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13. What are the common questions made to DPW about permits?How long does it take to resolve an <br /> issue? <br /> 14.How aro complaints handled,and what is the process from complainant to violator fixing the <br /> problem? <br /> 15.Can/should pre-authorized designs that meet Code requirements be expanded to expedite <br /> permitting? <br /> 16.Should the inspection and enforcement responsibilities of the Planning Department,new Building <br /> Department,Real Property Tax Division, Department of Environmental Management,and the <br /> Department of Health(as contracted to the county)be consolidated into an inspection and <br /> enforcement division? <br /> 17,How many inspectors do we have serving each Big Island district? <br /> IS,Are inspection reports to owners in writing vs oral to minimize miscommunication and re- <br /> inspections?Are there any recurring deficiencies that inspectors are seeing in the field?If so,are <br /> there any awareness measures taking place? <br /> 19. How many deficiencies?What types are found with inspections of permitted structures? <br /> 20.Are special inspections required ofperm itees redundant to county inspections? Do they help <br /> expedite county inspections? <br /> 21,What are the amount/types of Board of Appeal variances regarding permits? <br /> 22.What Public Training/Advisories exist to highlight reasons for permitting delays._.feedback to <br /> designers/contractors-quarterly bulletins? <br /> 23, Is it feasible to employ a tracking system on top of EPIC so applicants and DPW know the number <br /> of permit applications in the queue,being reviewed,project day(s)to completion? <br /> 24.Could an EPIC kiosk or two be situated in the County permit dept for community use to reduce <br /> errors and wait times for permits...alter nnte clerks weekly for assisting people with the process? <br /> 38 <br />