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Lee Lord Page 3 of 7 <br />• Trained staff on clinical skills <br />• Implemented quality assurance program <br />Administrator <br />CHILD AND FAMILY SERVICE, Honolulu, HI 1994 to 1996 <br />• Oversaw staff of 7 adolescent residential group homes <br />• Provided direction to management and clinical staff of 15 <br />• Reorganized program structure to improve line of supervision <br />• Managed expenses to create a $100,000 "reseive" account <br />• Promoted and improved "teaching Parent" model of intervention <br />Program Director <br />CHILD AND FAMILY SERVICE, Honolulu, HI 1993 to 1994 <br />• Oversaw and directly supervised staff of 2 types of homebased services <br />and a respite care nursery <br />-Created and implemented reporting forms for the direct service staff <br />• Provided clinical and administrative supervision to .8 employees <br />Program Director <br />CHILD AND FAMILY SERVICE, Honolulu, HI 1992 to 1993 <br />• Oversaw staff of 3 therapeutic Adolescent group homes <br />• Improved quality of programmatic and physical plant operations <br />• Facilitated the changeover of the intervention system for the youth from <br />a "punishment" to a positive reinforcement "teaching parent" model <br />• Decreased physical damage from 15 incidents per month to one per quarter <br />• Oversaw an addition, of two rooms, and the renovation of a house <br />Program Director <br />PO'AILANI ADOLESCENT SHELTER, Waipahu, HI 1991 to 1992 <br />• Supervised staff of 5 bed emergency shelter for acting out youth <br />• Updated Policy and Procedure Manual <br />• Facilitated maintenance of house up to Department of Health standards <br />Substance Abuse Counselor <br />SCIENCE APPLICATIONS INTERNATIONAL CORPORATION, <br />Honolulu, HI 1989 to 1991 <br />• Maintained caseload of 35 adolescent substance abusing clients <br />• Researched and created drug and alcohol curriculum for group services <br />• Assisted in creation and start up of drug and alcohol intervention program <br />• Provided education and collaborative relationship with military and school <br />personnel <br />Admissions Assistant <br />KAHI MOHALA PSYCHIATRIC HOSPITAL, Honolulu, HI 1987 to 1989 <br />• Completed patient admissions <br />• Interacted with insurance companies, physicians and clinical staff to ensure <br />payment arrangements, authorizations, and determination of services needed. <br />• Completed daily data entry for newly created referral/marketing database <br />Mental Health Counselor <br />KAHI MOHALA PSYCHIATRIC HOSPITAL, Honolulu, HI 1986 to 1987 <br />• provided direct care for 16 adolescents <br />• participated on a treatment team representing two primary patients <br />• Implemented plans jointly created with doctors, RNs and staff <br />