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Results complied below are from 14 respondents within the DEM Department. All <br /> responses were received before the SurveyMonkey response link closed on July <br /> 25th, 2022. <br /> Q1 <br /> What do you think your department does particularly well in <br /> regards to management/interaction with other <br /> departments/interaction and service to the <br /> public/efficiency/productivity? These are all just ideas, feel free to <br /> share any areas you think your department excels at. <br /> Keep facilities up and running even with severe staffing shortages. <br /> Operating our wastewater treatment facilities.The staff does a great job while being understaffed <br /> and underfunded. <br /> It's impressive we manage to continue to provide services when the rates we charge are <br /> unsustainable to operate and maintain our infrastructure and facilities. <br /> Not unique to my department,I believe all departments are too siloed. Especially these days <br /> when staffing is such an issue,being short staffed puts an enormous burden on existing staff, not <br /> wanting to get behind and wanting to do their normal good work. Morale suffers. <br /> Overall, it is my observation that the administrative staff for DEM is very hard working-I <br /> cannot comment on the staff in the field except for mine, in the Recycling Section. <br /> My department out of necessity does quite a bit of cross training(staying within union guidelines <br /> of course)necessitated by staff shortages -and I believe that benefits the department,which in <br /> turn benefits the public. <br /> Maintenance and operation of our old equipment under adverse conditions. <br /> I think we have great customer service skills with customers and fellow co-workers. <br /> Sharing of resources(labor, fleet,tools,contract vendors, etc.). <br /> Give in to the complainers even though it's not within the departments responsibilities to appease <br /> others and make the department or County look good <br /> With regards to management: This current management is reactive, lacks to ability to ask for <br /> understanding of programs,processes,policies. As for the interaction with other departments. <br /> This current management will make obligations of its own divisions to assist other departments <br /> with out first consulting with the divisions any its daily operational impacts. <br /> 47 <br /> 2022 Cost of Government Commission—County of Hawai'i -Final Report <br />