94 Kona Adult Day Center, Inc. ............................................................................................................................ 95 Ku‘ikahi Mediation Center ............................................................................................................................... 96 Legacy Hilo Rehabilitation & Nursing Center ................................................................................................. 97 Legal Aid Society of Hawai‘i .......................................................................................................................... 98 Liberty Dialysis - Hawai‘i An Affiliated Company Of Fresenius Kidney Care ............................................... 99 Life Care Center of Hilo .................................................................................................................................. 100 Life Care Center of Kona ................................................................................................................................. 101 Mastercare, Inc. ................................................................................................................................................ 102 Metrocare Hawai‘i - Plus .................................................................................................................................. 103 National Kidney Foundation of Hawai‘i ........................................................................................................... 104 North Hawai‘i Community Hospital ................................................................................................................ 105 North Hawai‘i Hospice, Inc. ............................................................................................................................ 106 ‘Ohana Health Plan .......................................................................................................................................... 107 Regency Hualalai ............................................................................................................................................. 108 Rocky Mountain Poison & Drug Center, The .................................................................................................. 109 Salvation Army, The - Hilo Temple Corps ...................................................................................................... 110 Services for Seniors, Inc. ................................................................................................................................. 111 Tutu’s House, a program of Friends of the Future ........................................................................................... 112 Ultimacare ........................................................................................................................................................ 113 Unitedhealthcare Medicare Solutions / Unitedhealthcare Community Plan .................................................... 114 Yukio Okutsu State Veterans Home ................................................................................................................ 115 54 AGENCY: AARP PHONE: 1-866-295-7282 TYPE: Private (Non-Profit) 1-888-687-2277 (our AARP) FAX: (808) 536-2882 WEBSITE: www.aarp.org/hi EMAIL: hiaarp@aarp.org MAIN OFFICE: STATE OFFICE ADDRESS: National Headquarters 1001, Suite 625 601 E. Street Honolulu, HI 96813 Washington, DC 20049 ELIGIBILITY: Persons 50 years of age and over may join local chapter if they have membership in the National Organization. Under 50 years of age can be an associate member, attend local chapters and receive The , AARP - The Magazine. SUMMARY OF SERVICES: Wide range of services and benefits on the Federal, State, and Local level. Write to the AARP National andbook.” AARP 1-888-687-2277 number will get you in touch with many valuable benefits. SERVICES OFFERED: Local chapters offer educational talks, entertainment, activities, and meeting friends. Also, national members have access to an exceptionally wide range of benefits and services: NRTA Division membership, AARP - The values, VISA card, investment program, automobile insurance, volunteer opportunities, AARP Driver Safety Program, health insurance and special initiatives, employment rights, and State and Federal legislation actions. ACCOMMODATIONS FOR THE DISABLED: Yes. Most meeting facilities are handicapped accessible. INFORMATION/CERTIFICATES NEEDED WHEN APPLYING:Age for national membership. For local membership, the national membership card. Associate membership requires the same. See application online www.aarp.org. CONTACT PERSONS/PHONE NUMBERS: AARP, 1-866-295-7282 55 AGENCY: ALOHA INDEPENDENT LIVING HAWAI‘I PHONE: (808) 339-7297 TYPE:Private (Non-Profit) FAX: (800) 385-2454 EMAIL: info@AlohaILHawaii.org WEBSITE: www.AlohaILHawaii.org MAIN OFFICE: ADRC 1055 Kino‘ole Street, Suite 202 Hilo HI 96720 ELIGIBILITY: Individuals of any age with a significant permanent disability. SUMMARY OF SERVICES: Agency mission is dedicated to providing independent living programs and services for persons with disabilities in Hawai‘i. SERVICES OFFERED: 1) Information & Referral (Staff will provide information and referral to community resources); 2) Peer Counseling (Offering Adult & Youth Support Groups); 3) Advocacy (Consumer/Individual Advocacy); 4) Independent Living Skills (Instruction in life skills and achieving goals). 5) Transition (Assisting with transition from health care facility back to the community and assisting youth transition to employment or higher education). ACCOMMODATIONS FOR THE DISABLED: Accessible. Agency does outreach, will go to client. INFORMATION/CERTIFICATES NEEDED WHEN APPLYING:Client is required to do a Request for Service and if eligible, an Intake will be done with an Independent Living Specialist. CONTACT PERSONS/PHONE NUMBERS: Big Island Staff 1055 Kino‘ole Street, Suite 202 Hilo, HI 96720 Phone: (808) 339-7297 BRANCH OFFICE: O‘ahu Pearl City, HI 96782 56 AGENCY: ALOHA MEDICAL SUPPLIES & SERVICES President: Patrick Velis PHONE: (808) 323-3313 TYPE:Private FAX: (808) 322-9281 EMAIL: Patrick@911aloha.com WEBSITE: 911aloha.com MAIN OFFICE: MAILING ADDRESS: 81-6Hwy. 81- Kealakekua, HI 96750 Kealakekua, HI 96750 ELIGIBILITY: None. SUMMARY OF SERVICES: Oxygen and durable medical equipment, mobility aids. SERVICES OFFERED: Rental and sales of oxygen and home medical equipment, bath safety. ACCOMMODATIONS FOR THE DISABLED: Yes. IF YES, TYPE OF ACCOMMODATIONS AVAILABLE: Disabled parking, street-level access. INFORMATION/CERTIFICATES NEEDED WHEN APPLYING:Medical insurance cards, medical P.O.A if applicable, RX if applicable (Prescription). CONTACT PERSONS/PHONE NUMBERS: Siobhan Malady, (808) 887-2828 - Waimea 57 AGENCY: ALOHA UNITED WAY 211 UW Program Supervisor211: Kingslay Zelee PHONE: 2-1-1 (toll free Statewide) TYPE: Non-Profit 1-877-275-6569 (toll free number) FAX: (808) 599-7712 EMAIL: info211@auw.org WEBSITE:www.auw211.org MAIN OFFICE: Honolulu, HI 96817 ELIGIBILITY: General public. SUMMARY OF SERVICES: 2-1-1 is a free, confidential service offered statewide for people who need help connecting with health and human services. Easily find information and referrals on everything from crisis intervention and counseling to parenting classes, childcare, domestic violence programs, food pantries and more. SERVICES OFFERED: Call, Chat, Text, Email: Monday-Friday, 7:00 a.m.-5:00 p.m. (Except on observed holidays) Web access available 24/7. ACCOMMODATIONS FOR THE DISABLED: N/A Available via phone or internet. INFORMATION/CERTIFICATES NEEDED WHEN APPLYING:None. CONTACT PERSONS/PHONE NUMBERS: Kingslay Zelee,Program Supervisor 211, (808) 543-2265 Sai Mauai, Program Supervisor Jennifer Pecher, Sr. Director, 211 Community Response, (808) 543-2262 58 AGENCY: ALU LIKE INC. - HAWAI‘I ISLAND CENTER President/CEO: Mervina K. M. Cash-Kaeo PHONE: (808) 961-2625Employment & Training Program TYPE: Private (Non-Profit) (808) 895- FAX: (808) 961-2625 EMAIL: info@alulike.org WEBSITE:alulike.org MAIN OFFICE: 32 Kino‘ Hilo, HI 96720 ELIGIBILITY: Primarily serves Native Hawaiians, but also serves Native Americans and Alaska Natives depending on program; eligibility requirements may differ from program to program. (No blood quantum requirement) SUMMARY OF SERVICES: Agency mission is to “Kokua Hawaiian Natives who are committed to achieving their potential”. To carry out the mission; projects and objectives focus on four areas: Social development, Education, Employment, and Economic development. SERVICES OFFERED: 1) Employment and Training 2) Kupuna Program/Elderly Services ACCOMMODATIONS FOR THE DISABLED: Yes. PHYSICAL BARRIERS, IF ANY: Ramp on Puna side of building; physically challenged individuals may call for more suitable arrangements and for more information on accommodations. INFORMATION/CERTIFICATES NEEDED WHEN APPLYING:Required information documents may vary pending on program (birth certificate, Social Security card, picture ID, income verification). Call for information and assessment. Walk-ins accepted. CONTACT PERSONS/PHONE NUMBERS: Carla Kurokawa, Employment and Training Manager, (808) 961-2625, cakurok@alulike.org Manager, rabento@alulike.org BRANCH OFFICES: Mervina K. M. Cash-Kaeo, President/CEO, mecashk@alulike.org ALU LIKE, Inc. 550 Paiea Street. Suite 226 Honolulu, Hi 96819 (808) 535-6705 Kupuna Program site, (808) 960-7320; Central Administrative Offices, (808) 535-6700 (O‘ahu). Five island centers: Kaua‘i, O‘ahu, Moloka‘i, Maui, and Hawai‘i, 8:00-4:30 p.m. Monday-Friday. 59 AGENCY: ALZHEIMER’S ASSOCIATION – HAWAI‘I Executive Director: LJ Duenas PHONE: (808) 591-2771 or 24/7 Helpline (800) 272-3900 TYPE: Private (Non-Profit) FAX: (808) 591-9071 EMAIL: alohainfo@alz.org WEBSITE: https://www.alz.org/hawaii/ MAIN OFFICE: Honolulu, HI 96813 ELIGIBILITY: Individuals with Alzheimer’s disease and related dementias, their families, caregivers (family, private or public), professional health care workers, senior group; community groups, businesses and the general public. SUMMARY OF SERVICES: Education, research, advocacy, and support services for persons, families, and caregivers of Alzheimer’s disease and related disorders. SERVICES OFFERED: Information & Referral to Chapter services and community resources; care consultations (e.g. supportive office visits, home visits, field visits, drop-ins); education and training for family caregivers, physician and allied health professional, statewide network of neighborhood support groups, Trial Match (clinical trials matching service); 24/7 Helpline 1-800-272-3900. ACCOMMODATIONS FOR THE DISABLED: Yes. IF YES, TYPE OF ACCOMMODATIONS AVAILABLE: Wheelchair accessible. Will engage signer for hearing impaired. INFORMATION/CERTIFICATES NEEDED WHEN APPLYING:None. CONTACT PERSONS/PHONE NUMBERS: LJ Duenas, Executive Director, (808) 591-2771 Ivy Castellanos, Director of Programs, (808) 518-6653 -6649 Cindy Fowler, Kaua‘i Regional Coordinator, (808) 518-6655 Cindy Fowler, Maui Regional Coordinator, (808) 518-6650 Gina Plummer, Program Manager, Oahu, (808) 518-6651 60 AGENCY: AMERICAN CANCER SOCIETY ACS PHONE: (800) 227-2345 TYPE:Non-Profit FAX: (808) 439-6396 MAIN OFFICE: 2370 Nuuanu Ave Honolulu, HI 96817 SUMMARY OF SERVICES: To improve the lives of people with cancer and their families through advocacy, research, and patient support-ensuring everyone has an opportunity to prevent, detect, treat, and survive cancer. SERVICES OFFERED: The American Cancer Society in Hawai‘i offers a wide range of free services to support cancer patients and their families. This includes the Clarence T.C. Ching Hope Lodge in Honolulu, which provides free lodging for those traveling for treatment, the Road To Recovery program offering free rides to medical appointments, and 24/7 access to a cancer helpline and live chat. In addition to direct services, ACS Hawai‘i engages the community through events like Relay For Life and the Honolulu Hope Gala, volunteer opportunities, and advocacy efforts to improve cancer-related policies across the state. ACCOMMODATIONS FOR THE DISABLED: Yes. INFORMATION/CERTIFICATES NEEDED WHEN APPLYING:Date of diagnosis and in active treatment at the time of registration or shortly after. CONTACT PERSONS/PHONE NUMBERS: Cherelle Momohara Development Coordinator (808) 439-6396 cherelle.momohara@cancer.org P.O. Hilo, HI 96720 61 AGENCY: Executive Director -Hawai‘i: Naomi Manuel PHONE: (808) 764-3348 TYPE: Private (Non-Profit) 1-800--800-342-2383) - Diabetes Information & Action Line FAX: N/A EMAIL: ADAHawaii@diabetes.org WEBSITE:www.diabetes.org/hawaii Community Connection: Search for diabetes resources in your area, like medical care, advocacy, mental health care, nutrition education, and so much more. https://diabetes.findhelp.com/ FACEBOOK: www.facebook.com/ADAHawaii MAIN OFFICE: (Mail Only) we work remote 1670 Makaloa S Honolulu, HI 96814 ELIGIBILITY: General public. SUMMARY OF SERVICES: Provides educational services for individuals, the public, and professionals. Offers an overnight keiki camp for keiki living with diabetes. SERVICES OFFERED: Educational programs, adult and children support groups, workshops and free online mail Living With Type 2 Diabetes program, and access to care advocacy. ACCOMMODATIONS FOR THE DISABLED: N/A INFORMATION/CERTIFICATES NEEDED WHEN APPLYING:None. CONTACT PERSONS/PHONE NUMBERS: Naomi Manuel, Executive Director -Hawai‘i (808) 764-3348 62 AGENCY: AMERICAN HEART ASSOCIATION, WESTERN STATES AFFILIATES Operations Manager: PHONE: (808) 377-6630 TYPE:Private (Non-Profit) FAX: (808) 524-0556 EMAIL: ahahawaii@heart.org WEBSITE: www.heart.org LOCAL:https://www.heart.org/en/affiliates/hawaii/welcome-to-hawaii OAHU OFFICE: American Heart Association 707 Richards Street, Suite 615 Honolulu, HI 96813 ELIGIBILITY: General public. SERVICES OFFERED: Local website contains information about training at local training centers, health education materials for the community, heart-healthy recipes, online support network, heart and stroke disease resources, workplace wellness, special events such as the annual Heart Walk, volunteer and internship opportunities. ACCOMMODATIONS FOR THE DISABLED: N/A. PHYSICAL BARRIERS, IF ANY: N/A. INFORMATION/CERTIFICATES NEEDED WHEN APPLYING:None. CONTACT PERSONS/PHONE NUMBERS: Heather Hassett, Operations Manager, (808) 377-6630 HAWAI‘I OFFICES: West Hawai‘i Lisa Philips, W. HI Dir West Hawai‘i Division Pawai Center 74- Kailua-Kona, HI 96740 Phone: (808) 329-0783 Fax: (808) 329-0784 63 AGENCY: AMERICAN LUNG ASSOCIATION IN HAWAI‘I Executive Director: Kahala HowserPedro Haro PHONE: (808) 537-5966 TYPE: Private, non profit FAX: (808) 537-5971 EMAIL: Kahala.Howser@lung.org, alahawaii@lung.org WEBSITE: https://www.lung.org/ MAIN OFFICE: Honolulu, HI 96813 ELIGIBILITY: General public; lung patients. SUMMARY OF SERVICES: Provides community and patient education on diseases such as asthma, bronchitis, emphysema, tuberculosis, and other lung disorders. Also provides assistance in quitting smoking and minimizing problems from air pollution. SERVICES OFFERED: Education, information and referral for asthma, emphysema, lung disease, and tobacco related issues, and other lung disorders. Also provides assistance in quitting smoking and minimizing problems from air pollution. ACCOMMODATIONS FOR THE DISABLED: Depends on location. PHYSICAL BARRIERS, IF ANY: INFORMATION/CERTIFICATES NEEDED WHEN APPLYING:None. CONTACT PERSONS/PHONE NUMBERS: Kahala Howser, Executive Director, (808) 537-5966 64 AGENCY: AMERICAN RED CROSS HAWAI‘I COUNTY : Debbie Weeks PHONE: (808) 935-8305, 217-0805 cell TYPE:Private (Non-Profit) FAX: EMAIL: Martin.moran4@redcross.org, CHHonoluluHIInfo@redcross.org WEBSITE: https://www.redcross.org/local/hawaii/about-us/locations.html MAIN OFFICE: 355 Kino‘ole Street Hilo, HI 96720 ELIGIBILITY: General Public. SUMMARY OF SERVICES: The Red mission is to prevent and alleviate human suffering by mobilizing the power of volunteers and the generosity of donors. We do this by coming to the aid of disaster victims, teaching people how to save lives, and providing emergency communication between deployed military service members and their families in times of crisis. SERVICES OFFERED: Disaster response to victims of natural or manmade disasters and assisting those affected with their immediate emergency needs (food, clothing, temporary housing, crisis counseling). Disaster preparedness to the community through presentations and presence at events. Emergency communication for members of the Armed Forces and their families. Training programs such as first aid/CPR. ACCOMMODATIONS FOR THE DISABLED: No. PHYSICAL BARRIERS, IF ANY: Office is not open daily and has restricted access. Staff is only available by appointment. INFORMATION/CERTIFICATES NEEDED WHEN APPLYING:None. CONTACT PERSONS/PHONE NUMBERS: For services, call (808) 935-8305 65 AGENCY: APRIA HEALTHCARE Manager: Mike Hollis PHONE: (808) 969-1211 TYPE:Private FAX: (808) 935-7615 EMAIL: Mike_Hollis@apria.com WEBSITE: www.apria.com MAIN OFFICE: Hilo, HI 96720 ELIGIBILITY: N/A. SUMMARY OF SERVICES: Oxygen, Sleep Therapy, Negative Pressure Wound Therapy, Non-Invasive Ventilation Therapy, Respiratory Medication. SERVICES OFFERED: Same as above. ACCOMMODATIONS FOR THE DISABLED: Yes. IF YES, TYPE OF ACCOMMODATIONS AVAILABLE: Parking, Street level access, free home delivery. INFORMATION/CERTIFICATES NEEDED WHEN APPLYING: CONTACT PERSONS/PHONE NUMBERS: BRANCH OFFICES: Apria Pearl City Apria Kahului 98-720 Kuahao Place Pearl City, HI 96782 Kahului, HI 96732 Phone: (800) 232-2549Phone: (808) 871-4267 66 AGENCY: ARC OF HILO, THE President andCEO: Robert Efford PHONE: (808) 935-8534 TYPE: Private (Non-Profit) FAX: (808) 934-7714 EMAIL: refford@hiloarc.org, info@hiloarc,org WEBSITE: www.arcofhilo.org MAIN OFFICE: Hilo, HI 96720 ELIGIBILITY: Youth, adults and seniors who are developmentally disabled and/or physically challenged. SUMMARY OF SERVICES: Information and referral, employment, job counseling, training and placement. Housing assistance and Medicaid Waiver services. SERVICES OFFERED: School-to-work youth transition, employment services, Adult Day Health program, community support services, low income housing. ACCOMMODATIONS FOR THE DISABLED: Yes. INFORMATION/CERTIFICATES NEEDED WHEN APPLYING: . CONTACT PERSONS/PHONE NUMBERS: Robert Efford, President and CEO, (808) 464-6111. 67 AGENCY: ARC OF KONA, THE President/CEO: Michele Ku PHONE: (808) 323-2626 TYPE:Private (Non-Profit) FAX: (808) 323-9444 EMAIL: michele@arcofkona.org WEBSITE: www.arcofkona.org MAIN OFFICE: MAILING ADDRESS: 81- Kealakekua, HI 96750 Kealakekua, HI 96750 ELIGIBILITY: Referral. SUMMARY OF SERVICES: Menu of individualized supports and services to support and assist people with disabilities to increase their independence, integrate more fully into the community, and live self-determined lives. SERVICES OFFERED: Full range of services and supports including Vocational Rehabilitation and Medicaid Waiver Home and ACCOMMODATIONS FOR THE DISABLED: Yes. IF YES, TYPE OF ACCOMMODATIONS AVAILABLE: Physical accessibility, TDD for deaf and hard of hearing, sign language classes, and attitudinal barriers are addressed. INFORMATION/CERTIFICATES NEEDED WHEN APPLYING:Must be referred by State DOH, or Division of Vocational Rehabilitation for services. Private pay also available. CONTACT PERSONS/PHONE NUMBERS: Michele Ku, (808) 323-2626 x102 Tira Kamaka, (808) 775-1090 BRANCH OFFICES: Honoka‘a Kohala 45-539 Plumeria Street, Room 202 & 203 54-388 Honoka‘a, HI 96727 Kapa‘au, HI 96755 Phone: (808) 775-1090Phone: (808) 889-1120 Hilo Ocean View 92-1804 Keaka Pkwy Hilo, HI 96720 Ocean View, HI 96737 Phone: (808) 936-1928Phone: (808) 326-7044 68 AGENCY: HOME HEALTH CARE Administrator:Ephraim Manasseh Valencia, Director PHONE: (808) 933-1702 TYPE:Private FAX: (808) 969-9894 EMAIL: WEBSITE: www.bayadahomecare.org MAIN OFFICE: 1255 Avenue, Suite 200 Hilo, HI 96720 ELIGIBILITY: Individuals from Keiki to Kupuna needing services ranging from Companionship and Housekeeping to Skilled Nursing. ‘i County Office on Aging, Quest Expanded Access Insurances, the Veterans Administration and others. We work with individuals who do not have a payor source to help manage the cost of in home care. SUMMARY OF SERVICES: We provide services including Companionship, Homemaker, Personal Care and Skilled Care. (not skilled nursing at the moment) SERVICES OFFERED: Companionship / Homemaker Personal Care Nursing HousekeepingMonitor Vital Signs Laundry Dressing Tube Feeding Shopping GroomingTrach Care Meal Perpetration Transferring Medication Management Escort Ambulation IV Treatments Companion ToiletingWound Care ACCOMMODATIONS FOR THE DISABLED: Yes. Client are seen in their own home. The office is accessible. PHYSICAL BARRIERS, IF ANY: No. INFORMATION/CERTIFICATES NEEDED WHEN APPLYING: CONTACT PERSONS/PHONE NUMBERS: (808) 933-1702 BRANCH OFFICES: We service the entire island. 69 AGENCY: Chief Executive Officer:Dr. Hannah Preston-Pita, Psy.D, Ed, D. CSAC PHONE: (808) 969-9994 TYPE: Private (Non-Profit) FAX: (808) 969-7570 EMAIL: Hannah.Preston-Pita@bisac.com MAIN OFFICE: 16-179 Melekahiwa Street Kea‘au, HI 96749 ELIGIBILITY: Male and female adolescents and adults with co-occurring or substance use disorders. SUMMARY OF SERVICES: Adult behavioral health outpatient substance abuse treatment services (alcohol and/or drug treatment services and adolescent outpatient & adolescent school based substance abuse treatment services). Therapeutic living program services for gender specific homes (males, females, moms and their babies) and live 24 hours a day, 7 days a week in a clean and sober environment while attending substance abuse treatment services for their alcohol and/or drug abuse addiction. 2) Psychological services provided at our Hilo and Kea‘au Sites for all ages. CONTACT PERSONS/PHONE NUMBERS: Dr. Hannah Preston-Pita, Chief Executive Officer, (808) 969-9994 Ext. 828 Channtal Hollins, Compliance and Contract Manager, (808) 969-9994 Ext 835 BRANCH OFFICES: Hilo Kea‘au Outpatient Treatment Administrative Office (Substance Abuse and Mental Health) (Substance Abuse and Mental Health) 16-179 Melekahiwa Street Hilo, HI 96720 Kea‘au, HI 96749 Phone: (808) 935-4927 Phone: (808) 969-9994 Fax: (808) 934-8067Fax: (808) 969-7570 70 AGENCY: Administrator:Steven Pavao PHONE: (808) 775-7245 TYPE:Private (Non-Profit) FAX: (808) 775-0211 EMAIL: bcenter2@hawaiiantel.net WEBSITE: brantleycenter.org MAIN OFFICE: MAILING ADDRESS: 45-370 Ohelo Road P. Honoka‘a, HI 96727 Honoka‘a, HI 96727 ELIGIBILITY: 18 years or older with a State certified disability, or 16 years or older participating in a high school work transition program. SUMMARY OF SERVICES: Vocational evaluations, training, and job placement services. Independent living skills training, social skills training, and skills in accessing community resources. SERVICES OFFERED: Vocational evaluations, occupational skills training, personal adjustment training, job-seeking skills training, competitive job placement services and follow-up services, psycho-educational classes, independent living skills training, social skills training, and training in accessing community resources. ACCOMMODATIONS FOR THE DISABLED: Yes. INFORMATION/CERTIFICATES NEEDED WHEN APPLYING: Picture I.D. with Social Security number, recent (within 1 year) psychological exam, recent (within 1 year) . CONTACT PERSONS/PHONE NUMBERS: Director of Operations,(808) 775-7245 or (808) 775-7246 71 AGENCY: CHILD AND FAMILY SERVICE East Hawai‘i Director: Christine Terry PHONE: (808) 969-7798 or (808) 935-2188 (Hilo) TYPE: Private (Non-Profit) (808) 323-2664 (Kona) 24 HourDomestic Violence: (800) 799-7233 24 Hour Domestic Abuse Shelter: (808) 959-8864 (Hilo) or (808) 322-7233 (Kona) 24 Hour Suicide & Crisis: (800) 753-6879 FAX: (808) 961-2073 HILO: KONA: 1045A Avenue81- Hilo, HI 96720 P. ELIGIBILITY: Depending on the Program. PROGRAMS OFFERED: Crisis Mobile Outreach Therapeutic Respite Home Sexual Abuse Treatment Therapeutic Crisis Home Alternatives to Violence Intensive In-Home Transitional Living (Hilo) Multi-Systemic Therapy Family Strengthening Services (Hilo) Functional Family Therapy Domestic Violence Advocacy Strong Families Home Visiting Domestic Violence Shelter Transitional Family Home Domestic Violence Survivor Services For more information and/or to schedule an appointment, please call the main office. Walk-in crisis counseling for domestic violence victims and/or assistance in obtaining a Temporary Restraining Order (TRO) is also available. (Hilo) ACCOMMODATIONS FOR THE DISABLED: Yes. PHYSICAL BARRIERS, IF ANY:None(Hilo). None (Kona). INFORMATION/CERTIFICATES NEEDED WHEN APPLYING:Certificates helpful for welfare application and personal uses, but not necessary. CONTACT PERSONS/PHONE NUMBERS/BRANCH OFFICES: Christine Terry, East Hawai‘i Director, (808) 345-7310 72 AGENCY: DIRECT LINK Principal Officer: Chad Ogata PHONE: (808) 966-6145 TYPE:Private (locally owned & operated) FAX: (808) 443-0276 EMAIL: aloha@DirectLink911.com WEBSITE: www.DirectLink911.com/hawaii58382 MAIN OFFICE: Hilo, HI 96720 ELIGIBILITY: General public (including Medicaid, HMSA, ‘Ohana & United Health Care) SUMMARY OF SERVICES: Direct Link is a Personal Emergency Response System \[PERS\], which connects to a land-line phone, and provides emergency help at the touch of a button. The system consists of a 2-way voice system and a professional call center available 24 hours per day, 365 days a year. In an emergency, the call center will take the appropriate action based on the situation. With Direct Link, you can ask for help from a neighbor or family member; getting the help you need without a 911 call. If you cannot communicate with the call center, emergency services are dispatched. This system helps keep our loved ones safe in their own homes for as long as possible without giving up their independence. At the same time, it provides peace of mind for the caregivers/family members. Other types of systems available: PERS using cellular technology (for those without landlines but have cellular network service available). Please call to inquire as new technology changes are occurring at a rapid pace. SERVICES OFFERED: Rental of system console (includes 2 waterproof personal help buttons) with comprehensive, local (on- island) assistance including: personalized installation of equipment, testing of audio and range, data collection & instruction, monthly reminders for testing. ACCOMMODATIONS FOR THE DISABLED: N/A. PHYSICAL BARRIERS, IF ANY: N/A. INFORMATION/CERTIFICATES NEEDED WHEN APPLYING:List of contact people with current phone numbers; if Medicaid client, need preauthorization from MD/Service Coordinator. CONTACT PERSONS/PHONE NUMBER: Chad Ogata, (808) 966-6145 (call & ask about additional services and special discounts, which may be available) 73 AGENCY: THE - PHONE: (808) 933-6030/(808) 322-1418 TYPE: Non-Profit FAX: (808) 934-0701/(808) 322-7373 EMAIL: info@hawaiifoodbasket.org WEBSITE: www.hawaiifoodbasket.org MAIN OFFICE: Hilo Warehouse & Administrative Offices 40 Holomua Street Hilo, HI 96720 Kona Warehouse 73-4161 Ulu Wini Place Kailua-Kona, HI 96740 ELIGIBILITY: Partner Agencies-501©(3) SUMMARY OF SERVICES: i Island's sole food bank with offices and warehouses in Hilo and Kona. As an island wide supplemental food network, we collect, aggregate and distribute nutritious, high-quality food to low income households, the working poor, the disabled, the ill, senior citizens, children’s programs and other charitable organizations that serve this population. We also serve as an island-wide direct service emergency food provider in times of disaster. ACCOMMODATIONS FOR THE DISABLED: Yes. INFORMATION/CERTIFICATES NEEDED WHEN APPLYING:N/A. CONTACT PERSONS/PHONE NUMBERS: Administrative office,(808) 933-6030, Email: info@hawaiifoodbasket.org BRANCH OFFICES: Kona Warehouse 73-4161 Ulu Wini Place Kailua-Kona, HI 96740 Phone: (808) 322-1418 Fax: (808) 322-7373 74 AGENCY: HALE ANUENUE RESTORATIVE CARE CENTER Executive Director: Donna Okinaka PHONE: (808) 961-6644 TYPE:Private FAX: (808) 961-6630 EMAIL: Contact_HaleAnuenue@lcca.com WEBSITE: www.lcca.com MAIN OFFICE: 1 Hilo, HI 96720-1202 ELIGIBILITY: Skilled and Intermediate Nursing Level of Care. SUMMARY OF SERVICES: Licensed nursing staff, provides 24-hour skilled and intermediate care including assistance with dressing, bathing, walking, eating, pain management, wound care and the administration of medication. SERVICES OFFERED: Long-term care, in-patient and out-patient rehabilitation (physical, occupational and speech therapy), respite, recreational and social activities, dining, security, other services available through qualified local agencies (dental, laboratory, optometry, podiatry and x-ray). ACCOMMODATIONS FOR THE DISABLED: Yes. IF YES, TYPE OF ACCOMMODATIONS AVAILABLE: All disabled accommodations are offered according to the ADA standards. INFORMATION/CERTIFICATES NEEDED WHEN APPLYING: During the admission process, it is helpful when the applicant/responsible party provides the following items: Social Security card, Medicare/Medicaid cards, Insurance cards, picture ID, Advanced Health Care Directives and Power of Attorney (POA) paperwork - if signing on behalf of an applicant. CONTACT PERSONS/PHONE NUMBERS: Yoshida, Admissions Coordinator,(808) 961-6644 Ashley Watanabe, Director of Admissions/Marketing, (808) 961-6644 75 AGENCY: -KOHALA HEALTH Chief Executive Officer: Irene Carpenter PHONE: (808) 775-7204 TYPE: Private (Non-Profit) FAX: (808) 775-9404 Federally Qualified Health Center EMAIL: scarvalho@hamakua-health.org WEBSITE: www.hamakua-health.org MAIN OFFICE: MAILING ADDRESS: 45-549 Plumeria Street 45-549 Plumeria Street Honoka‘a, HI 96727 Honoka‘a, HI 96727 ELIGIBILITY: General public, all ages, low income, uninsured welcome. SUMMARY OF SERVICES: Outpatient Primary Health Care services, behavioral health, pediatrics, women's health, family planning, substance abuse counseling, children dental, patient education, insurance eligibility assistance care coordination, tobacco treatment program, and diabetes prevention program. SERVICES OFFERED: Family Medicine, Geriatric medicine, internal medicine, chronic illness care, physical exams, women's health exams, immunizations, health screenings, assessments and counseling, nutrition and disease management counseling, mental health and substance abuse counseling, children dental and oral health care, complex care coordination and Smoking Cessation services. ACCOMMODATIONS FOR THE DISABLED: Yes. IF YES, TYPE OF ACCOMMODATIONS AVAILABLE: Ramp, wheelchair access, services for the deaf and blind, translation services. INFORMATION/CERTIFICATES NEEDED WHEN APPLYING:Insurance card & Valid Identification. We also accept the uninsured and offer a discount program. If interested in applying, provide verification of income. CONTACT PERSONS/PHONE NUMBERS: BRANCH OFFICES: Honoka‘a Office Kohala Office 45-549 Plumeria Street 53-3925 Akoni Pule Hwy Honoka‘a, HI 96727 Kapaau, HI 96755 Registrars, (808) 775-7204 Registrars, (808) 889-6236 Waimea Office 35- 65-1190 Kamuela, HI 96743 Registrars, (808) 747-6480 Registrars, (808) 887-6460 76 AGENCY: -KOHALA HEALT -KOHALA HEALTH Chief Executive Officer: Irene Carpenter PHONE: (808) 889-6236 TYPE: Private (Non-Profit) FAX: (808) 889-0107 Federally Qualified Health Center EMAIL: scarvalho@hamakua-health.org WEBSITE:www.hamakua-health.org MAIN OFFICE: MAILING ADDRESS: 53-3925 Akoni Pule Hwy. Kapa‘au, HI 96755 Kapa‘au, HI 96755 ELIGIBILITY: General public, all ages, low income, uninsured welcome. SUMMARY OF SERVICES: Primary Outpatient health care services, insurance eligibility assistance, behavioral health, chronic illness case management, women’s health, family planning, patient education and care coordination. SERVICES OFFERED: Geriatric and Family Medicine, treatment and follow-up for illness and injuries, chronic illness care, physical exams, women’s health exams, immunizations, health screenings, assessments and counseling, nutrition and disease management counseling, mental health and substance abuse counseling, dental and oral health care for patients 20 years and younger, complex care coordination, smoking cessation, pediatrics. ACCOMMODATIONS FOR THE DISABLED: Yes. IF YES, TYPE OF ACCOMMODATIONS AVAILABLE: Ramp, wheelchair access. INFORMATION/CERTIFICATES NEEDED WHEN APPLYING:Insurance card, income verification for uninsured, identification. CONTACT PERSONS/PHONE NUMBERS: Receptionist, (808) 889-6236 BRANCH OFFICES: -Kohala Health 45-549 Plumeria Street Honoka‘a, HI 96727 Phone: (808) 775-7204 Fax: (808) 775-9404 77 AGENCY: HAWAI‘I COUNTY ECONOMIC OPPORTUNITY COUNCIL HCEOC Executive Director: Chad Hasegawa PHONE: (808) 731-7009 TYPE:Private (Non-Profit) FAX: (808) 935-9213 EMAIL: chasegawa@hceoc.net WEBSITE: hceoc.net MAIN OFFICE: 47 Rainbow Drive Hilo, HI 96720 ELIGIBILITY: Federal poverty income levels for some programs. SUMMARY OF SERVICES: Provides services in job training, transportation, energy, education, food and nutrition, and housing for Income or age eligible individuals and families. SERVICES OFFERED: Provides transportation, meals, education programs, Senior Farmers Market Coupons, energy assistance and housing programs. ACCOMMODATIONS FOR THE DISABLED: Yes. INFORMATION/CERTIFICATES NEEDED WHEN APPLYING:Identification and income verification for some programs. CONTACT PERSONS/PHONE NUMBERS: Raynae Evangelista, Executive Assistant, (808) 796-3294 x606 BRANCH OFFICES: East Hawai‘i: 47 Rainbow Drive, Hilo -covers entire East Hawai‘i area from Waimea ‘ West Hawai‘i: 76-6804 Mmalahoa Hwy., Holualoa, Hawai‘i, covers from Ocean View Estates to Kohala. 78 AGENCY: HAWAI‘I ISLAND ADULT CARE, INC. (HIAC) - CAREGIVER CONNECTION PHONE: (808) 961-3747 TYPE:Private (Non-Profit) FAX: (808) 961-3740 EMAIL: msaquing@hawaiiislandadultcare.org WEBSITE: www.hawaiiislandadultcare.org MAIN OFFICE: 561 Kupuna Place Hilo, HI 96720 ELIGIBILITY: Families and caregivers of elderly, and challenged adults. SUMMARY OF SERVICES: Provides support, information, and training to families and caregivers. The support group specializes in assisting persons caring for those with Alzheimer’s Disease or a related condition. The program offers services designed to make the caregiving experience less stressful, more manageable, and more meaningful. SERVICES OFFERED: The Caregiver Connection offers assistance to families and caregivers through monthly caregiver support group meetings, information and referral, educational workshops, caregiver training, and a resource library. The Saturday Respite Relax dayis offered every third Saturday of the month, and care for elderly is free for that day.Third Thursday 9:00-10:30 a.m. ACCOMMODATIONS FOR THE DISABLED: Yes. INFORMATION/CERTIFICATES NEEDED WHEN APPLYING:None. CONTACT PERSONS/PHONE NUMBERS: , Executive Director, (808) 961-3747 ext. 107, karlene@hawaiiislandadultcare.org Maleen Martin, Health Services, (808) 961-3747 ext. 111 ADDITIONAL COMMENTS OTHER PROGRAMS: Hilo Adult Day Center 79 AGENCY: HAWAI‘I ISLAND ADULT CARE, INC. (HIAC) - HILO ADULT DAY CENTER PHONE: (808) 961-3747 TYPE:Private (Non-Profit) FAX: (808) 961-3740 EMAIL: hiac@hawaiiislandadultcare.org; msaquing@hawaiiislandadultcare.org; development@hawaiiislandadultcare.org WEBSITE: www.hawaiiislandadultcare.org MAIN OFFICE: 561 Kupuna Place Hilo, HI 96720 ELIGIBILITY: Aging elders and challenged adults, 18 years or older, needing some supervised care and socialization, geared for elders and to provide caregivers/families with respite or the opportunity to continue employment/careers. SUMMARY OF SERVICES: Provides day care center services forfrail elderly and disabled adults, enhance or maintain independence, provide theopportunity to continue living at home, prevent unnecessary institutional placement, provide dignity and improve individual quality of life. The Center offers an active program geared for mental stimulation, physical activity and socialization. SERVICES OFFERED: The Center offers social, recreational, and educational activities which promote socialization. The program includes art & crafts, exercise, music, dance, celebrations, excursions, cultural activities and caregiver education, counseling and support. Transportation can be provided. ACCOMMODATIONS FOR THE DISABLED: Yes. IF YES, TYPE OF ACCOMMODATIONS AVAILABLE: Fully Accessible. INFORMATION/CERTIFICATES NEEDED WHEN APPLYING: Application . CONTACT PERSONS/PHONE NUMBERS: Maleen Martin, Health Services/Social Services, (808) 961-3747 ext. 111 , Executive Director, (808) 961-3747 ext. 107, karlene@hawaiiislandadultcare.org ADDITIONAL COMMENTS OTHER PROGRAMS: Caregiver Connection 80 AGENCY: CEO: Richard Taaffe PHONE: Admin: (808) 961-4071 TYPE:Non-Profit Federally Qualified FAX: Admin: (808) 961-5678 Community Health Center EMAIL: WEBSITE: https://hichc.org/ MAIN OFFICE ADDRESS: Administration (East), 450 Kilauea Avenue, Hilo, HI 96720, (808) 333-3600 Hilo Family Health, 1178 Kino‘ole . -3600 Hilo Keiki Health, 450 Kilauea Avenue Suite 103, Hilo, HI 96720, (808) 333-3600 Hilo Family Dental, 1257 Kilauea Avenue Suite 100, Hilo, HI 96720, (808) 333-3600 Hilo Women’s Health, 73 Puuhonu Place, Hilo, HI 96720, (808) 333-3600 --3600 --3600 -. -3600 -. -3600 Administration (West), 75-5751 Kuakini Highway, Kailua-Kona, HI 96740, (808) 326-5629 Kealakehe Family Health and Dental, 74-5214 Keanalehu Drive, Kailua-Kona, HI 96740, (808) 326-5629 Kuakini Family Health, 75-5751 Kuakini Highway, Kailua-Kona, HI 96740, (808) 326-5629 Kealakekua Family Health & Dental, 81-980 Haleki‘i Street, Kealakekua, HI 96750, (808) 324-0703 Waikoloa Family Dental, 68-1845 Waikoloa Road Ste. 205, Waikoloa Village, HI 96738, (808) 657-0844 Waikoloa Family Health, 68-1845 Waikoloa Road Ste. 207, Waikoloa Village, HI 96738, (808) 769-5160 ELIGIBILITY: All are eligible for services regardless of income or insurance status, based on a sliding fee scale; which takes into consideration your family income and the amount of individuals in your household. SUMMARY OF SERVICES: provides the following services at all locations for all people regardless of ability to pay: primary medical care; diagnostic laboratory services: screenings for cancer, communicable disease, cholesterol, and blood lead; pediatric vision and hearing; emergency medical services; voluntary family planning; immunizations; well child services; gynecological care; obstetrical care; prenatal and perinatal services; pediatric care; dental care; behavioral health care; tobacco cessation services; pharmaceutical support; case management; health education; outreach; translation; HIV testing; WIC; nutritional services; and harm reduction substance abuse services. In addition, -going care management and continuity of care. Also provides 24-hour coverage through a phone service for patients to contact the on-call provider when the service locations are closed. ACCOMMODATIONS FOR THE DISABLED: Yes PHYSICAL BARRIERS, IF ANY: All facilities are single story or are equipped with ramps for wheelchair access. INFORMATION/CERTIFICATES NEEDED WHEN APPLYING: Please bring identification, medical records, insurance card, and if uninsured, income verification information for those who would like to apply for Quest insurance. 81 AGENCY: HAWAI‘I ISLAND REALTORS®HIR Executive Officer: Ashley Mejia PHONE: (808) 935-0827 TYPE:Private (Non-Profit) FAX: (808) 935-4924 EMAIL: admin@hawaiiislandrealtors.org WEBSITE: www.hawaiiislandrealtors.org FACEBOOK:https://www.facebook.com/HawaiiIslandRealtors CALENDAR: https://hibr.mhsoftware.com for up-to-date information on Continuing Education, Events, and more! MAIN OFFICE: 1321 Kino‘ole Street Hilo, HI 96720 ELIGIBILITY: Real Estate agents and affiliates. SUMMARY OF SERVICES: Information and referral regarding real estate, housing, land, education, and REALTORS®. SERVICES OFFERED: Member Services Continuing Education Standard Forms Sentri Electronic Keys/Lockboxes Property Management/Realtor Referral ACCOMMODATIONS FOR THE DISABLED: Yes, building is ADA compliant. PHYSICAL BARRIERS, IF ANY: None. INFORMATION/CERTIFICATES NEEDED WHEN APPLYING:Lic. w/DCCA. CONTACT PERSONS/PHONE NUMBERS: Ashley Mejia, Executive Officer, (808) 935-0827 82 AGENCY: HAWAI‘I ISLAND HUMANE SOCIETY Chief Executive Director: Lauren Nickerson PHONE: (808) 329-8002 TYPE: Private (Non-Profit) FAX: EMAIL: admin@hihs.org WEBSITE: www.hihs.org MAIN OFFICE: 78- ELIGIBILITY: General public. SUMMARY OF SERVICES: Provides lifesaving programs and community outreach services. The mission of Hawai‘i Island Humane Society is to prevent cruelty to animals, eliminate pet overpopulation, and enhance the bond between humans and animals. SERVICES OFFERED: Animal Community Center in Kona hours are 10:00 a.m. – 3:00 p.m. Friday through Tuesday. Kea‘au Shelter hours are 10:00 a.m. – 3:00 p.m. Friday through Tuesday. Closed Wednesday and Thursday and Holidays. ACCOMMODATIONS FOR THE DISABLED: Yes. IF YES, TYPE OF ACCOMMODATIONS AVAILABLE: Rear entrance has ramp and can easily accommodate wheelchair. INFORMATION/CERTIFICATES NEEDED WHEN APPLYING: Certified spay/neuter certificates. Valid driver’s license or picture I.D. required in order to adopt an animal. CONTACT PERSONS/PHONE NUMBERS: HIHS Staff (808) 329-8002 BRANCH OFFICES: Kona Kea‘au 78-16-873 Kea‘au-Phoa Road Kea‘au, HI 96749 Phone: (808) 329-1175 Phone: (808) 966-5458 Fax: (808) 329-4618 Fax: (808) 966-8161 Email: kona@hihs.org Email: keaau@hihs.org 83 AGENCY: HAWAI‘I MEDICAL ASSOCIATION HMA Executive Director: Marc Alexander PHONE: (808) 536-7702 TYPE:Private FAX: (808) 528-2376 EMAIL: info@hawaiimedicalassociation.org WEBSITE: hawaiimedicalassociation.org MAIN OFFICE: Honolulu, HI 96814 ELIGIBILITY: Physicians. SUMMARY OF SERVICES: Since 1856, HMA and its component societies have represented Hawaii’s physicians as the singular voice of the medical profession. Recognizing the ever-changing landscape of medicine and the business of healthcare, HMA understands the unique challenges facing healthcare providers and furthers their interests and priorities through representation, advocacy and service. SERVICES OFFERED: Physician education, advocacy, and networking. ACCOMMODATIONS FOR THE DISABLED: Yes. INFORMATION/CERTIFICATES NEEDED WHEN APPLYING:None. CONTACT PERSONS/PHONE NUMBERS: Marc Alexander, HMA Executive Director, (808) 536-7702 BRANCH OFFICES: Referrals to neighbor island Medical Society officers made when warranted. 84 AGENCY: HAWAI‘I MEDICAL SERVICE ASSOCIATION HMSA PHONE: (808) 935-5441 TYPE:Private FAX: (808) 969-7050 WEBSITE: hmsa.com MAINOFFICE: Hilo Neighborhood Center 303A E. Maka‘ala Street Hilo, HI 96720 ELIGIBILITY: General Public. SUMMARY OF SERVICES: Provides various health insurance and education to the public. SERVICES OFFERED: Provides information and referral, education, and medical plans with different types of coverage. HMSA also handles claims for: Quest, and Health Plan Hawai‘i (HPH). ACCOMMODATIONS FOR THE DISABLED: Yes. INFORMATION/CERTIFICATES NEEDED WHEN APPLYING:Medicare card for those 65 and older. CONTACT PERSONS/PHONE NUMBERS: Dean Fuke, Neighborhood Center Manager 85 AGENCY: HOPE SERVICES HAWAI‘I, INC. Chief Executive Officer: PHONE: (808) 935-3050or Toll free: (877) 935-3050 TYPE:Private (Non-Profit) FAX: (808) 935-3794 EMAIL: info@hopeserviceshawaii.orgfor questions/assistance WEBSITE: https://hopeserviceshawaii.org MAIN OFFICE: 357 Waianuenue Avenue Hilo, HI 96720 ELIGIBILITY: Varies depending on program but in most cases must meet HUD’s definition of homeless as “those who are sleeping in shelters or in places not meant for human habitation, such as cars, parks, sidewalks, or abandoned buildings. Such persons who spend a short time (30 consecutive days or less) in a hospital or other institution will still be considered homeless upon discharge from the facility.” May also be eligible if meets the following criteria: To avoid the trauma and disruption caused by sleeping on the street or in a shelter, persons will also be considered to be homeless if: (1) They are being evicted within the week from dwelling units or are persons being discharged within the week from institutions in which they have been residents for more than 30 consecutive days; (2) No subsequent residences have been identified; (3) They lack the resources and support networks needed to obtain access to housing. \[Note: Consumers must meet all three (3) criteria.\] SUMMARY OF SERVICES: HOPE is a statewide non-profit agency that initiates and provides innovative safety net programs to the vulnerable and marginalized in the state of Hawai‘i. Our programs are designed to help homeless families and individuals attain the skills needed to maximize their potential, succeed in permanent housing and achieve self-sufficiency. SERVICES OFFERED: Programs include homeless outreach, mental health outreach, representative payee services, The Friendly Place Resource Center in Kailua-Kona, emergency and transitional housing programs, permanent supportive housing services, rapid re-housing, and housing placement services. OUTREACH PROGRAMS Homeless Outreach Mobile staff seeks and engages with individuals and families experiencing homelessness at places and areas in which they congregate including beaches, tents, caves, parks, lava tubes and buses. Provides needs assessment, provision of emergency supplies, and referral to community resources in an effort to ultimately stabilize consumers in safe housing. Referral services include health care, public benefits, workforce development and job training, and access to emergency shelters, transitional housing and/or permanent affordable housing located in the community. Mental Health Outreach Mental Health outreach workers provide the same services as homeless outreach, but for homeless persons suffering from mental illness. Service is targeted for consumer referral to the State of Hawai‘i Department of Health, Adult Mental Health Division (AMHD) system, or other behavioral health services, in order to access to specialized mental health care. (Over) 86 AGENCY: HOPE SERVICES HAWAI‘I, INC. (PAGE 2) ChiefExecutive Officer: Behavioral/Medical and Case Management Programs Alcohol - The objective of the ADAD program is to provide comprehensive substance abuse focused case management services to homeless adult men and women with a primary substance use disorder. These services increase access to substance abuse treatment, recovery support services. HOPE also provides bed stabilization for homeless consumers wanting to detox from substances. Lower Mental Illness (LMI) - Providing support and connection to resources for persons experiencing homelessness who are not impacted by serious mental illness or substance abuse. Many who don't meet criteria for case management from other programs often qualify for LMI support. Medical Provider and Registered Nurse - Provide psychiatric and low level acute medical services to homeless consumers experiencing any psychiatric or medical issues. Registered Nurse to provide case management, wound care, and medication management. Community Integrated Services (CIS) - Medicaid supportive services, that when paired with affordable housing, are cost-effective way to engage members experiencing homelessness, help reduce homelessness and increase housing stability. CIS seeks to engage members in self-care and personal management by establishing a personalized housing support plan that is holistic and reflective of member's preferences and goals. CIS assists eligible Quest Integration (QI) members in becoming fully integrated members of the community as well as achieving improved health outcomes and life satisfaction. The goal of the Stabilization Intensive Case Management program (SICM) is to provide community-based beds for individuals experiencing emotional, behavioral, or psychological crises and who may be homeless, and/or medically vulnerable in a safe and therapeutic environment. The program provides adults, eighteen (18) years and older, a structured setting for a short-term stay for up to fourteen (14) days. The service components included in this program include Peer Support, Interim Case Management, and Care Coordination and Stabilization Intensive Case Management Program Funds. Representative Payee Staff assists consumers who suffer severe mental illness in managing Social Security Administration financial benefits by coordinating payments to monthly rent, utilities, food, clothing and medical needs. Remaining funds are then divided into “allowance” installments, which are distributed directly to the consumer on a periodic basis. Staff also negotiates with creditors on behalf of the consumer in order to coordinate payments to outstanding debt(s). Monthly budgets for each consumer are reviewed with the consumer by third-party, assigned case management staff, with the ultimate goal of transitioning consumers to financial self-management. RESOURCE CENTERS The Friendly Place Campus: Friendly Place Resource Center Provides a physical entry point for homeless and at-risk homeless persons and families needing assistance in the West Hawai‘i area. Service includes registering consumers with access to mail, emergency food, emergency supplies, phone, computer, fax, counseling and case management, meals, showers and laundry services. Open Monday-Friday 8:30 a.m.-12:30 p.m. (Over) 87 AGENCY: HOPE SERVICES HAWAI‘I, INC. (PAGE 3) ChiefExecutive Officer: HOMELESS PREVENTION AND HOUSING RETENTION PROGRAMS Rapid Re-Housing: Provides short or medium-term financial assistance with rent and/or utilities, security and utility deposits, case management services, housing search services, and renter education classes (which include tenant rights and responsibilities, housekeeping, budgeting, goal-setting and follow-up home visits). The program targets households experiencing homelessness. Housing Placement Program: Provides pre- and post- rental housing counseling, housing placement services to families eligible under the Temporary Assistance for Needy Families who possess a new Section 8 Housing Choice Voucher, or those transitioning from homelessness to permanent housing. Eligible families may be able to obtain assistance with initial move-in costs, such as rental deposit and rent, in order to help families, move directly into permanent housing. Permanent Supportive Housing: A program for persons who are chronically homeless. Applicants must consent to supportive services while receiving program assistance. Recipients generally pay 30% of household income towards rent, while the program subsidizes the contract rent remaining balance. Goals of the program are residential stability, increased income and/or skills, and greater self-determination. Support Services for Veteran Families HOPE has been selected by U.S. Veterans Initiative (U.S. VETS) to implement its Support Services for Veteran Families (SSVF) by assisting veteran households with emergency rent assistance, deposit, utilities or emergency needs that focus on either transition to a new permanent housing situation or retention of permanent housing. The goal of the SSVF program is to provide assistance to rapidly transition veteran families from homelessness and increase long-term housing retention. SUPPORTIVE HOUSING PROGRAMS These service-enriched affordable housing programs include housing, case management, community service, mail and computer access, as well as an array of on-site services such as employment and life skills training, mental health services, financial literacy training, counseling, and youth enrichment activities. EMERGENCY HOUSING PROGRAMS Kihei Pua Emergency Shelter, Hilo This program provides 24/7 short-term emergency housing and services for up to 72 homeless individuals and families, with preference given to unsheltered families with minor children. In addition to a safe place to sleep and bathe, consumers access case management, life skills opportunities, on-site food pantry, clothing bank, and cooking and laundry facilities. Friendly Place Campus: West Hawai‘i Emergency Housing Program, Kailua-Kona This program provides short-term emergency housing and services for up to 31 homeless individuals, with preference given to unsheltered individuals with severe medical conditions. In addition to a safe place to sleep and bathe, consumers access case management, life skills opportunities, on-site food pantry, and cooking and laundry facilities. The program is open for consumer access daily from 5:00 p.m. to 7:30 a.m. During the day, consumers can access the array of services offered at the Friendly Place Resource Center, also located on campus. (OVER) 88 AGENCY: HOPE SERVICES HAWAI‘I, INC. (PAGE 4) ChiefExecutive Officer: TRANSISTIONAL HOUSING Wilder and Kuleana Transitional, Hilo Two (2) scattered site single-family units provide transitional housing and services to homeless families with children or are in transition from short-term shelter programs. Consumers access renter education and financial literacy classes, and linkages to community resources. PERMENANT SUPPORTIVE HOUSING Hale Kikaha, Kailua-Kona 20 single occupancy and 3 double occupancy units located at The Friendly Place in Kailua-Kona. Eligibility is limited to individuals or couples who meet the HUD definition of chronically homeless. ACCOMMODATIONS FOR THE DISABLED: Yes. IF YES, TYPE OF ACCOMMODATIONS AVAILABLE: Most staff is mobile and able to meet consumers at their place of residence or area of congregation if needed. Site-specific programs either provide accessibility or arrange to meet consumers in an accessible location. INFORMATION/CERTIFICATES NEEDED WHEN APPLYING: If possible, Social Security card and photo ID. CONTACT PERSONS/PHONE NUMBERS: (808) 935-3050 ext. 113 89 AGENCY: HAWAI‘I CARE CHOICES(formerly Hospice of Hilo) Chief Executive OfficerS. Ho PHONE: (808) 969-1733 TYPE:Private (Non-Profit) FAX: (808) 961-7397 EMAIL: care@hawaiicarechoices.org WEBSITE: www.hawaiicarechoices.org MAIN OFFICE: Hilo, HI 96720-2019 ELIGIBILITY: Anyone is eligible who: 1) has a terminal illness that is likely to lead to death within 6 months if the disease runs its natural course; 2) wishes hospice care that focuses on comfort rather than curative treatment 3) resides within our service area (Lau SUMMARY OF SERVICES:Medical support for management of pain and symptoms related to the terminal illness. Psychosocial and spiritual support services for patient and family. services for the community at large. SERVICES OFFERED:1) The services of the hospice Interdisciplinary Team (IDT) of professionals are provided at no charge. The IDT operates under the direction of our Medical Director, who is a licensed physician and certified in hospice care. Other members of the IDT include a Registered Nurse Case 2) On-call nurses are available 24 hours-a-day after normal business hours and on week-ends at no cost. 3) The cost of medications related to the terminal diagnosis and approved by the IDT, medical supplies and durable medical equipment are included in hospice service. 4) community at large are provided at no cost to adults and children. ACCOMMODATIONS FOR THE DISABLED: Yes. IF YES, TYPE OF ACCOMMODATIONS AVAILABLE: Disabled parking and wheelchair accessible. INFORMATION/CERTIFICATES NEEDED WHEN APPLYING:Medical records. CONTACT PERSONS/PHONE NUMBERS: Kevin Larkin, Director of Clinical Services, (808) 969-1733 Or you may ask for the Admissions Team. BRANCH OFFICES: Hawai‘i Care Choices 1011 Avenue, Hilo, HI 96720 (Main Office & Mailing address for all divisions) a Harry & Jeanette Weinberg Care Center, 590 Kapi‘olani Street, Hilo, HI 96720 (Location only) Kupu Care Program - Phone: (808) 934-2913, Fax: (808) 935-2189 90 AGENCY: HOSPICE OF KONA Chief Executive Officer: Laura Varney PHONE: (808) 324-7700 TYPE: Private (Non-Profit) FAX: (808) 331-0767 EMAIL: info@hospiceofkona.org WEBSITE: www.hospiceofkona.org MAIN OFFICE: MAILING ADDRESS: 75-5925 Walua Road P. Kailua-Kona, HI 96740 Kailua-Kona, HI 96745-4130 ELIGIBILITY: Patient, Family and Physician agree and understand that care will be based on palliative focus of Hospice care. The patient has a terminal diagnosis that is likely to lead to death within six months, if the disease runs its natural course. Curative treatment has been completed and is no longer an issue. SUMMARY OF SERVICES: Hospice is a specialized health care program focused on the whole person-body, mind and spirit. It is designed to bring personalized, sensitive, compassionate health care and support to individuals and their families facing the advanced stages of a life limiting illness. SERVICES OFFERED: Personalized care plan / nursing and home health aides / medications and equipment / pain control / bereavement support services / respite care / counseling / emotional support / community education / volunteer support. ACCOMMODATIONS FOR THE DISABLED: Yes. IF YES, TYPE OF ACCOMMODATIONS AVAILABLE: Main office is for staff only but is wheelchair accessible. Care of patient is generally in theirhome. INFORMATION/CERTIFICATES NEEDED WHEN APPLYING: Medical History, Physician Certification, Medical Insurance Information. CONTACT PERSONS/PHONE NUMBERS: Information Main line, (808) 324-7700 (24 Hours) ADDITIONAL COMMENTS: Hospice neither hastens nor postpones death… Hospice affirms life and regards death as a natural part of life. 91 AGENCY: HUI MLAMA OLA N‘IWI, HAWAI‘I ISLAND HEALTH CARE SYSTEM Executive Director PHONE: (808) 969-9220 TYPE: Private (Non-Profit) FAX: (808) 961-4794 EMAIL: Kamuela@hmono.org WEBSITE: www.hmono.org MAIN OFFICE: Hilo, HI 96720 ELIGIBILITY: Native Hawaiians and all people of Hawai‘i Island. SUMMARY OF SERVICES: The goal of the organization is to provide health and wellness programs to the people of Hawai‘i Island to improve the quality of life, reduce health disparities, and increase healthy behaviors across all life stages. SERVICES OFFERED: 1. Hypertension and Stroke Prevention 2. Nutrition Education 3. Diabetes Education, Diabetes Program, Diabetes Support Group. 4. Cancer Awareness and Prevention Program; Cancer Support Group, Patient Navigation 5. Traditional Healing Education 6. Otitis Media Screening 7. Specialty Transportation Services (Non-Ambulatory) to Medical Appointments 8. Referrals to 9. Referrals to other Agencies and Services 10. Prenatal Education 11. Child Immunization Education 12. Family Medicine Clinic ACCOMMODATIONS FOR THE DISABLED: Yes. INFORMATION/CERTIFICATES NEEDED WHEN APPLYING:Client registration required. CONTACT PERSONS/PHONE NUMBERS: Executive Director, (808) 969-9220 BRANCH OFFICES: Hu‘ Family Medicine Clinic 82 Puuhonu Pl., Ste. 209 Hilo, HI 96720 Phone: (808) 796-3125, Fax (808) 796-3128 92 AGENCY: Executive Director: Scott Pauli PHONE: (808) 885-1655 TYPE: Private (Non-Profit) FAX: (808) 885-1755 EMAIL: islandofhawaii@hvcb.org WEBSITE: www.gohawaii.com/island-of-hawaii OFFICE: MAILING ADDRESS: 62- 67-1185 Mamalahoa Hwy, D- Kohala Coast, HI 96743Kamuela, HI 96743 ELIGIBILITY: General Public. SUMMARY OF SERVICES: supports our international marketing partners in Canada, Japan, South Korea and Oceania; and collaborates with island partners — government, hospitality and other industries — and the community to implement the island’s Destination Management Action Plan (DMAP). For more information, visit www.gohawaii.com/island-of-hawaii. SERVICES OFFERED: Marketing opportunities for travel industry partners. ACCOMMODATIONS FOR THE DISABLED: Yes. PHYSICAL BARRIERS, IF ANY: None. INFORMATION /CERTIFICATES NEEDED WHEN APPLYING: None. CONTACT PERSONS/PHONE NUMBERS: Donna Kimura, dkimura@hvcb.org, (808) 885-1655 BRANCH OFFICES: Corporate Headquarters (O‘ahu) Hawai‘ Honolulu, HI 96815 Phone: (808) 923-1811 93 AGENCY: (DLMC INC.) KAMA‘AINA HEALTHCARE SERVICES Administrator: Diana Nieva PHONE: (808) 935-6918 TYPE:Private (Non-Profit) FAX: (808) 935-6981 EMAIL: kamaainahealthcareservices@khs-hawaii.com MAIN OFFICE: 1170 Manono Street Hilo, HI 96720 ELIGIBILITY: Currently contracted with Ohana Health Plan, United Healthcare, and PRIME (TRICARE), HMSA Quest, AlohaCare Quest and Private Pay. SUMMARY OF SERVICES: Provide home healthcare to elderly/Disabled. SERVICES OFFERED: Chore service/PA Level I, Personal Care/PA Level II, Skilled Nursing (LPN/RN), Skills Assessments, Escort (Off Island/DRS Appt.) Available 24 hours. INFORMATION/CERTIFICATES NEEDED WHEN APPLYING: If applying for employment, all proper identifications such as: State ID/License, Social Security Card, First Aid/CPR Cards, CNA Certification, LPN/RN Licenses, Fingerprinting, APS/CPS Scan. If seeking care, we give free consultations and sometimes go according to what each member can afford. If client has Medicaid, proper insurance information should be provided. Kama‘aina Healthcare Services also holds nurse assistant training, please call for more information. CONTACT PERSONS/PHONE NUMBERS: Hulali, (808) 935-6918 BRANCH OFFICES: O‘ahu Kaua‘i 98-023 Hekaha Street, Unit 209 2926 Kress Street, Unit E Aiea, HI 96701 Phone:(808) 422-2802 Phone: (808) 246-6555 Fax: (808) 484-9076Fax:(808) 632-0859 94 AGENCY: KONA ADULT DAY CENTER, INC. KADC Executive Director: Rowena L. Tiqui PHONE: (808) 322-7977 TYPE:Community (Non-Profit) FAX: (808) 322-0614 EMAIL: kadcrowena@hawaii.rr.com WEBSITE: www.konaadultdaycenter.com MAIN OFFICE: MAILING ADDRESS: 81-989 Haleki‘i StreetP. Kealakekua, HI 96750 Kealakekua, HI 96750 ELIGIBILITY: 18 Years or older adults in need of a safe, nurturing environment, caregiver respite. SUMMARY OF SERVICES: Daily exercises, activities, outings, craft, cooking and social interaction. SERVICES OFFERED: Two programs are available at the center. One is specific to clients with Alzheimer’s Disease or a related memory disorder. These individuals benefit from activities that are kept short and are intended to make the client feel good, i.e. music therapy, frequent snacks, walks in the garden. The second program is for individuals who are able to enjoy a higher level of functioning. Activities are intended to promote independence and self-esteem and maintain current level of health status. This includes exercise, gardening, dance, music, arts and crafts, community excursions and reality orientation. ACCOMMODATIONS FOR THE DISABLED: Yes. IF YES, TYPE OF ACCOMMODATIONS AVAILABLE: Accessible restrooms, wheelchairs, walkers, canes. INFORMATION/CERTIFICATES NEEDED WHEN APPLYING: CONTACT PERSONS/PHONE NUMBERS: Rowena L. Tiqui, Executive Director, (808) 322-7977 95 AGENCY: KU‘IKAHI MEDIATION CENTER Administrator: Julie Mitchell, Executive Director PHONE: (808) 935-7844 TYPE:Non-Profit FAX: (808) 961-9727 EMAIL: info@hawaiimediation.org WEBSITE: https://hawaiimediation.org/ MAIN OFFICE: 101 A-2 Hilo HI 96720 ELIGIBILITY: No eligibility requirements. Open to all. SUMMARY OF SERVICES: When people become over-stressed, small conflicts may seem insurmountable. Little disagreements can become big fights, and nobody wants that. Mediation is a private, voluntary, and informal process for resolving conflicts with a trained neutral third party. It can help individuals, families, neighbors, and others find mutually satisfying solutions. If you are in a situation you think might benefit from a safe and supportive way to sort things out, contact our non-profit community mediation center. SERVICES OFFERED: Mediation is an empowerment process that promotes self-determination in the face of some of life’s most challenging situations. These include conflicts related to renting or owning a home, discussing sensitive issues with family members, dissolving a marriage or partnership, housing or employment discrimination, and more. Ku‘ikahi provides dispute resolution services for a wide variety of walking away or filing at court, try mediation first! ACCOMMODATIONS FOR THE DISABLED: Yes. PHYSICAL BARRIERS, IF ANY: No. INFORMATION/CERTIFICATES NEEDED WHEN APPLYING:No. CONTACT PERSON(S)/PHONE NUMBER(S): BRANCH OFFICES: No. 96 AGENCY: PHONE: (808) 498-0100 TYPE:Private TTY/TDD: (808) 935-5801 EMAIL: jnosaka@hilolegacy.com WEBSITE: https://www.ohanapacific.com/legacy-hilo MAIN OFFICE: Hilo, HI 96720 ELIGIBILITY: Must meet either SNF or ICF level of care as determined by Medicare/Medicaid or be private pay. SUMMARY OF SERVICES: Skilled nursing, rehabilitation and long-term care. SERVICES OFFERED: Personal television with cable service Central and room air conditioning Individual telephones Complementary wireless internet access Personalized meals and available snacks for residents Enclosed courtyard for leisure On-site Salon Library with computer access for residents Group & individual recreation programs On-site resident laundry services available Social & spiritual support ACCOMMODATIONS FOR THE DISABLED: Yes. PHYSICAL BARRIERS, IF ANY: No. INFORMATION/CERTIFICATES NEEDED WHEN APPLYING: CONTACT PERSONS/PHONE NUMBERS: -0184 -0197 Amelyn Dalmacio, LPN, Admissions and Marking, (808) 498-0189 97 AGENCY: LEGAL AID SOCIETY OF HAWAI‘I LASH Executive Director: M. Nalani Fujimori-Kaina Hilo Managing Attorney: Scott Shishido Acting Managing Attorney for Kona: Vacant INTAKE: 1-800-499-4302, (808) 536-4302 TYPE:Private (Non-Profit) FAX: (808) 969-3983Hilo WEBSITE:legalaidhawaii.org HILO OFFICE: KONA OFFICE: 101 Aupuni Street, PH 1002 Hilo, HI 96720 75-170 Hualalai Road *Self Help Center Hilo, (808) 909-2845 Kailua-Kona, HI 96740 Tues. & Fri. 11:15 a.m.-12:45 p.m. *Self Help Center Kona, (808) 909-2843 Wed. 11:00 a.m.-1:00 p.m. *Self Help is by phone only. No in person services. ELIGIBILITY: Elderly (60 years or older) U.S. citizens or legal residents are eligible for services. There are no income or asset requirements. Priority given to frail, vulnerable, and low-income applicants. SUMMARY OF SERVICES: Provide legal assistance to low income and elderly individuals/families. SERVICES OFFERED: Provide advice, representation, or appropriate referrals for elderly persons with legal problems, including but not restricted to Social Security, Medicare, Medicaid, consumer, guardianship, housing, and landlord/tenant problems. Assist elderly in preparation and drafting legal documents such as Simple Wills, Durable Power of Attorney and Advance Health Care Directive. Legal Aid Society does not handle criminal or tort (damage) cases, probate, or Trusts. ACCOMMODATIONS FOR THE DISABLED: Yes, rampand elevator available. INFORMATION/CERTIFICATES NEEDED WHEN APPLYING:U.S. citizen or legal resident. CONTACT PERSONS/PHONE NUMBERS: Intake/Information: 1-800-499-4302 or (808) 536-4302, 9:00 a.m.-11:30 p.m. and 1:00 p.m. to 3:30 p.m. Fax: (808) 969-3983, Website: legalaidhawaii.org. All interested applicants 60+ years must call the Hawai‘i County Office of Aging at (808) 961-0626 between 7:45 a.m.-4:30 p.m., Monday-Friday excluding holidays for a referral to Legal Aid. 98 AGENCY: - HAWAI‘I AN AFFILIATED COMPANY OF FRESENIUS KIDNEY CARE Regional Vice President: Jocelyn Saccamago PHONE: (808) 585-4600(O‘ahu), (808) 935-3422 (Hilo)TYPE:Private (For Profit) FAX: (808) 585-4601, 934-7901 (Hilo) EMAIL: clinic7383@freseniusmedicalcare.com MAIN OFFICE: HILOOFFICE: 2226 Liliha Street, Ste. 226 1384 Kino‘ole Street Honolulu, HI 96817 Hilo, HI 96720 Email: clinic7383@freseniusmedicalcare.com ELIGIBILITY: End stage of renal disease patients referred by a Nephrologist for kidney dialysis treatment. SUMMARY OF SERVICES: Hemodialysis, Peritoneal dialysis. SERVICES OFFERED: Educational and counseling services offered by RN’s, dieticians, and renal social workers. Resource information. Visitor accommodations. ACCOMMODATIONS FOR THE DISABLED: Yes. INFORMATION/CERTIFICATES NEEDED WHEN APPLYING:N/A since referrals for dialysis care is required if Nephrologist refers patient to program. CONTACT PERSONS/PHONE NUMBERS: Director of Operations Vacant, (808) 935-3422 (Hilo) Megan Ryan,CM, (808) 322-2131 (Kona) Jocelyn , CM, (808) 930-2001 (North Hawai‘i) BRANCH OFFICES: Liberty Dialysis - Kona, 78-6831 Ali‘i Drive, Suite 336, (808) 322-2131 Liberty Dialysis - North Hawai‘i, 67--2001 Liberty Dialysis - Siemsen (O‘ahu), 2226 Liliha Street, (808) 585-4660, (808) 585-4670 Liberty Dialysis - Wai‘anae (O‘ahu), 86-080 Farrington Highway, (808) 696-0216 Liberty Dialysis - Leeward, 91-2137 Ft. Weaver Road (O‘ahu), (808) 671-3042 Liberty Dialysis - ‘ahu), (808) 585-4690 Liberty Dialysis - Waipahu Dialysis, 94-450 Mokuola Street, 109 (O‘ahu) (808) 697-2200 Liberty Dialysis - -1030 Liberty Dialysis - Kaimuki Dialysis, 3625 Harding Avenue, (O‘ahu) (808) 735-2585 Liberty Dialysis - Hawai‘i Kai, 7192 Kalaniana‘ole Hwy., Suite Q-101, (O‘ahu) (808) 394-6274 Liberty Dialysis - Kaua‘i, 3224 Elu-3770 Liberty Dialysis - Maui, 105 Maui Lani Parkway, (808) 244-9600 Liberty Dialysis - Moloka‘i, 28 Kamoi Street, Suite 400, (808) 553-8088 Liberty Dialysis - -6628 Liberty Dialysis - West Kaua‘i, 4643A Waimea Canyon Road, (808) 338-1100 th -9650 Liberty Dialysis - 99 AGENCY: LIFE CARE CENTER OF HILO LCC Executive Director: Mark Mann PHONE: (808) 959-9151 TYPE:Private (For-Profit) FAX: (808) 959-6202 WEBSITE: https://lcca.com/locations/hi/hilo/ MAIN OFFICE: 944 W. Kawailani Street Hilo, HI 96720 ELIGIBILITY: Any individual who has been diagnosed by a Hawai‘i licensed physician as needing intermediate care services or skilled care services. Any individual requiring respite services. SUMMARY OF SERVICES: Provides high level of long term and short term rehabilitation and nursing care at a reasonable cost. 24 hour nursing care. Also, offers full range of social, emotional, spiritual and physical activities. Provides in-patient dementia/Alzheimer care on two special care units. SERVICES OFFERED: Services offered in areas of housing, health, leisure time activities, social and transportation. Additional service charges apply to barber and beauty services, and other personal services. Some personal items are provided (shampoo, alcohol, Vaseline, baby oil, tissue, soap, mouth swabs, etc.) Deposit amount: Depending on financial arrangements. ACCOMMODATIONS FOR THE DISABLED: Yes. INFORMATION/CERTIFICATES NEEDED WHEN APPLYING:Health insurance card, Social Security card, Medicaid ID, Medicare card, proof of citizenship. CONTACT PERSONS/PHONE NUMBERS: Chris Kanemitsu, LPN, Director of Admissions,(808) 959-9151 BRANCH OFFICES: None locally. 100 AGENCY: LIFE CARE CENTER OF KONA Executive Director: Daisha Nguyen PHONE: (808) 322-2790 TYPE:Private FAX: (808) 324-1750 WEBSITE: https://lcca.com/locations/hi/kona/ MAIN OFFICE: 78-6957 Kamehameha III Road Kailua-Kona, HI 96740 ELIGIBILITY: Any person requiring 24 hour licensed nursing care. Must have a Physician order for admission. SUMMARY OF SERVICES: Focusing on inpatient and outpatient rehabilitation with 24-hour skilled nursing care, Life Care Center of Kona offers state-of-the-art rehab equipment such as the AlterG® Anti-Gravity Treadmill®. With an on- site physician offering faster, more convenient patient and resident care, our caregivers welcome skilled nursing residents; short-term patients or post-operative recovery patients. SERVICES OFFERED: Admissions accepted 24/7/365, offer physical, occupational and speech therapy on an inpatient and outpatient basis utilizing state of the art equipment. Our in-house rehabilitation and nursing team individualizes patients’ treatment based on their needs and goals. Amputee rehab/aphasia therapy/back injury treatment/balance and fall prevention training/Certified nursing care/Certified wound nurse on staff/colostomy care/dementia care/diabetes management and education/dysphagia therapy/enteral nutrition/in-house Registered Dietitian/IV therapy/laboratory services/medication management/ostomy care/palliative are/prosthetics and orthotics training/respiratory care/respite care/restorative nursing program/stroke rehabilitation/TPN care/tracheostomy care/wound care/IN-HOUSE PHYSICIAN. ACCOMMODATIONS FOR THE DISABLED: Yes. Wheelchair accessible, restroom accessible. INFORMATION/CERTIFICATES NEEDED WHEN APPLYING:Medicare card, Medicaid card, Health Insurance card, Social Security card, State ID. CONTACT PERSONS/PHONE NUMBERS: Jenny Oyama, Director of Admission, (808) 322-2790 Amber Virgin, Director of Social Service, (808) 322-2790 Daisha Nguyen, Executive Director, (808) 322-2790 BRANCH OFFICES: Corporate office: Life Care Centers of America. 101 AGENCY: MASTERCARE, INC. Administrator: Anwar Kazi PHONE: (808) 597-1564 TYPE:Private FAX: (808) 597-1565 EMAIL: anwarkazi@gmail.com WEBSITE: www.gomastercare.com MAIN OFFICE: 1314 South King Street, Suite 424 Honolulu, HI 96814 ELIGIBILITY: Medicaid Waiver, Ohana Health Plan, UnitedHealth Plan, Private Services for Seniors, long term health insurance, Kaiser, HMSA, and Aloha Care. SUMMARY OF SERVICES: We are committed to providing the highest quality Homecare and Healthcare services, heightening our clients to lead independent lives in the comfort of their own homes. We at Mastercare pride ourselves by providing in-home care services 24 hours a day, 7 days a week, 365 days a year! We have a responsibility to our care recipients and their families to provide the utmost in homecare services. SERVICES OFFERED: We offer senior care services that provide an enriched personalized quality of life as well as superior non- medical care and companionship for the elderly. Our Homecare Professionals include homemakers and companions who understand special elder care needs and take a personal interest in helping them lead an enriched life that continues to expand with meaning and purpose. ACCOMMODATIONS FOR THE DISABLED: Yes. INFORMATION/CERTIFICATES NEEDED WHEN APPLYING: Name, Address, Phone number, Social Security n Medicaid Number, Photo ID. CONTACT PERSONS/PHONE NUMBERS: Big Island Kaua‘i Maui Malinda Toa Hanna Serrano Susan Nobriga . 210 Imi Kala Street Hilo, HI 96720 Lhu‘e, HI 96766 Wailuku, HI 96793 (808) 246-9116, Fax: (808) 246-9232 (808) 935-2230, Fax: (808) 935-2250 (808) 244-0500, Fax: (808) 244-0557 Office Hours: 8:00 a.m.-5:00 p.m. Office Hours: 8:00 a.m.-5:00 p.m. Office Hours: 8:00 a.m.-5:00 p.m. Accepting new patients? Yes Accepting new patients? Yes Accepting new patients? Yes Location accessible to persons with Location accessible to persons with Location accessible to persons with disabilities? Yes disabilities? Yesdisabilities? Yes 102 AGENCY: METROCARE HAWAI‘I -PLUS PHONE: (808) 934-8334 (Hilo)TYPE:Private (808) 329-9484 (Kailua-Kona) (808) 678-8500(O‘ahu), Maui (808) 249-8888 FAX: (808) 933-9304 (Hilo)/(808) 678-8388 (O‘ahu)/(808) 249-8899 (Maui) EMAIL: info@m.mch2001.com WEBSITE:http://m.mch2001.com MAIN OFFICE: MAILING ADDRESS: 327 Kino‘ole Street P. Hilo, HI 96720 Hilo, HI 96720 ELIGIBILITY: Medicaid Waiver Program beneficiaries and Private Pay individuals needing Home Care Services. SUMMARY OF SERVICES: We provide an invaluable service to people in need of assistance with essential activities of daily living that relates to their general physical, emotional, and cognitive well-being. FORMS OF PAYMENT: Private Pay, Long Term Care Insurance, Medicaid Waiver Programs, Trust Funds, Worker’s Compensation Insurance, Disability Insurance, Automobile Insurance, Retirement Pension, Supplemental Security Income (SSI), Health Savings Funds, Reverse Mortgage, Social Security , VA. SERVICES OFFERED: Personal Care Assistance, Homemaker, Companionship, Assisted Transportation, Live-In/24 hours Care, Respite Care, Pab/Hab I&II, Alzheimer’s Pre & Post-Op Medically Fragile Child Care (MFCCP), skilled nursing. ACCOMMODATIONS FOR THE DISABLED: Yes. INFORMATION/CERTIFICATES NEEDED WHEN APPLYING:Yes. CONTACT PERSONS/PHONE NUMBERS: -Managing, (808) 934-8334 For Service Inquires: Lisa Iacovoni-Uyehara & Fran Lahip (808) 934-8334 or (808) 520-0034 For Client Issues: Lorna Conol (808) 934-8334 or (808) 430-0711 For Operations/HR Issues: Tom Manglona, (808) 934-8334 or (808) 430-5395 -8334 BRANCH OFFICES: Hilo: 327 Kino‘ole Street, Hilo HI 96720, (808) 934-8334 O‘ahu: 94-210 Pupukahi Street, Suite 202, Waipahu, HI 96797, (808) 678-8500 Maui: 737 Lower Main Street, Suite C-2, Wailuku, HI. 96793, (808) 249-8888 ADDITIONAL COMMENTS: Office Hours: Monday thru Friday from 8:00 a.m. to 5:00 p.m. On-Call Supervisor: (808) 430-0711 Service Request: (808) 934-8334, (808) 430-0711, (808) 756-0180 103 AGENCY: NATIONAL KIDNEY FOUNDATION OF HAWAI‘I President andChief Executive Officer:Glen Hayashida PHONE: (808) 593-1515 TYPE: Non-Profit FAX: (844) 763-3215(O‘ahu) EMAIL: info@kidneyhi.org WEBSITE: www.kidneyhi.org MAIN OFFICE: 1314 S Honolulu, HI 96814 ELIGIBILITY: General public. SUMMARY OF SERVICES: National Kidney Foundation of Hawai‘i offers chronic kidney disease awareness, prevention, and treatment resources for people of all ages through nutritional consultation, diabetes management, kidney screenings, and more. SERVICES OFFERED: The National Kidney Foundation of Hawai‘i provides complimentary awareness, prevention, and treatment 1. Support Groups: quarterly support groups for dialysis patients. 2. Kidney Early Detection Screenings: a comprehensive kidney health screening including a blood pressure licensed clinician. 3. Kidney 101: an educational presentation on kidney disease, risk factors, and prevention friendly for both professionals and the general public. 4. Cooking Demonstrations: an educational workshop that allows participants to explore kidney, diabetes, and cardiovascular friendly nutritional options that may prevent or manage their health condition. 5. Kidney Interactive Workshop & Information: a series of four interactive classes to help individuals with early stages of kidney disease. Participants develop skills to prevent further development of the disease and address diabetes and hypertension through diet, exercise, and medication management. 6. Shaping Healthy Individuals for Tomorrow: a classroom-based program designed to educate students about kidney function and health, chronic kidney disease, transplantation, and nutritional information through interactive activities and educational games. 7. a one-year series for pre-diabetic participants. Learn to make nutritious meals, cope with stress, add physical activity to a busy schedule, and more. 8. -Management Program: a six-week series for diabetic participants. Learn about skin & foot care, diabetic meal planning, medication usage, stress management, and more. ACCOMMODATIONS FOR THE DISABLED: Yes. INFORMATION/CERTIFICATES NEEDED WHEN APPLYING: N/A. CONTACT PERSONS/PHONE NUMBERS: O‘ahu: (808) 593-1515 Maui: (808) 270-8890 Hawai‘i Island: (808) 930-8890 104 AGENCY: NORTH HAWAI‘I COMMUNITY HOSPITAL President: Cindy Kamikawa PHONE: (808) 885-4444 TYPE:Private FAX: (808) 881-4404 EMAIL: nhchinfo@nhch.com WEBSITE: www.nhch.com MAIN OFFICE: 67- Kamuela, HI 96743 ELIGIBILITY: SUMMARY OF SERVICES: North Hawai‘i Community Hospital offers a spectrum of high quality services, including emergency services, critical care, obstetrics, general surgical services, orthopedic services, diabetes counseling, home health care, holistic services and more. We also offer in-patient and outpatient laboratory, imaging, cardiopulmonary, and rehabilitation. SERVICES OFFERED: -Pulmonary Services, Case Management, Cleveland Clinic Radiologist, Clinical Laboratory Services, Community Education/Wellness, Services, Imaging Services (radiology), Infection Control, Kohala Home Health Care, Nutritional Services, Orthopedic Services, Pharmacy, Rehabilitation Services, Social Work Services, Trauma, Waimea Women’s Center. ACCOMMODATIONS FOR THE DISABLED: Yes, North Hawai‘i Community Hospital is a full service acute care hospital. CONTACT PERSONS/PHONE NUMBERS: Main Number (808) 885-4444 Appointments (808) 887-CARE General Surgery (808) 885-5855 Orthopedic Center (808) 881-4638 Imaging Services (808) 881-4880 Rehabilitation Services (808) 881-4860 105 AGENCY: NORTH HAWAI‘I HOSPICE, INC. Executive Director: Faye Mitchell PHONE: (808) 885-7547 TYPE:Private (Non-Profit) FAX: (808) 930-6633 EMAIL: info@northhawaiihospice.org WEBSITE: northhawaiihospice.org/ MAIN OFFICE: 65-1328 Kawaihae Road Kamuela HI 96743 ELIGIBILITY: Any person with terminal illnessand prognosis of six months, if goes expected course. Family, patient, and physician must agree curative measures are complete. Patient needs to have a primary caregiver available in the home. SUMMARY OF SERVICES: Support services provided primarily in the home to enable family to care for terminally ill person. SERVICES OFFERED: Kupu Palliative Care focuses on relieving symptoms, supporting complex medical decision-making, and addressing the emotional, social, and spiritual needs of patients and caregivers. Services are designed to complement curative and life-prolonging treatments and are available to individuals at various stages of serious illness. https://www.hawaiicarechoices.org/palliative-care ACCOMMODATIONS FOR THE DISABLED: Yes. INFORMATION/CERTIFICATES NEEDED WHEN APPLYING:None. Policy numbers of Medicare or other health insurance requested. CONTACT PERSONS/PHONE NUMBERS: Faye Mitchell, Executive Director, (808) 885-7547 107 AGENCY: ‘OHANA HEALTH PLAN PHONE: (888) 846-4262 TYPE:Private TTY/TDD: (877) 247-6272 WEBSITE: www.ohanahealthplan.com MAIN OFFICE: rd Floor, Suite 350 Kapolei, HI 96707 Monday-Friday, 7:45 a.m.-4:30 p.m. HST ELIGIBILITY: The State of Hawai‘i, Department of Human Services, Med-QUEST division determines eligibility into the Medicaid program. Once approved, eligible beneficiaries can select which health plan to be enrolled in. Please contact Med-QUEST at 1-800-316-8005 for any eligibility questions. SUMMARY OF SERVICES: ‘Ohana is a managed care plan for Hawai‘i Medicaid members. We are part of the WellCare family. WellCare is experienced in providing quality health care to those who qualify for government programs. ces for those who are eligible. SERVICES OFFERED: Managed care health plans like ‘Ohana are contracted by the Hawai‘i Department of Human Services. We are contracted to provide quality, cost-effective health care. We work with: Doctors Specialists Hospitals Labs Home and community-based providers Other health care facilities These providers make up our provider network. They provide the benefits offered by Medicaid. They also coordinate our members’ health care needs. ACCOMMODATIONS FOR THE DISABLED:Yes. INFORMATION/CERTIFICATES NEEDED WHEN APPLYING: Please call Med-QUEST at 1-800-316-8005 for any eligibility or application questions. CONTACT PERSONS/PHONE NUMBERS: ‘Ohana Health Plan Customer Service, 1-888-846-4262 BRANCH OFFICES: ‘Ohana Health Plan 88 Kanoelehua Avenue, Suite A105 Hilo, HI 96720 Phone: (808) 961-4860 Fax: (808) 961-4881 107 AGENCY: REGENCY HUALALAI Executive Director: Michelle Tokita PHONE: (808) 329-7878 TYPE:Private TTY/TDD: (808) 329-7838 EMAIL: mtokia@regency-pacific.com WEBSITE: https://www.regency-pacific.com/senior-living/hi/kailua-kona/regency-at-hualalai/ MAIN OFFICE: 75-181 Hualalai Road Kailua-Kona, HI 96740 ELIGIBILITY: 55 Years old. SUMMARY OF SERVICES: Independent, Assisted Living, Memory Care, Medication and ADL assistance. SERVICES OFFERED: 3 meals a day All Daily activities on site and off site Weekly housekeeping and linen services Valet parking Transportation to and from Doctor appointments Hair salon and barber shop by apt (fee not included in rent cost) 24 hour staffing Wellness services Resident response Call pendant Private mailboxes Swimming pool Scheduled shopping trips ACCOMMODATIONS FOR THE DISABLED: Yes. PHYSICAL BARRIERS, IF ANY: No, but not a secure building. INFORMATION/CERTIFICATES NEEDED WHEN APPLYING: Photo identification, Social Security card, Medicare, Insurance & Health Information. CONTACT PERSONS/PHONE NUMBERS: Michelle Tokita, Executive Director, (808) 329-7878 - Ext 1001, mtokia@regency-pacific.com , Director of Nursing, (808) 329-7878 - Ext 1003, rbrewer@regency-pacific.com BRANCH OFFICES: Kailua-Kona only 108 AGENCY: ROCKY MOUNTAIN POISON & DRUG CENTER, THE Director: Richard C. Dart, MD, Ph.D. Administrative Director: , Ph.D. Clinical Manager: PHONE: 1-800-222-1222 (toll free) Poison Help Emergency & Information line 1-303-739-1100 Administrative line FAX:1-303-739-1119 EMAIL: Hawaiipoisoncenter@rmpdc.org WEBSITE: www.rmpdc.org & www.HIPoisonCenter.org TYPE: Non-Profit MAIN OFFICE: MAILING ADDRESS: 6th Floor Denver, CO 80204 Denver, CO 80204 ELIGIBILITY: General public and health professionals. SUMMARY OF SERVICES: Health Care Professionals (RNs & Pharmacists) provide both poison information and emergency poison help 24 hours/day and 7 days/week “24/7” via telephone consultation. All services are free and confidential. SERVICES OFFERED: Immediate treatment advice for poison emergencies as well as poison and drug information. ACCOMMODATIONS FOR THE DISABLED: Deaf/TTY line 1-303-739-1127 and Chat/Text/Email modes of input. PHYSICAL BARRIERS, IF ANY: N/A. INFORMATION/CERTIFICATES NEEDED WHEN APPLYING:None. CONTACT PERSONS/PHONE NUMBERS: Clinical Manager Phone: 1-303-389-1231 sbanerji@rmpdc.org To obtain poison prevention materials call: (808) 733-9202 (Childhood Injury Prevention Coordinator -Hawai‘i Department of Health) Internet access:www.HIPoisonCenter.organd click on Poison Prevention s. 109 AGENCY: SALVATION ARMY THE -HILO TEMPLE CORPSSA Corps Officer: Captain Celestine and Shoshanah Ruwethin PHONE: (808) 935-1277 TYPE:Private (Non-Profit) FAX: (808) 961-3071 WEBSITE: https://hilo.salvationarmy.org/ MAIN OFFICE:MAILING ADDRESS: 219 Ponahawai Street Hilo, HI 96720 Hilo, HI 96721-0967 ELIGIBILITY: Low-income; picture ID, proof of income, etc., as needed case by case. SUMMARY OF SERVICES: Food bags, clothing vouchers, hot meals and character building program for children, men’s & women’s ministries, children’s camps, summer programs. SERVICES OFFERED: ndth Provides food bags and clothing assistance to those with limited resources on 2 and 4Thursdays from 9:00 a.m.-11:00 a.m. To the first 30 people who sign up only! Lunch program provided three days a week: Mondays, Wednesdays, and Fridays at 12:00 p.m. Also, prepares special meals during Thanksgivingand delivery for shut-ins. Assists in locating missing individuals when sufficient information is provided. Office hours: 9:00 a.m. to 2:00 p.m. Mondays, 9:00 a.m.-4:00 p.m. Tuesday toFriday. A meal is also provided every Sunday evening at 5:00 p.m. Children’s group on Wednesdays. Teen youth groups on Fridays, 6:00 p.m., Men’s on Wednesdays, 6:30-8:30 Ministrieson Thursdays, 6:00 p.m. Sunday Worship Service @ 10:45 a.m., Sunday School @ 9:30 a.m. ACCOMMODATIONS FOR THE DISABLED: Yes. PHYSICAL BARRIERS, IF ANY: Five steps. INFORMATION/CERTIFICATES NEEDED WHEN APPLYING:Picture identification and verification of all household members. Income and expense verification needed. CONTACT PERSONS/PHONE NUMBERS: , (808) 935-1277, extension 11 Daynette Horiuchi, Office Manager, (808) 935-1277, extension 10 BRANCH OFFICES: Hawaiian & Pacific Island D, (808) 988-2136 Honoka‘a Outpost, (808) 775-7346; Fax: (808) 775-8231 Kona(808) 326-2330; Fax: (808) 329-9749 Sally Shop Thrift Store, (808) 935-5531 Family Intervention Services (808) 959-5855 Hilo Temple Corps (808) 935-1277 110 AGENCY: SERVICES FOR SENIORS, INC. SS Lead Case Manager: Michelle Yamasaki PHONE: (808) 935-1144 TYPE: Non-Profit FAX: (808) 935-1143 WEBSITE: sfshawaii.org MAIN OFFICE: 32 Kino‘ole Street, Suite 109 Hilo, HI 96720 ELIGIBILITY: 60+, non-Medicaid, lacking 2 or more ADL, IADL or has a cognitive impairment. SUMMARY OF SERVICES: Helps seniors 60 years and older who are frail (level 1) and vulnerable (level 2), according to the Hawai‘i County Office of Aging criteria. These include seniors who may need personal care. SERVICES OFFERED: Services for Seniors is a non-profit agency contracted by the Hawai‘i County Office of Aging (HCOA) to provide island-wide case management services to individuals 60+ years considered to be frail and vulnerable under HCOA’s criteria. Agency will provide central access to reach available services in the community and provide person centered services, if necessary. Services include health assessments, and information and referral (providing information and/or referrals to other programs). We can purchase medical equipment not covered by Medicare. ACCOMMODATIONS FOR THE DISABLED: Yes, parking stalls for the disabled. PHYSICAL BARRIERS, IF ANY: None. Elevator available. INFORMATION/CERTIFICATES NEEDED WHEN APPLYING: Contact ADRC at (808) 961-8626 to apply with an intake specialist. CONTACT PERSONS/PHONE NUMBERS: Michelle Yamasaki, Lead Case Manager, (808) 935-1144 111 AGENCY: TUTU’S HOUSE, A PROGRAM OF FRIENDS OF THE FUTURE Tutu’s House Program Leader: Shawn Saito PHONE: (808) 885-6777 TYPE: 501(c)3 Non-profit organization FAX: (808) 885-4998 EMAIL: tutus@tutushouse.org WEBSITE: www.tutushouse.org MAIN OFFICE: MAILING ADDRESS: 64-1032 Māmalahoa Hwy. #304 P. O. Box 2655 Kamuela, HI 96743 Kamuela, HI 96743 ELIGIBILITY: Programs and resources are open to all; there are no fees. SUMMARY OF SERVICES: Tutu’s House is a health and wellness resource center which offers educational and experiential programs, support groups and a lending library of books, video tapes and audio tapes on health related topics SERVICES OFFERED: Monthly support group for women; bi-weekly support group for men; weekly support group for writers; weekly ukulele, quilting, knitting, Scrabble, chair yoga, Mah Jong, pilates, tai chi, and various other stretch and yoga programs. Periodic presentations on nutrition; and general health and wellness topics; internet access for researching health related topics and participating in online health classes. ACCOMMONDATIONS FOR THE DISABLED: Yes. IF YES, TYPE OF ACCOMMODATIONS AVAILABLE: Facility is accessible to the disabled. INFORMATION AND/OR CERTIFICATES NEEDED WHEN: No. CONTACT PERSONS/PHONE NUMBERS: Shawn Saito, Tutu’s House Program Leader, (808) 885-6777 ADDITIONAL COMMENTS: Tutu’s House also provides access to a wide variety of community contacts and references. The monthly newsletter, Ho‘o Wala‘au, is available at area physicians’ offices, at Tutu’s House and online at www.tutushouse.org 113 AGENCY: ULTIMACARE Office Manager:Cindy Enovejas PHONE: (808) 933-9933 TYPE:Private FAX: (808) 961-9059 EMAIL: nurseprocare@apexhi.net WEBSITE: www.ultimacarehawaii.com MAIN OFFICE: MAILING ADDRESS: Ultimacare 315 Kino‘ole Street Hilo, HI 96720 Hilo, HI 96720 ELIGIBILITY: Provide home care services to adults in their homes, and nurse staffing to agencies. No eligibility is required. Funding of services through private pay, long term care insurance, or Medicaid (Medicaid Waiver). SUMMARY OF SERVICES: Personal care, housekeeping, chores, assisted transportation, travel companions. Private Duty CNAs, LPNs, and RNs provided on contract. SERVICES OFFERED:Light housekeeping, meal preparation, shopping, errands, heavy chore, escorting to appointments, laundry, bathing, dressing and grooming, range of motion exercises, assist with ambulation and transfers, and caregiver respite. Home Safety Assessments available upon request of client or family. RN assessments prior to PC care. SERVICE RATES: EASTWEST Personal Care 6.006.00 Homemaker 4.004.00 Chore Transportation Mileage 0.50/mile0.65/mile Minimum shifts per day are 2 hours/day in East Hawai‘i and 3 hours/day in West Hawai‘i. Please call for Couple and Holiday rate schedules. ACCOMMODATIONS FOR THE DISABLED: Yes. INFORMATION/CERTIFICATES NEEDED WHEN APPLYING: CONTACT PERSONS/PHONE NUMBERS: Cindy Enovejas, Office Manager, (808) 933-9933 Marichu -9933 Elizabeth Hall, Nursing Supervisor, (808) 933-9933 113 AGENCY: UNITEDHEALTHCARE MEDICARE SOLUTIONS / UNITEDHEALTHCARE COMMUNITY PLAN TYPE:Medicare / Medicaid PHONE: UnitedHealthcare Medicare Solutions Medicare Complete Choice (808) 895-0141 UnitedHealthcare Medicare Solutions Dual Complete RP (808) 895-0141 UnitedHealthcare Community Plan QUEST Expanded Access (QExA) (808) 895-0141 WEBSITE: www.uhcmedicaresolutions.com, www.uhccommunityplan.com EMAIL: WLStone57@yahoo.com / William Stone MAIN OFFICE: 430 Kaiolu Street, , Honolulu, HI 96815 (no walk-in office hours, by appointment only) ELIGIBILITY: To be eligible for the UnitedHealthcare Medicare Solutions Medicare Complete Choice plan, you will need to be eligible for Medicare. (Plan only available on O‘ahu) To be eligible for the UnitedHealthcare Medicare Solutions Dual Complete RP plan, you will need to be eligible for Medicare & Medicaid. To be eligible for the UnitedHealthcare Community Plan QUEST Expanded Access (QExA) plan, you will need to be eligible for Medicaid. SUMMARY OF SERVICES: UnitedHealthcare Medicare Advantage plans provided by UnitedHealthcare Medicare Solutions are part of the Part C Medicare program. These plans help you access Medicare benefits and provide you with personalized, coordinated care to help keep you healthy and as independent as possible. UnitedHealthcare Medicare Solutions offers two different types of Medicare Advantage Plans. SERVICES OFFERED: Medicare Advantage Plans for People with Medicare: These plans are designed for those who are eligible for Original Medicare. Health Plans for People with Limited Incomes: These plans are aimed at people who are both Medicare and Medicaid eligible or “dual eligible”. For people with limited incomes, these plans may offer a better choice in health coverage. UnitedHealthcare Community Plan QUEST Expanded Access Program (QExA): UnitedHealthcare Community Plan provides a state-specific health plan for Medicaid recipients who live in Hawai’i County, Hawai’i called UnitedHealthcare Community Plan QExA. This plan provides coordinated, personalized care to help you use your benefits to stay healthy and have the appropriate eligibility level with Medicaid. INFORMATION/CERTIFICATIONS NEEDED WHEN APPLYING: To be eligible for these plans, you need to be eligible for Medicare and/or Medicaid. 114 AGENCY: YUKIO OKUTSU STATE VETERANS HOME Administrator: Shelly-Ann Kaui Chartrand PHONE: (808) 961-1500 TYPE:Private FAX: (808) 933-1835 EMAIL: Schartrand@hhsc.org WEBSITE: www.facebook.com/hawaiisveterans MAIN OFFICE: 1180 Wainuenue Avenue Hilo, HI 96720 ELIGIBILITY: Veteran -DD214 (Honorable discharge certificate) Spouse of a Veteran - Husband/WifeDD214 and marriage certificate SUMMARY OF SERVICES: Skilled Nursing CareHospice Care Rehabilitation Therapies Dementia Long Term Care SERVICES OFFERED: Long Term Care, Short-Term Rehabilitation, Adult Day Health Care, Hospice Care, Skilled Nursing Services. ACCOMMONDATIONS FOR THE DISABLED: Yes. INFORMATION/CERTIFICATES NEEDED WHEN APPLYING: Honorable discharge paper work DD214 Social Security number, ID, Medical cards, DPOA paper work, History and Physical from physician, medical records if any. CONTACT PERSONS/PHONE NUMBERS: Kiley Tanaka, Admissions Coordinator, (808) 961-1500 Stacyn Sakuma, Recreation Director, (808) 961-1523, Ssakuma@ehsvh.org 115 CROSS REFERENCE INDEX SERVICE – AGENCY A SERVICE CATEGORY: Advocacy Page: Committee on Aging, Hawai‘i County 3 Executive on Aging, Hawai‘i State (O‘ahu) 24-25 Hope Services Hawai‘i, Inc. 86-89 Mayor’s Committee on People with Disabilities, Hawai‘i County 13 15 Office of Aging, Hawai‘i County SERVICE CATEGORY: Alcoholism/Drug Treatment Page: Big Island Substance Abuse Council 70 C SERVICE CATEGORY: Chore Page: Bayada Home Health Care 69 Coordinated Services for the Elderly (CSE) 4 Human Services, Department, Adult Protective and Community Services Branch 34-35 Kama‘aina Healthcare Services (DLMC Inc.) 94 Mastercare, Inc. 102 Metrocare Hawai‘i - Plus 103 ‘Ohana Health Plan 107 Ultimacare 113 UnitedHealthcare Medicare Solutions/UnitedHealthcare Community Plan 114 D SERVICE CATEGORY: Day Care Page: Hawai‘i Island Adult Care, Inc., (HIAC) - Hilo Adult Day Center 80 Kona Adult Day Center, Inc. 95 SERVICE CATEGORY: Disabled Parking Page: County Of Hawai‘i - Disabled Parking Office 22 SERVICE CATEGORY: Kupuna ID Card / State ID Card Page: Coordinated Services for the Elderly (CSE) 4 Police Department, Hawai‘i Driver’s License & State ID Card 17 E SERVICE CATEGORY: Educational Services Page: Alu Like Inc., Hawai‘i Island Chapter 59 Elderly Recreation Services (ERS) 7 Hawai‘i Community College (HAWCC) 27 Hawai‘i Fall Prevention Consortium 29 Hawai‘i Island Adult Care, Inc., (HIAC) - Caregiver Connection 79 Hui Mālama Ola Nā‘ōiwi, Hawai‘i Island Health Care System 92 Library System, Hawai‘i State Public 38 Tutu’s House, A Program of Friends of the Future (Kamuela) 112 UH-Manoa College of Tropical Agriculture & Human Resources - Cooperative Extension Service 44 Waipahu Community School for Adults - Hilo Campus 47 xrs-1 CROSS REFERENCE INDEX SERVICE – AGENCY E SERVICE CATEGORY: Emergency Services Page: American Red Cross Hawai‘i County 65 Civil Defense, Hawai‘i County 2 Fire Department, Hawai‘i 8-9 Hilo Medical Center 33 North Hawai‘i Community Hospital 107 Poison Prevention Program, The 40 17 Police Department, Hawai‘i County Rocky Mountain Poison & Drug Center, The 109 SERVICE CATEGORY: Employment/Unemployment Page: Alu Like, Inc. - Hawai‘i Island Center 59 Arc of Hilo, The 67 Arc of Kona, The 68 Brantley Center, Inc. 71 Foster Grandparent Program 26 Labor and Industrial Relations, Hawai‘i State Hawai‘i District Office 36 Labor and Industrial Relations, Department of, Workforce Development Division 37 Unemployment Insurance, Hawai‘i State 43 Vocational Rehabilitation, State Division of 46 F SERVICE CATEGORY: Financial Services Page: Hawaiian Home Lands, Department of 32 Human Services, Department, Adult Protective and Community Services Branch 34-35 Internal Revenue Service 49 Social Security Administration 50 Taxation, Department of 42 SERVICE CATEGORY: Friendly Visiting / Senior Companion Page: Coordinated Services for the Elderly (CSE) 4 H SERVICE CATEGORY: Health Page: Alzheimer’s Association - Aloha Chapter 60 American Cancer Society 61 American Diabetes Association 62 American Heart Association, Western States Affiliates 63 64 American Lung Association of Hawai‘i Hāmākua Health Center, Inc. dba Hāmākua-Kohala Health 76 Hāmākua-Kohala Health/Satellite Office of Hāmākua Health Center, Inc. Dba Hāmākua-Kohala Health 77 Hawaiʻi Island Community Health Center 81 Hawai‘i Medical Association (HMA) 84 Hawai‘i Medical Service Association (HMSA) 85 Hilo Medical Center 33 Liberty Dialysis - Hawai‘i An Affiliated Company Of Fresenius Kidney Care 99 National Kidney Foundation of Hawai‘i 104 Tutu’s House, A Program of Friends of the Future (Kamuela) 112 xrs-2 CROSS REFERENCE INDEX SERVICE – AGENCY H SERVICE CATEGORY: Housing (Regular/Skilled Nursing) Page: Child and Family Service 72 Hale Anuenue Restorative Care Center 75 Hawai‘i Department of Health, Office of Health Care Assurance, State Licensing Section 28 Hawai‘i Island Realtors 82 Hawai‘i Public Housing Authority 31 Hope Services Hawai‘i, Inc. 86-89 Housing & Community Development, Office of 10 Legacy Hilo Rehabilitation & Nursing Center 97 Life Care Center of Hilo 99 Life Care Center of Kona 101 Regency at Hualalai 108 Yukio Okutsu State Veterans Home 115 I SERVICE CATEGORY: Information & Assistance Page: Coordinated Services for the Elderly (CSE) 4 Services for Seniors 111 SERVICE CATEGORY: Information & Referral Page: Aloha Independent Living Hawai‘i 56 Aloha United Way 211 58 Coordinated Services for the Elderly (CSE) 4 East Hawai‘i Governor’s Representative Office 23 Hawai‘i Island Case Management Coordination Program 30 Immigration Information, Office of the Mayor 11 Ombudsman, Office of the (O‘ahu) 39 Services for Seniors 111 L SERVICE CATEGORY: Legal Services Page: 98 Legal Aid Society of Hawai‘i Prosecuting Attorney, Office of 18 Office of the Public Defender – Hilo Branch 41 M SERVICE CATEGORY: Medical Equipment Page: Aloha Medical Supplies & Services 57 Apria Healthcare 66 N SERVICE CATEGORY: Nutrition Page: Food Basket Inc., Hawai‘i Island Food Bank, The 74 Hope Services Hawai‘i, Inc. (Supplemental Nutrition Assistance Program) 86-89 14 Nutrition Program, Hawai‘i County (HCNP) Salvation Army, The - Hilo Temple Corps 110 xrs-3 CROSS REFERENCE INDEX SERVICE – AGENCY R SERVICE CATEGORY: Recreation / Senior Clubs Page: Elderly Activities Division (EAD) 5-6 Parks & Recreation, Department of 16 SERVICE CATEGORY: Respite Page: Hawai‘i Care Choices (formerly Hospice of Hilo) 90 Hospice of Kona 91 North Hawai‘i Hospice, Inc. 106 S SERVICE CATEGORY: Shopping Assistance Page: Coordinated Services for the Elderly (CSE) 4 Hawai‘i County Economic Opportunity Council 78 T SERVICE CATEGORY: Transportation / Escort Page: Coordinated Services for the Elderly (CSE) 4 Hawai‘i County Economic Opportunity Council 78 Mass Transit Agency, Hawai‘i County (Hele-On Bus/Paratransit) 12 V SERVICE CATEGORY: Veteran Services Page: Veterans Affairs, Department of, Hilo Community Based Outpatient Clinic 51 Veterans Affairs, Department of, Hilo Vet Center 52 Veterans Affairs Regional Office - Honolulu 53 Veterans Services’, Office of 45 Yukio Okutsu State Veterans Home 115 SERVICE CATEGORY: Volunteer Opportunities Page: Senior Volunteer Program (SVP) 20 OTHER SERVICE CATEGORY: Other Services Page: AARP (O‘ahu) 55 Direct Link 73 Humane Society, Hawai‘i Island 83 Island of Hawai‘i Visitors Bureau 93 Ku‘ikahi Mediation Center 96 Research and Development, Hawai‘i County 19 xrs-4