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• Maintain, upgrade and troubleshoot Credit Union applications such as MVi Laserfiche, Ricoh <br /> Printers, Summit Spectrum, Summit Teller Advantage, Datacard Instant Issuance, Diebold <br /> DVRs, Avaya phone and voicemail, LanDesk Management, Microsoft Online Services <br /> Systems Specialist, The Fairmont Orchid Resort&Hotels 11/04—05/05 <br /> Hawai'i, HI <br /> • PC hardware and software support for Resort employees&Resort guests <br /> • Install,update, and troubleshoot Windows XP systems on LAN network <br /> • Management of Windows 2000 servers and VERITAS Backup Exec application <br /> • Maintain, upgrade and troubleshoot PC hardware, network routers, hubs and LAN cables <br /> • Management of local users network access for local network shares on servers <br /> • Maintain, upgrade and troubleshoot Resort applications such as Property Manager, Delphi, <br /> Returnity,MeetingMatrix,Timesaver, Adaco, Concierge Assistant, and Micros systems <br /> • Maintain and troubleshoot Micros POS hardware and software for workstations and printers <br /> • Assist with conference Internet setup and usage for Resort guests of small and large groups <br /> Unix/Linux System Administrator, Hewlett-Packard Company 9/00- 10/04 <br /> Fort Collins, CO <br /> • Site Coordinator for EDN project that will be a monitoring solution for multiple sites <br /> 0 Assist with developing and deploying Linux workstation images <br /> • Troubleshoot Linux and HP-UX OS, software applications, hardware and networking issues <br /> • Configure and manage protocols and services such as NIS, DNS,NFS and sendmail <br /> • Provide HP-UX system deployment and performance tuning in complex R&D environment <br /> • Ensure system security,performance, reliability and integrity in complex R&D environment <br /> • Create and manipulate Unix shell scripts <br /> • Provide 7x24 technical support on a rotational basis <br /> Unix Support Specialist,Alternative Resource Corporation 2/99-9/00 <br /> Fort Collins, CO <br /> • HP-UX support for engineers at Hewlett-Packard <br /> • Setup and installed various HP 9000 systems and applications <br /> • Troubleshoot HP-UX 10.x OS, software applications and hardware <br /> Web Design Internship, Invision 6/98-2/99 <br /> Fort Collins, CO <br /> • Created, updated, and maintained websites <br /> • Worked with software such as Cold Fusion, Homesite,Dreamweaver, and Adobe Photoshop <br /> 0 Edited Databases for web implementation <br /> • Experienced with CD-RW drives and duplicating CD-ROM's <br /> • Troubleshoot computer software applications and hardware <br /> Student Computer Lab Assistant 111, The Career Center 7/97-2/99 <br /> Colorado State University, Fort Collins, CO <br /> • Assisted with maintaining, updating, and developing the Center's web site <br /> • Monitored computer lab and assisted clients with the Center's resources <br /> • Connected computers to Local Area Network <br /> • Installed, upgraded, and troubleshoot issues with software applications and hardware <br /> COMPUTER SKILLS: <br />