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Sagem Morpho ins. ~r,un SAFRAN Group MAINTENANCE SERVICES AGREEMENT This Agreement is made and entered into by and between SAGEM MORPHO, Inc., ("MORPHO") and the customer identified below ("Customer"). This Agreement includes, and incorporates by this reference the Basic Terms and Conditions set forth below, a Description of Supported Equipment and Software, MORPHO's Maintenance Services Agreement Terms and Conditions, and attached pricing spreadsheet(s), if relevant. Customer (or a third party) entered into an Agreement for Purchase and Sale of Hardware and License of Software with MORPHO (the "Base Agreement") dated as of the date set font below, pursuant to which Customer possesses the Equipment and Software (if the Base Agreement is between MORPHO and a third party, please write the name of such third party here: Nom. Customer hereby orders, and MORPHO hereby agrees to provide, support services for the Equipment and Software during the Term in accordance with the terms of this Agreement. It is understood that if Customer submits a purchase order for the support services which are the subject of this Agreement, such order shall be subject to all terms and conditions of this Agreement with the same force and effect as if they were included on the Customer's purchase order. MORPHO may revoke this offer at any time prior to receipt of Customer's signature. Unless otherwise agreed, this offer shall expire if riot signed and returned to MORPHO by Customer within thirty (30) days after the date of MORPHO's signature. BASIC TERMS AND CONDITIONS Support A6rwrent No. Base Agmwerm Bate: July 21, 1998 Effective oats: July 1, 2086 1. Customer's Site(s): Hawaii County Police Department, 349 Kapiolani Street, Hilo HI 96720-3998 Kona Booking, 74.5221 Queen Kaahmanu Hwy, Kona, HI 96740 Puna Booking, 16-200 Pilomua Street, Ksaau, HI 96749 South Kohala Booking, 67.5185 Kamamula Street, Kamuela, HI 96743 2. Initial Annual Fee: $50,392.38 (July 1, 2006 - June 30, 2007) Mainenance fee escalates by 5% annually (See Appendix A) 3. Additional Terms: Terms defined elsewhere in this Agreement will have the same meanings when used herein. Customer acknowledges that it has received, read, understands and agrees to all provisions contained in this Agreement and attachments hereto. CUSTOMER: H All COUN, POLICE DEPARTMENT SAGEM MORPHO, Inc.: By (Signature): Printed Name: By (Signature): Title: Printed Name: Address: Title: _ Address: 1145 Broadway. Suite 200 Date Signed: Tacoma, WA 98402 Date Signed: DESCRIPTION OF SUPPORTED EQUIPMENT AND SOFTWARE The Equipment shall consist of., 2-ILS2 Livescan System with Upgrade to Appendix F 8 Integrated Mugphoto (Hilo, Kona) 1- Morpho Cardscan (Hilo) 1- IWS Mug Photo Investigative Workstation with Archive Client (Hilo) 2- ILS2 Livescan with Mug Photo Integration (Puna, South Kohala) 2- ILS2 Livescan w/Palm Capture (Kona) The Software shall consist of: Windows NT Operating System Sagem Brand proprietary software: (i) ILS2 Software (ii) MORPHO CardScan Software and (iii) MORPHO Archive Software IWS MugPhoto Investigative Software Page 1 of 5 Maintenance Agreement Rev 11/03