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Update Continuity of Operations Plan (COOP) <br /> Condition and Cause <br /> DWS did not document critical vendor contact information that performs an essential function in <br /> 2010 Continuity of Operations Plan. <br /> Effect of the Condition <br /> It is difficult for DWS staff to respond during emergencies with incomplete vendor contact <br /> information. <br /> Recommendation 3 <br /> "We recommend the Department of Water Supply update their Continuity of Operations Plan <br /> (COOP) to include essential vendor contact information to ensure that quick reference information <br /> is accessible and available during emergencies." <br /> Department Action <br /> • Added contact information for essential vendors to 2020 COOP <br /> • Plan to review and update vendor contact information on a routine basis to keep current <br /> Audit Activity <br /> To verify status, we compared 2010 COOP to 2020 COOP Table 10 Critical Vendors, sole source <br /> manufacturer letter, approved Notice and Request for Sole Source for specialized water quality <br /> testing supplies, and found no exceptions. <br /> Status: Implemented <br /> Status of Recommendations 11 <br />