Laserfiche WebLink
Executive Summary <br /> Background <br /> The Office of the County Auditor has completed a follow-up engagement with the County of <br /> Hawai`i's Department of Water Supply (DWS) Cash Handling. We initiated the audit as we believe <br /> cash receipts are an inherently high-risk process. The initial audit identified incomplete and <br /> inaccurate policies and procedures over the water receipts cash handling process, which resulted <br /> in significant internal control weaknesses. These weaknesses included inadequate segregation <br /> of duties and insufficient independent review and monitoring. Based on the conditions at the time, <br /> seven recommendations were made. The purpose of this follow-up audit was to determine if DWS <br /> implemented the prior recommendations. <br /> Subsequently, in January 2020, the Department of Water Supply upgraded its customer service <br /> and billing system to Northstar CIS, and manual receipts became obsolete and were no longer <br /> used to process payments. <br /> In this follow-up, we tested seven recommendations to determine if DWS implemented our cash <br /> handling recommendations. We determined five recommendations were implemented, one was <br /> resolved, and one was partially implemented. We found: <br /> Executive Summary 1 1 <br />