COM 0942.000 2020-2022 - Laserfiche WebLink

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Finding Independent monitoring was insufficient, it is important the cash handling process to be independently reviewed and monitored regularly, when duties are not adequately segregated. Recommendation We recommended MTA perform ongoing monitoring of their internal control system as part of normal course of operations. Management Response MTA partially agrees with this finding. MTA does provide ongoing monitoring of the internal controls as many of the internal controls were developed by the former Administrative Services Assistant I that have been implemented and are being monitored by the Mass Transit Administrator and General Manager. Upon the hire of a new financial supervision position, additional monitoring will occur beyond what is being done today. Cash collection has dropped significantly with the suspension of fares and many of the cash has shifted to credit and debit card transactions. MTA believes this has been partially implemented. Finding There were numerous gaps in taxi coupon consecutive numbering; did not issue written receipts or issued in duplicate/triplicate. Recommendation We recommended MTA implement ongoing monitoring procedures including both comparisons and reconciliations. Management Response MTA agrees with this finding and intends to have another account clerk audit the activities of the sales at Mo'oheau Bus Terminal until a financial supervision position can be filled immediately.Taxi coupons are issued by the Clerk II with a signed acknowledgement of receipt.The audit will monitor the sales of coupons out of sequence. Long term, it is the desire of MTA to amend Chapter 18 to remove the use of coupons and pay a subsidy amount to vendors in the Shared Ride Program and is going through the process for the amendment now. Finding Written policies and procedures were incomplete, insufficiently detailed, and not consistently followed or enforced. Management Response 1 35